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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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Book Synopsis*THE OUTRAGEOUS INTERNATIONAL BESTSELLER*The classic Michael Lewis book that defined an era of greed, gluttony, and outrageous fortune in London and New York, by the author of The Big Short and Going Infinite. What readers are saying about Liar''s Poker:''Still has relevance today'' ⭐⭐⭐⭐⭐''Probably Michael Lewis''s best work''⭐⭐⭐⭐⭐''A great insider''s look at the most important firm on Wall Street during the 1980''s'' ⭐⭐⭐⭐⭐''An absolute classic'' ⭐⭐⭐⭐⭐__________The time was the 1980s. The place was Wall Street. The game was called Liar''s Poker.Michael Lewis was fresh out of Princeton and the London School of Economics when he landed a job at Salomon Brothers, one of Wall Street''s premier investment firms. During the next three years, Lewis rose from callow trainee to bond salesman, raking in millions for the firm and cashing in on a modern-day gold rush.From mere trainee to lowly geek, to triumphal Big Swinging Dick: that was Michael Lewis''s pell-mell progress through the dealing rooms of Salomon Brothers in New York and London during the heady mid-80s when they were probably the world''s most powerful and profitable merchant bank.Funny, frightening, breathless and heartless, Liar''s Poker is the original story of hysterical greed and excessive ambition, one that is now more potent and enthralling than ever.__________''If you thought Gordon Gekko of the Wall Street movie was an implausibly corrupt piece of fiction, see how you like the real thing. This rip-the-lid-off account of the bond-dealing brouhaha is the work of a real-life bond salesman.'' The Sunday Times''So memorable and alive . . . one of those rare works that encapsulate and define an era.'' Fortune''The funniest book on Wall Street I''ve ever read.'' Tom Wolfe''Wickedly funny'' Daily Express''Hilarious'' New York TimesTrade ReviewAn amazing book, readable, funny and mind-boggling ... one of the great business books of all time * Punch *Read all about it: headlong greed, inarticulate obscenity, Animal House horseplay . . . * The Sunday Times *Immense verve and wit * 20/20 Magazine *A highly immoral book * Daily Mail *Wickedly funny * Daily Express *As traders would say, this book is a buy * Financial Times *

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Book SynopsisAn updated and expanded edition of a modern business classic.

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Book SynopsisTHE NUMBER ONE BESTSELLER Shortlisted for the Financial Times and Goldman Sachs Business Book of the Year Prize 2008Trade Review'An epic account of the greatest capital accumulator in history.' Dominic Lawson, The Times 'Warren Buffett's opinions are so hotly sought that THE SNOWBALL, a biography with which he has enthusiastically cooperated, would be of interest even if it answered only softball questions. It approaches him seriously, covers vast terrain and tells a fascinating story.' New York Times 'Buffett has been ahead of the curve for most of the past 50 years, making him one of the world's richest people. THE SNOWBALL provides some clues about how he's done it.' Financial Times 'A monumental work ... you feel like you've been in the presence of a monumentally flawed but riveting character ... utterly compelling.' Evening Standard

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Book Synopsis'A brilliant book packed with powerful insights from the world's most successful investors' Tony Robbins 'A profound, eloquent, and much-needed call for a reassessment of how we build our portfolios and live our lives' Stig Brodersen 'A classic ... for generations, will define what it means to be a better investor and a better human' Guy Spier Billionaire investors. If we think of them, it's with a mixture of awe and suspicion. Clearly, they possess a kind of genius - the proverbial Midas Touch. But are the skills they possess transferable? And would we really want to be them? Do they have anything to teach us besides making money? In Richer, Wiser, Happier, award-winning journalist William Green has spent nearly twenty-five years interviewing these investing wizards and discovered that their talents expand well beyond the financial realm and into practical philosophy. Green ushers us into the lives of more than forty of the world's super-investors, visiting them in their offices, vacation homes, and even their places of worship - all to share what they have to teach us. Green brings together the thinking of some of the best investors, from Warren Buffett to Howard Marks to John Templeton, and provides gems of insight that will enrich you not only financially but also professionally and personally.Trade ReviewEngaging ... Throughout the book [Green] underscores the central premise that originality is overrated when it comes to investing ... 'Nothing is more essential than our capacity to survive the most difficult times not only financially but emotionally' * New York Times *This is a brilliant book packed with powerful insights from the world's most successful investors. Do you want to achieve total financial freedom while also leading an abundant life that's truly rich in purpose, fulfillment, and joy? Then read Richer, Wiser, Happier. -- Tony Robbins, author * #1 New York Times bestseller Money: Master the Game *What a wonderful book! Richer, Wiser, Happier is a profound, eloquent, and much-needed call for a reassessment of how we build our portfolios and live our lives. -- Stig Brodersen, Cofounder of The Investor's Podcast Network and host of the podcast * We Study Billionaires *Endlessly fascinating...Richer, Wiser, Happier is going to be a classic and, for generations, will define what it means to be a better investor and a better human. -- Guy Spier, CEO of Aquamarine Capital, author * The Education of a Value Investor *Those who finish this book will find, to their delight, that they're smarter about much more than money -- Peter H. Diamandis, author * Abundance *Does a wonderful job of showing how to consistently stack the odds in your favour, both in markets and life -- Annie Duke, author * Thinking in Bets *

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Book SynopsisAnyone can be a quiet influencer. But not everyone knows how."A tremendous and relevant read!" Stephen M. R. Covey, New York Times and #1 Wall Street Journal bestselling author of The Speed of TrustDrawing on the enduring wisdom of the Buddha, Confucius, Rumi, Gandhi and others, The Art of Quiet Influence shows anyone, not just bosses, how to use influence without authority, a key mindfulness principle, to get things done at work and in life. Through the classic wisdom of 12 Eastern sages, relevant insights from influence research, and anecdotes and advice from 25 contemporary experts, Davis lays out a path for becoming a "mainspring," the unobtrusive yet powerful influencer first introduced in her book The Greats on Leadership.Organized around three core influence practices - Invite Participation, Share Power, and Aid Progress - readers will learn how to take mindfulness practice "out of the gym and onto the field," while gaining the confidence and practical know-how to be influential in whatever role they occupy.

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Book SynopsisThroughout my life I have achieved many remarkable things. In Screw It, Let''s Do It, I will share with you my ideas and the secrets of my success, but not simply because I hope they''ll help you achieve your individual goals. Today we are increasingly aware of the effects of our actions on the environment, and I strongly believe that we each have a responsibility, as individuals and organisations, to do no harm. I will draw on Gaia Capitalism to explain why we need to take stock of how we may be damaging the environment, and why it is up to big companies like Virgin to lead the way in a more holistic approach to business. In Screw It, Let''s Do It I''ll be looking forwards to the future. A lot has changed since I founded Virgin in 1968, and I''ll explain how I intend to take my business and my ideas to the next level and the new and exciting areas - such as launching Virgin Fuels - into which Virgin is currently moving. But I have also brought toget

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Book SynopsisThe ultimate hustle is to move freely between the street and corporate worlds, to find your flow and never stay locked in the same position. This is a manifesto for how to operate in the twenty-first century, where everything has been turned on its head. Building on the runaway success of Robert Greene's The 48 Laws of Power (almost five million copies sold), the 'modern Machiavelli' teams up with rapper 50 Cent to show how the power game of success can be played to your advantage. Drawing on the lore of gangsters, hustlers, and hip-hop artists, as well as 50 Cent's business and artistic dealings, the authors present the 'Laws of 50', revealing how to become a master strategist and supreme realist. Success comes from seeking an advantage in each and every encounter, and The 50th Law offers indispensable advice on how to win in business - and in life.Trade ReviewIn The 50th Law the combined expertise of rapper 50 Cent and author Robert Greene promises to teach readers to get rid of their fear, and succeed * Bookseller & Publisher *Invaluable business law ... it is almost frightening to think of the amount of leonine stone-walling that will be going on in boardrooms once this volume hits the shelves * Financial Times *An Art of War - style book of tough-guy maxims to live by -- David Smyth * Evening Standard *An entertaining analysis of the mechanics of individualistic power ... 50 Cent's story is well known, but seen through the psychologist's prism this tale of a thirst for business power and money makes compelling reading. Book of the Month - 8/10 * BA Business Life *If you have a penchant for the "don't mess" ethics of Napoleon, you'll probably love this -- Rob Sharp * The Independent *The hip hop entrepreneur book -- Matilda Egere-Cooper * Independent *Jackson's story is remarkable -- Jeremy Hazlehurst * City A.M *There are some pretty powerful things in there. I relate to him because we come from a similar world, where there are not a lot of opportunities, and he manages to turn every situation into a huge positive. -- Lethal Bizzle * Independent *Astonishing and sometimes poignant ... Jackson helps to bring the visceral survival instinct of the New York ghetto to the boardroom. -- Michael Odell * The Times *It's my favourite book -- Tinchy Stryder * Reveal *

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Book SynopsisBased on a proven leadership model, Everybody Leads shows how leadership can be found in uncommon places and reveals how to inspire and cultivate the leadership of those focused on social change. It shows how to take responsibility to work with developing leaders to make a difference and outlines the five key leadership values.Table of ContentsPreface vii Acknowledgments ix Introduction xv Part One: About Public Allies and the Concept That Everyone Leads 1 1. Coming to the Conviction That Everyone Leads 3 2. My Leadership Journey 35 3. The Tradition and Future of the Concept That Everyone Leads 63 4. The Responsibility of Leadership 91 Part Two: The Five Core Public Allies Leadership Values 121 5. Recognizing and Mobilizing All of a Community’s Assets 123 6. Connecting Across Cultures 155 7. Facilitating Collaborative Action 187 8. Continuously Learning and Improving 213 9. Being Accountable to Ourselves and Others 243 Afterword 269 Notes 271 The Author 289 Public Allies 291 Index 295

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Book Synopsis'Engaging, fact-filled and profoundly illuminating. It's inspiring to read - and it should help make the world a lot better.' Cass Sunstein, author of NudgeThe rise of social media has sent our social instincts into overdrive, and the impact of our networks has never been greater. But what if we could reclaim the positive power that influences our decisions, to behave better and be happier? In this groundbreaking book, Sanders and Hume build on the incredible findings of their own cutting-edge research from their work at the world’s first Nudge Unit, as well as illuminating case studies from experts around the world, to show how small changes in our environments can have a huge impact on where our instincts lead us. At a time when our trust in each other is being destroyed on a global scale, it’s never been more important to understand what motivates us and how to use our predictable behaviours to drive positive change. From helping us t

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Book SynopsisMost people think they listen well, but they rarely do - not at this level. Listening this way is a radical act.The power of effective listening is recognised as the essential tool of good management. In this book, Nancy Kline describes how we can achieve this, and presents a step-by-step guide that can be used in any situation. Whether you want to have more productive meetings, solve business problems, create bold strategies, or build stronger relationships, this book offers you a new world of possibilities.From blue chip companies developing high-powered teams to individuals seeking personal growth, a Thinking Environment has come to mean transformation of the highest quality.Table of ContentsPart One: A Thinking Environment: Its Ten Components Part Two: Creating a Thinking Environment Part Three: The Thinking Society Part Four: A Thinking Future

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Book SynopsisWhen a senior Cabinet minister dismissed corporate fears over a hard Brexit with a curt `F**k business,' it seemed emblematic of a growing distance between the country's politicians and its wealth creators. Recounted by the founder and chairman of the UK's largest independent lobbying business, Iain Anderson - who has had a ringside seat at the interactions between business and politics since the 2016 referendum - this is the definitive and shocking story of how and why politics and business have become utterly disconnected in the last decade; culminating in the rancour, mistrust and confusion of Brexit. Featuring exclusive and candid interviews with those at the heart of No. 10, the Cabinet and Parliament, and with the foremost business leaders of this Brexit generation, F**K Business portrays the exhaustion felt by all major companies over politics. With unparalleled access to the key players, the book describes how business sought to prepare for Brexit only to be frustrated by the inability of Parliament to set out a clear pathway ahead. But it also points the way ahead for a new relationship and a brighter future. This is essential, often shocking, reading for anyone interested in how Brexit unfolded for Britain's most important economic movers and shakers.

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Book SynopsisRobin Sharma believes there are certain skills and attitudes that allow you to rise to extraordinary success. In his powerful new parable, he offers a story designed to help people from all walks of life to achieve great things. Blake DiFranco is down on his luck, trying to make ends meet. His job is unsatisfying, and he is disenchanted with the world around him. One day, an enigmatic friend offers him a life-altering opportunity: spend a day studying with a mysterious group of teachers and learn the secrets of limitless success. The next morning, he embarks on a journey to discover the true meaning of the LWT philosophy - Lead Without a Title. He is ushered through the lessons of the four teachers: Anna, a maid who shows him that every job can be done with passion; Ty, a surfer who reminds him how important it is to rise to the riskiest challenges; Jackson, a former CEO who shows him the value of relationships; and Jet, a masseur who proves that greatness begins within. Blake's world changes as the teachers make him realize his own potential to achieve greater things than he'd ever imagined. The book is packed with real-world lessons and inspiring exercises that will help any business person realize extraordinary results. Sharma distils over fifteen years of working with high-performers to deliver real-world strategies and foster a winning mindset. Here are formulas that will build success amidst times of deep change and will help readers to make positive changes both at work and at home.

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Book SynopsisDo you ever doubt your coaching style is achieving the best results for your clients? Have you ever felt there's room for growth, but you're not sure how to achieve it? To create a more sustainable transformation in the people you coach, you need to start with your own mindset. As a coach, you know you can't change what you do, unless you alter what you believe first. By shedding the ineffective scripts, trappings and beliefs that a lifetime of personal interactions, professional training and even your parents have taught you, you can reset your thinking to a beginner's mentality and so begin a fulfilling and exciting journey to coaching mastery. In this fresh and highly effective field guide, Master Mentor Coach, Clare Norman gets into your head to help you pinpoint the attitudes that you need to unlearn and reframe. Through Clare's rich experience, illuminating real-life stories, and practical guidance you can shift towards more useful thinking and powerful skillsets by: Spotting and changing your own restrictive coaching mindsets Understanding how marginal gains can lead to maximal outcomes Embracing replacement paradigms and new thought patterns Rediscovering what you love about coaching and its power to resource people It's time to ditch the old beliefs that are holding you back, free your thinking and make the move from getting transactional results to being a transformational coach.Trade ReviewKeep this book at your side at all times! Its everything a great coach should be. - Kim Morgan, MCC and Director of Barefoot CoachingEssential reading for all coaches. Skilfully lays out the important mindset shifts required to become masterful in your work. - Marie Quigley, MCC, EMCC ESIA Director & Co Founder Empower WorldThought-provoking! This is a must-read for anyone who wants to get out of their own way and move further toward becoming a great coach. - Roger Fielding Coach, Mentor Coach, Course Tutor of University of CambridgeAn invaluable companion to take your coaching to the next level, strengthen your skills and support your ongoing development. - Jane Adshead-Grant, MCC, Author of The Listening Coach

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Book SynopsisFor readers of Walter Isaacson's Steve Jobs and Chris Miller's Chip War, a riveting look at how Apple helped build China's dominance in electronics assembly and manufacturing only to find itself trapped in a relationship with an authoritarian state making ever-increasing demands.

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Book SynopsisGold Medal Winner--Tops Sales World's Best Sales and Marketing BookâœFast, fun and immensely practical.ââJOE SULLIVAN, Founder, FlextronicsâœMove over Neil Strauss and game theory. Pitch Anything reveals the next big thing in social dynamics: game for business.ââJOSH WHITFORD, Founder, Echelon MediaâœWhat do supermodels and venture capitalists have in common?They hear hundreds of pitches a year. Pitch Anything makes sure you get the nod (or wink) you deserve.ââRALPH CRAM, InvestorâœPitch Anything offers a new method that will differentiate you from the rest of the pack.ââJASON JONES, Senior Vice President, Jones Lang LaSalleâœIf you want to pitch a product, raise money, or close a deal, read Pitch Anything and put its principles to work.ââSTEVEN WALDMAN, Principal and Founder, Spectrum CapitalâœPitch Anything opened my eyes to what I had been misTable of ContentsSection 1: The Problem; Chapter 1. Why This Book Can Help You; Chapter 2. This is Your Brain, This is Your Brain During a Pitch; Chapter 3. The Strong Method; Section II: The Solution; Chapter 4. Setting and Owning the Frame; Chapter 5. Telling the Story; Chapter 6. Revealing Intrigue and Building Novelty; Chapter 7. Offering the Prize; Chapter 8. Nailing the Hookpoint; Chapter 9. Getting a Decision; Section III: The Benefit; Chapter 10. What the Perfect Pitch Looks Like; Chapter 11. You are now one of the Best

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Book SynopsisIn a book that combines psychology and sociology with an insightful understanding of human interactions, Ori and Rom Brafman have written a compelling narrative that helps us to understand the magic behind those moments when we form an incredible connection with other people, or which cause us to become fully engaged in whatever we are doing.Drawing from recent research in psychology and sociology, and told through the same kinds of engaging stories that made Sway a New York Times bestseller, Click takes us on a roller coaster journey of discovery into those moments in our lives when we are ''in the zone'' - when the rest of the world drops away and everything seems to fall into place.Trade Review...serious research explained with interesting real life stories and presented in a short concise format. I think you'll click with it too. * Inc *Whether in your business or personal life, if you need to "click" more often, you should read Ori and Rom's book ... It may be just the thing to help you develop powerful new relationships. -- Guy Kawasaki, author of Reality Check and columnist for Entrepreneur magazine

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Book SynopsisThe essence and success of The Tao of Coaching has always been its focus on the practical tips and techniques for making work more rewarding through the habit of coaching - and this philosophy continues to underpin this brand new reissue. The book's premise is simple: that to become an effective coach, managers and leaders need master only a few techniques, even though mastery obviously requires practice. Each chapter focuses on a specific technique - or Golden Rule - of coaching to help practice make perfect. Tried and tested by generations within and beyond the workplace, this succinct and engaging book gives readers the tools to: - create more time for themselves, by delegating well - build, and enjoy working with, effective teams - achieve better results - enhance their interpersonal skills. It demonstrates that coaching is not simply a matter of helping others and improving performance, but is also a powerful force for self-development and personal fulfilment.

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Book SynopsisTrade Review“Divergent Mind explores powerful and positive ways to understand our fundamental differences. Its focus on women is much needed and timely. The book de-pathologizes those of us who most profoundly and intensely think and feel the world around us. I found it to be eye-opening and healing.” — Mary Pipher, New York Times bestselling author of Women Rowing North and Reviving Ophelia "American psychiatry has increasingly taught our society to think that people can be divided into two categories: those who are 'normal' and those who are 'not normal.' In Divergent Mind, Jenara Nerenberg powerfully writes of an urgent need to scrap that way of thinking, and replace it with a societal appreciation for the many gifts that people with divergent minds bring to our world. Hers is a clarion call for change." — Robert Whitaker, New York Times bestselling author of Anatomy of an Epidemic and Mad in America “This book is powerful, much-needed for our times, and Jenara Nerenberg offers a unique blend of personal, scientific, and societal analysis. Divergent Mind is really for all women, giving them the chance to understand each others’ invisible differences and gifts.” — Elaine Aron, PhD, bestselling author of The Highly Sensitive Person “What is ‘normal’? Who gets to decide? Jenara Nerenberg’s wide-ranging Divergent Mind asks and answers these and other essential questions, offering a vision for how individuals and society can take better advantage of the many ways in which we are human.” — Louise Aronson, MD, New York Times bestselling author of Elderhood: Redefining Aging, Transforming Medicine, Reimagining Life “This wonderfully positive and accessible introduction to the neurodiversity paradigm is packed with life-changing insight for anyone whose way of experiencing the world diverges from the ordinary.” — Nick Walker, PhD, autistic neurodiversity scholar and aikido teacher “Empowering…. This important book not only advocates for research and innovation; it demonstrates the power of acceptance, kindness, and the celebration of differences.” — Booklist “An extraordinary, jaw-dropping take on a topic with which many women will identify.” — Library Journal STARRED review

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Book SynopsisPeter Cross is one of the UK's leading authorities on customer behaviour. Previously, he was the Customer Experience Director for John Lewis and Waitrose and Mary Portas' business partner for ten years building a business based on great customer service. He is Vice President of the Institute of Customer Service, a global Ambassador for the Retail Trust, Vice Chairman at the Fragrance Foundation and a regular commentator on TV Radio and print.

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Book SynopsisHelps turn real estate practice into a successful business. This book provides useful economic, budgetary, organizational, and lead generation models that are the foundations of any high-achiever's business.

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Book SynopsisCombines insights from Western psychology and Eastern philosophy with practical applications from real business situations and everyday life. This book shows that the ability to achieve mastery over how we interact with each other comes from within, from the "center" where desires, thoughts, feelings, and impulses to take action live side-by-side.Trade Review"Winning from Within is bound to change forevermore the way leaders are developed. Its ideas and inspiration will take the business world by storm." -- Peter Guber, CEO, Mandalay Entertainment, and bestselling author of Tell To Win "A remarkable contribution from a new voice. If you read one leadership book this year, pick Winning from Within." -- Marshall Goldsmith, bestselling author of What Got You Here Won't Get You There "Erica Ariel Fox is an innovator in integrating transformational work with practical approaches to negotiation and leadership. Her new method will make a difference at work and home alike." -- Deepak Chopra, author of The Soul of Leadership "Erica Ariel Fox has created an imaginative, innovative, and powerful toolbox for helping manage our inner world. Winning from Within maps a path to a better life." -- Dan Goleman, bestselling author of Emotional Intelligence "A practical, illuminating guide to living our values and bringing wisdom to difficult situations. A wonderful resource for anyone who seeks a richer, more satisfying life." -- Sharon Salzburg, bestselling author of Real Happiness "As a colleague, I've watched Erica develop groundbreaking work over many years at Harvard Law School. She is the right person at the right time to offer a new, more integrated, model of negotiation for people practicing leadership in business, in government and in non-profit organizations." -- Ronald A. Heifetz, co-founder of the Center for Public Leadership at the John F. Kennedy School of Government, Harvard University; author of Leadership Without Easy Answers and Leadership on the Line "Erica Ariel Fox knows how to transform her audience and really make them think, question their beliefs, and change for the better. She is a cutting edge thought leader and change agent." -- Puja Sehgal Jaspal, Principal, Google Compensation Team, GOOGLE "Winning from Within is an epiphany and inner guidebook in one. It reveals how our goals and dreams can be reached through knowing and acting from our best selves, but more importantly it teaches us how to actually do this, in work and life." -- C. Geoffrey McDonough, MD, President & CEO SOBI "Winning from Within offers a powerful and practical method for character development, a missing link in leadership development that is increasingly essential for new and seasoned executives alike. Fox's unerring, beautiful prose makes the journey toward a better self one that you won't want to miss. -- Amy C. Edmondson, Novartis Professor of Leadership and Management, HARVARD BUSINESS SCHOOL, Author, Teaming: How organizations learn, innovate and compete in the knowledge economy "Every so often a star is born, illuminating what we thought was commonplace and fundamentally rearranges the way we think. Erica Ariel Fox is such a star. She offers dazzling, deeply transformational insights, not merely into what we do, but into who we are. Read her. Your life could change." -- Kenneth Cloke, author of Mediating Dangerously Founder of Mediators Beyond Borders "After 25 years in the business, Winning From Within was simply the most impactful training I have ever experienced." -- Brian Ratte, North America Sales Leader, Industry Solutions, IBM "Spend time with Fox exploring the inner dynamics of negotiation and you'll discover a new way of seeing oneself as a leader and human being. Deep conversations, experiential learning, and self-directed practices all help 'interesting ideas' drop from the head into the heart where they transform into personal commitments." -- Larry Dressler, Author, Standing in the Fire "Many have discussed the characteristics of successful leaders; far fewer have illuminated how to be [emphasis] a more effective leader. Erica Ariel Fox provides invaluable advice here that is both insightful and pragmatic - clarifying the powerful ways in which the inner lives of leaders shape their external effectiveness." -- Mike Anderson, Chief Innovation Officer and Head of Leadership Services, Spencer Stuart "Winning from Within revolutionizes our state of leadership education for students and global leaders both in private and public sectors. It is exactly the guidebook we need as we navigate unchartered waters into the future." -- Dr. Mariko Gakiya, Faculty Director, Global Leadership Program of The University of Tokyo "Erica Ariel Fox has a wonderfully engaging style-clear, funny, touching. In this appealingly personal, professional, and practical book, Fox brings the world of negotiation to a whole new level, by including the missing dimension: the 'inner game' -- Robert Kegan and Lisa Lahey, authors of Immunity to Change Faculty, Harvard University Graduate School of Education "Erica has the magical ability to meet people exactly where they are at any given moment. You simply have to experience her and the unforgettable energy she brings to the room." -- Jodi Hallstrom, US Department of Agriculture "I thought I knew myself, but not at the depths I found here. Erica introduced me to myself at a deeper level than I even knew was possible." -- Linda Goodman, Idaho Human Rights Commission "I've worked with Erica and her team for years with both senior executives and line leaders. If you want to create a high performance culture, you don't want to miss Winning from Within." -- Marko Satarain, Sr. Director, Head of Talent, Levi Strauss & Co. It's all good shorthand for practical introspection and guidance toward making lasting improvements, not by focusing on behavior or personality type, but by integrating all the parts that make us who we are. -- Publishers Weekly "Erica is simply one of the best leadership teachers of our time. Her book will change your life. It changed mine." -- Nate Boaz, Partner, McKinsey & Company "Fox reports that the ability to "lead yourself" is today's new leadership requirement, and this timely book is a must-read for library patrons interested in all levels of management." -- Booklist

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Book SynopsisBeside talent and a sterling portfolio, what can world-class consultants like Deloitte & Touche, Societe General and Towers Perrin boast has helped them achieve success in our entrepreneurial economy? They all have the inside track on the indispensable Trusted Advisor model for client relationships, created by renowned experts Charles Green and Robert Galford. Now Green and Galford have teamed up with the acclaimed David Maister in order to help their latest high-profile, fast-forward client: you. In this straightforward guide, Maister, Green and Galford show readers that the key to professional success goes well beyond technical mastery or expertise. Today, it''s all about the vital ability to earn the client''s trust and thereby win the ability to influence them. In these high risk times, trust is more valuable than gold. With this critical, highly detailed and accessible resource, readers will learn the five crucial steps for developing, managing and improving client confidence. For

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Book SynopsisTable of Contents 1. The Nature of Leadership 2. Leadership Behavior 3. The Leadership Situation and Adaptive Leadership 4. Decision Making and Empowerment by Leaders 5. Leading Change and Innovation 6. Power and Influence Tactics 7. Leader Traits and Skills 8. Charismatic and Transformational Leadership 9. Values-Based and Ethical Leadership 10. Dyadic Relations and Followers 11. Leadership in Teams and Decision Groups 12. Strategic Leadership in Organizations 13. Cross-Cultural Leadership and Diversity 14. Developing Leadership Skills 15. Overview and Integration

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Book SynopsisA master class in achieving and sustaining excellence, even in the most challenging of timesâfrom the host of The Learning Leader Show and author of Welcome to ManagementMillions of business professionals aspire to become effective leaders. But for hardworking, growth-oriented top performers who are always looking to improve and for rigorous thinkers who are never quite satisfied with the status quo, the true goal is the lifelong pursuit of excellence.Leadership advisor Ryan Hawk has interviewed hundreds of the most productive achievers in the world on his acclaimed podcast, The Learning Leader Show, to discover the best practices for pursuing and sustaining excellence. He found a pattern of uncommon behaviors that set these stellar individuals apart. By following their examples, you will learn how to: Commit to yourself and the processâand build purpose, focus, and discipline Develop resilience to face new challengesâand find in

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Book SynopsisFinnian Kelly is the founder of Intentionality Inc., a sought-after speaker and executive coach, and a leading breathwork facilitator. He helps world-changing leaders implement his Intentionality methodology to find new levels of fulfillment and growth in their creative endeavors, relationships, and overall well-being. Finnian has been dubbed "the Business Mystic'' because of his unique ability to awaken consciousness in business and inspire CEOs and leadership teams to have a more expansive human experience.

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Book SynopsisTrade Review“Simply put, this intriguing book offers fascinating research about the brain’s functions, limitations and capacities, and it teaches us how we can “direct” our own brain chemistry in order to achieve fulfillment and success. Well worth reading and ingesting these skills.” — Stephen R. Covey, author of The 7 Habits of Highly Effective People “This is the best, the most helpful, and the brainiest book I’ve read on how the brain affects how, why and what we do and act.” — Warren Bennis, Distinguished Professor of Business and University Professor, University of Southern California and author of On Becoming a Leader “This book will improve how you work—by showing you how your brain works!” — Marshall Goldsmith, author of What Got You Here Won't Get You There “Rock makes the science of your mind accessible and relevant.” — Daniel Akst, Fortune Small Business “Rock deserves an ovation for his writing and direction.” — Fort Worth Star-Telegram “Rock makes the science of your mind accessible and relevant.” — Fortune Small Business "A highly informative look at the way our minds work at work." — St. Paul Pioneer Press

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Book SynopsisVital tools for implementing Lean Six Sigma--what they are, how they work, and which to useThe Lean Six Sigma Pocket Toolbook is today's most complete and results-based reference to the tools and concepts needed to understand, implement, and leverage Lean Six Sigma. The only guide that groups tools by purpose and use, this hands-on reference provides: Analyses of nearly 100 tools and methodologies--from DMAIC and Pull Systems to Control Charts and Pareto Charts Detailed explanations of each tool to help you know how, when, and why to use it for maximum efficacy Sections for each tool explaining how to create it, how to interpret what you find, and expert tips Lean Six Sigma is today's leading technique to maximize production efficiency and maintain control over each step in the managerial process. With The Lean Six Sigma Pocket Toolbook, you'll discover how to propel your organization to new levels of competitive success--oneTable of ContentsChapter 1: Using DMAIC to Improve Speed, Quality, and Cost Define Measure Analyze Improve Control Kaizen DMAIC Project selection Chapter 2: Working With Ideas Brainstorming Affinity diagrams Multivoting Chapter 3: Value Stream Mapping and Process Flow Tools Process mapping Process observation SIPOC Process mapping steps Transportation and spaghetti (workflow) diagrams Swim-lane (deployment) flowcharts Value stream maps (basic) Flowchart and value stream symbols Value-add (VA) vs. non-value-add (NVA) analysis Time value maps Value-add chart (task time or takt time chart) Chapter 4: Voice of the Customer (VOC) Customer segmentation Sources of customer data Collecting VOC: Interviews Collecting VOC: Point-of-use observation Collecting VOC: Focus groups Collecting VOC: Surveys Kano analysis Developing critical-to-quality requirements Chapter 5: Data Collection Types of data Input vs. output data Data collection planning Measurement selection matrix Stratification factors Operational definitions Cautions on using existing data Making a checksheet Basic checksheets Frequency plot checksheet Traveler checksheet Location checksheet Sampling basics Factors in sample selection Stable process (and population) sampling Formulas for determining minimum sample size (population or stable process) Measurement System Analysis (MSA) and Gage R&R Overview Gage R&R: Collecting the data Interpreting Gage R&R Results MSA: Evaluating bias MSA: Evaluating stability MSA: Evaluating discrimination MSA for attribute/discrete data Chapter 6: Descriptive Statistics and Data Displays Statistical term conventions Measures of central tendency (mean, median, mode) Measures of spread (range, variance, standard deviation) Boxplots Frequency plot (histogram Normal distribution Non-normal distributions and the Central Limit Theorem Chapter 7: Variation Analysis Review of variation concepts Time series plots (Run charts) Run chart table Control chart basics Selecting a control chart Control charts for continuous data Subgrouping for continuous data Control limit formulas for continuous data Factors for Control Chart Formulas Creating an ImR Chart Creating X,R charts or X,S charts Control charts for attribute data Creating p-, np-, c-, and u-charts Control limit formulas for attribute data Assumptions for interpreting control charts Interpreting control charts (Tests for Special Cause Variation) Background on process capability calculations Confusion in short-term vs. long-term process capability calculations Calculating process capability Chapter 8: Identifying and Verifying Causes PART A: Identifying potential causes Pareto charts 5 Whys Cause-and-effect diagrams (fishbone or Ishikawa diagrams) C&E Matrix PART B: Tools for confirming causal effects Stratified data charts Testing quick fixes or obvious solutions Scatter plots Hypothesis testing overview Confidence intervals Type I and Type II errors, Confidence, Power, and p-values Confidence intervals and sample size t–test Overview 1-Sample t-test 2-Sample t-test Overview of correlation Correlation statistics (coefficients) Regression overview Simple linear regression Multiple regression ANOVA (ANalysis Of VAriance) One-way ANOVA Degrees of Freedom ANOVA assumptions Two-way ANOVA Chi-Square test Design of Experiments (DOE) notation and terms Planning a designed experiment DOE: Full-factorial vs. Fractional-factorials (and notations) Interpreting DOE results Chapter 9: Reducing Lead Time and Non-Value-Add Cost Basic Lean concepts Metrics of time efficiency Time Traps vs. Capacity Constraints Identifying Time Traps and Capacity Constraints 5S Overview Implementing 5S Generic Pull System Replenishment Pull Systems Two-Bin Replenishment System Computing minimum safe batch sizes Four Step Rapid Setup Method Adapting Four Step Rapid Setup for service processes Total Productive Maintenance (TPM) Mistake proofing & prevention (Poka-yoke) Process balancing design principles Work cell optimization Visual Process Controls Chapter 10: Complexity Value Stream Mapping and Complexity Analysis Product/service family grid Complexity Value Stream Map (CVSM) Process Cycle Efficiency (PCE) The Complexity Equation Complexity matrix PCE destruction calculations (for a Complexity Matrix) Substructure analysis “What-if” analyses with Complexity Matrix data Chapter 11: Selecting and Testing Solutions Sources of solution ideas Benchmarking Tips on solution selection Developing and using evaluation criteria Solution selection matrix Pairwise ranking Cost evaluation Impact/effort matrix Pugh matrix Other evaluation techniques Controls assessment matrix Failure Modes and Effects Analysis (FMEA) Pilot testing Index

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Book SynopsisImprove your company's ability to avoid or manage crises Managing the Unexpected, Third Edition is a thoroughly revised text that offers an updated look at the groundbreaking ideas explored in the first and second editions.Table of ContentsPreface vii Acknowledgments xi Chapter 1 Mismanaging the Unexpected 1 Chapter 2 The Infrastructure of Mindful Organizing 21 Chapter 3 Principle 1: Preoccupation with Failure 45 Chapter 4 Principle 2: Reluctance to Simplify 62 Chapter 5 Principle 3: Sensitivity to Operations 77 Chapter 6 Principle 4: Commitment to Resilience 94 Chapter 7 Principle 5: Deference to Expertise 112 Chapter 8 Organizational Culture and Reliability 129 Chapter 9 Sustaining Sustained Performance 148 Notes 163 About the Authors 195 Index 197

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Book SynopsisDive Deep into Finding Your Purpose! Thieves of Purpose by Davin Salvagno is a transformative guide designed to help readers overcome obstacles and unlock their full potential.Laws of Success. Through this vital self help tool, Salvagno explores the 12 "thieves" that sabotage our potential and happiness, offering real-life examples, stories, and thought-provoking questions to help readers identify and overcome their personal obstacles and strengthen their moral principles. Drawing from psychology, business research, and interviews with successful leaders, Salvagno provides a comprehensive understanding of how these thief words impact our lives.Finding your purpose at any stage in life. This self help tool is a guide to navigate life''s challenges and decision points in any critical stage in your life. Readers will uncover limiting thoughts, develop practical strategies, and cultivate resilience to achieve a more purpose-driven and fulfilling life. If you''re seeking to find your purpose, improve work-life balance, and cultivate success, Thieves of Purpose is your self help tool to personal growth and happiness.Inside this valuable self help book you’ll: Unlock your potential and achieve greater happiness and fulfillment Become empowered to take control of your life through chapters offering vital insights and actionable steps Find support for your journey of self-improvement If you liked The One Truth, The Greatness Mindset, or The 7 Habits of Highly Effective People, you’ll love Thieves of Purpose.

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Book SynopsisThe first book to deal with the problems of communicating to a skeptical, media-blitzed public, Positioning describes a revolutionary approach to creating a "position" in a prospective customer's mind-one that reflects a company's own strengths and weaknesses as well as those of its competitors. Writing in their trademark witty, fast-paced style, advertising gurus Ries and Trout explain how to: Make and position an industry leader so that its name and message wheedles its way into the collective subconscious of your market-and stays there Position a follower so that it can occupy a niche not claimed by the leader Avoid letting a second product ride on the coattails of an established one. Positioning also shows you how to: Use leading ad agency techniques to capture the biggest market share and become a household name Build your strategy around your competition's weaknesses Reposition a strong competitor and create a weak spot Table of ContentsChapter 1. What Positioning Is All About. Chapter 2. The Assault on the Mind. Chapter 3. Getting Into the Mind. Chapter 4. Those Little Ladders in Your Head. Chapter 5. You Can't Get There From Here. Chapter 6. Positioning of a Leader. Chapter 7. Positioning of a Follower. Chapter 8. Repositioning the Competition. Chapter 9. The Power of the Name. Chapter 10. The No-Name Trap. Chapter 11. The Free-Ride Trap. Chapter 12. The Line-Extension Trap. Chapter 13. When Line Extension Can Work. Chapter 14. Positioning a Company: Xerox. Chapter 15. Positioning a Country: Belgium. Chapter 16. Positioning an Island: Jamaica. Chapter 17. Positioning a Product: Milk Duds. Chapter 18. Positioning a Service: Mailgram. Chapter 19. Positioning a Long Island Bank. Chapter 20. Positioning a New Jersey Bank. Chapter 21. Positioning a Ski Resort: Stowe. Chapter 22. Positioning the Catholic Church. Chapter 23. Positioning Yourself and Your Career. Chapter 24. Positioning Your Business. Chapter 25. Playing the Positioning Game.

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Book SynopsisEverything drug cartels do to survive and prosper they’ve learnt from big business – brand value and franchising from McDonald’s, supply chain management from Walmart, diversification from Coca-Cola. Whether it’s human resourcing, R&D, corporate social responsibility, off-shoring, problems with e-commerce or troublesome changes in legislation, the drug lords face the same strategic concerns companies like Ryanair or Apple. So when the drug cartels start to think like big business, the only way to understand them is using economics. In Narconomics, Tom Wainwright meets everyone from coca farmers in secret Andean locations, deluded heads of state in presidential palaces, journalists with a price on their head, gang leaders who run their empires from dangerous prisons and teenage hitmen on city streets - all in search of the economic truth.Trade ReviewAn economics manual for the Breaking Bad generation… a fascinating account. * The Times *One of the pithiest and most persuasive arguments for drug law reform I have ever read. -- Misha Glenny * New York Times *A lively and engaging book. * Wall Street Journal *Great fun… He reveals how drug barons run their illegal multi-billion dollar global businesses in much the same way as Fortune 500 chief executives. * Sunday Times *Superb. One of the most original and smart takes I have read on the drugs world. -- Moisés Naím, author of 'Illicit'

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Book SynopsisBusiness Model Generation is a handbook for visionaries, game changers, and challengers striving to defy outmoded business models and design tomorrow's enterprises.Trade Review"... an impressively comprehensive compendium of many of the most current ideas concerning the structure and development of businesses." (Anglohigher.com, May 2011). "... this handbook is likely to prove an excellent help for evaluating business models" (Anatello.com, July 2011)Table of Contents1 Canvas Definition of a Business Model 14 The 9 Building Blocks 16 The Business Model Canvas 44 2 Patterns Unbundling Business Models 56 The Long Tail 66 Multi-Sided Platforms 76 FREE as a Business Model 88 Open Business Models 108 3 Design Customer Insights 126 Ideation 134 Visual Thinking 146 Prototyping 160 Storytelling 170 Scenarios 180 4 Strategy Business Model Environment 200 Evaluating Business Models 212 Business Model Perspective on Blue Ocean Strategy 226 Managing Multiple Business Models 232 5 Process Business Model Design Process 244 Outlook Outlook 262 Afterword Where did this book come from? 274 References 276

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