Emergency services Books
Simon & Schuster Ltd 999 My Life on the Frontline of the Ambulance
Book SynopsisIn this updated edition, taking in his experiences during the coronavirus pandemic, Dan Farnworth brings vividly to life his astonishing times as a medic working on the frontline of the UK Ambulance Service. When the 999 call goes out, he has little idea what he will find - and how he will cope with the challenges he faces when he gets there. Having worked in the emergency services for more than fifteen years, Dan has seen it all. In 999, he shares stories that are sometimes sad, occasionally hilarious, often moving, but always inspirational. However, the work also takes its emotional toll. Which was why he set up a mental health campaign that helps those in his profession suffering from PTSD – something that struck him after a truly shocking event. His story will make you see our ambulance service in a completely new way.
£8.54
Amberley Publishing Northern European Emergency Vehicles
Book SynopsisA fascinating photographs of an eclectic selection of emergency service vehicles in northern Europe.
£14.39
National Academies Press Assessing Medical Preparedness to Respond to a Terrorist Nuclear Event
Table of Contents1 Front Matter; 2 Workshop Report; 3 Appendix A: Workshop Agendas; 4 Appendix B: Registered Workshop Attendees; 5 Appendix C: Biographical Sketches of Workshop Speakers and Panelists; 6 Appendix D: Biographical Sketches of Committee Members, Consultant, and Staff
£45.60
Pen & Sword Books Ltd The Grenfell Tower Fire
a huge range and FREE tracked UK delivery on ALL orders.
£18.70
Eye Books Above the Law: Adventures in a police helicopter
Book SynopsisAdrian Bleese spent twelve years flying on police helicopters, and attended almost 3,000 incidents, as one of only a handful of civilian air observers working anywhere in the world. In Above The Law he recounts the most intriguing, challenging, amusing and downright baffling episodes in his career working for Suffolk Constabulary and the National Police Air Service. Rescuing lost walkers, chasing cars down narrow country lanes, searching for a rural cannabis factory and disrupting an illegal forest rave...they're all in a day's work. It's a side of policing that most of us never see, and he describes it with real compassion as he lives his dream job, indulging his love of flying, the English landscape and helping people. Perhaps more than anything, it's a story about hope.Trade Review'Hugely entertaining and enlightening - brilliant!' - Catherine Larner, Suffolk Magazine, 'An engaging and enjoyable read, offering a perspective on policing unlike any other you will have come across before' - John Sutherland, author of Blue and Crossing the Line, 'Adrian Bleese writes with real immediacy and warmth. He exhibits the dry, black humour so often evident in personnel within the emergency services, while also displaying a real compassion for the people whose lives he is observing, whether he is protecting them or pursuing them' - More About Books, 'An interesting insight into a different world, its people and sometimes its politics’ - Flyer Magazine
£9.49
HarperCollins Publishers Fire Fire
Book SynopsisFilled with photos showing different methods of firefighting, this instruction book tells children how firefighting started and how it continues today. Stunning action photos show fires being tackled on land, at sea and from the air using a variety of equipment. There's even a glimpse of what firefighting might be like in the future.This is a Band 06/Orange book in the Collins Big Cat reading programme which offers varied text and characters, with action sustained over several pages. This is an information book with a glossary and index included on pages 22 and 23 to aid comprehension. This book supports learning related to geography and citizenship, and will help children identify people who help the community. This book has been levelled for Reading Recovery. For another story in this Collins Big Cat book band for guided reading, try Pompeii (9780007461875) written by Fiona Macdonald and illustrated by Giorgio Bacchin.
£9.05
Jacana Media (Pty) Ltd Saving a Strangers Life
Book SynopsisAnne Biccard has worked as an emergency doctor in Johannesburg for more than 30 years. It is a job that is both terrifying and thrilling, where death can be outwitted by skill and quick thinking, and the pressure eased by dark humour.Trade Review‘A rare and intimate insight into the thoughts and experiences of an ED doctor and her responses to the idiosyncratic cast of characters that she meets. A deeply ironic, humorous and yet compassionate and informative book. A must read.’ Professor Gillian
£13.25
Harbour Publishing British Columbia in Flames: Stories from a
Book SynopsisLike many British Columbians in2017, Claudia Cornwall found herself glued to the news about the disastrous wildfires across the province. Her worry was personal: her cabin at Sheridan Lake had been in the family for sixty years and was now in danger of destruction.Cornwall, a long-time writer, was stricken not just by her own experience, but by the many moving stories she came across about the firesso she began collecting them. She met with people from the communities of Sheridan Lake, Ashcroft, Cache Creek,16Mile House, Lac La Hache, Quesnel, Williams Lake, Hanceville-Riske Creek and Clinton. She hoped to be a conduit for the voices she heardfor those who fought the fires raging around them, those who were evacuated and displaced, and those who could do nothing but watch as their homes burned. She conducted over fifty hours of interviews with ranchers, cottagers, Indigenous residents,RCMP officers, evacuees, store and resort owners, search and rescue volunteers, firefighters and local government officials.Presented inBritish Columbia in Flames are stories that illustrate the importance of community. During the2017wildfires, people looked after strangers who had no place to go. They shared information. They helped each other rescue and shelter animals. They kept stores open day and night to supply gas, food and comfort to evacuees. This memoir, at once journalistic and deeply personal, highlights the strength with whichBCcommunities can and will come together to face a terrifying force of nature.
£18.89
Class Publishing Ltd Emergency Airways Management Logbook
Book SynopsisThis logbook is designed to allow pre-hospital and emergency care clinicians of all grades to quickly and easily maintain a record of airway skills performed in order to assist in proving competence where required. It includes checklists for essential adjuncts, bag-mask ventilation, extra-glottic devices, endotracheal intubation attempts, needle/surgical airway and other clinical skills. It is not dependent on battery life or data signal and allows for rapid after action logging of pertinent details for a number of skills performed in limited numbers.
£13.75
How2become Ltd How to Become a Paramedic: The Ultimate Guide to
Book Synopsis
£11.70
Wiley-VCH Verlag GmbH CBRN Protection: Managing the Threat of Chemical,
Book SynopsisOriginating in the armed forces of the early 20th century, weapons based on chemical, biological or nuclear agents have become an everpresent threat that has not vanished after the end of the cold war. Since the technology to produce these agents is nowadays available to many countries and organizations, including those with terrorist aims, civil authorities across the world need to prepare against incidents involving these agents and train their personnel accordingly. As an introductory text on NBC CBRN weapons and agents, this book leads the reader from the scientific basics to the current threats and strategies to prepare against them. After an introductory part on the history of NBC CBRN weapons and their international control, the three classes of nuclear/radiological, biological, and chemical weapons are introduced, focusing on agents and delivery vehicles. Current methods for the rapid detection of NBC CBRN agents are introduced, and the principles of physical protection of humans and structures are explained. The final parts addresses more general issues of risk management, preparedness and response management, as the set of tools that authorities and civil services will be needed in a future CBRN scenario as well as the likely future scenarios that authorities and civil services will be faced with in the coming years. This book is a must-have for Health Officers, Public Health Agencies, and Military Authorities.Table of ContentsForeword XV Preface XVII About the Editors XIX List of Contributors XXIII Part I History and Treaties in CBRN -- Warfare and Terrorism 1 1 A Glance Back -- Myths and Facts about CBRN Incidents 3Andre Richardt and Frank Sabath 1.1 Introduction 3 1.2 History of Chemical Warfare 4 1.3 Introduction to Biological Warfare 13 1.4 Introduction to Radiological and Nuclear Warfare 22 2 International Treaties -- Only a Matter for Diplomats? 39Martin Schaarschmidt 2.1 Introduction to the Minefield of Negotiations 39 2.2 Why It Is so Difficult to Implement International Regulations? 42 2.3 Historic Development of Treaties -- the Link to the Incidents 46 2.4 Today's System of Treaties -- a Global Network 47 2.5 Nuclear Weapons 54 2.6 Organizations 63 2.7 Conclusions and Where Does the Road Lead? 64 Part II CBRN Characteristics -- Is There Something Inimitable? 67 3 Chemical Agents -- Small Molecules with Deadly Properties 69Hans-Jurgen Altmann, Silke Oelze, and Bernd Niemeyer 3.1 Are Special Properties Required for Chemical Warfare Agents? 69 3.2 How can we Classify Chemical Warfare Agents? 71 3.3 Properties of Chemical Warfare Agents 78 3.4 Choking and Irritant Agents 97 3.5 Incapacitating Agents 99 3.6 Dissemination Systems of Chemical Warfare Agents 99 3.7 Conclusions and Outlook 101 4 Characteristics of Biological Warfare Agents -- Diversity of Biology 103Birgit Hulseweh 4.1 What Is Special? 104 4.2 Types of Biological Agents 104 4.3 Risk Classification of Biological and Biological Warfare Agents 110 4.4 Routes of Entry 114 4.5 Origin, Spreading, and Availability 118 4.6 The Biological Event -- Borderline to Pandemics, Endemics, and Epidemics 121 4.7 The Bane of Biotechnology -- Genetically Engineered Pathogens 121 4.8 Conclusions and Outlook 123 5 Characteristics of Nuclear and Radiological Weapons 125Ronald Rambousky and Frank Sabath 5.1 Introduction to Nuclear Explosions 126 5.2 Direct Effects 133 5.3 Indirect Effects 149 5.4 Radiological Weapons 159 Part III CBRN Sensors -- Key Technology for an Effective CBRN Countermeasure Strategy 167 6 Why Are Reliable CBRN Detector Technologies Needed? 169Birgit Hulseweh, Hans-Jurgen Marschall, Ronald Rambousky, and Andre Richardt 6.1 Introduction 169 6.2 A Concept to Track CBRN Substances 170 6.3 Low-Level Exposure and Operational Risk Management 175 6.4 Conclusions and Outlook 177 7 Analysis of Chemical Warfare Agents -- Searching for Molecules 179Andre Richardt, Martin Jung, and Bernd Niemeyer 7.1 Analytical Chemistry -- the Scientific Basis for Searching Molecules 180 7.2 Standards for Chemical Warfare Agent Sensor Systems and Criteria for Deployment 182 7.3 False Alarm Rate and Limit of Sensitivity 184 7.4 Technologies for Chemical Warfare Agent Sensor Systems 185 7.5 Testing of Chemical Warfare Agent Detectors 203 7.6 Conclusions and Future Developments 206 8 Detection and Analysis of Biological Agents 211Birgit Hulseweh and Hans-Jurgen Marschall 8.1 What Makes the Difference? 212 8.2 The Ideal Detection and Identification Platform 215 8.3 Bioaerosols: Particulate and Biological Background 216 8.4 Aerosol Detection -- A Tool for Threat Monitoring 217 8.5 Sampling of Biological Agents 223 8.6 Identification of Biological Warfare Agents 229 8.7 Developing and Upcoming Technologies 238 8.8 Conclusions 239 9 Measurement of Ionizing Radiation 243Ronald Rambousky 9.1 Why Is Detection of Ionizing Radiation So Important? 244 9.2 Physical Quantities used to Describe Radioactivity and Ionizing Radiation 248 9.3 Different Measuring Tasks Concerning Ionizing Radiation 251 9.4 Basics of Radiation Detectors 256 9.5 Gamma Dose Rate and Detection of Gamma Radiation 266 9.6 Conclusions and Outlook 271 Part IV Technologies for Physical Protection 273 10 Filter Technology -- Clean Air is Required 275Andre Richardt and Thomas Dawert 10.1 Filters -- Needed Technology Equipment for Collective and Individual Protection 275 10.2 General Considerations 276 10.3 What are the Principles for Filtration and Air-Cleaning? 278 10.4 Test Methods 286 10.5 Selection Process for CBRN Filters 290 10.6 Conclusions and Outlook 292 11 Individual Protective Equipment -- Do You Know What to Wear? 295Karola Hagner and Friedrich Hesse 11.1 Basics of Individual Protection 296 11.2 Which Challenges for Individual Protection Equipment (IPE) Can Be Identified? 296 11.3 The Way to Design Individual Protective Equipment 298 11.4 Function 299 11.5 Ergonomics -- a Key Element for Individual Protection Equipment 301 11.6 Donning and Doffing -- Training Is Required 305 11.7 Overview of IPE Items -- They Have to Act in Concert 306 11.8 Quality Assurance 326 11.9 Workplace Safety 327 11.10 Future Prospects 327 12 Collective Protection -- A Secure Area in a Toxic Environment 331Andre Richardt and Bernd Niemeyer 12.1 Why Is Collective Protection of Interest? 332 12.2 Collective Protection Systems -- Required for Different Scenarios 337 12.3 Basic Design 341 12.4 Conclusions and Outlook 348 Part V Cleanup after a CBRN Event 351 13 Decontamination of Chemical Warfare Agents -- What is Thorough? 353Hans Jurgen Altmann, Martin Jung, and Andre Richardt 13.1 What Is Decontamination? 353 13.2 Dispersal and Fate of Chemical Warfare Agents 354 13.3 Decontamination Media for Chemical Warfare Agents 356 13.4 Selected Chemical Warfare Agents and Decont Reaction Schemes 369 13.5 Soman (GD) 372 13.6 VX 372 13.7 Catalysis in Decontamination 373 13.8 Decont Procedures 375 13.9 Conclusions and Outlook 380 14 Principles and Practice of Disinfection of Biological Warfare Agents -- How Clean is Clean Enough? 383Andre Richardt and Birgit Hulseweh 14.1 General Principles of Disinfection and Decontamination 384 14.2 Mechanisms of Action of Biocides against Microorganisms 385 14.3 Levels of Disinfection 390 14.4 Biological Target Sites of Selected Biocides 393 14.5 The Spores Problem 395 14.6 Inactivation as Kinetic Process 399 14.7 Evaluation of Antimicrobial Efficiency 401 14.8 Carrier Tests versus Suspension Tests 403 14.9 Resistance to Biocide Inactivation -- a Growing Concern 405 14.10 New and Emerging Technologies for Disinfection 408 14.11 "Is Clean Clean Enough'' or "How Clean Is Clean Enough''? 408 15 Radiological/Nuclear Decontamination -- Reduce the Risk 411Nikolaus Schneider 15.1 Why Is Radiological/Nuclear Decontamination So Special? 412 15.2 Contamination 414 15.3 Decontamination 418 15.4 Conclusions and Outlook 428 Part VI CBRN Risk Management -- Are We Prepared to Respond? 431 16 Preparedness 433Marc-Michael Blum, Andre Richardt, and Kai Kehe 16.1 Introduction to Risk Management 433 16.2 Key Elements Influencing a Counter-CBRN Strategy 436 16.3 A Special Strategy for CBRN 438 16.4 Proliferation Prevention 456 16.5 Active Countermeasures 458 16.6 If Things Get Real: Responding to a CBRN Event 459 16.7 Research 473 16.8 Aftermath Action -- Lessons Learned 474 16.9 Conclusions and Outlook 475 References 476 Index 479
£62.86
Kogan Page Ltd Humanitarian Logistics
Book SynopsisProfessor Peter Tatham is a member of the Editorial Boards of the Journal of Humanitarian Logistics and Supply Chain Management, and the International Journal of Physical Logistics and Supply Chain Management. He was Professor of Humanitarian Logistics at Griffith University, Australia, and he remains a leading international researcher in the field of humanitarian logistics. Professor Graham Heaslip is Professor of Logistics Engineering and Head of School of Engineering at Atlantic Technological University, Galway, Ireland. He is a board member of the Humanitarian Logistics Institute (HUMLOG) based at Hanken School of Economics, Helsinki, Finland and is a member of the Editorial Boards of the Journal of Humanitarian Logistics and Supply Chain Management, and the International Journal of Physical Logistics and Supply Chain Management. His work in the field of logistics and supply chain management has gained international recognition, including the Emerald LitTrade Review"Humanitarian logistics and supply chain management has evolved into a mature discipline. Organizations have developed systems, people and expertise. Progress has been amazing but the world has also substantially changed (think COVID-19, climate change, AI/data analytics, technology, environmental footprint, etc.). This book should be required reading for anyone interested in seeing humanitarian logistics as a young and evolving science rather than just a skill, and wonderfully combines past, present, and future of this discipline." * Professor Luk Van Wassenhove, Emeritus Professor of Technology and Operations Management, INSEAD University *"We have not ended Humanitarian Crises yet. Fortunately Humanitarian Logistics continues to document the ever-changing challenges and learning to keep us all on the front foot. A must-read for all who strive to improve Humanitarian Supply Chains." * Martijn Blansjaar, Head of International Supply & Logistics, Oxfam GB *"The need for responsiveness to humanitarian emergencies has never been greater. This excellent book provides valuable insights into how logistics capabilities can be developed to better cope with crises, before, during and after they happen." * Martin Christopher. Emeritus Professor of Marketing and Logistics. Cranfield University *"The book Humanitarian Logistics could not be more timely. With all the challenges facing those involved in the management of the logistics of disaster relief, offering potential solutions to the problems is truly welcome. This book has been, and will even more so be, a must-read for students, academics and practitioners who want to understand how to tackle the complexity of the networks involved in humanitarian logistics and the world we live in today." * Karen Spens, Rector, BI Norwegian Business School *Table of Contents Chapter - 00: Introduction; Chapter - 01: Impacts of funding systems on humanitarian operations; Chapter - 02: Supplier relationships in humanitarian organizations; Chapter - 03: Providing logistics services for humanitarian relief; Chapter - 04: Risky business revisited - Disasters within disasters; Chapter - 05: The journey from a patchy to a comprehensive supply chain in UNHCR (2005–2015); Chapter - 06: Humanitarian supply chain service performance; Chapter - 07: Network design for pre-positioning emergency relief items; Chapter - 08: Competing for scarce resources during emergencies - A system dynamics perspective; Chapter - 09: Preparing for cash and voucher assistance - Developing capabilities and building capacities; Chapter - 10: Pandemic response and humanitarian logistics; Chapter - 11: Helping people and planet - Making the humanitarian supply chain more sustainable; Chapter - 12: What next for humanitarian logistics?; Chapter - 13: The way forward - Current trends in humanitarian logistics;
£52.24
Taylor & Francis Ltd Environmental Radioactivity and Emergency
Book SynopsisRadioactive sources such as nuclear power installations can pose a great threat to both humans and our environment. How do we measure, model and regulate such threats? Environmental Radioactivity and Emergency Preparedness addresses these topical questions and aims to plug the gap in the lack of comprehensive literature in this field. The book explores how to deal with the threats posed by different radiological sources, including those that are lost or hidden, and the issues posed by the use of such sources. It presents measurement methods and approaches to model and quantify the extent of threat, and also presents strategies for emergency preparedness, such as strategies for first-responders and radiological triage in case an accident should happen. Containing the latest recommendations and procedures from bodies such as the IAEA, this book is an essential reference for both students and academicians studying radiation safety, as well as foTrade Review"This new book from Isaksson and Raaf will be very useful for students and professionals engaged in the radiation protection of humans and the environment. It covers all of the fundamental theoretical aspects of radiation physics and radiation biology, but focuses primarily on the field’s practical aspects, including radiation detection, sample preparation, and dose assessment. The book also discusses current global concerns over radiation protection, such as modelling the transfer of radionuclides between large scale environments (like the oceans or soils) to small scale environments (like plants and animals).After starting with a recall of facts or basic principles, each chapter introduces the relevant theory in great detail before providing example calculations and a wide variety of exercises for the reader to utilise. Notably, the last chapter tackles emergency preparedness, discussing emergency scenarios and the remedial actions and dosimetry methods to be applied to large scale accidents. This topic is usually not covered by other books in the field - instead reserved to be discussed in restricted reports – and therefore makes this book unique. Risk communication is another very important issue that is explored, which will be of interest to decision makers and also first responders who might need to deal with public concerns. Focusing on current concerns whilst still tackling the fundamentals of the field, Environmental Radioactivity and Emergency Preparedness is a modern treatise of radiation protection and will be useful to many!"—David Broggio, Institut de Radioprotection et de Sûreté Nucléaire, France"One particular challenge of nuclear and radiological technologies is preparing for failure, misuse, and disaster, and emergency preparedness is essential in limiting the impact of such events on our populations and environment. Emergency response teams, specifically experts in radiation protection, medical phyTable of ContentsSource terms. Environmental radiation protection. Environmental exposure pathways. Radiometry and sampling. Radioecology. Nuclear and radiological safety. Emergency preparedness and countermeasures/response. A short history of radiation protection.
£45.99
Emerald Publishing Limited Fire Safety in Buildings
Book SynopsisFire Safety in Buildings is a practical handbook on fire safety legislation, duties and requirements, providing answers to common questions relating to a range of fire prevention, protection and management issues. It is an essential reference for a range of professionals including engineers, architects and project managers.
£47.50
Cambridge University Press Frontline Crisis Response
Book SynopsisJori Pascal Kalkman discusses the complex dilemmas that emergency responders, soldiers, and humanitarians face during crisis response operations. Based on the latest research, this book offers readers a comprehensive overview of how crisis professionals organize and implement their operational activities amidst the chaos of crisis situations.Trade Review'I highly recommend Frontline Crisis Response for anyone looking for an in-depth guide on how to effectively handle crisis situations. This book provides a comprehensive overview of the theoretical and empirical knowledge and mindset needed to respond to crises, whether it be in a professional or educational setting. The author presents deep insights and real-world examples to help readers understand how to navigate through complex and challenging situations. Whether you are an experienced crisis responder or a student, Frontline Crisis Response is an indispensable resource that will give you the confidence and capability to act when it matters most.' Aida Alvinius, Associate Professor, Department of Security, Strategy, and Leadership, Swedish Defence University (SEDU)'Today it is enough to open the closest newspaper, turn on the TV, or go online to understand how, unfortunately, timely and important this book is. Frontline Crisis Response is an exceptional collection of insights into frontline crisis response and a must-read for anyone who wants to understand its dynamics. What makes this book stand out is that it provides a rare reflection on dilemmas faced by 'boots on the ground' as well as those higher up in the organization. This is important as a crisis rarely include simple solutions.' Markus Hällgren, Professor in Management and Head of Research, Umeå School of Business, Economics and Statistics, Umeå University, Sweden'Enlightening and highly topical, Frontline Crisis Response is a welcome and relevant contribution to the emerging body of scholarship about crisis management and response. It will appeal to postgraduate students and postdoctoral researchers interested in fields including Crisis Management, Disaster Studies and Humanitarian Research. Since Jori P. Kalkman addresses the multiple, complex dilemmas faced by emergency responders, soldiers, and humanitarians during crisis response operations, this book will also be very useful for practitioners and policymakers.' Kees Boersma, Vrije Universiteit AmsterdamTable of Contents1. Dilemmas in frontline crisis response; 2. Leadership: command and control versus decentralization; 3. Sensemaking: creating clarity versus embracing uncertainty; 4. Acting: planned routines versus spontaneous improvisation; 5. Ethics: organizational norms versus individual convictions; 6. Emotions: involvement versus detachment; 7. Ties: cohesion versus contestation; 8. Structures: organizing versus disorganizing; 9. Coordination: integration versus fragmentation; 10. Civilians: inclusion versus exclusion; 11. Technology: early adoption versus skepticism; 12. Goals: restoring order versus social transformation; 13. Advancing research on frontline crisis response.
£22.99
Amberley Publishing Thames Valley Emergency Service Vehicles
Book SynopsisA photographic survey of emergency vehicles within the counties of Berkshire, Buckinghamshire and Oxfordshire since the 1990s. Includes ambulance, fire and rescue services, police forces and miscellaneous other local and national emergency organisations.
£14.39
John Wiley & Sons Inc Systems Approach to Management of Disasters
Book SynopsisThe main goal of this text is to introduce the systems approach to disasters management community as an alternative approach that can provide support for interdisciplinary activities involved in the management of disasters.The systems approach draws on the fields of operations research and economics to create skills in solving complex management problems. The text is organized into four parts. Part I provides an introductory discussion of disaster management including an overview of the main terms used. Part II is devoted to the introduction of systems theory, mathematical formalization and classification of methods. The material presented in this section should be of practical relevance during the process of selecting an appropriate tool for the solution of a problem. Part III is technical in nature, providing a simulation approach and a detailed description of system dynamics simulation. This section details two areas of application: flood evacuation simulation, and disaster riskTrade Review"As such, the book emphasises the significant contribution that science and engineering can make in the management of disasters and it is a valuable addition to the disaster management bibliography." (Natural Hazards, 1 April 2012) Table of ContentsList of Figures and Tables xiii About the Author xix Foreword xxi Preface xxv List of Acronyms and Abbreviations xxxiii I Management of Disasters 1 1 Introduction 3 1.1 Issues in Management of Disasters—Personal Experience 6 1.1.1 Red River Flooding 6 1.1.2 “Red River Flood of the Century,” Manitoba, Canada 9 1.2 Tools for Management of Disasters—Two New Paradigms 19 1.2.1 The Complexity Paradigm 21 1.2.2 The Uncertainty Paradigm 24 1.3 Conclusions 26 References 27 Exercises 29 2 Integrated Disaster Management 30 2.1 Definition 30 2.2 Integrated Disaster Management Activities 31 2.2.1 Mitigation 31 2.2.2 Preparedness 39 2.2.3 Response 40 2.2.4 Recovery 40 2.3 Disaster Management in Canada—Brief Overview 41 2.3.1 Emergency Management Act 42 2.3.2 National Disaster Mitigation Strategy 42 2.3.3 Joint Emergency Preparedness Program 43 2.3.4 Emergency Response 44 2.3.5 The Role of Federal Government in Disaster Recovery 45 2.4 Decision Making and Integrated Disaster Management 46 2.4.1 Individual Decision Making 47 2.4.2 Decision Making in Organizations 47 2.4.3 Decision Making in Government 47 2.5 Systems View of Integrated Disaster Management 48 References 49 Exercises 50 II Systems Analysis for Integrated Management of Disasters 51 3 Systems Thinking and Integrated Disaster Management 53 3.1 System Definitions 54 3.1.1 What is a System? 55 3.1.2 Systems Thinking 56 3.1.3 Systems Analysis 59 3.1.4 The Systems Approach 60 3.1.5 Systems “Engineering” 60 3.1.6 Feedback 61 3.1.7 Mathematical Modeling 66 3.1.8 A Classification of Systems 68 3.1.9 A Classification of Mathematical Models 70 3.2 Systems View of Integrated Disaster Management 70 3.2.1 A Systems Typology in Integrated Disaster Management 71 3.2.2 Systems View of Disaster Management 73 3.2.3 Systems View of Disaster Management Activities 76 3.3 System Formulation Examples 77 3.3.1 Dynamics of Epidemics 78 3.3.2 Shortest Supply Route 80 3.3.3 Resources Allocation 81 References 82 Exercises 83 4 Introduction to Methods and Tools for a Systems Approach to Management of Disaster 85 4.1 Simulation 85 4.2 System Dynamics Simulation 89 4.3 Optimization 92 4.4 Multiobjective Analysis 95 4.5 Disaster Risk Management 97 4.5.1 Sources of Uncertainty 98 4.5.2 Conceptual Risk Definitions 100 4.5.3 Probabilistic Approach 102 4.5.4 A Fuzzy Set Approach 103 4.6 Computer Support: Decision Support Systems 106 References 109 Exercises 111 III Implementation of Systems Analysis to Management of Disasters 113 5 Simulation 115 5.1 Definitions 115 5.2 System Dynamics Simulation 116 5.2.1 Introduction 116 5.2.2 System Structure and Patterns of Behavior 117 5.3 System Dynamics Simulation Modeling Process 126 5.3.1 Causal Loop Diagram 127 5.3.2 Stock and Flow Diagram 131 5.3.3 Generic Principles of System Dynamics Simulation Modeling 133 5.3.4 Numerical Simulation 137 5.3.5 Policy Design and Evaluation—Model Use 141 5.4 System Dynamics Simulation Modeling Examples 141 5.4.1 A Simple Flu Epidemic Model 142 5.4.2 A More Complex Flu Epidemic Model with Recovery 146 5.5 An Example of Disaster Management Simulation—Flood Evacuation Simulation Model 152 5.5.1 Introduction 152 5.5.2 Human Behavior During Disasters 153 5.5.3 A System Dynamics Simulation Model 154 5.5.4 Application of the Evacuation Model to the Analyses of Flood Emergency Procedures in the Red River Basin, Manitoba, Canada 162 5.5.5 Conclusions 171 References 172 Exercises 172 6 Optimization 175 6.1 Linear Programming 178 6.1.1 Formulation of Linear Optimization Models 178 6.1.2 Algebraic Representations of Linear Optimization Models 182 6.2 The Simplex Method for Solving Linear Programs 186 6.2.1 Completeness of the Simplex Algorithm 190 6.2.2 The Big M Method 193 6.3 Duality in LP 196 6.3.1 Sensitivity Analysis 198 6.4 Special Types of LP Problems—Transportation Problem 202 6.4.1 Formulation of the Transportation Problem 202 6.4.2 Solution of the Transportation Problem 207 6.5 Special Types of LP Problems—Network Problems 213 6.5.1 The Shortest Path Problem 217 6.5.2 The Minimum Spanning Tree Problem 219 6.5.3 The Maximum Flow Problem 223 6.6 An Example of Disaster Management Optimization—The Optimal Placement of Casualty Evacuation Assets 229 6.6.1 Introduction 229 6.6.2 The OPTEVAC Model 230 6.6.3 A Casualty Evacuation Example 231 6.6.4 Summary 234 References 234 Exercises 235 7 Multiobjective Analysis 242 7.1 Introduction 243 7.1.1 Toward Operational Framework for Multiobjective Analysis 243 7.1.2 An Illustrative Example 244 7.2 Multiobjective Analysis Methodology 249 7.2.1 Change of Concept 251 7.2.2 Nondominated Solutions 251 7.2.3 Participation of Decision Makers 254 7.2.4 Classification of Multiobjective Techniques 255 7.2.5 Disaster Management Applications 259 7.3 The Weighting Method 263 7.4 The Compromise Programming Method 268 7.4.1 Compromise Programming 268 7.4.2 Some Practical Recommendations 273 7.4.3 The COMPRO Computer Program 273 7.5 An Example of Disaster Management Multiobjective Analysis—Selection of Flood Management Alternative 274 7.5.1 Preparation of Input Data 274 7.5.2 Solution of Flood Management Problem Using Compromise Programming 275 7.5.3 Summary 279 References 279 Exercises 281 IV Be Prepared 285 8 A View Ahead 287 8.1 Issues in Future Disaster Management 289 8.1.1 Climate Change 289 8.1.2 Population Growth and Migrations 291 8.2 A Systems View 292 References 293 Index 295
£107.06
John Wiley & Sons Inc Internet Protocolbased Emergency Services
Book SynopsisWritten by international experts in the field, this book covers the standards, architecture and deployment issues related to IP-based emergency services This book brings together contributions from experts on technical and operational aspects within the international standardisation and regulatory processes relating to routing and handling of IP-based emergency calls. Readers will learn how these standards work, how various standardization organizations contributed to them and about pilot projects, early deployment and current regulatory situation. Key Features: Provides an overview of how the standards related to IP-based emergency services work, and how various organizations contributed to them Focuses on SIP and IMS-based communication systems for the Internet Covers standards, architecture and deployment issues International focus, with coverage of the major national efforts in this area Written Trade Review“In addition, practitioners, product architects, and developers will find interesting and useful ideas. Many parts of the book can be recommended to experts working on standards and regulations.” (IEEE Communications Magazine, 1 February 2015) Table of ContentsList of Figures xiii List of Tables xvii List of Contributors xix Preface xxi Acknowledgments xxv Acronyms xxvii 1 Introduction 1 1.1 History 1 1.2 Overview 5 1.3 Building Blocks 8 1.3.1 Recognizing Emergency Calls 8 1.3.2 Obtaining and Conveying Location Information 9 1.3.3 Routing Emergency Calls 9 2 Location: Formats, Encoding and Protocols 11 2.1 Applying the PIDF-LO civicAddress Type to US Addresses 14 2.1.1 Introduction: The Context and Purpose of PIDF-LO and CLDXF 15 2.1.2 CLDXF Elements 17 2.1.3 Conclusion 30 2.2 DHCP as a Location Configuration Protocol (LCP) 31 2.2.1 What’s New in RFC 6225? 32 2.2.2 DHCPv4 and DHCPv6 Option Formats 32 2.2.3 Option Support 35 2.2.4 Latitude and Longitude Fields 36 2.2.5 Altitude 36 2.2.6 Datum 37 2.3 Geography Markup Language (GML) 37 2.3.1 Introduction 37 2.3.2 Overview of the OGC 38 2.3.3 The OGC Geography Markup Language (GML) 38 2.3.4 Conclusion 47 2.4 A Taxonomy of the IETF HELD Protocol 47 2.4.1 The LIS and HELD 48 2.4.2 LIS Discovery 48 2.4.3 Basic HELD 53 2.4.4 HELD Target Identities and Third-Party Requests 59 2.4.5 HELD Measurements 62 2.4.6 HELD as a Dereference Protocol 64 2.4.7 HELD Policy URIs 66 2.4.8 HELD Device Capabilities 69 2.5 OMA Enablers and Emergency Services 72 2.5.1 SUPL 73 2.5.2 MLS 84 2.5.3 MLP 85 2.5.4 LOCSIP 89 2.6 3GPP Location Protocols 92 2.6.1 Introduction 92 2.6.2 Location Technology in 3GPP Networks 93 2.6.3 Emergency Location Information in 3GPP CS Domain, Control Plane 100 2.6.4 Emergency Location Information in the IMS 100 3 Architectures 103 3.1 NENA i2 104 3.1.1 Background 104 3.1.2 The i2 Architecture 105 3.1.3 Regulatory Situation and Deployment Status 117 3.2 NENA i3 119 3.2.1 History 119 3.2.2 Emergency Services IP Networks 120 3.2.3 Signaling and Routing IP-Originated Calls 121 3.2.4 Legacy Wireline and Wireless Origination 122 3.2.5 Emergency Events 123 3.2.6 Routing Calls Within the ESInet 123 3.2.7 Provisioning the ECRF 124 3.2.8 PSAPs 125 3.2.9 Other i3 Features 126 3.3 IETF Emergency Services for Internet Multimedia 126 3.3.1 Introduction 126 3.3.2 Recognizing Emergency Calls 128 3.3.3 Obtaining and Conveying Location Information 128 3.3.4 Routing Emergency Calls 129 3.3.5 Obligations 130 3.3.6 LoST Mapping Architecture 132 3.3.7 Steps Toward an IETF Emergency Services Architecture 135 3.3.8 Summary 138 3.4 Emergency Services Support in WiFi Networks 139 3.4.1 Introduction 139 3.4.2 Location Configuration 140 3.4.3 Support for Emergency Services 141 3.4.4 Support for Emergency Alert Systems 142 3.5 WiMAX 142 3.5.1 The WiMAX Network Architecture 143 3.5.2 Network Architecture for Emergency Services Support 148 3.5.3 The Fundamental Building Blocks 150 3.5.4 Roaming Considerations and Network Entry 152 3.5.5 Limited Access 154 3.5.6 Location Support in WiMAX 157 3.5.7 Conclusion 163 3.6 3GPP 163 3.6.1 Introduction 163 3.6.2 Requirements 164 3.6.3 Emergency Calls in the CS Domain 169 3.6.4 Emergency Calls in PS Domain 176 3.6.5 Identified Overload Problems 189 4 Deployment Examples 193 4.1 Emergency Calling in Sweden 195 4.1.1 Introduction 195 4.1.2 Overview 196 4.1.3 Protocols for PSAP Interconnection 198 4.1.4 Protocol Standards 200 4.1.5 Media 201 4.1.6 Emergency Call Routing 201 4.1.7 Testing 201 4.1.8 Examples 201 4.2 UK Specification for Locating VoIP Callers 209 4.2.1 Introduction 209 4.2.2 The Regulatory Environment 209 4.2.3 Standards Development 210 4.2.4 The Current UK Emergency Services Structure 210 4.2.5 Principles Driving the Specification 211 4.2.6 Putting It All Together 213 4.2.7 Implications for Access Network Providers 215 4.3 Implementation of VoIP 9-1-1 Services in Canada 216 4.3.1 Regulatory Framework (About the CRTC) 217 4.3.2 Canada’s Telecom Profile 217 4.3.3 Interim Solution for Nomadic and Fixed/Non-Native VoIP 220 4.3.4 The (Defunct) Canadian i2 Proposal 222 4.3.5 VoIP Regulatory Processes, Decisions and Milestones 227 4.3.6 Lessons Learned 229 4.3.7 Conclusion 230 4.4 US/Indiana Wireless Direct Network Project 230 4.4.1 Background and History of the IWDN 231 4.4.2 The IWDN Crossroads Project 231 4.4.3 The IN911 IP Network 232 4.4.4 Conclusion 235 5 Security for IP-Based Emergency Services 237 5.1 Introduction 237 5.2 Communication Model 238 5.3 Adversary Models and Security Threats 240 5.4 Security Threats 241 5.4.1 Denial-of-Service Attacks 242 5.4.2 Attacks Involving the Emergency Identifier 242 5.4.3 Attacks Against the Mapping System 243 5.4.4 Attacks Against the Location Information Server 244 5.4.5 Swatting 245 5.4.6 Attacks to Prevent a Specific Individual From Receiving Aid 246 5.4.7 Attacks to Gain Information About an Emergency 246 5.4.8 Interfering With the LIS and LoST Server Discovery Procedure 246 5.4.9 Call Identity Spoofing 247 5.5 Countermeasures 248 5.5.1 Discovery 248 5.5.2 Secure Session Setup and Caller Identity 250 5.5.3 Media Exchange 251 5.5.4 Mapping Database Security 251 6 Emergency Services for Persons With Disabilities 253 6.1 What Is Specific with Communication for People with Disabilities? 253 6.1.1 Important Characteristics of Regular Voice Telephony 253 6.1.2 Important Characteristics of Accessible Conversational Services Suitable for People with Disabilities 254 6.2 Reality Today 255 6.3 Interpretation of the Term “Equivalent Service” 255 6.4 Sad History 256 6.5 Policy and Regulation Support 256 6.5.1 UN Convention on the Rights of Persons with Disabilities 256 6.5.2 The European Union Universal Service Directive 257 6.5.3 The Telecom Act and Public Procurement Act in the United States 257 6.5.4 Americans With Disability Act 257 6.5.5 Relay Service Regulation in the United States 258 6.6 Good Opportunities in IP-Based Services 258 6.7 Implementation Experience 260 7 Regulatory Situation 261 7.1 Regulatory Aspects of Emergency Services in the United States 262 7.1.1 Introduction 262 7.1.2 Background 262 7.1.3 E9-1-1 Requirements 263 7.2 Regulatory Aspects of Emergency Services in the European Union 266 7.2.1 Introduction 266 7.2.2 Regulatory Development of Emergency Services Under EU Law 267 7.2.3 Current Legal Framework 267 7.2.4 New Legal Framework 274 7.2.5 Emergency Regulation Outside of the EU Telecom Regulatory Framework 276 7.2.6 Conclusion 276 8 Research Projects and Pilots 279 8.1 REACH112: Responding to All Citizens Needing Help 280 8.1.1 Outline 280 8.1.2 Emergency Service Access 282 8.1.3 The Obstacles 284 8.1.4 Conclusion 288 8.2 PEACE: IP-Based Emergency Applications and Services for Next-Generation Networks 288 8.2.1 Introduction 288 8.2.2 Project Scope 289 8.2.3 Development Status 291 8.3 US Department of Transportation’s NG 9-1-1 Pilot Project 298 8.3.1 Overview 298 8.3.2 Proof-of-Concept Description 300 8.3.3 Testing 313 8.3.4 Conclusion 317 9 Organizations 321 9.1 ETSI EMTEL 322 9.1.1 Purpose of ETSI Special Committee EMTEL (Emergency Communications) 322 9.1.2 Main Features of EMTEL 322 9.1.3 Scope of ETSI SC EMTEL Work 323 9.1.4 Operation and Activities of SC EMTEL 324 9.1.5 EMTEL Evolution and Strategy 324 9.1.6 Vision for Future Emergency Services 325 9.2 NENA 326 9.3 EENA 327 9.3.1 What Is EENA? 327 9.3.2 What EENA Does? 327 9.3.3 What Are the EENA Memberships? 328 9.4 Ecma International 330 9.4.1 Ecma International 330 9.4.2 Ecma Technical Committee TC32 331 9.4.3 ECMA TR/101, Next Generation Corporate Networks (NGCN) – Emergency Calls 331 9.5 ATIS 332 9.5.1 Emergency Services Interconnection Forum (ESIF) 332 9.5.2 Next-Generation Emergency Services (NGES) Subcommittee 333 9.5.3 Example ESIF Issues 334 9.5.4 Summary 336 9.6 The NG9-1-1 Caucus and the NG9-1-1 Institute 336 9.7 COCOM EGEA 338 10 Conclusion and Outlook 341 10.1 Location 341 10.2 Architectures 342 10.3 Deployments 343 10.4 Security and Privacy 344 10.5 Emergency Services for Persons with Disabilities 344 10.6 Regulation 345 10.7 Research Projects and Pilots 345 10.8 Funding 346 References 349 Index 363
£76.46
John Wiley & Sons Inc Fortress NHS
Book SynopsisWhat is the philosophy of the NHS? What are these fundamental principles? Where do they come from and why are they so important? This book tackles each of these questions and more. Expresses the concept that the health service, armed with a substantial philosophy of health, should drive and control medicine. The central theme is that the theoretical and practical nature of health services can and must be contested.Table of ContentsA PURPOSEFUL ORGANIZATION?. The Manager's Problem. Purpose. Different Tribes?. FOUR NHS PRINCIPLES?. Need. Quality. Equality. Cost. FORTRESS NHS. Fortress NHS. Frustration. Options. Escape from the Fortress. Appendices. References and Footnotes. Index.
£112.46
John Wiley & Sons Inc Good Clinical Practice Standard Operating
Book SynopsisAn essential book for all those clinicians and reserachers undertaking clinical trials. It will ensure that all involved in clinical trials undertake their investigation according to standard operating procedures.Table of ContentsClinical Research. Phases of a Clinical Trail. Clinical Trial Design. History and Development of GCP. Good Clinical Practice - What is It? Responsibilities of the Investigator. Standard Operating Procedures. Organisation of Clinical Trials. Abbreviations. SOP 0: Preparation, Approval and Review of SOPs. SOP 1: Study Organisation and Planning. SOP 2: Study Team: Definition of Responsibilities. SOP 3: Study Files and Filing. SOP 4: Local Management Requirements. SOP 5: Review and Validation of the Protocol. SOP 6: Review of Protocol Amendments. SOP 7: Case Report Form (CRF) Review. SOP 8: Investigator's Brochure. SOP 9: Estimation of Patient Numbers. SOP 10: Ethics Committee. SOP 11: Indemnity, Compensation and Insurance. SOP 12: Laboratory. SOP 13: Pre-Study Monitoring Visits. SOP 14: Patient Recruitment and Intention to Enrol. SOP 15: Obtaining Personal Written Informed Consent. SOP 16: Obtaining Informed Consent for Patients Unable to Give Personal Consent. SOP 17: Randomisation and Stratification. SOP 18: Blinding: Codes and Code Breaking. SOP 19: Case Report Form (CRF) Completion. SOP 20: Study Drugs. SOP 21: Monitoring Visits. SOP 22: Adverse Event and Serious Adverse Event Reporting. SOP 23: Nursing Procedures. SOP 24: Clinical Procedures. SOP 25: Trial Report. SOP 26: Archiving. SOP 27: Audits and Inspections. FDA Regulations Concerning Clinical Trials. Index.
£113.36
John Wiley & Sons Inc Competitive Managed Care
Book SynopsisThe Emerging U.S. Health Care System The first comprehensive assessment of the new managed care and its potential for addressing the health delivery problems facing the nation. --Stephen M. Shortell, A. C. Buehler, Distinguished Professor of Health Services Management and professor of organization behavior, J. L. Kellogg Graduate School of Management, Northwestern University A distinguished group of sixteen health care experts identify and assess the challenges and opportunities raised by the U.S.''s emerging competitive health care system. This timely book looks at the managed forms of care that are thriving in today''s competitive bottom line environment. A thoughtful commentary on the major trAnds in health care, this book provides a much needed resource for health care providers and government policymakers.Trade Review"Wilkerson, Devers, and Given have developed a timely, well-integrated collection of articles on competitive managed care. This is a very thoughtful treatment of today's health care issues and merits our reading and reflective consideration." --Richard M. Burton, D.B.A., Professor Fuqua School of Business, Duke University, Inquiry "The first comprehensive assessment of the new managed care and its potential for addressing the health delivery problems facing the nation. Important reading for policymakers, policy analysts, researchers, and students alike." --Stephen M. Shortell, A. C. Buehler, Distinguished Professor of Health Services Management and professor of organization behavior, J. L. Kellogg Graduate School of Management, Northwestern University ?Wilkerson, Devers, and Given have produced a `must-read' text for physician leaders, health managers, and health policymakers and students interested in comparing economic theory and principles with what is actually happening in the competitive managed care marketplace. I found every chapter fascinating and very useful.? --John C. Lewin, executive vice president/CEO, California Medical Association ?A balanced and readable text that unravels the complexity of our government-regulated health care marketplace. By examining the perspectives of important stakeholders through both theory and case study, the well-respected editors and authors explain clearly why neither extreme alone (regulation nor free market) would work in the U.S.? --Alan L. Hillman, associate dean and associate professor, School of Medicine, University of Pennsylvania, PhiladelphiaTable of ContentsUNDERSTANDING COMPETITIVE MANAGED CARE. The Emerging Competitive Managed Care Marketplace (J. Wilkerson, et al.). Perspectives and Evidence on Efficiency in Managed Care Organizations (H. Luft). PRIVATE SECTOR INITIATIVES AND RESPONSES. The Role of Purchasing Groups (L.Bergthold & L. Solomon). Exercising Purchasing Power for Prevention (H. Schauffler & T. Rodriguez). The Challenge of Measuring and Monitoring Quality (A. Bindman). The Future of the Health Professions Under Managed Care (E. O'Neil & L. Finnocchio). Inside the System: The Patient-Physician Relationship in the Era of Managed Care (H. Waitzkin & J. Fishman). PUBLIC SECTOR INITIATIVES AND RESPONSES. Ensuring Competition in the Market for HMO Services (R. Given). State-Sponsored Health Insurance Purchasing Cooperatives: California's "HIPC" (T. Buchmueller). Managing the Managed Care Revolution: States and the New Medicaid (M. Sparer). The Challenges of Implementing Market-Based Reform for Public Clients (K. Devers). Messing with Medicare: Markets and Politics in the 104th Congress (J. Wilkerson). Lessons for the United States: Britain's Experience with Managed Competition (D. Light). Conclusion: The Potential and Limits of Competitive Managed Care.
£62.96
John Wiley & Sons Inc The ABCs of Effective Feedback
Book SynopsisAimed at healthcare professionals who want to learn the give-and-take of effective feedback, this volume outlines a step-by-step approach to the feedback process that should create direct, open and honest communication. Stages of feedback covered include: initiating, formulating and exchanging.Trade Review"The ABCs of Effective Feedback emphasizes what we already suspect is true: poorly managed feedback in the health care setting is at the heart of most personal and organizational problems." --Aspen's Advisory for Nurse Executives "An essential tool for anyone wanting to make the transition from management to leadership." --James A. Autry, author, Love and Profit and Confessions of an Accidental Businessman "A much-needed, practical guide . . . essential to the successful conduct of one of humanity's most important activities?productive conversation." --Edgar H. Schein, Sloan Fellows professor of management emeritus, MIT Sloan School of Management "A conceptual framework and tools that will be of interest to anyone faced with the issue of giving and getting feedback that improves both performance and relationships." --Richard Beckhard, principal, Richard Beckhard Associates and coauthor of Changing the Essence "The ABCs of Effective Feedback will take longer than a minute to read but will yield a lifetime of returns." --Ken Blanchard, coauthor of The One Minute Manager "Rubin and Campbell have fully developed a vital phase of the career development process--the giving and receiving of feedback. If this phase is not fully embraced, the development process proceeds on shaky ground." --Beverly Kaye, author of Up is NOT the Only Way and Developing Workforce TalentTable of Contents1. Making the Business Case 2. The Many Faces of Feedback 3. Initiating Feedback 4. Formulating Truths 5. Exchanging Messages 6. Evaluating the Feedback Process and Outcomes 7. Leadership and Feedback 8. Evolutionary Change with Revolutionary Effects: A Case Study 9. Axioms and Tips 10. The Truth of the Consequences
£40.80
John Wiley & Sons Inc Grading Health Care
Book SynopsisInforming Health Care Purchasers In today''s competitive marketplace, health care providers, corporate purchasers, and health care executives are focusing their attention on quality, value, and accountability. This valuable resource provides health care practitioners, administrators, and policymakers with the pertinent information they need to create a scientific method of measuring customer satisfaction.Trade Review"Consumer choice and quality scorecards have been the subject of an extraordinary amount of rhetoric in the health care field. Finally, Hanes, Greenlick, and their colleagues have done us the enormous service of providing a thoughtful, comprehensive, and balanced exploration of the real issues." --Bruce Vladeck, former administrator, Health Care Financing Administration, U.S. Department of Health and Human Services 1993-1997 "Grading Health Care is truly a first of its kind in a health care environment that is in great need of such practical guidance. Pamela Hanes and Mitch Greenlick have pulled together a series of easily understood, provocative essays on the art and science of quality reporting for a consumer audience. This book is must-reading for anyone interested in working through the complexities of translating abstract and often elusive quality information into understandable and consumer-friAndly formats." --Philip Lee, professor emeritus, University of California San Francisco Medical School and former assistant secretary of Health 1992-1997 "Consumer choice and quality scorecards have been the subject of an extraordinary amount of rhetoric in the health care field. Finally, Hanes, Greenlick, and their colleagues have done us the enormous service of providing a thoughtful, comprehensive, and balanced exploration of the real issues." --Bruce Vadeck, former HCFA administrator (1993-97) "The Oregon Scorecard Project and this book has, for the first time, brought together commonsense science and deep commitment to listen to the consumer and has produced new knowledge and insights in this complex area." --Clifton R. Gaus, former director of the Agency for Health Care Policy and Research, U.S. Department of Health and Human Services 1992-1996Table of ContentsForeward Preface 1. Reporting Quality in a Market-driven Health Care System(Daniel M. Harris and Pamela P. Hanes) 2. Oregon Consortium: A Model in Scorecard Development(Pamela P. Hanes) 3. Consumer Preferences: Issues of Perception and Measurement(Pamela P. Hanes and Holly B. Jimison) 4. Consumers Want Choice and Voice(Michael J. Garland, Barry F. Anderson, and H. Diana Jones) 5. Tailoring Choice Information to Special Populations(Pamela P. Hanes) 6. Eliciting, Measuring, and Reporting Consumer Satisfaction(Christine Edlund) 7. Measuring Health Care Quality: The Process and Outcomes of Care(Bruce W. Goldberg) 8. The Alchemy of Accountability: Science and Art of Consumer Scorecards(Pamela P. Hanes and Merwyn R. Greenlick) AppAndix A: A Consumer Guide to Selecting a Health PlanAppAndix B: A Request for Descriptive Navigational Information Index
£49.46
John Wiley and Sons Ltd Building the Successful Veterinary Practice
Book SynopsisThe final volume of Catanzaro''s benchmark series on building a veterinary practice, this is also the series'' keystone, providing the ways and means to keep a veterinary business going and growing under all sorts of circumstances. Creativity is the key to healthy change, and it is also the key to Catanzaro''s approach as he helps the vet and clinic staff to colour outside the lines--to think in new ways that will enhance procedures and employee morale in any practice. A noted veterinary practice management consultant, Catanzaro draws on his own extensive experience and that of other consultants, writers, and speakers to bring together the essential tools for individual brainstorming and organisational restructuring. Liberally illustrated with examples, tables, chats, and forms, and full of exercises for stimulating creativity, this volume focuses on hiring strategies and job redesign, establishing leadership and building a client base, learning and teaching new techniques, and, laTable of ContentsPREFACE; INTRODUCTION; Evolving Perspectives of Veterinary Practice; The Right Person for the Right Job; Creative Client Power-Up; Leadership before Delegation; Building the Learning Environment; Appendices: Empowering the Team; Styles of Training Profile; How to Hire a Winner; 101 Veterinary Practice Management Gimmicks; Computerised Medical Records; Medical Record Audits; Do the Unusual as if It Were Usual; Coping Self-Assessment; Team Creativity Exercises; Leadership Profile in the New American Veterinary Practice.
£71.96
John Wiley & Sons Inc Emergency Relief System Design Using Diers
Book SynopsisOSHA (29 CFR 1910.119) has recognized AIChE/DIERS two-phase flow publications as examples of good engineering practice for process safety management of highly hazardous materials. The prediction of when two-phase flow venting will occur, and the applicability of various sizing methods for two-phase vapor-liquid flashing flow, is of particular interest when designing emergency relief systems to handle runaway reactions. This comprehensive sourcebook brings together a wealth of information on methods that can be used to safely size emergency relief systems for two-phase vapor-liquid flow for flashing or frozen, viscous or nonviscous fluids. Design methodologies are illustrated by selected sample problems. Written by industrial experts in the safety field, this book will be invaluable to those charged with operating, designing, or managing today''s and tomorrow''s chemical process industry facilities.Table of ContentsPreface. Introduction. 1. Overview. 2. Design Institute for Emergency Relief Systems (DIERS). 3. A Strategy for Major Accidental Release Prevention. 4. A Strategy for Emergency Relief System Design. 5. An Approach to Emergency Relief System Design Assessment. 6. Two-Phase Vapor-Liquid Flow. 7. Two-Phase Vapor-Liquid Flow Onset and Disengagement. 8. Two-Phase Vapor-Liquid Hydrodynamics. 9. DIERS Bench-Scale Apparatus. 10. Runaway Reaction Emergency Relief System Design Computer Program. 11. References. Appendix A. DIERS Committees. Appendix B. DIERS Sponsors. Appendix C. DIERS Contractors. Chapter I. Vapor Disengagement Dynamics. 1. Overview. 1.1 Vapor Disengagement Dynamics. 1.2 Design Considerations. 2. Detailed Discussion. 2.1 Open Literature References. 2.2 Project Manual. 3. References. Appendix I-A The Coupling Equation and Flow Models. Appendix I-B Best Estimate Procedure to Calculate Two-Phase Vapor-Liquid Flow Onset/Disengagement. Appendix I-C Fluid Behavior in Venting Vessels. Appendix I-D Energy and Material Balance Derivations for Emergency Pressure Relief of Vessels. Annex I-D1 Internal Energy and Venting Calculations. Chapter II. Pressure Relief System Flow. 1. Introduction. 1.1 Scope. 1.2 Organization. 1.3 Special Terminology. 2. Recommended Design Methods. 2.1 Newtonian Flow. 2.2 Complex Fluids. 2.3 Useful Approximations. 3. Technology Base. 3.1 General Flow Equations. 3.2 Nozzle Flow Models. 3.3 Sharp Reductions. 3.4 Pressure Recovery/Expansions/Equilibrations. 3.5 Pipe Flow. 3.6 Application to Pressure Relief System Elements. 3.7 Networks. 3.8 Complex Fluids. 4. Nomenclature. 5. Acknowledgments. 6. References. Appendix II-A Thermophysical Property Requirements. Appendix II-B Equilibrium Flash Calculations. Appendix II-C Model Parameters for Pipe Entrance Sections. Appendix II-D Computer Routines in SAFIRE Program. Appendix II-E Example Problems. Appendix II-F Generalized Correlations and Design Charts. Chapter III. DIERS Phase III Large-Scale Integral Tests. 1. Summary. 2. Introduction. 2.1 Program Objectives. 2.2 Program Description. 3. Test Configurations. 4. Test Results. 4.1 Tests T1 to T8 4.2 Tests V32-W1 to V32-W8. 4.3 Tests T9, T10, T11, T14, and T15. 4.4 Tests T12 and T13. 4.5 Tests T20. 4.6 Tests T17 and T18. 4.7 Tests T21, T22, T23, and T24. 4.8 ICRE Tests 32-6 to 32-11. 4.9 ICRE Tests 2000-1 to 2000-5. 4.10 ICRE Tests 32-14, 32-15, and 32-18. 5. Acknowledgments. 6. References. Appendix III-A Test Configurations. Appendix III-B Experimental Results and Model Comparisons. Appendix III-C Kinetics Model for Styrene Polymerizations. Chapter IV. High Viscosity Flashing Two-Phase Flow. 1. Introduction. 1.1 General Discussion of High Viscosity Flow in Relief Systems. 1.2 Why High Viscosity Systems Require Special Consideration. 1.3 Necessity for Conservatism. 2. Summary of DIERS High Viscosity Relief Flow Tests. 2.1 Project Overview. 2.2 Styrene Reactive Tests. 2.3 Small-Scale Rubber Cement Bottom-Vented tests. 2.4 Large-Scale Rubber Cement Tests. 2.5 Large-Scale Polystyrene-Ethylbenzene Bottom-Vented Tests. 3. Recommended Design Practices. 3.1 Theory and Scaling for Highly Viscous Systems. 3.2 General Equations for Newtonian Fluids. 3.3 Approximate Momentum Balances for Scaling Power-Law and Newtonian Fluids. 3.4 Scaling Using Integrated Approximate Momentum Balance for Newtonian Fluids. 3.5 Scaling Using Approximate Momentum Balance for Power-Law Fluids. 4. Unanswered Questions about High Viscosity Flow. 4.1 Uncertainties. 5. References. Appendix IV-A Simplified Theory and Sample Problems. Chapter V. Containment, Disposal, and Mechanical Design. 1. Introduction. 2. Blowdown in Drum Design. 2.1 Types of Knock-Out (Blowdown) Drums and Catchtanks. 2.2 Sizing of Blowdown Drums. 3. Disposal of Vapors from Blowdown Drums. 3.1 Direct Discharge to the Atmosphere. 3.2 Discharge through a Scrubber. 3.3 Discharge through a Vent Condenser. 3.4 Discharge to a Flare Stack or Incinerator. 4. Mechanical Design. 4.1 Vent Piping Considerations. 4.2 Catchtank Mechanical Design and Safety Considerations. 4.3 Reaction Forces—General. 4.4 Reaction Forces Equations. 4.5 Reaction Forces on Safety Valve Nozzles/Piping. 4.6 Reaction Forces from Rupture Disk Discharge. 4.7 Transient Effects of Reaction Forces, Rupture Disk Discharge. 4.8 Thrust Restraint Design. 4.9 Other Blowdown Load Considerations. 5. References. Chapter VI. DIERS Bench-Scale Apparatus. 1. Background. 1.1 DIERS Requirements for a Bench-Scale Apparatus. 1.2 Limitations of Previous Test Equipment. 2. How the Test Methodology Fits into the Overall Process Safety Design. 2.1 Requests. 2.2 Worst Credible Incident Scenario. 2.3 Screening Tests. 2.4 DIERS Venting Tests and Analysis. 2.5 Recommendations. 3. Description of the DIERS Bench-Scale Apparatus. 3.1 Schematic Description of Apparatus. 3.2 Apparatus Control and Data Recording. 3.3 Test Cell Configurations. 4. Emergency Relief System (ERS) Sizing Using the DIERS Bench-Scale Apparatus. 4.1 Emergency Relief System (ERS) Overview. 4.2 Functions of the Bench-Scale Apparatus. 4.3 Onset/Disengagement Behavior Testing. 4.4 Flow Rate Calculation/Viscosity Characterization. 4.5 Characterization of Runaway Reaction Behavior. 4.6 ERS Design—Analytical Methods/FAI Nomograph. 4.7 ERS Design—Area: Charge Scaling (Top Vent Test/Top ERS Device). 4.8 ERS Design—Area: Charge Scaling/Scaling Equation Method (Bottom Vent Test/Top or Bottom ERS Devices). 4.9 Limitations on Area: Charge Scaling for ERS Design. 5. References. Appendix V1-A Experimental ERS Sizing—Some Do and Do Not Recommendations. Chapter VII. SAFIRE Computer Program for Emergency Relief Sizing. 1. Background. 1.1 History. 1.2 Overview. 2. Program Description. 2.1 Overall Architecture. 2.2 Pure-Component Physical Properties. 2.3 Mixture handling Rules. 2.4 Flash Calculations. 2.5 Chemical Reactions. 2.6 Vent Flow Calculations. 2.7 Vessel Hydrodynamics. 2.8 External Heat Fluxes. 2.9 Mass and Energy Balances. 3. Data Input. 4. Sample Problem. 5. Experience with Program. 6. References. Appendix VII-A Input Data Forms. Appendix VII-B Sample Input/Output. Index.
£233.06
John Wiley & Sons Inc Guidelines for Technical Planning for OnSite
Book SynopsisDeals with prevention, preparedness, response and recovery, which are the key components of emergency planning. This book first describes PSM (Process Safety Management), then goes on to consider the main features of a preparedness program, including recognizing credible incidents, planning strategy to deal with these incidents, and more.Table of ContentsPreface. Acknowledgments. Acronyms. PART A. PREVENTION. 1. Prevention Through Process Safety Management. 1.1 Technical Management of Chemical Process Safety: Basic Elements. 1.2 The Role of Emergency Preparedness. References Cited. 2. Prevention And Mitigation. 2.1 Introduction. 2.2 Principles of Prevention. 2.2.1 Process Hazard Recognition. 2.2.2 Inherently Safer Plants. 2.2.3 Process Design Modification. 2.3 Principles of Mitigation. 2.3.1 Plant Siting/Buffers. 2.3.2 Unit Siting in Plant Design. 2.3.3 Principles of Mitigating Chemical Releases. 2.3.4 Postrelease Mitigation Systems. 2.3.5 Principles of Mitigrating Fires and Explosions. References Cited. PART B. PREPAREDNESS. 3. Identification of Credible Incidents. 3.1 Introduction. 3.2 Defining Credible Incidents. 3.3 Screening Techniques to Identify Focus Areas. 3.3.1 NFPA Fire Hazard Indices. 3.3.2 Toxicity/Mobility/Quantity Index. 3.3.3 Chemical Process Risk Indices. 3.4 Techniques For Identifying Credible Incidents For Emergency Planning. 3.4.1 Informal “Expert” Review. 3.4.2 Hazard Review to Support Emergency Planning. 3.4.3 Using Process Hazard Analysis to Support Emergency Planning. 3.5 Prioritizing Emergency Planning Incidents for Consequence Assessment. 3.6 Assessing Consequences and Impacts. 3.6.1 Tools. 3.6.2 Criteria for Defining Sensitive Areas. 3.6.3 Unexpected Hazards. 3.6.4 Other Effects. 3.7 Criteria for Selecting Incidents for Emergency Planning. 3.8 Reviewing Mitigation Systems. References Cited. Appendix A, Emergency Planning Guidelines: ERPGs/EEPGs. 4. Conceptual Approach to Emergency Response. 4.1 Introduction. 4.2 Capability and Resource Assessment. 4.2.1 Trained Personnel. 4.2.2 On-Site Response Equipment. 4.2.3 Response Equipment Available Off-Site. 4.2.4 Facilities. 4.2.5 Specialized Supplies and Contractors. 4.3 Determine Concept of Emergency Operations. 4.3.1 Effective Use of Inside and Outside Response. 4.3.2 Organizing for Credible Incident. 4.3.3 Classification of Emergencies. 4.4 Regulatory Considerations. 4.5 The Effect of Change on Emergency Preparedness. References Cited. 5. Developing Response Tactics. 5.1 Introduction. 5.2 Principles of Responding to Fires. 5.2.1 Plant Fire Response Organization. 5.2.2 Integration of On-Site Fire Brigades and Off-Site Departments. 5.2.3 Response Tactics. 5.3 Hazardous Materials. 5.3.1 Hazardous Materials Response Regulations. 5.3.2 Hazmat Initial Assessment and Size-Up. 5.3.3 Hazmat Reconnaissance. 5.3.4 Work Zones. 5.5.5 Hazmat Tactical Action Plan. 5.5.6 Continual Reassessments. 5.5.7 Termination. References Cited. 6. Physical Facilities and Systems. 6.1 Introduction. 6.2 Facilities. 6.2.1 Short-Term Shelters and Safe Havens. 6.2.2 Emergency Operations Center (EOC). 6.2.3 Incident Scene Areas. 6.2.4 Media Information Center (MIC). 6.2.5 Control Rooms. 6.2.6 Medical Support Facilities. 6.2.7 Adequate Water Supplies. 6.3 Systems. 6.3.1 Detection/Early Warning Systems. 6.3.2 Communications System Design. 6.3.3 Community and Site Alerting and Notification Systems. 6.3.4 Computer Systems for Emergency Management. 6.3.5 Site Maps and Diagrams for Emergency Management. 6.3.6 Emergency Power Systems. 6.3.7 Weather Stations. References Cited. 7. Response Equipment and Supplies. 7.1 Introduction. 7.2 Fire Apparatus. 7.3 Extinguishing Agents. 7.3.1 Water 7.3.2 Foams. 7.3.3 Dry Chemicals. 7.3.4 Dry Powders. 7.3.5 Halon. 7.3.6 Carbon Dioxide. 7.3.7 Miscellaneous Agents. 7.4 Inhibitors, Neutralizers, Sorbents. 7.4.1 Inhibitors. 7.4.2 Neutralizers. 7.4.3 Sorbents. 7.5 Personal Protective Equipment. 7.5.1 Materials for Protective Clothing. 7.5.2 Considerations. 7.5.3 Flash Protection. 7.5.4 Thermal Protection. 7.5.5 Choosing Appropriate Levels of Protection. 7.5.6 Respiratory Protection. 7.6 Heavy Equipment. 7.7 Adequate Inventory and Alternate/Outside Sources of Supply. References Cited. Appendix A. Channel Industry Standards for Apparatus. 8. Developing a Workable Plan. 8.1 Introduction. 8.2 Review Existing Plans or Procedures. 8.2.1 Review Existing Emergency-Related Facility Plans. 8.2.2 Review Neighboring Facility Plans. 8.2.3 Review Community Plans. 8.3 Determining Appropriate Plan Type. 8.3.1 Plan Types. 8.3.2 Plans, Procedures, and Instructions. 8.3.3 Coordination and Commonalty. 8.4 Determining Content. 8.5 Preparedness. 8.5.1 Training. 8.5.2 Drills and Exercises. 8.5.3 Supplies and Equipment. 8.5.4 Community Awareness. 8.5.5 Medical Surveillance Program. 8.6 General Response Procedures. 8.6.1 Alerting and Warning. 8.6.2 Communications. 8.6.3 Management Functions. 8.6.4 Evacuation and Personnel Accountability. 8.6.5 Emergency Shutdown Procedures. 8.6.6 Security. 8.6.7 Mutual Aid. 8.6.8 Public Information/Media. 8.6.9 Special Notifications and Fatality Procedure. 8.6.10 Reporting Requirements. 8.7 Hazard-Specific Procedures. 8.7.1 Fire. 8.7.2 Chemical Release. 8.7.3 Medical and Rescue. 8.7.4 Hurricane. 8.7.5 Tornado and High Wind. 8.7.6 Freeze/Winter Storm. 8.7.7 Flood. 8.8 Writing the Plan. 8.9 Ensure Integration with Other Plans. 8.10 Plan Review and Maintenance. 8.11 Exercise Regularly/Critique to verify Planning Assumptions. 8.11.1 Planning an Exercise. 8.11.2 Exercising without Interfering with Plant Operations. References Cited. Appendix A. Regulations Applicable to Emergency Equipment and Supplies. Appendix B. Sample Emergency Procedures Format and Instruction. 9. Using Modeling for Emergency Planning. 9.1 Introduction. 9.2 Consequence Analysis. 9.3 Using Models for Developing Emergency Response Plans. 9.3.1 Input Data Needs. 9.3.2 Interpretation of Results. 9.4 Utilizing Appropriate Models. 9.5 Real-Time Emergency Response Modeling Systems. References Cited. 10. Training Requirements. 10.1 Introduction. 10.2 General Requirements. 10.2.1 OSHA Emergency Training Requirements. 10.2.2 Basic Emergency Training. 10.2.3 Operating Personnel. 10.3 Emergency Response Personnel. 10.3.1 General. 10.3.2 Fire Brigade Training. 10.3.3 Hazardous Materials Response Training. 10.4 Support Personnel. 10.4.1 Media and Community Relations. 10.4.2 Medical. 10.4.3 Specialist Employees. 10.4.4 Security. 10.4.5 Skilled Support Personnel. References Cited. PART C. RESPONSE. 11. Key Response Functions. 11.1 Incident Command System. 11.1.1 Definition. 11.1.2 Characteristics of an ICS. 11.1.3 Considerations for ICS. 11.2 Strategy Development. 11.2.1 Assessment and Decision Making. 11.2.2 Evaluate Additional Resources Needs. 11.3 Determine Mitigation Tactics. 11.3.1 Evaluate Need for Off-Site Warnings. 11.4 Implement Tactical Plan and Evaluate. 11.5 Response Team Decontamination. 11.5.1 Types of Contamination. 11.5.2 Prevention of Contamination. 11.5.3 Decontamination Methods. 11.5.4 Determining Effectiveness. 11.5.5 Planning for Decontamination. 11.6 Medical Decontamination/Triage/Treatment. 11.7 Using Dispersion Modeling During Emergencies. 11.8 Termination. References Cited. Appendix A. Channel Industries Mutual Aid ICS Worksheet. 12. Support Functions, Systems, and Facilities. 12.1 Introduction. 12.2 Functions. 12.2.1 Internal Management and Technical Support. 12.2.2 Security. 12.2.3 Legal. 12.2.4 Outside Technical Support. 12.2.5 Reporting Requirements. 12.2.6 Public Relations. 12.3 Systems. 12.3.1 Mutual Aids. 12.3.2 Communications System Operation. References Cited. PART D. RECOVERY. 13. Managing Recovery. 13.1 Introduction. 13.2 Management During Recovery. 13.3 Scene Security and Safety. 13.4 Employee Assistance. 13.4.1 General. 13.4.2 Supervisors’ Role. 13.4.3 Human Resources Department. 13.4.4 Federal Assistance. 13.5 Damage Assessment. 13.6 Process Data collection. 13.7 Incident Investigation. 13.8 Restoring Safety and Emergency Systems. 13.9 Legal. 13.10 Insurance. 13.11 Public Information and Communication. 13.11.1 Business Relationships. References Cited. Appendix A. Sample Recovery Management Checklist. Appendix B. Sample Damage Assessment Checklist. 14. Cleanup of Facilities. 14.1 Introduction. 14.2 Types and Forms of Contamination. 14.2.1 Chemical Contamination. 14.2.2 Radioactive Contamination. 14.3 Preventing the Spread of Contamination. 14.4 Decontamination Methods. 14.4.1 Small-Scale Decontamination. 14.4.2 Large-Scale Decontamination of Facilities. 14.5Contractor Qualifications for Cleanup. 14.6 Determining the Effectiveness. General References. Bibliography. Glossary. Index.
£165.56
John Wiley & Sons Inc Disaster Rules
Book SynopsisA handy, well illustrated aide memoire for any disaster situation Provides rapid access to 80 easy to remember rules for a multiple casualty event Presents each rule followed by concise yet authoritative, evidence-based explanations and guidance A companion to the popular Trauma Rules, 2nd edition (9780727916495) .Trade Review"In twelve short chapters, this excellent and concise pocke-sized book presents 80 ‘disaster rules' concerning triage after chemical, biological, radiological and nuclear incidents". (Emergency Nurse, 1 March 2011)Table of ContentsIntroduction. Chapter 1 Golden Rules. Chapter 2 Command and Control Rules. Chapter 3 Safety Rules. Chapter 4 Communication Rules. Chapter 5 Assessment Rules. Chapter 6 Triage Rules. Chapter 7 Treatment Rules. Chapter 8 Transport Rules. Chapter 9 Hospital Rules. Chapter 10 Mass Gatherings Rules. Chapter 11 Special Incidents Rules. Chapter 12 The Last Rule. Index.
£34.15
Jacana Media (Pty) Ltd Holding My Breath
Book SynopsisHolding My Breath is a candid, heart-breaking and very funny memoir of life in one of Johannesburg's busiest emergency rooms. Biccard's warmth and humanity shine through the often harrowing tale, creating an unputdownable, uplifting and inspiring book.
£12.34
Fordham University Press Medicine at the Margins: EMS Workers in Urban
Book SynopsisPresents a unique view of social problems and conflicts over urban space from the cab of an ambulance. While we imagine ambulances as a site for critical care, the reality is far more complicated. Social problems, like homelessness, substance abuse, and the health consequences of poverty, are encountered every day by Emergency Medical Services (EMS) workers. Written from the lens of a sociologist who speaks with the fluency of a former Emergency Medical Technician (EMT), Medicine at the Margins delves deeply into the world of EMTs and paramedics in American cities, an understudied element of our health care system. Like the public hospital, the EMS system is a key but misunderstood part of our system of last resort. Medicine at the Margins presents a unique prism through which urban social problems, the health care system, and the struggling social safety net refract and intersect in largely unseen ways. Author Christopher Prener examines the forms of marginality that capture the reality of urban EMS work and showcases the unique view EMS providers have of American urban life. The rise of neighborhood stigma and the consequences it holds for patients who are assumed by providers to be malingering is critical for understanding not just the phenomenon of non- or sub-acute patient calls but also why they matter for all patients. This sense of marginality is a defining feature of the experience of EMS work and is a statement about the patient population whom urban EMS providers care for daily. Prener argues that the pre-hospital health care system needs to embrace its role in the social safety net and how EMSs’ future is in community practice of paramedicine, a port of a broader mandate of pre-hospital health care. By leaning into this work, EMS providers are uniquely positioned to deliver on the promise of community medicine. At a time when we are considering how to rely less on policing, the EMS system is already tasked with treating many of the social problems we think would benefit from less involvement with law involvement. Medicine at the Margins underscores why the EMS system is so necessary and the ways in which it can be expanded.Table of ContentsPreface | ix The Sociologist in the Ambulance | xi A Note on Names and Places | xv List of Abbreviations | xvii Introduction: Shit Work on Urban America’s Front Lines | 1 The Scene | 23 PART I: EMS AS A MARGINAL INSTITUTION 1 Dial 9-1-1 for Emergencies | 37 2 The Ambulance Drivers Are Here! | 64 Conclusion | 89 PART II: EMS AS MARGINAL WORK 3 The Twenty-Four: The Rhythm of EMS Shifts | 93 4 Hurry Up and Wait: Passing Time and Avoiding Conflict | 112 Conclusion | 135 PART III: EMS IN THE MARGINAL CITY 5 The Daily Grind of Grunt Work | 139 6 Stigma and Space in Midtown | 162 Conclusion | 187 Marginality, Stigma, and the Future of Pre-Hospital Medicine | 189 Appendix: Notes on Data and Methods | 213 Acknowledgments | 227 Notes | 229 Works Cited | 241 Index | 263
£26.99
Little, Brown & Company Five Floors Up: The Heroic Family Story of Four
Book SynopsisSeen through the eyes of four generations of a firefighter family, Five Floors Up is on one level the story of the modern New York City Fire Department. From the days just after the horse-drawn firetruck, to the devastation of the 1970s when the Bronx was Burning, to the unspeakable tragedy of 9/11, to the culture-busting department of today, a Feehan has worn the shoulder patch of the FDNY. The tale especially shines the spotlight on the career of William M. Feehan. “Chief” Feehan is only person to have held every rank in the FDNY including being New York City's 28th Fire Commissioner. He died in the September 11, 2001 attack on the World Trade Center. But Five Floors Up is at root an intimate look at a firefighter clan, the selflessness and bravery of not only those who face the flames, but the family members who stand by their sides. Alternately humorous and harrowing, rich with anecdotes and meticulously researched and reported, Five Floors Up takes us inside a world few of us truly understand, and documents an era that is quickly passing us by.
£20.90
Harbour Publishing A Paramedic’s Tales: Hilarious, Horrible and
Book SynopsisIn most people's minds, ambulances are best avoidedwe pull over to let them pass, perhaps briefly thanking the universe that the day's events have not necessitated our own swift passage to the ER, and then we go on with business as usual. But have you ever wondered, as that siren screeches by, what it would be like to work as a paramedic, when the most dire emergency is just another day at the office? In A Paramedic's Tales, Graeme Taylor reveals allfrom the humorous to the horrific. Not knowing what's around the bend makes for a fast-paced adventure every time a paramedic goes on duty. Taylor, who worked as a paramedic for twenty-one years in Vancouver's Lower Mainland, the BC Interior and Victoria, shares true stories that are both gritty and uncensored, yet the compassion and courage of co-workers, patients, strangersand people who had previously threatened to kill our narratorshines through the gore.The author writes that as a paramedic, to stop from crying you have to keep laughing, and readers will find themselves doing the same. From the near-daily task of deciding whether to send someone to the ER or the drunk tank, to the occasional miracle, to the just plain ridiculous, readers will gain insight into everyday life in emergency medicine. With stories set across the province, from Vancouver's Downtown Eastside to down the side of a cliff, these rollicking tales explain the perils of life before GPS, what to do if a drunk mob surrounds your ambulance, and how to drive like a paramedic.
£17.99
Island Press Hazardous Seas: A Sociotechnical Framework for
Book SynopsisTsunamis are infrequent but terrifying hazards for coastal communities. Difficult to predict, they materialise with little warning, claiming thousands of lives and causing billions of dollars in damage. Recent mega-tsunamis in Japan and Indonesia claimed close to 250,000 lives, triggering wide-scale economic and social disruption. Developing countries cannot afford costly underwater cable systems, and governments and relief organisations have been forced to rely on flawed warning systems such as deep-sea buoys. Now, a ground-breaking new approach to tsunami detection and warning, which relies on low-cost underwater sensors and networks of smartphone communication, has changed the equation. Developed by an international, interdisciplinary team of researchers, this approach allows at-risk coastal communities to have an economically viable, scientifically sound means to protect themselves. Coeditors Louise K. Comfort and Harkunti P. Rahayu, accomplished experts in disaster preparedness, contend that it will give communities precious additional minutes to communicate warnings about imminent tsunamis to residents, potentially saving many lives. Chapters authored by a close group of collaborators present the science behind this new approach, describing conceptual design, computational models, and real-time testing of a prototype system in the warm equatorial waters of Indonesia’s Mentawai Sea. Introductory chapters explain the sociotechnical approach - how undersea sensors can transmit data to a network of electronic devices on land to alert residents to impending tsunami threats in near-real time. Subsequent chapters explore what this might look like: assessing communities at risk; designing interactive information systems for communication during an emergency; designing wireless networks for smartphone communication that can guide residents to safety; and designing community-based shelters. The book concludes with a thoughtful analysis of how these sociotechnical advances might be used for all coastal cities at risk of tsunamis, sea-level rise, storm surges, and other hazards. Hazardous Seas is an invaluable guide for policy makers and international NGOs looking to save lives from tsunamis and mitigate crippling damage to communities, and provides a comprehensive overview of tsunami detection and warning for students of engineering, computer science, planning, policy, and economic and environmental analysis.Table of ContentsForeword Preface 1. Building Community Resilience to Disaster Risk: A Sociotechnical Approach Louise K. Comfort and Mark W. Dunn 2. Community Networks for Tsunami Early Warning Harkunti P. Rahayu and Louise K. Comfort 3. A Reliable, Timely Communication Application to Enhance Tsunami Preparedness Fuli Ai, X. Xerandy, Taieb Znati, Louise K. Comfort, and Febrin Anas Ismail 4. Device-to-Device Communication: A Scalable, Socially Aware, Land-Based Infrastructure to Support Community Resilience in Disaster Events X. Xerandy, Fuli Ai, Taieb Znati, Louise K. Comfort, and Febrin Anas Ismail 5. Community-based Shelters: Design, Construction and Implementation Febrin Anas Ismail and Abdul Hakam 6. Enabling Adaptive Collective Action for Communities at Risk: Responding to Tsunami Risk in Padang City, Indonesia Yoon Ah Shin, Louise K. Comfort, Fuli Ai, and Febrin Anas Ismail 7. Wireless Networks for Disaster-Degraded Contexts: Tsunami Evacuation in Padang, Indonesia Fuli Ai, X. Xerandy, Echhit Joshi, Taieb Znati, and Febrin Anas Ismail 8. Real-time Seafloor Tsunami Detection and Acoustic Communications Lee Freitag, Keenan Ball, Peter Koski, James Partan, Sandipa Singh, Dennis Giaya, and Kayleah Griffen 9. A Prototype Ocean-bottom Pressure Sensor Deployed in the Mentawai Channel, Central Sumatra, Indonesia: Preliminary Results Emile A. Okal and Lee Freitag 10. Underwater Sensor Network Prototype for Tsunami Detection and Warning: A Long Deployment Journey toward Functionality X. Xerandy, Iyan Turyana, Lee Freitag, Wahyu Pandoe, Harkunti P. Rahayu, and Febrin Anas Ismail 11. Indian Ocean Tsunami Warning and Mitigation System: Initiation, Evolution, and Implementation Harkunti P. Rahayu 12. Creating a Sustainable Learning System in Regions of Risk Louise K. Comfort, Wahyu W. Pandoe, and Harkunti P. Rahayu Afterword Acknowledgments About the Editors Contributors Index
£32.40
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Erste Hilfe in den Bergen: Unfälle und Notfälle
Book SynopsisAuch bei umsichtiger Tourenplanung können Verletzungen und Erkrankungen im Rahmen von alpinistischen Unternehmungen nicht vollständig vermieden werden. Um für derartige Ausnahmesituationen gerüstet zu sein, hilft es, die wesentlichen Handlungsschritte der Ersten Hilfe im alpinen Gelände zu kennen. Der fundierte Ratgeber herausgegeben von erfahrenen Alpin- und Notfallmedizinern des Bergrettungsdienstes Österreich bietet hierfür das erforderliche Wissen. Es werden die relevanten Erste-Hilfe-Maßnahmen praxisorientiert und einfach beschrieben und in Wort, Bild und Videos vorgestellt.Ein besonderes Augenmerk liegt auf den speziellen Umständen, die eine Erste-Hilfe-Leistung im alpinen Gelände unter häufig widrigen Wetterbedingungen mit sich bringt. Effektiv und einfach kann auch mit wenigen Ausrüstungsgegenständen geholfen werden. Neben den Erste-Hilfe-Tipps finden sich auch hilfreiche Informationen zur optimalen Ausstattung einer Notfallapotheke im Rucksack sowie zu bewährten Verhaltensregeln am Berg. Der Ratgeber richtet sich an alle Menschen, die im Gebirge unterwegs sind, gleichsam Wanderer, Bergsteiger, Tourengeher, Kletterer, Jäger, Forstarbeiter und Sanitäter.Trade Review“... Zusammenfassend handelt es sich um ein Buch, bei dem man permanent merkt, dass die Autoren tief im Thema verwurzelt sind. Es ist sehr gut verständlich geschrieben, so dass sich gerade nicht medizinisch vorgebildete Bergsteiger gut in das wichtige Thema der Ersten Hilfe am Berg einarbeiten können. Aber auch Personen mit medizinischem Hintergrund werden durch den speziellen bergmedizinischen Fokus sicherlich Neues in kompakter Form erfahren bzw. ein wertvolles Update auf den aktuellen Stand der Bergmedizin erhalten.” (Deutsche Zeitschrift für Sportmedizin, zeitschrift-sportmedizin.de, 14. Mai 2023)Table of ContentsSicher in den Bergen unterwegs.- Notfälle im alpinen Gelände.- Anatomie und Physiologie des Menschen.- Verletzungen im Bergsport.- Erkrankungen beim Bergsteigen.- Alpinmedizin.- Outdoor- und Expeditionsmedizin.- Psychische Aspekte am Berg.- Notfälle bei Kindern.- Praktisches Arbeiten und Improvisieren im Gelände.
£17.09
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Mehr Fallbeispiele Notfallmedizin: Einprägsam -
Book SynopsisNach dem erfolgreichen Buch Fallbeispiele Notfallmedizin erscheint mit Mehr Fallbeispiele Notfallmedizin ein weiteres Werk mit realen, spannenden und lehrreichen Fallbeispielen. Langjährig erfahrene Profis aus der Notfallmedizin schildern oft dramatisch verlaufene und menschlich berührende Notfalleinsätze, mit denen sie im Laufe ihres Berufslebens konfrontiert worden sind. Jeder Fall wird anhand aktueller Literatur diskutiert und schließt mit einem Fazit für die Praxis. Es wendet sich an alle, die in der Notfall - und Rettungsmedizin tätig sind und von der Erfahrung der Kolleginnen und Kollegen lernen wollen. Notärzte, Notärztinnen, Rettungssanitäter und Rettungssanitäterinnen erhalten so wertvolle Tipps für eigene, zukünftige Notfalleinsätze.Table of Contents
£24.99
Douglas & McIntyre That’s Why I’m a Doctor: Physicians Recount Their
Book SynopsisDoctors hold a pretty special place in our lives. They’re often there when we’re born, and they’re usually there when we die. They’re there for a lot of the scary or weird stuff that happens in between, too.In That’s Why I’m a Doctor, award-winning journalist Mark Bulgutch brings together forty-six stories from a diverse group of physicians, including pediatricians, interventional radiologists, general surgeons, psychiatrists, family doctors, gastroenterologists, ophthalmologists, gynecologists, neurologists and more. Each doctor’s story describes the moment that left them thinking, “That’s why I became a doctor.”This volume includes stories of innovation (developing a treatment for cholera); rare and fascinating medical cases (the separation of conjoined twins); the less dramatic but still quietly satisfying times when the doctor was able to have a lasting positive impact on the life of a patient or their family; and, of course, those unexpected moments when the patient taught the doctor an important life lesson that would inform their practice for years to come.These stories, big and small, are tied together by a sense of caring. It’s impossible to read what these doctors have to say and not come away with a new understanding of what goes through the mind of the person on the other end of the stethoscope and how dedicated doctors must be to do what they do.
£16.19
Griffin Publishing Coming Back Alive
Book SynopsisA true-life glimpse of the dangerous work regularly performed by the US Coast Guard Search and Rescue service. This is an account of the rescue of the fishing crew from the "La Conte" as it sank off the coast of Alaska in 90-foot seas, one January night in 1998.
£17.75
Taylor & Francis Ltd An Introduction To Health Policy Planning and Financing
a huge range and FREE tracked UK delivery on ALL orders.
£82.99
Taylor & Francis Ltd Desperately Seeking Solutions Rationing Health Care
a huge range and FREE tracked UK delivery on ALL orders.
£62.99
Random House USA Inc Paradise
Book Synopsis
£17.00
Michael MacFarlane What Can Possibly Go Wrong
£15.20
Resounding Impact Publishing The Good The Bad The Ugly Paramedic Growing the good breaking the bad undoing the ugly in paramedicine A book for growing the good breaking the bad and undoing the ugly in paramedicine
£21.53
Kerr Publishing A Life on the Line
Book Synopsis
£12.99
Cambridge University Press Policy Entrepreneurs Crises and Policy Change
a huge range and FREE tracked UK delivery on ALL orders.
£58.12
Michigan Legal Publishing Ltd. Is-200.C: Basic Incident Command System for Initial Response ICS 200: (Student Manual)
£15.99
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Acting Correctly During Cardiac Arrest Why Immediate Resuscitation Is So Important
£22.49
Usborne Books Lights and Sounds Emergency Vehicles
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£16.38
Kohlhammer Cbrn-Schutz in Der Gefahrenabwehr
Book Synopsis
£33.15
Kohlhammer Feuerwehrbedarfsplanung
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£47.20
