Interpersonal communication and skills Books

Book SynopsisAnd yet, that natural creativity is slowly squeezed out of us because we think it’s childish or it’s “time to grow up.” Now Todd Herman—backed by scientific research and countless stories from the real world—will show us how to tap into the human imagination to unleash new versions of ourselves, ready-made to kick ass.Trade Review“I used this exact strategy to get to the top of my sport. This is truly what elite professionals do to win. This book is a gift!” — Frank Shamrock, UFC champion, entrepreneur, and philanthropist “My first thought: This book is going to change minds and change lives. My second thought: How can I get this book into all of my clients’ hands?!” — JJ Virgin “This needs to be required reading for every ambitious soul! Finally, a book to help conquer the challenges of doing hard stuff by someone who has coached top performers!” — Brian Smith “In The Alter Ego Effect, Herman takes you on a mind-expanding journey to find your Heroic Self. If you want a stronger mental game—get this book!” — Emily Fletcher “Todd has written the definitive playbook for people striving to achieve great things! This will not only inspire people but give them a real tool to help win at life.” — Neil Patel

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Book SynopsisTrade Review“Thoroughly grounded in science, writing of the biological systems that drive fear, anger, grief, lust, and other emotions, all of which can be turned to advantage. . . . [Kotler] offers . . . an entertaining, inspiring approach to life-hacking that begs to be implemented by the willing reader.” — Kirkus Reviews (starred review) “The Art of Impossible is consistently fascinating. There aren’t many writers I would follow on an intellectual journey as ambitious as this to examine peak performance; fortunately, Steven Kotler is one of them.” — David Epstein, New York Times bestselling author of Range and The Sports Gene “This book is a tour de force of high performance. It’s an essential resource for those looking to align their curiosity, passion, and purpose to have not just a little more flow and creativity in their lives but to have a lot more flow and creativity. Want to learn how to take your innovation to seemingly impossible heights? Steven Kotler will teach you how.” — Scott Barry Kaufman, author of Transcend: The New Science of Self-Actualization “This book is quite literally impossible. I’ve been tracking Steven’s work for ten years now, and it’s impossible to overstate how important it is. It’s impossible that he cracked the code on breakthrough success, yet he has. It’s impossible to have turned extreme innovation from an art to a science, yet he has. It’s impossible that he put it all together in a book that’s impossible to put down, yet he has. Read it and go accomplish the impossible yourself.” — Salim Ismail, chairman of ExO Works, author of Exponential Organizations “The Art of Impossible is a must-read! Steven Kotler is one of a handful of people on the planet with a deep understanding of the frontiers of human performance. His ability to bring applied neuroscience and psychology to life through storytelling is world-class. This book is a treasure.” — Dr. Michael Gervais, high-performance psychologist “In The Art of Impossible, Steven Kotler has managed to articulate what many peak performers intuitively know but can’t explain: that there’s a formula for impossible. Kotler demystifies the mythic, breaking down that formula and giving readers exactly the tools they need to accomplish their dreams, no matter how big.” — Laird Hamilton, waterman, big-wave surfer

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Book SynopsisA practical, creative guidebook to achieving the results you want using Neuro Linguistinc Programming techniquesNeuro-Linguistic Programming is based on the idea that the human mind is a sort of computer our verbal and body language are the programmes which allow us to change our own thoughts and influence other people e.g. using body language and speech patterns to create instant rapport with someone else.We already use such techniques on a sub-conscious level NLP simply helps us crystalise what we already know. This work book is a basic, at-home NLP course, providing easy-to-follow exercises and reflections to which the reader can return time and again. It addresses topics such as How to Change Emotional State, the Power of Language and Getting Results, and can be applied to all kinds of different areas e.g. business, sport, health.The NLP workbook is designed to be a basic manual for the beginner in NLP, and also a clear and easy reference manual for practioners and trainers.

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Book SynopsisThe groundbreaking bestseller on codependence—with more 600,000 copies sold—is now revised and updated to reflect more than 15 years of research and clinical work at the renowned Meadows Institute.In Facing Codependence, Pia Mellody creates a framework for identifying codependent thinking, emotions, and behavior and provides an effective approach to recovery. Mellody sets forth five primary adult symptoms of this crippling condition, then traces their origin to emotional, spiritual, intellectual, physical, and sexual abuses that occur in childhood. Central to Mellody''s approach is the concept that the codependent adult''s injured inner child needs healing. Recovery from codependence, therefore, involves clearing up the toxic emotions left over from these painful childhood experiences.Trade Review"Mellody is a true pioneer...she offers tried and effective ways to treat codependency. This is a splendid offering." -- John Bradshaw, national director of Codependency TreatmentLife Plus Institute, author of Healing the Shame That Binds You and Bradshaw On: The Family.

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Book SynopsisA practical guide to using NLP in business and life coaching from bestselling NLP expert Joseph O'Connor. This book is suitable for both established coaches and for those who are being coached.Neuro-Linguistic Programming (NLP) is the psychology of excellence. It is based on the practical skills that are used by all good communicators to obtain excellent results. These skills are invaluable for personal and professional development.NLP provides most, if not all, of the skills necessary to become a full time coach or a manager who coaches. This book will help all those looking to have any level of involvement in coaching either as a coach or as the recipient of coaching. NLP enables the coaching process to be faster with fewer meetings, a great benefit in today's time-pressured industries.This book is one of the first to combine business and life coaching with NLP. It provides guidelines and skills for an improved all-round performance as a coach, along with the skills necessary to look after, organize and coach yourself. It provides a comprehensive guide to coaching that will meet the needs of all, no matter what their involvement in coaching.

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Book Synopsis Supercharge your speech to get what you want out of every conversation with this fun and practical guide to verbal vividness. An eye-opening guide on how we talk and write to one another, Word Wise explores 400+ of the most common cases of word trash (filler words, hyperbole, and abstractions) and word power (verbs of action, ear candy, onomatopoeia). Examining social media, the language of Donald Trump, AI language research, and heard-on-the-street lingo, communication expert Will Jelbert offers simple and concrete recommendations for improving your own vernacular.With wit, practical applications, and a small dose of grammar, Word Wise will help you communicate more effectively at home, at work, and online.

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Book SynopsisIn order to work well together, people need more than just technical skills; they need to get to know and understand each other. We suspect this intuitively; which is why fortunes are spent on team-building exercises. But because costly excursions aren’t always possible, we’ve designed a game that requires nothing more than a room and a little free time. Teamwork contains 100 questions that playfully and sensitively introduce us to our colleagues by setting up the best kinds of conversation about everything from our childhoods to our values. Played as a group, we’ll end up in profound, eye-opening and meaningful chats that humanise colleagues in each other’s eyes and help to create an atmosphere of forgiving and kind collegiality around the office: this is the best and easiest way to turn individuals into a team. Topics covered include: Flaws, Fears & Regrets Character Work Likes & Interests The Past

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Book SynopsisTrade Review“Thoroughly grounded in science, writing of the biological systems that drive fear, anger, grief, lust, and other emotions, all of which can be turned to advantage. . . . [Kotler] offers . . . an entertaining, inspiring approach to life-hacking that begs to be implemented by the willing reader.” — Kirkus Reviews (starred review) “The Art of Impossible is consistently fascinating. There aren’t many writers I would follow on an intellectual journey as ambitious as this to examine peak performance; fortunately, Steven Kotler is one of them.” — David Epstein, New York Times bestselling author of Range and The Sports Gene “This book is a tour de force of high performance. It’s an essential resource for those looking to align their curiosity, passion, and purpose to have not just a little more flow and creativity in their lives but to have a lot more flow and creativity. Want to learn how to take your innovation to seemingly impossible heights? Steven Kotler will teach you how.” — Scott Barry Kaufman, author of Transcend: The New Science of Self-Actualization “This book is quite literally impossible. I’ve been tracking Steven’s work for ten years now, and it’s impossible to overstate how important it is. It’s impossible that he cracked the code on breakthrough success, yet he has. It’s impossible to have turned extreme innovation from an art to a science, yet he has. It’s impossible that he put it all together in a book that’s impossible to put down, yet he has. Read it and go accomplish the impossible yourself.” — Salim Ismail, chairman of ExO Works, author of Exponential Organizations “The Art of Impossible is a must-read! Steven Kotler is one of a handful of people on the planet with a deep understanding of the frontiers of human performance. His ability to bring applied neuroscience and psychology to life through storytelling is world-class. This book is a treasure.” — Dr. Michael Gervais, high-performance psychologist “In The Art of Impossible, Steven Kotler has managed to articulate what many peak performers intuitively know but can’t explain: that there’s a formula for impossible. Kotler demystifies the mythic, breaking down that formula and giving readers exactly the tools they need to accomplish their dreams, no matter how big.” — Laird Hamilton, waterman, big-wave surfer

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Book SynopsisCutting ties with a toxic family member is a crucial step away from a legacy of dysfunction and toward healing and happiness. This compassionate guide will help you embrace your decision with a sense of pride, validation, and faith in yourself; and provides powerful tools for creating boundaries, coping with judgment, and overcoming self-doubt.Do you have a toxic family member? Do you feel like cutting ties with this person—even as painful and scary as that may sound—would dramatically increase your well-being and improve your life? You’re not alone. Severing ties with a family member can be devastating; and cutting this toxic person out of your life may bring up feelings of guilt and uncertainty—especially if you feel judged by others regarding your decision. Fortunately, you can free yourself from this toxic family member in a healthy, responsible, and liberating way.In Adult Survivors of Toxic Family Members, psychologist and toxic-family survivor Sherrie Campbell offers effective strategies for setting strong boundaries after ending contact with a toxic family member, and provides powerful tools to help you heal from shame, self-doubt, and stigma. You’ll find the validation you need to embrace your decision with pride and acknowledgement of your self-worth. You’ll learn how to let go of negative thoughts and feelings. And finally, you’ll develop the skills needed to rediscover self-care, self-love, self-reliance, and healthy loving relationships.Whether you’re ready to sever ties with a toxic family member, or already have, this book will help guide you, every step of the way.

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Book SynopsisThe modern world is richer, safer and more connected than ever before but it is – arguably – also a far less loving world than we need or want: impatience, self-righteousness, moralism and viciousness are rife, while forgiveness, tolerance and sympathetic good humour can be in short supply. This is a book that rallies us to remember how much we all long for, and depend on love: how much we need people to forgive us for our errors, how much everyone deserves to be treated with consideration and imagination and how being truly civilised means extending patience and kindness to all those we have to deal with, even, and especially, those who don’t naturally appeal to us. With the right encouragement, all of us are capable of immense kindness. But without it, we can also quickly descend into something far darker. This book reminds us of our better natures and mobilises us to fight for the kinder, more loving world we essentially long for at heart. Throughout, it frames love not as a romantic, idealistic fantasy, but as a hugely serious and dignified force that can save us from meanness and strife, defend us against chaos – and usher in hope and courage.

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Book SynopsisA global security expert draws on psychological insights to help you master the art of social engineering—human hacking.

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Book SynopsisAn accessible, step-by-step resource for setting, communicating, and enforcing healthy boundaries at home, at work, and in life.We all want to have healthy boundaries. But what does that really mean - and what steps are needed to implement them in our daily lives? Sought-after therapist relationship expert Nedra Glover Tawwab presents clear explanations and interactive exercises to help you gain insight and then put it into action. Filled with thought-provoking checklists, questions, writing prompts, and more, THE SET BOUNDARIES WORKBOOK is a valuable tool for everyone who wants to speak up for what they want and need, and show up more authentically in the world.

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Book SynopsisWhat is a boundary? Simply put, a boundary is a property line that defines ownership, and responsibility. Beginning with a lucid description of how brains actually work, the author applies those principles to the critical aspects of a leader's work: how to manage teams, coach direct reports, and instill an organization with values and culture.Trade Review"...the book offers a valuable perspective and ideas." -- Booklist

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Book SynopsisCatalyst will transform your approach to networking, making it fun and infinitely more effective. A good business developer, prospector and networker knows how to create a positive connection with the people they meet. They are the catalyst that creates a chemical reaction between strangers, and they know how to convert these opportunities into new business.Louisa Clarke and David Kean have spent their careers catalysing strangers into contacts and converting contacts into clients - and even into friends. They have built successful businesses together using the proven techniques in this book, and they have helped hundreds of companies around the world win billions in new business by applying the same methods. Catalyst is full of illustrative anecdotes, hard-won wisdom and a step-by-step methodology. Whatever industry you work in, if you need more clients to buy your services and you''re not sure how to find them, convince them or wTrade ReviewCatalyst is a manual for winning business in today's economy, recommended to anyone who wants to grow their client base. Catalyst is brimming with great advice and inspiration -- Annette King, CEO Publicis Groupe UKCatalyst fizzes with actionable ideas. A firecracker of a book to get you blazing a trail for new business from two of the best operators around -- Julia Hobsbawm OBE, founder and chair, Editorial Intelligence and author of the bestselling The Simplicity PrincipleA must-read - especially post-Covid - for anyone involved in business generation. Entertaining whilst it educates, this indispensable guidebook is a revelation for any driven professional and will definitely put you ahead of the competition - if she hasn't read it as well. Time excellently well spent -- Jane Reeve, Chief Communications Officer, FerrariHumour is one of the only things that increases when you share it, as the authors of this immensely good-natured book on the human touch in business know. But I also found myself thinking about plumbing metaphors. May the good Lord spare us from pipeline accelerators, but here you can read and understand how in business, as in life, it's better to be a radiator than a drain -- Stephen Bayley, recovering design guru and author of Value: What money can't buy. A handbook for practical hedonismAn enjoyable and practical asset recommended to anyone who has to develop new business. It nails what it takes to find new clients and be a valued, trusted advisor to them; helping others helps us be more successful -- Guy Gregory, Executive Director, Client Care and Business Development, CBRE LtdAccelerate your understanding of how to grow business, fast. Recommended to anyone who dreads networking events: an entertaining and effective guide to oiling the wheels of business without the need to be oleaginous -- Sophie Devonshire, CEO, The Marketing SocietyAn extremely timely book. Now more than ever we need to understand how to communicate with each other better -- Rachel Bridge, author of Already Brilliant and How to Work for YourselfSuch a refreshing book about such a necessary part of doing business, and something so often misunderstood. Catalyst is athoroughly enjoyable and helpful read, packed with great examples, stories and tools for how to develop business, and, above all, packed with common sense. And all expressed in a natural and jargon-free way too. Terrific stuff -- Rita Clifton CBE, portfolio chair and non-executive directorUnlike many 'how to' business books, Catalyst is both an entertaining and informative read. It gives you a wealth of practical steps to transform the way you identify and secure new clients. It really gets you thinking about your approach and how you should flex your style to create real chemistry with prospects -- Deborah Saw * Catalyst magazine *

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Book SynopsisThe effectiveness of any organisation or business comes down to how skilled everyone is at collaborating: how well we’re able to explain ourselves, listen to others and approach challenges in a spirit of good will and pragmatism. Luckily, we don’t have to be born with collaborative skills; they can be taught, mastered and regularly rehearsed. With the right tools to hand, we can harmonise diverse backgrounds and thinking styles and end up working fruitfully with people of very different personalities. Collaboration is a tool for helping people work together better: 52 exercises designed to build empathy, insight and trust between colleagues. Intended to transform the atmosphere in teams, it prompts people to participate in a range of tasks and thinking exercises that strengthen their ability to cooperate and lend them insight into how others’ minds work. In a playful and often entertaining way, this toolkit aims to achieve something critical: the creation of a team that can work seamlessly and imaginatively together. Examples Strength Appraisal Everyone should write down what they see as the key strength of every other member of the team (for example, that they’re empathetic, organised or tenacious). Then, going around the room, every team member should have their perceived strengths read out to them. Look out for any common themes that emerge and think about how the wider team’s perceptions might differ from your own. Unscrewing Screw-Ups Take it in turns to share the biggest mistake you’ve made at work – for example, deleting the file for an important presentation, placing an expensive order for the wrong type of printer ink, or forgetting the name of a major client during a meeting. Let the team suggest what lessons might be learned from the screw-up, and how the experience might have been beneficial in the long run.

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Book SynopsisPsychologist Tim Harkness has noticed sometimes it seems everyone is shouting, but nobody is listening.Surely we don't need to learn how to talk? And yet, in an age of Brexit and Trump, where social media provides a platform for instantaneous, unfettered opinion, doesn't it feel that we've lost our ability to move discussions forward?10 Rules for Talking is a timely guide to help you talk to people who don't share your opinion. Harkness focuses on difficult conversations - the complex, emotional and recurring discussions that persistently affect our personal and professional lives.The ten rules will teach you to remember most people are good and worthy of respect (Rule 3), why it is important to keep a conversation safe (Rule 5) and how to truly listen (Rule 9). Learn how to persuade, respond and - most importantly - keep the conversation progressing. Welcome to a new way of talking.

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Book Synopsis‘Could there be a more relevant book for our times? Vengoechea implores us to truly hear other people (maybe for the first time) and is the perfect author of a book on why we should listen like we mean it’ - Nir Eyal, bestselling author of Hooked and IndistractableHear me out. Does this sound like you?You end a team meeting and can’t recall a single thing that was said.You leave a conversation with a friend feeling disconnected and unfulfilled.You think you and your boss are on the same page, only to find out you haven’t been meeting expectations.Fortunately, listening, like any communication skill, can be improved, and Ximena Vengoechea can show you how. As a user researcher, she has spent nearly a decade facilitating hundreds of conversations at LinkedIn, Twitter and Pinterest. It’s her job to uncover the truth behind how people use, and really think about, her company’s products. In Listen Like You Mean It, she reveals the tips and tricks of the trade, including:– How to quickly build rapport with strangers– Which questions help people unlock what they need to say– When it’s time to throw out the script entirely– How to recover from listener’s drainTrade ReviewThis is a book about generosity and dignity, about caring enough to actually let the truth come through. In the race to build the next big thing, too often we forget to build the right thing -- Seth Godin, author of The PracticeCould there be a more relevant book for our times? While there are plenty of books on persuasion, none tells us how to influence others through the quiet art of understanding. Vengoechea implores us to truly hear other people (maybe for the first time) and is the perfect author of a book on why we should listen like we mean it -- Nir Eyal, bestselling author of Hooked and IndistractableListen Like You Mean It brings an extremely underappreciated skill to the forefront, and illuminates practical ways we can all improve, whether we’re designing products, trying to reach an agreement, or simply listening to a friend. The world would be a better place if we all developed a listening mindset -- Liz Fosslien and Mollie West Duffy, co-authors of the Wall Street Journal bestseller No Hard FeelingsA helpful guide to listening, especially for people in human resources or research careers who depend on keen observational skills to succeed -- Lea Berman and Jeremy Bernard, author of Treating People WellListen Like You Mean It is a delight – a secret handbook for mastering communication in the work world and beyond, from a world-class expert who writes like a friend -- Jake Knapp, author of Make Time and SprintThis zestful guide will inspire readers to listen better. * Publishers Weekly *You know listening is one of the best ways to learn and connect, but how much time have you actually spent analyzing your style and skills? As a user experience researcher, Ximena Vengoechea specializes in the art and science of listening. Her book is full of revealing, instantly applicable ideas for leveraging your strengths and overcoming your weaknesses. -- Adam Grant, author of Think Again and Originals, and host of the TED podcast WorkLifeA helpful guide to listening, especially for people in human resources or research careers who depend on keen observational skills to succeed. -- Lea Berman and Jeremy Bernard, coauthors of Treating People WellAn engaging and approachable book clearly crafted by a professional communicator, this is an essential guide to listening to and truly hearing others. A helpful read for personal and professional development, or an unsubtle gift for encouraging more meaningful conversations. -- Adam J. Kurtz, artist and author of Things Are What You Make of Them

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Book SynopsisEveryone makes mistakes in relationships at one time or another. Sometimes they learn from those mistakes. Other times, they return to those behaviors and cycle through failed relationship after failed relationship. Sometimes those behaviors become an addiction to love that may leave a person feeling unhappy, unfulfilled, lonely, or worse. Lesbian Love Addiction: Understanding the Urge to Merge and How to Heal When Things go Wrong makes visible the elements of love addiction that many lesbians suffer from. Love addiction for lesbians comes in many forms. Some struggle by sexually acting out and others are serial relationship junkies, jumping from one relationship into the next. Some are addicted to the high of falling in love and once that wears off don’t know how to handle the day-to-day realities of a committed relationship. Some are even addicted to fantasy and intrigue, while others are love avoidants and sexual anorexics. Love avoidants may be able to get into a relationship but once they are fully committed, struggle with feeling smothered. Others may avoid intimate or sexual relationships all together, becoming sexually anorexic. Some may even vacillate between all of these. The underlying component and common denominator in all of these scenarios is the “Urge to Merge.” Lesbian Love Addiction is designed to help ameliorate at least part of this problem. Lauren D. Costine offers insight for lesbians, bisexual women in relationships with women, queer women, and more specifically, any woman who loves women, as well as their family and friends, and health care professionals, into the psychology of lesbian love addiction. It will give those who struggle with and suffer from love addiction ways to understand, cope, and heal from this debilitating addiction. It will give those who work with this population new tools to use to do this more effectively. Mostly, it will help lesbians understand their relationship failures and how to heal from problems associated with them, so they may grow and cultivate happier, more fulfilling connections in the future.Trade ReviewDr. Costine created a thought-provoking platform and . . . her greatest talent is in connecting the dots. Theology, history, physiology, psychology and sociology intermingle to a specific end. She takes truths, re-examines and perhaps, repurposes those truths to create an interesting hypothesis. Lesbian Love Addiction shines a light on a particular manifestation of humanity and in better understanding that perspective; we're all positioned to better understand ourselves. Clearly, whether it's ancient Vikings, pre-Christian patriarchs, contemporary talk show hosts fretting about femi-nazis or presidential contenders wallowing in sexist slurs, the modern feminist has an ancient torch to bear. Dr. Costine is a gifted speaker, writer and philosopher and her work will continue to generate both heat and light. * Gay San Diego *Lesbian Love Addiction: Understanding the Urge to Merge and How to Heal When Things Go Wrong discusses the phenomenon of love addiction that many lesbians suffer from, discussing the kinds of behaviors that lead to constant failed relationships and how the drive to merge with another at the cost of one's identity results in dysfunctional relationships. It's a common adage that lesbians meet, fall in love, and move in with one another in very short time frames; but Lesbian Love Addiction analyzes why, and provides important insights not just into behaviors, but how to modify them for greater success. The result is highly recommended for any psychology or women's issues collection. * Midwest Book Review *Lauren Costine's voice illuminates a path for women outside dominant, heterosexist margins as they navigate love and desire. With excellent research, Costine offers sound theory and practice for lesbians suffering from addictive love and sex. A wonderful resource and a much needed addition to the emerging literary canon for women. -- Kelly McDaniel, LPC, NCC, Author: Ready to Heal: Breaking Free of Addictive RelationshipsNothing aids recovery more than the deep identification between one addict and another addict. My own experience has allowed me to help many love addicts. Lauren Costine's thoughtful and well-researched book gives me the opportunity to see love addiction through a "lesbian lens," to better identify with and help even more women. I am grateful to her. -- Ethlie Ann Vare, author of Love Addict: Sex Romance and Other Dangerous Drugs (2011)Lesbian Love Addiction fills a critical gap in the literature on sex and love addiction. Lauren Costine uses research and field knowledge to shine a light in a problem area that desperately needs to be addressed, and her examples make the reading easily accessible for all. It's a welcome resource for professionals, lesbian love addicts, and their loved ones. -- Samantha Smithstein, PsyD, licensed clinical and forensic psychologistLauren has cracked the code to why so many of my family, friends and clients attach the way they do – in spite of the results. She then prescribes a new way of doing that is understandable and actionable. Brava! -- Brad Lamm, CIP, Founder of Breathe Life Healing Centers; Author of How to Help the One You LoveTable of ContentsForeword: Rob Weiss, LCSW, CSAT-S Introduction: Once Upon a Love Addiction 1.The Power of Our Physiology 2. The Way We Connect 3. What is Unique About Lesbian Love Addiction? 4. How We Merge and Spiral 5. Withdrawal: What It Is and How It Benefits Us 6. How to Develop a Healthy Relationship with Yourself and Others

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Book SynopsisA PORCHLIGHT BEST BUSINESS BOOK AWARD WINNERAN INC. MAGAZINE NON-OBVIOUS BOOK AWARDS PICKA unique and revelatory guide to understanding and navigating the unwritten rules of the workplace—the key to achieving success, finding meaning, and staying true to your authentic self in today’s business world—from the organizational expert and celebrated author of The Fix.In her two decades researching organizations, Michelle King has discovered that people who succeed possess a particularly unique skill: They know how workplaces work. More specifically, to get ahead, they do not rely on the often generic and outdated written formal rules that for a century have defined the workplace. Instead, they have learned to gauge how they should behave and perform by becoming aware of informal (and unspoken) rules that exist just below the surface, rather than “formal” organizational guidelines. In this one-of-a-kind guide, King offers her proprietary framework based on over ten years of research and hundreds of employees who reached leadership positions. By focusing on five key areas -- navigating informal networks; developing self-awareness and awareness of others; learning the skills you need to be adaptive to changing conditions; getting support for your next promotion; and finding meaning and fulfillment at work—King teaches every professional how to understand and make these systems work for them and achieve their career ambitions.The new world of work requires a new way of working. With more people vying for top positions, a volatile unpredictable global workplace, and an ever-evolving landscape, it is increasingly important for employees to understand how to negotiate the unspoken and intangible elements of workplace culture.. In How Work Works, King dispels old myths and provides keen observations about what it means to find belonging, build networks, manage the informal and ultimately thrive at work.Trade Review“An insightful guide for those who want to learn how to navigate the new world of work, advance their careers, find meaning and make a contribution beyond a job description.” — Arianna Huffington, founder & CEO, Thrive Global “Michelle Penelope King has masterfully deciphered the unwritten rules of today’s workplace. If you are looking to find your way, How Work Works is your compass for navigating a meaningful career on your own terms.” — Cindy Pace, Chief Diversity Officer, MetLife “How Work Works is a must-read for anyone who touches the workplace. King’s decade of research allows her to lay out five key areas to make work work for all. In a post-pandemic world, where workplace culture is up in the air, How Work Works is a roadmap for workers in these uncertain times.” — Eve Rodsky, New York Times bestselling author of Fair Play: A Game-Changing Solution for When You Have Too Much to Do (and More Life to Live) “Unlock the secrets of managing the ambiguity that is transforming workplaces. This insightful book takes readers on a journey of self-discovery as they learn to navigate the unwritten rules of office politics and master the art of ‘reading the air.' Dr. King is a magnificent guide to discovering and pursuing greater meaning at work.” — Jay Brown, CEO, Crown Castle “How Work Works is a guide for anyone who wants to create a positive, healthy, and productive workplace culture that fosters individual growth, collective success, and inclusivity. Michelle King’s deep understanding of workplace culture provides insights and practical advice on how diversity, equity, and inclusion are all intrinsically linked to company success.” — Sebastian Dettmers, CEO, Stepstone “After a global pandemic, virtual internships, and onboarding, if you are new to work, early in your career, or just need a brush up on how all of this work stuff works, Michelle King has delivered an important and honest resource that will help anyone, especially those new to work, navigate and grow their careers in today’s workplace. These ‘soft skills’ are the keys to success at work. How Work Works is the playbook we’ve ALL needed to level the field in advancing our careers.” — Melissa Kilby, CEO, Girl Up “How Work Works will inspire and guide you in ways you did not even know you needed. Highly recommended for everyone who works.” — Dolly Chugh, NYU Stern Professor and author of The Person You Mean to Be: How Good People Fight Bias "Throughout How Work Works, King offers a persuasive update on corporate-derived conceptions of success and the routes one must take to get there. King points the reader to consider why it is just as important to deepen our understanding of the unwritten, informal socio-cultural cues that shape our work practices and environments as it is to master the work itself. And how timely a resource given the ever-changing landscape of workplaces in a world where our intentional care for others, and the contexts from whence they come, is a critical practice." — Darnell L. Moore, author of No Ashes in the Fire and VP of Inclusion Strategy at Netflix "The people who understand people always win. Doing this means reading the seemingly invisible hints, cues, innuendos and symbolic actions that humans constantly share beyond words. These are the non-obvious secrets of how we work and this book is a wonderfully indispensable guide to decoding them." — Rohit Bhargava, bestselling author of Non-Obvious Megatrends and The Future Normal "Whether you’re well into your career, looking for your next move, or starting something new, this insightful book cuts through the noise and gives you actionable advice to navigate the unwritten rules and find your place and purpose at work." — Dorie Clark, bestselling author of The Long Game and executive education faculty, Duke University Fuqua School of Business "With the authority of experience, King shows how knowing the informal rules is the path to advancement and fulfillment." — Kirkus Reviews "This book will help readers understand what it means to belong, build networks, and succeed at work." — Booklist

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Book SynopsisTrade Review"Gnar Country is a tour-de-force! Startling discoveries about peak performance aging, deep insights into h?uman psychology, and a wonderfully written, laugh-out-loud, page-turning adventure story—only Steven Kotler could dream up and pull off a book this ambitious, smart, and useful!" — Peter Diamandis, founder of the XPRIZE, cofounder of Singularity University, and New York Times bestselling author "There are so many who write, but don’t do. Not Steven Kotler—he is the antithesis of an “armchair expert,” a man who always lives what he writes, and in the case of Gnar Country, writes what he lives. In this refreshingly raw narrative, Kotler personally proves that aging is actually a gateway to exploring new levels of our performance potential—and shows us how to do it. Gnar Country gets you excited to grow older!" — Rich Diviney, retired Navy SEAL commander and bestselling author of The Attributes: 25 Hidden Drivers of Optimal Performance “This book is a trail map for anyone who’s driven to be better at anything. I laughed, winced, and flowed right along with Kotler on his audacious quest to perform at his absolute best at an age when decline seems to be the accepted norm. Screw what people say you can or can’t do past 50...This joyride of a story leaves you with just enough science-backed practical tools to take you where no one believes you can go. If he can shatter his own belief of what’s possible, so can you.” — Rebecca Rusch, 7x world champion ultra-endurance athlete and author of Rusch to Glory "At an age when many adults have already checked into the sofa ride, Steven Kotler went back to school—the old school, the hard knocks school. His innate curiosity, combined with decades of sensitivity and self-awareness drew meaningful lessons from difficult and dangerous situations. Age-associated physical and psychological decline appears inevitable, but Steven demonstrates a different Way, and encourages us all to hold ‘em, not fold ‘em. After all, there will be nothing worse than knowing you could have but didn’t, that now you can't and you're still alive to wish you had." — Mark Twight, alpinist, author, podcast host, and physical trainer (300, Man of Steel, and The Justice League)

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Book SynopsisFor some people, an argument with a loved one is a catastrophe, a sign that a relationship must surely be over, for others a heated discussion is a way of letting off steam, a way of ensuring that passion is kept alive. But what is ''normal'' communication for couples? How can you get past the raised voices or silent disapproval, to listen and understand what is really being said by your partner? Relationships change over time, and the way we communicate does too. This practical, readable and sometimes humorous book, based on over 60 years of cumulative experience from Relate, the marriage guidance experts, will help couples to break free of old patterns of behaviour and avoid using words as weapons when the going gets tough. It will help encourage upfront discussion rather than resorting to nagging, and will give you the skills you need to understand what your partner is really trying to say to you - to bring discussion rather than confrontation back into your relationships.Trade ReviewHere, for once, is a self-help book that is fascinating rather than bossy...Clearly written, sometimes humorous and practical, this book convincingly demonstrates that it is possible to disagree and not fight, to have differences and not lash out. * Mail On Sunday *

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Book SynopsisWe all play games. The nature of these games depends on both the situation and on who we meet. This book is about the games we play: those patterns of behaviour that reveal hidden feelings and emotions. It shows the underlying motivations behind our relationships and gives you the keys to unlock the psychology of others - and yourself.

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Book SynopsisA STEP-BY-STEP PRACTICAL GUIDE TO UNDERSTANDING AND UNLEASHING YOUR INNER POWER The Sunday Times bestselling phenomenon Quiet forever changed how we see introverts - and how introverts see themselves. Now the Quiet Journal will help you to harness your secret strengths, improve communication and nurture your best self.With questions to help see yourself clearly, prompts to understand your decision-making style and lists to highlight your unique strengths, this guided journal takes you on the Quiet journey to becoming a stronger, more confident person. Part One: Finding Your Quiet - Assess where you are with the Quiet personality quiz- Learn where you sit on the introvert-extrovert spectrum - Realize your authentic qualities and worthPart Two: Using Your Quiet- Carve out space and create boundaries - Increase confidence in areas that make you nervous- Trade ReviewI can't get Quiet out of my head. It is an important book - so persuasive and timely and heartfelt it should inevitably effect change in schools and offices -- Jon Ronson * The Guardian (Review for 'Quiet') *Susan Cain's Quiet has sparked a quiet revolution. In our booming culture, hers is a still, small voice that punches above its weight. Perhaps rather than sitting back and asking people to speak up, managers and company leaders might lean forward and listen -- Megan Walsh * The Times (Review for 'Quiet') *Marvellous. The most important book published for a decade -- Lynne Truss * Sunday Telegraph (Review for 'Quiet') *

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Book Synopsis''This book feels so hopeful because it''s direct, it''s really honest, and it''s so actionable'' Brené Brown______What makes love last? Why do some couples stay together forever, while others fall apart? Is there a formula for building a love that lasts? How can you revive and renew your relationship in just seven days?For the past fifty years, Drs. John and Julie Gottman have been studying love. The Seven-Day Love Prescription distils their work into an accessible, bite-size, seven-day action plan for deeper intimacy. Taking you through their most foundational findings, the Gottmans will help you build a love that lasts in just seven days. Through small, immediately actionable daily steps, they will help you to shift your relationship for the better, providing trusted antidotes to common issues from loneliness and emotional and physical disconnection, to drifting apart and losing that loving feeling. These will teach you how to: Connect and check in with each other Ask each other big, open-ended questions Show appreciation and gratitude by saying thank you Give your partner a genuine compliment Communicate what you need Create moments of physical connection Declare a date nightNo matter who you are, or what kind of relationship you want to strengthen, The Seven-Day Love Prescription is guaranteed to provide you with the practical tools to transform any relationship in your life for the better. The Gottmans prove that small frequent changes over just seven days can strengthen the foundations of all relationships, allow them to flourish, and create big, long-lasting change over time.______''There isn''t a marriage or romantic partnership out there that won''t benefit from this book'' New York Journal of BooksTrade Review'This book feels so hopeful because it's direct, it's really honest, and it's so actionable' -- Brené Brown'There isn't a marriage or romantic partnership out there that won't benefit from this book' -- New York Journal of Books'The Gottmans are the nation's leading marriage researchers and educators' -- Time Magazine'John and Julie Gottman are the renowned experts on marital stability' -- The Atlantic'The Einstein of Love' -- Psychology Today'The dean of marriage experts' -- The New York Times'If you follow their astute advice in this insightful book, you can win big. It's a gem' -- Dr. Helen Fisher, Senior Research Fellow at The Kinsey Institute

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Book Synopsis This informative guide helps allies who want to go beyond rigid Diversity and Inclusion best practices, with real tools to go from good intentions to making meaningful change in any situation or venue.2022 NAUTILUS BOOK AWARDS GOLD WINNER2022 NATIONAL ANTIRACIST BOOK FESTIVAL SELECTION2021 PORCHLIGHT PERSONAL DEVELOPMENT & HUMAN BEHAVIOR BOOK OF THE YEAR  As we become more aware of various social injustices in the world, many of us want to be part of the movement toward positive change. But sometimes our best intentions cause unintended harm, and we fumble. We might feel afraid to say the wrong thing and feel guilt for not doing or knowing enough. Sometimes we might engage in performative allyship rather than thoughtful solidarity, leaving those already marginalized further burdened and exhausted. The feelings of fear, insecurity, inadequacy are all too common among a wide spectrum of changemakers,

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Book SynopsisFrom the psychologist and author of Gaslighting comes a practical recovery plan outlining ten foundational steps to true healing. Surviving and escaping a toxic or abusive relationship can often only be part of the struggle. Long after, survivors often struggle to heal; your self‑esteem may be damaged, you may feel rage and betrayal, and you may punish and/or blame yourself. The author of Gaslighting and specialist in toxic behavior, narcissistic abuse, and personality disorders, Dr. Stephanie Sarkis has seen it all--and she is here to help you understand how to move forward. In Healing from Toxic Relationships, Dr. Sarkis extends compassion and knowledge to survivors, helping you understand the underpinnings of toxic behavior and how to find peace. Highlighting ten essential steps, Dr. Sarkis provides survivors with an accessible framework that can be applied to anyone preparing to heal:  1. Block or Limit

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Book SynopsisREDISCOVER THE FORGOTTEN ART OF ASKING IN THIS NEW YORK TIMES BESTSELLING BOOK ''Amanda Palmer joyfully shows a generation how to change their lives'' Caitlin Moran''To read Amanda Palmer''s remarkable memoir about asking and giving is to tumble headlong into her world'' Elizabeth Gilbert''The Art of Asking is a book about cultivating trust and getting as close as possible to love, vulnerability, and connection. Uncomfortably close. Dangerously close. Beautifully close'' Brene BrownImagine standing on a box in the middle of a busy city, dressed as a white-faced bride, and silently using your eyes to ask people for money. Or touring Europe in a punk cabaret band, and finding a place to sleep each night by reaching out to strangers on Twitter. For Amanda Palmer, actions like these have gone beyond satisfying her basic needs for food and shelter - they''ve taught her how to turn strangers intTrade ReviewAmanda Palmer joyfully shows a generation how to change their lives * Caitlin Moran, author of HOW TO BE A WOMAN and HOW TO BUILD A GIRL *Amanda Palmer's generous work of genius will change the way you think about connection, love and grace * Seth Godin *To read Amanda Palmer's remarkable memoir about asking and giving is to tumble headlong into her world. Immediately, you notice that her world is really different from yours and mine. Amanda's world is more open, more vulnerable, more fearless, more messy, more surprising, more dangerous, more rich with human encounters and exchanges at every imaginable level. At first, you find yourself thinking, "Goodness, what a crazy world that Amanda Palmer inhabits! How does she possibly endure it?" Then, gradually, as you read along, a doorway opens up in your heart, and you realize, "I want to live in a world exactly like hers". God willing, this book will show us all how to do it * Elizabeth Gilbert, bestselling author of EAT, PRAY, LOVE *Amanda has a direct line with her audience - a lifeline for them and for her, the codependency all truly great performers surrender to . . . she's capable of anything, incapable of telling anything but the truth * Bono *The Art of Asking is a book about cultivating trust and getting as close as possible to love, vulnerability, and connection. Uncomfortably close. Dangerously close. Beautifully close. And uncomfortably close is exactly where we need to be if we want to transform this culture of scarcity and fundamental distrust * From the foreword by Brene Brown, author of the bestselling DARING GREATLY *A story about a life in one dollar bills, from statue to icon, where media doesn't matter, crowds do. Mandatory reading in the digital age, for aspiring artists and their doubtful parents * Nicholas Negroponte, Founder, MIT Media Lab *From this beautiful, heart wrenching story of art comes an incredible account of the nature and future of commerce - or one part, certainly the most important part, of that bit that's new. Here's a truth that someday the economists might begin to grok, but which meanwhile will define everything that's interesting about how art and culture will thrive * Lawrence Lessig, author of FREE CULTURE *This is the kind of book that makes you want to call the author up at midnight to whisper, 'My God. I thought I was the only one * Jenny Lawson, NEW YORK TIMES bestselling author of LET’S PRETEND THIS NEVER HAPPENED *

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Book SynopsisDr Eric Berne, as the originator of transactional analysis, was always recognised as an important innovator in the field, but it was not until his Games People Play became an international bestseller that his methods achieved wide popularity. In his writings, until his death in 1970, Dr Berne outlined the principles of his system in works such as Games People Play, A Layman's Guide to Psychiatry, Sex in Human Loving, and Principles of Group Treatment. Dr Berne was a practising psychiatrist in Carmel, California, and held many important posts in professional psychiatric organisations and clinics.

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Book SynopsisWhat causes genocide? And why do some stand by, doing nothing, while others risk their lives to help the persecuted? This tile analyzes interviews with bystanders, Nazi supporters, and rescuers of Jews during the Holocaust to lay bare critical psychological forces operating during genocide.Trade ReviewWinner of the 2013 Giovanni Sartori Best Book Award, Qualitative Methods Section of the American Political Science Association Honorable Mention for the 2013 Robert L. Jervis and Paul Schroeder Best Book Award, International History and Politics Section of the American Political Science Association "Monroe challenges us to consider the role of identity in decision-making and to ask why some people are able to resist pressures to dehumanize others. Her work promises to help us better understand whether the roots of pro-social behavior can be expanded. Such contributions are important in any era in which terror and genocide exist."--Kristina E. Thalhammer, Perspectives on Politics "Ethics in an Age of Terror and Genocide is the culmination of Kristen Monroe's twenty years of work on altruism and moral choice. The book is magisterial in scope. Its goals are ambitious, its methods innovative, and its results provocative."--Lee Ann Fujii, Perspectives on Politics "Monroe leverages her keen insights to help us better understand human nature and then instructs us on how it is displayed in the various actions of others... Ethics in an Age of Terror and Genocide makes a scholarly contribution with a great deal of thought-provoking material that should cause readers to reflect on and better understand the forces that operate to promote good or evil in the world."--Thomas J. Williams, PsycCRITIQUES "Interesting and ambitious, this book is recommended for use in graduate courses. Some of the case studies may also be used in undergraduate teaching. It deserves wide discussion among scholars interested in ethics. At Florida State, I convene a reading group of graduate students and faculty interested in the intersections of religion, ethics, and philosophy. I plan to assign this study when we meet next fall."--John Kelsay, Holocaust and Genocide StudiesTable of ContentsAcknowledgments xi Part 1. The Puzzle 1 Chapter 1. Introduction 3 Chapter 2. The Holocaust and Genocide 9 Part 2. A Study in Contrasts 32 Chapter 3. Tony: Rescuer 35 Chapter 4. Beatrix: Bystander 92 Chapter 5. Kurt: Soldier for the Nazis 114 Chapter 6. Fritz: Nazi Propagandist 138 Chapter 7. Florentine: Unrepentant Political Nazi 160 Part 3. Cracking the Code 187 Chapter 8. The Political Psychology of Genocide 189 Chapter 9. A Theory of Moral Choice 248 Conclusion The Psychology of Difference 301 Methodological Afterword 321 Appendix A. What Is Narrative and How Reliable a Tool Is It? 323 Appendix B. Glossary of Terms and Central Concepts 347 Notes 353 References 405 Index 433

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Book SynopsisNew ways to think in unprecedented times.Named a must read by Susan Cain, endlessly fascinating by Daniel Pink, and bursting with practical insights by Adam Grant.In this accessible and practical book, Ozan Varol reveals nine simple strategies from rocket science that you can use to make your own giant leaps in work and life -- whether it''s landing your dream job, accelerating your business, learning a new skill, or creating the next breakthrough product. Today, thinking like a rocket scientist is a necessity. We all encounter complex and unfamiliar problems in our lives. Those who can tackle these problems -- without clear guidelines and with the clock ticking -- enjoy an extraordinary advantage.Think Like a Rocket Scientist will inspire you to take your own moonshot and enable you to achieve lift-off.Trade ReviewNot just an engrossing read--it's bursting with practical insights. Ozan Varol's dazzling debut might change how you approach problems. Houston, this book has solutions * Adam Grant, betselling author of ORIGINALS *Thinking like a rocket scientist is not rocket science! Packed with witty writing, insightful advice, and invigorating stories, this must-read book will change the way you see the world--and empower you to change the world itself * Susan Cain, New York Times-bestselling author of QUIET *When the stakes are high, the unknowns are threatening, and the problems seem insurmountable, you need a superhero - which means you need Ozan Varol. He'll show you how to master the cognitive skills of a rocket scientist. And by the time you finish reading his endlessly fascinating book, your thinking will be bigger, better, and bolder * Daniel H. Pink, betselling author of WHEN, DRIVE, and A WHOLE NEW MIND *You're smarter than you think. Ozan Varol makes a compelling case for each of us to level up and to contribute at a level we've talked ourselves out of * Seth Godin *The rocket scientists I know are among the biggest dreamers the world has ever seen. Ozan Varol has written a fascinating, practical, and mind-expanding book about how we can all benefit from thinking like a rocket scientist. This book will help you make your own seemingly crazy moonshot a reality * Julian Guthrie, New York Times-bestselling author of HOW TO MAKE A SPACESHIP and ALPHA GIRLS *Ozan Varol is like Nassim Taleb meets Daniel Kahneman * Clara Shih, Board Member of Starbucks; CEO of Hearsay Social *I love Ozan Varol. He's a brilliant mind, a warm and kind heart, and the exact type of spirit we need putting resilient vibes into the world right now * Neil Pasricha, New York Times-bestselling author of Book of Awesome *Smart and witty, Varol's masterful analysis explains complicated scientific principles and connects them to ordinary life for a mainstream audience * Publishers Weekly *

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Book SynopsisUsing examples of real students' successful group projects, this succinct and supportive guide will help students tackle group assignments with confidence. Bite-sized chapters take students from forming a group and establishing roles through to dealing with conflict and delivering a group assessment. The book contains practical advice on making decisions and active listening, alongside opportunities to reflect on progress and identify opportunities for improvement. This is an essential resource for all students who are expected to produce a group project as part of their course, regardless of their level or discipline.Table of ContentsAcknowledgements. Introduction. PART I: GETTING READY FOR GROUPWORK. 1. Why work in groups at university? 2. What do you expect from groupwork? 3. The key challenges of groupwork 4. What makes groups successful? PART II: CREATING THE TEAM. 5. How groups are selected 6. The first meeting: getting it right 7. Agree your ground rules PART III: ORGANISING YOUR GROUP. 8. Understanding the task 9. Team roles 10. Organising meetings 11. Making decisions PART IV: RELATIONSHIPS AND COMMUNICATION. 12. Analysing what is going on 13. Reviewing and revising your ground rules 14. Dealing with conflict PART V: ASSESSMENT AND REFLECTION. 15. Meeting assessment criteria. 16. Reflecting on your experience. 17. Writing up your reflection Troubleshooting Guide. References. Index.

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Book SynopsisThe success or failure of a teacher rests on one thing: the quality of their communication. Under the microscope of the modern secondary classroom, everything we say and everything we do is analysed by our teenage audience. Talking to Teenagers is a practical handbook that explores five essential communication strategies. It provides busy teachers with the scripts they need to improve learning and form effective relationships with teenagers.This book looks at understanding teenagers and their brain development, mastering the art of non-verbal communication, teaching positive behaviour and scripting your responses, using the LEAP acronym in the classroom, and how to drive motivation and build habits in your students. If you feel your communication in the classroom is often on autopilot, this book will fuel you with the strategies, phrases and understanding that will help you to be the best version of yourself in the classroom.

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Book SynopsisThe essential guide to making your voice heard and having your efforts recognised.Do you find it hard to say ''no''? Are you tongue-tied in important meetings? Bored of ''mansplaining'' when you know that you''re the best qualified person on a particular topic? Understanding the difference between being assertive and being aggressive can be a crucial lesson on your career journey, and Assert Yourself can help you find your voice and stand up for yourself.Full of practical advice on how to change the way you work and live for the better, the book contains a self-assessment quiz, step-by-step guidance, top tips, common mistakes and advice on how to avoid them, and summaries of key points.

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Book SynopsisA fascinating history of how we recognize facesor fail to recognize them. In Do I Know You? Sharrona Pearl explores the fascinating category of face recognition and the the face recognition spectrum, which ranges from face blindness at one end to super recognition at the other. Super recognizers can recall faces from only the briefest exposure, while face blind people lack the capacity to recognize faces at all, including those of their closest loved ones. Informed by archival research, the latest neurological studies, and testimonials from people at both ends of the spectrum, Pearl tells a nuanced story of how we relate to each other through our faces. The category of face recognition is relatively new despite the importance of faces in how we build relationships and understand our own humanity. Pearl shows how this most tacit of knowledge came to enter the scientific and diagnostic field despite difficulties with identifying it. She offers a grounded framework for how we evaluate oTrade ReviewThe book serves as a clinical yet compelling breakdown...Do I Know You? may be most compelling to the face blind and super recognizers (or their loved ones), Pearl adeptly broadens the lens with interesting tidbits, demonstrating what our collective obsession with knowing faces means for us as a society, for good and for ill, especially in our digital era.—Washington PostTable of ContentsAcknowledgmentsIntroduction. Inventing a SpectrumChapter 1. Thinking in Cases: A Somewhat Failed Search for OriginsChapter 2. The Blindness of Great Men; or, How Prosopagnosia Was InventedChapter 3. More Men, More Invention: The Other Side of the Spectrum (and Two Sides of the Same Story)Chapter 4. A Super Useless Super Skill: Meet the SupersChapter 5. Face Surveillance at the Border: Checkpoint CharlieChapter 6. Face Recognition Software and Machine Translation: Why Computers Aren't PeopleChapter 7. Is There Dyslexia without Reading?Conclusion. Beyond the FaceCoda. The Detective StoryNotesIndex

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Book SynopsisAn engaging guide on how to develop and hone your professional communication and influencing skills in the digital ageIn a world where human interactions and behaviour are more pivotal than ever to business success, Working With Influence sets out nine easy-to-apply principles, based on robust behavioural science, for influencing people and outcomes in both physical and digital working scenarios. It provides ambitious professionals with a set of actionable principles which will help them kick-start, accelerate or transform their careers.Technology has redefined almost every job and is becoming the primary medium through which we interact with colleagues and clients this book provides crucial insights into how you can influence others and stand out in this new digital landscape. With the hugely competitive and unpredictable nature of the job market and the unstable economy, it is more important than ever to improve your communication skills and broader qualitative skillseTrade ReviewPowerful behavioural insights! A practical read for both established and aspiring leaders. -- Dr. Mark Little, Executive Director, Scouts Canada

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Book SynopsisThe ultimate guide to the undervalued yet essential skill of selling yourself and becoming an outstanding communicator in person, over Zoom, and on social media.Regardless of experience or expertise, no interview, pitch or meeting will be successful unless it is succinctly, confidently and convincingly delivered. The competitive business landscape demands a high level of communication skills and a deep awareness of not only what we say, but also how we deliver it. In this era of digital communication and information overload, clear messaging has never been more vital and personal credibility has never been more valuable.From a Professor of Communication and a seasoned Communication Strategist, InCredible Communication brings 75 years'' combined experience of practical expertise to the art of effective business communication. Exploring both individual credibility and wider corporate culture, this book provides intuitive tools and techniques that anyone Trade ReviewWeintraub and Lewis’ InCredible Communication provides a blueprint by which each of us can learn to refine and leverage our communication skills at a time when they are needed more than ever. -- Willow Bay, Dean, USC Annenberg School for Communication and JournalismInCredible Communication is the book I’ve been waiting for. This take-action book is filled with hands-on, practical communication tools to manage your reputation, your context and the story you want to tell about yourself. -- Ron Ricci, Founder and CEO, The Transparency ImperativeWeintraub and Lewis have laid out a clear plan for action for navigating today’s very complicated world which requires even more finely honed communication skills than ever before. It’s a book that I will refer to over and over again. -- Carol Nygren, SVP Strategic Business Development, Cityneon HoldingsWhether you are just starting your career or are at the top of your game leading an organization, InCredible Communication will provide you with the insights and actionable tools necessary to be a credible and effective communicator and leader. -- Vince Klaseus, President, Universal Brand Development, NBCUniversal

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