Office and workplace Books

Book SynopsisBreak Free from the Trap of Ambition“I highly recommend Keren Eldad’s new book, GILDED, which comes at a time when many people are struggling with the strictures of ambition and perfectionism. Keren’s approach gives readers the power to break free from the trance of pursuing ‘more’ and celebrate the present moment.” --  Gay Hendricks, NYT bestselling author of The Big LeapGILDED by Keren Eldad is the go-to guide for overachievers and high performers who feel trapped in the endless cycle of chasing success. If you''re ready to break free from perfectionism anxiety and discover true fulfillment, this book will guide you toward a life of authenticity and freedom.Are you an overachiever who feels unfulfilled despite your success? For those driven by ambition, perfectionism, and a relentless pursuit of more, it’s easy to lose sight of what truly matters. In GILDED, Keren Eldad explores why so many high performers—whether C-suite executives or go-getters—feel trapped by the very success they sought, finding themselves unfulfilled despite outward achievements.Do you want to break free from the pressure of always needing more? If you’re tired of perfectionism anxiety and constantly moving the goalposts of success, GILDED offers a fresh perspective. Drawing from executive coaching and personal experiences, Eldad provides practical strategies to help you step out of the gilded cage, stop chasing hollow victories, and start living a life of genuine abundance and fulfillment.Inside, you’ll find: Actionable strategies to overcome perfectionism anxiety and embrace self-reflection for lasting personal growth. Practical insights for high performers and leaders who seek purpose beyond external success. Tools from executive coaching designed to help you redefine your ambitions and live authentically. If you liked other leadership development books such as The Coaching Habit, High Performance Habits, or Why Smart, Creative and Highly Sensitive People Hurt, you’ll love GILDED.

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Book SynopsisTHE DEFINITIVE GUIDE TO CALLING OUT UNCONSCIOUS BIASWhat if you could call out career-stifling unconscious bias in the moment and recondition the perpetrator without being seen as: Hostile, A non-team player, Bigoted, Having a chip on your shoulder, or Projecting your own bias? How can you address career-stifling and conflict-generating bias that comes from your boss, staff, or colleagues without losing your composure?Leading Workplace-Bias Expert Buki Mosaku shows how unidirectional strategies for tackling unconscious bias are creating a diversity and EXCLUSION nightmare in the corporate world! He offers a proven, practical toolkit for navigating all forms of workplace bias—whether related to race/ethnicity, sexual orientation, gender identity, disability, age, sex, etc.—through his groundbreaking IDU Methodology. Its tools empower minorities, marginalized groups, and the majority to effortlessly dismantle bias whenever they sense it, without inciting unwanted results.Discover the only practical guide to navigating bi-directional unconscious bias in the workplace that empowers the victim, whoever they may be, to respond quickly and effectively– removing related disengagement, under-representation, lawsuits, attrition, and reputational damage once and for all.

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Book SynopsisWhat is great culture made of? How do you get more of it, or turn around a group that needs improving? In The Culture Playbook, Daniel Coyle delivers a field-tested guide for building strong, cohesive, high-performing groups.Coyle, author of the New York Times bestselling The Culture Code, has spent the last six years studying and consulting with some of the most successful groups on the planet - including Pixar, Navy SEALS Team 6 and others. Here, he distils his findings into 60 concise, actionable, scientifically proven tips for building safety, generating trust, and establishing purpose - plus a set of conversation-igniting exercises to help you assess and improve your current culture. The result is a book that will sharpen the skills of any leader and strengthen the cohesion of any team - because it demonstrates that great culture is not controlled by fate or luck; it's controlled by you.Praise for The Culture Code'A truly brilliant, mesmerising read that demystifies the magic of great groups. It blows all other books on culture right out of the water. Read it immediately.' Adam Grant, author of Originals'An essential book that unlocks the secrets of highly successful groups and provides readers with a toolkit for building a cohesive, innovative culture.' Business Insider

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Book SynopsisSurrounded by idiots at work? Fed up with a bad boss or lazy colleagues? Thomas Erikson, author of the runaway international bestseller Surrounded by Idiots, will help you handle them and get things done, the right wayWhy is good leadership so rare? Everyone has to manage up to some extent but frankly some bosses are worse than others. If you're being driven crazy by a micro-manager, frequently drown under your boss's unreasonable expectations or struggle with being handed out responsibilities but no authority international behavioural expert Thomas Erikson is here to help. Drawing on the simple four-colour system that made Surrounded by Idiots a global bestseller, Erikson shows how understanding your boss's behavioural tendencies as well as your own will lead to a more harmonious and productive workplace. He also sets out what characterises an exemplary leader type and how you can adapt your behaviour to model it. Because there are two sides to every coin, Erikson also looks at employees themselves and why some colleagues frequently underachieve and what you can do to change this.Written with Erikson's signature humour and warmth, Surrounded by Bad Bosses (and Lazy Employees) will help you deal with the most hopeless managers and employees you can imagine - and keep you entertained along the way.Trade Review'[An] encouraging treatise . . . The dual focus on both employee and manager separates this from the pack.' * Publishers Weekly *

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Book SynopsisAn international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life.Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out.In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.Trade Review"The book abounds with well-chosen anecdotes to illustrate the misunderstandings that can arise from clashing cultural assumptions, making this enlightening book a pleasure to read." --Foreign Affairs "Whether you're a corporate or traditional diplomat, global traveler, government official, or passionate world citizen, this is the one book you should not miss. Chock-full of real-world examples and a simple framework that can be utilized in any cross-cultural context, Meyer's work is characterized by a fresh and relevant voice, distilling down the essentials of communicating, persuading and working effectively around the globe. It is rare that I pick up a cross-cultural book and can't put it down."--Cari Guittard, Huffington Post "This readable book explains how to dramatically increase organisational success by improving our ability to understand the behaviour of colleagues, clients, and suppliers from different countries." --Professional Manager (UK) "A helpful guide to working effectively with people from other cultures...Meyer delivers important reading for those engaged in international business." --Kirkus Reviews "With business becoming ever global, there are a raft of books available on dealing with cultural differences. If you only read one, make it INSEAD professor Erin Meyer's...Skillfully blend[s] real-life examples. with an analytical framework... What brings this book to life are the numerous examples Meyer has encountered, both in her own life as an American living in Paris, and in her experience as running the Managing Virtual Teams module at INSEAD."--HR Magazine, 5 star review "Amusing"--Financial Times "In a relaxed, entertaining, but always knowledgeable style, Meyer draws on numerous examples from her experiences to explain how to detect the invisible barriers in the global business world -- and how to get past them."--Siemens Industry Journal, issue 2

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Book SynopsisIn the past decades, work has changed dramatically. Yet we are still sent into the new world of work with old, outdated tools, expectations, and strategies. This leaves us ill-equipped in our pursuit of meaningful work that will impact our communities and change the world. The result? Unmet expectations and unfulfilled longings. Not to mention curiosity about how to do the work we sense God calling us to. Make Work Matter provides a blueprint for a better future. Filled with stories and insights from faithful entrepreneurs and built on solid research, this book will help you - discover what God is calling you to do in a changing world - define where you are in this season of work - embrace what the Bible says (and doesn't say) about calling - develop a mindset and habits suited for the new world of work - reflect on and work out ways that sustain you on the journey It's time to close the gap between what you're doing now and the meaningful work you desire to accomplish. This book will help you chart your own way forward.

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Book SynopsisWomen can have it all, but do we really want it? This book shows women how to escape the trap of toxic productivity, build boundaries, avoid burnout, and live with joy.We have been conditioned into believing our value is in what we do rather than who we are. Do you find yourself saying yes because you were never taught how to say no? Are you working all hours of the day, but not feeling good about your achievements amplifying your perceived mistakes or weaknesses? Many of us believe that to be our best selves we should do more, but the result is often stress, burnout, and disillusionment. This book offers a healing hand to help you step out of the same old patterns of using success or overworking as a source of self-validation.For women, work doesn't stop in the workplace. There is a huge load at home that still falls to womenwhether looking after children, caring for aging parents, or simply taking the reins of running the household. This is a book for women

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Book SynopsisThe unspoken rules for how women should behave in the workplace are as numerous as they are confusing. Let viral tik-tok and Netflix star Sarah Cooper be your guide! Ask for a pay rise? Pushy. Take credit for an idea? Arrogant. Admit a mistake? Weak. Successfully juggle work and family? Unpromotable. In How to Be Successful Without Hurting Men's Feelings, Sarah Cooper, author of the bestselling 100 Tricks to Appear Smart in Meetings, illustrates how women can achieve their dreams, succeed in their careers and become leaders, without harming the fragile male ego. This wickedly funny tongue-in-cheek guide includes chapters on 'How to Ace Your Job Interview Without Over-acing It', '9 Non-threatening Leadership Strategies for Women', and 'Choose Your Own Adventure: Do You Want to Be Likeable or Successful?'. It even includes several pages to doodle on while men finish explaining things. When all else fails, there is a set of cut-outable moustaches inside to allow women to seem more man-like, which will probably lead to a quick promotion!

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Book SynopsisHow much has actually changed since women were first allowed to cast off their pinnies and embark on the excitements of office life? Emily is twenty-two years old. She's just discovered that the gender pay gap is currently estimated to close in 2117. She's psyched that her great-great-granddaughter is going to witness this momentous step forward for the sisterhood. She's made herself a tick-off calendar that she intends to hand down the maternal line. Whilst it's true that we've evolved from the murk of the typing pool into the beige of the boardroom, life in the office for women can still be underwhelming in myriad ways that would be familiar to our sisters from the fifties. Complete with nostalgic illustrations and genuine retro advice, Career Girls guides the reader through the eternal conundrums faced by women in the workplace everywhere. From redressing the pay gap through a semi-legal sponsorship scheme to surviving a leadership course where you're forced to express yourself through the medium of dance, Career Girls is the perfect companion for the modern working woman.

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Book SynopsisTHE SUNDAY TIMES BUSINESS BESTSELLER''An insightful guide, filled with actionable advice to empower leaders hoping to improve their professional abilities and make meaningful change in their lives'' Richard Branson''What I love about this book is that it gives us the tools to guide ourselves and know that change and our true value is within us all'' Mary PortasOur careers are full of potential and possibilities, uncertainty and change. There is no such thing as a straight line to success and there are times when we get stuck, face obstacles, feel frustrated or want to explore new opportunities. In these moments the best place to start is by coaching yourself. No one can solve your problems better than you can, and learning to coach yourself will accelerate your self-awareness and help you take control of your career.In You Coach You, you''ll learn the mindset, skillset and toolkit you need to coach yourself. YTrade ReviewAn insightful guide, filled with actionable advice to empower leaders hoping to improve their professional abilities and make meaningful change in their lives * Richard Branson *A must-read for everyone who wants to pro-actively seize their career * Lynda Gratton, author of Redesigning Work *Sarah and Helen have a way to get right to the point and help the reader do what is needed to navigate the squiggly parts of a successful career. This is truly what self help is all about. * Mo Gawdat, author of Solve for Happy *This is the most useful and relevant book you could buy for your career right now * Bruce Daisley, author of Eat, Sleep, Work, Repeat *We all need this book in our lives. Helen and Sarah will help you when things get tough and find the happiness in our work that we all deserve * Holly Tucker, founder of Not On the High Street *

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Book SynopsisExam Board: SQA Level: Higher Subject: Administration & IT First Teaching: August 2018 First Exam: May 2019Get your best grade with comprehensive course notes and advice from Scotland's top experts, fully updated for the latest changes to SQA Higher assessment. How to Pass Higher Administration & IT Second Edition contains all the advice and support you need to revise successfully for your Higher exam. It combines an overview of the course syllabus with advice from top experts on how to improve exam performance, so you have the best chance of success.- Revise confidently with up-to-date guidance tailored to the latest SQA assessment changes - Refresh your knowledge with comprehensive, tailored subject notes- Prepare for the exam with top tips and hints on revision techniques- Get your best grade with advice on how to gain those vital extra marks

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Book Synopsis_______________ ‘A fascinating exploration that challenges our basic assumptions of what work means' - Yuval Noah Harari 'There is eminently underlinable stuff on most pages ... Fascinating' - The Times 'One of those few books that will turn your customary ways of thinking upside down' - Susan Cain 'Illuminating' - New Statesman _______________ A revolutionary new history of humankind through the prism of work, from the origins of life on Earth to our ever more automated present The work we do brings us meaning, moulds our values, determines our social status and dictates how we spend most of our time. But this wasn’t always the case: for 95% of our species’ history, work held a radically different importance. How, then, did work become the central organisational principle of our societies? How did it transform our bodies, our environments, our views on equality and our sense of time? And why, in a time of material abundance, are we working more than ever before?Trade ReviewAs automation threatens to completely disrupt the global job market, it is urgent to rethink the economic, psychological and even spiritual importance of work. By examining the lives of hunter-gatherers, apes and even birds, Suzman highlights that what we consider “natural” is often just the questionable legacy of industrial gurus and agricultural religions. Knowing the history of how we have spent our time in the past will hopefully enable us to make more sensible choices in the future -- Yuval Noah HarariThere is eminently underlinable stuff on most pages . . . Fascinating * The Times *In this illuminating “deep history”, the anthropologist James Suzman interrogates mainstream economic assumptions about human nature and argues that to make sense of our modern culture of rising inequality we must first understand our past * New Statesman *For too long, our notions of work have been dominated by economists obsessed with scarcity and productivity. As an anthropologist, James Suzman is here to change that. He reveals that for much of human history, hunter-gathers worked far less than we do today and led lives of abundance and leisure. I’ve been studying work for two decades, and I can’t remember the last time I learned so much about it in one sitting. This book is a tour de force -- Adam Grant, bestselling author of 'Give and Take' and 'Originals'A groundbreaking history of work, which exposes the productivity-at-all-costs mindset to strike a blow at the myth of the economic problem. I learned something new on every page -- Grace BlakeleyBrilliant … I thought I had read enough by now to know what work is and why we so often feel compelled to work – but I was wrong -- Danny DorlingDeeply researched, broad in scope and filled with insight, this is a modern classic. Every page brings something worth thinking hard about -- Seth Godin, author of 'Survival is Not Enough'Automation of all kinds looms on the horizon. Luckily, James Suzman is here with a revelatory new history that makes a persuasive case: that human industry can light a path forward, even in a future where we’re put out of work by our own inventions -- Charles DuhiggChronicles how much humankind can still learn from the disappearing way of life of the most marginalised communities on earth -- Yuval Noah Harari on 'Affluence without Abundance'Elegant and absorbing … Rich with ethnographic detail, stylish, perceptive, compassionate and, ultimately, tragic -- Financial Times on 'Affluence without Abundance'Here is one of those few books that will turn your customary ways of thinking upside down. An incisive and original new history that invites us to rethink our relationship with work - and to reimagine what it means to be human in an ever-more automated future -- Susan Cain

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Book SynopsisThe international bestseller on escaping the 9-5 and finding a new way of livingForget the old concept of retirement and the rest of the deferred-life plan - there is no need to wait and every reason not to, especially in unpredictable economic times. Whether your dream is escaping the rat race, experiencing high-end world travel, earning a monthly five-figure income with zero management, or just living more and working less, this book is the blueprint.This step-by-step guide to living the life you want reveals:* How Tim went from $40,000 dollars per year and 80 hours per week to $40,000 per MONTH and 4 hours per week* How to outsource your life and do whatever you want* How to eliminate 50% of your work in 48 hours * How to trade a long-haul career for short work bursts and frequent 'mini-retirements'This edition also includes:* More than 50 practical tips and case studies from readers (including families) who have doubled their income, overcome common sticking points and reinvented themselves using the original book as a starting point* Real-world templates you can copy for eliminating email and negotiating with bosses and clients* How lifestyle design principles can be used to live ambitiously in unpredictable economic times* The latest tools and tricks, as well as high-tech shortcuts, for living like a diplomat or millionaire without being either.Trade ReviewIt's about time this book was written. It is a long-overdue manifesto for the mobile lifestyle, and Tim Ferriss is the ideal ambassador. This will be huge * Jack Canfield, co-creator Chicken Soup for the Soul *The book that has caught the imagination of overworked America * Sunday Telegraph *This is a whole new ball game. Highly recommended. -- Dr. Stewart D. Friedman, Adviser to Jack Welch and Former Vice President Al Gore on Work/Family Issues, Director of the Work/Life Integration Project, The Wharton School, University of PennsylvaniaStunning and amazing. From mini-retirements to outsourcing your life, it's all here. Whether you're a wage slave or a Fortune 500 CEO, thisbook will change your life! -- Phil Town, #1 New York Times Bestselling Author of "Rule #1The 4-Hour Workweek is a new way of solving a very old problem: just how can we work to live and prevent our lives from being all about work? A world of infinite options awaits those who would read this book and be inspired by it! -- Michael E. Gerber, Founder & Chairman of E-Myth Worldwide and the World's #1 Small Business Guru

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Book SynopsisFROM THE AUTHOR OF THE NO. 1 BESTSELLERS THE WOMEN WHO RAN AWAY AND THE MISSING WIFE''A glamorous, empowering read with a glorious spin on the wedding scene'' Veronica Henry''Reading a Sheila O''Flanagan novel always feels like sitting down for a cup of tea with a friend - she writes with such warmth and empathy'' Beth O''LearyAt the first wedding, there''s a shockThe second wedding is unexpected By the third, Delphie thinks nothing could surprise her. But she''s wrong . . . Delphie is enjoying her brother''s wedding. Her surprise last-minute Plus One has stunned her family - and it''s also stopped any of them asking again why she''s still single. But when she sees all the missed calls that evening, she knows it can''t be good news. And she''s right. Delphie has been living her best life, loviTrade ReviewA glamorous, blockbusting, empowering read with a glorious spin on the wedding scene. Sheila writes with such verve and positivity and emotional intelligence - she knows just what it is to be a woman * Veronica Henry *I really enjoyed Three Weddings and a Proposal . . . Reading a Sheila O'Flanagan novel always feels like sitting down for a cup of tea with a friend - she writes with such warmth and empathy * Beth O’Leary *One of my favourite authors * Marian Keyes *A novel which celebrates strong women who can carve out their own happy endings * Linda Green *Great characters and many twists and turns make this page-turner thoroughly enjoyable. A great read! * Katie Fforde *Sheila's books always make you feel as if you've spent time with a good friend * Carole Matthews *This book had me jumping this way and that, trying to decide which characters could be trusted . . . and then changing my mind. A highly enjoyable read * Imogen Clark *Insightful, pacy and authentic, this is a terrific read * Patrica Scanlan *Believable, warmly drawn characters, a perfectly paced story and a satisfying ending; just what I've come to expect from this accomplished writer. Do I rejoice when a new Sheila O'Flanagan book hits the shelves? I do. * Roisin Meaney *As a lover of all things Irish, how is it possible that I hadn't discovered Sheila O'Flanagan's books before Three Weddings and a Proposal? Thanks to this wonderful story of a woman's journey of self-discovery, I can't wait to read more by this very talented author * Sherryl Woods *The perfect summer escape . . . Engrossing, entertaining, and emotional - and featuring a protagonist you can't help but root for - this one will keep you turning the pages * Farrah Rochon *A fascinating story, full of twists and turns... Full of tension, honesty and compassion, Sheila's wonderful novel kept me guessing right until the end' * Gill Thompson *An involving, thought-provoking novel and a masterclass in storytelling. I was drawn in from page 1 * Sue Moorcroft *

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisNominated as one of the 2019 Thinkers50 Radar groupResearch shows that self-awareness is the meta-skill of the 21st century – the foundation for high performance, smart choices, and lasting relationships. Unfortunately, we are remarkably poor judges of ourselves and how we come across, and it’s rare to get candid, objective feedback from colleagues, employees, and even friends and family. We can ALL learn to be more self-aware.Integrating hundreds of studies with her own research and work in the Fortune 500 world, organizational psychologist Dr Tasha Eurich shatters conventional assumptions about what it takes to truly know ourselves – like why introspection isn’t a bullet train to insight, how experience is the enemy of self-knowledge, and just how far others will go to avoid telling us the truth about ourselves. Through stories of people who’ve made dramatic self-awareness gains, she offers surprising secrets, techniques and strategies to help readers do the same – and therefore improve their work performance, career satisfaction, leadership potential, relationships, and more.At a time when self-awareness matters more than ever, Insight is the essential playbook for surviving and thriving in an unaware world.Trade ReviewFascinating science about self insight . . . Buy a copy for yourself and buy another to leave, anonymously, on your boss's desk. -- Chip Heath, bestselling co-author of Switch and DecisiveUsing her own experiences and the results of a great deal of research, Eurich brings focus to how we might reach real insight – the kind that transforms us and our relationships with those we work with. -- Ed Catmull, president of Pixar Animation Studios and Walt Disney Animation Studios, and New York Times bestselling author of Creativity, IncAs an executive coach for almost four decades, I have seen firsthand how important it is for leaders to be self-aware. Tasha Eurich’s Insight lives up to its title, offering effective tools for leaders to gain this critical perspective. -- Marshall Goldsmith, executive coach, business educator and New York Times-bestselling author, ranked the number one leadership thinker in the world by Thinkers50Groundbreaking and thought-provoking book . . . It’s the book I wish I’d had when starting out in business and the book I’d recommend to anyone who wants to cultivate the kind of self-knowledge that is the bedrock of personal and professional success. Very insightful indeed! -- Alan Mulally, retired CEO of Boeing Commercial Airplanes and the Ford Motor CompanyA fascinating read. * Guardian *Tasha Eurich suggests groundbreaking strategies and tips for seeing ourselves clearly. This book is a powerful resource for anyone seeking to live a happier, more successful life. -- Gretchen Rubin, New York Times bestselling author of The Happiness ProjectTable of ContentsChapter - 1: The Meta-Skill of the Twenty-First Century Unit - 1: Part One: Roadblocks And Building Blocks Chapter - 2: The Anatomy of Self-Awareness: The Seven Pillars of Insight Chapter - 3: Blindspots: The Invisible Inner Roadblocks to Insight Chapter - 4: The Cult of Self: The Sinister Societal Roadblock to Insight Unit - 2: Part Two: Internal Self-Awareness-Myths And Truths Chapter - 5: Thinking Isn't Knowing: The Four Follies of Introspection Chapter - 6: Internal Self-Awareness Tools That Really Work Unit - 3: Part Three: External Self-Awareness-Myths And Truths Chapter - 7: The Truth We Rarely Hear: From Mirror to Prism Chapter - 8: Receiving, Reflecting On, and Responding to Difficult or Surprising Feedback Chapter - 9: How Leaders Build Self-Aware Teams and Organizations Chapter - 10: Surviving and Thriving in a Delusional World Section - i: Appendices Acknowledgements - ii: Acknowledgements Section - iii: Notes Index - iv: Index

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Book SynopsisJames Borg is a practising work psychologist and business consultant. He became interested in magic and 'mind-reading' at the age of 9 and subsequently was - a few years later - admitted as one of the youngest-ever members of the Magic Circle. His other books include the bestselling Persuasion and Mind PowerTable of Contents Introduction: If you could read my mind … the 7 Ls Language of the mind and body Looking Listening Limbs Lying Leakage Likeability Remember the body language rules! Afterword Index

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Book SynopsisPaul Leonardi, PhD, is the award-winning Duca Family Professor of Technology Management at the University of California, Santa Barbara. Over the past decade, he has consulted with for-profit and non-profit organizations (including Google, Microsoft, General Motors, Baxter, Discover, Cisco, and the Better Business Bureau). He is also a regular keynote speaker for corporate trainings and user conferences on topics related to communication and digital technologies. He is a contributor to the Harvard Business Review and the co-author of The Digital Mindset with Tsedal Neeley (Harvard Business Review Press, 2022). He received his PhD in management science and engineering from Stanford University.

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Book SynopsisDiscover a more agile, democratic, and effective model of leadership, from legendary business scholar Edgar Schein and Silicon Valley executive Peter Schein.Legendary organizational scholar Edgar Schein and former Silicon Valley executive Peter Schein say leadership today requires that people transcend their hierarchical roles and relate to each other as human beings—what they call humble leadership. In such relationships new ideas can flow freely, mistakes can come to light immediately, and course corrections can be made in real time rather than “by committee” or by order of the lone heroic CEO.This second edition includes three new chapters. Chapter 1 zeros-in on the Schein’s actionable definition of leadership—relative to management and administration—focused on leading people toward “new and better.” Chapter 2 introduces the concept of “situational humility”—leaders now need to shift between several types of relationships to deal with the accelerating complexity of a supply-constrained, “quiet-quitting,” and “two-days-in-the-office” world. And Chapter 5 explains how to create a culture of humble leadership.Illustrated with examples from healthcare, government, the military, tech, and more, this is a compact, accessible guide to a leadership paradigm far better suited to a world that demands fast, nimble response to change, and a workplace hungry for mutual respect and trust.

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Book SynopsisRichard Newton is an experienced executive who has worked both as a management consultant and a senior manager in a number of major corporations. Over the past twenty years he has built a superb track record in the successful delivery of projects and business change, the setting up and management of project and business improvement teams, and advising companies on how to ensure successful delivery on an ongoing basis. He is an advocate and successful practitioner of simple approaches to project and change management.Table of ContentsContents Preface ix Introduction The secret art Why read this book? A brief word on job titles Work-streams, projects, programmes and portfolios A short overview of the contents 1 Some basics What is a project? What is project management? What is a project manager? Who are projects for? What is success? 2 Listening and talking The most important chapter in the book Your audience – whom you must listen and talk to Listening – learning to understand what the customer wants Communicating with your audience 3 What actually is your project? The importance of understanding scope The key scoping questions 4 Some key traits The sense of ownership and involvement Good judgement – project management style Project management judgements – summary A touch of creativity 5 Getting your project started Planning Estimating Resourcing Budgeting Thinking about contingency and risk Mobilising Projects in the real world – common practical issues to overcome 6 Personal styles Styles to avoid Styles to encourage 7 Managing your project What should you manage? How do you know to take management action? How should you manage? Change control and management Decision making 8 The team Getting the best from the project team 9 The limits of knowledge The generalist vs the specialist What should project managers not do? Specialist skills that should be recognised as not being the project manager’s job 10 The mechanics of project management The project manager’s toolkit What more can you learn? 11 Knowing when to say ‘no’ When do you actually need a project manager? Knowing the danger signals<

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Book SynopsisDiscover eight powerful mindset shifts that enable leaders and seekers of all ages to thrive in a time of unprecedented change and uncertainty.Being adaptable and flexible have always been hallmarks of effective leadership and a fulfilling life. But in a world of so much—and faster-paced—change, and an ever-faster pace of change, flexibility and resilience can be stretched to their breaking points. The quest becomes how to find calm and lasting meaning in the midst of enduring chaos. A world in flux calls for a new mindset, one that treats constant change and uncertainty as a feature, not a bug. Flux helps readers open this mindset—a flux mindset—and develop eight “flux superpowers” that flip conventional ideas about leadership, success, and well-being on their heads. They empower people to see change in new ways, craft new responses, and ultimately reshape their relationship to change from the inside out. April Rinne defines these eight flux superpowers: Run slower.See what''s invisible.Get lost.Start with trust.Know your “enough.”Create your portfolio career.Be all the more human (and serve other humans).Let go of the future. Whether readers are sizing up their career, reassessing their values, designing a product, building an organization, trying to inspire their colleagues, or simply showing up more fully in the world, enjoying a flux mindset and activating their flux superpowers will keep readers grounded even when the ground is too often shifting beneath them. 

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Book SynopsisTrust is the most powerful force underlying the success of every business. Yet it can be shattered in an instant, with a devastating impact on a company's market cap and reputation. How to build and sustain trust requires fresh insight into why customers, employees, community members, and investors decide whether an organization can be trusted.Based on two decades of research and illustrated through vivid storytelling, Sandra J. Sucher and Shalene Gupta examine the economic impact of trust and the science behind it, and conclusively prove that trust is built from the inside out. Trust emerges from a company being the "real deal": creating products and services that work, having good intentions, treating people fairly, and taking responsibility for all the impacts an organization creates, whether intended or not.When trust is in the room, great things can happen. Sucher and Gupta's innovative foundation for executing the elements of trust-competence, motives, means, impact-explains how trust can be woven into the day-to-day and the long term. Most importantly, even when lost, trust can be regained, as illustrated through their accounts of companies across the globe that pull themselves out of scandal and corruption by rebuilding the vital elements of trust.

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Book SynopsisReinvent your organization for the hybrid age.Hybrid work is here to stay—but what will it look like at your company? If your organization is holding on to inflexible, pre-pandemic policies about where—and when—your people work, it may be risking a mass exodus of talent. Designing a hybrid workplace that furthers your business goals while staying true to your culture requires balancing experimentation with rigorous planning.Hybrid Workplace: The Insights You Need from Harvard Business Review will help you adopt the best technological, cultural, and new management practices to seize the benefits and avoid the pitfalls of the hybrid age.Business is changing. Will you adapt or be left behind?Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues—blockchain, cybersecurity, AI, and more—each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas—and prepare you and your company for the future.

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Book SynopsisSteve Radcliffe is one of Europe's most successful leadership coaches and the head of Steve Radcliffe Associates. Best known for his Future Engage Deliver leadership model, over the last 20 years he has worked with hundreds of chief executives, directors and their teams, in organisations as diverse as Unilever, First Direct, the National College of School Leadership and the UK's Civil Service, where he contributes to the prestigious High Potential Development Scheme.Trade Review“This is an extraordinarily powerful book, full of deep, inspiring ideas that are simple, practical and make a real difference.” Dame Fiona Reynolds, Director General, The National Trust “Future – Engage – Deliver has to be the simplest, fastest way for anyone to grow as a leader.” Hugh Burkitt, Chief Executive, The Marketing Society Table of Contents1. Future-Engage-Deliver 2. How to turbo-charge your growth 3. Future-Engage-Deliver 4. Future-Engage-Deliver 5. Future-Engage-Deliver 6. The Four Energies 7. Be at Your Best, More of the Time 8. Future-Engage-Deliver and Teams 9. Future-Engage-Deliver and Organisations Conclusion

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Book SynopsisAutism is associated with many qualities that are highly sought after by employers such as reliability, persistence, attention to detail, creativity in problem solving and many others. The key to success in the workplace is understanding these strengths and identifying the support you need to help you flourish.This self-guided workbook provides advice, strategies and activities to manage the difficulties that can arise at work. You will be given the tools to help minimise anxiety, sensory overload, unhelpful thinking patterns, difficulties with social communication, and organisation and planning problems.The activities are interactive, and you can approach them on your terms. They can be dispersed throughout the day or week, and the workbook and accompanying videos include everything you need to set and achieve your employment goals. The course can also be undertaken with the assistance of a mentor, and the workbook includes resources and videos to help them support you.

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Book SynopsisThe perfect companion for those extremely hardworking colleagues, who like to pull sickies . . .''Lawrence and Ben are enjoying a bout of imaginary food poisoning.Food poisoning is always good because it''s over quickly and nobody likes to hear stories about toilets.''__________''When Jesse gets home from a very big party, he phones his manager and leaves a message. Now he does not have to get up early to call in sick.''Calling the office at 3:07am is exactly what someone with a real cold would do,'' Jesse thinks to himself as he falls asleep on his stairs with a kebab for a pillow.''__________This delightful book is the latest in the series of Ladybird books which have been specially planned to help grown-ups with the world about them. The large clear script, the careful choice of words, the frequent repetition and the thoughtful matching of text with pictures all enable grown-ups to think they have taught

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Book SynopsisTrust our authors - whose students have achieved 100% A-C grades in Higher Admin since 2018 - to build your confidence and boost your grade.Easy to understand and enjoyable to read, this textbook takes you through all the theoretical content and practical skills, with over 60 accompanying digital tasks provided free online.> Learn and remember every topic. Simple explanations ensure that you have strong knowledge of administrative theory. Real-life case studies with differentiated exam-style questions help to check understanding before you move on.> Gain skills for the future. Digital literacy, organisational and management skills are developed throughout the course. The authors also focus on problem-solving skills, to set you up for success in the workplace.> Put skills into practice. Follow clear, step-by-step guides to using spreadsheets, databases, word processing, presentations, emails and e-diary. Apply your skills to

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Book SynopsisStudies have shown that 60% of male managers feel uncomfortable working one-on-one with their female colleagues. That''s where The Man''s Guide to Corporate Culture comes in.Heather Zumarraga, a business journalist who has spent much of her career in testosterone-filled work environments, wants to make sure that any male leader who wants to be part of the solution knows how to do it the right way.Heather provides you with logical solutions to complex gender issues and gives important, practical lessons for men and women alike.The Man''s Guide to Corporate Culture teaches you: Which behaviors to adopt (and which to avoid) to create and maintain a comfortable work environment for their female co-workers. How to create an environment that is not only welcoming to both women and men but also encourages healthy and respectful collaboration. And more real-world tested advice and approaches toTrade Review'The Man's Guide to Corporate Culture is an easy read with important practical lessons for men and women alike. Heather blends scientific data and personal testimonials in an engaging way.' * James M. Trusty, Former Prosecutor for the U.S. Department of Justice *'The Man's Guide to Corporate Culture is that PERFECT PLAYBOOK combining practical, easy-to-follow advice with a dose of humor.' * Carol Roth, New York Times Bestselling Author *'Heather's writing is as equally engaging as her on-air style--so, by definition, YOU WILL LOVE IT! She provides readers with logical solutions to complex gender issues.' * Guy Adami, CNBC Host and Fast Money Anchor *'Some of the best business lessons come from bad managers and so-called leaders--don't be 'THAT GUY!' Save yourself the headache and heartache and read the book!' * Morgan White, Chief Security Advisor for SentinelOne *'The best way to stay out of trouble is to know these secret rules. If you're looking for pragmatic advice and guidance on how to be your best in the workplace, THIS IS IT!' * John Bachman, Managing Editor and Host of Newsmax TV *'This book is a GAME CHANGER for the way leaders engage in the workplace.' * Joanie Bily Courtney, Board of Director for the American Staffing Association *

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Book SynopsisEvery journey starts with a single-step realization that we don’t have to take any more of this crap. The world of work – and all that’s wrong with it – is dominated by 12 statements. We hear them every day. We utter them at will. But they’re all garbage. What if we said – no more? This is the business book for everyone who can’t bear to read business books. Which is most of us. It considers that in being part of the problem – an uncomfortable admission – we may also be the creators of the solution. In uncompromising, engaging and humorous fashion, it dismantles each statement and sets us on the path to a better world of work. You can read each essay between meetings you’d rather not be at, after which, your working life will never be the same again. Neil Usher is a practitioner, writer and thinker about work and the workplace. His collaborators on this book, Kirsten Buck and Perry Timms are, too. We’ve skipped the usual sensational endorsements because most of the time they’re a fiction. We’d rather you decided for yourself.

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Book SynopsisMost people spend on average just 2 days per week doing what they think they're supposed to be doing at work. Which means you're almost certainly spending days each week wasting time: in meetings you shouldn't be in, on some process that doesn't work, battling your inbox. This isn't what you hoped work would be when you started out. Are you condemned to a life of ongoing job misery and frustration? NO! There are so many ways you can rebuild your career mojo. Michael Brown reveals 10 simple road-tested tools and techniques you can use immediately which will transform the way you feel about your job, in just 6 minutes!  

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Book SynopsisContaining a staggering 15,000 phrases that can be utilized in countless circumstances, 'Fifteen Thousand Useful Phrases' is an instructive manual scribed by Grenville Kleiser. Categorized by subject matter, the book's meticulous arrangement ensures that the right phrase for every situation is immediately accessible. The book's inclusion of phrases concerning such diverse topics as education, social interactions, business, politics, and more make it a truly comprehensive guide. Intended for conversation, public speaking, or writing purposes, the book features a set of phrases that come with examples and definitions. With its aim to enhance communication skills, it caters to both native and non-native English speakers. Additionally, it is beneficial for the enhancement of vocabulary and writing proficiency.

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Book SynopsisAuthor of Wall Street Journal Bestseller Ultralearning explores why it's so difficult for people to learn new skills, arguing that three factors must be met to make advancement possible, and offering 12 maxims to improve the way we learn.Life depends on learning. We spend decades in school, acquiring an education. We want to be good at our jobs, not just for the perks that come from being one of the best, but for the pride that comes from mastering a craft. Even the things we do for fun, we enjoy to a large extent when we feel we're capable of getting better at them.Yet learning is often mysterious. Sometimes it comes effortlessly, as when we quickly find our way around a new neighborhood or pick up the routine at a new job. In other cases it's a slog. We may spend hours in the library, with little to show for it on the final exam. We may want to switch companies, industries or even professions, but not feel qualified to make the leap. Decades spent driving a car, typing on a computer, or hitting a tennis serve don't reliably make us much better at them. Improvement is fickle, if it comes at all.In Get Better At Anything, Scott Young argues that there are three key factors in helping us learn: learning from others, practice, and feedback. Using research and real-life examples, Young breaks down these elements into twelve simple maxims of learning. Whether you're studying for an exam, learning a new skill at work, or just want to get better at something you're interested in, these maxims will help you do it better.

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Book Synopsis"Samantha has a unique power in helping people unlock their potential. In a world of endless social media posts, Samantha helps to quieten that noise, zone in on your inner truths and pinpoint a clear direction. She has helped countless people in person (including me) and now we all get to experience her guidance with her brilliant new book." Emma Gannon, author of The Multi-Hyphen Method "Samantha helped me to see I am more in control of how I react to the working day than I first thought. Her words completely changed my attitude to work."Natasha Lunn, Red Magazine "Love It Or Leave It is a relatable, juicy and inspiring read. I particularly enjoyed the practical reflection exercises for self-insight. This is a great resource to help you carve a career you love compatible with a life you love. It's a fantastic resource." Suzy ReadingSay goodbye to the dread of Monday morning. In Love It Or Leave It, expert 'work happiness' coach Samantha Clarke will help you figure out ways to find that work-life balance and be happier and more fulfilled at work. If you are struggling to find motivation, or questioning changes to your job, this inspiring guide is full of vital tips and tools that will help you: LOVE IT - find ways to get more out of the job you have, improve your working relationships and boost your sense of wellbeing and worth. OR LEAVE IT - work out the skills you have to offer and identify the steps you need to take, whether that's looking for a new job, starting a portfolio career or testing a new business idea. Love It Or Leave It is for anyone:*Stuck in a job they hate*Wanting a flexible working routine*Trying to gain some work-life balance*Thinking about a career change *Who has landed their dream job but is struggling with toxic colleagues*Who wants to find a more fulfilling role that brings them joyTrade ReviewSamantha has a unique power in helping people unlock their potential. In a world of endless social media posts, Samantha helps to quieten that noise, zone in on your inner truths and pinpoint a clear direction. She has helped countless people in person (including me) and now we all get to experience her guidance to find true work happiness with her brilliant new book. * Emma Gannon, author of The Multi-Hyphen Method *Samantha helped me to see I am more in control of how I react to the working day than I first thought. Her words completely changed my attitude to work. * Natasha Lunn, Red Magazine *Love It Or Leave It is a relatable, juicy and inspiring read. I particularly enjoyed the practical reflection exercises for self-insight. This is a great resource to help you carve a career you love compatible with a life you love. It's a fantastic resource. * Suzy Reading *

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Book SynopsisMarcus Aurelius's timeless insights into human behaviour show that 2000 years on, not much has changed in the workplace and we could all do well if we focus on what we can control and worry less about things we can't.As head of the Roman empire, he encountered his fair share of difficult people, frustrating situations and political infighting. In his Stoic philosophy bible, Meditations, Marcus Aurelius encouraged us to accept other people's inevitable shortcomings, make the most of our short life, resist the temptations of fame and flattery and, when things get too much, take a cosmic perspective of our existence.Stoic at Work is for anyone with a job, applying ancient wisdom to the modern workplace set out in 49 rules, such as: think less; suck up but don't suck up; avoid irrelevant meetings; and remind yourself that work happiness sits somewhere on the spectrum between fear and boredom. These will help you manage the mind games, the meltdowns and the numbing reality that most of us must work until we die, transforming your experience of work from a place of irritation to a place of joy. Or one that is a bit more tolerable, at least.Trade Review'I need to schedule a Zoom meeting with the whole world to tell them how good this book is.' CHRIS TAYLOR, The Chaser'Life and work were never meant to be easy, but they should be fun. And the best way to make them fun, perhaps paradoxically, is to become a Stoic. Annie's superb guide takes you there.' SIR ANDREW MACKENZIE, Chair Shell, former CEO BHPTable of ContentsIntroductionRULE 1 Accept that people are annoyingRULE 2 Accept that even bosses can be annoyingRULE 3 Don't use corporate flubberRULE 4 Don't deliberately confuse audiencesRULE 5 Be prepared for things to go off the railsRULE 6 Think lessRULE 7 Abandon irrelevant meetingsRULE 8 Beware technology in meetingsRULE 9 Do something. AnythingRULE 10 Do nothingRULE 11 Don't procrastinateRULE 12 Care, but don't careRULE 13 Suck up, but don't suck upRULE 14 Don't freak outRULE 15 Jolly others (and yourself) alongRULE 16 Pretend to be disciplinedRULE 17 Don't complainRULE 18 Don't weaponise CCRULE 19 Double-check emails before sendingRULE 20 Don't eat pretzels on the toiletRULE 21 Use empty platitudes to cushion negative feedback RULE 22 Don't get caught slagging people offRULE 23 Make a decisionRULE 24 Have a purposeRULE 25 Don't shag the bossRULE 26 Check whether casual Fridays are actually casualRULE 27 Don't get (too) drunk at work eventsRULE 28 Use deodorantRULE 29 Don't be upset by constructive criticismRULE 30 Train like an athlete to tackle approvalsRULE 31 Don't resist changeRULE 32 Have a side projectRULE 33 Take a cosmic perspectiveRULE 34 Don't squander timeRULE 35 Say noRULE 36 Keep expectations low to avoid disappointmentRULE 37 Listen moreRULE 38 Don't employ toxic peopleRULE 39 Embrace team-building days (no matter how excruciating)RULE 40 Keep expectations low with presentations and spreadsheetsRULE 41 Don't boast about work on social media RULE 42 Minimise desk clutterRULE 43 Remember, work happiness lies between fear and boredomRULE 44 Eat with cautionRULE 45 Be likeable, but not too likeableRULE 46 Bring yourself to work, but not your whole selfRULE 47 Manage your egoRULE 48 Resign wellRULE 49 Win LottoNotesAcknowledgements

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Book SynopsisLittle Black Book is THE book of the year for working women with drive' Refinery 29The essential career handbook for creative working women.A compact gem' StylistLittle Black Book: A Toolkit For Working Women is the modern career guide every creative woman needs, whether you're just starting out or already have years of experience. Packed with fresh ideas and no-nonsense practical advice, this travel-sized career handbook is guaranteed to become your go-to resource when it comes to building the career you want.Writer Otegha Uwagba (one of Forbes European 30 Under 30) takes you through everything you need to build a successful self-made career: from how to negotiate a payrise to building a killer personal brand, via a crash course in networking like a pro, and tips for overcoming creative block. Plus Little Black Book is full of indispensable advice on how to thrive as a freelancer, and an entire chapter dedicated to helping you master the tricky art of public speaking.With contributionTrade Review‘A must-read for anyone looking to be as prolific as Uwagba herself’ Sunday Times ‘Otegha Uwagba is one of London's new generation of female CEOs’ Evening Standard ‘Otegha Uwagba has the answer to all your creative career challenges…this book is a must-read guide for all creative women looking to navigate the world of work’ Elle ‘Avoids all the clichés of the “self-help” genre’ Dazed ‘There’s no fluff in here, it’s all solid gold – recommend 100%’ Emma Gannon, author of book and podcast CTRL-ALT-DELETE ‘All you lot should get your hands on this. Currently on my way to do a speech and shitting myself, but Chapter 4 on public speaking is allowing me to breathe’ Charlie Cuff, gal-dem / Dazed ‘If, like me, you love talking and thinking about your career – and hope to constantly evolve it – this one is for you’ Natasha Lunn, Red Magazine ‘Buy this BRILLIANT book (especially if you’re a woman in the creative industries, but basically buy it if you’re anyone)’ Elizabeth Day, journalist and author of The Party ‘A hugely helpful read for working women in creative industries’ Yomi Adegoke, co-author of Slay in Your Lane ‘Inspiring, insightful, ambitious’ Porter Magazine ‘The book you’ve seen all over Instagram’ NASTY GAL ‘A travel-sized pocket book full of professional gems and expert advice’ Fader ‘Robust, sensible and calm advice… this is a useful and digestible guide to developing the creative career that will most suit you’ A Little Bird ‘Should be handed to every graduate instead of that piece of paper which, in many cases, amounts to sweet FA’ Grace Woodward, Fashion & TV commentator

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Book Synopsis Patricia Hind is a Chartered Business Psychologist, a researcher, author, and Professor of Management Development at Ashridge Executive Education.  A specialist in Leadership and Executive Development she has worked globally with individuals across all sectors to develop the leadership capability needed to ensure sustainable success. She has authored many articles and contributed to many books all aiming to enhance personal and organisational effectiveness.  Fiona Elsa Dent is an independent executive coach, leadership trainer, author and Professor of Practice at Ashridge Executive Education.  She has many years' experience working with people at all levels of organisational life helping them be the best they can be.  Her specialist areas are influencing others, managing people, building working relationships and career management and has contributed to several books in these areas.  Trade Review"Work relationships that don't work make everybody miserable. But for the world-weary post-Covid, it can be hard to find the energy to tackle them. Cue this wonderful book from a seasoned team of experts, which shows you how. In an accessible format with practical advice and exercises, this book takes you by the hand and walks you through next steps.I hope it will be on everyone's desk in the future." Dr Eve Poole, OBE, Author of Leadersmithing "This is such a useful resource for working relationships, particularly in this new hybrid world of work. From navigating relationships in online meetings to building trust with colleagues, I've already put into practice many of the super practical tips and tricks contained in this book." Jessica Bradford, Digital Communications Manager, BT Global “This excellent book comes along at the perfect moment, when navigating the post pandemic “new normal” requires superb skills in communication to build trust and achieve resilient, lastingly great relationships. The authors have curated this practical handbook on Winning Together, complete with simple and thought provoking exercises to try on your own and with your teams. Whether you read it cover to cover or cherry pick the chapters that speak directly to your current situation, use it to understand and refine your own personal power of communication to turn obstacles into teaching moments of healthy conflict and people problem solving. Highly enjoyable and instantly effective!” Dina Dommett, Dean of Ashridge, Hult International Business School “I have been impressed by the practical nature of this book. Patricia, Fiona and Viki (academics and practitioners) provide useful tips, exercises and frameworks for working together with others. The book is easy to read and covers key qualities and skills for a post – covid changing workplace including; how to create trust, influencing others, increase emotional intelligence as well as how to become more agile with your relationships with others. The book can be your guide when preparing for a high stakes team meeting, handling messy team dynamics and/or in support for finding a better work/life balance. I strongly recommend this book. It will help you achieve both individual and team goals." Guy Lubitsh, Professor in Leadership & Psychology "This book takes the well-worn challenges we all find in building and maintaining good working relationships and applies them to the new world of work. Through its useful exercises, checklists and actionable examples it pulls together lessons for us all, whether people manager, colleague, partner or friend. It's refreshing to find a book backed by academic research and insight but written in such a simple and accessible way. I found the FAQs and authors' suggestions on how they would tackle these challenges particularly useful. In today's fast-changing and complex world of work, it's true to say that Winning Together is the only route to success!" Siân Harrington, Co-founder and editorial director at The People Space and founder director at Reignite HRTable of ContentsSection 1. Relationships at work, and Why They Matter 1. Relationships at work in the ‘New Normal? 2. Why are relationships so Messy? 3. Building and Developing Your Relationship Agility in the Digital Age Section 2. Working with Others – the things that make a difference 4. Your Relationship Resilience 5. Trusting each other 6. Social & Emotional Intelligence 7. Inclusion and Inclusivity 8. Influencing – Collaboration, Co-operation and Direction 9. Challenging Relationships (The Power of Healthy Conflict) Section 3. Developing a relationship toolkit 13.Building Relationship Awareness 14. Developing Communication Dynamics – (Listening, Questioning, Body Language, etc) 10. Maximising Personal Impact and Impression Management 11. Skilful Dialogue – The Behavioural Element 12. Demonstrating Authenticity and Empathy 13. The power of Mutual Respect 14. From Problems to Solutions – The Appreciative Dimension Section 4. The Blurring Lines Between Work and Home 15. Managing your Home /Work boundaries. 16. Keeping relationships healthy. Section 5. – The broader perspective 17. Where to seek help in Building Agile Relationships 18. Creating psychological safety for yourself and others. Concluding comments

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Book SynopsisTable of ContentsIntroduction: What is Enduring | What is New | Keeping it Simple xi Chapter 1 A Consultant by Any Other Name 1 Part 1 Fundamentals 11 Chapter 2 Techniques Are Not Enough 13 Chapter 3 Being Right–Really 25 Chapter 4 Flawless Consulting 41 Part 2 Entry and Contracting 53 Chapter 5 Contracting Overview 55 Chapter 6 The Contracting Meeting 69 Chapter 7 Some Nuances of Contracting 87 Chapter 8 Some Agonies of Contracting 97 Chapter 9 The Internal Consultant's Dilemma 117 Part 3 More Fundamentals 125 Chapter 10 Understanding Resistance 127 Chapter 11 Dealing with Resistance 145 Chapter 12 Technology: A Marriage of Myth, Convenience, and the Virtual Hour 155 Part 4 Discovery and Underlying Concerns 163 Chapter 13 From Diagnosis to Discovery 165 Chapter 14 Whole-System Discovery 177 Chapter 15 Discovering Gifts, Capacities, and Acting on What We Know 183 Part 5 Analysis and the Decision to Act 203 Chapter 16 Focusing on the Picture 205 Chapter 17 Preparing for Feedback 217 Chapter 18 Managing the Meeting for Action 225 Part 6 Engagement and Implementation 239 Chapter 19 Implementation 241 Chapter 20 The Structures of Engagement 249 Part 7 Extension, Recycle, or Termination 263 Chapter 21 Transformation Will Not Be Televised, Livestreamed, or Managed 265 Online Appendix: Handy Checklists You Can Use 275 Further Reading 277 Acknowledgments 279 About The Author 283 Index 285

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Book Synopsis‘Powerful and perceptive . . . belongs on the shelves – and in the hearts and minds – of leaders everywhere’ – Daniel H. Pink, bestselling author of To Sell is Human From Kim Scott, author of the revolutionary New York Times bestseller Radical Candor, comes Just Work: How to Confront Bias, Prejudice and Bullying to Build a Culture of Inclusivity – that will help you recognize, attack and eliminate workplace injustice – and transform our careers and organizations in the process. We – all of us – consistently exclude, underestimate and under-utilize huge numbers of people in the workforce even as we include, overestimate and promote others, often beyond their level of competence. Not only is this immoral and unjust, it’s bad for business. Just Work is the solution. Just Work by Kim Scott reveals a practical framework for both respecting everyone’s individuality and collaborating effectively. This is the essential guide leaders and their employees need to create more just workplaces and establish new norms of collaboration and respect.Trade ReviewIn this powerful and perceptive book, Kim Scott offers a bold vision – a workplace where respect and collaboration prevail over domination and conformity. Just Work is a sparkling combination of moral courage and practical solutions. It belongs on the shelves – and in the hearts and minds – of leaders everywhere -- Daniel H. Pink, #1 New York Times bestselling author of When and DriveIn debates over workplace inequality, we don’t talk enough about the ‘how’ – how to respond to a boss or co-worker who acts unfairly, how exactly that person should change their behaviour. Just Work helps answer the how. Kim Scott provides actionable, effective ways for fighting discrimination and harassment with engagement, collaboration and respect -- Sheryl Sandberg, COO of Facebook and founder of LeanIn.Org and OptionB.OrgScott’s experiences leading teams at Google and Apple led to this book, which espouses a workplace culture where leaders care deeply about their employees and challenge them to be their best selves -- Jeff Kinney, author of the bestselling Diary of a Wimpy Kid series * New York Times *Just Work left me optimistic that we can create just workplaces. Kim Scott carefully explains how bias, prejudice and bullying undermine all organizations--even those with the best of intentions?and provides an actionable system for countering each. Her acknowledgment that none of us?herself included?are free of this behavior marks an important starting point for a difficult but necessary conversation. -- Henry Louis Gates, Jr., Alphonse Fletcher University Professor and Director of the Hutchins Center for African and African American Research, Harvard UniversityPacked with stories from Scott’s career, Just Work offers a solutions-focused perspective on #MeToo, acknowledging that gender injustice doesn’t exist in a vacuum and broadening the frame to consider diversity and inclusion writ large. Each of us has an important role in creating a fair and reasonable workplace. When we play that role and create the conditions for others to do the same, we can create real change today in the place where most of us spend most of our time--at work. -- Darren Walker, President of the Ford FoundationIf you've been wringing your hands or hiding your head in the sand about the issues of injustice in your workplace (yes, yours!), this is the book to read. You will learn how to recognize and eradicate the bias, bad behavior and discrimination that is holding back your team and company from succeeding at the highest levels possible. -- Sarah Kunst, Managing Director of Cleo CapitalUrgent and actionable, this passionate manifesto will be a welcome addition to any leader’s desk. -- Publishers Weekly Just Work [is] presented with thoughtful clarity and sensitivity. … Scott’s advice is rooted firmly in common sense, with a nod to the realities of human nature. -- BooklistIt's about time someone tackled this thorny subject. Bravo! Many workplaces get tangled up or ignore the issues when dealing with bias and difference. Thank goodness for Kim Scott and her dose of candor, offering us not just the words, but the courage and compassion required to deal with conflicting points of view. Just Work holds our hands, kicks our butts and shows us how. -- Beth Comstock, author, Imagine It Forward, and former Vice Chair, GEMany books describe how to create a better workplace. What makes Just Work exceptionally interesting and valuable is that Kim Scott vividly describes specific situations: experiences she went through herself or saw happen to people around her; actions she did—or didn’t—take, both as an employee and as a boss; and conversations she regrets having or not having. From lessons she learned the hard way, Kim Scott presents a practical framework for how to make work more just." -- Gretchen Rubin, New York Times bestselling author of The Happiness Project

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Book SynopsisWho hasn't suffered at one time or another from exhaustion, cynicism, and a lack of effectiveness? But combine them over time and you're flirting with a disaster of catastrophic magnitude – burnout. Elegantly defined as the depletion of personal agency – the apparatus driving our ability to initiate and execute actions – burnout effectively wipes out our ability to be effective, much less engaged. And the cost of burnout is astronomical in all its forms and phases, not to mention the profound and lasting effects it has on employees and workplace cultures. Based on extensive research and full of real-world stories and examples, workplace culture experts Rob and Terri Bogue take a deep dive into the signs, sources, and solutions of burnout and deliver an essential resource that helps anyone identify, prevent, and recover from burnout.

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Book SynopsisThe convergence of Algorithms, Blockchain and Cryptocurrency has the potential to fundamentally disrupt the current world of work. This book investigates the effects of this on the worker, the organisation and the economy, by considering a future where the traditional power relationships between workers and firms no longer apply. Using the term “Bitwork” to define this future world of work, the book proposes the idea of the Bitworker who is highly flexible, holds multiple roles, and has multiple incomes. Chapters consider the potential winners and losers of this technological pivot by exploring implications such as: the expanding array of currencies; training and education; retirement and loyalty; profit and power within organizations; economic policy. The book’s comprehensive recommendations on how workers, organisations and nation states will need to adapt to prosper in this new world, provide a useful survival guide for researchers, practitioners and policy makers working on behavioural economics, economic policy and the future of work.Table of ContentsChapter 1. Now I Know My ABC (Algorithms, Blockchain and Cryptocurrency)Chapter 2. Internet Killed the Video Store: Lessons from History Repeated in the Blockchain World? Chapter 3. Job 1 / Job 2 / Job 3 ... Job n Chapter 4. The Future of Work: The Emergence of The Bitworker Chapter 5. Profit and Power in the Bitworker World Chapter 6. Managing the Bitworker Economy Chapter 7. Conclusion, Recommendations and Survival Guide

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