Business and Management Books

Book SynopsisAn international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life.Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out.In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.

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Book SynopsisNew York Times bestseller — over 25 million copies soldThe No. 1 Most Influential Business Book of the Twentieth Century '[Thirty] years after it first appeared, the wisdom of The 7 Habits is more relevant than ever . . . exactly what we need now' Arianna Huffington Considered one of the most inspiring books ever written, The 7 Habits of Highly Effective People has guided generations of readers for the past three decades. Presidents and CEOs have kept it by their bedsides, students have underlined and studied passages from it, teachers and parents have drawn from it, and individuals of all ages and occupations have used its step-by-step pathway to adapt to change and take advantage of the opportunities that change creates. Now this thirtieth anniversary edition of the timeless classic commemorates the wisdom of the 7 habits with fresh insights from Sean Covey. With penetrating insights

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Book SynopsisTrade Review"More than any other business book released this year, "Hard Things" gives an insider's perspective on what it's like to lead and scale a startup." -- --Business Insider's Best Business Books of 2014 "This is easily one of the essential books every business leader should read if they're looking for proven and honest management advice." -- --Entrepreneur's 25 Amazing Business Books from 2014 "The most valuable book on startup management hands down" -- PandoDaily "There is more than enough substance in Mr. Horowitz's impressive tome to turn it into a leadership classic." -- The Economist

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Book SynopsisChange your job to change your life.Are you tired of the grind of the 9-to-5 job and dreaming of professional satisfaction on your own terms? You can quit the rat race and start up on your own – and you don't need an MBA or a huge investment to do it. The $100 Startup by Chris Guillebeau is your escape hatch.With practical advice, this is your manual to a new way of living. Not around traditional employment, but around your dreams.Learn how to:- Earn a good living on your own terms, when and where you want- Achieve that perfect blend of passion and income to make work something you love- Take crucial insights from 50 ordinary people who started a business with $100 or less- Spend less time working and more time living your lifeStrike the perfect blend of passion and income and break free from the confines of a monotonous job.'The money you have is enough. Chris makes it crystal cleTrade ReviewThe money you have is enough. Chris makes it crystal clear: there are no excuses left. START. Start now, not later. Hurry -- Seth Godin, New York Times bestselling authorThoughtful, funny and compulsively readable, this guide shows how ordinary people can build solid livings, with independence and purpose, on their own terms -- Gretchen Rubin, New York Times bestselling author of The Happiness Project

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Book SynopsisFor readers of Walter Isaacson's Steve Jobs and Chris Miller's Chip War, a riveting look at how Apple helped build China's dominance in electronics assembly and manufacturing only to find itself trapped in a relationship with an authoritarian state making ever-increasing demands.

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Book SynopsisThis is the long-awaited third edition of this highly regarded comparative overview of corporate law. This edition has been comprehensively revised and updated to reflect the profound changes in corporate law and governance practices that have taken place since the previous edition. These include numerous regulatory changes following the financial crisis of 2007-09 and the changing landscape of governance, especially in the US, with the ever more central role of institutional investors as (active) owners of corporations. The geographic scope of the coverage has been broadened to include an important emerging economy, Brazil. In addition, the book now incorporates analysis of the burgeoning use of corporate law to protect the interests of external constituencies without any contractual relationship to a company, in an attempt to tackle broader social and economic problems. The authors start from the premise that corporations (or companies) in all jurisdictions share the same key legal attributes: legal personality, limited liability, delegated management, transferable shares, and investor ownership. Businesses using the corporate form give rise to three basic types of agency problems: those between managers and shareholders as a class; controlling shareholders and minority shareholders; and shareholders as a class and other corporate constituencies, such as corporate creditors and employees. After identifying the common set of legal strategies used to address these agency problems and discussing their interaction with enforcement institutions, The Anatomy of Corporate Law illustrates how a number of core jurisdictions around the world deploy such strategies. In so doing, the book highlights the many commonalities across jurisdictions and reflects on the reasons why they may differ on specific issues. The analysis covers the basic governance structure of the corporation, including the powers of the board of directors and the shareholder meeting, both when management and when a dominant shareholder is in control. It then analyses the role of corporate law in shaping labor relationships, protection of external stakeholders, relationships with creditors, related-party transactions, fundamental corporate actions such as mergers and charter amendments, takeovers, and the regulation of capital markets. The Anatomy of Corporate Law has established itself as the leading book in the field of comparative corporate law. Across the world, students and scholars at various stages in their careers, from undergraduate law students to well-established authorities in the field, routinely consult this book as a starting point for their inquiries.Table of Contents1: John Armour, Henry Hansmann, Reinier Kraakman, and Mariana Pargendler: What is Corporate Law? 2: John Armour, Henry Hansmann, and Reinier Kraakman: Agency Problems and Legal Strategies 3: John Armour, Luca Enriques, Henry Hansmann, and Reinier Kraakman: The Basic Governance Structure: The Interests of Shareholders as a Class 4: Luca Enriques, Henry Hansmann, Reinier Kraakman, and Mariana Pargendler: The Basic Governance Structure: Minority Shareholders and Non-Shareholder Constituencies 5: John Armour, Gerard Hertig, and Hideki Kanda: Transactions with Creditors 6: Luca Enriques, Gerard Hertig, Hideki Kanda, and Mariana Pargendler: Related-Party Transactions 7: Edward Rock, Paul Davies, Hideki Kanda, Reinier Kraakman, and Wolf-Georg Ringe: Fundamental Changes 8: Paul Davies, Klaus Hopt, and Wolf-Georg Ringe: Control Transactions 9: Luca Enriques, Gerard Hertig, Reinier Kraakman, and Edward Rock: Corporate Law and Securities Markets 10: John Armour, Luca Enriques, Mariana Pargendler, and Wolf-Georg Ringe: Beyond the Anatomy

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Book SynopsisThink like a trader. Act like a trader. Become a Super Trader."Let your profits run!" It's the golden rule by which all Super Traders live. With the help of investing guru Dr. Van K. Tharp, you can join the ranks of full-timetraders who consistently master the market.Super Trader provides a time-tested strategy for creating the conditions that allow you to reach levels of trading success you never thought possible. Providingexpert insight into both trading practices and psychology, Tharp teaches you how to steadily cut losses short and meet your investment goals through the use of position sizing strategies--the keys to steady profitability. Tharp offers concepts and tactics designed to help you: CREATE AND MEET YOUR SPECIFIC UNDERSTAND THE BIG PICTURE CONQUER COUNTERPRODUCTIVE THINKING MASTER THE ART OF POSITION SIZING STRATEGIES With Tharp's proven methods, you can live the dream of enjoying above-average profits under various mark

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Book SynopsisTrade Review“Robert Cialdini has done the impossible: he has improved a masterpiece. The new version of Influence is a marvelously rich and engaging account of the subtle power that people exert on each other.” — Daniel Kahneman, Nobel Prize laureate and author of Thinking, Fast and Slow and Noise “If there is only one book you’ll ever read, if there is only one expert whose advice you’ll trust, it should be this book and this author, Robert Cialdini.” — Angela Duckworth, author of Grit and founder and CEO of Character Lab “This is the most important book ever written about the science of persuasion, and it just keeps getting better. I can’t imagine a more fascinating, more practical read.” — Adam Grant, New York Times bestselling author of Think Again and Originals and host of the TED podcast WorkLife "Anyone who wants their abilities in communication or negotiation to be at their highest level has to read Robert Cialdini's book Influence. Your knowledge base is simply incomplete without it." — Chris Voss, author of the Wall Street Journal bestseller Never Split the Difference “Influence is now even more practical and powerful. The new principle of unity alone is a game changer. Bravo!” — BJ Fogg, Ph.D., founder of Stanford’s Behavior Design Lab “The clouds have parted for everyone who wants to dent the universe. A new edition of what is already indispensable just got more so.” — Guy Kawasaki, chief evangelist of Canva and creator of the Remarkable People podcast "In this update of his classic book, the world's most practical social psychologist shares his wisdom and reveals his charm. There's dynamite here. Please use what you learn with care!" — Richard Thaler, Nobel Prize laureate and author of Nudge and Misbehaving “If you could read just one book on how to be more effective in business and life, I’d pick Influence. It’s a tour de force that Cialdini has somehow made more marvelous.” — Katy Milkman, professor at the Wharton School, host of the Choiceology podcast, and author of How to Change “A phenomenal book! Whether you seek to boost sales, strike a better deal, or improve your relationships, Influence offers scienti?cally tested principles that can change your life.” — Daniel L. Shapiro, Ph.D., founder and director of the Harvard International Negotiation Program and author of Negotiating the Nonnegotiable “Influence richly deserves its status as the de?nitive book on the subject. I learned so much from this revised edition, and so will you.” — Tim Harford, author of The Data Detective (US)/How to Make the World Add Up (UK) “Prepare to be dazzled. Bob Cialdini is the godfather of in?uence, and the original version of this book is already a classic. Whether you’re trying to in?uence or understand how others in?uence you, this book will show you how.” — Jonah Berger, professor at the Wharton School and author of Contagious and The Catalyst “A remarkable effort and achievement. Influence remains the brilliantly written treatise on fundamental principles of human behavior, with the addition of a timely new principle.” — Jeffrey Pfeffer, Thomas D. Dee II Professor of Organizational Behavior at the Stanford Graduate School of Business and author of Power: Why Some People Have It—and Others Don’t “Influence is a modern business classic that has profoundly shaped the ?elds of marketing and psychology. Robert Cialdini’s new edition makes a brilliant book even better, with robust new insights and examples.” — Dorie Clark, author of Reinventing You and executive education faculty, Duke University Fuqua School of Business “The new Influence is nothing short of a masterpiece. The writing is both timeless and worth reading immediately.” — Joe Polish, founder of Genius Network “Influence is a must-read for anyone who wants to understand the decision-making process. It is simply essential reading in the canon of psychology and behavioral ?nance.” — Barry Ritholtz, chairman and chief investment of?cer of Ritholtz Wealth Management “Cialdini has made a classic even better. This updated edition of Influence af?rms its place as one of the most important books on business and behavior of the last ?fty years. The new additions are terri?c.” — Daniel H. Pink, author of When, Drive, and To Sell Is Human "Influence is the only book I’ve assigned to my organizational behavior students at Stanford for the last twenty-?ve years. Students love it, and, years later, rave about how helpful it is has been throughout their careers. The new version is even more useful and nuanced— and even more fun to read." — Robert I. Sutton, professor at the Stanford Graduate School of Business and author of seven books, including New York Times bestsellers The No Asshole Rule and Good Boss, Bad Boss “Like every psychologist I know (and like many thousands of others who are curious about how the world works), I got my start learning about persuasion with Bob Cialdini’s Influence. This revised edition builds so meaningfully on the worn ?rst edition sitting next to my desk—Influence will continue to clarify and inspire the art and science of persuasion for years to come.” — Betsy Levy Paluck, professor of psychology and public affairs, deputy director of the Kahneman-Treisman Center for Behavioral Science and Public Policy, Princeton University "Robert Cialdini is a pioneer in translating complex scientific work into a fun and digestible form that the rest of us can understand and benefit from. In this updated version of Influence, Cialdini updates what was already a powerhouse book with the latest, cutting edge research and new narratives to masterfully draw the reader in. Influence was always a must read and, now, it is even more so." — Annie Duke, author of Thinking in Bets and How to Decide

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Book SynopsisTrade Review“Divergent Mind explores powerful and positive ways to understand our fundamental differences. Its focus on women is much needed and timely. The book de-pathologizes those of us who most profoundly and intensely think and feel the world around us. I found it to be eye-opening and healing.” — Mary Pipher, New York Times bestselling author of Women Rowing North and Reviving Ophelia "American psychiatry has increasingly taught our society to think that people can be divided into two categories: those who are 'normal' and those who are 'not normal.' In Divergent Mind, Jenara Nerenberg powerfully writes of an urgent need to scrap that way of thinking, and replace it with a societal appreciation for the many gifts that people with divergent minds bring to our world. Hers is a clarion call for change." — Robert Whitaker, New York Times bestselling author of Anatomy of an Epidemic and Mad in America “This book is powerful, much-needed for our times, and Jenara Nerenberg offers a unique blend of personal, scientific, and societal analysis. Divergent Mind is really for all women, giving them the chance to understand each others’ invisible differences and gifts.” — Elaine Aron, PhD, bestselling author of The Highly Sensitive Person “What is ‘normal’? Who gets to decide? Jenara Nerenberg’s wide-ranging Divergent Mind asks and answers these and other essential questions, offering a vision for how individuals and society can take better advantage of the many ways in which we are human.” — Louise Aronson, MD, New York Times bestselling author of Elderhood: Redefining Aging, Transforming Medicine, Reimagining Life “This wonderfully positive and accessible introduction to the neurodiversity paradigm is packed with life-changing insight for anyone whose way of experiencing the world diverges from the ordinary.” — Nick Walker, PhD, autistic neurodiversity scholar and aikido teacher “Empowering…. This important book not only advocates for research and innovation; it demonstrates the power of acceptance, kindness, and the celebration of differences.” — Booklist “An extraordinary, jaw-dropping take on a topic with which many women will identify.” — Library Journal STARRED review

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Book SynopsisInternational expert and business guru David Maister offers a brilliant and accessible guide to every management issue at play in professional service firms.

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Book SynopsisA must-read for sales reps, managers, and professional-services execs looking to do right by loyal customers--and profit from an influx of new accounts.Trade Review'Everyone in sales is responsible for new business development. Period. End of story. But as Mike Weinberg so clearly puts it, 'No one ever defaults to prospecting.' If you constantly struggle to generate new business, you owe it yourself to read New Sales. Simplified. You will learn everything you need to do to stand out from the competition, get more appointments, and close more deals. Oh, and you will have more fun doing it!' --Kelley Robertson, CEO, The Robertson Training Group, and author of Stop, Ask and Listen and The Secrets of Power Selling'In a time when too much of the sales literature is filled with hyperbole, tricks, and gimmicks, New Sales. Simplified stands out as a refreshing change. It's packed with pragmatic advice, all the result of Mike's deep experience in selling. What works in selling is sharp, disciplined execution of the basics. Every page of Mike's book reminds the reader of this and vividly demonstrates how the basics work. It's a refreshing reminder to the experienced sales professional and a critical guidebook for the new salesperson. Read it, annotate it, keep it within reach.' --Dave Brock, President, Partners in Excellence'Mike Weinberg's coaching and the approach presented in New Sales. Simplified. have been game-changers for our firm. Our revamped sales story is getting us in front of significantly more Fortune 500 prospects, and Mike's method for conducting sales calls has changed the entire dynamic of the sales dance and helped shorten our sales cycle.' --Thomas H. Lawrence, CEO, Smartlight Subrogation'New Sales. Simplified. is truly priceless. This is a book you don't read once; it's one you read with a highlighter and pad, taking notes on each topic. After you've read it and marked it up, you'll find yourself coming back time and time again for more ideas to help you grow your sales.' --Mark Hunter, The Sales Hunter, author of High-Profit Selling'When you've tired of every new flavor-of-the-month sales theory and are ready to get serious about pursuing and acquiring new customers, this book is for you. Mike Weinberg tells it like it is, presents timeless sales truths, and [provides] a simple, straightforward approach to developing new business. Prepare to be entertained and energized.' --Charles H. Green, coauthor of The Trusted Advisor, author of Trust-Based Selling, and CEO of Trusted Advisor AssociatesTable of Contents Contents Foreword by S. Anthony Iannarino Acknowledgments Introduction Chapter 1: Sales Simplified and a Dose of Blunt Truth Chapter 2: The “Not-So-Sweet 16” Reasons Salespeople Fail at New Business Development Chapter 3: The Company’s Responsibility for Sales Success Chapter 4: A Simple Framework for Developing New Business Chapter 5: Selecting Targets -- First for a Reason Chapter 6: Our Sales Weapons: What’s in the Arsenal? Chapter 7: Your Most Important Sales Weapon Chapter 8: Sharpening Your Sales Story Chapter 9: Your Friend the Phone Chapter 10: Mentally Preparing for the Face-to-Face Sales Call Chapter 11: Structuring Winning Sales Calls Chapter 12: Preventing the Buyer’s Reflex Resistance to Salespeople Chapter 13: I Thought I Was Supposed to Make a Presentation Chapter 14: Planning and Executing the Attack Chapter 15: Rants, Raves, and Reflections Chapter 16: New Business Development Selling Is Not Complicated Index

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Book SynopsisLean Thinking was launched in the fall of 1996, just in time for the recession of 1997. It told the story of how American, European, and Japanese firms applied a simple set of principles called ''lean thinking'' to survive the recession of 1991 and grow steadily in sales and profits through 1996. Even though the recession of 1997 never happened, companies were starving for information on how to make themselves leaner and more efficient. Now we are dealing with the recession of 2001 and the financial meltdown of 2002. So what happened to the exemplar firms profiled in Lean Thinking? In the new fully revised edition of this bestselling book those pioneering lean thinkers are brought up to date. Authors James Womack and Daniel Jones offer new guidelines for lean thinking firms and bring their groundbreaking practices to a brand new generation of companies that are looking to stay one step ahead of the competition.

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Book SynopsisThe bestselling guide to Toyotaâs legendary philosophy and production systemâupdated with important new frameworks for driving innovation and quality in your businessOne of the most impactful business guides published in the 21st Century, The Toyota Way played an outsized role in launching the continuous-improvement movement that continues unabated today. Multiple Shingo Award-winning management and operations expert Jeffrey K. Liker provides a deep dive into Toyotaâs world-changing processes, showing how you can learn from it to develop your own improvement program that fits your conditions. Thanks in large part to this book, managers across the globe are creating workforces and systems that produce the highest-quality products and services, establish and retain customer loyalty, and drive business profitability and sustainability. Now, Liker has thoroughly updated his classic guide to include:Completely revised data and updTable of ContentsForeword (to the First Edition) by Gary ConvisAcknowledgmentsPreface: The Wonderful Wacky World of LeanINTRODUCTION The Toyota Way: Using Operational Excellenceas a Strategic WeaponA Storied History: How Toyota Becamethe World’s Best ManufacturerPART ONEPHILOSOPHY: LONG-TERM SYSTEMS THINKINGPRINCIPLE 1 Base Your Management Decisions on Long-TermSystems Thinking, Even at the Expense of Short-TermFinancial GoalsPART TWOPROCESS: STRUGGLE TO FLOW VALUETO EACH CUSTOMERPRINCIPLE 2 Connect People and Processes Through ContinuousProcess Flow to Bring Problems to the SurfacePRINCIPLE 3 Use “Pull” Systems to Avoid OverproductionPRINCIPLE 4 Level Out the Workload, Like the Tortoise,Not the Hare (Heijunka)PRINCIPLE 5 Work to Establish Standardized Processes asthe Foundation for Continuous ImprovementPRINCIPLE 6 Build a Culture of Stopping to IdentifyOut-of-Standard Conditions and Build in QualityPRINCIPLE 7 Use Visual Control to Support People inDecision-Making and Problem SolvingPRINCIPLE 8 Adopt and Adapt Technology That SupportsYour People and ProcessesPART THREEPEOPLE: RESPECT, CHALLENGE, AND GROWYOUR PEOPLE AND PARTNERS TOWARDA VISION OF EXCELLENCEPRINCIPLE 9 Grow Leaders Who Thoroughly Understand the Work,Live the Philosophy, and Teach It to OthersPRINCIPLE 10 Develop Exceptional People and Teams WhoFollow Your Company’s PhilosophyPRINCIPLE 11 Respect Your Value Chain Partners by ChallengingThem and Helping Them ImprovePART FOURPROBLEM SOLVING: THINK AND ACT SCIENTIFICALLYTO IMPROVE TOWARD A DESIRED FUTUREPRINCIPLE 12 Observe Deeply and Learn Iteratively (PDCA)to Meet Each ChallengePRINCIPLE 13 Focus the Improvement Energy of Your PeopleThrough Aligned Goals at All LevelsPRINCIPLE 14 Learn Your Way to the Future Through Bold Strategy,Some Large Leaps, and Many Small StepsPART FIVECONCLUSION: BE THOUGHTFULAND EVOLVE YOUR ENTERPRISEGrow Your Own Lean Learning Enterprise—GettingIdeas and Inspiration from the Toyota WayAPPENDIX An Executive Summary and Assessmentof the 14 PrinciplesGlossaryFor Further ReadingIndex

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Book SynopsisThis New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.The book that revolutionized business communications has been updated for todayâs workplace. Crucial Conversations provides powerful skills to ensure every conversationâespecially difficult onesâleads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.This new edition addresses issues that have arisen in recent years. Youâll learn how to: Respond when someone initiates a Crucial Conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digitaTable of ContentsPreface1 What’s a Crucial Conversation?2 Mastering Crucial ConversationsPART I WHAT TO DO BEFORE YOU OPEN YOUR MOUTH 3 Choose Your Topic 4 Start with Heart 5 Master My StoriesPART II HOW TO OPEN YOUR MOUTH 6 Learn to Look 7 Make It Safe 8 STATE My Path 9 Explore Others’ Paths 10 Retake Your PenPART III HOW TO FINISH 11 Move to Action 12 Yeah, But 13 Putting It All TogetherNotesIndex

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Book SynopsisA radical new leadership strategy to transform business as we know itâfrom a dream team of INSEAD professors and mega-bestselling author Ram Charan The business landscape is littered with the wreckage of companies that crashed and burned when an apocalypse cameâin the shape of new competitive technologies, upstart entrants, demographic shifts, and new world orders. Who can feel safe in firestorm change?The authors of The Phoenix Encounter Method donât advise safety. In fact, their method of leadership thinking requires you to imagine burning your business to the groundâthrowing yourself into a firestorm changeâand turning the upheaval to your organizationâs advantage. It can then rise, phoenix-like, from the ashes, stronger and more powerful than ever.Written with a sense of urgency and purposefully radical provocation, The Phoenix Encounter Method represents the forward thinking of legendary business guru Ram Charan and professors fromTable of ContentsIntroduction: Are You on Fire? PART IPHOENIX SEEKING:Encounter GroundworkCHAPTER 1 Phoenix or Dodo? CHAPTER 2 Leadership Thinking in Firestorm Disruption CHAPTER 3 The Phoenix Encounter Method CHAPTER 4 The Phoenix Attitude CHAPTER 5 Phoenix Tools and Habits:Extra Strategic Perception PART IIPHOENIX BURNING:Encounter BattlefieldCHAPTER 6 Scanning Firepower for ExtremeAttack and Horizon Defense CHAPTER 7 All Digital Firepower, All the Time CHAPTER 8 Platforms: The Ecosystem Firepower CHAPTER 9 The Firepower of Indispensable Technologies CHAPTER 10 Targeted Technology Firepower CHAPTER 11 Firepower Far Beyond Technology CHAPTER 12 Firepower from Combinatorial Innovation PART IIIPHOENIX RISING:Encounter BreakthroughCHAPTER 13 Blueprint for Breakthrough CHAPTER 14 Phoenix Leaders: Dreamers and Doers CHAPTER 15 Conclusion: The Phoenix Rises Afterword: Final Reflection Acknowledgments Notes Index

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Book SynopsisThe executive director of the Design Program at Stanford and the co-founder of Electronic Arts outline strategies for enabling a thriving life by incorporating design thinking habits that promote fulfillment and meaning by emulating the examples of the engineers of today''s most popular technologies.

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Book SynopsisWhen James Womack, Daniel Jones, and Daniel Roos wrote THE MACHINE THAT CHANGED THE WORLD in 1990, Japanese automakers, and Toyota in particular, were making a strong showing by applying the principles of lean production. However, the full power of lean principles was unproven, and they had not been applied outside of the auto industry. Today, the power of lean production has been conclusively proved by Toyota''s unparalleled success, and the concepts have been widely applied in many industries. Based on MIT''s pioneering global study of industrial competition, THE MACHINE THAT CHANGED THE WORLD offers a groundbreaking analysis of the entire lean business system, including product development, supplier management, sales, service, and production - an analysis even more relevant today as GM and Ford struggle to survive and a wide range of British abd American companies embrace lean production. A new Foreword by the authors brings the story up to date and details how their predictions were right. As a result, this reissue of a classic is as insightful and instructive today as when it was first published.

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Book SynopsisThe New York Times bestseller, now in paperback and updated with a new introductionConfidence. We want it. We need it. But it can be maddeningly enigmatic and out of reach. The authors of the New York Times bestseller Womenomics deconstruct this essential, elusive, and misunderstood quality and offer a blueprint for bringing more of it into our lives.Is confidence hardwired into the DNA of a lucky few, or can anyone learn it? Is it best expressed by bravado, or is there another way to show confidence? Which is more important: confidence or competence? Why do so many women, even the most successful, struggle with feelings of self-doubt? Is there a secret to channeling our inner confidence?In The Confidence Code, journalists Katty Kay and Claire Shipman travel to the frontiers of neuroscience on a hunt for the confidence gene and reveal surprising new research on its roots in our brains. They visit the worldRTrade Review"The Confidence Code belongs in the bagof every woman in America. It combines groundbreaking scientific research and firsthand accounts from the world's most powerful woman." -- Joanna Coles, Editor-in-Chief, Cosmopolitan "How do we make the most of our talents, skills, and interests? This book demonstrates that it's not enough to know what we're doing; our confidence is a key factor in our success. Fascinating reading for every woman who wants to take her life to the next level." -- Gretchen Rubin, author of The Happiness Project "All too often, even the most successful women have indicated that their confidence is fleeting or domain-specific. The gifted authors who were behind Womenomics prove that can change. Discover how you can specifically develop that enduring sense of self-assurance in this remarkable book." -- Marshall Goldsmith, author of the international bestseller What Got You Here Won't Get You There "Kay and Shipman shine a perceptive light on the crucial role that confidence plays in the ability of women to succeed. They offer women practical advice and the vision of a more hopeful future." -- Sheryl Sandberg, COO of Facebook, and author of Lean In "Kay and Shipman provide a great blueprint for raising daughters...All of this research, as well as the authors' own recounting of experiences with doubt in their professional lives, effectively builds into a comprehensive set of ingredients for the confident woman." -- Publishers Weekly "An insightful look at how internalizing cultural stereotypes can hold women back from competing with men." -- Kirkus "[Kay and Shipman] have written an enlightening, fascinating book that explains the relationship between confidence, resilience, risk and reward...This book can definitely help you learn to boost your confidence." -- Success "[Kay and Shipman dive] into tons of fascinating research and stats that are worth reading...[b]ut most importantly, the book provides some seriously actionable advice from some of the most successful women in the world (authors included)." -- Self.com

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Book Synopsis“On my business card, I am a corporate president. In my mind, I am a game developer. But in my heart, I am a gamer.” —Satoru IwataTHE USA TODAY BESTSELLER "A welcome salve and a book that anyone who cares about gaming should own and read." - Forbes Satoru Iwata was the global president and CEO of Nintendo and a gifted programmer who played a key role in the creation of many of the world’s best-known games. He led the production of innovative platforms such as the Nintendo DS and the Wii, and laid the groundwork for the development of the wildly successful Pokémon Go game and the Nintendo Switch. Known for his analytical and imaginative mind, but even more for his humility and people-first approach to leadership, Satoru Iwata was beloved by game fans and developers worldwide. In this motivational collection, Satoru Iwata addresses diverse subjects such as locating bottlenecks, how success breeds resistance to change, and why programmers should never say no. Drawn from the “Iwata Asks” series of interviews with key contributors to Nintendo games and hardware, and featuring conversations with renowned Mario franchise creator Shigeru Miyamoto and creator of EarthBound Shigesato Itoi, Ask Iwata offers game fans and business leaders an insight into the leadership, development, and design philosophies of one of the most beloved figures in gaming history.

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Book SynopsisA groundbreaking approach to creating memorable messages that are easy to process, hard to forget, and impossible to ignoreâusing the latest in brain scienceAudiences forget up to 90% of what you communicate. How can your employees and customers decide to act on your message if they only remember a tenth of it? How do you know which tenth theyâll remember? How will you stay on their minds long enough to spark the action you need? Many experts have offered techniques on how to improve your own memory, but not how to influence other peopleâs memoryâand impact their decisions. Drawing on the latest research in neuroscience and cognitive psychology, Carmen Simon, PhD, reveals how to avoid the hazards of random recall and deliver just the right amount of content. No more redundant meetings, rambling e-mails, or anemic presentations. In Impossible to Ignore, she shows you how to execute a proven three-step plan for persuasion:1.&nbspTable of ContentsCHAPTER 1: MEMORY IS A MEANS TO AN END Why memory matters in decision-making CHAPTER 2: A BUSINESS APPROACH TO MEMORY Three steps to influence memory and decisions CHAPTER 3: CONTROL WHAT YOUR AUDIENCE REMEMBERS Practical ways to avoid the hazards of random memory CHAPTER 4: MADE YOU LOOK How cues pave the way to action CHAPTER 5: THE PARADOX OF SURPRISE The price we pay for extra attention, time, and engagement CHAPTER 6: SWEET ANTICIPATION How to build excitement for what happens next CHAPTER 7: WHAT MAKES A MESSAGE REPEATABLE? Techniques to convince others to share your words CHAPTER 8: BECOME MEMORABLE WITH DISTINCTION How to stay on people’s minds long enough to spark action CHAPTER 9: MEMORABLE STORYTELLING The science of retrieving memories CHAPTER 10: HOW MUCH CONTENT IS TOO MUCH? How to handle content sacrifice CHAPTER 11: HOW DOES THE BRAIN DECIDE? The neurobiology and neuroeconomics of choice8 CHAPTER 12: THE RIGHT TO BE FORGOTTEN AND THE INTENT TO BE REMEMBERED How to balance accidental and purposeful forgetting

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Book SynopsisNow, in the long-anticipated Bollinger on Bollinger Bands, John Bollinger himself explains how to use this extraordinary technique to effectively compare price and indicator movements.Table of ContentsPart I In the BeginningChapter 1 IntroductionChapter 2 The Raw MaterialsChapter 3 Time FramesChapter 4 Continuous AdviceChapter 5 Be Your Own MasterPart II The BasicsChapter 6 HistoryChapter 7 ConstructionChapter 8 Bollinger Band IndicatorsChapter 9 StatisticsPart III Bollinger Bands on their OwnChapter 10 Pattern RecognitionChapter 11 Five-Point PatternsChapter 12 W-Type BottomsChapter 13 M-Type TopsChapter 14 Walking the BandsChapter 15 The SqueezeChapter 16 Method I: Volatility BreakoutPart IV Bollinger Bands With IndicatorsChapter 17 Bollinger Bands and IndicatorsChapter 18 Volume IndicatorsChapter 19 Method II: Trend FollowingChapter 20 Method III: ReversalsPart V Advanced TopicsChapter 21 Normalizing IndicatorsChapter 22 Day TradingPart VI Summing Up15 Basic RulesWrapping It UpEndnotesGlossaryBibliographyIndexAbout The Author

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Book SynopsisRobin Sharma believes there are certain skills and attitudes that allow you to rise to extraordinary success. In his powerful new parable, he offers a story designed to help people from all walks of life to achieve great things. Blake DiFranco is down on his luck, trying to make ends meet. His job is unsatisfying, and he is disenchanted with the world around him. One day, an enigmatic friend offers him a life-altering opportunity: spend a day studying with a mysterious group of teachers and learn the secrets of limitless success. The next morning, he embarks on a journey to discover the true meaning of the LWT philosophy - Lead Without a Title. He is ushered through the lessons of the four teachers: Anna, a maid who shows him that every job can be done with passion; Ty, a surfer who reminds him how important it is to rise to the riskiest challenges; Jackson, a former CEO who shows him the value of relationships; and Jet, a masseur who proves that greatness begins within. Blake's world changes as the teachers make him realize his own potential to achieve greater things than he'd ever imagined. The book is packed with real-world lessons and inspiring exercises that will help any business person realize extraordinary results. Sharma distils over fifteen years of working with high-performers to deliver real-world strategies and foster a winning mindset. Here are formulas that will build success amidst times of deep change and will help readers to make positive changes both at work and at home.

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Book SynopsisThis New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.The book that revolutionized business communications has been updated for todayâs communication challenges. Crucial Conversations provides powerful skills to ensure every conversationâespecially difficult onesâleads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.This new edition addresses issues that have arisen in recent years. Youâll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital me

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Book SynopsisThe classic work from the âœfather of value investingââfully updated for todayâs generation of investorsFirst published in 1934, Security Analysis is one of the most influential financial books ever written. With more than million copies sold, it has provided generations of investors with the timeless value investing philosophy and techniques of the legendary Benjamin Graham and David L. Dodd.Security Analysis, Seventh Edition features the ideas and methods of todayâs masters of value investing, who discuss the influence of Graham and Dodd on todayâs markets and contextualize the philosophy that has influenced so many famous investors.The successful value investor must constantly be in the process of reinvention, of raising his or her game to navigate the terrain of new eras, novel securities, nascent businesses, emerging industries, shifting standards, and evolving market conditions. With the diverse perspectives of experienced contributors

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Book SynopsisTrade Review“Simply put, this intriguing book offers fascinating research about the brain’s functions, limitations and capacities, and it teaches us how we can “direct” our own brain chemistry in order to achieve fulfillment and success. Well worth reading and ingesting these skills.” — Stephen R. Covey, author of The 7 Habits of Highly Effective People “This is the best, the most helpful, and the brainiest book I’ve read on how the brain affects how, why and what we do and act.” — Warren Bennis, Distinguished Professor of Business and University Professor, University of Southern California and author of On Becoming a Leader “This book will improve how you work—by showing you how your brain works!” — Marshall Goldsmith, author of What Got You Here Won't Get You There “Rock makes the science of your mind accessible and relevant.” — Daniel Akst, Fortune Small Business “Rock deserves an ovation for his writing and direction.” — Fort Worth Star-Telegram “Rock makes the science of your mind accessible and relevant.” — Fortune Small Business "A highly informative look at the way our minds work at work." — St. Paul Pioneer Press

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Book SynopsisLearn how to turn the supposedly unreachable people in your lives into allies, devoted customers, loyal colleagues, and lifetime friends.Table of Contents CONTENTS Foreword by Keith Ferrazzi xiii Preface to the Paperback Edition xv Acknowledgments xvii SECTION I The Secret to Reaching Anyone 1 1 Who’s Holding YOU Hostage? 3 2 A Little Science: How the Brain Goes from “No” to “Yes” 14 SECTION II The 9 Core Rules for Getting Through to Anyone 25 3 Move Yourself from “Oh F#@& to OK” 27 4 Rewire Yourself to Listen 36 5 Make the Other Person Feel “Felt” 45 6 Be More Interested Than Interesting 55 7 Make People Feel Valuable 64 8 Help People to Exhale Emotionally and Mentally 69 9 Check Your Dissonance at the Door 77 10 When All Seems Lost—Bare Your Neck 87 11 Steer Clear of Toxic People 94 SECTION III 12 Easy-to-Use Tools for Achieving Buy-in and Getting Through 109 12 The Impossibility Question 111 13 The Magic Paradox 116 14 The Empathy Jolt 123 15 The Reverse Play, Empathy Jolt #2 132 16 “Do You Believe That?” 138 17 The Power of “Hmmm. . . .” 142 18 The Stipulation Gambit 150 19 From Transaction to Transformation 155 20 Side by Side 163 21 Fill in the Blanks 170 22 Take It All the Way to “No” 176 23 The Power Thank You and Power Apology 180 SECTION IV Fast Fixes for 7 Challenging Situations 187 24 The Team from Hell 189 25 Climbing the Ladder 194 26 The Narcissist at the Table 197 27 Stranger in Town 200 28 The Human Explosion 204 29 Getting Through to Yourself 209 30 Six Degrees of Separation 215 Afterword 221 Index 223 About the Author 231 Keynotes/Workshops 233

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Book SynopsisAn international best-seller from Brendon Burchard – the world's #1 high performance coach, New York Times best-selling author, and renowned speaker in self-improvement, mindset, and motivation.THESE HABITS WILL MAKE YOU EXTRAORDINARY and help you unlock your full potential! “Brendon Burchard is the top motivation and marketing trainer in the world.” – Larry KingAre you ready to take your life and career to the next level? This motivational book is the ultimate resource for anyone seeking to have long-term success and happiness.“With the right training and habits, anyone can become a high performer!” – Brendon Burchard Twenty years ago, Brendon Burchard became obsessed with answering three questions: 1. Why do some individuals and teams succeed more quickly than others and sustain that success over the long term? 2. Of those who pull it off, why are some miserable and others consistently happy on their journey? 3. What motivates people to reach for higher levels of success in the first place, and what practices help them improve the most? Which habits can help you achieve long-term success and well-being no matter your age, career, strengths, or personality?To become a high performer, you must seek clarity, generate energy, raise necessity, increase productivity, develop influence, and demonstrate courage. The art and science of how to do all this is what this inspirational book is about. Each of the six habits is illustrated by powerful vignettes, cutting-edge science, thought-provoking exercises, and real-world daily practices you can implement right now.Drawing on the latest research in psychology, mindfulness, and self-discipline, Brendon reveals the secrets to building habits that will transform your life, including:· Clarity: Learn how to gain clarity on your goals and vision for the future, and how to stay focused and aligned with your purpose.· Energy: Discover how you can stay motivated and productive even in the face of challenges.· Courage: Develop the courage to take bold action and overcome obstacles, so you can achieve your goals and live the life you want.· Productivity: Learn how to maximize your time and increase your productivity, so you can get more done in less time and achieve your goals faster.· Influence: Develop the skills and mindset to lead and influence others, so you can build strong relationships and achieve success in both your personal and professional life.Whether you want to get more done, lead others better, develop skill faster, or dramatically increase your sense of joy and confidence, the habits in this book will help you achieve it faster. By mastering these high-performance habits, you’ll achieve your goals faster and more effectively than ever before so you can create the life of your dreams.

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Book SynopsisGlobal Business Today sets the standard for International Business courses, at both  undergraduate and graduate levels. It is relevant (timely, comprehensive), practical (focused on applications of concepts), and integrated (logical flow of topics from chapter to chapter). The success of past editions was based on the incorporation of leading-edge research, the use of the up-to-date examples and statistics to illustrate global trends and enterprise strategy, and the discussion of current events within the context of the appropriate theory. Building on these strengths, the 2024 Release focused on the following: 1. Incorporate new insights from scholarly research. 2. Make sure the content covers all appropriate issues. 3. Make sure the text is up to date with current events, statistics, and examples. 4. Add new and insightful opening and closing cases in most chapters. 5. Incorporate global EDGE features in every chapter. 

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Book SynopsisThe foremost authority on innovation and growth presents a path-breaking book every company needs to transform innovation from a game of chance to one in which they develop products and services customers not only want to buy, but are willing to pay premium prices for.How do companies know how to grow? How can they create products that they are sure customers want to buy? Can innovation be more than a game of hit and miss? Harvard Business School professor Clayton Christensen has the answer. A generation ago, Christensen revolutionized business with his groundbreaking theory of disruptive innovation. Now, he goes further, offering powerful new insights. After years of research, Christensen has come to one critical conclusion: our long held maxim—that understanding the customer is the crux of innovation—is wrong. Customers don’t buy products or services; they hire them to do a job. Understanding customers does not drive innovation success, he argues. Understanding customer jobs does. The Jobs to Be Done approach can be seen in some of the world’s most respected companies and fast-growing startups, including Amazon, Intuit, Uber, Airbnb, and Chobani yogurt, to name just a few. But this book is not about celebrating these successes—it’s about predicting new ones. Christensen contends that by understanding what causes customers to hire a product or service, any business can improve its innovation track record, creating products that customers not only want to hire, but that they’ll pay premium prices to bring into their lives. Jobs theory offers new hope for growth to companies frustrated by their hit and miss efforts.This book carefully lays down Christensen’s provocative framework, providing a comprehensive explanation of the theory and why it is predictive, how to use it in the real world—and, most importantly, how not to squander the insights it provides. Trade ReviewThis game-changing book is filled with compelling real world examples, including from inside Intuit. Jobs Theory has had --and will continue to have ---a profound influence on Intuit's approach to innovation. It just might change yours, too. -- Scott Cook, Co-founder & Chairman of Intuit Clayton Christensen's books on innovation are mandatory reading at Netflix. -- Reed Hastings, Co-founder and CEO of Netflix Competing Against Luck offers fresh thinking on how to get innovation right. Clayton Christensen and his coauthors offer a compelling take on how to truly understand customers by the progress they're seeking to make in their lives. Bravo! -- Muhtar Kent, CEO of The Coca-Cola Company Clay Christensen and his co-authors have presented critical business thinkers and doers with a breakthrough theory that will change how leaders approach innovation by reverse engineering from a high value and focused customer job to be done. I have read it cover to cover--and will ask my top team to do the same. -- Ron Frank, IBM [Competing Against Luck] will likely become part of the thoughtful founder's strategy arsenal. True to its unpretentious name, jobs theory is disarmingly simple... "What job is our customer trying to accomplish?" stands as one of those great business questions that companies deploy to stimulate creative juices at the start of meetings. But Competing Against Luck doesn't just introduce a tool, it also lays out a program. -- Inc. Magazine The Theory of Jobs to Be Done has the essential trait of any good management theory: Once explained, it seems glaringly obvious. -- Philip Delves Broughton, Wall Street Journal In an age of big data and hyper segmentation, Christensen's thinking is refreshing and clarifying. This book will relieve you of tired marketing conversations and invite you into worlds of new and ultimately, defining possibilities. Competing Against Luck is a must read for anyone working on developing or sustaining a distinctive brand. -- Maureen Chiquet, former CEO of Chanel and author of forthcoming Beyond the Label As a long-time fan of Clay Christensen, I was eager to read Competing Against Luck -- and it didn't disappoint. This book has the potential to change the way you view innovation. Engaging and well-written, Christensen and his co-authors caused me to stop and really think about how Khan Academy is growing. I highly recommend it. -- Sal Khan, Founder & CEO, Khan Academy Competing Against Luck is an excellent primer on the both the theory, and on the applications of this theory to many areas of business. A fun and quick read - and a set of ideas that will be useful when you negotiate with vendors or plan your next program. -- Inside Higher Education

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Book SynopsisBeside talent and a sterling portfolio, what can world-class consultants like Deloitte & Touche, Societe General and Towers Perrin boast has helped them achieve success in our entrepreneurial economy? They all have the inside track on the indispensable Trusted Advisor model for client relationships, created by renowned experts Charles Green and Robert Galford. Now Green and Galford have teamed up with the acclaimed David Maister in order to help their latest high-profile, fast-forward client: you. In this straightforward guide, Maister, Green and Galford show readers that the key to professional success goes well beyond technical mastery or expertise. Today, it''s all about the vital ability to earn the client''s trust and thereby win the ability to influence them. In these high risk times, trust is more valuable than gold. With this critical, highly detailed and accessible resource, readers will learn the five crucial steps for developing, managing and improving client confidence. For

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Book SynopsisMarc van Eck and Ellen Leenhouts are partners at Business Openers, a strategic marketing consultancy based in the Netherlands. Both have multiple years' experience of working for Procter & Gamble. Within P&G the OGSM method is widely used. As a consultant Marc has helped many organizations in The Netherlands and internationally  using this simple and effective tool. Marc also writes about Brand Positioning and Internal Branding. All his books are bestsellers in the Netherlands. Table of Contents Part 1: Laying the Foundations 1. What is OGSM? 2. Where did it come from? 3. What do you need to succeed? 4. How do you prepare your plan? 5. The DNA of strategic thinking: What-by-How Part 2: Building Your One Page Business Plan 6. 'O' for Objective 7. 'G' for Goals 8. 'S' for Strategies 9. 'M' for Measures Part 3: Sharing Success and Reviewing Progress 10. Cascading the plan within your organisation 11. Monitoring your plan Conclusion

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Book SynopsisThe Success Secrets of a Stock Market LegendJesse Livermore was a loner, an individualist-and the most successful stock trader who ever lived. Written shortly before his death in 1940, How to Trade Stocks offered traders their first account of that famously tight-lipped operator's trading system. Written in Livermore's inimitable, no-nonsense style, it interweaves fascinating autobiographical and historical details with step-by-step guidance on: Reading market and stock behaviors Analyzing leading sectors Market timing Money management Emotional control In this new edition of that classic, trader and top Livermore expert Richard Smitten sheds new light on Jesse Livermore's philosophy and methods. Drawing on Livermore's private papers and interviews with his family, Smitten provides priceless insights into the Livermore trading formula, along with tips on how to combine it with contemporary charting techniques. Also included is the Liv

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Book SynopsisThe first book to deal with the problems of communicating to a skeptical, media-blitzed public, Positioning describes a revolutionary approach to creating a "position" in a prospective customer's mind-one that reflects a company's own strengths and weaknesses as well as those of its competitors. Writing in their trademark witty, fast-paced style, advertising gurus Ries and Trout explain how to: Make and position an industry leader so that its name and message wheedles its way into the collective subconscious of your market-and stays there Position a follower so that it can occupy a niche not claimed by the leader Avoid letting a second product ride on the coattails of an established one. Positioning also shows you how to: Use leading ad agency techniques to capture the biggest market share and become a household name Build your strategy around your competition's weaknesses Reposition a strong competitor and create a weak spot Table of ContentsChapter 1. What Positioning Is All About. Chapter 2. The Assault on the Mind. Chapter 3. Getting Into the Mind. Chapter 4. Those Little Ladders in Your Head. Chapter 5. You Can't Get There From Here. Chapter 6. Positioning of a Leader. Chapter 7. Positioning of a Follower. Chapter 8. Repositioning the Competition. Chapter 9. The Power of the Name. Chapter 10. The No-Name Trap. Chapter 11. The Free-Ride Trap. Chapter 12. The Line-Extension Trap. Chapter 13. When Line Extension Can Work. Chapter 14. Positioning a Company: Xerox. Chapter 15. Positioning a Country: Belgium. Chapter 16. Positioning an Island: Jamaica. Chapter 17. Positioning a Product: Milk Duds. Chapter 18. Positioning a Service: Mailgram. Chapter 19. Positioning a Long Island Bank. Chapter 20. Positioning a New Jersey Bank. Chapter 21. Positioning a Ski Resort: Stowe. Chapter 22. Positioning the Catholic Church. Chapter 23. Positioning Yourself and Your Career. Chapter 24. Positioning Your Business. Chapter 25. Playing the Positioning Game.

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Book SynopsisHelps turn real estate practice into a successful business. This book provides useful economic, budgetary, organizational, and lead generation models that are the foundations of any high-achiever's business.

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Book Synopsis

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Book SynopsisNeed help on how to get work done using traditional project management practices? Then, Process Groups: A Practice Guide is the right supplemental guide for you. This important companion to, A Guide to the Project Management Body of Knowledge (PMBOK® Guide), offers useful and practical guidance for a predictive or waterfall approach to project management practices. This practice guide influences your way of working, ensuring you are equipped with the information you need to succeed in this changing profession.What’s in the guide? You’ll find a process-based project management approach for guiding your projects, aligning methodologies, and evaluating project management capabilities. This guide uses a popular Process Groups model that will help you with: ·Initiating ·Planning ·Executing ·Monitoring and Controlling ·Closing In addition, you will learn about 49 processes within these five process groups along with inputs, tools and techniques, and outputs associated with those processes. This practice guide shows the processes considered good practices on most projects, most of the time.

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Book SynopsisThere''s nothing more critical to your success than your ability to stand out as a uniquely qualified, valuable, appealing individual -- someone whom other people really want to work with, work for, know, and help. Make Yourself Unforgettable takes an in-depth look at the 10 essential elements of being unforgettable, and gives you a clear-cut step-by-step guide for developing and embodying them. In this dynamic book, you''ll learn the secrets of the Dale Carnegie Class-Act System: - The six steps to managing communication problems honestly, effectively, and unforgettably. - Four unsuspecting stumbling blocks to completely ethical behavior, and how to avoid them. - A new way to understand and exude confidence. - The five key social skills that identify someone as a class act. - How to neutralize and even prevent fear and anxiety -- in yourself and in the people around you. - Resiliency builders that will hone and strengthen your ability to bounce back from adversity. Once you discover e

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Book SynopsisBefore blaming your sales team, take a look within. What costly mistakes is management making?Trade Review'If you want a clear and concise overview of exactly what you need to do to run a superstar sales team, this is the book for you. Mike takes his years of experience and shares with you his best ideas on how to make successful sales management...simple. I highly recommend this book to anyone in sales.' --John Spence, Top 100 Business Thought Leader in America, and author of Awesomely Simple'Mike's book does exactly what it needs to for executives: Part One unsettles you by holding a mirror uncomfortably close while Part Two delivers a SIMPLE, straightforward plan to improve your sales team.' --Bill Hinderer, President, Tacony Corporation'This is the first blunt, spot-on sales management book that will unsettle you to the core about how you lead people. A must-read for every sales manager, for every salesperson to buy for their manager, and for anyone who wants to be a manager!' --Mark Hunter, 'The Sales Hunter,' and author of High-Profit Selling'Weinberg has clearly and simply laid out the recipe for success in sales management in this easy-to-read and easy-to-follow common sense book. I will be distributing it to all my fellow business owners and clients as mandatory reading for growth and profit improvement.' --Gina Hoagland, President, Collaborative Strategies, Inc.'Weinberg's book drips with the common sense wisdom of experience. Topic after topic, he finds the sweet spot between sound theory and practical advice. The chapters on manager conversations and business plans are worth the price alone! Stock up on highlighter pens -- you'll need them.' --Charles Green, CEO, Trusted Advisor Associates, and co-author of The Trusted Advisor'Wow! This is the best book for sales leaders I have read in 20 years. If you're not afraid of the truth and serious about getting better, use this guide to transform your sales team. Merci, Mike!' --Sebastien Zuchowski, Vice President, Marketing and amp; Sales, ERP GuruTable of Contents Contents Foreword by Jeb Blout Introduction Part OneBlunt Truth from the Front Lines: Why So Many Sales Organizations Fail to Produce the Desired Results Chapter 1As Goes the Leader, So Goes the Organization Chapter 2A Sales Culture Without Goals is a Sales Culture Without Results Chapter 3You Can’t Effectively Run a Sales Team When You’re Buried in Crap Chapter 4Playing CRM Desk Jockey Does Not Equate to Sales Leadership Chapter 5You Can Manage, You Can Sell, But You Can’t Do Both at Once Chapter 6A Sales Manager Either Wants to Make Heroes or be the Hero Chapter 7Sales Suffer When the Manager Wears the Fire Chief’s Helmet Chapter 8The Trouble with One Size Fits All Sales Talent Deployment is that One Size Does Not Fit All Chapter 9Turning a Blind Eye to the Perennial Underperformer Does More Damage Than You Realize Chapter 10 COMPensation and COMPlacency Start with the Same Four Letters Chapter 11 An Anti-Sales Culture Disengages the Heart of the Sales Team Chapter 12 The Big Ego Senior Executive “Sales Expert” Often Does More Harm than Good Chapter 13 Entrepreneurial, Visionary Leaders Forget that Their People Can’t Do What They Can Do Chapter 14 The Lack of Coaching and Mentoring Produces Ineffective Salespeople Chapter 15 Amateurish Salespeople Are Perceived Simply as Vendors, Pitchmen and Commodity Sellers Chapter 16 Sales Leaders Chase Shiny New Toys Searching for the Magic Bullet Part TwoPractical Help and a Simple Framework to Get Exceptional Results from Your Sales Team Chapter 17 A Simple Framework Provides Clarity to the Sales Manager Chapter 18 A Healthy Sales Culture Changes Everything Chapter 19 Sales Managers Must Radically Reallocate Their Time to Create a Winning Sales Culture Chapter 20 Regular 1:1 Results-focused Meetings Between Sales Manager and Each Salesperson Will Transform Your Sales Culture Chapter 21 Productive Sales Meetings Align, Equip, and Energize the Team Chapter 22 Sales Managers Must Get Out in the Field with Salespeople Chapter 23 Talent Management Can Make or Break the Sales Leader Chapter 24 Strategic Targeting: Point Your Team in the Right Direction Chapter 25 The Sales Manager Must Ensure the Team is Armed for Battle Chapter 26 Sales Managers Must Monitor the Battle and be Ruthless with Their Time Index

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Book SynopsisOperations Management in the Supply Chain: Decisions and Cases

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Book SynopsisNominated as one of the 2019 Thinkers50 Radar groupResearch shows that self-awareness is the meta-skill of the 21st century – the foundation for high performance, smart choices, and lasting relationships. Unfortunately, we are remarkably poor judges of ourselves and how we come across, and it’s rare to get candid, objective feedback from colleagues, employees, and even friends and family. We can ALL learn to be more self-aware.Integrating hundreds of studies with her own research and work in the Fortune 500 world, organizational psychologist Dr Tasha Eurich shatters conventional assumptions about what it takes to truly know ourselves – like why introspection isn’t a bullet train to insight, how experience is the enemy of self-knowledge, and just how far others will go to avoid telling us the truth about ourselves. Through stories of people who’ve made dramatic self-awareness gains, she offers surprising secrets, techniques and strategies to help readers do the same – and therefore improve their work performance, career satisfaction, leadership potential, relationships, and more.At a time when self-awareness matters more than ever, Insight is the essential playbook for surviving and thriving in an unaware world.Trade ReviewFascinating science about self insight . . . Buy a copy for yourself and buy another to leave, anonymously, on your boss's desk. -- Chip Heath, bestselling co-author of Switch and DecisiveUsing her own experiences and the results of a great deal of research, Eurich brings focus to how we might reach real insight – the kind that transforms us and our relationships with those we work with. -- Ed Catmull, president of Pixar Animation Studios and Walt Disney Animation Studios, and New York Times bestselling author of Creativity, IncAs an executive coach for almost four decades, I have seen firsthand how important it is for leaders to be self-aware. Tasha Eurich’s Insight lives up to its title, offering effective tools for leaders to gain this critical perspective. -- Marshall Goldsmith, executive coach, business educator and New York Times-bestselling author, ranked the number one leadership thinker in the world by Thinkers50Groundbreaking and thought-provoking book . . . It’s the book I wish I’d had when starting out in business and the book I’d recommend to anyone who wants to cultivate the kind of self-knowledge that is the bedrock of personal and professional success. Very insightful indeed! -- Alan Mulally, retired CEO of Boeing Commercial Airplanes and the Ford Motor CompanyA fascinating read. * Guardian *Tasha Eurich suggests groundbreaking strategies and tips for seeing ourselves clearly. This book is a powerful resource for anyone seeking to live a happier, more successful life. -- Gretchen Rubin, New York Times bestselling author of The Happiness ProjectTable of ContentsChapter - 1: The Meta-Skill of the Twenty-First Century Unit - 1: Part One: Roadblocks And Building Blocks Chapter - 2: The Anatomy of Self-Awareness: The Seven Pillars of Insight Chapter - 3: Blindspots: The Invisible Inner Roadblocks to Insight Chapter - 4: The Cult of Self: The Sinister Societal Roadblock to Insight Unit - 2: Part Two: Internal Self-Awareness-Myths And Truths Chapter - 5: Thinking Isn't Knowing: The Four Follies of Introspection Chapter - 6: Internal Self-Awareness Tools That Really Work Unit - 3: Part Three: External Self-Awareness-Myths And Truths Chapter - 7: The Truth We Rarely Hear: From Mirror to Prism Chapter - 8: Receiving, Reflecting On, and Responding to Difficult or Surprising Feedback Chapter - 9: How Leaders Build Self-Aware Teams and Organizations Chapter - 10: Surviving and Thriving in a Delusional World Section - i: Appendices Acknowledgements - ii: Acknowledgements Section - iii: Notes Index - iv: Index

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Book Synopsis“Why do big projects go wrong so often, and are there any lessons you can use when renovating your kitchen? Bent Flyvbjerg is the ‘megaproject’ expert and Dan Gardner brings the storytelling skills to How Big Things Get Done, with examples ranging from a Jimi Hendrix studio to the Sydney Opera House.”—Financial Times “Entertaining . . . There are lessons here for managers of all stripes.”—The EconomistA BEST BOOK OF THE YEAR: Economist, Financial Times, CEO Magazine, MorningstarFinalist for the Porchlight Business Book Award, the Financial Times and Schroders Business Book of the Year Award, and the Inc. Non-Obvious Book AwardNothing is more inspiring than a big vision that becomes a triumphant, new reality. Think of how the Empire State Building went from a sketch to the jewel of New York’s skyline in twenty-

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Book SynopsisYour hard work is paying off. You are doing well in your field. But there is something standing between you and the next level of achievement. That something may just be one of your own annoying habits.Perhaps one small flaw - a behaviour you barely even recognise - is the only thing that's keeping you from where you want to be. It may be that the very characteristic that you believe got you where you are - like the drive to win at all costs - is what's holding you back. As this book explains, people often do well in spite of certain habits rather than because of them-and need a "to stop" list rather than one listing what "to do". Marshall Goldsmith's expertise is in helping global leaders overcome their unconscious annoying habits and become more successful. His one-on-one coaching comes with a six-figure price tag - but in this book you get his great advice for much less. Recently named as one of the world's five most-respected executive coaches by Forbes, he has worked with over 100 major CEOs and their management teams at the world's top businesses. His clients include corporations such as Goldman Sachs, Glaxo SmithKline, Johnson and Johnson and GE.Trade ReviewAs the reader, we think: 'How on earth will Marshall conquer this one?' A bit like the A-team: the odds seem impossibly slim and yet he always pulls it out of the bag. * Management Today *...true success knows no bounds...By the time you've finished the section on Pulling Out The Stops, you should be well on your way. * City AM *

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Book SynopsisProven customer engagement approaches for winning in the most important moments driving profitability and growthâcustomer retention and expansion Industry analysts report that up 70-80% of business growth comes from existing customers. So why are you still investing mainly in attracting new customers? And, leaving renewals and upsells to chance?  Or, worse yet, using a one-size-fits-all approach to acquisition as you do for expansions?The Expansion Sale provides everything you need to seize the competitive edge in the customer-success space. Authors Erik Peterson and Tim Riesterer explain how the buying psychology of existing customers differs from that of new customers, and show how to adapt your commercial engagement strategies accordingly. They provide clear, easy-to-apply messaging frameworks for creating and delivering winning conversations in the four must-win commercial moments of customer success: ensuring renewals, communiTable of ContentsResearch Note ForewordNick Mehta, Chief Executive Officer, Gainsight Acknowledgments Introduction PART IDEVELOPING THE EXPANSION MESSAGE1 Acquisition Does Not Equal Expansion 2 Expansion Messaging—Mission Critical,but Missing in Action 3 Why Stay and the Psychology Behind Renewals 4 Cracking the Code on thePrice Increase Conversation 5 Why Pay More—A Framework for ImprovingYour Price Increase Conversations 6 Messaging for the Upsell—The Why EvolveConversation 7 The Winning Why Evolve Message Framework 8 “Sorry” Shouldn’t Be the Hardest Word—Apology Science and the Expansion Sale 9 The Winning Why Forgive Message Framework PART IIDELIVERING THE EXPANSION MESSAGE10 The Right Message at the Right Time—MasteringSituational Fluency 11 Delivering the Message—Essential Skillsfor the Expansion Seller 12 Navigating the Conversation—Advanced Skillsfor the Expansion Seller 13 Expansion Messaging as a Commercial Strategy 14 Parting Thoughts Appendix: Real-World Examples Index About the Authors

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Book SynopsisThe 2024 release of Applied Statistics in Business and Economics offers a complete yet student-friendly application-based approach necessary for student success in the classroom and beyond. This title continues to focus on Excel and business applications, with new Integrated Excel exercises and concept videos, while also taking into account that the analytics world is using more sophisticated tools with the addition of an optional section on R for each chapter to expose students to the application of R to solve statistical problems. This title also includes updated and applicable Analytics in Action briefings and Mini Cases in each chapter to help students tie concepts to real-world situations found in today's business environment, further promoting career-readiness. 

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