Business strategy Books

Book SynopsisTHE NEW YORK TIMES BESTSELLER'A marvel of insight and practicality' Charles Duhigg, author of The Power of Habit____________________________How do you build and sustain a great team?The Culture Code reveals the secrets of some of the best teams in the world - from Pixar to Google to US Navy SEALs - explaining the three skills such groups have mastered in order to generate trust and a willingness to collaborate. Combining cutting-edge science, on-the-ground insight and practical ideas for action, it offers a roadmap for creating an environment where innovation flourishes, problems get solved, and expectations are exceeded.____________________________'There are profound ideas on every single page, stories that will change the way you work, the way you lead, and the impact you have on the world. Highly recommended, an urgent read.' Seth Godin, author of Linchpin'Truly brilliant . . . Read it immediately' Adam Grant, author of Originals'Well told stories, with actionable lessons' Financial Times Trade ReviewI’ve been waiting years for someone to write this book – I’ve built it up in my mind into something extraordinary. But it is even better than I imagined. Daniel Coyle has produced a truly brilliant, mesmerising read that demystifies the magic of great groups. It blows all other books on culture right out of the water. Read it immediately.The Culture Code is the perfect leadership manifesto for entrepreneurial startups, established enterprises and all manner of businesses in between. * Business Insider *If you want to understand how successful groups work – the signals they transmit, the language they speak, the cues that foster creativity – you won’t find a more essential guide than The Culture Code. This is a marvel of insight and practicality.A relevant mix of solid academic research along with practical advice and not-quite-usual . . . anecdotes from the trenches. * Bloomberg *It’s great . . . Dan went inside incredibly successful organisations like Pixar, the San Antonio Spurs, and SEAL Team Six to uncover how diverse groups learn to function with a single mind. * Inc. *Coyle’s book examines how successful groups of people – from the U.S. Navy’s SEAL Team Six to the San Antonio Spurs – work together so well . . . Promises to “demystify” the murky topic of organisational culture by examining the key skills that prompt group cooperation. -- Leadership Books to Read in 2018 * Washington Post *The Culture Code is a step-by-step guidebook to building teams that are not just more effective, but happier. Whether you lead a team or are a team member, this book is a must-read. -- Laszlo Bock, former SVP of People at Google and author of Work Rules!There are profound ideas on every single page, stories that will change the way you work, the way you lead, and the impact you have on the world. Highly recommended, an urgent read. -- Seth Godin, author of LinchpinShares the simple changes you can make to work better with others . . . Coyle spent four years researching military units, professional basketball teams, comedy troupes and even a gang of jewel thieves to better understand how groups thrive, along with what doesn’t work. * Entrepreneur *Pop science meets a business pep talk in a useful primer on building better organisations . . . Useful throughout. * Kirkus Reviews *Well-told stories, with actionable lessons . . . The Culture Code yields some useful findings. -- Business Books of the Month * Financial Times *The author of the bestselling 2009 The Talent Code focuses on how ongoing learning, genuine collaboration, thoroughgoing trust, and sustainable change can contribute to better innovation and problem-solving. -- Recommended Books For Creative Leaders * Forbes *An essential book that unlocks the secrets of highly successful groups and provides readers with a toolkit for building a cohesive, innovative culture. * Business Insider *A masterfully written book. * Yorkshire Post *The Culture Code examines the dynamics of company culture through stories of success and failure, offering valuable insights on leadership through change. -- Anthony Noto, CEO of Sofi, Books of the Year * Bloomberg *

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Book SynopsisPeter Thiel is a technology entrepreneur and investor best known for co-founding PayPal. Since then he has co-founded the data analytics firm Palantir Technologies, made the first outside investment in Facebook, provided early funding for companies like SpaceX, LinkedIn, Yelp, and Spotify, and established and funds the Thiel Foundation, which nurtures tomorrow's tech visionaries. He has appeared on 60 Minutes, CNBC, CBS Sunday Morning, Bloomberg News and been featured in the New Yorker, the Wall Street Journal, Forbes, Fortune, The Atlantic, USA Today, BusinessWeek, and more.Blake Masters was a student at Stanford Law School in 2012 when his detailed notes on Peter's class Computer Science 183: Startup became an internet sensation. He is President of The Thiel Foundation and Chief Operating Officer of Thiel Capital.Trade ReviewCrisply written, rational and practical, Zero to One should be read not just by aspiring entrepreneurs but by anyone seeking a thoughtful alternative to the current pervasive gloom about the prospects for the world * The Economist *

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Book SynopsisWhen Richard Rumelt's Good Strategy/Bad Strategy was published in 2011, it immediately struck a chord, calling out as bad strategy the mish-mash of pop culture, motivational slogans and business buzz speak so often and misleadingly masquerading as the real thing. Since then, his original and pragmatic ideas have won fans around the world and continue to help readers to recognise and avoid the elements of bad strategy and adopt good, action-oriented strategies that honestly acknowledge the challenges being faced and offer straightforward approaches to overcoming them. Strategy should not be equated with ambition, leadership, vision or planning; rather, it is coherent action backed by an argument. For Rumelt, the heart of good strategy is insight into the hidden power in any situation, and into an appropriate response - whether launching a new product, fighting a war or putting a man on the moon. Drawing on examples of the good and the bad from across all sectors and all ages, he shows how this insight can be cultivated with a wide variety of tools that lead to better thinking and better strategy, strategy that cuts through the hype and gets results.Trade ReviewThis is the first book on strategy I have read that I have found difficult to put down. -- John Kay, London Business SchoolA business classic * Management Today *A milestone in both the theory and practice of strategy. -- John Stopford, Emeritus Professor, London Business SchoolGood Strategy, Bad Strategy pinpoints the polar difference: The diagnosis and actions that constitute good strategy, the fluff and failures that cause the bad. Richly illustrated and persuasively argued by a researcher, teacher, and consultant, Richard Rumelt has authored the playbook for anybody in a leadership position who must think and act strategically. -- Michael Useem, Professor of Management at the Wharton School, University of Pennsylvania, and author of The Leadership MomentRumelt's new book clearly elevates the discussion of strategy. Using compelling examples and penetrating insights, Good Strategy/Bad Strategy provides new and powerful ways for leaders to tackle the obstacles they face. The concepts of "The Kernel" and "The Proximate Objective" are blockbusters. This is the new must-have book for everyone who leads an organization--business, government, or in-between. -- Robert Eckert, Chairman and CEO of MattelRumelt blends a practical focus with powerful conceptual ideas to provide an insightful guide for those wrestling with the challenge of creating strategy that makes a real difference. -- Mark Jenkins, Professor of Business Strategy, Cranfield Business SchoolIn his provocative new book, Richard Rumelt lays bare an uncomfortable truth: Most companies have strategies that are quixotic, muddled and undifferentiated. This is hardly surprising, since in recent years the very idea of "strategy" has been dumbed-down by a deluge of naïve advice and simplistic frameworks. Rumelt cuts through the clutter and reminds managers that the essence of strategy is a clear and differentiated point of view that supports forceful and coherent action. Drawing on a wealth of examples, Rumelt identifies the critical features that distinguish powerful strategies from wimpy ones-and offers a cache of advice on how to build a strategy that is actually worthy of the name. If you're certain your company is already poised to out-perform its rivals and out-run the future, don't buy this book. If, on the other hand, you have a sliver of doubt, pick it up pronto! -- Gary Hamel, co-author of Competing for the FutureAny executive reading this book will be motivated to examine the strategy of his or her firm, come to a judgment about it, and then work to develop or improve it. The many fascinating examples of good strategy provide great insight, but even more valuable are those of the `bad' variety. Rumelt writes with great verve and pulls no punches as he pinpoints such strategy "sins" as fluff, blue sky objectives, and not facing the problem. -- James Roche, former Secretary of the Air Force and president of Electronic Sensors & Systems, Northrop Grumman.There are many books on strategy but none as good and thought-provoking as Richard Rumelt's Good Strategy/Bad Strategy. Building on solid academic foundations and using fascinating examples from business, politics and history, Rumelt exposes the many fallacies that surround this important concept while providing his own unique and refreshingly-clear approach on how to develop a coherent and successful strategy. This is a wonderful book, full of fresh ideas and practical advice, written in a clear and engaging way. It will change the way we teach and practice strategy. -- Professor Costas Markides, Holder of the Robert P Bauman Chair in Strategic Leadership, London Business SchoolCutting to the core of what makes the difference between success and being an also-ran, Rumelt uses vivid examples from the contemporary business world and global history that clearly show how to recognize the good, reject the bad, and make good strategy a living force in your organization. Everyone involved in creating and applying strategy and strategic thing must read this book. In a very crowded field like strategy, few books stand out. Richard Rumelt's new work is one of the exceptions. -- John Stopford, Emeritus Professor, London Business SchoolRichard Rumelt reinforces that a strategy is not a goal or objectives. It is the battle plan for action that is designed upon a unique set of attributes or conditions (kernels) that sets an organization apart from its competitors (leverages) and results in exceptional and sustainable profits. -- Chuck Harrington, CEO, Parsons CorporationBooks on corporate strategy are rare. Rarer still are ones that explain good versus bad strategy, through clear illustrations where organizations got it right or wrong. This is a must read for CEOs or planners whose job depends on getting it right! -- Kent Kresa, former Chairman General Motors, former CEO Northrup GrummanRumelt's non-fast food approach to strategy is terrific. A pleasure to read, this book explains what is, and what is not, good strategy and good strategic thinking. The examples, stories, and anecdotes kept me engaged throughout this well written book. -- Brian Farrell, Chairman, President & CEO THQ Inc.Richard Rumelt's book, Good Strategy/Bad Strategy, is a must-read. It articulates the fundamentals of strategy and is exceptional in its depth and breadth of case illustrations and understanding on strategy. A book like this can only be written with many years of research and deep thought on the practice of strategy. I highly recommend this book to anyone interested in the field of strategy. -- W. Chan Kim, BCG Professor at INSEAD and co-author of Blue Ocean Strategy: How to Create Uncontested Market Space and Make the Competition Irrelevant

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Book SynopsisBent Flyvbjerg is a professor at Oxford University, an economist, and the world's leading megaproject expert', according to global accounting network KPMG. He has consulted on over one hundred projects costing $1 billion or more and has been knighted by the Queen of Denmark.Dan Gardner is a journalist and the New York Times bestselling author of Risk, Future Babble and Superforecasting (with Philip E. Tetlock).Together they have written How Big Things Get Done.

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Book SynopsisTHE INTERNATIONAL BESTSELLERA monumental, gripping book Outstanding' SUNDAY TIMESNoise may be the most important book I''ve read in more than a decade. A genuinely new idea soexceedingly important you will immediately put it into practice. A masterpiece'Angela Duckworth, author of GritAn absolutely brilliant investigation of a massive societal problem that has been hiding in plain sight'Steven Levitt, co-author of FreakonomicsFrom the world-leaders in strategic thinking and the multi-million copy bestselling authors of Thinking Fast and Slow and Nudge, the next big book to change the way you think. We like to think we make decisions based on good reasoning and that our doctors, judges, politicians, economic forecasters and employers do too. In this groundbreaking book, three world-leading behavioural scientists come together to assess the last great fault in our collective decision-making: noise.We all make bad judgements more than we think. Noise shows us what we can do to make bettTrade Review The Sunday Times bestseller (May 2021) ‘A tour de force of scholarship and clear writing’New York Times ‘This is a monumental, gripping book. It is also bracing … The three authors have transformed the way we think about the world. They have looked beneath and beyond the way we make decisions and organise our lives. A follow-up of sorts to Thinking, Fast and Slow, it is a further step down the road towards a more complex and realistic grasp of human affairs that is replacing the crude simplifications of the recent past. Outstanding’Sunday Times ‘As you’d expect from its authors, it is a rigorous approach to an important topic… There’s lots to surprise and entertain. Anyone who has found the literature on cognitive biases important will find this a valuable addition to their knowledge’ Danny Finkelstein, The Times ‘Noise is everywhere and is seriously disruptive. The authors have come up with a bold solution. The book is a satisfying journey through a big but not unsolvable problem, with plenty of fascinating case studies along the way. Humans are often bad at making decisions. But we can get better’Martha Gill, Evening Standard ‘The greatest source of ineffective policies are often not biases, corruption or ill-will, but three “I”: Intuition, Ignorance and Inertia. This book masterfully demonstrates why the three “I” are so pervasive, and what we can do to fight them. An essential, eye opening read’Esther Duflo, winner of a 2019 Nobel Prize ‘In Noise, the authors brilliantly apply their unique and novel insights into the flaws in human judgment to every sphere of human endeavour… Noise is a masterful achievement and a landmark in the field of psychology’Philip E. Tetlock, co-author of Superforecasting ‘An electrifying exploration of the human mind, this book will permanently change the way we think about the scale and scope of bias’David Lammy

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Book SynopsisJim Collins is author or co-author of six books that have sold more than 10 million copies worldwide, including the bestsellers Good to Great, Built to Last, and How the Mighty Fall. Jim began his research and teaching career on the faculty at Stanford Graduate School of Business, where he received the Distinguished Teaching Award in 1992. He now operates a management laboratory in Boulder, Colorado, where he conducts research, teaches, and consults with executives from the corporate and social sectors.More about Jim and his works can be found at his e-teaching site, where he has assembled articles, audio clips, a recommended reading list, discussion guide, tools, and other information. The site is designed to be a place for students to study and learn: www.jimcollins.comTrade Review...the biggest selling and most influential management book of the new millennium. * Financial Times *...seminal... * The Times *...a must-read... * Management Today *Peppered with dozens of stories and examples from the great and not-so-great, Collins lays a well-reasoned roadmap to excellence that any organisation would do well to consider. Like Built to Last, Good to Great is one of those books that managers and CEOs will be reading and rereading for years to come. * Amazon.co.uk Review *in this category (management books) there is nothing to touch Jim Collins... It is essential reading. * Sunday Times Business Books of the Year *Table of ContentsGood is the enemy of great; level 5 leadership; first who - then what; confront the brutal facts (yet never lose faith); hedgehog concept; a culture of discipline; technology accelerators; the flywheel and the doom loop; from good to great to built to last.

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Book Synopsis‘Essential for any leader in any industry’ – Kim Scott, bestselling author of Radical CandorWorking Backwards gives an insider’s account of Amazon’s approach to culture, leadership and best practices from two long-time, top-level Amazon executives.Colin Bryar and Bill Carr joined Amazon in the late 90s. Their time at the company covered a period of unmatched innovation that brought products and services – including Kindle, Amazon Prime, Amazon Echo and Alexa, and Amazon Web Services – to life. Through the story of these innovations they reveal the principles and practices that drive Amazon’s success.Through their wealth of experience they offer unprecedented access to the ‘Amazon way’ as it was refined, articulated and proven to be repeatable, scalable and adaptable. Working Backwards shows how success is not achieved by the genius of any single leader, but rather through commitment to and execution of a set of well-defined, rigorously executed principles and practices that you can apply at your own company, no matter the size.‘Working Backwards should be read by anyone interested in the real thing – the principles, processes and practices of twenty-first-century management and leadership’ – Forbes‘Gives us the story as it developed at the time – and that is probably worth the cover price of the book in itself’ – Financial TimesTrade ReviewColin Bryar and Bill Carr dive deep into how Amazon has become the company to study if you want to succeed in 21st-century business. -- Tim O'Reilly, owner of O'Reilly MediaFor those looking to change the world in ways (very) large and small via innovation and business, my strong recommendation is to dive deeply into Working Backwards . . . I anticipate Working Backwards to quickly become required reading in board rooms and classrooms around the world -- Jason Kilar, CEO of WarnerMediaColin Bryar and Bill Carr have operationalized the core management practices that lie behind Amazon's success . . . You'll want to have your highlighter ready and keep this book close at hand for quick reference. -- Kim Scott, bestselling author of Radical CandorLeaders who want to foster customer obsession and drive operational excellence within their organizations should read this book. -- Jim Whitehurst, President, IBMA must-read for every entrepreneur or business leader focused on driving growth. -- Mariana Garavaglia, Chief People & Business Operations Officer, PelotonColin and Bill have captured the essence of what it means at Amazon to start with the customer and work backwards. -- Serguei Netessine, Vice Dean and Dhirubhai Ambani Professor of Innovation and Entrepreneurship at The Wharton SchoolWorking Backwards should be read by anyone interested in the real thing – the principles, processes and practices of 21st-century management and leadership * Forbes *Rather like a potted business school case-study, this book gives us the story as it developed at the time – and that is probably worth the cover price of the book in itself -- Financial TimesThis book reads like a how-to guide, which perhaps is by design? -- Associated PressRather than offering a dull catalog of the company’s 14 Leadership Principles and three implementation mechanisms, Mr Bryar and Mr Carr provide concrete and accessible examples of how these are put into practice across a range of functions, from hiring and communications to organizational and product design. -- New York Times

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisDo you have a grip on your business, or does your business have a grip on you? All entrepreneurs and business leaders face similar frustrations--personnel conflict, profit woes, and inadequate growth. Decisions never seem to get made, or, once made, fail to be properly implemented. But there is a solution. It's not complicated or theoretical.The Entrepreneurial Operating System(R) is a practical method for achieving the business success you have always envisioned. More than 2,000 companies have discovered what EOS can do. In Traction, you'll learn the secrets of strengthening the six key components of your business. You'll discover simple yet powerful ways to run your company that will give you and your leadership team more focus, more growth, and more enjoyment. Successful companies are applying Traction every day to run profitable, frustration-free businesses--and you can too. For an illustrative, real-world lesson on how to apply Traction to your business, check out its companion book, Get A Grip.Trade Review"Since implementing the entrepreneurial operating system outlined in [Traction], my company has been more productive than ever... The book brings proven business best practices from the top thought leaders in business into one hands-on manual that you can apply today." --Dan Moshe, founder and CEO of Tech Guru, for The Business Journals' "The most important business books ever written" "Implementing [Traction's] structured approach at Avondale has had a tremendous impact on our leadership's productivity and has improved operations throughout the organization." --Karl Stark and Bill Stewart, cofounders, Avondale "The concepts and tools that have been masterfully captured in the pages of this book have provided some of the magic that has helped us grow our business 300 percent over the last five years. Don't miss it!" --Craig Erlich, CEO, pulse220 "The concepts in this book have changed my life! I'm now able to let go of the day to day, knowing I have developed a team that can efficiently handle the details. We have consistently grown every year for the last four years in a very tough market, while the competition has struggled." --Ronald A. Blank, President, The Franklin Companies "Having coached and trained over 13,000 entrepreneurs, I know the challenges they face. This book is a must for any business owner and their management team. Traction provides a powerful, practical, and simple system for running your business." --Dan Sullivan, President and Founder, The Strategic Coach "With the Traction tools in place, we now have faster growth, increased profitability and great people that we enjoy working with. Our growth rate has averaged over 20 percent per year. These results put us in a position to sell our company to a public company for above-normal multiples and reacquire the company after just a year and a half." --Rob Dube, President, Image One "The Traction principles have helped me build a solid leadership team, crystallize our plan, and create the discipline to take the organization to the next level." --Sam Simon, President & CEO, Atlas Oil Company "Traction is far and away the most potent and useful approach I've ever seen for running a successful company. The content is bulletproof! You have to read this book." --Vince Poscente, Bestselling author of The Age of Speed "The concepts in this book have revolutionized our enterprise. We are highly profitable, adroit, flexible, and have a results-oriented culture. Working with Gino's tools has made a meaningful difference in who we are today." --Albert M. Berriz, CEO, McKinley "The tools are sensible, effective, and a must for any organization, entrepreneur, or leader. I personally use them within my national real estate valuation company and this year we grew 150 percent, after being in business for more than 14 years." --Darton Case, President, The Entrepreneurs' Organization "The concepts in Traction saved our company from mediocrity and propelled us to excellence. They have provided us with the tools to deal with any situation that might arise and better yet, to head off some situations at the pass. We now have all the right people in the right seats doing the right jobs. --Rob Tamblyn, President, The Benefits Company "By applying the Traction disciplines we have been able to grow revenue by 50 percent over the last three years and profit exponentially more." --Robert Schechter, C.L.U., Ch.F.C., Chairman, Schechter Wealth Strategies "Traction is a must-read. What you will learn are the same tools that have enabled me to grow my business 100 percent over the last three years while staying balanced and having fun. This book will change your life." --Bernie Ronnisch, President, Ronnisch Construction Group

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Book Synopsis‘The most influential consultant alive.’ FortuneHave you ever noticed that the best CEOs seem to have a special kind of intelligence, an ability to sense where the opportunities in their industries are and how to take advantage of them? The best have a knack for simplifying the most complex business practices down to the fundamentals – the same fundamentals of the small family business. In What the CEO Wants You To Know, Ram Charan explains in clear, simple language how to do what great CEOs do instinctively and persistently – understand the basic building blocks of a company and use them to figure out how to make it work as a total business. Being able to decide what to do when, despite the clutter of day-to-day to-do lists and the complexity of the real world, takes the mystery out of business and offers a clear road map of organisational success.First published in 2001 (with over 300,000 copies sold worldwide) but never before published in the UK, this business classic has been completely rewritten and updated with new stories from today’s market leaders and companies, and the latest insights from the cutting edge of management research.‘One of the world’s most renowned management consultants and authors.’ Fast CompanyTrade ReviewThe most influential consultant alive. * Fortune *One of the world’s most renowned management consultants and authors. * Fast Company *The world's most influential consultant . . . the who’s who of business seek his advice when the prophets of doom are at their doorstep. * Economic Times *These ideas help simplify complexity and provide a lifetime of value. What the CEO Wants You to Know is a gem of a book. -- Larry Bossidy, former Chairman and CEO, AlliedSignalThis is a book that's been needed for years. Ram Charan shares the secret to finding your way in the business world and making your career more meaningful. -- Chad Holliday, Chairman and CEO, Dupont

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Book Synopsis__________________*From the author of the multi-million-copy bestseller Good to Great*‘No matter what your walk of life, no matter how big or small your enterprise, no matter whether it’s for-profit or nonprofit, no matter whether you’re CEO or a unit leader, the question stands, How does your flywheel turn?’ – JIM COLLINS__________________The key to business success is not a single innovation or one plan. It is the act of turning the flywheel, slowly gaining momentum and eventually reaching a breakthrough. Building upon the flywheel concept introduced in his groundbreaking classic Good to Great, Jim Collins teaches readers how to create their own flywheel, how to accelerate the flywheel’s momentum, and how to stay on the flywheel in shifting markets and during times of turbulence.Combining research from his Good to Great labs and case studies from organisations like Amazon, Vanguard, and the Cleveland Clinic which have turned their flywheels with outstanding results, Collins demonstrates that successful organisations can disrupt the world around them – and reach unprecedented success – by employing the flywheel concept.

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Book SynopsisDubbed “the industry bible” by the Los Angeles Times, All You Need to Know About the Music Business by veteran music lawyer Donald Passman is the go-to guide for everyone in the music business through ten editions, over thirty years, and over a half a million copies sold. Now with updates explaining why musicians have more power today than ever in history; discussion of the mega-million-dollar sales of artists’ songs and record catalogs; how artist access to streaming media, and particularly TikTok, has completely reshaped the music business; the latest on music created by AI; and a full update of the latest numbers and trends.For more than thirty years, All You Need to Know About the Music Business has been universally regarded as the definitive guide to the music industry. Now in its eleventh edition, Passman leads novices and experts alike through what has been the most profound change in the music business since the days of wax cylinders and piano rolls: streaming. For the first time in history, music is no longer monetized by selling something—it’s monetized by how many times a listener streams a song. And also, for the first time, artists can get their music to listeners without a record company gatekeeper, creating a new democracy for music. The “industry bible” (Los Angeles Times), now updated, is essential for anyone in the music business—musicians, songwriters, lawyers, agents, promoters, publishers, executives, and managers—and the definitive guide for anyone who wants to be in the business. So, whether you are—or aspire to be—in the music industry, veteran music lawyer Passman’s comprehensive guide is an indispensable tool. He offers timely information about the latest trends, including the reasons why artists have more clout than ever in history, the massive influence of TikTok, the mega million dollar sales of artists’ songs and record catalogs, music in Web3 and the Metaverse, music created by AI, and a full update of the latest numbers and practices.

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Book SynopsisMost of us face the same questions every day: What do I want? How can I get it? How can I live more happily and work more efficiently? This updated edition of the international bestseller distils into a single volume the fifty best decision-making models used on MBA courses, and elsewhere, that will help you tackle these important questions - from the well known (the Eisenhower matrix for time management) to the less familiar but equally useful (the Swiss Cheese model). It will even show you how to remember everything you'll have learned by the end of it. Stylish and compact, this little book is a powerful asset. Whether you need to plot a presentation, assess someone's business idea or get to know yourself better, this unique guide will help you simplify any problem and take steps towards the right decision.Trade ReviewA handy primer for anyone keen to tackle problems in a different way * Director magazine *New-year stimuli to anyone who manages anything - even just their desk * Independent *It is thought-provoking reading on how the mind works and includes clear-cut diagrams and self-analysis questions * Insight Magazine *

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Book SynopsisRejection? It's nothing to be afraid of …Maybe you avoid situations where you might be rejected. You don't apply for that dream job. You don't ask for that pay rise. You don’t ask that person on a date. But it doesn't have to be that way – the only thing standing between you and your goals … is you. Jia Jiang had allowed his fear of rejection to rule his life. But he decided to take radical action: he quit his job and spent 100 days deliberately seeking out scenarios where he would likely be rejected, from ordering donuts interlinked and iced like the Olympic rings to asking to pilot a light aircraft. And something remarkable happened; Jia not only learned how to cope with rejection but also discovered that even the most outrageous request may be granted – if you ask in the right way.In this infectiously positive book Jia shares what he learned in his 100 Days of Rejection, explaining how to turn a 'no' into a 'yes', and revealing how you too can become Rejection Proof and achieve your dreams.Trade Review[An] entertaining study of rejection in all its many manifestations. * Daily Mail *Jia's compelling and inspiring book is a wonderful example of how shifting our perspective can allow us to really see what makes us tick. -- Dan Ariely, author of Predictably IrrationalRejection Proof smashes fear in the face with a one-two punch. You'll laugh out loud at Jia's crazy social experiments, but you'll also go away thinking differently about what you can accomplish. * Chris Guillebeau, author of The Happiness of Pursuit and The $100 Startup *I hope you buy two copies of this book because as soon as you read it, you'll want to give it to someone else who needs a boost of bravery too. * Jon Acuff, author of Do Over and Start *Rejection Proof is a fun, thoughtful examination of how to overcome our fears and dare to live more boldly. You have no idea what you can achieve until you try! * Nancy Duarte, author of Slide:ology *

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Book Synopsis''Let your plans be dark and impenetrable as night, and when you move, fall like a thunderbolt.''- Sun TzuWritten around the 6th century BC, The Art of War is one of the oldest and most famous books on military strategy in the world. It teaches you how, when battle commences, to think on your feet and catch your enemy off guard. Since its translation its readers have included Napoleon, MacArthur, Montgomery, Mao Zedong and General Van Riper, who helped plan Operations Desert Shield and Desert Storm.This deluxe, hardback edition is bound in luxurious silk, with gold foil decoration and a ribbon marker. It features a stunning range of full-colour Chinese illustrations to lift and complement the text, as well as a fascinating postscript on how the ideas of Sun Tzu have been put to use in business, sport and other areas of life. A perfect gift for anyone interested in ancient Chinese wisdom.ABOUT THE SERIES: The Arcturus Silkbound Classics series brings together deluxe gift editions of literary classics, presented with luxurious silk binding, striking embossed cover designs and full-colour illustrations.

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Book Synopsis10th Anniversary edition * Completely revised and updated * over 800,000 copies sold ARE YOU TEMPTED TO GO TO BUSINESS SCHOOL? SAVE YOUR MONEY AND READ THE PERSONAL MBA INSTEAD.This bestselling business classic gives you everything you need to transform your business and your career.An MBA at a top business school is an enormous investment in time and cash. And if you don''t want to work for a consulting firm or an investment bank, the chances are it simply isn''t worth it.The Personal MBA gives you simple mental models for every subject that''s key to commercial success. From the basics of products and marketing to the nuances of teamwork and systems, this book distils everything you need to know to take on the MBA graduates and win.''File this book under: NO EXCUSES'' Seth Godin''No matter what they tell you, an MBA is not essential. If you combine reading this book with actually trying stuff, you''ll be far ahead in the business game'' Kevin Kelly, founder of WiredTrade ReviewA masterpiece. This is the 'START HERE' book I recommend to everyone interested in business. An amazing overview of everything you need to know. Covers all of the basics, minus buzz-words and fluff. One of the most inspiring things I've read in years * Derek Sivers, founder of CDbaby.com and bestselling author of Anything You Want *No matter what they tell you, an MBA is not essential. If you combine reading this book with actually trying stuff, you'll be far ahead in the business game * Kevin Kelly, founding executive editor of Wired and bestselling author of The Inevitable *File this book under NO EXCUSES. After you've read it, you won't be open to people telling you that you're not smart enough, not insightful enough, or not learned enough to do work that matters. Josh takes you on a worthwhile tour of the key ideas in business * Seth Godin, bestselling author of This Is Marketing *I've run across few people who conceptually 'grok' how to get things done better than Josh Kaufman * David Allen, bestselling author of Getting Things Done *Fundamentals are fundamentals. Whether you're an entrepreneur or an executive at a Fortune 500 company, this book will help you succeed * John Mang, Vice President of Japan Fabric & Home Care, Procter & Gamble *This book goes far beyond business: I used the marketing, sales, and communication principles in this book to complete my PhD and land a highly competitive postdoc and professorship at a world-class research university. Whatever you do for a living, this book will help you do it even better * Dr. Zachary Gagnon, Assistant Professor of Chemical Engineering, Johns Hopkins University *If you're thinking of starting a business, this book will radically increase your confidence. If you're already running a business, this book will help you identify weaknesses in your systems to get better results. If you're thinking about plunging yourself into debt to get an MBA, this book will challenge you to your core. Are you more interested in becoming a better businessperson, or having a document to hang on your wall to impress people? * Daniel Joshua Rubin, Playwright and Portrait Artist *I graduated with an MBA in 2005 before I encountered The Personal MBA, but I still felt like I didn't know anything about business. In retrospect, I wish I had read this book before enrolling in an MBA program-it would've helped me be more mindful while completing my degree. Who knows . . . I might have skipped the MBA completely. This is easily the best foundational business book available. * Roger Hui, Technical Account Manager, RedHat, Inc. *I used the mental models in this book to create a profitable business in less than four weeks. Josh quickly dispels many mistaken beliefs about entrepreneurship, and his guidance has made me vastly more productive and successful, and my life more fulfilling. * Evan Deaubl, President and CEO, Tic Tac Code, LLC *These concepts really work: I'm booked solid with clients, making eight times more money, feeling far less overwhelmed, and having a lot more fun. If you want to live up to your potential, you can't afford to miss this book. * Tim Grahl, Founder and CEO, Out:think Group *After one hour with Josh, I immediately used his advice to bring in an extra $120,000 this year. These simple principles are astoundingly effective. * Dan Portnoy, Founder and CEO, Portnoy Media Group *

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Book SynopsisFrom bestselling author Robert Greene comes a new guide to the strategies of war that can help us gain mastery in the modern world. Spanning world civilisations, and synthesising dozens of political, philosophical, and religious texts, The Concise 33 Strategies of War is a guide to the subtle social game of everyday life. Based on profound and timeless lessons, it is abundantly illustrated with examples of the genius and folly of everyone from Napoleon to Margaret Thatcher and Hannibal to Ulysses S. Grant, as well as diplomats, captains of industry and Samurai swordsmen.Trade ReviewTranslatable to virtually every facet of daily life...a rich mine of ideas and information...readable and stimulating. * Scotland on Sunday *Very good...An enormous number of directed anecdotes from warfare, politics and the arts. * Independent on Sunday *

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Book SynopsisElectrifying in its simplicity - like all great breakthroughs - COMPETITIVE STRATEGY captures the complexity of industry competition in five underlying forces. Author Michael Porter introduces one of the most powerful competitive tools yet developed: his three generic strategies - lowest cost, differentiation, and focus - which bring structure to the task of strategic positioning. He shows how competitive advantage can be defined in terms of relative cost and relative prices, thus linking it directly to profitability, and presents a whole new perspective on how profit is created and divided. More than a million managers in both large and small companies, investment analysts, consultants, students, and scholars throughout the world have internalised Porter''s ideas and applied them to assess industries, understand competitors and choose competitive positions. COMPETITIVE STRATEGY has filled a void in management thinking. It provides an enduring foundation and grounding point on Trade ReviewFortune Three overarching game plans that work in one industry after another explain how thousands of real-world competitors come out on top.Philip Kotler author of Principles of Marketing Porter's books on competitive strategy are the seminal works in the field.The New York Times American executives are grasping for a logic to global competition. Mr. Porter...has given them one.Choice Few books warrant the too-common publisher's blurb "landmark." This one does. Highest recommendation.Strategic Management Journal Represents a quantum leap...may well be one of the most important contributions to the discipline of strategic management.Journal of Business Strategy Any manager who studies and uses the material in this book should be able to devise more successful strategies.

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Book SynopsisTable of ContentsIntroduction: The enterprise capabilities that turn digital and AI into a source of ongoing competitive advantage 1 Section One Creating the Transformation Roadmap: A business-led roadmap is the blueprint for a successful digital and AI transformation 15 Chapter 1 Get your top team inspired and aligned 19 Chapter 2 Choose the right transformation "bite size" 25 Chapter 3 Have business leaders define what's possible 33 Chapter 4 Figure out what resources you need to achieve what you want 43 Chapter 5 Build capabilities for now and the next decade 49 Chapter 6 The digital roadmap is a contract for your C-suite 57 Chapter 7 The ultimate corporate team sport 61 Getting Ready -- Section One 67 Section Two Building Your Talent Bench: Creating an environment where digital talent thrives 69 Chapter 8 Core versus noncore capabilities -- strategic talent planning 71 Chapter 9 The talent team that can build your digital team 83 Chapter 10 Hiring digital talent when they're actually interviewing you 87 Chapter 11 Recognize distinctive technologists 101 Chapter 12 Fostering craftsmanship excellence 107 Getting Ready -- Section Two 115 Section Three Adopting a New Operating Model: Rearchitecting your organization and governance to be fast and flexible 117 Chapter 13 From doing agile to being agile 119 Chapter 14 Operating models that support hundreds of agile pods 131 Chapter 15 Professionalize product management 149 Chapter 16 Customer experience design: The magic ingredient 159 Getting Ready -- Section Three 167 Section Four Technology for Speed and Distributed Innovation: Building a technology environment that empowers the entire organization to digitally innovate 169 Chapter 17 Decoupled architecture for development flexibility and operational scalability 173 Chapter 18 A more surgical and value-backed approach to cloud 185 Chapter 19 Engineering practices for speed and high-quality code 193 Chapter 20 The tools to make your developers highly productive 207 Chapter 21 Delivering production-grade digital solutions 215 Chapter 22 Build in security and automation from the start 221 Chapter 23 MLOps so AI can scale 227 Getting Ready -- Section Four 235 Section Five Embedding Data Everywhere: What it takes to make data easy to consume across the organization 237 Chapter 24 Determine what data matters 239 Chapter 25 Data products: The reusable building blocks for scaling 247 Chapter 26 Data architecture, or the system of data "pipes" 259 Chapter 27 Organize to get the most from your data 273 Getting Ready -- Section Five 285 Section Six The Keys to Unlock Adoption and Scaling: How to both get users to adopt your digital solutions and scale those solutions across the enterprise 287 Chapter 28 Nail user adoption and underlying business model changes 291 Chapter 29 Design solutions for easy replication and reuse 301 Chapter 30 Ensuring impact by tracking what matters 313 Chapter 31 Managing risk and building digital trust 329 Chapter 32 So, what about culture? 335 Getting Ready -- Section Six 345 Section Seven Transformation Journey Stories: An exploration of how three companies have driven successful digital and AI transformations 347 Chapter 33 Freeport-McMoRan turns data into value 349 Chapter 34 DBS -- A multinational bank becomes a digital bank 357 Chapter 35 The future of play takes shape at the LEGO Group 365 Acknowledgments 373 Index 377

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Book SynopsisLaw firm growth consultant Dan Warburton shows how skilful delegation can multiply the profits for law firm owners and also free them up to do the work they enjoy.

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisThe Times and Financial Times Book of the YearA revelatory model that explains how we buy, sell, work and live.'Absolutely brilliant.' Daniel Kahneman, author of Thinking, Fast and Slow___Meet the business anthropologists seeking to explain how we buy, sell, work and think.From supermarkets to factories, trading floors to tech firms, their methods are revealing the hidden codes that define our lives.The result is a wholly new way to see human behaviour: anthro-vision.__One of the World's Top 50 Thinkers - Prospect'This engaging book argues why more businesses (and people) should look to anthropology if they want to succeed.' Books of the Year, The Times'Will turn your world upside down in the best possible way. Fun, profound and bursting with important insights.' Tim Harford'A terrific piece of work.' Thomas Friedman'Anyone working to rebuild a more equal world will benefit from Tett's well-argued case that to solve twenty-first-century problems, we must expand our fields of vision and fill in old blind spots with new empathy.' Melinda Gates'Tett provides readers with a new intellectual framework - grounded in her deep understanding of anthropology and her path-breaking journalism - that can fundamentally transform how we approach solving society's most wicked problems . . . I cannot recommend it highly enough.' Mariana Mazzucato'In a world of volatility, uncertainty, complexity, and ambiguity, we need an antidote to tunnel vision, argues Gillian Tett. That antidote is Anthro-Vision . . . Admirers of her journalism will love this book, but they will also learn a great deal from it.' Niall Ferguson'A timely call for decision-makers to wean themselves off their dependency on big data and embrace the full complexity of human life.' Financial TimesTrade ReviewWill turn your world upside down in the best possible way: fun, profound and bursting with important insights. -- Tim Harford, author of HOW TO MAKE THE WORLD ADD UPMakes a compelling case that "anthro-vision" can help us understand ourselves, our tribes, companies and communities, and to reduce our wilful blindness . . . One of the glories of Anthro-Vision is that it never argues (as many do) that its way of seeing is the only way. It's a timely call for decision-makers to wean themselves off their dependency on big data and embrace the full complexity of human life. * Financial Times *A fascinating and compelling demonstration that all of us, especially economists, can benefit from the insights of anthropology: the worm's-eye, not just the bird's-eye, view of how people behave. -- Mervyn King, former governor of the Bank of England and co-author of RADICAL UNCERTAINTYDrawing on a wide breadth of case studies, Gillian Tett explains that whether you're marketing Kit-Kats in Japan or fighting the spread of COVID-19 in England, you need a more qualitative understanding of who people are and what they care about. Anyone working to rebuild a more equal world will benefit from Tett's well-argued case that to solve twenty-first-century problems, we must expand our fields of vision and fill in old blind spots with new empathy. -- Melinda Gates, co-chair, Bill & Melinda Gates Foundation and author of THE MOMENT OF LIFTAbsolutely brilliant . . . Very compelling examples. -- Daniel Kahneman, author of THINKING, FAST AND SLOW and NOISE

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisINSTANT NEW YORK TIMES BESTSELLER 'For anyone interested in becoming a better manager' - Bill Gates -------- Discover the revolutionary approach to goal-setting behind the explosive growth of Intel, Google, Amazon and Uber. In 1999, legendary venture capitalist John Doerr invested nearly $12 million in a small startup that had amazing technology, entrepreneurial energy and sky-high ambitions, but no real business plan. After implementing Doerr's system of Objectives and Key Results (OKRs), the company grew exponentially. Today, that same startup - Google - has a market cap exceeding $600 billion. Doerr has introduced OKRs to more than fifty companies, helping tech giants and charities exceed all expectations. In the OKR model, objectives define what we seek to achieve and key results are how those top- priority goals will be attained. They focus effort, foster coordination and enhance workplace satisfaction. For the first time in MeasureTrade Review'In this indispensable book, the most important venture capitalist of our era reveals a key to business innovation and success. This crisp and colourful book combines fascinating case studies with insightful personal stories to show how OKRs can add magic to organisations of any size' -- Walter Isaacson * author of Steve Jobs and The Innovators *Whether you're a seasoned CEO or a first-time entrepreneur, you'll find valuable lessons, tools, and inspiration in the pages of Measure What Matters. I'm glad John invested the time to share these ideas with the world -- Reid Hoffman * cofounder of LinkedIn and author of The Start-up of You *'Measure What Matters is a gift to every leader or entrepreneur who wants a more transparent, accountable and effective team. It encourages the kind of big, bold bets that can transform an organization' -- John Chambers * executive chairman of Cisco *'Measure What Matters takes you behind the scenes for the creation of Intel's powerful OKR system - one of Andy Grove's finest legacies' -- Gordon Moore * cofounder and former chairman of Intel *

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Book Synopsis''If you''re ready for a new way of doing business, this is the book for you'' Daniel H. Pink, author of To Sell Is Human and Drive ''Bob Chapman is on a mission to change the way businesses treat their employees'' Inc.magazine Do you want to boost the morale, loyalty, creativity and performance of your employees? In Everybody Matters, CEO Bob Chapman and bestselling author Raj Sisodia challenge traditional thinking about how to run a business and show you how to lead your company so that everyone feels valued. As CEO of Barry-Wehmiller, Bob Chapman has pioneered a dramatically different approach to leadership that has created a high performing and happy culture. At Barry-Wehmiller, every single person matters, just like in a family. That''s not a cliché; it''s the bedrock of the company''s success. In Everybody Matters, Chapman shows how any organization can stop viewTrade ReviewBob Chapman believes that every man and every woman in this country should go to work in the morning and return home in the evening feeling fulfilled by the day. There are companies that are great places to work, for sure. But what Bob envisions is much bolder. Bob's vision is not based on the charisma of a single leader, but on the collective genius of all the people inside the company * Simon Sinek *Bob Chapman is on a mission to change the way businesses treat their employees * Inc. *If you're ready for a new way of doing business, this is the book for you * Daniel H. Pink, author of To Sell is Human and Drive *Is it possible to run a successful business without treating people like numbers? Can a corporate culture of mistrust and insecurity be transformed into one of caring and fulfillment? Everybody Matters answers these questions with an enthusiastic "Yes!" If you're ready for a new way of doing business, this is the book for you * Daniel H. Pink, author of To Sell is Human and Drive *It is almost impossible for me to adequately convey my admiration, excitement, and incredulity . . . To give people the power and freedom to care for each other, to trust that people want to do well and be good . . . and to see how these things create value for everyone - it doesn't get better than that * Amy Cuddy, associate professor, Harvard Business School *Everybody Matters simply blew me away. This is THE book that practically every corporate CEO has been breathlessly waiting for . . . even if they don't yet know it! * BOB BURG, coauthor of The Go-Giver *When it comes to maximizing potential, Chapman and his team at Barry-Wehmiller have it figured it out. This deeply moving and practical book will have you asking yourself 'Why haven't we been doing this?' Now you can begin tomorrow! * Jack Canfield, coauthor of Chicken Soup for the Soul® at Work and The Success Principles™ *

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Book Synopsis'Engaging and insightful.' REED HASTINGS, CEO of Netflix 'Charming, fascinating and very funny. Marc Randolph demystifies the world of Silicon Valley start-ups, and makes you laugh a lot along the way.' DECCA AITKENHEAD, The Sunday Times'Pick up the book guys. I have a funny feeling it will bring you value.' GARY VAYNERCHUK, author of NYT bestseller Crushing ItIn the vein of Phil Knight's SHOE DOG, this is the inside story of the creation of Netflix, one of the world's most successful entertainment companies, from the very first CEO.Now with over 207 million subscribers, Netflix's triumph feels inevitable but the twenty-first century's most disruptive start-up began with few believers and calamity at every turn. Marc Randolph's transformational journey exemplifies how anyone with grit and determination can change the world - even with an idea that many think will never work. What emerges, however, isn't just the inside story of one of the world's most iconic companies. Full of counter-intuitive concepts and written in binge-worthy prose, it answers some of our most fundamental questions about taking that leap of faith in life: How do you begin? How do you weather disappointment and failure? What is success? From idea generation to team building to knowing when to let go, That Will Never Work is one of the most dramatic and insightful entrepreneurial stories of our time.Trade ReviewMarc Randolph will demystify the world of Silicon Valley start-ups and make you laugh a lot. -- Decca Aitkenhead * Sunday Times *A charming first-person account of the early days. * Wall Street Journal *Engaging and insightful -- Reed Hastings * current CEO of Netflix *An engaging read that will engross any would-be entrepreneur * Washington Post *Pick up the book guys. I have a funny feeling it will bring you value -- Gary Vaynerchuck * author of NYT bestseller Crushing It *A fantastic example of how the creative process requires a balance of power and humility -- Amy Cuddy * bestselling author of Presence *An entertaining chronicle of creativity, luck and unflagging perseverance * Kirkus *A fantastic book for anyone who wants to know how Netflix came to be. But it's also inspirational for anyone who wants to start a company. -- Alison Kosik * CNN *Netflix was built on the creative DNA of one man - Marc Randolph. -- Gina Keating * author of Netflixed: The Epic Battle for America’s Eyeballs *Marc is an unusually brave soul. Marc's genius in recognizing that not knowing frees you to experiment and observe and to ultimately win. -- Lloyd Tabb * founder of Looker *

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Book SynopsisMost of us worry that we're not very good negotiators - too quick to concede or too abrupt in our approach. But negotiation is present in almost every social interaction - we cannot avoid it. Neale and Lys present a practical new approach that will help you master this crucial everyday skill in every situation. Instead of focusing on reaching agreement at any cost, Neale and Lys reveal how to overcome our psychological biases and assess the hidden value in any negotiation. They explain how to know what a good deal is; when to negotiate and when to walk away; why keeping a straight face can prevent you from getting the best deal; when to make the first offer and when to wait; and why meeting in the middle can result in both sides being worse off. Drawing on three decades of ground-breaking research into behavioural economics, psychology and strategic thinking, Getting (More of) What You Want will revolutionise the way you approach negotiation. Whether you're looking for a better deal on your new car, asking for a pay rise, selling your company or just deciding who does the washing up, this book will help you become a more successful, more efficient negotiator - and get more of exactly what you want.Trade ReviewThe best book I've ever read on negotiation. -- Robert Sutton, Stanford Professor and co-author of * Scaling Up Excellence: Getting to More Without Settling for Less *Weaves together the best research and advice on negotiation so that you can feel more calm and collected when facing your next negotiation at work or as a consumer. And perhaps even with your kids. -- Chip Heath, co-author of * Decisive, Switch, and Made to Stick *This book surpasses the others [on negotiation]. Based on rigorous evidence and stunningly comprehensive in its consideration of the many aspects of negotiation -- Jeffrey Pfeffer, Thomas D. Dee II Professor of Organizational Behavior, Stanford Business SchoolThese two powerhouse professors de-bunk many common myths and lay out a disciplined approach to mastering the strategy and practice of negotiation. -- Sally Blount, Dean, Kellogg School of Management, Northwestern UniversityMargaret Neale and Thomas Lys have done something enormously important for the fields of negotiation scholarship and practice. They've combined principles of economics and psychology into a set of often novel and genuinely actionable insights that will serve negotiators of all sorts very well. -- Robert B. Cialdini, author of * Influence: The Psychology of Persuasion *

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Book SynopsisDecision-making has been one of the principal victims of 'modern' thinking. The 'analytical' approach has, of course, brought us vaccines, electricity and the internal combustion engine. But, in seeking to break things down into their component parts and improve the parts, governments and businesses continue to make some astonishingly bad decisions. What's more, many enterprises still pay close attention to 'decisions' whilst overlooking the bigger picture: the organizational system within which those decisions get made. The book sets out to change our 'analytical' habit and invites enterprises to consider the bigger picture. Author Vince Barabba explains an elegantly simple approach to making better decisions. He calls this approach 'The Decision Loom' and bases it on Systems Thinking, Design Thinking and Complexity Theory. Drawing on a lifetime of experience, Vince Barabba sets out, in The Decision Loom, the four core capabilities that any organization needs to put in place to make his proposed approach to decision-making work. They cover 1) having an 'Enterprise Mindset that is open to change', 2) thinking and acting holistically, 3) having an adaptable business design and 4) using the right combination of problem-solving and decision-making methods. Part 1 of the book - The Journey - chronicles the author's professional life, focusing on more than 30 'Lessons Learned'. To name just one: 'Surface and make explicit the underlying assumptions that would have to be true for your particular problem-solving approach to prevail.' Each lesson is derived from - and illustrated by - his professional experience in major political campaigns and at Xerox, Kodak, GM, the U.S. Census Bureau and elsewhere. Part 2 describes an 'Interactive Decision Loom', sets out the capabilities required to make it work, and sketches an 'idealized design' for creating a Decision Loom in your own organization. It focuses on the process of inquiry (which must underpin decision-making), anticipating problems, and the four core organizational (not individual) capabilities needed in a dynamically complex organization (that is to say, all organizations). The four capabilities all draw on the lessons learned in Part 1 of the book and are illustrated by brief case studies from: LEGO, Xynteo, Patagonia Clothing, Nintendo, Cisco, and McDonald's. If you choose to create a Decision Loom yourself in your own organization, the outcome will be: Greater interaction across the enterprise leading to an enterprise that is greater than the sum of its parts.Trade Review"A person could write a good book about two tours as head of the Bureau of Census, under both Republican and Democratic administrations. Or about co-founding a political polling company with Richard Wirthlin and being appointed to important government positions by four U.S. Presidents. Or about heading market research for earlier era technology companies like Kodak and Xerox. Or about research for industry giant General Motors. But Vince Barabba's experience spans all of these! Better yet, he managed to accomplish it while remaining a genuinely humble man. Rather than acting like he is teaching us, he has clearly focused on what he has learned from others in business, in government, and even what he learned personally from academic thought leaders including Peter Drucker and Russ Ackoff." Bill Moult: President, Media & Advertising Analytics, The Nielsen CompanyTable of ContentsForeword: John Pourdehnad Introduction Part 1: The Journey Episode 1: Planting the Seed Episode 2: Political Campaigns Episode 3: An Introduction to Public Life Episode 4: Finally - A Marketing Job in the Private Sector Episode 5: The Conduct of the 1980 Census Episode 6: Back to the Private Sector with Eastman Kodak Episode 7: Getting Started at General Motors Episode 8: Learning How to Learn Episode 9: Because the Future is Uncertain GM Epilogue: An Opportunity Missed Summary of Lessons Learned Part 2. The Design of an Interactive Decision Loom Background: Why a 'Sketch'? The Decision Loom - an interactive decision-making process Capability 1: Having an Enterprise Mindset that is Open to Change Capability 2: Thinking and Acting Holistically Capability 3: Being Able to Adapt the Business Design to Changing Conditions Capability 4: Making Decisions Interactively Using a Variety of Methods Conclusion Appendices Bibliography Index

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Book SynopsisThis best-selling combination planner and journal from Brendon Burchard the world's #1 high performance coach and #1 New York Times bestselling author of High Performance Habits will help you strategize your life and increase your performance.This productivity planner is the ultimate tool to help you achieve your goals and become the best version of yourself! It includes writing prompts, self-assessments, and calendars all backed by science and Brendon's 20-plus years of coaching the highest performers in business, athletics, entertainment, and beyond. The High Performance Planner is a 2-in-1 day planner and journal based on the world''s largest study of how high performers increase productivity, set goals, prioritize projects, outperform their peers, and create the positive mindset and habits needed to win the day. Through morning mindset journal prompts, daily goal boxes, evening scorecards, weekly habit assessme

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Book SynopsisIncivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can''t. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately incivility cuts the bottom line. In MASTERING CIVILITY, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.

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Book SynopsisA handbook for aligning personal values with work and sustainability issues, to create profitable, ethical and long-lasting businesses. Sacred Business presents a transformational journey through nurturing personal growth and consciousness interwoven with pioneering business strategies. The goal: to liberate businesses from the fear, competition and patriarchy that have long constrained them. Until now business success has been defined almost entirely by financial returns. As a result, businesses are the leading contributors to our climate crisis, mass extinction, rising temperatures, and depleting resources. Whilst sustainability' has reached boardrooms, necessary efforts are falling short. It's not enough to merely sustain; we must actively rejuvenate our planet, shifting towards regenerative business practices that give back more than they take. The basic connection between planet and human is clear: an unhealthy planet cannot support healthy people, and vice versa. This is

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Book SynopsisMost people think they listen well, but they rarely do - not at this level. Listening this way is a radical act.The power of effective listening is recognised as the essential tool of good management. In this book, Nancy Kline describes how we can achieve this, and presents a step-by-step guide that can be used in any situation. Whether you want to have more productive meetings, solve business problems, create bold strategies, or build stronger relationships, this book offers you a new world of possibilities.From blue chip companies developing high-powered teams to individuals seeking personal growth, a Thinking Environment has come to mean transformation of the highest quality.Table of ContentsPart One: A Thinking Environment: Its Ten Components Part Two: Creating a Thinking Environment Part Three: The Thinking Society Part Four: A Thinking Future

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Book Synopsis''Lots of books promise to change your life. This one actually will'' Seth Godin, bestselling author of Purple CowHave you always wanted to learn a new language? Play an instrument? Launch a business? What''s holding you back from getting started? Are you worried about the time it takes to acquire new skills - time you can''t spare?------------------------------------------------Pick up this book and set aside twenty hours to go from knowing nothing to performing like a pro. That''s it.Josh Kaufman, author of international bestseller The Personal MBA, has developed a unique approach to mastering anything. Fast.''After reading this book, you''ll be ready to take on any number of skills and make progress on that big project you''ve been putting off for years'' Chris Guillebeau, bestselling author of Un-F*ck Yourself ''All that''s standing between you and playing the ukulele is your TV time for the next two weeks'' Laura Vanderkam, author of What the Most Successful People Do Before BreakfastTrade ReviewA blockbuster in the making. After reading this book, you'll be ready to take on any number of skills and make progress on that big project you've been putting off for years -- Chris Guillebeau, author of The $100 StartupGreat opportunities are worthless without skills. No more excuses! Kaufman proves that we all have the capacity to become experts -- Scott Belsky, founder, Behance, and author of Making Ideas HappenIf you're like me, you'll get so inspired that you'll stop reading to apply this approach to your own procrastinated project. After reading the first five chapters I tried his technique to learn a new programming language, and I'm blown away with how fast I became fluent -- Derek Sivers, founder, CD Baby, sivers.orgIn this inspiring little book, Josh Kaufman argues that you can get good enough at anything to enjoy yourself in just 20 hours. All that's standing between you and playing the ukulele is your TV time for the next two weeks -- Laura Vanderkam, author of 168 Hours and What the Most Successful People Do Before BreakfastWith the amount of information and change in the world today, the person who can adapt and learn the most quickly will be the most successful. Kaufman breaks down the science of learning in useful, entertaining, and fascinating ways. If you care about keeping your job, your business, or your edge, this book is for you -- Pamela Slim, author of Escape from Cubicle Nation

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Book Synopsis"Why didn't I think of that genius idea?" This is the remarkable, at times funny, story of a young entrepreneur who, aged 18 and with $4,000 and no other funding, started up invisibobble - the revolutionary hair ties that have taken the haircare industry by storm. Today, Sophie Trelles-Tvede's company has sold over 100 million hair ties around the world and turns over $15 million. As a first-year university student, getting ready for a party, Sophie spotted an old telephone cord and decided to use it to tie her hair with. The next morning, she noticed something different with her hair: she did not have a headache after untying the cord and there was not much of a mark (or kink) in her hair. The genius idea of invisibobble was born right there! This is the story of the idea and thereafter - the ups and downs, funny and serious moments, of an entrepreneur's journey that will inspire others and reveal what it takes to succeed.

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Book SynopsisThis deluxe hardback silkbound edition of The Art of War is bound in luxurious silk and presented in a decorative slipcase, making the perfect collectible. Written around the 6th century BC, The Art of War is one of the oldest and most influential books on military strategy. It teaches you how, when battle commences, to think on your feet and catch your enemy off guard. Its penetrating theories are a must read for the modern day military enthusiast, business person and historian alike. This beautiful hardback gift edition features a foil-stamped cover design and a stunning range of full-colour Chinese illustrations to lift and complement the text. It also includes a fascinating postscript on how the ideas of Sun Tzu have been put to use in business, sport and other areas of life.The perfect gift for anyone interested in ancient Chinese wisdom.ABOUT THE SERIES: The Arcturus Silkbound Classics series brings together de

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Book SynopsisJake Knapp (Author) Jake Knapp created the Google Ventures sprint process and has run more than one hundred sprints with startups such as 23andMe, Slack, Nest and Foundation Medicine. Previously, Jake worked at Google, leading sprints for everything from Gmail to Google X. He is among the world's tallest designers.John Zeratsky (Author) John Zeratsky has designed mobile apps, medical reports and a daily newspaper (among other things). Before joining Google Ventures, he was a design lead at YouTube and an early employee at FeedBurner, which Google acquired in 2007. John writes about design and productivity for The Wall Street Journal, Fast Company and Wired. He studied journalism at the University of Wisconsin.Braden Kowitz (Author) Braden Kowitz founded the Google Ventures design team in 2009 and pioneered the role of 'design partner' at a venture capital firm. He has advised on close to two hundred startups onTrade ReviewSprint offers a transformative formula for testing ideas that works whther you're at a startup or a large organization. Within five days, you'll move from idea to prototype to decision, saving you and your team countless hours and countless dollars. A must read for entrepreneurs of all stripes. * Eric Ries, author of The Lean Startup *Read this book and do what it says if you want to build better products faster. * Ev Williams, founder of Medium, Twitter and Blogger *Sprint offers powerful methods for hatching ideas, solving problems, testing solutions – and finding the habits that make all the right behaviours fall in to place. * Charles Duhigg, author of The Power of Habit *Every business leader I know worries about the same thing: are we moving fast enough? The genius of Jake Knapp's Sprint is its step-by-step breakdown of what it takes to solve big problems and do work that matters with speed and urgency. A Sprint is a cure for what ails companies in an ever faster world. * Beth Comstock, Vice Chair of GE *Sprint teaches you a novel process for solving really thorny problems in just 5 days. It's full of helpful, entertaining stories that will make it easier for you to succeed. What more, exactly, would you demand from a book? I wish all business books were this useful. * Dan Heath, co-author of The Power of Moments, Made to Stick, Switch, and Decisive *To quote one of my colleagues, "Don't get ready, get started." Through hard won experience Jake Knapp and the team at Google Ventures have refined an efficient, hands-on approach to solving your product, service and experience design challenges. Try the book and try a Sprint. * Tim Brown, CEO of IDEO and author of Change by Design *

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Book SynopsisBen Horowitz, a leading venture capitalist, modern management expert, and New York Times bestselling author combines lessons both from history and modern organisational practice with practical and often surprising advice to help us build cultures that can weather both good and bad times.

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Book SynopsisCharlotte Henry is a journalist covering tech, media and politics. Her byline has appeared in publications including City AM, the Independent on Sunday, The Times Red Box, the Telegraph and the TLS. She runs her own media outlet, The Addition, which gives insight into the crossover of media, technology and culture. Charlotte Henry is based in London, UK

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisThis business book is great for leaders, middle managers and entrepreneurs interested in the following categories; Small Business Entrepreneurship Marketing Strategy Branding Customer Experience Make it easy for customers to choose you; whatever your business, product or service. With customers now subconsciously weighing up their massively expanded options in terms of purchase friction (how easy it is to spend) and shopping reward (the extras inherent to the buying experience); your job is to make it easy for them to choose you When is high friction bad? Friction includes frustrations like putting a coin in a supermarket trolley lock, too many clicks, and hidden frictions from awkward presentation, process and offer. Reward includes quality of business suppoTable of Contents Part 1 How friction and reward are the keys to better customer experiences 1 What is friction and why does reward matter? 2 When stickiness went bad: how power shifted from sellers and vendors to customers and users 3 Unstick the customer journey for massive win Part 2 The friction/reward tool kit 4 Finding the rough and the smooth – friction/reward indexing 5 So this is how it’s done 6 ‘We are a friction-reduction business now’ 7 The psychology of switching – how to smash status quo bias Part 3 Frictionless futures 8 How to deal with the impact of technology on commercial relationships 9 The new language of friction-led marketing 10 The frictionless world – when everything is smooth and easy but in a good way Epilogue

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Book SynopsisThe Instant Number One International Bestseller.Leadership Strategy and Tactics is the essential and practical guide to leadership and how to excel at it from Jocko Willink, the co-author of the number one New York Times bestseller Extreme Ownership.Leadership is the most challenging of human endeavours. It is often misunderstood. It can bewilder, mystify and frustrate even the most dedicated practitioners. Leaders at all levels are often forced to use theoretical guesswork to make decisions and lead their troops.It doesn’t have to be that way.There are principles that can be applied and tenets that can be followed. There are skills that can be learned and manoeuvres that can be practised and executed. There are leadership strategies and tactics that have been tested and proven on the battlefield, in business and in life.Retired Navy SEAL Officer Jocko Willink delivers his powerful and pragmatic leadership methodology that teaches how to lead any team in any situation to victory. Here, you will learn how to:* Deal with egos and the problems they cause* Earn and build trust with both your subordinates and superiors* Instil pride in your team, without creating arrogance* Overcome challenges presented by a micromanaging, indecisive or weak boss* Create a disciplined team that regulates itself* Use leadership as a tool to teach, mentor, train and correct behaviour of team members* Operate at a maximum level of efficiency – and reap the rewards. . . and more. This book is step one towards becoming the commander of your own life. The rest is up to you.'Inspiring, practical and honest lessons that transcend the battlefield . . . read it and apply the lessons to any challenge' – Sarah Armstrong, CFO of Mesa Technical Associates, on The Dichotomy of LeadershipTrade ReviewUntil this point in my life, I’ve never read a book that reveals the truths of leadership in such detail and rawness. The true value of this book cannot be quantified in words -- Pete Roberts, co-founder and CEO of Origin Maine USA, on The Dichotomy of LeadershipThe Dichotomy of Leadership needs to come with a warning label: BRUTALLY HONEST. Finally, a book that tells the truth on how hard and complex it can be to tackle leadership challenges -- Lindi Horton, Director of Solution Engineering at SecureworksInspiring, practical and honest lessons that transcend the battlefield. Buy this book, read it and apply the lessons to any challenge -- Sarah Armstrong, CFO of Mesa Technical Associates, on The Dichotomy of LeadershipProvides even more depth and dimension to the principles of Extreme Ownership -- Sonja Winkler, Senior Director of Operations, Nashville Symphony, on The Dichotomy of Leadership

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Book Synopsis- Pay brand-new employees $2,000 to quit- Make customer service the responsibility of the entire company-not just a department- Focus on company culture as the #1 priority- Apply research from the science of happiness to running a business- Help employees grow-both personally and professionally- Seek to change the world- Oh, and make money too . . .Sound crazy? It''s all standard operating procedure at Zappos, the online retailer that''s doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine''s annual Best Companies to Work For list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earTrade ReviewThis book is awesome. How Tony and Zappos grew to $1 billion in gross revenue in 10 years is just the beginning. From fundraising to finding happiness, from actual e-mails to checklists, it covers it all. Intensely personal and intensely practical. -- Tim Ferriss, #1 New York Times Bestselling Author Of The 4-Hour Workweek In this fascinating (and often hilarious) account, Tony explains how he turns his beliefs into actions that really do deliver happiness. -- Gretchen Rubin, Author Of The Happiness Project

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Book SynopsisIn today''s world, it''s no longer enough to create great new products; rather companies now must create whole new categories that destroy old ones. Uber created a new personal transportation category and destroyed taxis and limos. Salesforce.com created a new category of cloud-base sales automation, dethroning the old CRM industry. Airbnb, Workday, Tesla and Netflix are all winning by creating entirely new business categories that destabilise old ones.The category is the new strategy.The conclusion: If you want to build a legendary company, you need to design and build a legendary category at the same time, and dominate it over time. Your company needs to be a Category King. And if you don''t design a Category King, you''re creating a failure. Drawing on examples from within and beyond our own practice, PLAY BIGGER shows both entrepreneurs and established enterprises how to define, develop and rule a category over time.Trade ReviewI can't overstate how much these guys are the heaviest lead foot on any gas pedal in Silicon Valley. -- Peggy Burke, branding and design guru to Silicon Valley, founder of 1185 DesignEvery entrepreneur looking to alter the landscape and every CEO looking to reimagine their business can learn from this book. Play Bigger provides inspiration and a framework for building companies that transcend gravity. -- Marc Benioff, Chairman and CEO, SalesforcePlay Bigger is the new how-to guide for entrepreneurs and executives who want to build legendary, enduring companies. -- Jim Goetz, Partner, Sequoia CapitalBusiness leaders of the future need to create movements with passionate employees and fans that change the world's point of view, not just companies with employees that sell products. Play Bigger shows how category design is the roadmap for making this happen. -- Mike Maples, Funding Partner, FloodgateEvery entrepreneur who wants to take their game to the next level needs to read this book. Category design applies to sports governing bodies, event owners, national teams and even athletes. -- John Bertrand, Americas Cup winner, Olympic medalistCategory design is a principle that every successful entrepreneur has intuitively embraced. Now it is outlined here in Play Bigger for all business executives to learn and apply. An absolute must read for every person interested in the secret sauce found in Silicon Valley. -- Ann Miura-Ko, Lecturer, Stanford University and Co-founder Floodgate FundThe news is out, it is not start-ups that count but those that are first to global scale: Category Kings. The authors write intelligently and entertainingly about the scale-up process and how it can be systematised and engineered. This is an easy book to read on a very complex and important topic. The paranoid will be sure to read it first. And only they survive. -- John Taysom, an early investor in 17 public technology companies, co-founder of Privatar and a visiting professor at the University of CambridgeSmart, fast-paced and a thoroughly inspiring read. This book takes a fascinating look at how the most successful companies of today, the past and the future are creating and dominating entirely new categories. Every business leader interested in learning how to make it REALLY big must absolutely read this book. -- Nick Holzherr, CEO of Whisk.comSmart, fast-paced and a thoroughly inspiring read. This book takes a fascinating look at how the most successful companies of today, the past and the future are creating and dominating entirely new categories. Every business leader interested in learning how to make it REALLY big must absolutely read this book. -- Nick Holzherr, CEO of Whisk.com

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Book SynopsisThe book is about brand health tracking, one of the biggest (and most costly) sources of insights about brand performance and inputs into brand strategy that marketers engage in. But yet most trackers were designed pre-How Brands Grow, and so suffer from being not fit for purpose to provide insights to managers looking to grow their brands. Jenni has conducted R&D into brand health tracking for the past decade, much of this is published in a disparate range of academic marketing journals, some of it is not published because it is more technical. This book brings together that R&D with Jenni and the Ehrenberg-Bass Institutes background in How Brands Grow to help brand managers and researchers design an evidence based, useful brand health tracking research instrument and help them get the most out of the information to inform their recommendations and implications.Table of ContentsApplying the Laws of Growth to Brand Health TrackingBrand AwarenessBrand Attributes: SelectionBrand Attributes: MeasurementMental Availability and Category Entry PointsMental Availability: Measurement and MetricsBrand Attributes: AnalysisBrand AttitudeCategory Buying BehaviourBrand BuyingMeasuring Exposure to Marketing ActivityWord-of-MouthThe Rise of the Machines?What about Physical Availability?A Final Note

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Book Synopsis

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Book SynopsisInnovation is the lifeblood of every company - the fuel that keeps an organisation going in a tough marketplace. But by its very nature it's hard to plan for, quantify and coach. In The Ten Faces of Innovation Tom Kelley explains how to do it. Kelley, author of bestselling The Art of Innovation, reveals the strategies that his world-famous design firm IDEO uses to foster original thinking and overcome naysayers who stifle creativity. For Kelley, innovation is all about individuals and teams. He identifies ten key roles developed by IDEO that anyone can adopt in order to innovate in different situations. Ranging from 'the anthropologist' and 'the hurdler' to 'the experience architect' and 'the cross-pollinator', they are all illustrated with real corporate examples and will help you transform the way you work, and show those around you how to do the same. The result is a brilliant and applicable guide to fostering creativity and creating a culture of innovation in any workplace.Trade ReviewThe book's detailed, often quirky examples will inspire. * Harvard Business Review *This book delivers some tasty morsels to managers hungry to boost their companies' level of innovation. Funny, insightful, and chock-full of surprising examples. * Businessweek *Essential reading for every single person in your organisation - even the CEO ... Each page contains a nugget that's worth the price of the entire book. -- Seth Godin, bestselling author of * Purple Cow *Kelley throws off innovation as lesser men throw off dandruff ... * Guardian *A thoroughly original and thoroughly tested approach to creating a 'culture of innovation' ... Rigorously applying his 'Ten Faces' will get the innovational ball rolling ... fast. Bravo! -- Tom Peters, bestselling author of In Search of ExcellenceStudded with inspirational examples of companies and individuals who have taken innovative paths to success and profit ... if the future is innovation, Kelley's new publication is the roadmap. - Book of the Week * Creative Match.com *Breezy and well written ... Aspiring business innovators and fans of The Art of Innovation may find further inspiration in this handbook. * Publishers Weekly *

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