Personnel and human resources Books

Book SynopsisDiscover how healthy buildings, culture, and people lead to high profits Organizations and employees now spend an average of $18,000 per year per employee for health costs, a 61% increase in 10 years. Every indicator projects these costs will double before 2030. This is anunsustainable path. These costs are the tip to an even bigger iceberg, thehidden costs of time out of the office, distraction, disengagement, and turnover.The Healthy Workplace Nudgeexplains the findings of research on 100 large organizations that have tackled the problems of employee health costs and disengagement in five fresh ways: Well-being leads to health and high performance Wake up to the fact that 95% of traditional wellness programs fail to improve health or lower costs Behavioral economics has become a new powerful tool to nudge healthy behavior Healthy buildings are now costeffective and produce your strongest ROI to improving health Table of ContentsForeword xiii Acknowledgments xv About the Authors xix Introduction: The Elephant Whisperer 1 Part I Slow-moving Storm: a History Of Warnings and Apathy 15 Chapter 1 A Slow-Moving Storm: The Existential Threat to Business and the Economy 17 Chapter 2 The Rainbow in the Storm: Medical Science Meets Building Science 30 Chapter 3 Storm Damage: The Cost of Forgetting 42 Chapter 4 Stress: Portrait of a Killer 53 Part II Is There Shelter From the Storm? a Search for Wellness 65 Chapter 5 In Search of Wholeness 67 Chapter 6 Why Happiness Before Health 78 Chapter 7 Where’s the Data? Inconvenient Truths 92 Chapter 8 The Mystery of Hospitality: Experiencing the Human Touch 109 Part III Magical Nudges: the Road To Health and Well-being 125 Chapter 9 Nudge Thinking: How Small Things Lead to Big Results 127 Chapter 10 The Healthy Building Nudge: The Invisible Power of the Workplace 141 Chapter 11 The Financial Nudge: The Return on Humans (ROH) 157 Chapter 12 Becoming Your Best Self: Rest, Engagement, Boundaries, and Deep Work 169 Part IV Haven in a Heartless World: the Need for Safe Places 183 Chapter 13 How They Did It: Creating Ecosystems of Care 185 Chapter 14 Courageous Leaders and a Culture of Care 201 Chapter 15 The MeTEOR Story: Extreme Ownership 216 Chapter 16 Starting a Movement: How Second-Chair Leadership Can Change a Company 227 Chapter 17 Haven in a Heartless World: The Promise of a Good Workplace 245 Appendix A The Well MindShift Core Team 256 Appendix B Well MindShift Participants 263 Appendix C Personal Story Template 267 Notes 269 Index 279

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Book SynopsisDiscover your true self and align your life journey around your core beliefs, values and perspective. Designed as both a companion piece to the author''s previous book, The Power of Understanding People, and a stand-alone work, The Power of Understanding Yourself provides readers with a blueprint for examining their true purpose and approach to life and a map for achieving greater personal happiness, professional success and self-awareness. It explores personal attributes related to interactive style, diving deeper into the concepts from the author''s previous book, provides exercises for exploring how to connect your current life status to a desired future state and encourages readers to engage in a deep exploration of their core values, beliefs, mission and vision to become their best self. Find the key to self-discovery and personal development Uncover your true purpose Use helpful exercises to reveal the best you Table of ContentsPreface xi Acknowledgments xv Part One: The Grape Chapter 1: Metacognition: The Process of Evaluating “The Juice” 3 Metacognition versus Self-Awareness 4 Thinking About Our Thoughts 5 Choosing to Extract Me 8 Your Cognitive Schemas Make You Unique 9 Chapter 2: Locus of Control: You Are the Winemaker 13 Delusions, Control, and Disappointment 14 Finding Your Locus of Control 16 Chapter 3: Alignment: From Vine to Bottle 23 Inputs and Outputs 24 Horizontal Alignment 26 Chapter 4: Core Ideology: The Crush of Juice,Stems, Skins, and Seeds 31 Examining Inputs 34 Assessing Your Desired Outputs 36 Identifying Your Core Ideology 42 Vertical Alignment 47 Part Two: The Style Chapter 5: What’s My Style? Shades of Me 51 Understanding Interactive Style 55 Chapter 6: Experts: It’s About the Process for Me 63 Meeting the Expert 64 The Behavioral Cues (or lack thereof) of Experts 65 An Expert Is a Wine’s Acidity 67 Chapter 7: Romantics: It’s About the People for Me 71 Meeting the Romantic 72 Putting Others’ Happiness before Your Own 73 Reframing Childhood Trials 74 A Romantic Is a Wine’s Sweetness 76 Chapter 8: Masterminds: It’s About the Possibilities for Me 79 Meeting the Mastermind 80 Breaking the Rule in Order to Follow the Rule 82 A Mastermind Is a Wine’s Fruit 86 Chapter 9: Warriors: It’s About the Pace and the Point for Me 89 Meeting the Warrior 90 No Room for Interesting Details 92 A Warrior Is a Wine’s Tannin 94 Part Three: The Balance Chapter 10: Punching Down the Cap: The Pursuit of Balance 99 Finding the Right Balance 100 The Good and Bad of Stress 103 Chapter 11: Punching Down the Expert Style Influence on Me 107 Complementary Versus Contrasting Balance 110 An Expert with a Secondary Romantic (lowest score A column, next-lowest score B column) 111 An Expert with a Secondary Mastermind (lowest score A column, next-lowest score C column) 115 An Expert with a Secondary Warrior (lowest score A column, next-lowest score D column) 119 Extracting Me Worksheet 121 Chapter 12: Punching Down the Romantic Style Influence on Me 123 A Romantic with a Secondary Expert (lowest score B column, second-lowest score A column) 126 A Romantic with a Secondary Mastermind (lowest score B column, second-lowest score C column) 128 A Romantic with a Secondary Warrior (lowest score B column, second-lowest score D column) 131 Extracting Me Worksheet 134 Chapter 13: Punching Down the Mastermind Style Influence on Me 135 A Mastermind with a Secondary Expert (lowest score C column, next-lowest score A column) 138 A Mastermind with a Secondary Romantic (lowest score C column, next-lowest score B column) 142 A Mastermind with a Secondary Warrior (lowest score C column, next-lowest score D column) 143 Extracting Me Worksheet 147 Chapter 14: Punching Down the Warrior Style Influence on Me 149 A Warrior with a Secondary Expert (lowest score D column, next-lowest score A column) 152 A Warrior with a Secondary Romantic (lowest score D column, next-lowest score B column) 154 A Warrior with a Secondary Mastermind (lowest score D column, next-lowest score C column) 157 Extracting Me Worksheet 159 Chapter 15: An Example of Punching Down Your Own Style 161 Analyzing My Assessment 163 Part Four: The Vintage Chapter 16: Veraison: The Evolution of Me 171 A Shift in Perspective 174 Holy !* 176 Identifying Your Veraison 180 Chapter 17: Age-Worthy: Maintaining the Best Me 183 Becoming Better with Age 184 An Endless Appetite for Learning 185 Civil Conversations for Understanding Different Perspectives 189 Aging Well Physically 193 A Plan for Greater Achievement 195 Epilogue: Uncorking Me 197 Extracting Me Worksheet 199 About the Author 209 Index 211

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Book SynopsisProven tools to take your team and yourself to the next level Elite: High Performance Lessons and Habits from a Former Navy SEAL is a practical, no-nonsense guide to elevate your leadership skills and drive your team to their maximum potential. Before you can push your team to the max, you must push yourselfelite teams require elite leaders. This invaluable guide supplies the tools you need to develop effective strategies to motivate, adapt, and overcome. Author Nick Hays combines military training with Harvard education to present a comprehensive program that will unlock the potential in yourself and your team. The business environment has changed dramatically over the last several decades. Volatile market conditions, disruptive innovation, and digital transformations across entire sectors have rendered traditional business methods obsolete. To thrive, businesses must be adaptable, agile, and lean. Policies and procedures may change, but strong leadershiTable of ContentsIntroduction xv Joined the Military xvi Setbacks xviii A Navy SEAL and Beyond xxi Formal Education xxii Carrier Change xxiv Fail Between the Lines xxvi What to Expect xxvii Chapter 1 Remove the Dead Weight 1 Creating a Masterpiece 3 Assets and Liabilities 5 The Backpack 6 Evaluate the Weight 8 Chapter 2 No More Excuses 11 Fall from Perfect 14 Take Action 15 Find Your Optimal Performance 15 Inverted U and Stress Control 16 Find Peace in Admitting Your Fear 18 The Potential of Failure Is Not an Excuse 19 Chapter 3 Take Control of Your Thoughts 21 The Confidence Dial 24 Insecurity 25 Replace Negative Thoughts with Positive Thoughts 27 Put Things into Perspective 28 Levity 30 Make Big Things Small 31 Arrogance 33 Be Confident, Not Arrogant 34 Humility 35 Chapter 4 Be Mentally Tough 39 Climbing High 41 Humble Beginnings 42 A Long Way to Go 43 The Ascent 44 In Over Our Heads 46 Final Stretch 47 Lessons Learned 48 Crawl, Walk, Run 49 Chapter 5 Choosing the Warrior Mentality 53 Marathon Is Half the Word 55 Be Better Today Than Yesterday 59 Almost a Victim 60 Look Forward, not Back 62 My Accelerator Moment 63 Be 1% Better Every Day 63 Chapter 6 Be Self-Aware 67 What Is Your Personality Type? 70 Choleric 72 Sanguine 72 Phlegmatic 73 Melancholic 74 Know Where You’re Coming From 74 Play Well with Others 76 Chapter 7 Surround Yourself with the Right People 79 It Starts with Authenticity 82 Relationships: The Expanding Circle 83 Network: Your Expanding Circle 84 Middle Circle: Personal Board of Advisors 86 Inner Circle: Your Friends 87 In Practice 88 Accept Feedback 91 Start Building 92 Chapter 8 Pursue Mentorship 95 Mistakes Were Made 97 Learning Curve Cost 98 Value of a Mentor 100 Course Correction 101 Choosing a Mentor 102 Let Your Mentor Know 104 Elite Mentors Create Elite Mentors 104 How to Mentor Others 105 Chapter 9 Continually Improve Your Situation 107 The SEAL Delivery Vehicle 109 A Frogman Story 111 Under Pressure 113 Die Fast or Slow 114 Maximize Your Upside, Minimize Your Downside 115 Ownership 117 Lessons Learned 118 Chapter 10 Make Decisions That Produce Good Results 121 OODA Loop 124 Loop versus Loop 125 When to Pivot 126 Train How You Fight 128 The Speed of Your Loop 129 The Quality of Your Loop 130 In Practice 131 Chapter 11 Guard Your Time 133 Social Media 136 In the Workplace 138 Find Your Why 139 Chapter 12 Guard Your Mind 143 Hell Week 145 Not Your Average Joe 147 The Rubber Meets the Road 148 Protect Your Mental Hard Drive 153 Localize Your Data 154 Chapter 13 Whatever It Takes 159 Taking Command of My Life 161 A Very Long Day 163 Be Unbeatable 168 Identifying the Enemy 168 Dealing with the Enemy 169 Focus on the Goal, No Matter What 171 What’s Next? 173 Acknowledgments 175 About the Author 179 Index 181

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Book SynopsisA comprehensive review of the practice and most recent research on coaching Coaching Researched: Using Coaching Psychology to Inform Your Research and Practice brings together in one authoritative volume a collection to the most noteworthy papers from the past 15 years from the journal International Coaching Psychology Review. Firmly grounded in evidence-based practice, the writings are appropriate for the burgeoning number of coaching researchers and practitioners in business, health, and education. The contributors offer a scientific framework to support coaching''s pedagogy and they cover the sub-specialties of the practice including executive, health, and life coaching. The book provides a comparative analysis in order to differentiate coaching from other practices. Comprehensive in scope, the book covers a wide-range of topics including: the nature of coaching, coaching theory, insights from recent research, a review of various coaching methodTable of ContentsForeword: President of the BPS Section 1: The nature of coaching and coaching supervision Chapter 1: Coaching definedJonathan Passmore & Yi-Ling Chapter 2: The state and future of coaching supervisionTkach & DiGiroamo Section 2: Coaching Theory Chapter 3: Does coaching work or are we asking the wrong question?Annette Fillery-Travis & David Lane Chapter 4: A languishing-flourishing model of goal striving and mental health for coaching populationsAnthony M. Grant Chapter 5: Addressing deficit performance through coaching – using motivational interviewing for performance improvement at workJonathan Passmore Chapter 6: Does coaching psychology need the concept of formulation?David A. Lane & Sarah Corrie Chapter 7: An integrated model of goal-focused coaching: An evidence-based framework for teaching and practiceAnthony M. Grant Section 2: Insights from qualitative research Chapter 8: Super-vision, extra-vision or blind faith? A grounded theory study of the efficacy of coaching supervisionJonathan Passmore & Susan McGoldrick Chapter 9: Coaching with emotion: How coaches deal with difficult emotional situationsElaine Cox & Tatiana Bachkirova Chapter 10: Critical moments of clients and coaches: A direct-comparison studyErik de Haan, Colin Bertie, Andrew Day & Charlotte Sills Chapter 11: Differences between critical moments for clients, coaches, and sponsors of coachingErik de Haan & Christiane Nieß Chapter 12: One-to-one coaching as a catalyst for personal development: An Interpretative Phenomenological Analysis of coaching undergraduates at a UK universityNatalie Lancer & Virginia Eatough Section 3: Insights from quantitative research Chapter 13: Evidence-based life coaching for senior high school students: Building hardiness and hopeSuzy Green, Anthony Grant & Jo Rynsaardt Chapter 14: Positive coaching with frontline managers: Enhancing their effectiveness and understanding whyNickolas Yu, Catherine G. Collins, Michael Cavanagh, Kate White & Greg Fairbrother Chapter 15: Evaluating the impact of a peer coaching intervention on well-being amongst psychology undergraduate studentsEmma Short, Gail Kinman & Sarah Baker Chapter 16: A pilot study evaluating strengths-based coaching for primary school students: Enhancing engagement and hopeWendy Madden, Suzy Green & Anthony M. Grant Chapter 17: The quantitative assessment of Motivational Interviewing using Co-Active Life Coaching skills as an intervention for adults struggling with obesityCourtney Newnham-Kanas, Jennifer D. Irwin, Don Morrow & Danielle Battram Section 5: Insights from mixed methods Chapter 18: Coaching as a learning methodology – a mixed methods study in driver development using a randomised controlled trial and thematic analysisJonathan Passmore & Hannah Rehman Chapter 19: Evaluating a coaching and mentoring programme: Challenges and solutionsTatiana Bachkirova, Linet Arthur & Emma Reading Chapter 20: Towards a model of coaching transfer: Operationalising coaching success and the facilitators and barriers to transfer’. Section 6: The future of coaching research

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Book SynopsisRecipient of the NCA Organizational Communication Division's Outstanding Textbook Award 2023A unique textbook for students or professionals across a range of disciplines offering a novel approach to conflict communication Communication for Constructive Workplace Conflict describes how daily human behavior and communication can contribute to collaborative conflict management in any organization. Using the LEARN (Listening, Engaging, Acknowledging, Rapport, and Nurturing) communication framework, this practical textbook explains, analyzes, and critiques a range of individual responses to workplace friction, offers evidence-based communication strategies for effectively managing conflicts, and promotes a philosophy that builds an environment that invites active participation rather than avoidance and silence. Designed for courses teaching organizational communication and conflict management, Communication for Constructive Workplace Conflict draws directly from the author's 25 years of Table of ContentsList of Boxes vii List of Tables ix List of Figures x Preface xi Acknowledgments xix 1 Theoretical Framework – The Social Construction of Conflict 1 Unit One Listen 19 2 Challenges to Effective Listening 21 3 Listening as Reflective Practice 37 Unit Two Engage 55 4 Obstacles to Engaging Conflict 57 5 Changing the Rules of Engagement 81 Unit Three Acknowledge 107 6 The Importance of Belonging and Recognition 109 7 Acknowledging Team Member Contributions 128 Unit Four Rapport (Building) 149 8 Building Relationships and Trust 151 9 Building an Organizational Culture of Forgiveness 175 Unit Five Nurture 193 10 Nurturing through Organizational Conflict Management Systems 195 11 Nurturing Relationships through Online Dispute Resolution, Information and Communication Technologies, and Social Media 211 12 LEARNing to Communicate for Constructive Workplace Conflict 241 Index 259

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Book SynopsisThis Handbook is sure to become a key resource for any researcher or professional looking for the latest and most innovative thinking from around the world on the full range of topics related to training, development, and performance management. Bradford S. Bell, PhD, Cornell University, USA. Editor, Personnel Psychology I wish I could have accessed this book many years ago. Comprehensive and scholarly, the four sections ? training, e-learning, personal and professional development and performance management ? fit well together and address a gap in the literature that has been apparent for some time. The psychological perspective speaks to growing interest in the micro-foundations of strategic success, and the blending together of both formal and informal perspectives on learning in organizations ensures a holistic rather than piecemeal approach to the question of how to build individual knowledge, skills, and competences in organizations. I believe that this book will make a significTable of ContentsAbout the Editors vii About the Contributors ix Foreword xiv Series Preface xv Railway Children xvii 1 The Psychology of Training, Development, and Performance Improvement 1Kurt Kraiger, Jonathan Passmore, Sigmar Malvezzi & Nuno Rebelo dos Santos Section I Training 11 2 The History of Training 13Sigmar Malvezzi 3 Training Needs Analysis at Work 32Rodrigo R. Ferreira, Gardênia da Silva Abbad, and Luciana Mourão 4 Training and Workplace Learning 50Karen Evans and Natasha Kersh 5 Transfer of Socialization 68Alan M. Saks 6 Encouraging Active Learning 92Nina Keith and Christian Wolff 7 The Competencies of Effective Trainers and Teachers 117Darryl Gauld 8 Training Evaluation 136Jonathan Passmore and Maria Joao Velez 9 Knowledge Transfer and Organizational Learning 154Linda Argote Section II E-Learning 171 10 Facilitation in E-Learning 173Annette Towler and Tyree Mitchell 11 Effective Virtual Learning Environments 188Jean-Luc Gurtner 12 Game- and Simulation-Based Approaches to Training 205Rebecca Grossman, Kyle Heyne, and Eduardo Salas Section III Personal and Professional Development in Organizations 225 13 Training and Personal Development 227Kurt Kraiger and Thomas M. Cavanagh 14 The Contribution of Talent Management to Organization Success 247David G. Collings 15 Action Learning: Approaches, Applications, and Outcomes 261Lisa Anderson and Charlotte Coleman 16 Knowledge-Sharing, Cooperation, and Personal Development 278Leonor Pais and Nuno Rebelo dos Santos 17 Using Competences in Employee Development 303Robert A. Roe 18 Personal Development Plan, Career Development, and Training 336Simon Beausaert, Mien Segers, and Therese Grohnert 19 Leadership Development and Organizational Success 354Thomas Garavan, Fergal O’Brien, and Sandra Watson 20 Structured Actions of Intentional Development 398Nuno Rebelo dos Santos and Leonor Pais 21 Informal Learning and Development 419Valéria Vieira de Moraes and Jairo Eduardo Borges-Andrade Section IV Performance Management 437 22 Performance Appraisal and Development 439Jeffrey R. Spence and Patricia L. Baratta 23 Designing Feedback to Achieve Performance Improvement 462Manuel London and Edward M. Mone 24 Using 360-Degree Feedback as a Development Tool 486Clive Fletcher 25 Feedback, Development, and Social Networks 503Piet Van den Bossche, Sara van Waes, and Janine van der Rijt Index 521

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Book SynopsisDemolish roadblocks, take action, and transform your future No matter what is holding you back, Do It offers a proven solution to actualizing the life you long for. Author and renowned mindset specialist, David Nurse, reveals the nine reasons that you don't take action, how to successfully overcome your personal roadblocks, and the secret to achieving remarkable results. The reason you aren't accomplishing your dreams is not because you don't want to; it's because you don't know how to. And the reason you don't know how to is not because you aren't capable or smart enough. It's simply because youand 99% of the populationhave roadblocks you are completely unaware of. Before you can conquer the enemy, you must identify the enemy. Based on extensive research studies, the science of the heart and mind connection, and captivating examples throughout history, Do It reveals the enemy that is holding you backwhat Nurse caTable of ContentsForeword ix Introduction xiii Chapter 1 The Allodoxaphobic 1 Chapter 2 The Burned 23 Chapter 3 The Inopportune 45 Chapter 4 The Blamer 65 Chapter 5 The Test Believer 89 Chapter 6 The Perfectionist 111 Chapter 7 The Scarciest 133 Chapter 8 The Distracted 155 Chapter 9 The Underestimater 177 Conclusion 201 Bibliography 209 Acknowledgments 215 About the Author 217 Index 219

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Book SynopsisDeliver innovative results like clockwork with this repeatable formula for creativity-on-demand Have you ever sat down at your desk with an impossible deadline or an insurmountable obstacle staring you directly in the face and an expectation that you'll come up with a groundbreaking idea and solution? In Breakthrough, you'll find a powerful framework for bringing innovation and creativity to the surface not just once, but on a regular, daily basis. In Breakthrough, bestselling author, acclaimed speaker, and life optimization coach David Nurse provides an actionable and clearly organized structure for maximizing your breakthrough ideas. Breakthrough outlines easy-to-follow steps for outperforming your potential: An accessible blueprintbacked by scientific data and years of case studies with the top athletes, entrepreneurial minds, and leaders throughout the worldto unlocking your creative potential Conclusive proof that Table of ContentsForeword: Jon Gordon ix Foreword: Taylor Kalupa xiii Introduction xxi Chapter 1 Warm Up: The Breakthrough Formula 1 Stop Solving Problems 4 Eliminate Goals 4 Navigate the How 5 Seize the Formula 6 Embrace the Clock 7 Warm-Up Tool: SNAP 9 Chapter 2 Q1: Hearing Who: Breakthrough Confidence 11 Who Are You Hiding? 13 Who Are You Fooling? 21 Who Can Eat You Alive? 27 Whose Opportunity Is This? 37 Breakthrough Confidence Keys 44 Breakthrough Confidence Tool: Hear It from the Source 44 Chapter 3 Q2: Smelling What: Breakthrough Cooperation 47 What Are Your Heroes Doing? 52 What Do You Value Most in Your Team? 60 What Are You Hating On? 71 What Did You Forget? 79 Breakthrough Cooperation Keys 86 Breakthrough Cooperation Tool: Cultural Compass 86 Chapter 4 Halftime! 91 Halftime Tool: Choose Your Second 92 Chapter 5 Q3: Seeing Where: Breakthrough Service 95 Where Is the Challenge? 97 Where Does Asking Get Anyone? 103 Where Should You Show Up? 115 Where’s the Connection? 120 Breakthrough Service Keys 129 Breakthrough Service Tool: Connection Calculator 130 Chapter 6 Q4: Tasting Why: Breakthrough Purpose 133 Why Drive? 134 Why Process? 139 Why Commit? 145 Why Love? 152 Breakthrough Purpose Keys 157 Breakthrough Purpose Tool: The First Bite 157 Chapter 7 Conclusion: Full-Court Press 161 Acknowledgments 167 Index 169

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Book SynopsisProven strategies to build, nurture, and retain world-class talent in a hybrid environment In The Successful Hybrid Team: What the Best Hybrid Teams Know About Culture that Others Don't (But Wish They Did), award-winning diversity and inclusion expert Perrine Farque delivers an eye-opening look into what distinguishes world-class teams from the also-rans. The book explores the permanent changes being made in the modern workplace, how hybrid work is fundamentally changing the nature of teams, and the overwhelming importance of culture in determining performance. The author introduces a four-pillar framework that details what you need to do to hire, lead, and retain a high-performing team in a hybrid world. You'll discover how to create a unified hybrid leadership team, how to build extreme clarity and transparency, how to overcommunicate through digital channels, and how to unify cross-cultural remote teams with cultural awareness. The book also offers: ATable of ContentsIntroduction 1 1 The World of Work Is Changing Faster than Ever Before 7 2 Why a Culture of Belonging Is Key in Hybrid Work 15 3 The Four- Pillar Framework 25 4 Pillar I: Create a Unified Hybrid Leadership Team 31 5 Pillar II: Build Extreme Transparency 85 6 Pillar III: Over communicate Through All Channels 143 7 Pillar IV: Unify Cross- Cultural Hybrid Teams Through Cultural Awareness 203 Appendix 261 Additional Resources 309 Acknowledgements 311 About the Author 313 Index 317

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Book SynopsisMake your workforce happier, healthierand more productivewith strategies from a world-leader in company culture and health In A Cure for the Common Company: A Well-Being Prescription for a Happier, Healthier, and More Resilient Organization, health and well-being expert, Richard Safeer, M.D. delivers a step-by-step roadmap to creating a culture of health on your team and in your company that keeps your people happier and more engaged. In the book, you'll discover the importance of shaping your well-being culture, challenging yourself, your team, and your workforce to live better lives by offering them new tools and methods to do just that. This book discusses: Bulletproof strategies to help leaders build a sound cultural foundation that supports their efforts at changeA path forward that allows organizational leaders to step up and help their employees be the best versions of themselvesTechniques to build a supportive culture that overcomes common obstacles to change, including positive social climates, norms, and peer supports A can't-miss resource for business and human resource leaders at medium- to large-sized organizations, A Cure for the Common Company also belongs on the bookshelves of every professional interested in supporting employee health and well-being.Table of ContentsForeword Preface Acknowledgments Introduction Chapter 1: Inspiration from a Fire Truck: The Case for Building a Well-Being Workplace Culture Chapter 2: Getting Personal: How Our Subcultures Influence Our Well-Being Chapter 3: Best Companies Value Well-Being: Shared Values Chapter 4: Oh, the Weather Outside is Frightful: Social Climate Chapter 5: Norms: All the Cool Kids Are Doing It (or Thinking It) Chapter 6: More than My Love Handles: Culture Connection Points Chapter 7: The Friends and Family Plan: Peer Support Chapter 8: How to Be the Best Boss: Lead with Well-Being Chapter 9: Culture Killers: Watch Out for the Speed Bumps Chapter 10: Counting Culture: Assessing Your Progress Chapter 11: Dinner is Served About the Author(s) Index

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Book SynopsisNetta's practical blueprint for how to implement DEI into an organization will be transformational to leaders and employees alike.Marc Lore, Former CEO of Walmart; NBA Owner, Minnesota Timberwolves; Founder of Telosa A practical hands-on and revolutionary DEI formula for real and lasting change. DEI is an 8-billion dollar industry that is not yet accessing its full potential through real solutions and results. However, through a powerful formula of policies and practices that motivate employees to be more socially and self-aware, The Inclusive Organization is a revolutionary yet practical resource for individuals at any stage of their career. Jenkins discusses human behavior, workplace psychology, and shares her DEI-tested framework for success. You'll read about: The how of DEI implementation with actionable stepsCreating your own customized DEI roadmap with worksheet examples and toolkitsStories and firsthand observations that bring to life important concepts Many employees across all levels and organizations are looking to drive actionable impact, but unfortunately lack the knowledge and support in doing so. This book will help any organization improve their DEI initiatives and create the sustainable and scalable change employees want to see within their workplace. Readers will be able to utilize worksheet examples and toolkits out of this book to build their own DEI roadmap.The Inclusive Organizationis a must-read for any workplace committed to real and lasting change.Trade ReviewPraise for The Inclusive Organization “Having built several startups from the ground up and leading organizations at the world’s largest companies, I’ve seen firsthand the role diversity plays in a company’s overall success. Netta’s practical blueprint for how to implement DEI into an organization will be transformational to leaders and employees alike.” — Marc Lore, Former CEO of Walmart; NBA Owner, Minnesota Timberwolves; Founder of Telosa “Diversity and inclusion is essential to every organization, and getting it right requires a thoughtful, strategic plan that is backed up by meaningful actions. I've seen firsthand the impact that Netta's action-based approach can have within a company, and what we've been able to accomplish as an organization because of that strategy. For any leader looking to implement a meaningful DEI program within their organization – this is for you.” — Gary Hoberman, Former CIO of MetLife; CEO, Unqork “Every company is looking for a way to gain an edge and create an incredible working environment for producing results - diversity is one of the most sophisticated and vital ways to sustain success for the long-term. Netta not only has a deep expertise in how companies can be truly transformative and lead the path with diversity; she has written a must-read primer for every business leader regardless of role, industry or stage your company currently operates.” — Tim Allen, CEO, Care.com “Netta Jenkins has an established track record of providing organizations with effective strategies that lead to cultural change within the workplace. Her new book not only offers suggestions for action, but is also future thinking and filled with hope for how we can move beyond The Great Divergence together.” — Jeannette E. Riley, Ph.D. Dean, College of Arts & Sciences, University of Rhode Island “Creating culture, making diversity part of our integral values, and creating space so everyone is seen and heard is the heart of a community. The Fyli Tribe absolutely supports and values the work Netta Jenkins does as she elevates leaders and teams to come together with suitable solutions to implement positive change and impact.” — Jaclynn Brennan, CEO of Fyli Tribe "Netta Jenkins is a phenomenal and transformative leader who has changed the quality of professional spaces for BIPOC folks. Her book shines light on the candid conversations that are necessary to start the process of creating safe spaces for minorities in the workplace." — Lexi B, Founder, Sista Circle: Black Women in TechTable of ContentsIntroduction ix Chapter 1 Decoding Human Behavior 1 Chapter 2 Who Let the Dogs Out? 21 Chapter 3 Franchising the Framework 43 Chapter 4 The Most Underrated Leader 67 Chapter 5 Sustainable Learning: Upgrading Your Learning and Development—MapQuest Directions to Google Maps 85 Chapter 6 Are Your Policies Powerful or Powerless? 109 Chapter 7 Diversity Recruiting 127 Chapter 8 Employee Resource Strategy Groups 157 Chapter 9 Impactful Layoffs 177 Chapter 10 Don't Retire Yet 195 Acknowledgments 207 About the Author 209 Index 211

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Book SynopsisA non-biased, grounded, and practical approach to employee engagement For managers and business leaders who want to enhance performance, this easy-to-use guide to employee management offers real solutions for getting workers engaged and increasing productivity.Trade Review"An interesting take on engagement in tough economic time…the case studies, practical advice and research make for a compelling resource for HR teams and would give an influential argument to unenlightened managers." (HR Magazine) "This book is designed as a resource for those seeking to unlock the potential of talent through employee engagement. It provides a valuable, up-to-date summary of work in this territory, organised around sensible questions. It comes complete with case studies and boxes of practical tips for action. The drive for employee engagement is placed firmly in the 'need to do now' box for successful organisations." (People Management) "This book is very readable and comprehensive...for the many HR practitioners and managers out there suffering from information overload, it may well be the only book they need to read in this area." (HR Zone) "…neat, well written book….It provides a valuable, up-to-date summary of work in this territory, organised around sensible questions. It comes complete with case studies and boxes of practical tips for action." (Public Net) "Practical guidance and interesting case studies." (CPO Agenda, October 2012)Table of ContentsForeword vii Introduction 1 1 What is engagement – and why does it matter?5 2 Why is engagement so elusive? 27 3 What drives engagement? 55 4 Do you know how engaged your people are right now? 87 5 So what are your employees telling you? 115 6 Getting beyond analysis and into action 133 7 Roadblocks to creating an engaged workforce 155 8 Building a culture of engagement 177 9 Engaging managers 205 10 Engagement in tough times 231 11 Finding meaning, growth and engagement 265 Annex 1: Comparison of the employee engagement model and other views of engagement drivers 303 Annex 2: Engagement model and action areas 307 Bibliography 309 Index 321

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Book SynopsisFind deeper fulfillment and success in your life and work In She Believed She Could, expert business consultant, international speaker and podcaster Allison Walsh delivers a practical and hands-on guide to evolving into the person you want to be. Allison draws from her expertise in positive psychology, the science of happiness, wellbeing, and success, pouring her wisdom and advice into every story, strategy, and suggestion. You''ll learn actionable tools to elevate your mindset, enhance your confidence and create a clear success plan for your future. In the book, you''ll find: Strategies and frameworks that will help you show up, shine bright and create abundant success Ways to give yourself permission to thrive, flourish, and optimize your potential every single day How to tame your inner critic and overcome imposter syndrome How to leverage your personal brand and enhance your earning potential and opportunities<Table of ContentsPreface xiii Part I Show Up 1 Chapter 1 Optimize Your Potential: You’ve Already Got What It Takes 3 Chapter 2 Own It: Embrace Who You Are 15 Chapter 3 Let Go to Grow: Release What’s Holding You Back 33 Part II Shine Bright 47 Chapter 4 Master Your Mindset: Confidence Is Your Key to Success 49 Chapter 5 A Checkup from the Neck Up: Take Care of Yourself 71 Chapter 6 Relationships Matter: It Takes a Village 87 Part III Achieve Abundant Success 109 Chapter 7 Get Strategic: Set and Achieve Meaningful Goals 111 Chapter 8 Your Success Routine: Master Your Time Management Skills 135 Chapter 9 Build Your Brand: Your Story Is Your Superpower 155 Chapter 10 Embrace Your Evolution: When to Lean into New Opportunities 175 Acknowledgments 193 About the Author 197 Index 199

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Book SynopsisUnlock the power of mentorship in your journey to success in this practical and inspiring guideWhat is a mentor? Why is having a mentor crucial to success? Or how do you make sure that you''re a good mentor? InMentorship Unlocked: The Science and Art of Setting Yourself Up for Success, veteran entrepreneur and innovator Janice Omadeke delivers an insightful discussionof mentorship, including what it is, how to find a qualified mentor, and how to make mentorship work for you. In the book, she explores the mentorship advice that helped her start a groundbreaking company after studying entrepreneurship and strategic management at MIT and Harvard.You'll find practical steps you can take to build your own plan for finding the right mentor for you, or for becoming someone else's trusted advisor.You'll also discover: Compelling personal anecdotes and quotes from the author's own mentors that shed

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Book SynopsisTackle racial bias and discrimination at your company and create a representative and diverse leadership team In Inclusion Revolution: The Essential Guide to Dismantling Racial Inequity in the Workplace, workplace strategist and C-suite executive Daisy Auger-Domínguez delivers a timely, inspirational, and practical exploration of why mainstream efforts at diversity improvement tend to fail and what you can do today to successfully create a diverse and representative leadership team at your company. In the book, the author explains her four-step process of reflection, visualization, action, and persistence, and walks you through how to use research-based strategies to promote diversity. This hands-on toolkit for leaders and people professionals will show you how to: Achieve the benefitsincluding higher revenues and more satisfied employeesenjoyed by high-performing, diverse companies Fruitfully address the complex and fraught issues o

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Book SynopsisTheo Smith is a VP of a HR tech start-up Zinc.Work, and previously, the Recruitment Manager at NICE (The National Institute for Health and Care Excellence). Based in the UK, he was selected to be part of the Resourcing Leaders 100 (RL100), Europe's leading network of resourcing leaders. Prior to this he was the Resourcing Manager at TMP Worldwide UK, now part of PeopleScout. He is also the host of several podcasts including 'Neurodiversity - Eliminating Kryptonite & Enabling Superheroes'.Professor Amanda Kirby is the Founder and CEO of Do-IT Solutions, a tech for good company specialising in neurodiversity screening tools. She has more than 25 years' experience working in the field of neurodiversity, publishing more than 100 research papers, and is internationally recognized for her work with 1000s of families and neurodivergent adults. She is also a medical doctor. Based in the UK, she advises Department of Work and Pensions on Neurodiversity as well as being an emeritusTrade Review"A book that will enable you to think differently about people who.... think differently. An incredibly insightful read that perfectly brings together why organizations should value neurodiverse talent and how they can best provide an environment for that talent to shine. It takes you on an incredible journey from understanding why neurodiversity is important, all the way to the successes that organizations can hope for - stopping off on the way to deliver impactful, practical and real-life advice for anyone whose role it is to hire, develop or retain talent." * Alan Walker, Co-founder of Udder & ChatTalent. #HRTech Consulting and Advisory - the Udder way *"The book is packed with great case studies, examples and important messaging to take away, plus incredible insights and explanations of the spiky profiles we all have (some more than others). In the authors' words: "True change requires commitment - sustained and anticipatory" - this book will help any reader on that journey - it's one of the most detailed texts I have encountered on the subject." * Jean Hewitt, Senior Inclusive Design Consultant, BuroHappold Engineering *"Neurodiversity at Work is a compelling look into how we can leverage neurodiversity strengths into our workplace. It is truly an inspiring must-read for all as it provides practical ways for inclusivity of neurodiversity to drive innovation and growth!" * Christine Ramsay, CDP (Certified Diversity Professional), Founder and CEO of Ignite Inclusion, LLC *"Neurodiversity is an important area of DE & I, that has only really come into our conscience over the last few years. We know this impacts a wide range of people either in the workforce or finding insurmountable challenges to get in it. I applaud both authors for their honesty in sharing their own lived experience of work, and for collecting so many stories to share. This is a real almanac for making difference. Reading over, let the hard work start." * Bill Boorman, Strategic Advisor, #Tru Founder, Rebel Rouser *"Neurodiversity is one of the most important and untapped opportunities in business today. This book clearly explains the issue and honours the necessity to pay close attention to every employee's individual needs and leverage people's extra special capabilities in unique and powerful ways." * Josh Bersin, Principal and Founder, Deloitte Consulting LLP *"I want to give huge credit to Amanda Kirby and Theo Smith who have brought their whole selves, personal and professional, to create an up-to-date guide on neurodiversity in the workplace. They provide a comprehensive review the current perspectives of the neurodiversity paradigm, good practice in the workplace and real-world examples of innovative programmes and strategies. There is no such thing as a 'Degree in Neurodiversity' for HR / D&I Professionals, but for anyone looking to expand their knowledge in this field, this book is as close as you are going to get to it!" * Aidan Healy, Chief Executive Officer, Lexxic *Table of Contents Chapter - 00: Introduction; Chapter - 01: Why neurodiversity is important; Chapter - 02: Labels - What do they mean?; Chapter - 03: Categories and spiky profiles; Chapter - 04: Eliminating kryptonite and enabling superheroes; Chapter - 05: Pre-employment - The lost demographics; Chapter - 06: Policies and procedures - What's the legal stuff all about?; Chapter - 07: How can employers attract neurodiverse talent in recruitment?; Chapter - 08: Apprenticeships, internships, work placements and hiring schemes; Chapter - 09: Interviews and assessments; Chapter - 10: Making workplace adjustments; Chapter - 11: Induction and onboarding; Chapter - 12: Line management means having good conversations; Chapter - 13: Everyday meetings, conferences and seminars - Planning to be neuro-inclusive; Chapter - 14: Champions, staff networks and communities - How to succeed in being an inclusive workplace; Chapter - 15: Future workspaces and workplaces; Chapter - 16: Next Steps! Inclusion, equity and diversity = belonging - No one fits into one neat box; Chapter - 17: Appendix; Chapter - 18: Glossary

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Book SynopsisProfessor Sir Cary Cooper is the President of the Chartered Institute of Personnel and Development (CIPD) and 50th Anniversary Professor of Organizational Psychology and Health at the ALLIANCE Manchester Business School, University of Manchester, UK. Based in Macclesfield, UK, he is also the Chair of the National Forum for Health and Wellbeing at Work.Ian Hesketh is the Health and Wellbeing Lead for the UK College of Policing and Support for the National Forum for Health and Wellbeing at Work, University of Manchester. Based in Blackpool, UK he is an Honorary Researcher at Lancaster University Management School and a Visiting Fellow at the Open UniversityTrade Review"The case to learn the lessons from the pandemic is simple: happier, healthier, staff lead to a more productive workforce. This book provides exceptional insight and practical guidance for all managers who want to create better conditions for their employees in the changing world of work." * Andy Burnham, Mayor of Greater Manchester *"Containing excellent practical advice from a diverse range of companies, this is a must-read book for anyone who wants to emerge out of this crisis with new ideas that enable their business to be stronger and their employees to enjoy more good days at work. A seminal book that will shape the future of work." * Philip Chin, President Europe, Publicis Health *"Context and examples from the Covid-19 pandemic provide valuable insights for any organization managing the current crisis or preparing for the future." * Richard Heron, Chief Medical Officer and Vice-President Health and Wellbeing, BP *Table of Contents Chapter - 00: Introduction; Chapter - 01: Before the outbreak; Chapter - 02: Lockdown hits the UK; Chapter - 03: Policing the Covid-19 pandemic; Chapter - 04: Fujitsu - Information technology and the Covid-19 pandemic; Chapter - 05: Consultancy - The elusive origin of strength in a crisis; Chapter - 06: Universities - Blurring edges – leading teams and institutions in Covid-19; Chapter - 07: NHS Employers - The National Health Service and the Covid-19 pandemic; Chapter - 08: Microsoft - Managing wellbeing in a crisis – a Microsoft view; Chapter - 09: Construction - Maintaining the health and wellbeing of Mace colleagues throughout Covid-19; Chapter - 10: The CIPD’S pandemic response – supporting our organization and the people practitioners and communities we serve; Chapter - 11: Reflections on the coronavirus pandemic at Rolls-Royce – one year in; Chapter - 12: John Lewis Partnership - Managing wellbeing in a crisis; Chapter - 13: Real estate and the Covid-19 pandemic; Chapter - 14: Legal sector and the Covid-19 pandemic; Chapter - 15: Professional services: Mind the manager wellbeing gap; Chapter - 16: Health - Impact of Covid on the older worker – an early view; Chapter - 17: Concluding remarks;

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Book SynopsisNigel Paine is a change-focused leader with a worldwide reputation and extensive experience in leadership and consultancy. Based in London, UK, he runs his own consultancy which focuses on leadership, creativity, innovation and e-learning, working with companies in Europe, Brazil, Australia and the US. A former Head of Training and Development at BBC, he is now an academic director and member of the international advisory board at the University of Pennsylvania, board member of Management Issues and a Masie Learning Fellow. He presents a monthly TV programme, Learning Now TV, co-presents From Scratch podcast and regularly writes articles for magazines and journals about development, technology and leadership.Trade Review"I have been involved with hundreds of organizations since the COVID-19 pandemic and it is clear to me that learning is crucial for their survival, but also to build their resilience. I love this book. it has really become the standard text on building learning cultures in organizations. The first edition was good, but this second edition is even better. Highly recommended." * Elliott Masie, Chair, The Learning COLLABORATIVE and CEO, The MASIE Center *"If you want to help your organization become more agile, resilient and responsive in these volatile, uncertain, changing and ambiguous times, then this book is an essential read, not just for L&D professionals but for anyone who is committed to supporting continuous improvement. The book sets out the context and practical steps required to facilitate the emergence of a learning culture in an organizational context and has been my go-to guide and source of inspiration. The book is a treasure trove, packed full of practical advice, tools and case studies to help you on your journey towards a learning culture. Nigel shares his vast experience, research and practical knowledge to help you on that journey, and it is a journey of self-discovery for all concerned, but a journey well worth investing in." * Mike Bedford, L&D Professional and Host of the Well&D Podcast *"An authoritative, comprehensive, contemporary guide to learning culture, brought to life with real case studies. An essential resource for today's HR and L&D professionals and business leaders." * Michelle Ockers, Founder & Chief Learning Strategist, Learning Uncut *"In Workplace Learning Nigel helps us to understand what a 'Learning Culture' really is, the rationale, the benefits of it, and how to build one. Nigel's honesty and opinions shine forth combined beautifully with research, as well as his thousands and thousands of hours working with individuals, organizations and institutions globally. Nigel's examples and metaphors paint a clear picture of what is achievable when we step back from what we think we know and trust each other, and the power of unlearning what we think we know. A very easy read while being a must-read for anyone who works in Learning & Development, as well as anyone in a leadership or aspiring leadership role who wants to create a truly effective organization of people." * Dr Celine Mullins, Founder and CEO, Adaptas Training *"Once again Nigel has put together a book that is both thorough and timely for the role L&D and learning culture must play in the future workplace. Through case studies, comprehensive research and thought leadership, Nigel has created a must-have resource for every Learning leader offering valuable insights and analysis of learning culture, and its role in the success of organizations of tomorrow." * Serena Gonsalves-Fersch, Global Head, SWO Academy *"I enjoyed the broad scope of Workplace Learning. It goes back to trace the origins of organizational learning and it goes around the world to seek out great examples. It is a book with authority and presence, and is the clearest explanation that I have read as to why a learning culture is more important in this turbulent and uncertain world than it has ever been. I believe passionately in this idea and have proved that it works. And if this book can help spread that message, then I am delighted to endorse it." * Garry Ridge, CEO and Chairman, WD40 Company *"Nigel Paine takes a systems approach to learning, which makes his recommendations eminently more likely to work for you. He has greatly updated what was already a perfect book by adding new case studies and an added comprehensive analysis of learning culture. Nigel is one of the great research translators. Certainly one of the top ones I refer to almost daily. He takes complex and sophisticated research studies and boils them down into readable, actionable prescriptions. Don't hire high-priced consultants. Just buy this incredibly valuable resource." * Matthew S. Richter, President of The Thiagi Group, Co-Founder and Director of The Learning Development Accelerator *"Nigel Paine's Workplace Learning will become one of the most valued, referenced and quoted business books of the 21stcentury! COVID-19 has forced us into "figuring out" how to create a successful Corporate Culture. This must include continuous & innovative learning embedded in the daily workflow of all employees (who are now self-determined learners). This book includes it all - defining corporate culture, learning organizations -who's really "in charge", the L&D's "greats" (i.e. Senge, The Fifth Discipline), as well as illustrating how it can be done! The Skills of the Future are needed today and this is the book to help you figure out how to engage, educate & empower your workforce!" * Sharon Claffey Kaliouby, VP Strategic Alliances at Learning Pool *"Paine takes the reader through the rigorous journey of defining a learning organization and culture all while providing strategies and concrete case examples. The L&D world is currently experiencing one of the single-most significant tests of organizational learning and their learning culture, making Workplace Learning a must-read for any learning leaders with a stake in creating organizational learning cultures." * Matt Donovan, Chief Learning and Innovation Officer, GP Strategies *Table of Contents Chapter - 00: Introduction; Section - ONE: Exploring the concepts of learning culture and learning organization; Chapter - 01: What is a learning culture?; Chapter - 02: Where did learning culture come from?; Chapter - 03: Senge and The Fifth Discipline; Chapter - 04: Bob Garratt and The Learning Organization; Chapter - 05: What are the core components of a learning culture?; Section - TWO: Case studies - Learning culture in action; Chapter - 06: Lubricating learning - A case study of the WD-40 Company; Chapter - 07: Taking the medicine - Novartis and curiosity; Chapter - 08: happy Ltd and HT2 - Learning culture in action; Chapter - 09: Dressing up a learning culture - Cotton On Group; Section - THREE: Building a learning culture - A gyroscope for organizational effectiveness; Chapter - 10: Work and learning; Chapter - 11: Why technology is an essential component of a learning culture; Chapter - 12: What are the essential components of a learning culture?

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Book SynopsisPeter Clough is former Head of Psychology at Hull University, UK. Based in East Yorkshire, UK, he is recognised as a leading applied academic authority in this field.Doug Strycharczyk, based in Chester, UK, is MD for AQR, an organisation which has been instrumental in most of the pilots which lead to the adoption of mental toughness in new sectors.John Perry is Lecturer in Sport and Exercise Psychology at the University of Limerick, Republic of Ireland, and was formerly Head of Psychology at Mary Immaculate College.Trade Review"The book reveals that our level of mental resilience is not something that is decided upon at birth; it can be improved over the course of an individual's life. There are many practical strategies for building mental resilience and I have recommended the utilization of Mental Toughness as a main assessment tool for candidate selection and filtration for leadership development programs. For anyone who seeks a genuine change in his life or others' lives; this is the starting point!" * Aisha Al Suwaidi, CEO - HR Policies Sector Federal Authority for Government Human Resources (FAHR) – UAE *"As a major contribution to understanding what makes us resilient, purposeful and effective in our everyday lives, this book remains highly relevant to meeting the unprecedented challenges we face today. Offering a unique blend of deep and rigorous inquiry, enriched with compelling evidence and human insight, it is a must read for anyone concerned with optimizing human effort, workforce wellbeing and organizational success." * Dr Neil Wooding, People Group Director, UK Ministry of Justice *"MTQ is the new science of resilience and mental toughness, testing our teams and supporting them in their growth continues to be pivotal for their success and ours. This is an essential tool for leaders looking to identify, support and escalate talent growth across their teams and organizations." * Andrew Stotter-Brooks, Vice President Learning and Development, Etihad Aviation Group *"In their 3rd Edition of Developing Mental Toughness, the authors have taken their decades-long investigation into defining, describing and developing mental toughness to the next level. Thoughtfully updated for the third decade of the 21st century, it includes new assessment tools such as the MTQ Plus, deeper explanations of the critical components of mental toughness, updated case studies, and hints toward the direction of future developments in mental toughness with the leveraging of the latest technologies and digital applications. As a former special operations military officer, professional educator and mental toughness practitioner, this edition becomes my new cornerstone reference." * Daniel C. Daoust, LTC (Ret.), Director, Norwich Pro, The College of Graduate and Continuing Studies, Norwich University, USA *"Many books will make a reader smarter, or better informed. This is one of the few that will make the reader much wiser. A very useful addition to any manager's library." * Neil Scales OBE, Director-General, Department of Transport and Main Roads, Queensland, Australia *"As a Mental Toughness Coach, I find that having the self-awareness of your own mental toughness and of others around you, can enhance both personal development and leadership skills. This is a great and informative update for those seeking to better understand themselves and the application of Mental Toughness." * Lucy Julian, Qualified Mental Toughness Coach and Member of the International Mental Toughness R&D Advisory Board, who is also a Director at Deloitte AG *"This book provides an excellent introduction to an increasingly relevant concept. Strycharczyk, Clough and Perry debunk misleading myths and explain the evidence base in accessible and engaging ways. This is a 'must-read' for applied Psychologists and for professionals from Human Resources, Organisational Development and Sports Performance domains. For the lay-reader, it provides an excellent toolkit for helping both 'the tough' and 'the sensitive' deal with the constantly shifting challenges of life in the 21st century." * Professor Fiona Earle, Director, Centre for Human Factors, University of Hull *"Developing Mental Toughness is a must-read for psychology practitioners, HR professionals, coaches and anyone working in a development related field. The model can be applied in any formal and informal setting, and the case studies are very useful and relatable. Since 2020, this topic has become very important, as developing mental toughness is crucial to being able to cope in the current global climate." * Dr Alia Serkal, Head of People Learning & Growth, Du Telecom, UAE *"This revised edition presents the detail behind the beautifully simple yet scientific and academically proven Mental Toughness concepts. This book helps us to understand something which has been hard to do until now - self-awareness about how we approach things mentally when events occur to us or around us - and what that means for our performance our wellbeing and our ability to thrive in a VUCA world." * Jason Wyatt, Global Aftersales Training Manager, JCB, UK *"For over 21 years we have scoured the world to bring our clients the very best Organisational Development programmes possible. The Mental Toughness tool immediately stood out for its robustness, ability to measure, practicality and, most importantly, ability to develop and support individuals and teams across the broad spectrum of organizations we work with in Australia." * Dean Gale, Managing Director, Phuel, Australia *Table of Contents Chapter - 01: Introduction; Chapter - 02: The importance of stress; Chapter - 03: Developing the model and the MTQ48; Chapter - 04: Mental toughness and the MTQ48 measure; Chapter - 05: Control; Chapter - 06: Commitment; Chapter - 07: Challenge; Chapter - 08: Confidence; Chapter - 09: Mental toughness and its relationships with other important models – Mindset, positive psychology and emotional intelligence; Chapter - 10: Decision making; Chapter - 11: Mental toughness and fatigue – The impact of mental toughness on the development of fatigue; Chapter - 12: Mental toughness and the world of work (1) – Stress, motivation, leadership, coaching and teamworking; Chapter - 13: Mental toughness and the world of work (2) – Assessment and development, and talent management; Chapter - 14: Employability – A key issue for the 21st-century employer and employee; Chapter - 15: Using the MTQ48 measure to improve self awareness; Chapter - 16: Mental toughness and the world of education and the development of young people; Chapter - 17: Mental toughness in sport; Chapter - 18: Mental toughness and its link to the social and health sectors; Chapter - 19: Can mental toughness be developed? – The practitioner’s and psychologist’s perspectives; Chapter - 20: Using the mental toughness model and the MTQ48 in coaching and mentoring; Chapter - 21: Positive thinking; Chapter - 22: Visualization; Chapter - 23: Anxiety control and relaxation – A physiotherapist’s perspective; Chapter - 24: Attentional control; Chapter - 25: Goal setting; Chapter - 26: Research and evidence-based practice using the MTQ48

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Book SynopsisMichael Armstrong is the UK's bestselling author of HRM books. With over a million copies sold, his books have been translated into 21 languages. Based in London, he is managing partner of e-reward and was previously a chief examiner of the Chartered Institute of Personnel and Development (CIPD). He is the author of a number of other books on HR published by Kogan Page including Armstrong's Handbook of Performance Management and Armstrong's Handbook of Strategic Human Resource Management. Trade Review"This book is both thought-provoking and academically astute; it explores various emerging areas within learning and development concisely and clearly. Armstrong is able to bring theory to life, helping readers to develop their own understanding of critical HR practice." * Rebecca Huws, Human Resources Lecture/ CIPD Programme Lead, Cardiff and Vale College *"Armstrong's Handbook of Learning and Development offers an excellent overview of topics related to learning, knowledge and skills formation in the context of organizational behaviour. A valuable resource for management students and practitioners." * Giorgos Gouzoulis, Assistant Professor in HRM & Future of Work, University of Bristol, School of Management *"This new book on Learning and Development is ideal for my module on this topic. I am delighted to see that Armstrong's book includes a whole chapter on Individual learning, including self-directed and lifelong learning. I particularly liked the link of chapters to each other, and their relevance to current organizational learning and practices. This is a great book, useful, relevant, topical and well written. I will certainly add it to my reading list." * Dr Angela Mansi, Senior Lecturer MAHRM Westminster Business School, University of Westminster *Table of Contents Chapter - 00: Introduction; Section - ONE: Fundamentals of learning and development; Chapter - 01: The basis of learning and development; Chapter - 02: The context of learning and development; Chapter - 03: Learning culture; Chapter - 04: Organizational learning and the learning organization; Chapter - 05: Individual learning; Chapter - 06: Learning and development strategy; Chapter - 07: The contribution of learning and development to organizational performance; Chapter - 08: Learning analytics; Section - TWO: The responsibility for learning and development; Chapter - 09: The role of the learning and development function; Chapter - 10: The role of the line manager; Section - THREE: The process of learning; Chapter - 11: The nature of learning; Chapter - 12: Approaches to learning and development; Chapter - 13: Learning and development techniques; Section - FOUR: Areas of learning; Chapter - 14: Workplace learning; Chapter - 15: Social learning; Chapter - 16: Digital learning; Chapter - 17: Training; Section - FIVE: Planning and delivering learning events; Chapter - 18: Identifying learning needs; Chapter - 19: Planning learning events; Chapter - 20: Managing learning events; Chapter - 21: Transferring learning; Chapter - 22: Evaluating learning events; Section - SIX: Aspects of learning and development; Chapter - 23: Leadership and management development; Chapter - 24: Sales training; Chapter - 25: Apprenticeships; Section - SEVEN: Conclusion; Chapter - 26: Learning and development trends and issues

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Book SynopsisEric Parsloe was an experienced international executive coach-mentor, one of the founders of the European Mentoring and Coaching Council and founder of The OCM. He was also a member of the International Coaching Federation and the CIPD coaching and mentoring faculty.Melville Leedham is an associate lecturer at The University of Northampton. Based in Northumberland, UK, he runs his own coach-mentoring business and also trains, supervises and assesses other coaches.Diane Newell is the Managing Director of OCM Discovery at The OCM, based in Oxford, UK, offering consultancy and coaching to individuals and teams to support their strategic aims.Trade Review"Diane and the OCM team have compiled and curated an absolute treasure trove of ideas, insights and refreshing illuminations of the essential toolkits and strategies of Coaching & Mentoring. This book will be a powerful resource for anyone wanting to raise their game as a coach or for leaders thinking through how best to implement coaching and mentoring to drive performance and shape culture." * Stephen Parker, Chief Human Resources Officer & Partner, Kearney *"A classic general introduction to coaching and mentoring." * David Clutterbuck, Coaching pioneer and co-founder European Mentoring and Coaching Council *"Eric Parsloe was a great early developer of Coaching in the UK and it is good to see his pioneering work carried forward by Ed Parsloe (his son) and by Diane Newell in this book." * Professor Peter Hawkins, Global thought leader and author *Table of Contents Chapter - 01: Introduction to this edition of Coaching and Mentoring; Section - PART ONE: The purpose, nature and practice of coaching and mentoring; Chapter - 02: Coaching – what the research says; Chapter - 03: Learning and adaptability; Chapter - 04: The core skills; Chapter - 05: The toolkit chapter; Chapter - 06: Awareness of individual differences; Chapter - 07: Supervision for coach or mentor; Chapter - 08: Stories of coaching and mentoring; Section - PART TWO: How to effectively implement coaching and mentoring in organizations; Chapter - 09: Why invest in coaching and mentoring? What and where is the need?; Chapter - 10: Coaching and mentoring: what they are and how they are used in organizations; Chapter - 11: Implementing coaching and mentoring; Chapter - 12: Roles and responsibilities in coaching and mentoring; Chapter - 13: Supervision in practice; Chapter - 14: Coaching the team; Chapter - 15: Coaching and mentoring in the system and the impact of culture; Chapter - 16: What’s next?; Chapter - 17: References; Chapter - 18: Appendix: Professional governing bodies;

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Book SynopsisPeter Cheese is Chief Executive of the Chartered Institute of Personnel and Development (CIPD), the professional body for HR and people development. He is also Chair of the What Works Centre for Wellbeing. Based in London, UK, he writes and speaks widely on the themes of the future of work, and engages with politicians, policy makers, academics, business leaders and leaders in the people profession. Prior to the CIPD, he was Chair of the Institute of Leadership and Management after a long career at Accenture where he led the global consulting practice in people and organisation.Trade Review"Few people have thought so long and hard about the future of work as Peter Cheese. His book offers a timely and comprehensive guide to the forces that will shape the work of tomorrow and lays down the challenge to all of us to help create a good work future." * Matthew Taylor, CEO, RSA, and author of the Taylor Review of Modern Working Practices *"Peter's considerable experience in the world of HR makes this book on the future of the workplace and workforce a must read." * Lord Mark Price, former MD of Waitrose, Founder of Engaging Business and WorkL, and Chairman of Fair Trade UK, Member of the House of Lords *"Peter Cheese's unique perch offers readers a thoughtful perspective on the changing world of work. His observations are astute; his predictions compelling; and recommendations impactful. With his insights, business and HR leaders will discover opportunity as they harness the uncertainty ahead." * Dave Ulrich, Rensis Likert Professor, Ross School of Business, University of Michigan, Partner, The RBL Group *"As a passionate advocate of equality in the Workplace, it is fantastic to see this book talk about the future of work and the challenges and the opportunities it will present. Everyone in business should read this. It opened my eyes to the future we all face." * Baroness Ruby McGregor-Smith, former CEO of Mitie Group, President of the British Chambers of Commerce, Member of the House of Lords *"Never has the pace of change in the world been so rapid. And while we can't be certain of the future, as Peter Cheese sets out in this book, we can shape it. The New World of Work is a compelling narrative of the factors at play and the principles at stake, and is a "must" read for policy makers, business people, educators, indeed for all of us, as it touches the heart of humanity and the skills we will all need to adapt and prosper in the future." * Sir Peter Estlin Former Lord Mayor of the City of London *"For anyone wanting to better understand and glean valuable insights into the future of work and its drivers, challenges and opportunities, this book hits the target. Importantly, it also offers a set of principles to help guide us to a better future of work." * Professor Chris Warhurst, Director of the Institute for Employment Research, Warwick University *"At a time of huge dislocation in the world of work this books provides context and ideas about how we adapt and adopt a new approach to work, workforce and workplace - a useful blueprint for all those working in an ambiguous time." * Helen Cook, Chief HR Officer, NatWest Group *"When someone with great leadership experience is generous enough to share his wisdom and knowledge with others, it provides a short cut for the rest of us in finding solutions to the complex challenges we face. Peter has been more than generous in this book. However, Peter does more than be generous. Peter shows the reader how to navigate through choppy seas whilst maintaining our integrity, our compassion and our sense of responsibility for leaving the world of work a better place for the next generation. It's a "must read" book for all who are bothered about being trustworthy leaders."" * Professor Veronica Hope Hailey, Director of Policy and Research, The Forward Institute, Professor Emeritus of Management Studies, University of Bath. *"Good work is central to fulfilled personal lives and successful organisations. Peter sets out the rationale for change along with practical insights to secure improved individual and organisational wellbeing." * Anne Sharp CBE, CEO Lincolns Inn and former CEO Acas *"Peter is a leader on Human Resources, CEO of the Chartered Institute of Personnel and Development, and Chair of the What Works Centre: What Works Wellbeing, He knows a great deal about people and work. Human capital and organisation are his passion, and he is a highly respected and recognised consultant, speaker and writer in the field. Writing this book in a Covid-engulfed world, he discusses major shifts in technology, globalisation, geopolitics, education and training, all amid economic uncertainty. The volatility and ambiguity of our current world is made clear. We are at the point of new era and this book helps us to understand what should guide us for the future." * Professor Dame Carol Black, former President of Royal College of Physicians, Principal of Newnham College Cambridge, senior government advisor on health and wellbeing *Table of Contents Chapter - 01: A new era of work; Chapter - 02: Economics and the economy; Chapter - 03: Globalization and geopolitics; Chapter - 04: Social and demographic change; Chapter - 05: Technology: Automation, AI and beyond; Chapter - 06: Education and learning; Chapter - 07: Focusing on the right things; Chapter - 08: Building responsible business; Chapter - 09: Leadership for the future; Chapter - 10: People strategy at the heart of business strategy; Chapter - 11: Good work as a goal; Chapter - 12: The agile learning organization; Chapter - 13: Wellbeing as an outcome; Chapter - 14: #WTF - What’s the future?;

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Book SynopsisDonald Clark has over 30 years' experience in online learning, simulations, virtual reality, mobile and artificial intelligence projects. He was a founding member of Epic Group plc and the Founder and CEO of Wildfire Learning. He is a frequent global speaker, blogger, advisor and researcher and is also a Visiting Professor at the University of Derby.Trade Review"Always moving things forward in learning design, here Donald takes us into new territory towards, workflow learning, AI, data and LXPs. His depth of knowledge on learning theory, along with his 35 years in designing learning experiences makes this the 'go-to' text for Learning Experience Design." * Ben Betts, CEO, Learning Pool *"Couldn't believe the huge number of hints and tips on design. You find yourself coming across learning experiences and design tips you'd never have thought of, where his depth of knowledge on learning theory gives you faith in its authority." * John Helmer, Host, The Learning Hack *"As video producers we spend a lot of our own learning time studying film and how it works. There's little time left to study the research about the use of video in learning - and where do you find that information? Donald is all over the latest evidence in this area, and his chapter about video in learning is probably the best resource there is for a video maker to get across the facts about where video is really effective in learning. As such, this book is invaluable." * Tom Hickmore, Creative Director, Nice Media *"At last, a Learning Design book that is sensitive to what learners actually do and need! It sees learning as a process and not an event so includes the all-too-important design issues of performance support, moments of need and designing learning around the learner." * Bob Mosher, CEO and Chief Learning Evangelist, APPLY Synergies *Table of Contents Chapter - 01: Learning experience design; Chapter - 02: Learning experience designers; Chapter - 03: Emotion, attention and motivation; Chapter - 04: Interface design; Chapter - 05: Text and graphics; Chapter - 06: Audio for learning; Chapter - 07: Video and animation; Chapter - 08: Engagement, questions and feedback; Chapter - 09: Scenarios and simulations; Chapter - 10: VR and AR; Chapter - 11: Games and gamification; Chapter - 12: Social learning; Chapter - 13: Transfer and practice; Chapter - 14: Workflow, curation and data

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Book SynopsisMichael Armstrong is the UK's bestselling author of Human Resource Management books including Armstrong's Handbook of Human Resource Management Practice and several other titles published by Kogan Page. With over a million copies sold, his books have been translated into twenty-one languages. Based in London, UK, he is managing partner of E-Reward as well as an independent management consultant. Prior to this he was a chief examiner of the Chartered Institute of Personnel and Development (CIPD) and an HR director of a publishing company.Trade Review"I am an avid fan of Michael Armstrong's Handbook series and have used them successfully with my CIPD classes for several years. This text includes current debates on whether traditional performance management systems add value to an organization and discusses in depth the movement towards 'performance leadership'. Armstrong has included distinct sections on hot topics such as managing the performance of home and international workers that my students at all levels will find useful, particularly for the latest CIPD suite of courses. I will be recommending this text to my students and predict that I will see many references to it in their future assessments." * Dianne Johnson, CIPD Course Advisor, Watson Martin Ltd *"The 7th edition confirms Michael Armstrong's standing as the preeminent author in the performance management field for both HR practitioners and business students. He relates evidence-based analysis of performance management principles and processes to their utilization by managers who wish to become 'performance leaders' in today's organizations. Armstrong identifies significant challenges to traditional approaches to performance management, together with ways of addressing these and evaluating performance management's enhanced contribution. The new chapter on managing the performance of homeworkers is particularly welcome given the increased emphasis on homeworking following the Covid-19 pandemic." * Dr John Simmons, Lecturer, University of Liverpool, Management School *"As an academic teaching in the field, backed with years of relevant industry experience, Armstrong's Handbook of Performance Management is both a professional practitioner and academic toolkit, resourced with a complete suite of comprehensive tools and techniques managers and leaders need in today's business landscape. I am confident that any student pursuing to acquire the competencies of a performance leader will certainly experience the promises that the book seeks to achieve. It is definitely a valued book that will have a long tenure in the collection of the successful leader." * Dr. Stephen Tan, Murdoch Business School, College of Arts, Business, Law and Social Sciences *Table of Contents Chapter - 00: Introduction Section - Part One: Performance management fundamentals; Chapter - 01: The meaning and nature of performance management; Chapter - 02: The conceptual framework of performance management; Chapter - 03: Performance management systems; Chapter - 04: Performance management issues; Chapter - 05: Performance management developments; Section - Part Two: Performance management processes; Chapter - 06: Performance leadership; Chapter - 07: Performance and development planning; Chapter - 08: Assessing performance; Chapter - 09: Conducting performance reviews; Chapter - 10: Multi-source feedback; Section - Part Three: Performance management skills; Chapter - 11: Defining objectives; Chapter - 12: Providing feedback; Chapter - 13: Coaching; Chapter - 14: Managing underperformance; Section - Part Four: Applications of performance management; Chapter - 15: Managing organizational performance; Chapter - 16: Managing team performance; Chapter - 17: International performance management; Chapter - 18: Managing the performance of homeworkers; Chapter - 19: Performance management and learning; Chapter - 20: Performance management and talent management; Chapter - 21: Performance management and reward; Chapter - 22: Performance management and employee engagement; Section - Part Five: Managing performance management; Chapter - 23: Developing performance management; Chapter - 24: Learning about performance management; Chapter - 25: Evaluating performance management; Section - Part Six: Conclusions; Chapter - 26: Where is performance management today?;

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Book SynopsisNelson Sivalingam is the CEO and Co-founder of HowNow, a learning platform providing employees with the resources they need, whenever they need them, wherever they are in the world. Cited by Forbes as an edtech company to watch out for, clients include tech unicorns such as GymShark and global enterprises including Mercer, Telefonica, Investec and Deloitte. Based in London, UK, he is a Performance and Development Strategist, a frequent conference speaker and industry writer, and has also been named by KPMG as one of the top Asian Stars in Tech. Trade Review"Your company's speed of learning is your moat and this book is how you build it." * Lauren Cunningham, L&D Manager, Bumble *"This book is exactly what the L&D professional needs right now. It has broken the mould of 'how to' learning books with Nelson applying a unique lens of entrepreneurship and start up strategies. A must have for any 'learningpraneur ' or intrapreneur. This a seminal book of our times." * Rustica Lamb , CEO and Founder, Bloom Learning Technologies *"This book captures sustainable shifts to a more appropriate, effective L&D function, better suited to modern businesses of the today and the future. I am particularly impressed with the author for grabbing the lessons learnt and best bits from the disciplines of marketing, digital agencies and start-ups to bring their speed into the L&D sphere. Taking L&Ders beyond the buzzwords, the author really understands agile, lean and design thinking in a way many L&Ders feel overwhelmed by. With practical suggestions, a myriad of story examples, support to build a new learning ecosystem, and more this book really is a must read for modern L&Ders in business." * Michelle Parry-Slater, Learning and Development Director, Kairos Modern Learning *"In this book, Nelson Sivalingam brings energy, insight and resources from business into the world of L&D. He shows the importance of agility to L&D and gives practical examples of how the function can change to meet the needs of the business and support learning at speed." * Donald H Taylor, Chair, Learning Technologies Conference *Table of Contents Chapter - 00: Introduction - Fastest learner wins; Section - ONE: On your mark; Chapter - 01: Where L&D is going wrong and how Lean can fix it; Chapter - 02: How to think Lean Learning before you do it; Section - TWO: Get set; Chapter - 03: Find the right business problem to solve; Chapter - 04: Create an L&D strategy with the Learning Canvas; Chapter - 05: Build a dynamic learning ecosystem; Chapter - 06: Personalize learning at scale; Chapter - 07: Shape performance in the moments that matter; Chapter - 08: Measure the proof of impact; Section - THREE: Go; Chapter - 09: Start testing with your Minimum Valuable Learning; Chapter - 10: Achieve Learning-Challenge Fit or iterate trying; Chapter - 11: Deliver continuous learning with sprints; Chapter - 12: Scale your learning impact with marketing; Chapter - 13: Conclusion - Always winning

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Book SynopsisChris Brewster is a professor of International HRM at Henley Business School.Elizabeth Houldsworth is an associate professor of Leadership, Organisations and Behaviour at Henley Business School.Paul Sparrow is the Emeritus Professor of International HRM at Lancaster University, Management School.Guy Vernon is an associate professor of Human Resource Management at Southampton University.Trade Review"A must read for everyone interested in the various facets of International HRM. Fully up-to-date and highly accessible with a unique combination of comprehensiveness and detailed insight." * Wolfgang Mayrhofer, Professor, Chair of Interdisciplinary Institute of Management and Organizational Behaviour, WU Vienna, Austria *"This fifth edition of International Human Resource Management, authored by a team of top scholars in the field, provides an excellent reference point for those who are interested in learning about managing the workforce in the international context. The volume offers great insights into theories, practices, and a comprehensive range of issues related to people management." * Fang Lee Cooke, Distinguished Professor, Monash University, Australia *"This book impressively connects International Human Resources Management (IHRM) to different internal and external contexts. It shows us that a rapidly changing World and its most significant events are shaping a variety of activities within the IHRM, such as managing international mobility, international talent management and reflections on the role of both globalization and deglobalization in shaping the future HRM. This book can be a useful tool for both managers trying to solve problems that hinder their decision-making and students, for whom, according to the latest approach to acquiring knowledge and its use in practice, critical thinking and situational and pragmatic approach are necessary. Taking all these aspects into account I am convinced that this book will be one of the most important that everyone consciously dealing with IHRM will reach for." * Lukasz Haromszeki, Assistant Professor, Head of NZZL and IHRM PS, Wroclaw University of Economics and Business, Poland *"The fifth edition by Brewster, Houldsworth, Sparrow and Vernon is organised into three parts of the institutional and cultural context, aspects of comparative HRM, and IHRM. It is not only up to date with the latest research evidence, but also analyses post-pandemic scenarios, technological advancement, and geo-political dynamics. An understanding of such context-specific developments is critical for managers to develop relevant international HRM practices and policies for their firms to successfully operate globally. This volume should be of great use for both academics and practitioners." * Pawan Budhwar, Professor, 50th Anniversary Professor of International HRM, Aston Business School, UK *"This book should be in the library collection of anyone interested in IHRM. It covers all the most important issues that determine the shape of IHRM both from the outside and from the inside in a very accessible way. There are very precious considerations regarding economic, political, legal, social, cultural, geographical and technological factors. The most important events that have recently taken place in the world are taken into account as well, such as the Great Recession of 2007-2009, Brexit, the covid-19 pandemic, Russia's aggression against Ukraine, and the development of industry 4.0. It is shown how all these factors and events shape various policies, functions, activities or systems of IHRM and to what extent they should be taken into account when making managerial decisions in this regard. I rate the book very highly in terms of content. It is not only a valuable collection of very up-to-date knowledge in the field of IHRM, from the perspective of management practitioners, but also has special didactic and pedagogical values. The authors took care of its attractiveness from the perspective of students acquiring knowledge on academic courses and equipped it with numerous tools for assimilating new knowledge and strengthening it in practice." * Marzena Stor, Professor, Strategic International Human Resources Management, Head of Human Resources Management Department, Wroclaw University of Economics and Business, Poland *"This fifth edition is a superb revision by four outstanding academics. Together they have substantially revised and updated all the chapters to reflect the new post-Covid era that has ushered in tremendous changes for many crucial IHRM topics including new shapes and forms of globalization, more uncertainly, new forms of global work, more demands for global talent management, and greater needs for MNE resiliency and rapid adaptation in our growing multi-stakeholder world. Overall, this revision is one that academics and practitioners alike will want to have at their fingertips!" * Randall S. Schuler, Distinguished Professor, Emeritus of Strategic International Human Resource Management, Rutgers University, USA; Visiting Scholar, University of Lucerne, Switzerland *Table of Contents Chapter - 01: International HRM - an introduction; Section - ONE: Cross-national human resource management; Chapter - 02: Differing national contexts; Chapter - 03: The impact of national culture; Section - TWO: Comparative human resource management; Chapter - 04: Employee relations and collective voice; Chapter - 05: Non-standard employment - flexibility, precarity and work–life balance; Chapter - 06: Work organisation – direct communication and autonomy; Chapter - 07: Extrinsic reward; Chapter - 08: Strategic workforce planning, recruitment and selection; Chapter - 09: Performance management; Chapter - 10: Training and development; Chapter - 11: Global HRM departments; Section - THREE: International human resource management; Chapter - 12: International HRM - theory and practice; Chapter - 13: Managing international mobility; Chapter - 14: International talent management; Chapter - 15: Globalising HRM;

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Book SynopsisSean O'Meara is a public relations and user experience consultant from Nottinghamshire, England. He founded the 'remote-first' digital communications consultancy Essential Content in 2015 and has more than 15 years' experience of working remotely. He lives in Stockport, Greater Manchester, UK.Professor Sir Cary Cooper is the 50th Anniversary Professor of Organizational Psychology and Health at the ALLIANCE Manchester Business School, University of Manchester, UK and was President of the Chartered Institute of Personnel and Development (CIPD). Based in Macclesfield, UK, he is also the Chair of the National Forum for Health and Wellbeing at Work.Trade Review"Prior to COVID-19, flexible working was, to most people, a largely theoretical construct that applied to a very limited number of employees in specific circumstances. That all changed very quickly and now most people in jobs that can be done remotely, have experienced some form of flexible working. As we now move into a more defined state of 'hybrid working', this excellent book provides meaningful and actionable insights into the challenges, opportunities and potential pitfalls that lie ahead. I thoroughly recommend it to anyone dealing with this issue in their workplace." * David Roomes, Chief Medical Officer, Rolls-Royce plc. *"Remote Workplace Culture is spot-on for the new world of work! This cutting-edge contribution for human resource professionals and hybrid-working professionals is a rich resource to address all aspects of the human side of working, achieving, and contributing to make an impact... without burning out and whilst staying healthy." * James Campbell Quick, Professor Emeritus, The University of Texas at Arlington *"This is vintage stuff from Sir Cary Cooper and Sean O'Meara. Rich with examples and reassuring in its tone, they navigate an exciting new world of change and opportunity. This is essential reading for anyone interested in tomorrow." * Chris Lewis, CEO & Chairman of LewisPR *"Covid-19 has shaken up the world of work and of the workplace for many people. This book is invaluable for employers and employees alike as we navigate how and where we work and our life-work balances of the future. Fascinating, timely, informative and highly readable." * Rita Gardner, CEO, Academy for the Social Sciences *Table of Contents Chapter - 00: Introduction; Chapter - 01: The new normal; Chapter - 02: It’s not just where we work, it’s how we work; Chapter - 03: Recruitment, onboarding and retention; Chapter - 04: Social impact; Chapter - 05: Work–life integration; Chapter - 06: Wellbeing, environment, inclusion and belonging; Chapter - 07: Remote by design - A case study; Chapter - 08: Remote culture tools, hacks and techniques; Chapter - 09: Rules and etiquette; Chapter - 10: A hybrid future - Balancing physical and virtual culture; Chapter - 11: Conclusion; Chapter - 12: References;

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Book SynopsisElizabeth Aylott has over 15 years' experience as an HR specialist and lecturer in areas of Employment Law and Employee Relations. After a career in HR both in industry and the charitable sector, she joined the Hampshire Business School where she lectured on CIPD programmes at both undergraduate and postgraduate level. She is based in Surrey, UK.Trade Review"The compact yet extremely informative text will prove invaluable to both students and professionals in in the HR and legal fields. What stands out is the clarity in which complicated concepts are broken down and no assumption of legal knowledge is made, or jargon used. Diagrams are used where appropriate to ensure a full understanding of systems and processes. I thoroughly recommend this text." * Adam Doyle, Director of Careers and Enterprise, Royal Docks School of Business and Law, University of East London *"This book has been written clearly and concisely and will be very useful to students as well as professionals. Each topic covers comprehensive aspects of case law and case studies for easy understanding. How I wish this book was out while I was studying my MSc. in Human Resources Management to easily learn key points with ease and to acquire good grades. A must buy." * Enide Freeman, Administrator, Brixton Prison *"When looking for a good text, you have to ask yourself what learners, HR professionals and line managers with responsibility for people actually need and want: knowledge which is accessible, comprehensive and easy to apply in the real world. Employment law and practice are dynamic areas which often require quick decision-making rather than trawling through dry accounts of case law for an answer. This book offers that depth and knowledge while remaining a concise and easily understood reference point for a diverse range of employment and HR topics." * Chris Dobbs, Employment Solicitor, Frettens Solicitors *"As an HR professional, I cannot emphasize enough how important it is to educate people about their rights at work, as well as help HR professionals to think more broadly about their profession. Having had the opportunity to attend Elizabeth's Employment Law seminars, I am proud to say that Elizabeth had a major influence on my career choice as I was hugely inspired by her knowledge and expertise which she shared with us with a great passion. Following Elizabeth Aylott's Employment Law 1st and 2nd editions, I found the 3rd edition as interesting as the first two. As a past HRM student, I would highly recommend the 3rd edition to all students who wish to embark on their career as HR professionals. The book provides in-depth knowledge on Employment Law and the core principles and legislation of HR Management in global business which I found fascinating." * Karine Harutyunyan, HR Business Partner at the Security Industry Authority *Table of Contents Chapter - 00: Introduction; Section - ONE: Fundamentals; Chapter - 01: What is employment law?; Chapter - 02: The importance of employment law; Chapter - 03: Employment law and strategy; Section - TWO: In practice; Chapter - 04: How it works; Chapter - 05: How you do it; Chapter - 06: Planning and action; Chapter - 07: Measurement; Chapter - 08: Conclusions and Government changes to employment law

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Book SynopsisAnna Tavis is Clinical Professor and Academic Director of the Human Capital Management Department at NYU School of Professional Studies, Senior Fellow with the Conference Board and the Academic in Residence with Executive Networks. She is based in Brooklyn, New York.Stela Lupushor is the founder of Reframe.Work Inc. She is also Program Director for the Strategic Workforce Planning and Talent Management Councils, as well as the Human Capital Analytics Institute Senior Fellow shaping the research agenda of the Conference Board. She is based in Summit, New Jersey.Trade Review"Despite everything we know about humans at work, the undeniable fact is that work is simply not working for many people. This timely book, by two of the leading experts in the field, shows us why there has never been a better time to apply the key lessons from the science of human resources management and organizational psychology, as well as the field of people analytics, to help every human thrive at work. A book that every organization needs to study in detail." * Dr. Tomas Chamorro-Premuzic, Chief Innovation Officer at ManpowerGroup and Professor of Business Psychology, Columbia University and UCL *"At this time of intense change, the voices of deep thinkers like Anna Tavis and Stela Lupushor are crucial. Humans at Work adds significant insight about empathy and technology into the evolving debate about the future of work." * Dr. Lynda Gratton, Professor at London Business School and author of Redesigning Work *"If the 'great reassessment' taught us anything, it is the willingness to listen and to meet people where they are. At Mastercard this is central to our DQ (or Decency Quotient). Anna Tavis and Stela Lupushor show how empathy can be a force multiplier in our organizations that when done in an authentic way can build a winning culture that our people and stakeholders will trust and value." * Michael Fraccaro, Chief People Officer, Mastercard *"Humans at Work is the book, roadmap and manifesto we have been waiting for. After years of handwringing on the 'future of work' and the 'middle skills gap,' Humans at Work takes us back to the necessary fundamentals and shows us that the largest and truest successes-for businesses, workers and in our personal lives-happen when we take a radically honest approach to what we do and why we do it. Thank you for this wonderful work that finally makes sense and brings order to the crashing levels of noise and dissonance on the 'work, workforce, workplace and worth' conversation." * Angie Kamath, Dean, NYU School of Professional Studies *"Humans at Work is a must-read for anyone who is struggling with the effects of the Covid-19 pandemic and the myriad of other forces changing in fundamental ways how people work and how organizations organize and manage to deliver value-added products and services. Anna Tavis and Stela Lupushor have synthesized this complex and ever-changing environment into a cogent guidebook and playbook from which each reader will gain significant insights and benefits." * Mike Dulworth, CEO, Executive Networks *"Humans at Work meets today's moment. Too often, organizations adopt mechanistic approaches to living, dynamic, human organizations. Anna Tavis and Stela Lupushor inject the human element into an intuitive yet clear and systematic framework for any organization seeking alignment with the people that are its business." * Dr. Michael N Bazigos, Global Managing Director (Partner) for People and Organizational Analytics, Accenture *"Many leaders recognize we are lacking the skills needed for the future of our workforce. Anna Tavis and Stela Lupushor have outlined a practical user guide and model through which to consider the relevant aspects of the new world of work, and how to optimize the relationships and outcomes for both companies and the workforce. I look forward to further exploring and engaging in this journey." * Zane Zumbahlen, Chief Human Resources and Talent Officer, Cancer Treatment Centers of America *"In this thought-provoking book, Anna Tavis and Stela Lupushor challenge our thinking about how to design work and the workplace to create value for humanity at large. Well researched and evidence-based yet filled with practical frameworks and advice-a must-read for future-minded business and HR leaders. The authors compel us to choose empathy, trust and impact on others to design workplaces that benefit all stakeholders." * Michaela Schoberova, Worldwide Director of People, Organization and Leadership Development, Colgate-Palmolive *"Anna Tavis and Stela Lupushor continue to be at the forefront of the future of work. The social contract and world of work is shifting at earthquake levels of magnitude and intensity. Their research and new ways of thinking help us accelerate our understanding of these shifts and solutions that can help our organizations survive this phenomenon and become more fit for human beings and performance." * Wendy Branche, Vice President and Global Head of Talent Management, Visa *"Humans at Work explains how to both consider and, crucially, apply technology and analytics in the workplace with the human purpose in mind. In the book, Anna Tavis and Stela Lupushor provide a timely reminder that our tools, frameworks and technologies should have the ultimate purpose of restoring the workplace to its human-centric design. The four parts of Humans at Work explore the origins and the evolution of the 4Ws of 'work'-work, workforce, workplace and worth. The book's extensive appendix helps translate these concepts into practical tools that can be applied in the day-to-day work of human resources teams. Humans at Work is an indispensable guide for any HR leader or professional looking to ensure that their work has a positive impact on their firm and, more importantly, the people who work for it." * David Green, co-author of 'Excellence in People Analytics', Managing Partner of Insight222 and host of the 'Digital HR Leaders' podcast *"Workplaces are now subject to a new 'social contract,' where the needs of 'humans' are transcending the safety of pay and benefits to experiences of purpose for themselves and their communities. A must-read for anyone involved with defining 'work,' this book showcases the expertise of two convincing analysts." * Rajamma Krishnamurthy, Senior Director HR Technology, Microsoft *Table of Contents Chapter - 00: Foreword by Peter Cappelli Chapter - 00: Introduction; Section - PART ONE: Work; Chapter - 01: What Is Work?; Chapter - 02: Jobs vs Work; Chapter - 03: How Work Is Measured - Productivity vs Impact; Section - PART TWO: Workforce; Chapter - 04: Human-Centered Work Design - Humans vs Workforce; Chapter - 05: Designing for Inclusion - Empathy as a Superpower; Chapter - 06: From Customers to Employees - Employees Are the New Customers; Section - PART THREE: Workplace; Chapter - 07: Where Work Happens; Chapter - 08: Work at Scale - Organizations as Platforms; Section - PART FOUR: Worth; Chapter - 09: Why Work? The Rise of Employee Experience; Chapter - 10: Work Reputation as Experience; Chapter - 11: Conclusion;

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Book SynopsisDr Penny Pullan is Director of Making Projects Work based in Leicestershire, UK and a thought leader in the field of virtual leadership, specializing in leading risky change projects involving virtual teams. She has run the Virtual Working Summit since 2010 with thousands of participants from around the world. She is the author of Business Analysis and Leadership also published by Kogan Page.Trade Review"Since the pandemic began, the virtual world has become our oyster. Love it or hate it, we now teach, learn, lecture, attend committees, manage staff, harmonize, hold teambuilding events and get to know and trust one another online. This book is packed with evidence-based tips and useful anecdotes from someone who has operated in this virtual space for more than 20 years. A timely book at a unique time in history." * Trish Greenhalgh, Professor of Primary Care Health Sciences, University of Oxford *"This book is a boon for anybody working with other people in the post pandemic world. Penny's updated guidance on how to both anticipate and manage the challenges of hybrid working will benefit teams of any size. Especially useful are the hacks for supporting a hybrid team as a leader, these really help you set the culture and connect your team together." * Dr Liz Calder, President, IIBA UK (International Institute for Business Analysis) *"With the prevalence of digital workplaces and the popularity of remote and hybrid work models, the subject of virtual leadership could not be more timely. Drawing on her project management roles across different organisations and sectors and her vast knowledge of the subject, Penny presents an exceptional and practical guide that will be of use to those business leaders and project managers who increasingly need to manage dispersed employees." * Niki Panteli, Professor of Digital Business, Royal Holloway University of London *"'With a new chapter on the formidable challenges that hybrid working presents, Virtual Leadership is more relevant than ever. Like it or not, more and more organizations are moving to a hybrid work model, yet few leaders know how to create a truly level playing field among when some team members work in person and others remotely. This book provides dozens of practical tips for mastering the hybrid workplace and avoiding "proximity bias" by creating shared team norms and policies that all regard as fair. This newest version of Virtual Leadership comes at a perfect time for those who struggle to create an equitable workplace, no matter where, or when, people work.'" * Nancy Settle-Murphy, author of Leading Effective Virtual Teams, USA *"During the Covid-19 pandemic, virtual and now hybrid working have become essential. We can choose whether we see and experience them as constraints, or routes to new possibilities. Penny has lots of advice on how, with intentional design and thoughtful use of appropriate technology and tools, we can lead virtual and hybrid teams and teamwork to be engaging, inclusive and high-performing -- while maintaining the inherent advantages such as flexible location and lower cost. She explores the all-important mindset and behaviour to do this well, and gives practical suggestions and illustrations." * Dr Sarah Wilson, Vice President Global Leadership Development, Unilever *"As a GP working as the Clinical Director of a Primary Care Network requiring GPs at different practices to work together at scale, the suggestions and practical advice on convening virtual meetings has been invaluable. We have even managed cross practice collaborative workshops using suggested resources. General Practice teams are changing for example, the introduction of virtual Multi-Disciplinary Teams to facilitate patient care. I have used the book to support colleagues' development, facilitate tutorials with GP registrars and support hybrid patient virtual consultations, This is truly a book for our time." * Dr Susan Denton, GP and Clinical Director, North Guildford PCN *"In my role within a global organization, I see daily the need for better leadership for remote teams working towards a common goal. Dr Penny Pullan offers us all the help that we need in this with insight, practical guidance and a dash of inspiration, which is always welcome. Covering all the aspects of time, language, culture, and generations which make this a complicated leadership task, the book shows us all a clear path to success in this virtual world we all work in today." * Peter Taylor, Head of Global PMO at Ceridian and author of ‘The Lazy Project Manager’ *"This book will guide you to becoming an effective and graceful leader of virtual teams. Penny Pullan hits all the key points around establishing, nurturing and working with diverse groups, wherever their individual members may be located. Virtual Leadership reveals the importance of a leader mindset, deals with technology and virtual meetings, lays out a path for managing virtual work in between meetings, and addresses the complications and pitfalls that every virtual worker faces. Throughout it all, the author shines a light on the often-overlooked truth about virtual work: that its most important aspect has nothing to do with technology, and everything to do with being human. Stop suffering through virtual work. Instead, transform it through applying the skills and practices in this essential handbook." * Rachel Smith, Consultant, Facilitator and Program Manager, USA *"Penny's latest book is your own personal leadership coach. Pragmatic and practical, this book will help you avoid horrible virtual meetings and quickly boost productivity wherever your team are based. Targeted sections let you dive into solutions for issues you are facing with your teams today. Highly recommended for team leaders, managers and those working virtually whether in a formal leadership position or not." * Elizabeth Harrin, author of Engaging Stakeholders on Projects, UK *"I am so pleased that Penny has written this book and can share her skill and inspiration for really successful virtual working with even more people. When I met Penny, I was working with three global companies and was spending half of my days (and lots of early mornings and late nights) on calls with colleagues. Penny taught me so much about how to make these into really successful meetings and reading this book reminded me of all that and more. Penny is also the master of communicating in a clear and simple way, even though the subject matter is complex. I recommend this book to everyone who needs to do business in a "same time, different place" context - I am confident that practising what Penny recommends will transform the quality of your work." * Dr Ruth Murray-Webster, Director, Potentiality UK and Visiting Fellow, Oxford Saïd Business School *"Penny has done a magnificent job of covering every single element which you need to master. I've been managing virtual teams for over 20 years and thought I knew it all. I didn't. And you won't either until you have read this book." * Pete Bennett, Founder, Buzz Conferencing, UK *"Dr Pullan drills down on the world of virtual work teams to build a baseline for managers in the 21st century. Virtual teams are flexible in place and time, pull from the brightest talent and offer a 24/7 cycle, and yet have challenges that require knowledge for effective leadership. Pullan puts the benefits of virtual working in a context that managers can trust. Virtual Leadership should be required reading for every leader, project manager and executive, virtual or traditional. Get this book in the hands of your leadership team." * Tom Wise, Assistant Professor of Project Management, Harrisburg University of Science and Technology, and author of Trust in Virtual Teams, USA *"As someone who has spent over twenty years living the virtual life, I loved this book! Penny's book has creatively captured the foibles and tricks and tips for success with virtual leadership." * Professor Eddie Obeng, speaker, innovator and author, Learning Director of Pentacle the Virtual Business School and Professor of Entrepreneurship and Innovation at Henley Business School *"This book is a comprehensive handbook for anyone who spends time in the virtual world of work. A lot more than just insights into the technologies, it is a detailed, practical guide to all aspects of team building, managing meetings, engaging across cultures and styles, and so much more. It is indispensable and required reading for leaders in the modern workplace." * Graeme Codrington, CEO of TomorrowToday, Futurist and expert on the future of work *"When I first began to think about virtual working, I didn't predict all the different factors that need to be taken into consideration and learned a lot by trial and error. I would have saved a lot of time and energy by reading this book! Even now, with several years' experience in virtual working, I found this book chock-full of useful tips and ideas that will help me to be far more effective going forward. I hope that this book will become a classic. It certainly deserves its space on my bookshelf as both a primer that I can lend to newbies and a very useful resource for me to use as I think through and address increasing the complexity of virtual working in multiple time zones in the world of work." * Emma Langman, Head of Talent working in International retail, Kuwait *"At a time of increasing globalization, virtual working is a very real challenge to organizations and to my own world of project, programme, portfolio and change management. Both the 24/7 global economy and mobile working without a permanent office means we have to find different but effective ways of working. We also need to find successful ways to collaborate and to build strong relationships, confidence and trust with clients and teams when we cannot meet face-to-face. Virtual Leadership helps to address and resolve these issues. Penny has a wonderfully engaging and straightforward way of writing, and her book looks across a range of sectors and situations for virtual working and virtual leadership. I certainly recommend Virtual Leadership to individuals and organizations grappling with the complexity of virtual working." * Sarah Coleman, Project, Programme and Change Consultant and Educator; author of Project Leadership *"What I love about this book is the richness of practical insights. These come from Penny's impeccable academic background, her vast corporate experience and her ability to simply connect challenges to solutions. If you are leading virtually, your colleagues will be glad you've read this book. They should too." * Jacqui Harper MBE, Author of 'Executive Presentations' and former BBC Anchor *Table of Contents Chapter - 01: The ups and downs of virtual working; Chapter - 02: Virtual leadership: mindset and approach; Chapter - 03: Working virtually with others; Chapter - 04: Technology for virtual work; Chapter - 05: Leading virtual meetings; Chapter - 06: Virtual working in between meetings; Chapter - 07: Virtual working complications: time-zones, languages and generations; Chapter - 08: Hybrid Chapter - 09: Potential pitfalls and how to overcome them; Chapter - 10: Inspiration for your virtual leadership

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Book SynopsisGary Cookson is the Founder and Director of EPIC, a consultancy where he helps clients to improve workplace performance. Based in Cheshire, UK, he has more than 20 years' experience in both strategic and operational HR, Learning and Development (L&D) and Organization Development (OD) roles in the public, private and voluntary sectors. He is a Chartered Fellow of the CIPD (Chartered Institute of Personnel and Development), a Fellow of the LPI (Learning and Performance Institute) and a qualified coach.Trade Review"'HR for Hybrid Working' brings an accessible, intelligent and well structured overview to one of the most pressing challenges facing organizations. Cookson's thoughtful work is deeply referenced, full of interesting case studies and, most importantly, hugely practical. If you are looking for resources to help you or your team navigate the world of hybrid working, then this book should be at the top of your list." * David D’Souza, Membership Director, CIPD *"The world and the workplace have shifted forever. Companies have been trying to adapt without having a solid resource that could give them direction and a roadmap to thrive in this new environment. Gary Cookson has created the resource that had been missing. Using this book will help you manoeuvre into this new reality so your employees can be hybrid or remote and perform. He's taken a tangible and applicable "how-to" approach that can fit any organization to engage, anchor and encourage their people." * Steve Browne, SHRM-SCP, Chief People Officer, LaRosa’s, Inc, and Author of HR on Purpose and HR Rising *"Gary Cookson's book provides a much needed and coherent game plan for the future of work. Fusing research, everyday experiences and practical solutions, it will help you to navigate the uncertainty and redesign your people practices to drive high performance." * Jeremy Snape, Former England Cricketer and Founder Sporting Edge Digital Learning *"Someone needed to cut through the noise of what Hybrid Working means to people (HR) professionals and those with a vested interest in teams and how they work. This book is like Gary Cookson has listened to every conversation, online video call and posted thread. A vivid set of examples through digestible, practical insight and recommendations." * Perry Timms, Founder and Chief Energy Officer, PTHR, Author of Transformational HR and The Energised Workplace *"The perfect time for the perfect book! HR for Hybrid Working is an incredibly thoughtful, practical, and insightful read that takes you through a reflective and forward-looking journey into redesigning organizations and preparing for a newer world of hybrid working. It will encourage you to be more ambitious in your thinking about the possibilities on how and where work gets done, enabling people and businesses to perform at their best whilst enhancing employee experience. But this is not a book of concepts and theories, it really lifts the lid on all aspects of delivering people services, helping you rethink how the people profession can make a significant contribution to the future of work regardless of your organization's size or sector. It's cleverly written with many different readers in mind, giving options for shorter and longer reads and is bursting with real case studies, sketch notes and action plans. If you are looking to embrace the future opportunities of hybrid working and need a supportive and encouraging hand to do this, this book is for you! Highly recommended. A fantastic read!" * Daphne Doody, Head of CIPD Northern England *"As the demand for Hybrid working increases post-pandemic, many organizations are seeking guidance on how to implement this model. I would recommend Gary Cookson's book 'HR for Hybrid Working as the definitive guide on how you can successfully do so!" * Olive Strachan MBE, Global businesswoman, entrepreneur and founder of Olive Strachan Resources, Author of – The Power of You *"The world of work is changing, fast. In this essential book, Gary Cookson provides a clear assessment of where people professionals need to change, and provides solid, practical advice on what they need to do. It's a handbook for the future." * Donald H Taylor, Chair, Learning Technologies Conference *"We are facing a once in a generation opportunity to reshape the world of work to become more inclusive, more sustainable and more human. The people profession is in a unique position to influence this change, having stepped up during the pandemic in many organizations. Gary Cookson's book provides a timely and comprehensive support to the profession, drawing on his years of experience and creative thinking about the nature of work. HR for Hybrid Working is the ideal guide for people professionals in navigating the possibilities of work in the era of Covid-19. Full of practical examples and case studies, it is required reading for HR professionals wanting to change work for the better." * Katie Jacobs, Senior Stakeholder Lead, CIPD *"In our changing world, Gary Cookson has managed to encapsulate the thinking on hybrid working through story telling his own experiences, expressing the views of others and using relevant references. This fascinating read is filled with case studies and sketch notes, which not only helps to draw attention to what is happening in businesses but furthermore, adds a new dimension to summarizing the reader's learning. This must-read book is bursting with advice and considerations around hybrid working, the new skills needed, why company policies need to change and why technology has to be an integral part of hybrid working." * Alan Price, CEO, BrightHR *"The demand for hybrid working from the workforce has rocketed and organizations are jumping onto the bandwagon to attract and retain talent in this new world of work. It is in this context that Gary Cookson's book is both timely and indispensable. Written from the perspective of a HR practitioner for HR practitioners and people managers, it helps dispel the myths and more importantly tackle some of the challenges with hybrid working that lead to lost time and resources if implemented badly. Whether you need to dip into one of the shorter reads or take a deeper dive, this book is for you with practical action plans to enable you to help your people do their best work whilst making sure they feel included, valued and their wellbeing is cared for by their organization." * Shakil Butt (FCIPD, FCCA) HR & Leadership Consultant, Founder of HR Hero for Hire *Table of Contents Section - ONE: The world we came from; Chapter - 01: Where we came from; Chapter - 02: When the going got tough, the tough got going; Chapter - 03: The new normal?; Chapter - 04: A word about technology; Section - TWO: The world we are in; Chapter - 05: Hellos and goodbyes; Chapter - 06: Formalities; Chapter - 07: Employee relations; Chapter - 08: Safe spaces - Wellbeing; Chapter - 09: Safe spaces - Inclusion and belonging; Chapter - 10: Learning and development; Section - THREE: The world we are headed to; Chapter - 11: Spaces and places; Chapter - 12: People professionals in the future; Chapter - 13: References

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Book SynopsisRebecca Page-Tickell is Director of MBA programmes and Director of Education and Experience at the Royal Docks School of Business and Law, University of East London, UK. A Principal Practitioner with the Association for Business Psychology, she has a particular expertise in self-managed learning and providing coaching to senior managers and directors. She previously held a number of senior L&D and HR management positions across a variety of industries and in multinational corporations.Trade Review"This is a highly accessible and practical guide for learning and development in the workplace. The text is suitable for those seeking a strong grounding in the principles and practicalities of learning and development. Institutional and organizational context is foregrounded to provide a realistic assessment of the role and value of learning and development in organizations today." * Dr Elaine Yerby, Senior lecturer in HRM, University of Essex, LSE teaching Fellow *Table of Contents Section - ONE: Fundamentals of learning and development; Chapter - 01: Defining learning and development; Chapter - 02: The importance of learning and development; Chapter - 03: Learning and development, organization and human resource management (HRM) strategy; Chapter - 04: How learning and development works; Section - TWO: In practice; Chapter - 05: How do you do it?; Chapter - 07: Design of learning and development interventions; Chapter - 07: Planning and action; Chapter - 08: Measurement; Chapter - 09: Conclusion

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Book SynopsisStephen Frost is the CEO and Founder of Included, a global impact-led diversity and inclusion consultancy. He works with clients around the world to embed inclusion into their decision making. Based in London, UK he teaches at various business schools and was formerly Head of Diversity and Inclusion for the London Organizing Committee of the Olympic Games and Paralympic Games. He is also the author of The Inclusion Imperative, co-author of Inclusive Talent Management and Building an Inclusive Organization (all published by Kogan Page).Trade Review"The book is packed with rational and practical guidance, examples and case studies. It challenges the thinking around DEI and demonstrates not only the obvious of putting inclusion at the core of organizational purpose and strategy, but argues one step further - thinking of inclusion as the strategy. Perhaps we do that and all the rest we are after comes as a result. The book delivers new and refreshing ideas, bringing in nicely the Industry 4.0 and future of work perspectives, to provide the reader with a plethora of ideas and practical tools to unlock talent and teams potential. A fantastic read and highly recommended for people who are in a position to look after other people - all of us." * Traian Ivanov, Multinational professional services firm *"This is a-must read practical guide for anyone in business today. Not only does this book include practical tools and methodologies to cultivate and embed an inclusive culture at work, it also challenges our own mindset and unconscious biases to promote self-awareness, enabling better decision making." * Rumi Das, Multinational professional services firm *"Essential to leaders, academics, D&I experts, and strategists across sectors & disciplines, 'The Key to Inclusion' is a truly comprehensive and applied work that can act both as a support for individual and team growth as well as a catalyst for tangible change in all forms of organizations. Accessible, robust, researched, grounded and compassionate, the team have spanned the full range of individual, social and systemic factors in this complex topic." * Jonathan Stott, Chartered Psychologist & Founder, Honne Partners *"The Key to Inclusion democratizes D&I for leaders at all career stages reflecting modern challenges and rapidly evolving environments, with abundant actionable insights to make a significant positive difference from tomorrow." * Masanobu Kurihara, Global Consulting Firm *"The Key to Inclusion takes an holistic approach in this insightful and practical guide, helping the reader understand what individuals, teams and organizations can do to move towards a more inclusive workplace and foster a sense of belonging at work. Each of us has a responsibility to take action now." * Fiona Pargeter, Business Psychologist and D&I Leader *"The Key to Inclusion is a great read for anyone looking to create true inclusion by changing their personal and organizational behaviours. The book tackles key topics such as hybrid working, polarisation and the future of inclusion, bringing together experiences and examples from a number of expert voices." * David Fairs, Executive Director for Regulatory Policy, Analysis and Advice, The Pensions Regulator *"This book is a must-read for those wanting to make significant impact in how their organization think about and implement inclusion initiatives." * Sharad Mohan Mishra, President, Group Strategy, TVS *"This fourth book from Steve Frost and community reads like an orchestral masterpiece for busy brains. Drawing on the decade-proven Understand, Lead, Deliver approach, the proof-hungry reader hears from multiple voices around the globe, to further empower knowledge, strategy and action for Self, Organizational systems, and Societal Impact. Good to see how the innovative Inclusion Diagnostic makes its way into embedding ESG, Hybrid work and AI principles too." * Cindy Godwin, Head of Social Responsibility, AlixPartners *"The Key To Inclusion is genuinely a guide and handbook for those seeking to release the benefits and overcome the challenges associated with DEI. Stephen and the contributors' innate understanding of the interconnected topics is undeniable. This book demystifies seemingly complex subjects, practically empowering the reader to conceive programmes and initiatives that ultimately alter attitudes and biases, creating a pathway for racial equity and fairness to flow. Social justice just gained a new weapon and I highly recommend anyone championing DEI, to arm themselves with a copy." * Darren Miller, Co-Founder, The Black Business Institute *Table of Contents Chapter - 00: Introduction [Stephen Frost]; Section - ONE: Unlocking you; Chapter - 01: Cognitive load [Stephen Frost and Deirdre Golden]; Chapter - 02: Mindset [Irfaan Arif]; Chapter - 03: Building your cultural intelligence [Rob Neil and Lydia Cronin]; Section - TWO: Unlocking your team; Chapter - 04: Inclusive management practices [Deirdre Golden]; Chapter - 05: Employer models [Priya Radia]; Chapter - 06: Teaming with the machine - inclusion in the age of industry 4.0 [Nick Basannavar]; Section - THREE: Unlocking your organization; Chapter - 07: Rethinking inclusion, rethinking strategy [Stephen Frost and Nick Basannavar]; Chapter - 08: Data and measurement [Raafi-Karim Alidina]; Chapter - 09: Governance [Karl George and Stephen Frost]; Chapter - 10: Leadership [Stephen Frost and Deirdre Golden]; Chapter - 11: Systems and processes [Helen Corbishley]; Section - FOUR: Unlocking the future; Chapter - 12: Welcome to the imagination age - inclusion in the future of work [Nick Basannavar]; Chapter - 13: Beyond greenwashing: approaches to creating real impact [Nick Basannavar]; Chapter - 14: The key to inclusion in tech [Elani Buchan and Sinead Daly]; Chapter - 15: The key to inclusion in the TV and film sector [Anjani Patel]; Chapter - 16: The key to inclusion in financial services [Yasmine Chinwala and Jennifer Barrow]; Chapter - 17: Conclusion

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Book SynopsisStephen Frost is the CEO and Founder of Included, a global impact-led diversity and inclusion consultancy. He works with clients around the world to embed inclusion into their decision making. Based in London, UK he teaches at various business schools and was formerly Head of Diversity and Inclusion for the London Organizing Committee of the Olympic Games and Paralympic Games. He is also the author of The Inclusion Imperative, co-author of Inclusive Talent Management and Building an Inclusive Organization (all published by Kogan Page).Trade Review"The book is packed with rational and practical guidance, examples and case studies. It challenges the thinking around DEI and demonstrates not only the obvious of putting inclusion at the core of organizational purpose and strategy, but argues one step further - thinking of inclusion as the strategy. Perhaps we do that and all the rest we are after comes as a result. The book delivers new and refreshing ideas, bringing in nicely the Industry 4.0 and future of work perspectives, to provide the reader with a plethora of ideas and practical tools to unlock talent and teams potential. A fantastic read and highly recommended for people who are in a position to look after other people - all of us." * Traian Ivanov, Multinational professional services firm *"This is a-must read practical guide for anyone in business today. Not only does this book include practical tools and methodologies to cultivate and embed an inclusive culture at work, it also challenges our own mindset and unconscious biases to promote self-awareness, enabling better decision making." * Rumi Das, Multinational professional services firm *"Essential to leaders, academics, D&I experts, and strategists across sectors & disciplines, 'The Key to Inclusion' is a truly comprehensive and applied work that can act both as a support for individual and team growth as well as a catalyst for tangible change in all forms of organizations. Accessible, robust, researched, grounded and compassionate, the team have spanned the full range of individual, social and systemic factors in this complex topic." * Jonathan Stott, Chartered Psychologist & Founder, Honne Partners *"The Key to Inclusion democratizes D&I for leaders at all career stages reflecting modern challenges and rapidly evolving environments, with abundant actionable insights to make a significant positive difference from tomorrow." * Masanobu Kurihara, Global Consulting Firm *"The Key to Inclusion takes an holistic approach in this insightful and practical guide, helping the reader understand what individuals, teams and organizations can do to move towards a more inclusive workplace and foster a sense of belonging at work. Each of us has a responsibility to take action now." * Fiona Pargeter, Business Psychologist and D&I Leader *"The Key to Inclusion is a great read for anyone looking to create true inclusion by changing their personal and organizational behaviours. The book tackles key topics such as hybrid working, polarisation and the future of inclusion, bringing together experiences and examples from a number of expert voices." * David Fairs, Executive Director for Regulatory Policy, Analysis and Advice, The Pensions Regulator *"This book is a must-read for those wanting to make significant impact in how their organization think about and implement inclusion initiatives." * Sharad Mohan Mishra, President, Group Strategy, TVS *"This fourth book from Steve Frost and community reads like an orchestral masterpiece for busy brains. Drawing on the decade-proven Understand, Lead, Deliver approach, the proof-hungry reader hears from multiple voices around the globe, to further empower knowledge, strategy and action for Self, Organizational systems, and Societal Impact. Good to see how the innovative Inclusion Diagnostic makes its way into embedding ESG, Hybrid work and AI principles too." * Cindy Godwin, Head of Social Responsibility, AlixPartners *"The Key To Inclusion is genuinely a guide and handbook for those seeking to release the benefits and overcome the challenges associated with DEI. Stephen and the contributors' innate understanding of the interconnected topics is undeniable. This book demystifies seemingly complex subjects, practically empowering the reader to conceive programmes and initiatives that ultimately alter attitudes and biases, creating a pathway for racial equity and fairness to flow. Social justice just gained a new weapon and I highly recommend anyone championing DEI, to arm themselves with a copy." * Darren Miller, Co-Founder, The Black Business Institute *Table of Contents Chapter - 00: Introduction [Stephen Frost]; Section - ONE: Unlocking you; Chapter - 01: Cognitive load [Stephen Frost and Deirdre Golden]; Chapter - 02: Mindset [Irfaan Arif]; Chapter - 03: Building your cultural intelligence [Rob Neil and Lydia Cronin]; Section - TWO: Unlocking your team; Chapter - 04: Inclusive management practices [Deirdre Golden]; Chapter - 05: Employer models [Priya Radia]; Chapter - 06: Teaming with the machine - inclusion in the age of industry 4.0 [Nick Basannavar]; Section - THREE: Unlocking your organization; Chapter - 07: Rethinking inclusion, rethinking strategy [Stephen Frost and Nick Basannavar]; Chapter - 08: Data and measurement [Raafi-Karim Alidina]; Chapter - 09: Governance [Karl George and Stephen Frost]; Chapter - 10: Leadership [Stephen Frost and Deirdre Golden]; Chapter - 11: Systems and processes [Helen Corbishley]; Section - FOUR: Unlocking the future; Chapter - 12: Welcome to the imagination age - inclusion in the future of work [Nick Basannavar]; Chapter - 13: Beyond greenwashing: approaches to creating real impact [Nick Basannavar]; Chapter - 14: The key to inclusion in tech [Elani Buchan and Sinead Daly]; Chapter - 15: The key to inclusion in the TV and film sector [Anjani Patel]; Chapter - 16: The key to inclusion in financial services [Yasmine Chinwala and Jennifer Barrow]; Chapter - 17: Conclusion

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Book SynopsisMichael Armstrong is the UK's bestselling author of HRM books. With over a million copies sold, his books have been translated into 21 languages. Based in London, UK, he is managing partner of E-Reward and was previously a chief examiner of the Chartered Institute of Personnel and Development (CIPD). Stephen Taylor, Chartered CCIPD, is a senior lecturer in Human Resource Management at the University of Exeter Business School and a chief examiner for the CIPD.Trade Review"Armstrong and Taylor's text provides comprehensive and user-friendly coverage of key concepts and models of HRM, HRM processes and applications together with related delivery strategies. This edition extends and updates earlier versions, and is testimony to its enduring relevance and appeal." * John Simmons, Lecturer, University of Liverpool Management School (about a previous edition) *"There is a reason why Michael Armstrong's HR books represent a gold standard: they are both thorough and academically rigorous but benefit from real world experience and an informed perspective on practice." * Robert Jeffrey, Editor-in-chief, People Management (about a previous edition) *"Armstrong's authoritative handbook continues to be a paragon of HR texts. The new edition of this indubitably vital HR resource for students, tutors and practitioners alike, follows a tried and trusted, coherent format." * Lezlee-Jayne Stones, Associate Professor, Academic Lead, Workforce Planning & Resources, University of Lincoln (about a previous edition) *"This comprehensive book is a major resource and gives the reader both an in-depth and detailed view of all major assignments that the HR Manager will encounter in the work setting. It is also a valuable asset for the student of HR Management." * Thordur S. Oskarsson Ph.D., retired Adjunct Professor, School of Business, University of Iceland (about a previous edition) *"A detailed, yet accessible text suitable for all levels. This latest edition further establishes its position as the 'go to' text for HR students, academics and practitioners alike. I highly recommend it." * Dr. Edward O’Connor, Assistant Professor, Maynooth University, School of Business (about a previous edition) *Table of Contents Section - ONE: Fundamentals of human resource management; Chapter - 01: The essence of HRM; Chapter - 02: Human capital management; Chapter - 03: The context of HRM; Chapter - 04: The future of work; Chapter - 05: HRM and organizational performance; Chapter - 06: The ethical dimension of HRM; Chapter - 07: Corporate social responsibility; Section - TWO: The strategic approach to HRM; Chapter - 08: Strategic HRM; Chapter - 09: HR strategy; Section - THREE: Delivering HR; Chapter - 10: The role of HR; Chapter - 11: The HRM role of line managers; Section - FOUR: Human resource management processes; Chapter - 12: Evidence-based HRM; Chapter - 13: HR analytics; Chapter - 14: Digital HRM; Chapter - 15: Knowledge management; Chapter - 16: Competency-based HRM; Section - FIVE: Organization; Chapter - 17: Organizational behaviour; Chapter - 18: Organization design; Chapter - 19: Work design; Chapter - 20: Job design; Chapter - 21: Organization development; Section - SIX: Factors affecting the behaviour of people at work; Chapter - 22: Motivation; Chapter - 23: Commitment; Chapter - 24: Employee engagement; Section - SEVEN: People resourcing; Chapter - 25: Resourcing strategy; Chapter - 26: Workforce planning; Chapter - 27: Recruitment and selection; Chapter - 28: Talent management; Section - EIGHT: Employment practices; Chapter - 29: The employee experience; Chapter - 30: Managing employment; Chapter - 31: Managing diversity and inclusion; Chapter - 32: Managing flexibility; Chapter - 33: Managing home and hybrid working; Section - NINE: Learning and development; Chapter - 34: The basis of learning and development; Chapter - 35: Strategic learning and development; Chapter - 36: Organizational learning and the learning organization; Chapter - 37: Individual learning; Chapter - 38: The process of learning and development; Chapter - 39: The practice of learning and development; Chapter - 40: Leadership and management development; Section - TEN: Performance management; Chapter - 41: The basis of performance management; Chapter - 42: Performance management systems; Chapter - 43: Performance leadership; Section - ELEVEN: Reward management; Chapter - 44: The basis of reward management; Chapter - 45: Reward strategy; Chapter - 46: The practice of reward management; Chapter - 47: Managing reward for special groups; Chapter - 48: Reducing the gender pay gap; Section - TWELVE: Employment relations; Chapter - 49: The basis of employment relations; Chapter - 50: Employment relations strategy; Chapter - 51: The employment relationship; Chapter - 52: The psychological contract; Chapter - 53: The practice of industrial relations; Chapter - 54: Employee voice; Chapter - 55: Employee communications; Section - THIRTEEN: Employee wellbeing; Chapter - 56: Principles and practice of employee wellbeing; Chapter - 57: Health and safety; Section - FOURTEEN: HR practices; Chapter - 58: HR policies; Chapter - 59: HR procedures; Chapter - 60: Dealing with the legal aspects of employment; Section - FIFTEEN: International HRM; Chapter - 61: The basis of international HRM; Chapter - 62: The practice of international HRM; Chapter - 63: Managing expatriates; Section - SIXTEEN: People management skills and competencies; Chapter - 64: Strategic people management skills; Chapter - 65: Business skills; Chapter - 66: Dealing with business issues from an HR perspective; Chapter - 67: Problem-solving and decision-making skills; Chapter - 68: Analytical and critical skills; Chapter - 69: Research skills; Chapter - 70: Statistical skills; Chapter - 71: Selection interviewing skills; Chapter - 72: Job, role and skills analysis and competency modelling; Chapter - 73: Learning and development skills; Chapter - 74: Negotiating skills; Chapter - 75: Change management; Chapter - 76: Influencing skills; Chapter - 77: Leadership; Chapter - 78: Handling people problems; Chapter - 79: Handling challenging conversations; Chapter - 80: Managing conflict; Chapter - 81: Political skills; Chapter - 82: Project management; Section - SEVENTEEN: Conclusion; Chapter - 83: Trends in HRM;

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Book SynopsisDr Rafal Sitko is the Global Coordinator for a postgraduate course Sustainable HRM at Heriot-Watt University. He is also the Global Programme Director for the MA in International Business Administration and is an Assistant Professor in Business Management. Based in Edinburgh, he has more than 10 years' teaching and research experience in different areas of human resource management.Trade Review"The United Nations invites us to consider sustainability in development efforts across micro-individual, meso-organisational and macro-national levels. Rafal Sitko's book on sustainable HRM responds to the urgent need to consider stakeholder-based sustainability in framing human resource management policies and practices. The sustainable HRM volume is an unmissable read for scholars who are interested in HRM from a perspective which is wider and wiser, upholding the common good beyond narrow measures of human performance." * Mustafa F. Özbilgin, Professor of Organisational Behaviour, Brunel Business School, UK *"This is an outstanding book about Sustainable Human Resource Management which not only explains the theoretical and practical aspects of the discipline, but also engages students with its discussion of the complexities and developments in a range of geographical regions. The examples, discussion questions and ideas for workshops bring the various aspects of Sustainable HRM alive and enable students to understand its complexities and its scope. This book is a welcome addition to the literature on Sustainable HRM." * Robin Kramar, adjunct Professor, University of Notre Dame, France *"Sustainable Human Resource Management is one of the most comprehensive and up to date textbooks on Sustainable HRM.Students will understand what Sustainable HRM means, how it is measured and reported on, why it is strategically relevant for organizations, what happens if sustainable HRM is ignored and how it unfolds in diverse cultural contexts. Teachers will receive a text that they can ask students to prepare before class - ideal for inverted-classroom and problem-based learning type of courses." * Ina Aust-Gronarz, Professor of Human Resources Management and Corporate Social Responsibility/Sustainability, University of Louvain, Belgium *Table of Contents Chapter - 01: Introducing sustainable HRM; Chapter - 02: Sustainable HRM: key concepts, theories and models; Chapter - 03: Harm caused by unsustainable HRM; Chapter - 04: Regenerating the human resource base; Chapter - 05: Green HRM; Chapter - 06: Sustainable HRM as a business strategy; Chapter - 07: Implementing sustainable HRM; Chapter - 08: Measuring and reporting sustainable HRM; Chapter - 09: Sustainable HRM in different areas of the world; Chapter - 10: Glossary;

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Book SynopsisKatrina Collier works with companies to improve recruitment and candidate experience. She facilitates workshops that uncover technology and process issues that prevent successful talent acquisition. Based in London, UK, she is also a global keynote speaker, and host of The Hiring Partner Perspective (Unedited) podcast. She is also the founder of DisruptHR London, and an Ambassador for Hope for Justice, which aims to end modern-day slavery.Trade Review"Finding and hiring the best talent has been and will continue to be a business imperative. The Robot-Proof Recruiter is an essential resource for talent acquisition professionals looking for best practices and proven guidance to stand out in a competitive recruiting market. I particularly loved the focus on building relationships with hiring managers, not something traditionally covered in a recruitment book but so necessary!" * Sharlyn Lauby, Talent Management consultant and author of HR Bartender *"There's never been a more important time to re-evaluate our hiring processes and ask "what's not working?" Thankfully, Katrina Collier has already done that hard work for us through her latest book. The Robot-Proof Recruiter is an invaluable resource for recruitment professionals who still believe that authenticity beats algorithms. If you're struggling to maximize recruitment efforts in your organization or are looking to upskill your individual recruiting toolkit in a meaningful way, this is the book to pick up and implement." * Joey Price, CEO, Jumpstart:HR and Host, While We Were Working *"I didn't think it could get better, but the second edition of The Robot-Proof Recruiter is a must-read business book for the modern recruitment professional. Highly practical, enjoyable, pulling no punches, and engaging, this is a real page-turner. Read this book - and become a recruiter worth talking to." * Louise Triance, Managing Director, UK Recruiter *"Any recruiter who doesn't own a copy of The Robot-Proof Recruiter is doing themselves a disservice. In the world that we now find ourselves in, where the majority of our human-to- human interactions happen online, great recruiters are standing out from good recruiters by being more human. If you want to be a great recruiter, you need to own a copy of this book and read it regularly. I am amazed at how much more value Katrina has squeezed into this second edition." * Vanessa Raath, Global Sourcing Trainer and speaker, The Talent Hunter *"The Robot-Proof Recruiter is a masterclass in understanding the modern-day recruiting process. Whether you are in an agency or in-house, have been recruiting for 2 weeks or 30 years, understanding the impact of technology, branding and candidate psychology is essential for success. Katrina covers everything from building strong relationships with hiring managers to understanding how to create a community to generate referrals. Many have boldly claimed that technology will replace the recruiter and although technology has made some parts of recruiting easier the truth is we are all human and that gives us the ability to remain robot-proof. Katrina, thank you for writing this manual for success and bettering our recruitment community and industry! I will keep coming back to this resource over and over, as will many." * Joel Lalgee, lead recruiter and host of the Headhunter Hideout Podcast *"Today, more than ever, recruiters need to put humans first. Katrina and her community of recruiters are dedicated to providing you the insight to do this! In our post-pandemic world, every recruiter has to rethink how they go about attracting new talent. As you will discover, it's about engaging with people and communicating with candor. A must-read for new and experienced recruiters!" * Hannah Morgan, Job Search Strategist, Career Sherpa, and ‘On Careers’ writer, US News & World Report *"This is (still) gold! In the 2nd Edition of The Robot-Proof Recruiter, Katrina Collier proves again that she is the human advocate the recruitment industry so desperately needs. She speaks for candidates in a language recruiters understand, appreciate and dare not ignore." * Jim Stroud, talent acquisition innovator and author, and vlogger and podcaster via @JimStroud on Twitter *"Recruitment was, is and always has been about human interactions. Yet more than ever the recruitment field is affected by various tools and by artificial intelligence. The second edition of The Robot-Proof Recruiter contains a ton of practical tips for recruiters and hiring managers on how to improve the candidate experience, communicate better with candidates and better use the technology advancements we have at our disposal. This book teaches recruiters about marketing, referrals and the power of social networks - all of which are must-have skills for 21st-century recruiters and HR professionals. It is a great guide that will help recruiters implement these modern methods and tools in their work, - well worth reading and rereading. Every time you do so you will discover something new." * Jan Tegze, Director, Talent Acquisition, Author of Full Stack Recruiter and Founder, Sourcing.Games *"Some people write books to become famous and others write them to educate an industry. I enjoyed reading the 2nd edition of The Robot-Proof Recruiter because Katrina actually cares about her readers and her part in the industry. As someone who believes I am at the top of my game, I was educated throughout!" * Troy Hammond, Founder and CEO of Talent Army *"What I love about The Robot-Proof Recruiter is that Katrina tackles what everyone in HR & TA thinks before they go to bed at night: 'where does the human leave off and where does the automation start?' And vice versa. Every day, it seems like we learn something new that automation can do. But few people ask the tougher question: should it be done just because something can be done? Katrina tackles these issues systematically (pun intended) for the full spectrum of talent acquisition. And she does it masterfully. I read her book in two days, and it was my second time reading it. In my opinion, it should be required reading for everyone thinking about a career in recruiting." * William Tincup, President & Editor-at-Large, RecruitingDaily *"I wish I'd had this guide at the beginning of my career. It's fantastic. Funny, insightful, and authentic. Katrina Collier's message focuses on people first, tech second. With all the tools we have on hand it can seem easier and more practical to let the tech do the heavy lifting, but that's not the way to win candidates in today's environment. Katrina teaches recruiters and sourcers how to use technology to their advantage while keeping the human in recruiting. It's a candidate's world right now - yes, even in jobs where you get 500 applicants. Auto-everything won't endear candidates to you and you need to overcome it. The Robot Proof Recruiter takes you through, step-by-step, everything you need to do to be at the top of your recruiter game. From LinkedIn profiles, to candidate feedback, to the proper way to truly care about your candidates, this book gives you everything you need to up your game. It's a must-read for every recruiter and every hiring manager out there." * Suzanne Lucas, The Evil HR Lady *Table of Contents Chapter - 00: Introduction; Chapter - 01: Candidate-centric recruiters beat robots; Chapter - 02: Show you are a recruiter worth talking to; Chapter - 03: What about your hiring managers?; Chapter - 04: Show you are a company worth talking to; Chapter - 05: Get your intake right; Chapter - 06: Human-first job posts and advertisements; Chapter - 07: Robot-proof messaging; Chapter - 08: Applications and pain-free interviews; Chapter - 09: No more non-boarding; Chapter - 10: Referrals depend on you; Chapter - 11: Conclusion

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Book SynopsisStephen Taylor, Chartered CCIPD, is a Senior Lecturer in Human Resource Management at the University of Exeter Business School, UK and also a Chief Examiner for the CIPD. Based in Devon, UK, he previously taught at Manchester Business School and Manchester Metropolitan University Business School and has worked in a variety of management roles in the hotel industry and in the NHS.Professor Carol Woodhams is Professor of Human Resource Management and Head of Department of People and Organisations at the University of Surrey, UK. She has held various positions within the CIPD including National Examiner for Designing and Delivering Training and Editor of the flexible learning materials at Intermediate and Advanced levels and is based in Surrey, UK. She was named by HR Magazine as the most influential HR thinker in 2023.Trade Review"This is one of the most engaging and student-friendly books in the area of HRM. A variety of up-to-date learning activities and practical insights combined with the use of evidence-based research are core to the development of future HR professionals." * Dr. Anastasia Kulichyova,, Lecturer in HRM,, Manchester Metropolitan University *"An important overview which skilfully considers the contemporary HRM environment and essential people management topics with practical examples. Relevant to the first-time student of HRM or the experienced practitioner, this edition provides accessible and useful guidance that can be implemented immediately into study and practice. Expertly commentated and written with the reader in mind, this is a gift for all who study HRM." * Hannah Newbury, Lecturer in HRM, University of Plymouth *"This user friendly text book provides an easy to follow introduction to a range of core HR themes and principles and what it is like to work within the HR profession. Clear reference lists and 'explore further' resources support students to extend their study beyond the text book itself and regular case studies bring the theory to life. The Chapter on research and evidence practice in HRM provides an excellent insight into how students can evaluate the data and information they use to help with their academic study and decision making in the workplace. The clear layout enables students to read through each chapter in turn or to 'dip into' key sections as needed making it a valuable addition to the bookshelf for students and new practitioners alike." * Sheena Bevitt, Senior Lecturer in HRM, University of Derby *"This textbook is essential reading for students of People Management, in particular those studying CIPD's Associate Diploma in People Management or undergraduate degrees. It is well written and provides a balance between theoretical concepts and models and practice. This new edition, updated to align with CIPD's new qualifications will be invaluable to students, especially when used in conjunction with its companion text, Human Resource Management: People and organisations." * Nicky Small, CIPD lecturer, Solihull College and University Centre *Table of Contents Chapter - 01: The people management contribution; Chapter - 02: The people management business environment; Chapter - 03: Strategy and structure; Chapter - 04: Contemporary people management issues; Chapter - 05: Shaping people practice to benefit your organisation; Chapter - 06: Research and evidence-based practice in HRM; Chapter - 07: The behaviour of the people professional; Chapter - 08: Glossary; Chapter - 09: Appendices

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Book SynopsisStephen Taylor, Chartered CCIPD, is a Senior Lecturer in Human Resource Management at the University of Exeter Business School, UK and also a Chief Examiner for the CIPD. Based in Devon, UK, he previously taught at Manchester Business School and Manchester Metropolitan University Business School and has worked in a variety of management roles in the hotel industry and in the NHS.Professor Carol Woodhams is Professor of Human Resource Management and Head of the Department of People and Organisations at the University of Surrey, UK. She has held various positions within the CIPD including National Examiner for Designing and Delivering Training and Editor of the flexible learning materials at Intermediate and Advanced levels and is based in Surrey, UK. She was named by HR Magazine as the most influential HR thinker in 2023.Trade Review"This textbook offers comprehensive coverage of the contemporary employment relationship which will support those studying human resource management to develop insight and understanding of important workplace matters." * Professor Carol Atkinson | Director of Research – Faculty of Business and Law| Manchester Metropolitan University *Table of Contents Chapter - 01: Managing the employment relationship; Chapter - 02: Talent management and workforce planning; Chapter - 03: Reward management; Chapter - 04: Employment law; Chapter - 05: Human resource development; Chapter - 06: Improving organisational performance; Chapter - 07: People management in an international context; Chapter - 08: Equality, diversity and inclusion; Chapter - 09: Wellbeing at work; Chapter - 10: Glossary

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Book SynopsisSue Noble is the Founder and Director of Noble Learning Ltd where she delivers qualification, training and development in coaching, change management and leadership to individuals and organizations. Based in Sussex, UK, she is a founding member of the Change Management Institute (CMI) Coaching and Mentoring Think Tank. Amy Tarrant is the Project Management Lead for a global corporate and speciality insurer where she focuses on internal change capacity. She is also their Programme Manager for the Operations Transformation Programme and is based in Brighton, UK. She is a founding member of the CMI's Coaching and Mentoring Special Interest Group.Trade Review"Every coaching client is a person undergoing change - even if they are not fully aware of how radical that change is. The role of coach is evolving from coaching individuals to coaching individuals within their systems, to coaching the systems themselves. A substantial change-related toolkit is essential for coaches and that's what this book provides." * Professor David Clutterbuck, Practice Lead at Coaching and Mentoring International Ltd. Practice Lead at David Clutterbuck Partnership *"If you care deeply about your organization and your people, then put this book on your reading list and get to it quickly! Amy and Sue hold your hand through the journey, planning for today and ensuring benefits tomorrow with this no-nonsense guide to delivering organizational change through coaching." * Hina Shavdia, Head of Change, AXIS International *"Coaching generates engagement, puts responsibility and authority with others and enables high performance. It's fundamental to successful change. This comprehensive and profound book makes this case and gives the reader the practical directions to get on with the job. It will be a bible and handbook for anyone concerned with delivering large scale change." * Myles Downey, Leader, Performance Coach and Author *"Organizational Change is all about producing benefits and you can't do this without individual change. This book brings humanity, care and respect to those experiencing organizational change through the use of coaching in a way most Organizational Change books have not. It's about time change was made more humane in organizations and this is the book to start the journey." * Ketan Patel, Founder, Change Reaction and UK Co-lead, Change Management Institute *"The world needs more people that combine organizational, team and individual change. Sue Noble and Amy Tarrant, provide a very practical and informative book to help those facilitating Organizational change understand how they can utilise coaching to support the process." * Professor Peter Hawkins Ph.D., Chairman Renewal Associates *"This is it ... a practical and thoughtful formula for organizational advancement and impact! It's the first business-related book that I have read during my 40-year career that is truly a page-turner. It seamlessly integrates two timely, timeless and must-master success topics - coaching people and change. Through relevant and global examples, strategies and use-them-now tools, the authors expanded my mindset and toolkit around change and continuous improvement today. By giving us the What? So what? and Now What? regarding the drivers, opportunities and challenges around change, it's a blueprint for engagement and action. It's an essential read for advancing companies that want to leverage their human capital technology and build for sustainable change." * Robin Peppe Sterneck, President of Sterneck Capital Management and Co-Facilitator of ‘Emerging Leaders’ at The Central Exchange *"Coaching People Through Organizational Change impressively uses the brain science of Emergenetics® as a vehicle to more effectively navigate change. This connection, lucidly explained, is the gap that this book fills in the workplace. It is clear, pragmatic and therefore powerful, in helping people to be more effective at work." * David Sales, Director, Emergenetics UK *Table of Contents Chapter - 01: Organizational change in context; Chapter - 02: Acquisitions, digitalization and regulation - The change giants; Chapter - 03: Coaching in a change context; Chapter - 04: Best practice coaching methods for change practitioners; Chapter - 05: Introduction to Emergenetics® and its relevance to change and coaching; Chapter - 06: Post-acquisition challenges; Chapter - 07: Resistance to organizational change; Chapter - 08: Business transformation and ambiguity; Chapter - 09: Stakeholder engagement; Chapter - 10: Making change stick; Chapter - 11: Building an internal coaching capability; Chapter - 12: Techniques to coach people through change

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Book SynopsisNick Shackleton-Jones is HR Director, Talent & Learning at Deloitte, UK. His work focuses on building a better experience for employees and improving organizational performance. He was previously the Director of Learning and Performance Innovation at PA Consulting Group and Director of Learning Innovation and Technology at BP. He has also held senior roles in L&D at Siemens Communications and the BBC. Based in Reading, UK.Trade Review"Nick's book starts in the right place: he sees the world through the lens of a psychologist rather than a pusher of e-learning (from the previous edition)." * Roger Schank, John Evans Professor Emeritus, Northwestern University, CEO, Socratic Arts *"How People Learn will show you how to adopt new ways of thinking about learning that will help you design resources and experiences to support real learning. This is an important book for anyone who teaches others (from the previous edition)." * Colin Steed, co-founder and former chief executive, Learning & Performance Institute *"Nick does a tremendous job, starting off with how we learn, and then, deriving from it, best ways to design education and training - a formula for success. The book is fascinating and a must-read for anyone who wants to be knowledgeable in this area (from the previous edition)." * Dr Itiel Dror, Cognitive Neuroscience Researcher, University College London *Table of Contents Chapter - 00: Preface; Chapter - 01: Cognition; Chapter - 02: Learning; Chapter - 03: Education; Chapter - 04: Language and learning; Chapter - 05: Learning design; Chapter - 06: Learning elimination (performance consulting); Chapter - 07: Defining experience; Chapter - 08: Human-centred learning design; Chapter - 09: Bringing about change; Chapter - 10: Ethics and AI in learning; Chapter - 11: How to change someone's mind; Chapter - 12: The future

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Book SynopsisRoss Sparkman is the Head of Strategic Workforce Planning at Nike. Previously, he was the Head of Strategic Workforce Planning & Analytics at LinkedIn and GE Aviation, the Strategic Workforce Planning Leader at Devon Energy and a Senior Consultant at Deloitte Consulting where he specialized in Human Capital Strategy and Workforce Planning & Analytics. He is based in San Francisco, California.

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Book SynopsisKatja Schipperheijn is an internationally recognized learning strategist and founder of Habit of Improvement, a consultancy that focuses on learning strategies that foster growth and well-being in a human-machine symbiosis. Besides her work in corporate settings, she is founder of the sCooledu foundation with which she reached over 15,000 children participating in her workshops on digital citizenship. Based in Antwerp, Belgium and Dubai, UAE, she is also an international keynote speaker and guest lecturer.Trade Review"Katja Schipperheijn provides a helpful and important deep analysis of an area that is rapidly changing our lives. She explains the history and direction of human and behavioural automation clearly and then gives us a framework that we can apply to learn and adapt - a LearnScape. Creating a LearnScape should be on every executive's agenda." * Julia Cook, CEO, Change Management Group; Deputy Chair of GMC; Chair of Consortium for Street Children-US *"As we build an innovation ecosystem to find and nurture new ideas, it is vital to feed it with the most appropriate skills and capabilities to drive growth. Adapting to different learning methods and styles is key to helping the ecosystem thrive. Learning from the intelligent symbioses of humans and technology have to offer, provides nimble growth opportunities. The method for continuous improvement presented by Katja Schipperheijn is therefore a useful guide for business leaders who want to innovate together with their team." * Lisa Perkins, Director of Research and Innovation, BT *"Katja has one of those unique L&D mindsets that can move your thinking forward in steps rather than increments. Learning Ecosystems is an important book for any serious learning professional or executive who wants to grow with their team through the opportunities that digital innovations have to offer in a world of ever accelerating change." * Damien Woods, Chapter Lead - Learning & Growth, 7-Eleven Australia *"Katja makes a strong case for enabling organization and human development through technology. She takes a fresh look at the latest research in education and the latest technology trends that will develop and amplify humans' abilities. Any leader who wants to unleash the collective experience and knowledge of the organization with engaged employees and wants to meet the challenge of retraining, or nurture a culture of continuous learning, should read Learning Ecosystems." * Dr. Regis Chasse, Founder and Chief Learning Officer, CLO Advisors LLC, Dean The Leadership Institute *"Access to learning opportunities will be one of the key differentiators in adapting to the rapidly changing world. Opportunities for continuous development can be a scarce resource and are not available to everyone to the same extent. Thanks to the evolution of technology, we can build learning ecosystems to provide access to knowledge for learners around the world. Everyone will have a fair chance to develop and grow and not feel limited by a lack of local offerings." * Sami M. Leppänen, Learner Experience Innovation Manager, KONE Corporation *"The turmoil we are going through since the beginning of this century requires companies to grow resilience and people to acquire new skills. In this wonderful book, Katja Schipperheijn shows that competences such as curiosity, openness, optimism, empathy, entrepreneurship, consilience and imagination will make the all the difference needed to thrive, grow and learn. In a world that is becoming increasingly virtual and ever changing, learning architects will find the necessary tools and inspiration to prepare for the future of work." * Stefan van Hooydonk, Founder of the Global Curiosity Institute, Co-founder and Dean, Earth Academy, L&D strategist and Author *"How does one build a learning organization that constantly collects data, processes it and turns them into actionable information? The answer is simple: understand the science and art of learning and build an organization using those building blocks and dynamics. Connect the dots and create an ecosystem-organization or in other words: create a LearnScape. Katja Schipperheijn has always been passionate about 'learning' and now she has used her scientific understanding of how 'learning' works to describe how to create a LearnScape. This fascinating book is a must-read for everybody that not only wants to be ready for the future, but wants to play an active role in shaping it. Learning Ecosystems is an instant classic, the book as well as the concept." * Rik Vera, International Keynote Speaker, Thought Leader, Business Philosopher, Author, Coach, Consultant *"Leading companies recruit people who are highly curious and able to learn fast. They create a learning ecosystem that delivers insights into the strategies, processes and tools that make the difference." * Gerhard Gschwandtner, Founder and CEO, Selling Power *Table of Contents Chapter - 00: Introduction; Section - ONE: A world in ever-increasing change; Chapter - 01: The world of human and machine; Chapter - 02: The value driven organization; Chapter - 03: The data driven organization; Section - TWO: Learning to stay relevant for the future; Chapter - 04: Lifelong learning in a world of change; Chapter - 05: Competences that make us unique as human beings; Section - THREE: Learning strategies and technology; Chapter - 06: Can learning strategies stand the test of time?; Chapter - 07: Learning technologies; Section - FOUR: Lean learning ecosystems and LearnScapes; Chapter - 08: The learning maturity model - From data repositories to LearnScapes; Chapter - 09: Lean learning; Chapter - 10: The six drivers of LearnScapes to make learning central; Section - FIVE: Building LearnScapes; Chapter - 11: Step 1: Discovery - Analysing the current learning needs for future success; Chapter - 12: Step 2: Burning platform - A supported choice for change; Chapter - 13: Step 3: Path to improvement - where technology, content and the learning culture come together; Chapter - 14: Step 4: Joint execution - no success without cooperation; Chapter - 15: Step 5: Future growth and improvement - never stop learning; Chapter - 16: Conclusion: Next steps

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Book SynopsisTony Nicholls is a Principal Consultant with Mayvin Ltd, a Leadership, Organization Design and Organization Development consultancy working globally across the private, public and third sectors. His private sector clients have included Zurich and Close Brothers and for the public sector, he works across the UK Civil Service and with Local Government organisations. Based in Wilmslow, UK, he is also the faculty lead for the UK Civil Service Organisation Design and Development capability development programmes. Prior to his role with Mayvin Ltd, he has held senior HR and OD roles at The Co-Operative Bank and Capital One, Europe.Trade Review"This book really drew me in. It goes deep into the theory but also translates it into practice. This focus on management asks us to move away from practices that reinforce hierarchies and hero leaders coming to the rescue." -- Rebecca McNeil * CEO Retail at Close Brothers, Chair of the UK Finance and Leasing Association *"Tony presents compelling arguments for the need to re-assess the value of management as opposed to leadership and provides a practical guide to modern practices that will be useful to managers at all levels in organisations." -- Kevin Hogarth * Chief People Officer, KPMG UK *"This book speaks to the part of me that resists convenient containers compartmentalising what it is to be leader, manager, or organisation. My rebellious side responded to this book as an invitation to break free of simplistic either/or arguments, and accept that to deliver real change we become what the situation demands of us. There is no handbook for this job. You can read all the books, absorb all the theory - but you're the secret sauce. Filled with anecdotes, lived experience and practical exercises - this is not a book of theory, but more like a collation of evidence to demonstrate where leaning into the complex and not having the answers, but being willing to 'do the work', are the practices that serve us to become 'unstuck'." -- Rebecca Herbert * People Experience Specialist, The independent Parliamentary Standards Association *"This book is urgently needed. The predominance of 'leadership' thinking ignores the fact that running an organisation is an everyday business, needing raised awareness and wise choices that are often left up to the people working closest to the grain of the work. These are often the people most 'leadership' thinking ignores. This book explains why they need to think differently about their everyday but it also shows these everyday managers how to do this. Supremely grounded and practical as well as thoughtful and informed, this is a manual for the wise manager with their feet on the ground." -- James Traeger * Co-founder and Director, Mayvin Limited; Adjunct Professor of Management and Organisational Learning at Hult Ashridge Executive Education *"Tony has written from the heart and based on his extensive experience. I value managers who can see through the noise and get to the nub of what is needed. This requires them to be 'always on', tuned into their context and to develop deep working relationships with their colleagues. Something I have witnessed first-hand that Tony focuses on and conveys extensively in his writing. Tony focuses our attention on the need for managers to move beyond the tools and techniques of management and to see themselves as being 'the instruments of change'." -- Paul Naden * Entrepreneur and CEO, Saving the Survivors *"For practitioners who are involved in the bewildering world of change this book combines utility and confidence. In short, it provides practical things to do and is presented in a way that will give people the confidence to do them." -- Dr Rob Warwick * Professor of Management and Organisational Learning, The University of Chichester *"Easy to read and understand, this book is an enjoyable journey, building through each chapter. Using stories and personal reflections, Tony gives something of himself that will resonate and help the reader connect. This book is about turning the management pyramid upside down, taking theory and making it relatable. It is ideal for all managers, whatever their level in the business." -- Mandy Smith * HR Business Partner, Close Brothers Motor Finance *Table of Contents Chapter - 00: Introduction; Chapter - 01: The impact of uncertainty; Chapter - 02: Manager of change, not change manager; Chapter - 03: Mapping the tools of management; Chapter - 04: The people side of change; Chapter - 05: Context is everything; Chapter - 06: Managing change: The mindset; Chapter - 07: Managing change: The practice; Chapter - 08: Managing change: The craft; Chapter - 09: Everyday practice 1: Noticing; Chapter - 10: Everyday practice 2: The check-in; Chapter - 11: Everyday practice 3: Navigating; Chapter - 12: The future of management; Chapter - 13: Building more purposeful and inclusive organizations;

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Book SynopsisBen Whitter is the CEO of HEX Organization and the Founder of the World Employee Experience Institute (WEEI). Ben Whitter was recognized by Thinkers50 as one of the top management thinkers in the world for 2021 for his compelling EX research. He is best known for pioneering and popularizing the concept of employee experience worldwide. Based in London, UK, but operating globally, he shares his work & research through popular keynotes, advisory services, coaching and the global HEX Practitioner programme.Trade Review"Ben Whitter has woven the multiple strands of treating employees well into an integrated employee experience agenda. His work is comprehensive, insightful and pragmatic and will help any business or HR leader make real progress (from the previous edition)." -- Dave Ulrich * Rensis Likert Professor, Ross School of Business, University of Michigan, and Partner, The RBL Group *"Navigating the complexities of employee experience has become the biggest differentiator of great workplaces. At last, a book that gives us the route map (from the previous edition)." -- Bruce Daisley * author, The Joy of Work, Former Vice President EMEA, Twitter *"This book is fascinating! Ben Whitter presents a compelling case for why employee experience should be a top priority for any organization as we look to re-imagine the important role of work - as humans, organizations and society as a whole. The concepts discussed are very pragmatic and the important link to individual and business outcomes is profound (from the previous edition)." -- Colleen Schuller * Vice President, Head of Employee Experience, GSK *"Employee experience is a clear business imperative and strategic enabler, and in this book Ben Whitter brings this to life with great passion and clarity. His HEX framework captures the essentials wonderfully and can be used by all to understand, diagnose, contextualize and strategize their own EX journey. Ben's excellent case studies make both the model and content real and come to life for all to understand, and the fact that these come from some of the most successful companies across many sectors and geographies shows this work is genuine and demonstrable (from the previous edition)." -- Andrew Longley * Global Senior Director of Talent, Adidas *"A must-have blueprint for any CEO or people leader looking to create a long-term sustainable culture leading to positive business outcomes (from the previous edition)." -- Chief Executive Officer, Sykes Holiday Cottages * Graham Donoghue *"Traditional HR is going through a massive disruption - and needs to. Without a purpose-led employee experience embedded into your culture and across your organization it is more difficult, if not impossible, to create a sustainable business model that will survive the good and the bad times. Ben Whitter's book provides a practical toolkit for any HR professional who really wants to bring alive what an organization stands for and the part their employees need to play (from the previous edition)." -- Dale Parmenter * CEO, DRPG *"Globally, employee experience is really big news, and leading this new workplace agenda is Ben Whitter with his book Employee Experience. A must-read, it will have a positive impact for companies using Ben's methods, as well as individual executives looking to improve their careers. I highly recommend this read (from the previous edition)." -- Shaun Rein * Founder and Managing Director, China Market Research Group (CMR), author, The War for China’s Wallet: Profiting from the new world order *Table of Contents Chapter - 00: Introduction; Chapter - 01: Why employee experience is a business imperative; Chapter - 02: The experience challenge; Chapter - 03: The principles and lens of experience; Chapter - 04: Defining the employee experience strategy; Chapter - 05: Designing the employee experience; Chapter - 06: Delivering the employee experience; Chapter - 07: Reflections; Chapter - 08: Epilogue

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Book SynopsisShauna Moran is the Founder of Operate Remote, an award-winning executive coaching agency that empowers leaders to address staff burnout and build more emotionally healthy, engaged and sustainable teams and organizations. Prior to this, she headed up Partnerships in various SaaS companies. Based in Vancouver, Canada, she has a background in psychology and is an accredited Executive and Leadership Coach as well as an Emotional Intelligence Practitioner.Trade Review"Finally, a real business how-to for how we can all reduce unhealthy stress within our work. Shauna Moran shows you how to create a sustainable culture and find efficiencies in running your team in a distributed way, so we can enjoy the work again." * Job van der Voort, CEO, Remote *"If you're a remote leader, Managing Employee Burnout is a must-have resource to identify, qualify and remedy your team members that are at risk of burning out before they do." * Liam Martin, Author of 'Running Remote', Co-Founder of Running Remote *"A critical and much-needed resource for any CEO, leader or remote worker. This book gives us all the practical tips to finally create stress-free teams in a distributed environment." * Nazim Ahmed, CEO, remx.xyz *"Shauna's book is practical, logical and well written, because the author has been through this process herself and is therefore speaking from hard earned experience. She writes in an accessible and understandable way. This is the way that the world is moving, so it makes sense to read this book and absorb its insights, so that you can retain and inspire your own workforce." * Simon Cocking, Irish Tech News *"This is not just support for professionals and leaders, this guidebook is absolutely a resource that will turn your organization into a sustainable, high performing and human-focused culture!" * Tony Jamous, CEO, Oyster *"In this world of constant remote working, employee wellness and burnout should be a priority for all organizations. Shauna's book is filled with great tools and practical strategies for getting remote work right!" * Brian Scudamore, Founder & CEO, O2E Brands; author, BYOB: BUILD YOUR OWN BUSINESS, BE YOUR OWN BOSS *"Shauna is a true professional and one of the few experts in the field of remote work that has the longstanding experience and the knowledge base to help companies and individuals of all shapes and sizes as they navigate the, sometimes, challenging waters of distributed teamwork. Her work at Operate Remote speaks for itself, and this book is just one more example of how she is pushing the future of work forward." * Chase Warrington, Head of Remote, DoIst *Table of Contents Section - PART ONE: The Self; Chapter - 01: Introduction to burnout: my story; Chapter - 02: What is burnout?; Chapter - 03: Self-awareness and remote working burnout; Chapter - 04: Deep and shallow work; Chapter - The Self:: summary; Section - PART TWO: The Organization; Chapter - 05: An organization’s impact on burnout; Chapter - 06: Employee retention; Chapter - 07: Remote-first processes; Chapter - The Organization:: summary; Section - PART THREE: The Leader; Chapter - 08: The differences between leading remote and office-based teams; Chapter - 09: Coaching and burnout; Chapter - 10: Relationships and recognition; Chapter - 11: Leading by example; Chapter - The Leader:: summary; Chapter - 12: Conclusion;

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Book SynopsisDavid Hayden is the Learning Content Manager at the Chartered Institute of Personnel and Development (CIPD) where he's been working since 2012. Prior to this he was a lecturer at University Centre Doncaster and has held various L&D roles in the private sector. He is based in Doncaster, UK. Steve George is Learning Content Lead at the Chartered Institute of Personnel and Development (CIPD), Prior to this he was a Learning Solutions Consultant at Lumesse. He is based in London, UK.Trade Review"David and Steve have produced a stimulating and inspiring read about how we can all learn and transform our work through the other things we do for fun and the people we interact with. So many of the stories resonated with me, from my own experience of starting to draw and Sketchnote for myself, and then finding it taking over my life. Read this at your peril, who knows what you might discover!" * Rachel Burnham, Consultant & Director at Burnham L&D Ltd.; Previous Chair, CIPD Manchester; illustrator, ‘HR for Hybrid Working’ *"Continuous learning is vital to the improvement of both the individual and businesses. As business environments evolve, learning from other experiences enables individuals and businesses to gain better improvements and results. The premise of this book is to understand and utilise those learning environments between learnt experience, knowledge of one profession and business and how they can be translated into a benefit for other organisations. The authors have been able to capture learnt experiences and how they are used. This book is vital to understanding that journey and those benefits and will be a valuable resource to individuals and organisations who want to have continuous development and improvement." * Ian Pegg, Development Manager, HMRC *"David and Steve have managed to hit the nail on the head by explaining and landing the concept of adjacent learning. They share insights from their own experiences and the experiences of some of the most amazing people I know in this field about leveraging interconnected communities, multiples sides of our identities and bringing great concepts and frameworks from the world of work into learning. Pick up this book, take a deep breath, and get ready to go on a 4 acts journey to explore the power of transferable and non-traditional learning experiences brought in the context of development. Expect to be challenged on your current thinking and leverage new contexts into your practice." * Ciprian Arhire, Global Head, People Experience & HR Service Transformation at Entain Group; Speaker, HR Leader, Podcast Host #FutureOfWork #FutureOfHR at Leading HR into the Future *"This is a highly accessible read that would work well for experienced Learning practitioners as well as people managers with a keen interest for improving performance through learning. It has a natural rhythm almost poetic in places, with some well thought out points for reflection and application. By using the adjacent concept and framing learning to a performance in well-known theatre and cinema productions, the authors are able to lift our expectations and aspirations for learning, plus bring in a whole set of tips, techniques and practical, everyday examples. Using drama and theatre as adjacent disciplines to learn from in particular the focus on the audience - what we want them to feel, how we want them to react, what we want them to remember is a particularly useful anchor. In these ways, this book differs markedly from an academic treatise which can often be conceptual, requiring a fair bit of work to translate into everyday practice. I found the section that focused on the reader and your role in learning to drive your performance and that of your organisation particularly valuable including, a focus on personal (as well as professional) development by encouraging curiosity, self-questioning and reflection. Additionally, the point on bringing purpose to learning, was revelatory for me e.g even compliance training can have a higher relatable purpose that gives it meaning and impact to the learner. The variety of valuable points, techniques and examples that will enable you to improve the learning experience of your learners as well as their ability to translate that into the world of work." * Tony Osude, Commercial & Marketing Director, CIPD *"I read 'Adjacent Learning' with a couple of hats on! Firstly, as a manager of a large team across multiple functions, but also as an organiser of learning events on various scales. Finally, from the perspective of my own learning. What becomes abundantly clear is that we either don't recognise, or choose to ignore the skill sets that we have acquired through life, outside of what would be termed 'work'. The authors' style and process offered the opportunity to explore and reflect on a personal basis, but has also sparked conversation with colleagues about their own experiences of learning outside of work, and how these can be applied in our business." * Ross Banford, Business Director, Media Company *Table of Contents Chapter - 01: How this book works; Chapter - 02: Act 1 - The framework; Chapter - 03: Act 1.1 - Find and curious; Chapter - 04: Act 1.2 - Filter and connect; Chapter - 05: Act 1.3 - Foster and cultivate; Chapter - 06: Act 1.4 - Frame and compose; Chapter - 07: Act 1.5 - Format and call; Chapter - 08: Act 2 - The thinking about; Chapter - 09: Act 2.1 - Thinking about yourself; Chapter - 10: Act 2.2 - Thinking about your audience; Chapter - 11: Act 2.3 - Thinking about the process; Chapter - 12: Act 2.4 - Thinking deeper; Chapter - 13: Act 3 - Thinking beyond; Chapter - 14: Act 4 - The adjacent learning; Chapter - 15: Epilogue

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