Business and Management Books

Book SynopsisTrade Review"...well written; is technical as needed, without the pitfall of discussing too-specific implementation options; and has the necessary procedural and governance counterweights to kickstart and sustain multi-domain MDM initiatives…a good reference manual for those who plan to roll out MDM initiatives or have to navigate existing ones." --Computing ReviewsTable of Contents1. Strategy, Scope, and Approach2. Defining and Prioritizing Master Data3. Architecture and Technology Considerations4. Program Management Office Implementation5. Defining a Cross-Domain Maturity Model6. Establishing Multi-Domain Data Governance7. Data Stewardship8. Data Integration9. Data Quality Management10. Metadata Management11. Performance Measurement12. Continuous Improvement

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Book SynopsisBased upon classical and contemporary theory and empirical research, this text forms a sociological analysis of organizations, focusing on the impacts that organizations have upon individuals and society.Table of ContentsPart I. Introduction 1. Thinking About Organizations Part II. Organizational Structure 2. Organization Structure. Key Dimensions 3. Organization Structure. Explanations Part III. Organizational Processes 4. Power and Power Outcomes 5. Leadership 6. Decision Making 7. Communication 8. Managing Organizational Environments. Conceptualizing the Environment 9. Managing Environments. Contemporary Paradigms Part IV. Outcomes 10. Organizational Performance and Change

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Book SynopsisSriram Narayan, an IT management consultant with ThoughtWorks, has provided IT agility guidance to clients in telecom, financial services, energy, retail, and Internet businesses. He has also served as a leadership coach and a director of innovation. He was a founding member of the ThoughtWorks technology advisory boardthe group that now authors Technology Radar. During a two-year stint at the products division of ThoughtWorks, he helped with product innovation and advocacy on Goa tool that helps with continuous delivery. He has also worn the hats of a developer, open-source contributor, manager, product owner, tester, SOA architect, trainer, and Agile coach. An occasional blogger and speaker at conferences, his writings, talks, and contact information are available from sriramnarayan.com. The opinions in this book are his own.Trade ReviewPraise for Agile IT Organization Design “Continuous delivery is often described from the perspective of the technicians. This is understandable because that is where it started, but it does the process a disservice. Continuous delivery is a holistic approach. It requires change across the organization and it encourages such change, to the betterment of the groups that practice it. This book addresses that problem and looks at CD from an organizational perspective. It starts from Dan Pink’s ideas of intrinsic and extrinsic motivators and describes how to structure an organization for success—how to encourage a focus on autonomy, mastery, and purpose that will motivate your teams and produce high-quality results. This book takes a look at all aspects of organizational design that impact the ability to deliver regular, small, high quality changes. If you follow the advice in this book, your organization will be the better for it.” —Dave Farley, author of Continuous Delivery “A number of years ago, Silicon Valley marketing guru Geoffrey Moore quipped, ‘A bank is just a computer with a marketing department.’ Today, technologies—cloud, social, big data, the Internet of Things, and mobile—continue to drive this unprecedented digital transformation in organizations. As such, the need for agility has moved from software development to corporate boardrooms. Sriram’s book makes the case that to thrive in these fast and uncertain times, enterprise leaders need to rethink how IT, not just software development, is organized, structured, and measured. His book provides guidelines, not prescriptions, which enable innovation, adaptability, and responsiveness at scale.” —Jim Highsmith, Executive Consultant, ThoughtWorks, Author of Adaptive Leadership “Very hands-on and operational book for management of Agile-based development. Provides valuable insight for IT practitioners. A must read for IT professionals.” —A.V. Sridhar, Founder, President & CEO Digite, Inc. “Agile IT Organization Design is an engaging, enlightening, and immensely practical book. While many authors have addressed Agile software development, very few have tackled the wider topic of the more systemic changes necessary to move from Agile software to an agile organization, and onwards to ‘digital transformation.’ Even fewer have done so at more than a very theoretical level. Drawing heavily upon his substantial practical experience, Sriram Narayan’s book explores the pitfalls of many of our current ‘organizational wisdoms’ and gently, but convincingly, suggests appropriate and relevant alternatives to try in their place—all the time backed up by real-world examples. I highly recommend the book to anyone interested in, or struggling with, the challenges and opportunities of achieving organizational agility.” —Chris Murphy, President and Chief Strategy Officer, ThoughtWorks “Agile and continuous delivery transformations require changes in technology, process, and people. This book is the first to tackle the people aspect in depth, and it does this very well. A must read for those taking the journey!” —Anders Wallgren, CTO, Electric Cloud “Agile IT Organization Design tackles all the problems that we just want to ignore. Relying heavily on hands-on experience rather than theoretical exercises, Sriram provides concrete actions to address the issues with Agile software development and continuous delivery at a structural and organizational level. He clearly addresses issues of finance, accountability, and metrics, not just team structure and team processes, and gives many examples and scenarios to help understand how these issues manifest and how the proposed steps work to resolve the issues. Organizational transformations to Agile often fail, not because the individual processes and practices break down, but because the organization itself—its power structure, its organizational norms, and its culture—fight against the gains that Agile has the potential to bring. Sriram focuses our attention on the systemic problems, but then provides action steps to allow us to address these problems in our context. This book presents no silver bullet, as those don’t exist. However, Sriram provides for organizations a way to start facing reality and moving towards an organization that supports not only Agile software development but organizational and business agility.” —Rebecca Parsons, Director at Agile Alliance & CTO at ThoughtWorks “Sriram’s book addresses the rarely-approached topic of Agile organization design in a very pragmatic and thorough manner. It does a great job of explaining the value brought by Agile and DevOps approaches in enterprise-scale organizations, and gives strong details on the ‘how’ to get there. It also paints a very practical picture of how the different processes of the company (budgeting, staffing, metrics, etc.) will be affected by the Agile organizational choices. I see it as the perfect companion book for a large-scale Agile transformation effort.” —Regis Allegre, VP Software Engineering, Cloudwatt “Businesses today are discovering that if they are to build ‘digital first’ experiences for their customers, they need to rethink how their product, marketing, and technology teams work together. Sriram’s book pulls aside the curtain to reveal that the best-kept secrets of the world’s top performing digital organizations are actually very accessible to all. It serves as a pattern language for management of the modern digital enterprise.” —Adam Monago, VP Digital Strategy, ThoughtWorks, @adammonago “Agility is so much more than stand-ups and test driven development. Even the best practices won’t yield results unless backed by the right leadership. Sriram’s book is an important contribution to the all-too-bare bookshelf on leadership of IT organizations. He mixes theory and practical insights in the right measures and the result is as readable as it is full of usable insights.” —Nagarjun Kandukuru, VP Global South Strategy, ThoughtWorks “Sriram covers everything the Scrum coach didn’t tell you. Most books on Agile stop at a team and project level, and that’s exactly where the organizations tend to get lost in the real world of pre-existing organization structures and procedures—which in turn become blockers to achieving ultimate business agility. If you ever wonder why your attempt at Agile is floundering, this is one book where you’ll find some answers for sure.” —Puneet Kataria, Vice President Global Sales, Kayako “The field of Agile is an evolving, moving target and there is little in terms of guidance for managers and staff that are trying to implement it within an enterprise context. This book provides a complete guide to all of the organizational aspects of implementing Agile within the enterprise context, as well as providing extremely useful examples and cogent advice. I would recommend this book to anyone with a general interest in Agile through to senior managers looking to reenergize their enterprise organizations using the principles and practices of Agile.” —Ken Robson, Global Head of Trading Technology, Danske Bank “Sriram has pulled off an audacious attempt at a unified theory of IT. This work led me through the incredible range of issues that I recognize, slotting each one into context and building a vision of how things can and should be. If you want to be elevated above the trenches of Agile and DevOps—to get a better view of where they fit in the digital world that includes sales, finance, governance, resourcing, delivery, and most importantly, people—then read this book. A compelling read that I’m already referring back to.” —Duncan Freke, Development Director, thetrainline.com “Sriram makes a convincing case that digital transformation efforts need IT agility. He also does a great job of explaining how IT agility is more than just engineering and process. This book is a valuable read for those on the digital transformation journey.” —Shashank Saxena, Director, Digital and eCommerce Technology, The Kroger Co. “Adopting Agile software development practices is not just an IT change, it is an organization-wide change. Sriram goes through every aspect of what this means to an organization and gives options for how to bring changes in, including hard-to-change areas like project funding. This book is thought provoking, an easy read, and includes great examples.” —Jeff Nicholas, Director, PB & WM IT Digital Banking APAC, Credit Suisse “This book is for anyone who is looking for clear and focused guidance in the pursuit of modern product delivery. Any transformational leader will find this book a great tool that provides answers to many of the problems of Agile transformation at scale. A great jump start for those looking to improve their effectiveness and responsiveness to business, Sriram’s book recognises that people leadership is the DNA of any Agile transformation.” —Marcus Campbell, Delivery Director, Semantico “Entrepreneurial organizations thrive on continuously adding value, rapidly innovating, and staying close to their customers. Similarly, Agile software development emphasizes continuous, incremental improvements, quick response to change, and close collaboration. Sriram makes a compelling case for Agile design of IT organizations in large enterprises. He goes well beyond describing how an IT organization can adopt Agile development methodologies to explain how any successful digital transformation within a large enterprise must encompass strategy alignment, project portfolios, IT staffing, budgeting, and more. This book is a great read for those who want a digital transformation to have impact both within and beyond their enterprise IT organization.” —Ron Pankiewicz, Technology Director, VillageReach “Organizational structure is a key enabler for a company to achieve its raison d’être. This book lays out the rationale for organizing IT organizations around Agile software development concepts. It provides practical guidance on wide-ranging success factors including tangible org elements such as structure, team design, and accountability, and intangible cultural elements such as alignments and norms. These concepts will certainly help IT companies turn the tide on huge cost and time overruns that are typical on large IT projects.” —Paul Kagoo, Engagement Manager at McKinsey & Co. “Outcomes matter in an increasingly ‘winner takes all’ digital arena. A true digital transformation undertaking, driven by the need to build competitive advantage, is marked by an increase in responsiveness, insights, and engagement, not just cost effectiveness. IT organization is a key partner in this transformation but is seldom structured to succeed in most enterprises. This book makes a case for how IT organization needs to be weaved within outcome-based teams, not activity-based teams, to drive agility and competitive advantage. In general, organizational design is very expensive to engineer in real world situations but this book takes on this tough problem by providing some frameworks and considerations for the reader to evaluate the validity of outcome-based structure in their organization.” —Vijay Iyer, Sr. Product Manager, NetApp “I found Agile IT Organization Design to be well organized with an in-depth knowledge of challenges that IT organizations face, while providing possible ways to address those challenges. Moreover, it was eminently readable and I found myself readily recognizing the problems described within. It may seem odd to describe a business-oriented book as such, but I found this to be an enjoyable read!” —Randy R. Gore, Program Manager, IBM “As enterprises try to ramp up their digital transformation initiatives, there will be an ever-increasing need for better collaboration between IT and business. New org structures will fuel this collaboration. Sriram’s book is a timely elaboration of the importance of org structures for the success of digital initiatives large and small.” —Dinesh Tantri, Digital Strategist, @dineshtantriTable of ContentsPreface xix Acknowledgments xxiii About the Author xxv Glossary xxvii Chapter 1: Context 1 1.1 Focus 2 1.2 Business, IT, and Shadow IT 3 1.3 Business-IT Effectiveness 5 1.4 Digital Transformation 7 1.5 Bimodal IT and Dual Operating Systems 10 1.6 Angles of Coverage 10 1.7 Summary 11 Chapter 2: The Agile Credo 13 2.1 Understanding the Agile Manifesto 14 2.2 Continuous Delivery and DevOps 15 2.3 Agile Culture 16 2.4 Common Themes 18 2.5 Isn’t Agile Dead? 21 2.6 Summary 22 Chapter 3: Key Themes 25 3.1 Software Development Reconsidered 26 3.2 Govern for Value over Predictability 28 3.3 Organize for Responsiveness over Cost-efficiency 30 3.4 Design for Intrinsic Motivation and Unscripted Collaboration 33 3.5 Summary 35 Chapter 4: Superstructure 37 4.1 Business Activities and Outcomes 37 4.2 Centralization and Decentralization 41 4.3 Silos 42 4.4 Summary of Insights 45 4.5 Summary of Actions 46 Chapter 5: Team Design 47 5.1 Framing the Problem 47 5.2 Activity-oriented Teams 48 5.3 Shared Services 54 5.4 Cross-functional Teams 56 5.5 Cross-functionality in Other Domains 61 5.6 Migrating to Cross-functional Teams 63 5.7 Communities of Practice 65 5.8 Maintenance Teams 65 5.9 Outsourcing 66 5.10 The Matrix: Solve It or Dissolve It 68 5.11 Summary of Insights 72 5.12 Summary of Actions 73 Chapter 6: Accountability 75 6.1 Power and Hierarchy 75 6.2 Balance Autonomy with Accountability 77 6.3 Assign Accountability 78 6.4 Minimize Power Struggles 82 6.5 Decide on an Outcome Owner 85 6.6 Migration 86 6.7 Decision Accountability 86 6.8 Planning and Execution 92 6.9 Org Chart Debt 97 6.10 Summary of Insights 98 6.11 Summary of Actions 98 Chapter 7: Alignment 99 7.1 Articulate Strategy for General Alignment 99 7.2 Aligning IT with Business 101 7.3 Structural Alignment 105 7.4 Making Business Play Its Part 107 7.5 Summary of Insights 108 7.6 Summary of Actions 108 Chapter 8: Projects 109 8.1 What Is Wrong with Plan-driven Software Projects? 109 8.2 Budget for Capacity, Not for Projects 110 8.3 Business-capability-centric IT 112 8.4 Project Business Cases 115 8.5 Value-driven Projects 117 8.6 Project Managers 119 8.7 Governance 120 8.8 Change Programs and Initiatives 121 8.9 Summary of Insights 123 8.10 Summary of Actions 123 Chapter 9: Finance 125 9.1 Relevance 125 9.2 Cost Center or Profit Center 126 9.3 Chargebacks 126 9.4 CapEx and OpEx 127 9.5 Conventional Budgeting 130 9.6 Agile Budgeting 132 9.7 Summary of Insights 134 9.8 Summary of Actions 135 Chapter 10: Staffing 137 10.1 Dealing with the Talent Crunch 137 10.2 Go Beyond Project Teams 139 10.3 Better Staffing 141 10.4 Summary of Insights 146 10.5 Summary of Actions 147 Chapter 11: Tooling 149 11.1 Access Control for Unscripted Collaboration 149 11.2 Subtle Effects of the Toolchain 151 11.3 Technology Isn’t Value Neutral 154 11.4 Tool Evaluation 157 11.5 Summary of Insights 158 11.6 Summary of Actions 158 Chapter 12: Metrics 159 12.1 Metrics Don’t Tell the Whole Story 159 12.2 Dashboards Promote Ignorance 162 12.3 The Problem with Targets and Incentives 163 12.4 Reforming the Metrics Regime 171 12.5 Designing Better Metrics 175 12.6 Objections to Metrics Reform 178 12.7 Migration 179 12.8 Summary of Insights 180 12.9 Summary of Actions 181 Chapter 13: Norms 183 13.1 What Are Norms? 183 13.2 Reinforcing Norms 184 13.3 Cooperation over Competition 186 13.4 Living Policies 187 13.5 Consistency over Uniformity 189 13.6 Ask for Forgiveness, Not for Permission 192 13.7 Confidential Surveys 193 13.8 Balance Theory and Practice 193 13.9 Summary of Insights 195 13.10 Summary of Actions 195 Chapter 14: Communications 197 14.1 Intrinsic Motivation 197 14.2 Interpersonal Communications: Problems 198 14.3 Interpersonal Communications: Mitigation 203 14.4 Scaling Employee Engagement through Internal Communications 204 14.5 Deliberating in Writing 208 14.6 The Use and Misuse of Visual Aids 211 14.7 Documents, Reports, and Templates 216 14.8 Summary of Insights 217 14.9 Summary of Actions 217 Chapter 15: The Office 219 15.1 Open-plan Layouts 219 15.2 Ergonomics 222 15.3 Remote Working 224 15.4 Summary of Insights 225 15.5 Summary of Actions 225 Chapter 16: Wrap-up 227 16.1 Summary of Effects 227 16.2 Order of Adoption 233 16.3 Information Radiators 234 16.4 Sample Exercise 235 16.5 IT Services 236 16.6 GICs 240 16.7 Beyond IT 243 Bibliography 245 Index 247

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Book SynopsisSrinivasan S. Pillay, M.D., is a certified master executive coach, brain-imaging researcher, and Assistant Clinical Professor of Psychiatry at  Harvard   Medical   School . He is also the Founder, CEO, and President of NeuroBusiness Group--an executive coaching company with coaches trained in the application of brain science to profitability and personal satisfaction in the business environment. Dr. Pillay has taught these methods with very high acclaim to executives from many companies, including but not limited to some of the world's best consulting companies, The World Bank, The MITRE Corporation, Genzyme, Novartis, Arab Banks of North America, CEO Clubs of  Greece  and  Table of ContentsChapter 1 Relevance of Neuroscience to the Business Environment 1 Chapter 2 How Does Positive Thinking Affect the Business Brain? 25 Chapter 3 The Neuroscience of Social Intelligence: Guiding Leaders and Managers to Effective Relationships 59 Chapter 4 Of Innovation, Intuition, and Impostors: Intangible Vulnerabilities in the Brains of Great Leaders 91 Chapter 5 The Challenge Prior to Change: How Brain Science Can Bring Managers and Leaders from Idea to Action Orientation 121 Chapter 6 From Action Orientation to Change: How Brain Science Can Bring Managers and Leaders from Action Orientation to Action 155 Chapter 7 Coaching Brain Regions 183 Chapter 8 Coaching Brain Processes 217 Index 255

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Book SynopsisWASHINGTON POST “COLOR OF MONEY” BOOK CLUB PICKStop Living Paycheck to Paycheck and Get Your Financial Life Together (#GYFLT)!   If you’re a cash-strapped 20- or 30-something, it’s easy to get freaked out by finances. But you’re not doomed to spend your life drowning in debt or mystified by money. It’s time to stop scraping by and take control of your money and your life with this savvy and smart guide. Broke Millennial shows step-by-step how to go from flat-broke to financial badass. Unlike most personal finance books out there, it doesn’t just cover boring stuff like credit card debt, investing, and dealing with the dreaded “B” word (budgeting). Financial expert Erin Lowry goes beyond the basics to tackle tricky money matters and situations most of us face #IRL, including:  - Understanding your relationship with moolah: do you treat it like a Tinder date o

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Book SynopsisWhether you are just inquisitive about the role of language in affecting consumer and company behaviour or a student wondering about the utility of language analysis in understanding them, Mine Your Language will teach you to use language to influence, engage and predict!

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Book SynopsisAfter a period of tremendous upheaval, it is necessary for organizations to transform alongside their employees and welcome new ways of working. While it is impossible to predict which changes will be successful, it is crucial for leaders to now ask: what should work look like to achieve productive, healthy, and safe organizations? In Brave New Workplace, Julian Barling argues that we should focus on creating environments in which employees can flourish, rather than relying on the resiliency of workers to withstand difficult working conditions. Synthesizing centuries of research from scholars such as Abraham Maslow, Fred Herzberg, and Richard Hackman, among others, Barling identifies seven elements that are key to building an exceptional workplace: high quality leadership, autonomy, belonging, fairness, growth, meaning, and safety. Throughout the book, chapters touch on pressing issues affecting today''s organizations such as working through crises, like the COVID-19 pandemic, and the impact of gender differences on people''s experiences in the workplace. Barling illustrates that small changes make a big difference in the long term--perhaps especially during the most trying times--and that effective, evidenced-based interventions are needed to achieve productive, healthy, and safe, work.Trade ReviewIn his book, Brave New Workplace: Designing Productive, Healthy, and Safe Organizations, the professor of organizational behaviour argues we should focus on creating environments in which employees can flourish, rather than relying on the resiliency of workers to withstand difficult working conditions. * Linda White, Toronto Sun *The book is an important contribution to the organizational science literature and should prove to be especially valuable to "real world" professionals seeking to fabricate all-around better places to work. * Joseph J. Hurrell Jr., Occupational Health Science *His book provides insights into the world of work, and Barling's expertise in writing makes it a great resource for individuals and organizations seeking guidance on reforming and advancing their lives and organizations. * Choice *The book is an important contribution to the organizational science literature and should prove to be especially valuable to "real world" professionals seeking to fabricate all-around better places to work. * Joseph K. Hurrell Jr, Occupational Health Science *The book is an important contribution to the organizational science literature and should prove to be especially valuable to "real world" professionals seeking to fabricate all-around better places to work. * Occupational Health Science *Table of ContentsChapter 1: Brave New Workplace Chapter 2: Leadership Chapter 3: Autonomy Chapter 4: Belonging Chapter 5: Fairness Chapter 6: Growth Chapter 7: Meaning Chapter 8: Safety Chapter 9: Toward Healthy, Safe and Productive Workplaces References

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Book SynopsisEngaging and lively, clear and practical, this is the most applied accounting book written specifically for business and management students.Sam Smart is the budding entrepreneur on whom the case study at the heart of this book is based. Featured at the start of each chapter, we follow Sam as he goes from starting a small business, printing sports kits for local teams, to managing a global sports business. Throughout the course of the book he assesses the success of his business, finances activities, makes pricing decisions, opens new branches, looks at cash flow, and facilitates planning, control, and investment. As we follow the case study, the core topics central to accounting are covered with clarity, imagination, and relevance, giving students the support they need to complete their course and exams with confidence. The wealth of additional examples and self-test exercises available alongside the case study enable students not only to develop an appreciation of how accounting infoTrade ReviewOffers an excellent and straightforward introduction to the world of financial and management accounting. * Dr Octavian Ionescu, Lecturer in Accounting, University of East Anglia *Table of ContentsPart One: Financial Accounting 1: The Cash Budget 2: Introduction to the Statement of Profit or Loss 3: Balancing the Basics 4: Accounting for Depreciation and Bad Debts 5: Company Finance 6: Company Accounts 7: The Statement of Cash Flows 8: Interpreting Financial Statements 9: Capital Structure and Investment Ratios Part Two: Management Accounting 10: Costs and Break-even Analysis 11: Absorption and Activity-based Costing 12: Budgeting 13: Pricing and Costs 14: Short-term Decision Making 15: Investment Appraisal Techniques 16: Measuring and Reporting Performance

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Book SynopsisPractical, relevant, and with implementation at its core, this is the ideal guide to strategic marketing. The fourth edition offers extensively-revised global examples throughout, and unique interviews with practitioners to give invaluable real-world insights and advice.Trade ReviewA clear and user-friendly text addressing the needs of the modern marketing decision-maker. * Dr Edel Foley, Technological University Dublin *Comprehensive and detailed discussion about marketing strategy that covers a range of essential concepts and their applicability across the globe. * Dr Kathy-Ann Fletcher, Abertay University *Table of ContentsPart A Where are we now? 1: Strategic marketing: analysis, perspectives, and blueprint 2: Environmental and internal analysis: market information and intelligencePart B Where do we want to be? 3: Strategic marketing decisions, choices, and mistakes 4: Segmentation, targeting, and positioning strategies 5: Branding strategiesPart C How will we get there? 6: Relational and sustainability strategies 7: Product innovation and development strategies 8: Service marketing strategies 9: Pricing and distribution strategies 10: Marketing communications 11: Social and ethical strategiesPart D Did we get there? 12: Strategy implementation and control 13: Strategy and metrics

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Book SynopsisWhat is business for? Day one of a business course will tell you: it is to maximise shareholder profit. This single idea pervades all our thinking and teaching about business around the world but it is fundamentally wrong, Colin Mayer argues. It has had disastrous and damaging consequences for our economies, environment, politics, and societies. In this urgent call for reform, Prosperity challenges the fundamentals of business thinking. It sets out a comprehensive new agenda for establishing the corporation as a unique and powerful force for promoting economic and social wellbeing in its fullest sense - for customers and communities, today and in the future.First Professor and former Dean of the Säid Business School in Oxford, Mayer is a leading figure in the global discussion about the purpose and role of the corporation. In Prosperity, he presents a radical and carefully considered prescription for corporations, their ownership, governance, finance, and regulation. Drawing together insights from business, law, economics, science, philosophy, and history, he shows how the corporation can realize its full potential to contribute to economic and social wellbeing of the many, not just the few.Prosperity tells us not only how to create and run successful businesses but also how policy can get us there and fix our broken system.Trade ReviewReview from previous edition "Mayer of the Saïd Business School at Oxford is one of the world's foremost critics of the idea that the aim of companies is to maximise shareholder value. This, he argues cogently, represents a betrayal of one of humanity's most extraordinary inventions." * Martin Wolf, Books of the Year 2018, The Financial Times *The book is far more than a manifesto for change ... Mayer's book performs a great service. * Richard Bronk, the Society of Professional Economists, Reading Room (open access) *"A powerful reply to the steadily increasing criticism of free market business... So far, the defenders of capitalism have failed to find a convincing voice or to offer any significant ways to improve how business is perceived. Now Colin Mayer provides answers and a coherent manifesto for change." * Peter Chadwick, IEDP Book Reviews *"A wonderful manifesto for change and essential reading for any who remain to be convinced that business can - and should - be a force for a societal good. One of the most insightful and comprehensive accounts yet of how - and why - the corporation needs to change if it is to meet the needs and expectations of a new era. Thoughtful and well-argued, Mayer has done the cause of enlightened capitalism great service." * Paul Polman, CEO, Unilever *Table of ContentsPart I: Principles 1: Purpose 2: Values Part II: Provenance 3: Evolution 4: Ownership Part III: Practice 5: Governance 6: Performance Part IV: Policy 7: Law 8: Regulation Part V: Partnership 9: Finance 10: Investment

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Book SynopsisCreativity is a defining feature of contemporary work life. Who has not taken part in brainstorming sessions, read glossy pamphlets about innovation and creativity as important cornerstones of a new business strategy, or been made aware of the importance of creative skills for ones career? But what does it mean to be creative in and as an organization? Organizing Creativity provides an answer to this question. The book builds on the premise that creativity is essentially about ideas. Every organization is dependent on valuable ideas for solving everyday problems as well as inventing new processes, products or services. The main argument of the book is that an analysis of organizational creativity should always account for the interdependency of context, process and practice. Based on cultural and processual perspectives, it highlights the implications of context, process and practice for different aspects of the creative process: generating, evaluating and facilitating ideas. Furthermore, it reflects on how dominant notions of creativity in the economy and society prevent transformative changes and suggests a radical transformative approach to organizing creativity as an alternative. To support and illustrate its argument, Organizing Creativity draws on abundant empirical examples, case illustrations and seminal research from Sociology, Social Psychology and Organization Studies. It provides us with a multi-dimensional perspective and will both further our understanding of and spark critical reflection on the complex interplay of the organizational, social and cultural contexts, processes and practices of organizing creativity.

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Book SynopsisDK brings you a practical guide summarising the skills you need to succeed at presenting and hold the audience in the palm of your hand!Introducing DK''S Essential Managers - a one-stop guide full of top tips to boost performance and passion within a business environment.Jam-packed with tools needed to communicate effectively and develop self-conviction, from preparing presentations to understanding your audience, this business management book offers the latest tips and tricks on opening with impact, putting your message across, captivating your listeners, and will boost your presentation skills like never before.Enveloped in a slim and sleek design, Essential Managers encompasses:-A practical how-to approach complete with step-by-step instructions and checklists-Diagrams and illustrations to complement the tips and tricks featured throughout -''In focus'' panels to explore and reflect on key subjects in depth -Effecti

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Book SynopsisIs the metaverse a brave new world? An immersive digital playground? The next generation of online gaming? Or just the latest manifestation of our human tendency to create other realities?Herman Narula argues that it is all of these things. His vision of the metaverse, deeply rooted in history and psychology, looks to the Egyptians, whose conception of death inspired them to build the pyramids, to modern-day sports fans whose fantasy leagues are as competitive as the real thing, and finds that humanity has always sought to supplement our day-to-day lives with a rich diversity of alternative immersive experiences. Rigorously researched, passionately argued, and written by a tech founder and creator of digital worlds, Virtual Society reveals why the metaverse offers a new universe of ideas that offers users unprecedented opportunities to create, explore and find meaning. It''s an essential guide for anyone who wants to get beyond superficial headlines and understand the true shape of our virtual future.

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Book SynopsisA definitive guide to the metaverse: why it''s important, why it matters to society, and how to create a metaverse that works for all of us---------------''Brimming with big and convincing arguments about where human life is heading'' Arianna Huffington---------------The metaverse is a vision of how the next generation of the internet will operate. Many people believe it is the future. But what will that future look like? An immersive digital playground? The next generation of online gaming? Or just the latest manifestation of our human tendency to create other realities?Herman Narula argues that it is all of these things and more. His vision of the metaverse, deeply rooted in history and psychology, looks to the Egyptians, whose concept of death inspired them to build the pyramids, to modern-day sports fans whose fantasy leagues are as competitive as the real thing, and finds that humanity has always sought waysTrade ReviewA fascinating, provocative case that the metaverse will not merely transform our virtual experiences - it may actually enrich the quality of our lives * Adam Grant, no. 1 New York Times bestselling author of Think Again *Brimming with big and convincing arguments about where human life is heading. * Arianna Huffington, founder and CEO, Thrive *This mind-expanding, vitally important book blows through superficial takes * Marc Andreessen, cofounder and general partner, Andreessen Horowitz *

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Book SynopsisCarolyn Dailey is the founder of Creative Entrepreneurs, an international community empowering creatives to succeed personally and professionally. She has championed creative lives in the fields of design, music, architecture, film, fashion, publishing, and gamingand in the heart of government at No. 10 Downing Street. Dailey has been named by Creative Review as one of the Top 50 Creative Leaders, by WIRED magazine as one of the Top 10 Women Digital Powerbrokers and by BIMA as one of the Top 10 Entrepreneurs progressing the creative industries. She spent over 20 years as Time Warner's top executive in Europe, expanding the reach of HBO, CNN, Warner Bros. and Time Inc. She has given lectures at institutions including Cambridge University and Central St Martins, and regularly appears on Sky News.

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Book SynopsisA comprehensive theoretical and practical guide to the operating principles of knowledge auditing, illustrated with numerous case studies.A knowledge audit provides an “at a glance” view of an organization's needs and opportunities. Its purpose is to improve an organization's effectiveness through a better understanding of the dynamics and levers of knowledge production, access, and use. However, this developing field is hampered by the lack of a common language about the origins and nature of knowledge auditing. In Principles of Knowledge Auditing, Patrick Lambe integrates the theory and practices of the field, laying out principles and guidelines for a clearer and more pragmatic approach to knowledge auditing that makes it more accessible to practitioners and researchers.Lambe examines knowledge auditing in the context of the development of communications, information, and knowledge management in the twentieth century. He critiques and clarif

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Book SynopsisBill Faust has 14 years' experience in delivering high-level integrated, marketing campaigns, for a range of blue chip companies including GE Capital, Campbell's, News Ltd, Bayard Presse and BT. This has taken Bill across the world from London, Paris, Istanbul to Sydney. And back. Michael Faust has had a top flight management, advertising and marketing career. Most recently Michael was the Managing Director of Travelcare, the UK's largest independent travel agency . Prior to this he has held influential positions as the European Marketing Director of LetsBuyIt.com as well as a number of strategic consultancy roles across the European dotcom market. Over the last fifteen years Michael has worked in both advertising agencies and client companies from Saatchi and Saatchi to Dell.Trade Review"... a good guide" - The Guardian, July 2006Table of ContentsIntroduction Experience gained from talking at business schools/universities Experience gained from helping create CVs Chapter 1: CRITIQUE of functional and chronological CVs The aim of a CV and the aim of the interview: Introducing the 4 key communication foundation blocks of What, Where, Who and How. Relate this to Corporate DNA defined by companies such as Korn Ferry comprising Expertise (what/Where) and Behaviour and Values (Who and How) Overview of chronological and functional CV’s. New diagrams to compare and contrast the traditional CV and how they satisfy the different objectives Key issues that occur with any CV Limitations of other CV books which end their analysis at this stage including tips from leading career sites and critiques of executive search firms. Develop business (ie your career) by one of two routes either (a) taking the product to market or (b) bringing the customer to the solution. Traditional CVs used to be okay at the former but do not define enough for the latter Chapter 2: BUILDING BLOCKS of Customer CV This chapter explains the base components of a Customer CV in greater detail than in the first edition Definition of Customer CV The importance of understanding yourself and what this means. Introduction to key components from Personal Promise, Career DNA, Transferable Assets to Career History. Compare and contrast Customer CV to other traditional CV models Explore additional fine-tuning issues such as the use of fact vs opinion, how to quantify results and relate them back to the business. New handy hints such as the rationale for a short company overview, how to write about responsibilities and how to frame business benefits. Chapter 3: PROCESS to create new Customer CV (Preparation of the Career DNA Bank An enhanced chapter discussing how to properly prepare your Career DNA Bank the underpinnings (think of it as the skeleton) in order to frame and hang a Customer CV (the flesh). Without the correct skeleton you collapse. How does the Career DNA bank inform the Personal Promise, Transferable assets and Career History. How do you uncover a detailed understanding of your abilities, core competencies, behaviours and values e.g. what you will be employed for Development of the Career DNA Bank needs time effort and resources put into it. Revised case studies and examples New techniques to use. New ways to describe your journey and story. Chapter 4: The END BENEFIT and the PROCESS BENEFIT The Benefit of the Customer CV New SWOT analysis Realigns from the past to the future and from the seller to the buyer Best hire not easiest laziest fit Efficiency for candidate and employer The Benefit of the Process: Writing a CV Easily be able to write bespoke & targeted CVs. Easier completion of (Competency Based) Application forms as preparation has already been done Easier to create cover letters Base material for you to use at interview – even agenda document Better targeting of potential employers Help you decipher the job descriptions and fully understand what the potential employer is looking for Open new career avenues Making the most of networking scenarios Managemen

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Book SynopsisJo Owen has an outstanding track record of leading and creating businesses in the UK and Japan. Most recently he is the founder and Director of Strategy for Teach First - a not for profit initiative that takes the top graduates from UK universities and places them in inner city primary schools for two years before going on to a corporate career. He writes the leadership column for the Institute of Directors and as Director of Strategy for Teach First is shaping their Learning to Lead programme for top UK graduates. Jo is the author of the bestselling How To Manage and How to Lead.Table of ContentsAbout the author Introduction PART ONE: THE PRINCIPLES OF SELLING 1. Preparing to succeed 2. Persuasive conversations 3. The principles and mindset of success 4. The sins of selling: how to fail PART TWO: THE PRACTICE OF SELLING 5. Key account management 6. Relationship management 7. Bids and tenders 8. Dealing with the tough stuff Conclusion: the sales journey Index

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Book SynopsisPat Hutchinson established Quadrant 1 International and is currently Sales and Marketing Director at the company.  Using NLP techniques long before she ever trained as an NLP trainer, Pat developed sales teams across the world including Europe, Asia and North America. Pat has since incorporated this experience into her NLP business teaching and currently uses NLP to help people in business.Table of ContentsAbout the author Acknowledgements Introduction: Think, act and sell! 01 Selling in the twenty-first century 02 Building strong relationships 03 How clients make decisions 04 Aligning with your role, your clients and your organisation 05 Believing your way to success 06 What are you aiming for? 07 Rapport gets you everywhere 08 The elegant language of sales 09 Using frames to keep control 10 Selling to groups 11 The NLP sales process Index

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Book SynopsisRobert Ashton has started three small businesses and sold two. He has also been instrumental in starting a charity and recently established a social enterprise. Robert works with entrepreneurs of all kinds, advising growing businesses, evolving charities and social enterprises. He is a popular business speaker and a prolific author who also writes regularly for a number of business and consumer magazines. He is increasingly becoming a social activist, challenging convention and encouraging innovation.Table of Contents Be ambitious: set your sights at the right level Goals: making sure your enterprise fits your ethos Do research: easy ways to check your business idea Write your plan: how to make a convincing case Get advice: find people able to help you Find the cash: how to fund start-up and growth Be profitable: ways to manage your margins Manage cash flow: keeping the business going Control costs: how to earn more by spending less Go to work: how to find premises, or work successfully at home Market yourself: understand why people buy Succeed online: make more from your website Meet people: network on and offline Get sales: how to win and keep customers Build a team: recruit and manage people Be motivating: get the best from yourself and others Avoid surprises: predict and overcome Be generous: how to help yourself by helping others Sell your business: how to realise the value Useful document templates: shortcuts for you to copy, adapt and use

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Book SynopsisCaspian Woods has run businesses since his teens when he set-up the first UK yearbook publishing company and ran an events company. He has won a number of entrepreneurial awards including Young Scot of the Year, Young Achievers of Britain at Buckingham Palace, Shell Livewire, and Ernst and Young Trailblazers. He was also appointed by Prince Charles as an ambassador for his youth business trust.Table of ContentsAbout the author Acknowledgements How this book works Phase 1 Preparation Step 1 Brace yourself Step 2 Work on your brilliant business idea Step 3 Road test your idea Step 4 Build your support network Step 5 Your business plan Step 6 Reduce your start-up costs Step 7 Raise finance Step 8 Take care of the small print Phase 2 Into action Step 9 Get selling Step 10 Set your price Step 11 Now, make your product/service Step 12 Get the cash in Step 13 Do your books Step 14 Do a quick risk audit Phase 3 Up and running Step 15 Taking on staff Step 16 Make sales easier: marketing Epilogue Useful contacts Index

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Book SynopsisRus Slater is an experienced career coach who has been helping individuals discover their true career path since the mid-1990s. His experience has led him t work with a diverse range of people from the unemployed, graduates, those returning to t he workplace after maternity or retirement and people who are looking to set up their own businesses.   When not coaching Rus is designing and delivering management training programs and he has been commissioned to write four books including one to tie in to the BBC TV series Dragons' Den.Table of ContentsAbout the author Publisher's acknowledgements Introduction How to use this book Chapter 1. Your Life Goals and Your Legacy Chapter 2. Your Values and Beliefs Chapter 3. Your Likes and Dislikes Chapter 4. Balancing Your Work And Your Life Chapter 5.What’s Your Brand? Chapter 6. Family: Fitting Your Lifestyle/Career With Theirs Chapter 7. Family As A Career Chapter 8. The Evolution Of Your Career; Can You Future Proof It? Chapter 9. Soar With The Egos Chapter 10. Putting It Back Chapter 11. Learning And Earning Chapter 12. Getting The Word Out There Chapter 13. Wage Slave Or Captain Of Your Own Destiny? Bibliography Glossary Index

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Book SynopsisMalcolm Hornby is a highly experienced HR consultant and a management trainer and a coach. He works with many companies and organisations, is a regular speaker at numerous meetings and conferences for both large and small corporations such as the CMI and CIPD, and has taught Human Resources as part of The Open University's MBA programme.Table of Contents About the author Introduction to the fourth edition 1 How to find your new job 2 How to make the most of your network 3 How to use e-mails and letters of application 4 How to write your CV 5 How to complete application forms and on-line applications 6 How to sell yourself 7 How to do your homework on the organisation and on the job 8 How to be a better listener 9 How to win the interview 10 How to create a positive image 11 How to give a great presentation 12 How to succeed in assessment centres 13 How to win in recruitment tests and evaluations 14 What if you didn’t get the job you want? 15 What if you DID get offered the job you want? Thank you - share these lessons with others Appendix 1: Sources of help for job hunters Appendix 2 Index

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Book SynopsisRobert Ashton is an entrepreneur, speaker and author. After being made redundant in 1990 he set up his own business and has never looked back. He now works with entrepreneurs of all kinds, advising growing businesses, social enterprises and evolving charities. This is his 15th book and as well as being a popular and entertaining business speaker and TV presenter, he also writes for a number of business magazines.   Robert would love to hear from you if you think he can help you become more successful. You can contact him at Robert@RobertAshton.co.uk visit his website at www.robertashton.co.uk or follow him on Twitter @robertashton1.Table of ContentsAbout the author Introduction to the second edition Introduction to the first edition How to use this book Part One: Before You Start 1. See your future as an entrepreneur – crystal clear 2. How to find your biggest business opportunity 3. How to be really sure your business idea will fly 4. Business type – what’s possible 5. Business structure - building in room to grow 6. Finding the perfect place – business premises 7. Starting up or taking over an existing enterprise Part Two: Planning To Succeed 8. How to write a convincing plan 9. Where to find the money you need 10. Advisers and mentors and why they’re important 11. Timing is everything – how to decide when to start Part Three: Finding Customers 12. Where to look for the best customers 13. How to develop the right brand and image 14. Marketing in a nutshell &nbs

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Book SynopsisMarianne Abib-Pech is the Founder of Leaders! a leadership consulting firm operating in Europe and Asia.  She started her own leadership journey in Arthur Andersen and rose from analyst to Global CFO of Shell Aviation, a multi billion turnover business, in the short span of 10 years. She acquired and further honed her leadership skills through the High Potential programme at General Electric and more generally by experiencing four different industries, working in five different countries and with more than 45 different nationalities. Marianne has always been passionate about finding and developing talent in her own teams. She designed and implemented a programme for emerging leaders while at Shell Finance. The success of the programme laid out the foundations of Leaders! In her spare time, she sits on several boards of start-ups and is a regular columnist for Global Corporate Venturing, The Huffington Post and The Independent <Trade Review"I found the book exceptionally readable and easy to relate to personal practice and behaviours. It encourages the reader to ponder and consider possible alternative ways of engaging the team and improving the business. It is a great read and I would recommend it to both new leaders and those with more experience." Jacqui Mason, Nursery Management Today Table of ContentsAbout the author Author’s acknowledgements Publisher’s acknowledgements Foreword Introduction How to use this book Part 1 What is leadership? 1 A definition of leadership Leadership in history The pathways to leadership The five key things leaders do Summary 2 Leadership today A fast-changing world New conundrums … new leaders Summary Part 2: Finding the leader inside you 3 Building your self-awareness Finding the keys to your self Defining your personal leadership style Creating your own performance card Summary 4 Gaining self-confidence The three cornerstones of self-esteem Letting go of your fears Summary 5 Developing your leadership brand Building a powerful leadership brand Brand accelerators: charisma and gravitas Summary Part 3: Leading and influencing – bringing others on the journey 6 Building your credibility as a leader Mastering career management Living by your values Authenticity and remaining true to yourself Summary 7 Leading teams Building rapport Motivation and setting objectives – getting the best out of your team Reward and recognition Summary 8 The art of influence Stakeholders, group dynamics and you Building networks and alliances Summary Part 4: Building and executing your vision – from ideas to results 9 Building your vision Mission, vision, ideas and strategy: making sense of the melting pot How to create your vision Saying what you’ve got to say Summary 10 Cultivating your strategic thinking From vision to strategy – the translation exercise The pathway to superior strategic thinking Summary 11 Boosting your execution capabilities Better personal decision making Empowerment, accountability and change: the key concepts for delivering through others Summary Conclusion The leadership reading list Appendix 1: Examples of an individual development plan and goals and objectives Appendix 2: The basics of body language Index

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Book SynopsisA powerful collection of bestselling books that will help you love the work you do - even if you can't always do work that you love.Trade ReviewThis is one fish story that doesn't exaggerate. It shows you how changing your attitude lets you enjoy your work and your life. Hook into it, it's quite a catch! * Spencer Johnson, author of Who Moved My Cheese? *I recommend their book to anyone, on any level, who wants to make a difference at work. * Hyrum Smith, co-chairman Franklin Covey Co. *The story of the world famous Pike Place Fish market is fantastic. But this book is not just about selling fish; it's a love story that can happen in your organisation too. * Ken Blanchard, from the Foreword *'I think that this book should be given to any new employee...on their first day of work... Buy it.' * Amazon Reader Review *

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Book SynopsisThis is the book that budding entrepreneurs everywhere have been waiting for. Dragon''s Den star Peter Jones will demonstrate how anyone can becomesuccessful - you just need guts, determination and ideas. In Tycoon, Peter offers his personal insight into the qualities and skills he believes every successful entrepreneur possesses. His Ten Golden Rules provide key building blocks for turning your ideas into successful businesses. He shows how to road test your ideas, create momentum behind a project, inject investors with enthusiasm for your ideas, and how to have the courage to risk failing in order to see your vision become a money-spinning reality.A hugely inspiring book- it''s the ultimate guide to thinking like a millionaire and becoming one.Trade ReviewThis book will inspire you to achieve great success * Philip Green, retail billionaire *The voice of lucrative experience * The Financial Times *Budding entrepeneurs everywhere have been eagerly awaiting the release of Tycoon, and the book is certainly one they will treasure * The Herald *Tycoon may just be the book that kickstarts the rest of your life * Sunday Business Post *

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Book SynopsisThe ultimate guide to building a blog that makes money (or makes a difference) and using content to build your business.Trade ReviewThe Million Dollar Blog is really very good. In future when people ask me "How do I get into blogging?" I'll tell them to buy this book! - Paul Staines, creator and owner of Guido Fawkes (www.order-order.com)Brilliantly written, engaging and inspiring - Vicki Psarias, founder of the award-winning blog Honest MumA unique behind-the-scenes look at what it takes to achieve blogging success - Get the Gloss

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Book SynopsisTrust SMITH & ROBERSON'S BUSINESS LAW, 18E for today's most complete, credible presentation of business law -- now updated with content that reflects the latest developments and emerging trends. This comprehensive book details business law with coverage that helps you prepare for the certified public accountant (CPA) exam's business law area within the regulation section. This edition's cases blend landmark and current decisions with edits to preserve the language of the court. More than 200 figures, diagrams and summaries further clarify fundamental concepts, principles, and rules of law that apply to business transactions. You gain insights into the function and operation of courts and administrative agencies and learn to recognize potential legal problems in business today.Table of ContentsPART I: THE LEGAL ENVIRONMENT OF BUSINESS. 1. Introduction to Law. 2. Business Ethics and the Social Responsibility of Business. 3. Civil Dispute Resolution. 4. Constitutional Law. 5. Administrative Law. 6. Criminal Law. 7. Intentional Torts. 8. Negligence and Strict Liability. PART II: CONTRACTS. 9. Introduction to Contracts. 10. Mutual Assent. 11. Conduct Invalidating Assent. 12. Consideration. 13. Illegal Bargains. 14. Contractual Capacity. 15. Contracts in Writing. 16. Third Parties to Contracts. 17. Performance, Breach, and Discharge. 18. Contract Remedies. PART III: AGENCY. 19. Relationship of Principal and Agent. 20. Relationship with Third Parties. PART IV: SALES. 21. Introduction to Sales and Leases. 22. Performance. 23. Transfer of Title and Risk of Loss. 24. Products Liability: Warranties and Strict Liability in Tort. 25. Sales Remedies. PART V: NEGOTIABLE INSTRUMENTS. 26. Form and Content. 27. Transfer and Holder in Due Course. 28. Liability of Parties. 29. Bank Deposits, Collections, and Funds Transfers. PART VI: UNINCORPORATED BUSINESS ASSOCIATIONS. 30. Formation and Internal Relations of General Partnerships. 31. Operation and Dissolution of General Partnerships. 32. Limited Partnerships and Limited Liability Companies. PART VII: CORPORATIONS. 33. Nature, Formation, and Powers. 34. Financial Structure. 35. Management Structure. 36. Fundamental Changes. PART VIII: DEBTOR AND CREDITOR RELATIONS. 37. Secured Transactions and Suretyship. 38. Bankruptcy. PART IX: REGULATION OF BUSINESS. 39. Protection of Intellectual Property. 40. Antitrust. 41. Consumer Protection. 42. Employment Law. 43. Securities Regulation. 44. Accountants' Legal Liability. 45. Environmental Law. 46. International Business Law. PART X: PROPERTY. 47. Introduction to Property, Property Insurance, Bailments, and Documents of Title. 48. Interests in Real Property. 49. Transfer and Control of Real Property. 50. Trusts and Decedents' Estates.

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Book SynopsisThe Production Manager's Toolkit Second Edition offers an up-to-date, comprehensive introduction to a theatrical and special event production career for new and aspiring professionals, given by expert voices in the field.The book discusses management techniques, communication skills, and relationship building tactics to become effective and successful production managers. With a focus on management theory, top production managers provide insights into budgeting, scheduling, meetings, hiring, maintaining safety, and more. Through interviews and case studies, production management techniques are explored throughout various entertainment genres including theatre, dance, opera, music, and special events. The second edition includes all new case studies, new chapters, and updated content throughout, showcasing a continued progressive approach to the job and the field.Filled with references, tools, templates, and checklists, The Production Manager's Toolkit iTable of Contents1. Communication 2. Relationships 3. Management Techniques and Theory 4. How to be an Anti-Racist Production Manager 5. Planning and Scheduling 6. Meetings 7. Money and Budget 8. Hiring and Casting 9. Safety 10. Theatre 11. Opera 12. Dance 13. Rock and Roll 14. Symphony Music 15. Presenting 16. Co-productions 17. Touring 18. Special Events 19. Pathway Toward a Career in Production Management 20. Balance

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Book SynopsisThe third edition of this practical textbook provides an introduction to the world of new and emerging ventures and to the fundamentals of effective new venture management, including such diverse activities as planning, marketing, financing, and growth.This textbook is divided into four distinct parts, guiding readers through the entire new venture management process and focusing in turn on ideas and opportunities, planning, finance, and management challenges. All chapters of this revised edition feature international cases, and the complete business plan has been replaced with a contemporary version. Other new elements to the third edition include: Expanded coverage of the Lean Startup methodology Improved focus on the development and importance of teams A new section on the emergence of equity crowdfunding Further discussion of ethics and the dangers of dramatic scaling Presented in an eTrade Review'This text is robust, succinct, and engaging. It is evidenced-based, yet practical, and perfect for today’s undergraduate students.'Matthew W. Rutherford, Johnny D. Pope Chair in Entrepreneurship, Spears School of Business, Oklahoma State University, USA'Professors Kuratko and Hornsby are renowned experts of new venture management, and their book synthesizes their knowledge into a well-organized, reader-friendly approach to understand the process of starting and managing a new venture. They have a true passion for entrepreneurial education, and their enthusiasm is evident throughout this edition. The timely updates in this edition will help you prepare for the global revolution in entrepreneurship!'Robert Garrett, Brown & Williamson Associate Professor of Entrepreneurship, University of Louisville, USA'Kuratko & Hornsby strike a delicate balance where many falter. Unlike traditional textbooks, New Venture Management is smart about introducing the most critical concepts without overloading readers with extraneous content. Unlike popular press books, New Venture Management is deeply grounded in quality research that extends far beyond the authors' personal war stories. In my view, this book is ideal for students who wants to both understand the key concepts and translate this knowledge into real-world skills for managing new ventures.'Aaron F. McKenny, Assistant Professor of Management and Entrepreneurship, Indiana University, USA'Drs. Donald F. Kuratko and Jeffrey S. Hornsby's book is a roadmap that will guide the reader through all the stages of a startup. It achieves the rare feat of having scholarly credibility behind the work while being very applicable to any entrepreneur during the various steps of their company's journey. It is both thorough and very readable.'Michael G. Goldsby, Ph.D., Stoops Distinguished Professor of Entrepreneurship, Ball State University, USATable of ContentsPart 1: New Venture Opportunities 1. New Ventures: The Quite Giant 2. Ideation: The Concept 3. Venture Choices: The Pathways Part 2: New Venture Development 4. Marketing: The Customer 5. Legal Considerations: The Parameters 6. Strategic Pricing: The Hook Part 3: New Venture Finances 7. Startup Capital: The Injection 8. Financial Statements: The Scorecard 9. Financial Analysis: The Gauges Part 4: New Venture Growth 10. HR and the Development of Teams: The People 11. Successful Business Plans: The Compass 12. Scaling Ventures: The Future

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Book SynopsisGil Crosby has accomplished what most of us in the world of applied behavioral science, in general, and OD and T-Group training, in particular, have notâmaking the theoretical father of our work accessible. Thus, this book is a gift and with it we can understand more deeply and teach others more accurately what Lewin actually stated and meant. Moreover, the book is reader-friendly, visually appealing, and humorous rather than academically boring. Thank you, Gil!Dr. W. Warner Burke E.L. Thorndike Professor of Psychology and EducationTeachers College, Columbia UniversityKurt Lewin (1890-1947) was a visionary psychologist and social scientist who used rigorous research methods to establish an approach to planned change that is both practical and reliable. He mentored and inspired most of the early professionals who came to identify themselves as practitioners of organization development (OD). He also fostered the emergence of the experiential learning method known as the T-group, which uniquely structures group dynamics into a laboratory for dramatic individual and team development. In the early days, most OD professionals learned much about themselves and about group dynamics through T-group experiences. Lewinâs methods, though little known, yield consistent business results such as increased performance and improved morale. His approaches have the rare impact of not just changing behavior, but changing the beliefs that underlie behavior. Sadly, most OD professionals todayâ business and organizational leaders, community organizers, and people, in generalâhave never read any of Lewinâs actual writing beyond a quote or two. Indeed, some in the OD profession have rejected or distanced themselves from what they think Lewin taught, even though they and many others seem to know very little about his methods or history. Because Lewin was a prolific writer, one of the authorâs main goals is to organize his immense body of published work so that readers can easily explore the source material and form their own opinions. Essentially, this book is aimed at introducing Lewin in a new way, both simplified yet substantial enough to guide anyone who is trying to plan change, whether at the individual, group/team, organizational, or societal levels. Lewin was not trying to create methods for OD professionals alone (or for social scientists as he regarded himself). In his interventions, he taught those how to do their own version of planned change. He believed social science might be the light that helps create a brighter future for humanity. This text transfers this knowledge to a broad audience so that each reader can more successfully implement organizational and social change.Table of ContentsIntroduction I: Lewinian Principles of Planned Change 1: Lewinian Principles of Planned Change II: A Brief Biography 2: The German Years 3: The USA Years III: Methods and Theories 4: A Universal Theory of Social Science 5: Planned Change 6: Group Dynamics and Leadership 7: Social Science and Politics 8: Education, Re-education & Training 9: Social Justice and Change 10: The Birth of the T-group 11: Organization Development IV: Planned Change Now 12: T-groups and OD 13: The Past, Present, and Future of Planned Change APPENDICES Appendix A: The Interpersonal Gap Appendix B: The PECO Nuclear Turnaround Appendix C: KRID Bibliography

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Book SynopsisResearching and Analysing Business: Research Methods in Practice provides an accessible and practical guide to various data collection and data analysis techniques within management, from both quantitative and qualitative perspectives.This key resource functions as a comprehensive reference tool covering a broad variety of methodologies examining both the theory behind them and their application in practice. These include systematic literature review through bibliometric and meta-analysis, secondary vs primary sources, qualitative research vs quantitative research, combining qualitative and quantitative methods, qualitative and quantitative research method approaches, fsQCA, data mining, and sentiment analysis. Chapters are rich in examples, data sets, practical exercises, easy-to-follow slides, and a glossary, which help readers to understand and apply research approaches as well as to assess the strengths and weaknesses of each method.Unique in its practicalTable of ContentsChapter 1. Introduction: Research Methods in Business and Management: Theoretical and Practical Perspectives. Chapter 2. Mixed-methods approach: Combining qualitative & quantitative methods. Part 1 - SYSTEMATIC LITERATURE REVIEW. Chapter 3. Bibliometric Analysis: Main procedure and guidelines. Chapter 4. Systematic literature review: main procedures and guidelines for interpreting the results. Part 2 - QUALITATIVE. Chapter 5. Grounded Theory: What, Why and How. Chapter 6. Applying Netnographic Approach to Qualitative Research. Chapter 7. Qualitative approaches: Case study research. Chapter 8. Conducting qualitative management research with semi-structured interviews: From planning to interpretation. Chapter 9. Qualitative Data Analysis: Using Thematic Analysis. Chapter 10. Qualitative Data Analysis: Using NVivo. Chapter 11. Text Mining and Topic Modelling. Chapter 12. Delphi method - A practical guide for verifying and validating novel developments. Chapter 13. Eye-Tracking: collecting data; managing, and process, analysis and interpretation. Chapter 14. Semiotic analysis in financial markets. Chapter 15. Critical Discourse Analysis. Chapter 16. Qualitative research methods to capture emerging visual social media culture. Chapter 17. Online data analysis: Sentiment analysis with Python. Part 3 - QUANTITATIVE. Chapter 18. Non-response bias & common method bias in survey research. Chapter 19. Scale Formation: Scale Reliability Analysis and Exploratory Factor Analysis. Chapter 20. Partial Least Squares Structural Equation Modeling: A Nontechnical and Practical Guide. Chapter 21. Addressing endogeneity in survey research: Application of two-stage least squares (2SLS) regression analysis. Chapter 22. Big Data in Marketing Intelligence. Chapter 23. Panel Data and Accounting context. Chapter 24. Fuzzy-Set Qualitative Comparative Analysis: Introduction to a Configurational Approach. Chapter 25. Title: Fuzzy Analytic hierarchy Process: A Simplified Approach. Chapter 26. Quantitative research with R programming language used in Marketing Research.

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Book SynopsisSoccer is the worldâs most valuable sport, generating bigger revenues, as well as being watched and played by more people, than any other. It is virtually impossible to understand the business of sport without understanding the football industry. This book surveys contemporary football in unparalleled breadth and depth.Presenting critical insights from world-leading football scholars and introducing footballâs key organisations, leagues and emerging nations, it explores key themes from governance and law to strategy and finance, as well as cutting edge topics such as analytics, digital media and the womenâs game.This is essential reading for all students, researchers and practitioners working in football, sport business, sport management or mainstream business and management.Trade Review"This handbook - which could be used as a primary textbook for a football-specific course or as supplemental reading for a wide variety of sport management courses - provides expert and casual readers an abundance of content that can be used to engage in any discussion involving the game or business of football." – Braden Norris, Indiana University, International Journal of Sport CommunicationTable of Contents1. Introduction to the Handbook of Football Business and Management, 2. A Framework for Diversification Decisions in Professional Football, 3. Global Football: Defining the rules of the changing game, 4. Structures and Policies at the main European football leagues: Evolution and Recent Changes, 5. Points, Pounds and Politics in the Governance of Football, 6. Contemporary Issues in the Management of Grassroots Football, 7. Football Law, 8. Football and Marketing, 9. Digital and Social Media, 10. Corporate Social Responsibility (CSR) in Football: Exploring Modes of CSR Implementation, 11. Agents and Intermediaries, 12. Managing Performance in Elite Professional Football, 13. The Sporting Director: Exploring Current Practice and Challenges within Elite Football, 14. Strategic Management in Football Organisations, 15. Finance and Accounting in Football, 16. Sponsorships, Stadia and Naming Rights, 17. Venue Management in Football, 18. Human Resource Management in Football, 19. Fans, Spectators, Consumers in Football, 20. Sports Business Analytics: the past, the present and the future, 21. Leagues, Tournaments and Competitions, 22. Football, Networks and Relationships, 23. Leveraging Football Events, 24. The labour markets of professional football players, 25. Value Management in Football: A Framework to Develop and Analyse Competitive Advantage, 26. Supply Chain Management in Professional Football, 27. Risk and Crisis Management, 28. Women and Football, 29. Managing match officials: The influence of business and the impact of finance in an era of Premier League dominance, 30. Perspectives on Ethics and Integrity in Football, 31. Talent Management, 32. Retailing in the Football Industry, 33. Sport Licensed Products in the Football Industry, 34. FIFA, 35. UEFA, 36. CONMEBOL: South American Confederation of Football, 37. Asian Football Confederation (AFC), 38. Confederation of African Football (CAF), 39. CONCACAF, 40. Oceania Football Confederation, 41. Football in China, 42. Business and Governance of Football in Qatar, 43. Football in Brazil, 44. Football in Turkey, 45. Management of Football in India, 46. Soccer in the United States, 47. The Rise and Rise of the World’s Favourite Sport

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Book SynopsisThe best-selling author of Naked Statistics takes us on a romp through the colourful world of monetary policy and history.

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Book SynopsisA compelling, definitive account of how and why bin Laden’s ideology keeps rising from the dead.Trade Review"Revealing and timely... Soufan writes with immense knowledge and authority... Anatomy of Terror not only tells a gripping story but is filled with insights that put today’s terror attacks by the Islamic State and Al Qaeda in perspective with the history and complicated geopolitics of the region." -- Michiko Kakutani - The New York Times"Into this moment of counterterrorism policy despair, Ali Soufan, one of America’s original terror warriors, has returned to help us take stock... Soufan retells the Qaeda story from the beginning, enriching that now oft-told tale with newer materials." -- Charlie Savage - The New York Times Book Review"Mr Soufan is at his most interesting in describing in detail the ambiguous role of Iran in the arrest, and then the release, of senior al-Qaeda figures fleeing Afghanistan—including Hamza bin Laden, Osama's son—to be used "either as leverage or as attack dogs"." -- The Economist"Ali Soufan is our most important chronicler of the rise and spread of Islamist terror movements... Anyone who wants to understand the world we live in now should read this book." -- Lawrence Wright, Pulitzer Prize-winning author of The Looming Tower and The Terror Years

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Book SynopsisIn the age of globalization, some claim that where you live doesn''t matter: Alaska, Idaho, and Alabama are interchangeable. The world is, after all, flat. Not so fast. Place, argues the great urbanist Richard Florida, is not only important, it''s more important than ever. In fact, choosing a place to live is as important to your happiness as choosing a spouse or career. And some regions, recent surveys show, really are happier than others. In Who''s Your City , Creative Class guru Richard Florida reports on this growing body of research that tells us what qualities of cities and towns actually make people happy,and he explains how to use these ideas to make your own choices. This indispensable guide to how people can choose where to live and what those choices mean to their lives and their communities is essential reading for everyone from urban planners and mayors to recent graduates.

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Book SynopsisProfessional services are estimated to be worth up to $700 billion worldwide, but as the market matures there is an urgent need for new marketing thinking for global players or small businesses alike. This book applies the core principles of strategic marketing to professional services for the first time, in an approach that is at once accessible and compelling. With case studies from a range of companies including J. Walter Thompson, market research companies, the ?big four? accounting firms, Headhunters, Interbrand and large US legal firms, it is intended to become the definitive book for effective strategic marketing in professional services.Trade Review"...for inspiration and insight, read Marketing the Professional Services Firm..." (The Entrepreneur, Vol 33 (9) September 2005) "...An invaluable read..." (The Marketer (CIM), Feb 06)Table of ContentsForeword ix Acknowledgements xi About the Author xiii Introduction: Setting the scene 1 Part I Strategic Issues 33 1 Growth strategies 35 2 Gaining market perspective 55 3 Client segmentation 79 4 Creating and managing a professional services brand 95 5 Competitive strategy 123 6 Handling international operations and cultural differences 139 Part II Making Marketing and Business Development Work 157 7 The organisation and management of marketing in professional services firms 159 8 Personal business generation 197 9 Creating or relaunching services 225 10 Communicating with markets 263 11 Client service 295 12 Marketing and human capital 319 Part III The Marketer’s Tool Kit 335 References 405 Index 409

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Book SynopsisIn Trump 101, Trump himself becomes your personal mentor and coach as he shares tips, tactics, and strategies, all designed to help you make the most of yourself, your career, and your life. Each chapter covers a basic rule or belief, and shows you how to make it work for you.Trade ReviewRead this…Do say: "Show me the money." Don't say: "You're fired."' ( The Guardian, December 2006)Table of ContentsForeword by Michael Sexton President, Trump University xiii Acknowledgments xvii Introduction xix Chapter 1 Don’t Waste Your Life on Work You Don’t Love: Passion Will Help You Do Better 1 Chapter 2 Set the Bar High: Make People Ooh and Aah 6 Chapter 3 Think Trump Scale: Bigger Is Better 11 Chapter 4 Tough It Out: Be Persistent 16 A Very Special Week (plus) in My Life (monday) 22 Chapter 6 You’re Fired! Words No One Wants to Hear—or Say 32 Chapter 7 The Proof Is in the Doing: Learn by Doing and Taking Risks 37 Chapter 8 Your Gut Is Your Best Advisor: Listen to Your Instincts 41 A Very Special Week (plus) in My Life (tuesday) 46 Chapter 5 Without Knowledge, You Don’t Stand a Chance: Gain And Use Information to YourAdvantage 26 Chapter 9 Personalize Your Pitch: K Now Who You’re Addressing 50 Chapter 10 Surround Yourself with Beauty: Enhance Every Aspect of Your Life 55 Chapter 11 Negotiate to Win: U Se Diplomacy 59 Chapter 12 Think on Your Feet: It’s The Fast Track to Success 64 A Very Special Week (plus) in My Life (wednesday) 67 Chapter 13 Work with People You Like: I T Sure Beats Working With Enemies 71 Chapter 14 Where There’s A will, T Here’s A win: Think Positively 76 Chapter 15 Swim Against the Tide: The Comfort Zone Can Pull You Under 81 Chapter 16 Money Is Not Always the Bottom Line: It Can Be a Scorecard, Not the Final Score 85 A Very Special Week (plus) in My Life (thursday) 90 Chapter 17 Learning Is Exciting: Each New Project Is An Adventure 94 Chapter 18 See the Whole Picture: But Be Prepared for the Picture to Change 98 Chapter 19 Wait for the Right Pitch: Business Success Is All About Patience and Timing 102 Chapter 20 Avoid Fixed Patterns: Be Open and Flexible 106 A Very Special Week (plus) in My Life (friday) 111 Chapter 21 Speed Kills—the Competition: Get Right To the Point 114 Chapter 22 Do More—always Do More: Constantly Try to Top Yourself 119 Chapter 23 Leaders Set the Pace: Find Your Working Tempo 125 Chapter 24 Results Matter More Than Routes: Let People Follow Their Own Paths 129 A Very Special Week (plus) in My Life (saturday/sunday) 133 Chapter 25 Approach Your Work as An Art Form: Work Brilliantly 135 Chapter 26 Keep Your Mind in the Game: Pay Attention and Stay Focused 140 Chapter 27 It Takes Courage to Persist: Business Pressures Never Stop 145 Chapter 28 Join the Explorers’ Club: Learn About the Mysteries Of Life 149 A Very Special Week (plus) In My Life: a New Baby! (monday/tuesday/wednesday) 153 Chapter 29 Confidence Is A magnet: It Will Draw People to You 156 Chapter 30 Keep Your Momentum Rolling: but Never Lose Control 159 Chapter 31 Is the Problem a Blip Or a Catastrophe? Expect Problems and Keep Moving Forward 163 Chapter 32 Reach Within to Rise Above: but Temper Your Reach with Reality 167 Chapter 33 Concentrate on the Target, Not on the Weapon: Focus On What Matters Most 171 Appendix A The Trump Organization At a Glance 175 Appendix B The Trump Store 181 Index 183

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Book SynopsisPraise for stop acting like a seller and Start Thinking Like a Buyer Stop Acting Like a Seller and Start Thinking Like a Buyer is a book that teaches you emphatically that ''words matter.'' If you want to set yourself apart from others, whether you''re selling a product or a concept, this is a book to read. Not only will you learn how to prepare for sales success, you will learn how to be far more effective by thinking like a buyer. Theresa Martinez, Brand Director, Roche Laboratories This book shares a great commonsense approach to developing a new sales attitude and mindset that will work no matter what you''re selling. Jerry has successfully articulated a powerful and unique formula for sales greatness. Duggar Baucom, head basketball coach, Virginia Military Institute This is a book for people who truly want to have incredible success in sales. Thinking like a buyer is the most powerful way to help customers and prospects think diffTable of ContentsAcknowledgments vii Section I Start with the Right Mind-set Chapter 1 If People Love to Buy, We Should Help Them Buy 3 Chapter 2 Eight Laws of Sales Intent 23 Chapter 3 Build Your Knowledge, Messaging, and Relationships 47 Section II Use a Tested, Effective Sales Process Chapter 4 Develop Interest so Customers Will Hear You 73 Chapter 5 Engage Customers in Meaningful Dialogue 95 Chapter 6 Learn the Situation, Problem, or Challenge 123 Chapter 7 Tell Your Story 149 Chapter 8 Ask for a Commitment 169 Section III Implement the Process for Personal Prosperity Chapter 9 How to Build Positive, Productive Business Relationships 195 Chapter 10 Your Business Development Drives Your Future 233 Notes 247 Index 249

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Book SynopsisIn today's competitive business environment, a well thought out business plan is more important than ever before. Not only can it assist you in raising the money needed to start or expand a business-by attracting the interest of potential investors-but it can also help you keep tabs on your progress once the business is up and running.Table of ContentsAcknowledgments vii Preface ix A Dedication to Entrepreneurship and the Entrepreneurs of America xiii About the Authors xv About Ernst & Young’s Strategic Growth Markets xvii The Ernst & Young Entrepreneur of the Year Program xix PART I The Purpose of a Business Plan Chapter One The Business Plan 5 Chapter Two Who Reads the Business Plan? 21 Chapter Three Legal Forms of a Business 37 Chapter Four Due Diligence 57 PART II An In-Depth Look at a Business Plan Chapter Five Contents 69 Chapter Six Executive Summary 71 Chapter Seven General Company Description 79 Chapter Eight Products and Services 83 Chapter Nine Marketing Plan 91 Chapter Ten Operational Plan 125 Chapter Eleven Management and Organization 143 Chapter Twelve Major Milestones 169 Chapter Thirteen Structure and Capitalization 173 Chapter Fourteen Financial Plan 183 Chapter Fifteen Confidentiality Agreements 211 Chapter Sixteen Further Considerations 213 PART III Other Resources for Entrepreneurs Chapter Seventeen Resources for Entrepreneurs 223 Chapter Eighteen Conclusion 225 Index 227

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Book SynopsisDiscover the secret to lifelong wealth and happiness! Now in an expanded paperback second edition that includes an Attractor Factor IQ test, exercises for putting lessons into practice, new stories, and more, Dr. Joe Vitale presents his even more powerful and effective five-step plan for attracting wealth, happiness, and success to your life. Whatever you want to attract to your life, Joe Vitale has the secret to make it happen. I highly recommend you get this book and get started today. -Morris Goodman, author of The Miracle Man I got enough by the end of chapter one to create a major energy shift in my life! Joe''s easy, direct, and knowledgeable presentation allowed me to embrace important principles effortlessly. -Dee Wallace, actress and star of E.T.: The Extra-Terrestrial Joe Vitale not only appeared in The Secret, he is one of the few who knows and lives attraction! Contained in the five steps that Joe maps out in TTable of ContentsAcknowledgments. Foreword (Dr. Robert Anthony). Preface. The Author's True Confession. Chapter 1. Miracles Never Stop. Chapter 2. What's Your Attractor Factor IQ? Chapter 3. An Attractor Factor Case Study. Chapter 4. The Truth About the Law of Attraction. Chapter 5. The Proof. Chapter 6. What Are You Dismissing? Chapter 7. How to Attract Money. Chapter 8. It Can Be Another Way. Chapter 9. A Shortcut to Attracting Whatever You Want. Chapter 10. An Introduction to the Attractor Factor. Chapter 11. What's Your Prosperity IQ? Chapter 12. Step One: The Springboard. Chapter 13. Step Two: Dare Something Worthy. Chapter 14. Step Three: The Missing Secret. Chapter 15. Step Four: Nevillize Your Goal. Chapter 16. Step Five: The Ultimate Secret. Chapter 17. The Million Dollar Secret Formula. Chapter 18. The Shocking True Story of Jonathan. Chapter 19. The Experiment: Intentional Meditation Foundation. Chapter 20. Common Questions (with Answers). Bibliography. Index. About the Author. Special Offer. Beyond the Attractor Factor.

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Book SynopsisThe systems antidote to "poison" personalities in the workplace Most leaders have experienced the frustration and confusion of dealing with an extremely difficult person--an individual who debilitates individuals, teams, and even organizations.Table of ContentsPart One: Understanding Toxic People and Toxic Environments 1 1. The Human and Financial Costs of Working with Toxic People: Toxic Behaviors are Just the Tip of the Iceberg 3 2. Recognizing the Toxic Personality: It Isn’t as Easy as You Think 21 3. Leader Reactions and Strategies That Typically Don’t Work: Why Identify Strategies That Don’t Work? 43 4. Organizational Culture: How Toxicity Spreads Like an Infection 67 Part Two: The Toxic Organization Change System Model 85 5. Organizational Strategies: Dealing with Toxicity at the Highest System Level 89 6. Team Strategies: Dealing with Toxicity at the Team Level 111 7. Individual Strategies: Dealing with Toxic People One-on-One 151 8. Myths and Truths About Toxicity—and Renewal from a Toxic Environment: How to Move Beyond Toxicity 181 Appendix A: Our Research Methodology 209 Appendix B: National Survey Responses on Toxic Behaviors 215 Notes 233 The Authors 237 Index 239

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Book SynopsisThe complete guide to the business of running a successful legal practice Many attorneys in small and mid-size practices are experts on the law, but may not have considered their practice as much from a business perspective.Table of ContentsA Word About This Book ix A Note from Robert and Sandy xi Preface xv Acknowledgments xix Introduction xxi Chapter 1: The Story of Edward and Abigail 1 Chapter 2: The Story of You and Yours 9 Chapter 3: On the Subject of Money 15 Chapter 4: Your Money or Your Life? 27 Chapter 5: On the Subject of Planning 35 Chapter 6: Plotting Your Course 47 Chapter 7: On the Subject of Management 57 Chapter 8: Managing the Unmanageable 63 Chapter 9: On the Subject of People 69 Chapter 10: People Needing People 75 Chapter 11: On the Subject of Associates 83 Chapter 12: The Lawyer’s View 87 Chapter 13: On the Subject of Estimating 91 Chapter 14: Billing and Certainty 97 Chapter 15: On the Subject of Clients 103 Chapter 16: Your Client Loves You, He Loves You Not 111 Chapter 17: On the Subject of Growth 117 Chapter 18: Growth 121 Chapter 19: On the Subject of Change 127 Chapter 20: The Gift of Change 137 Chapter 21: On the Subject of Time 143 Chapter 22: What Time Do You Have? 149 Chapter 23: On the Subject of Work 155 Chapter 24: The Reason Behind the Work 159 Chapter 25: On the Subject of Taking Action 163 Chapter 26: Taking Action 169 Afterword 177

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