Description

Book Synopsis

Avoid the most common mistakes made by hospitality owners and managers.


Running an independent hospitality business is complex, whether it's a hotel or restaurant, and mistakes will cost you money or your reputation. Star Quality Hospitality will give you the key to running a safe and profitable establishment.


Covering everything from the culture and structure of your business and operational solutions to common problems, to looking after your staff and wowing your guests, this book provides clear guidance and solutions to produce optimum results and improve profitability.


Understand how to:

Take the next step in your hospitality journey

Develop and implement your business strategy

Select the right suppliers, keep your staff engaged and make every guest an advocate for your business

Evaluate and act on key industry trends

Measure your business success to remain profitable

Star Quality Hospitality: The Key to a Successful

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    £11.69

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    RRP £12.99 – you save £1.30 (10%)

    Order before 4pm tomorrow for delivery by Thu 18 Jun 2026.

    A Paperback / softback by Monica Or

    7 in stock

      Trusted by thousands of customers. See 2,385+ Customer Reviews

      View other formats and editions of Star Quality Hospitality: The Key to a Successful by Monica Or

      Publisher: Rethink Press
      Publication Date: 26/09/2023
      ISBN13: 9781781338131, 978-1781338131
      ISBN10: 1781338132
      Also in:
      Business, Finance & Law Economics, Finance, and Business Hospitality and service industries Management and management techniques

      Description

      Book Synopsis

      Avoid the most common mistakes made by hospitality owners and managers.


      Running an independent hospitality business is complex, whether it's a hotel or restaurant, and mistakes will cost you money or your reputation. Star Quality Hospitality will give you the key to running a safe and profitable establishment.


      Covering everything from the culture and structure of your business and operational solutions to common problems, to looking after your staff and wowing your guests, this book provides clear guidance and solutions to produce optimum results and improve profitability.


      Understand how to:

      Take the next step in your hospitality journey

      Develop and implement your business strategy

      Select the right suppliers, keep your staff engaged and make every guest an advocate for your business

      Evaluate and act on key industry trends

      Measure your business success to remain profitable

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