Management and management techniques Books

Book SynopsisJim Collins is author or co-author of six books that have sold more than 10 million copies worldwide, including the bestsellers Good to Great, Built to Last, and How the Mighty Fall. Jim began his research and teaching career on the faculty at Stanford Graduate School of Business, where he received the Distinguished Teaching Award in 1992. He now operates a management laboratory in Boulder, Colorado, where he conducts research, teaches, and consults with executives from the corporate and social sectors.More about Jim and his works can be found at his e-teaching site, where he has assembled articles, audio clips, a recommended reading list, discussion guide, tools, and other information. The site is designed to be a place for students to study and learn: www.jimcollins.comTrade Review...the biggest selling and most influential management book of the new millennium. * Financial Times *...seminal... * The Times *...a must-read... * Management Today *Peppered with dozens of stories and examples from the great and not-so-great, Collins lays a well-reasoned roadmap to excellence that any organisation would do well to consider. Like Built to Last, Good to Great is one of those books that managers and CEOs will be reading and rereading for years to come. * Amazon.co.uk Review *in this category (management books) there is nothing to touch Jim Collins... It is essential reading. * Sunday Times Business Books of the Year *Table of ContentsGood is the enemy of great; level 5 leadership; first who - then what; confront the brutal facts (yet never lose faith); hedgehog concept; a culture of discipline; technology accelerators; the flywheel and the doom loop; from good to great to built to last.

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Book SynopsisThe classic book on systems thinking, with more than half a million copies sold worldwide! This is a fabulous book. This book opened my mind and reshaped the way I think about investing. Forbes Perfect for fans of Kate Raworth, Rutger Bregman and Daniel Kahneman! The co-author of the international best-selling book Limits to Growth, Donella Meadows is widely regarded as a pioneer in the environmental movement and one of the world's foremost systems analysts . Her posthumously published Thinking in Systems, is a concise and crucial book offering insight for problem solving on scales ranging from the personal to the global. This essential primer brings systems thinking out of the realm of computers and equations and into the tangible world, showing readers how to develop the systems-thinking skills critical for 21st-century life. Some of the biggest problems facing the world―war, hunger, poverty, and environmental degradation―are essentially system failures. They cannot be solved by fixing one piece in isolation from the others, because even seemingly minor details have enormous impact. While readers will learn the conceptual tools and methods of systems thinking, the heart of the book is grander than methodology. Donella Meadows reminds readers to pay attention to what is important, not just what is quantifiable, to stay humble, and to stay a learner. No matter what industry or career you’re in, Thinking In Systems will bring clarity to the complicated, crowded and interdependent networks that make up the world today. Thinking in Systems helps readers avoid confusion and helplessness, the first step toward finding proactive and effective solutions.Trade ReviewPublishers Weekly, Starred Review- Just before her death, scientist, farmer and leading environmentalist Meadows (1941-2001) completed an updated, 30th anniversary edition of her influential 1972 environmental call to action, Limits to Growth, as well as a draft of this book, in which she explains the methodology-systems analysis-she used in her ground-breaking work, and how it can be implemented for large-scale and individual problem solving. With humorous and commonplace examples for difficult concepts such as a "reinforcing feedback loop," (the more one brother pushes, the more the other brother pushes back), negative feedback (as in thermostats), accounting for delayed response (like in maintaining store inventory), Meadows leads readers through the increasingly complex ways that feedback loops operate to create self-organizing systems, in nature ("from viruses to redwood trees") and human endeavor. Further, Meadows explicates methods for fixing systems that have gone haywire ("The world's leaders are correctly fixated on economic growth ...but they're pushing with all their might in the wrong direction"). An invaluable companion piece to Limits to Growth, this is also a useful standalone overview of systems-based problem solving, "a simple book about a complex world" graced by the wisdom of a profound thinker committed to "shaping a better future."When I read Thinking in Systems I am reminded of the enormity of the gap between systemic thinkers and policy makers. If this book helps narrow the gap, it will be Dana's greatest contribution."--Lester Brown, founder and President, Earth Policy Institute"Dana Meadows' exposition in this book exhibits a degree of clarity and simplicity that can only be attained by one who profoundly and honestly understands the subject at hand--in this case systems modeling. Many thanks to Diana Wright for bringing this extra legacy from Dana to us."--Herman Daly, Professor, School of Public Policy, University of Maryland at College Park"Reading Thinking in Systems evokes the wisdom and even the voice of Dana Meadows. We are reminded of how she was not only one of the great systems thinkers, but also one of our greatest teachers. This is modestly called a primer, and indeed it is, but unlike most books with that title, this one quickly takes one from the elementary into deep systems thinking about issues as critical today as they were when Dana wrote these words. The discussion of oil use and the interaction of its extraction pattern with economic decision making should be required reading for all energy policy makers and energy company executives (as well as all informed citizens in a democracy). The fisheries case reminds us of how little any government or private actor has done to grasp the importance of takeout flows in determining stocks when the input flows are not within our control. The commentary on economics and, yes the need to consider limits, is a clear systems statement that clarifies a great deal of discussion that goes back to The Limits to Growth. It is remarkable that Dana is able to explain with such clarity such systems concepts of stocks, flows, feedback, time delays, resilience, bounded rationality, and system boundaries and to illustrate each one with multiple informative examples. Her statement that goals that optimize subsystems will sub optimize the functioning of the total system, is truly profound. As the book moves from the 'mechanics' of systems dynamics to Dana's more philosophical perspective, we are treated to her inherent belief in human values that consider the good of all, and how much more effective considering the needs of others is likely to be in solving larger, complex problems. The universe and our society may be very complex and operate in counterintuitive, non-liner fashion, but following the insights of this book and applying them will provide for far more effective solutions to the challenges of a 7 billion person planet than current incremental, linear responses by governments, corporations and individuals."--Bill Moomaw, Professor of International Environmental Policy at the Fletcher School, Tufts University"In Dana Meadows's brilliantly integrative worldview, everything causes everything else; cause and effect loop back on themselves. She was the clearest thinker and writer co-creating the art and science of systems dynamics, and Thinking in Systems distills her lifetime of wisdom. This clear, fun-to-read synthesis will help diverse readers everywhere to grasp and harness how our complex world really works."--Amory B. Lovins, Chairman and Chief Scientist, Rocky Mountain Institute"Dana Meadows taught a generation of students, friends, and colleagues the art and science of thinking beyond conventional boundaries. For her systems thinking included the expected things like recognizing patterns, connections, leverage points, feedback loops and also the human qualities of judgment, foresight, and kindness. She was a teacher with insight and heart. This long anticipated book, the distillation of her life's work, is a gem."--David Orr, Professor of Environmental Studies and Politics, Oberlin College"The publication of Thinking in Systems is a landmark. To live sustainably on our planet, we must learn to understand human-environment interactions as complex systems marked by the impact of human actions, the prominence of nonlinear change, the importance of initial conditions, and the significance of emergent properties. Dana Meadows' final contribution is the best and most accessible introduction to this way of thinking we have. This book is destined to shape our understanding of socio-ecological systems in the years to come in much the same way that Silent Spring taught us to understand the nature of ecosystems in the 1960s and 1970s."--Oran R. Young, Professor, Donald Bren School of Environmental Science and Management at University of California, Santa Barbara"Thinking in Systems is required reading for anyone hoping to run a successful company, community, or country. Learning how to think in systems is now part of change-agent literacy. And this is the best book of its kind."--Hunter Lovins, founder and President of Natural Capital Solutions and coauthor of Natural Capitalism: Creating the Next Industrial Revolution"Dana Meadows was one of the smartest people I ever knew, able to figure out the sensible answer to almost any problem. This book explains how she thought, and hence is of immense value to those of us who often wonder what she'd make of some new problem. A classic."--Bill McKibben, author of Deep Economy"An inspiring sequel to Dana Meadows' lifetime of seminal contributions to systems thinking, this highly accessible book should be read by everyone concerned with the world's future and how we can make it as good as it possibly can be."--Peter H. Raven, President, Missouri Botanical Garden"Few matched Dana Meadows remarkable blend of eloquence and clarity in making systems thinking understandable. When Dana began her career, the field was esoteric and academic. Today it is the sine quo non for intelligent action in business and society. The publication of Meadows' previously unfinished manuscript is a gift for leaders of all sorts and at all levels."--Peter M. Senge, author of The Fifth Discipline and The Necessary Revolution

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Book SynopsisTHE SUNDAY TIMES BESTSELLER''Bill''s passion for innovation and teamwork was a gift to Apple and the world. Trillion Dollar Coach has captured his tireless spirit so future generations can learn from one of our industry''s greatest leaders''-TIM COOK, CEO, Apple ''Bill shared his wisdom generously, expecting nothing back but the joy he got from teaching others. I was privileged to have him as my coach for several years. Many times since then, when asked for advice by others, I think of Bill and try to live up to the example he set.'' -SHERYL SANDBERG, COO, Facebook Bill Campbell played an instrumental role in the growth of several prominent companies, such as Google, Apple, and Intuit, fostering deep relationships with Silicon Valley visionaries, including Steve Jobs, Larry Page, and Eric Schmidt. In addition, this business genius mentored dozTrade ReviewSchmidt, Rosenberg and Eagle have written both an ode to this self-effacing man who preferred to stay in the shadows, and a guide to the way Campbell brought people on ... The book explains Campbell's various approaches to getting the best out of people * Financial Times *

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Book SynopsisWith a new foreword by Ken BlanchardThe original, bestselling blockbuster which has transformed businesses world wide.The blockbuster number one international bestselling phenomenon is back not that it ever really went away. This easily-read story quickly demonstrates three very practical management techniques: One Minute Goals, One Minute Praisings and One Minute Reprimands.The One Minute Manager also includes information on several studies in medicine and in the behavioural sciences, which help readers understand why these apparently simple methods work so well with so many people. The book is brief, the language is simple, and best of all it works.

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Book SynopsisDr. Pamela McCauley is an internationally recognized industrial engineering researcher. She is an award-winning educator on a mission to empower others to succeed in STEM and is currently the associate dean for academic programs at the Wilson College of Textiles at North Carolina State University.

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Book SynopsisNOW WITH A FOREWORD BY ARIANNA HUFFINGTON ''This terrific book wonderfully illuminates the principles of contribution, abundance, service and success'' Stephen Covey, bestselling author of The 7 Habits of Highly Effective People''Most people don''t have the guts to buy this book, never mind the will to follow through and actually use it. But you do. And I''m certain that you''ll be glad you did'' Seth Godin, bestselling author of This is MarketingNearly a decade since its original publication, the term ''go-giver'' has become shorthand for a defining set of values embraced by hundreds of thousands of people around the world. Today this timeless story continues to help its readers find fulfilment and greater success in business, in their personal lives and in their communities.------------------------------------The Go-Giver tells the story of an ambitious young man named Joe who yearns for succeTrade ReviewMost people don't have the guts to buy this book, never mind the will to follow through and actually use it. But you do. And I'm certain that you'll be glad you did * Seth Godin, author of The Dip *These five simple principles will help you achieve your goals and fulfil your dreams! * Brian Tracy, author of Eat That Frog! *This terrific book wonderfully illuminates the principles of contribution, abundance, service and success * Stephen Covey, bestselling author of The 7 Habits of Highly Effective People *Not since Who Moved My Cheese? have I enjoyed a parable as much as this. You owe it to yourself to read The Go-Giver and share its message with those who matter most to you * David Bach, author of The Automatic Millionaire *The Go-Giver is the best business parable since The Greatest Salesman in the World and The One Minute Manager * Pat Williams, author of Souls of Steel, and senior vice president, Orlando Magic *The Go-Giver is one of those rare books that entertains with a great storyline while simultaneously delivering an uplifting, life-affirming message that we can apply immediately * Darren Richardson, author of Science of Mind *A lovely reminder to us all that the world is abundant and rewards those who act with a generosity of spirit * Lois P. Frankel, PhD, author of See Jane Lead and Nice Girls Don't Get the Corner Office *

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Book SynopsisIt''s widely accepted in business that great companies grow their revenues and profits year after year - but bigger is not necessarily better. In Small Giants, journalist Bo Burlingham takes us deep inside fourteen remarkable privately held companies, from a brewery to a record label, that chose a different path to success. These organizations quietly rejected the pressure of endless growth, deciding to focus more on satisfying business goals - being the best at what they do, creating a stimulating place to work, providing perfect customer service and making important contributions to their communities.But what are the magic ingredients that make these companies unique? Why and how does their approach work in such widely varying industries? And what lessons can we learn from them? A fresh, inspirational guide to business strategy, Small Giants will help any entrepeneur consider new directions to make their company great.

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Book SynopsisQuiet leaders are masters at bringing out the best performance in others. They improve the thinking of people around them - improving the way their brains process information - without telling anyone what to do. This book provides a brain-based approach that helps executives and managers improve their own and their colleagues' performance.Trade Review"This highly practical guide includes exercises for each major concept, giving readers a chance to practice what they've learned." -- Library Journal "Quiet Leadership will help you improve other people's thinking, which is the best place to begin improving other people's performance." -- Marshall Goldsmith, founder of Marshall Goldsmith Partners; named one of the 50 greatest thinkers who have impacted the field of management by the American Management Association. "Essential reading for any leader who has ever wondered 'Why don't people do what I tell them to do?.'" -- Elisa Mallis, Human Performance Consultant, Accenture, London A quick and useful guide to a softer management style that draws on recent discoveries in the field of neuroscience -- Continental Magazine

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisProvides information on how to implement the ideas outlined in "The Five Dysfunctions of a Team".Table of ContentsWhy a Field Guide? xiii Section One: Getting Clear on the Concept 1 The Case for Teamwork 3 A Quick Overview of the Model 7 Two Important Questions 9 Section Two: Overcoming the Five Dysfunctions of a Team 11 Overcoming Dysfunction #1: Building Trust 13 Overcoming Dysfunction #2: Mastering Conflict 37 Overcoming Dysfunction #3: Achieving Commitment 51 Overcoming Dysfunction #4: Embracing Accountability 61 Overcoming Dysfunction #5: Focusing on Results 69 Section Three: Answering Questions and Anticipating Problems 81 Common Questions 83 Objections from Participants 89 Obstacles to Avoid 93 Section Four: Building the Team 101 Team-Building Road Map 103 The Initial Off-Site 107 Tools and Exercises in Detail 113 Glossary of Terms 143 Resources 149 Acknowledgments 153 About the Author 155

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Book SynopsisMark McCormack, dubbed 'the most powerful man in sport', founded IMG (International Management Group) on a handshake. It was the first and is the most successful sports management company in the world, becoming a multi-million dollar, worldwide corporation whose activities in the business and marketing spheres are so diverse as to defy classification. Here, Mark McCormack reveals the secret of his success to key business issues such as analysing yourself and others, sales, negotiation, time management, decision-making and communication. What They Don't Teach You at Harvard Business School fills the gaps between a business school education and the street knowledge that comes from the day-to-day experience of running a business and managing people. It shares the business skills, techniques and wisdom gleaned from twenty-five years of experience.Trade ReviewMark McCormack is an entrepreneur extraordinaire * Daily Telegraph *Mark McCormack's book is a revelation -- Robert A. Anderson, Former Chairman Rockwell InternationalThe undisputed king of sports marketing * BBC Sport *The most powerful man in sport * Sports Illustrated *He was a genius when it comes to sports marketing -- Tiger WoodsHis legacy is international sport as we know it -- European PGA Tour chief Ken Schofield

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Book SynopsisWith a new foreword by Ken BlanchardAdapting One Minute Manager techniques to enable successful leadership to happen. Using different ways to motivate different kinds of people.Leadership and The One Minute Manager goes straight to the heart of management as it describes the effective, adaptive styles of Situational Leadership. In clear and simple terms it teaches how to become a flexible and successful leader, fitting your style to the needs of the individual and to the situation at hand, and using the One Minute Manager techniques to enhance the motivation of others.

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Book Synopsis30 challenges faciles à mettre en place pour développer vos compétences managériales et devenir un leader performantVos compétences managériales sont sur le point d’évoluer. Être un manager performant n’est pas toujours évident et Scott Jeffrey Miller en a fait les frais. Du chaos au succès, il nous partage ses clés pour devenir un leader inspirant et efficace.Vous pouvez devenir un grand Team leader. Ce guide changera définitivement votre façon de manager et vous permettra d’instaurer un management opérationnel et stratégique. Devenez le manager que vous auriez aimé avoir, inspirez vos collaborateurs, instaurez le bien-être au travail et développez une vraie culture d’entreprise grâce à ce guide au ton décontracté et à ses 30 challenges applicables au quotidien!Ces 30 défis vous permettront: De devenir un vrai leader inspirant D’améliorer la performance au travail De créer une vision d’équipe De développer la culture d’entreprise Et d’obtenir des résultats concrets Si vous êtes à la recherche d’un livre sur le management ou le leadership tels que Dream Team ou Manager+ et si vous avez été séduit par l’ouvrage incontournable de Stephen Covey, Les 7 habitudes, alors laissez-vous inspirer par Management Mess!Trade Review« Pourquoi devrait-on vous suivre ? C’est la question au cœur du nouveau livre de Scott Miller, percutant de vérité. Il y expose 30 principes puissants qui vous aideront à répondre à cette question afin d’incarner le leader que vous êtes destiné à devenir. Il s’y livre avec une authenticité et une vulnérabilité qui forceront votre respect. »—Daniel H. Pink, auteur de When To Sell Is Human et Drive « Avec l’esprit et l’honnêteté qui le caractérisent, Scott Miller assume ses propres errements en matière de leadership et illustre combien il est facile de se laisser prendre au piège d’un management centré sur soi. Non seulement ce livre est bourré d’humour à chaque page, mais il regorge de conseils concrets – exercés par tous ceux qui réussissent en management dans le monde entier – et qui vous aideront à abandonner vos anciennes pratiques pour devenir un leader que tout le monde a envie de suivre. » —Liz Wiseman, auteure de Multipliers: How the Best Leaders Make Everyone Smarter « Honnête, sincère et généreux, voici le nouvel incontournable pour un leadership authentique. » —Seth Godin, auteur de This Is Marketing

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Book SynopsisAnyone can be a quiet influencer. But not everyone knows how."A tremendous and relevant read!" Stephen M. R. Covey, New York Times and #1 Wall Street Journal bestselling author of The Speed of TrustDrawing on the enduring wisdom of the Buddha, Confucius, Rumi, Gandhi and others, The Art of Quiet Influence shows anyone, not just bosses, how to use influence without authority, a key mindfulness principle, to get things done at work and in life. Through the classic wisdom of 12 Eastern sages, relevant insights from influence research, and anecdotes and advice from 25 contemporary experts, Davis lays out a path for becoming a "mainspring," the unobtrusive yet powerful influencer first introduced in her book The Greats on Leadership.Organized around three core influence practices - Invite Participation, Share Power, and Aid Progress - readers will learn how to take mindfulness practice "out of the gym and onto the field," while gaining the confidence and practical know-how to be influential in whatever role they occupy.

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Book SynopsisA NEW YORK TIMES BESTSELLERKoch Industries is one of the largest private companies in the world with an estimated worth of $100 billion. But what makes this company so profitable? You won''t find its name on the connectors in your smartphone or your baby''s ultra-absorbent nappies, but Koch makes these and many other innovations, driven by its Market-Based Management system for generating good profit.Good profit results from products and services that improve people''s lives. It results from a culture where employees are empowered to be entrepreneurial and customer-focused.Drawing on stories from his nearly six decades in business, Charles Koch shows how any company, industry or organisation can:* Thrive in spite of disruption and changing consumer values* Create accountability with ownership and decision rights for employees based on their comparative advantages and contributions, not job title* F

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Book SynopsisYou're either a Purple Cow or you're not. You're either remarkable or invisible. Make your choice. What do Apple, Starbucks, Dyson and Pret a Manger have in common? How do they achieve spectacular growth, leaving behind former tried-and-true brands to gasp their last? The old checklist of P's used by marketers - Pricing, Promotion, Publicity - aren't working anymore. The golden age of advertising is over. It's time to add a new P - the Purple Cow. Purple Cow describes something phenomenal, something counterintuitive and exciting and flat-out unbelievable. In his new bestseller, Seth Godin urges you to put a Purple Cow into everything you build, and everything you do, to create something truly noticeable. It's a manifesto for anyone who wants to help create products and services that are worth marketing in the first place.

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Book SynopsisDo you ever doubt your coaching style is achieving the best results for your clients? Have you ever felt there's room for growth, but you're not sure how to achieve it? To create a more sustainable transformation in the people you coach, you need to start with your own mindset. As a coach, you know you can't change what you do, unless you alter what you believe first. By shedding the ineffective scripts, trappings and beliefs that a lifetime of personal interactions, professional training and even your parents have taught you, you can reset your thinking to a beginner's mentality and so begin a fulfilling and exciting journey to coaching mastery. In this fresh and highly effective field guide, Master Mentor Coach, Clare Norman gets into your head to help you pinpoint the attitudes that you need to unlearn and reframe. Through Clare's rich experience, illuminating real-life stories, and practical guidance you can shift towards more useful thinking and powerful skillsets by: Spotting and changing your own restrictive coaching mindsets Understanding how marginal gains can lead to maximal outcomes Embracing replacement paradigms and new thought patterns Rediscovering what you love about coaching and its power to resource people It's time to ditch the old beliefs that are holding you back, free your thinking and make the move from getting transactional results to being a transformational coach.Trade ReviewKeep this book at your side at all times! Its everything a great coach should be. - Kim Morgan, MCC and Director of Barefoot CoachingEssential reading for all coaches. Skilfully lays out the important mindset shifts required to become masterful in your work. - Marie Quigley, MCC, EMCC ESIA Director & Co Founder Empower WorldThought-provoking! This is a must-read for anyone who wants to get out of their own way and move further toward becoming a great coach. - Roger Fielding Coach, Mentor Coach, Course Tutor of University of CambridgeAn invaluable companion to take your coaching to the next level, strengthen your skills and support your ongoing development. - Jane Adshead-Grant, MCC, Author of The Listening Coach

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Book Synopsis The international bestseller—now with a new preface by author John Kotter.Millions worldwide have read and embraced John Kotter’s ideas on change management and leadership.From the ill-fated dot-com bubble to unprecedented M&A activity to scandal, greed, and ultimately, recession—we’ve learned that widespread and difficult change is no longer the exception. It’s the rule. Now with a new preface, this refreshed edition of the global bestseller Leading Change is more relevant than ever.John Kotter’s now-legendary eight-step process for managing change with positive results has become the foundation for leaders and organizations across the globe. By outlining the process every organization must go through to achieve its goals, and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work.

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Book Synopsis “An outstanding book about CEOs who excelled at capital allocation.” — Warren Buffett#1 on Warren Buffett’s Recommended Reading List, Berkshire Hathaway Annual Shareholder Letter, 2012Named one of “19 Books Billionaire Charlie Munger Thinks You Should Read” in Business Insider.“A book that details the extraordinary success of CEOs who took a radically different approach to corporate management.” — Charlie Munger, Vice-Chairman of Berkshire Hathaway Corporation“Thorndike explores the importance of thoughtful capital allocation through the stories of eight successful CEOs. A good read for any business leader but especially those willing to chart their own course.” — Michael Dell, chairman of the board of directors and chief executive officer of DellWhat makes a successful CEO? Most people call to mind a familiar definition: “a seasoned manaTrade Review"An outstanding book about CEOs who excelled at capital allocation." -- Warren Buffett "One of the Most Important Business Books in America." -- Forbes "This book completely changed my business life... If you want to build a company that generates incredible returns, this book should be on your required reading list." -- Dave Morin, Founder & Partner, Slow Ventures as seen on Medium "... easily the best investment or business book published in the past few years..." -- Brendan Matthews, Motley Fool "...an important insider's perspective, an unapologetic glimpse into the hard-core investor view of what success looks like." -- Forbes.com "It focuses on the less sexy but equally important job of a CEO--capital allocation." -- Mebane Faber, CIO and portfolio manager at Cambria Investment Management (Business Insider's Wall Street Reading List for 2014) "Thorndike wants to give any manager or business owner the confidence to occasionally do things differently from your peers ... to make the most of the cards they're dealt and to delight their shareholders." -- Financial Times "[Thorndike's] findings turn received wisdom about CEO success on its head. It's not revenue and profit growth, but the increase in a company's per share value that offers the ultimate barometer of a CEO's greatness... Thorndike may have discovered an alchemic formula for CEO success. But will existing CEOs listen?" -- economia "Thorndike has done extensive research on each of the people features, and their success story makes for an inspiring and most definitely, compelling read." -- The Hindu (India) "An extremely instructive read...well worth the effort." -- Business Traveller magazine "This is an eminently readable volume with plenty of lessons." -- The Irish Times ADVANCE PRAISE for The Outsiders: Jim Collins, author, Good to Great; coauthor, Built to Last and Great by Choice-- "Will Thorndike dissects an eclectic and fascinating group of business leaders who created exceptional long-term value. He takes the unique angle of examining great CEOs as chief allocators of capital, so disciplined in their empirical rationality as to be nonconformists in the very best sense. Thorndike's take is fresh, smart, and provocative--and well worth learning." Michael J. Mauboussin, Chief Investment Strategist, Legg Mason Capital Management; author, The Success Equation-- "Will Thorndike provides management principles that are as rock solid as they are rare and shares the engaging stories of eight CEOs who lived by them. The ideas in this book provide both executives and investors with the North Star of value. Follow it and prosper." Mason Hawkins, Chairman and CEO, Southeastern Asset Management-- "The Outsiders is a must-read for leaders--and aspiring leaders--striving to become exceptional CEOs, and for investors interested in partnering with exceptional stewards of corporate capital." Walter Kiechel, author, The Lords of Strategy-- "If creating wealth for shareholders is the ultimate test of a CEO, meet the champions. The names of these 'outsiders' may come as a surprise, but you will learn valuable strategic lessons from their iconoclastic ways." Thomas A. Russo, Partner, Gardner Russo & Gardner-- "The Outsiders celebrates leaders who kept their firms focused, rewarded their management despite long periods of inactivity, and--by keeping their companies out of trouble--found themselves free to pounce when compelling opportunities arose. A highly effective playbook for excellence."

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Book SynopsisThe totally revised edition of a groundbreaking bestseller, first published in 1986, provides information and guidance in starting and maintaining a small business or franchise in the 1990s.

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Book SynopsisThere isn't a business that doesn't want to be more creative in its thinking, products and processes. In The Art of Innovation, Tom Kelley, partner at the Silicon Valley-based firm IDEO, developer of hundreds of innovative products from the first commercial mouse to virtual reality headsets and the Palm hand-held, takes readers behind the scenes of this wildly imaginative company to reveal the strategies and secrets it uses to turn out hit after hit. Kelley shows how teams: -Research and immerse themselves in every possible aspect of a new product or service -Examine each product from the perspective of clients, consumers and other critical audiences -Brainstorm best when they are focussed, being physical and having fun The Art of Innovation will provide business leaders with the insights and tools they need to make their companies the leading-edge top-rated stars of their industries.Trade ReviewOn nearly every page, the story of some upstart invention is recounted in patter that's as good as a skilled magician's ... Almost like visiting an IDEO workshop in person * Wired *In light of all the books on the market about creativity, it takes a certain amount of chutzpah to call your book The Art of Innovation. Yet Kelley makes a good case ... Practical, clearly written, and highly detailed * USA Today *Tom Kelley has unlocked the magic box of innovation for corporate America ... If you're trying to create product lust, The Art of Innovation shows you how to do it -- Bruce Nussbaum * BusinessWeek *

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Book SynopsisThe bestselling guide to managing organisational change, with over 650,000 copies sold, is now revised and updated for today''s rapidly changing workplace where change is a constant. In a landscape of big mergers, global teams and evolving technology, it''s more important than ever for employees and managers to be adaptable to change. When restructuring hits the workplace, the actual situational shifts are often not as hard to work through as the psychological components that accompany them. Successful organisational change takes place when employees have a clear purpose, a plan for, and a part to play in their changing surroundings. For 25 years, Managing Transitions has been the go-to resource for managers to navigate tumultuous times. Now, this essential book has been updated to address new trends and challenges in today''s work cultures, including generational differences, inclusivity, cross-functional teams, remote and work-from-home colleagues, and more.Trade ReviewManaging Transitions was timely when it first appeared 25 years ago. It is even more relevant now, at a time of unprecedented change and transition. The Bridges' deep understanding of how we experience the destabilising forces of change - and their well-tested strategies for helping people through it - are more important than ever. -- Marshall Goldsmith, executive coach, business educator, and New York Times best-selling author, ranked top leadership thinker in the world by Thinkers50A very wise book by a very wise man. This new edition is a celebration of William Bridges' original insights and practical guidance. With incisive contemporary cases and immediately useful applications, Susan Bridges masterfully reintroduces his exceptional work to a new generation. -- Jim Kouzes, coauthor of the best-selling 'The Leadership Challenge'Pick up any business book today and you will find words about unending change. What better guide for this unrelenting change than someone who has spent decades studying and reporting on how to survive it? If you need that guide - grab this book! William and Susan Bridges provide a road map to get through the most difficult work and life passages. -- Beverly Kaye, founder, Career Systems International; coauthor, 'Love 'Em or Lose 'Em'This richly updated new edition of the insightful Managing Transitions, filled with fresh and compelling examples, will be indispensable for leaders trying to guide their organizations through a period of unsettling change by managing the pain and uncertainty of the neutral zone. A timely update to a timeless book. -- Sally Helgesen, author, 'The Female Vision' and 'Thriving in 24/7'Managing change is a way of life in today's organisations, yet too often it's handled poorly. That's why Managing Transitions has become the essential guide on how to do it right. This new, revised edition deftly guides the reader through the organisational change process from start to finish, offering practical advice grounded in the authors' vast experience working with every size and type of organisation. This book is must reading for every leader, manager, and employee undergoing a change process. Come to think of it, doesn't that include just about everyone? -- John Alexander, president, Leadership Horizons and former president and CEO of the Center for Creative LeadershipThe most important idea I have encountered about organizational change is this: great change requires human transition. Decades of experience have proven that no magic set of steps, no financial incentive, no clever argument, and no threat can guarantee that a workforce will embrace change. People need real help in psychologically transitioning to a new situation--and that help is available here. In this fourth edition of Managing Transitions, William and Susan Bridges further expand their proven approach for helping people and organizations embrace real change. -- Walter McFarland, coauthor of 'Choosing Change' and board chair emeritus for the Association for TalentManaging Transitions is an essential guide for leaders and Chief People Officers who are navigating transitions and change within any organisation. It is also a handbook in life for dealing with endings, new beginnings, and the disruptive 'neutral zone' in between. This book provides a pathway to human and authentic leadership and a way to gracefully navigate through the changes we all face in life. -- Gabrielle Toledano, EVP and chief talent officer, Electronic Arts, Inc.Susan Bridges has done something generous, courageous, and brilliant with her updating of this classic and treasured book by Bill Bridges. In a collaborative process with the ideas of her late husband and business partner, she has made the language, concepts, and examples fresh again and available to a new audience. Bill's ideas have been fundamental to my own practice, and now they will inspire a new generation of leaders and change-makers to be wise, humane, and strategic, as they move their complex organisations through and increasingly challenging set of realities. -- B. Kim Barnes, CEO, Barnes & Conti Associates; author, 'Exercising Influence'Change is constant in today's global business environment, and yet change management continues to be a challenge for most organisations. That's why Managing Transitions remains an important book; it identifies the critically important role that understanding the human size of transition plays in effective change management. This updated edition is a must-read for anyone who wants to lead change successfully. -- Tony Bingham, president and CEO for the Association for Talent Development

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Book SynopsisThe definitive edition - updated and expanded, with access to an online toolkit.''The bible of coaching guides...No other book gives you the tools, skills, and the fundamentals needed to succeed in these delicate relationships.'' Stephen R. Covey, Author of The 7 Habits of Highly Effective PeopleCo-Active Coaching offers current and aspiring coaches, leaders and managers in organisations and anyone wanting to strengthen interpersonal relationships, a practical, yet transformative communication process called the Co-Active Model. Since its creation by the authors more than 25 years ago, the Co-Active Model and the book have formed the foundation of the authors'' six-part coach training program delivered globally to tens of thousands of individuals each year through the authors'' training institute, CTI. With its origins in the coaching profession, the Co-Active Model also applies to work and interpersonal relationships because it Trade ReviewThe bible of coaching guides...No other book gives you the tools, skills, and the fundamentals needed to succeed in these delicate relationships. -- Stephen R. Covey, Author of 'The 7 Habits of Highly Effective People'Co-Active Coaching should be required reading for every manager or employee who wants to succeed in the workplace. -- Marshall Goldsmith, author of the New York Times best-sellers 'MOJO' and 'What Got You Here Won't Get You There'Co-Active Coaching exudes the catalytic power to transform your organization and your life. Read it, savor it and practice it to become a purpose-filled leader of life! -- Kevin Cashman, best-selling author, 'Leadership from the Inside Out' and 'Awakening the Leader Within'Gives you the tools, the skills, the strategies and the ethical frameworks to achieve powerful goals: Changing lives and changing the world. -- Celeste Schenck, President, American University of ParisCo-Active Coaching insightfully reveals how to unlock a person s potential and enlighten their past, present and future. It's a must-read for all self-empowered senior executives. -- Michael Cheah, former President of Xian Janssen Pharmaceutical, China (A Johnson & Johnson Group of Companies)

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Book SynopsisJulie Starr is an expert and thought leader in the field of coaching. Since 2002, her best-selling book The Coaching Manual has supported the evolution of the coaching profession through simple, powerful principles and practical approaches. Her books are translated into many languages and are required reading on coach training programmes around the world. With over 20 years and thousands of hours coaching experience, Julie supports CEO's and executives from the world's largest organizations. Her approach is challenging, compassionate and empowers clear leadership.Trade Review“The most comprehensive book on the practice of coaching that I have come across. If anyone wishes to become a one-to-one coaching and only reads one book about it, this could well be that book.” Sir John Whitmore "Full of important information that all coaches just need to know! I would absolutely recommend this book to any coach, neophyte or experienced." Cherie Carter-Scott, Ph.D. MCC "The definitive resource for aspiring as well as seasoned coaches. No one has brought to life the nuts and bolts better than Julie Starr." Marshall GoldsmithTable of Contents1. Introduction 2. Collaborative Coaching 3. Coaching Principles or Beliefs 4. Fundamental Skills of Coaching 5. Barriers to Coaching 6. Coaching Conversations: The Coaching Path 7. Coaching Assignment: Structure and Process 8. Emotional Maturity and Coaching 9. Becoming a Coach 10. Consolidate Your Learning Toolkit – Practise Coaching Behaviours and Build Assignments

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Book SynopsisExam Board: SQA Level: Higher Subject: Business Management First Teaching: August 2018 First Exam: May 2019Get your best grade with comprehensive course notes and advice from Scotland's top experts, fully updated for the latest changes to SQA Higher assessment. How to Pass Higher Business Management Second Edition contains all the advice and support you need to revise successfully for your Higher exam. It combines an overview of the course syllabus with advice from a top expert on how to improve exam performance, so you have the best chance of success.- Revise confidently with up-to-date guidance tailored to the latest SQA assessment changes - Refresh your knowledge with comprehensive, tailored subject notes- Prepare for the exam with top tips and hints on revision techniques- Get your best grade with advice on how to gain those vital extra marks

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Book SynopsisInnovation is the lifeblood of every company - the fuel that keeps an organisation going in a tough marketplace. But by its very nature it's hard to plan for, quantify and coach. In The Ten Faces of Innovation Tom Kelley explains how to do it. Kelley, author of bestselling The Art of Innovation, reveals the strategies that his world-famous design firm IDEO uses to foster original thinking and overcome naysayers who stifle creativity. For Kelley, innovation is all about individuals and teams. He identifies ten key roles developed by IDEO that anyone can adopt in order to innovate in different situations. Ranging from 'the anthropologist' and 'the hurdler' to 'the experience architect' and 'the cross-pollinator', they are all illustrated with real corporate examples and will help you transform the way you work, and show those around you how to do the same. The result is a brilliant and applicable guide to fostering creativity and creating a culture of innovation in any workplace.Trade ReviewThe book's detailed, often quirky examples will inspire. * Harvard Business Review *This book delivers some tasty morsels to managers hungry to boost their companies' level of innovation. Funny, insightful, and chock-full of surprising examples. * Businessweek *Essential reading for every single person in your organisation - even the CEO ... Each page contains a nugget that's worth the price of the entire book. -- Seth Godin, bestselling author of * Purple Cow *Kelley throws off innovation as lesser men throw off dandruff ... * Guardian *A thoroughly original and thoroughly tested approach to creating a 'culture of innovation' ... Rigorously applying his 'Ten Faces' will get the innovational ball rolling ... fast. Bravo! -- Tom Peters, bestselling author of In Search of ExcellenceStudded with inspirational examples of companies and individuals who have taken innovative paths to success and profit ... if the future is innovation, Kelley's new publication is the roadmap. - Book of the Week * Creative Match.com *Breezy and well written ... Aspiring business innovators and fans of The Art of Innovation may find further inspiration in this handbook. * Publishers Weekly *

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Book SynopsisInternationally recognized leadership expert John C. Maxwell teaches readers how to shift their leadership to keep innovating, improving, and influencing others in today's fast-paced world.

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Book SynopsisWhether you're new to the field or a seasoned executive, this book will give you a firm grasp on what it takes to make an organization perform. It presents the basic principles of management simply, but not simplistically. Why did an eBay succeed where a Webvan did not? Why do you need both a business model and a strategy? Why is it impossible to manage without the right performance measures, and do yours pass the test? What Management Is is both a beginner's guide and a bible for one of the greatest social innovations of modern times: the discipline of management. Joan Magretta, a former top editor at the Harvard Business Review, distills the wisdom of a bewildering sea of books and articles into one simple, clear volume, explaining both the logic of successful organizations and how that logic is embodied in practice. Magretta makes rich use of examples -- contemporary and historical -- to bring to life management's High Concepts: value creation, business models, competitive strategy, and organizational design. She devotes equal attention to the often unwritten rules of execution that characterize the best-performing organizations. Throughout she shows how the principles of management that work in for-profit businesses can -- and must -- be applied to nonprofits as well. Most management books preach a single formula or a single fad. This one roams knowledgeably over the best that has been thought and written with a practical eye for what matters in real organizations. Not since Peter Drucker's great work of the 1950s and 1960s has there been a comparable effort to present the work of management as a coherent whole, to take stock of the current state of play, and to write about it thoughtfully for readers of all backgrounds. Newcomers will find the basics demystified. More experienced readers will recognize a store of useful wisdom and a framework for improving their own performance. This is the big-picture management book for our times. It defines a common standard of managerial literacy that will help all of us lead more productive lives, whether we aspire to be managers or not.Trade ReviewThis book will help managers in any type of organization, including nonprofits and the public sector, do their jobs better * Harvard Business Review *

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Book SynopsisToday's consumers are increasingly looking for brands that resonate with their personal values and do something good for the world. Demand for sustainability has reached an all-time high, where brands are expected to play an important role in shaping a more sustainable future. Consumers are aware of the environmental and social impacts of their purchases, which has resulted in demand for transparency from brands and companies demonstrating a commitment to ethical practices. This book, by a leading brand strategist and practitioner, calls out to those companies and brands that want to work towards a more sustainable and equitable future. Besides showing how brands work, it provides a practical roadmap for the creation of successful brands that contribute towards a more just and regenerative world. The world is changing and people are seeking brands that have a higher purpose and that are actively working to make a difference in society.

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Book SynopsisTrade Review“The Prosperity Paradox has the power to transform our thinking about philanthropy and social good. As we continue to grapple with how to lift people out of poverty, Clay Christensen, Efosa Ojomo and Karen Dillon provide a new and innovative solution for millions of people around the world. It’s a must-read for anyone with an interest in global affairs who wants to create a truly thriving society.” — Arianna Huffington, Founder & CEO, Thrive Global “The Prosperity Paradox will fundamentally change the conversation about the role of philanthropy in development. As Christensen, Ojomo, and Dillon capture perfectly, to tackle truly important problems, we need to reset our current thinking. Market-creating innovation needs to play a critical role in enabling a path out of poverty through market-driven solutions. Most foundations do not exercise the power they have to provide catalytic capital to engage in high risk ventures that may unlock sustainable replicable and scalable game changing solutions.” — Irene Pritzker, President & Chief Executive Officer, IDP Foundation, Inc. “Clayton Christensen’s latest book The Prosperity Paradox is a must-read. Powerful, persuasive, and wonderfully written, Christensen and his coauthors make a compelling case for the game-changing role of innovation in some of the world’s most desperate economies.” — Eric Schmidt, Former Executive Chairman of Google and Alphabet “The Prosperity Paradox is a manifesto and a call to action for those who recognize that our survival depends on creating opportunity. This book will help innovators be more compassionate. And the compassionate be more innovative.” — Tom Fletcher, CMG, former UK Ambassador and author of The Naked Diplomat “The Prosperity Paradox by Clayton Christensen, Efosa Ojomo, and Karen Dillon is a timely must-read on the mindset change that turns poverty into opportunity and enables the creation of sustainable prosperity. As World Bank Treasurer, I saw first-hand how the innovative approaches described in this compelling easy to read primer empowers development practitioners and businesses to seek out these profitable opportunities.” — Arunma Oteh, former World Bank Treasurer “The rise of any economy, local or global, must be fueled by innovative entrepreneurs willing to build new markets. With The Prosperity Paradox, Christensen, Ojomo, and Dillon offer powerful insight and guidance on how we can channel our efforts to create jobs, generate growth, and impact individual lives all over the world.” — Steve Case, Chairman & CEO of Revolution and co-founder of AOL “Prosperity Paradox is the most important business book since Peter Drucker. It will dramatically change all initiatives on development and well beyond – starting with venture capital and entrepreneurship. It is a must-read for anyone who cares about sustainable economic development.” — Eduardo Braun, Leader of the Advisory Board, Buenos Aires Innovation Park and author of People First Leadership “The Prosperity Paradox perfectly illustrates the need for investment and support for local innovators. Christensen, Ojomo and Dillon show how real entrepreneurs have created booming businesses in low- and middle-income countries, while generating economic growth. This book is necessary for any entrepreneur who wants to create positive and lasting change, and for any government official or investor who wants a better way to spur global development.” — Matias Recchia, Co-Founder and CEO of IguanaFix “I can’t recommend this book highly enough. Christensen, Ojomo, and Dillon deeply understand both the challenges and opportunities of innovating in unexpected places – and the satisfaction of creating a market that enables prosperity to thrive.” — Richard Leftley, Chief Executive Officer of MicroEnsure

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisThis book selects Chinese excellent enterprise management cases, integrating into the education system of business schools, sharing "China's new story" to readers, and boosting the process of national economic construction and enterprise transformation. Chinese enterprises face unprecedented opportunities and challenges under the circumstance of fast-changing technology, economy, and political environment. In the face of various uncertainties, they have risen to prominence and constantly summed up enterprise management concepts and practical experience suitable for their own development to reshape their competitive advantages and enhance their market value. Based on the investigation, this book covers the major theoretical aspects of management principles such as planning, organizing, leading, controlling, and innovation. The 17 selected cases from manufacturing, retailing, technology/big data service, agriculture, and other industries cover strategic management, entrepreneurial management, human-oriented management, information management, and organizational innovation management. We hope that readers can get some valuable practical experience and enlightenment from the practices in these fields. The book also includes two case study guides, which guide readers to form a case study's thinking. It also encourages readers to broaden their learning ideas on management.Table of ContentsChapter 1. Plan: Strategic Management.- Chapter 2. Organization: Entrepreneurship.- Chapter 3. Leadership: Humanistic Management.- Chapter 4. Control: Information System.- Chapter 5. Innovation: Organizational Innovation Management.- Chapter 6. Learning Instructions for Management Case Samples

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Book SynopsisA Washington Post Bestseller Three Principles for Managing--and Avoiding--the Problems of Growth Why is profitable growth so hard to achieve and sustain? Most executives manage their companies as if the solution to that problem lies in the external environment: find an attractive market, formulate the right strategy, win new customers. But when Bain & Company's Chris Zook and James Allen, authors of the bestselling Profit from the Core, researched this question, they found that when companies fail to achieve their growth targets, 90 percent of the time the root causes are internal, not external--increasing distance from the front lines, loss of accountability, proliferating processes and bureaucracy, to name only a few. What's more, companies experience a set of predictable internal crises, at predictable stages, as they grow. Even for healthy companies, these crises, if not managed properly, stifle the ability to grow further--and can actively lead to decline. The key insight from Zook and Allen's research is that managing these choke points requires a "founder's mentality"--behaviors typically embodied by a bold, ambitious founder--to restore speed, focus, and connection to customers: * An insurgent's clear mission and purpose * An unambiguous owner mindset * A relentless obsession with the front line Based on the authors' decade-long study of companies in more than forty countries, The Founder's Mentality demonstrates the strong relationship between these three traits in companies of all kinds--not just start-ups--and their ability to sustain performance. Through rich analysis and inspiring examples, this book shows how any leader--not only a founder--can instill and leverage a founder's mentality throughout their organization and find lasting, profitable growth.Trade Review"While speed, innovation, big data, and disruption are the business buzzwords of the day, the best books of 2016 argue for a more considered and considerate, human-centered, inclusive, and deliberately constructive approach to business. Change is in the air and technology is on the rise, but business is still a human pursuit, and should be humane. In a media climate dominated by Twitterstorms and sound bites, it is important to dive deeper into the issues and inform ourselves more fully before taking action. These books help do that." -- Editorial Director Dylan Schleicher on the 800-CEO-READ 2016 Business Book of the Year Longlist, which includes THE FOUNDER'S MENTALITY "As a founder myself, I get it. I care about my company so much. I understand what it means to have a founder around. ... I think your book is so interesting, so right on." -- J.J. Abrams, MSNBC's "Your Business" "In a good book, I look for people who have made a ton of mistakes, so I can learn from them. One of the observations in The Founder's Mentality [by Chris Zook and James Allen] is that founder-led companies in general perform better on the stock market." -- Chieh Huang, cofounder and CEO of Boxed on what he reads at 30,000 feet, as seen in Forbes "Chris Zook and James Allen have done a fine job of putting this theory into words. Their book, The Founder's Mentality is the product of a lot of research, and thousands of hours of experience by these two senior Bain partners." -- Management Today, UK "Fascinating and worth noting." -- Amanda Lang, Bloomberg GO "If your company isn't soaring as anticipated, look inside not out. Chances are your problems aren't due to market forces but rather issues such as a distancing from core principles, becoming deaf to your consumer's voice and sometimes a founder not empowering his people. These are some of the insights gleaned from The Founder's Mentality." -- USA Today "Summer is here, and everyone needs a business book or two to read. I'm recommending The Founder's Mentality: How to Overcome the Predictable Crises of Growth by two very senior partners and strategy practice heads at Bain & Company--Chris Zook and James Allen. -- Forbes.com "Excellent ... Zook and Allen's book focuses on how to manage the following dilemma: How can we manage growth without destroying what made us great? ...The Founder's Mentality causes us to appreciate the brilliance of an IKEA and to take practical steps to keep the Founder's Mentality at the forefront of the way we define strategy, the way we hire front line people, and the way we design compensation systems." -- Psychology Today "Chris Zook and James Allen are known for their books on strategy ... Their new book [The Founder's Mentality] is a departure in the sense that they turn their attention, for the first time, from external strategy to internal, but it continues their now fifteen-year bent of focusing on companies' roots in the process of helping them in periods of growth. ... In that sense, Zook and Allen are staying true to their own core--their core research on how companies grow, which is immense and impressive, and their core purpose of helping leaders through that process. The other consistency across all their books is the great blend of research and storytelling." -- 800-CEO-READ (Editor's Choice) "The founder mentality mixes passion with chutzpah for success...The result of this mentality is a bonus for shareholders. When Mr. Allen and Mr. Zook looked at shareholder returns in the S&P 500 over 15 years, they found firms with strong founder influence performed 3.1 times better." -- Financial Times "This is a very thoughtful and assured exploration of a key challenge that faces all organisations as they scale that will interest founders and those concerned about the long-term health of their organisations." -- The Irish Times "If you are a business in the early-growth stages or believe that having an "early-growth" mindset will be crucial to helping your business, then The Founder's Mentality will provide the vision that you need to begin planning. The book 's authors conducted extensive research on companies in the U.S. and abroad and use that information to provide basic, down-to-Earth principles that can immediately shift your brain (and that of your employees) into a new way of thinking." -- Small Business Trends (smallbiztrends.com) "The duo Chris Zook and James Allen have delivered a bull's-eye. With The Founders Mentality they have written a book that is both practical and technically sound, six out of six stars...Buy this book." -- Borsen (Denmark) "...filled with examples of how large companies like Apple, Haier, Google, IKEA, and Nike have managed to stay in touch with their core values, even as they've grown massive." -- Inc. ADVANCE PRAISE for The Founder's Mentality: Carlos Brito, CEO, Anheuser-Busch InBev-- "The concept of the 'founder's mentality,' and in particular our 'ownership' culture, has been central to our evolution and growth as a company. Remembering how we became successful in the first place has helped us act boldly and quickly with an insurgent mindset. This book offers great insights for business owners and leaders." Michael Dell, founder and CEO, Dell Inc.-- "As a founder I resonate strongly with the themes of The Founder's Mentality, especially with regard to the overwhelming importance of speed, singular focus, and the ability to invest for the long term." Adrian Gore, founder and CEO, Discovery Group-- "Zook and Allen share invaluable insight as to how to preserve a company's founding purpose, perspective, and energy, while preventing institutionalization from diluting it. Their work has been instrumental in the way my leadership team and I think about our culture, our structure, and our business model." Linda Rottenberg, cofounder and CEO, Endeavor Global-- "In this heavily researched and compelling book, Zook and Allen provide a road map for winning growth. Companies that build and maintain healthy cultures scale with speed and sidestep avoidable stall-out. Whether you are a start-up entrepreneur, an investor, or a Fortune 500 manager, you need The Founder's Mentality!" Les Wexner, founder and CEO, L Brands-- "As companies grow, scale and complexity can become a real threat to momentum. Zook and Allen's The Founder's Mentality offers useful insights to help leaders maintain agility in order to sustain their success."

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Book SynopsisHow to Use Behavioural Design to Create Change in the Real WorldIn this ground-breaking book, author Morten Münster presents a set of rules that individuals and companies can follow to bring about necessary change.Using behavioural design and an accessible four-step method, he shows how people can be persuaded to do one thing instead of another and thereby achieve success.By examining an array of examples drawn from business, government, various public groups and institutions he demonstrates how the rules can be learned and applied in different contexts.

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Book SynopsisThis report provides an overview of the literature on telework, examines telework practices from across seven government agencies, and explains how government agencies benefit when employees engage in telework. There are similarities across successful agency telework programs regarding compliance with federal and organizational policies, technological accommodations, return on investment, performance management tools, and training.

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Book SynopsisIn Search of Excellence has long been a must-have for the boardroom, business school and bedside table, and continues to influence the thinking of leaders and managers across the globe today. Based on a study of forty-three of America's best-run companies from a range of sectors - consumer goods, technology, services - the book identifies eight common 'attributes of excellence' that made these organisations successful. Though many of the profiled companies have since lost their edge (or disappeared completely), these eight management principles, each highlighted in a chapter in the book, have shown themselves to be timeless. These simple business truths, so eloquently encapsulated by Peters and Waterman, are proof that the fundamentals of management - a focus on people, customers and value, entrepreneurship and excellence - ring as true today as they ever did. In Search of Excellence is a seminal business book, worthy of a place on the bookshelves of anyone who wants to understand how effective management works in practice.Trade ReviewRequired reading * International Management Magazine *A landmark book, without question the most important and useful book on what makes organisations effective, ever written * Warren Buffet *One of those rare books on management that is both consistently thought-provoking and fun to read * Wall Street Journal *

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisThis book provides a comprehensive guide to how marketing, supply chain, and production operations can be improved using deep learning and reinforcement learning methods, as well as their combination with traditional analytics and optimization approaches. The book is written for enterprise data scientists and analytics managers, and will also be useful for graduate students in operations research and applied statistics.The Theory and Practice of Enterprise AI is divided into five parts. Part I introduces basic concepts of enterprise decision automation and presents relevant deep and reinforcement learning methods. Part II presents recipes for customer analytics and personalization. Part III describes search and recommendation solutions that extensively leverage content data such as texts and images. Part IV discusses methods for price optimization and inventory management. Finally, Part V presents blueprints for anomaly detection and visual inspection that help to improve production and transportation operations. Python code examples are provided in the complementary online repository to support the reader''s understanding of the implementation details.

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Book SynopsisTable of ContentsIntroduction ix The Fable 1 The Lesson 127 Introduction 129 Exploring the Two Leadership Motives 135 The Five Omissions of Reward-Centered Leaders 141 Imperfection and Vigilance 165 The Surprising Danger of Fun 167 The End of Servant Leadership 169 Acknowledgments 171 About the Author 173

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Book SynopsisThe ultimate guide to data visualization and information design for business.Making good charts is a must-have skill for managers today. The vast amount of data that drives business isn't useful if you can't communicate the valuable ideas contained in that data—the threats, the opportunities, the hidden trends, the future possibilities.But many think that data visualization is too difficult—a specialist skill that's either the province of data scientists and complex software packages or the domain of professional designers and their visual creativity.Not so. Anyone can learn to produce quality "dataviz" and, more broadly, clear and effective information design. Good Charts will show you how to do it.In this updated and expanded edition, dataviz expert Scott Berinato provides all you need for turning those ordinary charts kicked out of a spreadsheet program into extraordinary visuals that captivate and persuade your audience and for transforming presentations that seem like a mishmash of charts and bullet points into clear, effective, persuasive storytelling experiences.Good Charts shows how anyone who invests a little time getting better at visual communication can create an outsized impact—both in their career and in their organization. You will learn: A framework for getting to better charts in just a few minutes Design techniques that immediately make your visuals clearer and more persuasive The building blocks of storytelling with your data How to build teams to bring visual communication skills into your organization and culture This new edition of Good Charts not only provides new visuals and updated concepts but adds an entirely new chapter on building teams around the visualization part of a data science operation and creating workflows to integrate visualization into everything you do.Graphics that merely present information won't cut it anymore. Make Good Charts your go-to resource for turning plain, uninspiring charts and presentations into smart, effective visualizations and stories that powerfully convey ideas.Trade ReviewAdvance Praise for Good Charts:"As someone who's worked with Scott Berinato on information design projects, I can tell you he knows his stuff. This is a marvelous, substantial update to an already wonderful book. Good Charts shows you how to achieve smart growth for yourself and your organization." — Whitney Johnson, cofounder and CEO, Disruption Advisors; author, Wall Street Journal bestselling Smart Growth: How to Grow Your People to Grow Your Company"It isn't often that a book comes out and I say, 'I wish I'd written that book.' But if I could have double-clicked on the data section of slide:ology and had a book pop out, Good Charts would be the book!" — Nancy Duarte, CEO, Duarte Inc.; award-winning author of multiple books on presentation and design, including slide:ology: The Art and Science of Creating Great Presentations"This is an elegant volume, illustrated with appealing graphic images that, taken together with the text...provide an antidote for 'death by PowerPoint.'" — Choice, a publication of the American Library Association"...it may just be the design book of the year." — Fast Company, Co.Design newsletter

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Book SynopsisFrom the post room to the board room, everyone thinks they can be the manager. But how do you manage outrageous talent? What do you do to inspire loyalty from your players? How do you turn around a team in crisis? What's the best way to build long-term success? How can you lead calmly under pressure? The issues are the same whether you're managing a Premier League football team or a FTSE 100 company. Here, for the first time, some 30 of the biggest names in football management reveal just what it takes. With their every act, remark, and success or failure under constant scrutiny from the media and the fans, these managers need to be the most adroit of leaders. In The Manager they explain their methods, offer lessons they've learned along the way, and describe the decisions they make and the leadership they provide. Each chapter tackles a key leadership issue for managers in any walk of life and, in their own words, shows how the experts deal with the challenges they face in anTrade ReviewMore than a “how-to guide”, its depth of shared knowledge is huge. **** * Four Four Two *Talking to 30 top football managers about their careers was always going to unearth a trove of interesting material, and in that respect this book does not disappoint. By far its strongest point is those managers’ first-person recollections and observations * Independent *A book that aims to dig deeper, including “behind-the-scenes” interviews with more than 30 managers, must be welcomed ... Carson does well to avoid the kinds of clichés that blight so many other books on football * Financial Times *Mike Carson takes a different approach in his compelling examination of 30 managers, treating his subjects as savvy businessmen as much as sports gurus ... It’s impossible to interview such people and not come away with some peerless insights * Observer *Table of ContentsChapter 1: A Piece of the Action (Roy Hodgson) Chapter 2: The Art of One-on-One (Carlo Ancelotti) Chapter 3: Behind the Scenes (Arsène Wenger) Chapter 4: Building High-performing Teams (Sam Allardyce) Chapter 5: The Field of Play (Roberto Mancini) Chapter 6: Handling Outrageous Talent (José Mourinho) Chapter 7: Pursuing a Career Under Pressure (Brendan Rodgers) Chapter 8: Seeing the Bigger Picture (Harry Redknapp) Chapter 9: Creating Sustained Success (Sir Alex Ferguson) Chapter 10: Crisis Response and Turnaround (Walter Smith) Chapter 11: Triumph and Despair (Mick McCarthy) Also featuring: Gerard Houllier, Tony Pulis, Martin O’Neill, Neil Warnock, Howard Wilkinson, Kevin Keegan, Dario Gradi, Andre Villas-Boas, David Moyes, Alex McLeish, Hope Powell, Martin Jol, Glenn Hoddle, Chris Hughton, David Platt, Paul Ince, and George Graham.

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