Organizational theory and behaviour Books

Book SynopsisA revised and updated edition of the acclaimed Wall Street Journal bestseller that explores why some leaders drain capability and intelligence from their teams while others amplify it to produce better results.We’ve all had experience with two dramatically different types of leaders.

Read more less

Book SynopsisThe classic book on systems thinking, with more than half a million copies sold worldwide! This is a fabulous book. This book opened my mind and reshaped the way I think about investing. Forbes Perfect for fans of Kate Raworth, Rutger Bregman and Daniel Kahneman! The co-author of the international best-selling book Limits to Growth, Donella Meadows is widely regarded as a pioneer in the environmental movement and one of the world's foremost systems analysts . Her posthumously published Thinking in Systems, is a concise and crucial book offering insight for problem solving on scales ranging from the personal to the global. This essential primer brings systems thinking out of the realm of computers and equations and into the tangible world, showing readers how to develop the systems-thinking skills critical for 21st-century life. Some of the biggest problems facing the world―war, hunger, poverty, and environmental degradation―are essentially system failures. They cannot be solved by fixing one piece in isolation from the others, because even seemingly minor details have enormous impact. While readers will learn the conceptual tools and methods of systems thinking, the heart of the book is grander than methodology. Donella Meadows reminds readers to pay attention to what is important, not just what is quantifiable, to stay humble, and to stay a learner. No matter what industry or career you’re in, Thinking In Systems will bring clarity to the complicated, crowded and interdependent networks that make up the world today. Thinking in Systems helps readers avoid confusion and helplessness, the first step toward finding proactive and effective solutions.Trade ReviewPublishers Weekly, Starred Review- Just before her death, scientist, farmer and leading environmentalist Meadows (1941-2001) completed an updated, 30th anniversary edition of her influential 1972 environmental call to action, Limits to Growth, as well as a draft of this book, in which she explains the methodology-systems analysis-she used in her ground-breaking work, and how it can be implemented for large-scale and individual problem solving. With humorous and commonplace examples for difficult concepts such as a "reinforcing feedback loop," (the more one brother pushes, the more the other brother pushes back), negative feedback (as in thermostats), accounting for delayed response (like in maintaining store inventory), Meadows leads readers through the increasingly complex ways that feedback loops operate to create self-organizing systems, in nature ("from viruses to redwood trees") and human endeavor. Further, Meadows explicates methods for fixing systems that have gone haywire ("The world's leaders are correctly fixated on economic growth ...but they're pushing with all their might in the wrong direction"). An invaluable companion piece to Limits to Growth, this is also a useful standalone overview of systems-based problem solving, "a simple book about a complex world" graced by the wisdom of a profound thinker committed to "shaping a better future."When I read Thinking in Systems I am reminded of the enormity of the gap between systemic thinkers and policy makers. If this book helps narrow the gap, it will be Dana's greatest contribution."--Lester Brown, founder and President, Earth Policy Institute"Dana Meadows' exposition in this book exhibits a degree of clarity and simplicity that can only be attained by one who profoundly and honestly understands the subject at hand--in this case systems modeling. Many thanks to Diana Wright for bringing this extra legacy from Dana to us."--Herman Daly, Professor, School of Public Policy, University of Maryland at College Park"Reading Thinking in Systems evokes the wisdom and even the voice of Dana Meadows. We are reminded of how she was not only one of the great systems thinkers, but also one of our greatest teachers. This is modestly called a primer, and indeed it is, but unlike most books with that title, this one quickly takes one from the elementary into deep systems thinking about issues as critical today as they were when Dana wrote these words. The discussion of oil use and the interaction of its extraction pattern with economic decision making should be required reading for all energy policy makers and energy company executives (as well as all informed citizens in a democracy). The fisheries case reminds us of how little any government or private actor has done to grasp the importance of takeout flows in determining stocks when the input flows are not within our control. The commentary on economics and, yes the need to consider limits, is a clear systems statement that clarifies a great deal of discussion that goes back to The Limits to Growth. It is remarkable that Dana is able to explain with such clarity such systems concepts of stocks, flows, feedback, time delays, resilience, bounded rationality, and system boundaries and to illustrate each one with multiple informative examples. Her statement that goals that optimize subsystems will sub optimize the functioning of the total system, is truly profound. As the book moves from the 'mechanics' of systems dynamics to Dana's more philosophical perspective, we are treated to her inherent belief in human values that consider the good of all, and how much more effective considering the needs of others is likely to be in solving larger, complex problems. The universe and our society may be very complex and operate in counterintuitive, non-liner fashion, but following the insights of this book and applying them will provide for far more effective solutions to the challenges of a 7 billion person planet than current incremental, linear responses by governments, corporations and individuals."--Bill Moomaw, Professor of International Environmental Policy at the Fletcher School, Tufts University"In Dana Meadows's brilliantly integrative worldview, everything causes everything else; cause and effect loop back on themselves. She was the clearest thinker and writer co-creating the art and science of systems dynamics, and Thinking in Systems distills her lifetime of wisdom. This clear, fun-to-read synthesis will help diverse readers everywhere to grasp and harness how our complex world really works."--Amory B. Lovins, Chairman and Chief Scientist, Rocky Mountain Institute"Dana Meadows taught a generation of students, friends, and colleagues the art and science of thinking beyond conventional boundaries. For her systems thinking included the expected things like recognizing patterns, connections, leverage points, feedback loops and also the human qualities of judgment, foresight, and kindness. She was a teacher with insight and heart. This long anticipated book, the distillation of her life's work, is a gem."--David Orr, Professor of Environmental Studies and Politics, Oberlin College"The publication of Thinking in Systems is a landmark. To live sustainably on our planet, we must learn to understand human-environment interactions as complex systems marked by the impact of human actions, the prominence of nonlinear change, the importance of initial conditions, and the significance of emergent properties. Dana Meadows' final contribution is the best and most accessible introduction to this way of thinking we have. This book is destined to shape our understanding of socio-ecological systems in the years to come in much the same way that Silent Spring taught us to understand the nature of ecosystems in the 1960s and 1970s."--Oran R. Young, Professor, Donald Bren School of Environmental Science and Management at University of California, Santa Barbara"Thinking in Systems is required reading for anyone hoping to run a successful company, community, or country. Learning how to think in systems is now part of change-agent literacy. And this is the best book of its kind."--Hunter Lovins, founder and President of Natural Capital Solutions and coauthor of Natural Capitalism: Creating the Next Industrial Revolution"Dana Meadows was one of the smartest people I ever knew, able to figure out the sensible answer to almost any problem. This book explains how she thought, and hence is of immense value to those of us who often wonder what she'd make of some new problem. A classic."--Bill McKibben, author of Deep Economy"An inspiring sequel to Dana Meadows' lifetime of seminal contributions to systems thinking, this highly accessible book should be read by everyone concerned with the world's future and how we can make it as good as it possibly can be."--Peter H. Raven, President, Missouri Botanical Garden"Few matched Dana Meadows remarkable blend of eloquence and clarity in making systems thinking understandable. When Dana began her career, the field was esoteric and academic. Today it is the sine quo non for intelligent action in business and society. The publication of Meadows' previously unfinished manuscript is a gift for leaders of all sorts and at all levels."--Peter M. Senge, author of The Fifth Discipline and The Necessary Revolution

Read more less

Book Synopsis''David Marquet is the kind of leader who comes around only once in a generation... his ideas and lessons are invaluable'' - Simon Sinek, author of Start With Why----------Leadership lessons from a nuclear submarine captain to help you transform how you work.Captain David Marquet was used to giving orders. In the high-stress environment of the USS Santa Fe, a nuclear-powered submarine, it was crucial his men did their job well. But the ship was dogged by poor morale, poor performance and the worst retention in the fleet.One day, Marquet unknowingly gave an impossible order, and his crew tried to follow it anyway. He realized he was leading in a culture of followers, and they were all in danger unless they fundamentally changed the way they did things.Marquet took matters into his own hands and pushed for leadership at every level. Before long, his crew became fully engaged and the Santa Fe skyrocketed from worst to first in the fleet.No matter your industry or position, by reading Marquet''s business classic, you can learn how to create a workplace where everyone takes responsibility for their actions, people are healthier and happier - and everyone is a leader.Trade ReviewI don't know of a finer model of this kind of empowering leadership than Captain Marquet. And in the pages that follow you will find a model for your pathway * Stephen R. Covey, author of The 7 Habits of Highly Effective People *To say I'm a fan of David Marquet would be an understatement . . . I'm a fully fledged groupie. He is the kind of leader who comes around only once a generation. He is the kind of leader who doesn't just know how to lead, he knows how to build leaders. His ideas and lessons are invaluable to anyone who wants to build an organization that will outlive them * Simon Sinek, optimist and author of Start with Why *The best how-to manual anywhere for managers on delegating, training, and driving flawless execution. * FORTUNE *One of the 12 best business books of all time... Timeless principles of empowering leadership. * USA TODAY *

Read more less

Book SynopsisTHE DEFINITIVE GUIDE TO CALLING OUT UNCONSCIOUS BIASWhat if you could call out career-stifling unconscious bias in the moment and recondition the perpetrator without being seen as: Hostile, A non-team player, Bigoted, Having a chip on your shoulder, or Projecting your own bias? How can you address career-stifling and conflict-generating bias that comes from your boss, staff, or colleagues without losing your composure?Leading Workplace-Bias Expert Buki Mosaku shows how unidirectional strategies for tackling unconscious bias are creating a diversity and EXCLUSION nightmare in the corporate world! He offers a proven, practical toolkit for navigating all forms of workplace bias—whether related to race/ethnicity, sexual orientation, gender identity, disability, age, sex, etc.—through his groundbreaking IDU Methodology. Its tools empower minorities, marginalized groups, and the majority to effortlessly dismantle bias whenever they sense it, without inciting unwanted results.Discover the only practical guide to navigating bi-directional unconscious bias in the workplace that empowers the victim, whoever they may be, to respond quickly and effectively– removing related disengagement, under-representation, lawsuits, attrition, and reputational damage once and for all.

Read more less

Book SynopsisTHE INTERNATIONAL BESTSELLING SENSATION''The Lean Startup changes everything.'' - Harvard Business Review----------Most new businesses fail. But most of those failures are preventable.The Lean Startup is a new approach to business that''s being adopted around the world. It is changing the way companies are built and new products are launched.Essential reading for any ambitious entrepreneur, The Lean Startup will teach you to identify what your customers really want. You''ll learn how to test your vision continuously, adapting and adjusting before it''s too late.With over a million copies sold across the globe, now is your time to think Lean.Trade ReviewEvery so often a business book comes along that changes how we think about innovation and entrepreneurship. The Lean Startup has the chops to join this exalted company * Financial Times, Philip Delves Broughton *Mandatory reading for entrepreneurs... loaded with fascinating stories and practical principles * Dan Heath, coauthor of Switch and Made to Stick *If you are an entrepreneur, read this book. If you are thinking about becoming an entrepreneur, read this book. If you are just curious about entrepreneurship, read this book * Randy Komisar, founding director of TiVo *The Lean Startup will change the way we think about entrepreneurship * Tom Eisenmann, Professor of Entrepreneurship, Harvard Business School *

Read more less

Book SynopsisDr. Beth Kaplan offers a lifeline for personal and professional fulfillment with Braving the Workplace!Practical steps for transformation. Dr. Beth Kaplan shares her expertise on belonging in the workplace while sharing insights on this vital element in a rapidly changing corporate landscape. Braving the Workplace combines groundbreaking research with engaging storytelling to offer a comprehensive guide for businesses. Dr. Kaplan provides a clear, actionable framework to help organizations cultivate a sense of belonging among their employees while promoting mental health.Belonging and the workplace. This book is valuable for many readers, from individuals grappling with personal belonging issues to senior leaders tackling leadership challenges and driving inclusivity. It provides strategies to effectively assume leadership roles, create a diverse work environment, and boost employee productivity. Braving the Workplace is a must-read for making belonging a fundamental aspect of any organization.Inside, you will find: A step-by-step guide on how to take action and create change for a diverse work environment Strategies for personal growth in finding a sense of belonging in the workplace Techniques for having inclusive conversations to foster a positive work environment If you enjoy books on work culture, such as Belonging, Inclusion on Purpose, or You Belong Here, then Braving the Workplace is for you!

Read more less

Book SynopsisThis book is for upper-level students, managers and academics who are interested in exploring the 'messy reality' of the contemporary workplace and in considering how things might be done differently. In particular, it offers a critical perspective on organisational behaviour and the sociology of work.By challenging common sense ideas about management, this textbook offers an up-to-date view of the complex problems and dilemmas facing managers and workers in the contemporary world. Providing a fresh analysis and overview of several core themes, the chapters focus on applied ethics, social issues, diversity, continuity and change. Theoretical reflections are combined with detailed ethnographic studies to offer both breadth and depth. Individual chapters present studies on issues as diverse as teleworking, apprentices, paternalism, migration, animal charities, factory work and farm work. Underpinning all of these studies is a sense that the world of work could be a better place and that students, practitioners and tutors all have an obligation to question the assumptions in business and management.Key features include: Original in-depth qualitative cases Critical approach Non-standard work situations Presents lived experience rather than 'model' or 'idealised' problems Focus on context, understanding and interpretation of complex situations Examples of a variety of management practice Discussion of management issues in wider philosophical and political context Contemporary Issues in Management would be suitable for those studying organisational behaviour, management, ethnography and sociology of work. The book will also be of interest to the general reader with an interest in developing a broader awareness of contemporary management.Trade Review'This edited collection by Hamilton, Mitchell and Mangan displays wonderfully Keele's tradition of critical engagement with studies and practices of work, management and organizations. The contributions are well-written, philosophically sophisticated and empirically rich discussions of contemporary significant issues such as dignity, justice and truth at work. Students who want to go beyond management-speak and wish to learn more about the messy, contradictory, ambiguous and often dark nature of management as it is practised today will find in this book an inspiring, challenging and informative resource.' -- Alessia Contu, The University of Warwick, UK'Scholars at Keele Management School continue to deliver brilliant critical insights. This refreshing and innovative collection will challenge students and researchers alike to seriously rethink received wisdom on management and organisations.' -- Liz Parsons, University of Liverpool Management School, UK'What do animals, alternative organizations and ambiguity have in common? This splendid collection provides a fascinating range of contemporary issues for the reader to chew on, and gives space for some critical voices to explore the messiness of work organizations.' -- Martin Parker, University of Leicester, UKTable of ContentsContents: Introduction 1. The Corruption of Business: A Statement of a Contemporary Problem Gordon Pearson 2. Ambiguity as Organisational Practice: An American Pragmatist Perspective Mihaela Kelemen 3. Dignity and Meaningful Work in Organisations Laura Mitchell 4. Is Paternalism Still Relevant? Changing Culture in a Mutual UK Insurance Company Darren McCabe and David Knights 5. Youth Employment, Masculinity and Policy Teresa Oultram 6. Hard Work, Productivity and the Management of the Farmed Environment in Anthropological Perspective Steven B. Emery 7. Disjointed, Degraded and Divided? A Tale of Dirty Work at the Chicken Factory Lindsay Hamilton and Darren McCabe 8. Migration into the United Kingdom: Employers and the Function of Migrant Labour Steve French 9. Interpreting Technology: Telework and the Myth of Liberation Emma Surman 10. Media as Mediation: Uncertainty and Representation in the Construction of News Barry Schofield 11. Care of the Underdog: Animals, Culture and the Creation of Moral Certainty in the Rescue Shelter Nik Taylor and Lindsay Hamilton 12. Where Are the Alternative Organisations in Organisational Behaviour Textbooks? Anita Mangan Afterword Phil Johnson Glossary Index

Read more less

Book SynopsisTable of ContentsIntroduction xiii What It Takes to Thrive in a Complex, Uncertain World xiii Discovery by Mistake xvi Overview of the Book xviii Endnotes xxi PART I The Power of Psychological Safety 1 Chapter 1 The Underpinning 3 Unconscious Calculators 4 Envisioning the Psychologically Safe Workplace 6 An Accidental Discovery 8 Standing on Giants’ Shoulders 12 Why Fear Is Not an Effective Motivator 13 What Psychological Safety Is Not 15 Measuring Psychological Safety 19 Psychological Safety Is Not Enough 21 Endnotes 22 Chapter 2 The Paper Trail 25 Not a Perk 26 The Research 29 An Epidemic of Silence 30 A Work Environment that Supports Learning 35 Why Psychological Safety Matters for Performance 39 Psychologically Safe Employees Are Engaged Employees 41 Psychological Safety as the Extra Ingredient 43 Bringing Research to Practice 45 Endnotes 46 PART II Psychological Safety at Work 51 Chapter 3 Avoidable Failure 53 Exacting Standards 54 Stretching the Stretch Goal 60 Fearing the Truth 63 Who Regulates the Regulators? 66 Avoiding Avoidable Failure 68 Adopting an Agile Approach to Strategy 70 Endnotes 72 Chapter 4 Dangerous Silence 77 Failing to Speak Up 78 What Was Not Said 79 Excessive Confidence in Authority 83 A Culture of Silence 86 Silence in the Noisy Age of Social Media 92 Endnotes 97 Chapter 5 The Fearless Workplace 103 Making Candor Real 104 Extreme Candor 109 Be a Don’t Knower 113 When Failure Works 116 Caring for Employees 119 Learning from Psychologically Safe Work Environments 123 Endnotes 124 Chapter 6 Safe and Sound 129 Use Your Words 130 One for All and All for One 135 Speaking Up for Worker Safety 138 Transparency by Whiteboard 142 Unleashing Talent 146 Endnotes 147 PART III Creating a Fearless Organization 151 Chapter 7 Making it Happen 153 The Leader’s Tool Kit 154 How to Set the Stage for Psychological Safety 158 How to Invite Participation So People Respond 167 How to Respond Productively to Voice – No Matter Its Quality 173 Leadership Self-Assessment 181 Endnotes 183 Chapter 8 What’s Next? 187 Continuous Renewal 187 Deliberative Decision-Making 189 Hearing the Sounds of Silence 191 When Humor Isn’t Funny 193 Psychological Safety FAQs 195 Tacking Upwind 208 Endnotes 209 Appendix: Variations in survey measures to Illustrate Robustness of Psychological Safety 213 Acknowledgments 217 About the Author 219 Index 221

Read more less

Book SynopsisMost people think they listen well, but they rarely do - not at this level. Listening this way is a radical act.The power of effective listening is recognised as the essential tool of good management. In this book, Nancy Kline describes how we can achieve this, and presents a step-by-step guide that can be used in any situation. Whether you want to have more productive meetings, solve business problems, create bold strategies, or build stronger relationships, this book offers you a new world of possibilities.From blue chip companies developing high-powered teams to individuals seeking personal growth, a Thinking Environment has come to mean transformation of the highest quality.Table of ContentsPart One: A Thinking Environment: Its Ten Components Part Two: Creating a Thinking Environment Part Three: The Thinking Society Part Four: A Thinking Future

Read more less

Book SynopsisThe New York Times bestseller, now in paperback and updated with a new introductionConfidence. We want it. We need it. But it can be maddeningly enigmatic and out of reach. The authors of the New York Times bestseller Womenomics deconstruct this essential, elusive, and misunderstood quality and offer a blueprint for bringing more of it into our lives.Is confidence hardwired into the DNA of a lucky few, or can anyone learn it? Is it best expressed by bravado, or is there another way to show confidence? Which is more important: confidence or competence? Why do so many women, even the most successful, struggle with feelings of self-doubt? Is there a secret to channeling our inner confidence?In The Confidence Code, journalists Katty Kay and Claire Shipman travel to the frontiers of neuroscience on a hunt for the confidence gene and reveal surprising new research on its roots in our brains. They visit the worldRTrade Review"The Confidence Code belongs in the bagof every woman in America. It combines groundbreaking scientific research and firsthand accounts from the world's most powerful woman." -- Joanna Coles, Editor-in-Chief, Cosmopolitan "How do we make the most of our talents, skills, and interests? This book demonstrates that it's not enough to know what we're doing; our confidence is a key factor in our success. Fascinating reading for every woman who wants to take her life to the next level." -- Gretchen Rubin, author of The Happiness Project "All too often, even the most successful women have indicated that their confidence is fleeting or domain-specific. The gifted authors who were behind Womenomics prove that can change. Discover how you can specifically develop that enduring sense of self-assurance in this remarkable book." -- Marshall Goldsmith, author of the international bestseller What Got You Here Won't Get You There "Kay and Shipman shine a perceptive light on the crucial role that confidence plays in the ability of women to succeed. They offer women practical advice and the vision of a more hopeful future." -- Sheryl Sandberg, COO of Facebook, and author of Lean In "Kay and Shipman provide a great blueprint for raising daughters...All of this research, as well as the authors' own recounting of experiences with doubt in their professional lives, effectively builds into a comprehensive set of ingredients for the confident woman." -- Publishers Weekly "An insightful look at how internalizing cultural stereotypes can hold women back from competing with men." -- Kirkus "[Kay and Shipman] have written an enlightening, fascinating book that explains the relationship between confidence, resilience, risk and reward...This book can definitely help you learn to boost your confidence." -- Success "[Kay and Shipman dive] into tons of fascinating research and stats that are worth reading...[b]ut most importantly, the book provides some seriously actionable advice from some of the most successful women in the world (authors included)." -- Self.com

Read more less

Book SynopsisFor over 25 years, Riding the Waves of Culture has set the standard for leading effectively in an international business context. Helping leaders to be highly attuned to cultural differences, and to leverage such differences for maximum competitive advantage.Retaining its in-depth exploration of underlying cultural frameworks that have made it a business classic, Riding the Waves of Culture, Fourth Edition provides new, evidence-based information and insights on critical business matters, including:- How to enhance and improve chances of success in M&A deals by expertly handling corporate and cultural differences- Ways of improving and handling competencies, dilemmas, servant leadership, innovation, and remote-team effectiveness in an increasingly diverse business world- New analyses of changes over the past decades that are moving the world closer to a single 'global village'Renowned experts in their field, the authors also include new chapters and updates on:- the meaning of culture- how to assess cultural competence- change management- assessing organisation culture- diversity and ethnicityThe most thoroughly researched and highly respected resource of its kind, Riding the Waves of Culture does more than help you stay afloat in today's diverse work environment; it provides the knowledge you need to seize the advantage and compete for the long run.Trade ReviewIn the global marketplace, Riding the Waves of Culture is the guide to managing effectively in diverse countries and cultures.A must-read for all international/intercultural managers... a powerful pioneering work that has gained the respect of corporate leaders around the world.This book offers the roadmap to solve the dilemmas of cross-cultural management in the 21st century, not only for the West bust also for the East.

Read more less

Book SynopsisHow to work and manage others successfully in matrix organisations operating across regions and functions, with global teams, customers and supply chains. Traditional management training prioritizes clarity, predictability and control. In a matrix we need to be able to balance this with the ability to tolerate ambiguity, manage uncertainty and decentralize control. Managers need an expanded toolkit to help them move from the hard to the soft, from the concrete to the ambiguous and back again depending on the situation. Making the Matrix Work helps you develop your matrix mindset and will show you how to establish and engage networks that do not depend on role, control or authority to get things done.This 10 year anniversary edition has been extensively revised to cover Agile and digital working, for those working and managing in the fast paced new world of work, with autonomous teams, iterative working and non-hierarchical leadership. It will includes new material on alignment and connecting across silos, and on autonomous teams as well as 3 major new chapters on:Change and stabilityHierarchyNetworks There are updates to terms and techniques throughout the book to reflect hybrid and post pandemic working considerations and the impact of digital transformation.

Read more less

Book SynopsisTrade Review“Brown writes with a winning combination of thoughtfulness, pragmatism and enthusiasm... He avoids the trap of presenting design thinking as a panacea. Mr. Brown charts its failures as well as successes…” — New York Times “It’s like getting golf tips from Tiger Wood’s coach. Tim Brown’s firm IDEO has won more medals for innovative design than anyone in the world. If you want to be more innovative at work or in life, study with the coach of champions.” — Chip Heath, co-author of Made to Stick “In his new book, the CEO of design shop IDEO shows how even hospitals can transform the way they work by tapping frontline staff to engineer change.” — BusinessWeek “This should be mandatory reading for marketers and engineers who can’t understand why a product as cool as the Segway wasn’t a breakout hit.” — Inc. “Tim Brown has written the definitive book on design thinking. Brown’s wit, experience, and compelling stories create a delightful journey. His masterpiece captures the emotions, mindset, and methods required for designing everything from a product, to an experience, to a strategy in entirely different ways.” — Robert I. Sutton, author of The No Asshole Rule “With people like Brown codifying design thinking, the tools are out there to solve our problems if a few people are willing to attack them with that sort of tenacity.” — Core77 “Tim Brown’s vision, intellect, empathy and humility shine through every page of this book. Change by Design is for dreamers and doers, for corporate executives and NGO leaders, for teachers, students and those interested in the art of innovation.” — Jacqueline Novogratz, founder, Acumen Fund and author, The Blue Sweater “Design thinking... is a way of seeing the world and approaching constraints that is holistic, interdisciplinary, and inspiring.” — Ivy Ross, executive vice president of marketing, The Gap “Brown is clear, persuasive, and often funny... Even for those of us without our own sovereign nation or blue-chip corporation, design thinking offers a guide for rethinking and organizing our everyday creative processes.” — SEED “Brown makes a potent case for employing this creative collaboration in a variety of settings.” — Miami Herald “With clarity and crispness, Tim Brown, CEO of the honored, global design consultancy IDEO, demonstrates through noteworthy examples how the principles of design found in a studio can be applied to many of the most urgent challenges facing society, business and government today.” — Peter F. Eder, World Future Review “In his highly readable and compelling new book, Change by Design, Tim argues that “design thinking” needs to permeate every organization—and shape all of its interactions with its constituents.” — Gary Hamel, writer of Management 2.0

Read more less

Book SynopsisThe alternative way towards better team-building, this is the bestselling management tool from the author of The One Minute Manager.Most managers spend over half their time working with a team, and the One Minute Manager''s practical advice shows how any team can work better and more effectively. The One Minute Manager Builds High Performing Teams explains the four stages on the way to building a high performing team: Orientation, Dissatisfaction, Resolution and Production and reveals how to tap the creativity and potential of people at all levels in order to become an effective group leader.

Read more less

Book SynopsisWhat will your 100-year life look like? A new edition of the international bestseller, featuring a new preface 'Brilliant, timely, original, well written and utterly terrifying' Niall Ferguson Does the thought of working for 60 or 70 years fill you with dread? Or can you see the potential for a more stimulating future as a result of having so much extra time? Many of us have been raised on the traditional notion of a three-stage approach to our working lives: education, followed by work and then retirement. But this well-established pathway is already beginning to collapse – life expectancy is rising, final-salary pensions are vanishing, and increasing numbers of people are juggling multiple careers. Whether you are 18, 45 or 60, you will need to do things very differently from previous generations and learn to structure your life in completely new ways. The 100-Year Life is here to help. Drawing on the unique pairing of their experience in psychology and economics, Lynda Gratton and Andrew J. Scott offer a broad-ranging analysis as well as a raft of solutions, showing how to rethink your finances, your education, your career and your relationships and create a fulfilling 100-year life. · How can you fashion a career and life path that defines you and your values and creates a shifting balance between work and leisure? · What are the most effective ways of boosting your physical and mental health over a longer and more dynamic lifespan? · How can you make the most of your intangible assets – such as family and friends – as you build a productive, longer life? · In a multiple-stage life how can you learn to make the transitions that will be so crucial and experiment with new ways of living, working and learning? Shortlisted for the FT/McKinsey Business Book of the Year Award and featuring a new preface, The 100-Year Life is a wake-up call that describes what to expect and considers the choices and options that you will face. It is also fundamentally a call to action for individuals, politicians, firms and governments and offers the clearest demonstration that a 100-year life can be a wonderful and inspiring one.Trade ReviewBrilliant, timely, original, well written and utterly terrifying -- Niall Ferguson * Laurence A. Tisch Professor of History, Harvard University *A fascinating and thought-provoking book … a brilliant read for individuals, but should be mandatory reading for our politicians -- Shirley Cramer CBE * Chief Executive Officer, Royal Society for Public Health *This timely, important, easy-to-read and intriguing book will make you pause and think, as well as better plan your life … Gratton and Scott’s book is a wake-up call for individuals, organizations, governments and societies -- Boris Groysberg * Professor of Business Administration, Harvard Business School *The authors understand implicitly that not only is the world as we know it changing beyond all recognition, but the way we lead our lives too. This book could not be more timely or necessary -- Julia Hobsbawm * Founder and CEO, Editorial Intelligence Ltd, and Honorary Visiting professor in Networking, Cass Business School *This playfully original book … makes a compelling case that as our lives become longer and healthier, the future might just be very, very different from what we have known until now -- Daron Acemoglu * Elizabeth and James Killian Professor of Economics, Massachusetts Institute of Technology *[This] wonderful new book prepares us for the possibilities of this brave new world of longevity, and teaches us what it will take to thrive in it. -- Professor Herminia Ibarra * INSEAD *Too many books bemoan the economic problems facing ageing societies. This splendid book is quite different … it should be read by anyone who wants to understand how life chances and choices will be transformed in a world where living beyond 100 will become the norm -- Lord Adair Turner * Senior research Fellow of the Institute for new Economic Thinking, and previously Chairman of the UK Pensions Commission *To understand how and why things might change, there can be nowhere better to start than with the fascinating The 100-Year Life -- Baronness Alison Wolf * Sir Roy Griffiths Professor of Public Sector Management at King’s College, London *

Read more less

Book Synopsis

Read more less

Book SynopsisDoes business just exist to maximise shareholder profit? The belief it does has had disastrous consequences for our economies, environment, politics, and societies, argues Colin Mayer. In an urgent call for reform, he sets out an agenda to remake the corporation into a powerful force for promoting economic and social wellbeing in its fullest sense.Trade ReviewMayer of the Saïd Business School at Oxford is one of the world's foremost critics of the idea that the aim of companies is to maximise shareholder value. This, he argues cogently, represents a betrayal of one of humanity's most extraordinary inventions. * Martin Wolf, Books of the Year 2018, The Financial Times *[A] remarkable and radical new book. * Martin Wolf, The Financial Times *Mayer's manifesto recasts the company's place in society. * Andrew Edgecliffe-Johnson, the Financial Times04/01/2019 *His [Colin Mayer's] book is a resounding paean and radical road map towards a bright future for the corporation and capitalism. * Andrew Hill, The Financial Times *The book is far more than a manifesto for change ... Mayer's book performs a great service. * Richard Bronk, the Society of Professional Economists, Reading Room (open access) *Excellent ... a vitally important subject and it's a really well-written book. * Diane Coyle, The Enlightened Economist *A book that will transform the attitudes and perspectives of corporations. * Robert L. Brown, Juriste International *A powerful reply to the steadily increasing criticism of free market business... So far, the defenders of capitalism have failed to find a convincing voice or to offer any significant ways to improve how business is perceived. Now Colin Mayer provides answers and a coherent manifesto for change. * Peter Chadwick, IEDP Book Reviews *Our world does not have long for business to escape its 40 year-long capture by the Chicago school. This book is an historic milestone in economic theory because it marks the final nail in Milton Friedman's intellectual coffin. It does this by illuminating a pragmatic pathway for business and policy makers to follow, to escape an anachronistic orthodoxy that is killing our beautiful planet and our precious communities. They must study it closely and then move fast, so that we all - and those who come after us - might avoid calamity and, instead, prosper. * James Perry, Chairman of Cook *Here is the case for reinventing the corporation so that it serves human well-being. Colin Mayer shows both why an exclusive focus on shareholder value is damaging, and how purposeful changes could support trustworthy corporations that combine social and business benefits. * Baroness Onora O'Neill of Bengarve, Emeritus Professor of Philosophy, University of Cambridge *In his humane and readable book, Colin Mayer makes a compelling case for a new concept of the corporation, and the need to treat corporate purpose as far more than shareholder value. In showing how restoring trust is key to a true future prosperity, it will reframe much of our thinking on this central subject. * The Hon. Mr Justice William Blair, High Court Judge of England and Wales. *A wonderful manifesto for change and essential reading for any who remain to be convinced that business can - and should - be a force for a societal good. One of the most insightful and comprehensive accounts yet of how - and why - the corporation needs to change if it is to meet the needs and expectations of a new era. Thoughtful and well-argued, Mayer has done the cause of enlightened capitalism great service. * Paul Polman, CEO, Unilever *Rarely in the history of economics and law does a person observe the current state of the world, recognize its deficiencies, and put forth a policy and paradigm that is destined to change the world. John Maynard Keynes in the twenties and thirties and now Colin Mayer are prime examples. This book is destined to be the "bible" of the Mayer-Paradigm of corporate governance and the template for the policy changes that are necessary to implement it. * Martin Lipton, Senior Partner Wachtell, Lipton, Rosen & Katz *Businesses have a duty to do well by stakeholders as well as shareholders. How did too many corporations lose their sense of purpose? What is the right path to build responsible, sustainable relationships with society? This insight-rich book offers a comprehensive guide for restoring trust between companies, consumers, and communities. Professor Mayer makes a compelling argument that the purpose and values of modern corporations have been diluted and it will take the work of executives, legislators, regulators, bankers, investors, and even shareholders to fix. * Dominic Barton, Global Managing Partner Emeritus, McKinsey & Company *The financial crisis and its aftermath called for answers - questions were raised instead. Our corporate and political environments have been severely shaken for more than a decade. We have to find new approaches and look for better answers to bring our social market economies into balance. Colin Mayer relentlessly challenges conventional wisdom, combining diverse academic fields and bringing business to meet academia. Prosperity is building on a wealth of research looking at the broader picture and its many corners to seek appropriate answers to the challenges of our world. Is 'purpose first, prosperity follows' the answer? * Daniela Weber-Rey, non-executive director of HSBC Trinkaus & Burkhardt and Fnac-Darty *Colin Mayer has elevated the conversation about business and society. Bold enough to reimagine an economic system, specific enough to drive action, Prosperity introduces the higher-order thinking necessary to build a more Inclusive Capitalism. * Lynn Forester de Rothschild, CEO of E.L. Rothschild and the Coalition for Inclusive Capitalism *With characteristic courage and purposeful passion, Mayer challenges the status quo as to who corporations serve and benefit. Prosperity presents a paradigm shift, revealing tomorrow's corporation today. It marks the start of a new age of enlightenment, which will stimulate the sensibilities of all who care about the role of business in society. * Guy Jubb, former Global Head of Governance and Stewardship, Standard Life Investments *This is a timely and highly insightful treatise on the urgent need to revisit today's misguided and simplistic views on the purpose of the corporation. It is a significant contribution addressing the growing economic and social challenges confronting us today. * Cyrus Ardelan, Chairman, Citigroup Global Markets Ltd *Prosperity makes a limpidly clear and convincing case for an urgent re-think of the role of business in society. The fifty years since Friedman gave the doctrine of 'shareholder value' totemic significance have seen the interests of proprietors, governments and communities diverge. This has produced unacceptable inequalities in outcomes and shocking destruction of the environment. The arguments Colin makes for radical reform of the role of the corporation in society are compelling, and rooted in common sense and fairness. I hope that many others involved in defining the purpose of their businesses learn as much from Prosperity as I have. * Peter Norris, Chairman of Virgin Group *One of the most pressing questions facing the world today is 'What is the role of the corporation in society?' Thanks to Professor Colin Mayer we now have a definitive answer: the corporation's role is to fulfill its purpose. In an intellectual and very readable tour de force, Professor Mayer brings to bear an astonishing range of academic disciplines to present a very practical framework for how company's need to be managed today. For their own sake and the sake of us all. * Robert Eccles, Founding Chairman of the Sustainability Accounting Standards Board and Professor of Management Practice, University of Oxford *Table of ContentsPart I: Principles 1: Purpose 2: ValuesPart II: Provenance 3: Evolution 4: OwnershipPart III: Practice 5: Governance 6: PerformancePart IV: Policy 7: Law 8: RegulationPart V: Partnership 9: Finance 10: Investment

Read more less

Book SynopsisNetnography has become an essential tool for qualitative research in the dynamic, complex, and conflicted worlds of contemporary technoculture. Shaped by academic fields, industries, national contexts, technologies and platforms, and languages and cultures for over two decades, netnography has impacted the research practices of scholars around the world. In this volume, 34 researchers present 19 chapters that examine how they have adapted netnography and what those changes can teach us. Positioned for students and researchers in academic and professional fields, this book examines how we can better use netnographic research to understand the many ways networked technologies affect every element of contemporary business life and consumer existence. Netnography Unlimited provides an unprecedented new look at netnography. From COVID-19 to influencer empathy, gambling and the Dark Web to public relations and the military, AI and more-than-human netnography to video-streaming and auto-netnography, there has never been a wider or deeper treatment of technocultural netnographic research in one volume. Readers will learn what kind of work they can do with netnography and gain an up-to-date understanding of the most pressing issues and opportunities. This book is a must-read for those interested in technology, research methods, and contemporary culture. Table of ContentsSection 1. Netnography mobilized. 1. Netnography today: a call to evolve, embrace, energize, and electrify (Robert V. Kozinets). 2. Netnography to uncover cryptomarkets (Alexia Maddox). 3. Netnography to explore gambling practices: situating and advancing discourse and method (Killian O’Leary). 4. In the public interest: netnography to impel policy and regulatory change (Robert V. Kozinets, Rossella Gambetti, Ulrike Gretzel, Maribel Suarez and Caroline Renzulli). Section 2. Netnography territorialized. 5. Netnography in the healthcare and nursing sector (Martin Salzmann-Erikson and Henrik Eriksson). 6. Netnography in a military context: ethical considerations (Donna Schuman, Donald Schuman, Natalie Pope and Amy Johnson). 7. Political netnography: a method for the study of power and ideology in social media (Dino Villegas). 8. Netnography in public relations (Margalit Toledano). 9. Netnography in tourism beyond Web 2.0: a critical assessment (Rokhshad Tavakoli and Paolo Mura). Section 3. Netnography industrialized. 10. Netnography applied: five key lessons learned from sixteen years of field experience (Michael Bartl and Constance Casper). 11. Netnography in the banking sector (José-Serafin Clemente-Ricolfe and Roberto Cervelló Royo). 12. The best of both worlds: methodological insights on combining human and AI labor in netnography (Anna Marchuk, Stefan Biel, Volker Bilgram and Signe Worning Løgstrup Jensen). 13. Global beautyscapes: an innovation-centered netnography of Chinese skin care and cosmetics consumers (Rossella Gambetti, Robert V. Kozinets, Ulrike Gretzel, Pierfranco Accardo and Luisella Bovera). Section 4. Netnography humanized. 14. Auto-netnography in education: unfettered and unshackled (Elizabeth Howard). 15. Getting up, close and personal with influencers: the promises and pitfalls of intimate netnography (Anthony Patterson and Rachel Ashman). Section 5 - Netnography theorized. 16. Netnography in human and non-human networked sociality (Sarah Quinton and Nina Reynolds). 17. Online ethnography and social phenomena on the move: time construction in netnography and mobile ethnography (Birgit Muskat). 18. Netnography in live video streaming (Yi-Sheng Wang). 19. Netnography, digital habitus, and technocultural capital (Rossella Gambetti).

Read more less

Book SynopsisOrganizational Change combines conceptual models with concrete examples and hands-on exercises to dramatically improve the knowledge, skills, and abilities of students in creating effective change. This fully updated text takes a pragmatic, action-oriented approach, using a unique Change Path Model to help students understand, plan, implement, and evaluate change. Students will learn to identify needs, communicate a powerful vision, and engage others in the process.Table of Contents1. Changing Organizations in Our Complex World 2. How to Lead Organizational Change: Frameworks 3. What to Change in an Organization: Frameworks 4. Building and Energizing the Need for Change 5. Navigating Change through Formal Structures and Systems 6. Navigating Organizational Politics and Culture 7. Managing Recipients of Change and Influencing Internal Stakeholders 8. Becoming a Master Change Agent 9. Action Planning & Implementation 10. Get and Use Data throughout the Change Process 11. The Future of Organizations and the Future of Change

Read more less

Book Synopsis

Read more less

Book SynopsisTable of ContentsIntroduction xv 1 When Leaders Are at Their Best 1 The Five Practices of Exemplary Leadership The Five Practices Make a Difference Leadership Is a Relationship Putting It All Together: Credibility Is the Foundation Practice 1 Model The Way 29 2 Clarify Values 31 Find Your Voice Affirm Shared Values 3 Set the Example 59 Live the Shared Values Teach Others to Model the Values Practice 2 Inspire A Shared Vision 85 4 Envision the Future 87 Imagine the Possibilities Identify a Common Purpose 5 Enlist Others 111 Appeal to Common Ideals Animate the Vision Practice 3 Challenge The Process 137 6 Search for Opportunities 139 Seize the Initiative Exercise Outsight 7 Experiment and Take Risks 165 Generate Small Wins Learn from Experience Practice 4 Enable Others To Act 191 8 Foster Collaboration 193 Create a Climate of Trust Facilitate Relationships 9 Strengthen Others219 Enhance Self-Determination Develop Competence and Confidence Practice 5 Encourage The Heart247 10 Recognize Contributions249 Expect the Best Personalize Recognition 11 Celebrate the Values and Victories275 Create a Spirit of Community Be Personally Involved 12 Treat Challenge as an Opportunity 303 Your Leadership Matters Liberate the Leader Within Everyone Everyone Can Learn to Lead Become Your Best Self You Won’t Always Get It Right Make Becoming a Better Leader a Daily Habit Remember the Secret to Success in Life Endnotes 325 Acknowledgments367 About the Authors 371 Index375

Read more less

Book SynopsisWhen Execution was first published in 2002, it changed the way we did our jobs. By analysing the discipline of getting things done, it helped thousands of business people to make the final leap to success. Now, Larry Bossidy and Ram Charan reframe their empowering message for a world in which the old rules have been shattered and radical change is becoming routine. For the foreseeable future:- Growth will be slower. But the company that executes well will have the confidence, speed and resources to move fast as new opportunities emerge.- Competition will be fiercer, with companies searching for any possible advantage in every area.- Governments will take on new roles in their national economies. And companies that execute well will be more attractive as partners and suppliers, and better prepared to adapt to new waves of regulation.- Risk management will become a top priority for every leader, and every company will be looking for the edge in detecting new internal and external threats.Forget formulating a 'vision', then leaving others to carry it out: Execution shows you how to link together people, strategy and operations - the three core elements of every organisation - and create a business based on dialogue, intellectual honesty and realism. With case histories from the real world, Execution provides the realistic and hard-nosed approach to business success that could only come from authors as accomplished and insightful as Bossidy and Charan.Trade ReviewIt's rare to find a book like this that blends smart practice with intelligent articulation of how to get things done. Do yourself a favour. Buy it. * Boston Globe *A how-to book for the can-do boss. * BusinessWeek *

Read more less

Book SynopsisÉvitez les biais cognitifs et améliorez vos performances au travailLe biais cognitif est un mécanisme de pensée affectant tout individu. Cela se traduit par une altération du jugement, affectant ainsi nos prises de décision. Au niveau professionnel, celles-ci peuvent entraîner de graves conséquences, aussi bien sur le plan humain que stratégique.Prenez les bonnes décisions. Avec plus de 30 techniques et outils vous permettant d’identifier les biais cognitifs et d’éviter les distorsions, vous apprendrez à prendre des décisions stratégiques justes et non basées sur le jugement et l’intuition.Devenez un manager performant. Ce guide changera votre façon de manager et vous livrera de précieux conseils en ressources humaines pour recruter les bonnes personnes, inspirer vos collaborateurs, et développer vos compétences managériales. Grâce aux conseils d’experts, faciles à mettre en place, devenez un leader inspirant!Dans ce livre, apprenez à: Identifier les biais cognitifs et comprendre la neuroscience Cultiver votre curiosité et votre empathie Développer le potentiel de vos collaborateurs Augmenter la performance de vos équipes et obtenir des résultats concrets Si vous êtes à la recherche d’un livre sur le management et la stratégie d’entreprise tels que Vous allez commettre une terrible erreur! ou Dream Team et que vous vous intéressez à la neuroscience, alors vous devez lire Le Guide du dirigeant : Nos biais inconscients.

Read more less

Book SynopsisA Wall Street Journal Bestseller. In a world of unrelenting change and unprecedented challenges, we need organizations that are resilient and daring.Unfortunately, most organizations, overburdened by bureaucracy, are sluggish and timid. In the age of upheaval, top-down power structures and rule-choked management systems are liabilities. They crush creativity and stifle initiative. As leaders, employees, investors, and citizens, we deserve better. We need organizations that are bold, entrepreneurial, and as nimble as change itself.In Humanocracy, Gary Hamel and Michele Zanini make a passionate, data-driven argument for excising bureaucracy and replacing it with something better. In this extensively revised and updated edition, drawing on more than a decade of research and packed with practical examples, Humanocracy lays out a detailed blueprint for creating organizations that are as inspired and ingenious as the human beings within them.Critical building blocks include: Motivation: Rallying colleagues to the challenge of busting bureaucracy Models: Leveraging the experience of organizations that have profitably challenged the bureaucratic status quo Mindsets: Escaping the industrial-age thinking that frustrates progress Mobilization: Activating a pro-change coalition to hack outmoded management systems and processes Migration: Embedding the principles of humanocracy—ownership, markets, meritocracy, community, openness, experimentation, and paradox—in your organization''s DNA Whatever your role or title, Humanocracy will show you how to launch an unstoppable movement to equip and empower everyone in your organization to be their best and to do their best.If you''ve finally run out of patience with bureaucratic bullshit . . .If you want to build an organization that can outrun change . . .If you''re committed to giving every team member the chance to learn, grow, and contribute . . . then this book''s for you.

Read more less

Book SynopsisThe German poet Theodor Fontane once wrote: “A good aphorism contains the wisdom of an entire book in one sentence.” The Art of a Successful Life goes a step further, collating a myriad of quotes all of which offer insights to inspire you to think about yourself, your life and your goals, and to give you the confidence and strength to cope with difficult situations. In this book, you will find quotes from a range of thinkers: from the physicist Stephen Hawking to the artist Michelangelo, and from entrepreneurs such as Henry Ford, Steve Jobs and Warren Buffett to Confucius, Cicero, Schopenhauer and Goethe. In bringing them together, the author provides an original and practical guide to everyday life. This, alongside the 20-week success programme featured in the book, will provide you with the inspiration and strength to successfully navigate a variety of situations in all areas of your life.Trade ReviewThe Power of Capitalism "This wide-ranging tome, which covers economic systems across China, Africa, Germany, the US and the UK exploring the power of capitalism, may not persuade staunch anti-capitalists of the author's alternative viewpoint. However, it certainly offers a robust challenge to anti-capitalist views and provides a series of well-defined and researched arguments in favour of a capitalist society." CITY A.M. The Wealth Elite "Rainer Zitelmann's study of the psychology of the super-rich is an ambitious project. Few could be better qualified for it than Dr Zitelmann - an historian, sociologist, journalist, businessman and investor. There has been no comparable study and it is a compelling read for all who need to understand the characteristics and motivations of rich entrepreneurs." Michael Maslinski, The Financial Times

Read more less

Book SynopsisBased on the author's many years of consulting experience with teams in the public and private sectors,Creating Effective Teams: A Guide for Members and Leadersdescribes why teams are important, how they function, and what makes them productive. Susan A. Wheelan covers in depth the four stages of a teamforming, storming, norming, and performingclearly illustrating the developmental nature of teams and describing what happens in each stage. Separate chapters are devoted to the responsibilities of team leaders and team members. Problems that occur frequently in groups are highlighted, followed by what-you-can-do sections that offer specific advice. Real-life examples and questionnaires are used throughout the book, giving readers the opportunity for self-evaluation.

Read more less

Book SynopsisTable of ContentsIntroduction Who This Book Is for, What It's About, and Why v 1 What Is An Effective Manager? 1 2 The Four Critical Behaviors 9 3 Teachable and Sustainable Tools 31 4 Get to Know Your People--One on Ones 43 5 Doing One on Ones with Remote and Hybrid Workers 85 6 How to Start Doing Manager Tools One on Ones 93 7 Talk About Performance--Feedback 101 8 Giving Feedback to Remote Directs 153 9 How to Start Delivering Feedback 163 10 Ask for More--Coaching 175 11 How to Coach Remote Directs 191 12 How to Start Coaching 195 13 Push Work Down--Delegation 197 14 Delegating to Remote Directs 219 15 How to Start Delegating 221 16 The Manager Tools Manager 225 Index 227

Read more less

Book SynopsisCovering the fundamentals of organizational behaviour, as well critically reflecting on the institutions and practices of business life, the seventh edition ofManaging and Organizationshas been updated to include:A new chapter onManaging Diversityand Inclusionwritten by Martyna Sliwa, Professor of Business Ethics and Organisation Studies at Durham University Business School.A new chapter onManaging Motivationwhat drives individuals and teams to excel.New and revamped case studies and examples from well-known organizations such as Nike, Tiffany, Nokia, Walmart and OpenAI.An increased focus on sustainability and ethics, demonstrating how organizations can thrive whilst protecting people and planet.This textbook is essential reading for anyone studying organizational behaviour at undergraduate or postgraduate level.Stewart Cleggis Professor at the University of Sydney, Australia and Emeritus

Read more less

Book Synopsis‘Required reading for anyone who has wondered how to create a culture that supports innovation, risk-taking, integrity and inclusion. I simply loved this book!’ ANGELA DUCKWORTH, bestselling author of Grit In her multi-million-copy bestseller Mindset Carol Dweck coined the terms ‘fixed’ and ‘growth’ mindset, transforming our view of individual success. In a fixed mindset, talent and intelligence are viewed as predetermined traits, while in a growth mindset, talent and intelligence can be nurtured, In Cultures of Growth, award-winning social psychologist Mary C. Murphy argues that mindset transcends individuals. Drawing on compelling examples from her work with Fortune 500 companies, startups and schools, she shows how we can all create a growth mindset culture. Murphy’s original decade-long research reveals that organisations and teams more g

Read more less

Book SynopsisWall Street Journal BestsellerIn this groundbreaking guide, a management expert outlines the transformative leadership skill of tomorrow—one that can make it possible to build truly diverse and inclusive teams which value employees’ need to belong while being themselves.  Humans have two basic desires: to stand out and to fit in. Companies respond by creating groups that tend to the extreme—where everyone fits in and no one stands out, or where everyone stands out and no one fits in. How do we find that happy medium where workers can demonstrate their individuality while also feeling they belong?The answer, according to Stefanie Johnson, is to Inclusify. In this essential handbook, she explains what it means to Inclusify and how it can be used to strengthen any business. Inclusifying—unlike “diversifying” or “including”— implies a continuous, sustained effort towards helping diverse teams feel engaged, empowered, accepted, and valued. It’s no use having diversity if everyone feels like an outsider, she contends.In her research, Johnson found common problems leaders exhibit which frustrate their attempts to create diverse and cohesive teams. Leaders that underestimated the importance of group coherence and dynamics often have employees who do not feel like they belong; leaders that ignore the benefits of listening to different perspectives leave some people feeling like they cannot be their authentic selves.By contrast, leaders who Inclusify can forge strong relationships with their teams, inspire greater productivity from all of their workers, and create a more positive environment for everyone. Having a true range of different voices is good for the bottom line—it allows for the development of the best, most innovative, and creative solutions that are essential to success. Inclusify reveals the unexpected ways that well-intentioned leaders undermine their teams, explains how to recognize the myths and misperceptions that drive these behaviors, and provides practical strategies to become an Inclusifyer. By learning why uniqueness and belonging are so imperative, leaders can better understand what makes their employees tick and find ways to encourage them to be themselves while ensuring they feel like they are fully part of the group. The result is a fully engaged team filled with diverse perspectives—the key to creating innovative and imaginative ideas that drive value.Trade Review“Many leaders are talking about building more diverse, inclusive workplaces, but few are making real progress. Stefanie K. Johnson is here to do something about that. In addition to her work as a leading researcher, Johnson has extensive experience consulting and advising; her book is full of rigorous evidence and practical ideas for making sure that people who stand out are able to fit in as well.” — Adam Grant, New York Times bestselling author of Originals and Give and Take and host of the chart-topping TED podcast WorkLife “Inclusify is a practical, action-oriented guide to being a better leader for all of your stakeholders. This book will be a game changer for creating more innovative, engaged, and productive teams. Through her academic research and interviews with top CEOs, Stefanie Johnson has compiled remarkable data and insights that have the power to change the world.” — Dr. Marshall Goldsmith, #1 executive coach in the world “In Inclusify, Stefanie K. Johnson takes the conversation beyond diversity, moving us closer to real inclusion and equality. Her positive spin on what we can achieve by working together will change the workplace.” — Billie Jean King, founder, Billie Jean King Leadership Initiative “Stefanie K. Johnson’s book provides a new lens through which to examine diversity and inclusion that is both practical and insightful. Inclusify provides so much intriguing data to feed your mind but also shares great stories that engage your heart.” — Verna Myers, VP of Inclusion Strategy, Netflix

Read more less

Book SynopsisAuthor and consultant Jennifer Garvey Berger has worked with all types of leaders—from top executives at Google to nonprofit directors who are trying to make a dent in social change. She hears a version of the same plea from every client in nearly every sector around the world: "I know that complexity and uncertainty are testing my instincts, but I don't know which to trust. Is there some way to know what to do when I can't know what's next?" Her newest work is an answer to this plea. Using her background in adult development, complexity theories, and leadership consultancy, Garvey Berger discerns five pernicious and pervasive "mind traps" to frame the book. These are: the desire for simple stories, our sense that we are right, our desire to get along with others in our group, our fixation with control, and our constant quest to protect and defend our egos. In addition to understanding why these natural impulses steer us wrong in a fast-moving world, leaders will get powerful questions and approaches that help them escape these patterns.Trade Review"The greatest journey a leader can take is into a world of self-awareness, mindfulness, and curiosity. Unlocking Leadership Mindtraps is a pioneering handbook that I believe will help a new generation of leaders navigate complexity and find fulfillment." -- Vas Narasimhan, Chief Executive Officer * Novartis *"In this book, Jennifer explains key skills: listening to learn, disagreeing to expand, resolution to deepen relationships. I wish that every leader, and every person, would read this in today's increasingly interconnected yet polarized world!" -- Diane Tang, Vice President * Google *"This book is deceptively brilliant. It offers a host of very accessible practices that will result in creating the agile, innovative, engaged organizational conversations and cultures that can thrive amid complexity." -- Bob Anderson, Founder and Chairman * The Leadership Circle *"I don't know how Garvey Berger has managed to capture so much wisdom in such a small compass, but I do know we are all the beneficiaries!" -- Robert Kegan * Harvard University *"Thought-provoking, insightful, and empowering. This book opens up academic research to a broader audience, encouraging us all to expand the limits of our thinking. Jennifer's work continues to inspire me." -- Jill Ader, Chairwoman * Egon Zehnder *

Read more less

Book SynopsisEmbrace the Human Side of Organisational Digital Transformation Digital Humans: Thriving in an Online World is an insightful, engaging and interdisciplinary discussion of how best to transform your organisation into a nimble, digital enterprise with human beings firmly established at the centre of it. The authors draw on complexity theory, anthropology, history, organisational transformation and behavioural science to demonstrate the characteristics that define successful digital organisations. You''ll discover the importance of focusing on human beings even as you make the shift to digital and learn to understand the importance of our new digital ecosystems. Illuminating case studies and examples of organisations that have successfully made the jump to digital are explored and the book presents new and effective ways to make strategic decisions about your company''s future based on our new physical-digital hybrid reality. A can''t-miss blueprint tTable of ContentsAcknowledgements ix About This Book xi Introduction xiii Part One Living in Our Online World 1 Our Brave New Digital World 3 Living in a Changing World 17 The Activated Organization 45 Part Two New Thinking for Digital Humans and Their Organizations 57 1 The Digital Spine 59 2 Build Together 75 3 The Organization of One 99 4 Add-app-ability 113 5 Theatres of Work 129 6 Build Beautiful Things 145 7 Playing Games 157 8 The Power of Small Things 171 9 Targets and the Mirror 187 10 Always Learning 199 11 Creating Meaningful Alternatives 215 12 Turn It On 227 Conclusion: Reflections on New Thinking for Our Brave New Digital World 245 Terms of Art 249 About the Authors 259 Index 261

Read more less

Book SynopsisThe instant international bestseller 'This charming book will save you more time than it takes to read.' Adam Grant'A must-read. This book will transform how you approach your workday.' Greg McKeown'Read this book!' Jake KnappHigh achievers most definitely approach their workday differently. This book gives access to the secrets and strategies they've found for making things work. From Wharton Professor Adam Grant's trick to get into flow when he starts work, Google's Executive Productivity Advisor, Laura Mae Martin, and her inbox shape-shifting, to Cal Newport's multiple kaban boards, this isn't your typical productivity book.You know the basics and have heard the swallow-the-frog platitudes. Time Wise goes deeper and unveils some of the more counterintuitive but effective methods that boost your productivity. Some of the high achievers featured, along with their personal strategies, include Adam Alter setting systems instead of goals, Rita McGrath who consults her own personal board of directors, Jake Knapp who focuses on the one important thing of the day and Oliver Burkeman's approach to beating the to-do list.This book will allow you to master the superpower of using your time wisely to achieve success in business, life and beyond.Trade ReviewIf you've ever wished you had enough hours in the day to study how to use yours better, Amantha Imber has done it for you. She has a knack for extracting useful insights from productive people and rigorous research, and her practical, charming book will save you more time than it takes to read.—Adam Grant, New York Times bestselling author of THINK AGAIN and host of the TED podcast WorkLifeTime Wise is a must-read for anyone who feels like there are not enough hours in the day. This book will transform how you approach your workday.—Greg McKeown, New York Times bestselling author of EFFORTLESS and ESSENTIALISMTime Wise is bursting with actionable ideas on how to use your time better. If you want to make the time you spend at work more productive, focused and fruitful, Time Wise is a must-read.—Nir Eyal, author of INDISTRACTABLELots of people talk about spending time wisely, but Amantha Imber is my favourite: more to the point, more real and a lot more fun. Read this book!—Jake Knapp, bestselling author of SPRINT and MAKE TIMETime is one of our most precious resources. I challenge you to read this book and NOT find practical and useful ways to use yours more wisely.—Daniel H. Pink, New York Times bestselling author of WHEN, DRIVE and TO SELL IS HUMAN

Read more less

Book SynopsisTrust. Loyalty. Friendship. These were once the building blocks of good business relationships. Today, it’s becoming increasingly difficult to know whom to trust. How do we protect ourselves and our business interests from the unethical behaviours of others? Why doesn’t intuition serve as the best guide for detecting unethical strategies? Concern about falling victim to the tactics of unethical strategies is widespread. The authors connect time-honoured ethical principles to real-world cases and offer the building blocks and counter-strategies you need to fight greed: Knowing the five strategies of greed, and learning how to recognize them. Learning how trust really works, and being able to develop the skill of trusting with discernment. Applying, and being able to communicate, concrete, ethical rules. Ethics and Hidden Greed will reassure readers that while unethical strategies may have increased in sophistication and grown harder to detect in recent years, there are still only five categories of these behaviours. The authors will demonstrate how to recognize the patterns employed by greedy players and provide tactics for combatting all of them.Trade ReviewI find the argument in this book highly interesting. It may apply to the general public or find use in academic environments. This text is a seminal work in understanding the evolution of commercial greed, casting sunshine on less-than-ethical behaviors by applying the Cambridge Platonist ethical approach. Finally, it shows why unethical strategies are ultimately value debasing. -- Professor Raul L. Katz, Columbia University, New York.The world continues to change, raising questions about ethics, which perhaps we do not even know to ask. This provocative book reminds us, especially those whose faith leads them to seek a just society, to constantly keep vigil in the emerging corporate and technological world. -- The Rev Richard Witt, Executive Director, Rural & Migrant Ministry. Former Chaplain at Vassar College. In 2022 Richard was named by the City and State of New York as one of its top 100 faith leaders.Most commercial enterprises sometimes deploy greedy and unethical tactics – knowingly or unknowingly. This text is seminal work in understanding the evolution of commercial greed, its sources, root causes, and even intergenerational sources. The authors focus on the often-unethical methods, tactics, and traps deployed by commercial enterprises to seize excess rent from unsuspecting buyers. The book casts sunshine on less-than-ethical behaviors by providing examples and a clear framework. This offers buyers insight and counter-tactics to avoid being cheated. This work helps to find the path between ethical and strategically sound tactics and those that are short-term, unethical. It shows why unethical strategies are ultimately value debasing. That is true increasingly as soulless technologies such as AI and powerful tech monopolies fall into the heavy gravitational pull of greed. As a result, ethical leadership is needed more than ever. -- Daniel E. Aks, President and CEO, Undertone, Inc. and before that, Chairman and CEO, Antenna International.Unethical and greedy behavior can be found in the market, and within companies. I have found that many companies are not aware of all material unethical behavior by employees, until it becomes a legal liability. This book shows how to spot unethical behaviors which have evolved to be less obvious, and so harder to detect. This is requisite knowledge for attorneys-- and particularly corporate counsel. Finally, the authors have shown how classic ethics are a tool which can go beyond legal guidelines, and result in fairer, more profitable and humane practices. A must-read. -- Bruce Cranner, Partner at Talley, Anthony, Hughes and Knight, Member of the Louisiana Bar, Board Member, Louisiana Association of Defense, Federation of Defense and Corporate Counsel, Hearing Officer for Louisiana Board of Dentistry. Former Board Member National Foundation for Judicial Excellence.The authors have surveyed the evolution of two important technologies: Artificial Intelligence and Virtual Reality, in sufficient depth to identify some of the potential ethical and criminal threats posed. The book applies traditional rules of ethics to form a weapon against (sometimes covert) unethical and criminal threats to corporate governance. -- Pritish Purohit, Group Head of Information Security at NinjaVan (Singapore).This book ties together practical advice with ethical and organizational psychology. The authors outline how forms of greed drive behavior, and how different titles within a company have very different motivations: some are there to grow revenues, others are there to defend the company from financial and ethical misbehavior. Well worth a look for any CFO or manager who wants to uphold ethical standards. -- Julio Zamora, Chief Financial Officer, North American Development Bank.Table of ContentsI. Introduction What to expect of this book II. Hidden Greed Chapter 1. Greed and Stealth Chapter 2. The Torn Fabric of Trust Chapter 3. Ethics and Entitlement III. Technology and Ethics Chapter 4. Artificial Intelligence(AI) and Ethics Chapter 5. Ethics for Virtual Worlds IV. Society and Greed Chapter 6. Intangibles, Piracy and Shapeshifters Chapter 7. Ethics, Humans and Lobsters Chapter 8. Generational Ethics Chapter 9. What Is Greed Having For Lunch? V. Ethical Strategy Chapter 10. Greed Fights Back! Chapter 11 Stupidity and Ethics VI. Ethical Leadership Chapter 12. Ethics in the Boardroom Chapter 13. Success through Ethics Chapter 14. Ethics and the Apocalypse Appendix Excerpt of Prof. More’s Enchiridion Ethicum

Read more less

Book SynopsisThis book is for people worrying about their sinking ship. Based on experience, it is a guide for navigating the blockers, buzzwords and bloody-mindedness that doom any analogue organisation trapped into thinking that while the internet has changed the world, it won't change their world. Companies that grew up on the web have changed our expectations of the services we rely on. We demand simplicity, speed and low cost. Organizations founded before the Internet aren't keeping up - despite spending millions on IT, marketing and 'innovation'. This revised, expanded second edition of Digital Transformation at Scale is a guide to building a digital institution. It explains how a growing band of reformers in businesses and governments around the world have helped their organizations pivot to this new way of working, and what lessons others can learn from their experience. It is based on the authors' experience designing and helping to deliver the UK's Government Digital Service (GDS). The GDS was a new institution made responsible for the digital transformation of government, designing public services for the Internet era. It snipped £4 billion off the government's technology bill, opened up public sector contracts to thousands of new suppliers, and delivered online services so good that citizens chose to use them over the offline alternatives, without a big marketing campaign. Other countries and companies noticed, with the GDS model now being copied around the world.Trade Review"Now more than ever we need to take the chance to shape the digital world as it shapes us. All governments and large organisations must take part. The story in this powerful book is essential reading." — Martha Lane Fox, Baroness Lane-Fox of Soho; "Business transformation is hard. Government transformation is harder. But both must make the transition to the digital age if they are to thrive. Digital Transformation at Scale is written by those who know how it’s done, because they’ve led that transformation. This is THE invaluable guide to bringing legacy institutions into the 21st century." — Tim O’Reilly, Founder and CEO, O’Reilly Media; "The transformation the authors led in the UK sparked change in governments around the world, including the Obama White House. Their approach broke open decades of dysfunction and waste and made the public believe in government. And that belief is foundational to our democracy." — Jen Pahlka, Executive Director of Code for America; "The Government Digital Service was one of the great unsung triumphs of the last parliament. This book is indispensable for any leader looking to emulate that success." — David Cameron, Prime Minister of the United Kingdom (2010–16); "An important and timely book. Dealing with government online should be as easy as ordering from Amazon. The UK model – acting like a start-up rather than a traditional government agency – is one from which all big organisations should learn." — Malcolm Turnbull, Prime Minister of Australia (2015–18)

Read more less

Book SynopsisTeam Smile provides practical insights and concrete steps you can take to actively contribute to fostering a positive mindset, effective communication, strong connections, engagement, and a positive work atmosphere in your team and organisation.

Read more less

Book SynopsisCharles Handy is now a writer and broadcaster, following careers as an economist, Professor at the London Business School and a consultant to a wide variety of organizations. He is widely regarded as the top 'businessguru' in the UK. UNDERSTANDING ORGANIZATIONS was originally published in 1976. He lives in Norfolk and London (Putney).Table of ContentsPart 1 The concepts: about this book; on the motivation to work; on roles and interactions; on leadership; on power and influence; on the workings of groups; on the cultures of organizations. Part 2 The concepts in application: introduction to part 2; on the people of organizations and their development; on the work of the organization - and its design; on politics and change; on being a manager; on the future of organizations. Part 3 A guide to further study: introduction to part 3; chapter 1; chapter 2; chapter 3; chapter 4; chapter 5; chapter 6; chapter 7; chapter 8; chapter 9; chapter 10; chapter 11; chapter 12.

Read more less

Book Synopsis***NEW YORK TIMES BESTSELLER***Feel like you''re always drowning in email? How much more would you achieve without them - and how much happier would you be? ''A World Without Email crystallizes what so many of us feel intuitively but haven''t been able to explain: the way we''re working isn''t working.'' Drew Houston, co-founder and CEO of Dropbox ________________ Emails are an integral part of work today. But the ''kind regards'', forwards and attachments we check every 5.4 minutes are making us unproductive, stressed and costing businesses millions in untapped potential. Bestselling author of Deep Work and Digital Minimalism, Cal Newport, is here to offer a radical new vision - a world without email. Drawing on sociology, behavioural economics and fascinating case studies of thriving email-free companies, Newport explains how this modern tool doesn''t work for our ancient brains and provides solutions you can implement today to transform your workday into one without constant, distracting pings. Revolutionary and practical, A World Without Email will liberate you to do your most profound, fulfilling and creative work - and be happier too. ________________ ''If you are currently drowning in endless email and not sure where to start: read this book'' Emma Gannon, author of The Multi-Hyphen Method ''Read this superb book. It might just change your life; it''s changing mine'' Tim Harford, author of How To Make The World Add Up ''This is a bold, visionary, almost prophetic book that challenges the status quo'' Greg McKeown, author of EssentialismTrade ReviewCal Newport has proved himself as the most essential writer around, yet again making a compelling case for us to renegotiate our relationship with technology -- Bruce Daisley, author of Sunday Times #1 Bestseller The Joy of WorkLife is full of interruptions, but when a Cal Newport book appears, I drop everything and read. Newport is making an outrageous claim here: not just that email is annoying and overwhelming, but that we can and we will do much, much better. But with evidence and examples from the cutting edge of programming to the factory floors of a century ago, he makes a compelling argument. Read this superb book. It might just change your life; it's changing mine -- Tim Harford, author of 'How To Make The World Add Up'This is the book I didn't know I desperately needed. If you are currently drowning in endless email and not sure where to start: read this book -- Emma Gannon, author of Sunday Times bestseller The Multi-Hyphen Method and host of award-winning podcast Ctrl Alt DeleteA World Without Email crystallizes what so many of us feel intuitively but haven't been able to explain: the way we're working isn't working. Cal Newport charts a path back to sanity, offering a variety of road-tested practices to help us escape the tyranny of our inboxes and achieve a calmer, more intentional, and more productive working life -- Drew Houston, co-founder and CEO of DropboxThe future of work demands new tools of collaboration. Cal Newport is on a quest to uncover better ways for knowledge workers to collaborate. Out of this will come the new work space -- Kevin Kelly, Senior Maverick for WiredThis new work from Cal Newport goes beyond hacking at the branches of the email problem and strikes right at the root of it. This is a bold, visionary, almost prophetic book that challenges the status quo. If you want to peer into what the future of work could look like, read this book now -- Greg McKeown, New York Times bestselling author of Essentialism: The Disciplined Pursuit of LessThis book is a call to action. Newport suggests that now is the time to reimagine work with the specific goal of optimizing our brain's ability to sustainably add value. Don't let your teams and organizations lose out any further - read this book to help you get started -- Leslie Perlow, author of Sleeping with Your Smartphone and Professor of Leadership at Harvard Business SchoolCal Newport is an essential worker in today's hyperactive workplace, and his commitment to waking the digital sleepwalker should be applauded -- Damian Bradfield, co-founder of WeTransfer and author of The Trust ManifestoNewport has defined the scale of a problem too few of us knew existed -- Pilita Clark * Financial Times *A World Without Email delves into the history of communications and management, arguing that knowledge work processes need a radical rethink, just as production lines transformed manufacturing in the late 19th and early 20th centuries. Practical and fascinating. -- Tim Harford * Financial Times, Best Books of 2021 *A book forthose who feel racked with guilt and anxiety about their overflowing email inboxes, Cal Newport explains why this modern way of working needs a radical rethink. Practical and interesting, Newport examines how we can change this and find focus in 'the age of overload'. * The Times, 12 Best Business Books of 2021 *

Read more less

Book SynopsisTable of ContentsForeword xiii Acknowledgments xv Introduction xix Chapter 1 Exposed at Scale 1 Leadership at Scale 2 The Development Gap 4 The Spiritual Journey of Leadership 9 Chapter 2 Profiles in Leadership 13 Optimal Leadership Circle Profile 15 Conditions for Scale 21 Bridging the Development Gap 28 Chapter 3 Getting a Street View on Leadership 31 Sample Demographics 33 How Different Are These Groups? 33 So What? 37 Chapter 4 High-Creative Leadership Strengths 39 Strengths of High-Creative Leaders 40 Top 10 Skills for High-Creative Leaders 41 Biggest Strength Gaps 43 What Surprised Us? 44 Contribution of Women Leaders 45 Scaling Leadership 49 Chapter 5 The Strengths of High-Reactive Leaders 53 Top 10 Strengths of High-Reactive Leaders 54 Non-Differentiating Strengths 55 Redefining Leadership 60 Chapter 6 Leader Liabilities 65 How We Interrupt Our Effectiveness 65 Top 10 Liabilities of High-Reactive Leaders 66 Case Example: President Edwardo 69 Leadership Ratio 71 What Is Your Return on Leadership? 73 Relationship-Task Balance 73 Chapter 7 The Canceling Effect 79 The Canceling Effect 80 Does Your Leadership Scale? The Impact of Non- Differentiating Strengths 83 Seven Multiples, Seven Canceling Effects 84 Systemic Canceling Effects 87 Are You Amplifying Your Multiple or Your Canceling Effect? 89 A Matter of Development (The Peter Principle Revisited) 91 Chapter 8 How Leaders Scale Leadership 95 Case in Pont: Jeff Hilzinger 95 Scaling Leadership Beyond Yourself 96 Jeff Hilzinger: A Transformational Leader 111 Chapter 9 Full-Spectrum Leadership 115 The Middle Groups 116 A Pathway of Development 117 A Deeper Dive into the Data 118 So What? Key Conclusions 124 Where Are You? 127 It’s Time for an Upgrade 129 Chapter 10 Reactive Leadership 131 Canceled Gifts and Competing Liabilities 134 Heart-Centered Leaders 135 Will-Centered Leaders 140 Head-Centered Leadership 144 The Universal Model Maps Core Patterns 149 Chapter 11 Transforming Reactive into Creative Leadership 153 Shift from Reactive to Creative in Three Movements 155 Three Movements, One Symphony 161 Complementary Competencies 163 Developing Conscious Leadership 166 Chapter 12 Practices That Transform Leadership 169 How to Change 171 Establish Generative Tension 173 Tell the Truth About What We Want 173 Discerning Purpose 174 Distill Vision 175 Outcomes and Behavior 176 Telling the Truth About Current Reality 178 Be Intentional 182 Stop, Challenge, Choose 182 Practice 184 Intuition 184 Reflection 185 Feedback 187 Truth Telling 188 Lead the Change 189 Chapter 13 Integral Leadership Informed by Grace 193 Appendix A Leadership Circle Profile Summary Dimensions 201 Appendix B Leadership Effectiveness and Business Performance 207 Appendix C Research Methodology 211 Description of LQ Indicator and the Selection of Specific Samples Based on LQ 211 Description of Qualitative Analysis of Comment Feedback 213 Appendix D Definitions of Thematic Strengths and Liabilities 215 Appendix E Theorists Integrated into the Leadership Circle Universal Model of Leadership 221 About the Authors 226 Notes 228 References 235 Index 243

Read more less

Book Synopsis

Read more less

Book SynopsisAs a Chinese proverb says 'The fish rots from the head' and so it is with businesses and other organisations - the buck starts and stops in the boardroom. This third edition of Bob Garratt'sbestselling book that highlights the importance of effectivecorporate governance has been extensively updated following the corporate scandals of the early 2000s - Enron, WorldCom, Tyco - and the abysmal boardroom standards that the recent credit crunch and ensuing global financial crisis brought to light. This new edition builds on the Learning Board model developed by the author and now widely used internationally by corporations and public sector organisations such as the NHS. The result is a thought-provoking and highly practical book that will be invaluable to all those with responsibility for corporate governance - and also those who subject them to scrutiny. What Sir Adrian Cadbury, whose committee's groundbreaking report on corporate governance was published nearly twenty years ago, said about the first edition remains as true today as ever:'No director can afford to ignore this book'.Trade Review"* 'An important contribution to the corporate governance debate and clear and intelligent advice on how to improve the performance of a board' - Tim Melville-Ross, former head of the Institute of Directors"

Read more less

Book SynopsisIn One Mission, former Navy SEAL Chris Fussell draws on his extensive experience of high-pressure team work to show how organizations can apply lessons from the field to successfully transform their way of doing business – becoming flatter, quicker, and much more collaborative across departments and divisions. 'Chris Fussell is one of the most dynamic thinkers of our day. His ideas and his perspectives have challenged many of my own assumptions and pushed me to think bigger. I’m smarter because of Chris Fussell. Read this book!'Simon Sinek, bestselling author of Start With WhyWhilst sharing his own military experience, Fussell explores examples of transition in companies ranging from industry titans like Intuit and Under Armour to small businesses, which have all adopted the ‘Team of Teams’ model in order to unite everyone around single compelling mission. The result is a ‘shared consciousness’ that drives consistently better results with less friction and inter-group rivalry.One Mission is a practical handbook for any leader looking to evolve their workforce into a highly mobile and effective unit and inspire their teams to look beyond their narrow field of vision to understand – and effectively contribute to – the organization’s one true mission.The steps of transition include:· Achieving strategic alignment: communicating organizational priorities down the chain of command.· Determining operating rhythm: organizing regular company catch up and feedback sessions.· Setting up communication and decision-making processes: developing a hybrid decision-making structure to empower and inspire every person on the team.· Shifting leadership behaviour: ensuring successful transition with radical humility by starting with the leader and continuing down the chain of command.Trade ReviewChris Fussell is one of the most dynamic thinkers of our day. His ideas and his perspectives have challenged many of my own assumptions and pushed me to think bigger. I’m smarter because of Chris Fussell. Read this book! -- Simon SinekTeam of Teams is erudite, elegant and insightful. An unexpected and surprising wealth of information and wonder, it provides a blueprint for how to cope with increasing complexity in the world. A must-read for anyone who cares about the future – and that means all of us -- Daniel LevitinThis is a bold argument that leaders can help teams become greater than the sum of their parts -- Charles Duhigg‘In addition to being a fascinating and colorful read, this book is an indispensable guide to organizational change’ -- Walter IsaacsonTable of ContentsSection - i: Foreward by General Stanley McChrystal Introduction - ii: Introduction Chapter - 1: One Mission Chapter - 2: The Hybrid Model Chapter - 3: An Aligning Narrative Section - iii: Case Study: Intuit Chapter - 4: Interconnection Section - iv: Case Study: Oklahoma Office of Management and Enterprise Services (OMES) Chapter - 5: Operation Rhythm Section - v: Case Study: Under Armour Chapter - 6: Decision Space Section - vi: Case Study: Medstar Chapter - 7: Liasions Section - vii: Case Study: Eastdil Secured Section - viii: Conclusion Section - ix: Appendix: Chief of Staff Acknowledgements - x: Acknowledgements Section - xi: Notes Index - xii: Index

Read more less

Book SynopsisHoneybees make decisions collectively - and democratically. This book reveals that these incredible insects have much to teach us when it comes to collective wisdom and effective decision making. It presents an account of scientific discovery. It investigates how evolution has honed the decision-making methods of honeybees over millions of years.Trade ReviewOne of Financial Times (FT.com)'s Books of the Year in Nonfiction Round-Up in the Science & Environment list for 2010 "Dr. Seeley is an engaging guide. His enthusiasm and admiration for honeybees is infectious. His accumulated research seems truly masterly, doing for bees what E.O. Wilson did for ants."--Katherine Bouton, New York Times "Although the details are complicated, Seeley's explanations are remarkably clear. The text is abundantly illustrated with figures that are cleverly simplified in comparison to how they might appear in scientific journals. For readers who may be less passionate about the particulars of honeybee life, Seeley also reveals parallels between the way swarms make decisions and how the human brain sorts through conflicting neuron signals to reach decisions. He also provides a few pointers on how rules of honeybee democracy may be applied to decision-making in human groups, with minimal dependence on a leader, vigorous competition among a diversity of viewpoints, and a method for determining a majority-based resolution."--May Berenbaum, Times Literary Supplement "Seeley's work--extended over years and summarized clearly and engagingly here--is a model of biological research that builds bridges to the social sciences, and to the practical arts of institutional design for humans."--Adrian Vermeule, New Republic's The Book "[S]plendid."--John Whitfield, Nature "[E]ngaging and fascinating... Seeley writes with infectious enthusiasm... Honeybee Democracy offers wonderful testament to his career of careful investigation of a remarkable natural phenomenon. The breadth and depth of the studies reported in it should inspire all students of animal behavior."--Science "To illustrate bee decision making, Seeley details how swarms choose a new home. Seeley presents his material with charm, and the bees' system of house-hunting becomes surprising and awe-inspiring."--Science News "In Honeybee Democracy, Seeley carefully narrates his many seasons of experiments using plywood next boxes that could be moved and modified at will. He discovered what bees like in a home, how scouts measure the dark interiors of these boxes and most of all, how the swarm 'votes' to decide which nest to occupy... Honeybee Democracy is a brilliant display of science at work, with each experiment explained and illustrated."--New Scientist "[I]t is a book well worth studying. Within its pages we find out about an important aspect of the life of the honeybee (with some practical implications for beekeepers), how researchers work both in the field and in the laboratory, the objective way in which the experiments are carried out but, most of all, how in the seeking of a new home bees provide us with a model of true democratic behaviour which any group could use to its advantage. Indeed, the last chapter alone, 'Swarm Starts' would make an excellent minibook for anyone who is involved in decision making no matter what position they hold."--Beekeepers Quarterly "Rather than presenting a dry review of his findings, Seeley intertwines them with his thought processes, anecdotes and generous appraisals of students and fellow scientists. His skill in writing a book with so much science in such simple language is admirable. Even a non-beekeeper can understand what he is trying to convey. The photographs are beautiful and the illustrations elegant."--Zachary Huang, Times Higher Education "The year's most enchanting science book."--Financial Times (FT Critics Pick 2010) "Honeybee Democracy, by Thomas D. Seeley, will teach you everything you ever wanted to know about one of the world's most beneficial insects... Seeley, a biologist and beekeeper, presents his excellent understanding of what makes the bees' society work for the survival of the species."--Washington Post "His argument is seductive... [R]eading Honeybee Democracy is a delightful way to spend an evening."--National Post "[O]ne cannot help but be inspired by the beauty of Seeley's hypothesis-driven experimental work. The book is beautifully presented with illustrations, photographs, charts and anecdotes, and succeeds in making the whole field of investigation accessible to the non-specialist... [O]ne is swept away by Thomas Seeley's enthusiasm for a subject that is clearly his passion."--Philippine Rudolf, British Politics and Policy "Seeley shares his 35-plus years of experience working with bees. He presents a very interesting treatise about his research (as well as that of other scientists) on these eusocial insects and their fast and accurate group decision making when choosing the colony's new dwelling place. This very well-written book is also beautifully illustrated, highly informative, and educational."--Choice "[T]his work makes an important contribution to a growing body of literature in disciplines removed from political science or sociology (such as biology in this case). It is felt that this may help us to understand what this enigmatic term or concept 'democracy' might actually be. To finish, this book comes highly recommended to any interested in learning about a new non-human democratic typology."--Jean-Paul Gagnon, Journal of Democratic Theory "Princeton University Press is to be congratulated in producing a book that is great value for the money and beautifully produced. The author is to be congratulated in writing a book that in its content and voice will reach and satisfy both scientists and nonscientists, both bee people and those not yet bitten (or stung). Honeybee Democracy is both easy and enjoyable to read."--Francis L. W. Ratnieks, Animal Behaviour "Seeley writes in an engaging and entertaining style. He also manages to explain complicated facts in easily understandable prose without compromising on the scientific information, and his comparisons with human behaviour and democratic practices are telling... The author aimed to bolster, 'an appreciation of these little creatures'. Mission accomplished. It's hard to not be fascinated by the, 'little six-legged beauties.'"--Uli Ernst, Lab Times "[Honeybee Democracy is] an exceptional combination of memoir, entomology, and political philosophy."--Carl Zimmer, DiscoverMagazine.com's The Loom blog "Reading Tom Seeley's book will give you an understanding of bees which will help your beekeeping... Like all the author's books and papers, this one is worth a place in your bee library."--Adrian Waring, Bee CraftTable of ContentsPrologue 1 Chapter 1: Introdu ction 3 Chapter 2: Life in a Honeybee Colony 20 Chapter 3: Dream Home for Honeybees 43 Chapter 4: Scout Bees' Debate 73 Chapter 5: A greement on Best Site 99 Chapter 6: Buildi ng a Consensus 118 Chapter 7: Initiating the Move to New Home 146 Chapter 8: Steering the Flying Swarm 175 Chapter 9: Swarm as Cognitive Entity 198 Chapter 10: Swarm Smarts 218 EPILOGUE 233 Notes 237 Acknowledgments 261 Illustration Credits 265 Index 271

Read more less

Book SynopsisThe 12th edition of International Management: Culture, Strategy, and Behavior takes a user-friendly, well-balanced approach in covering all the critical dimensions and the interdependencies between them. This edition covers environment and OB/HRM over three chapters each, along with Culture and Strategy getting their own four chapters. The text also emphasizes a balance of research and application. The 12th edition has been updated to reflect how the COVID-19 pandemic has challenged the fundamental assumptions about how international business is conducted. The authors also incorporated coverage of emerging markets that are facing a high level of stress and how the development of new technology, such as artificial intelligence and robotics, will result in fundamental changes to the global job market. This edition also marks the addition of a new author, Ajai Gaur, a Professor of Strategy and International Business at Rutgers University. Ajai brinTable of ContentsPART ONE: ENVIRONMENTAL FOUNDATION Chapter 1: Globalization and International Linkages Chapter 2: The Political, Legal, and Technological Environment Chapter 3: Ethics, Social Responsibility, and Sustainability Brief Integrative Case 1.1.: Advertising or Free Speech? The Case of Nike and Human Rights Brief Integrative Case 1.2: TOMS Put Its Right Foot Forward In-Depth Integrative Case 1.1: Student Advocacy and “Sweatshop” Labor: The Case of Russell Athletic In-Depth Integrative Case 1.2: The Ethics of Global Drug Pricing PART TWO: THE ROLE OF CULTURE Chapter 4: The Meanings and Dimensions of Culture Chapter 5: Managing Across Cultures Chapter 6: Organizational Cultures and Diversity Chapter 7: Cross-Cultural Communication and Negotiation Brief Integrative Case 2.1: Coca-Cola in India Brief Integrative Case 2.2: Danone’s Wrangle with Wahaha In-Depth Integrative Case 2.1: Disney in Asia In-Depth Integrative Case 2.2: Walmart’s Global Strategies PART THREE: INTERNATIONAL STRATEGIC MANAGEMENT Chapter 8: Strategy Formulation and Implementation Chapter 9: Entry Strategies and Organizational Structures Chapter 10: Managing Political Risk, Government Relations, and Alliances Chapter 11: Management Decision and Control Brief Integrative Case 3.1: Google in China: Protecting Property and Rights In-Depth Integrative Case 3.1: How Starbucks Convince Indians to Embrace Coffee PART FOUR: ORGANZIATIONAL BEHAVIOR AND HUMAN RESOURCE MANAGEMENT Chapter 12: Motivation across Cultures Chapter 13: Leadership across Cultures Chapter 14: Human Resource Selection and Development across Cultures Brief Integrative Case 4.1: IKEA’s Global Renovations In-Depth Integrative Case 4.1: How Didi Fought Uber in China and Won: Next, Taking on the World In-Depth Integrative Case 4.2: Chiquita’s Global Turnaround SKILL BUILDING AND EXPERIENTIAL EXERCISES Glossary Indexes

Read more less

Book SynopsisJake Knapp (Author) Jake Knapp is cofounder and general partner at Character Capital and a New York Times bestselling author. Previously, he helped build Gmail and Microsoft Encarta, cofounded Google Meet, and was a partner at Google Ventures. He lives on Orcas Island in Washington state.John Zeratsky (Author) John Zeratsky is cofounder and general partner at Character Capital and a New York Times bestselling author. Previously, JZ was a design leader for YouTube, Google Ads, and FeedBurner, a startup which was acquired by Google in 2007, and was a partner at Google Ventures. He lives in Milwaukee, Wisconsin. Together, Jake and JZ are the authors of Sprint, Make Time and Click, and the creators of the Foundation Sprint and the Design Sprint. They have helped more than 300 teams design new products and bring them to market, including those at Google, Microsoft, YouTube, Slack, Uber, and One Medical Group. Their methods for innovation and rapid collaboration have been adopted by Airbnb, Amazon, LEGO, MIT, Mercedes-Benz, Harvard Business School, the University of Oxford, and many other organizations.Trade ReviewAs someone obsessed with time and how to spend it wisely, I loved this fun and useful book. Not your normal productivity fare. * Ev Williams, founder of Medium and Twitter *Make Time is a charming manifesto - as well as an intrepid do-it-yourself guide to building smart habits that stick. If you want to achieve more (without going nuts), read this book. * Charles Duhigg, bestselling author of The Power of Habit and Smarter Faster Better *Too often, we get bogged down in the demands of each day and struggle to find time for what really matters. In this powerful book, Jake Knapp and John Zeratsky explain how small changes in the design of our days can give us more time for the people and activities that energize and fulfil us. Make Time is essential reading for anyone who wants to create a happier, more successful life. * Gretchen Rubin, bestselling author of The Happiness Project andThe Four Tendencies *I defy you to read this book and not come away with ideas that make you happier and/or more effective in accomplishing what you want in life. It's smart, entertaining and packed with field-tested insights. * Dan Heath, bestselling co-author of The Power of Moments and Switch *Time is the single biggest ingredient for creative work. Time to focus, time to experiment, time to master creative skills. Make Time provides ways for each of us to find new reserves of that precious commodity. It is an excellent guidebook for taking control of the design of your life. * Tim Brown, CEO of IDEO and author of Change by Design *Make Time is practical and engaging, offering tips on everything from designing your day to the benefits of cutting out cable news and eschewing plane Wi-Fi in favour of time away from work.' * Harvard Business Review *A unique and engaging read about a proven habit framework [that] readers can apply to each day. * Insider, Best Books to Form New Habits *

Read more less

Book SynopsisThe decades of experience-based wisdom that Graupp, Steward and Parsons share will set you on a new path to a more joyful organization and the tangible results it will produce.Rich Sheridan, CEO, Menlo Innovations; author of Joy, Inc. and Chief Joy OfficerA fine book by skilled practitioners that integrates Kata and TWI, with Strategy Deployment in pursuit of an integrated management system. Well done, Skip, Brad and Patrick.Pascal Dennis, president, Lean Pathways Inc.; author of Lean Production Simplified, Andy & Me, Andy & Me and the Hospital, Getting the Right Things Done, and The RemedyIn this practical and engaging book, Patrick Graupp, Skip Steward, and Brad Parsons give a concise and extremely clear explanation of what systems thinking looks like in a healthcare setting. And they do so in a way that translates easily to any type of organization. Highly recommended!Alan Robinson, co-author of IdeasTrade Review"We have a poster at our company that reads ‘The systems you have in place are perfectly organized to produce the behaviors you are currently experiencing.’ If you are seeking new behaviors and better results, new systems are the only way to get there. Creating an Effective Management System is just the book to get you started. The decades of experience-based wisdom that Graupp, Steward and Parsons share will set you on a new path to a more joyful organization and the tangible results it will produce." Rich Sheridan, CEO, Menlo Innovations; author of Joy, Inc. and Chief Joy Officer "A fine book by skilled practitioners that integrates Kata and TWI, with Strategy Deployment in pursuit of an integrated management system. Well done, Skip, Brad and Patrick." Pascal Dennis, president, Lean Pathways Inc.; author of Lean Production Simplified, Andy & Me, Andy & Me and the Hospital, Getting the Right Things Done, and The Remedy "Systems thinking is, and always has been, a rare commodity in management. It is what separates the ultra-high-performers from the rest. In this practical and engaging book, Patrick Graupp, Skip Steward, and Brad Parsons give a concise and extremely clear explanation of what systems thinking looks like in a healthcare setting. And they do so in a way that translates easily to any type of organization. Highly recommended!" Alan Robinson, co-author of Ideas Are Free and The Idea-Driven Organization "Patrick Graupp, writing with co-authors has produced an excellent series of books on TWI. This book is no exception. Although generally relevant, the first part of the book is written around hospitals. As such it is a very good introduction to Lean in hospitals, superior to all hospital-focused texts that I know of in the area. It makes use of a combination of a gear-train analogy of Lean systems together with the TWI ‘three-legged stool’ and policy deployment to give concise and practical guidance to hospital administrators, doctors and nurses." John Bicheno, Professor of Lean Enterprise, University of Buckingham "Patrick Graupp, Skip Steward and Brad Parsons put into context the synergistic relationship between the Toyota Kata patterns that drive continuous improvement, and TWI skills that are essential along the way. The practical nature of the content makes this book a must for any leader working in any organization in any service or industry. Patrick is perhaps the best qualified person in the world in combining the theory of the TWI methods with practical application. Skip has been the driver of merging the skills and the Toyota Kata patterns supported along the way by Brad Parsons. Could the combination of Pat, Skip and Brad be any better for all our benefit?" Oscar Roche, Director, TWI Institute Australia and New Zealand "Where most books only discuss the successful end state, Patrick, Skip, and Brad describe a system that emerges organically as the various pieces began interacting with one another. In doing so they give us a rare insight into how systems that work actually develop - not as something deliberately engineered and then implemented, but through shepherding the process of learning." Mark Rosenthal, blogger, theleanthinker.com; Principal, Novayama LLC "If you are striving to provide an amazing patient experience, eliminate preventable harm, or improve health care outcomes, you must eventually examine your Management System. Your Management System must be capable of improving the work and sustaining those improvements. Graupp, Steward, and Parsons have captured the essence of how improvement in healthcare can be both achieved and sustained. The authors will challenge you to reflect on your own Management System as you strive towards excellence." Charles V. Hagood, DSc, President, Transformational Advisory Services, Press Ganey Associates, Inc "Creating an Effective Management System: Integrating Policy Deployment, TWI, and Kata is insightful – It challenges us to develop management systems where components need to work well together while building strong human relationships. Like the fact the authors explore in greater detail how well PD, TWI and Kata interact with each other. From personal experience, every management system must have these three basic components in order to be effective." Frank Gorena, Director of Operational Excellence, Interiors, Collins Aerospace "In their wonderful new book, Graupp, Steward, and Parsons have put people where they belong: front and center. It’s the perfect antidote to the mass of tools-focused continuous improvement advice." Dan Markovitz, Markovitz Consulting, author of A Factory of One "The authors brilliantly illustrate, through numerous examples, how the strength of a management system resides in the understanding of how its key elements work together. Then, how organizations connect the dots and play the game becomes key to sustainable performance improvement." Sylvain Landry, Professor and Associate Director, Healthcare Management Hub, HEC Montréal. "When Kata was first introduced ten years ago it was very apparent that the power of the combination of the practice and skills of TWI and Kata could be a game changer. Graupp, Steward, and Parsons explain their groundbreaking work and story of accomplishing this in the arena of lean management." Jim Huntzinger, President and Founder, Lean Frontiers, Inc. "We have a poster at our company that reads ‘The systems you have in place are perfectly organized to produce the behaviors you are currently experiencing.’ If you are seeking new behaviors and better results, new systems are the only way to get there. Creating an Effective Management System is just the book to get you started. The decades of experience-based wisdom that Graupp, Steward and Parsons share will set you on a new path to a more joyful organization and the tangible results it will produce." Rich Sheridan, CEO, Menlo Innovations; author of Joy, Inc. and Chief Joy Officer "A fine book by skilled practitioners that integrates Kata and TWI, with Strategy Deployment in pursuit of an integrated management system. Well done, Skip, Brad and Patrick." Pascal Dennis, president, Lean Pathways Inc.; author of Lean Production Simplified, Andy & Me, Andy & Me and the Hospital, Getting the Right Things Done, and The Remedy "Systems thinking is, and always has been, a rare commodity in management. It is what separates the ultra-high-performers from the rest. In this practical and engaging book, Patrick Graupp, Skip Steward, and Brad Parsons give a concise and extremely clear explanation of what systems thinking looks like in a healthcare setting. And they do so in a way that translates easily to any type of organization. Highly recommended!" Alan Robinson, co-author of Ideas Are Free and The Idea-Driven Organization "Patrick Graupp, writing with co-authors has produced an excellent series of books on TWI. This book is no exception. Although generally relevant, the first part of the book is written around hospitals. As such it is a very good introduction to Lean in hospitals, superior to all hospital-focused texts that I know of in the area. It makes use of a combination of a gear-train analogy of Lean systems together with the TWI ‘three-legged stool’ and policy deployment to give concise and practical guidance to hospital administrators, doctors and nurses." John Bicheno, Professor of Lean Enterprise, University of Buckingham "Patrick Graupp, Skip Steward and Brad Parsons put into context the synergistic relationship between the Toyota Kata patterns that drive continuous improvement, and TWI skills that are essential along the way. The practical nature of the content makes this book a must for any leader working in any organization in any service or industry. Patrick is perhaps the best qualified person in the world in combining the theory of the TWI methods with practical application. Skip has been the driver of merging the skills and the Toyota Kata patterns supported along the way by Brad Parsons. Could the combination of Pat, Skip and Brad be any better for all our benefit?" Oscar Roche, Director, TWI Institute Australia and New Zealand "Where most books only discuss the successful end state, Patrick, Skip, and Brad describe a system that emerges organically as the various pieces began interacting with one another. In doing so they give us a rare insight into how systems that work actually develop - not as something deliberately engineered and then implemented, but through shepherding the process of learning." Mark Rosenthal, blogger, theleanthinker.com; Principal, Novayama LLC "If you are striving to provide an amazing patient experience, eliminate preventable harm, or improve health care outcomes, you must eventually examine your Management System. Your Management System must be capable of improving the work and sustaining those improvements. Graupp, Steward, and Parsons have captured the essence of how improvement in healthcare can be both achieved and sustained. The authors will challenge you to reflect on your own Management System as you strive towards excellence." Charles V. Hagood, DSc, President, Transformational Advisory Services, Press Ganey Associates, Inc "Creating an Effective Management System: Integrating Policy Deployment, TWI, and Kata is insightful – It challenges us to develop management systems where components need to work well together while building strong human relationships. Like the fact the authors explore in greater detail how well PD, TWI and Kata interact with each other. From personal experience, every management system must have these three basic components in order to be effective." Frank Gorena, Director of Operational Excellence, Interiors, Collins Aerospace "In their wonderful new book, Graupp, Steward, and Parsons have put people where they belong: front and center. It’s the perfect antidote to the mass of tools-focused continuous improvement advice." Dan Markovitz, Markovitz Consulting, author of A Factory of One "The authors brilliantly illustrate, through numerous examples, how the strength of a management system resides in the understanding of how its key elements work together. Then, how organizations connect the dots and play the game becomes key to sustainable performance improvement." Sylvain Landry, Professor and Associate Director, Healthcare Management Hub, HEC Montréal. "When Kata was first introduced ten years ago it was very apparent that the power of the combination of the practice and skills of TWI and Kata could be a game changer. Graupp, Steward, and Parsons explain their groundbreaking work and story of accomplishing this in the arena of lean management." Jim Huntzinger, President and Founder, Lean Frontiers, Inc. Table of ContentsAbout the Authors. Introduction. Part One: Defining Organizational Purpose. Chapter 1 – How Systems Function Smoothly. Chapter 2 – How to Align the System Components. Part Two: Leading People. Chapter 3 – How We Treat People. Chapter 4 – How We Manage Ourselves. Part Three: Executing Process. Chapter 5 – How We See the Work. Chapter 6 – How We Do the Work. Part Four: Commanding Results. Chapter 7 – Staying on Track. Appendix 1. Appendix 2. Appendix 3.

Read more less

Book SynopsisThe rise of digital media and the public''s demand for transparency has elevated the importance of communication for every business. To have a voice or seat at the table and maximize their full value, a strategic communicator must be able to speak the language and understand business goals, issues, and trends. The challenge is that many communicators don''t hold an MBA and didn''t study business in college.  Business Essentials for Strategic Communicators provides communication professionals and students with the essential ''Business 101'' knowledge they need to navigate the business world with the best of them. Readers will learn the essentials of financial statements and terminology, the stock market, public companies, and more--all with an eye on how this knowledge helps them do their jobs better as communication professionals. Trade Review“Business Essentials for Strategic Communicators provides a broad overview of the business knowledge communications majors need to navigate the future of corporate communication. … Ragas and Culp provide communication educators and students with a well-written account of the importance of ‘business 101’ essentials for strategic communications practice. … Instructors may find this book useful as a supplementary textbook in introductory strategic communications and public relations courses.” (Ann Marie Major, Journalism & Mass Communication Educator, Vol. 74 (41), 2015)“The text is perhaps most appropriate and valuable for undergraduates taking applied or strategic communication coursework. … Business Essentials for Strategic Communicators provides a gentle introduction to well-selected key concepts with which undergraduate students should be familiar as they prepare to become effective strategic communicators.” (Nina O’Brien, International Journal of Communication, Issue 9, 2015)"Few advisers mean more to a CEO than strategic communicators. The very best bring more than a command of messaging and tactics; they offer genuine insight about the business. This book should be the first thing every aspiring communicator reads. It contains the defining lessons on how to earn trust, credibility, and respect." -Bill McDermott, Chief Executive Officer, SAP "The days when people in strategic communication could get by without understanding financial numbers is long gone, and this book is the prime tool for teaching them what they need to know." -Chris Roush, Senior Associate Dean and Walter E. Hussman Sr. Distinguished Scholar, University of North Carolina at Chapel Hill, USA "Never has it been more important for the strategic communicator to have a working knowledge of the business side of the enterprise. More than ever, it's essential for the communications objectives to be tied directly to the business objectives of the organization and it's impossible to correctly make that connection without knowing the essentials of business operations. Ragas and Culp have captured not just the 'nice to have' knowledge, but the really impactful knowledge needed by any communications professional who truly wants to create shared value for the organization and its stakeholders. This is a 'must have' book for any communicator's personal bookshelf." -Bob 'Pritch' Pritchard, PRSSA 2011-2015 National Faculty Adviser and Faculty Adviser, University of Oklahoma, USA "At last! Ragas and Culp have delivered the book communicators have long needed to grasp financial and economic fundamentals and enhance their effectiveness as strategic counselors. In clear, comprehensive style, Business Essentials is written for communicators by communicators and is a must have on classroom and office desks." -Sandra Duhé, Fellow PRSA; Member, Arthur W. Page Society; and Chair of the Division of Communication Studies, Southern Methodist University, USA "As a communications professional with a graduate business degree, I know first-hand that what Matt Ragas and Ron Culp have put forth in Business Essentials for Strategic Communicators is essential to anyone who aspires to be a successful communicator in today's business environment." -Mike Fernandez, Corporate Vice President, Cargill "Business Essentials for Strategic Communicators fills an enormous gap in most strategic communications students' education. It takes them through a range of business topics that are vital for success in the changing world of work. Written by two former business communication professionals, the book explains key issues such as understanding financial statements, the stock market, and corporate social responsibility. The timing couldn't be better for this practical guide for both students and practitioners." -Jimmy Gentry, Clyde M. Reed Teaching Professor, School of Journalism and Mass Communications, University of Kansas, USA "Business Essentials for Strategic Communicators is what scholars and students have all been waiting for! The challenge is not to confront future communication specialists with all there is to know about business, but to concentrate on what they need for their work as a consultant, media officer, or future CCO - and CEO counterpart. The authors have managed this enormous task with striking elegance. Moreover, they have succeeded in re-rooting the latest PR developments in the business discourse, thus creating a reliable common ground for every discussion with managers and on management." -Lars Rademacher, Professor of Public Relations, Darmstadt University of Applied Sciences, Germany "More than ever, today's communication leaders must be rock solid business executives, with fluency in the language, concepts, and strategies utilized by their C-Suite colleagues in finance, operations, marketing, and legal. Ragas and Culp have delivered an excellent resource to equip today and tomorrow's communicators with the framework and terminology they will need to deliver strategic counsel in all levels of the business. I highly recommend it to anyone in the communications profession, both current senior executives and those who aspire to be." -Tom Martin, Executive-in-Residence, The College of Charleston, USA "Years ago I was tasked with creating a 'capstone' course for our program and Public Relations Management was the result, anticipating the graduates' transition from technician to manager. That proved to be easy; finding the perfect textbook was not. Now, finally, Ragas and Culp come to the rescue. Business Essentials for Strategic Communicators is carefully planned, researched, and written for those who covet that 'seat at the table'. The glossary alone is worth the price." -Maria P. Russell, Fellow PRSA, and Professor of Public Relations and Director, Syracuse University, USATable of ContentsTable of Contents Foreword Gary Sheffer Preface Acknowledgements List of Tables and Figures PART I Introduction to Business Essentials for Communicators 1. Why Knowledge of 'Business 101' Matters PART II Foundational Business Knowledge for Communicators 2. Economics and Economic Indicators 3. Finance and the Stock Market 4. Accounting and Financial Statements 5. The Law and Corporate Disclosure 6. Intangible Assets and Non-Financial Information PART III Focal Areas at the Intersection of Business and Communication 7. Corporate Governance 8. Corporate Social Responsibility 9. Corporate Reputation PART IV Demonstrating and Improving the Business Value of Communication 10. Communication Measurement and Evaluation References Glossary Index About the Authors

Read more less