Management and management techniques Books

Book SynopsisARE YOUR WORKING RELATIONSHIPS WORKING AGAINST YOU?To achieve your goals and get ahead, you need to rally people behind you and your ideas. But how do you do that when you lack formal authority? Or when you have a boss who gets in your way? Or when you're juggling others' needs at the expense of your own?By managing up, down, and across the organization. Your success depends on it, whether you're a young professional or an experienced leader.The HBR Guide to Managing Up and Across will help you: Advance your agendaand your careerwith smarter networking Build relationships that bring targets and deadlines within reach Persuade decision makers to champion your initiatives Collaborate more effectively with colleagues Deal with new, challenging, or incompetent bosses Navigate office politics

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Book Synopsis Moving beyond the process of changeWhy is change so hard? Because in order to make any transformation successful, you must change more than just the structure and operations of an organization—you need to change people’s behavior. And that is never easy.The Heart of Change is your guide to helping people think and feel differently in order to meet your shared goals. According to bestselling author and renowned leadership expert John Kotter and coauthor Dan Cohen, this focus on connecting with people’s emotions is what will spark the behavior change and actions that lead to success. Now freshly designed, The Heart of Change is the engaging and essential complement to Kotter’s worldwide bestseller Leading Change.Building off of Kotter’s revolutionary eight-step process, this book vividly illustrates how large-scale change can work. With real-life stories of people in organizations, the aut

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Book SynopsisA timely, must-have guide to understanding and overcoming bias in the workplace, from the experts at FranklinCovey. Unconscious bias affects everyone. It can look like the disappointment of an HR professional when a candidate for a new position asks about maternity leave. It can look like preferring the application of a red brick university graduate over one from a state school. It can look like assuming a man is more entitled to speak in a meeting than his female junior colleague. Ideal for every manager who wants to understand and move past their own preconceived ideas, Unconscious Bias explains that bias is the result of mental shortcuts, our likes and dislikes, and is a natural part of the human condition. And what we assume about each other and how we interact with one another has vast effects on our organisational success - especially in the workplace. Teaching you how to overcome unconscious bias, this book provides more than thirtTrade Review“People matter! Every person has bias. Thus, bias matters. We must recognize that bias is a fact of life and that it must be addressed—within ourselves as well as with others. Authors Fuller, Murphy, and Chow have written a profound book that practically informs and educates while providing helpful tools to recognize and address bias. They show how to adjust our paradigms, setting us up for success—personally, professionally, and as a society.” —Cynt Marshall, CEO of the Dallas Mavericks "Never has a book been more timely than The Leader's Guide to Unconscious Bias is today. Leaders, executives, team members—we need this book to lift the human experience. Read it, put it into practice, and share it with others. Thank you to these three authors for giving us a clear path forward and the tools to help us address our bias." —Greg Moore, partner at Deke Digital and former cochair of the Pulitzer Prize Board “Seldom has a book been more needed for the success of our organizations and society! Leaders who choose to discover their unconscious bias will be positioned to significantly increase the trust within their teams and in their leadership. This valuable book lays out a tangible and useful process for any leader to both understand and take action on their bias.” —Stephen M. R. Covey, New York Times bestselling author of The Speed of Trust and Smart Trust "If you care deeply about what is going on in the world right now and how it applies to your work team and organization, this book is required reading. Making a better workplace starts with your own actions and accountability. The Leader's Guide to Unconscious Bias is a must-read to learn how to take action and improve the workplace for everyone." —Slyvia Acevedo, CEO, rocket scientist, STEM leader, and author "The world is asking for leaders with growth mindsets, who are willing to do the hard work of building more inclusive teams and organizations. This book will help you answer the call." —Stedman Graham, bestselling author, entrepreneur, and leadership coach "A useful toolkit for organizations looking to face institutional- and individual-level unconscious bias....Fuller’s tone is encouraging without letting readers off the hook, and she provides a plethora of tools for nurturing diversity and inclusion....As those familiar with the FranklinCovey brand are likely to expect, this is a clearheaded, no-nonsense approach to addressing bias in all the places it may be found." —Publishers Weekly "Each chapter contains data, observations, and anecdotes, and ends with helpful exercises for readers to reflect on the way bias has shaped their perceptions, values, and beliefs....This timely book is full of opportunities for leaders and employees to rethink how to address and mitigate bias mistreatments in the workplace." —Booklist, starred review "The authors speak from experience and provide solid advice for improving how we work (and live) together. Will appeal to a broad readership, particularly managers looking to add to their leadership toolbox, but also anyone who wants to check in on and work through their own unconscious bias." —Library Journal “Central to Fuller, Murphy and Chow’s fundamental thesis is the inescapable notion that overcoming our inherent biases will allow us (and our organizations) to perform at a much higher level…[The book] is exceptionally applications-oriented, with case studies, activities and various inventories/assessments that give the reader heightened insight into their attitudes and behaviors – and how to modify both for personal enrichment and organizational efficacy…Highly recommended." —The Bowling Green Daily News "A thoroughly important book for leaders and readers of all stages in business. Unconscious bias is something we all have to contend with and...and the first step is awareness. This book will be important for years to come and will be a resource that many people will come to value, read, refer back to, and assign to others in their organizations. Superb, thorough work!" —Book Pal, 2020 Outstanding Works of Literature (OWL) Award

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Book SynopsisBestselling author Stephen Covey has made it his mission to understand trust in organizations. In his new breakthrough leadership book Trust and Inspire, Covey shows that though our world has evolved, our style of leadership still has not—but it’s time to change that.   Traditionally, businesses have relied on a “command and control” management style, focusing on rigid hierarchies and compliance from employees. Covey argues we must shift from a “command and control” to a “trust and inspire” leadership model. Trusting and inspiring your team is defined by commitment from both sides, with a focus on effectiveness and fostering a growth mindset. It is based on the belief that employees are creative, collaborative, and full of potential; through trust, you can inspire them to do their best work.  Trust and Inspire is a simple yet radical shift in how business must be done in the 21st cent

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Book SynopsisThe fundamental concepts of leadership that will guide, inspire and reassure aspiring or established leaders.Designed to challenge and inspire anyone who is seeking a deeper understanding of management, Lessons in Leadership provides a series of reflections on the very fundamentals of leadership as a management function.In the midst of current global concerns about the quality of leadership, this book is both a practical handbook and a vital contribution to the ongoing debate about what kind of leadership we should be encouraging in today's volatile and uncertain world.Sometimes it's easy to lose sight of the basics in this dynamic sector. To help steer both current and future leaders to greatness, John Adair has distilled his vast experience into 12 key guiding concepts, including: Leading from the front; Integrity; The strategic leader; Warmth and humanity; and Sharing dangers and hardships.Leadership and change go hand in handTrade ReviewJohn Adair takes us on an evocative journey from the origins of leadership thought … to reflections on practical wisdom and judgment. In doing so, he achieves his humble aim of sowing within us the seeds of inspiration. -- Phil James * Chief Executive, The Institute of Leadership & Management *Table of ContentsIntroduction 1 First thoughts 2 Leading from the Front 3 Sharing dangers and hardships 4 Discovering the Three-Circles model 5 The role of leader 6 A general framework 7 Enthusiasm 8 Integrity 9 Tough and demanding but fair 10 Warmth and humanity 11 Humility 12 The strategic leader 13 Practical Wisdom 14 What the leader believes and hopes Conclusion

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Book SynopsisThe bestselling guide to managing organisational change, with over 650,000 copies sold, is now revised and updated for today''s rapidly changing workplace where change is a constant. In a landscape of big mergers, global teams and evolving technology, it''s more important than ever for employees and managers to be adaptable to change. When restructuring hits the workplace, the actual situational shifts are often not as hard to work through as the psychological components that accompany them. Successful organisational change takes place when employees have a clear purpose, a plan for, and a part to play in their changing surroundings. For 25 years, Managing Transitions has been the go-to resource for managers to navigate tumultuous times. Now, this essential book has been updated to address new trends and challenges in today''s work cultures, including generational differences, inclusivity, cross-functional teams, remote and work-from-home colleagues, and more.Trade ReviewManaging Transitions was timely when it first appeared 25 years ago. It is even more relevant now, at a time of unprecedented change and transition. The Bridges' deep understanding of how we experience the destabilising forces of change - and their well-tested strategies for helping people through it - are more important than ever. -- Marshall Goldsmith, executive coach, business educator, and New York Times best-selling author, ranked top leadership thinker in the world by Thinkers50A very wise book by a very wise man. This new edition is a celebration of William Bridges' original insights and practical guidance. With incisive contemporary cases and immediately useful applications, Susan Bridges masterfully reintroduces his exceptional work to a new generation. -- Jim Kouzes, coauthor of the best-selling 'The Leadership Challenge'Pick up any business book today and you will find words about unending change. What better guide for this unrelenting change than someone who has spent decades studying and reporting on how to survive it? If you need that guide - grab this book! William and Susan Bridges provide a road map to get through the most difficult work and life passages. -- Beverly Kaye, founder, Career Systems International; coauthor, 'Love 'Em or Lose 'Em'This richly updated new edition of the insightful Managing Transitions, filled with fresh and compelling examples, will be indispensable for leaders trying to guide their organizations through a period of unsettling change by managing the pain and uncertainty of the neutral zone. A timely update to a timeless book. -- Sally Helgesen, author, 'The Female Vision' and 'Thriving in 24/7'Managing change is a way of life in today's organisations, yet too often it's handled poorly. That's why Managing Transitions has become the essential guide on how to do it right. This new, revised edition deftly guides the reader through the organisational change process from start to finish, offering practical advice grounded in the authors' vast experience working with every size and type of organisation. This book is must reading for every leader, manager, and employee undergoing a change process. Come to think of it, doesn't that include just about everyone? -- John Alexander, president, Leadership Horizons and former president and CEO of the Center for Creative LeadershipThe most important idea I have encountered about organizational change is this: great change requires human transition. Decades of experience have proven that no magic set of steps, no financial incentive, no clever argument, and no threat can guarantee that a workforce will embrace change. People need real help in psychologically transitioning to a new situation--and that help is available here. In this fourth edition of Managing Transitions, William and Susan Bridges further expand their proven approach for helping people and organizations embrace real change. -- Walter McFarland, coauthor of 'Choosing Change' and board chair emeritus for the Association for TalentManaging Transitions is an essential guide for leaders and Chief People Officers who are navigating transitions and change within any organisation. It is also a handbook in life for dealing with endings, new beginnings, and the disruptive 'neutral zone' in between. This book provides a pathway to human and authentic leadership and a way to gracefully navigate through the changes we all face in life. -- Gabrielle Toledano, EVP and chief talent officer, Electronic Arts, Inc.Susan Bridges has done something generous, courageous, and brilliant with her updating of this classic and treasured book by Bill Bridges. In a collaborative process with the ideas of her late husband and business partner, she has made the language, concepts, and examples fresh again and available to a new audience. Bill's ideas have been fundamental to my own practice, and now they will inspire a new generation of leaders and change-makers to be wise, humane, and strategic, as they move their complex organisations through and increasingly challenging set of realities. -- B. Kim Barnes, CEO, Barnes & Conti Associates; author, 'Exercising Influence'Change is constant in today's global business environment, and yet change management continues to be a challenge for most organisations. That's why Managing Transitions remains an important book; it identifies the critically important role that understanding the human size of transition plays in effective change management. This updated edition is a must-read for anyone who wants to lead change successfully. -- Tony Bingham, president and CEO for the Association for Talent Development

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Book SynopsisAn invaluable tool to help in planning practical strategies to work successfully across increasingly diverse business cultures. Riveting and thoroughly researched. - Daily TelegraphA major new edition of the classic work that revolutionized the way business is conducted across cultures and around the globe. The fourth edition provides leaders and managers with practical strategies to embrace differences and successfully work across diverse business cultures.Capturing the rising influence and the seismic changes throughout many regions of the world, cross-cultural expert and international businessman Richard Lewis has significantly broadened the scope of his seminal work on global business and communication. Thoroughly updated to include the latest political events and cultural changes, as well as covering nine new countries to complete Europe, broadening the scope of the book. Building on his LMR model, Lewis gives leaders and managers Trade ReviewThe Lewis Model explains every culture in the world * Business Insider *An authoritative roadmap to navigating the world's economy * The Wall Street Journal *Lewis provides urbane and knowledgeable guidance... Verdict: this book could mean the difference between winning and losing valuable orders abroad. * Director *A must read for anyone keen to gain that coveted edge in their international business ventures. Lewis's book provides a riveting and thoroughly researched analysis, the goal of which is to assist Western managers to keep pace with the emerging and changing markets of Asia, eastern Europe and Africa... An invaluable tool to help in planning practical strategies to work successfully across increasingly diverse business cultures. * Daily Telegraph *Lewis is a crosscultural expert who has now presented his wisdom in a highly readable book. * Evening Standard *This eloquent, easy-to-read book covers everything you need to consider to create a structure that will allow your international team to succeed...Lewis brings theory to life through a number of engaging case studies, as well as his own personal experience... Lewis has achieved a fine balance between theory often delivered in a light-hearted and easy to remember way and tactical every day application. Whether your international team is 10 people or 10,000 people, the clear narrative provides valuable insight... This fascinating subject is crucial to the success of global business. -- Suresh Banarse, Head of People, Yo! Sushi! People Management

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Book SynopsisTable of ContentsPart 1 Introduction to Organizations 1 What are organizations? 2 Perspectives on organizations Part 2 Organizational Purpose and Structural Design 3 Strategy, organization design and effectiveness 4 Fundamentals of organization structure Part 3 Open System Design Elements 5 The external environment 6 Interorganizational relationships 7 Designing organizations for the international environment Part 4 Internal Design Elements 8 Manufacturing and Service technologies 9 Information technology and control 10 Organization size, life cycle and decline Part 5 Managing Dynamic Processes 11 Organizational culture and ethical values 12 Innovation and change 13 Decision-making processes 14 Conflict, power and politics Integrative Cases 1.0 Luxurious Goat Milk Products: Working with Local Culture ��� RojaAHP 2.0 ���Box-ticking��� in Organizations: Lessons of the Nimrod Disaster 3.0 Onward to the Customer of One; from Debt Collectors to Customer Service Agents at New Zealand���s Inland Revenue 4.0 Changing the Culture at Trans-Gen PLC: What���s Wrong with Senior Management? 5.0 Blood on the Gatepost: Family Conflicts in the New Zealand Farming Industry

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Book SynopsisWith two new chapters and a new preface, the award-winning book The Halo Effect continues to unmask the delusions found in the corporate world and provides a sharp understanding of what drives business success and failure.Too many of today’s most prominent management gurus make steel-clad guarantees based on claims of irrefutable research, promising to reveal the secrets of why one company fails and another succeeds, and how you can become the latter. Combining equal measures of solemn-faced hype and a wide range of popular business delusions, statistical and otherwise, these self-styled experts cloud our ability to think critically about the nature of success. Central among these delusions is the Halo Effect—the tendency to focus on the high financial performance of a successful company and then spread its golden glow to all its attributes—clear strategy, strong values, brilliant leadership, and outstanding execution. But should the sam

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Book SynopsisDebunking much of the received wisdom regarding the sources of leadership team dysfunctionality, Leadership Team Alignment presents a targeted strategy for building and managing a top executive team to gain competitive advantage. Frédéric Godart and Jacques Neatby bring a wealth of practical experience and in-depth knowledge, with over eight hundred hours of direct observation with more than fifty leadership teams across the globe and thousands of hours working with executives. With this book, they offer solutions to manage conflict and create environments that effectively address misalignments in organizations. Godart and Neatby take readers through the dual role of leadership team members, the challenges of power games, and the risks of siloed leaders. They give clear advice on how to improve aspects of any leadership team, based on its size and structure and the nature of the organization. While organizational challenges may be inevitable, this book provides leadership teams the tools to correctly diagnose leadership team misalignment, with evidence-based remedies and strategically oriented interventions to maximize organizational performance.Trade Review"Equal parts pragmatic and inspiring, this book bridges a gaping gap: What we think we know about leadership and what it really takes to have an effective leadership team. With actionable insights and spot-on commentary, it's an eye-opening account of what works, what doesn't and why 'best practices' just got strategically better."—Craig S. Smith, Group President, Marriott International Inc."Leveraging decades of work on the ground with leaders from across the globe, Godart and Neatby fill their book with actionable insights to create a robust practitioner-oriented guide. Consistently emphasizing the real over the ideal, Leadership Team Alignment illustrates how members of high performing teams can effectively work together to successful pursue their organization's multiple objectives."—Julia Battilana, Professor of Business Administration and Social Innovation, Harvard Business School and Harvard Kennedy School"Leadership teams are where things get done in most organizations, and they often don't work. Godart and Neatby's important new book helps leaders understand the inevitable conflicts and find solutions that actually increase trust and alignment."—Herminia Ibarra, The Charles Handy Professor of Organisational Behaviour. London Business School"In Leadership Team Alignment: From Conflict to Collaboration, Godart and Neatby paint a realistic picture of the uniqueness of top teams and the challenges that often result. Informed by hundreds of hours of observing and working with leadership teams, they address typical behaviors of CEOs and executives and the common pitfalls and traps they fall into, offering a suite of recommendations and practical action items along the way to achieving alignment. It fills an important gap in the business literature."—Michael Walsh, CEO, LexisNexis Legal & Professional"While companies face an increasingly challenging and changing environment, while the way the management is leading becomes more and more crucial to recruit and retain employees, this book offers you to analyze your leadership team in a very concrete an efficient way and suggests actionable remedies if necessary. From theory to practice, there is definitely no more room for misalignment."—Eric Forest, Partner, Deloitte France"C-suite executives will want to take a look."—Publishers WeeklyTable of Contents0. Introduction: Why This Book, Who It's For, and What's in It for You 1. The Dual Role of LT Members 2. Power Games at the Top 3. Of Hubs, Spokes, and Silo Busting 4. Who Really Sits on Your LT, and What Is Its Role? 5. Getting Your LT's Size and Composition Right 6. Assess Your LT and Fix It

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Book SynopsisIn Our Iceberg is Melting a simple fable about penguins illustrates how to conquer change, with profound lessons for working and living in an ever-changing world.This charming story about a penguin colony in Antarctica illustrates key truths about how we deal with the issue of change: handle the challenge well and you can prosper greatly; handle it poorly and you put yourself at risk. The penguins are living happily on their iceberg as they have done for many years. Then one curious penguin discovers a potentially devastating problem threatening their home – and pretty much no one listens to him.The characters in this fable are like people we recognize, even ourselves. Their story is one of resistance to change and heroic action, confusion and insight, seemingly intractable obstacles and the most clever tactics for dealing with those obstacles. It is a story that is occuring in different forms around us today – but the penguins handle change a great deal better than most of us. Based on John Kotter's pioneering work on how to make smart change happen faster and better, the lessons you can learn from this short and easy-to-read book will serve you well in your job, in your family and in your community. And these lessons are becoming ever more important as the world around us changes faster and faster. This edition celebrates ten years since the publication of this classic business fable with new and improved illustrations and a foreword by Spencer Johnson, author of Who Moved My Cheese?Trade ReviewWhether you work in a business or the business of life, everyone from CEOs to high school students can gain from what they take from this story -- Spencer Johnson, M.D., author of Who Moved My Cheese?. . . companies should buy a copy for everyone from the CEO to the stock clerk -- Michelle Archer * USA Today *I ordered and distributed sixty copies, evaluated its effect on our change effort, and then ordered five hundred more. . . . This is a gem -- Heidi King, Department of DefenseThe penguins in this book will not only steal your heart, they’ll make you a smarter person -- Mary Tyler Moore, actress, producer, director, and Academy Award nomineeTable of ContentsSection - i: Welcome Chapter - 1: Our Iceberg Will Never Melt Chapter - 2: The Iceberg Is Melting and Might Break Apart Soon!! Chapter - 3: What Do I Do Now? Chapter - 4: Problem? What Problem? Chapter - 5: I Cannot Do the Job Alone Chapter - 6: The Seagull Chapter - 7: Getting the Message Out Chapter - 8: Good News, Bad News Chapter - 9: The Scouts Chapter - 10: The Second Wave Chapter - 11: The Most Remarkable Change Chapter - 12: Changing and Succeeding Chapter - 13: The Eight Step Process of Successful Change Chapter - 14: The Role of Thinking and Feeling

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Book SynopsisIn One Mission, former Navy SEAL Chris Fussell draws on his extensive experience of high-pressure team work to show how organizations can apply lessons from the field to successfully transform their way of doing business – becoming flatter, quicker, and much more collaborative across departments and divisions. 'Chris Fussell is one of the most dynamic thinkers of our day. His ideas and his perspectives have challenged many of my own assumptions and pushed me to think bigger. I’m smarter because of Chris Fussell. Read this book!'Simon Sinek, bestselling author of Start With WhyWhilst sharing his own military experience, Fussell explores examples of transition in companies ranging from industry titans like Intuit and Under Armour to small businesses, which have all adopted the ‘Team of Teams’ model in order to unite everyone around single compelling mission. The result is a ‘shared consciousness’ that drives consistently better results with less friction and inter-group rivalry.One Mission is a practical handbook for any leader looking to evolve their workforce into a highly mobile and effective unit and inspire their teams to look beyond their narrow field of vision to understand – and effectively contribute to – the organization’s one true mission.The steps of transition include:· Achieving strategic alignment: communicating organizational priorities down the chain of command.· Determining operating rhythm: organizing regular company catch up and feedback sessions.· Setting up communication and decision-making processes: developing a hybrid decision-making structure to empower and inspire every person on the team.· Shifting leadership behaviour: ensuring successful transition with radical humility by starting with the leader and continuing down the chain of command.Trade ReviewChris Fussell is one of the most dynamic thinkers of our day. His ideas and his perspectives have challenged many of my own assumptions and pushed me to think bigger. I’m smarter because of Chris Fussell. Read this book! -- Simon SinekTeam of Teams is erudite, elegant and insightful. An unexpected and surprising wealth of information and wonder, it provides a blueprint for how to cope with increasing complexity in the world. A must-read for anyone who cares about the future – and that means all of us -- Daniel LevitinThis is a bold argument that leaders can help teams become greater than the sum of their parts -- Charles Duhigg‘In addition to being a fascinating and colorful read, this book is an indispensable guide to organizational change’ -- Walter IsaacsonTable of ContentsSection - i: Foreward by General Stanley McChrystal Introduction - ii: Introduction Chapter - 1: One Mission Chapter - 2: The Hybrid Model Chapter - 3: An Aligning Narrative Section - iii: Case Study: Intuit Chapter - 4: Interconnection Section - iv: Case Study: Oklahoma Office of Management and Enterprise Services (OMES) Chapter - 5: Operation Rhythm Section - v: Case Study: Under Armour Chapter - 6: Decision Space Section - vi: Case Study: Medstar Chapter - 7: Liasions Section - vii: Case Study: Eastdil Secured Section - viii: Conclusion Section - ix: Appendix: Chief of Staff Acknowledgements - x: Acknowledgements Section - xi: Notes Index - xii: Index

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Book SynopsisChange is inevitable, and how we handle it determines a great deal of our success in life. Fortunately, 10 Steps to Successful Change Management can help you understand change and take proactive steps toward dealing with it. With this handy go-to resource as your guide, you can understand and evaluate change, and apply practical tools that will help you not only cope with the inevitable, but benefit from it.Do you look forward to change, or do you face it with a sense of impending doom?Change is inevitable, and how we handle it determines a great deal of our success in life. Yet many people dread change, viewing it as a threat to be overcome rather than an opportunity to learn and grow.Fortunately, 10 Steps to Successful Change Management can help you understand change and take proactive steps toward dealing with it—whether it comes from technology, organisational shifts, economic or global trends, or simply the passage of time. With this handy go-to resource as your guide, you can understand and evaluate change, and apply practical tools that will help you not only cope with the inevitable, but benefit from it.This book can serve as a step-by-step program for systematically building your change management strategy, or you can turn directly to whichever chapter will help solve the problem at hand today. Either way, you'll be provided with insights, case studies, tools, and techniques to put you ahead of the change curve. You'll learn how to:develop a change management team and create supportive alliancescommunicate your plans, take your vision from idea to action, and overcome challenges along the waymeasure your success, review lessons learned, and build a culture of constant improvement.With 10 Steps to Successful Change Management at your fingertips, you'll be prepared to understand what's happening, minimise the risk that goes with it, and take advantage of the opportunities that change can bring. Instead of dreading the possibility that changes will occur, you'll be assured of your ability to handle them—and to thrive and grow through the experience.

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Book SynopsisBecome a Digital Master--No Matter What Business You're In If you think the phrase "going digital" is only relevant for industries like tech, media, and entertainment--think again. In fact, mobile, analytics, social media, sensors, and cloud computing have already fundamentally changed the entire business landscape as we know it--including your industry. The problem is that most accounts of digital in business focus on Silicon Valley stars and tech start-ups. But what about the other 90-plus percent of the economy? In Leading Digital, authors George Westerman, Didier Bonnet, and Andrew McAfee highlight how large companies in traditional industries--from finance to manufacturing to pharmaceuticals--are using digital to gain strategic advantage. They illuminate the principles and practices that lead to successful digital transformation. Based on a study of more than four hundred global firms, including Asian Paints, Burberry, Caesars Entertainment, Codelco, Lloyds Banking Group, Nike, and Pernod Ricard, the book shows what it takes to become a Digital Master. It explains successful transformation in a clear, two-part framework: where to invest in digital capabilities, and how to lead the transformation. Within these parts, you'll learn: * How to engage better with your customers * How to digitally enhance operations * How to create a digital vision * How to govern your digital activities The book also includes an extensive step-by-step transformation playbook for leaders to follow. Leading Digital is the must-have guide to help your organization survive and thrive in the new, digitally powered, global economy.Trade Review"This is not simply a book for digital-only companies, but rather a book for all companies who want to learn to amplify revenue figures via digital channels." -- 800 CEO READ ADVANCE PRAISE for Leading Digital: Pete Blackshaw, Global Head of Digital and Social Media, Nestle-- "Successful transformation of your organization to digital doesn't just happen--you need to lead it. Leading Digital shows the key elements and processes that have made Digital Masters out of companies around the globe, in many different industries, not just high-tech. A must-read." Michael Tushman, professor, Harvard Business School; coauthor, Winning Through Innovation-- "The days when senior executives could delegate technology issues to their technology people are over. Digital leadership capability is essential to thriving in a world of fast-changing technologies. Westerman, Bonnet, and McAfee provide a clear and readable guidebook to help any leader or manager play an effective role in turning technology challenges into transformation opportunities, both now and in the future." Joe Tucci, Chairman and CEO, EMC Corp.-- "To stay relevant in this new, always-connected digital universe, businesses in virtually every industry are reinventing their business models for unprecedented customer access, interaction, speed, and scale. Leading Digital shows how transformative companies are navigating this disruptive era successfully--and why others are falling behind." Pierre Pringuet, Vice Chairman of the Board and CEO, Pernod Ricard-- "Leading Digital provides comprehensive, fact-based insights into how multinational companies can leverage digital technology to transform their businesses' performance. In this book, the authors provide not only the inspiration, but also the practical guidance required for CEOs to successfully navigate this complex transformation." Erik Brynjolfsson, professor, MIT Sloan School; Director, MIT Initiative on the Digital Economy; and coauthor, The Second Machine Age-- "Technologies--whether based on stone, steel, or software--are tools. They deliver results only when wielded effectively. Westerman, Bonnet, and McAfee's careful and insightful research reveals the patterns common to the most effective leaders of the digital revolution and shows how they are using digital technologies to deliver impressive results." Charlene Li, founder and CEO, Altimeter Group; author, Open Leadership; and coauthor, Groundswell-- "Digital is no longer the responsibility of a few tech-savvy executives--in the age of digital customers, it needs to be the responsibility of every leader in the organization. Leading Digital provides a blueprint for digital transformation."

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Book SynopsisFrom Design Thinking to Design Doing Innovators today are told to run loose and think lean in order to fail fast and succeed sooner. But in a world obsessed with the new, where cool added features often trump actual customer needs, it's the consumer who suffers. In our quest to be more agile, we end up creating products that underwhelm. So how does a company like Nest, creator of the mundane thermostat, earn accolades like "beautiful" and "revolutionary" and a $3.2 billion Google buyout? What did Nest do differently to create a household product that people speak of with love? Nest, and companies like it, understand that emotional connection is critical to product development. And they use a clear, repeatable design process that focuses squarely on consumer engagement rather than piling on features for features' sake. In this refreshingly jargon-free and practical book, product design expert Jon Kolko maps out this process, demonstrating how it will help you and your team conceive and build successful, emotionally resonant products again and again. The key, says Kolko, is empathy. You need to deeply understand customer needs and feelings, and this understanding must be reflected in the product. In successive chapters of the book, we see how leading companies use a design process of storytelling and iteration that evokes positive emotions, changes behavior, and creates deep engagement. Here are the four key steps: 1. Determine a product-market fit by seeking signals from communities of users. 2. Identify behavioral insights by conducting ethnographic research. 3. Sketch a product strategy by synthesizing complex research data into simple insights. 4. Polish the product details using visual representations to simplify complex ideas. Kolko walks the reader through each step, sharing eye-opening insights from his fifteen-year career in product design along the way. Whether you're a designer, a product developer, or a marketer thinking about your company's next offering, this book will forever change the way you think about--and create--successful products.Trade Review"Top 11 Books to Watch for Q4." -- 250 Words (250words.com) A "Best Book of the year" pick." ... worthy reading for anyone looking to launch a new product or tweak an existing one." -- SUCCESS magazine "... a welcome reminder that respecting customers' emotional needs should be your top product-development priority--no matter what you're designing." -- Inc. "If consumers engage with a product to the point of modifying their own behavior--hello iPad!--the marketing is a done deal. It's all about identifying the opportunities then designing products that connect." -- Qantas - The Australia Way "Well-Designed provides a refreshing approach to the way we view successful services, policies, strategies and business models." -- Engineering and Technology Magazine, The Institution of Engineering and Technology ADVANCE PRAISE for Well-Designed: Richard Florida, professor, University of Toronto and New York University; author, The Rise of the Creative Class-- "Steve Jobs's creativity as a designer was the key to his entrepreneurial genius. But can Jobs's style of 'design thinking' be scaled? Jon Kolko shows that it can be--step by step, through a set of processes that are iterative, collaborative, and, best of all, easily learned. Well-Designed is bracingly practical and deeply inspiring." John Maeda, design partner, Kleiner Perkins Caufield & Byers; author, The Laws of Simplicity and Redesigning Leadership-- "Great companies are made through great products, and increasingly, great products are made through design. Kolko demonstrates that product managers must learn to think like designers; they need to embrace intuition, emotion, and most importantly, empathy. This insightful book is a must-read." Ric Grefe, Executive Director, AIGA, the professional association for design-- "Jon Kolko illuminates the intuitive skills of the designer with such clarity, truly describing 'how' instead of just 'what.' Two millennia ago, Vitruvius's manifesto on great design exhorted, 'utilitas, firmitas, e venustas.' Well-Designed expands on this: make things useful, usable, and delightful--and here's how." Liz Danzico, cofounder and Chair, MFA Interaction Design Program, School of Visual Arts; Creative Director, NPR-- "There are books about design, and there are books about leadership. By uniting practical processes and insightful ideas and interviews, Jon Kolko gives us both: an essential playbook comprising advice, research, and methods for engaged product design leadership." Robert Fabricant, cofounder and Principal, Design Impact Group, Dalberg Global Development Advisors-- "Product managers are the most important link between great ideas and great products. Jon Kolko speaks directly to this critical audience, providing the practical know-how to make design fit within their day-to-day decision making. Well-Designed is the essential guide to design that all product managers will learn from and love." Don Norman, Director, Design Lab, University of California, San Diego; author, Design of Everyday Things-- "Well-Designed presents a unique, powerful, human-centered way to design a product and then, how to master the important and oft-neglected task of guiding it through the complexities of development and delivery. This unique, easy to read, and powerful book is essential for anyone involved with product management."

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Book SynopsisManaging the human side of work Research by Daniel Goleman, a psychologist and coauthor of Primal Leadership, has shown that emotional intelligence is a more powerful determinant of good leadership than technical competence, IQ, or vision. Influencing those around us and supporting our own well-being requires us to be self-aware, know when and how to regulate our emotional reactions, and understand the emotional responses of those around us. No wonder emotional intelligence has become one of the crucial criteria in hiring and promotion. But luckily it’s not just an innate trait: Emotional intelligence is composed of skills that all of us can learn and improve on. In this guide, you’ll learn how to: Determine your emotional intelligence strengths and weaknessesUnderstand and manage your emotional reactionsDeal with difficult peopleMake smarter decisionsBounce back from tough timesHelp your team develop emotional intelligence Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

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Book SynopsisJust because arts organisations are non-profits doesn’t mean they shouldn’t make money; it means the money they make goes back to fund the mission - whether that’s music, visual arts, theatre, dance, or one of many other mediums that enrich our lives. In the US alone, the arts are a $763 billion sector whose 100,000 organisations serve almost every community in the nation. There’s no reason arts organisations should struggle to make ends meet. And now, with arts-tested strategies from Aubrey Bergauer, they won’t. Running your arts organisation like a business is your path forward to: Grow audiences and keep them coming back again - Make our organizations more inclusive - Get younger attendees in the seats and on the donor rolls - Generate millions more dollars in revenue - Continue to create the art we love-without the stress of figuring out how to afford it - The for-profit world knows how to achieve success across customer engagement, the user experience, company culture, the subscription economy, technology and media, new revenue streams, and brand relevance. Run it Like a Business provides a powerful, proven framework to help all arts organisations revitalise their economic engines and ultimately serve the art and its patrons.

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Book SynopsisLead change amid constant turbulence and disruption.Get more of the ideas you want, from the authors you trust, with HBR's 10 Must Reads on Change Management (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you successfully transform your organization.With insights from leading experts including John Kotter, Tim Brown, and Roger Martin, this book will inspire you to: Master the eight accelerators of strategic change Turn your culture into a catalyst for transformation Use your network ties to win over resisters Apply design thinking to secure buy-in Scale agile practices across your organization Get reorgs right Avoid pursuing the wrong changes This collection of articles includes "What Everyone Gets Wrong About Change Management," by N. Anand and Jean-Louis Barsoux; "Cultural Change That Sticks," by Jon R. Katzenbach, Ilona Steffen, and Caroline Kronley; "Culture Is Not the Culprit," by Jay W. Lorsch and Emily McTague; "The Network Secrets of Great Change Agents," by Julie Battilana and Tiziana Casciaro; "Design for Action," by Tim Brown and Roger L. Martin; "Agile at Scale," by Darrell K. Rigby, Jeff Sutherland, and Andy Noble; "The Merger Dividend," by Ron Ashkenas, Suzanne Francis, and Rick Heinick; "Getting Reorgs Right," by Stephen Heidari-Robinson and Suzanne Heywood; and "Your Workforce Is More Adaptable Than You Think," by Joseph B. Fuller, Judith K. Wallenstein, Manjari Raman, and Alice de Chalendar.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

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Book SynopsisAI is ready for business. Are you ready for AI?From financial modeling and product design to performance management and hiring decisions, AI and machine learning are becoming everyday tools for managers at businesses of all sizes. But AI systems come with benefits and downsides—and if you can't make sense of them, you're not going to make the right decisions.Whether you need to get up to speed quickly or need a refresher, or you're working with an AI expert for the first time, the HBR Guide to AI Basics for Managers will give you the information and skills you need to succeed.You'll learn how to: Understand key AI terms and concepts Recognize which of your projects would benefit from AI Work more effectively with your data team Hire the right AI vendors and consultants Deal with ethical risks before they arise Scale AI across your organization Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

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Book SynopsisA year's worth of management wisdom, all in one place.We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up to date on the most cutting-edge, influential thinking driving business today. With authors from Francesca Gino to Adam Grant and company examples from Pfizer to Microsoft, this volume brings the most current and important management conversations right to your fingertips.This book will inspire you to: Adopt the best practices for creating a truly flexible workplace Refocus your strategy to prioritize the few initiatives with the greatest potential impact Navigate the challenges of role transitions--and learn how those in changing roles can get up to speed faster Implement diversity training that will help employees overcome bias and commit to improvement Overcome roadblocks during the innovation process so rapid experimentation will pay off Lead with a commitment to sustainability This collection of articles includes "The Future of Flexibility at Work," by Ellen Ernst Kossek, Patricia Gettings, and Kaumudi Misra; "Eliminate Strategic Overload," by Felix Oberholzer-Gee; "Drive Innovation with Better Decision-Making," by Linda A. Hill, Emily Tedards, and Taran Swan; "Unconscious Bias Training that Works," by Francesca Gino and Katherine Coffman; "Why You Aren't Getting More from Your Marketing AI," by Eva Ascarza, Michael Ross, and Bruce G.S. Hardie; "Net Promoter 3.0," by Fred Reichheld, Darci Darnell, and Maureen Burns; "How Chinese Retailers are Reinventing the Customer Journey," by Mark J. Greeven, Katherine Xin, and George S. Yip; "The Circular Business Model," by Atalay Atasu, Céline Dumas, and Luk N. Van Wassenhove; "How to Succeed Quickly in a New Role," by Rob Cross, Greg Pryor, and David Sylvester; "Accounting for Climate Change," by Robert S. Kaplan and Karthik Ramanna; and "Persuading the Unpersuadable," by Adam Grant.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

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Book SynopsisIf you're thinking of cutting your midlevel managers in the new world of work, think again."Middle manager." The term evokes a bygone industrial era in which managers functioned like cogs in a vast bureaucratic machine. In recent decades, midlevel managers became a favorite target for the chopping block—underappreciated, often considered a superfluous layer of the organization.Not only does this outdated perspective need to change, but the future demands it. In Power to the Middle, McKinsey thought leaders Bill Schaninger, Bryan Hancock, and Emily Field call for a profound reimagining of managers and their roles. They explain how middle managers are uniquely positioned close to the ground but with a crucial connection to company strategy, enabling them to guide their organizations through periods of rapid and complex change, as well as to help shape the new world of work.The authors compellingly illustrate this deep shift in the workplace, showing how: Managers are the key to winning the war for talent, which requires strong people skills to attract and retain the best talent. Managers must shift from merely enforcing rules to challenging them, serving as critical stopgaps for rules that are ineffective or obsolete. Crucially, good managers must not be promoted out of their jobs. Instead, their title and compensation should reflect their high value and allow them to advance within their roles. With rich stories and cutting-edge research, Power to the Middle offers a new model for companies to radically alter the way they hire, train, and reward their midlevel managers—their most valuable asset.Trade ReviewNamed one of the Ten Best Business Books of 2023 by ForbesNamed one of the Top 23 Leadership Books of 2023 by The Next Big Idea Club"This is a surprisingly sprightly book, full of personal insights, experiences and regrets." — the Financial TimesAdvance Praise for Power to the Middle:"Now more than ever, we at Walmart are underscoring the critical role our managers play in communities around the world, and we continue to invest in their growth and development. This welcome research from McKinsey reinforces how critical these investments are." — Donna Morris, Executive Vice President and Chief People Officer, Walmart"Delta's success is driven by our ninety thousand people worldwide, and our leaders and managers play a critical role in maintaining that momentum. This book provides practical ideas on how to support midlevel managers and celebrate their important impact." — Ed Bastian, CEO, Delta Air Lines"A playbook to unleash the power of your talent, drive strategy execution, and elevate your business performance." — Mona Malone, Chief Human Resources Officer and Head of People & Culture, BMO Financial Group"An illuminating and inspiring read on why investing in your people managers matters now more than ever, with actionable insights for leaders navigating the evolution of the workplace and workforce." — Michael Fraccaro, Chief People Officer, Mastercard"Middle managers are the key to driving sustained value creation in organizations. Power to the Middle demonstrates why and provides business leaders with the tools they need to optimize the performance of these mission-critical people." — Eric Kutsenda, cofounder and Managing Partner, Seidler Equity Partners"Our talent strategy helps us to reach more patients more quickly with life-changing thera-pies. Middle managers are at the center of this process, and this book helps CEOs understand why and how they should reimagine the role of managers in their organizations." — Tim Walbert, Chairman, President, and CEO, Horizon Therapeutics"It's inspiring to read this recognition and celebration of middle managers and to have a guide to their engagement. They are the leaders who hold the keys to deep customer and front-line employee relationships." — David Baiada, CEO, BAYADA Home Health Care

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Book SynopsisThe ultimate guide to data visualization and information design for business.Making good charts is a must-have skill for managers today. The vast amount of data that drives business isn't useful if you can't communicate the valuable ideas contained in that data—the threats, the opportunities, the hidden trends, the future possibilities.But many think that data visualization is too difficult—a specialist skill that's either the province of data scientists and complex software packages or the domain of professional designers and their visual creativity.Not so. Anyone can learn to produce quality "dataviz" and, more broadly, clear and effective information design. Good Charts will show you how to do it.In this updated and expanded edition, dataviz expert Scott Berinato provides all you need for turning those ordinary charts kicked out of a spreadsheet program into extraordinary visuals that captivate and persuade your audience and for transforming presentations that seem like a mishmash of charts and bullet points into clear, effective, persuasive storytelling experiences.Good Charts shows how anyone who invests a little time getting better at visual communication can create an outsized impact—both in their career and in their organization. You will learn: A framework for getting to better charts in just a few minutes Design techniques that immediately make your visuals clearer and more persuasive The building blocks of storytelling with your data How to build teams to bring visual communication skills into your organization and culture This new edition of Good Charts not only provides new visuals and updated concepts but adds an entirely new chapter on building teams around the visualization part of a data science operation and creating workflows to integrate visualization into everything you do.Graphics that merely present information won't cut it anymore. Make Good Charts your go-to resource for turning plain, uninspiring charts and presentations into smart, effective visualizations and stories that powerfully convey ideas.Trade ReviewAdvance Praise for Good Charts:"As someone who's worked with Scott Berinato on information design projects, I can tell you he knows his stuff. This is a marvelous, substantial update to an already wonderful book. Good Charts shows you how to achieve smart growth for yourself and your organization." — Whitney Johnson, cofounder and CEO, Disruption Advisors; author, Wall Street Journal bestselling Smart Growth: How to Grow Your People to Grow Your Company"It isn't often that a book comes out and I say, 'I wish I'd written that book.' But if I could have double-clicked on the data section of slide:ology and had a book pop out, Good Charts would be the book!" — Nancy Duarte, CEO, Duarte Inc.; award-winning author of multiple books on presentation and design, including slide:ology: The Art and Science of Creating Great Presentations"This is an elegant volume, illustrated with appealing graphic images that, taken together with the text...provide an antidote for 'death by PowerPoint.'" — Choice, a publication of the American Library Association"...it may just be the design book of the year." — Fast Company, Co.Design newsletter

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Book SynopsisHigh Growth Handbook is the playbook for growing your startup into a global brand. Global technology executive, serial entrepreneur, and angel investor Elad Gil has worked with high-growth tech companies including Airbnb, Twitter, Google, Stripe, and Square as they’ve grown from small companies into global enterprises. Across all of these breakout companies, Gil has identified a set of common patterns and created an accessible playbook for scaling high-growth startups, which he has now codified in High Growth Handbook. In this definitive guide, Gil covers key topics, including: The role of the CEO Managing a board Recruiting and overseeing an executive team Mergers and acquisitions Initial public offerings Late-stage funding. Informed by interviews with some of the biggest names in Silicon Valley, including Reid Hoffman (LinkedIn), Marc Andreessen (Andreessen Horowitz), and Aaron Levie (Box), High Growth Handbook presents crystal-clear guidance for navigating the most complex challenges that confront leaders and operators in high-growth startups.Trade Review“If you want the chance to turn your startup into the next Google or Twitter, then read this trenchant guide from someone who played key roles in the growth of these companies.” —Reid Hoffman, cofounder of LinkedIn and New York Times No. 1 bestselling author “Elad jam-packs every useful lesson about building and scaling companies into a single, digestible book. My only gripe is that he didn’t write this when we were in the early days of Box, as it would have saved my ass countless times.” —Aaron Levie, cofounder and CEO of Box “Elad eschews trite management aphorisms in favor of pragmatic and straight-shooting insights on complex topics, like managing a board of directors, executing functional reorganizations with as little trauma as possible, and everything in between.” —Dick Costolo, former CEO of Twitter and serial entrepreneur “Elad first invested in Airbnb when we had fewer than 10 people, and he provided early advice on scaling the company. This book shares these learnings for the next generation of entrepreneurs.” —Nathan Blecharczyk, cofounder of Airbnb, chief strategy officer and chairman of Airbnb China “Armed with observations gathered scaling some of the most successful and important companies in Silicon Valley, Elad has no-nonsense, highly applicable advice for any operator transitioning a company from the proverbial garage to the next stage, and beyond.” —Max Levchin, cofounder and CEO of Affirm, cofounder and CTO of PayPal “Elad is one of the most experienced operators in Silicon Valley, having seen numerous companies hit their inflection point. His advice has been key for Coinbase as we go through hypergrowth, from hiring executives to improving M&A.” —Brian Armstrong, cofounder and CEO of Coinbase “Elad is one of the best-connected and well-respected early-stage investors in the Valley—he invested in Minted when we had fewer than 50 employees, and his advice was critical to us in growing our business to where we are now, in the low hundreds of millions in sales. In his book, he crystallizes all of these learnings for the next generation of companies.” —Mariam Naficy, cofounder and CEO of MintedTable of ContentsDEDICATION ACKNOWLEDGEMENTS ABOUT THE AUTHOR HOW TO USE THIS BOOK INTRODUCTION CHAPTER 1: THE ROLE OF THE CEO CHAPTER 2: MANAGING THE BOARD CHAPTER 3: RECRUITING, HIRING, AND MANAGING TALENT CHAPTER 4: BUILDING THE EXECUTIVE TEAM CHAPTER 5: ORGANIZATIONAL STRUCTURE AND HYPERGROWTH CHAPTER 6: MARKETING AND PR CHAPTER 7: PRODUCT MANAGEMENT CHAPTER 8: FINANCING AND VALUATION CHAPTER 9: MERGERS & ACQUISITIONS APPENDIX: THINGS TO JUST SAY NO TO

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Book Synopsis“The next generation is our future.”Answering the most pressing thirty-five questions of Next Generation members in a short and concise, yet competent way—leading academics, practitioners, and enterprising families come together to empower Next Generation legacies.Masterfully detangling the intricate dynamics of the family, ownership, business, and wealth, the authors share best practices, real-life examples, and critical questions for reflection.Part 1: FamilyDefining family · Managing family dynamics · Dealing with conflicts · Family communication · Preparing generational transitions · Keeping the family unitedPart 2: OwnershipResponsibilities and rights · Preparation of future owners · Dealing with non-active owners · Ownership transfers · Board expectations and roles · Owner networksPart 3: BusinessPreparing business entry · Working with nonfamily executives · Hiring family members · Promoting family members · Letting go of family members · Engaging family business consultantsPart 4: WealthDealing with wealth · Pursuing a vocation outside of the family enterprise · Leaving the family enterprise · Selling the family business · Starting a family office · Pursuing philanthropy and impact investingEnabling Next Generation Legacies is a powerful guide for Next Generation members and their families to ask better questions, make better decisions, live better lives, and build stronger legacies.

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Book SynopsisMark McCormack, dubbed 'the most powerful man in sport', founded IMG (International Management Group) on a handshake. It was the first and is the most successful sports management company in the world, becoming a multi-million dollar, worldwide corporation whose activities in the business and marketing spheres are so diverse as to defy classification. Here, Mark McCormack reveals the secret of his success to key business issues such as analysing yourself and others, sales, negotiation, time management, decision-making and communication. What They Don't Teach You at Harvard Business School fills the gaps between a business school education and the street knowledge that comes from the day-to-day experience of running a business and managing people. It shares the business skills, techniques and wisdom gleaned from twenty-five years of experience.Trade ReviewMark McCormack is an entrepreneur extraordinaire * Daily Telegraph *Mark McCormack's book is a revelation -- Robert A. Anderson, Former Chairman Rockwell InternationalThe undisputed king of sports marketing * BBC Sport *The most powerful man in sport * Sports Illustrated *He was a genius when it comes to sports marketing -- Tiger WoodsHis legacy is international sport as we know it -- European PGA Tour chief Ken Schofield

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Book SynopsisIt’s a game you’re already playing, whether you like it or not. You can choose to ignore it and remain at the mercy of what others say about you, or you can take the time to learn how it works. For those who do the potential benefits are unlimited. Through pioneering research and interviews with a host of major figures ranging from Jay-Z and LinkedIn co-founder Reid Hoffman to Bernie Madoff and Man Booker prize-winning Hilary Mantel, Waller and Younger reveal the key mechanisms that make and remake our reputations, providing the essential guide to the most important game in business and in life.Trade Review‘Trust is the foundation of friendship, society, business, and brand. A must-read for those who intend to build a reputation of authenticity and enduring value.’ -- Biz Stone, Co-founder, Twitter‘From the soft power of nation states to the brand popularity of commercial products, reputation is supremely important. This interesting book places the issue in its rigorously argued context – an important matter for every senior executive in the public and private sectors.’ -- Lord Patten, Chancellor, University of Oxford‘The insights in The Reputation Game are a masterclass of pattern recognition. This book shows us that no matter who you are, your industry or hustle, reputational capital is at the centre of success or failure. Waller and Younger use as examples the rise and fall of great companies, countries, gangsters, and pop-culture icons to show us the moments and choices that are truly the “art of changing how people see us all”.’ -- Steve Stoute, CEO of Translation LLC‘An insightful and really rather fascinating study of what one might argue is the issue of our age: the creation and management of a reputation. The authors have clearly managed to get great access to a huge number of people and the results make for very compelling reading. It’s well-written, too. In fact, it’s required reading for anyone who truly wants to understand the modern media age.’ -- Tom Bradby, Presenter, ITV News at Ten‘In life and in business a good reputation is probably our most prized possession, hard won and easily lost. This book provides insight into the sources of reputation, illustrates by case study the impact of loss and charts the route to recovery. It is a valuable contribution to this increasingly important topic.’ -- Sir Roger Carr, chairman of BAE Systems‘You’ll learn why reputations are more valuable than money; you’ll learn how they’re built and tended and enriched; and how, if neglected, they can catastrophically implode. It might have been called, “How to ensure that everybody knows just how good you know you are really.”’ -- Sir Martin Sorrell, CEO of WPP

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Book SynopsisThis revised and extended second edition evaluates the diverse approaches to organizational change that have defined the field. Explaining the assumptions and implications that accompany these diverse philosophies, this book demystifies the complexities of conflicting perspectives and delivers valuable insights into the research and practice of organizational change. Philosophies of Organizational Change employs a critical analysis of scholarly writings that have shaped the evolution of alternative perspectives on change. It examines twelve unique approaches to change, charting the territory from philosophy and theory to practice and implications. By uncovering the deep assumptions associated with organizational change, the book supplies readers with a comprehensive analytical toolkit with which to pursue change in an unprecedented era of organizational disruption.Offering a guide through contradictory approaches to implementing change, this book will appeal to scholars and researchers in organization theory. It will also be valuable for MBA and DBA students, as well as undergraduate business students engaging with critical debates on theories and tools for introducing change.Trade Review‘With impressive clarity and depth, this new edition of Philosophies of Organizational Change provides a map to guide us through the expansive terrain of change theory. It disentangles nearly a century of different interpretations and reveals how making sense of competing perspectives can lead to new insights. Philosophies of Organizational Change is a great resource for any scholar, student or practitioner who wants to prosper in a turbulent and uncertain organizational world where change is the only remaining constant.’ -- Wendy K. Smith, University of Delaware, USTable of ContentsContents: 1. Introduction – ‘changing philosophies’ 2. The theory philosophy: ‘changing theories’ 3. The rational philosophy: ‘changing plans’ 4. The biological philosophy: ‘changing organisms’ 5. The models philosophy: ‘changing consultants’ 6. The institutional philosophy: ‘changing conformity’ 7. The resource philosophy: ‘changing opportunities’ 8. The psychological philosophy: ‘changing minds’ 9. The systems philosophy: ‘changing everything’ 10. The cultural philosophy: ‘changing values’ 11. The critical philosophy: ‘changing realities’ 12. The innovation philosophy: ‘changing ideas’ 13. The dualities philosophy: ‘changing tensions’ 14. Conclusion: ‘changing futures’ Index

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Book SynopsisScaling up excellence is the key to creating a great organisation. It’s how a small enterprise expands without losing focus. It’s how a brilliant new idea or plan developed by the few goes on to be adopted by the many. And, in hard times and tough situations, it’s how pockets of smart new thinking overcome cultures of indifference or negativity. An organisation that doesn’t know how to scale up what is best within it won’t achieve long-term success. Bestselling author Robert Sutton and his Stanford colleague Huggy Rao have devoted nearly a decade to uncovering what it takes to create and spread outstanding performance, and in Scaling Up Excellence they share the fruits of their research. Drawing on case studies that range from Silicon Valley enterprises to non-profit organisations, they provide crucial insights into corporate cultures, both good and bad, and offer a road map for establishing and stimulating excellence. In the process, they show how to use ‘premortems’ when making big decisions about change. They reveal why seven is so often the magic number when it comes to team size. They examine successful and unsuccessful quests for improvement – in hospitals, schools and elsewhere. And they discuss when a single corporate mindset is best (‘Catholicism’) and when local variation is preferable (‘Buddhism’). Scaling Up Excellence is the first management book devoted to what is – or should be – a core priority for every organisation. As such it is destined to become the standard bearer.Trade ReviewThe pair’s eagerness drips from every page and it would be a hard-hearted reader who left Scaling Up Excellence anything less than thoroughly energised about the potential for positive change... Very good indeed. -- Robert Jeffery * Chartered Institute of Personnel and Development *Practical and spiced with entertaining case studies. They do not shy away, either, from pointing out that it may sometimes make sense to stay small. * Financial Times *Explains how a brilliant idea or plan developed by a few people can be effectively adopted by the whole workforce. * Director *

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Book SynopsisCo-opetition offers a new way of thinking that combines competition and cooperation. It is the first book to adapt game theory to the needs of CEOs, managers and entrepreneurs. Though often compared to games like chess or poker, business is different - people are free to change the rules, the players, the boundaries, even the game itself. The essence of business success lies in making sure you are in the right game. Actively shaping which game you play, and how you play it, is the core of the innovative business strategy laid out in Co-opetition. Barry Nalebuff and Adam Brandenburger, professors at Yale and Harvard, are pioneers in the practice of applying the science of game theory to the art of corporate strategy. They have devised a practice-oriented model to help you break out of the traditional win-lose or lose-lose situations. Dozens of companies - including Intel, Nintendo, American Express and Nutrasweet - have been using the strategies of co-opetition to change their game and enjoy the benefits of win-win opportunities.Trade ReviewSeize on Co-opetition * The Economist *Do read Co-opetition. You will certainly learn a great deal, while having fun at the same time. -- Rudi Bogni * Times Higher Education Supplement *A terrific book! * Tom Peters *

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Book SynopsisAuthor Les McKeown draws on his decades of experience as a CEO and leadership consultant to deliver expert advice on what it takes to be a visionary leader, blending practical advice with illuminating examples from a range of industries.

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Book SynopsisThe best way to secure yourself against being 'let go' in the modern economy is to rise to a level within the corporation where you are making the strategic decisions, not bearing the brunt of their consequences. It may be tough at the top, but it's dangerous in the middle -- and the rewards at the top are far greater. Machiavellian Intelligence argues that many intelligent and hard-working professionals with good leadership skills fail to maximize their career potential because of a number of instinctive 'good' habits - things that make them highly effective executives, well-liked and respected by their colleagues, but which are not best designed to take them to the very top of their chosen career.

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Book SynopsisDo you ever doubt your coaching style is achieving the best results for your clients? Have you ever felt there's room for growth, but you're not sure how to achieve it? To create a more sustainable transformation in the people you coach, you need to start with your own mindset. As a coach, you know you can't change what you do, unless you alter what you believe first. By shedding the ineffective scripts, trappings and beliefs that a lifetime of personal interactions, professional training and even your parents have taught you, you can reset your thinking to a beginner's mentality and so begin a fulfilling and exciting journey to coaching mastery. In this fresh and highly effective field guide, Master Mentor Coach, Clare Norman gets into your head to help you pinpoint the attitudes that you need to unlearn and reframe. Through Clare's rich experience, illuminating real-life stories, and practical guidance you can shift towards more useful thinking and powerful skillsets by: Spotting and changing your own restrictive coaching mindsets Understanding how marginal gains can lead to maximal outcomes Embracing replacement paradigms and new thought patterns Rediscovering what you love about coaching and its power to resource people It's time to ditch the old beliefs that are holding you back, free your thinking and make the move from getting transactional results to being a transformational coach.Trade ReviewKeep this book at your side at all times! Its everything a great coach should be. - Kim Morgan, MCC and Director of Barefoot CoachingEssential reading for all coaches. Skilfully lays out the important mindset shifts required to become masterful in your work. - Marie Quigley, MCC, EMCC ESIA Director & Co Founder Empower WorldThought-provoking! This is a must-read for anyone who wants to get out of their own way and move further toward becoming a great coach. - Roger Fielding Coach, Mentor Coach, Course Tutor of University of CambridgeAn invaluable companion to take your coaching to the next level, strengthen your skills and support your ongoing development. - Jane Adshead-Grant, MCC, Author of The Listening Coach

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Book SynopsisFormer IBM CTO Mark Minevich discusses critical technology management issues for CTOs, with insights and best practices from global C-Level leaders. Topics include strategic roles, privacy, offshore outsourcing, project execution, technology alignment, future technologies, leadership, risk-taking, and risk management.

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Book SynopsisThe New One Minute Manager by Ken Blanchard and Spencer Johnson is a modern update to the classic One Minute Manager, offering simple yet effective leadership techniques.

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Book Synopsis

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