Business and Management Books
John Wiley & Sons Inc Pricing with Confidence
Book SynopsisTable of ContentsPreface: the Inflation Imperative ix Acknowledgments xiii Introduction: Getting Used to Supply Chain and Cost Turbulence 1 Chapter 1 Rule One: Price for Profit 19 Chapter 2 Rule Two: An Ounce of Execution Is Better Than a Pound of Strategy 39 Chapter 3 Rule Three: Kick the Discounting Habit 57 Chapter 4 Rule Four: Know Your Value 69 Chapter 5 Rule Five: Strategy Sets the Direction 89 Chapter 6 Rule Six: Innovate for Growth 117 Chapter 7 Rule Seven: Understand Your Market 131 Chapter 8 Rule Eight: Build Your Give- Gets Muscle 147 Chapter 9 Rule Nine: Build Your Selling Backbone 163 Chapter 10 Rule Ten: Deploy Three Practices to Increase Profits 179 Chapter 11 Conclusion: Price with Confidence – The Journey 197 About the Authors 211 Index 213
£22.94
John Wiley & Sons Inc Wise Decisions
Book SynopsisTable of ContentsForeword ix Introduction 1 Part I Your Own Decision Advisor (Y.O.D.A) Fundamentals 9 Chapter 1 Health Ignites Wisdom in Decision-Making 11 Chapter 2 Getting Through to the Inner Core 25 Chapter 3 The Voices in Our Head 33 Chapter 4 Time for Serious Reflection 39 Chapter 5 Equipping Y.O.D.A. with the Right Stuff 47 Chapter 6 Protecting Your Inner Core at All Costs 55 Chapter 7 Nature via Nurture: The Science of Uploading Y.O.D.A. 63 Part II Y.O.D.A. Applied to Children, Teens, and Families 75 Chapter 8 Y.O.D.A. Rising: Parenting Young Children 77 Chapter 9 High-Performance Training for Parents: Y.O.D.A. for Teens 85 Chapter 10 Transforming Your Family Story with Your Trained Inner Voice 93 Part III Y.O.D.A. in the Broader Arena of Life 101 Chapter 11 Managing Energy and Your Inner Voice 103 Chapter 12 Managing Emotions and the Role of Y.O.D.A. 111 Chapter 13 The Inner Voice and Managing Stress 127 Chapter 14 The Role of Y.O.D.A. in Finding Flow 135 Chapter 15 Y.O.D.A. Guided Storytelling 141 Part IV Y.O.D.A. Training Strategies 153 Chapter 16 Voice Training 101 155 Chapter 17 Using Y.O.D.A. to Get Home 161 Chapter 18 Summary Wisdom from Y.O.D.A. 171 Sources 177 Acknowledgments 211 Index 217
£18.69
John Wiley & Sons Inc Organizations Dont Tweet People Do
Book SynopsisPractical advice for managers on how the Web and social media can help them to do their jobs better Today's managers are faced with an increasing use of the Web and social platforms by their staff, their customers, and their competitors, but most aren't sure quite what to do about it or how it all relates to them.Trade Review'So much more than a business book; it is full of excellent advice, easy to assimilate and is relevant to anyone who wants to understand more about social media in the real world.' (Hotbrandscoolplaces.com, February 2012) A passionate treatise on what it means to be social in our world of corporate communications.' (Simply-communicate.com, February 2012) 'This uniquely people-centric guide to social media in the workplace offers managers, at all levels, valuable insights into the networked world.' (Flybe Magazine, March 2012) '... there is something in this book for everyone. I'd love to place a copy in the hand of every HR director and CEO in the country. It would be transformational. Trust me, read this. It really is that good.' (People Management, March 2012) 'I recommend the book to anyone thinking about taking part in social media and to managers who want to know what to do about social media in their department or organisation.' (Indigoblue.co.uk, 16th April 2012) 'The book talks through the challenges and ideas of how social media can be used and should be used within an organization.' (optimumexposure.co.uk. March 2012) With the social web being used by staff, customers and competitors, this book helps you harness its business potential.' (Director, March 2012) '...offers managers, at all levels, valuable insights into the networked world.' (CityJet Magazine, March 2012) ' You won't find a better, more accessible read about the value and potential of social media anywhere.' (workessence.co.uk, March 2012) 'There is something in this excellent book for everyone.' (People Management, April 2012) 'There is plenty of good sense in this book about the democratising potential of these new networks, their resistance to tidy structures, and the way they undermine old command-and-control cultures' (Management Today, April 2012) 'I highly recommend this book to anyone interested in social media, especially those new to blogging or tweeting.' (blogspot.co.uk, March 2012)Table of ContentsForeword by Andrew McAfee ix Introduction 1 1. We All Need to Grow Up 5 2. Ten Steps to Success with Technology 9 3. The Ultimate in Democracy 15 4. Leaving a Trace 21 5. Evolution on Steroids 27 6. “Writing Ourselves into Existence” 33 7. Literacy Re-discovered 39 8. Mass Illiteracy 45 9. Stating the Obvious 51 10. Volume Control on Mob Rule 57 11. Dealing with a Boss Who Doesn’t “Get It” 63 12. The More You Give the More You Get 69 13. “Ooh, That’s Interesting” 73 14. The Network of Networks 79 15. Real Leaders Have Followers 85 16. Real Friends 91 17. Too Much of a Good Thing 97 18. Globally Distributed Conversations 103 19. Conversations Can Only Take Place Between Equals 109 20. Management by Being Interested 115 21. Asking the Right Questions 123 22. The Meaning of True Collaboration 129 23. War of the Worlds 135 24. The Inside is Becoming the Outside 141 25. Your Staff are Your Best Advocates 145 26. Creatively Messy 151 27. Innovation and the Forces of Disruption 157 28. No Such Thing as Conscripts 163 29. Heading into the Great Unknown 169 30. Be Strategically Tactical 175 31. Back to Front ROI 181 32. The Price of Pomposity 187 33. Managing the Mess 193 34. We Need More Rubbish 199 35. Lines in the Sand 205 36. Small Pieces Loosely Joined 211 37. Unleash Your Trojan Mice 217 38. Don’t Feed the Trolls 223 39. When the Shit Hits the Fan 229 40. Crisis Management 235 41. The Best Way to be Safe is to be Open 241 42. Radical Transparency 247 43. The Revolution is Within 253 44. It’s Your Party . . . 257 45. A Final Word 263 A Note About Technology 267 Reading List 271 About Euan Semple 273 Index 275
£16.19
John Wiley & Sons Inc Measurement Madness
Book SynopsisA clearer, more accurate performance management strategy Over the past two decades, performance measurement has profoundly changed societies, organizations and the way we live and work.Table of ContentsFrom the Authors xi PART I INTRODUCTION 1 1 The Road to Insanity 3 2 Performance and Measurement 13 What is performance measurement? 14 What is performance? 15 What is measurement? 17 Getting the number or changing the behaviour? 20 PART II PERFORMANCE MEASUREMENT 21 3 Measurement for Measurement’s Sake 23 Making things measurable 25 Measures and more measures 27 Competitive measuring 27 Sticky measures 27 Conflicting measures 28 Losing the link to performance 29 Excessive reliance on measures 30 Fixating on measures 31 Getting desensitized to numbers 33 Getting lost in performance data 34 Paying the price 35 Preventing learning and change 37 Learning points 37 Deciding what to measure 38 Designing a robust indicator 40 Managing with measures 41 And finally… 41 4 All I Need is the Right Measure! 43 How difficult can this be? 46 What’s in a name? 46 Knowing the purpose 47 Poor relations 48 It’s in the formula 49 Frequency 50 Where does the data come from? 51 What will you do with the results? 53 How strong are your indicators? 54 Is the indicator measuring what it is meant to measure? 55 Is the indicator only measuring what it is meant to measure? 56 Is the indicator definitely the right indicator? 57 Is the indicator consistent regardless of who measures and when? 58 Can the data be readily communicated and easily understood? 59 Is any ambiguity possible in the interpretation of the results? 60 Can and will the data be acted upon? 61 Can the data be analyzed soon enough for action to be taken? 62 Is the cost of collecting and analyzing data justified? 63 Will the measure encourage any undesirable behaviours? 64 Learning points 66 It’s not just a KPI 66 Pass or fail 67 And finally… 67 5 Comparing Performance 69 Apples and pears 73 Differences in data collection 73 Different datasets 75 Different methodologies 76 Interpretation and presentation 78 Timeliness 80 Special variation 81 Choice and relevance 82 Using data unintended for comparative purposes 83 Yes, but… 84 Moving up the rankings 85 Unintended consequences 89 Learning points 92 Which data to collect? 93 Collection mechanisms 93 Consistency 94 Handling ambiguity 94 And finally… 95 PART III PERFORMANCE MANAGEMENT 97 6 Target Turmoil 99 What are performance targets? 102 When targets go bad 104 Are targets so bad? 106 The main pitfalls 107 When targets do good 114 Clarity and commitment 116 Unexpected benefits 118 Learning points 119 Types of targets 121 Setting targets 122 Feedback 123 Targets and incentives 124 In summary 124 And finally… 126 7 Gaming and Cheating 127 Gaming: what is it? 129 Gaming and cheating 133 What drives gaming and cheating? 137 The pressure to perform 139 Targets – the wrong kind and in the wrong way 141 The climate of competitiveness 142 Types of gaming 144 The number and predictability of gaming behaviours 145 Learning points 149 Relieving the pressure 150 Setting the right kind of target 150 Foreseeing the future 151 Improving data management systems 151 Changing the culture 152 And finally... 154 8 Hoping for A Whilst Rewarding B 157 Common management reward follies 160 Hoping for teamwork whilst rewarding individual effort 160 Hoping for the long term whilst rewarding short-term gain 162 Hoping for truth whilst rewarding lies 163 Hoping for contribution whilst rewarding outcomes 166 Hoping for budget control whilst rewarding overspend 167 Learning points 169 Targets, rewards and measures 169 Reward people later 171 Avoid negative spillover 171 Systems thinking 172 And finally… 173 9 Failing Rewards and Rewarding Failure 175 Top rewards for top performers 178 Rewarding failure 179 Failing rewards 180 Measurement, rewards and motivation 182 When financial rewards backfire 185 What motivates us? 188 Learning points 192 Motivation and long-term goals 192 Different strokes for different folks 193 The right measures 194 The time to reward 195 Team vs. individual rewards 195 And finally… 196 PART IV CONCLUSIONS 197 10 Will Measurement Madness Ever Be Cured? 199 And finally… 203 References 205 Index 217
£28.49
Productivity Press Kaizen Bursts
a huge range and FREE tracked UK delivery on ALL orders.
£11.12
Productivity Press Quick Changeover Setup Combination Worksheet
a huge range and FREE tracked UK delivery on ALL orders.
£8.48
Productivity Press VSM Histogram Analysis Spanish
a huge range and FREE tracked UK delivery on ALL orders.
£8.48
Productivity Press VSM Product Family Matrix Spanish
a huge range and FREE tracked UK delivery on ALL orders.
£8.48
Taylor & Francis Ltd Public Personnel Management
Book SynopsisNow in a thoroughly revised 7th edition, Public Personnel Management focuses on the critical issues and common processes in the management of public sector personnel. In keeping with prior editions, the text centers on the core processes within public human resource management: strategic workforce planning, effective recruitment and retention, workforce development, and employee relations. Designed to further address the ways in which expectations for human resource managers have changed and developed in recent years, the 7th edition includes several new features and improvements: Substantially restructured, updated, and additional case studies and student exercises. Coverage of how the field of Public HRM has been influenced by the two most recent national recessions, economic downturns at the state and local level, privatization and contracting trends at all levels of government, the growing presence of millennial employees in the workplTrade Review"This new edition conveys the importance of a strategic approach to public human resource management as a critical element of a sustainable policy system. It appeals to a new generation of public managers, who will work with an increasingly diverse and multi-generational workforce, while navigating complex systems of multi-actor governance, the very success of which depends upon the effective management of human capital." – Alisa Moldavanova, Wayne State University, USA "The latest edition of this classic text offers a fresh perspective on enduring themes. Public Personnel Management maintains the focus of earlier editions, while including updated information on contemporary issues like social media and generational shifts. The expertise that these three academic leaders bring to this topic is evident throughout. Their robust treatment of personnel management makes this book required reading for students and practitioners of public administration." – Heather Getha-Taylor, University of Kansas, USA "The substantially revised 7th edition of Public Personnel Management continues to stand as THE definitive text for students, practitioners, and scholars interested in public sector human resource management. Novices will discover the book is both accessible and easy to comprehend while seasoned practitioners and scholars will find it advances a meticulously crafted, cogent framework that aptly characterizes public sector human resource management. Without a doubt, Llorens, Klingner, and Nalbandian’s book is a must read for any serious student of the topic." – Edmund Stazyk, University at Albany, SUNY, USA Table of ContentsPart I. Introduction 1. The World of Public Personnel Management 2. Doing Public HRM in the United States Part II. Planning 3. Thinking Strategically about HRM 4. The HR Role in Policy, Budget, Performance Management, and Program Evaluation 5. Defining and Organizing Work 6. Rewarding Work: Pay and Benefits Part III. Acquisition 7. Social Equity and Diversity Management 8. Recruitment, Selection, and Promotion Part IV. Development 9. Leadership and Employee Performance 10. Training, Education, and Staff Development 11. Performance Management 12. Safety and Health Part V. Sanctions 13. Organizational Justice 14. Collective Bargaining
£104.50
Taylor & Francis Ltd Managing in Uncertainty
Book SynopsisThe reality of everyday organizational life is that it is filled with uncertainty, contradictions and paradoxes. Yet leaders and managers are expected to act as though they can predict the future and bring about the impossible: that they can transform themselves and their colleagues, design different cultures, choose the values for their organization, be innovative, control conflict and have inspiring visions. Whilst managers will have had lots of experiences of being in charge, they probably realise that they are not always in control. So how might we frame a much more realistic account of what's possible for managers to achieve?Many managers are implicitly aware of their messy reality, but they rarely spend much time reflecting on what it is that they are actually doing. Drawing on insights from the complexity sciences, process sociology and pragmatic philosophy, Chris Mowles engages directly with some principal contradictions of organizational life concerning innovaTrade Review‘This book provides a significant development of understanding organizational life from a complexity perspective. It takes the uncertainty of organizational life seriously; exploring reflexivity and making sense of one’s experience in a manner that clarifies the paradoxes of organizational life. I am sure it will appeal to all thinking managers and to academic researchers.’ - Ralph Stacey, Professor, Hertfordshire Business School, University of Hertfordshire, UK‘A deep theoretical and practical exploration of how to integrate complexity and ambiguity in managing and organizing. This book represents a much welcomed inquiry of a paradigm-shifting journey into embracing complexity and paradox in organizational life.’ – Alain Guiette, University of Antwerp, Belgium‘For those tired of prescriptions and protocols as substitutes for thinking and practical judgement in the face of uncertainty, this book offers managers a refreshing and satisfying read full of thought provoking examples and discussion.’ - Dr Patricia Shaw Fellow, Schumacher College, Devon and Visiting Professor, Hertfordshire Business School, University of Hertfordshire, UKTable of Contents1.Why are uncertainty, ambiguity and paradox important for managers? 2.Taking paradox seriously 3.The paradox of involvement and detachment and the importance of practical judgement 4.Attempts to change organizational culture – the paradox of the local and the global 5.On the predictable unpredictability of organisational life: change and innovation 6.The paradox of co-operation and competition: conflict and the necessary politics of organizational life 7.Ambiguity, contradiction, and paradox in the natural sciences – creative entanglement between the knower and the known 8.Uncertainty, contradiction and paradox - so what can managers do?
£58.99
McGraw-Hill Education The Innovation Secrets of Steve Jobs Insanely
Book SynopsisNow in paperbackâthe âœThink Differentâ approach to innovation based on the guiding principles and enduring legacy of Appleâs legendary CEO Steve Jobs.Celebrating the life and legacy of one of the most influential innovators of all time, The Innovation Secrets of Steve Jobs has become a landmark in the field, as powerful and inspirational as the man himself. This essential guide shows you how to apply Steve Jobsâs seven principles of innovation to any field, dream, or endeavor.For Jobs, Appleâs slogan âœThink Differentâ was more than a marketing tool. It was a way of lifeâa powerful, positive, game-changing approach to innovation that you can use to unlock your creative potential, turn your passions and ideas into revolutionary products, and captivate your customers by doing what you love. These innovation secrets, like Steve Jobs himself, will continue to inspire, challenge, and motivate us all for generations to come.Table of ContentsAcknowledgments ixPreface xiIntroduction: What the World Needs Now is More Jobs--Steve Jobs xvChapter 1: What Would Steve Do? 1Principle 1: Do What You LoveChapter 2: Follow Your Heart 15Chapter 3: Think Differently About Your Career 25Principle 2: Put a Dent in the UniverseChapter 4: Inspire Evangelists 45Chapter 5: Think Differently About Your Vision 61Principle 3: Kick-Start Your BrainChapter 6: Seek Out New Experiences 81Chapter 7: Think Differently About How You Think 93Principle 4: Sell Dreams, Not ProductsChapter 8: See Genius in Their Craziness 105Chapter 9: Think Differently About Your Customers 125Principle 5: Say No to 1,000 ThingsChapter 10: Simplicity is the Ultimate Sophistication 137Chapter 11: Think Differently About Design 155Principle 6: Create Insanely Great ExperiencesChapter 12: We're Here to Help You Grow 175Chapter 13: Think Differently About Your Brand Experience 185Principle 7: Master the MessageChapter 14: The World's Greatest Corporate Storyteller 199Chapter 15: Think Differently About Your Story 209One More Thing...Don't Let the Bozos Get You Down 219Notes 223Index 237
£19.79
McGraw-Hill Education The Talent Management Handbook Third Edition
Book SynopsisThe go-to guide to strategic talent managementâ revised and reorganized for the new world of business HR professionals, CEOs, and high-level executives routinely consult The Talent Management Handbook to drive spectacular results for their staff and for their organization. This comprehensive guide provides everything you need to build and manage a diverse, talented, and motivated workforceâthe lynchpin to succeeding in todayâs hyper-competitive world. Each section of the book provides the most current HR processes, practical management tools and techniques, and invaluable resources that will help you:â Attract new talent and retain the cream of the cropâ Design career plans that boost employee morale â Improve performance through a personal value exchangeâ Coach, develop, and inspire raw talent and prepare the CEOs of the futureâ Improve the Table of ContentsPrefaceAcknowledgments and DedicationIntroductionContributorsPart I: Using Talent Management to Build a High-Performance Workplace1. Using Talent Management to Build a High-Performance Workplace2. From Blueprint to Action: Signals and Guidance for Successful Talent Management Programs3. Creating an Employer Brand that Attracts, Grows, and Retains the Right People Part II: Talent Management Building BlocksBuilding Block 1: Competency Assessment4. Formulating Competencies5. Driving Enterprise and Innovation Through Competency Development6. Competencies for the Future WorkforceBuilding Block 2: Performance Appraisals7. Understanding how to Use Performance Management for Organization Success8. Using Performance Appraisals to Drive Organization Success9. Big Five Performance Management A Quantum Leap in Employee Performance Appraisal10. Analytics-Based Enterprise and Corporate Performance Management (EPM/CPM)Building Block 3: Potential Forecasting11. Forecasting Employee Potential for Growth12. Measuring Up for the Skills Revolution: Talent Assessment in the Human AgePart III: Talent Management ProgramsProgram 1: Talent Positioning: Succession and Career Planning and Outplacement13. Integrating Succession Planning and Career Planning 14. Succession Planning Challenges and Solutions15. CEO Succession Planning: A Process for Leading an Effective Management Transition16. Building a Development Culture: Everyone Is a Stakeholder 17. How Workforce Trends Affect Outplacement ProgramsProgram 2: Talent Enhancement: Coaching, Training, Education, and Development18. How Line Managers Can Foster Organization Performance Through Talent Enhancement19. Developing Leadership Potential Through 360-Degree Feedback and Coaching20. Developing Your Workforce: Measurement Makes a Difference21. Enriching Executive Development: The Essential Partnership Between Human Resources Professionals and Executive Coaches22. Change and Compassion: The Essence of Effective Coaching23. The Role of the Manager in Talent ManagementProgram 3: Talent Mobility: Acquisition, Onboarding, and Outplacement24. Novel Ways to Win the Battle for Great Talent25. Leading Practices in Building a More Successful Approach to Talent Acquisition26. Social Recruiting: Pick Up The Pace or Be Left Behind27. Increasing Your Odds of Success in Picking the Right CEO28. Onboarding as a Critical Component of a Talent Acquisition Strategy29. Using Storytelling to Make Onboarding More Inspiring and EffectiveProgram 4: Compensation30. Using the Right Rewards Program to Help Your Talent Management Program Fuel Transformation31. Using a Total Rewards Strategy to Support Your Talent Management Program32. Aligning Total Compensation Programs with Organization Values, Strategy, and Talent Management Processes33. Using Compensation to Win the Talent Wars34. Developing an Effective Compensation Philosophy that Attracts, Motivates, Retains, and Develops Top TalentPart IV: Culture 35. Driving Competitive Advantage Through Nontraditional Approaches to Engagement Surveys36. Using Diagnostic Assessment for Creative and Innovative Talent Management37. Characteristics of Innovative Individuals and Organizations38. Creating and Maintaining a Culture of Innovation, Engagement, Leadership, and Performance39. Reframing Creativity as a Martial Art40. Reimagining the Twenty-First Century Employment Relationship: Aligning Human Resource and Corporate Social Responsibility Through Employment Policies and Practices 41. Making Ethics an Integral Component of Your Talent Management System42. Building a Reservoir of Women Super KeepersPart V: Global Talent Management 43. Acquiring and Retaining Expatriate Talent 44. Developing Global Leadership CompetenciesPart VI: Big Data45. Talent Development Reporting Principles (TDRp): Standards for the Measurement, Reporting, and Management of Human Capital 46. The Internal Labor Market Paradigm: A Model for Using Analytics to Evaluate and Interpret Workforce and Business Performance Data47. The Role of HT Technology in Talent Management48. Effective Talent Management Systems49. Realizing the Value of Big Data for Talent ManagementPart VII: Talent Management Competencies for Leaders and Professionals50. A Competency-Driven Approach to Talent Management Optimization51. Developing the Talent Developers52. Evolving Organization Development for the Future Part VIII: Significant Trends Affecting Talent Management Practices 53. Balancing Talent and Organization Culture: A Winning Combination54. HR Levers that Drive Business Results55. Eight Trends Shaping the Future of Talent Management ProgramsIndex
£53.99
McGraw-Hill Education Management Lessons from Mayo Clinic Inside One of
Book SynopsisThe leaderâs guide to building a service powerhouse using the approach that made Mayo Clinic the #1 healthcare system in AmericaMayo Clinic is among the best service organizations in the world. It fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. This classic business guide offers a rare, up-close look at the best practices that drive Mayo Clinicâs success. By examining the operating principles that guide every management decision at this legendary institution, authors Leonard Berry and Kent Seltman:â Demonstrate how a great service brand evolves from the core values that nourish and protect itâ Extrapolate instructive business lessons that apply outside healthcareâ Illustrate the benefits of pooling talent and encouraging teamworkâ Present a proven prescription for creating sustainable service excellenceLearn how to apply the Clinicâs winning methods to yourTable of ContentsAcknowledgmentsChapter 1: The 100-Year BrandChapter 2: Preserving a Patient-First LegacyChapter 3: Practicing Team MedicineChapter 4: Practicing Destination MedicineChapter 5: Partnering for LeadershipChapter 6: Hiring for Values-and TalentChapter 7: Orchestrating the Clues of QualityChapter 8: Creating, Extending, and Protecting the BrandChapter 9: Investing in Tomorrow's OrganizationChapter 10: Realizing Human PotentialIndex
£21.24
McGraw-Hill Education Killing Marketing How Innovative Businesses Are
Book SynopsisKilling your current marketing structure may be the only way to save it!Two of the worldâs top marketing experts reveal the next level of breakthrough successâtransforming your marketing strategy into a standalone profit center.What if everything we currently know about marketing is what is holding us back? Over the last two decades, weâve watched the entire world change the way it buys and stays loyal to brands. But, marketing departments are still operating in the same, campaign-centric, product-led operation that they have been following for 75 years. The most innovative companies around the world have achieved remarkable marketing results by fundamentally changing their approach. By creating value for customers through the use of owned media and the savvy use of content, these businesses have dramatically increased customer loyalty and revenue. Some of them have even taken it to the next step and developed a marketing functionTable of ContentsForeword by Stephanie Losee, Head of Content, Visa Corporate CommunicationsAcknowledgmentsIntroduction by Joe PulizziChapter 1: Killing Marketing by Robert RoseChapter 2: Return on Audience by Robert RoseChapter 3: Media Marketing by Joe PulizziChapter 4: The Revenue Model by Joe PulizziChapter 5: The Media Marketing Savings Model by Robert RoseChapter 6: First Steps on the Road to Killing Marketing by Robert RoseChapter 7: The One Media Model by Joe PulizziChapter 8: Today: The Beginning by Joe PulizziChapter 9: What Now: Lessons Learned Along the Transformation by Robert RoseChapter 10: The Future of Marketing by Robert RoseIndex
£25.59
McGraw-Hill Education Designing the Future How Ford Toyota and other
Book SynopsisHow companies are using lean development to revolutionize their product and service offeringsâvital lessons any business leader can use as an engine of innovationHow did Ford Motors use Lean Development to pull off one of the most impressive corporate turnarounds in history? Largely by avoiding the mistakes that so many companies make when in a death spiral. They looked beyond manufacturing efficiency to change the very fundamentals of how they developed vehicles.In Designing the Future, Lean product development expert James Morgan and world-renowned Lean guru Jeffrey K. Liker reveal why so many companies have achieved only moderate success with Lean in operations, with a limited impact on their overall business. They take you through the process of bringing the best of Lean management to your enterpriseâin order to link your business strategy to superior value designed for customers. The authors provide an actioTable of ContentsForeword by Alan R. MulallyAcknowledgmentsIntroduction: The Power of Product Development Excellence to Compete and ProsperFord's Historical Turnaround: How Ford Connected a Bold Strategy to Product-Process Excellence1. Creating the Right Product2. Delivering with Speed and Precision3. Fixed and Flexible: The Yin and Yang of Lean Product Development4. Building High-Performance Teams and Team Members5. Leading Development6. Creating and Applying Knowledge as a Learning Organization7. The Pursuit of Product Perfection8. Designing the Future by Linking Strategy to Execution: A Toyota-Tesla Comparison9. Designing Your Future: Transforming Your Product and Process Development CapabilityEndnotesIndex
£28.61
McGraw-Hill Education Leading from Your Best Self Develop Executive
Book Synopsis Proven techniques for building self-confidence, making personal connections, and developing a professional presence thatâs powerful, authentic, and effective. Increase your poise, presence, and influence for more dynamic leadership Are you showing up as the best version of yourself? Are you aware of how others experience you? By cultivating executive poise and presence, we not only improve how others see us but enhance our capacity to lead a life of our choosing. While leadership styles may vary, all great leaders are able to connect with others while staying true to themselves. By remaining true to the best aspects of your personality, you too, will be able to lead effectively in every situation. Leading from Your Best Self delivers a roadmap for developing the poise, presence, and influence needed to succeed at work and in life. As a theater professional, Rob Salafia cultivated aTable of ContentsForewordPrefaceAcknowledgmentsIntroductionChapter 1: The Art of Being ExtraordinaryChapter 2: The Art of LandingChapter 3: The Art of ExpandingChapter 4: The Art of Expanding into ConflictChapter 5: The Art of Developing Physical and Vocal PresenceChapter 6: The Art of TransitioningChapter 7: The Art of Self-Discovery and AuthenticityChapter 8: The Art of Relating and ConnectingChapter 9: The Art of Story Sharing, Storytelling, and Meaning MakingChapter 10: The Art of InfluencingChapter 11: The Art of Leading ChangeChapter 12: The Art of Making Great PresentationsChapter 13: The Art of Creating a Learning OrganizationFinal ThoughtsAppendix: Favorite ImagesNotesIndex
£17.09
McGraw-Hill Education The Wall Street MBA Third Edition Your Personal
Book Synopsis Mastering corporate finance is a lot easier than you think. Business school textbooks are notoriously dry, static, and filled with confusing acronyms. The Wall Street MBA takes a different approach by presenting a succinct âœcrash course,â breaking down the main concepts of MBA finance and accounting programs to provide the information and insight you need to: âReview financial statements âAnalyze earnings âDetect fraud âValue companies âDetermine the cost of capital Fully updated and revised, this new edition will also get you up to speed on important new trends in FinTech, alternative investments, and cost accounting. Table of ContentsAcknowledgmentsIntroductionPart 1: AccountingChapter 1: Accounting BasicsChapter 2: Balance SheetChapter 3: Income StatementChapter 4: Cash Flow StatementChapter 5: Fraud and ManipulationChapter 6: Financial AnalysisChapter 7: Managerial AccountingPart 2: FinanceChapter 8: Cost of CapitalChapter 9: ValuationChapter 10: Wall Street Basics: Stocks and BondsChapter 11: Wall Street Part Deux: Arbitrage, Derivatives, and Hedge FundsChapter 12: Mergers and AquisitionsChapter 13: CurrencyChapter 14: Real EstateChapter 15: CommoditiesChapter 16: Portfolio TheoryChapter 17: The Business of FinanceConclusionAppendix A: Case Study: Car-E-Oki, Inc.Appendix B: Sample ProblemsAppendix C: Summary FormulasGlossaryRecommended ReadingsIndex
£24.64
McGraw-Hill Education Think Like Amazon 50 12 Ideas to Become a Digital
Book SynopsisâœReading this book is like having Jeff Bezos advise me.â âEric Martinez, Founder and CEO of ModjoulThe former Amazon executive who launched and scaled Amazon Marketplace delivers the ultimate playbook on how to âœthink like Amazonâ and succeed in the digital age. âœWhat would Jeff do?â Since leaving Amazon to advise start-ups and corporations, John Rossman has been asked this question countless times by executives who want to know âœthe secretâ behind Amazonâs historic success. In this step-by-step guide, he provides 50 answers drawn from his experience as an Amazon executiveâand shows todayâs business leaders how to think like Amazon, strategize like Bezos, and beat the competition like nobodyâs business. Learn how to: Move forward to get back to Day 1âand change the status quo. Use the âœworking backwardsâ innovation and problem-solving approach to lead the way. Become a platform companyâwith the right platform straTable of ContentsINTRODUCTION: WHAT WOULD JEFF DO? Part ICulture idea1 RESET YOUR CLOCKS:Your Journey Will Not Be Short or a Straight Line idea 2 MERCENARY OR MISSION DRIVEN?Be Strategic and Honest in Your Obsession,and Then Obsess to Win idea3 MOVE FORWARD TO GET BACK TO DAY 1:Change the Culture of the Status Quo idea4 OBSESSED IS DIFFERENT:Create Customer Obsession in Your Business idea5 DON’T GO ALONG TO GET ALONG:The Risk Social Cohesion Poses to Achieving Hard Results idea6 DELIVER RESULTS:Own Your Dependencies to Overcome and Succeed idea7 OWNERSHIP FOR EVERYONE:Compensation Strategy to Drive Enterprise Optimization idea8 AVOID COUNTRY CLUBS:Stay Hungry Even When You’re Successful idea9 MAKE THE ELEPHANT DANCE:Portfolio Strategy and Governance for Innovation idea10 YOU ARE THE CHIEF PRODUCT OFFICER:The New Management Science of Being a Builder idea11 ARE YOU WILLING TOBE MISUNDERSTOOD?Lessons from Amazon’s Biggest Innovations idea12 GET TO YES:Finance, Tax, Legal, and HR Teams That Matter idea13 BLOW UP THE ORG CHART:Don’t Let Your Organizational Structure andTitles Get in the Way idea14 GAMES FOR INNOVATION:Spur Invention in Fun Ways idea15 THE DOOR DESK:Forcing Innovation Through Frugality Part IIStrategy idea16 INTRODUCTION TOMISSION IMPOSSIBLE:Being Digital idea17 EXPERIMENT, FAIL, RINSE, REPEAT:Plan and Operate Your Experiments for Digital Success idea18 SO YOU WANT TO BE A PLATFORM?Platform Strategy for the Rest of Us idea 19 YES, YOU ARE ATECHNOLOGY COMPANY:Decentralize Your Way to Digital Greatness idea20 PIZZA FOR ALL!The Magic of Small Autonomous Teams idea 21 NEVER SAY NEVER:Don’t Let Past Positions Create a Trap idea22 RELENTLESS.COM:Next-Generation Operational Excellence idea23 OPW:The Strategy of Other People’s Work idea24 THE MAGIC OF FORCING FUNCTIONS:Get These Right, and Your Teams Will Take Off idea25 WHAT’S YOUR FLYWHEEL?Systems Thinking in Strategy Development idea26 WHY IS THIS SO HARD?Innovate by Reducing Friction idea27 GRANTING CUSTOMERSSUPERPOWERS:Dreamy Businesses and Durable Needs idea28 THINK DIFFERENTLY:Improve Your Questions for Disruption idea29 LAUNCH AND LEARN:Business Expansion the Amazon Way idea30 DON’T GIVE AWAY THEOPERATING SYSTEM:Partners, Vendors, and Strategy Part IIIBusiness and Technology idea31 LIES, DAMN LIES, AND METRICS:Use Metrics to Build a Culture of Accountabilityand Customer Obsession idea32 PROCESS VERSUS BUREAUCRACY:Create Processes That Scale idea33 DO THE MATH:The Path to Automation and AI Starts with Formulas idea34 CUSTOMER EXPERIENCE MATTERS:Design and Measure the Customer Experience to Win idea 35 WHAT’S YOUR JUSTWALK OUT TECHNOLOGY?Use the Internet of Things to ReinventCustomer Experiences idea36 INFORMATION SECURITY MUST DIE:Making Security Everyone’s Job idea37 OP1:The Painstaking Process of Planning idea38 STRATEGIC HEADCOUNT PLANNING:Scaling and Innovating Through People Allocation idea39 ARCHITECTURE IS THE BUSINESS STRATEGY:Win Through Technology and Architecture idea40 THE QUESTIONS YOU ASK:Ask Your CIO These Questions—for Everyone’s Benefit idea41 THE END OF ARTIFICIALARTIFICIAL INTELLIGENCE:Prepare for a Future of Machine Learning Part IVApproach and Execution idea42 ONE-WAY OR TWO-WAY DOOR?Make Better and Faster Decisions idea43 RAISE THE BAR:Avoid the Biggest Hiring Mistakes idea44 A NARRATIVE ABOUT NARRATIVES:Ditch the PowerPoint and Gain Clarity idea45 THE FUTURE PRESS RELEASE:Define the Future and Get Teams on Board idea46 FAQS:Answer Others’ Questions for Your Benefit idea47 WRITE THE USER MANUAL:Start with the Customer and Work Backward idea48 YOU ARE WHAT YOU EAT:Create Change Via the Executive Team Reading List idea49 FINANCE FOR FOOLS:Free Cash Flow, Accounting, and Change idea50 THE LAST WORD ON BECOMING DIGITAL:Trust idea50 PRINCIPLES ARE NOT A POSTER:The Pursuit of Speed, Agility, and Digital Leadership NOTES INDEX
£999.99
McGraw-Hill Education Think on Your Feet Tips and Tricks to Improve
Book Synopsisâœ[Think on Your Feet] is a helpful mavenâs guide ideal for anyone who views a podium with fear and trembling.ââPublishers WeeklyGet out of your own way!Our professional lives are full of situations outside of our control. A job interviewer asks a question out of left field. A coworker puts you on the spot in front of the boss. Your PowerPoint presentation crashes at a critical moment. Most people react to the unexpected with anxiety and unease. We get rattled, stumble over our words, and overthink the situation. Others, though, handle it with self-assurance and aplomb. They gain a sense of empowerment and energy when the pressure is on. Like great improv actors, theyâre able to think on their feet.The great thing is, improv isnât about winging it or flying by the seat of your pants; improv at its core is about listening and responding. Itâs based on rules and techniques, and it taps directly into your soft communicatTable of ContentsIntroduction CHAPTER 1: Attending to your Audience: Who, What, When, andHow CHAPTER 2: Interpersonal Communication—the Everyday ProfessionalCommunication CHAPTER 3: Networking and Small Talk CHAPTER 4: Leading a Meeting and Leading in a Meeting CHAPTER 5: Interviewing CHAPTER 6: Get Out of Your Own Way CHAPTER 7: Presentation Skills Conclusion Notes, References, Resources Acknowledgments Index
£17.09
McGraw-Hill Education Woman of Influence 9 Steps to Build Your Brand
Book SynopsisReinvent yourself as a woman of influenceâand become the leader you were meant to beHave you ever felt like your organizationâs best-kept secret? Are you the go-to person for work that downplays your potential? Do you want to hone your leadership skills while still staying true to who you are? If you answered yes to any of these questions, or if your reputation as a standout contributor is not translating into career advancement, Woman of Influence is for you. With more than two decades of experience working with hundreds of thousands of women and clients including eBay, GM, Microsoft, and more, Be Leaderly CEO Jo Miller has the strategies, stories, and research to help women shift their focus from doing to leading. In Woman of Influence, she provides a practical, hands-on roadmap that walks you through 9 specific steps to build your brand, establish your legacy, and thrive. Each step is reinforced with self-assessments, inspiring exeTable of ContentsIntroduction:Reinvent Yourself as a Woman of Influence PART IAdvancing Authentically1 Put on Your Big Girl PantsLead from Where You Are 2 You Do YouOwn Your Leadership Strengths 3 What’s Your Superpower?Claim Your Leadership Niche PART I IBuilding an Influential Brand4 Boss Up Your BrandUp-Level How You’re Perceived 5 Get Your Shift TogetherShift Your Mindset from Doing to Leading 6 Go Big or Go HomeCreate Career-Defining Moments 7 Amplify Your AccomplishmentsDon’t Be the Best-Kept Secret PART I I IMobilizing Your Support Squad8 Rally Your CrewThe Four People You Need in Your Corner 9 Attract Influential AdvocatesEnlist Support to Kick Down Doors ConclusionLeave a Lasting Leadership Legacy AppendixReviewing the 12 Common Missteps(and How to Avoid Them) Acknowledgments Notes Index
£18.69
McGraw-Hill Education The Lean Tech Manifesto Learn the Secrets of Tech
Book SynopsisThe powerful new method for streamlining digital product development, accelerating delivery, and scaling innovationâall in just one yearWhether youâre a production manager or CEO, The Lean Tech Manifesto provides what you need to dramatically improve operations and get ahead of the competition. This groundbreaking book written by the celebrated leaders of Theodo shows how to combine Lean strategy with the speed and scale of digital for optimal efficiency. Youâll learn how to:â Create a culture of problem solving and knowledge sharingâ Scale-up â even when faced by a major increase in demandâ Deploy faster implementation â Measure client satisfactionâ Improve teamwork between product, devs, and opsâ Recruit good developers â and keep them!Fabrice and BenoÃt are famous for being among
£24.64
McGraw-Hill Education Relentless Solution Focus Train Your Mind to
Book SynopsisFrom bestselling author and mental toughness expert Jason Selk comes a mind-training regimen for reframing every problem into an opportunity for productive action.The most common cause of failing to reach our professional and personal goals is hardwired in us: Humans instinctively focus on problems. Over millennia, our very survival relied on our ability to be alert to any potential dangers that could threaten our existence. But today this negativity bias significantly limits our potential and increases stress, pressure, and underperformance. The one characteristic all phenomenally successful people share is mental toughness. Mentally tough people are better at making decisions more quickly and with better results. They possess the uncanny ability to control what goes on between their ears. Instead of allowing their minds to focus on their problems when adversity strikes, the most successful people have learned to direct their thoughts in a systematic mannerTable of ContentsAcknowledgmentsIntroduction1 Pace for Performance2 Undo Untidy Thinking3 Leverage Leisure4 Secure Support5 Evaluate Effort6 The Steady-Pulse Path7 Steady-Pulse Teams and OrganizationsNotesIndex
£17.99
McGraw-Hill Education Rituals Roadmap The Human Way to Transform
Book Synopsis#2 Wall Street Journal Bestseller, USA Today Bestseller, and Publishers Weekly BestsellerFrom the Wall Street Journal bestselling author of Bring Your Human to Work comes an indispensable guide to taking your employee engagement to the next level.In Bring Your Human to Work, Erica Keswin laid down the rules and protocols of a human workplace. Now, in Rituals Roadmap, she shows us how to further employee engagement, explaining that workplace rituals foster a sense of belonging and help workers connect with one another and their work. From our morning cup of coffee to the standing Wednesday morning meeting with our team, our lives are steeped in rituals. Rituals Roadmap combines cutting-edge scientific research with examples from the most human companies, like Starbucks, Microsoft, Chipotle and LinkedIn, showing how they establish rituals during meetings, employee onboardi
£17.84
McGraw-Hill Education McGraw Hill Conquering SAT Math Fourth Edition
Book SynopsisTriumph over tough equations and get top scores on the SAT Math section!The math sections of the SAT are extremely challenging, so weâre here to help. Conquering SAT Mathâcovering the latest test formatâhas been specially designed by three math experts who give you strategies for solving every kind of SAT math question. Youâll also get intensive practice for every math question type to help build your test taking confidence. With Conquering SAT Math, youâll have everything you need to get ready for test day, and achieve your best SAT score.McGraw Hill's Conquering SAT Math includes:â Hundreds of sample questions with complete answer explanations to maximize your score on the math sectionsâ Complete review of SAT math topics including: factors, ratios, percents, powers, basic algebra, geometry, functions, probability, and moreâ Strategies for answering every SAT multiple-choice and constructed-response math problemâ Drill
£10.79
McGraw-Hill Education McGrawHill Education Conquering the SAT Writing
Book SynopsisGet the edge you need on the Writing section of the SATThe SAT is coming up, and you need extra help to tackle the tough Writing section--including the dreaded SAT essay. Revised and updated, McGraw-Hill's Conquering SAT Writing, Third Edition, is packed with intensive practice for the new multiple-choice writing questions, plus teacher-recommended strategies for writing a high-scoring essay. You also get sample scored SAT essays with readers' comments! Specially created by a nationally known test-prep expert, this first-rate guide has everything you need to get ready for this difficult part of the SAT, and to help you achieve your best writing score ever.McGraw-Hill's Conquering SAT Writing includes:â 3-full-length practice SAT Writing Tests with complete explanationsâ Complete coverage of all SAT reading comprehensive problem typesâ Complete review of all grammar rules you need to know for
£10.79
McGraw-Hill Education Making Work Human How HumanCentered Companies are
Book SynopsisHow do you keep your employees engaged, creative, innovative, and productive? Simple: Work human!From the pioneers of the management strategy thatâs transforming businesses worldwide, Making Work Human shows how to implement a culture of performance and gratitude in the workplaceâand seize a competitive edge, increase profitability, and drive business momentum. Leaders of Workhuman, the worldâs fastest-growing social recognition and continuous performance management platform, Eric Mosley and Derek Irvine use game-changing data analytics to prove that when a workplace becomes more âœhumanââwhen itâs fueled by a culture of gratitudeâmeasurable business results follow. In Making Work Human, they show you how to: Apply analytics and artificial intelligence in ways that make work more human, not less Expand equity, diversity, and inclusion initiatives and strategies to include a wider range of backgrounds, life experienTable of ContentsForeword by Shawn Achor AcknowledgmentsIntroduction PART I HUMANS AT WORK1 The Human Enterprise 2 The Future of Work Is Human 3 The Employee Experience 4 What Do Employees Want? 5 Purpose, Meaning, and Gratitude 6 Human Moments That Matter PART II BUILDING A HUMAN ENTERPRISE7 Recognition: The Heart of Working Human 8 Recognition: Basics and Best Practices 9 Performance Management 10 The Future of Diversity and Inclusion 11 Redesigning Rewards 12 Leading Humans 13 A Call to Action Notes Index
£18.69
McGraw-Hill Education Rewire for Wealth Three Steps Any Woman Can Take
Book SynopsisA groundbreaking program to help women create a habit of building wealthâfrom renowned financial therapist Barbara Huson (formerly Barbara Stanny)The men in her life had always handled Barbara Husonâs money: First her father (the âœRâ of H&R Block), and then her husband, a stockbroker who turned out to be a compulsive gambler. When tax bills arrived for over $1m for his illegal deals, her ex left the country, her father refused to help, and Husonâwhoâd always been âœscared and intimidated by moneyâârealized she had to grow up financially, fast.Since that dramatic financial wake-up call, Huson has devoted herself to learning everything there is to know about women and money, and in Rewire for Wealth she goes to the very core of the disconnect between the two: According to multiple studies, womenâs and menâs brains process information differentlyâand that has a profound effect when it comes to money. (Men, for example, view investing as a challenge; wTable of ContentsAcknowledgments Introduction: Lifting the Fog PART IAwakening1 Kicking the Habit 2 Body, Mind, and Spirit 3 The Wealth Connection PART IIRewiring4 The Rewire Response 5 Step #1: Recognize 6 Step #2: Reframe 7 Step #3: Respond Differently PART IIIHardwiring8 Power Tool #1: Resistance Work 9 Power Tool #2: Reparenting 10 Power Tool #3: Repetition 11 Directing Your Destiny Notes Index
£20.69
McGraw-Hill Education Culture Renovation 18 Leadership Actions to Build
Book SynopsisSeize and expand the competitive edge with a smart, well-managed culture âœrenovationâMost business leaders understand the power of a dynamic, positive cultureâbut almost every effort to change culture fails. Why? The approach is often all wrong. Rather than attempt to âœtransformâ a new culture from the ground up, leaders need to instead spearhead a culture renovation. Itâs all about keeping what works, changing what needs to be changed, and ensuring proper care and maintenanceâmuch like refurbishing and living in a beautiful historic home and improving its overall value.In Culture Renovation, the head of the worldâs leading HR research firmâthe Institute for Corporate Productivity (i4cp)âKevin Oakes provides tangible, tactical insights drawn from a robust data set and informed by CEOs and HR leaders at many of the worldâs top companies. Youâll find everything you need to rebuild your corporate culture with care and expertise, including:TTable of ContentsForeword by Tom Rath Acknowledgments Introduction Renovation Versus Transformation Chapter 1 Does Culture Predict Performance? Chapter 2 The Rise of the Unicorns Chapter 3 Culture Renovation Needs to Start at the Top A Blueprint to Renovate CulturePhase One: PlanChapter 4 Step #1: Develop and Deploy aComprehensive Listening Strategy Chapter 5 Step #2: Figure Out What to Keep Chapter 6 Step #3: Set Your Cultural Path Chapter 7 Step #4: Define the Desired Behaviors Chapter 8 Step #5: Identify Influencers, Energizers,and Blockers Chapter 9 Step #6: Determine How Progress WillBe Measured, Monitored, and Reported Phase Two: BuildChapter 10 Step #7: Clearly Communicate ThatChange Is Coming Chapter 11 Step #8: Ferret Out Skeptics andNonbelievers Early Chapter 12 Step #9: Paint a Vision for the Future Chapter 13 Step #10: Consciously Collaborate Chapter 14 Step #11: Establish a Co-creation Mindset Chapter 15 Step #12: Provide Training on theDesired Behaviors Phase Three: MaintainChapter 16 Step #13: Make Onboarding AboutRelationships Versus Red Tape Chapter 17 Step #14: Promote Those Who BestRepresent the New Chapter 18 Step #15: Change PerformanceManagement Practices Chapter 19 Step #16: Leverage Employee Affinity Groups Chapter 20 Step #17: Increase the Focus on Talent Mobility Chapter 21 Step #18: Don’t Underestimate the Valueof External Sentiment Epilogue Theory Versus Tactics Notes Index
£20.69
McGraw-Hill Education The Burnout Fix Overcome Overwhelm Beat Busy and
Book SynopsisWinner of getAbstractâs Readers' Choice Award 2021Named a Best Book on Burnout & Recovery for 2022 by Choosing TherapyFeatured on Business Insider as a top book to help you overcome burnoutAn evidence-based resilience toolkit to help you find better, more sustainable ways to succeed at work and lifeIn The Burnout Fix, the award-winning psychologist and board-certified leadership coach Dr. Jacinta M. JimÃnez shows you how to harness science-backed resilience strategies to survive, and thrive, in todayâs âœalways on, always connectedâ worldâwhere a reported 60% of employees report being stressed out all or most of the time at work.Packed with compelling, real-world stories from years of coaching and the latest research in positive, social, and motivational psychology, The Burnout Fix shows how neglecting to nurture your personal pulse can undermine all your efforts at working harder and âœsmarter.Table of ContentsAcknowledgmentsIntroduction1 Pace for Performance2 Undo Untidy Thinking3 Leverage Leisure4 Secure Support5 Evaluate Effort6 The Steady-Pulse Path7 Steady-Pulse Teams and OrganizationsNotesIndex
£17.99
McGraw-Hill Education The Product Managers Desk Reference Third Edition
Book SynopsisPublisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.The definitive guide to product managementâupdated for a more digital, more global, more competitive business landscapeThe digital age is here to stay. That means the pace of business change will only increase and competitive forces will challenge you, and your role as a product manager. This is the book that provides the only definitive body of knowledge of product management that you and your product teams can use to optimize your productâs business.The Product Managerâs Desk Reference has long been the go-to resource for product managers who seek to deliver quantifiable benefits to their company. In this fully revised edition of this bestseller, veteran product management thought leader Steven Haines lays out a repeatable process for product manageTable of ContentsIllustrations Preface Introduction MODULE 1Foundations of Product ManagementIntroduction to Module 1 CHAPTER 1What Is Product Management? Question 1: What Is a Product? Product Lines Product Portfolios Solutions, Bundles, and Systems Product Elements and Modules Platforms Question 2: What Is Management? What Does a Product Manager Really Do? The Product Management Life Cycle Model Question 3: What Is Product Management? Product Management: A Holistic Activity Summary: Why Product Management Matters CHAPTER 2The Product Master Plan The Purpose of a Master Plan Plans Change The Format of the Product Master Plan The Value of a Product Master Plan An Insurance Policy for Consistent Communication The Basic Construction of the Product Master Plan Product Business Documents Organizational Information Product Business Information Customer and Market Data Financial Information Resources and Tools A Personal Library A Product Management Library Summary CHAPTER 3Leadership: Creating Influence You Are Always on Stage Stay Calm, Even When Your Hair’s on Fire Transformation Important Leadership Values Leadership Behaviors and Mindset Your Leadership Experiences Evaluation and Personal Development Summary CHAPTER 4Leveraging Teams to Get Things Done Product Teams vs. Project Teams Agile Project Teams Team Membership Teaming Is Not Always Easy Building Blocks of a Cross-Functional Product Team Team Membership Multicultural Product Team Issues Distributed Development Teams Product Team Responsibilities Cross-Functional Product Team Membership Clarifying Roles and Responsibilities The Functional Support Plan Team Membership Across the Life Cycle Cross-Functional Teams in the Global Arena Cross-Functional Team Leadership Summary CHAPTER 5Problem-Solving, Decision-Making, and Prioritizing The Importance of Decision-Making Decision-Making and Problem Solving Saving Grace: a Case Study About Decision-Making Decision-Making Techniques Combining Options The Morphologic Box The Decision Matrix The Decision Tree Analysis Paralysis and Rational Ignorance Gut-Feel Decision-Making Business Intelligence Summary CHAPTER 6Finance for the Product Manager: Keeping Score The Language of Business The Basic Financial Statements The Income Statement The Balance Sheet Cash Flow Demystifying Discounted Cash Flow Financial Planning for Product Managers Creating Business Cases for Product Investments Assembling Forecasts Testing Planning Assumptions Using Sensitivity Analysis Deriving Product Cost Models Establishing Pricing Models Preparing Product Budgets Managing the Business Making Sure the Product Is Achieving Its Financial Goals Financial Ratios Last Words on Ratios Maturity Assessment: Placing the Product on the Life Cycle Curve Using Scorecards and Other Evaluative Tools Summary MODULE 2Building Insights and Driving Strategiesby Making the Market Your Primary FocusIntroduction to Module 2 Market Data Matters Customer and Market Insights Are Vital A Market Insights Development Process CHAPTER 7The Playing Field and the Players:Analyzing the Industry and Competition Becoming the Expert What Is an Industry? Putting Industry Evolution into Perspective Carrying Out Industry Research Securing Additional Data Competitive Environment Competitive Positioning Gaining an Edge: Performance Counts Competitive Intelligence in Your Company Competitive Intelligence in Your World Ethics in Competitive Intelligence With Whom Do You Compete? Competitor SWOT How Do They Do What They Do? Sizing Up the Competitive Landscape The Final Analysis Summary CHAPTER 8Finding Markets to Conquer by UnderstandingCustomer Needs and Market Segments The Common Denominator in Segmentation: Customer Needs How Markets Are Segmented Market Segments Are Dynamic Describing the Target Market They Don’t Know What They Don’t Know Planning and Carrying Out Customer Visits Capturing the Voice of the Customer Conducting Customer Interviews Using Personas and Customer Narratives to Capture Needs Capturing the Customer’s Journey Associating Customer Needs with Product Features Summary CHAPTER 9Preparing to Set Your Mileposts:Forecasting for the Product Manager Forecasting and Market Potential Forecasts Are Built on Beliefs About the Future Validating Assumptions and Applying Customer Preferences Forecasting Is a Cross-Functional Exercise Sales Forecasting Validating the Forecast Demand Planning Summary CHAPTER 10Product Strategy Formulation Strategy Is a Dynamic Continuum Strategizing Is Like Solving a Puzzle Cascading Strategies Dynamic Strategy for the Product Manager Strategy in Your World The Product Strategy Formulation Process Using the Product Strategy Formulation Process Baselining the Business of the Product Organizing the Data External Data: Industry and Competition Customer Activity Organizational Capabilities and Financial Health Capturing Product Performance Data Life Cycle State The Marketing Mix Company Resources That Contribute to the Product’s Business Synthesizing Data and Identifying Opportunities Your Product’s Future Establishing Goals Identifying Strategic Options Linking Your Strategy to a RoadmapDid We Get There? Summary MODULE 3The Start of the Product’s JourneyIntroduction to Module 3 Limits and Benefits of Processes Importance of the Right Cadence Faster Is Not Always Better, but It Can’t Hurt Organization of the Chapters in This Module CHAPTER 11Making a Molehill Out of a Mountain:Linear Product Planning and Prioritization Linear Product Planning What’s the Big Idea? Categorization of Product Ideas Sorting Out Opportunities “So What?”: The Value Proposition for the Opportunity Clarifying Your Identity with a Positioning Statement Selection and Prioritization Managing Rejected Opportunities Securing Approval to Move to the Next Phase:The Concept Review Is There Really a Business Here? Assessing Feasibility Clarifying Roles, Responsibilities, and Deliverables Marketing Product Development/Engineering/IT Finance Customer Service Sales/Account Management Operations Supply Chain Legal/Regulatory/Compliance The Business Case Characteristics of Strong Business Cases Activities and Sequencing Business Case Structure Section 1: Framing Section 2: Customer Context and Problems Section 3: Industry and Competitive Environment Section 4: Overall Market Context Section 5: Product or Solution Section 6: Forecast and Pricing Section 7: Scenario Planning Section 8: Financial Analysis Section 9: Operations and Integration Section 10: Go to Market/Launch Section 11: Risk Assessment Section 12: Review and RecommendationMake Versus Buy Carrying Out a Make Versus Buy Analysis: An Example The Decision Matrix for the Feasibility Phase Summary CHAPTER 12Appearances Are Everything:Defining and Designing the Product Product Definition Documents The PRD Outline and Template Managing Requirements Eliciting Requirements Defining Requirements Organizing Documents Managing Requirements from Beginning to End Prioritizing Requirements Inspections and Peer Reviews Requirements Management and the Product Life Cycle The Evolving Product Design The Product Definition Phase Review Summary CHAPTER 13Product Planning and Prioritizing in the Digital World Perspective Customers First Designs and Prototypes Customer Value Drivers Verification of Strategic Fit and Prioritization of Features Staging Features for Development and Release Planning Summary CHAPTER 14Execution and Oversight During Product Development The Product Manager’s Role During Development Truth Mixed with Humility Product Managers Must Understand Executionand Mitigate Conflicts Surfacing Conflicts and Realities with “How” Questions Linear Product Development Managing Project Plans Helps Manage Risk P rogress Validation Is Essential Product Testing The Beta Test Product DocumentationManaging Change and Scope: Trade-Offs and Prioritization Iterative Product Development Priming the Pump Kanban Product Managers Versus Product Owners Connecting the Processes Summary CHAPTER 15To Market, to Market: Launching and Releasing Products Launch Benchmarking Outcomes Putting the Launch into Perspective The Launch Plan Launch Execution Executive Champions Need to Lead ImportantProduct Launches Confirm the Market Window Review Market and Beta Tests—or Conduct Them If Necessary Prerelease/Early Adopter ReviewProduct Availability Ratings Provide Adequate Sales Training Sales Goals and Compensation Ensure Readiness of Marketing Collateral, Website,and Promotional Programs Leverage Digital Marketing Arrange Coverage by Industry or Market Analysts Make Sure Distribution Channels Are Able to Selland Deliver the Product Ensure Readiness of Operational Systems Preparing for the Internal Launch Launch Metrics Must Be Assembled and Ready to Track Risk Management Be Willing to Recommend Go or No-Go for Launch The Announcement Summary MODULE 4Continuing the Journey:Post-Launch Performance ManagementIntroduction to Module 4 CHAPTER 16Auditing Results After the Launch After the Launch Using an Impartial Auditor Market Window Compliance Executive Sponsorship Business Case Synchronization Adequacy and Timing of Marketing Material Adequacy of Sales Training Reviewing Operational Readiness Conformance to Launch Metrics Make Sure to Capture Lessons Learned Win–Loss Audits Internal Win–Loss Auditing External Win–Loss Auditing Assembling a ReportSummary CHAPTER 17Post-Launch Performance Management Running the Business The Importance of Measuring Performance Creating a Data-Driven Fact Base Data and Metrics Market Metrics Financial Metrics Sales, Service, and Operations Metrics Evaluation: What’s Happening Now with the Product? Assessing the Impact of Your Cross-Functional Product Team Identifying the Life Cycle State of the Product Evaluating Financial and Business Data Using Product Scorecards Using a Product Dashboard and a Product Health Report Pricing and Product Performance Updating Your Product Roadmap Summary CHAPTER 18Product Portfolio Management Dispelling Some Myths About Product Portfolio Management What Is Life Cycle Product Portfolio Management? A Portfolio Reference Model The Ideal Work Structure for Product Portfolio Management The Cross-Functional Product Review Board A Life Cycle Product Portfolio ModelMethodology Further Analysis: Current Products Create Your Own Product Portfolio Model Portfolio Decision-Making Availability of Data Is Critical Summary CHAPTER 19Enough’s Enough! Discontinuing the ProductBarriers to Discontinuation The Discontinuation Decision Product Discontinuation Documentation The Cross-Functional Team Other Types of “Discontinuation” The Discontinuation Notice Summary Index
£50.99
McGraw-Hill Education The Big Picture How to Use Data Visualization to
Book SynopsisNot a data expert? Hereâs an engaging and entertaining guide to interpreting and drawing insights from any chart, graph, or other data visualization youâll encounter. Youâre a business professional, not a data scientist. How do you make heads or tails of the data visualizations that come across your deskâlet alone make critical business decisions based on the information theyâre designed to convey? In The Big Picture, top data visualization consultant Steve Wexler provides the tools for developing the graphical literacy you need to understand the data visualizations that are flooding your inboxâand put that data to use. Packed with the best four-color examples created in Excel, Tableau, Power BI, and Qlik, among others, this one-stop resource empowers you to extract the most important information from data visualizations quickly and accurately, act on key insights, solve problems, and make the right decisions for your organization every tim
£27.19
McGraw-Hill Education 5 Steps to a 5 500 AP Microeconomics Questions to
Book Synopsis500 ways to achieve your highest scoreFrom Basic Economic Concepts to the Nature and Function of Product Markets to Market Failure and the Role of Governmentâthere is a lot of subject matter to know if you want to succeed on your AP Microeconomics exam. Thatâs why weâve selected these 500 AP-style questions and answers that cover all topics found on this exam. The targeted questions will prepare you for what youâll see on test day, help you study more effectively, and use your review time wisely to achieve your best score.Each question includes a concise, easy-to-follow explanation in the answer key. You can use these questions to supplement your overall AP Microeconomics preparation or run them shortly before the test. Either way, 5 Steps to a 5: 500 AP Microeconomics Questions will get you closer to achieving the score you want on test day.
£12.53
McGraw-Hill Education No Explanation Required A Womans Guide to Assert
Book SynopsisSmart communication strategies to help professional women break into the C-suiteâand thrive when they arrive!With only 5.8% of CEO positions in the S&P 500 held by women, itâs clear that there are more women who deserve a seat at the table than actually have one. In No Explanation Required!, Carol Sankar gives you the strategies you need to create the success you deserveâtoday. As founder of the global leadership firm, The Confidence Factor for Women, her goal is to ensure you deliver decisions and other communications with confidenceâno âœexplanationsâ required!Loaded with real-life examples and backed by proprietary research, No Explanation Required! coaches you on how to speak up for yourself, stop debating your decisions, and eliminate âœlimitingâ language. In example after example, it becomes clear how these too-frequent expressions (âœIâm sorry,â âœExcuse me,â âœIâll get back to youâ) can strip you of your authority and credibility.InsTable of ContentsAcknowledgments Introduction: The Language of Hope 1 The Self-Promotion Gap! Creating a Winning Perception2 Perception and Performance Creating a Cycle of Professionalism3 What’s Like Got to Do with It? The Rewards of Respect4 Activating Your Alter Ego A Super Power for Performance5 Women-Centered Stereotypes How to Break Out of the “Norm”6 Communicating in a Crisis The Difference Between Reaction and Response7 Sorry for What? Avoiding the Passive Apology8 The Power and Precision of Prepositions Learning the Little Words That Go a Long Way9 The 8-Minute Rule Mastering the Art of Micro ConversationsIt’s A Wrap! References Index
£16.99
McGraw-Hill Education Building a Millionaire Mindset How to Use the
Book SynopsisBecome a first-generation millionaire using the groundbreaking mindset of entrepreneurial phenom Johnny WimbreyFrom teenage felon to multi-millionaire in a just few short years after implementing his millionaire mindset principles . .The meteoric rise of Johnny Wimbrey is one of the great rags-to-riches / tragedy to triumph tales of our time. By seizing control of his life and developing a brand-new mindset, Wimbrey gave up the hard-core streets and a world of drugs, created a business thatâs now worth over nine-figures, and is presently living the life of a multi-millionaire with his family. Now, in Building a Millionaire Mindset, he provides the knowledge, tools, and insights you need to achieve your dreamsâlife-changing advice you can take to the bank, including: Participating in Your Own Rescue Being Busy versus Being Productive Realizing Someone Else's Mentality isn't Your Reality Becoming a Fri
£17.99
McGraw-Hill Education From Impressed to Obsessed 12 Principles for
Book SynopsisIf youâre aspiring to satisfy your customers, then youâre aspiring to mediocrity. Thatâs the fascinating premise of From Impressed to Obsessed, a book that will fundamentally change how you think about creating a successful, beloved business.Acclaimed customer experience expert Jon Picoult explains why building customer loyalty requires leaving indelible positive impressions on everyone you work withânot just shaping their experiences, but also shaping their memories. Picoult explores the cognitive science behind great customer experiences, pinpointing the breakthrough, psychology-based strategies that both industry leaders (like Apple, Disney, and Southwest Airlines) as well as fast-growing startups (like BILT and Framebridge) use to shape peopleâs perceptions and sculpt unforgettable impressionsâthereby turning more sales prospects into customers, and more customers into obsessed brand ambassadors.Packed with intriguTable of ContentsAcknowledgments Introduction PART ONECUSTOMER EXPERIENCE DEFINEDCHAPTER 1 Lessons from Wrap Rage CHAPTER 2 Know Your Customer PART TWOTHE CASE FOR CUSTOMER EXPERIENCECHAPTER 3 The Economic Calculus CHAPTER 4 The Competitive Bar PART THREESTAGING A GREAT EXPERIENCECHAPTER 5 Onstage and Backstage CHAPTER 6 The Choreography PART FOURTHE 12 PRINCIPLES FORCREATING LIFELONG FANSCHAPTER 7 Create Peaks and Avoid Valleys CHAPTER 8 Finish Strong CHAPTER 9 Make It Effortless CHAPTER 10 Keep It Simple CHAPTER 11 Stir Emotion CHAPTER 12 Give the Perception of Control CHAPTER 13 Be an Advocate CHAPTER 14 Create Relevance CHAPTER 15 Pay Attention to the Details CHAPTER 16 Personalize the Experience CHAPTER 17 Deliver Pleasant Surprises CHAPTER 18 Recover with Style PART FIVETHE POWER OF THE PRINCIPLESCHAPTER 19 Great Performances CHAPTER 20 Start Impressing Want More? Notes Index
£18.69
McGraw-Hill Education McGraw Hill Chemistry Review and Workbook
Book SynopsisThe ideal tool for sharpening your chemistry skills!This review guide and workbook will give you everything you need to excel in your high school classwork and on standardized tests. Clear and concise explanations walk you step by step through each essential chemistry concept. 500 practical review questions, in turn, provide extensive opportunities for you to practice what youâve learned. If you are looking for material based on national or state standards, this book is your ideal study tool!Features: Designed to help you excel in the classroom and on standardized tests Concise, clear explanations offer step-by-step instruction so you can easily grasp key concepts 500 review questions provide extensive opportunities for you to practice what youâve learned Aligned to national standards, including the Common Core State Standards, as well as the standards of non-Common Core states and Canada
£11.87
McGraw-Hill Education Work Better Together How to Cultivate Strong
Book SynopsisPower your business culture with strong workplace relationshipsâand watch productivity and profitability soar For years, companies have been implementing programs that promote social responsibility and improve employee health, both of which benefit the financial bottom line. Now itâs time to focus on positive social interactions and relationships in the workplace. Why? Research shows that authentic, trust-based relationships increase job satisfaction, engagement, productivity, and retentionâand even decreased healthcare costs. In Work Better Together, two experts from Deloitte explain how working remotely, over-relying on digital communication, and always being âœonâ is fast-increasing feelings of isolation and burnoutâand how a work culture driven by quality relationships can reverse these trends. The authors show how to cultivate positive relationships by:Focusing on self-care, such as physical health, quality sleep, and taki
£20.69
McGraw-Hill Education GoalsBased Investing A Visionary Framework for
Book SynopsisRaise your investing game to a new level with the latest investing strategies, methods, and productsThe wealth management industry has undergone a major transformation over the last decade, including increased concerns and skepticism from investors, the growth of robo-advisors, product evolution, and an evolving value propositionâin addition to geopolitical risks, increased correlation across asset classes, changing demographics, and social tensions. Concepts like âœModern Portfolio Theoryâ arenât modern anymore, and even Post-Modern Portfolio Theory has become passÃ.To succeed in todayâs complex, uncertain world of investing, you need go beyond plain vanilla stocks, bonds, and mutual funds and embrace the latest investing tools and techniques. Goals-Based Investing is an unparalleled guide to: The limitations of modern portfolio theory Behavioral financeâovercoming biases The role and use of alternative investments in buil
£19.54
McGraw-Hill Education The Winning Link A Proven Process to Define Align
Book SynopsisGive ownership of business strategy to every employee at every level of your organizationYou have a great product. You have top-notch talent. You have a process thatâs been carefully mapped out. So, whatâs missing? Executive, speaker, and leadership authority Billy Ray Taylor points to a lack of clarity on strategy that makes it impossible for your employees to understand how their activities fit within the companyâs overall vision and to take true ownership of their careers.In this groundbreaking guide, Taylor reveals how his proprietary LinkedX Process can help your organization cultivate "extreme ownership" at every level, from top management to front-line employees. Each chapter clearly covers one of the five steps of the Process, providing an actionable roadmap to reaching clearly defined benchmarks and turning them into winning practices.Taylor's proven program will show you how to:Build and deploy a clear, purpose-driven strategy with c
£19.79
McGraw-Hill Education Quantitative Equity Portfolio Management Second
Book SynopsisConstruct and manage a high-performance equity portfolio using today's most powerful quantitative methodsThe classic guide that taught a generation of investors how to build high-yield quant portfolios, Quantitative Equity Portfolio Management has been fully updated with new data, research, information, and insights, along with the latest, most powerful quantitative tools and methods.Renowned quant experts Ludwig Chincarini and Daehwan Kim walk you through the foundational principles of quantitative active management and explain how to build an equity portfolio using those powerful concepts. They provide clear explanations of all the topics you need to knowâfrom basic models, factors and factor choice, and stock screening and ranking to fundamental factor models, economic factor models, and forecasting factor premiums and exposures. Inside, youâll find:Proven methodology for creating an equity portfolio that maximizes returns and minimizes ris
£65.24
McGraw-Hill Education Bridge the Gap Breakthrough Communication Tools
Book SynopsisTap the psychology of human connection to drive meaningful workplace communicationHuman beings are born to connectâbut in todayâs increasingly polarized world, weâre losing sight of the importance of building and maintaining professional relationships. And thatâs bad for business.In Bridge the Gap, two prominent Fortune 500 coaches explore how your biology and biography define and refine your behavior in relationships where you struggle to connect. Focusing on personal responsibility and awareness, meta-cognition, and curiosity, they provide a reliable and replicable framework to enhance open communication. And they illuminate the inner workings of the human brain and mind, and how they impact the way you connect, communicate, and collaborate.Inside, youâll find eye-opening techniques to help you: Master your biological reactions when pressure, stress, and anxiety hijack your efforts to connect Understand how you and others can b
£19.99
McGraw-Hill Education Flip the Switch Activate Your Drive to Achieve a
Book SynopsisLearn now to unlock your "prey drive"âthe instinctual ability that allows you to "flip the switch" to achieve massive successMicheal Burt was already a successful basketball coach when he discovered, quite by accident, how to articulate the concept he had been using for years to motivate himself and his players. At a workshop in Tennessee taught by a Vietnam veteran, he learned about the "prey drive" of war dogsâan instinctive inclination to find, pursue, and capture their prey.In Flip the Switch, Coach Burt shows how humans, too, have this instinctive driveânot for hunting prey, but for pursuing goals with a persistence and intensity that goes far beyond the usual efforts applied to everyday tasks. As with war dogs, external stimuli are required for flipping the switch: For the dogs, it's movement or scent. What are they for you?In these inspiring and eye-opening pages, you'll discover how to find what activates you, personally, to do more, create
£16.99
McGraw-Hill Education All Are Welcome How to Build a Real Workplace
Book SynopsisSeize the competitive edge and increase innovationâwhile doing right by peopleâwith a strong culture of diversity, equity, inclusion, and belongingStudies prove that companies with more diversity in their ranks are more innovative, expand their markets, and perform better financially. Why, then, has so little progress been made, especially when it comes to corporate leadership? Because most companies have yet to develop and implement effective diversity, equity, inclusion, and belonging (DEIB) initiatives. And the ones that have too often focus mainly on hiring a diversity of staff or rolling out unconscious bias training without improving results. DEIB expert Cynthia Owyoung has spent more than two decades working in this space. Sheâs seen it all, and she knows what worksâand what doesnât. In All Are Welcome, Owyoung explains what DEIB is and why it matters, and she delivers the information and insights you need to make DEIB a key element of your com
£18.69
McGraw-Hill Education 5 Steps to a 5 500 AP Physics 2 Questions to Know
Book SynopsisThe only study guide youâll need for the AP Physics 2 testâupdated to address all changes to the latest examConfidence is key when taking any exam, and it will come easier if you spend your test prep time wiselyâeven if youâve been so busy that youâve put off preparing until the last weeks before the exam. Youâll find the smartest, most effective test prep available in 5 Steps to a 5: 500 AP Physics 2 Questions to Know by Test Day, Second Edition. Written by an expert AP teacher and consultant for the College Board, the questions closely resemble those youâll face on exam day, and include detailed review explanations for both right and wrong answers.5 Steps to a 5: 500 AP Physics 2 Questions to Know by Test Day, Second Edition fills the gaps where the College Boardâs Physics course split into 3 courses (Physics 1, 2, and C), and addresses all the changes to match the latest AP Physics 2 exam. This edition also features a new, 20-question Diagnostic
£10.44
McGraw-Hill Education 5 Steps to a 5 500 AP Biology Questions to Know
Book SynopsisThe only study guide youâll need for the AP Biology testârevised and updated, now with a 20-question Diagnostic QuizConfidence is key when taking any exam, and it will come easier if you spend your test prep time wiselyâeven if youâve been so busy that youâve put off preparing until the last weeks before the exam. Youâll find the smartest, most effective test prep in 5 Steps to a 5: 500 AP Biology Questions to Know by Test Day, Fourth Edition. Written by an expert in the field who knows the exam inside and out, the questions closely resemble those youâll face on exam day, and include detailed review explanations for both right and wrong answers.5 Steps to a 5: 500 AP Biology Questions to Know by Test Day, Fourth Edition is updated for the latest exam, featuring only those types of questions youâll see on this yearâs exam, plus a super-helpful 20 Question Diagnostic quiz to test your knowledge. No matter how busy you are, this 5 Steps to a 5 g
£13.38
McGraw-Hill Education 5 Steps to a 5 500 AP Physics 1 Questions to Know
Book SynopsisThe only study guide youâll need for the AP Physics 1 testârevised and updated, now with a 20-question Diagnostic QuizConfidence is key when taking any exam, and it will come easier if you spend your test prep time wiselyâeven if youâve been so busy that youâve put off preparing until the last weeks before the exam. Youâll find the smartest, most effective test prep in 5 Steps to a 5: 500 AP Physics 1 Questions to Know by Test Day, Fourth Edition. Written by expert AP teachers who know the exam inside and out, the questions closely resemble those youâll face on exam day, and include detailed review explanations for both right and wrong answers.5 Steps to a 5: 500 AP Physics 1 Questions to Know by Test Day, Fourth Edition is updated for the latest exam, featuring only the types of questions youâll see on this yearâs exam, plus a super-helpful 20-question Diagnostic Quiz to test your knowledge. No matter how busy you are, this 5 Steps to a 5 guide wi
£10.44
McGraw-Hill Education Divestitures Creating Value Through Strategy
Book SynopsisTodayâs best-known expert on the topic shows business leaders how to dramatically increase corporate value through smart, strategic divestituresYou've focused on mergers and acquisitions, but how much do you know about divestitures? Wharton Professor Emilie R. Feldman provides a comprehensive primer on what strategic objectives divestitures can achieve, which businesses divestitures typically involve, what divestiture structures companies can choose from, and how to implement divestitures to maximize their financial benefits.Divestitures are among the hottest transactional structures today. Divestitures: Creating Value Through Strategy, Structure, and Implementation shows executives, board members, transactional advisors, educators, and others how strategic divestitures can be used to enhance corporate value and performance. The book is organized into three sections:Strategy: Remove problems, improve focus, reconfigure the corporate portfolio,
£53.99
McGraw-Hill Education ReCulturing Design Your Company Culture to
Book SynopsisLeverage the power of systems thinking to clarify your purpose, build your strategy, and design your culture.Itâs no secret that culture is key to attracting and engaging top talent. But the vast majority of culture efforts fail as quickly as they started. Why? Because leaders are creating and communicating organizational values, but theyâre failing to connect those values to their behaviors, processes, and practices of the organization.ReCulturing is the playbook for building a business in which employees are clear on the why, what, and how they are working. ReCulturing is not a one-time change effort because culture is not something we ultimately have, but rather something we do. One of todayâs most renowned thought leaders and practitioners on the issue, Melissa Daimler provides a modern definition of culture that is more of a verb than a noun. Culture needs to be reviewed consistently, just like strategy and purpose. Focusing on these three are
£18.69
