Information retrieval and access Books

52 products


  • Systematic Searching: Practical ideas for

    Facet Publishing Systematic Searching: Practical ideas for

    Out of stock

    Book SynopsisIn resource poor, cost saving times, this book provides practical advice on new methods and technologies involved in systematic searching and explores the role of information professionals in delivering these changesThe editors bring together expert international practitioners and researchers to highlight the latest thinking on systematic searching. Beginning by looking at the methods and techniques underlying systematic searching, the book then examines the current challenges and the potential solutions to more effective searching in detail, before considering the role of the information specialist as an expert searcher.Systematic Searching blends theory and practice and takes into account different approaches to information retrieval with a special focus being given to searching for complex topics in a health-related environment. The book does not presume an in-depth prior knowledge or experience of systematic searching and includes case studies, practical examples and ideas for further research and reading.The book is divided into three parts: Methods covers theoretical approaches to evidence synthesis and the implications that these have for the search process, including searching for complex topics and choosing the right sources. Technology examines new technologies for retrieving evidence and how these are leading to new directions in information retrieval and evidence synthesis. People considers the future of the information specialist as an expert searcher and explores how information professionals can develop their skills in searching, communication and collaboration to ensure that information retrieval practice is, and remains, evidence-based. Systematic Searching will be essential reading for library and information service providers and information specialists, particularly those in a health-related environment. It will also be of interest to students of library and information science, systematic reviewers, researchers and practitioners conducting complex searches in settings including social care, education and criminal justice.Trade Review'This book certainly fulfils the editors’ purpose and aim. It marks the stage that this field has reached, and each chapter offers tantalising ideas about the future. I can wholeheartedly recommend this readable and excellent book for novices and veterans of systematic searches.'- Eli Harriss, Knowledge Centre Manager and Outreach Librarian, Bodleian Health Care Libraries, CILIP Health and Libraries Group newsletter * CILIP Health Libraries Group newsletter *'Easy to read and well-documented, this book is an excellent first resource for anyone seeking to understand and use this type of creative works licensing; it should be required reading for librarians and information professionals using and recommending these materials.'— Jennifer Bartlett, interim associate dean, Teaching, Learning and Research Division, University of Kentucky, Online Searcher -- Jennifer Bartlett * Online Searcher *'This book is an excellent supplement to the ever-growing evidence-base on literature searching delivering a portrait of systematic searching today and glimpse at the future which can only help increase the effectiveness of systematic searching throughout its readership.'— Michael Cook, Public Health Evidence and Knowledge Specialist, Bolton Council, Health Libraries Geroup Nursing Bulletin -- Michael Cook * Health Libraries Group Nursing Bulletin *Table of ContentsFigures, tables and case studiesContributorsAcknowledgements Abbreviations Foreword - Carol Lefebvre 1. Introduction: where are we now? - Paul Levay and Jenny Craven2. Innovative approaches to systematic reviewing - Andrew Booth3. Searching for broad-based topics - Claire Stansfield4. Choosing the right databases and search techniques - Alison Bethel and Morwenna Rogers5. Gathering evidence from grey literature and unpublished data - Shannon Kugley and Richard Epstein6. Social media as a source of evidence - Su Golder7. Text mining for information specialists - Julie Glanville8. Using linked data for evidence synthesis - Andrew Mitchell and Chris Mavergames9. Evidence surveillance to keep up to date with new research - James Thomas, Anna Noel-Storr and Steve McDonald10. Training the next generation of information specialists - Michelle Maden and Gil Young11. Collaborative working to improve searching - Siw Waffenschmidt and Elke Hausner12. Communication for information specialists - Margaret Sampson13. The information specialist as an expert searcher - Alison Brettle14. Conclusion: where do we go from here? - Paul Levay and Jenny CravenGlossaryIndex

    Out of stock

    £72.50

  • Metadata for Information Management and

    Facet Publishing Metadata for Information Management and

    4 in stock

    Book Synopsis This new and updated second edition of a classic text provides a thought provoking introduction to metadata for all library and information students and professionals. Metadata for Information Management and Retrieval has been fully revised to bring it up to date with new technologies and standards. It builds on the concept of metadata through an exploration of its purposes and uses as well as considering the main aspects of metadata management. This new edition, containing new chapters on ‘Very Large Data Collections’ and the ‘Politics and Ethics of Metadata’, assesses the current theory and practice of metadata and examines key developments in terms of both policy and technology. Coverage includes: defining, describing and expressing metadata data modelling metadata and information retrieval big data, linked data, open data repositories, social media and research data collections metadata in information governance: compliance, risk and information security managing intellectual property rights the politics of metadata: ethics, power and money. This book is essential reading for library and information students at undergraduate and postgraduate level and will also be useful reading for LIS professionals looking for an accessible introduction to metadata.Trade ReviewMetadata has evolved from being a specialist interest to become a mainstream topic of relevance to anyone concerned with accurate and efficient information management. David Haynes has produced a clear, comprehensive and timely overview of how metadata shapes our digital age, why it’s a key organisational asset and how its value can be released through the use of key standards and technologies.This is the second edition of a pioneering work originally published in 2004. It is intended as a tutorial (rather than a how-to do book) on metadata. Its basic strength is its clarity and its sound theoretical considerations based on a deep knowledge of the relevant literature combined with a comprehensive knowledge about the application of metadata in different environments. The author does not find that the definition of metadata as ‘data about data’ sufficient. He argues that to understand this new concept it is necessary to know about how informative objects or documents have been described and catalogued by the different communities that have developed specific systems and processes for this purpose. The word ‘data’ in ‘metadata’ is widely interpreted as information, information resource or information containing entity. This allows inclusion of documentary materials in different formats and on different media. A basic view underlying this book is that metadata can only be defined and understood by its purposes or uses. This corresponds with a view that I have put forward in several publications: that the pragmatic approach to knowledge organization is the most important. It may sound trivial, but still this perspective has not broadly been understood and applied. The book therefore contains 6 chapters devoted to 6 different purposes of metadata. With regards to information retrieval it is argued that ‘metadata has a key role to play in high-quality information retrieval and is particularly important in clearly defined domains. It also plays a key role in providing users with options for searching on different attributes and for putting the search queries into context.’The book contains fine introductions to metadata modelling, models and standards and contains 4 chapters on metadata management including ‘big data’ and a discussion of political and ethical issues. It has a valuable reference list, including references to many standards. David Haynes’ book presents a highly qualified and useful introduction to metadata and deserves to be used as a text in courses at iSchools and by professionals working in museums, libraries, archives, publishing houses and other contexts. -- Birger HjørlandDavid Haynes' Metadata for Information Management and Retrieval provides an excellent overview that covers all of the main issues relating to metadata and controlled vocabularies. Haynes deals with key concepts such as resource description and information retrieval in clear, practical terms, with real-life examples. The section on the politics and ethics of metadata is timely and thought-provoking. This book is a valuable resource for both students and information professionals in the age of digital libraries and big data. -- Murtha Baca, PhDMetadata in all its aspects. Metadata is one of those buzzwords closely associated with digital content. However, like many other catchy terms used for electronic resources, everyone talks about metadata but few understand exactly what it means! In fact, and I believe this is the reason why metadata still remains a difficult concept to be fully grasped, most of the literature published hitherto on the theme revolves around two aspects of metadata: its technical properties and existing standards – without making a clear point about the history, use, importance and impact of metadata in the management of digital collections.This second and timely expanded edition of Metadata for Information Management and Retrieval covers, in a very accessible and straightforward language, all the fundamental points which explain why metadata is so relevant in today's electronic environment. By approaching the theme from different although complementary angles, Dr. Haynes’ book makes the concept of metadata comprehensible to everyone, shedding a new light on the management and curation of digital objects. This book is an indispensable guide to be placed on our shelves! -- Aquiles Brayner'The book is an informative resource for those who are new to metadata and want a broad, general overview of its current standards, purposes, contexts and issues.' -- Diane Rasmussen Pennington * Journal of Librarianship and Information Science *'...the work effectively explains the term ”metadata,” is good at showing the broad range of activities where metadata serves a key role, and provides researchers with a useful guide to work done to date. Recommended...Upper-division undergraduates through faculty and professionals.'- CHOICE * CHOICE *'It is as rigorous as before. It is also rewarding as a reference text for an information and knowledge management professional like myself with an enduring interest in the application of “cat and class” principles, as I expect it will be for the most scientific of metadata specialists. I can imagine the sense of professional growth information professionals will feel by giving this book the effort it deserves.'- Dion Lindsay, Principal Consultant and Managing Director, Real Knowledge Management * k&im REFER *'The main focus of the book is on the context of museums, libraries, and archives. The exhaustive content will be fruitful and informative for researchers, publishers, cataloguers, and computer professionals who are interested in metadata usage for information retrieval, record management, and developing applications through metadata standards. It covers a range from basic topics to applied discussions. The book tries to explore various viewpoints related to the roles and usages of metadata in the context of different research trends like social media, big data, and linked data. Moreover, it is also useful for students new to the topic or just seeking a better understanding of metadata. It is highly recommended to be used as a tutorial on metadata.'- Elaheh Hosseini, Department of Information Science & Knowledge Studies and Amir Ghaebi, Dean of the Faculty of Psychology & Educational Sciences, Alzahra University, Iran, INFORMATION RESEARCH * INFORMATION RESEARCH *'This book is recommended for students in library science and knowledge management programs for librarians and information professionals who want a concise introduction to what metadata is and the variety of uses to which it can be applied.'— Joseph Dudley, Technical Services Quarterly -- Joseph Dudley * Technical Services Quarterly *Table of ContentsPART I: METADATA CONCEPTS 1. Introduction Overview Why metadata? Fundamental principles of metadata Purposes of metadata Why is metadata important? Organisation of the book 2. Defining, describing and expressing metadata Overview Defining metadata XML schemas Databases of metadata Examples of metadata in use Conclusion 3. Data modelling Overview Metadata models Unified Modelling Language (UML) Resource Description Framework (RDF) Dublin Core The Library Reference Model (LRM) and the development of RDA ABC ontology and the semantic web Indecs – Modelling book trade data OAIS – Online exchange of data Conclusion 4. Metadata Standards Overview The nature of metadata standards About standards Dublin Core – a general-purpose standard Metadata standards in library and information work Social media Non-textual materials Complex objects Conclusion PART II: PURPOSES OF METADATA 5. Resource identification and description (Purpose 1) Overview How do you identify a resource? Identifiers RFIDs and identification Describing resources Descriptive metadata Conclusion 6. Retrieving information (Purpose 2) Overview The role of metadata in information retrieval Information theory Types of information retrieval Evaluating retrieval performance Retrieval on the internet Subject indexing and retrieval Metadata and computational models of retrieval Conclusion 7. Managing information resources (Purpose 3) Overview Information lifecycles Create or ingest Preserve and store Distribute and use Review and dispose Transform Conclusion 8. Managing intellectual property rights (Purpose 4) Overview Rights management Provenance Conclusion 9. Supporting e-commerce and e-government (Purpose 5) Overview Electronic transactions E-commerce Online behavioural advertising Indecs and ONIX Publishing and the book trade E-government Conclusion 10. Information governance (Purpose 6) Overview Governance and risk Information governance Compliance (freedom of information and data protection) E-discovery (legal admissibility) Information risk, information security and disaster recovery Sectoral compliance Conclusion PART III: MANAGING METADATA 11. Managing metadata Overview Metadata is an information resource Workflow and metadata lifecycle Project approach Application profiles Interoperability of metadata Quality considerations Metadata security Conclusion 12. Taxonomies and encoding schemes Overview Role of taxonomies in metadata Encoding and maintenance of controlled vocabularies Thesauri and taxonomies Content rules – authority files Ontologies Social tagging and folksonomies Conclusion 13. Very large data collections Overview The move towards big data What is big data? The role of linked data in open data repositories Data in an organisational context Social media, web transactions and online behavioural advertising Research data collections Conclusion 14. Politics and ethics of metadata Overview Ethics Power Money Re-examining the purposes of metadata Managing metadata itself Conclusion

    4 in stock

    £56.25

  • Informed Societies: Why information literacy

    Facet Publishing Informed Societies: Why information literacy

    7 in stock

    Book SynopsisThis book explains how and why information literacy can help to foster critical thinking and discerning attitudes, enabling citizens to play an informed role in society and its democratic processes. In early 21st century societies, individuals and organisations are deluged with information, particularly online information. Much of this is useful, valuable or enriching. But a lot of it is of dubious quality and provenance, if not downright dangerous. Misinformation forms part of the mix. The ability to get the most out of the information flow, finding, interpreting and using it, and particularly developing a critical mindset towards it, requires skills, know-how, judgement and confidence – such is the premise of information literacy. This is true for many aspects of human endeavour, including education, work, health and self-enrichment. It is notably true also for acquiring an understanding of the wider world, for reaching informed views, for recognising bias and misinformation, and thereby for playing a part as active citizens, in democratic life and society. This ground-breaking and uniquely multi-disciplinary book explores how information literacy can contribute to fostering attitudes, habits and practices that underpin an informed citizenry. The 13 chapters each come from a particular perspective and are authored by international experts representing a range of disciplines: information literacy itself, but also political science, pedagogy, information science, psychology. Informed Societies: Why Information literacy matters for citizenship, participation and democracy covers: why information literacy and informed citizens matter for healthy, democratic societies information literacy’s relationship with political science information literacy’s relationship with human rights how information literacy can help foster citizenship, participation, empowerment and civic engagement in different contexts: school students, refugees, older people and in wider society information literacy as a means to counter misinformation and fake news the challenges of addressing information literacy as part of national public policy. The book will be essential reading for librarians and information professionals working in public libraries, schools, higher education institutions and public bodies; knowledge and information managers in all sectors and student of library and information science students, especially those at postgraduate/Masters level who are planning dissertations. Because of the topicality and political urgency of the issues covered, the book will also be of interest to students of political science, psychology, education and media studies/journalism; policy-makers in the public, commercial and not-for-profit sectors and politicians implications of information use and information/digital literacy.Trade Review'A seminal body of outstanding scholarship...Informed Societies: Why information literacy matters for citizenship, participation and democracy is comprised of eleven erudite articles by experts that collectively explain how and why information literacy can help to foster critical thinking and discerning attitudes, enabling citizens to play an informed role in society and its democratic processes.' — Library Bookwatch, Midwest Book Review * Midwest Book Review *Table of ContentsContents List of figures and tables Notes on the authors Foreword — Lisa Janicke Hinchliffe Introduction — Stéphane Goldstein 1 Information literacy in the digital age: why critical digital literacy matters for democracy — Gianfranco Polizzi 2 The discourses of power, information and literacy — Andrew Whitworth 3 What intellectual empathy can offer information literacy education — Andrea Baer 4 The ‘post-truth’ world, misinformation, and information literacy: a perspective from cognitive science — Stephan Lewandowsky 5 Media and information literacy: intersection and evolution, a brief history — Jesús Lau and Alton Grizzle 6 Information literacy and national policy making — John Crawford 7 Information literacy as a growth pillar for a fledgling democracy — Reggie Raju, Glynnis Johnson and Zanele Majebe 8 Information literacy and the societal imperative of information discernment — Geoff Walton, Jamie Barker, Matthew Pointon, Martin Turner and Andrew Wilkinson 9 Libraries and democracy: complementarity in a regime of truth — Hilary Yerbury and Maureen Henninger 10 Scottish public libraries welcome Syrian new Scots: a transition from being a refugee to becoming an active part of the community — Konstantina Martzoukou 11 Information literacy, lifelong learning and the needs of an ageing population — Bill JohnstonIndex

    7 in stock

    £67.46

  • Metadata for Information Management and

    Facet Publishing Metadata for Information Management and

    1 in stock

    Book Synopsis This new and updated second edition of a classic text provides a thought provoking introduction to metadata for all library and information students and professionals. Metadata for Information Management and Retrieval has been fully revised to bring it up to date with new technologies and standards. It builds on the concept of metadata through an exploration of its purposes and uses as well as considering the main aspects of metadata management. This new edition, containing new chapters on ‘Very Large Data Collections’ and the ‘Politics and Ethics of Metadata’, assesses the current theory and practice of metadata and examines key developments in terms of both policy and technology. Coverage includes: defining, describing and expressing metadata data modelling metadata and information retrieval big data, linked data, open data repositories, social media and research data collections metadata in information governance: compliance, risk and information security managing intellectual property rights the politics of metadata: ethics, power and money. This book is essential reading for library and information students at undergraduate and postgraduate level and will also be useful reading for LIS professionals looking for an accessible introduction to metadata.Trade ReviewMetadata has evolved from being a specialist interest to become a mainstream topic of relevance to anyone concerned with accurate and efficient information management. David Haynes has produced a clear, comprehensive and timely overview of how metadata shapes our digital age, why it’s a key organisational asset and how its value can be released through the use of key standards and technologies.This is the second edition of a pioneering work originally published in 2004. It is intended as a tutorial (rather than a how-to do book) on metadata. Its basic strength is its clarity and its sound theoretical considerations based on a deep knowledge of the relevant literature combined with a comprehensive knowledge about the application of metadata in different environments. The author does not find that the definition of metadata as ‘data about data’ sufficient. He argues that to understand this new concept it is necessary to know about how informative objects or documents have been described and catalogued by the different communities that have developed specific systems and processes for this purpose. The word ‘data’ in ‘metadata’ is widely interpreted as information, information resource or information containing entity. This allows inclusion of documentary materials in different formats and on different media. A basic view underlying this book is that metadata can only be defined and understood by its purposes or uses. This corresponds with a view that I have put forward in several publications: that the pragmatic approach to knowledge organization is the most important. It may sound trivial, but still this perspective has not broadly been understood and applied. The book therefore contains 6 chapters devoted to 6 different purposes of metadata. With regards to information retrieval it is argued that ‘metadata has a key role to play in high-quality information retrieval and is particularly important in clearly defined domains. It also plays a key role in providing users with options for searching on different attributes and for putting the search queries into context.’The book contains fine introductions to metadata modelling, models and standards and contains 4 chapters on metadata management including ‘big data’ and a discussion of political and ethical issues. It has a valuable reference list, including references to many standards. David Haynes’ book presents a highly qualified and useful introduction to metadata and deserves to be used as a text in courses at iSchools and by professionals working in museums, libraries, archives, publishing houses and other contexts. -- Birger HjørlandDavid Haynes' Metadata for Information Management and Retrieval provides an excellent overview that covers all of the main issues relating to metadata and controlled vocabularies. Haynes deals with key concepts such as resource description and information retrieval in clear, practical terms, with real-life examples. The section on the politics and ethics of metadata is timely and thought-provoking. This book is a valuable resource for both students and information professionals in the age of digital libraries and big data. -- Murtha Baca, PhDMetadata in all its aspects. Metadata is one of those buzzwords closely associated with digital content. However, like many other catchy terms used for electronic resources, everyone talks about metadata but few understand exactly what it means! In fact, and I believe this is the reason why metadata still remains a difficult concept to be fully grasped, most of the literature published hitherto on the theme revolves around two aspects of metadata: its technical properties and existing standards – without making a clear point about the history, use, importance and impact of metadata in the management of digital collections.This second and timely expanded edition of Metadata for Information Management and Retrieval covers, in a very accessible and straightforward language, all the fundamental points which explain why metadata is so relevant in today's electronic environment. By approaching the theme from different although complementary angles, Dr. Haynes’ book makes the concept of metadata comprehensible to everyone, shedding a new light on the management and curation of digital objects. This book is an indispensable guide to be placed on our shelves! -- Aquiles Brayner'The book is an informative resource for those who are new to metadata and want a broad, general overview of its current standards, purposes, contexts and issues.' -- Diane Rasmussen Pennington * Journal of Librarianship and Information Science *'...the work effectively explains the term ”metadata,” is good at showing the broad range of activities where metadata serves a key role, and provides researchers with a useful guide to work done to date. Recommended...Upper-division undergraduates through faculty and professionals.'- CHOICE * CHOICE *'It is as rigorous as before. It is also rewarding as a reference text for an information and knowledge management professional like myself with an enduring interest in the application of “cat and class” principles, as I expect it will be for the most scientific of metadata specialists. I can imagine the sense of professional growth information professionals will feel by giving this book the effort it deserves.'- Dion Lindsay, Principal Consultant and Managing Director, Real Knowledge Management * k&im REFER *'The main focus of the book is on the context of museums, libraries, and archives. The exhaustive content will be fruitful and informative for researchers, publishers, cataloguers, and computer professionals who are interested in metadata usage for information retrieval, record management, and developing applications through metadata standards. It covers a range from basic topics to applied discussions. The book tries to explore various viewpoints related to the roles and usages of metadata in the context of different research trends like social media, big data, and linked data. Moreover, it is also useful for students new to the topic or just seeking a better understanding of metadata. It is highly recommended to be used as a tutorial on metadata.'- Elaheh Hosseini, Department of Information Science & Knowledge Studies and Amir Ghaebi, Dean of the Faculty of Psychology & Educational Sciences, Alzahra University, Iran, INFORMATION RESEARCH * INFORMATION RESEARCH *'This book is recommended for students in library science and knowledge management programs for librarians and information professionals who want a concise introduction to what metadata is and the variety of uses to which it can be applied.'— Joseph Dudley, Technical Services Quarterly -- Joseph Dudley * Technical Services Quarterly *Table of ContentsPART I: METADATA CONCEPTS 1. Introduction Overview Why metadata? Fundamental principles of metadata Purposes of metadata Why is metadata important? Organisation of the book 2. Defining, describing and expressing metadata Overview Defining metadata XML schemas Databases of metadata Examples of metadata in use Conclusion 3. Data modelling Overview Metadata models Unified Modelling Language (UML) Resource Description Framework (RDF) Dublin Core The Library Reference Model (LRM) and the development of RDA ABC ontology and the semantic web Indecs – Modelling book trade data OAIS – Online exchange of data Conclusion 4. Metadata Standards Overview The nature of metadata standards About standards Dublin Core – a general-purpose standard Metadata standards in library and information work Social media Non-textual materials Complex objects Conclusion PART II: PURPOSES OF METADATA 5. Resource identification and description (Purpose 1) Overview How do you identify a resource? Identifiers RFIDs and identification Describing resources Descriptive metadata Conclusion 6. Retrieving information (Purpose 2) Overview The role of metadata in information retrieval Information theory Types of information retrieval Evaluating retrieval performance Retrieval on the internet Subject indexing and retrieval Metadata and computational models of retrieval Conclusion 7. Managing information resources (Purpose 3) Overview Information lifecycles Create or ingest Preserve and store Distribute and use Review and dispose Transform Conclusion 8. Managing intellectual property rights (Purpose 4) Overview Rights management Provenance Conclusion 9. Supporting e-commerce and e-government (Purpose 5) Overview Electronic transactions E-commerce Online behavioural advertising Indecs and ONIX Publishing and the book trade E-government Conclusion 10. Information governance (Purpose 6) Overview Governance and risk Information governance Compliance (freedom of information and data protection) E-discovery (legal admissibility) Information risk, information security and disaster recovery Sectoral compliance Conclusion PART III: MANAGING METADATA 11. Managing metadata Overview Metadata is an information resource Workflow and metadata lifecycle Project approach Application profiles Interoperability of metadata Quality considerations Metadata security Conclusion 12. Taxonomies and encoding schemes Overview Role of taxonomies in metadata Encoding and maintenance of controlled vocabularies Thesauri and taxonomies Content rules – authority files Ontologies Social tagging and folksonomies Conclusion 13. Very large data collections Overview The move towards big data What is big data? The role of linked data in open data repositories Data in an organisational context Social media, web transactions and online behavioural advertising Research data collections Conclusion 14. Politics and ethics of metadata Overview Ethics Power Money Re-examining the purposes of metadata Managing metadata itself Conclusion

    1 in stock

    £112.50

  • Interactive Information Seeking, Behaviour and

    Facet Publishing Interactive Information Seeking, Behaviour and

    2 in stock

    Book SynopsisInformation retrieval (IR) is a complex human activity supported by sophisticated systems. Information science has contributed much to the design and evaluation of previous generations of IR system development and to our general understanding of how such systems should be designed and yet, due to the increasing success and diversity of IR systems, many recent textbooks concentrate on IR systems themselves and ignore the human side of searching for information. This book is the first text to provide an information science perspective on IR. Unique in its scope, the book covers the whole spectrum of information retrieval, including: history and background information behaviour and seeking task-based information searching and retrieval approaches to investigating information interaction and behaviour information representation access models evaluation interfaces for IR interactive techniques web retrieval, ranking and personalization recommendation, collaboration and social search multimedia: interfaces and access. Readership: Senior undergraduates and masters’ level students of all information and library studies courses and practising LIS professionals who need to better appreciate how IR systems are designed, implemented and evaluated.Trade Review"This book is a must if one is a student or researcher new to information science and, in particular, to information retrieval (IR) interaction and multimedia research." -- Journal of the American Society for Information Science and Technology"This is an interesting collection that deserves to be adopted as a key text within information science courses. Award-winning, internationally renowned editors have enticed a number of experts, some with industry experience, to provide high-quality contributions. The solid chapters discussing core fields that make up its coverage – information seeking, information behaviour,information retrieval – assure its place on reading lists. The editors have ensured new developments receive attention but not at the expense of the essentials of the fields." -- Journal of Information LiteracyTable of ContentsForeword - Tefko Saracevic 1. Interactive information retrieval: history and background - Colleen Cool and Nicholas J. Belkin 2. Information behavior and seeking - Peiling Wang 3. Task-based information searching and retrieval - Elaine G. Toms 4. Approaches to investigating information interaction and behaviour - Raya Fidel 5. Information representation - Mark D. Smucker 6. Access models - Edie Rasmussen 7. Evaluation - Kalervo Järvelin 8. Interfaces for information retrieval - Max Wilson 9. Interactive techniques - Ryen W. White 10. Web retrieval, ranking and personalization - Jaime Teevan and Susan Dumais 11. Recommendation, collaboration and social search - David M. Nichols and Michael B. Twidale 12. Multimedia: behaviour, interfaces and interaction - Haiming Liu, Suzanne Little and Stefan Rüger 13. Multimedia: information representation and access - Suzanne Little, Evan Brown and Stefan Rüger

    2 in stock

    £61.75

  • The Scholarly Communication Handbook: From

    Facet Publishing The Scholarly Communication Handbook: From

    15 in stock

    Book SynopsisScholarly communication covers a broad range of topics and issues including copyright and intellectual property, research policy, metadata, indexing practices and data analysis techniques. But how do we approach these topics in a manner that is easy to understand for a PhD student who has just embarked on the publication process, or a librarian who provides support to researchers? This book aims to work through the interrelated scholarly communication topics and issues with the question, ‘Where to publish?’ Understanding the many considerations in selecting a publication venue or devising a research dissemination strategy, the readers will not only make informed decisions about where they publish, but they will also understand policy changes and advocacy work in relation to research and publication practices.Table of ContentsThe Scholarly Communication Handbook: From Research Dissemination to Societal Impact

    15 in stock

    £40.50

  • Taxonomies: Practical Approaches to Developing

    Facet Publishing Taxonomies: Practical Approaches to Developing

    15 in stock

    Book SynopsisAs organisations across the globe commit to digital transformation, well-managed taxonomies are more critical than ever in supporting a wide range of business applications. Amidst growing industry uptake of controlled vocabularies, ontologies and knowledge graphs, taxonomists are at the forefront of helping organisations manage content and data of unprecedented breadth, depth and variety. Taxonomies: Practical Approaches to Developing and Managing Vocabularies for Digital Information is a comprehensive guide to building, implementing and using taxonomies. Featuring contributions and case examples from some of the world’s leading experts, the book supports professional development through practical advice and real-world case studies. Readers will learn best practice for the everyday realities of working with stakeholders, sponsors and systems to ensure that taxonomies remain useful and relevant. Addressing all the key stages of the process of building and implementing a taxonomy, including scoping, user testing and validation, and the creation of governance processes, the book is invaluable for the optimisation of systems for users and stakeholders alike. Trade Review"It is difficult to think of a business case for not investing in this book." -- Martin White * Intranet Focus *"This goldmine of information can be read cover to cover or used as a dip-in-and-out reference book, a refresher for seasoned taxonomists or a student textbook. Highly recommended." * Information Professional *Table of ContentsForewordHeather HeddenIntroductionHelen LippellPart 1 Getting Started1 Business Buy-in and ScopingMaura Moran2 Choosing Taxonomy SoftwareJoyce van AaltenPart 2 Building Taxonomies3 Taxonomy Structuring and Scaling: A Standardised ApproachJonathan Engel4 The Diversity of Terms: Respecting Culture and Avoiding BiasBharat Dayal Sharma5 Relationships, Hierarchies and SemanticsBob Kasenchak6 User Testing and ValidationTom Alexander7 Taxonomy and Vocabulary InteroperabilityYonah Levenson8 Everything that Will Go Wrong in your Taxonomy ProjectEd ValdPart 3 Applications9 Enterprise SearchMichele Jenkins10 Taxonomy and Digital Asset ManagementSara James and Jeremy Bright11 Powering Structured Content with TaxonomiesRahel Anne Bailie12 Information Architecture and E-commerceMargaret HanleyPart 4 Business Adoption13 Implementing Taxonomies and Metadata: Lessons from a Busy NewsroomAnnette Feldman14 Taxonomy GovernanceCynthia Knowles15 Taxonomy MaintenanceHelen Challinor16 The Taxonomist’s Role in a Development TeamJo KentAppendix A: Metadata Template to Capture Taxonomy Term DiversityBharat Dayal SharmaAppendix B: Semantics: Some Basic Ontological PrinciplesBob KasenchakAppendix C: Metadata Model TemplateYonah LevensonGlossaryBob Kasenchak and Helen Lippell

    15 in stock

    £45.00

  • Practical Ontologies for Information

    Facet Publishing Practical Ontologies for Information

    1 in stock

    Book SynopsisPractical Ontologies for Information Professionals provides an accessible introduction and exploration of ontologies and demonstrates their value to information professionals. More data and information is being created than ever before. Ontologies, formal representations of knowledge with rich semantic relationships, have become increasingly important in the context of today’s information overload and data deluge. The publishing and sharing of explicit explanations for a wide variety of conceptualizations, in a machine readable format, has the power to both improve information retrieval and discover new knowledge. Information professionals are key contributors to the development of new, and increasingly useful, ontologies. Practical Ontologies for Information Professionals provides an accessible introduction to the following: defining the concept of ontologies and why they are increasingly important to information professionals ontologies and the semantic web existing ontologies, such as RDF, RDFS, SKOS, and OWL2 adopting and building ontologies, showing how to avoid repetition of work and how to build a simple ontology interrogating ontologies for reuse the future of ontologies and the role of the information professional in their development and use. This book will be useful reading for information professionals in libraries and other cultural heritage institutions who work with digitalization projects, cataloguing and classification and information retrieval. It will also be useful to LIS students who are new to the field.Trade Review“ ... an impressive and comprehensive study. Of special note are the chapters on 'Ontologies and Information Professions'; 'Alternative Semantic Visions'; and 'Ontological Documentation'. Impressively well written, organized, and presented, "Practical Ontologies for Information Professionals" will prove to be an enduringly valued and appreciated addition to professional, community, and academic library Information Science reference collections and supplemental studies reading lists.” -- Michael J. Carson * Midwest Book Review, Reviewer's Bookwatch *Practical Ontologies for Information Professionals offers insight into the evolution of classification of digital data and knowledge. This book will be useful to archivists, domain experts, LIS students, and library and information professionals.Recommended. * ARBA *As a relative novice, I was still able to come away from this book with a good idea of how exactly the linked data models are made manifest. I would recommend this book for experienced information professionals interested in concrete examples of an often nebulous subject. -- Eric Brownell * Technical Services Quarterly *The generous provision of definitions, insights on the development of contemporary tools, and identification of theoretical concerns provide a sound introduction ... This guide has potential as an textbook for those focusing on library information systems careers. -- Betty J. Glass * Library Journal *Table of Contents1. What is an ontology? 2. Ontologies and the Semantic Web 3. Existing ontologies 4. Adopting ontologies 5. Building ontologies 6. Interrogating ontologies 7. The future of ontologies and the role of the information professional

    1 in stock

    £63.00

  • RDA: Resource Description and Access Print: 2015

    Facet Publishing RDA: Resource Description and Access Print: 2015

    Out of stock

    Book SynopsisDesigned for the digital world and an expanding universe of metadata users, RDA: Resource Description and Access is the new, unified cataloguing standard. Benefits of RDA include: A structure based on the conceptual models of FRBR (functional requirements for bibliographic data) and FRAD (functional requirements for authority data) to help catalogue users find the information they need more easily A flexible framework for content description of digital resources that also serves the needs of libraries organizing traditional resources A better fit with emerging technologies, enabling institutions to introduce efficiencies in data capture and storage retrieval. The online RDA Toolkit provides a one-stop resource for evaluating and implementing RDA, and is the most effective way to interact with the new standard. It includes searchable and browseable RDA instructions; two views of RDA content, by table of contents and by element set; user-created and shareable workflows and mappings - tools to customize RDA to support your organization’s training, internal processes, and local policies; Library of Congress-Program for Cooperative Cataloging Policy Statements (LC-PCC PS) and links to other relevant cataloguing resources; and the full text of AACR2 with links to RDA. This full-text print version of RDA offers a snapshot that serves as an offline access point to help solo and part-time cataloguers evaluate RDA, as well as to support training and classroom use in any size institution. An index is included. The online RDA Toolkit includes PDFs, but purchasing the print version offers a convenient, time-saving option. The 2015 RDA Print Revision contains: A full accumulation of RDA - the revision contains a full set of all current RDA instructions. It replaces the previous version of RDA Print rather than being an update packet to that version. Numerous changes to the text of RDA have been made since the publication of the 2014 Revision. Cataloguing practice described by RDA has not altered dramatically due to these changes, but over a significant number of the pages in RDA Print were affected by the changes, making an RDA Print update packet impracticable.. The most current RDA - the revision contains all changes to RDA up to and including the 2015 RDA Update approved by the JSC. There are two types of changes to RDA that routinely take place-"Fast Track" changes and RDA Updates. The JSC periodically issues Fast Track changes to RDA to fix errors and to clarify meaning. These changes do not typically change cataloguing practice as described by RDA. An RDA Update is issued annually. In an Update process the JSC considers proposals to enhance and improve RDA as a cataloguing standard. An Update can and often does change the cataloguing process described in RDA. The 2015 Revision includes all Fast Track changes and RDA Updates since the 2014 publication of RDA in August 2014. Table of ContentsA full accumulation of RDA - the revision contains a full set of all current RDA instructions. It replaces the previous version of RDA Print rather than being an update packet to that version. Numerous changes to the text of RDA have been made since the publication of the 2014 Revision. Cataloguing practice described by RDA has not altered dramatically due to these changes, but over a significant number of the pages in RDA Print were affected by the changes, making an RDA Print update packet impracticable.The most current RDA - the revision contains all changes to RDA up to and including the 2015 RDA Update approved by the JSC. There are two types of changes to RDA that routinely take place-Fast Track changes and RDA Updates. The JSC periodically issues Fast Track changes to RDA to fix errors and to clarify meaning. These changes do not typically change cataloguing practice as described by RDA. An RDA Update is issued annually. In an Update process the JSC considers proposals to enhance and improve RDA as a cataloguing standard. An Update can and often does change the cataloguing process described in RDA. The 2015 Revision includes all Fast Track changes and RDA Updates since the 2014 publication of RDA in August 2014.

    Out of stock

    £112.50

  • Practical Ontologies for Information

    Facet Publishing Practical Ontologies for Information

    Out of stock

    Book SynopsisPractical Ontologies for Information Professionals provides an accessible introduction and exploration of ontologies and demonstrates their value to information professionals. More data and information is being created than ever before. Ontologies, formal representations of knowledge with rich semantic relationships, have become increasingly important in the context of today’s information overload and data deluge. The publishing and sharing of explicit explanations for a wide variety of conceptualizations, in a machine readable format, has the power to both improve information retrieval and discover new knowledge. Information professionals are key contributors to the development of new, and increasingly useful, ontologies. Practical Ontologies for Information Professionals provides an accessible introduction to the following: defining the concept of ontologies and why they are increasingly important to information professionals ontologies and the semantic web existing ontologies, such as RDF, RDFS, SKOS, and OWL2 adopting and building ontologies, showing how to avoid repetition of work and how to build a simple ontology interrogating ontologies for reuse the future of ontologies and the role of the information professional in their development and use. This book will be useful reading for information professionals in libraries and other cultural heritage institutions who work with digitalization projects, cataloguing and classification and information retrieval. It will also be useful to LIS students who are new to the field.Trade Review“ ... an impressive and comprehensive study. Of special note are the chapters on 'Ontologies and Information Professions'; 'Alternative Semantic Visions'; and 'Ontological Documentation'. Impressively well written, organized, and presented, "Practical Ontologies for Information Professionals" will prove to be an enduringly valued and appreciated addition to professional, community, and academic library Information Science reference collections and supplemental studies reading lists.” -- Michael J. Carson * Midwest Book Review, Reviewer's Bookwatch *Practical Ontologies for Information Professionals offers insight into the evolution of classification of digital data and knowledge. This book will be useful to archivists, domain experts, LIS students, and library and information professionals.Recommended. * ARBA *As a relative novice, I was still able to come away from this book with a good idea of how exactly the linked data models are made manifest. I would recommend this book for experienced information professionals interested in concrete examples of an often nebulous subject. -- Eric Brownell * Technical Services Quarterly *The generous provision of definitions, insights on the development of contemporary tools, and identification of theoretical concerns provide a sound introduction ... This guide has potential as an textbook for those focusing on library information systems careers. -- Betty J. Glass * Library Journal *Table of Contents1. What is an ontology? 2. Ontologies and the Semantic Web 3. Existing ontologies 4. Adopting ontologies 5. Building ontologies 6. Interrogating ontologies 7. The future of ontologies and the role of the information professional

    Out of stock

    £126.00

  • Information Literacy in the Workplace

    Facet Publishing Information Literacy in the Workplace

    7 in stock

    Book SynopsisThis book explains how information literacy (IL) is essential to the contemporary workplace and is fundamental to competent, ethical and evidence-based practice. In today’s information-driven workplace, information professionals must know when research evidence or relevant legal, business, personal or other information is required, how to find it, how to critique it and how to integrate it into their knowledge base. To fail to do so may result in defective and unethical practice which could have devastating consequences for clients or employers. There is an ethical requirement for information professionals to meet best practice standards to achieve the best outcome possible for the client. This demands highly focused and complex information searching, assessment and critiquing skills. Using a range of new perspectives, Information Literacy in the Workplace demonstrates several aspects of IL’s presence and role in the contemporary workplace, including IL’s role in assuring competent practice, its value to employers as a return on investment, and its function as an ethical safeguard in the duty and responsibilities professionals have to clients, students and employers. Chapters are contributed by a range of international experts, including Christine Bruce, Bonnie Cheuk and Annemaree Lloyd, with a foreword from Jane Secker. Content covered includes: examination of the value and impact of IL in the workplace how IL is experienced remotely, beyond workplace boundaries IL’s role in professional development organizational learning and knowledge creation developing information professional competencies how to unlock and create value using IL in the workplace. This book will be useful for librarians and LIS students in understanding how information literacy is experienced by the professions they support and academics teaching professional courses. It will also be of interest to professionals (e.g. medical, social care, legal and business based) and their employers in showing that IL is essential to best practice and key to ethical practice. Trade ReviewInformed and informative, thoughtful and thought-provoking, "Information Literacy in the Workplace" will prove to be applicably useful for librarians and LIS students in understanding how information literacy is experienced by the professions they support and academics teaching professional courses. It will also be of interest to professionals (e.g. medical, social care, legal and business based) and their employers in showing that IL is essential to best practice and key to ethical practice. * Midwest Book Review *Students, librarians, professionals and organisations would do well to consider and explore the increasingly driven imperative that IL skills will be needed in a connected, ethical, constantly evolving future, and this book provides a platform to start on this road. -- Patricia Darwish * Journal of the Australian Library and Information Association *This book offers a fresh perspective and suggests ways to reframe IL so that it is acknowledged throughout a workplace as relevant and valuable. It provides ideas for information professionals on how to develop their own and their colleagues’ IL in a workplace context, as well as on how to support students in their transition to work...This book is relevant to information professionals who support workplaces, to academic librarians who support student and staff IL, and also to those who are studying IL. -- Lynne Meehan * Journal of Information Literacy *Information Literacy in the Workplace makes the important point that IL is also essential in the contemporary workplace...I was particularly taken by Foster’s own chapter, “Information Literacy’s role in workplace competence, ‘best practice’ and the ethics of professional obligation,” in which he emphasizes that professionals are ethically required to use the best evidence they can in making their decisions since “[n]ot to be information-literate may result in harmful outcomes” -- Ashley Thomson * Partnership: The Canadian Journal of Library and Information Practice and Research *Table of ContentsFigures and tablesContributorsForeword – Jane Secker1. Information Literacy and the workplace: new concepts, new perspectives? – Marc Forster 2. How is Information Literacy experienced in the workplace? – Marc Forster3. Information Literacy and the personal dimension: team players, empowered clients and career development – Marc Forster 4. From transaction to transformation: organizational learning and knowledge creation experience within Informed Systems – Mary M. Somerville and Christine S. Bruce5. Virtuality at work: an enabler of professional Information Literacy – Elham Sayyad Abdi6. Determining the value of Information Literacy for employers – Stéphane Goldstein and Andrew Whitworth7. Information Literacy’s role in workplace competence, ‘best practice’ and the ethics of professional obligation – Marc ForsterThe development of Information Literacy in the workplace8. Learning within for beyond: exploring a workplace Information Literacy design – Annemaree Lloyd9. Developing information professional competencesin disciplinary domains: a challenge for higher education – Stephen Roberts10. The ‘hidden’ value of Information Literacy in the workplacecontext: how to unlock and create value – Bonnie Cheuk11. The ‘Workplace Experience Framework’ and evidence-based Information Literacy education – Marc Forster ReferencesIndex

    7 in stock

    £65.25

  • Resource Discovery for the Twenty-First Century

    Facet Publishing Resource Discovery for the Twenty-First Century

    Out of stock

    Book SynopsisDiscovery is central to academic activities at all levels and is a major focus for libraries and museums. Of all the parts of modern library provision, discovery services are the most clearly affected by developments in IT, from databases to search engines to linked data to machine learning. It is crucial to the relationship between libraries and their communities. This book will help its readers learn how to adapt in a fast changing area to continue to provide a high level of service. Resource Discovery for the Twenty-First Century Library contains a range of contributions analysing the ways in which libraries are tackling the challenges facing them in discovery in the (post)-Google era. Chapters are written by experts, both global and local – describing specific areas of discovery and local implementations and ideas. The book will help with enhancing discovery both inbound – making locally held resources globally discoverable, and outbound – making global resources locally discoverable, in ways which are relevant to your user community. Content covered includes:· a survey of what resource discovery is today · case studies from around the world of interesting approaches to discovery· analysis of how users approach discovery · how to understand and make the best use of Internet search engines· using limited resources to help users find collections · linked open data and discovery · the future of discovery.This book will be useful for subject librarians and others who give direct support to library users, digital library technicians, managers, staff with responsibility for managing electronic resources, metadata and discovery specialists, trainers and user education specialists. It will also be of use to curators and others who give direct support to researchers, managers of digitisation and cataloguing products, IT staff, trainers and user education specialists.Trade Review'Knowledgeably compiled and expertly edited by Simon McLeish, "Resource Discovery for the Twenty-First Century Library" will help community and academic librarians learn how to adapt in a fast changing area to continue to provide a high level of service…Exceptionally well organized and presented, "Resource Discovery for the Twenty-First Century Library" will prove to be ideal as a curriculum textbook and is unreservedly recommended for both college and university Library Science collections.' -- James A. Cox * Midwest Book Review *'Resource Discovery for the Twenty-First Century Library will also be quite useful for subject librarians and others who give direct support to library users, digital library technicians, managers, staff with responsibility for managing electronic resources, metadata and discovery specialists, trainers and user education specialists...Exceptionally well organized and presented, Resource Discovery for the Twenty-First Century Library will prove to be ideal as a curriculum textbook and is unreservedly recommended for both college and university Library Science collections.' -- James A. Cox * Midwest Book Review *'If you are a cataloguer whose motivation is to work through your institution’s aching backlog but who wishes to understand the reasons behind many of the changes that have swept across our workflows, this is a great book for you.' -- Anne Welsh * Catalogue and Index *Table of Contents1 Foreword: Library Discovery Directions2 Introduction: Technology and Resource Discovery3 Flipping the catalogue: Taking resource discovery to the next level4 Breaking the Record: Liberating Data into Knowledge at the National Library Board of Singapore5 Case Study: Clearing Library Discovery-to-Access Pathways for IEEE Content6 Case Study: Putting Discovery at the Heart of the Library Experience7 Investigating Resource Discovery Needs at the University of Oxford8 "Why can't you just use Google?"9 Exposing Collections and Resources Effectively10 Open Source Discovery Using Blacklight at the University of Hull11 A World of Curated Knowledge: Leveraging the wider semantic web to enhance library discovery12 Cultural Discovery: Trends and Futures13 A Resource Discovery Dystopia14 Discovering the Future15 Editorial Afterword

    Out of stock

    £60.75

  • Successful Enquiry Answering Every Time: Thinking

    Facet Publishing Successful Enquiry Answering Every Time: Thinking

    Out of stock

    Book SynopsisSuccessful Enquiry Answering Every Time is designed to guide information professionals through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer. When people want to satisfy their immediate curiosity they’re much more likely to use a search engine on their mobile device than ask their local library. But while the days of personal intervention in this kind of enquiry are inevitably numbered, the professional skills that underpin them are not. This book uses technology as the enabler of the thought processes that information professionals need to engage in when answering enquiries, and makes the case that new technology, far from making them irrelevant, raises the skill stakes for all. Now in its 7th edition, this book is fully updated to cover new skills, such as: employing critical thinking to manipulate, categorise and prioritise raw search results using strategic reading and abstracting techniques to identify and summarise the essential information the enquirer needs from the retrieved documents drawing on established story-telling practice to present research results effectively – whether orally or in writing working to the POWER model: plan, organise, write, edit, review. This book is ideal for anyone who has to answer enquiries from users in any information role; those working in contact centres who are dealing with information enquiries, processing transactions or trouble-shooting technical issues; and information professionals working on enquiry desks in large or small academic, public, school or special libraries.Trade ReviewOwen is incredibly thorough in this exhaustive presentation of strategies and different outlets for research, which is what makes this text a strong pick for any information professional, but particularly for students developing their search strategies and those in academic, medical and special library fields -- Audrey Hopkins * VOYA *'In this book, now in its seventh edition and originally titled Success at the Enquiry Desk, experienced enquiry answerer and trainer Tim Buckley Owen provides a well-written instruction manual covering such skills, principally in the context of library services. Although each new edition has taken account of technological developments, the book is not technology led. Its focus is on the thinking skills which information professionals need, irrespective of the nature of the enquiries they receive. Owen succeeds in providing a valuable and informative guide to answering enquiries, written in a lively and accessible style which archive practitioners could constructively use either as a source of directly relevant advice or perhaps as a prompt to think about how aspects of this area of work might be carried out differently.'- Matti Watton, The British Library, Archives and Records * Archives and Records *Table of ContentsIntroduction: Why thinking skills matterEight essential thinking skills for successful enquiry answering1. What do they really want? Using your analytical thinking skills to understand the question Avoiding misunderstandings Asking the right questions Does all this really work? Agreeing the task Finding out how long you’ve got Coming next – when the enquirer’s not there 2. Why remote enquiry handling is different Anticipating problems by thinking emphathetically Can’t see, can’t hear – the risk of misunderstanding, even offence Keeping your remote enquirer on-side Keeping good records Coming next – avoiding panic, thinking on your feet 3. Getting started Dealing with the panic by thinking imaginatively Imagining the final answer Choosing the best type of source and delivery medium Does all this really work? Identifying actual sources Coming next – smarter searching 4. Smarter searching Developing efficient search strategies by thinking systematically Who needs to be able to search smarter? Working out your search strategy Searching systematically Making the most of indexes Electronic search tools Reading strategically Making sure that what you find is reliable Coming next – even more things that can go wrong 5. Help! Everything’s going wrong Using lateral thinking to get out of difficulties Vital versus urgent tasks Your working timetable Managing expectations Plan B Referrals Coming next – adding value 6. Success! Now let’s add some value Using your creative thinking skills to present your answer well Quality-checking your answer Presenting your answer – orally Presenting your answer – in writing Copyright, licensing, ethics Has the answer arrived – and does the enquirer like it? Sign-off: what can we learn from this enquiry? Coming next – adding even more value 7. Don’t just give me another reading list! Using critical thinking skills to add further value to your answer POWER and KISS Making your search results manipulable Selecting, rejecting, prioritizing 140 Strategic reading – finding the best bits of each document Capturing the content for your report Now you’re ready to write! Making sure your work gets read and valued Coming next – choosing your toolkit 8. Choosing your toolkit Using your predictive thinking skills to determine the resources you’ll need Making best use of your Time, Intellect and Money Keeping track of your enquiries Discovering information in your own resources (and beyond) Choosing and using the right search engine Adding value to your search results Starter Sources Your goal: successful enquiry answering – every time

    Out of stock

    £51.75

  • Successful Enquiry Answering Every Time: Thinking

    Facet Publishing Successful Enquiry Answering Every Time: Thinking

    1 in stock

    Book SynopsisSuccessful Enquiry Answering Every Time is designed to guide information professionals through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer. When people want to satisfy their immediate curiosity they’re much more likely to use a search engine on their mobile device than ask their local library. But while the days of personal intervention in this kind of enquiry are inevitably numbered, the professional skills that underpin them are not. This book uses technology as the enabler of the thought processes that information professionals need to engage in when answering enquiries, and makes the case that new technology, far from making them irrelevant, raises the skill stakes for all. Now in its 7th edition, this book is fully updated to cover new skills, such as: employing critical thinking to manipulate, categorise and prioritise raw search results using strategic reading and abstracting techniques to identify and summarise the essential information the enquirer needs from the retrieved documents drawing on established story-telling practice to present research results effectively – whether orally or in writing working to the POWER model: plan, organise, write, edit, review. This book is ideal for anyone who has to answer enquiries from users in any information role; those working in contact centres who are dealing with information enquiries, processing transactions or trouble-shooting technical issues; and information professionals working on enquiry desks in large or small academic, public, school or special libraries.Trade ReviewOwen is incredibly thorough in this exhaustive presentation of strategies and different outlets for research, which is what makes this text a strong pick for any information professional, but particularly for students developing their search strategies and those in academic, medical and special library fields -- Audrey Hopkins * VOYA *'In this book, now in its seventh edition and originally titled Success at the Enquiry Desk, experienced enquiry answerer and trainer Tim Buckley Owen provides a well-written instruction manual covering such skills, principally in the context of library services. Although each new edition has taken account of technological developments, the book is not technology led. Its focus is on the thinking skills which information professionals need, irrespective of the nature of the enquiries they receive. Owen succeeds in providing a valuable and informative guide to answering enquiries, written in a lively and accessible style which archive practitioners could constructively use either as a source of directly relevant advice or perhaps as a prompt to think about how aspects of this area of work might be carried out differently.'- Matti Watton, The British Library, Archives and Records * Archives and Records *Table of ContentsIntroduction: Why thinking skills matterEight essential thinking skills for successful enquiry answering1. What do they really want? Using your analytical thinking skills to understand the question Avoiding misunderstandings Asking the right questions Does all this really work? Agreeing the task Finding out how long you’ve got Coming next – when the enquirer’s not there 2. Why remote enquiry handling is different Anticipating problems by thinking emphathetically Can’t see, can’t hear – the risk of misunderstanding, even offence Keeping your remote enquirer on-side Keeping good records Coming next – avoiding panic, thinking on your feet 3. Getting started Dealing with the panic by thinking imaginatively Imagining the final answer Choosing the best type of source and delivery medium Does all this really work? Identifying actual sources Coming next – smarter searching 4. Smarter searching Developing efficient search strategies by thinking systematically Who needs to be able to search smarter? Working out your search strategy Searching systematically Making the most of indexes Electronic search tools Reading strategically Making sure that what you find is reliable Coming next – even more things that can go wrong 5. Help! Everything’s going wrong Using lateral thinking to get out of difficulties Vital versus urgent tasks Your working timetable Managing expectations Plan B Referrals Coming next – adding value 6. Success! Now let’s add some value Using your creative thinking skills to present your answer well Quality-checking your answer Presenting your answer – orally Presenting your answer – in writing Copyright, licensing, ethics Has the answer arrived – and does the enquirer like it? Sign-off: what can we learn from this enquiry? Coming next – adding even more value 7. Don’t just give me another reading list! Using critical thinking skills to add further value to your answer POWER and KISS Making your search results manipulable Selecting, rejecting, prioritizing 140 Strategic reading – finding the best bits of each document Capturing the content for your report Now you’re ready to write! Making sure your work gets read and valued Coming next – choosing your toolkit 8. Choosing your toolkit Using your predictive thinking skills to determine the resources you’ll need Making best use of your Time, Intellect and Money Keeping track of your enquiries Discovering information in your own resources (and beyond) Choosing and using the right search engine Adding value to your search results Starter Sources Your goal: successful enquiry answering – every time

    1 in stock

    £103.50

  • The No-nonsense Guide to Born-digital Content

    Facet Publishing The No-nonsense Guide to Born-digital Content

    10 in stock

    Book SynopsisThis book offers a comprehensive, entry-level guide for librarians and archivists who have found themselves managing or are planning to manage born-digital content. Libraries and archives of all sizes are collecting and managing an increasing proportion of digital content. Within this body of digital content is a growing pool of ‘born-digital’ content: content that has been created and has often existed solely in digital form. The No-nonsense Guide to Born-digital Content explains step by step processes for developing and implementing born-digital content workflows in library and archive settings of all sizes and includes a range of case studies collected from small, medium and large institutions internationally. Coverage includes: the wide range of digital storage media and the various sources of born-digital content a guide to digital information basics selection, acquisition, accessioning and ingest description, preservation and access methods for designing & implementing workflows for born-digital collection processing a comprehensive glossary of common technical terms strategies and philosophies to move forward as technologies change. This book will be useful reading for LIS and archival students and professionals who are working with, or plan to work with, born digital content. It will also be of interest to museum professionals, data managers, data scientists, and records managers.Trade Review'...there is value for everyone in the well-reasoned discussions about overarching strategies, policies, and processes, which are necessary before any of the capturing and processing of resources can begin...Recommended. Graduate students and professionals.'- H. C. Williams, University of Washington, CHOICE -- H. C. Williams * CHOICE *'In short, Ryan and Sampson synthesize a myriad of community practices and highly technical documentation, standards, and models into clear prose with minimal jargon, and they make a substantial contribution to the professional literature. I anticipate that The No-Nonsense Guide to Born-Digital Content will prove to be a valuable resource in and outside of the classroom for many years to come.' -- Blake Graham * The American Archivist *'Overall, I found the book a well-written and engaging guide to what can be an intimidating subject...I would definitely recommend it to anyone trying to get to grips with born-digital content but it should be used as a guide to familiarise yourself with the basics and seen as a starting point for new avenues of exploration.' -- Emily Chen * Taylor & Francis Online *Table of ContentsForeword - Trevor OwensIntroductionWhat is born-digital content? Why is this important? About the book Additional resources Representing the world of libraries and archives 1. Digital information basicsWhat is digital information? Hexadecimal Digital file types Storage media Command line basics Code repositories Conclusion Further reading2. SelectionTypes of born-digital content Format- versus content-driven collecting decisions Mission statements, collecting policies and donor agreements Gift agreements Stanford University’s approach to selection in web archiving Conclusion Further reading3.Acquisition, accessioning and ingestPrinciples in acquisition Acquisition of born-digital material on a physical carrier Checksums and checksum algorithms Acquisition of network-born materials Accession Ingest Conclusion Further reading4.DescriptionGeneral fields and types of information Descriptive standards and element sets General element sets Descriptive systems Use cases Conclusion Further reading5. Digital preservation storage and strategiesA note on acquisition A note on file formats Thinking about storage Certification Digital preservation policy Conclusion Further reading6. AccessDeciding on your access strategy Methods of access Use case Conclusion Further reading7. Designing and implementing workflowsA note on tools Design principles Workflow and policy Examples Case study Conclusion Further reading8. New and emerging areas in born-digital materialsTechnology in general Storage Software and apps Cloud technologies Smartphones Digital art and new media Emerging descriptive and access methods Growing your skills Conclusion Further readingConclusion

    10 in stock

    £56.25

  • Information Resource Description: Creating and

    Facet Publishing Information Resource Description: Creating and

    15 in stock

    Book SynopsisThis new edition offers a fully updated and expanded overview of the field of information organization, examining the description of information resources as both a product and process of the contemporary digital environment.Information Resource Description, 2nd edition explains how the various elements and values of descriptive metadata support a set of common information retrieval functions across a wide range of environments. Through this unifying framework, the book provides an integrated commentary on the various fields and practices of information organization carried out by today’s information professionals and end-users.Updates to the first edition include coverage of: recent scholarship published in the field linked open linked data initiatives such as BIBFRAME the new IFLA Library Reference Model and its five user tasks current versions of the key metadata standards contemporary discovery tools and approaches. The book is intended for LIS students taking information organization courses at either undergraduate and postgraduate levels, information professionals wishing to specialize in the field, and existing metadata specialists who wish to update their knowledge.Trade Review'Hider's writing is clear, fluent and at times humourous. This book provides an excellent survey of the subject for beginners and provides both a refresher and deep insights for tose already aquainted with the basics.'— Joshua Hutchinson, Cataloging & Metadata Librarian, UCI Libraries, University of California Irvine * Technical Services Quarterly *'Hider has presented a balanced view of the issues and challenges inherent in creating and managing metadata. As such, the second edition of his book serves as a useful introduction to the field of information organization and management as it exists today This work is recommended for students new to the field and for academic libraries desiring to have the most up-to-date information.'— Jan Mayo, Head of General Collections Cataloguing, East Carolina University Greenville * Serials Review *'The book is skillfully concise...yet comprehensive...The work inspires and provides the means to delve deep into the subject, making it a reliable and excellent learning and teaching resource.'— M.P.Satija, Journal of Education for Library and Information Science -- M.P. Satija * Journal of Education for Library and Information Science *Table of Contents1. Definitions and scope 2. Information resource attributes 3. Tools and systems 4. Metadata sources 5. Metadata quality 6. Sharing metadata 7. Metadata standards 8. Vocabularies 9. The future of metadata.

    15 in stock

    £56.25

  • Information Resource Description: Creating and

    Facet Publishing Information Resource Description: Creating and

    2 in stock

    Book SynopsisThis new edition offers a fully updated and expanded overview of the field of information organization, examining the description of information resources as both a product and process of the contemporary digital environment.Information Resource Description, 2nd edition explains how the various elements and values of descriptive metadata support a set of common information retrieval functions across a wide range of environments. Through this unifying framework, the book provides an integrated commentary on the various fields and practices of information organization carried out by today’s information professionals and end-users.Updates to the first edition include coverage of: recent scholarship published in the field linked open linked data initiatives such as BIBFRAME the new IFLA Library Reference Model and its five user tasks current versions of the key metadata standards contemporary discovery tools and approaches. The book is intended for LIS students taking information organization courses at either undergraduate and postgraduate levels, information professionals wishing to specialize in the field, and existing metadata specialists who wish to update their knowledge.Trade Review'Hider's writing is clear, fluent and at times humourous. This book provides an excellent survey of the subject for beginners and provides both a refresher and deep insights for tose already aquainted with the basics.'— Joshua Hutchinson, Cataloging & Metadata Librarian, UCI Libraries, University of California Irvine * Technical Services Quarterly *'Hider has presented a balanced view of the issues and challenges inherent in creating and managing metadata. As such, the second edition of his book serves as a useful introduction to the field of information organization and management as it exists today This work is recommended for students new to the field and for academic libraries desiring to have the most up-to-date information.'— Jan Mayo, Head of General Collections Cataloguing, East Carolina University Greenville * Serials Review *'The book is skillfully concise...yet comprehensive...The work inspires and provides the means to delve deep into the subject, making it a reliable and excellent learning and teaching resource.'— M.P.Satija, Journal of Education for Library and Information Science -- M.P. Satija * Journal of Education for Library and Information Science *Table of Contents1. Definitions and scope 2. Information resource attributes 3. Tools and systems 4. Metadata sources 5. Metadata quality 6. Sharing metadata 7. Metadata standards 8. Vocabularies 9. The future of metadata.

    2 in stock

    £112.50

  • Information Systems: Process and practice

    Facet Publishing Information Systems: Process and practice

    15 in stock

    Book SynopsisThis book adopts a holistic interpretation of information architecture, to offer libraries and information professionals a variety of methods, tools, and techniques that may be used when designing websites and information systems that support workflows and what people require when “managing information”. The editors argue that information architecture for libraries has largely been the study of content architecture and that, on the other hand, library assessment literature has dealt with performance measurement and change management strategies. There is a gap in the middle for information services, with little on the ways of looking at the process architecture of a library and information service and on methods for business process analysis. Information Systems: Process and practice aims to fill that gap with a combination of theory and supporting case studies written by an international line-up of contributors, including Sally Burford, Fernando Loizides, Catherine Burns and Adam Euerby. Case studies cover a wide variety of settings, from discrete resource discovery projects for academic and cultural institutions, through design for large organizational websites, the research evidence about user experience for semi-structured document design on websites, to the health sector with examples including patient support websites and clinical document management. This book: takes a holistic view and interpretation of Information architecture in the context of libraries across the sector, globally discusses research and methods that help libraries and information services work from strategic business objectives through the organisation of processes that support the information services offered, and information management functions supported opens a new area of research/investigation on the link between information behaviour research and information systems and architecture, supported by case studies and projects includes contributions from an international range of experts from diverse backgrounds uses introductory sections and chapter commentary from the editors to draw the discussions together. This will be essential reading for researchers in information science specifically in the areas of digital libraries, information architecture and information systems. It will also be useful for practitioners and students in these areas who want to know the different research issues and challenges and learn how they have been handled in course of various research projects in these areas.Trade Review'This book is not a simple ‘how to’ guide but really a set of pointers to launch the reader towards deeper research. The large number of references included with each chapter help to facilitate this, as even though research will inevitably move on, the citations will give good starting points into the literature for some years to come. Recommended for libraries that support LIS research and independent LIS researchers that wish to broaden the scope and application of their work.' -- Jon Knight * Journal of Librarianship and Information Science *Table of ContentsSeries editor’s foreword – Gobinda Chowdhury 1. Introduction – Christine Urquhart 2. Approaches to information architecture – Faten Hamad 3. ​Taxonomy testing for information architecture – Christine Urquhart 4. The enterprise website and its information structures – Sally Burford 5. Analysing activities, roles and processes – Christine Urquhart and Dina Tbaishat 6. Libraries and organization of library processes – history of operational research, and use of process modelling – Dina Tbaishat 7. Using RIVA process modelling to study book acquisition in academic libraries – Dina Tbaishat 8. Workflow analysis and process mapping in US academic libraries – Christine Urquhart 9. A Theoretical framework for designing and evaluating semi-structured document triage interfaces – Fernando Loizides and Aekaterini Mavri 10. Resource discovery case studies – Karen Colbron and Christine Urquhart 11. Increasing social connection through a Community of Practice inspired design – Catherine M. Burns and Adam Euerby 12. Methods for studying information provision, networking and communication in patient support groups – Cristina Vasilica and Paula Ormandy 13. Health information systems: clinical data capture and document architecture – Faten Hamad 14. Producing systematic reviews and getting evidence to the clinician – Faten Hamad

    15 in stock

    £65.25

  • Information Systems: Process and practice

    Facet Publishing Information Systems: Process and practice

    Out of stock

    Book SynopsisThis book adopts a holistic interpretation of information architecture, to offer libraries and information professionals a variety of methods, tools, and techniques that may be used when designing websites and information systems that support workflows and what people require when “managing information”. The editors argue that information architecture for libraries has largely been the study of content architecture and that, on the other hand, library assessment literature has dealt with performance measurement and change management strategies. There is a gap in the middle for information services, with little on the ways of looking at the process architecture of a library and information service and on methods for business process analysis. Information Systems: Process and practice aims to fill that gap with a combination of theory and supporting case studies written by an international line-up of contributors, including Sally Burford, Fernando Loizides, Catherine Burns and Adam Euerby. Case studies cover a wide variety of settings, from discrete resource discovery projects for academic and cultural institutions, through design for large organizational websites, the research evidence about user experience for semi-structured document design on websites, to the health sector with examples including patient support websites and clinical document management. This book: takes a holistic view and interpretation of Information architecture in the context of libraries across the sector, globally discusses research and methods that help libraries and information services work from strategic business objectives through the organisation of processes that support the information services offered, and information management functions supported opens a new area of research/investigation on the link between information behaviour research and information systems and architecture, supported by case studies and projects includes contributions from an international range of experts from diverse backgrounds uses introductory sections and chapter commentary from the editors to draw the discussions together. This will be essential reading for researchers in information science specifically in the areas of digital libraries, information architecture and information systems. It will also be useful for practitioners and students in these areas who want to know the different research issues and challenges and learn how they have been handled in course of various research projects in these areas.Trade Review'This book is not a simple ‘how to’ guide but really a set of pointers to launch the reader towards deeper research. The large number of references included with each chapter help to facilitate this, as even though research will inevitably move on, the citations will give good starting points into the literature for some years to come. Recommended for libraries that support LIS research and independent LIS researchers that wish to broaden the scope and application of their work.' -- Jon Knight * Journal of Librarianship and Information Science *Table of ContentsSeries editor’s foreword – Gobinda Chowdhury 1. Introduction – Christine Urquhart 2. Approaches to information architecture – Faten Hamad 3. ​Taxonomy testing for information architecture – Christine Urquhart 4. The enterprise website and its information structures – Sally Burford 5. Analysing activities, roles and processes – Christine Urquhart and Dina Tbaishat 6. Libraries and organization of library processes – history of operational research, and use of process modelling – Dina Tbaishat 7. Using RIVA process modelling to study book acquisition in academic libraries – Dina Tbaishat 8. Workflow analysis and process mapping in US academic libraries – Christine Urquhart 9. A Theoretical framework for designing and evaluating semi-structured document triage interfaces – Fernando Loizides and Aekaterini Mavri 10. Resource discovery case studies – Karen Colbron and Christine Urquhart 11. Increasing social connection through a Community of Practice inspired design – Catherine M. Burns and Adam Euerby 12. Methods for studying information provision, networking and communication in patient support groups – Cristina Vasilica and Paula Ormandy 13. Health information systems: clinical data capture and document architecture – Faten Hamad 14. Producing systematic reviews and getting evidence to the clinician – Faten Hamad

    Out of stock

    £130.50

  • Exploring Research Data Management

    Facet Publishing Exploring Research Data Management

    1 in stock

    Book SynopsisResearch Data Management (RDM) has become a hot professional topic internationally because of changes in scholarship and governmental policies about the sharing of research data. This book provides an introduction to RDM for librarians and other support professionals.Starting by exploring the nature of research and the importance of data in the research process, the book reviews how RDM has developed over time, what typical research data services are, and how they relate to other research support services. It considers how a multi-professional support service can be created then examines the decisions that need to be made in designing different types of research data service from local policy creation, training, through to creating a data repository.Exploring Research Data Management is an accessible introduction to RDM with engaging tasks for the reader to follow and build their knowledge. It will be useful reading for all students studying librarianship and information management, and librarians who are interested in learning more about RDM and developing Research Data Services in their own institution.Trade Review'Cox and Verbaan have produced a work that provides a fantastic starting point for anyone interested or invested in RDM, and one that is extremely well rounded and thoughtful.'- Gemma Steele, Museums Victoria, Journal of the Australian Library and Information Association * Journal of the Australian Library and Information Association *'Exploring Research Data Management, written by Andrew Cox and Eddy Verbaan, is a book that anyone interested in Research Data Management (RDM) should read. Its aim is to give an introduction and guide to RDM together with engaging tasks that will help readers to understand practically the various procedures involved…This book would be of interest for Library Science students to show them how RDM is becoming more and more important and what librarians can do to contribute to research processes and scholarly communication.' -- Concetta La Spada * Catalogue & Index *Table of Contents1. Introducing research data management Aims A thought experiment RDM Why is RDM important now? What does the practice of supporting RDM actually involve? Who is this book for? About the book Further reading 2. The social world of research Aims Introduction The research landscape The organisation of research The research lifecycle The experience of research: research and identity Further reading 3. What are research data? Aims Research data are important to (some) researchers Types of research data Some definitions of research data Data collections Data lifecycles Research data is complex Information management and RDM Further reading 4. Case study of RDM in an environmental engineering science project Aims The project The research method The data The challenge of metadata The need to foster a culture around metadata Data sharing Talking to researchers Further reading 5. RDM: drivers and barriers Aims Introduction E-research The ‘crisis of reproducibility’ Open science Government and funder policy Policy developments Journal policies FAIR data principles Data citation RDM and the new public management Drivers and barriers Barriers Further reading 6. RDM as a wicked challenge Aims Types of problem The wicked challenge concept Is RDM wicked? Leadership in a wicked challenge context Further reading 7. Research data services Aims Research data services (RDS) Vision, mission, strategy and governance Stakeholders Supporting research Further reading 8. Staffing a research data service Aims New activities and roles Who does what? The collaborative research data service New skills and roles Further reading 9. Requirements gathering for a research data service Aims Finding out more about an institution Surveys Interviews and focus groups Further reading 10. Institutional policy and the business case for research data services Aims Writing a policy Developing a policy Content of a policy Layout and style Using and updating the RDM policy 11. Support and advice for RDM Aims Offering support and advice Making the RDS visible Frequently asked questions The RDM website Key challenges for advice and support 12. Practical data management Aims Introduction Personal information management Risks and risk management File organisation and naming Back-ups of active data Promoting practical data management Further reading 13. Data management planning Aims The data management plan The benefits of DMPs The content of a DMP Reading an example DMP Common pitfalls Supporting data management planning Further reading 14. Advocacy for data management and sharing Aims Introduction Drivers for data sharing What should researchers do to promote data use and re-use? Panda talk Some responses Changing the culture Further reading 15. Training researchers and data literacy Aims Introduction Step 1: Who is the training for? Step 2: What topics need to be covered? Step 3: Who should deliver the training? Step 4: How should the training be delivered? Making and re-using educational resources Step 5: How is the training to be made engaging? Step 6: Evaluating training Getting the right mix Further reading 16. Infrastructure for research data storage and preservation Aims Technical infrastructure The repository Selecting data for deposit Preparing data: metadata and documentation Preparing data: file formats Ingest Providing access to consumers Further reading 17. Evaluation of RDS Aims Introduction Principles of evaluation Measuring impact A balanced scorecard approach Maturity models Further reading 18. Ethics and research data services Aims An ethical service Research ethics Dilemmas for RDS Ethics in professional relationships Further reading 19. A day in the life working in an RDS Aims RDM in practice Strategic development Advocacy, training and support Repository work RDM day to day 20. Conclusion: the skills and mindset to succeed in RDM Aim Working in RDM Your career plan and RDM Keeping up to date

    1 in stock

    £56.25

  • Exploring Research Data Management

    Facet Publishing Exploring Research Data Management

    Out of stock

    Book SynopsisResearch Data Management (RDM) has become a hot professional topic internationally because of changes in scholarship and governmental policies about the sharing of research data. This book provides an introduction to RDM for librarians and other support professionals.Starting by exploring the nature of research and the importance of data in the research process, the book reviews how RDM has developed over time, what typical research data services are, and how they relate to other research support services. It considers how a multi-professional support service can be created then examines the decisions that need to be made in designing different types of research data service from local policy creation, training, through to creating a data repository.Exploring Research Data Management is an accessible introduction to RDM with engaging tasks for the reader to follow and build their knowledge. It will be useful reading for all students studying librarianship and information management, and librarians who are interested in learning more about RDM and developing Research Data Services in their own institution.Trade Review'Cox and Verbaan have produced a work that provides a fantastic starting point for anyone interested or invested in RDM, and one that is extremely well rounded and thoughtful.'- Gemma Steele, Museums Victoria, Journal of the Australian Library and Information Association * Journal of the Australian Library and Information Association *'Exploring Research Data Management, written by Andrew Cox and Eddy Verbaan, is a book that anyone interested in Research Data Management (RDM) should read. Its aim is to give an introduction and guide to RDM together with engaging tasks that will help readers to understand practically the various procedures involved…This book would be of interest for Library Science students to show them how RDM is becoming more and more important and what librarians can do to contribute to research processes and scholarly communication.' -- Concetta La Spada * Catalogue & Index *Table of Contents1. Introducing research data management Aims A thought experiment RDM Why is RDM important now? What does the practice of supporting RDM actually involve? Who is this book for? About the book Further reading 2. The social world of research Aims Introduction The research landscape The organisation of research The research lifecycle The experience of research: research and identity Further reading 3. What are research data? Aims Research data are important to (some) researchers Types of research data Some definitions of research data Data collections Data lifecycles Research data is complex Information management and RDM Further reading 4. Case study of RDM in an environmental engineering science project Aims The project The research method The data The challenge of metadata The need to foster a culture around metadata Data sharing Talking to researchers Further reading 5. RDM: drivers and barriers Aims Introduction E-research The ‘crisis of reproducibility’ Open science Government and funder policy Policy developments Journal policies FAIR data principles Data citation RDM and the new public management Drivers and barriers Barriers Further reading 6. RDM as a wicked challenge Aims Types of problem The wicked challenge concept Is RDM wicked? Leadership in a wicked challenge context Further reading 7. Research data services Aims Research data services (RDS) Vision, mission, strategy and governance Stakeholders Supporting research Further reading 8. Staffing a research data service Aims New activities and roles Who does what? The collaborative research data service New skills and roles Further reading 9. Requirements gathering for a research data service Aims Finding out more about an institution Surveys Interviews and focus groups Further reading 10. Institutional policy and the business case for research data services Aims Writing a policy Developing a policy Content of a policy Layout and style Using and updating the RDM policy 11. Support and advice for RDM Aims Offering support and advice Making the RDS visible Frequently asked questions The RDM website Key challenges for advice and support 12. Practical data management Aims Introduction Personal information management Risks and risk management File organisation and naming Back-ups of active data Promoting practical data management Further reading 13. Data management planning Aims The data management plan The benefits of DMPs The content of a DMP Reading an example DMP Common pitfalls Supporting data management planning Further reading 14. Advocacy for data management and sharing Aims Introduction Drivers for data sharing What should researchers do to promote data use and re-use? Panda talk Some responses Changing the culture Further reading 15. Training researchers and data literacy Aims Introduction Step 1: Who is the training for? Step 2: What topics need to be covered? Step 3: Who should deliver the training? Step 4: How should the training be delivered? Making and re-using educational resources Step 5: How is the training to be made engaging? Step 6: Evaluating training Getting the right mix Further reading 16. Infrastructure for research data storage and preservation Aims Technical infrastructure The repository Selecting data for deposit Preparing data: metadata and documentation Preparing data: file formats Ingest Providing access to consumers Further reading 17. Evaluation of RDS Aims Introduction Principles of evaluation Measuring impact A balanced scorecard approach Maturity models Further reading 18. Ethics and research data services Aims An ethical service Research ethics Dilemmas for RDS Ethics in professional relationships Further reading 19. A day in the life working in an RDS Aims RDM in practice Strategic development Advocacy, training and support Repository work RDM day to day 20. Conclusion: the skills and mindset to succeed in RDM Aim Working in RDM Your career plan and RDM Keeping up to date

    Out of stock

    £112.50

  • Introduction to Information Behaviour

    Facet Publishing Introduction to Information Behaviour

    Out of stock

    Book SynopsisThis landmark textbook is an essential primer for students and practitioners interested in information seeking, needs and behaviour, user studies and information literacy. Introduction to Information Behaviour uses a combination of theory and practical context to map out what information behaviour is and what we currently know about it, before addressing how it can be better understood in the future. Nigel Ford argues that new understandings of information behaviour research may help maximise the quality and effectiveness of the way information is presented, sought, discovered, evaluated and used. The book introduces the key concepts, issues and themes of information behaviour, illustrates them using key research studies, and provides a clear path through the complex maze of theories and models. The book is structured to move from the basics to the more complex and employs the pedagogical device of “THINK” boxes which invite the reader to think about concepts as they are introduced in order to consolidate their understanding before moving on. Case studies are included throughout the text and each chapter concludes with a round-up of what has been covered, highlighting the implications for professional information practice. The key topics covered include: Defining information behaviour and why is it useful to know about it Information needs Information seeking and acquisition Collaborative information behaviour Factors affecting information behaviour Models and theories of information behaviour Research approaches and methodologies Designing information systems The future trajectory of information behaviour research and practice. Readership: This book will be core reading for students around the world, particularly those on library and information science courses. It will also be of interest to practitioners and professional information users, providers and developers.Trade ReviewFord has written a truly organic work in contrast to other similar books that are essentially listings. Ford deliberately simplifies the confusing, chaotic picture of information behavior concepts and research for his intended audience .... such an ably useful and sophisticated rendering of a complex research field was extremely interesting. -- Charles Cole * Journal of the Association for Information Science and Technology *Table of Contents1. Introduction 2. What is information behaviour and why do we need to know about it? 3. Changing conceptions of information needs 4. Information seeking and acquisition are key components of information behaviour 5. Information behaviour can be collaborative 6. Factors influencing information behaviour 7. Models and theories in information behaviour research 8. Research approaches 9. Research methodologies in action 10. Using knowledge of information behaviour to design information systems 11. Conclusion

    Out of stock

    £108.00

  • Information Needs Analysis: Principles and

    Facet Publishing Information Needs Analysis: Principles and

    1 in stock

    Book SynopsisIf you want to provide an information service that truly fulfils your users' needs, this book is essential reading. Analysing and assessing the information needs of clients is key to the provision of effective service and appropriate collections in both face-to-face and virtual library services. The importance of information needs analysis is widely recognized by information professionals, but currently there is little substantive, detailed work in the professional literature devoted to this important topic. This new book is designed to fill that gap, by supporting practitioners in developing an information needs analysis strategy, and offering the necessary professional skills and techniques to do so. It will offer guidance to team leaders and senior managers in all areas of library work, especially those involved in collection management, service provision and web development, and is equally applicable to the needs of academic, public, government, commercial and other more specialized library and information services. The text adopts a hands-on, jargon-free approach, and includes relevant examples, case studies, reader activities and sources of further reading. Key areas covered include: what is information needs analysis? how is needs analysis conducted? what are the varieties of needs analysis? how are analyses evaluated and reported? Readership: The book will be essential reading for library and information practitioners, team leaders and senior managers. It will also be a core text on course reading lists in departments of library and information studies.Table of Contents1. Background to needs analysis for information managers Introduction Information needs analysis rather than information needs assessment Understanding the concept of need Defining ‘needs’ in relation to ‘wants’ and ‘demands’ Defining information needs analysis Types of information needs Reasons for conducting an information needs analysis Review of Chapter 1 Further reading References 2. The importance of context in information needs analysis Introduction The cultural context Information needs awareness in context Purpose and perceived importance Determining the communities Making use of existing data Review of Chapter 2 Further reading References 3. Models and types of information needs analysis Introduction The literature The system approach The target group approach The contexts of needs assessments Comparing the perspectives Information needs analyses in information management contexts Review of Chapter 3 Further reading References 4. The stages of information needs analysis Introduction Four stages of needs analysis The recursive nature of INA research Qualitative and quantitative frameworks for data analysis The stages of ex post intervention Review of Chapter 4 Further reading References Appendix 4.1: Gantt chart 5. Gathering data for information needs analyses Introduction How we have reached this juncture The primary research question The research population The data-gathering method Data analysis Validity and reliability Ethical considerations Practical issues to consider when choosing a method The main data-gathering methods Examples of data-gathering methods selected in INAs Review of Chapter 5 Further reading References 6. Gathering data from existing sources Introduction The data External data Internally created data The methods Conclusion Review of Chapter 6 Further reading References 7. Gathering data through surveys Introduction What is a survey? Planning for a survey Conducting a survey Preparing for data analysis Review of Chapter 7 Further reading References 8. Gathering data through interviews Introduction Thoughts on managing qualitative data collection Interviews Focus groups Observation Other qualitative methods Review of Chapter 8 Further reading References 9. Analysing and integrating information needs analysis data Introduction Analysing and integrating information The information analysis stage in the INA process Qualitative data Quantitative data Descriptive statistics Inferential statistics Review of Chapter 9 Further reading References 10. Reporting on an information needs analysis Introduction The audience and its impact on the final report Validity and reliability The writing process The structure of an INA report The use of graphics Other means of communicating the results Review of Chapter 10 Further reading References

    1 in stock

    £117.00

  • Linked Data for Libraries, Archives and Museums:

    Facet Publishing Linked Data for Libraries, Archives and Museums:

    1 in stock

    Book SynopsisThis highly practical handbook teaches you how to unlock the value of your existing metadata through cleaning, reconciliation, enrichment and linking and how to streamline the process of new metadata creation. Libraries, archives and museums are facing up to the challenge of providing access to fast growing collections whilst managing cuts to budgets. Key to this is the creation, linking and publishing of good quality metadata as Linked Data that will allow their collections to be discovered, accessed and disseminated in a sustainable manner. This highly practical handbook teaches you how to unlock the value of your existing metadata through cleaning, reconciliation, enrichment and linking and how to streamline the process of new metadata creation. Metadata experts Seth van Hooland and Ruben Verborgh introduce the key concepts of metadata standards and Linked Data and how they can be practically applied to existing metadata, giving readers the tools and understanding to achieve maximum results with limited resources. Readers will learn how to critically assess and use (semi-)automated methods of managing metadata through hands-on exercises within the book and on the accompanying website. Each chapter is built around a case study from institutions around the world, demonstrating how freely available tools are being successfully used in different metadata contexts. This handbook delivers the necessary conceptual and practical understanding to empower practitioners to make the right decisions when making their organisations resources accessible on the Web Key topics include The value of metadata Metadata creation – architecture, data models and standards Metadata cleaning Metadata reconciliation Metadata enrichment through Linked Data and named-entity recognition Importing and exporting metadata Ensuring a sustainable publishing model Readership: This will be an invaluable guide for metadata practitioners and researchers within all cultural heritage contexts, from library cataloguers and archivists to museum curatorial staff. It will also be of interest to students and academics within information science and digital humanities fields. IT managers with responsibility for information systems, as well as strategy heads and budget holders, at cultural heritage organisations, will find this a valuable decision-making aid.Trade Review"Van Hooland and Verborgh’s handbook on linked data is the first book-length treatment of the subject aimed at museum curators, librarians, archivists and people working in digital humanities. The authors’ ambition is to make linked data and the challenges associated with it more comprehensible to heritage professionals. The tone and organization of the handbook are overtly pedagogical. Its chapters are intended not only to follow a logical progression – looking in turn at modelling, cleaning, reconciling, enriching and publishing metadata, topped and tailed by an introduction and conclusion – but also to be usable individually...In summary, this handbook is a rewarding introduction to the topic of linked data and justifies its place on the professional’s bookshelf. It is probably essential reading for any archivist with, or aiming to develop, a special interest in how metadata can or should be made fit for purpose." -- Archives and Records"Van Hooland and Verborgh have taken the time and effort to provide a comprehensive primer on linked data concepts that can easily be used as either a linked data textbook for library and information science educators or a linked data handbook for library, archive, and museum technical services...Linked Data for Libraries, Archives and Museums is definitely a book that LIS educators and library technical services and information technology professionals should put on their short list for this year’s professional reading purchases."- Technicalities"...an important addition to the library science canon. Many important concepts to understanding linked data are covered within and it will open your eyes to the possible challenges ahead with sharing your own data. Even if you never work on the applications or project to share data, as a data creator, it is good to keep these problems and concepts in mind as you catalog and create vocabularies." -- Online Audiovisual Catalogers"...this book chooses a natural flow for starting to understand how linked data applies to the work of cultural institutions and the many ways their work and collections fit on the Internet. It goes beyond technical details to provide a broader historical context for linked data and its uses in libraries, archives, and museums...as a primer for understanding the wider-picture of how all these pieces sit together, it is a great resource. This book would be very suitable as a core text and jump off point in a class on linked data. Or, for that matter, as an open data course with linked data as a focal point, as I do feel it is generalized enough to be somewhat useful for those interested in enriching and linking data sets outside of a LAM setting. Finally, it is of course a good resource for working professionals who want a manageable starting point for figuring out what linked data is and how they can start incorporating it into their workflows and day-to-day efforts." -- subtxt/in"Van Hooland and Verborgh provide an accessible and useful road map for making intelligent decisions about how to best create and publish linked data for cultural heritage collections." -- metaware.buzz“... a practical look at linked data that is feasible for novice readers who want to begin working with the technologies and tools that exist to make current collections linkable in the web... It is refreshing to have a book that talks about linked data in a practical manner and pushes away from abstraction and theory.” * Serials Review *Seth van Hooland and Ruben Verborgh have provided us with an excellent overview of linked data in their important work Linked Data for Libraries, Archives and Museums...an important book which will benefit all those working with metadata and interested in learning about cleaning, linking, and publishing their metadata...This handbook is a great addition to any technical services department’s reference shelf and well worth a careful consideration. -- Patrick Lavey * Cataloging & Classification Quarterly *Table of ContentsForeword - Sebastian Chan1. Introduction Metadata at the crossroads Definition and scope of key concepts Position and originality of the handbook Structure and learning objectives Get in touch! Note References 2. Modelling Introduction Tabular data Relational model Meta-markup languages Linked data Conclusion Case study: linked data at your fingertips Notes References 3. Cleaning Introduction A new field of data quality Data profiling Conclusion Case study: Schoenberg Database of Manuscripts Notes Bibliography 4. Reconciling Introduction Controlled vocabularies Semantics and machines Bringing controlled vocabularies to the web Enabling interconnections Conclusion Case study: Powerhouse Museum Notes References 5. Enriching Introduction The potential of crowdsourcing Embracing scale Gold mining for semantics Managing ambiguous uRLs Conclusion Case study: the british Library Notes References 6. Publishing Introduction Identifying content with URLs Marking up content A web for humans and machines Conclusion Case study: Cooper-hewitt National Design Museum Notes References 7. Conclusions Statistics, probability and the humanities Market forces Use of URLs Engage Note References

    1 in stock

    £117.00

  • Social Tagging in a Linked Data Environment

    Facet Publishing Social Tagging in a Linked Data Environment

    15 in stock

    Book SynopsisSocial tagging (including hashtags) is used over platforms such as Twitter, Facebook, Instagram, Pinterest, WordPress, Tumblr and YouTube across countries and cultures meaning that one single hashtag can link information from a variety of resources. This new book explores social tagging as a potential form of linked data and shows how it can provide an increasingly important way to categorise and store information resources. The internet is moving rapidly from the social web embodied in Web 2.0, to the Semantic Web (Web 3.0), where information resources are linked to make them comprehensible to both machines and humans. Traditionally library discovery systems have pushed information, but did not allow for any interaction with the users of the catalogue, while social tagging provides a means to help library discovery systems become social spaces where users could input and interact with content. The editors and their international contributors explore key issues including: the use of hashtags in the dissemination of public policy the use of hashtags as information portals in library catalogues social tagging in enterprise environments the linked data potential of social tagging sharing and disseminating information needs via social tagging. Social Tagging in a Linked Data Environment will be useful reading for practicing library and information professionals involved in electronic access to collections, including cataloguers, system developers, information architects and web developers. It would also be useful for students taking programmes in library and Information science, information management, computer science, and information architecture.Trade Review'Overall, this is a well-researched, collaborative and useful book. It provides an in-depth look into the practical benefits of social tagging and recommendation systems... I definitely recommend this book for people who are interested in user-generated metadata and how it can be used along with legacy and standards-based metadata approaches.' -- Getaneh Alemu * Catalogue & Index *Table of ContentsContentsList of figures and tables Contributors 1 Introduction: the continuing evolution of social tagging Diane Rasmussen Pennington and Louise F. Spiteri 2 Tagging the semantic web: combining Web 2.0and Web 3.0 Laura Cagnazzo 3 Social tags for linked data with Resource DescriptionFramework (RDF) Sue Yeon Syn 4 Social tagging and public policy Ryan Deschamps 5 Hashtags and library discovery systems Louise F. Spiteri 6 Social information discoverability in Facebook groups:the need for linked data strategies Laurie Bonnici and Jinxuan Ma 7 #FandomCommunication: how online fandomutilises tagging and folksonomy Max Dobson 8 Keys to their own voices: social tags for a dementiaontology as a human right Diane Rasmussen Pennington 9 Social tagging and the enterprise: an analysis ofsocial tagging in the workplace Sanjay Khanna 10 Use and effectiveness of social tagging recommendersystems Kishor John

    15 in stock

    £69.75

  • Social Tagging in a Linked Data Environment

    Facet Publishing Social Tagging in a Linked Data Environment

    1 in stock

    Book SynopsisSocial tagging (including hashtags) is used over platforms such as Twitter, Facebook, Instagram, Pinterest, WordPress, Tumblr and YouTube across countries and cultures meaning that one single hashtag can link information from a variety of resources. This new book explores social tagging as a potential form of linked data and shows how it can provide an increasingly important way to categorise and store information resources. The internet is moving rapidly from the social web embodied in Web 2.0, to the Semantic Web (Web 3.0), where information resources are linked to make them comprehensible to both machines and humans. Traditionally library discovery systems have pushed information, but did not allow for any interaction with the users of the catalogue, while social tagging provides a means to help library discovery systems become social spaces where users could input and interact with content. The editors and their international contributors explore key issues including: the use of hashtags in the dissemination of public policy the use of hashtags as information portals in library catalogues social tagging in enterprise environments the linked data potential of social tagging sharing and disseminating information needs via social tagging. Social Tagging in a Linked Data Environment will be useful reading for practicing library and information professionals involved in electronic access to collections, including cataloguers, system developers, information architects and web developers. It would also be useful for students taking programmes in library and Information science, information management, computer science, and information architecture.Trade Review'Overall, this is a well-researched, collaborative and useful book. It provides an in-depth look into the practical benefits of social tagging and recommendation systems... I definitely recommend this book for people who are interested in user-generated metadata and how it can be used along with legacy and standards-based metadata approaches.' -- Getaneh Alemu * Catalogue & Index *Table of ContentsContentsList of figures and tables Contributors 1 Introduction: the continuing evolution of social tagging Diane Rasmussen Pennington and Louise F. Spiteri 2 Tagging the semantic web: combining Web 2.0and Web 3.0 Laura Cagnazzo 3 Social tags for linked data with Resource DescriptionFramework (RDF) Sue Yeon Syn 4 Social tagging and public policy Ryan Deschamps 5 Hashtags and library discovery systems Louise F. Spiteri 6 Social information discoverability in Facebook groups:the need for linked data strategies Laurie Bonnici and Jinxuan Ma 7 #FandomCommunication: how online fandomutilises tagging and folksonomy Max Dobson 8 Keys to their own voices: social tags for a dementiaontology as a human right Diane Rasmussen Pennington 9 Social tagging and the enterprise: an analysis ofsocial tagging in the workplace Sanjay Khanna 10 Use and effectiveness of social tagging recommendersystems Kishor John

    1 in stock

    £139.50

  • Systematic Searching: Practical ideas for

    Facet Publishing Systematic Searching: Practical ideas for

    Out of stock

    Book SynopsisIn resource poor, cost saving times, this book provides practical advice on new methods and technologies involved in systematic searching and explores the role of information professionals in delivering these changesThe editors bring together expert international practitioners and researchers to highlight the latest thinking on systematic searching. Beginning by looking at the methods and techniques underlying systematic searching, the book then examines the current challenges and the potential solutions to more effective searching in detail, before considering the role of the information specialist as an expert searcher.Systematic Searching blends theory and practice and takes into account different approaches to information retrieval with a special focus being given to searching for complex topics in a health-related environment. The book does not presume an in-depth prior knowledge or experience of systematic searching and includes case studies, practical examples and ideas for further research and reading.The book is divided into three parts: Methods covers theoretical approaches to evidence synthesis and the implications that these have for the search process, including searching for complex topics and choosing the right sources. Technology examines new technologies for retrieving evidence and how these are leading to new directions in information retrieval and evidence synthesis. People considers the future of the information specialist as an expert searcher and explores how information professionals can develop their skills in searching, communication and collaboration to ensure that information retrieval practice is, and remains, evidence-based. Systematic Searching will be essential reading for library and information service providers and information specialists, particularly those in a health-related environment. It will also be of interest to students of library and information science, systematic reviewers, researchers and practitioners conducting complex searches in settings including social care, education and criminal justice.Trade Review'This book certainly fulfils the editors’ purpose and aim. It marks the stage that this field has reached, and each chapter offers tantalising ideas about the future. I can wholeheartedly recommend this readable and excellent book for novices and veterans of systematic searches.'- Eli Harriss, Knowledge Centre Manager and Outreach Librarian, Bodleian Health Care Libraries, CILIP Health and Libraries Group newsletter * CILIP Health Libraries Group newsletter *'Easy to read and well-documented, this book is an excellent first resource for anyone seeking to understand and use this type of creative works licensing; it should be required reading for librarians and information professionals using and recommending these materials.'— Jennifer Bartlett, interim associate dean, Teaching, Learning and Research Division, University of Kentucky, Online Searcher -- Jennifer Bartlett * Online Searcher *'This book is an excellent supplement to the ever-growing evidence-base on literature searching delivering a portrait of systematic searching today and glimpse at the future which can only help increase the effectiveness of systematic searching throughout its readership.'— Michael Cook, Public Health Evidence and Knowledge Specialist, Bolton Council, Health Libraries Geroup Nursing Bulletin -- Michael Cook * Health Libraries Group Nursing Bulletin *Table of ContentsFigures, tables and case studiesContributorsAcknowledgements Abbreviations Foreword - Carol Lefebvre 1. Introduction: where are we now? - Paul Levay and Jenny Craven2. Innovative approaches to systematic reviewing - Andrew Booth3. Searching for broad-based topics - Claire Stansfield4. Choosing the right databases and search techniques - Alison Bethel and Morwenna Rogers5. Gathering evidence from grey literature and unpublished data - Shannon Kugley and Richard Epstein6. Social media as a source of evidence - Su Golder7. Text mining for information specialists - Julie Glanville8. Using linked data for evidence synthesis - Andrew Mitchell and Chris Mavergames9. Evidence surveillance to keep up to date with new research - James Thomas, Anna Noel-Storr and Steve McDonald10. Training the next generation of information specialists - Michelle Maden and Gil Young11. Collaborative working to improve searching - Siw Waffenschmidt and Elke Hausner12. Communication for information specialists - Margaret Sampson13. The information specialist as an expert searcher - Alison Brettle14. Conclusion: where do we go from here? - Paul Levay and Jenny CravenGlossaryIndex

    Out of stock

    £130.50

  • Informed Societies: Why information literacy

    Facet Publishing Informed Societies: Why information literacy

    Out of stock

    Book SynopsisThis book explains how and why information literacy can help to foster critical thinking and discerning attitudes, enabling citizens to play an informed role in society and its democratic processes. In early 21st century societies, individuals and organisations are deluged with information, particularly online information. Much of this is useful, valuable or enriching. But a lot of it is of dubious quality and provenance, if not downright dangerous. Misinformation forms part of the mix. The ability to get the most out of the information flow, finding, interpreting and using it, and particularly developing a critical mindset towards it, requires skills, know-how, judgement and confidence – such is the premise of information literacy. This is true for many aspects of human endeavour, including education, work, health and self-enrichment. It is notably true also for acquiring an understanding of the wider world, for reaching informed views, for recognising bias and misinformation, and thereby for playing a part as active citizens, in democratic life and society. This ground-breaking and uniquely multi-disciplinary book explores how information literacy can contribute to fostering attitudes, habits and practices that underpin an informed citizenry. The 13 chapters each come from a particular perspective and are authored by international experts representing a range of disciplines: information literacy itself, but also political science, pedagogy, information science, psychology. Informed Societies: Why Information literacy matters for citizenship, participation and democracy covers: why information literacy and informed citizens matter for healthy, democratic societies information literacy’s relationship with political science information literacy’s relationship with human rights how information literacy can help foster citizenship, participation, empowerment and civic engagement in different contexts: school students, refugees, older people and in wider society information literacy as a means to counter misinformation and fake news the challenges of addressing information literacy as part of national public policy. The book will be essential reading for librarians and information professionals working in public libraries, schools, higher education institutions and public bodies; knowledge and information managers in all sectors and student of library and information science students, especially those at postgraduate/Masters level who are planning dissertations. Because of the topicality and political urgency of the issues covered, the book will also be of interest to students of political science, psychology, education and media studies/journalism; policy-makers in the public, commercial and not-for-profit sectors and politicians implications of information use and information/digital literacy.Trade Review'A seminal body of outstanding scholarship...Informed Societies: Why information literacy matters for citizenship, participation and democracy is comprised of eleven erudite articles by experts that collectively explain how and why information literacy can help to foster critical thinking and discerning attitudes, enabling citizens to play an informed role in society and its democratic processes.' — Library Bookwatch, Midwest Book Review * Midwest Book Review *Table of ContentsContents List of figures and tables Notes on the authors Foreword — Lisa Janicke Hinchliffe Introduction — Stéphane Goldstein 1 Information literacy in the digital age: why critical digital literacy matters for democracy — Gianfranco Polizzi 2 The discourses of power, information and literacy — Andrew Whitworth 3 What intellectual empathy can offer information literacy education — Andrea Baer 4 The ‘post-truth’ world, misinformation, and information literacy: a perspective from cognitive science — Stephan Lewandowsky 5 Media and information literacy: intersection and evolution, a brief history — Jesús Lau and Alton Grizzle 6 Information literacy and national policy making — John Crawford 7 Information literacy as a growth pillar for a fledgling democracy — Reggie Raju, Glynnis Johnson and Zanele Majebe 8 Information literacy and the societal imperative of information discernment — Geoff Walton, Jamie Barker, Matthew Pointon, Martin Turner and Andrew Wilkinson 9 Libraries and democracy: complementarity in a regime of truth — Hilary Yerbury and Maureen Henninger 10 Scottish public libraries welcome Syrian new Scots: a transition from being a refugee to becoming an active part of the community — Konstantina Martzoukou 11 Information literacy, lifelong learning and the needs of an ageing population — Bill JohnstonIndex

    Out of stock

    £134.95

  • A-Z Common Reference Questions for Academic

    Facet Publishing A-Z Common Reference Questions for Academic

    15 in stock

    Book SynopsisA-Z Common Reference Questions for Academic Librarians is a survival guide for frontline library staff to help them find appropriate information quickly, whether they are answering questions at a physical help desk or remotely by telephone, email or instant messaging service. The book will help academic librarians tackle the questions most commonly asked by students, academics and researchers. A broad cross-disciplinary A-Z of themes including topics such as literature searching, plagiarism and using online resources are covered helping you to address an query confidently and quickly. Each topic is split into three sections to guide your response: typical questions: listing the common enquiries encountered points to consider: exploring the issues and challenges that might arise where to look: listing annotated UK and international resources in print and online including key organisations, scholarly bodies, digital libraries, statistical data and journal article indexes. A-Z Common Reference Questions for Academic Librarians updates and expands the author’s previous book, Know it All, Find it Fast for Academic Libraries, and includes new sections on blogging and social media text and data mining and data visualization assistive technology resources early career researchers impact measurement including bibliometrics; citation analysis and journal rankings academic internet searching LGBT studies Middle East studies project management open access publishing research data management study skills systematic reviews. This will be an indispensable day-to-day guide for anyone working with students, academics and researchers in an academic library.Trade Review'Reference is one of the most important and essential parts of academic library services all over the world. Dawson, a British librarian, has prepared a very useful book with many reference questions on important subjects. The book also has a very good introduction and an index that will further help academic librarians answer user’s questions.' — CHOICE connect -- Choice * CHOICE connect *'Very highly recommended as being ideal for a library science curriculum or as in-service training textbook for library students and/or aspiring academic librarians, A-Z Common Reference Questions for Academic Librarians is impressively well organized and presented. This thoroughly "user friendly" resource is unreservedly endorsed for the Library Science instructional reference collections of community, college, and academic libraries and library systems.' -- James A. Cox * Midwest Book Review *Table of ContentsA-Z List of entries Accountancy Acronyms and Abbreviations African Studies Anthropology Archives Art and Design Asian Studies Banking and finance Biographical Information Biology Book Reviews Blogging Careers and employability Charities Chemistry Citing, Referencing and plagiarism Citizenship Classical studies Company and Stock Market Information Computing and ICT Copyright Country Information Courses Criminology and Criminal Justice Current Awareness Data / Text Mining / Data visualisation Development Studies Dictionaries and encyclopedias Disabled Students Electronic books Early Career researchers East Europe and Russian Studies Economics Economic History Education Elections Electronic Journals Engineering English Literature Environment and conservation European Union Films, Documentaries and Moving Images Fod science and agriculture Foreign Languages Freedom of Information Requests Gender studies including feminism, and women’s studies Geography Government Publications Grants and Funding Grey Literature Higher and further Education History Human Rights Images and Photographs Impact measurement Information Literacy International Organisations International Relations International security and wars Internet searching International Students Journal Articles Latin American Studies Law Legislation LGBT studies Library Catalogues Literature Searching Management Mapping services Market Research/ opinion polls Marketing Mathematics Media and film Studies Medical science and Nursing Middle East Studies Music News resources Open Access Parliaments / Parliamentary Proceedings Performing Arts, including theatre/ drama Philosophy Physics Political Science Population and demography Presentation Skills Professional associations, trade unions Project Management Publishing Reference Management Tools Religion and Theology Research data Management Research methods Research students Social Media Social Policy Speeches and quotations Sport and Leisure studies Standards Statistical Data Study Skills Systematic reviews Teaching Theses and Dissertations Think Tanks/ Policy Institutes Tourism and Hospitality Treaties United Nations Writing and style guides

    15 in stock

    £56.25

  • Taxonomies: Practical Approaches to Developing

    Facet Publishing Taxonomies: Practical Approaches to Developing

    2 in stock

    Book SynopsisAs organisations across the globe commit to digital transformation, well-managed taxonomies are more critical than ever in supporting a wide range of business applications. Amidst growing industry uptake of controlled vocabularies, ontologies and knowledge graphs, taxonomists are at the forefront of helping organisations manage content and data of unprecedented breadth, depth and variety. Taxonomies: Practical Approaches to Developing and Managing Vocabularies for Digital Information is a comprehensive guide to building, implementing and using taxonomies. Featuring contributions and case examples from some of the world’s leading experts, the book supports professional development through practical advice and real-world case studies. Readers will learn best practice for the everyday realities of working with stakeholders, sponsors and systems to ensure that taxonomies remain useful and relevant. Addressing all the key stages of the process of building and implementing a taxonomy, including scoping, user testing and validation, and the creation of governance processes, the book is invaluable for the optimisation of systems for users and stakeholders alike. Trade Review"It is difficult to think of a business case for not investing in this book." -- Martin White * Intranet Focus *"This goldmine of information can be read cover to cover or used as a dip-in-and-out reference book, a refresher for seasoned taxonomists or a student textbook. Highly recommended." * Information Professional *Table of ContentsForewordHeather HeddenIntroductionHelen LippellPart 1 Getting Started1 Business Buy-in and ScopingMaura Moran2 Choosing Taxonomy SoftwareJoyce van AaltenPart 2 Building Taxonomies3 Taxonomy Structuring and Scaling: A Standardised ApproachJonathan Engel4 The Diversity of Terms: Respecting Culture and Avoiding BiasBharat Dayal Sharma5 Relationships, Hierarchies and SemanticsBob Kasenchak6 User Testing and ValidationTom Alexander7 Taxonomy and Vocabulary InteroperabilityYonah Levenson8 Everything that Will Go Wrong in your Taxonomy ProjectEd ValdPart 3 Applications9 Enterprise SearchMichele Jenkins10 Taxonomy and Digital Asset ManagementSara James and Jeremy Bright11 Powering Structured Content with TaxonomiesRahel Anne Bailie12 Information Architecture and E-commerceMargaret HanleyPart 4 Business Adoption13 Implementing Taxonomies and Metadata: Lessons from a Busy NewsroomAnnette Feldman14 Taxonomy GovernanceCynthia Knowles15 Taxonomy MaintenanceHelen Challinor16 The Taxonomist’s Role in a Development TeamJo KentAppendix A: Metadata Template to Capture Taxonomy Term DiversityBharat Dayal SharmaAppendix B: Semantics: Some Basic Ontological PrinciplesBob KasenchakAppendix C: Metadata Model TemplateYonah LevensonGlossaryBob Kasenchak and Helen Lippell

    2 in stock

    £90.00

  • Metadata in the Digital Library: Building an

    Facet Publishing Metadata in the Digital Library: Building an

    10 in stock

    Book SynopsisThe range of metadata needed to run a digital library and preserve its collections in the long term is much more extensive and complicated than anything in its traditional counterpart. It includes the same 'descriptive' information which guides users to the resources they require but must supplement this with comprehensive 'administrative' metadata: this encompasses technical details of the files that make up its collections, the documentation of complex intellectual property rights and the extensive set needed to support its preservation in the long-term. To accommodate all of this requires the use of multiple metadata standards, all of which have to be brought together into a single integrated whole.Metadata in the Digital Library is a complete guide to building a digital library metadata strategy from scratch, using established metadata standards bound together by the markup language XML. The book introduces the reader to the theory of metadata and shows how it can be applied in practice. It lays out the basic principles that should underlie any metadata strategy, including its relation to such fundamentals as the digital curation lifecycle, and demonstrates how they should be put into effect. It introduces the XML language and the key standards for each type of metadata, including Dublin Core and MODS for descriptive metadata and PREMIS for its administrative and preservation counterpart. Finally, the book shows how these can all be integrated using the packaging standard METS. Two case studies from the Warburg Institute in London show how the strategy can be implemented in a working environment.The strategy laid out in this book will ensure that a digital library's metadata will support all of its operations, be fully interoperable with others and enable its long-term preservation. It assumes no prior knowledge of metadata, XML or any of the standards that it covers. It provides both an introduction to best practices in digital library metadata and a manual for their practical implementation.Trade Review‘This book is essential reading for anyone aiming to create a digital library from scratch. But it is also a clear, concise guide to core metadata concepts, and a handy reference for numerous schemas and technical tools, for any librarian working with metadata. I expect to be regularly referring to my copy for years to come, and I believe I will be a better librarian for it.’- Catalogue & IndexTable of Contents Aims and definitions Metadata basics Planning a metadata strategy – basic principles Planning a metadata strategy – applying the basic principles Syntax: the metadata container The overall model: METS Descriptive metadata Content rules Administrative and structural metadata Preservation metadata Interoperability and metadata Implementing the strategy: case studies Summary and conclusions Index

    10 in stock

    £47.50

  • Metadata in the Digital Library: Building an

    Facet Publishing Metadata in the Digital Library: Building an

    1 in stock

    Book SynopsisThe range of metadata needed to run a digital library and preserve its collections in the long term is much more extensive and complicated than anything in its traditional counterpart. It includes the same 'descriptive' information which guides users to the resources they require but must supplement this with comprehensive 'administrative' metadata: this encompasses technical details of the files that make up its collections, the documentation of complex intellectual property rights and the extensive set needed to support its preservation in the long-term. To accommodate all of this requires the use of multiple metadata standards, all of which have to be brought together into a single integrated whole.Metadata in the Digital Library is a complete guide to building a digital library metadata strategy from scratch, using established metadata standards bound together by the markup language XML. The book introduces the reader to the theory of metadata and shows how it can be applied in practice. It lays out the basic principles that should underlie any metadata strategy, including its relation to such fundamentals as the digital curation lifecycle, and demonstrates how they should be put into effect. It introduces the XML language and the key standards for each type of metadata, including Dublin Core and MODS for descriptive metadata and PREMIS for its administrative and preservation counterpart. Finally, the book shows how these can all be integrated using the packaging standard METS. Two case studies from the Warburg Institute in London show how the strategy can be implemented in a working environment.The strategy laid out in this book will ensure that a digital library's metadata will support all of its operations, be fully interoperable with others and enable its long-term preservation. It assumes no prior knowledge of metadata, XML or any of the standards that it covers. It provides both an introduction to best practices in digital library metadata and a manual for their practical implementation.Trade Review‘This book is essential reading for anyone aiming to create a digital library from scratch. But it is also a clear, concise guide to core metadata concepts, and a handy reference for numerous schemas and technical tools, for any librarian working with metadata. I expect to be regularly referring to my copy for years to come, and I believe I will be a better librarian for it.’- Catalogue & IndexTable of Contents Aims and definitions Metadata basics Planning a metadata strategy – basic principles Planning a metadata strategy – applying the basic principles Syntax: the metadata container The overall model: METS Descriptive metadata Content rules Administrative and structural metadata Preservation metadata Interoperability and metadata Implementing the strategy: case studies Summary and conclusions Index

    1 in stock

    £90.00

  • The Future of Enriched, Linked, Open and Filtered

    Facet Publishing The Future of Enriched, Linked, Open and Filtered

    15 in stock

    Book SynopsisThe Future of Enriched, Linked, Open and Filtered Metadata is a comprehensive and accessible guide to creating accurate, consistent, complete, user-centred and quality metadata that supports the user tasks of finding, identifying, selecting, obtaining and exploring information resources. Based on the author’s many years of academic research and work as a cataloguing and metadata librarian, it shows readers how they can configure, create, enhance and enrich their metadata for print and digital resources. The book applies examples using MARC21, RDA, FRBR, BIBFRAME, subject headings and name authorities. It also uses screenshots from cutting edge library management systems, discovery interfaces and metadata tools. Coverage includes: definitions, discussions, and comparisons among MARC, FRBR, LRM, RDA, Linked Data and BIBFRAME standards and models discussion of the underlying principles and protocols of Linked Data vis-à-vis library metadata practical metadata configuration, creation, management, and cases employing cutting edge LMS, discovery interfaces, formats and tools discussion around why metadata needs to be enriched, linked, open and filtered to ensure the information resources described are discoverable and user friendly consideration of metadata as a growing and continuously enhancing, customer-focused and user-driven practice where the aim is to support users to find and retrieve relevant resources for their research and learning. This practical book uses simple and accessible language to make sense of the many existing and emerging metadata standards, models and approaches. It will be a valuable resource for anyone involved in metadata creation, management and utilisation as well as a reference for LIS students, especially those undertaking information organisation, cataloguing and metadata modules.Trade Review"This work is a tour de force...Thoroughly recommended." -- Ian McCallum * Journal of the Australian Library and Information Association *Table of Contents Introduction to metadata Metadata strategies and quality indicators Metadata use cases Contemporary metadata principles Enriched and linked metadata Open metadata Filtered Metadata FRBR, LRM and the Notion of Work Resource Description and Access (RDA) BIBFRAME: a new metadata framework Crowdsourcing and user-generated metadata

    15 in stock

    £49.50

  • RDA Glossary

    Facet Publishing RDA Glossary

    2 in stock

    Book SynopsisThe four-year RDA Toolkit Restructure and Redesign Project included a major expansion of the standard to align RDA: Resource Description and Access with the IFLA Library Reference Model, which is the conceptual basis of RDA. This expansion included the addition of several new entities and hundreds of new elements. The RDA Glossary features the complete terminology for RDA as it was constituted for the 15 December 2020 release to the RDA Toolkit. It includes: an alphabetical listing of all RDA entities, elements, vocabulary terms and other RDA-related terms a label and definition for all entries and, where needed, a scope note, inverses and cross-references two indexes: an RDA Elements Index, which organizes RDA elements by their domain entities to give users an idea of the structure of RDA, and an RDA Controlled Vocabularies Index, which is organized by element. Developed and maintained by the RDA Steering Committee (RSC) as part of its oversight of the standard, this glossary will be a useful tool for both training and daily reference for students, instructors and cataloguers.Table of ContentsRDA Glossary

    2 in stock

    £45.00

  • Metadata

    Facet Publishing Metadata

    1 in stock

    Book SynopsisThe third edition of this landmark textbook has been thoroughly updated to incorporate the many developments and changes in metadata and related domains. Authors Marcia Lei Zeng and Jian Qin provide a solid grounding in the variety and interrelationships among different metadata types, offering a comprehensive look at the metadata schemas that exist in the world of library and information science and beyond. Readers will gain knowledge and an understanding of key topics such as: metadata building blocks, from modeling to defining properties, from designing application profiles to implementing value vocabularies, and from specification generating to schema encoding, illustrated with new examples best practices for metadata as linked data, the new functionality brought by implementing the linked data principles, and the importance of knowledge organization systems resource metadata services, quality measurement, and interoperability approaches research data management concepts like the FAIR principles, metadata publishing on the web and the recommendations by the W3C in 2017, related Open Science metadata standards such as Data Catalog Vocabulary (DCAT) version 2, and metadata-enabled reproducibility and replicability of research data standards used in libraries, archives, museums, and other information institutions, plus existing metadata standards’ new versions, such as the EAD 3, LIDO 1.1, MODS 3.7, DC Terms 2020 release coordinating its ISO 15396-2:2019, and Schema.org’s update in responding to the pandemic newer, trending forces that are impacting the metadata domain, including entity management, semantic enrichment for the existing metadata, mashup culture such as enhanced Wikimedia contents, knowledge graphs and related processes, semantic annotations and analysis for unstructured data, and supporting digital humanities (DH) through smart data. Featuring new developments driven by semantic technologies and digital data and information, with an accompanying website and supplementary learning materials, this remains the definitive primer on metadata for students, instructors, faculty, and professionals at all levels of experience.Table of ContentsMetadata

    1 in stock

    £69.95

  • Information Literacy Through Theory

    Facet Publishing Information Literacy Through Theory

    15 in stock

    Book SynopsisInformation literacy research is growing in importance, as evidenced by the steady increase in dissertations and research papers in this area. However, significant theoretical gaps remain.Information Literacy Through Theory provides an approachable introduction to theory development and use within information literacy research. It provides a space for key theorists in the field to discuss, interrogate and reflect on the applicability of theory within information literacy research, as well as the implications for this work within a variety of contexts. Each chapter considers a particular theory as its focal point, from information literacy and the social to information literacy through an equity mindset, and unpacks what assumptions the theory makes about key concepts and the ways in which the theory enables or constrains our understanding of information literacy.This book will provide a focal point for researchers, practitioners and students interested in the creation and advancement of conceptually rich information literacy research and practice.Table of Contents Introduction: Themes, Patterns and Connections Alison Hicks, Annemaree Lloyd, Ola Pilerot Democracy and Information Literacy John Buschman Information Literacy and the Social: Applying a Practice Theory View to Information Literacy Annemaree Lloyd Information Literacy in a Nexus of Practice: a Mediated Discourse Perspective Noora Hirvonen The Radical and the Radioactive: Grasping the Roots of Theoretically Informed Praxis in Brazilian Studies on Critical Information Literacy Arthur Bezerra and Marco Schneider Locating Information Literacy Within Discursive Encounters: A Conversation with Positioning Theory Alison Hicks Plural Agonistics Johanna Rivano Eckerdal Critical Literacy and Critical Design Veronica Johansson Information literacy through an equity mindset Amanda Folk Sociomateriality Jutta Haider and Olof Sundin Surfacing the body: Embodiment, Site and Source Annemaree Lloyd Variation Theory : Researching Information Literacy Through the Lens of Learning Clarence Maybee Information Literacy: What Consciousness and Cognition Can Teach Us John Budd Information Literacy Theorised Through Institutional Ethnography Ola Pilerot Conclusion: Alerting us to Difference. Alison Hicks, Annemaree Lloyd, Ola Pilerot

    15 in stock

    £49.50

  • The Scholarly Communication Handbook: From

    Facet Publishing The Scholarly Communication Handbook: From

    2 in stock

    Book SynopsisScholarly communication covers a broad range of topics and issues including copyright and intellectual property, research policy, metadata, indexing practices and data analysis techniques. But how do we approach these topics in a manner that is easy to understand for a PhD student who has just embarked on the publication process, or a librarian who provides support to researchers? This book aims to work through the interrelated scholarly communication topics and issues with the question, ‘Where to publish?’ Understanding the many considerations in selecting a publication venue or devising a research dissemination strategy, the readers will not only make informed decisions about where they publish, but they will also understand policy changes and advocacy work in relation to research and publication practices.Table of ContentsThe Scholarly Communication Handbook: From Research Dissemination to Societal Impact

    2 in stock

    £81.00

  • Rural and Small Public Libraries: Challenges and

    Emerald Publishing Limited Rural and Small Public Libraries: Challenges and

    15 in stock

    Book SynopsisRural and small public libraries provide invaluable services to their communities. These information institutions operate in areas that, when compared to national averages, have poor broadband accessibility and weaker connection speeds, low home internet adoption rates, higher unemployment rates, and less per capita access to doctors and other healthcare providers. Public libraries help to bridge these divides and help to mitigate the impact of these geographic and socioeconomic disadvantages. However, librarians are only able to do so much when they are funded by limited, primarily local revenues and are not able to achieve economies of scale that come with larger service population bases. Thus, this volume begins by defining the challenges that rural and small libraries face before shifting to an analysis of ways that these obstacles can be overcome or mitigated. Building off of this foundation, the authors explore ideas for enhancing community partnerships and outreach, using rural and small public libraries as centers for local cultural heritage activities, and training rural public librarians to better serve their publics. The authors of this volume bridge the gap between academic research and practical application, creating a volume that will allow rural librarians, trustees, and their allies to argue for greater support and enact change to benefit their service communities.Trade ReviewScholars of library and information science explore some problems particular to rural and small public libraries and suggest some solutions to them. Their topics include rural libraries and the human right to internet access, exploring rural public library assets for asset-based community development, a gap analysis of the perspectives of small businesses and rural librarians in Tennessee: developments toward a blueprint for a public library small business toolkit, exhibiting America: moving-image archives and rural or small libraries, and rural and small libraries: the tribal experience. -- Annotation ©2018 * (protoview.com) *Table of Contents1. Introduction - Rural Public Libraries in Academic and Political Contexts; Brian Real 2. Rural Libraries and the Human Right to Internet Access; Claire Petri 3. Rural Public Libraries in America: Continuing and Impending Challenges; Brian Real and Norman Rose 4. Exploring Rural Public Library Assets for Asset-Based Community Development (ABCD); Karen Miller 5. A Gap Analysis of the Perspectives of Small Businesses and Rural Librarians in Tennessee: Developments towards a Blueprint for a Public Library Small Business Toolkit; Bharat Mehra, Bradley Wade Bishop, and Robert P. Partee II 6. Rural Librarians as Change Agents in the 21st Century: Applying Community Informatics in the Southern and Central Appalachian Region to Further ICT Literacy Training; Bharat Mehra, Vandana Singh, Natasha Hollenbach, and Robert P. Partee II 7. Defining Community Archives within Rural South Carolina; Travis L. Wagner and Bobbie Bischoff 8. Exhibiting America: Moving Image Archives and Rural or Small Libraries; Jennifer L. Jenkins 9. Rural and Small Libraries: The Tribal Experience; Jennifer L. Jenkins, Guillermo Quiroga, Kari Quiballo, Herman A. Peterson, and Rhiannon Sorrell

    15 in stock

    £82.99

  • The Development of Open Government Data:

    Emerald Publishing Limited The Development of Open Government Data:

    15 in stock

    Book SynopsisOpen government data (OGD) has developed rapidly in recent years due to various benefits that can be derived through transparency and public access. However, researchers emphasize a lack of use instead of lack of disclosure as a key problem in OGD’s present development. Previous studies have approached this issue either from the supply-side, focusing on data quantity and quality, or from the demand-side, focusing on factors that affect users’ acceptance of OGD, but seldom consider both sides at the same time. This unique study compares the supply and demand sides of OGD and explores possible directions for the future development of OGD portals based on the discovered mismatches between the two. The authors improve OGD utilization by balancing the supply-side and demand-side according to citizens’ demands through OGD portals. Based on the concept of an OGD ecosystem, four connected studies are explored. The first study built an evaluation framework for understanding the development of the OGD supply-side. The second study focuses on a survey conducted to analyze the awareness and utilization of OGD portals by citizens, who are the primary users and major beneficiaries of OGD on the demand-side. A third study compares the supply and demand sides based on Diffusion of Innovation theory. A final study tests the proposed usability criteria for building an OGD portal by carrying out a between-subjects experiment including a virtual agent. Each case study examines a unique aspect of OGD in China, and also offers reflections on future directions for developing OGD. Providing a unique and enhanced theoretical and practical understanding of OGD and its usage, as well as proposing directions for OGD portals’ future development in order to encourage citizens’ OGD utilization, this is a must-read for researchers and policymakers examining the impact and possibilities of OGD.Table of ContentsChapter 1. Introduction Chapter 2. Key Concepts & Literature Review Chapter 3. An Evaluation of the Supply-Side of OGD Chapter 4. Understanding citizens’ demands for OGD and OGD utilization Chapter 5. A comparison of the supply-side and demand-side of OGD portals Chapter 6. The usability of OGD portals Chapter 7. Citizens’ acceptance and utilization of OGD portals: An experiment using a virtual agent Chapter 8. Discussion Chapter 9. Conclusion Appendix A. Complete Survey for Stage 2 Appendix B. Dialogues of the Virtual Agent for Stage 4 Appendix C. Complete Instruments for Stage 4

    15 in stock

    £75.04

  • Dealing With Change Through Information Sculpting

    Emerald Publishing Limited Dealing With Change Through Information Sculpting

    15 in stock

    Book SynopsisHow do we deal with challenging life events? Working across hundreds of research studies, Dealing With Change Through Information Sculpting uncovers how people respond informationally to major life transitions by examining our information behaviours – how we provide, seek, assess, share, use, deny, avoid, and create information – during times of personal change and explains the role of these behaviours in reconstructing ourselves following a life event. Dealing With Change Through Information Sculpting proposes the theory of Information Sculpting to describe how we respond to change and the information behaviours we use to create this response, explaining how we construct solutions to life transitions by a series of information behaviours that are used to gain a sense of coherence, purpose, and value in life. Until now there has been no text that provides an information focus on transitions across the human life span. Dealing With Change Through Information Sculpting looks at information behaviour in relationship creation and breakdown, parenting, starting and ending work, developing sexualities, becoming ill, being a victim of crime, and dying, to show how our we sculpt information solutions that transform our lives and transform ourselves. Supported by a bibliography of over 1,000 works, this book is a major reference point for those interested in how we use information during the most significant times in our lives.Table of ContentsChapter 1. Introduction Chapter 2. Dealing with Change Chapter 3. Theorising Change – Information Sculpting Chapter 4. Information Behaviour and Change Chapter 5. Families and Relationships Chapter 6. Work Chapter 7. Health Chapter 8. Sex and Sexuality Chapter 9. Crime and Surviving Crime Chapter 10. Information Sculpting and Transitions

    15 in stock

    £70.29

  • Hope and a Future: Perspectives on the Impact

    Emerald Publishing Limited Hope and a Future: Perspectives on the Impact

    15 in stock

    Book SynopsisIn a world that often questions the value of libraries and librarianship, this collection of reflective essays and future-focused research emphasizes the ways in which being an information professional continues to be a rewarding and vital profession. Including sixteen chapters written by library practitioners, researchers, and educators, this book covers topics, among others, such as the impact of K-12 school librarians on media literacy, the community power of public libraries, the transformative power of community-focused library collaborations, and strategies for implementing effective outreach for underserved populations. It is by sharing their thoughtful, vibrant, and at times painfully honest perspectives on the varied and essential roles that librarians and libraries play in our world that the authors display their passion for librarianship and demonstrate why continued support for libraries is essential.Table of ContentsIntroduction: There is Hope for Our Future! HOPE IS PART OF THE PLAN Chapter 1. The Thing with Feathers: Small Moments, Hope, and Purpose in a Career in Libraries; Vikki Terrile Chapter 2. Check Your Bias at the School Library Door: The Power of The School Librarian in an Evolving Information Landscape; Donna Mignardi and Jennifer Sturge Chapter 3. The Path to the Ivy League Leads Straight Through the Public Library; Aryssa Damron DIVERSE & INCLUSIVE Chapter 4. Moving Beyond Buzzwords: Belonging in Library Collections; Paolo Gujilde Chapter 5. Be Our Guest; Sophia Sotilleo Chapter 6. Diversity and Inclusion: Better Serving International Students at Academic Libraries; Jia He Chapter 7. Library Programs for Adults with Developmental Disabilities; Kayla Kuni Chapter 8. From Cultural Traditions to Diverse Superheroes: Strategies for Building Inclusive Youth Collections; Jewel Davis CREATING COMMUNITY Chapter 9. Libraries and the Creation of Information Access Deserts; Conrad Pegues Chapter 10. The Visual and Performing Arts in Libraries; Caley Cannon Chapter 11. Autism and Libraries: Building Communities and Changing Lives; Adriana White THE FUTURE IS WAITING Chapter 12. Synergistic Collaboration in Public Libraries: Building Bridges in the Asian American Community to Celebrate APIA Heritage Month; Jerry Dear Chapter 13. A Voice of Hope: Serving through Digitization and Initiative; Jaime Valenzuela Chapter 14. Librarians and Libraries as Twenty-first Century Transformers; Angiah Davis Chapter 15. Public Librarians and Community Engagement: The Way Forward; Meghan Moran

    15 in stock

    £73.99

  • Libraries and the Global Retreat of Democracy:

    Emerald Publishing Limited Libraries and the Global Retreat of Democracy:

    15 in stock

    Book SynopsisThis latest volume of the Advances in Librarianship series presents original research exploring the modern state of democracies and social institutions, the contributions of libraries to the health and progress of democracies, and the political problems currently facing libraries as institutions. It details the best practices of library programs that provide political literacy education and promote civic engagement within communities. These practices include ways in which libraries can help diffuse political polarization, address significant policy issues of our day, promote political information literacy, support civic engagement, and facilitate participation in democratic processes. Libraries and the Global Retreat of Democracy: Confronting Polarization, Misinformation, and Suppression is structured in three sections - questions of personal and state democracy, investigations of how the information infrastructure shapes these democracies, and explorations of the ways that libraries can and do contribute to democracy. Situating libraries within political conversations, highlighting their centrality to these discussions, Libraries and the Global Retreat of Democracy focuses on how libraries coordinate their work in political and information literacy and how these efforts can be improved, he recommendations and examples within which will serve as inspiration and motivation to its readers.Table of ContentsSection One: What is Democracy? Chapter 1. Actually-Existing Democracy and Libraries: A Mapping Exercise; John Buschman Chapter 2. A Right to be Misinformed? Considering Fake News as a Form of Information Poverty; Nicole A. Cooke Chapter 3. Facts (Almost) Never Change Minds: Libraries and the Management of Democracy-Supportive Public Perceptions; Bill Crowley Section Two: How the Information Environment Contributes to / Detracts from Democracy Chapter 4. Container Collapse and Misinformation: Why Digitization Creates Challenges for Democracy; Christopher Cyr Chapter 5. Fighting Fake News: The Cognitive Factors Impeding Political Information Literacy; Rajesh Singh and Kyle N. Brinster Chapter 6. Information Obstacle Course: Seeking the Right to Asylum at the US-Mexico Border; Amy Dickinson Section Three: Libraries as Virtual and Physical Spaces for Democracy Chapter 7. Beyond Fake News: Learning from Information Literacy Programs in Ukraine; Maria Haigh, Thomas Haigh, Maryna Dorosh, and Tetiana Matychak Chapter 8. “Politic Talks” in Academic Libraries of the South to Address a Global Democracy Recession in the United States: An Exploratory Website Analysis; Bharat Mehra and Joseph Winberry Chapter 9. Raking the Forests: Information Literacy, Political Polarization, Fake News, and the Educational Roles of Librarians; Paul T. Jaeger and Natalie Greene Taylor Chapter 10. Libraries Of, By, and For the People: Reimagining Strategies to Enhance Democratic Culture within LIS Spaces and Programming; Daniela K. DiGiacomo, Shannon M. Oltmann, and Colleen Hall

    15 in stock

    £78.99

  • The Subject Approach to Information

    Facet Publishing The Subject Approach to Information

    Out of stock

    Book SynopsisThe Internet and World Wide Web have made access to information easy but do not solve the problems of finding exactly what is wanted, to the point of overwhelming the reader with information. Since the first edition of this classic librarianship text appeared, the development of computer technology has meant that the organization of information has become a hugely complex area. This fifth edition places emphasis on the intellectual effort required to make meaningful use of the enormous amount of information now accessible to the searcher. Fully revised and updated in comprehensive detail that includes bibliographies, ample examples and quotations, it focuses on: information retrieval systems database access systems online searching and OPACs hypertext networked systems. Foskett describes how we search for information by looking at the problems involved, at the theoretical principles suggested as solutions and their practical realization as classification schemes, lists of subject headings and thesauri. Readership: This influential text is widely acknowledged to be essential reading for all students of librarianship and information management, and an invaluable reference tool for practising library and information professionals.Trade Review"Overall this new edition is very welcome. A clear and concise account of the principles and major schemes [of classification and indexing] is invaluable." -- Education for Information"The strength of this book lies not simply in its scholarship, but also in its unassuming...easy to read, easy to learn format." -- Managing InformationTable of ContentsPART I: THEORY OF INFORMATION RETRIEVAL SYSTEMS 1. Introduction 2. Features of an information retrieval system 3. Derived indexing 1: Printed indexes 4. Developments in information technology 5. Derived indexing 2: Database access systems 6. Assigned indexing 1: Semantics 7. Assigned indexing 2: Syntax PART II: PRE-COORDINATE INDEXING SYSTEMS 8. Alphabetical subject headings: Cutter to Austin 9. Systematic arrangement 10. General classification schemes 11. Notation 12. Alphabetical index 13. Organization 14. Uses of pre-coordinate indexing 15. Online public access catalogues PART III: PRE-COORDINATE INDEXING LANGUAGES 16. Introduction 17. The Dewey Decimal Classification 18. The Universal Decimal Classification 19. The Bibliographic Classification 20. The Broad System of Ordering 21. The Colon Classification 22. The Library of Congress Classification 23. Library of Congress subject headings 24. Shorter lists of subject headings PART IV: POST-COORDINATE INDEXING LANGUAGES 25. Science and technology 26. Social sciences and humanities 27. Visual art and graphics PART V: THE FUTURE 28. Digital libraries

    Out of stock

    £58.46

  • Information Needs Analysis: Principles and

    Facet Publishing Information Needs Analysis: Principles and

    3 in stock

    Book SynopsisIf you want to provide an information service that truly fulfils your users' needs, this book is essential reading. Analysing and assessing the information needs of clients is key to the provision of effective service and appropriate collections in both face-to-face and virtual library services. The importance of information needs analysis is widely recognized by information professionals, but currently there is little substantive, detailed work in the professional literature devoted to this important topic. This new book is designed to fill that gap, by supporting practitioners in developing an information needs analysis strategy, and offering the necessary professional skills and techniques to do so. It will offer guidance to team leaders and senior managers in all areas of library work, especially those involved in collection management, service provision and web development, and is equally applicable to the needs of academic, public, government, commercial and other more specialized library and information services. The text adopts a hands-on, jargon-free approach, and includes relevant examples, case studies, reader activities and sources of further reading. Key areas covered include: what is information needs analysis? how is needs analysis conducted? what are the varieties of needs analysis? how are analyses evaluated and reported? Readership: The book will be essential reading for library and information practitioners, team leaders and senior managers. It will also be a core text on course reading lists in departments of library and information studies.Table of Contents1. Background to needs analysis for information managers Introduction Information needs analysis rather than information needs assessment Understanding the concept of need Defining ‘needs’ in relation to ‘wants’ and ‘demands’ Defining information needs analysis Types of information needs Reasons for conducting an information needs analysis Review of Chapter 1 Further reading References 2. The importance of context in information needs analysis Introduction The cultural context Information needs awareness in context Purpose and perceived importance Determining the communities Making use of existing data Review of Chapter 2 Further reading References 3. Models and types of information needs analysis Introduction The literature The system approach The target group approach The contexts of needs assessments Comparing the perspectives Information needs analyses in information management contexts Review of Chapter 3 Further reading References 4. The stages of information needs analysis Introduction Four stages of needs analysis The recursive nature of INA research Qualitative and quantitative frameworks for data analysis The stages of ex post intervention Review of Chapter 4 Further reading References Appendix 4.1: Gantt chart 5. Gathering data for information needs analyses Introduction How we have reached this juncture The primary research question The research population The data-gathering method Data analysis Validity and reliability Ethical considerations Practical issues to consider when choosing a method The main data-gathering methods Examples of data-gathering methods selected in INAs Review of Chapter 5 Further reading References 6. Gathering data from existing sources Introduction The data External data Internally created data The methods Conclusion Review of Chapter 6 Further reading References 7. Gathering data through surveys Introduction What is a survey? Planning for a survey Conducting a survey Preparing for data analysis Review of Chapter 7 Further reading References 8. Gathering data through interviews Introduction Thoughts on managing qualitative data collection Interviews Focus groups Observation Other qualitative methods Review of Chapter 8 Further reading References 9. Analysing and integrating information needs analysis data Introduction Analysing and integrating information The information analysis stage in the INA process Qualitative data Quantitative data Descriptive statistics Inferential statistics Review of Chapter 9 Further reading References 10. Reporting on an information needs analysis Introduction The audience and its impact on the final report Validity and reliability The writing process The structure of an INA report The use of graphics Other means of communicating the results Review of Chapter 10 Further reading References

    3 in stock

    £61.75

  • Information Architecture: Designing Information

    Facet Publishing Information Architecture: Designing Information

    Out of stock

    Book SynopsisThe advent of the computer has facilitated an exponential growth in the tools and techniques for manipulating information. Much of the development has been ad-hoc, driven by general management practises of gaining productivity and efficiency through the greater use of computers. Little attention has been paid to the broader issues of coherence and co-ordination of the information increasingly used to drive modern organizations. This book addresses these broader issues. It starts from the perception that information systems and sources need to be designed within a framework, an architecture, which requires a detailed understanding of the roles of the information and the tools to manipulate it, within the organization. The different elements of the architecture are described and analysed and the necessity to undertake detailed and continuous research into developments in computer hardware, software and in information management is emphasised. In addition, the roles of the various parties, general management, computing personnel and information professionals as joint owners of the information architecture are analysed. Chapters include: overview of information architecture; hardware, networks and software; the need to plan IT environments; working with IT personnel; the software environment; knowledge representation: taxonomies; classification; thesauri; interoperability: the semantic web; role of Markup; ontologies; the user interface; designing for users. Readership: The primary audience is senior and middle managers in the information profession: this will include all professionals in the corporate information sector, including knowledge managers. The book will also be of great interest to all students of information and knowledge management and also on business and IT-related courses.Trade Review"This important book both catches and perpetuates the wave of interest that appears to be building in Europe over Information Architecture." -- Information World Review"Librarians interested in staying on the cutting edge of technology, specifically web site design, will welcome this volume." -- Library JournalTable of ContentsA brief history of information architecture - Peter Morville Introduction - Barry Mahon and Alan Gilchrist PART 1: THE DESIGN ENVIRONMENT 1. Developing an information model for information- and knowledge-based organizations - Mike Fisher 2. Document, information, data, content: How to model information? - Catherine Leloup 3. Developing a scalable information architecture for a cross-sectoral, distributed citizen’s information system: The Seamless UK experience - Mary Rowlatt with Cathy Day, Jo Morris and Rob Davies PART 2: SOFTWARE ENVIRONMENTS 4. Specifying and procuring software - Bob Wiggins 5. The care and feeding of software vendors for IA environments - John Gregory 6. A flexible architecture for managing current awareness - Sabine Kruse and Manfred Hauer PART 3: MANAGING METADATA 7. Why and when would you use XML in text-based systems? - Derek Sturdy 8. Topic maps: Indexing in 3-D - Bob Bater 9. A devolved architecture for public sector interoperability - Stella G. Dextre Clarke 10. Identifiers and interoperability - Elizabeth Scott-Wilson 11. Information architecture and vocabularies for browse and search - Amy J. Warner 12. The taxonomy: A mechanism, rather than a tool, that needs a strategy for development and application - Alan Gilchrist 13. From architecture to construction: The electronic records management programme at the DTI - Liz MacLachlan 14. Building a business taxonomy: A work in progress - Ruth McLaughlin and Angela GreenwoodPART 4 THE USER INTERFACE 15. Interfaces: Expressions of IA - Janice Fraser 16. Guru interview - Marylaine Block interviews - Genie Tyburski 17. Designing a worldwide experience for PeopleSoft - Janice Fraser and Camille Sobalvarro

    Out of stock

    £58.46

  • Information Users and Usability in the Digital

    Facet Publishing Information Users and Usability in the Digital

    Out of stock

    Book SynopsisInformation users and usability constitute the main building blocks of today's electronic information world. This important new text is the first to give a holistic overview of all of the necessary issues relating to information users and the usability of information services in the digital world, including user-centred design, and the characteristics and behaviour of information users. This book helps readers understand why information users and the usability of information services are important and equips them to play a proper role in designing user-centred information systems and services and to properly exploit information services for the maximum benefit of users. It covers all of the major issues, the current situation and what the various research studies from around the world show. The chapters are: An introduction to information users and usability Information needs and user studies Human information behaviour studies and models Usability study basics Usability study participants Usability data analysis Web usability The usability of digital libraries Digital divide, digital natives and usability Issues and trends in usability research. Readership: The is essential reading for researchers and practitioners interested in the design and evaluation of digital information systems and services, as well as for students on library, information, and digital library courses.Trade Review"Aiming to fill a need for books on usability written for professionals who design and provide online information services, this is a clear and accessible guide to examining information needs and developing effective user studies to assess online information services. G.G. and Sudatta Chowdhury approach their topic from a library and information science perspective, giving the reader basic skills that can be used to design, conduct, analyze, and apply usability research when developing online information services. VERDICT: Highly recommended for libraries and library professionals providing resources via the Internet." -- Library Journal"Chowdhury and Chowdhury's contribution is well-rounded and informed by extensive use of the research literature (all of which is listed at the end of every chapter). Information Users… is therefore a recommended for the postgraduate student and new usability practitioner alike." -- Library Review"The comprehensive coverage of the book, both in topics and citations to key publications, and simplicity in the presentation and visualisation of the issues makes the book a great source for information science researchers, practitioners, students and lecturers who want an overall view of usability and user studies or who want to build/expand knowledge in the field of design and evaluation of digital information systems and services." -- Online Information Review"The book by Gobinda and Sudata Chowdhury is a timely and necessary text for the students and teachers in several information and web-related disciplines combining the ideas from user studies with the design and implementation of usability studies. It is quite practically oriented to giving a coherent and fundamental introduction to designing a usability study based on understanding of user needs and behaviour… The book is rich in graphic material and figures illustrating a variety of discussed features. These illustrations provide additional insight into the details of usability studies and methodology. In addition, the text that is already written in clear and readable style becomes even more instructional. The editors of the book perceive the expanding number and variety of devices used to access digital content as a challenge to usability of resources. However, I think that this textbook can serve a wider purpose as the main content is related to the lasting information behaviour models and methodology. These are also applicable to design the usability studies for a variety of devices helping to access Websites, digital libraries or e-books." -- Information Research"Ranging from theory and background summaries to practical examples and techniques, the book progresses through a series of concepts, beginning with an overview of information-seeking models, following with an outline of usability research. In ten chapters, the authors concisely capture the core concepts of usability, emphasizing throughout the role of the information users and discussing who they are, what they want, and what they need." -- The Library QuarterlyTable of Contents1. Introduction Information users Users in the web environment User studies Human information behaviour The usability and evaluation of information services So, what’s the problem? About this book Summary References 2. Information needs and user studies Introduction Information needs Analysis of information needs User studies Factors affecting information needs User study methods Qualitative vs quantitative research in user studies Methods of data collection Summary References 3. Human information behaviour studies and models Introduction Human information behaviour Information seeking and retrieval Models in human information behaviour and information seeking and retrieval Information seeking on the web Some new information seeking behaviour models Summary References 4. Usability study basics Introduction Usability How to conduct a usability study Summary References 5. Usability study participants Introduction Selection of study participants Challenges when selecting study participants Summary References 6. Usability data analysis Introduction Data types Independent vs dependent variables Nominal vs ordinal data Descriptive vs inferential statistics Parametric vs non-parametric tests Comparing means: t-tests vs ANOVA tests Correlation analysis Chi square tests Qualitative analysis Summary References 7. Web usability Introduction What are the challenges? Which method? User-centred design and accessibility issues Web usability and accessibility Usability metrics and heuristic evaluation Summary References 8. The usability of digital libraries Introduction Approaches to digital library usability studies Usability factors in digital libraries Digital library usability study models and techniques Usability studies conducted by members of the Digital Library Federation Usability studies of Europeana Digital Library MEDLIS: a digital library usability model Summary References 9. The digital divide, digital natives and usability Introduction Connotations of the digital divide Indicators of digital divide Digital divide indicators and usability The digital divide and digital natives Information skills and usability Context and the digital divide Summary References 10. Issues and trends in usability research Introduction Usability methods and techniques External factors affecting usability Emerging technologies for access to digital content Usability of e-books Emerging access and business models Social challenges: the digital divide and information skills Conclusion References

    Out of stock

    £63.00

  • Innovations in Information Retrieval:

    Facet Publishing Innovations in Information Retrieval:

    Out of stock

    Book SynopsisThe advent of new information retrieval (IR) technologies and approaches to storage and retrieval provide communities with previously unheard of opportunities for mass documentation, digitization, and the recording of information in all its forms. This book introduces and contextualizes these developments and looks at supporting research in IR, the debates, theories and issues. Contributed by an international team of experts, each authored chapter provides a snapshot of changes in the field, as well as the importance of developing innovation, creativity and thinking in IR practice and research. Key discussion areas include: browsing in new information environments classification revisited: a web of knowledge approaches to fiction retrieval research music information retrieval research folksonomies, social tagging and information retrieval digital information interaction as semantic navigation assessing web search machines: a webometric approach. Readership: LIS professionals , researchers and students, and for all those interested in the future of IR.Trade Review"...an invaluable starting point for undergraduate and graduate information science students looking for ideas for essay and research topics, and also as an illustration of how to write good literature reviews. There must be around 500 or more papers cited in total, and anyone in the IR community and many in enterprise search would benefit from the insights provided by the authors. Definitely a five-star rating.""...a welcome addition to the existing literature in the field of information retrieval. This is a very stimulating and thought provoking book which reads easily. Furthermore, it is a book that scholars, researchers or practitioners interested in information retrieval should not be without." -- The Electronic Library"...the book makes the case for IR being an expansive area of study, and the academy-centred magpie approach is ideally suited to its defined target audience – master’s-level students in ILS wanting information and inspiration. The volume, in different ways, offers both." -- ISKO UK"Innovations in Information Retrieval provides interesting material on a fast changing dynamic topic with lots of insight by the contributing authors...there are certainly many leads to follow for further research opportunities in all of the topics covered, should one feel inclined to do so." -- Library ManagementTable of ContentsForeword - Ina Fourie Introduction - Allen Foster and Pauline Rafferty 1. Encountering on the road to Serendip? Browsing in new information environments - David Bawden 2. Classification revisited: a web of knowledge - Aida Slavic 3. Approaches to fiction retrieval research: from theory to practice? - Anat Vernitski and Pauline Rafferty 4. Music information retrieval research - Charlie Inskip 5. Folksonomies, social tagging and information retrieval - Isabella Peters 6. Digital information interaction as semantic navigation - Richard Kopak, Luanne Freund and Heather L. O’Brien 7. Assessing web search engines: a webometric approach - Mike Thelwall

    Out of stock

    £63.00

  • Introducing RDA: A Guide to the Basics

    Facet Publishing Introducing RDA: A Guide to the Basics

    Out of stock

    Book SynopsisThe release of Resource Description and Access is not the release of a revised standard; it represents a total shift in the understanding of the whole cataloguing process. This shift from the Anglo-American Cataloguing Rules (AACR) to RDA will require a fundamental re-orientation in the way library staff, especially cataloguing staff, approach the function of describing resources and creating access to them. This book will assist professionals with this transition. The book guides the reader through the key topics and questions providing a concise explanation of RDA, its implementation and its expected benefits for users and cataloguers. Key sections include: what is RDA? placing RDA in context why are we changing to RDA? making the transition to RDA after implementation. Readership: This book is an essential introductory guide not only for cataloguers but for all library staff, information professionals, support staff and LIS studentsTrade Review"This is the best explanation I have yet seen on RDA as a whole. I would strongly recommend buying this book for your library, so that everyone can understand the new changes and standards that will influence how libraries and others will deal with the description and organization of information in the future." -- Collection Building"The book provides a basic understanding of how our work will transition once we adopt RDA. There is a good general introduction to RDA... There is an especially good introduction to the use of the RDA Toolkit, including descriptions of Toolkit navigation and explanations of how the Toolkit may be integrated into our work…Introducing RDA could provide an introduction for the uninitiated technical services librarian, for library administrators and for interested public services or systems folks. It’s a good first step toward the understanding needed for application or use." -- TechKNOW"Introducing RDA is a valuable resource for all cataloguers and most definitely one no library planning to changeover from AACR2 to RDA should be without. It also is a valuable source for faculties faced with the teaching of the new cataloguing standard." -- The Electronic Library"...covers the essentials of resource description and...is likely to serve well teachers and students of what may still be called cataloguing (or perhaps 'metadata production')." -- Information ResearchChris Oliver has worked at the McGill University Library since 1989, as a cataloguing librarian and cataloguing manager. Her current position is Coordinator of Cataloguing and Authorities. She received her MA and MLIS degrees from McGill University. Chris is the Chair of the Canadian Committee on Cataloguing and has been a member of the Committee since 1997. This has given her the opportunity to be involved with the evolution of RDA from its beginning. She served as a member of the Joint Steering Committee's Format Variation Working Group and as Chair of the RDA Outreach Group. She has given presentations on RDA in Canada, the United States, and internationally..."Highly recommended for novice and experienced catalogers as well as library school faculty and students seeking basic information on RDA and its implementation." -- Library Journal"Cataloging and technical services librarians are keen to learn about Resource Description and Access (RDA) and this handy guide is an excellent introduction to it." -- TechnicalitiesTable of Contents1. What is RDA? 2. RDA and the International Context 3. FRBR and FRAD in RDA 4. Continuity with AACR2 5. Where Do We See Changes? 6. Implementing RDA 7. Advantages, Present and Future Selected Resources and Readings

    Out of stock

    £53.96

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