Description
Book SynopsisFully revised and updated to consider recent developments in the industry, the sixth edition of Managing Airports: An International Perspective provides comprehensive and cutting-edge insight into the processes behind running a successful airport.
Logically structured and embellished with illustrative diagrams and tables throughout, this edition approaches management topics from a strategic and commercial perspective and provides an innovative and accessible understanding of how modern-day airports are operated. Containing a plethora of global case studies covering a range of different airports from many different parts of the world, the book maintains a balance between coverage of key principles and practice of airport management, together with thorough consideration of current and topical issues. This edition has been updated to include:
â New content on the significant economic and operational impacts of the COVID-19 pandemic on the global air transport indus
Table of Contents
1 Introduction; 2 The structure of the airport industry; 3 Airport economics 4 The airport–airline relationship; 5 Airport operations; 6 Airport service quality and the passenger experience; 7 Provision of commercial facilities; 8 Airport competition and the role of marketing; 9 The economic and social impact of airports ; 10 The environmental impact of airports ; 11 Future prospects
