Description
Book SynopsisProvides information on how to implement the ideas outlined in "The Five Dysfunctions of a Team".
Table of ContentsWhy a Field Guide? xiii
Section One: Getting Clear on the Concept 1
The Case for Teamwork 3
A Quick Overview of the Model 7
Two Important Questions 9
Section Two: Overcoming the Five Dysfunctions of a Team 11
Overcoming Dysfunction #1: Building Trust 13
Overcoming Dysfunction #2: Mastering Conflict 37
Overcoming Dysfunction #3: Achieving Commitment 51
Overcoming Dysfunction #4: Embracing Accountability 61
Overcoming Dysfunction #5: Focusing on Results 69
Section Three: Answering Questions and Anticipating Problems 81
Common Questions 83
Objections from Participants 89
Obstacles to Avoid 93
Section Four: Building the Team 101
Team-Building Road Map 103
The Initial Off-Site 107
Tools and Exercises in Detail 113
Glossary of Terms 143
Resources 149
Acknowledgments 153
About the Author 155
