Research and development management Books

Book SynopsisThe Law of Market Failure: Most new products will fail in the market, even if competently executed.Using his experience at Google, his remarkable success as an entrepreneur and consultant, and insights from his lectures at Stanford University and Google, Alberto Savoia’s The Right It offers an unparalleled approach to beating the beast that is market failure.Millions of people around the world are working hard to bring to life new ideas. Some of these ideas will turn out to be stunning successes that will have a major impact on our world and our culture: The next Google, the next Polio vaccine, the next Harry Potter, the next Red Cross, the next Ford Mustang. Others will be smaller, more personal but no less meaningful, successes: A little restaurant that becomes a neighborhood favorite, a biography that does not make the best-seller list but tells an important story, a local nonprofit to care for abandoned pets. At this very same moment, another group of people is working equally hard to develop new ideas that, when launched, will fail. Some of them will fail spectacularly and publicly: like New Coke, the movie “John Carter”, or the Ford Edsel. Others will be smaller, more private, but no less painful failures: A home-based business that never takes off, a children’s book that neither publishers nor children have any interest in, a charity for a cause that too few people care enough about. If you are currently working to develop a new idea, whether on your own or as part of a team, which group are you in? Most people believe that they either are, or will be, in the first group—the group whose ideas will be successful. All they have to do is work hard and execute well. Unfortunately, we know that this cannot be the case. The law of market failure tells us that up to 90 percent of most new products, services, businesses, and initiatives will fail soon after they are launched—regardless of how promising they sound, how much we commit to them, or how well we execute them. This is a hard fact to accept. We believe that other people fail because they don’t know what they are doing. Somehow, we believe that this does not apply to us and to our idea—especially if we’ve experienced victories in the past.Filled with detailed case studies, a lesson on creating your own hard data, a strategy for market engagement, and an introduction to the concept of a pretotype (not a prototype), The Right It is a groundbreaking, entertaining, and highly practical book delivers a proven formula for turning ideas, products, services, and businesses into successful endeavors. As Alberto writes, “make sure you are building The Right It before you build It right”.  

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Book SynopsisTable of Contents PART I: Introduction 1. Meeting Present and Emerging Strategic Human Resource Challenges PART II: The Contexts of Human Resource Management 2. Managing Work Flows and Conducting Job Analysis 3. Understanding Equal Opportunity and the Legal Environment 4. Managing Diversity PART III: Staffing 5. Recruiting and Selecting Employees 6. Managing Employee Separations, Downsizing, and Outplacement PART IV: Employee Development 7. Appraising and Managing Performance 8. Training the Workforce 9. Developing Careers PART V: Compensation 10. Managing Compensation 11. Rewarding Performance 12. Designing and Administering Benefits PART VI: Governance 13. Developing Employee Relations 14. Respecting Employee Rights and Managing Discipline 15. Working with Organized Labor 16. Managing Workplace Safety and Health 17. International HRM Challenge

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Book SynopsisThis short, accessible book seeks to explore the future of work through the views and opinions of a range of expertise, encompassing economic, historical, technological, ethical and anthropological aspects of the debate. The transition to an automated society brings with it new challenges and a consideration for what has happened in the past; the editors of this book carefully steer the reader through future possibilities and policy outcomes, all the while recognising that whilst such a shift to a robotised society will be a gradual process, it is one that requires significant thought and consideration.Table of Contents1. Introduction- Robert Skidelsky and Nan Craig2. The Future of Work - Robert SkidelskyPart I: Work in the Past3. Patterns and Types of Work in the Past: Part 1 - Richard Donkin4. Patterns and Types of Work in the Past: Part 2 - Richard Sennett5. Patterns and Types of Work in the Past: Wageworker and Housewife from a Global Perspective: Birth, Variations and Limits of the Modern Couple- Andrea KomlosyPart II: Attitudes to Work6. Attitudes to Work and the Future of Work: the view from economics - David A. Spencer7. Attitudes to Work – Pierre-Michel Menger8. Work as an Obligation - Nan CraigPart III: Attitudes to Technology9. Attitudes to Technology: Part 1 - Jim Bessen10. Attitudes to Technology: Part 2 - Carl Benedikt FreyPart IV: Possibilities and Limitations for AI: What can’t machines do?11. What Computers Will Never Be Able To Do - Thomas Tozer12. Possibilities and Limitations for AI: what can’t machines do? - Simon ColtonPart V: Work in the Digital Economy13. Work in the Digital Economy - Daniel Susskind14.Two Myths about the Future of the Economy - Nick SrnicekPart VI: AI, Work and Ethics15. AI, Ethics, and the Law - Cathy O'NeilPart VII: Policy16. Policy for the Future of Work - David Graeber17. Automation and Working Time in the UK - Rachel Kay18. Shaping the Work of the Future: Policy Implications - Irmgard Nubler

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Book SynopsisThis accessible, comprehensive yet remarkably concise textbook is designed to help students and researchers in business and management with their research project.

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Book SynopsisUntil now, there has been little practical guidance for organizations to formalize decision-making and integrate their decisions with data. With this book, authors L.Y. Pratt and N.E. Malcolm fill this gap. They present a step-by-step method for integrating technology into decisions that bridge from actions to desired outcomes.

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Book SynopsisAddresses the central dilemma established firms face: how to continue to harvest past success while driving the organization, its people and its processes, toward future growth and opportunities.Trade Review"A pragmatic framework to help mature enterprises escape the pull of their pasts and embrace the new reality of work." -- John Chen, CEO, Sybase

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Book SynopsisThe book is about brand health tracking, one of the biggest (and most costly) sources of insights about brand performance and inputs into brand strategy that marketers engage in. But yet most trackers were designed pre-How Brands Grow, and so suffer from being not fit for purpose to provide insights to managers looking to grow their brands. Jenni has conducted R&D into brand health tracking for the past decade, much of this is published in a disparate range of academic marketing journals, some of it is not published because it is more technical. This book brings together that R&D with Jenni and the Ehrenberg-Bass Institutes background in How Brands Grow to help brand managers and researchers design an evidence based, useful brand health tracking research instrument and help them get the most out of the information to inform their recommendations and implications.Table of ContentsApplying the Laws of Growth to Brand Health TrackingBrand AwarenessBrand Attributes: SelectionBrand Attributes: MeasurementMental Availability and Category Entry PointsMental Availability: Measurement and MetricsBrand Attributes: AnalysisBrand AttitudeCategory Buying BehaviourBrand BuyingMeasuring Exposure to Marketing ActivityWord-of-MouthThe Rise of the Machines?What about Physical Availability?A Final Note

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Book SynopsisProject Management for Engineering, Business and Technology is a highly regarded textbook that addresses project management across all industries. First covering the essential background, from origins and philosophy to methodology, the bulk of the book is dedicated to concepts and techniques for practical application.The systems development cycle is used as a framework to discuss project management in a variety of situations, making this the go-to book for managing virtually any kind of project, program, or task force. It focuses on the ultimate purpose of project managementâto unify and integrate the interests, resources and work efforts of many stakeholders, as well as the planning, scheduling, and budgeting needed to accomplish overall project goals.The seventh edition features:â Updates to cover the latest developments in project management methodologies: including new material on applications of visual management, agile and hybrid methodologies, PM 2

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Book SynopsisThis title is a Pearson Global Edition. The Editorial team at Pearson has worked closely with educators around the world to include content which is especially relevant to students outside the United States. For courses in management. Modern human resources: technology, social media, and management Human Resource Management provides students with an introduction to the daily tools and skills they'll need to function as successful managers -- in both human resources and business in general. With a practical approach, the text explores the evolution of the field, highlighting the introduction of revolutionary new technologies and social media platforms. The 16th Edition focuses on the positive impacts technology has had on the HR field. For example, the ability to vet potential employees on the internet has shifted more HR responsibilities to managers, leaving HR departments with more tTable of ContentsPART ONE: INTRODUCTION 1. Introduction to Human Resource Management 2. Equal Opportunity and the Law 3. Human Resource Management Strategy and Performance PART TWO: RECRUITMENT, PLACEMENT, AND TALENT MANAGEMENT 4. Job Analysis and the Talent Management Process 5. Personnel Planning and Recruiting 6. Employee Testing and Selection 7. Interviewing Candidates PART THREE: TRAINING AND DEVELOPMENT 8. Training and Developing Employees 9. Performance Management and Appraisal 10. Managing Careers and Retention PART FOUR: COMPENSATION 11. Establishing Strategic Pay Plans 12. Pay for Performance and Financial Incentives 13. Benefits and Services PART FIVE: ENRICHMENT TOPICS IN HUMAN RESOURCE MANAGEMENT 14. Building Positive Employee Relations 15. Labor Relations and Collective Bargaining 16. Safety, Health, and Risk Management 17. Managing Global Human Resources 18. Managing Human Resources in Small and Entrepreneurial Firms APPENDICES Appendix A: HRCI PHR® and SPHR® Certification Body of Knowledge Appendix B: About the Society for Human Resource Management (SHRM) Body of Competency and Knowledge™ Model and Certification ExamsAppendix C: Comprehensive Cases

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Book SynopsisIn the twenty-first century, it is necessary for Asia to step up and assume a larger leadership role on the global stage, commensurate with its economic weight and interests. Eighty-eight percent of the increase in the numbers of the middle class in the next five years will take place in Asia, underscoring the reality that global business and leadership will be colored in significant ways by Asian values, approaches and strategies. This book explores how this may impact our view and conceptual approach to the notion of global leadership. The contributors to this collection explore and examine the concept of global Asian leadership and outcome implications at the societal, corporate and policy-making level. They argue that global leaders will increasingly focus on specific needs, values and strategies that are uniquely Asian, which emphasizes the reality that we most likely will have to redefine our notion of global leadership. This comprehensive study of the integration of Asian and global leadership will benefit those employed in the corporate, government and educational sectors as well as a broader audience with an interest in leadership, policy-making and economics. "To truly understand Asia, one needs to grasp not only its cultural dimensions, but also the organizational and societal contexts which provide a training ground and unique challenges and opportunities for Asian leaders. In this book, leading scholars share the latest thinking and scientific research on exactly these topics. Highly recommended for both novices and seasoned executives and scholars!"Donald L. Ferrin, Ph.D., Professor of Organisational Behaviour and Human Resources, Lee Kong Chian School of Business, Singapore Management University "While Asia’s rapid economic growth has caught the attention of the world, the study of the leadership engine behind the growth has been scarce. This book fills the void by assembling a coherent group of insightful articles to explore and explicate how Asian business leadership is different yet also similar to Western business leadership. The similarity resides in the meaning of leadership, that is, the capacity to influence others to achieve a common goal, whereas the difference manifests in the means or styles to exert such influence. With better and deeper understandings of Asian business leadership, this book offers invaluable wisdom to bridge the gap between the East and West for a more prosperous future of all mankind"Philip M. Condit, Endowed Chair Professor in Business Administration, Editor-in-Chief of Management Insights and Incoming Editor-in-Chief of Management and Organization Review, Department of Management and Organization, Foster School of Business, University of Washington Table of ContentsIntroduction: When friends meet in the 21st Century: An Asian perspective on global leadership--David De Cremer PART I: Understanding Asian Leadership in a Global Setting 1. Global Leaders Developing in Asia--Dean Tjosvold, Alfred S. H. Wong, & Nancy, Y. F. Chen 2. Asian Cultures and leadership--Zhaoli Song 3. Values in Asian Global Leadership--Melody P M Chong 4. Dual strategy theory: Implications for global leadership--Mark van Vugt PART II: On the Challenges of Asian Leadership in a Global Setting 5. Asian social entrepreneurs: Taking on neglected problems--Audrey Chia 6. Acting Fast and Pondering Slow: Putting Asian Leadership in Context--David De Cremer PART III: Demonstrating the use of Asian Global Leadership 7. Building Collective Leadership Capacity for Growth--Alison Eyring 8. Humor and leadership effectiveness: Comparing East vs. West--Sam Yam 9. The role of the leader in shaping a civil and respectful workplace--Sandy Lim 10. Global leadership needs Eastern Approaches to Creativity--Mike Mai 11. Management development in Asia as an antecedent of career success--Irene De Pater

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Book SynopsisDesigning for Growth showed how organizations can use design thinking to boost innovation and drive growth. This updated and expanded companion guide is a stand-alone project workbook that provides a step-by-step framework for applying the D4G tool kit and process to a particular project.Table of ContentsUsing Your Field BookFoundationsThe StepsThe ToolsTemplatesResourcesAn Example ProjectAcknowledgments

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Book SynopsisDancing with Roomba tells the unexpected story of the worldâs favorite robot. For five decades, corporations spent millions pursuing a floor-cleaning robot. Legions of engineers toiled, dozens of patents were issued, yet every effort failed. Then came Roomba. Selling nearly 50 million units since its launch, Roombaâs unlikely success sprang from a breakthrough at an MIT robotics lab, an inventor who persevered through years of setbacks, and an inspired team that worked as one to smash every problem. This book provides a rare view behind the scenes, revealing how a revolutionary product came to be, how it works, and how a tiny company was able to best a crowd of corporate giants. Written in an easy, narrative style, Dancing with Roomba is accessible to all. Anyone who owns a Roomba, works in technology, dreams of building a product, or is just curious about the robot that launched a million memes will find much to love.

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Book SynopsisThis pragmatic, applied textbook showcases the potential and impact of qualitative research in business and management. Using case studies and a global approach it provides you with an overview of the philosophies, methodologies and methods you will need to research in this field. Demystifying the whole process, it walks you through every aspect of conducting and using research in business, including generating questions, collecting useful data, evaluating the research and disseminating your findings. It also: Explores the challenges of working with qualitative data Introduces qualitative methods including interviews, focus groups & ethnography New to the 2nd edition: The role of digital tools and social media, and how you can use them for data collection 3 new chapters on qualitative content analysis, visual research and publishing research. Trade ReviewEriksson and Kovalainen have improved on what was already a very useful and usable guide to the theory and application of a range of qualitative methods. All the five new chapters add considerably to the book, but the chapters on content analysis and breaking field boundaries are particularly enlightening. This will be my go to book for research and teaching. -- Albert MillsComprehensive, current and compelling, a winning combination for any research student or practitioner interested in increasing his/her knowledge about qualitative methods as they apply to business research -- The Qualitative ReportTable of ContentsPART 1: THE BUSINESS OF QUALITATIVE RESEARCH Chapter 1: Introduction Chapter 2: Research Philosophy Chapter 3: Research Design and Process Chapter 4: Research Questions and Literature Review Chapter 5: Access and Relationships Chapter 6: Ethics in Research PART 2: WORKING WITH QUALITATIVE DATA Chapter 7: Introduction to Qualitative Data Chapter 8: Interviews and Observations Chapter 9: Digital Data Chapter 10: Qualitative Content Analysis PART 3: QUALITATIVE RESEARCH APPROACHES Chapter 11: Case Study Research Chapter 12: Ethnographic Research Chapter 13: Action Research Chapter 14: Focus Group Research Chapter 15: Grounded Theory Research Chapter 16: Narrative Research Chapter 17: Discourse Theoretical Research Chapter 18: Critical Research Chapter 19: Feminist Research Chapter 20: Visual Research PART 4: WRITING, EVALUATING AND PUBLISHING Chapter 21: Writing Process Chapter 22: Evaluation Chapter 23: Publishing Chapter 24: Breaking the Boundaries

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Book SynopsisBusiness Research Methods covers all the stages in undertaking research using a clear, structured step-by-step guide. Christina Quinlan's qualitive and holistic approaches are combined with William Zikmund's quantitative and advanced methods in this fully updated third edition, to give students a broad spectrum of approaches for their research project. This comprehensive text is essential reading for all business students getting to grips with research methods for their project.Table of ContentsPart I: Introduction 1. Introducing Business Research 2. Developing Research Skills 3. Understanding Research Ethics 4. Understanding Research Philosophy and The Role of Theory Part II: Beginning the Research Process 5. The Literature Review 6. Quantitative Research: An Introduction 7. Qualitive Research: An Introduction 8. Research Methodology and Design 9. Understanding Populations and Sampling 10. Writing the Research Proposal Part III: Data Gathering 11. Fieldwork and Observation 12. Interviews and Focus Groups 13. Surveys and Questionnaires 14. Attitude Measurement Part IV: Dealing with Data 15. Managing Data and Introducing Data Analysis 16. Analyzing Qualitative Data 17. Analyzing Quantitative Data 18. Completing and Presenting the Research

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Book SynopsisIn Template Analysis, Nigel King and Joanna Brookes guide you through the origins of template analysis and its place in qualitative research, its basic components, and the main strengths and limitations of this method. Practical case studies and examples from published research then guide you through how to use it in your own research project. Ideal for Business and Management students reading for a Master's degree, each book in the series may also serve as a reference book for doctoral students and faculty members interested in the method. Part of SAGE's Mastering Business Research Methods, conceived and edited by Bill Lee, Mark N. K. Saunders and Vadake K. Narayanan and designed to supportresearchers by providing in-depth and practical guidance on using a chosen method of data collection or analysis. Table of ContentsChapter 1: Introduction Chapter 2: Philosophical Issues When Using Template Analysis Chapter 3: Doing Template Analysis: A Guide to the Main Components and Procedures Chapter 4: Case Examples of the Use of Template Analysis Chapter 5: The Use of Template Analysis in Published Research: The Careers Literature as an Exemplar Chapter 6: Strengths and Limitations of Template Analysis

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Book SynopsisA clear and concise introduction to statistics for business and management students, demonstrating how important statistics are in the business decision-making process and covering everything from conducting a survey and collecting data, to summarizing statistical data, and presenting findings. Each chapter features a real-world business situation and accompanying dataset, the reader is then encouraged to identify the correct statistical concept in the chapter and solve the problem outlined. Offering students a chance to use the newly learned theory in a practical way. New to the second edition: A Review of Essential Mathematics prologue, featuring tests and further links to help students refresh their knowledge of the core mathematical concepts used to calculate basic statistics. Updated screenshots on using IBM SPSS and Excel. A Statistics in the Real World feature included at the end of each chapter, demonstrating hTrade ReviewRichard N. Landers has written an excellent text. Put simply, A Step-by-Step Guide to Statistics for Business needs to be core reading for all students undertaking statistics as part of a Business or Management programme. Landers writes in an accessible and easy-to-follow style, which leads the reader from basic numeracy to inferential statistics. -- David GildingTable of ContentsPrologue: Review of Essential Mathematics Part 1. Descriptive Statistics Chapter 1. The Language of Statistics Chapter 2. Working with Numbers and Data Display Chapter 3. Central Tendency and Variability Chapter 4. Probability Distributions Chapter 5. Sampling Distributions Part 2. Inferential Statistics Chapter 6. Estimation and Confidence Intervals Chapter 7. Hypothesis Testing Chapter 8. z-Tests and One-Sample t-Tests Chapter 9. Paired- and Independent-Samples t-Test Chapter 10. Analysis of Variance (ANOVA) Chapter 11. Chi-Squared (x2) Tests of Fit Chapter 12. Correlation and Regression Part 3 Wrap-Up Chapter 13. Matching Statistical Tests to Business Problems A1. z-Table A2. t-Table A3. F-Table (cx = 0.5) A4. F-Table (cx = .01) A5. X2-Table (chi-squared) B1. Inferential Test Reference Table B2. Inferential Test Decision Tree C. Glossary D. Statistical Notation and Formulas E. Enabling Excel’s Data Analysis Add-In

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Book SynopsisSmart Technologies are revolutionizing tourism, as they promise to change the way tourists behave and how companies interact with them and generate profits. The increasing availability of real-time data in combination with advanced machine learning techniques, artificial intelligence and business analytics, to name but a few, will transform the tourism industry forever and in unthinkable ways. The degree of sophistication achieved by Smart Technologies and the speed with which transformations are taking place means that those people lacking a relevant digital background may lag behind, therefore being unable to take advantage of the opportunities offered by the data economy and fully benefit from its applications. This practical book explains the key ideas that tourism practitioners and decision-makers must know to understand Smart Technologies, and the management principles supporting them. The contents: Include real-life cases to illustrate to the reader the true dimension of the "smart" phenomenon and the new frontiers that are yet to open in the coming years Bring together the knowledge and experience of leading experts from the academia, tourism sector and technology companies, who reveal, in a unified way, the fundamental points your organization must consider in the path towards being smarter Create a practical knowledge tool that allows getting the most out of Smart Technologies, its products and future trends, while learning how to make them a competitive tool, and avoid being left behind Features full colour figures and photographsThe book will be a vital resource for Tourism practitioners, strategic planners and policy makers as well as students of tourism marketing, management and technology

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Book SynopsisResearch and development infrastructures are a critical success factor in the platform of science and technology. In turn, an R&D preliminary feasibility study is essential to establish fairness and social credibility of a plan, including expert review, information disclosure and alternative setting. Preliminary Feasibility for Public Research & Development Projects explains how to evaluate R&D business by exploring the five key features of policy implication, policy improvement, preliminary feasibility study, R&D evaluation, and R&D strategy. Presenting policy measures to ensure the sustainability of R&D projects, Preliminary Feasibility for Public Research & Development Projects will help develop strategic measures for R&D preliminary feasibility studies while proposing ways to enhance the effectiveness of these studies, promote efficiency in public investment projects, and enhance the financial efficiency of large investment projects.Table of ContentsChapter 1. Introduction - R&D and R&D budget Chapter 2. Government R&D project Chapter 3. Technology innovation and government Chapter 4. Public decision making and policy analysis Chapter 5. Public investment analysis and theoretical debate Chapter 6. Social discount rate Chapter 7. Global sensation Chapter 8. Preliminary feasibility study trend Chapter 9. Discussing role of policy analysis in preliminary feasibility study Chapter 10. Economic feasibility analysis model Chapter 11. Policy feasibility analysis model Chapter 12. Technical feasibility analysis model Chapter 13. Comprehensive feasibility analysis model Chapter 14. Impact analysis model on public sector R&D investment Chapter 15. National large-scale research facilities and equipment Chapter 16. Policy discussion Chapter 17. Conclusion

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Book SynopsisIf man’s next big step is to live and work in space, then what will everyone do out there that is so different from what we are now doing here on Earth? As the future of space comes into focus it is clear that profit and power are the core elements of the new space economy. This entertaining and informative book looks at human settlement in space as a mainstream business opportunity for investors, entrepreneurs and far-sighted individuals seeking to secure their place in the innovative commercial space sector. Dr. Jack Gregg presents a unique 5-phase development roadmap that shows how space will grow from a frontier economy to a mature integrated market. Written in simple, non-technical language, this book answers such questions as:• What is the new industrial space economy?• What are the challenges and roadblocks on the way to a robust space economy?• How will the rapid growth of the new space economy impact commerce back on Earth?• How can one best invest in profitable space-related enterprises? The Cosmos Economy is for readers who hope to be better equipped and more informed about the new space economy; and Investors, entrepreneurs, and futurists who wants to learn how to take part in the business opportunities of the new high frontier of commercial space.Trade Review“The Cosmos Economy, will help readers understand what is going on in the space business and why it is happening. The book will also explain how the industry could be valued at $3 trillion by mid-century. … Gregg mentions industries such as space-based energy generation, agriculture and food production, mining, and manufacturing. These are all things NSS members will recognize, but it is worth repeating for those unaware of what might one day be possible in space.” (Casey Suire, space.nss.org, April 9, 2022)Table of ContentsChapter 1. The Cosmos Economy.- Chapter 2. Blue oceans and greenfields in space.- Chapter 3. The importance of frontiers.- Chapter 4. Coming into the cosmos.- Chapter 5. No country for Earthmen.- Chapter 6. Turning over [space] rocks…Assumptions about space business.- Chapter 7 Planning on purpose Section.- Chapter 8. Settlement communities.- Chapter 9. Forever frontiers.- Chapter 10. Pushback and challenges.- Chapter 11. Visions of space.- Chapter 12. The space economy is already here.- Chapter 13. The new space merchants.- Chapter 14. The industrialization of space.- Chapter 15. Space biz.- Chapter 16. Space mining.- Chapter 17. Space manufacturing.- Chapter 18. No country for Earth men.- Chapter 19. Colonies, outposts, settlements, and stations.- Chapter 20. Don’t Look Back.- Chapter 21. The new 49-ers rush to space.- Chapter 22.- A competitive solar system.- Chapter 23. The rules of the game.- Chapter 24. Trouble in paradise.- Chapter 25. Industrial space.- Chapter 26. Business models.- Chapter 27. Diffusion of Innovations: The 5-Phase adoption model.- Chapter 28. Phase 1: Innovators/ The frontier phase of the new space economy.- Chapter 29. Phase 2: Early Adopter Phase.- Chapter 30. Phase 3: Early Mainstream Phase.- Chapter 31. Phase 4: Late Mainstream Phase.- Chapter 32. Phase 5: Late Adopters - Market Maturity Phase.- Chapter 33. Connecting the dots.- Chapter 34. A new generation of pilgrims.- Chapter 35. Questions and Answers.- Chapter 36. Lessons learned.- Chapter 37. How to be part of the new cosmos economy.

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Book SynopsisThis insightful book presents interviews with nearly 100 leading product managers from all over the world. Authors Richard Banfield, Martin Eriksson, and Nate Walkingshaw draw on decades of experience in product design and development to capture the approaches, styles, insights, and techniques of successful product managers.

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Book SynopsisBusiness Process Management has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add impactful and measurable value to their organizations. The book covers all major frameworks, including LEAN and Six Sigma, and offers a unique emphasis on BPMâs interrelationship with organizational management, culture, and leadership. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it is to be successful, augmented and aligned with other management disciplines. This thoroughly revised and updated fifth edition includes: Discussion of the impact of the COVID-19 Pandemic on business operations, business transformation, remote working, and new processes. New and revised content on sustainable processes in BPM. Expanded material on process automation and new technologies, including AI. New and revised international case studies and practical examples. A streamlined layout, as well as new questions and thought-provoking comments to promote discussion and thinking. Business Process Management is an accessible core text for advanced undergraduate and postgraduate students studying Business Process Management, Operations, Production, and Strategic Management, as well as an indispensable guide to any senior business executive or chief financial officer.The work is complemented by online resources to support instructors and learning, including PowerPoint slides for each chapter. Trade Review"The author expertly projects enhanced and practicable frameworks and solutions updated with the latest analysis, risks, benefits, impact and developments in relation with process automation, relevant strategy and change in the workforce. This fifth edition is well supported by revised case studies." - Reza Mohammadi, MSc Programme Director at Heriot-Watt University, Edinburgh Campus"This text is a must for all business process improvement professionals, and is regularly opened in my process-related work for both public and private sector organisations. From early career to seasoned expert, this book’s theory and practical examples can add a string to anyone’s bow." - Declan Norrie (LLB, BSc(REM)), public sector legal and consulting advisor'The author expertly projects enhanced and practicable frameworks and solutions updated with the latest analysis, risks, benefits, impact and developments in relation with process automation, relevant strategy and change in the workforce. This fifth edition is well supported by revised case studies." - Reza Mohammadi, MSc Programme Director at Heriot-Watt University, Edinburgh Campus'This text is a must for all business process improvement professionals, and is regularly opened in my process-related work for both public and private sector organisations. From early career to seasoned expert, this book’s theory and practical examples can add a string to anyone’s bow.' - Declan Norrie (LLB, BSc(REM)), public sector legal and consulting advisorTable of ContentsPart I. Frequently asked questions Chapter 1. What is business process management? Chapter 2. How can we demystify business process management? Chapter 3. Who should be involved in BPM, and the critical success factors Chapter 4. When should you do BPM – What are the main drivers and triggers? Chapter 5. How should you start BPM – Bottom-up or top-down? Chapter 6. Why is it important to improve business processes before automating them? Chapter 7. What are the technology components of BPM? Chapter 8. Should you be customer-centric? Chapter 9. Why is determining BPM foundations a critical first step? Chapter 10. Why do you need a structured approach to implementing BPM? Part II. BPM – How do you do it? Chapter 11. 7FE framework overview Chapter 12. Guidelines on how to use the 7FE framework Chapter 13. Foundations phase Chapter 14. Enablement phase Chapter 15. Launch phase Chapter 16. Understand phase Chapter 17. Innovate phase Chapter 18. People phase Chapter 19. Develop phase Chapter 20. Implement phase Chapter 21. Realize phase Chapter 22. Sustainability phase Chapter 23. Essentials introduction Chapter 24. Project management Chapter 25. People change management Chapter 26. Leadership Chapter 27. Organizational sustainability and performance management Part III. Introduction Chapter 28. Case studies from the USA, Asia and Europe Chapter 29. BPM maturity

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Book SynopsisHow can great companies do everything right - identify real customer needs, deliver excellent innovations, beat their competitors to market - and still fail? The sad truth is that many companies fail because they focus too intensely on their own innovations, and then neglect the innovation ecosystems on which their success depends. In our increasingly interdependent world, winning requires more than just delivering on your own promises. It means ensuring that a host of partners -some visible, some hidden- deliver on their promises, too. In The Wide Lens, innovation expert Ron Adner draws on over a decade of research and field testing to take you on far ranging journeys from Kenya to California, from transport to telecommunications, to reveal the hidden structure of success in a world of interdependence. A riveting study that offers a new perspective on triumphs like Amazon''s e-book strategy and Apple''s path to market dominance; monumental failures li

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Book SynopsisIllustrated by the experience of the World Bank, this book explains how knowledge management, traditionally viewed as being about information systems and processes, can play a fundamental corporate role by creating a competitive edge for organizations, increasing team performance, and fostering effective, large-scale organizational change. Rich and powerful stories, told by economic development practitioners and knowledge management specialists throughout the World Bank, describe the strategies, instruments, tools, and processes at the core of one of the most important and radical reorganizations of the worldâs premier international development institution. Going far beyond other knowledge management titles, this book: shows how knowledge management can be a source of competitive advantage and team performance, rather than a back-room support function focuses on the role of the software of knowledge management, most notably the use of communities, culture, and collaboration across internal silos to create value; and demonstrates the role that knowledge management can play in fostering innovation, and development of new business lines and strategies by global teams in diverse locations Written not only for knowledge management professionals, but also for C-suite executives and middle managers who will see the benefits of bringing knowledge management to the core of organizational performance and competitive advantage, the book provides practical examples that can be replicated in other large global knowledge, financing, and development institutions and that will be relevant for public, private, and non-profit organizations.

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Book SynopsisOur planet is a closed system with limited material resources, yet our current economic model is designed in a one-way direction from resource extraction to disposal, leading to resource depletion. This book proposes a new economic model, offering an alternative to this linear âtake-make-wasteâ economy.Material Matters shows a way of creating a circular economy by using the unlimited resources we have: renewable energy, data and intelligence. It describes a system based on circular business models centred on selling performance rather than ownership, designing products and buildings as resource banks and equipping products with a âmaterial passportâ to ensure their usability for future generations. Businesses thereby become custodians of materials, rather than consumers of materials and sellers of products. The book evokes the vision of a radically new economic model based on a compelling narrative, supported with cases that have been developed in conjunction with major companies, for example, convincing Philips to sell light instead of lamps, saving energy and materials by creating a whole new business model, a case which has become iconic for the circular economy.Material Matters is not a somber analysis of the state of the planet but a concrete and comprehensive agenda for change, offering perspectives for taking action for business and individual consumers alike.Trade Review"This is a book that gives an accessible and practical vision of the circular economy, viewed through the eyes of two people who have played and continue to play a key role in its realisation." Dame Ellen MacArthur, Founder, Ellen MacArthur Foundation"This book is a bold vision and a manual for a 21st century economy. A wake-up call." Prof. Dr. Martin R. Stuchtey, University of Innsbruck; Founder, Managing Partner, SYSTEMIQ "A very inspiring and relevant book. We live in times of scepticism, doubt, negativism and populism. But only an agenda of hope takes us further. This is an important contribution to this agenda."Prof. Dr. Jan Peter Balkenende, Former Dutch Prime Minister"The products of today are the resources of tomorrow if we use them intelligently. This book shows us how."Prof. Dr. Walter R. Stahel, Leading expert on circular economy; Member of the Club of Rome; Founder -Director, The Product-Life Institute, GenevaTable of Contents1. The product-as-problem 2. The linear economy or the end of the line 3. Spaceship Earth – a closed system 4. Permanent temporality 5. Changing the rules of the game 6. The Material Passport 7. Madaster - a registry for materials 8. UDMR, The Universal Declaration of Material Rights 9. Material-as-a-Service – rethinking material ownership 10. Completing the Copernican Revolution

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Book SynopsisHumankind is now in an age wherein generations of humans have never lived without ubiquitous computing and the internet. This âAI / IoT generation is creative, innovative and adaptable; however, the relentlessness, complexity, and volume of technological, biotechnological, healthcare, social, cultural, and emotional changes and stressors cause humans many personal, social, and environmental traumas. This book presents a vision for designing and managing the complexity and multidimensionality of the worldâs emerging technological and ai/robotics-enabled environments that is grounded in current methods for designing human-centred, complex, interactive systems. This book discusses the coexistence and coevolution of humans and intelligent, adaptive environments during a transformational age during which society is confronting social, environmental, and health crises. Defining the creative strategies needed as âheroesâ of the near future, this book investigates the coexistence/coevolution concept that entails how humans should co-evolve with their âsmart artifact ecologiesâ by designing dynamic environments that ameliorate technology-induced trauma. In understanding the emerging AI-enabled, Non-Humanoid Social Robotics (NH-SR) and IoT-enabled environments, the reader will develop an understanding of how to design environments for future generations. Coexistence and Coevolution of Humans and Intelligent, Adaptive Environments is a thoughtful read for graduate students, researchers and academics interested in Architecture, Systems Engineering; Computational/Robotic/Intelligent Architecture; Human Factor Engineering; Robotic Engineering; Mechatronics Engineering; Human-Systems Integration; and Human-AI-Robot Teaming. It equally speaks to social scientists, humanists, futurists, and visionary architects whose work navigates the evolving entanglements of technology, humanity, and design.

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Book SynopsisIn today's rapidly evolving business landscape, effective leadership is increasingly synonymous with adept digital strategy.Digital Leadership: Integrating Technology for Organizational Success delves into the crucial intersection of leadership and technology, offering a comprehensive guide for leaders navigating the complexities of the digital age. This edited volume brings together insights from seasoned professionals and thought leaders, presenting practical strategies and real-world case studies that illuminate how leveraging technology can drive organizational excellence. Unique to this book is its focus on the practical integration of digital tools and technologies across various industries. Each chapter explores innovative approaches and successful implementations, providing actionable insights that empower leaders to harness technology for sustainable growth and competitive advantage. Whether addressing digital transformation, cybersecurity, or data analytics, this book equips readers with the knowledge and tools needed to effectively lead their organizations into the future. Digital Leadership meets a critical need in the industry by bridging the gap between theoretical discussions and practical application.It serves as an indispensable resource for executives, managers, and aspiring leaders seeking to stay ahead in an increasingly digital-first world, where adaptability and strategic use of technology are paramount to organizational success.

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Book SynopsisThis book offers a comprehensive guide to navigating the transformation of the workforce due to AI's influence across industries and discusses detailed strategies for executing reskilling and upskilling programs for professionals and managers in charge of workforce development, training, and employee retention in an AI-driven landscape. As AI continues to reshape sectors and redefine job roles, the need for a strategy for an adaptable and well-equipped workforce has never been more critical. By analysing AIâs integration with other emerging technologies, like blockchain and IoT, and their specific impact across sectors, this book prepares readers to meet the unique demands of an AI-driven Workforce Transformation. Covers strategies for executing reskilling and upskilling programs for professionals and managers in charge of workforce development, training, and employee retention in an AI-driven landscape Provides actionable insight with a global outlook and offering customised approaches for workforce transformation in key sectors like healthcare, manufacturing, and finance Acknowledging the distinct challenges and opportunities across geographies, it includes in-depth case studies from both developed and emerging economies to showcase diverse workforce adaptation strategies Emphasises ethical considerations, such as data privacy and AI bias, as well as the crucial role of leadership in driving a workforce prepared for AI disruptions Offers a forward-looking approach to developing resilient, adaptable workers equipped for continuous learning and responsive to rapid technological advances This professional text is for business professionals, leaders, workforce development professionals, scholars and academics aiming to thrive in an AI-driven economy.

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Book SynopsisArchitecting for Velocity, Trust, and Continuous TransformationDigital disruption isnât a storm to ride out; itâs the atmosphere we breathe. Business models are fundamentally shifting, moving from product-centric to service-dominant. Technologies outpace systems before theyâve even rebooted. The pace of innovation outstrips the capacity of yesterdayâs systems to keep up.Digital Momentum is your new playbook for thriving in this world of constant acceleration. Brice Ominski, a globally recognized enterprise architecture leader, draws on decades of hands-on innovation and insights from a worldwide community of executives and practitioners. The result is a practical yet visionary guide to building enterprises that evolve continuously, orchestrate intelligently, and scale trust across ecosystems.Inside, youâll learn how to: Shift from episodic change to continuous reinvention Embed trust, ethics, and explainability into intelligent systems Harness semantic integration and governance fabrics for real-time adaptability Apply composability blueprints that flex with changing environments Align the C-suite around actionable, step-by-step guides Navigate emerging frontiersâquantum, neuromorphic, and agentic systemsâwith confidenceKey Features Momentum that lasts â A maturity model for continuous evolution Governance that empowers â Oversight that builds trust in the AI era Ethics by design â Fair, transparent, and accountable systems from the start Blueprints you can use â Ten proven patterns with real-world examples Leadership clarity â An executive compass that connects vision to outcomesThis is more than strategyâitâs a toolkit for CIOs, CTOs, enterprise architects, and technology practitioners navigating relentless disruption. Whether setting vision at the top or engineering solutions on the ground, Digital Momentum equips you to thriveâand leadâwith clarity, speed, and confidence.

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Book SynopsisGenerative AI in Software Development: Practical Ways AI is Building the Future of Code explores how large language models and generative tools are fundamentally changing the way software is created, tested, and maintained. This isnât a theoretical or academic deep dive itâs a practical, grounded guide for developers, product teams, and tech leaders who want to understand how generative AI can be embedded into real-world software workflows. From writing and debugging code to generating UI components, managing APIs, and automating deployment tasks, this book shows how AI is becoming a true co-developer. What sets this book apart is its balance: it's not just for hardcore engineers, nor is it a high-level overview filled with buzzwords. Instead, it sits at the intersection technical enough to be useful, but accessible enough for product managers and decision-makers. The industry is at an inflection point where AI-assisted development is no longer optional; it's becoming essential. This book fills the gap for those who want to move beyond the hype and see exactly how generative AI can speed up development, improve code quality, and change the economics of software delivery.

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Book SynopsisExplore why now more than ever the world is in a race to become data-driven, and how you can learn from examples of data-driven leadership in an Age of Disruption, Big Data, and AI In Fail Fast, Learn Faster: Lessons in Data-Driven Leadership in an Age of Disruption, Big Data, and AI, Fortune 1000 strategic advisor, noted author, and distinguished thought leader Randy Bean tells the story of the rise of Big Data and its business impact its disruptive power, the cultural challenges to becoming data-driven, the importance of data ethics, and the future of data-driven AI. The book looks at the impact of Big Data during a period of explosive information growth, technology advancement, emergence of the Internet and social media, and challenges to accepted notions of data, science, and facts, and asks what it means to become data-driven. Fail Fast, Learn Faster includes discussions of: The emergence of Big Data and why organizations must become data-driven to surviveWhy becoming data-driven forces companies to think different about their businessThe state of data in the corporate world today, and the principal challengesWhy companies must develop a true data culture if they expect to changeExamples of companies that are demonstrating data-driven leadership and what we can learn from themWhy companies must learn to fail fast and learn faster to compete in the years aheadHow the Chief Data Officer has been established as a new corporate profession Written for CEOs and Corporate Board Directors, data professional and practitioners at all organizational levels, university executive programs and students entering the data profession, and general readers seeking to understand the Information Age and why data, science, and facts matter in the world in which we live, Fail Fast, Learn Faster p;is essential reading that delivers an urgent message for the business leaders of today and of the future.Table of ContentsForewordThomas H. Davenport Preface Introduction: Fail Fast, Learn Faster 1. A Little History of Big Data 2. Think Different: Becoming Data-Driven 3. Insight and Knowledge: Data, Science, and Facts 4. The State of Data in the Corporate World Today 5. The Great Challenge: Establishing a Data Culture 6. The Rise of the Chief Data Officer 7. Data Responsibility: A Word on Data Ethics 8. Data, Disruption, and Innovation 9. A Glimpse of the Future: Data-Driven AI 10. Data-Driven Leadership: One Company’s Odyssey Conclusion: The Data Journey Acknowledgments About the Author Index

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Book SynopsisThe SAGE Handbook of Organizational Research Methods provides a rich resource for organizational researchers, locating the technical aspects of organizational research in the wider context of the relevant personal, epistemological, theoretical, historical, ethical, and political issues. Buchanan & Bryman have gathered together many of the world's leading writers on theory, method and analysis in organizational research and have made this the most comprehensive and cutting-edge volume in this ever-growing field. The handbook aims to:-Provide a comprehensive critical review of contemporary issues, debates, field practice, and trends across the domain of organizational research; -Locate current thinking, debates, and methods in the history of organizational research; -Identify trends, theories, and issues which have the potential to shape the underpinning epistemologies, theories and methodologies of future organizational research; -ExplTrade Review′This handbook provides a rich resource for organizational researchers, locating the technical aspects of organizational research in the wider context of personal, epistemological, theoretical, historical, ethical, and political issues. The editors have gathered together many of the world′s leading writers on methodological issues in organizational research, and have made this the most comprehensive and cutting edge volume in this growing field′ - Public Administration, Development, and Environment Table of ContentsThe Organizational Research Context: Properties and Implications - David A Buchanan and Alan Bryman PART ONE: DILEMMAS: THE SHIFTING CONTEXT OF ORGANIZATIONAL RESEARCH Organizational Research as Alternative Ways of Attending to and Talking about Structures and activities - Stanley Deetz Interpretivism in Organizational Research: On Elephants and Blind Researchers - Dvora Yanow and Sierk Ybema Critical Methodology in Management and Organization Research - Mats Alvesson and Karen Lee Ashcraft Research Ethics: Regulations and Responsibilities - Emma Bell and Edward Wray-Bliss Rhetoric and Evidence: The Case of Evidence-Based Management - Mark Learmonth PART TWO: AGENDAS: THE BROADENING FOCUS OF ORGANIZATIONAL RESEARCH Leadership Research: Traditions, Developments and Current Directions - Michael D Mumford et al Endless Crossroads: Debates, Deliberations and Disagreements on Studying Organizational Culture - Pushkala Prasad and Anshuman Prasad Doing Power Work - Stewart Clegg The Deinstitutionalization of Institutional Theory?: Exploring Divergent Agendas in Institutional Research - Robert J David and Alex B Bitektine Methodological Issues in Researching Institutional Change - Roy Suddaby and Royston Greenwood Job Satisfaction in Organizational Research - Alannah E Rafferty and Mark A Griffin Studying organizational populations over time - Glenn R Carroll et al ′Do You Do Beautiful Things?′ Aesthetics and Art in Qualitative Methods of Organization Studies - Antonio Strati Feminist Perspectives on Gender in Organizational Research: What Is and Yet to Be - Marta Calás and Linda Smircich Researching Work and Institutions through Ethnographic Documentaries - John S Hassard PART THREE: STRATEGIES: APPROACHES TO ORGANIZATIONAL RESEARCH Craving for Generality and Small-N Studies: A Wittgensteinian Approach towards the Epistemology of the Particular in Organization and Management Studies - Haridimos Tsoukas Implications of Research Design Options for the Validity of Inferences Derived from Organizational Research - Eugene F Stone-Romero Cross-Cultural Comparative Studies and Issues in International Research Collaboration - Mark F Peterson Common Method Variance or Measurement Bias?: The Problem and Possible Solutions - Paul E Spector and Michael T Brannick Collaborative Research: Renewing Action and Governing Science - Jean-Louis Denis and Pascale Lehoux Grounded Theory Perspectives in Organizational Research - Christina Goulding Archival Research in Organizations in a Digital Age - Michael Moss Studying Processes In and Around Organizations - Ann Langley Critical Realism: Philosophy, Method, or Philosophy in Search of a Method? - Michael I Reed PART FOUR: METHODS: DATA COLLECTION IN ORGANIZATIONAL RESEARCH Response Rates and Sample Representativeness: Indentifying Contextual Response Drivers - Timothy R Hinkin and Brooks C Holtom Comparative Case Study Designs: Their Utility and Development in Organizational Research - Louise Fitzgerald and Sue Dopson Conversation Analysis in Organizational Research - David Greatbatch Interviews in Organizational Research - Catherine Cassell Mixed Methods in Organizational Research - Alan Bryman Research Designs for Realist Research - Stephen Ackroyd Discourse Analysis in Organizational Research: Methods and Debates - Nelson Phillips and MariaLaura Di Domenico Visual Methods in Organizational Research - Samantha Warren Narrative and Stories in Organizational Research: an Exploration of Gendered Politics in Research Methodology - Carl Rhodes and Alison Pullen Ethnography in Organizational Settings - Gary Alan Fine, Calvin Morrill and Sharmi Surianarain From Modern Times to Syriana: Feature Films as Research Data - John S Hassard and David A Buchanan Measurement in the Organizational Sciences: Conceptual and Technological Advances - Charles A Scherbaum and Adam W Meade Making Visible the Hidden: Researching ′off-the-Books′ Work - Colin C Williams and Monder Ram Producing a Systematic Review - David Denyer and David Tranfield Organizational Autoethnography - Ken Parry and Maree Boyle PART FIVE: CONCLUSION: THE FUTURE OF ORGANIZATIONAL RESEARCH The Present and Futures of Organizational Research - Alan Bryman and David A Buchanan

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Book SynopsisIn Analysing Quantitative Data,Charles A. Scherbaum and Kristen M. Shockleyguide the reader through Understanding Quantitative Data Analysis, Basic Components of Quantitative Data Analysis, Conducting Quantitative Data Analysis, Examples of Quantitative Data Analysis and Conclusions. An appendix contains Excel Formulas. Ideal for Business and Management students reading for a Master's degree, each book in the series may also serve as reference books for doctoral students and faculty members interested in the method. Part of SAGE's Mastering Business Research Methods Series, conceived and edited by Bill Lee, Mark N. K. Saunders and Vadake K. Narayanan and designed to supportresearchers by providing in-depth and practical guidance on using a chosen method of data collection or analysis. Table of ContentsIntroduction Chapter 1: Understanding Quantitative Data Analysis Chapter 2: Basic Components of Quantitative Data Analysis Chapter 3: Conducting Quantitative Data Analysis Chapter 4: Examples of Quantitative Data Analysis Conclusions Glossary Appendix of Excel Formulas References

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Book SynopsisThis accessible guide takes you through the process of designing, conducting and writing up a research project using case study methods. In his characteristic warm and friendly style, Gary Thomas covers each step at a confidence-building pace, helping you to get to grips with the theory and practice of doing a case study. Focusing on vital issues like validity, reliability and quality in research, the author helps you ensure your research is rigorous and methodologically sound. This third edition: · Offers an expanded discussion of key ethical issues in case study research · Provides up to date information about using social media in research · Presents a new navigation tool to help you plan your case study project · Enables you to develop the skills you need to become a critical and reflexive researcher Covering international examples of case study in practice and accompanied by downloadable checklists and templates, this book is the perfect companion to help you successfully complete a case study.Trade ReviewThe learning features are excellent. I love the highlight boxes and the ‘If you take only one thing...’ feature. It is also good to have further reading at the end of each chapter. Overall, this is an excellent book on case study design. -- Shirley LarkinTable of ContentsStage I: Getting Your Bearings Chapter 1: What is a case study? Chapter 2: The case study and research design Chapter 3: The whole is more than the sum of the parts: seeing a complete picture Chapter 4: Rigour and quality in your case study: what’s important? Chapter 5: Ethics Stage II: Choosing a case and structuring your study Chapter 6: Different kinds of case studies: selecting a subject for your case study Chapter 7: Your purpose: thinking about the object of your study Chapter 8: Your approach: theory testing or theory building; interpretation or illustration Chapter 9: Your process: the shape, style and manner of your case study Stage III: Collecting evidence, analysing and writing up Chapter 10: Out in the field: some ways to collect data and evidence Chapter 11: Analysis: a toolkit for analysing and thinking in case study Chapter 12: Writing your study

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Book SynopsisData Science for Business with R, written by Jeffrey S. Saltz and Jeffrey M. Stanton, focuses on the concepts foundational for students starting a business analytics or data science degree program. To keep the book practical and applied, the authors feature a running case using a global airline business’s customer survey dataset to illustrate how to turn data in business decisions, in addition to numerous examples throughout. To aid in usability beyond the classroom, the text features full integration of freely-available R and RStudio software, one of the most popular data science tools available. Designed for students with little to no experience in related areas like computer science, the book chapters follow a logical order from introduction and installation of R and RStudio, working with data architecture, undertaking data collection, performing data analysis, and transitioning to data archiving and presentation. Each chapter follows a familiar structure, starting with learning objectives and background, following the basic steps of functions alongside simple examples, applying these functions to the case study, and ending with chapter challenge questions, sources, and a list of R functions so students know what to expect in each step of their data science course. Data Science for Business with R provides readers with a straightforward and applied guide to this new and evolving field. Table of ContentsIntroduction: Data Science, Many Skills Chapter 1: Getting Started with R & RStudio Chapter 2: Rows and Columns Chapter 3: Data Munging Chapter 4: What’s My Function? Chapter 5: Beer, Farms, and Peas and the Use of Statistics Chapter 6: Sample in a Jar Chapter 7: Storage Wars Chapter 8: Pictures vs. Numbers Chapter 9: Map Mashup Chapter 10: Lining Up Our Models Chapter 11: What’s Your Vector, Victor? Chapter 12: Hi Ho, Hi Ho—Data Mining We Go Chapter 13: Word Perfect (Text Mining) Chapter 14: Shiny Web Apps Chapter 15: Time for a Deep Dive

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Book SynopsisAn essential guide for anyone new to Scrum, and a valuable reference for the more experienced.Includes downloadable templates to get you started.Scrum is the most widely used agile framework for developing software products.Scrum in easy steps provides an introduction to Scrum, then steps through how a team gets going on a project and how they sustain performance and continually improve. It explores the three core roles in a Scrum team and how they work together effectively, and covers how a team works with others outside the team (an area most books on Scrum leave out). The book then shows how to apply the Scrum framework throughout product development, from product discovery and definition, through the experience of working in Sprints on product delivery, to how teams inspect and adapt to improve themselves and find opportunities for their organisations to get better too. It finishes with a look at how Scrum could be applied beyond a single team and how the work of Scrum teams is integrated successfully with other parts of the organisation. Whether you're looking to move into the field of software development, are currently in a Scrum team and want a handy reference, or you work in an environment with Scrum teams and want to understand how they work, Scrum in easy steps is for you.

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Book SynopsisDrawing on years of unprecedented access to the best and most influential culinary R&D teams in the world, Vaughn Tan reveals how they exemplify what he calls the uncertainty mindset. A revelatory look at the R&D kitchen, The Uncertainty Mindset upends conventional wisdom about how to organize for innovation and offers practical insights.Trade ReviewChefs are responsible for some of today's most novel innovations. Vaughn Tan goes behind the scenes to show how R&D is organized inside the world's most famous kitchens, uncovering surprising lessons that have wide application. This is a provocative contribution to studies of culture and R&D. -- Woody Powell, Stanford University This is one of the best books to appear in the last several decades about how to design organizations for continual innovation in high-pressure environments. It offers explanations for why some companies work and others don't, and made me embrace a new, more subtle way of thinking about hiring, managing, and trusting innovators in leading-edge technology companies. -- Jerry Neumann, founder of Neu Venture Capital The Uncertainty Mindset takes a close look at the secret inner workings of some of the most innovative food R&D teams worldwide. It shows organizations in other industries how to redesign themselves to become more resilient, innovative, and adaptable-by simply changing how they think about the future. -- Amy C. Edmondson, author of The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth Vaughn Tan spent long periods observing some of the world's most famous chefs at work in their prize-winning restaurants and tells his readers what they do and how they do it. A real contribution to our understanding of how experts combine artistic creation and business success. -- Howard S. Becker, author of Art Worlds Whether you're new to the culinary world or have dined in some of the world's top restaurants, you'd be hard pressed not to find The Uncertainty Mindset fascinating. Vaughn Tan has written an intriguing, well-researched account of how some of the world's top chefs and their teams approach culinary innovation-this book is full of valuable insights for forward-thinking, innovation-minded organizations and teams in any sector. -- Nathan Myhrvold, coauthor of Modernist Bread, Modernist Cuisine: The Art and Science of Cooking and Modernist Cuisine at Home, author of The Photography of Modernist CuisineTable of ContentsPreface Acknowledgments Part I. A Partial History of New Ideas in Food 1. From the Margins to the Center 2. The Undercurrents of the New Part II. What Is Innovation in Food? 3. Well-Known, Barely Understood 4. Four Types of New Ideas in Food Part III. Innovation Is Uncertainty 5. A Nondelusional Worldview 6. The Uncertainty Mindset Part IV. Building the Ever-Changing Team 7. Innovation Implies Change 8. Building Innovation Dream Teams Part V. Creating the New Familiar 9. The Power of Familiar Novelty 10. Learning House Style Part VI. Staying in the Discomfort Zone 11. The Motivation Paradox 12. Desperation by Design Part VII. Insights from the Frontiers of Food 13. All Change 14. A Mindset for an Uncertain World Notes References Index

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Book SynopsisTrade Review"One of the Economist.com “Wise Words 2017 Books of the Year” in Economics and Business""One of Blackwell’s Best of Non-Fiction 2017""One of Financial Times (FT.com) Best Books of 2017: Economics""Selected for Askblog’s Books of the year 2017, chosen by Arnold Kling"

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Book SynopsisOften downplayed in the excitement of starting up a new business venture is one of the most important decisions entrepreneurs will face: should they go it alone, or bring in cofounders, hires, and investors to help build the business? More than just financial rewards are at stake. Friendships and relationships can suffer. Bad decisions at the incepTrade ReviewWinner of the 2014 Entrepreneurship Practice Award, Entrepreneurship Division of the Academy of Management Winner of the 2013 Silver Medal Book Award in Entrepreneurship, Axiom Business Finalist for the 2013 George R. Terry Book Award, Academy of Management "[A] seminal work... Sure to be required reading in business school curricula, this illuminating and captivating read will also appeal to aspiring entrepreneurs or founders who want to make better decisions in existing ventures."--Publishers Weekly "[A] first-aid manual to help resuscitate ailing start-ups."--Jessica Bruder, journalist, author, and adjunct professor at Columbia University's Graduate School of Journalism, You're the Boss blog, New York Times "Wasserman illustrates his findings with real world examples that translate into immediately applicable advice. But rather than creating a prescriptive list of commandments that would be impossible to follow, he adopts a more holistic approach. Encouraging entrepreneurs to study how others have handled similar challenges in the past, his insights highlight the common ground found in seemingly unique situations."--ForeWord "Harvard Business School professor Noam Wasserman is one of the writers and teachers who best captures the high stakes decisions that entrepreneurs face every day."--Scott Kirsner, Boston Globe "There are plenty of books, lots with stories, anecdotes, and suggestions, but none that are particularly systematic about going through all of the issues. Noam's book is the first I've read--and he totally nails it."--Brad Feld, Feld Thoughts "[T]he definitive book on the topic... If you are a founder or thinking about becoming one, you should read this book."--Dharmesh Shah, OnStartups.com "This is a serious book for a serious endeavor: creating a company from scratch that can be a world-beater and life-changer... Wasserman's book is a towering guide to making these decisions thoughtfully and purposefully. Every founder should read it--and take the time to digest its rich data and lessons."--Jeff Bussgang, Seeing Both Sides blog "Wasserman's book is on track to take as lofty a position in the entrepreneurial literature as HBS's Clayton Christensen's The Innovator's Dilemma did in the field of technological change."--Peter Cohan, Forbes "Highly recommended for those who plan to embark or are already living the entrepreneurial lifestyle, it can serve as a guide to very tough situations for founders to evaluate the best possible way out."--Bernard Leong, SGEntrepreneurs "Ten years of extensive research combined with winning case studies make this a trustworthy source not only for the potential startup owner but also for the classroom."--Library Journal "[A] must-read for anyone thinking of creating a startup, who is currently involved with one or who is an investor/advisor in the startup ecosystem."--Dilip James, Business Standard (India) "This book, upon release, becomes the single-most indispensible guide for founders of startups. Comingling research, straight talk, and a human voice--so often lacking in books with an academic bent--Dilemmas totally rocks as a business school required read and a founder's gripping, absolute must-read. Turning the last page, anyone with an entrepreneurial femur in their body will be fully armed with a battery of knowledge that can make or break a passionate first or even fifteenth venture. Do not start a startup without this book."--Ted Sturtz, New York Journal of Books "[S]obering... Professor Wasserman provides a great deal of data and stories about high-potential technology and life-sciences startups. His book offers much more information than most entrepreneurs can handle at once, but it is probably essential for them to know."--Harvey Schachter, Globe & Mail "Wasserman presents a series of entrepreneurship vignettes and case studies, drawn from a massive 10,000-founder survey he created. Due to the size of this business start-up survey, several of the stories, including accounts from founders of Blogger, Sittercity, and SmarTix, should prove fresh to readers. Much of the advice in the book governs key decisions founders have to make and factors that can cause decisions to turn out well or badly... [T]his work includes valuable, unique content."--Choice "[A] uniquely valuable resource for any entrepreneur."--Terrence Murray, Financialist "The Founder's Dilemmas can't prevent entrepreneurs from repeating the mistakes of their predecessors; we all know how well human beings learn from history. But it's a worthwhile, prudent read for anyone considering or engaging in entrepreneurship. In pointing out the patterns, the common quandaries and routes, The Founder's Dilemmas can eliminate one headache along the path of business-building."--Tamara Micner, LSE Politics and Policy blog "The guru on this subject is Noam Wasserman, who wrote an insightful book called The Founder's Dilemmas."--Luke Johnson, BusinessDayTable of ContentsList of Illustrations vii Part I: Introduction and Pre-founding 1 Chapter One: Introduction 3 Chapter Two: Career Dilemmas 27 Part II: Founding Team Dilemmas 69 Chapter Three: The Solo-versus-Team Dilemma 73 Chapter Four: Relationship Dilemmas: Flocking Together and Playing with Fire 89 Chapter Five: Role Dilemmas: Positions and Decision Making 117 Chapter Six: Reward Dilemmas: Equity Splits and Cash Compensation 145 Chapter Seven: The Three RsSystem: Alignment and Equilibrium 186 Part III: Beyond the Founding Team: Hires and Investors 205 Chapter Eight: Hiring Dilemmas: The Right Hires at the Right Time 209 Chapter Nine: Investor Dilemmas: Adding Value, Adding Risks 249 Chapter Ten: Failure, Success, and Founder-CEO Succession 297 Part IV: Conclusion 329 Chapter Eleven: Wealth-versus-Control Dilemmas 331 Acknowledgments 387 Appendix A: Quantitative Data 391 Appendix B: Summary of Startups and People 403 Notes 425 Bibliography 451 Index 467

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Book SynopsisThe truth is, being a yoga business owner isn’t easy. But it is absolutely possible to succeed when you have access to the tools and techniques for success used by close to 1,000 yoga teachers and studio owners who built their successful yoga businesses from the ground up. Your Yoga Business gives you the chance to learn exactly what it takes to build real and sustainable growth as a yoga business owner—without having to learn everything the hard way. In this one-of-a-kind resource, renowned yoga business expert Ava Taylor shares her insights and real-life experiences to give you an honest look at what it really takes to thrive in today’s environment. Learn what works—and what doesn’t—and apply the insights to your own business and philosophy. You’ll find “homework activities” in each chapter, supplemented with more than 45 downloadable and customizable business forms available online, to guide you through the process of reimagining your business by envisioning your dreams, telling your story, and crafting your visual identity; defining your goods and services such as types of sessions, workshops, trainings, immersions, retreats, and products and merchandise; building a business plan by clarifying your dreams and setting your goals; refining your message by mastering consistent and courageous marketing; implementing your plan by creating connections and identifying strategies; and getting it done by knowing how to be the boss you need to be. Create the business you’ve always dreamed of with Your Yoga Business. It is your road map to success.Earn continuing education credits/units! A continuing education exam that uses this book is also available. It may be purchased separately or as part of a package that includes both the book and exam.Note: A code for accessing HKPropel is included with all print books.Trade Review“Your Yoga Business cuts through the noise and confusion around spirituality and business, showing a path where they can be mutually supportive. Ava lays a path to build a business for good while living a yogic lifestyle. The book is a go-to guide for anyone who is bringing yoga into the world. Step by step, she walks you through all you need to know to make your vision for a more beautiful world a reality. It doesn’t matter if you are starting from ground zero or already an established yoga entrepreneur—there is something here for everyone.”—Robert Mulhall, CEO of Kripalu Center for Yoga & Health“There is no one in the wellness industry like Ava Taylor—a true pioneer, visionary, and tenacious entrepreneur. Her work in the space has revolutionized the wellness conversation, helping to take what was once seen as a scattered talent marketplace into systems of organization, with true support for yogis and wellness professionals. I am so fortunate to have worked with Ava; her heart has always been in the work fully, and she prioritizes the most important balance in business: relationships first and results a close second. I’m excited for the world to learn from her and indulge in this read.”—Britton Darby, Global Marketing Lead for lululemon and Founder of earth + water wellbeingTable of ContentsPart I. Imagine Your BusinessChapter 1. Envision Your DreamsChapter 2. Tell Your StoryChapter 3. Craft Your Visual IdentityPart II. Define Your Goods and ServicesChapter 4. Explore Business TypesChapter 5. One-to-One and Group SessionsChapter 6. Workshops, Trainings, Immersions, and RetreatsChapter 7. Virtual OfferingsChapter 8. Menu of ServicesChapter 9. Products and MerchandisePart III. Build Your Business PlanChapter 10. Assess Your Existing BusinessChapter 11. Set GoalsChapter 12. Connect Your ContentPart IV. Refine Your MessageChapter 13. Grassroots MarketingChapter 14. Digital and Social Media MarketingChapter 15. Event MarketingChapter 16. Your Marketing SchedulePart V. Work Your PlanChapter 17. Create ConnectionsChapter 18. Identify StrategiesPart VI. Get It DoneChapter 19. Master the Big FourChapter 20. Act Like a Boss Epilogue Appendix: Your Yoga Business Road Map

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Book SynopsisThe Power of And offers a new narrative about the nature of business, revealing the focus on responsibility and ethics that unites today’s most influential ideas and companies. R. Edward Freeman, Kirsten E. Martin, and Bidhan L. Parmar detail an emerging business model built on five key concepts.Trade ReviewSelected by the Notre Dame Deloitte Center for Ethical Leadership as a Favorite Book of 2020. * Notre Dame Deloitte Center for Ethical Leadership *For over forty years Ed Freeman has been the intellectual leader championing stakeholder philosophy for both the academic and the business communities. The Power of And shows us that the old narrative, which tells us the only purpose of business is to maximize short-term profits for investors, is steadily being replaced with a new narrative that is more inclusive and comprehensive. The new business narrative is about finding win-win-win solutions to challenges and problems, which minimizes or eliminates trade-offs and which make our collective world a better place. -- John P. Mackey, cofounder and CEO of Whole Foods Market and coauthor of Conscious CapitalismIn the twenty-first century, the old story that businesses only care for profits and shareholders and pursue these above else is incomplete. The Power of And shows the way forward, illustrating how businesses can embed powerful purpose in their business strategy, intertwining ethics and responsibility with value creation. Freeman, Martin, and Parmar weave a compelling narrative, acknowledging the complexities of organizations and people and their effect on societies. The book is a must-read for practitioners and students. -- Martina Hund-Mejean, former CFO of Mastercard, chair of the Mastercard Impact FundI've long believed that changing the world of business is the straight line between where we are today and a better world. It’s time for real system change and an update to what we consider business as usual. These expert authors put a human lens on the path forward from a shareholder-supremacy model to a stakeholder-oriented model, and offer clear examples of the changes needed and the companies leading the way. Highly recommend! -- Kip Tindell, cofounder of the Container StoreAt a time when the role and even future of corporations in our society is being questioned, The Power Of And offers a timely and compelling argument that companies can and must take a broad and inclusive view of their responsibilities to all of their stakeholders if they are to maintain their social license to operate in the future. -- Wick Moorman, retired chairman and CEO, Norfolk Southern CorporationThis book clearly explains, in a managerial accessible language, that there is a growing recognition that the business of business is responsible action, not simply profit seeking. The authors use extensive compelling examples of leading business practice, demonstrating that being responsible is the new normal, not a fringe business practice. They highlight how responsible business practice is an asset, rather than a cost. Debunking outdated thinking in a practical way, by getting managers to reconsider what they do and why, they identify how by adopting this approach managers and their businesses are part of the solution to complex social and environmental problems. -- Michael Jay Polonsky, Alfred Deakin Professor and Chair, Deakin Business SchoolTable of ContentsAcknowledgments1. The New Story of Business2. What’s Wrong with the Traditional Story of Business3. Purpose and Profits4. Stakeholders and Shareholders5. Society and Markets6. Humanity and Economics7. Business and Ethics8. Realizing the New StoryNotesIndex

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Book SynopsisProvides a strategic framework for people who practice UX research who wish to be heard by their stakeholders. This title gives you the techniques needed to involve stakeholders throughout the process of planning, execution, analysis, and reporting UX research.Trade Review"I find the book compelling because it’s international, based on experience, business oriented, and practical, and it has videos….The book is definitely international, with mini-essays by usability practitioners from all over the world (the videos are international as well). This produces a wide variety of contexts and highlights some interesting parallels." --Computing Reviews.com, December 5, 2012 "In this book, Tomer Sharon does a great and ground-breaking job of presenting useful wisdom on how to make usability research useful and usable, and how to sell it. The contents of this book can be summarized in seven words: Do as you preach and be humble. If that’s not sufficiently usable for you, read this book!" --Rolf Molich, DialogDesign "Tomer Sharon’s book is the cure for usability professionals whose work isn’t having the impact it deserves. Here you’ll find ways to work different, to make your research connect with stakeholders instead of trash cans. File under: work smarter, not harder." --Gerard Torenvliet, Senior Human Factors Scientist, Medtronic "A thoroughly readable look at how to make sure our user research actually makes it into the products we create. It explains how to get everyone engaged, how to plan research that asks the right questions, and how to help people use research findings. It's full of practical tips, great advice and real-life stories from practitioners." --Donna Spencer, Maadmob "It’s Our Research" should be required reading for anyone involved in a UX research study. Sharon will not only help you avoid the many pitfalls that most UX research projects come across, but more importantly give you all the tips and tricks for getting the most out your UX research." --William Albert, Bentley University; Author, Measuring the User Experience and Beyond the Usability Lab "There is probably no question that I am asked more often than "How can I have more influence?" User research that isn’t able to bring insight and drive improvement might as well not have happened. This book is the most complete guide to getting stakeholder buy-in that I have seen. It is a "must read" for researchers and their managers." --Arnie Lund, Microsoft; Author, User Experience Management "As an experienced Human Factors Engineer, I thought I knew how to do user research and engage stakeholders. But in these pages I discovered new ways to ensure my user research will be useful to my clients. The book is well organized and includes rich interviews and case study content. I especially appreciated the takeaways at the end of each chapter." --Stan Caplan, President, Usability Associates, LLC "The best researchers know how to inspire their stakeholders to act on their findings. At Google, Tomer brings a unique combination of depth and inventiveness in the way he communicates and works with the designers and managers who need to act on his findings. This learned, direct and humorous book explains how he achieves that." --Giles Colborne, cxpartners, Author, Simple and usable web, mobile and interaction design "If no one reads your report or implements your recommendations does it really matter how statistically valid your findings were? Do your yourself and your users a favor …read Tomer’s Book." --Jeff Sauro, Principal Measuring Usability LLC; Author, Quantifying the User Experience "This guide explains how to increase the chances that stakeholders (such as product managers, engineers, and management) will actually act on the user experience (UX) research they have commissioned. The guide is written from the perspective of in-house UX researchers (especially 'teams of one'), but it is also relevant for self-employed practitioners and consultants. It will also be useful for design researchers, product designers, user interface designers, information architects, and human factors specialists. The book primarily discusses UX research on digital services, but also covers digital products and systems of products and services in industrial and medical settings. Advice is given on dealing with difficult people, combining quantitative and qualitative data, and communicating research results. The book's appealing layout includes color photos, illustrations, diagrams, screenshots, and charts. Web sites and video interviews can be accessed using quick response (QR) codes supplied in the book." --Reference and Research Book News, Inc.Table of ContentsPrologue: The Usable Planet, by Gary Bunker Introduction Chapter 1: If life gives you limes, make mojitos! Identifying stakeholders, selling user experience research, and dealing with difficult people and situations Chapter 2: Mmm... Interesting, so what exactly is it that you want to learn? Implementing your great participant interviewing skills on stakeholders; asking good questions, listening, saying the right things, and identifying research opportunities Chapter 3: If you pick a methodology first, something must be wrong: Strategies for planning studies with stakeholders and techniques for developing the right research questions Chapter 4: What’s Gonna Work? Teamwork! Hands-on techniques for collaborating and involving stakeholders in research planning, execution, analysis, and reporting Chapter 5: The single biggest problem in communication is the illusion that it has taken place Chapter 6: You can’t manage what you don’t measure: Signs that indicate research is being used well and how you can systematically track success (or failure) Epilogue

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Book SynopsisSriram Narayan, an IT management consultant with ThoughtWorks, has provided IT agility guidance to clients in telecom, financial services, energy, retail, and Internet businesses. He has also served as a leadership coach and a director of innovation. He was a founding member of the ThoughtWorks technology advisory boardthe group that now authors Technology Radar. During a two-year stint at the products division of ThoughtWorks, he helped with product innovation and advocacy on Goa tool that helps with continuous delivery. He has also worn the hats of a developer, open-source contributor, manager, product owner, tester, SOA architect, trainer, and Agile coach. An occasional blogger and speaker at conferences, his writings, talks, and contact information are available from sriramnarayan.com. The opinions in this book are his own.Trade ReviewPraise for Agile IT Organization Design “Continuous delivery is often described from the perspective of the technicians. This is understandable because that is where it started, but it does the process a disservice. Continuous delivery is a holistic approach. It requires change across the organization and it encourages such change, to the betterment of the groups that practice it. This book addresses that problem and looks at CD from an organizational perspective. It starts from Dan Pink’s ideas of intrinsic and extrinsic motivators and describes how to structure an organization for success—how to encourage a focus on autonomy, mastery, and purpose that will motivate your teams and produce high-quality results. This book takes a look at all aspects of organizational design that impact the ability to deliver regular, small, high quality changes. If you follow the advice in this book, your organization will be the better for it.” —Dave Farley, author of Continuous Delivery “A number of years ago, Silicon Valley marketing guru Geoffrey Moore quipped, ‘A bank is just a computer with a marketing department.’ Today, technologies—cloud, social, big data, the Internet of Things, and mobile—continue to drive this unprecedented digital transformation in organizations. As such, the need for agility has moved from software development to corporate boardrooms. Sriram’s book makes the case that to thrive in these fast and uncertain times, enterprise leaders need to rethink how IT, not just software development, is organized, structured, and measured. His book provides guidelines, not prescriptions, which enable innovation, adaptability, and responsiveness at scale.” —Jim Highsmith, Executive Consultant, ThoughtWorks, Author of Adaptive Leadership “Very hands-on and operational book for management of Agile-based development. Provides valuable insight for IT practitioners. A must read for IT professionals.” —A.V. Sridhar, Founder, President & CEO Digite, Inc. “Agile IT Organization Design is an engaging, enlightening, and immensely practical book. While many authors have addressed Agile software development, very few have tackled the wider topic of the more systemic changes necessary to move from Agile software to an agile organization, and onwards to ‘digital transformation.’ Even fewer have done so at more than a very theoretical level. Drawing heavily upon his substantial practical experience, Sriram Narayan’s book explores the pitfalls of many of our current ‘organizational wisdoms’ and gently, but convincingly, suggests appropriate and relevant alternatives to try in their place—all the time backed up by real-world examples. I highly recommend the book to anyone interested in, or struggling with, the challenges and opportunities of achieving organizational agility.” —Chris Murphy, President and Chief Strategy Officer, ThoughtWorks “Agile and continuous delivery transformations require changes in technology, process, and people. This book is the first to tackle the people aspect in depth, and it does this very well. A must read for those taking the journey!” —Anders Wallgren, CTO, Electric Cloud “Agile IT Organization Design tackles all the problems that we just want to ignore. Relying heavily on hands-on experience rather than theoretical exercises, Sriram provides concrete actions to address the issues with Agile software development and continuous delivery at a structural and organizational level. He clearly addresses issues of finance, accountability, and metrics, not just team structure and team processes, and gives many examples and scenarios to help understand how these issues manifest and how the proposed steps work to resolve the issues. Organizational transformations to Agile often fail, not because the individual processes and practices break down, but because the organization itself—its power structure, its organizational norms, and its culture—fight against the gains that Agile has the potential to bring. Sriram focuses our attention on the systemic problems, but then provides action steps to allow us to address these problems in our context. This book presents no silver bullet, as those don’t exist. However, Sriram provides for organizations a way to start facing reality and moving towards an organization that supports not only Agile software development but organizational and business agility.” —Rebecca Parsons, Director at Agile Alliance & CTO at ThoughtWorks “Sriram’s book addresses the rarely-approached topic of Agile organization design in a very pragmatic and thorough manner. It does a great job of explaining the value brought by Agile and DevOps approaches in enterprise-scale organizations, and gives strong details on the ‘how’ to get there. It also paints a very practical picture of how the different processes of the company (budgeting, staffing, metrics, etc.) will be affected by the Agile organizational choices. I see it as the perfect companion book for a large-scale Agile transformation effort.” —Regis Allegre, VP Software Engineering, Cloudwatt “Businesses today are discovering that if they are to build ‘digital first’ experiences for their customers, they need to rethink how their product, marketing, and technology teams work together. Sriram’s book pulls aside the curtain to reveal that the best-kept secrets of the world’s top performing digital organizations are actually very accessible to all. It serves as a pattern language for management of the modern digital enterprise.” —Adam Monago, VP Digital Strategy, ThoughtWorks, @adammonago “Agility is so much more than stand-ups and test driven development. Even the best practices won’t yield results unless backed by the right leadership. Sriram’s book is an important contribution to the all-too-bare bookshelf on leadership of IT organizations. He mixes theory and practical insights in the right measures and the result is as readable as it is full of usable insights.” —Nagarjun Kandukuru, VP Global South Strategy, ThoughtWorks “Sriram covers everything the Scrum coach didn’t tell you. Most books on Agile stop at a team and project level, and that’s exactly where the organizations tend to get lost in the real world of pre-existing organization structures and procedures—which in turn become blockers to achieving ultimate business agility. If you ever wonder why your attempt at Agile is floundering, this is one book where you’ll find some answers for sure.” —Puneet Kataria, Vice President Global Sales, Kayako “The field of Agile is an evolving, moving target and there is little in terms of guidance for managers and staff that are trying to implement it within an enterprise context. This book provides a complete guide to all of the organizational aspects of implementing Agile within the enterprise context, as well as providing extremely useful examples and cogent advice. I would recommend this book to anyone with a general interest in Agile through to senior managers looking to reenergize their enterprise organizations using the principles and practices of Agile.” —Ken Robson, Global Head of Trading Technology, Danske Bank “Sriram has pulled off an audacious attempt at a unified theory of IT. This work led me through the incredible range of issues that I recognize, slotting each one into context and building a vision of how things can and should be. If you want to be elevated above the trenches of Agile and DevOps—to get a better view of where they fit in the digital world that includes sales, finance, governance, resourcing, delivery, and most importantly, people—then read this book. A compelling read that I’m already referring back to.” —Duncan Freke, Development Director, thetrainline.com “Sriram makes a convincing case that digital transformation efforts need IT agility. He also does a great job of explaining how IT agility is more than just engineering and process. This book is a valuable read for those on the digital transformation journey.” —Shashank Saxena, Director, Digital and eCommerce Technology, The Kroger Co. “Adopting Agile software development practices is not just an IT change, it is an organization-wide change. Sriram goes through every aspect of what this means to an organization and gives options for how to bring changes in, including hard-to-change areas like project funding. This book is thought provoking, an easy read, and includes great examples.” —Jeff Nicholas, Director, PB & WM IT Digital Banking APAC, Credit Suisse “This book is for anyone who is looking for clear and focused guidance in the pursuit of modern product delivery. Any transformational leader will find this book a great tool that provides answers to many of the problems of Agile transformation at scale. A great jump start for those looking to improve their effectiveness and responsiveness to business, Sriram’s book recognises that people leadership is the DNA of any Agile transformation.” —Marcus Campbell, Delivery Director, Semantico “Entrepreneurial organizations thrive on continuously adding value, rapidly innovating, and staying close to their customers. Similarly, Agile software development emphasizes continuous, incremental improvements, quick response to change, and close collaboration. Sriram makes a compelling case for Agile design of IT organizations in large enterprises. He goes well beyond describing how an IT organization can adopt Agile development methodologies to explain how any successful digital transformation within a large enterprise must encompass strategy alignment, project portfolios, IT staffing, budgeting, and more. This book is a great read for those who want a digital transformation to have impact both within and beyond their enterprise IT organization.” —Ron Pankiewicz, Technology Director, VillageReach “Organizational structure is a key enabler for a company to achieve its raison d’être. This book lays out the rationale for organizing IT organizations around Agile software development concepts. It provides practical guidance on wide-ranging success factors including tangible org elements such as structure, team design, and accountability, and intangible cultural elements such as alignments and norms. These concepts will certainly help IT companies turn the tide on huge cost and time overruns that are typical on large IT projects.” —Paul Kagoo, Engagement Manager at McKinsey & Co. “Outcomes matter in an increasingly ‘winner takes all’ digital arena. A true digital transformation undertaking, driven by the need to build competitive advantage, is marked by an increase in responsiveness, insights, and engagement, not just cost effectiveness. IT organization is a key partner in this transformation but is seldom structured to succeed in most enterprises. This book makes a case for how IT organization needs to be weaved within outcome-based teams, not activity-based teams, to drive agility and competitive advantage. In general, organizational design is very expensive to engineer in real world situations but this book takes on this tough problem by providing some frameworks and considerations for the reader to evaluate the validity of outcome-based structure in their organization.” —Vijay Iyer, Sr. Product Manager, NetApp “I found Agile IT Organization Design to be well organized with an in-depth knowledge of challenges that IT organizations face, while providing possible ways to address those challenges. Moreover, it was eminently readable and I found myself readily recognizing the problems described within. It may seem odd to describe a business-oriented book as such, but I found this to be an enjoyable read!” —Randy R. Gore, Program Manager, IBM “As enterprises try to ramp up their digital transformation initiatives, there will be an ever-increasing need for better collaboration between IT and business. New org structures will fuel this collaboration. Sriram’s book is a timely elaboration of the importance of org structures for the success of digital initiatives large and small.” —Dinesh Tantri, Digital Strategist, @dineshtantriTable of ContentsPreface xix Acknowledgments xxiii About the Author xxv Glossary xxvii Chapter 1: Context 1 1.1 Focus 2 1.2 Business, IT, and Shadow IT 3 1.3 Business-IT Effectiveness 5 1.4 Digital Transformation 7 1.5 Bimodal IT and Dual Operating Systems 10 1.6 Angles of Coverage 10 1.7 Summary 11 Chapter 2: The Agile Credo 13 2.1 Understanding the Agile Manifesto 14 2.2 Continuous Delivery and DevOps 15 2.3 Agile Culture 16 2.4 Common Themes 18 2.5 Isn’t Agile Dead? 21 2.6 Summary 22 Chapter 3: Key Themes 25 3.1 Software Development Reconsidered 26 3.2 Govern for Value over Predictability 28 3.3 Organize for Responsiveness over Cost-efficiency 30 3.4 Design for Intrinsic Motivation and Unscripted Collaboration 33 3.5 Summary 35 Chapter 4: Superstructure 37 4.1 Business Activities and Outcomes 37 4.2 Centralization and Decentralization 41 4.3 Silos 42 4.4 Summary of Insights 45 4.5 Summary of Actions 46 Chapter 5: Team Design 47 5.1 Framing the Problem 47 5.2 Activity-oriented Teams 48 5.3 Shared Services 54 5.4 Cross-functional Teams 56 5.5 Cross-functionality in Other Domains 61 5.6 Migrating to Cross-functional Teams 63 5.7 Communities of Practice 65 5.8 Maintenance Teams 65 5.9 Outsourcing 66 5.10 The Matrix: Solve It or Dissolve It 68 5.11 Summary of Insights 72 5.12 Summary of Actions 73 Chapter 6: Accountability 75 6.1 Power and Hierarchy 75 6.2 Balance Autonomy with Accountability 77 6.3 Assign Accountability 78 6.4 Minimize Power Struggles 82 6.5 Decide on an Outcome Owner 85 6.6 Migration 86 6.7 Decision Accountability 86 6.8 Planning and Execution 92 6.9 Org Chart Debt 97 6.10 Summary of Insights 98 6.11 Summary of Actions 98 Chapter 7: Alignment 99 7.1 Articulate Strategy for General Alignment 99 7.2 Aligning IT with Business 101 7.3 Structural Alignment 105 7.4 Making Business Play Its Part 107 7.5 Summary of Insights 108 7.6 Summary of Actions 108 Chapter 8: Projects 109 8.1 What Is Wrong with Plan-driven Software Projects? 109 8.2 Budget for Capacity, Not for Projects 110 8.3 Business-capability-centric IT 112 8.4 Project Business Cases 115 8.5 Value-driven Projects 117 8.6 Project Managers 119 8.7 Governance 120 8.8 Change Programs and Initiatives 121 8.9 Summary of Insights 123 8.10 Summary of Actions 123 Chapter 9: Finance 125 9.1 Relevance 125 9.2 Cost Center or Profit Center 126 9.3 Chargebacks 126 9.4 CapEx and OpEx 127 9.5 Conventional Budgeting 130 9.6 Agile Budgeting 132 9.7 Summary of Insights 134 9.8 Summary of Actions 135 Chapter 10: Staffing 137 10.1 Dealing with the Talent Crunch 137 10.2 Go Beyond Project Teams 139 10.3 Better Staffing 141 10.4 Summary of Insights 146 10.5 Summary of Actions 147 Chapter 11: Tooling 149 11.1 Access Control for Unscripted Collaboration 149 11.2 Subtle Effects of the Toolchain 151 11.3 Technology Isn’t Value Neutral 154 11.4 Tool Evaluation 157 11.5 Summary of Insights 158 11.6 Summary of Actions 158 Chapter 12: Metrics 159 12.1 Metrics Don’t Tell the Whole Story 159 12.2 Dashboards Promote Ignorance 162 12.3 The Problem with Targets and Incentives 163 12.4 Reforming the Metrics Regime 171 12.5 Designing Better Metrics 175 12.6 Objections to Metrics Reform 178 12.7 Migration 179 12.8 Summary of Insights 180 12.9 Summary of Actions 181 Chapter 13: Norms 183 13.1 What Are Norms? 183 13.2 Reinforcing Norms 184 13.3 Cooperation over Competition 186 13.4 Living Policies 187 13.5 Consistency over Uniformity 189 13.6 Ask for Forgiveness, Not for Permission 192 13.7 Confidential Surveys 193 13.8 Balance Theory and Practice 193 13.9 Summary of Insights 195 13.10 Summary of Actions 195 Chapter 14: Communications 197 14.1 Intrinsic Motivation 197 14.2 Interpersonal Communications: Problems 198 14.3 Interpersonal Communications: Mitigation 203 14.4 Scaling Employee Engagement through Internal Communications 204 14.5 Deliberating in Writing 208 14.6 The Use and Misuse of Visual Aids 211 14.7 Documents, Reports, and Templates 216 14.8 Summary of Insights 217 14.9 Summary of Actions 217 Chapter 15: The Office 219 15.1 Open-plan Layouts 219 15.2 Ergonomics 222 15.3 Remote Working 224 15.4 Summary of Insights 225 15.5 Summary of Actions 225 Chapter 16: Wrap-up 227 16.1 Summary of Effects 227 16.2 Order of Adoption 233 16.3 Information Radiators 234 16.4 Sample Exercise 235 16.5 IT Services 236 16.6 GICs 240 16.7 Beyond IT 243 Bibliography 245 Index 247

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Book SynopsisThe Oxford Handbook of Innovation Management offers a comprehensive and timely analysis of the nature and importance of innovation and the strategies and practices that can be used to improve organizational benefits from innovation. Innovation is centrally important for business and national competitiveness, and for the quality and standard of living around the world, but it does not happen by itself. For innovation to succeed, it needs to be properly managed. With contributions from 49 world-leading scholars, the Handbook explores the many sources of innovation, the broader social, economic, and technological contexts that encourage and constrain it, and the cutting-edge strategies and practices of innovation management. The book addresses the traditional concerns of innovation managementsuch as managing R&D, intellectual property, and creativity, and the contributions of science and marketingbut substantially extends traditional areas of interest. In this new volume, chapters examineTable of ContentsINTRODUCTION; THE SOURCES OF INNOVATION; THE CONTEXT FOR INNOVATION; STRATEGY, MANAGEMENT AND ORGANIZATION

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Book SynopsisA practical handbook for accelerating innovation, both internally and externally, through engagement with innovation ecosystems.Leaders in large organizations face continuous pressure to innovate, and few possess all the internal resources needed to keep up with rapid advances in innovation, science, and technology. But looking beyond their own organizations, most face a bewildering landscape of external resources. In Accelerating Innovation, these leaders?whether from the private, public, or nonprofit sectors?will find a practical guide to this external landscape. Authors Phil Budden and Fiona Murray provide directions for navigating innovation ecosystems?those hotspots worldwide where researchers, entrepreneurs, and investors congregate.While Silicon Valley and Greater Boston are popularly known for web-based digital technology and biotechnology respectively, the logic of innovation ecosystems is not solely American?so this guide takes in new locations and varied sectors such as Singapore (smart cities), Perth (mining), Cairo and Dubai (fintech), London and Lagos (fintech and media), Copenhagen (quantum computing), Rio de Janeiro (energy), Halifax (oceans), and Tel Aviv (cybersecurity). Drawing practical advice from a synthesis of works on tech, innovation, entrepreneurship, and strategic management, and from a decade of their own research and teaching at the intersection of these topics, Budden and Murray distill insights and interconnections from all these different worlds into a useful and globally applicable set of frameworks and models. Their approach provides leaders at every organizational level with a clear and workable roadmap for making the most of the unique resources of innovation ecosystems, and how to bring that into their organizations.

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Book SynopsisLike much of SMEs research, innovation studies of small enterprises have commenced later and are less numerous. The focus of such studies remains high-technology enterprises, which continue to attract both academic and popular interest, oblivious to the innovative endeavours of people in traditional low-tech industries. This book attempts to address this imbalance through a comprehensive analysis of innovation in this largely neglected area. Based on case studies of seven small innovative food companies, this book presents an in-depth analysis of innovation in the Scottish food and drinks industry and unravels a lesser-known approach to effective low-cost product innovation, which is simple and economical, yet elegant and successful. Using careful data collection and rigorous statistical testing, the analysis and findings in this book address a wide spectrum of interests: academics in business schools, policy makers in governments and executives and entreTrade Review'Vijay Vyas addresses the dearth of significant research on low tech SMEs. Drawing from case studies of seven small companies it throws light on effective low-cost product innovation in small innovative Scottish food companies. It will be an insightful resource for SMEs seeking to be innovative, including the non-innovative food companies. Its analysis and findings offers significant suggestions for Government policy makers.' - Sunil Shukla, Professor, Entrepreneurship Development Institute of India'Vijay Vyas's book provides a unique blend of insights that should be of interest to both academics and managers in the food industry. The book is full of insights about the role of innovation within Low-Tech industries and we are treated to a deep and well thought through study of the role of product innovation, its antecedents and its consequences for small business innovation' - Luke Pittaway, Professor, Center for Entrepreneurship, Ohio University, USATable of Contents1. Innovation and New Product Development in the Food Industry: An overview of international research 2. Business Innovation: Meaning, antecedents, process and consequences 3. Methodology 4. Context of Study I 5. Context of Study II 6. Innovation in Case-study Companies 7. New Product Development in Scotland: A survey 8. Conclusions and Implications 9. Research Findings and Extant Literature: Congruence, conflict and implications

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Book SynopsisThe systematic approach to innovation development today is one of the world's most prominent scientific fields, and with good reason. When applied correctly, such system produces regular outcomes, which consistently drive lasting competitive advantage. Unfortunately, as much as it is beneficial, the orchestration of an undisturbed flow of multiple complex, dynamic, and flexible innovation development processes is structurally demanding.In this book, a recognised innovation management specialist sets the record straight, offering a comprehensive approach to the improvement of innovation efficiency with the use of management control system. Unlike other books on the subject, it proposes original representation the CDI model of the relationships between management control system, decision-making quality, and innovation system efficiency and explains why management control is fundamental to innovation management. In addition to that, inside the reader will find several originalTable of Contents1. Management control systems 2. Decision-making 3. Innovation development 4. The control-decision-innovation (CDI) model 5. Empirical research methods 6. Empirical study results and discussion

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