Hospitality and service industries Books

Book SynopsisChallenging the belief that national security agencies work well, this book asks what forces shaped the initial design of the Central Intelligence Agency, the Joint Chiefs of Staff, and the National Security Council in ways that meant they were handicapped from birth.Trade Review"Based on voluminous historical materials, this book is a must-read for all serious students of the American foreign policy process."—General Brent Scowcroft, Former National Security Advisor"Zegart's incisive and revealing new book . . . convincingly argues that U.S. interests have been compromised . . . by the institutional design of national security agencies."—Washington Monthly"Fifty years afer the creation fo the national securty decision making mechanisms, Zegart's anaysis is both historically timely and intellectually insightful. Her assessments should be seriously considered in any systematic efforts to update and reform the existing arrangements."—Zbigniew Brzezinski, Center for Strategic & International StudiesTable of ContentsList of figures List of tables Acknowledgments Abbreviations Introduction 1. Toward a theory of national security agencies 2. Origins of the national security council system: a 'brass-knuckle fight to the finish' 3. Evolution of the national security council system: 'from king's ministers to palace guards' 4. Origins of the joint chiefs of staff: 'fighting for the very life of the navy' 5. Evolution of the joint chiefs of staff: 'the swallows return to capistrano' 6. Origins of the central intelligence agency: 'those spooky boys' 7. Evolution of the central intelligence agency: 'one of the weakest links in national security' 8. Conclusion Appendices Notes Bibliography Index.

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Book SynopsisExplores the political, social, and economic place occupied by the coffee industry in contemporary Costa Rican history. Lowell Gudmundson explores the development of the co-op movement, the rise of the gourmet coffee market, and the transformations Costa Rica has undergone as a result of the coffee industry's powerful presence in the country.

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Book SynopsisReveals how many of our customs and wedding rituals were the product of sophisticated advertising campaigns, merchandising promotions, and entrepreneurial innovations. The businesses and entrepreneurs, from jewelers to bridal consultants and caterers, set the stage for today's multibillion-dollar industry.Trade Review"A fascinating read that has much to offer historians of business, labor, and culture-not to mention anthropologists and specialists in gender and cultural studies. 'Marrying' the symbolic concerns of new cultural history with the material concerns of business history is one of the book's considerable strengths." * American Historical Review *"Howard provides a thorough study of the growth of the wedding industry, using numerous primary sources on a subject that has previously received too little attention." * Choice *"This richly illustrated and exhaustively researched study provides systematic and long overdue analysis of the evolution of wedding industry products and marketing." * Business History Review *

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Book SynopsisMichael Chertoff outlines a long-term strategy for protecting America from terrorist attacks and preparing for effective responses to man-made and natural disasters. The former homeland security secretary also urges the nation to resist complacency, maintain its resolve, and build on past successes.Trade Review"Michael Chertoff offers a clear-eyed assessment of the threats we face and how to confront them. Among his good ideas are the use of soft power to project and protect America's values, and improved efforts to prepare-rather than scare-an anxious public. In contrast to the toxic political environment that surrounded him, Chertoff's pragmatism and lack of partisanship are on full display, and he has written a valuable primer for his very able successor." * Representative Jane Harman (D., Calif.), chair of the Homeland Security Subcommittee on Intelligence and Terrorism Risk Assessment *"America's response to the 9/11 tragedy was the establishment of a new Department of Homeland Security created from 22 separate federal agencies. Just about every issue imaginable came to this new department, from protecting our borders and ensuring the safety of passengers in the air from terrorist attacks to maintaining defenses against natural disasters. Michael Chertoff, only the second person to serve as secretary in this office, describes with penetrating analysis the strategy that has emerged from this huge challenge, the eyes-open risk-costs analysis that has made it manageable, and the steps that have been taken to turn this gigantic effort into a well-coordinated and effective line of defense for our citizens. What a useful gift to his new successor, former Governor Janet Napolitano." * William Webster, chairman, Homeland Security Advisory Council, former FBI director, former CIA director *"As memories of 9/11 fade, the nation has required a tough-minded realism against growing complacency. In Michael Chertoff, the nation had a keen thinker, a straight talker, an honest broker, and a diligent doer at the head of the Department of Homeland Security. Michael Chertoff remains driven to inform and persuade. In comprehensive fashion, this book tells America and the world what we've been doing and what we still must do to enhance our safety and security." * Frances M. Fragos Townsend, former homeland security adviser to President George W. Bush *"In terms of insight, intellect, and experience, Michael Chertoff is uniquely placed to undertake diagnosis and offer prescriptions for the range of contemporary dangers to our security. He addresses those threats, both man-made and natural, with a clarity of thought and conviction of purpose that provides an immense service and inspiration to all of us, far beyond the shores of his own homeland." * John Reid, former UK Home Secretary and Defense Secretary *"A valuable tool for emergency management and homeland security practitioners in all sectors and of all levels. It addresses a wider audience by challenging policymakers to continue crafting workable solutions. . . . It also provides a starting point for scholarly research. But, most important, it makes you think." * Journal of Homeland Security and Emergency Management *Table of ContentsForeword, by Lee H. Hamilton THREATS 1 Assessing the Dangers 2 The Ideological Roots of Terror PREVENTION 3 Securing the Border—and Reforming Immigration 4 Using Every Tool 5 Why Soft Power Works 6 Why Washington Won't Work PROTECTION: REDUCING VULNERABILITIES 7 Protecting and Preserving Infrastructure 8 Cybersecurity 9 Responding to IEDs at Home 10 Managing Identity PREPARATION AND RESPONSE 11 Managing Risk 12 Biological Threats and Biodefenses 13 The Question of FEMA and Homeland Security INTERNATIONAL DIMENSIONS 14 Cooperation and Consensus Abroad 15 The Responsibility to Contain Conclusion: Before September 11—and Since Notes Index

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Book SynopsisKenneth L. Shropshire, Timothy Davis, and N. Jeremi Duru, experts in the fields of sports business and law, examine the history of the sports agent business and the rules and laws developed to regulate the profession, and consider recommendations for reform.Trade Review"An insider's guide to the current state of the sports agent business for those now in the industry, those interested in becoming a professional agent, and public officials who may be called on to draft or enforce regulations." * Choice, in a review of a previous edition *Table of ContentsPreface to the Third Edition Introduction PART I. BACKGROUND Chapter 1. Historical and Legal Foundations Chapter 2. The Business Chapter 3. Consolidation: An Evolving Industry PART II. PROBLEMS Chapter 4. The Basics: Competition for Clients Chapter 5. Unscrupulous and Criminal: The Problem Agents Chapter 6. Conflicts of Interest Chapter 7. Ethics: Attorney Versus Nonattorney Agents Chapter 8. Agent Wars Chapter 9. The Last Amateurs on Earth: Amateurism and Opportunity PART III. SOLUTIONS Chapter 10. Knights of Columbus Rules? Private Sports Agent Regulation Chapter 11. The Laws Chapter 12. A Uniform Approach: The Uniform Athlete Agents Act PART IV. THE INTERNATIONAL REALM Chapter 13. Agents in a Globalizing Sports World Conclusion. The Absence of a Panacea Notes Index

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Book SynopsisTrade Review"Rose utilizes a sure grasp of regulatory issues, a command of interdisciplinary literature, the fruits of deep archival research, and the ability to craft political narratives and biographical sketches. Market Rules is, without doubt, the best book we have on the history of the regulation of commercial banking from the 1960s to 1999." * The Journal of American History *"Mark Rose has written a lively and lucid account of banking and financial history over the past half century, laying out the grand ambitions and rivalries of leading bankers and policymakers like Walter Wriston, Donald T. Regan, and Sandy Weill-and the changing strategies for delivering economic growth led by presidents Kennedy, Reagan, and Obama. Market Rules relates the history of today's massive multipurpose banks, the 2008 crisis, and its aftermath to broader trends in American society and life from the 1960s to the present. It is a great achievement." * Walter Friedman, Harvard Business School *"Compared to half a century ago, America has many fewer and much larger banks. Mark Rose's engaging study shows that this was far from a market outcome. It was a product of bank politics: entrepreneurial bankers persuaded U.S. presidents and regulators that ever-larger, less regulated 'supermarket' banks were more efficient, more stable, and thus more growth-promoting. The actual outcome-financial crisis, the Great Recession, and slower growth-lead Rose to suggest that, in banking, political clout trumped economic efficiency." * Richard Sylla, New York University *"Mark Rose's engaging study follows a group of men, who, over successive presidential administrations, helped transform the landscape of American banking in the late twentieth century. Rose makes a compelling argument that the history of American banking is a fundamentally political one. In its focus on politics and people at the center of banking, Market Rules offers a unique voice." * Susie Pak, St. John's University *Table of ContentsPreface Introduction. Politics and the Markets They Made PART I. LAWMAKERS AND REGULATORS Chapter 1. Deregulation Before Deregulation: John Kennedy, Lyndon Johnson, and James Saxon Chapter 2. Supermarket Banks: Richard Nixon and Donald Regan PART II. BANKERS IN POLITICS Chapter 3. Rescuing Banks Through Growth: Walter Wriston and Citicorp Chapter 4. A Marine in Banker's Clothing: Hugh McColl and North Carolina National Bank PART III. NEW REGIMES FOR BANKERS Chapter 5. Full-Service Banks: Bill Clinton and Sandy Weill Chapter 6. God's Work in Finance: Ken Lewis, Charles Prince, Richard Fuld, and Henry Paulson Chapter 7. Reregulating the Regulators: Barack Obama and Timothy Geithner Epilogue. Another Round of Bank Politics Notes Index Acknowledgments

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Book SynopsisFocuses exclusively on how - and why - tourism came to define Florida. Offering a concise look at the subject from the 1820s to the present, Tracy Revels demonstrates tourism's relevance to all other major aspects of Florida history, including the Civil War, the land boom, and civil rights.Trade ReviewAn enlightening journey through Florida's diverse and evolving tourism history, illustrating the changing face of tourism over the years, and how Floridians have coped with these changes. An informative look at Florida's past efforts to woo tourists, and the mixed blessings that tourism has brought to the Sunshine State." - Brian Rucker, author of Image and Reality"At last a readable, concise history of Florida tourism from the earliest European discovery to the present. Revels's prose sizzles. Her ability to summarize and analyze more than 300 years of Florida tourism in just over 200 pages is truly stunning. It is a remarkable achievement. Sunshine Paradise both entertains and informs on every page, and it should be required reading for policy makers and everyone else who needs to know how current Florida came to be." - James M. Denham, professor of history and director, Lawton M. Chiles Jr., Center for Florida History, Florida Southern College

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisOffers an account of the evolution of the Irish tourist industry over the twentieth century. This book examines how a small group of tourism advocates, inspired by tourist development movements in countries such as France and Spain, worked tirelessly to convince their Irish compatriots that tourism was the secret to Ireland's success.Trade ReviewWell researched and written, and provides an excellent insight into how Irish tourism policy was developed and who engineered it. Zuelow wisely resists any simple endorsement of the view that tourism changed the Irish people. . . . There is much then to think over with this stimulating and challenging study.

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Book SynopsisTells the story of the Palestinian citrus industry from its inception until 1950, tracing the shifting relationship between Palestinian Arabs and Zionist Jews. Kabha and Karlinsky portray the industry's social fabric, detail its economic history, and analyse the conditions that enabled the formation of a unique binational organisation.

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Book SynopsisExamining the role of performance in state-makingTrade Review"The Tourist State is a substantial work of theatrical insight and applied critical theory. It approaches the theoretical sublime, showing rich learning and originality in scaled and shrewd ways." —Rob Wilson, University of California, Santa CruzTable of ContentsContentsNote on OrthographyIntroduction: Toward a Performance Theory of the State1. The State of Nature: Governmentality, Biopoetics, Sensation2. The Class Act of Guide Maggie: Cosmopolitesse, Publics, and Participatory Anthropology3. Translation, Transnation: Theatrical Politics and Political Theater in the American Pacific4. Trafficking Race: Policy, Property, and Racial Reformation in the Tourist State5. Altered States: Global Hollywood, the Rise of Wellywood, and the Moving Image of RaceConclusion: Living in a Tourist StateAcknowledgmentsNotesGlossaryIndex

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Trade ReviewThis book is a story of mismanagement, fraud, government corruption, and cover-up in the banks of Florida and Georgia from 1926 to 1929. Vickers tells a classic tale of evil bankers deliberately channeling depositors' funds into their own development projects while bribing government officials to help hide their crimes. One of the most interesting aspects of the book is the author's own role in 'putting the criminal away.' An attorney, economic historian, and past assistant comptroller of the state of Florida, Vickers had to use all of his skills.... In addition to the usual problems,... the author faced the state controller's opinion that the release of the records 'was a crime.' Vickers' legal efforts and skillful use of publicity caused the reversal of that decision. - American Historical Review ""This dramatic and pioneering book... makes important contributions to Florida and American history [and] it is a well-written, compelling account that is given added veracity [because] Vickers forced reinterpretation of Florida's bank secrecy law. His book should find a place on the shelves of all Floridians interested in the colorful history of their state."" - Tallahassee Democrat ""Excellent and detailed.... Reads almost like a fiction thriller."" - Tampa Tribune

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Book SynopsisUses an innovative global perspective and rich ethnographic data on six continents to fashion a comprehensive account of the creation and reception of the global Japanese restaurant' in the modern world.Trade ReviewJapanese food has spread around the world with dramatic ease over the last forty years. This book historicizes and spatializes that dispersion over the long twentieth century (1880–2020). The authors connect the phases of East Asian colonialism, through settler migration, to ethnic succession, corporatization, to the sudden global repute of Japanese fine dining. This is not about Japanese food in Japan but about Japanese food outside of Japan." —Eric C. Rath, The University of Kansas

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Book SynopsisIn this thought-provoking new book, John Barnes examines the contemporary state of commercial college athletics as a guide for current and potential administrators, coaches, regents, and others involved in collegiate athletic operations and decision-making.Trade Review[This book] not only covers historical issues and precedents in the crazy world of commercialized college sports in America, but it also includes a focus on the current and relevant issues of intercollegiate athletics literally as they are happening. . . . This book eloquently covers the issues outside the fields and courts that will shape intercollegiate athletics far into the future and shows how different it may one day look."--B. David Ridpath, author of Tainted Glory: Marshall University, the NCAA, and One Man's Fight for JusticeTable of Contents Acknowledgments Introduction Chapter One. Ivory Towers: A Business Model Chapter Two. An Unstable Marriage: Academics in College Athletics Chapter Three. Students, Athletes, and Student Athletes Chapter Four. The Athlete, Not the Enterprise Chapter Five. The Doomsday Machine Chapter Six. Television Creates a Monster: NCAA's 1% Chapter Seven. Some Are More Equal Afterword References Index

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Book SynopsisLanguages convey messages, have a heuristic or semantic content, and operate through a conventional system of symbols and codes. In this book, it is shown that tourism, in the act of promotion, as well as in the accounts of its practitioners and clients, has a discourse of its own. The language of tourism is however much more than just a metaphor. Through pictures, brochures and other media, the language of tourism attempts to seduce millions of people into becoming tourists and subsequently to control their attitudes and behaviour. Tourists, in turn, contribute further to this language through the communication of their experiences. This book provides the first sociolinguistic treatment of tourism. It draws on both semiotic analyses of tourism and on the content of promotional material produced by the tourism industry. The author writes in a way that is both rigorous but accessible. Providing a highly original treatment, the book is of interest to all studying tourism from a social scTable of Contents1: Tourism as Language 2: A growing awareness of tourism as language 3: Four major theoretical perspectives on tourism and their socio-linguistic correlates 4: Properties of the Language of Tourism 5: Convergent properties 6: Divergent properties 7: Tourism as a Language of Social Control 8: Tourism as a language of social control in the prototypical forms of tourism 9: Tourism as a language of social control in contemporary tourism 10: The linguistic underpinnings of tourism as a language of social control 11: Tourism as a language of social control in promotional material 12: Tourism as a language of social control in hotels and resorts 13: Tourism as a language of social control in touring 14: The Media of the Language of Tourism 15: Media classification schemes 16: A new method of classification 17: Techniques of the Language of Tourism 18: Verbal techniques 19: Visual techniques 20: Verbal and visual techniques combined 21: Registers of the Language of Tourism 22: Many tourism themes - several registers of the language of tourism 23: Ol’ talk - the register of nostalgia tourism 24: Spasprech - the register of health tourism 25: Gastrolingo - the register of food and drink 26: Greenspeak - the register of eco-tourism

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Book SynopsisThe World Leisure and Recreation Association (WLRA) held its fourth World Congress in Cardiff, Wales, in July 1996. The overall theme was "Leisure and the Quality of Life In the 21st Century". At the congress, the Management Commission, the newest of WLRA's Commissions, attracted 78 papers in the management and access theme, from 16 countries. This book presents edited and revised versions of 18 of the most significant papers from the management section of the congress. The papers are diverse in topic, focus and geography, but demonstrate the vigour and developing nature of management studies in leisure, both of an applied and theoretical nature. Two themes in particular are developed: issues, such as access to leisure services, pressures of visitor numbers on rural areas, and contracting out of services to the private sector; and applications of different theories and approaches to managing leisure resources and customers. Case study material is presented from locations as diverse as Table of Contents1: Who needs leisure managers? G Torkildsen, Leisure Management Consultant, Harlow, UK 2: The accessibility of Australian Aboriginal people to sport and recreation, H MacGowan, Western Australian Government 3: Leisure and recreation and the 'Sport for All' policy in developing countries: a critical examination, C Cousineau, University of Ottawa, Canada 4: Leisure lifestyles in a developing country: reasons for non-participation, A Bramante, Sorocaba University, Brazil 5: Access to museums as leisure providers; still a long way to go, Frans Schouten, National Institute for Tourism and Transport Studies, Breda, Netherlands 6: Access for all? Paradigm shift in Government support for the provision of countryside recreation in England and Wales, N Ravenscroft, University of Reading, UK 7: Recreation pressures on the countryside: real concerns or crises of the imagination? R Sidaway, Research and Policy Consultant, Edinburgh, UK 8: Sport, culture and urban regimes: the case of Bilbao, I Henry and J Paramio Salcines, Loughborough University, UK 9: Urban leisure: edge city and the new leisure periphery, Graeme Evans, North London University, UK 10: A model of alternative forms of public leisure services delivery, T Glover and T Burton, University of Alberta, Canada 11: The value and structure of commercial leisure, D Irvine and P Taylor, Sheffield University, UK 12: The casino in the post-industrial city: the social and economic impact of the Sydney casino, T Veal and R Lynch, University of Technology, Sydney, Australia 13: Sports and safety: leisure and liability, S Frosdick, Staffordshire University, UK 14: Quality management in public leisure services, L Robinson, Sheffield University, UK 15: Application of the SERVQUAL model to the UK leisure industry, C Williams, Lancashire Business School, UK 16: Up the wall: the impact of the development of climbing walls on British rock climbing, D Morgan, Bolton Business School 17: Evidencing the sports-tourism inter-relationship: a case study of elite British athletes, G Jackson and M Reeves, Loughborough University, UK 18: The search for a sports-tourism policy network, M Weed and C Bull, Christ Church College, Canterbury, UK

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Book SynopsisManagers practice in a constantly changing environment, creating the need for effective strategic planning. However, to date the importance of strategic planning to hospitality and tourism has not been the subject of detailed empirical academic research. This book fills that gap. It contains the latest research which integrates theory with practice, including two new diagnostic tools developed by the authors, the Strategic Planning Index (SPI) and Marketing Planning Index (MPI). The tourism and hospitality industry is examined from a strategic perspective, including case illustrations and detailed studies of two major hotel groups, along with the relevance of the strategic planning process. The book goes on to describe strategic planning systems, at both the corporate and business unit level. International examples are used to demonstrate how these concepts and techniques can be incorporated into the design and implementation of effective strategic planning systems, in order to improveTable of Contents1: The Relevance of Strategic Planning Systems 2: The Hospitality and Tourism Industry: A Strategic Perspective 3: The Strategic Planning Process 4: Strategic Planning and Performance 5: Strategic Planning Systems 6: The Strategic Planning Index 7: The Marketing Planning Index 8: Designing and Implementing Effective Strategic Planning Systems I: References II: Index

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Book SynopsisCultural tourism has been identified as one of the most important of the global tourism markets. Europe hosts a vast treasure house of cultural attractions and the level of competition between cities, regions and nations to attract cultural tourists is increasing. This book reviews the cultural tourism market in Europe, based on recent surveys. It analyses the way in which cultural attractions are produced for and used by cultural tourists and pays attention to specific types of cultural attractions including museums, art galleries, monuments and heritage attractions and the management, marketing and cultural issues surrounding them.Table of ContentsPart One: Development of Cultural Tourism and Cultural Attractions 1: The Development of Cultural Tourism in Europe, Greg Richards, Tilberg University, Tilberg,The Netherlands 2: The Market for Cultural Attractions, Greg Richards 3: The Experience Industry and the Creation of Attractions, Greg Richards 4: The Cultural Attraction Distribution System, Greg Richards, Saskia Goedhart, L A Group, Amsterdam, The Netherlands and Carla Herrijgers, Pelikaan Reizen, Zevenbergen, The Netherlands Part Two: Case Studies of European Cultural Attractions 5: The Bonnefanten Museum, Maastricht, Wil Munsters, Hoge Hotelschool Maastricht, Maastricht, The Netherlands 6: Urban Regeneration and Glasgow's Galleries with Particular Reference to The Burrell Collection,David Leslie, Glasgow Caledonian University, Glasgow, UK 7: Clonmacnoise: a Monastic Site, Burial Ground and Tourist Attraction, Frances McGettigan and Kevin Burns, Althone Insitute of Technology, Althone, Ireland 8: Cultural Heritage Sites and Their Visitors: Too Many For Too Few?, Sue Berry and Graham Shephard University of Brighton, Eastbourne UK 9: Urban Heritage Tourism: Globalization and Localization, Michael Green, Loughborough University, 10: The Budapest Spring Festival - a Festival for Hungarians?, László Puczkó and Tamara Rátz, Tourism Research Centre, Budapest, Hungary 11: The Consumption of Cultural Tourism in Poland, Barbara Marciszewska, University School of Physical Education, Wiejska, Poland 12: Creative Industries as Milieu of Innovation: The Westergasfabriek, Amsterdam, Caro Bonink, Caro Consulting, Amsterdam, The Netherlands and Erik Hitters, Erasmus University, Rotterdam, The Netherlands 13: European Cultural Attractions: Trends and Prospects, Greg Richards

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Book SynopsisIt is now increasingly recognized that forests have multiple functions, and can provide opportunities for leisure, recreation and tourism, and other environmental benefits, as well as timber. In general, such "public goods" are assumed not to be marketable. However, this book challenges this assumption, and shows how these issues can be tackled from an economics and marketing perspective.The work is based on an EU-funded project, conducted from four university or research centres: Hamburg (Germany), Padua (Italy), Vienna (Austria) and Wageningen (The Netherlands). Many case studies and original surveys are presented from these countries, which provide practical solutions to market these forest enterprises. These empirical data are then related to economic models concerning public goods. This book is relevant to those studying or involved in marketing in the forest tourism, recreation and leisure industries.Table of Contents1: Contracts and Organisations as a Basis of Market Development 2: The reason to analyse economic institutions and a way how to do it 3: Contracts as important formal institutions 4: Product structures, distribution channels and contractual cooperation in different niche markets 5: Transaction costs and their sources in case of offering RES-Products 6: Transaction qualities and their influence on contract design 7: General conclusions 8: Summary 9: Multifunctional Forest Management 10: Project Management for RES-Projects 11: Potential Analysis – a multifunctional forest management tool 12: Land use potential evaluation and multiple land use planning 13: Business Organisation and Accounting Delimitation of Property Rights 14: Basic rights relevant for forest land use in Germany 15: Relevance of forest law for RES-products in Germany 16: Comparative study on access rights in different countries 17: Final reflections and recommendations for German legislation 18: Summary a: Glossary b: Forest Policy Analysis – Evaluation Studies of Public Acceptance c: Public acceptance of RES-products in the Netherlands d: Public acceptance of RES-products in Germany

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Book SynopsisVolunteerism is a topic of increasing importance in this age of budget cuts, declining employment and amid the threat posed by other competing leisure pursuits. There are both social and economic benefits of volunteering. As we are becoming more reliant on volunteers, there is a need for a better understanding of why people take up volunteering, and how to recruit, manage, motivate, and support volunteers most effectively. In order for organisations that host volunteers to achieve the most from their volunteers, they must understand how to give them the best "leisure" experience. This book examines critical aspects of contemporary volunteerism, from the perspective of a variety of volunteering contexts. It will appeal to academic researchers and students in disciplines such as leisure, recreation, tourism, management and sociology as well as practitioners in the voluntary sector (including volunteers), National and Local Government and those organising special events that depend on volTrade Review"In all, this collection of articles constitutes a considerable step forward in the study of volunteering as leisure / leisure as volunteering. It helps to fill a gap in our understanding and to bridge the divide between leisure studies and volunteering studies." Angela Ellis, Leisure Studies, 2005"Table of Contents1: Introduction, R A Stebbins 2: Volunteering as heritage/Volunteering in heritage, M Graham Part I: Establishing Long-Term Commitment: Event Volunteering 3: Adopting sustainable ethics: Voluntary practice amongst event organizers, G Berridge, Thames Valley University London, UK 4: Paths to volunteer commitment: Lessons from the Sydney Olympic Games, B C Green and L Chalip, University of Texas, USA Part II: Changing Volunteer Lifestyles: Motivation and Satisfaction 5: Volunteer satisfaction and serious leisure in rural fire departments: Implications for human capital and social capital, K B Perkins, Longwood University, Virginia, USA and J Benoit, Dalhousie University, Canada 6: Understanding American parks and recreation volunteers: Utilizing a functionalist perspective, K E Silverberg, University of Utah, USA 7: A logistical regression model of the decision of volunteers to enter a sports coach education programme, B E Wilson, University of Nottingham, UK Part III: Politics of Volunteering and Active Citizenship: Policy Issues 8: Defining field characteristics of museums and art museums: An Australian Perspective, D Edwards, University of Western Sydney, Australia 9: Volunteering in the Canadian context: Identity, civic participation, and the politics of participation in serious leisure, S M Arai, Brock University, Ontario, Canada 10: Managing volunteers in different settings: Membership and program management, L C P M Meijs, Erasmus University, The Netherlands and L Bridges Karr, University of Groningen, The Netherlands Part IV: Encouraging the Next Generation: Sustainability and Youth Volunteering 11: Pressures on volunteers in the UK, G Nichols, Sheffield University, UK 12: Examining best practice in volunteer tourism, S Wearing, University of Technology, Australia 13: Fostering human resources in the leisure field: Serious leisure and the potential role of volunteers. A proposal for developing countries, A C Bramante, State University of Campinas, São Paulo, Brazil

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Book SynopsisIncluding an array of distinguished contributors, this novel book fills a gap in the literature by addressing an important yet under researched issue in the field of sports economics.Trade Review‘The reading of the book is stimulating and equally informative; engaging in sport activities appear to really matter for overall labour productivity market outcomes and the readers are told, individual life satisfaction is reportedly three times higher when participating in physical activity than happiness associated with employment. . . highly innovative and insightful, having the merit of filling a gap in the literature of the, yet under-researched, field of sports economics.’ -- Constantin Oprean, Management of Sustainable DevelopmentTable of ContentsContents: Introduction Plácido Rodríguez, Stefan Késenne and Brad R. Humphreys 1. Participation in Physical Activity and Health Outcomes: Evidence from the Canadian Community Health Survey Jane E. Ruseski and Brad R. Humphreys 2. An Economic Analysis of the Subjective Health and Well-being of Physical Activity Paul Downward and Simona Rasciute 3. Physical Activity and Obesity in Spain: Evidence from the Spanish National Health Survey Jaume García Villar, Sonia Oreffice and Climent Quintana-Domeque 4. Does Physical Exercise Affect Demand for Hospital Services? Evidence from Canadian Panel Data Nazmi Sari 5. Leisure Sports Participation in Switzerland Michael Lechner 6. Do Sporty People Have Access to Higher Job Quality? Charlotte Cabane 7. Team Success, Productivity and Economic Impact Michael C. Davis and Christian M. End 8. Sports Participation and Happiness: Evidence from US Micro Data Haifang Huang and Brad R. Humphreys 9. Subjective Well-being and Engagement in Sport: Evidence from England David Forrest and Ian G. McHale 10. High School Sports and Teenage Births Joseph Price and Daniel H. Simon 11. Physical Activity and Subjective Well-being: An Empirical Analysis Georgios Kavetsos 12. Sport Opportunities and Local Well-being: Is Sport a Local Amenity? Tim Pawlowski, Christoph Breuer and Jorge Leyva Index

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Book SynopsisThis book demonstrates pioneering work on user-based service innovation using an analytical framework. Three main fields are analysed: user-based innovation in knowledge-intensive business service, user-based innovation in public services, and models and methods for structuring user-based innovation.Table of ContentsContents: Preface 1. Introduction Jon Sundbo and Marja Toivonen PART I: USER-BASED PERSPECTIVES ON UNDERSTANDING OF SERVICE INNOVATION – THEORETICAL AND PRINCIPAL DISCUSSION 2. Bricolage as a Way to Make Use of Input from Users Lars Fuglsang 3. ‘Othering’ in Service Encounters: How a Professional Mindset Can Hinder User Innovation in Services Donna Sundbo 4. Extended Value Chain Innovation: An Actor Network Theory Approach to Innovation at the Interface between the Service and Other Economic Sectors Jon Sundbo PART II: USER-BASED INNOVATION IN KNOWLEDGE-INTENSIVE BUSINESS SERVICES (KIBS) AND INDUSTRIAL SERVICES 5. KIBS and their Users as Co-creators of Breakthrough Innovation Hanne Westh Nicolajsen and Ada Scupola 6. The Business Model as a Tool in the User-based Development of Services: A Case Study of an Internationalizing KIBS Otto Mäkelä and Mikko Lehtonen 7. Innovation Strategy in the Indian IT Service Industry: User Centred Issues on Innovation Markus Holzweber, Jan Mattsson, Doren Chadee and Revti Raman 8. Users as a Development Driver in Manufacturing: The Case of ‘Reverse’ Servitization Taija Turunen PART III: USER-BASED INNOVATION IN THE PUBLIC SECTOR 9. Understandings of ‘Users’ and ‘Innovation’ in a Public Sector Context Luise Li Langergaard 10. Multiple Voices of the User in Public Sector Services Mikko Lehtonen and Tiina Tuominen 11. Bringing the Employee Back In: Integrating User-driven and Employee-driven Innovation in the Public Sector Mervi Hasu, Eveliina Saari and Tuuli Mattelmäki PART IV: MODELS AND METHODS STRUCTURING USER-BASED SERVICE INNOVATION – PRACTICAL ISSUES, MODELS AND METHODS 12. Service Innovation as an Experience: Differences between Employee and User Narratives Anu Helkkula and Mari Holopainen 13. User-based Service Innovation Including a Futures Perspective: A Case Study with Four Methods Mari Holopainen and Pia Helminen 14. Inducing User-driven Innovation in Tourism: An Experimental Approach Flemming Sørensen 15. Co-innovation for Profitability Hanna Kostama and Marja Toivonen 16. Towards User-based Productization in Services Katriina Valminen and Marja Toivonen Index

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Book SynopsisDespite the fact that services have overtaken industry in terms of employment and GDP in developed countries, rigorous economic study of the service sector remains seriously neglected.Trade ReviewAcclaim for the first edition:‘This is a well-written, provocative book, featuring much new material, original data analyses and interesting insights. Despite the proliferation of books on various aspects of services, there is nothing quite like it around. In particular, examination of the challenges that the growth of services presents to conventional economics is very valuable.’ -- Ian Miles, University of Manchester, UK‘This is an intriguing book that contains many interesting ways of conceptualising service from the perspective of economics. It makes a number of important contributions to the academic literature. It is one of the very few books and it might even be the only book to be written by an economist on the economics of services – it is thus a pioneer work and is of value in that it attempts to bring together the work that economists have done on services.’ -- John Bryson, University of Birmingham, UKTable of ContentsContents: Preface Part I: Introduction 1. Purpose, Definitions and Present Structure of Service Consumption 2. Three Phases in the Development of Service Sector Employment 3. Key Service Characteristics for Economic Analysis Part II: Micro Foundations 4. Adding the Spatial Aspect to Elementary Cost Theory 5. Service Production Costs 6. Service Distribution Costs 7. The Basic Trade-off and Derivation of the Supply-System Cost Function 8. Optimal Charges for Services with the Focus on the User Cost Component 9. Location Patterns and Competition Part III: Driving Forces For and Against the Service Economy 10. Interpreting the Past Development by the Model of Unbalanced Productivity Growth 11. Urbanization and the Emergence Service Markets 12. Transport Motorization, Market Area Enlargement and Urban Sprawl 13. Towards a Self-Service Economy with Edge City Settlers as Prime Movers? Part IV: Public Policy Towards Services 14. Policy for Promotion of Urban Amenities 15. The Overriding Problem of the Modern Welfare State 16. Trust in Economic Growth Cannot Replace Allocation Policy 17. Merit Goods Revisited 18. Towards Allocative Efficiency 1: Reformation of the Resource Allocation Over the Budget 19. Towards Allocative Efficiency 2: Marginal Cost Pricing and Differential Commodity Taxation 20. Towards X-efficiency in Public Service Provision 21. Summary of Policy Recommendations References Index

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Book SynopsisThis interdisciplinary Handbook combines both mainstream and heterodox economics to assess the nature, scope and importance of leisure activities.Table of ContentsContents: Introduction 1. Overview of the Economics of Leisure Samuel Cameron PART I: ECONOMIC DIMENSIONS OF LEISURE 2. On Economics, Leisure and Much More Alessandro Balestrino 3. Towards a Bourdieusian Economics of Leisure Andrew B. Trigg 4. Leisure and Subjective Well-being Victoria Ateca-Amestoy PART II: WORK/LEISURE BALANCE 5. The Economics of Sleep and Boredom Samuel Cameron 6. Half Full or Half Empty: The Economics of Work–Life Balance Samuel Cameron and Mark Fox 7. Working from Home: Leisure Gain or Leisure Loss? Samuel Cameron and Mark Fox 8. Contradictions of Capitalism in Health and Fitness Leisure Simeon Scott PART III: PEOPLE AND PLACES AS LEISURE 9. Dating as Leisure Véronique Flambard, Nicolas Vaillant and François-Charles Wolff 10. Home Improvements Peter E. Earl and Ti-Ching Peng 11. Reconsidering the Silk Road: Tourism in the Context of Regionalism and Trade Patterns Karen Jackson PART IV: SPECTATING AND EVENTS 12. Leisure Tribe-onomics Darragh O’Reilly 13. The Significance of Commercial Music Festivals Gretchen Larsen and Stephanie Hussels 14. The Rise and Decline of Drive-in Cinemas in the United States Mark Fox and Grant Black 15. Entertainment and Economic Contributions of the Indian Hindi Movie Industry Rajesh K. Pillania and Subhojit Banerjee 16. Leisure Time, Cinema and the Structure of Household Entertainment Expenditure, 1890–1940 Gerben Bakker 17. Long-run Trends and Factors in Attendance Patterns in Sport: Australian Football League, 1945–2009 Liam J.A. Lenten 18. The Changing Demands of Leisure Time: The Emergence of Twenty20 Cricket David Paton and Andrew Cooke PART V: DIVERSIONS AND PERVERSIONS 19. The Economics of the Video-gaming Leisure Market Joe Cox 20. Competitive Forces in the US Recreational Vehicle Industry Mark Fox, Lane David and Grant Black 21. Magazines Gillian Doyle 22. The Impact of New Technology on Leisure Networks Vincent G. Fitzsimons 23. Girls Just Want to Have Fun? Internet Leisure and Women’s Empowerment in Jordan Deborah L. Wheeler and Lauren Mintz 24. Sexual Leisure Markets Alan Collins Index

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisThe analysis of the four historic sites featured in this publication - Grosse Ile and the Irish Memorial National Historic Site in Canada, Chaco Culture National Historical Park in the United States, Port Arthur Historic Site in Australia, and Hadrian's Wall World Heritage Site in the United Kingdom - provides valuable insight into the creation and management of heritage values. Each case study articulates how values are identified and assessed by the governing bodies; where (and with whom) the values reside; how the values are implemented into management policies and objectives; and the impact that these decisions have on the sites themselves. This book will be a vital tool for institutions and individuals engaged in the study or practice of site management, conservation planning, and/or historic preservation. Also included is a CD-ROM that contains supplemental management and planning documents created and used by the site-management authorities.

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Book SynopsisThis Handbook examines the impacts of AI on the innovation of services, service processes and business models. It presents state-of-the-art conceptual and empirical evidence concerning uses and applications of AI in different service sectors and from varying perspectives.

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Book SynopsisTable of ContentsContents: Introduction to Teaching Sports Economics and Using Sports to Teach Economics xi Victor A. Matheson and Aju J. Fenn PART I USING SPORTS TO TEACH ECONOMICS 1 Integrating sports into economics teaching 2 John J. Siegfried and Allen R. Sanderson 2 Using sports-related empirical research to teach critical reading skills in intermediate microeconomics 34 Peter von Allmen 3 Using ESPN 30 for 30 to teach economics – revisited 49 Abdullah Al-Bahrani and Darshak Patel 4 Uncovering bias: using sports to teach about the economics of discrimination 65 Jill S. Harris 5 Supervising sports economics research 79 Brad R. Humphreys and Jane E. Ruseski PART II TEACHING SPORTS ECONOMICS 6 Using guest speakers and day trips to teach sports economics 94 Aju J. Fenn 7 Sports and the law: using court cases to teach sports economics 103 Victor A. Matheson 8 Making sports economics inclusive: why you aren’t teaching sports economics well if women are not part of your story 128 David Berri 9 Incorporating media into the sports economics curriculum 165 Jadrian Wooten PART III CLASSROOM ACTIVITIES FOR SPORTS ECONOMICS – MOVING AWAY FROM CHALK AND TALK 10 The jigsaw reading 181 Victor A. Matheson 11 Starting point bias and final offer arbitration: a classroom experiment 188 Victor A. Matheson 12 Randomness and the hot hand fallacy 195 Joshua Congdon-Hohman and Victor A. Matheson 13 This class is a Kahoot! Using Kahoot! to test student knowledge in class 200 Jadrian Wooten 14 Arbitration in the classroom: a classroom experiment to model MLB’s salary arbitration 208 Amber Brown 15 Measuring productivity in Major League Baseball 226 Stacey Brook 16 Teaching marginal revenue product using Moneyball 235 Dustin White and Jadrian Wooten 17 Economical sports economics classroom activities 241 Rodney Fort Index

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Book SynopsisExpert advice for financial advisors looking to make the most of social media platforms Social media is everywhere. 3.5 billion pieces of content are shared on Facebook each week, 22 million professionals are networking on LinkedIn, and 140 million tweets are posted every day. The opportunities these platforms present for financial advisors are huge, but most advisors have no idea how to use them to build bigger, stronger client bases. The Social Media Handbook for Financial Advisors: How to Use Facebook, Twitter, and LinkedIn to Build and Grow Your Business shows how to make the most of these new tools, offering invaluable advice about how to connect with potential clients in the twenty first century. For most advisors, converting prospects into clients is their top priority, and social media presents incredible opportunities for sealing the deal. Sales don''t happen because clients are impressed by complicated charts, they happen because they''re impressed by

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Book SynopsisAn inside look at what makes a successful financial services company Irv Rothman may not have considered a career in the financial services early on, but he ended up in leadership positions at AT&T, Compaq and, for over a decade, Hewlett-Packard. His consistent record of success and insider perspective make him the perfect guide to the art of building and growing a financial services company, and in Out-Executing the Competition he shares his remarkable story and years of experience, giving readers a glimpse into his numerous accomplishments and providing takeaways they can apply to their own companies, whatever the industry. An engaging and lively account of Rothman''s career focusing on his work at financial services companies during some of the most economically challenging periods of the past thirty years, the book explores the methods and tactics he used to help his companies not only weather financial uncertainty, but to thrive. Tells the stoTable of ContentsPreface ix Chapter 1: Craziest Idea I’ve Ever Heard—Let’s Do It! 1 Chapter 2: Proud Son of Bayonne 13 Chapter 3: School Days, School Days . . . 29 Chapter 4: Baghdad by the Bay 41 Chapter 5: The AT&T Rollercoaster 55 Chapter 6: It’s Got to Be about the Customer 71 Chapter 7: A Seat at the Head of the Table 83 Chapter 8: One Company, Worldwide 101 Chapter 9: Global Recessions: A Survivor’s Manual 113 Chapter 10: We’re Gonna Go for What’s Behind Door Number Three 127 Chapter 11: Around the World in 180 Days 137 Chapter 12: Getting Your Fingernails Dirty 153 Chapter 13: Transforming Your Business 161 Chapter 14: Communicating the Message 171 Chapter 15: Charisma Bypass? Leadership and the High-Performing Team 183 Chapter 16: To There, From Here 199 About the Author 203 Index 205

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Book SynopsisPurchasing: Selection and Procurement for the Hospitality Industry, 9thEditionis a learning-centered text that includes several pedagogical enhancements to help students quickly acquire and retain important information. It is written for those who will be involved with some phase of purchasing throughout their hospitality careers. This text covers product information as well as management of the purchasing function, and how this relates to a successful operation. It also acts as a comprehensive reference guide to the selection and procurement functions within the hospitality industry.Purchasing: Selection and Procurement for the Hospitality Industryis the comprehensive and up-to-date hospitality purchasing text available today.Table of ContentsChapter 1: The Concepts of Selection and Procurement Chapter 2: Technology Applications in Purchasing Chapter 3: Distribution Systems Chapter 4: Forces Affecting the Distribution Systems Chapter 5: An Overview of the Purchasing Function Chapter 6: The Organization, Administration, and Evaluation of Purchasing Chapter 7: The Purchase Specification: An Overall View Chapter 8: The Optimal Amount Chapter 9: Determining Optimal Purchase Prices and Payment Policies Chapter 10: The Optimal Supplier Chapter 11: Typical Ordering Procedures Chapter 12: Typical Receiving Procedures Chapter 13: Typical Storage Management Procedures Chapter 14: Security in the Purchasing Function Chapter 15: Fresh Produce Chapter 16: Processed Produce and Other Grocery Items Chapter 17: Dairy Products Chapter 18: Eggs Chapter 19: Poultry Chapter 20: Fish Chapter 21: Meat Chapter 22: Beverages Chapter 23: Nonfood Expense Items Chapter 24: Services Chapter 25: Furniture, Fixtures, and Equipment

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Book SynopsisThe definitive reference on the anthropology of death and dying, expanded with new contributions covering everything from animal mourning to mortuary cannibalism Few subjects stir the imagination more than the study of how people across cultures deal with death and dying. This expanded second edition of the internationally bestselling Death, Mourning, and Burial offers cross-cultural readings that span the period from dying to afterlife, considering approaches to this transition as a social process and exploring the great variations of cultural responses to death. Exploring new content including organ transplantation, institutionalized care for the dying, HIV-AIDs, animal mourning, and biotechnology, this text retains classic readings from the first edition, and is enhanced bysixteen new articles and two new sections which provide increased breadth and depth for readers. Death, Mourning, and Burial, Second Edition is divided into eight parts reflecTable of ContentsAcknowledgments viii Death and Anthropology: An Introduction 1Antonius C. G. M. Robben Part I Conceptualizations of Death 17 1 A Contribution to the Study of the Collective Representation of Death 19Robert Hertz 2 The Rites of Passage 34Arnold van Gennep 3 Symbolic Immortality 44Robert Jay Lifton and Eric Olson 4 Remembering as Cultural Process 52Elizabeth Hallam and Jenny Hockey 5 Massive Violent Death and Contested National Mourning in Post‐Authoritarian Chile and Argentina: A Sociocultural Application of the Dual Process Model 64Antonius C. G. M. Robben Part II Death, Dying, and Care 77 6 Magic, Science and Religion 79Bronislaw Malinowski 7 Witchcraft, Oracles and Magic among the Azande 83E. E. Evans‐Pritchard 8 Living Cadavers and the Calculation of Death 90Margaret Lock9 All Eyes on Egypt: Islam and the Medical Use of Dead Bodies amidst Cairo’s Political Unrest 102Sherine Hamdy 10 The Optimal Sacrifice: A Study of Voluntary Death among the Siberian Chukchi 115Rane Willerslev 11 Love’s Labor Paid for: Gift and Commodity at the Threshold of Death 129Ann Julienne Russ Part III Grief and Mourning 149 12 The Andaman Islanders 151A. R. Radcliffe‐Brown 13 Grief and a Headhunter’s Rage 156Renato Rosaldo 14 Death Without Weeping 167Nancy Scheper‐Hughes 15 Three Days for Weeping: Dreams, Emotions, and Death in the Peruvian Amazon 181Glenn H. Shepard Jr. 16 The Expression of Grief in Monkeys, Apes, and Other Animals 202Barbara J. King Part IV Mortuary Rituals and Epidemics 209 17 Hunting the Ancestors: Death and Alliance in Wari’ Cannibalism 211Beth A. Conklin 18 State Terror in the Netherworld: Disappearance and Reburial in Argentina 217Antonius C. G. M. Robben 19 Mourning Becomes Eclectic: Death of Communal Practice in a Greek Cemetery 231Diane O’Rourke 20 ‘We Are Tired of Mourning!’ The Economy of Death and Bereavement in a Time of AIDS 250Liv Haram Part V Remembrance and Regeneration 263 21 Ancestors as Elders in Africa 265Igor Kopytoff 22 The Life, Death, and Rebirth of a Mapuche Shaman: Remembering, Disremembering, and the Willful Transformation of Memory 276Ana Mariella Bacigalupo 23 The Ghosts of War and the Spirit of Cosmopolitanism 293Heonik Kwon 24 The Intimacy of Defeat: Exhumations in Contemporary Spain 306Francisco Ferrandiz Index 319

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Book SynopsisA deeper examination of Basel III for more effective capital enhancement The Handbook of Basel III Capital Enhancing Bank Capital in Practice delves deep into the principles underpinning the capital dimension of Basel III to provide a more advanced understanding of real-world implementation. Going beyond the simple overview or model, this book merges theory with practice to help practitioners work more effectively within the regulatory framework, and utilise the complex rules to more effectively allocate and enhance capital. A European perspective covers the CRD IV directive and associated guidance, but practitioners across all jurisdictions will find value in the strategic approach to decisions surrounding business lines and assets; an emphasis on analysis urges banks to shed unattractive positions and channel capital toward opportunities that actually fit their risk and return profile. Real-world cases demonstrate successful capital initiatives as models for implemeTable of ContentsPreface xiii About the Author xv Chapter 1 Overview of Basel III 1 1.1 Introduction to Basel III 1 1.2 Expected and Unexpected Credit Losses and Bank Capital 3 1.3 The Three‐Pillar Approach to Bank Capital 4 1.4 Risk‐Weighted Assets (RWAs) 8 Chapter 2 Minimum Capital Requirements 11 2.1 Components and Minimum Requirements of Bank Capital 11 2.2 Components and Minimum Requirements of Capital Buffers 12 2.3 Capital Conservation Buffer 13 2.4 Countercyclical Buffer 14 2.5 Systemic Risk Buffers 19 2.6 Going Concern vs. Gone Concern Capital 23 2.7 Case Study: UBS vs. JP Morgan Chase G-SIB Strategies 25 2.8 Transitional Provisions 36 Chapter 3 Common Equity 1 (CET1) Capital 39 3.1 CET1 Minimum Requirements 39 3.2 Eligibility Requirements of CET1 Instruments 39 3.3 Case Study: UBS Dividend Policy and Its Impact on CET1 48 3.4 Case Study: Santander Dividend Policy and Its Impact in CET1 54 3.5 Accumulated Other Comprehensive Income 58 3.6 Case Study: Banco BPI’s Partial Disposal of Portfolio of Portuguese and Italian Government Bonds 69 3.7 Other Items Eligible for CET1 Capital 74 3.8 CET1 Prudential Filters 75 3.9 Additional Valuation Adjustments 76 3.10 Intangible Assets (Including Goodwill) 76 3.11 Case Study: Danske Bank’s Goodwill Impairment 84 3.12 Case Study: Barclays Badwill Resulting From Its Acquisition of Lehman Brothers N.A. 85 3.13 Deferred Tax Assets 87 3.14 Fair Value Reserves Related to Gains or Losses on Cash Flow Hedges 87 3.15 Negative Amounts Resulting From the Calculation of Expected Loss Amounts 97 3.16 Equity Increases Resulting from Securitised Assets 98 3.17 Gains or Losses on Liabilities Valued at Fair Value Resulting from Changes in Own Credit Standing 99 3.18 Defined‐Benefit Pension Plans 110 3.19 Case Study: Lloyds’ De‐Risking of its Defined Benefit Pension Plans 119 3.20 Holdings by a Bank of Own CET1 Instruments 121 3.21 Case Study: Danske Bank’s Share Buyback Programme 124 3.22 Case Study: Deutsche Bank’s Treasury Shares Strategy 125 3.23 Holdings of the CET1 Instruments of Financial Sector Entities 140 3.24 Deduction Election of 1,250% RW Assets 140 3.25 Amount Exceeding the 17.65% Threshold 141 3.26 Foreseeable Tax Charges Relating To CET1 Items 142 3.27 Excess of Qualifying AT1 Deductions 142 3.28 Temporary Filter on Unrealised Gains and Losses on Availablefor‐Sale Instruments 142 Chapter 4 Additional Tier 1 (AT1) Capital 144 4.1 AT1 Minimum Capital Requirements 144 4.2 Criteria Governing Instruments Inclusion in AT1 Capital 144 4.3 Deductions from AT1 Capital 151 4.4 Holdings of AT1 Instruments of Other Financial Institutions 154 4.5 Case Study: Lloyds Banking Group Exchange Offer of Tier 2 for AT1 Securities 158 Chapter 5 Tier 2 Capital 172 5.1 Tier 2 Capital Calculation and Requirements for Inclusion 172 5.2 Negative Amounts Resulting from the Calculation of Expected Loss Amounts 177 5.3 Deductions from Tier 2 Capital 178 5.4 Holdings of Tier 2 Instruments of Other Financial Institutions 179 5.5 Case Study: Deutsche Bank’s Tier 2 Issue 183 Chapter 6 Contingent Convertibles (CoCos) 187 6.1 Types of CoCos 187 6.2 Trigger Levels 189 6.3 CoCos’ Statutory Conversion or Write‐Down – Point of Non‐Viability 190 6.4 CoCo’s Coupon Suspension – Maximum Distributable Amount 195 6.5 Adding Pillar 2 Capital Requirements to the MDA Calculation 200 6.6 Case Study: Barclays’ Equity Convertible CoCo 200 6.7 Case Study: Deutsche Bank’s Write‐Down CoCo 210 6.8 CoCos from an Investor’s Perspective 226 Chapter 7 Additional Valuation Adjustments (AVAs) 228 7.1 Fair Valuation Accounting Framework (IFRS 13) 229 7.2 Case Study: Goldman Sachs Investment in Industrial and Commercial Bank of China 241 7.3 Prudent Valuation vs. Fair Valuation 243 7.4 Additional Valuation Adjustments (AVAs) Under the Core Approach 248 7.5 Market Price Uncertainty AVA 250 7.6 Close‐Out Costs AVA 266 7.7 Model Risk AVA 267 7.8 Unearned Credit Spreads AVA 268 7.9 Investing and Funding Costs AVA 269 7.10 Concentrated Positions AVA 269 7.11 Future Administrative Costs AVA 271 7.12 Early Terminations Costs AVA 272 7.13 Operational Risk AVA 272 Chapter 8 Accounting vs. Regulatory Consolidation 275 8.1 Accounting Recognition of Investments in Non‐Structured Entities 275 8.2 Accounting for Full Consolidation 276 8.3 Working Example on Consolidation 283 8.4 Loss of Control 294 8.5 The Equity Method – Associates 295 8.6 Case Study: Deutsche Bank’s Acquisition of Postbank 298 8.7 IFRS Consolidation vs. Regulatory Consolidation 309 Chapter 9 Treatment of Minority Interests in Consolidated Regulatory Capital 312 9.1 Minority Interests Included in Consolidated CET1 312 9.2 Minority Interests Included in Consolidated AT1, Tier 1, Tier 2 and Qualifying Total Capital 316 9.3 Illustrative Example 1: Calculation of the Impact of Minority Interests on Consolidated Capital 319 9.4 Illustrative Example 2: Calculation of the Impact of Minority Interests on Consolidated Capital 322 9.5 Case Study: Artificial Creation of Minority Interests 325 9.6 Case Study: Banco Santander Repurchase of Minority Interests in Santander Brasil 326 Chapter 10 Investments in Capital Instruments of Financial Institutions 334 10.1 Basel III Treatment of Investments in Capital Instruments of Financial Institutions 335 10.2 Worked Examples of Investments in Capital Instruments of Unconsolidated Financial Institutions 347 10.3 Case Study: BBVA’s Acquisition of Garanti 354 Chapter 11 Investments in Capital Instruments of Insurance Entities 370 11.1 The Concept of Double Leverage 370 11.2 Case Study: ING’s Double Leverage 371 11.3 Regulatory Peculiarities of Investments in Insurance Entities 377 11.4 Case Study: Lloyds Banking Group’s Capital Enhancement Initiatives Related to its Insurance Subsidiaries 379 Chapter 12 Equity Investments in Non‐financial Entities 384 12.1 Basel III and Equity Exposures to Non‐Financial Entities in the Banking Book 384 12.2 Equity Exposures Under the Standardised Approach 385 12.3 Equity Exposures Under the IRB Approach 386 12.4 Expected Losses from Equity Exposures Under the IRB Approach 392 12.5 Qualified Holdings Outside the Financial Sector Exceeding the 15% Threshold 393 12.6 Temporary Exemption from the IRB Treatment of Certain Equity Exposures 394 12.7 Case Study: CaixaBank’s Mandatory Exchangeable on Repsol 395 12.8 Case Study: Mitsubishi UFJ Financial Group’s Corporate Stakes 405 Chapter 13 Deferred Tax Assets (DTAs) 411 13.1 Taxes from an Accounting Perspective 411 13.2 Accounting for Deferred Taxes Arising from Temporary Differences – Application to Equity Investments at Either FVTPL or FVTOCI 415 13.3 Worked Example: Temporary Differences Stemming from Debt Instruments Recognised at Fair Value 428 13.4 Case Study: UBS’s Deferred Tax Assets 435 13.5 Deferred Tax Assets from a Regulatory Capital Perspective 442 13.6 Case Study: Spanish Banks Conversion of DTAs Into Tax Credits, Improving Their CET1 Positions 449 13.7 Case Study: Lloyds Banking Group’s Expected Utilisation of Deferred Tax Assets 452 13.8 Initiatives to Reduce Impacts of Deferred Tax Assets on Bank Capital 459 Chapter 14 Asset Protection Schemes and Bad Banks 469 14.1 ING’s Illiquid Asset Back‐Up Facility With the Dutch State 469 14.2 Royal Bank of Scotland’s Asset Protection Scheme 476 14.3 Case Study: SAREB, The Spanish Bad Bank 486 14.4 Case Study: NAMA, The Irish Bad Bank 489 14.5 Asset Protection Schemes Versus Bad Banks 493 Chapter 15 Approaching Capital Enhancement Initiatives 495 15.1 Initial Thoughts 495 15.2 Overview of Main CET1 Capital Ratio Enhancement Initiatives 497 15.3 Case Study: Deutsche Bank’s Rights Issue 501 15.4 Case Study: Structuring the Disposal of a Portfolio of NPLs 502 15.5 Case Study: Banco Popular Joint Venture with Verde Partners and Kennedy Wilson 508 15.6 Case Study: Co‐Operative Bank’s Liability Management Exercise 516 Glossary 523 Bibliography 531 Index 533

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Book SynopsisSustainability has come to the fore in the cosmetics and personal care industry. Rising ethical consumerism and the need for resource efficiency are making cosmetic companies small, independent firms to global giants take steps towards sustainable development.Trade Review“Amarjit Sahota’s book is a well-researched and comprehensive snapshot on the different facets of sustainability in cosmetics today. This is the first, and currently, the only book on this hot topic; it’s a must read.” (Chemistry & Industry, 14 July 2014) “This publication from Wiley collects a wide number of articles focusing on sustainability in cosmetics, 14 chapters, which represents a road map in this so sensitive issue. The authors are key experts from organizations involved in sustainability in the cosmetics industry issue with a relevant long experience.” (H & PC Today, March/April 2014)Table of ContentsAbout the Contributors xv Foreword xxiii Preface xxvii 1 Introduction to Sustainability 1 Amarjit Sahota 1.1 Introduction to Book 1 1.2 Introduction to Sustainability 2 1.3 Ethics in the Cosmetics Industry 3 1.4 Drivers of Sustainability 6 1.4.1 Rise in Ethical Consumerism 7 1.4.2 Pressure from the Media and NGOs 7 1.4.3 Environmental Changes and Finite Resources 8 1.4.4 Pressure from the Supply Chain 9 1.4.5 Laws and Regulation 9 1.4.6 Business Benefits 10 1.5 Sustainability Reporting 10 1.5.1 CSR and Sustainability Reports 10 1.5.2 Communicating to Consumers 11 1.6 Guide to Book Chapters 12 References 15 2 Environmental Impacts of Cosmetic Products 17 Part 1: The Growing Importance of Metrics 17 Xavier Vital 2.1.1 Corporate Carbon Footprinting 18 2.1.2 Ecodesign 25 2.1.3 Get Ready for the Future 27 2.1.4 Conclusions 30 Acknowledgement 31 References 31 Part 2: Innovating to Reduce the Environmental Footprint, the L’Oreal Example 31 Jean-Florent Campion, Rachel Barre, and Laurent Gilbert 2.2.1 Introduction 31 2.2.2 Product Eco-Design 32 2.2.3 Responsible Sourcing and Biodiversity Preservation 35 2.2.4 Responsible Production 38 2.2.5 Reference Actions – Some Examples of Key Achievements 40 2.2.6 Conclusion 46 Acknowledgements 46 References 46 3 The Social Footprint of a Beauty Company 47 Bas Schneiders 3.1 The Relationship between Cosmetics and Sustainability 47 3.2 The Growing Significance of Sustainability 48 3.2.1 Current Situation 48 3.2.2 Solution Strategies 49 3.3 Sustainability as a Social Challenge for Cosmetics Companies 50 3.3.1 Social Footprinting 50 3.3.2 Critical Areas with Social Impacts 50 3.3.3 Social Diversity and Differentiation 52 3.4 Case Study: Weleda: A Value-Oriented Business 53 3.4.1 Ethical Sourcing 55 3.4.2 Employee Policy 62 3.4.3 Corporate Philanthropy 65 3.4.4 Economic Sustainability and Value Creation 66 3.5 Conclusions 68 Recommended Reading 68 References 68 4 Ethical Sourcing of Raw Materials 69 Part 1: Ethical Sourcing – The Givaudan Approach 69 Remi Pulverail 4.1.1 The Business Case for Ethical Sourcing 69 4.1.2 Making Ethical Sourcing a Reality 70 4.1.3 Working with Customers 71 4.1.4 Building Supplier Partnerships 72 4.1.5 Securing the Future of Benzoin in Laos 72 4.1.6 Tracing the Origins of Ethical Vanilla in Madagascar 74 4.1.7 Moh´eli Partnership Rediscovers Ylang Ylang 76 4.1.8 Equipment Loans Support Sustainable Sandalwood Production 77 4.1.9 Protecting Biodiversity and Tonka Bean Supply in Venezuela 79 4.1.10 Is Natural Sustainable? 80 4.1.11 Conclusion 80 Part 2: Innovation and Ethical Sourcing – Beraca’s Experience 81 Filipe Tomazelli Sabara 4.2.1 Introduction 81 4.2.2 Challenges Related to Ethical Sourcing 82 4.2.3 Beraca and the Biodiversity Enhancement Programme 83 4.2.4 Working in Partnership with Local Communities 85 4.2.5 Success Stories 89 4.2.6 What is Yet to be Achieved 93 4.2.7 Conclusion 94 References 95 5 Biodiversity in the Cosmetics Industry 97 Eduardo Escobedo and Rik Kutsch Lojenga 5.1 Introduction 97 5.1.1 The Critical Loss of Biodiversity and Its Impact on the Cosmetics Industry 99 5.2 Why Should the Cosmetics Industry Care about Protecting Biodiversity? 100 5.2.1 Biodiversity as a Sound Business Strategy 101 5.2.2 Ecosystem Services 102 5.3 How is the Policy Arena Changing and What Implications Does This Have for the Industry? 103 5.3.1 The Convention on Biological Diversity 103 5.3.2 The Strategic Plan for Biodiversity 104 5.3.3 The Nagoya Protocol 106 5.3.4 The Convention on International Trade of Endangered Species of Wild Flora and Fauna (CITES) 107 5.4 Biodiversity Barometer: Consumer Views and Expectations on Biodiversity 109 5.4.1 Biodiversity Awareness is Growing 110 5.4.2 Increased Awareness Brings Greater Expectations 111 5.4.3 Opportunities for Pioneering Companies 111 5.5 Ethical Sourcing in Practice 114 5.5.1 Putting Ethical Sourcing of Biodiversity into Practice 114 5.5.2 Conservation of Biodiversity 116 5.5.3 Sustainable Use of Biodiversity 118 5.5.4 Fair and Equitable Benefit Sharing 120 5.6 Conclusions 124 References 125 6 Sustainable Packaging 127 Part 1: Introduction 127 Amarjit Sahota References 129 Part 2: Sustainable Packaging for Cosmetic Products – Using Biobased Carbon Content and Designing for End-of-Life 129 Ramani Narayan 6.2.1 Introduction 129 6.2.2 Carbon Footprint Value Proposition 130 6.2.3 Material Carbon Versus Process Carbon Footprint 131 6.2.4 Exemplars of Zero Material Carbon Footprint Resins 132 6.2.5 Measuring Biobased Carbon Content 134 6.2.6 End-of-Life for the Packaging – Recycling and Biodegradable-Compostability 135 6.2.7 Science of Biodegradability 136 6.2.8 Summary 138 References 139 Part 3: The Role of Design for Sustainable Packaging 139 Anne van Haeften 6.3.1 Introduction 139 6.3.2 The Design Agency 140 6.3.3 Packaging Design 141 6.3.4 The Brand 142 6.3.5 Innovation and Design 144 6.3.6 Graphical Component 144 6.3.7 Post-Use Packaging 145 6.3.8 Lush Case Study: Get Naked! 145 6.3.9 Conclusion 147 References 148 Part 4: Sustainable Packaging – Aveda Case Study 148 John A. Delfausse 6.4.1 A Commitment to the Environment – the Aveda Mission 148 6.4.2 Direction from the Top 148 6.4.3 A Great Beginning 149 6.4.4 Real Sustainability 153 7 Energy and Waste Management 155 Charles J. ‘Chuck’ Bennett and Michael S. Brown 7.1 Introduction to Energy and Waste Management in the Cosmetics Industry 155 7.1.1 Global Resource Constraints and the Challenge for Business 155 7.1.2 Energy Issues and the Cosmetics Industry 156 7.1.3 Wastes and Personal Care Products 158 7.2 Aveda – the Company 159 7.3 Energy Management in Aveda 161 7.3.1 Process Energy Opportunities 162 7.3.2 Facility Energy Improvements 162 7.3.3 Results and Current Situation 163 7.3.4 Renewable Energy and Emissions Offsets 164 7.3.5 Other Dimensions of Aveda’s Energy Management – Shipping and Product Use 166 7.4 Waste Management at Aveda 167 7.4.1 Waste Management in Operations 167 7.4.2 Recycling beyond Blaine 169 7.4.3 Products and Packaging 169 7.5 Summary 173 References 173 8 Corporate Social Responsibility and Philanthropy 175 Part 1: Introduction 175 Amarjit Sahota 8.1.1 Corporate Social Responsibility 175 8.1.2 Corporate Philanthropy 176 References 178 Part 2: BURT’S BEES® Case Study 178 Paula Alexander 8.2.1 Value-Driven Sustainability Leadership 180 8.2.2 The Greater Good Business Model: An Integrated Approach to Sustainability 181 8.2.3 Strategic Giving 184 8.2.4 Employee Engagement 186 8.2.5 Summary 188 References 188 Part 3: Dr. Bronner’s Magic Soaps: Business as Activism 189 David Bronner 8.3.1 Introduction 189 8.3.2 Company Background 189 8.3.3 Fair Trade Projects 191 8.3.4 Corporate Activism 194 8.3.5 Summary 195 9 Green Formulations and Ingredients 197 Judi Beerling 9.1 Introduction 197 9.2 Definitions 198 9.2.1 Synthetic Ingredient 198 9.2.2 Natural Ingredient 198 9.2.3 Naturally Derived Ingredient 199 9.2.4 Nature Identical Ingredient 199 9.2.5 Organic 199 9.3 How Natural are Current Market Products? 200 9.4 Synthetic Ingredients Normally Absent from Natural/Organic Cosmetics 202 9.5 Available Green Replacements for Synthetic Cosmetic Ingredients 204 9.6 Formulation Issues with Green Ingredients 214 9.7 Summary 214 References 215 10 Green Standards, Certification and Indices 217 Judi Beerling and Amarjit Sahota 10.1 Introduction 217 10.2 Natural and Organic Cosmetic Standards 218 10.2.1 Major European Standards for Natural and Organic Products 219 10.2.2 BDIH (Germany) 219 10.2.3 Ecocert Greenlife (France) 220 10.2.4 CosmeBio (France) 221 10.2.5 Soil Association (UK) 221 10.2.6 ICEA (Italy) 222 10.2.7 COSMOS 222 10.2.8 Natrue (Belgium) 224 10.2.9 Other European Standards 225 10.2.10 Major North American Standards 225 10.2.11 USDA/NOP 226 10.2.12 NSF International 226 10.2.13 NPA (Natural Products Association) 227 10.2.14 Standards in Other Regions 228 10.2.15 Comparison of the Key Requirements of the Ecocert Greenlife, COSMOS and Natrue Standards 229 10.3 Fair Trade Labels 229 10.4 Other Eco-Labels 231 10.4.1 Eco Flower – The European Eco-Label 231 10.4.2 Nordic Swan – The Nordic Ecolabel 232 10.4.3 Others in Europe 232 10.4.4 Green Seal USA 232 10.4.5 USDA Biobased Product Certification 233 10.4.6 Carbon Labels 233 10.5 Other Sustainability Standards and Indices 234 10.5.1 ISO Standards 14000 and 26000 234 10.5.2 SA8000 235 10.5.3 Other Standards 236 10.5.4 Sustainable Indexes 236 References 237 11 Understanding Green Marketing 239 Darrin C. Duber-Smith and Mason W. Rubin 11.1 The “Why” of Sustainability 240 11.2 The Green Consumer 242 11.3 Best Green Practices 244 11.4 Communication versus Reality: The Many Shades of Green 245 11.4.1 Red Marketer 245 11.4.2 Green Panderer 247 11.4.3 Green Buffeteer 248 11.4.4 Light Green Marketer 249 11.4.5 Natural Green Marketer 250 11.4.6 Deep Green Marketer 251 11.5 Greener Than Thou 252 References 253 12 Marketing Case Studies 255 Part 1: Yes ToTM Inc. 255 Ido Leffler 12.1.1 The Background 255 12.1.2 The Growth Path 256 12.1.3 Marketing Strategy 259 12.1.4 Product Positioning 262 12.1.5 Distribution Growth and Brand Extensions 263 12.1.6 Future Plans 264 Part 2: Korres Natural Products 265 12.2.1 George Korres From Herbal Remedies to Natural Products 265 12.2.2 The Challenge 267 12.2.3 Vision and Strategy 268 12.2.4 Target Audience 270 12.2.5 The Portfolio at a Glance 270 12.2.6 Marketing and Positioning 271 12.2.7 Beauty Made Honest 272 12.2.8 Sustainability 273 12.2.9 Global Presence 274 12.2.10 A Closer Look 276 12.2.11 A Success Case Study Starring . . . the Product 277 12.2.12 The Future 277 Part 3: Whole Foods Market 278 Jody Villecco 12.3.1 Introduction 278 12.3.2 Body Care Quality Standards 279 12.3.3 Whole Body Responsible Packaging 285 12.3.4 Organic Body Care Labeling Standards 286 12.3.5 Industry Recognition 287 12.3.6 Conclusion 287 References 288 13 Targeting the Green Consumer 289 Kathy Sheehan 13.1 Introduction 289 13.2 United States 292 13.3 Western Europe 295 13.4 China 296 13.5 Latin America 298 13.6 Conclusions 300 14 Future Outlook 301 Amarjit Sahota 14.1 Preamble 301 14.2 Sustainability 301 14.3 Social Dimensions 303 14.4 Green Cosmetics 305 14.5 Responsible Consumption 308 14.6 Role of Government and Legislation 310 14.7 Benchmarking of Cosmetic Companies 311 14.8 Conclusions 312 References 314 Index

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Book SynopsisAlison Lowe is a leading expert on fashion brand development and growth. Based in London, UK, she founded and leads a fashion incubator agency and an online support platform, Start Your Own Fashion Label. She develops and teaches courses at the London College of Fashion, University of East London, University of the Arts London and Emlyon Business School. A regular international conference speaker, she also consults for brands across the globe, is a judge for the Great British Entrepreneur Awards and has been awarded an MBE for Services to the Fashion Industry.Trade Review"Addresses the changes of sustainability and digitalization brilliantly, highlighting some amazing examples. A wonderful guide for students with entrepreneurial ambitions." * Professor José Teunissen, Dean at London College of Fashion, University of the Arts London *"Alison brings to the table an unbeatable combination of years of experience and an accessible writing style which addresses fashion's issues with admirable directness." * Maurice Mullen, Head of Fashion & Luxury Goods, Evening Standard *"Provides a fresh contemporary approach to the subject of fashion business, fusing both core academic theory and practical tips." * Alexandra Hill, Course Leader, Norwich University of the Arts *"Provides a thorough introduction to all aspects of fashion management while maintaining a clear strategic focus" * Sennait Ghebreab, Programme Leader Business BA Courses at Istituto Marangoni London *"A must-read primer for anyone considering fashion business and management. Read this book and learn from one of the best." * Kent Le, Programme Leader MA International Fashion Business, University of East London and Adjunct Professor for Business of Fashion, Fordham University *"A crucial textbook for fashion studies and an important reference point for those working in fashion branding, fashion businesses and their related industries." * Ram Shergill, Editor in Chief, The Protagonist Magazine *Table of Contents Chapter - 01: Putting the customer first; Chapter - 02: Competitive advantage; Chapter - 03: Purpose, planet, people; Chapter - 04: Business foundations for fashion brands; Chapter - 05: Product design and development; Chapter - 06: Supply chain management; Chapter - 07: Brand storytelling and management; Chapter - 08: Innovation and technology; Chapter - 09: Driving sales; Chapter - 10: Marketing and promotion; Chapter - 11: Finance; Chapter - 12: Future entrepreneurial advantage for fashion brands; Chapter - 13: Glossary;

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Book SynopsisBrooke Hansen is Associate Professor at the School of Hospitality and Tourism Management, University of South Florida, USA. She was previously the Director of Sustainable Tourism and the SDG Action Alliance at the University of South Florida's College of Global Sustainability. She is an academic affiliate of Corporate Responsibility for the Environment and a Sustainable Tomorrow (CREST), on the Board of Directors for Keep Florida Beautiful and has served on sustainability committees for the National Football League's Super Bowl LV and Alaska Airlines.

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Book SynopsisStephen Lowy is Chairman of the British Educational Travel Association (BETA) and CEO of Anglo Educational Services (AES), which manages foreign student apartments in Central London. He is serving as Interim CEO of the Mountbatten Program, and is a board member of the Tourism Alliance, Trustee of the Savoy Educational Trust and Chairman of Association of Serviced Apartment Providers (ASAP). In 2023, he was named by the International Hospitality Institute as one of the '100 Most Inspirational People in Global Hospitality and Travel'. Stephen Lowy is based in London, UK.

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Book SynopsisAmanda Ho is the co-founder and CEO of Regenerative Travel, a global community for hotels and travel agencies committed to climate change action that offers development courses in regenerative practices for the tourism industry. Amanda Ho is a leading expert on regenerative travel, and her work has been featured in the New York Times, The Telegraph, Vogue, Tatler Asia and Forbes. She is based between New York City, USA, and Lisbon, Portugal.

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Book SynopsisThe use of computers has opened up remarkable opportunities for innovative design, improved productivity, and greater efficiency in the use of materials. Uniquely, this book focuses on the practical use of computers for clothing pattern design and product development. Readers are introduced to the various computer systems which are suitable for the industry, the principles and techniques of pattern design applied to computer systems are explained, and readers are shown how product data management can be used in clothing product development.Trade Review"The aim of this book is to provide the principles of garment product development to computer operators or students in clothing technology and to aid the transition to computer-aided design (CAD) systems for those conversant with manual pattern construction. Computer-aided Pattern Design and Product Development is clearly written and simple to understand. It is an excellent source of information for those interested in both manual and computerised pattern design."—Journal of Fashion Marketing and Management, Vol. 10, 2006Table of ContentsComputer CAD systems; Pattern construction; Computer pattern grading methods; Pattern designing and grading; Pattern modification for size, fit and style; Marker making and lay planning; Production data management systems

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Book SynopsisIn this collection of essays, an international group of scholars investigate the global building cleaning industry to reveal the extent of neoliberalism''s impact on cleaners. This book provides the first intensive study focusing on building cleaners and their global experiences Brings together an international group of scholars and experts to investigate different national contexts and examples Draws out important commonalities and highlights significant differences in these experiences Examines topics including erosion of cleaners'' industrial citizenship rights, the impact of outsourcing upon their working conditions, economic security, and the intensification of their work and its negative effects on physical health Considers how cleaners are mobilizing to resist and respond to the restructuring of their work. Trade Review"An important collection drawing attention to the invisible workers whose work it is to fashion the visible.... The debates raised in this volume could be developed in many directions and it is no bad thing that we are left wanting more." (Geographical Journal, September 2008) “Outhwaite’s familiarity with his subject matter is unquestionable, as is his desire to cover it thoroughly, and the book will serve well as a guide for philosophers to the most important work done by theoretical sociologists on the nature of society.” (Philosophy In Review) “The Dirty Work of Neoliberalism offers a varied and insightful examination of the global restructuring of the cleaning industry and its implications for workers and their struggles. It offers a good mix of more structural and poststructural perspectives on these processes and their inherently scalar nature. Moreover, many of its most effective chapters, such as those by Bezuidenhuit and Fakier, show how work and social reproduction are strongly interrelated.” (Annals of the Association of American Geographers)Table of ContentsIntroduction: Cleaners and the Dirty Work of Neoliberalism (Andrew Herod and Luis L M Aguiar). SECTION 1. 1. Introduction: Geographies of Neoliberalism (Andrew Herod and Luis L M Aguiar). 2. Janitors and Sweatshop Citizenship in Canada (Luis L M Aguiar). 3. Maria’s Burden: Contract Cleaning and the Crisis of Social Reproduction in Post-Apartheid South Africa (Andries Bezuidenhout and Khayaat Fakier). 4. Restructuring the Architecture of State Regulation in the Australian and Aotearoa/New Zealand Cleaning Industries and the Growth of Precarious Employment (Shaun Ryan and Andrew Herod). 5. Manufacturing Modernity: Cleaning, Dirt, and Neoliberalism in Chile (Patricia Tomic, Ricardo Trumper and Rodrigo Hidalgo Dattwyler). SECTION 2. 6. Introduction: Ethnographies of the Cleaning Body (Andrew Herod and Luis L M Aguiar). 7. The Cleaners You Aren’t Meant to See: Order, Hygiene and Everyday Politics in a Bangkok Shopping Mall (Alyson Brody). 8. Cleaning Up After Globalization: An Ergonomic Analysis of Work Activity of Hotel Cleaners (Ana María Seifert and Karen Messing). 9. Work Design and the Labouring Body: Examining the Impacts of Work Organization on Danish Cleaners’ Health (Karen Sögaard, Anne Katrine Blangsted, Andrew Herod and Lotte Finsen). 10. Introduction: Cleaners’ Agency (Andrew Herod and Luis L M Aguiar). 11. Cleaners’ Organizing in Britain from the 1970s: A Personal Account (Sheila Rowbotham). 12. The Privatization of Health Care Cleaning Services in Southwestern British Columbia, Canada: Union Responses to Unprecedented Government Actions (Marcy Cohen). 13. Justice for Janitors: Scales of Organizing and Representing Workers (Lydia Savage). Notes on Contributors. Index.

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Book SynopsisVacations are a delimited period during which social rules and responsibilities are eased, removed, or shifted, and people have increased autonomy over what they choose to do. Recent trends in the travel industry emphasize the appeal of vacations for voluntary identity changeswhen bankers can become bikers for a week or when Momcations allow mothers to leave their families behind. But how do our vacations allow us to shape our identity?Getting Away from It All is a study of individuality and flexibility and the intersection of self-definition and social constraint. Karen Stein interviews vacationers about their travels and down time, focusing on identity transitions. She shows how objects, settings, temporal environments and social interactions limit or facilitate identity shifts, and how we arrange our vacations to achieve the shifts we desire. Stein also looks at the behavior, values, attitudes, and worldview of individuals to illuminate how people engage in either identity work or i

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Book SynopsisVacations are a delimited period during which social rules and responsibilities are eased, removed, or shifted, and people have increased autonomy over what they choose to do. Recent trends in the travel industry emphasize the appeal of vacations for voluntary identity changeswhen bankers can become bikers for a week or when Momcations allow mothers to leave their families behind. But how do our vacations allow us to shape our identity?Getting Away from It All is a study of individuality and flexibility and the intersection of self-definition and social constraint. Karen Stein interviews vacationers about their travels and down time, focusing on identity transitions. She shows how objects, settings, temporal environments and social interactions limit or facilitate identity shifts, and how we arrange our vacations to achieve the shifts we desire. Stein also looks at the behavior, values, attitudes, and worldview of individuals to illuminate how people engage in either identity work or i

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Book SynopsisAn inside look at the struggles Ed Garvey and his small group of supporters faced in bringing true professionalism to football playersTrade Review“Ed Garvey was a man of vision and unafraid to be the first to challenge the league with a relentless and aggressive approach to ensuring our players’ rights. When I became executive director [of the NFLPA], Ed was one of the only persons who had served in this role, and his wisdom, brilliance, and humor were exactly the counsel I needed. Even today, he continues to be a guiding light for our union. Never Ask ‘Why’ is a firsthand testament to why union leaders should never have to ask why the mission is so important, and why the role of unions, even one as small as an NFL players union, remains critical for working people.”—DeMaurice Smith, Executive Director of the NFL Players Association"This is a very important and easy-to-read work that will shed light on the many previously misrepresented accounts given by the owners and commissioner-controlled public communication. It has the potential to change the business world."—Library Journal"Published posthumously, Ed Garvey’s autobiographical account of his role, primarily in the 1970s, as executive director of the National Football League Players Association (NFLPA) details his fight for players’ rights and the mission to end the so-called Rozelle rule restricting free agency. Much has been written about this period, and this book contributes Garvey’s firsthand account and interpretations, with previously unknown conversations, of the negotiations between the union and the NFL.... The book makes evident Garvey's clear disdain for sports journalists for what he saw as distorting the truth and working for the owners. The Mackey v. NFL case (1976) runs throughout much of the book and is an interesting legal study.... Summing Up: Recommended."—Choice

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Book SynopsisRecreational Sport provides readers with a foundation in the concepts of recreational sport. Based on current research and offering real-world applications, it will help readers understand how to design, deliver, and manage recreational sport programs no matter what setting they find themselves in.Table of ContentsPart I: Theory, Philosophy, and Foundations of Recreational Sport Chapter 1: Introduction to Recreational Sport Chapter 2: Physical Activity and Recreational Sport Chapter 3: Diversity and Inclusion in Recreational Sport Part II: Competencies of Recreational Sport Professionals Chapter 4: Program Planning Chapter 5: Structured Tournament Scheduling Chapter 6: Facility Planning and Design Chapter 7: Financing and Marketing Chapter 8: Risk Management Chapter 9: Human Resources Management Chapter 10: Technology Applications Part III: Recreational Sport Settings and Contexts Chapter 11: Recreational Sport in the Community Chapter 12: Youth Sport Chapter 13: Campus Recreational Sport Chapter 14: International Sport Influence on Recreational Sport Chapter 15: Careers in Recreational Sport

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