Office and workplace Books

Book SynopsisDiscover a more agile, democratic, and effective model of leadership, from legendary business scholar Edgar Schein and Silicon Valley executive Peter Schein.Legendary organizational scholar Edgar Schein and former Silicon Valley executive Peter Schein say leadership today requires that people transcend their hierarchical roles and relate to each other as human beings—what they call humble leadership. In such relationships new ideas can flow freely, mistakes can come to light immediately, and course corrections can be made in real time rather than “by committee” or by order of the lone heroic CEO.This second edition includes three new chapters. Chapter 1 zeros-in on the Schein’s actionable definition of leadership—relative to management and administration—focused on leading people toward “new and better.” Chapter 2 introduces the concept of “situational humility”—leaders now need to shift between several types of relationships to deal with the accelerating complexity of a supply-constrained, “quiet-quitting,” and “two-days-in-the-office” world. And Chapter 5 explains how to create a culture of humble leadership.Illustrated with examples from healthcare, government, the military, tech, and more, this is a compact, accessible guide to a leadership paradigm far better suited to a world that demands fast, nimble response to change, and a workplace hungry for mutual respect and trust.

Read more less

Book SynopsisTHE DEFINITIVE GUIDE TO CALLING OUT UNCONSCIOUS BIASWhat if you could call out career-stifling unconscious bias in the moment and recondition the perpetrator without being seen as: Hostile, A non-team player, Bigoted, Having a chip on your shoulder, or Projecting your own bias? How can you address career-stifling and conflict-generating bias that comes from your boss, staff, or colleagues without losing your composure?Leading Workplace-Bias Expert Buki Mosaku shows how unidirectional strategies for tackling unconscious bias are creating a diversity and EXCLUSION nightmare in the corporate world! He offers a proven, practical toolkit for navigating all forms of workplace bias—whether related to race/ethnicity, sexual orientation, gender identity, disability, age, sex, etc.—through his groundbreaking IDU Methodology. Its tools empower minorities, marginalized groups, and the majority to effortlessly dismantle bias whenever they sense it, without inciting unwanted results.Discover the only practical guide to navigating bi-directional unconscious bias in the workplace that empowers the victim, whoever they may be, to respond quickly and effectively– removing related disengagement, under-representation, lawsuits, attrition, and reputational damage once and for all.

Read more less

Book SynopsisHow do you deal with your emotions at work? ''Full of lively illustrations and practical examples to show how you can harness emotions to become more creative, collaborative and productive'' Adam Grant, author of Originals________________We all know what it''s like to feel overwhelmed with emotions at work - everything from jealousy to insecurity, anxiety to straight up panic - and there''s no field guide to coping with them well. But we also know that ignoring or suppressing what you feel hurts your health, happiness and productivity. This book will help you figure out how to express your emotions productively in order to be both happier and more effective at work. Drawing on behavioural economics and psychology, No Hard Feelings will show you how to bring your best self to work every day.________________''A must-read'' Susan Cain, author of QuietTrade ReviewA must-read that topples the idea that emotions don't belong in the workplace, No Hard Feelings offers a path towards a future I want to work in: an emotionally expressive, yet respectful (and high performing!) workplace -- Susan Cain * author of Quiet and Chief Revolutionary at Quiet Revolution *No Hard Feelings is both a charming, sparkling read and a clear-eyed roadmap to harnessing the things that make us most human into tools that will make you more productive, effective and happier at work. A must-read for every leader and every aspiring leader -- Laszlo Bock * CEO of Humu and author of Work Rules! *No Hard Feelings dispels the myth that there's no place for emotions at work. You can't communicate clearly unless you're aware of your own emotions and the emotions you're sparking in others. You can't build productive relationships at work if you're showing up like a robot. This book will help you build the emotional discipline you need to succeed -- Kim Scott * author of Radical Candor *If you've ever thought it's best to check your emotions at the office door, this book will change your mind. It's full of lively illustrations and practical examples to show how you can harness emotions to become more creative, collaborative and productive -- Adam Grant * New York Times bestselling author of Originals, Give and Take and Option B with Sheryl Sandberg *Warm, witty and wise, No Hard Feelings is the missing manual for reconciling emotions with professionalism - intelligently -- Chip Conley * New York Times bestselling author and hospitality entrepreneur *Liz Fosslien and Mollie West Duffy address the elephant in the room, dissecting the ways that emotions at the office impact our ability to lead and thrive at every level of our professional careers. With compassion, research and clever comics (did I mention the elephants?) No Hard Feelings makes a real attempt at digging deeper than introvert memes to address the reality of workplace emotions we all live with -- Adam J. Kurtz * artist and author of Things Are What You Make of Them *Don't send another email, attempt a serious conversation at work, or try to follow your intuition until you read this book. Your emotional intelligence at work is about to skyrocket. Equally valuable for the person who cries covertly in bathroom stalls and the kind who buries their emotions 20,000 leagues under the sea -- Dan Lyons * author of Disrupted and Lab Rats *Excellent advice! -- Daniel Pink * author of When and Drive *A useful guide on how to be less stressed, more productive, and simply happier on the job. And who among us wouldn't want that? -- GoopA Next Big Idea Club Selection * Next Big Idea Club *Fortune.com's Top 10 Business Book of 2019 * . *

Read more less

Book SynopsisWhat do you do when work is overwhelming, it feels like you''re completely lost, and every mistake you make seems to pile more pressure on your shoulders?''This book is the resilience you need to adapt and thrive as you enter the workplace.'' Paul Jarvis, author of Company of One ________________ The definitive careers guide for starting out in today''s working world. It''s never been tougher to get started in your career. In a world where entry-level positions require years of experience, it can feel like you''ve fallen behind before you''ve even begun. Even when you finally manage to get yourself a job, how do you make sure you''re standing out from the crowd and succeeding?In How to Go to Work, careers experts Lucy Clayton and Steven Haines deliver the indispensable guide to surviving and thriving at work. Whether you''ve just begun working your first Saturday shift, you''re about to start an apprenticeshipTrade ReviewThe way work... works is rapidly changing. This book is the resilience you need to adapt and thrive as you enter the workplace * Paul Jarvis, author of Company of One *A vital book to anyone trying to get their head round the challenges or work. Deadly serious advice delivered in a style that is never deadly serious. An important but entertaining read * Bruce Daisley, bestselling author of The Joy of Work *Full of invaluable advice for those at the start of their career * Cate Sevilla, author of How to Work Without Losing Your Mind *Solid, practical advice on everything from resumes to testing to working for a bad boss, interning, making an impression and building a network of allies that can sustain you throughout your career. Fresh, lively and invaluable. Plus it's fun to read! * Sally Helgesen, author of How Women Rise *Crucial insider information to help you quick-start a successful career * Julia Laflin, author of Life Skills: Stuff You Should Really Know by Now *This book is essential for a generation of talent who aren't equipped with what it means to start employment. It's delivered with sophistication and humour. A must read * Suki Sandhu, OBE, Founder & CEO of Audeliss and INvolve *This insightful and amusing tome will have you running to work, gleefully, in the correct trousers * Patrick Grant, Norton & Sons (Savile Row), Community Clothing and The Great British Sewing Bee *Everything a young job seeker needs in one place - an essential resource * Elizabeth Taylor, CEO of Employment Related Services Association *A refreshing take on career guidance * Gugu Ndebele Executive Director, Oprah Winfrey Leadership Academy for Girls *I wish I'd had this resource when I was growing up and starting work * Dr Radha, BBC Radio 1 *This is truly life changing. It should be standard issue to every teenager * Tamsin Blanchard, The Guardian *A handy guide * Financial Times Business Book of the Month *How to successfully apply for a job * The Times *Valuable advice in this challenging time to be starting out in the world of work * Sarah Brown, host, Better Angels *Succinct and topical advice * The Mancunion *Enriching on a personal level as much as a professional one. Honest, humorous, and humbling * Pi *Witty moments of funny personal stories and serious helpful tips * Epigram *

Read more less

Book SynopsisFrom Wall Street Journal and #1 Amazon bestselling author Winter Renshaw comes an enemies-to-lovers romance about the journey of self-discovery that follows a life-changing event. After a brush with death, I realize it’s time to make changes in my life. Big changes. First, my job. I love being a journalist, but I hate my megawatt magnate boss, West Maxwell. When he demands I rewrite an article on short notice, I turn the tables on him with a scathing new column and quit in a blaze of glory. But West isn’t about to let me go that easily, the jerk. He offers me an unexpected new position: mentor to his rebellious teenage niece. For some reason, I agree—I like helping people, but I’m also admittedly curious to glimpse the man behind the mogul. However, I soon discover that my new assignment isn’t what I expected. As I learn about the private side of my enigmatic boss, I start to see the heart he hides behind his icy facade. The old Elle hated West…but maybe—just maybe—the new Elle can tame him.Trade Review“Winter Renshaw is the queen of being unpredictable in the best way possible! Angst, chemistry, and all the feels will have you glued to your Kindle.” —USA Today bestselling author Ava Harrison “Winter Renshaw makes my little, dark romance-loving heart pitter-patter with her fast-paced, sultry, intense thrill rides. Her books are addicting, drawing you in with nail-biting suspense and intimacy so hot, I usually devour them in one sitting.” —Angela from Shameless Book Club “Winter Renshaw is my go-to author when I’m looking for a book with a sexy alpha male and strong heroine.” —Claire Contreras, New York Times bestselling author

Read more less

Book SynopsisFrom one of our greatest voices in modern philosophy, author of The Course of Love, The Consolations of Philosophy, Religion for Atheists and The School of Life - a lucid exploration of the state in which most of us spend most of our lives''De Botton''s wit and powers of ironic observation are on display throughout what is a stylish and original book. The workplace brings out the best in his writing'' Sunday Times''Timely, wonderfully readable. De Botton has pretty much got to the bottom of the subject'' Spectator''Terribly funny, touches us all'' Daily Mail''Brilliant, enormously engaging'' Guardian Why do so many of us love or hate our work? How has it come to dominate our lives? And what should we do about it?Work makes us. Without it we are at a loss; in work we hope to have a measure of control over our lives. Yet for many of us, work is a straitjacket from which we cannot free ourselves.Criss-crossing the world to visit workplaces and workers both ordinary and extraordinary, and drawing on the wit and wisdom of great artists, writers and thinkers, Alain de Botton here explores our love-hate relationship with our jobs. He poses and answers little and big questions: from what should I do with my life? to what will I have achieved when I retire?The Pleasure and Sorrows of Work explains why it is we do what we do all day, and applies sympathy, humour and insight to helping us make the most of it.Trade ReviewDe Botton's wit and powers of ironic observation are on display throughout what is a stylish and original book. The workplace brings out the best in his writing * Sunday Times *Timely, wonderfully readable. De Botton has pretty much got to the bottom of the subject * Spectator *Terribly funny, touches us all * Mail on Sunday *Brilliant, enormously engaging * Guardian *

Read more less

Book SynopsisSteve Radcliffe is one of Europe's most successful leadership coaches and the head of Steve Radcliffe Associates. Best known for his Future Engage Deliver leadership model, over the last 20 years he has worked with hundreds of chief executives, directors and their teams, in organisations as diverse as Unilever, First Direct, the National College of School Leadership and the UK's Civil Service, where he contributes to the prestigious High Potential Development Scheme.Trade Review“This is an extraordinarily powerful book, full of deep, inspiring ideas that are simple, practical and make a real difference.” Dame Fiona Reynolds, Director General, The National Trust “Future – Engage – Deliver has to be the simplest, fastest way for anyone to grow as a leader.” Hugh Burkitt, Chief Executive, The Marketing Society Table of Contents1. Future-Engage-Deliver 2. How to turbo-charge your growth 3. Future-Engage-Deliver 4. Future-Engage-Deliver 5. Future-Engage-Deliver 6. The Four Energies 7. Be at Your Best, More of the Time 8. Future-Engage-Deliver and Teams 9. Future-Engage-Deliver and Organisations Conclusion

Read more less

Book Synopsis''An adventure into the very human science of making breakthroughs together.'' - Charles Duhigg, Pulitzer Prize-winning journalist and author of The Power of HabitThe best groups are more than the sum of their parts - but why does teamwork so often fail to fulfill this promise? Award-winning entrepreneur and journalist Shane Snow takes us on an extraordinary tour of the hidden science of team dynamics, revealing the counterintuitive reasons that some groups break out while far too many break down.Examining history-making groups like the Wu Tang Clan and the Russian national hockey side alongside teams whose failures have had lasting impact, Snow reveals the answers, and what the rest of us can learn from the rare teams that do the impossible together. In this stimulating, pacey adventure through history, neuroscience, psychology, sports and business, Snow explores the secrets of the best teams the world has to offer. You''ll discover: Trade ReviewPerfectly describes and prescribes the crucial traits of the ultimate teams -- Shane Battier, NBA champion and head of analytics for the Miami HeatUnlocks the secret sauce to create the highest performing teams. I couldn't put it down -- Dan Schawbel, New York Times bestselling author of Now, Discover Your Strengths and Fortune 500 consultantAn adventure into the very human science of making breakthroughs together -- Charles Duhigg, Pulitzer Prize–winning journalist and author of The Power of HabitPirates, rappers, buddy cops AND changing the world?! Dream Teams isn't just a ton of fun; it's a force of nature - and an important message -- Jane Chen, TED fellow and founder of Embrace InnovationsPushes beyond business-book bromides. A great storyteller! -- Anne-Marie Slaughter, president and CEO of New AmericaOne of the easiest and most enjoyable business books - by a sharp-witted journalist and brilliant entrepreneur -- Josh Golden, publisher and president of Ad AgeChallenging, vivid, and pragmatic -- Keith Yamashita, founder of SYPartnersWonderful! -- Kelly Leonard, executive director of The Second CityNot just a book that every leader should read. It's a message the world itself needs right now -- Adam Braun, founder of Pencils of Promise and MissionUA mesmerizing read for anyone looking to up-level their team building and leadership skills -- Kathryn Minshew, CEO of The Muse

Read more less

Book SynopsisGet on your soapbox and let it all out! Desktop Soapbox lets others know you have important things to say. Just use this mini megaphone and soapbox to voice your thoughts and opinions. Specifications: 3 x 2 1/2 inch mini soap box and mini megaphone Mini book inside: 32-page illustrated mini book about the soapbox's history and its uses Stickers included: sheet of 2 full-color stickers to customize your box Perfect gift: a perfect stocking stuffer or gift for friends, family, coworkers

Read more less

Book Synopsis

Read more less

Book SynopsisFROM THE AUTHOR OF THE NO. 1 BESTSELLERS THE WOMEN WHO RAN AWAY AND THE MISSING WIFE''A glamorous, empowering read with a glorious spin on the wedding scene'' Veronica Henry''Reading a Sheila O''Flanagan novel always feels like sitting down for a cup of tea with a friend - she writes with such warmth and empathy'' Beth O''LearyAt the first wedding, there''s a shockThe second wedding is unexpected By the third, Delphie thinks nothing could surprise her. But she''s wrong . . . Delphie is enjoying her brother''s wedding. Her surprise last-minute Plus One has stunned her family - and it''s also stopped any of them asking again why she''s still single. But when she sees all the missed calls that evening, she knows it can''t be good news. And she''s right. Delphie has been living her best life, loviTrade ReviewA glamorous, blockbusting, empowering read with a glorious spin on the wedding scene. Sheila writes with such verve and positivity and emotional intelligence - she knows just what it is to be a woman * Veronica Henry *I really enjoyed Three Weddings and a Proposal . . . Reading a Sheila O'Flanagan novel always feels like sitting down for a cup of tea with a friend - she writes with such warmth and empathy * Beth O’Leary *One of my favourite authors * Marian Keyes *A novel which celebrates strong women who can carve out their own happy endings * Linda Green *Great characters and many twists and turns make this page-turner thoroughly enjoyable. A great read! * Katie Fforde *Sheila's books always make you feel as if you've spent time with a good friend * Carole Matthews *This book had me jumping this way and that, trying to decide which characters could be trusted . . . and then changing my mind. A highly enjoyable read * Imogen Clark *Insightful, pacy and authentic, this is a terrific read * Patrica Scanlan *Believable, warmly drawn characters, a perfectly paced story and a satisfying ending; just what I've come to expect from this accomplished writer. Do I rejoice when a new Sheila O'Flanagan book hits the shelves? I do. * Roisin Meaney *As a lover of all things Irish, how is it possible that I hadn't discovered Sheila O'Flanagan's books before Three Weddings and a Proposal? Thanks to this wonderful story of a woman's journey of self-discovery, I can't wait to read more by this very talented author * Sherryl Woods *The perfect summer escape . . . Engrossing, entertaining, and emotional - and featuring a protagonist you can't help but root for - this one will keep you turning the pages * Farrah Rochon *A fascinating story, full of twists and turns... Full of tension, honesty and compassion, Sheila's wonderful novel kept me guessing right until the end' * Gill Thompson *An involving, thought-provoking novel and a masterclass in storytelling. I was drawn in from page 1 * Sue Moorcroft *

Read more less

Book Synopsis

Read more less

Book SynopsisWhen faced with a 'human error' problem, you may be tempted to ask ''Why didn't these people watch out better?'' Or, ''How can I get my people more engaged in safety?'' You might think you can solve your safety problems by telling your people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure and demanding compliance. These are all expressions of ''The Bad Apple Theory'' where you believe your system is basically safe if it were not for those few unreliable people in it. Building on its successful predecessors, the third edition of The Field Guide to Understanding 'Human Error' will help you understand a new way of dealing with a perceived ''human error'' problem in your organization. It will help you trace how your organization juggles inherent trade-offs between safety and other pressures and expectations, suggesting that you are not the custodian of an already safe system. It will encourage you to start looking more closely at the performance thaTrade ReviewComments on the Third Edition: ’It's in the world's best interest to read Dekker’s book. The Field Guide is nothing short of a paradigm shift in thinking about human error, and in my domain of software and Internet engineering, it should be considered required reading. This Third Edition is much better than the Second, and the layout of the material is far more accessible.’ John Allspaw, SVP, Infrastructure and Operations, Etsy ’If you design equipment or operating procedures, if you investigate accidents or deal with safety, this is an essential book. Sidney Dekker, a leading world authority on "human error" has enhanced his already exceptional "Field Guide" to be a concise, readable guide to both design of equipment and procedures and also the analysis of mishaps. The label "human error" is misleading and its use prevents discovery and correction of the true underlying causes of incidents. So read about hindsight bias, about the difference between the view from inside the system rather than from outside, and about difference between the blunt end (where you should do your work) and the sharp end (where people tend to focus). Read, learn, and put these ideas into practice. The results will be fewer incidents, less damage, less injury.’ Don Norman, author of The Design of Everyday Things ’The Third Edition of Sidney Dekker's Field Guide to Understanding Human Error provides a solid practical framework for anyone wanting to make sense of safety science, human factors analysis, and the New View approach to conducting investigations of incidents and accidents. The trademark direct and passionate style that is common in Dekker's work focuses on the circumstances of frontline operators and managers working in complex systems, as well as the challenges of the safety investigator. Dekker does not mince his words ("Any human factors investigation that does not take goal conflicts seriously does not take human work seriously") and is clearly supporTable of ContentsPreface; The Bad Apple Theory; The new view; The Hindsight Bias; Put data in context; 'They should have...'; Trade indignation for explanation; Sharp or blunt end?; You can't count errors; Cause is something you construct; What is your accident model?; Human factors data; Build a timeline; Leave a trace; What went wrong?; Look into the organization; Making recommendations; Abandon the Fallacy of a Quick Fix; What about people's own responsibility?; Making your safety department work; How to adopt the New View; Reminders for in the rubble; Index.

Read more less

Book SynopsisDiscover eight powerful mindset shifts that enable leaders and seekers of all ages to thrive in a time of unprecedented change and uncertainty.Being adaptable and flexible have always been hallmarks of effective leadership and a fulfilling life. But in a world of so much—and faster-paced—change, and an ever-faster pace of change, flexibility and resilience can be stretched to their breaking points. The quest becomes how to find calm and lasting meaning in the midst of enduring chaos. A world in flux calls for a new mindset, one that treats constant change and uncertainty as a feature, not a bug. Flux helps readers open this mindset—a flux mindset—and develop eight “flux superpowers” that flip conventional ideas about leadership, success, and well-being on their heads. They empower people to see change in new ways, craft new responses, and ultimately reshape their relationship to change from the inside out. April Rinne defines these eight flux superpowers: Run slower.See what''s invisible.Get lost.Start with trust.Know your “enough.”Create your portfolio career.Be all the more human (and serve other humans).Let go of the future. Whether readers are sizing up their career, reassessing their values, designing a product, building an organization, trying to inspire their colleagues, or simply showing up more fully in the world, enjoying a flux mindset and activating their flux superpowers will keep readers grounded even when the ground is too often shifting beneath them. 

Read more less

Book SynopsisThe international bestseller on escaping the 9-5 and finding a new way of livingForget the old concept of retirement and the rest of the deferred-life plan - there is no need to wait and every reason not to, especially in unpredictable economic times. Whether your dream is escaping the rat race, experiencing high-end world travel, earning a monthly five-figure income with zero management, or just living more and working less, this book is the blueprint.This step-by-step guide to living the life you want reveals:* How Tim went from $40,000 dollars per year and 80 hours per week to $40,000 per MONTH and 4 hours per week* How to outsource your life and do whatever you want* How to eliminate 50% of your work in 48 hours * How to trade a long-haul career for short work bursts and frequent 'mini-retirements'This edition also includes:* More than 50 practical tips and case studies from readers (including families) who have doubled their income, overcome common sticking points and reinvented themselves using the original book as a starting point* Real-world templates you can copy for eliminating email and negotiating with bosses and clients* How lifestyle design principles can be used to live ambitiously in unpredictable economic times* The latest tools and tricks, as well as high-tech shortcuts, for living like a diplomat or millionaire without being either.Trade ReviewIt's about time this book was written. It is a long-overdue manifesto for the mobile lifestyle, and Tim Ferriss is the ideal ambassador. This will be huge * Jack Canfield, co-creator Chicken Soup for the Soul *The book that has caught the imagination of overworked America * Sunday Telegraph *This is a whole new ball game. Highly recommended. -- Dr. Stewart D. Friedman, Adviser to Jack Welch and Former Vice President Al Gore on Work/Family Issues, Director of the Work/Life Integration Project, The Wharton School, University of PennsylvaniaStunning and amazing. From mini-retirements to outsourcing your life, it's all here. Whether you're a wage slave or a Fortune 500 CEO, thisbook will change your life! -- Phil Town, #1 New York Times Bestselling Author of "Rule #1The 4-Hour Workweek is a new way of solving a very old problem: just how can we work to live and prevent our lives from being all about work? A world of infinite options awaits those who would read this book and be inspired by it! -- Michael E. Gerber, Founder & Chairman of E-Myth Worldwide and the World's #1 Small Business Guru

Read more less

Book SynopsisTrade ReviewPraise for Dr. Travis Bradberry’s best-selling emotional intelligence books: “We need no more convincing that emotional intelligence is at the core of life success. What we need are practical ways of improving it. Bradberry’s brilliant new book is a godsend. It will change your life.” —Joseph Grenny, New York Times bestselling coauthor of Crucial Conversations “The authors’ positive strategies are immensely powerful and will change the way you look at your life, your work, and the world.” —Captain D. Michael Abrashoff, author of the bestseller It’s Your Ship “This book is a wake-up call for anyone who wants to dramatically improve their work life and strengthen their relationships. Dr. Bradberry offer powerful research, practical strategies, and fascinating stories that will transform the way we think about ourselves and how we interact with those we care about the most.” —Jim Loehr, New York Times bestselling author, The Power of Full Engagement “Dr. Bradberry has created a gem that is powerful and easy to read. This book provides a captivating look at the things that matter most in life. I highly recommend this book.” —Matt Olmstead, executive producer, Prison Break and NYPD Blue “Dr. Bradberry has succeeded in creating a practical summary of emotional intelligence. Without being simplistic, this book is accessible to managers and employees who need a quick yet sophisticated understanding of the topic. This book and TalentSmartEQ® e-learning are important components of Nokia’s management and employee development programs.” —Jennifer Tsoulos, M.S., human resources, Nokia Mobile PhonesTable of ContentsEMOTIONAL INTELLIGENCE HABITS The Power of Emotional Intelligence How to Take the Emotional Intelligence Appraisal Test SECTION 1: EMOTIONAL INTELLIGENCE AT LARGE Beat Stress and Stay Calm Make Yourself Even More Likeable Neutralize Toxic People Increase Your HappinessIncrease Your Confidence Increase Your Mental Strength Know When You’re Being Lied ToDevelop A Growth Mindset Clean Up Your Sleep Hygiene Read Body Language Like A Pro Maintain A Positive Attitude Be Utterly Authentic Increase Your Self-Control Control Your Anger Unlock the Power of Your Personality Increase Your Intelligence Make Smart Decisions Crush Cognitive Biases Make Your Relationships Last SECTION 2: EMOTIONAL INTELLIGENCE AT WORK Become a Great Leader Increase Your Productivity Practice Mindfulness Get Motivated Make Your Workplace a Better Place Survive A Bad Boss Learn Your Lesson Break the Bad Habits That Are Holding You Back Build Powerful New Success Habits Master Conflict Master Communication Beat Procrastination Accelerate Your Climb up the Corporate Ladder Be Persuasive and Get Your Point Across Avoid Integrity Traps Create True Work Life Balance APPENDIX: Research Report: The Latest Discoveries in Emotional Intelligence Notes

Read more less

Book SynopsisReinvent your organization for the hybrid age.Hybrid work is here to stay—but what will it look like at your company? If your organization is holding on to inflexible, pre-pandemic policies about where—and when—your people work, it may be risking a mass exodus of talent. Designing a hybrid workplace that furthers your business goals while staying true to your culture requires balancing experimentation with rigorous planning.Hybrid Workplace: The Insights You Need from Harvard Business Review will help you adopt the best technological, cultural, and new management practices to seize the benefits and avoid the pitfalls of the hybrid age.Business is changing. Will you adapt or be left behind?Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues—blockchain, cybersecurity, AI, and more—each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas—and prepare you and your company for the future.

Read more less

Book SynopsisNominated as one of the 2019 Thinkers50 Radar groupResearch shows that self-awareness is the meta-skill of the 21st century – the foundation for high performance, smart choices, and lasting relationships. Unfortunately, we are remarkably poor judges of ourselves and how we come across, and it’s rare to get candid, objective feedback from colleagues, employees, and even friends and family. We can ALL learn to be more self-aware.Integrating hundreds of studies with her own research and work in the Fortune 500 world, organizational psychologist Dr Tasha Eurich shatters conventional assumptions about what it takes to truly know ourselves – like why introspection isn’t a bullet train to insight, how experience is the enemy of self-knowledge, and just how far others will go to avoid telling us the truth about ourselves. Through stories of people who’ve made dramatic self-awareness gains, she offers surprising secrets, techniques and strategies to help readers do the same – and therefore improve their work performance, career satisfaction, leadership potential, relationships, and more.At a time when self-awareness matters more than ever, Insight is the essential playbook for surviving and thriving in an unaware world.Trade ReviewFascinating science about self insight . . . Buy a copy for yourself and buy another to leave, anonymously, on your boss's desk. -- Chip Heath, bestselling co-author of Switch and DecisiveUsing her own experiences and the results of a great deal of research, Eurich brings focus to how we might reach real insight – the kind that transforms us and our relationships with those we work with. -- Ed Catmull, president of Pixar Animation Studios and Walt Disney Animation Studios, and New York Times bestselling author of Creativity, IncAs an executive coach for almost four decades, I have seen firsthand how important it is for leaders to be self-aware. Tasha Eurich’s Insight lives up to its title, offering effective tools for leaders to gain this critical perspective. -- Marshall Goldsmith, executive coach, business educator and New York Times-bestselling author, ranked the number one leadership thinker in the world by Thinkers50Groundbreaking and thought-provoking book . . . It’s the book I wish I’d had when starting out in business and the book I’d recommend to anyone who wants to cultivate the kind of self-knowledge that is the bedrock of personal and professional success. Very insightful indeed! -- Alan Mulally, retired CEO of Boeing Commercial Airplanes and the Ford Motor CompanyA fascinating read. * Guardian *Tasha Eurich suggests groundbreaking strategies and tips for seeing ourselves clearly. This book is a powerful resource for anyone seeking to live a happier, more successful life. -- Gretchen Rubin, New York Times bestselling author of The Happiness ProjectTable of ContentsChapter - 1: The Meta-Skill of the Twenty-First Century Unit - 1: Part One: Roadblocks And Building Blocks Chapter - 2: The Anatomy of Self-Awareness: The Seven Pillars of Insight Chapter - 3: Blindspots: The Invisible Inner Roadblocks to Insight Chapter - 4: The Cult of Self: The Sinister Societal Roadblock to Insight Unit - 2: Part Two: Internal Self-Awareness-Myths And Truths Chapter - 5: Thinking Isn't Knowing: The Four Follies of Introspection Chapter - 6: Internal Self-Awareness Tools That Really Work Unit - 3: Part Three: External Self-Awareness-Myths And Truths Chapter - 7: The Truth We Rarely Hear: From Mirror to Prism Chapter - 8: Receiving, Reflecting On, and Responding to Difficult or Surprising Feedback Chapter - 9: How Leaders Build Self-Aware Teams and Organizations Chapter - 10: Surviving and Thriving in a Delusional World Section - i: Appendices Acknowledgements - ii: Acknowledgements Section - iii: Notes Index - iv: Index

Read more less

Book SynopsisSunday Times bestseller April 2022Irish Times bestseller March 2022At the first wedding, there''s a shockThe second wedding is unexpected By the third, Delphie thinks nothing could surprise her. But she''s wrong . . . Delphie is enjoying her brother''s wedding. Her surprise last-minute Plus One has stunned her family - and it''s also stopped any of them asking again why she''s still single. But when she sees all the missed calls that evening, she knows it can''t be good news. And she''s right. Delphie has been living her best life, loving her job, her friends, her no-strings relationships and her dream house by the sea. Now she has to question everything she believed about who she is and what she wants. Is her mum right - is it time to settle down? Or does she want to keep on trying to have it all? Each wedding of a glorious summer brings a new surprise. And as everythiTrade ReviewA glamorous, blockbusting, empowering read with a glorious spin on the wedding scene. Sheila writes with such verve and positivity and emotional intelligence - she knows just what it is to be a woman * Veronica Henry *I really enjoyed Three Weddings and a Proposal . . . Reading a Sheila O'Flanagan novel always feels like sitting down for a cup of tea with a friend - she writes with such warmth and empathy * Beth O’Leary *One of my favourite authors * Marian Keyes *A novel which celebrates strong women who can carve out their own happy endings * Linda Green *Great characters and many twists and turns make this page-turner thoroughly enjoyable. A great read! * Katie Fforde *Sheila's books always make you feel as if you've spent time with a good friend * Carole Matthews *This book had me jumping this way and that, trying to decide which characters could be trusted . . . and then changing my mind. A highly enjoyable read * Imogen Clark *Insightful, pacy and authentic, this is a terrific read * Patrica Scanlan *Believable, warmly drawn characters, a perfectly paced story and a satisfying ending; just what I've come to expect from this accomplished writer. Do I rejoice when a new Sheila O'Flanagan book hits the shelves? I do. * Roisin Meaney *As a lover of all things Irish, how is it possible that I hadn't discovered Sheila O'Flanagan's books before Three Weddings and a Proposal? Thanks to this wonderful story of a woman's journey of self-discovery, I can't wait to read more by this very talented author * Sherryl Woods *The perfect summer escape . . . Engrossing, entertaining, and emotional - and featuring a protagonist you can't help but root for - this one will keep you turning the pages * Farrah Rochon *A fascinating story, full of twists and turns... Full of tension, honesty and compassion, Sheila's wonderful novel kept me guessing right until the end' * Gill Thompson *An involving, thought-provoking novel and a masterclass in storytelling. I was drawn in from page 1 * Sue Moorcroft *

Read more less

Book SynopsisContaining a staggering 15,000 phrases that can be utilized in countless circumstances, 'Fifteen Thousand Useful Phrases' is an instructive manual scribed by Grenville Kleiser. Categorized by subject matter, the book's meticulous arrangement ensures that the right phrase for every situation is immediately accessible. The book's inclusion of phrases concerning such diverse topics as education, social interactions, business, politics, and more make it a truly comprehensive guide. Intended for conversation, public speaking, or writing purposes, the book features a set of phrases that come with examples and definitions. With its aim to enhance communication skills, it caters to both native and non-native English speakers. Additionally, it is beneficial for the enhancement of vocabulary and writing proficiency.

Read more less

Book SynopsisBreak Free from the Trap of Ambition“I highly recommend Keren Eldad’s new book, GILDED, which comes at a time when many people are struggling with the strictures of ambition and perfectionism. Keren’s approach gives readers the power to break free from the trance of pursuing ‘more’ and celebrate the present moment.” --  Gay Hendricks, NYT bestselling author of The Big LeapGILDED by Keren Eldad is the go-to guide for overachievers and high performers who feel trapped in the endless cycle of chasing success. If you''re ready to break free from perfectionism anxiety and discover true fulfillment, this book will guide you toward a life of authenticity and freedom.Are you an overachiever who feels unfulfilled despite your success? For those driven by ambition, perfectionism, and a relentless pursuit of more, it’s easy to lose sight of what truly matters. In GILDED, Keren Eldad explores why so many high performers—whether C-suite executives or go-getters—feel trapped by the very success they sought, finding themselves unfulfilled despite outward achievements.Do you want to break free from the pressure of always needing more? If you’re tired of perfectionism anxiety and constantly moving the goalposts of success, GILDED offers a fresh perspective. Drawing from executive coaching and personal experiences, Eldad provides practical strategies to help you step out of the gilded cage, stop chasing hollow victories, and start living a life of genuine abundance and fulfillment.Inside, you’ll find: Actionable strategies to overcome perfectionism anxiety and embrace self-reflection for lasting personal growth. Practical insights for high performers and leaders who seek purpose beyond external success. Tools from executive coaching designed to help you redefine your ambitions and live authentically. If you liked other leadership development books such as The Coaching Habit, High Performance Habits, or Why Smart, Creative and Highly Sensitive People Hurt, you’ll love GILDED.

Read more less

Book SynopsisA HILARIOUS SATIRE THAT SHOWS OFFICE DYNAMICS AT THEIR MOST PETTY AND PROFOUND FROM THE BOOKER PRIZE-SHORTLISTED AUTHOR, JOSHUA FERRISThey spend their days - and too many of their nights - at work. Away from friends and family, they share a stretch of stained carpet with a group of strangers they call colleagues.There''s Chris, clinging to his ergonomic chair; Lynn, the boss, whose breast cancer everyone pretends not to talk about; Carl, secretly taking someone else''s medication; Marcia, whose hair is stuck in the eighties; and Benny, who''s just - well, just Benny. Amidst the boredom, redundancies, water cooler moments, meetings, flirtations and pure rage, life is happening, to their great surprise, all around them.Then We Came to the End is about sitting all morning next to someone you cross the road to avoid at lunch. It''s the story of your life and mine.*Joshua Ferris'' mind-blowing new book, A Calling for Charlie BarnTrade ReviewOutstanding, hugely satisfying, exceptionally well-executed . . . An incisive, urgent, funny and snappily written novel * Sunday Times Magazine *As impressively confident as Donna Tartt's The Secret History and as technically dazzling as Jonathan Franzen's The Corrections . . . Exceptional, funny, radical * Telegraph *Brilliant, funny, stomach-turningly accurate * Observer *As impressively confident as Donna Tartt's The Secret History and as technically dazzling as Jonathan Franzen's The Corrections . . . Exceptional, funny, radical * Telegraph *

Read more less

Book SynopsisMake the connections that will help you succeed—and advance faster.Networking doesn't stop once you've landed the job. Building a high-quality, diverse network is key to learning and growth, influencing others, and launching your ideas. But how do you move beyond small talk and cold emails to building a network that is strategic and effective, made up of authentic relationships?The HBR Guide to Smarter Networking will give you the tools you need to connect confidently, get your initiatives off the ground, and move up in your career.This guide will help you: Make great first impressions Connect better at conferences—in-person or virtual Reach out to find your next job Overcome obstacles to building your network Avoid networking burnout Keep your network healthy over the long haul Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Read more less

Book SynopsisLittle Black Book is THE book of the year for working women with drive' Refinery 29The essential career handbook for creative working women.A compact gem' StylistLittle Black Book: A Toolkit For Working Women is the modern career guide every creative woman needs, whether you're just starting out or already have years of experience. Packed with fresh ideas and no-nonsense practical advice, this travel-sized career handbook is guaranteed to become your go-to resource when it comes to building the career you want.Writer Otegha Uwagba (one of Forbes European 30 Under 30) takes you through everything you need to build a successful self-made career: from how to negotiate a payrise to building a killer personal brand, via a crash course in networking like a pro, and tips for overcoming creative block. Plus Little Black Book is full of indispensable advice on how to thrive as a freelancer, and an entire chapter dedicated to helping you master the tricky art of public speaking.With contributionTrade Review‘A must-read for anyone looking to be as prolific as Uwagba herself’ Sunday Times ‘Otegha Uwagba is one of London's new generation of female CEOs’ Evening Standard ‘Otegha Uwagba has the answer to all your creative career challenges…this book is a must-read guide for all creative women looking to navigate the world of work’ Elle ‘Avoids all the clichés of the “self-help” genre’ Dazed ‘There’s no fluff in here, it’s all solid gold – recommend 100%’ Emma Gannon, author of book and podcast CTRL-ALT-DELETE ‘All you lot should get your hands on this. Currently on my way to do a speech and shitting myself, but Chapter 4 on public speaking is allowing me to breathe’ Charlie Cuff, gal-dem / Dazed ‘If, like me, you love talking and thinking about your career – and hope to constantly evolve it – this one is for you’ Natasha Lunn, Red Magazine ‘Buy this BRILLIANT book (especially if you’re a woman in the creative industries, but basically buy it if you’re anyone)’ Elizabeth Day, journalist and author of The Party ‘A hugely helpful read for working women in creative industries’ Yomi Adegoke, co-author of Slay in Your Lane ‘Inspiring, insightful, ambitious’ Porter Magazine ‘The book you’ve seen all over Instagram’ NASTY GAL ‘A travel-sized pocket book full of professional gems and expert advice’ Fader ‘Robust, sensible and calm advice… this is a useful and digestible guide to developing the creative career that will most suit you’ A Little Bird ‘Should be handed to every graduate instead of that piece of paper which, in many cases, amounts to sweet FA’ Grace Woodward, Fashion & TV commentator

Read more less

Book SynopsisLindsey Agness is head of The Change Corporation ( www.thechangecorporation.com). She runs courses and seminars for companies and individuals from all walks of life. Formerly a corporate change management consultant at a top global firms, Lindsey is able to bridge both the business and personal development market. She is one of the first female NLP masters.Table of ContentsForeword About the author Introduction – could your life be better? The ultimate test 1 What can NLP do for me? 2 Are you in the Grey Zone? 3 What would you do if you knew you couldn’t fail? 4 Focus on what you want 5 Who am I? 6 Results or excuses? Taking responsibility for what you really want 7 Believe you can 8 You have all you need to succeed 9 Influencing with integrity 10 Step up with feedback 11 Get started 12 Do you want it or what? The moment of truth What next? Reading and films list Appendix 1: My meta programmes Appendix 2: The language used by different representational systems

Read more less

Book SynopsisA guide to new ambitions in work, relationships and learning, by our most inspired thinker on society and community.Scintillating . . . prophetic . . . engaging - Financial TimesA masterpiece - The TimesWhat is worth knowing? What does it mean to be alive? Where can one find nourishment for the mind? What is the great adventure of our time? What is a wasted life? What can the poor tell the rich? What could the rich tell the poor? How many ways of committing suicide are there? How can prejudices be overcome? How else can one think about the future, apart from trying to predict it or worrying about it? Is ridicule the most effective form of non-violent protest? How does one acquire a sense of humour? What stops people feeling completely at home in their own country? How many nations can one love at the same time? Why do so many people feel unappreciated, unlTrade ReviewScintillating . . . prophetic . . . engaging. * Financial Times. *A masterpiece. * The Times. *A challenge and a success . . . He is particularly good and funny on work and the apparently catastrophic affair we are having with management science. * Literary Review. *Without question the wisest book of the year . . . at once learned and delightful . . . a cure for the prevailing gloom, always on the side of joy, openness, enquiry and freedom . . . The guide we need to the art of living. * Le Grand Journal, Canal+, Paris. *One of the best books of the year. An erudite and mouth-watering manifesto for a new art of living. * Le Point Magazine, Paris. *Captivates by its brilliance and profundity. * El Mundo, Madrid. *Delightful and endlessly fascinating. * Jewish Chronicle. *Theodore Zeldin, philosopher and author of many books, including "An Intimate History of Humanity" has many new ideas that can truly set you thinking . . . New mantras for this age. * The Hindu, India. *A truly wonderful book. Even the contents gave me shivers of excitement. If your wish is to be alive then read this book. * Richard Watson, scenario planner and future trends author. *A priceless gem, a book that remains in the heart and mind like few others...incredibly inspiring . . . I would almost compare it to Montaigne and his Essays... often ironical, never banal . . . accessible to anyone, should absolutely be read, reread and studied in depth. * V. Petricciulo, Scientific adviser, European Research Council. *When readers start asking themselves the questions it poses, they find themselves living differently. A transformative book, full of wisdom that can be enjoyed by anyone from teenagers to centenarians. * Margaret Heffernan, CEO, entrepreneur, author, TV producer. *This book is unique in providing new frames to guide us in discovering how we want to live our lives. * Ron Emerson, Chairman, British Business Bank. *Essential reading. I am glad I read it now, but it's one I wish I could have encountered as a teenager . . . I argued with this book, I lived it . . . An enriching journey that will last a lifetime. * Sion Hamilton, Head of Retail, Foyles. *

Read more less

Book SynopsisLEARN TO FACILITATE PRODUCTIVE MEETINGS AND BUILD HIGH-PERFORMING TEAMS WITH MANGA FOR SUCCESS! Shigeo, an employee of a building material manufacturing company, is sent to a regional office to improve sales. Along the way, he encounters challenges engaging with the local team but, with advice from a helpful facilitation specialist, Mayumi, he eventually learns to build the skills of his colleagues and cobble together a high-performing team. You'll also learn about: How to run an effective business meeting How to productively use a variety of meeting tools Facilitating fruitful brainstorming sessions Using effective communication to lead your team to success Leading Meetings and Teams is a practical and hands-on book that will earn a place on the bookshelves of managers, executives, and early-career professionals everywhere. Find out why the Manga For Success seriesnow available in English for the firstTable of ContentsPreface 6 Prologue Facilitation is…? Story 1 At the End of the Tunnel 10 1. The Skills of a Facileader Who Runs Their Team Well 20 2. Drawing Out and Consolidating 22 Pointer Lesson 1: Fostering a Sense of Satisfaction. How to Set a Theme 24 Pointer Lesson 2: To Draw Out or to Convey? 33 Column: The Four Stages of Leveling Up 38 Part 1 The Fundamentals of Facilitation Story 2 Drawing Out and Consolidating 46 3. Even If You Hate Meetings, Start with This 72 4. Take Notes on the Board During Meetings 76 5. Tips for Questions to Draw Out Everyone’s Thoughts 81 6. Who Do You Need in a Team? Separating the Ideal from Reality 85 Part 2 Putting Facilitation to Practice Story 3 Individual Support and Designing a Space 90 7. Everyday Facilitation—Not Just for Meetings 116 Pointer Lesson 3: The PDCA Facilitation Cycle 119 8. Organizing People and Setting a Mood with Desk Layouts 123 9. Understanding Differences with Social Style Theory 126 Column: Handling Complaints with GROW! 139 Part 3 Applying Facilitation Story 4 The Key to Being a Facileader 142 10. The Essentials for Project Leaders 168 11. Broaden Your Horizons Through Gatherings 170 12. Knowing Is Only Half the Battle! Thinking in Frameworks 173 Column: The Three Things “Advisors” Do 177 Epilogue The Facilitation Mindset Story 5 What Comes After 180 13. A Team Is a Group of Individuals. Don’t Forget to Give Individualized Support 190 Summary Lesson: Be Aware of Your Own Challenges Your Questioning Ability and the Fundamentals of Inspiring 194 Designing a Meeting 204 Learn to Handle Differences 209

Read more less

Book SynopsisStudies have shown that 60% of male managers feel uncomfortable working one-on-one with their female colleagues. That''s where The Man''s Guide to Corporate Culture comes in.Heather Zumarraga, a business journalist who has spent much of her career in testosterone-filled work environments, wants to make sure that any male leader who wants to be part of the solution knows how to do it the right way.Heather provides you with logical solutions to complex gender issues and gives important, practical lessons for men and women alike.The Man''s Guide to Corporate Culture teaches you: Which behaviors to adopt (and which to avoid) to create and maintain a comfortable work environment for their female co-workers. How to create an environment that is not only welcoming to both women and men but also encourages healthy and respectful collaboration. And more real-world tested advice and approaches toTrade Review'The Man's Guide to Corporate Culture is an easy read with important practical lessons for men and women alike. Heather blends scientific data and personal testimonials in an engaging way.' * James M. Trusty, Former Prosecutor for the U.S. Department of Justice *'The Man's Guide to Corporate Culture is that PERFECT PLAYBOOK combining practical, easy-to-follow advice with a dose of humor.' * Carol Roth, New York Times Bestselling Author *'Heather's writing is as equally engaging as her on-air style--so, by definition, YOU WILL LOVE IT! She provides readers with logical solutions to complex gender issues.' * Guy Adami, CNBC Host and Fast Money Anchor *'Some of the best business lessons come from bad managers and so-called leaders--don't be 'THAT GUY!' Save yourself the headache and heartache and read the book!' * Morgan White, Chief Security Advisor for SentinelOne *'The best way to stay out of trouble is to know these secret rules. If you're looking for pragmatic advice and guidance on how to be your best in the workplace, THIS IS IT!' * John Bachman, Managing Editor and Host of Newsmax TV *'This book is a GAME CHANGER for the way leaders engage in the workplace.' * Joanie Bily Courtney, Board of Director for the American Staffing Association *

Read more less

Book SynopsisFind your focus – wherever you're working – with Joy at Work.Marie Kondo's first book, The Life-Changing Magic of Tidying, sparked a new genre of books and became an international bestseller. Now, for the first time, you will be guided through the process of tidying up your work life. Whether you are unexpectedly working at home or if you have a dedicated work space or office, if you properly simplify and organize your work life once, you’ll never have to do it again.In Joy at Work, KonMari method pioneer Marie Kondo and organizational psychologist Scott Sonenshein will help you to refocus your mind on what's important at work, and as their examples show, the results can be truly life-changing. With advice on how to improve the way you work, the book features advice on problem areas including fundamentals like how to organize your desk, finally get through your emails and find balance by ditching distractions and focusing on what sparks joy.Like how the key to successful tidying in the home is by tackling clutter in the correct order, Joy at Work adapts the inspirational KonMari Method for your professional life, taking you step-by-step through your working day so that you can identify the most joyful way to work for you. Once you’ve found order in your work, you can feel empowered to find confidence, energy and motivation to create the career you want and move on from negative working practices.'Marie Kondo’s magical new book made me happier at work' - Sarah Shaffi, StylistTrade ReviewA tidy guide to finding joy at work. Full of psychological wisdom and practical tips - I loved it! -- Angela Duckworth, New York Times bestselling author of GritMarie Kondo and Scott Sonenshein understand something very important about life and work: many times the key to success comes from subtracting, not adding. For anyone looking to bring more joy and focus to their office and career, Joy at Work is the book you've been waiting for. -- Alex Banayan, author of the #1 international bestseller The Third DoorJoy at Work is a charming antidote to the messiness of organizational life. It will help you be happier, waste less time, and lead others -- and is mighty fun to read. -- Bob Sutton, Stanford Professor, organizational psychologist, and author of bestsellers The No Asshole Rule and Good Boss, Bad BossFinding joy at work isn't magic ? it takes work. But it might feel a bit more like play thanks to the practical insights from Marie Kondo and Scott Sonenshein. -- Adam Grant, New York Times bestselling author of Originals and Give and Take, and host of the TED podcast WorkLifeMarie Kondo and Scott Sonenshein are modern-day superheroes – the dynamic duo of office efficiency and satisfaction. Their timely book delivers the tools, questions, and mindsets you need to rid the clutter that's piling on your desk, clogging your calendar, and infiltrating your personal networks. If you want joy in life, the place to begin is Joy at Work. -- Daniel H. Pink, New York Times bestselling author of When, To Sell Is Human, and DriveMarie Kondo’s magical new book made me happier at work -- Sarah Shaffi, StylistThe Japanese organisation consultant has revolutionised the way we organise our homes, and our lives. -- Good Housekeeping

Read more less

Book SynopsisIt is a myth that either of the World Wars liberated women.The Sex Disqualification (Removal) Act of 1919 was one of the most significant pieces of legislation in modern Britain. It marked at once political watershed and a social revolution; the point at which women of 21 and over were recognised in law as being as competent as men. But were they? What actually happened when this bill was passed? This is the story of what happened next.Ladies Can't Climb Ladders focuses on the lives of six women - six pioneers - forging paths in the fields of medicine, law, academia, architecture, engineering and the church. Robinson's startling study into the public and private lives of these women sheds light not on the desires and ambitions of her subjects but how family and society responded to the working woman and what their legacy looks like today. This book is written in their honour. It is a book about live subjects: equal opportunity, the gender pay gap, and whether women can expect, or indeed deserve, to have it at all.'An important and crackingly good read.' - TelegraphTrade ReviewArrestingly written…a stirring testament to unsung heroines * The Observer *A well researched and entertaining read…a wonderful celebration of female pioneers * The Sunday Times *Robinson writes with an often witty touch, which only serves to throw into furious relief the seriousness of the resistance women faced . . . An excellent companion to Robinson's Bluestockings. * The Financial Times *An entertaining guide, dipping into ladies’ journals of the time to add levity to what indeed is a serious message. -- Mia Levitin * Spectator *Jane Robinson’s book is a lesson in how unthinkingly we wear freedom. Well known as a writer and social historian excavating ordinary women’s lives, Robinson focuses this time on the emergence of lawyers, doctors, engineers, teachers, architects, scientists and churchwomen after the passing of the landmark law of 1919. Modern professional women will read it with a slow burn of anger and heightened respect for those whose actions, such a relatively brief time ago, made today possible . . . We ride on the shoulders of female giants — courageous, eccentric, clever pioneers. Robinson is a wryly amusing companion and this is an entertaining book, teeming with characters. * The Times *

Read more less

Book SynopsisEstimates suggest that up to 20% of employees, customers and clients might have a neurodivergent condition - such as dyslexia, autism, Asperger's, ADHD or dyspraxia - yet these individuals often struggle to gain and maintain employment, despite being very capable. This practical, authoritative business guide will help managers and employers support neurodiverse staff, and gives advice on how to ensure workplaces are neuro-friendly. The book demonstrates that neurodiversity is a natural aspect of human variation to be expected and accepted, rather than a deficit to be accommodated. Employer responsibilities are highlighted, including the 2010 Equality Act, and a range of strategies and policies are provided, including recruitment advice and the benefits of neurodiverse employees, along with advice on physical environments, interaction and communication, and working with clients and customers. This book is an ideal resource for all employers wanting to support and empower people with specific needs to help create a more inclusive workplace, benefiting both neurodiverse individuals and the companies employing them.Trade ReviewAs an HR Adviser in a University, I have become more aware of neurodiverse colleagues and students and consideration of reasonable adjustments. This book provides practical guidance on developing policies and processes which support neurodiverse employees by making simple adjustments to facilitate participation in a variety of tasks and situations. -- Anne Spence, HR AdviserThis is an excellent and very informative book celebrating and supporting diversity of people in one of our adult lives' most visited places, the workplace. It includes everything professionals, managers and neurodiverse people need to know about how to survive the demands of the workplace. It is a great follow up to The Neurodiverse Classroom and it is easy to read and follow the information. A must-read for all the professions who support and accept neurodiversity. -- Ioannis Voskopoulos, Psychologist, Social And Organisational Psychologist, SF practitioner TNA Space CliniqueTable of Contents1. Introduction2. Understanding neurodiversity3. Neurodivergent individuals4. Employer responsibilities5. Inclusive recruitment6. Communicating for neurodiversity7. Policies and practice for neurodiversity8. Neurodiverse-friendly environments9. Working with neurodivergent customers and clients10. Further resources11. References

Read more less

Book SynopsisThe convergence of Algorithms, Blockchain and Cryptocurrency has the potential to fundamentally disrupt the current world of work. This book investigates the effects of this on the worker, the organisation and the economy, by considering a future where the traditional power relationships between workers and firms no longer apply. Using the term “Bitwork” to define this future world of work, the book proposes the idea of the Bitworker who is highly flexible, holds multiple roles, and has multiple incomes. Chapters consider the potential winners and losers of this technological pivot by exploring implications such as: the expanding array of currencies; training and education; retirement and loyalty; profit and power within organizations; economic policy. The book’s comprehensive recommendations on how workers, organisations and nation states will need to adapt to prosper in this new world, provide a useful survival guide for researchers, practitioners and policy makers working on behavioural economics, economic policy and the future of work.Table of ContentsChapter 1. Now I Know My ABC (Algorithms, Blockchain and Cryptocurrency)Chapter 2. Internet Killed the Video Store: Lessons from History Repeated in the Blockchain World? Chapter 3. Job 1 / Job 2 / Job 3 ... Job n Chapter 4. The Future of Work: The Emergence of The Bitworker Chapter 5. Profit and Power in the Bitworker World Chapter 6. Managing the Bitworker Economy Chapter 7. Conclusion, Recommendations and Survival Guide

Read more less

Book SynopsisMarcus Aurelius's timeless insights into human behaviour show that 2000 years on, not much has changed in the workplace and we could all do well if we focus on what we can control and worry less about things we can't.As head of the Roman empire, he encountered his fair share of difficult people, frustrating situations and political infighting. In his Stoic philosophy bible, Meditations, Marcus Aurelius encouraged us to accept other people's inevitable shortcomings, make the most of our short life, resist the temptations of fame and flattery and, when things get too much, take a cosmic perspective of our existence.Stoic at Work is for anyone with a job, applying ancient wisdom to the modern workplace set out in 49 rules, such as: think less; suck up but don't suck up; avoid irrelevant meetings; and remind yourself that work happiness sits somewhere on the spectrum between fear and boredom. These will help you manage the mind games, the meltdowns and the numbing reality that most of us must work until we die, transforming your experience of work from a place of irritation to a place of joy. Or one that is a bit more tolerable, at least.Trade Review'I need to schedule a Zoom meeting with the whole world to tell them how good this book is.' CHRIS TAYLOR, The Chaser'Life and work were never meant to be easy, but they should be fun. And the best way to make them fun, perhaps paradoxically, is to become a Stoic. Annie's superb guide takes you there.' SIR ANDREW MACKENZIE, Chair Shell, former CEO BHPTable of ContentsIntroductionRULE 1 Accept that people are annoyingRULE 2 Accept that even bosses can be annoyingRULE 3 Don't use corporate flubberRULE 4 Don't deliberately confuse audiencesRULE 5 Be prepared for things to go off the railsRULE 6 Think lessRULE 7 Abandon irrelevant meetingsRULE 8 Beware technology in meetingsRULE 9 Do something. AnythingRULE 10 Do nothingRULE 11 Don't procrastinateRULE 12 Care, but don't careRULE 13 Suck up, but don't suck upRULE 14 Don't freak outRULE 15 Jolly others (and yourself) alongRULE 16 Pretend to be disciplinedRULE 17 Don't complainRULE 18 Don't weaponise CCRULE 19 Double-check emails before sendingRULE 20 Don't eat pretzels on the toiletRULE 21 Use empty platitudes to cushion negative feedback RULE 22 Don't get caught slagging people offRULE 23 Make a decisionRULE 24 Have a purposeRULE 25 Don't shag the bossRULE 26 Check whether casual Fridays are actually casualRULE 27 Don't get (too) drunk at work eventsRULE 28 Use deodorantRULE 29 Don't be upset by constructive criticismRULE 30 Train like an athlete to tackle approvalsRULE 31 Don't resist changeRULE 32 Have a side projectRULE 33 Take a cosmic perspectiveRULE 34 Don't squander timeRULE 35 Say noRULE 36 Keep expectations low to avoid disappointmentRULE 37 Listen moreRULE 38 Don't employ toxic peopleRULE 39 Embrace team-building days (no matter how excruciating)RULE 40 Keep expectations low with presentations and spreadsheetsRULE 41 Don't boast about work on social media RULE 42 Minimise desk clutterRULE 43 Remember, work happiness lies between fear and boredomRULE 44 Eat with cautionRULE 45 Be likeable, but not too likeableRULE 46 Bring yourself to work, but not your whole selfRULE 47 Manage your egoRULE 48 Resign wellRULE 49 Win LottoNotesAcknowledgements

Read more less

Book SynopsisSurrounded by idiots at work? Fed up with a bad boss or lazy colleagues? Thomas Erikson, author of the runaway international bestseller Surrounded by Idiots, will help you handle them and get things done, the right wayWhy is good leadership so rare? Everyone has to manage up to some extent but frankly some bosses are worse than others. If you're being driven crazy by a micro-manager, frequently drown under your boss's unreasonable expectations or struggle with being handed out responsibilities but no authority international behavioural expert Thomas Erikson is here to help. Drawing on the simple four-colour system that made Surrounded by Idiots a global bestseller, Erikson shows how understanding your boss's behavioural tendencies as well as your own will lead to a more harmonious and productive workplace. He also sets out what characterises an exemplary leader type and how you can adapt your behaviour to model it. Because there are two sides to every coin, Erikson also looks at employees themselves and why some colleagues frequently underachieve and what you can do to change this.Written with Erikson's signature humour and warmth, Surrounded by Bad Bosses (and Lazy Employees) will help you deal with the most hopeless managers and employees you can imagine - and keep you entertained along the way.Trade Review'[An] encouraging treatise . . . The dual focus on both employee and manager separates this from the pack.' * Publishers Weekly *

Read more less

Book SynopsisAn international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life.Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out.In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.Trade Review"The book abounds with well-chosen anecdotes to illustrate the misunderstandings that can arise from clashing cultural assumptions, making this enlightening book a pleasure to read." --Foreign Affairs "Whether you're a corporate or traditional diplomat, global traveler, government official, or passionate world citizen, this is the one book you should not miss. Chock-full of real-world examples and a simple framework that can be utilized in any cross-cultural context, Meyer's work is characterized by a fresh and relevant voice, distilling down the essentials of communicating, persuading and working effectively around the globe. It is rare that I pick up a cross-cultural book and can't put it down."--Cari Guittard, Huffington Post "This readable book explains how to dramatically increase organisational success by improving our ability to understand the behaviour of colleagues, clients, and suppliers from different countries." --Professional Manager (UK) "A helpful guide to working effectively with people from other cultures...Meyer delivers important reading for those engaged in international business." --Kirkus Reviews "With business becoming ever global, there are a raft of books available on dealing with cultural differences. If you only read one, make it INSEAD professor Erin Meyer's...Skillfully blend[s] real-life examples. with an analytical framework... What brings this book to life are the numerous examples Meyer has encountered, both in her own life as an American living in Paris, and in her experience as running the Managing Virtual Teams module at INSEAD."--HR Magazine, 5 star review "Amusing"--Financial Times "In a relaxed, entertaining, but always knowledgeable style, Meyer draws on numerous examples from her experiences to explain how to detect the invisible barriers in the global business world -- and how to get past them."--Siemens Industry Journal, issue 2

Read more less

Book SynopsisIn order to work well together, people need more than just technical skills; they need to get to know and understand each other. We suspect this intuitively; which is why fortunes are spent on team-building exercises. But because costly excursions aren’t always possible, we’ve designed a game that requires nothing more than a room and a little free time. Teamwork contains 100 questions that playfully and sensitively introduce us to our colleagues by setting up the best kinds of conversation about everything from our childhoods to our values. Played as a group, we’ll end up in profound, eye-opening and meaningful chats that humanise colleagues in each other’s eyes and help to create an atmosphere of forgiving and kind collegiality around the office: this is the best and easiest way to turn individuals into a team. Topics covered include: Flaws, Fears & Regrets Character Work Likes & Interests The Past

Read more less

Book SynopsisThe perfect companion for those extremely hardworking colleagues, who like to pull sickies . . .''Lawrence and Ben are enjoying a bout of imaginary food poisoning.Food poisoning is always good because it''s over quickly and nobody likes to hear stories about toilets.''__________''When Jesse gets home from a very big party, he phones his manager and leaves a message. Now he does not have to get up early to call in sick.''Calling the office at 3:07am is exactly what someone with a real cold would do,'' Jesse thinks to himself as he falls asleep on his stairs with a kebab for a pillow.''__________This delightful book is the latest in the series of Ladybird books which have been specially planned to help grown-ups with the world about them. The large clear script, the careful choice of words, the frequent repetition and the thoughtful matching of text with pictures all enable grown-ups to think they have taught

Read more less

Book SynopsisIt has never been a more challenging time for managers and leaders to maintain a happy, healthy workforce. The pace of change and increasing uncertainty in most industries has resulted in a rapid increase in stress and anxiety in the workplace, and most organizations are poorly equipped to respond to these challenges in a meaningful and supportive way.Penguin Business Experts: Coach Your Team is a practical guide for leaders who want to foster a culture where everyone has a chance to flourish, create and innovate while being happy and more resilient. It draws on cutting-edge, evidence-based techniques in coaching that focus on developing mindfulness and compassion in leaders, their employees and throughout their organisation with case studies of best practice from around the world. It covers everything you need to know to develop your own approach to coaching starting with learning how to coach yourself through to techniques to foster a coaching culture rooted in mindfulness and compassion within your team, and ultimately your organization.

Read more less

a huge range and FREE tracked UK delivery on ALL orders.

Read more less

Book SynopsisTable of ContentsForeword xiii Acknowledgments xvii We All Care about Experience (Introduction) xix Part I The Evolution of Employee Experience 1 1 Defining Employee Experience 3 Utility 3 Productivity 3 Engagement 5 Employee Experience 6 2 Research on Employee Experience 11 A Note about the Research Sponsors 15 3 Employee Experience Drivers 17 Poor Success with Engagement 18 Engagement Measures Downward 18 Engagement Has Become the New Annual Review 20 Engagement Tends to Look at the Effect but Not the Cause 21 Engagement Surveys Are Exhaustingly Long 22 Engagement Acts as an Adrenaline Shot 22 The War for Talent 26 Skills Gap and Talent Shortage 26 Changing Demographics 27 Changing Face of Talent Competition 28 Psychology (and Sociology) 29 Business Turbulence 29 Technology 30 Alternative Work Arrangements and the Gig Economy 32 Growing Fast but Not Dominating 33 The Effect on Employee Tenure 35 People Analytics 38 People Analytics in Action 40 The Future of People Analytics 43 Transparency 45 Part II The Reason for Being and the Three Employee Experience Environments 49 4 Reason for Being 51 Statements from Leading Organizations 52 The Three Employee Experience Environments 56 5 The Physical Environment 59 Chooses to Bring in Friends or Visitors 61 Offers Flexibility 64 Organization’s Values Are Reflected 67 Leverage Multiple Workspace Options 70 How Organizations Scored 74 6 The Technological Environment 77 Availability to Everyone 78 Consumer Grade Technology 82 Employee Needs versus Business Requirements 84 How Organizations Scored 86 7 The Cultural Environment 89 Company Is Viewed Positively 90 Everyone Feels Valued 95 Compensation and Benefits 96 Having Employee’s Voices Heard 97 Organization Doesn’t Ask 97 Organization Asks but Does Nothing 98 Organization Asks and Acknowledges 98 Organization Asks, Acknowledges, and Acts 98 Employees Are Recognized for the Work That They Do 98 Legitimate Sense of Purpose 100 Employees Feel like They’re Part of a Team 107 Believes in Diversity and Inclusion 109 Referrals Come from Employees 112 Ability to Learn New Things and Given the Resources to Do So and Advance 114 Learning and Development 115 Advancement 118 Treats Employees Fairly 120 Executives and Managers Are Coaches and Mentors 122 Dedicated to Employee Health and Wellness 124 How Organizations Scored 126 8 The Employee Experience Equation 131 Part III Why Invest in Employee Experience? 133 9 The Nine Types of Organizations 135 inExperienced 136 Emerging 137 Engaged 139 Empowered 140 Enabled 140 preExperiential 141 Experiential 141 10 Employee Experience Distribution 145 11 The Business Value of Employee Experience 149 Customer Service 151 Innovation 153 Employer Attractiveness 153 Admiration and Respect 154 Brand Value 154 Other Lists 155 12 Business Metrics and Financial Performance 157 13 The Cost of Employee Experience 167 Part IV Building the Experiential Organization 171 14 System 1 versus System 2 Experiences 173 15 The Employee Experience Design Loop 177 Respond 178 Analyze 180 Scenario 1 Analysis Reveals 180 Scenario 1 Insight for Your Organization 180 Scenario 2 Analysis Reveals 181 Scenario 2 Insight for Your Organization 181 Scenario 3 Analysis Reveals 181 Scenario 3 Insight for Your Organization 181 Analysis Enablers 181 Design 182 Launch 183 Participate 183 Example: General Electric 184 Respond 184 Analyze 185 Design 185 Launch 186 Participate 187 Example: Airbnb 189 Respond 189 Analyze 189 Design 190 Launch 191 Participate 191 16 The Starbucks Model of Transparency 193 17 The Employee Life Cycle 197 18 Moments That Matter or Moments of Impact 201 Specific Moments That Matter 201 Ongoing Moments That Matter 202 Created Moments That Matter 203 Moments That Matter at Cisco 203 19 Moments That Matter and Employee Experience 205 20 The Employee Experience Pyramid 209 21 What about the Actual Work? 213 22 Who Owns the Employee Experience? 217 Initiated by the CEO and Executive Team 217 Owned by the People Team 219 Driven by Managers 220 Championed by Everyone 222 23 A Lesson from Airbnb 223 24 The Role of Employees 227 25 Where to Start 229 You Have to Care, Really Care 229 Define a Reason for Being 231 Build a People Analytics Function 232 Start Small 232 Identify the Required Skills 234 Have Executive Support, Typically the Chief People Officer 236 Train the Organization 236 Tell Stories 237 Build or Improve the Experience Team 237 Deploy Feedback Tools/Mechanisms 239 In-Person Feedback 239 Feedback via Technology 241 Implement COOL Spaces, ACE Technology, and CELEBRATED Culture 242 Example: Adobe 244 Technological Environment 244 Physical Environment 245 Cultural Environment 246 Identify and Create Moments That Matter (or Moments of Impact) 250 Think of Your Organization like a Lab Instead of a Factory 253 26 Focus on What Makes Your Company Unique 257 27 Size, Industry, and Location Don’t Matter 261 Always Improve 262 Think like a Laboratory 262 Move beyond Checklists 263 Put People at the Center and Know Them 264 Design with, Not For 264 Care 264 Focus on What Makes You Unique 265 28 A Futurist’s Perspective 267 Appendix 269 Index 271

Read more less

Book Synopsis_______________ ‘A fascinating exploration that challenges our basic assumptions of what work means' - Yuval Noah Harari 'There is eminently underlinable stuff on most pages ... Fascinating' - The Times 'One of those few books that will turn your customary ways of thinking upside down' - Susan Cain 'Illuminating' - New Statesman _______________ A revolutionary new history of humankind through the prism of work, from the origins of life on Earth to our ever more automated present The work we do brings us meaning, moulds our values, determines our social status and dictates how we spend most of our time. But this wasn’t always the case: for 95% of our species’ history, work held a radically different importance. How, then, did work become the central organisational principle of our societies? How did it transform our bodies, our environments, our views on equality and our sense of time? And why, in a time of material abundance, are we working more than ever before?Trade ReviewAs automation threatens to completely disrupt the global job market, it is urgent to rethink the economic, psychological and even spiritual importance of work. By examining the lives of hunter-gatherers, apes and even birds, Suzman highlights that what we consider “natural” is often just the questionable legacy of industrial gurus and agricultural religions. Knowing the history of how we have spent our time in the past will hopefully enable us to make more sensible choices in the future -- Yuval Noah HarariThere is eminently underlinable stuff on most pages . . . Fascinating * The Times *In this illuminating “deep history”, the anthropologist James Suzman interrogates mainstream economic assumptions about human nature and argues that to make sense of our modern culture of rising inequality we must first understand our past * New Statesman *For too long, our notions of work have been dominated by economists obsessed with scarcity and productivity. As an anthropologist, James Suzman is here to change that. He reveals that for much of human history, hunter-gathers worked far less than we do today and led lives of abundance and leisure. I’ve been studying work for two decades, and I can’t remember the last time I learned so much about it in one sitting. This book is a tour de force -- Adam Grant, bestselling author of 'Give and Take' and 'Originals'A groundbreaking history of work, which exposes the productivity-at-all-costs mindset to strike a blow at the myth of the economic problem. I learned something new on every page -- Grace BlakeleyBrilliant … I thought I had read enough by now to know what work is and why we so often feel compelled to work – but I was wrong -- Danny DorlingDeeply researched, broad in scope and filled with insight, this is a modern classic. Every page brings something worth thinking hard about -- Seth Godin, author of 'Survival is Not Enough'Automation of all kinds looms on the horizon. Luckily, James Suzman is here with a revelatory new history that makes a persuasive case: that human industry can light a path forward, even in a future where we’re put out of work by our own inventions -- Charles DuhiggChronicles how much humankind can still learn from the disappearing way of life of the most marginalised communities on earth -- Yuval Noah Harari on 'Affluence without Abundance'Elegant and absorbing … Rich with ethnographic detail, stylish, perceptive, compassionate and, ultimately, tragic -- Financial Times on 'Affluence without Abundance'Here is one of those few books that will turn your customary ways of thinking upside down. An incisive and original new history that invites us to rethink our relationship with work - and to reimagine what it means to be human in an ever-more automated future -- Susan Cain

Read more less

Book Synopsis‘Powerful and perceptive . . . belongs on the shelves – and in the hearts and minds – of leaders everywhere’ – Daniel H. Pink, bestselling author of To Sell is Human From Kim Scott, author of the revolutionary New York Times bestseller Radical Candor, comes Just Work: How to Confront Bias, Prejudice and Bullying to Build a Culture of Inclusivity – that will help you recognize, attack and eliminate workplace injustice – and transform our careers and organizations in the process. We – all of us – consistently exclude, underestimate and under-utilize huge numbers of people in the workforce even as we include, overestimate and promote others, often beyond their level of competence. Not only is this immoral and unjust, it’s bad for business. Just Work is the solution. Just Work by Kim Scott reveals a practical framework for both respecting everyone’s individuality and collaborating effectively. This is the essential guide leaders and their employees need to create more just workplaces and establish new norms of collaboration and respect.Trade ReviewIn this powerful and perceptive book, Kim Scott offers a bold vision – a workplace where respect and collaboration prevail over domination and conformity. Just Work is a sparkling combination of moral courage and practical solutions. It belongs on the shelves – and in the hearts and minds – of leaders everywhere -- Daniel H. Pink, #1 New York Times bestselling author of When and DriveIn debates over workplace inequality, we don’t talk enough about the ‘how’ – how to respond to a boss or co-worker who acts unfairly, how exactly that person should change their behaviour. Just Work helps answer the how. Kim Scott provides actionable, effective ways for fighting discrimination and harassment with engagement, collaboration and respect -- Sheryl Sandberg, COO of Facebook and founder of LeanIn.Org and OptionB.OrgScott’s experiences leading teams at Google and Apple led to this book, which espouses a workplace culture where leaders care deeply about their employees and challenge them to be their best selves -- Jeff Kinney, author of the bestselling Diary of a Wimpy Kid series * New York Times *Just Work left me optimistic that we can create just workplaces. Kim Scott carefully explains how bias, prejudice and bullying undermine all organizations--even those with the best of intentions?and provides an actionable system for countering each. Her acknowledgment that none of us?herself included?are free of this behavior marks an important starting point for a difficult but necessary conversation. -- Henry Louis Gates, Jr., Alphonse Fletcher University Professor and Director of the Hutchins Center for African and African American Research, Harvard UniversityPacked with stories from Scott’s career, Just Work offers a solutions-focused perspective on #MeToo, acknowledging that gender injustice doesn’t exist in a vacuum and broadening the frame to consider diversity and inclusion writ large. Each of us has an important role in creating a fair and reasonable workplace. When we play that role and create the conditions for others to do the same, we can create real change today in the place where most of us spend most of our time--at work. -- Darren Walker, President of the Ford FoundationIf you've been wringing your hands or hiding your head in the sand about the issues of injustice in your workplace (yes, yours!), this is the book to read. You will learn how to recognize and eradicate the bias, bad behavior and discrimination that is holding back your team and company from succeeding at the highest levels possible. -- Sarah Kunst, Managing Director of Cleo CapitalUrgent and actionable, this passionate manifesto will be a welcome addition to any leader’s desk. -- Publishers Weekly Just Work [is] presented with thoughtful clarity and sensitivity. … Scott’s advice is rooted firmly in common sense, with a nod to the realities of human nature. -- BooklistIt's about time someone tackled this thorny subject. Bravo! Many workplaces get tangled up or ignore the issues when dealing with bias and difference. Thank goodness for Kim Scott and her dose of candor, offering us not just the words, but the courage and compassion required to deal with conflicting points of view. Just Work holds our hands, kicks our butts and shows us how. -- Beth Comstock, author, Imagine It Forward, and former Vice Chair, GEMany books describe how to create a better workplace. What makes Just Work exceptionally interesting and valuable is that Kim Scott vividly describes specific situations: experiences she went through herself or saw happen to people around her; actions she did—or didn’t—take, both as an employee and as a boss; and conversations she regrets having or not having. From lessons she learned the hard way, Kim Scott presents a practical framework for how to make work more just." -- Gretchen Rubin, New York Times bestselling author of The Happiness Project

Read more less

Book SynopsisTrust is the most powerful force underlying the success of every business. Yet it can be shattered in an instant, with a devastating impact on a company's market cap and reputation. How to build and sustain trust requires fresh insight into why customers, employees, community members, and investors decide whether an organization can be trusted.Based on two decades of research and illustrated through vivid storytelling, Sandra J. Sucher and Shalene Gupta examine the economic impact of trust and the science behind it, and conclusively prove that trust is built from the inside out. Trust emerges from a company being the "real deal": creating products and services that work, having good intentions, treating people fairly, and taking responsibility for all the impacts an organization creates, whether intended or not.When trust is in the room, great things can happen. Sucher and Gupta's innovative foundation for executing the elements of trust-competence, motives, means, impact-explains how trust can be woven into the day-to-day and the long term. Most importantly, even when lost, trust can be regained, as illustrated through their accounts of companies across the globe that pull themselves out of scandal and corruption by rebuilding the vital elements of trust.

Read more less

Book SynopsisEvery journey starts with a single-step realization that we don’t have to take any more of this crap. The world of work – and all that’s wrong with it – is dominated by 12 statements. We hear them every day. We utter them at will. But they’re all garbage. What if we said – no more? This is the business book for everyone who can’t bear to read business books. Which is most of us. It considers that in being part of the problem – an uncomfortable admission – we may also be the creators of the solution. In uncompromising, engaging and humorous fashion, it dismantles each statement and sets us on the path to a better world of work. You can read each essay between meetings you’d rather not be at, after which, your working life will never be the same again. Neil Usher is a practitioner, writer and thinker about work and the workplace. His collaborators on this book, Kirsten Buck and Perry Timms are, too. We’ve skipped the usual sensational endorsements because most of the time they’re a fiction. We’d rather you decided for yourself.

Read more less

Book SynopsisWe spend a lot of our time at work and would be depressed with nothing to do. But when it gets to Monday, many of us are already longing for the weekend and the prospect of escape. How did work become so tedious and stressful? And is there anything we can do to make it better?Based on his popular Economist Bartleby column, Philip Coggan rewrites the rules of work to help us survive the daily grind. Ranging widely, he encourages us to cut through mindless jargon, pointless bureaucracy and endless meetings to find a new, more creative - and less frustrating - way to get by and get on at work.Incisive, original, and endlessly droll, this is the guide for beleaguered underlings and harried higher-ups alike. As Rousseau might have said: "Man was born free, but is everywhere stuck in a meeting." If you've ever thought there must be a better way, this is the book for you.

Read more less

Book SynopsisA book on DEI in the workplace that speaks not only to executives but to employees at all levels of a company, by award-winning diversity consultant Risha Grant.DEI consultant and corporate speaker, Risha Grant, shares her practice of learning how to welcome and embrace people’s full humanity, without BS, full stop. What’s BS? It’s bullshit for sure, but more specifically it’s the powerful and often invisible belief systems we’ve been steeped in since birth—the judgment and bias we carry with us that impact our own lives and the many others we encounter every day. Risha teaches us about the inner work and the outer work we need to do to dismantle our “biasphere,” and change how we see ourselves and how we interact with others. The more people are willing to acknowledge and address the biases inherent in their belief systems, the more those biases will dissipate and the better our work environments will become.Readers will learn how to:– Recognize when your BS manifests as “isms” and phobias that follow you to work– Cure scarcity mentality, a damaging byproduct of fear– Validate other people’s experiences– Become a real ally– Engage in micro efforts that can effect change on a macro level– Create an environment that fosters a sense of belonging for everybody; that is, “get in where you fit in”– Abolish groupthink and create space for diverse ideas– Design explicit feedback channels– Generate truly inclusive policies that people can trust– Spot and stop bullying (it doesn’t always look the way you think it does)– Understand that equality isn’t equity; the difference leads to everyone getting what they need

Read more less