Hospitality and service industries Books

Book SynopsisFrom the Olympics to the World Cup, mega sporting events are a source of enjoyment for tens of thousands of people, but can also be a source of intense debate and controversy. This insightful new Handbook addresses a number of central questions, including: How are host cities selected and under what economic conditions? How are these events organized, and how is local resistance overcome? Based on historical and empirical experience, what are the pitfalls for the organizers of these events? What are the potential economic benefits, including any international image effects? How can the costs be minimized and the benefits maximized for host cities and countries? How do these mega events impact the challenges of globalization and what is their environmental legacy? Compiled and edited by two internationally renowned sports economists, the expert contributions elaborate on the specific mechanisms of the bid processes, analyze the determining factors of winning bids, and illustrate how to construct future bid campaigns. Underpinned by case studies from four continents and by theoretical considerations, the reasons for seemingly systemic cost overruns are explored and analyzed, as are the effects on national and regional employment and income, property values, non-traditional economic variables (such as psychological and marketing benefits) and urban branding and transformation. The Handbook also reflects on important elements of design of the games in order to better plan, prepare and allocate resources - including, for example, sustainability issues and the use of campaigns to secure positive perceptions. This book provides an up-to-date analysis of the financing and economic impact of mega sporting events, as well as a full discussion of how host cities can maximize the benefits from their experience. As such, it will prove a fascinating read for academics, students, researchers and policy makers with an interest in economics and public sector economics generally, and more specifically, in the economics of sport. Contributors: G.M. Ahlfeldt, G. Andranovich, W. Andreff, R.A. Baade, O. Bass, R. Baumann, U. Bob, D. Brown, M.J. Burbank, R. Burton, A. Cartwright, A. Ceballos, D.M. Chin, D. Coates, L.M. de Melo, S. du Plessis, N. Eber, B. Engelhardt, A. Feddersen, R. Flores, D. Forrest, Y. Guo, C.H. Heying, Y. Hou, B.R. Humphreys, G. Kavetsos, S. Kesenne, R.H. Koning, J.G. Long, W. Maennig, B. Majumdar, V.A. Matheson, I.G. McHale, N. Mehta, N. O'Reilly, M. Olschlager, P.K. Porter, A.R. Sanderson, I. Sanz, J. Schokkaert, B. Seguin, S. Shmanske, E. Sterken, B. Sussmuth, K. Swart, J.F.M. Swinnen, S. Szymanski, J.D. Tena, R. Tomlinson, H. van Egteren, T. Vandemoortele, C. Zhou, A. ZimbalistTrade Review[T]he Handbook covers the various economic aspects of large sporting events and has rightly earned its "handbook" title. Given its multi-author, chapter format, it is easy to dip in and out of without reading everything in one go. It should appeal to economists, researchers, policy makers and potential bidders. --IPKat. . . one can see the importance and interconnectedness of the themes of this interesting handbook. It can be recommended for academics and policymakers alike. --Alexander Dilger, Jahrbücher für Nationalökonomie und StatistikTable of ContentsContents: PART I: INTRODUCTION 1. Introduction: The Economics of Mega Sporting Events Wolfgang Maennig and Andrew Zimbalist 2. What is a Mega Sporting Event? Wolfgang Maennig and Andrew Zimbalist PART II: BIDDING FOR MEGA EVENTS 3. Mega Sporting Event Bidding, Mechanism Design and Rent Extraction Brad R. Humphreys and Henry van Egteren 4. The Winner’s Curse: Why is the Cost of Mega Sporting Events so Often Underestimated? Wladimir Andreff 5. Determinants of Successful Bidding for Mega Events: The Case of the Olympic Winter Games Arne Feddersen and Wolfgang Maennig 6. An Analysis of the Political Economy for Bidding for the Summer Olympic Games: Lessons from the Chicago 2016 Bid Robert A. Baade and Allen R. Sanderson 7. Support For and Resistance Against Large Stadiums: The Role of Lifestyle and Other Socio-economic Factors Gabriel M. Ahlfeldt, Wolfgang Maennig and Michaela Ölschläger PART III: DESIGN OF MEGA EVENTS 8. Can Mega Events Deliver Sustainability? The Case of the 2010 FIFA World Cup in South Africa Anton Cartwright 9. Stakeholder Perceptions of Short-term Marketing Tactics During the Olympics Rick Burton, Norm O’Reilly and Benoit Séguin 10. Mega Events and Local Politics Matthew J. Burbank, Greg Andranovich and Charles H. Heying 11. Estimating Match and World Cup Winning Probabilities Ruud H. Koning and Ian G. McHale 12. Doping and Anti-doping Measures Nicolas Eber 13. Explaining and Forecasting National Team Medals Totals at the Summer Olympic Games David Forrest, Adams Ceballos, Ramón Flores, Ian G. McHale, Ismael Sanz and J.D. Tena PART IV: GENERAL STUDIES OF ECONOMIC IMPACT AND METHODOLOGY 14. The Econometric Analysis of Willingness to Pay for Intangibles with Experience Good Character Bernd Süssmuth 15. Economic Impact of Sports Events Philip K. Porter and Daniel M. Chin 16. The Economic Impact, Costs and Benefits of the FIFA World Cup and the Olympic Games: Who Wins, Who Loses? Stefan Kesenne 17. Outlook, Progress and Challenges of Stadium Evaluation Gabriel M. Ahlfeldt and Georgios Kavetsos 18. The BRICs: National and Urban Legacy Agendas Richard Tomlinson and Orli Bass 19. Mega Events and Sports Institutional Development: The Impact of the World Cup on Football Academies in Africa Jeroen Schokkaert, Johan F.M. Swinnen and Thijs Vandemoortele 20. Economic Impact of Organizing Large Sporting Events Elmer Sterken PART V: CASE STUDIES: ECONOMIC IMPACT OF MEGA EVENTS 21. Tour de France: A Taxpayer Bargain Among Mega Sporting Events? Judith Grant Long 22. Labor Market Effects of the World Cup: A Sectoral Analysis Robert Baumann, Bryan Engelhardt and Victor A. Matheson 23. Not-So-Mega Events Dennis Coates 24. Reflections on Developing the 2010 FIFA World Cup™ Research Agenda Kamilla Swart and Urmilla Bob 25. The Economic Impact of the Golf Majors Stephen Shmanske 26. People’s Perception of the Social Impacts of the Bejing Olympic Games Before and After 2008 Yingzhi Guo, Chun Zhou and Yuansi Hou 27. The 2010 FIFA World Cup High-frequency Data Economics: Effects on International Tourism and Awareness for South Africa Stan du Plessis and Wolfgang Maennig 28. For a Monsoon Wedding: Delhi and the Commonwealth Games Nalin Mehta and Boria Majumdar 29. The Case of Brazil 2014/2016 Luiz Martins de Melo 30. The Employment Effects of London 2012: An Assessment in Mid-2011 Dan Brown and Stefan Szymanski PART VI: CONCLUSION 31. Future Challenges: Maximizing the Benefits and Minimizing the Costs Wolfgang Maennig and Andrew Zimbalist Index

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Book SynopsisIn 1909, the largest department store in London's West End, designed and built from scratch, opened in Oxford Street in a glorious burst of publicity. The mastermind behind the façade was American retail genius Harry Gordon Selfridge: maverick businessman, risk-taker, dandy and one of the greatest showmen the retail world has ever known. His talents were to create the seduction of shopping, and as his success and fame grew, so did his glittering lifestyle: mansions, yachts, gambling, racehorses - and mistresses. From the glamour of Edwardian England, through the turmoil of the Great War and the heady excesses of the 1920s and beyond, Selfridges Department Store was 'a theatre with the curtain going up at 9 o'clock each morning'. Mr Selfridge reveals the captivating story of the rise and fall of the man who revolutionised the way we shop. The third series of Mr Selfridge will air on ITV in January 2015. 'Lively and entertaining' Sunday Telegraph 'Will change your view of shopping forever' Vogue 'Harry Selfridge revolutionised the way we shop ... fascinating' Daily MailTrade ReviewIn this energetic and wonderfully detailed biography, Lindy Woodhead ... provides an enthralling description of fashion, politics, music and dance, the arts, the sciences advertising and the use of the media, during the decades before the Second war. * Evening Standard *A rich social history of a time of great change * Spectator Business *A fascinating biographical, as well as sociological, study -- Independent on Sunday

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Book SynopsisHow would it feel to always be fully booked with happy guests who love what you do in your restaurant, bar or hotel?For five star businesses this is a daily reality. Their businesses create raving fans, receive five star reviews, win awards and have employees who are dedicated to the prosperity and future of the business. With numerous success stories, hospitality and guest experience expert Joy Zarine understands how to transform hospitality venues and empower them to brand, scale, be profitable and win awards. This book shows you how to transform your business and build a highly successful, restaurant, bar or hotel that both your guests and employees feel passionate about.When you read The Five Star Formula you will gain a deeper understanding of the vital ingredients of success: CLARITY understanding where your business is now and creating a clear vision of the business you want to build CULTURE creating a culture that attracts and rewards passionate and dedicated employees CUSTOMER identifying and appealing to the ideal guests your business needs to succeed CREATIVITY finding your unique offering so you can stand out from the competition and make your mark COMMENDATIONS winning awards for your business and enjoying the benefits of award-winning status for years to comeIf you want to build a profitable, scalable and exceptional business while transforming your guest experiences you need to read this book.

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Book SynopsisAvoid the most common mistakes made by hospitality owners and managers. Running an independent hospitality business is complex, whether it's a hotel or restaurant, and mistakes will cost you money or your reputation. Star Quality Hospitality will give you the key to running a safe and profitable establishment.Covering everything from the culture and structure of your business and operational solutions to common problems, to looking after your staff and wowing your guests, this book provides clear guidance and solutions to produce optimum results and improve profitability.Understand how to: Take the next step in your hospitality journey Develop and implement your business strategy Select the right suppliers, keep your staff engaged and make every guest an advocate for your business Evaluate and act on key industry trends Measure your business success to remain profitable

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Book SynopsisAdvances in Hospitality and Leisure, a peer-review volume, delivers refreshing insights from a host of scientific studies in the domains of hospitality, leisure and tourism. It provides a platform to galvanize thoughts on contemporary issues and merging trends essential to theory advancement as well as professional practices from a global perspective. The main focus of this volume is to transcend the innovative methods of inquiry so as to inspire new research topics that are vital and have been in large neglected. This volume is keen to address the needs of the populace having interests in disseminating ideas, concepts and theories derived from scholarly investigations. Potential readers may retrieve useful texts to outline new research agendas, suggest viable topics for a dissertation work, and augment the knowledge of the subjects of interest.Table of ContentsChen, J.S. - Indiana University, IN, USA

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Book SynopsisThis two-volume work comprises a selection of seminal articles published over the past decade that have significantly advanced the study of tourism economics. The papers have been selected for their theoretical contributions as well as their contribution to informed policy making. Volume I comprises articles representing advances in the areas of demand modelling, forecasting, supply, pricing, taxation and the environment. Volume II comprises articles which make advances in the areas of tourism and economic growth, trade, development, impacts and destination competitiveness. This authoritative collection, along with an original introduction by the editors, will have particular appeal to university instructors, researchers, graduate students and tourism economists in private sector and policy-making organisations.Table of ContentsContents: Volume 1: Demand, Supply, Pricing, Taxation, Employment and the Environment Acknowledgements Introduction Larry Dwyer and Neelu Seetaram PART I TOURISM DEMAND MODELING AND FORECASTING 1. Haiyan Song and Gang Li (2008), ‘Tourism Demand Modelling and Forecasting—A Review of Recent Research’ 2. Lindsay W. Turner and Stephen F. Witt (2001), ‘Factors Influencing Demand for International Tourism: Tourism Demand Analysis Using Structural Equation Modelling, Revisited’ 3. Christine Lim and Michael McAleer (2001), ‘Cointegration Analysis of Quarterly Tourism Demand by Hong Kong and Singapore for Australia’ 4. Nada Kulendran and Kevin K.F. Wong (2005), ‘Modeling Seasonality in Tourism Forecasting’ 5. Haiyan Song and Kevin K.F. Wong (2003), ‘Tourism Demand Modeling: A Time-Varying Parameter Approach’ 6. Isabel Cortés-Jiménez, Ramesh Durbarry and Manuela Pulina (2009), ‘Estimation of Outbound Italian Tourism Demand: A Monthly Dynamic EC-LAIDS Model’ 7. Neelu Seetaram (2010), ‘Use of Dynamic Panel Cointegration Approach to Model International Arrivals to Australia’ 8. Joaquıń Alegre and Llorenç Pou (2006), ‘The Length of Stay in the Demand for Tourism’ PART II SUPPLY AND PRICING 9. J.M. Espinet, M. Saez, G. Coenders and M. Fluvià (2003), ‘Effect on Prices of the Attributes of Holiday Hotels: A Hedonic Prices Approach’ 10. Yoav Wachsman (2006), ‘Strategic Interactions Among Firms in Tourist Destinations’ 11. Stephen Wanhill (2006), ‘Some Economics of Staging Festivals: The Case of Opera Festivals’ 12. Serguei Kaniovski, Michael Peneder and Egon Smeral (2008), ‘Determinants of Firm Survival in the Austrian Accommodation Sector’ 13. Haiyan Song, Shu Yang and George Q. Huang (2009), ‘Price Interactions Between Theme Park and Tour Operator’ 14. Jenny Cave, Kartick Gupta and Stuart Locke (2009), ‘Supply-Side Investments: An International Analysis of the Return and Risk Relationship in the Travel & Leisure Sector’ PART III TOURISM AND TRANSPORT 15. Peter Forsyth (2006), ‘Martin Kunz Memorial Lecture: Tourism Benefits and Aviation Policy’ 16. Clive L. Morley (2007), ‘Research Note: Implications for Regional Destinations of New Airline Strategies’ 17. Andreas Papatheodorou and Zheng Lei (2006), ‘Leisure Travel in Europe and Airline Business Models: A Study of Regional Airports in Great Britain’ 18. Belén Rey, Rafael L. Myro and Asun Galera (2011), ‘Effect of Low-Cost Airlines on Tourism in Spain. A Dynamic Panel Data Model’ 19. Daniel Albalate and Germà Bel (2010), ‘Tourism and Urban Public Transport: Holding Demand Pressure Under Supply Constraints’ 20. Neelu Seetaram (2010), ‘Computing Airfare Elasticities or Opening Pandora’s Box’ PART IV TAXATION 21. Nishaal Gooroochurn and M. Thea Sinclair (2005), ‘Economics of Tourism Taxation: Evidence from Mauritius’ 22. Li Sheng and Yanming Tsui (2009), ‘Taxing Tourism: Enhancing or Reducing Welfare?’ 23. Nishaal Gooroochurn and Thea Sinclair (2008), ‘Commodity Taxation in the Presence of Tourists’ 24. Peter Forsyth and Larry Dwyer (2002) ‘Market Power and the Taxation of Domestic and International Tourism’ 25. Ramesh Durbarry (2008), ‘Tourism Taxes: Implications for Tourism Demand in the UK’ 26. Claudio A.G. Piga (2003), ‘Pigouvian Taxation in Tourism’ 27. Richard S.J. Tol (2007), ‘The Impact of a Carbon Tax on International Tourism’ PART V TOURISM AND THE ENVIRONMENT 28. Pedro Pintassilgo and João Albino Silva (2007), ‘“Tragedy of the Commons” in the Tourism Accommodation Industry’ 29. Robert J. Johnston and Timothy J. Tyrrell (2005), ‘A Dynamic Model of Sustainable Tourism’ 30. Ester Blanco, Javier Rey-Maquieira and Javier Lozano (2009), ‘Economic Incentives for Tourism Firms to Undertake Voluntary Environmental Management’ 31. Patrizia Riganti and Peter Nijkamp (2008), ‘Congestion in Popular Tourist Areas: A Multi-Attribute Experimental Choice Analysis of Willingness-to-Wait in Amsterdam’ 32. Carmelo J. León, Juan M. Hernández and Matías González (2007), ‘Economic Welfare, the Environment and the Tourist Product Life Cycle’ 33. Javier Lozano, Carlos M. Gómez and Javier Rey-Maquieira (2008), ‘The TALC Hypothesis and Economic Growth Theory’ 34. Larry Dwyer, Peter Forsyth, Ray Spurr and Serajul Hoque (2010), ’Estimating the Carbon Footprint of Australian Tourism’ PART VI EMPLOYMENT ISSUES 35. Christer Thrane (2008), ‘Earnings Differentiation in the Tourism Industry: Gender, Human Capital and Socio-Demographic Effects’ 36. Adelaida Lillo-Bañuls and José M. Casado-Díaz (2010), ‘Rewards to Education in the Tourism Sector: One Step Ahead’ 37. Juan Antonio Campos-Soria, Bienvenido Ortega-Aguaza and Miguel Angel Ropero-García (2009), ‘Gender Segregation and Wage Difference in the Hospitality Industry’ 38. Chi-Chur Chao, Bharat R. Hazari, Jean-Pierre Laffargue and Eden S.H. Yu (2009), ‘A Dynamic Model of Tourism, Employment and Welfare: The Case Of Hong Kong’ Volume II: Tourism, Trade, Growth and Welfare Acknowledgements Introduction An introduction to both volumes appears in Volume I PART I TOURISM TRADE, GROWTH AND ECONOMIC DEVELOPMENT A Tourism and Economic Growth 1. Jacint Balaguer and Manuel Cantavella-Jordá (2002), ‘Tourism as a Long-Run Economic Growth Factor: The Spanish Case’ 2. Paolo Figini and Laura Vici (2010), ‘Tourism and Growth in a Cross Section of Countries’ 3. Chien-Chiang Lee and Chun-Ping Chang (2008), ‘Tourism Development and Economic Growth: A Closer Look at Panels’ 4. Sara Proença and Elias Soukiazis (2008), ‘Tourism as an Economic Growth Factor: A Case Study for Southern European Countries’ 5. Pedro M.D.C.B. Gouveia and Paulo M.M. Rodrigues (2005), ‘Dating and Synchronizing Tourism Growth Cycles’ B International Trade 6. Jean-Jacques Nowak, Sylvain Petit and Mondher Sahli (2010), ‘Tourism and Globalization: The International Division of Tourism Production’ 7. Salvador Gil-Pareja, Rafael Llorca-Vivero and José Antonio Martínez-Serrano (2007), ‘The Effect of EMU on Tourism’ 8. Chi-Chur Chao, Bharat R. Hazari and Eden S.H. Yu (2010), ‘Quotas, Spillovers, and the Transfer Paradox in an Economy with Tourism’ 9. Chi-Chur Chao, Bharat R. Hazari, Jean-Pierre Laffargue, Pasquale M. Sgro and Eden S.H. Yu (2006), ‘Tourism, Dutch Disease and Welfare in an Open Dynamic Economy’ 10. Jean-Jacques Nowak, Mondher Sahli and Isabel Cortés-Jiménez (2007), ‘Tourism, Capital Good Imports and Economic Growth: Theory and Evidence for Spain’ C Social Issues – Welfare Effect 11. Mondher Sahli and Jean-Jacques Nowak (2007), ‘Does Inbound Tourism Benefit Developing Countries? A Trade Theoretic Approach’ 12. Adam Blake, Jorge Saba Arbache, M. Thea Sinclair and Vladimar Teles (2008), ‘Tourism and Poverty Relief’ 13. Anan Wattanakuljarus and Ian Coxhead (2008), ‘Is Tourism-Based Development Good for the Poor? A General Equilibrium Analysis for Thailand’ 14. Robertico Croes and Manuel Vanegas, Sr. (2008), ‘Cointegration and Causality between Tourism and Poverty Reduction’ 15. Rinaldo Brau, Alessandro Lanza and Francesco Pigliaru (2007), ‘How Fast are Small Tourism Countries Growing? Evidence from the Data for 1980–2003’ 16. Diaram Ramjee Singh (2009), ‘Small Island Developing States (SIDS): Tourism and Economic Development’ PART II ECONOMIC IMPACTS 17. Larry Dwyer, Peter Forsyth, John Madden and Ray Spurr (2000), ‘Economic Impacts of Inbound Tourism under Different Assumptions Regarding the Macroeconomy’ 18. Adam Blake (2009), ‘The Dynamics of Tourism’s Economic Impact’ 19. Stefan F. Schubert and Juan Gabriel Brida (2009), ‘Macroeconomic Effects of Changes in Tourism Demand: A Simple Dynamic Model’ 20. Larry Dwyer, Peter Forsyth and Ray Spurr (2004), ‘Evaluating Tourism’s Economic Effects: New and Old Approaches’ 21. Larry Dwyer, Peter Forsyth and Ray Spurr (2005), ‘Estimating the Impacts of Special Events on an Economy’ 22. John R. Madden (2006), ‘Economic and Fiscal Impacts of Mega Sporting Events: A General Equilibrium Assessment’ PART III TOURISM IN CRISIS 23. Nenad Njegovan (2006), ‘Are Shocks to Air Passenger Traffic Permanent or Transitory?: Implications for Long-Term Air Passenger Forecasts for the UK’ 24. Adam Blake and M. Thea Sinclair (2003), ‘Tourism Crisis Management: US Response to September 11’ 25. Xiamming Meng, Mahinda Siriwardana, Brian Dollery and Stuart Mounter (2010), ‘The Impact of the 2008 World Financial Crisis on Tourism and the Singapore Economy and Policy Responses: A CGE Analysis’ 26. Haiyan Song and Shanshan Lin (2010), ‘Impacts of the Financial and Economic Crisis on Tourism in Asia’ 27. Djauhari Pambudi, Nathalie McCaughey and Russell Smyth (2009), ‘Computable General Equilibrium Estimates of the Impact of the Bali Bombing on the Indonesian Economy’ 28. Paresh Kumar Narayan and Biman Chand Prasad (2007), ‘The Long-Run Impact of Coups on Fiji's Economy: Evidence From A Computable General Equilibrium Model’ 29. A.T. Blake, M.T. Sinclair and P.B. Chand (2003), ‘Quantifying the Impact of Foot and Mouth Disease on Tourism and the UK Economy’ PART IV DESTINATION COMPETITIVENESS 30. Maria Francesca Cracolici, Peter Nijkamp and Piet Rietveld (2008), ‘Assessment of Tourism Competitiveness by Analysing Destination Efficiency’ 31. Larry Dwyer, Peter Forsyth and Prasada Rao (2002), ‘Destination Price Competitiveness: Exchange Rate Changes versus Domestic Inflation’ 32. Nicolas Peypoch (2007), ‘On Measuring Tourism Productivity’ 33. Adam Blake, M. Thea Sinclair and Juan Antonio Campos Soria (2006), ‘Tourism Productivity: Evidence from the United Kingdom’ 34. Carlos P. Barros and Fernando P. Alves (2004), ‘Productivity in the Tourism Industry’ 35. Larry Dwyer, Peter Forsyth and Prasada Rao (2000), ‘The Price Competitiveness of Travel and Tourism: A Comparison of 19 Destinations’ 36. Larry Dwyer and Peter Forsyth (2008), ‘Economic Measures of Tourism Yield: What Markets to Target?’

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Book SynopsisStefan Késenne's work has added a new dimension to the literature by bringing a European perspective to the analysis of professional sports leagues. This text sets out his research programme in a clear and accessible manner. His work is profoundly influential in the sports literature and the lessons of this book need to be understood by all those interested in policies and practices of sports leagues.'- Stefan Szymanski, Cass Business School, UK'Stefan Késenne is one of the most innovative, clear-headed sports economists writing today. With this book, he has provided a thoughtful, accessible exegesis of the extant literature on the economic theory of team sports leagues. There is no book like this currently available. It will serve as an excellent text for advanced undergraduate and graduate courses in sports economics. I heartily recommend it.'- Andrew Zimbalist, Smith College, USThis revised and updated edition of a classic text offer the most comprehensive and rigorous analytical treatment of the theory of professional team sports presently available. It will be required reading for advanced undergraduate and graduate students in sports economics.Stefan Késenne elucidates the subject in a clear and accessible manner, addressing many of the most pertinent issues including:- The peculiar economics of professional team sports- Sports product market- Player labor market- Product and labor market equilibrium- Restrictions on player mobility- Revenue sharing- Salary capsThis second edition of The Economic Theory of Professional Team Sports also includes student exercises at the end of each chapter and a useful bibliography of further reading.Contents: Foreword 1. The Peculiar Economics of Professional Team Sports 2. Sports Product Market 3. Player Labour Market 4. Product and Labour Market 5. Restrictions on Player Mobility 6. Revenue Sharing 7. Salary Caps Answers to Exercises References and Selected Bibliography IndexTrade ReviewAcclaim for the first edition: 'In short this book is a fine and scholarly piece of economic research that focuses on issues of current relevance and theoretical discussion and which are analysed rigorously.' --- Paul Downward, Leisure StudiesAn excellent volume for courses on economics or related quantitative fields, this volume is one of a kind, and for that reason libraries should consider purchasing it. No other title currently on the market comes close to doing what Kesenne's does... first-rate. Highly recommended. --- A.R. Sanderson, ChoiceTable of ContentsContents: Foreword 1. The Peculiar Economics of Professional Team Sports 2. Sports Product Market 3. Player Labour Market 4. Product and Labour Market 5. Restrictions on Player Mobility 6. Revenue Sharing 7. Salary Caps Answers to Exercises References and Selected Bibliography Index

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Book SynopsisThis insightful book explores the most important established and emerging qualitative and quantitative research methods in tourism. The authors provide a detailed overview of the nature of the research method, its use in tourism, the advantages and limitations, and future directions for research.Each chapter is structured to provide information on: the nature of the technique and its evolution; background and types of problems that the technique is designed to handle; applications of the technique to tourism, including discussion of studies that have used the technique and their findings; advantages and limitations of the technique conceptually and for policy formulation; and further developments and applications of the technique in tourism research.Handbook of Research Methods in Tourism will appeal to social scientists, students as well as researchers in tourism who use quantitative and qualitative research techniques.Contributors: K.M. Adams, E. Ahmed, A. Apostolakis, S. Cang, C. Cater, S. Divisekera, D. Dredge, L. Dwyer, E.W. Foemmel, L. Fredline, A. Gill, U. Gretzel, R. Hales, G.R. Jennings, O. Junek, H. Kennedy-Eden, L. Killion, G. Kyle, J. Lee, Z. Lei, G. Li, T. Low, N.G. McGehee, C. Morley, A. Papatheodorou, G.B. Peng, S. Petit, T.D. Pham, C. Polo, N.F. Ribeiro, J. Rosselló, C.A. Santos, N. Seetaram, C. Shim, H. Song, S. Stepchenkova, D.J. Timothy, L.W. Turner, E. Valle, C. Vu, S.F WittTrade Review'This is an excellent book which significantly contributes to tourism research and education. It takes a rigorous yet readable style to address twenty five of the most pertinent quantitative and qualitative techniques applied in tourism research. The book will appeal to a wider readership of social scientists as well as to scholars of tourism as each chapter provides a thorough overview and explanation of the techniques irrespective of their tourism application.' --Dimitrios Buhalis, Bournemouth University, UKTable of ContentsContents: Preface PART I: QUANTITATIVE RESEARCH METHODS 1. Statistical Testing Techniques Gang Li 2. Regression Analysis Jaume Rosselló 3. Time Series Analysis Shuang Cang and Neelu Seetaram 4. Demand Modeling and Forecasting Grace Bo Peng, Haiyan Song and Stephen F. Witt 5. Structural Equation Modeling Jenny (Jiyeon) Lee and Gerard Kyle 6. Discrete Choice Analysis and Experimental Design Clive Morley 7. Panel Data Analysis Neelu Seetaram and Sylvain Petit 8. The Almost Ideal Demand System Sarath Divisekera 9. Hedonic Price Analysis Andreas Papatheodorou, Zheng Lei and Alexandros Apostolakis 10. Factor Analysis Lindsay W. Turner and Chau Vu 11. Cluster Analysis Liz Fredline 12. Input–Output and SAM Models Clemente Polo and Elisabeth Valle 13. CGE Modeling Larry Dwyer and Tien Duc Pham 14. Cost–Benefit Analysis Larry Dwyer PART II: QUALITATIVE RESEARCH METHODS Gayle R. Jennings 15. Grounded Theory Olga Junek and Les Killion 16. Ethnographic Methods Kathleen M. Adams 17. Focus Groups Carl Cater and Tiffany Low 18. Interview Techniques Nancy Gard McGehee 19. Participant Observation Nuno F. Ribeiro and Eric W. Foemmel 20. Cross-cultural Approaches Carla Almeida Santos and Changsup Shim 21. Archival Research Dallen J. Timothy 22. Community Case Study Research Dianne Dredge and Rob Hales PART III: MIXED METHODS 23. Content Analysis Svetlana Stepchenkova 24. Meta-analyses of Tourism Research Ulrike Gretzel and Heather Kennedy-Eden 25. Network Analysis Ehsan Ahmed Index

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Book SynopsisTHE NEW YORK TIMES BESTSELLER'Unforgettable . . . a hilarious, poignant and impassioned plea to revolutionise our attitudes to death' Gavin Francis, GuardianFrom her first day at Westwind Cremation & Burial, twenty-three-year-old Caitlin Doughty threw herself into her curious new profession. Coming face-to-face with the very thing we go to great lengths to avoid thinking about, she started to wonder about the lives of those she cremated and the mourning families they left behind, and found herself confounded by people's erratic reactions to death. Exploring our death rituals - and those of other cultures - she pleads the case for healthier attitudes around death and dying. Full of bizarre encounters, gallows humour and vivid characters (both living and very dead), this illuminating account makes this otherwise terrifying subject inviting and fascinating.Trade ReviewA zingy, fresh and possibly even important book about death . . . This book might change your life * * Evening Standard * *Upbeat, brave and brilliantly, morbidly curious . . . Important and timely * * Sunday Times * *A well-researched, beautifully observed book and Doughty is a convincing and impassioned advocate for changes in our cultural attitudes towards death . . . There's much to enjoy in this thoughtful, unflinching and highly entertaining memoir * * Observer * *Absolutely and utterly life affirming . . . Nothing is off limits . . . And yet all of it is written with the utmost respect . . . There are many moments that moved me . . . Doughty's language is full of the notion of care * * Scotsman * *Funny but not flippant, sometimes painful, but rightly so, and always compelling * * Literary Review * *Frank . . . philosophical . . . engaging and even wicked * * New York Times * *Acerbic, hilarious, and thoughtful . . . Doughty's feisty but lovable personality shines through, and that would be enough for a decent memoir, but she does so much more here. The author uses her own life as a jumping off point in this beautifully crafted piece of writing, dovetailing her own observations with the work of psychologists, literary figures, industry professionals, philosophers, and religious leaders to argue coherently and convincingly that the impersonal, big business model of the funeral industry is robbing us of a vital component of the human experience. She argues that only by facing our mortality and becoming intimate with the idea of death can we live our lives to the fullest, and it's hard to argue with her * * Independent * *Eye-opening, cringe-inducing, often hilarious, occasionally haunting, always insightful -- DAVID EAGLEMANCaitlin Doughty blows a huge matter-of-fact hole in the grim curtain of silence surrounding the death industry - and what a blessed relief that is. This book absolutely must be read, if only to remind all of us that exercise, organic food and plastic surgery only work up to a point. Doughty is my kind of death crusader - compassionate, unblinking and very, very funny -- MEG ROSOFFCaitlin Doughty is not what I imagine a funeral director to be . . . she is funny, young and enthusiastic, the same characteristics that infuse her memoir * * Sunday Times * *Strange and funny. It may well blow your mind wide open * * Flavorwire * *[Doughty's] sincere, hilarious, and perhaps life-altering memoir is a must-read for anyone who plans on dying * * Booklist * *Arresting . . . refreshing . . . riveting * * Grazia * *Timely, funny, honest and interesting, Smoke Gets in Your Eyes is an enormously helpful contribution to the current taboo-breaking debate about death -- Virginia IronsideWith the dark wit you might expect from an undertaker and the compassion and insight you might not, strong storytelling and vivid descriptions, she displays a protective mechanism that the psychologists seem to have forgotten - humour * * New Scientist * *Brave and fascinating . . . unusually funny * * Daily Mail * *A death-changing book . . . It is impossible not to be inspired by Doughty's commitment to her cause * * The Times * *Often funny . . . yet never irreverent * * Irish Sunday Independent * *A book as graphic and morbid as this one could easily suck its readers into a bout of sorrow, but Doughty - a trustworthy tour guide through the repulsive and wondrous world of death - keeps us laughing most of the way * * Washington Post * *There's a welcome honesty to Doughty's account of her time as a mortician, which starts when she has to shave the face of her first corpse. In some ways, it's reassuring that we return to dust, and Doughty's healthy humour and practicality are reassuring too * * Glasgow Sunday Herald * *There's something about her understanding of how fragile life can be that got to me . . . And although none of us wants to be confronted by that all the time, Doughty has a matter-of-factness that makes that not as scary as it usually seems * * Scotland on Sunday * *Doughty writes about her life with corpses with all the sassiness that other young women bring to penning romcoms * * Mail on Sunday * *Doughty is determined to lead the way in confronting mortality. Indeed, she does not so much meet Death's gaze as attempt to stare him into submission...Doughty's corpse-collecting adventures are often hilarious as well as informing. If you had not planned to pack a book about crematoria for your holiday read, this one offers plenty of reasons to reconsider * * Financial Times * *A highly unusual memoir . . . a manifesto for how to live - and die - better. Caitlin, with her no-nonsense style and absolute single-mindedness plus a healthy dose of goth sensibility, bravely shows that death is nothing to be afraid of * * Twin Magazine * *Truly riveting . . . this funerally forthright book rings with life and dead-pan humour . . . Having read her brilliant contribution to the death debate, I'm with her all the way to the cremation chamber (and I'd let her push the button) * * Bookseller, Book of the Month * *

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Book SynopsisAcclaim for the first edition:'This is a well-written, provocative book, featuring much new material, original data analyses and interesting insights. Despite the proliferation of books on various aspects of services, there is nothing quite like it around. In particular, examination of the challenges that the growth of services presents to conventional economics is very valuable.'- Ian Miles, University of Manchester, UK'This is an intriguing book that contains many interesting ways of conceptualising service from the perspective of economics. It makes a number of important contributions to the academic literature. It is one of the very few books and it might even be the only book to be written by an economist on the economics of services - it is thus a pioneer work and is of value in that it attempts to bring together the work that economists have done on services.'- John Bryson, University of Birmingham, UKDespite the fact that services have overtaken industry in terms of employment and GDP in developed countries, rigorous economic study of the service sector remains seriously neglected. The first edition of The Economics of Services initiated a redress of this oversight. Fully revised and updated, the second edition of this highly acclaimed textbook should be required complimentary reading to mainstream microeconomics textbooks for graduate students of economics and for advanced courses in labor, urban and regional economics, economic geography and economic history.The text emphasizes the distinction between intermediate producer services and final consumer services. Many of the former are traded in global markets much like material goods in general, whilst the markets for consumer services are markedly local. This requires quite different micro-foundations in each case. Other key issues explored include the productivity development and quality of service measurements, as well as the key role of urbanization for service sector growth.The critical issues for the future of the real economy, beyond the financial crisis, are also analyzed in depth. The author illustrates how a better understanding of the nature of the service economy is necessary for policy innovation, with a view to regenerating the welfare state.Contents: Preface Foreword to the Second Edition Part I: The Service Economy in Perspective 1. Two Approaches to Service Sector Definition and Measurement 2. Merit Goods Part II: Microeconomic Foundations 3. Production Cost of Non-storable Goods 4. Distribution Costs of Non-transportable Goods 5. The Basic Trade-off and the Resulting Market Areas 6. Market Forms and Competition 7. Supply and Demand at the System Level 8. Welfare Economics 1: Towards A-Efficiency 9. Welfare Economics 2: Towards X-Efficency Part III: Urbanisation and Service Sector Development 10. Unprecedented Rise in the Standard of Living 11. Structural Change of the Economy 12. Urban Service Industries Before the Private Car 13. Mass Motoring, Enlargement of Service Markets and Urban Sprawl 14. Towards Sustainability of the Service Sector Part IV: Public Policy Towards Services 15. Trust in Economic Growth Cannot Replace Allocation Policy 16. Is Cost Benefit Analysis the Answer? 17. Towards Social Balance 18. Increased Employment for Absolute Want Satisfaction 19. The Financial Challenge 20. Summary and Conclusions References IndexTrade ReviewAcclaim for the first edition:‘This is a well-written, provocative book, featuring much new material, original data analyses and interesting insights. Despite the proliferation of books on various aspects of services, there is nothing quite like it around. In particular, examination of the challenges that the growth of services presents to conventional economics is very valuable.’ -- Ian Miles, University of Manchester, UK‘This is an intriguing book that contains many interesting ways of conceptualising service from the perspective of economics. It makes a number of important contributions to the academic literature. It is one of the very few books and it might even be the only book to be written by an economist on the economics of services – it is thus a pioneer work and is of value in that it attempts to bring together the work that economists have done on services.’ -- John Bryson, University of Birmingham, UKTable of ContentsContents: Preface Part I: Introduction 1. Purpose, Definitions and Present Structure of Service Consumption 2. Three Phases in the Development of Service Sector Employment 3. Key Service Characteristics for Economic Analysis Part II: Micro Foundations 4. Adding the Spatial Aspect to Elementary Cost Theory 5. Service Production Costs 6. Service Distribution Costs 7. The Basic Trade-off and Derivation of the Supply-System Cost Function 8. Optimal Charges for Services with the Focus on the User Cost Component 9. Location Patterns and Competition Part III: Driving Forces For and Against the Service Economy 10. Interpreting the Past Development by the Model of Unbalanced Productivity Growth 11. Urbanization and the Emergence Service Markets 12. Transport Motorization, Market Area Enlargement and Urban Sprawl 13. Towards a Self-Service Economy with Edge City Settlers as Prime Movers? Part IV: Public Policy Towards Services 14. Policy for Promotion of Urban Amenities 15. The Overriding Problem of the Modern Welfare State 16. Trust in Economic Growth Cannot Replace Allocation Policy 17. Merit Goods Revisited 18. Towards Allocative Efficiency 1: Reformation of the Resource Allocation Over the Budget 19. Towards Allocative Efficiency 2: Marginal Cost Pricing and Differential Commodity Taxation 20. Towards X-efficiency in Public Service Provision 21. Summary of Policy Recommendations References Index

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Book SynopsisThis Handbook draws together top international researchers and discusses the state of the art and the future direction of research at the nexus between sport and business. It is heavily built upon choosing, applying and evaluating appropriate quantitative as well as qualitative research methods for practical advice in sport and business research.Topics covered for analysis include sports governance, regulation and performance; media and technology; club management and team structure; place, time and spectators of sporting events; and sport branding and sponsoring. The Handbook covers research examples from elite sport to the amateur level, and from different sports, from cycling to cricket, from ice hockey to motorsports, and from football to skiing. It will be read and used by academics and PhD students as well as sports practitioners looking for useful ways of expanding knowledge, conducting research or searching for insights into the challenges of managing sport.Contributors include: C. Anagnostopoulos, T. Andersson, A.-l. Balduck, N. Böhlke, A. Bourke, M. Buelens, S. Chadwick, B. Cornwell, V. deBosscher, M. Desbordes, M. Dibben, H. Dolles, B. Frick, H. Gammelsaeter, C. Gratton, S. Greyser, A. Guala, E. Gummesson, S. Hamil, K.K. Haugen, B. Hellau, P. Hogan, H. Jansson, B. Johnson, M. Maes, N. O Reilly, L. Robinson, A. Rudd, J. Santomier, T. Schlesinger, B. Senaux, S. Shibli, E. Skille, A. Smith, S. Söderman, H.A. Solberg, B. Stewart, T. Ströbel, J. Truyens, D.M. Turco, M. van Bottenburg, G. Walters, M. Winand, H. Woratschek, T. ZintzTrade Review'This Handbook is a milestone just by its existence but also because it indeed is a robust quality handbook, doing the kind of specific job such a focused academic product should do.' -- Hans Lundberg, Idrottsforum.org‘Söderman and Dolles have assembled an impressive array of researchers to address the nexus between sport and business. In their rich collection of research on sport business theory and practice Söderman and Dolles identify research themes from governance to branding, from sport events to sport systems, and from social media to fan identity, and they specifically reflect on the application of major theoretical concepts and key research methods. The authors’ aim is to advance sport business research through critical reflection on topic selection, research design, data analysis and interpretation. Their unique approach encourages researchers, from novice to experienced, to embrace diverse theories and methods. The Handbook is recommended reading for those interested in advancing sport business research.’ -- Graham Cuskelly, Griffith University, Australia‘This insight-laden volume encompasses today's and tomorrow's research across the multifaceted landscape of the business side of sport - from branding and sponsorship to media and technology, from club management to governance. It effectively encompasses both theory and practice. Scholars, students, and practitioners will find this cogent collection of international consumer and business research knowledge and perspectives both informative and useful.’ -- Stephen A. Greyser, Harvard Business School, US‘This Handbook directly responds to the rapid professional, commercial and international development of sport. With its thoughtful structure, comprehensive coverage of topics and renowned contributors it offers a thorough analysis on the management challenges in the field. It also offers very valuable insights and guidance how the business of sport can be researched by students, academics and practitioners around the world. The book is simply a must-read for anyone interested in the management aspects of sports.’ -- Yoshiaki Takahashi, Chuo University, Tokyo, JapanTable of ContentsContents: Preface PART I: INTRODUCTION 1. Research on Sport and Business Harald Dolles and Sten Söderman 2. A Call for More Mixed Methods in Sport Management Research Andy Rudd and R. Burke Johnson PART II: GOVERNANCE AND PERFORMANCE 3. Researching Elite Sport Systems Using Process Benchmarking Leigh Robinson and Nikolai Böhlke 4. Qualitative Comparative Analysis of Sport Governing Bodies: A Tool on Ways Towards High Performance Mathieu Winand and Thierry Zintz 5. Comparing Apples with Oranges in International Elite Sport Studies: Is it Possible? Veerle De Bosscher, Jasper Truyens, Maarten van Bottenburg and Simon Shibli 6. Sports Governance in Ireland: Insights on Theory and Practice Ann Bourke 7. Regulation and the Search for a Profitable Business Model: A Case Study of the English Football Industry Geoff Walters and Sean Hamil 8. The Governance of the Game: A Review of the Research on Football’s Governance Hallgeir Gammelsæter and Benoit Senaux 9. Case Study Research in Sport Management: A Reflection Upon the Theory of Science and an Empirical Example Eivind Å. Skille PART III: MEDIA AND TECHNOLOGY 10. Social Media and Prosumerism: Implications for Sport Marketing Research James Santomier and Patricia Hogan 11. The Economics of Listed Sports Events in a Digital Era of Broadcasting: A Case Study of the UK Chris Gratton and Harry Arne Solberg 12. The Sale of Media Sports Rights: A Game Theoretic Approach Harry Arne Solberg and Kjetil Kåre Haugen PART IV: PLACE, TIME AND SPECTATORS 13. Triple Impact Assessments of Sport Events Tommy D. Andersson 14. Sacrés Français! Why They Don’t Have Great Football Stadia; How They Will: Political, Economic and Marketing Implications of the UEFA EURO 2016 Boris Hellau and Michel Desbordes 15. Social Impacts of Hosting Major Sport Events: The Impact of the 2007 Arrival of a Stage of the Tour de France on the City of Ghent Anne-line Balduck, Marc Maes and Marc Buelens 16. What do they Really Think? Researching Residents’ Perception of Mega-sport Events Alessandro ‘Chito’ Guala and Douglas Michele Turco 17. Lessons from the Field: Spectator Research for Sport Businesses Douglas Michele Turco PART V: CLUB MANAGEMENT AND TEAMS 18. Portfolio Theory and the Management of Professional Sports Clubs: The Case of Maple Leaf Sports and Entertainment Norm O’Reilly 19. Proposing a Relationship Marketing Theory for Sport Clubs Hans Jansson and Sten Söderman 20. The Network of Value Captures in Football Club Management: A Framework to Develop and Analyse Competitive Advantage in Professional Team Sports Harald Dolles and Sten Söderman 21. Panel Econometrics in Sports Economics Research: Player Remuneration and Sporting Performance Bernd Frick 22. Examining Corporate Social Responsibility in Football: The Application of Grounded Theory Methodology Christos Anagnostopoulos PART VI: SPORT BRANDING AND SPONSORING 23. A Review of Fan Identity and its Influence on Sport Sponsorship Effectiveness Torsten Schlesinger 24. State of the Art and Science in Sponsorship-linked Marketing T. Bettina Cornwell 25. Participant Observation in Sport Management Research: Collecting and Interpreting Data from a Successful World Land Speed Record Attempt Mark Dibben and Harald Dolles 26. Brand Equity Models in the Spotlight of Sport Business Tim Ströbel and Herbert Woratschek PART VII: REFLECTION 27. From Outside Lane to Inside Track: Sport Management Research in the Twenty-first Century Simon Chadwick 28. The Special Features of Sport: A Critical Revisit Aaron C.T. Smith and Bob Stewart 29. Outlook: Sport and Business – A Future Research Agenda Harald Dolles and Sten Söderman Index

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Book SynopsisWomen's sports have received much less attention from economists than from other social scientists. This Handbook fills that gap with a comprehensive economic analysis of women's sports. It also analyzes how the behavior and treatment of female athletes reflect broad economic forces.Contributors to this volume use current theoretical models and econometric tools to examine the legal, social, and economic forces that affect the experiences of female athletes. They address such traditional topics as discrimination against female athletes and coaches and the effect of athletic events on the economies of host countries. They also apply theory and estimation to new settings, such as how women respond to tournaments in skiing and figure skating or how the growing dominance of Korean women on the LPGA tour is a form of immigration.This groundbreaking book is a valuable resource for professors, students, and researchers in sports economics, sports management, and women's studies.Contributors: S.L. Averett, D.J. Berri, R. Booth, R.W. Brown, X. Che, D. Coates, J. Congdon-Hohman, S.M. Estelle, B.E. Fairweather, B. Frick, K.F. Gilsdorf, B.R. Humphreys, R.T. Jewell, J.-H. Kang, A.C. Krautmann, Y.H. Lee, Y. Lee, E.M. Leeds, M.A. Leeds, R. Levy, V.A. Matheson, S.S. Montgomery, I. Park, M.D. Robinson, R.M. Rodenberg, F. Scheel, S. Shmanske, J. Stull, V.A. Sukhatme, J. Treber, P. von AllmenTrade ReviewLeeds and Leeds have filled a gaping hole in sports economics with this revealing collection of essays. The economics of women in sports has been too long neglected. By covering everything from women as sports spectators, to women as participants in individual and team sports at the collegiate and professional levels, to women's sports internationally, Title IX, and women's differential response to incentives, this volume not only demonstrates that there is much fertile ground to be studied, but also that the subject matter is both interesting and important. --Andrew Zimbalist, Smith CollegeIn the Handbook on the Economics of Women in Sports, Leeds and Leeds put together an impressive list of heavy hitters in the sociology and economics literature on sports to produce a tour de force volume. The entire spectrum of international perspectives is covered, from US, Korean, and Australian sports to world competition at the highest level of the Olympics and international championships. Whether your interest is attendance at women's events, performance and rewards in women's pro sports, gender issues in US college sports, or international performance and how women compete, this handbook is a must read for any serious fan, and for all serious scholars interested in the impacts of being female on sports performance and competitiveness. --Rodney Fort, University of MichiganTable of ContentsContents: Introduction: Women, Sports, and Economics Eva Marikova Leeds and Michael A. Leeds PART I: WOMEN AND SPORT IN CONTEXT 1. Women’s Attendance at Sports Events Sarah S. Montgomery and Michael D. Robinson 2. Participation in Women’s Sport in Australia Ross Booth and Michael A. Leeds 3. Individual Decision-making in a Social Context: The Sociological Determinants of Female Sports Participation Judith Stull PART II: PERFORMANCE AND REWARDS IN WOMEN’S PROFESSIONAL SPORTS 4. Gender and Skill Convergence in Professional Golf Stephen Shmanske 5. Gender Differences in Responses to Incentives in Sports: Some New Results from Golf Keith F. Gilsdorf and Vasant A. Sukhatme 6. Earnings and Performance in Women’s Skiing XiaoGang Che and Brad R. Humphreys 7. Understanding the WNBA On and Off the Court David J. Berri and Anthony C. Krautmann 8. The Goals and Impacts of Age Restrictions in Sports Ryan M. Rodenberg PART III: WOMEN IN INTERCOLLEGIATE SPORTS 9. The Economics of Title IX Compliance in Intercollegiate Athletics Susan L. Averett and Sarah M. Estelle 10. Revenues and Subsidies in Collegiate Sports: An Analysis of NCAA Division I Women’s Basketball Robert W. Brown and R. Todd Jewell 11. The Impact of Increased Academic Standards of Proposition 16 on the Graduation Rates of Women and Men in Division IA Intercollegiate Athletics B. Erin Fairweather 12. Gender Differences in Competitive Balance in Intercollegiate Basketball Jaret Treber, Rachel Levy and Victor A. Matheson 13. Coaching Women and Women Coaching: Pay Differentials in the Title IX Era Peter von Allmen PART IV: WOMEN IN OLYMPIC AND INTERNATIONAL SPORTS 14. Gender Differences in Competitiveness: Empirical Evidence from 100m Races Bernd Frick and Friedrich Scheel 15. Do Men and Women Respond Differently to Economic Contests? The Case of Men’s and Ladies’ Figure Skating Eva Marikova Leeds and Michael A. Leeds 16. International Women’s Soccer and Gender Inequality: Revisited Joshua Congdon-Hohman and Victor A. Matheson 17. The Economic Impact of the Women’s World Cup Dennis Coates 18. An Economic Analysis of the Sudden Influx of Korean Female Golfers into the LPGA Young Hoon Lee, Ilhyeok Park, Joon-Ho Kang and Younghan Lee 19. Media Coverage and Pay in Women’s Basketball and Netball in Australia Ross Booth Index

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Book SynopsisFor too long the prevalent view has been that the public and private sectors differ dramatically when it comes to innovation. This book takes a radically different tack, not as a rhetorical stance, but as the basis for fruitful empirical analysis. The studies here show that public service organizations and their leaders can be innovative in their own right. The contributions made here provide insights that will productively inform future research and practice.'- Ian Miles, University of Manchester, UKThis book is devoted to the study of public-private innovation networks in services (ServPPINs). These are a new type of innovation network which have rapidly developed in service economies. ServPPINs are collaborations between public and private service organizations, their objective being the development of new and improved services which encompass both technological and non-technological innovations.The book presents in-depth empirical research from different service sectors across Europe in order to explore the nature of these public-private collaborations. It elucidates the processes of formation, entrepreneurship and management, the types of innovations ServPPINs generate, and the nature of the public policies required to support them.This multidisciplinary book will appeal to academics and students in economics, management, and the sociology of services and innovation. Managers in the public and private service sector and public authorities will also find much to interest them.Contributors: M. Bu ar, B. Dachs, G. Di Meglio, F. Djellal, L. Fuglsang, J. Gallego, F. Gallouj, L. Green, B. Heller-Schuh, A. Jakli , P. Labarthe, F. Lissoni, C. Merlin-Brogniart, O. Montes Pineda, A.-C. Moursli-Provost, A. Pyka, L. Rubalcaba, D. Schartinger, B. Schön, M. Stare, J. Sundbo, I. Wanzenböck, K.M. Weber, P. WindrumTrade Review‘This book is a masterful introduction to the rapidly emerging field of service innovation. . . It will be a useful guide for scholars and advanced students of innovation, service provision, public management and administration.’ -- Govind Gopakumar, Science & Public Policy‘For too long the prevalent view has been that the public and private sectors differ dramatically when it comes to innovation. This book takes a radically different tack, not as a rhetorical stance, but as the basis for fruitful empirical analysis. The studies here show that public service organizations and their leaders can be innovative in their own right. The contributions made here provide insights that will productively inform future research and practice.’ -- Ian Miles, University of Manchester, UKTable of ContentsContents: Foreword Domenico Rossetti di Valdalbero 1. Public–Private Innovation Networks in Services (ServPPINS) Faïz Gallouj, Luis Rubalcaba and Paul Windrum PART I: SERVPPINs: CONCEPTUAL AND ANALYTICAL FRAMEWORKS 2. How Public–Private Innovation Networks in Services (ServPPINs) Differ from Other Innovation Networks: What Lessons for Theory? Faridah Djellal and Faïz Gallouj 3. The Place of ServPPINs in the Range of Public–Private Collaboration Arrangements for Services Provision Gisela Di Meglio 4. Multi-agent Framework for Understanding the Success and Failure of ServPPINs Paul Windrum 5. A Life Cycle-based Taxonomy of Innovation Networks – With a Focus on Public–Private Collaboration Lawrence Green, Andreas Pyka and Benjamin Schön PART II: PUBLIC–PRIVATE COOPERATION FOR INNOVATION IN SERVICES: STATISTICAL ANALYSES 6. Patterns of Public–Private Collaboration for Innovation in Europe Jorge Gallego and Luis Rubalcaba 7. Intellectual Property and University–Industry Technology Transfer Francesco Lissoni PART III: SERVPPIN CASE STUDIES IN HEALTH, KNOWLEDGE-INTENSIVE SERVICES AND TRANSPORT 8. An Institutional Analysis of Innovation in Healthcare Services Doris Schartinger 9. The Co-production of Health Innovations Paul Windrum 10. Collaboration and Trust in a Public–Private Innovation Network: A Case Study of an Emerging Innovation Model Lars Fuglsang 11. Public–Private Partnerships in Hospital Innovation: What Lessons for Hospital Management? Faïz Gallouj, Céline Merlin-Brogniart and Anne-Catherine Moursli-Provost 12. Effects of Institutions on the Integration of End-users’ Knowledge in ServPPINs: Lessons from Two Case Studies in Agro-environmental Knowledge-Intensive Services Pierre Labarthe, Faïz Gallouj and Faridah Djellal 13. Weak Institutional Framework as Incentive for Service Innovation Networks: Focus on Knowledge-Intensive Business Services Maja Bučar, Metka Stare and Andreja Jaklič 14. Public–Private Innovative Networks in Services: The Crucial Role of Entrepreneurial Fit Jon Sundbo 15. ServPPINs as Instruments for Realizing System Innovations: Two Case Studies in Passenger Transport in Austria K. Matthias Weber and Barbara Heller-Schuh PART IV: PUBLIC POLICY FOR SERVPPINs AND SERVPPINS IN PUBLIC POLICY 16. From Market and Systemic Failures to an Integrative Approach for ServPPINs Bernhard Dachs, Oscar Montes Pineda, Iris Wanzenböck and Jorge Gallego 17. Policy Developments and Measures for Enhancing ServPPINs Dynamics Iris Wanzenböck, Luis Rubalcaba, Oscar Montes Pineda and K. Matthias Weber 18. Conclusions and Agenda for Future Research Faïz Gallouj, Luis Rubalcaba and Paul Windrum Index

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Book SynopsisRoy and Jan have assembled a timely snapshot of our current understanding of ecotourism, both as a concept worthy of scientific inquiry and as an increasingly significant segment of global commerce and industry. A terrific piece of work!'- Sam Ham, University of Idaho, US'In the 30 or so year since it became established in the tourism literature and in tourism practice, 'ecotourism' has attracted as many proponents as opponents. This Handbook now brings together some of the leading scholars worldwide in this field, to explore the current position of this form of tourism. In doing so, it offers serious critiques, it explores meanings and paradoxes, it offers best practices and it looks to the future. It is the Handbook for one of tourism's fastest growing and controversial sectors.'- David Airey, University of Surrey, UK'This is a most welcome and needed book. With a very strong editorial team and contributing authors, the Handbook covers all the key issues of ecotourism. It cuts through the confusion surrounding the much-misunderstood concept of ecotourism, clearly dealing with definitions, concepts and research issues. The Handbook is particularly welcome for its focus on the visitor experience, a strength of the editors, and for clearly linking the theory of ecotourism with practice in the field.'- Christopher Cooper, Oxford Brookes University, UKThis Handbook brings together contributions from over forty international experts in the field of ecotourism. It provides a critical review and discussion of current issues and concepts - it challenges readers to consider the boundaries of what ecotourism is, and could be. The Handbook provides practical information regarding the business of ecotourism; insights into ecotourist behavior and visitor experiences; and reflections on the practice of ecotourism in a range of different contexts.The Handbook is designed to be a valuable reference book for tourism scholars and researchers.Contributors: T. Baird, R. Ballantyne, T. Baum, P. Benckendorff, A. Bien, D. Biggs, R. Black, E. Brymer, R. Buckley, J. Butcher, J. Buultjens, S. Curtin, S. Dolnicar, R. Dowling, L. Dwyer, D. Edwards, J.H. Falk, D.A. Fennell, D. Getz, A. Grajal, C.M. Hall, E. Hawkins, K. Hughes, M. Hughes, E. Juvan, A.-M. Lacaze, J. Mann, E.W. Manning, G. Moscardo, D. Newsome, J. Packer, P.L. Pearce, S. Reid, B.W. Ritchie, K. Rodger, A. Shoebridge, A. Spenceley, N.L. Staus, L.A. Sutherland, C. Tisdell, C.L. Vernon, K. Walker, B. Weiler, N.E. White, V. YanamandramTrade Review‘Roy and Jan have assembled a timely snapshot of our current understanding of ecotourism, both as a concept worthy of scientific inquiry and as an increasingly significant segment of global commerce and industry. A terrific piece of work!’ -- Sam Ham, University of Idaho, US‘In the 30 or so year since it became established in the tourism literature and in tourism practice, “ecotourism” has attracted as many proponents as opponents. This Handbook now brings together some of the leading scholars worldwide in this field, to explore the current position of this form of tourism. In doing so, it offers serious critiques, it explores meanings and paradoxes, it offers best practices and it looks to the future. It is the Handbook for one of tourism’s fastest growing and controversial sectors.’ -- David Airey, University of Surrey, UK‘This is a most welcome and needed book. With a very strong editorial team and contributing authors, the Handbook covers all the key issues of ecotourism. It cuts through the confusion surrounding the much-misunderstood concept of ecotourism, clearly dealing with definitions, concepts and research issues. The Handbook is particularly welcome for its focus on the visitor experience, a strength of the editors, and for clearly linking the theory of ecotourism with practice in the field.’ -- Christopher Cooper, Oxford Brookes University, UKTable of ContentsContents: 1. Ecotourism: Themes and Issues Roy Ballantyne and Jan Packer PART I: ECOTOURISM ISSUES, CONCEPTS AND CHALLENGES 2. Defining Ecotourism: Consensus on Core, Disagreement on Detail Ralf Buckley 3. The History of Ecotourism Ross Dowling 4. Ecotourism and Ethics David A. Fennell 5. Ecotourism and Community Participation Jim Butcher 6. Ecotourism and Global Environmental Change C. Michael Hall 7. Ecotourism, Biological Invasions and Biosecurity C. Michael Hall and Tim Baird 8. Complex Interrelationships between Ecotourism and Indigenous Peoples Nadine E. White, Jeremy Buultjens and Amanda Shoebridge 9. Ecotourists: Who Are They and What Should We Really Call Them? Sara Dolnicar, Venkata Yanamandram and Emil Juvan 10. Ecotourists and Views of Nature Michael Hughes PART II: ECOTOURIST BEHAVIOUR AND VISITOR EXPERIENCES 11. Visitor Behaviour in Ecotourism Settings Philip L. Pearce 12. Generational Cohorts and Ecotourism Pierre Benckendorff and Gianna Moscardo 13. Free-choice Learning and Ecotourism John H. Falk and Nancy L. Staus 14. Encouraging Reflective Visitor Experiences in Ecotourism Jan Packer and Roy Ballantyne 15. The Role of Emotion in Ecotourism Experiences Nancy L. Staus and John H. Falk 16. Developing Ecotourists’ Environmentally Sustainable Behaviour Jan Packer and Roy Ballantyne 17. The Intrinsic Motivations and Psychological Benefits of Eco and Wildlife Tourism Experiences Susanna Curtin 18. The Benefits of Ecotourism for Visitor Wellness Eric Brymer and Anne-Marie Lacaze PART III: THE PRACTICE OF ECOTOURISM 19. Ecotourism and Conservation Ralf Buckley 20. Ecotourism and the Triple Bottom Line Larry Dwyer and Deborah Edwards 21. Staffing Ecotourism Businesses Tom Baum 22. Risk Management and Ecotourism Businesses Brent W. Ritchie and Sacha Reid 23. Ecotourism: Planning for Rural Development in Developing Nations Anna Spenceley and Edward W. (Ted) Manning 24. Indigenous Ecotourism Jeremy Buultjens, Amanda Shoebridge and Nadine E. White 25. Winning Hearts and Minds through Interpretation: Walking the Talk Karen Hughes and Roy Ballantyne 26. Current Themes and Issues in Ecotour Guiding Rosemary Black and Betty Weiler 27. The Role and Management of Non-captive Wildlife in Ecotourism Gianna Moscardo 28. Watching and Swimming with Marine Mammals: International Scope, Management and Best Practice in Cetacean Ecotourism Kaye Walker and Elizabeth Hawkins 29. Ecotourism Experiences Promoting Conservation and Changing Economic Values: The Case of Mon Repos Turtles Clem Tisdell 30. Birding, Sustainability and Ecotourism Duan Biggs 31. Ecotourism Standards: International Accreditation and Local Certification and Indicators Anna Spenceley and Amos Bien PART IV: ECOTOURISM CONTEXTS: PUSHING THE BOUNDARIES 32. Planning and Staging Ecotourism Events Donald Getz 33. Feeding of Wildlife: An Acceptable Practice in Ecotourism? David Newsome and Kate Rodger 34. Using Aquariums and their Visitor Experiences to Promote Ecotourism Goals: Issues and Best Practice Judy Mann and Cynthia L. Vernon 35. Zoos as Ecotourism Experiences Alejandro Grajal 36. Botanic Gardens as Ecotourism Sites Lucy A. Sutherland Index

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Book SynopsisThe tourism sector - already one of the fastest growing industries in the world - is currently undergoing extensive change thanks to strong market growth and a transition to more experience-based products. The capacity for firms to innovate and adapt to market developments is crucial to their success, but research-based knowledge on innovation strategies in tourism remains scarce. This pioneering Handbook offers timely, original research on innovation within the tourism industry from a number of interdisciplinary and global perspectives.The expert contributors adapt theories and models drawn from the mainstream innovation literature and supplement them with analytical strategies specific to the tourism industry. Major themes include forms and sources of innovation in tourism, innovation processes at both firm and destination levels, and the ways in which innovation is defined and measured. Individual chapters cover specific issues such as gendering processes, user-based innovation, enhanced experience value, causation and effectuation strategies, and alternative business models.Students, professors and researchers of innovation, entrepreneurship, and tourism studies will find this book an invaluable resource.Contributors: B. Abelsen, G.A. Alsos, T. Baird, D.L. Brannon, M. Bratec, M. Bystrowska, T. Clausen, R. Cuthbertson, D. Eide, P.I. Furseth, S. Gyimóthy, C.M. Hall, A.-M. Hjalager, H. Hoarau, M.T. Jensen, D. Krizaj, T. Kvidal, A. Leenheer, G. Lien, E. Ljunggren, E.L. Madsen, N. Prebensen, C. Ren, M. Rønningen, J. Sundbo, F. Sørensen, K. Wigger, J. WiklundTable of ContentsContents: 1. Introduction: Innovation in Tourism Industries Gry Agnete Alsos, Dorthe Eide and Einar Lier Madsen PART I: INNOVATION IN TOURISM 2. The Importance of Systemic Features for Innovation Orientation in Tourism Firms Martin Rønningen and Gudbrand Lien 3. Disruptive and Sustaining Innovations: The Case of Rural Tourism Anne Mette Hjalager 4. Towards a Framework for Studying Gendering Processes of Innovation Dorthe Eide and Elisabet Ljunggren PART II: SOURCES OF INNOVATION 5. Innovations, their Knowledge Sources and their Effects in Experience-based Tourism Tommy Høyvarde Clausen and Einar Lier Madsen 6. Potentials for User-based Innovation in Tourism: The Example of GPS Tracking of Attraction Visitors Flemming Sørensen and Jon Sundbo 7. Facilitating for Enhanced Experience Value Nina K. Prebensen PART III: INNOVATION IN THE FIRM 8. The Start-up Process of Tourism Firms: The Use of Causation and Effectuation Strategies Gry Agnete Alsos and Tommy Høyvarde Clausen 9. The Service Innovation Triangle: Moving to an Alternative Business Model Peder Inge Furseth and Richard Cuthbertson 10. Tourism and Business Model Innovation: The case of US Wine Makers David L. Brannon and Johan Wiklund 11. Types of Innovation in Tourism Businesses: The Case of New Zealand Wine Tourism C. Michael Hall and Tim Baird PART IV: INNOVATION IN DESTINATIONS AND NETWORK 12. Organizational Innovations: Re-organizing Destination Market Organizations Birgit Abelsen, Dorthe Eide, Trine Kvidal and Anneke Leenheer 13. Innovation and Climate Change: The Role of Network Relations and the Attitudes of Tourism Actors on Svalbard Hin Hoarau, Karin Wigger and Marta Bystrowska 14. Proximity of Practice: Student–Practitioner Collaboration in Tourism Carina Ren, Szilvia Gyimothy, Martin Trandberg Jensen, Dejan Krizaj and Miha Bratec

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Book SynopsisThis little book tells the truthful story of how the Bank of England actually came into being. It is a story of pirates, treasure, random good fortune and sheer determination. This is an institution founded on risk, daring and imagination. The tale is entangled with that of the early novel, in particular the fortunes of one Moll Flanders, an entrepreneur of sexual relations in the growing London market for capital in the early eighteenth century. These accounts are woven together with the life-stories of Daniel Defoe and William Paterson, founders of two of the key institutions of our modern age, the novel and the corporation. This reveals connections which are nowadays forgotten, and which the fractured specialisms of 'Literature', 'History' and 'Business' can rarely see. These tales are set against the backdrop of the long eighteenth century - fervent years of inventiveness, high risk gambling, and political revolution. The authors show that the dark arts of deceit, and the credibility of fictions, are requirements for any creative enterprise, and that all organizations are fictions.

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Book SynopsisThe first comprehensive history of marine insurance transacted in London from the industry's beginnings, to the early-nineteenth-century, when legislative change ended parliamentary monopolies over the business. This book describes the development and evolution of the customary, legal, and commercial institutions of marine insurance, alongside its developing organisational structures. It analyses major market interventions during the period, including state-sponsored initiatives in the late sixteenth century, the introduction of new corporate forms in the early eighteenth century, and the formation and maturation of Lloyd's of London. The book examines the impact of crises such as the Smyrna catastrophe of 1693 and the South Sea Bubble, and makes comparisons with developments in other marine insurance markets. In revealing how the London insurance market changed over centuries, the book discusses issues of risk and uncertainty, the financial revolution, the development of trade, and the reciprocal developmental roles of markets and the state. Overall, it highlights the ways that efficient and effective marine insurance capable of adapting according to circumstance was vital to the growth of trade and the economy.Trade ReviewGreatly advances our understanding of the early history of Britain's most important marine insurance market. It demonstrates the scope and flexibility of marine underwriting in London and its growing comparative advantage over rival European centres such as Antwerp and Amsterdam. * THE LONDON JOURNAL *Table of ContentsIntroduction 1. The merchant-insurers' system: London marine insurance to the 1570s 2. 1570-1688: Buyers and the first intervention 3. 1688 to 1720: The sellers' intervention 4. To 1824: Lloyd's and the common law 5. Conclusions Appendix: Some London underwriters active 1690-1717 Bibliography

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Book SynopsisEmployment relations, much discussed in other industries, has often been neglected in professional sports despite its unique characteristics. The book aims to explore in detail the unique nature of the employment relationship in professional sports and the sport industry. In four parts the book examines, firstly the regulation of sporting competition both within and across sporting codes; secondly a range of employment law issues such as how contracting and negotiation are handled, how disputes are resolved, and the role of sporting representatives such as player associations. The third section discusses the economic issues related to employment such as transfers, drafts and efforts to achieve ''competitive balance''. The final section of the book explores contemporary issues in sports management and governance, including anti-discrimination and anti-doping policy. Through this analysis the book identifies the complex and unique issues surrounding employment relations within professional sports and the sport industry.Contributors include: J. Anderson, M. Barry, P. Bouris, C. Coupland, C. Depken III, J.B. Dworkin, T. Engelberg, S. Gardiner, R. Gomez, B. Keller, L. Masteralexis, G. Maynes, H. Mitchell, S. Moston, J.A.R. Nafziger, M. Nichol, R. Paul, P. Schuwalow, J. Skinner, J. Solow, M. Stewart, K. Vieweg, P. Von Allmen, A. Weinbach, R. WelchTrade Review'This book is a long overdue investigation of an important, but neglected, aspect of sport management. The editors have not only assembled a set of international contributors who are leaders in their respective fields, but they have also identified the employment relations issues of central concern to those studying sport management. This book should be on the shelf of every sport management researcher.' --Barrie Houlihan, Loughborough University, UKTable of ContentsContents: 1. Sidelined: Employment Relations in Professional Sports Michael Barry, James Skinner and Terry Engelberg PART I THE REGULATION OF PROFESSIONAL SPORTS 2. The Regulation of Professional Football at the European Union Level. Towards Supranational Employment Relations in the Football Industry? Berndt Keller 3. Performance Expectations, Contracts and Job Security John Solow and Peter Von Allmen 4. Making Sense of Labour Regulation in Major League Baseball: Some Insights from Regulatory Theory Matt Nichol 5. Regulating Player Agents Lisa Masteralexis PART II THE EMPLOYMENT RELATIONS OF PROFESSIONAL SPORTS 6. The Evolution of Collective Bargaining in Sports James B. Dworkin 7. Arbitration, Negotiation and Contracts in Sport Jack Anderson 8. Industrial Action in Professional Sport: Strikes and Lockouts Craig Depken III 9. Power Games: Understanding the True Nature of Season Ending Labour Disputes in Major League Baseball and the National Hockey League Peter Bouris and Rafael Gomez PART III THE MANAGEMENT OF PROFESSIONAL SPORTS AND SPORTING CAREERS 10. The Game of (your) Life: Professional Sports Careers Christine Coupland 11. If you Want to Play Sport Professionally, Which Sport Should you Choose? Greg Maynes, Heather Mitchell, Peter Schuwalow and Mark Stewart 12. Discrimination Issues and Related Law Klaus Vieweg and James A.R. Nafziger 13. Hiding in Plain Sight: Sexual Harassment in Sport Terry Engelberg and Stephen Moston 14. The Evolution of Anti-doping Policy: Workplace Implications for Athletes James Skinner, Terry Engelberg and Stephen Moston PART IV THE ECONOMICS OF PROFESSIONAL SPORTS 15. Player Trades, Free Agents and Transfer Polices in Professional Sport Simon Gardiner and Roger Welch 16. Similarities and Differences Between Competitive Balance and Uncertainty of Outcome: A Simple Comparison of Recent History in the NBA and NFL Rodney Paul and Andrew Weinbach 17. Playing Quotas Simon Gardiner and Roger Welch Index

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Book SynopsisThis is an essential resource for managers and scholars interested in services marketing. It covers the topic comprehensively and in novel ways. All the luminaries in the field are represented. Buy this book and you will be up to date on the field.'- Valarie Zeithaml, UNC Kenan-Flagler Business School, USThe Handbook of Service Marketing Research brings together an all-star team of leading researchers in service marketing to explore many of the hottest topics in service marketing today.Cutting-edge topics include: customer relationships and loyalty, customer-centered metrics, managing customer contacts, product and pricing, digital service marketing, rethinking the marketing function, and service for society. This book, which includes authors from both academia and industry, will provide academics with an invaluable current view of the field and practitioners with a window into the latest academic thinking.With chapters from internationally renowned contributors, this comprehensive yet concise Handbook will appeal to service marketing academics, researchers and service practitioners.Contributors: M. Archpru Akaka, L. Aksoy, L. Anderson, T.W. Andreassen, S.F.M. Beckers, M.J. Bitner, R.N. Bolton, A. Buoye, J.W. Choi, R.M. Christopher, T.S. Chung, T.S. Dagger, P.S. Danaher, A. De Keyser, C. Dev, B. Edvardsson, S. Fay, R.P. Fisk, C. Frennea, A. Gustafsson, M.-H. Huang, C. Ishida, P.K. Kannan, T.L. Keiningham, P. Kristensson, V. Kumar, S.K. Kwan, T. van Laer, B. Larivière, R.F. Lusch, D. Mathras, H. Melton, V. Mittal, R.L. Oliver, A.L. Ostrom, P. Patterson, W. Reinartz, H. Risselada, R.T. Rust, K. de Ruyter, C. Schulze, S.M. Shugan, B. Skiera, J. Spohrer, S. Streukens, S.A. Taylor, B. Tronvoll, W. Ulaga, N. Umashankar, S.L. Vargo, P.C. Verhoef, H.S. Wang, M. Wedel, R.A. Westbrook, L. Williams, L. Witell, J. Xie, T. YuTrade Review'This is an essential resource for managers and scholars interested in services marketing. It covers the topic comprehensively and in novel ways. All the luminaries in the field are represented. Buy this book and you will be up to date on the field.'--Valarie Zeithaml, University of North Carolina, Chapel Hill, Kenan-Flagler Business School, USTable of ContentsContents: PART I: INTRODUCTION 1. Service Marketing Research: Emerging Directions Roland T. Rust and Ming-Hui Huang PART II: CUSTOMER RELATIONSHIPS AND LOYALTY 2. Building Long-Term Relationships between Service Organizations and Customers Ruth N. Bolton and Ranjit M. Christopher 3. Loyalty: Its Many Sources and Variations Lerzan Aksoy, Timothy L. Keiningham and Richard L. Oliver 4. A Comparison of Relationship Marketing Models Tracey S. Dagger and Peter S. Danaher 5. Loyalty: Its Biogenic, Psychological and Social Origins: Answering the Question of ‘Why Y?’” Richard L. Oliver 6. Customer Engagement: A New Frontier in Customer Value Management Sander F.M. Beckers, Hans Risselada and Peter C. Verhoef PART III: CUSTOMER-CENTERED METRICS 7. Customer-Based Valuation: Similarities and Differences to Traditional Discounted Cash Flow Models Bernd Skiera and Christian Schulze 8. CRM Metrics and Strategies to Enhance Performance in Service Industries V. Kumar, Nita Umashankar and Jee Won (Brianna) Choi 9. It’s Not Your Score that Matters: The Importance of Relative Metrics Timothy L. Keiningham, Lerzan Aksoy, Arne De Keyser, Bart Larivière, Alexander Buoye and Luke Williams 10. The Satisfaction Profit Chain Carly Frennea, Vikas Mittal and Robert A. Westbrook PART IV: MANAGING CUSTOMER CONTACTS 11. Service Encounters in Service Marketing Research Mary Jo Bitner and Helen Si Wang 12. Frontline Employees and Performance: Optimizing the Frontline, Maximizing the Bottom Line Sandra Streukens and Tor W. Andreassen 13. Are You (Appropriately) Experienced?: Service-Sales Ambidexterity Ko de Ruyter, Paul Patterson and Ting Yu PART V: PRODUCT AND PRICING 14. The Pricing of Services Steven M. Shugan 15. Marketing Innovation: Probabilistic Goods and Probabilistic Selling Jinhong Xie and Scott Fay 16. New Service Development from the Perspective of Value Co-Creation in a Service System Bo Edvardsson, Anders Gustafsson, Per Kristensson, Bard Tronvoll and Lars Witell 17. Hybrid Offerings: Research Avenues for Implementing Service Growth Strategies Werner Reinartz and Wolfgang Ulaga PART VI: DIGITAL SERVICE MARKETING 18. Adaptive Personalization of Mobile Information Services Tuck Siong Chung and Michel Wedel 19. It’s the Social, Stupid!: Leveraging the 4C Markers of Social in Online Service Delivery Ko de Ruyter and Tom van Laer 20. A Meta-Analytic Investigation of the Antecedents of Digital Privacy Steven A. Taylor, Chiharu Ishida and Horace Melton PART VII: RETHINKING THE MARKETING FUNCTION 21. Rethinking the Roles of Marketing and Operations: A Service Ecosystem View Stephen L. Vargo, Robert F. Lusch and Melissa Archpru Akaka 22. Marketing: A Service Science and Arts Perspective Jim Spohrer, Stephen K. Kwan and Raymond P. Fisk 23. Hospitality Marketing and Branding Research: Insights from a Specific Service Context Chekitan Dev PART VIII: SERVICE FOR SOCIETY 24. Transformative Service Research: An Emerging Sub-Field Focusing on Service and Well-being Amy L. Ostrom, Daniele Mathras and Laurel Anderson 25. Creating Social Value through Citizen Co-Creation P.K. Kannan Index

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Book SynopsisService innovation is a young but prolific research field, with a rapidly increasing number of publications being dedicated to the area. This title explores the most significant articles that helped build and develop this field from a theoretical, empirical and methodological perspective. In this research review the authors examine how the 43 seminal articles selected address the key focuses of the subject, including the theories, nature and measurement of innovation in services as well as the role of knowledge intensive business services (KIBS) in client innovation and other concerns.Table of ContentsContents: Introduction Faïz Gallouj and Faridah Djellal PART I TOWARDS A THEORY OF INNOVATION IN SERVICES 1. Richard Barras (1986), ‘Towards a Theory of Innovation in Services’, Research Policy, 15 (4), August, 161–73 2. Marcela Miozzo and Luc Soete (2001), ‘Internationalization of Services: A Technological Perspective’, Technological Forecasting and Social Change, 67 (2–3), June, 159–85 3. Ian Miles (2000), ‘Services Innovation: Coming of Age in the Knowledge-Based Economy’, International Journal of Innovation Management, 4 (4), December, 371–89 4. Faïz Gallouj and Olivier Weinstein (1997), ‘Innovation in Services’, Research Policy, 26 (4–5), December, 537–56 5. Erik J. de Vries (2006), 'Innovation in Services in Networks of Organizations and in the Distribution of Services', Research Policy, 35 (7), September, 1037–51 6. Paul P. Maglio and Jim Spohrer (2008), ‘Fundamentals of Service Science’, Journal of the Academy of Marketing Science, 36 (1), March, 18–20 7. Ian Miles (1993), ‘Services in the New Industrial Economy’, Futures, 25 (6), Special Issue, July–August, 653–72 PART II THE NATURE OF INNOVATION IN SERVICES: SECTORAL DYNAMICS 8. Jean Gadrey, Faïz Gallouj and Olivier Weinstein (1995), ‘New Modes of Innovation: How Services Benefit Industry’, International Journal of Service Industry Management, 6 (3), 4–16 9. Richard Barras (1990), ‘Interactive Innovation in Financial and Business Services: The Vanguard of the Service Revolution’, Research Policy, 19 (3), June, 215–37 10. Paul Windrum and Manuel Garçia-Goñi (2008), ‘A Neo-Schumpeterian Model of Health Services Innovation’, Research Policy, 37 (4), May, 649–72 11. Faridah Djellal and Faïz Gallouj (2005), ‘Mapping Innovation Dynamics in Hospitals’, Research Policy, 34 (6), August, 817–35 12. Lars Fuglsang and Flemming Sørensen (2011), ‘The Balance Between Bricolage and Innovation: Management Dilemmas in Sustainable Public Innovation’, Service Industries Journal, 31 (4), March, 581–95 13. Jean Hartley (2005), ‘Innovation in Governance and Public Services: Past and Present’, Public Money and Management, 25 (1), January, 27–34 14. Anne-Mette Hjalager (2002), ‘Repairing Innovation Defectiveness in Tourism’, Tourism Management, 23 (5), October, 465–74 PART III MEASURING INNOVATION IN SERVICES AND ITS IMPACTS 15. Christiane Hipp and Hariolf Grupp (2005), ‘Innovation in the Service Sector: The Demand for Service-Specific Innovation Measurement Concepts and Typologies’, Research Policy, 34 (4), May, 517–35 16. Ina Drejer (2004), ‘Identifying Innovation in Surveys of Services: A Schumpeterian Perspective’, Research Policy, 33 (3), April, 551–62 17. Bruce S. Tether and Abdelouahid Tajar (2008), ‘The Organisational-Cooperation Mode of Innovation and its Prominence Amongst European Service Firms’, Research Policy, 37 (4), May, 720–39 18. Giulio Cainelli, Rinaldo Evangelista and Maria Savona (2006), ‘Innovation and Economic Performance in Services: A Firm Level Analysis’, Cambridge Journal of Economics, 30 (3), May, 435–58 19. Faridah Djellal, Dominique Francoz, Camal Gallouj, Faïz Gallouj and Yves Jacquin (2003), ‘Revising the Definition of Research and Development in the Light of the Specificities of Services’, Science and Public Policy, 30 (6), December, 415–30 20. Luis Rubalcaba, David Gago and Jorge Gallego (2010), ‘On the Differences Between Goods and Services Innovation’, Journal of Innovation Economics, 1 (5), 17–40 PART IV ORGANISATIONAL AND STRATEGIC PATTERNS FOR SERVICE INNOVATION 21. Christopher J. Easingwood (1986), ‘New Product Development for Service Companies’, Journal of Product Innovation Management, 3 (4), December, 264–75 22. Ulrike De Brentani, (1989), ‘Success and Failure in New Industrial Services’, Journal of Product Innovation Management, 6 (4), December, 239–58 23. Jon Sundbo and Faïz Gallouj (2000), ‘Innovation as a Loosely Coupled System in Services’, International Journal of Services Technology and Management, 1 (1), 15–36 24. Bo Edvardsson and Jan Olsson (1996), ‘Key Concepts for New Service Development’, Service Industries Journal, 16 (2), April, 140–64 25. Jon Sundbo (1997), 'Management of Innovation in Services', Service Industries Journal, 17 (3), July, 432–55 26. Marja Toivonen and Tiina Tuominen, (2009), ‘Emergence of Innovations in Services’, Service Industries Journal, 29 (7), July, 887–902 PART V KNOWLEDGE INTENSIVE BUSINESS SERVICES IN INNOVATION 27. John Bessant and Howard Rush (1995), ‘Building Bridges for Innovation: The Role of Consultants in Technology Transfer’, Research Policy, 24 (1), January, 97–114 28. William Baumol (2002), ‘Services as Leaders and the Leader of the Services’ in Jean Gadrey and Faïz Gallouj (eds), Productivity, Innovation and Knowledge in Services, Cheltenham, UK and Northampton, MA, USA: Edward Elgar Publishing, 147–63 29. Cristiano Antonelli (1998), ‘Localized Technological Change, New Information Technology and the Knowledge-Based Economy: The European Evidence’, Journal of Evolutionary Economics, 8 (2), July, 177–98 30. Pim Den Hertog (2000), ‘Knowledge-Intensive Business Services as Co-Producers of Innovation’, International Journal of Innovation Management, 4 (4), December, 491–528 31. Jeremy Howells (2006) ‘Intermediation and the Role of Intermediaries in Innovation’, Research Policy, 35 (5), June, 715-28 32. Emmanuel Muller and Andrea Zenker (2001), ‘Business Services as Actors of Knowledge Transformation: The Role of KIBS in Regional and National Innovation Systems’, Research Policy, 30 (9), December, 1501–16 33. Simone Strambach (2008), ‘Knowledge-Intensive Business Services (KIBS) as Drivers of Multilevel Knowledge Dynamics’, International Journal of Services Technology and Management, 10 (2, 3, 4), 152–74 34. Paul Windrum and Mark Tomlinson (1999), ‘Knowledge-Intensive Services and International Competitiveness: A Four Country Comparison’, Technology Analysis and Strategic Management, 11 (3), 391–408 35. Peter Wood (2002), ‘Knowledge-Intensive Services and Urban Innovativeness’, Urban Studies, 39 (5–6), May, 993–1002 36. David Doloreux and Richard Shearmur (2012), ‘Collaboration, Information and the Geography of Innovation in Knowledge Intensive Business Services’, Journal of Economic Geography, 12 (1), January, 79–105 PART VI SERVICE INNOVATION BEYOND SERVICE SECTORS 37. Sandra Vandermerwe and Juan Rada (1988), ‘Servitization of Business: Adding Value by Adding Services’, European Management Journal, 6 (4), Winter, 314–24 38. Valérie Mathieu (2001), ‘Service Strategies Within the Manufacturing Sector: Benefits, Costs and Partnerships’, International Journal of Service Industry Management, 12 (5), 451–75 39. Jeremy Howells (2004), ‘Innovation, Consumption and Services: Encapsulation and Combinatorial Role of Services’, Service Industries Journal, 24 (1), January, 19–36 40. James Brian Quinn, Thomas L. Doorley and Penny C. Paquette (1990), ‘Beyond Products: Services-Based Strategy’, Harvard Business Review, 68 (2), March–April, 58–66 41. Peter W. Daniels and John R. Bryson (2002), ‘Manufacturing Services and Servicing Manufacturing: Knowledge-Based Cities and Changing Forms of Production’, Urban Studies, 39 (5–6), May, 977–91 PART VII INNOVATION IN SERVICES AND PUBLIC POLICY 42. Luis Rubalcaba (2006), ‘Which Policy for Innovation in Services?’, Science and Public Policy, 33 (10), December, 745–56 43. Benoît Desmarchelier, Faridah Djellal and Faïz Gallouj (2013), ‘Environmental Policies and Eco-Innovations by Service Firms: An Agent-Based Model’, Technological Change and Social Forecasting, 80 (7), September, 1395–408 Index

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Book SynopsisThis timely book takes both a practical and academic perspective of innovation in sport management, exploring the role of entrepreneurship in sport. With its interdisciplinary approach, it provides a holistic overview of the ways in which sport is both innovative and entrepreneurial.Expert contributors examine how technological advances, scientific approaches, digitalization and tournament design shape, or are shaped by, entrepreneurial ventures in sport management. Chapters also discuss the implications of the coronavirus pandemic for the sports industry, analysing how sport entities and managers have had to be innovative in order to adapt to the new market and unpredictable societal conditions created by the pandemic. The book reflects on the importance of innovation for sport management, highlighting the need for futuristic thinking as sports organisations try to develop better practices.Offering practical examples of entrepreneurship in sport, this book will be a useful resource for scholars and students of sports, sport management and management education. It will also be beneficial for sports practitioners and managers focusing on organisational innovation and how to navigate crises.Trade Review’Innovation and entrepreneurship are two dynamic forces that have revolutionarily impacted the development and advancement of the sport industry, an increasingly globalized business sector. Without a doubt, these forces will continue to robustly drive significant changes in sports and the process of managing sports. Led by an internationally renowned scholar, Dr. Vanessa Ratten, a distinguished group of scholars from six countries have addressed a large number of contemporary issues fundamentally associated with managing and promoting innovation and entrepreneurship in sport business ventures. This is a must-read book for scholars, professionals, teachers, and students. Highly recommended!’ -- - James J. Zhang, University of Georgia, USTable of ContentsContents: 1 Introduction: Innovation and entrepreneurship in sport management 1 Vanessa Ratten 2 Disruptions in sport management from COVID-19: Lessons from entrepreneurship and innovation 9 Vanessa Ratten and Geoff Dickson 3 On the importance of tournament design in sports management: Evidence from the UEFA Euro 2020 qualification 22 Kjetil K. Haugen and Alex Krumer 4 A system innovation related to sports entrepreneurship 36 Ben Hattink and Aard Groen 5 Technology innovations in sports: Typology, nature, courses and impact 57 Ekaterina Glebova and Michel Desbordes 6 Do scientific approaches lead to innovative social entrepreneurial ventures? The relationship between fitness equipment and stages of life 73 Silvio Addolorato, Jorge García-Unanue, Leonor Gallardo and Jerónimo García-Fernández 7 Sport innovation, entrepreneurship and digital ecosystems 122 Esha Thukral and Vanessa Ratten 8 Why should we need innovation in sports management? 137 Kadir Yıldız, Elvan Deniz Yumuk and Jerónimo García-Fernández 9 COVID-19: Entrepreneurial ecosystem approach to bounce back: Implications for the sport industry 148 Esha Thukral and Vanessa Ratten 10 Coronavirus and sport crisis management: A knowledge spillover perspective 159 Vanessa Ratten and Alice Li Index

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Book SynopsisTrue to their title, Rodríguez, Késenne, and Koning assemble a top-notch cast to delve broadly and deeply into The Economics of Competitive Sports. There is something here for everybody, from the organization of competition (tournaments; federations; rival leagues), to its results (competitive balance; career durations; medals), to its challenges (club survival; fan misbehavior). Anyone interested in solid and insightful economic analysis of sports competition should have this one on their shelf.'- Rodney Fort, University of Michigan, US'This volume makes an important contribution to the growing academic literature on the economics of sports, focusing especially on the organization of sporting contests, and the interplay between incentives, efforts and rewards in sports competition. The book will be an essential resource for any academics, students, practitioners or policy makers who are engaged with the economic analysis of sport.'- John Goddard, Bangor University, UKCompetition is the very essence of professional sports, yet how do we measure it? Has the level of competition changed over time? Can organizers influence the degree of competition, for example, by changing rewards? How does the audience appreciate competition? The Economics of Competitive Sports examines and addresses these questions.This volume presents a state-of-the-art overview of the economics of competitive sport with contributions from leading experts in the field. The initial chapters present a discussion of the organization of sports and competition, exploring how leagues form, operate and compete. The second part of the book deals with the competition, rewards and outcomes of actual organized leagues and contests. Competitive balance and responses to incentives are covered extensively.Academics, policymakers and students seeking an in-depth and practical understanding of the economics of competition in sport will find this volume indispensable.Contributors include: J. Achterhof, M. Andreff, W. Andreff, X.G. Che, J. del Corral, D. Forrest, B. Frick, P. Garcia-del-Barrio, C. Green, B.R. Humphreys, S. Késenne, R. Koning, I.G. McHale, J. Prieto-Rodríguez, F. Pujol, P. Rodríguez, I. Sanz, F. Scheel, R. Simmons, S. Szymanski, J.D. Tena, F. Tenreiro, C. Varela-QuintanaTrade Review‘In the 21st century, Edward Elgar has been, in this reviewer's opinion, the go-to publishing house when it comes to virtually any aspect of the economics or business of sports. The total is now larger by one with the addition of Economics of Competitive Sports.' -- Choice‘True to their title, Rodríguez, Késenne, and Koning assemble a top-notch cast to delve broadly and deeply into the economics of competitive sports. There is something here for everybody, from the organization of competition (tournaments; federations; rival leagues), to its results (competitive balance; career durations; medals), to its challenges (club survival; fan misbehavior). Anyone interested in solid and insightful economic analysis of sports competition should have this one on their shelf.’ -- Rodney Fort, University of Michigan, US‘This volume makes an important contribution to the growing academic literature on the economics of sports, focusing especially on the organization of sporting contests, and the interplay between incentives, efforts and rewards in sports competition. The book will be an essential resource for any academics, students, practitioners or policy makers who are engaged with the economic analysis of sport.’ -- John Goddard, Bangor University, UKTable of ContentsContents: PART I ORGANIZATION OF SPORTS AND COMPETITION 1. Rival Sports League Formation and Competition Xiao Gang Che and Brad R. Humphreys 2. The Pyramid Market of the European Sports Model: The Economics of Federations Fernando Tenreiro 3. The English Disease: Has Football Hooliganism been Eliminated or just Displaced? Colin Green and Robert Simmons 4. Where to Play First (Away or Home) in a Best-of-two Tournament? An Analysis from UEFA Competitions Carlos Varela-Quintana, Julio del Corral and Juan Prieto-Rodríguez 5. Long Term and Short Term Causes of Insolvency and English football Stefan Szymanski PART II COMPETITION: COMPETITIVE BALANCE, REWARDS, AND OUTCOME 6. The Optimal Competitive Balance in a Sports League? Stefan Késenne 7. Live Football Demand Ruud Koning and Jeroen Achterhof 8. Sport Talent, Media Value and Equal Prize Policies in Tennis Pedro Garcia-del-Barrio and Francesc Pujol 9. Career Duration in Capital-Intensive Individualistic Sports: Evidence from Ski Jumping, Golf and Auto Racing Bernd Frick, Brad R. Humphreys and Friedrich Scheel 10. Determinants of National Medals Totals at the Summer Olympic Games: An Analysis Disaggregated by Sport David Forrest, Ian G. McHale, Ismael Sanz and J.D. Tena 11. Economic Prediction of Sport Performances from the Beijing Olympics to the 2010 FIFA World Cup in South Africa: The Notion of Surprising Sporting Outcome Wladimir Andreff and Madeleine Andreff Index

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Book SynopsisStefan Késenne's work has added a new dimension to the literature by bringing a European perspective to the analysis of professional sports leagues. This text sets out his research programme in a clear and accessible manner. His work is profoundly influential in the sports literature and the lessons of this book need to be understood by all those interested in policies and practices of sports leagues.'- Stefan Szymanski, Cass Business School, UK'Stefan Késenne is one of the most innovative, clear-headed sports economists writing today. With this book, he has provided a thoughtful, accessible exegesis of the extant literature on the economic theory of team sports leagues. There is no book like this currently available. It will serve as an excellent text for advanced undergraduate and graduate courses in sports economics. I heartily recommend it.'- Andrew Zimbalist, Smith College, USThis revised and updated edition of a classic text offer the most comprehensive and rigorous analytical treatment of the theory of professional team sports presently available. It will be required reading for advanced undergraduate and graduate students in sports economics.Stefan Késenne elucidates the subject in a clear and accessible manner, addressing many of the most pertinent issues including:- The peculiar economics of professional team sports- Sports product market- Player labor market- Product and labor market equilibrium- Restrictions on player mobility- Revenue sharing- Salary capsThis second edition of The Economic Theory of Professional Team Sports also includes student exercises at the end of each chapter and a useful bibliography of further reading.Contents: Foreword 1. The Peculiar Economics of Professional Team Sports 2. Sports Product Market 3. Player Labour Market 4. Product and Labour Market 5. Restrictions on Player Mobility 6. Revenue Sharing 7. Salary Caps Answers to Exercises References and Selected Bibliography IndexTrade ReviewAcclaim for the first edition: 'In short this book is a fine and scholarly piece of economic research that focuses on issues of current relevance and theoretical discussion and which are analysed rigorously.' --- Paul Downward, Leisure StudiesAn excellent volume for courses on economics or related quantitative fields, this volume is one of a kind, and for that reason libraries should consider purchasing it. No other title currently on the market comes close to doing what Kesenne's does... first-rate. Highly recommended. --- A.R. Sanderson, ChoiceTable of ContentsContents: Foreword 1. The Peculiar Economics of Professional Team Sports 2. Sports Product Market 3. Player Labour Market 4. Product and Labour Market 5. Restrictions on Player Mobility 6. Revenue Sharing 7. Salary Caps Answers to Exercises References and Selected Bibliography Index

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Book SynopsisThe authors have raised an important construct for all of us who work in the public sector regarding what underlies and directs the rapid advancement of technology solutions in developing and developed economies. . . DeMello and Furseth deserve credit for raising our awareness to the true driver behind the successful integration and acceptance of technology in this increasingly innovation-driven world: culture.'- from the Foreword, David A. Lindeman, Director CITRIS Health, University of California, Berkeley, Director, Center for Technology and Aging, USThere is a growing trend toward innovation in public services, and the integration of public and private entities in their delivery. This book aims to improve the ability to innovate successfully in large-scale public/private endeavors.The authors develop an underpinning theory of innovation, and extend it to address key issues in public/private collaboration. As an example, they explore the subject of independent living for seniors and persons with disabilities across four countries - the US, UK, Norway and Japan. The resulting model provides a vehicle for all major stakeholders to better understand the dynamics of innovation, which will in turn offer the opportunity to improve performance and successful adoption.This book will provide useful insight for students of innovation, public service planning and delivery, and health and social services. In addition, the original opinion research on residents of the four countries will prove interesting for students of sociology and medical anthropology.Trade Review‘The authors have raised an important construct for all of us who work in the public sector regarding what underlies and directs the rapid advancement of technology solutions in developing and developed economies. . . DeMello and Furseth deserve credit for raising our awareness to the true driver behind the successful integration and acceptance of technology in this increasingly innovation-driven world: culture.’ -- from the Foreword, David A. Lindeman, Director CITRIS Health, University of California, Berkeley, Director, Center for Technology and Aging, US'This book is a good reference for those interested in innovation economy, entrepreneurship opportunities, beside those working for government future foresight. It is a simple innovation reference for postgraduate researchers and partitions. It is also a reference for those interested in wellbeing, ageing economy and public services planning. ' -- Review of European StudiesTable of ContentsCONTENTS: Introduction PART I THE NEED FOR DISRUPTIVE INNOVATION IN PUBLIC SERVICES 1. The Need for Disruptive Innovation in Public Services 2. Initial Framework PART II INDEPENDENT LIVING AND CULTURAL CONTEXT 3. In-Home Care Services for Independent Living 4. Cultural Context PART III AN INTEGRATED MODEL OF PUBLIC SERVICE INNOVATION 5. The Core Model: The Service Innovation Triangle PART IV: EVIDENCE BASE - CITIZEN OPINION 6. Citizen Opinion PART V: IMPLICATIONS FOR INNOVATION IN PUBLIC SERVICES 7. Implications for Innovation in Public Services Index

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Book SynopsisAndreff and his contributors bring a strong dose of reality to the economic modelling of sports leagues. Disequilibrium Sports Economics provides an intellectually compelling opening and a theoretically necessary antidote to the study of sports economics.'- Andrew Zimbalist, Smith College, US'This is an interesting book worth reading for every sports economist because it introduces a thought provoking approach to the growing field of sports economics. The authors show how disequilibrium economics may improve our understanding of puzzling economic phenomena in sports. I congratulate the editor and the contributors for this new book and the novel perspectives provided therein!'- Helmut M. Dietl, University of Zurich, Switzerland'I felt great intellectual excitement after getting acquainted with this volume. The high quality papers by Wladimir Andreff and his co-authors are more significant than the topic indicated modestly by the title; they may not only urge economists of sport to reconsider their earlier theories, but may also provide inspiration and a new momentum to the wide research program on disequilibrium and the soft budget constraint.'- János Kornai, Harvard University, US and Corvinus University of Budapest, Hungary'This book sounds like a theoretical breakthrough towards a new approach in sports economics that generates important insights into the issue of financial fair play in football.'- Andrea Traverso, Head of Club Licensing and Financial Fair Play, UEFA'This path-breaking volume contains novel analysis of problems of critical importance to sports clubs, leagues, fans and academics interested in sports.'- Robert Simmons, Lancaster University Management School, UKFor decades, sports economics has been set within the framework of equilibrium economics, in particular when modelling team sport leagues. Based on a conviction that this does not reflect real life, this book addresses a gap in the literature and opens up a new research area by applying concepts drawn from disequilibrium economics. It is divided into two parts, the first of which focuses on economic disequilibrium in sports markets and competitive imbalance in sporting contests. The second part concentrates on soft budget constraints and their consequences for club governance and management.This pioneering book is the first to tackle non-mainstream economics in sport and offers a first approach to disequilibrium sports economics. Providing a new metric of competitive balance and opening up new avenues of future research, this is essential reading for economists and those researching sport across many disciplines.Contributors: W. Andreff, E. Franck, J.-P. Gayant, N. Le Pape, R.D. Macdonald, K. Nielsen, R.K. Storm, G.N. Tuck, D. van Reeth, A.R. WhittenTrade Review‘Disequilibrium Sports Economics: Competitive Imbalance and Budget Constraints? ?introduces a new research area in sport management.? ? . . . it touches on important topics surrounding team-sport leagues.? ?The book certainly provides not only a sport-economic aspect but also a communication/media aspect of sport. Sport management faculty and students could use? ?the book as excellent supplemental reading.’ -- International Journal of Sport Communication?‘Andreff and his contributors bring a strong dose of reality to the economic modelling of sports leagues. Disequilibrium Sports Economics provides an intellectually compelling opening and a theoretically necessary antidote to the study of sports economics.’ -- Andrew Zimbalist, Smith College, US‘This is an interesting book worth reading for every sports economist because it introduces a thought provoking approach to the growing field of sports economics. The authors show how disequilibrium economics may improve our understanding of puzzling economic phenomena in sports. I congratulate the editor and the contributors for this new book and the novel perspectives provided therein!’ -- Helmut M. Dietl, University of Zurich, Switzerland'I felt great intellectual excitement after getting acquainted with this volume. The high quality papers by Wladimir Andreff and his co-authors are more significant than the topic indicated modestly by the title; they may not only urge economists of sport to reconsider their earlier theories, but may also provide inspiration and a new momentum to the wide research program on disequilibrium and the soft budget constraint.' -- János Kornai, Harvard University, US and Corvinus University of Budapest, Hungary'This book sounds like a theoretical breakthrough towards a new approach in sports economics that generates important insights into the issue of financial fair play in football.' -- Andrea Traverso, Head of Club Licensing and Financial Fair Play, UEFA'This path-breaking volume contains novel analysis of problems of critical importance to sports clubs, leagues, fans and academics interested in sports.' -- Robert Simmons, Lancaster University Management School, UK‘As a whole, the book provides an original and realistic view that can and perhaps even must shape the future of sports economics.’ -- Nicolas Scelles, Journal of Economics and Political EconomyTable of ContentsContents: 1. A New Research Area: Disequilibrium Sports Economics Wladimir Andreff PART I ECONOMIC DISEQUILIBRIUM AND COMPETITIVE IMBALANCE 2. An Attempt at Disequilibrium Modelling a Team Sports League Wladimir Andreff 3. Management Reference Points for Sporting Leagues: Simulating League Expansion and the Effect of Alternative Player Drafting Regulations Geoff N. Tuck, Robert D. Macdonald and Athol R. Whitten 4. The Metrics of Competitive Imbalance Jean-Pascal Gayant and Nicolas Le Pape 5. Disequilibrium on the Sports Programmes Market: The Gender Imbalance in TV Coverage and TV Viewership of the 2012 Olympic Games Daam van Reeth PART II TEAMS AND LEAGUES WITH SOFT BUDGET CONSTRAINTS 6. Soft Budget Constraints in European and US leagues: Similarities and Differences Rasmus K. Storm and Klaus Nielsen 7. Governance of Professional Team Sports Clubs: Agency Problem and Soft Budget Constraint Wladimir Andreff 8. Regulation in Leagues with Clubs’ Soft Budget Constraints: The Effect of the New UEFA Club Licensing and Financial Fair Play Regulations on Managerial Incentives and Suspense Egon Franck Index

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Book SynopsisDrawing upon established academic theory, the study argues that the Big Four, as part of a globalizing transnational capital class, has dominated indigenous firms by bringing to China an ideology that came to be accepted as normative. By winning this battle of ideology, the Big Four gained access to the coercive power of the State, and to the power of transnational institutions that have subsumed part of the power of the State. Indigenous firms have pursued a counter-hegemonic strategy of undermining the ideological superiority of the Big Four through the infiltration and modification of institutional arrangements following what the academic literature calls "the long march through the institutions.

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Book SynopsisAHL strives to address the needs of the populace willing to disseminate seminal ideas, concepts, and theories derived from scholarly inquiries. Potential readers may retrieve useful texts helping outline new research agendas, suggest viable topics for a dissertation work, and augment the knowledge of the new subjects of learning.Table of ContentsMacroeconomic and Non-Macroeconomic Variables Linking to Singapore Hotel Stock Returns. Empirical Investigation on Environmental Management Systems in German Hotels. Hospitality Consumers’ Innovativeness: A Qualitative Study. An Optimal Queuing Wait for Visitors’ Most Favorite Ride at Theme Parks. Evaluation of Green Hotel Guests’ Behavioral Intention. An Analysis of Risk Perceptions in a Tropical Destination and a Suggested Risk Destination Risk Model. Analysis of Residents’ Social Identity, Tourism Engagement, and Propensity for Tourism Advocacy. Feminine Leadership, its Perception and Urgency: A Research Study Held Amongst Hotel Managers. Sustainable and Attractive Motorised Nature-Based Experiences: Challenges and Opportunities. Do Customers’ Intrinsic Characteristics Matter in their Evaluations of a Restaurant Service?. Subject Index. List of Contributors. Aims and Submission Guidelines. EDITORIAL BOARD. Copyright page. Advances in hospitality and leisure. Advances in hospitality and leisure. Advances in hospitality and leisure.

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Book SynopsisUnique in its depth of coverage and currency, Houseman's Law of Life Assurance has established a well-deserved reputation as an authoritative practitioner work on life assurance and is renowned for its practical insight into the workings of the industry. In addition to being fully updated to take account of new legislation and case law the new 15th edition also covers developments including: Significant structural changes to the UK regulatory framework since the 14th edition and in particular the creation of the Prudential Regulation Authority (PRA) and the Financial Conduct Authority each with their own different statutory objectives; Creation of the PRA and the introduction of a new rulebook with a different structure for conveying regulatory guidance; Implementation of the Solvency II Directive which has made fundamental changes to the way insurers calculate their capital, invest their assets and govern their businesses; Changes to insurance law on misrepresentation and warranties and the new duty on consumers to take reasonable care not to make a misrepresentation and on non-consumers to make a fair presentation of the risk; New e-commerce chapter to reflect the growing importance of this distribution channel for life insurance products; Anticipated changes to the regime applicable to insurance distribution because of the Insurance Distribution Directive and rules relating to packaged insurance investment contracts, including the impact on remuneration of intermediaries; Changes to the UK compensation scheme for insurance policyholders. This title is included in Bloomsbury Professional's Insurance Law online service.Table of ContentsChapter 1 The contract of life assurance Chapter 2 Insurance law issues Chapter 3 FSMA and the life office Chapter 4 Intermediation and distribution of life insurance products Chapter 5 Financial promotion and product disclosure Chapter 6 With-profits funds Chapter 7 Prudential regulation Chapter 8 Life reassurance Chapter 9 Claims and title to life policies Chapter 10 Assignments and Mortgages Chapter 11 Trusts and life assurance Chapter 12 Insolvency and MWPA trusts Chapter 13 The framework for pension scheme products sold by life offices Chapter 14 Income tax, capital gains tax, inheritance tax and the use of life policies in inheritance tax planning Appendix 1 Life Assurance Act 1774 Appendix 2 The Policies of Assurance Act 1867 Appendix 3 Statement of long-term insurance practice Appendix 4 Specimen Power of appointment Appendix 5 Statutory declaration Appendix 6 Deed of Indemnity Appendix 7 Payment into Court by Life Assurance Company (Ord 92, r 1) Appendix 8 Deed of Assignment Appendix 9 Notice of Assignment Appendix 10 ‘Double Option’ Agreement

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Book SynopsisRural tourism marketing is a subject that remains significantly under-researched. Gunjan Saxena seeks to encourage a fuller understanding of rural tourism marketing by uncovering the lived experiences and enterprise of different actor groups as they respond to the impact of tourism on their communities and cultural identities. Marketing Rural Tourism presents actor narratives to reveal nuances inherent in their practices and perceptions as they develop, support or oppose tourism in their locality. By focusing on actors' experience and enterprise involved in the ongoing production, consumption and marketing of rural landscapes for tourism, this book enables an insight into varied storylines that underlie the processes of place making. Academics in the area of marketing and tourism as well as development studies will appreciate the contribution this book will make to the wider marketing discourse that circulates about rural destinations. The book will also be a valuable resource to undergraduate students looking to incorporate fresh conceptual insights into their projects, as well as postgraduate students looking to apply newer approaches to conceptualising tourism or place marketing.Trade Review'This unique, challenging and thoroughly refreshing book offers a welcome new perspective on the marketing of rural tourism. Drawing on research in sometimes novel contexts around the world, it explores the stories and experiences of those who co-create the rural tourism experience - local residents, tourism businesses and tourists themselves - to provide a richly informed foundation for understanding how rural places may be better promoted for tourism. A fascinating read.' --Richard Sharpley, University of Central Lancashire, UK'Saxena offers a refreshingly innovative and critical take on rural tourism and marketing. Her provision of a novel conceptual lens to interrogate (and reject) the formulaic approaches that typify so many marketing campaigns, alongside original qualitative data, combine to provide a thoroughly stimulating read.' --Rhodri Thomas, Leeds Beckett University, UK'At a time when rural areas continue to face enormous socio-economic and environmental pressures, as well as the vagaries of tourism, this consequential volume is a judicious contribution to tourism studies. It provides an exceptionally comprehensive assessment of rural tourism marketing from a multi-stakeholder perspective and is global in its reach and appeal. Kudos to Saxena for providing an empirically compelling and conceptually robust masterpiece that efficaciously incorporates theoretical discourse and practical management implications.' --Dallen J. Timothy, Arizona State University, USTable of ContentsContents: Preface 1. Marketing Rural Tourism: Experience and Enterprise 2. Re-imagining Rurality 3. The Politics of Place Marketing 4. Rural Firms 5. Tourists in Rural Settings 6. Rural Residents and Tourism 7. Evaluating the Future References Index

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Book SynopsisA burgeoning tourism industry accompanied by a growing demand for employees has translated into an increasing need for tourism education to adequately prepare the workforce to serve the present and future needs of the industry. This unique Handbook provides an international perspective on contemporary issues and future directions in the field. Contributions draw on a wide range of disciplinary perspectives and focus on the full spectrum of teaching and learning techniques in higher education, from undergraduate programme to the supervision of research students. Key topics include assurance of learning, development of skills, learning in the field, work-integrated learning, sustainability and critical studies, internationalization, technology-enabled learning, links between teaching and research, and graduate student supervision. Within these topics, attention is devoted to the discussion of curriculum, pedagogy, assessment, students, educators, and trends and issues. An invaluable resource for understanding teaching and learning theory and practice in tourism, this Handbook will be an essential guide for tourism and hospitality educators, PhD students studying in the area of higher education, and educational designers and higher education researchers. It will inspire teaching and learning innovation by providing ideas, examples and future directions.Contributors include: D. Airey, K. Andereck, C. Arcodia, F. Aubke, R. Ballantyne, J.E. Barth, P. Benckendorff, P. Bingre do Amaral, M. Birkle, A. Blackman, A. Boyle, J. Caldicott, L. Cantoni, V.A. Carreira, D. Cotterell, R. Craggs, E. Crossley, J.C. Crotts, W.G. Croy, V. Cuffy, J.R. Edelheim, C. Fanning, J.-A. Ferreira, B.P. George, R. Goodman, C. Gorman, K. Griffin, A. Hergesell, F. Higgins-Desbiolles, A.-M. Hjalager, P.J. Holladay, E. Holmberg, L. Horton-Tognazzini, C.H.C. Hsu, K. Hughes, G. Jennings, O. Junek, U. Kachel, M. Kachniewska, N. Kalbaska, M. Karlqvist, S. Kensbock, B. King, J.J. Liburd, K. Lyons, C. Macleod, A. Maguire, A. Milman, C. Moessenlechner, M. Morellato, Z. Mottiar, J. Murphy, A. Mylonas, A. Pachmaye, G.C. Papageorgiou, A. Para, P.L. Pearce, B. Quinn, S. Rawlinson, D. Reiser, J. Ritalahti, P. Ryan, T. Ryan, N. Scherle, S. Schweinsberg, M.-A. Smith, D.P. Stergiou, M.A. Tarrant, L. Vanzo, C. Vertesi, S. Wearing, A. Williams, J. Willison, E. Wilson, P. Wiltshier, N. Wise, T. Young, A. Zehrer, Q.H. ZhangTrade Review'Benckendorff and Zehrer's Handbook of Teaching and Learning in Tourism provides a rich, comprehensive and "must have" set of readings for the tourism educator. A very international group of authors deliver a contemporary view of teaching and learning in tourism ranging from technology, through experiential learning, to internationalization and the future. This book sets a benchmark in the field and the editors are to be congratulated for their vision in creating this Handbook.' --Chris Cooper, Oxford Brookes University, UK'What are policy-makers and educators to do in our runaway world where students, technologies, skills, knowledge, mobilities and expectations are all changing fast? With its emphasis on teaching and learning, this book provides a unique contribution to the field. Pierre Benckendorff and Anita Zehrer have assembled a fine collection of contributions that help us to frame, understand and respond to the key issues. What's more, they conclude the book with an excellent summary of the main themes and implications for policy and practice.' --John Tribe, University of Surrey, UKTable of ContentsContents: Introduction PART I UNDERSTANDING AND DEVELOPING GRADUATE CAPABILITIES 1: Tourism Education and Industry Expectations in Greece: (Re)Minding the Gap Dimitrios P. Stergiou and David Airey 2. Hospitality Employers' Expectations Towards the Higher Education System in Poland Magdalena Kachniewska and Anna Para 3. The Case for a Return to the Prevalence of Examinations in Student Evaluation J.E. (Joe) Barth 4. Teaching Sales and Negotiations John C. Crotts 5. Research Skill Development in Tourism W. Glen Croy and John Willison 6. Lifelong Tourism Education: Current and Future Trends in Scottish Universities Violet V. Cuffy 7. Enhancing Tourism Graduates’ Soft Skills: The Importance of Teaching Reflective Practice Karen Hughes, Aliisa Mylonas and Roy Ballantyne 8. Student Motivation in Inquiry Learning: Lessons from a Service Development Project Monika Birkle, Eva Holmberg, Marina Karlqvist and Jarmo Ritalahti PART II TECHNOLOGY ENABLED LEARNING 9. Rethinking the Technology-Enhanced Learning: Disconnect Passive Consumers, Reconnect Active Producers of Knowledge Massimo Morellato 10. Pedagogy for Online Tourism Classes Patrick J. Holladay 11. Massive Open Online Courses (MOOCS) in Hospitality and Tourism Jamie Murphy, Nadzeya Kalbaska, Lorenzo Cantoni, Laurel Horton-Tognazzini, Peter Ryan and Alan Williams 12. E-Portfolio Task Design: A High Impact Tool for Higher Education Teaching in Tourism Claudia Möessenlechner 13. Integrating Google Earth Into the Lecture: Visual Approaches in Tourism Pedagogy Nicholas Wise PART III EXPERIENTIAL LEARNING 14. Experiential Tourism and Hospitality Learning: Principles and Practice Brian King and Hanqin Qiu Zhang 15. Learning from Part-Time Employment: Reflections from Australia Anna Blackman and Pierre Benckendorff 16. Self-Authorship Development Through Tourism Education: Rethinking the Outcomes of Work Integrated Learning. Julia Caldicott and Erica Wilson 17. The Value of WIL in Tourism and Student Perceptions of Employability Chris Fanning, Ceri Macleod and Lynn Vanzo 18. Students in Action: A Destination-Based Learning Approach to Student Engagement Ruth Craggs, Catherine Gorman, Kevin Griffin, Ziene Mottiar, Bernadette Quinn and Theresa Ryan 19. Student and Practitioner Experience from Learning Laboratories Peter Wiltshier and Sarah Rawlinson 20. Investigating Fieldtrips Kevin Griffin 21. Learning by Doing: Intercultural Competence and Fieldtrips Nicolai Scherle and Dirk Reiser PART IV INTERNATIONALIZATION 22. Internationalization of Tourism Education Cathy H.C. Hsu 23. Internationalizing the Tourism Curriculum Via Study Abroad Ara Pachmayer, Kathleen Andereck and Rebekka Goodman 24. Building High Impact Mobility Programs for Increased Student Internationalization Catherine Vertesi PART V CRITICAL PERSPECTIVES AND EDUCATION FOR SUSTAINABILITY 25. Teaching for Strong Sustainability in University Tourism Courses Debbie Cotterell, Charles Arcodia and Jo-Anne Ferreira 26. Integrating Sustainability in the Tourism Curriculum: Dilemmas and Directions Andrea Boyle 27. Cultural and Environmental Awareness Through Sustainable Tourism Education: Exploring the Role of Onsite Community Tourism-Based Work Integrated Learning Projects Stephen Wearing, Michael A. Tarrant, Stephen Schweinsberg and Kevin Lyons 28. Ecotourism and Interdisciplinary Skills Vivina Almeida Carreira and Pedro Bingre Do Amaral 29. Criticality in Tourism Education Émilie Crossley 30. A Pedagogy of Tourism Informed by Indigenous Approaches Freya Higgins-Desbiolles 31. Indigenization of Curricula: Issues and Trends in Tourism Education Tamara Young and Amy Maguire PART VI TEACHING, LEARNING AND RESEARCH 32. Teaching-Research Nexus in Tourism, Hospitality and Event Studies Johan R. Edelheim 33. Supervising a Tourism Doctorate: Roles, Realities and Relationships Philip L. Pearce 34. From Dialogue to ‘Being In And Of’ a Qualitative Research Culture: Lived Experiences of Research Students Gayle Jennings, Olga Junek, Mary-Anne Smith, Sandra Kensbock and Ulrike Kachel PART VII CONTEMPORARY ISSUES IN TEACHING AND LEARNING 35. Standards, Benchmarks and Assurance Of Learning David Airey and Pierre Benckendorff 36. Quality Versus Standards: Challenges in Quality Assurance in Tourism Education Georgios C. Papageorgiou 37. The Role and Responsibilities of Industry Advisory Boards in Enhancing the Educational Experience Ady Milman 38. Networks for Social Capital Building in Tourism Higher Education Florian Aubke and Anja Hergesell 39. Innovation and Change in Tourism Education With Special Focus on India Babu P. George PART VIII CONCLUSIONS 40. The Nature of Innovation in Tourism Higher Education: an institutional innovation approach Janne J. Liburd and Anne-Mette Hjalager 41. The Future of Teaching and Learning in Tourism Pierre Benckendorff and Anita Zehrer Index

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Book SynopsisA burgeoning tourism industry accompanied by a growing demand for employees has translated into an increasing need for tourism education to adequately prepare the workforce to serve the present and future needs of the industry. This unique Handbook provides an international perspective on contemporary issues and future directions in the field. Contributions draw on a wide range of disciplinary perspectives and focus on the full spectrum of teaching and learning techniques in higher education, from undergraduate programme to the supervision of research students. Key topics include assurance of learning, development of skills, learning in the field, work-integrated learning, sustainability and critical studies, internationalization, technology-enabled learning, links between teaching and research, and graduate student supervision. Within these topics, attention is devoted to the discussion of curriculum, pedagogy, assessment, students, educators, and trends and issues. An invaluable resource for understanding teaching and learning theory and practice in tourism, this Handbook will be an essential guide for tourism and hospitality educators, PhD students studying in the area of higher education, and educational designers and higher education researchers. It will inspire teaching and learning innovation by providing ideas, examples and future directions.Contributors include: D. Airey, K. Andereck, C. Arcodia, F. Aubke, R. Ballantyne, J.E. Barth, P. Benckendorff, P. Bingre do Amaral, M. Birkle, A. Blackman, A. Boyle, J. Caldicott, L. Cantoni, V.A. Carreira, D. Cotterell, R. Craggs, E. Crossley, J.C. Crotts, W.G. Croy, V. Cuffy, J.R. Edelheim, C. Fanning, J.-A. Ferreira, B.P. George, R. Goodman, C. Gorman, K. Griffin, A. Hergesell, F. Higgins-Desbiolles, A.-M. Hjalager, P.J. Holladay, E. Holmberg, L. Horton-Tognazzini, C.H.C. Hsu, K. Hughes, G. Jennings, O. Junek, U. Kachel, M. Kachniewska, N. Kalbaska, M. Karlqvist, S. Kensbock, B. King, J.J. Liburd, K. Lyons, C. Macleod, A. Maguire, A. Milman, C. Moessenlechner, M. Morellato, Z. Mottiar, J. Murphy, A. Mylonas, A. Pachmaye, G.C. Papageorgiou, A. Para, P.L. Pearce, B. Quinn, S. Rawlinson, D. Reiser, J. Ritalahti, P. Ryan, T. Ryan, N. Scherle, S. Schweinsberg, M.-A. Smith, D.P. Stergiou, M.A. Tarrant, L. Vanzo, C. Vertesi, S. Wearing, A. Williams, J. Willison, E. Wilson, P. Wiltshier, N. Wise, T. Young, A. Zehrer, Q.H. ZhangTrade Review'Benckendorff and Zehrer's Handbook of Teaching and Learning in Tourism provides a rich, comprehensive and "must have" set of readings for the tourism educator. A very international group of authors deliver a contemporary view of teaching and learning in tourism ranging from technology, through experiential learning, to internationalization and the future. This book sets a benchmark in the field and the editors are to be congratulated for their vision in creating this Handbook.' --Chris Cooper, Oxford Brookes University, UK'What are policy-makers and educators to do in our runaway world where students, technologies, skills, knowledge, mobilities and expectations are all changing fast? With its emphasis on teaching and learning, this book provides a unique contribution to the field. Pierre Benckendorff and Anita Zehrer have assembled a fine collection of contributions that help us to frame, understand and respond to the key issues. What's more, they conclude the book with an excellent summary of the main themes and implications for policy and practice.' --John Tribe, University of Surrey, UKTable of ContentsContents: Introduction PART I UNDERSTANDING AND DEVELOPING GRADUATE CAPABILITIES 1: Tourism Education and Industry Expectations in Greece: (Re)Minding the Gap Dimitrios P. Stergiou and David Airey 2. Hospitality Employers' Expectations Towards the Higher Education System in Poland Magdalena Kachniewska and Anna Para 3. The Case for a Return to the Prevalence of Examinations in Student Evaluation J.E. (Joe) Barth 4. Teaching Sales and Negotiations John C. Crotts 5. Research Skill Development in Tourism W. Glen Croy and John Willison 6. Lifelong Tourism Education: Current and Future Trends in Scottish Universities Violet V. Cuffy 7. Enhancing Tourism Graduates’ Soft Skills: The Importance of Teaching Reflective Practice Karen Hughes, Aliisa Mylonas and Roy Ballantyne 8. Student Motivation in Inquiry Learning: Lessons from a Service Development Project Monika Birkle, Eva Holmberg, Marina Karlqvist and Jarmo Ritalahti PART II TECHNOLOGY ENABLED LEARNING 9. Rethinking the Technology-Enhanced Learning: Disconnect Passive Consumers, Reconnect Active Producers of Knowledge Massimo Morellato 10. Pedagogy for Online Tourism Classes Patrick J. Holladay 11. Massive Open Online Courses (MOOCS) in Hospitality and Tourism Jamie Murphy, Nadzeya Kalbaska, Lorenzo Cantoni, Laurel Horton-Tognazzini, Peter Ryan and Alan Williams 12. E-Portfolio Task Design: A High Impact Tool for Higher Education Teaching in Tourism Claudia Möessenlechner 13. Integrating Google Earth Into the Lecture: Visual Approaches in Tourism Pedagogy Nicholas Wise PART III EXPERIENTIAL LEARNING 14. Experiential Tourism and Hospitality Learning: Principles and Practice Brian King and Hanqin Qiu Zhang 15. Learning from Part-Time Employment: Reflections from Australia Anna Blackman and Pierre Benckendorff 16. Self-Authorship Development Through Tourism Education: Rethinking the Outcomes of Work Integrated Learning. Julia Caldicott and Erica Wilson 17. The Value of WIL in Tourism and Student Perceptions of Employability Chris Fanning, Ceri Macleod and Lynn Vanzo 18. Students in Action: A Destination-Based Learning Approach to Student Engagement Ruth Craggs, Catherine Gorman, Kevin Griffin, Ziene Mottiar, Bernadette Quinn and Theresa Ryan 19. Student and Practitioner Experience from Learning Laboratories Peter Wiltshier and Sarah Rawlinson 20. Investigating Fieldtrips Kevin Griffin 21. Learning by Doing: Intercultural Competence and Fieldtrips Nicolai Scherle and Dirk Reiser PART IV INTERNATIONALIZATION 22. Internationalization of Tourism Education Cathy H.C. Hsu 23. Internationalizing the Tourism Curriculum Via Study Abroad Ara Pachmayer, Kathleen Andereck and Rebekka Goodman 24. Building High Impact Mobility Programs for Increased Student Internationalization Catherine Vertesi PART V CRITICAL PERSPECTIVES AND EDUCATION FOR SUSTAINABILITY 25. Teaching for Strong Sustainability in University Tourism Courses Debbie Cotterell, Charles Arcodia and Jo-Anne Ferreira 26. Integrating Sustainability in the Tourism Curriculum: Dilemmas and Directions Andrea Boyle 27. Cultural and Environmental Awareness Through Sustainable Tourism Education: Exploring the Role of Onsite Community Tourism-Based Work Integrated Learning Projects Stephen Wearing, Michael A. Tarrant, Stephen Schweinsberg and Kevin Lyons 28. Ecotourism and Interdisciplinary Skills Vivina Almeida Carreira and Pedro Bingre Do Amaral 29. Criticality in Tourism Education Émilie Crossley 30. A Pedagogy of Tourism Informed by Indigenous Approaches Freya Higgins-Desbiolles 31. Indigenization of Curricula: Issues and Trends in Tourism Education Tamara Young and Amy Maguire PART VI TEACHING, LEARNING AND RESEARCH 32. Teaching-Research Nexus in Tourism, Hospitality and Event Studies Johan R. Edelheim 33. Supervising a Tourism Doctorate: Roles, Realities and Relationships Philip L. Pearce 34. From Dialogue to ‘Being In And Of’ a Qualitative Research Culture: Lived Experiences of Research Students Gayle Jennings, Olga Junek, Mary-Anne Smith, Sandra Kensbock and Ulrike Kachel PART VII CONTEMPORARY ISSUES IN TEACHING AND LEARNING 35. Standards, Benchmarks and Assurance Of Learning David Airey and Pierre Benckendorff 36. Quality Versus Standards: Challenges in Quality Assurance in Tourism Education Georgios C. Papageorgiou 37. The Role and Responsibilities of Industry Advisory Boards in Enhancing the Educational Experience Ady Milman 38. Networks for Social Capital Building in Tourism Higher Education Florian Aubke and Anja Hergesell 39. Innovation and Change in Tourism Education With Special Focus on India Babu P. George PART VIII CONCLUSIONS 40. The Nature of Innovation in Tourism Higher Education: an institutional innovation approach Janne J. Liburd and Anne-Mette Hjalager 41. The Future of Teaching and Learning in Tourism Pierre Benckendorff and Anita Zehrer Index

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Book SynopsisThis research review selects fifty influential articles published over the past four decades on the regulation and governance of financial institutions. Some contribute by making theoretical advances that enhance the conceptual framework through which economists view financial institutions, and others contribute by assembling data and evaluating the predictions of these different models. The papers provide a foundation for understanding and conducting additional research into the regulation and governance of financial institutions.Table of ContentsContents: Acknowledgements Introduction James R. Barth and Ross Levine PART I BANKING POLICIES 1. Douglas W. Diamond and Philip H. Dybvig (1983), ‘Bank Runs, Deposit Insurance, and Liquidity’, Journal of Political Economy, 91 (3), June, 401–19 2. Stephen A. Buser, Andrew H. Chen and Edward J. Kane (1981), ‘Federal Deposit Insurance, Regulatory Policy, and Optimal Bank Capital’, Journal of Finance, XXXVI (1), March, 51–60 3. Michael C. Keeley (1990), ‘Deposit Insurance, Risk, and Market Power in Banking’, American Economic Review, 80 (5), December, 1183–200 4. Asli Demirgüç-Kunt and Enrica Detragiache (2002), ‘Does Deposit Insurance Increase Banking System Stability? An Empirical Investigation’, Journal of Monetary Economics, 49 (7), October, 1373–406 5. Michael Koehn and Anthony M. Santomero (1980), ‘Regulation of Bank Capital and Portfolio Risk’, Journal of Finance, XXXV (5), December, 1235–44 6. Daesik Kim and Anthony M. Santomero (1988), ‘Risk in Banking and Capital Regulation’, Journal of Finance, XLIII (5), December, 1219–33 7. Douglas W. Diamond and Raghuram G. Rajan (2000), ‘A Theory of Bank Capital’, Journal of Finance, LV (6), 2431–65 8. Randall S. Kroszner and Raghuram G. Rajan (1994), ‘Is the Glass-Steagall Act Justified? A Study of the U.S. Experience with Universal Banking Before 1933’, American Economic Review, 84 (4), September, 810–32 9. Jith Jayaratne and and Philip E. Strahan (1996), ‘The Finance-Growth Nexus: Evidence from Bank Branch Deregulation’, Quarterly Journal of Economics, 111 (3), August, 639–70 10. Thomas F. Hellman, Kevin C. Murdock and Joseph E. Stiglitz (2000), ‘Liberalization, Moral Hazard in Banking, and Prudential Regulation: Are Capital Requirements Enough?’, American Economic Review, 90 (1), March, 147–65 11. Anjan V. Thakor (1996), ‘Capital Requirements, Monetary Policy, and Aggregate Bank Lending: Theory and Empirical Evidence’, Journal of Finance, LI (1), March, 279–324 12. Viral V. Acharya (2009), ‘A Theory of Systemic Risk and Design of Prudential Bank Regulation’, Journal of Financial Stability, 5 (3), September, 224–55 13. James R. Barth, Gerard Caprio Jr. and Ross Levine (2004), ‘Bank Regulation and Supervision: What Works Best?’, Journal of Financial Intermediation, 13 (2), April, 205–48 14. James R. Barth, Gerard Caprio Jr. and Ross Levine (2013), ‘Bank Regulation and Supervision in 180 Countries from 1999 to 2011’, Journal of Financial Economic Policy, 5 (2), 111–219 PART II OWNERSHIP AND MANAGEMENT OF BANKS 15. Anthony Saunders, Elizabeth Strock and Nickolaos G. Travlos (1990), ‘Ownership Structure, Deregulation, and Bank Risk Taking’, Journal of Finance, XLV (2), June, 643–54 16. Gerard Caprio, Luc Laeven and Ross Levine (2007), ‘Governance and Bank Valuation’, Journal of Financial Intermediation, 16 (4), October, 584–617 17. Luc Laeven and Ross Levine (2009), ‘Bank Governance, Regulation and Risk Taking’, Journal of Financial Economics, 93 (2), August, 259–75 18. Rafael La Porta, Florencio Lopez‐de‐Silanes and Andrei Shleifer (2002), ‘Government Ownership of Banks’, Journal of Finance, LVII (1), February, 265–301 19. Gary Gorton and Richard Rosen (1995), ‘Corporate Control, Portfolio Choice, and the Decline of Banking’, Journal of Finance, L (5), December, 1377–420 20. Joel F. Houston and Christopher James (1995), ‘CEO Compensation and Bank Risk. Is Compensation in Banking Structured to Promote Risk Taking?’, Journal of Monetary Economics, 36 (2), 405–31 21. Kose John, Anthony Saunders and Lemma W. Senbet (2000), ‘A Theory of Bank Regulation and Management Compensation’, Review of Financial Studies, 13 (1), January, 95–125 22. Renée B. Adams and Hamid Mehran (2012), ‘Bank Board Structure and Performance: Evidence for Large Bank Holding Companies’, Journal of Financial Intermediation, 21 (2), 243–67 23. Rüdiger Fahlenbrach and René M. Stulz (2011), ‘Bank CEO Incentives and the Credit Crisis’, Journal of Financial Economics, 99 (1), January, 11–26 24. Rüdiger Fahlenbrach, Robert Prilmeier and René M. Stulz (2012), ‘This Time Is the Same: Using Bank Performance in 1998 to Explain Bank Performance during the Recent Financial Crisis’, Journal of Finance, LXVII (6), December, 2139–85 25. Takeo Hoshi, Anil Kashyap and David Scharfstein (1991), ‘Corporate Structure, Liquidity, and Investment: Evidence from Japanese Industrial Groups’, Quarterly Journal of Economics, 106 (1), February, 33–60 26. Gary Gorton and Frank A. Schmid (2000), ‘Universal Banking and the Performance of German Firms’, Journal of Financial Economics, 58 (1–2), 29–80 Volume II Contents: Acknowledgements An introduction to both volumes by the editors appears in Volume I PART I STRUCTURE AND COMPETITION IN THE BANKING INDUSTRY 1. Allen N. Berger, Anthony Saunders, Joseph M. Scalise and Gregory F. Udell (1988), ‘The Effects of Bank Mergers and Acquisitions on Small Business Lending’, Journal of Financial Economics, 50 (2), November, 187–229 2. Allen N. Berger and David B. Humphrey (1991), ‘The Dominance of Inefficiencies Over Scale and Product Mix Economies in Banking’, Journal of Monetary Economics, 28 (1), August, 117–48 3. John H. Boyd and David E. Runkle (1993), ‘Size and Performance of Banking Firms: Testing the Predictions of Theory’, Journal of Monetary Economics, 31 (1), February, 47–67 4. John H. Boyd and Gianni De Nicoló (2005), ‘The Theory of Bank Risk Taking and Competition Revisited’, Journal of Finance, LX (2), June, 1329–43 PART II RUNS, CONTAGION AND SYSTEMATIC RISK IN BANKING 5. Charles W. Calomiris and Charles M. Kahn (1991), ‘The Role of Demandable Debt in Structuring Optimal Banking Arrangements’, American Economic Review, 81 (3), 497–513 6. Douglas W. Diamond and Raghuram G. Rajan (2001), ‘Liquidity Risk, Liquidity Creation, and Financial Fragility: A Theory of Banking’, Journal of Political Economy, 109 (2), April, 287–327 7. Franklin Allen and Douglas Gale (1998) ‘Optimal Financial Crises’, Journal of Finance, LIII (4), August, 1245–84 8. Franklin Allen and Douglas Gale (2000), ‘Financial Contagion’, Journal of Political Economy, 108 (1), February, 1–33 9. Charles W. Calomiris and Joseph R. Mason (1997), ‘Contagion and Bank Failures During the Great Depression: The June 1932 Chicago Banking Panic’, American Economic Review, 87 (5), December, 863–83 10. Charles W. Calomiris and Joseph R. Mason (2003), ‘Fundamentals, Panics, and Bank Distress During the Depression’, American Economic Review, 93 (5), December, 1615–47 11. Donald P. Morgan (2002), ‘Rating Banks: Risk and Uncertainty in an Opaque Industry’, American Economic Review, 92 (4), September, 874–88 12. Bengt Holmstrom and Jean Tirole (1997), ‘Financial Intermediation, Loanable Funds, and the Real Sector’, Quarterly Journal of Economics, CXII (3), August, 663–91 13. Andrea Beltratti and René M. Stulz (2012), ‘The Credit Crisis Around the Globe: Why Did Some Banks Perform Better?’, Journal of Financial Economics, 105 (1), July, 1–17 PART III LEGAL AND POLITICAL FACTORS SHAPING BANKING 14. Rafael La Porta, Florencio Lopez de Silanes, Andrei Shleifer and Robert W. Vishny (1998), ‘Law and Finance’, Journal of Political Economy, 106 (6), December, 1113–55 15. Thorsten Beck, Asli Demirgüç-Kunt and Ross Levine (2003), ‘Law, Endowments, and Finance’, Journal of Financial Economics, 70 (2), November, 137–81 16. Raghuram G. Rajan and Luigi Zingales (2003), ‘The Great Reversals: The Politics of Financial Development in the Twentieth Century’, Journal of Financial Economics, 69 (1), July, 5–50 17. Benjamin C. Esty (1998), ‘The Impact of Contingent Liability on Commercial Bank Risk Taking’, Journal of Financial Economics, 47 (2), February, 189–218 18. Randall S. Kroszner and Philip E. Strahan (1999), ‘What Drives Deregulation? Economics and Politics of the Relaxation of the Bank Branching Restrictions’, Quarterly Journal of Economics, 114 (4), November, 1437–67 19. Asim Ijaz Khwaja and Atif Mian (2005), ‘Do Lenders Favor Politically Connected Firms? Rent Provision in an Emerging Financial Market’, Quarterly Journal of Economics, 120 (4), November, 1371–411 20. I. Serdar Dinç (2005), ‘Politicians and Banks: Political Influences on Government-Owned Banks in Emerging Markets’, Journal of Financial Economics, 77 (2), August, 453–79 21. Noel Maurer and Stephen Haber (2007), ‘Related Lending and Economic Performance: Evidence from Mexico’, Journal of Economic History, 67 (3), September, 551–81 22. Pietro Veronesi and Luigi Zingales (2010), ‘Paulson’s Gift’, Journal of Financial Economics, 97 (3), September, 339–68 23. Emmanuel Farhi and Jean Tirole (2012), ‘Collective Moral Hazard, Maturity Mismatch, and Systemic Bailouts’, American Economic Review, 102 (1), February, 60–93 24. Viral Acharya, Itamar Drechsler and Philipp Schnabl (2014), ‘A Pyrrhic Victory? Bank Bailouts and Sovereign Credit Risk’, Journal of Finance, LXIX (6), December, 2689–739 Index

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Book SynopsisFrom professional team sports to international events such as the Olympics and Tour de France, the modern sports industry continues to attract a large number of spectators and participants. This book, edited by John K. Wilson and Richard Pomfret, analyzes the economic evolution of sports over the last 150 years, from a pastime activity to a big business enterprise. It begins at a time when entrepreneurs and players first started making money from professional sports leagues, through to the impact of radio and TV in the twentieth century, and on to the present day. Using examples from sports across the world, the chapters cover such important issues as player migration, labor market restrictions, stadium arrangements and the rise and fall of workplace provisions. Unlike most sports economic texts, the contributors featured here provide insights into the historical origins of many practices and policies peculiar to the industry. This historical perspective casts light onto the development of practices, such as labor market regulations and public policies, which have become more prevalent in the modern age.The non-technical, user-friendly nature of this book will appeal to many students, particularly those enrolled in sports economics courses - a field of study which is increasingly common. Academics will also find this book to be a timely reference for their research and teaching.Contributors include: L. Borrowman, A. Carter, J. Cranfield, L. Frost, A.K. Halabi, K. Inwood, A. Kawaura, S. La Croix, M. Lightbody, J.-F. Mignot, R. Pomfret, J.A. Ross, W. Vamplew, J.K. WilsonTrade Review'Sports in the modern era have acquired an unprecedented social significance, a conjuncture that can only be understood through the lens of history of economics. This is an important book that offers a number of significant contributions and shows how the combined wisdom of these two disciplines can put modern sports in their proper context.' --Stefan Szymanski, University of MichiganTable of ContentsContents: 1. Sports Economics and the Sports Industry: Perspectives in Economic History John K. Wilson 2. The Evolution of Professional Team Sports Richard Pomfret 3. The Very Short tenure of Foreign Players in Japanese Professional Baseball, 1951-2004 Akihiko Kawaura and Sumner La Croix 4. An Economic History of the Tour de France, 1903-2015 Jean-François Mignot 5. The Relationship between Crowd Attendance and Competitive Balance – evidence from the SANFL 1920-83 John K. Wilson 6. Ground sharing between Cricket and Football in Australia Lionel Frost, Margaret Lightbody, Abdel K. Halabi, Amanda Carter and Luc Borrowman 7. Workers' Playtime: Developing an explanatory typology of work-associated sport in Britain Wray Vamplew 8. Ethnic Inequality in Professional Sport: A question of discrimination in the National Hockey League draft John Cranfield, Kris Inwood and J. Andrew Ross 9. Epilogue Richard Pomfret Index

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Book SynopsisThe definitive guide to planning your perfect wedding day, from the UK's most-loved, and multi-award-winning wedding website and podcast - Rock My Wedding. With friendly advice, tips, ideas and stunning photography, it's the perfect pre-wedding purchase for any couple!'The UK's most influential brand in the wedding industry'- Conclusion from an independent study carried out by Universal McCann, one of the world's leading ad networks.'Absolutely brimming with wedding inspiration' -- ***** Reader review'Every fiancé/fiancée needs this masterpiece' -- ***** Reader review'Beautiful and inspiring' -- ***** Reader review'Full of inspiration - this book is one every fiancé/fiancée should own to help them create their perfect wedding day' -- ***** Reader review******************************************************************************************************Just like you, your wedding day will be personal, one-of-a-kind, and completely unique. We're not here to tell you what you should do to make your day perfect, only that you can do it.Covering floral décor, table plans, lighting, photography, venues, outfits, food - as well as much more - this is your one-stop-shop to planning the perfect wedding for YOU.With advice and guidance on the individual aspects to consider when planning your wedding day - from where to begin and recommended questions to ask your suppliers, to plenty of alternative décor ideas - we hope that you'll find inspiration, reassurance and a little bit of escapism in these pages as you embark on planning one of the most special and joyful days of your lives.

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Book SynopsisFinancialisation and the Financial and Economic Crises provides comparative, empirical case studies of a diverse set of eleven countries. In particular, the book helps in understanding the current (mal)performance of Euro area economies by explaining the causes of the shifts in growth regimes during and after the crises. It goes well beyond the dominant interpretation of the recent financial and economic crises as being rooted in malfunctioning and poorly regulated financial markets.The contributions to this book provide detailed accounts of the long-term effects of financialisation and cover the main developments leading up to and during the crisis in eleven selected countries: the US, the UK, Spain, Greece, Portugal, Germany, Sweden, Italy, France, Estonia, and Turkey. The introductory chapter presents the theoretical framework and synthesizes the main findings of the country studies. Furthermore, the macroeconomic effects of financialisation on the EU as a whole are analyzed in the final chapter. Offering an illuminating overview and invaluable alternative perspective on the long-run developments leading to the recent crises, this book is essential reading for researchers, students and policymakers and an ideal starting point for further research.Contributors: S. Bahçe, R. Barradas, C.A. Carrasco, H. Cömert, G. Cornilleau, J. Creel, D. Detzer, N. Dodig, N. Erdem, T. Evans, J. Ferreiro, G. Gabbi, C. Gálvez, C. Gomez, A. González, E. Hein, E. Juuse, E. Karaçimen, A.H. Köse, S. Lagoa, E. Leão, J. Lepper, Ö. Orhangazi, G. Özgür, R. Paes Mamede, M. Shabani, A. Stenfors, E. Ticci, J. Toporowski, L. Tserkezis, J. Tyson, Y. Varoufakis, P. Vozzella, G.L. YalmanTable of ContentsContents: Preface 1. Financialisation and the Financial and Economic Crises: Theoretical Framework and Empirical Analysis for 15 Countries Nina Dodig, Eckhard Hein and Daniel Detzer 2. The Crisis of Finance-led Capitalism in the United States Trevor Evans 3. Monetary Adjustment and Inflation of Financial Claims in the UK after 1980 John Lepper, Mimoza Shabani, Jan Toporowski and Judith Tyson 4. Financialisaton and the Economic Crisis in Spain Jesús Ferreiro, Cataliana Gálvez and Anna Gonzáles 5. Financialisation and the Crisis: The Case of Greece Yanis Varoufakis and Lefteris Tserkezis 6. The Real Sector Developments in Estonia – Financialisation Effects Behind the Transition Process Egert Juuse 7. Financialisation and the Crisis in the Export-led Mercantilist German Economy Daniel Detzer and Eckhard Hein 8. Swedish Financialisation: ‘Nordic Noir’ or ‘Safe Haven’? Alexis Stenfors 9. France, a Domestic Demand-led Economy Under the Influence of External Shocks Gérard Cornilleau and Jérôme Creel 10. The Transmission Channels Between the Financial and the Real Sectors in Italy and the Crisis Giampaolo Gabbi, Elisa Ticci and Pietro Vozzella 11. The Long Boom and the Early Bust: The Portuguese Economy in the Era of Financialisation Ricardo Paes Mamede, Sérgio Lagoa, Emanuel Leão and Ricardo Barradas 12. Financialisation and the Financial and Economic Crises: The Case of Turkey Serdal Bahçe, Hasan Cömert, Nilgün Erdem, Elif Karaçimen, Ahmet Haşim Köse, Özgür Orhangazi, Gökçer Özgür and Galip L.Yalman 13. The Impact of the Financial and Economic Crisis on European Union Member States Carlos A. Carrasco, Jesus Ferreiro, Catalina Galvez, Carmen Gomez and Ana González Index

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Book SynopsisThis unique book examines how sports betting markets function. Charting recent international developments, expert contributors consider how both bookmakers and stakeholders view these changes, their prime areas of concern and the potential methods for addressing them. Providing a rigorous economic analysis throughout, this book examines the informational efficiency of betting markets and the prevalence of corruption and illegal betting in sports. Against this background, chapters explore pertinent questions such as: should gambling markets be privatized? Is the `hot hand' hypothesis real or a myth? Are the `many' smarter than the `few' in estimating betting odds? How are prices set in fixed odds betting markets? Chapters also review important policy concerns such as the health implications posed by the potential link between the accelerating popularity of sports betting and the decline in sports participation. Academics and students studying economics, sports economics and, more specifically, sports betting will find this book an engaging companion. Contemporary and up to date, it will also appeal to stakeholders looking to widen their professional insight.Contributors include: B. Buraimo, X. Che, S. Dobson, A. Feddersen, D. Forrest, J. García, J. Goddard, K. Grote, B. Humphreys, V. Matheson, R. Paul, D. Peel, L. Pérez, P. Rodríguez, J. Ruseski, R. Simmons, P. Westmoreland, A. Weinbach, R. Wheeler, J. YangTable of ContentsContents: Introduction 1. Consumer Spending on Spectator Sports, Physical Activity, and Sports Betting: Evidence from Canada Brad R. Humphreys, Jane E. Ruseski and Jie Yang 2. Should Gambling Markets be Privatized? An Examination of State Lotteries in the United States Kent R. Grote and Victor A. Matheson 3. Price Setting and Competition in Fixed Odds Betting Markets Xiaogang Che, Arne Feddersen and Brad R. Humphreys 4. Evaluating Probabilities for a Football In-play Betting Market Stephen Dobson and John Goddard 5. Forecasting Football Match Results: Are the Many Smarter Than the Few? Jaume García, Levi Pérez and Plácido Rodríguez 6. New Empirical Evidence on the Tote-SP Anomaly and its Implications for Models of Risky Choice in Gambling Markets Babatunde Buraimo, David Peel and Robert Simmons 7. Market Efficiency and the Favorite-longshot Bias: Evidence from Handball Betting Markets Arne Feddersen 8. Hot Arms and the Hot Hand: Bettor and Sportsbook Reaction to Team and Pitcher Streaks in Major League Baseball Rodney Paul and Andrew Weinbach 9. Investigating the “Hot hand” Hypothesis: An Application to European Football Rob Simmons and Rhys Wheeler 10. Sports Corruption and Developments in Betting Markets David Forrest Index

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