Soft skills and dealing with other people Books

Book SynopsisA practical guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, Radical Candor shows you how to be successful while retaining your integrity and humanity. From Kim Scott, former manager at Google and Apple, and CEO coach to Silicon Valley.'Reading Radical Candor will help you build, lead, and inspire teams to do the best work of their lives.' – Sheryl Sandberg, author of Lean InIf you don't have anything nice to say then don't say anything at all . . . right?While this advice may work for home life, as Kim Scott has seen first hand, it is a disaster when adopted by managers in the work place.Scott earned her stripes as a highly successful manager at Google before moving to Apple where she developed a class on optimal management. Radical Candor draws directly on her experiences at these cutting edge companies to reveal a new approach to effective management that delivers huge success by inspiring teams to work better together by embracing fierce conversations.Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism – delivered to produce better results and help your employees develop their skills and increase success.Great bosses have a strong relationship with their employees, and Scott has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters.Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people love both their work and their colleagues, and are motivated to strive to ever greater success.Featuring a new preface, afterword and Radically Candid Performance Review Bonus Chapter, the fully revised & updated edition of Radical Candor is packed with even more guidance to help you improve your relationships at work.Trade ReviewReading Radical Candor will help you build, lead, and inspire teams to do the best work of their lives -- Sheryl Sandberg, author of Lean InKim Scott has a well-earned reputation as a kickass boss and a voice that CEOs take seriously. In this remarkable book, she draws on her extensive experience to provide clear and honest guidance on the fundamentals of leading others: how to give (and receive) feedback, how to make smart decisions, how to keep moving forward, and much more. If you manage people - whether it be 1 person or a 1,000 - you need Radical Candor. Now. -- Daniel Pink, author of the New York Times bestseller DriveI raced through Radical Candor - it's thrilling to learn a framework that shows how to be both a better boss and a better colleague. Radical Candor is packed with illuminating truths, insightful advice, and practical suggestions, all illustrated with engaging (and often funny) stories from Kim Scott's own experiences at places like Apple, Google, and various start-ups. Indispensable. -- Gretchen Rubin, author of the New York Times bestseller The Happiness ProjectTable of ContentsIntroduction - i: INTRODUCTION Section - ii: HOW TO USE THIS BOOK Unit - 1: PART I A NEW MANAGEMENT PHILOSOPHY Chapter - 1: BUILD RADICALLY CANDID RELATIONSHIPS: Bringing your whole self to work Chapter - 2: GET, GIVE, AND ENCOURAGE GUIDANCE: Creating a culture of open communication Chapter - 3: UNDERSTAND WHAT MOTIVATES EACH PERSON ON YOUR TEAM: Helping people take a step in the direction of their dreams Chapter - 4: DRIVE RESULTS COLLABORATIVELY: Telling people what to do doesn’t work Unit - 2: PART II TOOLS & TECHNIQUES Chapter - 5: RELATIONSHIPS: An approach to establishing trust with your direct reports Chapter - 6: GUIDANCE: Ideas for getting/giving/encouraging praise & criticism Chapter - 7: TEAM: Techniques for avoiding boredom and burnout Chapter - 8: RESULTS: Things you can do to get stuff done together—faster Section - iii: GETTING STARTED Acknowledgements - iv: ACKNOWLEDGMENTS Index - v: INDEX

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Book SynopsisLeil Lowndes, internationally renowned life coach and bestselling author of How To Talk to Anyone, reveals how you can shine even in the most gruelling social situations.Whether it's mingling at parties, impressing at interviews or going on a hot date, Leil will turn your shyness and dread into confidence and enjoyment.Written with insight, humour and empathy, this book explores the psychology behind meeting people, the tricks people use to seem self-assured, as well as little tips and techniques to practice every day. Leil explains how to:Identify the reasons behind shyness and address themOvercome awkwardness at social gatheringsMaster public speakingCommunicate fluidlyBanish fear to build fulfilling relationshipsHow To Feel Confident was previously published as Always In The Kitchen At Parties.Trade ReviewPraise for Leil Lowndes: ‘Leil is the best. Absolutely the best!’ Sally Jessy Raphael Praise for How To Talk To Anyone: ‘Your ability to communicate with power and impact can change your life – and Leil shows you HOW! Truly extraordinary.’ Brian Tracy

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Book SynopsisElectrifying A user manual for our polarized world' Adam Grant, #1 New York Times-bestselling author of Think AgainImportant, compelling and wise' Johann Hari, Sunday Times-bestselling author of Stolen FocusHow do you win an argument? How do you disagree without hard feelings? How do you debate in a way that moves the topic forward to an answer?Arguments matter, because we have them every day. We do it with loved ones and at work, over which restaurant to go to and which social viewpoint is right or fair. We trust the people we elect to argue on our behalf. We trust the news to dissect the arguments different parties are proposing. We have a system of justice which trusts the better argument will win out.Once, argument was taught and celebrated as a fundamental part of being a good citizen. But it isn't anymore, and often we struggle to argue without furthering divisions, without hurt feelings or a useful progression of ideas at stake.As a two-time world debate champion, Bo Seo has maTrade Review‘At a time of polarisation and rage, we all need to learn how to disagree well—and this important, compelling and wise book should be at the heart of how we do so’Johann Hari, Sunday Times-bestselling author of Stolen Focus and Lost Connections ‘This is not just the electrifying tale of how Bo Seo won two world debate championships. It’s also a user manual for our polarized world. I can’t think of a more vital resource for learning to sharpen your critical thinking, accelerate your rethinking, and hone your ability to open other people’s minds. The Art of Disagreeing Well is the rare book that has the potential to make you smarter—and everyone around you wiser’Adam Grant, #1 New York Times-bestselling author of Think Again and host of the podcast WorkLife ‘A thoughtful, instructive and eloquent meditation on the art of debate and why its central pillars—fact-finding, reason, persuasion and listening to opponents—are so valuable in today’s alarming ecosystem of misinformation and extreme emotion’Michiko Kakutani, New York Times-bestselling author of Ex Libris and The Death of Truth ‘Seo’s lucid and humane search for ‘better ways to disagree’ could not be more timely or valuable’Kevin Rudd, former Prime Minister of Australia and author of The Case for Courage ‘Bo Seo pulls off the hat trick of persuasion, combining crisp logic, a compelling story, and a likeable, trustworthy narrator … his book … makes a compelling argument of its own: that civil disagreement can save our troubled civilization’Jay Heinrichs, New York Times-bestselling author of Thank You for Arguing and How to Argue With a Cat

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Book SynopsisFrom internationally bestselling author and retired FBI agent Joe Navarro, a ground-breaking look at the five powerful principles that set exceptional individuals apartJoe Navarro spent a quarter century with the FBI, pursuing spies and other dangerous criminals across the globe. In his line of work, successful leadership was quite literally a matter of life or death. Now he brings his hard-earned lessons to you.Be Exceptionaldistils a lifetime of experience into five principles that outstanding individuals live by:Self-Mastery:To lead others, you must first demonstrate that you can lead yourself.Observation:Apply the same techniques used by the FBI to quickly and accurately assess any situation.Communication:Harness the power of verbal and nonverbal interaction to persuade, motivate, and inspire.Action:Build shared purpose and lead by example.Psychological Comfort:Discover the secret ingredient of exceptional individuals.Be Exceptionalis the culmination of Joe Navarro's decades spent

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Book SynopsisWe were all taught the fundamentals of writing well in school. But how do we write effectively in today’s hyper-interactive world? When The Elements of Style and On Writing Well were published in 1959 and 1976, the internet hadn’t been invented. Since then, there has been a radical transformation in how we communicate. The average adult receives over 100 emails and tens of text messages each day. With all this correspondence, gaining a busy reader’s attention is now a competition. Todd Rogers and Jessica Lasky-Fink, both behavioural scientists, offer practical writing advice you can use today. They begin by outlining cognitive facts about how busy people read, then detail six research-backed principles for effective writing: Use fewer words Lower the reading level Use formatting judiciously Make the purpose clear for skimmers Emphasise value for readers Make responding as easy as possible. Including many examples, a checklist, and other tools for the most effective writing, this handbook will make you a more effective communicator. Rogers and Lasky-Fink bring conventional ideas about text-based communication into the 21st century’s radically transformed attention marketplace.Trade Review‘Rogers and Lasky-Fink’s research has fascinated me for a long time — and one of the reasons it’s so great is because their writing is so readable. This book is an explanation about how to transform your own everyday writing so that it is easier to read, easier to write — and more likely to make a real difference in the world.’ -- Charles Duhigg, author of bestsellers The Power of Habit and Smarter Faster Better‘Amazing. The best book ever written on effective writing. It will change your life — and make the world a better place.’ -- Cass R. Sunstein, Harvard University, co-author of Nudge‘This book is a home run. It will teach readers the science of getting people to read and respond to messages. What could be more practical than that? This book will be a must read for everyone who communicates in writing … And I cannot imagine a better pair of authors for this book either.’ -- Robert Cialdini, author of international bestseller Influence: the psychology of persuasion‘I wish this book had existed earlier in my career, because it would have saved me from countless mistakes and wasted hours. Todd Rogers and Jessica Lasky-Fink show how effective writing makes life and work easier, more pleasant, and more productive. Read it today and you will write better tomorrow.’ -- Arthur C. Brooks, Harvard Kennedy School and Harvard Business School, author of From Strength to Strength‘However skilled a writer you are, the insights and tools presented here will make you better. The techniques speak to both courtesy and strategy: respect readers’ time, understand their needs and you’ll gain their focus and trust. Grounded in research but designed for impact.’ -- Nancy Gibbs, Edward R. Murrow Professor of Practice of Press, Politics and Public Policy at Harvard University, former managing editor of TIME, author of The Presidents Club‘Indispensable! This actionable, evidence-based guide will help you unleash the power of effective writing. Witty, well-organised, and imminently useful, Writing for Busy Readers is a gem. You’ll never craft a subpar email, text, or memo again.’ -- Katy Milkman, Wharton School, University of Pennsylvania, author of How to Change‘Inspiring and practical in equal measure and successfully shows the profound difference that effective written communication can make. The contest for people’s attention is fierce but we’ve all got a better chance with this book as our guide.’ -- Ros Atkins * BBC News *‘Science-based tips to help you cut through the noise and reach readers. This is a helpful guide to achieving your communication goals.’ -- Viorica Marian, Northwestern University, author of The Power of Language‘Cost: £17 and three hours of time. Benefit: Hundreds of hours of your time and thousands of hours of the time of others. Conclusion: Good deal.’ -- Max Bazerman, Harvard Business School, author of Complicit‘This book won’t just make you a better writer — it will turn you into a more effective communicator. Writing for Busy Readers is a surprisingly captivating guide to conjuring words that captivate people. Move over, AI: this is the ultimate guide to sharpen every meaningful message you craft.’ -- Adam Grant, #1 New York Times bestselling author of Think Again and Hidden Potential, and host of the TED podcast Re:Thinking‘Genius! A succinct, sage guide to writing effectively — and the only one I know of that is grounded in evidence of what really works.’ -- Angela Duckworth, University of Pennsylvania, Founder and CEO of Character Lab, and author of Grit‘[A] useful handbook on how to efficiently get one’s point across, whether in an email, work memo, or social media post … The thoughtful advice is pragmatic and the prose fittingly concise and straightforward. It’s Strunk & White for the internet age.’ * Publishers Weekly *

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Book SynopsisTrade Review“Words have power – learn to use them to your advantage and watch your career and life change radically! Packed with practical advice and the latest research, Magic Words is the guide you need to hone your words to persuade, sell, and create the life you want.” — Dr. Marshall Goldsmith, Thinkers50 #1 Executive Coach and New York Times bestselling author of The Earned Life, Triggers, and What Got You Here Won’t Get You There. Magic Words is astonishing. It delivers an array of tips on how to become a better persuader along with fresh insights into the science of language. This book will fundamentally change how you speak, how you listen, how you write—and maybe even who you are. — Daniel H. Pink, number one New York Times bestselling author of To Sell Is Human, The Power of Regret, and Drive This book changed how I speak. It’s mind-blowing to see real, scientific research and data that illustrates how we can persuade others, deepen social connections, and increase our impact. Jonah Berger’s research combined with his crisp storytelling style is sure to turn this book into a modern classic in behavioral science. — Guy Raz, podcast host and creator of How I Built This, Wisdom from the Top, The Great Creators, and Wow in the World I am grateful to be one of the many who have learned from this master teacher. — Jim Collins, author of Good to Great and coauthor of Built to Last A riveting read on how the words we use shape the impact we have. Jonah Berger has a knack for making science sparkle, and he doesn’t just tell you how to write and speak more persuasively—he shows you. — Adam Grant, number one New York Times bestselling author of Think Again and host of the TED podcast Re:Thinking There’s a difference between being right and being effective. And a few words make all the difference. If you want to be more persuasive, read this book. — Scott Galloway, New York Times bestselling author of Adrift and The Four "Language so surrounds us that, sometimes, we forget it’s there. But there are some words that have more power. Magic Words shows us how to use them." — Charles Duhigg, author of bestsellers The Power of Habit and Smarter Faster Better

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Book SynopsisSoft skills are the skills that enable you to fit in at a workplace. They relate to your personality, attitude, flexibility, motivation, and social and emotional intelligence. Soft skills are often underestimated, yet they can be the key difference to you becoming truly effective and seen as a valued member of the team or company. In this practical and savvy guide, Dan White describes the soft skills that anyone in today's world of work needs to learn, absorb and demonstrate if they are to progress in their work and career. Uniquely illustrated and presented, the author explains each soft skill clearly, why it is relevant and important, and how to apply that skill to your working life. In short, the book provides the missing link to ensuring your job and career is successful and fulfilling.

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Book SynopsisAn inspiring and thought-provoking new book that explains the power of applying reverse-engineering to all areas of your life, from a cycling champion who has proven its success. Dan Bigham is the captain of an amateur British track cycling team who rose from obscurity to beat professional, multi-million-pound teams at the highest level. Alongside hard work and dedication, Dan credits his success to one thing: reverse-engineering the result.In Start at the End, Dan uses his own story as well as wider examples and case studies from the worlds of business, personal development and other sports to demonstrate how this approach can help you succeed in any walk of life. Following each stage of the process, from setting goals and assessing your tools to developing the plan and delivering optimum performance, this book will fully explain how to set out and enact the system.A revolutionary new look at a powerful age-old wisdom, Start at the End is a fascinating exploration of how we can achieve success and proof that no goal is impossible.***'Start at the End isn't just a great story, but a really nice reminder of how to approach performance forensically, intelligently and purposefully – and that these lessons don't just belong in cycling but in all areas of high performance' Dr Josie Perry'Phenomenal ... Absolutely fascinating ... Incredible stuff, really clever' Stephen Dixon, Sky NewsTrade Review'Start at the End isn't just a great story, but a really nice reminder of how to approach performance forensically, intelligently and purposefully – and that these lessons don't just belong in cycling but in all areas of high performance' -- Dr Josie Perry'Phenomenal ... Absolutely fascinating ... Incredible stuff, really clever' -- Stephen Dixon, Sky News

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Book Synopsis• Is your friendship group constantly filled with drama? • Does your boss make constant unreasonable demands? • Do you find yourself saying 'yes' to people and events to keep those around you happy? • Do you often find yourself emotionally exhausted and physically drained? If so, you need a strong dose of boundaries. It's time to discover the joy being selfish. Putting the needs of everyone around us before our own is ingrained in us from a young age. Often, this leaves us with little time or energy for much-needed self-love and self-care, and to figure out who we truly are and what we really want.Life coach and influencer '@scarrednotscared' Michelle Elman is here to teach you about reclaiming your life through the art of boundaries. The practical side of self-love, creating and upholding strong boundaries will teach others how to treat you, rid your life of drama and toxic relationships and allow you to love yourself and others in the best way possible.Trade Review'A practical guide that will reclaim your time, energy and self-belief' * Stylist *'Michelle has made me feel more confident in my own boundary setting in my workplace and relationship. I could not recommend this book enough to those who struggle saying no and put other people's happiness before their own' -- Holly Hagan'Michelle's sense of empowerment and self-love and self-care is so palpable you can actually use it as bricks and mortar to build better boundaries for yourself ... I certainly have!' -- Carrie Hope Fletcher'Michelle is the queen of boundaries. We all need this book, now more than ever! Whether it's work, romance, family or friends, Michelle will guide you through the process of setting boundaries. By the end of the book you'll be proud to call yourself selfish because it will mean you are showing yourself the love and respect you deserve' -- Katie Piper'If you feel guilty saying no, expressing your needs or standing up for yourself, allow this book to hit you with some uncomfortable but necessary truths. Michelle's signature take-no-sh*t attitude combines with genuine compassion and expertise to teach you what boundaries really look like, and why you deserve them. Every woman in my life would benefit from this book' -- Megan Jayne Crabbe, @bodyposipanda'I have learned so much from The Joy of Being Selfish and I've noticed a change in myself and my attitude. Even my friends have noticed! I didn't realise how much stuff I needed to let go of until I read this book and I've now shared it with my loved ones! Thank you for the wisest words and for showing the literal joy in being selfish' -- Sharon RooneyTable of ContentsWhat is a Boundary? • Barriers to Boundary Setting • Stages to Boundary Setting • Setting Boundaries in Different Contexts • Your New Life.

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Book SynopsisThe 10th anniversary edition of the classic guide to handling life''s toughest conversationsWhat is a difficult conversation?Asking for a pay rise, saying ''no'' to your boss or spouse, confronting a friend, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?Based on fifteen years of research and consultations with thousands of people, Difficult Conversations pinpoints what works. It teaches us to work through them by understanding that we''re not engaging in one dialogue but three:- The what happened conversation (what do we believe was said and done)- The feelings conversation (the emotional impact on everyone involved) - The identity conversation (what does this mean for everyone''s opinion of themselves)Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, pro

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Book SynopsisCommunication isn't all about what you say. It's also about what you hear, how you react to it, and how you respond. In short: it's about how you listen. At a time when we are more technologically connected than ever, our conversations have never been more fractured and disconnected. The result? You constantly fight to be "heard" over all the noise and distraction. You feel confused, ignored and frustrated that no one seems to be paying attention to you. At work and at home, conversations leave you feeling drained. Author, keynote speaker, and executive coach Oscar Trimboli, host of the Apple-award winning podcast Deep Listening, shows you how to unlock your listening superpowers to have more impactful conversations at work and at home. Through exercises, guided reflections, personal stories, and tips, Trimboli shares invaluable insights to help you notice when you aren't listening - and what to do about it. As you develop your listening skills and master the Listening Compass, you'll not only reduce the chaos, conflict, and confusion in your life, you'll actually spend less time in conversations, because you'll be paying attention to what matters. When you master the art of listening, you'll master the art of communication - and create more powerful connections in all facets of your life.

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Book SynopsisSometimes, that promising lead turns out to be a bust. That first date doesn't lead to a second. The sales pitch fails to land the client. But what if they could? What if you knew the steps to "set up" each conversation to increase the likelihood that you connect, engage and win? Welcome to Speak Easy. Unlike prohibition-era speakeasies - underground bars with secret knocks, where people spoke quietly to avoid detection - there's no bathtub gin here. But inside these covers you'll find some of the best-kept secrets of elite interviewers and conversationalists. Your host, Lou Diamond, is a storyteller, podcaster, and professional speaker who has studied how content can connect and engage audiences. He has analyzed, edited, and broken down thousands of interviews and great conversations. Through him, you now have exclusive access to proven strategies, tactics, and lessons to make more of your conversations lead to great connections. Discover the mindset you should strive to be in before, during, and after you have a conversation, and how to maximize and continue a great one. Learn how to steer a conversation to connect with prospects; engage with partners, clients and colleagues; and win in business and in life. Find tips, techniques and best practices used by some of the world's greatest communicators and leaders. Step inside, grab a stool, and learn something new.

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Book SynopsisADOPT THE LANGUAGE OF LEADERSWhether you're new to the world or work, or you just want to brush up on your leadership lingo, Talk More. Say Less. Get Ahead. will have you leaping up the strategic staircase to Inspiration Boulevard in no time!Conveniently sized to fit the pockets of any power suit, soon you too will have the confidence to use the phrases of these pages without a hint of embarrassment or irony. Phrases like:Let's fry some ideas in the thought wok and see what sizzles.Let's look under the bonnet of this project to really get these wagons circling.Action that!(even if you're not totally clear on what that' is)So dive into these pages as if your career depends on it. Because it does.Trade Review‘This handy guide stopped my BS [Business Speak] sounding like BS! Couldn’t recommend highly enough!’Karim, CEO CMO in Chief at Big Ol’ Business Corporation Ltd. ‘At first I was like “Noo stop butchering the English language” but then I thought “No Alisha, if we want to learn to play ping pong with the big hitters, we NEED this book”… and look at me now!’ Alisha, ping pong world champ and Director of Business Development at TakeThisOffline.com ‘I used to eat lunch with my colleagues, but now I just reread this dictionary while eating al desko!’ Howard, Accountant at Big Bank for Big Bankers

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Book SynopsisFollowing on from her Sunday Times bestseller, I Wish I Knew This Earlier, Toni Tone is back again and this time, filled with advice that goes beyond our dating and romantic lives.In my opinion, change as a form of evolution is wonderful, because nobody should stay exactly the same forever. If you're not evolving or growing, what are you doing? Embrace personal change if it means the you of today is better than you of yesterday.'Do you wish you had more confidence in yourself?Are your friendships changing as you get older and you're not sure how manage it?Is your career unfulfilling or taking over your life?These are the kinds of issues that Toni Tone explores in her brand-new book, Take Note: Real Life Lessons. Threading in her own experiences, and in particular, what she took away from her twenties, Toni provides genuine and insightful advice on a whole array of topics.Everything from ageing to making (and ending) friendships, to reinventing yourself and challenging your comfort zone, to ignoring deadlines' and going at your own pace Take Note has all of the ingredients you'll need to reach your fullest potential, in one handy, accessible place.Trade Review Reviews for I Wish I Knew This Earlier ‘Relatable and insightful…Tone’s approach could be characterised as crisp but kind, with a writing style that is eminently accessible and inclusive, providing just the kind of big-sisterly feel she originally aspired to.’CAROLINE SANDERSON, THE BOOKSELLER ‘This book is scarily accurate. There were so many times where I was adamant that Toni was talking specifically to and about me. I can see identical versions of my friends and I in every single lesson, there were so many points where I literally wanted to screenshot a whole page, send it to my friend and say "LOOOOOOOOOK IT'S YOU!” Spoiler alert: Everyone I know is getting a copy of this book for their next birthday.’JULIE ADENUGA, BROADCASTER and CULTURAL CURATOR

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Book SynopsisTrade Review"A heartfelt and practical guide for caring when it really matters." -- Sheryl Sandberg, author of Lean In "This book is a gift. It's the wonderful crash course in Humanity 101 that none of us got to take in school. Without judgment, and with humor and compassion, this book shows you how to show up as the best possible version of yourself when it matters most." -- Elizabeth Gilbert, New York Times bestselling author of Eat, Pray, Love and Big Magic "This book makes complicated things simple and helps us say to each other what we're dying to say. When I hand it to my friends, they'll laugh, cry and breathe easier. The realness and support in these pages feels like oxygen in a world suffocating from shininess and formality." -- Glennon Doyle Melton, #1 New York Times Bestselling author of Love Warrior and Carry On, Warrior "This book has fundamentally changed how I approach helping and caring for others. Compassion and creativity literally leap off the page. It's full of sage advice on how to be a better friend, colleague, family member, and partner to those who are suffering." -- Adam Grant, New York Times bestselling author of Give and Take and Originals "At last, a book for the vast swath of us who really care but don't know how to show it sometimes. Kelsey and Emily made this enormous and complex issue accessible and so wonderfully helpful. It's just right for any human being who ever plans on being close to another." -- BJ Miller, MD Assistant Clinical Professor of Medicine at UCSF

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Book SynopsisTara Mohr is the founder of the global Playing Big leadership programme for women and an expert on women's leadership and well-being. Trained by the Coaches Training Institute, Tara also holds an MBA from Stanford University. She is much in demand as a key-note speaker - including for the Emerging Women Live conference, TEDx, The White House Project and Harvard Business School - and has been featured in ForbesWoman, Harvard Business Review, Financial Times, BBC and numerous other media outlets.Trade ReviewAt last. At last this very important book has been written, encouraging women to take up all the creative space they deserve in the world. I hope it will empower legions of women to step into their greatness. I couldn't be happier about this publication. -- Elizabeth Gilbert, author of SIGNATURE OF ALL THINGS and EAT, PRAY, LOVEHere comes the glass-ceiling smasher… One of the most important books in my life. If you want to achieve anything, or simply be less stressed, this book will help you do it. In it you will find your voice, your ability, your self-confidence and perhaps even your mission in life. Buy it. Pass it on. -- Shirley ConranFor anyone who feels they’re being held back in their career, this is the book for you. Mohr offers fascinating insights on how to pursue your passion to the next level. It's a well-researched how-to manual you shouldn’t miss. * Marie Claire *A good one for considering what your inner mentor might have to say to counter your inner critic. It's a good book for women wanting to take bold action and manage fear and self-doubt. * Enterprise Nation *We're afraid to put ourselves out there, and hold back, but it doesn't have to be this way . . . It's about negotiating fear and self-doubt to help you build confidence and 'play big' in your life * Happiful *

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Book SynopsisA masterclass in persuasion from the inspiring philosopher who has taught a million people to argue through his popular open online courseOur personal and political worlds are rife with arguments and disagreements, some of them petty and vitriolic. The inability to compromise and understand the other side is widespread today. What can we do to change this? In Think Again philosopher Walter Sinnott-Armstrong draws on a long tradition of logic to show why we should stop focusing on winning arguments and instead argue in a more constructive way.Based on a hugely popular online course with more than a million followers around the world, Think Again explains how to analyse, evaluate and make better arguments while also spotting bad reasoning and avoiding certain fallacies. Through lively, practical examples from everyday life, politics and popular culture, Walter Sinnott-Armstrong offers brilliantly straightforward, wise advice that we can all use at work, at home and online.Trade ReviewIt has never been more important to spread an understanding of how to reason than it is today. Think Again is a clear and readable guide to reasoning and argument, filled with relevant contemporary examples. I hope it will be widely read -- Peter Singer, author of Practical EthicsEngaging, interesting, amazing, fun, and sometimes challenging. I am a better thinker. A must * Student evaluation for the Coursera class Think Again: How to Reason and Argue *Love Walter. . . the most exciting thing is that you can start applying knowledge in day-to-day life starting from the very first lectures * Student evaluation for the Coursera class Think Again: How to Reason and Argue *This was a fantastic course, getting my mind actually thinking for the first time in ages. I didn't know it wasn't until I took the course * Student evaluation for the Coursera class Think Again: How to Reason and Argue *

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Book SynopsisPacked with useful advice gleaned from his own journey as an entrepreneur and content creator, this book by Raj Shamani is a must-read.

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Book Synopsis''Micromastery is a triumph. I read it with delight, and instantly vowed to put more conviction into the latest thing I''m trying, which is using a plectrum when I play the guitar''Philip PullmanWant to learn how to cook? Start by making an omelette.Want to be able to dance? First learn the Tango Walk.Want to be more creative, smarter and happier? Read this book.Micromastery is the inspiring new way to approach any kind of challenge or skill. With this simple, accessible technique you can get a grip on new subjects quickly, then experiment and grow.Whether it''s making a perfect soufflé, painting a door or lighting a fire -- just three of the thirty nine little skills this book will teach you -- you''ll find that cultivating micro areas of expertise is life-changing. Become a fearless learner, spot more creative opportunities, and improve your brain health and wellbeiTrade ReviewBrilliant. . . . mastering a series of small tasks has created pockets of perfection through my day, and made me calmer and happier in the process -- Rachel Kelly, author of 'Walking on Sunshine: 52 Small Steps to Happiness'Micromastery is a triumph. A brilliant idea, utterly convincing, and superbly carried through. I read it with delight, and instantly vowed to put more conviction into the latest thing I'm trying... You're on to a winner here -- Philip Pullman, author of the 'His Dark Materials' trilogyI couldn't stop telling people about this book. Wise and joyful, it genuinely changed the way I thought about learning - and it left me bursting to put it into action -- Tim Harford, author of 'Fifty Things That Made The Modern Economy'

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Book SynopsisWhat does power sound like? Loud? Brash? Masculine? Here''s the truth: if you''re a woman, a person of colour, an immigrant or queer, there''s often dissonance between how you speak and how we think powerful people sound, i.e. the wealthy white men who have historically set the standard.In this witty and warm guide, speech expert Samara Bay, who has worked with the likes of Gal Gadot, Penélope Cruz and Terry Crews, as well as global leaders in business and politics, offers a new approach to asserting your power in all areas of life.Permission to Speak is packed with expert tips and easy-to-follow exercises, demonstrating that you don''t have to speak like the status quo to be taken seriously.Trade ReviewNo-one knows more about voice than Samara Bay. This is a brilliant user-friendly guide to speaking up. I love it. -- Viv Groskop, author of How to Own the RoomInfinitely practical and full of golden nuggets of insight you can take away and use immediately. It's a gem of a book. -- Caroline Goyder, author of GravitasA totally beguiling and richly informative primer for anyone who struggles to say what they think out loud. -- Soraya Chemaly, author of Rage Becomes Her: The Power of Women's AngerI love this book - funny, surprising, stirring, and so important! What a beautiful accomplishment and gift to put into the world. -- Rachel McAdams

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Book Synopsis THE WALL STREET JOURNAL BESTSELLERRelationship teacher, coach, and founder of The Relationship School Jayson Gaddis reveals the origins of conflict styles, how to stop avoiding difficult conversations, and how to resolve conflict in our most important relationships. Conflicts in our closest relationships are scary because so much is at stake. If the conflict doesn't go well, we could lose our marriage, our family or our job, all connected to our security and survival. So we do just about anything not to lose those relationships, including avoid conflict, betraying ourselves or becoming dishonest. Unresolved conflict affects every single aspect of our lives, from self-confidence to physical and mental health. Jayson Gaddis is a personal trainer for relationships and one of the world’s leading authorities on interpersonal conflict. For almost two decades, Gaddis has helped individuals, couples, and teams get to the bottom of their deepest conflicts. He helps people see the wisdom in conflict and how to get to zero—which means we have successfully worked through our conflict and have nothing in the way of a good connection. In Getting to Zero, Gaddis shows the reader how to stop running away from uncomfortable conversations and instead learn how to work through them. Through funny personal stories, uncomfortable examples, and effective tools and skills, he shows the reader how to move from disconnection to connection, acceptance, and understanding. This method upgrades the old tired and static conflict resolution approaches and offers a fresh, street-level, user-friendly road map on exactly how to work through conflict with the people you care most about.

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Book SynopsisA TIMES BOOK OF THE YEAR>Ian Leslie's acclaimed new book reveals the secrets of how to disagree without fighting, and shows how mastering the techniques of productive disagreement can transform every aspect of our lives. 'One of my favourite writers . . . Beautifully argued, desperately needed.'MALCOLM GLADWELL'Invaluable. The world will be a better place if everyone reads this book.'PHILPPA PERRY'A cool bath of sanity in a world of frenzied hot takes.'HELEN LEWIS'Perspective-shifting in important ways.'OLIVER BURKEMANWhat is the secret of happy relationships?How do companies build collaborative cultures?What lies behind some of the greatest scientific and creative breakthroughs?The surprising answer is: conflict.Whether it's at work, at home or in public, confronting our difference

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Book SynopsisA hilarious guide to mastering virtual meetings and not embarrassing yourself online.Trade ReviewHoare’s 96-page book gives you assorted dos and don’ts of virtual meetings. This info applies whether it is for a virtual Hanukkah, a work meeting, a general social gathering or even an online date. * Jewish Journal *Read this book before you find yourself in front of that camera. If you have training instructors and facilitators, have them read it too. Make virtual life and video calls easier on yourself, and on others too. * Learning Solutions *Table of ContentsIntroduction Chapter 1 The Basics Chapter 2 Friends and Family Chapter 3 Quizzes Chapter 4 Dating Chapter 5 Work Chapter 6 The Pitfalls Acknowledgements and Picture Credits

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Book SynopsisTable of ContentsContents Introduction Chapter One - Spring Chapter Two- Summer Chapter Three- Autumn Chapter Four- Winter Index Dedication, Acknowledgements & Bibliography

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Book SynopsisListening is so simple, yet so difficult. Many times, listening is taken for granted. One could therefore say that listening is the forgotten part of communication. Although organizations have more digital and analog communication channels than ever, too little time is spent listening to customers, employees, and other influential groups. It is a shame that listening is not given more attention, as it is linked to many positive values. Examples include better conversations, increased trust and confidence, more outstanding commitment and job satisfaction, lower absenteeism due to illness, higher productivity and quality of work, increased sales, better relationships with customers and employees, and many other positive effects. To the extent that listening takes place, organizations rarely take a holistic approach to it. Strategic listening means a given objective for listening, thoughts about who should listen, when it should happen, and so on. An organization's listening must becomTable of ContentsPreface Introduction Chapter 1: Listening Chapter 2: Strategic Listening Chapter 3: Listening Culture Chapter 4: How you become a better listener Chapter 5: Listening and leadership Chapter 6: Coworkership and listening Chapter 7: How to create strategic listening

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Book SynopsisSoft Skills for the Professional Services Industry Auditors, accountants, lawyers, consultants, and other highly educated and trained professionals frequently hold impressive credentials and offer clients specialized expertise in complex areas. At the same time, these professionals understandably focus on the analytical and technical components of their jobs, sometimes to the point of excluding or ignoring important soft skills critical to the success of their careers and practices. In Soft Skills for the Professional Services Industry: Principles, Tasks, and Tools for Success, veteran auditor and entrepreneur Andreas Creutzmann delivers an essential discussion of often overlooked professional competencies that can mean the difference between career, engagement, and business success or failure. In the book, you'll find accessible guidance on critical soft skills that can make a difference between fulfilment and success and failure on a professional and personal level. You'll learn to handle the blending of home and the home office, how to effectively manage staff, how to market yourself and your firm, practical strategies for client and colleague communication, and how to find happiness in your day-to-day work. Each chapter stands alone and can be read in any order. They provide professionals with invaluable skills for navigating the modernand digitalreality of work, showing you how to combine your professional education with the latest research and common sense on everything from client management to firm marketing. Soft Skills for the Professional Services Industry uses the field of auditing as a template and guide, but it is highly relevant to all skilled professionals including lawyers, consultants, medical professionals, and others. The book is a must-read for any knowledge worker trying to add to their toolbox of practical skills. Critical guidance for practicing professionals on how to build often overlooked soft skills Most highly educated and trained professionals aren't lacking in analytical or technical skills. Lawyers know the law, accountants understand double entry bookkeeping, and doctors know anatomy. However, many of us are less familiar with often overlookedand equally essentialsoft skills: client management, communication, staff and employee management, and others. In Soft Skills for the Professional Services Industry, accomplished auditor, entrepreneur, and consultant Andreas Creutzmann walks you through how to build critical competencies, from self-marketing to balancing work and life when your office is in your house. The book is made up of numerous, self-contained chapters that can be read in any order, and it demonstrates how to navigate increasingly digital and insistent professional demands on your time, effectively manage client and colleague relationships, and sell new clients on the services your firm offers. An essential roadmap to achieving personal and career success, Soft Skills for the Professional Services Industry is an indispensable resource for lawyers, doctors, accountants, auditors, and any other extensively skilled professional. It offers practical tools in functional areas that are frequently neglected in formal professional training.Table of ContentsForeword xi Preface xiii Acknowledgments xvii Introduction: Professionals in a Digital World 1 Part I: Principles of Successful Professionals 7 Chapter 1: Self- Responsibility 9 Chapter 2: Result Orientation 21 Chapter 3: Focus 33 Chapter 4: Leverage Strengths 43 Chapter 5: Think Positively 53 Chapter 6: Action Orientation 67 Part II: Tasks 77 Chapter 7: Marketing 79 Chapter 8: Setting Goals 111 Chapter 9: Planning and Organizing 123 Chapter 10: Decision Making 129 Chapter 11: Developing and Promoting People 139 Chapter 12: Control 149 Part III: Tools 155 Chapter 13: Self- Management 157 Chapter 14: Mental Training 175 Chapter 15: Rhetoric 193 Chapter 16: Effective Communication Tools 217 Chapter 17: Work- Life- Balanced- Scorecard 227 Conclusion: Outlook into the Future 239 About the Author 243 Bibliography 245 Index 249

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Book SynopsisThe Power of Reconciliation will come to be seen as Archbishop Welby''s most important book to date.Today there is so much intolerance of views that are other than our own as we demonize those we do not agree with. Conflict is widespread. With the after-effects of Covid, changes in science and technology, inequality, and increasingly polarized political and social strife, moves towards reconciliation are more necessary than ever.This book is full of practical and insightful advice relating to both religious and secular communities, from the household to the international, on how to bring about reconciliation. There is even a step-by-step guide, drawn from the author''s own experience, which is extensive both before ordination and since, Welby has seen conflict first-hand. His earlier career as a corporate executive gave him important insights on conflict resolution, and as leader of the global Anglical Communion, he has spent many years helping Trade ReviewWhile some books peter out before they finish, this one keeps going to the end, and the third section offers some of the more rewarding pages in the book. * Church Times *In this solid guide, Welby, the archbishop of Canterbury, offers advice on how to find common ground with adversaries. The author’s stories about working for the International Centre for Reconciliation illuminate how to put the principles into action, and readers will appreciate his pragmatic advice. This helpful program belongs on shelves next to Desmond Tutu’s No Future Without Forgiveness. * Publishers Weekly *There is something splendid and heroic about the Archbishop’s commitment to reconciliation. * Church of England Newspaper *A book written for our times. Welby's exploration of the moral imagination, bolstered by his exquisite intellect and engaging storytelling, validate his thesis that disagreeing well "is the very cornerstone of Christian faith". * The Tablet *… Archbishop Justin’s prose [is] approachable and perspicuous… An excellent tool to help us work towards [reconciliation]. * Premier Christianity *A good read. * Church of England Newspaper *Table of ContentsIntroduction Part i 1 What is Reconciliation? 2 The Hindrances to Reconciliation 3 Changing the Heart Part ii Introduction 4 Researching or How to Become Consciously Ignorant 5 Relating – the Power of Love 6 Relieving Need – Love Made Visible 7 Risking 8 Reconciling – the Long Journey 9 Supplies for the Journey – Resourcing Part iii Introduction 10 Difference Should Make Us Curious 11 Being Present 12 Reimagining 13 Three Examples for Reflection 14 Conclusion Acknowledgements Reading List Notes Index

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Book SynopsisHow resilient is your relationship? Do you and your partner go into reactivity mode when a conflict arises? Do you wish you were closer and more connected? We all need healthy, secure relationships in order to thrive--but they can be hard to build and maintain. Where do you start? According to marriage and family therapist Michelle Becker, the answer is with yourself. By learning to practice self-compassion, you are better able to respond to your partner with love and acceptance--even when they inevitably cannot meet your every need. This caring and insightful guide shows you how to stop defaulting to feelings of annoyance, disappointment, or detachment. Instead, using techniques from Becker's renowned Compassion for Couples program (plus guided meditation practices with accompanying audio downloads) you will learn mindfulness, compassion, and other skills that bring you closer to your partner and enrich your lives together. For happy couples looking to strengthen their relationship, oTrade Review"Stunning revelations. Michelle Becker's approach has helped us find a deeper connection and finally stop trying to fix each other--paradoxically, by learning to be kind to ourselves. The 'Core Values' exercise yanked us out of the routine doldrums of marriage and reminded us why we are together. We are grateful."--Becky and Tim P., Fort Wayne, Indiana "This beautiful book will help couples move their relationships from a place of pain and blame to love and acceptance. Drawing on empirically supported self-compassion practices, the author provides concrete tools to help people open their hearts to themselves so they can open fully to their partners."--Kristin Neff, PhD, coauthor of The Mindful Self-Compassion Workbook "The absorbing, step-by-step approach makes the exercises easy to dive into. I especially enjoyed the 'Touching Hands' exercise, where my partner and I experienced what it felt like to withdraw or be withdrawn from. This is definitely the book for anyone who wants to break negative relationship patterns and work toward the love you deserve."--Lynn H., Pleasanton, California "From her vast experience as a therapist and teacher, Michelle Becker has written a masterpiece for any couple, whether you are seeking greater intimacy or help with serious conflicts. Her advice is grounded in science, with lots of examples and many simple, powerful exercises. Beautiful, timely, and important."--Rick Hanson, PhD, author of Resilient "We would all like to have relationships that are constantly supportive, empathic, and fun--but, unfortunately, things don't always work out that way. Having compassion for each other allows us to resolve conflicts, face disappointments, accept compromise, and learn the arts of apology and forgiveness. For anyone interested in building relationships based on courage, wisdom, and deep friendship, this is an ideal, inspiring guide."--Paul Gilbert, PhD, FBPsS, OBE, author of The Compassionate Mind “Michelle Becker is the therapist any couple would be lucky to find when they hit a rough spot--she is wise, practical, and without judgment. Compassion for Coupleswill transform your relationship."--Susan M. Pollak, MTS, EdD, author of Self-Compassion for Parents "This book is designed to help couples heal and thrive. Compassion does both. Compassion is a positive emotion. It brings energy and happiness into our lives. Therefore, when we wrap ourselves and our partners in compassion, suffering is transformed into something different, even into joy. It’s like alchemy, but it has to be personally experienced to be understood. Please go ahead and try, and see what happens in your own relationship."--from the Foreword by Christopher Germer, PhD, coauthor of The Mindful Self-Compassion Workbook-Table of ContentsForeword, Christopher Germer Introduction I. Start Where You Are: Understanding How Things Go Wrong in Relationships and How Things Get Better 1. We All Need to Be Loved 2. "Why Can't You Be Here for Me?": Understanding What Gets in the Way 3. "I Wish I Could Fix It!": Resisting Pain with Problem Solving 4. "Do You Care?": Finding Safe Connection 5. "Who Will Love Me?": Ensuring That Compassion Is Always Available to You II. Building a Foundation for Compassion in Your Relationship: Mindfulness, Common Humanity, and Kindness 6. Being Present: Mindfulness Skills to See Clearly and Quiet Reactivity 7. Cultivating Connection: Strength in Common Humanity 8. Getting What We Need: Kindness in Three Directions III. Putting It into Practice: Tailoring Compassion Skills to Your Relationship 9. "What Really Matters to Us?": Rooting Your Relationship in Your Values 10. "How Can We Really Get Each Other?": Using Compassionate Communication Skills 11. "Can We Heal Our Wounds?": Cultivating the Conditions for Forgiveness 12. "How Do We Keep Our Love Alive?": Celebrating Positive Experiences Together Resources Notes List of Audio Tracks IndexAudio Downloads: 1. Finding Strength and Softness (5:25) 2. Uncovering Your Survival Strategies and How They Impact Your Partner (5:52) 3. Discovering Our Tendencies to Fix and Finding Vulnerability Underneath (4:57) 4. Discovering What’s Underneath Your Need to Control, What Your Partner Feels, and How to Speak from Vulnerability (3:29) 5. Finding the Strong Back of Compassion (3:57) 6. Finding the Soft Front of Compassion (4:31) 7. Discovering How We Treat Ourselves and Others (5:35) 8. Putting Self-Compassion into Practice with Mindfulness, Common Humanity, and Kindness (8:54) 9. Supportive Touch (4:31) 10. Soles of the Feet (4:10) 11. Awareness of Breath (7:41) 12. Awareness of Sound (5:38) 13. STOP (5:35) 14. Touching Hands (5:06) 15. Discovering Common Humanity (5:57) 16. Belonging (6:48) 17. Loving-Kindness for Couples (9:13) 18. Motivating Yourself with Compassion (12:22) 19. Soften, Soothe, and Allow (8:42) 20. Meeting Our Own Needs (4:47) 21. Discovering Your Core Values (5:16) 22. STOP and LOVE (13:43) 23. Forgiving Others (7:48) 24. Forgiving Yourself (7:22) 25. Gratitude for Your Partner (3:51)

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Book SynopsisHow resilient is your relationship? Do you and your partner go into reactivity mode when a conflict arises? Do you wish you were closer and more connected? We all need healthy, secure relationships in order to thrive--but they can be hard to build and maintain. Where do you start? According to marriage and family therapist Michelle Becker, the answer is with yourself. By learning to practice self-compassion, you are better able to respond to your partner with love and acceptance--even when they inevitably cannot meet your every need. This caring and insightful guide shows you how to stop defaulting to feelings of annoyance, disappointment, or detachment. Instead, using techniques from Becker's renowned Compassion for Couples program (plus guided meditation practices with accompanying audio downloads) you will learn mindfulness, compassion, and other skills that bring you closer to your partner and enrich your lives together. For happy couples looking to strengthen their relationship, oTrade Review"Stunning revelations. Michelle Becker's approach has helped us find a deeper connection and finally stop trying to fix each other--paradoxically, by learning to be kind to ourselves. The 'Core Values' exercise yanked us out of the routine doldrums of marriage and reminded us why we are together. We are grateful."--Becky and Tim P., Fort Wayne, Indiana "This beautiful book will help couples move their relationships from a place of pain and blame to love and acceptance. Drawing on empirically supported self-compassion practices, the author provides concrete tools to help people open their hearts to themselves so they can open fully to their partners."--Kristin Neff, PhD, coauthor of The Mindful Self-Compassion Workbook "The absorbing, step-by-step approach makes the exercises easy to dive into. I especially enjoyed the 'Touching Hands' exercise, where my partner and I experienced what it felt like to withdraw or be withdrawn from. This is definitely the book for anyone who wants to break negative relationship patterns and work toward the love you deserve."--Lynn H., Pleasanton, California "From her vast experience as a therapist and teacher, Michelle Becker has written a masterpiece for any couple, whether you are seeking greater intimacy or help with serious conflicts. Her advice is grounded in science, with lots of examples and many simple, powerful exercises. Beautiful, timely, and important."--Rick Hanson, PhD, author of Resilient "We would all like to have relationships that are constantly supportive, empathic, and fun--but, unfortunately, things don't always work out that way. Having compassion for each other allows us to resolve conflicts, face disappointments, accept compromise, and learn the arts of apology and forgiveness. For anyone interested in building relationships based on courage, wisdom, and deep friendship, this is an ideal, inspiring guide."--Paul Gilbert, PhD, FBPsS, OBE, author of The Compassionate Mind “Michelle Becker is the therapist any couple would be lucky to find when they hit a rough spot--she is wise, practical, and without judgment. Compassion for Coupleswill transform your relationship."--Susan M. Pollak, MTS, EdD, author of Self-Compassion for Parents "This book is designed to help couples heal and thrive. Compassion does both. Compassion is a positive emotion. It brings energy and happiness into our lives. Therefore, when we wrap ourselves and our partners in compassion, suffering is transformed into something different, even into joy. It’s like alchemy, but it has to be personally experienced to be understood. Please go ahead and try, and see what happens in your own relationship."--from the Foreword by Christopher Germer, PhD, coauthor of The Mindful Self-Compassion Workbook-Table of ContentsForeword, Christopher Germer Introduction I. Start Where You Are: Understanding How Things Go Wrong in Relationships and How Things Get Better 1. We All Need to Be Loved 2. "Why Can't You Be Here for Me?": Understanding What Gets in the Way 3. "I Wish I Could Fix It!": Resisting Pain with Problem Solving 4. "Do You Care?": Finding Safe Connection 5. "Who Will Love Me?": Ensuring That Compassion Is Always Available to You II. Building a Foundation for Compassion in Your Relationship: Mindfulness, Common Humanity, and Kindness 6. Being Present: Mindfulness Skills to See Clearly and Quiet Reactivity 7. Cultivating Connection: Strength in Common Humanity 8. Getting What We Need: Kindness in Three Directions III. Putting It into Practice: Tailoring Compassion Skills to Your Relationship 9. "What Really Matters to Us?": Rooting Your Relationship in Your Values 10. "How Can We Really Get Each Other?": Using Compassionate Communication Skills 11. "Can We Heal Our Wounds?": Cultivating the Conditions for Forgiveness 12. "How Do We Keep Our Love Alive?": Celebrating Positive Experiences Together Resources Notes List of Audio Tracks IndexAudio Downloads: 1. Finding Strength and Softness (5:25) 2. Uncovering Your Survival Strategies and How They Impact Your Partner (5:52) 3. Discovering Our Tendencies to Fix and Finding Vulnerability Underneath (4:57) 4. Discovering What’s Underneath Your Need to Control, What Your Partner Feels, and How to Speak from Vulnerability (3:29) 5. Finding the Strong Back of Compassion (3:57) 6. Finding the Soft Front of Compassion (4:31) 7. Discovering How We Treat Ourselves and Others (5:35) 8. Putting Self-Compassion into Practice with Mindfulness, Common Humanity, and Kindness (8:54) 9. Supportive Touch (4:31) 10. Soles of the Feet (4:10) 11. Awareness of Breath (7:41) 12. Awareness of Sound (5:38) 13. STOP (5:35) 14. Touching Hands (5:06) 15. Discovering Common Humanity (5:57) 16. Belonging (6:48) 17. Loving-Kindness for Couples (9:13) 18. Motivating Yourself with Compassion (12:22) 19. Soften, Soothe, and Allow (8:42) 20. Meeting Our Own Needs (4:47) 21. Discovering Your Core Values (5:16) 22. STOP and LOVE (13:43) 23. Forgiving Others (7:48) 24. Forgiving Yourself (7:22) 25. Gratitude for Your Partner (3:51)

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Book SynopsisTrade ReviewJanet’s advice is brilliantly empowering and truly life-changing. She offers relatable, easy-to-follow, practical solutions and her book is a must-read for improving relationships. * Gwyneth Paltrow *Utterly fantastic. Read immediately * Claudia Winkleman *The toolkit we all need – totally straightforward, immensely helpful and captivatingly wise * Kirsty Young *An essential primer for negotiating your way through life's sticky situations, from parenting teens, to elderly parents, from siblings to spouses – this is a practical guide to unlocking the problem. * Daisy Goodwin *There is no surer route to happiness than good relationships and no better source of practical wisdom on how to get them than Janet Reibstein’s glorious constellation of insights and advice drawn from decades of saving marriages, friendships and working partnerships. Read this and your life will get better. * Octavius Black, CEO MindGym *A highly readable manual for life, which draws on deep clinical expertise to provide accessible solutions to what we all want most: improving our relationships. * Baroness Camilla Cavendish *Brilliant, insightful, and so, so smart. This truly life-enhancing book reveals the secrets to building long-lasting relationships of all kinds. * Anna Williamson *Expert insight and heartfelt guidance * Julie Etchingham *Digestible, actionable advice on getting on better with the people that matter. * Sainsbury's Magazine *This woman can help you ... the psychologist’s guide to getting on with people. * The Times *Janet Reibstein lays out the foundations we could all do with revising * Stylist magazine *Rooted in research, Reibstein’s methods are practical and positive…an instructive and thought-provoking read. * Psychologies *Reveals the secrets to effective communication and building long-lasting relationships. * Top Sante Health & Beauty *In this clear and compassionate guide, psychologist Janet Reibstein highlights how to build communication skills, nurture empathy and interact more effectively. It’s an illuminating read. * Woman's Own *Table of Contents1. Introduction: Better relating 2. Skills: Learning to interact 3. Foundations: Building blocks of success 4. Parents and children: Generation games 5. Siblings: Shared values and rivalry 6. Couples: Love and war 7. Friendship: Shifting loyalties 8. Work relationships: Setting boundaries 9. Transactions: When there is no relationship 10. Virutal relationships: The move online 11. Future relationships: Habit-forming Resources Acknowledgements

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Book Synopsis''The psychologist''s guide to getting on with people'' - The Times''Brilliantly empowering and truly life-changing ... a must-read for improving relationships.'' - Gwyneth Paltrow''Utterly fantastic. Read immediately.'' - Claudia WinklemanPsychologist and therapist Janet Reibstein reveals the secrets to effective communication and building long-lasting relationships.Do you want to get on with people better?Having good relationships from partners and family to your friends or colleagues is the key to thriving. Research shows it impacts your health, well-being, financial security and happiness. But how do you get there?Leading psychologist Janet Reibstein shows you step by step how to ''learn'' relationships. By practising four essential skills, you can master how to communicate clearly, develop empathy and forge meaningful connections. You''ll also learn howTrade ReviewJanet’s advice is brilliantly empowering and truly life-changing. She offers relatable, easy-to-follow, practical solutions and her book is a must-read for improving relationships. * Gwyneth Paltrow *Janet’s advice is brilliantly empowering and truly life-changing. She offers relatable, easy-to-follow, practical solutions and her book is a must-read for improving relationships. * Gwyneth Paltrow *Janet’s advice is brilliantly empowering and truly life-changing. She offers relatable, easy-to-follow, practical solutions and her book is a must-read for improving relationships. * Gwyneth Paltrow *Janet’s advice is brilliantly empowering and truly life-changing. She offers relatable, easy-to-follow, practical solutions and her book is a must-read for improving relationships. * Gwyneth Paltrow *Utterly fantastic. Read immediately * Claudia Winkleman *Utterly fantastic. Read immediately * Claudia Winkleman *Utterly fantastic. Read immediately * Claudia Winkleman *Utterly fantastic. Read immediately * Claudia Winkleman *The toolkit we all need – totally straightforward, immensely helpful and captivatingly wise * Kirsty Young *The toolkit we all need – totally straightforward, immensely helpful and captivatingly wise * Kirsty Young *The toolkit we all need – totally straightforward, immensely helpful and captivatingly wise * Kirsty Young *The toolkit we all need – totally straightforward, immensely helpful and captivatingly wise * Kirsty Young *An essential primer for negotiating your way through life's sticky situations, from parenting teens, to elderly parents, from siblings to spouses – this is a practical guide to unlocking the problem. * Daisy Goodwin *An essential primer for negotiating your way through life's sticky situations, from parenting teens, to elderly parents, from siblings to spouses – this is a practical guide to unlocking the problem. * Daisy Goodwin *An essential primer for negotiating your way through life's sticky situations, from parenting teens, to elderly parents, from siblings to spouses – this is a practical guide to unlocking the problem. * Daisy Goodwin *An essential primer for negotiating your way through life's sticky situations, from parenting teens, to elderly parents, from siblings to spouses – this is a practical guide to unlocking the problem. * Daisy Goodwin *There is no surer route to happiness than good relationships and no better source of practical wisdom on how to get them than Janet Reibstein’s glorious constellation of insights and advice drawn from decades of saving marriages, friendships and working partnerships. Read this and your life will get better. * Octavius Black, CEO MindGym *There is no surer route to happiness than good relationships and no better source of practical wisdom on how to get them than Janet Reibstein’s glorious constellation of insights and advice drawn from decades of saving marriages, friendships and working partnerships. Read this and your life will get better. * Octavius Black, CEO MindGym *There is no surer route to happiness than good relationships and no better source of practical wisdom on how to get them than Janet Reibstein’s glorious constellation of insights and advice drawn from decades of saving marriages, friendships and working partnerships. Read this and your life will get better. * Octavius Black, CEO MindGym *There is no surer route to happiness than good relationships and no better source of practical wisdom on how to get them than Janet Reibstein’s glorious constellation of insights and advice drawn from decades of saving marriages, friendships and working partnerships. Read this and your life will get better. * Octavius Black, CEO MindGym *A highly readable manual for life, which draws on deep clinical expertise to provide accessible solutions to what we all want most: improving our relationships. * Baroness Camilla Cavendish *A highly readable manual for life, which draws on deep clinical expertise to provide accessible solutions to what we all want most: improving our relationships. * Baroness Camilla Cavendish *A highly readable manual for life, which draws on deep clinical expertise to provide accessible solutions to what we all want most: improving our relationships. * Baroness Camilla Cavendish *A highly readable manual for life, which draws on deep clinical expertise to provide accessible solutions to what we all want most: improving our relationships. * Baroness Camilla Cavendish *Brilliant, insightful, and so, so smart. This truly life-enhancing book reveals the secrets to building long-lasting relationships of all kinds. * Anna Williamson *Brilliant, insightful, and so, so smart. This truly life-enhancing book reveals the secrets to building long-lasting relationships of all kinds. * Anna Williamson *Brilliant, insightful, and so, so smart. This truly life-enhancing book reveals the secrets to building long-lasting relationships of all kinds. * Anna Williamson *Brilliant, insightful, and so, so smart. This truly life-enhancing book reveals the secrets to building long-lasting relationships of all kinds. * Anna Williamson *Expert insight and heartfelt guidance * Julie Etchingham *Expert insight and heartfelt guidance * Julie Etchingham *Expert insight and heartfelt guidance * Julie Etchingham *Expert insight and heartfelt guidance * Julie Etchingham *Digestible, actionable advice on getting on better with the people that matter. * Sainsbury's Magazine *Digestible, actionable advice on getting on better with the people that matter. * Sainsbury's Magazine *Digestible, actionable advice on getting on better with the people that matter. * Sainsbury's Magazine *Digestible, actionable advice on getting on better with the people that matter. * Sainsbury's Magazine *This woman can help you ... the psychologist’s guide to getting on with people. * The Times *This woman can help you ... the psychologist’s guide to getting on with people. * The Times *This woman can help you ... the psychologist’s guide to getting on with people. * The Times *This woman can help you ... the psychologist’s guide to getting on with people. * The Times *Janet Reibstein lays out the foundations we could all do with revising * Stylist magazine *Janet Reibstein lays out the foundations we could all do with revising * Stylist magazine *Janet Reibstein lays out the foundations we could all do with revising * Stylist magazine *Janet Reibstein lays out the foundations we could all do with revising * Stylist magazine *Rooted in research, Reibstein’s methods are practical and positive…an instructive and thought-provoking read. * Psychologies *Rooted in research, Reibstein’s methods are practical and positive…an instructive and thought-provoking read. * Psychologies *Rooted in research, Reibstein’s methods are practical and positive…an instructive and thought-provoking read. * Psychologies *Rooted in research, Reibstein’s methods are practical and positive…an instructive and thought-provoking read. * Psychologies *Reveals the secrets to effective communication and building long-lasting relationships. * Top Sante Health & Beauty *Reveals the secrets to effective communication and building long-lasting relationships. * Top Sante Health & Beauty *Reveals the secrets to effective communication and building long-lasting relationships. * Top Sante Health & Beauty *Reveals the secrets to effective communication and building long-lasting relationships. * Top Sante Health & Beauty *In this clear and compassionate guide, psychologist Janet Reibstein highlights how to build communication skills, nurture empathy and interact more effectively. It’s an illuminating read. * Woman's Own *In this clear and compassionate guide, psychologist Janet Reibstein highlights how to build communication skills, nurture empathy and interact more effectively. It’s an illuminating read. * Woman's Own *In this clear and compassionate guide, psychologist Janet Reibstein highlights how to build communication skills, nurture empathy and interact more effectively. It’s an illuminating read. * Woman's Own *In this clear and compassionate guide, psychologist Janet Reibstein highlights how to build communication skills, nurture empathy and interact more effectively. It’s an illuminating read. * Woman's Own *Table of Contents1. Introduction: Better relating 2. Skills: Learning to interact 3. Foundations: Building blocks of success 4. Parents and children: Generation games 5. Siblings: Shared values and rivalry 6. Couples: Love and war 7. Friendship: Shifting loyalties 8. Work relationships: Setting boundaries 9. Transactions: When there is no relationship 10. Virutal relationships: The move online 11. Future relationships: Habit-forming Resources Acknowledgements

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Book SynopsisAfter two decades as a behavior analyst in the FBI, Robin Dreeke knows a thing or two about sizing people up. He's navigated complex situations that range from handling Russian spies to navigating the internal politics at the Bureau. Through that experience, he was forced to develop a knack for reading people--their intentions, their capabilities, their desires and their fears.Dreeke's first book, It's Not All About "Me," has become a cult favorite with readers seeking to build quick rapport with others. His last book, The Code of Trust, was about how to inspire trust in others as a leader. In Sizing People Up, Dreeke shares his simple, six-step system that helps you predict anyone's future behavior based on their words, goals, patterns of action, and the situation at hand.Predicting the behavior of others is an urgent need for anyone whose work involves relationships with others, whether it's leading an organization, collaborating with a teammate, or closing a sale. But predictability is not as simple as good and evil, or truth and fiction. Allies might make a promise with every intention of keeping it, not realizing that they will be unable to do so due to some personal shortcoming. And those seeking to thwart your endeavor may not realize how reliable their malevolent tells have become.Dreeke's system is simple, but powerful. For instance, a colleague might have a strong moral code, but do they believe your relationship will be long-term? Even the most upstanding person can betray your trust if they don't see themselves tied to you or your desired result in the long term. How can you determine whether someone has both the skill and will to do what they've said they're going to do? Behaviors as subtle as how they take notes will reveal their reliability.Using this book as their manual, readers will be able to quickly and easily determine who they can trust and who they can't; who is likely to deliver on promises and who will disappoint; and when a person is vested in your success vs when they are actively plotting your demise. With this knowledge they can confidently embark on anything from a business venture to a romantic relationship to a covert operation without the stress of the unknown.

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Book Synopsis'A warm and wise read for those feeling hopeful or hopeless, or somewhere in between.' - The Rev Canon Kate BottleyWe live in an age where more and more people are saying something like, 'I'm not religious, but I am spiritual'. 'Hope' isn't just a nice idea - it can be life-changing and at the very least, an empowering lens to navigate troubled times and transcend daily stress. Hope, alongside the idea of a higher power, can help people feel less alone and more supported, especially when the world turns on its head, which can happen at any point. It is well-known through history that during troubled waters and periods of change, whether that be a pandemic, the loss of a loved one or simply someone's lack of purpose, people turn to religion for the answers. Reverend Pat Allerton is here to lead us through the different themes and issues of modern life, showing us that Hope is always there. He leads us though topics such as Anxiety, Acceptance, Connection, Forgiveness, Grief, Love, Togetherness, Trust and Uncertainty to prove to us that Hope is the answer even in the darkest of times.Trade ReviewA warm and wise read for those feeling hopeful or hopeless, or somewhere in between. -- The Rev Canon Kate Bottley

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Book SynopsisDespite our deep desire to feel a sense of belonging, many of us feel isolated. The rise of technology and modern workplace practices have led people to be even more disconnected, even as we remain constantly contactable. And as our human interactions have decreased, so too have our happiness levels. This is sparking a crisis in mental health that will have repercussions for years, leaving people lonelier and organizations less productive and profitable, too. What Christine Porath has discovered in her research is that leaders, organizations, and managers of all stripes may recognize there is a cost but have few solutions for how to implement the cure: Community.With her signature depth and grasp of research across myriad industries including business, healthcare, hospitality, and sports, Porath extrapolates from the statistics on the experiences of hundreds of thousands of people across six continents to show us the potential for change. Through uniting people and sharing information, unleashing them with autonomy, creating a respectful environment, practicing radical candor, providing a sense of meaning, and boosting personal well-being, anyone can help a community truly flourish. The applications of Porath's findings are endless, and the stories and case studies are positive and uplifting. This insightful exploration of the real nature of community-building will inspire readers to unite and grow their communities-be it in the workplace, the PTA, sports, or places of worship-and make them thrive.

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Book SynopsisOwn Your Tech Career: Soft skills for technologists is a guide to taking control of your professional life. It teaches you to approach your career with planning and purpose, always making active decisions towards your goals. Whatever your road to success, you’ll benefit from the toolbox of career-boosting techniques you’ll find in Own Your Tech Career: Soft skills for technologists. You’ll discover in-demand communication and teamwork skills, essential rules for professionalism, tactics of the modern job hunt, and more. In Own Your Tech Career: Soft skills for technologists, you will: Define what “success” means for your career Discover personal branding and career maintenance Prepare for and conduct a tech job hunt Spot speed bumps and barriers that can derail your progress Learn how to navigate the rules of the business world Perform market analysis to keep your tech skills fresh and relevant about the technologySuccess in a technology career requires more than technical ability. Achieving your career goals takes clear communication, top-notch time and productivity management, and a knack for navigating business needs. These “soft skills” are vital for a well-rounded career in tech, whether as a valuable employee or a successful freelancer. about the book Own Your Tech Career: Soft skills for technologists is a guide to getting what you want out of your career in tech. You’ll start by defining your ambitions—whether that’s a high salary, a great work/life balance, or something else entirely. Once you know where you’re going, you’ll begin your journey to success with the adaptable advice laid out in this book to help you on your way. You’ll take a deep dive into the communication, conflict resolution, and teamwork skills that employers prize in technologists, and master “nine rules of professionalism” that will keep you on track through the daily grind. Finally, you’ll pay it forward with advice on becoming an amazing mentor of your juniors, and leader of your peers. about the readerFor professionals who want to take control of their career in technology. about the authorMicrosoft MVP Don Jones brings his years of experience as a successful IT trainer to this engaging guide. Don is a sought-after conference speaker, career mentor, and author of the international bestseller Learn Windows PowerShell in a Month of Lunches. He has led dozens of career and job workshops for tech professionals.

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