Internet resources in libraries Books

Book SynopsisThis second edition of Digital Curation outlines the essential concepts and techniques that are crucial to preserving the longevity of digital resources. The first edition of this textbook provided in-depth explanation of the entire digital curation lifecycle, from creation to appraisal to preservation to organization/access to transformation and set a benchmark for both thoroughness and clarity. In this revamped and expanded second edition, international authorities Gillian Oliver and Ross Harvey have widened the scope the scope to address continuing developments in the strategies, technological approaches, and activities that are part of this rapidly changing field. Useful as both a teaching text and day-to-day working guide, this book outlines the essential concepts and techniques that are crucial to preserving the longevity of digital resources and covers topics including: the scope and incentives of digital curation, detailing Digital Curation Centre’s (DCC) lifecycle model as well as the Data Curation Continuum key requirements for digital curation, from description and representation to planning and collaboration the value and utility of metadata creating an appraisal and selection policy for digital objects that considers the needs of producers and consumers when the paradigm shift by institutions towards cloud computing and its impact on costs, storage, and other key aspects of digital curation the quality and security of data new and emerging data curation resources, including innovative digital repository software and digital forensics tools mechanisms for sharing and reusing data, with expanded sections on open access, open data, and open standards initiatives processes to ensure that data are preserved and remain usable over time. This book will be essential reading for any information professional, records manager or archivists who appraises, selects, organizes, or maintains digital resources and has responsibilities as a digital curator.Trade ReviewFor the archival generalists in small shops facing their first accession of born-digital records, this is an excellent introduction to what is required.Experienced digital archivists will also welcome how this updated reference source sets out current and emerging practices in this field. For educators preparing students for a career in this emerging profession and for students considering this career, this volume sets out the skills needed and the potential for a challenging and satisfying career (pp. 24–29). Regardless of the reader’s motivation, Oliver and Harvey have provided an essential resource for anyone interested in digital curation. And we can hope that, by the time the third edition appears, “curation” will be a recognized word, no longer singled out by spellcheck. -- Jean Dryden * Archival Issues *A high-level overview of all the activities comprising digital curation ... the emphasis on conceptual modelling as an essential step in understanding and practising digital curation is one of the particular strengths of Oliver and Harvey’s text. * Alexandria *Table of ContentsPART I - DIGITAL CURATION: SCOPE AND INCENTIVES 1. Introduction 2. The Changing Landscape 3. Conceptual Models 4. Defining Data PART II - KEY REQUIREMENTS FOR DIGITAL CURATION 5. Curation and Curators 6. Description and Representation Information 7. Preservation Planning and Policy 8. Sharing Knowledge and Collaborating PART III - THE DIGITAL CURATION LIFECYCLE IN ACTION 9. Designing Data 10. Creating Data 11. Deciding What Data to Keep 12. Ingesting Data 13. Preserving Data 14. Storing Data 15. Using and Reusing Data

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Book SynopsisIn resource poor, cost saving times, this book provides practical advice on new methods and technologies involved in systematic searching and explores the role of information professionals in delivering these changesThe editors bring together expert international practitioners and researchers to highlight the latest thinking on systematic searching. Beginning by looking at the methods and techniques underlying systematic searching, the book then examines the current challenges and the potential solutions to more effective searching in detail, before considering the role of the information specialist as an expert searcher.Systematic Searching blends theory and practice and takes into account different approaches to information retrieval with a special focus being given to searching for complex topics in a health-related environment. The book does not presume an in-depth prior knowledge or experience of systematic searching and includes case studies, practical examples and ideas for further research and reading.The book is divided into three parts: Methods covers theoretical approaches to evidence synthesis and the implications that these have for the search process, including searching for complex topics and choosing the right sources. Technology examines new technologies for retrieving evidence and how these are leading to new directions in information retrieval and evidence synthesis. People considers the future of the information specialist as an expert searcher and explores how information professionals can develop their skills in searching, communication and collaboration to ensure that information retrieval practice is, and remains, evidence-based. Systematic Searching will be essential reading for library and information service providers and information specialists, particularly those in a health-related environment. It will also be of interest to students of library and information science, systematic reviewers, researchers and practitioners conducting complex searches in settings including social care, education and criminal justice.Trade Review'This book certainly fulfils the editors’ purpose and aim. It marks the stage that this field has reached, and each chapter offers tantalising ideas about the future. I can wholeheartedly recommend this readable and excellent book for novices and veterans of systematic searches.'- Eli Harriss, Knowledge Centre Manager and Outreach Librarian, Bodleian Health Care Libraries, CILIP Health and Libraries Group newsletter * CILIP Health Libraries Group newsletter *'Easy to read and well-documented, this book is an excellent first resource for anyone seeking to understand and use this type of creative works licensing; it should be required reading for librarians and information professionals using and recommending these materials.'— Jennifer Bartlett, interim associate dean, Teaching, Learning and Research Division, University of Kentucky, Online Searcher -- Jennifer Bartlett * Online Searcher *'This book is an excellent supplement to the ever-growing evidence-base on literature searching delivering a portrait of systematic searching today and glimpse at the future which can only help increase the effectiveness of systematic searching throughout its readership.'— Michael Cook, Public Health Evidence and Knowledge Specialist, Bolton Council, Health Libraries Geroup Nursing Bulletin -- Michael Cook * Health Libraries Group Nursing Bulletin *Table of ContentsFigures, tables and case studiesContributorsAcknowledgements Abbreviations Foreword - Carol Lefebvre 1. Introduction: where are we now? - Paul Levay and Jenny Craven2. Innovative approaches to systematic reviewing - Andrew Booth3. Searching for broad-based topics - Claire Stansfield4. Choosing the right databases and search techniques - Alison Bethel and Morwenna Rogers5. Gathering evidence from grey literature and unpublished data - Shannon Kugley and Richard Epstein6. Social media as a source of evidence - Su Golder7. Text mining for information specialists - Julie Glanville8. Using linked data for evidence synthesis - Andrew Mitchell and Chris Mavergames9. Evidence surveillance to keep up to date with new research - James Thomas, Anna Noel-Storr and Steve McDonald10. Training the next generation of information specialists - Michelle Maden and Gil Young11. Collaborative working to improve searching - Siw Waffenschmidt and Elke Hausner12. Communication for information specialists - Margaret Sampson13. The information specialist as an expert searcher - Alison Brettle14. Conclusion: where do we go from here? - Paul Levay and Jenny CravenGlossaryIndex

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Book Synopsis This new and updated second edition of a classic text provides a thought provoking introduction to metadata for all library and information students and professionals. Metadata for Information Management and Retrieval has been fully revised to bring it up to date with new technologies and standards. It builds on the concept of metadata through an exploration of its purposes and uses as well as considering the main aspects of metadata management. This new edition, containing new chapters on ‘Very Large Data Collections’ and the ‘Politics and Ethics of Metadata’, assesses the current theory and practice of metadata and examines key developments in terms of both policy and technology. Coverage includes: defining, describing and expressing metadata data modelling metadata and information retrieval big data, linked data, open data repositories, social media and research data collections metadata in information governance: compliance, risk and information security managing intellectual property rights the politics of metadata: ethics, power and money. This book is essential reading for library and information students at undergraduate and postgraduate level and will also be useful reading for LIS professionals looking for an accessible introduction to metadata.Trade ReviewMetadata has evolved from being a specialist interest to become a mainstream topic of relevance to anyone concerned with accurate and efficient information management. David Haynes has produced a clear, comprehensive and timely overview of how metadata shapes our digital age, why it’s a key organisational asset and how its value can be released through the use of key standards and technologies.This is the second edition of a pioneering work originally published in 2004. It is intended as a tutorial (rather than a how-to do book) on metadata. Its basic strength is its clarity and its sound theoretical considerations based on a deep knowledge of the relevant literature combined with a comprehensive knowledge about the application of metadata in different environments. The author does not find that the definition of metadata as ‘data about data’ sufficient. He argues that to understand this new concept it is necessary to know about how informative objects or documents have been described and catalogued by the different communities that have developed specific systems and processes for this purpose. The word ‘data’ in ‘metadata’ is widely interpreted as information, information resource or information containing entity. This allows inclusion of documentary materials in different formats and on different media. A basic view underlying this book is that metadata can only be defined and understood by its purposes or uses. This corresponds with a view that I have put forward in several publications: that the pragmatic approach to knowledge organization is the most important. It may sound trivial, but still this perspective has not broadly been understood and applied. The book therefore contains 6 chapters devoted to 6 different purposes of metadata. With regards to information retrieval it is argued that ‘metadata has a key role to play in high-quality information retrieval and is particularly important in clearly defined domains. It also plays a key role in providing users with options for searching on different attributes and for putting the search queries into context.’The book contains fine introductions to metadata modelling, models and standards and contains 4 chapters on metadata management including ‘big data’ and a discussion of political and ethical issues. It has a valuable reference list, including references to many standards. David Haynes’ book presents a highly qualified and useful introduction to metadata and deserves to be used as a text in courses at iSchools and by professionals working in museums, libraries, archives, publishing houses and other contexts. -- Birger HjørlandDavid Haynes' Metadata for Information Management and Retrieval provides an excellent overview that covers all of the main issues relating to metadata and controlled vocabularies. Haynes deals with key concepts such as resource description and information retrieval in clear, practical terms, with real-life examples. The section on the politics and ethics of metadata is timely and thought-provoking. This book is a valuable resource for both students and information professionals in the age of digital libraries and big data. -- Murtha Baca, PhDMetadata in all its aspects. Metadata is one of those buzzwords closely associated with digital content. However, like many other catchy terms used for electronic resources, everyone talks about metadata but few understand exactly what it means! In fact, and I believe this is the reason why metadata still remains a difficult concept to be fully grasped, most of the literature published hitherto on the theme revolves around two aspects of metadata: its technical properties and existing standards – without making a clear point about the history, use, importance and impact of metadata in the management of digital collections.This second and timely expanded edition of Metadata for Information Management and Retrieval covers, in a very accessible and straightforward language, all the fundamental points which explain why metadata is so relevant in today's electronic environment. By approaching the theme from different although complementary angles, Dr. Haynes’ book makes the concept of metadata comprehensible to everyone, shedding a new light on the management and curation of digital objects. This book is an indispensable guide to be placed on our shelves! -- Aquiles Brayner'The book is an informative resource for those who are new to metadata and want a broad, general overview of its current standards, purposes, contexts and issues.' -- Diane Rasmussen Pennington * Journal of Librarianship and Information Science *'...the work effectively explains the term ”metadata,” is good at showing the broad range of activities where metadata serves a key role, and provides researchers with a useful guide to work done to date. Recommended...Upper-division undergraduates through faculty and professionals.'- CHOICE * CHOICE *'It is as rigorous as before. It is also rewarding as a reference text for an information and knowledge management professional like myself with an enduring interest in the application of “cat and class” principles, as I expect it will be for the most scientific of metadata specialists. I can imagine the sense of professional growth information professionals will feel by giving this book the effort it deserves.'- Dion Lindsay, Principal Consultant and Managing Director, Real Knowledge Management * k&im REFER *'The main focus of the book is on the context of museums, libraries, and archives. The exhaustive content will be fruitful and informative for researchers, publishers, cataloguers, and computer professionals who are interested in metadata usage for information retrieval, record management, and developing applications through metadata standards. It covers a range from basic topics to applied discussions. The book tries to explore various viewpoints related to the roles and usages of metadata in the context of different research trends like social media, big data, and linked data. Moreover, it is also useful for students new to the topic or just seeking a better understanding of metadata. It is highly recommended to be used as a tutorial on metadata.'- Elaheh Hosseini, Department of Information Science & Knowledge Studies and Amir Ghaebi, Dean of the Faculty of Psychology & Educational Sciences, Alzahra University, Iran, INFORMATION RESEARCH * INFORMATION RESEARCH *'This book is recommended for students in library science and knowledge management programs for librarians and information professionals who want a concise introduction to what metadata is and the variety of uses to which it can be applied.'— Joseph Dudley, Technical Services Quarterly -- Joseph Dudley * Technical Services Quarterly *Table of ContentsPART I: METADATA CONCEPTS 1. Introduction Overview Why metadata? Fundamental principles of metadata Purposes of metadata Why is metadata important? Organisation of the book 2. Defining, describing and expressing metadata Overview Defining metadata XML schemas Databases of metadata Examples of metadata in use Conclusion 3. Data modelling Overview Metadata models Unified Modelling Language (UML) Resource Description Framework (RDF) Dublin Core The Library Reference Model (LRM) and the development of RDA ABC ontology and the semantic web Indecs – Modelling book trade data OAIS – Online exchange of data Conclusion 4. Metadata Standards Overview The nature of metadata standards About standards Dublin Core – a general-purpose standard Metadata standards in library and information work Social media Non-textual materials Complex objects Conclusion PART II: PURPOSES OF METADATA 5. Resource identification and description (Purpose 1) Overview How do you identify a resource? Identifiers RFIDs and identification Describing resources Descriptive metadata Conclusion 6. Retrieving information (Purpose 2) Overview The role of metadata in information retrieval Information theory Types of information retrieval Evaluating retrieval performance Retrieval on the internet Subject indexing and retrieval Metadata and computational models of retrieval Conclusion 7. Managing information resources (Purpose 3) Overview Information lifecycles Create or ingest Preserve and store Distribute and use Review and dispose Transform Conclusion 8. Managing intellectual property rights (Purpose 4) Overview Rights management Provenance Conclusion 9. Supporting e-commerce and e-government (Purpose 5) Overview Electronic transactions E-commerce Online behavioural advertising Indecs and ONIX Publishing and the book trade E-government Conclusion 10. Information governance (Purpose 6) Overview Governance and risk Information governance Compliance (freedom of information and data protection) E-discovery (legal admissibility) Information risk, information security and disaster recovery Sectoral compliance Conclusion PART III: MANAGING METADATA 11. Managing metadata Overview Metadata is an information resource Workflow and metadata lifecycle Project approach Application profiles Interoperability of metadata Quality considerations Metadata security Conclusion 12. Taxonomies and encoding schemes Overview Role of taxonomies in metadata Encoding and maintenance of controlled vocabularies Thesauri and taxonomies Content rules – authority files Ontologies Social tagging and folksonomies Conclusion 13. Very large data collections Overview The move towards big data What is big data? The role of linked data in open data repositories Data in an organisational context Social media, web transactions and online behavioural advertising Research data collections Conclusion 14. Politics and ethics of metadata Overview Ethics Power Money Re-examining the purposes of metadata Managing metadata itself Conclusion

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Book SynopsisThe third edition of Preserving Digital Materials provides a survey of the digital preservation landscape. This book is structured around four questions: 1. Why do we preserve digital materials? 2. What digital materials do we preserve? 3. How do we preserve digital materials? 4. How do we manage digital preservation? This is a concise handbook and reference for a wide range of stakeholders who need to understand how preservation works in the digital world. It notes the increasing importance of the role of new stakeholders and the general public in digital preservation. It can be used as both a textbook for teaching digital preservation and as a guide for the many stakeholders who engage in digital preservation. Its synthesis of current information, research, and perspectives about digital preservation from a wide range of sources across many areas of practice makes it of interest to all who are concerned with digital preservation. It will be of use to preservation administrators and managers, who want a professional reference text, information professionals, who wish to reflect on the issues that digital preservation raises in their professional practice, and students in the field of digital preservation.Trade ReviewThe third edition of Preserving Digital Materials is now the single best volume on digital preservation. Thoroughly updated to incorporate knowledge from fifteen years of best practice, the book offers conceptually clear insight on how to keep digital information accessible. -- Paul Conway, associate professor, University of Michigan School of InformationThe preservation of digital heritage is an ongoing pursuit. After over twenty years of digital preservation initiatives, there is still little standardization. But there is a useful guide: Preserving Digital Materials. Now in its third edition, Ross Harvey, and his new co-author, Jaye Weatherburn, elucidate the ongoing challenges and successes in the quest for digital sustainability. The third edition broadens our perspective about the contemporary preservation environment. It brings the reader up to date on the many robust and international digital programs. Readers will come away from this book understanding how enormous the responsibility of preserving digital content is; they should also be comforted by the variety of strategies being developed. The authors guide us well through this complex terrain. -- Michele V. Cloonan, editor-in-chief, PDT&C, and dean emerita and professor, School of Library & Information Science, Simmons CollegeTable of ContentsPart I: Why Do We Preserve Digital Materials? Chapter 1: Preservation in the Digital Age Chapter 2: The Need for Digital Preservation Part II: What Digital Materials Are We Preserving? Chapter 3: Digital Artifacts, Digital Objects, Storage Chapter 4: Selection for Preservation Chapter 5: Requirements for Successful Digital Preservation Part III: How Do We Preserve Digital Materials? Chapter 6: Digital Preservation Strategies I Chapter 7: Digital Preservation Strategies II Chapter 8: Case Studies Part IV: Collaboration and the Future Chapter 9: Digital Preservation Initiatives Chapter 10: The Future of Digital Preservation

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Book Synopsis This new and updated second edition of a classic text provides a thought provoking introduction to metadata for all library and information students and professionals. Metadata for Information Management and Retrieval has been fully revised to bring it up to date with new technologies and standards. It builds on the concept of metadata through an exploration of its purposes and uses as well as considering the main aspects of metadata management. This new edition, containing new chapters on ‘Very Large Data Collections’ and the ‘Politics and Ethics of Metadata’, assesses the current theory and practice of metadata and examines key developments in terms of both policy and technology. Coverage includes: defining, describing and expressing metadata data modelling metadata and information retrieval big data, linked data, open data repositories, social media and research data collections metadata in information governance: compliance, risk and information security managing intellectual property rights the politics of metadata: ethics, power and money. This book is essential reading for library and information students at undergraduate and postgraduate level and will also be useful reading for LIS professionals looking for an accessible introduction to metadata.Trade ReviewMetadata has evolved from being a specialist interest to become a mainstream topic of relevance to anyone concerned with accurate and efficient information management. David Haynes has produced a clear, comprehensive and timely overview of how metadata shapes our digital age, why it’s a key organisational asset and how its value can be released through the use of key standards and technologies.This is the second edition of a pioneering work originally published in 2004. It is intended as a tutorial (rather than a how-to do book) on metadata. Its basic strength is its clarity and its sound theoretical considerations based on a deep knowledge of the relevant literature combined with a comprehensive knowledge about the application of metadata in different environments. The author does not find that the definition of metadata as ‘data about data’ sufficient. He argues that to understand this new concept it is necessary to know about how informative objects or documents have been described and catalogued by the different communities that have developed specific systems and processes for this purpose. The word ‘data’ in ‘metadata’ is widely interpreted as information, information resource or information containing entity. This allows inclusion of documentary materials in different formats and on different media. A basic view underlying this book is that metadata can only be defined and understood by its purposes or uses. This corresponds with a view that I have put forward in several publications: that the pragmatic approach to knowledge organization is the most important. It may sound trivial, but still this perspective has not broadly been understood and applied. The book therefore contains 6 chapters devoted to 6 different purposes of metadata. With regards to information retrieval it is argued that ‘metadata has a key role to play in high-quality information retrieval and is particularly important in clearly defined domains. It also plays a key role in providing users with options for searching on different attributes and for putting the search queries into context.’The book contains fine introductions to metadata modelling, models and standards and contains 4 chapters on metadata management including ‘big data’ and a discussion of political and ethical issues. It has a valuable reference list, including references to many standards. David Haynes’ book presents a highly qualified and useful introduction to metadata and deserves to be used as a text in courses at iSchools and by professionals working in museums, libraries, archives, publishing houses and other contexts. -- Birger HjørlandDavid Haynes' Metadata for Information Management and Retrieval provides an excellent overview that covers all of the main issues relating to metadata and controlled vocabularies. Haynes deals with key concepts such as resource description and information retrieval in clear, practical terms, with real-life examples. The section on the politics and ethics of metadata is timely and thought-provoking. This book is a valuable resource for both students and information professionals in the age of digital libraries and big data. -- Murtha Baca, PhDMetadata in all its aspects. Metadata is one of those buzzwords closely associated with digital content. However, like many other catchy terms used for electronic resources, everyone talks about metadata but few understand exactly what it means! In fact, and I believe this is the reason why metadata still remains a difficult concept to be fully grasped, most of the literature published hitherto on the theme revolves around two aspects of metadata: its technical properties and existing standards – without making a clear point about the history, use, importance and impact of metadata in the management of digital collections.This second and timely expanded edition of Metadata for Information Management and Retrieval covers, in a very accessible and straightforward language, all the fundamental points which explain why metadata is so relevant in today's electronic environment. By approaching the theme from different although complementary angles, Dr. Haynes’ book makes the concept of metadata comprehensible to everyone, shedding a new light on the management and curation of digital objects. This book is an indispensable guide to be placed on our shelves! -- Aquiles Brayner'The book is an informative resource for those who are new to metadata and want a broad, general overview of its current standards, purposes, contexts and issues.' -- Diane Rasmussen Pennington * Journal of Librarianship and Information Science *'...the work effectively explains the term ”metadata,” is good at showing the broad range of activities where metadata serves a key role, and provides researchers with a useful guide to work done to date. Recommended...Upper-division undergraduates through faculty and professionals.'- CHOICE * CHOICE *'It is as rigorous as before. It is also rewarding as a reference text for an information and knowledge management professional like myself with an enduring interest in the application of “cat and class” principles, as I expect it will be for the most scientific of metadata specialists. I can imagine the sense of professional growth information professionals will feel by giving this book the effort it deserves.'- Dion Lindsay, Principal Consultant and Managing Director, Real Knowledge Management * k&im REFER *'The main focus of the book is on the context of museums, libraries, and archives. The exhaustive content will be fruitful and informative for researchers, publishers, cataloguers, and computer professionals who are interested in metadata usage for information retrieval, record management, and developing applications through metadata standards. It covers a range from basic topics to applied discussions. The book tries to explore various viewpoints related to the roles and usages of metadata in the context of different research trends like social media, big data, and linked data. Moreover, it is also useful for students new to the topic or just seeking a better understanding of metadata. It is highly recommended to be used as a tutorial on metadata.'- Elaheh Hosseini, Department of Information Science & Knowledge Studies and Amir Ghaebi, Dean of the Faculty of Psychology & Educational Sciences, Alzahra University, Iran, INFORMATION RESEARCH * INFORMATION RESEARCH *'This book is recommended for students in library science and knowledge management programs for librarians and information professionals who want a concise introduction to what metadata is and the variety of uses to which it can be applied.'— Joseph Dudley, Technical Services Quarterly -- Joseph Dudley * Technical Services Quarterly *Table of ContentsPART I: METADATA CONCEPTS 1. Introduction Overview Why metadata? Fundamental principles of metadata Purposes of metadata Why is metadata important? Organisation of the book 2. Defining, describing and expressing metadata Overview Defining metadata XML schemas Databases of metadata Examples of metadata in use Conclusion 3. Data modelling Overview Metadata models Unified Modelling Language (UML) Resource Description Framework (RDF) Dublin Core The Library Reference Model (LRM) and the development of RDA ABC ontology and the semantic web Indecs – Modelling book trade data OAIS – Online exchange of data Conclusion 4. Metadata Standards Overview The nature of metadata standards About standards Dublin Core – a general-purpose standard Metadata standards in library and information work Social media Non-textual materials Complex objects Conclusion PART II: PURPOSES OF METADATA 5. Resource identification and description (Purpose 1) Overview How do you identify a resource? Identifiers RFIDs and identification Describing resources Descriptive metadata Conclusion 6. Retrieving information (Purpose 2) Overview The role of metadata in information retrieval Information theory Types of information retrieval Evaluating retrieval performance Retrieval on the internet Subject indexing and retrieval Metadata and computational models of retrieval Conclusion 7. Managing information resources (Purpose 3) Overview Information lifecycles Create or ingest Preserve and store Distribute and use Review and dispose Transform Conclusion 8. Managing intellectual property rights (Purpose 4) Overview Rights management Provenance Conclusion 9. Supporting e-commerce and e-government (Purpose 5) Overview Electronic transactions E-commerce Online behavioural advertising Indecs and ONIX Publishing and the book trade E-government Conclusion 10. Information governance (Purpose 6) Overview Governance and risk Information governance Compliance (freedom of information and data protection) E-discovery (legal admissibility) Information risk, information security and disaster recovery Sectoral compliance Conclusion PART III: MANAGING METADATA 11. Managing metadata Overview Metadata is an information resource Workflow and metadata lifecycle Project approach Application profiles Interoperability of metadata Quality considerations Metadata security Conclusion 12. Taxonomies and encoding schemes Overview Role of taxonomies in metadata Encoding and maintenance of controlled vocabularies Thesauri and taxonomies Content rules – authority files Ontologies Social tagging and folksonomies Conclusion 13. Very large data collections Overview The move towards big data What is big data? The role of linked data in open data repositories Data in an organisational context Social media, web transactions and online behavioural advertising Research data collections Conclusion 14. Politics and ethics of metadata Overview Ethics Power Money Re-examining the purposes of metadata Managing metadata itself Conclusion

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Book SynopsisInformation retrieval (IR) is a complex human activity supported by sophisticated systems. Information science has contributed much to the design and evaluation of previous generations of IR system development and to our general understanding of how such systems should be designed and yet, due to the increasing success and diversity of IR systems, many recent textbooks concentrate on IR systems themselves and ignore the human side of searching for information. This book is the first text to provide an information science perspective on IR. Unique in its scope, the book covers the whole spectrum of information retrieval, including: history and background information behaviour and seeking task-based information searching and retrieval approaches to investigating information interaction and behaviour information representation access models evaluation interfaces for IR interactive techniques web retrieval, ranking and personalization recommendation, collaboration and social search multimedia: interfaces and access. Readership: Senior undergraduates and masters’ level students of all information and library studies courses and practising LIS professionals who need to better appreciate how IR systems are designed, implemented and evaluated.Trade Review"This book is a must if one is a student or researcher new to information science and, in particular, to information retrieval (IR) interaction and multimedia research." -- Journal of the American Society for Information Science and Technology"This is an interesting collection that deserves to be adopted as a key text within information science courses. Award-winning, internationally renowned editors have enticed a number of experts, some with industry experience, to provide high-quality contributions. The solid chapters discussing core fields that make up its coverage – information seeking, information behaviour,information retrieval – assure its place on reading lists. The editors have ensured new developments receive attention but not at the expense of the essentials of the fields." -- Journal of Information LiteracyTable of ContentsForeword - Tefko Saracevic 1. Interactive information retrieval: history and background - Colleen Cool and Nicholas J. Belkin 2. Information behavior and seeking - Peiling Wang 3. Task-based information searching and retrieval - Elaine G. Toms 4. Approaches to investigating information interaction and behaviour - Raya Fidel 5. Information representation - Mark D. Smucker 6. Access models - Edie Rasmussen 7. Evaluation - Kalervo Järvelin 8. Interfaces for information retrieval - Max Wilson 9. Interactive techniques - Ryen W. White 10. Web retrieval, ranking and personalization - Jaime Teevan and Susan Dumais 11. Recommendation, collaboration and social search - David M. Nichols and Michael B. Twidale 12. Multimedia: behaviour, interfaces and interaction - Haiming Liu, Suzanne Little and Stefan Rüger 13. Multimedia: information representation and access - Suzanne Little, Evan Brown and Stefan Rüger

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Book SynopsisA comprehensive assessment of electronic publishing. It offers original insights on a range of topics, including the financial costs involved, market forces, appropriate technological standards, licensing issues, intellectual property, copyright and associated user rights, and the changing roles of researchers, publishers, and librarians.

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Book SynopsisThis fully revised and updated edition provides current information on automation and technology and on advocacy to help small public libraries strive to make available the same basic services as larger libraries.Trade Reviewoutstanding - Library Journal; ""one of the best... covers all the bases...wonderful"" - Wilson Library Bulletin.

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Book SynopsisExplores the notion that the internet will soon obviate any need for traditional print-based academic libraries, and makes a case for the library's staying power in the face of technological advancements.

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Book SynopsisTrade Review[T]his book seems most appropriate for public library staff who deal with widespread spectrum of enquiries. Overall, this is a great value book and with apps becoming commonplace amongst library users, it provides a timely introduction. * CILIP Update *As a keen iPad user, I was excited to learn more about what work-related apps I might be missing out on, so was keen to read this book . . . [Y]ou will . . . learn a great deal; but to get the most out of the book it is handy to have a smart phone or tablet to play around on as you read. . . .For me this book is more than just about apps, as it helps us learn a great deal about useful websites. Though this book is aimed at beginners, it is also useful for those who have a little more experience with using apps and smart phones or tablets. The fact that all apps are singularly listed makes it easy for someone to dip in and out of like a reference work rather than a book as a whole. * The Australian Library Journal *

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Book SynopsisIn Introduction to Reference and Information Services in Today's School Library, one of Americaâs premier school library educators covers the A-Z of both reference and information services for todayâs library. Lesley Farmer discusses everything from teaching students how to use sources to both in-person and virtual reference service.Trade ReviewThis school library reference resource is a valuable tool for both current school librarians, as well as for use in school library courses. Farmer argues that the need for school librarians to assist patrons as they work to navigate through the abundance of digital content and information available to them is more crucial than ever. The author examines the reference and information services provided by school libraries in the context of the current digital and information age. School librarians are afforded with the tools and strategies to examine and assess the needs of the information seeker, in addition to helping students find and use the information they need in an efficient and effective manner. * School Library Connection *Authored by the coordinator of the librarianship program at California State University Long Beach, this work is geared specifically to librarians and media specialists working in the K-12 setting, as well as children’s librarians in public libraries. . . .The individual bibliographies in the chapters can be used separately in classes for future school media specialists, while the compiled bibliography for the book as a whole at the end serves as an excellent resource for future needs. The index helps readers to find specific areas of needed information as well. * American Reference Books Annual *This volume describes library reference and information services in schools in the context of the current digital age, emerging technologies, informational needs, and students. It discusses information, information seekers, and the role of school librarians in providing these services, then specific aspects: determining the school's needs, what can be provided with the existing resources, and what can be added; assessing information behaviors and techniques for researching and retrieving information from print, nonprint, and digital resources; developing resource collections, criteria for specific formats and populations, and core resources at different school levels; providing access, including arranging, cataloging, virtual access, and disability requirements; standards and strategies for conducting face-to-face and virtual reference interactions, as well as consortia and outsourced digital reference services; providing reference and information services instruction, including information literacy standards, instructional design, different modes of instruction, and embedding instruction into the curriculum; selecting and organizing services, and content and format issues; dealing with legal and ethical issues; and managing services and strategic planning. * protoview.com *Introduction to Reference and Information Services in Today’s School Library is very suitable for courses that prepare students for work in school libraries. The writing style is very clear and students will find the book accessible. Everything a new school librarian needs to know is in this book. -- Jennifer Branch, Coordinator and Associate Professor, The School of Library and Information Studies, University of AlbertaTable of ContentsTable of Contents Chapter 1: What Does Reference and Information Service in Today’s School Look Like? Today’s World Sidebar: Inventing Reference and Information Services Defining Terms Reference and Information Services within the School Library Program Sidebar: Gathering RIS Baseline Data References Chapter 2: Determing Your Community’s Needs Environmental Scan User Populations Developmental Issues Special Populations Adult Needs SWOT Analysis Conclusions References Chapter 3: Assessing Information Behaviors Interacting with Information The Added Task of Information Seeking Intermediaries Youth’s Information Behaviors Children’s Information Behaviors Teens’ Information Behaviors Ethical Issues in Teens’ Information Behavior General RIS Implications Theories of Information Behavior Optimizing Information Seeking Strategies A Question of Behavior Quality A Note about Information Architecture Searching Print Resources Searching the World Wide Web Searching Database Aggregators Considering Other Literacies Manipulating Information Sidebar: Constructing Questions Assessing Information Behaviors References Chapter 4: Developing Resource Collections What is a Reference Resource? Profile of the Typical Reference Resource Types of Reference Sources Encyclopedias Dictionaries Almanacs and Yearbooks Atlases Handbooks and Manuals Biographical Sources Guides to Other Sources Selecting Reference Sources Generic Reference Selection Criteria Selecting Electronic Reference Sources Factors in Choosing Formats Sidebar: Humans as Reference Sources Selection Processes Selection Steps Selection Tools Reference Sources Life Cycle Core Reference Collection Suggestions Elementary Middle School High School Professional Resource Sharing References Chapter 5: Providing Physical Access Cataloging and Organization Digital Reference Resource Access The Big Picture about Library Portals Sidebar: The Merits of Browsing References Chapter 6: Conducting Reference Interactions Standards Librarian Standards Reference Service Standards Youth-Specific Standards The Physical and Virtual Context of Reference Interaction Interacting with Populations with Special Needs Purposeful RIS Interaction Types of Reference Questions Reader’s Advisory Sidebar: What is the Real Question? RIS Interactions in Online Environments Online Visual Interaction Online Interactive Skills Collaboration Basics of Collaboration Partnerships Collaborative Activities Sidebar: Student iSquads References Chapter 7: Providing Reference and Information Services Instruction Information Literacy and Learning Standards Instruction to Improve Information Behaviors Side Bar: Mapping the Curriculum Instructional Design Side Bar: Research Presentation Rubric Resources Instructional Delivery Time Issues Space Issues Staffing Instructional Method Student Participation Side Bar: Learning Activity Collaborative Planning Checklist Dealing with Major Research Projects Side Bar: Sample Social Justice Learning Activity References Chapter 8: Curating Reference and Information Services What is Curation? Packaging Information Purpose-Specific Information Packaging Format-Specific Information Packaging Dynamic Packaging of Information Branding References Chapter 9: Dealing with Legal and Ethical Issues Legal Issues RIS Ethics and School Librarians Library Position Statements Dealing with Ethics Sidebar: Equity in the Library/ Media Center Research Ethics Teaching Legal and Ethical Information Behavior Ethics Isn’t Easy References Chapter 10: Managing Reference and Information Services Facilities for RIS RIS Technology Issues RIS Staffing Issues RIS Policies and Procedures RIS Finances School Library Public Relations and Marketing Strategic Planning and Assessment Comparative Assessment Sidebar: RIS Planning Guide Planning for the Future References Index About the Author

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Book SynopsisIf libraries are to remain centers for lifelong learning, then that learning must increasingly be e-learning. But, where can librarians turn for the best ideas and inspiration on how to implement e-learning programs? This book features nine exemplary programs set in all types of libraries. You'll find proven, successful ways of introducing online credit-based information literacy instruction, innovative methods for teaching critical thinking skills online, ways of using open source software in interactive learning, step-by-step guidance for instructional screencasting, ways to work with faculty on e-learning solutions through streaming video, and how a school library used e-learning to teach about the Holocaust. These stellar models offer solutions and feature the aspects you and your staff need because they recognize the problems you face. There's plenty here for all libraries to grab on to and implement to move learning from inside the library to where your users live and work.Trade ReviewThe nine case-study accounts that constitute this collection provide much food for thought for librarians in all types of libraries. Lura Sanborn’s advice on applying lessons she learned from watching YouTube beauty tutorials to creating her own library instruction videos is just one example of the hands-on approach of the contributors. Topics covered include online credit-based instruction for undergraduates, digital reference, information-literacy e-learning collaboration, open-source software that supports online interactive learning, screencasting for instruction and reference, and more. An index and brief information about the editors and contributors are included. Definitely worth the time to read and reap some ideas for developing e-instruction for library patrons. * Booklist *Presenting nine case studies authored by practitioners in the library field across the United States, this volume will inspire and encourage other libraries who are seeking to enter, or expand, the use of e-learning in libraries. Whether at for-credit courses, integrating with existing courses, informational purposes, or workshops, this book will help all looking to serve the ever-growing users of e-learning. Including examples, steps, success and stumbling blocks, these case studies authored by those involved in the project offer real-world expertise in a down-to-earth manner for anyone seeking to learn more. As students at all levels experience and expect more and more online access to materials and training, libraries need to join this revolution, and this book offers ideas to jumpstart one’s own projects. * American Reference Books Annual *This volume is a collection of nine different articles detailing nine different universities and schools' experiences with E-Learning. It is obvious from reading this book that there is no one-size-fits-all or even one definition of what E-Learning looks like. Some models were created out of the necessity of reaching more students with limited staff, while other models were designed as online reference desks or to meet the needs of busy students. Others were designed to take advantage of the wealth of information and resources available to today's student. If you are thinking of creating an online class or tutorial to serve the needs of your students, this book will act as a catalyst. Most chapters include endnotes, several include diagrams and screenshots. This is a timely reference book for academic or secondary librarians. * School Library Connection *This slim book highlights nine projects that show some different ways libraries have used elearning. . . .Use it to help you decide what type of elearning you are interested in implementing or to show management what can be done. * Online Searcher *The introduction to this book provides an apt and clear overview of the main issues surrounding e-learning. It effectively puts at ease those new to the concepts, allowing for a feeling of self-confidence on the part of the reader and fostering a sense that they, too, can do this. The style of writing is open and easy and not too academic. . . .Overall, this well-written, interesting text provides librarians embarking on e-learning initiatives with inspiration and practical ideas. * Australian Library Journal *Table of Contents• Introduction by Linda W. Braun, Consultant, Librarians & Educators Online (LEO) • “Introducing Online Credit-Based Instruction for Undergraduates” by Lauren Pressley, Wake Forest University Library, Winston-Salem, NC • “NCompass Live: Educating Nebraska’s Librarians Online” by Christa Burns and Michael P. Sauers, The Nebraska Library Commission • “Digital Reference that supports E-Learning at the University of California” by Teal Smith and Donald Barclay, University of California, Kolligian Library, Merced • “The Critical Thinking Skills Initiative: An Information Literacy E-Learning Collaboration” by Barbara Carrel, Jane Devine, Ann Matsuuchi, and Steven Ovadia, City University of New York Libraries • “Cutting to the Quick: Library Instruction in the Age of Happy Distraction” by Lura Sanborn, St. Paul’s School Library, Concord, NH • “Developing and Sharing an Open Source Software Tool that Supports Online, Interactive Learning” by Leslie Sult, The University of Arizona University Libraries, Tucson • “Screencasting for Instruction & Reference” by Greg Notess, Montana State University Library, Bozeman • “Promoting Faculty Adoption of E-Learning Solutions and Library Services through Streaming Videos” by Coleen Meyers Martin and Lynn D. Lampert, California State University Library, Northridge • “E-Learning and Holocaust Education in a School Library” by Margaret Lincoln, Lakeview Schools District, Battle Creek, MI

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Book SynopsisJust as Andrew Carnegie's support changed the landscape of public libraries in America, Apple's launch of the iPhone on June 29, 2007 forever altered how people expected to interact with services. Libraries, like every other kind of organization, must now make their servicesnot just their catalogsavailable on an array of mobile devices. Mobile Library Services provides 11 proven ways to reach out to mobile users and increase your library's relevance to their day-to-day lives. Librarians detail how they created mobile apps to how they went mobile on a shoestring budget. Written by public, academic, and special librarians, these 11 best practices offer models for libraries of every type and size.Trade ReviewThis volume contains 11 chapters contributed by 23 practicing librarians in public and academic settings. Offering examples from around the U.S., the contributors discuss specific applications for mobile-library services as well as activities such as scavenger hunts and library tours. Whether readers work in a public or academic library looking to go mobile, or they are seeking ideas for specific apps to create or implement, they will find that this book covers the topic in a user-friendly and approachable manner, with examples drawn from experience. Each chapter includes references, and there is an index. This book will inspire and support the integration of mobile technologies on all scales into academic and public libraries. * Booklist *Each chapter provides good overview information on the project discussed, ranging from its rationale, through resourcing and onto creation and then promotion, use and evaluation. The projects included cover a wide range of options and a variety of library types and needs. They are detailed without being overwhelming and provide more than enough information to understand the nature of the project and its conclusion. All the papers have been written by people directly involved in each project. Helpful supporting information in the form of screen shots, flow charts and more helps to give a clear picture of what was done. * The Australian Library Journal *Presenting 11 case studies from academic and public libraries in the United States, this volume will inspire and encourage other libraries who are seeking to enter, or expand, the world of mobile library services. Whether looking for a full-service mobile app, or to offer select services in a mobile format, this book will help all looking to serve the ever-growing population using smartphones and tablets to access the Internet. Including examples, steps, success, and stumbling blocks, these case studies authored by those involved in the project offer real-world expertise in a down-to-earth manner for anyone seeking to learn more. Whether looking at apps, a scavenger hunt, Web design, or the use of iPads for library tours, this book will help those in any type of library, on any budget, to expand their reach. * American Reference Books Annual *Table of Contents• Introduction by Scott La Counte, Author of Going Mobile: Developing Apps for Your Library Using Basic HTML Programming • “A Student-Library Collaboration to Create CULite: An iPhone App for the Cornell University Library” by Matthew Connolly and Tony Cosgrave, Cornell University Library, Ithaca, NY • “Launching a Mobile Initiative: Outreach Strategies” by Alexandra W. Gomes, Himmelfarb Health Sciences Library, George Washington University, Washington, DC • “Oregon State University Libraries Go Mobile” by Laurie Bridges, Hannah Gascho Rempel, and Evviva Weinraub, The Valley Library, Oregon State University, Corvallis • “Making the Library Mobile on a Shoestring Budget” by Helen Bischoff, Michele Ruth, and Ben Rawlins, Georgetown College Library, Kentucky • “The Orange County Library System: The OCLS Shake It! App” by Cassandra Shivers, Orange County Library System, Orlando, FL • “The NCSU Libraries’ Mobile Scavenger Hunt” by Anne Burke, Adrienne Lai, and Adam Rogers, North Carolina State University Libraries, Raleigh • “Responsive Web Design for Libraries: Beyond the Myth of the Mobile Web” by Matthew Reidsma, Grand Valley State University Libraries, Allendale, MI • “Using iPads to Revitalize Traditional Library Tours” by Amanda Binder, Sarah Sagmoen, Natalie Tagge and Nancy Weichert, Brookens Library, University of Illinois, Springfield • “Going Mobile at Illinois” by Joshua Bishoff, University of Illinois Libraries, Urbana • “The Gimme Engine: A True Story of Innovation, Creativity and Fun” by Aimee Fifarek and Ann Porter, Scottsdale Public Library, Scottsdale, AZ • “Building the Montana State University Library Mobile Web App with the jQuery Mobile Framework” by Jason A. Clark, Montana State University Library, Bozeman

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Book SynopsisTrade ReviewEight librarian contributors share their experiences blogging, pinning, and tweeting from public, academic, and special libraries. Case studies range from relatively simple (new-book displays on Pinterest) to labor-intensive (overlaying social-browsing features on a library catalog). Authors emphasize not jumping on the newest, shiniest services without considering staff time and commitment, and they discuss how each tool fits with the library’s mission and community. Project-specific WordPress scripts and Drupal settings benefit readers. Overall, the studies provide practical, tested advice from a range of library types. * Booklist *This book explores successful strategies in using all types of social media. The eight best practices presented will help your library actually do social media in a way that matters and do it well. The strategies presented include the innovative use of Twitter, blogs, Facebook, Pinterest, and social catalogs. Social media provides creative ways to reach teens and others who were not using the library, so librarians at all levels would find this valuable. Information on the adoption of a social media policy is included. * American Reference Books Annual *Table of Contents• Foreword by Laura Solomon, Ohio Public Library Information Network • Introduction by Walt Crawford, Author of Successful Social Networking in Public Libraries • “The Library in the Social Network: Twitter at the Vancouver Public Library” by Kay Cahill, Vancouver Public Library, Vancouver, Canada • “Beyond the Teen Space: Reaching Teens through Social Media” by Laura Horn, Farmington Public Libraries, Farmington, Connecticut • “Blogging for Readers” by Robin Hastings, Missouri River Regional Library, Jefferson City, Missouri • “Successful Blogging Strategy & Design” by Jason Paul Michel, Miami University Libraries, Oxford, Ohio • “Navigating the Virtual Horizon: Finding Our Way Using Social Media in Hospital Libraries” by Yongtao Lin and Kathryn M.E. Ranjit, Tom Baker Cancer Knowledge Centre, University of Calgary Libraries, Calgary, Canada • “Visualizing Information with Pinterest” by Cynthia Dudenhoffer, Smiley Library, Central Methodist University, Fayette, Missouri • “The United Nations Library is Seriously Social” by Angelinah C. Boniface, Dag Hammarskjöld Library, The United Nations, New York • “Social Catalogs: Implementing an Online Social Community as an Extension to Our Physical Libraries” by Laurel Tarulli, Dalhousie University, Halifax, Nova Scotia

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Book SynopsisMaking the Move to RDA: A Self-Study Primer for Catalogers is aimed at catalogers working in the MARC environment who currently create records using AACR2 and need to transition to using the new standard, Resource Description and Access (RDA). Since both RDA's structure and content differ from AACR2 in many respects, this primer details the development and rationale for RDA as well as its intended goals, principles, and objectives. It then explains RDA's theoretical underpinningscollectively known as the FRBR Family of Models. Framing the text along these lines provides readers the context for understanding the similarities and differences between AACR2 and RDA, both in terms of content and structure. With this foundation in place, the book takes the reader on a survey of RDA elements used to describe bibliographic and authority records and demonstrates how the MARC code has been expanded to accommodate new elements. Finally, it leads the reader field-by-field through MARC bibliographic records for book and non-book resources as well as through authority records for works, expressions, persons, families, and corporate bodies, describing the similarities and differences between AACR2 and RDA for each field. Examples are provided throughout the text to help the reader visualize the concepts presented.Trade ReviewRDA is still a moving target, with ongoing revisions taking place in addition to the evolution of how MARC and environments like WorldCat accommodate RDA. Throw into the mix developing data carriers outside of MARC, and it becomes clear why a book on RDA must be able to speak to many perspectives all at once. Making the Move to RDA: A Self-Study Primer for Catalogers takes on this challenge effectively, providing context on RDA's structure and scope, explaining RDA's instructions for cataloging materials of all formats, and comparing its application in MARC to that of AACR2 in clearly defined sections that allow catalogers and administrators of all levels of expertise to easily find the chapters that address their specific needs. . . .Beyond the thorough and clearly explained treatment of RDA in this book, it is perhaps the flexibility it offers that is one of its greatest strengths. Catalogers from all types of institutions and of all types of learning styles will find the information in this book neatly organized, allowing them to read through the book in the order they prefer and later revisit the book's specifics without getting lost. Combined with other training resources and the ongoing monitoring of changes in RDA, catalogers will be prepared with this book to navigate the changing cataloging environment we face today; it is a thorough and versatile resource that will remain of continued use to catalogers for years to come. * Olac Newsletter *[T]his book is clearly written and is a fantastic resource for catalog librarians and students looking to acquire knowledge about how to catalog using RDA. The careful organization of this book, as well as its detailed index, make this volume a highly useful tool. * Technical Services Quarterly *The goal of this book is to provide a practical and immediately usable guide for catalogers to creating bibliographic and authority records using RDA, even if they have little or no previous training in RDA. Kincy and Layne do an admirable job of meeting this goal. . . .Making the Move to RDA is an excellent primer for catalogers who are looking to change over to the new code. The book provides practical guidance for getting started, and has a thorough 13-page index with many entries for specific MARC fields and specific RDA instructions that make navigating the chapters for quick reference easy. I recommend the book to any cataloger interested in RDA, especially experienced catalogers who are well-versed in AACR2, but are not familiar with RDA. * Technicalities *Making the Move to RDA will be useful to new and experienced catalogers alike who lack an understanding of RDA, especially those working in a MARC environment. The book is a strong reference guide that will help catalogers navigate the current mixture of RDA and AACR2 records that coexist in today’s catalogs. * Library Resources & Technical Services (LRTS) *This title’s thorough examination of RDA explains much for cataloguers. This title is highly recommended as a work which supports transition to this new cataloguing environment, offering very full and deep discussion and many examples to explain the benefits of change. * Australian Library Journal *Finally, an RDA primer that is useful for practicing catalogers and cataloging students alike! Kincy and Lane’s book is like having a conversation with two expert catalogers as they walk you step-by-step through the intricacies of the conceptual models of FRBR, FRAD, and FRASAD that serve as a foundation for RDA and then guide your hand through comparisons between AACR2 records to those created applying RDA. The text includes a multitude of useful examples for cataloging book and nonbook resources, along with explanations of the differences between AACR2 and RDA when creating the records for each format. The chapters on authority record elements provide the reader with detailed explanations of the changes as well as new RDA elements present in authority records and their connections to the conceptual models. This logically organized and accessible self-study primer is a necessity for all cataloging departments as they ‘make the move’ to RDA and for beginning and advanced cataloging students who are just learning about the potentials of RDA. -- June Abbas, Professor, School of Library and Information Studies, The University of OklahomaMaking the Move to RDA: A Self-Study Primer provides a very comprehensive overview of RDA. The authors provide numerous examples to illustrate RDA rules. Unlike other texts on RDA or cataloging in general, this text also addresses RDA authority records and a discussion of LC’s Name Authority File (LCNAF). The authors have organized the text so that readers are introduced to RDA, the rationale for its development and addresses why guidelines were changed, progresses to a summary of RDA, and concludes with RDA and the creation of bibliographic and authority records. -- Mary Beth Weber, Head, Central Technical Services, Rutgers University LibrariesMaking the Move to RDA has "primer" in its subtitle, but experienced catalogers will also benefit from this detailed explanation that compares and contrasts RDA to AACR2. Examples of cataloging records resulting from the application of the different rules—complete with MARC coding—are welcome, especially for situations such as collaborative works, compilations, and manifestations embodying multiple language expressions. -- Elaine A. Franco, Principal Cataloger, Cataloging and Metadata Services Department, University of California, DavisTable of ContentsPreface Part I. RDA Background Explained Chapter 1. Development, Objectives, and Principles Chapter 2. Underlying Models and Organization Chapter 3. Major Differences between RDA and AACR2 Part II. RDA Instructions Summarized Chapter 4. Attributes of Manifestations and Items Chapter 5. Attributes of Works and Expressions Chapter 6. Attributes of Persons, Families, Corporate Bodies, and Places Chapter 7. Recording Relationships Part III. RDA Applied in the MARC Environment Chapter 8. Creating and Interpreting Bibliographic Records for Books Chapter 9. Creating and Interpreting Bibliographic Records for Non-Book Resources Chapter 10. Creating and Interpreting Authority Records Acronyms Bibliography

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Book SynopsisIt is absolutely essential that todayâs law librarians are digitally literate and possess an understanding and awareness of recent advancements and trends in information technology as they pertain to the library field. Law Librarianship in the Digital Age offers a one-stop, comprehensive guide to achieving both of those goals.Trade ReviewLaw Librarianship in the Digital Age pulls into one place introductory information on almost every topic about which a law firm librarian might be curious. ... I read through many other chapters in this book and found that the quality of editing throughout was superb, the bibliographies were thoughtfully constructed, the book was extremely timely, and the writing and organization were clear and helpful. The table of contents is thorough and serves as a handy checklist of our issues. . . . Well-written and comprehensive in coverage, the book is engaging for both the merely curious and those in need of step-by-step instructions for implementing a change in their library’s services or infrastructure. I highly recommend Law Librarianship in the Digital Age for any law librarian. * American Association of Law Libraries *Written by the director of information technology for the New York Law Institute and the esteemed editor of Neal-Schuman’s Tech Set series, this book explores the issues that are most relevant to law librarians and that are at the forefront at law library conferences and events. The work is arranged into eight sections: Major Introductory Concepts (e.g., copyright in the digital age, law library management), Technologies (e.g., e-books in law libraries, the cloud), Reference Services (e.g., online information sources, major legal databases), Instruction (e.g., educational technologies), Technical Services (e.g., collection development, electronic resources management), Knowledge Management (e.g., the law library intranet), Marketing (e.g., digital age marketing, competitive intelligence), and Professional Development and the Future (e.g., associations and conferences, the future of law librarianship). Articles have been contributed by well-known law librarians from academic, government, and private law libraries. This book is a great overall handbook for anyone in the area of law librarianship. Its combination of scholarship and practical application make it a must-read for those in this industry. * American Reference Books Annual *This book would clearly serve as an excellent text for a law librarianship course at the graduate school level. . . .The “further reading” references at the end of each chapter also support the value of this text in a graduate-level course. Beyond its value as a textbook, this book is an extremely important resource for any law librarian or library, adding tremendously to the body of law librarianship literature. Almost every law library is grappling with the wide-ranging issues addressed in the book. This is particularly true of the “Technologies” part of the book. Because every librarian or law library has potential in these areas, the book will be an important source of information for years to come. * Law Library Journal *Law Librarianship in the Digital Age, compiled in 2013 and published in 2014, is, at the time of this writing, profoundly informative and current. The book is broad in scope and deep in content. The editor wisely chose to draw upon the wisdom of a number of knowledgeable law librarians. The result is a well-organized and well-sourced collection of essays that address all law library sectors, and the full range of law librarianship functions. Each chapter is not only current but also specific in its treatment of its topic. . . .I expect to keep this book on my "currently reading" list for the foreseeable future. Any law librarian thoughtful about the field might consider doing the same. Likewise, any modern course on law librarianship ought to look closely at this book for course adoption. Even general courses on aspects of law librarianship...can look to individual chapters. Certainly, it will alternate between my desk and my office bookshelf for some time to come. * Canadian Law Library Review *This title is an invaluable addition to the literature on law librarianship. As a professor of library and information science, Law Librarianship in the Digital Age will be a timely resource for students studying the issues and field of law librarianship. This is a valuable textbook to introduce students to law libraries and legal information management issues. . . . It gives a current analysis of the new information world and access to resources that users expect in their law library collections. The chapters provide an in-depth resource to the evolving challenges of the legal information profession including copyright, digital resources, databases, and the internet. -- Yvonne J. Chandler, Associate Professor and Director, Legal Information Program, University of North Texas College of InformationThis book covers the broad sweep of a law librarian's role in the 21st century, addressing everything from the basics of legal research to high level decision-making by law library directors. Anyone working, or aspiring to work in a law library will find it a valuable resource. -- David A. Hollander, Law and Legal Studies Librarian, Princeton University LibraryA must read for even the most experienced law librarians and a great addition to law librarianship literature. From open access to marketing, from tablets to competitive intelligence, there is something for everyone! Many of these chapters will make excellent reading for law librarianship courses and newly hired law librarians. Great job! -- Penny A. Hazelton, University of WashingtonLaw Librarianship in the Digital Age is the messiah of legal reference sources that has been long awaited. As the Executive Director of the New York Law Institute such a resource serves as a rubric of tools and techniques for managing a law library in the ever-expanding digital environment and as an Adjunct Assistant Professor at St John’s University Division of Library and Information Science it is a comprehensive manual for training students on how to manage a law library. 'Law Libraries and the Cloud' to traditional 'Technical Services 2.0', this resource encompasses the breath and depth of law library management. -- Ralph Monaco, executive director, The New York Law InstituteEvery law librarian, from the newest to the most senior, should read this book. The future of the profession is mapped out. The right people are writing about the right subject. Ignore it at your peril. -- Robert C. Berring, Jr., Walter Perry Johnson Professor of Law, Berkeley LawI unequivocally endorse Law Librarianship in the Digital Age as it is an exceptional book that can be used as a textbook or supplementary text for an introductory Law Librarianship course. I would highly encourage students to make this book a permanent addition to their personal library. -- Renate Chancellor, Ph.D., Assistant Professor, Catholic University of America, School of Library and Information ScienceTable of ContentsList of Figures List of Tables Foreword Jean O’Grady Preface Ellyssa Kroski Acknowledgments Part I. Major Introductory Concepts 1 Law Librarianship 2.0 Jennifer Wertkin 2. Embedded Librarianship Thomas J. Striepe and Mary Talley 3. Copyright in the Digital Age Kyle K. Courtney 4. Open Access to Legal Scholarship Cheryl Kelly Fischer and Vicki Steiner 5. User Services Analysis for Decision Making Kim Clarke 6. Law Library Management Camille Broussard, Ralph Monaco, and Gitelle Seer Part II. Technologies 7. Digitization Michelle M. Wu 8. E-books in Law Libraries Ellyssa Kroski 9. Tablets and Mobile Device Management William R. Mills 10. The Law Library Website Andrew Plumb-Larrick 11. Web-Scale Discovery and Federated Search Valeri Craigle 12. The Cloud Roger Vicarius Skalbeck 13. Social Software Marcia L. Dority Baker Part III. Reference Services 14. Reference Services in a Law Library Carol A. Watson 15. Introduction to Legal Research Rhea Ballard-Thrower 16. Online Information Sources Sarah K. C. Mauldin 17. Major Legal Databases and How to Search Them Theodora Belniak Part IV. Instruction 18. Library Instruction in the Information Age Emily Janoski-Haehlen 19. Educational Technologies Kim Clarke and Nadine R. Hoffman Part V. Technical Services 20. Technical Services 2.0 Edward T. Hart 21. Collection Development Molly (Mary) E. Brownfield 22. Electronic Resources Management and User Authentication Catherine M. Monte Part VI. Knowledge Management 23. Knowledge Management Steven A. Lastres and Don MacLeod 24. The Law Library Intranet Emily R. Florio and Michael J. Robak Part VII. Marketing 25. Digital Age Marketing Carol Ottolenghi 26. Competitive Intelligence Jennifer Alexander and M. T. Hennessey Part VIII. Professional Development and the Future 27. Professional Development Holly M. Riccio 28. The Future of Law Librarianship Scott D. Bailey and Julie Graves Krishnaswami List of Contributing Authors Editorial Board List

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Book SynopsisIt is absolutely essential that todayâs law librarians are digitally literate and possess an understanding and awareness of recent advancements and trends in information technology as they pertain to the library field. Law Librarianship in the Digital Age offers a one-stop, comprehensive guide to achieving both of those goals.Trade ReviewThis title is an invaluable addition to the literature on law librarianship. As a professor of library and information science, Law Librarianship in the Digital Age will be a timely resource for students studying the issues and field of law librarianship. This is a valuable textbook to introduce students to law libraries and legal information management issues. It gives a current analysis of the new information world and access to resources that users expect in their law library collections. The chapters provide an in-depth resource to the evolving challenges of the legal information profession including copyright, digital resources, databases, and the internet. -- Yvonne J. Chandler, Associate Professor and Director, Legal Information Program, University of North Texas College of InformationThis book covers the broad sweep of a law librarian's role in the 21st century, addressing everything from the basics of legal research to high level decision-making by law library directors. Anyone working, or aspiring to work in a law library will find it a valuable resource. -- David A. Hollander, Law and Legal Studies Librarian, Princeton University LibraryA must read for even the most experienced law librarians and a great addition to law librarianship literature. From open access to marketing, from tablets to competitive intelligence, there is something for everyone! Many of these chapters will make excellent reading for law librarianship courses and newly hired law librarians. Great job! -- Penny A. Hazelton, University of WashingtonLaw Librarianship in the Digital Age is the messiah of legal reference sources that has been long awaited. As the Executive Director of the New York Law Institute such a resource serves as a rubric of tools and techniques for managing a law library in the ever-expanding digital environment and as an Adjunct Assistant Professor at St John’s University Division of Library and Information Science it is a comprehensive manual for training students on how to manage a law library. “Law Libraries and the Cloud” to traditional “Technical Services 2.0”, this resource encompasses the breath and depth of law library management. -- Ralph Monaco, executive director, The New York Law InstituteEvery law librarian, from the newest to the most senior, should read this book. The future of the profession is mapped out. The right people are writing about the right subject. Ignore it at your peril. -- Robert C. Berring, Jr., Walter Perry Johnson Professor of Law, Berkeley LawI unequivocally endorse Law Librarianship in the Digital Age as it is an exceptional book that can be used as a textbook or supplementary text for an introductory Law Librarianship course. I would highly encourage students to make this book a permanent addition to their personal library. -- Renate Chancellor, Ph.D., Assistant Professor, Catholic University of America, School of Library and Information ScienceLaw Librarianship in the Digital Age pulls into one place introductory information on almost every topic about which a law firm librarian might be curious. ... I read through many other chapters in this book and found that the quality of editing throughout was superb, the bibliographies were thoughtfully constructed, the book was extremely timely, and the writing and organization were clear and helpful. The table of contents is thorough and serves as a handy checklist of our issues. . . . Well-written and comprehensive in coverage, the book is engaging for both the merely curious and those in need of step-by-step instructions for implementing a change in their library’s services or infrastructure. I highly recommend Law Librarianship in the Digital Age for any law librarian. * American Association of Law Libraries *Written by the director of information technology for the New York Law Institute and the esteemed editor of Neal-Schuman’s Tech Set series, this book explores the issues that are most relevant to law librarians and that are at the forefront at law library conferences and events. The work is arranged into eight sections: Major Introductory Concepts (e.g., copyright in the digital age, law library management), Technologies (e.g., e-books in law libraries, the cloud), Reference Services (e.g., online information sources, major legal databases), Instruction (e.g., educational technologies), Technical Services (e.g., collection development, electronic resources management), Knowledge Management (e.g., the law library intranet), Marketing (e.g., digital age marketing, competitive intelligence), and Professional Development and the Future (e.g., associations and conferences, the future of law librarianship). Articles have been contributed by well-known law librarians from academic, government, and private law libraries. This book is a great overall handbook for anyone in the area of law librarianship. Its combination of scholarship and practical application make it a must-read for those in this industry. * American Reference Books Annual *This book would clearly serve as an excellent text for a law librarianship course at the graduate school level. . . .The “further reading” references at the end of each chapter also support the value of this text in a graduate-level course. Beyond its value as a textbook, this book is an extremely important resource for any law librarian or library, adding tremendously to the body of law librarianship literature. Almost every law library is grappling with the wide-ranging issues addressed in the book. This is particularly true of the “Technologies” part of the book. Because every librarian or law library has potential in these areas, the book will be an important source of information for years to come. * Law Library Journal *Law Librarianship in the Digital Age, compiled in 2013 and published in 2014, is, at the time of this writing, profoundly informative and current. The book is broad in scope and deep in content. The editor wisely chose to draw upon the wisdom of a number of knowledgeable law librarians. The result is a well-organized and well-sourced collection of essays that address all law library sectors, and the full range of law librarianship functions. Each chapter is not only current but also specific in its treatment of its topic. . . .I expect to keep this book on my "currently reading" list for the foreseeable future. Any law librarian thoughtful about the field might consider doing the same. Likewise, any modern course on law librarianship ought to look closely at this book for course adoption. Even general courses on aspects of law librarianship...can look to individual chapters. Certainly, it will alternate between my desk and my office bookshelf for some time to come. * Canadian Law Library Review *Table of ContentsList of Figures List of Tables Foreword Jean O’Grady Preface Ellyssa Kroski Acknowledgments Part I. Major Introductory Concepts 1 Law Librarianship 2.0 Jennifer Wertkin 2. Embedded Librarianship Thomas J. Striepe and Mary Talley 3. Copyright in the Digital Age Kyle K. Courtney 4. Open Access to Legal Scholarship Cheryl Kelly Fischer and Vicki Steiner 5. User Services Analysis for Decision Making Kim Clarke 6. Law Library Management Camille Broussard, Ralph Monaco, and Gitelle Seer Part II. Technologies 7. Digitization Michelle M. Wu 8. E-books in Law Libraries Ellyssa Kroski 9. Tablets and Mobile Device Management William R. Mills 10. The Law Library Website Andrew Plumb-Larrick 11. Web-Scale Discovery and Federated Search Valeri Craigle 12. The Cloud Roger Vicarius Skalbeck 13. Social Software Marcia L. Dority Baker Part III. Reference Services 14. Reference Services in a Law Library Carol A. Watson 15. Introduction to Legal Research Rhea Ballard-Thrower 16. Online Information Sources Sarah K. C. Mauldin 17. Major Legal Databases and How to Search Them Theodora Belniak Part IV. Instruction 18. Library Instruction in the Information Age Emily Janoski-Haehlen 19. Educational Technologies Kim Clarke and Nadine R. Hoffman Part V. Technical Services 20. Technical Services 2.0 Edward T. Hart 21. Collection Development Molly (Mary) E. Brownfield 22. Electronic Resources Management and User Authentication Catherine M. Monte Part VI. Knowledge Management 23. Knowledge Management Steven A. Lastres and Don MacLeod 24. The Law Library Intranet Emily R. Florio and Michael J. Robak Part VII. Marketing 25. Digital Age Marketing Carol Ottolenghi 26. Competitive Intelligence Jennifer Alexander and M. T. Hennessey Part VIII. Professional Development and the Future 27. Professional Development Holly M. Riccio 28. The Future of Law Librarianship Scott D. Bailey and Julie Graves Krishnaswami List of Contributing Authors Editorial Board List

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Book SynopsisTrade ReviewThe book is well set out and easy to read. It is also comprehensive in coverage and easily understood by someone without extensive technical knowledge. It serves as a useful introduction to cloud computing for libraries and is recommended to librarians seeking to understand the role of cloud computing in their work and to evaluate the relevance of cloud computing services. * Australian Library Journal *Written by the director of technology services at the Northeast Kansas Library System in Lawrence, Kansas, this book takes the reader through the most popular cloud services being used in libraries and breaks them down so that the user can know how to pick the best one for their particular library’s needs. This is a fast-changing industry right now with new types of services being added to the cloud daily. While the overview of services will be useful to those new to using cloud technology in the library, much of the information in this volume may become dated quickly due to the ever-changing industry. Arranged into chapters that build upon each other, this volume discusses the use of the cloud in libraries, Web hosting in the cloud, cloud backups, managing computers from the cloud, project management, social media, security, and training. The author does a good job at demystifying the concept of the cloud and at helping the reader make a more informed decision for their library. * American Reference Books Annual *Robin Hastings brilliantly demystifies and explains cloud concepts in plain English so that all readers can make informed decisions about cloud software access, services, and security. Her book covers computer management and security, software, data storage, email management, and staff training. By dividing the book into areas of specific interest within libraries, Robin allow her readers the opportunity to either get detailed information on a critical area of need or a thorough overview of cloud services and practical cloud management best practices. Making the Most of the Cloud: How to Choose and Implement the Best Services for Your Library should be required reading for all library staff, with the IT and administrative level staff at the top of the request list. -- Maurice Coleman, host, producer, and creator, T is for Training; principal, Coleman and AssociatesRobin Hastings has saved me a difficult conversation! Or at least made that conversation a LOT easier. Explaining the ‘Cloud’ and ‘SaaS’ (Software as a Service) can be a challenge – Robin gives you the tools to make those conversations flow, and make your decisions cogently. She has brought together the many options, issues, questions and decisions that surround turning to the Cloud for library solutions. Whether your focus is infrastructure systems like ILS in the Cloud or Web Hosting, or more end user-focused options like web storage for video content or cloud storage for patron files, Robin lays them out clearly and prepares you for any conversation with your organization’s stakeholders about these new services. One pleasant surprise was a chapter on Project Management in the Cloud. Options, basics of pricing, what the services can and cannot do – this is all very valuable and tough to piece together on your own. Her chapter on Social Media alerting services had me instantly browsing the web for a better solution than what I’d been using. A great resource for any library looking to the Cloud for solutions. -- Louis Alcorn, Reference Technology Librarian, West Des Moines Public LibraryRobin Hastings knows cloud technologies. Her in-depth knowledge of how to provide services and infrastructure using these tools is particularly relevant for small, resource thin libraries. Robin writes in clear, easy to understand language, demystifying and making plain the scariest of technological concepts. Equipped with this book, libraries will be able to propel themselves into the 21st century services users and staff expect with little cost and bloodshed. Making the Most of the Cloud is a must have for small libraries. Make sure to put this in your toolkit! -- Jezmynne Dene, Director of Portneuf District Library, IdahoTable of ContentsPreface Chapter 1 - Definitions and Limits of Cloud Computing Chapter 2 - Why Use the Cloud Chapter 3 - ILS in the Cloud Hosted Link Resolvers Hosted Proxy Servers Chapter 4 - Web Hosting Web Content Filtering Video Hosting Chapter 5 - Backups Chapter 6 – Software as a Services (SaaS) iEmployee and other HR services Desk stats for Reference Chapter 7 - Manage Computers from the Cloud File storage Time and Management software Chapter 8 - Email Chapter 9 - Project Management Chapter 10 - Social Media Chapter 11 - Graphics Chapter 12 - Security Chapter 13 - Training Chapter 14 - Afterword and Resources

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Book SynopsisAs more and more academic libraries consider offering online credit courses or converting face-to-face courses to online, instructional librarians need to quickly get up to speed about online course design and delivery. Even the most seasoned instruction librarian may be intimidated by the thought of converting their classroom course into an online course. Based on both sound research in the area on of online pedagogy and extensive teaching experience, this book includes ideas for:1.Creating innovative and interactive information literacy tutorials that engage students. 2.Addressing common pitfalls of online instruction including communicating with students, designing a course that is easy to navigate, and getting the most out of the course management system. 3.Developing assignments and assessments that work in an online environment4.Incorporating the ACRL Information Literacy Competency Standards for Higher Education into the materials development process. A must for both seasoned instruction librarians and those just starting, this book will provide librarians with the practical information needed to move their instruction online and teach a successful course.Trade ReviewYvonne Mery and Jill Newby successfully lead the reader through the process of designing an online information literacy course. For those not designing such a course, Online by Design: The Essentials of Creating Information Literacy Courses still has much to say about online course creation and instruction in general. Writing from their own experiences at the University of Arizona in Tucson, which made a strong commitment to online learning in 2008, the authors begin with a general review of the issues surrounding online instruction and credit-bearing information literacy courses. In the following seven chapters, they provide details and suggestions for developing the course and then the individual course units. In the final chapter, they reflect on the future of online learning and instruction. This is a thorough and well-organized guide that is essential reading for those following in the authors’ path. * portal: Libraries and the Academy *Online by Design provides a clear window into the making of a successful online course. Mery and Newby do an excellent job of sharing their experiences and approach to designing the content needed to actualise their teaching of IL in a technology-rich environment. By taking a no nonsense approach to their writing they focus on the subject at hand and as a result provide a substantial quantity of pedagogical ideas and principles useful in the development of online courses and even face-to-face classes. The subtitle of this book: the essentials of creating information literacy courses, should not be lost on the readers for the suggested guidelines are indeed essential. . . .Online By Design is an important read for both novices and experienced librarians who have a desire or need to develop and design successful online IL courses. * Journal of Information Literacy *This volume is an excellent starting point for academic librarians in acquiring the knowledge and skills needed to create engaging and instructional library programmes. . . .This content is very current, readable and informative, and I recommend it to any information professional needing to create online library instruction courses. While it is an essential guide for a librarian starting to create an online information literacy course, experienced librarians will also benefit from the up-to-the-minute information on current teaching practices and the wealth of practical examples. * Australian Library Journal *Online by Design is a highly accessible primer on information literacy course design, written by two distance services librarians who have designed and taught online information literacy courses. . . .[T]his book contributes something new to the community of practice. It synthesizes the best practices for course design and information literacy in one cohesive structure to help novices in course design to create deep, authentic learning experiences. As librarians look for new ways to reach online students and advance research instruction, Online by Design is a timely read. * The Christian Librarian *Online by Design: The Essentials of Creating Information Literacy Courses is a well-researched , exceedingly readable text, covering every aspect of the course planning process from the early planning phases to assessing the course. Whether you're a new librarian trying to learn about this type of work, an experienced librarian who has never taught online, or someone who teaches online who would like to start a credit- based course, this book will be a valuable resource in your work. -- Lauren Pressley, Associate Director for Learning & Outreach, Virginia Tech University LibrariesTable of ContentsList of Illustrations List of Tables Foreword Preface Acknowledgments Chapter 1: Introduction Perceptions of Online Learning Perceptions of IL Credit Courses Is Online Instruction Effective? Benefits of Online Instruction for Students, Librarians, and Libraries The Challenges of Online Instruction Defining Online Instruction SECTION 1: DEVELOPING THE COURSE Chapter 2: The Nuts and Bolts of Online Credit Courses: What You Need to Know Before You Start The Course Approval Process Online Instructor Roles Competencies Time Commitment Marketing the Course The CMS: A Love/Hate Relationship Quality Matters! Where to Get Training Chapter 3: A Recipe for Success: Cooking up the Curriculum Needs Assessment and Environmental Scanning Writing Goals and Outcomes Information Literacy Topics in an Online Course Course Units: Scope and Sequence Textbooks Resource 3.1: Sample Undergraduate Course Topics and Learning Outcomes Resource 3.2: Sample Graduate Course Topics and Learning Outcomes Chapter 4: Creating a Student-Centered Syllabus: Taking it to the Next Level The Interactive Syllabus What is a Syllabus Good for Anyway? Elements of the Course Syllabus Will They Use It? Resource 4.1: Sample Syllabus Undergraduate Information Literacy Course Resource 4.2: Sample Syllabus Graduate Information Literacy Course SECTION 2: DEVELOPING THE UNITS Chapter 5: Learning Materials 101: Variety is the Spice of Life Underlying Teaching Strategies Aligning Learning Materials and with Learning Objectives Addressing Learning Styles Creating the Materials Universal Design for Learning Using Copyrighted Materials Chapter 6: Tutorials 101: Keeping Students Engaged Passive and Active Learning Writing Student Learning Outcomes Building Interactivity Building Engagement Make it Real Make it Effective Choosing the Software Developing for Mobile Chapter 7: Assignments 101: Making it Real, Related, and Rewarding Assignments: More than Busy Work Creating Meaningful Assignments Best Practices in Assignment Development Collaborative Assignments Workload Management Resource 7.1: Sample Assignments for Graduate Students Resource 7.2: Sample Assignment for Undergraduate Students Chapter 8: But Did They Learn Anything? Assessing and Evaluating The Assessment Cycle Formative and Summative Assessment Assessment Methods A Word about Cheating Evaluating Teaching Effectiveness Resource 8.1: Pre-Post Test Questions Resource 8.2: Research Portfolio Requirements Chapter 9: New Models for Teaching and Learning MOOCs Digital Badges The Flipped Classroom Mobile A New Instruction Librarian Index About the Authors

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Book SynopsisImplementing Web-Scale Discovery Services: A Practical Guide for Librarians is a source for librarians seeking to evaluate, purchase, and implement a web-scale discovery service. The book breaks down each phase of the project into decision points and action plans to help librarians select and implement a system that meets their specific needs.Trade ReviewThompson provides a 'how to do it' manual for librarians on identifying, evaluating, selecting, configuring, customizing, implementing, and maintaining a web-scale discovery service that will provide access to a wide range of resources from one interface. She begins by profiling the four commercial contenders in this arena: EBSCO Discovery Service, Ex Libris’ Primo, ProQuest’s Summon, and OCLC’s WorldCat Discovery Service; this comparative evaluation is an outstanding feature of the text and can serve as a springboard before contacting vendors. . . .The text will be useful to any library faced with the dilemma of deciding which system best suits its needs; fortunately the small universe and the step-by-step considerations of this text make that task somewhat easy. * American Reference Books Annual *[T]his book...[is] a useful guide to implementing web-scale discovery services. It is worth reading by any librarian thinking about purchasing such a service. * Australian Library Journal *Implementing Web-Scale Discovery Services is a great overview of the concepts, current products, and what you need to know to get started. This book answers the question of "where do I start, and what do I need to know going in?" -- Michael Sauers, Technology Innovation Librarian for the Nebraska Library Commission and blogger at The Travelin’ LibrarianTable of ContentsPreface Acknowledgments Chapter 1: The Evolution of Web-Scale Discovery in Libraries Chapter 2: A Closer Look at Web-Scale Discovery Options Chapter 3: Making the Best Content Match for Your Library Chapter 4: Evaluating the Discovery Layer Chapter 5: Other Important Web-Scale Discovery Service Features and Functions Chapter 6: Selecting and Purchasing a Web-Scale Discovery Service Chapter 7: Configuring System Content Integration and Customization for Local Needs Chapter 8: Configuring and Branding the Discovery Layer Chapter 9: Introducing the Service to Users Chapter 10: Usability Testing of Web-Scale Discovery Services Chapter 11: Maintaining a Web-Scale Discovery Service Chapter 12: The Future of Web-Scale Discovery Glossary Index About the Author

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Book SynopsisDesigning Online Information Literacy Games Students Want to Play sets the record straight with regard to the promise of games for motivating and teaching students in educational environments. The authors draw on their experience designing the BiblioBouts information literacy game, deploying it in dozens of college classrooms across the country, and evaluating its effectiveness for teaching students how to conduct library research. The multi-modal evaluation of BiblioBouts involved qualitative and quantitative data collection methods and analyses. Drawing on the evaluation, the authors describe how students played this particular information literacy game and make recommendations for the design of future information literacy games. You'll learn how the game's design evolved in response to student input and how students played the game including their attitudes about playing games to develop information literacy skills and concepts specifically and playing educational games generally. TTrade ReviewBefore launching into information literacy game design libraries would be well advised to avail themselves of this book. Each chapter is replete with graphs and tables illustrating the open-ended nature of game building. The authors do not shy away from reporting on the pitfalls met along the way, and this alone could save potential developers many hours of hard work. BiblioBouts is a work in progress that will need regular tweaking as the technology improves and more is learned about students’ engagement with online learning. . . .The book is recommended reading, as it is well documented and covers the complete game production cycle. * Australian Library Journal *The best practices in this book would be valuable to someone new to the surprisingly complex world of designing information literacy games in a school environment. Librarians and educators can avoid falling into the trap of creating a quiz wrapped in a bad educational game shell by following the advice and examples in the book. -- Scott Nicholson, Because Play Matters game lab, Syracuse University School of Information StudiesThis is an excellent resource for librarians, teachers, designers, and others interested in creating digital games to teach students how to locate, select, and evaluate high quality information resources for academic use. The book guides readers from student learning needs assessment through game design and evaluation, using the authors’ own information literacy game, BiblioBouts, as a detailed case study and design example. Of particular interest are the sets of best practices for game design and game support, enabling readers to learn valuable lessons from the authors’ own design and testing experiences. -- Denise E. Agosto, Associate Professor, The College of Computing & Informatics, Drexel UniversityTable of ContentsList of Figures List of Tables Preface Acknowledgments Chapter 1. The Promise of Games for Information Literacy Instruction Introduction Definitions of Information Literacy The Evolving Concept of Information Literacy Instruction Multiple Approaches to the Information Literacy Concept Methods of Information Literacy Instruction Research on the Benefits of Information Literacy Instruction Barriers to Information Literacy Instruction Games and Learning The Rise of Games in Libraries Games for Information Literacy Instruction Online Information Literacy Games Evaluating Educational Games Summary Chapter 2. The Needs Assessment Introduction Formulating the Game’s Overarching Learning Objective Asking Eight Questions for the Needs Assessment Understanding Why Students Prefer the Open Web Over the Library Research on How Students Judge the Credibility of Online Information Determining the Right Audience for a Library Research Game Summary Chapter 3. The Design of an Information Literacy Game Introduction Premises for the Design of Information Literacy Games Planning the BiblioBouts Information Literacy Game Involving Instructors in Game Play Discussion Summary Chapter 4. The BiblioBouts Administrator Interface Introduction Super Administrator Functionality Game Administrator Functionality Discussion Summary Chapter 5. The BiblioBouts Game Introduction The Structure of the BiblioBouts Game Preparing for Game Play Playing the Closer Bout Playing the Tagging & Rating (T&R) Bout Playing the Best Bibliography Bout Consulting the Post-Game Library User Support for the BiblioBouts Game Enlisting Library Liaisons Using Email Making Videos Available Giving Super Administrators an Account-Login Tool Publishing FAQs Scoring Issues Summary Chapter 6. The Methods Used to Evaluate BiblioBouts Introduction Research Questions Game Diary Forms Pre- and Post-Game Questionnaires for Students Focus Group Interviews with Students Follow-up Interviews with Students Logs of Students’ Game-Play Activity Interviews with Instructors Interviews with Library Liaisons Summary Chapter 7. Preparing Students to Play BiblioBouts Introduction Instructors’ Expectations Research Paper Assignments In-Class Preparation The Challenge of Technology Problems Discussion Summary Chapter 8. How Students Played BiblioBouts Introduction Overview of BiblioBouts Games Styles of Game Play Daily Game Play Activity Time Spent Playing the Donor Bout Time Spent Playing the T&R Bout Total Time Spent Playing BiblioBouts Discussion Summary Chapter 9. How Students Evaluated BiblioBouts Sources Introduction Class Assignments Do Students Submit Relevant Sources to BiblioBouts? Do Students Submit Scholarly Sources to BiblioBouts? Do Students Correctly Identify the Information Formats of BiblioBouts Sources? What Criteria Do Students Use to Assess BiblioBouts Sources? Students’ Credibility and Relevance Assessments Credibility Assessments Relevance Assessments Whether Players and Experts Agree on the Credibility of Online Sources Discussion Summary Chapter 10. How BiblioBouts Influenced Students’ Research Papers Introduction Research Questions and Methods Does Source Quality Improve at Each Step of the Research Process? Do Players Cite Better Quality Sources than Non-Players? Do Players Cite More Sources Than Non-Players? Do Players Cite BiblioBouts Sources in their Research Papers? Discussion Summary Chapter 11. How Students Benefited from Playing BiblioBouts Introduction Improved Perceptions of their Information Literacy Skills Greater Familiarity with Library Databases Exposure to More and Varied Sources Practice Evaluating Sources Learning How to Use the Zotero Citation Management Tool Conducting Library Research Collaboratively Playing a Game While Conducting Library Research Benefits from the Instructors’ Viewpoint Students Who Did Not Benefit from Game Play Discussion Summary Chapter 12. Best Practices for Building Information Literacy Games Introduction Revisiting the Needs Assessment Getting Started on Game Design Developing the Scoring System and How to Win Implementing the Game in Course Contexts Managing the Design Team Game Design Exercise Summary Chapter 13. Best Practices for Administrator, Instructional, and User-Support Services Introduction Designing the Super Administrator Interface Designing the Game Administrator Interface Establishing Instructional Support Services Putting User Support Services in Place Discussion Summary Chapter 14. The Future of Information Literacy Games Introduction The Future of Information Literacy Games Lessons Learned from BiblioBouts Ideas for Future Online Information Literacy Games Conclusion Appendix A. Game Diary Form for Students Appendix B. Pre-game Questionnaire for Students Appendix C. Post-game Questionnaire for Students Appendix D. Focus Group Interview Questions for Students Appendix E. Follow-up Interview Questions for Students Appendix F. Game Logs Appendix G. Personal Interview Questions for Instructors Appendix H. Personal Interview Questions for Library Liaisons Bibliography

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Book SynopsisTrade ReviewBooks about web resources often consist of lengthy lists of long URLs, many of which were out of date before publication. Written by Dodsworth and Laliberté, this new guide to online historical geographic resources is not one of those books. Yes, the book has lists, but they make up only a small portion of the total volume. In addition, most sites listed originate with university libraries or government agencies, which tend to have somewhat more stable URLs. With its detailed descriptions of cartographic resources and the authors’ guidance on the use of those resources, this is a valuable book for librarians. For example, the section on fire insurance maps contains a short history of insurance cartography as well as a brief discussion of color and symbols, scale and corrections, uses in historical research, and a guide to accessing these resources. Overall, this is a very useful introduction to geographic resources (primarily maps and aerial imagery). Although the chapters are brief, they provide adequate summaries of resources. Readers needing more information should consult the reference section located at the end of each chapter. . . .[T]he book is very useful for librarians and others looking for a quick primer on historical cartographic resources located on the web. Summing Up: Recommended. Lower-division undergraduates and above; general readers. * CHOICE *This is the 6th in title in the Practical Guide for Librarians series, intended to provide help to librarians with planning and implementing new library services and programs. This particular guide, as stated in the preface, introduces the wide variety of options available online for exploring history using geographic information. With the explosion of digitized historical content on the Web, this guide is indeed timely. The first chapter introduces map history in general, along with basic map concepts, and the second explores various online options for locating and retrieving digitized historical maps. Three remaining chapters describe and help users locate historical geographic information, including: surveys and plans; photographic (aerial) images; textual information (e.g., gazetteers, directories, and writings); sound recordings; and other ephemera. The authors emphasize resources produced by libraries and archives in the United States, Canada, and the United Kingdom, but many of these include collections that are global in scope. Each chapter also lists recommended resource by state or province. The resources noted would be useful in supporting research in a variety of disciplines beyond history, including agriculture, natural resources, urban studies, archaeology, and more. This work would be beneficial for new reference and instruction librarians with an interest in historical and geographical resources, or for experienced library professionals looking to expand their reference repertoire. * American Reference Books Annual *Dodsworth and Laliberte's book is a beautifully produced guide that will help anyone seeking to use historical maps and other cartographic resources on the Web. It is especially useful because it is a comprehensive single point of access to Web resources. -- Danny Dorling, Halford Mackinder Professor of Geography, University of Oxford and honorary president of the Society of CartographersIf you have ever looked at a historic map and thought, ‘This is great, but I don't understand it!’, Discovering and Using Historical Geographic Resources on the Web is for you. Dodsworth and LaLiberté unfold the mystery behind digital historical maps, so that you, as an educator or library professional, can help your users apply these maps effectively in their studies, research, and everyday lives. -- Rosa Orlandini, president of the Association of Canadian Map Libraries and ArchivesTable of ContentsList of Tables and Figures Preface Introduction Chapter 1. Map Basics and the Research Process Chapter 2. Historical Maps Chapter 3. Historical Plans and Surveys Chapter 4. Historical Photographic Image Resources Chapter 5: Historical Online Textual, Visual, and Audio Resources About the Authors Index

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Book SynopsisMany librarians donât have the technical expertise needed to create online tutorials. Creating Online Tutorials: A Practical Guide for Librarians will help guide them through the basics of designing and producing an online tutorial.Trade ReviewOnline tutorials are an essential tool in the flipped, blended, and online learning environments commonplace in education today. From managing your project to evaluating it, Creating Online Tutorials provides all the practical tools and advice necessary for librarians, whether novice or seasoned tutorial designers, to develop effective and accessible learner-centered tutorials. -- Clarence D. Maybee, Assistant Professor of Library Science and Information Literacy Specialist, Purdue University LibrariesRempel and Slebodnik have written a valuable resource for any librarian involved in the creation of online instructional tutorials. Their straightforward and practical approach makes the tutorial creation process much less intimidating, as well as much more understandable, to any librarian involved in planning, creating, or assessing online instructional products. -- Benjamin Oberdick, Head of Information Literacy, Michigan State University LibrariesTable of ContentsList of Figures and Tables Preface Acknowledgments Chapter 1 – Getting Started with Online Tutorials Chapter 2 – Planning – Begin with the End in Mind Chapter 3 – Analysis - Use the Power of Information to Shape Your Tutorial Chapter 4 – Designing Your Tutorial – Choosing and Organizing Your Content Intentionally Chapter 5 – Development – Tools for the Task Ahead Chapter 6 – Development – Putting the Pieces Together for All Learners Chapter 7 – Implementation – Making Sure Your Tutorial is Usable and Used Chapter 8 – Evaluation – Measuring the Impact of Your Tutorial to Guide Decision Making Chapter 9 - Maintenance – Sustainable Approaches for Revising Appendix 1 Index About the Authors

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Book SynopsisTrade ReviewRobin Hastings has created a great guide to outsourcing technology. Her book provides tips on everything you need to know about outsourcing, from the initial contract to setting up and managing a variety of outsourced technology, including software, web development, and even outsourced IT staff. A must-read if you have too many techie projects and not enough techie staff. -- David Lee King, Digital Services Director, Topeka & Shawnee County Public Library, Kansas, and publisher at davidleeking.comOutsourcing Technology is a practical, step-by-step guide for all facets of outsourcing library needs. As a library trainer, the guidance and resources included in the "Tech Training" chapter provide excellent foundations that I have used in my own work. If you're looking for an all-in-one book about outsourcing for libraries, Robin Hastings' Outsourcing Technology is the one. From Assessment to Training to Innovation, she covers the spectrum in easy-to-grasp-and-implement steps. If you are a library director who just needs to get things done, Robin Hastings' Outsourcing Technology is your guidebook on outsourcing. Hastings takes a straightforward, practical approach to every piece of the process. -- Patti Poe, Continuing Education Consultant, Northeast Kansas Library SystemLibrary technology author and speaker, Robin Hastings, states in the preface that 'technological know-how is expensive and difficult to keep in-house,' regardless the size of a library’s information technology (IT) budget. However, she believes smaller libraries can be just as forward thinking as larger libraries in meeting their patrons’ technology needs. Her goal in this book is to provide a resource to help those smaller libraries supplement or create an IT staff from outsourced consultants and vendors. . . .Outsourcing Technology is a conversational and practical guide for busy librarians who need quick advice on standard library technology issues. It is recommended for smaller libraries in particular. * Technical Services Quarterly *Table of ContentsPreface Acknowledgments Chapter 1. Why Outsource Technology? Chapter 2. Assessing the Library’s Environment Chapter 3. Outsourcing Relationships Chapter 4. Outsourcing Software Chapter 5. Outsourcing Tech Support Chapter 6. Outsourcing Web Development and Design Chapter 7. Outsourcing Tech Training Chapter 8. Outsourcing Security Chapter 9. Consultants and Outsourcing IT Knowledge Chapter 10. Innovative Outsourcing Chapter 11. Learning from Outsourcing About the Author Index

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Book SynopsisAs more users expect to use their mobile devices, librarians will want and need to develop the necessary skills to reach this growing user base. Mobile Devices: A Practical Guide for Librarians will aid libraries and librarians as they go through the process of planning, developing, implementing, marketing, and evaluating mobile services.Trade ReviewThis title is definitely a very practical guide for librarians. It goes through the process of planning and developing to evaluating mobile services and resources. It not only provides the ‘why’ but also the ‘how’ to get a library up and running with mobile technology. * Australian Library Journal *A must-read for any librarian looking to take their library into the mobile world. This book not only offers the why but also the how to get your library up and running. -- Michael Sauers, Technology Innovation Librarian for the Nebraska Library Commission and blogger at The Travelin’ LibrarianIn Mobile Devices: A Practical Guide for Librarians, Ben Rawlins provides a comprehensive look at the mobile landscape and the implications these devices have on library services. There is something here for everyone. From chapters explaining how to build working code to get your mobile presence up and running to discussions about assessment and metrics to determine the value of mobile services and devices, the book is an excellent primer for getting started and learning about the mobile environment for libraries. -- Jason Clark, Digital Initiatives Librarian, Montana State University LibrariesTable of ContentsPreface Acknowledgments Chapter 1. Why Mobile Matters Chapter 2. User Expectations and the Impact of Mobile Technologies on Libraries Chapter 3. Deciding and Planning Mobile Library Services and Resources Chapter 4. Developing Mobile Optimized Library Websites Chapter 5. Developing Library Applications for iOS Chapter 6. Developing Library Applications for Android Chapter 7. Mobile Websites and Applications Offered by Library Vendors Chapter 8. Mobile Services and Solutions for Users and Library Personnel Chapter 9. Evaluating and Maintaining Your Mobile Services and Resources Chapter 10. Marketing Your Library’s Mobile Services and Resources Chapter 11. Emerging Mobile Technology Index About the Author

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Book SynopsisDigital Literacy and Digital Inclusion: Information Policy and the Public Library examines the interrelationships between digital literacy, digital inclusion, and public policy, emphasizing the impacts of these policy decisions on the ability of individuals and communities to successfully participate in the information society.This book is the first detailed consideration of digital literacy and digital inclusion as policy problems and as core issues in information policy and libraries. The unique features of this book includedrawing together the key themes and findings from the discourse on digital literacy and digital inclusion widely spread among many fields;analyzing digital literacy and digital inclusion as policy issues, both being driven and regulated by policy;building on a wealth of original research conducted by the authors using different quantitative and qualitative data collection approaches on four different continents when analyzing these issues, providing unique exampleTrade Review[T]his is a valuable book for policy makers, . . . [and] for those who help influence policy as well as put policy into action, like state libraries, federal agencies, and state and national library organizations. * Library Preservation 2 *This book is an important and invaluable resource for library staff, managers, planners and policy makers as well as teachers and students. Digital literacy and digital inclusion are social justice and human rights issues, and it is not simply a matter of providing technology and assuming people will be able to use it. The unique knowledge and skills of library staff are a central part of protecting these rights. * Australian Library Journal *Table of ContentsAcknowledgments List of Acronyms List of Figures and Tables Preface Chapter 1: Introduction and Overview Chapter 2: The Evolution of the Digital Society Chapter 3: Defining Digital Literacy and Digital Inclusion Chapter 4: Public Policy, Literacy, and Inclusion Chapter 5: Libraries as Institutions of Digital Literacy and Inclusion Chapter 6: Models of Digital Inclusion: South Korea, the Netherlands, and Australia Chapter 7: Moving Toward Digital Inclusion: Colombia, Honduras, and Ghana Chapter 8: Recommendations for Policy, Practice, Advocacy, and Research References About the Authors

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Book SynopsisIn Introduction to Reference and Information Services in Today's School Library, one of Americaâs premier school library educators covers the A-Z of both reference and information services for todayâs library. Lesley Farmer discusses everything from teaching students how to use sources to both in-person and virtual reference service.Trade ReviewThis school library reference resource is a valuable tool for both current school librarians, as well as for use in school library courses. Farmer argues that the need for school librarians to assist patrons as they work to navigate through the abundance of digital content and information available to them is more crucial than ever. The author examines the reference and information services provided by school libraries in the context of the current digital and information age. School librarians are afforded with the tools and strategies to examine and assess the needs of the information seeker, in addition to helping students find and use the information they need in an efficient and effective manner. * School Library Connection *Authored by the coordinator of the librarianship program at California State University Long Beach, this work is geared specifically to librarians and media specialists working in the K-12 setting, as well as children’s librarians in public libraries. . . .The individual bibliographies in the chapters can be used separately in classes for future school media specialists, while the compiled bibliography for the book as a whole at the end serves as an excellent resource for future needs. The index helps readers to find specific areas of needed information as well. * American Reference Books Annual *This volume describes library reference and information services in schools in the context of the current digital age, emerging technologies, informational needs, and students. It discusses information, information seekers, and the role of school librarians in providing these services, then specific aspects: determining the school's needs, what can be provided with the existing resources, and what can be added; assessing information behaviors and techniques for researching and retrieving information from print, nonprint, and digital resources; developing resource collections, criteria for specific formats and populations, and core resources at different school levels; providing access, including arranging, cataloging, virtual access, and disability requirements; standards and strategies for conducting face-to-face and virtual reference interactions, as well as consortia and outsourced digital reference services; providing reference and information services instruction, including information literacy standards, instructional design, different modes of instruction, and embedding instruction into the curriculum; selecting and organizing services, and content and format issues; dealing with legal and ethical issues; and managing services and strategic planning. * protoview.com *Introduction to Reference and Information Services in Today’s School Library is very suitable for courses that prepare students for work in school libraries. The writing style is very clear and students will find the book accessible. Everything a new school librarian needs to know is in this book. -- Jennifer Branch, Coordinator and Associate Professor, The School of Library and Information Studies, University of AlbertaTable of ContentsChapter 1: What Does Reference and Information Service in Today’s School Look Like? Today’s World Sidebar: Inventing Reference and Information Services Defining Terms Reference and Information Services within the School Library Program Sidebar: Gathering RIS Baseline Data References Chapter 2: Determing Your Community’s Needs Environmental Scan User Populations Developmental Issues Special Populations Adult Needs SWOT Analysis Conclusions References Chapter 3: Assessing Information Behaviors Interacting with Information The Added Task of Information Seeking Intermediaries Youth’s Information Behaviors Children’s Information Behaviors Teens’ Information Behaviors Ethical Issues in Teens’ Information Behavior General RIS Implications Theories of Information Behavior Optimizing Information Seeking Strategies A Question of Behavior Quality A Note about Information Architecture Searching Print Resources Searching the World Wide Web Searching Database Aggregators Considering Other Literacies Manipulating Information Sidebar: Constructing Questions Assessing Information Behaviors References Chapter 4: Developing Resource Collections What is a Reference Resource? Profile of the Typical Reference Resource Types of Reference Sources Encyclopedias Dictionaries Almanacs and Yearbooks Atlases Handbooks and Manuals Biographical Sources Guides to Other Sources Selecting Reference Sources Generic Reference Selection Criteria Selecting Electronic Reference Sources Factors in Choosing Formats Sidebar: Humans as Reference Sources Selection Processes Selection Steps Selection Tools Reference Sources Life Cycle Core Reference Collection Suggestions Elementary Middle School High School Professional Resource Sharing References Chapter 5: Providing Physical Access Cataloging and Organization Digital Reference Resource Access The Big Picture about Library Portals Sidebar: The Merits of Browsing References Chapter 6: Conducting Reference Interactions Standards Librarian Standards Reference Service Standards Youth-Specific Standards The Physical and Virtual Context of Reference Interaction Interacting with Populations with Special Needs Purposeful RIS Interaction Types of Reference Questions Reader’s Advisory Sidebar: What is the Real Question? RIS Interactions in Online Environments Online Visual Interaction Online Interactive Skills Collaboration Basics of Collaboration Partnerships Collaborative Activities Sidebar: Student iSquads References Chapter 7: Providing Reference and Information Services Instruction Information Literacy and Learning Standards Instruction to Improve Information Behaviors Side Bar: Mapping the Curriculum Instructional Design Side Bar: Research Presentation Rubric Resources Instructional Delivery Time Issues Space Issues Staffing Instructional Method Student Participation Side Bar: Learning Activity Collaborative Planning Checklist Dealing with Major Research Projects Side Bar: Sample Social Justice Learning Activity References Chapter 8: Curating Reference and Information Services What is Curation? Packaging Information Purpose-Specific Information Packaging Format-Specific Information Packaging Dynamic Packaging of Information Branding References Chapter 9: Dealing with Legal and Ethical Issues Legal Issues RIS Ethics and School Librarians Library Position Statements Dealing with Ethics Sidebar: Equity in the Library/ Media Center Research Ethics Teaching Legal and Ethical Information Behavior Ethics Isn’t Easy References Chapter 10: Managing Reference and Information Services Facilities for RIS RIS Technology Issues RIS Staffing Issues RIS Policies and Procedures RIS Finances School Library Public Relations and Marketing Strategic Planning and Assessment Comparative Assessment Sidebar: RIS Planning Guide Planning for the Future References Index About the Author

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Book SynopsisBefore the Web existed, anyone who wanted free information had to use the library. Now, a wealth of information on every possible service is accessible online. To compete in the digital age, libraries must provide outstanding customer service to their virtual users.In Serving Online Customers: Lessons for Libraries from the Business World, Donald A. Barclay carefully examines business literature to identify the best customer service practices of online companies and shows readers how to adapt these practices to the library environment. Chapter coverage includes these critical areas:Improving the Self-Service Experience Bringing Reference Service to the Online CustomerAdding Libraries to the Distance Education MixDesigning Library Websites for Both Trust and PleasureImplementing Recommendation Agents and Avatars into Online ServicesLinking Continuous Assessment to Online Service ImprovementThis book will help any library greatly enhance their online users' experience and help bring new Trade ReviewWhen designing services for online customers, libraries can learn much from looking both within and outside the profession. A few years back, for example, the ready-to-implement ideas of David Lee King’s Designing Digital Experiences helped librarians guide discussions at their institutions around the idea of focusing on the user experience. This book takes a more academic tone with its historical look at problems traditionally plaguing library services and provides case examples of how similar problems have been handled in the business sector. * Library Journal *Barclay looks clearly at libraries and what they are doing in the digital sphere and what their potential could be by taking a more business-like stance in online service. His analyses are well supported by comprehensive references at the end of each chapter. . . .There is much to learn from Serving online customers, and I am sure lessons will be learned that the author did not anticipate. If you are involved in online service delivery in libraries, then you will find considerable value in this small package. * Australian Library Journal *In his book, Barclay describes why libraries no longer hold the monopoly as sources of information for users in the digital age. Instead, many of them find themselves in direct competition with business. Barclay explains how libraries are, and are not, similar to business and suggests that in order to survive, libraries need to rethink how they provide online services. He suggests that libraries should not think of themselves as being in direct competition with business, but instead should see themselves as a part of a larger 'business ecosystem.' Barclay posits that to survive in the online environment, libraries need to learn how to evolve and co-exist with business. To that end, he suggests that a wealth of e-commerce-related research information is available in areas that librarians may find helpful in adapting library practices to better serve online users. In the beginning of his book, Barclay provides a listing of journal titles and an annotated listing of books in various business-related subject areas that may be of interest to librarians. In relation to libraries, the remaining chapters provide an entertaining read on the historical contexts of self-service technologies, reference services, online education, Website design, artificial intelligence, and assessment of online services. One chapter is even devoted to the online successes of the pornography industry and how libraries could use them to improve their online services. While the book does contain . . . practical information on how libraries can adapt their online presence in each of these areas to better serve patrons, the book’s real value is found in the author’s historical perspectives. Readers will find that the book is well indexed, sources are well cited, and relevant side bar stories are found throughout the chapters. * American Reference Books Annual *Barclay's analysis of business insights and strategies reveals useful approaches for shaping online library services. Librarians in all settings will read his diagnosis of the state of library websites and find many practical applications and changes to consider. -- John J. Burke, library director & principal librarian, Gardner-Harvey Library, Miami University MiddletownTable of ContentsIntroduction Chapter 1: Living in the Market: Libraries And Businesses Chapter 2: What Librarians Can Learn from the Business Literature Chapter 3: Unlikely Sources: What Librarians Can Learn from the Shady Side of the Web Chapter 4: Understanding the Self-Service Experience in the Online Environment Chapter 5: Services for Remote Users: Librarians in Search of a Niche Chapter 6: Online Education: Will the Twenty-First Century Library Be on Board? Chapter 7: Designing Websites: Trust And Flow Chapter 8: Artificial Intelligence in the Library: The Time Is Some Day (Maybe) Chapter 9: Assessment in the Online Environment: An Unmet Challenge About the Author

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Book SynopsisApple Inc. has sold more than 500 million iPhones, iPads, and iPodTouches. Library patrons are increasingly coming to libraries with the expectation that their Apple devices will work flawlessly with library servicesor that they can find an iPad to use at the library if they don't have one of their own. Libraries and librarians today are expected to be adept with the latest technology and to be able to apply it to popular use as well as scholarly research. Using iPhones and iPads: A Practical Guide for Librarians offers library professionals a clear path to Apple readiness. The authors, a librarian and a software developer at a prominent research library, combine their experience in library public services and mobile technology to provide easy-to-follow, step-by-step instructions to help you get up to speed on:oEnsuring that your library website and online resources are iDevice-friendlyoCreating a custom app for your library and making it available in iTunesoStarting an iPad lending prTrade ReviewThe primary audience for this book includes librarians and library IT staff with clear, easy-to-follow instructions for using iDevices for a variety of purposes across all types of libraries. . . .This title is a good purchase if your school is considering iDevices. * School Library Connection *The success of this book comes from the detailed practical information supported by step-by-step guides, examples and references for obtaining further information. This book is recommended for anyone working in a library who wishes to learn more about the capabilities of these devices within a library setting. * Australian Library Journal *Using iPhones, iPad, and iPods provides an in-depth look at how patrons are using iOS devices, and how libraries can make resources compatible for these devices. Additionally, Matthew Connolly and Tony Cosgrave provide detailed information on how to offer and lend iOS devices to patrons, and how these devices can be valuable tools for library staff. Using iPhones, iPad, and iPods is a valuable resource for libraries implementing or planning to implement iOS devices into library services. -- Ben Rawlins, assistant library director & digital services coordinator, Georgetown CollegeTable of ContentsPreface Introduction Part I: iDevices in the Hands of Library Patrons Chapter 1: Assessing iDevice Usage Chapter 2: Making Websites iDevice-Ready Chapter 3: Making Library Resources iDevice-Ready Chapter 4: Making a Custom iDevice App Part II: Lending iDevices to Library Patrons Chapter 5: Deciding Which Devices to Support Chapter 6: Making the Case, Financing, and Purchasing for an iDevice Lending Program Chapter 7: iDevice Configuration Chapter 8: Configuring E-Books and E-Readers Chapter 9: Configuring Resources for Multimedia Chapter 10: Promoting Your iDevice Services Chapter 11: Assessing Your iDevice Programs Part III: iDevices in the Hands of Librarians and Staff Chapter 12: Learning iDevice Tips and Tricks Chapter 13: Using iDevices for Library Work Chapter 14: Adding Apple TV Appendix: Recommended iDevice Apps About the Authors Index

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Book SynopsisDo you want to improve the usability of your library website, but feel that it is too difficult, time-consuming, or expensive? In this book, you will learn that in-house usability testing on a budget is not only feasible, but it is practical, sustainable, and has the potential to lead to remarkable improvements of the content, design, and layout of your website. Usability Testing: A Practical Guide for Librarians will teach you how to:Make the case for usability testing Define your audience and their goalsSelect a usability testing method appropriate for your particular contextPlan for an in-house usability testConduct an effective in-house usability testAnalyze usability test results and make decisions based on those resultsCreate and implement a plan for ongoing, systematic usability testingStep-by-step instructions, along with a myriad of examples, allow you to use this book as a practical guide, and adapt the techniques for your own context. Techniques are appropriate for librariesTrade ReviewUsability Testing: A Practical Guide for Librarians is precisely what it sets out to be and exactly what library staff need in an age when strong user experience design is not only lauded but expected – a practical guide for librarians who realize aspects of their web interfaces aren’t working as well as they would like but aren’t sure what to do about it. Blakiston details the process of usability testing clearly, thoroughly and, most importantly, with librarians’ specialized needs and often limited resources in mind. A must-read for anyone committed to making library interfaces and websites more usable. -- Emily Daly, Librarian for Education and Head of Assessment & User Experience, Duke University LibrariesBlakiston translates the usability testing literature into the language of library world, a world where sometimes the usability budget can only afford few candy bars and the most practical recruitment pool for test subjects is the traffic in your lobby. Her book lives up the promise of offering ‘a practical guide,’ walking you through the roles you need to fill, pitfalls to avoid, and showing ways to document data and reports. It helps you understand why it’s important to get started — or keep going — and not to worry too much about your lack of budget, staffing, and expertise. But it also challenges you to aim higher, beyond a few usability tests and toward a sustainable usability program. -- Josh Boyer, Head, User Experience, North Carolina State University LibrariesTable of ContentsPreface Acknowledgements Chapter 1: Why Usability Testing Matters Chapter 2: Conducting Your Own Usability Testing Chapter 3: Identifying Your Audience and Their Tasks Chapter 4: Selecting a Method Chapter 5: Planning a Usability Test Chapter 6: Conducting a Usability Test Chapter 7: Analyzing Your Findings and Making Improvements Chapter 8: Ongoing Usability Testing Chapter 9: Keeping Up the Momentum Appendix Index About the Author

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Book SynopsisWill library technical services exist thirty years from now? If so, what do leading experts see as the direction of the field?In this visionary look at the future of technical services, Mary Beth Weber, Head of Central Technical Services at Rutgers and editor of Library Resources and Technical Services (LRTS), the official journal of ALA's Association for Library Collections and Technical Services and one of the top peer-reviewed scholarly technical services journals has compiled a veritable who's who of the field to answer just these questions.Experts including Amy K. Weiss, Sylvia Hall-Ellis, and Sherri L. Vellucci answer vital questions like:Is there a future for traditional cataloging, acquisitions, and technical services?How can librarians influence the outcome of vendor-provided resources such as e-books, licensing, records sets, and authority control?Will RDA live up to its promise?Are approval plans and subject profiles relics of the past?Is there a need to curate data through Trade ReviewThe roller coaster of technology-driven change continues to challenge 21st-century librarians. Weber provides an overview of technical services and the impact electronic resources are having on this aspect of librarianship. Contributors are drawn from academic and public libraries to discuss technical services’ contributions to the profession and suggest ways in which the often behind-the-scenes staff may continue to lead the way in developing user-friendly access to a growing variety of digital resources. Collaboration, refocusing, advocacy, and ongoing professional development are recurring themes for coping with profound transitions currently underway in resource management and data curation. Interviews of six practitioners address career advice, speculation about the Resource Description and Access (RDA) standard, and skills needed for technical services workers. This collection provides thoughtful, in-depth analyses of technical services, going beyond the basics provided by John Sandstrom’s and Liz Miller’s Fundamentals of Technical Services. While the climate of perpetual change may sometimes seem daunting, these experts attest to the rewards of engagement in rising to the challenge. VERDICT Recommended for administrators, technical services staff, and information technology faculty. * Library Journal *Rethinking Library Technical Services is perfect for an analytical approach to technical services and would work well as a resource for an analysis or as the assigned text in a technical services course. * VOYA *While each chapter centers on a different topic relating to technical services, they are all worth a read, and I would recommend this book to any technical services librarians whose positions are focused on a specific skill but who are looking to step outside of that skill. I also recommend the book to library directors interested in gaining a better understanding of technical services or who want to reconfigure the department to better fit the library’s overall mission. . . .[T]he book offers good examples of what libraries have done with their technical services departments, conveys the truth of the statement 'that librarians [today], technical services librarians in particular, are standing on shifting sands,' and emphasizes that following old standards can be detrimental to the library as a whole. * Law Library Journal *The authors are experienced librarians with a wide variety of specialties. The collection is a largely successful discussion of current and future trends, which concludes with interviews with working professionals discussing the skills necessary for technical services work in the future. . . .In addition to being a thorough review of the state of technical functions in academic libraries, the essays provide a good description of what these jobs will be like for library professionals and paraprofessionals. * Technical Services Quarterly *Weber’s Rethinking Library Technical Services is thoughtful and focused on the big picture, furnishing context and background that make for good understanding of its subject…. If you are reading to know where technical services is now and might be headed, Weber’s book is… thorough….[This book] merit[s] a serious reader’s attention. * Technicalities *Rethinking Library Technical Services offers positive outlooks originating from the technical services profession itself. It provides an extensive and detailed picture of the current states of affairs and complex functions found in the many aspects of current technical services departments, but best of all it provides positive suggestions, and hopeful advocacy for the profession rather than dismal forecasts of doom, or continuing the folly of policies that blindly propose cutbacks and downsizing.... [T]his book is useful for librarians in all types of libraries, and especially for students in library and information science considering a career in technical services. * Library Resources & Technical Services (LRTS) *Table of ContentsIntroduction Chapter 1: The Future of Traditional Technical Services Julie Renee Moore and James L. Weinheimer Chapter 2: The State of Technical Services Today Mary Beth Weber Chapter 3: Metadata, MARC, and More Sylvia Hall-Ellis Chapter 4: Restructuring Monograph Acquisitions in Academic Libraries: Innovative Strategies for the Twenty-First Century Michael Luesebrink Chapter 5: The Management of Electronic Resources: An Overview Alice Crosetto Chapter 6: Research Data and Linked Data: A New Future for Technical Services? Sherry Vellucci Chapter 7: Skills for the Future of Technical Services Erin E. Boyd and Elyssa Gould Chapter 8: Breaking Up Is Hard to Do: The End of Technical Services?: A Think Piece on the Future of Technical Services Amy Weiss Chapter 9: Interviews/feedback from the profession Index About the Contributors About the Editor

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