Emergency services Books
Kohlhammer Feuerwehr in Polizeilagen: Einsatz Bei
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£30.60
Kohlhammer Vermisstensuche: Aufbau, Planung, Einsatz
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£30.60
Kohlhammer Resilienz Und Kritische Infrastrukturen:
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£35.10
Kohlhammer Handbuch Zur Konfliktlosung Im Ehrenamt
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£23.40
Kohlhammer Presse- Und Offentlichkeitsarbeit Bei Der
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£23.40
Kohlhammer Interkulturelle Kompetenz Bei Der Feuerwehr:
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£22.50
Kohlhammer Alternative Fahrzeugantriebe Im Feuerwehreinsatz
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£17.10
£26.10
Kohlhammer Strategie in Der Gefahrenabwehr
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£17.10
Kohlhammer Fuhrungshilfen Fur Feuerwehr-Einsatzleiter
£21.60
Kohlhammer Einbindung Von Spontanhelfenden in Die
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£999.99
Kohlhammer Merkhilfen Und Abkurzungen Bei Feuerwehr, Thw Und
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£21.60
Kohlhammer Einsatztaktik Fur Fuhrungskrafte: Praxiswissen
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£35.70
Kohlhammer W. Unwetterlagen Effizient Bewaltigen
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£26.10
Kohlhammer W. Die Gefahren Der Einsatzstelle
£28.80
Kohlhammer W. Resilienz und Schockereignisse
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£37.40
Kohlhammer W. Kritische Kommunikation in Der Leitstelle
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£26.10
John Wiley & Sons Inc Systems Approach to Management of Disasters
Book SynopsisThe main goal of this text is to introduce the systems approach to disasters management community as an alternative approach that can provide support for interdisciplinary activities involved in the management of disasters.The systems approach draws on the fields of operations research and economics to create skills in solving complex management problems. The text is organized into four parts. Part I provides an introductory discussion of disaster management including an overview of the main terms used. Part II is devoted to the introduction of systems theory, mathematical formalization and classification of methods. The material presented in this section should be of practical relevance during the process of selecting an appropriate tool for the solution of a problem. Part III is technical in nature, providing a simulation approach and a detailed description of system dynamics simulation. This section details two areas of application: flood evacuation simulation, and disaster riskTrade Review"As such, the book emphasises the significant contribution that science and engineering can make in the management of disasters and it is a valuable addition to the disaster management bibliography." (Natural Hazards, 1 April 2012) Table of ContentsList of Figures and Tables xiii About the Author xix Foreword xxi Preface xxv List of Acronyms and Abbreviations xxxiii I Management of Disasters 1 1 Introduction 3 1.1 Issues in Management of Disasters—Personal Experience 6 1.1.1 Red River Flooding 6 1.1.2 “Red River Flood of the Century,” Manitoba, Canada 9 1.2 Tools for Management of Disasters—Two New Paradigms 19 1.2.1 The Complexity Paradigm 21 1.2.2 The Uncertainty Paradigm 24 1.3 Conclusions 26 References 27 Exercises 29 2 Integrated Disaster Management 30 2.1 Definition 30 2.2 Integrated Disaster Management Activities 31 2.2.1 Mitigation 31 2.2.2 Preparedness 39 2.2.3 Response 40 2.2.4 Recovery 40 2.3 Disaster Management in Canada—Brief Overview 41 2.3.1 Emergency Management Act 42 2.3.2 National Disaster Mitigation Strategy 42 2.3.3 Joint Emergency Preparedness Program 43 2.3.4 Emergency Response 44 2.3.5 The Role of Federal Government in Disaster Recovery 45 2.4 Decision Making and Integrated Disaster Management 46 2.4.1 Individual Decision Making 47 2.4.2 Decision Making in Organizations 47 2.4.3 Decision Making in Government 47 2.5 Systems View of Integrated Disaster Management 48 References 49 Exercises 50 II Systems Analysis for Integrated Management of Disasters 51 3 Systems Thinking and Integrated Disaster Management 53 3.1 System Definitions 54 3.1.1 What is a System? 55 3.1.2 Systems Thinking 56 3.1.3 Systems Analysis 59 3.1.4 The Systems Approach 60 3.1.5 Systems “Engineering” 60 3.1.6 Feedback 61 3.1.7 Mathematical Modeling 66 3.1.8 A Classification of Systems 68 3.1.9 A Classification of Mathematical Models 70 3.2 Systems View of Integrated Disaster Management 70 3.2.1 A Systems Typology in Integrated Disaster Management 71 3.2.2 Systems View of Disaster Management 73 3.2.3 Systems View of Disaster Management Activities 76 3.3 System Formulation Examples 77 3.3.1 Dynamics of Epidemics 78 3.3.2 Shortest Supply Route 80 3.3.3 Resources Allocation 81 References 82 Exercises 83 4 Introduction to Methods and Tools for a Systems Approach to Management of Disaster 85 4.1 Simulation 85 4.2 System Dynamics Simulation 89 4.3 Optimization 92 4.4 Multiobjective Analysis 95 4.5 Disaster Risk Management 97 4.5.1 Sources of Uncertainty 98 4.5.2 Conceptual Risk Definitions 100 4.5.3 Probabilistic Approach 102 4.5.4 A Fuzzy Set Approach 103 4.6 Computer Support: Decision Support Systems 106 References 109 Exercises 111 III Implementation of Systems Analysis to Management of Disasters 113 5 Simulation 115 5.1 Definitions 115 5.2 System Dynamics Simulation 116 5.2.1 Introduction 116 5.2.2 System Structure and Patterns of Behavior 117 5.3 System Dynamics Simulation Modeling Process 126 5.3.1 Causal Loop Diagram 127 5.3.2 Stock and Flow Diagram 131 5.3.3 Generic Principles of System Dynamics Simulation Modeling 133 5.3.4 Numerical Simulation 137 5.3.5 Policy Design and Evaluation—Model Use 141 5.4 System Dynamics Simulation Modeling Examples 141 5.4.1 A Simple Flu Epidemic Model 142 5.4.2 A More Complex Flu Epidemic Model with Recovery 146 5.5 An Example of Disaster Management Simulation—Flood Evacuation Simulation Model 152 5.5.1 Introduction 152 5.5.2 Human Behavior During Disasters 153 5.5.3 A System Dynamics Simulation Model 154 5.5.4 Application of the Evacuation Model to the Analyses of Flood Emergency Procedures in the Red River Basin, Manitoba, Canada 162 5.5.5 Conclusions 171 References 172 Exercises 172 6 Optimization 175 6.1 Linear Programming 178 6.1.1 Formulation of Linear Optimization Models 178 6.1.2 Algebraic Representations of Linear Optimization Models 182 6.2 The Simplex Method for Solving Linear Programs 186 6.2.1 Completeness of the Simplex Algorithm 190 6.2.2 The Big M Method 193 6.3 Duality in LP 196 6.3.1 Sensitivity Analysis 198 6.4 Special Types of LP Problems—Transportation Problem 202 6.4.1 Formulation of the Transportation Problem 202 6.4.2 Solution of the Transportation Problem 207 6.5 Special Types of LP Problems—Network Problems 213 6.5.1 The Shortest Path Problem 217 6.5.2 The Minimum Spanning Tree Problem 219 6.5.3 The Maximum Flow Problem 223 6.6 An Example of Disaster Management Optimization—The Optimal Placement of Casualty Evacuation Assets 229 6.6.1 Introduction 229 6.6.2 The OPTEVAC Model 230 6.6.3 A Casualty Evacuation Example 231 6.6.4 Summary 234 References 234 Exercises 235 7 Multiobjective Analysis 242 7.1 Introduction 243 7.1.1 Toward Operational Framework for Multiobjective Analysis 243 7.1.2 An Illustrative Example 244 7.2 Multiobjective Analysis Methodology 249 7.2.1 Change of Concept 251 7.2.2 Nondominated Solutions 251 7.2.3 Participation of Decision Makers 254 7.2.4 Classification of Multiobjective Techniques 255 7.2.5 Disaster Management Applications 259 7.3 The Weighting Method 263 7.4 The Compromise Programming Method 268 7.4.1 Compromise Programming 268 7.4.2 Some Practical Recommendations 273 7.4.3 The COMPRO Computer Program 273 7.5 An Example of Disaster Management Multiobjective Analysis—Selection of Flood Management Alternative 274 7.5.1 Preparation of Input Data 274 7.5.2 Solution of Flood Management Problem Using Compromise Programming 275 7.5.3 Summary 279 References 279 Exercises 281 IV Be Prepared 285 8 A View Ahead 287 8.1 Issues in Future Disaster Management 289 8.1.1 Climate Change 289 8.1.2 Population Growth and Migrations 291 8.2 A Systems View 292 References 293 Index 295
£107.06
John Wiley & Sons Inc Internet Protocolbased Emergency Services
Book SynopsisWritten by international experts in the field, this book covers the standards, architecture and deployment issues related to IP-based emergency services This book brings together contributions from experts on technical and operational aspects within the international standardisation and regulatory processes relating to routing and handling of IP-based emergency calls. Readers will learn how these standards work, how various standardization organizations contributed to them and about pilot projects, early deployment and current regulatory situation. Key Features: Provides an overview of how the standards related to IP-based emergency services work, and how various organizations contributed to them Focuses on SIP and IMS-based communication systems for the Internet Covers standards, architecture and deployment issues International focus, with coverage of the major national efforts in this area Written Trade Review“In addition, practitioners, product architects, and developers will find interesting and useful ideas. Many parts of the book can be recommended to experts working on standards and regulations.” (IEEE Communications Magazine, 1 February 2015) Table of ContentsList of Figures xiii List of Tables xvii List of Contributors xix Preface xxi Acknowledgments xxv Acronyms xxvii 1 Introduction 1 1.1 History 1 1.2 Overview 5 1.3 Building Blocks 8 1.3.1 Recognizing Emergency Calls 8 1.3.2 Obtaining and Conveying Location Information 9 1.3.3 Routing Emergency Calls 9 2 Location: Formats, Encoding and Protocols 11 2.1 Applying the PIDF-LO civicAddress Type to US Addresses 14 2.1.1 Introduction: The Context and Purpose of PIDF-LO and CLDXF 15 2.1.2 CLDXF Elements 17 2.1.3 Conclusion 30 2.2 DHCP as a Location Configuration Protocol (LCP) 31 2.2.1 What’s New in RFC 6225? 32 2.2.2 DHCPv4 and DHCPv6 Option Formats 32 2.2.3 Option Support 35 2.2.4 Latitude and Longitude Fields 36 2.2.5 Altitude 36 2.2.6 Datum 37 2.3 Geography Markup Language (GML) 37 2.3.1 Introduction 37 2.3.2 Overview of the OGC 38 2.3.3 The OGC Geography Markup Language (GML) 38 2.3.4 Conclusion 47 2.4 A Taxonomy of the IETF HELD Protocol 47 2.4.1 The LIS and HELD 48 2.4.2 LIS Discovery 48 2.4.3 Basic HELD 53 2.4.4 HELD Target Identities and Third-Party Requests 59 2.4.5 HELD Measurements 62 2.4.6 HELD as a Dereference Protocol 64 2.4.7 HELD Policy URIs 66 2.4.8 HELD Device Capabilities 69 2.5 OMA Enablers and Emergency Services 72 2.5.1 SUPL 73 2.5.2 MLS 84 2.5.3 MLP 85 2.5.4 LOCSIP 89 2.6 3GPP Location Protocols 92 2.6.1 Introduction 92 2.6.2 Location Technology in 3GPP Networks 93 2.6.3 Emergency Location Information in 3GPP CS Domain, Control Plane 100 2.6.4 Emergency Location Information in the IMS 100 3 Architectures 103 3.1 NENA i2 104 3.1.1 Background 104 3.1.2 The i2 Architecture 105 3.1.3 Regulatory Situation and Deployment Status 117 3.2 NENA i3 119 3.2.1 History 119 3.2.2 Emergency Services IP Networks 120 3.2.3 Signaling and Routing IP-Originated Calls 121 3.2.4 Legacy Wireline and Wireless Origination 122 3.2.5 Emergency Events 123 3.2.6 Routing Calls Within the ESInet 123 3.2.7 Provisioning the ECRF 124 3.2.8 PSAPs 125 3.2.9 Other i3 Features 126 3.3 IETF Emergency Services for Internet Multimedia 126 3.3.1 Introduction 126 3.3.2 Recognizing Emergency Calls 128 3.3.3 Obtaining and Conveying Location Information 128 3.3.4 Routing Emergency Calls 129 3.3.5 Obligations 130 3.3.6 LoST Mapping Architecture 132 3.3.7 Steps Toward an IETF Emergency Services Architecture 135 3.3.8 Summary 138 3.4 Emergency Services Support in WiFi Networks 139 3.4.1 Introduction 139 3.4.2 Location Configuration 140 3.4.3 Support for Emergency Services 141 3.4.4 Support for Emergency Alert Systems 142 3.5 WiMAX 142 3.5.1 The WiMAX Network Architecture 143 3.5.2 Network Architecture for Emergency Services Support 148 3.5.3 The Fundamental Building Blocks 150 3.5.4 Roaming Considerations and Network Entry 152 3.5.5 Limited Access 154 3.5.6 Location Support in WiMAX 157 3.5.7 Conclusion 163 3.6 3GPP 163 3.6.1 Introduction 163 3.6.2 Requirements 164 3.6.3 Emergency Calls in the CS Domain 169 3.6.4 Emergency Calls in PS Domain 176 3.6.5 Identified Overload Problems 189 4 Deployment Examples 193 4.1 Emergency Calling in Sweden 195 4.1.1 Introduction 195 4.1.2 Overview 196 4.1.3 Protocols for PSAP Interconnection 198 4.1.4 Protocol Standards 200 4.1.5 Media 201 4.1.6 Emergency Call Routing 201 4.1.7 Testing 201 4.1.8 Examples 201 4.2 UK Specification for Locating VoIP Callers 209 4.2.1 Introduction 209 4.2.2 The Regulatory Environment 209 4.2.3 Standards Development 210 4.2.4 The Current UK Emergency Services Structure 210 4.2.5 Principles Driving the Specification 211 4.2.6 Putting It All Together 213 4.2.7 Implications for Access Network Providers 215 4.3 Implementation of VoIP 9-1-1 Services in Canada 216 4.3.1 Regulatory Framework (About the CRTC) 217 4.3.2 Canada’s Telecom Profile 217 4.3.3 Interim Solution for Nomadic and Fixed/Non-Native VoIP 220 4.3.4 The (Defunct) Canadian i2 Proposal 222 4.3.5 VoIP Regulatory Processes, Decisions and Milestones 227 4.3.6 Lessons Learned 229 4.3.7 Conclusion 230 4.4 US/Indiana Wireless Direct Network Project 230 4.4.1 Background and History of the IWDN 231 4.4.2 The IWDN Crossroads Project 231 4.4.3 The IN911 IP Network 232 4.4.4 Conclusion 235 5 Security for IP-Based Emergency Services 237 5.1 Introduction 237 5.2 Communication Model 238 5.3 Adversary Models and Security Threats 240 5.4 Security Threats 241 5.4.1 Denial-of-Service Attacks 242 5.4.2 Attacks Involving the Emergency Identifier 242 5.4.3 Attacks Against the Mapping System 243 5.4.4 Attacks Against the Location Information Server 244 5.4.5 Swatting 245 5.4.6 Attacks to Prevent a Specific Individual From Receiving Aid 246 5.4.7 Attacks to Gain Information About an Emergency 246 5.4.8 Interfering With the LIS and LoST Server Discovery Procedure 246 5.4.9 Call Identity Spoofing 247 5.5 Countermeasures 248 5.5.1 Discovery 248 5.5.2 Secure Session Setup and Caller Identity 250 5.5.3 Media Exchange 251 5.5.4 Mapping Database Security 251 6 Emergency Services for Persons With Disabilities 253 6.1 What Is Specific with Communication for People with Disabilities? 253 6.1.1 Important Characteristics of Regular Voice Telephony 253 6.1.2 Important Characteristics of Accessible Conversational Services Suitable for People with Disabilities 254 6.2 Reality Today 255 6.3 Interpretation of the Term “Equivalent Service” 255 6.4 Sad History 256 6.5 Policy and Regulation Support 256 6.5.1 UN Convention on the Rights of Persons with Disabilities 256 6.5.2 The European Union Universal Service Directive 257 6.5.3 The Telecom Act and Public Procurement Act in the United States 257 6.5.4 Americans With Disability Act 257 6.5.5 Relay Service Regulation in the United States 258 6.6 Good Opportunities in IP-Based Services 258 6.7 Implementation Experience 260 7 Regulatory Situation 261 7.1 Regulatory Aspects of Emergency Services in the United States 262 7.1.1 Introduction 262 7.1.2 Background 262 7.1.3 E9-1-1 Requirements 263 7.2 Regulatory Aspects of Emergency Services in the European Union 266 7.2.1 Introduction 266 7.2.2 Regulatory Development of Emergency Services Under EU Law 267 7.2.3 Current Legal Framework 267 7.2.4 New Legal Framework 274 7.2.5 Emergency Regulation Outside of the EU Telecom Regulatory Framework 276 7.2.6 Conclusion 276 8 Research Projects and Pilots 279 8.1 REACH112: Responding to All Citizens Needing Help 280 8.1.1 Outline 280 8.1.2 Emergency Service Access 282 8.1.3 The Obstacles 284 8.1.4 Conclusion 288 8.2 PEACE: IP-Based Emergency Applications and Services for Next-Generation Networks 288 8.2.1 Introduction 288 8.2.2 Project Scope 289 8.2.3 Development Status 291 8.3 US Department of Transportation’s NG 9-1-1 Pilot Project 298 8.3.1 Overview 298 8.3.2 Proof-of-Concept Description 300 8.3.3 Testing 313 8.3.4 Conclusion 317 9 Organizations 321 9.1 ETSI EMTEL 322 9.1.1 Purpose of ETSI Special Committee EMTEL (Emergency Communications) 322 9.1.2 Main Features of EMTEL 322 9.1.3 Scope of ETSI SC EMTEL Work 323 9.1.4 Operation and Activities of SC EMTEL 324 9.1.5 EMTEL Evolution and Strategy 324 9.1.6 Vision for Future Emergency Services 325 9.2 NENA 326 9.3 EENA 327 9.3.1 What Is EENA? 327 9.3.2 What EENA Does? 327 9.3.3 What Are the EENA Memberships? 328 9.4 Ecma International 330 9.4.1 Ecma International 330 9.4.2 Ecma Technical Committee TC32 331 9.4.3 ECMA TR/101, Next Generation Corporate Networks (NGCN) – Emergency Calls 331 9.5 ATIS 332 9.5.1 Emergency Services Interconnection Forum (ESIF) 332 9.5.2 Next-Generation Emergency Services (NGES) Subcommittee 333 9.5.3 Example ESIF Issues 334 9.5.4 Summary 336 9.6 The NG9-1-1 Caucus and the NG9-1-1 Institute 336 9.7 COCOM EGEA 338 10 Conclusion and Outlook 341 10.1 Location 341 10.2 Architectures 342 10.3 Deployments 343 10.4 Security and Privacy 344 10.5 Emergency Services for Persons with Disabilities 344 10.6 Regulation 345 10.7 Research Projects and Pilots 345 10.8 Funding 346 References 349 Index 363
£76.46
John Wiley & Sons Inc Wiley Pathways Emergency Planning
Book SynopsisIn order for a community to be truly prepared to respond to any type of emergency, it must develop effective emergency planning. Emergency Planning guides readers through the steps of developing these plans, offering a number of strategies that will help ensure success. It delves into the patterns of human disaster behavior, social psychology, and communication as well as the basics of generic protective actions, planning concepts, implementation, and action.Table of Contents1 Introduction to Emergency Planning 1 2 The Emergency Planning Process 33 3 Patterned Human Behavior in Disasters 63 4 Fostering Successful Emergency Planning 91 5 Classes of Protective Action Recommendations 116 6 Analyzing and Selecting Protective Actions 148 7 The Content and Format of Emergency Plans 182 8 Continuity of Operations Plans 220 9 Milestones That Structure Emergency Planning 266 10 Population Warning 298 11 Planning for Hazard Adjustment 335 12 Structures for Managing Emergency Response 368 13 Selected Federal Emergency Planning Mandates 401 14 Emergency Planning, Professionalism and the Future 435 Bibliography 464 Glossary 492 Index 000
£83.55
John Wiley & Sons Inc Fortress NHS
Book SynopsisWhat is the philosophy of the NHS? What are these fundamental principles? Where do they come from and why are they so important? This book tackles each of these questions and more. Expresses the concept that the health service, armed with a substantial philosophy of health, should drive and control medicine. The central theme is that the theoretical and practical nature of health services can and must be contested.Table of ContentsA PURPOSEFUL ORGANIZATION?. The Manager's Problem. Purpose. Different Tribes?. FOUR NHS PRINCIPLES?. Need. Quality. Equality. Cost. FORTRESS NHS. Fortress NHS. Frustration. Options. Escape from the Fortress. Appendices. References and Footnotes. Index.
£112.46
John Wiley & Sons Inc Good Clinical Practice Standard Operating
Book SynopsisAn essential book for all those clinicians and reserachers undertaking clinical trials. It will ensure that all involved in clinical trials undertake their investigation according to standard operating procedures.Table of ContentsClinical Research. Phases of a Clinical Trail. Clinical Trial Design. History and Development of GCP. Good Clinical Practice - What is It? Responsibilities of the Investigator. Standard Operating Procedures. Organisation of Clinical Trials. Abbreviations. SOP 0: Preparation, Approval and Review of SOPs. SOP 1: Study Organisation and Planning. SOP 2: Study Team: Definition of Responsibilities. SOP 3: Study Files and Filing. SOP 4: Local Management Requirements. SOP 5: Review and Validation of the Protocol. SOP 6: Review of Protocol Amendments. SOP 7: Case Report Form (CRF) Review. SOP 8: Investigator's Brochure. SOP 9: Estimation of Patient Numbers. SOP 10: Ethics Committee. SOP 11: Indemnity, Compensation and Insurance. SOP 12: Laboratory. SOP 13: Pre-Study Monitoring Visits. SOP 14: Patient Recruitment and Intention to Enrol. SOP 15: Obtaining Personal Written Informed Consent. SOP 16: Obtaining Informed Consent for Patients Unable to Give Personal Consent. SOP 17: Randomisation and Stratification. SOP 18: Blinding: Codes and Code Breaking. SOP 19: Case Report Form (CRF) Completion. SOP 20: Study Drugs. SOP 21: Monitoring Visits. SOP 22: Adverse Event and Serious Adverse Event Reporting. SOP 23: Nursing Procedures. SOP 24: Clinical Procedures. SOP 25: Trial Report. SOP 26: Archiving. SOP 27: Audits and Inspections. FDA Regulations Concerning Clinical Trials. Index.
£113.36
Emerald Publishing Limited Fire Safety in Buildings
Book SynopsisFire Safety in Buildings is a practical handbook on fire safety legislation, duties and requirements, providing answers to common questions relating to a range of fire prevention, protection and management issues. It is an essential reference for a range of professionals including engineers, architects and project managers.
£50.00
John Wiley & Sons Inc Grading Health Care
Book SynopsisInforming Health Care Purchasers In today''s competitive marketplace, health care providers, corporate purchasers, and health care executives are focusing their attention on quality, value, and accountability. This valuable resource provides health care practitioners, administrators, and policymakers with the pertinent information they need to create a scientific method of measuring customer satisfaction.Trade Review"Consumer choice and quality scorecards have been the subject of an extraordinary amount of rhetoric in the health care field. Finally, Hanes, Greenlick, and their colleagues have done us the enormous service of providing a thoughtful, comprehensive, and balanced exploration of the real issues." --Bruce Vladeck, former administrator, Health Care Financing Administration, U.S. Department of Health and Human Services 1993-1997 "Grading Health Care is truly a first of its kind in a health care environment that is in great need of such practical guidance. Pamela Hanes and Mitch Greenlick have pulled together a series of easily understood, provocative essays on the art and science of quality reporting for a consumer audience. This book is must-reading for anyone interested in working through the complexities of translating abstract and often elusive quality information into understandable and consumer-friAndly formats." --Philip Lee, professor emeritus, University of California San Francisco Medical School and former assistant secretary of Health 1992-1997 "Consumer choice and quality scorecards have been the subject of an extraordinary amount of rhetoric in the health care field. Finally, Hanes, Greenlick, and their colleagues have done us the enormous service of providing a thoughtful, comprehensive, and balanced exploration of the real issues." --Bruce Vadeck, former HCFA administrator (1993-97) "The Oregon Scorecard Project and this book has, for the first time, brought together commonsense science and deep commitment to listen to the consumer and has produced new knowledge and insights in this complex area." --Clifton R. Gaus, former director of the Agency for Health Care Policy and Research, U.S. Department of Health and Human Services 1992-1996Table of ContentsForeward Preface 1. Reporting Quality in a Market-driven Health Care System(Daniel M. Harris and Pamela P. Hanes) 2. Oregon Consortium: A Model in Scorecard Development(Pamela P. Hanes) 3. Consumer Preferences: Issues of Perception and Measurement(Pamela P. Hanes and Holly B. Jimison) 4. Consumers Want Choice and Voice(Michael J. Garland, Barry F. Anderson, and H. Diana Jones) 5. Tailoring Choice Information to Special Populations(Pamela P. Hanes) 6. Eliciting, Measuring, and Reporting Consumer Satisfaction(Christine Edlund) 7. Measuring Health Care Quality: The Process and Outcomes of Care(Bruce W. Goldberg) 8. The Alchemy of Accountability: Science and Art of Consumer Scorecards(Pamela P. Hanes and Merwyn R. Greenlick) AppAndix A: A Consumer Guide to Selecting a Health PlanAppAndix B: A Request for Descriptive Navigational Information Index
£49.46
John Wiley & Sons Inc Managing Diversity in Health Care
Book SynopsisIn this work, the authors address the need to be culturally competent with patients, and to manage and cultivate cultural inclusiveness among staff. Readers can find practical information and specific suggestions for fostering skills, knowledge and awareness.Trade Review"This insightful and practical work should be required reading formanagers, physicians, nurses, allied health caregivers, and supportstaff, in order to overcome barriers to communication and change indealing with an increasingly complex patient and employee base. Ihighly Andorse this excellent book written by these outstandingauthors." (Donald R. Oxley, vice president and executive director,Kaiser Permanente) "A superb and complete reference guide on cultural diversity. Thisbook provides insight into why health care providers do not reachtheir potential in differentiating themselves in the health caremarketplace. Should be read by all health care providers--a side ofhealth care that is all too often forgotten." (James T. Yoshioka,president, MedCenters Division) "Managing Diversity in Health Care tackles a difficult topic thatcan no longer be considered optional for any health careprofessional. The authors have done an excellent job balancingtheory, facts, and statistics with an understanding of the'cultural software' we all possess. This book forces us, as healthcare professionals, to question the assumptions we have about ourpatients and offers concrete suggestions and resources for fightingagainst stereotypes in our work." (Kathryn Johnson, CEO, TheHealthcare Forum)Table of ContentsIntroduction. Wholeness and Well-Being: In the Eye of the Beholder. Organization of the Contents. How to Use this Book. 1. Why Diversity is Good for Business: Marketplace and WorkforceIssues. Demographics Changes: An Increasingly Complex Patient and EmployeeBase. What These Population Shifts Mean to Health Care. Meeting New Contractor and Managed Care Requirements. Analyzing the Challenges and Opportunities That DiversityBrings. 2. The Dimensions of Health Care Delivery. Personality: The Unique Core. Internal Dimensions of Diversity: Powerful Influencers of Identity,Opportunity, and Expectations. External Dimensions. Organizational Dimensions. Analyzing the Impact of Diversity Dimensions in YourOrganization. Analyzing the Impact of Your own Diversity Dimensions on You as aHealth Care Professional. Analyzing Your Own Attitudes Toward Differences. 3. The Truth About Cultural Programming. Realities of Cultural Programming. Dimensions of Culture that Influence Behavior. Questioning and Expanding Your Own Assumptions. 4. Achieving Practical Cultural Literacy. Factors that Influence Adherence to Norms. Definition and Perception of Illness and Health. Key Cultural Values Affecting Care. Non-Western Treatments. The Best of Both Worlds. Beliefs About Illness, the Body, and Its Functioning. Childbirth. Death and Dying. Family and Its Role. Cultural Beliefs About Health, Disease, and Healers. 5. Improving Communication in Diverse Environments. Language. Other Aspects of Communication. Assessing Intercultural Hooks that Block Communication. Learning About the Cultures You Serve. Getting Your Message Across: Directions and Feedback. Soliciting Information. Communicating Across Language Barriers. Getting Help in Interpreting. Culturally Sensitive Medical Interviews. 6. Removing Stereotypes That Block High-Quality Care. The Realities of Stereotypes. The Realities of Human Nature. Managing Your Biases: Suggestions for Fighting Stereotypes. 7. The Diversity Leadership Challenge. The Essentials of Diversity Leadership. Leadership Fulfilled: Steps Toward Lasting Change. 8. Overcoming Barriers to Change. Making Your Diversity Efforts Pay Off. Organizational Barriers to Diversity. 9. Creative Organizational Problem Solving. Demographics-driven Marketing. Kaiser Permanente Southern California Mentoring and Coaching. Providing Health Care to the Underserved: A RevolutionaryPlan. A Systematic Commitment to Caring for the Underserved. Resources. Notes. Index.
£55.76
University of Pennsylvania Press The Disaster Experts
Book SynopsisIn the wake of 9/11 and Hurricane Katrina, many are asking what, if anything, can be done to prevent large-scale disasters. How is it that we know more about the hazards of modern American life than ever before, yet the nation faces ever-increasing losses from such events? History shows that disasters are not simply random acts. Where is the logic in creating an elaborate set of fire codes for buildings, and then allowing structures like the Twin Towers—tall, impressive, and risky—to go up as design experiments? Why prepare for terrorist attacks above all else when floods, fires, and earthquakes pose far more consistent threats to American life and prosperity?The Disaster Experts takes on these questions, offering historical context for understanding who the experts are that influence these decisions, how they became powerful, and why they are only slightly closer today than a decade ago to protecting the public from disasters. Tracing the intertwined develoTrade Review"This marvelous book offers a gripping analysis of American disaster expertise over the last 150 years. . . . A powerful, eminently readable book that belongs on undergraduate and graduate syllabi in the history of science and technology-and, indeed, in the library of every educated citizen." * Isis *"Knowles adroitly chronicles in fine historical detail the emergence of the experts (and their intellectual disciplines) who worked to understand and mitigate the constantly changing human and technological landscapes of urban risk." * Choice *"In The Disaster Experts, Scott Knowles makes a key contribution to our understanding of how American disaster policy has evolved over time. This book is a way to appreciate at a deeper level why and how Americans are prepared in some ways, and profoundly unprepared in others, for the disasters to come in the twenty-first century." * James Lee Witt, Chief Executive Officer, Witt Associates, and FEMA Director, 1993-2001 *Table of ContentsList of Abbreviations Introduction 1 The Devil's Privilege 2 Reforming Fire 3 The Invisible Screen of Safety 4 Ten to Twenty Million Killed, Tops 5 What Is a Disaster? 6 A Nation of Hazards Conclusion Notes Index Acknowledgments
£25.19
John Wiley and Sons Ltd Building the Successful Veterinary Practice
Book SynopsisThe final volume of Catanzaro''s benchmark series on building a veterinary practice, this is also the series'' keystone, providing the ways and means to keep a veterinary business going and growing under all sorts of circumstances. Creativity is the key to healthy change, and it is also the key to Catanzaro''s approach as he helps the vet and clinic staff to colour outside the lines--to think in new ways that will enhance procedures and employee morale in any practice. A noted veterinary practice management consultant, Catanzaro draws on his own extensive experience and that of other consultants, writers, and speakers to bring together the essential tools for individual brainstorming and organisational restructuring. Liberally illustrated with examples, tables, chats, and forms, and full of exercises for stimulating creativity, this volume focuses on hiring strategies and job redesign, establishing leadership and building a client base, learning and teaching new techniques, and, laTable of ContentsPREFACE; INTRODUCTION; Evolving Perspectives of Veterinary Practice; The Right Person for the Right Job; Creative Client Power-Up; Leadership before Delegation; Building the Learning Environment; Appendices: Empowering the Team; Styles of Training Profile; How to Hire a Winner; 101 Veterinary Practice Management Gimmicks; Computerised Medical Records; Medical Record Audits; Do the Unusual as if It Were Usual; Coping Self-Assessment; Team Creativity Exercises; Leadership Profile in the New American Veterinary Practice.
£71.96
John Wiley & Sons Inc Emergency Relief System Design Using Diers
Book SynopsisOSHA (29 CFR 1910.119) has recognized AIChE/DIERS two-phase flow publications as examples of good engineering practice for process safety management of highly hazardous materials. The prediction of when two-phase flow venting will occur, and the applicability of various sizing methods for two-phase vapor-liquid flashing flow, is of particular interest when designing emergency relief systems to handle runaway reactions. This comprehensive sourcebook brings together a wealth of information on methods that can be used to safely size emergency relief systems for two-phase vapor-liquid flow for flashing or frozen, viscous or nonviscous fluids. Design methodologies are illustrated by selected sample problems. Written by industrial experts in the safety field, this book will be invaluable to those charged with operating, designing, or managing today''s and tomorrow''s chemical process industry facilities.Table of ContentsPreface. Introduction. 1. Overview. 2. Design Institute for Emergency Relief Systems (DIERS). 3. A Strategy for Major Accidental Release Prevention. 4. A Strategy for Emergency Relief System Design. 5. An Approach to Emergency Relief System Design Assessment. 6. Two-Phase Vapor-Liquid Flow. 7. Two-Phase Vapor-Liquid Flow Onset and Disengagement. 8. Two-Phase Vapor-Liquid Hydrodynamics. 9. DIERS Bench-Scale Apparatus. 10. Runaway Reaction Emergency Relief System Design Computer Program. 11. References. Appendix A. DIERS Committees. Appendix B. DIERS Sponsors. Appendix C. DIERS Contractors. Chapter I. Vapor Disengagement Dynamics. 1. Overview. 1.1 Vapor Disengagement Dynamics. 1.2 Design Considerations. 2. Detailed Discussion. 2.1 Open Literature References. 2.2 Project Manual. 3. References. Appendix I-A The Coupling Equation and Flow Models. Appendix I-B Best Estimate Procedure to Calculate Two-Phase Vapor-Liquid Flow Onset/Disengagement. Appendix I-C Fluid Behavior in Venting Vessels. Appendix I-D Energy and Material Balance Derivations for Emergency Pressure Relief of Vessels. Annex I-D1 Internal Energy and Venting Calculations. Chapter II. Pressure Relief System Flow. 1. Introduction. 1.1 Scope. 1.2 Organization. 1.3 Special Terminology. 2. Recommended Design Methods. 2.1 Newtonian Flow. 2.2 Complex Fluids. 2.3 Useful Approximations. 3. Technology Base. 3.1 General Flow Equations. 3.2 Nozzle Flow Models. 3.3 Sharp Reductions. 3.4 Pressure Recovery/Expansions/Equilibrations. 3.5 Pipe Flow. 3.6 Application to Pressure Relief System Elements. 3.7 Networks. 3.8 Complex Fluids. 4. Nomenclature. 5. Acknowledgments. 6. References. Appendix II-A Thermophysical Property Requirements. Appendix II-B Equilibrium Flash Calculations. Appendix II-C Model Parameters for Pipe Entrance Sections. Appendix II-D Computer Routines in SAFIRE Program. Appendix II-E Example Problems. Appendix II-F Generalized Correlations and Design Charts. Chapter III. DIERS Phase III Large-Scale Integral Tests. 1. Summary. 2. Introduction. 2.1 Program Objectives. 2.2 Program Description. 3. Test Configurations. 4. Test Results. 4.1 Tests T1 to T8 4.2 Tests V32-W1 to V32-W8. 4.3 Tests T9, T10, T11, T14, and T15. 4.4 Tests T12 and T13. 4.5 Tests T20. 4.6 Tests T17 and T18. 4.7 Tests T21, T22, T23, and T24. 4.8 ICRE Tests 32-6 to 32-11. 4.9 ICRE Tests 2000-1 to 2000-5. 4.10 ICRE Tests 32-14, 32-15, and 32-18. 5. Acknowledgments. 6. References. Appendix III-A Test Configurations. Appendix III-B Experimental Results and Model Comparisons. Appendix III-C Kinetics Model for Styrene Polymerizations. Chapter IV. High Viscosity Flashing Two-Phase Flow. 1. Introduction. 1.1 General Discussion of High Viscosity Flow in Relief Systems. 1.2 Why High Viscosity Systems Require Special Consideration. 1.3 Necessity for Conservatism. 2. Summary of DIERS High Viscosity Relief Flow Tests. 2.1 Project Overview. 2.2 Styrene Reactive Tests. 2.3 Small-Scale Rubber Cement Bottom-Vented tests. 2.4 Large-Scale Rubber Cement Tests. 2.5 Large-Scale Polystyrene-Ethylbenzene Bottom-Vented Tests. 3. Recommended Design Practices. 3.1 Theory and Scaling for Highly Viscous Systems. 3.2 General Equations for Newtonian Fluids. 3.3 Approximate Momentum Balances for Scaling Power-Law and Newtonian Fluids. 3.4 Scaling Using Integrated Approximate Momentum Balance for Newtonian Fluids. 3.5 Scaling Using Approximate Momentum Balance for Power-Law Fluids. 4. Unanswered Questions about High Viscosity Flow. 4.1 Uncertainties. 5. References. Appendix IV-A Simplified Theory and Sample Problems. Chapter V. Containment, Disposal, and Mechanical Design. 1. Introduction. 2. Blowdown in Drum Design. 2.1 Types of Knock-Out (Blowdown) Drums and Catchtanks. 2.2 Sizing of Blowdown Drums. 3. Disposal of Vapors from Blowdown Drums. 3.1 Direct Discharge to the Atmosphere. 3.2 Discharge through a Scrubber. 3.3 Discharge through a Vent Condenser. 3.4 Discharge to a Flare Stack or Incinerator. 4. Mechanical Design. 4.1 Vent Piping Considerations. 4.2 Catchtank Mechanical Design and Safety Considerations. 4.3 Reaction Forces—General. 4.4 Reaction Forces Equations. 4.5 Reaction Forces on Safety Valve Nozzles/Piping. 4.6 Reaction Forces from Rupture Disk Discharge. 4.7 Transient Effects of Reaction Forces, Rupture Disk Discharge. 4.8 Thrust Restraint Design. 4.9 Other Blowdown Load Considerations. 5. References. Chapter VI. DIERS Bench-Scale Apparatus. 1. Background. 1.1 DIERS Requirements for a Bench-Scale Apparatus. 1.2 Limitations of Previous Test Equipment. 2. How the Test Methodology Fits into the Overall Process Safety Design. 2.1 Requests. 2.2 Worst Credible Incident Scenario. 2.3 Screening Tests. 2.4 DIERS Venting Tests and Analysis. 2.5 Recommendations. 3. Description of the DIERS Bench-Scale Apparatus. 3.1 Schematic Description of Apparatus. 3.2 Apparatus Control and Data Recording. 3.3 Test Cell Configurations. 4. Emergency Relief System (ERS) Sizing Using the DIERS Bench-Scale Apparatus. 4.1 Emergency Relief System (ERS) Overview. 4.2 Functions of the Bench-Scale Apparatus. 4.3 Onset/Disengagement Behavior Testing. 4.4 Flow Rate Calculation/Viscosity Characterization. 4.5 Characterization of Runaway Reaction Behavior. 4.6 ERS Design—Analytical Methods/FAI Nomograph. 4.7 ERS Design—Area: Charge Scaling (Top Vent Test/Top ERS Device). 4.8 ERS Design—Area: Charge Scaling/Scaling Equation Method (Bottom Vent Test/Top or Bottom ERS Devices). 4.9 Limitations on Area: Charge Scaling for ERS Design. 5. References. Appendix V1-A Experimental ERS Sizing—Some Do and Do Not Recommendations. Chapter VII. SAFIRE Computer Program for Emergency Relief Sizing. 1. Background. 1.1 History. 1.2 Overview. 2. Program Description. 2.1 Overall Architecture. 2.2 Pure-Component Physical Properties. 2.3 Mixture handling Rules. 2.4 Flash Calculations. 2.5 Chemical Reactions. 2.6 Vent Flow Calculations. 2.7 Vessel Hydrodynamics. 2.8 External Heat Fluxes. 2.9 Mass and Energy Balances. 3. Data Input. 4. Sample Problem. 5. Experience with Program. 6. References. Appendix VII-A Input Data Forms. Appendix VII-B Sample Input/Output. Index.
£233.06
John Wiley & Sons Inc Guidelines for Technical Planning for OnSite
Book SynopsisDeals with prevention, preparedness, response and recovery, which are the key components of emergency planning. This book first describes PSM (Process Safety Management), then goes on to consider the main features of a preparedness program, including recognizing credible incidents, planning strategy to deal with these incidents, and more.Table of ContentsPreface. Acknowledgments. Acronyms. PART A. PREVENTION. 1. Prevention Through Process Safety Management. 1.1 Technical Management of Chemical Process Safety: Basic Elements. 1.2 The Role of Emergency Preparedness. References Cited. 2. Prevention And Mitigation. 2.1 Introduction. 2.2 Principles of Prevention. 2.2.1 Process Hazard Recognition. 2.2.2 Inherently Safer Plants. 2.2.3 Process Design Modification. 2.3 Principles of Mitigation. 2.3.1 Plant Siting/Buffers. 2.3.2 Unit Siting in Plant Design. 2.3.3 Principles of Mitigating Chemical Releases. 2.3.4 Postrelease Mitigation Systems. 2.3.5 Principles of Mitigrating Fires and Explosions. References Cited. PART B. PREPAREDNESS. 3. Identification of Credible Incidents. 3.1 Introduction. 3.2 Defining Credible Incidents. 3.3 Screening Techniques to Identify Focus Areas. 3.3.1 NFPA Fire Hazard Indices. 3.3.2 Toxicity/Mobility/Quantity Index. 3.3.3 Chemical Process Risk Indices. 3.4 Techniques For Identifying Credible Incidents For Emergency Planning. 3.4.1 Informal “Expert” Review. 3.4.2 Hazard Review to Support Emergency Planning. 3.4.3 Using Process Hazard Analysis to Support Emergency Planning. 3.5 Prioritizing Emergency Planning Incidents for Consequence Assessment. 3.6 Assessing Consequences and Impacts. 3.6.1 Tools. 3.6.2 Criteria for Defining Sensitive Areas. 3.6.3 Unexpected Hazards. 3.6.4 Other Effects. 3.7 Criteria for Selecting Incidents for Emergency Planning. 3.8 Reviewing Mitigation Systems. References Cited. Appendix A, Emergency Planning Guidelines: ERPGs/EEPGs. 4. Conceptual Approach to Emergency Response. 4.1 Introduction. 4.2 Capability and Resource Assessment. 4.2.1 Trained Personnel. 4.2.2 On-Site Response Equipment. 4.2.3 Response Equipment Available Off-Site. 4.2.4 Facilities. 4.2.5 Specialized Supplies and Contractors. 4.3 Determine Concept of Emergency Operations. 4.3.1 Effective Use of Inside and Outside Response. 4.3.2 Organizing for Credible Incident. 4.3.3 Classification of Emergencies. 4.4 Regulatory Considerations. 4.5 The Effect of Change on Emergency Preparedness. References Cited. 5. Developing Response Tactics. 5.1 Introduction. 5.2 Principles of Responding to Fires. 5.2.1 Plant Fire Response Organization. 5.2.2 Integration of On-Site Fire Brigades and Off-Site Departments. 5.2.3 Response Tactics. 5.3 Hazardous Materials. 5.3.1 Hazardous Materials Response Regulations. 5.3.2 Hazmat Initial Assessment and Size-Up. 5.3.3 Hazmat Reconnaissance. 5.3.4 Work Zones. 5.5.5 Hazmat Tactical Action Plan. 5.5.6 Continual Reassessments. 5.5.7 Termination. References Cited. 6. Physical Facilities and Systems. 6.1 Introduction. 6.2 Facilities. 6.2.1 Short-Term Shelters and Safe Havens. 6.2.2 Emergency Operations Center (EOC). 6.2.3 Incident Scene Areas. 6.2.4 Media Information Center (MIC). 6.2.5 Control Rooms. 6.2.6 Medical Support Facilities. 6.2.7 Adequate Water Supplies. 6.3 Systems. 6.3.1 Detection/Early Warning Systems. 6.3.2 Communications System Design. 6.3.3 Community and Site Alerting and Notification Systems. 6.3.4 Computer Systems for Emergency Management. 6.3.5 Site Maps and Diagrams for Emergency Management. 6.3.6 Emergency Power Systems. 6.3.7 Weather Stations. References Cited. 7. Response Equipment and Supplies. 7.1 Introduction. 7.2 Fire Apparatus. 7.3 Extinguishing Agents. 7.3.1 Water 7.3.2 Foams. 7.3.3 Dry Chemicals. 7.3.4 Dry Powders. 7.3.5 Halon. 7.3.6 Carbon Dioxide. 7.3.7 Miscellaneous Agents. 7.4 Inhibitors, Neutralizers, Sorbents. 7.4.1 Inhibitors. 7.4.2 Neutralizers. 7.4.3 Sorbents. 7.5 Personal Protective Equipment. 7.5.1 Materials for Protective Clothing. 7.5.2 Considerations. 7.5.3 Flash Protection. 7.5.4 Thermal Protection. 7.5.5 Choosing Appropriate Levels of Protection. 7.5.6 Respiratory Protection. 7.6 Heavy Equipment. 7.7 Adequate Inventory and Alternate/Outside Sources of Supply. References Cited. Appendix A. Channel Industry Standards for Apparatus. 8. Developing a Workable Plan. 8.1 Introduction. 8.2 Review Existing Plans or Procedures. 8.2.1 Review Existing Emergency-Related Facility Plans. 8.2.2 Review Neighboring Facility Plans. 8.2.3 Review Community Plans. 8.3 Determining Appropriate Plan Type. 8.3.1 Plan Types. 8.3.2 Plans, Procedures, and Instructions. 8.3.3 Coordination and Commonalty. 8.4 Determining Content. 8.5 Preparedness. 8.5.1 Training. 8.5.2 Drills and Exercises. 8.5.3 Supplies and Equipment. 8.5.4 Community Awareness. 8.5.5 Medical Surveillance Program. 8.6 General Response Procedures. 8.6.1 Alerting and Warning. 8.6.2 Communications. 8.6.3 Management Functions. 8.6.4 Evacuation and Personnel Accountability. 8.6.5 Emergency Shutdown Procedures. 8.6.6 Security. 8.6.7 Mutual Aid. 8.6.8 Public Information/Media. 8.6.9 Special Notifications and Fatality Procedure. 8.6.10 Reporting Requirements. 8.7 Hazard-Specific Procedures. 8.7.1 Fire. 8.7.2 Chemical Release. 8.7.3 Medical and Rescue. 8.7.4 Hurricane. 8.7.5 Tornado and High Wind. 8.7.6 Freeze/Winter Storm. 8.7.7 Flood. 8.8 Writing the Plan. 8.9 Ensure Integration with Other Plans. 8.10 Plan Review and Maintenance. 8.11 Exercise Regularly/Critique to verify Planning Assumptions. 8.11.1 Planning an Exercise. 8.11.2 Exercising without Interfering with Plant Operations. References Cited. Appendix A. Regulations Applicable to Emergency Equipment and Supplies. Appendix B. Sample Emergency Procedures Format and Instruction. 9. Using Modeling for Emergency Planning. 9.1 Introduction. 9.2 Consequence Analysis. 9.3 Using Models for Developing Emergency Response Plans. 9.3.1 Input Data Needs. 9.3.2 Interpretation of Results. 9.4 Utilizing Appropriate Models. 9.5 Real-Time Emergency Response Modeling Systems. References Cited. 10. Training Requirements. 10.1 Introduction. 10.2 General Requirements. 10.2.1 OSHA Emergency Training Requirements. 10.2.2 Basic Emergency Training. 10.2.3 Operating Personnel. 10.3 Emergency Response Personnel. 10.3.1 General. 10.3.2 Fire Brigade Training. 10.3.3 Hazardous Materials Response Training. 10.4 Support Personnel. 10.4.1 Media and Community Relations. 10.4.2 Medical. 10.4.3 Specialist Employees. 10.4.4 Security. 10.4.5 Skilled Support Personnel. References Cited. PART C. RESPONSE. 11. Key Response Functions. 11.1 Incident Command System. 11.1.1 Definition. 11.1.2 Characteristics of an ICS. 11.1.3 Considerations for ICS. 11.2 Strategy Development. 11.2.1 Assessment and Decision Making. 11.2.2 Evaluate Additional Resources Needs. 11.3 Determine Mitigation Tactics. 11.3.1 Evaluate Need for Off-Site Warnings. 11.4 Implement Tactical Plan and Evaluate. 11.5 Response Team Decontamination. 11.5.1 Types of Contamination. 11.5.2 Prevention of Contamination. 11.5.3 Decontamination Methods. 11.5.4 Determining Effectiveness. 11.5.5 Planning for Decontamination. 11.6 Medical Decontamination/Triage/Treatment. 11.7 Using Dispersion Modeling During Emergencies. 11.8 Termination. References Cited. Appendix A. Channel Industries Mutual Aid ICS Worksheet. 12. Support Functions, Systems, and Facilities. 12.1 Introduction. 12.2 Functions. 12.2.1 Internal Management and Technical Support. 12.2.2 Security. 12.2.3 Legal. 12.2.4 Outside Technical Support. 12.2.5 Reporting Requirements. 12.2.6 Public Relations. 12.3 Systems. 12.3.1 Mutual Aids. 12.3.2 Communications System Operation. References Cited. PART D. RECOVERY. 13. Managing Recovery. 13.1 Introduction. 13.2 Management During Recovery. 13.3 Scene Security and Safety. 13.4 Employee Assistance. 13.4.1 General. 13.4.2 Supervisors’ Role. 13.4.3 Human Resources Department. 13.4.4 Federal Assistance. 13.5 Damage Assessment. 13.6 Process Data collection. 13.7 Incident Investigation. 13.8 Restoring Safety and Emergency Systems. 13.9 Legal. 13.10 Insurance. 13.11 Public Information and Communication. 13.11.1 Business Relationships. References Cited. Appendix A. Sample Recovery Management Checklist. Appendix B. Sample Damage Assessment Checklist. 14. Cleanup of Facilities. 14.1 Introduction. 14.2 Types and Forms of Contamination. 14.2.1 Chemical Contamination. 14.2.2 Radioactive Contamination. 14.3 Preventing the Spread of Contamination. 14.4 Decontamination Methods. 14.4.1 Small-Scale Decontamination. 14.4.2 Large-Scale Decontamination of Facilities. 14.5Contractor Qualifications for Cleanup. 14.6 Determining the Effectiveness. General References. Bibliography. Glossary. Index.
£165.56
John Wiley & Sons Inc Disaster Rules
Book SynopsisA handy, well illustrated aide memoire for any disaster situation Provides rapid access to 80 easy to remember rules for a multiple casualty event Presents each rule followed by concise yet authoritative, evidence-based explanations and guidance A companion to the popular Trauma Rules, 2nd edition (9780727916495) .Trade Review"In twelve short chapters, this excellent and concise pocke-sized book presents 80 ‘disaster rules' concerning triage after chemical, biological, radiological and nuclear incidents". (Emergency Nurse, 1 March 2011)Table of ContentsIntroduction. Chapter 1 Golden Rules. Chapter 2 Command and Control Rules. Chapter 3 Safety Rules. Chapter 4 Communication Rules. Chapter 5 Assessment Rules. Chapter 6 Triage Rules. Chapter 7 Treatment Rules. Chapter 8 Transport Rules. Chapter 9 Hospital Rules. Chapter 10 Mass Gatherings Rules. Chapter 11 Special Incidents Rules. Chapter 12 The Last Rule. Index.
£34.15
Fordham University Press Medicine at the Margins: EMS Workers in Urban
Book SynopsisPresents a unique view of social problems and conflicts over urban space from the cab of an ambulance. While we imagine ambulances as a site for critical care, the reality is far more complicated. Social problems, like homelessness, substance abuse, and the health consequences of poverty, are encountered every day by Emergency Medical Services (EMS) workers. Written from the lens of a sociologist who speaks with the fluency of a former Emergency Medical Technician (EMT), Medicine at the Margins delves deeply into the world of EMTs and paramedics in American cities, an understudied element of our health care system. Like the public hospital, the EMS system is a key but misunderstood part of our system of last resort. Medicine at the Margins presents a unique prism through which urban social problems, the health care system, and the struggling social safety net refract and intersect in largely unseen ways. Author Christopher Prener examines the forms of marginality that capture the reality of urban EMS work and showcases the unique view EMS providers have of American urban life. The rise of neighborhood stigma and the consequences it holds for patients who are assumed by providers to be malingering is critical for understanding not just the phenomenon of non- or sub-acute patient calls but also why they matter for all patients. This sense of marginality is a defining feature of the experience of EMS work and is a statement about the patient population whom urban EMS providers care for daily. Prener argues that the pre-hospital health care system needs to embrace its role in the social safety net and how EMSs’ future is in community practice of paramedicine, a port of a broader mandate of pre-hospital health care. By leaning into this work, EMS providers are uniquely positioned to deliver on the promise of community medicine. At a time when we are considering how to rely less on policing, the EMS system is already tasked with treating many of the social problems we think would benefit from less involvement with law involvement. Medicine at the Margins underscores why the EMS system is so necessary and the ways in which it can be expanded.Table of ContentsPreface | ix The Sociologist in the Ambulance | xi A Note on Names and Places | xv List of Abbreviations | xvii Introduction: Shit Work on Urban America’s Front Lines | 1 The Scene | 23 PART I: EMS AS A MARGINAL INSTITUTION 1 Dial 9-1-1 for Emergencies | 37 2 The Ambulance Drivers Are Here! | 64 Conclusion | 89 PART II: EMS AS MARGINAL WORK 3 The Twenty-Four: The Rhythm of EMS Shifts | 93 4 Hurry Up and Wait: Passing Time and Avoiding Conflict | 112 Conclusion | 135 PART III: EMS IN THE MARGINAL CITY 5 The Daily Grind of Grunt Work | 139 6 Stigma and Space in Midtown | 162 Conclusion | 187 Marginality, Stigma, and the Future of Pre-Hospital Medicine | 189 Appendix: Notes on Data and Methods | 213 Acknowledgments | 227 Notes | 229 Works Cited | 241 Index | 263
£95.20
Fordham University Press Medicine at the Margins: EMS Workers in Urban
Book SynopsisPresents a unique view of social problems and conflicts over urban space from the cab of an ambulance. While we imagine ambulances as a site for critical care, the reality is far more complicated. Social problems, like homelessness, substance abuse, and the health consequences of poverty, are encountered every day by Emergency Medical Services (EMS) workers. Written from the lens of a sociologist who speaks with the fluency of a former Emergency Medical Technician (EMT), Medicine at the Margins delves deeply into the world of EMTs and paramedics in American cities, an understudied element of our health care system. Like the public hospital, the EMS system is a key but misunderstood part of our system of last resort. Medicine at the Margins presents a unique prism through which urban social problems, the health care system, and the struggling social safety net refract and intersect in largely unseen ways. Author Christopher Prener examines the forms of marginality that capture the reality of urban EMS work and showcases the unique view EMS providers have of American urban life. The rise of neighborhood stigma and the consequences it holds for patients who are assumed by providers to be malingering is critical for understanding not just the phenomenon of non- or sub-acute patient calls but also why they matter for all patients. This sense of marginality is a defining feature of the experience of EMS work and is a statement about the patient population whom urban EMS providers care for daily. Prener argues that the pre-hospital health care system needs to embrace its role in the social safety net and how EMSs’ future is in community practice of paramedicine, a port of a broader mandate of pre-hospital health care. By leaning into this work, EMS providers are uniquely positioned to deliver on the promise of community medicine. At a time when we are considering how to rely less on policing, the EMS system is already tasked with treating many of the social problems we think would benefit from less involvement with law involvement. Medicine at the Margins underscores why the EMS system is so necessary and the ways in which it can be expanded.Table of ContentsPreface | ix The Sociologist in the Ambulance | xi A Note on Names and Places | xv List of Abbreviations | xvii Introduction: Shit Work on Urban America’s Front Lines | 1 The Scene | 23 PART I: EMS AS A MARGINAL INSTITUTION 1 Dial 9-1-1 for Emergencies | 37 2 The Ambulance Drivers Are Here! | 64 Conclusion | 89 PART II: EMS AS MARGINAL WORK 3 The Twenty-Four: The Rhythm of EMS Shifts | 93 4 Hurry Up and Wait: Passing Time and Avoiding Conflict | 112 Conclusion | 135 PART III: EMS IN THE MARGINAL CITY 5 The Daily Grind of Grunt Work | 139 6 Stigma and Space in Midtown | 162 Conclusion | 187 Marginality, Stigma, and the Future of Pre-Hospital Medicine | 189 Appendix: Notes on Data and Methods | 213 Acknowledgments | 227 Notes | 229 Works Cited | 241 Index | 263
£26.99
PennWell Books The Conscious Warrior: Yoga for Firefighters &
Book SynopsisShannon McQuaide's book explores the benefits and practical application of yoga and its benefit to first responders.Table of Contents Part I: The Crisis in the Fire Service 1. Today’s Fire Service Needs a Conscious Warrior Culture Part II: East Meets West—Why Yoga Belongs in the Fire Station 2. From Badass Warrior to Savasana: The Benefits of Yoga for Firefightersand First Responders 3. What Does Resilience Have to Do with Yoga? Part III: The Science behind Yoga and Mindfulness 4. How Yoga Reduces Chronic Stress and What That Means for Your Job and Your Life 5. Take Heart: How Yoga and Mindfulness Mitigate Chronic Diseasesand Disorders Part IV: How to Set Up an Evidence-Based Yoga Program in Your Fire Station 6. Fireflex Yoga Fundamentals: Everything You Need to Know 7. Day One: Starting on the Right Foot Part V: The Classes 8. My Hips Are Too Tight! Classes 1 and 2 9. Shouldering the Burden: Classes 3–4 10. Trunk Stability for Your Aching Back: Classes 5–6 11. Balancing Your Life: Classes 7 and 8 12. #ItAllConnects: Classes 9–10 Part VI: The Conscious Warrior1 3. The Conscious Warrior: A Mind-Body Approach to Leadership The Yoga Challenge
£29.71
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Erste Hilfe in den Bergen: Unfälle und Notfälle
Book SynopsisAuch bei umsichtiger Tourenplanung können Verletzungen und Erkrankungen im Rahmen von alpinistischen Unternehmungen nicht vollständig vermieden werden. Um für derartige Ausnahmesituationen gerüstet zu sein, hilft es, die wesentlichen Handlungsschritte der Ersten Hilfe im alpinen Gelände zu kennen. Der fundierte Ratgeber herausgegeben von erfahrenen Alpin- und Notfallmedizinern des Bergrettungsdienstes Österreich bietet hierfür das erforderliche Wissen. Es werden die relevanten Erste-Hilfe-Maßnahmen praxisorientiert und einfach beschrieben und in Wort, Bild und Videos vorgestellt.Ein besonderes Augenmerk liegt auf den speziellen Umständen, die eine Erste-Hilfe-Leistung im alpinen Gelände unter häufig widrigen Wetterbedingungen mit sich bringt. Effektiv und einfach kann auch mit wenigen Ausrüstungsgegenständen geholfen werden. Neben den Erste-Hilfe-Tipps finden sich auch hilfreiche Informationen zur optimalen Ausstattung einer Notfallapotheke im Rucksack sowie zu bewährten Verhaltensregeln am Berg. Der Ratgeber richtet sich an alle Menschen, die im Gebirge unterwegs sind, gleichsam Wanderer, Bergsteiger, Tourengeher, Kletterer, Jäger, Forstarbeiter und Sanitäter.Trade Review“... Zusammenfassend handelt es sich um ein Buch, bei dem man permanent merkt, dass die Autoren tief im Thema verwurzelt sind. Es ist sehr gut verständlich geschrieben, so dass sich gerade nicht medizinisch vorgebildete Bergsteiger gut in das wichtige Thema der Ersten Hilfe am Berg einarbeiten können. Aber auch Personen mit medizinischem Hintergrund werden durch den speziellen bergmedizinischen Fokus sicherlich Neues in kompakter Form erfahren bzw. ein wertvolles Update auf den aktuellen Stand der Bergmedizin erhalten.” (Deutsche Zeitschrift für Sportmedizin, zeitschrift-sportmedizin.de, 14. Mai 2023)Table of ContentsSicher in den Bergen unterwegs.- Notfälle im alpinen Gelände.- Anatomie und Physiologie des Menschen.- Verletzungen im Bergsport.- Erkrankungen beim Bergsteigen.- Alpinmedizin.- Outdoor- und Expeditionsmedizin.- Psychische Aspekte am Berg.- Notfälle bei Kindern.- Praktisches Arbeiten und Improvisieren im Gelände.
£17.09
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Mehr Fallbeispiele Notfallmedizin: Einprägsam -
Book SynopsisNach dem erfolgreichen Buch Fallbeispiele Notfallmedizin erscheint mit Mehr Fallbeispiele Notfallmedizin ein weiteres Werk mit realen, spannenden und lehrreichen Fallbeispielen. Langjährig erfahrene Profis aus der Notfallmedizin schildern oft dramatisch verlaufene und menschlich berührende Notfalleinsätze, mit denen sie im Laufe ihres Berufslebens konfrontiert worden sind. Jeder Fall wird anhand aktueller Literatur diskutiert und schließt mit einem Fazit für die Praxis. Es wendet sich an alle, die in der Notfall - und Rettungsmedizin tätig sind und von der Erfahrung der Kolleginnen und Kollegen lernen wollen. Notärzte, Notärztinnen, Rettungssanitäter und Rettungssanitäterinnen erhalten so wertvolle Tipps für eigene, zukünftige Notfalleinsätze.Table of Contents
£24.99
Springer Der Praxisanleiter im Rettungsdienst
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Taylor & Francis Ltd Geospatial Information Technology for Emergency Response
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Taylor & Francis Ltd Geospatial Information Technology for Emergency Response ISPRS Book Series
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Random House USA Inc Paradise
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