Description
Book SynopsisTrade ReviewRobin Hastings has created a great guide to outsourcing technology. Her book provides tips on everything you need to know about outsourcing, from the initial contract to setting up and managing a variety of outsourced technology, including software, web development, and even outsourced IT staff. A must-read if you have too many techie projects and not enough techie staff. -- David Lee King, Digital Services Director, Topeka & Shawnee County Public Library, Kansas, and publisher at davidleeking.com
Outsourcing Technology is a practical, step-by-step guide for all facets of outsourcing library needs. As a library trainer, the guidance and resources included in the "Tech Training" chapter provide excellent foundations that I have used in my own work. If you're looking for an all-in-one book about outsourcing for libraries, Robin Hastings' Outsourcing Technology is the one. From Assessment to Training to Innovation, she covers the spectrum in easy-to-grasp-and-implement steps. If you are a library director who just needs to get things done, Robin Hastings' Outsourcing Technology is your guidebook on outsourcing. Hastings takes a straightforward, practical approach to every piece of the process. -- Patti Poe, Continuing Education Consultant, Northeast Kansas Library System
Library technology author and speaker, Robin Hastings, states in the preface that 'technological know-how is expensive and difficult to keep in-house,' regardless the size of a library’s information technology (IT) budget. However, she believes smaller libraries can be just as forward thinking as larger libraries in meeting their patrons’ technology needs. Her goal in this book is to provide a resource to help those smaller libraries supplement or create an IT staff from outsourced consultants and vendors. . . .Outsourcing Technology is a conversational and practical guide for busy librarians who need quick advice on standard library technology issues. It is recommended for smaller libraries in particular. * Technical Services Quarterly *
Table of ContentsPreface Acknowledgments Chapter 1. Why Outsource Technology? Chapter 2. Assessing the Library’s Environment Chapter 3. Outsourcing Relationships Chapter 4. Outsourcing Software Chapter 5. Outsourcing Tech Support Chapter 6. Outsourcing Web Development and Design Chapter 7. Outsourcing Tech Training Chapter 8. Outsourcing Security Chapter 9. Consultants and Outsourcing IT Knowledge Chapter 10. Innovative Outsourcing Chapter 11. Learning from Outsourcing About the Author Index
