Management decision making Books
John Wiley & Sons Inc The Power of Alignment
Book SynopsisThe Power of Alignment Misaligned companies, like cars out of alignment, can develop serious problems if not corrected quickly. They are hard to steer and don't respond well to changes in direction. This groundbreaking book shows you how to getand keepall the vital elements of your organization aligned and headed in the same direction at the same time. Managers must now keep their people centered in the midst of change, deemphasize hierarchy, and distribute leadership by distributing authority, information, knowledge, and customer data throughout their organization. Alignment is a response to the new business reality where customer requirements are in flux, where competitive forces are turbulent, and where the bond of loyalty between an organization and its people has been weakened. The old linear approach to management has given way to one of simultaneityto alignment. As pioneers of the alignment concept, the authors have developed this unique approach based on their wTable of ContentsGetting to the Main Thing. Staying Centered: What Alignment Is All About. Organizational Pathologies. Aligning Activities with Intentions: Vertical Alignment. Ships Passing in the Night: Getting to Horizontal Alignment. The Self-Aligning Organization. Distributed Leadership. Appendices. Notes. Index.
£22.94
John Wiley & Sons Inc Pricing Financial Instruments
Book SynopsisComputational finance is a quantitative approach to risk management. This discipline encompasses the algorithmic and numerical procedures that form the backbone of modern mathematical finance and the creation of financial products. This book introduces computational finance and covers both theory and application.Table of ContentsThe Pricing Equations. Analysis of Finite Difference Methods. Special Issues. Coordinate Transformations. Numerical Examples. Index.
£75.00
John Wiley & Sons Inc Team Work and Group Dynamics
Book SynopsisUsing research related to group psychology along with the practical lessons being learned by the numerous business organizations adopting teams, this book addresses the complex issues associated with teams, and how students can develop the necessary tools to increase their effectiveness as team designers, leaders and members. The book combines research summaries with extended case descriptions of actual teams in business organizations. The authors focus on the key issues that are critical to team success, without overemphasizing unnecessary psychological theory. The case studies are adapted from Business without Bosses, a book written by Charles Manz and Henry Sims and published by Wiley. These cases have been well received by students and business leaders. This is an integrated textbook that combines knowledge from both research and practice into a model that provides students with an opportunity to learn about teams in an efficient yet comprehensive manner.Table of ContentsInputs to Teams: Designing Effective Work Teams. Team Processes: Developing Synergistic Team Relationships. Team Outputs: Assessing and Improving Team Performance. Index.
£94.95
John Wiley & Sons Inc Dealmaking
Book SynopsisApplying practical tools to the volatile process of negotiating Prognosticators apply Monte Carlo Analysis (MCA) to determine the likelihood and significance of a complete range of future outcomes; Real Options Analysis (ROA) can then be employed to develop pricing structures, or options, for such outcomes. Richard Razgaitis'' Dealmaking shows readers how to apply these powerful valuation tools to a variety of business processes, such as pricing, negotiating, or living with a deal, be it a technology license, and R&D partnership, or an outright sales agreement. Dealmaking distinguishes itself from other negotiating guides not only by treating negotiations as an increasingly common situation, but also by presenting a tool-based approach that creates flexible, practical valuation models. This forward-thinking guide includes a variety of checklists, case studies, and a CD-ROM with the appropriate software. Richard Razgaitis (Bloomsbury, NJ) is a Managing Director at InteCap, ITable of ContentsCHAPTER 1: Introduction. Why Another Negotiating Book? iDealmaking™. High Significance, High Ambiguity Contexts. The “So What?” Question. Valuation, Pricing, and Negotiation. Tangible and Intangible Content/Value and the New Economy. The iDealmaking Process. Organization of the Book. CHAPTER 2: Negotiation People, Language, and Frameworks. Negotiation People. A Quest. The Nut, the Number, the Bogie, and the Toe Tag. Quantification, Rationality, and Hyperrationality. CHAPTER 3: The Box and the Wheelbarrow: What Am I Selling (or Buying)? The Box. The Wheelbarrow. iDealmaking’s Spine. The Term Sheet. Methods and Tools. CHAPTER 4: Discounted Cash Flow Analysis and Introduction to Monte Carlo Modeling. Discounted Cash Flow Analysis. Scenario (DCF) Analysis. Monte Carlo Method: An Introduction. Closure and Application to Negotiation. CHAPTER 5: Monte Carlo Method. A Model Cash Flow Template. Income and Cash Flow Statements: 3M Example. Monte Carlo Assumption Tools. Uniform Distribution: Highest Uncertainty Between Certain Bounds. Triangular Distribution. The Normal Distribution. Other Distribution Functions. Monte Carlo Model of the DCF Template. Combined CAGR and Cost Ratio Uncertainty Distributions. Correlating Assumptions. Additional Assumption Distributions. Twentieth (and Other) Percentile Valuations. Comparison of Monte Carlo Results with DCF (RAHR) Method. Scenario Modeling in Monte Carlo. Monte Carlo Tools for Determining Variable Significance. Final Points on the Monte Carlo Model. Appendix 5A: Crystal Ball Report Corresponding to the Results Presented in Exhibit 5.15 for a Uniform Cost Distribution Assumption. Appendix 5B: Crystal Ball Report Corresponding to the Results Presented in Exhibit 5.16 for a Double-Humped Cost Distribution Assumption. CHAPTER 6: Introduction to Real Options. Perspective 1: Discounted Cash Flow (DCF) View of the Six-Scenario Opportunity. Perspective 2: Real Option View of the Six-Scenario Opportunity. Perspective 3: A Model for a Buyer’s Counteroffer. Black-Scholes Equation for Option Pricing. The Black-Scholes Equation Applied to an Option to a Share of Yahoo! What Do Equations Represent? “What Is Truth?”. Using Black-Scholes for an Opportunity Valuation . Summary of Real Option Realities versus Black-Scholes. CHAPTER 7: Real Options Applied to Dealmaking. Beyond Black-Scholes. Emergence of Real Options Analysis. Introducing the Binomial Lattice for Real Options. Calculating Option Values from Binomial Matrices. Calculating Option Values Using Decisioneering’s Real Options Analysis Toolkit. Using Real Options Analysis Toolkit Software in Dealmaking. Calculating (or Estimating) Option Volatility. Calculating the Option Value of Options on Options. Conclusions and Observations. Appendix 7A: Real Options Equations. CHAPTER 8: Knowledge and Unertainty. Future Knowledge. Dealing with Uncertainty. Standards. What About Truth? CHAPTER 9: Deal Pricing. Simple Pricing. Box Pricing. Wheelbarrow Pricing. Total Cash Payment. Cash When. Cash Maybe. Cash As. Cash Substitutes. Term Sheets. CHAPTER 10: Negotiation Perspectives and Dynamics. Negotiation Perspectives. Negotiating Sequencing. Issue Explosion. Negotiating Values. Deal/Agreement Complexity. CHAPTER 11: Plan B. Auctions and Betrothals. Plan B Analysis and Tools. Plan B Implementation. Plan B Caution. Plan B from the Buyer’s Perspective. Plan B and Life. CHAPTER 12: Conclusion. In Theory, In Practice. Value Creation by Dealmaking. A Final (True) Story. Bibliography. Index.
£35.62
John Wiley & Sons Inc Science of Decision Making A ProblemBased
Book SynopsisThis text is a coherent account of the science of decision making. It includes the models of operations research and those models of probability that relate to decision making. An emphasis in placed between these connections and relates these models to nearly all of the professions.Table of ContentsPreface. PART A: INTRODUCTION. The Science of Decision Making. Getting Started with Spreadsheets. PART B: USING LINEAR PROGRAMS. Analyzing Solutions of Linear Programs. A Survey of Linear Programs. Networks. Integer Programs. PART C: PROBABILITY FOR DECISION MAKING. Introduction to Probability Models. Discrete Random Variables. Decision Trees and Generalizations. Utility Theory and Decision Analysis. Continuous Random Variables. PART D: STOCHASTIC SYSTEMS. Inventory. Markov Chains. Queueing. Simulation. PART E: GAME THEORY. Game Theory. PART F: SOLVING LINEAR PROGRAMS. Solving Linear Equations. The Simplex Method. Duality. Appendix: Note on Excel. Index.
£215.96
John Wiley & Sons Inc Credit Risk Management A Guide to Sound Business
Book SynopsisHow to decide when to say "yes" to a credit applicant-without jeopardizing your reputation or your company's bottom line Deciding whether a credit applicant is ultimately creditworthy involves more than just poring over their financial statements-it takes the kind of advice only an experienced credit expert, like Hal Schaeffer, can give.Trade Review"I recommend it to credit professionals who want to move from the back office to the front office" (Credit Focus, Summer 2007)Table of ContentsSTEPS FOR A SOUND BUSINESS CREDIT DECISION. A Is for Analysis for Creative Credit Management. B Is for Building Essential Business Credit Information. C Is for Considering All Factors That Impact the Business Credit Decision. D Is for Decision (or Recommendation). CASE STUDIES. Case Study 1: Sure Progress, Inc: Creative Alternatives to the Direct Extension of Credit. Case Study 2: International Exports, Inc: Creative Methods to Reestablish Open Account Credit with a Former Problem Customer. Case Study 3: Special Materials, Inc: Business Issues and Costs That Effect a Sound Business Credit Decision. Case Study 4: Fast Action Suppliers, Inc: Preserving a Company's Reputation That is Tarnished by a Customer's Slow Paying Practices. Case Study 5: True Delivery Seals, Inc: Minimizing Exposure to Loss Due to the Cancellation of a Distributor Contract. Case Study 6: First Choice Company, Inc: Dealing with a Last-Minute Credit Decision. Case Study 7: Perfect Image Suppliers, Inc: Addressing a Customer with an Overbearing Attitude. Case Study 8: Basic Needs, Inc: Considering Increased Credit Limits for Existing Customers. Case Study 9: Drugs "R" Us Products, Inc: Addressing a Customer's "Shady" Past. Case Study 10: Freezy Refrigerator Repair Co: Addressing the Problems with the Sale of a Service. Case Study 11: Terra Technology, Inc. The Risk of a Custom Order Sale. Case Study 12: Compania Swift, Inc. The Sale of Goods to Foreign Customers. Index.
£135.00
John Wiley & Sons Inc Corporate Information Factory
Book SynopsisThe father of data warehousing incorporates the latest technologies into his blueprint for integrated decision support systems Today''s corporate IT and data warehouse managers are required to make a small army of technologies work together to ensure fast and accurate information for business managers. Bill Inmon created the Corporate Information Factory to solve the needs of these managers. Since the First Edition, the design of the factory has grown and changed dramatically. This Second Edition, revised and expanded by 40% with five new chapters, incorporates these changes. This step-by-step guide will enable readers to connect their legacy systems with the data warehouse and deal with a host of new and changing technologies, including Web access mechanisms, e-commerce systems, ERP (Enterprise Resource Planning) systems. The book also looks closely at exploration and data mining servers for analyzing customer behavior and departmental data marts for finance, Table of ContentsPreface. Acknowledgments. Creating an Information Ecosystem. Introducing the Corporate Information Factory. The External World Component. The Applications Component. The Integration and Transformation Layer Component. The Operational Data Store Component. The Data Warehouse Component. The Data Mart Component. The Exploration and Data Mining Warehouse Components. The Alternative Storage Component. The Internet/Intranet Components. The Metadata Component. The Decision Support Capabilities. Variations to the Corporate Information Factory. Building the Corporate Information Factory. Managing the Corporate Information Factory. Multiple Data Warehouses across a Large Enterprise. Appendix A: CIF Architecture Guidelines. Glossary. Recommended Reading. Index.
£47.50
John Wiley & Sons Inc Making the Invisible Visible
Book SynopsisThis book presents a new way of seeing the business value of information, people and IT as well as a way of measuring and managing these capabilities in order to improve business performance. Packed with real-world examples, the book presents the best and worst practices companies have implemented to address these issues.Trade Review"this work does a lot to broaden the thinking of how IT needs to be deployed and provides the means by which levels of effectiveness can be gauged." --Information Age, May 2001 "there is much to be gained from this book ..." --Information World Review, June 2001Table of ContentsInformation Capabilities Improve Business Performance; How to Measure Information Capabilities; Achieving High Information Orientation (IO); Changing People's Information Behaviours; Understanding the Power of Information Management; Boosting the IT Pay-off; Business Strategy, Information Capabilities and Business Performance; Future Business Strategy, the IC Maximization Effect and Competing with Information; Implementing Information Capabilities Globally; The Personal Challenge to Lead with Information Capabilities
£44.65
John Wiley & Sons Inc The Portable MBA in Economics
Book SynopsisThis essential addition to the acclaimed Portable MBA Series contains an important group of concepts and skills in order to understand the business environment along with a framework for making business decisions.Table of ContentsBusiness and Economics. MACROECONOMICS. Measuring Economic Activity. The Business Cycle. Producing Goods and Services. Inflation and Unemployment. Economic Lubricants. A Borderless World. MICROECONOMICS. Understanding the Market Process. Consumer Respnse. Producer Response. Putting It All Together. Appendix. Glossary. Notes. Index.
£36.00
John Wiley & Sons Inc Carbon Finance
Book SynopsisPraise for Carbon Finance A timely, objective, and informative analysis of the financial opportunities and challenges presented by climate change, including a thorough description of adaptive measures and insurance products for managing risk in a carbon constrained economy. James R. Evans, M. Eng. P. Geo., Senior Manager, Environmental Risk Management, RBC Financial Group Climate change will have enormous financial implications in the years to come. How businesses and investors respond to the risks and opportunities from this issue will have an enormous rippling effect in the global economy. Sonia Labatt and Rodney White''s insights and thoughtful analysis should be read by all who want to successfully navigate this global business issue. Andrea Moffat, Director, Corporate Programs, Ceres In Carbon Finance, Labatt and White present a clear and accessible description of the climate change debate and the carbon market that is developing.Trade Review"A clear assessment of the carbon market and financial products being developed to help address the threat of climate change." (Ethical Corporation Magazine, May 2007)Table of ContentsForeword iii About the Authors xiii Acknowledgments xv List of Acronyms xvii Chapter 1 Introduction 1 Introduction 1 The Changing Climate 3 The Scientific Context of Climate Change 5 The Political Context of Climate Change 8 Corporate Climate Risk 11 Regulatory Risk 11 Physical Risks 13 Business Risks 14 Climate Policies 15 Mitigation Policies 15 Adaptation Measures 19 Role of the Financial Services Sector 21 Conclusion 23 Chapter 2 The Energy Chain 27 Introduction 27 The Energy Chain and the Value Chain 28 Carbon Policies 32 Policy Approaches 32 The Broader Policy Context 33 National and Local Self-Sufficiency 33 Impacts of Different Users and Uses on Climate Change 34 Users: Business, Households, and Government 34 Uses: Manufacturing, Transportation, Heating, Water, and Solid Waste 34 Sources of Energy: Fossil Fuels 36 Coal 36 Oil 37 Gas 38 Sources of Energy: Nuclear Energy 39 Sources of Energy: Hydroelectric Power 41 Sources of Energy: Renewables 42 Traditional Biomass 44 Wind Energy 44 Solar Energy 46 Tidal Energy and Wave Energy 47 Modern Biomass and Biofuels 48 Geothermal Energy 50 Key Issues 50 A Hydrogen Economy Based on Fuel Cells? 51 Carbon Sequestration 52 Unintended Discharges 53 Financing the Transformation of the Energy Chain: The Role of Venture Capital 53 Conclusion 55 Chapter 3 Regulated and Energy-Intensive Sectors 57 Introduction 57 Power Industry 57 Integrated Oil and Gas Industry 65 Government Mandates 65 Physical Capital 66 Restricted Access to Oil and Gas Reserves 66 The Coming Age of Gas, and Beyond 68 Global Concerns Regarding Energy Security 70 Transportation 71 Automotive Industry 72 Factors Affecting Auto Manufacturers’ Carbon Profile 76 Aviation 80 Cement 82 Competitive Implications of Climate Risk in Regulated and Energy-Intensive Sectors 84 Conclusion 87 Chapter 4 The Physical Impacts of Climate Change on the Evolution of Carbon Finance 89 Introduction 89 Physical Impacts on Unregulated Sectors 90 Water Supply and Treatment 90 Agriculture 92 Forestry 94 Fisheries 96 Real Property and Production Facilities 96 Transportation 97 Tourism 97 Municipalities 98 The Built Environment 100 Physical Impacts on Carbon-Regulated Sectors 103 Electric Power 103 Oil and Gas Producers 104 Financial Services 105 Banking 105 Investment 106 Insurance 106 Conclusion 108 Chapter 5 Institutional Investors and Climate Change 111 Introduction 111 Institutional Investors: Size and Global Reach 112 Environmental Reporting 112 Corporations 112 Institutional Investors 113 Corporate Environmental Reporting 113 New Era of Fiduciary Responsibility for Institutional Investors 116 Investment Decision Making 117 Active Engagement 118 Shareholder Resolutions and Proxy Voting 120 Mutual Funds 122 New Momentum in the Corporate World 125 Barriers to the Financial Consideration of Climate Change 127 Institutional Investors and Climate Change 130 Institutional Investors’ Group on Climate Change (IIGCC) 131 Carbon Disclosure Project (CDP) 131 The Equator Principles 134 Investor Network on Climate Risk (INCR) 135 Conclusion 135 Chapter 6 Emissions Trading in Theory and Practice 137 Introduction 137 How Carbon Is Traded Now 140 The Kyoto Protocol 140 The Chicago Climate Exchange 143 The European Union Emission Trading Scheme 143 The Price of Carbon in the EU ETS 148 Countries outside Europe with Kyoto Caps 150 Carbon Markets in the United States and Australia 151 Setting up the Clean Development Mechanism and Joint Implementation 153 The Role of Carbon Funds, Carbon Brokers, and Exchanges 156 Key Issues 159 Verification—Protocols for Measuring Emission Reductions 159 Controlling the Sale of ‘‘Hot Air’’ 160 The Quality and Price of Carbon Credits 161 Enforcing Compliance 161 Integrating the Various Trading Platforms 162 The CDM Bottleneck 162 Extending the Time Horizon beyond 2012 163 Extending Carbon Caps to Uncapped Parties 163 The Carbon Offset Market 164 The Role of Insurance in Emissions Trading 165 Issues for Dispute Resolution 166 Conclusion 166 Chapter 7 Climate Change and Environmental Security: Individuals, Communities, Nations 169 Introduction 169 Direct Effect of Extreme Weather Events 170 Health Effects of Climate Change 173 Direct Effects of Temperature Extremes: Heat Waves and Cold Spells 174 Indirect Effects of Climate Change: Vector-Borne Infectious Diseases 175 Polar Regions 179 Climate Systems and National Sovereignty 181 The Gulf Stream and the Thermohaline Current 181 The El Niño/Southern Oscillation (ENSO) 183 Conclusion 185 Chapter 8 Adapting to Adverse and Severe Weather 187 Introduction 187 Adverse Weather: The Role of Weather Derivatives 188 Weather Derivative Instruments 191 Examples of Weather Derivative Contracts 192 Current Status of Weather Markets 193 Constraints on the Weather Derivatives Market 196 Severe Weather: The Role of Catastrophe Bonds 198 The Structure of a Catastrophe Bond 199 Catastrophe Bonds and Carbon Finance 200 Conclusion 201 Chapter 9 Key Players in the Carbon Markets by Martin Whittaker, guest author 205 Introduction 205 Basic Elements of the Market 206 EU ETS Trading 206 Clean Development Mechanism (CDM) and Joint Implementation (JI) Projects 207 Intermediaries, Speculators, and Professional Services 208 Key Private-Sector Players 210 Compliance Participants 210 Commercial Banks 210 Carbon Funds 211 Speculative Investors 211 Project Developers and Aggregators, Consultants 213 Equity Research 213 Carbon Brokers 215 Exchanges 216 Credit Rating Agencies 217 Insurers 217 Key Players from the Public Sector 218 National Governments 218 National Business Associations 219 Multilateral Banks 219 Information Services 220 Professional Services 221 Accounting 221 Legal 221 New Horizons for the Carbon Market 222 Carbon as an Asset Class 222 Mainstreaming into Project Finance 222 Conclusion 223 Chapter 10 Carbon Finance: Present Status and Future Prospects 225 Introduction 225 Trading Volumes in Carbon and Weather Markets 227 Carbon Markets 227 Weather Derivatives 228 What Can Be Traded Where? (and What Cannot?) 229 Price Discovery 230 The Evolution of Products for Carbon Finance 231 Litigation over Responsibility for Climate Change 232 Is Carbon Finance Likely to Help Us Avert Dangerous Levels of Climate Change? 234 Carbon Finance within the Broader Field of Environmental Finance 235 Conclusion 237 Endnotes 241 Web Sites 245 References 247 Index 263
£54.00
John Wiley & Sons Inc Competing with Information A Managers Guide to
Book SynopsisThis is a book on information management for non--IT managers. It is concerned with how the management of information can create real business value. The four ways of doing this -- minimizing risk, reducing costs, delighting customers, and creating a new reality -- are shown via the unique a four--cross diagrama .Trade ReviewCompeting with Information is a useful handbook for anyone utterly confused by, or just interested in getting to grips with, the whole area of information and knowledge management." (Sunday Business Post, 16th July 2000) "...well argued..." (Long Range Planning, Vol. 34 2001)Table of ContentsForeword Preface Acknowledgements Part One Competing with Information - A Role for Every Manager 1 Why Information is the Responsibility of Every Manager Donald Marchand 2 Creating Business Value with Information Donald Marchand Part Two Putting Information to Work Section A Adding Value with Customers 3 Using Information to Bond with Customers Jacques Horovitz 4 Information as a Service to the Customer Jacques Horovitz 5 Releasing the Power of Market Sensing Sean Meehan 6 Decisions at the Speed of Light - The Impact of Information Technology John Walsh Section B Creating New Reality 7 From Information to Knowledge - How Managers Learn Xavier Gilbert 8 From Information and Knowledge to Innovation Jean-Philippe Deschamps Section C Reducing Costs 9 Co-configuration: Efficient Personalization through Information and IT Andrew Boynton and Bart Victor 10 Using Information for Strategic Cost Reduction Robert Howell Section D Minimizing Risks 11 Information and the Management of Risk Stewart Hamilton 12 Controlling Risks Stewart Hamilton Part Three How your Company can Compete with Information 13 Competing with Information - a Diagnostic for Managers Donald Marchand 14 Open Company Values: Transforming Information into Knowledge-Based Advantages Piero Morosini 15 The New Wave of Business Process Redesign and IT in Demand and Supply Chain Management Donald Marchand 16 The IT Advantage: Competing Globally with Business Flexibility and Standardization Donald Marchand 17 Building E-Commerce Capabilities: the Four-Net Challenge Donald Marchand Contributors Index
£39.89
Wiley Managers Divided
Book SynopsisIdentifies and analyzes the social, political and problematic nature of systems and the use of IT in contemporary society. Considers the growing complexity of IT management issues, the changing profiles and organization of the IS profession and the dominant rise of a user relations problem within modern systems development. Features a detailed, case study of a major systems project--from the early decisions involving desirability and design to launch and initial assessment. Analyzes the shift from a technological-led to a strategic and marketing-led use of IT.Table of ContentsOrganizational Politics and Theories of Technological Change. The Social Construction of Technology as Political Process. Responses to Complexity: Developments in IT Management andUse. The IS Specialism: Organisation, Development and Culture. Looking into User Relations. Business Application Software: Masculinity and the Making ofSoftware. Building Computer Systems at Pensco: The Pensions Project. Separate Realities: Pensco's Different Pensions Projects. The Politics and Pain of Managing Information Systems. Constructing Technology Context at Pensco: Systems, Staff andSystems Practices. The Politics of User Relations: The IS Division. Conclusion. References. Index.
£82.65
John Wiley & Sons Inc Group Model Building
Book SynopsisThis book is about increasing team performance. It focuses on building system dynamics models when tackling a mix of interrelated strategic problems to enhance team learning, foster consensus, and create commitment. The book is intended to be applied in the organizations of today.Table of ContentsIndividual and Organizational Problem Construction. System Dynamics: Problem Identification and SystemConceptualization. System Dynamics: Model Formulation and Analysis. Designing Group Model-Building Projects. Facilitating Group Model-Building Sessions. Group Model-Building in Action: Qualitative System Dynamics. Group Model-Building in Action: Quantitative System Dynamics. Analysis of the Housing Association Model. Summary and Reflections. Appendices. References. Index.
£95.90
John Wiley & Sons Inc Information Organization and Management
Book SynopsisAmidst the accelerating change of an increasingly competitive global market, Information, Organization and Management demonstrates how business success in the global market place depends upon products and services rich in variety, value and instantly responsive to customer needs. This strengthening of the buyer''s position has turned customer service into an important decisive factor for a corporation''s market success. Competitive strategies must therefore re-evaluate the business-management goals of flexibility, time, quality and cost.Table of ContentsInformation, Organization and Management: Toward the Boundary-less Organization. Market Dynamics and Competition: The Fundamental Role of Information. Fundamental Information and Communication Models: Insights into Communication and Information Behavior. The Potential of Information Technology in Developing the Market-driven Organization. Dissolution of Hierarchies: Modularization of Corporations. Dissolution of Corporate Boundaries: Symbioses and Networks. New Forms of Market Coordination: Electronic Markets. Overcoming the Boundaries of Location: Telecooperation and Virtual Enterprises. Rediscovering People as Resources: Improving Human Performance in Organizations. References. Index.
£60.75
John Wiley & Sons Inc Data Warehousing in Action
Book SynopsisConstruct and implement a data warehousing plan. In their efforts to collect information that will give them an edge, many companies have amassed vast amounts of data. Often this data becomes unwieldy and difficult to translate into anything useful.Table of ContentsPLANNING THE DATA WAREHOUSE. The Fundamentals of Data Warehousing. Achieving Competitive Advantage: A Review of Typical Applications. Managing the Data Warehouse Project. INTEGRATING THE DATA--THE DATA WAREHOUSE INFRASTRUCTURE. The Data Warehouse Architecture. Data Warehouse Technology. Metadata Management. Data Quality. EXPLOITING THE DATA--THE DATA WAREHOUSE APPLICATIONS. Data Access and Exploitation. Data Mining. LOOKING TO THE FUTURE--NEXT GENERATION DATA WAREHOUSE. Future Directions in the First Generation of Data Warehousing. The Second Generation of Data Warehousing--Reintegration with the Operational Systems. Appendices. Index.
£77.90
John Wiley & Sons Inc Forecasting with Judgment
Book SynopsisThis book provides research on the human element in forecasting. It focuses on how we can improve our ability to accurately forecast.Table of ContentsJudgment: Its Role and Value for Strategy (S. Makridakis & A. Gaba). Scenario Planning: Scaffolding Disorganized Ideas about the Future (K. van der Heijden). Judgmental Forecasting and the Use of Available Information (M. O'Connor & M. Lawrence). Enhancing Judgmental Sales Forecasting: The Role of Laboratory Research (P. Goodwin). Heuristics and Biases in Judgmental Forecasting (F. Bolger & N. Harvey). Financial Forecasting with Judgment (D. Önkal-Atay). Reasoning with Category Knowledge in Probability Forecasting: Typicality and Perceived Variability Effects (G. Browne & S. Curley). The Use of Structured Groups to Improve Judgmental Forecasting (G. Rowe). How Bad Is Human Judgment? (P. Ayton). Integration of Statistical Methods and Judgment for Time Series Forecasting: Principles from Empirical Research (J. Armstrong & F. Collopy). Index.
£119.65
Wiley The Strategic Decision Challenge
Book SynopsisThis book examines historical evidence for the success and failure of strategic decisions over the last thirty years, and considers why there are so many strategic moves which are subsequently reversed, and indeed why the failure rate of many strategic moves is high.Table of ContentsStrategic Management: Past Experiences and Future Directions (D. Hussey). Deregulation and the Pied Piper Approach to Diversification (E. Boyle). Competitive Strategies through Sun Tze's Art of Warfare (S. Ho). A Model of Strategy Decision Making (G. Greenley). The Emphasis on Value Based Strategic Management in UK Companies (S. Handler). The Paradox of Competitive Advantage (F. Winfrey, et al.). The Noble Art and Practice of Industry Analysis (P. Jenster & P. Barklin). Strategic Analysis for an Information Business--A Case Study (S. Crawshaw). The Company as a Cognitive System of Core Competences and Strategic Business Units (H. Hinterhuber, et al.). Management Efficiency Improvement Strategy and its Applications (S. Yahagi). Strategic Guidelines for Outsourcing Decisions (D. Jennings). Strategic Alliances in the Airline Industry (W. Hall & D. Eppink). Managerial Preferences in International Merger and Acquisition Partners (S. Cartwright, et al.). Glossary of Techniques for Strategic Analysis (D. Hussey). Addresses of Contributors. Index.
£69.30
John Wiley & Sons Inc Managing at the Speed of Change
Book SynopsisAn indispensable source for anyone who needs to implement business decisions on time and within budget. In todaya s ever--fluctuating world, ita s not enough to recognize that you and the way you do business need to change. You must know how to make changes quickly, effectively and economically or you are bound to fail.Table of ContentsTHE SPEED OF CHANGE. Resilience and the Speed of Change. The Beast. THE CHANGE IMPERATIVE. Welcome to Day Twenty-Nine. Future Shock Is Here. LESSONS BURIED IN THE MYSTERY. The Nature of Change. The Process of Change. The Roles of Change. Resistance to Change. Committing to Change. Culture and Change. ONE PLUS ONE IS GREATER THAN TWO. Prerequisites to Synergy. The Synergistic Process. THE NATURE OF RESILIENCE. Unseen Mechanisms. Responding to the Crisis of Change. Enhancing Resilience. OPPORTUNITIES AND RESPONSIBILITIES. The Ethical Ploy. Epilogue. Index.
£37.99
John Wiley & Sons Inc Leadership for Competitive Advantage
Book SynopsisVirtually every organisation today realises the need to change in order to succeed. Success can only come through good management which, itself, needs to be driven by leaders.Table of ContentsFirst Things First. Scanning the External Environment. The Employee Stakeholder: An Approach to Measurement. Leadership: The Dreamers of the Day. Vision...is having the Image of the Cathedral as we Carve the Granite. Culture...the Way We Do Things Around Here. Management Practices...The Fulcrum for Change. The Driving Alliance at Work. Appendices. Bibliography. Indexes.
£51.30
The University of Michigan Press Negotiation Analysis
Book SynopsisProvides a much-needed study of the ins and outs of negotiation.
£999.99
University of California Press Information and Organizations California Series
Book SynopsisAn ambitious new work by a well-respected sociologist, Information and Organizations provides a bold perspective of the dynamics of organizations. Stinchcombe contends that the information problem and the concept of uncertainty provide the key to understanding how organizations function. In a delightful mix of large theoretical insights and vivid anecdotal material, Stinchcombe explores the ins and outs of organizations from both a macro and micro perspective. He reinterprets the work of the renowned scholars of business, Alfred Chandler, James March and Oliver Williamson, and looks in depth at corporations like DuPont and General Motors. Along the way, Stinchcombe explores subjects as varied as class consciousness, innovation, contracts and university administration. All of these analyses are distinguished by incisive thinking and creative new approaches to issues that have long confronted business people and those interested in organizational theory. A tour de force, Information and Table of ContentsAcknowledgments xi 1. INFORMATION, UNCERTAINTY, STRUCTURE, AND FUNCTION IN ORGANIZATIONAL SOCIOLOGY Rationality Uncertainty Uncertainty About What? Information Structure and Function The Plan of the Book 2. INDIVIDUALS' SKILLS AS INFORMATION PROCESSING:CHARLES F. SABEL AND THE DIVISION OF LABOR Introduction Relations Between Routines and Skills Two Relations Between Routines and Human Decisions Complexity of the Routine Artisans at the Beginning of the Industrial Revolution The Division of Skill Between Workers and Professionals Three Organizations for Learning Routines and Decision Skills Earnings Curves for Craftsmen, Professionals, and Managers Jurisdictions of Occupations The Determinants of the Division of Labor Between Engineers and Skilled Workers Manufacturing Artisans in the Early Industrial Revolution Economic and Technical Threats to Artisan Organization Authority Reorganization and Artisan Skill The Ideology of Mass Production Management Scientific Management Authority in Practice Conflict over the New Authority System "Fordism" The Impact of Certainty and Uncertainty on Fordism Sources of Uncertainty in the Market Conclusion 3. MANUFACTURING INFORMATION SYSTEMS:SOURCES OF TECHNICAL UNCERTAINTY AND THE INFORMATION FOR TECHNICAL DECISIONS 73 Introduction People Driving versus Information Systems in Management Some Data on Manufacturing Information Systems Operating Characteristics of Information Systems Types of Operating Information Systems Summary of Dimensions That Differentiate Operating Information Systems Conclusion 4. MARKET UNCERTAINTY AND DIVISIONALIZATION:ALFRED D. CHANDLER'S STRATEGY AND STRUCTURE Introduction The Concepts of Centralization and Decentralization A Definition of Methodological Individualism Individuals in Du Pont: Organizing Information Flows Individuals in Du Pont: Organizational Theory Individuals in Du Pont: Responsibility for Inventing and Adopting a Remedy Individuals in Du Pont and HUD: How Decentralization Works Is It Still Sociology? The Causes of Divisionalization General Motors Creates a Multidivisional Structure by Centralizing The Centralization Revolution at General Motors The Theoretical Problem of Sears Regional Information in Merchant Wholesaling and Sears Commodity Line Rationality versus Store Inventory Rationality The General Problem of Wholesaling Organizational Problems of the Service Sector What Is Chandler's Independent Variable? Conclusion 5. TURNING INVENTIONS INTO INNOVATIONS: SCHUMPETER'S ORGANIZATIONAL SOCIOLOGY MODERNIZED Introduction Innovation, the Learning Curve of Cost Reduction, and Monopoly Cases in Which the Follower and Innovator Have Learning Curves of Different Shape Innovation, the Marketing Network, and Monopoly The Theory or Doctrine of an Innovation A "Zero Resources Innovation" Described in Detail The Multidivisional Structure of Chandler as an Innovation Social Predictors of Success in Introducing Innovations Technological Utopianism Investment Approval Cost Reduction and Manufacturing Improvements Markets and Innovation Success The Division of Benefits Examples of Incentives for Innovation Divisionalization and Innovation Conclusion 6. ORGANIZING INFORMATION OUTSIDE THE FIRM:CONTRACTS AS HIERARCHICAL DOCUMENTS Introduction An Extended Definition of Hierarchy Prediction of Performance Requirements and Performance Measurement Elements of Hierarchy in Contract Contents Theoretical Conclusion Notes 7. SEGMENTATION OF THE LABOR MARKET AND INFORMATION ON THE SKILL OF WORKERS The Fundamental Uncertainty of the Labor Contract Institutional Substitutes for Measurement of Productivity Types of Information About Work Performance A General Theory of Certification The Great Segmenting Factor Is Who Holds the Job Now Segmentation by Internal Labor Markets: Promotions Go to Those Now Employed by Big Firms and Government Worker-Controlled Recruitment in Professional and Craft Occupations Family Recruitment in Small Firm Sectors Union Membership as a Certificate of Productivity The Secondary Labor Market Conclusion 8. CLASS CONSCIOUSNESS AND ORGANIZATIONAL SOCIOLOGY: E. P. THOMPSON APPLIED TO CONTEMPORARY CLASS CONSCIOUSNESS Introduction Unity in Diversity: Why Are Societies with Factories So Much Alike? E. P. Thompson's Conception of Working-Class Consciousness Cross-national Variation in Class Consciousness Class Consciousness in Soviet Societies Class Consciousness in Corporatist Capitalism The Culture in Which Class Consciousness Grew The Cultural Perception of Exploitation,Oppression, and the Wage Bargain Constitutionalism in Modern Organizations Debureaucratization, or Individualizing the Labor Contract Low Unionization of the Modern Service Sector:Theory Service-Sector Class Consciousness: Demography Service-Sector Class Consciousness: Selling Status Symbols Service-Sector Class Consciousness: The Small Firm Effect Conclusion 9. UNIVERSITY ADMINISTRATION OF RESEARCH SPACE AND TEACHING LOADS: MANAGERS WHO DO NOT KNOW WHAT THEIR WORKERS ARE DOING Types of Information About Work Performance A General Theory of Certification The Great Segmenting Factor Is Who Holds the Job Now Segmentation by Internal Labor Markets:Promotions Go to Those Now Employed by Big Firms and Government Worker-Controlled Recruitment in Professional and Craft Occupations Family Recruitment in Small Firm Sectors Union Membership as a Certificate of Productivity The Secondary Labor Market Conclusion 8. CLASS CONSCIOUSNESS AND ORGANIZATIONAL SOCIOLOGY: E. P. THOMPSON APPLIED TO CONTEMPORARY CLASS CONSCIOUSNESS Introduction Unity in Diversity: Why Are Societies with Factories So Much Alike? E. P. Thompson's Conception of Working-Class Consciousness Cross-national Variation in Class Consciousness Class Consciousness in Soviet Societies Class Consciousness in Corporatist Capitalism The Culture in Which Class Consciousness Grew The Cultural Perception of Exploitation,Oppression, and the Wage Bargain Constitutionalism in Modern Organizations Debureaucratization, or Individualizing the Labor Contract Low Unionization of the Modern Service Sector:Theory Service-Sector Class Consciousness: Demography Service-Sector Class Consciousness: Selling Status Symbols Service-Sector Class Consciousness: The Small Firm Effect Conclusion 9. UNIVERSITY ADMINISTRATION OF RESEARCH SPACE AND TEACHING LOADS: MANAGERS WHO DO NOT KNOW WHAT THEIR WORKERS ARE DOING
£27.90
John Wiley and Sons Ltd Decisions and Organizations
Book Synopsisaeo Previously unpublished lectures by the inspirational leader in organizational theory, James March. aeo Uses great works of literature to explore the problems of leadership, for example 'War and Peace', 'Othello', and 'Don Quixote'.Table of ContentsIntroduction: A chronicle of speculations about organizational decision-making 1 Part I The Allocation of Attention 1 Organizational structure and pricing behavior in an oligopolistic market 25 2 Models in a behavioral theory of the firm 37 3 Financial adversity, internal competition and curriculum change in a university 61 4 Managerial perspectives on risk and risk-taking 76 Part II Conflict in Organizations 5 The business firm as a political coalition 101 6 The power of power 116 7 Implementation and ambiguity 150 Part III Adaptive Rules 8 Footnotes to organizational change 167 9 A model of adaptive organizational search 187 10 Learning from experience in organizations 219 11 Decision-making and postdecision surprises 228 Part IV Decision-Making under Ambiguity 12 The technology of foolishness 253 13 Bounded rationality, ambiguity and the engineering of choice 266 14 A garbage can model of organizational choice 294 15 The uncertainty of the past: organizational learning under ambiguity 335 16 Performance sampling in social matches 359 17 Ambiguity and accounting: the elusive link between information and decision-making 384 18 Information in organizations as signal and symbol 409 19 Gossip, information and decision-making 429 Index 443
£28.49
Wiley Quantitative Methods
Book SynopsisAn introduction to quantitative methods delivering the knowledge and skills required to process, utilize and manipulate numerical information of the type and style found in the business environment. The practical application of quantitative methods is emphasized. An additional unit on basic mathematics is included which is suitable for students enrolling on business studies programs without formal mathematical qualifications. Contents include: foundation mathematics and business mathematics; data presentation; linear programming; regression and correlation analysis; probability and probability distribution.Table of Contents1. Basic Mathematics. 2. Business Mathematics. 3. Data Presentation. 4. Linear Programming. 5. Regression and Correlation. 6. Probability. 7. Probability Distributions. 8. Sampling. 9. Index Numbers and Time Series.
£27.19
Wiley Management Accounting
Book SynopsisA comprehensive introduction to management accounting, enabling students to develop an understanding of the importance of accounting as a management tool, for example in: Using and interpreting accounting to allow rational decisions to be made. Making and implementing plans based on accounting decisions. Exercising financial control over organizations. Contents include: costs and decision making; investment appraisal; cost-volume-profit analysis, full costing; budgets and budgetary control; standard costs and variance analysis; evaluation of divisional performance.Table of Contents1. An Introduction to Management Accounting. 2. Relevant Costs for Decision Making. 3. Investment Decisions. 4. Further Aspects of Investment Decision Making. 5. Cost-Volume-Profit Analysis. 6. Full (Total) Costing. 7. Budgets and Budgetary Control. 8. Control Through Variances. 9. Divisional Performance Measurement and Control.
£27.19
John Wiley and Sons Ltd The Pursuit of Organizational Intelligence
Book Synopsis* Acts as a sequel to Marcha s earlier Decisions and Orgainzations. * Brings together the writings of one of the leading figures in the field of decision making and organizational theory. * Reflects the shift in Marcha s thinking and organizational theory generally. .Trade Review"The March collection is superb." Hans Pennings, Wharton School of Business, University of Pennsylvania.Table of Contents1. Introduction 1Part I Decisions In Organizations 11 2. Understanding How Decisions Happen in Organizations 13 3. Continuity and Change in Theories of Organizational Action 39 4. Institutional Perspectives on Political Institutions (with Johan P. Olsen) 52Part II Learning In Organizations 73 5. Organizational Learning (with Barbara Levitt) 75 6. The Evolution of Evolution 100 7. Exploration and Exploitation in Organizational Learning 114 8. Learning from Samples of One or Fewer (with Lee S. Sproull, and Michal Tamuz) 137 9. Adaptive Co-ordination of a Learning Team (with Pertti H. Lounamma) 156 10. The Future, Disposable Organizations, and the Rigidities of Imagination 179 11. The Myopia of Learning (with Daniel A. Levinthal) 193 Part III Risk Taking In Organizations 223 12. Wild Ideas: The Catechism of Heresy 225 13. Variable Risk Preferences and Adaptive Aspirations 229 14. Variable Risk Preferences and the Focus of Attention (with Zur Shapira) 251 15. Learning to Be Risk Averse 279Part IV The Giving and Taking of Advice 305 16. Model Bias in Social Action 307 17. Organizational Consultants and Organizational Research 325 18. Organizational Performance as a Dependent Variable (with Robert I. Sutton) 338 19. Science, Politics, and Mrs. Gruenberg 355 20. Education and the Pursuit of Optimism 363 21. A Scholar's Quest 376Index 380
£28.49
John Wiley and Sons Ltd The Blackwell Handbook of Organizational Learning
Book Synopsis* The definitive up--to--date guide to the field. * Original contributions by the leading scholars of Organizational Learning and Knowledge Management world--wide. * Editors internationally recognised authorities. * Handbook shows links between a knowledgea and a learninga literatures.Trade Review"The handbook shows perfectly what has been achieved in the field of KM and OL, but also clearly demonstrates the gaps in our research and the need to start a dialogue, to fight and unite, to build bridges between old and emerging management disciplines." Organization StudiesTable of ContentsList of Figures. List of Tables. List of Contributors. Foreword: Karl E. Weick. Part I: Disciplinary Perspectives:. Introduction: Watersheds Of Organizational Learning And Knowledge Management: Mark Easterby-Smith (Lancaster University)and Marjorie A. Lyles (Indiana University). 1. Psychological Perspectives Underlying Theories of Organizational Learning: Robert Defillippi (Suffolk University) and Suzyn Ornstein (Suffolk University). 2. Social Learning Theory: Learning As Participation In Social Processes: Bente Elkjaer (Danish University of Education). 3. The Role of Information and Communication Technologies In Knowledge Management Initiatives: Niall Hayes (Lancaster University) and Geoff Walsham (University of Cambridge). 4. Knowledge Management: What Can Organizational Economics Contribute? Nicolai J. Foss (Copenhagen Business School) and Volker Mahnke (Copenhagen Business School). 5. Knowledge Management: The Information Technology Dimension: Maryam Alavi (Emory University) and Amrit Tiwana (Emory University). Part II: Learning And Knowledge In Organizations:. 6. Organizational Learning And Knowledge Management: Toward An Integrative Framework: Dusya Vera (University of Western Ontario) and Mary Crossan (University of Western Ontario). 7. Organizations As Learning Portfolios: Anthony J. Dibella (East Greenwich and Worcester Polytechnic Institute). 8. Framework For The Development of Communities Of Practice In A Corporate Environment: Josh Plaskoff (Eli Lilly and Company). 9. Understanding Outcomes Of Organizational Learning Interventions: Amy C. Edmondson (Harvard Business School) and Anita Williams Woolley (Harvard Business School). 10. The Impact Of Intercultural Communication On Global Organizational Learning: Sully Taylor (Portland State University), Joyce S. Osland (Portland State University) and Dr Robert B. Pamplin. 11. Knowledge Seeking FDI And Learning Across Borders: Shige Makino (Chinese University of Hong Kong) and Andrew C. Inkpen (American Graduate School of International Management). 12. Beyond Alliances: Towards A Meta-Theory Of Collaborative Learning: Jane E. Salk (University of Texas at Dallas)and Bernard L. Simonin (Tufts University). 13. Knowledge Management And Competitive Advantage: Bala Chakravarthy (IMD), Sue McEvily (University of Pittsburgh), Yves Doz (INSEAD) and Devaki Rau (Northern Illinois University). 14. Absorptive Capacity: Antecedents, Models, And Outcomes: Frans A. J. Van Den Bosch (Erasmus University Rotterdam), Raymond Van Wijk (Erasmus University Rotterdam), and Henk W. Volberda (Erasmus University Rotterdam),. 15. Narrative Knowledge In Action: Adaptive Abduction As A Mechanism For Knowledge Creation And Exchange In Organizations: Caroline A. Bartel (New York University) and Raghu Garud (New York University). Part III: Organizational Knowledge And KM:. 16. Dominant Logic, Knowledge Creation, And Managerial Choice: Richard A. Bettis (University of North Carolina at Chapel Hill) and Sze-Sze Wong (Duke University). 17. Innovation And Knowledge Management: Scanning, Sourcing, And Integration: Paul Almeida (Georgetown University), Anaupama Phene (University of Utah), David Eccles & Rob Grant (Georgetown University). 18. Knowledge Sharing And The Communal Resource: Georg Von Krogh (University of St Gallen). 19. Organizational Forgetting: Pablo Martin De Holan (University of Alberta) and Faculté Saint-Jean. 20. Do We Really Understand Tacit Knowledge? Haridimos Tsoukas. 21. Knowledge And Networks: Raymond Van Wijk (Erasmus University Rotterdam), Frans A. J. Van Den Bosch (Erasmus University Rotterdam), Henk W. Volberda (Erasmus University Rotterdam). 22. The Political Economy Of Knowledge Markets In Organizations: Rob Cross (University of Virginia) and Laurence Prusak (IBM Institute for Knowledge-based Organizations). 23. Barriers To Creating Knowledge: Mikelle A. Calhoun (New York University) and William H. Starbuck (New York University). Part IV: Problematizing OL And Knowledge:. 24. Discourses of Knowledge Management And The Learning Organization: Their Production And Consumption: Harry Scarbrough (University of Warwick). 25. Stickiness: Conceptualizing, Measuring, And Predicting Difficulties To Transfer Knowledge Within Organizations: Gabriel Szulanski (University of Pennsylvania) & Rossella Cappetta (Bocconi University). 26. Social Identity And Organizational Learning: John Child (University of Birmingham) and Suzana Rodrigues (University of Birmingham). 27. Emotionalizing Organizational Learning: Stephen Fineman (University of Bath). 28. Learning From Organizational Experience: John S. Carroll (MIT Sloan School of Management), Jenny W. Rudolph (Boston College) and Sachi Hatakenaka (MIT Sloan School of Management). 29. Deliberate Learning And The Evolution Of Dynamic Capabilities: Maurizio Zollo (INSEAD)and Sidney G. Winter (University of Pennsylvania). 30. Semantic Learning As Change Enabler: Relating Organizational Identity & Organizational Learning: Kevin G. Corley (Penn State University) & Dennis A. Gioia (Penn State University). 31. Organizational Learning And Knowledge Management: Agendas For Future Research: Marjorie A. Lyles (Indiana University) and Mark Easterby-Smith (Lancaster University). Index
£91.80
John Wiley and Sons Ltd Learning By Design Building Sustainable
Book SynopsisThis book advances a design--based approach for the investigation and creation of sustainable organizations. The learning--by--design framework is utilized to examine learning in six successful companies in different industries and national settings and provides a roadmap for improving systematic learning in organizations.Trade Review“It provides a much-needed bridge from an organizational learning literature that is often abstract and idiosyncratic to concrete organizational learning mechanisms that can make the space for adaptive learning to occur for individuals, teams and the organization. Shani and Docherty have created a book that is valuable for both scholars and practitioners in management and organizational learning.” David A. Kolb, Case Western Reserve University, Cleveland, Ohio, USA “Collective design is certainly one of the main issues for the advancement of management and social sciences, and by adopting a learning perspective Shani and Docherty offer fresh, perfectly grounded, and valuable views to the field, both in theory and practice." Armand Hatchuel, Ecole des Mines de Paris, Paris, France “These authors have been pioneers in the area of organizational learning. The insights and experience on which they draw, backed by recent case examples, are a major strength of the book and make it a valuable resource for practitioners in industry and for students of organizational learning and change.” Bengt Stymne, Stockholm School of Economics, Stockholm, Sweden "This book belongs to the management literature, but as so few libraries have become learning organisations that it would be good if more managers read books like this one" Electronic LibraryTable of Contents1. The Critical Need for Learning by Design. 2. Competitive Strategy, Sustainablility and Learning. 3. Individual Competencies, Learning and Performance. 4. Designing Business-focused Teams. 5. Transformation and Learning. 6. Development Processes, Learning and Competitiveness. 7. Knowledge Management Processes and Learning. 8. Learning in Multi Stakeholder Network. 9. Designing Sustainable Learning Organization. 10. Learning by Design: Change and Future. Index
£28.04
Princeton University Press Rational Decisions
Book SynopsisExplains the foundations of Bayesian decision theory and shows why Savage restricted the theory's application to small worlds. This title discusses the various philosophical attitudes related to the nature of probability and offers resolutions to paradoxes believed to hinder further progress.Trade Review"This short, ambitious book is intended to appeal to the presumed curiosity of economists, statisticians, and philosophers as to what constitutes rationality in scientific induction. Binmore, a game theorist aware of the daunting complexity of his subject matter for nonspecialists, has gone to great pains in making his work accessible, even offering marginal symbols to indicate the substantial portions of the text best avoided by readers lacking the author's appetite for mathematical data."--Choice "Rational Decisions contains a wealth of stimulating arguments and thought-provoking claims. It would be an excellent text for an advanced seminar in decision theory, particularly for students with a solid technical background. And no economist, philosopher or political scientist seriously interested in theories of rational decision-making can afford to ignore Binmore's controversial and iconoclastic claims."--Jose Luis Bermudez, Economics and Philosophy "[T]he book constitutes an interesting contribution to this area of research rewarding for philosophers, economists, psychologists, and mathematicians alike."--Reinhard Slick, Mathematical Reviews "It is an original and stimulating book. I enjoyed it very much, and expect that you may too."--Brian Skyrms, British Journal for Philosophy of ScienceTable of ContentsPreface ix Chapter 1: Revealed Preference 1 1.1 Rationality? 1 1.2 Modeling a Decision Problem 2 1.3 Reason Is the Slave of the Passions 3 1.4 Lessons from Aesop 5 1.5 Revealed Preference 7 1.6 Rationality and Evolution 12 1.7 Utility 14 1.8 Challenging Transitivity 17 1.9 Causal Utility Fallacy 19 1.10 Positive and Normative 22 Chapter 2: Game Theory 25 2.1 Introduction 25 2.2 What Is a Game? 25 2.3 Paradox of Rationality? 26 2.4 Newcomb's Problem 30 2.5 Extensive Form of a Game 31 Chapter 3: Risk 35 3.1 Risk and Uncertainty 35 3.2 Von Neumann and Morgenstern 36 3.3 The St Petersburg Paradox 37 3.4 Expected Utility Theory 39 3.5 Paradoxes from A to Z 43 3.6 Utility Scales 46 3.7 Attitudes to Risk 50 3.8 Unbounded Utility? 55 3.9 Positive Applications? 58 Chapter 4: Utilitarianism 60 4.1 Revealed Preference in Social Choice 60 4.2 Traditional Approaches to Utilitarianism 63 4.3 Intensity of Preference 66 4.4 Interpersonal Comparison of Utility 67 Chapter 5: Classical Probability 75 5.1 Origins 75 5.2 Measurable Sets 75 5.3 Kolmogorov's Axioms 79 5.4 Probability on the Natural Numbers 82 5.5 Conditional Probability 83 5.6 Upper and Lower Probabilities 88 Chapter 6: Frequency 94 6.1 Interpreting Classical Probability 94 6.2 Randomizing Devices 96 6.3 Richard von Mises 100 6.4 Refining von Mises' Theory 104 6.5 Totally Muddling Boxes 113 Chapter 7: Bayesian Decision Theory 116 7.1 Subjective Probability 116 7.2 Savage's Theory 117 7.3 Dutch Books 123 7.4 Bayesian Updating 126 7.5 Constructing Priors 129 7.6 Bayesian Reasoning in Games 134 Chapter 8: Epistemology 137 8.1 Knowledge 137 8.2 Bayesian Epistemology 137 8.3 Information Sets 139 8.4 Knowledge in a Large World 145 8.5 Revealed Knowledge? 149 Chapter 9: Large Worlds 154 9.1 Complete Ignorance 154 9.2 Extending Bayesian Decision Theory 163 9.3 Muddled Strategies in Game Theory 169 9.4 Conclusion 174 Chapter 10: Mathematical Notes 175 10.1 Compatible Preferences 175 10.2 Hausdorff's Paradox of the Sphere 177 10.3 Conditioning on Zero-Probability Events 177 10.4 Applying the Hahn-Banach Theorem 179 10.5 Muddling Boxes 180 10.6 Solving a Functional Equation 181 10.7 Additivity 182 10.8 Muddled Equilibria in Game Theory 182 References 189 Index 197
£28.80
Princeton University Press Cents and Sensibility
Book SynopsisTrade Review"Focusing mostly on integrating exposure to great realist novels (such as Anna Karenina, Middlemarch, and War and Peace) into economics education, the authors use three case studies on, respectively, higher education, the family, and the economic development of nations to make an insightful and compelling argument. Morson and Schapiro succeed in finding new ways of thinking about big issues as well as new ways to read classic novels... The case studies read like popular nonfiction. There's immense joy to be found throughout this work on thinking with creativity and passion."--Publishers WeeklyTable of ContentsAcknowledgments ix 1 Spotting the Spoof: The Value of Telling Stories Out of (and in) School 1 Twin Crises 4 The Dehumanities 5 Humanomics 8 A Return to the "Real" Adam Smith 18 The Value of Telling Stories Out of (and in) School 20 Two Stories 23 2 A Slow Walk to Judgment: Hedgehogs and Foxes, Wisdom and Prediction 46 3 The Power and Limits of the Economic Approach: Case Study 1-How to Improve American Higher Education 64 Enrollment Management 65 Who Teaches Undergraduates? 80 Data Reporting 87 The Allocation of State Operating Subsidies 98 The Federal Interest in Enrollment, Completion, and Matching 105 4 Love Is in the Air ... or at Least in the Error Term: Case Study 2-What Economists Can and Cannot Teach Us about the Family 119 Do Preferences Change? 126 The Economics of the Intimate 129 Children 138 Crime and Punishment 144 Three Responses to the Economic Model 147 Irrationality of the Second Order 150 Selling Kidneys 153 A Foxy Approach to Economic Demography 162 5 The Ultimate Question: Case Study 3-Why Do Some Countries Develop Faster Than Others? Economics, Culture, and Institutions 167 The Hedgehog of Geography 169 Foxy and Other Economists 180 The Harm That Hedgehogs Do 195 6 The Best of the Humanities 200 Justifying the Humanities 206 The Humanities as Often Taught 209 Why Not Just Read SparkNotes? 212 Overcoming the Human 213 Character and Nanocharacter 216 Ethics and Stories 218 Experience from Within 222 Globalization 232 World Literature and the Curriculum 234 Writing and Argument 238 Conclusion 241 7 De-hedgehogizing Adam Smith: The Economics That Might Be 243 Sympathy and Empathy 248 Theory as Anti-Theory 249 Smith the Novelist 252 Negative Pluralism 254 Rethinking the Invisible Hand 255 What Humanists Can Learn from Economists 259 Humanism and Behavioral Economics 261 8 Humanomics: A Dialogue of Disciplines 288 Index 295
£29.75
Pluto Press Augmented Exploitation
Book SynopsisArtificial intelligence should be changing society, not reinforcing capitalist notions of workTrade Review'Brings together a range of unmissable views across the contemporary spectrum of technology-driven labour relations' -- Dr. Ivan Williams Jimenez, Policy and Development Manager at the Institution of Occupational Safety and Health, UK'A path-breaking book offering unparalleled insights. Moore and Woodcock re-affirm their position as leaders in this field' -- Premilla D'Cruz, Professor of Organizational Behaviour Area, Indian Institute of Management Ahmedabad (IIMA)Table of ContentsFigures Series Preface Acknowledgements Introduction: AI: Making it, Faking it, Breaking it - Phoebe V. Moore and Jamie Woodcock PART I - MAKING IT 1. AI Trainers: Who is the Smart Worker Today? - Phoebe V. Moore 2. Work Now, Profit Later: AI Between Capital, Labour and Regulation - Toni Prug and Paško Bilić 3. Delivering Food on Bikes: Between Machinic Subordination and Autonomy in the Algorithmic Workplace - Benjamin Herr 4. Putting the Habitus to Work: Digital Prosumption, Surveillance and Distinction - Eduard Müller 5. The Power of Prediction: People Analytics at Work - Uwe Vormbusch and Peter Kels PART II - FAKING IT 6. Manufacturing Consent in the Gig Economy - Luca Perrig 7. Automated and Autonomous? Technologies Mediating the Exertion and Perception of Labour Control - Beatriz Casas González 8. Can Robots Produce Customer Confidence? Contradictions Among Automation, New Mechanisms of Control and Resistances in the Banking Labour Process - Giorgio Boccardo PART III - BREAKING IT 9. It Gets Better With Age: AI and the Labour Process in Old and New Gig-Economy Firms - Adam Badger 10. Self-Tracking and Sousveillance at Work: Insights from Human-Computer Interaction and Social Science - Marta E. Cecchinato, Sandy J. J. Gould and Frederick Harry Pitts 11. Breaking Digital Atomisation: Resistant Cultures of Solidarity in Platform-Based Courier Work - Heiner Heiland and Simon Schaupp 12. Resisting the Algorithmic Boss: Guessing, Gaming, Reframing and Contesting Rules in App-Based Management - Joanna Bronowicka and Mirela Ivanova Notes on Contributors Index
£72.25
Kogan Page Ltd How to be a Brilliant Thinker
Book SynopsisPaul Sloane is an experienced speaker, course leader and facilitator as well as a leading author of lateral thinking puzzles with some 17 books published. He is a recognised authority on innovation and creative speaking and he speaks and gives workshops on these subjects to leading corporations around the world. He has written The Leader's Guide to Lateral Thinking Skills and The Innovative Leader, also published by Kogan Page.Trade Review"This marvellous new book reveals to how jump out of your well-worn mental habits, beliefs and assumptions and into some powerful, profitable new ways of thinking. If you want to make an impact in your world, then read How to be a Brilliant Thinker!" * Chuck Frey, Founder and Publisher, InnovationTools.com *Table of Contents Chapter - 01: The need for different thinking; Chapter - 02: Consider the opposite; Chapter - 03: Confront assumptions; Chapter - 04: Analyse problems; Chapter - 05: Ask questions; Chapter - 06: Think in combinations; Chapter - 07: Parallel thinking; Chapter - 08: Think creatively; Chapter - 09: Think laterally; Chapter - 10: Think what no one else thinks; Chapter - 11: Evaluate ideas; Chapter - 12: Make difficult decisions; Chapter - 13: Develop your verbal thinking; Chapter - 14: Think mathematically; Chapter - 15: Get to grips with probability; Chapter - 16: Think visually; Chapter - 17: Develop your emotional intelligence; Chapter - 18: Be a brilliant conversationalist; Chapter - 19: Win arguments; Chapter - 20: Ponder; Chapter - 21: Maximize your memory; Chapter - 22: Experiment, fail and learn; Chapter - 23: Tell stories; Chapter - 24: Think humorously; Chapter - 25: Think positively; Chapter - 26: Set goals; Chapter - 27: Prioritize and focus; Chapter - 28: Turn thinking into action; Chapter - 29: Common thinking errors; Chapter - 30: Boost your brain; Chapter - 31: Games for brilliant thinkers; Chapter - 32: Summary – a checklist for the brilliant thinker
£16.09
Kogan Page Ltd Business and Financial Models
Book SynopsisClive Marsh has worked for Capgemini, Ernst & Young, IBM UK, Shell and several niche consultancies, and is a member of the Chartered Banker Institute's academic team. He has a Masters Degree in Strategic Financial Management, is a Chartered Banker and Fellow of the Chartered Banker Institute, an Associate Chartered Accountant of the New Zealand Institute of Chartered Accountants and a Fellow of the Chartered Management Institute. A regular contributor to financial and business journals, Clive is the author of a number of books, including Financial Management for Non-Financial Managers (also published by Kogan Page).Trade Review"An excellent book that explains how to visualise and create pertinent and accurate business models within the current economic context. Clive has drawn a straight line from visual thinking and defining the critical questions through to creating useful and relevant financial business models." * Nikki Cole, Council Member, Brunel University *"A highly valuable, totally practical and fully integrated toolkit that makes essential reading for anyone looking to negotiate the turbulent economic climate... If you want to be guided in using business models to underpin practical strategies to develop all aspects of your business then you need look no further than this great book!" * Phil Ryan, MD, The Management Centre, Bangor Business School *"Clive Marsh's book demonstrates that he is a practitioner of the art of Financial Management not just an academic. It is a splendid introduction to the subject with lots of good examples which are easy to grasp and apply. It should improve the strategic financial understanding of managers of companies large and small. It deserves to be widely read." * Angus Cater, Chairman, SFS Group Limited *Table of Contents Chapter - 00: Introduction; Chapter - 01: Stages in the development of a business and financial model; Chapter - 02: Developing the research question and output definition; Chapter - 03: Visual thinking to develop fundamental questions; Chapter - 04: Input definition; Chapter - 05: Scenario identification; Chapter - 06: Building a simple model; Chapter - 07: Using charts; Chapter - 08: Modelling budgets; Chapter - 09: Sales budgets; Chapter - 10: Production – material, labour and direct overhead budgets; Chapter - 11: Fixed assets and depreciation; Chapter - 12: Managing and modelling cash flow and working capital; Chapter - 13: Investment appraisal models; Chapter - 14: The cost of capital; Chapter - 15: Business valuation models; Chapter - 16: Performance indicators; Chapter - 17: Modelling the company balance sheet, P&L and ratio analysis; Chapter - 18: Financial functions; Chapter - 19: Building a business model; Chapter - 20: Modelling projects; Chapter - 21: Integration, complexity and business models; Chapter - 22: Business models for the green economy
£28.49
Kogan Page Ltd Risk Management
Book SynopsisPaul Hopkin is Technical Director at the Association of Insurance and Risk Managers (AIRMIC) and a Fellow of the Institute of Risk Management. He was previously Director of Risk Management for The Rank Group Plc and prior to that Head of Risk Management at the BBC. He is regular speaker at conferences across the world on a range of risk management topics and author of the classic IRM textbook, Fundamentals of Risk Management, also published by Kogan Page.Trade Review"Paul has brought together some very useful and practical risk management guidance, for business leaders and managers of small and medium sized companies, to enhance and protect business performance over the long term. It is a treasure trove of ideas and concepts." * John Ludlow, SVP Global Risk Management IHG *"Paul Hopkin brings decades of experience in the application of the key principles and the practice of risk management... All managers with operational responsibilities, not just risk managers, will find a great deal of useful material in this book. Other senior managers, even Board members, will also find much to learn in the chapters covering risk communication and risk governance." * Alan Punter, Visiting Professor in Risk Financing, Cass Business School *"Well structured, with checklists, text boxes, diagrams, further reading references and lots of examples, this book is a joy to read, either cover-to-cover or dipping into it as an introduction to the subject." * Steve Fowler, Chief Executive of the Institute of Risk Management *"This practical guide to risk management will serve as a useful map for any risk manager seeking to enhance business and performance through the various pillars of the practice. In this, Paul Hopkin's second title published by Kogan Page (following Fundamentals of Risk Management), his jargon-free account of the nature of risk and of its relevance to the business model takes the reader on a comprehensive journey from risk assessment, through to response, communication and governance; advocating a proactive and appropriate treatment of risk throughout." * Deborah Ritchie, Continuity, Insurance & Risk Magazine *Table of Contents Chapter - 00: Introduction; Section - ONE: Risk agenda; Chapter - 01: Relevance of the risk agenda; Chapter - 02: Drivers of risk management; Chapter - 03: Features of risk management; Chapter - 04: Planning the risk agenda; Section - TWO: Risk assessment; Chapter - 05: Relevance of risk assessment; Chapter - 06: Analysing potential impact; Chapter - 07: Evaluating anticipated consequences; Chapter - 08: Utilizing risk assessments; Section - THREE: Risk response; Chapter - 09: Relevance of risk response; Chapter - 10: Designing risk controls; Chapter - 11: Disaster recovery and business continuity; Chapter - 12: efficiency and effectiveness of controls; Section - FOUR: Risk communication; Chapter - 13: Relevance of risk communication; Chapter - 14: Risk architecture and protocols; Chapter - 15: Risk action plan; Chapter - 16: Risk reporting; Section - FIVE: Risk governance; Chapter - 17: Relevance of risk governance; Chapter - 18: Providing risk assurance; Chapter - 19: governance of emerging risks; Chapter - 20: Risk and stakeholder expectations
£28.49
Kogan Page Ltd Social Entrepreneurship and Innovation
Book SynopsisKen Banks, founder of global non-profit organization kiwanja.net, devotes himself to the application of mobile technology for positive social and environmental change in the developing world. He is a PopTech Fellow, a Tech Awards Laureate, an Ashoka Fellow and a National Geographic Emerging Explorer. He was appointed Entrepreneur in Residence at CARE International in 2015, elected a Fellow of the Royal Society of Arts in 2012, and in 2013 he was nominated for the prestigious TED Prize.Trade Review"Full of hope. A book that will inspire." * Peter Gabriel, Musician *"I believe this collection will inspire more than a few readers to explore their passions and translate them into incremental stories of meaningful change." * Alex Moen, Vice President of Explorer Programs, National Geographic *"This important, timely book gives the reader an invaluable insight into the workings of the world of social entrepreneurship. It is a must-read for students, practitioners, policy-makers and anyone with a passing interest in how to work for the greater good." * Professor Klaus Schwab, Founder of the World Economic Forum and Co-Founder of the Schwab Foundation for Social Entrepreneurship *"The world's most challenging problems are being taken on by people motivated by their personal passions, informed by their deep understanding of local realities and shaped by their frustration with inadequate solutions. Ken Banks and the other remarkable innovators here offer inspiration and insight into building practical solutions while calling into question established wisdom about social innovation." * Ethan Zuckerman, Director of the Centre for Civic Media, MIT *"This book is a refreshing antidote to pessimism about the potential of individuals influencing 'social change.' The author of each chapter has a personal story to tell, but each in such a way that it helps us to better understand the different ways it is possible to make that change happen." * Dr. Elizabeth Harrison, Head of International Development, University of Sussex *Table of Contents Chapter - 00: Introduction [Ken Banks of kiwanja.net]; Chapter - 01: Wonders of the Solar System: Reducing Maternal Mortality in Developing Regions [Laura Stachel of We Care Solar]; Chapter - 02: Closing Latin America's Digital Divide [Rodrigo Baggio of Centre for Digital Inclusion (CDI)]; Chapter - 03: Patent Wars: Fighting Big Pharma to Enable Access to Drugs for All [Priti Radhakrishnan of I-MAK]; Chapter - 04: Data Science, Technology and Design for Social Justice [Jessica Anderson and Joumana al Jabri of Visualizing Impact]; Chapter - 05: Bringing the Silicon Valley Revolution in Technology and Business to Global Healt [Joel Selanikio of Magpi]; Chapter - 06: Food Waste Meets Food Poverty: Closing the Loop [Kelvin Cheung and Michael Norton of Foodcycle]; Chapter - 07: Innovation in Africa's Silicon Savannah [Erik Hersman of Ushahidi]; Chapter - 08: Touch-Based Treatment for Autism [Louisa Silva of Qigong Sensory Training Institute (QSTI)]; Chapter - 09: Reconnecting the Disconnected: A Story of Technology, Refugees and Finding Lost Family [David and Christopher Mikkelsen of Refugees United]; Chapter - 10: Let a Billion Readers Bloom [Brij Kothari of Planet Read]; Chapter - 11: Keep Calm and Dream in Tunisia: Supporting Sustainable Development in Tunisia and North Africa Through Empowering Youth, Women and Farmers [Sarah Toumi of Dream in Tunisia]; Chapter - 12: The Reluctant Geneticist [Sharon Terry of Genetic Alliance]; Chapter - 13: Power to the People: Reengineering Democracy [Tarik Nesh Nash of Govright]
£37.99
Kogan Page Professional Services Leadership Handbook
Book SynopsisNigel Clark is a non-executive director of the Professional Services Marketing Group. He is also the editor and lead author of the Professional Services Marketing Handbook, published by Kogan Page.Ben Kent is the founder-director of insight-led consultancy Meridian West. Ben advises leading professional and financial services firms and provides strategic research, consultancy and training.Alastair Beddow is a director at Meridian West, working with firms of all sizes to develop engaging, differentiated and successful client leading strategies.Adrian Furner is Managing Director of Kommercialize, a practitioner-led advisory firm focused on commercial excellence.Trade Review"This eminently practical handbook guides successful professionals on how to build the additional personal competencies they need to stand out as effective leaders. Through a robust interview process with industry leaders, as well as their many years of collective consulting experiences, the authors present a series of thoughtful frameworks and a synthesis of well-constructed leadership lessons. It all amounts to a really useful companion for those who have committed themselves to making the challenging personal transitions ahead - tomorrow's leaders!" * David Bowerin, former Head of Strategic Marketing at Citigroup *"The Professional Services Leadership Handbook is an excellent tool for future and experienced leaders operating in a dynamic, and ever changing business-to-business environment, where differentiation is a critical success factor, and where leaders often misunderstand how to lead. This is a must read handbook." * Michelle Jones, Chief Communications and Investor Relations Officer, CH2M *"The authors successfully distinguish the difference between delivering projects and leading professional services firms...This book helps to guide anyone in the industry from project / delivery management to leading teams and businesses to optimise performance." * Marc Barone, AECOM Sector Leader, Water EMIA *"At last a professional services leadership guide that's based on well researched and real experiences, I would recommend this is read by anyone who seriously wants to gain an extra edge." * Dennis Markey, FRICS *"An essential read if you are either a leader or an adviser to the top team of a professional services firm." * Gail Jaffa, Managing Partner, PSMG *"The Professional Services Leadership Handbook is really interesting, hugely practical and a thoroughly good read. Professionals entering the unfamiliar world of leadership will find clear, readable and entertaining advice, peppered with insights from firm leaders. The "how to" approach to knotty issues such as strategy, profitability and client focus is particularly helpful, as is the focus on you as a leader and how you can develop the right skills and mind-set. If you are a leader, or you want to be one, keep this book close, as it will be an invaluable companion. I wish it had been written twenty years ago!" * Nick Holt, Partner at SR Search and former Managing Partner, KLegal *Table of Contents Section - ONE: Business Leadership; Chapter - 01: Vision – How to Create and Implement a Robust Strategic Plan; Chapter - 02: Innovation – How to Reap the Benefits of Innovation in your Firm; Chapter - 03: Performance – How to Improve the Profitability of Client Engagements; Section - TWO: Client Leadership; Chapter - 04: Understanding – How to Stay Attuned to the Changing Needs of your Clients and Markets; Chapter - 05: Connecting – How to Foster a Client-Focused Culture in your Firm; Chapter - 06: Sales – How to Improve your Firm’s Client Development Success; Section - THREE: People Leadership; Chapter - 07: "Future-Fit" – How to Foster a Commercial Mind-Set in your Firm; Chapter - 08: Motivate and Collaborate – How to Create High-Performing Teams; Chapter - 09: Performance – How to Establish a Culture of Continuous Improvement; Section - FOUR: Self Leadership; Chapter - 10: Forward Reflection – How to Assess your Leadership Potential; Chapter - 11: Capability – How to Develop the Skills, Competencies and Experiences to be a Successful Leader; Chapter - 12: Balance – How to Succeed as a Leader without Burning Out
£37.99
Kogan Page Ltd Rethinking Reputational Risk
Book SynopsisAnthony Fitzsimmons is Chairman of Reputability LLP and an authority and leading thinker on reputational risk and the propensity of behavioural and organizational risks to cause reputational damage. Derek Atkins BSc PhD MIMMM CEng FCIM FCII Chartered Insurer was a visiting Professor at Cass Business School, London, teaching risk management, reputational risk, and insurance, and a partner in Reputability LLP. He was the co-author of a dozen books.Trade Review"An exceptional book for learning at every level - whether you are a business school student or a chief executive; Prime Minister or a new recruit into the civil service." * Lord Owen CH FRCP, Former UK Foreign Secretary and author of 'The Hubris Syndrome' *"The authors have examined trust in business through the lens of reputational risk and identified themes that really matter. Their well-illustrated commentary is good read for business leaders at all levels." * Dame Alison Carnwath, Company Chair, Audit Committee Chair, NED and Supervisory board member *"This book is written in the riveting style worthy of a subject often overlooked. The authors' discussion of collateral damage and guilt by association was especially intriguing." * Senator Bob Graham, Co-Chairman of the National Presidential Commission on the Deepwater Horizon Disaster *"The authors highlight the role of culture and conduct and of the wider responsibilities of organisations to their customers and to the public. I much endorse their recommendations to business leaders. It is instructive to see this subject handled with such conviction and clarity." * Sir Winfried Bischoff, Chairman, Financial Reporting Council *"The authors show why the most valuable core competence for leaders everywhere is the ability to understand how people actually feel, think and behave, and how to manage risks from people effectively. This is just as important for government and the public sector as for private sector organisations." * Richard Bacon MP, Deputy Chairman, House of Commons Public Accounts Committee *"This thoroughly enjoyable book is a must-read for leaders of all organizations at all levels, right up to the board and its leadership." * Dr Kiyoshi Kurokuwa, Chairman of the Independent Investigation Commission of Fukushima Nuclear Accident by the National Diet of Japan *"I very much welcome this book as a comprehensive and insightful study into one of the most critical but often neglected aspects of risk management - reputational risk." * John Hurrell, Chief Executive of AIRMIC *"Rethinking Reputational Risk is an excellent contribution to the understanding of reputation as a key indicator of the quality of a company's leadership, culture and material stakeholder relationships." * Colin Melvin, Head of Global Stewardship, Hermes Investment Management *"This book will be chastening reading for company board members. Other readers will be fascinated, and also horrified, by the systematic risk-blindness of those who oversee our largest and most powerful companies." * Professor Andrew Hopkins, author of 'Risky Rewards: How company bonuses affect safety’ *Table of Contents Section - ONE: Rethinking Chapter - 01: Introduction Chapter - 02: Reputation Basics Chapter - 03: How Reputations are lost Chapter - 04: What is Reputational Risk? Chapter - 05: The hole in Classical Risk Management Chapter - 06: Stakeholder Behaviour Chapter - 07: Risks from failing to communicate and learn Chapter - 08: Character, Culture and Ethos Chapter - 09: Incentives Chapter - 10: Complexity Chapter - 11: Board composition, Skill, Knowledge, Experience and Behaviour Chapter - 12: Risks from Strategy and Change Chapter - 13: Incubation and complacency Chapter - 14: The special role – and Risks – of leaders Section - TWO: Case studies Chapter - 15: BP: Texas City Explosion Chapter - 16: BP: Deepwater Horizon Chapter - 17: Tesco PLC Chapter - 18: American International Group (AIG) Chapter - 19: EADS Airbus A380 Chapter - 21: Volkswagen Chapter - 22: Mid Staffordshire NHS Foundation Trust (Stafford Hospital) Section - THREE: Practicalities Chapter - 23: The way forward Chapter - 24: System Basics – Getting to ‘go’ Chapter - 25: Setting up the Reputational Risk Management System Chapter - 26: Operating the Reputational Risk Management System
£33.24
Kogan Page Ltd Risk Maturity Models
Book SynopsisDomenic is a practicing Chief Risk Officer and senior risk, governance and compliance consultant. An Australian expatriate based in Dubai UAE, Domenic specializes in bringing organizations 'up the risk maturity curve' and building risk practitioner tools for implementing ERM, ISO 31000:2009 and COSO ERM. Formerly with Marsh Risk Consulting, Shell and Red Cross, he enjoys over 30 years experience in risk, strategic planning and business management across many sectors in Europe, Africa, Middle East, Asia and Australia-Pacific. A regular international conference presenter and author, he is the content author for various risk maturity model software releases. These include Benchmarker risk maturity model, the first tool to self-assess risk management effectiveness through a set of capabilities expected to be delivered by a head of risk and cross-walked to both ISO 31000 and COSO ERM. His book Risk Maturity Models is the first to focus on this important topic.Trade Review"We live and work in an increasingly complex, faster moving and connected world. The risk landscape faced by organisations today and in the future is increasingly one made up of intangible risks - risks typically more difficult to assess and control than more 'traditional' physical risks. Intangible risks demand an enterprise risk management ("ERM") approach - archaic risk silos have no place in this world - cyber is not just an IT risk, people are not just an HR risk. Risk management is at the top of the board room agenda and organisations are seeking ways in which they can evaluate and benchmark their ERM maturity. This authoritative book by Domenic Antonucci, a recognised international thought leader in the space of risk maturity is a welcome addition to every risk professional's tool kit. The book follows a logical approach and is packed with information designed to explain risk maturity and to help risk professionals use this technique in support of their position as risk leaders and trusted risk advisors." * Julia Graham, AIRMIC Ltd *"Risk management maturity models enable organizations to gauge the development and evolution of their risk management practices. Dominic Antonucci's Risk Maturity Models stands out from other risk management texts on this topic because it provides very practical guidance, supported by numerous case studies. The book brings to life the benefits of risk maturity models when effectively applied and is simple but effective in its approach." * Nicola Crawford, IRM UK Board member *"For years Domenic has been one of the leading thinkers on risk management maturity models. Now he's sharing his thoughts in a book that can help others use maturity models as a means to advance risk management maturity. Risk Maturity Models should be in the library of every risk management practitioner who's looking to advance their risk management capabilities." * Paul Sobel, IA ex Chairman, Vice President/Chief Audit Executive IIA Global *"Risk maturity models are useful to organizations that want to compare their current state of risk management capability to an appropriate target level. With his book, Domenic Antonucci offers risk practitioners not only a comprehensive review of existing risk maturity models, but also a method to build one that will satisfy the specific needs of any organization." * Ghislain Giroux Dufort, President at Baldwin Global Risk Strategies Inc. *"Risk Maturity is currently a hot topic within the Risk Management discipline, being mentioned in various books, standards as well as being discussed at length in conferences across the globe. Up until this book however, there have been a lack of publications on the topic. Domenic Antonucci provides a detailed insight into the history of Risk Maturity Models and their benefits. The book is relevant to all organizations implementing risk management who are seeking more information on risk maturity models, whether they believe themselves to be "best in class", and looking for a way to measure their risk maturity, or having only recently started their Risk Management Journey and looking for a roadmap to help guide them to increased levels of maturity." * Alexander Larsen BHRM, FIRM Risk & Controls Co-Ordinator – West Qurna Project *"Risk management is often portrayed as a subject impenetrable to those who work outside the discipline, with jargon and techniques obscuring the real value that risk-based decision making can bring to organisations. Domenic Antonucci's book changes all this. Through a wealth of practical experience and accessible examples, Dom shows how anyone can measure, review and indeed improve the level of risk maturity in their organisation. With techniques that can be used both in commercial businesses and in public and third sector organisations anywhere in the world, this book is relevant to you. Indeed, whether you manage risk directly, or influence the way it's exploited, you'll find this guide of real and lasting value." * Steve Fowler, Managing Director at Amarreurs Consulting Ltd, Ex-CEO at the Institute of Risk Management *Table of Contents Section - 01: Background to risk maturity models; Section - 02: The case for a risk maturity model; Section - 03: Comparing risk maturity models against each other; Section - 04: Tailoring and benchmarking a risk maturity model; Section - 05: Designing a tailored risk maturity model; Section - 06: How risk, audit and board functions benefit from risk maturity; Section - 07: Summary of risk maturity models from practitioner perspectives;
£52.24
Kogan Page Ltd The Legal Risk Management Handbook
Book SynopsisMatthew Whalley has a unique blend of practical experience and strategic insight into legal risk management and law department operations. He created the UK's first and only Legal Risk Consultancy in 2012, and has helped FTSE 100 and Fortune 500 clients take their first steps to develop a structured approach to legal risk. He was short-listed for the Laurie Young Memorial Global Thought Leadership award in 2014 for his papers on legal risk management.Chris Guzelian is an Associate Professor at Thomas Jefferson Law School in San Diego, California, USA, where he teaches business, criminal, and American constitutional law courses. Previously he was a state prosecutor, a civilian officer with the U.S. Department of Defense, and a lawyer with the U.S. bankruptcy courts. Chris advises a number of corporate, non-profit, and government authorities on risk-related matters.Trade Review"The Legal Risk Management Handbook contains a wealth of information useful for any company involved in international business to consider when managing legal risk. What sets this book apart is that it translates complex legal principles into practical operating tools that business managers and the lawyers who work with them can use on a day-to-day basis. An indispensable compendium for the legal and compliance team, the executive suite and the boardroom who must work hard to ensure that legal risk management is at the top of the agenda in every organization." * Professor Stuart Weinstein, Faculty of Business and Law, Coventry University *"A must-read for in-house lawyers and new general counsels. I particularly like the simple and practical guides to implement what are quite advanced legal risk management techniques." * Simon Nasta, General Counsel, FBN UK *"Legal risk management needs to become fully integrated with the practice of law. With this book, Matthew Whalley and Chris Guzelian enable in-house lawyers to get to grips with one of the least understood areas of legal practice. A must-read for General Counsel who want to articulate the value their team delivers, for Chief Compliance Officers who want to work more effectively with legal colleagues to deliver effective regulatory compliance programmes, and for any legal practitioner who operates within or delivers services to a risk-managed environment." * Neil Braakenburg, EMEA Head of Compliance, AIG Europe (and former UK Head of Legal, AIG Europe) *"This book challenges all organizations to review legal risk management strategy and provides practical suggestions on how to flex their approach to enhance legislative and regulatory compliance. All those in leadership or front line advisory roles will relate to the issues raised and can benefit from the proposed solutions to manage their forward exposures to legal loss." * Matthew Kellett, EY UK Law Leader, FSO *"Easy to read and dares to delve not just into the practical application of the law but the world of ethics and conduct and the role of lawyers to manage such. A valuable addition to the literature on legal risk." * Prof. Richard Moorhead, Professor of Law and Professional Ethics, Director of the Centre for Ethics and Law, UCL *"Legal risk management is often still seen as a niche discipline, but I believe it has great potential once it is adopted more broadly. One of the problems is that many practitioners do not even know what this nascent discipline entails and what they should learn to start practising it. This book is a very good starting point because it offers useful practical guidelines and illustrating cases. Thanks to their professional experiences with practising legal risk management, the authors are uniquely qualified for offering such guidance." * Professor Tobias Mahler, Norwegian Research Center for Computers and Law, Faculty of Law, University of Oslo *"In-house legal teams are facing major challenges. We need more books like this." * Ashley Gordon, Head of Legal, EMEA *Table of Contents Section - 01: A general guide to legal risk management and reporting; Chapter - 01: The business case for legal risk: How to articulate legal risk to your business; Chapter - 02: Big picture legal risk management: Corporate governance, values and policy; Chapter - 03: Evidence you’re in control: How to identify, quantify and report legal risk; Section - 02: An in-depth review of legal risk and how to mitigate it; Chapter - 04: Legislative/regulatory risk and the role of legal and compliance; Chapter - 05: Non-contractual obligations: Ethics, conduct and duty of care; Chapter - 06: Contract risk; Chapter - 07: Dispute risk; Chapter - 08: Non-contractual rights risk: Intellectual property: the gateway to your customer;
£52.24
Kogan Page Ltd Optimizing Digital Strategy
Book SynopsisChristopher Bones is co-founder of GoodGrowth, He is an established thought leader in organizational strategy and change management in companies such as Diageo, Cadbury, Schweppes and Shell. He is Professor of Creativity and Leadership at Alliance Manchester Business School.James Hammersley is a co-founder of GoodGrowth whose clients include Bupa, The Open University, Barclays Connector and O2.Nick Shaw is Director of Digital for Good Growth. He has over 10 years of experience in leading and helping a variety of organizations to improve their sales effectiveness and innovation performance.Trade Review"Optimizing Digital Strategy successfully challenges the perception that more and more technology is the always answer - the organization is often the biggest barrier to online success and this book explores why and what to do about it. It's a commercial and engaging book that shows leaders how to improve performance. Full of useful frameworks and case examples, it sets out a structure with which leaders can assess their business and then focus on what needs to change to drive growth online." * Anna Rawling, Managing Director, Product and Portfolio Strategy, The Economist *"Every retail leader should read this book. What the authors have written will help today's leaders navigate the maze of the digital world. They remove the mask of mystery to help understand where a business should focus its energy, people and capital. Optimizing Digital Strategy perfectly illustrates that technology alone is not the answer - the answer of course is the customer." * Darren Topp, Chairman, Retail Executives Limited, and experienced retail CEO *"Optimizing Digital Strategy gives business leaders a practical toolkit for thinking about and executing their digital strategy. The Good Growth team have condensed years of research and experience into a genuinely useful handbook." * Alex Murray, Digital Director, Lidl UK *"A practical handbook on running an online business, this is a must-read for the online practitioner through to the executive. Clear models, simple language, with plenty of examples across sectors make this an invaluable asset - it sits permanently on my desk! Importantly, Optimizing Digital Strategy offers good insights, perspective and practical advice on leadership and organizational challenges as a business develops." * Ann Steer, Chief Customer Officer, N Brown Group plc *"An informative and insightful book that should be read by all directors and business leaders. The distinction between good and best practice in this fast-moving area is a point well made. The case studies add richness and amplify the content." * Helen Pitcher OBE, Chairman, Advanced Boardroom Excellence; President, INSEAD Directors Network; Chairman, pladis; Chairman, KidsOut *"It would be hard to imagine a more authoritative guide to the pitfalls and opportunities of multichannel transformation." * Ian Shepherd, former COO, Odeon Cinemas Group *"An essential read for any executive seeking to leverage the opportunities and mitigate the risks posed by digital transformation. This is a book that lays out a clear road map for how organizations can deliver on their digital strategies." * Professor Michael Hartmann, Executive Director, EMBA in Digital Transformation, McMaster University *"This is a compelling guide to the creation and execution of business growth strategy in a high-rate-of-change digital age. It takes a systems-thinking approach and draws out the criticality of active and accountable business leadership, culture, ethics and, above all, the need for ruthless customer-, consumer- and marketplace-centricity." * Stuart Fletcher, Portfolio Director and angel investor, former Global CEO, Bupa, and President International, Diageo plc *"An excellent guide, full of insight, for those of us working in digital leadership. Whether you're starting your journey in digital leadership or have a few years under your belt, this book is a must-read." * Tom Weeks, Sales Director UK, AB Tasty *"The rate of change in this area continues exponentially, but there are some universal truths the book points out that you need to hang on to. Everyone should have a copy in their favourites." * Andraea Dawson-Shepherd, Senior leader, global consumer goods, Coty, Carlsberg, Reckitt Benckiser, Cadbury Schweppes *Table of Contents Chapter - 01: Building digital strategy that works; Chapter - 02: Why digital strategies fail and how to recognize failure; Chapter - 03: Levers for digital growth and how to use them; Chapter - 04: The importance of innovation in driving success; Chapter - 05: The dark side of digital; Chapter - 06: Emerging digital business models; Chapter - 07: The e-commerce system; Chapter - 08: Building a customer-centric culture; Chapter - 09: Making digital choices that differentiate success from failure; Chapter - 10: This is the business of transformation
£25.64
John Wiley & Sons Inc Designing TeamBased Organizations
Book SynopsisA terrific book! --David A. Nadler, chairman, DeltaConsulting Group Tackle the organizational issues related to implementing teams.Learn new designs to support the knowledge work components oforganizations. Drawing on over fifteen years of research andconsulting with such companies as Honeywell, Hewlett-Packard,Pacific Bell, General Mills, Pratt and Whitney, Pfizer, and TexasInstruments, the authors shows you how to create new organizationdesigns that empower teams so that they make a real difference. You''ll discover how to: * Design new work teams * Identify new roles and responsibilities * Manage team performance * Create an empowering team environment Over 50 tables, figures, and exhibits reinforce the practical text.Even if teams already exist at your organization, you''ll use thiswell-researched guide to push your teams to higher levels ofperformance!Trade Review"A terrific book! It makes a tremAndous contribution by movingforward the state of the art in organization design." (David A.Nadler, chairman, Delta Consulting Group Inc.) "In an era when competitive forces demand that corporations movetoward a team-based organization, this book is must reading forexecutives. Based on careful research, it provides the best andmost comprehensive road map I have seen for designing andimplementing the paradigm shift companies must make to survive andprosper in the decades ahead." (Michael Beer, professor of businessadministration, Graduate School of Business Administration, HarvardUniversity) "This book is enormously important and timely. It is a scholarly,yet highly practical, guide to the future design of the 21stcentury organization--where organizations will be predominantlyteam-based and designed for high performance knowledge management."(Stuart S. Winby, director, Product Processes Change Management,Hewlett-Packard Company)Table of ContentsORGANIZATIONS AND TEAMS. Designing Organizations for Knowledge Work. Exploring the Contours of a Team-Based Organization. THE DESIGN SEQUENCE. Step One: Identifying Work Teams. Step Two: Specifying Integration Needs. Step Three: Clarifying Management Structure and Roles. Step Four: Designing Integration Processes. Step Five: Managing Performance. IMPLEMENTATION CONCERNS. Identifying New Responsibilities and Skills. Defining Empowerment for the Team Environment. Developing Organizational Support Systems. Making the Transition to Team-Based Design. Facing the Challenges Ahead.
£40.38
John Wiley & Sons Inc Adventure Amazon Activity Guide Activity Guide
Book SynopsisIn this exciting activity, participants face a simulated jungle survival. They must reach agreement in this imaginary setting in order to succeed, and they learn why consensus produces the best decisions. You are a volunteer on an expedition to South America to study the tropical flora. Your base camp is a small village near the river city of Manaus, Brazil. Today is a free day and you and a few other expedition members have decided to visit, unannounced, a mutual friend who is working as a medical assistant in a remote village in the Amazon. Because there is no road, you hire a small plane to fly you over the rain forest jungle to reach your destination and return. Before you left the airport in Manaus, the pilot filed details of your flight plan with local authorities, as required. The plane took off as soon as the rain had stopped early this morning....excerpted from Adventure in the Amazon When the plane makes an emergency landing in the jungle, participants need to decTable of ContentsAdventure in the Amazon. The Situation. Your Task. Guidelines for Reaching Consensus. Group's Task. Answers and Rationale.
£18.99
John Wiley & Sons Inc Supporting Work Team Effectiveness
Book SynopsisA Guide For Managers Of Team-Based Organizations One of few books to address the management issues of team-basedcompanies, this work shows how to build an organizationalinfrastructure conducive to superior team performance. The workdispenses with the usual one-model-fits-all approach to identifysix distinct types of teams?production, service, management,project, action, and advisory?and explain in detail how to design,implement, and manage the unique systems, policies, and practicesthat support each. The contributors?all leading consultants andresearchers?draw from important case studies to present the bestmanagement practices of team-based organizations. Covers everynuance from management structuring to team staffing to informationsystems. Even shows how to create a physical facility that''s rightfor teams.Table of ContentsPreface. Ackowledgements. The Authors. Part One: Laying the Foundation for High-Performance WorkTeams. 1. The Challenges of Supporting Work Team Effectiveness. 2. Organizing Teams for Success. 3. Selection and Staffing for Team Effectiveness. Part Two: Leading, Training, Measuring, and Rewarding Teams. 4. The Roles of Leaders in High-Performance Teams. 5. Training for Team Effectiveness. 6. Measurement and Feedback Systems for Teams. 7. Creating Effective Pay Systems for Teams. Part Three: Infrastructure for Team Effectiveness. 8. Information Technology and High-Performance Teams. 9. Communication Technologies for Traditional and VirtualTeams. 10. Facility Design for High-Performance Teams. Part Four: Best Management Practices for High-PerformanceTeams. 11. Supporting Work Team Effectiveness: Best Practices. Appendix. Chapter. Notes. References. Index.
£32.29
Springer Us Inventory Management Principles Concepts and Techniques 12 Materials Management Logistics Series
a huge range and FREE tracked UK delivery on ALL orders.
£143.99
Stanford University Press Engaging Resistance
Book SynopsisEngaging Resistance provides a new empirical framework for understanding the nature of resistance to organizational change. This book points the way towards strategies that can be successfully employed by change champions as they work to engage less enthusiastic colleagues.Trade Review"Engaging Resistance meaningfully builds an emergent theory in an engaging style. Anderson grounds his framework well, illustrating how two institutions of higher education overcome resistance to change. The stories of these institutions include exemplary detail, so that students can easily transfer the lessons-learned to other organizational settings. This book makes a welcome addition to the reading list for my Strategies for Institutional Change course."—Sharon F. Rallis, University of Massachusetts, Amherst, author of Learning in the Field: An Introduction to Qualitative Research"In a refreshingly clear voice, Anderson presents powerful ideas on transformational change and resistance in an easy-to-understand format. Engaging Resistance serves as a template that may be used by change agents anywhere who are committed to making a positive difference in for profit, non-profit, and governmental settings."—Jane C. Edmonds, Senior Fellow, Northeastern University College of Professional Studies
£26.99
Stanford University Press Moving Out of the Box
Book SynopsisOffers methods and tools that teams and leaders can use to ratchet up their performance level. This book argues that making good decisions involves expansive group conversation that leads to sound conclusions and swift execution.Trade Review"A must read for any leader or team that's trying to make the right decisions! Jana M. Kemp's insightful and thought-provoking book provides an excellent roadmap for reaching the right destination through collaborative effort." -- Richard Chang"We've all been in that place where the deliberative process grinds to a halt, decisions can't get made personalities usually supplant process, and frustration feeds a downward spiral. In Moving Out of the Box, Jana M. Kemp sheds new light on these dynamics and cleverly arms you with an array of useful tools and perspectives to combat them. These are important tactics at any level, and this book is fun to read." -- Gregory Casey, President & CEO * Business-Industry Political Action Committee *"Whether you are inexperienced at attending and running meetings or have been around the block hundreds of times—Jana M. Kemp's book will be a wonderful and useful addition to your toolbox. It clearly explains underlying theory and concepts, while providing powerful and practical suggestions for successful and committed decision making." -- Jamie and Maren Showkeir
£25.19
Stanford University Press The Social Roots of Risk
Book SynopsisRather than acts of God or random acts of nature, The Social Roots of Risk argues that hazards, disasters, and crises of all sorts are produced by the social order itself-that the routine activities of institutions, organizations, and groups invite risk into our lives and put us in harms way.Trade Review"The book is a tour de force, covering the major scholarly debates and sources of academic contention related to the evolution of risks through organization and institutional actions, community development, and political economy . . . Social Roots of Disaster makes an important contribution tot he literatures on risk, resilience, and disasters. The book is well written, jargon free, compelling, and sophisticated and brings revealing insights into the processes of risk construction and proliferation."—Kevin Fox Gotham, American Journal of Sociology"The origins of disaster lie in 'the ordinary everyday workings of society', avers sociologist Kathleen Tierney in this brilliant treatise. Drawing on a trove of timely case studies, Tierney analyses how factors such as speculative finance an rampant development allow natural and economic blips to tip more easily into catastrophe."—Barbara Kiser, Nature"The beginning of the 21st century has been distinguished by a large number of devastating disasters . . . Sociologist Tierney analyzes how to understand the social risks of such disasters as well as the resilience that makes it possible for some communities to better cope with the results of such events . . . The author argues that confronting risk and generating resilience must inevitably involve confronting the powerful and the social arrangements that benefit them . . . Summing Up: Highly Recommended."—E. L. Hirsch, CHOICE"The origins of disaster lie in 'the ordinary everyday workings of society', avers sociologist Kathleen Tierney in this brilliant treatise. Drawing on a trove of timely case studies, Tierney analyses how factors such as speculative finance and rampant development allow natural and economic blips to tip more easily into catastrophe."—Nature"If this book is taken seriously, hazards and disaster recovery research and practice will never be the same and we all will be better off for it. I am amazed at the depth and breadth of the research that went into it. Among other things, it is a great history. But what really makes this book critical is that it lays out new directions for how to approach disasters everywhere."—Richard Krajeski, Board Member, Natural Hazards Mitigation Association"This graceful, but frightening, account is grounded in exemplary research. A masterful examination of the social and institutional basis of risk in our world. It lies neither in nature nor technologies, but is enacted by culture, economics, and political power."—Charles Perrow, Emeritus Professor of Sociology, Yale University"The Social Roots of Risk is a brilliant synthetic work on risk and disaster. It is a masterful accomplishment that will appeal to expert and lay audiences. I hope policy makers read it, and take its messages to heart, because our world can be safer and fairer, as a result. This promises to be an instant classic, penned by one of the world's foremost scholars of risk and disaster. I wish I'd written this book."—Lee Clarke, Rutgers University and author of Acceptable Risk?, Mission Improbable, and Worst Cases"Kathleen Tierney has things to say that will make your eyes widen and your worldview rearrange itself. She says them with magisterial grounding in scholarship and fieldwork, and in calm, clear language. This book about risk and disaster—and how they get amplified—is fascinating and hugely important as we face an ever-more-turbulent world. A huge influence on my own writing about disaster, Tierney's work doesn't only deserve to but needs to be more widely read."—Rebecca Solnit, author of A Paradise Built in HellTable of ContentsThe Social Roots of Risk: Producing Disasters, Promoting ResilienceAuthor(s): Kathleen Tierney book abstractRather than being acts of God or random acts of nature, risks and disasters are produced by the social order itself—that is, by the activities of institutions and organizations that push for economic growth, oppose risk-reducing regulations, and succeed in transferring disaster losses to other parties. The forces that drive the social production of risk at the community level include influence wielded over governmental entities to permit development in hazardous areas and patterns of environmental injustice that make some groups more vulnerable than others. At the organizational level, risks proliferate as a result of organizational cultures that prioritize production over safety; regulatory capture; and factors such as organizational size and complexity, which inhibit effective risk management. The profits that come from risk-producing activities are privatized, while the costs are borne by disaster victims, taxpayers, and future generations. Like risk, disaster resilience also emerges from the social order. Inherent resilience, or the ability to resist disaster-related damage and disruption, is a property of both physical and social systems. Adaptive resilience comes into play after disasters, as social systems improvise and adapt. Social capital is an important contributor to both inherent and adaptive resilience. Groups that otherwise would be considered vulnerable to disasters can become more resilient when they develop networks of support and when they can access needed resources, including political power. However, intervening in the processes that generate risk and produce disasters will be difficult because powerful political and economic interests drive those processes. 1Risking More, Losing More: Thinking About Risk and Resilience chapter abstractThis chapter begins with the observation that major disasters are becoming more frequent and severe worldwide, particularly since the dawn of the twenty-first century. In the last few years, the world has experienced a proliferation of disasters of catastrophic proportions, including Hurricane Katrina, the 2010 Haiti earthquake, the BP oil spill disaster, and the 2011 earthquake, tsunami, and nuclear plant meltdowns in Japan. The organizing principle of the book is introduced, which is that the forces driving the production of ever-larger disasters are embedded in the social order itself, rather than in nature or technology. The chapter introduces the concept of disaster resilience, noting that like risk, resilience is the outcome of social structure and social processes. 2Looking Back: The Evolution of How We Talk About Risk chapter abstractThe chapter opens with a discussion of three key concepts: risk, hazard, and vulnerability. It moves to a discussion of trends and themes in risk research, which has focused mostly on risk perception. The study of risk perception has gone through several stages. Research on the cognitive heuristics that play a role in risk perception was followed by studies on attributes of different risks that affect public perceptions, such as their unfamiliarity and the fact that some risks are imposed, rather than voluntarily assumed. Later, researchers focused on social factors that affect risk perception, such as race and gender, as well as on the manner in which emotions influence views on risk. Flaws have been identified in this "psychometric" approach. While concentrating extensively on the perception of risk, earlier scholarship has neglected the important question of how risk is socially produced. 3A Different Perspective: The Social Production of Risk chapter abstractThis chapter moves from considering how risks are perceived to how risks are produced. Discussions first consider Ulrich Beck's "risk society" thesis, which ties the expansion of risk to societal conditions associated with late modernity. Beck's research has invited criticism, in part because of his assumption that present-day risks are historically unique and construed as the consequence of human decision making, while earlier disasters were seen as attributable to God or nature. The idea that disasters are socially produced—as opposed to being caused by natural forces—is a foundational principle of contemporary disaster research. Risk buildup resulting in disasters is the consequence of social forces that operate at global, national, institutional, network, and smaller-scale levels of analysis. Cultural factors are also important in shaping both views on risk and subsequent behaviors. Explaining how disasters occur requires attention to factors that operate at interrelated levels of analysis. 4Culture and the Production of Risk chapter abstractScholars from various fields have analyzed the cultural dimensions of risk. Social constructionism provides a lens through which to view how societies perceive and deal with risks, as do analyses of frames. Pierre Bourdieu's scholarship also offers insights into how taken-for-granted cultural systems operate, which can be applied to the study of risk. Cultural assumptions contributing to risk buildup include taken-for-granted ideas about the importance of growth and job creation—ideas that are virtually impossible to challenge. The role of cultural assumptions in promoting risky behavior is discussed in case studies focusing on massively tall skyscrapers in different cities and on financial engineering. 5Organizations, Institutions, and the Production of Risk chapter abstractThis chapter focuses primarily on organizations, networks, and their contributions to risk buildup. Following sociologist Charles Perrow's work, risks expand in part because of concentrations of various kinds: of hazardous activities; of populations in hazardous areas; and of political and economic power that enables those who possess it to operate with impunity. Forces that contribute to the occurrence of disasters include regulatory capture and rent seeking. Following Perrow's "normal accidents" theory, the chapter highlights the role of structural features like tight coupling and interactive complexity in disasters. The immense complexity of many industrial and bureaucratic organizations and the distortion of communication processes it engenders militate against sensemaking in everyday operations but especially during crises. The production pressures that characterize industrial operations in contemporary societies constitute another source of danger. Organizational size and complexity make it difficult to detect precursors of impending disaster. 6Communities and Societies at Risk chapter abstractThis chapter focuses on risk production at the community, societal, and global scale. At the community level, sources of escalating risks and disasters include "growth machine" politics; rent seeking; lax enforcement of building codes; and efforts to lift restrictions on development in high-hazard areas. At all levels of analysis, political and economic forces shape levels of disaster vulnerability. Such forces include poverty and income inequality, social marginalization, and lack of political power. Socially-structured vulnerabilities within the world system are responsible for large-scale life loss in less developed countries. Such vulnerabilities are the result of political-economic forces that include rapid urbanization, the growth of slums, poverty, environmental degradation, and governance failures. Discussions focus on risk buildup in various settings: South Dade County (FLA), Natomas (CA), Caracas, Manila, and other communities. 7Defining Resilience in Relation to Risk chapter abstractThe concept of disaster resilience has achieved prominence and has been incorporated into discourses on disaster loss reduction, international and national policies, and research agendas. With origins in diverse academic disciplines, the concept of resilience is applicable to natural, physical, and social systems. The chapter reviews the concept's origins and efforts to measure it within the disaster arena. Resilience is generally conceptualized as including both properties that create resistance to disaster, and such that enable affected structures and systems to bounce back or adapt following disasters. Those properties are termed inherent and adaptive resilience, respectively. The chapter discusses sources of inherent resilience, emphasizing it can be measured, and its contribution to "community capitals," particularly social capital. The community of Grand Bayou, LA is discussed as an example of how otherwise vulnerable communities can build up social capital and enhance their resilience. 8Adaptive Resilience in the Face of Disasters chapter abstractAdaptive resilience represents a blending of planned and unplanned activities that seek to overcome the surprises disasters generate. Disasters always contain unexpected elements, calling for agility and innovation. Resilient social responses include the convergence of personnel and resources into stricken areas, structural and task-related changes in organizations responding to disasters, and the emergence of new groups and networks. The chapter discusses the activities of emergent groups and networks in a number of major disaster events. Also discussed are post-disaster improvisational activity and the conditions that make it possible for organizations to improvise. Insights into the roots of adaptive resilience also come from research on jazz improvisation and on high-reliability organizations. The chapter closes with discussions on the ways in which social capital contributes to resilient disaster recovery, the importance of the ability to adapt following disasters, and how the "critical civic infrastructure" contributes to disaster resilience. 9Looking Ahead: A Move Toward Safety, or More of the Same? chapter abstractThis chapter recapitulates arguments made in preceding chapters. It also explores a conundrum that risk researchers must consider: while efforts are made to increase resilience to hazards, the forces that cause risks to proliferate are also resilient. It asks whether efforts to increase disaster resilience are too incremental and come at the expense of the genuine societal transformations. Risk and power are related; powerful actors have the ability to create and exacerbate risks with impunity. Because disaster-related risks are produced by broader societal dynamics, efforts to reduce disaster impacts originating from within the disaster loss-reduction establishment will ultimately have little effect. Confronting hegemonic power will necessitate changes in legislation, stronger sanctions against entities that contribute to disasters, the application of economic sanctions against those responsible for risk buildup, naming and shaming violators, and action on the part of social movements.
£112.20
Stanford University Press Breakthrough Problem Solving with Action Learning
Book SynopsisBreakthrough Problem Solving with Action Learning explores why and how action learning groups have been so successful and creative in solving complex problems.Trade Review"At last, we have a thinking person's guide to action learning. Michael Marquardt and Roland Yeo have written a much-needed book that goes beyond conventional checklist thinking. Importantly, they examine 31 global case studies, pinpointing success factors and documenting organizational and economic impacts. This is an ambitious book, well researched, deeply relevant to practitioners and academics."—J.M. Ryan, Wharton Executive Education and President and Founder, True North Advisory Group"I've been fortunate enough to experience the breakthrough problem solving power of Action Learning countless times. The Action Learning coach, through questions, unlocks the full power and creativity of the team, leading to the truly breakthrough solutions. This book explores numerous examples of teams reaching this extraordinarily level of processing."—Bea Carson, Director of Certification and Education, World Institute for Action Learning
£40.50
Stanford University Press Collaborative Evaluations
Book SynopsisTrade Review"Professional competence in the practice of evaluation now requires a thorough understanding of the most widely used trio of evaluation models—participatory, collaborative, and empowerment evaluation. This means more than—though it must include—their definitions and differences. It means an understanding of the great range of practical details and difficulties that each involve. This book is the best way to get that essential understanding of collaborative evaluation, which is, in my view, the most sensible of the three approaches: It's well-organized, clearly written, interesting, and comprehensive—really earning the title of a handbook."—Michael Scriven, Professor of Psychology, Claremont Graduate University and Past President, American Evaluation Association and American Educational Research Association"This book is a powerful and essential tool for community-based organizations preparing to increase service delivery and program outcomes. Decreased funding has caused many leaders to shift their focus to new approaches to stakeholder involvement. National centers are raising funding accountability. This book is the #1 guide for leaders."—Debra E. Thrower, Professor of Social Work, Saint Leo University"Collaborative Evaluations is a practical guide which demystifies evaluation with a user-friendly language and simple descriptions of its purpose and the process. Through the Model for Collaborative Evaluations, the book offers experienced practitioners, as well as neophytes, a tool that builds on what evaluation is all about: managing human relationships. I would recommend this improved second edition to all who believe that effective stakeholder engagement is key to the usefulness of evaluations."—Dieudonné Mouafo, Chief, Evaluation Unit, United Nations Volunteers"For too long, evaluation has been viewed as something done to programs rather than with programs. This book demonstrates how evaluators and program operators can work together more closely and productively. It offers practical advice on how to clarify roles and expectations, ensure open communications, and engage people in the evaluation process."—Thomas Brock, Director, Young Adults and Postsecondary Education, MDRC"This engaging book is a must read for anyone who cares about making the evaluation process more useful and inclusive. The Model for Collaborative Evaluations is a refreshing, new framework from two noted scholars that provides helpful tools to build relationships that strengthen the process and involve stakeholders at every stage."—Caroline Altman Smith, Senior Program Officer, The Kresge Foundation"To read this book is to enter into collaboration with recognized experts in this approach to evaluation. The reader gains access to the authors' wealth of experience in the field, as well as their enthusiasm for collaborative evaluation. This book inspires as well as it instructs."—Michael Nokes, Michigan Department of Corrections"Collaborative Evaluations is a map for the novice and seasoned alike. The landmarks in it are easily recognizable—from stakeholders to logic models and summative evaluation to standards. The guidelines are both creative and insightful. However, the authors' truly unique contribution is how they weave together these ingredients to help ensure full participation and collaboration."—David M. Fetterman, President and CEO, Fetterman & Associates and Past President, American Evaluation Association and American Anthropological Association"This book should be in the toolbox of every evaluator! Bringing the lessons from their experiences to the masses, the authors demonstrate how to use the Model for Collaborative Evaluations, providing a succinct set of guidelines for the process of evaluation. This book makes MCE palatable for users with any level of evaluation expertise."—LaShonda Coulbertson, President and CEO, Nia Research Consulting and Evaluation, LLC"A sound and insightful guide to help evaluators systematically navigate the intricacies of conducting collaborative evaluations. The straightforward, pragmatic steps of the Model for Collaborative Evaluations are supported by theoretical underpinnings and lead to a standardized, yet flexible, framework for users to apply to a wide cross section of evaluands."—Wes Martz, Vice President, Kadant Inc. and President, American Marketing Association, Southwest Michigan"Collaborating during an evaluation can be a challenging experience, riddled with pitfalls and potholes. An evaluation will sink or swim based on the communication skills of the evaluator. Collaborative Evaluations presents a comprehensive framework for working with stakeholders who have a vested interest in the evaluation. This book provides bedrock principles for smooth and collaborative evaluation project management."—Willis H. Thomas, Chief Learning Officer, lessonslearned.info and Past Vice President, Project Management Institute Grand Rapids, Michigan Chapter
£154.70
