Interpersonal communication and skills Books

65 products


  • The Art of Asking

    Little, Brown Book Group The Art of Asking

    7 in stock

    Book SynopsisREDISCOVER THE FORGOTTEN ART OF ASKING IN THIS NEW YORK TIMES BESTSELLING BOOK ''Amanda Palmer joyfully shows a generation how to change their lives'' Caitlin Moran''To read Amanda Palmer''s remarkable memoir about asking and giving is to tumble headlong into her world'' Elizabeth Gilbert''The Art of Asking is a book about cultivating trust and getting as close as possible to love, vulnerability, and connection. Uncomfortably close. Dangerously close. Beautifully close'' Brene BrownImagine standing on a box in the middle of a busy city, dressed as a white-faced bride, and silently using your eyes to ask people for money. Or touring Europe in a punk cabaret band, and finding a place to sleep each night by reaching out to strangers on Twitter. For Amanda Palmer, actions like these have gone beyond satisfying her basic needs for food and shelter - they''ve taught her how to turn strangers intTrade ReviewAmanda Palmer joyfully shows a generation how to change their lives * Caitlin Moran, author of HOW TO BE A WOMAN and HOW TO BUILD A GIRL *Amanda Palmer's generous work of genius will change the way you think about connection, love and grace * Seth Godin *To read Amanda Palmer's remarkable memoir about asking and giving is to tumble headlong into her world. Immediately, you notice that her world is really different from yours and mine. Amanda's world is more open, more vulnerable, more fearless, more messy, more surprising, more dangerous, more rich with human encounters and exchanges at every imaginable level. At first, you find yourself thinking, "Goodness, what a crazy world that Amanda Palmer inhabits! How does she possibly endure it?" Then, gradually, as you read along, a doorway opens up in your heart, and you realize, "I want to live in a world exactly like hers". God willing, this book will show us all how to do it * Elizabeth Gilbert, bestselling author of EAT, PRAY, LOVE *Amanda has a direct line with her audience - a lifeline for them and for her, the codependency all truly great performers surrender to . . . she's capable of anything, incapable of telling anything but the truth * Bono *The Art of Asking is a book about cultivating trust and getting as close as possible to love, vulnerability, and connection. Uncomfortably close. Dangerously close. Beautifully close. And uncomfortably close is exactly where we need to be if we want to transform this culture of scarcity and fundamental distrust * From the foreword by Brene Brown, author of the bestselling DARING GREATLY *A story about a life in one dollar bills, from statue to icon, where media doesn't matter, crowds do. Mandatory reading in the digital age, for aspiring artists and their doubtful parents * Nicholas Negroponte, Founder, MIT Media Lab *From this beautiful, heart wrenching story of art comes an incredible account of the nature and future of commerce - or one part, certainly the most important part, of that bit that's new. Here's a truth that someday the economists might begin to grok, but which meanwhile will define everything that's interesting about how art and culture will thrive * Lawrence Lessig, author of FREE CULTURE *This is the kind of book that makes you want to call the author up at midnight to whisper, 'My God. I thought I was the only one * Jenny Lawson, NEW YORK TIMES bestselling author of LET’S PRETEND THIS NEVER HAPPENED *

    7 in stock

    £14.24

  • HarperCollins Publishers Business Secrets Negotiating The experts tell all Collins Business Secrets

    Out of stock

    a huge range and FREE tracked UK delivery on ALL orders.

    Out of stock

    £999.99

  • Talking Heads: The New Science of How

    Vintage Publishing Talking Heads: The New Science of How

    3 in stock

    Book Synopsis'Enjoyable' New Scientist'Delightfully well-written, accessible, surprisingly reflective and humorous' Irish Times'Thoughtful' Irish IndependentFrom neurons to nations, Talking Heads is a stunning survey of the science of human connection and communicationWe are social animals and talking is part of what makes us human.But what purpose does conversation serve? In this revelatory tour of talking, neuroscientist Shane O'Mara explores why we communicate, what happens in our brains when we do it, and what it means for us as individuals, groups and societies.How do our thoughts, memories, and conversations change our brains? What does it mean that we spend most of our thinking lives in a five-minute bubble around the present moment? Why does our sense of self solidify with age, even as we grow more forgetful? In what ways do we imagine futures together? And how do our nations begin as conversations?Moving from the personal to the social and ultimately towards a radical new perspective on the defining phenomenon of our times, populist nationalism, this is the story of how conversation builds the worlds around us - and how, together, we can talk our way into a better tomorrow.'Invaluable ... Fascinating' David Crystal, author of Let's TalkTrade ReviewDelightfully well-written, accessible, surprisingly reflecting ... and humorous * Niamh Jiménez, Irish Times *Surprising... intriguing... enjoyable * New Scientist *In this time of digital disconnection, Talking Heads is a reminder of the enduring power of face-to-face interactions and conversations. It is a thoughtful book that might make you watch what you say. * Irish Independent *Talking Heads ... is mostly interested in big-picture questions: how intact memory supports our sociality and binds us into collective beings who share collective memories. ... The point O'Mara is most keen to make in his book is that entities such as nations 'begin as conversations'... O'Mara is an entertaining guide, full of good stories * Times Literary Supplement *O'Mara delves deeply into the ways we use conversations to create our cultures and build entire nations ... There's a lot in it that resonates * Irish Times *

    3 in stock

    £19.80

  • Springer Nature Switzerland AG Nonverbal Communication in Close Relationships:

    15 in stock

    Book SynopsisThis book is an up-to-date compendium of knowledge on the secret language of close relationships, namely nonverbal routes of communication. In close relationships, as everyone learns sooner or later, the usefulness of words can be somewhat limited, because people (a) mean different things by the same words, (b) mean the same thing by different words, (c) sometimes find it hard to express their feelings in words, and (d) lie. Nonverbal signals therefore often provide the best means of communication. The book points out how decoding (interpreting) nonverbal signals is a major key to success, because often what people say wholly belies how they feel—nonverbal signals reveal their true feelings rather than what they want other people to think their feelings are. This book helps decode those secret signals. The book is written by the leading worldwide experts in the field of nonverbal communication to ensure accuracy, comprehensiveness, and timeliness.Table of Contents1. Interpersonal Oculesics: Eye-Related Signals of Attraction, Interest, and Connection.2. Communication and Communal Emotions in the Learning of Love.3. The Role of Nonverbal Communication in Leadership Skills.4.The Look of Love: Evolution and Nonverbal Signs and Signals of Attraction.5. Love Signals and the Reproductive Force.6. The Verbal and Nonverbal Communication of Romantic Interest.7. Misunderstood Non-verbal Cues in Close Relationships: Contributions of Research Over Opinions.8. What Words Don’t Tell Us: Non-verbal Communication and Turmoil in Romantic Relationships.9. Negative Emotions, Facial Clues, and Close Relationships: Facing the End?.10. Love in the Time of COVID-19: What We Can Learn About Non-verbal Behaviour from Living with a Pandemic.11. Non-verbal communication: From good endings to better beginnings.12. The Functions and Consequences of Interpersonal Touch in Close Relationships.13. Nonverbal Skills in Relationships: Too Little or Too Much May Be a Bad Thing.14. Non-verbal Communication in Relationships as a Link between Affect and Social Intelligence.

    15 in stock

    £104.49

  • Listen Like You Mean It: Reclaiming the Lost Art

    Pan Macmillan Listen Like You Mean It: Reclaiming the Lost Art

    Book Synopsis‘Could there be a more relevant book for our times? . . . Vengoechea implores us to truly hear other people (maybe for the first time) and is the perfect author of a book on why we should listen like we mean it’ – Nir Eyal, author of Hooked and IndistractableHear me out. Does this sound like you?You end a team meeting and can’t recall a single thing that was said.You leave a conversation with a friend feeling disconnected and unfulfilled.You think you and your boss are on the same page, only to find out you haven’t been meeting expectations.Fortunately, listening, like any communication skill, can be improved, and Ximena Vengoechea can show you how. As a user researcher, she has spent nearly a decade facilitating hundreds of conversations at LinkedIn, Twitter and Pinterest. It’s her job to uncover the truth behind how people use, and really think about, her company’s products. In Listen Like You Mean It, she reveals the tips and tricks of the trade, including:– How to quickly build rapport with strangers– Which questions help people unlock what they need to say– When it’s time to throw out the script entirely– How to recover from listener’s drainTrade ReviewThis is a book about generosity and dignity, about caring enough to actually let the truth come through. In the race to build the next big thing, too often we forget to build the right thing -- Seth Godin, author of The PracticeCould there be a more relevant book for our times? While there are plenty of books on persuasion, none tells us how to influence others through the quiet art of understanding. Vengoechea implores us to truly hear other people (maybe for the first time) and is the perfect author of a book on why we should listen like we mean it -- Nir Eyal, bestselling author of Hooked and IndistractableListen Like You Mean It brings an extremely underappreciated skill to the forefront, and illuminates practical ways we can all improve, whether we’re designing products, trying to reach an agreement, or simply listening to a friend. The world would be a better place if we all developed a listening mindset -- Liz Fosslien and Mollie West Duffy, co-authors of the Wall Street Journal bestseller No Hard FeelingsA helpful guide to listening, especially for people in human resources or research careers who depend on keen observational skills to succeed -- Lea Berman and Jeremy Bernard, author of Treating People WellListen Like You Mean It is a delight – a secret handbook for mastering communication in the work world and beyond, from a world-class expert who writes like a friend -- Jake Knapp, author of Make Time and SprintYou know listening is one of the best ways to learn and connect, but how much time have you actually spent analyzing your style and skills? As a user experience researcher, Ximena Vengoechea specializes in the art and science of listening. Her book is full of revealing, instantly applicable ideas for leveraging your strengths and overcoming your weaknesses. -- Adam Grant, author of Think Again and Originals, and host of the TED podcast WorkLifeBeing a good listener is a superpower—and extremely hard to do! Ximena shares with us immensely practical advice in a step-by-step playbook that delights, informs and inspires. A must read for anyone looking to build better relationships at work and grow in their career. -- Alexandra Cavoulacos, founder of The Muse and coauthor of The New Rules of WorkAn engaging and approachable book clearly crafted by a professional communicator, this is an essential guide to listening to and truly hearing others. A helpful read for personal and professional development, or an unsubtle gift for encouraging more meaningful conversations. -- Adam J. Kurtz, artist and author of Things Are What You Make of Them

    £17.09

  • Built to Belong: Discovering the Power of

    Little, Brown & Company Built to Belong: Discovering the Power of

    5 in stock

    Book SynopsisThis fresh, inspiring call to community and connection from an entrepreneur and leader is perfect for anyone feeling alone and ready to set off on a journey to true belonging.Many of us feel more alone than ever despite living in the most connected society in human history. We need to belong in the same way that we need oxygen–our physical bodies require it. We perform better and have greater successes as individuals when we are connected to the collective.Join author Natalie Franke as she shares her story of longing for connection in the chaos and lessons learned on her journey to true belonging. Together we’ll uncover how to: ·Kick scroll-induced jealousy to the curb and transform the way that social media makes you feel about yourself and others ·Overcome loneliness by finding your people and cultivating true community in your personal and professional world ·Strike the balance between camaraderie and competition so that you can live a deeply fulfilled and joyful lifeHuman beings are not highlight reels—we’re done fanning the flames of comparison, drowning in our insecurities, and being pitted against one another. We’re saying no to the endless rat race of getting ahead and goodbye to the narratives that leave us feeling left out and alone.We are destined for something better. We’re made for so much more. Because knit into the fabric of our DNA, we were Built to Belong.

    5 in stock

    £14.24

  • Built to Belong: Discovering the Power of

    Little, Brown & Company Built to Belong: Discovering the Power of

    5 in stock

    Book SynopsisMany of us feel more alone than ever despite living in the most connected society in human history. Join author Natalie Franke on a thoughtful journey to true belonging.We need to belong in the same way that we need oxygen--our physical bodies require it. Biologically, psychologically, emotionally, and spiritually, we perform better and have greater successes as individuals when we are connected to the collective.Societal institutions that once served as the intersections of human connection are rapidly eroding. Younger generations, yearning for connection, turn to online platforms to fill the voids once filled by physical interaction, and to fill the void that loneliness leaves in our hearts, we confuse consumption with connection. With time, comparison becomes an ugly monster that grows bigger with the career accomplishments, alluring beach vacations, and perfect family photos, and slowly, we become addicted to the very thing that is killing us.There is another way--a path to true belonging. Natalie Franke lights the way to a greater understanding of what it means to truly experience and create belonging in our lives and communities. Based on Natalie's own experience as an entrepreneur and community creator, Built to Belong shows us how to change our perceptions and make the choices that allow our lives to reach fullness through their expression in community.

    5 in stock

    £19.80

  • SAY IT NOW! SAY IT RIGHT!: How to Handle Tough or

    Rethink Press SAY IT NOW! SAY IT RIGHT!: How to Handle Tough or

    1 in stock

    Book SynopsisKeeping silent in critical moments results in lost opportunity, broken relationships, and disastrous decisions. SAY IT NOW! SAY IT RIGHT! is a straightforward look at the problem people and organizations face by not speaking up. Despite the digital revolution, we are connecting more but communicating less. SAY IT NOW! SAY IT RIGHT! gives tips and scripts to find your voice and speak up at those critical moments in a way that your message has impact and acceptance.

    1 in stock

    £14.39

  • 10 Rules for Talking: How To Have Difficult

    Bonnier Books Ltd 10 Rules for Talking: How To Have Difficult

    Book SynopsisDo you struggle to get you what you want at work?Do chats at home descend into arguments?Does it sometimes feel like everyone's shouting but no one's listening?Disagreement is nothing new, but psychologist Tim Harkness has noticed that we no longer seem to be able to move our conflicts forward. From the coronavirus crisis to climate change, Brexit to Trump, negotiating who washes the dishes to persuading your boss you need that pay rise - Harkness' simple rules will revolutionise the way you talk.Focusing on 'crucial' conversations, where opinions vary, emotions are strong and the stakes are high, 10 Rules for Talking outlines how to talk to people, both personally and professionally, who don't share your opinion. His rules include recognising that agreement is not simple, respecting your adversary, and de-escalating to keep the conversation safe.Learn how to persuade, respond and - most importantly - keep the conversation progressing. Welcome to a new way of talking.

    £10.44

  • Gespräche auf den Punkt: Impulse für

    Vandenhoeck & Ruprecht GmbH & Co KG Gespräche auf den Punkt: Impulse für

    2 in stock

    Book SynopsisIst es Zufall, wenn Gespräche gelingen? Nein, ist es nicht! Das vorliegende Buch dient als Leitfaden, Gespräche punktgenau zu führen. Basis dafür ist das Kommunikationskonzept des zielorientierten Kurzgespräches. Das Buch führt in das Konzept ein und stellt die Methodik verständlich vor. Die Autor:innen erläutern das Vorgehen an Beispielen und für unterschiedliche Anwendungsbereiche. Besonderes Augenmerk gilt dabei den Fragen: Wie sind Gespräche auf den Punkt aufgebaut? Welche Haltung braucht es dazu? Welche Techniken sind nötig? Worauf ist das Augenmerk zu legen? Das Buch zeigt, wie es in kurzer Zeit gelingt, Lösungen zu finden und erste konkrete Schritte zu ermöglichen. Coaching- und Beratungssituationen kommen dabei ebenso in den Blick wie punktgenaues Agieren in Mitarbeitergesprächen, Meetings, Konferenzen und in digitaler Kommunikation. Ein Buch für alle, die besser kommunizieren und Gespräche erfolgreich auf den Punkt bringen möchten.

    2 in stock

    £18.99

  • Influence: Powerful Communications, Positive

    BIS Publishers B.V. Influence: Powerful Communications, Positive

    Book SynopsisWhen you want to change the world, how do you get the world on board?This is the communications playbook changemakers, entrepreneurs and aspiring leaders everywhere have been waiting for.It uniquely guides you through the Five Traits of Influence, step by step. You'll activate your purpose, identify your audiences, build your brand, construct your plan and master core skills. These essential skills cover changing behaviour, body language, persuasive conversations, creating killer content, storytelling, writing craft, media relations and TED-standard public speaking.Inside, you'll find expert insights, practical tools and handy quick-reference summaries. Accompanying all this is your personal Influence Canvas, where you'll plan your leadership path.This book unlocks the tools previously only accessible to those employing PR and media agencies and development coaches. Learn their secrets and use them for yourself. Whether it's for personal growth or you want to build up a business or movement, Influence will become your go-to coach for leading positive change through powerful communications.

    £17.09

  • Do I Know You

    Johns Hopkins University Press Do I Know You

    Book SynopsisA fascinating history of how we recognize facesor fail to recognize them. In Do I Know You? Sharrona Pearl explores the fascinating category of face recognition and the the face recognition spectrum, which ranges from face blindness at one end to super recognition at the other. Super recognizers can recall faces from only the briefest exposure, while face blind people lack the capacity to recognize faces at all, including those of their closest loved ones. Informed by archival research, the latest neurological studies, and testimonials from people at both ends of the spectrum, Pearl tells a nuanced story of how we relate to each other through our faces. The category of face recognition is relatively new despite the importance of faces in how we build relationships and understand our own humanity. Pearl shows how this most tacit of knowledge came to enter the scientific and diagnostic field despite difficulties with identifying it. She offers a grounded framework for how we evaluate oTrade ReviewThe book serves as a clinical yet compelling breakdown...Do I Know You? may be most compelling to the face blind and super recognizers (or their loved ones), Pearl adeptly broadens the lens with interesting tidbits, demonstrating what our collective obsession with knowing faces means for us as a society, for good and for ill, especially in our digital era.—Washington PostTable of ContentsAcknowledgmentsIntroduction. Inventing a SpectrumChapter 1. Thinking in Cases: A Somewhat Failed Search for OriginsChapter 2. The Blindness of Great Men; or, How Prosopagnosia Was InventedChapter 3. More Men, More Invention: The Other Side of the Spectrum (and Two Sides of the Same Story)Chapter 4. A Super Useless Super Skill: Meet the SupersChapter 5. Face Surveillance at the Border: Checkpoint CharlieChapter 6. Face Recognition Software and Machine Translation: Why Computers Aren't PeopleChapter 7. Is There Dyslexia without Reading?Conclusion. Beyond the FaceCoda. The Detective StoryNotesIndex

    £26.10

  • Misunderstandings About Non-Verbal Communication:

    Springer International Publishing AG Misunderstandings About Non-Verbal Communication:

    3 in stock

    Book SynopsisIn our daily lives, communication is prevalent. We don't just communicate because we want to; we need to. Often, we use words to understand each other. However, there are times when we observe people and try to comprehend their intentions. We rely on "body language". This reliance propagates the misleading idea that people communicate with their bodies just as they do with words. This is where misunderstandings frequently occur, sometimes even due to incorrect concepts propagated by so-called experts. The result is a loss of trust among readers or, worse, the disruption of interactions and relationships. Through a science-based approach, this work is primarily dedicated to all readers aged 18 and above who are passionate about communication and keen to understand others. Additionally, professionals from various sectors will find practical concepts and references for research, study, and daily work.Table of ContentsINTRODUCTIONChapter 1: Faulty Principles of Non-Verbal CommunicationChapter 2: Ocular BehaviorChapter 3: Facial DisplaysChapter 4: Other Body Movements: Gait, Gestures, PostureChapter 5: Space ManagementChapter 6: VoiceChapter 7: OlfacticsChapter 8: Neurovegetative SignalsChapter 9: AppearanceChapter 10: Physical Spaces and ArtifactsChapter 11: Lie DetectionConclusion

    3 in stock

    £98.99

  • Cambridge University Press Emotion Communication by the Aging Face and Body

    15 in stock

    Emotion Communication by the Aging Face and Body | BookCurl

    15 in stock

    £99.75

  • Gnar Country

    HarperCollins Publishers Inc Gnar Country

    10 in stock

    Book SynopsisTrade Review"Gnar Country is a tour-de-force! Startling discoveries about peak performance aging, deep insights into h?uman psychology, and a wonderfully written, laugh-out-loud, page-turning adventure story—only Steven Kotler could dream up and pull off a book this ambitious, smart, and useful!" — Peter Diamandis, founder of the XPRIZE, cofounder of Singularity University, and New York Times bestselling author "There are so many who write, but don’t do. Not Steven Kotler—he is the antithesis of an “armchair expert,” a man who always lives what he writes, and in the case of Gnar Country, writes what he lives. In this refreshingly raw narrative, Kotler personally proves that aging is actually a gateway to exploring new levels of our performance potential—and shows us how to do it. Gnar Country gets you excited to grow older!" — Rich Diviney, retired Navy SEAL commander and bestselling author of The Attributes: 25 Hidden Drivers of Optimal Performance “This book is a trail map for anyone who’s driven to be better at anything. I laughed, winced, and flowed right along with Kotler on his audacious quest to perform at his absolute best at an age when decline seems to be the accepted norm. Screw what people say you can or can’t do past 50...This joyride of a story leaves you with just enough science-backed practical tools to take you where no one believes you can go. If he can shatter his own belief of what’s possible, so can you.” — Rebecca Rusch, 7x world champion ultra-endurance athlete and author of Rusch to Glory "At an age when many adults have already checked into the sofa ride, Steven Kotler went back to school—the old school, the hard knocks school. His innate curiosity, combined with decades of sensitivity and self-awareness drew meaningful lessons from difficult and dangerous situations. Age-associated physical and psychological decline appears inevitable, but Steven demonstrates a different Way, and encourages us all to hold ‘em, not fold ‘em. After all, there will be nothing worse than knowing you could have but didn’t, that now you can't and you're still alive to wish you had." — Mark Twight, alpinist, author, podcast host, and physical trainer (300, Man of Steel, and The Justice League)

    10 in stock

    £22.50

  • What We Do for Love

    Workman Publishing What We Do for Love

    10 in stock

    Book SynopsisLooking for love isn't easy, and it's never what you expect. WHAT WE DO FOR LOVE is a reminder of how true that is. Unlucky in love herself, "Gingy" Beckerman shows us there is always reason to keep trying. "Recaptures in words and line drawings young love in all its glorious agony and possibility."--Glamour; "Charmingly written and illustrated . . . this savory little truffle turns out to be surprisingly poignant, laced with the bitter, the rueful, and the sweet." --Good Housekeeping; "This book would make a perfect gift from a woman to her best woman friend."--Chattanooga Free Press. A BOOK-OF-THE-MONTH CLUB selection.

    10 in stock

    £12.34

  • Help! The Kids Are at It Again: Using Kids'

    Parenting Press Incorporated Help! The Kids Are at It Again: Using Kids'

    Book SynopsisChildren need to learn how to get attention without hitting or whining, deal with feelings without blowing up or giving up, establish and respect boundaries, and solve problems. Using the STAR Parenting process, this book gives parents tools to teach and reinforce these social skills. It offers tools to reduce a parent's role as referee, gives immediate help with a process to handle any sibling conflict, offers easy to understand examples of real-life situations, and gives parents insight into ways they may be encouraging the quarrelling they hate.

    £12.30

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