Hospitality and service industries Books

Book SynopsisReprinted in paperback. The consumption of culture is one of the most important aspects of tourism activity. Cultural tourism includes experiencing local culture, traditions and lifestyle, participation in arts-related activities, and visits to museums, monuments and heritage sites. This book reviews a wide range of qualitative and quantitative research methods applied to the field of cultural tourism, including surveys, mystery tourist visits, visitor tracking, grand tour narratives, collages, researcher-created video, photo-based interviews, ethnographic and actor-network approaches. It provides a practical guide on how to conduct research as well as a discussion and evaluation of the methods.Table of ContentsPart 1: The Evolution of Cultural Tourism Research 1: Developments and Perspectives in Cultural Tourism Research, Greg Richards and Wil Munsters 2: The Traditional Quantitative Approach. Surveying Cultural Tourists: Lessons from the ATLAS Cultural Tourism Research Project, Greg Richards 3: A Comparison of Quantitative and Qualitative Approaches: Complementarities and Tradeoffs, Marjan Melkert and Katleen Vos 4: Blurring Boundaries in Cultural Tourism Research, Esther Binkhorst, Teun den Dekker and Marjan Melkert Part 2: Mixed Qualitative - Quantitative Approaches 5: The Cultural Destination Experience Audit Applied to the Tourist-Historic City, Wil Munsters 6: Combining Methods for the Study of Visitor Behaviour at the Hungarian Open Air Museum, László Puczkó, Edit Bárd and Júlia Füzi 7: Employing the Grand Tour Approach to Aid Understanding of Garden Visiting, Dorothy Fox, Jonathan Edwards and Keith Wilkes 8: Multi-Method Research on Ethnic Cultural Tourism in Australia, Jock Collins, Simon Darcy and Kirrily Jordan 9: Tracking the Urban Visitor: Methods for Examining Tourists' Spatial Behaviour and Visual Representations, Deborah Edwards, Tracey Dickson, Tony Griffin and Bruce Hayllar Part 3: Qualitative Approaches 10: An Application of Grounded Theory to Cultural Tourism Research: Resident Attitudes to Tourism Activity in Santiponce, Mario Castellanos-Verdugo, Francisco J. Caro-González and M. Ángeles Oviedo-García 11: Tales from the Field: Video and its Potential for Creating Cultural Tourism Knowledge, Tijana Raki 12: Using Photo-Based Interviews to Reveal the Significance of Heritage Buildings to Cultural Tourism Experiences, Gregory Willson and Alison McIntosh 13: Measuring the Image of a Cultural Tourism Destination Through the Collage Technique, Ana M. González Fernández, María Carmen Rodríguez Santos and Miguel Cervantes Blanco Part 4: Interdisciplinary Approaches 14: Ethnographic Research on Cultural Tourism: An Anthropological View, Xerardo Pereiro 15: From Local to Global (and Back): Towards Glocal Ethnographies of Cultural Tourism, Noel B. Salazar 16: Assembling the Socio-material Destination: An Actor-Network Approach to Cultural Tourism Studies, Carina Ren 17: Methods in Cultural Tourism Research: The State of the Art, Wil Munsters and Greg Richards

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Book Synopsis*The first book to cover events management from a research angle *Includes a number of case studies to provide a well-rounded approach to the subject *Addresses key concepts, theories and discussions around subjects such as consumer behaviour, authenticity and new technologyTable of ContentsChapter 1: Introduction, Finkel, McGillivray, McPherson & Robinson Chapter 2: Events and Community Development, Jepson & Clarke Chapter 3: Events and Social Capital, Misener Chapter 4: Events and Volunteerism, McGillivray, McPherson & Mackay Chapter 5: Events and Motivations, Gelder & Robinson Chapter 6: Events and Sexual Identity, Waitt & Markwell Chapter 7: Events and Economics, Jago & Dwyer Chapter 8: Events and Management, Goldblatt Chapter 9: Events and Sport Tourism, Nauright, Giampiccoli & Lee Chapter 10: Events and Media Spectacle, Frew Chapter 11: Events and Political Agendas, Finkel Chapter 12: Events and Resistance, McGillivray & Jones Chapter 13: Events and Environmental Awareness, Robinson, Borley & Wale Chapter 14: Events and Technology and Social Media, Foley & Hunt Chapter 15: Conclusions

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Book SynopsisThis book explores the social and cultural constructions and debates of what are dogs and what is leisure. It looks at how working dogs play a significant role in leisure experiences such as ensuring the safety of air transport, and considers the differing roles and changing acceptance of dogs’ involvement in sport. Within the setting of the animal welfare and sentience debates, it examines the leisure needs of dogs and their owners. Providing an original contribution to our understanding of dogs as both participants and objects in the leisure experience, this book is a useful resource for researchers in leisure, hospitality and tourism.Table of Contents1: Introduction 2: Working Dogs 3: Sport Dogs 4: Leisured Dogs and Dogs as Leisure Objects 5: Providing for the Leisured Dog and Dog as Leisure Object 6: The Boarding Kennel and Doggy Day Care Centre: Doggy Holidays and Owner Vacations 7: Doggy Cuisine and Dogs as Cuisine 8: Conclusion

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Book SynopsisThe Asia-Pacific area is notable as one of the fastest growing tourism regions and not surprisingly, tourism in this region has become the major driver of global tourism in general. Nonetheless, tourism industries in Asia Pacific has been challenged in recent years by a number of major crises and disasters including terrorism, outbreaks (e.g. SARS and Bird Flu), natural disasters (e.g. tsunamis, bushfires, flooding), and political crisis (e.g. protests and political instability).The aim of this book is to contribute to the understanding of crisis and disaster management generally, but with a specific focus on the Asia Pacific. With chapters contributed by international scholars and practitioners, this book discusses both the theoretical and practical approaches toward successful crisis and disaster management.Table of ContentsINTRODUCTION 1 Introduction: Major themes and perspectives PREVENTION AND PREPAREDNESS 2: Conceptualising organisational resilience in tourism disaster and crisis management 3: Theoretical perspectives on crimes against tourists The influence of organisational culture on crisis planning: An application of the competing value framework in Chinese hotels 4: How does crisis leadership influence effective crisis readiness? 5: Collaborative communication networks: An application in Indonesia RESPONSE AND RECOVERY 6: Integrating tourism into disaster recovery management – The case of the Great East Japan earthquake and tsunami 2011 7: An analysis of the tourism industry’s management responses to political crises in Thailand 8: From tsunami to recovery: The resilience of Sri Lankan tourism industry 9: Analysing the impact of the 2011 natural disasters on the Central Queensland tourism industry 10: The global financial crisis’ influence on Chinese outbound travel market: A case study of the Shanghai regional market 11: The development of a trans-national tourism risk, crisis and recovery management network 12: The development of new tourism networks to respond to, and recover from the 2011 Christchurch Earthquake RESOLUTION, LEARNING AND FEEDBACK 13: Ecotourism as a sustainable recovery tool after an earthquake 14: The devastation of Darwin: Representing the recovery and reconstruction of Australia after Cyclone Tracy CONCLUSION AND FUTURE DIRECTIONS 15: Conclusions and future directions

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Book SynopsisThe environmental quality and popularity of any tourist destination is the outcome of sustained development, shaped by the socio-economic and physical dimensions of the local environment. Protecting the ‘living landscape’ requires recognizing, promoting and developing the links between economic, social and environmental objectives. This book therefore examines the tourism business in terms of ‘greening’ the local economy, people and environment, establishing the green agenda and investigating its application to the tourism sector.Table of ContentsI: Introduction 1: Profile of Tourism Enterprises 2: The Wider Context 3: Resource Management and Operations 4: Supply Chain Management 5: Local Produce, Local Products 6: Demand 7: Access to the Destination and the Enterprise 8: Enterprise: Managers and Owners 9: Barriers to Progress 10: Conclusions 11: Looking to the future

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Book SynopsisTourism has long been associated with improved health, resulting in a boom of spas, yoga and rejuvenation treatments. Medical tourism itself is a more recent example of niche tourism, with increasing numbers of people travelling abroad in search of cosmetic enhancement and solutions to various serious medical conditions often by surgery. Medical Tourism looks at the background and rise of health tourism, new emerging facets of the sector, and examines how medical tourism benefits local health care providers, economies and the tourism industry as a whole. It offers a unique overview of an emerging component of the tourist industry and a distinct and controversial element of health provision.Table of Contents1: Introduction: Patients without Borders 2: The Antiquity of Health Tourism 3: Mind and Matter: Health Tourism or Cosmetic Surgery? 4: The Rise of Medical Tourism 5: Medical Tourism and the New Asia 6: Marketing Medical Tourism 7: The Economics of Medical Tourism 8: Extremes, Ethics and Inequality 9: But is it Tourism? 10: Global Health

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Book SynopsisThis book presents the re-theorisation of travel and transformation. It explores the factors that influence the behaviours of a traveller, how these become entwined in experiences and how travel experiences continue on a traveller’s return. It uses the notion of transformation to redevelop the temporal and spatial boundaries of physical travel, develop a model for unpacking transformation and to look at new methods in the exploration of travel research.Trade Review"Transformative Travel in a Mobile World" is a benchmark argument for our global and social mediated times. Garth Lean engages with old debates and provides new analytical constructs for the investigation of the possibilities of individual transformation through travel. With theoretical finesse and rich empirical case materials, Garth explores how travel and transformation is performed by drawing attention to the spatial, cultural, embodied, material and emotional dimensions."--Gordon Waitt, University of Wollongong, AustraliaTable of Contents1: Mobilising Travel and Transformation -: Story I – Nicole 2: Investigating Transformative Travel – A Mobile, Embodied and Sensual Approach -: Story II – Andrew 3: ‘Before’ -: Story III – Tegan 4: Travels through Mobile Spaces, Places and Landscapes – A Sensual Essay -: Story IV – Carita 5: ‘During’ -: Story V – Evelyn 6: ‘After’ 7: Afterword: Transformative Travel in a Mobile World

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Book SynopsisRisk management can often be poorly understood and applied in the leisure, sport, tourism (including adventure) and event industries. In particular, there can be a tendency to see the management of risk as simply its avoidance or removal from activities, projects and business ventures. Unfortunately, this can reduce the quality of the activity experience, or mean opportunities for profits are missed. This book is therefore designed for students and practitioners who wish to improve upon past practices, make better management decisions and ensure safer operating environments. It includes: - an explanation of the core underpinning concepts of risk and safety, which can be used at different levels of management, in different countries, for all leisure related industry sectors; - numerous applied examples and case studies from around the world; - many practical hints and tips on how to analyse, assess and control risks and improve on safety; - explanations of the key legal and regulatory underpinnings of risk and safety; - how risk and safety management practices can be developed, and their relevance for health and safety assessments, project risk management and strategic planning.Table of Contents1: The Risk Encounter for the Different Industry Sectors 2: Risk Definitions, Cultures and Practical Processes 3: Key Theories Underpinning Risk Management 4: Risk Management Research, Models and Tool Application 5: Management and Control of Risks 6: Designing Risk Forms, Documentation and Using Assessment Scales 7: Risk Perceptions and Decision Making 8: The Law of Tort and its Relevance for Risk Management 9: Risk and Safety Management 10: Experience, Analysis of Incidents and Accidents 11: Learning from the Past – Case Study Analysis 12: Conclusion

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Book SynopsisAs the field of tourism and hospitality experiences maturity and scientific sophistication, researchers need to fully understand the breadth and depth of existing scales that help explain, understand, monitor, and predict not only behaviour but also consequences of such behaviour as a function of demand and supply interactions in the field. By introducing the importance of measurement and scales and providing groupings of existing scales The Handbook of Scales in Tourism and Hospitality Research serves as the state of the art reference book in the field of tourism, hospitality and allied fields such leisure, recreation, and services management.Table of ContentsSection I: Introductions Section II: Scales by category 1: Scales focusing on individual behavior (motivation, satisfaction, performance, benchmarking, involvement, decision making, benefits – sought, values, lifestyle / segment typologies and the like) 2: Scales examining community and impact issues (IMPAC scales, NEP) 3: Scales examining inter organization and firm issues 4: Scales examining human resource issues 5: Scales examining natural / cultural resource use issues 6: Scales examining cross-cultural issues 7: Scales examining benefits of tourism and quality-of-life scales and the like. Section III: Conclusion 8: Subject Index

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Book SynopsisThis text provides an innovative approach to the pedagogy of contemporary planning processes within different cultural contexts globally. It adopts an innovative multi-disciplinary social science approach and through the inclusion of international case studies, considers the extent to which intelligent design has enabled the needs of disabled residents and visitors to have universal access to social spaces and facilities. In incorporating the consideration into the fabric of the book it will encourage the mainstreaming of universal design and accessible tourism, as keystones of planning processes within the C21st.Trade Review"This book fulfils a need for an accessible text - The use of a wide range of case studies is interesting and the contributions from tourism planners and developers is very worthwhile. There is also good coverage of a range of tourism planning approaches. This book is recommended for undergraduate and postgraduate students on tourism planning and development courses." - Dr Phil Long, Bournemouth University, UKTable of Contents1: Processes and Approaches to Planning and Tourism 1: Approaches to Planning and Tourism 2: Sustainability: From Theory to Practice 3: Critical Approaches to Spatial Analysis 2: Practitioner Approaches in Planning and Tourism 4: How to Plan: The Role of the Planner and Planning in the 21st Century 5: Planning for Tourists and Residents in an Historic Destination – York UK 6: Destination Planning for Disabled People 7: Spatial Planning – Managing Tourism and Recreation in a Lived-in ‘Protected’ Area 3: Global Approaches to Planning and Tourism 8: Planning and Developing ‘Destination Dubai’ in the Context of the United Arab Emirates (UAE) 9: Sustainable Tourism Development of Rural Destinations: The Schist Villages, Portugal 10: Planning for Sustainable Tourism Development in a Context of Regional Instability: The Case of the Lebanon 11: Understanding the Balaton: A Hungarian Case Study in Planning for Tourism 12: National Approaches to Planning and Tourism in Latvia 13: Beyond Enclave Tourism: The Road to Sustainability of Mauritius 14: Cooperation, Local Communities and Planning of a Religious Heritage Site: Valle del Colca, Peru 15: Conclusions: Diverse Paths to Sustainability

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Book SynopsisMountains have long held an appeal for people around the world. This book focusses on the diversity of perspectives, interaction and role of tourism within these areas. Providing a vital update to the current literature, it considers the interdisciplinary context of communities, the creation of mountain tourism experiences and the impacts tourism has on these environments. Including authors from Europe, Asia-Pacific and North America, the development, planning and governance issues are also covered.Table of Contents: Part 1. Mountain Tourism Introduction 1: Overview of Mountain Tourism: Substantive Nature, Historical Context, Areas of Focus : Part 2. Experience Provision in Mountain Tourism 2: Experience Provision in Mountain Tourism: Overview, Contextual Development and Emphasis 3: Wellness Tourism Experiences in Mountain Regions: The Case of Sparkling Hill Resort, Canada 4: Creating Tourist Experiences in European Alpine Areas: Beyond Mass Tourism 5: Motivations for a Destination Wedding in Canada’s Mountain Parks 6: Stamp Books in the Harz Mountains, Germany – Fun not Just for Children 7: Significant Innovation in the Development and Provision of Heli-ski Mountain Experiences: The Case of Mike Wiegele Helicopter Skiing 8: From Winter Destination to All-year-round Tourism: How Focus on Service can Reduce Fluctuation in Demand due to Seasonality : Part 3. People and Communities in Mountain Tourism 9: People and Communities in Mountain Tourism: Overview, Contextual Development and Areas of Focus 10: Tourism-led Amenity Migration in a Mountain Community: Quality of Life Implications for Fernie, British Columbia 11; In the Shadow of Machu Picchu: A Case Study of the Salkantay Trail 12: Transformative Wine Tourism in Mountain Communities 13: Sustainable Tourism in the Carpathians 14: Leisure Living in the Alps 15: Australia’s Alpine Areas: Motivations, Experiences and Satisfaction of Visitors to Mt Kosciuszko : Part 4. Natural Environments and Their Connection to Mountain Tourism 16: Natural Environments and Their Connection to Mountain Tourism:Overview, Contextual Development and Areas of Focus 17: Tourism, Environmental Pragmatism and Changing Attitudes Towards Mountains 18: External and Internal Challenges of Glacier Tourism Development in Iceland 19: Hiking Tourism in Germany’s Low and High Mountain Regions 20: Sustainable Mountain Hiking Practices in Isfahan, Iran 21: Two Canadian Mountaineering Camps: Participant Motivations and Sense of Place in a Wilderness Setting : Part 5. Impacts and Solutions in Mountain Tourism 22: Impacts and Solutions in Mountain Tourism: Overview, Contextual Development and Areas of Focus 23: Regional Collaboration in Community-based Mountain Tourism in World Heritage Sites: The Ifugao Rice Terraces of the Cordillera Central Mountains in the Philippines 24: Mountain Tourism Supply-chain Networks in Cross-border Settings: The Case of Intercerdanya, Spain 25: A Moral Turn for Mountain Tourism? 26: Mountain Tourism in Germany: Challenges and Opportunities in Addressing Seasonality at Garmisch-Partenkirchen 27: Tourism and Change in Nepal’s Mt Everest Region 28: Rural Tourism and Small Business Networks in Mountain Areas: Integrating Information Communication Technologies (ICT) and Community in Western Southland, New Zealand : Part 6. Development, Planning and Governance in Mountain Tourism 29: Development, Planning and Governance in Mountain Tourism: Overview, Contextual Development and Areas of Focus 30: Protected Areas in The Alps: Governance and Contributions to Regional Development 31: Setting the Table for Mountain Tourism: The Case of a South African National Park 32: Governance of French Ski Resorts: Will the Historic Economic Development Model Work for the Future? 33: The Development and Design of Ski Resorts: From Theory to Practice 34: Non-government Organizations’ Mountain Management: A Sustainable Support Model for Southern Oregon’s Mountain Destinations 35: Development and Governance of a Family Destination in the Alps: The Case of Serfaus-Fiss-Ladis : Part 7. Mountain Tourism Implications 36: Mountain Tourism: Implications and Sustainable Futures

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Book SynopsisTo survive in today’s complex economies, it is imperative for companies to understand their consumers in terms of how and why they like to use their products. Distinction based on quality no longer provides competitive advantage. Imagineers use design methods to create meaningful experiences that connect consumers to brands, employees to companies and consumers to consumers. This book explains the background of the need for experiences and then focusses on how to design them. Bringing theory into practice for students of tourism marketing, event planning and business, it provides a window into the creative world of Imagineering.Table of Contentsa: Introduction Part I: Imagineering – Where and When 1: Focus Shift in Western Economies 2: From Target Group to Follow Group 3: From Brand Marketing to Identity Branding 4: A Meaningful Experience 5: Thinking in Terms of Business Models Part II: Imagineering – Who, What and How 6: How Do You Become an Imagineer? 7: The Imagineer’s Work Process 8: The Imagineer’s Design Methodology Part III: I, the Imagineer 9: Warming Up for the Right Side of the Brain 10: I, the Imagineer, Learn to Understand People, their Emotions and Behaviour 11: Working Towards Your Own Signature

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Book SynopsisThe fastest growth in tourism is the culinary sector. Covering farmers markets, taste tours, agri-entertainment, glamping, restaurants, farm shops and more, food tourism has become both an important part of holidaying and a purpose in itself. With growth occurring in most developed countries and tourists searching out culinary tourism throughout the world, this book provides an overall direction to the development of food tourism and a section on the future of this trend.Table of Contents-: Foreword -: Preface Part I: Food Tourism And The Tourist 1: Introduction 2: The Changing Tourist Part II: Farm Produce And Agritourism 3: On-Farm Marketing and Activities 4: Off-Farm Marketing and Retailing 5: Agri-Entertainment or Agri-Tourism 6: Accommodation Part III: Food Tourism – The Wider Picture 7: Independent Garden Centres and Nurseries 8: The Food Offer Part IV: Marketing And The Future 9: Marketing 10: The Future of Food tourism Appendix 1: Culinary, Retail and Tourism Terms Appendix 2: 51 Ways to Promote Your Culinary Business to the Local Community

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Book SynopsisThe fastest growth in tourism is the culinary sector. Covering farmers markets, taste tours, agri-entertainment, glamping, restaurants, farm shops and more, food tourism has become both an important part of holidaying and a purpose in itself. With growth occurring in most developed countries and tourists searching out culinary tourism throughout the world, this book provides an overall direction to the development of food tourism and a section on the future of this trend.Table of Contents-: Foreword -: Preface Part I: Food Tourism And The Tourist 1: Introduction 2: The Changing Tourist Part II: Farm Produce And Agritourism 3: On-Farm Marketing and Activities 4: Off-Farm Marketing and Retailing 5: Agri-Entertainment or Agri-Tourism 6: Accommodation Part III: Food Tourism – The Wider Picture 7: Independent Garden Centres and Nurseries 8: The Food Offer Part IV: Marketing And The Future 9: Marketing 10: The Future of Food tourism Appendix 1: Culinary, Retail and Tourism Terms Appendix 2: 51 Ways to Promote Your Culinary Business to the Local Community

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Book SynopsisTourism continues to grow, and as the industry develops, it is important for researchers and practitioners to fully understand and examine issues such as sustainability, competiveness, and stakeholder quality of life in tourism centres around the world. Focusing on the unique perspective of island tourism destinations, this book outlines impacts on, and potential strategies for protecting, the natural environment, local economy, and local culture. Presenting an interdisciplinary integrated approach, this important collection of new research: - Is the first book to provide coverage on sustainable tourism best practice in island destinations; - Focuses on the unique perspective of islands as destinations, exploring the interplays of competitiveness and quality of life; - Includes a portfolio of conceptual, empirical, and case-based studies written by international experts to give a balanced and comprehensive view. A timely and important read for researchers, students and practitioners of tourism, this book also provides a valuable resource for researchers of sustainability and environmental science.Table of ContentsPart l: Sustainable Island Tourism 1: Sustainability and Tourism Development in Island Territories. 2: Ecotourism and Environmental Management: A Case Study of a Partnership for Conservation in Fiji 3: Rhetoric versus the Realities of Sustainable Tourism: The Case of Cyprus Part II: Competitiveness and Quality of life 4: The Various Faces of Competitiveness in Tourism: A Survey of the extant literature 5: Island Tourism Competitiveness and Sustainability in the Maldives 6: Quality of Life, the TALC, and Sustainability: A Case of CUBA 7: Place Satisfaction, Place Attachment and Quality of Life: Development of a Conceptual Framework for Island Destinations Part III: Sustainability and Alternative Resource use 8: Developing a Sustainable Caribbean Tourism Product 9: Dive Tourism and the Entrepreneurial Process in the Perhentian Islands, Malaysia. 10: Stakeholders’ Perceived Impact of Wind Farms at a Tourism Destination. A Case Study of Jeju Island, South Korea Part IV: Challenges and Future Research Directions 11: Island Tourism: Challenges and Future Research Directions

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Book SynopsisService quality is at the forefront of how the leisure, events, tourism and sport (LETS) sectors operate. An important consideration for any business, and therefore any student of the subject, this new edition of a successful textbook addresses the key points and principles of managing service quality across the industry sector. Fully updated and enhanced, it: - Covers areas such as the experience economy, capacity management and service culture, as well as methods for measuring quality and satisfaction. - Includes numerous case studies to help students apply classroom-based theory to practice. - Is packed with student-friendly pedagogy and full colour illustrations throughout to enhance the learning experience. Considering the underpinning theory of service quality, this book informs the reader of the practical application of service quality management tools and techniques in an industry with distinctive features and challenges. An invaluable read for students within the LETS sectors, it also provides a useful refresher for practitioners working in the industry.Table of Contents-: Introduction to book Part 1: Understanding the LETS Product 1: The LETS Experience Economy 2: Service Characteristics and the Nature of the LETS Product 3: Service Producers and Consumers: A Multidimensional Interface 4: Quality and Satisfaction Concepts Part 2: Designing and Delivering Quality in the LETS Product 5: Service and Experience Design 6: Capacity Management 7: Service Culture 8: Business Improvement Through the Use of Quality Systems and Models Part 3: Monitoring and Enhancing Quality in the LETS Product 9: Principles of Measuring and Monitoring Service Quality and Satisfaction 10: Measuring and Monitoring Service Quality and Satisfaction 11: Business Improvement Strategy: A Navigation Plan for LETS Professionals

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Book SynopsisSpecial interest tourism is growing rapidly due to a discerning and heterogeneous travel market and the demand for more focused activity or interest-based tourism experiences. This book approaches the topic from the perspective of both supply and demand, and addresses the complexities now inherent in this area of tourism. It presents a contextualised overview of contemporary academic research, concepts, principles and industry-based practice insights, and also considers the future of special interest tourism in light of the emergence of ethical consumerism. With a clear, user-friendly structure, the book: -Links theoretical frameworks to clear practical applications. -Reviews key emerging issues for tourism relating to families and faith, the performing arts, active and passive pursuits, therapeutic leisure and travelling. -Includes contributions and case studies from international academics and practitioners to give a truly global overview. Sometimes referred to as niche or contemporary tourism, this book provides a complete introduction to the study of special interest tourism for students.Table of Contents-: Preface 1: Special Interest Tourism: An Introduction Part 1: Family and Faith Tourism 2: Social Tourism 3: Family Tourism 4: Cathedral Tourism 5: Islamic Tourism Part 2: The Performing Arts 6: Literary Tourism 7: Music Tourism 8: Film Tourism 9: Carnival Tourism Part 3: Active or Passive Tourism 10: Sports Tourism: Golf 11: Adventure Tourism Part 4: Therapeutic Leisure 12: Shopping Tourism 13: Food Tourism 14: Garden Tourism Part 5: Travelling Along 15: Transport Tourism 16: Slow Tourism Part 6: Conclusion 17: Conclusion

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Book SynopsisCompletely updated and revised, Cruise Ship Tourism, 2nd Edition covers the economic, social and environmental impacts of cruising, combining the latest knowledge and research to provide a comprehensive account of the subject. Despite the industry growing rapidly, there is a substantial gap in the related literature, and this book addresses the key issues for researchers, students and industry professionals. This second edition: - Reviews the fundamental principles of the industry, the cruise experience from a passenger perspective, marketing, planning and destination development. - Includes case studies throughout, translating theory into practical management advice. - Comprises contributions from over fifty international contributors to portray a truly global perspective. - Provides numerous full colour illustrations to bring the subject to life. A valuable 'one-stop-shop' for those interested in cruise ships and maritime tourism, this new edition from major names in the field is also an invaluable resource for anyone concerned more widely with tourism and business development.Table of Contents1: The world of cruising Part 1: Fundamental principles 2: Power and profits in the global cruise industry 3: Representation without taxation 4: Flags of convenience and the global cruise labor market 5: Corporate social responsibility in the cruise sector 6: Passengers and risk: Health, wellbeing and liability 7: Economics of cruise shipping: The need for a new business model 8: High fees on the high seas? The provision of extra-fee products and services 9: ‘Oceans apart’: Bridging the gap between academic research and professional practice in cruise tourism Part 2: The cruise experience: People and passengers 10: Talent management and the cruise industry 11: A sailor’s life for me: An example of how one port of call has developed in the hope of meeting crew expectations 12: Mediating the cruise experience 13: Conceptualizing the cruise ship tourist experience 14: Managing health-related crises in the cruise industry 15: Cruises, safety and security in a violent world Part 3: Markets, marketing and motivations 16: Safe, secure and sustainable: Attributes of a strong cruise brand 17: The image of cruise ship holidays on Italian television: A comparative analysis 18: Purchasing attributes for cruise passengers 19: Motivations and constraints of cruising for the US and Chinese markets 20: Children and the family market 21: Cruising with Pride: The LGBT cruise market 22: The changing consumer: ‘Digital cruising’ Part 4: Impacts of cruise ship tourism: Stakeholders, politics and power 23: Stakeholders’ perceived gains and obstacles of cruise ship tourism development: the case of La Palma Island 24: Cruise ships and protected areas in the marine biome: An analysis of tourism in the Brazilian context 25: Sailing into stormy waters? Understanding the community impacts of cruise tourism growth in Akaroa, New Zealand 26: Cruise tourism in a remote small island – High yield and low impact? 27: Cruise tourists on the mainland: Itineraries and interactions Part 5: Planning and management for sustainable cruising 28: Environmental reporting in the cruise industry 29: Improving sustainable management of expedition cruise destinations in Australia: Governance and management lessons from the Great Barrier Reef, the Kimberley and Tasmania 30: Sailing in icy waters: Antarctic cruise tourism development, regulation and management Part 6: Ports, destinations and infrastructure development 31: Development of cruise tourism in Saudi Arabia 32: Cruise itinerary planning 33: Is China a new goldmine for cruise companies? 34: Cruising in Asia with a focus on China Part 7: Conclusions and future directions 35: Conclusions and future directions

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Book SynopsisCovering the applied managerial perspective of the travel industry, this book looks at the core disciplines and the application of theory to practice. Considering individual and corporate social responsibility, it teaches effective managerial skills by reviewing legal frameworks, quality management and marketing, financial management, and the management of shareholders and stakeholders. It discusses current trends such as sustainability and governmental emission targets against a background of the needs of a commercial business to innovate and increase profits. A valuable tool for both students and those working in the travel industry, this new edition includes new content, a revised structure and all-new international case studies.Table of Contents-: Introduction - Travel and Operations Management 1: Transport and Logistics Management 2: Business Planning & Strategy 3: Business Development 4: Marketing 5: Human Resources 6: Servicescapes 7: Financial Management 8: Sustainability 9: Travel, Society & Culture 10: Crisis Management and The Future of the Travel Industry 11: Career Development Skills and Strategies in the Travel Industry

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Book SynopsisCovering the applied managerial perspective of the travel industry, this book looks at the core disciplines and the application of theory to practice. Considering individual and corporate social responsibility, it teaches effective managerial skills by reviewing legal frameworks, quality management and marketing, financial management, and the management of shareholders and stakeholders. It discusses current trends such as sustainability and governmental emission targets against a background of the needs of a commercial business to innovate and increase profits. A valuable tool for both students and those working in the travel industry, this new edition includes new content, a revised structure and all-new international case studies.Table of Contents-: Introduction - Travel and Operations Management 1: Transport and Logistics Management 2: Business Planning & Strategy 3: Business Development 4: Marketing 5: Human Resources 6: Servicescapes 7: Financial Management 8: Sustainability 9: Travel, Society & Culture 10: Crisis Management and The Future of the Travel Industry 11: Career Development Skills and Strategies in the Travel Industry

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Book SynopsisTourism is one of the world's biggest industries. Responsible tourism is concerned with the effects of tourism on people, ecology, and communities, and seeks to ameliorate these impacts by providing tourism which benefits host communities, improves working conditions, involves the local community, promotes cultural heritage, and benefits the environment. This book discusses responsible tourism as a whole, including the politics, policy and planning behind it, and major sub-topics such as poverty reduction, the environment, transport, governance, wildlife tours and heritage.Table of Contents1: Introduction PART 1: Responsible Tourism and Responsibilities 2: The Responsible Tourism Debate 3: International Transport and Climate Change: Taking Responsibility Seriously 4: The Consumers of Tourism PART 2: The Central Tenets of Tourism 5: Destination Communities and Responsible Tourism 6: Environmental Performance 7: The Politics of Tourism and Poverty Reduction 8: Governance and Responsible Tourism PART 3: Responsible Tourism in Action? 9: Adventure Tours: Responsible Tourism in Practice? 10: Responsible Wildlife Tourism in Africa 11: Cultural Heritage: World Heritage Sites and Responsible Tourism in Argentina 12: Hospitality Enterprise - a Key Influence 13: Conclusion

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Book SynopsisProviding a wide range of case studies in sustainable tourism planning, this authoritative work presents cases at both international and national levels as well as on a regional, sub-regional, urban, local and site scale. Drawing on the author's world-wide experience and with contributions from professionals in the field, this book takes a comparative approach relating to different economic, political and temporal dimensions, examining established initiatives both in the context of the standards of the time and from a modern perspective looking back. With an emphasis on sustainability, this unique collection is an essential resource for tourism planners, researchers and students.Table of ContentsPART I: INTERNATIONAL AND NATIONAL SCALES OF TOURISM AND LEISURE PLANNING 1: World and National Systems of Heritage Resource Classifi cation (RMP) 2: Planning for Tourism in a Post-industrial Society - a National Case Study from the UK (RMP) 3: Planning for Economic Reconstruction and Change in a Post-war Communist State: Case Study of Poland (RMP) 4: The Pilbara: a Sub-national Australian Study in 21st Century Resource Development Planning 5: The Netherlands: a European Case Study of a Nation Planning with an Over Abundance of Water 6: Israel: a Middle Eastern Case Study of Planning in a Mediterranean/Desert Edge Location (RMP) 7: Denmark: a Scandinavian Case Study of Regional Conservation Planning for Tourism and Recreation 1960-1980 (RMP) 8: Maldives' Tourism Development: a Test Case in the Indian Ocean for Conservation and Economic Development in an Islamic State (RMP towards STP) 9: Sustainable Transport to Tourist Destination Countries PART II: REGIONAL TOURISM PLANNING AND NATURAL RESOURCE PLANNING 10: Introduction to Mountain Region Planning for Conservation and Tourism 11: Introduction to the High Tatras and the Slovak High Tatras Case Study 12: The Polish Part of the High Tatras: the High Tatras and the Zakopane Areas 13: Subregional Resource Conservation Planning: the Firth of Clyde, 1970 - the First New European Strategy for Integrated Leisure and Tourism Development 14: Upland Classical National Park Eco-model: the Plitvice Lakes National Park, Croatia, 1990 15: Community-based Desert Ecotourism, Ancient Cities and Nomadic Cultures - Case Study 1: Petra, Wadi Rum and Aqaba, Jordan - Case Study 2: Tamanrasset and the Hoggar Mountains of the Sahara, Southern Algeria - Case Study 3: Incense Trail of Nabbatean Cities in the Negev, Southern Israel - Case Study 4: Egyptian Ecotourism and Desert Tourism 16: Introduction to UK Upland Planning for Countryside Conservation, Recreation and Tourism - Case Study 1: National Park Planning and Management - Case Study 2: The Upper Derwent Valley in the Peak District National Park - Case Study 3: The Tarka Project in Devon 17: Post-industrial Regional Tourism Planning: the South Wales Valleys - Strategy for Development and Conservation in the 1980s 18: Nature and Culture: Developing a Rural Region's Heritage Trails Through Dolenjska and Bela Krajina in Slovenia 19: Host Cultures and Tourism: Is a Culture Sustainable? 20: Mid-Wales Festival of the Countryside: a Model of Events to Reinforce Rural Culture and Life 21: Den Norske Turistforening - a Voluntary Sector Sustainable Programme in Norway 22: Cycling in the Netherlands - a Sustainable Move Forward for a Whole Nation PART III: COASTAL AND MARITIME PLANNING AND MANAGEMENT 23: Adriatic Coastal Development Planning by Federal Yugoslavia (Now Croatia), 1960-1980 24: Planning the Coastline: England and Wales 1960-1970 25: Mediterranean Action Plan and Blue Plan 26: Tourism Carrying Capacity Assessment in the Mediterranean 1980-2009 27: 'Working with the Sea': the 2008 Dutch National Response to Global Warming and Sea Rise PART IV: HISTORIC CITIES AND SUSTAINABLE TOURISM PLANNING 28: Historic Cities as Sustainable Tourist Destinations 29: Edinburgh: Post-war Urban Planning and Conservation in a World Heritage City 30: Urban Event Tourism: Edinburgh - the Festivals and Many 'Tourisms' 31: Salzburg: Management and Tourism in an Austro-Hungarian Festival City 32: Colonial Williamsburg: a Conserved and Renovated Settlement as a Managed Cultural, Educational and Tourist Centre 33: The Sustainable Historic City Centre: Munich as a Model 34: Post-industrial Urban Centre Landscape Transformation: Central Birmingham (UK) as a Test Case 1960-2010 35: Sustainable Transport in and at Tourist Destination Areas (TDAs) PART V: LOCAL AND SITE SCALE OF TOURISM AND LEISURE SERVICES PLANNING 36: Heritage Conservation Planning, at the Site Scale: Management and Interpretation 37: Historic Sites: Case Studies of Three Battlefields - Case Study 1: Gettysburg, Virginia, USA - Case Study 2: Culloden, Scotland, UK - Case Study 3: Waterloo, Belgium 38: Tivoli: a Unique Danish 'Pleasure Ground' and Theme Park 39: US Heritage Parks and High-capacity Theme Parks in Virginia 40: The New Museumology - Site Interpretation and Animation 41: Regional Park Systems, Identity and Outdoor Recreation in Metropolitan Areas - Case Study: The Huron-Clinton Metropolitan Authority (HCMA), Detroit 42: Beaulieu, UK: Recycling an Historic Private Estate as a Major Tourist Attraction 43: Integrated Community Building Complexes: Experimental Provisions in the Netherlands and the UK - Case Study 1: The Pioneer Health Centre, Peckham, London (1935) - Case Study 2: The 'Meerpaal', Dronten in Flevoland (1967) - Case Study 3: 't Karregat in Eindhoven (1973) - Case Study 4: The 'Agora', Lelystad in Flevoland (1977) PART VI: 'SLICING THE CAKE DIFFERENTLY' - RESORTS, SPAS, PILGRIMAGES AND CITY TOURISM 44: Introduction 45: Resorts are Not Forever - Case Study 1: The Scheveningen Story - Case Study 2: UK 'Sea-Change Programme 2008' - Case Study 3: Bournemouth - a Sustainable Resort? 46: Long-life Pilgrimage Tourism and its Destinations 47: Cities as Sustainable Tourism Destinations"

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Book SynopsisTourism studies at Masters level are often divided into subsets of tourism such as environmental tourism, rural tourism and sports tourism. Now available in paperback, this textbook provides an overview of types of tourism, and common themes studied in courses to allow undergraduate students to become familiar with a wide range of tourism topics at a foundation level, allowing them to make an informed decision about their future studies and career. It will also be a useful text for providing a broad brush introduction to the major topics that are covered in undergraduate courses. Popular subjects like urban tourism, festivals and events and heritage and cultural tourism are covered.Table of Contents1: Introduction 2: From Mass Tourism to Niche Tourism 3: Tourism Geographies & Economies 4: Tourist Behaviour 5: Environmental Tourism 6: Authenticity 7: Image, Semiotics & Identity 8: Urban and Community Tourism 9: Rural Tourism 10: Arts, Festivals & Events 11: Sports & Adventure Tourism 12: Heritage Tourism 13: Cultural Tourism 14: Film Tourism 15: Dark Tourism 16: Gay Tourism 17: Gastronomy 18: Religious Tourism 19: Medical Tourism 20: Cruise Tourism 21: Concluding comments

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Book SynopsisIt often seems that there is more confusion than consensus regarding tourism theory. Does tourism have theories it can truly own, or does it just borrow from other academic disciplines? It can be difficult to understand the theories and conceptual frameworks available, and how to apply these ideas to a research endeavour. This book reviews theoretical perspectives on tourism from planning and management, through marketing and host communities to the tourism consumers themselves. Covering issues such as tour guiding, rural tourism development and destination image, it provides a complete guide to the industry. Including pedagogical features throughout, this book is an accessible approach to a controversial subject.Table of Contents1: Theoretical Perspectives on Tourism-An Introduction Part 1: THEORETICAL PERSPECTIVES ON TOURISM PLANNING AND MANAGEMENT 2: Theoretical Perspectives on Tourism Planning and Development 3: Theoretical Perspectives on Stakeholders in Tourism Management 4: Theoretical Perspectives on Tour guiding 5: Theoretical Perspectives on Rural Tourism Development 6: Theoretical Perspectives on Tourism Innovation 7: Theoretical Perspectives on Tourism Systems and Sustainability Part 2: THEORETICAL PERSPECTIVES ON TOURISM MARKETING AND COMMUNICATIONS 8: Theoretical Perspectives on Tourism Marketing 9: Theoretical Perspectives on Destination Image Part 3: THEORETICAL PERSPECTIVES ON HOST COMMUNITIES AND GUESTS 10: Theoretical Perspectives in the Study of Community Residents and Tourism 11: Theoretical Perspectives on Tourism and Sustainable Community Development 12: Theoretical Perspectives on Identity and Culture Part 4: THEORETICAL PERSPECTIVES ON TOURISM CONSUMERS 13: Theoretical Perspectives on Place Perceptions 14: Theoretical Perspectives on Environmental Attitudes and Travel Choices Part 5: CONCLUSION 15: Theory and the Future of Tourism Research 16: Appendix: Additional Theories Applied in the Context of Tourism

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Book SynopsisDestination competitiveness and sustainability are important issues for many stakeholders within the tourism industry. In recent years, destinations have faced some challenges with respect to maintaining sustainability; they must be cleaner, greener and safer in order to safeguard the life quality of holidaymakers and local residents. Providing an invaluable review of the latests research on the topic, global case studies provide a perspective of the worldwide challenges and solutions arising in the management of tourism destinations. The analysis presents an interdisciplinary approach, including contributions of economists, geographers, managers and marketing professionals.Table of Contents: Contributors : 1 Introduction Andres Artal-Tur and Metin Kozak Part I Managing Destination Competitiveness 2: Tourism Destination Competitiveness and Innovation:The Case of the Spanish Mediterranean Coast Antonio Garcia Sanchez and David Siles Lopez 3: Destination Evaluation through the Prioritization of Competitiveness Pillars: The Case of Brazil Jose Manoel Gandara and Adriana Fumi Chim-Miki 4: Creativity and City Tourism Repositioning:The Case of Valencia, Spain Jose Maria Nacher Escriche and Paula Simo Tomas 5: Visual Semantics and Destination Competitiveness: The Case of Wedding Tourism in Mexico Gerardo Novo Espinosa de los Monteros and Maribel Osorio Garcia Part II Environmental and Climate Change Issues at Destinations 6: The Potential Effects of Climate Change on the Tourism Industry:A Study in Turkey Musa Pinar, Ibrahim Birkan, Gamze Tanil and Muzaffer Uysal 7: Using Tourism to Mitigate Against Climate Change: The Case of the Caribbean Kimberley Blackwood, Juley Wynter-Robertson and Nadine Valentine 8: Green Economy Practices in the Tourism Industry: The Case of Limpopo Province, South Africa Charles Nhemachena, Siyanda Jonas and Selma Karuaihe 9: Environmental Resources and the Hotel Industry: The Case of Slovenia Tanja Mihalic? 10: Ecological Modernization and Environmental Education:The Case of Turkey Habib Alipour and Hossein G.T. Olya Part III Improving Tourism Destination Sustainability 11: Understanding the Seasonal Concentration of Tourist Arrivals: The Case of the South of Spain Jose David Cisneros-Martinez and Antonio Fernandez-Morales 12: Tourism Policy and the Challenge of Seasonality: The Case of the Balearic Islands Margarita Alemany, Maria Antonia Garcia and Angela Aguilo 13: Expenditure and Stay Behaviour of Nature-based Visitors: The Case of Costa Rica Andres Artal-Tur and Antonio Juan Briones-Penalver 14: Socio-economic Profile of Sustainable Tourists and Expenditure at Destinations: A Local-based Analysis in Andalusia, Spain Pablo Juan Cardenas-Garcia and Juan Ignacio Pulido-Fernandez 15: Networking for Sustainable Cultural Tourism Activities and Dynamics: The Case of Oporto Ivana Stevic´c and Zelia Breda 16: Facing the Challenges of Sustainability: The Case of Bulgarian Tourism Mariya Stankova 17: Conclusion Andres Artal-Tur and Metin Kozak : Index

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Book SynopsisTheories within tourism can be difficult, even confusing areas to understand. Developed from the successful Portuguese textbook Teoria do Turismo, Tourism Theory provides clear and thorough coverage of all aspects of tourism theory for students and researchers of tourism. Consisting of five sections and over fifty entries, this book covers nine of the most important models in tourism study. The first three sections examine general concepts in tourism; disciplines and topics; and the tourist, which includes areas such as demand, gaze, psychology and typologies. A fourth section covers intermediation, distribution and travel, reviewing aspects such as travel agencies, tourist flows and multi-destination travel patterns. The final section encapsulates the tourism destination itself, covering organizations, the destination image, supply, seasonality and more. Encyclopedic cross-referencing between entries makes navigation easy, while in-depth analysis, exercises and further reading suggestions for each of the selected areas provide the context and detail needed for understanding. Entries can be used individually as a reference, or as part of the whole for a complete introduction to tourism theory.Table of Contents-: Introduction Section 1: Concepts 1.1: General systems theory and tourism 1.2: Hospitality 1.3: Leisure 1.4: Entertainment 1.5: Recreation 1.6: Tourism and travel 1.7: Food and beverage 1.8: Events 1.9: Landscape 1.10: Authenticity in tourism Section 2: Disciplines and Topics of Study 2.1: Jafari’s interdisciplinary model 2.2: Ethics in tourism 2.3: The anthropology of tourism 2.4: Culture and tourism 2.5: Postmodernity and tourism 2.6: Psychology and tourism 2.7: The sociology of tourism 2.8: Boullón’s theory of touristic space 2.9: Nodal functions 2.10: Tourism public policy 2.11: Tourism planning 2.12: Tourism balance of payments 2.13: Tourism satellite account 2.14: The tourism multiplier effect 2.15: Tourism administration 2.16: Tourism clusters 2.17: Tourism marketing 2.18: The economics of tourism companies 2.19: Sustainability in tourism Section 3: The Tourist 3.1: Tourism demand 3.2: Tourist experience 3.3: Determinant and motivational factors 3.4: Crompton’s destination-choice model 3.5: Schmöll’s tourism consumer choice model 3.6: Urry’s theory of the ‘tourist gaze’ 3.7: Plog’s psychographic model 3.8: Traveller typologies 3.9: Klenosky and Gitelson’s conceptual model on travel agent recommendation process Section 4: Intermediation, Distribution and Travel 4.1: Tourism distribution channels 4.2: Travel agencies 4.3: Computer reservation system 4.4: Mariot’s model of tourist flows 4.5: Campbell’s model of recreational and vacational travel 4.6: Multi-destination travel pattern models 4.7: Defert’s tourist function index 4.8: Pearce and Elliott’s trip index 4.9: Transport and tourism mobility Section 5: The Tourism Destination 5.1: Tourism destinations 5.2: Tourism organizations 5.3: Tourism destination image 5.4: Resorts 5.5: Butler’s model (tourism destination life cycle) 5.6: Prideaux’s resort-development spectrum 5.7: Tourism supply 5.8: Tourism services and facilities 5.9: Tourism infrastructure 5.10: Tourist attraction 5.11: Lodging establishments 5.12: Seasonality

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Book SynopsisIt often seems that there is more confusion than consensus regarding tourism theory. Does tourism have theories it can truly own, or does it just borrow from other academic disciplines? It can be difficult to understand the theories and conceptual frameworks available, and how to apply these ideas to a research endeavour. This book reviews theoretical perspectives on tourism from planning and management, through marketing and host communities to the tourism consumers themselves. Covering issues such as tour guiding, rural tourism development and destination image, it provides a complete guide to the industry. Including pedagogical features throughout, this book is an accessible approach to a controversial subject.Table of Contents1: Theoretical Perspectives on Tourism-An Introduction Part 1: THEORETICAL PERSPECTIVES ON TOURISM PLANNING AND MANAGEMENT 2: Theoretical Perspectives on Tourism Planning and Development 3: Theoretical Perspectives on Stakeholders in Tourism Management 4: Theoretical Perspectives on Tour guiding 5: Theoretical Perspectives on Rural Tourism Development 6: Theoretical Perspectives on Tourism Innovation 7: Theoretical Perspectives on Tourism Systems and Sustainability Part 2: THEORETICAL PERSPECTIVES ON TOURISM MARKETING AND COMMUNICATIONS 8: Theoretical Perspectives on Tourism Marketing 9: Theoretical Perspectives on Destination Image Part 3: THEORETICAL PERSPECTIVES ON HOST COMMUNITIES AND GUESTS 10: Theoretical Perspectives in the Study of Community Residents and Tourism 11: Theoretical Perspectives on Tourism and Sustainable Community Development 12: Theoretical Perspectives on Identity and Culture Part 4: THEORETICAL PERSPECTIVES ON TOURISM CONSUMERS 13: Theoretical Perspectives on Place Perceptions 14: Theoretical Perspectives on Environmental Attitudes and Travel Choices Part 5: CONCLUSION 15: Theory and the Future of Tourism Research 16: Appendix: Additional Theories Applied in the Context of Tourism

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Book SynopsisVisitor management may be considered as a component of destination management at all levels of a destination. It involves a wide range of stakeholders. This book demonstrates current knowledge on visitor management. Visitor Management in Tourism Destinations provides insight into critical concepts such as the visitor experience, service quality, the uses of indicators and frameworks, and interpretation. It also addresses current issues including the social and political dimensions of visitor management, the implementation of monitoring, vandalism and augmented reality. Authored by leading international researchers in the field of visitor management research, this book is primarily aimed at researchers and postgraduate students. Key Features: · Considers critical concepts and influential factors in visitor management. · Illustrates current issues in visitor management. · Research-based case studies contribute to an overall understanding of core issues. · Covers the state-of-the-art in guiding and interpretation.Table of ContentsPART I: Introduction and Foundation Chapter 1: Introduction to Visitor Management in tourism Destinations Chapter 2: Destination Management and Visitor Management: Non-convergent Literatures but Complementary Activities and Issues Chapter 3: Meeting the Challenge of Managing Visitor Experiences at Tourism Attractions Chapter 4: The Social and Political Dimensions of Visitor Management: Rural Home-based Accommodations PART II: Critical Concepts in Visitor Management Chapter 5: Indicators and Standards-Based Visitor Management Frameworks in Achieving Sustainability at Cultural Heritage Sites Chapter 6: Managing Nature-Based Visitors’ Perceived Service Quality, Satisfaction and Future Behaviour Intention Chapter 7: The Relevance of Visitors’ National Park Affinity for Effective Visitor Management in Protected Areas PART III: Current Issues in Visitor Management Chapter 8: Visitor Monitoring in the Tapajós National Forest, Brazil Chapter 9: Tourist Behaviours, Vandalism and Stakeholder Responses Chapter 10: Augmented Reality Application in Museum Visitor Experiences PART IV: The State of the Art in Guiding and Interpretation Chapter 11: Strategies for Successful Interpretation Techniques in Visitor Attractions: The Operationalization of Guided Tours in Museums Chapter 12: Using Heritage Interpretation to Manage Film-induced Tourism at Heritage visitor Attractions Chapter 13: Theories of Learning and their Application in Interpretation Chapter 14: Critical Reflections on the Role of Interpretation in Visitor Management PART V: Conclusion Chapter 15: Current Knowledge and Future Research Directions in Visitor Management

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Book SynopsisThis book covers the ideological motives and religious perceptions behind travel to sites prescribed with sanctity in Judaism, Christianity and Islam. It covers sites that have drawn pilgrims and religious tourists to them for hundreds of years, and seeks to provide an understanding of the complex world of religiously motivated travel. Beginning with contemporary perspectives of pilgrimage across these religions, it then discusses management aspects such as logistics, infrastructure, malevolent behaviour and evangelical volunteers. This book: - Provides a collection of new, contemporary perspectives on pilgrimage. - Reviews the ideological motives, history, mental health, and religious perceptions of tourism to holy cities. - Contains practical applications, models and illustrations of religious tourism and pilgrimage management from a variety of international and academic perspectives. Written by subject experts, this book addresses cultural sustainability for researchers and practitioners within religious tourism, religious studies, geography and anthropology.Table of Contents1: Western Holy Cities and Places – An Introduction Part I: Western Pilgrimage to Holy Cities in Judaism, Christianity and Islam 2: Judaism – Jewish and Israeli Pilgrimage Experience: Constructing National Identity 3: Christianity – Contemporary Christian Pilgrimage and Traditional Management Practices at Sacred Sites 4: Christanity- Christian Pilgrimage to Sacred Sites in the Holy Land: A Swedish Perspective 5: Islam – Contemporary Perspectives 6: Islam – Spiritual Journey in Islam: the Qur’anic Cognitive Model Part II: Managing Pilgrimage Sites in Holy Cities 7: Pilgrimage Policy Management: Between Shrine Strategy and Ritual Improvisation 8: The Management of Pilgrims with Malevolent Behaviour in a Holy Space: a Study of Jerusalem Syndrome 9: Logistics at Holy Sites 10: Protestants and Pilgrimages: the Protestant Infrastructure in Jerusalem 11: The Impact of the Islamic State of Iraq and Syria’s Campaign on Yezidi Religious Structures and Pilgrimage Practices 12: Evangelical Volunteers in Israel as Long-term Pilgrims: Ambassadors for the Kingdom Part III: Closing Words 13: Redeeming Western Holy Places and Contested Holy Cities -: Appendix – Discussion Points

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Book SynopsisMarketing and management processes across industries can be very similar, but contexts vary where political intervention, public interest and local sustainability are involved. The rural business setting is especially intricate due to the assortment of different business opportunities, ranging from traditional agriculture, to tourism enterprise and even high-tech business. This important new textbook on the subject: - Examines key issues affecting rural enterprise and tourism - Explores the breadth of rural enterprise management and marketing across both developed and developing economies - Discusses strategies for business growth within a rural setting, such as knowledge development, proper planning and innovation - Uses a mix of case studies and theoretical content specifically selected to appeal to both student and practitioner readers Including pedagogical features and full colour throughout, this new textbook provides an engaging and thought-provoking resource for students and practitioners of tourism, rural business and related industries.Table of ContentsIntroduction: (Ade Oriade and Peter Robinson) Part 1: Management and marketing rural tourism and enterprise in developed economies 1: Rural enterprise business development: the developed world context (Peter Robinson & Alison Murray) 2: Selling to consumers (Sammy Li, Roya Rahimi & Nikolaos Stylos) 3: Sustainability, CSR and Ethics: Developed economies perspective (Caroline Wiscombe) 4: Community engagement and rural tourism enterprise (Peter Wiltshier) 5: Social enterprise and the rural landscape (Caroline Wiscombe, Liz Heyworth, Sandy Ryder, Lucy Maynard & Charles Dobson) Part 2: Management and marketing rural tourism and enterprise: developing world context 6: The rural business environment in developing economies (Solomon Olorunfemi Olubiyo & Ade Oriade) 7: Marketing and Communications and Rural Business in developing countries (Abiodun Elijah Obayelu & Nikolaos Stylos) 8: Consumers and Rural Tourism in developing Economies (Vivienne Saverimuttu and Maria Estela Varua) 9: Sustainability and Ethics in rural business and tourism in the Developing World (Weng Marc Lim and Sine Heitman) 10: Community engagement, rural institutions and rural tourism business in developing countries (Anahita Malek, Fabio Carbone & Asia Alder) Part 3: Strategies for rural business management and growth 11: Challenges and Strategies for rural business operations in developed and developing Economies (Ade Oriade and Peter Robinson) 12: Developing and Growing Knowledge within rural tourism enterprises (Tony Greenwood and Jo Tate) 13: Collaborate to Innovate: Challenges and Strategies for rural business to innovate (Ainurul Rosli, Jane Chang and Maria L. Granados) 14: Strategies for rural business growth (Crispin Dale, Neil Robinson and Mike Evans) 15: Opportunities for growth: The rural tourism policy and planning perspective (Caroline Wiscombe and Steve Gelder) Conclusion: (Ade Oriade and Peter Robinson)

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Book SynopsisMarketing and management processes across industries can be very similar, but contexts vary where political intervention, public interest and local sustainability are involved. The rural business setting is especially intricate due to the assortment of different business opportunities, ranging from traditional agriculture, to tourism enterprise and even high-tech business. This important new textbook on the subject: - Examines key issues affecting rural enterprise and tourism - Explores the breadth of rural enterprise management and marketing across both developed and developing economies - Discusses strategies for business growth within a rural setting, such as knowledge development, proper planning and innovation - Uses a mix of case studies and theoretical content specifically selected to appeal to both student and practitioner readers Including pedagogical features and full colour throughout, this new textbook provides an engaging and thought-provoking resource for students and practitioners of tourism, rural business and related industries.Table of ContentsIntroduction: (Ade Oriade and Peter Robinson) Part 1: Management and marketing rural tourism and enterprise in developed economies 1: Rural enterprise business development: the developed world context (Peter Robinson & Alison Murray) 2: Selling to consumers (Sammy Li, Roya Rahimi & Nikolaos Stylos) 3: Sustainability, CSR and Ethics: Developed economies perspective (Caroline Wiscombe) 4: Community engagement and rural tourism enterprise (Peter Wiltshier) 5: Social enterprise and the rural landscape (Caroline Wiscombe, Liz Heyworth, Sandy Ryder, Lucy Maynard & Charles Dobson) Part 2: Management and marketing rural tourism and enterprise: developing world context 6: The rural business environment in developing economies (Solomon Olorunfemi Olubiyo & Ade Oriade) 7: Marketing and Communications and Rural Business in developing countries (Abiodun Elijah Obayelu & Nikolaos Stylos) 8: Consumers and Rural Tourism in developing Economies (Vivienne Saverimuttu and Maria Estela Varua) 9: Sustainability and Ethics in rural business and tourism in the Developing World (Weng Marc Lim and Sine Heitman) 10: Community engagement, rural institutions and rural tourism business in developing countries (Anahita Malek, Fabio Carbone & Asia Alder) Part 3: Strategies for rural business management and growth 11: Challenges and Strategies for rural business operations in developed and developing Economies (Ade Oriade and Peter Robinson) 12: Developing and Growing Knowledge within rural tourism enterprises (Tony Greenwood and Jo Tate) 13: Collaborate to Innovate: Challenges and Strategies for rural business to innovate (Ainurul Rosli, Jane Chang and Maria L. Granados) 14: Strategies for rural business growth (Crispin Dale, Neil Robinson and Mike Evans) 15: Opportunities for growth: The rural tourism policy and planning perspective (Caroline Wiscombe and Steve Gelder) Conclusion: (Ade Oriade and Peter Robinson)

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Book SynopsisWith 29 contributors from across Europe and beyond, this work represents a unique and important resource that examines the many relationships between tourism and geopolitics, with a focus on experiences drawn from Central and Eastern Europe. It begins by assessing the changing nature of 'geopolitics', from pejorative associations with Nazism to the more recent critical and feminist geopolitics of social science's 'cultural turn'. The book then addresses the important historical role of Central and Eastern Europe (CEE) in geopolitical thinking, before exemplifying a range of contemporary interactions between tourism and geopolitics within this critical region. Edited by a renowned authority on tourism geopolitics, this book: · Provides the most comprehensive overview of tourism and geopolitics available · Applies a range of geopolitical concepts and approaches to empirical experiences of tourism and mobility in Central and Eastern Europe · Embraces contributions from both established and new academic voices. Pursuing innovative analytical paths, the book demonstrates the interrelated nature of tourism and geopolitics and emphasizes the freshness of this research area. Addressing key principles and ideas which are applicable globally, it is an essential source for researchers, teachers and students of tourism, geography, political science and European studies, as well as for diplomatic, business and consultant practitioners.Table of ContentsPart I: Introduction and Overviews 1: Bringing geopolitics to tourism 2: Tourism and geopolitics: the political imaginary of territory, tourism and space 3: Tourism in the geopolitical construction of Central and Eastern Europe (CEE) Part II: Reconfiguring Conceptions and Reality 4: The Adriatic as a (re-)emerging cultural space 5: Crimea: geopolitics and tourism 6: The geopolitical trial of tourism in modern Ukraine 7: Under pressure: the impact of Russian tourism investment in Montenegro Part III: Tourism and Transnationalism 8: Large-scale tourism development in a Czech rural area: contestation over the meaning of modernity 9: The expansion of international hotel groups into Central and Eastern Europe after 1989 – strategic couplings and local responses 10: Conceptualising trans-national hotel chain penetration in Bulgaria 11: New consumption spaces and cross-border mobilities Part IV: Borderlands 12: From divided to shared spaces: transborder tourism in the Polish-Czech borderlands 13: Finnish-Russian border mobility and tourism: localism overruled by geopolitics 14: Kaliningrad as a tourism enclave/exclave? 15: An evaluation of tourism development in Kaliningrad Part V: Identity and Image 16: Mutli-ethnic food in the mono-ethnic city: tourism, gastronomy and identity in central Warsaw 17: Rural tourism as a meeting ground in Bosnia and Herzegovina? 18: Interrogating tourism’s relevance: mediating between polarities in Kosovo 19: European Night of Museums and the geopolitics of events in Romania 20: The power of the Web: blogging destination image in Bucharest and Sofia Part VI: Mobilities 21: The role of pioneering tour companies 22: The geopolitics of low-cost carriers in Central and Eastern Europe 23: Tourism and a geopolitics of connectivity: the Albanian nexus 24: Heroes or ‘Others’? A geopolitics of international footballer mobility 25: Tourism, mobilities and the geopolitics of erasure Part VII: Conclusions 26: In conclusion

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Book SynopsisThe gap between theory and practice in the leisure, sport and tourism studies areas seems to have widened as scholars have become more specialized. Nevertheless, it is imperative that students be as familiar as possible with a wide range of social and political theory, and also be able to reconcile that knowledge with their own current and future roles as practicing professionals. A comprehensive, multidisciplinary approach to public policymaking and planning in the leisure, sport and tourism sectors, this book: - examines the theoretical issues underpinning public sector policymaking such as political ideologies, leisure wants, needs, demand and benefits, and human rights in leisure, sport, tourism and culture; - discusses the debates surrounding the role of the state versus market, and models of organizational decision-making; and - uses applied sections addressing strategic planning and performance evaluation to provide a link between theory and practical analytical techniques. As well as extensive updating of sources, this new edition examines such topics as libertarianism, theocracy, anti-establishment politics, and the concept of generations. A new chapter presents discussions of a number of 'issues and challenges' facing the leisure, sport and tourism sector. Introducing the subject for undergraduate and postgraduate students of leisure, sport and tourism, this book is also a useful addition to the shelf of any policy maker or practitioner within the industries. This book is accompanied by Open Resources.Table of Contents-: Preface I: SOCIETY, POLITICS, POLICY & PLANNING 1: Introduction 2: Political ideologies 3: Wants, needs, obligations, etc. 4: Human rights and citizenship rights 5: The market versus the state II: PLANNING FRAMEWORKS 6: Public policy-making 7: Types of plan 8: Evaluating approaches to planning 9: U-Plan: participation-based approach to planning III: PLANNING TOOLS 10: Planning tool 1: Consultative 11: Panning tool 2: Facility/service audit: Process & Capacity 12: Planning tool 3:Facility/service audit: Facility use/assessment 13: Planning tool 4: Forecasting demand IV: EVALUATION 14: Economic evaluation 15: Performance evaluation V: SECTORS, GROUPS & ISSUES 16: Policy and planning in particular sectors 17: Policy and planning for particular groups 18: Issues/challenges

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Book SynopsisThe gap between theory and practice in the leisure, sport and tourism studies areas seems to have widened as scholars have become more specialized. Nevertheless, it is imperative that students be as familiar as possible with a wide range of social and political theory, and also be able to reconcile that knowledge with their own current and future roles as practicing professionals. A comprehensive, multidisciplinary approach to public policymaking and planning in the leisure, sport and tourism sectors, this book: - examines the theoretical issues underpinning public sector policymaking such as political ideologies, leisure wants, needs, demand and benefits, and human rights in leisure, sport, tourism and culture; - discusses the debates surrounding the role of the state versus market, and models of organizational decision-making; and - uses applied sections addressing strategic planning and performance evaluation to provide a link between theory and practical analytical techniques. As well as extensive updating of sources, this new edition examines such topics as libertarianism, theocracy, anti-establishment politics, and the concept of generations. A new chapter presents discussions of a number of 'issues and challenges' facing the leisure, sport and tourism sector. Introducing the subject for undergraduate and postgraduate students of leisure, sport and tourism, this book is also a useful addition to the shelf of any policy maker or practitioner within the industries.Table of Contents-: Preface I: SOCIETY, POLITICS, POLICY & PLANNING 1: Introduction 2: Political ideologies 3: Wants, needs, obligations, etc. 4: Human rights and citizenship rights 5: The market versus the state II: PLANNING FRAMEWORKS 6: Public policy-making 7: Types of plan 8: Evaluating approaches to planning 9: U-Plan: participation-based approach to planning III: PLANNING TOOLS 10: Planning tool 1: Consultative 11: Panning tool 2: Facility/service audit: Process & Capacity 12: Planning tool 3:Facility/service audit: Facility use/assessment 13: Planning tool 4: Forecasting demand IV: EVALUATION 14: Economic evaluation 15: Performance evaluation V: SECTORS, GROUPS & ISSUES 16: Policy and planning in particular sectors 17: Policy and planning for particular groups 18: Issues/challenges

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Book SynopsisConsumer research is often central to academic studies in many different fields, and more recently, tourism studies have empirically examined consumer research from various aspects. However, there is a need to provide information for tourism scholars on how to better understand aspects of tourist behaviour. Tourist Behaviour: An International Perspective provides a collection of topics from both theoretical and practical approaches to building and examining the theory of how consumers think and act within the context of tourism consumption. Divided in to six sections, the book presents research within the themes of influence, motivation, choice, and consumption and experience. With contributions from authors in over 15 countries, the book presents an interdisciplinary approach of the latest research in tourist behaviour. Key Features: The most recent global research on this topic. An interdisciplinary approach. Contributors from 15 different countries.Table of Contents1: Introduction PART I: INFLUENTIAL FACTORS 2: Influence of Cultural Distance on Tourist Behaviour 3: Women’s Travel Constraints in a Unique Context 4: Can Perceptions of Italian Organised Crime Affect Travel Behaviour? 5: Women’s Strategies in Golf: Portuguese Golf Professionals PART II: MOTIVATIONS 6: Semi-automatic Content Analysis of Trip Diaries: Pull Factors to Catalonia 7: Motivations for Wedding Tourism: A Demand-side Perspective PART III: DECISION MAKING / CHOICE 8: Hotel Disintermediation and User-Generated Content in the Czech Republic 9: Mapping Destination Choice: Set Theory as a Methodological Tool 10: Effects of Personal and Trip Characteristics on Holiday Choice 11: Drivers of Trip Cancellations among Australian Travelers 12: Cognitive and Affective Bases for Local Seafood Consumption of Tourists PART IV: CONSUMPTION / EXPERIENCE 13: Experiential Travel and Guided Tours: Following the Latest Consumption Trends 14: What Makes Visitors Spend More: Effects of Motivations on Daily Expenditure 15: We are not Tourists. We Fit in this Community PART V: POST-CONSUMPTION / POST-EXPERIENCE 16: Do Negative Experiences of Hospitality Services Always Lead to Dissatisfaction? 17: Structural Equation Modeling - Restaurant Guest Behavioral Intentions 18: Effects of People in Photographs on Potential Visitors’ Evaluations

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Book SynopsisWith a focus on the creation and distribution of packaged holidays, this text covers the fundamentals of business and the relationship between tour operators and destinations. With particular reference to the sustainability of both parties, it reviews the impacts and influences of tour operations and practices on destinations within the overriding context of tour operator responsibility. It addresses the entirety of this key component of the tourism sector, and reflects the shift in recent years from traditional 'sun, sea and sand' holiday to more bespoke packages. Taking into account tour operators as a growing factor among the major emergent economies of the world, this book is: - The first textbook to provide such in-depth content of tour operators and operations. - Written by authors with industry, research and teaching experience. - A wealth of information regarding popular eco, nature and adventure trips, as well as myriad niche and special interest products. Full of international and highly topical case studies, exercises and discussion questions, Tour Operators and Operations: Development, Management and Responsibility is a fundamental text for students of tourism.Table of Contents1: Introduction 2: The Package Holiday and the Rise of the Tour Operator 3: The Operating Environment 4: Product Development 5: Small and Medium-sized Tour Operators 6: Customer Service 7: Financial Planning: Pricing the Package 8: Tour Operators and Key Travel Regulations 9: Distribution (Place) 10: Marketing 11: Human Resources and Managing the Workforce 12: Crisis Management 13: Challenges and Issues: A Look Ahead

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Book SynopsisThis is the first book to address the concept of resilience and its specific application and relevance to tourism, in particular tourism destinations. Resilience relates to the ability of organisms, communities, ecosystems and populations to withstand the impacts of external forces while retaining their integrity and ability to continue functioning. It is particularly applicable to tourism destinations and attractions which are exposed to the potentially harmful and sometimes severe effects of tourism development and visitation, but which also can experience increased resilience from the economic benefits of tourism. Phenomena such as destination communities, wildlife populations and ecosystems are discussed, as well as the ability of places and communities to use tourism and its infrastructure to recover from disasters such as tsunamis, earthquakes, unrest and disease. This book: · Compares the relevance of resilience to sustainability · Contains contributions from many of the leading international authors · Brings together varying viewpoints of both conceptual and applied issues · Includes example case studies from Whistler, western Canada; Sri Lanka; Purnululu National Park, Australia; and the remote Pitcairn Island in the Pacific Tourism and Resilience is relevant for researchers, students and practitioners in tourism and related fields such as development studies, geography, sociology, anthropology, economics and business/management.Table of ContentsPART ONE: INTRODUCTION 1: INTRODUCTION 2: THE DEVELOPMENT OF RESILIENCE THINKING 3: COMMUNITY TOURISM RESILIENCE: SOME APPLICATIONS OF THE SCALE, CHANGE AND RESILIENE (SCR) MODEL PART 2: SOCIO-ECOLOGICAL RESILIENCE 4: SOCIO-ECOLOGICAL BALANCE IN COMMUNITY BASED TOURISM EXPERIENCES: A RESARCH PROPOSAL 5: RESILIENCE AND DESTINATION GOVERNANCE 6: RESILIENCE AND DESTINATION GOVERNANCE: WHISTLER, B.C. PART 3: RESILIENCE AND RESPONSE TO DISASTERS 7: SRI LANKAN TOURISM DEVELOPMENT AND IMPLICATIONS FOR RESILIENCE 8: RESILIENCE, TOURISM AND DISASTERS 9: RESILIENCE AND PERCEPTIONS OF PROBLEMS IN ALPINE REGIONS PART 4: RESILIENCE IN PROTECTED NATURAL AREAS AND INSULAR LOCATIONS 10: Tourism Resilience in UK National Parks 11: RESILIENCE AND PROTECTED AREA TOURISM IN PURNULULU NATIONAL PARK: UNDERSTANDING INTERACTIONS WITH A FOCUS ON COMMUNITY BENEFITS 12: RESILIENCE AND TOURISM IN ISLANDS: INSIGHTS FROM THE CARIBBEAN 13: RESILIENCE AND TOURISM IN REMOTE LOCATIONS: PITCAIRN ISLANDS PART 5: RESILIENCE AND THE TOURISM INDUSTRY 14: ISSUES OF RESILIENCE, SUSTAINABILITY AND RESPONSIBILITY IN TOURISM 15: BETTING ON CASINO TOURISM RESILIENCE: A CASE STUDY OF CASINO EXPANSION IN MACAO AND THE ASIA REGION 16: RESILIENCE AS NEW POLITICAL REALITY PART 6: CONCLUSIONS

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Book SynopsisBuilding upon the book Disappearing Destinations (Jones and Phillips 2010) and its conclusion that promoted the need to recognize problems, meet expectations and manage solutions Global Climate Change and Coastal Tourism explores current threats to, and consequences of, climate change on existing tourism coastal destinations. Part 1 of the book provides a theoretical platform and addresses topics such as sustainability, tourism impacts, governance trade and innovation and how the media addresses climate change and tourism. It also assesses management and policy options for the future sustainability of threatened tourism coastal destinations. Part 2 presents case studies from all regions of the world (Europe, The Americas, Asia, Africa and Australasia) which synthesise findings to make recommendations that can be used to promote strategies that ameliorate projected impacts of climate change on coastal tourism infrastructure and in turn promote the future sustainability of coastal tourism destinations. This is a timely and informative text with appeal to researchers, undergraduate and post graduate students of tourism management, tourism planning, sustainable tourism development and leisure management, coastal tourism/management, environmental management/planning, geography, coastal zone management or climate change studies.Table of ContentsPART: 1 1: Introduction – Coastal Tourism and Climate Change: Current Narratives and Discourse. A. Jones 2: A Rapidly Changing Climate in an Era of Increasing Global Carbon Emissions. C. Galdies 3: Integrated Coastal Zone Management: Policy Evolution and Effective Implementation? M.R. Phillips 4: Climate Change and Tourism Sustainability – The Red Queen Theory: Tourists as Climate Refugees. I. Jenkins 5: Climate Change and its Impacts on Coastal Tourism: Regional Assessments, Gaps and Issues. C. Michael Hall 6: Assessing the Climate Change Risk of a Coastal-island Destination. D. Scott and S. Verkoeyen 7: Climate Change Governance and Trade Policy: Challenges for Travel and Tourism in Small Island Developing States. K. Nurse, D. Edwards and D. Dookie PART: 2 8: Case Study Ireland: Coastal Tourism and Climate Change in Ireland. J.A.G Cooper and S.W. Boyd 9: Case Study Italy: Tourism Management of Climate Change in the Mediterranean Region: Adaptation Strategies in Sardinia and Sicily. R. Cannas 10: Case Study Portugal: Addressing Tourism Development and Climate Change in Small Atlantic Islands: the Case of the Azores. H. Calado, P. Borges, K. Ng and M. Vergílio 11: Case Study Malta: Climate Change and Tourism: Risks, Hazards and Resilience – an Island Perspective. A. Jones 12: Case Study Iceland: Climate Change and Tourism Sustainability and its Effects on Icelandic Coastal Destinations. I. Jenkins 13: Case Study Barbados: Policy, Practice and Science: Perspectives on Climate Change and Tourism in Barbados - Conflict or Congruence? J. Cumberbatch, L. Nurse and K. Francis 14: Case Study Mexico: Riviera Maya – How is the Riviera Maya Tourism Industry Dealing with Climate Change?An Overview of Non-climatic Stressors that Determine the Destination’s Vulnerability to Climate Change. R. Santos-Lacueva, S. Anton Clavé & Ò. Saladié 15: Case Study Dubai: A Theme Park Approach to Climate Change. A. Anthonisz and T. Heap 16: Case Study Vietnam: Climate Change Impacts on UNESCO World Heritage – the Case of Hoi An Ancient Town. H.T. Bui and Tuan-Anh Le 17: Case Study Sri Lanka: Climate Change Challenges for the Sri Lankan Tourism Industry. J. Buultjens, I. Ratnayake and W.K. Athula Gnanapala 18: Case Study Bangladesh: Addressing Climate Change Effects on Coastal Tourism in St Martin’s Island of Bangladesh. A. Hassan and R. Rahimi 19: Case Study Vietnam: Climate Change Vulnerability Assessment of Coastal Tourism in Cu Lao Cham Island V. Dao Truong and Anh Le 20: Case Study New Zealand: Planning Responses to Coastal Climate Change Risks: the Case of Christchurch and the Akaroa Harbour, New Zealand. C. Michael Hall 21: Case Study Turkey: Climate Change and Coastal Tourism: Impacts of Climate Change on the Turquoise Coast. O. Cenk Demiroglu, A. Akbas, M. Tufan Turp, T. Ozturk, N. An and M. Levent Kurnaz 22: Case Study Israel: Coastal Tourism, Coastal Planning and Climate Change in Israel. C. Michael Hall and Yael Ram 23: Case Study Antarctica: Up Against the Ice Barrier: Antarctic Tourism Operators Prepare for the Polar Shipping Code. J. Jabour 24: Case Study Morocco: Mediterranean Morocco, a Vulnerable Development Called into Question. C. Perelli 25: Case Study Zanzibar: Climate Change and Tourism in Zanzibar: Interrogating Impacts and Interventions. T. Said, H. Muzaini and R. van der Duim 26: Climate Change and Coastal Tourism – a Global Perspective: Recognizing Problems – Managing Solutions – Future Expectations. A. Jones

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Book SynopsisThis book reviews all aspects of the phenomenon of mass tourism. It covers theoretical perspectives (including political economy, ethics, sustainability and environmentalism), the historical context, and the current challenges to domestic, intra-regional and international mass tourism. As tourism and tourist numbers continue to grow around the world, it becomes increasingly important that this subject is studied in depth and best practice applied in real-life situations. This book: - Is the first to address a range of theoretical issues relating to mass tourism; - Uses a wide selection of case studies to translate theory into practice, covering the historical rise and fall of UK seaside resorts, the increase in Chinese tourism, conflict between different mass tourism groups, destination transformation from mass to niche tourism, and specific problems facing cruise ships; - Is written by a range of international, established authors to give a global perspective on the subject. Finishing with a speculative chapter identifying potential future trends and challenges, this book forms an essential resource for all researchers and students within tourism studies.Table of ContentsSection 1: Introduction 1: Introduction: Mass Tourism in a Small World Section 2: Theoretical Approaches to Mass Tourism 2: Mass Tourism Does Not Need Defending 3: The Morality of Mass Tourism 4: The Political Economy of Mass Tourism and its Contradictions 5: A Theoretical Approach to Mass Tourism in Italy 6: Sustainability and Mass Tourism: A Contradiction in Terms? 7: Mass Tourism and the Environment: Issues and Dilemmas Section 3: Historical Studies of Tourism Development 8: The Dynamics of Tourism Development in Britain: The Profit Motive and that ‘Curious’ Alliance of Private Capital and the Local State 9: From Holiday Camps to the All-inclusive: the ‘Butlinization’ of Tourism 10: Decline Beside the Seaside: British Seaside Resorts and Declinism 11: Mass Tourism and the US National Park Service System 12: Transport and Tourism: The Perpetual Link Section 4: Case Studies in Modern Mass Tourism 13: Mass Tourism and China 14: Mass Tourism in Thailand: The Chinese and Russians 15: Mass Tourism in Bulgaria: The Force Awakens 16: Mass Tourism in Mallorca: Examples from Calivià 17: Tunisia: Mass Tourism in Crisis? 18: From Blue to Grey? Malta’s Quest from Mass Beach to Niche Heritage Tourism 19: Cruise Ship Tourism in the Caribbean: The Mess of Mass Tourism Section 5: The Future 20: Conclusion: Mass Tourism in the Future

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Book SynopsisAn exploration of Arctic tourism, focusing on tourist experiences and industry provision of those experiences; this is the first compilation to concentrate on the fundamental essence of the Arctic as being a geographical periphery, but also an experiential core that offers peak tourism experiences. Part 1 investigates the depth and dimensions of tourist experiences in the Arctic. Chapters examine the essence of diverse peak experiences and delve into the factors that give rise to these experiences. Part 2 considers the links between these core experiences and the tourism industry that seeks to sustain itself by facilitating such satisfying outcomes.Table of ContentsPART I: INTRODUCTION AND ISSUES: TOURIST EXPERIENCES OF THE ARCTIC AND CREATING TOURIST EXPERIENCES. Chapter 1: Arctic Destinations and Attractions as Evolving Peripheral Settings for the Production and Consumption of Peak Tourism Experiences Chapter 2: Experiencing the Arctic in the Past: French Visitors to Finnmark in the Late 1700s and Early 1800s Chapter 3: Roles of Adventure Guides in Balancing Perceptions of Risk and Safety Chapter 4: The Central Role of Identity in the Arctic Periphery Chapter 5: Tourists and Narration in the Arctic: The Changing Experience of Museums Chapter 6: World Heritage List = Tourism Attractiveness? PART II: CREATING TOURIST EXPERIENCES IN THE ARCTIC Chapter 7: Degrees of Peripherality in the Production and Consumption of Leisure Tourism in Greenland Chapter 8: Northern Lights Experiences in the Arctic Dark: Old Imaginaries and New Tourism Narratives Chapter 9: Exploring the Extreme Iditarod Trail in Alaska Chapter 10: The Arctic Tourism Experience from an Evolving Chinese Perspective Chapter 11: Tourists’ Interpretations of a “Feelgood In Lapland” Holiday- A Case Study Chapter 12: Negotiating Sami Place and Identity: Do Scottish Traditions Help Sami to be More Sami? Chapter 13: Emergence of Experience Production Systems for Mass Tourism Participation in Peripheral Regions: Evidence from Arctic Scandinavia Chapter 14: Factors of Peripherality: Whale Watching in Northern Norway Chapter 15: Responsible Fishing Tourism in the Arctic Chapter 16: Long way up: Powered Two-Wheeled Journeys in Northern Peripheries Chapter 17: Experiences of Marine Adventurers in the Canadian Arctic Chapter 18: Arctic Tourism in Russia: Attractions, Experiences, Challenges and Potentials Chapter 19: Tourism Experiences of Post-Soviet Arctic Borderlands Chapter 20: Arctic Tourism Experiences: Opportunities, Challenges and Future Research Directions for a Changing Periphery

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Book SynopsisService business accounts for more than 75 per cent of the wealth and employment created in most developed market economies. This interdisciplinary Handbook provides a critical and multi-disciplinary review of current service business processes and practices. Broadening our understanding of services in the world economy, the editors push back the frontiers of current critical thinking by bringing together eminent scholars from economics, management, sociology, public policy, planning and geography.Chapters contribute to ongoing debates about the nature and management of service business and the characteristics of service-led economies. Disciplinary perspectives on services, services and core business processes, and the management of service business are explored. Included is a series of case studies from the EU, USA, UK and Australia.Designed as an additional text for undergraduates and postgraduate studies, this book will appeal to students and scholars seeking a multi-disciplinary understanding of this increasingly mainstream field.Contributors: L. Andres, U. Apte, J.R. Bryson, C. Chapain, A. Coad, P.W. Daniels, F. Djellal, M. Ehret, J. Frankish, F. Gallouj, R. Greenwood, C. M. Hall, S. Hollis, A. Jones, U. Karmarkar, C.A. Kieliszewski, P.P Maglio, R. Mason, T. Morris, H. Nath, M. O'Mahony, A. Potter, J. Roberts, R. Roberts, L. Rubalcaba, M. Smets, D.J. Storey, P. Strom, J. Sundbo, D.J. Teece, M. Toivonen, R.H. Tsiotsou, J. Wirtz, F.F. Yang, A.G.O. YehTrade Review'This book presents the newest research on service business from an economic, production and geographical perspective. It contains profound analyses and new approaches. New business trends, internationalization and economic development of service industries are analyzed, as are managerial and innovation issues. The book is a much needed supplement to the current widespread focus on service marketing and Service Dominant Logic. It is highly recommended to all academics, students and practitioners dealing with service business and industrial policy.' --Jon Sundbo, Roskilde University, Denmark'The Handbook of Service Business by John R. Bryson and Peter W. Daniels would be an excellent source of readings for an advanced undergraduate class or multidisciplinary doctoral seminar on service economics. As a bonus the Handbook includes a wealth of suggestions for future research.' --James Fitzsimmons, The University of Texas at AustinTable of ContentsContents: Preface – The Structure of the Handbook Acknowledgements 1. Service Business – Growth, Innovation, Competitiveness John R. Bryson and Peter W. Daniels PART I UNDERSTANDING SERVICE BUSINESS: DISCIPLINARY PERSPECTIVES 2. Growth and Productivity in EU Service Sectors Mary O’Mahony 3. Service Research and Economic Geography Patrik Ström 4. The New Scientific Study of Service Paul P. Maglio and Cheryl A. Kieliszweski 5. The Role of the Big 4: Commoditization and Accountancy Steve Hollis PART II SERVICES AND CORE BUSINESS PROCESSES 6. Green and Sustainable Innovation in a Service Economy Faridah Djellal and Faïz Gallouj 7. The Three-Stage Model of Service Consumption Rodoula H. Tsiotsou and Jochen Wirtz 8. Creating and Capturing Value in the Service Economy: The Crucial Role of Business Services in Driving Innovation and Growth Michael Ehret and Jochen Wirtz 9. Measuring Business Activity in the UK Julian Frankish, Richard Roberts, David J. Storey and Alex Coad 10. The Growth of Information-Intensive Services in the US Economy Uday Apte, Uday Karmarkar and Hiranya Nath 11. Service and Experience Jon Sundbo PART III MANAGING SERVICE BUSINESSES 12. The Organization of Service Business Andrew Jones 13. Managing Experts and Creative Talent David J. Teece 14. Globalization of Services Joanne Roberts 15. Internationalisation of Services: Modes and the Particular Case of KIBS Luis Rubalcaba and Marja Toivonen 16. In Pursuit of Creative Compliance: Innovation in Professional Service Firms Timothy Morris, Michael Smets and Royston Greenwood 17. Business and Professional Service Firms and the Management and Control of Talent and Reputations: Retaining Expert Employees and Client Relationship Management John R. Bryson PART IV UNDERSTANDING SERVICE BUSINESS 18. How has Logistics come to Exert Such a Key Role in the Performance of Economies, Society and Policy Making in the 21st Century? Andrew Potter and Robert Mason 19. Creative Systems: a New Integrated Approach to Understanding the Complexity of Cultural and Creative Industries in Eastern and Western Countries Lauren Andres and Caroline Chapain 20. Tourism Services: A Sustainable Service Business? C. Michael Hall 21. Growth and Spatial Development of Producer Services in China Anthony G. O. Yeh and Fiona F. Yang PART V CONCLUSION: A NEW RESEARCH AGENDA? 22. Developing the Agenda for Research on Knowledge-Intensive Services: Problems and Opportunities John R. Bryson and Peter W. Daniels Index

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Book SynopsisFor too long the prevalent view has been that the public and private sectors differ dramatically when it comes to innovation. This book takes a radically different tack, not as a rhetorical stance, but as the basis for fruitful empirical analysis. The studies here show that public service organizations and their leaders can be innovative in their own right. The contributions made here provide insights that will productively inform future research and practice.'- Ian Miles, University of Manchester, UKThis book is devoted to the study of public-private innovation networks in services (ServPPINs). These are a new type of innovation network which have rapidly developed in service economies. ServPPINs are collaborations between public and private service organizations, their objective being the development of new and improved services which encompass both technological and non-technological innovations.The book presents in-depth empirical research from different service sectors across Europe in order to explore the nature of these public-private collaborations. It elucidates the processes of formation, entrepreneurship and management, the types of innovations ServPPINs generate, and the nature of the public policies required to support them.This multidisciplinary book will appeal to academics and students in economics, management, and the sociology of services and innovation. Managers in the public and private service sector and public authorities will also find much to interest them.Contributors: M. Bu ar, B. Dachs, G. Di Meglio, F. Djellal, L. Fuglsang, J. Gallego, F. Gallouj, L. Green, B. Heller-Schuh, A. Jakli , P. Labarthe, F. Lissoni, C. Merlin-Brogniart, O. Montes Pineda, A.-C. Moursli-Provost, A. Pyka, L. Rubalcaba, D. Schartinger, B. Schön, M. Stare, J. Sundbo, I. Wanzenböck, K.M. Weber, P. WindrumTrade Review‘This book is a masterful introduction to the rapidly emerging field of service innovation. . . It will be a useful guide for scholars and advanced students of innovation, service provision, public management and administration.’ -- Govind Gopakumar, Science & Public Policy‘For too long the prevalent view has been that the public and private sectors differ dramatically when it comes to innovation. This book takes a radically different tack, not as a rhetorical stance, but as the basis for fruitful empirical analysis. The studies here show that public service organizations and their leaders can be innovative in their own right. The contributions made here provide insights that will productively inform future research and practice.’ -- Ian Miles, University of Manchester, UKTable of ContentsContents: Foreword Domenico Rossetti di Valdalbero 1. Public–Private Innovation Networks in Services (ServPPINS) Faïz Gallouj, Luis Rubalcaba and Paul Windrum PART I: SERVPPINs: CONCEPTUAL AND ANALYTICAL FRAMEWORKS 2. How Public–Private Innovation Networks in Services (ServPPINs) Differ from Other Innovation Networks: What Lessons for Theory? Faridah Djellal and Faïz Gallouj 3. The Place of ServPPINs in the Range of Public–Private Collaboration Arrangements for Services Provision Gisela Di Meglio 4. Multi-agent Framework for Understanding the Success and Failure of ServPPINs Paul Windrum 5. A Life Cycle-based Taxonomy of Innovation Networks – With a Focus on Public–Private Collaboration Lawrence Green, Andreas Pyka and Benjamin Schön PART II: PUBLIC–PRIVATE COOPERATION FOR INNOVATION IN SERVICES: STATISTICAL ANALYSES 6. Patterns of Public–Private Collaboration for Innovation in Europe Jorge Gallego and Luis Rubalcaba 7. Intellectual Property and University–Industry Technology Transfer Francesco Lissoni PART III: SERVPPIN CASE STUDIES IN HEALTH, KNOWLEDGE-INTENSIVE SERVICES AND TRANSPORT 8. An Institutional Analysis of Innovation in Healthcare Services Doris Schartinger 9. The Co-production of Health Innovations Paul Windrum 10. Collaboration and Trust in a Public–Private Innovation Network: A Case Study of an Emerging Innovation Model Lars Fuglsang 11. Public–Private Partnerships in Hospital Innovation: What Lessons for Hospital Management? Faïz Gallouj, Céline Merlin-Brogniart and Anne-Catherine Moursli-Provost 12. Effects of Institutions on the Integration of End-users’ Knowledge in ServPPINs: Lessons from Two Case Studies in Agro-environmental Knowledge-Intensive Services Pierre Labarthe, Faïz Gallouj and Faridah Djellal 13. Weak Institutional Framework as Incentive for Service Innovation Networks: Focus on Knowledge-Intensive Business Services Maja Bučar, Metka Stare and Andreja Jaklič 14. Public–Private Innovative Networks in Services: The Crucial Role of Entrepreneurial Fit Jon Sundbo 15. ServPPINs as Instruments for Realizing System Innovations: Two Case Studies in Passenger Transport in Austria K. Matthias Weber and Barbara Heller-Schuh PART IV: PUBLIC POLICY FOR SERVPPINs AND SERVPPINS IN PUBLIC POLICY 16. From Market and Systemic Failures to an Integrative Approach for ServPPINs Bernhard Dachs, Oscar Montes Pineda, Iris Wanzenböck and Jorge Gallego 17. Policy Developments and Measures for Enhancing ServPPINs Dynamics Iris Wanzenböck, Luis Rubalcaba, Oscar Montes Pineda and K. Matthias Weber 18. Conclusions and Agenda for Future Research Faïz Gallouj, Luis Rubalcaba and Paul Windrum Index

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Book SynopsisThe study of sport in the economy presents a rich arena for the application of sharply focused microeconomics, macroeconomics and econometrics to both team and individual outcomes. This unique book offers a survey of recent research that follows the tradition of empirical and theoretical analysis of sport economics and econometrics.Including contributions by many of the leading experts in the field, the authors address four central branches, namely: competitive balance, labor relations, attendance and demand, and the economic impact of sport in communities.A wide range of topics is explored within these themes, including: the effect of uncertainty of outcome on attendance players' labor markets, wages and team performance variations in fan loyalty between teams and through time the determinants of soccer match attendance. Case studies of Major League Baseball, the National Football League (NFL) and college athletics in the US, the English Premier League, the Spanish football league and other (major and minor) European football leagues underpin the discussion.This important book will prove to be a fascinating and stimulating read for academics, researchers and students interested in the econometric analysis of sport.Contributors: G.M. Ahlfeldt, J. Baños, R. Baumann, D.J. Berri, R. Fort, B. Frick, J. García, W. Greene, B.R. Humphreys, L. Kahane, G. Kavetsos, S. Késenne, Y.H. Lee, N. Longley, V.A. Matheson, R.G. Noll, P. Rodríguez, R. Simmons, S. Szymanski, J. VroomanTable of ContentsContents: Foreword William Greene Preface PART I: COMPETITIVE BALANCE 1. Two to Tango: Optimum Competitive Balance in Professional Sports Leagues John Vrooman 2. Major League Baseball Attendance Time Series: League Policy Lessons Rodney Fort and Young Hoon Lee PART II: PLAYER’S LABOUR MARKETS 3. Wages, Transfers and the Variation of Team Performance in the English Premier League Stefan Szymanski 4. Team Wage Bills and Sporting Performance: Evidence from (Major and Minor) European Football Leagues Bernd Frick 5. Returns to Thuggery in the National Hockey League: The Effects of Increased Enforcement Leo Kahane, Neil Longley and Robert Simmons 6. Valuing the Blind Side: Pay and Performance of Offensive Linemen in the National Football League David J. Berri, Brad R. Humphreys and Robert Simmons PART III: ATTENDANCE 7. Endogeneity in Attendance Demand Models Roger G. Noll 8. Estimation of Temporal Variations in Fan Loyalty: Application of Multi-factor Models Young Hoon Lee 9. The Determinants of Football Match Attendance in Spanish Football: An Empirical Analysis Jaume García and Plácido Rodríguez PART IV: ECONOMIC IMPACT 10. Estimating Economic Impact Using Ex Post Econometric Analysis: Cautionary Tales Robert Baumann and Victor A. Matheson 11. Should I Wish on a Stadium? Measuring the Average Effect on the Treated Gabriel M. Ahlfeldt and Georgios Kavetsos 12. Spain and the FIFA World Cup 2018/2022: A Qualitative and Quantitative Analysis José Baños and Plácido Rodríguez Epilogue Plácido Rodríguez, Stefan Késenne and Jaume García Index

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Book SynopsisIn this comprehensive Handbook, John Goddard and Peter Sloane present a collection of analytical contributions by internationally regarded scholars in the field, which extensively examine the many economic challenges facing the world's most popular team sport.The Handbook is naturally divided into four parts: the product market, the labour market, country studies of individual leagues and policy issues. The authors explore why so many football clubs face financial difficulties despite the fact that attendances have risen in many countries, and television and commercial income has increased dramatically. They explain that the labour market is central to understanding these issues, due to trends such as increased bargaining power for the leading players, the acceleration of migration, and the internationalization of the market for footballing talent at the top level. There is, however, diversity across countries as shown in the six cases of England, France, Italy, The Netherlands, the USA and Japan. Finally, the authors consider the policy issues, including the betting market, refereeing and corruption.This Handbook will appeal to sports economists, as well as those working in football governing bodies and individual clubs, sports journalists, and students of business.Contributors: W. Andreff, R. Baker, C.P. Barros, T. Boeri, S. Bridgewater, B. Buraimo, F. Carmichael, E. Couto, P. Dawson, P. Downward, D. Forrest, B. Frick, B. Gerrard, J. Goddard, J. Horne, T. Jewell, S. Kesenne, R. Koning, W. Manzenreiter, I. McHale, S. Morrow, D. Owen, R. Poli, J. Reade, B. Reilly, A. Samagaio, B. Severgnini, R. Simmons, P. Sloane, S. Szymanski, D. ThomasTrade Review‘An invaluable complement to professional journals for those whose day job is understanding, teaching, researching, or effecting public policy on any number of sports-economics matters.’ -- A.R. Sanderson, ChoiceTable of ContentsContents: Introduction John Goddard and Peter Sloane PART 1 THE PRODUCT MARKET 1. Club Objectives P. Sloane 2. The Promotion and Relegation System J. Goddard 3. Measurement of Competitive Balance and Uncertainty of Outcome D. Owen 4. Spectator Demand and Attendances in English League Football B. Buraimo 5. The Collection and Distribution of Media Rights in a Win Maximisation League S. Kesenne 6. Football Finances S. Morrow 7. Insolvency in English Football S. Szymanski 8. Sponsorship and Football S. Bridgewater 9. Econometric modelling of Match Results and Scores I. McHale and Rose Baker PART 2 THE LABOUR MARKET 10. Team Performance : Production Efficiency in Football F. Carmichael and D. Thomas 11. Management Ability, Strategy, Tactics and Team Performance C. Pestana Barros, E. Couto and A. Samagaio 12. Achieving Transactional Efficiency in Professional Team Sports; The Theory and Practice of Player Valuation W. Gerrard 13. The Footballers’ Labour Market after the Bosman Ruling B. Frick and R. Simmons 14. International Migration of Professional Footballers R. Poli 15. Labour Market Discrimination B. Reilly 16. The Football Manager J. Goddard PART 3 COUNTRY STUDIES 17. English Professional Football P. Downward 18. French Professional Football: How Much Different? W. Andreff 19. The Decline of Professional Football in Italy T. Boeri and B. Severgnini 20. Professional Soccer in the Netherlands R. Koning 21. Major League Soccer in the USA T. Jewell 22. Professional Football in Japan W. Manzenreiter and J. Horne PART 4 POLICY ISSUES 23. Football and Betting D. Forrest 24. Refereeing and Infringement of the Rules P. Dawson 25. Detecting Corruption in Football J. Reade Index

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