Business and Management Books
McGraw-Hill Education - Europe Sales Techniques
Book SynopsisPresents a sales program for finding new prospects, uncovering their needs, and writing their orders. This book offers definitions of key selling terms and jargon; ideas for intelligent management of your sales effort; how-to hints for effective, results-oriented sales; and advice for minimizing selling errors.
£13.29
McGraw-Hill Education - Europe The Handbook for Leaders
Book SynopsisLists the 24 competencies and guidelines identified time and again as essential for becoming an effective and extraordinary leader. This book introduces readers to the requirements for effective leadership and provides them with a systematic program for attaining, developing, and implementing those skills.
£12.59
McGraw-Hill Education - Europe Perfect Phrases for Performance Reviews 2E
Book SynopsisTHE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEThe ability to craft an employee review that is meaningful and change-driven is what separates average supervisors from great managers. How often, though,have you struggled to find the most appropriate words for your needs?This completely revised and updated second edition of Perfect Phrases for Performance Reviews provides hundreds of ready-made phrases you can use to clearly communicate any employee's performance in 74 different skill areas. Learn the most effective language for: Crafting an accurate, carefully worded assessment Documenting behaviors and accomplishments Guiding and developing promising workers Conducting face-to-face interviews Table of ContentsTable of Contents not available
£9.99
McGraw-Hill Education - Europe Nine Minutes on Monday The Quick and Easy Way to
Book SynopsisThe Globe & Mail's #1 Business Book of the Year!"ALL IN, ALL THE TIME"Low performance and high turnover is not the result of lazy, apathetic workers. It's not about decreasing budgets. And it's not about a terrible economy.It's about leadership that doesn't engage employees.In Nine Minutes on Monday, leadership guru James Robbins argues that employee engagement comes down to one thing: a constant dedication to meeting the universal needs that drive performance excellence. In today's chaotic, high-stakes business environment, it is easy toget distracted from leadership responsibilities by focusing on tasks at hand instead of on strategy. But when you neglect to keep your leadership priorities in front of you, everyone suffers--your staff, your organization and, in the end, you.Whether you lead a small team or an entire organization, youâll discover the nine keys to raising productivity, boosting morale, and increasing employee
£18.89
McGraw-Hill Education - Europe Legendary Service The Key is to Care
Book SynopsisTake Care of Your Customers--or Someone Else Will!Legendary ServiceGreat customer service is a concept organizations love to be known for. Yet most people consider the service they receive to be average, at best. Successful companies make the connection between legendary customer service and athriving business--they recognize that the way employees treat customers is directly related to the way managers treat employees.Kelsey Young is an optimistic but disillusioned sales associate working her way through college. Her world opens up when one of her professors challenges her to create a culture of service at her workplace by putting the five components of Legendary Service into practice. AlthoughFerguson's, the store where Kelsey works, certainly isn't known for service excellence, Kelsey believes she can make a positive difference. She quickly learns that culture change isn't easy--and that her role as a frontline employee is more significant than she
£17.09
McGraw-Hill Education - Europe Tools for Success A Managers Guide
Book SynopsisTools for Success is a one-stop manager's guide to understanding and implementing nearly 100 of today's most potent management tools--all in an accessible large format to ensure ease of use and understanding. Two unique tables--The Day-to-Day Matrix and the Project Matrix--help readers identify which tools are most effective on common management issues while also assisting readers with hands-on action steps and guidance for specialized projects. All tools have been real-world proven by managers in organizations of every size from multinationals like Boeing to smaller regional enterprises.
£51.29
McGraw-Hill Education - Europe Wisdom of Teams European version Creating the
Book SynopsisThe bestselling book that thoroughly explores the remarkable benefits of teams at all levels of the organization. The authors provide dozens of real accounts and case studies that illustrate successes and failures and demonstrate what can be learned from these examples. A must-read guide for business leaders.
£53.99
McGraw-Hill Education - Europe Assertiveness At Work
Book SynopsisAssertiveness at Work tackles the realities of modern business life the uncomfortable situations that can arise with flatter structures, tough workloads, demanding hours, and the need to exert influence across traditional boundaries. In these situations, successful people need assertiveness in order to achieve their goals.Whether you are a line manager, project leader, specialist, or key member of a team, this book gives practical guidance for developing your own natural assertiveness to benefit both yourself and your organisation.About the AuthorsKen and Kate Back have specialised in assertiveness training for more than twenty years. In this practical book, Ken and Kate have brought together their experiences in training thousands of people to be more assertive at work. In addition to books, they have written many articles, advised on and produced videos and appeared on television programmes about assertiveness. They have made a significant contrib
£51.29
McGraw-Hill Education - Europe A Managers Guide to Leadership
Book SynopsisThis book offers a useful and accessible guide to leadership. It encourages the reader to be pro-active and learn from experience to develop themselves, their colleagues and their organisation. Part 1 introduces the âœ3 Câsâ model of leadership, while Part 2 develops practices that allow any leadership challenge to be overcome and Part 3 focuses on developing leadership and how best to enhance the leadership of individuals and organisations.Table of Contents1. Preface: The Philosophy of this Book or (How to use this Book?)2. Chapter 1: Leadership: What is it and are you part of it?3. Chapter 2: The CHALLENGES of Leadership4. Chapter 3: The CONTEXT of Leadership5. Chapter 4: The CHARACTERISTICS of Leadership 6. Preface to Part 2: The PRACTICES of Leadership7. Chapter 4: Practice 1: LEADING YOURSELF8. Chapter 5: Practice 2: Being on PURPOSE 9. Chapter 6: Practice 3: Working with POWER10. Chapter 7: Practice 4: Living with RISK11. Chapter 8: Practice 5: Challenging QUESTIONS12. Chapter 9: Practice 6: FACILITATION13. Chapter 10: Practice 7: NETWORKING14. Chapter 12: Developing Leadership in Individuals & Organis
£53.09
McGraw-Hill Education - Europe Retail Marketing
Book SynopsisRetail Marketing is a new and refreshing text, essential for anyone wanting to get to grips with this important, fast-paced area of marketing today. With a user-friendly structure, this book reflects the very latest in academic thinking and provides a strong focus on customer value, corporate social responsibility and the transformative effect of digital technology. Written especially for European and international students and suitable for both undergraduate and postgraduate students, Retail Marketing addresses the challenges of marketing in the 21st Century. Across the chapters key elements of successful retail marketing, including developments in omni-channel marketing and the importance of a co-ordinated supply chain to a companyâs value proposition, are considered. Striking a balance between theory and practice, Retail Marketing Table of ContentsChapter 1 Retailing Marketing: an IntroductionChapter 2 Understanding the Retail ConsumerChapter 3 Retailing and its Role in the Supply ChainChapter 4 Managing Supplier-Retailer Relationships within the Supply ChainChapter 5 Managing the Selling EnvironmentChapter 6 Retail Brand StrategyChapter 7 Managing Customer Service Chapter 8 Retail Location StrategyChapter 9 Designing and Implementing Retail Pricing StrategyChapter 10 Designing and Implementing Effective Communications StrategiesChapter 11 Retailing and SustainabilityChapter 12 Retailing and Internationalization Strategy: Development and ImplementationChapter 13 Retailing: the Impacts of Social and Technological Change
£54.14
McGraw-Hill Education - Europe Crafting and Executing Strategy
Book SynopsisNow with a brand new case book available in Connect for 2022, the 2nd edition of Crafting and Executing Strategy continues to provide a valuable resource for European readers while embracing new and updated core concepts and key theories in strategy. Throughout the text you will find a range of examples that illustrate how strategy works in the real world and encourage the practical application of learning. Complementing the chapters is a section of new cases providing in-depth analysis of the challenges of strategic management at a range of companies.This edition includes:â A new 6Ds framework, allowing readers to structure their approach to strategic management around the fundamental elements of the strategy process (Diagnosis, Direction, Decisions and Delivery) and the context within which that process is managed (Dynamism and Disorder).â Opening cases that begin each chapter and feature real-life business scenarios from companies such as TinderTable of ContentsPart 1: Concepts and Techniques for Crafting and Executing StrategyChapter 1: What is Strategy and Why is it Important?Chapter 2: Leading the Process of Crafting and Executing StrategyChapter 3: Evaluating an Organization’s External EnvironmentChapter 4: Evaluating a Company’s Resources and CapabilitiesChapter 5: Strategies for Competitive Advantage: Generic Strategies and BeyondChapter 6: Strategies for Changing the Game: New Ways of Operating and Altering the Scope of OperationsChapter 7: Strategies for International GrowthChapter 8: Strategies for Managing a Group of Businesses: DiversificationChapter 9: Strategies for Sustainability: People, Planet and ProfitChapter 10: Configuring the OrganizationChapter 11: Corporate Culture and Leadership: Keys to Good Strategy ExecutionPart 2: Cases in Crafting and Executing StrategyCase: Reinventing AccorCase: Tata Motors in 2014: Its Multibrand Approach to Competing in the Global Automobile IndustryCase: Deere & Company in 2014: Its International Strategy in the Agricultural, Construction, and Forestry Equipment IndustryCase: PepsiCo’s Diversification Strategy in 2014Case: The Walt Disney Company: Its Diversification Strategy in 2014Case: TOMS Shoes: A Dedication to Social ResponsibilityCase: Saving WaterstonesCase: AmSafe BridportCase: Tesla and The Future of The Automobile IndustryCase: Tesco plcCase: Carnival Corporation & plcCase: Hotel Verde, Cape Town: Africa’s Greenest Hotel – Strategy and SustainabilityCase: NedbankCase: Kenya Airways: The Respected African Airline – An Optimistic Future?Case: KBC's Digital Transformation: A Strategic Response
£54.14
Penguin Books India Pvt Ltd How To Be Your Own Management Guru
Book SynopsisHow smart a manager are you? How good are you at leveraging your knowledge and skills in order to provide value for your business and your customers? How smart is your management team when it comes to understanding both the fundamentals of business, and new trends? How to be your own Management Guru is the perfect answer to those looking to master the fundamentals of managing in the modern world: how to make and implement strategy; how to understand and respond to customer needs; how to manage and get the best out of people; and above all, how to use knowledge. Drawing on both business research and examples of best practice from around the world, past and present, How To Be Your Own Manager Guru will help readers to manage more effectively, and to do business the smart way. The book features: Key areas crucial for management in the twenty-first century Quizzes to test yourself, and your businesses How to identify what are you doing well? What are you doing less well, and how might you
£8.99
Penguin Random House India The 10 New LifeChanging Skills Get Them Get Ahead Get Them and Get Ahead
Book SynopsisThe book prepares professionals for the fourth Industrial Revolution by introducing and developing essential twenty-first-century skills like creativity, problem-solving, innovation, and design thinking to help them stay relevant in the evolving business world.
£12.39
Penguin Random House India Techproof Me The Art of Mastering Everchanging
Book SynopsisTechnology is rapidly evolving, and this book explores the new roles required in our tech-driven world. Covering AI, machine learning, and IoT, it equips readers with insights to navigate technological disruptions. A valuable guide for staying current in the ever-changing tech landscape.
£15.99
Penguin Random House India Small Is Big
Book SynopsisEmbrace simplicity and focus on what truly matters to achieve fulfillment, productivity, and extraordinary results by saying yes to a small set of things and no to everything else. This concept, known as Small Is Big, is highlighted through various real-life examples and practical exercises in a book that reveals its source code and application.
£13.59
Penguin Random House India Welcome to the World of the Tatas
Book Synopsis
£34.19
Lulu.com An Original Success Journal Bob Tub Collection
Book Synopsis
£14.33
MIT Press Ltd Open Strategy
Book SynopsisHow smart companies are opening up strategic initiatives to involve front-line employees, experts, suppliers, customers, entrepreneurs, and even competitors.Why are some of the world’s most successful companies able to stay ahead of disruption, adopting and implementing innovative strategies, while others struggle? It’s not because they hire a new CEO or expensive consultants but rather because these pioneering companies have adopted a new way of strategizing. Instead of keeping strategic deliberations within the C-Suite, they open up strategic initiatives to a diverse group of stakeholders—front-line employees, experts, suppliers, customers, entrepreneurs, and even competitors. Open Strategy presents a new philosophy, key tools, step-by-step advice, and fascinating case studies—from companies that range from Barclays to Adidas—to guide business leaders in this groundbreaking approach to strategy. &nb
£22.95
MIT Press Ltd Financial Economics
Book Synopsis
£216.00
MIT Press Ltd Good Ethics and Bad Choices The Relevance of
Book Synopsis
£40.85
MIT Press Ltd Invisible Engines How Software Platforms Drive
Book SynopsisHarnessing the power of software platforms: what executives and entrepreneurs must know about how to use this technology to transform industries and how to develop the strategies that will create value and drive profits.Software platforms are the invisible engines that have created, touched, or transformed nearly every major industry for the past quarter century. They power everything from mobile phones and automobile navigation systems to search engines and web portals. They have been the source of enormous value to consumers and helped some entrepreneurs build great fortunes. And they are likely to drive change that will dwarf the business and technology revolution we have seen to this point. Invisible Engines examines the business dynamics and strategies used by firms that recognize the transformative power unleashed by this new revolution—a revolution that will change both new and old industries.The authors argue that in order to understand the success
£17.25
Pearson Education How to Influence and Persuade
Book SynopsisJo Owen is a bestselling business author, leader, social entrepreneur and speaker. He led a business in Japan for three years, has been a partner at Accenture, and was the architect of what is now HBOS business banking. He is the co-founder is four charities and the author of the classic books How to Lead, How to Manage and Tribal Business School.Table of ContentsIntroduction Part 1: the ten pillars of influence 1. Whispers of influence: the persuasive conversation. 2. Active listening: two ears and one mouth 3. Earning the currency of influence: trust 4. Act the part 5. Win-win-win 6. Give to take 7. Play the right tune 8. The spider’s web: building incremental commitment 9. Build your platform 10. Turning dreams into reality Part 2: influence in practice 11. Moments of truth 12. The myths and realities of influence Index
£13.49
Pearson Education Top 50 Management Dilemmas The
Book SynopsisSona Sherratt is an Ashridge faculty member since 2003, teaching tailored executive and qualification programmes. She has delivered senior leadership and general management programmes for clients around the world. Before becoming Director of the Ashridge Masters in Management and an Associate Professor at Hult International Business School, Roger Delves was Programme Director in Cranfield's Centre for Customised Executive Education. Trade Review'A must read for busy managers who want pragmatic, easy to implement solutions to management challenges.' Samantha Rockey, Group Leadership Development Executive, SABMiller plc 'Does what it says on the tin ... clear guidance on what to do and what questions to ask' James Percival, Vice President, Operations Finance EMEA, Hilton Worldwide 'An incredible tool to have at your fingertips' Mark Eastham, Multi Channel Director, Carphone Warehouse 'At last a management book that is full of practical advice not theory!' Brian May, Chief Executive, Renew Holdings Plc 'This extremely practical and easy to read management book is aimed at the busy manager who is able to dip into the book to seek advice on particular issues.' Ed Goodwyn, Partner, Pinsent Masons LLPTable of ContentsCONTENTS About the authors Introduction 1. Challenges with individuals Low motivation Lack of confidence Constantly rejects feedback Lack of competence Unethical behaviour Unobserved but reported disrespectful behaviour High performers who are high maintenance Personal turmoil Difficult and delicate conversations Delegation and letting go Dominant people Passionate or stubborn people 2. Challenges with teams An under-performing team Lack of trust Fear of allowing conflict in a team A team that avoids accountability Preferential treatment Silo mentality Managing a virtual team Meetings that stagnate Meetings that derail 3. Challenges with externals Their unrealistic expectations Elusive or unresponsive behaviour Patronising or arrogant styles Constantly changing goalposts Company merger or acquisition 4. Challenges around conflict Individuals who avoid conflict People who don’t show emotion Emotional people Competitive behaviour Passive-aggressive behaviour 5. Challenges around change Covert resistance to change Overt resistance to change Denial People who are too comfortable Maintaining the team’s high-energy change culture 6. Challenges around power, politics and influence Limited access to stakeholders Building your personal brand Getting a decision Organisational politics Managing up or across Being micro-managed Someone who is holding you back 7. Challenges for yourself Receiving difficult feedback Situations where you don’t know the answer Dealing with your own mistakes and poor decisions Feeling under-equipped The loneliness of management Having your authority or ability questioned Asking for a raise or promotion Index
£13.49
Open University Press Understanding Governance
Book SynopsisUnderstanding Governance asks:* What has changed in British government over the past two decades, how and why?* Why do so many government policies fail?* What does the shift from government to governance mean for the practice and study of British government?This book provides a challenging reinterpretation which interweaves an account of recent institutional changes in central, local and European Union government with methodological innovations and theoretical analysis. It emphasizes: the inability of the 'Westminster model', with its accent on parliamentary sovereignty and strong executive leadership, to account for persistent policy failure; the 'hollowing out' of British government from above (the European Union), below (special purpose bodies) and sideways (to agencies); and the need to respond to the postmodern challenge, rethinking the methodological and theoretical assumptions in the study of British government. Professor Rhodes makes a signiTrade Review"...an important perspective that deserves reading, discussion and reflection." - Public Administration "Like most of Rod Rhodes' work, this is an interesting and stimulating work." - Talking Politics "...stimulating and full of insight." - Local Government StudiesTable of ContentsPrefacePart one: IntroductionGoverning without governmentorder and change in British politicsPart two: TheoryPolicy networks in British political scienceThe new governancePart three: MethodologyThe institutional approachPart four: ApplicationsReinventing Whitehallthe hollowing out of the stateNow nobody understands the systemthe changing face of local governmentThe European Union, cohesion policy and sub-national authorities in the United KingdomPart five: DevelopmentsFrom institutions to dogmatradition, eclecticism and ideology in the study of British public administrationTowards a postmodern Public Administrationepoch, epistemology or narrativeBibliographyIndex.
£32.29
Open University Press A Coachs Guide to Team Building Understanding
Book SynopsisâœThis book takes the reader through the challenges of working with teams, the various contexts and understanding of what team effectiveness means. It provides support for team leaders, managers, supervisors and practitioners alike and therefore it is a âmust readâ for all those in these roles.âProfessor Bob Garvey, Leeds Business School, UKâœThis book confirms to me that great team leaders and team managers have a coaching mindset, coaching skills and coaching behaviours at their core. This book demonstrates how best to be âcoach-mindedâ and gives lots of advice on how to be an excellent manager as coach (MAC) in terms of fostering confidence, humility, learning and exchange within a team.âDr Jenni Jones, Associate Professor in Coaching and Mentoring, University of Wolverhampton, UKIn todayâs ever-changing workplace, it is important for managers and team leadersto be able to navigate challenges arising from unproductive or dysfunTable of ContentsChapter 1: Exploring Team ChallengeChapter 2: Team Challenge ContextChapter 3: Elements of Team EffectivenessChapter 4: Team Behaviour and its Impact Chapter 5: Function from DysfunctionChapter 6: Manager DemandsChapter 7: Manager as Coach (MAC) ApproachChapter 8: Effectiveness InsightsChapter 9: Conduct of MAC – as a new effectiveness modelChapter 10: What Next?
£26.99
Open University Press Quantitative Methods in Finance using R
Book SynopsisâœThe book will form a solid foundation to support the transition of students into the world of work or further research.âProfessor Jane M Binner, Chair of Finance, Department of Finance, University of Birmingham, UKâœIn over 20 years of teaching quantitative methods, I have rarely come across a book such as this which meets/exceeds all the expectations of its intended audience so wellâTuan Yu, Lecturer, Kent Business School, Canterbury, UKâœThis is a fantastic book for anyone wanting to understand, learn and apply quantitative methods in finance using Râ Professor Raphael Markellos, Professor of Finance, Norwich Business School, UKQuantitative Methods in Finance Using R draws on the extensive teaching and research expertise of John Fry and Matt Burke, covering a wide range of quantitative methods in Finance that utilise the freely downTable of ContentsChapter 1. IntroductionChapter 2. Summary statistics and elementary data presentation Chapter 3. Basic hypothesis testsChapter 4. An introduction to regressionChapter 5. The extra sum of squares principle and regression modelling assumptions Chapter 6. Violations of regression modelling assumptions – autocorrelation Chapter 7. Violations of regression modelling assumptions – multicollinearity Chapter 8. Dummy variable regression models Chapter 9. Qualitative response regression models Chapter 10. Linear mixed and generalised linear mixed models Chapter 11. Non-financial time series models Chapter 12. Modelling financial price data Chapter 13. ARCH/GARCH models
£40.84
Little, Brown Book Group Leave Your Mark
Book SynopsisLEAVE YOUR MARK isn''t an advice book -- it''s a mentorship in 288 pages. Aliza Licht -- global fashion communications executive, AKA fashion''s favorite ''PR girl'' and Twitter phenomenon -- is here to tell her story, complete with The Devil Wears Prada-like moments and insider secrets.Drawing invaluable lessons from her experience, Licht shares advice, inspiration, and a healthy dose of real talk in LEAVE YOUR MARK. She delivers personal and professional guidance for people just starting their careers and for people who are well on their way. With a particular emphasis on communicating and building your personal brand, something she knows a thing or two about, Aliza is your sassy, knowledgeable guide to the contemporary working world, where personal and professional lines are blurred and the most important thing you can have is a strong sense of self.Trade ReviewAliza was one of the first people in the fashion industry to embrace the potential of social media and the importance of engaging with followers and, in so doing, changed what it means to work in public relations. Any professional who wants to be powerful, yet accessible, with a voice that is authentic, unique and engaging, should follow her lead Nina Garcia, Creative Director of Marie Claire and Project Runway Judge With this book, Aliza teaches you to smoke the competition with grace and honesty, excel in your career with wit and hard work, and be an overall kinder and more thoughtful human. If you want the job of your dreams, read this book Stacy London, TV Personality & Style Expert Aliza Licht is a pioneering PR maven, a powerhouse of perfection, a commander of communication, a fierce fashion woman and now an awesome author ... Leave Your Mark will help you do more than that - it is an indispensable guide to success and celebration of the self. Learn the rules then go ahead and break them!! Kelly Cutrone, New York Times Best Selling author of If You Have to Cry Go Outside Smart, savvy and sophisticated, Leave Your Mark is the new professional must-have. No matter what industry you work in, Aliza's insider tips from career to personal branding, will help you make your mark and then leave it! Joe Zee, Editor-in-Chief of Yahoo Style Sassy, classy, and smart, Leave Your Mark is more than just a juicy look behind the laptop of DKNY's PR genius, Aliza Licht; it's also a best friend in book form, the kind who'll tell you what you need to hear rather than just what you want to hear Heather Cocks and Jessica Morgan, creators of GoFugYourself.com and the authors of The Royal We
£11.24
Basic Books An Extraordinary Time
Book SynopsisAn acclaimed economic historian describes how the postwar boom abruptly ended in the early 1970s, launching an era of political and financial turmoil that we're still living in today.Trade Review"Levinson, an economist and ex-journalist, has the virtues of both-an eye for detail and an understanding of the broader picture." - Washington Post, Best Economics Books of 2016 "A smoothly written account of the U.S. and the world economy... Mr. Levinson is a smart enough author not to be tempted into some breathless mono-causal account of either the earlier 'boom' or the later slowdown. He's excellent at description." -Wall Street Journal "A provocative book." -Robert Samuelson, Washington Post "[Levinson] has a journalist's appreciation for the power of on-the-ground observation." -Bloomberg Buisnessweek "A valuable antidote to all passionately held economic ideologie." -Paul Collier, Times Literary Supplement (UK) "It is this story of the coming and passing of that long boom-and apparently the inability of politicians to do much about resuscitating it-that Levinson crisply tells." -National Review "An Extraordinary Time provides a well-balanced (and surprisingly entertaining) tour of global economic and political history since 1973...Excellent book. Highly recommended." -Inside Higher Ed "Levinson's account of this vexed era is lucid, well-paced, and entwined with vivid sketches of economists, central bankers, and politicians who failed to restore the pre-1973 good times. He also succeeds at translating complex economic issues into understandable terms for lay readers. Levinson's admirably evenhanded treatment of recent economic history steers clear of dogmas on both left and right to explore knottier truths." -Publishers Weekly, starred review "[Levinson's] view is absolutely worth heeding in these days of unprecedented worldwide financial experimentation... A cogently argued account that lays bare the similarities and differences between the world today and earlier theoretical shortcomings." -Kirkus Reviews "I've heard it said that economic history is a dying art. Well, not in Marc Levinson's hands. This account of how the extraordinary economic times from 1948 to 1973 turned into the very ordinary (or worse) times that followed is comprehensive, artfully presented, and largely persuasive. That's quite an achievement." -Alan Blinder, Princeton University, author of After the Music Stopped "A provocative account of recent economic history which argues the good times have gone, and no government-neither left nor right-can bring them back. A sobering read." -Eric Rauchway, University of California, Davis, author of The Money Makers "Marc Levinson has given us a fascinating and perceptive account of the economic difficulties of the 1970s and the response of policymakers. As the United States and other countries struggled with the turbulent end of the post-World War II boom, seeking to cope with stagflation and higher unemployment, they often turned politically to the right-embracing tax cuts and deregulation. How did this process work its way out? This timely book of an important period is not just informative, but helps put our current economic difficulties in perspective." -Douglas Irwin, Dartmouth College, author of Free Trade Under Fire "A lively, well-researched tour of the transformation of the American economy in the decades after World War II-how it happened and why the pace didn't last. A great read for those who lived through those years and those who want to learn about them." -Alice M. Rivlin, Senior Fellow, Brookings Institution
£22.50
Wiley Broadbandits
Book SynopsisInvestigating the financial fraud and misguided power plays that brought down the telecom industry Once the foundation of the Dow and NASDAQ, the telecom industry has eaten up more capital than any other industry in recent history and has nothing to show for it. Today, it is by far the worst culprit in the spate of financial dirty dealings that have been splashed across the business pages, and yet the rewards reaped by top executives at many of these failed or failing companies have been inversely proportionate to their decline. Broadbandits takes readers behind the scenes to get the story they won''t get in the media. Investigative reporter Om Malik follows the money trail and deciphers the actions and motivations of a generation of new economy barbarians that brought down this once lucrative industry. This intriguing book offers an inside look into the telecom bubble, with tales and anecdotes about mavericks who turned simple light and glass fibers into veins of gold, financiers Table of ContentsBroadbandits: The Most Wanted List. Prologue. PART I: THE FIBER BARONS. 1. Bernie's Bad Idea. 2. Rocky Mountain High. 3. Once a Junkie, Always a Junkie. 4. Billionaire versus Billionaire. 5. The Attack of the Clones. PART II: THE MILE NIGH CLUB. 6. Fresh Prince of Hot Air. 7. Nobody@HOME 8. Teddy Gets Taken to the Cleaners. 9. The House (of Cards) that Jack Built. PART III. THE LIGHT KNIGHTS. 10. Canadian Rhapsody. 11. The Dan and Desh Show. 12. Just an Illusion. 13. The Swami of the Broadband Boom. Epilogue: The End Game. Acknowledgments. Appendix A: Cash & Carry. Appendix B: Bank Balance Buildout. Notes. Index.
£14.39
Cambridge University Press Organizational Trust A Cultural Perspective Cambridge Companions to Management
a huge range and FREE tracked UK delivery on ALL orders.
£999.99
Crown Publishing Group, Division of Random House Inc Wasted How We Squander Time Money and Natural
Book SynopsisWasted is a riveting exploration of the complicated, and often surprising, ways that waste occurs in our businesses, our communities, and our lives“A smart, unconventional book that takes readers far beyond what they think they know about a complex subject.”—Kari Byron, former cast member of MythBusters Waste. We spend a great deal of energy trying to avoid it, but once you train your eyes to look for it, you’ll see it all around you—in your home, your business, and your everyday life. In Wasted, futurist Byron Reese and entrepreneur Scott Hoffman take readers on a fascinating journey through this modern world of waste, drawing on science, economics, and human behavior to envision what a world with far less of it—or none of it at all—might look like. Along the way, they explore thought-provoking issues such as • why the United States got a higher propo
£20.70
Crown Publishing Group, Division of Random House Inc Powershift Transform Any Situation Close Any Deal
Book SynopsisThe bestselling author and star of ABC’s Shark Tank reveals how to master the three prongs of influence: reputation, negotiation, and relationships. Have you ever wanted to make a big change in your life but weren’t sure where to start? In Powershift, Daymond John shares the answer. To take control of your destiny and drive the change you want to see, you need to lay the groundwork so you’re prepared to seize every opportunity that comes your way. And that means mastering • Influence—make an impression: Develop a reputation that highlights what you stand for. • Negotiation—make a deal: Hone a win-win negotiating style. • Relationships—make a connection last: Nurture those connections you make along the way. Through never-before-told stories from his life and career, Daymond shares the lessons that got him to where he is today: from how he
£14.99
Penguin Books India Pvt Ltd The Tip of the Iceberg The Unknown Truth Behind
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£16.99
Penguin Putnam Inc The Curious Marketer
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£20.89
Penguin Putnam Inc Crash
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£11.21
Penguin Putnam Inc TwoMinute Revolution
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£11.16
Penguin Putnam Inc Rahul Bajaj
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£22.79
Penguin Random House India From Pony to Unicorn
Book SynopsisScaling a business from start-up to IPO involves more than just revenue growth. It requires a long-term vision, strategic hiring, capital sourcing, and efficient processes. Founders and leadership must understand the complexities of organization-building.
£10.67
Penguin Random House India The Learning Factory
a huge range and FREE tracked UK delivery on ALL orders.
£19.99
Penguin Random House India Winning in the Digital Age
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£19.76
Penguin Random House India Customer to Human
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£17.95
Penguin Putnam Inc Open House
Book SynopsisIn "Open House," Piyush Pandey shares insights on advertising, answering a range of questions with honesty and irreverence. The book, curated by Anant Rangaswami, offers practical wisdom and deep insights into the industry, entertaining and enlightening readers.
£20.42
John Wiley & Sons Australia Ltd Social Media for Business
Book SynopsisThe quick-and-easy guide to effective social media marketing Social Media for Business is the essential guide to navigating the social media maelstrom and effectively promoting your business online. You''ll learn how to develop a simple marketing plan, use social media effectively and measure the results of your efforts as you turn contacts and followers into customers. This new third edition has been updated to reflect the expanding influence of Instagram, and includes Snapchat, Security, Social Influence and updated case studies that illustrate the rapid evolution of social media as a business tool. You''ll learn about the recent changes to Facebook, LinkedIn, YouTube and Pinterest and how to factor them into your strategy as well as when to decide to transition toward or away from any specific platform. Social media can help you expand your networks, engage with your customers and help you grow your business, but not all platforms work for all businesses. The be
£14.50
John Wiley & Sons Australia Ltd Affected Emotionally engaging customers in the
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£19.95
The History Press Ltd Rigged
Book SynopsisA cover-up at the highest level on both sides of the Atlantic. Evidence implicating bank bosses, central banks and governments in criminality. Whistleblowers wrongly jailed in a series of miscarriages of justice. This is the shocking true story of interest rate rigging.Trade ReviewOne of the most powerful and shocking stories I've ever read - a real blood-boiler. Andy Verity, one of the BBC's top financial reporters, exposes with shining clarity one of the greatest scandals of modern times... in a modern-day version of the Salem witch trials, the financial and political establishment in Britain and America worked together to ruin the lives of 37 low-level City traders. They were sentenced to huge jail terms for crimes which were at best minor, and may never have committed at all. Meanwhile, famous and powerful figures in the City and Whitehall who seem to have committed far worse offences, escaped unscathed. This book shows the Establishment in Britain and the US at its very worst. It has totally destroyed my faith in British and American justice. -- Michael CrickIf you’ve ever suspected the banking system of operating in someone else’s interest than yours, you’re right. It is a world of clever, amoral young people endlessly searching for ways to bend the rules. We badly need men in white hats to control them. Verity mercilessly demonstrates we ain’t got ‘em. Andy Verity is a reporter’s reporter. If only there were more like him. -- Jeremy PaxmanAndy has always been an uncompromising journalist, and he's fought to tell a dystopian tale of a lowballing scandal at the top of financial society. I suspect reading the details will be eye popping. -- Martin LewisA brilliant and compelling account of a huge establishment cover-up. The stories of low-level traders who found themselves expendable are brutal and heart-rending. I was prepared to hear that the big beasts of the banking world protected themselves at the expense of those further down the food chain, I was less prepared for the revelations that official UK institutions appeared to contribute to the miscarriages of justice Verity brings to life. -- Victoria DerbyshireA truly shocking story of collusion, conspiracy and cover-up at the heart of our financial establishment that have led to grave miscarriages of justice. The book surely provides the basis for a renewed Parliamentary inquiry. -- John McDonnell MPThis book is a must-read for investors, economists and bankers - and all those wary of global 'markets' in money or commodities. It is the story of a judicial system that punished whistle-blowers not perpetrators. Above all, it's the story of how a rigorous investigative journalist, some brave whistle-blowers and the US courts, cracked open a closed and corrupt circuit of London bankers. -- Ann Pettifor'The book has strong evidence that central banks not only knew about this rigging, they encouraged it.' – Evening Standard
£23.75
Little, Brown Book Group To My Future Assistant Your Foolproof Guide to
Book SynopsisWe''ve all been there. You might even be there right now. Do you use your hard-earned university education for such critical tasks as memorising your boss''s lunch order or showing them, yet again, how to use the photocopier? Or what about those awesome days when you''re instructed to ''send me that thing from a week ago'' or ''book me a table at that restaurant that girl said was good'', and are then berated when you''re not able to figure out immediately what your boss is talking about?TO MY FUTURE ASSISTANT compiles everything that disgruntled (and optimistic) assistants everywhere promise never to do when they''re the boss* - from ridiculous requests and backhanded compliments to outright insults. Filled with helpful tips and tricks for Boss Wrangling, these pages are just what the underpaid masses need to survive (and laugh at) the daily injustices of life at the bottom of the career ladder.*But inevitably will.
£6.39
Beacon Press Did That Just Happen
Book Synopsis
£14.99
John Wiley and Sons Ltd The Unauthorized Guide to Doing Business the
Book SynopsisRichard Branson, the international powerhouse entrepreneur, is an opportunist with an uncanny knack of sniffing out great deals where others hesitate or fear to tread. Branson is the ultimate brand builder and never before has a single brand been so successfully deployed across such a diverse range of goods and services. So how does he do it? The Unauthorized Guide to Doing Business the Richard Branson Way draws out the universal lessons from Richard Branson''s remarkable success and identifies 10 strategies that can be applied to any business or career: 1.Pick on someone bigger than you 2.Do the hippy, hippy shake 3.Haggle: everything''s negotiable 4.Make work fun 5.Do right by your brand 6.Smile for the cameras 7.Don''t lead sheep, herd cats 8.Move faster than a speeding bullet 9.Size does matter 10.Never lose the common touch Want to be the best? The secrets of phenomenal success are in your hands. Table of ContentsAcknowledgements. Richard Branson Revisited... The Life and Times of Richard Branson. One: Pick on Someone Bigger Than You. Two: Do the Hippy, Hippy Shake. Three: Haggle: Everything’s Negotiable. Four: Make Work Fun. Five: Do Right by Your Brand. Six: Smile for the Cameras. Seven: Don’t Lead Sheep, Herd Cats. Eight: Move Faster Than a Speeding Bullet. Nine: Size Does Matter. Ten: Never Lose the Common Touch. How to Build a Brand the Richard Branson Way. Last Word. Notes. Index.
£12.39
