Management and management techniques Books

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Book SynopsisA human-centric guide to solving complex problems in engineering management, from sizing teams to handling technical debt. There’s a saying that people don’t leave companies, they leave managers. Management is a key part of any organization, yet the discipline is often self-taught and unstructured. Getting to the good solutions for complex management challenges can make the difference between fulfillment and frustration for teams—and, ultimately, between the success and failure of companies. Will Larson’s An Elegant Puzzle focuses on the particular challenges of engineering management—from sizing teams to handling technical debt to performing succession planning—and provides a path to the good solutions. Drawing from his experience at Digg, Uber, and Stripe, Larson has developed a thoughtful approach to engineering management for leaders of all levels at companies of all sizes. An Elegant Puzzle balances structured principles and human-centric thinking to help any leader create more effective and rewarding organizations for engineers to thrive in.Table of Contents1 Introduction2 Organizations2.1 Sizing teams2.2 Staying on the path to high-performing teams2.3 A case against top-down global optimization2.4 Productivity in the age of hypergrowth2.5 Where to stash your organizational risk?2.6 Succession planning3 Tools3.1 Introduction to systems thinking3.2 Product management: exploration, selection, validation3.3 Visions and strategies3.4 Metrics and baselines3.5 Guiding broad organizational change with metrics3.6 Migrations: the sole scalable fix to tech debt3.7 Running an engineering reorg3.8 Identify your controls3.9 Career narratives3.10 The briefest of media trainings3.11 Model, document, and share3.12 Scaling consistency: designing centralized decision-making groups3.13 Presenting to senior leadership3.14 Time management3.15 Communities of learning4 Approaches4.1 Work the policy, not the exceptions4.2 Saying no4.3 Your philosophy of management4.4 Managing in the growth plates4.5 Ways engineering managers get stuck4.6 Partnering with your manager4.7 Finding managerial scope4.8 Setting organizational direction4.9 Close out, solve, or delegate5 Culture5.1 Opportunity and membership5.2 Select project leads5.3 Make your peers your first team5.4 Consider the team you have for senior positions5.5 Company culture and managing freedoms5.6 Kill your heroes, stop doing it harder6 Careers6.1 Roles over rocket ships, and why hypergrowth is a weak6.2 Running a humane interview process6.3 Cold sourcing: hire someone you don’t know6.4 Hiring funnel6.5 Performance management systems6.6 Career levels, designation momentum, level splits, etc.6.7 Creating specialized roles, like SRE or TPM6.8 Designing an interview loop7 Appendix7.1 Tools for operating a growing organization7.2 Books I’ve found very useful7.3 Papers I’ve found very useful

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Book SynopsisA new business parable from John Kotter - the leading authority on leadership and change, and bestselling author of Our Iceberg is MeltingThat''s Not How We Do It Here is the story of a clan of meerkats who live in the Kalahari. Well organised and efficient, the colony enjoys many years of successful growth, until it suddenly comes under threat from a new form of predator and is forced to rethink its organizational structure. John Kotter uses this charming parable to explore why organizations often struggle no matter their past success, and why they fall. Kotter shows that by embracing reliability, efficiency, speed and agility, and building passion, discipline and personal growth, organizations can once again prosper, fulfil their mission, create great jobs and services and generate wealth.Trade ReviewThis remarkable parable shows us how we re "safer" in changing times when we innovate! * Spencer Johnson, MD, author of WHO MOVED MY CHEESE? *A meerkat falling prey to the unexpected attack of a vulture doesn't keep many leaders up at night. But the unanticipated assault of new competitor, or a fundamental shift in the operating environment, can evoke an almost paralyzing fear in the most successful organizations. This simple parable of furry mammals facing the challenge of adapting to threat offers real insights into the journey so many of us must make. Brilliant! * General Stanley McChrystal, author of TEAM OF TEAMS and co-founder of the McChrystal Group *It works. And not just for meerkats. * Gaetan Thomas, NB Power president and CEO *John Kotter does it again. His use of metaphor helps readers distill down to the fundamental requirements for a high-performing organization: tapping the hearts and minds of team members in service to a compelling purpose. Leadership enables this, and in doing so unlocks tremendous creativity and potential. * Leigh Morgan, COO, Bill and Melinda Gates Foundation *Kotter and Rathgeber's ability to impart clear lessons via fable is as strong as ever * TD Magazine *

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Book SynopsisA timely, must-have guide to understanding and overcoming bias in the workplace, from the experts at FranklinCovey. Unconscious bias affects everyone. It can look like the disappointment of an HR professional when a candidate for a new position asks about maternity leave. It can look like preferring the application of a red brick university graduate over one from a state school. It can look like assuming a man is more entitled to speak in a meeting than his female junior colleague. Ideal for every manager who wants to understand and move past their own preconceived ideas, Unconscious Bias explains that bias is the result of mental shortcuts, our likes and dislikes, and is a natural part of the human condition. And what we assume about each other and how we interact with one another has vast effects on our organisational success - especially in the workplace. Teaching you how to overcome unconscious bias, this book provides more than thirtTrade Review“People matter! Every person has bias. Thus, bias matters. We must recognize that bias is a fact of life and that it must be addressed—within ourselves as well as with others. Authors Fuller, Murphy, and Chow have written a profound book that practically informs and educates while providing helpful tools to recognize and address bias. They show how to adjust our paradigms, setting us up for success—personally, professionally, and as a society.” —Cynt Marshall, CEO of the Dallas Mavericks "Never has a book been more timely than The Leader's Guide to Unconscious Bias is today. Leaders, executives, team members—we need this book to lift the human experience. Read it, put it into practice, and share it with others. Thank you to these three authors for giving us a clear path forward and the tools to help us address our bias." —Greg Moore, partner at Deke Digital and former cochair of the Pulitzer Prize Board “Seldom has a book been more needed for the success of our organizations and society! Leaders who choose to discover their unconscious bias will be positioned to significantly increase the trust within their teams and in their leadership. This valuable book lays out a tangible and useful process for any leader to both understand and take action on their bias.” —Stephen M. R. Covey, New York Times bestselling author of The Speed of Trust and Smart Trust "If you care deeply about what is going on in the world right now and how it applies to your work team and organization, this book is required reading. Making a better workplace starts with your own actions and accountability. The Leader's Guide to Unconscious Bias is a must-read to learn how to take action and improve the workplace for everyone." —Slyvia Acevedo, CEO, rocket scientist, STEM leader, and author "The world is asking for leaders with growth mindsets, who are willing to do the hard work of building more inclusive teams and organizations. This book will help you answer the call." —Stedman Graham, bestselling author, entrepreneur, and leadership coach "A useful toolkit for organizations looking to face institutional- and individual-level unconscious bias....Fuller’s tone is encouraging without letting readers off the hook, and she provides a plethora of tools for nurturing diversity and inclusion....As those familiar with the FranklinCovey brand are likely to expect, this is a clearheaded, no-nonsense approach to addressing bias in all the places it may be found." —Publishers Weekly "Each chapter contains data, observations, and anecdotes, and ends with helpful exercises for readers to reflect on the way bias has shaped their perceptions, values, and beliefs....This timely book is full of opportunities for leaders and employees to rethink how to address and mitigate bias mistreatments in the workplace." —Booklist, starred review "The authors speak from experience and provide solid advice for improving how we work (and live) together. Will appeal to a broad readership, particularly managers looking to add to their leadership toolbox, but also anyone who wants to check in on and work through their own unconscious bias." —Library Journal “Central to Fuller, Murphy and Chow’s fundamental thesis is the inescapable notion that overcoming our inherent biases will allow us (and our organizations) to perform at a much higher level…[The book] is exceptionally applications-oriented, with case studies, activities and various inventories/assessments that give the reader heightened insight into their attitudes and behaviors – and how to modify both for personal enrichment and organizational efficacy…Highly recommended." —The Bowling Green Daily News "A thoroughly important book for leaders and readers of all stages in business. Unconscious bias is something we all have to contend with and...and the first step is awareness. This book will be important for years to come and will be a resource that many people will come to value, read, refer back to, and assign to others in their organizations. Superb, thorough work!" —Book Pal, 2020 Outstanding Works of Literature (OWL) Award

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Book SynopsisStrategic Management: Creating Competitive Advantages, Eleventh edition, written by authors Dess, McNamara, Eisner, and Sauerwald continues its tradition of being readable, relevant, and rigorous. Its engaging writing style minimizes jargon to maximize readability. It provides examples from management practice and societal themes including environmental sustainability, ethics, globalization, entrepreneurship, and data analytics to make the content relevant. It draws on the latest research by management scholars and insights from executives to balance accessibility with rigor. They provide separate chapters on the role of intellectual assets in value creation (Ch. 4), entrepreneurial strategy and competitive dynamics (Ch. 8), and fostering entrepreneurship in established organizations (Ch. 12). Table of ContentsPART 1: STRATEGIC ANALYSIS Chapter 1: Strategic Management: Creating Competitive Advantages Chapter 2: Analyzing the External Environment of the Firm Chapter 3: Assessing the Internal Environment of the Firm Chapter 4: Recognizing a Firm’s Intellectual Assets: Moving beyond a Firm’s Tangible Resources PART 2: STRATEGIC FORMULATION Chapter 5: Business-Level Strategy: Creating and Sustaining Competitive Advantages Chapter 6: Corporate-Level Strategy: Creating Value through Diversification Chapter 7: International Strategy: Creating Value in Global Markets Chapter 8: Entrepreneurial Strategy and Competitive Dynamics PART 3: STRATEGIC IMPLEMENTATION Chapter 9: Strategic Control and Corporate Governance Chapter 10: Creating Effective Organizational Designs Chapter 11: Strategic Leadership: Creating a Learning Organization and an Ethical Organization Chapter 12: Managing Innovation and Fostering Corporate Entrepreneurship PART 4: CASE ANALYSIS Chapter 13: Analyzing Strategic Management Cases

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Book SynopsisDrawing on a wide body of research, including extensive in-depth interviews, THE ONE THING YOU NEED TO KNOW reveals the central insights that lie at the core of: Great Managing, Great Leadership and Great Careers. Buckingham uses a wealth of relevant examples to reveal that at the heart of each insight lies a controlling insight. Lose sight of this ''one thing'' and all of your best efforts at managing, leading, or individual achievement will be diminished. For great managing, the controlling insight has less to do with fairness, or team building, or clear expectations (although all are important). Rather, the one thing great managers know is the need to discover and then capitalize on what is unique about each person. For leadership, the controlling insight is the opposite - discover and capitalize on what is universal to all your people, regardless of differences in personality, race, sex, or age. For sustained individual success, the controlling insight is the need to discover what

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Book SynopsisIn One Mission, former Navy SEAL Chris Fussell draws on his extensive experience of high-pressure team work to show how organizations can apply lessons from the field to successfully transform their way of doing business – becoming flatter, quicker, and much more collaborative across departments and divisions. 'Chris Fussell is one of the most dynamic thinkers of our day. His ideas and his perspectives have challenged many of my own assumptions and pushed me to think bigger. I’m smarter because of Chris Fussell. Read this book!'Simon Sinek, bestselling author of Start With WhyWhilst sharing his own military experience, Fussell explores examples of transition in companies ranging from industry titans like Intuit and Under Armour to small businesses, which have all adopted the ‘Team of Teams’ model in order to unite everyone around single compelling mission. The result is a ‘shared consciousness’ that drives consistently better results with less friction and inter-group rivalry.One Mission is a practical handbook for any leader looking to evolve their workforce into a highly mobile and effective unit and inspire their teams to look beyond their narrow field of vision to understand – and effectively contribute to – the organization’s one true mission.The steps of transition include:· Achieving strategic alignment: communicating organizational priorities down the chain of command.· Determining operating rhythm: organizing regular company catch up and feedback sessions.· Setting up communication and decision-making processes: developing a hybrid decision-making structure to empower and inspire every person on the team.· Shifting leadership behaviour: ensuring successful transition with radical humility by starting with the leader and continuing down the chain of command.Trade ReviewChris Fussell is one of the most dynamic thinkers of our day. His ideas and his perspectives have challenged many of my own assumptions and pushed me to think bigger. I’m smarter because of Chris Fussell. Read this book! -- Simon SinekTeam of Teams is erudite, elegant and insightful. An unexpected and surprising wealth of information and wonder, it provides a blueprint for how to cope with increasing complexity in the world. A must-read for anyone who cares about the future – and that means all of us -- Daniel LevitinThis is a bold argument that leaders can help teams become greater than the sum of their parts -- Charles Duhigg‘In addition to being a fascinating and colorful read, this book is an indispensable guide to organizational change’ -- Walter IsaacsonTable of ContentsSection - i: Foreward by General Stanley McChrystal Introduction - ii: Introduction Chapter - 1: One Mission Chapter - 2: The Hybrid Model Chapter - 3: An Aligning Narrative Section - iii: Case Study: Intuit Chapter - 4: Interconnection Section - iv: Case Study: Oklahoma Office of Management and Enterprise Services (OMES) Chapter - 5: Operation Rhythm Section - v: Case Study: Under Armour Chapter - 6: Decision Space Section - vi: Case Study: Medstar Chapter - 7: Liasions Section - vii: Case Study: Eastdil Secured Section - viii: Conclusion Section - ix: Appendix: Chief of Staff Acknowledgements - x: Acknowledgements Section - xi: Notes Index - xii: Index

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Book SynopsisBusiness leaders recognize the need to continually align their organizations to changes in the marketplace and are seeking guidance from both internal and external practitioners.Table of ContentsForeword by Jay Galbraith vii Introduction: Why Organization Design 1 1. The Five Milestones 9 Milestone One Business Case and Discovery 25 2. Clarify the Strategic Priorities 27 3. Define the Case for Change 41 4. Set the Design Criteria 59 Milestone One Summary: Business Case and Discovery 67 Milestone Two Strategic Grouping 71 5. Use the Six Design Drivers 73 6. Choose the Best Grouping Option 87 7. Embrace the Matrix 102 Milestone Two Summary: Strategic Grouping 116 Milestone Three Integration 119 8. Design for Operating Governance 123 9. Allocate Power in the Matrix: A Case Study in Governance 143 10. Redesign Functions to Be Integrators 155 Milestone Three Summary: Integration 164 Milestone Four Talent and Leadership 167 11. Design the Leadership Organization 170 12. Make the Right Talent Choices 190 Milestone Four Summary: Talent and Leadership 203 Milestone Five Transition 205 13. Set the Implementation Plan 208 14. Navigate the Transition 218 Milestone Five Summary: Transition 233 Conclusion Organization Design in Action 235 15. Roles, Involvement, and the Project Timeline 238 16. The Design Charette 255 17. Learning to Lead Organization Design 276 References 287 About the Authors 291 Index 293

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Book SynopsisBias might be built in to how our brains work, but that doesn’t make it acceptable. When it comes to leadership, biases create a ‘sticky floor’, making it hard for women to rise to the top. An inclusive culture, by comparison, creates personal, social and economic value that will sustain an organisation’s future success. The good news is that the change to gender balance can be accelerated if you know more about how bias works. In this book, Dr Karen Morley explains how biases, particularly the insidious unconscious ones, trip us up. She outlines an approach for minimising their impact in organisations with Bias Busters – specific actions you can take with the goal of making it easier to notice, talk about and overcome bias.Beat Gender Bias is for everyone who wants work to be better – to make a difference and play a bigger, more satisfying part in creating a more inclusive world!

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Book SynopsisA large number of managers - especially in these difficult times - feel completely overwhelmed. Their inboxes are overflowing, they constantly struggle to finish their to-do lists and they stay at work longer than they would like to, leaving little time for the things that really matter.Luckily there is a way for managers to enjoy work and build a successful and fulfilling career without stress or long hours.In his bestselling book The 80/20 Principle, Richard Koch showed readers how to put the 80/20 Principle - the idea that 80 per cent of results come from just 20 per cent of effort - into practice in their personal lives. Now he demonstrates the few things you need to do in the workplace to multiply the results you achieve.By applying the strategies outlined in The 80/20 Manager, you will:- Put in fewer hours than your colleagues yet never be short of time- Learn to focus only on the issues that really matter, and ignore those that doTrade ReviewThe 80/20 Principle is the cornerstone of result-based living. Read this new book and use it * Tim Ferriss, author of the bestselling THE 4-HOUR WORK WEEK *Simple ideas that can turn your business and your life around. I highly recommend it * Al Ries, author of War in the Boardroom *Koch provides a step-by-step guide to greater efficiency, helping readers with topics including mentoring, leveraging influence, finding meaning and direction, developing strategy, and consistently pursuing the biggest goals with the smallest effort . . . This easy-to-follow, substantive work helps readers develop a managerial style that's truly worthwhile * Publishers Weekly *All the strands of Koch's uniquely powerful thinking poured into one volume. Packed with counterintuitive advice, this is the rare business book that can genuinely transform your life and work prospects. It's already given me a stack of invaluable ideas * Tom Butler-Bowdon, author of NEVER TOO LATE TO BE GREAT *It's time for managers to stop wasting time on bureaucracy and start working on the few things that count to create value. This book shows precisely how * Jim Lawrence, CEO, Rothschild North America *A great book, completely different from The 80/20 Principle, written exclusively for managers, and intensely practical * Professor Andrew Campbell, Director, Ashridge Strategic Management Centre *Richard Koch sees so clearly that good management and leadership come from within, and that liberating talent in yourself and in others is the key to success. This is a must-read book for anyone who wants to be a great leader and achieve extraordinary results * Rt Hon Lord Smith of Finsbury, Chairman, Environment Agency *I have long felt that laziness is a good quality in a manager without knowing either why or how to practise it as much as I would have liked. Richard's new book explains both why and how. I wish it had been published long ago * Colin Drummond OBE, Chief Executive Viridor *The good thing about this book is that it makes you think. The bad thing is that it doesn't let you off the hook. But at least Richard Koch offers managers ten ways you can achieve extraordinary outcomes. Some of the ten will surprise you * Christopher Outram, Co-Founder & Chairman Emeritus, OC&C Strategy Consultants *Richard Koch offers tremendous insight and practical guidance to help managers focus on the vital few things in their jobs, so that they can surf their objectives and achieve more with less * Dr Peter Johnson, Fellow, Exeter College, Oxford University *If you're in the know, then Richard Koch - entrepreneur, investor and author - is someone whose books you want to read -- Emma De Vita * Third Sector *I hope people will read this book and see it as a way of pushing for change and helping others towards simpler and better ways of working -- Julian Birkinshaw * Management Today *

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Book SynopsisGood leadership in medicine is crucial, but unfortunately, often woefully inadequate. Serving as a guide for those in, or considering, leadership positions in academic medicine, readers will learn how to work within a team, manage unforeseen crises, and to embrace mistakes as opportunities for growth.Table of ContentsPreface; 1. Why do you want to lead?; 2. Understanding Your Personality as a Leader; 3. Your Team; 4. Setting the Vision; 5. Building the Culture; 6. Running an Effective Meeting; 7. Aligning Goals with Hospital and Medical School Leadership; 8. Having Difficult Conversations; 9. Leadership in a Crisis; 10. Medical Leadership 2.0; Appendix 1. BU Neurology Vision Statement 2020; Resource List; Index.

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Book SynopsisSupercharge your impact on global issues and drive transformative change in the world around you Impact the World: Live Your Values and Drive Change As a Citizen Statesperson is your motivational guide to becoming a superpowered individual committed to improving your communityand the worldthrough your values and actions. You'll discover why the intersection of a renewed civic spirit and new technologies empowering individuals at the local level equates to an unprecedented opportunity to channel global impact. From poverty and homelessness to violence and corruption, we often see challenges in the world around us and ask, Why doesn't someone do something? We look to people with more experience, or people with more influence, or people with more time or resources than ourselves to step up and find answers to some of our biggest problems. But what if we didn't wait for others? What if we stepped up, and looked for ways to employ our skills to solve the biggeTable of ContentsForeword by John C. Maxwell vii Acknowledgments xi Chapter 1 Why Being a Citizen Statesperson Matters 1 Chapter 2 What It Takes 19 Chapter 3 Life Cycle of a Citizen Statesperson 37 Chapter 4 A Citizen Statesperson’s Environment 61 Chapter 5 You Can Do It 77 Chapter 6 Leveraging Established, Powerful Organizations to Create Positive Change 101 Chapter 7 Change Starts with You 117 Chapter 8 What Does It Take to Be a Citizen Statesperson? 141 Chapter 9 Implementation 161 Chapter 10 Who We Are 181 Appendix: Additional Resources 207 About the Authors 217 Index 221

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Book SynopsisThe rise of digital media and the public''s demand for transparency has elevated the importance of communication for every business. To have a voice or seat at the table and maximize their full value, a strategic communicator must be able to speak the language and understand business goals, issues, and trends. The challenge is that many communicators don''t hold an MBA and didn''t study business in college.  Business Essentials for Strategic Communicators provides communication professionals and students with the essential ''Business 101'' knowledge they need to navigate the business world with the best of them. Readers will learn the essentials of financial statements and terminology, the stock market, public companies, and more--all with an eye on how this knowledge helps them do their jobs better as communication professionals. Trade Review“Business Essentials for Strategic Communicators provides a broad overview of the business knowledge communications majors need to navigate the future of corporate communication. … Ragas and Culp provide communication educators and students with a well-written account of the importance of ‘business 101’ essentials for strategic communications practice. … Instructors may find this book useful as a supplementary textbook in introductory strategic communications and public relations courses.” (Ann Marie Major, Journalism & Mass Communication Educator, Vol. 74 (41), 2015)“The text is perhaps most appropriate and valuable for undergraduates taking applied or strategic communication coursework. … Business Essentials for Strategic Communicators provides a gentle introduction to well-selected key concepts with which undergraduate students should be familiar as they prepare to become effective strategic communicators.” (Nina O’Brien, International Journal of Communication, Issue 9, 2015)"Few advisers mean more to a CEO than strategic communicators. The very best bring more than a command of messaging and tactics; they offer genuine insight about the business. This book should be the first thing every aspiring communicator reads. It contains the defining lessons on how to earn trust, credibility, and respect." -Bill McDermott, Chief Executive Officer, SAP "The days when people in strategic communication could get by without understanding financial numbers is long gone, and this book is the prime tool for teaching them what they need to know." -Chris Roush, Senior Associate Dean and Walter E. Hussman Sr. Distinguished Scholar, University of North Carolina at Chapel Hill, USA "Never has it been more important for the strategic communicator to have a working knowledge of the business side of the enterprise. More than ever, it's essential for the communications objectives to be tied directly to the business objectives of the organization and it's impossible to correctly make that connection without knowing the essentials of business operations. Ragas and Culp have captured not just the 'nice to have' knowledge, but the really impactful knowledge needed by any communications professional who truly wants to create shared value for the organization and its stakeholders. This is a 'must have' book for any communicator's personal bookshelf." -Bob 'Pritch' Pritchard, PRSSA 2011-2015 National Faculty Adviser and Faculty Adviser, University of Oklahoma, USA "At last! Ragas and Culp have delivered the book communicators have long needed to grasp financial and economic fundamentals and enhance their effectiveness as strategic counselors. In clear, comprehensive style, Business Essentials is written for communicators by communicators and is a must have on classroom and office desks." -Sandra Duhé, Fellow PRSA; Member, Arthur W. Page Society; and Chair of the Division of Communication Studies, Southern Methodist University, USA "As a communications professional with a graduate business degree, I know first-hand that what Matt Ragas and Ron Culp have put forth in Business Essentials for Strategic Communicators is essential to anyone who aspires to be a successful communicator in today's business environment." -Mike Fernandez, Corporate Vice President, Cargill "Business Essentials for Strategic Communicators fills an enormous gap in most strategic communications students' education. It takes them through a range of business topics that are vital for success in the changing world of work. Written by two former business communication professionals, the book explains key issues such as understanding financial statements, the stock market, and corporate social responsibility. The timing couldn't be better for this practical guide for both students and practitioners." -Jimmy Gentry, Clyde M. Reed Teaching Professor, School of Journalism and Mass Communications, University of Kansas, USA "Business Essentials for Strategic Communicators is what scholars and students have all been waiting for! The challenge is not to confront future communication specialists with all there is to know about business, but to concentrate on what they need for their work as a consultant, media officer, or future CCO - and CEO counterpart. The authors have managed this enormous task with striking elegance. Moreover, they have succeeded in re-rooting the latest PR developments in the business discourse, thus creating a reliable common ground for every discussion with managers and on management." -Lars Rademacher, Professor of Public Relations, Darmstadt University of Applied Sciences, Germany "More than ever, today's communication leaders must be rock solid business executives, with fluency in the language, concepts, and strategies utilized by their C-Suite colleagues in finance, operations, marketing, and legal. Ragas and Culp have delivered an excellent resource to equip today and tomorrow's communicators with the framework and terminology they will need to deliver strategic counsel in all levels of the business. I highly recommend it to anyone in the communications profession, both current senior executives and those who aspire to be." -Tom Martin, Executive-in-Residence, The College of Charleston, USA "Years ago I was tasked with creating a 'capstone' course for our program and Public Relations Management was the result, anticipating the graduates' transition from technician to manager. That proved to be easy; finding the perfect textbook was not. Now, finally, Ragas and Culp come to the rescue. Business Essentials for Strategic Communicators is carefully planned, researched, and written for those who covet that 'seat at the table'. The glossary alone is worth the price." -Maria P. Russell, Fellow PRSA, and Professor of Public Relations and Director, Syracuse University, USATable of ContentsTable of Contents Foreword Gary Sheffer Preface Acknowledgements List of Tables and Figures PART I Introduction to Business Essentials for Communicators 1. Why Knowledge of 'Business 101' Matters PART II Foundational Business Knowledge for Communicators 2. Economics and Economic Indicators 3. Finance and the Stock Market 4. Accounting and Financial Statements 5. The Law and Corporate Disclosure 6. Intangible Assets and Non-Financial Information PART III Focal Areas at the Intersection of Business and Communication 7. Corporate Governance 8. Corporate Social Responsibility 9. Corporate Reputation PART IV Demonstrating and Improving the Business Value of Communication 10. Communication Measurement and Evaluation References Glossary Index About the Authors

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Book SynopsisReinvent your organization for the hybrid age.Hybrid work is here to stay—but what will it look like at your company? If your organization is holding on to inflexible, pre-pandemic policies about where—and when—your people work, it may be risking a mass exodus of talent. Designing a hybrid workplace that furthers your business goals while staying true to your culture requires balancing experimentation with rigorous planning.Hybrid Workplace: The Insights You Need from Harvard Business Review will help you adopt the best technological, cultural, and new management practices to seize the benefits and avoid the pitfalls of the hybrid age.Business is changing. Will you adapt or be left behind?Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues—blockchain, cybersecurity, AI, and more—each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas—and prepare you and your company for the future.

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Book SynopsisBusiness education and executive development has been one of the most fascinating industries in the world and the fastest growing segment of higher education over the past decades. Today, it is experiencing change on a scale unprecedented since the foundation of the first business schools in the early 20th Century, both due to changes in the corporate environment and also due to the impact of the COVID-19 pandemic across all industries. In this context how do you create world-class educational and training institutions that can cope with those challenges, and be rigorous, vocationally relevant and suited to the corporate growing needs in this new fluid world? And how do you combine the very best of traditional academic values with new learning technologies to create an educational model that is fit to compete in the global economy, threatened today by populism, nationalism and economic turmoil? Yet, as daunting as it is, some institutions have already made significant progress in the journey. In this book Santiago Iñiguez de Onzoño, President of IE University, and Peter Lorange, former President of IMD, bring together contributions from leading figures from some of the world’s major universities. They share their experiences in addressing some of the challenges that the industry faces today, such as diversity and inclusion, employability, the role of AI and the advent of innovative new platforms. Packed with case studies of successful initiatives in business education and executive training, this is a truly visionary book. Authors anticipate future trends and share their in-depth knowledge of what it takes to build world-class educational providers – and their vision of higher education in the future.Trade Review“It presents invaluable insights, based on experience and real cases … . The book provides a guide for business schools, executive education centres and their corporate clients … . Santiago Iñiguez de Onzoño and Peter Lorange have selected a broad range of topnotch contributors and revealing case studies to anticipate future trends and share in-depth knowledge … . Overall, the conclusions reached are positive and important reading for anyone involved in executive development.” (Peter Chadwick, IEDP, iedp.com, February 9, 2022)Table of ContentsIntroduction: Business Education in Times of Disruption and Resilience.- Values and Purpose: Rethinking Executive Education for the Virtual World.- Megatrends Impacting Higher Education After the Pandemic.- The Enlightened Manager: Management and the Humanities.- Business Schools as Catalysts for Sustainable Development.- Executive Education 2.0 Coming Right Up.- Perennial Insights from Peter Drucker.- The Role of Business Education in Supporting the Future of Work.- Case Studies to Part I: The Innovative Ecosystem.- AACSB: Paving New Ways in Business Education.- Traditional Corporations Going Green: Yara.- Diversity and Inclusion: Santander.- Reinventing Public Service: US Postal Service.- The Renaissance of Business Schools: 'Abracadabra': How Technology-Enhanced Education Personalizes Learning.- The MBA Is Dead: Long Live the MBA.- Organizational Responses to Societal and Business Challenges.- Reimagine Executive Education.- Case Studies to Part II: Bridging Academia and Business: Mazars.- Executive Education in Southeast Asia: Asian Institute of Management.- Learning to Learn: PWC.- International Campuses Abroad: University of Southampton in Malaysia.- Transforming Organizations: Haier.- Innovation: Formats, Methods, Platforms: Using the Pandemic to Reset Executive Programs.- Post-Pandemic Architecture and Education.- How the Pandemic Has Demonstrated the Importance of System Leadership in Executive Education.- Executive Education Post-Pandemic: Some Reflections on the Role of Technology-Mediated Interactions Going Forward.- Executive Education for Family Owned Portfolio Corporations: Needs and Challenges.- Learning Analytics.- Case Studies to Part III: Learning Platforms: edX.- Enhancing Social Reach: OpenClassrooms.- Chinese Executive Education in Perspective: CKGSB's Innovations in Business Education.

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Book SynopsisIt is no secret that women are increasingly controlling wealth. Estimates suggest that women control more than 50% of all wealth and growing. Importantly, 95% of women will be their family’s primary financial decision maker at some point in their lives. Yet recent studies show that Millennial women are deferring financial and investing decisions at a greater pace than Baby Boomer women. Targeted to all women “with a clear recognition that though the objectives and needs of this vast segment may not necessarily be homogeneous, women share common challenges when it comes to investing, this book provides clear instruction and a series of Intelligent Investing Rules for women to live by, especially in these times with sticky and persistent inflation and rising interest rates. The Women’s Guide to Successful Investing demonstrates how women can develop the knowledge and skills required to accumulate wealth and build an investment portfolio for the long term. Providing proven wealth accumulation strategies, tailored advice, and a comprehensive market analysis, this second edition is a must-read for female investors who want to master volatile markets with long-term success. Written by a female CEO, CIO, and investment manager whose career has spanned 38 years, the book offers a much-needed blueprint for investments for women. Table of Contents1 Wealth Accumulation Is an Attitude Investing for your future requires a few goals and much less capital than you think 2 Saving to Invest is the Best Strategy 3 COVID Hit Women’s Finances Much Harder than Men’s Women left the worforce en masse – at what cost? 4 It’s True! Women Make Better Investors than Men (sorry guys) Women inherently display the traits required for successful investing 5 Developing an Intelligent Investing Strategy All Your Own Like any discipline, sound investing can become muscle memory for the diligent student and practitioner 6 Developing an Investment Discipline That Will Achieve our Goals—Continued: The Stock Market is a Tug of War between Fear and Greed; Arm Yourself with the Tools to Succeed 7 Construct Your Portfolio Like a Dinner Party Invitation List: Holdings Should Be Balanced and Behave Well If Things Get Out of Hand 8 Apple, Inc.—A Case Study in How to Select a Core Holding: A Role Model Investment You Will Want to Emulate 9 Mutual Funds Are So 1990, How to use Exchange-Traded Funds To Round Out Your Portfolio Holdings. To Crypto or not to Crypto and what the heck are meme stocks? 10 A Case Study of a Fallen Consumer Discretionary, Tech, E-commerce Company: Amazon. And Stocks to Own for a Lifetime 11 Five Critical Lessons and Warnings: Don’t Touch a Hot Stove, Don’t Talk to Strangers and Other Lessons for the Ages 12 Twelve Intelligent Investing Rules – And One More for Good Measure: Rules for Women to Invest By

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Book SynopsisBusiness Analysis for Practitioners: A Practice Guide provides practical resources to tackle the project-related issues associated with requirements and business analysis—and addresses a critical need in the industry for more guidance in this area. The practice guide begins by describing the work of business analysis. It identifies the tasks that are performed, in addition to the essential knowledge and skills needed to effectively perform business analysis on programs and projects.

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Book SynopsisAgility in business has become one of the most important management topics of recent times. The ability to create and respond to change in order to succeed in an uncertain and turbulent business environment is the essence of agile. But being agile starts with the leader, who has to make the shift from traditional "command and control" to "enabling people". This book is a practical workbook for leaders on their journey to achieving agility. It moves the conversation over agility into practice; exercising measures and techniques that will encourage leaders to adapt with changing times. To help and encourage leaders to make that personal shift, it offers ideas and tools to master agility in their organizations. Designed to be sensible and self-reflecting, the book also includes an appendix of over 20 exercises that have been tried and tested with executives all over the world in their successful pursuit of agile.

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Book SynopsisThis book presents the essential steps of Charlie Munger's investing strategy, condensed from interviews, speeches, writings, and shareholder letters and paired with commentary from fund managers, value investors, and business-case historians. Munger's approach is straightforward enough that ordinary investors can apply it to their portfolios.Trade ReviewCharlie Munger is, arguably, the world's best investor. His 'worldly wisdom'-a latticework of understanding separate disciplines-is a powerful way to achieve superior investment results. Without it, success in the market-or anywhere else-is a short-lived fluke. -- Robert Hagstrom, author of The Warren Buffett Way and Investing: The Last Liberal Art Griffin offers an elegantly unified theory of Munger's ideas, organized in a coherent framework from a generous sampling of his scattered remarks in various forums over many years. Intelligent, thoughtful, helpful-and a delight to read. -- Lawrence Cunningham, author of Berkshire Beyond Buffett: The Enduring Value of Values What if I told you that the world's greatest living investor was also one of the most prolific writers and thinkers on the subject? And what if there were a single book containing all of his most insightful comments in a highly focused series of lessons, anecdotes, and instructions for success? I'm happy to tell you that, in Tren Griffin's Charlie Munger, that book has finally arrived. -- Joshua M. Brown, CEO, Ritholtz Wealth Management, author of Backstage Wall Street Griffin is better than anyone else at explaining the most important ideas from the best and brightest minds in business and investing in a way people can easily understand. This book is overflowing with wisdom. Readers will receive a master's degree in decision making, investing, human psychology, and much more. The definitive book on Warren Buffet's business partner. -- Ben Carlson, author of A Wealth of Common Sense: Why Simplicity Trumps Complexity in Any Investment Plan Munger's life is about facing reality, from personal relationships to lofty financial transactions. Griffin demonstrates how Munger sees 'possible' where others see the opposite. How Munger sees the weeds in the river yet also the wonderful fish swimming there. -- Janet Lowe, author of Damn Right: Behind the Scenes with Berkshire Billionaire Charlie Munger Charlie Munger is one of the greatest thinkers of our time. Combine his wisdom with Griffin's ability to synthesize thoughts and this book is truly a work of wisdom. It will guide you on how to think differently, which is the most important-and most lacking-skill among business leaders and investors. -- Morgan Housel, author of Everyone Believes It, Most Will Be Wrong: Motley Thoughts on Investing and the Economy Griffin does an extraordinary job of curating, synthesizing, and organizing the vast wisdom Munger has left for humanity.Farnam Street -- Shane Parrish Farnam Street A treasure trove of observations and comments by Mr. Munger, Warren Buffett's investment expert. -- Nancy K. Webman Pensions & Investments All who are interested in finance will want this book... Highly recommended. Choice If you put it down feeling as if you haven't learned enough, blame yourself, not the author. Better Investing Well-organized and thoughtful... Griffin expertly displays how Munger's own ideas both emerged from, and later departed with the intellectual foundations laid by [Ben] Graham. The CharlietonTable of ContentsIntroduction 1. The Basics of the Graham Value Investing System 2. The Principles of the Graham Value Investing System 3. Worldly Wisdom 4. The Psychology of Human Misjudgment 5. The Right Stuff 6. The Seven Variables in the Graham Value Investing System 7. The Right Stuff in a Business Berkshire Math Moats Value Investing vs. Factor Investing Notes Glossary Bibliography

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Book SynopsisAI, Big Data and other 4th Industrial Revolution technologies are poised to wreak havoc in virtually every industry, unlocking huge productivity gains via automation of labor both manual and cognitive. Less discussed are the impacts on workers, who see the value of their skills erode, along with the menace of mass structural unemployment. How can workers assess their vulnerabilities? What can they do to improve their prospects, effective immediately? In this book, you will learn how to:- Survey new tech and decrypt their potential impacts on work - Assess your strengths and weaknesses in the face of AI, the shared economy, and other tech-propelled threats- Foment a battle plan to survive and thrive Ashley Recanati provides guidance for employees to rise above their peers and preserve their value, in a book that will interest managers and scholars, but foremost destined to ordinary workers. Trade Review“The real value of AI Battle Royale is that it casts more light than heat on a topic that is prone to sensationalism and doom-mongering in the mainstream media. … AI Battle Royale represents a huge step towards providing the measured tones we need to discuss societal issues – such as the interaction between technology evolution and employment – with a balanced, objective stance.” (E&T Engineering and Technology, November-December, 2023)Table of Contents

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Book SynopsisWhat do you want to be when you grow up? It''s a familiar question we''re all asked as kids. While seemingly harmless, the question has unintended consequences. It can make you feel like you need to choose one job, one passion, one thing to be about. Guess what? You don''t. Having a lot of different interests, projects and curiosities doesn''t make you a jack-of-all-trades, master of none. Your endless curiosity doesn''t mean you are broken or flaky. What you are is a multipotentialite: someone with many interests and creative pursuits. And that is actually your biggest strength.How to Be Everything helps you channel your diverse passions and skills to work for you. Based on her popular TED talk, Why some of us don''t have one true calling, Emilie Wapnick flips the script on conventional career advice. Instead of suggesting that you specialize, choose a niche or accumulate 10,000 hours of practice in a single area, Wapnick provides a practical framewoTrade Review“Feel-good, encouraging advice on distilling a variety of passions and interests into success. This book is chock full of great exercises and practical advice and we highly recommend picking up a copy. ” — Forbes “We are all unique, so why does there only seem to be one path towards success? How to Be Everything throws out this one-size-fits-all approach and explains how to make our diverse skills sets work for us. — Todd Rose, Harvard University scientist, co-founder and president of the Center for Individual Opportunity, and author of The End of Average “Emilie brings hope, tools, inspiration and affirmation to the most misunderstood and undervalued segment of our society: multipotentialites. I raise my fist in solidarity, and celebrate this groundbreaking book!” — Pamela Slim, author of Body of Work and Escape from Cubicle Nation “If you’ve struggled finding your place in a world that rewards conformity, you know that choosing a single profession isn’t all it’s cracked up to be. You’re no longer alone—Emilie’s HOW TO BE EVERYTHING is a beautiful guide with practical tools to help you find your way without losing yourself.” — Chris Guillebeau, New York Times bestselling author of The Happiness of Pursuit and The $100 Startup How to be Everything helps you understand and process your diverse skills so you don’t have to sacrifice your potential. This book will help you fulfill your biggest dreams; all of them! — Buzzfeed “If you still don’t know what you’re doing with your life, Emilie Wapnick’s new book will make you feel better.” — Bustle “How to Be Everything is an empowering guide...This book is for the kind of people who can’t choose just one path because they aspire to be Art Directors + Restaurant Owners + Teachers + Best-Selling Authors + more all in this lifetime” — Darla Magazine

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Book SynopsisThe New One Minute Manager by Ken Blanchard and Spencer Johnson is a modern update to the classic One Minute Manager, offering simple yet effective leadership techniques.

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Book SynopsisTable of Contents1. The Entrepreneurial Life. 2. Integrity, Ethics and, Social Entrepreneurship. 3. Starting a Small Business. 4. Franchising and Buyouts. 5. The Family Business. 6. Visualizing the Dream: The Business Model and Business Plan 7. The Marketing Plan. 8. The Organizational Plan: Teams, Legal Structures, Alliances, and Directors. 9. The Location Plan. 10. Understanding a Firm's Financial Statements. 11. Forecasting Financial Requirements. 12. A Firm's Sources of Financing. 13. Planning for the Harvest. 14. Building Customer Relationships. 15. Product and Supply Chain Management. 16. Pricing and Credit Decisions. 17. Promotional Planning. 18. Global Opportunities for Small Business. 19. Professional Management and the Small Business. 20. Managing Human Resources. 21. Managing Operations. 22. Managing the Firm's Assets. 23. Managing Risk in the Small Business.

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Book SynopsisGenerative AI and the remote-work revolution show us every day that we''re in a new era. The rules and norms have changed—and so must leadership.And yet, coercive bureaucracy, hierarchy, and control—old ways of thinking and working—are still with us, a deep-seated and powerful legacy. We are living through a profound transition from an old, industrial era to a new one that is digital, transparent, and complex.In this important new book by former dean of Harvard Business School Kim Clark, written with his business school professor son, Jonathan, and management consultant daughter, Erin, the dynamic struggle between two competing paradigms of leadership is compellingly illustrated: an old paradigm that involves control and power over people versus a new one that enables and inspires power through people.With rich examples and stories, the authors show how deeply ingrained the legacy model of leadership remains and how destruc

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Book SynopsisMartin Christopher is Emeritus Professor of Marketing & Logistics at Cranfield School of Management. He also chairs the Advisory Board of the internationally renowned Centre for Logistics and Supply Chain Management. Martin's work in the field has gained international recognition & he's a regular contributor to conferences and workshops around the world.Trade Review“Major world events in recent years – ranging from the Covid-19 pandemic, blockage of the Suez Canal and war in Ukraine – have highlighted the critical role played by logistics and supply chain management in the global economy and have brought these subjects to the forefront of public interest. This important book by one of the leading thinkers in the field is essential reading not just for practitioners and students of these subjects, but for everyone with a keen interest in how logistics activities and supply chain designs shape our everyday lives. The clear text and logical flow of chapters, augmented by a range of interesting and diverse case examples, take the reader on a journey of discovery into how today's supply chains should be structured and managed.” Professor John Mangan, Chair in Marine Transport & Logistics, School of Engineering, Newcastle University, UK “It should not have needed a global pandemic and a war in Europe to raise the importance of building and managing resilient supply chains. The techniques to achieve this are not new, achieving value has always been the goal, and the latest edition of this excellent book lays these out in a clear and compelling manner. It is updated to embrace digitisation, address the sustainability imperative, and is set in today's context of volatility and disruption. Procurement and supply chain professionals can learn from this book as part of their continuing professional development.” Malcolm Harrison, CEO, Chartered Institute of Procurement & Supply “Since the first edition was published thirty years ago, this book has become one of the leading texts on logistics and supply chain management, providing guidance both to students and practitioners. The author provides valuable insights into how performance in these vital business processes can be improved and sustained.” Yossi Sheffi, Eliza Gray II Professor of Engineering Systems, MIT, USA “Martin Christopher's latest book captures the entire evolution of logistics and supply chain thinking and associated concepts through to current times, including digitisation, new business models, sustainability, and perspectives on what we can expect to see in the years ahead. It is comprehensive, and beautifully illustrated with examples and short case studies. A must read for students and managers alike.” Dr John Gattorna, Global Supply Chain ‘thought leader' and Author “Excellence in Supply Chain Management is imperative in today's commercial environment, it is the heartbeat of the enterprise significantly influencing its success / failure and when orchestrated correctly will assure the right balance of growth, cash and cost. The utopia of Supply Chain Excellence requires transparency, real time visibility, collaboration and digital integration end to end to empower relationships with customers and suppliers, thus facilitating optimal fulfilment and perfect order achievement. In this valuable guide the author addresses how end to end processes, systems, tools and competencies must be designed and managed to achieve success in the marketplace.” Stuart Whiting, Senior Vice President, Logistics and Planning, Global Supply Chain, Schneider ElectricTable of Contents1. Logistics, the Supply Chain and Competitive Strategy 2. Delivering Customer Value 3. Going to Market 4. Measuring Logistics Costs and Performance 5. Matching Supply and Demand 6. Creating the Responsive Supply Chain 7. Strategic Lead-Time Management 8. The Synchronous Supply Chain 9. Complexity and the Supply Chain 10. Managing the Global Pipeline 11. Service Logistics 12. Managing Risk in the Supply Chain 13. The Era of Network Competition 14. Overcoming the Barriers to Supply Chain Integration 15. The Sustainable Supply Chain 16. The Digital Supply Chain 17. Sourcing and supply management 18. The Supply Chain of the Future

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Book SynopsisCo-opetition offers a new way of thinking that combines competition and cooperation. It is the first book to adapt game theory to the needs of CEOs, managers and entrepreneurs. Though often compared to games like chess or poker, business is different - people are free to change the rules, the players, the boundaries, even the game itself. The essence of business success lies in making sure you are in the right game. Actively shaping which game you play, and how you play it, is the core of the innovative business strategy laid out in Co-opetition. Barry Nalebuff and Adam Brandenburger, professors at Yale and Harvard, are pioneers in the practice of applying the science of game theory to the art of corporate strategy. They have devised a practice-oriented model to help you break out of the traditional win-lose or lose-lose situations. Dozens of companies - including Intel, Nintendo, American Express and Nutrasweet - have been using the strategies of co-opetition to change their game and enjoy the benefits of win-win opportunities.Trade ReviewSeize on Co-opetition * The Economist *Do read Co-opetition. You will certainly learn a great deal, while having fun at the same time. -- Rudi Bogni * Times Higher Education Supplement *A terrific book! * Tom Peters *

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Book SynopsisA comprehensive playbook for applied design thinking in business and management, complete with concepts and toolkits As many companies have lost confidence in the traditional ways of running a business, design thinking has entered the mix.Table of ContentsAcknowledgments ix Foreword Erik Roth x SCENE 01 There’s No More Business As Usual viii The Butterfly Effect and Long-Range Planning 12 Applied Design Thinking Is Strategic Innovation 16 Time to Think beyond Crisis Mode 18 Changing Management Paradigms 22 SCENE 02 What Is Design Thinking, Really? 26 Is Design Thinking a Science or an Art? 34 Design Thinking Has Been Oversimplified 38 SCENE 03 Applied Design Thinking in Business and Strategy 46 Design Thinking to the Rescue 56 We’ve Lost Touch with What’s around Us 58 Every Future Business Leader Needs to Be a Good Design Thinker 60 The 10 Design Thinking Principles That Redefine Business Management 62 SCENE 04 Introducing the Design Thinking MBA 76 Business Challenge 01: Growth 82 Business Challenge 02: Predictability 94 Business Challenge 03: Change 108 Business Challenge 04: Maintaining Relevance 118 Business Challenge 05: Extreme Competition 126 Business Challenge 06: Standardization 136 Business Challenge 07: Creative Culture 148 Business Challenge 08: Strategy and Organization 156 SCENE 05 Hiring Design Thinkers Is Not Enough; We Need to Create Design Thinking Companies 188 About the Author 203 Photo Credits 204 Index 205

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Book SynopsisAuthor Les McKeown draws on his decades of experience as a CEO and leadership consultant to deliver expert advice on what it takes to be a visionary leader, blending practical advice with illuminating examples from a range of industries.

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Book SynopsisAbsorbing, compelling, and utterly memorable, The Five Temptations of a CEO was like no other business book that came before. Highly sought-after management consultant Patrick Lencioni deftly told the tale of a young CEO who, facing his first annual board review, knows he is failing, but doesn't know why.Table of ContentsTribute vii Foreword ix Introduction xiii The Fable 3 Afterword 103 The Model: A Summary of Why Executives Fail 109 Self-Assessment 121 Acknowledgments 131 About the Author 133

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Book SynopsisMike Brent is a Client and Programme Director at Ashridge. He has worked as a management trainer and consultant with many international companies such as GE, HP, Ericsson, France Telecom, ICI, Volvo and Bang & Olufsen. Fiona Dent is a Director of Executive Education at Ashridge. She has worked with a range of organisations and clients on a national and international basis.  Mike and Fiona are authors of the bestselling FT Publishing title, The Leader's Guide to Influence.Trade Review'A very valuable resource for busy leaders to dip in and out of as time allows.' Dr Mark Pegg, Chief Executive, Leadership Foundation for Higher Education 'Clear and concise with great anecdotes and oozing with experience.' Dr K. D. Akabusi, MBE, MA, FPSA, Executive Director, The Akabusi CompanyTable of ContentsAbout the authors Acknowledgements Introduction Part 1 - YOU 1. Your Reputation 2. Your Career 3. Your Resilience Part 2 – YOUR PEOPLE 4. Coaching 5. Influencing 6. Facilitating 7. Team building 8. Motivation 9. Performance management 10. Conflict management 11. Relational intelligence Part 3 – YOUR BUSINESS 12. Change 13. Derailment 14. Positive leadership behaviour ... And finally References Index

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Book SynopsisW. Warner Burke is the E. L. Thorndike Professor of Psychology and Education and a founder of the graduate programs in social-organizational psychology at Teachers College, Columbia University. Originally educated as a social-organizational psychologist (Ph.D., University of Texas, Austin), Dr. Burke is currently engaged in teaching, research, and consulting. He teaches leadership and organization change and consultation. His research focuses on multi-rater feedback, leadership, organization change, and learning agility. Dr. Burke's consulting experience has been with a variety of organizations in business/industry, education, government, religious, health care systems, and professional services firms. Prior to his move to Teachers College, Dr. Burke was Professor of Management and Chair of the Department of Management at Clark University. Prior to the Clark assignment, Dr. Burke was an independent consultant from 1974 to 1976. For eight years he was a full-time professTable of ContentsPreface xii Part I: The Field of Organization Development Chapter 1: What Is Organization Development? 1 Chapter 2: Organization Development Then and Now 17 Chapter 3: Where Did Organization Development Come From? 45 Chapter 4: Organization Development as a Process of Change 69 Part II: Understanding Organizations: Diagnosis Chapter 5: Defining the Client: A Different Perspective 101 Chapter 6: Understanding Organizations: The Process of Diagnosis 115 Chapter 7: The Burke-Litwin Model of Organizational Performance and Change 145 Chapter 8: Understanding Organizations: Covert Processes 161 Part III: Changing Organizations Chapter 9: Planning and Managing Change 185 Chapter 10: Understanding and Changing Loosely Coupled Systems 209 Chapter 11: Does Organization Development Work? 239 Chapter 12: The Organization Development Consultant 255 Chapter 13: Coaching and Organization Development 281 Conclusion Chapter 14: Organization Development and the Future 307 References 325 Index 355

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Book SynopsisThe New York Times and No. 1 Wall Street Journal bestsellerBlue Ocean Shift is the essential follow-up to the classic Blue Ocean Strategy, the 3.6 million copy global bestseller by world-renowned professors W. Chan Kim and Renee Mauborgne.Drawing on more than a decade of new work, Kim and Mauborgne show you how to move beyond competing, how to inspire people’s confidence and seize new growth, guiding you step by step through how to take your organization from a red ocean, crowded with competition, to a blue ocean of uncontested market space. By combining the insights of human psychology with practical market-creating tools and real-world guidance, Kim and Mauborgne deliver the definitive guide to shift yourself, your team, or your organization to new heights of confidence, market creation and growth. They show why non-disruptive creation is as important as disruption in seizing new growth.Blue Ocean Shift is packed with all-new research and examples of how leaders in diverse industries and organizations made the shift and created new markets by applying the processes and tools outlined in the book. Whether you are a cash-strapped start-up or a large, established company, a non-profit or national government, you will learn how to move from red to blue oceans in a way that builds people’s confidence so that they own and drive the process.With battle-tested lessons learned from successes and failures in the field, Blue Ocean Shift is critical reading for leaders, managers and entrepreneurs alike. You’ll learn what works, what doesn’t, and how to avoid the pitfalls along the way. This book will empower you to succeed as you embark on your own blue ocean journey. Blue Ocean Shift is indispensable for anyone committed to building a compelling future.Table of ContentsSection - i: Preface Unit - 1: PART ONE: Blue Ocean Shift Chapter - 1: Reach Beyond the Best Chapter - 2: The Fundamentals of Market-Creating Strategy Chapter - 3: The Mind of a Blue Ocean Strategist Chapter - 4: Humanness, Confidence, and Creative Competence Unit - 2: PART TWO: The Five Steps to Making a Blue Ocean Shift Unit - 2.1: Step One: Get Started Chapter - 5: Choosing the Right Place to Start Chapter - 6: Constructing the Right Blue Ocean Team Unit - 2.2: Step Two: Understand Where You Are Now Chapter - 7: Getting Clear About the Current State of Play Unit - 2.3: Step Three: Imagine Where You Could Be Chapter - 8: Uncovering the Hidden Pain Points That Limit the Size of Your Industry Chapter - 9: Discovering an Ocean of Noncustomers Unit - 2.4: Step Four: Find How You Get There Chapter - 10: Reconstructing Market Boundaries—Systematically Chapter - 11: Developing Alternative Blue Ocean Opportunities Unit - 2.5: Step Five: Make Your Move Chapter - 12: Selecting Your Blue Ocean Move and Conducting Rapid Market Tests Chapter - 13: Finalizing and Launching Your Blue Ocean Move Section - ii: Epilogue: A National Blue Ocean Shift in Action Section - iii: Notes Acknowledgements - iv: Acknowledgments Section - v: Bibliography Index - vi: Index Section - vii: About the Authors

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Book SynopsisThe Competitive Advantage of Nations is one of the most influential business and management books of all time.Trade Review'America's top business guru...Professor Michael Porter of Harvard Business School is...consultant to the world on what makes economies hum. His status as an international authority on the right way to manage rests on a quarter of a century of mining data from the corporate coalface.' - The Times 'He's one of the two or three so-called gurus on competitiveness who've had more impact over the past 50 years than anyone else.' - Leo Murray, Director, Cranfield School of Management 'Porter (is) the world's foremost authority on corporate strategy.' - South China Morning Post 'Michael Porter is a guru. In the overcrowded parking lot of management gurus he is the flaming red one with a turbo charged, 32 valve, three litre engine, a GURU1 number plate and a CD changer in the boot. Porter, a professor at Harvard Business School, has not only taught generations of ambitious executives how to run business better, but his CV reads more like Henry Kissinger's diary than the life of an average academic.' - Neil Bennett, Sunday Telegraph 'Porter is the undisputed global authority on strategic management thinking and national competitive advantage.' - Carol Kennedy, Business Highlights, Booksellers' Buyers Guide 2000 'Michael Porter reaches his conclusions the old fashioned way: he earns them through solid research. The lessons of the book are sharp and deep.' - Robert M. Solow, Nobel Laureate in Economics, MIT 'The Competitive Advantage of Nations creates a new sphere in economics: an innovative socio-economic approach that will bring fresh insights to economists and industrialists.' - Shinji Fukukawa, Former Vice Minister, MITI, Japan 'A quite extraordinary achievement. The book's influence is certain to be widespread and profound. ' - Sir Christopher Hogg, Non-executive Chairman, Reuteres Holdsins plc, Chairman, Courtaulds plc ' Michael Porter clearly expresses the virtues of competition, innovation and risk-taking. His book offers insightful diagnoses of chronic economic ills and useful guidelines to a more prosperous economy. It should be read by policymakers and citizens alike.' - Senator Bill Bradley 'Michael E. Porter is an undoubted business guru...This book is, by any standards, a tour de force.' - The Good Book Guide 'Porter's prose is clear, his argument is engaging, and his case thoroughly supported by detailed evidence ... as a framework for understanding, and for effective industrial and political decision-making, it remains essential.' - Euroabstracts 'A classic text.' - Dr Ian Smith, Cardiff Business School 'Professor Michael Porter (is) one of the world's most influential authorities on corporate strategy...(the book) stands to become a standard text for the analysis of relative national economic performance.' - Independent on Sunday 'Michael Porter builds up an all-embracing view of economic change that amounts in the end to a powerful analytical framework...he has done for international capitalism what Marx did for the class struggle.' - The Economist 'The Competitive Advantage of Nations pulls off the seemingly impossible. It adds a fresh dimension to the international competitiveness debate, which has been going on since Adam Smith and David Ricardo.' - The Times 'This book can be envisaged to have a major impact on the thinking of management and government policy-makers.' - International Journal of Information Research ManagementTable of ContentsPreface Introduction to 1998 Edition The Need for a New Paradigm PART 1: FOUNDATIONS The Competitive Advantage of Firms in Global Industries Determinants of National Competitive Advantage The Dynamics of National Advantage PART 2: INDUSTRIES Four Studies in National Competitive Advantage National Competitive Advantage in Services PART 3: NATIONS Patterns of National Competitive Advantage: The Early Postwar Years Emerging Nations in the 1970s and 1980s Shifting National Advantage The Competitive Development of National Economies PART 4: IMPLICATIONS Company Strategy Government Policy National Agendas Epilogue Appendices

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Book Synopsis''Life-changing'' Daily ExpressIf you want to take control of your career - and your life - make sure you''re not too busy to read this book.Today''s world is one of too much: too much work to do, too much communication, too much competition, too much uncertainty and too much information. We are striving to keep up, but inevitably we''re falling behind, leaving us with a nagging sense of failure that is hard to shake off. In Busy, Tony Crabbe debunks the myth that satisfaction at work comes from getting everything done.Instead, he demonstrates that what will enable you to thrive is regaining a sense of mastery over your life, focusing on making an impact, engaging with loved ones and creating the momentum necessary to make changes.''You''ll want to ban busy from your vocabulary after reading this delightful takedown of busyness as an excuse . . . a very smart, fun and enlightening read'' Success Magazine

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Book SynopsisWe are now entering a new phase in the establishment of historical organization studies as a distinctive methodological paradigm within the broad field of organization studies. This book serves both as a landmark in the development of the field and as a key reference tool for researchers and students.For two decades, organization theorists have emphasized the need for more and better research recognizing the importance of the past in shaping the present and future. By historicizing organizational research, the contexts and forces bearing upon organizations will be more fully recognized, and analyses of organizational dynamics improved. But how, precisely, might a traditionally empirically oriented disciplinesuch ashistory be incorporated into a theoretically oriented disciplinesuch asorganization studies? This book evaluates the current state of play, advances it and identifies the possibilities the new emergent field offersfor the future. In addition to providing an importanTrade Review"Today, understanding our past is more urgent than ever to inform our future. This book makes a fantastic job of discussing fundamental issues to make sense of history in organization studies. The book is a must-read for all academics who are interested in producing solid organizational studies historical accounts as well as to understand how history has been discussed in organization studies." Professor Rafael Alcadipani, Fundação Getúlio Vargas, FGV-EAESP, São Paulo"The authors in this volume venture audaciously into the interdisciplinary worlds of management studies and history. The outcome is a book which marks a serious advance in showing how business and management can incorporate history more dynamically in research, and benefit greatly as a result."Professor Geoffrey Jones, Isidor Straus Professor of Business History, Harvard Business School"This volume takes an important next step in the further development of the ‘historical turn’ in organization studies by bringing together theoretical, methodological and empirical insights. Through compelling narratives from all parts of society, it demonstrates how the interplay between history and organization studies advances our reflexivity and ability to engage in the future."Professor Majken Schultz, Centre for Organizational Time, Copenhagen Business School"There is a need for historical organization studies. This book not only explains why this is the case but also what it means. The rich collection of empirical examples helps us understand the various approaches that can be taken and how they can contribute to organization studies. Highly recommended reading!"Professor Eero Vaara, Hanken School of Economics and Saïd Business School, University of Oxford"This collection demonstrates the extent to which the promise of Historical Organization Studies – the interplay between creative historical research and innovative organizational theory – is becoming a reality. Along with an introduction by four leading scholars that maps out the intellectual terrain of the field, the chapters demonstrate the variety of different ways in which scholars are integrating history and theory to generate new insights about organizations and organizing. I would especially recommend the volume for early career researchers interested in learning about a dynamic and emerging field of organizational scholarship."Professor Dan Wadhwani, University of Southern California and Copenhagen Business SchoolTable of ContentsPart I: Introduction 1. Historical Organization Studies: Advancing New Directions for Organizational Research Part II: Conceptual Advances 2. Writing the Practices of History 3. Towards a Theory of Historical Reflexivity 4. The Organization-as-Iceberg as a Counter Metaphor 5. Working Towards Critical Historical Studies: An Emancipatory Ontology 6. Don’t Talk about History: Indigenous Views about the Past and their Implication for Organization Studies Part III: Theoretical Applications 7. The Canadian Alouette Women: Reclaiming their Space 8. The Enduring Presence of the Founder: A Historical and Interdisciplinary Perspective on the Organizational Identity of Collection Museums 9. Institutional Entrepreneurship and the Field of Power: The Emergence of the Global Hotel Industry 10. ‘Remember Mackintosh!’ Historical Homology and Historical Affinity in the Design of the Scottish Parliament Building 11. Institutional Change as Historical Confluence: The Development of the Nursing Profession in Japan 12. Studying the Processes of Managerial Legitimacy and Control of Former State-owned Enterprises in Post-communist Societies: A Longitudinal Study Part IV: Conclusion 13. At the Intersection of Theory and History: A Research Agenda for Historical Organization Studies

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Book SynopsisAPMG is a leading global Examination Institute and the Official Accreditor of the UK Government's Cabinet Office and the United Kingdom Accreditation Service (UKAS). They accredit professional training and consulting organizations and manage certification schemes for knowledge-based workers.Richard Smith (Editor) is a specialist in organizational development-related people development issues. He works with clients as diverse as Unilever, Nestle, Mars and Harvard Business School. He is the Chief Examiner for APMG Change Management products and lead author of the first global Change Management Body of Knowledge (CMBoK) for the Change Management Institute. He is also a Fellow of the CIPD.Trade Review"This is a book which would be of principal benefit to people who are beginning to be more responsible for managing significant changes in their organisations. It would also be very useful to anyone further along the path into more senior roles, since it reviews and puts into a practical context a wide range of change, behavioural and management theories.... The book is full of well-researched and academically tested information and practical guidance from successful change managers.... 5 stars: Exceptional, a "must read" for any manager or leader." * Quentin Kopp for the Chartered Management Institute Book Club *"It... includes numerous charts, graphs, and case studies in the course of exploring a change manager's processes. References and insights into how change management concepts can be applied across the board to a wide variety of scenarios makes this a solid reference." * California Bookwatch, The Business Shelf, Midwest Book Review *Table of Contents Chapter - 01: A change management perspective – Richard Smith; Chapter - 02: Defining change – Robert Cole, David King and Rod Sowden; Chapter - 03: Managing benefits: Ensuring change delivers value – Stephen Jenner; Chapter - 04: Stakeholder strategy – Patrick Mayfield; Chapter - 05: Communication and engagement – Ranjit Sidhu; Chapter - 06: Change impact – Caroline Perkins; Chapter - 07: Change readiness, planning and measurement – Nicola Busby; Chapter - 08: Project management: Change initiatives, projects and programmes – Ira Blake; Chapter - 09: Education and learning support – Richard Smith; Chapter - 10: Facilitation – Dan Skelsey; Chapter - 11: Sustaining change – Helen Campbell; Chapter - 12: Personal and professional management – Ray Wicks; Chapter - 13: Organizational considerations – Tim Cole, Martin Lunn, Una McGarvie and Eric Rouhof

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Book SynopsisThriving at work doesn''t require changing who you are- Do brainstorming meetings leave you drained and wishing you''d said more?- Have you been ignored while your extroverted coworkers get praised?- Do you feel like you have to pretend to be someone you''re not in order to get ahead?As an introvert, you may feel like the things you''re best at--deep thinking, keen observation, focused listening, and strategic planning--are not highly valued in your workplace. But just because your greatest strengths are internal doesn''t mean your workplace doesn''t need them. In fact, your invisible skills are essential to any business''s success! And the key to your personal success is not trying to be someone else but being 100% yourself. Backed by research, case studies, and personal observation, communication expert Dr. Mike Bechtle shows you how to capitalize on your unique strengths so that you can reach your full potential with confidence and auth

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Book SynopsisAn invigorating exploration of impactful feminist movements and strategies for replicating their success In The Everyday Feminist: The Key to Sustainable Social Impact-Driving Movements We Need Now More than Ever, accomplished feminist activist and executive Latanya Mapp Frett delivers a powerful and practical exploration of the factors that make a feminist social movement impactful in its place and time. In the book, you''ll discover popular and not-so-popular social movements and the leaders, art, research, and narratives that drove them. The author explains what made these social movements so effective and explains the steps that organizations, nonprofits, and social impact professionals can take to replicate that success on the ground and in the present. The book also includes: Discussions of the importance of feminist funds in bankrolling critical feminist movements Explanations of the roles played by men and boys in builTable of ContentsPreface xvii Acknowledgments xix Foreword xxi Introduction: My Story and Challenging the Feminist Funding Gap xxv Part I The Underappreciated, Under-Resourced But Overachieving Everyday Feminist 1 Chapter 1 What Is an Everyday Feminist and Why Do They Matter for Social Impact? 3 Chapter 2 Leading Social Movements for Sustainable Impact 21 Chapter 3 How We're Failing to Fund Our Most Powerful Change Agents--Everyday Feminists 39 Part II The Everyday Feminist in Action 51 Chapter 4 Stay in the Game Even When You Win 53 Chapter 5 If It Walks and Talks Like a Feminist Leader, Follow 67 Chapter 6 Feminists Work for Men and Boys, Too 77 Chapter 7 The Closer You Are to Impact Matters 89 Chapter 8 Remember the Past . . . to Craft the Future 103 Chapter 9 If the System Is Broke, Let a Feminist Fix It--In Any Sector 115 Chapter 10 Quality Partnership Is a Thing: Take Real and Unique Steps Together 127 Chapter 11 Start Feminism Young 141 Part III Getting on Board with the Everyday Feminist 151 Chapter 12 Why You Need the Everyday Feminist 153 Chapter 13 Why Everyday Feminists Need You 161 Chapter 14 Don't Re-create the Wheel: The Role of Feminist Funds 167 Conclusion: Unleashing the Power of the Everyday Feminist for Us and Our World 177 Notes 185 Resources 195 About the Author 199 Index 201

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Book SynopsisPresents an ultimate theory of knowledge-based management and organizational knowledge creation based on empirical research and an extensive literature review. It explores knowledge management as a global concept and is relevant to any company that wants to prosper and thrive in the global knowledge economy.Trade Review"Nonaka and his co-authors must be congratulated on developing an understanding of this ephemeral concept of knowledge, and on widening it out beyond business objectives to general wellbeing." - Gordon Harris, Professional ManagerTable of ContentsIntroduction Characteristics of Knowledge The Theoretical Framework Vision and Driving Objectives: Values for the Common Good Eisai Honda Implications Ba Mayekawa Manufacturing Co., Ltd Kumon Implications Dialogue and Practice: Leveraging Organizational Dialects Seven-Eleven Japan Muji Implications Dynamic Knowledge Assets in Process YKK JFE: Synthesizing Experience Implications Leadership: Fostering Distributed Excellence in the Organization Canon Toyota Prius Implications Conclusions

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Book SynopsisAlan Smith is Head of Visual and Data Journalism at Financial Times. A data visualization specialist, he writes the FT's popular Chart Doctor column. Alan is an experienced presenter, having lectured extensively on how to communicate with data. His TEDx talk, Why you should love statistics, was a TED.com featured talk in 2017. Previously, he worked at the UK's Office for National Statistics, where he founded its award-winning Data Visualisation Centre. Alan received a BA in geography from the University of Lancaster and holds an MSc in GIS from Salford University. He was appointed Officer of the Order of the British Empire (OBE) in Queen Elizabeth II's 2011 Birthday Honours list.Table of ContentsForeword Acknowledgements 1. Why you need this book 2. Why charts matter PART 1 - KNOW YOUR CHARTS 3. The FT Visual Vocabulary 4. Charts of magnitude 5. Charts of change over time 6. Charts of correlation 7. Charts of distribution 8. Charts of flow 9. Charts of ranking 10. Charts of deviation 11. Charts of part to whole 12. Spatial is special PART 2 - PUTTING CHARTS TO WORK 13. Using the Visual Vocabulary in your own organisation 14. The science behind good charts 15. Scales of justice, axes of evil 16. The best charts are well written 17. Designing for charts 18. Visualising uncertainty - a case study

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Book SynopsisGain a strong understanding of the importance of business ethics, sustainability, and stakeholder management from a strong managerial perspective with Carroll, Brown and Buchholtz's BUSINESS AND SOCIETY: ETHICS, SUSTAINABILITY, AND STAKEHOLDER MANAGEMENT, 10E. You will discover, first-hand, how today's most successful business decision makers both balance and protect the interests of various stakeholders, including investors, employees, consumers, the community, and the environment. You learn how strong business decisions making skills are particularly critical as businesses recover from a perilous financial period. You also examine the social, legal, political, and ethical responsibilities of a business to all external and internal groups that have a stake, or interest, in that business. In addition, BUSINESS AND SOCIETY: ETHICS, SUSTAINABILITY, AND STAKEHOLDER MANAGEMENT, 10E is available with MindTap, an integrated text and online learning solution that enhances understanding of couTable of ContentsPart I: BUSINESS, SOCIETY, AND STAKEHOLDERS. 1. The Business and Society Relationship. 2. Corporate Social Responsibility, Citizenship, and Sustainability. 3. The Stakeholder Approach to Business, Society, and Ethics. Part II: CORPORATE GOVERNANCE AND STRATEGIC MANAGEMENT ISSUES. 4. Corporate Governance: Foundational Issues. 5. Strategic Management and Corporate Public Affairs. 6. Risk, Issue, and Crisis Management. Part III: BUSINESS ETHICS AND LEADERSHIP 7. Business Ethics Essentials 8. Managerial and Organizational Ethics. 9. Business Ethics and Technology. 10. Ethical Issues in the Global Arena. Part IV: EXTERNAL STAKEHOLDER ISSUES. 11. Business, Government, and Regulation. 12. Business Influence on Government and Public Policy. 13. Consumer Stakeholders: Information Issues 14. Consumer Stakeholders: Product and Service Issues. 15. Sustainability and the Natural Environment. 16. Business and Community Stakeholders. Part V: INTERNAL STAKEHOLDER ISSUES. 17. Employee Stakeholders and Workplace Issues. 18. Employee Stakeholders: Privacy, Safety, and Health. 19. Employment Discrimination and Workplace Diversity Cases.

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Book Synopsis

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Book SynopsisDr John Blakey is the UK's leading executive coach for purpose-driven CEOs and the founder of The Trusted Executive. An authority on purpose-driven leadership, his expertise is sought-after by ambitious leaders aiming to be a force for good and achieve the triple bottom line: profit, people and planet. With a unique track record as a pioneering coach, global thought leader and former FTSE 100 international managing director, John has worked with over 130 CEOs around the globe, including the leaders of gold-medal-winning Team GB Olympic squads, title-winning premiership football clubs and England cricket. He is the author of The Trusted Executive, also published by Kogan Page. He is based in Solihull, UK.

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