Hospitality, sports and leisure industries Books

835 products


  • Tourism

    Taylor & Francis Ltd Tourism

    1 in stock

    Book SynopsisTourism can be a challenging subject for students because it is both dynamic and susceptible to economic turbulence and shifts in trends. Tourism: A Modern Synthesis is an essential textbook for tourism students seeking a clear and comprehensive introduction to their studies that addresses these challenges. The authors apply a business approach to the subject, reflecting developments in the teaching and content of university courses, and the text covers both key principles and contemporary themes and issues at a global scale.Among the new features and topics included in this fifth edition are: New and fully updated case studies to reflect current trends and emerging markets including Africa and Asia. Up-to-date content on disruptive technologies such as Airbnb, low-cost airlines, the e-travel revolution and future developments. Current debates in sustainable tourism including the anti-tourism movement, plastic use and the Sustainable Development Goals. New content on evolving topics such as future employment, human resource management in tourism and generational marketing. Fully updated statistics and data. A brand-new Companion Website including an instructorâs manual, supplementary case studies, weblinks, multiple choice questions and PowerPoint slides. This is the ideal guide to tourism for students across all levels, serving as a point of reference throughout a programme of study.Trade Review‘Each edition of this book gets better and better. The pedagogical tools of this fifth edition are accessible and extremely helpful for students and educators. The new empirical examples are timely and relevant in today’s global tourism sector, and the new information on technology and innovation extends the reach of the book considerably and makes it increasingly relevant to tourism graduates.’ Dallen J. Timothy, Professor, Arizona State University, US‘Tourism: A Modern Synthesis introduces the reader to a wide range of concepts and case studies relevant to tourism studies as well as tourism management. Addressing a wide range of topic areas including technology, the Sustainable Development Goals and tourism, and climate change, the book provides a comprehensive, contemporary reference volume for undergraduate students throughout their studies.’Dr Julia N. Albrecht, Department of Tourism, University of Otago, New Zealand‘I have used Tourism: A Modern Synthesis in my teaching for many years, finding it highly accessible for students. I was delighted, therefore, to hear of this new edition which has been updated throughout and has new sections and case studies reflecting the concerns and issues affecting tourism today.’Dr Nikki MacLeod, Business Faculty, University of Greenwich, UK‘Page and Connell offer a contemporary insight into one of the largest and most dynamic global industries. The text introduces the fundamental concepts in tourism in an engaging and accessible way. A wealth of case studies from different contexts help bring theory to life and, along with the strong emphasis on business application and emerging issues, make this book a valuable tool for academics and professionals alike.’Dr Svetla Stoyanova-Bozhkova, Bournemouth University, UKTable of Contents1. Introduction to tourism: Themes, concepts and issues. 2. The evolution and development of tourism. 3. Understanding tourism demand. 4. Understanding the tourist as a consumer. 5. Understanding and managing tourism supply: An introductory framework. 6. Information communication technologies in tourism. 7. Travel intermediaries: Tour operators and agents. 8. Transporting the tourist. 9. Visitor attractions. 10. Tourism accommodation and hospitality services. 11. Human resource management in tourism. 12. Tourism and entrepreneurship. 13. The role of the public sector in tourism. 14. Marketing tourism. 15. Marketing tourism destinations. 16. Economic impacts. 17. Social and cultural impacts. 18. Environmental impacts. 19. The challenge of sustainability. 20. Urban tourism. 21. Rural tourism. 22. Coastal and resort tourism. 23. Tourism in the less developed world. 24. Planning and managing the tourist experience. 25. Tourist health and safety: Global challenges for tourism. 26. Event tourism. 27. The future of tourism.

    1 in stock

    £51.29

  • Events as a Strategic Marketing Tool

    CABI Publishing Events as a Strategic Marketing Tool

    1 in stock

    Book SynopsisEvents have come to play an ever-growing role in marketing; by connecting products and services with experiences and vice versa, producers can create important added value. Events as a Strategic Marketing Tool, 2nd edition describes how events can be used as a strategic tool in marketing practices. Fully updated and with new case studies throughout, this second edition reviews the way organizations use events to connect with their visitors. It covers the development of the experience economy, the steps from strategy to concept, event design and touchpoints. It also considers the areas of marketing within which experiences play a role, such as branding, relationship marketing and city marketing. Concluding with a chapter on effect measurement and evaluation, and including a wealth of internationally relevant examples, the book gives a thorough insight into the way events can help reach strategic marketing goals. With coverage of a wide range of marketing areas, the book also includes content on cutting-edge topics such as neuromarketing, providing students with a comprehensive introduction to using events as part of the marketing mix. Contains numerous international examples that showcase the variety of ways that events can be used A wealth of images illustrate the theory, helping students to visualize concepts and improve understanding. This new edition provides an engaging resource for both students and professionals interested in leisure, tourism and events.Table of ContentsPART I: PLAN 1: Introduction: Using Events as a Strategic Marketing Tool 2: Trends and Developments: Consumers’ Pursuit of Happiness 3: Event Marketing 4: Events and Customer Relationship Marketing 5: Events and Marketing Communication 6: Events and Branding 7: Events and City Marketing: The Role of Events in Cities PART II: DO 8: The Translation of Strategy into Concept 9: Touchpoints Appendices to Chapter 9: Touchpoint Models for Trade Fairs and Corporate Events Appendix 1: Touchpoint Model for Trade Fairs Appendix 2: Touchpoint Model for Corporate Events PART III: CHECK 10: Effect Measurement and Evaluation Appendices to Chapter 10: Effect Measurement and Evaluation Appendix 1: The ROI Model of Jack Phillips Appendix 2: Economic Impact Study – World

    1 in stock

    £40.52

  • Strategic Management for Tourism Hospitality and

    Taylor & Francis Ltd Strategic Management for Tourism Hospitality and

    1 in stock

    Book SynopsisStrategic Management for Tourism, Hospitality and Events is the must-have text for students approaching this subject for the first time. It introduces students to fundamental strategic management principles in a tourism, hospitality and events context and brings theory to life by integrating a host of industry-based case studies and examples throughout.This fourth edition has been fully revised and updated to reflect the major changes in strategic direction for these industries due to the most significant global crisis ever, as well as significant technology advances and issues related to sustainability.New features and topics in this fourth edition include:New international tourism, hospitality and events case studies from both SMEs and large-scale businesses are integrated throughout to show applications of strategic management theory. New Technology Focus short cases are included, as well as longer combined sector case studies on topics such as Table of ContentsPart 1: Strategy and the Tourism, Hospitality and Events Contexts 1. Strategy and Strategic Objectives for Tourism, Hospitality and Event Organizations. 2. Introduction to Strategy for Tourism, Hospitality and Events. Part 2: Analysing the Internal Environment. 3. Tourism, Hospitality and Event Organizations – The Operational Context: Sources of Competitive Advantage. 4. Tourism, Hospitality and Event Organizations – The Human Resources Context. 5. Tourism, Hospitality and Event Organizations – The Financial Context. 6. Tourism, Hospitality and Event Organizations – The Products and Markets Context. Part 3: Analysing the External Environment and SWOT. 7. The External Environment for Tourism, Hospitality and Event Organizations – The Macro Context. 8. The External Environment for Tourism, Hospitality and Event Organizations – The Competitive Context. 9. SWOT Analysis for Tourism, Hospitality and Event Organizations. Part 4: Strategic Options. 10. Competitive Strategy for Tourism, Hospitality and Event Organizations. 11. Strategic Directions for Tourism, Hospitality and Event Organizations. 12. Strategic Methods of Development for Tourism, Hospitality and Event Organizations. 13. Strategic Evaluation and Selection for Tourism, Hospitality and Event Organizations. Part 5: Strategy in Action. 14. Strategic Implementation for Tourism, Hospitality and Event Organizations. 15. International and Global Strategies for Tourism, Hospitality and Event Organizations. 16. Sustainability Strategy for Tourism, Hospitality and Event Organizations. 17. Strategic Management for Tourism, Hospitality and Event Organizations – Strategy in Practice. Part 6: Case Analysis for Tourism, Hospitality and Events. Case Study Summary. Case/Chapter Correlation. Case 1 Competing or Cooperating in the Airline Industry: Strategic Alliances or Going it Alone?. Case 2 Thomas Cook vs TUI: Survival of the Fittest. Case 3 Queensland Australia: Tourism and Events – Strategic Positioning and Promotion. Case 4 IHG – Competing on the World Stage. Case 5 RX – Strategic Issues for a Leading Events Management Company. Case 6 Airbnb: Back to the Future – a ‘Disruptor’ for Global Hospitality.

    1 in stock

    £56.04

  • Customer Service for Hospitality and Tourism

    Goodfellow Publishers Limited Customer Service for Hospitality and Tourism

    1 in stock

    Book SynopsisFully revised and updated with brand new material and cases on issues surrounding sustainability and AI in the context of customer services, plus a brand new chapter on 'Customer service and sustainability'. Explains not only the theory behind the importance of customer service but how to put this theory into practice.

    1 in stock

    £37.04

  • Tourism The Business of Hospitality and Travel

    Pearson Education Tourism The Business of Hospitality and Travel

    1 in stock

    Book SynopsisTable of ContentsPART I: THE TRAVELING PUBLIC AND TOURISM PROMOTERS Introducing the World's Largest Industry, Tourism Marketing to the Traveling Public Delivering Quality Tourism Services Bringing Travelers and Tourism Service Suppliers Together Capturing Technology’s Competitive Advantages PART II: TOURISM SERVICE SUPPLIERS Transportation Accommodations Food and Beverage Attractions and Entertainment Destinations PART III: THE TOURISM ENVIRONMENT Economic and Political Impacts of Tourism Environmental and Social/Cultural Impacts of Tourism Sustaining Tourism's Benefits The Future of Tourism

    1 in stock

    £68.99

  • Marketing and Managing Tourism Destinations

    Taylor & Francis Ltd Marketing and Managing Tourism Destinations

    1 in stock

    Book SynopsisMarketing and Managing Tourism Destinations is a comprehensive and integrated introductory textbook covering destination management and marketing in one volume. It focuses on how destination management is planned, implemented, and evaluated as well as the management and operations of destination management organizations (DMOs), how they conduct business, major opportunities, and challenges and issues they face to compete for the global leisure and business travel markets.Much has changed since the publication of the second edition of this book in 2018. The COVID-19 pandemic was unpredictable at the time and has caused havoc for destinations and DMOs. The third edition includes many materials about the COVID-19 impacts and recovery from the pandemic.This third edition has been updated to include:four new chapters (Chapter 2Destination Sustainability and Social Responsibility; Chapter 3Quality of Life and Well-Being of Destination Residents; Chapter Trade Review"This textbook is a ‘must-have’ resource for those interested in destination management and marketing. It offers a comprehensive view on key aspects of managing and promoting destinations, with added chapters on current issues such as sustainability, residents’ wellbeing, crisis management, and e-marketing. Written in a student-friendly manner, with plenty of examples and images, the textbook is a great resource for students, academics, and practitioners." -Dr. Cristina Maxim, Senior Lecturer, University of West London, UK "This book covers important topics on destination marketing and management. Prof. Morrison sheds light on the critical concepts and discusses about strategic as well as operational issues. He features useful examples, summaries and review questions in each chapter, for the benefit of his readers. I am very pleased to recommend this title to students and to aspiring practitioners." -Dr. Mark Anthony Camilleri, Associate Professor of Corporate Communication, University of Malta, Malta "The performance of a destination is often judged by the way it is managed and marketed. With globalisation, digitalisation and sophistication, destinations are evolving in an unpredictable tourism environment. As such, new knowledge and up-to-date strategies are needed to survive in such an uncertain condition. In response, Alastair’s third Edition on Marketing and Managing Tourism Destinations offers a comprehensive insight of updated management and marketing strategies to the tourism world. Enriched with 21 chapters, the book not only presents contemporary concepts from a renewed perspective, but also proposes refreshed practical examples from different parts of the world. The book adopts a unique approach; each chapter opens up with a ‘warming up’ and closes with a ‘summing up’ section. This allows readership to have a taste of the topic while aiding in a smooth digestion of the chapter. Marketing and Managing Tourism Destinations by Alastair Morrison is a valuable resource to the tourism community. The book will definitely delight readership in quest of knowledge on contemporary issues affecting the management and marketing of tourism destinations in the 21st century and onwards." -Dr. Vanessa GB Gowreesunkar, Associate Professor, Anant National University, India and Associate Editor, Emerald, International Journal of Tourism Cities "This book makes a very significant and valuable contribution to tourism destination marketing and management. Dr. Morrison introduces each important concept through a synthesis of the literature, diverse case studies, up-to-date data, and a variety of figures and tables. The whole book is very easy to follow and covers all the crucial aspects of this area. The real-world cases provide excellent resources for students to learn by doing and set the best examples for practitioners. It is definitely essential reading for students, instructors, scholars, and practitioners." -Dr. Ye (Sandy) Shen, Assistant Professor, Experience Industry Management Department, Cal Poly University, San Luis Obispo, California, US Table of ContentsPart I: Critical concepts in destination management and marketing. 1. Destination management and marketing. 2. Destination sustainability and social responsibility. 3. Quality of life and well-being of destination residents. Part II: Destination management roles. 4. Destination planning. 5. Destination management research. 6. Destination leadership, coordination, and governance. 7. Destination product development. 8. Destination partnership and team-building. 9. Destination stakeholder relationships and involvement. 10. Visitor management. 11. Destination crisis management. 12. Planning marketing, branding, and communications. Part III: Destination marketing, branding, and communications. 13. Destination positioning, image, and branding. 14. Destination integrated marketing communications. 15. E-marketing and ICTs. Part IV: Destination markets and trends. 16. Consumer behavior, segmentation, and market trends. 17. Domestic leisure and VFR travel markets. 18. International pleasure and leisure travel markets. 19. Business travel and business event markets. Part V: Destination management performance measurement and the future of destination management. 20. Destination management performance measurement and management. 21. The future of destination management.

    1 in stock

    £49.39

  • RoadTrip America A Sports Fan's Guide to Route 66

    Imbrifex Books RoadTrip America A Sports Fan's Guide to Route 66

    3 in stock

    Book SynopsisGet Your Balls, Bats, and Sticks on Route 66! Immortalized in countless books, songs, and movies, Route 66 is a timeless icon of American culture. Until now, however, no guide to this historic byway has focused on another beloved part of American culture: sports. That all changes with RoadTrip America A Sports Fan's Guide to Route 66. In this groundbreaking new book, sports writer and lifelong sports fan Ron Clements goes beyond nostalgic buildings and classic cars to highlight historic sports venues, storied sports professionals, and current sports events along the Mother Road. Rolling west from Chicago to Santa Monica, the author shares inside information about the NFL, NBA, NHL, and MLB teams based in the cites and towns along Route 66. In addition, enjoy anecdotes gathered from auto and horse racing tracks, rodeo arenas, golf links, and the magnificent lineup of high school and collegiate sports programs to check out along the way. The book has more than 300 photos and maps showing the various attractions in each of the eight states covered: Illinois, Missouri, Kansas, Oklahoma, Texas, New Mexico, Arizona, and California. And because no book about the Mother Road would be complete without it, there's plenty of info about the iconic roadside attractions that have entertained and enthralled travelers for the past century.Trade Review"A Sports Fan’s Guide to Route 66 is a joyful who’s who of where’s where; a guidebook to seeing all the sports landmarks you’d never thought to see. It’s pure fun.”—Jeff Pearlman, New York Times, best-selling author of nine books including Boys Will Be Boys, The Sweetness, The Gunslinger, Love Me, Hate Me and The Bad Guys Won. "Best New Books of 2021: A delightful tribute to America’s most prized byway. Color illustrations take you on one heck of a trip to sports venues, restaurants, and historic landmarks”—Men’s Journal "The book is something to keep in the car for reference — a personalized handbook that can deliver more than what you could find with even the best of Google searches.”—Nickolaus Hines,Matador Network "The ultimate Road Trip book for sports."—Russ Cohen, Sportsology.com "A thoughtful look at how sports unites communities, spotlighting those communities — big and small — that knit together the people and places of Route 66. I love this book!” —Jessica Dunham, author of Moon Route 66 Road Trip and The Open Road: 50 Best Road Trips in the USA "Exhaustive in scope and brimming with passion and detail, A Sports Fan’s Guide to Route 66 is a home run, touchdown, goal, slam dunk”––Chris Epting, best-selling author of 30 travel/history books, including Roadside Baseball and Hello, It’s Me. "The stories spin a rich fabric of American culture and one-of-a-kind personalities woven together by Route 66. This is a perfect book for the beach or your vacation.”––Dave Nershi, Vino-sphere.com "The Mother Road’s purview to include not just its dinosaur statues and burger stands, but also its Mickey Mantle Museums and high school gyms incubating greatness." –Mike Wilkins, co-author, Roadside America, and co-owner, Pittsburgh Steelers. "This book is full of interesting, informative and enjoyable stories of the players, teams and fans that are associated with Route 66." –James Conkle, publisher, Route 66 Pulse "A great resource, not only for sports fans, but anyone checking out The Mother Road!” –Gary Herron, New Mexico Route 66 Association "This unique perspective on America’s favorite highway has something for everyone. I love this book!”--—Shellee Graham, author of Tales from the Coral Court and Secret Route 66. "I was inspired to add a few new stops to our next Route 66 odyssey” –Jim Hinckley, Route 66 historian and best-selling author of Travel Route 66: A Guide to the History, Sights, and Destinations Along the Main Street of America "Details on everything from sports venues and historic landmarks to must-stop eateries along the Mother Road. This colorful collection of facts, figures, and photos is the ultimate travel guide for fellow fans, nostalgia buffs, and foodies!” –Kirk Richardson, author of Craft Beer Country: In Search of the Best Breweries from the South Pacific to the Pacific Coast “Loaded with fascinating trivia, roadside attractions, and eye-popping photographs, this book is a grand-slam!”—Jim Ross, author of Oklahoma Route 66 and Route 66 Crossings.

    3 in stock

    £18.04

  • Tourism in Egypt Through the Ages

    Pen & Sword Books Tourism in Egypt Through the Ages

    2 in stock

    Book SynopsisLet''s go on a journey through 5,000 years of tourism in Egypt starting with the pre-2011 economic height, back through the Thomas Cook cruises in the nineteenth century to the ancient Egyptians themselves making journeys down the Nile to visit Abydos and Memphis on pilgrimage, or to travel for work.Whilst tourism itself is a new concept exploring the local (and not so local environment) is almost hardwired into human nature. And considering the Giza pyramids were a thousand years old at the time of Ramses II, there would have been many wonderful things to see.This book explores the tourism industry and its development from selling amulets at ancient temples, through manufacturing mummies for tourists to buy to adventure trips in the modern day. As numbers of visitors increased so did the business of tourism including refreshments, accommodation, guided tours and souvenirs.This book will provide a comprehensive introduction to Egypt and its attraction to tourists from the pharaonic per

    2 in stock

    £21.25

  • Cambridge International AS and A Level Travel and

    Cambridge University Press Cambridge International AS and A Level Travel and

    Out of stock

    Book SynopsisInternationally focused textbook to support Cambridge International AS and A Level Travel and Tourism, for first examination in 2017. Endorsed by Cambridge International Examinations, this second edition of Cambridge International AS and A Level Travel and Tourism has been fully updated for the Cambridge Syllabus (9395) for examination from 2017. Written by experienced authors in an engaging and accessible style, this Coursebook contains a wealth of internationally focussed case studies and links to the key concepts throughout. This book offers comprehensive coverage with an international perspective and in-depth analysis of topics.Table of ContentsChapter 1. Features of the industry; Chapter 2. Principles of customer service in travel and tourism; Chapter 3. Destination marketing; Chapter 4. Destination management; Chapter 5. Planning and managing a travel and tourism event

    Out of stock

    £28.50

  • Collins Handy Road Atlas Ireland

    HarperCollins Publishers Collins Handy Road Atlas Ireland

    Out of stock

    Book SynopsisDiscover new places with handy road atlases from Collins.Explore Ireland with this handy format route-planning atlas in full colour, complete with information on places of tourist interest including famous film locations. There are also fully indexed town centre plans of Belfast, Cork, Dublin, Galway, Limerick and Derry/Londonderry.This atlas, at A5 size, contains mapping of the whole of Ireland at 9 miles to 1 inch (1:570,240). The mapping is beautifully designed with colour classified roads and subtle layered height tinting.The atlas is ideal for residents, visitors and tourists alike.Key features of the atlas include: All Ireland route planning maps Town centre plans Places of interest including TV and film locations such as Game of Thrones, Star Wars and Harry Potter Blue Flag and Green Coast beaches map List of tourist information centres Full index to place names and places of interest Information on airports, ferries and radio stations Mileage chart

    Out of stock

    £9.09

  • Vietnam Tourism: Policies and Practices

    CABI Publishing Vietnam Tourism: Policies and Practices

    15 in stock

    Book SynopsisVietnam has experienced rapid growth within its tourism industry during the past decades. This growth is part of Vietnam's opening economy allowing a wide range of forms of tourism. Vietnam Tourism: Policies and Practices provides a comprehensive review of tourism development in Vietnam. Part I outlines the history of tourism, the role and involvement of public and private sectors in governance and planning, and the markets for tourism. Part II offers analysis and assessment of various types of tourism in Vietnam, including marine and island, eco, heritage, dark and community-based tourism. Part III centres on current operational issues of tourism, hotels and events. The book provides an up-to-date analysis on Vietnamese tourism policy, structure, governance, and operations as well as various forms of tourism from both a theoretical and practical perspective by: · providing a comprehensive review in a single resource; · outlining public and private sector tourism; · addressing Vietnamese structure, governance and planning of tourism; · examining special interest tourism; · addressing current issues of industry's operations and management; · embracing local and global perspectives; · principles and practices applicable to Southeast Asia. Written by scholars with extensive research experience on tourism in Vietnam this book is a reliable source of reference for students, researchers and industry practitioners who are interested in modern tourism specifically in Vietnam and Southeast Asia.Table of ContentsPART I: TOURISM POLICIES AND PRATICES ACROSS TIME AND SPACE Chapter 1: Vietnam Tourism – A View from Within. Huong T. Bui and Giang T. Phi. Chapter 2: The History and Evolution of Vietnam Tourism. Huong T. Bui and He T. Bui. Chapter 3: Tourism Policy and Governance. Huong T. Bui, Long H. Pham, Thanh D. Tran, and Binh Nghiem-Phu. Chapter 4: Tourism Planning in the Central Highlands. Thuy T. Duong, Tuan Q. Pham, Hai Q. Truong, Huong T. Bui, and Giang T. Phi. PART II: TYPES AND FORMS OF TOURISM Chapter 5: Marine and Island Tourism. Huong H. Do and Giang T. Phi Chapter 6: Ecotourism in Forests and Protected Areas. Long Pham, Huong T. Bui, Huong H. Do, and Thomas Jones. Chapter 7: Community-based Tourism: Challenges and Opportunities for Sustainable Development. Giang T. Phi and Long H. Pham Chapter 8: Heritage Conservation and Tourism: The Present of the Past. Huong T. Bui, Andrew Le, and Thomas Jones Chapter 9: Dark Tourism in the Former DMZ. Phuong M. Ngo, Huong T. Bui and Alexandru Dimanche.. PART III: TOURISM INDUSTRY PRACTICES Chapter 10: Tour Operators: A Behavioral Approach to Implementation of Responsible Tourism. Quynh N. Bui, Giang T. Phi, and Andrew Le. Chapter 11: Public Opinion on Quarantine Hotel: A Question of Corporate Social Responsibility. Binh Nghiem-Phu and Hang T.B Tran. Chapter 12: Policies and Stakeholder Engagement in Cultural Events. Phuong-Anh Dang, Le-Anh Trinh, Giang T. Phi, and Huong T. Bui. Chapter 13: Human Resources Management Practices in Tourism Industry. Thu G. Hoang, Huong H. Do, and Andrew Le.

    15 in stock

    £98.28

  • Tour Guiding Research: Insights, Issues and

    Channel View Publications Ltd Tour Guiding Research: Insights, Issues and

    Out of stock

    Book SynopsisThis book provides an authoritative, state-of-the-art review of tour guiding scholarship and research and aims to foster best practice and to stimulate further study and research on tour guiding across a range of disciplines. It explores how tour guiding theory and practice has evolved over time and what factors have contributed to this. The volume consolidates, synthesises and adds to the knowledge base and foreshadows how current and future trends and issues might impact on tour guiding research and practice in the 21st century. The studies reviewed in this book cover a wide range of contexts in which guided tours are conducted, ranging from city streets to heritage and wildlife tourism attractions, from high-end tourist lodging establishments to national park campgrounds, and from highly developed destinations to very remote ones in both developed and developing countries. The book is well-illustrated and its accessible style with chapter summaries makes it ideal for students as well as researchers.Trade ReviewAs a whole, this book is a valuable resource for anyone involved in guiding, and to a lesser extent, interpretation. Weiler and Black have distilled fifty years of research into a cogent and concise desk reference. They have also provided several road maps to improve the industry and the state of research. Practitioners and academics from mass tourism through ecotourism as well as multiple emerging niche markets will benefit from the resources and analyses provided in this text. -- Jeffrey C. Skibins, Kansas State University, USA * Annals of Tourism Research 60 (2016) *This book presents an authoritative and timely review of the scholarly literature on tour guiding theory and practice. Six key themes prominent in tour guiding research are identified, and under each of these topics a wide range of guiding studies are critically examined and synthesized to help identify the key theoretical learning and empirical findings. Based on these findings, implications for both guiding research and practice are revealed...The book is well structured and wonderfully written; it is indeed a comprehensive and readable volume. -- Wei Hu, Hainan University, China * Journal of China Tourism Research, 2016 *Overall the book offers valuable insights and information on tour guiding drawing extensively from the available literature and on-the-ground evidence. The book is a rich collection of meaningful analyses and useful frameworks grounded on an extensive, robust, and updated literature review. It is a must-read book essential for academics, students, tourism managers, park rangers, and researchers interested in tour guiding, and most importantly, it should be essential reading for current and future tour guides. -- Ismar Borges de Lima, State University of Roraima, Brazil * Journal of Ecotourism, 2016 *The book is a great starting point for new researchers and postgraduate students working in the area since it provides a comprehensive review of relevant research. Given the critical points outlined in the book, it would also contribute to reading lists of classes focusing on cultural tourism and sustainable planning because the role of the tourist guide is often critiqued in such modules when looking at how tourists consume new knowledge of a destination. -- Nicholas Wise, Asia University, Taiwan * Journal of Tourism and Cultural Change, 2015 *The language used in the book and its structure are easy to follow. The book provides concise and original tables in each chapter, summarizing and categorizing the existing literature. These tables shed light on studies for enthusiastic but perhaps confused beginners in the tour guiding research. At the end of each thematic chapter, the authors share their insight about the implications of the relevant chapter for research and for tour guiding practice. This aspect of the book contributes to making Tour Guiding Research: Insights, Issues and Implications a permanent reference for researchers who aim to delve into area of tour guiding. -- Ilkay Tas, Dokuz Eylul University, Turkey * Journal of Sustainable Tourism *Tour guides play essential roles at tourism destinations and are well-known both within and outside the tourism industry. However, few studies have comprehensively examined the tasks of a tour guide and the components that constitute tour guiding. Therefore, this book fills this gap and provides an overview of tour guiding research and scholarship throughout the past 50 years. It broadly outlines the major concepts related to tour guiding and introduces its theoretical foundations. This book is a suitable, readable introductory text to the subject area and provides an outline of the theoretical background and practical guidelines related to tour guides. -- Chien-Yu Chen, Chihlee Institute of Technology, Taiwan, ROC and Chang-Hua Yen, National Taichung University of Science and Technology, Taiwan, ROC * Tourism Management 50 (2015) 81-82 *This is a remarkable book. It opens a series of illuminating windows into the fascinating world of tour guiding, and also into interpretation, implementing sustainable tourism, visitor satisfaction, performance assessment and professionalization, and opportunities for future research. Packed with information, skilfully structured and beautifully written, this is a must-buy, must-read book. -- Bernard Lane, Editor of the Journal of Sustainable Tourism; Visiting Professor, Leeds Metropolitan University, UKIncreasingly, visitors seek personal and memorable experiences in their travel, and tour guides play a unique and important role in mediating these experiences. This book provides a timely review of, and important contribution to, the scholarly literature on tour guides and guiding. Theory, research and practice are given equal attention, using a highly accessible style and structure. Betty Weiler and Rosemary Black's analysis of tour guiding research will be valuable to academics, students, tourism managers, and most importantly, tour guides themselves. * Jan Packer, University of Queensland, Australia *In collating and presenting decades of collective experience Betty and Rosemary have not just written a book but rather created an almost timeless literary resource. A resource that goes into detail on historic and contemporary perspectives whilst forecasting considerations for the tour guiding industry. This book is comprehensive, insightful and will be a paramount reference on tour guiding – a one stop research destination that will trump Google™. * John Pastorelli, Ochre Learning, Australia *Table of Contents1. The Historical and Political Context and Scope of Tour Guiding Research 2. The Multiple and Complex Roles of the Tour Guide 3. Tour Guides as Interpreters, Storytellers and Intercultural Communicators 4. The Contributions of Tour Guiding to Sustainability 5. Visitor Expectations of and Satisfaction with Tour Guides and Guiding Services 6. Improving Tour Guide Performance through Training and Education 7. Conceptualising and Fostering Quality in Tour Guiding 8. Implications and Future Directions for Tour Guiding Research and Practice

    Out of stock

    £28.45

  • Rural Tourism and Sustainable Business

    Channel View Publications Ltd Rural Tourism and Sustainable Business

    Out of stock

    Book SynopsisThis book provides the latest conceptual thinking on, and case study exemplification of, rural tourism and sustainable business development from Europe, North America, Australasia, the Middle East and Japan in 19 concise, manageable chapters. The book is organised into distinct yet interrelated sections, and benefits from strong editorial input in terms of context setting and summary chapters. Rural Tourism and Sustainable Business represents a high quality text integrating the latest thinking on the evolving strategic roles of rural tourism and its role in sustainable business development. It provides readily accessible material drawn from a range of environmental and cultural contexts and draws attention to the nature and interrelationships between local and global issues in rural tourism and development.Trade ReviewThis book provides constructive knowledge on the development and diversity of rural tourism. It will contribute to a much-needed reinvigoration of the rural tourism debate. * Anders S *This is a book to savour and one that should make readers think. Well chosen contributors from around the world present a rich mix of theory and practice. * Bernard Lane, co-editor: Journal of Sustainable Tourism *Table of ContentsPreface The Contributors Abbreviations Part 1: Introduction 1 Morag Mitchell and Derek Hall: Rural Tourism as Sustainable Business: Key Themes and Issues Part 2: Strategic Considerations 2 Mirja Nylander and Derek Hall: Rural Tourism Policy: European Perspectives 3 Dallen J. Timothy: Rural Tourism Business: A North American Overview 4 Gerda K. Priestley, Gemma Cánoves, Miquel Seguí and Montserrat Villarino: Legislative Frameworks for Rural Tourism: Comparative Studies from Spain 5 Jackie Clarke: Effective Marketing for Rural Tourism 6 Graeme Evans and Paola Parravicini: Exploitation of ICT for Rural Tourism Enterprises: The Case of Aragon, Spain Part 3: Networks, Partnerships and Community Support 7 Catherine Gorman: Co-operative Marketing Structures in Rural Tourism: The Irish Case 8 Kim Meyer-Cech: Regional Co-operation in Rural Theme Trails 9 C. Michael Hall: Rural Wine and Food Tourism Cluster and Network Development 10 Heather Mair, Donald G. Reid and Wanda George: Globalisation, Rural Tourism and Community Power 11 Donna Chambers: The Development of Tourism Businesses in Rural Communities: The Case of the Maroons of Jamaica 12 Ming-Huang Lee: Farm Tourism Co-operation in Taiwan Part 4: Quality Sustainable Business 13 Ray Youell and Roz Wornell: Quality as a Key Driver in Sustainable Rural Tourism Businesses 14 David Leslie: Rural Tourism Businesses and Environmental Management Systems 15 David Botterill and Cliff Nelson: Researching the Links Between Environmental Quality Kite Marks and Local Tourism Business Performance: A Discourse Analysis of the Welsh Rural Beach Quality ‘Green Coast Award’ 16 Walter Schiebel: Entrepreneurial Personality Traits in Managing Rural Tourism and Sustainable Business 17 Fiona Williams and Andrew Copus: Business Development, Rural Tourism and the Implications of Milieu 18 Jon Vernon, Stephen Essex and Kaja Curry: Sustainable Rural Tourism Business Practice: Progress and Policy in South East Cornwall Part 5: Conclusion 19 Derek Hall and Morag Mitchell: Rural Tourism Business as Sustained and Sustainable Development? Index

    Out of stock

    £28.45

  • An Introduction to Sustainable Tourism

    Goodfellow Publishers Limited An Introduction to Sustainable Tourism

    1 in stock

    Book Synopsis* New edition fully updated and revised with new chapters on regenerative tourism and disruptors including the impact of COVID-19 * Combines theoretical and applied knowledge with a scaffolded learning approach to develop student knowledge, all illustrated with real world case studies; * Looks at the whole tourism supply chain to provide an integrated perspective of sustainability in tourism; * Lists practical tools and industry-relevant certifications. Fully revised and updated for a second edition Introduction to Sustainable Tourism provides a comprehensive, pragmatic, and realistic look at integrating sustainability into tourism. It now includes two new chapters on regenerative tourism and disruptors including the impact of COVID-19 as well as new material on systems thinking, influencing behaviours and green marketing. It adopts a systems-perspective, looking at the whole tourism supply chain to provide an integrated viewpoint of sustainability in the tourism industry and asks: * How does policy encourage or discourage sustainability? * How do intermediaries influence the sale of sustainable tourism? * What are the operator’s concerns, how do tourists themselves respond to it? * What are the values of sustainability in tourism and what are the impacts ‘trade-offs’ to the tourist experience? Using first-hand research projects and packed with international case studies, it combines theoretical and applied knowledge with a scaffolded learning approach and takes a comprehensive look at practical management tools, certifications and innovation as part of the process of operationalising and implementing sustainable tourism. An Introduction to Sustainable Tourism is an essential text for tourism students across all levels, undergraduate and postgraduate studies.Table of ContentsSection 1 Introduction: Ch 1 Definitions and Origins; Ch 2 Challenges to Implementing Sustainability Practices in Tourism; Ch 3 Impacts of tourism; Section 2Managing for Sustainability: Ch 4 Sustainable Tourism Policy Frameworks; Ch 5 Governance and Partnerships; Ch 6 Ethics and Values; Ch 7 Measures and Tools; Ch 8 Operationalizing Sustainable Tourism; Section 3 Future of Sustainable Tourism: Ch 9 Disruptors including COVID19; Ch 10 Change and Innovation; Ch 11 Regenerative Tourism; Ch 12 Concluding Remarks; Index

    1 in stock

    £35.14

  • Introduction to Recreation and Leisure

    Human Kinetics Publishers Introduction to Recreation and Leisure

    2 in stock

    Book SynopsisIntroduction to Recreation and Leisure, Fourth Edition With HKPropel Access, presents a comprehensive view of the multifaceted, expansive field of recreation and leisure. This full-color text grounds students in the historical, philosophical, and social aspects of the industry. Community parks and recreation departments, nonprofit organizations, and commercial recreation and ecotourism enterprises are thoroughly explored. Students learn about various enriching educational programs and services for people of all ages. The contributing authors are more than 40 professors and professionals from across the globe—including the United States, Canada, Europe, Brazil, China, and Nigeria—who offer international perspectives on the recreation and leisure industries. The text illustrates the wide breadth of opportunities within this diverse profession and explores current issues in the world that have an impact on the field. The fourth edition offers the following new features: Related online learning materials delivered through HKPropel that offer opportunities to engage with and better understand the content Content that reflects the global impacts of the COVID-19 pandemic and how it has changed recreation and leisure experiences Updated content on environmental sustainability, health and wellness, social equity, and quality of life An expanded look at esports The book is organized into three parts. Part I provides the foundation of the industry, including an introduction, history, and philosophical concepts. Part II introduces various sectors and areas of the field. Part III presents the different types of programming found in recreation and leisure services. These interest areas include sport management; esports; health, wellness, and quality of life; outdoor and adventure recreation; and culture and the arts. Each chapter includes learning objectives that display the chapter’s important concepts. Also included in each chapter is an Outstanding Graduates sidebar that highlights a former student who has gone on to a successful career in the field, sharing insights and advice for those just starting out. A glossary is provided at the end of the text. Related online learning materials within HKPropel include chapter overviews, flash cards, On the Job learning activities, research prompts, and links to websites to explore. Chapter quizzes, which are automatically graded, may also be assigned to test comprehension of critical concepts.Introduction to Recreation and Leisure prepares students for success in the field. With insights and perspectives from top professionals and professors from around the globe, the text presents foundational concepts, delivery systems, and programming services that can spur future professionals to make a positive impact on society through recreation and leisure. Note: A code for accessing HKPropel is included with this ebook.Table of ContentsPart I. Foundations of Recreation and LeisureChapter 1. Parks, Recreation, and Leisure: A Notable History and Promising FutureEllen O’Sullivan Welcome to the World of Parks, Recreation, and Leisure Adapted Evolution: From Public Good to Personal Consumption And Then, Along Came COVID-19 Welcome to the Postpandemic Era: Essential, Blended, and Economic Significant Issues of the Postpandemic Era Less Visible Conditions With Serious Consequences Emerging Professional Roles for the Postpandemic Era The Vitality and Vibrancy of the Future of Parks, Recreation, and LeisureChapter 2. History of RecreationTristan Hopper, Jill Sturts, Douglas Kennedy, and Jerome F. Singleton Tracing the Roots of Leisure Development of Recreation in the United States Development of Recreation in Canada Current Trends Affecting Recreation and Leisure Similarities Between Canada and the United States SummaryChapter 3. Philosophy and LeisureDonald J. McLean and Mary Sara Wells Why Does Philosophy Matter? Metaphysics and Leisure Epistemology and Leisure Logic and Leisure Aesthetics and Leisure Ethics and Leisure Contemporary Philosophy of Leisure Solving Ethical Dilemmas in Leisure Services SummaryChapter 4. Leisure and Recreation for Individuals in SocietyJuan Tortosa Martínez, Daniel G. Yoder, and Mary Sara Wells Leisure as a Complex Social Phenomenon Similarity and Diversity in Recreation and Leisure Gender and Sexual Orientation Ethnicity and Race Religion Socioeconomic Status Benefits and Constraints of Leisure Good and Bad Leisure and Recreation Implications for Professionals SummaryPart II. Leisure and Recreation as a Multifaceted Delivery SystemChapter 5. Leisure Service Delivery SystemsDavid N. Emanuelson and Mary Sara Wells Private Sector Private-Sector Leisure Service Delivery Systems Nonprofit Sector Nonprofit-Sector Leisure Service Delivery Systems Public Sector Municipal Public-Sector Leisure Service Delivery Systems Professional Preparation for Leisure Service Delivery Professional Accreditation SummaryChapter 6. Parks and Protected Areas in Canada and the United StatesPaul F.J. Eagles and Jeffrey C. Hallo History of Parks in Canada Park Systems of Canada History of Parks in the United States Park Systems of the United States International Treaties and Protected Area Designations and Parks Comparing Canada and the United States Career Opportunities Challenges and Trends for the 21st Century SummaryChapter 7. Public Recreation Public Parks and Recreation in the United States and CanadaMary Sara Wells Historical Overview of Public Recreation in the United States Historical Overview of Public Recreation in Canada Delivery Systems in Public Recreation Partnerships: Connections to the Community Faces of Public Recreation Chameleon Profession: Ever-Changing Societal Issues and Needs Political Realities: No Pain, No Gain Benefits of Recreation Summary Inclusive RecreationTerry Long Building Blocks of Inclusion Defining Inclusion Specialized Programs SummaryChapter 8. Nonprofit SectorRobert F. Ashcraft Nonprofit Sector in the United States and Canada Types of National and Community-Based Nonprofit Recreation Organizations Professionals in Nonprofit Organizations Challenges and Opportunities for the Future SummaryChapter 9. For-Profit Sector: Recreation, Event, and Tourism EnterprisesRobert E. Pfister and Patrick T. Tierney Attributes of For-Profit Services RET Industry Model Considering an RET Career Trends and Challenges SummaryChapter 10. Therapeutic RecreationFrances Stavola Daly and Robin Kunstler Defining Therapeutic Recreation History of Therapeutic Recreation Therapeutic Recreation Settings and Services Therapeutic Recreation Practice Models Therapeutic Recreation Process Professionalism Your Future in Therapeutic Recreation Trends for the 21st Century SummaryChapter 11. Unique Groups Campus RecreationNicole Green History of Campus Recreation Organizational Structures Benefits Career Opportunities Trends in Campus Recreation Summary EsportsAugustus W. Hallmon History Esports in Parks and Recreation Are Eports Really Sports? Future of Esports Summary Faith-Based RecreationJohn Byl and David Kahan Differences Within Faith Traditions Differences Among Faith Traditions Judaism, Christianity, and Islam and the National Recreation and Park Association Pillars Employment in Faith-Based Recreation Summary Worksite Recreation and Health PromotionMary Parr Corporate Wellness and Health Promotion History of Worksite Wellness Community Health, Population Health, and Individual Health Benefits of Corporate Wellness and Health Promotion Programs Wellness and Health Promotion Program Planning and Operation Wellness and Health Promotion: Other Program Types Impacts of Recent Legislation Career Preparation Summary Recreation in the Armed ForcesYating “Tina” Liang History Military Versus Civilian Recreation U.S. Armed Forces Canadian Armed Forces Military Recreation Program Areas Employment Opportunities COVID-19’s Impact on MWR SummaryChapter 12. Leisure and Recreation Across the Life SpanMary Sara Wells and Tyler Tapps Leisure Functions Across the Life Span Infancy Childhood Adolescence Adulthood Generation Effect SummaryPart III. Delivering Recreation and Leisure ServicesChapter 13. Program Delivery SystemDiane C. Blankenship and Rachel Kollasch Program Delivery History Mission and Outcomes Leadership Within the Program Delivery System Program Classification Program Formats SummaryChapter 14. Recreational Sport ManagementH. Joey Gray, Robert J. Barcelona, and Kelsie N. Roberts Examining Sport Management From a Recreational Perspective Defining Recreational Sport Five Programming Areas of Recreational Sport Management Scope of Participation in Recreational Sport Trends in Recreational Sport Management International Participation in Recreational Sport Career Opportunities SummaryChapter 15. Health, Wellness, and Quality of LifeRhonda Cross Beemer, Matthew Symonds, and Terrance Robertson Personal Health The Wellness Perspective Quality of Life, Health, and Healthy Communities History in the Making: Healthy Communities Career Opportunities SummaryChapter 16. Outdoor and Adventure RecreationBruce Martin, Garrett Hutson, and Marni Goldenberg Definition of Outdoor and Adventure Recreation History of Outdoor and Adventure Recreation in Canada and the United States Settings and Delivery Systems Contemporary Trends and Issues in Outdoor and Adventure Recreation SummaryChapter 17. Arts and CultureJulie Voelker-Morris and Kim Lyddane Types of Arts and Cultural Experiences in Recreation and Leisure Types of Organizations and Roles Available Participation in Arts and Cultural Activities Benefits of Arts and Cultural Recreation Opportunities Contemporary Trends for Recreation Professionals Who Implement Arts and Cultural Activities SummaryChapter 18. The Nature and Future of Recreation and Leisure as a ProfessionTracy L. Mainieri Characteristics of the Recreation and Leisure Services Profession Recreation and Leisure Services as a Human Services Profession How to Position for a Recreation and Leisure Career . . . Now! Changes in the Field: Responding to an Ever-Changing World SummaryChapter 19. International Perspectives on Recreation and Leisure International Perspectives: Sustainability and EcotourismKevin J. Fink and Michael J. Bradley Sustainability Worldwide Impact of COVID-19 on Recreation, Tourism, and Leisure International Job Market in Recreation and Tourism International Overview International Organizations Ecotourism and Nature Travel Recreation, Tourism, and Leisure Development and Advocacy Physical Activity, Green-Space Use, and COVID-19 Summary Recreation and Leisure in BrazilArianne C. Reis and Alcyane Marinho Historical Development of Recreation and Leisure in Brazil Types of Sectors, Segments, and Services COVID-19 Impacts and Trends Summary Recreation and Leisure in ChinaJinyang Deng, Huimei Liu, and Jian Li A Brief History of China’s Leisure Development Recreation Opportunities in China Challenges and Trends for the Future Summary Recreation in NigeriaFranz U. Atare Historical Development of Recreation and Leisure in Nigeria Settings, Organization, and Structures Diverse Populations and Their Interests Challenges, Issues, and Trends COVID-19 and Leisure Activity Summary

    2 in stock

    £90.00

  • Event Communication: Theory and Methods for Event

    Goodfellow Publishers Limited Event Communication: Theory and Methods for Event

    2 in stock

    Book SynopsisEffective communication is vital in event management. Event Communication: Theory and Methods for Event Management focuses attention on communication studies as applied to Event Management, through the whole event mamangment process. It pays particular attention to the latest technological innovations with the event industry including virtual events and digital technologies. With a wealth of case studies and examples of best practice, is explains the communication process covering issues such as: • Relationship and integrated communication for the event stakeholder management • Event mix strategies and multilevel communication • Different typologies of users and consumer behaviour • Communication planning and results • Events storytelling: dramaturgy and metacommunication • How to increase engagement and deliver immersive experiences • Innovative digital technologies and virtual events • Evaluating event communication The Event Management Theory and Methods Series examines the extent to which mainstream theory is employed to develop event-specific theory, and to influence the very core practices of event management and event tourism. Each compact volume contains overviews of mainstream management theories and methods, examples from the events literature, case studies, and guidance on all aspects of planned-event management. The series introduces the theory, shows how it is being used in the events sector through a literature review, incorporates examples and case studies written by researchers and/or practitioners, and contains methods that can be used effectively in the real world. Series editors: Donald Getz PhD., Professor Emeritus, University of Calgary, Canada and Vassilios Ziakas, PhD., is Consultant & Independent Scholar, UK. Barbara Mazza is Associate Professor (Roma, Italy) in the Department of Communication and Social Research of the Sapienza University of Rome, where teaches Communication for Business Management and Event Management and Communication. Department of Communication and Social Research, Sapienza, University of Rome.Table of ContentsIntroduction PART ONE – Objectives, processes, and value creation Chapter 1 –Event Corporate Communication Chapter 2 – Event mix strategies and multilevel communication Chapter 3 – Event users Chapter 4 – Communication planning and results PART TWO – The consumer’s experience Chapter 5 – Event communication design Chapter 6 – From experience to engagement: theory and methods Chapter 7 – The digital disruption Chapter 8 – Evaluating the impacts of event communication Conclusions Index

    2 in stock

    £35.14

  • Nicolson Scotland Tourist Map

    Nicolson Digital Ltd Nicolson Scotland Tourist Map

    2 in stock

    Book SynopsisThe Nicolson Digital Scotland Tourist Map is a must-have for planning your trip to Scotland. Clearly shows main tourist attractions, places, national & fore st parks, the increasingly popular long distance driving routes and locations for wild swimming, kayaking & paddleboarding. National cycle routes and long distance footpaths are also included.Featuring:Clear road mapping with mileagesIndex to place names and main tourist attractionsLong distance driving routes footpaths & national cycle routesNational & forest parksLocations for wild swimming, kayaking & paddleboarding

    2 in stock

    £7.16

  • Pub Quiz Snap A card game for quiz and pub lovers

    Octopus Publishing Group Pub Quiz Snap A card game for quiz and pub lovers

    15 in stock

    Book SynopsisThe perfect gift for pub lovers, quiz lovers, history lovers and art lovers: this trivia and matching game has it all.

    15 in stock

    £9.00

  • Modern Day Slavery and Orphanage Tourism

    CABI Publishing Modern Day Slavery and Orphanage Tourism

    15 in stock

    Book SynopsisOrphanage tourism is where tourist interactions with 'orphaned' children are central to traveller itineraries and experience making in less-developed contexts. While appealing to the desire of tourists and volunteers to 'do good' while travelling, underlining orphanage tourism is the fact that the vast majority of children (over 80%) in orphanages and allied care institutions are not orphans. Instead, children are often placed in institutions due to poverty and hardship, and as victims of human trafficking. In some cases, orphanages can be for-profit enterprises, where the commodification of good intentions begins and becomes embedded in the tourism supply chain. Children are becoming tourist attractions and the focus of tourist consumption, leading to orphanages as sites of tourism production and consumption. The first of its kind, this book highlights exploratory research that examines the links between modern slavery practices and orphanage tourism. Contributors include academics and practitioners with a long engagement in advocacy for the rights and protection of children and research into sustainable and responsible tourism. Written in an accessible manner that appeals to a broad audience. This book will appeal to researchers interested in the areas of tourism, human geography, development studies, childhood studies, law and social justice, as well as those interested in responsible and sustainable travel. Practitioners, policy makers and civil society groups working at the vanguard of tourism expansion and communities in less-developed contexts - particularly where labour rights transgressions, human exploitation and trafficking are prevalent - will also find the book insightful. Royalties from the sales of this book will be donated to Save the Children Australia and the Forget Me Not Foundation.Table of ContentsPart I: Orphanage Tourism, Modern Slavery and Convention on the Rights of the Child Chapter 1: Orphanage Tourism and the Convention on the Rights of the Child Chapter 2: Orphanages as sites of Modern Slavery Chapter 3: Historical and socio-political drivers of Australian participation in orphanage tourism in Bali Part II: Institutionalisation Chapter 4: People, money and resources: The drivers of institutionalisation Chapter 5: Promising Practices: Strengthening families and systems to prevent and reduce the institutional care of children Part III: Voluntourism Chapter 6: What drives voluntourism? Internal Impulses and External Encouragement Chapter 7: How filmmaking can support advocacy: The voluntourist and orphanage tourism Chapter 8: Consuming poverty: Volunteer tourism in an orphanage in Nepal Part IV: A counter narrative Chapter 9: A “nice, knock-down argument” about orphanage tourism, modern slavery, and the power and peril of naming

    15 in stock

    £79.06

  • New Directions in Garden Tourism

    CABI Publishing New Directions in Garden Tourism

    15 in stock

    Book SynopsisFollowing on from the success of Garden Tourism, this book provides an update on the statistics and growth of the global phenomenon of garden visitation. It delves into new themes and contemporary trends, from art and culture to psychographic profiling of visitors and how social media and semiotics are used to enrich visitor experience and fuel motivation. In addition to these new topics, the book also expands on important areas such as the continued rise of urban gardens, garden events, historic gardens and garden economics. It features: Visitor statistics for gardens around the world up to 2019. New case studies of The National Garden of Wales, Missouri Botanic Garden, Queens Botanic Garden, and Bombay Sapphire Gin Distillery in Hampshire, UK. Full-colour images that show gardens in airports, new structures and initiatives in botanic gardens, the use of botanicals in gin distilling, animals and birds and the importance of gardens to their survival, and garden responses to the restrictions imposed on them by the COVID -19 pandemic. This new book provides a wealth of information for garden managers and tourism students. It is written in an engaging style that will appeal to garden managers, students of horticulture and tourism, and casual readers interested in the phenomena of gardens.Table of Contents1: Introduction: Philosophy of New Directions in Garden Tourism 2: Gardens Around the World, 2013–2019 3: New Directions in Gardens 4: New Audiences for Gardens 5: The New Media Landscape 6: Tourists in the Garden; Human Health and Happiness and the Semiotics of Garden Visiting 7: Events and Festivals 8: Impacts of Botanic Gardens: Economic, Social, Environmental and Health 9: Urban Garden Tourism 10: Gardens and Historic Homes; New Directions in Historic Garden Tourism 11: Future Directions 12: The Effect of the Coronavirus on Garden Tourism

    15 in stock

    £81.59

  • Isle of Skye in Your Pocket

    Nicolson Digital Ltd Isle of Skye in Your Pocket

    4 in stock

    Book SynopsisThe Isle of Skye In Your Pocket is our new essential map for visiting Skye. The front has exceptionally clear road mapping of the whole island showing main tourist attractions, EV charge points and full index to places & tourist attractions. The reverse has detailed town maps of Portree and Broadford at 1:14,000, useful travel information and glorious full colour photographs of some of the famous sights - you will want to visit them and many more. Don''t leave home without it!Featuring:Exceptionally clear, fully indexed road mappingDetailed town plans of Portree & Broadf ordEV charging points and tourist attractions shownTravel information and glorious full colour photographs

    4 in stock

    £5.84

  • Cairngorms National Park Pocket Map

    HarperCollins Publishers Cairngorms National Park Pocket Map

    1 in stock

    Book SynopsisHandy little full colour map and guide of Cairngorms National Park. Detailed mapping and visitor information to the National Park along with a selection of photographs. Map at a scale of 1:91,000 (1.45 miles to 1 inch or 0.91 km to 1 cm).This small map with additional text and photographs gives a great overview of the Cairngorms National Park, and is the perfect companion for exploring this beautiful area of the Scottish Highlands.Clear, detailed mappingKey park, tourist and travel informationIdeal for planning visits to the National ParkIndex to help locate and plan your trip

    1 in stock

    £5.68

  • Collins Handy Road Atlas Ireland

    HarperCollins Publishers Collins Handy Road Atlas Ireland

    7 in stock

    Book SynopsisDiscover new places with handy road atlases from Collins. Explore Ireland with this handy format route-planning atlas in full colour, complete with information on places of tourist interest including famous film locations. There are also fully indexed town centre plans of Belfast, Cork, Dublin, Galway, Limerick and Derry/Londonderry. This atlas, at A5 size, contains mapping of the whole of Ireland at 9 miles to 1 inch (1:570,240). The mapping is beautifully designed with colour classified roads and subtle layered height tinting. The atlas is ideal for residents, visitors and tourists alike. Key features of the atlas include: All Ireland route planning maps Town centre plans Places of interest including TV and film locations from productions such as Game of Thrones, Star Wars and Harry Potter Blue Flag and Green Coast beaches map List of tourist information centres Full

    7 in stock

    £6.99

  • The Customer Comes Second Put Your People First

    HarperCollins Publishers Inc The Customer Comes Second Put Your People First

    10 in stock

    Book Synopsis

    10 in stock

    £17.09

  • Leisure Migration

    Emerald Group Publishing Limited Leisure Migration

    15 in stock

    Book SynopsisProviding an account of developments in the sociology of international tourism, this book analyses the relationships between international tourism and the economic determinants of world system. It also aims to understand "leisure migration" in 2 contexts: the socio-economic hierarchies of society, and the legacy of east-west political alliances.Trade ReviewDavid Leslie, Glasgow Caledonian University, UK ...a worthy and welcome addition to the serious student of tourism and a contribution to the understanding of socio-economic dimensions of society and development. International Journal of Tourism ResearchTable of ContentsLeisure migration. Travel-capitalism: the structure of Europe and the advent of the tourist. Comparative tourism-growth: Austria and Hungary, 1870-1988. Reconstruction and transformation from without: Austria's and Hungary's external linkages after World War II. Effects of large structures on flows of foreign tourists: Austria and Hungary as destinations, 1960-1984. Monies, policies and representations: the splitting of international leisure migration in Hungary. Informality and tourism receipts in comparative perspective. The Hungarian 'shopping spree' in Vienna: the underside of Austro-Hungarian tourism. Capitalism, state socialism, and leisure migration.

    15 in stock

    £73.99

  • Tourism and Religion 3 Tourism Social Science Series 3

    Emerald Group Publishing Limited Tourism and Religion 3 Tourism Social Science Series 3

    15 in stock

    Book SynopsisThe interrelationship of religion and tourism has barely been touched upon in scholarly research. This book aims to present and analyze this relationship from sociological, economic and anthropological perspectives. It identifies numerous contemporary issues worthy of attention and research.Table of ContentsChapter headings: Acknowledgements. Preface. Spiritual Life and Leisure Time. Religion as a Cause and Result of Migrations. Tourism -- A Form of Seasonal Migration. The Motivation of Tourist Journeys. Religious Feelings and Needs as Motives For Tourist Migrations. Religious Contents in Tourism. Homo Turisticus Religiosus. Tourism Theorists. The Theological View of Tourism. Pilgrimage -- Common to all Religions. The Tourististic Determinants of Pilgrimages. Medugorje -- A Tourism Case. Tourism in the Institutionalized Forms of the Church. The Economic Repercussions of Religious Tourism. Future Scenarios.

    15 in stock

    £72.99

  • Tourism and Modernity A Sociological Analysis 5

    Emerald Publishing Limited Tourism and Modernity A Sociological Analysis 5

    15 in stock

    Book SynopsisEstablishes a line of enquiry into the relationship between tourism and modernity. This book contextualizes it in terms of relationship between Logos-modernity and Eros-modernity. It focuses on the conditions of modernity that lure tourists towards pleasure travel. It also looks at the relationship between modernity and motivations of tourists.Table of ContentsPreface. Introduction. Part 1: Contextualizing Tourism. Logos-modernity, eros-modernity and tourism. Part 2: Modernity, Tourism and Motivations. Modernity and the tourism of authenticity. Modernity and nature tourism. Modernity and holiday-making. Modernity and international tourism. Part 3: Modernity, Seduction and Tourism. The lure of images. The lure of discourse. The lure of consumption. The lure of sign value. Conclusion. References. Author index. Subject index.

    15 in stock

    £97.99

  • Exporting Paradise

    Emerald Group Publishing Limited Exporting Paradise

    15 in stock

    Book SynopsisTourism and development are frequently mentioned together, yet the contribution of tourism to development in the Third World is controversial. This book provides an in depth study of Mexico's experience with the international tourism industry since the 1960s.Table of ContentsIntroduction: tourism, industrial change and development. Theoretical issues: explaining industrial transformation. The stimulus: import substitution and the global tourism boom. Initiating the tourism export push: the state role. Patterns of development: hotels. Patterns of development: airlines. Conclusion: tourism, export promotion and development. References. Author index. Subject index.

    15 in stock

    £82.99

  • Empowerment for Sustainable Tourism Development 7

    Emerald Publishing Limited Empowerment for Sustainable Tourism Development 7

    15 in stock

    Book SynopsisAiming to explore theoretical advances in tourism studies, this book explores the relationship between tourism, sustainable development and empowerment. The theoretical framework is explored across three levels through five case studies drawn from the South Pacific.Trade Review"...makes an important contribution to the literature on tourism and development." -Regina Scheyvens, TOURISM MANAGEMENT (Aug 2006)Table of ContentsIntroduction. Tourism and development: theories and relationships. What is empowerment? Tourism development in the South Pacific. International cooperation or disguised dependency? The South Pacific region. Empowerment at the national level. Empowerment and disempowerment at the village level. Empowerment and sustainability through village ownership. Sustainability through empowerment and an adaptive response. Tourism development, sustainability and empowerment. References.

    15 in stock

    £96.99

  • Contemporary Tourism

    Emerald Publishing Limited Contemporary Tourism

    1 in stock

    Book SynopsisContains articles on the sociology of tourism. This volume covers the opening of the field of tourism for social science research, up to the recent work on the ongoing process of change in contemporary tourism. It features interfaces between tourism and other domains - such as religion, crime and language and includes several case studies.Trade Review"This is a valued retrospective, very important reading for undergraduates in gaining perspectives of the development of critical debates in tourism. Postgraduate students will similarly find a number of arenas of valid commentary in this work in order to gain the trajectories of knowledge, and to be able to reflect on contemporary turns of debates and interpretation." -David Crouch, University of Derby, TOURISM MANAGEMENT (in press)Table of ContentsGeneral theory. Interfaces between tourism and other domains of the social sciences. Case-studies with theoretical implications.

    1 in stock

    £91.99

  • Identity Tourism Imaging and Imagining the Nation

    Emerald Publishing Limited Identity Tourism Imaging and Imagining the Nation

    15 in stock

    Book SynopsisTo imagine a nation, nationalists must construct a national story about their history and culture that defines them as a people, and counters the negative story circulated by their enemies. This book examines the role of tourism in the construction of national identity.

    15 in stock

    £98.99

  • Destination Brands

    Taylor & Francis Destination Brands

    1 in stock

    Book SynopsisThis textbook shows how cities, regions and countries adopt branding strategies similar to those of leading household brand names in an effort to differentiate themselves and emotionally connect with potential tourists. It asks whether tourist destinations get the reputations they deserve and uses topical case studies to discuss brand concepts and challenges. It tackles how place perceptions are formed, how cities, regions and countries can enhance their reputations as creative, competitive destinations, and the link between competitive identity and strategic tourism policy making.Table of ContentsPart 1: Destination Branding Concepts 1. Introduction: Tourism Places, Branding and Reputation Management 2. Branding and the Nation 3. Competitive Identity and Brand Management 4. A Place Marketing and Brand Management Perspective Revisited 5. The Theory of Country Brand and Product Images Part 2: Destination Branding Challenges 6. The Integration Challenge 7. The Partnership Challenge 8. The Leadership Challenge 9. The People Challenge 10. The Digital Challenge 11. The Authenticity Challenge 12. The Aesthetics Challenge 13. The Accountability Challenge: Budgeting and Evaluation 14. The Ethical Challenge 15. The Future Challenge: Scenario Planning Part 3: Destination Brand Management Cases 16. Branding, Stakeholders and Integration: Nambia 17. Branding, Nationhood and Identity: Singapore 18. Branding and New Destinations 19. Branding and Small Cities: The USA 20. Branding and Landmark Projects: Hong Kong and Macau 21. Branding and Blogging: Wales 22. Branding and Sports Events: Sydney, Adelaide and Melbourne 23. Branding and Cultural Events: Milan and Expo 2015 24. Branding and Mega-events: London 2012 25. Branding, Risk and Conflict: Northern Ireland

    1 in stock

    £47.49

  • Oxford University Press Southern Africa Marketing South African Tourism and Hospitality

    1 in stock

    Book SynopsisWritten from a southern African perspective, this book presents a comprehensive introduction to marketing in the tourism and hospitality industry.Table of ContentsIntroduction to marketing and tourism in the hospitality industry: Marketing principles; characteristics of tourism and hospitality marketing; the tourism and hospitality business environment. The roles of tourism and hospitality marketer; the tourism and hospitality marketing planner; the tourism and hospitality marketing researcher; the internal marketer. The tourism and hospitality market; segmentation, targeting and positioning; consumer buying behaviour. The tourism and hospitality marketing mixes: The tourism and hospitality product/offering; price - its role in marketing; place - distribution channels; promotion - the communication process and promotional mix; advertising; sales promotion, direct marketing and personal selling; printed literature, public relations and sponsorship; the additional three P's. Issues for the tourism and hospitality marketer; destination marketing; event marketing; responsible tourism marketing; relationship marketing; the future of tourism and hospitality in South Africa.

    1 in stock

    £23.74

  • A World Away  The British Package Holiday Boom

    John Wiley & Sons A World Away The British Package Holiday Boom

    10 in stock

    Book SynopsisThe 1950s and 1960s were a transformative period in Britain, and an important part of this was how Britons’ lives were changed when they began flying abroad for their holidays. In A World Away Law investigates how something that previously only the rich could afford became available to working-class holidaymakers.Trade Review“In A World Away the post-war clamour for foreign package holidays is revealed through the people, places, and planes that shaped it. Looking beyond the stereotypes, Michael John Law provides welcome new insights into the fabled death of the British seaside holiday and, by judging the package tour on its own terms, asserts its rightful place in Britain’s leisure history.” Kathryn Ferry, author of Seaside 100: A History of the British Seaside in 100 Objects

    10 in stock

    £117.78

  • A World Away

    McGill-Queen's University Press A World Away

    2 in stock

    Book SynopsisThe 1950s and 1960s were a transformative period in Britain, and an important part of this was how Britons’ lives were changed when they began flying abroad for their holidays. In A World Away Law investigates how something that previously only the rich could afford became available to working-class holidaymakers.Trade Review“In A World Away the post-war clamour for foreign package holidays is revealed through the people, places, and planes that shaped it. Looking beyond the stereotypes, Michael John Law provides welcome new insights into the fabled death of the British seaside holiday and, by judging the package tour on its own terms, asserts its rightful place in Britain’s leisure history.” Kathryn Ferry, author of Seaside 100: A History of the British Seaside in 100 Objects

    2 in stock

    £27.90

  • The Summer Trade  A History of Tourism on Prince

    John Wiley & Sons The Summer Trade A History of Tourism on Prince

    10 in stock

    Book SynopsisTourism has been a central part of Prince Edward Island’s identity for over a century. Lavishly illustrated with postcards, tourist guides, licence plates, and other memorabilia, The Summer Trade presents a sweeping history of Island tourism against the larger backdrop of cultural, economic, political, and environmental developments.Trade Review“Alan MacEachern and Edward MacDonald are two of the most accomplished scholars of Prince Edward Island tourism history, and they offer a sophisticated account of the theory and practice of tourism with The Summer Trade. This is a timely book, coming as it does at a turning point in the world’s tourism trade, which has been challenged by the collapse of global travel and convivial human interaction.” Margaret Conrad, University of New Brunswick and author of A Concise History of Canada“The Summer Trade is an engaging narrative that provides an authoritative assessment of tourism’s impact on PEI. It speaks both to the particularities of place and to ideals and concerns expressed in tourism destinations elsewhere in Canada and around the globe.” Michael Dawson, St Thomas University and co-editor of Symbols of Canada

    10 in stock

    £33.25

  • Postcards from the Western Front  Pilgrims

    John Wiley & Sons Postcards from the Western Front Pilgrims

    1 in stock

    Book SynopsisA groundbreaking, richly-illustrated study of how a sense of place was created on the battlefields of the Western Front by soldiers, veterans, and tourists during the First World War and in the interwar period, Postcards from the Western Front is compelling reading for the wide array of people interested in the history of war, and its aftereffects.Trade Review‘This highly engaging and timely study gives historical precedents to understand contemporary examples of remembrance and mourning. There is no other work that examines the travel literature and ephemera of the Western Front in the way that Connelly does here.’ Ross Wilson, University of Nottingham and author of Cultural Heritage of the Great War in Britain “This book is thought-provoking and impressive in its scope and its attention to detail and is a must read for anyone curious about the experiences of those early visitors to the sites so familiar to us today.” The Western Front Association"A meticulously researched and vividly detailed analysis of the impact of war on the landscape and society of the battlefields of the Western Front in France and Belgium. Connelly’s study provides valuable insights into the motivations and significance of visiting battlefields and the first mass tourism to former sites of war and violence, as well as the emergence of a whole new industry." Francia-Recensio

    1 in stock

    £98.60

  • Postcards from the Western Front

    McGill-Queen's University Press Postcards from the Western Front

    4 in stock

    Book SynopsisA groundbreaking, richly-illustrated study of how a sense of place was created on the battlefields of the Western Front by soldiers, veterans, and tourists during the First World War and in the interwar period, Postcards from the Western Front is compelling reading for the wide array of people interested in the history of war, and its aftereffects.Trade Review‘This highly engaging and timely study gives historical precedents to understand contemporary examples of remembrance and mourning. There is no other work that examines the travel literature and ephemera of the Western Front in the way that Connelly does here.’ Ross Wilson, University of Nottingham and author of Cultural Heritage of the Great War in Britain “This book is thought-provoking and impressive in its scope and its attention to detail and is a must read for anyone curious about the experiences of those early visitors to the sites so familiar to us today.” The Western Front Association"A meticulously researched and vividly detailed analysis of the impact of war on the landscape and society of the battlefields of the Western Front in France and Belgium. Connelly’s study provides valuable insights into the motivations and significance of visiting battlefields and the first mass tourism to former sites of war and violence, as well as the emergence of a whole new industry." Francia-Recensio

    4 in stock

    £30.60

  • The Economics of Recreation Leisure and Tourism

    Taylor & Francis The Economics of Recreation Leisure and Tourism

    1 in stock

    Book SynopsisOne of the leading texts in the field, The Economics of Recreation, Leisure and Tourism is the ideal introduction to the fundamentals of economics in these industries, helping you to enjoy and pass an economics module as part of tourism, recreation, events or sport management degrees. Trade Review'A must-read introduction for all involved in tourism and leisure. John Tribe’s The Economics of Recreation, Leisure and Tourism is understandable, compelling and deeply informed; a brilliant synthesis of tourism and leisure and their wider economic framework. Now in its 6th edition, it has become a classic and will remain an easy guide to one of the main industries of contemporary times for many years to come.'Tanja Mihalič, Professor of Tourism, School of Economics and Business, University of Ljubljana, Slovenia.'The new edition of The Economics of Recreation, Leisure and Tourism maintains its original features with updated cases and examples. The author has once again done a great job in communicating the complex economic theories and concepts in an accessible language, which makes it a must-read text for both undergraduate and postgraduate students studying recreation, leisure and tourism related programmes.'Haiyan Song, Chair Professor of Tourism, The Hong Kong Polytechnic University.Table of Contents1 Introduction 2 Recreation, leisure and tourism organizations 3 The market for recreation, leisure and tourism products 4 Demand: time preference, elasticity and forecasting 5 Supply and costs 6 Market structure and pricing 7 Market intervention 8 The competitive, technological, political and sociocultural environment 9 The economic environment 10 Investment in the private sector 11 Investment in the public sector 12 Income, employment and prices 13 Economic development and regeneration 14 The balance of payments and exchange rates 15 Globalization 16 Environmental impacts 17 Action for sustainability 18 Critique, alternative perspectives and change

    1 in stock

    £37.99

  • Tourism Resilience and Sustainability Adapting to

    Taylor & Francis Ltd (Sales) Tourism Resilience and Sustainability Adapting to

    1 in stock

    Book SynopsisIn a world increasingly faced with, and divided by, regional and global crises, resilience has emerged as a key concept with significant relevance for tourism.A paradigmatic shift is taking place in the long-term planning of tourism development, in which the prevailing focus on sustainability is being enhanced with the practical application of resilience planning. This book provides a critical appraisal of sustainability and resilience, and the relationship between the two. Contributions highlight the complexity of addressing social change with resilience planning in a range of tourism contexts, from islands to mountains, from urban to remote environments, and in a range of international settings. Case studies articulate how tourism is both an agent of social change and a victim of larger change processes, and provide important lessons on how to deal with increasingly unstable economic, social and environmental systems.This is the first book to specifically examine social change and sustainability in tourism through a resilience lens. This much-needed contribution to the literature will be a key resource for those working in tourism studies, tourism planning and management, social geography, and development studies, among others.Table of ContentsPart I Introduction 1. Understanding tourism resilience: adapting to social, political, and economic change ​2. Resilience in tourism: development, theory, and application 3. Planning for slow resilience in a tourism community context Part II Social, Political, and Economic Drivers of Change 4. Resilience in the visitor economy: cultural economy, human social networks, and slow change in the regional periphery 5. Tourism and resilience on Jersey: culture, environment, and sea 6. From warrior to beach boy: the resilience of the Maasai in Zanzibar’s tourism business 7. Resilience in the face of changing circumstances: Fair Isle, Shetland 8. Threats and obstacles to resilience: insights from Greece’s wine tourism 9. The sustainability of small business resilience: the local tourism industry of Yogyakarta, Indonesia a decade after the crisis Part III Tourism as a Socio-Economic Driver of Change 10. Strategies for building community resilience to long-term structural change in the Mackay and Whitsunday regions of Queensland, Australia 11. Collaborative capacity building as a resilience strategy for tourism development in indigenous Mexico 12. Resilience and tourism development in rural China: Huangling Village in Jiangxi province 13. Learning from Dabang, Taiwan: sustainability and resilience in action in indigenous tourism development 14. Tourism, history, identity, and community resilience in the world heritage city of Kandy, Sri Lanka 15. Backpacker tourism in Fiji as a sustainability intervention: will they sink or swim? 16. Sustainability or resilience? Poverty-related philanthropic tourism as an agent for deliberate slow change 17. Between resilience and preservation strategies: traditional villages from Maramureş Land, Romania Part IV Conclusion 18. Lessons learned: globalization, change, and resilience in tourism communities

    1 in stock

    £37.99

  • Online Research Methods in Sport Studies

    Taylor & Francis Online Research Methods in Sport Studies

    15 in stock

    Book SynopsisThe internet and digital technologies have transformed sport and the way that we research sport, opening up new ways to analyse sport organisations, fan communities, networks, athletes, the media, and other key stakeholders in the field. This engaging and innovative book offers a complete introduction to online research methods in sport studies, guiding the reader through the entire research process, and bringing that process to life with sport-related cases and examples.Covering both qualitative and quantitative methods, the book introduces key topics such as generating a research idea, implementing the research design, maintaining good ethical standards, and collecting, analysing and presenting data. It explains how to conduct online surveys, online interviews, and online ethnography in practice, and every chapter contains individual and group activities to encourage the reader to engage with real online research, as well as further reading suggestions to help them develop their knowledge.Online Research Methods in Sport Studies is essential reading for undergraduate and postgraduate students, academics, and researchers with an interest in sport studies, and is a useful reference for practitioners working in sport or sport media who want to improve their professional research skills.Table of ContentsList of Figures; List of Tables; Chapter 1: Introduction; Chapter 2: Creating Your Online Research Questions; Chapter 3: Online Research Ethics; Chapter 4: Online Surveys; Chapter 5: Online Interviews; Chapter 6: Investigating the Online World; Chapter 7: Analysing and Presenting Data; Glossary; Index

    15 in stock

    £36.09

  • The Routledge Handbook of Tourism Experience

    Taylor & Francis Ltd The Routledge Handbook of Tourism Experience

    1 in stock

    Book SynopsisThe Routledge Handbook of Tourism Experience Management and Marketing offers a comprehensive and thorough inquiry into both customary and emergent issues of tourism experience and co-creation. Drawing together contributions from 83 authors from 28 countries with varied backgrounds and interdisciplinary interests, the handbook highlights multiple representations and interpretations of the theme. It also integrates a selection of illustrative global case studies to effectively present its chapter contents.Tourism experience drives the contemporary tourist's behavior as they travel in pursuit of experiencing unique and unusual destinations and activities. Creating a memorable and enduring experience is therefore a prerequisite for the all tourism business organizations irrespective of the nature of their products or services. This handbook focuses on conceptualizing, designing, staging, managing and marketing paradigms of tourism experiences from both suppTrade Review“Filled with thoughtful pieces penned by writers from around the world, this handbook covers a variety of topics focusing on theoretical as well as practical facets of tourism experience management and marketing. The topics covered range from traditional frameworks for designing, delivering and managing tourism experiences to more current and emerging topics such as co-creating tourism experiences with customers and using technological advances to enhance and promote tourism experiences. This volume is a valuable resource for tourism researchers and practitioners.”A. Parasuraman, Professor of Marketing and Holder of the James W. McLamore Chair, University of Miami, USA“The Routledge Handbook of Tourism Experience Management and Marketing represents an unparalleled collection of thoughtful contributions to the advancement of experience thinking. It will prove an invaluable resource not only within the tourism industry, but for any experience-focused professional, as many of the models, metrics, design considerations, and technology twists put forth provide insights applicable to any experience-minded business. Indeed, in the Experience Economy – where time is the currency of consumption – all customers are tourists; and this volume helps set the agenda as enterprises compete to offer compelling places to spend their time.”B. Joseph Pine II & James H. Gilmore, co-authors of The Experience Economy: Competing for Time, Attention, and Money“The Routledge Handbook of Tourism Experience Management and Marketing provides comprehensive coverage of recent experience research and thinking. The handbook provides 52 chapters from authors from around the world. Sections of the handbook that are of topical interest include designing experiences, technology-enabled experiences, and sustainable tourism experiences. The chapters cover experience in diverse contexts such as hospitality, attractions, gastronomy, travel, and accommodation. Theoretical, methodological and empirical chapters include international case studies. This edited book is a timely collection providing the state of the art of management and marketing of tourism experiences.”Noel Scott, Professor of Tourism Management, Sustainability Research Centre, University of the Sunshine Coast, AustraliaTable of ContentsPart 1: Tourism experience: theories, structure and frameworks 1. Conceptualizations of tourism experience. 2. A Systematic Review of The Tourism Experience Research From 2009 To 2018. 3. Key Drivers of Tourism Experience. 4. Typology of Tourism Experience. 5. Customer Experience in Tourism: An Overview. 6. The Role and Measurement of Emotions in Tourist Experiences. 7. The essence of memorable experience. 8. Service emplyees and customer experience. 9. Relationships between tourists’ emotional experiences, perceived overall image, satisfaction, and loyalty. 10. Tourism and the experience economy: a critique? Part 2: Crafting Tourism Experiences. 11. Understanding the experience design process. 12. Experiential choice in tourism. 13. The service experiencescape. 14. Exploring image, perception and motivation in tourism experience. 15. Learning through extraordinary tourism experiences. 16. Resident Driven City Hospitality Design and Delivery. 17. Experiential Heritage Tourism Designing in United Arab Emirates. 18. Trends in Experience Design: Strategies for Attracting Millennials to Wineries in Victoria, Australia. 19. The Role of themes and stories in tourism experiences. 20. Understanding Performativity and Embodied Tourism Experiences in Animal-Based Tourism in the Arctic. 21. Experiential Dissonance. Part 3: Marketing Tourism Experiences. 22. Traditional versus Experiential Marketing in Tourism. 23. Marketing Approach to the Tourist Experience. 24. Experiential marketing for tourism destinations. 25. Relationship Marketing: A Consumer Experience Perspective. 26. Interpreting Relationships among Oktoberfest Tourists’ Experiences and Perceived Value, Overall Satisfaction and Loyalty Behaviors for Better Marketing Strategy Decisions. 27. Delivering Quality and Memorable Tourism Experience. 28. Marketing gastronomic tourism experiences. 29. Managing Brand Experience and Reputation in the Hotel Business. 30. Managing Service Failure and Recoveries. 31. Dark Tourism: Negative Experiences as Part of Modern Tourism. Part 4: Technology enabled tourism experiences. 32. Sharing Economy and Tourism Experience. 33. An Exploration of Experiential Travel Behavior during Traveler Journey. 34. Co-Construction of the Tourist Experience via Social Networking Sites. 35. Technologies for Enhancing Wine Tourism Experience. 36. Pictures, Colors and Emotions: Shaping the UK’s E-Tourism Experience. 37. Managing Tourist Experience through Social Media: Evidence from South Korea. 38. Virtual Reality, Augmented Reality and Tourism Experience. Part 5: Sustainable Tourism Experience. 39. Sustainable tourism and the visitor experience. 40. Rethinking Sustainable Tourism through Identity Decomposition: The Stratification of the Intensifying Factors of the Tourism Experience. 41. Developing Rural Tourism through Co-Creation of Sustainable Tourist Experiences. 42. Towards Green Loyalty: Driving From Green Experiential Quality, Green Emotional Attachment, Green Image, Green Switching Experience And Green Experiential Satisfaction. 43. Guest and Host Relation in Tourism Experience Building: Rising Issue of Sustainability. Part 6: Emerging Avenues of Tourism Experience And Co - Creation. 44. Co–Creation of Tourism Experiences: A Conceptual Framework. 45. Co-Creation of Tourism Experience through Service Dominant Logic. 46. Place-Based Business Models of Value Creation in Tourism: Case of the Albergo Diffuso. 47. Chinese Meaning of Face in Arctic Norway: Cultural Co-Creation for Tourist Experiences. 48. The Emotional Labor of the Co-Created Tourism Experience. 49. Tourism experience and destination competitiveness. 50. Senior Tourism and Customer Experience: Links and Opportunities. 51. Crisis Management and Tourism Experiences. 52. Conclusion: Some Reflections on Experiential Tourism Management and Marketing.

    1 in stock

    £39.99

  • Strategic Sports Event Management

    Taylor & Francis Ltd Strategic Sports Event Management

    15 in stock

    This book provides students and event managers with an insight into the strategic management of sports events of all scales and types, from international mega-events to community sport. Introducing key theory and best practice, it offers a practical, step-by-step guide to planning, organizing, managing and evaluating events. Now in a fully revised and updated fourth edition, the book explains the importance of adopting a strategic approach, showing how to implement strategies that lead to successful outcomes over the short and the long term. It uses international case studies in every chapter, from the NBA and NFL to Formula 1 and the English Premier League, offering real-world insight into both larger and smaller events. In addition, woven throughout the book are a series of in-depth studies of several Olympic Games, the ultimate sporting event and an important point of reference for all practising and aspiring event managers. The book covers every key aspect of the spo

    15 in stock

    £52.24

  • Marketing for Sustainable Tourism

    Taylor & Francis Ltd (Sales) Marketing for Sustainable Tourism

    1 in stock

    Book SynopsisTourism marketing has typically been seen as exploitative and fuelling hedonistic consumerism. Sustainability marketing can, however, use marketing skills and techniques to good purpose, by understanding market needs, designing more sustainable products and identifying more persuasive methods of communication to bring behavioural change. This book summarises the latest research on the theories, methods and results of marketing that seeks to make tourist destinations better places to live in, and better places to visit. It shares evidence on the motivations, mechanisms and barriers that businesses encounter, and on successes in changing consumer behaviour and pursuing sustainability goals. Particular attention is given to the methodologies of sustainable tourism marketing, to the subjectâs breadth and complexity, and to its many innovations. Further research is called for to fully understand what contextual aspects influence these pro-sustainability interventions to achieve which outcomes in other settings, in order to validate some of the exploratory studies discussed, and establish the feasibility of scaling up pilot studies for more general use.This book was originally published as a special issue of the Journal of Sustainable Tourism. Table of Contents1. Sustainability and marketing in tourism: its contexts, paradoxes, approaches, challenges and potential 2. Corporate social marketing in tourism: to sleep or not to sleep with the enemy? 3. Social marketing, sustainable tourism, and small/medium size tourism enterprises: challenges and opportunities for changing guest behaviour 4. Which hotel guest segments reuse towels? Selling sustainable tourism services through target marketing 5. Using persuasive communication to co-create behavioural change – engaging with guests to save resources at tourist accommodation facilities 6. Improving carbon offsetting appeals in online airplane ticket purchasing: testing new messages, and using new test methods 7. The influence of trust perceptions on German tourists’ intention to book a sustainable hotel: a new approach to analysing marketing information 8. The role of travel agents’ ethical concerns when brokering information in the marketing and sale of sustainable tourism 9. Greenhushing: the deliberate under communicating of sustainability practices by tourism businesses 10. Tourism, information technologies and sustainability: an exploratory review 11. An environmental social marketing intervention in cultural heritage tourism: a realist evaluation

    1 in stock

    £37.99

  • Events Tourism

    Taylor & Francis Ltd Events Tourism

    1 in stock

    Book SynopsisThis book presents critical insights and contemporary perspectives for exploring current trends, concerns and prospects of events tourism. It examines modern-day global issues facing the events and tourism industry, policymakers, researchers and academics to advance understanding of practice and development of theory.Organised in four parts, this book examines how events tourism is designed, planned and delivered. The first part engages with the core, fundamental concepts of events tourism which establish a basic understanding of the field. The second part addresses contemporary issues related to visitor attractions, music festivals, small and user-generated events, wanderlust and entrepreneurship. The third part focuses on meetings and challenges in the conference industry after disasters, the economic impact and other dilemmas of mega-events, and city and destination concerns. The fourth and final part provides a peek into the future of events tourism vis-à-vis reshaTable of ContentsPART I Fundamental concepts 1. Events tourism: an overview PART II Contemporary perspectives 2. Events as Visitor Attractions in Destination Shopping Centres 3. Managing the event workforce: analysing the heterogeneity of job experiences 4. User-generated events in tourism: a new must-not-miss phenomenon 5. Undocumented! Small events of rural hinterlands, South Africa 6. Entrepreneurship development and Slow Food events 7. Riding wanderlust: the case of motorcycle events PART III Regeneration, displacement and planning frameworks 8. Quake aftermath and conference industry transformation, Christchurch 9. A critical view on mega-events economic impacts studies: Milan 2015 and beyond 10. Destination Israel and Malawi wanderlusts 11. City rebranding, social discontent and bidding for cultural events 12. MICE tourism development in Ethiopia PART IV The future of events tourism 13. Reshaping metropolitan cities and creative tourism through artists’ vision 14. Counterculture and the future of music festivals and events 15. Events tourism: a critical debate for the 21st century

    1 in stock

    £39.99

  • Inclusive Tourism Development

    Taylor & Francis Ltd Inclusive Tourism Development

    15 in stock

    This comprehensive volume seeks out ways in which those who are typically marginalized by, or excluded from, tourism can be brought into the industry in ways that directly benefit them. It addresses the central questions asked by an inclusive tourism approach: Who is included? On what terms? With what significance?Tourism is often understood and experienced as an exclusive activity, accessible only to the relatively wealthy. This volume seeks to counter that tendency by exploring how marginalized groups can gain more control over tourism. The book starts by defining the concept of inclusive tourism and discussing seven different elements which might indicate inclusivity in tourism. Research from a wide range of geographical contexts from Cambodia to Australia, Sweden, Turkey and Spain have been drawn upon to illustrate the need for more inclusive tourism. The examples encompass the actions of a multinational tour operator, hotel owners, and social enterprises, while also ex

    15 in stock

    £37.99

  • World Tourism Cities

    Taylor & Francis Ltd World Tourism Cities

    15 in stock

    Book SynopsisWorld Tourism Cities: A Systematic Approach to Urban Tourism is a unique and contemporary textbook that addresses the particular situation of urban tourism destinations in the 2020s by reviewing key issues, trends, challenges and future opportunities for urban tourism destinations worldwide, as well as city destination management.The book is divided into four parts, with Part I providing background chapters on world tourism cities. It begins by clearly defining world tourism cities and explaining the impacts of globalisation and urbanisation on these cities. The subsequent chapter explains the urban tourism phenomenon and traces its growth. Part II presents city destination management, planning and development and the marketing and branding of cities, offering practical solutions and approaches. Part III discusses major issues and trends in world tourism cities including resident well-being and quality of life, sustainability, smart tourism, crises and the rise of tourTrade Review'This is a timely book set to become a seminal contribution to urban tourism. The authors, who are prolific researchers and consultants in this field, build on scholarly work published in the International Journal of Tourism Cities over the last six years, whilst adding to the latest research on urban tourism and tourism cities with valuable insights from practice around the world. World Tourism Cities will be of interest not only to students and academics alike, but also to practitioners and policy makers eager to capitalise on the latest knowledge related to the management of urban tourism destinations in all their different dimensions – from capacity management and innovative destination marketing practices to smart tourism.'Dr J. Andres Coca-Stefaniak, Professor in Tourism, Events and Sustainability, University of Greenwich (London, UK); and co-editor of the Routledge Handbook of Tourism Cities'This is a timely book that provides an extensive overview of tourism in world cities. By taking a systemic approach, the authors provide much needed new insights and perspectives on urban tourism. The book is written in an accessible way with plenty of real-life examples that help clarify the comprehensive insights and ideas put forward in the book. As such, the book acts as an important source of reference for researchers, students as well as engaged practitioners.'Dr Ko Koens, Professor of New Urban Tourism, Inholland University of Applied Sciences, The NetherlandsTable of ContentsPart I: Background. 1. What is a world tourism city? 2. Globalisation and world tourism cities. 3. The growth of the urban tourism phenomenon. Part II: Management, Planning, Development and Marketing of World Tourism Cities. 4. City destination management. 5. Planning and development of world tourism cities. 6. Marketing and branding of world tourism cities. Part III: Trends, Issues and Challenges for World Tourism Cities. 7. Quality of life and resident well-being in world tourism cities. 8. Sustainability in world tourism cities. 9. Smart cities and smart tourism in cities. 10. World tourism cities in crisis times. 11. The rise of the Asian world tourism cities. Part IV: The Future for World Tourism Cities. 12. Future opportunities for world tourism cities

    15 in stock

    £36.09

  • Air Transport and Tourism

    Taylor & Francis Ltd Air Transport and Tourism

    15 in stock

    Book SynopsisAir Transport and Tourism: Interrelationship, Operations and Strategies is a comprehensive textbook covering all major aspects of air transport from operational and managerial perspectives, as well as exploring the intricate relationship that exists between the air transport and tourism industries. The book introduces and provides in-depth coverage of the complexities of the airline industry and the tourism industry and the ways in which they are connected and impact on each other, for example, the destinationairportairline nexus, and the roles of air transport and airlines in tourism and vice versa. Emphasis is placed on current and future trends, the impact of COVID-19, sustainability and environmental challenges throughout. Comprehensive coverage of airline operations, strategic management and planning, airport operations and air transport information technology is also provided, offering a practical viewpoint on these vital aspects of the subject. ThiTable of Contents1. Air Transport and Tourism: An Introduction. 2. Air Transport. 3. Tourism: An Introduction. 4. Trends in Air Transport and the Influence on Tourism. 5. COVID-19: Impacts on Tourism and Air Transport. 6. Role of Air Transport in Tourism. 7. Air Transport Regulations and Tourism. 8. Airlines: A Key Service Provider in Tourism. 9. Airport. 10. Destination, Airport and Airline Nexus. 11. Aircraft, Spacecraft and Tourism. 12. Role of Tourism in Air Transport. 13. Airline Planning. 14. Airline Operations and Management. 15. Traveller Oriented Strategies and Practices of Airlines. 16. Airport Operations. 17. Air Transport Information Technology. 18. Air Transport and Tourism: Impacts, Challenges and the Future.

    15 in stock

    £43.69

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