Personnel and human resources Books

Book SynopsisGlenn Templeman has breadth and depth of HR and business partnering experience gained over a twenty-year career thinking about or being an HR business partner across the public, private and not-for-profit sectors. Based in London, UK, he is currently an HR consultant within the management consulting industry working with government and public sector clients.Trade Review"Developing a strategic mindset is an essential skill for all HR professionals. It is never too early to develop such a mindset and this book neatly shows you how." * Dr Dina Gray, Strategy Academic and Consultant *"A step-by-step roadmap on how to be a simply brilliant and fulfilled HR Business Partner. Eloquent, funny and thought-provoking by turn, in an age of machine learning and HR bots, it is heartening to focus on the 'human' nature of this role and how a really effective HR partner to a business area can make a transformative difference. Sage advice for all in HR, regardless of which stage of their career." * Sarah Stacey, Director HR Business Partnering, NATS *"A compelling read for both aspiring and practicing HR Business Partners, written in a style that is informative and relatable and equipping those navigating the perennial challenges of this keystone HR role." * Nick Sloan FCIPD, HR Transformation Specialist, Management Consulting Industry *"A great insight into strategic thinking with practical applications and a wealth of real experiences. A valuable read for all those in HR who want to make a difference." * Nigel Daly, Fellow CIPD, HR L&D specialist *"The HR Business Partner Handbook is one that the profession has been waiting for. It is a complete guide to understanding the depth and breadth of the role of a HR Business Partner and the value it can bring any organization. Coupled with expert insights from Glenn, it will help you to achieve day-to-day excellence through its informative and empowering approach as it sets out expectations to help anyone be an awesome HRBP. Whether you're new to HR or looking to transition from a HR generalist or specialist role, this incredibly practical guide is a must-read on your journey." * Andrew Mina, People and Customer Experience Manager, HR SaaS company *"This is an incredibly helpful, easy-to-read book with a witty slant. It provides wise advice and is an essential read for HR professionals and people leaders alike." * Rachel Gardner-Poole, Chief Operating Officer, innovation & technology sector *"This is an excellent read. It provides valuable insights, guidance and advice to someone starting out on the course of becoming an HR Business Partner - the sorts of insights which you don't normally get from a textbook. It gives the reader a glimpse into the author's own personal story and his views on what makes a strategic HR business partner stand out. It is thought provoking and offers a really interesting perspective." * Elaine McIlroy Employment and Immigration Law Firm Partner *Table of Contents Chapter - 00: Introduction - A well-trodden path should be easy to follow; Section - ONE: The foundational structure; Chapter - 01: Knowing HR; Chapter - 02: Knowing the business; Chapter - 03: Adding value; Section - TWO: The people fundamentals; Chapter - 04: Always listen to people; Chapter - 05: The power of empathy; Chapter - 06: The protection of perception; Chapter - 07: The moral and ethical compass; Chapter - 08: Style, service and subservience; Chapter - 09: Humble headlines; Section - THREE: The road to strategic; Chapter - 10: The active application of procrastination; Chapter - 11: Say no to strangers; Chapter - 12: Ever the pragmatist; Section - FOUR: The clever stuff; Chapter - 13: Strategic is a mindset; Chapter - 14: Don’t treat the symptoms; Chapter - 15: Tell me a story; Section - FIVE: The warning signs; Chapter - 16: Don’t throw nuts; Chapter - 17: Progression over promotion; Chapter - 18: Epilogue

Read more less

Book SynopsisThe need for HR professionals to understand and apply data analytics is greater than ever. Today’s successful HR professionals must ask insightful questions, understand key terms, and intelligently apply data, but may lack a clear understanding of the many forms, types, applications, interpretations, and capabilities of HR analytics. HR Analytics provides a practical approach to using data to solve real HR challenges in organizations and demystifies analytics with clear guidelines and recommendations for making the business case, starting an HR analytics function, avoiding common pitfalls, presenting data through visualization and storytelling, and much more.

Read more less

Book SynopsisTheo Smith is a VP of a HR tech start-up Zinc.Work, and previously, the Recruitment Manager at NICE (The National Institute for Health and Care Excellence). Based in the UK, he was selected to be part of the Resourcing Leaders 100 (RL100), Europe's leading network of resourcing leaders. Prior to this he was the Resourcing Manager at TMP Worldwide UK, now part of PeopleScout. He is also the host of several podcasts including 'Neurodiversity - Eliminating Kryptonite & Enabling Superheroes'.Professor Amanda Kirby is the Founder and CEO of Do-IT Solutions, a tech for good company specialising in neurodiversity screening tools. She has more than 25 years' experience working in the field of neurodiversity, publishing more than 100 research papers, and is internationally recognized for her work with 1000s of families and neurodivergent adults. She is also a medical doctor. Based in the UK, she advises Department of Work and Pensions on Neurodiversity as well as being an emeritusTrade Review"A book that will enable you to think differently about people who.... think differently. An incredibly insightful read that perfectly brings together why organizations should value neurodiverse talent and how they can best provide an environment for that talent to shine. It takes you on an incredible journey from understanding why neurodiversity is important, all the way to the successes that organizations can hope for - stopping off on the way to deliver impactful, practical and real-life advice for anyone whose role it is to hire, develop or retain talent." * Alan Walker, Co-founder of Udder & ChatTalent. #HRTech Consulting and Advisory - the Udder way *"The book is packed with great case studies, examples and important messaging to take away, plus incredible insights and explanations of the spiky profiles we all have (some more than others). In the authors' words: "True change requires commitment - sustained and anticipatory" - this book will help any reader on that journey - it's one of the most detailed texts I have encountered on the subject." * Jean Hewitt, Senior Inclusive Design Consultant, BuroHappold Engineering *"Neurodiversity at Work is a compelling look into how we can leverage neurodiversity strengths into our workplace. It is truly an inspiring must-read for all as it provides practical ways for inclusivity of neurodiversity to drive innovation and growth!" * Christine Ramsay, CDP (Certified Diversity Professional), Founder and CEO of Ignite Inclusion, LLC *"Neurodiversity is an important area of DE & I, that has only really come into our conscience over the last few years. We know this impacts a wide range of people either in the workforce or finding insurmountable challenges to get in it. I applaud both authors for their honesty in sharing their own lived experience of work, and for collecting so many stories to share. This is a real almanac for making difference. Reading over, let the hard work start." * Bill Boorman, Strategic Advisor, #Tru Founder, Rebel Rouser *"Neurodiversity is one of the most important and untapped opportunities in business today. This book clearly explains the issue and honours the necessity to pay close attention to every employee's individual needs and leverage people's extra special capabilities in unique and powerful ways." * Josh Bersin, Principal and Founder, Deloitte Consulting LLP *"I want to give huge credit to Amanda Kirby and Theo Smith who have brought their whole selves, personal and professional, to create an up-to-date guide on neurodiversity in the workplace. They provide a comprehensive review the current perspectives of the neurodiversity paradigm, good practice in the workplace and real-world examples of innovative programmes and strategies. There is no such thing as a 'Degree in Neurodiversity' for HR / D&I Professionals, but for anyone looking to expand their knowledge in this field, this book is as close as you are going to get to it!" * Aidan Healy, Chief Executive Officer, Lexxic *Table of Contents Chapter - 00: Introduction; Chapter - 01: Why neurodiversity is important; Chapter - 02: Labels - What do they mean?; Chapter - 03: Categories and spiky profiles; Chapter - 04: Eliminating kryptonite and enabling superheroes; Chapter - 05: Pre-employment - The lost demographics; Chapter - 06: Policies and procedures - What's the legal stuff all about?; Chapter - 07: How can employers attract neurodiverse talent in recruitment?; Chapter - 08: Apprenticeships, internships, work placements and hiring schemes; Chapter - 09: Interviews and assessments; Chapter - 10: Making workplace adjustments; Chapter - 11: Induction and onboarding; Chapter - 12: Line management means having good conversations; Chapter - 13: Everyday meetings, conferences and seminars - Planning to be neuro-inclusive; Chapter - 14: Champions, staff networks and communities - How to succeed in being an inclusive workplace; Chapter - 15: Future workspaces and workplaces; Chapter - 16: Next Steps! Inclusion, equity and diversity = belonging - No one fits into one neat box; Chapter - 17: Appendix; Chapter - 18: Glossary

Read more less

Book SynopsisDavid Liddle is the CEO of the TCM Group and president of the People and Culture Association. David is a recognized leader in the areas of conflict resolution, cultural change, and transformational leadership. For over twenty years, David Liddle and his team have been delivering award winning conflict resolution, leadership development, and cultural change programmes for organizations across the globe. Based in London, UK, in 2021 he was named as one of the Most Influential HR Thinkers by HR Magazine and has been featured on the Thinkers50 Radar for 2022.Trade Review"This updated edition expertly outlines a pragmatic and well thought-through framework for making a positive change to people's experience of work. An essential read for anyone who believes organizations don't have to choose between performance and fairness, justice and learning." * David D’Souza, Membership Director, CIPD *"If you want to make a difference in your organization - buy and use this book. Updated to reflect how we are working now; David's book gives managers and HR practitioners space for reflection and crucially inspiration." * Margaret Ayers, Director of Human Resources & Organizational Development, Canterbury Christ Church University *"In a period of increasing polarization and hostility, this second edition of Managing Conflict shows us how to nurture more supportive, compassionate dialogue within the workplace. Filled to the brim with tools, techniques and templates, this book masterfully guides the reader on a journey to building a conflict-healthy culture." * Becky Norman, Managing Editor, HRZone & Training Zone *"Managing Conflict, 2nd Edition is a comprehensive guide that emphasizes the positive potential of conflict management and highlights the need for a shift from retributive systems to person-centred and values-based approaches for managing conflict. David presents real-life examples of conflict resolution, including workplace disputes and community conflicts, demonstrating the power of dialogue and restorative approaches." * Kien Yip PHANG, Certified Mediator (IMI/SIMI) & Ombuds Specialist Consultant, FAO *"In this 2nd edition of Managing Conflict, David Liddle has written an incredibly useful book that shows how to measure the costs of conflict in any workplace, and how to prevent and resolve it. It is insightful and immensely practical and I recommend it highly." * Kenneth Cloke, Mediator, arbitrator and author *"This edition uses additional case studies and templates to show how well the transformative Resolution Framework works. The book is an invaluable source for any human resources or employee relations professional." * Peter Frost, Consultant, Herbert Smith Freehills LLP *"When harnessed well, conflict can lead to better conversations, more diverse thinking and improved decision making. But at its worst, it can sit at the heart of a toxic culture where bullying and harassment go unchecked. David Liddle's book is a practical and essential guide to a subject that is of increasing importance to organizations as they strive for a culture that enables everyone to bring their best." * Martin Blackburn, VP, Head of HR – EMEA, RenaissanceRe *"The 2nd edition is much more relevant to the world we live in now and is reflective of the changes that have impacted our lives in recent times. Recent world events such as the COVID-19 pandemic are acknowledged in the book as huge factors which have shaken our world. The book explores the notion that emotional intelligence and creating space for people to have adult to adult conversations is really the cornerstone of effective conflict management, and in my view, couldn't be truer. The book truly acknowledges the human element, the person behind the issues and the conflict. Practical, insightful, concise and intelligently written." * Jenny Hannon, HR Advisor, KPMG *"David's book brings to light the importance on why organizations should embrace informal conflict resolution processes and embed mediation in its grievance framework. The book also adds a unique insight to the ongoing discussions on why organizations should seriously consider the restorative justice approach." * Nike Ajibowo, Head of Employee Relations and Inclusion, Plan International *"An essential read for leaders, HR professionals and unions, this book revolves around the powerful principle of dialogue, guiding readers on a journey towards healthier, more productive workplaces. Its engaging, well-structured content captivates from the outset, leaving readers unable to put it down." * Rachel Bennett MCIPD, Founder, HR Fusion Ltd *"In this transformative book, conflict becomes a catalyst for growth. Offering an updated, holistic framework for proactive conflict resolution, it's a crucial guide for both novices and experts. Perfect for modern workplaces, it empowers readers to cultivate a positive conflict culture in their organizations, providing practical tools for the future of conflict management at work. A must-read for the forward-thinking Human Resources professional." * Ahmed Zaky, People & Culture Manager, TIMG (New Zealand) *"If you are in the HR profession this is a must read. The tools are all here, backed by fascinating case studies from businesses which he has worked over the past 20 years. This book needs to be in the hands of every HR professional." * Gemma Bromfield ACIPD, Manager Director and HR Consultant, Go Beyond HR Consultancy Ltd *"Managing Conflict 2ed is a breath of fresh air in the field of conflict management and is highly recommended for all actors involved in managing workplace conflict." * Trond Løkling, Co-Founder, Semje Software AS *"Wow! What an inspiring and compelling book. A must read for all leaders, lawyers, ER Professionals, HR, and managers. In fact, anyone who wants to navigate conflict more effectively. This is an extremely practical guide which covers the lifecycle and causes of conflict, managing conflict from an employment law perspective, measuring the cost of conflict and the impact of a toxic culture, the psychology behind it all, routes to resolution, how to develop a Resolution Framework, how to resolve a toxic culture, how to develop an internal mediation scheme and how to do a quick health check on your organization. David has started a "Resolution Movement"." * Louisa Deboer, Global Employment Counsel, and Wellbeing Founder, The Pause Before *"I hope that employers will pick up a copy of this timely new edition and reflect on the benefits of implementing a restorative and humanistic 'Resolution Framework' in their workplace." * Victoria Harris, Trustee, Mediation Hertfordshire & Programme Manager, Civil Mediation Council *"This Edition uses additional case studies and templates to show how well the transformative Resolution Framework works. The book is an invaluable source for any human resources or employee relations professional." * Peter Frost, Consultant, Employment Group, Herbert Smith Freehills LLP *"A gentle guide to a difficult topic; thought- provoking and clear." * Nicola Wood, Senior Independent Director, Information Commissioner's Office *"Active listening skills and recognising the consequences of conflict has never felt more important. David Liddle has ably convince the reader, of the need for Leaders to use mediation along with the emotional and financial benefits of doing so." * Sally Hopper, FCIPD, FRSA, MSc, Director of Human Resources, Hertfordshire County Council *"This is an essential book for organizations. David Liddle shares his expertise and equips the readers to become proactive and embrace positive dialogues, transform conflicts from dysfunctional to functional, and achieve remarkable outcomes. David helps the reader understand the causes and impact of conflicts, and how to use efficient frameworks and tools for conflict management and mediation." * Ewa Hutmacher, CEO and co-founder, Snabbfoting *"Especially useful are the Resolution Reflections. Don't skip them. Answer the short pertinent questions. You will learn a lot. All mediators not just workplace specialists will benefit for reading this insightful and lively text." * Stephen Walker, Mediator and author, S Walker Mediation *"An antidote to the prevailing approach, Managing Conflict offers step-by-step guidance to developing a more holistic, mediation-centric approach called the Resolution Framework. HR professionals, business leaders, lawyers, and labour representative would benefit from the book's analysis of workplace conflict and how to constructively manage conflict so that healthy, functional relationships are not only maintained but can flourish in workplaces." * Tony Scida, Principal and Chief People Office, Re:Focus HR Solutions Inc. *"An antidote to the prevailing approach, Managing Conflict offers step-by-step guidance to developing a more holistic, mediation-centric approach called the Resolution Framework. HR professionals, business leaders, lawyers, and labour representative would benefit from the book's analysis of workplace conflict and how to constructively manage conflict so that healthy, functional relationships are not only maintained but can flourish in workplaces." * Sanja Moll, Mediator and Leadership Coach *"I have to agree that we could "do workplace conflict better". Listening, talking and collaboration through informal and formal mediation instead of relying on the misery of our disciplinary and grievance processes will surely serve everyone better. Get the book!" * Helen Goss, Partner, Boyes Turner LLP *"The book is written in a fascinating way. This book describes innovative strategic approaches to developing a culture of sustainable conflict management that can promote positive engagement of all parties, save costs, reduce stress, and increase well-being." * Aga Yamin, HR Expert *"This book is a must read for all HR Professionals - it is a comprehensive, easy to read textbook and made even better by being very interactive with the reflection boxes throughout each chapter. The book offers a real in-depth understanding of how conflict can arise, the cost to a business (both monetary and psychologically) and resolution options fully explained." * Lisa Hodgkiss, Assoc CIPD, MIoL *"A highly informative and inspiring book, which shows how conflict can in fact be seen as something positive! This book should be read by anyone who has to deal with conflict management - HR and management alike." * Petta G. Praschma, Employer branding enthusiast and Ambassador for the Human Relations Collective *"Such expertise and experience, all openly shared and backed with good research and sound results; this edition is practical and for any CPO/HRD" * Amanda Harcus, Experienced HRD, Culture and Change Expert *"The 2nd edition of Managing Conflict is the ultimate gift to HR practitioners Liddle shares key takeaways with the reader; including useful tests on toxic workplace culture, cost impact analysis for ER matters and approaches to integrate mediation into conflict scenarios. For anyone working in HR who has felt disenfranchised, overwhelmed and just a bit stuck; this book is for you." * Shane O’Brien, Senior Employee Experience Manager, EMEA, MongoDB *Table of Contents Chapter - 00: Introduction; Section - ONE: Putting conflict into context; Chapter - 01: What’s wrong with contemporary conflict management and what to do about it; Chapter - 02: The lifecycle of a conflict – How and why conflicts escalate; Chapter - 03: The causes and the sources of conflict at work; Chapter - 04: Managing conflict – An employment law perspective; Section - TWO: A practical guide to managing conflict; Chapter - 05: Measuring the costs of conflict and the impact of a toxic culture; Chapter - 06: The psychology of conflict and conflict management; Chapter - 07: Routes to resolution – Introducing the resolution spectrum; Chapter - 08: Developing a resolution framework to resolve conflicts and concerns at work; Chapter - 09: How to resolve a toxic workplace culture; Chapter - 10: Mediation – An in-depth analysis of its many benefits and applications; Chapter - 11: How to develop an internal mediation scheme; Chapter - 12: Total conflict management – A whole-system approach for managing conflict; Section - THREE: Resolution resources; Chapter - 13: A quick conflict health check; Chapter - 14: Glossary;

Read more less

Book SynopsisThe way in which organizations manage their people has always been pivotal to their performance, long before formal human resource management coalesced into a definable and somewhat fashionable discipline in the mid-1980s. Earlier campaigns for worker welfare in the 18th and 19th century were driven by a mix of humanitarian, religious, philanthropic, and business motives, and sought workplace amenities such as medical care, housing, and libraries. At the same time functionaries and departments specialising in HR processes such as hiring, payroll, and record keeping emerged.This Very Short Introduction describes how the key players and watershed moments in labour history shaped the state of human resource management today. In our era of globalization human resource management has to contend with a number of new and increasingly complex factors, such as global sourcing, regional trade agreements and labour standards, remote working, strategic alliances, and innovation driven by competition. As traditional sources of competitive advantage such as access to capital, protected markets, or proprietary technologies evaporate, firms increasingly look to human resource management to offer a competitive edge. In the ''laboratory'' of university departments or in the gritty and sweaty reality of the shop floor, there is no single model of human resource management. Instead human resource management today is as able to impact everything from small owner-managed shops in Brick Lane to the high tech behemoths of Silicon Valley. Adrian Wilkinson shows how human resource management covers the relations between employees and their employers, and explores the range of HR practices, processes, and line management activities.ABOUT THE SERIES: The Very Short Introductions series from Oxford University Press contains hundreds of titles in almost every subject area. These pocket-sized books are the perfect way to get ahead in a new subject quickly. Our expert authors combine facts, analysis, perspective, new ideas, and enthusiasm to make interesting and challenging topics highly readable.Table of Contents1: What is Human Resource Management and why does it matter? 2: HRM: strategy and performance 3: Who does HRM and how? 4: Managing performance and rewards 5: Having a say at work 6: Saying goodbye? Downsizing - are Human Resources assets or liabilities? 7: ConclusionReferencesFurther ReadingIndex

Read more less

Book SynopsisIntroduction to Health and Safety at Work covers the fundamentals of occupational safety and closely follows the NEBOSH National General Certificate syllabus which was updated in 2019 and came into use in 2020.Highly illustrated and over 600 pages in length, it covers all of the essential elements of health and safety management, the legal framework, risk assessment and control standards and also includes checklists, report forms and record sheets to supplement learning. It also has an extensive summary of current health and safety legislation. Aligned to the NEBOSH National General Certificate in Occupational Health and Safety Practice questions and answers to test knowledge and increase understanding In addition to helping students study for the NGC, it is used for reference and revision on other Health and Safety qualifications at level 3 and above, including the Nebosh Diploma. It is also a source of reference and guidance for hTable of Contents1. The moral financial and legal reasons for health and safety management, 2. Health and safety management systems and policy, 3. Health and safety management of people and processes, 4. Health and safety management of risk and controls, 5. Health and safety monitoring and measuring, 6. Physical and psychological health, 7. Musculoskeletal health, 8. Chemical and biological agents, 9. General workplace issues, 10. Work equipment, 11. Fire, 12. Electricity, 13. Summary of the main legal requirements, 14. Climate Change, Environmental management, international and other aspects of health and safety, 15. Study Skills, 16. Specimen answers to NEBOSH examinations, 17. Sources of information and guidance

Read more less

Book SynopsisBestselling author Jon Gordon returns with his most inspiring book yet filled with powerful lessons and the greatest success strategies of all. Michael wakes up in the hospital with a bandage on his head and fear in his heart.Table of ContentsForeword by Ken Blanchard ix Acknowledgments xi 1 Collapse 1 2 Rest 5 3 The Carpenter 9 4 Stressed 15 5 Busy 17 6 Design Your Masterpiece 19 7 Be a Craftsman 25 8 You Will Know 29 9 Everybody Loves the Carpenter 33 10 Believe 37 11 Talk to Yourself instead of Listening to Yourself 41 12 Sarah 45 13 Chaos 49 14 The Greatest Success Strategy of All 53 15 Love Is a Commitment 59 16 People > Furniture 63 17 The Second Greatest Success Strategy of All 67 18 The Sandwich 75 19 The Third Greatest Success Strategy of All 77 20 Love, Serve, Care 83 21 Value 85 22 The Heart of Success 87 23 Failing 91 24 Success Takes Time 93 25 The Gift of Failure 95 26 Unfinished Work 99 27 Courage 101 28 A Glimmer of Hope 105 29 Be the Mission 109 30 All for One 113 31 Progress 117 32 Everything Is Spiritual 121 33 Creating the Impossible 125 34 Build 129 35 Success Is Meant to Be Shared 131 Tools for Success 135 Bring the Greatest Success Principles to Your Team and Organization 137 Other Books by Jon Gordon 139

Read more less

Book SynopsisKenneth Fee is a learning and development consultant, specialising in e-learning strategy. He has consulted with blue chip clients and designed solutions based on published learning resources. Kenneth was founding Chief Executive of the eLearning Alliance, is a Chartered Fellow of the CIPD and a Fellow of CMI.Table of Contents Chapter - 00: Introduction: Learning in the digital age; Chapter - 01: Understanding e-learning; Chapter - 02: Advocacy of e-learning; Chapter - 03: E-learning strategy: development; Chapter - 04: E-learning strategy: suppliers and resources; Chapter - 05: E-learning strategy: learning design issues; Chapter - 06: E-learning strategy: measurement and results; Chapter - 07: Learning more about e-learning

Read more less

Book SynopsisDistilling the vast literature on this most frequently studied variable in organizational behavior, Paul E. Spector provides students and professionals with a pithy overview of the research and application of job satisfaction. In addition to discussing the nature of and techniques for assessing job satisfaction, this text summarizes the findings regarding how people feel toward work, including cultural and gender differences in job satisfaction, personal and organizational antecedents, potential consequences, and interventions to improve job satisfaction. Students, researchers, and practitioners will particularly appreciate the extensive list of references and the Job Satisfaction Survey included in the Appendix. This book includes the latest research and new topics including the business case for job satisfaction, customer service, disabled workers, leadership, mental health, organizational climate, virtual work, and work-family issues. Further, paulspector.com features an oTable of Contents1. The Nature of Job Satisfaction. 2. The Assessment of Job Satisfaction. 3. How People Feel About Work. 4. Environmental and Job Factors. 5. Personality and Person-Job Fit. 6. Behavior and Performance. 7. Physical and Mental Health. 8. Interventions to Improve Job Satisfaction. Appendix. Index.

Read more less

Book SynopsisBuilding a team is a process, one that requires remarkable levels of discipline, courage, and persistence. This title guides participants through the five steps of developing a cohesive and productive team: Building Trust; Mastering Conflict; Achieving Commitment; Embracing Accountability; and, Focusing on Results.Table of ContentsPreface iv Workshop objectives 1 The five dysfunctions of a team 5 Team assessment: Where we are and where we’re going 9 Fundamental 1: Building trust 21 Fundamental 2: Mastering conflict 37 Fundamental 3: Achieving commitment 53 Fundamental 4: Embracing accountability 73 Fundamental 5: Focusing on results 85 Summary and Conclusion 95 Resources 105 About the author 108

Read more less

Book SynopsisNFL head coach Mike Smith lead one of the most remarkable turnarounds in NFL history. In the season prior to his arrival in 2008, the Atlanta Falcons had a 4 12 record and the franchise had never before achieved back-to-back winning seasons.Table of ContentsIntroduction xi 1 Culture 1 Create a Winning Culture 3 Build Your Culture Up and Down 4 Everyone Creates Your Culture 6 X's and O's Are Overrated 8 Sustained Culture = Sustained Success 9 Know What You Stand For 10 Process and Milestones 12 Focus on the Root, Not the Fruit 16 You Have to Fight For Your Culture and Team 17 2 Contagious 21 Germ or Vitamin C? 23 Contagious with a Vision and Mission 24 Contagious with Your Belief 26 Contagious with a Positive Attitude 28 Contagious Leaders in the Locker Room 29 No Energy Vampires Allowed 33 The No Complaining Rule 35 3 Consistent 37 Consistency Wins the Locker Room 39 Consistency Wins in the Long Run 40 It's Not Okay to Be Moody 41 Be Consistent in Your Desire to Be Great 42 Complacency Is a Disease 43 Consistently Improving 45 Humble and Hungry 46 4 Communicate 49 The Most Important Thing a Coach Can Do 51 One-on-One Communication 52 Listening Enhances Communication 55 What's the Temperature Today? 57 Leading by Walking Around 59 Communicating the Message 61 The Power of an Outside Voice 63 The Enemies of Great Communication 64 Communication Must Lead to Collaboration 65 5 Connect 67 Communicating and Collaborating Leads to Connection 69 Team Beats Talent When Talent Isn't a Team 70 We Got This 71 Unplug from Technology and Plug into People 74 Create a Connected Locker Room 76 Connect Outside the Locker Room to Be Strong Inside the Locker Room 79 Stay Connected 81 6 Commitment 83 Commit if You Want Commitment 85 Commitment Begins with the Leader 86 Feeling Is More Powerful than Hearing 87 Serve to Be Great 89 Commitment Starts at Home 90 Commitment is Spelled T-I-M-E 91 When You Commit You Make Everyone Better 93 The Hard Hat 95 It's Not About You 97 Lose Your Ego 98 Commitment Requires Sacrifice 101 7 Care 103 Caring Is a Strategy 105 Care More 107 Create a Culture of Caring 109 Show You Care 110 More than a Uniform and Number 114 Transactional versus Transformational 115 Love Tough 116 Discover Your Caring Trademark 117 When You Care, Your Team Will Care 119 The Big C 121 The Other Big C 125 Beyond the 7 C's 129 Integrity 129 Be Passionate, Not Emotional 131 Create Your Own Style of Leadership 131 Leadership Is Both Macro and Micro 133 Lead Your Leaders 133 Focus on the Process 135 Forget the Past, Focus on the Fundamentals 137 LOSS: Learning Opportunity, Stay Strong 139 Culture Contamination 140 Don't Focus on Winning Championships; Focus on Developing Champions 141 The Time Is Now 142 Looking for Murphy 144 Pressure, Not Stress 145 Compete, then Unite 145 Speaking as One Voice to the Media 147 Become a Lifelong Learner 149 Leave Your Legacy 150 The Action Plan 153 Put the 7 C's to Work to Enhance Your Culture 159 Build a Winning Team 160 Other Books by Jon Gordon 161

Read more less

Book SynopsisThis engaging textbook offers a readable introduction to International Human Resource Management. It explores the international dimensions of managing human resources, with a focus on comparative HRM and multinational organisations. It tackles the issues raised by cross-national differences in HRM styles and explores key themes.Table of ContentsChapter 1 - Globalization, National Systems & Multinational Companies Chapter 2 - National Employment Systems and International HRM Chapter 3 - The European Union: A Case of Advanced Regional Integration Chapter 4 - International Structure and Strategy Chapter 5 - Global Integration Chapter 6 - The Transfer of HR Practices in MNCs Chapter 7 - Cross-Border Mergers and Acquisitions Chapter 8 - Outsourcing and Human Resource Management Chapter 9 - International Leadership DevelopmentChapter 10 - Recruitment and Selection of International Managers Chapter 11 - International pay and compensation Chapter 12 - International and Comparative Employee Voice Chapter 13 - International Corporate Social Responsibility Chapter 14 - International Migration and HRM

Read more less

Book SynopsisSarah E. Jones is Head of Strategy and International Business at the University of Northampton. Prior to academia she worked as a HR manager in the aviation industry. She is a co-author of the CIPD's annual reward management survey and has presented research at international conferences.Stephen J. Perkins is Emeritus Professor at London Metropolitan University and a Professional Research Fellow of the Global Policy Institute. He is the co-author of the annual CIPD reward management survey.Table of Contents Chapter - 01: Introducing the reward management system; Chapter - 02: Conceptual and theoretical frameworks; Chapter - 03: The legal, employment relations and market context; Chapter - 04: Base pay structures and relationships; Chapter - 05: Pay-setting, composition and progression; Chapter - 06: Variable pay schemes; Chapter - 07: Benefits; Chapter - 08: Pensions; Chapter - 09: Non-financial reward; Chapter - 10: Rewarding directors and executives; Chapter - 11: International reward management; Chapter - 12: Reward management within HRM

Read more less

Book SynopsisKasey Harboe Guentert is a consultant with APTMetrics, a human resources consultancy specializing in talent management solutions. Prior to this she was Head of Global Assessment, Selection and Measurement at Airbnb and Global Talent Selection Manager at Meta. She is based in San Francisco, California. Mollie Berke is a Managing Director at Modern Executive Solutions. Prior to this she was a Global selection Science Partner and Global Talent Assessment Partner at Meta and a Leadership Assessment and Succession Consultant at Korn Ferry. She is based in Jacksonville, Florida.

Read more less

Book SynopsisCole Napper is the Global Head of People Analytics at FedEx. Prior to this he was Vice President, People Analytics at Orgnostic. With more than 15 years' experience in the people analytics space, he is a frequent conference speaker, industry writer and co-host of the people analytics podcast, Directionally Correct. He is based in Dallas, Texas.

Read more less

Book SynopsisWherever you are in your career, this guide will give you a comprehensive understanding of the basic building blocks of effective leadership and management.For all professionals, knowledge of the key elements of high-quality leadership is vital, whether they are existing managers, taking on additional managerial responsibilities, or looking ahead to their career goals. This base of knowledge stretches from the individual leading yourself to the group, leading teams and even entire organizations.In tackling all these key aspects, the book equips you to progress in any area of leadership and management, from team-building to strategic planning. It also addresses the unique challenges of remote leadership that have arisen as a result of the COVID-19 pandemic. It is an essential guide for anyone looking to thrive in a new era of modern leadership.Trade ReviewJo Owen has done it again. The challenges, old and new, facing leaders are laid out in easy to action chapters. You can either dive straight to a critical topic or read and learn across the breadth of leadership essentials. -- Michael Elliott * Vice President R&D, Gilead Sciences *Turbo-charge your leadership skills the smart way! Packed full of intelligent insights, and implementable advice, Smart Leadership delivers everything required to elevate your trajectory as a successful leader. -- Professor Mike Caine * Associate Pro Vice-Chancellor, Loughborough University *Jo Owen has done it again with a book on leadership that is fresh, thought-provoking and immediately useful. It is grounded in experience and the realities that leaders have to grapple with, and the author's experience shines through. Written engagingly and entertainingly, this book has something for people at all stages of their leadership journey. -- Tom Ravenscroft * Founder and CEO, the Skills Builder Partnership *

Read more less

Book SynopsisBECOME A MASTER AT NEGOTIATION AND COMMUNICATIONNever go into an important conversation feeling unheard, unprepared, or uninformed again—apply the proven SISCO method for communication to become a master negotiator, trusted interviewer, and engaging conversationalist.   No matter the conversation, detecting honesty and persuading others to be honest are some of the most valuable skills you can learn. With these skills, you can master your daily conversations and interactions with others. The Strategic Interviewing Skills and Competencies (SISCO) Method will help you see the full picture, have all the facts, and make effective decisions.Former Navy interrogator, Lena Sisco, created this method during challenging investigative and information-gathering interviews. Her 5-step program focuses human-to-human interaction. When you can gain someone’s trust you can get truth in any scenario. She teaches readers how

Read more less

Book SynopsisLEARN TO NAVIGATE COMPLEX EMPLOYEE MANAGEMENT ETHICAL CHALLENGESPaul Falcone, author of 101 Difficult Conversations to Have with Employees, teaches you the leadership principles that cultivate an ethical workplace and legally protect your company.Ethical challenges ranging from designing a diversity and inclusion strategy to creating a process for handling harassment allegations or establishing an employee discipline or termination process can overwhelm even senior leaders. This quick-guide walks you through these and many more critical ethical challenges you’ll face when managing a team and workplace.Workplace Ethics provides solutions for:  Facing common ethical challenges in the workplace and offers quick pointers to help you navigate those situations. Understanding The Sarbanes-Oxley Act of 2002 affects your team and meeting SOX obligations. Educating employees h

Read more less

Book SynopsisAuthor of the bestselling DEI Deconstructed returns with a companion workbook filled with practical and actionable techniques for changemakers at all stages of their DEI journey.The next step in your DEI journey starts here. Building on the knowledge base of DEI Deconstructed,Lily Zheng offers a workbook with40original exercises, worksheets, and other tools to help guide you and your organizationtoward more substantive and lasting DEI outcomes. Whether you?re a new or veteran DEI practitioner looking to improve your practice, a leader looking to grow your leadership skills, or an advocate looking to play more powerful roles in movements, this book will give you the practical tools to do just that.From self-work to organizational change, this workbook will upskill you with the core competencies required for impactful DEI work, such as ? diagnosing inequity, working with constituents, building movements, creating psychological safety, stewarding inclusive cultures, resolving conflict and harm, and achieving systems change. Most importantly, it willgive you valuable experience puttingthese skills into action. Each activity can stand on its own and is designed to stimulate valuable reflection and practice. Included are recommendations for targeted exercise roadmaps to supplement your learning journey. Taken all together, these exercises are a complete masterclass in any practitioner''s DEI education

Read more less

Book SynopsisWritten and edited by leading experts in the field, this authoritative account sets UK and European practices firmly within a global context. It offers an in-depth and contextual account of enduring, contemporary and cutting edge theories and approaches to diversity and inclusion management. With workforce demographics changing rapidly, high-profile cases of discrimination in the news and new legislation coming into force, it is more crucial than ever that organisations understand and effectively manage workplace diversity – not only to increase business outcomes, but to create an inclusive workplace in a socially responsible manner. This second edition includes an engaging new chapter on social class and diversity, as well as a range of new mini case studies on contemporary issues and themes such as intersectionality and autism employment. Packed with learning features to encourage critical analysis and help you link theory to real-world practice, Managing Diversity and Inclusion offers an in-depth and contextual account of enduring and cutting edge discussions and approaches to diversity and inclusion management. Table of ContentsChapter 1: Sociological and psychological perspectives on diversity (Lilian Otaye-Ebede and Loliya Akobo) Chapter 2: Leadership and diversity management in a global context (Clifford Lewis and Ahu Tatli) Chapter 3: Policy and practice of diversity management in the workplace (Darren T. Baker and Elisabeth K. Kelan) Chapter 4: Gender equality in the workplace (Faiza Ali) Chapter 5: Race and ethnicity in the workplace (Kurt April and Jawad Syed) Chapter 6: Age diversity: Greying the Workforce (Justine Ferrer and Peter A. Murray) Chapter 7: Disabled persons in the workplace (Charmine E.J. Härtel, Anna Krzeminska and Justin Carrero) Chapter 8: Religious diversity in the workplace (Selçuk Uygur and Erhan Aydin) Chapter 9: Sexual minorities in the workplace (Mustafa Bilgehan Ozturk and Nick Rumens) Chapter 10: Work–life balance (Jawad Syed) Chapter 11: Intersectionality in the workplace (Harry J. Van Buren III) Chapter 12: Social class and diversity (Memoona Tariq and Jawad Syed) Chapter 13: Conclusion: Future of diversity management (Mustafa Özbilgin and Jawad Syed)

Read more less

Book SynopsisThis book offers a remarkable collection of chapters, written by the leading scholars in CSR and employee engagement. Using the existing literature, new empirical studies, case studies and thought-provoking insights, this collection of authors discuss why and how to engage employees in CSR and through CSR. Employee engagement in Corporate Social Responsibility focuses on engaging employees in socially responsible initiatives with three major parts of the book: the antecedents that lead to employee engagement in CSR; the processes and opportunities to involve employees; and the impact of the above on employees, the company, non-profit organisations and society. This book contributes to both research and managerial practice by presenting cutting edge knowledge from leading CSR scholars and practitioners.Trade ReviewAs businesses strive to transform their organisations towards sustainability and responsible management, this book provides expert strategies to achieve competitive advantages while fulfilling employee engagement opportunities. I admire the book’s organisation—antecedents, processes, and impacts. Stimulating employee engagement is on the cutting edge of successful CSR application today. Whether you are a novice or seasoned academic, researcher or practitioner, this book is appropriate for you. I strongly and enthusiastically endorse it. -- Archie B. CarrollSuccessfully engaging employees in their social responsibility programs is one of the key challenges facing responsible businesses today. In this brilliant new collection, many of the leading researchers in the field provide new ideas, evidence and insights about problems companies face and how they can go about tackling them. A timely and valuable volume for anyone interested in engaging employees in CSR. -- Andrew CraneTable of ContentsPart 1: Introduction Chapter 1: Introduction to the book Part 2: Antecedents Chapter 2: Employee (dis)engagement in corporate social responsibility Chapter 3: Development of employee engagement through CSR Chapter 4: Corporate social responsibility and gender Part 3: Processes Chapter 5: Understanding long-term CSR engagement strategies of organisational change agents Chapter 6: The role of communications in employee engagement in CSR: A sensemaking approach Chapter 7: Social intrapreneurship: A new horizon for employee engagement in CSR Part 4: Impacts Chapter 8: Global pro bono service: results from 30 companies and communities served Chapter 9: Attractiveness of corporate social responsibility in job choice decisions: the case of India Chapter 10: Corporate political activism and employee responses Part 5: Discussion Chapter 11: Discussion and conclusion: moving forward from here

Read more less

Book Synopsis**Powerful coaching questions to get the best out of any situation.**In coaching, questions are the route to progress. Questions enable the people being coached to arrive at their own solutions and, crucially, to 'own' them as well. The effectiveness of this tool applies to anyone in a coaching role, whether as a leader, a professional coach, or a people management executive. A good question, asked at the right moment, can be transformative. Great questions allow coaches to influence, develop and shape someone's thinking far beyond that of their own knowledge or area of expertise, propelling the learner to new levels of insight, awareness, action and effectiveness. Coaching Questions for Every Situation delivers bags of context-specific questions to leaders and coaches right when they need them most, equipping them with the essential tools to deal with a difficult situation, raise performance or offer a moment of motivation. It includes sections on both virtual coaching and coaching across cultures.The book explains the guiding principles behind great questions as well as the pitfalls to avoid, serving as a practical guide to becoming a highly effective questioner.

Read more less

Book SynopsisWhat do you do well that you don't use at work? In Go Beyond the Job Description, HR professionals and general managers will learn how to increase individual and team contributions by using what they already know and demonstrates in step-by-step style how to increase productivity, motivation, and engagement in individuals with a proven 100-day project called Talent Engagement Optimization (TEO). TEO is using more of what people already have, but are not using, in their jobs. It looks beyond the day-to-day tasks and responsibilities and considers in depth the employee talents, opportunities, and development now and in the future, and incorporates them in practical and meaningful ways that benefits employee and organization. Features include an online assessment to learn your own Talent Engagement Zone, a Development Plan, Strategic Program Transition Plan, and Additional Resources and Tools. A methodical and insightful book with detailed guidelines for any HR manager looking to optimize employee talent and build sustainable engagement, especially those with limited time and funds.Table of Contents Section 1: Introduction: How to Use this Book What is Talent Engagement Why develop Talent Engagement How is it different than Employee Engagement? Purpose of book How to use this workbook How book is laid out – how workbook is organized Best ways to succeed Section 2: Days 1-25: Finding the “What” 1. Get on the Train Getting Exec Buy-in Types of teams – Virtual, Hybrid, Co-located What Matters for Talent Engagement 2. Understanding Change OD explanation – how change management works, what to look for, how to be most successful 3. What cards are in your hand? Using assessments to understand who you have on the team Assessment activities Section 3: Days 26-50: Starting, Resisting, and Becoming “Who” 4. Analyzing the results What you should read from the assessments Finding the trends 5. Build the Action Plan Goals and Employee Strengths Guideline 6. Putting the Action Plan into Place Section 4: Days 51-75: Transforming “How” 7. Checkups 8. Roadblocks Problem section – what you could be seeing 9. Backup: Suggestions, resolution, thoughts, and theories OD, Leadership, Talent, and Information to Support the “Why” Section 5: Days 76-100: Knowing “When” 10. Kaizen for Life Using Kaizens 11. Measuring Success Comparing the Before and After 12. Keeping it Going Getting buy in – again Section 6: References: Complete list of references, definitions, and additional resources

Read more less

Book SynopsisWhat motivates great leaders to be great? Based on the works of Abraham Maslow, David McClelland, Carl Jung, and Carl Rogers, this groundbreaking book shows how actualized leaders think, feel, and manage differently and provides practical steps and strategies for developing a more actualized approach to leadership. The first research-based book to operationalize Abraham Maslow's highly influential theory on human motivation for leaders, the book cites nine thinking, feeling, and acting traits common to self-actualized leaders and gives readers an opportunity to develop these traits in themselves as they work through a unique and free self-assessment tool called the "Actualized Leader Profile". Features interviews with some of today's most respected and successful leaders including former Bank of America Chairman and CEO Hugh McColl, Novant Healthcare CEO Carl Armato, Ally Financial CEO Jeff Brown, and a foreword by Orlando Magic Head Coach Steve Clifford.

Read more less

Book SynopsisFeaturies tried-and-true, ready-to-use tools, examples, and resources, this guide teaches the nuts and bolts of HR for small businesses and startups and is the perfect desk reference for any organization who may not have the financial resources to invest in a fully-staffed HR department.Guides readers through the HR essentials, including developingpolicies and organizational best practices, managing and measuring performance, driving engagement and cultivating a culture, understanding legal obligations, assessing, risk, and guidance for developing leaders.

Read more less

Book SynopsisWho hasn't suffered at one time or another from exhaustion, cynicism, and a lack of effectiveness? But combine them over time and you're flirting with a disaster of catastrophic magnitude – burnout. Elegantly defined as the depletion of personal agency – the apparatus driving our ability to initiate and execute actions – burnout effectively wipes out our ability to be effective, much less engaged. And the cost of burnout is astronomical in all its forms and phases, not to mention the profound and lasting effects it has on employees and workplace cultures. Based on extensive research and full of real-world stories and examples, workplace culture experts Rob and Terri Bogue take a deep dive into the signs, sources, and solutions of burnout and deliver an essential resource that helps anyone identify, prevent, and recover from burnout.

Read more less

Book Synopsis

Read more less

Book SynopsisThe Art of Connected Leadership teaches leaders how to keep rock star employees and build a powerhouse team. Lyndsay K. R. Toensing has fifteen years of experience leading teams, mentoring, and coaching people in startups to Fortune 500 companies. In The Art of Connected Leadership, she shows leaders how to: See the most common reasons why good people leave a job Set team direction that motivates their employees Build relationships that increase employee loyalty Develop their employees in a way that benefits them Create a team culture that gets results Help employees love their jobs

Read more less

Book SynopsisPerformance management is changing. Adapt your approach along with it.For decades, performance management has been seen as an annual chore by managers and HR departments alike. But this process is changing, and there are ways to make it more effective at all levels of your organization.If you read nothing else on performance management in your organization, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you make your process more adaptable, conduct better feedback conversations, and encourage the growth of your employees.This book will inspire you to: Learn where current performance management processes are falling short Overcome organizational bias to evaluate performance fairly Sculpt employees' jobs to meet their skill sets and interests Boost collaboration by aligning goals across functions Use people analytics ethically and transparently Help your people identify and use their strengths This collection of articles includes "The Performance Management Revolution," by Peter Cappelli and Anna Tavis; "Reinventing Performance Management," by Marcus Buckingham and Ashley Goodall; "Getting 360-Degree Feedback Right," by Maury A. Peiperl; "The Set-Up-to-Fail Syndrome," by Jean-François Manzoni and Jean-Louis Barsoux; "Job Sculpting: The Art of Retaining Your Best People," by Timothy Butler and James Waldroop; "Performance Management Shouldn't Kill Collaboration," by Heidi K. Gardner and Ivan Matviak; "The Happy Tracked Employee," by Ben Waber; "Don't Let Metrics Undermine Your Business," by Michael Harris and Bill Tayler; "Numbers Take Us Only So Far," by Maxine Williams; "Managers Can't Do It All," by Diane Gherson and Lynda Gratton; and "Creating Sustainable Performance," by Gretchen Spreitzer and Christine Porath.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

Read more less

Book Synopsis** Business Book Awards 2023 Finalist **‘Amazing book: Clever, insightful, relevant, and actionable.’ Dave UlrichIf you find discussions of inequality painful, aggravating, exhausting, or even scary, it’s time to explore the elephant.Growing the Elephant is the story of Advantage - Earned and Unearned. Earned Advantage is the part of the Elephant we know. Work hard – get rewarded; form relationships – get opportunities. But while anyone can earn Advantage, some have more opportunity than others. That’s the story of Unearned Advantage.Unearned Advantage is the part of the Elephant we avoid. It is so hard to talk or even think about that those with it ignore or deny it while those without it are exhausted or incensed by it.Growing the Elephant is for anyone working to increase innovation, performance, and inclusion by building practices and mindset to meet and stay with what's difficult. It is for leaders and contributors at any level and those who help them build and sustain diversity, equity and inclusion.A seasoned human resources executive, CHRIS ALTIZER, MBA, MA consults and coaches executives and lectures on business, management. and inclusive leadership. He has led teams and worked with senior leaders across industries around the globe. His research and work have been published in journals and covered by Forbes Magazine. Chris practices and teaches mindfulness, yoga, and martial arts. GLORIA JOHNSON-CUSACK, MPA, is a servant leader and changemaker who consults to leadership teams and boards of public and private foundations committed to advancing diversity, equity, and inclusion in education, financial security, and health. She lectures at Columbia University and serves as Board Chair of the Firelight Foundation supporting communities in Africa. She holds degrees from American University and Columbia University.Trade ReviewThe advantages of leveraging diversity through inclusion have been widely recognized, if not often successfully reaped, for decades. Why is it that now we are all so focus on this topic. Amazingly there are still a lot of people who choose to ignore this, while there are ways to ensure you are not seen as disrespectful. Chris Altizer and Gloria Johnson-Cusack not only provide explanation to recognize diversity but also use it through true life examples -- Monique Vander Eyken * HR Director *Table of ContentsTable of ContentsChapter 1: IntroductionA Word from the AuthorsIntroducing the ElephantGrowing the Elephant – Our Approach and IntentAn Approach to Reading this BookGrowing and Learning - Not Always ComfortableClosing Chapter 1 - Terms and the TeamWhy No 'Disadvantage'?Chapter 2: Recognizing AdvantageThrough the Eyes of…The Authors on RecognizingRecognizing Advantage - What Am I Looking At?Recognizing Earned AdvantageEarned Advantage ExerciseThe Unearned Opportunities for Earned Advantage – Unearned AdvantageSources of Unearned AdvantagesUnearned Advantage: Who We AreWhence you cameSTOP – Begin to See the ElephantRecognizing the Entire ElephantThe Discomfort of Recognizing Unearned AdvantageEmotional Awareness of Advantage ReflectionA Brief Introduction to Windows of ToleranceChapter SummaryChapter 3 Working with Advantage – the MindsetThe Team Explores Advantage Mindset – Fixed or Growth?The Growth Advantage MindsetExploring MindsetThe GAM ExerciseAlvin Explores IntentionsWhat They Are, How They WorkMaria’s GAM Intention.The GAM of Whence You (we) CameYvonne’s Intention – Self Compassion (and Robert’s, Too)Advantage Compassion – for Yvonne and Robert (and the rest of us)Chapter SummaryChapter 4 Growing Earned AdvantageUnconscious Biases – Seriously Uncomfortable… Little Things That Add UpThe Turbulence of Language Ownership – Claiming the BaggageMicroaggressionsAwareness of MicroaggressionClaiming More Baggage - Unpacking Gender Personal PronounsUnpack Some BaggageLiterally Harder to Carry - DisabilityGrow the Good – Feel the RealWatering the Seeds of Earned Advantage - RAINGrowing Earned Advantage – Things You Already KnowGrowing Earned Advantages for Two, PleaseAsking for Opportunity for Earned Advantage3 Kinds of AwarenessIncreasing Awareness?Claiming “Woke” – The unPolitics of the Growth Advantage Mindset (a box)GAM Leadership - and FollowershipChapter SummaryConclusionGrowing Earned Advantage - the Fertilizer of CourageHolding More Unearned AdvantageHolding or Supporting Less Unearned AdvantageAppendixDynamics of AdvantageAwareness of Advantage Exercise:TBC - Additional Resources & ReadingResources 84Background Design Statement - Chris Altizer 86Advantage, Not Privilege 86

Read more less

Book SynopsisSilence within the workplace restricts change, transformation and the innovation of organizations. It can also be detrimental to the health and well-being of individual employees. Managing Silence in Workplaces investigates the costs of silence to the individual, the organization and society at large. In examining the coexistence of voice, noise and silence, the book demonstrates that management of silence is not possible in isolation of these other concepts. Adopting an interdisciplinary approach towards managing silence in workplaces, the book traces individual employee silence as movements in five zones of silence – hope, indifference, helplessness, hopelessness and exit. Looking at both the employer and employee perspectives, Sivaram Vemuri advocates the need to nurture hope to better manage and address the costs of silence to the individual employee and the organization. By incorporating examination of ethics into the management of silence in the workplace, the book proposes that silence can be managed better by the resolute pursuit of consciousness and breaking down the communication of real and imaginary barriers in workplaces and in the minds of the employees of organizations. It is an illuminating book for practitioners and researchers working within human resources management, as well as managers of organizations in any field.Trade ReviewThe author discusses management challenges related to dealing with employee silence in workplaces and maximizing employee contributions. He emphasizes the need for leaders and managers to recognize coping strategies that employees use to communicate their feelings, and he outlines a transdisciplinary approach to the management of silence, discussing the costs of silence, the importance of managing it, the need to pay attention, the role of ethics and decision making, and employee participation; types of silence in the workplace related levels of employee participation, such as engagement, indifference, helplessness, hopelessness, and exit; methods for measuring silence; and applications to the real-world contexts of public agencies and private institutions. -- Annotation ©2019 * (protoview.com) *Table of ContentsChapter 1. The silent killer Chapter 2. Paying attention to silence Chapter 3. Conceptualizing silence Chapter 4. Types of silence in the workplace Chapter 5. Measuring silence in the workplace Chapter 6. Application in real-world contexts; Sivaram Vemuri and Silpi Dhungana Pant Chapter 7. Conclusions

Read more less

Book SynopsisResearch in Personnel and Human Resources Management serves as the premier annual series dedicated to the exploration of cutting-edge topics in the field of human resources management. This volume publishes theoretical and conceptual advancements in the field of human resources management related to leadership, the power of dyadic relationships in leadership development, ethical decision-making, prosocial advocacy for healthcare organizations, discrete incivility, mindfulness, and technological adaptations in employee selection.Table of ContentsChapter 1. Is leadership more than “I like my boss”?; Francis J. Yammarino, Minyoung Cheong, Jayoung Kim, Chou-Yu Tsai Chapter 2. Mindfulness and Relationships: An Organizational Perspective; Lillian T. Eby, Melissa M. Robertson, and David B. Facteau Chapter 3. Dyads of politics and the politics of dyads: implications for leader development; Wayne a. Hochwarter, Ilias Kapoutsis, Samantha L. Jordan, Abdul Karim Khan, and Mayowa Babalola Chapter 4. The future of unions in the United States; Gayle Hamilton and Marick F. Masters Chapter 5. Prosocial Advocacy Voice in Healthcare: Implications for Human Resource Management; Soo-Hoon Lee, Thomas W. Lee, and Phillip P. Phan Chapter 6. Discrete Incivility Events and Team Performance: A Cognitive Perspective on a Pervasive Human Resource (HR) Issue; Arieh Riskin, Peter Bamberger, Amir Erez and Aya Zeiger Chapter 7. HR Research and Practice from a Deonance Perspective; Robert Folger and Steven W. Whiting Chapter 8. Using Computer-Assisted Text Analysis (CATA) to Inform Employment Decisions: Approaches, Software, and Findings; Emily D. Campion and Michael A. Campion

Read more less

Book SynopsisWhen Leadership Fails is a critical examination of the worst workplace experiences for the purpose of individual, group and organizational learning. Professionals from various industries unpack personal encounters associated with a range of toxic leadership behaviors, using theory, these examples are turned into critical lessons.

Read more less

Book SynopsisSoftware organizations in South Asia have particular organizational cultures and hierarchies, where teamwork and creativity are essential. Investigating research methodologies and collected data from team leaders across these industries, Team Work Quality subjects them to statistical analysis in order to infer how team work quality contributes towards the enhancement of creativity with respect to software organizations. Team Work Quality, a very recent term being widely applied in software organizations across the world now, has been measured in this book using Weimar’s model of Team Work Quality. The relationship of five team characteristics namely, team size, team age, team ethnicity, team role and tenure of the team leader, on the relationship between ‘Team Work Quality’ and ‘Creativity is also explored in this book. Strategies are also offered to software organizations for improving their levels of organizational creativity, through enhancement of Team Work Quality thereby helping its readers in creating a better work environment.Table of ContentsChapter 1. Introduction Chapter 2. Team Work Quality Chapter 3. Evolution of Creativity Chapter 4. Importance of Team Characteristics in Determining Team Performance Chapter 5. Conceptual Model Associating TWQ, Creativity and Team Characteristics Chapter 6. Research Methodology Employed Chapter 7. Strategies for Indian Software Organizations for the Enhancement of Team Work Quality and Organizational Creativity

Read more less

Book SynopsisIn this book, Dr Richard Duggins, leading expert on burnout prevention, reveals everything you must know to achieve a healthy work-life balance. Burnout-Free Working will transform the way you tackle stress and toxic workplace environments, allowing you to be truly burnout-free.

Read more less

Book SynopsisSupporting and Sustaining Well-Being in the Workplace: Insights from a Developing Economy explores how our understanding of the human experience at work can be enhanced and how this has broader implications for employee well-being. Each chapter covers unique perspectives on issues effecting personal well-being, including depression, working conditions that affect home life, mindfulness, and character building at the workplace. Steps and measures that can be used by management to adopt and develop well-being practices and actively cultivating a culture that nurtures employees are explored, as the book reflects a dual agenda for healthy working environments through jobs that are designed to promote wellbeing and positive crossover to employee’s non-work lives. Written for academics and practitioners alike, this study presents a unique perspective on this complex and developing area of workplace practice and policy. It draws on examples from an emerging economy using the conservation of resources theory as the foundation to evaluate how the use of pertinent resources creates opportunities for staff to grow and develop as individuals.Table of ContentsChapter 1: Depression - A Silent Killer Chapter 2: Feeling stressed at work, behaving badly at home Chapter 3: Relax: Just be mindful! Chapter 4: Shape the Hero in You and Others Chapter 5: My workplace: My Second Home Conclusion: Wellbeing in the Workplace: Sustaining our efforts

Read more less

Book SynopsisA hands-on introduction to the fields of business and management, this comprehensive text unveils the theories behind management and organization via a practice-led, international approach. In this fourth edition, the book expands with six new chapters on digital business transformation, internationalization, corporate social responsibility, the future of work, human resource management, and culture. In addition, the book contains new, topical practical examples, and features a fully modernized layout. This comprehensive, practice-led text will be valuable for students of business, management and organisation globally. A companion website offers students multiple choice questions, practical cases, and assignments, whilst instructors can assess exams, cases, and college sheets.Table of ContentsIntroduction The Evolution of Organisation and Management Part A: Organisations and their Environment 1. Environmental Influences 2. Strategic Management 3. Digital Transformation 4. Internationalisation 5. Corporate Social Responsibility, Corporate Governance, and Ethics Part B: People and Organisations 6. The Future of Work 7. Human Resource Management 8. Individuals and Groups 9. Leadership and Management Part C: Structure and Organisation 10. Process and Control 11. Structuring 12. Culture 13. Organisational Change and Development

Read more less

Book SynopsisDespite regular encouragement for employees to speak up if they’re unhappy, and a wide range of personal support systems, wellbeing remains a key concern for leaders at all levels, from small teams to multinationals. The message from the top is to speak candidly and openly about the impact and effect of workplace pressure. However, that messaging isn’t working. The harsh truth is that when people feel under pressure, they worry about speaking up, fuelled by fear of the consequences if they do. Bravery and courage are needed to challenge a workplace culture that sustains fear. This book shows you how to develop and use them to turn the dial in the opposite direction, by utilising pressure to drive growth and performance. It offers you a practical way to identify the fears that sabotage trust and openness, and an employee’s ability to contribute their whole selves at work. Using a proven and scalable approach to eliminating the conditions that nurture fear, it shows you how to: Strengthen your resolve to tackle an unhealthy workplace culture. Drive change through small yet powerful adjustments to behaviour. Use practical tools to create a culture where everyone feels able to speak openly. Built around incremental, achievable steps, Brave New Leader empowers you with the tools, mindset, and courage you need to turn a damaging tide of pressure and fear into an enduring wave of enhanced employee contribution, engagement, fulfilment and wellbeing.Trade Review'A brilliant read! This is a great resource for anyone with people management responsibilities who wants to create a more open culture and eradicate mental health taboos.' - Deanne Perry, Schools' Cluster HR manager. 'Powerful and effective! Leading edge thinking that unpacks the complexities of creating and maintaining a healthy and productive culture.' - Karen Meager, organisational psychologist and author‘A necessary book for current times. If you’re responsible for the wellbeing of a team, you need to read this. ‘ - Jason Morgan, global Health and wellbeing Leader

Read more less

Book SynopsisAn examination of the future of our workspaces and how the pandemic will continue to shape how and where we work.In the era of WFH, hybrid working and flexible hours, going to the office is no longer what it used to be. Many businesses and organizations, as well as the entire commercial real estate sector, are struggling to address their new workplace dilemmas in the aftermath of the COVID-19 pandemic.With the rise of diverse working practices and new technological innovations, the traditional office space no longer serves the needs of the workforce. And with increasing numbers of staff now comfortable with a degree of working from home, how can companies assess their longer-term workspace needs? This new follow-up edition of Where Is My Office?, fully revised and updated to reflect the true impact of the pandemic on the workplace, highlights some of the bold new frameworks and practical considerations for business leaders, workplace practitioners and t

Read more less

Book SynopsisIn the new world of work, agility is a business imperative. Agile HR is a practical guide written specifically for people professionals on how the HR function can develop agile processes and practices that save time, boost performance and support overall business goals. From small tech start-ups or large traditional companies, organizations need to be fast, flexible and digitally empowered to succeed. However, too many companies are stuck with siloed, compliance-driven HR processes that work in opposition to the business rather than supporting it. This results in the view that HR is slow and out of touch. However, Agile HR shows that this doesn't need to be the case. Covering every aspect of the HR function from people processes, ways of working and HR services to organization design, operating models and HR teams, Agile HR is an essential guide for all HR practitioners wanting to make their HR practices agile and drive business performance but don't know where to start. As well as guidance on how to deal with resistance, manage a backlog and deal with constraints, there is also invaluable guidance on how HR can prioritize effectively and assess which activities to pursue, which to develop, which to rework and which to abandon in order to achieve continuous business improvement. Supported by case studies from organizations who have seen the benefits of an agile approach to HR including Sky Betting & Gaming and MUJI, this is critical reading for all HR professionals in organizations of any size needing to adopt fast, flexible and evolving agile approaches to effectively compete in the new world of work.Trade Review"Powerful and complete. Hellström and Dank are speakers for our times. HR in Silicon Valley, or SpaceX, is nothing like company policies from any textbook, or any book, until now. Finally, Hellström and Dank guide us through nurturing an ever-evolving, lightning quick business that can keep up with tech giants, global shifts, and the chain of firsts required to get us to Mars and beyond, address climate change, be the next Google, and establish equitable psychological safety in an exhilarating, uplifting, profitable place to work." * Joe Justice, Agile Business Innovator *"Introducing scientific thinking when evolving our next-gen organizations, is a gain not only to HR, but to everyone touched by them. This is more than a book, this is a mindset leap." * Mattias Skarin, Enterprise Agile Coach, Crisp *"Dank and Hellström have distilled years of Agile HR knowledge and experience into one practical book. This is the toolkit every HR professional of the 21st century needs. I wish I had this book years ago." * Tracey Waters, Director of People Experience *"A great book by the pioneers of agile HR, Dank and Hellström! They were able to capture their passion in this book, and I am sure many readers will be eager to follow their guidance." * Tom Haak, Director, HR Trend Institute *"Agile HR takes you from the sticky status quo to the future of work. It's a full toolkit, that's pleasantly practical, relatable and relevant. This is a must-read for anyone who is passionate about HR." * Arne-Christian van der Tang, Chief Human Resources Officer, TomTom *"To see this book in print brings me more joy than I can fully express. The Agile HR movement has been growing organically for some years now and the more HR professionals and organizations can get onboard and inspired by this way of working, the more successful businesses will become. This is the book anyone curious about the Agile philosophy needs to read. It's also for anyone that's already taken a leap of faith to leave behind old hierarchical and traditional business approaches for something more effective, by providing inspiration on how to create a culture where the Agile mindset is lived and breathed by all. Once you start on an Agile journey you never go back." * Nebel Crowhurst, People & Culture Director and early Agile HR Adopter *"This book may become the foundational text for Agile in HR. It provides solid advice all the way through, accurate on Agile and HR, and easy to approach without prior experience in Agile. And while becoming an expert takes time and practice, this book will ease the process a lot, by connecting the dots to a coherent whole." * Petri Heiramo, Certified Scrum Trainer, Agile Enterprise Coach *"Never has the HR profession had such an opportunity to transform our workplaces and this is an essential read for anyone who has been looking for a better, more human way than traditional, legacy approaches. Natal and Riina provide inspiration along with practical tools and techniques to give everyone the confidence to take the next step on their Agile HR adventure!" * Charlotte Goulding, Director of People at Infinity Works *"This book should be mandatory reading for all HR professionals. Written by true experts in Agile who know exactly how to explain key concepts and facts in a way that makes them easy to apply in a commercial environment, this book will elevate your HR practice and will turn you into a raving fan of Agile HR. This book is a true game changer!" * Karen Beaven, Director - PXI, The Creative HR Agency *"This book brings the best of Scrum into People Operations." * Jeff Sutherland,Founder and Chairman, Scrum, Inc *Table of Contents Chapter - 01: Introduction; Section - ONE: An introduction to the Agile Mindset; Section - 02: Why Agile?; Chapter - 03: The Agile Mindset; Chapter - 04: Design thinking for Agile Teams; Chapter - 05: Agile ways of working; Chapter - 06: Scrum & Kanban; Section - TWO: Agile for HR Toolkit; Chapter - 07: Introduction; Chapter - 08: Agile for HR Toolkit: Value and Prioritisation; Chapter - 09: Agile for HR Toolkit: Co-creation; Chapter - 10: Agile for HR Toolkit: Agile Teams & Operational Models in HR; Chapter - 11: Agile for HR Toolkit: Thinking Like a Scientist; Chapter - 12: Agile for HR Toolkit: Continuous Improvement; Section - THREE: HR for Agile; Chapter - 13: Introduction; Chapter - 14: Co-creating the Agile Vision; Chapter - 15: Agile Organisational Design; Chapter - 16: HR’s role in Agile Transformation; Chapter - 17: Agile HR Products and Services; Section - FOUR: Conclusion; Chapter - 18: Conclusion

Read more less

Book SynopsisCiarán McFadden is a Senior Lecturer in Organizational Behaviour and Human Resource Management at the University of Stirling, UK. His interdisciplinary research explores the workplace and career experiences of LGBTQ+ and neurodiverse employees, labour market discrimination and identity in organizations and has been published in numerous peer-reviewed journals and several books.

Read more less

Book SynopsisRachel Miller is an internationally recognized authority on Internal Communication (IC). A former journalist, she has 20 years' experience in IC and advises many of the world's best-known companies through her consulting business, All Things IC. She is a Chartered PR Practitioner and Fellow of the Institute of Internal Communication and Chartered Institute of Public Relations. Rachel is a keynote speaker and Candid Comms podcast host. One of the Inspiring Workplaces' top 101 global employee engagement influencers, Rachel was awarded the Chartered Institute of Public Relations' President's Medal in 2020 for distinguished service to PR.

Read more less

Book SynopsisNick Smallman is Founder and CEO of Working Voices, a consultancy and training provider. For the last 25 years he has been advising global blue-chip clients on engagement, productivity, and retention. He is based in London, UK. Dan Parry is the Head of Content at Working Voices. He began his career as a broadcast journalist and has more than 30 years' experience in the media. He is based in London, UK.

Read more less

Book SynopsisLucy Widdowson MSc PCC ACTC is an accredited executive and team coach, Director of Performance Edge, and a lead tutor on team coaching at Henley Business School, UK. During her 30 year corporate career she has worked as a HR Director and is a UK board member for team coaching for the ICF.Paul J Barbour MSc PCC ACTC is an accredited executive and team coach, with 20 years prior experience leading businesses and teams in Kerry Group plc. A writer and speaker with strong interests in human collaboration and conflict resolution, he is also a lead tutor on team coaching at Henley Business School, UK.

Read more less

Book SynopsisPete Hamill is a consultant, facilitator and coach with an international background in leadership and organizational development. He is the only executive coach in Europe to have completed an intensive training internship with Dr. Richard Strozzi-Heckler at the Strozzi Institute for Embodied Leadership. He has been certified as a Somatic Leadership Coach and has completed a Certificate in Humanistic Counselling with the Gestalt Centre in London.Trade Review"A thought provoking, practical, accessible guide on how to use your body to develop authority, presence and impact as a leader." * John Leary-Joyce, CEO of the Academy of Executive Coaching *"This book offers refreshingly practical ideas for everyone wanting to develop their leadership skills. It takes deliberate practice, but building on the principles of embodied leadership it opens our eyes to how much choice we actually have when we don't let our past determine our behavior, and hence our potential at work" * Eeva Sipila, Chief Financial Officer, Cargotec Corporation *"A thoroughly insightful and fresh perspective on leadership which makes a compelling case for a different approach." * Melanie Richards Partner, KPMG *Table of Contents Chapter - 00: Introduction; Section - ONE: Setting the foundations; Chapter - 01: What do we mean by leadership anyway?; Chapter - 02: How do I get better at it?; Chapter - 03: If I am to develop myself, what exactly is my ‘self’?; Chapter - 04: What does neuroscience have to say about the self?; Chapter - 05: Embodying our selves; Section - TWO: Exploring the ideas in practice; Chapter - 06: Developing choice and clarity as a leader; Chapter - 07: Conflict, stress and our conditioned tendencies; Chapter - 08: Giving feedback and being mindful rather than mindless; Section - THREE: The wider implications for leadership; Chapter - 09: Ethical leadership; Chapter - 10: Leadership for the 21st century; Chapter - 11: Conclusions

Read more less

Book SynopsisA future-proof guide to rehumanising the workplace in order to bring about greater personal success and corporate productivity, from two global authorities in workplace mental health.In recent years, workplace toxicity, industry volatility, employee isolation and technology-driven change have threatened the psychological well-being of employees. The rise of quiet quitting has shown that when we can't flourish at work, both personal success and corporate productivity suffer.As we sit on the cusp of some of the most turbulent economic changes in history many of us wonder if we can not only survive but flourish in our careers.Based on the science of thriving, Tomorrowmind proves we can and provides essential plans and actionable advice for succeeding in the uncertain future of work. Build skills in resilience, foresight and creativity and help to cultivate workplace that fosters connection and meaning for yourself and your team. Engaging evidence shows how individuals, teams, and organizations that excel at these five key attributes will win in the whitewater of work every time. A timely and crucial guide that is destined to inspire generations of workers.Trade Review"Evolution didn't equip us to meet the rapidly changing demands of the modern workplace-so what steps can we take to be happier and more resilient in our work lives? Tomorrowmind draws on cutting-edge research and real-life examples to provide deep insights as well as practical suggestions for flourishing at work. It's an indispensable resource to anyone navigating today's uncertain world." --Gretchen Rubin, #1 bestselling author of The Happiness Project and host of the Happier with Gretchen Rubin podcast"We are always told to live in the present. But the future holds our dreams, and may be the key to our happiness. In Tomorrowmind, Gabriella Kellerman and Martin Seligman masterfully navigate the newest science to show us how we can design our futures to thrive as individuals in work, relationships, and life."--Arthur C. Brooks, Professor, Harvard Kennedy School and Harvard Business School, and #1 New York Times bestselling author "In this profoundly important and timely book, Kellerman and Seligman provide a blueprint for how all of us can rise to the challenge of the brave new world of work. Tomorrowmind is a scientifically grounded and eminently accessible book that will entertain you, inspire you, and teach you how to feel connected and happy at work and beyond."--Sonja Lyubomirsky, Distinguished Professor of Psychology at the University of California, Riverside and author of The How of Happiness"This book is a must-read guide to surviving and even thriving at work when there's potential for chaos around every corner. The skills in this book let you future-proof without leaving any part of you behind."--Scott Barry Kaufman, author of Transcend"Kellerman and Seligman have written one of the most important recent books examining a multi-dimensional, yet practical approach to work in the modern world. For those seeking a deep dive into how to thrive amidst the challenges of the modern working world, start here. Well-researched, practical and timely...Tomorrowmind should be a must-read for the modern professional."--Shawn Achor, NYTimes bestseller of Big Potential and The Happiness Advantage"Drawing on psychology, neuroscience, educational theory, and medical research, they offer guidance on honing skills and perspectives to help individuals succeed in an ever changing work environment. The book is filled with exercises for building skills, acronyms for easy recall...and relatable anecdotes. The authors offer suggestions for businesses about how to make corporate cultures more supportive of workers. Even in an unpredictable, roiling future, the authors are optimistic that every worker can flourish. Practical, encouraging self-help for the workplace." --Kirkus Review

Read more less

Book SynopsisTake the stress out of giving feedback. To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback. But the prospect of sharing potentially negative news can be overwhelming. How do you construct your message so that it’s not only well received but also expressed in a way that encourages change? Whether you’re commending exemplary work or addressing problem behavior, the HBR Guide to Delivering Effective Feedback provides you with practical advice and tips to transform any performance discussion—from weekly check-ins to annual reviews—into an opportunity for growth and development. You’ll learn to: Establish trust with your direct reportsAssess their performance fairlyEmphasize improvement, even in criticismReact calmly to a defensive feedback recipientRecognize and motivate star performersCreate individualized development plans Arm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Read more less