Description

Book Synopsis
Fully revised and updated with brand new material and cases on issues surrounding sustainability and AI in the context of customer services, plus a brand new chapter on 'Customer service and sustainability'. Explains not only the theory behind the importance of customer service but how to put this theory into practice.

Customer Service for Hospitality and Tourism

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£37.04

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RRP £38.99 – you save £1.95 (5%)

Order before 4pm tomorrow for delivery by Sat 10 Jan 2026.

A Paperback by Louise Hudson

2 in stock


    View other formats and editions of Customer Service for Hospitality and Tourism by Louise Hudson

    Publisher: Goodfellow Publishers Limited
    Publication Date: 1/30/2025
    ISBN13: 9781917433105, 978-1917433105
    ISBN10: 1917433107
    Also in:
    Business, Finance & Law Hospitality, sports and leisure industries

    Description

    Book Synopsis
    Fully revised and updated with brand new material and cases on issues surrounding sustainability and AI in the context of customer services, plus a brand new chapter on 'Customer service and sustainability'. Explains not only the theory behind the importance of customer service but how to put this theory into practice.

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