Business strategy Books

3396 products


  • The Leaders Guide to Lateral Thinking Skills

    Kogan Page Ltd The Leaders Guide to Lateral Thinking Skills

    15 in stock

    Book SynopsisPaul Sloane is an experienced speaker, course leader and facilitator. A recognized authority on innovation and creative speaking, he speaks and gives workshops to leading corporations around the world. He is also the best-selling author of How to Be a Brilliant Thinker, The Innovative Leader and editor of A Guide to Open Innovation and Crowdsourcing, all published by Kogan Page.Trade Review"If you are only going to read one business book this year, this is the one. No modern business leader should be unaware of these insights" * Brian McBride, VP Northern Europe, Dell Computer Corporation *"Sloane delivers rocket fuel for the business brain" * Bill Penn, CEO, Sparx Group *"Every leader should embrace lateral thinking. Every leader should embrace this book" * Ajaz Ahmed, CEO, AKQA *"This book teaches leaders how to transform creativity into meaningful innovation" * Shawn Javid, CEO, Insightful Inc *"In this book, Paul Sloane shows you how to achieve your innovation goals through lateral thinking skills and exercises. Practical, readable and critical for leaders of every type of organization" * Whatify Magazine *"For executives looking to blast their conscious minds into orbit, galactic thinker Edward de Bono offers a hyperlink to the edge of space. For those of us content to do business on planet earth, Paul Sloane is fast becoming the number one guide." * Eurobusiness *Table of Contents Chapter - 00: Introduction; Chapter - 01: The Need for Innovation; Chapter - 02: Characteristics of the Lateral Leader; Chapter - 03: The Innovation Test; Chapter - 04: Laying the Foundations for Change; Chapter - 05: Making the Vision Real; Chapter - 06: Challenge Your Assumptions; Chapter - 07: Ask Searching Questions; Chapter - 08: Take a Different View; Chapter - 09: Combine the Unusual; Chapter - 10: Adopt, Adapt, Improve; Chapter - 11: Break the Rules; Chapter - 12: Analyse First; Chapter - 13: Increase the Yield; Chapter - 14: Introduce the Random; Chapter - 15: Evaluate; Chapter - 16: Implement; Chapter - 17: Welcome Failure; Chapter - 18: Use the Team; Chapter - 19: Organizing for Innovation; Chapter - 20: Common Mistakes – Great Ways to Crush Creativity; Chapter - 21: 21 Great Ways to Innovate; Chapter - 22: Summary; Chapter - 23: The Lateral Leadership Course

    15 in stock

    £46.80

  • Emerging Markets

    Kogan Page Ltd Emerging Markets

    15 in stock

    Book SynopsisProfessor Robert E. Grosse is Dean of the School of Business Administration at American University of Sharjah, and was 2012-2014 President of the Academy of International Business. He has taught international finance in the MBA programmes at Thunderbird, the University of Miami, the University of Michigan, the Instituto de Empresa (Madrid, Spain), and in many universities in Latin America, and he lectures on executive education programmes around the world. He was founding Director of Standard Bank Group's (South Africa) executive education programme, the Global Leadership Centre, offering leadership development training to 11,000 managers and executives. He is a leading author on international business topics, and his latest book, Can Latin American Firms Compete? was published by Oxford University Press in 2007.Table of Contents Chapter - 01: Introduction; Chapter - 02: Why emerging markets are the place to be; Chapter - 03: The time horizon; Chapter - 04: What is the challenge from emerging markets?; Chapter - 05: Competing in emerging markets; Chapter - 06: Competitive strategies of firms in China: MNEs, SOEs and private firms; Chapter - 07: Emerging market MNEs competing in industrial countries and globally; Chapter - 08: Innovation is key; Chapter - 09: Large, small, family-owned and state-owned companies from emerging markets; Chapter - 10: Conclusions

    15 in stock

    £114.30

  • Strategic Thinking

    Kogan Page Strategic Thinking

    15 in stock

    Book SynopsisSimon Wootton, formerly a consultant in the pharmaceutical industry and CEO of an Independent Mental Health Service, is now Associate Director of Commissioning at NHS Manchester.Terry Horne was previously a Director of BTR Industries and Colt International. He now develops Masters programmes on strategic marketing and leadership at Lancashire Business School.Trade Review"I like this book because it is easy to apply in the real world" -- John Smethhurst, Business Strategist, Lancashire Business SchoolTable of Contents Section - ONE: Strategic leadership; Chapter - 01: Section 1 Strategic leadership; Chapter - 02: Section 2 Strategic leadership – brain-based communication; Chapter - 03: Section 3 Strategic leadership – the thinking skills required; Chapter - 04: Case Study Marketing leadership and management action; Section - TWO: Strategic thinking – the 9S© approach; Chapter - 01: Step 1 Gather strategic intelligence; Chapter - 02: Step 2 Assess strategic capability; Chapter - 03: Step 3 Create strategic knowledge; Chapter - 04: Step 4 Make strategic predictions; Chapter - 05: Step 5 Develop strategic vision; Chapter - 06: Step 6 Create strategic options; Chapter - 07: Step 7 Take strategic decisions; Chapter - 08: Step 8 Create and communicate market-led strategy; Chapter - 09: Step 9 Plan and manage projects to implement change; Section - THREE: The next steps; Chapter - 01: Next Steps; Chapter - 02: Final thought

    15 in stock

    £57.00

  • The Innovative Leader

    Kogan Page Ltd The Innovative Leader

    15 in stock

    Book SynopsisPaul Sloane is the founder of Destination Innovation (www.destination-innovation.com). He was a top salesman with IBM, UK, MD of Ashton-Tate, VP International for MathSoft Inc and CEO of Monactive. Clients for his presentations and workshops include Vodafone, GlaxoSmithKline, Phillip Morris, IBM, Equant, BT, Prudential and L`Oreal. He is the author of The Leader's Guide to Lateral Thinking Skills, also published by Kogan Page.Table of Contents Chapter - 00: Introduction; Chapter - 01: Leading innovation; Chapter - 02: Problem analysis; Chapter - 03: Generating ideas; Chapter - 04: Implementing innovation processes; Chapter - 05: Building a creative culture; Chapter - 06: Personal creativity

    15 in stock

    £51.30

  • Arcturus Publishing Think and Grow Rich

    Out of stock

    Book Synopsis

    Out of stock

    £12.34

  • The Art of War

    Arcturus Publishing Ltd The Art of War

    3 in stock

    Book SynopsisThis luxurious hardback edition presents Sun Tzu''s The Art of War, the earliest-known and most famous treatise on military science, featuring stencilled page edges and full-colour illustrations. This ancient Chinese text provides tactical advice on war strategy and how to adjust your approach in ever-evolving situations. Despite being written over two thousand years ago, its shrewd and penetrating theories are used today as a source of insight into many areas of life, including leadership and corporate strategy.Featuring stunning full-colour illustrations as well as the complete original Chinese text, this luscious hardback edition with stencilled page edges and gold foil blocking makes a wonderful gift or collectable for anyone interested in the contemporary insights of ancient Chinese wisdom.ABOUT THE SERIES: The Arcturus Luxury Classics series brings together deluxe gift editions of classic works of literature, compl

    3 in stock

    £17.99

  • The Art of War

    Arcturus Publishing The Art of War

    15 in stock

    Book SynopsisSun Tzu was an accomplished general and strategist in China who lived during the Spring and Autumn period (771 - 485BC). His treatise The Art of War is the most famous military text ever written and remains influential to this day.Lionel Giles (1875-1958) was a British sinologist, writer, and philosopher. Lionel Giles served as assistant curator at the British Museum and Keeper of the Department of Oriental Manuscripts and Printed Books. He is most notable for his 1910 translations of The Art of War by Sun Tzu and The Analects of Confucius.

    15 in stock

    £11.69

  • The Creativity Factor

    Bloomsbury Publishing PLC The Creativity Factor

    15 in stock

    Book SynopsisKick start your creativity and become an even more effective leader by getting outdoors. Here's how to ditch the boardroom and set off on adventures that might just change your thinking and enhance your leadership skills. Every successful business endeavour is born of a unique and innovative idea, and that in turn was born from the creative thinking of the people behind it. Then why is it the case that so many executives, founders and managers fail to actively develop and apply their creativity? The Creativity Factor clarifies how creativity is a key ingredient of effective leadership, before highlighting the strategies and approaches through which you can actively develop and cultivate your creative capabilities not least of which is moving meetings and team-building exercises out of the office and into the great outdoors! Rather than being an unchangeable trait, creativity is an ability and skill that we can train and improve. But how do you develop a creative mind-set that will Trade ReviewGarry is an outdoor innovator, and The Creativity Factor is a beautiful intersection between theory, practice and a lot of experience developed over the years. Outside thinking is powerful stuff and is now even more accessible to everyone. Enjoy this fantastic journey! -- João Perre Viana * Founder of Walking Mentorship *Our bodies are not there just to carry our heads around. Garry Pratt makes a powerful case for utilizing the power of movement and walking for thinking and innovation. If you ever need inspiration to get out of the ‘bored’ room to out and about, read this book and you might be walking with a new spring and purpose in your step. -- Dr. Mia Keinänen * leadership advisor, Russell Reynolds Associates *Garry successfully debunks the myth that it takes a genius or Stanford drop-out to build a successful business; we are all capable of brilliantly creative, innovative ideas. Garry’s excellent insight is that we need to learn to walk with the idea. -- Jonny Ohlson * Founder and Executive Chair, Touchlight *Garry’s book breaks down the science and structure behind the inherent capability we all have to free our often repressed creative side, leveraging our natural empathy with the outside and using it as an enabler for innovation. I can’t think of a better way to break the creativity barriers and unleash the innovation potential than following Garry’s advice and taking advantage of the natural creativity of 'Outside Thinking’. -- Nick Redshaw * Senior Vice President, Oracle, former Global GM & VP IBM *This is a moving book! Garry Pratt makes a compelling case to take our thinking outdoors as a simple but powerful way to free it from constraints. Being on the move helps shift perspective, prompts deeper reflection, and unlocks imagination. -- Dimo Dimov * Professor of Entrepreneurship and Innovation, University of Bath, UK *

    15 in stock

    £21.25

  • The Human Experience

    Bloomsbury Publishing PLC The Human Experience

    5 in stock

    Book SynopsisThe essential guide to creating a successful organization by making things easier, better and more straightforward for your customers. Leadership Book of the Year 2023, as awarded by the Institute of LeadershipAcross all sectors, organizations' fixation with functionality has meant that the 'human' elements of the customer's experience have become neglected. Strict processes and automated procedures have created organizations full of people who aren't allowed to act in a 'human' way. As a result, and despite these new technologies, customers are no more satisfied than they were a decade ago (according to the Institute of Customer Service) and, according to Edelman, they now trust big organizations even less than they did in the past. In The Human Experience, John Sills draws upon extensive research and illustrative case studies to explain that the emotional experience is just as important as the functional one, and, if done right, will create a more efficient business. He also demTrade ReviewEven though Britain proudly claims to be a service economy, most transactions with business and government seem designed entirely around the convenience of the service provider, not the value to the consumer. We really do need a Copernican revolution in both government and commerce to overcome this wasteful misalignment of effort, and this revelatory book will tell you exactly where to start. -- Rory Sutherland * Vice Chairman at Ogilvy UK, TED Global speaker and Author of Alchemy *Well written, witty, keenly observed and with passion. One for humans, aren’t we all? -- Tim Mason * CEO at Eagle Eye, former Deputy CEO and CMO at Tesco *John Sills’ entertaining and convincing book contains a vital message; the best way to build and sustain a great consumer company is not to deny but to celebrate mutual trust and common humanity. Never mind making business more successful, this book could make the world a better place. -- Matthew Taylor * CEO, NHS Confederation and former CEO of the RSA *In a world of shocks, uncertainty and measurement skewed towards the functional, this is a powerful case for thinking just as hard about how organisations make customers and colleagues feel. Here is the perfect guide to ‘doing the right thing’ and making businesses more trusted and sustainable. -- Vernon Everitt * Managing Director, Customers, Communication & Technology, Transport for London *Calling all business leaders - please read this book and restore humanity to your company’s customer experience! -- Ash Schofield * Chief Executive Officer at giffgaff and Marketing Academy Fellow *John Sills is a master story teller, his arguments powerful from a career spent relentlessly in the pursuit of making things better for customers. An extremely funny, heart-warming, and practical guide to how we go about restoring humanity to the customer experience. Regardless of industry sector, this is one of the most relevant reads of our times, for any leader looking to do better by and for the people they serve. -- Sharon Davies * CEO of Young Enterprise *There is no business “growth hack” greater than loving and caring for your customers. John shows you how and reminds you why. -- Lauren Currie OBE * Founder of UPFRONT *Focusing on “what matters” to the individual and wrapping themselves around them in tackling their questions and problems has and always will be what First Direct is all about. John’s book brings this philosophy to life fantastically. It’s simple really – solve for what matters and good business outcomes happen. -- Chris Pitt * Chief Executive Officer at first direct *John brings a very human touch to understanding brilliant customer experience, with fantastically vivid examples. -- Mark Evans * Managing Director, Marketing and Digital at Direct Line, Board Member of The Marketing Society and Chair of School of Marketing *This is a great book. It should be read by anyone who cares about creating and receiving fantastic customer experiences (which is pretty much everyone). -- Owain Service * CEO at CogCo, Managing Director and Co-Founder of the UK Government's Behavioural Insights Team *John Sills builds the case for restoring humanity to customer experience with pertinent and accessible examples. The Human Experience is insightful, persuasive and motivating. A must read for business leaders. -- Seán Meehan * Martin Hilti Professor of Marketing and Change Management, IMD Business School *The most relatable, relevant and riveting book on customer experience I have come across. A must read! -- Ritchie Mehta * CEO at School of Marketing *John has created an extraordinary collection of insights that would inspire any leader in business to look again at their customer experience with fresh eyes and see the power of the human role. It is an entertaining read with a mixture of his personal anecdotes as a consumer, against his wise insights as a world class expert. John dispels many established myths and sets out a refreshing landscape of ideas to bring the humanity back to the centre. I thoroughly recommend the book, whether for a student, or a seasoned leader. -- Joe Macleod * Author, Ends *Very impressive, and really useful for those who genuinely want to ensure their customers are well served! -- Richard Sells * Former Chief Innovation Officer, Electrolux *Challenges the negative power inherent in current marketing group think. -- Raoul Pinnell * Chairman, MediServices Healthcare *A critical customer experience masterpiece – challenging, important, funny and practical. If you have customers, read this book. -- Charlie Dawson * Author of The Customer Copernicus *

    5 in stock

    £18.00

  • Bright Sparks

    Bloomsbury Publishing PLC Bright Sparks

    15 in stock

    Book SynopsisAn enlightening insight into how creative and innovative leaders and their teams can find success, even in the most difficult circumstances.One of the biggest challenges of business leadership is recognising new opportunities and implementing them effectively. Too often, leaders fall back upon the status quo, relying upon tried and tested methods that may lead to good results but will never have the same impact as a bold new strategy. In Bright Sparks, John Tusa explores situations where pioneering leaders in various sectors have overcome challenges to deliver inspired, imaginative and bold initiatives that make a huge impact upon business and society. Through these aspirational stories of leadership, from sectors such as journalism, tech, politics and the arts, John explores the full journey of innovation and how it can lead to significant results.This is an inspirational read for any business leader interested in how to turn their boldest ideas into reality and how, in

    15 in stock

    £18.00

  • Where Is My Office

    Bloomsbury Publishing PLC Where Is My Office

    5 in stock

    Book SynopsisAn examination of the future of our workspaces and how the pandemic will continue to shape how and where we work.In the era of WFH, hybrid working and flexible hours, going to the office is no longer what it used to be. Many businesses and organizations, as well as the entire commercial real estate sector, are struggling to address their new workplace dilemmas in the aftermath of the COVID-19 pandemic.With the rise of diverse working practices and new technological innovations, the traditional office space no longer serves the needs of the workforce. And with increasing numbers of staff now comfortable with a degree of working from home, how can companies assess their longer-term workspace needs? This new follow-up edition of Where Is My Office?, fully revised and updated to reflect the true impact of the pandemic on the workplace, highlights some of the bold new frameworks and practical considerations for business leaders, workplace practitioners and t

    5 in stock

    £21.25

  • Crisis Leadership

    Bloomsbury Publishing PLC Crisis Leadership

    Out of stock

    Book SynopsisCrisis Leadership examines the challenges faced by leaders at each stage of the crisis lifecycle', and offers a unique insight into the lessons learned by people in the most challenging of situations.Anyone in a leadership position is only too aware that we live in uncertain times: disaster can strike any business, at any time, and usually without warning. Public institutions, too, face a range of threats from global recession, resurgent terrorism and a stream of appalling natural disasters. For leaders in such organisations, these crisis situations can present both opportunities and threats. How they lead through such challenging times will propel their careers to new heights or destroy them completely.Crisis Leadership examines the challenges faced by leaders at each stage of the crisis lifecycle', from the instant they learn of the crisis, through to moments of critical decision-making and the final tumultuous days. Tim Johnson offers a unique insight into theTable of ContentsIntroduction Part One 1. What is a crisis? And what is effective crisis leadership? 2. Giving ourselves a fighting chance of succeeding Part Two 3. Commencing crisis leadership 4. The challenges of making decision and setting (early) strategy 5. Crisis team leadership 6. Crisis leadership in public 7. Crisis leadership in private 8. When crisis leadership ends Part Three 9. Preparing crisis leaders Notes Index

    Out of stock

    £28.50

  • Sacred Business

    Bloomsbury Publishing PLC Sacred Business

    15 in stock

    Book SynopsisA handbook for aligning personal values with work and sustainability issues, to create profitable, ethical and long-lasting businesses. Sacred Business presents a transformational journey through nurturing personal growth and consciousness interwoven with pioneering business strategies. The goal: to liberate businesses from the fear, competition and patriarchy that have long constrained them. Until now business success has been defined almost entirely by financial returns. As a result, businesses are the leading contributors to our climate crisis, mass extinction, rising temperatures, and depleting resources. Whilst sustainability' has reached boardrooms, necessary efforts are falling short. It's not enough to merely sustain; we must actively rejuvenate our planet, shifting towards regenerative business practices that give back more than they take. The basic connection between planet and human is clear: an unhealthy planet cannot support healthy people, and vice versa. This is

    15 in stock

    £21.25

  • Make Money Online  The Sunday Times bestseller

    Hodder & Stoughton Make Money Online The Sunday Times bestseller

    1 in stock

    Book SynopsisAre you time-poor but want to be money-rich?Business strategist, entrepreneur, #1 podcaster and global speaker Lisa Johnson is here to guide you through the world of passive income. No complicated plans or tech troubles; just a simple step-by-step approach using Lisa''s simple system to earning money either as a side hustle or as your main business, without ever trading time for money.Covering EVERYTHING you need to know from how to think of an initial idea, develop it, grow an engaged audience, get into a productive groove, launch your product, generate sales and maintain a consistent income from your product, Lisa takes you through it all, with lots of guaranteed laughs along the way! This will be a book you turn to time and again for motivation, inspiration and practical business advice.Trade ReviewA lighthearted and simple look at making money online. It's warm and inviting nature makes you feel like you can do this too and after reading each chapter I was itching to action what I'd learnt. Lisa's approach is the perfect antidote to 'bro marketing'. -- Holly Matthews - No nonsense self development coach and Founder of The Happy Me ProjectLisa has created an actionable, fluff-free, step-by-step guide to the complex and often-murky world of passive income and making money online. -- Elizabeth Goddard - Multi-offer Online Business StrategistMake Money Online is an in depth, thoughtful and thought provoking book not only on 'making money online' but life in the modern day. Lisa has beautifully used stories and real life examples from her life to support the readers understanding and integration of what is truly required to succeed and feel fulfilled in life. Definitely a book to keep close on your shelf along your success journey. -- James Williams - The Growth EdgeActionable, strategic and so inspirational, you will pull a muscle trying to crush your dreams after you read it -- Bushra Azhar - founder of The Persuasion Revolution

    1 in stock

    £15.29

  • How To Be A CEO

    John Murray Press How To Be A CEO

    1 in stock

    Book SynopsisThe haloed CEO role is a rarified position which takes a special combination of the right mindset, skillset and tools to succeed. Many people aspire to the elevated heights of a CEO and crave the experience and versatility of the best in business - yet few have a clear pathway to develop their skills and put themselves in the picture for a big leadership role. Now, in How to be a CEO, the experienced executive coach Ben Renshaw has conducted extensive research with CEOs from small, mid-size and large companies, Executive Committee members who work for CEOs and renowned Professors of Leadership, to distill the vital essence of what it takes to become a great CEO.In recent years the world of work has experienced unprecedented change causing organizations, leaders, teams and individuals to rethink about what work means and what they want. It has given everyone the license to ask questions about how to work in better ways and to expect straight answers from relevant stakehold

    1 in stock

    £18.00

  • The Wolf of Investing

    John Murray Press The Wolf of Investing

    1 in stock

    Book SynopsisFrom Jordan Belfort, author of The Way of the Wolf and subject of the hit movie The Wolf of Wall Street, comes his long-anticipated guide for mastering the stock market. The Wolf of Investing teaches you when to buy, sell, hold, and cash out; how to make smarter (and safer) investments; and how to build significant wealth over both the short- and long-term. Unlike traditional investment books, each page of Jordan''s lessons, colorful stories, and principles entertains you with the charismatic swagger portrayed so famously on the silver screen by Leonardo DiCaprio.When Belfort''s brother-in-law, Fernando, lost nearly $100,000 dollars in investments in under sixty days, Jordan sat him down for some tough love. Using the financial acumen and insider''s knowledge he learned during his time working on Wall Street, Jordan taught Fernando how to turn his portfolio around. Along the way, he explained which decisions were bad and why, as well as how to pivot from

    1 in stock

    £17.00

  • Made to Stick Why Some Ideas Survive and Others

    Random House USA Inc Made to Stick Why Some Ideas Survive and Others

    15 in stock

    Book SynopsisNEW YORK TIMES BESTSELLER • The instant classic about why some ideas thrive, why others die, and how to make your ideas stick.“Anyone interested in influencing others—to buy, to vote, to learn, to diet, to give to charity or to start a revolution—can learn from this book.”—The Washington Post   Mark Twain once observed, “A lie can get halfway around the world before the truth can even get its boots on.” His observation rings true: Urban legends, conspiracy theories, and bogus news stories circulate effortlessly. Meanwhile, people with important ideas—entrepreneurs, teachers, politicians, and journalists—struggle to make them “stick.”  In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating cur

    15 in stock

    £24.00

  • Restoring the Soul of Business

    HarperCollins Focus Restoring the Soul of Business

    10 in stock

    Book SynopsisFrom old-fashioned bricks-and-mortars to cutting-edge startups, businesses are moving into uncharted territory as they determine how to move from an analog past to a digital future effectively. How can you make sure not to leave human instinct behind?Businesses are leaving behind traditional meetings in favor of virtual ones, transitioning from surveys and studies to analytics and algorithms. The startling and often unacknowledged truth is that?the promise of digital transformation can only be realized when we find a way to balance it with the promise of people.?In the end, it’s the people that matter, and companies must never forget the soul that drives them.In Restoring the Soul of Business, business leader Rishad Tobaccowala?teaches you to:  Understand how to unleash the significant benefit that can be realized by combining emotion and data, human and machine, analog and digital. Spot the warning signs of Trade Review'A brilliant synthesis by Rishad on how to bring balance to human elements and technology usage in managing a modern enterprise. A must-read for everyone for both personal and professional development and satisfaction.' --Alok Choudhary, Henry and Isabelle Dever Professor, EECS Department; Professor, Kellogg School of Management, Northwestern University'A fantastic guide for leading and succeeding in today's world, Rishad eloquently demonstrates the exponential power in combining math and human connection and provides useful ways to do so.' --Norman de Greve, Chief Marketing Officer, CVS Health'This is a book of wisdom. A book that should be passed down with compassion, care, and grace from CEOs to their teams and from parents to their children. It is not a business book; it is a book full of hope and optimism about the beauty and possibility of the future--tethered to technology but anchored in the 'Soul' with empathy and compassion. I loved this book, and am so grateful that Rishad chose to share his brilliance and insights with all of us.' --Mark Achler, Managing Director, MATH Venture Partners'We are living in extraordinary times. While our digitally connected world creates remarkable opportunities for businesses, employees are facing tremendous stress from a wide range of sources--a contentious global political climate, concern for the environment, regular reports of mass shootings and natural disasters, the impact of economic inequality, and how the emergence of artificial intelligence will impact our lives and livelihoods, to name just a few. In an era of such broad-based disruption, Rishad Tobaccowala's Restoring the Soul of Business and its higher-order thinking on improving the balance of our business communities, enhancing the humanity and generosity of our workplaces, and prioritizing EQ over data in decision-making makes this book essential reading for today's executives.' --David Carey, Chairman, Hearst Magazines'You know that person who seems to always be ahead of the curve? The one who chooses to zig while zagging is obviously the thing to do? But then, zigging DOES become the thing? What makes Rishad a special man is that he was that person thirty years ago, and he has only gotten better. So, READ THE BOOK, and learn from THAT guy!' --Tom Collinger, Executive Director, Medill IMC Spiegel Digital and amp; Database Research Center, Northwestern University

    10 in stock

    £19.00

  • The Customer of the Future

    HarperCollins Focus The Customer of the Future

    1 in stock

    Book SynopsisWith emerging technology transforming customer expectations, it''s important to keep a laser focus on the experience companies provide their customers. Tomorrow''s customers need to be targeted today!Customer experience futurist Blake Morgan outlines ten easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective.The Customer of the Future explains how today''s customers are already demanding frictionless, personalized, on-demand experiences from their products and services, and companies that don''t adapt to these new expectations won''t last. This book prepares your organization for these increas­ing demands by helping you do the following: Learn the ten defining strategies for a customer experience-focused company. Implement new techniques to shift the entire company fro

    1 in stock

    £16.19

  • Nincompoopery

    HarperCollins Focus Nincompoopery

    10 in stock

    Book SynopsisCEO and award-winning business writer John R. Brandt offers concrete examples of how any organization can innovate in ways that delight customers and attract top-level talent.Nincompoopery--terrible customer service, idiotic business processes, and soul-crushing management practices--surrounds all of us. We lose time, patience, and profits as stuck-in-the-past organizations actively prevent us (and our customers) from getting the value we (and they) deserve.In Nincompoopery, Brandt leverages research across thousands of companies to show leaders how to find and kill the corporate stupidity that drives customers crazy.It usually starts by asking simple questions, such as: Why should our customers have to rekey their data multiple times to make a single purchase? Why are there four levels of approval just to order basic supplies? Why can’t we get qualified candidates for open positions, or provide new empl

    10 in stock

    £17.09

  • People Powered

    HarperCollins Focus People Powered

    1 in stock

    Book SynopsisWhat if you discovered a blueprint that could grow your brand’s reputation and loyalty, dramatically reduce customer service issues, produce content and technology, and cement a powerful, lasting relationship between you and your customers?Communities have been a popular topic since the rise of the Internet and social media, but few companies have consistently harnessed their power, driven tangible value, and effectively measured their return on investment (ROI) like Salesforce.com, Star Citizen via Kickstarter, and Red Hat. Companies such as PayPal, Facebook, Bosch, Microsoft, CapitalOne, and Google, have also built communities inside their organizations, which have fostered innovation, broken down silos, and helped their organizations to operate more efficiently and collaboratively.People Powered helps C-suite leaders, founders, marketers, customer advocates, and community leaders gain a competitive advantage by answering the followingTrade Review'If you don't like herding cats but need to build a community, you need to read People Powered' - Jamie Hyneman, Co-Host and Co-Creator of Mythbusters'Jono is an expert at integrating the potential of communities with businesses. People Powered provides a clear and thoughtful blueprint for others looking to tap into this potential and unlock benefits for their own organizations.' - Jim Whitehurst, president and CEO, Red Hat and author of 'The Open Organization''People Powered equips businesses with a powerful community building formula. It is clear, consistent and thus a genuinely effective tool for integrating community into the day to day operations of a business. Highly recommended.' - Paul Salnikow, CEO, The Executive Centre'If you want to tap into the power that communities can bring to businesses and teams, there is no greater expert than Jono Bacon.' - Nat Friedman, CEO, GitHub'If you want to unlock the power of collaboration in communities, companies, and teams, Jono Bacon should be your tour guide, and People Powered should be your map.' - Jamie Smith, former deputy press secretary to President Barack Obama.'Whether you are a start-up or a corporation, if you are not building a community, you are missing an enormous opportunity. People Powered needs to be on every executive's bookshelf.' - Maxx Bricklin, Co-Founder, BOLD Capital Partners

    1 in stock

    £18.00

  • The NBA Story

    HarperCollins Focus The NBA Story

    10 in stock

    Book SynopsisWhat can you learn from the most successful companies in the world? The NBA Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the exciting basketball league to become the powerhouse it is today.

    10 in stock

    £12.99

  • Bet on Yourself

    HarperCollins Focus Bet on Yourself

    1 in stock

    Book SynopsisTake charge of your career and create a life full of learning, adventure, joy, and success utilizing these never-before-shared leadership principles Ann Hiatt learned working alongside the world’s top tech CEOs—Google’s Eric Schmidt, Amazon’s Jeff Bezos, and Yahoo!''s Marissa Mayer. Whether you’re stuck in your current job, starting your first job and wondering how you can use it as a steppingstone towards your dream career, or mid-career and wanting to finally be recognized for promotion or a leadership role, this book is for you.For the first time, Ann Hiatt shares both the daily habits and long-game strategies she learned working side-by-side for decades with the giants of technology at Amazon and Google.Through clear guidance and incredible stories, Bet on Yourself will teach you:How to define your abilities and speak up so that you can be recognized for the work that you do and the unique cTrade Review'Bet on yourself' is the principal piece of advice I give to all of my students. Now Ann Hiatt has written the definitive book on how to actually do that! It should be on literally everyone's shelf.' * Scott Duke Kominers, Associate Professor, Harvard Business School *'Moonshot thinkers thrive when partnered with visionary implementers. Ann Hiatt was that force behind the CEOs of both Amazon and Google. Bet on Yourself is a rare glimpse into the foundation of these revolutionary companies and a step-by-step manual of empowerment which will inspire each reader to bring their own dreams to life and design new radical opportunities.' * Pablo Rodriguez Moonshots Ambassador, Google's Moonshot Factory *'What if you knew someone who collaborated firsthand with the world's most powerful executives, observing what makes them successful and then applying that wisdom to kickstart her own successful career? Ann Hiatt is that person, and in Bet on Yourself, she shares previously untold recipes for success in the internet age.' * Steven Levy, author of Hackers, In the Plex, and Facebook: The Inside Story *'Ann Hiatt knows what it takes to get things done--it's why the top executives at Amazon and Google relied on her. Her book is filled with sage advice for taking smart risks, championing your ideas, and increasing your impact.' * Adam Grant, #1 New York Times bestselling author of THINK AGAIN and host of the TED podcast WorkLife *

    1 in stock

    £18.00

  • Everybody Wants to Rule the World

    HarperCollins Focus Everybody Wants to Rule the World

    10 in stock

    Book SynopsisWhich kinds of companies will thrive and which will get crushed by the powerful forces in the global business landscape now at work? This groundbreaking new guide will help you adapt and change your business to thrive among digital giants, including Google, Facebook, and Amazon.Trade ReviewEverybody Wants To Rule The World provides essential insights on the post-digital world. All leaders will need to understand the role of data and new monetization models and why networked organizations will compete on decision velocity and signal intelligence. Ray shows why digital transformation is not enough. * Paul Daugheerty, Group Chief Executive Technology and Chief Technology Officer, Accenture *15 years ago I co-authored a report about a new species of business we called 'The Digital Conglomerates' arguing that every company would need to chose whether to compete, avoid or partner with them. Ray's book Everybody Wants to Rule The World, make a strong case that partnering is now the only feasible strategy This is an important book for any executive trying to figure out how to stay alive in the digital age. Don Tapscott, author of Blockchain Revolution and a dozen other best-selling books, most recently The Supply Chain Revolution. Thinkers 50 Hall of Fame, Executive Chairman Blockchain Research Institute. * Don Tapscott, Thinkers 50 Hall of Fame, Executive Chairman of Blockchain Research Institute, *Building a successful growth model in the digital age, requires new ways of thinking. In Everybody Wants to Rule the World, Ray will you show you the disruption and opportunity ahead of you and your organizaand shy;tion--and how you can embark on a path to not only survive, but also thrive in the age of digital duopolies. * Tiffani Bova, WSJ Bestselling Author Growth IQ, Global Growth Evangelist, Salesforce, Thinkers50" *Don't get disrupted! Read Ray Wang's brilliant book Everybody Wants to Rule the World. * Whitney Johnson, CEO *How can companies thrive in a world of digital giants? In the age of digital duopolies, where 100 companies around the world will dominate 50 distinct markets, business as usual will surely lead to your company's demise. Ray Wang estimates that 90 percent of the current Fortune 500 will be merged, acquired, or go bankrupt by 2050. Wang develops a business strategy playbook which brilliantly focuses on new business and monetization models, acceleration of decision velocity, design thinking based on long-term mindset, the role, ethical use, and societal impact of new emerging technologies like artificial intelligence, and scaling through joint ventures and ecosystems. All CEOs must understand that the pandemic has accelerated digital transformation, revealing the five business growth drivers aimed at producing holistic stakeholder success in the next normal. Wang's new book may be the most important business book of 2021. * Vala Afshar, Chief Digital Evangelist, Salesforce *R 'Ray' Wang's provocative prognostications in his latest book will keep you up at night, but are very timely as every sector of the global economy confronts unprecedented digital acceleration. * Love Goel, Chairman of GVG Capital | Father of Digital Transformation, GVG Capital *Ray Wang has written a compelling and thought provoking analysis on how companies can capture market opportunity as digitization continues to accelerate in many industries. The book translates technology shifts such as platform economics and pervasive artificial intelligence and their implications for business strategy, policy making, and society into an engrossing and educational read for business leaders and policy makers. * Thomas Kurian, CEO, Google Cloud *Ray Wang lays out the challenges of competing in the land of digital giants and the need for policies and practices that encourage innovation and drive democratized, fair competition that benefits all of society. * Marc Benioff, Chairman and CEO, Salesforce *There are very few people who have had the scope of view that Ray has had into technology transformations during the past 20 years. His credibility and access with some of the industry's most powerful players is just one reason he has seen so much. The less tangible reason is that he is considered one of the nicest humans in this business and people just really like working with him. Both of these are why so many seek his advice. In Everybody Wants to Rule the World, Ray synthesizes all that he's learned by working with and studying the big winners in digital transformation and lays it out in a way that helps what he calls 'worthy competitors.' A very 'worthy read! --Barbara Bates, Global CEO - Hotwire * Hotwire *While everyone is still talking about Digital Transformation, Ray has unlocked how the Digital Giants are going after massive monetization across industries and value chains. Leaders must understand this new landscape and prepare for a shift in strategy. Everybody Wants to Rule The World is a must-read book that lays out the steps and business models required for success. --Lara Druyan, Venture Capitalist, Driver of Digital Transformation, Operator * Venture Capitalist, Driver of Digital Transformation, Operator *You are just getting your head around digital transformation, and you think you can't compete with digital giants. You can, and Ray lays it out for you. This book gives you leapfrog powers to go from amateur fan to power player by understanding roles and opportunities in this new economy. * Jana Eggers, Chief Executive Officer, Nara Logics *You read it in the headlines. You see it in the market. The world has shifted from products to digital services. If you don't monetize digital services in the next five years chances are you won't be around. Everybody Wants to Rule the World is a wake-up call for enterprise executives everywhere and an invaluable guide to future-proofing your company. * Tien Tzuo, Founder and Chief Executive Officer, Zuora *

    10 in stock

    £17.09

  • The AMA Handbook of Leadership

    Amacom The AMA Handbook of Leadership

    Out of stock

    Out of stock

    £16.14

  • Negotiation Made Simple

    HarperCollins Leadership Negotiation Made Simple

    Out of stock

    Book SynopsisThis book offers a useful and comprehensive approach to negotiation that can springboard a career or a company, one deal at a time.Trade Review'This book is going to be helpful to you not just once, but more likely every day for the rest of your life. Just recognizing the two types of negotiation and understanding which negotiation you are in could make or save you millions and also keep you from being trapped by a bully on a tear. If I were in your shoes, I'd read this book carefully. I'd read it twice, in fact, and then I'd read it again with a Hi-Liter in hand while listening to the audiobook.' * DONALD MILLER, bestselling author and CEO of Business Made Simple *'Exceptionally well written, and thoroughly 'reader friendly' in organization and presentation, Negotiation Made Simple is highly recommended as a core and fundamental addition to personal, professional, community, and college/university library business marketing/selling collections and supplemental MBA curriculum studies lists.' * MIDWEST BOOK REVIEW *'This book is required reading for my team members because I have seen firsthand the impact of effective negotiation. My people engage in it every day. John Lowry will teach you a lot more than how to get better deals; he will teach you a process for success.' * JANET MILLER, Principal, CEO & Market Leader for Colliers International, Nashville Office *'I have personally been through John Lowry's negotiation training many times. Not only is it entertaining, but it is also extremely applicable to your everyday life. This book, Negotiation Made Simple, brings his world-class training to life in book form. It is a must-read for anyone looking to improve their negotiation skills. I have benefited from John's teaching and have used it for over a decade. This stuff works. The wisdom in this book changed my life and it can change yours, too.' * RYAN HAWK, author of The Pursuit of Excellence, Welcome to Management, and host of the Learning Leader podcast *'John Lowry reminds us that negotiation is not just for the board room or Capitol Hill. It is a life skill that we all need and this book can help you think about effectively negotiating in a new way.' * BILL HASLAM, former two-term governor of Tennessee and author of Faithful Presence *

    Out of stock

    £18.99

  • La paradoja de la prosperidad

    HarperCollins Focus La paradoja de la prosperidad

    Out of stock

    Book SynopsisClayton M. Christensen y los coautores Efosa Ojomo y Karen Dillon revelan por qué tantas inversiones en desarrollo económico no logran generar prosperidad sostenible y ofrecen una solución innovadora para un cambio verdadero y duradero.

    Out of stock

    £16.41

  • Your Stand Is Your Brand

    Hay House Business Your Stand Is Your Brand

    10 in stock

    Book Synopsis

    10 in stock

    £14.39

  • Lead From The Heart

    Hay House Inc Lead From The Heart

    10 in stock

    Book SynopsisMark C. Crowley is a recognized visionary in workplace management, engagement and culture. www.markccrowley.comTrade Review· This book is a testament to the wisdom of ignoring the well-meaning advice of experts who too often look backwards to formulate strategies for the future. Had Mark C. Crowley listened to an expert who told him to stop writing about the heart—about the role of emotion—in leadership, this wonderful book would not exist, and those of us who study or practice leadership would be the poorer as a result. Engaging, searingly honest, and deeply researched, Lead From The Heart is destined to be a classic. - Amy C. Edmondson, Professor of Leadership and Management, Harvard Business School; author of The Fearless Organization · This expanded and updated edition of Lead From The Heart gives us fresh, profound, and compelling insights into the importance of leading from the heart, not just the head. Mark C. Crowley also shares with us very concrete, practical advice on how to do it. An indispensable companion for today’s leaders. - Hubert Joly, former Chairman and CEO Of Best Buy, author of The Heart Of Business · Mark C. Crowley’s classic Lead From the Heart has already earned its spot at the top of the leadership booklist. Now his second edition offers new research, new perspectives, and new examples that will motivate a new generation of leaders to listen to that most essential of voices: the one that comes from within. - G. Richard Shell, Thomas Gerrity Professor, the Wharton School of the University of Pennsylvania; best-selling author of The Conscience Code · University of Massachusetts Global (formerly Brandman University) Doctoral students have embraced Mark C. Crowley’s innovative leadership thesis for over a decade. Lead from the Heart is a core textbook in our Doctor of Education (Ed.D) program and is an essential resource for students. As was true with his original, this new edition is a highly engaging and accessible book filled with practical tools for leaders interested in advancing their transformational leadership effectiveness. To underscore the impact Lead From The Heart has had on our program, several of our doctoral students are currently participating in research to explore how its leadership principles are used by executive leaders to produce extraordinary results in their organizations. - Marilou Ryder, Ed.D., Professor of Education, University of Massachusetts Global · The world is finally coming to see that leaders who authentically care for their people, while remaining focused on performance, repeatedly excel. For more than 40 years, I’ve personally seen how a workplace culture that intentionally honors and trusts its employees is rewarded with sustainably great performance. In Lead From The Heart, Mark C. Crowley shares the science that explains why people respond so positively to this kind of leadership and teaches management practices proven to have significant business impact by putting employees first. - Dr. Jim Goodnight, Co-Founder & CEO, SAS · Being a caring leader has often been conflated with weakness. But if we’ve learned anything from the COVID pandemic, not to mention the ‘Great Resignation,’ the best managers intentionally lead with heart. Mark C. Crowley’s book is a masterful guide on how to lead people in a way that naturally inspires their commitment and productivity. - Dan Cable, Professor of Organizational Behavior, London Business School; author of Alive at Work and Exceptional · Learn the true keys to successful leadership in Lead from the Heart! Filled with inspiring stories, practical advice, and years of tried-and-true methods, Mark C. Crowley uniquely explains how to inspire your team and practice a people-first approach to leadership. Learn from the best—a must read! - Dr. Marshall Goldsmith, Thinkers50 #1 Executive Coach; New York Times best-selling author of Triggers, Mojo, and What Got You Here Won’t Get You There · A decade and counting . . . A highly recommended and true account of how leading with our hearts can have the greatest impact on those around us. Our faculty has taught our students the transformational lessons from Mark C. Crowley’s book for ten years, and his heartfelt and inspirational examples make leadership more relatable and applicable in today’s complex world. This book is intentional and a must read if you want to change your trajectory in leading. - Scott Lewis, MBA, Senior Lecturer of Strategic Leadership, Northern Arizona University

    10 in stock

    £17.99

  • BE SEEN

    Hay House Inc BE SEEN

    1 in stock

    Book Synopsis Do you feel like you''re hiding in the shadows and not living up to your true potential? Do you lack the confidence to show the world who you really are and build the business you really want? Do you want to stop comparing yourself to other people on social media and start feeling empowered in your own personal journey? If you answered yes to any of those questions, then BE SEEN: Find Your Voice, Build Your Brand, Live Your Dream is the guide you need to break free from your fears and step into your spotlight. BE SEEN is a roadmap for building a personal brand that showcases your unique talents and strengths. Through relatable stories and actionable advice, Jen Gottlieb shares her own path to becoming a recognized expert in her field and takes you on a journey of self-discovery to help you find your voice and unleash your full potential. Divided into four parts, each with its own set of tactical strategiesTrade Review“BE SEEN will help you clarify your unique strengths and show you how to use them to build a one-of-a-kind brand that represents the highest and best of who you are.” — Marie Forleo, #1 New York Times best-selling author of Everything Is Figureoutable“I’m dedicated to optimizing our brain performance and health, so I deeply appreciate Jen’s belief that anyone can overcome their past negative thinking and reach their highest potential. BE SEEN helps you defy expectations and achieve the visibility you seek.” — Jim Kwik, New York Times best-selling author of Limitless, host of the Kwik Brain podcast, and the world’s #1 brain coach“You need this book! If you’re looking for a book that will inspire you to get out of your own way and shine, look no further than BE SEEN. Through stories that draw you in and the honest wisdom of a friend, Jen Gottlieb shows you how to take action and get results. Whether you’re an entrepreneur, a nine-to-fiver, or someone with a really good idea who doesn’t know where to start, this book has got you covered with practical frameworks and step-by-step systems.” — Jenna Kutcher, New York Times best-selling author of How Are You Really? and host of the Goal Digger podcast“A powerful read for anyone who has ever felt unseen, unheard, or unsure of themselves. With real-life stories, business strategies, and actionable tips, Jen’s book will electrify you to reveal your true identity and leave an indelible mark on the world. Be seen, get what you deserve, and achieve the success that’s waiting for you!” — Amy Porterfield, New York Times best-selling author of Two Weeks Notice and host of top-rated podcast Online Marketing Made Easy “Jen’s sharp wit and strategies will help you overcome your fears and show up as your real self. Whether you’re an entrepreneur, a creative, or simply someone who wants to make a difference, this book is for you. Read it, apply its wisdom, and get ready to shine!” — Kellyann Petrucci, New York Times best-selling author and celebrity nutritionist “BE SEEN is the bold, must-have guide to finally GETTING OUT THERE IN A BIG WAY that feels authentic—claiming your power and getting clear on your message to the world.” — Lori Harder, best-selling author of A Tribe Called Bliss, founder of H2Glo, and host of the Earn Your Happy podcast“BE SEEN is incredibly alluring and grabs you instantly. Her real-life, super-relatable, and ultra-vulnerable stories will inspire you to overcome your own fear, self-doubt, and comparison. . . . Jen’s approach is refreshing, empowering, and transformative—just like her.” — Alli Webb, founder of Drybar and president of Canopy“BE SEEN is the must-have guide to claiming your power and embracing your unique gifts. Jen Gottlieb shares her personal triumphs and failures while offering achievable steps to help you uncover your voice, become visible, and attain the success you deserve.” — Trent Shelton, best-selling author and motivational speaker“BE SEEN is a must-read for anyone who wants to succeed in the world of branding and marketing. Jen provides practical advice and essential insights to help you build an authentic and visible presence that will attract and engage your audience. I highly recommend it!” — Neil Patel, New York Times best-selling author “Jen got me featured on television shows, countless news articles, and even ROLLING STONE magazine!!! (Need I say more?)” — Dan Fleyshman, investor, best-selling author, and host of the top-rated podcast The Money Mondays “There’s a difference between wanting to build a personal brand and actually having a guide like BE SEEN to show you how to make it happen. When it comes to developing personal branding, confidence, and success, Jen Gottlieb is hard to beat. She is a trailblazer who has laid out a practical and inspiring approach for anyone who is looking to elevate their personal brand.” — Tim Storey, best-selling author and motivational speaker“If more good people read BE SEEN, we’d have a lot of personal dragons slayed. And the world would enjoy more inspiring stories of triumph.” — Todd Herman, Wall Street Journal best-selling author of The Alter Ego Effect“BE SEEN is an inspiring read that will help you find your voice and step into your power.” — Dave Meltzer, co-founder of Sports 1 Marketing, host of Office Hours and The Two Minute Drill “BE SEEN is the ultimate guide for anyone looking to build a loyal following and make a lasting impact in a crowded world. If you’re ready to step into the spotlight, this is the book for you!” — Nicole Lapin, New York Times best-selling author “Your full potential can only be realized if you’re visible. BE SEEN is your recipe. Read it, act on it, and leave your indelible mark on the world.” — Mike Michalowicz, author of Profit First and Get Different“BE SEEN is the ultimate playbook for those seeking to elevate their personal brand and skyrocket their confidence. Jen equips you with the tools and insights to chase your dreams fearlessly and make a lasting impact.” — Kim Perell, award-winning entrepreneur, investor, and best-selling author of JUMP

    1 in stock

    £18.00

  • The SMS Blackwell Handbook of Organizational

    John Wiley and Sons Ltd The SMS Blackwell Handbook of Organizational

    15 in stock

    Book SynopsisThis Handbook looks at how the resources and capabilities of organizations emerge and develop over time. Written by leading figures in the field. Presents original new theory. Features ground-breaking empirical studies. Draws on a broad range of empirical methods case studies, statistical analysis, and simulations. Offers thought-provoking commentary on streams of research. Provides a basis for future research and practice. Trade Review"Resources and capabilities are an organizational phenomenon that is critically linked to firms' success in today's dynamic and complex business environments. Professor Helfat has compiled a truly significant collection of insights from leading researchers, with great potential to influence the nature and direction of this field for years to come." Duane Ireland, Richmond University, USA Table of ContentsList of Contributors. Acknowledgements. 1. Stylized Facts Regarding the Evolution of Organizational Resources and Capabilities (Constance E. Helfat). Part I: Emergence of Resources and Capabilities. 2. Dominance by Birthright: Entry of Prior Radio Producers and Competitive Ramifications in the US Television Receiver Industry (Steven Klepper and Kenneth L. Simons). 3. The Nature, Sources, and Consequences of Firm Differences in the Early History of the Semiconductor Industry (Daniel Holbrook, Wesley M. Cohen, David A Hounshel, and Steven Klepper). 4. Superstores and the Evolution of Firm Capabilities in American Bookselling (Daniel M.G. Raff). 5. Commentary on Chapters by Klepper and Simons, by Holbrook et al., and by Raff (Keith Pavitt). 7. Imprinting or Emergence, Structure or Rules, or Why Dirty Dancing Is Always Better When You Are More Than Two (Bruce Kogut). 8. Strategic Capabilities in Emerging Fields: Navigating Ambiguity, Leveraging Social Capitla, and Creating Identity in Silicon Alley (Theresa K. Lant). Part II: Incremental Development and Change. 9. Why Do Firms Tend to Become Different? (Birger Wernerfelt). 10. Firm Capabilities and Competition and Industrial Policies in a "History Friendly" Model of the Evolution of the Computer Industry (Franco Malerba, Richard Nelson,, Luigi Orsenigo, and Sidney G. Winter). 11. Problem-solving Behaviors, Organizational Forms, and the Complexity of Tasks (Giovanni Dosi, Mike Hobday, and Luigi Marengo). 12. Product Sequencing: Co-evolution of Knowledge, Capabilities, and Products (Constance E. Helfat and Ruth S. Raubitschek). 13. Path-dependent and Path-breaking Change: Reconfiguring Business Resources Following Acquisitions in the US Medical Sector, 1978-1995 (Samina Karim and Will Mitchell). 14. Commentary on Karim-Mitchell and Helfat-Raubitschek Chapters (James Brian Quinn). 15. The Relational Organization: From Relational Rents to Alliance Capability (Harbir Singh). 16. Innovative Routines in Large Firms: What the Evidence Suggests (Keith Pavitt). 17. The Evolutionary Roots of Resource-based theory (Jay B. Barney). Part III: Dealing with Radical Change. 18. The Satisfying Principle in Capability Learning (Sidney G. Winter). 19. Untangling the Origins of Competitive Advantage (Iain M. Cockburn, Rebecca M. Henderson, and Scott Stern). 20. Strategy and Circumstance: The Response of American Firms to Japanese Competition in Semiconductors, 1980-1995 (Richard N. Langlois and W. Edward Steinmueller). 21. Dynamic Capabilities : What Are They (Jatgkeeb M. Eisenhardt and Jeffrey A. Nartin). 22. Leadership, Capabilities, and Technological Change: the Transformation of NCR in the Electronic Era (Richard S. Rosenbloom). 23. Capabilities, Cognition, and Inertia: Evidence from Digital Imaging ()Mary Tripsas and Giovanni Gavetti). 24. Leadership and Cognition: Or, What Could Those Folks at the Top Have Been Thinking? Commentary on Chapters by Rosenblom and Tripsas and Gavetti (Steven W. Usselman). 25. Toward Developing an Organizational Capability of Learning from Mistakes (Sydney Finkelstein). 26. Resources, Capabilities, Core Competencies, Invisible Assets, and Knowledge Assets: Label Proliferation and Theory Development in the Field of Strategic Management (Jay B. Barney). Index.

    15 in stock

    £79.20

  • The Capable Company

    John Wiley & Sons Inc The Capable Company

    15 in stock

    Book SynopsisCapable Company provides the Rosetta Stone executives have been seeking: a systematic way to translate strategy into action. Gives executives a systematic way to translate strategy into action. Helps companies to develop the capabilities that make strategy work. Assembles best-practice strategy execution methods from some of the world's most highly-respected companies into a simple step-by-step process. Enables leaders at all levels to rapidly focus and align their actions, even as business conditions change. Packed with models, key points, practical examples, case studies, self-assessment techniques and templates. Trade Review"Building, adapting and shedding capabilities is the key to taking vision to action. Capable Company provides leaders with a disciplined process for strategy execution - one that is focused, aligned and actionable." Kenneth D. Tuchman, Chairman and CEO, TeleTech Holdings, Inc. "Knowing where we are going is not as important as being able to get there. This book lays out a blueprint for action that will help leaders at all levels arrive at where they are headed. It focuses on the right issues at the right time and in the right ways.” Dave Ulrich, Professor of Business Administration, University of Michigan "Capable Company provides a thoughtful and workable framework for strategy execution to line managers and staff, at all leadership levels in an organization. For HR professionals, we gain valuable insights to what is means to be a strategic HR organization and, in turn, be more relevant in the work we deliver." Bob Hargadon, Vice President, International Human Resources, Boston Scientific "Capabilities are to companies as competencies are to people. The Capable Company provides the "what" and the "how" of execution, a major business challenge for the foreseeable future." Pat Martin, CEO, StotageTekTable of ContentsList of Figures. List of Tables. Preface. Acknowledgements. Introduction. Part I: Setting Direction:. The Capable Leader. Charting the Course. Making Strategy Visible. Part II: Delivering Value:. Building the Value Exchange. Forging Customer Relationships. Part III: Development and Alignment of Capabilities:. Business Architecture. Business Archetypes. Part IV: Speed of Change:. Tracking a Moving Target. Refreshing Capabilities. Epilogue: Governance in a Capable Company. Suggested Reading. Bibliography. Glossary. Index.

    15 in stock

    £25.59

  • Managing the Future

    John Wiley and Sons Ltd Managing the Future

    15 in stock

    Book SynopsisIn this book, leading authors explore ways in which organizations can develop their ability to manage the future. An exploration of the ways in which organizations can develop their ability to manage the future. Consists of ten papers written by authors from both sides of the Atlantic and from Asia, all of whom are distinguished scholars in the fields of strategy or organizational learning. Addresses key questions about how organizational foresight can be conceptualized and developed, and the extent to which it is possible. The papers are prefaced by a foreword from Spyros Makridakis and an introduction from the editors. Helps to shape a new research agenda, and so will be of interest to academics, as well as to students and practitioners. Trade Review"This is a fascinating book, placing contemporary techniques for managerial foresight within a rich and challenging theoretical context. It is recommended equally for thinking practitioners and for practice-sensitive teachers and researchers." Richard Whittington, Said Business School "This timely book adds a new dimension to the strategy debate and sources of competitive advantage. Its topic, strategic foresight, is most crucial in turbulent environments, in which change is frequent and disruptive. The authors show that not so much a superior vision, appropriate plan, generic strategy, innovative culture or unique resource-pool, but rather strategic foresight differentiates successful firms from failing firms. In fact, unlearning and relearning may be one of the most important outcomes." Professor Henk W Volberda, Rotterdam School of Management, Erasmus University "Strategic foresight is central to managing the future, yet it is one of the least understood areas of management. Tsoukas and Shepherd offer a collection of readings that serve to deepen our understanding of what organizational foresight is, and what it takes to do it well. Designed for the reader who seeks more than a superficial overview, it offers jewels of insight and a variety of frameworks that serve to challenge and enrich our mental maps about developing organizational foresight." Mary Crossan, University of Western Ontario "Hari Tsoukas, Jill Sherpherd and the other contributors of this book provide a compelling vision as to why the 'future could be ours to manage.' This is a thought-provoking book that offers ways by which individuals can develop foresight." Raghu Garud, New York University "This is really good material, from good scholars, on this emerging field. It will attract a wide audience." Colin Eden, University of Strathclyde "This book brings together different perspectives on an increasingly challenging question: just how might managers cope with the bewildering changes that are occurring in the world around them. The book raises more questions that it answers perhaps; but that is for the good: they are questions that need to be raised to inform a research agenda that is, and will increasingly become, central to management needs." Gerry Johnson, Strathclyde UniversityTable of ContentsFigures. Tables. Notes on the Contributors. Foreword: Foresight Matters (Spyros Makridakis). 1. Introduction: Organizations and The Future, From Forecasting To Foresight (Haridimos Tsoukas And Jill Shepherd). Part I: Making Sense Of Organizational Foresight. 2. Re-Educating Attention: What Is Foresight And How Is It Cultivated (Robert Chia). 3. Invention And Navigation As Contrasting Metaphors Of The Pathways To The Future (V.K. Narayan And Liam Fahey). 4. Strategy And Time: Really Recognizing The Future (T.K. Das). Part II: Foresight And Organizational Learning. 5. Foresight Or Foreseeing? A Social Action Explanation Of Complex Collective Knowing (David R. Schwandt And Margaret Gorman). 6. Retrospective Sensemaking And Foresight: Studying The Past To Prepare For The Future (Raanan Lipshitz, Neta Ron & Micha Popper). 7. Can Illusion Of Control Destroy A Firm’s Competence? The Case Of Forecasting Ability (Rudolph Durand). Part III: Developing Foresightful Organizations. 8. Time Travelling: Organizational Foresight As Temporal Reflexivity (Miguel Pina E. Cunha). 9. The Concept Of "Weak Signals" Revisited: A Re-Description From A Constructivist Perspective (David Seidl). 10. Meta-Rules For Entrepreneurial Foresight (Ted Fuller, Paul Argyle and Paul Moran). 11. Autopoietic Limitations Of Probing The Future (Deborah Blackman And Steven Henderson). Afterword: Insights Into Foresight (Kees van der Heijden). Index

    15 in stock

    £58.50

  • Managing the Future

    John Wiley and Sons Ltd Managing the Future

    15 in stock

    Book SynopsisIn this book, leading authors explore ways in which organizations can develop their ability to manage the future. An exploration of the ways in which organizations can develop their ability to manage the future. Consists of ten papers written by authors from both sides of the Atlantic and from Asia, all of whom are distinguished scholars in the fields of strategy or organizational learning. Addresses key questions about how organizational foresight can be conceptualized and developed, and the extent to which it is possible. The papers are prefaced by a foreword from Spyros Makridakis and an introduction from the editors. Helps to shape a new research agenda, and so will be of interest to academics, as well as to students and practitioners. Trade Review"This is a fascinating book, placing contemporary techniques for managerial foresight within a rich and challenging theoretical context. It is recommended equally for thinking practitioners and for practice-sensitive teachers and researchers." Richard Whittington, Said Business School "This timely book adds a new dimension to the strategy debate and sources of competitive advantage. Its topic, strategic foresight, is most crucial in turbulent environments, in which change is frequent and disruptive. The authors show that not so much a superior vision, appropriate plan, generic strategy, innovative culture or unique resource-pool, but rather strategic foresight differentiates successful firms from failing firms. In fact, unlearning and relearning may be one of the most important outcomes." Professor Henk W Volberda, Rotterdam School of Management, Erasmus University "Strategic foresight is central to managing the future, yet it is one of the least understood areas of management. Tsoukas and Shepherd offer a collection of readings that serve to deepen our understanding of what organizational foresight is, and what it takes to do it well. Designed for the reader who seeks more than a superficial overview, it offers jewels of insight and a variety of frameworks that serve to challenge and enrich our mental maps about developing organizational foresight." Mary Crossan, University of Western Ontario "Hari Tsoukas, Jill Sherpherd and the other contributors of this book provide a compelling vision as to why the 'future could be ours to manage.' This is a thought-provoking book that offers ways by which individuals can develop foresight." Raghu Garud, New York University "This is really good material, from good scholars, on this emerging field. It will attract a wide audience." Colin Eden, University of Strathclyde "This book brings together different perspectives on an increasingly challenging question: just how might managers cope with the bewildering changes that are occurring in the world around them. The book raises more questions that it answers perhaps; but that is for the good: they are questions that need to be raised to inform a research agenda that is, and will increasingly become, central to management needs." Gerry Johnson, Strathclyde UniversityTable of ContentsFigures. Tables. Notes on the Contributors. Foreword: Foresight Matters (Spyros Makridakis). 1. Introduction: Organizations and The Future, From Forecasting To Foresight (Haridimos Tsoukas And Jill Shepherd). Part I: Making Sense Of Organizational Foresight. 2. Re-Educating Attention: What Is Foresight And How Is It Cultivated (Robert Chia). 3. Invention And Navigation As Contrasting Metaphors Of The Pathways To The Future (V.K. Narayan And Liam Fahey). 4. Strategy And Time: Really Recognizing The Future (T.K. Das). Part II: Foresight And Organizational Learning. 5. Foresight Or Foreseeing? A Social Action Explanation Of Complex Collective Knowing (David R. Schwandt And Margaret Gorman). 6. Retrospective Sensemaking And Foresight: Studying The Past To Prepare For The Future (Raanan Lipshitz, Neta Ron & Micha Popper). 7. Can Illusion Of Control Destroy A Firm’s Competence? The Case Of Forecasting Ability (Rudolph Durand). Part III: Developing Foresightful Organizations. 8. Time Travelling: Organizational Foresight As Temporal Reflexivity (Miguel Pina E. Cunha). 9. The Concept Of "Weak Signals" Revisited: A Re-Description From A Constructivist Perspective (David Seidl). 10. Meta-Rules For Entrepreneurial Foresight (Ted Fuller, Paul Argyle and Paul Moran). 11. Autopoietic Limitations Of Probing The Future (Deborah Blackman And Steven Henderson). Afterword: Insights Into Foresight (Kees van der Heijden). Index

    15 in stock

    £23.19

  • The Behavioral Foundations of Strategic

    John Wiley & Sons Inc The Behavioral Foundations of Strategic

    15 in stock

    Book SynopsisThis book argues persuasively that a behavioral perspective offers the best foundation for strategic management scholarship. * This book presents a focused approach to strategic management theory. * Outlines the basics of a behavioral approach to strategic management.Table of Contents1. Introduction. Objectives of Strategic Management Research:. What is an Explanation?. Rigor in Strategy Research. Rationality and Bounded Rationality. Summary of the Argument. Outline of the book. 2. Basics of A Behavioral Approach. Basic Views of Decisions. Bounded Rationality. Routines. Aspirations and Search. Aspiration Levels. Search. Alternative Variations. Slack. The Ecological or Selection Argument. Two Criticisms of the Bounded Rationality View. Summary. 3. A Behavioral Critique of Rationality and Equilibrium. The Behavioral Critique of Rationality. Rationality Assumptions are Untestable. Only Optimizers Survive – Selection. Correctness of Assumptions Doesn’t Matter because Optimization Predicts Well. Does Optimization Predict Well?. Prediction is the Appropriate Test of a Theory. The Assumptions are Close Enough. Very Weak Form Rationality?. Optimization is Best!. Logical Problems of Rationality and Equilibrium. Bounded rationality in economics. Game theory. A Lack of Rigor. Uses of Formal Models. Summary. 4. A Behaviorist’s Perspective on Current Strategy Approaches. Behavioral Traditions in Strategy. No Rules for Riches?. Resource Based View. The RBV versus’ Porter’s Industry Analysis. Transactions Costs. Agency Theory. Summary. 5. Behavioral Methodology. Importance of Process. Process and Testing. Time Series and Endogeneity. 6. Where do we go from here?. Management Strategy and External Strategy. Competition. Prescription. Statistics. Behavioral Theory of the Firm. Concluding Remarks. 7. References

    15 in stock

    £26.39

  • Restructuring Strategy

    John Wiley and Sons Ltd Restructuring Strategy

    15 in stock

    Book SynopsisNew industries are emerging; others are disrupted; old barriers are crumbling, while new ones are rising. This book seeks to better understand the challenges facing industries, networks, businesses and management during periods of industry structuring and restructuring. Comprising a series of contributions from experts in the field, the book addresses key questions about the opportunities and threats posed by these times of turmoil, including: How do existing industries sustain their competitiveness in such difficult times? How do networks stave off threats from new technologies? How do emerging and incumbent companies survive when growth is not an option? And how should companies be governed during periods of industry structuring and restructuring? In answering these questions, the contributors provide an overview of the strategies that industries, networks, businesses and managers are currently deploying in order to adapt to chaotic conditions and to enhance business profitTrade Review“The book is replete with excellent analysis of firm planning decisions. It draws insightful overarching conclusions.” Industrial Relations "The book is replete with excellent analysis of firm planning decisions. It draws insightful overarching conlusions." Recensions Table of ContentsList of Contributors vii About the Editors x 1 Restructuring Strategy 1 James Henderson, Karel Cool, and René Abate Part I Industry and Network Competitiveness 15 2 Maintaining Collective Assets, the Tragedy of the Commons, and Supply Chain Performance: The Case of the Champagne Industry 17 Karel Cool and James Henderson 3 Organizing around Strategic Relationships: Networks of Suppliers as Knowledge Generators in the Italian Motorcycle Industry 44 Andrea Lipparini and Gianni Lorenzoni 4 Assessing the Knowledge Landscape across Firms in Alliance Networks and its Impact on Organizational Innovation Performance 68 Beiqing (Emery) Yao and Susan McEvily 5 Generative Interactions: The New Source of Competitive Advantage 86 Yves Morieux, Mark Blaxill, and Vladislav Boutenko Part II Successful Business Strategies during Periods of Industry Structuring and Restructuring 111 6 Sustaining Superior Performance through a Bubble: Inter-firm Differences in the e-Consulting Industry 113 M. Julia Prats and Ashish Nanda 7 Delaying Market Entry: How Long Is Too Long? 139 Moren Lévesque and Dean A. Shepherd 8 Robust Capabilities? An Empirical Study of Incumbent-Entrant Product Development Capabilities after Radical Technological Change 153 Neil Jones 9 The Form of Departure: The Consequences of Presumptive Adaptation of Franchising Knowledge for Local Network Growth 175 Gabriel Szulanski and Robert Jensen Part III Superior Management and Governance Practices 205 10 A Bayesian Application of the Resource-based View: Narrowing the Gap between Theory and Practice 207 Mark H. Hansen, Lee T. Perry, and C. Shane Reese 11 How Much Do Middle Managers Matter, Really? An Empirical Study on their Impact on Sustained Superior Performance 236 Johanna Mair 12 Impacts of Justification Behavior: The Forgotten Costs of Corporate Governance? 251 Michael Nippa and Kerstin Petzold 13 A New Approach to Improving Board Vigilance: Shift the Focus to Board Process 268 Ann C. Mooney and Sydney Finkelstein Index 289

    15 in stock

    £46.49

  • The Strategy Reader

    John Wiley and Sons Ltd The Strategy Reader

    15 in stock

    Book SynopsisThe second edition of this successful Strategy Reader retains many of the classic readings from the previous edition, such as those by Porter, Mintzberg, Grant, Hamel and Prahalad, while adding more recent top-quality articles by prominent international scholars such as Shapiro, Teece, Hitt and Miller. New topics covered include corporate social responsibility, new technology, ethics, strategic alliances, corporate parenting, diversification, and chaos/complexity theory. Guides students through the literature with extensive editorial commentary. Provides an ideal accompaniment to any major strategy textbook. Also of interest to managers seeking to broaden their understanding of the strategic issues facing their organization. Table of ContentsIntroduction: The Development of Strategic Management Thought: Susan Segal-Horn. Part 1 - What Is Strategy?. 1. Of strategies, deliberate and emergent: Henry Mintzberg & James Waters. 2. Strategy as stretch and leverage: Gary Hamel & C. K. Prahalad. 3. What is strategy? Michael Porter. Part 2 - The Context of Strategy. 4. How much does industry matter? Richard Rumelt. 5. Strategic planning as if ethics mattered: Larue T. Hosmer. 6. Green and competitive: ending the stalemate: Michael Porter & Claas van der Linde. 7. On the limits of a firm-based theory to explain business networks: the Western bias of neo-classical economics: Nicole Woolsey Biggart & Gary Hamilton. 8. The art of standards wars: Carl Shapiro & Hal R. Varian. Part 3 - The Resource-Based View of Strategy. 9. The core competence of the corporation: C. K. Prahalad & Gary Hamel. 10. The resource-based theory of competitive advantage: implications for strategy formulation: Robert Grant. 11. Strategic assets and organisational rent: Raphael Amit & Paul Schoemaker. 12. Dynamic capabilities & strategic management: David J. Teece, Gary Pisano & Amy Shuen. Part 4 - Connections Between Strategy, Structure and Process. 13. The structuring of organisations: Henry Mintzberg. 14. Creating a sense of mission: Andrew Campbell & Sally Yeung. 15. Managing strategic change: Strategy, Culture & Action – Gerry Johnson. 16. Strategic product creation: managing new interactions of technology, markets & organisations: Ron Sanchez. Part 5 - Issues in Corporate Strategy. 17. Corporate strategy & parenting theory: Michael Goold, Andrew Campbell & Marcus Alexander. 18. Related diversification, core competences & corporate performance: Constantinos C. Markides & Peter J. Williamson. 19. Developing & managing strategic alliances, building social capital and creating value: Michael A. Hitt, R. Duane Ireland & Michael D. Santoro. Part 6 – Developing International Strategy. 20. Global strategy: an organising framework: Sumantra Ghoshal. 21. Preparing for the future: evolution of the transnational: Christopher Bartlett, Sumantra Ghoshal & Julian Birkinshaw. 22. The internationalisation of service firms: Susan Segal-Horn. 23. Entrepreneurship in multinational corporations: the characteristics of subsidiary initiatives: Julian M. Birkinshaw. Part 7 – Postscript. 24. The Icarus paradox: Danny Miller. 25. Surfing the edge of chaos: Richard T. Pascale. 26. Perspectives on strategy: Geoff Jones. Index

    15 in stock

    £31.34

  • Dynamic Capabilities

    John Wiley and Sons Ltd Dynamic Capabilities

    15 in stock

    Book SynopsisCreating, adapting to, and exploiting change is inherently entrepreneurial. To survive and prosper under conditions of change, firms must develop the dynamic capabilities to create, extend, and modify the ways in which they operate. The capacity of an organization to create, extend, or modify its resource base is vital. Since the concept of dynamic capabilities was first introduced, much research has elaborated the initial idea. This important book by Constance Helfat and her team of leading scholars provides a timely focus on in-depth examples of corporate dynamic capabilities. Examining these in the different contexts of alliances, acquisitions, and management, the book gives students and researchers a succinct, up-to-date definition of dynamic capabilities and the strategic management theories around them.Table of ContentsList of Figures vi Notes on Contributors vii Preface xi 1. Dynamic Capabilities: Foundations 1 2. Managers, Markets, and Dynamic Capabilities 19 3. Dynamic Capabilities and Organizational Processes 30 4. Executives, Dynamic Capabilities, and Strategic Change 46 5. Relational Capabilities: Drivers and Implications 65 6. Acquisition-Based Dynamic Capabilities 80 7. Firm Growth and Dynamic Capabilities 100 8. Dynamic Capabilities: Future Paths and Possibilities 115 Glossary of Terms 121 List of Company Examples 123 References 124 Author Index 138 Subject Index 142

    15 in stock

    £26.59

  • Dynamic Capabilities

    John Wiley and Sons Ltd Dynamic Capabilities

    15 in stock

    Book SynopsisCreating, adapting to, and exploiting change is inherently entrepreneurial. To survive and prosper under conditions of change, firms must develop the dynamic capabilities to create, extend, and modify the ways in which they operate. The capacity of an organization to create, extend, or modify its resource base is vital. Since the concept of dynamic capabilities was first introduced, much research has elaborated the initial idea. This important book by Constance Helfat and her team of leading scholars provides a timely focus on in-depth examples of corporate dynamic capabilities. Examining these in the different contexts of alliances, acquisitions, and management, the book gives students and researchers a succinct, up-to-date definition of dynamic capabilities and the strategic management theories around them.Table of ContentsNotes on Authors. Foreword. 1. Dynamic Capabilities: Foundations. 2. Managers, Markets, and Dynamic Capabilities. 3. Dynamic Capabilities and Organizational Processes. 4. Executives, Dynamic Capabilities, and Strategic Change. 5. Relational Capabilities: Drivers and Implications. 6. Acquisition-Based Dynamic Capabilities. 7. Firm Growth and Dynamic Capabilities. 8. Dynamic Capabilities: Future Paths and Possibilities. Glossary of Terms. List of Case Examples. References. Author Index. Subject Index

    15 in stock

    £47.69

  • Organizational Change

    John Wiley and Sons Ltd Organizational Change

    15 in stock

    Book SynopsisOrganizational Changeintegrates major empirical, theoretical and conceptual approaches to implementing communication in organizational settings. Laurie Lewis tiestogether the disparate literatures in management, education, organizational sociology, and communication to explorehow the practices and processes of communication work in real-world cases of change implementation. Givesa bold and comprehensive overview of communication research and ideas on change and those who bring it about Fills in an important piece of the applied communication puzzle as it relates to organizations Illustrated with student friendly, real life case studies from organizations, includingorganizational mergers, governmental or nonprofit policy or procedural implementation, or technological innovation Winner of the 2011 Organizational Communication NCA Division Book of the Year Trade Review"Summing Up: Recommended. Academic collections, upper-division undergraduate and up." (Choice, 1 December 2011) Table of ContentsIntroduction. 1 Defining Organizational Change. 2 Processes of Communication During Change. 3 A Stakeholder Communication Model of Change. 4 Outcomes of Change Processes. 5 Communication Approaches and Strategies. 6 Power and Resistance. 7 Antecedents to Strategies, Assessments, and Interactions. 8 Stakeholder Interactions: Storying and Framing. 9 Applying the Model in Practice. Glossary. Index.

    15 in stock

    £66.56

  • Strategic Management Arab World Editions

    Pearson Education Limited Strategic Management Arab World Editions

    15 in stock

    Book SynopsisTable of ContentsBrief Table of Contents Foreward Preface Case Information Matrix Case Description Matrix Acknowlegments PART 1 - OVERVIEW OF STRATEGIC MANAGEMENT Chapter 1: The Nature of Strategic Management PART 2 - STRATEGY FORMULATION Chapter 2: The Business Vision and Mission Chapter 3: The External Assessment Chapter 4: The Internal Assessment Chapter 5: Competing in the Global Marketplace Chapter 6: Strategies in Action Chapter 7: Strategy Analysis and Choice PART 3 - STRATEGY IMPLEMENTATION Chapter 8: Implementing Strategies: Management and Operations Issues Chapter 9: Implementing Strategies: Marketing, Finance/Accounting, R&D, and MIS Issues Chapter 10: Leadership and Culture PART 4 - STRATEGY EVALUATION Chapter 11: Strategy Review, Eveluation, and Control PART 5 - STRATEGIC MANAGEMENT CASE ANALYSIS Chapter 12: How to Prepare and Present a Case Analysis English-Arabic Glossary Endnotes Index Credits

    15 in stock

    £55.10

  • Airline Marketing and Management

    Taylor & Francis Ltd Airline Marketing and Management

    1 in stock

    Book SynopsisThrough six previous editions, Airline Marketing and Management has established itself as the leading textbook for students of marketing and its application to today''s airline industry, as well as a reference work for those with a professional interest in the area. Carefully revised, the seventh edition of this internationally successful book examines an exceptionally turbulent period for the industry. It features new material on: *Changes in customer needs, particularly regarding more business travellers choosing - or being forced - to travel economy, and analysis of the bankruptcy of ''All Business Class'' airlines. * An explanation of the US/EU ''Open Skies'' agreement and analysis of its impact. *The increase in alliance activity and completion of several recent mergers, and the marketing advantages and disadvantages that have resulted. * Product adjustments that airlines must make to adapt to changes in the marketing environment, such as schedule re-adjustments and the reconfigurTrade Review'Overall, with the textual changes made and topics added, Shaw has ensured the latest edition of his book remains one of the leading textbooks on airline management and product planning.' Aerlines, e-zine issue 53Table of ContentsThe Fundamentals -- What is Marketing? -- Definition -- The ‘MarketingMix’ -- Stages in the Application of Marketing Principles to Airline Management -- Benefits of a Marketing-Based Approach Successful Airlines ... -- The Market for Air Transport Services -- What Business Are We In? -- Transportation -- Communication -- Leisure -- Logistics -- Information -- Selling Services -- Who is the ‘Customer’? -- Definitions -- ‘Apparent’ and‘True’ Needs -- Industrial Buying Behaviour -- The ‘Customer ’ in the Business Air Travel Market -- The ‘Customer ’ in the Business Air Travel Market -- The ‘Customer ’ in the Air Freight Market -- Market Segmentation: Air Passenger Market -- The Concept -- Segmentation Variables in the Air Passenger Mark -- Customer Requirements: Business Travel Market -- The Business Travel Market: Demographics and Psychographics -- The Leisure Segment of Demand -- Segmentation of the Air Freight Market -- Differences between the Air Passenger and Air Freight Markets -- Segmentation Variables: Air Freight Market -- Successful Airlines ... -- 3 The Marketing Environment -- The Theoretical Basis: PESTE Analysis -- PESTE Analysis: Political Factors -- Terrorism Fears /Political Instability -- Deregulation and ‘Open Skies’ -- Marketing Policies for a Deregulated Environmen -- Privatisation -- ‘State Aid’ -- Airport Slot Allocation -- PESTE Analysis: Economic Factors -- Economic Growth and the Trade Cycle -- PESTE Analysis: Social Factors -- The Ageing Population -- Changing Family Structures -- Changing Tastes and Fashions in Holidays -- The Uncertain, Deregulated Labour Market -- The Female Business Traveller -- PESTE Analysis: Technological Factors -- Video-Conferencing -- The Internet -- Surface Transport Investment -- New Aircraft Developments -- PESTE Analysis: Environmental Factors -- Climate Change and Global Warming -- Shortages of Infrastructure Capacity -- ‘Tourism Saturation ’ -- Successful Airlines ... -- Airline Business and Marketing Strategies -- Porter’s ‘Five Forces’ and their Application to the Airlim -- Industry -- Rivalry amongst Existing Firms -- Substitution -- New Entry -- Power of Customers -- Power of Suppliers -- ‘Disintermediation ’ -- Strategic Families -- Cost Leadership, Differentiation and Focus: -- The Principles -- Cost Leadership in the Airline Industry: Background -- ‘True Low Cost’: Fundamentals of the Business Model -- ‘Hybrid ’Low-Cost Carrier Models -- Cost Leader Airlines: Current Issues -- Cost Leader Airlines: The Future -- ‘Differentiation ’ in the Airline Industry -- Airline Alliances -- Airline Industry Consolidation: The Latest Developments -- ‘Differentiation’ Airlines: The Future -- The Concept of the ‘Legacy Airline ’ -- ‘LegacyAirlines’: Strategic Options -- ‘Focus’ Strategies -- Types of Focusing in the Airline Industry -- ‘Value Added’Focusing: ‘Integrated Carriers ’ -- ‘Value Added’Focusing: ‘All Business-Class ’Air -- ‘Low Cost’ Focusing: Charter Airlines -- ‘Lost-in-the-Middle ’ -- Airline Business and Marketing Strategies: Common Mis -- Objectives -- Diversification vs Specialisation -- Pace of Expansion -- Competitive Response -- ‘Control’ -- Over-Optimism /Fall-Back Position Successful Airlines ... -- 5 Product Analysis in Airline Marketing -- What is the ‘Product’? -- The Theory of Product Analysis and its Application to the Airline Industry -- The Product Life Cycle -- Product Life Cycles in the Aviation Industry -- Managing a Product Portfolio: The ‘Boston Box ’ -- Balancing Risk and Opportunity: The ‘Ansoff Ma -- Fleet and Schedules-Related Product Features -- Cabin Configuration and Classes of Service -- Network, Frequencies and Timing -- Punctuality -- Customer Service-Related Product Features -- Point-of-Sale Service -- Reservations and Overbooking -- Airport Service -- In-Flight Service -- Controlling Product Quality -- 5.6 The Air Freight Product -- Air Freight Capacity -- Successful Airlines ... -- Pricing and Revenue Management -- Building Blocks in Airline Pricing Policy -- Pricing - A Part of the Marketing Mix -- Deregulation -- Revenue Management Systems -- ‘Willingness-to-Pay’ and ‘Capturing the Value’ -- ‘A La Carte ’Pricing -- ‘Uniform’ and ‘Differential’ Pricing -- The Principles -- Differential Pricing: Arguments in Favour -- Differential Pricing: The Case Against -- The Management of Discount Fares -- Pricing Response and Pricing Initiatives -- The Structure of Air Freight Pricing Successful Airlines . -- Distributing the Product -- Distribution Channel Strategies -- Types of Distribution Channel -- The Concept of ‘Super Profits’ -- The Travel Agency Distribution System -- Advantages and Disadvantages -- Today’s Distribution Channels -- The Future of Distribution -- Global Distribution Systems (GDSs) -- History and Background -- Current Issues -- 10 Airline Selling, Advertising and Promotional Policies -- The Anatomy of a Sale -- The AIDA Model and the SPIN Cycle -- Sales Planning -- The Sales Budget -- The ‘CommunicationsMix’ -- Marketing Communication Techniques -- Sponsorship Policy -- Database Marketing -- Media Relations -- The Field Sales Team -- Airline Advertising -- The Functions of Advertising -- Advertising Decisions -- What are the Features of ‘Good ’Airline j -- Selling in the Air Freight Market -- The Sales Task in the Air Freight Market -- Marketing Communication Methods -- Successful Airlines ... -- 11 The Future of Airline Marketing -- Glossary of Aviation Terms Glossary of Marketing Terms Index

    1 in stock

    £35.14

  • Decision Sourcing

    Taylor & Francis Ltd Decision Sourcing

    15 in stock

    Book SynopsisWe are living in the post-information age, the era of so-called ''Big Data''. It is a practical possibility for corporations to report, chart and analyse every action, transaction and click that happens inside and outside their business. In Decision Sourcing Roberts and Pakkiri examine what this means to organisational decision making. They explode the myth that good decisions need only be informed ones through an examination into how business really make choices. They lay bare the poverty of decision making processes in today's corporate world and offer fresh and fascinating insight into how social tools are providing new sources of information, how they are challenging hierarchy and how they are providing opportunities for growth and agility through aligned and inclusive decision making. This book is for those organisations that want to get beyond the corporate Facebook account and are ready for the next bold step. It is for those businesses that want to engage their workforce and Trade Review’The ideas in Decision Sourcing quickly changed how I think about decision making in the twenty-first century. Much of social business can seem technological, mystical or over-hyped: but decisions are real and continuous - they are the heartbeat of our organisations. By re-examining how decisions are made in a networked world, Dale and Rooven share important answers about how to be successful in this new landscape.’ Will McInnes, Managing Director, NixonMcInnes and author of Culture Shock ’We routinely make decisions every day. How we inform them and how we handle them seems to be cut and dried. However, Roberts and Pakkiri challenge the traditional thinking. This book examines the sources of decisions in a fresh way. They show how businesses can utilise social channels to make decisions and arrive at outcomes that might not otherwise have suggested themselves. The results are often surprising and sometimes amazing. This isn't just about business decisions, it is about all those decisions we make in life. I would not miss this book if I were you. So make your last old school decision. Buy this book. Right now. Easy decision.’ Paul Greenberg, author and CRM at the Speed of Light ’Reading this book has been a delight both because of the content and the style of writing ... Overall this is a book I would strongly recommend to managers with the responsibility for making sure that intranet, collaboration, socialmedia and digital workplace platforms deliver value to the organisation.’ Martin White, Intranet Focus ’My clients and my workshop participants over the last few years will be very aware of my focus on identifying tasks and decisions that have to be made in designing intranets and implementing search...However I often feel that I am treading a lonely path in this approach, so was delighted to read a superb new book from Gower Publishing entitled Decision Sourcing - Decision making for the agile social enterprise.’ www.cmswire.com ’DeciTable of ContentsChapter 1 Decisions; Chapter 2 BYO; Chapter 3 Transaction to Interaction; Chapter 4 The Changing Nature of Data; Chapter 5 Social Analytics; Chapter 6 Networked Decision Making; Chapter 7 Informed Decisions; Chapter 8 Decisions as Interactions; Chapter 9 Social Listening; Chapter 10 Engaged Decisions; Chapter 11 Decision Sourced; Chapter 101 Afterword;

    15 in stock

    £80.74

  • A Handbook of Business Transformation Management

    Taylor & Francis Ltd A Handbook of Business Transformation Management

    1 in stock

    Book SynopsisThis book provides an integrative Business Transformation Management Methodology, the BTM , with an emphasis on the balance between the rational aspects of transformation and the often underestimated emotional readiness of employees to absorb and accept transformation initiatives.Comprising four phases - Envision, Engage, Transform, and Optimize - the methodology integrates expertise from areas such as strategy, risk, and project management. Covering the formal and informal structures and roles needed for a successful transformation, the authors cover a wide range of theory to help understand the phenomenon of transformation.A ''360-degree'' view on what business transformation means and how to manage it successfully, this handbook is suitable for business executives dealing with organizational change. A range of illustrative case studies ensure this is also a valuable resource for academics interested in chanTrade Review’The goal of business transformation initiatives is to create agility in order to adapt to market changes. To achieve desired outcomes it is necessary to accurately manage interdependent risks associated with changes in the strategy, operating processes as well as the organization’s culture. In my opinion this handbook encompasses all relevant aspects of a professional approach to business transformation.’ Reza Nazeman, CIO Europe, Middle East & Africa, Microsoft ’The handbook brilliantly combines art and science marrying the experience and expertise of highly successful practitioners with multi-disciplinary methods, underpinned by the best practices of the leader in enterprise technology solutions. In my 20 plus years transforming global enterprises, I finally see an honest and vivid acknowledgement of the significant role transformation plays in today’s business context and the keys to success spelled out.’Lilian Corvington - Global Director EVO Program, Vodafone ’Business transformation is a complex endeavor and a continuous challenge for many organizations nowadays. Therefore, it is important to have a holistic and applicable methodology that successfully guides decision makers through transformation initiatives. This is exactly what this handbook provides.’ Nicolas Steib - Global Head of Services Delivery, SAP’Achieving successful transformation requires that strategy, marketing, enterprise modeling, HR, business processing, IT... share the same global approach and the same language. This requires a new discipline which will merge specialized practices into a single consistent set of simplified practices. This handbook will help you to implement these convergence efforts.’ Jean-René Lyon, Director, Center of Excellence in Enterprise Architecture, Paris'A must-have for any business transformation professional. With only a third of business transformations being completed on time, on budget and to expectations, this book needs to descend into the laps of 1000s of managers and leaders everywhere.'Rob Llewellyn, ConsultantTable of Contents1. Introduction 2. Meta Management 3. Strategy Management 4. Value Management 5. Risk Management 6. Business Process Management 7. Transformational IT Management 8. Organizational Change Management 9. Competence and Training Management 10. Program and Project Management 11. Case Study: MotorStars' Implementation of a Global HR System in an Automotive Company 12. Lessons Learned from the Business Transformation Case Studies

    1 in stock

    £128.25

  • Handbook of Strategy and Management

    SAGE Publications Inc Handbook of Strategy and Management

    15 in stock

    Book SynopsisNew in Paperback: Publishing February 2006!`If you had to read only one book to understand the roots and branches of the study of strategy & organization, this would be it. Pettigrew, Thomas and Whittington have gathered an impressive array of contributions, which provide a comprehensive guide to the current state of the art. It's a book that reflects a maturing field, offering thought-provoking discussions of the major issues in strategy, reflections on how they have been tackled in the last three decades, and identifying the themes, promises and challenges that lie ahead. Useful for a novice and an accomplished scholar alike, this is a remarkable effort that shows how far the Strategy field has come' - Michael G. Jacobides, London Business School`This is an interesting, insightful and thought provoking collection. It not only comprehensively maps the field of strategic management but also offers a critical reflection on past and preseTrade Review′If you had to read only one book to understand the roots and branches of the study of strategy & organization, this would be it. Pettigrew, Thomas and Whittington have gathered an impressive array of contributions, which provide a comprehensive guide to the current state of the art. It′s a book that reflects a maturing field, offering thought-provoking discussions of the major issues in strategy, reflections on how they have been tackled in the last three decades, and identifying the themes, promises and challenges that lie ahead. Useful for a novice and an accomplished scholar alike, this is a remarkable effort that shows how far the Strategy field has come′ - Michael G. Jacobides, London Business School ′This is an excellent volume. It will fill an important gap in the field and provide strategy researchers with a much-needed snapshot of the current state-of-the-art in strategy′ - Nelson Phillips, McGill University ′The publication of the Handbook of Strategy and Management is a major event. The Handbook not only brings together the World′s leading strategy and management scholars; it is also remarkably well-organized and future-oriented, having the right balance between focus and diversity. By critically taking stock of the field and by discussing future paths of strategy, this Handbook will serve as an important stimulus for intellectual development for years to come′ - Nicolai Foss, Copenhagen Business School ′This is an interesting, insightful and thought provoking collection. It not only comprehensively maps the field of strategic management but also offers a critical reflection on past and present work. The rich mix of contributors criticize, entice and provoke, while also scoping a future research agenda. The authors have accomplished a major and important contribution to our understanding of the history and development of strategy and research in strategy′ - David Asch, Dean of the Faculty of Business and Law, De Montfort University ′Finally! We have a comprehensive, reflective and critical overview of the field of strategy in the new Handbook of Strategy and Management. The strategy literature has come of age with this "mapping of the terrain" by Andrew Pettigrew, Howard Thomas and Richard Whittington. The Handbook provides an useful overview of different streams of thought with contributions by leading scholars and researchers. Equally importantly, this Handbook provides us with reflections on the past and insights into the future of the field. Such a critique is an important aid in understanding and researching strategy for newcomers and experienced scholars alike′ - Cynthia Hardy, Head of Department of Management, University of Melbourne "The editors of this well-crafted collection posit that the field is at a critical inflection point, which warrants both a retrospective and forward-looking examination. The editors are to be commended for bringing together a diverse, scholarly group of writers to focus their attention on the growing and highly important field of strategic management. Highly recommended." -- R. SubramanianTable of ContentsPART ONE: MAPPING A TERRAIN Strategic Management - Andrew Pettigrew, Howard Thomas and Richard Whittington The Strengths and Limitations of a Field The Domain of Strategic Management - Edward H Bowman, Harbir Singh and Howard Thomas History and Evolution PART TWO: THINKING AND ACTING STRATEGICALLY Constructing Competitive Advantage - Karel Cool, Luis Almeida Costa and Ingemar Dierickx Corporate Strategy - Robert M Grant Managing Scope and Strategy Content Corporate Strategy - Constantinos Markides The Role of the Centre Corporate Structure - Richard Whittington From Policy to Practice Knowledge-Based View - Katheleen M Eisenhardt and Filipe M Santos A New Theory of Strategy? Managing Cognition and Strategy - Joseph Porac and Howard Thomas Issues, Trends and Future Directions Strategy Process - Balaji Chakravarthy and Roderick E White Forming, Implementing and Changing Strategies Strategic Change Processes - Raghu Garud and Andrew H Van de Ven Top Management, Company Directors and Corporate Control - Gerald F Davis and Michael Useem PART THREE: CHANGING CONTEXTS International Management and Strategy - Bruce Kogut Quasi Strategy - Ewan Ferlie Strategic Management in the Contemporary Public Sector Entrepreneurship, Small Firms and Wealth Creation - Rita Gunther McGrath A Framework Using Real Options Analysis The Strategy and Management of International Institutions - Winfried Ruigrok Technology in Corporate Strategy - Keith Pavitt and W Edward Steimueller Change, Continuity and the Information Revolution What Are the Responsibilities of Business to Society? - David A Whetten, Gordon Rands and Paul Godfrey PART FOUR: LOOKING FORWARD The Conduct of Strategy Research - Haridimos Tsoukas and Christian Knudsen Business History and Strategy - David J Jeremy Theorizing the Future of Strategy - N Venkatraman and Mohan Subramaniam Questions for Shaping Strategy Research in the Knowledge Economy Conclusion - Richard Whittington, Andrew Pettigrew and Howard Thomas Doing More in Strategy Research

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