Research and development management Books
Columbia University Press Designing Experiences
Book SynopsisJ. Robert Rossman and Mathew D. Duerden present a comprehensive and accessible introduction to experience design. They synthesize the fundamental theories and methods from multiple disciplines and lay out a process for designing experiences from start to finish.Trade ReviewNamed a best customer experience book of 2019. * My Customer *Designing Experiences provides a much-needed evolution in the delivery and execution of programs, services, products, and experiences. Rossman and Duerden present a contemporary approach to experience design, journey mapping, and design thinking that helps us understand the complexity of designing experiences. Moreover, the book offers a refreshing resource, targeting multiple academic disciplines that will benefit greatly from Rossman and Duerden’s framework and conceptualization of experience design. -- William W. Hendricks, Professor and Department Head, Experience Industry Management Department, California Polytechnic State UniversityDesigning Experiences will change the way you think about just about everything you do, or experience, in life. This engaging book outlines the essential elements of any experience, explains the features that influence how we experience different events, describes how to use a set of specific tools to design experiences that achieve a planner’s desired objectives, and leads the reader through the process of conceptualizing how to create great experiences. The book is full is of useful insights relevant to businesses, politicians, teachers, and parents, anyone trying to create experiences that will meaningfully engage others. -- Brigitte C. Madrian, Dean and Marriott Distinguished Professor, Brigham Young University Marriott School of BusinessThis timely book sets out to unravel how we become emotionally engaged with product and service offerings and how such offerings are deliberately designed. It articulates the importance of intentionally designing certain types of experiences and what key features can help create an appealing experience. Its call for attention to detail on every facet of an experience is one that anybody involved in their design should heed. -- Graham Berridge, author of Events Design and ExperienceThe core content and big payoff in the book is the how-to guide. It begins with an ascending framework of five types of experiences: prosaic, mindful, memorable, meaningful, and transformational. * Strategy + Business *They provide a framework of experience types “from prosaic to transformational” that will prepare almost anyone for comprehensive experience design. * Bob Morris, Blogging on Business *The text is clear, concise, and a must read for anyone interested in the subject. * Choice *Table of ContentsForewordPreface: Thanks for Joining Us!I. Understanding Experience1. Exploring Experiences and Experience Design2. What Makes a Great Experience?3. A Framework of Experience TypesII. The Experience Designer’s Toolkit4. The Experiencescape5. Experience Design Thinking6. Designing the Experience Journey7. Touchpoints and TransitionsIII. Creating Great Experiences: Enhancements and Examples8. The Stories We Tell: Building Drama in Your Experiences9. Techniques for Enhancing Experiences10. Using Experience Design in Product Development and Corporate StrategyConclusion: Closing ThoughtsNotesIndex
£21.25
HarperCollins Publishers Inc Escape Velocity
Book SynopsisAddresses the central dilemma established firms face: how to continue to harvest past success while driving the organization, its people and its processes, toward future growth and opportunities.Trade Review"A pragmatic framework to help mature enterprises escape the pull of their pasts and embrace the new reality of work." -- John Chen, CEO, Sybase
£17.09
Columbia University Press The Uncertainty Mindset
Book SynopsisDrawing on years of unprecedented access to the best and most influential culinary R&D teams in the world, Vaughn Tan reveals how they exemplify what he calls the uncertainty mindset. A revelatory look at the R&D kitchen, The Uncertainty Mindset upends conventional wisdom about how to organize for innovation and offers practical insights.Trade ReviewChefs are responsible for some of today's most novel innovations. Vaughn Tan goes behind the scenes to show how R&D is organized inside the world's most famous kitchens, uncovering surprising lessons that have wide application. This is a provocative contribution to studies of culture and R&D. -- Woody Powell, Stanford University This is one of the best books to appear in the last several decades about how to design organizations for continual innovation in high-pressure environments. It offers explanations for why some companies work and others don't, and made me embrace a new, more subtle way of thinking about hiring, managing, and trusting innovators in leading-edge technology companies. -- Jerry Neumann, founder of Neu Venture Capital The Uncertainty Mindset takes a close look at the secret inner workings of some of the most innovative food R&D teams worldwide. It shows organizations in other industries how to redesign themselves to become more resilient, innovative, and adaptable-by simply changing how they think about the future. -- Amy C. Edmondson, author of The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth Vaughn Tan spent long periods observing some of the world's most famous chefs at work in their prize-winning restaurants and tells his readers what they do and how they do it. A real contribution to our understanding of how experts combine artistic creation and business success. -- Howard S. Becker, author of Art Worlds Whether you're new to the culinary world or have dined in some of the world's top restaurants, you'd be hard pressed not to find The Uncertainty Mindset fascinating. Vaughn Tan has written an intriguing, well-researched account of how some of the world's top chefs and their teams approach culinary innovation-this book is full of valuable insights for forward-thinking, innovation-minded organizations and teams in any sector. -- Nathan Myhrvold, coauthor of Modernist Bread, Modernist Cuisine: The Art and Science of Cooking and Modernist Cuisine at Home, author of The Photography of Modernist CuisineTable of ContentsPreface Acknowledgments Part I. A Partial History of New Ideas in Food 1. From the Margins to the Center 2. The Undercurrents of the New Part II. What Is Innovation in Food? 3. Well-Known, Barely Understood 4. Four Types of New Ideas in Food Part III. Innovation Is Uncertainty 5. A Nondelusional Worldview 6. The Uncertainty Mindset Part IV. Building the Ever-Changing Team 7. Innovation Implies Change 8. Building Innovation Dream Teams Part V. Creating the New Familiar 9. The Power of Familiar Novelty 10. Learning House Style Part VI. Staying in the Discomfort Zone 11. The Motivation Paradox 12. Desperation by Design Part VII. Insights from the Frontiers of Food 13. All Change 14. A Mindset for an Uncertain World Notes References Index
£18.00
Taylor & Francis The Innovation Puzzle
Book SynopsisBeyond a generic innovation toolkit, this book dissects the hidden biases and behavioral traps that too often doom innovation within companies to failure. It takes the reader on a journey to learn how to banish these innovation killers for good and turn their company into an innovation champion. In The Innovation Puzzle, Professor Victor Gilsing reveals that in most cases, these outcomes cannot be blamed on a lack of funding or a failure to follow innovation gurusâ playbooks. Often, the real problem is that companies unwittingly build hidden barriers to innovation within themselves. From the systems they use to structure and monitor their business units to their hiring and promotion policies, not to mention their executivesâ leadership styles. Many of these processes and practices underpinning their core business activities end up depriving innovation of the time, space, vision, talents, and perseverance it needs to succeed. Building on this insight, The Innovation Puzzle hel
£35.99
Harvard Business Review Press Experimentation Works: The Surprising Power of
Book SynopsisDon't fly blind. See how the power of experiments works for you.When it comes to improving customer experiences, trying out new business models, or developing new products, even the most experienced managers often get it wrong. They discover that intuition, experience, and big data alone don't work. What does? Running disciplined business experiments. And what if companies roll out new products or introduce new customer experiences without running these experiments? They fly blind.That's what Harvard Business School professor Stefan Thomke shows in this rigorously researched and eye-opening book. It guides you through best practices in business experimentation, illustrates how these practices work at leading companies, and answers some fundamental questions: What makes a good experiment? How do you test in online and brick-and-mortar businesses? In B2B and B2C? How do you build an experimentation culture? Also, best practice means running many experiments. Indeed, some hugely successful companies, such as Amazon, Booking.com, and Microsoft, run tens of thousands of controlled experiments annually, engaging millions of users. Thomke shows us how these and many other organizations prove that experimentation provides significant competitive advantage.How can managers create this capability at their own companies? Essential is developing an experimentation organization that prizes the science of testing and puts the discipline of experimentation at the center of its innovation process. While it once took companies years to develop the tools for such large-scale experiments, advances in technology have put these tools at the fingertips of almost any business professional. By combining the power of software and the rigor of controlled experiments, today's managers can make better decisions, create magical customer experiences, and generate big financial returns.Experimentation Works is your guidebook to a truly new way of thinking and innovating.Trade ReviewNamed one of the "Top Ten Technology Books of 2020" by ForbesNamed one of the "Best Business Books 2020: Technology & Innovation" and the Top Shelf Pick by strategy+businessNamed one of the "10 Best New Business Books of 2020" by Inc. magazine"[Experiments] are a powerful tool for curious teams…" — Wall Street Journal"[Offers new] ideas on what works in the digital experimentation world and it is all illuminating." -- Financial Times"This is a thorough, encouraging guide for leaders looking for ways to encourage their teams to fail early and often in the service of ultimate success." -- Publisher's WeeklyAdvance Praise for Experimentation Works:"Experimentation Works is required reading for all leaders who want to know how companies like Amazon, Google, and Netflix win through fast-cycle scientific experiments—and how it can be done in their organizations. Making business decisions without experimentation is like bungee jumping without testing the cord. Yet far too many organizations still do this. With Thomke's clear explanations and examples, yours won't be one of them." -- Scott Cook, cofounder and Chairman of the Executive Committee, Intuit"Stefan Thomke has written a marvelous book that's both thought provoking and highly informative. As CEO, I saw how his research on business experimentation can transform innovation cultures for the better. Experimentation does indeed work. I highly recommend the book." -- Marijn Dekkers, Chairman, Unilever"Experimentation Works is a masterpiece and a must-read. Thomke, a top academic authority with deep practical insights, explains how low-cost business experiments can revolutionize the way firms design everything from business models to customer experiences. The book's ideas are very powerful, rigorous, and will change how you think about the science and practice of innovation management." -- Eric von Hippel, Professor, Massachusetts Institute of Technology; author, Democratizing Innovation"Stefan Thomke has written the definitive handbook for executives on how to build a high-impact experimentation capability. Experimentation Works is an amazing book with some sage advice: Experiment or perish. It's absolutely the right message at the right time in a world that has gone digital." -- Jay Larson, CEO, Optimizely"Stefan Thomke has written a rare book, one that combines deep and original insights with great practical advice. Experimentation Works is about revolutionary changes in how innovation is managed, decisions are made, and organizations are led. Thomke shows us how business experiments fuel innovation and why companies must test at large scale to compete. The book is a landmark achievement." -- Anand Mahindra, Chairman, Mahindra Group"In an increasingly digital world, CEOs need to drive large-scale scientific business experimentation. If they don't, their companies will die. Companies with strong experimentation systems and cultures will win every time. If you want to learn how this is done, you must read Experimentation Works. The book will change how you think about managing and decision making." -- Mark Okerstrom, President and CEO, Expedia Group"Being an effective leader today means acting with a sense of urgency: making many decisions quickly under great uncertainty. Experimentation Works describes a vital methodology--large-scale business experimentation--that takes the madness out of that equation and sets you and your organization up for success." -- Ajay Banga, President and CEO, Mastercard"Business breakthroughs are achieved through the combination of great ideas and effective implementation. Stefan Thomke's work, which I applied enthusiastically during my tenure as CEO, demonstrates that a process of disciplined experimentation is the best way to drive innovation and gain sustained competitive advantage." -- Gary Loveman, former Chairman and CEO, Caesars Entertainment Corporation"Experimentation Works presents a very compelling case for how companies can leverage the scientific method to drive innovation and reinvent business models for sustainable growth. An immensely valuable guide for leaders of both B2C and B2B companies in an era of accelerating change and disruption." -- Loh Chin-Hua, CEO, Keppel Corporation
£21.85
HarperCollins Publishers Inc The Right It
Book SynopsisThe Law of Market Failure: Most new products will fail in the market, even if competently executed.Using his experience at Google, his remarkable success as an entrepreneur and consultant, and insights from his lectures at Stanford University and Google, Alberto Savoia’s The Right It offers an unparalleled approach to beating the beast that is market failure.Millions of people around the world are working hard to bring to life new ideas. Some of these ideas will turn out to be stunning successes that will have a major impact on our world and our culture: The next Google, the next Polio vaccine, the next Harry Potter, the next Red Cross, the next Ford Mustang. Others will be smaller, more personal but no less meaningful, successes: A little restaurant that becomes a neighborhood favorite, a biography that does not make the best-seller list but tells an important story, a local nonprofit to care for abandoned pets. At this very same moment, another group of people is working equally hard to develop new ideas that, when launched, will fail. Some of them will fail spectacularly and publicly: like New Coke, the movie “John Carter”, or the Ford Edsel. Others will be smaller, more private, but no less painful failures: A home-based business that never takes off, a children’s book that neither publishers nor children have any interest in, a charity for a cause that too few people care enough about. If you are currently working to develop a new idea, whether on your own or as part of a team, which group are you in? Most people believe that they either are, or will be, in the first group—the group whose ideas will be successful. All they have to do is work hard and execute well. Unfortunately, we know that this cannot be the case. The law of market failure tells us that up to 90 percent of most new products, services, businesses, and initiatives will fail soon after they are launched—regardless of how promising they sound, how much we commit to them, or how well we execute them. This is a hard fact to accept. We believe that other people fail because they don’t know what they are doing. Somehow, we believe that this does not apply to us and to our idea—especially if we’ve experienced victories in the past.Filled with detailed case studies, a lesson on creating your own hard data, a strategy for market engagement, and an introduction to the concept of a pretotype (not a prototype), The Right It is a groundbreaking, entertaining, and highly practical book delivers a proven formula for turning ideas, products, services, and businesses into successful endeavors. As Alberto writes, “make sure you are building The Right It before you build It right”.
£18.00
Penguin Putnam Inc The Wide Lens: What Successful Innovators See
Book SynopsisHow can great companies do everything right—identify real customer needs, deliver excellent innovations, beat their competitors to market—and still fail?The truth is that many companies fail because they focus too intensely on their own innovations, while neglecting the ecosystems on which their success depends. In our increasingly interdependent world, winning requires more than just delivering on your own promises. It means ensuring that a host of partners—some visible, some hidden—deliver on their promises, too.Ron Adner draws on over a decade of research and field testing to reveal the hidden structure of success, from Michelin’s failed run-flat tires to Apple’s path to market dominance. The Wide Lens offers a powerful new set of frameworks and tools that will multiply your odds of innovation success.
£15.20
PublicAffairs,U.S. Leap: How to Thrive in a World Where Everything
Book SynopsisEvery business faces the existential threat of competitors producing cheaper copies. Even patent filings, market dominance and financial resources can't shield them from copycats. So what can we do--and, what can we learn from companies that have endured and even prospered for centuries despite copycat competition?In a book of narrative history and practical strategy, IMD professor of management and innovation Howard Yu shows that succeeding in today's marketplace is no longer just a matter of mastering copycat tactics, companies also need to leap across knowledge disciplines, and to reimagine how a product is made or a service is delivered. This proven tactic can protect a company from being overtaken by new (and often foreign) copycat competitors.Using riveting case studies of successful leaps and tragic falls, Yu illustrates five principles to success that span a wide range of industries, countries, and eras. Learn about how P&G in the 19th century made the leap from handcrafted soaps and candles to mass production of its signature brand Ivory, leaped into the new fields of consumer psychology and advertising, then leaped again, at the risk of cannibalizing its core product, into synthetic detergents and won with Tide in 1946. Learn about how Novartis and other pharma pioneers stayed ahead by making leaps from chemistry to microbiology to genomics in drug discovery; and how forward-thinking companies, including China's largest social media app--WeChat, Tokyo-based Internet service provider Recruit Holdings, and Illinois-headquartered John Deere are leaping ahead by leveraging the emergence of ubiquitous connectivity, the inexorable rise of intelligent machines, and the rising importance of managerial creativity.Outlasting competition is difficult; doing so over decades or a century is nearly impossible--unless one leaps. Ultimately, Leap is a manifesto for how pioneering companies can endure and prosper in a world of constant change and inevitable copycats.
£13.29
John Wiley & Sons Inc Make It in America
Book SynopsisTable of ContentsAcknowledgments xiii Introduction 1 1 Welcome to America 11 Case Study: MediaCom (Colombia) 18 2 Why the United States? 23 Case Study: Rokt (Australia) 35 3 Land of Dreams 45 Case Study: Three American Dreams 52 Jordi Muñoz (Mexico) 52 Pooja Mahajan (India) 54 Pierre Gervois (France) 55 4 Plan for Success 61 Spotlight: White Claw (Canada) 68 Case Study: Too Good to Go (Denmark) 73 5 Timing Is Everything 79 Case Study: Menck Fenster (Germany) 91 6 Where to Play 97 Case Study: Renson (Belgium) 113 7 Make It Legal 117 Case Study: Pillow Partners (Scotland) 132 8 Financing U.S. Expansion 139 Case Study: Alpina Foods (Colombia) 152 9 Understanding Americans 159 Case Study: Tesco (U.K.) 175 10 Building Teams and Navigating Visas 181 Spotlight: Eataly (Italy) 186 Case Study: Petplan (U.K.) 194 11 Establishing Market Presence 201 Spotlight: MediaMint (India) 212 Case Study: Hyundai (South Korea) 216 Appendixes A. Go-to-U.S. Market Readiness Checklist 221 B. Startup in U.S. Readiness Checklist 225 C. Legal Checklist 229 Glossary 233 About the Author 239 Index 241
£18.39
Springer International Publishing AG Winning Sustainability Strategies: Finding
Book SynopsisDespite recent optimism and global initiatives, the implementation of corporate sustainability programs has been slow at best, with less than a third of global companies having developed a clear business case for their approach to sustainability. Presenting numerous award-winning cases and examples from companies such as Unilever, Patagonia, Tumi, DSM and Umicore alongside original ideas based upon 20 years of consulting experience, this book reveals how to design and implement a stronger sense of focus and move sustainability programs forward. This proven combination of purpose, direction and speed is dubbed “Vectoring”. Based upon practitioner cases and data analysis from the Dow Jones Sustainability Index, Vectoring offers a plain-spoken framework to identify the relative position of companies compared to their peers. The framework and its 4 archetypes deliver insights for practitioners to locate inhibitors and overcome them by providing practical suggestions for process improvements. This includes designing and executing new sustainability programs, embedding the SDGs within company strategy and assessing the impact of sustainability programs on competitiveness and valuation. Offering directions for CFOs to shift companies from integrated reporting to integrated thinking in order to accelerate their sustainability programs, Winning Sustainability Strategies shows how to achieve purpose with profit and how to do well by doing good.Table of ContentsPart I Vectoring: Of Direction and Speed Chapter 1: Introduction Chapter 2: Patters of Frontrunners Part II: Direction by Design Chapter 3: The Quest for Purpose Chapter 4: Focusing on Materialities that Matter Chapter 5: Sustainable Development Goals Chapter 6: ESG Ratings and Stock Markets Chapter 7: Investors’ Perspectives on Sustainability Chapter 8: Encouraging a Culture of Sustainability Part III: Acceleration Chapter 9: Partnering as Strategy Chapter 10: Towards a Circular Economy Chapter 11: Capturing the Sustainability Premium Chapter 12: Stellar Performance from Sustainability Teams Chapter 13: Embedding Sustainability into the Business Core Chapter 14: Epilogue Exhibits Exhibit 1: The Integrated Reporting Framework Exhibit 2: The Sustainable Development Goals: Examples SDG 6 and 7 Exhibit 3: Goals, pillars and example targets of the Unilever Sustainable Living Plan
£23.74
John Wiley & Sons Inc Master Your Mind
Book SynopsisYou''ll get there faster if you just slow down Master Your Mind offers a bit of perspective and a lot of insight for anyone seeking long-term success. Success in business is spelled M-O-R-E: better results, faster growth, more revenue, greater efficiency. Do more. Make more. Achieve more. And do it now. Eventually, ambition turns to stress, then to frenzy, then to emptiness as once-ambitious workers endlessly trudge the hamster wheel chasing the next promotion. While top-level performance is the holy grail of business at all levels, there is another, much better way to achieve it: slow down. Yes, you read that rightS-L-O-W. This is your permission to jump off of the hamster wheel. Slowing down is not a luxury, it is a necessity. A frenetic brain simply doesn't perform at optimal levels. By maintaining a snail''s pace, you actually achieve better resultsat rocket speedbecause you''re firing on all cylinders. You''ll think of new things, approach old probleTable of ContentsIntroduction ix Part I Slow Down Your Brain: Let an Elephant Do Your Work for You 1 Chapter 1- Slowing Down, Speeding Up, and Your “Runaway Brain” What Are We Talking About? 5 Chapter 2- Understanding and Harnessing Your Subconscious Brain 15 Chapter 3- Understanding and Harnessing Your Brain Wave Patterns 39 Chapter 4- Your Brain’s Unhelpful Default Settings 51 Chapter 5- The 2-Millimeter Principle and the Recipe for a Breakthrough 59 Part II Slow Down the Game: Counterintuitive Strategies and Tactics That Really Work 73 Chapter 6- Master Your Mind by Mastering Your Input: Programming Your Mind for Automatic Results 77 Chapter 7- Master Your Mind by Mastering the Voices in Your Head 97 Chapter 8- Master Your Mind with the Ridiculous Power of Clarity 109 Chapter 9- Master Your Mind by Mastering Your Week: The Two-Hour Solution 119 Chapter 10- Master Your Mind by Mastering the Art of No 137 Chapter 11- Master Your Mind by Mastering Your Environment: Declutter 151 Chapter 12- Master Your Mind by Mastering Your Body: Take Care of Yourself 161 Chapter 13- Master Your Mind by Mastering Silence and Presence: Shut Up and Listen 169 Chapter 14- Master Your Mind by Getting Micro: Start Small and Improve Incrementally 177 Chapter 15- Mastering Passion and Excellence 189 Conclusion: Next Steps: Wrap-up, Review, and What to Do from Here 197 Resource Guide 205 About the Authors 209 Index 211
£16.14
Diversion Books Zone to Win: Organizing to Compete in an Age of
Book SynopsisOver the last 25 years, Geoffrey Moore has established himself as one of the most influential high-tech advisors in the world—once prompting Conan O’Brien to ask “Who is Geoffrey Moore and why is he more famous than me?” Following up on the ferociously innovative ESCAPE VELOCITY, which served as the basis for Moore’s consulting work to such companies as Salesforce, Microsoft, and Intel, ZONE TO WIN serves as the companion playbook for his landmark guide, offering a practical manual to address the challenge large enterprises face when they seek to add a new line of business to their established portfolio. Focused on spurring next-generation growth, guiding mergers and acquisitions, and embracing disruption and innovation, ZONE TO WIN is a high-powered tool for driving your company above and beyond its limitations, its definitions of success, and ultimately, its competitors. Moore’s classic bestseller, CROSSING THE CHASM, has sold more than one million copies by addressing the challenges faced by start-up companies. Now ZONE TO WIN is set to guide established enterprises through the same journey. “For any company, regardless of size or industry, ZONE TO WIN is the playbook for succeeding in today’s disruptive, connected, fast-paced business world.” —Marc Benioff, CEO, Salesforce “Once again Geoffrey Moore weighs in with a prescient examination of what it takes to win in today’s competitive, disruptive business environment.” —Satya Nadella, CEO, Microsoft "With this book, Geoffrey Moore continues to lead us all through ever-changing times...His work has changed the game of changing the game!" —Gary Kovacs, CEO, AVG “ZONE TO WIN uses crystal-clear language to describe the management plays necessary to win in an ever-disrupting marketplace. Regardless of your level of management experience, you will find this book an invaluable tool for building long-term success for your business.” —Lip-Bu Tan, President and CEO, Cadence Design SystemsTrade Review"For any company, regardless of size or industry, Zone to Win is the playbook for succeeding in today’s disruptive, connected, fast-paced business world."—Marc Benioff, CEO, Salesforce“[ZONE TO WIN creates] a fresh way of looking at companies with large portfolios. [It provides] a practical way to measure different business lines based on different yet equally important criteria. In the end they help keep the focus on innovation, which is the ultimate goal.”—Michael DeCesare, CEO, Forescout "With this book, Geoffrey Moore continues to lead us all through ever-changing times. He not only inspires, he creates a new sense of possibility by providing the frameworks, tools, and lingua-franca we need to organize and manage our products and our company. His work has changed the game of changing the game!"—Gary Kovacs, CEO, AVG "Once again Geoffrey Moore weighs in with a prescient examination of what it takes to win in today’s competitive, disruptive business environment. Zone to Win is a valuable playbook for prioritizing and allocating resources with the aim of exceptionally high growth."—Satya Nadella, CEO, Microsoft “Whether you are looking to catch the next wave or keep it from catching you, you must read this book!”—Dominic Orr, CEO, Aruba Networks “ZONE TO WIN uses crystal clear language to describe the management plays necessary to win in an ever-disrupting marketplace. Regardless of your level of management experience, you will find this book an invaluable tool for building long-term success for your business.”—Lip-Bu Tan, President and CEO, Cadence Design Systems “I consider Geoffrey a friend, colleague, but most of all, someone to challenge my thinking. His name is synonymous with innovation, and with ZONE TO WIN he has done it again: inspiring us to rethink the fundamental relationship between technology disruption, business strategy and how to look across a portfolio and come to sound execution plans. This is a must-read for leaders everywhere who are continually challenged to turn unpredictable change into business opportunity.”—Pat Gelsinger, CEO, VMware “ZONE TO WIN helped my team and I frame the transition from an early start-up to a real player in the global landscape. Geoffrey places your urgent priorities into a clear context that helps you make the right tradeoffs at the right time!” —Rob Tarkoff, CEO, Lithium “We are indeed living in a world of unprecedented pace and disruption and ZONE TO WIN: ORGANIZING TO COMPETE IN AN AGE OF DISRUPTION is a must-read for the senior management team before any management retreat in advance of the strategic planning cycle.”—George Conrades, Chairman, Akamai Technologies "Geoffrey has done it again with ZONE TO WIN by developing a clear playbook on how to manage the inherent conflict between driving near-term revenue and investing in future opportunity. It is a must-read for any technology CEO who is balancing where to play offense or defense."—Steve Smith, CEO, Equinix
£13.29
Taylor & Francis Ltd Material Matters
Book SynopsisOur planet is a closed system with limited material resources, yet our current economic model is designed in a one-way direction from resource extraction to disposal, leading to resource depletion. This book proposes a new economic model, offering an alternative to this linear âtake-make-wasteâ economy.Material Matters shows a way of creating a circular economy by using the unlimited resources we have: renewable energy, data and intelligence. It describes a system based on circular business models centred on selling performance rather than ownership, designing products and buildings as resource banks and equipping products with a âmaterial passportâ to ensure their usability for future generations. Businesses thereby become custodians of materials, rather than consumers of materials and sellers of products. The book evokes the vision of a radically new economic model based on a compelling narrative, supported with cases that have been developed in conjunction with major companies, for example, convincing Philips to sell light instead of lamps, saving energy and materials by creating a whole new business model, a case which has become iconic for the circular economy.Material Matters is not a somber analysis of the state of the planet but a concrete and comprehensive agenda for change, offering perspectives for taking action for business and individual consumers alike.Trade Review"This is a book that gives an accessible and practical vision of the circular economy, viewed through the eyes of two people who have played and continue to play a key role in its realisation." Dame Ellen MacArthur, Founder, Ellen MacArthur Foundation"This book is a bold vision and a manual for a 21st century economy. A wake-up call." Prof. Dr. Martin R. Stuchtey, University of Innsbruck; Founder, Managing Partner, SYSTEMIQ "A very inspiring and relevant book. We live in times of scepticism, doubt, negativism and populism. But only an agenda of hope takes us further. This is an important contribution to this agenda."Prof. Dr. Jan Peter Balkenende, Former Dutch Prime Minister"The products of today are the resources of tomorrow if we use them intelligently. This book shows us how."Prof. Dr. Walter R. Stahel, Leading expert on circular economy; Member of the Club of Rome; Founder -Director, The Product-Life Institute, GenevaTable of Contents1. The product-as-problem 2. The linear economy or the end of the line 3. Spaceship Earth – a closed system 4. Permanent temporality 5. Changing the rules of the game 6. The Material Passport 7. Madaster - a registry for materials 8. UDMR, The Universal Declaration of Material Rights 9. Material-as-a-Service – rethinking material ownership 10. Completing the Copernican Revolution
£24.69
Penguin Putnam Inc Range Why Generalists Triumph in a Specialized
Book SynopsisThe #1 New York Times bestseller that has all America talking—with a new afterword on expanding your range—as seen on CNN's Fareed Zakaria GPS, Morning Joe, CBS This Morning, and more. “The most important business—and parenting—book of the year.” —Forbes “Urgent and important. . . an essential read for bosses, parents, coaches, and anyone who cares about improving performance.” —Daniel H. Pink Shortlisted for the Financial Times/McKinsey Business Book of the Year AwardPlenty of experts argue that anyone who wants to develop a skill, play an instrument, or lead their field should start early, focus intensely, and rack up as many hours of deliberate practice as possible. If you dabble or delay, you’ll never catch up to the people who got a head start. But a closer look at research on the world’s top performers, from professional
£11.60
Globe Pequot How to Start a Homebased Fashion Design Business
Book SynopsisThis book will be a priceless resource for those considering adventuring into the fashion industry, yet not knowing how or where to start. Comprised of detailed information, How to Start a Home-based Fashion Design Business will be a guide for the aspiring designer to plan and execute a successful home based business. This material will not only provide a fashion realm, but will show how to create additional revenue streams in the sewing field. This book will be the one stop shop for the small designer.
£13.49
Penguin Putnam Inc The Inevitable Understanding the 12 Technological
Book Synopsis“A quintessential work of technological futurism.” – James Surowiecki, strategy + business, “Best Business Books 2017 – Innovation”From one of our leading technology thinkers and writers, a guide through the twelve technological imperatives that will shape the next thirty years and transform our livesMuch of what will happen in the next thirty years is inevitable, driven by technological trends that are already in motion. In this fascinating, provocative new book, Kevin Kelly provides an optimistic road map for the future, showing how the coming changes in our lives—from virtual reality in the home to an on-demand economy to artificial intelligence embedded in everything we manufacture—can be understood as the result of a few long-term, accelerating forces. Kelly both describes these deep trends—interacting, cognifying, flowing, screening, accessing, sharing, filtering, remixing, tracking, and questioni
£12.59
Penguin Books Ltd Hooked How to Build HabitForming Products
Book SynopsisTHE INTERNATIONAL BESTSELLER WITH OVER 500,000 COPIES SOLD WORLDWIDE.IN HOOKED', NIR EYAL REVEALS HOW SUCCESSFUL COMPANIES CREATE PRODUCTS PEOPLE CAN''T PUT DOWN.Hooked changed my life. It''s essential reading for anyone who wants to better understand their actions and habits.'' Steven Bartlett, investor, BBC Dragon and host of The Diary of a CEO podcast*****Why do some products capture our attention while others flop? What makes us engage with certain things out of sheer habit? Is there an underlying pattern to how technologies hook us?Nir Eyal answers these questions (and many more) with the Hook Model a four-step process that, when embedded into products, subtly encourages customer behaviour. Through consecutive hook cycles, these products bring people back again and again.Eyal provides readers with practical insights to create user habits that stick; actionablTrade ReviewA must-read for everyone who cares about driving customer engagement -- Eric Ries, author of The Lean StartupThe most high bandwidth, high octane, and valuable presentation I have ever seen on this subject -- Rory Sutherland, Vice Chairman, Ogilvy & MatherThe book everyone in Silicon Valley is talking about -- Boris Veldhuijzen van Zanten, founder of The Next WebHooked gives you the blueprint for the next generation of products. Read Hooked or the company that replaces you will -- Matt Mullenweg, Founder of WordpressYou'll read this. Then you'll hope your competition isn't reading this. It's that good. -- Stephen P. Anderson, Author of 'Seductive Interaction Design'Nir's work is an essential crib sheet for any startup looking to understand user psychology. -- Dave McClure, Founder 500 StartupsWhen it comes to driving engagement and building habits, Hooked is an excellent guide into the mind of the user. -- Andrew Chen, Technology Writer and InvestorI've learned a great deal from Nir, and you will too. He'll help you design habits to benefit your users, and your company. -- Dr Stephen Wendel, author of 'Designing for Behaviour Change'If you're serious about designing seductive products that sell, Hooked is the only psychological toolkit you'll need -- Nathalie Nahai, Web Psychologist and best-selling author of Webs Of Influence: The Psychology Of Online Persuasion (Pearson)Draws on behavioural economics and neuroscience to examine why some products, games and television shows become habits, while others sink. This is useful knowledge for entrepreneurs, marketers and designers ... crucial to generating followers, viewers, consumers and revenues. It is also of wider significance * Financial Times Business Education *Gives an overview of one of the most interesting battles in modern business: the intense competition to create new digital products that monopolise people's attention -- Schumpeter * The Economist *Principles derived from behavioral science play an increasing role in software design ... Among the most influential is Nir Eyal, an entrepreneur turned user-experience guru who has become Silicon Valley's most visible advocate of habit-forming technology * MIT Technology Review *A must read for anyone looking to start a company or develop a product. It provides four actionable steps to attract users and to ensure that they continue to come back. -- Firas Kittaneh * Entrepreneur *
£12.34
Cengage Learning EMEA Business Research Methods
Book SynopsisBusiness Research Methods covers all the stages in undertaking research using a clear, structured step-by-step guide. Christina Quinlan's qualitive and holistic approaches are combined with William Zikmund's quantitative and advanced methods in this fully updated third edition, to give students a broad spectrum of approaches for their research project. This comprehensive text is essential reading for all business students getting to grips with research methods for their project.Table of ContentsPart I: Introduction 1. Introducing Business Research 2. Developing Research Skills 3. Understanding Research Ethics 4. Understanding Research Philosophy and The Role of Theory Part II: Beginning the Research Process 5. The Literature Review 6. Quantitative Research: An Introduction 7. Qualitive Research: An Introduction 8. Research Methodology and Design 9. Understanding Populations and Sampling 10. Writing the Research Proposal Part III: Data Gathering 11. Fieldwork and Observation 12. Interviews and Focus Groups 13. Surveys and Questionnaires 14. Attitude Measurement Part IV: Dealing with Data 15. Managing Data and Introducing Data Analysis 16. Analyzing Qualitative Data 17. Analyzing Quantitative Data 18. Completing and Presenting the Research
£53.19
Oxford University Press Open Innovation Results Going Beyond the Hype and
Book SynopsisWe live in an age of exponential technology, but this is not so new. Indeed, technological innovation has been promoted so assiduously for so long that there is now a discernible pattern to its emergence known as the Gartner Hype Cycle. Open innovation is no exception. In this book Henry Chesbrough, the originator of open innovation, examines the hype behind its practice, shows where real results are taking place, and explains how companies can move beyond the hype to achieve real business results. The book begins with an exponential paradox; new technologies are emerging at an accelerating rate, yet we continue to see stagnant wages and lagging production. These realities are hard to reconcile with the promise of exponential technologies. A closer look suggests that exponential advocates are paying too little attention to the broad dissemination and absorption of a new technology before it delivers real profit and social benefit. To get valuable results from innovation, businesses must open up their innovation processes and finish more of what they start. They need to open their knowledge flows to generate new growth, and unused internal knowledge must flow openly to others to generate new revenue and future business opportunities. Many of the best known aspects of open innovation such as crowdsourcing, open source software, or innovation intermediaries are often not well connected to the rest of the organization. Using numerous real-world examples of these methods in practice, Chesbrough illustrates how they can, and must, be used in connection to the organization as a whole in order to have real long-term value.Open Innovation Results offers a clear-eyed view of the challenges and realities that limit the ability of organizations to create and profit from innovation. Whether in the largest companies or in a small business, an advanced economy or a rural village, this book charts a course to enhance organizational growth and performance.Trade ReviewHenry Chesbrough has this unique ability to transform complex concepts into messages that everyone can relate. en Innovation Results links for the first time the effects of the financial crisis on innovation and therefore on long-term productivity. It is a must read for politicians, policy-makers and business leaders that want to make a difference by designing the right policies that drive not only the generation of new ideas but more importantly their broad dissemination and adoption by society. * Carlos Moedas, EU Commissioner for Research, Science and Innovation *At Enel, Open Innovation is combined with Sustainability,to make what we callInnovability, which we haveembedded in our business model and our operations. They create shared value for the Company and all of its stakeholders. Open Innovation Results addresses the changing environment in which most companies operate by moving past the hype of Open Innovation, putting theory into practice and achieving tangible results. * Francesco Starace, CEO and General Manager, Enel *Open Innovation Results offers extensive insights into how organizations today can best innovate by showing the highly effective and practical ways of innovation across boundaries. To put it simply, Chesbrough shows us how carry out innovationwiselyin this day and age. * Ikujiro Nonaka, Professor Emeritus at Hitotsubashi University Business School *In Open Innovation for Results, Chesbrough presents a bold yet practical guide to harnessing the extraordinary power of boundary-spanning innovation. Taking a systemic view of innovation, he lays out a powerful and convincing case for infusing the spirit of openness into every aspect of the innovation process. This is essential reading for anyone who understands there are only two choices today: innovate or evaporate. * Gary Hamel, Gary Hamel, director of Management Innovation eXchange, ranked by the Wall Street Journal as the worlds most influential business thinker *In this powerful and well researched book, Chesbrough builds out the open innovation paradigm by showing organizational leaders how to go beyond the generation of new technology, to leverage two additional processes those of dissemination and absorption to truly realize the power of open innovation. * Rita McGrath, Professor at Columbia Business School, and author of Seeing Around Corners: How to Spot Inflection Points in Business Before They Happen *Open Innovation Results is Chesbroughs most ambitious and expansive view yet of this important concept. It breaks new ground, linking open innovation not only to enterprise performance but to national economic growth as well. There are important insights into the difference between open and free innovation, along with insightful characterizations of Chinas use of open innovation practices and policies. * David Teece, Thomas Tusher Professor in Global Business, UC Berkeley *Table of ContentsIntroduction 1: The Exponential Paradox 2: Open Innovation in the 21st Century 3: From Open Science to Open Innovation 4: The Back End of Open Innovation 5: Lean Startup and Open Innovation 6: Engaging with Startups to Enhance Corporate Innovation 7: Open Innovation Results in Smart Cities and Smart Villages 8: Open Innovation Best Practices 9: Open Innovation with Chinese Characteristics
£42.11
Penguin Books Ltd The Wide Lens
Book SynopsisHow can great companies do everything right - identify real customer needs, deliver excellent innovations, beat their competitors to market - and still fail? The sad truth is that many companies fail because they focus too intensely on their own innovations, and then neglect the innovation ecosystems on which their success depends. In our increasingly interdependent world, winning requires more than just delivering on your own promises. It means ensuring that a host of partners -some visible, some hidden- deliver on their promises, too. In The Wide Lens, innovation expert Ron Adner draws on over a decade of research and field testing to take you on far ranging journeys from Kenya to California, from transport to telecommunications, to reveal the hidden structure of success in a world of interdependence. A riveting study that offers a new perspective on triumphs like Amazon''s e-book strategy and Apple''s path to market dominance; monumental failures li
£15.29
O'Reilly Media UX Research
Book SynopsisOne key responsibility of product designers and UX practitioners is to conduct formal and informal research to clarify design decisions and business needs. With this quick reference guide, you'll learn a common language and set of tools to help you carry out research in an informed and productive manner.
£25.59
Oxford University Press Australia Better Brand Health
Book SynopsisThe book is about brand health tracking, one of the biggest (and most costly) sources of insights about brand performance and inputs into brand strategy that marketers engage in. But yet most trackers were designed pre-How Brands Grow, and so suffer from being not fit for purpose to provide insights to managers looking to grow their brands. Jenni has conducted R&D into brand health tracking for the past decade, much of this is published in a disparate range of academic marketing journals, some of it is not published because it is more technical. This book brings together that R&D with Jenni and the Ehrenberg-Bass Institutes background in How Brands Grow to help brand managers and researchers design an evidence based, useful brand health tracking research instrument and help them get the most out of the information to inform their recommendations and implications.Table of ContentsApplying the Laws of Growth to Brand Health TrackingBrand AwarenessBrand Attributes: SelectionBrand Attributes: MeasurementMental Availability and Category Entry PointsMental Availability: Measurement and MetricsBrand Attributes: AnalysisBrand AttitudeCategory Buying BehaviourBrand BuyingMeasuring Exposure to Marketing ActivityWord-of-MouthThe Rise of the Machines?What about Physical Availability?A Final Note
£19.94
O'Reilly Media The Decision Intelligence Handbook
Book SynopsisUntil now, there has been little practical guidance for organizations to formalize decision-making and integrate their decisions with data. With this book, authors L.Y. Pratt and N.E. Malcolm fill this gap. They present a step-by-step method for integrating technology into decisions that bridge from actions to desired outcomes.
£39.74
Bristol University Press UniversityIndustry Partnerships for Positive
Book SynopsisSharing the authors' extensive experience in working at the interface between academia, industry and government, this book is designed to enable powerful universityindustry partnerships that can play a pivotal role in achieving the 17 UN Sustainable Development Goals (SDGs).Table of Contents1. A journey from transactional to transformational alliances 2. Enabling an environment for transformational strategic alliances 3. Developing and managing alliances 4. Leading and executing sustainable relationships 5. Looking into the future: the next decade Conclusion
£18.99
Taylor & Francis Supply Chain Analytics
Book SynopsisSupply Chain Analytics introduces the reader to data analytics and demonstrates the value of their effective use in supply chain management. By describing the key supply chain processes through worked examples, and the descriptive, predictive and prescriptive analytic methods that can be applied to bring about improvements to those processes, the book presents a more comprehensive learning experience for the reader than has been offered previously.Key topics are addressed, including optimisation, big data, data mining and cloud computing. The author identifies four core supply chain processes â strategy, design, execution and people â to which the analytic techniques explained can be applied to ensure continuous improvement. Pedagogy to aid learning is incorporated throughout, including an opening section for each chapter explaining the learnings designed for the chapter; worked examples illustrating how each analytic technique works, how it is applied and what to beTable of Contents1. Introduction to Supply Chain Analytics 2. Supply Chain Analytics in Practice 3. Getting Started with Supply Chain Analytics 4. Using Supply Chain Analytics to Enhance Supply Chain Strategy Processes 5. Using Supply Chain Analytics to Enhance Supply Chain Design Processes 6. Using Supply Chain Analytics to Enhance Supply Chain Execution Processes 7. Using Supply Chain Analytics to Enhance Supply Chain People Processes 8. How to Deal Effectively with Organisational Social Issues
£41.79
Laurence King Publishing The Trend Forecaster's Handbook: Second Edition
Book SynopsisThe Trend Forecaster''s Handbook is a sharp, highly visual textbook and teaching aid for students and tutors keen to know more about the world of trends, trend forecasting and consumer-insight techniques.This ''how to'' book provides the skills to understand and track trends and use them to inform their research, design and product development. Highly visual, the book introduces the world of trend forecasting and consumer insight in a step-by-step way, with quotes from, interviews with and case studies of key players. Each chapter provides practical exercises and examples that allow students to experience the techniques or methodologies explored.Trends are a fundamental part of our emotional, physical and psychological landscape, and by forecasting trends we can begin to understand what drives and motivates consumers. This in turn can help to make the difference between a design that sells and one that languishes on the shelf.Reviews:"Highly visual and a genuinely eye-opening insight into the way designers can spot and dictate visual and cultural trends, keeping their work constantly at the cutting edge." - Computers Arts Project"The book is clear and concise, offers a journey through the unexpected, and engages the reader with clear guidelines. It offers insider knowledge and soundbites from those working in the industry." - Just4Textiles"The Trend Forecaster''s Handbook is a well published and intelligently written book for starting ''forecasters'' looking for theoretical background and interesting experiences." - The Pop-Up City"The Trend Forecaster''s Handbook is a highly readable and beautifully designed book that provides a practical framework for understanding and reacting to cultural trends. This review is a sneak preview of the second edition. The original edition, which was published in 2010, is considered the definitive source for learning about trends, strategy, and innovation thinking. Martin Raymond is a journalist" QRCA VIEWS
£28.00
HarperCollins Publishers Inc Hidden in Plain Sight
Book SynopsisHidden in Plain Sight by global innovation consultant Jan Chipchase with Simon Steinhardt is a fascinating look at how consumers think and behave.Chipchase, named by Fortune as “one of the 50 smartest people in tech,” has traveled the world, studying people of all nations and their habits, paying attention to the ordinary things that we do every day an how they effect our buying decisions. Future-focused and provocative, Hidden in Plain Sight: How to Create Extraordinary Products for Tomorrow's Customers illuminates exactly what drives consumers to make the choices they do, and demonstrates how all types of businesses can learn to see—and capitalize upon—what is hidden in plain sight today to create businesses tomorrow.Trade Review"...a lively, thought-provoking, and often humorous read." -- Publishers Weekly
£17.09
HarperCollins Publishers Inc Leadership BS Fixing Workplaces and Careers One
Book SynopsisTrade Review"Sensible advice..." -- The Economist "Jeff Pfeffer stands as one of the great management thinkers of our time. Here in this important work, he challenges us to embrace a hippocratic oath of leadership: first do no harm. Diagnostic and prescriptive, passionate and incisive, provocative and inspired-Pfeffer yet again makes a noble contribution." -- -Jim Collins, author Good to Great, co-author Built to Last and Great by Choice "As bracing as a splash of cold water, Leadership BS is at once a scathing indictment of the 'leadership industry' and a roadmap to success. Pfeffer dismantles the jargon-filled aphorisms of conventional leadership, replacing them with fact-based prescriptions for how to succeed." -- -Laszlo Bock, SVP of People Operations, Google and author of New York Times bestseller, Work Rules! "A provocative case that most leadership advice is baloney and the entire industry is broken. Pfeffer convincingly argues that we consistently give the wrong people power-and even when we get it right, authenticity is a recipe for disaster." -- -Adam Grant, Wharton professor and New York Times bestselling author of Give and Take "In this must-read book, Pfeffer exposes the gap between what we're told we should do to be leaders and what successful leaders actually do to climb the career ladder. Pfeffer's take-no-prisoners approach to management research and practice always reveals insightful and shocking results." -- -Keith Ferrazzi, author of ,New York Times bestsellers Never Eat Lunch Alone and Who's Got Your Back? "I wish I had read Leadership BS years go. It's not only honest but helpful, putting words to the disconnect I've seen between what works and what we're all "supposed to be" doing. This inconsistency has so much to say about the current state of professional women's progress." -- -Gina Bianchini, CEO, Mighty Bell and co-founder, Lean In "Leadership BS goes directly to the soul of leadership practices, exposing both the rewards and penalties of contemporary notions. You'll be challenged to look at qualities such as narcissism, vulnerability, immodesty and ego and consider why these too are important traits of effective leaders." -- -Curt Coffman, co-author of First, Break all the Rules "A fascinating inquiry into why the "leadership industry" has failed to develop better leaders. Pfeffer turns conventional wisdom about leadership upside down, and challenges us to rethink why and how leaders behave. It's an indispensable book for every leader, executive coach, and others who seek to help leaders." -- -Morten T. Hansen, professor, University of California, Berkeley, co-author, Great by Choice "Pfeffer offers no nostrums, no feel-good solutions; instead, he offers unvarnished insights and dry-eyed suggestions. Anyone who is seriously interested in leadership should read this book." -- -Stephen Kosslyn, founding dean, the Minerva Schools of Arts and Sciences at the Keck Graduate Institute "Jeff Pfeffer has done it again. He forces us to confront uncomfortable questions about ourselves and our cultures. This book reminds us of the dangers of pursuing comforting messages instead of practical truths." -- -Kent Thiry, CEO, Davita Healthcare Partners "Pfeffer persuasively attacks the simplistic generalities that masquerade as leadership advice. Offering examples of when such advice can hurt leaders. Turning some of our assumptions concerning authenticity, trust, and humility on their head. Essential reading for anyone who would rather rely on scientific evidence than merely on cool stories." -- -Sim B Sitkin, Duke University, Faculty Director, Fuqua/Coach K Center on Leadership and Ethics "Challenges conventional thinking and traditional bromides, underscoring the importance of being evidence-based if you want to make an impact in developing leadership." -- -Barry Z. Posner, PhD, Accolti Endowed Professor of Leadership, Santa Clara University, co-author, The Leadership Challenge "[Power] will help you get comfortable with challenging assumptions and lingering on the pause...[Pfeffer] draws on a wealth of social-science and psychology research." -- Inc magazine "This is an entertaining and inspiring read for anyone looking to shake things up at work." -- Publishers Weekly
£19.00
HarperCollins Publishers Inc Frictionless Why the Future of Everything Will Be
Book SynopsisBased on interviews with dozens of startup founders, experts and scholars on entrepreneurship, Frictionless provides readers with a wide-ranging education in starting companies that thrive in the world of frictionless commerce—made possible by new technologies, a new mindset, and new demands from Millennial consumers.Trade Review“With more nonprofits looking to other sectors for best practices in engaging and mobilizing constituents, particularly through the use of available and new technologies, there is no book more timely or relevant than Frictionless. Christiane has gathered opinions from some of the best thinkers, from whom we all could learn a lesson or two on dissolving the barriers between people and their passions.” — Christy Turlington Burns, founder of Every Mother Counts “In the world of fashion and retail, the more we reduce the friction from every aspect of our business, the easier it becomes to delight and engage our customers. Anyone looking to advance business, disrupt incumbents, or reshape industries should read Christiane’s book. She has helped me by gathering the opinions of other entrepreneurs and experts.” — Clare Vivier, founder of Clare V “Frictionless is a creative user’s manual for the postvirus world, a way forward that is smarter, faster, and more nimble. Christiane Lemieux is a wayfinder, and this book may show the direction for the next generation of innovators and entrepreneurs.” — Michael Cannell, author of A Brotherhood Betrayed: The Man Behind the Rise and Fall of Murder, Inc. “Anyone looking to advance their business, disrupt incumbents, or reshape industries should read Christiane’s book. She has gathered the opinions of an erudite cohort doing just that.” — Anjali Kumar, founding general counsel and head of Social Innovation at Warby Parker
£20.90
Harper Business Moonshot
Book Synopsis
£22.49
HarperCollins Publishers Inc The FamilyFirst Entrepreneur
Book SynopsisBusiness owners get stuck on the hamster wheel of hustle only to end up burned out and looking for a better way.For fifteen years, Steve Chou has run two successful seven-figure businesses in twenty hours a week or fewer, leaving plenty of time for family, friends, and leisure.
£22.50
HarperCollins Publishers Inc Smart Startups
Book SynopsisTrade Review“Smart Startups will dramatically improve your odds of success. It covers the critical steps from launching a business to scaling it, and finally how and when to exit. The hard-won real-life experiences disclosed make this book essential reading for all who have ever harbored the notion of starting a business.” — Robert Rosenberg, author of Around the Corner to Around the World: A Dozen I Learned Running Dunkin’ Donuts and CEO of Dunkin’ Donuts for thirty-five years “Like sitting down with eighteen of the smartest founders in the business and having them candidly share everything about their startup experience, Smart Startups is a life saver for every entrepreneur.” — Keith Ferrazzi, #1 New York Times bestselling author and executive team coach “Smart Startups is full of inspiring and useful advice for entrepreneurs who want to accelerate their success and avoid making mistakes. It is an essential reference that is a pleasure to read.” — Murat Aktihanoglu, cofounder and managing partner of ERA, New York City’s leading technology accelerator and early-stage venture capital fund “By digging deep into the stories of HBS founders and what they learned the hard way, Catalina Daniels and James Sherman enhance our wisdom about entrepreneurship. With this unique insider’s look at eighteen startups, they help you boost your chances of success and avoid mistakes.” — William A. Sahlman, Baker Foundation Professor of Business Administration, Harvard Business School
£25.50
Elsevier Science Its Our Research
Book SynopsisProvides a strategic framework for people who practice UX research who wish to be heard by their stakeholders. This title gives you the techniques needed to involve stakeholders throughout the process of planning, execution, analysis, and reporting UX research.Trade Review"I find the book compelling because it’s international, based on experience, business oriented, and practical, and it has videos….The book is definitely international, with mini-essays by usability practitioners from all over the world (the videos are international as well). This produces a wide variety of contexts and highlights some interesting parallels." --Computing Reviews.com, December 5, 2012 "In this book, Tomer Sharon does a great and ground-breaking job of presenting useful wisdom on how to make usability research useful and usable, and how to sell it. The contents of this book can be summarized in seven words: Do as you preach and be humble. If that’s not sufficiently usable for you, read this book!" --Rolf Molich, DialogDesign "Tomer Sharon’s book is the cure for usability professionals whose work isn’t having the impact it deserves. Here you’ll find ways to work different, to make your research connect with stakeholders instead of trash cans. File under: work smarter, not harder." --Gerard Torenvliet, Senior Human Factors Scientist, Medtronic "A thoroughly readable look at how to make sure our user research actually makes it into the products we create. It explains how to get everyone engaged, how to plan research that asks the right questions, and how to help people use research findings. It's full of practical tips, great advice and real-life stories from practitioners." --Donna Spencer, Maadmob "It’s Our Research" should be required reading for anyone involved in a UX research study. Sharon will not only help you avoid the many pitfalls that most UX research projects come across, but more importantly give you all the tips and tricks for getting the most out your UX research." --William Albert, Bentley University; Author, Measuring the User Experience and Beyond the Usability Lab "There is probably no question that I am asked more often than "How can I have more influence?" User research that isn’t able to bring insight and drive improvement might as well not have happened. This book is the most complete guide to getting stakeholder buy-in that I have seen. It is a "must read" for researchers and their managers." --Arnie Lund, Microsoft; Author, User Experience Management "As an experienced Human Factors Engineer, I thought I knew how to do user research and engage stakeholders. But in these pages I discovered new ways to ensure my user research will be useful to my clients. The book is well organized and includes rich interviews and case study content. I especially appreciated the takeaways at the end of each chapter." --Stan Caplan, President, Usability Associates, LLC "The best researchers know how to inspire their stakeholders to act on their findings. At Google, Tomer brings a unique combination of depth and inventiveness in the way he communicates and works with the designers and managers who need to act on his findings. This learned, direct and humorous book explains how he achieves that." --Giles Colborne, cxpartners, Author, Simple and usable web, mobile and interaction design "If no one reads your report or implements your recommendations does it really matter how statistically valid your findings were? Do your yourself and your users a favor …read Tomer’s Book." --Jeff Sauro, Principal Measuring Usability LLC; Author, Quantifying the User Experience "This guide explains how to increase the chances that stakeholders (such as product managers, engineers, and management) will actually act on the user experience (UX) research they have commissioned. The guide is written from the perspective of in-house UX researchers (especially 'teams of one'), but it is also relevant for self-employed practitioners and consultants. It will also be useful for design researchers, product designers, user interface designers, information architects, and human factors specialists. The book primarily discusses UX research on digital services, but also covers digital products and systems of products and services in industrial and medical settings. Advice is given on dealing with difficult people, combining quantitative and qualitative data, and communicating research results. The book's appealing layout includes color photos, illustrations, diagrams, screenshots, and charts. Web sites and video interviews can be accessed using quick response (QR) codes supplied in the book." --Reference and Research Book News, Inc.Table of ContentsPrologue: The Usable Planet, by Gary Bunker Introduction Chapter 1: If life gives you limes, make mojitos! Identifying stakeholders, selling user experience research, and dealing with difficult people and situations Chapter 2: Mmm... Interesting, so what exactly is it that you want to learn? Implementing your great participant interviewing skills on stakeholders; asking good questions, listening, saying the right things, and identifying research opportunities Chapter 3: If you pick a methodology first, something must be wrong: Strategies for planning studies with stakeholders and techniques for developing the right research questions Chapter 4: What’s Gonna Work? Teamwork! Hands-on techniques for collaborating and involving stakeholders in research planning, execution, analysis, and reporting Chapter 5: The single biggest problem in communication is the illusion that it has taken place Chapter 6: You can’t manage what you don’t measure: Signs that indicate research is being used well and how you can systematically track success (or failure) Epilogue
£28.49
Pearson Education (US) Agile IT Organization Design
Book SynopsisSriram Narayan, an IT management consultant with ThoughtWorks, has provided IT agility guidance to clients in telecom, financial services, energy, retail, and Internet businesses. He has also served as a leadership coach and a director of innovation. He was a founding member of the ThoughtWorks technology advisory boardthe group that now authors Technology Radar. During a two-year stint at the products division of ThoughtWorks, he helped with product innovation and advocacy on Goa tool that helps with continuous delivery. He has also worn the hats of a developer, open-source contributor, manager, product owner, tester, SOA architect, trainer, and Agile coach. An occasional blogger and speaker at conferences, his writings, talks, and contact information are available from sriramnarayan.com. The opinions in this book are his own.Trade ReviewPraise for Agile IT Organization Design “Continuous delivery is often described from the perspective of the technicians. This is understandable because that is where it started, but it does the process a disservice. Continuous delivery is a holistic approach. It requires change across the organization and it encourages such change, to the betterment of the groups that practice it. This book addresses that problem and looks at CD from an organizational perspective. It starts from Dan Pink’s ideas of intrinsic and extrinsic motivators and describes how to structure an organization for success—how to encourage a focus on autonomy, mastery, and purpose that will motivate your teams and produce high-quality results. This book takes a look at all aspects of organizational design that impact the ability to deliver regular, small, high quality changes. If you follow the advice in this book, your organization will be the better for it.” —Dave Farley, author of Continuous Delivery “A number of years ago, Silicon Valley marketing guru Geoffrey Moore quipped, ‘A bank is just a computer with a marketing department.’ Today, technologies—cloud, social, big data, the Internet of Things, and mobile—continue to drive this unprecedented digital transformation in organizations. As such, the need for agility has moved from software development to corporate boardrooms. Sriram’s book makes the case that to thrive in these fast and uncertain times, enterprise leaders need to rethink how IT, not just software development, is organized, structured, and measured. His book provides guidelines, not prescriptions, which enable innovation, adaptability, and responsiveness at scale.” —Jim Highsmith, Executive Consultant, ThoughtWorks, Author of Adaptive Leadership “Very hands-on and operational book for management of Agile-based development. Provides valuable insight for IT practitioners. A must read for IT professionals.” —A.V. Sridhar, Founder, President & CEO Digite, Inc. “Agile IT Organization Design is an engaging, enlightening, and immensely practical book. While many authors have addressed Agile software development, very few have tackled the wider topic of the more systemic changes necessary to move from Agile software to an agile organization, and onwards to ‘digital transformation.’ Even fewer have done so at more than a very theoretical level. Drawing heavily upon his substantial practical experience, Sriram Narayan’s book explores the pitfalls of many of our current ‘organizational wisdoms’ and gently, but convincingly, suggests appropriate and relevant alternatives to try in their place—all the time backed up by real-world examples. I highly recommend the book to anyone interested in, or struggling with, the challenges and opportunities of achieving organizational agility.” —Chris Murphy, President and Chief Strategy Officer, ThoughtWorks “Agile and continuous delivery transformations require changes in technology, process, and people. This book is the first to tackle the people aspect in depth, and it does this very well. A must read for those taking the journey!” —Anders Wallgren, CTO, Electric Cloud “Agile IT Organization Design tackles all the problems that we just want to ignore. Relying heavily on hands-on experience rather than theoretical exercises, Sriram provides concrete actions to address the issues with Agile software development and continuous delivery at a structural and organizational level. He clearly addresses issues of finance, accountability, and metrics, not just team structure and team processes, and gives many examples and scenarios to help understand how these issues manifest and how the proposed steps work to resolve the issues. Organizational transformations to Agile often fail, not because the individual processes and practices break down, but because the organization itself—its power structure, its organizational norms, and its culture—fight against the gains that Agile has the potential to bring. Sriram focuses our attention on the systemic problems, but then provides action steps to allow us to address these problems in our context. This book presents no silver bullet, as those don’t exist. However, Sriram provides for organizations a way to start facing reality and moving towards an organization that supports not only Agile software development but organizational and business agility.” —Rebecca Parsons, Director at Agile Alliance & CTO at ThoughtWorks “Sriram’s book addresses the rarely-approached topic of Agile organization design in a very pragmatic and thorough manner. It does a great job of explaining the value brought by Agile and DevOps approaches in enterprise-scale organizations, and gives strong details on the ‘how’ to get there. It also paints a very practical picture of how the different processes of the company (budgeting, staffing, metrics, etc.) will be affected by the Agile organizational choices. I see it as the perfect companion book for a large-scale Agile transformation effort.” —Regis Allegre, VP Software Engineering, Cloudwatt “Businesses today are discovering that if they are to build ‘digital first’ experiences for their customers, they need to rethink how their product, marketing, and technology teams work together. Sriram’s book pulls aside the curtain to reveal that the best-kept secrets of the world’s top performing digital organizations are actually very accessible to all. It serves as a pattern language for management of the modern digital enterprise.” —Adam Monago, VP Digital Strategy, ThoughtWorks, @adammonago “Agility is so much more than stand-ups and test driven development. Even the best practices won’t yield results unless backed by the right leadership. Sriram’s book is an important contribution to the all-too-bare bookshelf on leadership of IT organizations. He mixes theory and practical insights in the right measures and the result is as readable as it is full of usable insights.” —Nagarjun Kandukuru, VP Global South Strategy, ThoughtWorks “Sriram covers everything the Scrum coach didn’t tell you. Most books on Agile stop at a team and project level, and that’s exactly where the organizations tend to get lost in the real world of pre-existing organization structures and procedures—which in turn become blockers to achieving ultimate business agility. If you ever wonder why your attempt at Agile is floundering, this is one book where you’ll find some answers for sure.” —Puneet Kataria, Vice President Global Sales, Kayako “The field of Agile is an evolving, moving target and there is little in terms of guidance for managers and staff that are trying to implement it within an enterprise context. This book provides a complete guide to all of the organizational aspects of implementing Agile within the enterprise context, as well as providing extremely useful examples and cogent advice. I would recommend this book to anyone with a general interest in Agile through to senior managers looking to reenergize their enterprise organizations using the principles and practices of Agile.” —Ken Robson, Global Head of Trading Technology, Danske Bank “Sriram has pulled off an audacious attempt at a unified theory of IT. This work led me through the incredible range of issues that I recognize, slotting each one into context and building a vision of how things can and should be. If you want to be elevated above the trenches of Agile and DevOps—to get a better view of where they fit in the digital world that includes sales, finance, governance, resourcing, delivery, and most importantly, people—then read this book. A compelling read that I’m already referring back to.” —Duncan Freke, Development Director, thetrainline.com “Sriram makes a convincing case that digital transformation efforts need IT agility. He also does a great job of explaining how IT agility is more than just engineering and process. This book is a valuable read for those on the digital transformation journey.” —Shashank Saxena, Director, Digital and eCommerce Technology, The Kroger Co. “Adopting Agile software development practices is not just an IT change, it is an organization-wide change. Sriram goes through every aspect of what this means to an organization and gives options for how to bring changes in, including hard-to-change areas like project funding. This book is thought provoking, an easy read, and includes great examples.” —Jeff Nicholas, Director, PB & WM IT Digital Banking APAC, Credit Suisse “This book is for anyone who is looking for clear and focused guidance in the pursuit of modern product delivery. Any transformational leader will find this book a great tool that provides answers to many of the problems of Agile transformation at scale. A great jump start for those looking to improve their effectiveness and responsiveness to business, Sriram’s book recognises that people leadership is the DNA of any Agile transformation.” —Marcus Campbell, Delivery Director, Semantico “Entrepreneurial organizations thrive on continuously adding value, rapidly innovating, and staying close to their customers. Similarly, Agile software development emphasizes continuous, incremental improvements, quick response to change, and close collaboration. Sriram makes a compelling case for Agile design of IT organizations in large enterprises. He goes well beyond describing how an IT organization can adopt Agile development methodologies to explain how any successful digital transformation within a large enterprise must encompass strategy alignment, project portfolios, IT staffing, budgeting, and more. This book is a great read for those who want a digital transformation to have impact both within and beyond their enterprise IT organization.” —Ron Pankiewicz, Technology Director, VillageReach “Organizational structure is a key enabler for a company to achieve its raison d’être. This book lays out the rationale for organizing IT organizations around Agile software development concepts. It provides practical guidance on wide-ranging success factors including tangible org elements such as structure, team design, and accountability, and intangible cultural elements such as alignments and norms. These concepts will certainly help IT companies turn the tide on huge cost and time overruns that are typical on large IT projects.” —Paul Kagoo, Engagement Manager at McKinsey & Co. “Outcomes matter in an increasingly ‘winner takes all’ digital arena. A true digital transformation undertaking, driven by the need to build competitive advantage, is marked by an increase in responsiveness, insights, and engagement, not just cost effectiveness. IT organization is a key partner in this transformation but is seldom structured to succeed in most enterprises. This book makes a case for how IT organization needs to be weaved within outcome-based teams, not activity-based teams, to drive agility and competitive advantage. In general, organizational design is very expensive to engineer in real world situations but this book takes on this tough problem by providing some frameworks and considerations for the reader to evaluate the validity of outcome-based structure in their organization.” —Vijay Iyer, Sr. Product Manager, NetApp “I found Agile IT Organization Design to be well organized with an in-depth knowledge of challenges that IT organizations face, while providing possible ways to address those challenges. Moreover, it was eminently readable and I found myself readily recognizing the problems described within. It may seem odd to describe a business-oriented book as such, but I found this to be an enjoyable read!” —Randy R. Gore, Program Manager, IBM “As enterprises try to ramp up their digital transformation initiatives, there will be an ever-increasing need for better collaboration between IT and business. New org structures will fuel this collaboration. Sriram’s book is a timely elaboration of the importance of org structures for the success of digital initiatives large and small.” —Dinesh Tantri, Digital Strategist, @dineshtantriTable of ContentsPreface xix Acknowledgments xxiii About the Author xxv Glossary xxvii Chapter 1: Context 1 1.1 Focus 2 1.2 Business, IT, and Shadow IT 3 1.3 Business-IT Effectiveness 5 1.4 Digital Transformation 7 1.5 Bimodal IT and Dual Operating Systems 10 1.6 Angles of Coverage 10 1.7 Summary 11 Chapter 2: The Agile Credo 13 2.1 Understanding the Agile Manifesto 14 2.2 Continuous Delivery and DevOps 15 2.3 Agile Culture 16 2.4 Common Themes 18 2.5 Isn’t Agile Dead? 21 2.6 Summary 22 Chapter 3: Key Themes 25 3.1 Software Development Reconsidered 26 3.2 Govern for Value over Predictability 28 3.3 Organize for Responsiveness over Cost-efficiency 30 3.4 Design for Intrinsic Motivation and Unscripted Collaboration 33 3.5 Summary 35 Chapter 4: Superstructure 37 4.1 Business Activities and Outcomes 37 4.2 Centralization and Decentralization 41 4.3 Silos 42 4.4 Summary of Insights 45 4.5 Summary of Actions 46 Chapter 5: Team Design 47 5.1 Framing the Problem 47 5.2 Activity-oriented Teams 48 5.3 Shared Services 54 5.4 Cross-functional Teams 56 5.5 Cross-functionality in Other Domains 61 5.6 Migrating to Cross-functional Teams 63 5.7 Communities of Practice 65 5.8 Maintenance Teams 65 5.9 Outsourcing 66 5.10 The Matrix: Solve It or Dissolve It 68 5.11 Summary of Insights 72 5.12 Summary of Actions 73 Chapter 6: Accountability 75 6.1 Power and Hierarchy 75 6.2 Balance Autonomy with Accountability 77 6.3 Assign Accountability 78 6.4 Minimize Power Struggles 82 6.5 Decide on an Outcome Owner 85 6.6 Migration 86 6.7 Decision Accountability 86 6.8 Planning and Execution 92 6.9 Org Chart Debt 97 6.10 Summary of Insights 98 6.11 Summary of Actions 98 Chapter 7: Alignment 99 7.1 Articulate Strategy for General Alignment 99 7.2 Aligning IT with Business 101 7.3 Structural Alignment 105 7.4 Making Business Play Its Part 107 7.5 Summary of Insights 108 7.6 Summary of Actions 108 Chapter 8: Projects 109 8.1 What Is Wrong with Plan-driven Software Projects? 109 8.2 Budget for Capacity, Not for Projects 110 8.3 Business-capability-centric IT 112 8.4 Project Business Cases 115 8.5 Value-driven Projects 117 8.6 Project Managers 119 8.7 Governance 120 8.8 Change Programs and Initiatives 121 8.9 Summary of Insights 123 8.10 Summary of Actions 123 Chapter 9: Finance 125 9.1 Relevance 125 9.2 Cost Center or Profit Center 126 9.3 Chargebacks 126 9.4 CapEx and OpEx 127 9.5 Conventional Budgeting 130 9.6 Agile Budgeting 132 9.7 Summary of Insights 134 9.8 Summary of Actions 135 Chapter 10: Staffing 137 10.1 Dealing with the Talent Crunch 137 10.2 Go Beyond Project Teams 139 10.3 Better Staffing 141 10.4 Summary of Insights 146 10.5 Summary of Actions 147 Chapter 11: Tooling 149 11.1 Access Control for Unscripted Collaboration 149 11.2 Subtle Effects of the Toolchain 151 11.3 Technology Isn’t Value Neutral 154 11.4 Tool Evaluation 157 11.5 Summary of Insights 158 11.6 Summary of Actions 158 Chapter 12: Metrics 159 12.1 Metrics Don’t Tell the Whole Story 159 12.2 Dashboards Promote Ignorance 162 12.3 The Problem with Targets and Incentives 163 12.4 Reforming the Metrics Regime 171 12.5 Designing Better Metrics 175 12.6 Objections to Metrics Reform 178 12.7 Migration 179 12.8 Summary of Insights 180 12.9 Summary of Actions 181 Chapter 13: Norms 183 13.1 What Are Norms? 183 13.2 Reinforcing Norms 184 13.3 Cooperation over Competition 186 13.4 Living Policies 187 13.5 Consistency over Uniformity 189 13.6 Ask for Forgiveness, Not for Permission 192 13.7 Confidential Surveys 193 13.8 Balance Theory and Practice 193 13.9 Summary of Insights 195 13.10 Summary of Actions 195 Chapter 14: Communications 197 14.1 Intrinsic Motivation 197 14.2 Interpersonal Communications: Problems 198 14.3 Interpersonal Communications: Mitigation 203 14.4 Scaling Employee Engagement through Internal Communications 204 14.5 Deliberating in Writing 208 14.6 The Use and Misuse of Visual Aids 211 14.7 Documents, Reports, and Templates 216 14.8 Summary of Insights 217 14.9 Summary of Actions 217 Chapter 15: The Office 219 15.1 Open-plan Layouts 219 15.2 Ergonomics 222 15.3 Remote Working 224 15.4 Summary of Insights 225 15.5 Summary of Actions 225 Chapter 16: Wrap-up 227 16.1 Summary of Effects 227 16.2 Order of Adoption 233 16.3 Information Radiators 234 16.4 Sample Exercise 235 16.5 IT Services 236 16.6 GICs 240 16.7 Beyond IT 243 Bibliography 245 Index 247
£26.54
Pearson Education (US) Human Relations for Career and Personal Success
Book SynopsisTable of ContentsPart I: Understanding and Managing Yourself 1. Human Relations and You 2. Self-Esteem and Self-Confidence 3. Self-Motivation and Goal Setting 4. Emotional Intelligence, Attitudes, and Happiness 5. Values and Ethics 6. Problem Solving and Creativity Part II: Dealing Effectively With People 7. Personal Communication Effectiveness 8. Communication in the Workplace 9. Specialized Tactics for Getting Along with Others in the Workplace 10. Managing Conflict 11. Becoming an Effective Leader 12. Motivating Others and Developing Teamwork 13. Diversity and Cross-Cultural Competence Part III: Developing Career Thrust 14. Getting Ahead in Your Career 15. Learning Strategies, Perception, and Life Span Changes 16. Developing Good Work Habits Part IV: Staying Emotionally Healthy 17. Managing Stress and Personal Problems
£177.77
Pearson Education Fundamentals of Human Resource Management
Book SynopsisAbout our author Gary Dessler Readers worldwide use Gary Dessler's Fundamentals of Human Resource Management, Human Resource Management, and Framework for Human Resource Management in a total of more than 10 languages and international editions, including Russian, Spanish, French, Arabic, Thai, Greek and Chinese. Dr. Dessler's other books include Winning Commitment: How to Build and Keep a Competitive Workforce, and Management: Modern Principles and Practices for Tomorrow's Leaders. He has published articles on employee commitment, leadership, supervision, human resource management practices in China, and quality improvement in journals including the Academy of Management Executive, SAM Advanced Management Journal, Supervision, Personnel Journal, and International Journal of Service Management. Dr. Dessler served for many Table of ContentsBrief Contents PART I: INTRODUCTION Managing Human Resources Today Managing Equal Opportunity and Diversity Human Resource Strategy and Performance PART II: STAFFING: WORKFORCE PLANNING AND EMPLOYMENT Job Analysis and Talent Management Personnel Planning and Recruiting Selecting Employees PART III: TRAINING AND HUMAN RESOURCE DEVELOPMENT Training and Developing Employees Performance Management and Appraisal Today Managing Careers PART IV: COMPENSATION AND TOTAL REWARDS Developing Compensation Plans Pay for Performance and Employee Benefits PART V: EMPLOYEE AND LABOR RELATIONS Maintaining Positive Employee Relations Labor Relations and Collective Bargaining Improving Occupational Safety, Health, and Risk Management PART VI: SPECIAL TOPICS IN HUMAN RESOURCE MANAGEMENT Module A: Managing HR Globally Module B: Managing Human Resources in Small and Entrepreneurial Firms
£250.81
Penguin Putnam Inc Overcomplicated
Book Synopsis
£13.49
Oxford University Press, USA Engineered in Japan Japanese Technology Management Practices Japan Business and Economics Series
Book SynopsisThis book provides a range of empirical studies on how Japanese and US firms manage critical aspects of technology development and deployment. Among the industries discussed are electronics, pharmaceuticals, and automobiles. Almost all of the research has not been previously published.Trade ReviewThe particular benefit of this book is that it distinguishes a technology life cycle and analyzes each of its stages: research and development, process and product development, manufacturing management and methods, technology deployment, and organizational learning. * Booklist *Table of ContentsContributors 1: Jeffrey K. Liker, John E. Ettlie, and John Creighton Campbell: Engineering in Japan: Introduction and Overview I. Applied R&D 2: David T. Methé: Basic Research in Japanese Electronic Companies: An Attempt at Establishing New Organizational Routines 3: Thomas Roehl, Will Mitchell, and Ronald J. Slattery: The Growth of R&D Investment and Organizational Changes by Japanese Pharmaceutical Firms, 1975-1993 4: Howard E. Aldrich and Toshihiro Sasaki: Governance Structure and Technology Transfer Management in R&D Consortia in the United States and Japan 5: Richard N. Osborn and C. Christopher Baughn: Governing United States - Japan High-Technoloy Alliances II. Product-Process Development Practices 6: Daniel E. Whitney: Nippondenso Co. Ltd.: A Case Study of Strategic Product Design 7: Jeffrey K. Liker, Rajan R. Kamath, S. Nazli Wasti, and Mitsuo Nagamachi: Integrating Suppliers into Fast-Cycle Product Development 8: Allen Ward, Durward K. Sobek II, John J. Cristiano, and Jeffrey K. Liker: Toyota, Concurrent Engineering, and Set-Based Design 9: W. Mark Fruin: Competing in the Old-Fashioned Way: Localizing and Integrating Knowledge Resources in Fast-to-Market Competition III. Manufacturing Methods and Management 10: Patrick C. Hammett, Walton M. Hancock, and Jay S. Baron: Producing a World-Class Automotive Body 11: Izak Duenyas, John W. Fowler, and Lee Schruben: Japan's Development of Scheduling Methods for Manufacturing Semiconductors 12: John E. Ettlie and Peter Swan: U.S.-Japanese Manufacturing Joint Ventures and Equity Relationships IV. Technology Deployment and Organizational Learning 13: John Creighton Campbell: Culture, Innovative Borrowing, and Technology Management 14: Mary Yoko Brannen: Does Culture Matter? Negotiating a Complementary Culture to Support Technological Innovation 15: Thomas Y. Choi and S. Nazli Wasti: Institutional Pressures and Organizational Learning: The Case of American-Owned Automotive-Parts Suppliers and Japanese Shop-Floor Production Methods 16: Robert E. Cole: Reflections on Organizational Learning in U.S. and Japanese Industry 17: Jeffrey K. Liker, John E. Ettlie, and Allen C. Ward: Managing Technology Systemically: Common Themes Index
£157.50
The University of Chicago Press The Economics of Artificial Intelligence
Book SynopsisAdvances in artificial intelligence (AI) highlight the potential of this technology to affect productivity, growth, inequality, market power, innovation, and employment. This volume seeks to set the agenda for economic research on the impact of AI. It covers four broad themes: AI as a general purpose technology; the relationships between AI, growth, jobs, and inequality; regulatory responses to changes brought on by AI; and the effects of AI on the way economic research is conducted. It explores the economic influence of machine learning, the branch of computational statistics that has driven much of the recent excitement around AI, as well as the economic impact of robotics and automation and the potential economic consequences of a still-hypothetical artificial general intelligence. The volume provides frameworks for understanding the economic impact of AI and identifies a number of open research questions. Contributors: Daron Acemoglu, Massachusetts Institute of Technology Philippe Aghion, Collège de France Ajay Agrawal, University of Toronto Susan Athey, Stanford University James Bessen, Boston University School of Law Erik Brynjolfsson, MIT Sloan School of Management Colin F. Camerer, California Institute of Technology Judith Chevalier, Yale School of Management Iain M. Cockburn, Boston University Tyler Cowen, George Mason University Jason Furman, Harvard Kennedy School Patrick Francois, University of British Columbia Alberto Galasso, University of Toronto Joshua Gans, University of Toronto Avi Goldfarb, University of Toronto Austan Goolsbee, University of Chicago Booth School of Business Rebecca Henderson, Harvard Business School Ginger Zhe Jin, University of Maryland Benjamin F. Jones, Northwestern University Charles I. Jones, Stanford University Daniel Kahneman, Princeton University Anton Korinek, Johns Hopkins University Mara Lederman, University of Toronto Hong Luo, Harvard Business School John McHale, National University of Ireland Paul R. Milgrom, Stanford University Matthew Mitchell, University of Toronto Alexander Oettl, Georgia Institute of Technology Andrea Prat, Columbia Business School Manav Raj, New York University Pascual Restrepo, Boston University Daniel Rock, MIT Sloan School of Management Jeffrey D. Sachs, Columbia University Robert Seamans, New York University Scott Stern, MIT Sloan School of Management Betsey Stevenson, University of Michigan Joseph E. Stiglitz. Columbia University Chad Syverson, University of Chicago Booth School of Business Matt Taddy, University of Chicago Booth School of Business Steven Tadelis, University of California, Berkeley Manuel Trajtenberg, Tel Aviv University Daniel Trefler, University of Toronto Catherine Tucker, MIT Sloan School of Management Hal Varian, University of California, Berkeley
£106.40
The University of Chicago Press Measuring and Accounting for Innovation in the
Book SynopsisMeasuring innovation is a challenging task, both for researchers and for national statisticians, and it is increasingly important in light of the ongoing digital revolution. National accounts and many other economic statistics were designed before the emergence of the digital economy and the growth in importance of intangible capital. They do not yet fully capture the wide range of innovative activity that is observed in modern economies. This volume examines how to measure innovation, track its effects on economic activity and on prices, and understand how it has changed the structure of production processes, labor markets, and organizational form and operation in business. The contributors explore new approaches to and data sources for measurement, such as collecting data for a particular innovation as opposed to a firm and using trademarks for tracking innovation. They also consider the connections between university-based R&D and business start-ups and the potential impacts of innoTrade Review"For those of us interested in the need to measure better—which means understanding better—the increasingly intangible economy, this is a really interesting book. It covers the waterfront from conceptual frameworks down to nitty gritty measurement questions." * Diane Coyle, Enlightened Economist *"Despite their wide range, the essays in this book add up to a fascinating glimpse of an emerging new understanding of the twenty-first century economy, like a distant building taking shape as you approach it on a foggy day. They also underline the importance of research on statistics describing the economy. . . . A valuable contribution to the task of understanding the world innovation is creating." * Business Economics *Table of ContentsPrefatory NoteIntroduction Carol Corrado, Jonathan Haskel, Javier Miranda, and Daniel Sichel I. Expanding Current Measurement Frameworks1. Expanded GDP for Welfare Measurement in the Twenty-First Century Charles Hulten and Leonard I. Nakamura2. Measuring the Impact of Household Innovation Using Administrative Data Javier Miranda and Nikolas Zolas3. Innovation, Productivity Dispersion, and Productivity Growth Lucia Foster, Cheryl Grim, John C. Haltiwanger, and Zoltan Wolf II. New Approaches and Data4. How Innovative Are Innovations? A Multidimensional, Survey-Based Approach Wesley M. Cohen, You-Na Lee, and John P. Walsh5. An Anatomy of US Firms Seeking Trademark Registration Emin M. Dinlersoz, Nathan Goldschlag, Amanda Myers, and Nikolas Zolas6. Research Experience as Human Capital in New Business Outcomes Nathan Goldschlag, Ron Jarmin, Julia Lane, and Nikolas Zolas III. Changing Structure of the Economy7. Measuring the Gig Economy: Current Knowledge and Open Issues Katharine G. Abraham, John C. Haltiwanger, Kristin Sandusky, and James R. Spletzer8. Information and Communications Technology, R&D, and Organizational Innovation: Exploring Complementarities in Investment and Production Pierre Mohnen, Michael Polder, and George van Leeuwen9. Digital Innovation and the Distribution of Income Dominique Guellec IV. Improving Current Measurement Frameworks10. Factor Incomes in Global Value Chains: The Role of Intangibles Wen Chen, Bart Los, and Marcel P. Timmer11. Measuring Moore’s Law: Evidence from Price, Cost, and Quality Indexes Kenneth Flamm12. Accounting for Innovations in Consumer Digital Services: IT Still Matters David Byrne and Carol Corrado13. The Rise of Cloud Computing: Minding Your Ps, Qs, and Ks David Byrne, Carol Corrado, and Daniel Sichel14. BEA Deflators for Information and Communications Technology Goods and Services: Historical Analysis and Future Plans Erich H. Strassner and David B. Wasshausen Contributors Author Index Subject Index
£112.00
Columbia University Press The Designing for Growth Field Book
Book SynopsisDesigning for Growth showed how organizations can use design thinking to boost innovation and drive growth. This updated and expanded companion guide is a stand-alone project workbook that provides a step-by-step framework for applying the D4G tool kit and process to a particular project.Table of ContentsUsing Your Field BookFoundationsThe StepsThe ToolsTemplatesResourcesAn Example ProjectAcknowledgments
£15.29
Columbia University Press The Power of And
Book SynopsisThe Power of And offers a new narrative about the nature of business, revealing the focus on responsibility and ethics that unites today’s most influential ideas and companies. R. Edward Freeman, Kirsten E. Martin, and Bidhan L. Parmar detail an emerging business model built on five key concepts.Trade ReviewSelected by the Notre Dame Deloitte Center for Ethical Leadership as a Favorite Book of 2020. * Notre Dame Deloitte Center for Ethical Leadership *For over forty years Ed Freeman has been the intellectual leader championing stakeholder philosophy for both the academic and the business communities. The Power of And shows us that the old narrative, which tells us the only purpose of business is to maximize short-term profits for investors, is steadily being replaced with a new narrative that is more inclusive and comprehensive. The new business narrative is about finding win-win-win solutions to challenges and problems, which minimizes or eliminates trade-offs and which make our collective world a better place. -- John P. Mackey, cofounder and CEO of Whole Foods Market and coauthor of Conscious CapitalismIn the twenty-first century, the old story that businesses only care for profits and shareholders and pursue these above else is incomplete. The Power of And shows the way forward, illustrating how businesses can embed powerful purpose in their business strategy, intertwining ethics and responsibility with value creation. Freeman, Martin, and Parmar weave a compelling narrative, acknowledging the complexities of organizations and people and their effect on societies. The book is a must-read for practitioners and students. -- Martina Hund-Mejean, former CFO of Mastercard, chair of the Mastercard Impact FundI've long believed that changing the world of business is the straight line between where we are today and a better world. It’s time for real system change and an update to what we consider business as usual. These expert authors put a human lens on the path forward from a shareholder-supremacy model to a stakeholder-oriented model, and offer clear examples of the changes needed and the companies leading the way. Highly recommend! -- Kip Tindell, cofounder of the Container StoreAt a time when the role and even future of corporations in our society is being questioned, The Power Of And offers a timely and compelling argument that companies can and must take a broad and inclusive view of their responsibilities to all of their stakeholders if they are to maintain their social license to operate in the future. -- Wick Moorman, retired chairman and CEO, Norfolk Southern CorporationThis book clearly explains, in a managerial accessible language, that there is a growing recognition that the business of business is responsible action, not simply profit seeking. The authors use extensive compelling examples of leading business practice, demonstrating that being responsible is the new normal, not a fringe business practice. They highlight how responsible business practice is an asset, rather than a cost. Debunking outdated thinking in a practical way, by getting managers to reconsider what they do and why, they identify how by adopting this approach managers and their businesses are part of the solution to complex social and environmental problems. -- Michael Jay Polonsky, Alfred Deakin Professor and Chair, Deakin Business SchoolTable of ContentsAcknowledgments1. The New Story of Business2. What’s Wrong with the Traditional Story of Business3. Purpose and Profits4. Stakeholders and Shareholders5. Society and Markets6. Humanity and Economics7. Business and Ethics8. Realizing the New StoryNotesIndex
£18.00
Columbia University Press The Uncertainty Mindset
Book SynopsisDrawing on years of unprecedented access to the best and most influential culinary R&D teams in the world, Vaughn Tan reveals how they exemplify what he calls the uncertainty mindset. A revelatory look at the R&D kitchen, The Uncertainty Mindset upends conventional wisdom about how to organize for innovation and offers practical insights.Trade ReviewWhether you’re new to the culinary world or have dined in some of the world’s top restaurants, you’d be hard pressed not to find The Uncertainty Mindset fascinating. Vaughn Tan has written an intriguing, well-researched account of how some of the world’s top chefs and their teams approach culinary innovation—this book is full of valuable insights for forward-thinking, innovation-minded organizations and teams in any sector. -- Nathan Myhrvold, coauthor of Modernist Bread, Modernist Cuisine: The Art and Science of Cooking and Modernist Cuisine at Home, author of The Photography of Modernist CuisineVaughn Tan spent long periods observing some of the world’s most famous chefs at work in their prize-winning restaurants and tells his readers what they do and how they do it. A real contribution to our understanding of how experts combine artistic creation and business success. -- Howard S. Becker, author of Art WorldsThe Uncertainty Mindset takes a close look at the secret inner workings of some of the most innovative food R&D teams worldwide. It shows organizations in other industries how to redesign themselves to become more resilient, innovative, and adaptable—by simply changing how they think about the future. -- Amy C. Edmondson, author of The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and GrowthThis is one of the best books to appear in the last several decades about how to design organizations for continual innovation in high-pressure environments. It offers explanations for why some companies work and others don’t, and made me embrace a new, more subtle way of thinking about hiring, managing, and trusting innovators in leading-edge technology companies. -- Jerry Neumann, founder of Neu Venture CapitalChefs are responsible for some of today’s most novel innovations. Vaughn Tan goes behind the scenes to show how R&D is organized inside the world’s most famous kitchens, uncovering surprising lessons that have wide application. This is a provocative contribution to studies of culture and R&D. -- Woody Powell, Stanford UniversityIf you’re an R&D executive or practitioner, The Uncertainty Mindset is a worthy if occasionally repetitive (in the time-honored academic style) read that should spark ideas for improvement. And if, in this pandemic year, you are missing high-end cuisine, you will surely find it an appetizing read as well. * Strategy + Business *In this closely researched book, the emphasis is on culinary innovation. * Times Literary Supplement *A fascinating account of how top chefs and their teams approach innovation. * Welcome to the Jungle *Vaughn’s book is the most insightful treatment I’ve read of industrial R&D organizational practices—and now I’m hungry for more. -- Andy MatuschakInsightful. * LSE Review of Books *The empirical evidence offered by this book not only adds to the research in food studies but will stimulate current discussions on the nature of uncertainty in the market economy among economic sociologists and political economists. * Food Culture and Society *An engrossing account of the challenges faced by some of the world’s leading food organizations that highlight the remarkable mindset of those tasked with overcoming them, celebrating the future’s inevitable uncertainty as an engine for growth. * Gastronomica *Table of ContentsPrefaceAcknowledgmentsPart I. A Partial History of New Ideas in Food1. From the Margins to the Center2. The Undercurrents of the NewPart II. What Is Innovation in Food?3. Well-Known, Barely Understood4. Four Types of New Ideas in FoodPart III. Innovation Is Uncertainty5. A Nondelusional Worldview6. The Uncertainty MindsetPart IV. Building the Ever-Changing Team7. Innovation Implies Change8. Building Innovation Dream TeamsPart V. Creating the New Familiar9. The Power of Familiar Novelty10. Learning House StylePart VI. Staying in the Discomfort Zone11. The Motivation Paradox12. Desperation by DesignPart VII. Insights from the Frontiers of Food13. All Change14. A Mindset for an Uncertain WorldNotesReferencesIndex
£29.75
MIT Press Ltd Revolutionizing Innovation Users Communities and
Book SynopsisA comprehensive and multidisciplinary view of the emerging paradigm of user and open innovation, offering both theoretical and empirical perspectives.The last two decades have witnessed an extraordinary growth of new models of managing and organizing the innovation process that emphasizes users over producers. Large parts of the knowledge economy now routinely rely on users, communities, and open innovation approaches to solve important technological and organizational problems. This view of innovation, pioneered by the economist Eric von Hippel, counters the dominant paradigm, which cast the profit-seeking incentives of firms as the main driver of technical change. In a series of influential writings, von Hippel and colleagues found empirical evidence that flatly contradicted the producer-centered model of innovation. Since then, the study of user-driven innovation has continued and expanded, with further empirical exploration of a distributed model of innovation that includ
£49.40
MIT Press Ltd Accelerating Innovation
Book SynopsisA practical handbook for accelerating innovation, both internally and externally, through engagement with innovation ecosystems.Leaders in large organizations face continuous pressure to innovate, and few possess all the internal resources needed to keep up with rapid advances in innovation, science, and technology. But looking beyond their own organizations, most face a bewildering landscape of external resources. In Accelerating Innovation, these leaders?whether from the private, public, or nonprofit sectors?will find a practical guide to this external landscape. Authors Phil Budden and Fiona Murray provide directions for navigating innovation ecosystems?those hotspots worldwide where researchers, entrepreneurs, and investors congregate.While Silicon Valley and Greater Boston are popularly known for web-based digital technology and biotechnology respectively, the logic of innovation ecosystems is not solely American?so this guide takes in new locations and varied sectors such as Singapore (smart cities), Perth (mining), Cairo and Dubai (fintech), London and Lagos (fintech and media), Copenhagen (quantum computing), Rio de Janeiro (energy), Halifax (oceans), and Tel Aviv (cybersecurity). Drawing practical advice from a synthesis of works on tech, innovation, entrepreneurship, and strategic management, and from a decade of their own research and teaching at the intersection of these topics, Budden and Murray distill insights and interconnections from all these different worlds into a useful and globally applicable set of frameworks and models. Their approach provides leaders at every organizational level with a clear and workable roadmap for making the most of the unique resources of innovation ecosystems, and how to bring that into their organizations.
£22.50
University of Notre Dame Press Rethinking the Purpose of Business
Book SynopsisRethinking the Purpose of Business challenges reigning shareholder and stakeholder management theories using philosophical and theological dimensions of the Catholic social tradition. In this useful book, the contributors, including management theorists, moral theologians, economists, ethicists, and attorneys, debate complicated issues such as the ethics of profit seeking, equity and efficiency in the firm, the shareholder value principle, social ethics of corporate management, the principle of subsidiarity, and modern contract theory.While the contributors to this thought-provoking volume share a respect for the power of markets, they also assign value to community, common goods, and personal virtue. Essays combine organizational and management theory with philosophical and theological accounts of human purpose. A central argument of this collection is that the tradition of Catholic social thought provides principles that enable fruitful conversations across disciplTrade Review"An earnest collection of essays on what Catholic social teaching has to say about business and corporations and our role in them." —Commonweal“This is a worthwhile book and its contents ought to cause a more intense discussion of Catholic social doctrine among Catholics and others.” —New Oxford Review“...a selection of impressive and insightful essays by erudite authors concerning business management theories that remain in harmony with social traditions of Catholicism...Rethinking the Purpose of Business is thoughtful and thought-provoking reading which is especially commended to anyone seeking to balance the requirements of faith with the demands of commerce.” —The Midwest Book Review“The main benefit of this book is that it shows how widespread the interest is among scholars and businesspeople to use the categories of Catholic social thought to understand business activity.” —Markets & Morality“At this time in America’s history, when business scandals of unimaginable proportions make regular headlines, a volume like this can serve as a starting point for changing the way business is taught in our colleges and universities.” —Research News and Opportunities in Science and Theology
£87.55
Taylor & Francis Ltd (Sales) Strategic Digital Transformation A ResultsDriven
Book SynopsisEmerging technologies are having a profound impact upon business, as individuals and organisations increasingly embrace digital technologies. This book offers results-driven solutions that successfully transform organisations into data-driven, people-focused businesses capable of sustainably competing at a global level.Trade Review"In a time where the majority of companies give in to hype by marrying their digital solutions instead of their business problems, or desires, the solutions are created to aid, the authors offer a refreshing stance which acknowledges that companies must treat digital transformation as a strategic exercise if they are to expect business relevant outcomes from their continuous change processes." — Christian Nielsen, Group Head of Digital Strategy at Nodes"For those looking to navigate the turbulent and complex landscape of digital transformation, this book delivers a mix of deep-dive theory and real world application, providing the perfect blueprint to grow confidence and drive change across any organisation."— Lucy Ann Kirby, Digital Strategist and Cultural Changemaker, Guernsey"Heavily practice-oriented, this book prepares business scholars and leaders to ignite, innovate and enable digital transformation in any organization. Going digital is no more a matter of choice, it is a must for organizations to survive, gain strategic advantage and stay ahead of competition. A must read." — Dr. Debashish Sengupta, award-winning author, consultant and Professor at Royal University for Women, BahrainTable of ContentsPART I: Understanding the digital in business. 1 Why do strategic digital transformation? 2 How to critically understand the digital landscape. 3 What is digital business maturity? 4 Who are my competitors and what is my relationship to them? 5 Managing the digital transformation of an organisation. 6 How to become a digitally enabled and visionary leader. PART II: Digitally transforming the organisation. The external drivers for change. 7 Horizon scanning: cautionary tales. 8 The challenge of new, ever-changing technology and how to keep up. 9 Conducting a competitor analysis in the digital age. 10 Understanding how others see your organisation. Internal motivations: wanting to change the organisation. 11 Doing a forensic internal audit of your organisation: skills, resources, culture, resistance. 12 The value of transparency, sharing, customisation, boldness and openness. 13 Overcoming the legacy of processes, systems and people. Planning to change: becoming a data-driven organisation. 14 Tactics to build your digital strategy. 15 What to plan and when to make decisions with data. 16 How to create responsive business models. PART III: Making your plans happen: acting and engaging. 17 Visible change and inspiring others: making events that challenge innovation. 18 Managing your human resources: sequential-tasking and maker time. 19 Enabling organisational change: co-creation, co-production and co-consumption. 20 Service innovation and transformation: the case of WeChat. PART IV: Assessing your success. 21 Permanently embed innovation into your organisation: always interconnected. 22 Measuring the digital transformation in an organisation: audit to discover what value was added. 23 Read me first: the importance of continuous change.
£36.09
Taylor & Francis Ltd Blockchain in Healthcare
Book SynopsisBlockchain technology is poised to revolutionize more than just payment and crypto-currency. Many vertical industries will be reshaped by the new trusted data models enabled and inspired by the blockchain healthcare is no exception. In fact, healthcare may hold the greatest opportunities for meaningful use of the technology. Early pioneers have explored some of the first use cases for medical payments, electronic health records, HIPAA/data privacy, drug counterfeiting, and credentialing of healthcare professionals. We have only begun to scratch the surface in how to automate the complexities of today's healthcare systems and design new systems which focus on trust, transparency and the alignment of incentives.Metcalf, Bass, Dhillon, and Hooper have curated a collection of examples based on the fundamentals of blockchain that build upon the early successes and examples that point to the future. After a brief introduction to bitcoin, blockchain and the protocols availabTable of ContentsIntroduction. Telemedicine. Artificial Intelligence. Machine Learning. The Internet of Things. Value-Based Payments. Patient Engagement Solutions. Big Data Solutions. Medical Tourism. Precision Medicine/Genetic Therapies. Cybersecurity. Pharmaceutical Supply Chain/Development. Patient Engagement. Hospital Administration. Future Uses of Blockchain Technology.
£47.49