Management and management techniques Books

Book SynopsisStudies have shown that 60% of male managers feel uncomfortable working one-on-one with their female colleagues. That''s where The Man''s Guide to Corporate Culture comes in.Heather Zumarraga, a business journalist who has spent much of her career in testosterone-filled work environments, wants to make sure that any male leader who wants to be part of the solution knows how to do it the right way.Heather provides you with logical solutions to complex gender issues and gives important, practical lessons for men and women alike.The Man''s Guide to Corporate Culture teaches you: Which behaviors to adopt (and which to avoid) to create and maintain a comfortable work environment for their female co-workers. How to create an environment that is not only welcoming to both women and men but also encourages healthy and respectful collaboration. And more real-world tested advice and approaches toTrade Review'The Man's Guide to Corporate Culture is an easy read with important practical lessons for men and women alike. Heather blends scientific data and personal testimonials in an engaging way.' * James M. Trusty, Former Prosecutor for the U.S. Department of Justice *'The Man's Guide to Corporate Culture is that PERFECT PLAYBOOK combining practical, easy-to-follow advice with a dose of humor.' * Carol Roth, New York Times Bestselling Author *'Heather's writing is as equally engaging as her on-air style--so, by definition, YOU WILL LOVE IT! She provides readers with logical solutions to complex gender issues.' * Guy Adami, CNBC Host and Fast Money Anchor *'Some of the best business lessons come from bad managers and so-called leaders--don't be 'THAT GUY!' Save yourself the headache and heartache and read the book!' * Morgan White, Chief Security Advisor for SentinelOne *'The best way to stay out of trouble is to know these secret rules. If you're looking for pragmatic advice and guidance on how to be your best in the workplace, THIS IS IT!' * John Bachman, Managing Editor and Host of Newsmax TV *'This book is a GAME CHANGER for the way leaders engage in the workplace.' * Joanie Bily Courtney, Board of Director for the American Staffing Association *

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Book SynopsisPraise for theSecond Edition: In opposition to most literature on how to conduct good social science research which is either empirically oriented or gives priority to theoretical and philosophical considerations, which tends to make empirical research look odd or irrelevant, this volume on 'Reflexive Methodology' explicitly turns towards a considerationof the perceptual, cognitive, theoretical, linguistic, political and cultural circumstances as backdrop of data interpretation and research design. It showed up to be the most important and informative resource and a source of enlightenmentto my lecture on methodology at our institute. I can highly recommend the volume to lecturers and students alike. Professor Sabine Troeger, Geography Institute - Library, University of Bonn Reflexivity is aTable of ContentsChapter 1. Introduction: The Intellectualization of Method Chapter 2. (Post-)Positivism, Social Constructionism, Neorealism: Three Reference Points in the Philosophy of Science Chapter 3. Data-Oriented Methods: Empiricist Techniques and Procedures Chapter 4. Hermeneutics: Interpretation and Insight Chapter 5. Critical Theory: The Political and Ideological Dimension Chapter 6. Poststructuralism And Postmodernism: Destabilizing Subject and Text Chapter 7. Language/Gender/Power: Discourse Analysis, Feminism and Genealogy Chapter 8. On Reflexive Interpretation: The Play of Interpretive Levels Chapter 9. Applications of Reflexive Methodology: Illustrations Chapter 10. Applications of Reflexive Methodology: Criteria and Strategies

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Book SynopsisTen years ago, world-renowned professors W. Chan Kim and Renee Mauborgne broke ground by introducing "blue ocean strategy," a new model for discovering uncontested markets that are ripe for growth. In this bound version of their bestselling Harvard Business Review classic article, they apply their concepts and tools to what is perhaps the greatest challenge of leadership: closing the gulf between the potential and the realized talent and energy of employees. Research indicates that this gulf is vast: According to Gallup, 70% of workers are disengaged from their jobs. If companies could find a way to convert them into engaged employees, the results could be transformative. The trouble is, managers lack a clear understanding of what changes they could make to bring out the best in everyone. In this article, Kim and Mauborgne offer a solution to that problem: a systematic approach to uncovering, at each level of the organization, which leadership acts and activities will inspire employees to give their all, and a process for getting managers throughout the company to start doing them. Blue ocean leadership works because the managers' "customers"--that is, the people managers oversee and report to--are involved in identifying what's effective and what isn't. Moreover, the approach doesn't require leaders to alter who they are, just to undertake a different set of tasks. And that kind of change is much easier to implement and track than changes to values and mind-sets.The Harvard Business Review Classics series offers you the opportunity to make seminal Harvard Business Review articles a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world--and will have a direct impact on you today and for years to come.

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Book SynopsisNamed one of "10 Must-Read Career and Leadership Books For 2022" by ForbesThe ultimate guide to the essentials of strategy and management, from one of the world's top business thinkers.Over a stellar career, Roger Martin has advised the CEOs of some of the world's most successful companies. From the beginning, he noted that almost every executive he talked to had a "model"—a framework or way of thinking that guided their strategy and activities. But these models tended to become automatic, so much so that when one didn't work, the typical response was just to apply it again—with greater enthusiasm.Martin took a fresh, critical approach to helping. When company leaders came to him with fundamental questions—How do you decide where to play and how to win? What is the key to shaping and changing corporate culture? How can you design a successful, sustainable innovation process?—his first response was to break the spell of the current model with a memo articulating a new way to think about the problem at hand and a more powerful and effective way to successfully overcome it.Over time, these ideas worked their way into Martin's many Harvard Business Review articles. Now, for the first time, they appear together in A New Way to Think. With his trademark incisive intellect and clarity, Martin covers the entire breadth of the management landscape—illuminating the true nature of competition, explaining how company success revolves around customers, revealing how strategy and execution are really the same thing, and much more.Reading like a series of one-on-one sessions with one of the world's leading business thinkers, A New Way to Think is an essential guide for any current or aspiring business leader.Trade ReviewNamed one of The Best Leadership Books of 2022 by LeadershipNow.comNamed one of the Top 20 Leadership Books of 2022 by The Next Big Idea Club"This is a concise management handbook from someone who has spent a career analysing business strategies." — Financial TimesNamed one of the "12 Hot Nonfiction Books to Read This Summer" by Adam Grant, Wharton Professor and bestselling author"Martin offers succinct examples of how challenging the received wisdom and taking a different approach might be worthwhile than continually trying the same thing and failing to see the results they expect." — Forbes"…no matter what kind of business, or what size company, you are in, there will be something of interest and actionable insight here for you." — Porchlight BooksAdvance Praise for A New Way to Think:"Please, please do not 'read' A New Way to Think. Ingest it, immerse yourself in it—head and, especially, heart. It is spot-on and, if applied assiduously, I guarantee it will change your life, the lives of those you work with, and the community in which you work." — Tom Peters, management guru; bestselling author, In Search of Excellence"Roger Martin has an undeniable gift for simplifying the complex and nuanced scenarios of management and strategy down to the main thing. A framework for thinking through the most common problems with a new lens." — Julia Hartz, cofounder and CEO, Eventbrite"Like a day with a great mentor, this book burns through trendy management pablum to give readers the hidden truths and timeless questions their organization really needs to reach its potential. An essential how-to guide." — Zachary First, Executive Director, Drucker Institute"Rather than replacing traditional models with better models, I favor Roger Martin's underlying proposition in this book, which is to replace traditional ways of thinking with new ways of thinking. New ways of thinking must shift from centering around the organization to centering around human value." — Zhang Ruimin, founder and Chairman, Emeritus, Board of Directors, Haier Group"Waze for executive leadership. Through succinct and entertaining vignettes, Roger Martin helps you navigate the terrain, make the right choices, and avoid falling victim to common mistakes. An important read for anyone leading an organization!" — Stephanie Cohen, Global Cohead, Consumer and Wealth Management, Goldman Sachs"In order to stay nimble and competitive, you need to challenge your most basic assumptions on the best way to do business. No one does this more insightfully than Roger Martin. Read A New Way to Think to help you survive and thrive as a leader." — Alex Osterwalder, cofounder, Strategyzer; bestselling coauthor, Business Model Generation"In A New Way to Think, Roger Martin unpacks why so many cherished frameworks in business aren't working and gives us smarter alternatives." — Drew Houston, CEO, Dropbox

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Book SynopsisA research-based look at a growing phenomenon—companies allowing their employees to work from anywhere in the world—and how those who adopt this model can boost talent, innovation, and productivity.In recent years, companies in a wide range of industries have adopted radically flexible work policies that allow employees and teams to work from anywhere (WFA), untethered to a physical office. The leaders at these companies understand that geographic flexibility is a competitive advantage: a way to attract and retain high-quality and diverse talent at a global scale. If other companies want to find and keep the very best talent, they must embrace WFA.In The World Is Your Office, Harvard Business School professor Prithwiraj Choudhury takes readers inside the companies at the forefront of this growing phenomenon—from startups to bigger, more traditional organizations—while offering leaders a playbook for implementing a variety of WFA policies they can tailor to their own needs. This includes: Using WFA as a means of hiring and retaining the best talent in your field Best practices for meeting the challenges of managing a WFA team or workforce, including ways to build community, improve communication, and share knowledge Understanding how AI and automation are extending WFA to manufacturing and other deskless settings Case studies of companies that have implemented WFA to great effect Filled with smart insights and in-depth examples, and inspired by a decade''s worth of pioneering research, The World is Your Office will help leaders attract superior talent, boost innovation, and improve productivity and diversity.

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Book SynopsisIn today’s technology-driven environment there is an ever-increasing demand for information delivery. A compromise has to be struck between security and availability. This book is a pragmatic guide to information assurance for both business professionals and technical experts. Written in an accessible manner, Information Security Management Principles provides practical guidance and actionable steps to better prepare your workplace and your home alike, and keep your information secure. This book is a primer for those new to the subject as well as a guide for more experienced practitioners. It explains the fundamentals of information security, how to shape good organisational security practice, and how to recover effectively should the worst happen. This third edition has been updated to reflect the latest threats and vulnerabilities in the IT security landscape, and updates to standards, good practice guides and legislation. It also includes updates to the BCS Certification in Information Security Management Principles, which this book supports. A valuable guide to both current professionals at all levels and those wishing to embark on an information security career Offers practical guidance and actionable steps for individuals and businesses to protect themselves Highly accessible and terminology is clearly explained and supported with current, real-world examples Trade Review'This book is fantastic for those studying information security management and as a desk-side reference. It is comprehensive yet concise. I would recommend this book to anybody studying for the qualification as well as anyone in senior management positions looking to understand the basics. The language used is refreshingly understandable, making the book accessible to those outside the specialism.' -- Helen Mary Jones * Group Information Security Manager, The Jockey Club *Table of Contents Information Security Principles Information Risk Information Security Framework Security Lifecycles Procedural and People Security Controls Technical Security Controls Physical and Environmental Security Disaster Recovery and Business Continuity Management Other Technical Aspects

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Book SynopsisFasten your seat belt, it's all you need to wear. There is a new wave of thinking and action that puts people before process, choice before change, and meaning before money. We are now entering a new business, leadership and global age, with a vision, agenda and spirit born out of the realisation that there has to be a different way of success, business and leadership. One that sets us free from traditional business thinking, and takes you, your business and your life to new levels of awareness, success and achievement. This next business age is in your hands. The Naked Leader is the antithesis to the process driven mentality that has wasted so many millions, destroyed the trust between company and employee, and enabled so many companies to at best stand completely still. The Naked Leader is a distillation of David Taylor's ideas and inspiration - ideas which have made him Europe's most sought-after speaker on leadership and personal growth. David is known as the "Naked Leader" because of his extraordinary ability to strip away uncertainty and doubt, and conclusively show that everything we need to be successful, we already have. The Naked Leader shares hundreds of life-changing actions, including: * The fastest way to make any change in your life * How to build deep and lasting rapport with anyone * The 7 most powerful questions on earth * How to change how you feel, in a single heartbeat * The structure of guaranteed success * How to be an awesome presenter * Discovering who you really are, and why you are here The Naked Leader strips away the mystery, hype and jargon, to reveal the single formula for assured success that is available to everyone. The book is a journey which can be taken from beginning to end, or joined at any stage - taking you to wherever you want to be, drawing on the very best leadership thinking around the world, finally revealing the answer to the ultimate question, "who are you and why are you here?" Taylor reveals the exact, specific actions to take to predict the future, and then shape it. As a practitioner, not a theorist, Taylor knows what works, and what does not. He shows us what to do, and exactly when to do it. No matter what your vision, challenge or present position, The Naked Leader ensures that you succeed, making your future no longer a matter of chance, but rather a matter of choice. It is powerful, and the results are amazing.Trade Review"...The is excellent, it's practical, not evangelical, and it's interactive ... If that sounds awful, it isn't. Taylor's background and sense of purpose make him as knowledgeable and amiable a guide as you could wish for ..." (Computing, 8 August 2002) "...written as an adventure, the book allows each reader to choose how to navigate their journey through its pages, just as their future is their own choice..." (Luton News, 28 August 2002) "…National newspapers, TV and radio have all given airtime for his message…" (Information Age, September 2002) "…Inspirational stories and examples abound and the book is a lot of fun to read too…" (City To Cities, October/November 2002) "…David Taylor has succeeded in writing an influential, understandable, jargon free book on leadership and personal success. But most importantly it will not bore you to death and you just might get something from it…" (Sales Director, October 2002) '... an extraordinary book for extraodinary times... brilliant' (Kent Director, April 2003)Table of ContentsDelivering the Dream. The Structure of Guaranteed Success. Living as a Leader. Our Secret Driving Forces. A Leader's Biggest Timewasters. The Power of Mentoring. Job Evaluation in the Bin. Reverse Head-Hunting - Get Your Own Back. Synchronicity. Who's to Blame? Leaders Born and Not made! Balance The Sources of Power. Charisma in a Heartbeat!. Your CV Stands, or Falls, for you. Influence in Company Meetings (Boring or Otherwise). Your Team - from Good to Unstoppable. Ownership - Who's in charge of you?. "Integrity based networking". TBC. "Room 101". "Doom or Disaster, welcome to neg-land". "Following the Lines and Breaking the Rules". "We are born to live, not to prepare to live". "Recapture the magic...." Skills of Leadership, over Management. "Oh, I've had such a curious dream!" Succession Planning. Your personality becomes their personality?. Project Success. The Power of State - Everyone needs a place to be. The fastest way to make any change in your life. Leadership by magazine. Values Based Leadership. Modelling. Hidden Account Management. Making Success so easy to achieve, and failure impossible. Inspiration Just Got Real. One Team - One Voice. Attracting The Head-Hunters. Making Your Strategies as One. Our Next Generation. Building Total and Absolute Rapport . Enlightened Leadership. Project Leadership. The Choice of Opposites. People Mean Business - Improve Performance by at least 10%. The Five Pitfalls of Leadership. The Most Powerful Questions on earth...Plus.... Awesome Presentations. Leadership in Times of War.... The 7 Greatest Conspiracies of Success. Leadership by E-Mail.

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Book SynopsisBusiness education and executive development has been one of the most fascinating industries in the world and the fastest growing segment of higher education over the past decades. Today, it is experiencing change on a scale unprecedented since the foundation of the first business schools in the early 20th Century, both due to changes in the corporate environment and also due to the impact of the COVID-19 pandemic across all industries. In this context how do you create world-class educational and training institutions that can cope with those challenges, and be rigorous, vocationally relevant and suited to the corporate growing needs in this new fluid world? And how do you combine the very best of traditional academic values with new learning technologies to create an educational model that is fit to compete in the global economy, threatened today by populism, nationalism and economic turmoil? Yet, as daunting as it is, some institutions have already made significant progress in the journey. In this book Santiago Iñiguez de Onzoño, President of IE University, and Peter Lorange, former President of IMD, bring together contributions from leading figures from some of the world’s major universities. They share their experiences in addressing some of the challenges that the industry faces today, such as diversity and inclusion, employability, the role of AI and the advent of innovative new platforms. Packed with case studies of successful initiatives in business education and executive training, this is a truly visionary book. Authors anticipate future trends and share their in-depth knowledge of what it takes to build world-class educational providers – and their vision of higher education in the future.Trade Review“It presents invaluable insights, based on experience and real cases … . The book provides a guide for business schools, executive education centres and their corporate clients … . Santiago Iñiguez de Onzoño and Peter Lorange have selected a broad range of topnotch contributors and revealing case studies to anticipate future trends and share in-depth knowledge … . Overall, the conclusions reached are positive and important reading for anyone involved in executive development.” (Peter Chadwick, IEDP, iedp.com, February 9, 2022)Table of ContentsIntroduction: Business Education in Times of Disruption and Resilience.- Values and Purpose: Rethinking Executive Education for the Virtual World.- Megatrends Impacting Higher Education After the Pandemic.- The Enlightened Manager: Management and the Humanities.- Business Schools as Catalysts for Sustainable Development.- Executive Education 2.0 Coming Right Up.- Perennial Insights from Peter Drucker.- The Role of Business Education in Supporting the Future of Work.- Case Studies to Part I: The Innovative Ecosystem.- AACSB: Paving New Ways in Business Education.- Traditional Corporations Going Green: Yara.- Diversity and Inclusion: Santander.- Reinventing Public Service: US Postal Service.- The Renaissance of Business Schools: 'Abracadabra': How Technology-Enhanced Education Personalizes Learning.- The MBA Is Dead: Long Live the MBA.- Organizational Responses to Societal and Business Challenges.- Reimagine Executive Education.- Case Studies to Part II: Bridging Academia and Business: Mazars.- Executive Education in Southeast Asia: Asian Institute of Management.- Learning to Learn: PWC.- International Campuses Abroad: University of Southampton in Malaysia.- Transforming Organizations: Haier.- Innovation: Formats, Methods, Platforms: Using the Pandemic to Reset Executive Programs.- Post-Pandemic Architecture and Education.- How the Pandemic Has Demonstrated the Importance of System Leadership in Executive Education.- Executive Education Post-Pandemic: Some Reflections on the Role of Technology-Mediated Interactions Going Forward.- Executive Education for Family Owned Portfolio Corporations: Needs and Challenges.- Learning Analytics.- Case Studies to Part III: Learning Platforms: edX.- Enhancing Social Reach: OpenClassrooms.- Chinese Executive Education in Perspective: CKGSB's Innovations in Business Education.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisIn this book, Melissa Perri explains how laying the foundation for great product management can help companies solve real customer problems while achieving business goals.

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Book SynopsisTrade Review“With engaging intelligence, Hicks makes a lucid case for the importance of acknowledging a person’s worth within organizations and businesses. It’s a useful book, not only for managers and CEOs, but for anyone wanting to better understand how to bring about the best in themselves and those around them.”—Nina MacLaughlin, Boston GlobeWinner of the 2019 PROSE awards, Business, Management and Finance category“Leading with Dignity conveys a simple, but powerful message: people want to be treated well, and when they are, it brings out the best in them.”—Jon Gordon, author of The Energy Bus and The Power of Positive Leadership“This ‘how-to’ sparks the scaling of dignity within and across us to strengthen human and social capacity. A gift to give and get.”—Dana Born, co-director of the Center for Public Leadership, Harvard University“Nothing short of a landmark publication that will change and influence the public conversation on how we organize and manage.”—Michael Pirson, Fordham University“Donna Hicks articulates for business leaders not only a grand concept but also a practical framework for strengthening corporate culture by recognizing and promoting the inherent value in each employee.”—Kenneth C. Frazier, Chairman and CEO, Merck & Co., Inc.“There has never been a more important time for dignity to be recognized as the key to outstanding institutional, organizational, and community leadership. This book offers a practical and empowering roadmap showing leaders how to build, strengthen, and energize their organizations by cultivating the dignity of all people.”—Linda M. Hartling, Ph.D., Human Dignity and Humiliation Studies “Corporate codes of ethics list treating people with dignity as a core value. Hicks’s book Leading with Dignity brilliantly explains its meaning through practical steps resulting in an ethical culture.”—W. Michael Hoffman, executive director, Center for Business Ethics, Bentley University “This important book speaks directly to leadership and reminds all of us in organizational leadership roles how vital it is to create cultures where the concept of dignity is both understood and embraced. Dignity in practice truly begins at the top!”—Jeanette Clough, president and CEO, Mount Auburn Hospital

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Book SynopsisTable of ContentsPart 1 Introduction to Organizations 1 What are organizations? 2 Perspectives on organizations Part 2 Organizational Purpose and Structural Design 3 Strategy, organization design and effectiveness 4 Fundamentals of organization structure Part 3 Open System Design Elements 5 The external environment 6 Interorganizational relationships 7 Designing organizations for the international environment Part 4 Internal Design Elements 8 Manufacturing and Service technologies 9 Information technology and control 10 Organization size, life cycle and decline Part 5 Managing Dynamic Processes 11 Organizational culture and ethical values 12 Innovation and change 13 Decision-making processes 14 Conflict, power and politics Integrative Cases 1.0 Luxurious Goat Milk Products: Working with Local Culture ��� RojaAHP 2.0 ���Box-ticking��� in Organizations: Lessons of the Nimrod Disaster 3.0 Onward to the Customer of One; from Debt Collectors to Customer Service Agents at New Zealand���s Inland Revenue 4.0 Changing the Culture at Trans-Gen PLC: What���s Wrong with Senior Management? 5.0 Blood on the Gatepost: Family Conflicts in the New Zealand Farming Industry

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Book SynopsisA practical action plan for businesses seeking to adapt and grow in today’s digital market.Trade ReviewSeldom have the effects of digital change on legacy businesses and innovators alike been so succinctly explained. David L. Rogers uses frameworks and case histories to illustrate how and why the times they are a changin'. And more importantly, exactly how to adapt. -- Bob Garfield, cohost of NPR's On the Media In this indispensable (and highly readable) guide, Rogers shares what we can learn from today's greatest digital innovators. Packed with illuminating case studies and practical tools, The Digital Transformation Playbook maps out clear strategies for thriving in the digital age. Don't start a business without it. -- Neil Blumenthal, cofounder and co-CEO, Warby Parker Everyone talks about digital transformation, but here's your chance to truly do it well. David Rogers provides a roadmap that every executive should read. If you're not part of the transformation of your business, it will just happen without you. Read this book and get started! -- Sree Sreenivasan, Chief Digital Office, The Metropolitan Museum of Art Every so often, a book comes along that takes a subject that is mysterious and complex and drills down to its essential essence. Think of David Rogers's The Digital Transformation Playbook as your secret weapon for getting ahead of the extremely disruptive innovations transforming business at a breathtaking speed. You can't afford not to know this stuff! -- Rita McGrath, author of The End of Competitive Advantage Rogers expertly captures the moment we're in-the swiftly changing business landscape brought on by the digital revolution-and gives practical guidance for the decisions every business must make if they want to stay relevant. -- Russell Dubner, president and CEO, Edelman U.S. Rogers explains the changes at the heart of the digital revolution. More importantly, he shows us that change is possible and how any business, no matter its age or industry, can adapt to grow for the future. -- Bernd Schmitt, author of The Changing Face of the Asian Consumer Millions of business executives at all levels are puzzled by how to adapt to the digital world. This book makes the 'solution' to the puzzle quite accessible. -- Bill Duggan, author, Strategic Intuition: The Creative Spark in Human Achievement This well-written work presents applications and techniques that would serve well company managers and students of business. Library Journal (starred review) With practical frameworks and nine step-by-step planning tools, he distils the lessons of today's greatest digital innovators and makes them usable for businesses at any stage. Accountancy IrelandTable of ContentsPreface 1. The Five Domains of Digital Transformation: Customers, Competition, Data, Innovation, Value 2. Harness Customer Networks 3. Build Platforms, Not Just Products 4. Turn Data Into Assets 5. Innovate by Rapid Experimentation 6. Adapt Your Value Proposition 7. Mastering Disruptive Business Models Conclusion Self-Assessment: Are You Ready for Digital Transformation? More Tools for Strategic Planning Notes Index About the Author

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Book SynopsisThe revolutionary book that teaches you how to use the cutting edge of human psychology to build high performing workplace cultures.Too often, great cultures feel like magic. Most importantly, it teaches you to build great cultures, using a systematic and sustainable approach.High performing cultures cant be left to chance.Trade Review"Getting organizational culture right is as difficult as it is critical. Doshi and McGregor provide numerous real-world recommendations for how to do this. They bring to bear years of hands-on experience that will prove invaluable to leaders in all sectors-corporate, non-profit, and public." -- -Joel Klein, CEO Amplify, former Chancellor NYC public schools. "Getting organizational culture right is as difficult as it is critical. Doshi and McGregor provide numerous real-world recommendations for how to do this. They bring to bear years of hands-on experience that will prove invaluable to leaders in all sectors-corporate, non-profit, and public." -- -Tom Doctoroff, CEO Asia Pacific, J. Walter Thompson, author of Twitter is Not a Strategy "A winning strategy requires a winning organizational culture to carry it forward. In Primed to Perform former McKinsey consultants Neel Doshi and Lindsay McGregor give us practical guidance and proven practices to effectively transform our organizations through the science of motivation and performance." -- -Jeff DeGraff , The dean of innovation, professor, Ross School of Business, University of Michigan, author of Leading Innovation "A fresh, ambitious look at the science and practice of motivation, with big implications for leaders to fuel high-performing, high-energy cultures. Primed to Perform is an excellent companion to Drive." -- -Adam Grant, Wharton professor and New York Times bestselling author of Give and Take "A grand tour of the science of culture, filled with awe-inspiring experiments and surprising, real-life case studies. Smart, deeply researched, and incredibly practical, leaders will turn to this book again and again whether they're building an organization from scratch or transforming an established company." -- -Shawn Achor, happiness researcher and New York Times bestselling author of The Happiness Advantage "This book is loaded with fascinating, thought-provoking and actionable advice that could transform a workplace from drudgery to real engagement. Take notes." -- -Patrick Lencioni, president, The Table Group, author of The Five Dysfunctions of a Team and The Advantage "Primed to Perform doesn't just provide tactics for motivating a few superstars; it offers a proven system for motivating an entire workforce. If you want to get your team off yesteryear's career ladders and onto new learning curves--stretching, growing and contributing at their best--read this book." -- -Liz Wiseman, President, The Wiseman Group, bestselling author of Multipliers and Rookie Smarts

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Book SynopsisTable of Contents PART I: STRATEGIC BRAND MANAGEMENT: AN INTRODUCTION 1. Brands and Brand Management PART II: DEVELOPING A BRAND STRATEGY 2. Customer-Based Brand Equity and Brand Positioning 3. Brand Resonance and Brand Value Chain PART III: DESIGNING AND IMPLEMENTING BRAND MARKETING PROGRAMS 4. Choosing Brand Elements to Build Brand Equity 5. Designing Marketing Programs to Build Brand Equity 6. Integrating Marketing Communications to Build Brand Equity 7. Branding in the Digital Era 8. Leveraging Secondary Brand Associations to Build Brand Equity PART IV: MEASURING AND INTERPRETING BRAND PERFORMANCE 9. Developing a Brand Equity Measurement and Management System 10. Measuring Sources of Brand Equity: Capturing Customer Mind-Set 11. Measuring Outcomes of Brand Equity: Capturing Market Performance PART V: GROWING AND SUSTAINING BRAND EQUITY 12. Designing and Implementing Brand Architecture Strategies 13. Introducing and Naming New Products and Brand Extensions 14. Managing Brands Over Time 15. Managing Brands Over Geographic Boundaries and Market Segments PART VI: CLOSING PERSPECTIVES 16. Closing Observations

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Book SynopsisThe First Time Manager Series has sold over 500,000 copies and is a go-to guide for new and aspiring sales managers on what to expect and how to succeed.The jump from sales superstar to sales manager has made or broken many a sales career.As a top-performing sales professional, you know how to own your calendar, focus your energy, create opportunities, navigate the sales process, negotiate, and close deals. Yet, if you are like most new sales managers, there is still so much you don’t know and that can trip you up if you aren’t careful.Luckily, Mike Weinberg knows the pitfalls to avoid and mindset changes needed to successfully make the leap. This powerful new resource contains candid guidance on how to master your expanded responsibilities like a pro: Know Your Role: You have been entrusted with the most critical job in your business. Cultivate the Manager Mindset

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Book SynopsisIn the tradition of his million-seller The 21 Irrefutable Laws of Leadership, author John C. Maxwell provides a concise, accessible leadership book that helps readers become more effective leaders from the inside out. Daily readings highlight twenty-one essential leadership qualities and include Reflecting On It and Bringing It Home sections that help readers integrate and apply each day''s material.

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Book SynopsisA manual for achieving McKinsey-style solutions and success. It reveals the secrets behind the powerhouse firm's success and discusses how executives from various fields or industry can use those tactics in day-to-day decision-making. It explores how McKinsey tools and techniques can be applied to business problem sin various settings.

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Book SynopsisIf you're thinking of cutting your midlevel managers in the new world of work, think again."Middle manager." The term evokes a bygone industrial era in which managers functioned like cogs in a vast bureaucratic machine. In recent decades, midlevel managers became a favorite target for the chopping block—underappreciated, often considered a superfluous layer of the organization.Not only does this outdated perspective need to change, but the future demands it. In Power to the Middle, McKinsey thought leaders Bill Schaninger, Bryan Hancock, and Emily Field call for a profound reimagining of managers and their roles. They explain how middle managers are uniquely positioned close to the ground but with a crucial connection to company strategy, enabling them to guide their organizations through periods of rapid and complex change, as well as to help shape the new world of work.The authors compellingly illustrate this deep shift in the workplace, showing how: Managers are the key to winning the war for talent, which requires strong people skills to attract and retain the best talent. Managers must shift from merely enforcing rules to challenging them, serving as critical stopgaps for rules that are ineffective or obsolete. Crucially, good managers must not be promoted out of their jobs. Instead, their title and compensation should reflect their high value and allow them to advance within their roles. With rich stories and cutting-edge research, Power to the Middle offers a new model for companies to radically alter the way they hire, train, and reward their midlevel managers—their most valuable asset.Trade ReviewNamed one of the Ten Best Business Books of 2023 by ForbesNamed one of the Top 23 Leadership Books of 2023 by The Next Big Idea Club"This is a surprisingly sprightly book, full of personal insights, experiences and regrets." — the Financial TimesAdvance Praise for Power to the Middle:"Now more than ever, we at Walmart are underscoring the critical role our managers play in communities around the world, and we continue to invest in their growth and development. This welcome research from McKinsey reinforces how critical these investments are." — Donna Morris, Executive Vice President and Chief People Officer, Walmart"Delta's success is driven by our ninety thousand people worldwide, and our leaders and managers play a critical role in maintaining that momentum. This book provides practical ideas on how to support midlevel managers and celebrate their important impact." — Ed Bastian, CEO, Delta Air Lines"A playbook to unleash the power of your talent, drive strategy execution, and elevate your business performance." — Mona Malone, Chief Human Resources Officer and Head of People & Culture, BMO Financial Group"An illuminating and inspiring read on why investing in your people managers matters now more than ever, with actionable insights for leaders navigating the evolution of the workplace and workforce." — Michael Fraccaro, Chief People Officer, Mastercard"Middle managers are the key to driving sustained value creation in organizations. Power to the Middle demonstrates why and provides business leaders with the tools they need to optimize the performance of these mission-critical people." — Eric Kutsenda, cofounder and Managing Partner, Seidler Equity Partners"Our talent strategy helps us to reach more patients more quickly with life-changing thera-pies. Middle managers are at the center of this process, and this book helps CEOs understand why and how they should reimagine the role of managers in their organizations." — Tim Walbert, Chairman, President, and CEO, Horizon Therapeutics"It's inspiring to read this recognition and celebration of middle managers and to have a guide to their engagement. They are the leaders who hold the keys to deep customer and front-line employee relationships." — David Baiada, CEO, BAYADA Home Health Care

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Book SynopsisMake ethical decisions with Ferrell/Fraedrich/Ferrell's BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, 14th Edition. Examples and exercises show students how morals and values can affect choices made in real organizations. Integrate ethics into strategic business decisions with reorganized, up-to-date chapters that present the ethical decision-making process in today's complex legal, social and political environments. New scenarios highlight economic and technological realities and the challenges that new managers are likely to encounter. Updates address the processes and best practices behind successful business ethics with the latest legislation and new coverage of global sustainability and corporate social responsibility. New cases provide insights into ethics in familiar organizations, while exercises and MindTap online resources reinforce concepts with hands-on applications.

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Book SynopsisIt’s a game you’re already playing, whether you like it or not. You can choose to ignore it and remain at the mercy of what others say about you, or you can take the time to learn how it works. For those who do the potential benefits are unlimited. Through pioneering research and interviews with a host of major figures ranging from Jay-Z and LinkedIn co-founder Reid Hoffman to Bernie Madoff and Man Booker prize-winning Hilary Mantel, Waller and Younger reveal the key mechanisms that make and remake our reputations, providing the essential guide to the most important game in business and in life.Trade Review‘Trust is the foundation of friendship, society, business, and brand. A must-read for those who intend to build a reputation of authenticity and enduring value.’ -- Biz Stone, Co-founder, Twitter‘From the soft power of nation states to the brand popularity of commercial products, reputation is supremely important. This interesting book places the issue in its rigorously argued context – an important matter for every senior executive in the public and private sectors.’ -- Lord Patten, Chancellor, University of Oxford‘The insights in The Reputation Game are a masterclass of pattern recognition. This book shows us that no matter who you are, your industry or hustle, reputational capital is at the centre of success or failure. Waller and Younger use as examples the rise and fall of great companies, countries, gangsters, and pop-culture icons to show us the moments and choices that are truly the “art of changing how people see us all”.’ -- Steve Stoute, CEO of Translation LLC‘An insightful and really rather fascinating study of what one might argue is the issue of our age: the creation and management of a reputation. The authors have clearly managed to get great access to a huge number of people and the results make for very compelling reading. It’s well-written, too. In fact, it’s required reading for anyone who truly wants to understand the modern media age.’ -- Tom Bradby, Presenter, ITV News at Ten‘In life and in business a good reputation is probably our most prized possession, hard won and easily lost. This book provides insight into the sources of reputation, illustrates by case study the impact of loss and charts the route to recovery. It is a valuable contribution to this increasingly important topic.’ -- Sir Roger Carr, chairman of BAE Systems‘You’ll learn why reputations are more valuable than money; you’ll learn how they’re built and tended and enriched; and how, if neglected, they can catastrophically implode. It might have been called, “How to ensure that everybody knows just how good you know you are really.”’ -- Sir Martin Sorrell, CEO of WPP

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Book SynopsisThe best way to secure yourself against being 'let go' in the modern economy is to rise to a level within the corporation where you are making the strategic decisions, not bearing the brunt of their consequences. It may be tough at the top, but it's dangerous in the middle -- and the rewards at the top are far greater. Machiavellian Intelligence argues that many intelligent and hard-working professionals with good leadership skills fail to maximize their career potential because of a number of instinctive 'good' habits - things that make them highly effective executives, well-liked and respected by their colleagues, but which are not best designed to take them to the very top of their chosen career.

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Book SynopsisHow to hire, manage, motivate, strategize and grow a business in today's disruptive world from Eric Schmidt, Google's executive chairman, and Jonathan Rosenberg, advisor to Google CEO Larry Page.Trade ReviewA blink view of what it is to work at one of the world's most successful companies. For that voyeuristic reason alone, it is worth reading * Independent *A blink view of what it is to work at one of the world's most successful companies. For that voyeuristic reason alone, it is worth reading * Independent *Schmidt and Rosenberg put much of their emphasis on people - how to hire, train, motivate, organise, reward the talent needed to run a company like Google * Financial Times *Schmidt and Rosenberg put much of their emphasis on people - how to hire, train, motivate, organise, reward the talent needed to run a company like Google * Financial Times *Plenty of tips on managing 'smart creatives' * City AM *Plenty of tips on managing 'smart creatives' * City AM *An informative and creatively multilayered Google guidebook * Kirkus *An informative and creatively multilayered Google guidebook * Kirkus *This very popular read see the pair give an entertaining run-down of what working at Google teaches you, and how technology has changed the power balance between firm and consumer . . . food for thought * City AM *This very popular read see the pair give an entertaining run-down of what working at Google teaches you, and how technology has changed the power balance between firm and consumer . . . food for thought * City AM *

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Book SynopsisTrade Review“Mercilessly exposes the downside of the cult of measurement and managerialism.”—The Economist“Muller delivers a riposte to bean counters everywhere with this trenchant study of our fixation with performance metrics.”—Barbara Kiser, Nature “Highly readable.”—Luke Johnson, Sunday Times“Many of us have the vague sense that metrics are leading us astray, stripping away context, devaluing subtle human judgment, and rewarding those who know how to play the system. Muller’s book crisply explains where this fashion came from, why it can be so counterproductive and why we don’t learn. It should be required reading for any manager on the verge of making the Vietnam body count mistake all over again.”—Tim Harford, Financial Times

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Book SynopsisAdam Bock is a research academic, serial entrepreneur, and professional financier and venture consultant. As an academic, he has studied business models globally, from the US and UK to Russia and India, and has published highly cited articles about business models, including the first large-scale global study of business model innovation. As Senior Lecturer in Entrepreneurship at The University of Edinburgh, he teaches and has taught courses on business models to hundreds of international students across every field of study. Adam has given invited lectures on business models at top global Business School as well as Academy of Management, the most prestigious management scholarship conference. In 10 years of entrepreneurial activity, he co-founded three life science ventures spun-out of universities. One of those ventures, Nerites Corporation, was purchased by Kensey-Nash (Royal DSM, NA) for $20 million in 2011. He managed multiple angel networks, facilitatinTable of ContentsTable of Contents Introduction How to use this book Part 1: The truth about business models 1. Business models in practice 2. A brief history of business models 3. There are no magic bullets Part 2: Business model architecture 4. Looking at your raw materials 5. Collecting and connecting your stakeholders - Customers, users, suppliers, purchasers, competitors 6. Solid structure - creating and capturing value in business models 7. Crafting compelling stories- the power of business model narratives 8. The business model life cycle · First steps for entrepreneurs · Lean education for start-ups · Coherent storytelling for growing up · Rejuvenating mature firms Part 3: Business model change and innovation 9. When business models fail 10. Change and adaptation, Innovation and disruption 11. Back to the beginning Resources developed throughout the book: 25 brilliant business model tips 12 brilliant examples to highlight specific business model elements, designs, or innovations. Links to online resources, including free online business model design sites; Links to short third-party videos covering specific business model topics

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Book SynopsisThe blockbuster best seller Primal Leadership introduced us to "resonant" leaders--individuals who manage their own and others' emotions in ways that drive success. Leaders everywhere recognized the validity of resonant leadership, but struggled with how to achieve and sustain resonance amid the relentless demands of work and life. Now, Richard Boyatzis and Annie McKee provide an indispensable guide to overcoming the vicious cycle of stress, sacrifice, and dissonance that afflicts many leaders. Drawing from extensive multidisciplinary research and real-life stories, Resonant Leadership offers a field-tested framework for creating the resonance that fuels great leadership. Rather than constantly sacrificing themselves to workplace demands, leaders can manage the cycle using specific techniques to combat stress, avoid burnout, and renew themselves physically, mentally, and emotionally. The book reveals that the path to resonance is through mindfulness, hope, and compassion and shows how intentionally employing these qualities creates effective and enduring leadership. Great leaders are resonant leaders. Resonant Leadership offers the inspiration--and tools--to spark and sustain resonance in ourselves and in those we lead.Table of ContentsForeword Chapter 1 Great Leaders Move Us Chapter 2 The Leader's Challenge Chapter 3 Dissonance is the Default Chapter 4 Waking Up to Resonance and Renewal Chapter 5 Intentional Change Chapter 6 Mindfulness Chapter 7 The Power of Hope Chapter 8 Compassion Chapter 9 "Be the Change You Want to See in the World" (*Gandhi) Appendices A and B

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Book SynopsisThe inspirational final book from the legendary leadership expert Stephen R. Covey, internationally best-selling author of The 7 Habits of Highly Effective People.How do you live your best life, no matter your age? How should you approach the challenges and opportunities of middle to later life—like raising children, caring for parents, managing and inspiring others, and staying on top of your career and what comes next? In Live Life in Crescendo Stephen R. Covey sets out to answer these questions, outlining his vision for those in the prime of your life, whatever age you may be. To live life in crescendo is to continually grow in contribution, learning, and influence. In the same way that music builds on previous notes but leaves us anticipating the next note, a life builds on the past but unfolds in the future. The Crescendo Mentality urges readers to use whatever you have — your time, talents, sk

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Book SynopsisThe subject of leadership raises many questions: What is it? How does it differ from management and command? Are leaders born or bred? Who are the leaders? Do we actually need leaders? Inevitably, the answers are provocative and partial; leadership is a hugely important topic of debate. There are constant calls for ''greater'' or ''stronger'' leadership, but what this actually means, how we can evaluate it, and why it''s important are not very clear. In this Very Short Introduction Keith Grint prompts the reader to rethink their understanding of what leadership is. He examines the way leadership has evolved from its earliest manifestations in ancient societies, highlighting the beginnings of leadership writings through Plato, Sun Tzu, Machiavelli and others, to consider the role of the social, economic, and political context undermining particular modes of leadership. Exploring the idea that leaders cannot exist without followers, and recognising that we all have diverse experiences and assumptions of leadership, Grint looks at the practice of management, its history, future, and influence on all aspects of society. ABOUT THE SERIES: The Very Short Introductions series from Oxford University Press contains hundreds of titles in almost every subject area. These pocket-sized books are the perfect way to get ahead in a new subject quickly. Our expert authors combine facts, analysis, perspective, new ideas, and enthusiasm to make interesting and challenging topics highly readable.Table of Contents1. What is leadership? ; 2. What isn't leadership? ; 3. What was leadership? ; 4. Leaders: born or bred? ; 5. Who are the leaders? ; 6. How do leaders lead? ; 7. What about the followers? ; 8. Do we need leaders? ; References ; Further Reading

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Book SynopsisDealing with running successful group sessions, this book takes you through the early stages of planning and preparation, for showing you how to build a great session. It also covers group activities, how to use materials and how to be remembered for the right reasons, along with an overview of training theory and learning models.Trade Review"A useful guide" - The Times, 23 November 2006Table of Contents Why choose this book?Introduction Chapter 1 Who, what, why and where Your natural style Beliefs and the importance of make-believe… Session subject and outcomes Why bother – application of learning What type of session? Your participants Location, location, location Information v. learning Chapter 2 Whole-brain learning primer The biggest myth in training All you need to know about learning theory Using music Energy The 70/30 ruleBreaks Bluffer’s guide to facilitation Chapter 3 Building a great sessionOverview Strong framework Structure and flow Theming The title The Welcome Pack Step-by-step activities Metaphors and their use Introduction and welcome Warm-up activities/ice-breakers BrainGym Off-the-shelf activities Tricks of the trade Strong finish Evaluation Setting the scene on the day Follow through Materials Canny material design Participants’ materials Your materials Chapter 4 Meetings makeover Adieu Appendix 1: Some themes suitable for workshops Appendix 2: People bingo Appendix 3: Glossary and ‘trainer speak’ RESOURCES INDEX

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Book SynopsisFrom the authors of bestselling FISH!, exciting real-life applications of the FISH! philosophy to boost morale and quality of business in the workplaceTrade ReviewPraise for FISH!:This is one fish story that doesn't exaggerate. It shows you how changing your attitude lets you enjoy your work and your life. Hook into it, it's quite a catch. * Spencer Johnson, author of Who Moved My Cheese? *The story of the world famous Pike Place fish market is fantastic. But this book is not just about selling fish; it's a love story that can happen in your organisation too. * Ken Blanchard *I recommend this book to anyone, on any level, who wants to make a difference at work. * Hyrum Smith, co-chairman Franklin Covey Co. *

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Book SynopsisBased on the best-selling leadership fable, The Five Dysfunctions of a Team, the new edition of this easy-to-use workbook provides participants with an opportunity to explore the pitfalls that are side-tracking their team.Table of ContentsPREFACE v WORKSHOP OBJECTIVES 1 THE FIVE DYSFUNCTIONS OF A TEAM 3 TEAM ASSESSMENT: WHERE WE ARE AND WHERE WE’RE GOING 7 FUNDAMENTAL 1: BUILDING TRUST 11 FUNDAMENTAL 2: MASTERING CONFLICT 25 FUNDAMENTAL 3: ACHIEVING COMMITMENT 41 FUNDAMENTAL 4: EMBRACING ACCOUNTABILITY 57 FUNDAMENTAL 5: FOCUSING ON RESULTS 65 SUMMARY AND CONCLUSION 77 RESOURCES 87 ABOUT THE AUTHOR 90

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Book SynopsisFrom bestselling author Michael Fullan, wisdom for thriving in today''s complex environment Successful organizations adjust quickly and intelligently to shifts in consumer tastes, political climate, and economic opportunity. How do they do it? The Six Secrets of Change explores essential lessons for business and public sector leaders for thriving in today''s complex environment. Fullan draws on his acclaimed work in bringing about large-scale and substantial change in education reform in both public school systems and universities, as well as engaging in major change initiatives internationally. This book is filled with lessons that are insightful, actionable, and concisely communicable. Fullan has an uncanny ability to produce what is needed at the time it is needed. The six secrets are based in theory, grounded in practice, powerful in their relationship to each other, and described in ways that enable deep understanding. It is a refreshing change from the suTable of ContentsPreface vii Acknowledgments xi About the Author xiii Introduction: Have Theory, Will Travel 1 Secret One: Love Your Employees 19 Secret Two: Connect Peers with Purpose 39 Secret Three: Capacity Building Prevails 55 Secret Four: Learning is the Work 73 Secret Five: Transparency Rules 91 Secret Six: Systems Learn 105 Conclusion: Keeping the Secrets 123 References 137 Index 145

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Book SynopsisConvert the promise of big data into real world results There is so much buzz around big data. We all need to know what it is and how it works - that much is obvious. But is a basic understanding of the theory enough to hold your own in strategy meetings? Probably. But what will set you apart from the rest is actually knowing how to USE big data to get solid, real-world business results - and putting that in place to improve performance. Big Data will give you a clear understanding, blueprint, and step-by-step approach to building your own big data strategy. This is a well-needed practical introduction to actually putting the topic into practice. Illustrated with numerous real-world examples from a cross section of companies and organisations, Big Data will take you through the five steps of the SMART model: Start with Strategy, Measure Metrics and Data, Apply Analytics, Report Results, Transform. Discusses how companies need to clearly define what Table of ContentsIntroduction: Welcome to a Smarter World 1 1 Smarter Business 9 2 S = Start With Strategy 23 3 M = Measure Metrics and Data 57 4 A = Apply Analytics 105 5 R = Report Results 155 6 T = Transform Business 199 Conclusion 231 About the Author 236 Acknowledgements 238 Index 239

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Book SynopsisTable of ContentsFORWARD ACKNOWLEDGEMENTS INTRODUCTION – Growth Is Good PART I: REVENUE OPERATIONS, A SYSTEM FOR GROWTH CHAPTER 1: A Bold Approach to Take Control of the Entire Revenue Cycle Introducing Revenue Operations, a New Way to Create Sustainable, Scalable Growth The Financial Link Between Firm Value and Growth The Challenges of Growth in the 21st Century: Customers, Disruptions and Fragmentation CHAPTER 2: The Value and Impact of Revenue Operations How Revenue Operations Creates Value Eight Ways Revenue Operations Creates Financial Value The Change Management Hurdle PART II: A MANAGEMENT SYSTEM TO ALIGN YOUR REVENUE TEAMS CHAPTER 3: The Six Pillars of the Management System Commercial Leadership that Unifies Marketing, Sales, and Service Consolidated Operations that Support All Growth-related Functions Commercial Architecture that Maximizes the Return on Selling Assets Commercial Insights Built upon Customer Engagement and Seller Activity Data Commercial Enablement Capabilities that Turn Your Technology into a “Force Multiplier” Best Practices for Managing Data, Technology, Content, and Intellectual Property Assets CHAPTER 4: Leadership That Aligns Sales, Marketing and Service Growth Levers across Executive Functions A New Generation of Growth Leader Emerges CHAPTER 5: Three Leadership Models: The Tsar, the Federation and the Chief of Staff The Tsar: Putting a “CXO” in Charge of Revenue Teams The Federation: An Alliance Among Leadership Functions The Chief of Staff: A Revenue Operations “Rock Star” CASE STUDY: Enhancing Value Across the Company at GHX PART III: AN OPERATING SYSTEM FOR CONECTING TECHNOLOGY, DATA, PROCESSES, AND TEAMS CHAPTER 6: Assemble the Nine Building Blocks of Revenue Operations What Does an Operating System for Business Look Like? The Building Blocks of the Revenue Operating System (ROS) The Team That Connects the Most Dots Wins CHAPTER 7: Connect Your Data, Technology and Channels to Acquire More Customers Building Block #1: Revenue Enablement: CRM, sales enablement, content and learning technologies that support selling Building Block #2: Channel Optimization: selling channels that engage customers in human interactions Building Block #3: Customer Facing Technology: the “owned” digital selling infrastructure that engage customers digitally CHAPTER 8: Blend Data into Insights that Inform Selling Actions, Conversations and Decisions in Real-Time Building Block #4: Revenue Intelligence: Manage and Measure Financial Value Building Block #5: Engagement Data Hub: Leverage Advanced Analytics to Connect Growth Assets to Value Building Block #6: Customer Intelligence: Use Customer Data to Inform Decisions, Actions and Conversations CHAPTER 9: Extract More Revenue and Margins from Your Teams and Resources Building Block #7: Talent Development: Attract, Develop and Retain Commercial Talent Building Block #8: Resource Optimization: Allocate People, Time and Effort Against Opportunities Building Block #9: Revenue Enhancement: Increase Revenue Yield with Packaging, Pricing and Personalized Offers CHAPTER 10: Tune the Operating System to Get Maximum Performance Digitize Planning Processes to Improve Agility in Deploying Your Resources Use Analytics to Make Better Predictions, Forecasts and Investment Decisions Adopt Advanced Modeling Techniques to Evaluate More Scenarios and to Build Consensus PART IV: HOW TO GET STARTED AND DRIVE IMPACT CHAPTER 11: Six Smart Actions to Deliver Growth Get Better Visibility into the Revenue Cycle Simplify The Selling Workflow Share Marketing Insights with Frontline Sellers Develop and Retain High Performing Selling Talent Make Selling Channels More Effective Streamline and Personalize the Selling Content Supply Chain CHAPTER 12: Big or Small: Tailor Revenue Operations to Work for Your Business How Revenue Operations Can Grow Revenues, Profits and Value in Your Business Actions Enterprise Leaders Should Be Prioritizing Achieving Hyper-growth for Small Companies CHAPTER 13: Activity to Impact: Make the Business Case for Your Growth System Prioritize the Actions that Will Generate Short- and Long-Term Value A Financially Valid Framework for Connecting Smart Actions to Firm Value: The Revenue Value Chain Use the Revenue Value Chain to Create Budgets, Earn Buy-In and Take Action APPENDIX: PRACTICAL TOOLS TO IMPLEMENT REVENUE OPERATIONS Glossary A Simple Way to Assess the Current Maturity of Your System of Growth Citations Index

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Book SynopsisTable of ContentsList of TablesList of FiguresIntroductionChapter 1: Globalization: A Cautionary TaleChapter 2: The Globalization ProcessChapter 3: The Impact of National Institutions on GlobalizationChapter 4: Political Institutions and GlobalizationChapter 5: Economic Institutions and GlobalizationChapter 6: How Cultural Institutions Impact GlobalizationChapter 7: Using Global Acumen to Account for RiskChapter 8: Global Acumen in PracticeChapter 9: Using Global Acumen in Other ContextsChapter 10: The End of the Beginning for Global AcumenBibliographyTrade Review“Book’s ten brief chapters provide an excellent and expansive introduction, resource guide, and practical approach to the impact that globalization will have on an institution’s organizational leadership and managerial expertise as well as a unique insight and clarity into the prerequisites, both tangible and intangible, of a successful global expansion. … any organization interested in global marketing, this book is an important reference to managing the complexities of a successful integrated global presence. Summing Up: Recommended. Upper-division undergraduates through professionals.” (S. R. Kahn, Choice, Vol. 54 (4), December, 2016)Robert Salomon introduces the reader to concepts such as 'Institutional Distance' in order to highlight the complexities and concern points that managers should contemplate before committing to global expansion projects. In the process, Robert puts considerable 'Intellectual Distance' between himself and so many other books that tend to oversimplify globalization. Global Vision is a must read for any manager with globalization responsibilities.' —Brian O'Malley, CEO, Domino Foods, Inc., ASR Group'Global Vision is a must read for anyone interested in successfully navigating the complexities of globalization.' —Vijay Govindarajan, Coxe Distinguished Professor, Tuck School of Bsuiness, Dartmouth College and Marvin Bower Fellow, Harvard Business School'In Global Vision, Robert Salomon has constructed a required playbook for a company of any size before it expands into a new territory. I'm delighted to have Global Vision as a resource I can continue to tap into.' —Marc Cimino, COO, Universal Music Publishing Group"Global Vision is an insightful discussion of the tangible and intangible factors that must be understood before any business entity attempts to expand globally. Salomon provides an important straightforward recipe to help get it right!' –Barry Alperin, Former COO and Vice Chairman, Hasbro; Director at Several Large, Publicly-traded Multinationals'Global Vision focuses on the centrality of national institutions - political, economic, and cultural - in facilitating or constraining a company's global expansion. This unique strength of the book also makes it a must read for corporate leaders charged with designing and managing a firm's global strategy.' —Anil K. Gupta, Michael Dingman Chair in Strategy and Globalization, Smith School of Business, The University of Maryland, and Co-author, The Quest for Global Dominance and Getting China and India Right. 'A must read for anyone contemplating cross-border transactions. Robert Salomon has highlighted the myriad of pitfalls that CEOs forget in their eagerness to expand their markets around the world. Large and small corporations become oblivious to the real risks of globalization. Understanding the mistakes made by these corporations is sobering…and avoidable. This book is a checklist on how to avoid those pitfalls and properly evaluate risk.' —Stanley P. Gold, Chairman, Shamrock Holdings, Inc.'Global Vision is a must read manual for any company considering international expansion. I wish that I had read it long ago, as it would have helped our company avoid many of the costly mistakes that we experienced along the way.' —Leonard S. Marcovitch, President and CEO, White Wave Sportswear, Inc., and Harvard MBA'It's one of the best kept secrets of multinationals — and one of the most distressing realities that they face each day — but most companies are unable to drive profits out of globalization. In his eye-opening book, Robert Salomon convincingly and compellingly reveals the serious shortcomings of globalization and what companies need to do to overcome them. All business executives should take note.' —Jeffrey Rothfeder, veteran business journalist and Author of Driving Honda: Inside the World's Most Innovative Car CompanyTable of ContentsTable of ContentsList of TablesList of FiguresIntroductionChapter 1: Globalization: A Cautionary TaleChapter 2: The Globalization ProcessChapter 3: The Impact of National Institutions on GlobalizationChapter 4: Political Institutions and GlobalizationChapter 5: Economic Institutions and GlobalizationChapter 6: How Cultural Institutions Impact GlobalizationChapter 7: Using Global Acumen to Account for RiskChapter 8: Global Acumen in PracticeChapter 9: Using Global Acumen in Other ContextsChapter 10: The End of the Beginning for Global AcumenBibliography

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Book SynopsisExamine strategic management with the market-leading text that sets the standard for the most intellectually rich, yet thoroughly practical, analysis of strategic management today. Written by highly respected experts Hitt, Ireland, and Hoskisson, STRATEGIC MANAGEMENT: COMPETITIVENESS AND GLOBALIZATION, CONCEPTS AND CASES, Eleventh Edition, combines the latest cutting-edge research and strategic management trends with ideas from some of today's most prominent scholars. This is the only text that integrates the classic industrial organization model with a resource-based view of the firm to give you a complete understanding of how today's businesses use strategic management to establish a sustained competitive advantage.A strong global focus and examples from more than 600 emerging and leading companies place ideas into context within an inviting, practical presentation. A wealth of learning features and more than 30 all-new compelling cases examine a broad range of critical issues confro

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Book SynopsisGrace Marshall is head coach and chief encourager at Grace-Marshall.com and author of the Amazon bestselling 21 Ways to Manage the Stuff That Sucks Up Your Time.   She is also a Productivity Ninja with Think Productive, one of the UK's leading productivity training companies, helping organizations across the world survive information overload and get more done with less stress.Table of ContentsAbout the author Author's acknowledgements Publisher's acknowledgements Book map Chapter 1 - Why Productivity isn't just about getting things done Chapter 2 – From chaos to clarity Chapter 3 – Mind monkeys and lizard brains Chapter 4 – Fake work vs. real work Chapter 5 – Real world tactics: how to be productive when the rest of the world isn’t Chapter 6 – Tough love: setting boundaries and saying no Chapter 7 – Being human: how your personality affects your productivity Chapter 8 – Work–life rhythm Chapter 9 – Jumping off the guilt trip Chapter 10 – The art of juggling Take your time Notes and references Index

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Book SynopsisBernard Burnes is Professor of Organisational Change at Stirling Management School, University of Stirling. Table of Contents Part 1 - Introduction to change management: fundamental questions for organisations Chapter 1: Introduction to change management Part 2 - The rise and fall of the rational organisation Chapter 2: From trial and error to the science of management Chapter 3: Developments in organisation theory Chapter 4: The Culture-Excellence paradigm Chapter 5: Alternative paradigms Chapter 6: Critical perspectives on organisation theory Chapter 7: Culture, power, politics and choice Part 3 - Understanding change Chapter 8: Approaches to strategy Chapter 9: Planned change and Organization Development (OD) Chapter 10: Developments in change management Chapter 11: A framework for change Part 4 - Managing choice Chapter 12: Organisational change and managerial choice Chapter 13: Organisational change and managerial choice Chapter 14: Management, leadership and change Bibliography Glossary Index

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Book SynopsisSeamlessly blending academic rigour and practicality, this textbook provides an introduction to global business strategy. Assuming a born global perspective, Global Strategic Management is supported by ample pedagogical features, including numerous case studies and examples featuring both established multinationals and unknown SMEs from across the globe.The book takes an applied approach to global business strategy, emphasising functional parts of international business (managing marketing, operations, HR and finance). The text has been widely updated to incorporate the impacts of the Covid-19 pandemic, such as work from anywhere and deglobalization. New to this fifth edition is increased material on sustainability and corporate social responsibility, including discussion of climate change, NGOs and sustainable development goals. Subjects such as the impact of technology, cryptocurrency and global strategy in the digital space are discussed in more detail, while the cTrade ReviewA must-read for students and managers who want to understand and act upon the challenges that ‘borderless’ firms and their leaders face in a world revolutionized by disruptive change of all types, with a renewed emphasis on corporate governance and environmental and social sustainability. * Africa Ariño, IESE Business School, Spain *This book provides a fantastic base to develop critical thinking skills around the topics of global strategic management and globalization. It offers clear explanations of important frameworks coupled with real world examples and data which students can use to understand and analyze firms, industries and countries. * Heather Berry, George Washington University, USA *The uncertainty in today’s business world is greater than ever with climate change, geopolitical fragmentation and the aftershocks of the pandemic making decision-making harder than ever. This textbook provides a route map through this uncertainty with lots of fresh case studies and bang up-to-date explanations of what is happening today. It provides both practical advice and theoretical insights for students of business at every level. * Julian Birkinshaw, London Business School, UK *I highly recommend this book on global business strategy. Including numerous real life case studies, a summary of the relevant literature and useful pedagogical tools, it is the perfect companion for both students and instructors. It analyses the environmental, social and governance issues international businesses face and covers contemporary important developments, such as cryptocurrencies. Congratulations to the authors on a very well-researched and comprehensive text! * Lourdes S. Casanova, Cornell University, USA *This book is perfect for undergraduate and graduate students interested in global strategy. It offers complete coverage of the foundation knowledge needed to understand how companies navigate and thrive in the current global landscape. The latest theoretical insights are explained in a rigorous and practically relevant way and are supported by a wide range of up-to-date activities and examples that bring these topics to life. * Ilya Cuypers, Singapore Management University, Singapore *Global Strategic Management is an invaluable textbook for students studying globalization, seamlessly blending theory and practice. The international case studies and examples are particularly useful, encouraging students to engage in the complex issues facing globalizations. * Ehsan Khajeh, Coventry University, UK *Lasserre and Monteiro’s textbook on global strategic management is essential reading for all students of corporate management. I recommend it to both business executives and students alike for learning both the conceptual foundations of global strategy and examining the practical applications of these concepts. * Soumitra Dutta, University of Oxford, UK *Lasserre and Monteiro’s book provides a comprehensive analysis of how companies operate in the global arena, beginning with a rich analysis of the global environment, followed by a discussion of corporate and competitive global strategies, and concluding with a pragmatic application of those concepts to functional areas of the organization. The text is didactic and accompanied by a set of interesting and informative cases. It is an invaluable resources for students of global strategy. * Sergio Lazzarini, Insper Learning Institution, Brazil *Lasserre and Monteiro provide a solid overview of the strategies of globally operating multinationals and the evolving global business environment. The book excels at providing tools for managers and is rich in contemporary data and case examples originating from a wide variety of industries and national contexts. * Klaus Meyer, Ivey Business School, Canada *This latest edition of Global Strategic Management continues to be the best choice for business students looking to develop a deeper understanding of global business. It contains numerous practical cases and explains concepts from literature in a way that allows for their immediate application. I strongly recommend it to readers and instructors alike. * Michael Mol, Copenhagen Business School, Denmark *This book offers comprehensive treatment of contemporary global strategy, including coverage of born globals, emerging markets and open innovation, topics on which Monteiro is a leading authority. By highlighting the Sustainable Development Goals and the need for a post-Covid-19 “green recovery”, the text equips business leaders of the future for the Decade of Action and beyond. * Shameen Prashantham, China Europe International Business School, China *Lasserre and Monteiro’s new version of Global Strategic Management is the best global strategy book on the market. It covers both western and emerging market contexts with a wide range of theories, models and cases, and highlights emerging issues including sustainability, digitalisation and national competitiveness. Organised in three key sections – context, strategy and management – its easy-to-follow, pedagogical approach ensures Global Strategic Management is ideal for undergraduates and postgraduate students alike. * Mohammad B. Rana, Aalborg University, Denmark *This textbook combines academic rigor with practical relevance, addressing fundamental concepts as well as current and future trends in globalization. It provides a truly multi-faceted global perspective with 33 case studies from more than 20 countries, as well as an even larger number of practical examples. * Karlheinz Schwuchow, Hochschule Bremen University of Applied Sciences, Germany *Table of Contents1. Globalization of Markets and Competition 2. The Emerging Global Environment 3. Globalization, Societies and Cultures 4. Globalization, Sustainable Development and Social Responsibility 5. Designing a Global Strategy 6. Assessing Countries' Attractiveness 7. Entry Strategies 8. Global Mergers, Acquisitions and Strategic Alliances 9. Global Marketing 10. Global Operations and Digital Networks 11. Global Innovation 12. Global Financial Management 13. Global Human Resource Management 14. Designing a Global Organisation 15. Current and Future Trends 16. Global Strategic Management in Action

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Book SynopsisDisasters are inevitable but you don't have to face them unprepared. This book shows what we can do to futureproof our organisations against the next global crisis.Trade ReviewJames Burstall is a thoughtful, constructive and strategic leader. He has weathered many storms and leaders from every industry will find this an invaluable tool. * Gloria Hunniford OBE, presenter and broadcaster *Cataclysms are unpredictable but surviving them in the future shouldn't be. * Kevin Maguire, Daily Mirror and New Statesman *Unlocks many insights into the acquisition and application of leadership skills - revealing and uplifting. * Dermot Murnaghan, Sky News *The next global disaster is on its way so get your business ready now. That's James Burstall's message and he is a man worth listening to. * Dorothy Byrne, University of Cambridge and former Head of News and Current Affairs, Channel 4, *A critical tool kit for leaders who plan to thrive through these times and seize the opportunities that are inherent within them * Dr Andrew White, University of Oxford *Jam-packed with brilliant ideas on how to cope with a catastrophe, both professionally and personally, this book should be read by everyone running a business today. * Chantal Rickards, former Chair, Bafta *I can't think of anyone better placed to write about leadership. * Lucy Pilkington ? Managing Director, Milk and Honey Productions and Chair of the Royal Television Society’s diversity committee *

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Book SynopsisThis seventh edition of Business Mathematics and Statistics provides a thorough grounding in basic mathematical and statistical techniques, helping students to learn how to make decisions when presented with incomplete information. Comprehensive coverage of statistical methods, management mathematics and probability and extensive examples and questions make this essential reading for students on business and accounting courses and also students studying economics.Table of Contents1 Introduction to Business Mathematics and Statistics Part 1. Data and their presentation 2. Sampling and Data Collection 3. Data and their Accuracy 4. Frequency Distributions and Charts 5. General Charts and Graphs Part 2. Statistical measures 6. Arithmetic Mean 7. Median 8. Mode and Other Measures of Location 9. Measures of Dispersion and Skewness 10. Standard Deviation 11. Quantiles and the Quartile Deviation Part 3. Regression and correlation 12. Linear Functions and Graphs 13. Regression Techniques 14. Correlation Techniques Part 4. Time series analysis 15. Time Series Model 16. Time Series Trend 17. Seasonal Variation and Forecasting Part 5 Index numbers 18. Index Relatives 19. Composite Index Numbers 20. Special Published Indices Part 6. Compounding, discounting and annuities 21. Interest and Depreciation 22. Present Value and Investment Appraisal 23. Annuities Part 7 Business equations and graphs 24. Functions and Graphs 25. Linear Equations 26. Quadratic and Cubic Equations 27. Differentiation and Integration 28. Cost, Revenue and Profit Functions Examination examples and questions Part 8 Probability 29. Set Theory and Enumeration 30. Introduction to Probability 31. Conditional Probability and Expectation Part 9. Further probability 32. Combinations and Permutations 33. Binomial and Poisson Distributions 34. Normal Distribution Part 10 Specialised business applications 35. Linear Inequalities 36. Matrices 37. Inventory Control 38. Network Planning and Analysis

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Book SynopsisThis book is a safe and encouraging space for those who have stepped into a managerial role for the first time and need guidance and support on their way to becoming a trusted leader. Becoming a manager means a radical change in your job. The what and how of your work drastically changes: your objectives, performance indicators, time management, level of responsibility, problems that you face, scale of your results...all alter for good. This book offers a concise yet comprehensive way of finding your own answers to all the pressing questions that one can face when becoming a manager. Using a coaching approach to interact with the reader, exercises, points for reflection, tips and real-life stories, it will help you develop your vision, a clear actionable plan and, most importantly, fully enjoy your new role of leading a team. The 'Work Smarter' series provides shortcuts, tips and life-hacks for the development of essential business skills. The books bring together accomplished industry experts who have learned their trades at the coalface. They teach the skills ambitious businesspeople need in order to tip the playing field in their favour. It is the pirate equivalent of business advice; the antidote to conventional wisdom; 'smarter' practice over 'best practice'.

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Book SynopsisIt’s time to make performance management work. We’ve moved on from antiquated tools like typewriters or checkbooks, but bosses still rely on the same annual performance review process to manage employees the same way they did 70 years ago. It fails our modern hybrid workplaces and it doesn’t improve performance, especially for today’s millennial and Gen-Z workforce. It succeeds only in lowering employee engagement, undermining trust in management, decreasing transparency, and increasing turnover. There must be a way to make work better for all of us. There is. Make Work Better shows HR, leaders, and middle managers the modern path to better employee performance, amplified engagement and company culture, and more empowered people. Readers will learn how to: Make goals and OKRs more useful, more often for everyone Eliminate ratings and implement a promotion process that reflects reality and retains employees Make check-ins more productive at better intervals for managers and reports Teach everyone to better deliver and receive more effective structured and unstructured feedback Make recognition count, and create formal development paths for high performers Use data to make the right people decisions and eliminate bias Structure your organization to maximize the impact of HR and People Operations Featuring front line insights from adopters of the process at Google, Intuit, Vertiv, Pepsico, and other leading organizations, Make Work Better gives readers everything they need to improve their organization from wherever they sit.Trade Review “Make Work Better is a radical manifesto—and blueprint—for operating excellence in our fast-changing world of work. Drawing on decades of experience, Doug Dennerline and Jamie Aitken rethink the stale conventions of performance management and come up with something new: a how-to guide for “performance enablement.” Packed with practical advice and instructive case studies, Make Work Better is required reading for anyone with a stake in empowering people to achieve at the highest level.”— John Doerr, bestselling author of Measure What Matters “Make Work Better provides leaders with actionable steps to create a culture of trust, empowering employees at all levels to do their best work. It's a must-read for those seeking to build resilient and agile organizations that can adapt and thrive in today's dynamic landscape.”— Laurie Ruettimann, host of the Punk Rock HR podcast and author of Betting on You “The workforce and workplace are undeniably changing, but the way we manage and evaluate performance has barely evolved in over 70 years. Doug and Jamie have done a brilliant job making the case for why leading companies need to rethink performance management, and they have provided a roadmap for how to lead a workplace transformation. Don’t wait to read this one.”— Eric Yuan, CEO and founder of Zoom “If the last year has taught us anything, it’s that employee engagement isn’t a ‘nice to have’—it’s an essential element in high-performing teams and companies. Make Work Better gives leaders actionable steps to create cultures of trust and empower employees at all levels of an organization to do their best work. It’s an essential read in this dynamic moment.”— Gaby Toledano, COO and board member, former chief people officer of Tesla, Electronic Arts, and Siebel Systems “Doug and Jamie have written the ultimate playbook for C-suite leaders looking to build a high-performance business that puts people at the center. If CEOs and CHROs read one book this year—Make Work Better should be it.”— Jenny Dearborn, award-winning thought leader, speaker, and author on data-driven sales and leadership “Make Work Better is a practical and example-filled book that challenges traditional performance management practices and presents a bold vision for putting people at the center of work. Doug and Jamie provide down-to-earth guidance for CEOs and CHROs on how to foster high-performance cultures that enable employees to thrive. This book is a must-read for anyone looking to change their approach to leadership and empower their teams to achieve their full potential in today's fast-paced, ever-changing business environment. Highly recommended!”— Karie Willyerd, author, 6-time chief learning officer

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Book Synopsis'Leaders everywhere are trying to build great brands, but few realise how powerfully brands are shaped by the cultures of their organizations. This compelling book shows how.' -Adam Grant, New York Times bestselling author of Originals and Give and TakeIn FUSION, Denise Lee Yohn examines some of the world's greatest organizations and reverse-engineers their greatness - specifically how they've integrated what's on the inside (culture) with what's on the outside (brand) for remarkable results.Through detailed case studies, interviews with industry leaders, findings from respected academic research and drawing on her own experience working with extraordinary brands across a broad range of sectors, Denise shows how great companies achieve the brand-culture fusion that creates extraordinary results and growth. FUSION is for those with responsibility and oversight for the core operations of their business (C-Suite and line managers) who also set the tone and direction for their companies. The book includes access to Denise's proprietary online assessment for determining how close to or how far from brand/culture integration a company is and a blueprint for achieving brand-culture fusion.Trade ReviewLeaders everywhere are trying to build great brands, but few realise how powerfully brands are shaped by the cultures of their organizations. This compelling book shows how. -- Adam Grant, New York Times bestselling author of ORIGINALS and GIVE AND TAKEDenise Lee Yohn hit a home run with her first book, What Great Brands Do. Now she's written FUSION and it is just as provocative. Denise proves beyond a shadow of a doubt that great companies are powered by brand-culture fusion. I highly recommend this book! -- Ken Blanchard, Coauthor of THE NEW ONE MINUTE MANAGER, Coeditor of SERVANT LEADERSHIP IN ACTIONDenise Lee Yohn's FUSION should be on every business leader's reading list. It provides the much-needed antidote to the culture and leadership crisis. -- Marshall Goldsmith, Thinkers50 #1 Leadership Thinker in the WorldDenise Lee Yohn's extensive research, insightful analysis, and gift of storytelling make FUSION a practical and inspiring guide to building a great brand and a great culture. -- Philip Kotler, S.C.Johnson & Son Distinguished Professor of International Marketing, Kellogg School of Management, Northwestern UniversityDenise Lee Yohn is back with another breakthrough! Her first book, What Great Brands Do, challenged us to think differently about brand-building. Now FUSION cracks the code on culture-building and reveals how outstanding companies use their corporate cultures as a competitive advantage. It's a must-read! -- Verne Harnish, Founder, Entrepreneurs’ Organization (EO), Author of SCALING UPEveryone wants to their company to be a great place to work, but few really know how to create an outstanding corporate culture. Denise Lee Yohn takes you behind the scenes at some of the world's greatest organizations and pulls the curtain back on the strategies that enable them to attract and motivate the best talent. -- Tiffani Bova, Growth and Innovation Evangelist, SalesforceI have spent a lifetime creating and building brands based on Ideas-based leadership cultures. FUSION explains it all. Bravo Denise. -- Kevin Roberts, author of LOVEMARKSThe relationship between internal and external brands and culture is a relevant topic which Denise Lee Yohn has thoroughly explored. FUSION presents great ideas and examples that can provide any leader or company an opportunity to rethink the way they go to market. -- Mark Levy, former global head of Employee Experience, AirbnbDenise Lee Yohn has an uncanny knack for pulling the curtain back on the strategies that enable today's most-successful companies to consistently produce market-leading results. If you're an executive or leader who wants to take your organization to the very top, then you owe it to yourself to read this book and then share the lessons you learn with your team. -- Peter Economy, Inc.com's The Leadership GuyFUSION, tackles one of the most important and surprising aspects of a strong brand: company culture. Yohn builds a compelling case that will make leaders everywhere want to achieve brand-culture fusion. Highly-recommended! -- Skip Prichard, Author of THE BOOK OF MISTAKES and Leadership Insights blogger

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