Description
Book SynopsisJulie Starr is a highly respected coach and management consultant who works with both organisations and individuals. She has over 20 years' experience within business and change management focusing on the opportunity presented by people. She combines many years of coaching experience with a constant study related to human success and fulfilment, to develop coaching practices and principles that really work.
Trade Review'Extremely effective tips on coaching principles backed up by true-to-life examples and exercises throughout. A “brilliant” tool for success.'
Stephen R. Covey, author of The 7 Habits of Highly Effective PeopleTable of ContentsTable of Contents
Part One: Awareness
- What is coaching and how does it work?
- Coaching as an effective aid to engagement. NEW
- What is the mindset of a coaching manager?
- How does our ego limit our ability to coach? UPDATED
Part Two: Ability
- Building rapport or relationship
- Focussed listening
- Asking effective questions
- A flexible style of influence UPDATED
- Giving constructive feedback
Part Three: Application
- Off-line – Coachee has topic or agenda
- Off-line – Manager has topic or agenda
- Off-line – Both coachee and Manager have topic or agenda
- On-line – Response Coaching
Part Four: Action
- Taking your learning forward
Online resources
Coaching toolbox aids and templates. NEW
