Description
Book Synopsis This all-new edition of the seminal book on navigating the multigenerational workplace takes a fresh look at a growing challenge, now exacerbated by the youngest employees. With their micromanaged childhoods and tech addictions, Gen Yers require constant feedback—frustrating for the Me Generation that can’t let go of the spotlight, and annoying for Gen Xers, sandwiched between the two. So how can you lead this motley group with their often incompatible work ethics, values, and styles?
Generations at Work lays bare the causes of conflict, and offers practical guidelines for managing the differences, including:
• In-depth interviews with members of each generation
• Best practices from companies bridging the generation gap
• Spe
Table of Contents
Contents
Introduction: The New Economic Reality and the
Cross-Generational Workplace
PART 1
Dynamics of the Multigenerational Workplace
1 A New Chapter in the Cross-Generational Workplace
2 The Traditionalists: What Will the Colonel Do Now—
Work? Retire? Consult?
3 The Baby Boomers: Retirement Postponed
4 The Gen Xers: Survivalists in the Workplace
5 The Millennials: Be Careful What You Ask For
6 The Global Workforce: Generations Around the World
PART 2
Where Mixed Generations Work Well Together
7 The ACORN Imperatives and Three Companies That
Bridge the Gaps
8 Company Best Practices and Other Great Ideas
PART 3
The Interviews
9 From the CEO’s Perspective
10 From the Trenches
PART4
Articles
11 Here Come the Millennials
Ron Zemke
12 Younger Boss and Older Worker
Claire Raines
13 A Field Guide to Mentoring Millennials
Bob Filipczak
14 Emerging Media and the Workforce
Bob Filipczak
Appendix 287
Inventory: How Cross-Generationally Friendly Is Your Work
Group, Department, Business, or Organization?
Endnotes
Acknowledgments
Index
About the Authors
