Business, Finance & Law Books

18829 products


  • Mastering Hurst Cycle Analysis

    Harriman House Publishing Mastering Hurst Cycle Analysis

    1 in stock

    Book SynopsisOne of the best classical methods of technical analysis brought up to dateThis book offers a modern treatment of Hurst''s original system of market cycle analysis. It will teach you how to get to the point where you can isolate cycles in any freely-traded financial instrument and make an assessment of their likely future course.Although Hurst''s methodology can seem outwardly complex, the logic underpinning it is straightforward. With practice the skill needed to conduct a full cycle analysis quickly and effectively will become second nature. The rewards for becoming adept are high conviction trades, tight risk management and mastery of a largely non-correlated system of analysis.In this extensive step-by-step guide you will find a full description of the principal tools and techniques taught by Hurst as well as over 120 colour charts, together with tables and diagrams. The Updata and TradeStation code for all of the indicators shown is also included.Find out more at: https://notes.hurstcycles.com/Table of ContentsAbout the author Acknowledgments and thanks Introduction 1. The Properties Of Cycles Introduction Basic Quantities Visualising Period and Amplitude How Cycles Combine Properties of Market Cycles Conclusion 2. Basic Tools I: Valid Trendlines Trend and Trendlines The Concept of Trendlines Trend Direction Trend Strength The Real Nature of Trend The Valid Trendline (VTL) The Key Role Played by VTLs Conclusion 3. Basic Tools II: Displaced Cycles - The FLD Introduction Properties of the FLD Plotting the FLD Applying FLDs FLD Combinations Conclusion 4. Isolating Market Cycles I Introduction Cycle Envelopes Phasing Analysis Set Up Conducting a Phasing Analysis Conclusion 5. Isolating Cycles II Introduction Spectral Analysis Phasing Analysis - Daily Chart Conclusion 6. Selection, Set Up And Entry Introduction Creating a Shortlist Scanning Charts Entering the Trade Short Selling Conclusion 7. Managing Open Positions Introduction Case Study - JP Morgan Chase 2002/2003 Conclusion 8. RSI And Elliott Wave Introduction RSI and Elliott Wave - The Basics Case Study I: Gold, November 2008 Case Study II: Euro/USD, January 2010 Conclusion Conclusion Appendices Appendix 1: Elliott Wave Patterns Appendix 2: FLD Code Appendix 3: Inverse Moving Average Code Appendix 4: Cycle Envelope Code Appendix 5: Diamonds Grid and Numbers Appendix 6: Final Diamond Placement Code Appendix 7: Discrete Fourier Transform Code Appendix 8: Volatility Index code Recommended further reading The Sentient Trader Index

    1 in stock

    £48.75

  • Retrospectives Antipatterns

    Pearson Education (US) Retrospectives Antipatterns

    1 in stock

    Book SynopsisAino Vonge Corry, independent consultant, has facilitated retrospectives for over a decade, written about facilitation for almost as long, and spoken widely and taught courses worldwide on the subject. She holds a PhD in computer science with a focus on design patterns in object-oriented design and OO language constructs: pattern-glasses that have been invaluable in formulating experience for others to learn from. She has taught for over two decades, in both university and industry settings.Table of ContentsForeword xvPreface xviiAcknowledgments xxxvAbout the Author xxxvii The Story Begins 1Part I: Structural Antipatterns 2Chapter 1: Wheel of Fortune 4 Context 6 General Context 7 Antipattern Solution 7 Consequences 7 Symptoms 8 Refactored Solution 9 Online Aspect 12 Personal Anecdote 13 Chapter 2: Prime Directive Ignorance 16 Context 18 General Context 20 Antipattern Solution 21 Consequences 21 Symptoms 22 Refactored Solution 22 Online Aspect 23 Personal Anecdote 23 Chapter 3: In the Soup 26 Context 28 General Context 28 Antipattern Solution 29 Consequences 29 Symptoms 30 Refactored Solution 30 Online Aspect 34 Personal Anecdote 34 Chapter 4: Overtime 36Context 38 General Context 39 Antipattern Solution 39 Consequences 39 Symptoms 40 Refactored Solution 40 Online Aspect 43 Personal Anecdote 43 Chapter 5: Small Talk 46 Context 48 General Context 48 Antipattern Solution 48 Consequences 49 Symptoms 49 Refactored Solution 49 Online Aspect 51 Personal Anecdote 51 Chapter 6: Unfruitful Democracy 54 Context 56 General Context 56 Antipattern Solution 57 Consequences 57 Symptoms 58 Refactored Solution 58 Online Aspect 60 Personal Anecdote 61 Chapter 7: Nothing to Talk About 62 Context 64 General Context 64 Antipattern Solution 64 Consequences 65 Symptoms 65 Refactored Solution 65 Online Aspect 70 Personal Anecdote 71 Chapter 8: Political Vote 74 Context 76 General Context 77 Antipattern Solution 77 Consequences 78 Symptoms 78 Refactored Solution 78 Online Aspect 79 Personal Anecdote 79 Part II: Planning Antipatterns 80Chapter 9: Team, Really? 82 Context 84 General Context 85 Antipattern Solution 85 Consequences 85 Symptoms 86 Refactored Solution 86 Online Aspect 87 Personal Anecdote 88 Chapter 10: Do It Yourself 90 Context 92 General Context 92 Antipattern Solution 92 Consequences 93 Symptoms 93 Refactored Solution 94 Online Aspect 96 Personal Anecdote 96 Chapter 11: Death by Postponement 98 Context 100 General Context 100 Antipattern Solution 100 Consequences 101 Symptoms 101 Refactored Solution 102 Online Aspect 103 Personal Anecdote 104 Chapter 12: Get It Over With 106 Context 108 General Context 108 Antipattern Solution 108 Consequences 109 Symptoms 109 Refactored Solution 109 Online Aspect 110 Personal Anecdote 111 Chapter 13: Disregard for Preparation 114 Context 116 General Context 117 Antipattern Solution 118 Consequences 118 Symptoms 119 Refactored Solution 120 Online Aspect 122 Personal Anecdote 123 Chapter 14: Suffocating 124 Context 126 General Context 127 Antipattern Solution 127 Consequences 127 Symptoms 127 Refactored Solution 128 Online Aspect 128 Personal Anecdote 129 Chapter 15: Curious Manager 130 Context 132 General Context 132 Antipattern Solution 133 Consequences 133 Symptoms 133 Refactored Solution 133 Online Aspect 134 Personal Anecdote 134 Chapter 16: Peek-A-Boo 136 Context 138 General Context 138 Antipattern Solution 139 Consequences 139 Symptoms 140 Refactored Solution 140 Online Aspect 143 Personal Anecdote 143 Part III: People Antipatterns 146Chapter 17: Disillusioned Facilitator 148 Context 150 General Context 151 Antipattern Solution 151 Consequences 151 Symptoms 151 Refactored Solution 152 Online Aspect 153 Personal Anecdote 153 Chapter 18: Loudmouth 156 Context 158 General Context 158 Antipattern Solution 158 Consequences 159 Symptoms 160 Refactored Solution 160 Online Aspect 162 Personal Anecdote 162 Chapter 19: Silent One 166 Context 168 General Context 168 Antipattern Solution 169 Consequences 169 Symptoms 169 Refactored Solution 170 Online Aspect 171 Personal Anecdote 172 Chapter 20: Negative One 174 Context 176 General Context 176 Antipattern Solution 176 Consequences 177 Symptoms 177 Refactored Solution 177 Online Aspect 179 Personal Anecdote 180 Chapter 21: Negative Team 182 Context 184 General Context 184 Antipattern Solution 184 Consequences 185 Symptoms 185 Refactored Solution 186 Online Aspect 187 Personal Anecdote 187 Chapter 22: Lack of Trust 188 Context 190 General Context 191 Antipattern Solution 191 Consequences 191 Symptoms 191 Refactored Solution 192 Online Aspect 197 Personal Anecdote 197 Chapter 23: Different Cultures 202 Context 204 General Context 204 Antipattern Solution 204 Consequences 205 Symptoms 205 Refactored Solution 205 Online Aspect 207 Personal Anecdote 207 Chapter 24: Dead Silence 210 Context 212 General Context 212 Antipattern Solution 213 Consequences 213 Symptoms 214 Refactored Solution 214 Online Aspect 216 Personal Anecdote 216 Conclusion 219 References 221Index 225

    1 in stock

    £19.54

  • My Life in Advertising and Scientific Advertising

    NTC Publishing Group,U.S. My Life in Advertising and Scientific Advertising

    1 in stock

    Book SynopsisGain a lifetime of experience from the inventor of test marketing and coupon sampling -- Claude C. Hopkins. Here, you'll get two landmark works in one, and discover his fixed principles and basic fundamentals that still prevail today.

    1 in stock

    £12.34

  • The Deportation Machine

    Princeton University Press The Deportation Machine

    10 in stock

    Book SynopsisTrade Review"Finalist for the Los Angeles Times Book Prize in History""Winner of the Henry Adams Book Prize, Society for History in the Federal Government""Winner of the PROSE Award in North American History, Association of American Publishers""Honorable Mention for the Theodore Saloutos Book Award, Immigration and Ethnic History Society""Finalist for the Shapiro Book Prize, The Shapiro Center for American History and Culture at The Huntington""In his superbly researched and briskly narrated The Deportation Machine, Adam Goodman, an assistant professor of history and Latin American and Latino studies at the University of Illinois at Chicago, comprehensively recasts the way we think about expulsions from the US and their effects."---Julia Preston, New York Review of Books"Could not be timelier. The Deportation Machine provides new, crucial insights into the history of migrant expulsion and the origins of today's crises."---Hilary Goodfriend, NACLA Report on the Americas"The Deportation Machine is the first book to measure accurately the magnitude of exclusion and removal in modern American history. With painstaking archival work, Goodman tracks the true, and truly devastating, extent of removal policies. He makes an essential contribution."---Allison Brownell Tirres, Public Books"Adam Goodman, a professor at the University of Illinois at Chicago, examines how immigration policies and practices have been shaped as much by those who interpret, administer, execute and enforce the laws as by those who write them. . . . Although these measures may appear extreme, distasteful and even un-American, they are, Goodman reminds us, a continuation rather than a deviation from past practices."---David Nasaw, New York Times Book Review"[A] superb history. . . . The Deportation Machine unearths policies and practices that have received scant attention and contributes immeasurably to our understanding of the dark side of immigration policy."---Susan Hartmann, H-Net Reviews"Deportation policy in the United States is nonsensical because it is determined by two opposing impulses: racist hate and greed. We want immigrants because they do cheap work we won’t do ourselves, but we don’t want them because they represent, in the eyes of some Americans, a threat to our way of life. . . . Goodman is sharp on this contradiction. He demonstrates that the federal government’s immigration policy emerges from a desire both to control the borders and to cater to employers, who want to maintain a ‘well-regulated, exploitable migrant labor force."---Rachel Nolan, Harper's Magazine"Exacting study of the historical roots of U.S. deportation policies. . . . [Goodman] confidently handles arcane historical details and a volatile subject. A well-researched historical discussion with clear current relevance." * Kirkus Reviews *"Adam Goodman’s The Deportation Machine offers an expansive, readable, and thought-provoking rethinking of the history of deportation in the United States. . . . [A] sweeping, engaging overview of U.S. deportation that will encourage scholars of immigration and the state to think differently about practices of exclusion today."---Abigail Andrews, American Journal of Sociology"Indeed, there is now a burgeoning critical deportation literature in law, history, and the social sciences. In The Deportation Machine, Adam Goodman offers a powerful, well-written, thoughtful addition to this emerging body of work."---Daniel Kanstroom, Western Historical Quarterly"For sociologists and political scientists studying deportation, the book provides a clear and expansive narrative about the ways in which formal deportation, voluntary departure and self-deportation feed into each other and have profoundly shaped the way non-citizens are deported from the United States from the late 19th century to present day."---Laura Cleton, International Migration"Goodman’s analysis of the human costs of the business of deportation represents another critical contribution to our understanding of expulsion and of the role that profits play in keeping the deportation machine functioning. . . . [An] engaging and beautifully written book."---Maddalena Marinari, California History"A fine and comprehensive history of deportations from the United States."---Raymond L. Cohn, EH.net

    10 in stock

    £33.25

  • Liquidated

    Duke University Press Liquidated

    3 in stock

    Book SynopsisAn ethnography of Wall Street, investment bankers and the cultural logics of finance.Trade Review“Karen Ho has picked an excellent time to publish her fascinating new study . . . of Wall Street banks. . . . As field-sites go, Wall Street is not classic anthropological territory: ethnographers typically work in remote, third-world societies. . . . Ho nevertheless embarked on her study in classic anthropological manner: by blending into the background, listening intently, in a non-judgmental way – and then trying to join up the dots to get a ‘holistic’ picture of how the culture works. That patient ethnographic analysis has produced a fascinating portrait that will be refreshingly novel to most bankers.” -- Gillian Tett * Financial Times *“Ho's study shows the intense competitiveness that is instilled in these primarily Ivy League recruits even before they are finished with their Bachelor's degrees. And she examines the myth that stockowners and companies are best served by maximizing shareholder profits. If anything, this book gives faces to the people who work in that abstract entity called Wall Street that seems to affect our world so much of late. I highly recommend it, especially if you have no idea how the world of high finance operates.” -- James Franco * Huffington Post *“After several decades when anthropologists at last overcame their inhibitions concerning the study of money, Karen Ho’s book . . . seems to mark a coming of age for the contemporary discipline. . . . The intelligence of its author shines through Liquidated. . . . I found it rewarding to read and reflect on, a landmark in the burgeoning anthropology of money.” -- Keith Hart * American Ethnologist *“The book’s great strength lies in Ho’s careful observation of the means by which people succeed or fail on Wall Street, as she punctures many of the assumptions about how markets work.” -- Keir Martin * TLS *“[A] unique portrait of the industry that asks pertinent questions about constant change, job insecurity, and the banker’s identity. . . . Liquidated: An Ethnography of Wall Street asks many questions that those who work in the investment field should ask themselves. . . . Although many in the financial industry will not agree with Ho’s hypotheses and conclusions, they will be challenged by the questions she raises and enthralled by the body of fieldwork she presents.” -- Janet J. Mangano * Financial Analysts Journal *“Ho’s refreshing ethnography of the daily lives of Wall Street investment bankers . . . outlines a web of practices, beliefs and structures that may be vital to understanding what keeps the market system in place despite built-in instabilities.” * Publishers Weekly *“Karen Ho is my hero. . . . Her ethnography of investment bankers in the late 1990s, Liquidated, depicts the bravado, callousness, and contradictions that are the hallmarks of investment banking culture.” -- Mitchel Y. Abolafia * American Journal of Sociology *“Liquidated is an interesting description of many of the practices and orientations that exist in large investment banks, one that confirms what the reader may suspect: that these institutions are forcing-grounds for the sort of hubris and invulnerability that goes with the phrase ‘Masters of the Universe’, the incomprehensible money that sales staff receive, and the idea that they are ‘doing God’s work’. It also, however, indicates the reverse of the strength of the social studies of finance. Liquidated may help explain why those in investment banks think and operate in the ways that they do.” -- James G. Carrier * Journal of the Royal Anthropological Institute *“Liquidated is a must-read book for anyone interested in how legions of recruits from Ivy League colleges come to espouse and enact the twisted bundle of class interests and market ideology that constitutes neoliberal capitalism.” -- Kathryn Dudley * American Studies *“The book contains many wonderful insights, and is a veritable mine of quotations from Wall Street participants. . . . The book is, moreover, extremely well written throughout . . . . [A]n informed and informative text.” -- Brett Christophers * Environment and Planning A *“Although written for a mostly academic audience, the book becomes easily digestible because of the summaries Ho adds in each section. She connects well the main theme throughout any areas of the book. Ho’s views should not be considered ‘anti-Wall Street’ but viewed as an analysis of Wall Street’s effect on the American community and the financial markets. This book should be read by Wall Street investment bankers and corporate managers to better understand the social values and responsibilities of corporations and the role that they play in the American community.” -- Linda Kee-Koa * International Examiner *“[E]ngaging and hard to put down. . . Karen Ho’s book is a must-read for anyone contemplating joining one of the major global banks. . . . Actually, even faculty of our elite schools are starting to question why so many of their graduates end up in finance. Karen Ho’s book should be required reading for students and faculty at these schools.” -- Ben Lorica * Quant Network *Table of ContentsAcknowledgments ix Introduction: Anthropology Goes to Wall Street 1 1. Biographies of Hegemony: The Culture of Smartness and the Recruitment and Construction of Investment Bankers 39 2. Wall Street's Orientation: Exploitation, Empowerment, and the Politics of Hard Work 73 3. Wall Street Historiographies and the Shareholder Value Revolution 122 4. The Neoclassical Roots and Origin Narratives of Shareholder Value 169 5. Downsizers Downsized: Job Insecurity and Investment Banking Corporate Culture 213 6. Liquid Lives, Compensation Schemes, and the Making of (Unsustainable) Financial Markets 249 7. Leveraging Dominance and Crises through the Global 294 Notes 325 References 353 Index 369

    3 in stock

    £22.79

  • Economics for the IB Diploma Coursebook with

    Cambridge University Press Economics for the IB Diploma Coursebook with

    15 in stock

    Book SynopsisDevelop the next generation of economic minds with this thought-provoking series for first examinations 2022. Written by a highly experienced author, teacher, former IB Economics Chief Examiner and current senior examiner, the third edition has been fully updated to meet the requirements of the new guide for first examinations in 2022. It is a thought-provoking account of economic theory and policy with numerous real-world applications, encouraging international-mindedness, development of critical and independent thinking, and inquiry-based learning. This all-in-one print and digital coursebook includes a broad variety of features ensuring students will flourish in the subject and apply their skills in a diverse and practical way. Answers to coursebook activities are found in the teacher''s resource.

    15 in stock

    £43.46

  • Cool

    ME - Fordham University Press Cool

    1 in stock

    Book SynopsisA narrative history of the development of air conditioning from its beginnings to its current state, with an emphasis on its reception by members of the public.Trade Review"Fascinating ... examines the technology and its penetration into American life." -First Things "Cool: How Air Conditioning Changed Everything provides history readers and social science students alike with a review of how air conditioning evolved and changed life in America, and is recommended not just for college collections but for any seeking a pairing of history and lively social insights." -Midwest Book Review "Charming ... Much fun ... short, sharp micro-history." -New Scientist "... A lively and endlessly informative tale about how air conditioning happened scientifically and what it has done for and to us." -The Common Reader "A look at our love affair with air-conditioning ... breezily anecdotal." -The New York Times "COOL tells the surprisingly suspenseful story of the development and gradual adoption of air conditioning in the United States. The puckish Basile is more than up to the task, and his copious research pays off: Not only is COOL an informative read, each chapter is strewn with more anecdotes than there are sprinkles on an ice cream cone. Some are hilarious; others, jaw-dropping. Best of all, each chapter leaves you wanting more." -American Scientist "Some surprising things you probably don't know about air conditioning." -Los Angeles Times "Snarky ... entertaining." -Weekly Standard "The all-encompassing guidebook to the history of air conditioning, chronicling the numerous gimmicks, failed attempts, con jobs, and eventual successes ... a surprisingly interesting journey." -San Francisco Book Review "A joy ... I wish you coolth!" -KCRW-FMTable of ContentsIntroduction 1. Ice, Air, and Crowd Poison 2. The Wondrous Comfort of Ammonia 3. For Paper, Not People 4. Coolth: Everybody's Doing It 5. Big Ideas. Bold Concepts. Bad Timing. 6. From Home Front to Each Home 7. The Unnecessary, Unhealthy Luxury (that No One would Give Up)

    1 in stock

    £16.14

  • Research Handbook of Investing in the Triple

    Edward Elgar Publishing Ltd Research Handbook of Investing in the Triple

    Book SynopsisThe triple bottom line has become the standard modus operandi for assessing the sustainability of financial markets, industries, institutions and corporations. This Research Handbook provides the most recent developments, current practices and new initiatives related to sustainable finance and impact investing. In doing so, it demonstrates how the triple bottom line principle can be used to design sustainable strategies for firms, markets and the economy as a whole. The Handbook covers aspects of socially responsible investment, finance and sustainable development, corporate socially responsible banking, green bonds and sustainable financial instruments. Comprising 20 topical chapters from experts in the field, this Handbook is a comprehensive investigation of financial services and products that help cope with sustainable investing and climate risk management. Chapters discuss the role of regulation framework in guaranteeing the stability and resilience of financial markets and offer insight into governance issues including the management of organizational risks, CSR culture, and social-impact investing culture. An essential reference for scholars and students, the multidisciplinary approach covers business, finance, accounting, management and entrepreneurship. Practitioners such as financial analysts, rating agencies and regulators will also find this an accessible read for exploring the possibilities the triple bottom line principle can provide.Contributors include: M. Amidu, W.R. Ang, M. Ariff, F. Aubert, H. Bassan, F. Bazzana, K. Berensmann, N. Boubakri, E. Broccardo, F. Dafe, F. de Mariz, K. Delchet-Cochet, M. Dempsey, G.N. Dong, K.U. Ehigiamusoe, J. Fouilloux, R. Gabriele, J.-F. Gajewski, J. Grira, K. Gupta, H. Issahaku, L. Kermiche, H.H. Lean, K.T. Liaw, N. Lindenberg, J.R. Mason, M. Mazzuca, R. McIver, C. Nitsche, G. Porino, J.M. Puaschunder, J.R.F. Savoia, M. Schröder, V. Tankoyeva, J.-L. Viviani, L.-C. Vo, O. Weber, A. ZareiTable of ContentsContents: Part I Sustainability, Financial Stability and Fraud 1. Financial Regulation and Fraud in CO2 Markets Joseph R. Mason 2. How to Better Detect Cases of Financial Reporting Fraud: Some New Findings from Earnings Restatements François Aubert, Jean-François Gajewski and Lamya Kermiche 3. Fostering green investment decisions: the real option approach Jessica Fouilloux and Jean-Laurent Viviani 4. Exchange Rate Instability: Relative Volatility, Risk and Adjustment Speed Mohamed Ariff and Alireza Zarei 5. Financial Instability: Economic and Financial Perspectives Michael Dempsey 6. The Stability of Financial System: An Analysis of the Determinants of Russian Bank Failures Viktoryia Tankoyeva, Flavio Bazzana and Roberto Gabriele 7. Sovereign Wealth Funds and Macroeconomic Stability: Before and After their Establishments Kizito Uyi Ehigiamusoe and Hooi Hooi Lean Part II Sustainability and Financial Markets 8. Financial Markets like Potter’s Hands? Rethinking Finance for Sustainability in a Civil Society Perspective Giulia Porino 9. An Alternative Way to Think of Finance: The Case of Innovative, Sustainable Financial Instruments Eleonora Broccardo and Maria Mazzuca 10. The Market Premium of Sustainability in Health-Care Sector Firms Gang Nathan Dong 11. Environmental Sustainability and Inter- and Intra- Industry Variation in Stock Returns: International Evidence Harjap Bassan, Kartick Gupta and Ron P. McIver 12. The Role of Financial Markets in Promoting Sustainability – A Review and Research Framework Mohammed Amidu and Haruna Issahaku 13. Financial Innovation with a Social Purpose: The Growth of Social Impact Bonds Frédéric de Mariz and José Roberto Ferreira Savoia 14. Asset Allocation and Green Bond Market K. Thomas Liaw 15. Demystifying Green Bonds Kathrin Berensmann, Florence Dafe and Nannette Lindenberg Part III CSR and Socially Responsible Investment 16. Models of Corporate Socially Responsible Banks: Financial Cooperatives, Islamic Banks, and Micro-Finance Institutions Narjess Boubakri and Jocelyn Grira 17. CSR Implementation in French SMEs: An Adapted Framework Karen Delchet-Cochet and Linh-Chi Vo 18. The Performance, Volatility, Downside Risk and Persistence of Socially Responsible Investments in Korea and the Impact of Korea Green New Deal Wei Rong Ang and Olaf Weber 19. Are SRI Funds Conventional Funds in Disguise or Do They Live up to Their Name? Christin Nitsche and Michael Schröder 20. Socio-psychological Motives of Socially Responsible Investors Julia M. Puaschunder Index

    £47.45

  • The CEO Test: Master the Challenges That Make or

    Harvard Business Review Press The CEO Test: Master the Challenges That Make or

    1 in stock

    Book SynopsisNamed to the longlist for the 2021 Outstanding Works of Literature (OWL) Award in the Leadership categoryAre you ready to lead? Will you pass the test?Despite all the effort through the years to understand what it takes to be an effective leader, the challenges of leadership remain enormously difficult and elusive; even today, most CEOs don't last five years in the job. The demands to deliver at a consistently high level can be unforgiving.The loneliness. The weight of responsibility. The relentless second-guessing and criticism. The pressure to build all-star teams. The 24/7 schedule that requires superhuman stamina. The tough decisions that often leave no one happy. The expectation to always have the right answer when it can be hard just to know the right question.These challenges are brought into their highest and sharpest relief in the corner office, but they are hardly unique to chief executives. All leaders face their own version of these tests, and the authors draw on the distilled wisdom, stories, and lessons from hundreds of chief executives to show how every aspiring leader can master these challenges and lead like a CEO. These foundational leadership skills will make all aspiring executives more effective in their roles today and lift the trajectory of their careers.The CEO Test is the authoritative, no-nonsense insider's guide to navigating leadership's toughest challenges, brought to you by authors uniquely qualified to tell the stories. Adam Bryant has conducted in-depth interviews with more than 600 CEOs. Kevin Sharer spent more than two decades as president and then CEO of Amgen, where he led its expansion from $1 billion in annual revenues to nearly $16 billion. He has served on many boards and is a sought-after mentor for CEOs of global companies.Leadership is getting harder as the speed of disruption across all industries accelerates. The CEO Test will better prepare you to succeed, whether you're a CEO or just setting out to become one.Trade ReviewShortlisted for the Outstanding Works of Literature (OWL) Award in the Leadership Category"I would comfortably recommend this book to anyone from business school students to CEOs in the most successful organizations, anyone who desires to embody the qualities of authentic leadership." — The LaddersAdvance Praise for The CEO Test:"Adam Bryant and Kevin Sharer make a brilliant, inspired team. Bryant brings a vast mental database of more than six hundred structured conversations with elite leaders, combined with a gift for weaving smart, lucid prose. Sharer brings decades of strategic experience, including as CEO of Amgen, which became one of the world's first truly great and enduring biotechnology companies. I just love the idea of bringing Bryant's incisive insight together with Sharer's practical wisdom to address the vexing challenges of leadership." — Jim Collins, author, Good to Great; coauthor, Built to Last and Beyond Entrepreneurship 2.0"Sharer and Bryant mine insights from hundreds of CEOs to identify universal lessons that will help leaders at all levels become more effective. They steer clear of the truisms and platitudes that are all too common in leadership books and instead rely on their genuine journalistic curiosity and a gift for pattern-spotting—along with memorable stories—to bring the essential challenges of leadership to life." — Meredith Kopit Levien, CEO, The New York Times Company"The CEO Test provides an honest, candid approach to the countless issues that leaders at all levels might face. It's a must-read, whether you’re in the CEO seat today or aspire to be in it in the future." — Stephen J. Squeri, Chairman and CEO, American Express"Bryant and Sharer have captured the essence of successful leadership. Their examples are equally applicable to companies large and small and to leaders of all functions and levels, from the C-suite to entry level." — Ellen J. Kullman, former Chairman and CEO, DuPont; CEO, Carbon"As two astute observers and successful practitioners of the art themselves, Bryant and Sharer have crafted a magnificently insightful guide to great leadership. The CEO Test should be required reading, not just for CEOs but for leaders at all levels who are ready to raise their game." — Ronald D. Sugar, former Chairman and CEO, Northrop Grumman Corporation; board director, Apple, Amgen, Chevron, and Uber

    1 in stock

    £20.90

  • Capitalism and Democracy  Prosperity Justice and

    University of Notre Dame Press Capitalism and Democracy Prosperity Justice and

    Out of stock

    Book SynopsisTrade Review“This brief but powerful book is a much-needed—and timely—Guide for the Perplexed Citizen, and it is as wise as it is witty. Capitalism and Democracy is a masterful synthesis of disparate sources, and a highly intelligent assessment and critique of arguments advanced by various economists, political theorists, and politicians. Spragens’s prose is pithy, clear, and a delight to read.” —Terence Ball, co-author of Political Ideologies and the Democratic Ideal“Capitalism and Democracy is a remarkably evenhanded book, and especially so in these highly contentious days. Spragens joins a sophisticated understanding of political theory to economic analysis and provides a fuller account of what is at stake in debates about the extent to which the market should be ‘free’ and the government should ‘interfere’ with it than one usually finds in writings on these matters. I read it practically straight through and found it almost as enjoyable as reading a good novel.” —Richard Dagger, author of Playing Fair"The free-market process is ultimately based on the reality of who we are as human beings. The free economy is not an ‘instrument’ but a ‘process’ which allows the ‘flourishing’ of the human person. . . . Spragens’s study is a most worthwhile contribution in this ongoing discussion." —VoegelinViewTable of ContentsForeword Introduction 1. The Political Economy Debate: What Brings Prosperity? 2. The Moral Philosophy Debate: Are Market Outcomes Morally Acceptable? 3. Markets and the Good Society 4. Why No Slam Dunk Answers 5. Conclusion: Toward Reasonable Judgements

    Out of stock

    £999.99

  • Taylor & Francis The Routledge Companion to Consumer Behavior

    15 in stock

    a huge range and FREE tracked UK delivery on ALL orders.

    15 in stock

    £54.99

  • Modern Organization 012

    The University of Alabama Press Modern Organization 012

    Book SynopsisA classic text of organisation development that addresses the complications that occur in power structures within which workers with specialized skills are managed by superiors without those skills. Thompson is interested in exploring and righting the creative tensions between knowledge and power.

    £19.76

  • Sick Building Syndrome and the Problem of

    Duke University Press Sick Building Syndrome and the Problem of

    2 in stock

    Book SynopsisA detailed history of how sick building syndrome came into being: how indoor exposures to chemicals wafting from synthetic carpet, solvents, and so on became something that office workers felt and protested againstTrade Review“Sick Building Syndrome and the Problem of Uncertainty is all at once about the women’s health movement, ventilation, cybernetics, virology, and chemical toxicity. It is labor history and medical history wrapped into a fiercely disputed knot. Unraveling that tangle, and using the Syndrome to tell us about who we were at the turn of the millennium, Michelle Murphy has written a remarkable, insightful book.”—Peter Galison, author of Einstein’s Clocks, Poincaré’s Maps: Empires of Time“How does an illness come into being? In this provocative study, Michelle Murphy takes us on a journey into the making of an environmental illness, into the spaces of the modern office building, gendered labor practices, and workers’ bodies to reveal what is perceived and what is invisible in the built environment where many Americans spend their working days. How sick buildings and indoor air pollution became visible problems in environmental health is a story that takes us far beyond the architectural history of office buildings. It takes us deep into the architecture of reality: into how we know and what we know about environmental exposures and the uncertainties they pose both to knowledge and human health.”—Gregg Mitman, author of The State of Nature: Ecology, Community, and American Social Thought, 1900–1950Table of ContentsAcknowledgments ix Introduction 1 1. Man in a Box: Building-Machines and the Science of Comfort 19 2. Building Ladies into the Office Machine 35 3. Feminism, Surveys, and Toxic Details 57 4. Indoor Pollution at the Encounter of Toxicology and Popular Epidemiology 81 5. Uncertainty, Race, and Activism at the EPA 111 6. Building Ecologies, Tobacco, and the Politics of Multiplicity 131 7. How to Build Yourself a Body in a Safe Space 151 Epilogue 179 Bibliography 181 Notes 213 Index 241

    2 in stock

    £19.79

  • McGraw-Hill Education Success Under Stress Powerful Tools for Staying Calm Confident and Productive When the Pressures On

    15 in stock

    Book Synopsis From overflowing priority lists to power-hungry colleagues to nagging parental guilt, stress is the defining characteristic of most of our lives. Real help is here—an all-encompassing, stress-busting tool kit that goes far beyond breathing exercises and visualization techniques. Such one-size-fits-all methods are no match for the stressors we experience daily in our overcomplicated lives. Whether you have too many projects, your confidence is flagging, or you are clashing with a coworker, Success Under Stress provides a flexible array of strategies. You will learn how to: • Adjust your perspective to see opportunity instead of obstacles • Alter your physiology to get focused when overwhelmed, energized when exhausted, and calm when wired RTable of Contents CONTENTS Acknowledgments xi Introduction: What This Book Will Do for You xv SECTION I Constant Stress: Reclaiming the Power to Succeed 1 From Survival Under Stress to Success Under Stress 5 2 Controlling What You Can Control: The 50% Rule 19 SECTION II Taming the Stress of Too Much to Do and Too Many Obstacles 3 Changing Obstacles to Opportunities 33 4 Get the Calm and Focus of a Yoga Class in 3 Minutes (or Less) During Busy Work Days 51 5 Strategies to Reduce Overload When Everything Is a Priority 74 SECTION III Solutions for Self-Imposed Stress: How to Care Less About What Other People Think 6 The Fastest Way to Build Confidence 113 7 Quick Fixes to Eliminate Anxiety 132 8 Techniques for Turning Self-Criticism into Self-Confidence 141 SECTION IV Rx for Relationship Stress 9 How to Stay Rational When Someone Is Driving You Nuts 161 10 Shift Instantly from Anger to a Cool Head 182 11 How to Get Other People to Stop Stressing You Out 189 SECTION V Create Success Under Stress All Around You 12 A New Perspective on Balancing Your Work and Life 211 13 Call to Action: Getting Others to Own Their 50% 218 Appendix The Top 12 Resilience Strategies for Success Under Stress 221 Endnotes 223 Index 233 About the Author 249

    15 in stock

    £14.24

  • McGraw-Hill Education Generations at Work Managing the Clash of Boomers Gen Xers and Gen Yers in the Workplace

    15 in stock

    Book Synopsis This all-new edition of the seminal book on navigating the multigenerational workplace takes a fresh look at a growing challenge, now exacerbated by the youngest employees. With their micromanaged childhoods and tech addictions, Gen Yers require constant feedback—frustrating for the Me Generation that can’t let go of the spotlight, and annoying for Gen Xers, sandwiched between the two. So how can you lead this motley group with their often incompatible work ethics, values, and styles? Generations at Work lays bare the causes of conflict, and offers practical guidelines for managing the differences, including: • In-depth interviews with members of each generation • Best practices from companies bridging the generation gap • SpeTable of Contents Contents Introduction: The New Economic Reality and the Cross-Generational Workplace PART 1 Dynamics of the Multigenerational Workplace 1 A New Chapter in the Cross-Generational Workplace 2 The Traditionalists: What Will the Colonel Do Now— Work? Retire? Consult? 3 The Baby Boomers: Retirement Postponed 4 The Gen Xers: Survivalists in the Workplace 5 The Millennials: Be Careful What You Ask For 6 The Global Workforce: Generations Around the World PART 2 Where Mixed Generations Work Well Together 7 The ACORN Imperatives and Three Companies That Bridge the Gaps 8 Company Best Practices and Other Great Ideas PART 3 The Interviews 9 From the CEO’s Perspective 10 From the Trenches PART4 Articles 11 Here Come the Millennials Ron Zemke 12 Younger Boss and Older Worker Claire Raines 13 A Field Guide to Mentoring Millennials Bob Filipczak 14 Emerging Media and the Workforce Bob Filipczak Appendix 287 Inventory: How Cross-Generationally Friendly Is Your Work Group, Department, Business, or Organization? Endnotes Acknowledgments Index About the Authors

    15 in stock

    £14.11

  • Ford Cars: Ford UK cars 1945-1995

    David & Charles Ford Cars: Ford UK cars 1945-1995

    3 in stock

    Book SynopsisFord cars can be found all over the world, and vintage models appear at most classic car shows. This book helps to identify the models sold by Ford of Britain, and provides detailed information on each model, with technical specifications, original colour photographs, and lists the colour schemes that were available. Continuing this popular series covering classic British cars, David Rowe now turns his keen eye to the British Ford models. He is well placed to do so, having worked at two Ford dealerships over a 30-year period and has driven many of the models covered by this book.Trade ReviewA useful reference title - Auto Express --- A thoroughly competent and entertaining work of reference - Kieron Fennelly --- a great reference ... A must for any Ford fan, or anyone keen to broaden their automotive knowledge. - Practical Classics --- What a book for Ford nerds this is - and we mean that in the nicest way possible ... If you want to be able to tell your XLs from your GXLs, this is the book for you. - Classic Car Weekly --- Can this book be recommended by this reviewer? A qualified yes - Model A Ford Club of GB Newsletter --- A great job! And a must for the bookcase. - Autoliefhebbers.be --- With detailed model comparisons and technical information, plus original colour photographs, like other entries to this series, this new book manages to pack a surprising amount of detail into 160 pages. - Classic Driver --- this book that explains all will be in demand - Fleet Car Magazine --- I am hugely proud to have been given the chance to read and review David's superb five star social history of this outstanding "breed" of car. - www.books-monthly.co.uk --- The book will sit nicely beside the other volumes in this compact series, rather like some of the cars themselves. - Best of BritishTable of ContentsChapter 1 A short history of Ford Chapter 2 1940s cars Pilot and E4 series Chapter 3 Zephyr, Zodiac the 50's models Chapter 4 Anglia 100E to 105E Chapter 5 Classic and Corsair Chapter 6 Cortina the 60's models Chapter 7 Zephyr, Zodiac the 60's models Chapter 8 Escort, rear wheel drive models Chapter 9 Capri Chapter 10 Cortina the 70's models Chapter 11 Granada Chapter 12 Sierra Chapter 13 Fiesta Chapter 14 Escort, front wheel drive models Chapter 15 Probe Chapter 16 Mondeo

    3 in stock

    £16.99

  • Amacom A Managers Guide to Coaching

    15 in stock

    15 in stock

    £13.29

  • McGraw-Hill Education Selling Above and Below the Line Convince the CSuite. Win Over Management. Secure the Sale.

    15 in stock

    Book SynopsisCost, service, functionality - good salespeople know the value propositions that speak to frontline managers. But thereâs another crucial player in the buying decision, with an entirely different set of criteria.Top-level executives evaluate proposals from an âœabove the lineâ perspective: ROI, time saved, risk lowered, productivity improved. Sales professionals that appeal toboth achieve spectacular results.In Selling Above and Below the Line, master sales trainer Skip Miller shows how to simultaneously sell the technical and financial fit of any product or service - a strategy used by Google, Apple, Cisco WebEx, and other powerhouses. Readers learn to: Create energy by including executives early in the sales process Ask the right questions and pinpoint big-picture financial needs Keep âœbelow the lineâ managers from feeling bypassed Uncover value propositions that target each set ofdecision-makers Too often, sales that seemed locked in will stalTable of Contents Contents Foreword ix Author's Preface xiii Acknowledgments xvii 1 You Are Selling More Than Just Features and Benefits 1 The Neuroscience of Selling: It's All About Us 2 The Deceptive Lure of Features and Benefits 3 Buyers Buy Outcomes 6 2 The Line That Splits the Two Parts of a Sale 11 Business Acumen: Knowing What Makes a Company Tick 12 Understand a Company's Network of Concerns 14 Target Two Outcomes for a Sales Process That Works 15 The Split: Selling Above and Below the Line 18 Uncover the Buyer's Multiple Personalities 20 Focus on Two Value Propositions 22 3 Selling Below the Line 23 The Rationale for Features and Benefits 24 Two Sales Processes, Two Results 28 WIIFM: The Five Ps 31 The BTL Buyer's Mantra: I Need It and I Like It 33 The Three Levels of a Purchase 34 Company Win and Personal Win 35 4 Know Your ATL Buyer 36 Change: We All Face It, and We All Fear It 37 The Fear Factor 39 Promote the Positive Motivators 41 Time Zones: Great Salespeople Are Time-Travelers 44 5 Understanding ATL Energy 49 Capturing the Energy of a Sale 49 Harness the Energy in ATL Events 54 Other ATL Oddities 58 Change Is King 60 6 Controlling the Inbound Sale 61 Inbound Qualifying Made Easy 62 Lead Scoring 62 Find the Need with the Three Levels of Why 63 Qualify and Disqualify 67 Getting Control, Starting with the Welcome 68 7 Controlling the Outbound Sale 73 Make Outbound Qualifying Work for You 73 Your Homework 75 Getting Past the Screen 77 Get to the Point--The One That's All About Them 78 The Prospect's Homework 79 Gives/Gets 80 8 Stage 1: Being ProActive 82 Prospecting to the ATL Level: Strategy and Tactics 82 Mastering the Art of the Short Email 85 How to Leave a Phone Message 89 Trumpeting 93 9 Basics Never Go Out of Style 95 Start the ATL Phone Call with a 30-Second Speech 95 The Art of Asking Questions 100 Paraphrasing and Summarizing Skills 104 Time-Traveling 105 Next Step 106 10 Sharpen Your Executive Business Acumen 108 Top Down and Bottom Up 108 Think Across the Entire Organization 111 ATL and BTL Solution Boxes 114 Talking About Trains 115 Become the Champion of Solution Box B 117 I-Date for Box B 118 11 Stage 2: Don't Forget The Split 120 It's Not a Race 123 The Quantified Problem 124 The Quantified Cause 129 The Quantified Solution 130 Printer Story: The Value of the Three Qs 130 12 Discussions with an ATL Executive 136 The ValueStar: Learning ATL Vocabulary 136 ROI: Selling Money 137 Making the Most of Time 140 Risk: The Million-Dollar Question 142 Leverage: Building Value Across Trains 146 Brand/Image: The Emotional Value 148 13 Creating and Controlling ATL Energy 150 The Golden Rule 152 The Salesperson's Energy 152 14 The "How" of Controlling the ATL Sale 161 ATL Energy: Finding Additional Trains 161 BTL Energy 170 15 Stage 3: Value vs. Value 175 Two Value Conditions 176 A Day in the Life 180 BTL and ATL "I Get It" to "I Get It" 183 Validation vs. Education 184 16 Balancing Between the Lines to Accelerate the Deal 188 Energy Sources 188 Moving the Chains ATL 191 Learn to Quantify Energy 192 Getting to Quantification with Impact Analysis 195 Solution Boxes and I-Dates 198 17 Stages 4 and 5: Getting a Decision 200 The Goal Is a Decision 200 The Power of Options 204 Getting a Decision--Now 205 18 How to Implement ATL/BTL Selling in Your Current Process 210 Map Your Stages 210 Visual Collaboration with the Customer 212 Next-Step Selling 214 19 Overall Strategizing for an Above the Line Sale 220 Managing Risk by Relying on Numbers 221 Know Your Options 223 Wine Ages Well. Problems Don't 226 Look at All the Options 226 Final Thoughts 227 Index 229

    15 in stock

    £20.17

  • Silicon Valley Press The IPO Playbook

    Out of stock

    Book SynopsisIn The IPO Playbook veteran-CFO Steve Cakebread walks readers though the ins and outs of taking your company public, from how to make the decision to do an IPO, to timing, preparation and execution, including building the right internal team and how to select external partners.Readers get a glimpse behind the scenes from the early, embryonic days of Salesforce, Pandora and Yext, to the bell-ringing moments at the New York Stock Exchange, and the post-IPO years. Steve''s stories, from creating three successful IPOs, and his earlier career at Autodesk, Silicon Graphics and Hewlett Packard, make The IPO Playbook an invaluable reference guide and an enjoyable read.

    Out of stock

    £999.99

  • McGraw-Hill Education Smart Selling on the Phone and Online Inside Sales That Gets Results

    15 in stock

    Book SynopsisThe world of selling keeps changing, and inside sales professionals are on the front line. More than ever, they need powerful tools to open stronger, build trust faster, handle objections better, and close more sales. Based on the authorâs TeleSmart 10 System for Power Selling, Smart Selling on the Phone and Online pinpoints the ten skills essential to high-efficiency, high-success performance.Combining an accessible text with clear graphics and step-by-step processes, Smart Selling on the Phone and Online will help any rep master the world of âœSales 2.0â and become a true sales warrior!Table of Contents CONTENTS FOREWORD BY JILL KONRATH xiv INTRODUCTION: But I’ve Only Got Four Minutes! 1 CHAPTER 1: TIME MANAGEMENT: Momentum Control 12 Inside Sales Is About Time 14 Less Time Leads to More Paralysis 16 Be Proactive in a Reactive World 20 Two Types of Momentum: Proactive and Reactive 21 Regain Your Momentum 23 Telephone Techniques for Managing Time 32 Time Management Strategies 36 CHAPTER 2: INTRODUCING: Selling in Sound Bites 38 Introducing Is Your Moment of Truth 39 The Sales 2.0 Opt-Out Crowd: Selling in a Risk-Averse Marketplace 40 Making a Live Phone Call 44 The Multiple-Touch Rule 47 The Dynamic Duo: Voice Mail E-Mail 48 Take E-Mail Control 50 Introducing Strategies 62 CHAPTER 3: NAVIGATING: Avoiding the No-Po’s 64 Navigating Your Way to a Real Deal 65 Understanding How Power Works in a Sales 2.0 Environment 68 Stay Out of the No-Po Zone! 70 Navigating No-Po’s Using the 2x2 Org Chart Rule 72 Sniffing Out a No-Po 73 Why We Love Our No-Po’s 77 When You’ve Been Stuck with a No-Po Too Long 78 When the No-Po Must Protect His or Her Turf 79 Watch Out for the No-Po Entourage 79 Saying Goodbye to No-Po’s 79 Going Around Your No-Po to Address the Power Buyer 80 Navigating Strategies 84 CHAPTER 4: QUESTIONING: Building Trust, One Question at a Time 85 Questioning Uncovers Needs, Qualifies Needs, Controls Calls 86 Sales 2.0 Is About Substance 87 Quality Versus Quantity: What’s the Difference? 89 You Can No Longer Afford to Waste a Call 90 The Four Components of Questioning 91 Strategy and Planning: The Smart Selling Qualification Criteria 91 Formulating Questions 97 Style: It’s How You Ask the Question 97 The Order of Questioning: Doing the Questioning Dance 100 Questioning Strategies 103 CHAPTER 5: LISTENING: Letting Go of Assumptions 104 Listening Is About Truth 105 Listening in Sales 2.0: I Can’t Hear You Now 106 The Listening Model Has Changed 108 Digging for Pain 112 Active Listening 114 Using Verbal Listening Cues 118 Listening Without Assumptions 118 Sales Intuition 119 Becoming Comfortable with the Silent Pause 119 Note Taking Is Information Capture 120 You Are Only as Good as Your Notes 121 Information Integration 122 Listening Strategies 125 CHAPTER 6: LINKING: Selling to Power Buyers 126 Linking Connects You with C-Level Decision Makers 127 Sales 2.0 Has Redefined Power 129 How to Spot the Power Buyers 132 Linking with Influential Executive Assistants 137 Spotting Power Buyers Throughout the Sales Cycle 139 Access Granted! Now What? 142 Giving Yourself Access: You Deserve to Speak with the Power Buyer! 147 Linking Strategies 151 . CHAPTER 7: PRESENTING: It’s Showtime! 152 Taking Presentations Seriously 153 It’s Sales 2.0: All I’ve Got Is Four Minutes! 155 Understand the Process 157 Know Who’s Driving 161 Be 100 Percent Present When Presenting 164 Think About Your Content 169 Presenting Strategies 173 CHAPTER 8: HANDLING OBJECTIONS: Bring Them On! 175 The Brutal Truth About Objections 176 Riding the Objection Tidal Wave in Sales 2.0 178 How Salespeople Create Objections 179 Why Customers Object 184 The Five Categories of Objections 186 The E-Mail Objection 191 Handling Objections Strategies 200 CHAPTER 9: CLOSING: The Complex Road to Gaining Commitment 202 Closing Means Mastering the Sales Process 204 Sales 2.0: The Complex Close 204 Master Your Sales Skills 205 Build a Healthy Sales Funnel 209 Master Your Sales Process: The Key to Accurate Forecasting 214 Understand Your Customer’s Buying Agenda 219 Work Out Your Self-Confidence Muscles 223 Closing Strategies 226 CHAPTER 10: PARTNERING: Conscious Collaboration 228 Sales 2.0: Technology Enables Collaboration 230 Secrets of Structuring a Good Inside and Field Partnership 231 Start Strong 236 Creating Strategic Alliances and Partnerships 243 Partnering Strategies 247 EPILOGUE 248 INDEX 249

    15 in stock

    £13.49

  • Catalyst

    Little, Brown Book Group Catalyst

    7 in stock

    Book SynopsisCatalyst will transform your approach to networking, making it fun and infinitely more effective. A good business developer, prospector and networker knows how to create a positive connection with the people they meet. They are the catalyst that creates a chemical reaction between strangers, and they know how to convert these opportunities into new business.Louisa Clarke and David Kean have spent their careers catalysing strangers into contacts and converting contacts into clients - and even into friends. They have built successful businesses together using the proven techniques in this book, and they have helped hundreds of companies around the world win billions in new business by applying the same methods. Catalyst is full of illustrative anecdotes, hard-won wisdom and a step-by-step methodology. Whatever industry you work in, if you need more clients to buy your services and you''re not sure how to find them, convince them or wTrade ReviewCatalyst is a manual for winning business in today's economy, recommended to anyone who wants to grow their client base. Catalyst is brimming with great advice and inspiration -- Annette King, CEO Publicis Groupe UKCatalyst fizzes with actionable ideas. A firecracker of a book to get you blazing a trail for new business from two of the best operators around -- Julia Hobsbawm OBE, founder and chair, Editorial Intelligence and author of the bestselling The Simplicity PrincipleA must-read - especially post-Covid - for anyone involved in business generation. Entertaining whilst it educates, this indispensable guidebook is a revelation for any driven professional and will definitely put you ahead of the competition - if she hasn't read it as well. Time excellently well spent -- Jane Reeve, Chief Communications Officer, FerrariHumour is one of the only things that increases when you share it, as the authors of this immensely good-natured book on the human touch in business know. But I also found myself thinking about plumbing metaphors. May the good Lord spare us from pipeline accelerators, but here you can read and understand how in business, as in life, it's better to be a radiator than a drain -- Stephen Bayley, recovering design guru and author of Value: What money can't buy. A handbook for practical hedonismAn enjoyable and practical asset recommended to anyone who has to develop new business. It nails what it takes to find new clients and be a valued, trusted advisor to them; helping others helps us be more successful -- Guy Gregory, Executive Director, Client Care and Business Development, CBRE LtdAccelerate your understanding of how to grow business, fast. Recommended to anyone who dreads networking events: an entertaining and effective guide to oiling the wheels of business without the need to be oleaginous -- Sophie Devonshire, CEO, The Marketing SocietyAn extremely timely book. Now more than ever we need to understand how to communicate with each other better -- Rachel Bridge, author of Already Brilliant and How to Work for YourselfSuch a refreshing book about such a necessary part of doing business, and something so often misunderstood. Catalyst is athoroughly enjoyable and helpful read, packed with great examples, stories and tools for how to develop business, and, above all, packed with common sense. And all expressed in a natural and jargon-free way too. Terrific stuff -- Rita Clifton CBE, portfolio chair and non-executive directorUnlike many 'how to' business books, Catalyst is both an entertaining and informative read. It gives you a wealth of practical steps to transform the way you identify and secure new clients. It really gets you thinking about your approach and how you should flex your style to create real chemistry with prospects -- Deborah Saw * Catalyst magazine *

    7 in stock

    £11.24

  • The Practical Guide to Celestial Navigation

    Bloomsbury Publishing PLC The Practical Guide to Celestial Navigation

    Book SynopsisThe practical guide to celestial navigation - know what to do step by step, understand why you''re doing it, and be confident that you can put it into practice when on board.Did you know that a person standing on the equator is effectively travelling at 900mph? And did you know that you can use this information to work out where you are in the world, to an accuracy of about 3 or 4 miles? No GPS, no computers. Just a sextant, some tables from an Almanac and the knowledge in this book. It's the only back up if the GPS goes down, so it's a matter of safety. If you want to qualify as a commercial skipper/superyacht captain you need to know how to carry out celestial navigation. And if you want to pass the RYA Ocean Yachtmaster exam, you need to know it too. It's a major stumbling block for many sailors wanting or needing to take their next qualifications, and the other books on the market are complex and often assume some prior understanding. This book fulfils the need for a clear eTrade ReviewA book for the highly competent navigator...but also for those who feel a headache at the very sight of astro-navigation tables... The reader who set out to do only the minimum finds herself imperceptibly beginning to wonder what she did with that old sextant she put away in despair long ago. -- Julia Jones * Yachting Monthly *The author guides the reader through the subject, demystifying the aspects hat have stymied many would-be practitioners over the years. * Classic Boat *From the moment one picks it up The Practical Guide to Celestial Navigation impresses as being well-produced. It would make an excellent present for any skipper planning a long passage – total reliance on electronics is never a good idea – and will keep them occupied for many hours thereafter. * Flying Fish *Beautifully written. All the theory and practice is explained clearly with well-illustrated diagrams * Practical Boat Owner *Experienced yacht sector instructor Phil Somerville has produced a superbly engaging educational resource… Even a maritime novice may be inspired to dream of mastering this timeless skill. * Nautilus Telegraph *Guides to reader through the subject, demsytifying the aspects that have stymied many would-be practitioners over the years. * Sailing Today *Comprehensive, practical…with helpful full-colour illustrations…you’ll quickly be able to put Somerville’s fascinating guide to practice once you’re onboard your boat. * Lifeboat Magazine *The beauty of this book is that it demystifies the subject and explains it in clear and concise language, liberally supported by diagrams and evocative photographs. * Cruising *Table of ContentsAbout the author Acknowledgements Introduction A bit of history Why bother? A bit about this book Chapter 1 The basics Latitude and longitude Earth rotation Great circles Chapter 2 Foundation of celestial navigation and the geographical position Geographical position (GP) Position lines and lines of position Chapter 3 Defining the geographical position Declination Greenwich Hour Angle (GHA) Obtaining the sun’s GP Proforma introduction Chapter 4 Sextant corrections Index error Height of eye (dip) Altitude correction Applying the corrections: example Chapter 5 The PZX triangle A bit of background Chapter 6 The intercept method Chapter 7 Sight Reduction Tables The four keys Chapter 8 Undertaking a full sight reduction Resources Sight reduction Chapter 9 Sun sight reduction – Quick Start and recap Resources Completing a sun sight reduction Chapter 10 Meridian passage How we take the sight Worked example Resources Chapter 11 Meridian passage – Quick Start and recap Resources Completing a meridian passage sight Chapter 12 Plotting Sun Run Sun: morning sun sight and meridian passage Plotting a Sun Run Sun Sun Run Sun: morning sight and afternoon sight Sun Run Sun: meridian passage and afternoon sight Chapter 13 Compass checking Variation Deviation Sight reduction for compass checking Checking for deviation Worked example Chapter 14 Time Time zones Chronometer A practical solution for accurate timekeeping International Date Line Chapter 15 Sextant: Practical aspects of sight taking Overview Errors Undertaking a sight Reading the sextant Sextant care Chapter 16 Troubleshooting Appendices 1. Sun sight proforma 2. Sun sight proforma guide 3. Meridian passage proforma 4. Meridian passage proforma guide 5. Plotting sheet 6. Plotting guide 7. Longitude scale plotting 8. Z versus Zn 9. Assumed longitude 10. Adding and subtracting of 60ths 11. Polaris Glossary Index

    £29.75

  • Kodak and the Lens of Nostalgia

    MP-VIR Uni of Virginia Kodak and the Lens of Nostalgia

    2 in stock

    Book SynopsisA study of the advertising campaigns and marketing strategies launched by Kodak in the early years of snapshot photography. It demonstrates how these stand at the centre of a shift in American domestic life that goes deeper than technological innovations in cameras and film.

    2 in stock

    £20.85

  • The Saint the Surfer and the CEO

    Hay House Inc The Saint the Surfer and the CEO

    1 in stock

    Book SynopsisRelease any concerns that you have about this path you''re about to walk on, and just go into it with the curiosity of a child, knowing that you''ll come out on the other side as a new person, or to be more accurate, far more of the person who you truly are and have been created to be.Jack Valentine seemed to have it all. He made good money as an adman, and looked good doing it. He had a hot apartment, cool friends, even a slick car-at least until the hectic Monday morning a truck smashed into it, sending the critically injured Jack to the hospital.Everything happens for a reason, though, and Jack''s reason reveals itself in the silver-haired cancer patient who becomes his roommate one evening. The elderly man, Cal, shares his life story-one not dissimilar to Jack''s-of material wealth masking a gaping hole within. Cal ultimately found salvation through philosophy (the love of wisdom), and now offers to help Jack by prepping the younger man for the Final Quest

    1 in stock

    £13.49

  • Words That Work

    Hachette Book Group USA Words That Work

    4 in stock

    Book SynopsisA behind-the-scenes look at how the tactical use of words and phrases affects what people buy, who they vote for and even what they believe.

    4 in stock

    £14.40

  • How the Mighty Fall

    Jim Collins How the Mighty Fall

    3 in stock

    Book Synopsis

    3 in stock

    £17.99

  • 15 in stock

    £13.30

  • Love Is a Mix Tape

    Random House USA Inc Love Is a Mix Tape

    Out of stock

    Book Synopsis“The happiest, saddest, sweetest book about rock ‘n’ roll that I’ve ever experienced.”—Chuck Klosterman Mix tapes: We all have our favorites. Stick one into a deck, press play, and you’re instantly transported to another time in your life. For Rob Sheffield, that time was one of miraculous love and unbearable grief. A time that spanned seven years, it started when he met the girl of his dreams, and ended when he watched her die in his arms. Using the listings of fifteen of his favorite mix tapes, Rob shows that the power of music to build a bridge between people is stronger than death. You’ll read these words, perhaps surprisingly, with joy in your heart and a song in your head—the one that comes to mind when you think of the love of your life. Praise for Love is a Mixtape “A memoir that manages, no small feat, to be funny and beautifully forlorn at the same t

    Out of stock

    £12.80

  • Sourcebooks Writing Great Books for Young Adults

    Out of stock

    Book Synopsis

    Out of stock

    £12.99

  • The EOS Life: How to Live Your Ideal

    BenBella Books The EOS Life: How to Live Your Ideal

    1 in stock

    Book SynopsisDo what you love—with people you love. Make a huge difference. Get compensated accordingly. And still have time for other passions.The EOS Life will help you to discover, clarify, and customize the life you want to live: one where you do what you love every day, with the people you love doing it with—while at the same time making a huge difference and impact, getting compensated very well for doing it, and still having plenty of time to pursue other passions, hobbies, and interests that energize you. From Gino Wickman, creator of the Traction Library, TheEOS Life will give you practical, real-world, time-tested tools and insights to maximize your productivity, vitality, happiness, and work-life balance. This book is a must-read for all entrepreneurs and their leadership team members interested in living their ideal life.

    1 in stock

    £20.69

  • Security Analysis and Investment Strategy

    John Wiley and Sons Ltd Security Analysis and Investment Strategy

    Book SynopsisThis innovative text presents the theoretical foundations of security analysis and investment strategy, and explores the practical applications of these theories. After establishing an historical foundation, the book examines fixed income securities, equity analysis and investment strategy.Trade Review“What sets Poitras’ book apart is not only the comprehensive and rigorous treatment of the subject of investments and security analysis but also the way in which he cradles it in its philosophy, history and core theory. I strongly recommend this text for those serious enough to seek an advanced study of the field.” Andrew Karolyi, OhioStateUniversity “Poitras's new investments textbook is a tour de force. Unlike most investments texts it breaks new ground in putting 'modern' finance into perspective and linking what we as academics think we know with the views on the street. In this it develops those most elusive commodities: wisdom and judgment.” Lawrence Booth, Rotman School of Managment, University of TorontoTable of ContentsDetailed Contents. List of Figures. List of Tables. Notes for Instructors. Preface. Acknowledgments.. Part 1. Philosophy, History and Core Theory. The Philosophy of Investment. The History of Security Analysis. Theoretical Developments in Modern Finance.. Part 2. Fixed Income Valuation. Basics of Fixed Income Valuation. Convexity, Time Value and Immunization. Bonds with Embedded Options.. Part 3. Equity Valuation and Investment Strategy. Fundamental Analysis and Value Investing. Valuation Techniques for Equity Securities. Technical Analysis Demystified. Investment Strategy. References. Index.

    £48.75

  • Starting With Shares

    John Wiley & Sons Australia Ltd Starting With Shares

    10 in stock

    Book Synopsis

    10 in stock

    £13.95

  • Marketing and Selling Professional Services in

    John Wiley and Sons Ltd Marketing and Selling Professional Services in

    Book SynopsisWill help architects, engineers, project managers, facilities managers, surveyors, and contractors 'sell' themselves to prospective clients. Illustrated with plenty of diagrams and checklists. Sets out the seven key aspects of selling and marketing professional services.Trade Review"This would make a highly desirable read for anyone operating within the construction services sector - whether they are directly in contact with their clients or not. It presents a well-structured approach to effectively selling construction services without making the subject too complex or the end unachievable. This book is especially a good addition to the repertoire of those whose task is the regular creation of business, and even better acquisition for those new to the territory." (Emerald Journal, 2011) "An admirable feature of the book is its ability to work from a strategic level down to a fine level of detail." (International Construction Law Review, April 2010)"For new marketers/sales folk it contains all the essentials you will need packaged well and written accessibly." (PM, June 2010)Table of ContentsList of Illustrations xv List of Tables xvi About the author xvii Foreword xix Introduction xxi Stage 1: Selecting the clients you want to work for 1 1.1 Your client portfolio 2 Examine current portfolio 2 Saying goodbye to clients 6 Number of clients 7 Sector exposure 8 Who are your competitors and who do they work for? 8 1.2 A strategy 11 Prioritise your effort 12 Selecting your targets 16 The need to comply with the Data Protection Act 17 Sector penetration 17 1.3 Effort versus reward 19 Public sector 19 Private sector 23 1.4 Lifetime value of clients 25 1.5 Picking your moment 29 1.6 Creating a pipeline 33 Using an enquiry pipeline 35 Using a leads pipeline 39 Managing effort for pipeline development 42 Stage 2: Identifying the needs of the target client 47 2.1 Why do you need to know the client’s needs? 48 Good client service 48 2.2 Appropriate person to contact 49 No names policy 53 The first communication with the target contact 53 The first written communication 54 That first phone call 56 2.3 The first Meeting 60 Preparation 60 Arriving 61 First impressions 62 Improving your chances of a good meeting 63 2.4 Look for visual and auditory clues 64 Building rapport 64 Use of language 65 Is your potential client telling the truth? 68 2.5 Establishing the client’s needs 68 Specific needs 69 Leading into the questioning 70 Use your questions to demonstrate your capability 70 Have questions prepared 71 Harvesting information through questioning techniques 72 2.6 Listening skills 76 Poor response 79 2.7 Establish the stakeholders and decision makers 80 2.8 Expanding the range of contacts 81 2.9 Establish selection criteria 82 2.10 The next step 82 Stage 3: Shaping your service to suit the needs of the target clients 85 3.1 Review your clients’ needs 86 3.2 Putting a mirror up to your client 88 Don’t rush this stage 88 An analysis of the situation 89 Has the client missed something? 91 3.3 Enhancing customer value 91 Customer groupings 92 3.4 Features and benefits 93 3.5 Building trust 94 Capability 96 Credibility 97 Reliability 97 Compatibility 98 Rational and non-rational selection criteria 98 3.6 Differentiating 99 Differentiate through customer service 102 Show you care 103 3.7 Consider your strategy 104 Understanding why clients might not want your services 104 Stage 4: Communicating your availability and capability to the target clients 107 4.1 Communicating to target clients 108 4.2 Target clients in buying mode 109 Identify decision makers and influencers 109 Meeting the decision makers 110 Meeting the influencers 112 When access is denied 112 4.3 Target clients not in buying mode 113 4.4 Raising your profile 118 Networking 118 Where to network 118 Prepare for the event 119 Working the room 119 Introductions 120 The follow-up to a networking event 121 Make yourself a useful contact 122 Creating networking opportunities 122 Develop your network 122 4.5 Entertaining 123 4.6 Seminars 124 Attend seminars at conferences 124 Deliver a seminar at a conference 125 Attending other people’s seminars 125 Running your own seminar 125 4.7 Writing articles 126 4.8 Public speaking 130 4.9 Memberships of organisations 130 4.10 Advertising 130 4.11 Exhibitions 133 Stage 5: Proposals, tenders and pitching 137 5.1 Proposals 138 Create opportunities to build relationships during the proposal stage 138 Keep the prospective client involved 139 The proposal content 139 Approach to fees 141 5.2 Selling yourself and your proposal 141 5.3 Pitching for work 143 Purpose of the pitch 143 Plan of action 143 The brief 144 Timetable leading up to the pitch 144 The participants 145 The audience 148 The content of the pitch 149 Format of delivery and use of technology 150 The ‘ring master’ 152 Questions you don’t want to be asked 153 Handling objections 154 The venue 155 Rehearsals 155 Using persuasive language 156 Feedback 158 5.4 The selection process–direct with the client 158 Negotiation 158 Pitching for the project or through formal interview 159 Qualification-based selection 159 Selection based on quality and price 160 Selection based on fee (without design) 160 Selection based on a design proposal (with or without fee bid) 160 5.5 Selection process–through and with a contractor 161 Two-stage tendering 161 5.6 The trend for competitive proposals 162 5.7 Expressions of interest 162 5.8 Pre-qualifications 163 5.9 Tendering 165 Understanding how clients evaluate proposals and tenders 166 5.10 Using CVs 168 CV maintenance 169 Editing 169 5.11 Monitoring progress of the tender or proposal 170 5.12 Post-tender interview 170 5.13 Negotiation 171 Establish your position 172 Negotiating approach 172 Bargaining skills 173 Summarise the situation during negotiation 174 Don’t get stuck over positions 175 Move to closing the deal 176 Negotiating traps 177 If you fail to win, start positioning for the next opportunity 178 Stage 6: Delivering added value and obtaining repeat business 181 6.1 Obtaining repeat business 182 6.2 Strategies for repeat business 184 6.3 Preparing a project client plan 184 6.4 Total continuous office participation in selling 188 Quality of employees and working methods 188 6.5 Managing the service ‘touches’ 190 6.6 Client account management 191 Managing the process 193 Being selective with time expenditure 193 6.7 Client account teams 195 Creating new relationships 197 Cross-selling 197 Cross-team activity 198 6.8 Establishing level of client satisfaction 198 Ask the right questions 199 Ask the right people 199 Survey methods 200 Need to introduce the survey 201 Questionnaire design 202 Introducing weighting factors 202 Satisfaction levels are relative 203 The value of client satisfaction measurement 205 6.9 Third-party survey 206 6.10 Direct questionnaire 209 6.11 Client review meeting 209 After obtaining feedback 211 6.12 Lessons-learnt workshop 211 6.13 A client expectation charter 212 Service delivery review meetings 213 6.14 Building multi-level contacts 214 Introduce someone else at every opportunity 216 Show them around your office 217 Ask to be introduced to your client’s colleagues 217 Hold pre- and post-project social gatherings 217 Hold value engineering workshops 218 Market the project with the client 218 Becoming more integrated 218 Winning additional work from clients 220 Succession planning 221 6.15 Client loyalty 223 Increase client loyalty 224 Setting goals and objectives 224 6.16 Obtaining referrals from clients 226 Stage 7: Building credibility 229 7.1 Credibility through sector knowledge 230 Information for sector-specific selling 230 7.2 Response to requests for information 232 7.3 CVs 233 7.4 Keep records of your experience 234 7.5 Project sheets and case studies 235 Use your project sheets as door openers 237 7.6 Using e-mails 237 7.7 Your website 240 7.8 Intranet and extranet 242 7.9 Press releases 242 7.10 Newsletters 244 7.11 Research 245 Further reading 247 Index 249

    £54.10

  • Mastering Decline: Stories and lessons from a

    LID Publishing Mastering Decline: Stories and lessons from a

    Book SynopsisCompounded by the pandemic-induced economic recession, many companies find themselves operating in declining markets - markets that have no real long-term prospects for growth, and where the demand for certain goods and services are stable at best but are not increasing. Yet, in such an environment, it is not impossible for companies to survive and make profits. In this book, a former management consultant and current CEO of a company that survived decline in its market provides practical and hard-won advice for managers and owners of any company in a declining market or situation. In doing so, the author highlights key activities that companies in declining markets should focus on in order to secure their future and remain profitable.

    £14.44

  • 15 in stock

    £79.52

  • The Overseas Trade of British America

    Yale University Press The Overseas Trade of British America

    15 in stock

    Book SynopsisA sweeping history of early American trade and the foundation of the American economyTrade ReviewRecipient of The Society of Colonial Wars in the State of New York’s 69th Annual Distinguished Book Award“Thomas Truxes demonstrates that trade was the essential element in the success of Britain’s American colonies—and of their revolution. He weaves together contemporary opinion and modern analysis in highly readable prose, always with the telling detail.”—Karen Ordahl Kupperman, author of Pocahontas and the English Boys“A dazzling tour de force of erudition and empirical heft. This is an indispensable and extraordinary work, immediately the authority in the field.”—Trevor Burnard, University of Hull“We could have no better guide than Truxes explaining incisively how American colonial merchants enriched their communities through licit and illicit trade, and how this enrichment was the product of slavery and the slave trade.”—Nicholas Canny, author of Imagining Ireland’s Pasts“Sailing across four centuries and comprehending multiple perspectives, Thomas Truxes offers us a fascinating new understanding of a complex development that subjugated black laborers, strengthened white enterprisers and inhabitants, and ultimately facilitated an uneasy independence.”—David Hancock, University of Michigan

    15 in stock

    £28.50

  • The Answer Grow Any Business Achieve Financial

    Simon & Schuster The Answer Grow Any Business Achieve Financial

    Out of stock

    Book SynopsisSynopsis coming soon.......

    Out of stock

    £16.19

  • Care and Capitalism

    John Wiley and Sons Ltd Care and Capitalism

    1 in stock

    Book SynopsisThe logics and ethics of neoliberal capitalism dominate public discourses and politics in the early twenty-first century. They morally endorse and institutionalize forms of competitive self-interest that jettison social justice values, and are deeply antithetical to love, care and solidarity. But capitalism is neither invincible nor inevitable. While people are self-interested, they are not purely self-interested: they are bound affectively and morally to others, even to unknown others. The cares, loves and solidarity relationships within which people are engaged give them direction and purpose in their daily lives. They constitute cultural residuals of hope that stand ready to move humanity beyond a narrow capitalism-centric set of values. In this instructive and inspiring book, Kathleen Lynch sets out to reclaim the language of love, care and solidarity both intellectually and politically and to place it at the heart of contemporary discourse. Her goal is to help unseat capital at the gravitational centre of meaning-making and value, thereby helping to create logics and ethical priorities for politics that are led by care, love and solidarity.Trade Review“The force of this book demands that the reader viscerally engage with the destructive and life-threatening ideas, values, practices and consequences of capitalism and its servant neoliberalism, for human subjects, for non-human beings and the planet.... Lynch presents readers with a new language for social change.​”Irish Times“[A]n ambitious and impressive blockbuster […]at once a scholarly exploration and review of many of the most important contributions to care theory over recent years, and an inspiring, manifesto-like call for action.”Michael D. Fine, International Journal of Care and Caring"One of the most significant books I have read in years. Lynch challenges many of the key assumptions underpinning neoliberalism and the norms that guide it. At the same time, she provides powerful and insightful alternatives."Michael W. Apple, Beijing Normal University and University of Wisconsin–Madison"Kathleen Lynch brings her well-known understanding of care as affective relations to new realms. She deepens thinking about care’s relation to violence and extending care to non-human animals. Most importantly, she explains why capitalism is so hostile to care at all levels."Joan C. Tronto, University of Minnesota"This beautifully written indictment of neoliberal capitalism articulates a new definition of justice that goes beyond unfair appropriation to call out failures to reward necessary contributions to the public good. Impressive scholarship and passionate intensity make this book a stellar addition to the emerging discourse of care."Nancy Folbre, University of Massachusetts AmherstTable of ContentsIntroduction 1 Care and Capitalism: Matters of Social Justice and Resistance Part I Care Matters Inside and Outside Capitalism 2 Care as Abject: Capitalism, Masculinity, Bureaucracy, Class and Race 3 Making Love: Love Labour as Distinctive and Non-Commodifiable 4 Time to Care Part II Challenges 5 Liberalism, Care and Neoliberalism 6 Individualism and Capitalism: From Personalized Salvation to Human Capitals 7 Care-Harming Ideologies of Capitalism: Competition, Measurement and Meritocratic Myths Part III Violence – the Nemesis of Care 8 The Violation of Non-Human Animals 9 Violence and Capitalism Part IV Conclusions 10 Resisting Intellectually, Politically, Culturally and Educationally Postscript: Care Lessons from the Covid-19 Pandemic

    1 in stock

    £18.04

  • Managing People

    Dorling Kindersley Ltd Managing People

    1 in stock

    Book SynopsisImprove your managerial skills and learn how to inspire your team''s potential.Managing people is an essential part of any business. Learning how to motivate staff effectively and apply various managing styles to different situations is vital for improving output and creativity - whether your teams are in the office, remote or a combination of both.If you''re new to managing or keen to improve existing managerial skills, this is the manager''s book for you. Inside, you''ll find:- Practical, how-to approach that teaches you the skills you need to run a project successfully- New spreads with tools for project managing teams who are working remotely- Step-by-step instructions, tips, checklists, and Ask yourself features that show you how to make an impact- Tables, illustrations, in-focus panels, and real-life case studies that demonstrate and explain problem-solving, and how to build confidence and get resultsThis business management book is the ideal guide for managers and business leaders. Essential Managers Managing People is published in a slim compact format to allow you to easily navigate through key concepts and use it as a quick reference whenever you need advice. The book includes guidance on conflict resolution, change management, effective communication, and how to get the best from your team. This manager''s training book is packed with step-by-step instructions, tips, checklists to show you how to persuade and influence people in the business. Tables, illustrations, and real-life case studies further explain how to build your confidence and boost productivity.Whether it''s negotiating, managing people, or improving your leadership skills, DK''s Essential Managers series contains the know-how you need to be a more effective manager and hone your management style.

    1 in stock

    £7.59

  • The Vagrant: The Inner Journey of Leadership: A

    BenBella Books The Vagrant: The Inner Journey of Leadership: A

    2 in stock

    Book SynopsisHave you ever wondered, “If I could go back in time and talk to my twenty-year-old self, what would I say?” In The Vagrant, a brash young executive finds himself asking that exact question when his world is turned upside down. From Dan Rockwell, creator of the popular Leadership Freak blog, and John David Mann, coauthor of the award-winning classic The Go-Giver, The Vagrant follows Bob, a bright, up-and-coming leader in the health care business who leads a team of forty at a large city hospital. When he’s called up to the seventh floor one fine spring morning, he fully expects a promotion in line with his C-suite aspirations. Instead, he’s fired. Moments after losing his job, Bob has a strange alleyway confrontation with a homeless man rambling about “the four impediments of the Apocalypse.” To Bob, his words are nothing but incoherent ranting, but they soon prove eerily prophetic. In the weeks that follow, Bob loses everything he holds dear - his apartment, possessions, reputation, and health - and ends up living on the street . . . until chance leads him back to that same alley and he crosses paths with the strange man once again. In this timeless, eye-opening tale of redemption, Bob’s tailspin journey through loss and catastrophic failure invites readers to examine the nature of genuine leadership and embark upon their own story of self-discovery.

    2 in stock

    £20.69

  • Magnolia Parks Into the Dark

    Orion Publishing Co Magnolia Parks Into the Dark

    1 in stock

    Book SynopsisBook five in the sensational Magnolia Parks Universe series! How many loves do you actually get in a lifetime? Everyone knows by now that Magnolia Parks and BJ Ballentine are in the stars, but is that enough? Magnolia and BJ are reeling from a devastating loss as they try to plan what''s been dubbed ''the wedding of the century''. As family tensions mount and their respective pasts begin catching up to them, they finally have to look the truth in the eye: Can they learn to trust and be with one another again, or will they die trying?READERS LOVE THE MAGNOLIA PARKS UNIVERSE''Magnolia and BJ have embedded themselves into my DNA.'' ⭐⭐⭐⭐⭐''This book gave drama, love triangles, toxicity, chaos and I ate up every single moment.'' ⭐⭐⭐⭐⭐''TikTok made me do it, 1000% lived up to the hype.'' ⭐⭐⭐

    1 in stock

    £9.49

  • The Dynamics of Business Behavior

    John Wiley & Sons The Dynamics of Business Behavior

    2 in stock

    Book SynopsisDiscover practical and relevant insights from behavioral science you can apply immediately to manage change in your organization In The Dynamics of Business Behavior: An Evidence-Based Approach to Managing Organizational Change, cognitive neuropsychologist Philip Jordanov and entrepreneur Beirem Ben Barrah deliver an eye-opening new treatment of how to create organizational change with an evidence-based approach. The book includes interviews with more than 40 industry professionals across 15 sectors from companies like Johnson & Johnson and the three biggest Dutch banks discussing change approaches, challenges, and interventions to help bridge the gap between theory and practice. Readers will find useful step-by-step guides on eighteen interventions for six change areas, including psychological safety for stakeholder engagement and re-anchoring for leadership support. This book also discusses: The importance of strategic planning and risk management in D

    2 in stock

    £21.24

  • Essentials of Economics

    Macmillan Learning Essentials of Economics

    Book Synopsis

    £71.24

  • Hijacked

    Cambridge University Press Hijacked

    4 in stock

    Book SynopsisThis sweeping history of classical economics shows how the work ethic has been used both to oppress workers and to liberate them. Today''s neoliberalism offers an oppressive version of the work ethic. However, the work ethic also offers resources for reorganizing the economy on behalf of ordinary people--Trade Review'Hijacked is an important and fascinating book that tells the spellbinding story of the struggle between conservatives and progressives over the Protestant work ethic. Nobody matches Anderson's distinctive combination of historical, political, and philosophical insight.' Stephen Darwall, author of Modern Moral Philosophy: From Grotius to Kant'This critical examination of the Protestant work ethic and its evolution in social and economic theory outlines the challenges of preserving rewarding and purposeful work in liberal economies where free market capitalism has eroded both aspirations and capabilities, undermining the intrinsic dignity and meaning of work.' Richard Donkin, author of The History of Work'Most of us will spend a significant part of our lives at work. But work conditions differ radically and the working poor often face brutal and dehumanizing workplaces. In this brilliant book, Anderson uncovers the role of a skewed version of the work ethic in shaping these harsh conditions. This skewed version turned the values of industry, prudence, and frugality against workers, while leaving the predatory and idle rich off the hook. Not only does Anderson offer a subtle diagnosis of the origins of today's stigmatization and deprivation of the poor, but she offers creative ideas for reclaiming the work ethic in the service of democracy. Her superb analysis, connecting political philosophy with both history and political economy, will stimulate wide debate.' Debra Satz, coauthor of Economic Analysis, Moral Philosophy, and Public Policy'As rigorous as it is approachable, this poignant plea for worker dignity contextualizes one of today's most salient economic issues.' Publishers Weekly'If we arm ourselves with Elizabeth Anderson's superb history of the work ethic, we obtain a powerful lens with which to explore at a perfect time - during party conference season - how different visions of work form the beating heart of ideological struggle.' Morning StarTable of ContentsPreface; 1. The dual nature of the Protestant work ethic and the birth of utilitarianism; 2. Locke and the progressive work ethic; 3. How conservatives hijacked the work ethic and turned it against workers; 4. Welfare reform, famine, and the ideology of the conservative work ethic; 5. The progressive work ethic (1): Smith, Ricardo, and Ricardian socialists; 6. The progressive work ethic (2): J. S. Mill; 7. The progressive work ethic (3): Marx; 8. Social democracy as the culmination of the progressive work ethic; 9. Hijacked again: Neoliberalism as the return of the conservative work ethic; 10. Conclusion: What should the work ethic mean for us today?; Acknowledgments; Major works cited; Notes; Index.

    4 in stock

    £21.25

  • Positive Provocation: 25 Questions to Elevate

    Berrett-Koehler Publishers Positive Provocation: 25 Questions to Elevate

    2 in stock

    Book SynopsisHone your skills and strengthen your practice with this series of twenty-five fresh and provocative questions for reflection that challenge the conventional wisdom in the coaching profession.Like any established profession, coaching is full of unexamined assumptions. These need to be regularly questioned and tested to keep the profession vital and valuable. Coaches need to engage in the same kind of scrutiny and self-examination that offers such powerful benefits to their clients.In Positive Provocation, coaching thought leader Robert Biswas-Diener asks a series of twenty-five provocative and sometimes playful questions that take a fresh look at some of coaching?s most cherished beliefs. What if coaches had agendas? Why are ethics so boring? What?s so great about interrupting? Can we trust eureka moments? What if we used less empathy?This is not an attack on the coaching profession?Biswas-Diener writes with a light, conversational, and often humorous touch. These are positive provocations, meant to stimulate your curiosity, engage you with the latest research, and invite you to see your practice with new eyes.Biswas-Diener covers philosophies of coaching, communicating with clients, common coaching concepts, coaching interventions, and a big final provocation: should coaching be informed by science? This book will give you a richer understanding of the coaching process, make you more articulate about your own beliefs, and allow you to feel more engaged with the craft.

    2 in stock

    £22.10

  • Occupational Outlook Handbook, 2021–2031

    Rowman & Littlefield Occupational Outlook Handbook, 2021–2031

    5 in stock

    Book SynopsisThe Occupational Outlook Handbook (OOH) is the premier, nationally recognized source for career information. Especially designed to provide valuable up-to-date information, the Handbook is great for all individuals making decisions about their future including students about to graduate from high school or college, recent graduates, individuals returning to the workforce after an absence, or anyone looking for a career change. It has been used by millions since the 1940s. The completely updated OOH reflects employment information released in September 2022. It includes information on the fastest-growing occupations, number of new jobs, and a summary of the highest-paying occupations.This Handbook contains numerous occupations profiles and includes information on: Duties required by the occupation Work Environment Education and training needed Median pay Important qualities for the job Licenses, certification, and registrations needed Contact information to learn more about the occupation Job outlook Special features include: Assumptions and methods used in preparing employment projections A comprehensive appendix summarizing the occupations Data for occupations not covered in detail Employment projections Glossary of terms used throughout the book Occupational information network coverage; and a detailed index

    5 in stock

    £58.00

  • Handbook on Electricity Markets

    Edward Elgar Publishing Ltd Handbook on Electricity Markets

    Book SynopsisWith twenty-two chapters written by leading international experts, this volume represents the most detailed and comprehensive Handbook on electricity markets ever published.Trade Review'The electricity sector - the backbone of the modern economy - is under tremendous pressure right now. Because of climate change, it is being asked to both grow at a much faster pace than it has historically and, at the same time, fundamentally transform its operations. There is no better time for a comprehensive volume with an all-star list of contributors - hats off to Glachant, Joskow and Pollitt.' -- Catherine Wolfram, University of California, Berkeley, USTable of ContentsContents: 1 Introduction to the Handbook on Electricity Markets 1 Jean-Michel Glachant, Paul L. Joskow and Michael G. Pollitt PART I TAKING STOCK: THE LEGACY 2 Strengths and weaknesses of traditional arrangements for electricity supply 13 Richard Schmalensee 3 Optimal wholesale pricing and investment in generation: the basics 36 Paul L. Joskow and Thomas-Olivier L.autier 4 Wholesale electricity market design 73 Frank A. Wolak 5 The evolution of competitive retail electricity markets 111 Stephen Littlechild 6 Strengths and weaknesses of the British market model 156 David Newbery 7 Strengths and weaknesses of the PJM market model 182 William W. Hogan 8 ERCOT: success (so far) and lessons learned 205 Ross Baldick, Shmuel S. Oren, Eric S. Schubert and Kenneth Anderson 9 Lessons from Australia’s National Electricity Market 1998–2018: strengths and weaknesses of the reform experience 242 Paul Simshauser 10 Strengths and weaknesses of the Nordic market model 287 Chlo. Le Coq and Sebastian Schwenen 11 The evolution of the European model for electricity markets 308 Fabien Roques PART II ADAPTING TO NEW TECHNOLOGIES AND NEW POLICY PRIORITIES 12 New technologies on the supply side 332 Nils May and Karsten Neuhoff 13 New technologies on the demand side 353 Fereidoon Sioshansi 14 Tools and policies to promote decarbonization of the electricity sector 383 Kathryne Cleary, Carolyn Fischer and Karen Palmer 15 Shifting supply as well as demand: the new economics of electricity with high renewables 408 Richard Green 16 The future design of the electricity market 428 Michael G. Pollitt 17 New business models in the electricity sector 443 Jean-Michel Glachant 18 Electrifying transport: issues and opportunities 463 Bentley C. Clinton, Christopher R. Knittel and Konstantinos Metaxoglou 19 Electrification of residential and commercial heating 506 Mathilde Fajardy and David M. Reiner 20 Harnessing the power of integration to achieve universal electricity access: the case for the Integrated Distribution Framework 540 Ignacio J. P.rez-Arriaga, Divyam Nagpal, Gr.goire Jacquot and Robert Stoner 21 Reforming China’s electricity industry: national aspiration, bureaucratic empires, local interests 568 Xu Yi-chong 22 The evolution of electricity sectors in Africa: ongoing obstacles and emerging opportunities to reach universal targets 595 Vivien Foster, Anton Eberhard and Gabrielle Dyson Index 629

    £48.40

  • 150 Bookstores You Need to Visit Before you Die

    Lannoo Publishers 150 Bookstores You Need to Visit Before you Die

    2 in stock

    Book SynopsisFor the enthusiastic reader and book lover, browsing through a bookshop is an irreplaceable experience. American author Elizabeth Stamp selected the 150 most unique bookstores in the world that are worth making a detour to visit. From Australia to France, and Japan to the United States, the bookstores here range from establishments that have been around for decades, to newly opened shops. Each shop has been selected for an outstanding feature, either an interesting backstory, a unique collection, or a fabulous setting. This handsomely bound book, the latest in the 150 series, has inspiring photographs and a wealth of information on each location.Trade Review"Here's hoping for time to visit them all!" - Good Housekeeping UK

    2 in stock

    £27.00

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