Emergency services Books

110 products


  • Frontline Crisis Response

    Cambridge University Press Frontline Crisis Response

    Out of stock

    Book SynopsisJori Pascal Kalkman discusses the complex dilemmas that emergency responders, soldiers, and humanitarians face during crisis response operations. Based on the latest research, this book offers readers a comprehensive overview of how crisis professionals organize and implement their operational activities amidst the chaos of crisis situations.Trade Review'I highly recommend Frontline Crisis Response for anyone looking for an in-depth guide on how to effectively handle crisis situations. This book provides a comprehensive overview of the theoretical and empirical knowledge and mindset needed to respond to crises, whether it be in a professional or educational setting. The author presents deep insights and real-world examples to help readers understand how to navigate through complex and challenging situations. Whether you are an experienced crisis responder or a student, Frontline Crisis Response is an indispensable resource that will give you the confidence and capability to act when it matters most.' Aida Alvinius, Associate Professor, Department of Security, Strategy, and Leadership, Swedish Defence University (SEDU)'Today it is enough to open the closest newspaper, turn on the TV, or go online to understand how, unfortunately, timely and important this book is. Frontline Crisis Response is an exceptional collection of insights into frontline crisis response and a must-read for anyone who wants to understand its dynamics. What makes this book stand out is that it provides a rare reflection on dilemmas faced by 'boots on the ground' as well as those higher up in the organization. This is important as a crisis rarely include simple solutions.' Markus Hällgren, Professor in Management and Head of Research, Umeå School of Business, Economics and Statistics, Umeå University, Sweden'Enlightening and highly topical, Frontline Crisis Response is a welcome and relevant contribution to the emerging body of scholarship about crisis management and response. It will appeal to postgraduate students and postdoctoral researchers interested in fields including Crisis Management, Disaster Studies and Humanitarian Research. Since Jori P. Kalkman addresses the multiple, complex dilemmas faced by emergency responders, soldiers, and humanitarians during crisis response operations, this book will also be very useful for practitioners and policymakers.' Kees Boersma, Vrije Universiteit AmsterdamTable of Contents1. Dilemmas in frontline crisis response; 2. Leadership: command and control versus decentralization; 3. Sensemaking: creating clarity versus embracing uncertainty; 4. Acting: planned routines versus spontaneous improvisation; 5. Ethics: organizational norms versus individual convictions; 6. Emotions: involvement versus detachment; 7. Ties: cohesion versus contestation; 8. Structures: organizing versus disorganizing; 9. Coordination: integration versus fragmentation; 10. Civilians: inclusion versus exclusion; 11. Technology: early adoption versus skepticism; 12. Goals: restoring order versus social transformation; 13. Advancing research on frontline crisis response.

    Out of stock

    £21.84

  • Raven Rock

    Simon & Schuster Raven Rock

    Out of stock

    Book SynopsisTrade Review“Comically macabre . . . A thorough investigation of Washington’s longstanding efforts to maintain order in the face of catastrophe. In exploring the incredible lengths (and depths) that successive administrations have gone to in planning for the aftermath of a nuclear assault, Graff deftly weaves a tale of secrecy and paranoia. . . . Raven Rock is at heart a history of the Cold War and an exploration of its lasting effects on American politics. Graff’s portrait of that era is more Dr. Strangelove than James Bond.” —New York Times Book Review “An encyclopedic chronicle of how the American government, for more than sixty years, has prepared for nuclear attack, most notably with bunkers underground and inside mountains to shelter government officials and other personnel—men and women who could retaliate against the enemy with nuclear weapons and begin to rebuild society. Raven Rock contains everything one could possibly want to know about these seemingly still-continuing measures to confront Armageddon.” —The Wall Street Journal“In a new book exploring United States officials’ detailed doomsday plans during the Cold War, writer and historian Garrett Graff presents a look at how nuclear disaster preparation shaped the modern world. . . . Through his research, Graff reveals how ineffective plans for nuclear disaster actually are when put into action. The problem with org charts and instructions? Humans.” —Time magazine“There are details in Raven Rock that read like they’ve been ripped from the pages of a pulp spy novel. The book, written by national security expert Garrett M. Graff, takes us inside the bunkers cut into granite mountainsides and dug under an elite country club. He brings us deep beneath the White House on 9/11 and into the cockpit of an airplane that doesn’t officially exist. As you make your way through Raven Rock, it’s easy to forget that all this elaborate high-tech doomsday infrastructure is actually real. . . . Raven Rock, which should have been a Cold War history, now feels especially timely, hitting bookstores right as a President Donald Trump and North Korea’s Kim Jong-un’s on-again, off-again relationship pushes us ever closer to nuclear holocaust.” —Vice“A chilling portrait of how the government planned to continue to function during and after a nuclear holocaust is brilliantly told in this new valuable addition to Cold War literature that goes beyond policy and delves into logistical plans. Graff mines classified and unclassified material to create this highly informative work.” —Library Journal (starred review)“Raven Rock is gripping from page one. Brilliantly sourced and reported with exquisite detail, Garrett Graff’s new book is terrifying, outrageous, and illuminating.” —Annie Jacobsen, author of Area 51 and Phenomena“You may think you have some idea of how the United States prepared for nuclear war, but you will be shocked, appalled, amazed, fascinated, darkly amused, and just plain gob-smacked by what Garrett Graff has dug up. Deeply researched and lucidly written, Raven Rock is a haunting, compelling journey into the past—with disturbing meaning for the future.” —Evan Thomas, author of Ike’s Bluff and Being Nixon“In this spellbinding narrative, Graff reveals the top secret plans the government has for its own survival and asks the reader to consider a nightmarish scenario. Crammed with new revelations—from the locations of secret bunkers hidden in the nation’s small towns and dense woods to the ever-changing presidential evacuation plan—Graff carefully considers what would happen if the unthinkable occurred. I could not put it down.” —Kate Andersen Brower, author of The Residence and First Women“Garrett Graff has given us a colorful and frightening account of the American government’s plans for doomsday, and the secret bunkers where official could go to save themselves. These early plans still have their counterparts today, and they reveal a lot about how warfighting doctrine evolved. Read it and be fascinated—and a little scared.” —Walter Isaacson, author of Steve Jobs and Einstein“Equal parts thriller, sober history, and tragic comedy, Garrett Graff’s Raven Rock is an indispensable volume for anyone seeking to understand how the Cold War and the specter of nuclear annihilation shaped the world. Graff is a meticulous researcher and truly gifted storyteller. Readers will find themselves mesmerized by his careful and fast-paced examination of our government’s top-secret plans to survive a nuclear attack while the rest of us are turned to ash.” —Del Quentin Wilber, author of Rawhide Down: The Near Assassination of Ronald Reagan“A detailed exploration of the United States’ doomsday prepping during the Cold War . . . Graff, a former editor of Washingtonian and Politico magazines, covers every technicality of the construction of underground bunkers and secret command posts, every war game and exercise, every debate over presidential succession planning and continuity of government, every accident that left us verging on nuclear war. . . . But if there is anything that Raven Rock proves with grim certitude, it is that we have little idea how events would have unfolded in a superpower nuclear conflict, and that technological limits, human emotion and enemy tactics can render the most painstaking and complex arrangements irrelevant, obsolete, or simply obscene.” —Carlos Lozada, The Washington Post

    Out of stock

    £17.85

  • 999  My Life on the Frontline of the Ambulance

    Simon & Schuster Ltd 999 My Life on the Frontline of the Ambulance

    Out of stock

    Book Synopsis

    Out of stock

    £11.99

  • 999  My Life on the Frontline of the Ambulance

    Simon & Schuster Ltd 999 My Life on the Frontline of the Ambulance

    2 in stock

    Book SynopsisIn this updated edition, taking in his experiences during the coronavirus pandemic, Dan Farnworth brings vividly to life his astonishing times as a medic working on the frontline of the UK Ambulance Service. When the 999 call goes out, he has little idea what he will find - and how he will cope with the challenges he faces when he gets there.  Having worked in the emergency services for more than fifteen years, Dan has seen it all. In 999, he shares stories that are sometimes sad, occasionally hilarious, often moving, but always inspirational. However, the work also takes its emotional toll. Which was why he set up a mental health campaign that helps those in his profession suffering from PTSD – something that struck him after a truly shocking event. His story will make you see our ambulance service in a completely new way.  

    2 in stock

    £8.54

  • Fire Fire

    HarperCollins Publishers Fire Fire

    1 in stock

    Book SynopsisFilled with photos showing different methods of firefighting, this instruction book tells children how firefighting started and how it continues today. Stunning action photos show fires being tackled on land, at sea and from the air using a variety of equipment. There's even a glimpse of what firefighting might be like in the future.This is a Band 06/Orange book in the Collins Big Cat reading programme which offers varied text and characters, with action sustained over several pages. This is an information book with a glossary and index included on pages 22 and 23 to aid comprehension. This book supports learning related to geography and citizenship, and will help children identify people who help the community. This book has been levelled for Reading Recovery. For another story in this Collins Big Cat book band for guided reading, try Pompeii (9780007461875) written by Fiona Macdonald and illustrated by Giorgio Bacchin.

    1 in stock

    £9.02

  • The Silent Epidemic of Gun Injuries Challenges

    Oxford University Press Inc The Silent Epidemic of Gun Injuries Challenges

    Out of stock

    Book SynopsisTable of ContentsSection 1: Grounding Gun Injuries Chapter 1: Context Setting Chapter 2: Gun Injury Research and Statistics Chapter 3: Gun Injuries Section 2: Social Science Perspectives on Gun Injuries Chapter 4: Social Perspective Chapter 5: Cultural Perspective Chapter 6: Economic Perspective Section 3: Community-Centered Approaches & Urban Cases Chapter 7: Community Interventions and Gun Injuries Chapter 8: Case #1: Chicago's Good Kids Mad City's (GKMC) Stop The Bleed (STB) Chapter 9: Case #2: Open Doors (Paralyzed Gun Victims) Section 4: Recommendations for Advancing the Field Chapter 10: Professional Education Chapter 11: Research Chapter 12: Community Practice References

    Out of stock

    £39.18

  • Coming Back Alive

    Griffin Publishing Coming Back Alive

    15 in stock

    Book SynopsisA true-life glimpse of the dangerous work regularly performed by the US Coast Guard Search and Rescue service. This is an account of the rescue of the fishing crew from the "La Conte" as it sank off the coast of Alaska in 90-foot seas, one January night in 1998.

    15 in stock

    £18.32

  • Environmental Radioactivity and Emergency

    Taylor & Francis Ltd Environmental Radioactivity and Emergency

    1 in stock

    Book SynopsisRadioactive sources such as nuclear power installations can pose a great threat to both humans and our environment. How do we measure, model and regulate such threats? Environmental Radioactivity and Emergency Preparedness addresses these topical questions and aims to plug the gap in the lack of comprehensive literature in this field. The book explores how to deal with the threats posed by different radiological sources, including those that are lost or hidden, and the issues posed by the use of such sources. It presents measurement methods and approaches to model and quantify the extent of threat, and also presents strategies for emergency preparedness, such as strategies for first-responders and radiological triage in case an accident should happen. Containing the latest recommendations and procedures from bodies such as the IAEA, this book is an essential reference for both students and academicians studying radiation safety, as well as foTrade Review"This new book from Isaksson and Raaf will be very useful for students and professionals engaged in the radiation protection of humans and the environment. It covers all of the fundamental theoretical aspects of radiation physics and radiation biology, but focuses primarily on the field’s practical aspects, including radiation detection, sample preparation, and dose assessment. The book also discusses current global concerns over radiation protection, such as modelling the transfer of radionuclides between large scale environments (like the oceans or soils) to small scale environments (like plants and animals).After starting with a recall of facts or basic principles, each chapter introduces the relevant theory in great detail before providing example calculations and a wide variety of exercises for the reader to utilise. Notably, the last chapter tackles emergency preparedness, discussing emergency scenarios and the remedial actions and dosimetry methods to be applied to large scale accidents. This topic is usually not covered by other books in the field - instead reserved to be discussed in restricted reports – and therefore makes this book unique. Risk communication is another very important issue that is explored, which will be of interest to decision makers and also first responders who might need to deal with public concerns. Focusing on current concerns whilst still tackling the fundamentals of the field, Environmental Radioactivity and Emergency Preparedness is a modern treatise of radiation protection and will be useful to many!"—David Broggio, Institut de Radioprotection et de Sûreté Nucléaire, France"One particular challenge of nuclear and radiological technologies is preparing for failure, misuse, and disaster, and emergency preparedness is essential in limiting the impact of such events on our populations and environment. Emergency response teams, specifically experts in radiation protection, medical phyTable of ContentsSource terms. Environmental radiation protection. Environmental exposure pathways. Radiometry and sampling. Radioecology. Nuclear and radiological safety. Emergency preparedness and countermeasures/response. A short history of radiation protection.

    1 in stock

    £43.69

  • Critical Perspectives on the Management and

    Taylor & Francis Ltd (Sales) Critical Perspectives on the Management and

    1 in stock

    Book SynopsisCritical Perspectives in Emergency Services Management makes an important contribution to the subject of emergency services management and to public administration and organization studies more generally. It critically assesses developments in emergency services management by examining the multi-dimensional nature of the provision of emergency services and their connectedness in advanced western democracies. The effective management of emergency services has never been more important than in today's high-pressured and cost-conscious public sector. The authors of this volume forensically analyse the challenges of delivering emergency services within this context. This book provides an in-depth, scholarly and comprehensive analysis of the changing landscape of emergency service provision and clearly addresses a gap in the market for a critical volume on the emergency services.For anyone seeking to understand why and how the management of emergency servicTable of ContentsAcknowledgments Chapter 1Introduction to Critical Perspectives on the Management and Organization of Emergency ServicesParesh Wankhade, Leo McCann and Peter MurphyChapter 2Emergency services architecture: JESIP and Interoperability Carl Daniels Chapter 3History of the UK Paramedic ProfessionBob Fellows and Graham HarrisChapter 4Personal Reflections on Fire and Rescue Service Incident CommandRoy WilshireChapter 5Quo Vadis: Eight Possible scenarios for Changes in the Ambulance Services.Andy NewtonChapter 6Galvanising partnership and communities to tackle domestic violence & abuse: Why wicked problems have no easy solutions?Linda ReidChapter 7Beyond the Scope of Managerialism: Explaining the Organisational Invisibility of Police WorkCliff BaconChapter 8Reaching out across the theory-practice divide? Impact, participation and change in post-disaster reconstruction Yiwen Lin, Mihaela Kelemen and Lindsay HamiltonChapter 9The Professionalisation of the Police in England and Wales: A Critical AppraisalSimon HoldawayChapter 10Changing Landscapes, Challenging Identities - Policing in England and WalesSarah CharmanChapter 11From extreme to mundane? The changing face of paramedicine in the UK Ambulance ServiceJo Brewis and Richard Godfrey Chapter 12Decision making at the front-line: the role of choice architecture in NHS paramedic judgements over patient conveyanceAndrew Weyman and Rachel O’HaraChapter 13A comparative appraisal of recent and proposed changes to the fire and rescue services in England and Scotland.Pete Murphy, Katarzyna Lakoma, Kirsten Greenhalgh and Lynda TaylorChapter 14 Rethinking the new ‘leadership’ mainstream: An historical perspective from the National Health ServiceMark LearmonthChapter 15Public Confidence in the Police: A critical review and interrogation of construct clarityBasit Javid and Kevin MorrellChapter 16Balancing formal and informal support for psychological health in emergency services: creating multiple pathways for ambulance staffAshlea Kellner, Keith Townsend, Rebecca Loudoun, Tiet-Hanh Dao-Tran and Adrian WilkinsonChapter 17Commissioners, Mayors and Blue Lights: Reviewing the Prospects for Integrated Emergency Service GovernanceRachel AshworthChapter 18Conclusion: Understanding Emergency Services in Austerity ConditionsLeo McCann, Paresh Wankhade, and Peter MurphyList of Contributors Index

    1 in stock

    £39.99

  • Systems Approach to Management of Disasters

    John Wiley & Sons Inc Systems Approach to Management of Disasters

    15 in stock

    Book SynopsisThe main goal of this text is to introduce the systems approach to disasters management community as an alternative approach that can provide support for interdisciplinary activities involved in the management of disasters.The systems approach draws on the fields of operations research and economics to create skills in solving complex management problems. The text is organized into four parts. Part I provides an introductory discussion of disaster management including an overview of the main terms used. Part II is devoted to the introduction of systems theory, mathematical formalization and classification of methods. The material presented in this section should be of practical relevance during the process of selecting an appropriate tool for the solution of a problem. Part III is technical in nature, providing a simulation approach and a detailed description of system dynamics simulation. This section details two areas of application: flood evacuation simulation, and disaster riskTrade Review"As such, the book emphasises the significant contribution that science and engineering can make in the management of disasters and it is a valuable addition to the disaster management bibliography." (Natural Hazards, 1 April 2012) Table of ContentsList of Figures and Tables xiii About the Author xix Foreword xxi Preface xxv List of Acronyms and Abbreviations xxxiii I Management of Disasters 1 1 Introduction 3 1.1 Issues in Management of Disasters—Personal Experience 6 1.1.1 Red River Flooding 6 1.1.2 “Red River Flood of the Century,” Manitoba, Canada 9 1.2 Tools for Management of Disasters—Two New Paradigms 19 1.2.1 The Complexity Paradigm 21 1.2.2 The Uncertainty Paradigm 24 1.3 Conclusions 26 References 27 Exercises 29 2 Integrated Disaster Management 30 2.1 Definition 30 2.2 Integrated Disaster Management Activities 31 2.2.1 Mitigation 31 2.2.2 Preparedness 39 2.2.3 Response 40 2.2.4 Recovery 40 2.3 Disaster Management in Canada—Brief Overview 41 2.3.1 Emergency Management Act 42 2.3.2 National Disaster Mitigation Strategy 42 2.3.3 Joint Emergency Preparedness Program 43 2.3.4 Emergency Response 44 2.3.5 The Role of Federal Government in Disaster Recovery 45 2.4 Decision Making and Integrated Disaster Management 46 2.4.1 Individual Decision Making 47 2.4.2 Decision Making in Organizations 47 2.4.3 Decision Making in Government 47 2.5 Systems View of Integrated Disaster Management 48 References 49 Exercises 50 II Systems Analysis for Integrated Management of Disasters 51 3 Systems Thinking and Integrated Disaster Management 53 3.1 System Definitions 54 3.1.1 What is a System? 55 3.1.2 Systems Thinking 56 3.1.3 Systems Analysis 59 3.1.4 The Systems Approach 60 3.1.5 Systems “Engineering” 60 3.1.6 Feedback 61 3.1.7 Mathematical Modeling 66 3.1.8 A Classification of Systems 68 3.1.9 A Classification of Mathematical Models 70 3.2 Systems View of Integrated Disaster Management 70 3.2.1 A Systems Typology in Integrated Disaster Management 71 3.2.2 Systems View of Disaster Management 73 3.2.3 Systems View of Disaster Management Activities 76 3.3 System Formulation Examples 77 3.3.1 Dynamics of Epidemics 78 3.3.2 Shortest Supply Route 80 3.3.3 Resources Allocation 81 References 82 Exercises 83 4 Introduction to Methods and Tools for a Systems Approach to Management of Disaster 85 4.1 Simulation 85 4.2 System Dynamics Simulation 89 4.3 Optimization 92 4.4 Multiobjective Analysis 95 4.5 Disaster Risk Management 97 4.5.1 Sources of Uncertainty 98 4.5.2 Conceptual Risk Definitions 100 4.5.3 Probabilistic Approach 102 4.5.4 A Fuzzy Set Approach 103 4.6 Computer Support: Decision Support Systems 106 References 109 Exercises 111 III Implementation of Systems Analysis to Management of Disasters 113 5 Simulation 115 5.1 Definitions 115 5.2 System Dynamics Simulation 116 5.2.1 Introduction 116 5.2.2 System Structure and Patterns of Behavior 117 5.3 System Dynamics Simulation Modeling Process 126 5.3.1 Causal Loop Diagram 127 5.3.2 Stock and Flow Diagram 131 5.3.3 Generic Principles of System Dynamics Simulation Modeling 133 5.3.4 Numerical Simulation 137 5.3.5 Policy Design and Evaluation—Model Use 141 5.4 System Dynamics Simulation Modeling Examples 141 5.4.1 A Simple Flu Epidemic Model 142 5.4.2 A More Complex Flu Epidemic Model with Recovery 146 5.5 An Example of Disaster Management Simulation—Flood Evacuation Simulation Model 152 5.5.1 Introduction 152 5.5.2 Human Behavior During Disasters 153 5.5.3 A System Dynamics Simulation Model 154 5.5.4 Application of the Evacuation Model to the Analyses of Flood Emergency Procedures in the Red River Basin, Manitoba, Canada 162 5.5.5 Conclusions 171 References 172 Exercises 172 6 Optimization 175 6.1 Linear Programming 178 6.1.1 Formulation of Linear Optimization Models 178 6.1.2 Algebraic Representations of Linear Optimization Models 182 6.2 The Simplex Method for Solving Linear Programs 186 6.2.1 Completeness of the Simplex Algorithm 190 6.2.2 The Big M Method 193 6.3 Duality in LP 196 6.3.1 Sensitivity Analysis 198 6.4 Special Types of LP Problems—Transportation Problem 202 6.4.1 Formulation of the Transportation Problem 202 6.4.2 Solution of the Transportation Problem 207 6.5 Special Types of LP Problems—Network Problems 213 6.5.1 The Shortest Path Problem 217 6.5.2 The Minimum Spanning Tree Problem 219 6.5.3 The Maximum Flow Problem 223 6.6 An Example of Disaster Management Optimization—The Optimal Placement of Casualty Evacuation Assets 229 6.6.1 Introduction 229 6.6.2 The OPTEVAC Model 230 6.6.3 A Casualty Evacuation Example 231 6.6.4 Summary 234 References 234 Exercises 235 7 Multiobjective Analysis 242 7.1 Introduction 243 7.1.1 Toward Operational Framework for Multiobjective Analysis 243 7.1.2 An Illustrative Example 244 7.2 Multiobjective Analysis Methodology 249 7.2.1 Change of Concept 251 7.2.2 Nondominated Solutions 251 7.2.3 Participation of Decision Makers 254 7.2.4 Classification of Multiobjective Techniques 255 7.2.5 Disaster Management Applications 259 7.3 The Weighting Method 263 7.4 The Compromise Programming Method 268 7.4.1 Compromise Programming 268 7.4.2 Some Practical Recommendations 273 7.4.3 The COMPRO Computer Program 273 7.5 An Example of Disaster Management Multiobjective Analysis—Selection of Flood Management Alternative 274 7.5.1 Preparation of Input Data 274 7.5.2 Solution of Flood Management Problem Using Compromise Programming 275 7.5.3 Summary 279 References 279 Exercises 281 IV Be Prepared 285 8 A View Ahead 287 8.1 Issues in Future Disaster Management 289 8.1.1 Climate Change 289 8.1.2 Population Growth and Migrations 291 8.2 A Systems View 292 References 293 Index 295

    15 in stock

    £107.06

  • Internet Protocolbased Emergency Services

    John Wiley & Sons Inc Internet Protocolbased Emergency Services

    15 in stock

    Book SynopsisWritten by international experts in the field, this book covers the standards, architecture and deployment issues related to IP-based emergency services This book brings together contributions from experts on technical and operational aspects within the international standardisation and regulatory processes relating to routing and handling of IP-based emergency calls. Readers will learn how these standards work, how various standardization organizations contributed to them and about pilot projects, early deployment and current regulatory situation. Key Features: Provides an overview of how the standards related to IP-based emergency services work, and how various organizations contributed to them Focuses on SIP and IMS-based communication systems for the Internet Covers standards, architecture and deployment issues International focus, with coverage of the major national efforts in this area Written Trade Review“In addition, practitioners, product architects, and developers will find interesting and useful ideas. Many parts of the book can be recommended to experts working on standards and regulations.” (IEEE Communications Magazine, 1 February 2015) Table of ContentsList of Figures xiii List of Tables xvii List of Contributors xix Preface xxi Acknowledgments xxv Acronyms xxvii 1 Introduction 1 1.1 History 1 1.2 Overview 5 1.3 Building Blocks 8 1.3.1 Recognizing Emergency Calls 8 1.3.2 Obtaining and Conveying Location Information 9 1.3.3 Routing Emergency Calls 9 2 Location: Formats, Encoding and Protocols 11 2.1 Applying the PIDF-LO civicAddress Type to US Addresses 14 2.1.1 Introduction: The Context and Purpose of PIDF-LO and CLDXF 15 2.1.2 CLDXF Elements 17 2.1.3 Conclusion 30 2.2 DHCP as a Location Configuration Protocol (LCP) 31 2.2.1 What’s New in RFC 6225? 32 2.2.2 DHCPv4 and DHCPv6 Option Formats 32 2.2.3 Option Support 35 2.2.4 Latitude and Longitude Fields 36 2.2.5 Altitude 36 2.2.6 Datum 37 2.3 Geography Markup Language (GML) 37 2.3.1 Introduction 37 2.3.2 Overview of the OGC 38 2.3.3 The OGC Geography Markup Language (GML) 38 2.3.4 Conclusion 47 2.4 A Taxonomy of the IETF HELD Protocol 47 2.4.1 The LIS and HELD 48 2.4.2 LIS Discovery 48 2.4.3 Basic HELD 53 2.4.4 HELD Target Identities and Third-Party Requests 59 2.4.5 HELD Measurements 62 2.4.6 HELD as a Dereference Protocol 64 2.4.7 HELD Policy URIs 66 2.4.8 HELD Device Capabilities 69 2.5 OMA Enablers and Emergency Services 72 2.5.1 SUPL 73 2.5.2 MLS 84 2.5.3 MLP 85 2.5.4 LOCSIP 89 2.6 3GPP Location Protocols 92 2.6.1 Introduction 92 2.6.2 Location Technology in 3GPP Networks 93 2.6.3 Emergency Location Information in 3GPP CS Domain, Control Plane 100 2.6.4 Emergency Location Information in the IMS 100 3 Architectures 103 3.1 NENA i2 104 3.1.1 Background 104 3.1.2 The i2 Architecture 105 3.1.3 Regulatory Situation and Deployment Status 117 3.2 NENA i3 119 3.2.1 History 119 3.2.2 Emergency Services IP Networks 120 3.2.3 Signaling and Routing IP-Originated Calls 121 3.2.4 Legacy Wireline and Wireless Origination 122 3.2.5 Emergency Events 123 3.2.6 Routing Calls Within the ESInet 123 3.2.7 Provisioning the ECRF 124 3.2.8 PSAPs 125 3.2.9 Other i3 Features 126 3.3 IETF Emergency Services for Internet Multimedia 126 3.3.1 Introduction 126 3.3.2 Recognizing Emergency Calls 128 3.3.3 Obtaining and Conveying Location Information 128 3.3.4 Routing Emergency Calls 129 3.3.5 Obligations 130 3.3.6 LoST Mapping Architecture 132 3.3.7 Steps Toward an IETF Emergency Services Architecture 135 3.3.8 Summary 138 3.4 Emergency Services Support in WiFi Networks 139 3.4.1 Introduction 139 3.4.2 Location Configuration 140 3.4.3 Support for Emergency Services 141 3.4.4 Support for Emergency Alert Systems 142 3.5 WiMAX 142 3.5.1 The WiMAX Network Architecture 143 3.5.2 Network Architecture for Emergency Services Support 148 3.5.3 The Fundamental Building Blocks 150 3.5.4 Roaming Considerations and Network Entry 152 3.5.5 Limited Access 154 3.5.6 Location Support in WiMAX 157 3.5.7 Conclusion 163 3.6 3GPP 163 3.6.1 Introduction 163 3.6.2 Requirements 164 3.6.3 Emergency Calls in the CS Domain 169 3.6.4 Emergency Calls in PS Domain 176 3.6.5 Identified Overload Problems 189 4 Deployment Examples 193 4.1 Emergency Calling in Sweden 195 4.1.1 Introduction 195 4.1.2 Overview 196 4.1.3 Protocols for PSAP Interconnection 198 4.1.4 Protocol Standards 200 4.1.5 Media 201 4.1.6 Emergency Call Routing 201 4.1.7 Testing 201 4.1.8 Examples 201 4.2 UK Specification for Locating VoIP Callers 209 4.2.1 Introduction 209 4.2.2 The Regulatory Environment 209 4.2.3 Standards Development 210 4.2.4 The Current UK Emergency Services Structure 210 4.2.5 Principles Driving the Specification 211 4.2.6 Putting It All Together 213 4.2.7 Implications for Access Network Providers 215 4.3 Implementation of VoIP 9-1-1 Services in Canada 216 4.3.1 Regulatory Framework (About the CRTC) 217 4.3.2 Canada’s Telecom Profile 217 4.3.3 Interim Solution for Nomadic and Fixed/Non-Native VoIP 220 4.3.4 The (Defunct) Canadian i2 Proposal 222 4.3.5 VoIP Regulatory Processes, Decisions and Milestones 227 4.3.6 Lessons Learned 229 4.3.7 Conclusion 230 4.4 US/Indiana Wireless Direct Network Project 230 4.4.1 Background and History of the IWDN 231 4.4.2 The IWDN Crossroads Project 231 4.4.3 The IN911 IP Network 232 4.4.4 Conclusion 235 5 Security for IP-Based Emergency Services 237 5.1 Introduction 237 5.2 Communication Model 238 5.3 Adversary Models and Security Threats 240 5.4 Security Threats 241 5.4.1 Denial-of-Service Attacks 242 5.4.2 Attacks Involving the Emergency Identifier 242 5.4.3 Attacks Against the Mapping System 243 5.4.4 Attacks Against the Location Information Server 244 5.4.5 Swatting 245 5.4.6 Attacks to Prevent a Specific Individual From Receiving Aid 246 5.4.7 Attacks to Gain Information About an Emergency 246 5.4.8 Interfering With the LIS and LoST Server Discovery Procedure 246 5.4.9 Call Identity Spoofing 247 5.5 Countermeasures 248 5.5.1 Discovery 248 5.5.2 Secure Session Setup and Caller Identity 250 5.5.3 Media Exchange 251 5.5.4 Mapping Database Security 251 6 Emergency Services for Persons With Disabilities 253 6.1 What Is Specific with Communication for People with Disabilities? 253 6.1.1 Important Characteristics of Regular Voice Telephony 253 6.1.2 Important Characteristics of Accessible Conversational Services Suitable for People with Disabilities 254 6.2 Reality Today 255 6.3 Interpretation of the Term “Equivalent Service” 255 6.4 Sad History 256 6.5 Policy and Regulation Support 256 6.5.1 UN Convention on the Rights of Persons with Disabilities 256 6.5.2 The European Union Universal Service Directive 257 6.5.3 The Telecom Act and Public Procurement Act in the United States 257 6.5.4 Americans With Disability Act 257 6.5.5 Relay Service Regulation in the United States 258 6.6 Good Opportunities in IP-Based Services 258 6.7 Implementation Experience 260 7 Regulatory Situation 261 7.1 Regulatory Aspects of Emergency Services in the United States 262 7.1.1 Introduction 262 7.1.2 Background 262 7.1.3 E9-1-1 Requirements 263 7.2 Regulatory Aspects of Emergency Services in the European Union 266 7.2.1 Introduction 266 7.2.2 Regulatory Development of Emergency Services Under EU Law 267 7.2.3 Current Legal Framework 267 7.2.4 New Legal Framework 274 7.2.5 Emergency Regulation Outside of the EU Telecom Regulatory Framework 276 7.2.6 Conclusion 276 8 Research Projects and Pilots 279 8.1 REACH112: Responding to All Citizens Needing Help 280 8.1.1 Outline 280 8.1.2 Emergency Service Access 282 8.1.3 The Obstacles 284 8.1.4 Conclusion 288 8.2 PEACE: IP-Based Emergency Applications and Services for Next-Generation Networks 288 8.2.1 Introduction 288 8.2.2 Project Scope 289 8.2.3 Development Status 291 8.3 US Department of Transportation’s NG 9-1-1 Pilot Project 298 8.3.1 Overview 298 8.3.2 Proof-of-Concept Description 300 8.3.3 Testing 313 8.3.4 Conclusion 317 9 Organizations 321 9.1 ETSI EMTEL 322 9.1.1 Purpose of ETSI Special Committee EMTEL (Emergency Communications) 322 9.1.2 Main Features of EMTEL 322 9.1.3 Scope of ETSI SC EMTEL Work 323 9.1.4 Operation and Activities of SC EMTEL 324 9.1.5 EMTEL Evolution and Strategy 324 9.1.6 Vision for Future Emergency Services 325 9.2 NENA 326 9.3 EENA 327 9.3.1 What Is EENA? 327 9.3.2 What EENA Does? 327 9.3.3 What Are the EENA Memberships? 328 9.4 Ecma International 330 9.4.1 Ecma International 330 9.4.2 Ecma Technical Committee TC32 331 9.4.3 ECMA TR/101, Next Generation Corporate Networks (NGCN) – Emergency Calls 331 9.5 ATIS 332 9.5.1 Emergency Services Interconnection Forum (ESIF) 332 9.5.2 Next-Generation Emergency Services (NGES) Subcommittee 333 9.5.3 Example ESIF Issues 334 9.5.4 Summary 336 9.6 The NG9-1-1 Caucus and the NG9-1-1 Institute 336 9.7 COCOM EGEA 338 10 Conclusion and Outlook 341 10.1 Location 341 10.2 Architectures 342 10.3 Deployments 343 10.4 Security and Privacy 344 10.5 Emergency Services for Persons with Disabilities 344 10.6 Regulation 345 10.7 Research Projects and Pilots 345 10.8 Funding 346 References 349 Index 363

    15 in stock

    £76.46

  • Wiley Pathways Emergency Planning

    John Wiley & Sons Inc Wiley Pathways Emergency Planning

    1 in stock

    Book SynopsisIn order for a community to be truly prepared to respond to any type of emergency, it must develop effective emergency planning. Emergency Planning guides readers through the steps of developing these plans, offering a number of strategies that will help ensure success. It delves into the patterns of human disaster behavior, social psychology, and communication as well as the basics of generic protective actions, planning concepts, implementation, and action.Table of Contents1 Introduction to Emergency Planning 1 2 The Emergency Planning Process 33 3 Patterned Human Behavior in Disasters 63 4 Fostering Successful Emergency Planning 91 5 Classes of Protective Action Recommendations 116 6 Analyzing and Selecting Protective Actions 148 7 The Content and Format of Emergency Plans 182 8 Continuity of Operations Plans 220 9 Milestones That Structure Emergency Planning 266 10 Population Warning 298 11 Planning for Hazard Adjustment 335 12 Structures for Managing Emergency Response 368 13 Selected Federal Emergency Planning Mandates 401 14 Emergency Planning, Professionalism and the Future 435 Bibliography 464 Glossary 492 Index 000

    1 in stock

    £79.16

  • Fortress NHS

    John Wiley & Sons Inc Fortress NHS

    15 in stock

    Book SynopsisWhat is the philosophy of the NHS? What are these fundamental principles? Where do they come from and why are they so important? This book tackles each of these questions and more. Expresses the concept that the health service, armed with a substantial philosophy of health, should drive and control medicine. The central theme is that the theoretical and practical nature of health services can and must be contested.Table of ContentsA PURPOSEFUL ORGANIZATION?. The Manager's Problem. Purpose. Different Tribes?. FOUR NHS PRINCIPLES?. Need. Quality. Equality. Cost. FORTRESS NHS. Fortress NHS. Frustration. Options. Escape from the Fortress. Appendices. References and Footnotes. Index.

    15 in stock

    £112.46

  • Good Clinical Practice Standard Operating

    John Wiley & Sons Inc Good Clinical Practice Standard Operating

    15 in stock

    Book SynopsisAn essential book for all those clinicians and reserachers undertaking clinical trials. It will ensure that all involved in clinical trials undertake their investigation according to standard operating procedures.Table of ContentsClinical Research. Phases of a Clinical Trail. Clinical Trial Design. History and Development of GCP. Good Clinical Practice - What is It? Responsibilities of the Investigator. Standard Operating Procedures. Organisation of Clinical Trials. Abbreviations. SOP 0: Preparation, Approval and Review of SOPs. SOP 1: Study Organisation and Planning. SOP 2: Study Team: Definition of Responsibilities. SOP 3: Study Files and Filing. SOP 4: Local Management Requirements. SOP 5: Review and Validation of the Protocol. SOP 6: Review of Protocol Amendments. SOP 7: Case Report Form (CRF) Review. SOP 8: Investigator's Brochure. SOP 9: Estimation of Patient Numbers. SOP 10: Ethics Committee. SOP 11: Indemnity, Compensation and Insurance. SOP 12: Laboratory. SOP 13: Pre-Study Monitoring Visits. SOP 14: Patient Recruitment and Intention to Enrol. SOP 15: Obtaining Personal Written Informed Consent. SOP 16: Obtaining Informed Consent for Patients Unable to Give Personal Consent. SOP 17: Randomisation and Stratification. SOP 18: Blinding: Codes and Code Breaking. SOP 19: Case Report Form (CRF) Completion. SOP 20: Study Drugs. SOP 21: Monitoring Visits. SOP 22: Adverse Event and Serious Adverse Event Reporting. SOP 23: Nursing Procedures. SOP 24: Clinical Procedures. SOP 25: Trial Report. SOP 26: Archiving. SOP 27: Audits and Inspections. FDA Regulations Concerning Clinical Trials. Index.

    15 in stock

    £113.36

  • Paradise

    Random House USA Inc Paradise

    10 in stock

    Book Synopsis

    10 in stock

    £16.00

  • Fire Safety in Buildings

    Emerald Publishing Limited Fire Safety in Buildings

    1 in stock

    Book SynopsisFire Safety in Buildings is a practical handbook on fire safety legislation, duties and requirements, providing answers to common questions relating to a range of fire prevention, protection and management issues. It is an essential reference for a range of professionals including engineers, architects and project managers.

    1 in stock

    £45.00

  • Red Adair An American Hero  The Authorized Biography

    Bloomsbury Publishing PLC Red Adair An American Hero The Authorized Biography

    Out of stock

    Book SynopsisRed Adair is now a multimillionaire, but he has worked his way up from a poor childhood in Houston where he spent years on the railways and on bomb-disposal before becoming an expert on oil-well firefighting. This is an account of his heroic life fighting fires all over the world.

    Out of stock

    £13.49

  • Homeland Security Handbook for Citizens and

    McFarland & Company Homeland Security Handbook for Citizens and

    Out of stock

    Book SynopsisCollects essays documenting practices in homeland security from throughout the United States since the attacks of September 11, 2001. These essays describe case studies from the municipal level to the federal government. The appendices include lists of acronyms, internet resources, FEMA regional offices, state offices and more.

    Out of stock

    £27.54

  • Competitive Managed Care

    John Wiley & Sons Inc Competitive Managed Care

    Out of stock

    Book SynopsisThe Emerging U.S. Health Care System The first comprehensive assessment of the new managed care and its potential for addressing the health delivery problems facing the nation. --Stephen M. Shortell, A. C. Buehler, Distinguished Professor of Health Services Management and professor of organization behavior, J. L. Kellogg Graduate School of Management, Northwestern University A distinguished group of sixteen health care experts identify and assess the challenges and opportunities raised by the U.S.''s emerging competitive health care system. This timely book looks at the managed forms of care that are thriving in today''s competitive bottom line environment. A thoughtful commentary on the major trAnds in health care, this book provides a much needed resource for health care providers and government policymakers.Trade Review"Wilkerson, Devers, and Given have developed a timely, well-integrated collection of articles on competitive managed care. This is a very thoughtful treatment of today's health care issues and merits our reading and reflective consideration." --Richard M. Burton, D.B.A., Professor Fuqua School of Business, Duke University, Inquiry "The first comprehensive assessment of the new managed care and its potential for addressing the health delivery problems facing the nation. Important reading for policymakers, policy analysts, researchers, and students alike." --Stephen M. Shortell, A. C. Buehler, Distinguished Professor of Health Services Management and professor of organization behavior, J. L. Kellogg Graduate School of Management, Northwestern University ?Wilkerson, Devers, and Given have produced a `must-read' text for physician leaders, health managers, and health policymakers and students interested in comparing economic theory and principles with what is actually happening in the competitive managed care marketplace. I found every chapter fascinating and very useful.? --John C. Lewin, executive vice president/CEO, California Medical Association ?A balanced and readable text that unravels the complexity of our government-regulated health care marketplace. By examining the perspectives of important stakeholders through both theory and case study, the well-respected editors and authors explain clearly why neither extreme alone (regulation nor free market) would work in the U.S.? --Alan L. Hillman, associate dean and associate professor, School of Medicine, University of Pennsylvania, PhiladelphiaTable of ContentsUNDERSTANDING COMPETITIVE MANAGED CARE. The Emerging Competitive Managed Care Marketplace (J. Wilkerson, et al.). Perspectives and Evidence on Efficiency in Managed Care Organizations (H. Luft). PRIVATE SECTOR INITIATIVES AND RESPONSES. The Role of Purchasing Groups (L.Bergthold & L. Solomon). Exercising Purchasing Power for Prevention (H. Schauffler & T. Rodriguez). The Challenge of Measuring and Monitoring Quality (A. Bindman). The Future of the Health Professions Under Managed Care (E. O'Neil & L. Finnocchio). Inside the System: The Patient-Physician Relationship in the Era of Managed Care (H. Waitzkin & J. Fishman). PUBLIC SECTOR INITIATIVES AND RESPONSES. Ensuring Competition in the Market for HMO Services (R. Given). State-Sponsored Health Insurance Purchasing Cooperatives: California's "HIPC" (T. Buchmueller). Managing the Managed Care Revolution: States and the New Medicaid (M. Sparer). The Challenges of Implementing Market-Based Reform for Public Clients (K. Devers). Messing with Medicare: Markets and Politics in the 104th Congress (J. Wilkerson). Lessons for the United States: Britain's Experience with Managed Competition (D. Light). Conclusion: The Potential and Limits of Competitive Managed Care.

    Out of stock

    £62.96

  • The ABCs of Effective Feedback

    John Wiley & Sons Inc The ABCs of Effective Feedback

    Out of stock

    Book SynopsisAimed at healthcare professionals who want to learn the give-and-take of effective feedback, this volume outlines a step-by-step approach to the feedback process that should create direct, open and honest communication. Stages of feedback covered include: initiating, formulating and exchanging.Trade Review"The ABCs of Effective Feedback emphasizes what we already suspect is true: poorly managed feedback in the health care setting is at the heart of most personal and organizational problems." --Aspen's Advisory for Nurse Executives "An essential tool for anyone wanting to make the transition from management to leadership." --James A. Autry, author, Love and Profit and Confessions of an Accidental Businessman "A much-needed, practical guide . . . essential to the successful conduct of one of humanity's most important activities?productive conversation." --Edgar H. Schein, Sloan Fellows professor of management emeritus, MIT Sloan School of Management "A conceptual framework and tools that will be of interest to anyone faced with the issue of giving and getting feedback that improves both performance and relationships." --Richard Beckhard, principal, Richard Beckhard Associates and coauthor of Changing the Essence "The ABCs of Effective Feedback will take longer than a minute to read but will yield a lifetime of returns." --Ken Blanchard, coauthor of The One Minute Manager "Rubin and Campbell have fully developed a vital phase of the career development process--the giving and receiving of feedback. If this phase is not fully embraced, the development process proceeds on shaky ground." --Beverly Kaye, author of Up is NOT the Only Way and Developing Workforce TalentTable of Contents1. Making the Business Case 2. The Many Faces of Feedback 3. Initiating Feedback 4. Formulating Truths 5. Exchanging Messages 6. Evaluating the Feedback Process and Outcomes 7. Leadership and Feedback 8. Evolutionary Change with Revolutionary Effects: A Case Study 9. Axioms and Tips 10. The Truth of the Consequences

    Out of stock

    £38.66

  • Grading Health Care

    John Wiley & Sons Inc Grading Health Care

    15 in stock

    Book SynopsisInforming Health Care Purchasers In today''s competitive marketplace, health care providers, corporate purchasers, and health care executives are focusing their attention on quality, value, and accountability. This valuable resource provides health care practitioners, administrators, and policymakers with the pertinent information they need to create a scientific method of measuring customer satisfaction.Trade Review"Consumer choice and quality scorecards have been the subject of an extraordinary amount of rhetoric in the health care field. Finally, Hanes, Greenlick, and their colleagues have done us the enormous service of providing a thoughtful, comprehensive, and balanced exploration of the real issues." --Bruce Vladeck, former administrator, Health Care Financing Administration, U.S. Department of Health and Human Services 1993-1997 "Grading Health Care is truly a first of its kind in a health care environment that is in great need of such practical guidance. Pamela Hanes and Mitch Greenlick have pulled together a series of easily understood, provocative essays on the art and science of quality reporting for a consumer audience. This book is must-reading for anyone interested in working through the complexities of translating abstract and often elusive quality information into understandable and consumer-friAndly formats." --Philip Lee, professor emeritus, University of California San Francisco Medical School and former assistant secretary of Health 1992-1997 "Consumer choice and quality scorecards have been the subject of an extraordinary amount of rhetoric in the health care field. Finally, Hanes, Greenlick, and their colleagues have done us the enormous service of providing a thoughtful, comprehensive, and balanced exploration of the real issues." --Bruce Vadeck, former HCFA administrator (1993-97) "The Oregon Scorecard Project and this book has, for the first time, brought together commonsense science and deep commitment to listen to the consumer and has produced new knowledge and insights in this complex area." --Clifton R. Gaus, former director of the Agency for Health Care Policy and Research, U.S. Department of Health and Human Services 1992-1996Table of ContentsForeward Preface 1. Reporting Quality in a Market-driven Health Care System(Daniel M. Harris and Pamela P. Hanes) 2. Oregon Consortium: A Model in Scorecard Development(Pamela P. Hanes) 3. Consumer Preferences: Issues of Perception and Measurement(Pamela P. Hanes and Holly B. Jimison) 4. Consumers Want Choice and Voice(Michael J. Garland, Barry F. Anderson, and H. Diana Jones) 5. Tailoring Choice Information to Special Populations(Pamela P. Hanes) 6. Eliciting, Measuring, and Reporting Consumer Satisfaction(Christine Edlund) 7. Measuring Health Care Quality: The Process and Outcomes of Care(Bruce W. Goldberg) 8. The Alchemy of Accountability: Science and Art of Consumer Scorecards(Pamela P. Hanes and Merwyn R. Greenlick) AppAndix A: A Consumer Guide to Selecting a Health PlanAppAndix B: A Request for Descriptive Navigational Information Index

    15 in stock

    £49.46

  • Managing Diversity in Health Care

    John Wiley & Sons Inc Managing Diversity in Health Care

    2 in stock

    Book SynopsisIn this work, the authors address the need to be culturally competent with patients, and to manage and cultivate cultural inclusiveness among staff. Readers can find practical information and specific suggestions for fostering skills, knowledge and awareness.Trade Review"This insightful and practical work should be required reading formanagers, physicians, nurses, allied health caregivers, and supportstaff, in order to overcome barriers to communication and change indealing with an increasingly complex patient and employee base. Ihighly Andorse this excellent book written by these outstandingauthors." (Donald R. Oxley, vice president and executive director,Kaiser Permanente) "A superb and complete reference guide on cultural diversity. Thisbook provides insight into why health care providers do not reachtheir potential in differentiating themselves in the health caremarketplace. Should be read by all health care providers--a side ofhealth care that is all too often forgotten." (James T. Yoshioka,president, MedCenters Division) "Managing Diversity in Health Care tackles a difficult topic thatcan no longer be considered optional for any health careprofessional. The authors have done an excellent job balancingtheory, facts, and statistics with an understanding of the'cultural software' we all possess. This book forces us, as healthcare professionals, to question the assumptions we have about ourpatients and offers concrete suggestions and resources for fightingagainst stereotypes in our work." (Kathryn Johnson, CEO, TheHealthcare Forum)Table of ContentsIntroduction. Wholeness and Well-Being: In the Eye of the Beholder. Organization of the Contents. How to Use this Book. 1. Why Diversity is Good for Business: Marketplace and WorkforceIssues. Demographics Changes: An Increasingly Complex Patient and EmployeeBase. What These Population Shifts Mean to Health Care. Meeting New Contractor and Managed Care Requirements. Analyzing the Challenges and Opportunities That DiversityBrings. 2. The Dimensions of Health Care Delivery. Personality: The Unique Core. Internal Dimensions of Diversity: Powerful Influencers of Identity,Opportunity, and Expectations. External Dimensions. Organizational Dimensions. Analyzing the Impact of Diversity Dimensions in YourOrganization. Analyzing the Impact of Your own Diversity Dimensions on You as aHealth Care Professional. Analyzing Your Own Attitudes Toward Differences. 3. The Truth About Cultural Programming. Realities of Cultural Programming. Dimensions of Culture that Influence Behavior. Questioning and Expanding Your Own Assumptions. 4. Achieving Practical Cultural Literacy. Factors that Influence Adherence to Norms. Definition and Perception of Illness and Health. Key Cultural Values Affecting Care. Non-Western Treatments. The Best of Both Worlds. Beliefs About Illness, the Body, and Its Functioning. Childbirth. Death and Dying. Family and Its Role. Cultural Beliefs About Health, Disease, and Healers. 5. Improving Communication in Diverse Environments. Language. Other Aspects of Communication. Assessing Intercultural Hooks that Block Communication. Learning About the Cultures You Serve. Getting Your Message Across: Directions and Feedback. Soliciting Information. Communicating Across Language Barriers. Getting Help in Interpreting. Culturally Sensitive Medical Interviews. 6. Removing Stereotypes That Block High-Quality Care. The Realities of Stereotypes. The Realities of Human Nature. Managing Your Biases: Suggestions for Fighting Stereotypes. 7. The Diversity Leadership Challenge. The Essentials of Diversity Leadership. Leadership Fulfilled: Steps Toward Lasting Change. 8. Overcoming Barriers to Change. Making Your Diversity Efforts Pay Off. Organizational Barriers to Diversity. 9. Creative Organizational Problem Solving. Demographics-driven Marketing. Kaiser Permanente Southern California Mentoring and Coaching. Providing Health Care to the Underserved: A RevolutionaryPlan. A Systematic Commitment to Caring for the Underserved. Resources. Notes. Index.

    2 in stock

    £55.76

  • The Disaster Experts

    University of Pennsylvania Press The Disaster Experts

    1 in stock

    Book SynopsisIn the wake of 9/11 and Hurricane Katrina, many are asking what, if anything, can be done to prevent large-scale disasters. How is it that we know more about the hazards of modern American life than ever before, yet the nation faces ever-increasing losses from such events? History shows that disasters are not simply random acts. Where is the logic in creating an elaborate set of fire codes for buildings, and then allowing structures like the Twin Towers—tall, impressive, and risky—to go up as design experiments? Why prepare for terrorist attacks above all else when floods, fires, and earthquakes pose far more consistent threats to American life and prosperity?The Disaster Experts takes on these questions, offering historical context for understanding who the experts are that influence these decisions, how they became powerful, and why they are only slightly closer today than a decade ago to protecting the public from disasters. Tracing the intertwined develoTrade Review"This marvelous book offers a gripping analysis of American disaster expertise over the last 150 years. . . . A powerful, eminently readable book that belongs on undergraduate and graduate syllabi in the history of science and technology-and, indeed, in the library of every educated citizen." * Isis *"Knowles adroitly chronicles in fine historical detail the emergence of the experts (and their intellectual disciplines) who worked to understand and mitigate the constantly changing human and technological landscapes of urban risk." * Choice *"In The Disaster Experts, Scott Knowles makes a key contribution to our understanding of how American disaster policy has evolved over time. This book is a way to appreciate at a deeper level why and how Americans are prepared in some ways, and profoundly unprepared in others, for the disasters to come in the twenty-first century." * James Lee Witt, Chief Executive Officer, Witt Associates, and FEMA Director, 1993-2001 *Table of ContentsList of Abbreviations Introduction 1 The Devil's Privilege 2 Reforming Fire 3 The Invisible Screen of Safety 4 Ten to Twenty Million Killed, Tops 5 What Is a Disaster? 6 A Nation of Hazards Conclusion Notes Index Acknowledgments

    1 in stock

    £25.19

  • Building the Successful Veterinary Practice

    John Wiley and Sons Ltd Building the Successful Veterinary Practice

    15 in stock

    Book SynopsisThe final volume of Catanzaro''s benchmark series on building a veterinary practice, this is also the series'' keystone, providing the ways and means to keep a veterinary business going and growing under all sorts of circumstances. Creativity is the key to healthy change, and it is also the key to Catanzaro''s approach as he helps the vet and clinic staff to colour outside the lines--to think in new ways that will enhance procedures and employee morale in any practice. A noted veterinary practice management consultant, Catanzaro draws on his own extensive experience and that of other consultants, writers, and speakers to bring together the essential tools for individual brainstorming and organisational restructuring. Liberally illustrated with examples, tables, chats, and forms, and full of exercises for stimulating creativity, this volume focuses on hiring strategies and job redesign, establishing leadership and building a client base, learning and teaching new techniques, and, laTable of ContentsPREFACE; INTRODUCTION; Evolving Perspectives of Veterinary Practice; The Right Person for the Right Job; Creative Client Power-Up; Leadership before Delegation; Building the Learning Environment; Appendices: Empowering the Team; Styles of Training Profile; How to Hire a Winner; 101 Veterinary Practice Management Gimmicks; Computerised Medical Records; Medical Record Audits; Do the Unusual as if It Were Usual; Coping Self-Assessment; Team Creativity Exercises; Leadership Profile in the New American Veterinary Practice.

    15 in stock

    £71.96

  • Emergency Relief System Design Using Diers

    John Wiley & Sons Inc Emergency Relief System Design Using Diers

    15 in stock

    Book SynopsisOSHA (29 CFR 1910.119) has recognized AIChE/DIERS two-phase flow publications as examples of good engineering practice for process safety management of highly hazardous materials. The prediction of when two-phase flow venting will occur, and the applicability of various sizing methods for two-phase vapor-liquid flashing flow, is of particular interest when designing emergency relief systems to handle runaway reactions. This comprehensive sourcebook brings together a wealth of information on methods that can be used to safely size emergency relief systems for two-phase vapor-liquid flow for flashing or frozen, viscous or nonviscous fluids. Design methodologies are illustrated by selected sample problems. Written by industrial experts in the safety field, this book will be invaluable to those charged with operating, designing, or managing today''s and tomorrow''s chemical process industry facilities.Table of ContentsPreface. Introduction. 1. Overview. 2. Design Institute for Emergency Relief Systems (DIERS). 3. A Strategy for Major Accidental Release Prevention. 4. A Strategy for Emergency Relief System Design. 5. An Approach to Emergency Relief System Design Assessment. 6. Two-Phase Vapor-Liquid Flow. 7. Two-Phase Vapor-Liquid Flow Onset and Disengagement. 8. Two-Phase Vapor-Liquid Hydrodynamics. 9. DIERS Bench-Scale Apparatus. 10. Runaway Reaction Emergency Relief System Design Computer Program. 11. References. Appendix A. DIERS Committees. Appendix B. DIERS Sponsors. Appendix C. DIERS Contractors. Chapter I. Vapor Disengagement Dynamics. 1. Overview. 1.1 Vapor Disengagement Dynamics. 1.2 Design Considerations. 2. Detailed Discussion. 2.1 Open Literature References. 2.2 Project Manual. 3. References. Appendix I-A The Coupling Equation and Flow Models. Appendix I-B Best Estimate Procedure to Calculate Two-Phase Vapor-Liquid Flow Onset/Disengagement. Appendix I-C Fluid Behavior in Venting Vessels. Appendix I-D Energy and Material Balance Derivations for Emergency Pressure Relief of Vessels. Annex I-D1 Internal Energy and Venting Calculations. Chapter II. Pressure Relief System Flow. 1. Introduction. 1.1 Scope. 1.2 Organization. 1.3 Special Terminology. 2. Recommended Design Methods. 2.1 Newtonian Flow. 2.2 Complex Fluids. 2.3 Useful Approximations. 3. Technology Base. 3.1 General Flow Equations. 3.2 Nozzle Flow Models. 3.3 Sharp Reductions. 3.4 Pressure Recovery/Expansions/Equilibrations. 3.5 Pipe Flow. 3.6 Application to Pressure Relief System Elements. 3.7 Networks. 3.8 Complex Fluids. 4. Nomenclature. 5. Acknowledgments. 6. References. Appendix II-A Thermophysical Property Requirements. Appendix II-B Equilibrium Flash Calculations. Appendix II-C Model Parameters for Pipe Entrance Sections. Appendix II-D Computer Routines in SAFIRE Program. Appendix II-E Example Problems. Appendix II-F Generalized Correlations and Design Charts. Chapter III. DIERS Phase III Large-Scale Integral Tests. 1. Summary. 2. Introduction. 2.1 Program Objectives. 2.2 Program Description. 3. Test Configurations. 4. Test Results. 4.1 Tests T1 to T8 4.2 Tests V32-W1 to V32-W8. 4.3 Tests T9, T10, T11, T14, and T15. 4.4 Tests T12 and T13. 4.5 Tests T20. 4.6 Tests T17 and T18. 4.7 Tests T21, T22, T23, and T24. 4.8 ICRE Tests 32-6 to 32-11. 4.9 ICRE Tests 2000-1 to 2000-5. 4.10 ICRE Tests 32-14, 32-15, and 32-18. 5. Acknowledgments. 6. References. Appendix III-A Test Configurations. Appendix III-B Experimental Results and Model Comparisons. Appendix III-C Kinetics Model for Styrene Polymerizations. Chapter IV. High Viscosity Flashing Two-Phase Flow. 1. Introduction. 1.1 General Discussion of High Viscosity Flow in Relief Systems. 1.2 Why High Viscosity Systems Require Special Consideration. 1.3 Necessity for Conservatism. 2. Summary of DIERS High Viscosity Relief Flow Tests. 2.1 Project Overview. 2.2 Styrene Reactive Tests. 2.3 Small-Scale Rubber Cement Bottom-Vented tests. 2.4 Large-Scale Rubber Cement Tests. 2.5 Large-Scale Polystyrene-Ethylbenzene Bottom-Vented Tests. 3. Recommended Design Practices. 3.1 Theory and Scaling for Highly Viscous Systems. 3.2 General Equations for Newtonian Fluids. 3.3 Approximate Momentum Balances for Scaling Power-Law and Newtonian Fluids. 3.4 Scaling Using Integrated Approximate Momentum Balance for Newtonian Fluids. 3.5 Scaling Using Approximate Momentum Balance for Power-Law Fluids. 4. Unanswered Questions about High Viscosity Flow. 4.1 Uncertainties. 5. References. Appendix IV-A Simplified Theory and Sample Problems. Chapter V. Containment, Disposal, and Mechanical Design. 1. Introduction. 2. Blowdown in Drum Design. 2.1 Types of Knock-Out (Blowdown) Drums and Catchtanks. 2.2 Sizing of Blowdown Drums. 3. Disposal of Vapors from Blowdown Drums. 3.1 Direct Discharge to the Atmosphere. 3.2 Discharge through a Scrubber. 3.3 Discharge through a Vent Condenser. 3.4 Discharge to a Flare Stack or Incinerator. 4. Mechanical Design. 4.1 Vent Piping Considerations. 4.2 Catchtank Mechanical Design and Safety Considerations. 4.3 Reaction Forces—General. 4.4 Reaction Forces Equations. 4.5 Reaction Forces on Safety Valve Nozzles/Piping. 4.6 Reaction Forces from Rupture Disk Discharge. 4.7 Transient Effects of Reaction Forces, Rupture Disk Discharge. 4.8 Thrust Restraint Design. 4.9 Other Blowdown Load Considerations. 5. References. Chapter VI. DIERS Bench-Scale Apparatus. 1. Background. 1.1 DIERS Requirements for a Bench-Scale Apparatus. 1.2 Limitations of Previous Test Equipment. 2. How the Test Methodology Fits into the Overall Process Safety Design. 2.1 Requests. 2.2 Worst Credible Incident Scenario. 2.3 Screening Tests. 2.4 DIERS Venting Tests and Analysis. 2.5 Recommendations. 3. Description of the DIERS Bench-Scale Apparatus. 3.1 Schematic Description of Apparatus. 3.2 Apparatus Control and Data Recording. 3.3 Test Cell Configurations. 4. Emergency Relief System (ERS) Sizing Using the DIERS Bench-Scale Apparatus. 4.1 Emergency Relief System (ERS) Overview. 4.2 Functions of the Bench-Scale Apparatus. 4.3 Onset/Disengagement Behavior Testing. 4.4 Flow Rate Calculation/Viscosity Characterization. 4.5 Characterization of Runaway Reaction Behavior. 4.6 ERS Design—Analytical Methods/FAI Nomograph. 4.7 ERS Design—Area: Charge Scaling (Top Vent Test/Top ERS Device). 4.8 ERS Design—Area: Charge Scaling/Scaling Equation Method (Bottom Vent Test/Top or Bottom ERS Devices). 4.9 Limitations on Area: Charge Scaling for ERS Design. 5. References. Appendix V1-A Experimental ERS Sizing—Some Do and Do Not Recommendations. Chapter VII. SAFIRE Computer Program for Emergency Relief Sizing. 1. Background. 1.1 History. 1.2 Overview. 2. Program Description. 2.1 Overall Architecture. 2.2 Pure-Component Physical Properties. 2.3 Mixture handling Rules. 2.4 Flash Calculations. 2.5 Chemical Reactions. 2.6 Vent Flow Calculations. 2.7 Vessel Hydrodynamics. 2.8 External Heat Fluxes. 2.9 Mass and Energy Balances. 3. Data Input. 4. Sample Problem. 5. Experience with Program. 6. References. Appendix VII-A Input Data Forms. Appendix VII-B Sample Input/Output. Index.

    15 in stock

    £233.06

  • Guidelines for Technical Planning for OnSite

    John Wiley & Sons Inc Guidelines for Technical Planning for OnSite

    15 in stock

    Book SynopsisDeals with prevention, preparedness, response and recovery, which are the key components of emergency planning. This book first describes PSM (Process Safety Management), then goes on to consider the main features of a preparedness program, including recognizing credible incidents, planning strategy to deal with these incidents, and more.Table of ContentsPreface. Acknowledgments. Acronyms. PART A. PREVENTION. 1. Prevention Through Process Safety Management. 1.1 Technical Management of Chemical Process Safety: Basic Elements. 1.2 The Role of Emergency Preparedness. References Cited. 2. Prevention And Mitigation. 2.1 Introduction. 2.2 Principles of Prevention. 2.2.1 Process Hazard Recognition. 2.2.2 Inherently Safer Plants. 2.2.3 Process Design Modification. 2.3 Principles of Mitigation. 2.3.1 Plant Siting/Buffers. 2.3.2 Unit Siting in Plant Design. 2.3.3 Principles of Mitigating Chemical Releases. 2.3.4 Postrelease Mitigation Systems. 2.3.5 Principles of Mitigrating Fires and Explosions. References Cited. PART B. PREPAREDNESS. 3. Identification of Credible Incidents. 3.1 Introduction. 3.2 Defining Credible Incidents. 3.3 Screening Techniques to Identify Focus Areas. 3.3.1 NFPA Fire Hazard Indices. 3.3.2 Toxicity/Mobility/Quantity Index. 3.3.3 Chemical Process Risk Indices. 3.4 Techniques For Identifying Credible Incidents For Emergency Planning. 3.4.1 Informal “Expert” Review. 3.4.2 Hazard Review to Support Emergency Planning. 3.4.3 Using Process Hazard Analysis to Support Emergency Planning. 3.5 Prioritizing Emergency Planning Incidents for Consequence Assessment. 3.6 Assessing Consequences and Impacts. 3.6.1 Tools. 3.6.2 Criteria for Defining Sensitive Areas. 3.6.3 Unexpected Hazards. 3.6.4 Other Effects. 3.7 Criteria for Selecting Incidents for Emergency Planning. 3.8 Reviewing Mitigation Systems. References Cited. Appendix A, Emergency Planning Guidelines: ERPGs/EEPGs. 4. Conceptual Approach to Emergency Response. 4.1 Introduction. 4.2 Capability and Resource Assessment. 4.2.1 Trained Personnel. 4.2.2 On-Site Response Equipment. 4.2.3 Response Equipment Available Off-Site. 4.2.4 Facilities. 4.2.5 Specialized Supplies and Contractors. 4.3 Determine Concept of Emergency Operations. 4.3.1 Effective Use of Inside and Outside Response. 4.3.2 Organizing for Credible Incident. 4.3.3 Classification of Emergencies. 4.4 Regulatory Considerations. 4.5 The Effect of Change on Emergency Preparedness. References Cited. 5. Developing Response Tactics. 5.1 Introduction. 5.2 Principles of Responding to Fires. 5.2.1 Plant Fire Response Organization. 5.2.2 Integration of On-Site Fire Brigades and Off-Site Departments. 5.2.3 Response Tactics. 5.3 Hazardous Materials. 5.3.1 Hazardous Materials Response Regulations. 5.3.2 Hazmat Initial Assessment and Size-Up. 5.3.3 Hazmat Reconnaissance. 5.3.4 Work Zones. 5.5.5 Hazmat Tactical Action Plan. 5.5.6 Continual Reassessments. 5.5.7 Termination. References Cited. 6. Physical Facilities and Systems. 6.1 Introduction. 6.2 Facilities. 6.2.1 Short-Term Shelters and Safe Havens. 6.2.2 Emergency Operations Center (EOC). 6.2.3 Incident Scene Areas. 6.2.4 Media Information Center (MIC). 6.2.5 Control Rooms. 6.2.6 Medical Support Facilities. 6.2.7 Adequate Water Supplies. 6.3 Systems. 6.3.1 Detection/Early Warning Systems. 6.3.2 Communications System Design. 6.3.3 Community and Site Alerting and Notification Systems. 6.3.4 Computer Systems for Emergency Management. 6.3.5 Site Maps and Diagrams for Emergency Management. 6.3.6 Emergency Power Systems. 6.3.7 Weather Stations. References Cited. 7. Response Equipment and Supplies. 7.1 Introduction. 7.2 Fire Apparatus. 7.3 Extinguishing Agents. 7.3.1 Water 7.3.2 Foams. 7.3.3 Dry Chemicals. 7.3.4 Dry Powders. 7.3.5 Halon. 7.3.6 Carbon Dioxide. 7.3.7 Miscellaneous Agents. 7.4 Inhibitors, Neutralizers, Sorbents. 7.4.1 Inhibitors. 7.4.2 Neutralizers. 7.4.3 Sorbents. 7.5 Personal Protective Equipment. 7.5.1 Materials for Protective Clothing. 7.5.2 Considerations. 7.5.3 Flash Protection. 7.5.4 Thermal Protection. 7.5.5 Choosing Appropriate Levels of Protection. 7.5.6 Respiratory Protection. 7.6 Heavy Equipment. 7.7 Adequate Inventory and Alternate/Outside Sources of Supply. References Cited. Appendix A. Channel Industry Standards for Apparatus. 8. Developing a Workable Plan. 8.1 Introduction. 8.2 Review Existing Plans or Procedures. 8.2.1 Review Existing Emergency-Related Facility Plans. 8.2.2 Review Neighboring Facility Plans. 8.2.3 Review Community Plans. 8.3 Determining Appropriate Plan Type. 8.3.1 Plan Types. 8.3.2 Plans, Procedures, and Instructions. 8.3.3 Coordination and Commonalty. 8.4 Determining Content. 8.5 Preparedness. 8.5.1 Training. 8.5.2 Drills and Exercises. 8.5.3 Supplies and Equipment. 8.5.4 Community Awareness. 8.5.5 Medical Surveillance Program. 8.6 General Response Procedures. 8.6.1 Alerting and Warning. 8.6.2 Communications. 8.6.3 Management Functions. 8.6.4 Evacuation and Personnel Accountability. 8.6.5 Emergency Shutdown Procedures. 8.6.6 Security. 8.6.7 Mutual Aid. 8.6.8 Public Information/Media. 8.6.9 Special Notifications and Fatality Procedure. 8.6.10 Reporting Requirements. 8.7 Hazard-Specific Procedures. 8.7.1 Fire. 8.7.2 Chemical Release. 8.7.3 Medical and Rescue. 8.7.4 Hurricane. 8.7.5 Tornado and High Wind. 8.7.6 Freeze/Winter Storm. 8.7.7 Flood. 8.8 Writing the Plan. 8.9 Ensure Integration with Other Plans. 8.10 Plan Review and Maintenance. 8.11 Exercise Regularly/Critique to verify Planning Assumptions. 8.11.1 Planning an Exercise. 8.11.2 Exercising without Interfering with Plant Operations. References Cited. Appendix A. Regulations Applicable to Emergency Equipment and Supplies. Appendix B. Sample Emergency Procedures Format and Instruction. 9. Using Modeling for Emergency Planning. 9.1 Introduction. 9.2 Consequence Analysis. 9.3 Using Models for Developing Emergency Response Plans. 9.3.1 Input Data Needs. 9.3.2 Interpretation of Results. 9.4 Utilizing Appropriate Models. 9.5 Real-Time Emergency Response Modeling Systems. References Cited. 10. Training Requirements. 10.1 Introduction. 10.2 General Requirements. 10.2.1 OSHA Emergency Training Requirements. 10.2.2 Basic Emergency Training. 10.2.3 Operating Personnel. 10.3 Emergency Response Personnel. 10.3.1 General. 10.3.2 Fire Brigade Training. 10.3.3 Hazardous Materials Response Training. 10.4 Support Personnel. 10.4.1 Media and Community Relations. 10.4.2 Medical. 10.4.3 Specialist Employees. 10.4.4 Security. 10.4.5 Skilled Support Personnel. References Cited. PART C. RESPONSE. 11. Key Response Functions. 11.1 Incident Command System. 11.1.1 Definition. 11.1.2 Characteristics of an ICS. 11.1.3 Considerations for ICS. 11.2 Strategy Development. 11.2.1 Assessment and Decision Making. 11.2.2 Evaluate Additional Resources Needs. 11.3 Determine Mitigation Tactics. 11.3.1 Evaluate Need for Off-Site Warnings. 11.4 Implement Tactical Plan and Evaluate. 11.5 Response Team Decontamination. 11.5.1 Types of Contamination. 11.5.2 Prevention of Contamination. 11.5.3 Decontamination Methods. 11.5.4 Determining Effectiveness. 11.5.5 Planning for Decontamination. 11.6 Medical Decontamination/Triage/Treatment. 11.7 Using Dispersion Modeling During Emergencies. 11.8 Termination. References Cited. Appendix A. Channel Industries Mutual Aid ICS Worksheet. 12. Support Functions, Systems, and Facilities. 12.1 Introduction. 12.2 Functions. 12.2.1 Internal Management and Technical Support. 12.2.2 Security. 12.2.3 Legal. 12.2.4 Outside Technical Support. 12.2.5 Reporting Requirements. 12.2.6 Public Relations. 12.3 Systems. 12.3.1 Mutual Aids. 12.3.2 Communications System Operation. References Cited. PART D. RECOVERY. 13. Managing Recovery. 13.1 Introduction. 13.2 Management During Recovery. 13.3 Scene Security and Safety. 13.4 Employee Assistance. 13.4.1 General. 13.4.2 Supervisors’ Role. 13.4.3 Human Resources Department. 13.4.4 Federal Assistance. 13.5 Damage Assessment. 13.6 Process Data collection. 13.7 Incident Investigation. 13.8 Restoring Safety and Emergency Systems. 13.9 Legal. 13.10 Insurance. 13.11 Public Information and Communication. 13.11.1 Business Relationships. References Cited. Appendix A. Sample Recovery Management Checklist. Appendix B. Sample Damage Assessment Checklist. 14. Cleanup of Facilities. 14.1 Introduction. 14.2 Types and Forms of Contamination. 14.2.1 Chemical Contamination. 14.2.2 Radioactive Contamination. 14.3 Preventing the Spread of Contamination. 14.4 Decontamination Methods. 14.4.1 Small-Scale Decontamination. 14.4.2 Large-Scale Decontamination of Facilities. 14.5Contractor Qualifications for Cleanup. 14.6 Determining the Effectiveness. General References. Bibliography. Glossary. Index.

    15 in stock

    £165.56

  • Public Health Emergencies

    Springer Publishing Co Inc Public Health Emergencies

    Out of stock

    Book SynopsisThis is a clearly written, easy-to-read first edition on a necessary subject in an ever-changing world of disaster and humanitarian crisis...Not only theoretical, this book is also extremely practical and can be utilized by the various stakeholders involved in public health and emergency response. This book should sit on the shelf of every public health department and be made available for frontline workers and policymakers alike. --Doody''s Review Service, 3 starsPublic Health Emergencies provides a current overview of public health emergency preparedness and response principles with case studies highlighting lessons learned from recent natural and man-made disasters and emergencies. Designed for graduate and advanced undergraduate public health students, this book utilizes the 10 essential services of public health as performance standards and foundational competencies from the Council on Education for Public Health to assess public health systems. It emph

    Out of stock

    £74.99

  • Rethinking Health Care Policy The New Politics of

    Georgetown University Press Rethinking Health Care Policy The New Politics of

    15 in stock

    Book SynopsisStates are increasingly important players in the efforts to reform US health care, as the federal government withdraws from this responsibility. This title analyzes the varied routes states have taken in reformulating health care policy and provides a road map of what specific strategies work and why.

    15 in stock

    £48.00

  • Glacier Travel and Crevasse Rescue Reading

    Mountaineers Books Glacier Travel and Crevasse Rescue Reading

    Out of stock

    Book SynopsisTrade ReviewWhile many mountaineering works have elements of this book in them, none that I have read come close to covering the subject so completely and concisely.--Mountain magazine Andy Selters packs in more solid information on this subject than you can find in any other instructional handbook ... No matter what your level of alpine expertise, get a copy of Glacier Travel and Crevasse Rescue before setting foot on the glacier.--Climbing magazine Many climbers have never experienced the terror of plunging into a lurking, black void beneath the sparkling snows. Those who do ... should pray both they and their partner have read and memorized every page of Glacier Travel and Crevasse Rescue.--Rock & Ice magazine

    Out of stock

    £16.14

  • Twelveheads Press Cornwalls Lifeboat Heritage

    4 in stock

    Book Synopsis

    4 in stock

    £6.01

  • Northern European Emergency Vehicles

    Amberley Publishing Northern European Emergency Vehicles

    1 in stock

    Book SynopsisA fascinating photographs of an eclectic selection of emergency service vehicles in northern Europe.

    1 in stock

    £14.39

  • Thames Valley Emergency Service Vehicles

    Amberley Publishing Thames Valley Emergency Service Vehicles

    1 in stock

    Book SynopsisA photographic survey of emergency vehicles within the counties of Berkshire, Buckinghamshire and Oxfordshire since the 1990s. Includes ambulance, fire and rescue services, police forces and miscellaneous other local and national emergency organisations.

    1 in stock

    £14.39

  • Humanitarian Logistics

    Kogan Page Ltd Humanitarian Logistics

    15 in stock

    Book SynopsisProfessor Peter Tatham is a member of the Editorial Boards of the Journal of Humanitarian Logistics and Supply Chain Management, and the International Journal of Physical Logistics and Supply Chain Management. He was Professor of Humanitarian Logistics at Griffith University, Australia, and he remains a leading international researcher in the field of humanitarian logistics. Professor Graham Heaslip is Professor of Logistics Engineering and Head of School of Engineering at Atlantic Technological University, Galway, Ireland. He is a board member of the Humanitarian Logistics Institute (HUMLOG) based at Hanken School of Economics, Helsinki, Finland and is a member of the Editorial Boards of the Journal of Humanitarian Logistics and Supply Chain Management, and the International Journal of Physical Logistics and Supply Chain Management. His work in the field of logistics and supply chain management has gained international recognition, including the Emerald LitTrade Review"Humanitarian logistics and supply chain management has evolved into a mature discipline. Organizations have developed systems, people and expertise. Progress has been amazing but the world has also substantially changed (think COVID-19, climate change, AI/data analytics, technology, environmental footprint, etc.). This book should be required reading for anyone interested in seeing humanitarian logistics as a young and evolving science rather than just a skill, and wonderfully combines past, present, and future of this discipline." * Professor Luk Van Wassenhove, Emeritus Professor of Technology and Operations Management, INSEAD University *"We have not ended Humanitarian Crises yet. Fortunately Humanitarian Logistics continues to document the ever-changing challenges and learning to keep us all on the front foot. A must-read for all who strive to improve Humanitarian Supply Chains." * Martijn Blansjaar, Head of International Supply & Logistics, Oxfam GB *"The need for responsiveness to humanitarian emergencies has never been greater. This excellent book provides valuable insights into how logistics capabilities can be developed to better cope with crises, before, during and after they happen." * Martin Christopher. Emeritus Professor of Marketing and Logistics. Cranfield University *"The book Humanitarian Logistics could not be more timely. With all the challenges facing those involved in the management of the logistics of disaster relief, offering potential solutions to the problems is truly welcome. This book has been, and will even more so be, a must-read for students, academics and practitioners who want to understand how to tackle the complexity of the networks involved in humanitarian logistics and the world we live in today." * Karen Spens, Rector, BI Norwegian Business School *Table of Contents Chapter - 00: Introduction; Chapter - 01: Impacts of funding systems on humanitarian operations; Chapter - 02: Supplier relationships in humanitarian organizations; Chapter - 03: Providing logistics services for humanitarian relief; Chapter - 04: Risky business revisited - Disasters within disasters; Chapter - 05: The journey from a patchy to a comprehensive supply chain in UNHCR (2005–2015); Chapter - 06: Humanitarian supply chain service performance; Chapter - 07: Network design for pre-positioning emergency relief items; Chapter - 08: Competing for scarce resources during emergencies - A system dynamics perspective; Chapter - 09: Preparing for cash and voucher assistance - Developing capabilities and building capacities; Chapter - 10: Pandemic response and humanitarian logistics; Chapter - 11: Helping people and planet - Making the humanitarian supply chain more sustainable; Chapter - 12: What next for humanitarian logistics?; Chapter - 13: The way forward - Current trends in humanitarian logistics;

    15 in stock

    £49.49

  • Opioids in Medicine

    Springer-Verlag New York Inc. Opioids in Medicine

    Out of stock

    Book SynopsisThis book fills the void to provide a comprehensive review of the theoretical knowledge and scope of opioid pharmacotherapy in pain medicine. While the information provided is obtainable in other major texts already in print, the present format style plus the illustrations will make easy reading and fast accessibility of information on opioids available. Information provided is based on clinical practice rather than pure experimental for use in daily practice.Trade ReviewFrom the reviews: "This review of the pharmacology and clinical uses of opioids provides an overview of pain anatomy and physiology and … how to treat different painful conditions with narcotics. … The book is intended for any physician who treats patients with acute or chronic pain, making it appropriate for pain specialists and primary care physicians. However, any surgeon or physician … would find this book helpful. … This is an excellent addition to the field of pain medicine, bridging the gap between pharmacology and practice." (Tariq M. Malik, Doody’s Review Service, June, 2008)Table of ContentsIntroduction. Part I Rational for the Use of Opioids in Nociceptive Transmission. The Nociceptive System, an Elementary Part of the Body’s Protective Scheme. Acute Pain – Sequence of Changes in the Body. Differences in Pain Quality. Anatomy of Pain and Analgesia. Significance of C-Fibers in Pain Transmission. Significance of Aß-Fibers in Pain Modulation. Transmission of Pain with Different Qualities. Substance P, a Mediator of Pain and a Member of the Tachykinine Family. Supraspinal Processing of Pain. Transduction of Nociception Via the Spinothalamic Tracts. The Descending Antinociceptive System. Neurophysiology of Pain – Type of Receptor Sites Involved in Therapy. Transduction of Nociceptive Afferences Via Ascending Pathways. Different Therapeutic Approaches in Pain Therapy. Significance of Bradykinins in Inflammatory Pain. Cox Inhibitors in the Alleviation of Pain. The Opioid Receptor System – Main Target in Pain Therapy. Inhibitory and Excitatory Effects of Nociception at the Spinal Cord Level. Neurohormones In Transmission of Nociception. Melanocortins. Cholecystokinins. Calcitonin-Gene-Related Neuropeptide. Galanin. Nitric Monoxide, Mediator for Chronic Pain. The Cannabinoid System. Ion Channel Modulators Resulting in Facilitation/Inhibition of Nociception. The P2X and P2Y Receptor System. The Vanilloid Receptor System. Voltage-Gated Sodium Channels as Ion Conduit Modulators. Non Voltage-Gated Potassium Channels. Ionotropic Glutamate Receptor Ion Channel Modulators. Excitatory Glutamate Receptor; Mediator of Pronociceptive Effects. The Nicotinic/Acetylcholine (NAchR) Receptors. Nerve Growth Factor (NGF) in Mediating Hyperalgesia. Significance of the Immune System and Microglia in Chronic Pain. Reflectory, Segmental Mediation of Pain Afferents. Sequence of Resulting in Neuropathic Pain. Causes of Potentiation and Transition From Acute to Chronic Pain. Neurophysiological Changes Taking Effect During Evolution of Pain. Supraspinal Engrams Relevant in Transition from Acute to Chronic Pain. Preventing Transition from Acute to Chronic Pain – Use of Analgesics with Different pharmacology. Rationale for the Use of Opioids. Reasons for Insufficient Opioid use – The 11 Myths in Opioid Therapy. Alternative Therapeutic Targets in Pain Therapy. Proton Channels as Therapeutic Targets in Pain Therapy. Adjuvant Analgesics in Pain Therapy. Difference in Receptor Activation/Inhibition as Drug Targets. Mechanism of Action of Tricyclic Antidepressants. Pharmacologically Resistant – Psychologically Conditioned Pain. The Malingering Patient with Compensatory Pain Behavior. References. Part II Mechanism of Action of Opioids and Clinical Effects. Conversion of Morphine to Heroin (Diacetylmorphine). Major Classes of Opioid Analgesics in Clinical Practice. Mode of Action of Opiates/Opioids. Overview of the Different Opioid Receptors and their Subtypes. Agonists, Antagonists, their Potency and Mode of Action. Relative Potency and Equianalgesic Doses. Specific Binding Sites for Opioids in the CNS. Reasons for Difference in Potency of Opioids. Intracellular Signaling Following Opioid Binding. G-Protein Coupled Receptors and the Adenylate Cyclase Signaling System, Mediators of Opioid Action. Significance of the Heterotrimeric G-Proteins in Intracellular Transmission. Differences in Clinical Effects of Various Opioids. Opioid-Refractory Painful Conditions. Opioid-Related Side Effects. Opioid-Induced Respiratory Depression. Significance of the Different Opioid Receptors in the Mediation of Respiratory Depression. Vigilance, Leading Parameter in Opioid-Related Respiratory Depression. Reasons for Prolongation of Opioid-Related Respiratory Depression in Patients. Difference in Sedative-Hypnotic Effect of Opioids. Difference in the Hypnosedative and Analgesic Effect of Potent Opioids. Potential Epileptogenic Potency of Opioids. The Antitussive Action of Opioids (Blockade of Cough Reflex). Dependence Liability of Opioids – Pharmacological Principles of Addiction. Neurobiological Changes with Addiction. Opioids Inducing Nausea and Emesis. Opioids and Muscular Rigidity. The Pupillary Effect of Opioids. Opioids and Gastrointestinal Inhibition (Constipation). Clinical Relevance of Opioid-Induced Constipation. Opioids and the Cardiovascular System. References. Part III Opioids, an Integrative Part in Perioperative Medicine. Intraoperative Use of Opioids for Anesthesia. Potentiation of Opioid-Based Anesthesia. Pharmacokinetics of Opioids: Significance for Clinical Use in Anesthesia. Significance of Pharmacokinetic Data for Practical Use. Advantages of "Maintenance Phase" Infusions Compared to Intermittent Bolus Dose. Use of Target Controlled Infusion (TCI) Systems in Anesthesia. "On-Top"-Dose of Either Alfentanil or Remifentanil in an Opioid-Based Anesthetic Regimen. Recommendations for the Use of Remifentanil. The Pharmacology of Sufentanil. Respiratory Depression After Sufentanil. The Hypnosedative Effect of Sufentanil. Sufentanil and Muscular Rigidity. Sufentanil in Selective Operations. Neurosurgery. Sufentanil in Open-Heart Surgery. Interaction of Sufentanil. Volatile Aspects. Muscle Relaxants. Barbiturates. Practical Considerations for the Use of Sufentanil. Examples for the Use of Sufentanil in Anesthesia. Opioids for Use in Postoperative Pain Management. Addiction Liability by Use of Opioids for Postoperative Pain. Time-Contingent Dosing of Opioids for Postoperative Pain. Selection of the Appropriate Agent in Postoperative Pain Management. Choice of Opioid Agents for Post-Operative Pain Treatment. Dosage of Opioid Analgesics in Post-Operative Pain Treatment. Implications of Agonist/Antagonists in Postoperative Pain Management. Patient-Controlled Analgesia (PCA) for Postoperative Pain Therapy. Opioids On-Demand, Without Use of a PCA System. New Techniques for Postoperative Pain Management. Selective Opioid Antagonists for Postoperative Reversal of Opioid Side Effects. Postoperative Opioids – Summary and Outlook. Neuraxial Administration of Opioids for Pain Therapy. Side Effects of Epidural Opioids. Lipophilic or Hydrophilic Opioids for Neuraxial Use. Extended-Release Epidural Morphine for Postoperative Pain. Combination of an Epidural Opioid with a Local Anesthetic. Continuous-Infusion Epidural Analgesia (CIEA). Intrathecal Use of Opioids. Mixed Agonist/Antagonists and _2-Agonists for Neuraxial Use. References. Part IV Use of Potent Opioids for Chronic Pain Management. Long-Term Management of Chronic Pain. Defining the Different Type of Opioids. Agonists. Antagonists. Mixed Agonist–Antagonists. The WHO Guidelines for Pain Therapy. Dosing of Opioids in Tumor Pain. Co-Analgesics (Adjuvants) for Long-Term Pain Therapy with Opioids. Buprenorphine – Opioid with Unique Receptor Kinetics for Chronic Pain. Transdermal Patches for Use in Chronic Pain – Fentanyl TTS and Buprenorphine TDS. Rational for the Use of Transdermal Systems. Pharmacokinetics of Opioids Used in Transdermal Systems. Specificity of Transdermal Buprenorphine. Oral Transmucosal Fentanyl Citrate (OTFC) Stick for Treatment of Breakthrough Pain. Differences in Transdermal Technology and Pharmacology of Fentanyl and Buprenorphine. Change from Oral Morphine to a Transdermal Opioid. Rotation from Oral Morphine to Transdermal Buprenorphine. Commonly Observed Side-Effects in Long-Term Pain Treatment with Opioids. Respiratory Depression. Development of Dependency in Chronic Opioid Use. Development of Tolerance During Long-Term Use of Opioids. Constipation, a Common Side Effect of Opioids. Nausea and Vomiting. Marked Sedation. Pruritus. Rotation from One Opioid to Another. Opioid Rotation from Morphine to Buprenorphine or Methadone. Oxycodone and Hydromorphone – Alternative Opioids for Pain Relief. Use of Opioids in Non-malignant Pain. Driving Ability While Taking an Opioid for Pain Relief. New Options in Opioid Medication – The OROS® (Oral Osmotic Pump) System. Oxytrex™ Ultra-Low Dose Opioid Antagonist Combined with Oxycodone with Less Tolerance Development. Remoxy™ with ORADUR Technology, Opioid with an Abuse-Resistant Formulation. Combining Oxycodone with the Opioid Antagonist Naloxone to Deter from Drug Abuse. Delivery of Opioids via the Lungs – The Aerosolized Liposome- Encapsulated Fentanyl (AeroLEF™). AERx® Pulmonary Delivery System for Morphine and Fentanyl. DUROS® Implant Technology for Chronic Pain Treatment. Transdur™ Sufentanil Technology with 1 Week of Opioid Release. Effervescent Buccal Fentanyl Tablet for Treatment of Breakthrough Pain. Intrathecal DUROS® Opioid Delivery Using a Precision Miniature Catheter. Appendices: Duration of Action and Dosing of Opioid Analgesics. References. Part V Detection of Illicit Use of Opioids in Primary Care. Introduction. Physical Dependency. Definitions and Concepts in Physical Dependency. Terminology in Illicit Use of Opioids. Bioavailability of Pain Medicine Related to Abuse. Avoiding Abuse Liability When Prescribing Opioids. Avoiding Illicit Use by Ongoing Assessment and Documentation. Typical Drug Scams to Obtain a Prescription Opioid. Prescribing Opioids – The Controlled Substances Act from 1979. Typical Patterns as Predictive Signs of Aberrant Drug-Related Behavior. Avoiding Drug Diversion from Medical to Illicit Use. Avoiding Illicit Use by Combining Opioids with Antidepressants/Antiepileptics. Demask the Patient Prone to Develop Illicit Use. Further Stigma of Persons with a Potential Drug Addictive Behavior Pattern. The Alcohol Addictive Patient. The Most Common Signs of Alcohol Addiction. Concomitant Sequelae of Alcoholism. Common Comprehensions on Prescription Drug Abuse. Physical Signs and Symptoms of Hard Drug Abuse. The Red Flags During Initial Assessment. Use of Urine Drug Screening (UDS). Summary of Considerations When Using Urine Drug Screening (UDS). Indications for Random Urine Drug Testing. Types of Urine Drug Testing. Summary When Using Urine Drug Testing (UDT). Interpretation of UDT Results. Limitations of Urine Drug Testing (UDT). Half-Life of Detection and Cut-Offs in Urine Drug Screening. Interpretation of Results. Pitfalls with Urine-Drug-Testing (UDT). Summary of Considerations When Having a Positive Urine Test. Test Procedure When Using a Multi-Test Card. Confirmation Analysis of Quick Tests. Assessing Possible Manipulation of the Urine Sample. Screening for Alcohol Abuse. Hair or Saliva for Drug Testing. Hair Analysis for the Detection of Abused Drugs and Medications. References. Index.

    Out of stock

    £149.99

  • Disaster Rules

    John Wiley & Sons Inc Disaster Rules

    15 in stock

    Book SynopsisA handy, well illustrated aide memoire for any disaster situation Provides rapid access to 80 easy to remember rules for a multiple casualty event Presents each rule followed by concise yet authoritative, evidence-based explanations and guidance A companion to the popular Trauma Rules, 2nd edition (9780727916495) .Trade Review"In twelve short chapters, this excellent and concise pocke-sized book presents 80 ‘disaster rules' concerning triage after chemical, biological, radiological and nuclear incidents". (Emergency Nurse, 1 March 2011)Table of ContentsIntroduction. Chapter 1 Golden Rules. Chapter 2 Command and Control Rules. Chapter 3 Safety Rules. Chapter 4 Communication Rules. Chapter 5 Assessment Rules. Chapter 6 Triage Rules. Chapter 7 Treatment Rules. Chapter 8 Transport Rules. Chapter 9 Hospital Rules. Chapter 10 Mass Gatherings Rules. Chapter 11 Special Incidents Rules. Chapter 12 The Last Rule. Index.

    15 in stock

    £32.36

  • Risk

    Johns Hopkins University Press Risk

    15 in stock

    Book SynopsisYet many of us still like amusement park rides that scare the devil out of us; they dare us to take risks.Trade ReviewA thought-provoking study of danger and how people have managed it in American from preindustrial and industrial times up until today. -- Steven Goddard History Wire - Where the Past Comes Alive Risk is a fascinating exploration of culture, history, and mankind's tenuous grasp on saving itself from accidents. Midwest Book Review Writing in a lucid style, Mohun gives an impressive overview of the American transition from vernacular to expert-centered or state-driven risk regimes. -- Claas Kirchhelle British Journal for the History of Science Mohun's claims are persuasively argued, well documented, rooted in the everyday experiences of knowledgeable historical contemporaries, and animated by the broad political, social, and cultural changes that define modernization. -- David Blanke American Historical Review Mohun's comprehensive approach registers a major contribution that takes safety history a big step forward. -- Donald W. Rogers Journal of American HistoryTable of ContentsAcknowledgmentsIntroductionPart I: Risks from Nature1. Fire Is Everybody's Problem2. The Uncertainties of Disease3. Doing Something about the Weather4. Animal Risk for a Modern AgePart II: Industrializing Risk5. Railroads, or Why Risk in a System Is Different6. The Professionalization of Safety7. The Safety-First MovementPart III: Risk in a Consumer Society8. Negotiating Automobile Risk9. What's a Gun Good For?10. Risk as Entertainment: Amusement Parks11. Consumer Product SafetyConclusionNotesEssay on SourcesIndex

    15 in stock

    £50.00

  • Saving a Strangers Life

    Jacana Media (Pty) Ltd Saving a Strangers Life

    3 in stock

    Book SynopsisAnne Biccard has worked as an emergency doctor in Johannesburg for more than 30 years. It is a job that is both terrifying and thrilling, where death can be outwitted by skill and quick thinking, and the pressure eased by dark humour.Trade Review‘A rare and intimate insight into the thoughts and experiences of an ED doctor and her responses to the idiosyncratic cast of characters that she meets. A deeply ironic, humorous and yet compassionate and informative book. A must read.’ Professor Gillian

    3 in stock

    £13.25

  • Holding My Breath

    Jacana Media (Pty) Ltd Holding My Breath

    15 in stock

    Book SynopsisHolding My Breath is a candid, heart-breaking and very funny memoir of life in one of Johannesburg's busiest emergency rooms. Biccard's warmth and humanity shine through the often harrowing tale, creating an unputdownable, uplifting and inspiring book.

    15 in stock

    £12.34

  • Literacy and Learning in Times of Crisis

    Peter Lang Inc., International Academic Publishers Literacy and Learning in Times of Crisis

    Out of stock

    Book SynopsisIn this collection, Literacy and Learning in Times of Crisis: Emergent Teaching Through Emergencies, the contributors offer insights from theoretical, historical, and pedagogical lenses and these critical insights emerge out of their academic, scholarly, and personal experiences of teaching during crises. In some cases, authors have taught while battling COVID, and others have done so while addressing and acknowledging school-based violence. While some teach the analysis of the discourse of crisis, others critique the missteps of policy-making during calamity. More so, some authors examine the finesse of micro-teaching at emotional levels; others find the means to develop macro-structures of programmatic curriculum. Literacy and Learning in Times of Crisis highlights the educational decision making that educators have used to cope with the dilemmas that they and their students have faced at the turn of the millennium. Specifically, contributors to this collection offerTrade Review“In the first half of 2020, as the onset of Covid converged with Black Lives Matter protests, wildfires, anti-Asian violence, and four years of Trumpist ultra-nationalism, it felt like we were living in an unprecedented state of emergency. Literacy and Learning in Times of Crisis is the story of how teachers responded to this moment of crisis: the emotional labor suddenly called for, the felt need for anti-racist pedagogies, the hidden fault lines in higher education that were revealed, and the resources teachers wish had been available.” —John Trimbur, Professor Emeritus, Emerson College“To live right now is to live in a state of constant emergency, whether because of the climate crisis, global pandemic, racial and gender violence, or any number of other disasters. The contributors of this volume provide an unflinching examination of what literacy teachers are up against while also offering a way forward. Literacy and Learning in Times of Crisis offers thoughtful and systemic analysis of the impact of these traumas in our classrooms alongside teaching practices to help us develop a necessary praxis for our students and for ourselves with an eye towards survival.” —Amy J. Wan, Queens College and the CUNY Graduate CenterTable of ContentsAcknowledgments – Introduction – Ann E. Wallace: Long- Haul Writing: Creating Community Amid Crises – Kristina Arevalo: Open Wounds: An Asian American Student’s Experience – Ian Barnard: The (Further) Erosion of Student- Centered Pedagogy: Pandemic Lessons – Tashiya Hunter/Yana Kuchirko/Erika Y. Niwa: Turning Points: (Re)Defining Crisis in Pedagogy – Alice S. Horning: Infowhelmed, Deep Fakes, and Fake News: Understanding Critical Literacy, Now More Than Ever – R.J. Lambert: Write or Flight in Extreme Situations: Instability, Creativity, and Healthy Risks – Kelly I. Aliano: Performing the Posthuman Professor: The Terrors and Pleasures of Online Teaching – Carrie Hall: The Politics of Paying Attention in the COVID- 19 Era – Mery F. Diaz/Karen Goodlad/Philip Kreniske: First- Year Transitions in Times of Crisis: Digital Stories of Liminality, Learning, and Connecting – Kim Liao: Staring at the Sun: Student Choice in Confronting Traumatic Situations – Kimberly Drake: Wildfire Season and Pedagogical Interventions: West Coast Crises – Marcel F. Hidalgo-Torres: Toward Homeostasis in Digital Transition: A Community College Writing Center – Nicole I. Caswell/Rebecca E. Johnson: Centering Emotion at the Writing Center: An Approach to Tutor Training – Michelle Crow/Tamar Gutfeld/Leigh York/Benedetta Carnaghi/Tracy Hamler Carrick: Graduate Writing Support amid Crisis: Write Together at Home – Vikki C. Terrile: Faculty Inquiry at the Library: Connecting Social Justice and Information Literacy – Meghmala Tarafdar/Sandra Palmer/Denis Bejar/Josephine Pantaleo/Stephen Di Dio: Organizational Resilience in a Community College: Perspectives on Administration During Crisis and Disruption – List of Contributors – Index.

    Out of stock

    £94.28

  • Literacy and Learning in Times of Crisis

    Peter Lang Inc., International Academic Publishers Literacy and Learning in Times of Crisis

    Out of stock

    Book SynopsisIn this collection, Literacy and Learning in Times of Crisis: Emergent Teaching Through Emergencies, the contributors offer insights from theoretical, historical, and pedagogical lenses and these critical insights emerge out of their academic, scholarly, and personal experiences of teaching during crises. In some cases, authors have taught while battling COVID, and others have done so while addressing and acknowledging school-based violence. While some teach the analysis of the discourse of crisis, others critique the missteps of policy-making during calamity. More so, some authors examine the finesse of micro-teaching at emotional levels; others find the means to develop macro-structures of programmatic curriculum. Literacy and Learning in Times of Crisis highlights the educational decision making that educators have used to cope with the dilemmas that they and their students have faced at the turn of the millennium. Specifically, contributors to this collection offerTrade Review“In the first half of 2020, as the onset of Covid converged with Black Lives Matter protests, wildfires, anti-Asian violence, and four years of Trumpist ultra-nationalism, it felt like we were living in an unprecedented state of emergency. Literacy and Learning in Times of Crisis is the story of how teachers responded to this moment of crisis: the emotional labor suddenly called for, the felt need for anti-racist pedagogies, the hidden fault lines in higher education that were revealed, and the resources teachers wish had been available.” —John Trimbur, Professor Emeritus, Emerson College“To live right now is to live in a state of constant emergency, whether because of the climate crisis, global pandemic, racial and gender violence, or any number of other disasters. The contributors of this volume provide an unflinching examination of what literacy teachers are up against while also offering a way forward. Literacy and Learning in Times of Crisis offers thoughtful and systemic analysis of the impact of these traumas in our classrooms alongside teaching practices to help us develop a necessary praxis for our students and for ourselves with an eye towards survival.” —Amy J. Wan, Queens College and the CUNY Graduate CenterTable of ContentsAcknowledgments – Introduction – Ann E. Wallace: Long- Haul Writing: Creating Community Amid Crises – Kristina Arevalo: Open Wounds: An Asian American Student’s Experience – Ian Barnard: The (Further) Erosion of Student- Centered Pedagogy: Pandemic Lessons – Tashiya Hunter/Yana Kuchirko/Erika Y. Niwa: Turning Points: (Re)Defining Crisis in Pedagogy – Alice S. Horning: Infowhelmed, Deep Fakes, and Fake News: Understanding Critical Literacy, Now More Than Ever – R.J. Lambert: Write or Flight in Extreme Situations: Instability, Creativity, and Healthy Risks – Kelly I. Aliano: Performing the Posthuman Professor: The Terrors and Pleasures of Online Teaching – Carrie Hall: The Politics of Paying Attention in the COVID- 19 Era – Mery F. Diaz/Karen Goodlad/Philip Kreniske: First- Year Transitions in Times of Crisis: Digital Stories of Liminality, Learning, and Connecting – Kim Liao: Staring at the Sun: Student Choice in Confronting Traumatic Situations – Kimberly Drake: Wildfire Season and Pedagogical Interventions: West Coast Crises – Marcel F. Hidalgo-Torres: Toward Homeostasis in Digital Transition: A Community College Writing Center – Nicole I. Caswell/Rebecca E. Johnson: Centering Emotion at the Writing Center: An Approach to Tutor Training – Michelle Crow/Tamar Gutfeld/Leigh York/Benedetta Carnaghi/Tracy Hamler Carrick: Graduate Writing Support amid Crisis: Write Together at Home – Vikki C. Terrile: Faculty Inquiry at the Library: Connecting Social Justice and Information Literacy – Meghmala Tarafdar/Sandra Palmer/Denis Bejar/Josephine Pantaleo/Stephen Di Dio: Organizational Resilience in a Community College: Perspectives on Administration During Crisis and Disruption – List of Contributors – Index.

    Out of stock

    £46.66

  • West of England Emergency Service Vehicles

    Amberley Publishing West of England Emergency Service Vehicles

    1 in stock

    Book SynopsisA fascinating survey of the police, ambulance, fire service and more in the Avon region of the west of England - including Bristol and the surrounding area.

    1 in stock

    £14.39

  • Portraits for NHS Heroes

    Bloomsbury Publishing PLC Portraits for NHS Heroes

    5 in stock

    Book SynopsisAll royalties, a minimum of 2.50 from the sale of each book, will be paid to NHS Charities Together (registered charity no. 1186569) to fund vital projects.When the UK went into lockdown in March 2020 to contain the spread of the Covid-19 virus, artist Tom Croft offered to paint an NHS key worker's portrait for free. Unsure how to help and offer his support, he wanted to capture and record the bravery and heroism of frontline workers who were risking their physical and mental health for our wellbeing. Tom suggested that other artists might want to do the same.He made his offer via video message on Instagram and was immediately contacted by Harriet Durkin, a nurse at the Manchester Royal Infirmary, who had contracted Covid-19 and, now recovered, was about to return to the frontline. Tom's portrait of Harriet, wearing PPE, was the first in what became a global art project.The response to the initiative was staggering and Tom personally paired up 500 artists and NHS workers in the Table of ContentsForeword by Michael Rosen Foreword by Adebanji Alade Foreword by Dr Jim Down Introduction by Tom Croft The Portraits Index of Artists

    5 in stock

    £22.50

  • Incident Management in Australasia

    CSIRO Publishing Incident Management in Australasia

    Out of stock

    Book SynopsisPresents lessons learnt from managing major incidents at regional and state levels. It is not an academic work. Rather, it is a collection of stories from professionals on the ground and others who subsequently reviewed the events and gained significant knowledge and understanding through that process.

    Out of stock

    £36.86

  • Medicine at the Margins: EMS Workers in Urban

    Fordham University Press Medicine at the Margins: EMS Workers in Urban

    3 in stock

    Book SynopsisPresents a unique view of social problems and conflicts over urban space from the cab of an ambulance. While we imagine ambulances as a site for critical care, the reality is far more complicated. Social problems, like homelessness, substance abuse, and the health consequences of poverty, are encountered every day by Emergency Medical Services (EMS) workers. Written from the lens of a sociologist who speaks with the fluency of a former Emergency Medical Technician (EMT), Medicine at the Margins delves deeply into the world of EMTs and paramedics in American cities, an understudied element of our health care system. Like the public hospital, the EMS system is a key but misunderstood part of our system of last resort. Medicine at the Margins presents a unique prism through which urban social problems, the health care system, and the struggling social safety net refract and intersect in largely unseen ways. Author Christopher Prener examines the forms of marginality that capture the reality of urban EMS work and showcases the unique view EMS providers have of American urban life. The rise of neighborhood stigma and the consequences it holds for patients who are assumed by providers to be malingering is critical for understanding not just the phenomenon of non- or sub-acute patient calls but also why they matter for all patients. This sense of marginality is a defining feature of the experience of EMS work and is a statement about the patient population whom urban EMS providers care for daily. Prener argues that the pre-hospital health care system needs to embrace its role in the social safety net and how EMSs’ future is in community practice of paramedicine, a port of a broader mandate of pre-hospital health care. By leaning into this work, EMS providers are uniquely positioned to deliver on the promise of community medicine. At a time when we are considering how to rely less on policing, the EMS system is already tasked with treating many of the social problems we think would benefit from less involvement with law involvement. Medicine at the Margins underscores why the EMS system is so necessary and the ways in which it can be expanded.Table of ContentsPreface | ix The Sociologist in the Ambulance | xi A Note on Names and Places | xv List of Abbreviations | xvii Introduction: Shit Work on Urban America’s Front Lines | 1 The Scene | 23 PART I: EMS AS A MARGINAL INSTITUTION 1 Dial 9-1-1 for Emergencies | 37 2 The Ambulance Drivers Are Here! | 64 Conclusion | 89 PART II: EMS AS MARGINAL WORK 3 The Twenty-Four: The Rhythm of EMS Shifts | 93 4 Hurry Up and Wait: Passing Time and Avoiding Conflict | 112 Conclusion | 135 PART III: EMS IN THE MARGINAL CITY 5 The Daily Grind of Grunt Work | 139 6 Stigma and Space in Midtown | 162 Conclusion | 187 Marginality, Stigma, and the Future of Pre-Hospital Medicine | 189 Appendix: Notes on Data and Methods | 213 Acknowledgments | 227 Notes | 229 Works Cited | 241 Index | 263

    3 in stock

    £89.60

  • Medicine at the Margins: EMS Workers in Urban

    Fordham University Press Medicine at the Margins: EMS Workers in Urban

    15 in stock

    Book SynopsisPresents a unique view of social problems and conflicts over urban space from the cab of an ambulance. While we imagine ambulances as a site for critical care, the reality is far more complicated. Social problems, like homelessness, substance abuse, and the health consequences of poverty, are encountered every day by Emergency Medical Services (EMS) workers. Written from the lens of a sociologist who speaks with the fluency of a former Emergency Medical Technician (EMT), Medicine at the Margins delves deeply into the world of EMTs and paramedics in American cities, an understudied element of our health care system. Like the public hospital, the EMS system is a key but misunderstood part of our system of last resort. Medicine at the Margins presents a unique prism through which urban social problems, the health care system, and the struggling social safety net refract and intersect in largely unseen ways. Author Christopher Prener examines the forms of marginality that capture the reality of urban EMS work and showcases the unique view EMS providers have of American urban life. The rise of neighborhood stigma and the consequences it holds for patients who are assumed by providers to be malingering is critical for understanding not just the phenomenon of non- or sub-acute patient calls but also why they matter for all patients. This sense of marginality is a defining feature of the experience of EMS work and is a statement about the patient population whom urban EMS providers care for daily. Prener argues that the pre-hospital health care system needs to embrace its role in the social safety net and how EMSs’ future is in community practice of paramedicine, a port of a broader mandate of pre-hospital health care. By leaning into this work, EMS providers are uniquely positioned to deliver on the promise of community medicine. At a time when we are considering how to rely less on policing, the EMS system is already tasked with treating many of the social problems we think would benefit from less involvement with law involvement. Medicine at the Margins underscores why the EMS system is so necessary and the ways in which it can be expanded.Table of ContentsPreface | ix The Sociologist in the Ambulance | xi A Note on Names and Places | xv List of Abbreviations | xvii Introduction: Shit Work on Urban America’s Front Lines | 1 The Scene | 23 PART I: EMS AS A MARGINAL INSTITUTION 1 Dial 9-1-1 for Emergencies | 37 2 The Ambulance Drivers Are Here! | 64 Conclusion | 89 PART II: EMS AS MARGINAL WORK 3 The Twenty-Four: The Rhythm of EMS Shifts | 93 4 Hurry Up and Wait: Passing Time and Avoiding Conflict | 112 Conclusion | 135 PART III: EMS IN THE MARGINAL CITY 5 The Daily Grind of Grunt Work | 139 6 Stigma and Space in Midtown | 162 Conclusion | 187 Marginality, Stigma, and the Future of Pre-Hospital Medicine | 189 Appendix: Notes on Data and Methods | 213 Acknowledgments | 227 Notes | 229 Works Cited | 241 Index | 263

    15 in stock

    £26.99

  • Coast Guard: Capabilities and Challenges for the

    Nova Science Publishers Inc Coast Guard: Capabilities and Challenges for the

    2 in stock

    Book SynopsisThe Coast Guard, within the Department of Homeland Security (DHS), is charged with preventing loss of life, injury, and property damage in the maritime environment through its SAR mission. It maintains over 200 stations with various assets, such as boats and helicopters (depending on the station), along U.S. coasts and inland waterways to carry out this mission, as well as its other missions such as maritime security. Chapter 1 will review: the status of the Coast Guard's recapitalisation program; new technologies that could assist the Coast Guard; maintenance requirements of its ageing vessels; operating costs for the new vessels; and shoreside infrastructure needs and priorities. The Coast Guard's missions in the Arctic include: defense readiness, ice operations, marine environmental protection, and ports, waterways and coastal security. Chapter 2 discusses the Coast Guard's Arctic capabilities. Chapter 3 addresses the extent to which the Coast Guard has (1) a sound process for analysing the need for its boat stations and (2) taken actions to implement its boat station process results.Table of ContentsFor more information, please visit our website at:https://novapublishers.com/shop/coast-guard-capabilities-and-challenges-for-the-future/

    2 in stock

    £163.19

  • Five Floors Up: The Heroic Family Story of Four

    Little, Brown & Company Five Floors Up: The Heroic Family Story of Four

    15 in stock

    Book SynopsisSeen through the eyes of four generations of a firefighter family, Five Floors Up is on one level the story of the modern New York City Fire Department. From the days just after the horse-drawn firetruck, to the devastation of the 1970s when the Bronx was Burning, to the unspeakable tragedy of 9/11, to the culture-busting department of today, a Feehan has worn the shoulder patch of the FDNY. The tale especially shines the spotlight on the career of William M. Feehan. “Chief” Feehan is only person to have held every rank in the FDNY including being New York City's 28th Fire Commissioner. He died in the September 11, 2001 attack on the World Trade Center. But Five Floors Up is at root an intimate look at a firefighter clan, the selflessness and bravery of not only those who face the flames, but the family members who stand by their sides. Alternately humorous and harrowing, rich with anecdotes and meticulously researched and reported, Five Floors Up takes us inside a world few of us truly understand, and documents an era that is quickly passing us by.

    15 in stock

    £20.90

  • British Columbia in Flames: Stories from a

    Harbour Publishing British Columbia in Flames: Stories from a

    5 in stock

    Book SynopsisLike many British Columbians in2017, Claudia Cornwall found herself glued to the news about the disastrous wildfires across the province. Her worry was personal: her cabin at Sheridan Lake had been in the family for sixty years and was now in danger of destruction.Cornwall, a long-time writer, was stricken not just by her own experience, but by the many moving stories she came across about the firesso she began collecting them. She met with people from the communities of Sheridan Lake, Ashcroft, Cache Creek,16Mile House, Lac La Hache, Quesnel, Williams Lake, Hanceville-Riske Creek and Clinton. She hoped to be a conduit for the voices she heardfor those who fought the fires raging around them, those who were evacuated and displaced, and those who could do nothing but watch as their homes burned. She conducted over fifty hours of interviews with ranchers, cottagers, Indigenous residents,RCMP officers, evacuees, store and resort owners, search and rescue volunteers, firefighters and local government officials.Presented inBritish Columbia in Flames are stories that illustrate the importance of community. During the2017wildfires, people looked after strangers who had no place to go. They shared information. They helped each other rescue and shelter animals. They kept stores open day and night to supply gas, food and comfort to evacuees. This memoir, at once journalistic and deeply personal, highlights the strength with whichBCcommunities can and will come together to face a terrifying force of nature.

    5 in stock

    £18.89

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