Retail and wholesale industries Books

Book SynopsisBookstores are treasure troves of knowledge and ideas, invaluable for the imagination, and often reflect their owners’ personalities in ways internet behemoths could never recreate. In this book, photographer Horst A. Friedrichs opens the door to the world of bricks-and-mortar bookstores, showcasing their variety, quirkiness, and vitality with lavish photography. It celebrates the passion and commitment of the owners with interviews and anecdotes. Explore William Stout Books, a specialty store for architecture and art books in San Francisco, and Baldwin’s Book Barn in Pennsylvania, a 5-story bookstore housed in a dairy barn open since the mid-1940s. Discover Gay’s the Word, the UK’s first and only dedicated LGBTQI bookshop and Livraria Lello, whose art deco interior is a temple to reading in the middle of Porto, Portugal. Some of the featured bookstores specialize in a certain genre, some are massive with vaulted ceilings, some are tiny and filled to the brim with books, some are in historic buildings that evoke a different time and place, and some are brand new, high- tech, architect-designed spaces. What all the bookstores have in common is that they are all dedicated to spreading the written word to their communities. This is an ideal book for anyone who loves to read, browse, or simply linger in the analog world of books and bookstores.

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Book SynopsisSince the release of Doug Stephens’ first book, The Retail Revival, change in the global retail sector has accelerated beyond even the boldest forecasts. As predicted, online giants like Amazon and Alibaba.com are growing at a dizzying pace. Hundreds of well-known brick and mortar retailers have closed their doors, and brands and retailers across categories are struggling to understand the shifting needs and expectations of a new consumer. Picking up where The Retail Revival left off, Reengineering Retail explores the coming revolution in the global retail and consumer goods market, offering sales and marketing executives a roadmap to the future. Author and internationally renowned consumer futurist, Doug Stephens, paints a bold vision of the future where every aspect of the retail experience as we know it, will be radically transformed. From online to bricks and mortar, the very concept of what stores are, how consumers shop them, and even the core economic model for revenue, will be will be profoundly reinvented; changes sure to affect not only retailers large and small but any business with a stake in the global retail industry. Infused with real world examples and interviews with industry disruptors, Reengineering Retail illustrates the vast opportunities at play for bold brands and business leaders. Stephens’ strategies will provide businesses with the foresight required to move quickly and effectively into the future.Trade Review“Ten years ago, walking into a cool boutique to see a DJ spinning was novel. Today, it’s about the least a store can do to keep up with the times. Brands and retailers that are standing out are pulling out the stops to turn shopping into a rich and immersive experience that leverages technology. Doug’s book sets out a roadmap for how to best compete in this new retail world” —Harley Finkelstein, COO, Shopify“Doug Stephens sounds the alarm for brick-and-mortar retailers (and their landlords), and those who do not heed his advice do so at their own peril. Reengineering Retail is a survival guide for those of us navigating a sea change in physical retail.” —Mark Toro, Founder and Managing Partner, North American Properties–Atlanta, Ltd.“Disruption is facing every business. Retail is feeling the brunt of it. Technology changes everything. Software eats retail in a one-click and swipe-right world. Retailers talk about omnichannel and customer-centricity, but look at the landscape. It's hard to be optimistic. Still, big thinkers like Doug Stephens and his latest book, Reengineering Retail, draw the map and demonstrate what retailers need to think and do in this landscape. If you sell stuff, this is a must-read.” —Mitch Joel, President, Mirum. Author of Six Pixels of Separation and CTRL ALT Delete.“Retail is no longer linear—it doesn’t live in a protected tower—and it’s arguably facing its greatest disruption ever! Doug Stephens’ latest book, Reengineering Retail, shines the spotlight on the new ecosystem, one that feeds off innovation, the redefinition and refinement of customer experience, authenticity, value, excitement and experimentation. Doug’s book challenges us to look at disruption more than by assuming that one form of retail will win over another—simply put, the book forces us to understand the power of personalization and customer engagement—the lifeblood of our new retail world.” —Diane J. Brisebois, President & CEO, Retail Council of Canada“Doug Stephens paints a vivid picture of the massive disruption and reinvention that is occurring in the retail landscape. Reengineering Retail offers valuable insights into how the physical and the digital retailing worlds will augment each other and combine to create customer experiences that we can only imagine today. This book is a must-read and a wakeup call to any retailers that have been technological laggards.” —Ramesh Venkat, Ph.D., Director, David Sobey Centre for Innovation in Retailing, Saint Mary’s University

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Book SynopsisEnter the glamorous domain of world-famous jewellery house, Harry Winston, and discover the true rags-to-riches story of the immigrant family behind the phenomenon. Harry Winston’s famous slogan for his success was: “knowledge, courage, and the ability to finance.” King of Diamonds: The Flawless World of Harry Winston is the quintessential rags-to-riches success story of a very poor immigrant family emigrating from Ukraine to America. It is the story of how one man, Harry Winston, created a famous name with his company, founded in New York City in 1932. Winston became known for the owning and sales of very large diamonds. At one point, he owned a third of the world’s most famous gems, including the Hope Diamond, which earned him the moniker “King of Diamonds.” The book details how author Ronald Winston’s father got his start and began what would eventually become the most famous jewellery house in the world. Peek inside his first office, an upstairs Fifth Ave location, followed by subsequent locations in Rockefeller Centre, an office across from St. Patrick's Cathedral, and finally an image-building store on Fifth Avenue. Known as the “Jewelleer to the Stars,” Winston’s gems have appeared both on the Hollywood red carpet and in famous Hollywood films like Notorious starring Ingrid Bergman and Cary Grant, The Graduate starring Dustin Hoffman and Anne Bancroft, and How to Lose a Guy in 10 Days starring Kate Hudson and Matthew McConaughey. Celebrities such as Marilyn Monroe, Viola Davis, Helen Mirren, Gwyneth Paltrow, and many more have worn Winston pieces on Hollywood’s biggest nights. The story then follows Harry Winston’s successor and heir, Ronald Winston, and his making of the family name. Under Ronald, the company’s name would not remain just famous, but would become world-famous. Ronald built locations in Los Angeles, Hawaii, Japan, and China. Ronald’s saga continued with his entry into the revolution in Angola, buying diamonds from its charismatic leader, Jonas Savimbi. Ronald Winston risked his life in order to make profits that repaid the death taxes caused by his father’s passing. In all, King of Diamonds is a joyous evocation of two men who added an innumerable amount to the image, story, and marketing of luxury products, as well as to the joy of people who love and purchase these objects. After all, as frequent Winston jewellery-wearer Marilyn Monroe would say, “diamonds are a girl’s best friend.”Trade Review“A thrilling tale of entrepreneurship and an enthralling look into one of the jewelry industry's most famous self-made men.”—Instore (the magazine for the American jewelry store owner) “Winston pulls back the curtain to reveal the man behind the iconic brand. A story about family love, loyalty, and a shattering betrayal.”—Sally Mann, bestselling author of Hold Still: A Memoir with Photographs “You can’t judge a book by its cover, but you can certainly judge one by its title. And King of Diamonds says it all. Published 65 years after famed jeweler Harry Winston donated the 45-carat Hope Diamond to the Smithsonian Institution, his only living son, Ronald Winston, has penned a biography that offers an enlightening glimpse into the life of a man who once owned a third of the world’s most famous gems. Replete with stories about all of the business rivalries, red-carpet loans, and high-profile clients you could ask for, it’s as glamorous as nonfiction gets.” —Natural Diamonds “When I find myself dreaming of diamonds, which happens from time to time, I think ‘Harry Winston.’ Ron dressed me in Harry Winston jewels when I hosted the Oscars, and Miss Piggy and I were draped in a bajillion dollars’ worth of them when we sang our rendition of ‘Diamonds Are a Girl’s Best Friend.’ Ron’s love for his father—and the company they built—as well as his wicked sense of humor shine through. King of Diamonds is an important biography and a great read.” —Whoopi Goldberg “King of Diamonds is a slick, deep dive into the world of pure money: the diamond business and the greatest American purveyor of this rarest of gems. Harry Winston’s life was one long extravaganza, like living inside a Fabergé egg. The saga of his rise and his son’s losing battle to save his legendary emporium is a tale of obsession, daring, deception, and a life beyond the dreams of avarice.” —John Lahr, author of Tennessee Williams: Mad Pilgrimage of the Flesh

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Book SynopsisA Wall Street Journal BestsellerNamed a Financial Times top titleHow to unleash "human magic" and achieve improbable results.Hubert Joly, former CEO of Best Buy and orchestrator of the retailer's spectacular turnaround, unveils his personal playbook for achieving extraordinary outcomes by putting people and purpose at the heart of business.Back in 2012, "Everyone thought we were going to die," says Joly. Eight years later, Best Buy was transformed as Joly and his team rebuilt the company into one of the nation's favorite employers, vastly increased customer satisfaction, and dramatically grew Best Buy's stock price. Joly and his team also succeeded in making Best Buy a leader in sustainability and innovation.In The Heart of Business, Joly shares the philosophy behind the resurgence of Best Buy: pursue a noble purpose, put people at the center of the business, create an environment where every employee can blossom, and treat profit as an outcome, not the goal.This approach is easy to understand, but putting it into practice is not so easy. It requires radically rethinking how we view work, how we define companies, how we motivate, and how we lead. In this book Joly shares memorable stories, lessons, and practical advice, all drawn from his own personal transformation from a hard-charging McKinsey consultant to a leader who believes in human magic.The Heart of Business is a timely guide for leaders ready to abandon old paradigms and lead with purpose and humanity. It shows how we can reinvent capitalism so that it contributes to a sustainable future.Trade ReviewNamed one of the Best Books of the Year by Bloomberg"This is one of those candid books about life at the top that you will want to read for its own magic." — The Institute of Leadership and Management Edge magazine"Hubert Joly is one of my business heroes. ...A new age of business requires a new approach to leadership…To understand the new model, read this book." — Alan Murray, FORTUNE"Joly, former CEO of Best Buy, debuts with a striking call to action for managers of companies large and small to 'make business and the world better places.'" — Publisher's WeeklyAdvance Praise for The Heart of Business:"The Heart of Business will be the defining business book of this decade. Hubert Joly shares his highly successful, simple, profound insights that reprioritize purpose, people, and profit. His proven philosophies are a brilliant guide for all leaders and companies preparing to rapidly pivot toward serving all stakeholders in this new age of inclusive capitalism." — Angela Ahrendts, former Senior Vice President, Apple Retail; former CEO, Burberry"Best Buy's turnaround under Hubert Joly's leadership was remarkable—a case study that should and will be taught in business schools around the world. Bold and thoughtful—he has a lot to teach." — Jeff Bezos, founder and CEO, Amazon"Leaders often focus on the technology and business transformations underway. In The Heart of Business, Hubert Joly shows us what true and effective leadership is really about: articulating a noble purpose, putting people at the center, embracing all stakeholders, and treating profit as an outcome." — Aicha Evans, CEO, Zoox"Hubert Joly is a refreshing voice on organizational transformation, and with The Heart of Business he now shares an equally visionary perspective on the next potential phase of stakeholder capitalism. This is must-read material for anyone looking to understand modern business as a force for global good, the changing nature of leadership, and why deep purpose needs to be at the heart of everything we do." — Alex Gorsky, Chairman and CEO, Johnson & Johnson"In his inspiring and transformative book, The Heart of Business, Hubert Joly uses his years of experience at Best Buy to clearly show the importance of purposeful and human leadership and how to implement it. This playbook for 'unleashing human magic' will change hearts and minds not only on how companies are run but how business and capitalism are taught in business schools. This is a must- read and a defining book of our time." — Arianna Huffington, founder and CEO, Thrive Global"The philosophy of Hubert Joly's The Heart of Business is from his heart and one he has shared personally as a director of our company for over a decade. His belief that the journey to success is led by pursuing a noble purpose and putting people first is part of what he calls 'human magic.' The resurgence of Best Buy under his former leadership is just one example of the transformative power of those heartfelt principles. Over these many years it has been my privilege to be inspired by Hubert's honest sharing of these experiences firsthand. The Heart of Business is a unique and very human guide to true leadership and ways to work together, especially during these challenging times." — Ralph Lauren, Executive Chairman and Chief Creative Officer, Ralph Lauren Corporation"Through great storytelling and lessons from his own experience, Hubert invites us to think deeply about a company's purpose—to contribute to the common good and serve all its stakeholders in a harmonious fashion by unleashing human magic—and offers a set of principles and practical advice on how to make this vision a reality." — Satya Nadella, CEO, Microsoft"Hubert Joly is a revered leader who has unequivocally proven the business case for stakeholder capitalism. This book captures his passion for purpose and people above profits and, just when humanity is at its most vulnerable, showcases with unique insight and practical examples how to make business an unstoppable force for good." — Paul Polman, cofounder and Chair, IMAGINE; former CEO, Unilever"Long before stakeholder capitalism and the idea of purpose in business were being talked about, Hubert Joly was already embracing both with impressive success. One of the very best business leaders now lifts the veil on why leading with purpose and humanity makes sense, along with how to make it work in the real world. Thoughtful, well researched, very practical, and eminently readable, The Heart of Business offers a joyful and inspiring vision of how to reinvent business and capitalism from the heart." — Darren Walker, President, Ford Foundation"The Heart of Business makes it clear that Hubert Joly knows what it takes to create an environment in which every unique individual is valued for who they are and what they bring to the table. He knows that diversity is not an afterthought but a fundamental business imperative. He knows how to lead with purpose and humanity. And by reading The Heart of Business, so will you." — Crystal E. Ashby, Interim President and CEO, The Executive Leadership Council (ELC)"This book, written by one of the most compelling and compassionate CEOs in a generation, will serve as a guide for all who aspire to lead with purpose and live a professional life filled with meaning. I witnessed this firsthand as Hubert led a once-in-a-lifetime retail turnaround that was grounded, first and foremost, on the principle that purpose is as important as profit and that the work itself, while hard, can be joyful and filled with heart." — Corie Barry, CEO, Best Buy"Putting purpose and people first is the most powerful driver of performance and long-term value: this is Hubert Joly's core message. His approach, his vision of companies as a community of their stakeholders, and his call for agility and empowerment resonate deeply with my own experience heading a company that has people at its heart. This is a must-read and an inspiration for any leader wanting to make a positive economic, social, and environmental impact." — Sophie Bellon, Chairwoman, Sodexo"The quest for meaning, and with it, questions about leadership and purpose in business, may very well be capitalism's most pressing issue today. Drawing on his inspiring journey as Chair and CEO of Best Buy, Hubert Joly describes how placing people and their aspirations at the core of companies is the key to aligning personal fulfilment, business success, and a positive impact on the world. The Heart of Business does much more than provide useful management principles and advice, though: it also nudges us to think about the meaning of life itself. With experience and wisdom, Hubert Joly makes a crucial contribution to the future of capitalism." — Thomas Buberl, CEO, AXA"Hubert Joly's The Heart of Business is both timely and timeless. A perfect leadership book for our era, it will help leaders across the world and at every level tap into the enduring truths about how to inspire people. Hubert's own transformation from a highly analytical, hard-charging McKinsey consultant into a purpose-led leader, brought to life in the book with memorable stories and true humility, shows readers why pursuing a noble purpose and putting people at the center is an extraordinary leadership formula open to everyone." — James M. Citrin, Leader, CEO Practice, Spencer Stuart; author, You're in Charge—Now What?"This book is a must-have for current or aspiring leaders. Having seen Hubert 'in action' as a fellow CEO, I am even more inspired reading about the principles that have guided him. The Heart of Business underscores the critical importance of human-centric management to foster growth and to ensure business is a genuine force of good— something our world desperately needs." — Mary Dillon, CEO, Ulta Beauty"Hubert Joly is a leader I deeply respect and admire. This compelling book captures his gift of using purpose and inspiring human connections with employees, customers, suppliers, investors, and communities. A must-read if you want to learn how to do this effectively." — John Donahoe, President and CEO, Nike"Hubert Joly's outstanding The Heart of Business will do for you what meeting and learning from him have done for me: it will truly and fully transform your approach to work, leadership, and life." — Rodolphe Durand professor and Joly Family Purposeful Leadership Chair, HEC Paris"After reviving multiple companies, Hubert Joly now takes on his biggest challenge: turning around capitalism itself. The Heart of Business is more than a management treatise or memoir. It is an exploration of how business can help people find meaning and purpose—and how companies themselves can identify their own noble purpose to guide them forward. Joly makes a compelling, business-oriented case for why the future of capitalism depends on helping people flourish at work." — Roger W. Ferguson, President and CEO, TIAA"Hubert Joly is one of the most gifted leaders of our time, with an extraordinary ability to navigate unimaginable business challenges while simultaneously lifting others around him to fulfill a higher purpose. The Heart of Business provides a practical and aspirational road map for all leaders to elevate their impact by focusing first on what matters most—the power of human connection. There is no better teacher than Hubert to inspire all of us to lead with vulnerability, empathy, and courage." — Michelle Gass, CEO, Kohl's"The amazing saga of Best Buy, led by Hubert Joly and his team, is one of the most inspiring and instructional stories of this century. The Heart of Business is a must-read book for leaders at all levels, in any organization! It is a road map for anyone who wants to become a leader of the future." — Marshall Goldsmith, number one New York Times–bestselling author, Triggers and What Got You Here Won't Get You There"The Heart of Business is a clarion call to rethink why and how we do business. Hubert Joly's leadership and humanity shine on every page, and his philosophy, shared through stories of the experiences and people who shaped it, has produced spectacular success. This book is as inspiring, authentic, and approachable as the author himself." — Cindy Kent, Executive Vice President and President, Senior Living, Brookdale"Hubert Joly turns traditional business concepts on their heads to prove that leading with purpose and heart to serve all stakeholders, not just shareholders, builds the most long-term value for any organization. The Heart of Business reveals why transformation starts with people and how it results in financial success. This practical and actionable guide is a must-read for any leader striving for inspiration and extraordinary results." — Linda Kozlowski, President and CEO, Blue Apron"In business, certain principles are musts for any CEO to be successful. Hubert Joly, fresh from his incredible success in Best Buy's turnaround, clearly enunciates these principles: pursue a noble purpose, make your employees feel important in the mission, include all stakeholders, and—if carried out correctly—the outcome will be substantial profits. This book is a road map for success in running any business, large or small." — Henry Kravis, cofounder, KKR"Fairy tale in business? No! A great, true story of effectiveness and great results. The Heart of Business is a must-read: Hubert Joly shares how he changed Best Buy by doing good and making employees happier and more passionate about their brand, the products, the customers, and the stores." — Maurice Levy, Chairman of the Supervisory Board, Publicis Groupe"The Heart of Business is a modern business guide that demonstrates the power of purpose and people to unlock value for all stakeholders. It delivers invaluable firsthand insight from Hubert Joly's transformative journey at Best Buy and elsewhere and reminds us that strategy is nothing more than words on paper until it is activated by 'human magic.' Hubert's thoughtful message is an inspiring and highly compelling call to action for any leader." — Patrice Louvet, President and CEO, Ralph Lauren"For more than a decade, I have watched with great admiration as Hubert Joly put his unique vision of how to lead into practice. In this book, he captures the core principles and experiences that made him so successful as a leader. By combining reflections with pragmatic examples that focus on the importance of purpose and people, Hubert has created the ultimate guide for the twenty-first-century leader." — Bill McNabb, former Chairman and CEO, Vanguard"In The Heart of Business, Hubert Joly distills a lifetime of lessons about business, leadership, and life. This is a relevant, compelling, and timely book from a courageous leader!" — Alan Mulally, former CEO, Ford Motor Company and Boeing Commercial Airplanes"Bravo, Hubert Joly! At last, here is a CEO who demonstrates how a business with employees aligned behind an inspiring purpose can enjoy unexpected, transformational success. Hubert Joly breaks the mold by boldly asserting—and proving—that heart, humanity, and even magic are essential to stakeholders' engagement and to sustained performance. If broadly practiced, this fresh and enlightened approach will make business a force for good and may even save capitalism." — Marilyn Carlson Nelson, former Chair and CEO, Carlson"I've had the good fortune of knowing Hubert for over a decade. The Heart of Business is a thought-provoking read on the notion that noble purpose is an essential driver of business success today. He reinforces this thesis with compelling anecdotes from his illustrious career and provides a practical guide to putting it into action. It is a timely and meaningful book that reminds us of the vital role companies can play in moving the world forward." — Shantanu Narayen, CEO, Adobe Systems"In The Heart of Business, Hubert Joly shares his principles about business and leadership, how he came to shape them, and how he has been putting them to work over the years. Whether you are fresh out of business school or a seasoned CEO, this is a wonderful book to include in your reading list." — Indra Nooyi, former Chairman and CEO, PepsiCo"As leaders and organizations look to create and nurture meaning for themselves, their employees, their customers, and the world, the lessons from Hubert Joly's The Heart of Business are more powerful than ever. Drawing on stories from a life well lived—and organizations well led—Joly's treatise inspires both new and seasoned leaders to consider why we work and how we can do so with power, heart, and purpose. Joly reminds us that reconnecting with what matters is what truly makes work work." — Eric Pliner, CEO, YSC Consulting"Hubert Joly proves that businesses don't need to choose between profit and purpose. But more than that, he shows us how it's done, with practical advice and clear examples. It's hard not to feel optimistic about the future of capitalism after reading this book." — Ginni Rometty, former CEO, IBM; Cochair, OneTen"People first! This book will bring back hope to those who doubt the sustainability of capitalism. Brilliantly illustrated by numerous heartfelt examples from his own professional life, Hubert Joly explains how a purposeful human organization, based on caring and trust, can turn the most desperate company into an industry leader. No surprise that Hubert Joly is one of the most respected business leaders today. He convincingly lays the path forward for business, and his advice should be followed." — Jean-Dominique Senard, Chairman, Renault"Business should be a force for good. Hubert Joly has shown that putting purpose and people at The Heart of Business is the best kind of executive leadership." — Kevin Sneader, Global Managing Partner, McKinsey & Company"The Heart of Business unveils a new paradigm of leadership for the twenty-first century, at odds with traditional thinking. It emphasizes purpose and its necessary alignment with people and culture. A new leadership approach is needed, focusing on long-term and sustainable performance and giving strong meaning to the contribution of everyone. Hubert's book describes a positive path for business, based on the diverse experience of his rich career and a profound conviction of the difference people make in our companies." — Jean-Pascal Tricoire, Chairman and CEO, Schneider Electric

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Book SynopsisOnce, every high street had a department store, and they marched the length of Oxford Street. Going up to town to shop at one of these grand emporia and lunch in the top-floor restaurant, or take the children to see Father Christmas, was both a huge treat and completely normal. But the demise of Debenhams, including historic Arding & Hobbs, and Army & Navy at Victoria along with many other House of Fraser stores, confirms that the traditional department store is now an endangered species. In the last five years alone, 83% have gone. Now, for the first time, Tessa Boase chronicles this fabulous world, from Derry & Toms with its roof garden to the Moderne lines of Holdrons in Peckham Rye (now Mr Khan's Discount), as well as Gamages' peerless toy department, Woollands' 21 Shop for cutting-edge Sixties fashion and Chiesmans' menagerie of snakes and lionesses. There is even a guided walking tour of the West End's lost stores.

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Book SynopsisIn Future Luxe: What’s Ahead for the Business of Luxury, Erwan Rambourg identifies the major forces and emerging trends that are set to reshape luxury over the next decade. The expansion of Chinese consumption and the boost in women’s spending power around the world will fuel continued growth in the industry—but even more importantly, fundamental changes are on the horizon. The younger generation is entering the luxury market, bringing new values and demands that will redefine the very meaning of luxury. The sector should expand in the realms of travel, health, leisure, even cannabis. For brands to resonate with these younger consumers they will have to develop substance beyond a high-quality product or a desirable logo. Greenwashing won’t cut it—brands will need to take seriously issues like diversity, sustainability, and ethical production. To ensure his portrait of the industry has the depth and nuance of real-world experience, Rambourg interviews several CEOs from the largest groups and brands, including Kering, Cartier, Puma, and Moncler, in addition to drawing on his own observations from over two decades in luxury. Future Luxe is engaging, wise, and deeply informed, a vital read for those new to the industry as well as veterans planning for continued success.Trade Review“A timely exploration of luxury post-pandemic, valuable reading for anyone in the business.” — Suzy Menkes, Editor, Vogue International “Erwan Rambourg's predictions are a fascinating and inspiring take on how this ancient industry will, like a phoenix, rise again and be relevant for the next generation.“ — Alessandro Bogliolo, chief executive officer, Tiffany & Co. “Erwan draws on his expertise, supported by the insights of leading industry experts, to help us envision a different future for the luxury industry. Future Luxe is a must read for anyone thinking through the fundamentals of luxury in the 21st Century.” — Burak Cakmak, Parsons School of Design Dean of Fashion "Erwan Rambourg has done it again. In this work he explodes some common misapprehensions about the luxury industry: retail is not dead, the future will continue to be female, and the Eastern consumer has not run out of steam. There is no other observer of the luxury industry whose insights are more useful and accurate.” — Robert Dunphy, Senior portfolio manager, Invesco "Future Luxe is a hopeful, optimistic and welcome treatise on the enduring power of luxury. As a highly sought after sector expert and fellow researcher, Erwan Rambourg smartly looks past distress to desire, with smart predictions for the industry to show that he understands the mindset that creates luxury’s timeless value." — John Gerzema, CEO, The Harris Poll and New York Times Bestselling Author "Erwan Rambourg's long awaited new book on the future of luxury comes at a time when the worlds of retail and luxury are going through unprecedented changes. His insights about the effects that Covid-19 will have, his predictions about the luxury sector in China and his knowledge of the retail and luxury industries are second to none. A must read!” — Ashley Galina Dudarenok, China marketing expert, LinkedIn Top Voice, three-times best-selling author, and founder of ChoZan and Alarice “Erwan Rambourg points amazingly well to the new ideals that luxury will embody: inclusivity; a level of care for people and the planet that is both aspirational and essential; and a commitment to quality through sustainability and circularity.” — Guillaume Le Cunff, CEO, Nestlé Nespresso S.A. "As an independent company, we always look for ways to benchmark our strategies and results, to check our convictions against others, and simply to broaden our horizons. The insight provided by Erwan’s analyses is invaluable!”— Jean Cassegrain, Longchamp CEO “Tapping into his deep knowledge, extensive experience and vast network of industry leaders, Erwan Rambourg’s Future Luxe provides an insightful roadmap to navigating the global world of retail and luxury beyond the immediate aftermath of the Covid-19 pandemic, into the end of our decade. His analysis of the fundamental shifts in this field is a must-read for anyone who wants to succeed in this sector.” — Ketty Pucci-Sisti Maisonrouge, Luxury Entrepreneur, Adjunct Professor at Columbia Business School, President of the Luxury Education Foundation “An inspiring read. Rambourg captures the essence of trends we’re seeing across the fascinating world of luxury, and provides practical, strategic advice alongside important insights into the future." —Sandrine Crener, Program Director, Harvard Business School "Erwan builds his case for luxury with vigor and charm, unfurling all manner of hard evidence alongside his keen instincts and wry humor." —Miles Socha, International Editor, Women's Wear Daily

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Book SynopsisWrite well. Live well.The practice of creative writing - being expressive, exploring ideas, crafting words, shaping stories - can deepen your appreciation of life and enhance your wellbeing.With 100 inspiring prompts, insights and exercises specially devised by an award-winning author and creative writing teacher, discover how to write well - and thrive. This comprehensive guide to visual merchandising covers both window dressing and in-store design, as well as all the other elements, real or virtual, used to enhance the contemporary retail experience. Featuring a range of shops, from fashion emporia such as Selfridges, Printemps, and Bergdorf Goodman to small outlets, the book offers practical advice, supported by tips from the most inspiring visual merchandisers and creative directors across the world.It reveals the secrets of their profession and all there is to know about the latest technology, mannequins, props etc. It also examines the psychology and ever-changing trends behind consumer behaviour.Visual merchandising is presented through lavish color photographs, diagrams of floor layouts and store case studies, and includes invaluable information such as a glossary of terms used in the industry.

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Book SynopsisOffers a description of the author's stint as a low-wage worker at two national toy store chains: one upscale shop and one big box outlet. Including observations from the shop floor, this book chronicles her experiences as a cashier, salesperson, and stocker and provides insights into the social impact of shopping for toys.Trade Review“A welcome addition to the growing body of literature on children’s culture.” * Journal of American Culture *“Want to know why black men get demoted as workers? Or why middle-class white women are the most annoying customers of all? Then this is your book. In brisk and straightforward style, Williams argues that most of our contemporary working cultures harm consumers and employees and that we need to improve them, fast. While some anecdotes will not seem unfamiliar to those who have seen the view from both sides of a till, Williams's ability to connect them to a range of social theories results in a thoughtful and impressive read.” * The Guardian *"Inside Toyland is a model study of relations between identities, products, and work. For students, Williams provides many examples that bring abstract concepts—like the fetishization of commodities—to life. She calls for us not to shop less, but to shop with more awareness of, and effort to improve, the lives of retail workers and the entire experience of consumption." * American Journal of Sociology *“Inside Toyland is a gem—a well-written examination of politics, inequality, racism and working conditions in the context of the toy store. . . . This book powerfully exposes the politics and inequality embedded within consumer culture through an examination of low-wage retail work. It is a highly engaging expose of the reproduction of class, race and gender inequality.” * Canadian Journal of Sociology *"Williams's experiences in two retail toy stores-one mega and the other upscale-make evident the gender and racial/ethnic nature of retail work. She clearly demonstrates how every day exchanges between employees and man agers as well as employees and customers help reinforce existing social expectations based on class, gender, and race/ethnicity." * Contemporary Sociology *"This book is a major contribution to consumer studies, labor studies, race and ethnic studies, and gender studies." * Gender and Society *“A compelling read for those critical of the commercialization of childhood.” * Tikkun *Table of ContentsAcknowledgments 1 A Sociologist inside Toy Stores 2 History of Toy Shopping in America 3 The Social Organization of Toy Stores 4 Inequality on the Shopping Floor 5 Kids in Toyland 6 Toys and Citizenship Notes References Index

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Book Synopsis The definitive story of Amazon.com, one of the most successful companies in the world, and of its driven, brilliant founder, Jeff Bezos. Amazon.com started off delivering books through the mail. But its visionary founder, Jeff Bezos, wasn''t content with being a bookseller. He wanted Amazon to become the everything store, offering limitless selection and seductive convenience at disruptively low prices. To do so, he developed a corporate culture of relentless ambition and secrecy that''s never been cracked. Until now. Brad Stone enjoyed unprecedented access to current and former Amazon employees and Bezos family members, giving readers the first in-depth, fly-on-the-wall account of life at Amazon. Compared to tech''s other elite innovators -- Jobs, Gates, Zuckerberg -- Bezos is a private man. But he stands out for his restless pursuit of new markets, leading Amazon into risky new ventures like the Kindle and cloud computing, and transforming retail in the same way H

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Book SynopsisThe high street is in crisis. How did we get here and what happens next? The global pandemic has made the crisis immeasurably worse but it wasn’t the cause. The crisis was already raging in 2019 with thousands of store closures. Large retailers became complacent and failed to respond to changing consumer behaviour. Town centres are the victims of these changes rather than the cause of them. To understand the current crisis and how it might be addressed, this book takes a long view of retailing based on a hundred case studies. It looks at the way town centres responded to previous crises and explores current trends affecting town centres and how places are responding. The message is optimistic: adaptable town centres can once more become the diverse, characterful, independent places that existed before they were homogenised by big retail. Explore the past – understand the present – find a better future.Table of ContentsIntroduction PART 1: The Roots of the Crisis Chapter 1: Places of exchange Chapter 2: Death by supermarket Chapter 3: Heading Out of Town Chapter 4: From Boom to Bust PART 2: Future Retail Chapter 5: Independent and Creative Chapter 6: Grocers and Purveyors of Fine Food Chapter 7: Food and Beverage Chapter 8: Online and e-Commerce Chapter 9: Sound and Vision Chapter 10: Home and GardenChapter 11: Fashion and Beauty PART 3: Future High Street Chapter 12: The City Chapter 13: The Mall Chapter 14: The Town Chapter 15: The High Street Part 4: ConclusionsChapter 16; Conclusions

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Book SynopsisValued at $25 billion following its IPO in 2014, JD.com (Jingdong) is China's second largest e-commerce company (behind its rival Alibaba) and leads the way in sales of consumer electronics and books. Through unprecedented access to the inner-workings of JD.com and its founder, Richard Liu, and other main players, this book offers the most detailed examination of the success behind one of China's most successful companies of recent times. Founded in 1998 as an online magneto-optical store, the company evolved into selling books, CDs, videos and consumer electronics online on an enormous scale. In 2014, Asia's largest Internet company, Tencent, acquired a 20% stake in JD.com, which made the company the No.2 online retailer in China, and thus triggering a fierce battle with Alibaba for dominance in the China market. The story of JD.com's growth, and the strategies and philosophy of its charismatic founder, is featured in this fascinating book.

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Book SynopsisDiscover how Brooks Running Company CEO Jim Weber transformed a failing business into a billion-dollar brand in the ultracompetitive global running market. Running with Purpose is a leadership memoir with insights, inspirational stories, and tangible takeaways for current and aspiring leaders, entrepreneurs, and the 150+ million runners worldwide and those in the broader running community who continually invest in themselves.This leadership memoir starts with Jim Weber''s seventh-grade dream to run a successful company that delivered something people passionately valued. Fast forward to 2001, Jim became the CEO of Brooks and, as the struggling brand''s fourth CEO in two years, he faced strong headwinds. A lifelong competitor, Jim devised a one-page strategy that he believed would not only save the company but would also lay the foundation for Brooks to become a leading brand in the athletic, fitness, and outdoor categories. To succeed, he had Trade Review'Running with Purpose is a master class in focus, tenacity, team building, innovation, and culture. While I have known Jim Weber for many years, I can only now understand the depth of the struggles he faced on his way to being one of the great leaders of a generation and creating a brand that has motivated millions of runners to Run Happy. I can say with certainty that all managers and leaders will find helpful tools in this book to build their businesses for success.' * Robin Thurston – CEO, Outside, Inc. *'Running with Purpose is as inspirational, insightful, and educational as the company it features and the leader who wrote it. The story of how Brooks rose from the ashes to become a force in running is full of important lessons on both formulating and executing strategy. Read it to learn how performance brands and great teams are built, and how successful leadership requires not just vision but courage and discipline.' * Kusum Ailawadi – Professor, Tuck School of Business, and Co-author of Getting Multichannel Distribution Right *'As a long-time Brooks athlete, it's been easy to draft off the brand's approach of reaching for the biggest goals regardless of being labeled the underdog. Jim Weber goes beyond the goal and gives readers the hows and whys behind the company's success. This book will motivate and guide those looking to have a breakthrough performance and solidifies my belief that Weber is one of the greatest leaders in business.' * Des Linden – Boston Marathon Champion *'I regard Jim as a miracle worker. The institution is the length and shadow of this man.' * Charlie Munger – Vice Chairman, Berkshire Hathaway Inc. *'Jim Weber beautifully demonstrates the power and joy of leading with purpose and authenticity and how it can create stunning business results while being a force for good. A wonderful book that is both inspiring and very practical.' * Hubert Joly – Former Chair & CEO, Best Buy Co., Inc., and Wall Street Journal Bestselling Author of The Heart of Business *'Jim Weber is one of the great brand leaders of today. He has carefully shaped the Brooks experience to honor the legacy of running and Brooks customers. This is a definitive story of what can happen when you zero in on the essence of your customers' beliefs and then build a brand and culture of passion around that.' * Tod Leiweke – CEO, Seattle Kraken *'Jim Weber's remarkable new book chronicles his amazing success story with Brooks Running, inspired by his authentic leadership and his crucible in overcoming a life-threatening bout with cancer. His openness and insights make Running with Purpose a must-read book for everyone.' * Bill George – Senior Fellow, Harvard Business School, former Chair & CEO, Medtronic, and author of Discover Your True North *'Jim's message will resonate with anyone, whether you run or not. His judgment, focus on sustainability and responsible sourcing, and efforts to foster a culture of fun in the workplace have led to some of the most impressive business results around. There is much to learn from this engaging read.' * Sri Zaheer – Dean, Carlson School of Management, University of Minnesota, and Board Chair, Federal Reserve Bank of Minneapolis *'Over the last twenty years as a Brooks athlete, I've watched Jim Weber turn a gasping business into a champion in the industry by not just being a CEO who wants to win the race, but one who leads from the front and brings out the best in everyone. His captivating career path proves that passion + precision elevates performance every time.' * Scott Jurek – Ultramarathon Champion and New York Times Bestselling Author of Eat & Run and NORTH *'Whether you are an entrepreneur setting out with your first brick-and-mortar or running a global corporation, the learnings from Jim Weber's fascinating story will help any leader frame their strategy for success. Jim's tale of how he built Brooks to become the market leader among giants is an inspiring reminder that when you lead with heart and remain steadfast to even a lofty vision, there are no limits to what you can accomplish.' * Kathy Dalby – CEO/Owner, Pacers Running, and Industry Leader *

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Book SynopsisAn elegant demolition of the supermarket miracle, this book charts the impact that supermarkets have had on every aspect of our lives and culture.Trade ReviewShe probably knows more than anyone else about where our food comes from.' Nigel Slater 'Joanna Blythman has bravely and compellingly exposed the corrosive effect of supermarkets on our farming and our food culture. And she has rightly identified you, the consumer, as the only person who can do anything about it. Don't read it and weep. Read it and change the way you shop.'Hugh Fearnley-Whittingstall 'Shocking and powerful' The Guardian 'She'll fire you up with a righteous fervour that may last beyond your return to the mainland.' The Times 'Blythman has provided a compelling wake-up call' Financial Times

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Book SynopsisTrade Review"Wall Street Journal technology columnist Mims chronicles a product’s journey from manufacturer to doorstep in his timely debut. . . . Readers will be hooked by Mims’s ability to turn what could’ve been a dry supply-chain explainer into a legitimate page-turner. For those interested in what goes on before packages arrive at their door, this is a no-brainer." — Publishers Weekly (starred review) "Mims writes in a digestible style that conveys a pleasing you-are-there quality, and he does not shy away from describing the vast economic inequalities involved in the movement of commodities and the indifference of many managers toward their workers . . . A surprisingly absorbing foray into the optimization of product flow." — Kirkus Reviews "Mims will have readers enthralled with the minutiae of what he calls a 'sophisticated field of human endeavor.' This book will appeal to general audiences and those in any part of the industry." — Booklist "A detailed and dedicated explainer about the state of the logistics industry, Arriving Today by Wall Street Journal tech columnist Christopher Mims offers a snapshot of a logistics industry in flux. The world described in the book is a marvel of human ingenuity . . . a world that, because of the pace of change in the industry, is likely to be unrecognizable in five years’ time." — strategy+business Our global economy runs on logistics. Mims expertly demystifies this secretive science as he vividly portrays the ways in which it often robs the most vulnerable workers of their health and humanity. — Brad Stone, author of The Everything Store and Amazon Unbound With the elegance and efficiency of a first-rate tech journalist, Mims leads us into the nooks and crannies, robots, AI, warehouses, and ships that are highly complex so as to make our daily life simple. A must-read. — Scott Galloway, professor of marketing at NYU Stern School of Business and author of Four and The Algebra of Happiness A meticulously and presciently rendered account of the surprising journey of a USB charger from the factory to my home. It's nice to get your stuff fast. But Mims asks us to ponder, Was it worth it? — Steve LeVine, author of The Powerhouse Adeptly draws us into the container ships, fulfillment centers, and algorithms that deliver us what we want, when we want it. A balanced, much-needed account. — Robert Kanigel, author of The One Best Way and Hearing Homer's Song Mims elegantly explores the micro and the macro of how our modern world of stuff works, in a way that illuminates, dazzles, and sometimes terrifies. — Rose George, author of Ninety Percent of Everything, Nine Pints, and The Big Necessity A backstage pass into the twenty-first-century global economy, Arriving Today is the resource for understanding how modern supply chains really work—and why they sometimes fail. — Ryan Petersen, CEO of Flexport Finally, a book that sheds light on automation, logistics, and their impact on our everyday life today, and in the future. An engaging and insightful narrative. — Oren Etzioni, professor emeritus at the University of Washington and CEO of the Allen Institute for Artificial Intelligence Arriving Today is the essential key to understanding how our world is getting smaller and more interconnected by the day. — Gary Tan, cofounder of Initialized Capital

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Book SynopsisA riveting investigation of the no-holds-barred battle between Amazon and Walmart to become the king of commerce.For years, Walmart and Amazon operated in separate spheres—one a massive brick-and-mortar retailer, the other an online giant.Trade Review“A revelatory account of the bloody rivalry between two ruthless retail juggernauts that are not accustomed to losing.” — Brad Stone, author of The Everything Store “A once-scrappy entrepreneur named Jeff Bezos has taken control over what we buy and how it is sold to us, in ways that are both worrisome and impressive. Del Rey delivers the goods on how it all went down, juxtaposing Amazon’s stunning rise with the efforts of a once-dominant Walmart to keep up. It is said that when elephants fight, only the grass suffers. Guess what? We’re the grass.” — Kara Swisher, host of the Pivot and On podcasts, New York Media “This book is a front-row seat to one of the most brutal, consequential corporate battles of our time—and it comes with a backstage pass, revealing dirt the companies don’t want us to see. A must-read for anyone interested in the future of commerce.” — Mark Bergen, author of Like, Comment, Subscribe “An engaging and cinematic account of the Ali-Frazier of retail.” — Scott Galloway, NYU Stern School of Business professor of marketing and bestselling author of Adrift “Winner Sells All is the definitive history of the clash between two business titans constantly reinventing themselves to crush the competition and fill our shopping carts. As Amazon and Walmart build and defend their dominance, Del Rey brings the reader into the complexities and trade-offs of their business decisions, revealing all that goes into the quest for customer loyalty—and all that is lost when two giants control so much of our economy.” — Sarah Frier, author of No Filter “Walmart and Amazon are too often discussed separately, despite their overlapping impact on America and the world. Winner Sells All explores the biggest business story of the past twenty years, through the eyes of an unusually broad and deep network of sources.” — Christopher Mims, tech columnist for the Wall Street Journal and author of Arriving Today "An eye-opening look at a battle of corporate titans that shows few signs of slowing down." — Kirkus Reviews “Del Rey’s behind-the-scenes insights enlighten, and the author makes no bones about what the companies’ success has cost workers, criticizing both for keeping wages low while lavishly rewarding executives. This thorough outing delivers.” — Publishers Weekly

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Book SynopsisPraise for The IKEA EdgeâœA very good book from a talented business leader [that links] values, culture, and the achievement of business and social objectives together. I have read it now three times and learned something from every passage.ââMichael Spence, recipient of the Nobel Memorial Prize in Economic Sciences, 2001âœWith Anders Dahlvigâs recommendations, we could solve many of the worldâs problems by persuading the big multinationals to change their Memorandum and Articles of Association. Big business working in the interests of humanity would be a powerful tool.ââGordon Roddick, cofounder of The Body ShopâœThe IKEA Edge is a fascinating case study of an entrepreneurial companyâs growth to maturity. Anders Dahlvig is incisive and surprisingly straightforward in sharing the IKEA story. As a fourth-generation family business owner, I recognize the inherent paradox of building a âgood,â value-driven company and managing fo

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Book SynopsisThis volume contains commissioned refereed papers that cover the main elements of transport logistics. The authors were selected from around the world and asked to provide critiques of their subject areas as well as a review of the state of the art and case study examples.Table of ContentsIntroduction. (A.M. Brewer et al.). Globalisation and International Perspectives. Perspectives on global performance issues (T. Heaver). European transport: insights and challenges (C. Ruijgrok). North America: insights and challenges (T. Corsi). International logistics: a continuous search for competitiveness (H. Meersman, E. Van de Voorde). Supply Chain Management. The development of thinking in supply chain and logistics management (A. Braithwaite, D. Hall). The supply chain management and logistics controversy (D. Lambert). The concept of value: symbolic artefact or useful tool (A. Brewer). Intermodal transportation (B. Slack). Logistics Management. Integrated logistics strategies (A. McKinnon). Lean logistics (P. Hines et al.). Inventory management (D. Waters). Just-in-time (S. Taylor). Warehousing: a key link in the supply chain (K. Ackerman). Consolidation and transhipment (M. Beuthe, E. Kreutzberger). Logistics outsourcing (M. Browne, J. Allen). Customer Services. Services marketing (R. Verma). Understanding and predicting customer choices (H. Oppewal, H. Timmermans). Logistics Performance Management. Costing theory and processes (W. Talley). Benchmarking and performance management: the role in quality management (D. Gillen). Green logistics (J-P. Rodrigue et al.). Organisational Logistics. Organisational logistics: definition, components and approaches (A. Brewer). Public policy and logistics (C. Grimm, M. Dresner). Comparative Industry Approaches. Retail logistics (J. Fernie). City logistics and freight transport (R. Thompson, E. Taniguchi). Manufacturing logistics (T. Whiteing). Maritime logistics (M. Brooks, G. Fraser). Air-freight logistics (A. Reynolds-Feighan). Bulk commodity logistics: overview and case study (K. Trace). Express delivery (D. Sage). Hazardous goods (K. Hancock). Research and Development. Dynamics and spatial patterns of intermodal freight transport networks (H. Priemus, R. Konings). Supply chain statistics (M. Bronzini). New technologies in logistics management (R. Stough). Freight and logistics modelling (G. D'Este).

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Book SynopsisHotel Design, Planning and Development presents the most significant hotels developed internationally in the last ten years so that you can be well-informed of recent trends. The book outlines essential planning and design considerations based on the latest data, supported by technical information and illustrations, including original plans, so you can really study what works. The authors provide analysis and theory to support each of the major trends they present, highlighting how the designerâs work fits into the industry's development as a whole. Extensive case studies demonstrate how a successful new concept is developed.Hotel Design, Planning and Development gives you a thorough overview of this important and fast-growing sector of the hospitality industry.*Please note that this title is not for sale via the Taylor & Francis Group in America or the PhilippinesTable of ContentsForeword Michael Graves. Preface Part 1: Hotel Types 1. Overview 2. Urban Hotels 3. Design Hotels 4. Suburban Hotels 5. Multi-branded Hotels 6. Mixed-use Hotels 7. Resorts 8. Casino Hotels 9. Convention Hotels 10. Conference 11. Residential Hotels and Time-Share Properties 12. Updating Existing Hotels Part 2: Design Guide 13. Site and Master Planning 14. Programming and Development 15. The Guestroom Floor 16. Guestroom and Suite Design 17. Public Space Design 18. Administration and Back-of-house Design 19. Technical Coordination and Construction 20. Future and Fantasy. Appendixes. Bibliography. List of Properties and Credits. Index

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Book SynopsisThis textbook shows how cities, regions and countries adopt branding strategies similar to those of leading household brand names in an effort to differentiate themselves and emotionally connect with potential tourists. It asks whether tourist destinations get the reputations they deserve and uses topical case studies to discuss brand concepts and challenges. It tackles how place perceptions are formed, how cities, regions and countries can enhance their reputations as creative, competitive destinations, and the link between competitive identity and strategic tourism policy making.Table of ContentsPart 1: Destination Branding Concepts 1. Introduction: Tourism Places, Branding and Reputation Management 2. Branding and the Nation 3. Competitive Identity and Brand Management 4. A Place Marketing and Brand Management Perspective Revisited 5. The Theory of Country Brand and Product Images Part 2: Destination Branding Challenges 6. The Integration Challenge 7. The Partnership Challenge 8. The Leadership Challenge 9. The People Challenge 10. The Digital Challenge 11. The Authenticity Challenge 12. The Aesthetics Challenge 13. The Accountability Challenge: Budgeting and Evaluation 14. The Ethical Challenge 15. The Future Challenge: Scenario Planning Part 3: Destination Brand Management Cases 16. Branding, Stakeholders and Integration: Nambia 17. Branding, Nationhood and Identity: Singapore 18. Branding and New Destinations 19. Branding and Small Cities: The USA 20. Branding and Landmark Projects: Hong Kong and Macau 21. Branding and Blogging: Wales 22. Branding and Sports Events: Sydney, Adelaide and Melbourne 23. Branding and Cultural Events: Milan and Expo 2015 24. Branding and Mega-events: London 2012 25. Branding, Risk and Conflict: Northern Ireland

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Book SynopsisModern-day markets do not arise spontaneously or evolve naturally. Rather they are crafted by individuals, firms, and most of all, by governments. Like statecraft, marketcraft represents a core function of government, and it requires considerable artistry to govern markets effectively. In Marketcraft, Steven K. Vogel builds his argument upon the recognition that all markets are crafted and then systematically explores the implications for analysis and policy. Vogel marshals a wide range of policy examples to support this concept, focusing in particular on the U.S. and Japan. He examines how the U.S., the freest market economy, is actually among the most heavily regulated advanced economies, while Japan''s effort to liberalize its economy in the 1990s counterintuitively expanded the government''s role in practice. In our era--and despite what anti-government ideologues contend--government officials, regardless of party affiliation, should be trained in marketcraft just as much as in statecraft.Trade ReviewThe book is a welcome addition to the literature arguing for a conceptual renovation of the analysis of market governance in two major ways: First and unlike other studies focusing on single countries (Eisner, 2014; Singer, 2015), Vogel develops a narrative based on two carefully selected case studies that allow him to demonstrate the validity of his argument more broadly. Second, he also provides concrete advice for scholars and policy makers on how to incorporate this perspective into their research and practice. * Jonathan Krautter, Contemporary Japan *In an age of market fundamentalism, Steven Vogel provides a timely and powerful reminder that real markets require rules - and 'free markets' require the most. Tired rhetoric about government vs. the market doesn't just make little sense; it makes for terrible policy." -Jacob S. Hacker, Director, Institution for Social and Policy Studies, Yale University, and co-author of American Amnesia: How the War on Government Led Us to Forget What Made America ProsperSteven Vogel's Marketcraft provides the language and the concepts we need to break out of the tiresome and unproductive debate over reliance on markets or government to manage the economy. He demonstrates definitively that states structure markets. He shows that our focus should be on how states do marketcraft and who benefits from particular policy choices." -Fred Block, Research Professor, University of California, Davis, and co-author of The Power of Market FundamentalismThis is a profound and important book. The wonders of efficiency that we call markets are not self-created but constructed, and they need governments to thrive. At a time when globalization and information technology create novel market platforms that carry new promises, new dangers, and new fears, Steve Vogel's thoughtful pro-market argument has never been more relevant." -Nicolas Véron, Senior Fellow at both Bruegel and the Peterson Institute for International EconomicsBuilding on decades of comparative research into advanced industrial societies, Vogel lays out in impressive detail the myriad ways in which governments, private sector institutions, social practices, and cultural norms construct and shape markets. It makes little sense to ask whether a market is free or regulated. The important questions are who governs a market, how, and for what ends." - Washington MonthlyTable of ContentsAcknowledgements Chapter One: The Marketcraft Thesis Chapter Two: The Elements of Marketcraft Chapter Three: Marketcraft American Style: Why the World's "Freest" Market Economy is the Most Governed Chapter Four: Marketcraft Japanese Style:Why It Is So Hard to Craft a Liberal Market Economy Chapter Five: Marketcraft in Theory and Practice References

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Book SynopsisConsumers in eighteenth-century England were firmly embedded in an expanding world of goods, one that incorporated a range of novel foods (tobacco, chocolate, coffee, and tea) and new supplies of more established commodities, including sugar, spices, and dried fruits. Much has been written about the attraction of these goods, which went from being novelties or expensive luxuries in the mid-seventeenth century to central elements of the British diet a century or so later. They have been linked to the rise of Britain as a commercial and imperial power, whilst their consumption is seen as transforming many aspects of British society and culture, from mealtimes to gender identity. Despite this huge significance to ideas of consumer change, we know remarkably little about the everyday processes through which groceries were sold, bought, and consumed. In tracing the lines of supply that carried groceries from merchants to consumers, Sugar and Spice reveals not only how changes in retailing and shopping were central to the broader transformation of consumption and consumer practices, but also questions established ideas about the motivations underpinning consumer choices. It demonstrates the dynamic nature of eighteenth-century retailing; the importance of advertisements in promoting sales and shaping consumer perceptions, and the role of groceries in making shopping an everyday activity. At the same time, it shows how both retailers and their customers were influenced by the practicalities and pleasures of consumption. They were active agents in consumer change, shaping their own practices rather than caught up in a single socially-inclusive cultural project such as politeness or respectability.Trade ReviewAt a time when the fascination with all aspects of food, from production to consumption, has never been stronger, this is a welcome publication, set to earn a place among the most useful recent books on the history of food. * R. M. Healey, Times Literary Supplement *Stobart offers an important contribution to the field of consumption history. * Kate Smith, Reviews in History *Table of ContentsIntroduction 1: Ancient and Modern: The grocery trade in early-modern England 2: A New World of Goods: Groceries in the long eighteenth century 3: From Colony to Counter: Networks of supply 4: Geographies of Selling: The grocery trades in provincial towns 5: Selling Spaces: Display and storage of groceries 6: Selling Groceries: Service, credit, and price 7: Exotic, Empire, or Everyday? Advertising groceries 8: Baskets of Goods: Customers and shopping practices 9: Tea and Cakes: Consuming groceries 10: Cups, Caddies, and Castors: Groceries and domestic material culture Conclusions Bibliography

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Book SynopsisBookselling has evolved from an arena dominated by independent bookstores to one in which chain stores have significant market share. Yet unlike other retail industries, bookselling should be "above" questions of profit. This work investigates what drives this belief and how it is affected by the changing retail environment.Trade Review"Chain superstores, notes Laura J. Miller's fascinating new study, are the latest manifestation of a centuries-old struggle between bookselling Davids and Goliaths - a battle over where Americans actually shop versus stores with, Miller tartly notes, 'a style of retailing that Americans at least profess to miss.' " - Voice Literary Supplement"

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Book Synopsis''A tour de force'' - Guardian''Forensic ... Strong on financial detail'' - Financial TimesA Financial Times Book of the Year 2023The untold story of post-war Britain. Told through the lives of the two men who helped shape it: Sir David Barclay and Sir Frederick Barclay.You May Never See Us Again is the only definitive story of David and Frederick Barclay - commonly known as the Barclay brothers. Born poor, these enigmatic twins built one of the biggest fortunes in Britain together from scratch and spent six decades at the epicentre of British business, media and politics. Their empire, said to be worth 7bn at its height, included Littlewoods, the Ritz Hotel, The Daily Telegraph and the channel island of Brecqhou. They were major advocates for Brexit and well-connected with influential politicians including Margaret Thatcher, Boris Johnson and Nigel Farage.And yet despite their fortune and infTrade ReviewPart Ozymandias, part HBO’s Succession ... Jane Martinson has dug deep where many feared to tread. Her book is a gripping yarn of two boys who left school at 14 and became billionaires who entertained celebrities, prime ministers and royalty, only to fall out like ferrets in a sack. * Lionel Barber, former editor of the Financial Times *This is one of those fantastic books where you take someone from business and actually give it the treatment of a novel - it’s a hell of a pace. * Nick Ferrari, LBC Presenter *A tour de force – on how power and money can be gained, and how easily it can be lost. * Guardian *Reads as a history of the evolution of the dodgier corners of the financial world over the last eight decades * Private Eye *Forensic ... Strong on financial detail * Financial Times *A cracking book – I'm in awe of how much digging went in . A pleasure to read. * Adam Macqueen, journalist and author of Private Eye: The First 50 Years *An astonishing and at times unbelievable yarn for those still grieving the end of Succession. * New Statesman *

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Book SynopsisA biography of the spectacular rise and fall of Eddie Antar, better known as 'Crazy Eddie,' whose home electronics empire changed the world even as it turned out to be one of the biggest business scams of all timeBack in the fall of 2016 we heard the news about the passing of Eddie Antar, 'Crazy Eddie' as he was known to millions of people, the man behind the successful chain of electronic stores and one of the most iconic ad campaigns in history. Few things evoke the New York of a particular era the way 'Crazy Eddie! His prices are insaaaaane!' does. The journalist Herb Greenberg called his death the 'end of an era' and that couldn't be more true. What's insane is that his story has never been told.Before Enron, before Madoff, before The Wolf of Wall Street, Eddie Antar's corruption was second to none. The difference was that it was a street franchise, a local place that was in the blood stream of everyone's daily life in the 1970s

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Book SynopsisA biography of the spectacular rise and fall of Eddie Antar, better known as Crazy Eddie, whose home electronics empire changed the world even as it turned out to be one of the biggest business scams of all timeBack in the fall of 2016 we heard the news about the passing of Eddie Antar, Crazy Eddie as he was known to millions of people, the man behind the successful chain of electronic stores and one of the most iconic ad campaigns in history. Few things evoke the New York of a particular era the way Crazy Eddie! His prices are insaaaaane! does. The journalist Herb Greenberg called his death the end of an era and that couldn''t be more true. What''s insane is that his story has never been told.Before Enron, before Madoff, before The Wolf of Wall Street, Eddie Antar''s corruption was second to none. The difference was that it was a street franchise, a local place that was in the blood stream of everyone''s daily life in the 1970s and early ''80s. And Eddie pulled it off with a certain style, an in your face blue collar chutzpah. Despite the fact that then U.S. Attorney Michael Chertoff called him the Darth Vader of capitalism after the extent of the fraud was revealed, one of the largest SEC frauds in American history after Crazy Eddie''s stores went public in 1984, Eddie was talked about fondly by the people who worked for him. They still do--there are myriads of ex-Crazy Eddie employee web pages that still attract fans, and the Crazy Eddie fraud scheme is now taught in every business school across the United States. Many years have passed since the franchise went down in spectacular fashion but Crazy Eddie''s moment has endured the way that iconic brands and characters do--one only need Google the media outpouring that accompanied his death. Maybe it''s because it crystallized everything about 1970s New York almost perfectly, the merchandise and rise of consumer electronics (stereos!), the ads (cheesy!), the money (cash!). In Retail Gangster, investigative journalist Gary Weiss takes readers behind the scenes of one of the most unbelievable business scam stories of all time, a story spanning continents and generations, reaffirming the old adage that the truth is often stranger than fiction.

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Book SynopsisThis book describes, analyses, celebrates and interrogates the rise of rural tourism in the developed world over the last thirty years, while explaining its need to enter a new, second generation of development if it is to remain sustainable in all senses of that word. Contributors include 29 leading researchers, practitioners and commentators from ten countries around the world. Subjects covered include the ongoing evolution of rural tourism as a genre; its numerous niche markets, and market trends; community involvement, and its impacts on rural landscape conservation and society. Special attention is paid to product development in rural tourism, including food and beverage tourism, avitourism and landscape appreciation. Management Issues are also dealt with, as is the impact of internet booking systems on both commercial performance and regional and national rural tourism governance. There is a review of trends in academic research in rural tourism with an analysis of 1848 refereed and published research papers since 2000. This book is a worthy successor to Bramwell & Laneâs pioneering 1994 publication, Rural Tourism and Sustainable Rural Development. This book was originally published as a special issue of the Journal of Sustainable Tourism. Table of Contents1. Rural tourism: the evolution of practice and research approaches towards a new generation concept? 2. More than sense of place? Exploring the emotional dimension of rural tourism experiences 3. Food tourism, niche markets and products in rural tourism: combining the intimacy model and the experience economy as a rural development strategy 4. Rural tourism and the craft beer experience: factors influencing brand loyalty in rural North Carolina, USA 5. Landscape and the rural tourism experience: identifying key elements, addressing potential, and implications for the future 6. Wind farms and the rural tourism experience problem or possible productive integration? The views of visitors and residents of a Portuguese village 7. Bird watching and avitourism: a global review of research into its participant markets, distribution and impacts, highlighting future research priorities to inform sustainable avitourism management 8. The central role of leadership in rural tourism development: a theoretical framework and case studies 9. Avoiding burnout: the succession planning, governance and resourcing of rural tourism festivals 10. Networks, citizenship behaviours and destination effectiveness: a comparative study of two Chinese rural tourism destinations 11. Community participation in sustainable rural tourism experience creation: a long-term appraisal and lessons from a thematic villages project in Poland 12. The co-evolution of rural tourism and sustainable rural development in Hongdong, Korea: complexity, conflict and local response 13. Rural tourism and the development of Internet-based accommodation booking platforms: a study in the advantages, dangers and implications of innovation

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Book SynopsisThe new fifth edition of Ecotourism focuses on an array of economic, social and ecological inconsistencies that continue to plague ecotourism in theory and practice, and examines the sector in reference to other related forms of tourism, impacts, conservation, sustainability, education and interpretation, policy and governance, and the ethical imperative of ecotourism as these apply to the worldâs greenest form of tourism.Building on the success of prior editions, the text has been revised throughout to incorporate recent research, including ecotourism taking place in under-represented world regions. It includes new case studies on important themes in research and practice as well as learning objectives in each chapter. David Fennell provides an authoritative and comprehensive review of the most important issues, including climate change and UN Sustainable Development Goals. Ecotourism continues to be embraced as the antithesis of mass tourism because of itsTable of ContentsPart I: The essence of ecotourism 1. The nature of ecotourism 2. The ecotourist Part II: Core criteria used to define ecotourism 3 Nature-based 4. Sustainability 1: local participation and benefits 5. Sustainability 2: parks and conservation 6. Learning 7. The moral imperative Part III: Topics and issues important to ecotourism 8. Socio-cultural and ecological impacts of ecotourism 9. Economic impacts and marketing of ecotourism 10. Development, governance and policy 11. Programme planning 12. Conclusion

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Book SynopsisThis book is an innovative attempt to identify and analyse the processes related to social influence in online buying behaviour, with special attention given to the phenomenon of social proof, which is the basis of social media, recommendation marketing, and word-of-mouth (WOM) marketing. It empirically verifies the factors which influence the effectiveness of social proof, and identifies relevant impact factors. Opening with a literature review of this concept from the perspective of social psychology, sociology, and marketing, this interdisciplinary approach to the issue allows for an in-depth understanding of the mechanisms of the effective use of social proof in contemporary online marketing. Following this, in the context of theoretical considerations, the author analyses the social role and significance of social proof in the buying behaviours of online consumers. The second half of the book presents the results of the author's quantitative and qualitative resTable of ContentsCHAPTER 1 INTRODUCTIONPART I THE PHENOMENON OF SOCIAL IMPACT IN ONLINE MARKETING.CHAPTER 2. THEORETICAL FRAMEWORK – ONLINE MARKETING: BETWEEN PERSUASSION AND MANIPULATIONCHAPTER 3. STRUCTURE OF FUNCTIONS, FORMS AND ORGANIZATION OF SELECTED STRATEGIES OF MARKETING COMMUNICATION AND EMPLOYED TOOLS IN THE VIRTUAL ENVIRONMENT.CHAPTER 4. SOCIAL INFLUENCE AND ITS MANIFESTATION IN THE HYPERMEDIA COMPUTER ENVIRONMENT: REASONS, DEFINITION, MODELS AND CHARACTERISTICS.CHAPTER 5. SOCIAL PROOF AS A KEY FACTOR IN SOCIAL COMMERCEPART II SOCIAL PROOF IN MARKETING: EFFECTIVENESS AND IMPACT AWARENESSCHAPTER 6. RESEARCH MODEL, SCIENTIFIC OBJECTIVES AND HYPOTHESESCHAPTER 7. CONFIDENCE IN SOCIAL PROOF AND ITS IMPACT ON BUYING DECISIONSCHAPTER 8 CHARACTERISTICS OF INDICATORS OF SOCIAL PROOF BASED ON EXPERIMENTAL RESEARCHCHAPTER 9. DISCUSSION OF FINDINGS IN GLOBAL CONTEXTSUMMARYINDEX

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Book SynopsisGay Pride parades are annual arenas of queer public culture, where embodied notions of subjectivity are sold, enacted, transgressed and debated.From Sydney to Rome, Queering Tourism analyses the paradoxes of gay pride parades as tourist events, exploring how the public display of queer bodies - the way they look, what they do, who watches them, and under what regulations - is profoundly important in constructing sexualized subjectivities of bodies and cities. Drawing on extensive collections of interviews, visuals and written media accounts, photographs, advertisements, and her own participation in these parades, Lynda Johnston gives a vibrant account of âqueer tourismâ in New Zealand, Australia, Scotland and Italy. For each place, she looks at how the relationship between the viewer and the viewed produces paradoxical concepts of bodily difference, and considers how the queered spaces of gay pride parades may prompt new understandings of power and tourism.Trade Review'Johnston's books is an extremely credible addition to the present gay and lesbian scholarship. It provides an excellent, critical review of politics and performances at gay Pride parades, written with clarity of style'. - Neil Michael Walsh, Journal of Tourism and Cultural ChangeTable of ContentsList of Figures. Acknowledgements 1. Proud Beginnings 2. Queer(y)ing Tourism Knowledges 3. Bodies: Camped up Performances 4. Street Scenes: Tourism with(out) Borders 5. Sex in the Suburbs or the CBD? 6. Cities as Sexualised Sites of Queer Consumption 7. Paradoxical Endings

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Book SynopsisMost of us think we know something about retailing: we shop, we buy, we consume. But retailing, perhaps more than any other economic sector, has been transformed fundamentally over the last thirty years, both economically and culturally. Featuring work from seminal theorists in the area and charting the development of retailing as an important discipline in its own right, this superb volume examines the key themes in contemporary retailing. Organized into five sections, each of which includes an illuminating editorial overview, The Retailing Reader examines: consumers and shoppers retail branding and marketing merchandising and buying; strategy, power and policy international retailing. Extensive case studies include an analysis of the British grocery market, the strategies embodied by Nike Town stores, and the development of retail economies in China and Latin America. The Retailing Reader presents a comprehensive overview of this important area of study, and is an ideal companion for any student of retailing, marketing or business and management.Table of ContentsPart 1: Consumers and Shoppers Part 2: Retail Branding and Marketing Part 3: Merchandising and Buying Part 4: Retail Strategy, Power and Policy Part 5: International Retailing

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Book SynopsisOutdoor Recreation: An Introduction provides students following courses in outdoor recreation, leisure and environmental studies with a comprehensive and informative overview of this broad and fascinating field. Covering both theory and practice, and including case studies and examples from around the world, this is the first student text in outdoor recreation to draw on such a diverse range of interdisciplinary approaches and methods. The book introduces students to every key theme in the study of contemporary outdoor recreation, including: key concepts and definitions history and development of outdoor leisure management of outdoor recreation development and management of parks, protected areas and wilderness psychology of the outdoor experience ecology and the natural environment outdoor education and interpretation economics of outdoor recreation outdoor education, leadership and persoTable of Contents1. The Concept and Study of Outdoor Recreation 2. Perspectives on the Past 3. The Natural Environment and Outdoor Recreation 4. Social Psychology and Outdoor Recreation 5. Economics and Outdoor Recreation 6. Management of Outdoor Recreation 7. Parks and Protected Areas 8. Outdoor Education and Interpretation 9. Adventure Recreation 10. Issues in Outdoor Recreation. Conclusion

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Book SynopsisLive Architecture explores the physical form of popular music performance space from 1960 to the present day.This book quantifies the factors that determine what makes a venue successful focusing on both famous and less well-known examples from the smallest barroom music space to the largest stadium-filling rock set. It draws on the authorâs extensive research expertise in the field of temporary and portable architecture, in the development of general contemporary architectural design, and personal experience of music performance.Including a range of case studies, the book analyses some of the most significant popular music venues, events and landmarks in the world. The detail of how a venue is created, how it is constructed, and the acoustic and visual environmental factors that impact on its success are examined here.Highly illustrated throughout with design drawings, plans and full colour photographs, this book provides a comprehensive overview of the architecture of live popular music.Table of Contents1. Foreword 2. Introduction 3. Adopted Spaces 3.1. 100 Club, London, UK, 1942 3.2. Birdland, New York, USA, 1949–1999 3.3. Ryman Auditorium, Nashville, USA, Hart Freeland Roberts, 1994 4. Adapted Spaces 4.1. HighLine Ballroom, New York, USA, Bluarch, 2007 4.2. VIP, Saint-Nazaire, France, LIN, 2007 4.3. O2 Arena, London, UK, Populous, 2007 4.4. O2 Arena, Dublin, Populous, Ireland, 2008 4.5. Knitting Factory, Brooklyn NY, USA, HeCho Inc., 2009 5. Dedicated Spaces 5.1. Grand Ole Opry, Nashville, USA, Welton Becket Assoc., 1974 5.2. The Cavern Club, Liverpool, UK, David Backhouse Architects, 1984 5.3. Colosseum, Caesar’s Palace, Las Vegas, USA, Scéno Plus, 2003 5.4. The Joint by Rogue, Las Vegas, USA, Scéno Plus, 2007 5.5. Liverpool Echo Arena, UK, Wilkinson Eyre, 2007 5.6. Sun Valley Music Pavilion, Idaho, USA, FTL, 2008 5.7. De Vorstin, Hilversum, Netherlands, Cie Arkitekten, 2010 6. Mobile Spaces 6.1. Valhalla, Rudi Enos, 2000 6.2. Rolling Stones Stage Set, ‘A Bigger Bang’, StuFish, 2005 6.3. Martina McBride Stage Sets, Studio 10A 2006–10 6.4. U2 360˚ Stage Set, Mark Fisher, StuFish, 2009–11 6.5. Glastonbury Festival, Pilton, Somerset, UK, 1971–2010

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Book SynopsisFierce global competition in the tourism industry is now focused on integral parts of supply chains rather than on individual firms. The highly competitive environment has forced tourism firms to look for ways to enhance their competitive advantage. Tourism products are often viewed by consumers as a value-added chain of different service components and identifying ways to effectively manage the interrelated tourism business operations will enable tourism firms to better meet customer needs and accomplish business goals thus maintaining competitive advantage over their equally efficient rivals.This significant and timely volume is the first to apply supply chain management theories and practices in the context of tourism. By doing so the book offers insight into the relationships between tourism enterprises, how coordination across organizations can be effectively achieved and how business performance can be improved.  It provides comprehensive and systematic coveTable of Contents1. Introduction to Tourism Supply Chain Management 2. Demand Management and Forecasting 3. Tourism Supply Chain Coordination 4. Tourism Supply Chain Competition 5. Chain versus Chain Competition 6. Tourism Distribution Channels 7. Capacity and Inventory Issues in TSCM 8. Customer Relationship Management in TSCs 9. Information Communication Technologies and TSCM

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Book SynopsisThis fourth edition of The Geography of Tourism and Recreation provides students with a comprehensive introduction to the interrelationship between tourism, leisure and recreation from geographical and social science perspectives. It still remains the only book to systematically compare and contrast in a spatial context, tourism and recreation in relation to leisure time, offering insight into the demand, supply, planning, destination management and impacts of tourism and recreation.Whilst retaining its accessible style and approach this edition has been significantly updated to reflect recent developments and new concepts from geography which are beginning to permeate the tourism and recreational field. New features include: Content on the most recent developments, climate change, sustainability, mobilities and crisis management in time and space as well as trends such as low cost airlines and the control of land transport by transnational operators in the EU such as Arriva. More attention to management issues such as innovation and the spatial consequences for tourism and leisure development. New case studies and examples to showcase real life issues, from both developed and developing countries, especially the US, China and South Africa. Completely revised and redeveloped to accommodate new, user- friendly features: case studies, insights, summary points and learning objectives. Written by leading academics, this is essential reading for all tourism, geography, leisure and recreation students. Trade Review"They just keep getting better and better. This new edition of The Geography of Tourism and Recreation is an outstanding example of contemporary and cutting-edge thinking in the dynamic subfield of tourism geographies. It exemplifies a heterogeneous approach to understanding the spatial implications of tourism, the industry and its functions in diverse settings and ecosystems, and its impacts on human and natural environments. For an innovative examination of current trends in tourism, this book is essential reading for anyone who studies, teaches, or practices the business, art and science of tourism." - Dallen J. Timothy, Professor, School of Community Resources and Development, Arizona State University, USA. "In the often nebulous and many-sided world of tourism geographies, where space and place are simultaneously attraction and constraint, product and site, destination and experience, there are no more knowledgeable, versatile or sure footed guides than C.Michael Hall and Stephen Page. They have led a generation of students and researchers and in this fourth edition they continue the intellectual journey into the emerging social, economic and political realities of the 21st century." - G.J.Ashworth, Professor, Department of Planning, Faculty of Spatial Sciences, University of Groningen, Netherlands. Table of Contents1. Introduction: Tourism Matters! 2. The Demand for Recreation and Tourism 3. The Supply of Recreation and Tourism 4. The Impacts of Tourism and Recreation 5. Urban Recreation and Tourism 6. Rural Recreation and Tourism 7. Tourism and Recreation in Wilderness and Protected Areas 8. Coastal and Marine Recreation and Tourism 9. Tourism and Recreation Planning, Policy and Governance 10. The Future

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Tourism Geography develops a critical understanding of how different geographies of tourism are created and maintained. Drawing on both historical and contemporary perspectives, the discussion connects tourism to key geographical concepts relating to globalization, mobility, new geographies of production and consumption, and post-industrial change. The new edition has been fully updated to have an international focus, with global case studies and broader based content.

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Book SynopsisThrough the use of timely case studies and fascinating stories, Six Pixels of Separation offers a complete set of the latest tactics, insights, and tools that will empower you to reach a global audience and consumer base—which, best yet, you can do pretty much for free.Is it important to be connected? Well, consider this: If Facebook were a country, it would have the sixth largest population in the world.The truth is, we no longer live in a world of six degrees of separation. In fact, we're now down to only six pixels of separation, which changes everything we know about doing business.This is the first book to integrate digital marketing, social media, personal branding, and entrepreneurship in a clear, entertaining, and instructive manner that everyone can understand and apply.Digital marketing expert Mitch Joel unravels this fascinating world of new media-but does so with a brand-new perspective that is driven b

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