Organizational theory and behaviour Books

Book Synopsis‘Required reading for anyone who has wondered how to create a culture that supports innovation, risk-taking, integrity and inclusion. I simply loved this book!’ ANGELA DUCKWORTH, bestselling author of Grit In her multi-million-copy bestseller Mindset Carol Dweck coined the terms ‘fixed’ and ‘growth’ mindset, transforming our view of individual success. In a fixed mindset, talent and intelligence are viewed as predetermined traits, while in a growth mindset, talent and intelligence can be nurtured, In Cultures of Growth, award-winning social psychologist Mary C. Murphy argues that mindset transcends individuals. Drawing on compelling examples from her work with Fortune 500 companies, startups and schools, she shows how we can all create a growth mindset culture. Murphy’s original decade-long research reveals that organisations and teams more g

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Book SynopsisMost of us recognize that organizations are everywhere. You meet them on every street corner in the form of families and shops, study in them, work for them, buy from them, pay taxes to them. But have you given much thought to where they came from, what they are today, and what they might become in the future? How and why do they have so much influence over us, and what influences them? How do they contribute to and detract from the meaningfulness of lives, and how might we improve them so they better serve our needs and desires? This Very Short Introductions addresses all of these questions and considers many more. Mary Jo Hatch introduces the concept of organizations by presenting definitions and ideas drawn from the a variety of subject areas including the physical sciences, economics, sociology, psychology, anthropology, literature, and the visual and performing arts. Drawing on examples from prehistory and everyday life, from the animal kingdom as well as from business, government, and other formal organizations, Hatch provides a lively and thought provoking introduction to the process of organization.ABOUT THE SERIES: The Very Short Introductions series from Oxford University Press contains hundreds of titles in almost every subject area. These pocket-sized books are the perfect way to get ahead in a new subject quickly. Our expert authors combine facts, analysis, perspective, new ideas, and enthusiasm to make interesting and challenging topics highly readable.Table of ContentsIntroduction ; 1. What is organization? ; 2. What is the best way to organize? ; 3. What does it mean to be an organization? ; 4. Who does organizing serve? ; 5. How does organizing happen? ; 6. Why do organizational scholars disagree? ; 7. Where do we go from here?

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Book SynopsisThe latest edition of this classic text provides a comprehensive and internationally relevant introduction to work and organizational psychology, exploring the depth and diversity of the field in an accessible way without obscuring the complexities of the subject.Table of ContentsList of Contributors xi Foreword xix Wilmar Schaufeli Introduction xxi Nik Chmiel, Franco Fraccaroli and Magnus Sverke Part I: Job-Focused 1 1. What Do People Really Do at Work? Job Analysis and Design 3 Stephen A. Woods and Daniel P. Hinton 2. How Do I Get a Job, What Are They Looking For? Personnel Selection and Assessment 25 Silvia Moscoso, Jesús F. Salgado and Neil Anderson 3. How Can I Shape My Job to Suit Me Better? Job Crafting for Sustainable Employees and Organizations 48 Pascale M. Le Blanc, Evangelia Demerouti and Arnold B. Bakker 4. What Am I Supposed to Do in My Job? Set Goals and Appraise Your People 64 Gary P. Latham 5. Why Is My Job So Stressful? Characteristics, Processes and Models of Stress at Work 80 Jan de Jonge and Christian Dormann 6. Digital Technologies at Work Are Great, Aren’t They? The Development of Information and Communication Technologies (ICTs) and Their Relevance in the World of Work 102 Christian Korunka and Matti Vartiainen 7. Whose Side Is Technology On, Really? on the Interdependence of Work and Technology 121 Michael Allvin and Fredrik Movitz 8. Why Did I Choose That Career Path? Approaches to Vocational Choices and People’s Readiness to Self-Manage their Own Career Paths 137 Guido Sarchielli Part II: Organization-Focused 159 9. How Do We Get New Entrants ‘On Board’? Organizational Socialization, Psychological Contracts, and Realistic Job Previews 161 Allison M. Ellis and Talya N. Bauer 10. How Does Power Affect Those Who Have It and Those Who Don’t? Power Inside Organizations 176 Lourdes Munduate and Francisco J. Medina 11. Does It Matter Who Leads Us? The Study of Organizational Leadership 192 E. Kevin Kelloway and Stephanie Gilbert 12. Why Are We in a Team? Effects of Teamwork and How to Enhance Team Effectiveness 212 Annika Lantz Friedrich and Daniela Ulber 13. How Do We React When Our Organization Changes? Perspectives on Employees’ Appraisal of Change, Consequences and Mitigating Factors 233 Magnus Sverke, Helena Falkenberg, Johnny Hellgren, Chang-qin Lu and Jaco Pienaar 14. How Do We Feel and Behave When We’re Not Permanent Full-Time Employees? The Case of the Diverse Forms of Non-Standard Work 258 Claudia Bernhard-Oettel, Nele De Cuyper, Megan Murphy and Catherine E. Connelly 15. Why Should Organizations Treat their Employees Fairly? Definition, Relevance, and Consequences of Justice at Work 276 Constanze Eib and Guillaume Soenen 16. What Does Our Organization Do to Help Our Well-Being? Creating Healthy Workplaces and Workers 295 Arla Day and Karina Nielsen Part III: People-Focused 315 17. Does It Matter Who We Are? Personality at Work 317 Adrian Furnham 18. How Do I Learn What to Do? How the Science of Training Supports Learning 335 Amanda Woods, Julie Dinh and Eduardo Salas 19. How Much Effort Will I Put into My Work? It Depends on Your Type of Motivation 354 Anja Van den Broeck, Joseph Carpini, Hannes Leroy and James M. Diefendorff 20. How Do We Handle Computer-Based Technology? What Is the Cost/Benefit Ratio of Technology for Workers? 373 Fred R. H. Zijlstra and Anne-Sophie Nyssen 21. Why Do I Put Myself and Others in Danger or Help Increase Safety? Person- and Situation-Related Causes of Safety Behaviours 388 Nik Chmiel and Gudela Grote 22. Does It Matter Whether I Am a Happy and Committed Worker? The Role of Identification, Commitment and Job Satisfaction for Employee Behaviour 410 Rolf van Dick and Lucas Monzani 23. How Does Work Fit with My Life? The Relation Between Flexible Work Arrangements, Work–Life Balance and Recovery from Work 430 Göran Kecklund, Debby G. J. Beckers, Constanze Leineweber and Philip Tucker 24. What Happens When I Get Older? Older Workers, Late Careers and Transitions to Retirement 448 Franco Fraccaroli, Marco Depolo and Mo Wang Part IV: Advising the Organization 469 25. How Do We Work with Organizations? 471 Henry Honkanen and Diana Rus Case Studies 489 26. A Strategic Approach to Improving Well-Being in a Large Railway Company 491 Ivan Robertson, Matthew Smeed and Victoria Ward 27. Humiliation: Why We Deserve Respect at Work 498 Barbara Ko usznik 28. Resilience Development Through an Organization-Led Well-Being Initiative 506 Katharina Näswall, Sanna Malinen and Joana Kuntz 29. Positive Action: Effectively Increasing Diversity at the Top 514 Nic Hammarling 30. Age Management 521 Christian Stamov-Roßnagel Index 529

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Book SynopsisAs a Chinese proverb says 'The fish rots from the head' and so it is with businesses and other organisations - the buck starts and stops in the boardroom. This third edition of Bob Garratt'sbestselling book that highlights the importance of effectivecorporate governance has been extensively updated following the corporate scandals of the early 2000s - Enron, WorldCom, Tyco - and the abysmal boardroom standards that the recent credit crunch and ensuing global financial crisis brought to light. This new edition builds on the Learning Board model developed by the author and now widely used internationally by corporations and public sector organisations such as the NHS. The result is a thought-provoking and highly practical book that will be invaluable to all those with responsibility for corporate governance - and also those who subject them to scrutiny. What Sir Adrian Cadbury, whose committee's groundbreaking report on corporate governance was published nearly twenty years ago, said about the first edition remains as true today as ever:'No director can afford to ignore this book'.Trade Review"* 'An important contribution to the corporate governance debate and clear and intelligent advice on how to improve the performance of a board' - Tim Melville-Ross, former head of the Institute of Directors"

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Book SynopsisTHE DEFINITIVE GUIDE TO CALLING OUT UNCONSCIOUS BIASWhat if you could call out career-stifling unconscious bias in the moment and recondition the perpetrator without being seen as: Hostile, A non-team player, Bigoted, Having a chip on your shoulder, or Projecting your own bias? How can you address career-stifling and conflict-generating bias that comes from your boss, staff, or colleagues without losing your composure?Leading Workplace-Bias Expert Buki Mosaku shows how unidirectional strategies for tackling unconscious bias are creating a diversity and EXCLUSION nightmare in the corporate world! He offers a proven, practical toolkit for navigating all forms of workplace bias—whether related to race/ethnicity, sexual orientation, gender identity, disability, age, sex, etc.—through his groundbreaking IDU Methodology. Its tools empower minorities, marginalized groups, and the majority to effortlessly dismantle bias whenever they sense it, without inciting unwanted results.Discover the only practical guide to navigating bi-directional unconscious bias in the workplace that empowers the victim, whoever they may be, to respond quickly and effectively– removing related disengagement, under-representation, lawsuits, attrition, and reputational damage once and for all.

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Book SynopsisOffering leaders and senior managers the answers to critical questions on organizational design and management.Leading Organizations offers an accessible and practical new framework for addressing some of the most common issues facing leaders and senior managers today. The two authors, both consultants with McKinsey, took stock of the most common questions they are asked by their clients in the areas of human capital, organization design, transformational change, and merger management. Containing the latest thinking on the most effective answers to those questions, this book offers leaders and senior managers support of their efforts to harness the full potential of their organizations.Leading Organizations is anchored in a series of essays or short chapters using graphics, bullet points, and examples to illustrate the key messages and ensure a highly visual exploration of organizational design and management.Trade ReviewSenior executives should greet this book with joy and gratitude. Meticulous analysis reveals that the ten most important management topics today are as they have always been. So first you learn what most needs to be done – and then the time-tested ways to make it happen. -- Sir Martin Sorrell * CEO, WPP *No one has time to read long-winded business books or is too impatient to do so. Leading Organizations is different...its content is both practical and refreshing. Simply essential reading for any leader. -- Daniel Vasella * former Chairman and CEO, Novartis *Leading Organizations is like reading ten business books in one. These leadership lessons put into action are a catalyst to sustainable competitive advantage. -- Greg Case * CEO, Aon *The book is an accessible, digestible and valuable contribution to business leadership, built on the bedrock of tried and tested experience in managing challenge and change. -- Sir Roger Carr * Chairman, BAE Systems plc *An A-Z guide for leaders, covering everything from talent and teams, to design and decision-making, to culture and change - mandatory reading for anyone who aspires to be a great leader of organizations. -- Herman Gref * CEO and Chairman of the Executive Board, Sberbank *Leading Organizations contains extraordinary insight, powerful ideas, and practical guidance. It has something for everyone, whether you are just setting out or an experienced leader – a must-read. -- Carolyn Fairbairn * Director-General of the Confederation of British Industry *Keller and Meaney's Leading Organizations: Ten Timeless Truths reveals clear, real-world actions on how to tackle the issues that leaders of every organization face. The topics addressed are truly timeless - making it a vital read for start-ups and mature organizations alike. -- Peter Ma * Chairman, Ping An Insurance Company of China *Leading Organizations is straight to the point and counter-intuitive – and, above all, impact-focused. -- Alain Bejjani * CEO and Director, Majid Al Futtaim Holding LLC *A plain talking primer for CEOs and senior leaders who want to focus their attention on what matters. -- Nancy G. Hesse * President and CEO, Cancer Treatment Centers of America *Leading Organizations is easy to read, very pragmatic, and focused on results. -- Walter Bayly * CEO, Bancode Credito del Peru *Great handbook on how to develop high-performing organizations. A fresh departure from conceptual business books - very practical. -- Suh Kyung-bae * Chairman, AmorePacific Corporation *[Keller and Meaney] zero in on the essentials...digging into the few key lessons that matter most. I find Leading Organizations: Ten Timeless Truths to be a lovely example of profound simplicity. -- Robert I. Sutton * best-selling author, and Professor of Management Science and Engineering, Stanford University *Table of ContentsIntroduction Part One: Talent and teams 1. How do I attract and retain the right talent? 2. How do I develop the talent we need to win? 3. How I manage performance to unlock our full potential? 4. How do I create a high-performing leadership team? Part Two: Decision-making and design 5. How do I improve the quality and speed of decision-making? 6. How do I reorganize to capture maximum value quickly? 7. How do I reduce overhead costs sustainably? Part Three: Culture and change 8. How do I make culture a competitive advantage? 9. How do I lead organization-wide transformational change? 10. How do I successfully transition into a new leadership role?

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Book SynopsisThe German poet Theodor Fontane once wrote: “A good aphorism contains the wisdom of an entire book in one sentence.” The Art of a Successful Life goes a step further, collating a myriad of quotes all of which offer insights to inspire you to think about yourself, your life and your goals, and to give you the confidence and strength to cope with difficult situations. In this book, you will find quotes from a range of thinkers: from the physicist Stephen Hawking to the artist Michelangelo, and from entrepreneurs such as Henry Ford, Steve Jobs and Warren Buffett to Confucius, Cicero, Schopenhauer and Goethe. In bringing them together, the author provides an original and practical guide to everyday life. This, alongside the 20-week success programme featured in the book, will provide you with the inspiration and strength to successfully navigate a variety of situations in all areas of your life.Trade ReviewThe Power of Capitalism "This wide-ranging tome, which covers economic systems across China, Africa, Germany, the US and the UK exploring the power of capitalism, may not persuade staunch anti-capitalists of the author's alternative viewpoint. However, it certainly offers a robust challenge to anti-capitalist views and provides a series of well-defined and researched arguments in favour of a capitalist society." CITY A.M. The Wealth Elite "Rainer Zitelmann's study of the psychology of the super-rich is an ambitious project. Few could be better qualified for it than Dr Zitelmann - an historian, sociologist, journalist, businessman and investor. There has been no comparable study and it is a compelling read for all who need to understand the characteristics and motivations of rich entrepreneurs." Michael Maslinski, The Financial Times

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Book SynopsisThis text outlines an approach to business communication by two Harvard-based educators, trainers and consultants. Kegan and Lahey show us how the way we talk in the workplace can be understood as seven different types of speaking, seven languages that reveal our attitudes and expectations.Table of ContentsAcknowledgments ix Introduction: What Do You Really Want . . . and What Will You Do to Keep from Getting It? 1 Part One: The Internal Languages: Building the New Machine 11 1 From the Language of Complaint to the Language of Commitment 13 2 From the Language of Blame to the Language of Personal Responsibility 33 3 From the Language of New Year’s Resolutions to the Language of Competing Commitments: Diagnosing the Immunity to Change 47 4 From the Language of Big Assumptions That Hold Us to the Language of Assumptions We Hold: Disturbing the Immunity to Change 67 Part Two: The Social Languages: Maintaining and Upgrading the Machine 89 5 From the Language of Prizes and Praising to the Language of Ongoing Regard 91 6 From the Language of Rules and Policies to the Language of Public Agreement 103 7 From the Language of Constructive Criticism to the Language of Deconstructive Criticism 121 Part Three: Carrying on the Work 147 8 Running the Internal Languages 149 9 Running the Social Languages 187 Epilogue: Toward the Transformation Highway: Transcending the Limits of the Information Age 229 The Authors 235 Index 237

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Book SynopsisEmbrace the Human Side of Organisational Digital Transformation Digital Humans: Thriving in an Online World is an insightful, engaging and interdisciplinary discussion of how best to transform your organisation into a nimble, digital enterprise with human beings firmly established at the centre of it. The authors draw on complexity theory, anthropology, history, organisational transformation and behavioural science to demonstrate the characteristics that define successful digital organisations. You''ll discover the importance of focusing on human beings even as you make the shift to digital and learn to understand the importance of our new digital ecosystems. Illuminating case studies and examples of organisations that have successfully made the jump to digital are explored and the book presents new and effective ways to make strategic decisions about your company''s future based on our new physical-digital hybrid reality. A can''t-miss blueprint tTable of ContentsAcknowledgements ix About This Book xi Introduction xiii Part One Living in Our Online World 1 Our Brave New Digital World 3 Living in a Changing World 17 The Activated Organization 45 Part Two New Thinking for Digital Humans and Their Organizations 57 1 The Digital Spine 59 2 Build Together 75 3 The Organization of One 99 4 Add-app-ability 113 5 Theatres of Work 129 6 Build Beautiful Things 145 7 Playing Games 157 8 The Power of Small Things 171 9 Targets and the Mirror 187 10 Always Learning 199 11 Creating Meaningful Alternatives 215 12 Turn It On 227 Conclusion: Reflections on New Thinking for Our Brave New Digital World 245 Terms of Art 249 About the Authors 259 Index 261

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Book SynopsisÉvitez les biais cognitifs et améliorez vos performances au travailLe biais cognitif est un mécanisme de pensée affectant tout individu. Cela se traduit par une altération du jugement, affectant ainsi nos prises de décision. Au niveau professionnel, celles-ci peuvent entraîner de graves conséquences, aussi bien sur le plan humain que stratégique.Prenez les bonnes décisions. Avec plus de 30 techniques et outils vous permettant d’identifier les biais cognitifs et d’éviter les distorsions, vous apprendrez à prendre des décisions stratégiques justes et non basées sur le jugement et l’intuition.Devenez un manager performant. Ce guide changera votre façon de manager et vous livrera de précieux conseils en ressources humaines pour recruter les bonnes personnes, inspirer vos collaborateurs, et développer vos compétences managériales. Grâce aux conseils d’experts, faciles à mettre en place, devenez un leader inspirant!Dans ce livre, apprenez à: Identifier les biais cognitifs et comprendre la neuroscience Cultiver votre curiosité et votre empathie Développer le potentiel de vos collaborateurs Augmenter la performance de vos équipes et obtenir des résultats concrets Si vous êtes à la recherche d’un livre sur le management et la stratégie d’entreprise tels que Vous allez commettre une terrible erreur! ou Dream Team et que vous vous intéressez à la neuroscience, alors vous devez lire Le Guide du dirigeant : Nos biais inconscients.

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Book SynopsisTrust. Loyalty. Friendship. These were once the building blocks of good business relationships. Today, it’s becoming increasingly difficult to know whom to trust. How do we protect ourselves and our business interests from the unethical behaviours of others? Why doesn’t intuition serve as the best guide for detecting unethical strategies? Concern about falling victim to the tactics of unethical strategies is widespread. The authors connect time-honoured ethical principles to real-world cases and offer the building blocks and counter-strategies you need to fight greed: Knowing the five strategies of greed, and learning how to recognize them. Learning how trust really works, and being able to develop the skill of trusting with discernment. Applying, and being able to communicate, concrete, ethical rules. Ethics and Hidden Greed will reassure readers that while unethical strategies may have increased in sophistication and grown harder to detect in recent years, there are still only five categories of these behaviours. The authors will demonstrate how to recognize the patterns employed by greedy players and provide tactics for combatting all of them.Trade ReviewI find the argument in this book highly interesting. It may apply to the general public or find use in academic environments. This text is a seminal work in understanding the evolution of commercial greed, casting sunshine on less-than-ethical behaviors by applying the Cambridge Platonist ethical approach. Finally, it shows why unethical strategies are ultimately value debasing. -- Professor Raul L. Katz, Columbia University, New York.The world continues to change, raising questions about ethics, which perhaps we do not even know to ask. This provocative book reminds us, especially those whose faith leads them to seek a just society, to constantly keep vigil in the emerging corporate and technological world. -- The Rev Richard Witt, Executive Director, Rural & Migrant Ministry. Former Chaplain at Vassar College. In 2022 Richard was named by the City and State of New York as one of its top 100 faith leaders.Most commercial enterprises sometimes deploy greedy and unethical tactics – knowingly or unknowingly. This text is seminal work in understanding the evolution of commercial greed, its sources, root causes, and even intergenerational sources. The authors focus on the often-unethical methods, tactics, and traps deployed by commercial enterprises to seize excess rent from unsuspecting buyers. The book casts sunshine on less-than-ethical behaviors by providing examples and a clear framework. This offers buyers insight and counter-tactics to avoid being cheated. This work helps to find the path between ethical and strategically sound tactics and those that are short-term, unethical. It shows why unethical strategies are ultimately value debasing. That is true increasingly as soulless technologies such as AI and powerful tech monopolies fall into the heavy gravitational pull of greed. As a result, ethical leadership is needed more than ever. -- Daniel E. Aks, President and CEO, Undertone, Inc. and before that, Chairman and CEO, Antenna International.Unethical and greedy behavior can be found in the market, and within companies. I have found that many companies are not aware of all material unethical behavior by employees, until it becomes a legal liability. This book shows how to spot unethical behaviors which have evolved to be less obvious, and so harder to detect. This is requisite knowledge for attorneys-- and particularly corporate counsel. Finally, the authors have shown how classic ethics are a tool which can go beyond legal guidelines, and result in fairer, more profitable and humane practices. A must-read. -- Bruce Cranner, Partner at Talley, Anthony, Hughes and Knight, Member of the Louisiana Bar, Board Member, Louisiana Association of Defense, Federation of Defense and Corporate Counsel, Hearing Officer for Louisiana Board of Dentistry. Former Board Member National Foundation for Judicial Excellence.The authors have surveyed the evolution of two important technologies: Artificial Intelligence and Virtual Reality, in sufficient depth to identify some of the potential ethical and criminal threats posed. The book applies traditional rules of ethics to form a weapon against (sometimes covert) unethical and criminal threats to corporate governance. -- Pritish Purohit, Group Head of Information Security at NinjaVan (Singapore).This book ties together practical advice with ethical and organizational psychology. The authors outline how forms of greed drive behavior, and how different titles within a company have very different motivations: some are there to grow revenues, others are there to defend the company from financial and ethical misbehavior. Well worth a look for any CFO or manager who wants to uphold ethical standards. -- Julio Zamora, Chief Financial Officer, North American Development Bank.Table of ContentsI. Introduction What to expect of this book II. Hidden Greed Chapter 1. Greed and Stealth Chapter 2. The Torn Fabric of Trust Chapter 3. Ethics and Entitlement III. Technology and Ethics Chapter 4. Artificial Intelligence(AI) and Ethics Chapter 5. Ethics for Virtual Worlds IV. Society and Greed Chapter 6. Intangibles, Piracy and Shapeshifters Chapter 7. Ethics, Humans and Lobsters Chapter 8. Generational Ethics Chapter 9. What Is Greed Having For Lunch? V. Ethical Strategy Chapter 10. Greed Fights Back! Chapter 11 Stupidity and Ethics VI. Ethical Leadership Chapter 12. Ethics in the Boardroom Chapter 13. Success through Ethics Chapter 14. Ethics and the Apocalypse Appendix Excerpt of Prof. More’s Enchiridion Ethicum

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Book SynopsisJake Knapp (Author) Jake Knapp is cofounder and general partner at Character Capital and a New York Times bestselling author. Previously, he helped build Gmail and Microsoft Encarta, cofounded Google Meet, and was a partner at Google Ventures. He lives on Orcas Island in Washington state.John Zeratsky (Author) John Zeratsky is cofounder and general partner at Character Capital and a New York Times bestselling author. Previously, JZ was a design leader for YouTube, Google Ads, and FeedBurner, a startup which was acquired by Google in 2007, and was a partner at Google Ventures. He lives in Milwaukee, Wisconsin. Together, Jake and JZ are the authors of Sprint, Make Time and Click, and the creators of the Foundation Sprint and the Design Sprint. They have helped more than 300 teams design new products and bring them to market, including those at Google, Microsoft, YouTube, Slack, Uber, and One Medical Group. Their methods for innovation and rapid collaboration have been adopted by Airbnb, Amazon, LEGO, MIT, Mercedes-Benz, Harvard Business School, the University of Oxford, and many other organizations.Trade ReviewAs someone obsessed with time and how to spend it wisely, I loved this fun and useful book. Not your normal productivity fare. * Ev Williams, founder of Medium and Twitter *Make Time is a charming manifesto - as well as an intrepid do-it-yourself guide to building smart habits that stick. If you want to achieve more (without going nuts), read this book. * Charles Duhigg, bestselling author of The Power of Habit and Smarter Faster Better *Too often, we get bogged down in the demands of each day and struggle to find time for what really matters. In this powerful book, Jake Knapp and John Zeratsky explain how small changes in the design of our days can give us more time for the people and activities that energize and fulfil us. Make Time is essential reading for anyone who wants to create a happier, more successful life. * Gretchen Rubin, bestselling author of The Happiness Project andThe Four Tendencies *I defy you to read this book and not come away with ideas that make you happier and/or more effective in accomplishing what you want in life. It's smart, entertaining and packed with field-tested insights. * Dan Heath, bestselling co-author of The Power of Moments and Switch *Time is the single biggest ingredient for creative work. Time to focus, time to experiment, time to master creative skills. Make Time provides ways for each of us to find new reserves of that precious commodity. It is an excellent guidebook for taking control of the design of your life. * Tim Brown, CEO of IDEO and author of Change by Design *Make Time is practical and engaging, offering tips on everything from designing your day to the benefits of cutting out cable news and eschewing plane Wi-Fi in favour of time away from work.' * Harvard Business Review *A unique and engaging read about a proven habit framework [that] readers can apply to each day. * Insider, Best Books to Form New Habits *

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Book SynopsisCommon hiring practices are destined for failureâhereâs how to hire the right people and build a company culture designed for long-term successIn a recent groundbreaking study, the training firm Leadership IQ found that 46 percent of all new hires fail within their first 18 months. But hereâs the real shocker: 89 percent fail for attitudinal reasonsânot skills.Most hiring managers are getting it wrong. Of course skills are important, but a particular skill set is about the easiest thing to test in an interview. Although much harder to recognize, attitude should be your number-one focus during the hiring process. Donât suffer from poor chemistryâeven one employee with the wrong attitude could cause years of suffering for your other employees and customers.Whether youâre hiring new employees, choosing existing employees for a new team, or upgrading your current talent pool, you need people with the right attitude!Attitude is what mTable of ContentsAcknowledgmentsPrefaceIntroduction1 Discover Your Brown Shorts2 The Interview Questions You Shouldn't Be Asking3 How to Create Brown Shorts Interview Questions4 Creating Brown Shorts Answer Guidelines5 Scoring the Answers6 Recruiting for Your Brown Shorts7 Put Your Brown Shorts to Work for More than Just HiringConclusionIndex

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Book SynopsisWhat if someone told you the key to success was kindness?While it doesn't always make headlines, there is a growing recognition that kindness is vital to strong performance at work. In the broad range of leadership skills, kindness is inherently quieter, more personal and harder to see and yes, less interesting or cinematic than controversial tweets and bullying boss' behaviour. But kindness builds empathy and trust, which ultimately creates a sense of psychological safety and that safety leads to more creativity; a better quality of decision-making; safer critical thinking; higher levels of staff loyalty, flexibility and retention; a heightened sense of engagement; and, ultimately, higher productivity and profitability. In KIND, Graham Allcott explores how we can create work cultures that encourage kindness. He argues that, far from being a fluffy' or nebulous idea, kindness and empathy are 21st century superpowers, which can transform any organization into a dynamic environment w

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Book Synopsis“Sundberg and Begg have produced an essential guide to help leaders tap their organization’s full potential by creating the conditions for critical thinking, clear communication, and nimble execution.” Daniel H. Pink, #1 New York Times bestselling author of The Power of Regret, Drive, and To Sell is Human Enduringly successful companies don’t rely on a genius CEO. They build collective intelligence, systematically empowering everyone, from the boardroom to the shop floor, to use their brains and apply them to the problems and opportunities that matter most. The iPhone wasn’t the brainchild of Steve Jobs, Warren Buffet didn’t want to bet on Apple, and Amazon Prime wasn’t Jeff Bezos’ idea. Each of these breakthroughs was sparked by an employee who’d been given the tools, skills, and confidence to ask the right questions. Every company has a vast reservoir of brainpower and it’s a leader’s role to tap into it. In Collective Intelligence, co-CEOs Jennifer Sundberg and Pippa Begg lean on their work with the world’s most demanding leaders over the past 15 years to show you how. They’ll demonstrate how badly run businesses make smart people act dumb and reveal how enduringly successful businesses create the conditions for everyone to think hard and act fast.

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Book SynopsisDigital Body LanguageHow to Build Trust and Connection, No Matter the DistanceThe book we all read right now: the definitive guide to communicating and connecting wherever you are.Email replies that show up a week later. Video chats full of oops sorry no you go' and can you hear me?!' Ambiguous text-messages. Weird punctuation you can't make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchangesfrom large conferences and video meetings to daily emails, texts, IMs, and conference callsand offers insights and solutions to build trust and clarity to anyone in our ever changing world.We need Erica Dhawan's book more than ever. ?Sheryl Sandberg, COO of Facebook and founder of Lean InAn indispensable guide to a business world turned upside down by video calls, group texts, and remote work. ?Daniel H. Pink, bestselling author of Drive This book is a breakthrough that will be read for years to come ?Seth Godin, author of The PracticeTrade Review‘A profound look at how to foster inclusion and better leadership in our digital world. Digital Body Language makes a strong case for the importance of equality in all forums.’ —Billie Jean King, Founder, Billie Jean King Leadership Initiative ‘Non-verbal cues are vital to understanding each other. Now that so much communication happens online–and with the massive shift to distance learning and remote workplaces–we need Erica Dhawan’s book more than ever. In Digital Body Language, Erica shares tips and strategies for communicating effectively on chats, emails, and video calls, so everyone can successfully share and connect in the digital age.’ —Sheryl Sandberg, COO of Facebook and founder of Lean In and Option B ‘Digital Body Language is an indispensable guide to a business world turned upside down by video calls, group texts, and remote work. With Dhawan’s expert guidance, you’ll learn how to read and send the subtle cues that signal trust, competence, and authenticity. You’ll discover practical tips for using everything from exclamation points to emojis. Most of all, you’ll understand that that effective communication and collaboration begin with valuing others.’ —Daniel H. Pink, author of When, Drive, and To Sell Is Human “This book is a welcome and practical guide to the ways in which we need to rethink how we interpret on-screen and inbox behaviour. Developing a common digital body language will help everyone ― while also opening a path to better ways for all of us to relate to one another and create a sense of inclusion and belonging.” – Financial Times “Fascinating, helpful, and engaging … Dhawan offers this timely book on digital body language and creative ways to foster inclusion and belonging in digital communications in the workplace.” –Booklist

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Book Synopsis''The lessons and practices here will shift a sense of chaos to one of clarity and a mindset of fear to one of hope'' Margaret Heffernan, bestselling author of Wilful Blindness ___________________________________________________________________________________How often do you interrupt? How often do people interrupt you? Can you remember the last time someone listened to you all the way through your thinking?In a time when communication is more challenging than ever and relationships need to be nurtured, listening to one another could not be more important. In her new book, Nancy Kline, bestselling author of Time To Think, suggests that for us to radically improve our communication we should make the propmise ''I won''t interrupt you''. This promise matters because when we interrupt each other, we interrupt our thinking, and that interrupts the quality of everything we do. By making this promise to our colleagues and

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Book SynopsisThis volume brings together the best--known and most influential articles on sensemaking in organizations by one of its most distinguished exponents, Karl Weick. * Brings together the best most influential articles written by one of the gurus of sensemaking -- Karl Weick.Table of ContentsAcknowledgments vii Introduction ix Part I Organizations as Contexts for Sensemaking 1 Introduction 3 1 Sensemaking in Organizations: Small Structures with Large Consequences 5 2 Sources of Order in Underorganized Systems: Themes in Recent Organizational Theory 32 3 Organizational Redesign as Improvisation 57 Part II Components of Sensemaking 93 Introduction 95 ECOLOGICAL CHANGE 97 4 The Collapse of Sensemaking in Organizations: The Mann Gulch Disaster 100 5 The Vulnerable System: An Analysis of the Tenerife Air Disaster 125 6 Technology as Equivoque: Sensemaking in New Technologies 148 ENACTMENT 176 7 Enactment Processes in Organizations 179 8 Enactment and the Boundaryless Career: Organizing as We Work 207 9 Enacted Sensemaking in Crisis Situations 224 SELECTION 237 10 Toward a Model of Organizations as Interpretation Systems 241 11 Collective Mind in Organizations: Heedful Interrelating on Flight Decks 259 12 Improvisation as a Mindset for Organizational Analysis 284 RETENTION 305 13 Organizations as Cognitive Maps: Charting Ways to Success and Failure 308 14 Organizational Culture as a Source of High Reliability 330 15 Substitutes for Strategy 345 REMEMBERING 356 16 The Attitude of Wisdom: Ambivalence as the Optimal Compromise 361 17 Management of Organizational Change Among Loosely Coupled Elements 380 18 Organization Design: Organizations as Self-Designing Systems 404 Part III Applications of Sensemaking 421 Introduction 423 19 Small Wins: Redefining the Scale of Social Problems 426 20 Cosmos vs. Chaos: Sense and Nonsense in Electronic Contexts 444 21 Sensemaking as an Organizational Dimension of Global Change 458 Index 473

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Book SynopsisThe decades of experience-based wisdom that Graupp, Steward and Parsons share will set you on a new path to a more joyful organization and the tangible results it will produce.Rich Sheridan, CEO, Menlo Innovations; author of Joy, Inc. and Chief Joy OfficerA fine book by skilled practitioners that integrates Kata and TWI, with Strategy Deployment in pursuit of an integrated management system. Well done, Skip, Brad and Patrick.Pascal Dennis, president, Lean Pathways Inc.; author of Lean Production Simplified, Andy & Me, Andy & Me and the Hospital, Getting the Right Things Done, and The RemedyIn this practical and engaging book, Patrick Graupp, Skip Steward, and Brad Parsons give a concise and extremely clear explanation of what systems thinking looks like in a healthcare setting. And they do so in a way that translates easily to any type of organization. Highly recommended!Alan Robinson, co-author of IdeasTrade Review"We have a poster at our company that reads ‘The systems you have in place are perfectly organized to produce the behaviors you are currently experiencing.’ If you are seeking new behaviors and better results, new systems are the only way to get there. Creating an Effective Management System is just the book to get you started. The decades of experience-based wisdom that Graupp, Steward and Parsons share will set you on a new path to a more joyful organization and the tangible results it will produce." Rich Sheridan, CEO, Menlo Innovations; author of Joy, Inc. and Chief Joy Officer "A fine book by skilled practitioners that integrates Kata and TWI, with Strategy Deployment in pursuit of an integrated management system. Well done, Skip, Brad and Patrick." Pascal Dennis, president, Lean Pathways Inc.; author of Lean Production Simplified, Andy & Me, Andy & Me and the Hospital, Getting the Right Things Done, and The Remedy "Systems thinking is, and always has been, a rare commodity in management. It is what separates the ultra-high-performers from the rest. In this practical and engaging book, Patrick Graupp, Skip Steward, and Brad Parsons give a concise and extremely clear explanation of what systems thinking looks like in a healthcare setting. And they do so in a way that translates easily to any type of organization. Highly recommended!" Alan Robinson, co-author of Ideas Are Free and The Idea-Driven Organization "Patrick Graupp, writing with co-authors has produced an excellent series of books on TWI. This book is no exception. Although generally relevant, the first part of the book is written around hospitals. As such it is a very good introduction to Lean in hospitals, superior to all hospital-focused texts that I know of in the area. It makes use of a combination of a gear-train analogy of Lean systems together with the TWI ‘three-legged stool’ and policy deployment to give concise and practical guidance to hospital administrators, doctors and nurses." John Bicheno, Professor of Lean Enterprise, University of Buckingham "Patrick Graupp, Skip Steward and Brad Parsons put into context the synergistic relationship between the Toyota Kata patterns that drive continuous improvement, and TWI skills that are essential along the way. The practical nature of the content makes this book a must for any leader working in any organization in any service or industry. Patrick is perhaps the best qualified person in the world in combining the theory of the TWI methods with practical application. Skip has been the driver of merging the skills and the Toyota Kata patterns supported along the way by Brad Parsons. Could the combination of Pat, Skip and Brad be any better for all our benefit?" Oscar Roche, Director, TWI Institute Australia and New Zealand "Where most books only discuss the successful end state, Patrick, Skip, and Brad describe a system that emerges organically as the various pieces began interacting with one another. In doing so they give us a rare insight into how systems that work actually develop - not as something deliberately engineered and then implemented, but through shepherding the process of learning." Mark Rosenthal, blogger, theleanthinker.com; Principal, Novayama LLC "If you are striving to provide an amazing patient experience, eliminate preventable harm, or improve health care outcomes, you must eventually examine your Management System. Your Management System must be capable of improving the work and sustaining those improvements. Graupp, Steward, and Parsons have captured the essence of how improvement in healthcare can be both achieved and sustained. The authors will challenge you to reflect on your own Management System as you strive towards excellence." Charles V. Hagood, DSc, President, Transformational Advisory Services, Press Ganey Associates, Inc "Creating an Effective Management System: Integrating Policy Deployment, TWI, and Kata is insightful – It challenges us to develop management systems where components need to work well together while building strong human relationships. Like the fact the authors explore in greater detail how well PD, TWI and Kata interact with each other. From personal experience, every management system must have these three basic components in order to be effective." Frank Gorena, Director of Operational Excellence, Interiors, Collins Aerospace "In their wonderful new book, Graupp, Steward, and Parsons have put people where they belong: front and center. It’s the perfect antidote to the mass of tools-focused continuous improvement advice." Dan Markovitz, Markovitz Consulting, author of A Factory of One "The authors brilliantly illustrate, through numerous examples, how the strength of a management system resides in the understanding of how its key elements work together. Then, how organizations connect the dots and play the game becomes key to sustainable performance improvement." Sylvain Landry, Professor and Associate Director, Healthcare Management Hub, HEC Montréal. "When Kata was first introduced ten years ago it was very apparent that the power of the combination of the practice and skills of TWI and Kata could be a game changer. Graupp, Steward, and Parsons explain their groundbreaking work and story of accomplishing this in the arena of lean management." Jim Huntzinger, President and Founder, Lean Frontiers, Inc. "We have a poster at our company that reads ‘The systems you have in place are perfectly organized to produce the behaviors you are currently experiencing.’ If you are seeking new behaviors and better results, new systems are the only way to get there. Creating an Effective Management System is just the book to get you started. The decades of experience-based wisdom that Graupp, Steward and Parsons share will set you on a new path to a more joyful organization and the tangible results it will produce." Rich Sheridan, CEO, Menlo Innovations; author of Joy, Inc. and Chief Joy Officer "A fine book by skilled practitioners that integrates Kata and TWI, with Strategy Deployment in pursuit of an integrated management system. Well done, Skip, Brad and Patrick." Pascal Dennis, president, Lean Pathways Inc.; author of Lean Production Simplified, Andy & Me, Andy & Me and the Hospital, Getting the Right Things Done, and The Remedy "Systems thinking is, and always has been, a rare commodity in management. It is what separates the ultra-high-performers from the rest. In this practical and engaging book, Patrick Graupp, Skip Steward, and Brad Parsons give a concise and extremely clear explanation of what systems thinking looks like in a healthcare setting. And they do so in a way that translates easily to any type of organization. Highly recommended!" Alan Robinson, co-author of Ideas Are Free and The Idea-Driven Organization "Patrick Graupp, writing with co-authors has produced an excellent series of books on TWI. This book is no exception. Although generally relevant, the first part of the book is written around hospitals. As such it is a very good introduction to Lean in hospitals, superior to all hospital-focused texts that I know of in the area. It makes use of a combination of a gear-train analogy of Lean systems together with the TWI ‘three-legged stool’ and policy deployment to give concise and practical guidance to hospital administrators, doctors and nurses." John Bicheno, Professor of Lean Enterprise, University of Buckingham "Patrick Graupp, Skip Steward and Brad Parsons put into context the synergistic relationship between the Toyota Kata patterns that drive continuous improvement, and TWI skills that are essential along the way. The practical nature of the content makes this book a must for any leader working in any organization in any service or industry. Patrick is perhaps the best qualified person in the world in combining the theory of the TWI methods with practical application. Skip has been the driver of merging the skills and the Toyota Kata patterns supported along the way by Brad Parsons. Could the combination of Pat, Skip and Brad be any better for all our benefit?" Oscar Roche, Director, TWI Institute Australia and New Zealand "Where most books only discuss the successful end state, Patrick, Skip, and Brad describe a system that emerges organically as the various pieces began interacting with one another. In doing so they give us a rare insight into how systems that work actually develop - not as something deliberately engineered and then implemented, but through shepherding the process of learning." Mark Rosenthal, blogger, theleanthinker.com; Principal, Novayama LLC "If you are striving to provide an amazing patient experience, eliminate preventable harm, or improve health care outcomes, you must eventually examine your Management System. Your Management System must be capable of improving the work and sustaining those improvements. Graupp, Steward, and Parsons have captured the essence of how improvement in healthcare can be both achieved and sustained. The authors will challenge you to reflect on your own Management System as you strive towards excellence." Charles V. Hagood, DSc, President, Transformational Advisory Services, Press Ganey Associates, Inc "Creating an Effective Management System: Integrating Policy Deployment, TWI, and Kata is insightful – It challenges us to develop management systems where components need to work well together while building strong human relationships. Like the fact the authors explore in greater detail how well PD, TWI and Kata interact with each other. From personal experience, every management system must have these three basic components in order to be effective." Frank Gorena, Director of Operational Excellence, Interiors, Collins Aerospace "In their wonderful new book, Graupp, Steward, and Parsons have put people where they belong: front and center. It’s the perfect antidote to the mass of tools-focused continuous improvement advice." Dan Markovitz, Markovitz Consulting, author of A Factory of One "The authors brilliantly illustrate, through numerous examples, how the strength of a management system resides in the understanding of how its key elements work together. Then, how organizations connect the dots and play the game becomes key to sustainable performance improvement." Sylvain Landry, Professor and Associate Director, Healthcare Management Hub, HEC Montréal. "When Kata was first introduced ten years ago it was very apparent that the power of the combination of the practice and skills of TWI and Kata could be a game changer. Graupp, Steward, and Parsons explain their groundbreaking work and story of accomplishing this in the arena of lean management." Jim Huntzinger, President and Founder, Lean Frontiers, Inc. Table of ContentsAbout the Authors. Introduction. Part One: Defining Organizational Purpose. Chapter 1 – How Systems Function Smoothly. Chapter 2 – How to Align the System Components. Part Two: Leading People. Chapter 3 – How We Treat People. Chapter 4 – How We Manage Ourselves. Part Three: Executing Process. Chapter 5 – How We See the Work. Chapter 6 – How We Do the Work. Part Four: Commanding Results. Chapter 7 – Staying on Track. Appendix 1. Appendix 2. Appendix 3.

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Book SynopsisThis unique textbook provides an introduction to statistical inference with network data. The authors present a self-contained derivation and mathematical formulation of methods, review examples, and real-world applications, as well as provide data and code in the R environment that can be customised. Inferential network analysis transcends fields, and examples from across the social sciences are discussed (from management to electoral politics), which can be adapted and applied to a panorama of research. From scholars to undergraduates, spanning the social, mathematical, computational and physical sciences, readers will be introduced to inferential network models and their extensions. The exponential random graph model and latent space network model are paid particular attention and, fundamentally, the reader is given the tools to independently conduct their own analyses.Trade Review'The family of exponential random graph models have advanced with a number of extensions in recent years, many of them developed by the present authors. Encapsulating these advances with other methods of inferential analysis in a single reference that combines essential theory with hands-on examples makes this book a must-have for network modeling practitioners who want to use these powerful tools.' Peter Mucha, UNC Chapel HillTable of ContentsPart I. Dependence and Interdependence: 1. Promises and Pitfalls of Inferential Network Analysis; 2. Detecting and Adjusting for Network Dependencies; Part II. The Family of Exponential Random Graph Models (ERGMs): 3. The Basic ERGM; 4. ERGM Specification; 5. Estimation and Degeneracy; 6. ERG Type Models for Longitudinally Observed Networks; 7. Valued-Edge ERGMs: The Generalized ERGM (GERGM); Part III. Latent Space Network Models: 8. The Basic Latent Space Model; 9. Identification, Estimation and Interpretation of the Latent Space Model; 10. Extending the Latent Space Model.

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Book SynopsisThe rise of digital media and the public''s demand for transparency has elevated the importance of communication for every business. To have a voice or seat at the table and maximize their full value, a strategic communicator must be able to speak the language and understand business goals, issues, and trends. The challenge is that many communicators don''t hold an MBA and didn''t study business in college.  Business Essentials for Strategic Communicators provides communication professionals and students with the essential ''Business 101'' knowledge they need to navigate the business world with the best of them. Readers will learn the essentials of financial statements and terminology, the stock market, public companies, and more--all with an eye on how this knowledge helps them do their jobs better as communication professionals. Trade Review“Business Essentials for Strategic Communicators provides a broad overview of the business knowledge communications majors need to navigate the future of corporate communication. … Ragas and Culp provide communication educators and students with a well-written account of the importance of ‘business 101’ essentials for strategic communications practice. … Instructors may find this book useful as a supplementary textbook in introductory strategic communications and public relations courses.” (Ann Marie Major, Journalism & Mass Communication Educator, Vol. 74 (41), 2015)“The text is perhaps most appropriate and valuable for undergraduates taking applied or strategic communication coursework. … Business Essentials for Strategic Communicators provides a gentle introduction to well-selected key concepts with which undergraduate students should be familiar as they prepare to become effective strategic communicators.” (Nina O’Brien, International Journal of Communication, Issue 9, 2015)"Few advisers mean more to a CEO than strategic communicators. The very best bring more than a command of messaging and tactics; they offer genuine insight about the business. This book should be the first thing every aspiring communicator reads. It contains the defining lessons on how to earn trust, credibility, and respect." -Bill McDermott, Chief Executive Officer, SAP "The days when people in strategic communication could get by without understanding financial numbers is long gone, and this book is the prime tool for teaching them what they need to know." -Chris Roush, Senior Associate Dean and Walter E. Hussman Sr. Distinguished Scholar, University of North Carolina at Chapel Hill, USA "Never has it been more important for the strategic communicator to have a working knowledge of the business side of the enterprise. More than ever, it's essential for the communications objectives to be tied directly to the business objectives of the organization and it's impossible to correctly make that connection without knowing the essentials of business operations. Ragas and Culp have captured not just the 'nice to have' knowledge, but the really impactful knowledge needed by any communications professional who truly wants to create shared value for the organization and its stakeholders. This is a 'must have' book for any communicator's personal bookshelf." -Bob 'Pritch' Pritchard, PRSSA 2011-2015 National Faculty Adviser and Faculty Adviser, University of Oklahoma, USA "At last! Ragas and Culp have delivered the book communicators have long needed to grasp financial and economic fundamentals and enhance their effectiveness as strategic counselors. In clear, comprehensive style, Business Essentials is written for communicators by communicators and is a must have on classroom and office desks." -Sandra Duhé, Fellow PRSA; Member, Arthur W. Page Society; and Chair of the Division of Communication Studies, Southern Methodist University, USA "As a communications professional with a graduate business degree, I know first-hand that what Matt Ragas and Ron Culp have put forth in Business Essentials for Strategic Communicators is essential to anyone who aspires to be a successful communicator in today's business environment." -Mike Fernandez, Corporate Vice President, Cargill "Business Essentials for Strategic Communicators fills an enormous gap in most strategic communications students' education. It takes them through a range of business topics that are vital for success in the changing world of work. Written by two former business communication professionals, the book explains key issues such as understanding financial statements, the stock market, and corporate social responsibility. The timing couldn't be better for this practical guide for both students and practitioners." -Jimmy Gentry, Clyde M. Reed Teaching Professor, School of Journalism and Mass Communications, University of Kansas, USA "Business Essentials for Strategic Communicators is what scholars and students have all been waiting for! The challenge is not to confront future communication specialists with all there is to know about business, but to concentrate on what they need for their work as a consultant, media officer, or future CCO - and CEO counterpart. The authors have managed this enormous task with striking elegance. Moreover, they have succeeded in re-rooting the latest PR developments in the business discourse, thus creating a reliable common ground for every discussion with managers and on management." -Lars Rademacher, Professor of Public Relations, Darmstadt University of Applied Sciences, Germany "More than ever, today's communication leaders must be rock solid business executives, with fluency in the language, concepts, and strategies utilized by their C-Suite colleagues in finance, operations, marketing, and legal. Ragas and Culp have delivered an excellent resource to equip today and tomorrow's communicators with the framework and terminology they will need to deliver strategic counsel in all levels of the business. I highly recommend it to anyone in the communications profession, both current senior executives and those who aspire to be." -Tom Martin, Executive-in-Residence, The College of Charleston, USA "Years ago I was tasked with creating a 'capstone' course for our program and Public Relations Management was the result, anticipating the graduates' transition from technician to manager. That proved to be easy; finding the perfect textbook was not. Now, finally, Ragas and Culp come to the rescue. Business Essentials for Strategic Communicators is carefully planned, researched, and written for those who covet that 'seat at the table'. The glossary alone is worth the price." -Maria P. Russell, Fellow PRSA, and Professor of Public Relations and Director, Syracuse University, USATable of ContentsTable of Contents Foreword Gary Sheffer Preface Acknowledgements List of Tables and Figures PART I Introduction to Business Essentials for Communicators 1. Why Knowledge of 'Business 101' Matters PART II Foundational Business Knowledge for Communicators 2. Economics and Economic Indicators 3. Finance and the Stock Market 4. Accounting and Financial Statements 5. The Law and Corporate Disclosure 6. Intangible Assets and Non-Financial Information PART III Focal Areas at the Intersection of Business and Communication 7. Corporate Governance 8. Corporate Social Responsibility 9. Corporate Reputation PART IV Demonstrating and Improving the Business Value of Communication 10. Communication Measurement and Evaluation References Glossary Index About the Authors

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Book SynopsisThis practical guide shows how to facilitate collaboration among diverse individuals and organizations to navigate complexity and create change in our interconnected world.The social and environmental challenges we face today are not only complex, they are also systemic and structural and have no obvious solutions. They require diverse combinations of people, organizations, and sectors to coordinate actions and work together even when the way forward is unclear. Even so, collaborative efforts often fail because they attempt to navigate complexity with traditional strategic plans, created by hierarchies that ignore the way people naturally connect. By embracing a living-systems approach to organizing, impact networks bring people together to build relationships across boundaries; leverage the existing work, skills, and motivations of the group; and make progress amid unpredictable and ever-changing conditions. As a powerful and flexible organizing system that can span regions, organizations, and silos of all kinds, impact networks underlie some of the most impressive and large-scale efforts to create change across the globe.  David Ehrlichman draws on his experience as a network builder; interviews with dozens of network leaders; and insights from the fields of network science, community building, and systems thinking to provide a clear process for creating and developing impact networks. Given the increasing complexity of our society and the issues we face, our ability to form, grow, and work through networks has never been more essential. 

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Book SynopsisThis captivating book delves into the complex realm of management and organizational dynamics, focusing on the significance of paradoxes. From the intricate interplay between social obligations and business missions to the tension between stability and change, this textbook unveils the essence of these enduring contradictions. As organizations evolve, paradoxes become defining features, and illustrative cases of this are included throughout the textbook. Organizational Paradoxes equips students of organization management, organization change and strategy with an understanding of paradoxes, their philosophical underpinnings and their management in practice. Medhanie Gaim (PhD)isAssociate Professor of Management at Umeå School of Business, Economics, and Statistics, Sweden. Stewart Clegg is Professor at the University of Sydney in the School of Project Management and the John Grill Institute for Project Leadership and a Distinguished Emeritus Professor of the University of Technology Sydney. Miguel Pina e Cunha is the Fundação Amélia de Mello chair professor at Nova School of Business and Economics, Nova University Lisbon, Portugal.

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Book SynopsisDr. Beth Kaplan offers a lifeline for personal and professional fulfillment with Braving the Workplace!Practical steps for transformation. Dr. Beth Kaplan shares her expertise on belonging in the workplace while sharing insights on this vital element in a rapidly changing corporate landscape. Braving the Workplace combines groundbreaking research with engaging storytelling to offer a comprehensive guide for businesses. Dr. Kaplan provides a clear, actionable framework to help organizations cultivate a sense of belonging among their employees while promoting mental health.Belonging and the workplace. This book is valuable for many readers, from individuals grappling with personal belonging issues to senior leaders tackling leadership challenges and driving inclusivity. It provides strategies to effectively assume leadership roles, create a diverse work environment, and boost employee productivity. Braving the Workplace is a must-read for making belonging a fundamental aspect of any organization.Inside, you will find: A step-by-step guide on how to take action and create change for a diverse work environment Strategies for personal growth in finding a sense of belonging in the workplace Techniques for having inclusive conversations to foster a positive work environment If you enjoy books on work culture, such as Belonging, Inclusion on Purpose, or You Belong Here, then Braving the Workplace is for you!

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Book SynopsisRevamp your workplace culture with these 100 accessible strategies for creating a supportive, flexible, productive, and happy work environment, perfect for managers, human resource representatives, and other workplace leaders.It’s time to update your workplace culture! One of the most important reasons people today choose to stay—or leave—a job is the culture of the company. As people become more socially conscious; focus more on wellness, self-care, and work-life balance; and seek jobs where they feel a real connection, it’s more important than ever to think about the elements of a job between the work itself. But how do you create a culture that people enjoy while staying productive and successful? In Happy at Work, you’ll first learn a bit more about why a happy workplace is so important and how it can benefit both the individual employees and the company as a whole. Then, it’s time to take action. Considering new trends in the workplace and the ever-changing workplace, this book provides 100 strategies for improving your work environment. You’ll learn to tackle big topics that are important to people today, such as: -Providing fair compensation and benefits -Giving your employees real recognition and rewards -Respecting diverse needs -Cultivating a healthy work-life balance -And much more! This book not only provides great ideas for changing your workplace for the better, but also provides clear guidance on how to make those changes happen. Whether you’re a new manager, a long-time HR representative, or another leader ready to make a change, Happy at Work gives you everything you need to know to revitalize your workplace and make you (and your employees) happy to come to work every single day.Trade Review“My favorite is Chapter 7, which is all about how to achieve work-life balance. My daily battle! I got great tactical advice, with examples laid out nicely for me. Garrett’s tone made me feel ready and accepted. On the go? Each chapter lays out what to expect, and you won’t be disappointed. She gets right to the point and makes me feel confident about facing my challenges head-on. Don’t walk to get this book—run!” —Elainy Mata, Harvard Business Review“Digestible, actionable, and honest are how I describe this book. Happy at Work is what leaders who want to improve themselves need when they aren’t sure where to start. A wonderful reminder that there’s always something we should be willing to improve upon—because people depend on us.” —Franky “Tank” Rhodes, aPHR, @hrsagentofchaos on TikTok“If you are responsible for managing people in the corporate world, I highly recommend! Garrett brings tangible advice for leaders of an intergenerational workforce and offers sound guidance on how to create a workplace culture that is not only positive but authentic. I was inspired by how she made the concepts so approachable and easy to apply. You’ll want to keep this book in your office for reference—and it won’t get a chance to collect dust.” —Sequoia Owen, leadership coach, workplace culture consultant“Adapting to challenges in the workplace requires understanding leadership’s role in integrating changes into the culture. Happy at Work isn’t just a great read—its strategies are necessary to reach success. Garrett addresses how to maintain collective value in the workplace, describes the three tenets of workplace culture, and provides systematic changes to learn and grow.” —Bella Rushi, author of The Innovative Executive: Leading Intelligently in the Age of Disruption“Creating a thriving workplace culture is crucial in today’s rapidly changing workplace. Robyn L. Garrett’s groundbreaking book, Happy at Work, gives you one hundred strategies to transform your work environment into a supportive, flexible, productive, and happy one. It’s an essential read for leaders who want to cultivate a culture in which employees feel valued and motivated. Happy at Work isn’t just a collection of ideas; it’s a road map to a better workplace, and it deserves to be on the reading list of every leader who wants to create a productive, successful, and welcoming workplace.” —Jha’nee Carter, founder and CEO of The HRQUEEN“Robyn L. Garrett’s book, Happy at Work, is a timely road map to workplace effectiveness. Given the rise of recent and unique employer challenges, Garrett offers a refreshing, holistic, and practical take on organizational trends, while giving tangible tips that leaders can directly apply. Backed by cutting-edge research, this is a must-read for leaders at any and all levels.” —Allison Barr, MBA, MAP, global Leadership Solutions consultant and faculty“What I particularly love about Garrett’s premise is that we are all accountable for our own happiness. As leaders, it’s our job to role-model this accountability and create a culture that allows our team the space to create their own happiness. I love that Garrett is creating this ‘how-to’ book that today’s—and tomorrow’s—leaders can use to reshape the corporate environment.” —Mel Savage, executive coach, host of The Career Reset podcast“Happy at Work is a clarion call for modern executives to stop talking about culture and start building it with passion and intention. Robyn L. Garrett highlights the economic benefits of being happy at work and offers a practical path forward that’s accessible to anyone with the courage to take the first step.” —Gregory Offner Jr., author of Tip Jar Culture“Happy at Work is a modern guide to being a great leader in today’s working world. The work environment is going through a massive paradigm shift, and Garrett’s book is full of reasonable, actionable tips to help leaders navigate this new normal. If you manage a team, this is the guide you’ve been waiting for!” —Colin Rocker, TikTok career influencer“Creating truly human workplaces requires courageous and empathetic leaders. Happy at Work is a practical, approachable playbook that offers a blueprint for leaders at any level to create empowered, effective and, most importantly, happy teams. If you want to be a leader people love to work for, consider this required reading.” —Naveed Siddiqui, executive coach, future of Work Advisor

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Book SynopsisWhat''s stopping you from doing the best work of your life?People are sick of the old ways of doing business. Despite the enthusiasm that surrounded the emergence of a hybrid working world, it still takes for ever to get anything done. Meetings and emails are almost belligerently incessant. Bureaucracy and hierarchy continue to stifle creativity and talent. So - after literal decades of management theory, as well as multiple shifts in the technological landscape - why can''t we do better?Aaron Dignan is an expert in modernizing workplaces. He has built a career teaching top-level companies how to change to suit their workforce better and, in doing so, how to foster genuine innovation, loyalty and growth. In Brave New Work, he uses stories and experiences gathered from that career to lay out a fearless manifesto for a new type of work.This book will show you how to transform your team, department or business from the inside out, making wor

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Book SynopsisHoneybees make decisions collectively - and democratically. This book reveals that these incredible insects have much to teach us when it comes to collective wisdom and effective decision making. It presents an account of scientific discovery. It investigates how evolution has honed the decision-making methods of honeybees over millions of years.Trade ReviewOne of Financial Times (FT.com)'s Books of the Year in Nonfiction Round-Up in the Science & Environment list for 2010 "Dr. Seeley is an engaging guide. His enthusiasm and admiration for honeybees is infectious. His accumulated research seems truly masterly, doing for bees what E.O. Wilson did for ants."--Katherine Bouton, New York Times "Although the details are complicated, Seeley's explanations are remarkably clear. The text is abundantly illustrated with figures that are cleverly simplified in comparison to how they might appear in scientific journals. For readers who may be less passionate about the particulars of honeybee life, Seeley also reveals parallels between the way swarms make decisions and how the human brain sorts through conflicting neuron signals to reach decisions. He also provides a few pointers on how rules of honeybee democracy may be applied to decision-making in human groups, with minimal dependence on a leader, vigorous competition among a diversity of viewpoints, and a method for determining a majority-based resolution."--May Berenbaum, Times Literary Supplement "Seeley's work--extended over years and summarized clearly and engagingly here--is a model of biological research that builds bridges to the social sciences, and to the practical arts of institutional design for humans."--Adrian Vermeule, New Republic's The Book "[S]plendid."--John Whitfield, Nature "[E]ngaging and fascinating... Seeley writes with infectious enthusiasm... Honeybee Democracy offers wonderful testament to his career of careful investigation of a remarkable natural phenomenon. The breadth and depth of the studies reported in it should inspire all students of animal behavior."--Science "To illustrate bee decision making, Seeley details how swarms choose a new home. Seeley presents his material with charm, and the bees' system of house-hunting becomes surprising and awe-inspiring."--Science News "In Honeybee Democracy, Seeley carefully narrates his many seasons of experiments using plywood next boxes that could be moved and modified at will. He discovered what bees like in a home, how scouts measure the dark interiors of these boxes and most of all, how the swarm 'votes' to decide which nest to occupy... Honeybee Democracy is a brilliant display of science at work, with each experiment explained and illustrated."--New Scientist "[I]t is a book well worth studying. Within its pages we find out about an important aspect of the life of the honeybee (with some practical implications for beekeepers), how researchers work both in the field and in the laboratory, the objective way in which the experiments are carried out but, most of all, how in the seeking of a new home bees provide us with a model of true democratic behaviour which any group could use to its advantage. Indeed, the last chapter alone, 'Swarm Starts' would make an excellent minibook for anyone who is involved in decision making no matter what position they hold."--Beekeepers Quarterly "Rather than presenting a dry review of his findings, Seeley intertwines them with his thought processes, anecdotes and generous appraisals of students and fellow scientists. His skill in writing a book with so much science in such simple language is admirable. Even a non-beekeeper can understand what he is trying to convey. The photographs are beautiful and the illustrations elegant."--Zachary Huang, Times Higher Education "The year's most enchanting science book."--Financial Times (FT Critics Pick 2010) "Honeybee Democracy, by Thomas D. Seeley, will teach you everything you ever wanted to know about one of the world's most beneficial insects... Seeley, a biologist and beekeeper, presents his excellent understanding of what makes the bees' society work for the survival of the species."--Washington Post "His argument is seductive... [R]eading Honeybee Democracy is a delightful way to spend an evening."--National Post "[O]ne cannot help but be inspired by the beauty of Seeley's hypothesis-driven experimental work. The book is beautifully presented with illustrations, photographs, charts and anecdotes, and succeeds in making the whole field of investigation accessible to the non-specialist... [O]ne is swept away by Thomas Seeley's enthusiasm for a subject that is clearly his passion."--Philippine Rudolf, British Politics and Policy "Seeley shares his 35-plus years of experience working with bees. He presents a very interesting treatise about his research (as well as that of other scientists) on these eusocial insects and their fast and accurate group decision making when choosing the colony's new dwelling place. This very well-written book is also beautifully illustrated, highly informative, and educational."--Choice "[T]his work makes an important contribution to a growing body of literature in disciplines removed from political science or sociology (such as biology in this case). It is felt that this may help us to understand what this enigmatic term or concept 'democracy' might actually be. To finish, this book comes highly recommended to any interested in learning about a new non-human democratic typology."--Jean-Paul Gagnon, Journal of Democratic Theory "Princeton University Press is to be congratulated in producing a book that is great value for the money and beautifully produced. The author is to be congratulated in writing a book that in its content and voice will reach and satisfy both scientists and nonscientists, both bee people and those not yet bitten (or stung). Honeybee Democracy is both easy and enjoyable to read."--Francis L. W. Ratnieks, Animal Behaviour "Seeley writes in an engaging and entertaining style. He also manages to explain complicated facts in easily understandable prose without compromising on the scientific information, and his comparisons with human behaviour and democratic practices are telling... The author aimed to bolster, 'an appreciation of these little creatures'. Mission accomplished. It's hard to not be fascinated by the, 'little six-legged beauties.'"--Uli Ernst, Lab Times "[Honeybee Democracy is] an exceptional combination of memoir, entomology, and political philosophy."--Carl Zimmer, DiscoverMagazine.com's The Loom blog "Reading Tom Seeley's book will give you an understanding of bees which will help your beekeeping... Like all the author's books and papers, this one is worth a place in your bee library."--Adrian Waring, Bee CraftTable of ContentsPrologue 1 Chapter 1: Introdu ction 3 Chapter 2: Life in a Honeybee Colony 20 Chapter 3: Dream Home for Honeybees 43 Chapter 4: Scout Bees' Debate 73 Chapter 5: A greement on Best Site 99 Chapter 6: Buildi ng a Consensus 118 Chapter 7: Initiating the Move to New Home 146 Chapter 8: Steering the Flying Swarm 175 Chapter 9: Swarm as Cognitive Entity 198 Chapter 10: Swarm Smarts 218 EPILOGUE 233 Notes 237 Acknowledgments 261 Illustration Credits 265 Index 271

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Book SynopsisTable of ContentsIntroduction 1 Part 1: Introducing OKRs 5 Chapter 1: Achieving Goals with OKRs 7 Chapter 2: The Benefits of OKRs 19 Part 2: Preparing to Create OKRs 35 Chapter 3: First Things First: Identify Why You Are Creating OKRs 37 Chapter 4: Filling Vital OKRs Roles within the Organization 47 Chapter 5: Determining Where and When to Create OKRs 67 Chapter 6: The Raw Materials of OKRs: Mission, Vision, and Strategy 89 Part 3: Creating OKRs 109 Chapter 7: Preparing to Create OKRs 111 Chapter 8: Rolling Up Your Sleeves, Part 1: Creating Objectives 137 Chapter 9: Rolling Up Your Sleeves, Part 2: Creating Key Results 163 Chapter 10: Making Your OKRs Even Stronger 189 Part 4: Managing with OKRs 211 Chapter 11: Holding OKRs Review Meetings 213 Chapter 12: Scoring and Analyzing OKRs Results 235 Chapter 13: Making OKRs Stick 253 Part 5: The Part of Tens 271 Chapter 14: Ten Common Questions about OKRs 273 Chapter 15: Ten “Musts” to Ensure OKRs Success 283 Chapter 16: Ten Tips for Creating Effective OKRs 293 Index 303

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Book SynopsisHow to work and manage others successfully in matrix organisations operating across regions and functions, with global teams, customers and supply chains. Traditional management training prioritizes clarity, predictability and control. In a matrix we need to be able to balance this with the ability to tolerate ambiguity, manage uncertainty and decentralize control. Managers need an expanded toolkit to help them move from the hard to the soft, from the concrete to the ambiguous and back again depending on the situation. Making the Matrix Work helps you develop your matrix mindset and will show you how to establish and engage networks that do not depend on role, control or authority to get things done.This 10 year anniversary edition has been extensively revised to cover Agile and digital working, for those working and managing in the fast paced new world of work, with autonomous teams, iterative working and non-hierarchical leadership. It will includes new material on alignment and connecting across silos, and on autonomous teams as well as 3 major new chapters on:Change and stabilityHierarchyNetworks There are updates to terms and techniques throughout the book to reflect hybrid and post pandemic working considerations and the impact of digital transformation.

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Book SynopsisMost people think they listen well, but they rarely do - not at this level. Listening this way is a radical act.The power of effective listening is recognised as the essential tool of good management. In this book, Nancy Kline describes how we can achieve this, and presents a step-by-step guide that can be used in any situation. Whether you want to have more productive meetings, solve business problems, create bold strategies, or build stronger relationships, this book offers you a new world of possibilities.From blue chip companies developing high-powered teams to individuals seeking personal growth, a Thinking Environment has come to mean transformation of the highest quality.Table of ContentsPart One: A Thinking Environment: Its Ten Components Part Two: Creating a Thinking Environment Part Three: The Thinking Society Part Four: A Thinking Future

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Book SynopsisThis book is for upper-level students, managers and academics who are interested in exploring the 'messy reality' of the contemporary workplace and in considering how things might be done differently. In particular, it offers a critical perspective on organisational behaviour and the sociology of work.By challenging common sense ideas about management, this textbook offers an up-to-date view of the complex problems and dilemmas facing managers and workers in the contemporary world. Providing a fresh analysis and overview of several core themes, the chapters focus on applied ethics, social issues, diversity, continuity and change. Theoretical reflections are combined with detailed ethnographic studies to offer both breadth and depth. Individual chapters present studies on issues as diverse as teleworking, apprentices, paternalism, migration, animal charities, factory work and farm work. Underpinning all of these studies is a sense that the world of work could be a better place and that students, practitioners and tutors all have an obligation to question the assumptions in business and management.Key features include: Original in-depth qualitative cases Critical approach Non-standard work situations Presents lived experience rather than 'model' or 'idealised' problems Focus on context, understanding and interpretation of complex situations Examples of a variety of management practice Discussion of management issues in wider philosophical and political context Contemporary Issues in Management would be suitable for those studying organisational behaviour, management, ethnography and sociology of work. The book will also be of interest to the general reader with an interest in developing a broader awareness of contemporary management.Trade Review'This edited collection by Hamilton, Mitchell and Mangan displays wonderfully Keele's tradition of critical engagement with studies and practices of work, management and organizations. The contributions are well-written, philosophically sophisticated and empirically rich discussions of contemporary significant issues such as dignity, justice and truth at work. Students who want to go beyond management-speak and wish to learn more about the messy, contradictory, ambiguous and often dark nature of management as it is practised today will find in this book an inspiring, challenging and informative resource.' -- Alessia Contu, The University of Warwick, UK'Scholars at Keele Management School continue to deliver brilliant critical insights. This refreshing and innovative collection will challenge students and researchers alike to seriously rethink received wisdom on management and organisations.' -- Liz Parsons, University of Liverpool Management School, UK'What do animals, alternative organizations and ambiguity have in common? This splendid collection provides a fascinating range of contemporary issues for the reader to chew on, and gives space for some critical voices to explore the messiness of work organizations.' -- Martin Parker, University of Leicester, UKTable of ContentsContents: Introduction 1. The Corruption of Business: A Statement of a Contemporary Problem Gordon Pearson 2. Ambiguity as Organisational Practice: An American Pragmatist Perspective Mihaela Kelemen 3. Dignity and Meaningful Work in Organisations Laura Mitchell 4. Is Paternalism Still Relevant? Changing Culture in a Mutual UK Insurance Company Darren McCabe and David Knights 5. Youth Employment, Masculinity and Policy Teresa Oultram 6. Hard Work, Productivity and the Management of the Farmed Environment in Anthropological Perspective Steven B. Emery 7. Disjointed, Degraded and Divided? A Tale of Dirty Work at the Chicken Factory Lindsay Hamilton and Darren McCabe 8. Migration into the United Kingdom: Employers and the Function of Migrant Labour Steve French 9. Interpreting Technology: Telework and the Myth of Liberation Emma Surman 10. Media as Mediation: Uncertainty and Representation in the Construction of News Barry Schofield 11. Care of the Underdog: Animals, Culture and the Creation of Moral Certainty in the Rescue Shelter Nik Taylor and Lindsay Hamilton 12. Where Are the Alternative Organisations in Organisational Behaviour Textbooks? Anita Mangan Afterword Phil Johnson Glossary Index

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Book SynopsisâœUnderstanding organisational politics is critical for coaches who want to bring a systemic lens to their work. This fascinating title brings this topic to life, blending insight and practice on diverse themes from gender to digital and from presence to psychological safety.âProf Jonathan Passmore, Professor of Coaching & Behavioural Change, Henley Business School, UKâœThis book is an invaluable guide for anyone wanting to create an inclusive work environment despite the complexities of office politicsâ Whether you're a seasoned executive or just starting your career, this book is a must-read for anyone seeking to thrive in today's competitive business environment.âDr Riza Kadilar, EMCC Global President, The NetherlandsFor employees, managing politics is a core skill. For coaches and mentors, there is the constant dilemma of how to help a client thrive in a political environment while remaining authentic. CoachinTable of ContentsChapter 1: What do we mean by politics?Chapter 2: Political dilemmas in the workplaceChapter 3: Ground-rules for political conversationsChapter 4: How coaches can help?Chapter 4: Ethical mentoringChapter 5: When politics are poisonousChapter 6: The role of coach supervisionChapter 7: What can politics (capital P) teach us about coaching and business?

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Book SynopsisIn today's complex corporate world, contemporary governance calls for a varied and versatile cognitive approach to problems demanding times require nimble minds and rounded perspectives. The authors' research has identified five key leadership intelligences the 5Qs which high-performing leaders need to simultaneously employ in order to achieve transformational change. These are: IQ (cognitive intelligence); EQ (emotional intelligence); PQ (political intelligence); RQ (resilience quotient); and MQ (moral intelligence).The 5Qs come together to inform every aspect of leadership, and each of them can, in different ways, be nurtured and practised through learning and development. Andrew Kakabadse and Ali Qassim Jawad have tested the 5Qs on leaders worldwide, applying them at all levels of leadership in order to explore the combinations of intelligences needed to become a well-rounded, effective leader in any situation.

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Book SynopsisMany of us are striving to reach our full potential at work and beyond to achieve our goals, rise to challenges and connect well with others. But how can we actively develop our performance, while also taking care of our well-being and life satisfaction? The Performance Curve is a bold new holistic guide that effectively tackles this challenge, providing practical insights into how you can develop and sustain a productive and fulfilling life.Crucially, this book explores not only how you can improve individual performance, but also how to build relationships and environments that bring out the best in others. By interweaving the individual and the collective, this unique approach produces the most effective and sustainable results across the board.The Performance Curve is a powerful combination of neuroscience, psychological research and practical guidance. These concepts are then brought to life through the stories of remarkable individuals from diffeTrade ReviewAn inspirational and accessible synthesis of business and organization management, psychology and brain science, brought to life with vivid and engaging anecdotes. -- Trevor Robbins, Professor of Cognitive Neuroscience, University of CambridgeHighly practical yet deeply substantive, The Performance Curve is a masterful synthesis of the best of what we know about how to become the better version of ourselves we were meant to be. -- Robert Kegan, Harvard University, co-author of 'Immunity to Change' and 'An Everyone Culture'Carries an important message for boards and executive teams seeking practical ways to build the social capital of their organizations. -- Paul Coombes, Chairman, Centre for Corporate Governance, London Business SchoolYou couldn’t ask for a better, more credible guide to raising your professional game and getting more from your life. -- David Morley, MD and Head of Europe at CDPQ. Former CEO and Executive Chairman of Allen & OveryA very engaging and thought-provoking read. -- Elona Mortimer-Zhika, CEO, IRIS Software GroupI can’t think of a more timely and valuable book to help us navigate the changes in mind-set we need to perform and thrive, today and in the future. -- Mark Joseph, CEO, Mobitas AdvisorsThese methods help individuals to develop their leadership muscles and sustainable performance, and businesses to build an effective pipeline for talent, a growth-oriented culture. -- Janet Dekker, EVP Human Resources, Safran Aircraft EnginesCompelling and full of new insights for unleashing individual and organizational performance. -- Heather Bock PhD., Global Chief Learning Officer, Hogan LovellsPractically distils a wide variety of highly effective approaches to enable leadership success in a post-conventional world. Read it and be better. -- Nicolas Ceasar, Head of Leadership Development and Coaching, NatWest GroupThis is an important book. It goes beyond the platitudes of ‘look after yourself to be your best’ and provides evidence-based tools for maximizing your potential and driving sustained organizational performance. -- Colin Price, Former Global Managing Partner, Organization Practice, McKinsey & Co.A manifesto for aiming higher, individually and collectively. -- Sharon Toye, founder of Leadership Mindset Partners and author of 'Accelerating Performance'Highlights the importance of lifelong learning for developing and maintaining our best cognitive function and wellbeing. -- Barbara J Sahakian, Professor of Clinical Neuropsychology, University of CambridgeA comprehensive guide to being your best in today’s uncertain world and to building winning teams that get breakthrough results. -- Chris de Lapuente, Chairman and CEO, LVMH Selective Retailing, Perfumes & CosmeticsThe Performance Curve goes deep into the catalysts that drive effectiveness and will-being. Highly recommended. -- Tsun-yan Hsieh, Chairman, LinHart Group and Senior Partner Emeritus, McKinsey & Co.Offers an insightful map for development which has breadth and depth, and provides solid handolds for the climb to performance. -- David Rooke, founder, Harthill ConsultingAn indispensable read for anyone looking to achieve both effectiveness and well-being. -- Dena McCallum, Co-Founder, Eden McCallum

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Book SynopsisThe revolutionary book that teaches you how to use the cutting edge of human psychology to build high performing workplace cultures.Too often, great cultures feel like magic. Most importantly, it teaches you to build great cultures, using a systematic and sustainable approach.High performing cultures cant be left to chance.Trade Review"Getting organizational culture right is as difficult as it is critical. Doshi and McGregor provide numerous real-world recommendations for how to do this. They bring to bear years of hands-on experience that will prove invaluable to leaders in all sectors-corporate, non-profit, and public." -- -Joel Klein, CEO Amplify, former Chancellor NYC public schools. "Getting organizational culture right is as difficult as it is critical. Doshi and McGregor provide numerous real-world recommendations for how to do this. They bring to bear years of hands-on experience that will prove invaluable to leaders in all sectors-corporate, non-profit, and public." -- -Tom Doctoroff, CEO Asia Pacific, J. Walter Thompson, author of Twitter is Not a Strategy "A winning strategy requires a winning organizational culture to carry it forward. In Primed to Perform former McKinsey consultants Neel Doshi and Lindsay McGregor give us practical guidance and proven practices to effectively transform our organizations through the science of motivation and performance." -- -Jeff DeGraff , The dean of innovation, professor, Ross School of Business, University of Michigan, author of Leading Innovation "A fresh, ambitious look at the science and practice of motivation, with big implications for leaders to fuel high-performing, high-energy cultures. Primed to Perform is an excellent companion to Drive." -- -Adam Grant, Wharton professor and New York Times bestselling author of Give and Take "A grand tour of the science of culture, filled with awe-inspiring experiments and surprising, real-life case studies. Smart, deeply researched, and incredibly practical, leaders will turn to this book again and again whether they're building an organization from scratch or transforming an established company." -- -Shawn Achor, happiness researcher and New York Times bestselling author of The Happiness Advantage "This book is loaded with fascinating, thought-provoking and actionable advice that could transform a workplace from drudgery to real engagement. Take notes." -- -Patrick Lencioni, president, The Table Group, author of The Five Dysfunctions of a Team and The Advantage "Primed to Perform doesn't just provide tactics for motivating a few superstars; it offers a proven system for motivating an entire workforce. If you want to get your team off yesteryear's career ladders and onto new learning curves--stretching, growing and contributing at their best--read this book." -- -Liz Wiseman, President, The Wiseman Group, bestselling author of Multipliers and Rookie Smarts

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Book SynopsisWall Street Journal BestsellerIn this groundbreaking guide, a management expert outlines the transformative leadership skill of tomorrow—one that can make it possible to build truly diverse and inclusive teams which value employees’ need to belong while being themselves.  Humans have two basic desires: to stand out and to fit in. Companies respond by creating groups that tend to the extreme—where everyone fits in and no one stands out, or where everyone stands out and no one fits in. How do we find that happy medium where workers can demonstrate their individuality while also feeling they belong?The answer, according to Stefanie Johnson, is to Inclusify. In this essential handbook, she explains what it means to Inclusify and how it can be used to strengthen any business. Inclusifying—unlike “diversifying” or “including”— implies a continuous, sustained effort towards helping diverse teams feel engaged, empowered, accepted, and valued. It’s no use having diversity if everyone feels like an outsider, she contends.In her research, Johnson found common problems leaders exhibit which frustrate their attempts to create diverse and cohesive teams. Leaders that underestimated the importance of group coherence and dynamics often have employees who do not feel like they belong; leaders that ignore the benefits of listening to different perspectives leave some people feeling like they cannot be their authentic selves.By contrast, leaders who Inclusify can forge strong relationships with their teams, inspire greater productivity from all of their workers, and create a more positive environment for everyone. Having a true range of different voices is good for the bottom line—it allows for the development of the best, most innovative, and creative solutions that are essential to success. Inclusify reveals the unexpected ways that well-intentioned leaders undermine their teams, explains how to recognize the myths and misperceptions that drive these behaviors, and provides practical strategies to become an Inclusifyer. By learning why uniqueness and belonging are so imperative, leaders can better understand what makes their employees tick and find ways to encourage them to be themselves while ensuring they feel like they are fully part of the group. The result is a fully engaged team filled with diverse perspectives—the key to creating innovative and imaginative ideas that drive value.Trade Review“Many leaders are talking about building more diverse, inclusive workplaces, but few are making real progress. Stefanie K. Johnson is here to do something about that. In addition to her work as a leading researcher, Johnson has extensive experience consulting and advising; her book is full of rigorous evidence and practical ideas for making sure that people who stand out are able to fit in as well.” — Adam Grant, New York Times bestselling author of Originals and Give and Take and host of the chart-topping TED podcast WorkLife “Inclusify is a practical, action-oriented guide to being a better leader for all of your stakeholders. This book will be a game changer for creating more innovative, engaged, and productive teams. Through her academic research and interviews with top CEOs, Stefanie Johnson has compiled remarkable data and insights that have the power to change the world.” — Dr. Marshall Goldsmith, #1 executive coach in the world “In Inclusify, Stefanie K. Johnson takes the conversation beyond diversity, moving us closer to real inclusion and equality. Her positive spin on what we can achieve by working together will change the workplace.” — Billie Jean King, founder, Billie Jean King Leadership Initiative “Stefanie K. Johnson’s book provides a new lens through which to examine diversity and inclusion that is both practical and insightful. Inclusify provides so much intriguing data to feed your mind but also shares great stories that engage your heart.” — Verna Myers, VP of Inclusion Strategy, Netflix

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Book SynopsisDoes business just exist to maximise shareholder profit? The belief it does has had disastrous consequences for our economies, environment, politics, and societies, argues Colin Mayer. In an urgent call for reform, he sets out an agenda to remake the corporation into a powerful force for promoting economic and social wellbeing in its fullest sense.Trade ReviewMayer of the Saïd Business School at Oxford is one of the world's foremost critics of the idea that the aim of companies is to maximise shareholder value. This, he argues cogently, represents a betrayal of one of humanity's most extraordinary inventions. * Martin Wolf, Books of the Year 2018, The Financial Times *[A] remarkable and radical new book. * Martin Wolf, The Financial Times *Mayer's manifesto recasts the company's place in society. * Andrew Edgecliffe-Johnson, the Financial Times04/01/2019 *His [Colin Mayer's] book is a resounding paean and radical road map towards a bright future for the corporation and capitalism. * Andrew Hill, The Financial Times *The book is far more than a manifesto for change ... Mayer's book performs a great service. * Richard Bronk, the Society of Professional Economists, Reading Room (open access) *Excellent ... a vitally important subject and it's a really well-written book. * Diane Coyle, The Enlightened Economist *A book that will transform the attitudes and perspectives of corporations. * Robert L. Brown, Juriste International *A powerful reply to the steadily increasing criticism of free market business... So far, the defenders of capitalism have failed to find a convincing voice or to offer any significant ways to improve how business is perceived. Now Colin Mayer provides answers and a coherent manifesto for change. * Peter Chadwick, IEDP Book Reviews *Our world does not have long for business to escape its 40 year-long capture by the Chicago school. This book is an historic milestone in economic theory because it marks the final nail in Milton Friedman's intellectual coffin. It does this by illuminating a pragmatic pathway for business and policy makers to follow, to escape an anachronistic orthodoxy that is killing our beautiful planet and our precious communities. They must study it closely and then move fast, so that we all - and those who come after us - might avoid calamity and, instead, prosper. * James Perry, Chairman of Cook *Here is the case for reinventing the corporation so that it serves human well-being. Colin Mayer shows both why an exclusive focus on shareholder value is damaging, and how purposeful changes could support trustworthy corporations that combine social and business benefits. * Baroness Onora O'Neill of Bengarve, Emeritus Professor of Philosophy, University of Cambridge *In his humane and readable book, Colin Mayer makes a compelling case for a new concept of the corporation, and the need to treat corporate purpose as far more than shareholder value. In showing how restoring trust is key to a true future prosperity, it will reframe much of our thinking on this central subject. * The Hon. Mr Justice William Blair, High Court Judge of England and Wales. *A wonderful manifesto for change and essential reading for any who remain to be convinced that business can - and should - be a force for a societal good. One of the most insightful and comprehensive accounts yet of how - and why - the corporation needs to change if it is to meet the needs and expectations of a new era. Thoughtful and well-argued, Mayer has done the cause of enlightened capitalism great service. * Paul Polman, CEO, Unilever *Rarely in the history of economics and law does a person observe the current state of the world, recognize its deficiencies, and put forth a policy and paradigm that is destined to change the world. John Maynard Keynes in the twenties and thirties and now Colin Mayer are prime examples. This book is destined to be the "bible" of the Mayer-Paradigm of corporate governance and the template for the policy changes that are necessary to implement it. * Martin Lipton, Senior Partner Wachtell, Lipton, Rosen & Katz *Businesses have a duty to do well by stakeholders as well as shareholders. How did too many corporations lose their sense of purpose? What is the right path to build responsible, sustainable relationships with society? This insight-rich book offers a comprehensive guide for restoring trust between companies, consumers, and communities. Professor Mayer makes a compelling argument that the purpose and values of modern corporations have been diluted and it will take the work of executives, legislators, regulators, bankers, investors, and even shareholders to fix. * Dominic Barton, Global Managing Partner Emeritus, McKinsey & Company *The financial crisis and its aftermath called for answers - questions were raised instead. Our corporate and political environments have been severely shaken for more than a decade. We have to find new approaches and look for better answers to bring our social market economies into balance. Colin Mayer relentlessly challenges conventional wisdom, combining diverse academic fields and bringing business to meet academia. Prosperity is building on a wealth of research looking at the broader picture and its many corners to seek appropriate answers to the challenges of our world. Is 'purpose first, prosperity follows' the answer? * Daniela Weber-Rey, non-executive director of HSBC Trinkaus & Burkhardt and Fnac-Darty *Colin Mayer has elevated the conversation about business and society. Bold enough to reimagine an economic system, specific enough to drive action, Prosperity introduces the higher-order thinking necessary to build a more Inclusive Capitalism. * Lynn Forester de Rothschild, CEO of E.L. Rothschild and the Coalition for Inclusive Capitalism *With characteristic courage and purposeful passion, Mayer challenges the status quo as to who corporations serve and benefit. Prosperity presents a paradigm shift, revealing tomorrow's corporation today. It marks the start of a new age of enlightenment, which will stimulate the sensibilities of all who care about the role of business in society. * Guy Jubb, former Global Head of Governance and Stewardship, Standard Life Investments *This is a timely and highly insightful treatise on the urgent need to revisit today's misguided and simplistic views on the purpose of the corporation. It is a significant contribution addressing the growing economic and social challenges confronting us today. * Cyrus Ardelan, Chairman, Citigroup Global Markets Ltd *Prosperity makes a limpidly clear and convincing case for an urgent re-think of the role of business in society. The fifty years since Friedman gave the doctrine of 'shareholder value' totemic significance have seen the interests of proprietors, governments and communities diverge. This has produced unacceptable inequalities in outcomes and shocking destruction of the environment. The arguments Colin makes for radical reform of the role of the corporation in society are compelling, and rooted in common sense and fairness. I hope that many others involved in defining the purpose of their businesses learn as much from Prosperity as I have. * Peter Norris, Chairman of Virgin Group *One of the most pressing questions facing the world today is 'What is the role of the corporation in society?' Thanks to Professor Colin Mayer we now have a definitive answer: the corporation's role is to fulfill its purpose. In an intellectual and very readable tour de force, Professor Mayer brings to bear an astonishing range of academic disciplines to present a very practical framework for how company's need to be managed today. For their own sake and the sake of us all. * Robert Eccles, Founding Chairman of the Sustainability Accounting Standards Board and Professor of Management Practice, University of Oxford *Table of ContentsPart I: Principles 1: Purpose 2: ValuesPart II: Provenance 3: Evolution 4: OwnershipPart III: Practice 5: Governance 6: PerformancePart IV: Policy 7: Law 8: RegulationPart V: Partnership 9: Finance 10: Investment

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Book SynopsisReassembling the Social is a fundamental challenge from one of the world''s leading social theorists to how we understand society and the ''social''. Bruno Latour''s contention is that the word ''social'', as used by Social Scientists, has become laden with assumptions to the point where it has become misnomer. When the adjective is applied to a phenomenon, it is used to indicate a stablilized state of affairs, a bundle of ties that in due course may be used to account for another phenomenon. But Latour also finds the word used as if it described a type of material, in a comparable way to an adjective such as ''wooden'' or ''steely''. Rather than simply indicating what is already assembled together, it is now used in a way that makes assumptions about the nature of what is assembled. It has become a word that designates two distinct things: a process of assembling; and a type of material, distinct from others. Latour shows why ''the social'' cannot be thought of as a kind of material or domain, and disputes attempts to provide a ''social explanations'' of other states of affairs. While these attempts have been productive (and probably necessary) in the past, the very success of the social sciences mean that they are largely no longer so. At the present stage it is no longer possible to inspect the precise constituents entering the social domain. Latour returns to the original meaning of ''the social'' to redefine the notion, and allow it to trace connections again. It will then be possible to resume the traditional goal of the social sciences, but using more refined tools. Drawing on his extensive work examining the ''assemblages'' of nature, Latour finds it necessary to scrutinize thoroughly the exact content of what is assembled under the umbrella of Society. This approach, a ''sociology of associations'', has become known as Actor-Network-Theory, and this book is an essential introduction both for those seeking to understand Actor-Network Theory, or the ideas of one of its most influential proponents.Trade ReviewThis book makes ANT accessible and therefore a great resource for any student wishing to learn the language and ways of ANT. * Gabrielle Durepos18/02/2009 *Table of ContentsPART I: HOW TO DEPLOY CONTROVERSIES ABOUT THE SOCIAL WORLD; PART II: HOW TO RENDER ASSOCIATIONS TRACEABLE AGAIN

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Book Synopsis***NEW YORK TIMES BESTSELLER***Feel like you''re always drowning in email? How much more would you achieve without them - and how much happier would you be? ''A World Without Email crystallizes what so many of us feel intuitively but haven''t been able to explain: the way we''re working isn''t working.'' Drew Houston, co-founder and CEO of Dropbox ________________ Emails are an integral part of work today. But the ''kind regards'', forwards and attachments we check every 5.4 minutes are making us unproductive, stressed and costing businesses millions in untapped potential. Bestselling author of Deep Work and Digital Minimalism, Cal Newport, is here to offer a radical new vision - a world without email. Drawing on sociology, behavioural economics and fascinating case studies of thriving email-free companies, Newport explains how this modern tool doesn''t work for our ancient brains and provides solutions you can implement today to transform your workday into one without constant, distracting pings. Revolutionary and practical, A World Without Email will liberate you to do your most profound, fulfilling and creative work - and be happier too. ________________ ''If you are currently drowning in endless email and not sure where to start: read this book'' Emma Gannon, author of The Multi-Hyphen Method ''Read this superb book. It might just change your life; it''s changing mine'' Tim Harford, author of How To Make The World Add Up ''This is a bold, visionary, almost prophetic book that challenges the status quo'' Greg McKeown, author of EssentialismTrade ReviewCal Newport has proved himself as the most essential writer around, yet again making a compelling case for us to renegotiate our relationship with technology -- Bruce Daisley, author of Sunday Times #1 Bestseller The Joy of WorkLife is full of interruptions, but when a Cal Newport book appears, I drop everything and read. Newport is making an outrageous claim here: not just that email is annoying and overwhelming, but that we can and we will do much, much better. But with evidence and examples from the cutting edge of programming to the factory floors of a century ago, he makes a compelling argument. Read this superb book. It might just change your life; it's changing mine -- Tim Harford, author of 'How To Make The World Add Up'This is the book I didn't know I desperately needed. If you are currently drowning in endless email and not sure where to start: read this book -- Emma Gannon, author of Sunday Times bestseller The Multi-Hyphen Method and host of award-winning podcast Ctrl Alt DeleteA World Without Email crystallizes what so many of us feel intuitively but haven't been able to explain: the way we're working isn't working. Cal Newport charts a path back to sanity, offering a variety of road-tested practices to help us escape the tyranny of our inboxes and achieve a calmer, more intentional, and more productive working life -- Drew Houston, co-founder and CEO of DropboxThe future of work demands new tools of collaboration. Cal Newport is on a quest to uncover better ways for knowledge workers to collaborate. Out of this will come the new work space -- Kevin Kelly, Senior Maverick for WiredThis new work from Cal Newport goes beyond hacking at the branches of the email problem and strikes right at the root of it. This is a bold, visionary, almost prophetic book that challenges the status quo. If you want to peer into what the future of work could look like, read this book now -- Greg McKeown, New York Times bestselling author of Essentialism: The Disciplined Pursuit of LessThis book is a call to action. Newport suggests that now is the time to reimagine work with the specific goal of optimizing our brain's ability to sustainably add value. Don't let your teams and organizations lose out any further - read this book to help you get started -- Leslie Perlow, author of Sleeping with Your Smartphone and Professor of Leadership at Harvard Business SchoolCal Newport is an essential worker in today's hyperactive workplace, and his commitment to waking the digital sleepwalker should be applauded -- Damian Bradfield, co-founder of WeTransfer and author of The Trust ManifestoNewport has defined the scale of a problem too few of us knew existed -- Pilita Clark * Financial Times *A World Without Email delves into the history of communications and management, arguing that knowledge work processes need a radical rethink, just as production lines transformed manufacturing in the late 19th and early 20th centuries. Practical and fascinating. -- Tim Harford * Financial Times, Best Books of 2021 *A book forthose who feel racked with guilt and anxiety about their overflowing email inboxes, Cal Newport explains why this modern way of working needs a radical rethink. Practical and interesting, Newport examines how we can change this and find focus in 'the age of overload'. * The Times, 12 Best Business Books of 2021 *

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Book Synopsis`The book is a good read. Gabriel has an engaging writing style, liberally interspersed with vignettes, cases, and quotes. While the reader may not agree with some of what Gabriel is espousing, the author presents his material in a non-judgemental manner. And who knows ? Maybe Gabriel is foreshadowing some new directions in organizational theory and even new research methodology' - Journal of Occupational and Organizational PsychologyThis book is a comprehensive and systematic examination of the insights psychoanalysis can offer to the study of organizations and organizational behaviour.Richly illustrated with examples, Yiannis Gabriel's exhaustive study provides fresh understandings of the role of creativity, control mechanisms, leadership, culture, and emotions in organizations. Core theories are explained at length and there is a chapter on research strategies. Extensive reference is made to practical cases, and there is a reviTrade Review`If the reader seeks an informed and sophisticated discussion of psychoanalytic theory and organization, this book is a must read′ - Contemporary Psychology `The book is a good read. Gabriel has an engaging writing style, liberally interspersed with vignettes, cases, and quotes…While the reader may not agree with some of what Gabriel is espousing, the author presents his material in a non-judgemental manner…. And who knows? Maybe Gabriel is foreshadowing some new directions in organizational theory and even new research methodology′ -Journal of Occupational and Organizational PsychologyTable of ContentsIntroduction - with Howard S Schwartz Psychoanalysis and Organization Core Psychoanalytic Ideas and Theories Psychoanalysis, Clinical Practice and the Human Sciences Individual and Organization - with Howard S Schwartz Organization and Individual Work Groups - with Marion McCollom Hampton Leaders and Followers - with Larry Hirschhorn Psychoanalysis and Culture Organizational Culture The Emotional Life of Organizations Psychoanalysis and Ethics in Organizations - with Glenn Swogger Jr Psychoanalytic Research into Organizations Concluding Thoughts Towards a New Conception of Management

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Book SynopsisWith his usual engaging and inimitable style, Mats Alvesson takes the reader on a riveting journey through the diverse ways in which culture itself can be understood and how these powerfully inform organizational life.' - Blake E. Ashforth, Arizona State University 'Understanding Organizational Culture comunicates complex ideas in a manner that will illuminate for those who are less familiar with the concepts discussed, as well as providing a depth and critique of interest to those familiar with the topics.' - Claire Valentin, The University of Edinburgh Unlike prescriptive books about organizations, Understanding Organizational Culture challenges and provokes the reader to think critically. It provides an insight into organizational culture, aided by numerous empirical illustrations from ethnographic studies that develop and illustrate how cultural thinking can be used in managerial and non-mTrade Review′Organizational culture remains absolutely central to any understanding of how organizations actually work. With his usual engaging and inimitable style, Mats Alvesson takes the reader on a riveting journey through the diverse ways in which culture itself can be understood and how these powerfully inform organizational life′ - Blake E. Ashforth W.P. Carey School of Business, Arizona State University ′Understanding Organizational Culture manages to communicate complex for those who are less familiar with the concepts discussed, as well as providing a depth and critique of interest to those already familiar with the topics. It is critical without being patronising, dismissive, or jargonistic, and acknowledges the challenges of practice′ - Claire Valentin The University of Edinburgh, UK Table of ContentsThe Concept of Organizational Culture Organizational Culture as Metaphor and Metaphors for Culture Organizational Culture and Identity Organizational Culture and Performance Organizational Culture, Strategy and Marketing Organizational Culture and Leadership Work and Multiple Levels of Culture Ambiguity of Culture Culture as Constraint: An Emancipatory Approach Cultural Change Conclusions

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Book SynopsisFor the late Russell Ackoff, the important principles and qualities on which his work was based - clear-sightedness, looking at the bigger picture, working backwards to dissolve problems, radicalism - crossed over into most, if not all, other aspects of his life. Ackoff''s Memories tell of his experiences of serving in the US Army during World War II; of bringing up a young family; of encountering different cultures whilst working abroad. From analyzing birth rates in India, to a fireside chat with the Queen of Iran, to introducing theme parks to the US, the stories collected in ''Memories'' lay bare the workings of a number of well-known businesses and other organizations - and the people who run them. They describe common attitudes, behaviors and assumptions, which, if left unchallenged, can destabilize or even destroy an organization. This book shows how thinking systemically leads to real organizational improvements in a variety of academic and workplace settings and - just as impo

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Book SynopsisBrooks offers readers a succinct, lively and robust introduction to the subject of organisational behaviour.While aiming to encourage and promote the critical examination of the theory of organisational behaviour, this book also seeks to enable students to interpret and deal with real organisational problems. Table of ContentsPreface About the author Acknowledgements Chapter 1 Organisational behaviour in an international context Chapter 2 From classical organisational theory to the gig economy Chapter 3 Perspectives on individual behaviour CHAPTER 4 Motivation theory, practice and generational change CHAPTER 5 Groups and teams CHAPTER 6 Management and leadership CHAPTER 7 Organisational structure CHAPTER 8 Organisational power, politics and conflict CHAPTER 9 Organisational culture: the impact on organisational behaviour

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Book SynopsisThe most important business book of the year - EsquireThere's never been more discussion around diversity and inclusion in the workplace. From gender pay gaps and the #MeToo movement to Black Lives Matter, it seems that every organization has finally recognised that lasting change needs to happen.Various studies show that the most successful and productive senior management teams are those which are truly diverse and eclectic. Yet there remains only 8 female CEOs of FTSE 100 boards, and only 10 BAME people working in leadership roles across companies in the FTSE 100. While there has been a clear shift in attitudes, actual progress towards more inclusive workspaces has been excruciatingly slow and, in some cases, has ground to a halt. Following extensive research and interviews at over 200 international businesses, Kathryn Jacob, Sue Unerman and Mark Edwards have discovered one major problem that is holding back the move towards greater diversityTrade ReviewIf there was a time for Belonging, then it is now. This book not only underscores the need and importance of diversity but also makes the case that diversity is not just a ‘nice to have’ endeavour but a true competitive edge that allows companies to unleash innovation, employee joy, corporate reputation and value creation. -- Rishad Tobaccowala, author of Restoring the Soul of Business: Staying Human in the Age of DataAt a time when things need to change, and change fast, the authors of Belonging have written a new guidebook for running businesses today. Current leaders ­– and those who hope to become leaders – will gain critical and actionable insights on diversity and inclusion from this important book. -- Bob Pittman, Chairman and CEO, iHeartMedia, Inc.Creating a sense of belonging should be a priority for every leader. This book is essential reading for anyone interested in creating happier, more productive and more effective workplaces. -- Tanya Joseph, Managing Director at Hill+Knowlton StrategiesBelonging is full of brilliantly practical advice for anyone who is seeking to improve the culture of their team or business. It should be required reading for first time managers to FTSE 100 CEOs. -- Josh Graff, UK Country Manager & Vice President, Marketing Solutions EMEA & LATAM, LinkedInWritten by a triumvirate of serious leadership thinkers who understand and practice the value - and values - of equality diversity and inclusion; and can evidence the tangible business benefits of Belonging from their own direct experience. -- Stevie Spring CBE, Chairman, British CouncilBelonging, as the title suggests, is a book for everyone. It confronts the elephant in the room - that many men feel personally under threat as a result of the diversity conversation - with empathy, tact and practical advice on how businesses can work to achieve a truly inclusive environment. Read it! -- Larissa Vince, CEO, Now AdvertisingUrgent, important and compelling; Belonging leads us into the next frontier of diversity and inclusion. It proves that “belonging” is the most powerful proof of diversity being recognized and valued in a way that emboldens us all to reclaim the power of being labelled as different. -- Harjot Singh, Chief Strategy Officer, McCann Worldgroup Europe & UKBelonging is an important book for anyone who wants to attract and keep diverse talent. It is full of new voices describing the experience of being different and unable to fully participate and contribute at work. It has practical advice that any one of us could implement the next day to make ourselves more aware and inclusive. If you want to stop just talking about inclusion and start doing something about it - this is the book for you. -- Jan Gooding, former Chair, StonewallBelonging never forgets that diversity is not a problem to be solved but an opportunity to be grasped. It's essential reading for anyone who wants to take diversity in their organization from fine words to reality. -- Mark Thompson, former president and CEO, NYTBelonging takes a complex and often uncomfortable subject and makes it truly accessible and absolutely achievable by weaving real stories, sharp analysis and practical, business-ready solutions. Whether on day 1 of your career or a 30 year veteran of your profession, buy this book and create the change your organisation, and the world, needs. -- Sarah Jenkins, Managing Director, Saatchi & SaatchiA real roadmap oozing with intelligent, tried and tested success strategies that can be implemented right away is just what I would expect from three of the brightest minds in the business. Belonging is a must read for anyone interested in inclusion and self-fulfilment at work – it’s honest, practical and really could not have come at a better time, when the need to change culture is urgent and small, incremental shifts just won’t cut it. -- Leila Siddiqi, Associate Director, Diversity, IPAFrom the CEO with diversity newly on their agenda to the leader shaping their company culture, Belonging is a must-read. The trio has looked in-depth at real people's experiences and uncovered practical steps to cultivate more welcoming environments and encourage people from entry-level to the C-suite to bring their authentic selves to work and thrive. -- Dorothy Burwell, Partner, FinsburyTable of ContentsForeword by Karen Blackett OBE Foreword by Duncan Edwards Introduction Preface 1: What is going on, and is it working? 2: The secret of Belonging 3: Belonging for everyone 4: Belonging in action 5: Making Belonging the winning culture at work 6: The inner journey Contents Afterword Bibliography Appendix Acknowledgements Index

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