Personnel and human resources Books
Edward Elgar Publishing Ltd Handbook of Stress in the Occupations New
Book SynopsisThe Handbook of Stress in the Occupations sets a new agenda for stress research and gives fresh impetus to scholars who wish to focus on issues and problems associated with specific jobs, some of which have received little attention in the past.Table of ContentsContents: Foreword Dame Carol Black Introduction Janice Langan-Fox PART I: HEALTH Nurses 1. Incivility and Bullying in the Nursing Workplace Dianne M. Felblinger 2. Occupational Stress in the Remote Area Nursing Profession Tessa Opie, Sue Lenthall and Maureen F. Dollard Surgeons 3. Surgeon Stress in the Operating Room: Error-free Performance and Adverse Events Janice Langan-Fox and Vedran Vranic Psychiatrists 4. Occupational Stress, Professional Burnout and Job Satisfaction Among Psychiatrists Antonio Lasalvia Social Workers 5. Occupational Stress in Social Work Practice Nikki R. Wooten, HaeJung Kim and Sunday B. Fakunmoju Interns 6. Intern Coping, Stress and Patient-Adverse Events: The Human, Hospital and System ‘Cost’ of Developing Medical Expertise Janice Langan-Fox and Vedran Vranic Dentists 7. Occupational Stress Among Dentists Rod Moore Emergency Medical Technicians 8. Acute and Chronic Workplace Stress in Emergency Medical Technicians and Paramedics Janice Halpern and Robert G. Maunder PART II: EDUCATION Teachers 9. Teacher Stress: From Prevalence to Resilience Chris Kyriacou Head Teachers 10. Stress in Head Teachers Samantha Phillips and Dil Sen PART III: EMERGENCY SERVICES AND PRISONS First-Responder Officers 11. Stress and Trauma in the Emergency Services Cheryl Regehr and Vicki LeBlanc Firefighters 12. Prevention of Work-Stress-Related Health Complaints in Firefighters Judith K. Sluiter, Marie-Christine J. Plat and Monique H.W. Frings-Dresen Prison Workers 13. Working in Prisons: A Critical Review of Stress in the Occupation of Correctional Officers Maarten J.J. Kunst PART IV: OIL-RIG DRILLING, FISHING AND ENGINEERING Oil Rig Laborer/Driller 14. Stress and Well-being Among Workers on Oil Rigs Ronald J. Burke and Astrid M. Richardsen Fishing 15. Stress and the Occupation of Fishing Richard B. Pollnac, Iris Monnereau, John J. Poggie, Victor Ruiz and Azure D. Westwood Engineers 16. Physical and Psychological Work Strain and Health-Related Coping Strategies Among Men and Women in Various Occupations Margareta Wandel, Marte K. Råberg Kjøllesdal and Gun Roos PART V: FINANCE, ENTREPRENEURSHIP AND MUSIC Financial Dealers 17. Stress Amongst Financial Dealers in the City of London Howard Kahn and Cary L. Cooper Entrepreneurs 18. On Being Entrepreneurial: The Highs and Lows of Entrepreneurship Sharon Grant Farm Entrepreneurs 19. Stress in Farm Entrepreneurs Marja K. Kallioniemi, Ahti Simola, Birgitta Kinnunen and Hanna-Riitta Kymäläinen Musicians 20. Music Performance Anxiety and Occupational Stress Among Classical Musicians Michiko Yoshie, Eriko Kanazawa, Kazutoshi Kudo, Tatsuyuki Ohtsuki and Kimitaka Nakazawa PART VI: TRANSPORT, SPORT, SOCIAL SERVICES AND HIGH-INTENSE OCCUPATIONS Truck and Bus Drivers 21. The Psychosocial Environment of Commercial Driving: Morbidities, Hazards, and Productivity of Truck and Bus Drivers Yorghos Apostolopoulos, Andrew A. Peachey and Sevil Sönmez Sport Officials 22. Sources of Stress and Coping Strategies of Sport Officials Mike Voight Non-profit Social Services 23. Work in Nonprofit Organizations – The Effects on Worker Health Agnieszka Kosny High-intense Occupations 24. Work and Rumination Mark Cropley and Fred R.H. Zijlstra Index
£197.00
Edward Elgar Publishing Ltd Human Resource Management in Small Business New
Book SynopsisThis book examines a range of issues, including the significance of human resource management (HRM) practices to small business success, the management of work hours and work stressors, work and family issues, succession planning, employee recruitment and selection, and managing staff.Trade Review’Cooper and Burke have provided us with fourteen excellent chapters that help fill our knowledge gap regarding the role of human resource management policies and practices in small- and medium-sized enterprises. Cooper and Burke provide an excellent overview chapter that describes the need, importance and scope of the topic and this is followed by thirteen well-orchestrated chapters contributed by international experts. This is a superb book for graduate and undergraduate students in human resource management worldwide, most of whom will end up working in small- and medium-sized enterprises.’ -- Randall S. Schuler, Rutgers University, US’There is no doubt that this volume will deliver considerable value to the reader - be s/he a small entrepreneur, manager, student or teacher. . . It arouses sufficient interest of the reader in underscoring the saliency of people management for competitive advantage even in smaller enterprises.’ -- Debi S. Saini, Vision - the Journal of Business Perspectives’It is a compilation of excellent research, which is a hallmark of the Edward Elgar Publications. . . The book has sound business and economic alignment, excellent diagrammatic representation and case studies and above all, as a book written by academics, is excellently referenced. If HR practitioners are interested in staying abreast of global trends and wish to read material from excellent researchers around the world, they could do a lot worse than consider this book.’ -- Geoffrey N. De Lacy, Australian Human Resource Institute JournalTable of ContentsContents: PART I: INTRODUCTION 1. Overview of the Book Ronald J. Burke 2. Human Resource Management in Small- and Medium-sized Enterprises: Benefits and Challenges Ronald J. Burke PART II: HUMAN RESOURCE MANAGEMENT AND SMALL BUSINESS EFFECTIVENESS 3. The Role of Human Capital Factors in Small Business Performance and Success Gary J. Castrogiovanni 4. Alternative Systems of Human Resources Practices and Performance in Small Entrepreneurial Organizations Christopher J. Collins 5. The Human Resource Practices of Small Businesses: An Examination of Performance Implications Andreas Rauch 6. On Learning in High-Performing Small and Medium-sized Businesses and the Relationship to HR Practices Timothy L. Pett and James A. Wolff PART III: HUMAN RESOURCE MANAGEMENT AND SMALL BUSINESS CHALLENGES 7. Legal Issues Facing Small Businesses and their Owners Michael Troilo and Brad Carson 8. Health and Safety in Small Businesses Sharon Clarke PART IV: HUMAN RESOURCE MANAGEMENT AND INDIVIDUAL CHALLENGES 9. Addressing Personal and Family Transitions in Small Businesses: Effective Human Resource Management Practices Kyle Fuschetti and Jeffrey M. Pollack 10. The Challenges for Female Small Business Owners and Managers: A Consideration of the Veterinary Profession Colette Henry, Lorna Treanor and Sarah Baillie 11. Who’s Minding the Kids? Work and Family Issues Among Owners of Small Business Enterprises in Ireland Eileen Drew and Anne Laure Humbert 12. Entrepreneurial Satisfaction: Job Stressors, Coping and Well-being Among Small Business Owner Managers Magnus George and Eleanor Hamilton PART V: IMPROVING HUMAN RESOURCE MANAGEMENT PRACTICES IN SMALL BUSINESSES 13. A Comprehensive Approach to Promoting Justice in SMEs Andrew Noblet and Denise Jepsen 14. E-coaching for Women Small Business Owners and Managers Carianne Hunt and Sandra Fielden 15. WestJet Airlines Ltd: A Case Study of a Successful Business that Highlights HRM and Strategy Gerard H. Seijts Index
£48.40
Edward Elgar Publishing Ltd The Development of Human Resource Management
Book SynopsisThis innovative book describes the historical development of human resource management (HRM) in seventeen countries around the world.Trade Review‘This is an excellent book. Bruce Kaufman, in his ever thoughtful way, has not just analyzed the history of the development of HRM, but assembled 17 chapters in which world-class local experts report on that history in their own country. The book is full of fascinating information, stories and analysis and will be a touchstone text for everyone wanting to break out of the usual narrow ethnocentric view that often afflicts studies of HRM.’ -- Chris Brewster, University of Reading, UK‘In summary, this book is disciplined and effective comparative research that meets its stated objectives. The historical evolutions it describes are, in themselves, fascinating. . . It’s quite rightly said that HR professionals should read a definitive text at least annually to prime their thinking for the future, and this book fits that bill.’ -- Geoff De Lacy, Australian Human Resource Institute JournalTable of ContentsContents 1. The Development of Human Resource Management Across Nations: History and Its Lessons for International and Comparative HRM Bruce E. Kaufman 2. A Century of Human Resource Management in Argentina Carlos Aldao-Zapiola 3. Human Resource Management in Australia: Historical Development and Contemporary Tensions Christopher Wright 4. The Historical Evolution of Human Resource Management in Brazil Zilá Guimarães Horta 5. The Evolution of Human Resource Management in China: Traditions, Reforms and Developments Xiangquan Zeng, Liwen Chen, Zhongxing Su 6. The History of Human Resource Management in France Jacques Rojot 7. The History of Human Resource Management in Germany Ruth Rosenberger 8. The Evolution of Human Resource Management in the UK Howard Gospel 9. Human Resource Management in India J.S. Sodhi 10. The Historical Development of human resource management in Israel Itzhak Harpaz 11. The Evolution of Human Resource Management in Italy: An Historical-Institutional Perspective Giovanni Costa and Arnaldo Camuffo 12. Evolution of Human Resource Management in Japan: Continuity, Change, and Enduring Challenges Jong-Won Woo 13. The Development of People Management in South Korea Young-Myon Lee 14. Human resource management in Russia over a Century of Storm and Turmoil: A Tale of Unrealized Dreams. Igor Gurkov, Evgeny Morgunov, Alexander Settles, and Olga Zelenova 15. Human Resource Management in the Republic of South Africa Marius Meyer 16. Employment Regimes and Personnel Work in Sweden Lena Gonäs and Patrik Larsson 17. Human Resource Management in Turkey Lale Tüzüner 18. The Origins, Evolution, and Current Status of Human Resource Management in the United States Bruce E. Kaufman. Index
£159.00
Edward Elgar Publishing Ltd Managing the New Workforce International
Book SynopsisMillennials, the latest generation to enter the global workforce, are changing the face of employment. This timely book provides an understanding of the new workforce in multiple countries and settings and a valuable reference as scholars and employers seek to understand the values, beliefs, and expectations of the next generation of workers.Table of ContentsContents: Preface 1. Who are the Millennials? Empirical Evidence for Generational Differences in Work Values, Attitudes and Personality Jean M. Twenge and Stacy M. Campbell 2. Public Service Motivation and Work Preferences of the Millennials in Australia Jeannette Taylor 3. Attracting Generation Y: How Work Values Predict Organizational Attraction in Graduating Students in Belgium Rein De Cooman and Nicky Dries 4. Generational Career Shift: Millennials and the Changing Nature of Careers in Canada Sean T. Lyons, Eddy S. Ng and Linda Schweitzer 5. ‘Going through the Mist’: Early Career Transitions of Chinese Millennial Returnees Emily T. Porschitz, Chun Guo and José Alves 6. Differences in Work-related Attitudes between Millennials and Generation X: Evidence from Germany Heiko Breitsohl and Sascha Ruhle 7. Perceptions of Age Diversity in Singapore: Implications for Managing a Diverse Workforce Stewart L. Arnold and Samantha Yue 8. Assessing Millennials in the South African Work Context Nico Martins and Ellen Martins 9. Are Millennials a Different Breed? Turkish Hospitality Sector Frontline Employees’ Intention to Stay Kivanc Inelmen, Isik U. Zeytinoglu and Duygu Uygur 10. Career Counseling for Millennials: Practioners’ Perspectives Linda M. Hite and Kimberly S. McDonald 11. Will Millennials Save the World through Work? International Generational Differences in the Relative Importance of Corporate Social Responsibility and Business Ethics to Turnover Intentions Rena Rasch and Brenda Kowske 12. Career Success in the Younger Generation Emma Parry, Julie Unite, Katharina Chudzikowski, Jon P. Briscoe and Yan Shen 13. Cultural Influences on Millennial MBA Students’ Career Goals: Evidence from 23 Countries Saba Colakoglu and Paula Caligiuri 14. Perceptions of Authority and Leadership: A Cross-national, Cross-generational Investigation Jennifer J. Deal, Sarah Stawiski, Laura M. Graves, William A. Gentry, Marian Ruderman and Todd J. Weber Index
£116.00
Edward Elgar Publishing Ltd The Psychology of the Recession on the Workplace
Book SynopsisThis highly regarded and timely book shows a significant increase in the mean levels of distress and dissatisfaction in the work place in recent years. With employers and employees still facing a continued period of uncertainty, a severe impact on employment relations is a continuing reality.Trade Review‘Two deep human needs are to master the world and to feel safe and secure. The Great Recession thwarted both needs for millions of people around the world. Cooper and Antoniou’s global team of scholars address the psychological, economic, social, and other dimensions of our current crisis while charting paths whereby we can again satisfy these needs. Let us rise above the crisis and follow Aristotle’s path to living well and faring well. This book offers a plan for doing so.’ -- James Campell Quick, The University of Texas at Arlington, USTable of ContentsContents: Foreword Lennart Levi Preface PART I: INDIVIDUAL HEALTH, STRESS AND WELL-BEING 1. Well-being Among Greeks and Immigrants Before and After the Current Financial Crisis Alexander-Stamatios Antoniou and Marina Dalla 2. Socioeconomic Adversity and Family Stressors in Relation to School Achievement Among Greek, Serbian and Albanian Students Alexander-Stamatios Antoniou, Marina Dalla, Ledi Kashahu, Dhori Karaj, George Michailidis and Evi Georgiadi 3. The Impact of the Recession and its Aftermath on Individual Health and Well-being Esther Greenglass, Zdravko Marjanovic and Lisa Fiksenbaum 4. Workaholism and Psychosocial Functioning: Individual, Family and Workplace Perspectives Diana Malinowska, Monika Trzebińska, Aleksandra Tokarz and Bruce D. Kirkcaldy 5. The Mark of Recession in the High-tech Industry: High Stress and Low Burnout Ayala Malach-Pines and Nurit Zaidman 6. The Adverse Effects of Recession-related Events on the Health and Well-being of Individuals Oi-Ling Siu 7. Temporary Employment, Quality of Working Life and Well-being Alfred F. Wagenaar, Michiel A.J. Kompier, Toon W. Taris and Irene L.D. Houtman PART II: JOB INSECURITY, JOB LOSS AND UNEMPLOYMENT 8. Economic Recession, Job Insecurity and Employee and Organizational Health Ronald Burke 9. The Psychology of Unemployment: Laying off People in a Recession Adrian Furnham 10. Perceiving and Responding to Job Insecurity: The Importance of Multilevel Contexts Lixin Jiang, Tahira Probst and Robert R. Sinclair 11. Unemployment and Mental Health Howard Kahn 12. The Effects of Not Working: A Psychological Framework for Understanding the Experience of Job Loss Ellen I. Shupe and Katelyn A. Buchholz PART III: SPECIFIC ISSUES IN RECESSION 13. Effects of the Recession on Psychological Contracts between Employers and Employees Donald A.J. Cable and Michael O’Driscoll 14. The Individual Afront the Antinomies of the Contemporary World Menelaos Givalos 15. The Psychological Effects of Restructuring Kathleen Otto, Thomas Rigotti and Gisela Mohr 16. Social Support in Times of Economic Stress Ewelina Smoktunowicz, Roman Cieslak and Charles C. Benight PART IV: WORK-FAMILY BALANCE/CONFLICT 17. The Dynamism of Balancing Work and Family in a Developing Society: Evidence from Taiwan Luo Lu 18. Low Income Families and Occupational Health: Implications of Economic Stress for Work-Family Conflict Research and Practice Robert R. Sinclair, Tahira Probst, Leslie B. Hammer and Meline M. Schaffer Index
£121.00
Edward Elgar Publishing Ltd The Handbook of Research on Top Management Teams
Book SynopsisThis Handbook presents original research and theory on executives, top management teams, and boards of directors and illustrates the vital importance of this field of study.Table of ContentsContents: Introduction Mason A. Carpenter PART I: DEFINITIONS OF TOP MANAGEMENT TEAMS 1. Alternate Configurations in Strategic Decision Making Carla D. Jones and Albert A. Cannella Jr. 2. In Search of the CEO’s Inner Circle and How it is Formed Ann C. Mooney and Allen C. Amason 3. Bringing Organizational Demography Back In: Time, Change, and Structure in Top Management Team Research Christine M. Beckman and M. Diane Burton PART II: PERSONALITIES AND PROFILES OF TOP EXECUTIVES 4. The Personality Profile of US Top Executives Andrew Sangster 5. Charismatic Leadership, Social Networks, and Goal Setting Among US and Chinese Executives Alexander D. Stajkovic, Mason A. Carpenter and Scott D. Graffin 6. Examining the Relationships between Top Management Team Psychological Characteristics, Transformational Leadership, and Business Unit Performance Suzanne J. Peterson and Zhen Zhang 7. Top Management Team Confidence Kevin D. Clark and Patrick G. Maggitti PART III: TMT EXPERIENCE AND STRATEGY 8. How Does TMT Prior Experience Shape Strategy? A Routine-based Framework Based on Evidence from Founding Teams Anne S. Miner, Yan Gong, Ted Baker and Jay O’Toole 9. Corporate Elite Career Experiences and Strategic Preferences: The Case of the Chinese Corporate Governance Reform Wm. Gerard Sanders and Anja Tuschke PART IV: HOW EXECUTIVE ACTIONS AFFECT STRATEGY, RIVALRY, AND ENTREPRENEURSHIP 10. A Practice Theory of Executive Leadership Groups: Dynamic Managerial Capabilities and the Multi-business Team Jeffrey A. Martin 11. The Joint Effect of Top Management Team Heterogeneity and Competitive Behavior on Stock Returns and Risk Margaret Hughes-Morgan, Walter J. Ferrier and Giuseppe (Joe) Labianca 12. Romeo, Juliet, and Shakespeare: Thematizing the Nexus of Strategic Leadership and Entrepreneurship Zeki Simsek, Ciaran Heavey, Smriti Prabhakar and M. Nesij Huvaj PART V: THE CONTEXT SURROUNDING CHANGES IN THE EXECUTIVE SUITE 13. The Scapegoating Premium: A Rational View of New CEO Compensation Andrew Ward, Allen C. Amason, Peggy M. Lee and Scott D. Graffin 14. CEO Leadership: A Research Agenda Yan (Anthea) Zhang 15. CEO Dismissal: The Role of the Broader Governance Context Joseph B. Beck and Margarethe F. Wiersema Index
£48.40
Edward Elgar Publishing Ltd Branded Lives The Production and Consumption of
Book SynopsisBranded Lives explores the increasingly popular concept of employee branding as a new form of employment relationship based on brand representation.Trade Review‘Branded Lives explodes the myth that a brand must, or even can stand for one unified, easily communicated message. While warning of the dangers of managing to preserve this myth, the book also celebrates the plurality of brand meanings generated by those employed to serve both the brand and the customer. I recommend reading this book in its entirety. If you are like me, your reading will bring a refreshing fullness to the experience of brands and branding and many new insights.’ -- Mary Jo Hatch, University of Virginia, USTable of ContentsContents: Preface Paul Willis 1. Introduction Matthew J. Brannan, Elizabeth Parsons and Vincenza Priola 2. Considering the ‘Bigger Picture’: Branding in Processes of Financialization and Market Capitalization Hugh Willmott 3. Be Who You Want To Be: Branding, Identity and the Desire for Authenticity Christopher Land and Scott Taylor 4. The Branded Self as Paradox: Polysemic Readings of Employee–Brand Identification Sandra Smith and Margo Buchanan-Oliver 5. The Trouble with Employer Branding: Resistance and Disillusionment at Avatar Jean Cushen 6. Internalizing the Brand? Identity Regulation and Resistance at Aqua-Tilt Stephanie Russell 7. Recruitment and Selection Practices, Person–Brand Fit and Soft Skills Gaps in Service Organizations: The Benefits of Institutionalized Informality Scott A. Hurrell and Dora Scholarios 8. The Brand I Call Home? Employee–Brand Appropriation at IKEA Veronika V. Tarnovskaya 9. Appropriating the Brand: Union Organizing in Front-line Service Work Melanie Simms 10. Employer Branding and Diversity: Foes or Friends? Martin R. Edwards and Elisabeth K. Kelan 11. Placing Branding within Organization Theory Matthew J. Brannan, Elizabeth Parsons and Vincenza Priola Index
£33.20
Edward Elgar Publishing Ltd Human Resource Management in the Nonprofit Sector
Book SynopsisThis impressive book assembles the latest research findings and thinking on the management of voluntary/nonprofit sector organizations and the effective utilization of both paid staff and volunteers.Trade ReviewThis volume addresses on several important topics that influence HRM in the nonprofit sector. By providing rich context and linking research to practice, it creates a foundation for those interested in advancing the art and science of human resources in voluntary organizations. --Gary R. Kirk, Virginia TechTable of ContentsContents: PART I: SETTING THE STAGE: HUMAN RESOURCE MANAGEMENT IN THE NONPROFIT SECTOR 1. Human Resource Management in the Nonprofit Sector: Setting the Stage Ronald J. Burke 2. HRM in the Voluntary Sector Ian Cunningham 3. The Roles Nonprofit Organizations Play in Society in the United States Susan M. Chandler and Morgen Johansen PART II: HUMAN RESOURCE MANAGEMENT AND NONPROFIT EFFECTIVENESS 4. Reviewing the Literature on Leadership in Nonprofit Organizations John C. Ronquillo, Whitney E. Hein and Heather L. Carpenter 5. Nine Empirical Guidelines for Top Leadership Teams in Nonprofit Organizations Chris W. Coultas, Breanne Kindel, Stephanie Zajac and Eduardo Salas 6. The Heart of the Organization: Developing the Nonprofit Brand Stacy Landreth Grau and Susan Bardi Kleiser 7. Nonprofit Brands and Brand Management Nathalie Laidler-Kylander 8. Enhancing Learning and Skill Development Among Paid Staff and Volunteers in Nonprofit Organizations Jeannette Blackmar and Kelly LeRoux 9. Effectively Leading a Diverse Nonprofit Workforce Joy Jones and Dail Fields 10. Organizational Change in Nonprofit Organizations: Implications for Human Resource Management Thomas R. Packard PART III: DEVELOPING HUMAN RESOURCE MANAGEMENT SKILLS 11. University-based Education Programs in Nonprofit Management and Philanthropic Studies: Current State of the Field and Future Directions Roseanne Mirabella and Mary McDonald Index
£105.00
Edward Elgar Publishing Ltd Human Resource Management in the Public Sector
Book SynopsisThis insightful book presents current thinking and research evidence on the role of human resource management policies and practices in increasing service quality, efficiency and organizational effectiveness in the public sector.Trade ReviewAn impressive collection of authoritative treatments of major current and ongoing topics in public sector human resource management, provided by both well-established experts and up-and-coming scholars who are becoming leaders in the field. A valuable resource for courses on the topic and an important reference for scholars and those seeking to maintain expert knowledge about it. --Hal G. Rainey, The University of GeorgiaTable of ContentsContents: 1. The Importance of Human Resource Management in the Public Sector, Future Challenges and the Relevance of the Current Collection Ronald J. Burke, Amanda F. Allisey and Andrew J. Noblet PART I: APPROACHES TO HUMAN RESOURCE MANAGEMENT IN THE PUBLIC SECTOR 2. The Distinctiveness of Human Resource Management in the Public Sector Catherine Truss 3. Human Resource Management in the Public Sector in Developing Countries Christopher J. Rees PART II: ASSESSING AND ADDRESSING THE HEALTH AND WELL-BEING OF PUBLIC SECTOR EMPLOYEES 4. Psychosocial Risk Factors for Stress and Stress Claim Differences between the Public and Private Sectors Tessa S. Bailey, Sarven S. McLinton and Maureen F. Dollard 5. Building More Supportive and Inclusive Public Sector Working Environments: A Case Study from the Australian Community Health Sector Andrew J. Noblet, Kathryn Page and Tony LaMontagne 6. Work Engagement Among Public and Private Sector Dentists Arnold B. Bakker and Jari J. Hakanen 7. Emotional Labor, Job Satisfaction and Burnout: How Each Affects the Other Mary E. Guy and Meredith A. Newman PART III: HUMAN RESOURCE MANAGEMENT CHALLENGES IN THE PUBLIC SECTOR 8. Management and Leadership Development in Public Service Organizations Patrick McGurk 9. Employee Turnover in Public Agencies: Examining the Extent and Correlates Mark Bradbury, Jessica E. Sowa and J. Edward Kellough 10. Managing Human Resources in the Public Sector During Economic Downturn Parbudyal Singh and Ronald J. Burke 11. Motivation, Job Satisfaction and Retention/Turnover in the Public Sector Wouter Vandenabeele 12. Trade Unions and Organizational Change in the Public Sector: The New Politics of Public Sector Industrial Relations Miguel Martínez Lucio PART IV: HUMAN RESOURCE MANAGEMENT PRACTICES AND PUBLIC SECTOR PERFORMANCE 13. High Performance Work Systems, Performance Management and Employee Participation in the Public Sector Pauline Stanton and Karen Manning 14. Human Resource Management and Public Organizational Performance: Educational Outcomes in the Netherlands Laurence J. O’Toole (Jr), René Torenvlied, Agnes Akkerman and Kenneth J. Meier 15. Case Study of ‘Peak Performing’ Public Sector Units and Successful Change Efforts Michela Arnaboldi and Giovanni Azzone 16. Public Sector Human Resource Management Education in the United States: Contemporary Challenges and Opportunities for Performance Improvement Jared J. Llorens Index
£121.00
Edward Elgar Publishing Ltd The International Handbook of Labour Unions
Book SynopsisThis insightful Handbook examines how labour unions across the world have experienced and responded to the growth of neo-liberalism.Trade Review’Gall, Wilkinson, and Hurd have produced an impressive collection of scholarly essays on labour's responses to neoliberalism. The International Handbook of Labour Unions provides policymakers, analysts, academics, researchers, and advanced students a compelling framework and key insights in identifying the dilemmas facing labour in the ages of globalisation. -- Edward Webster, University of the Witwatersrand, South AfricaTable of ContentsContents: 1. Labour Unionism and Neo-liberalism Gregor Gall, Richard Hurd and Adrian Wilkinson 2. Theories of Collective Action and Union Power John Kelly 3. Union Renewal: Objective Circumstances and Social Action Pauline Dibben and Geoffrey Wood 4. Pragmatism, Ideology or Politics? Unions’ and Workers’ Responses to the Imposition of Neo-liberalism in Argentina Maurizio Atzeni and Pablo Ghigliani 5. Neo-liberal Evolution and Union Responses in Australia David Peetz and Janis Bailey 6. Britain: How Neo-liberalism Cut Unions Down to Size John McIlroy 7. Unions in China in a Period of Marketisation Fang Lee Cooke 8. France: Union Responses to Neo-liberalism Sylvie Contrepois 9. German Unions Facing Neo-liberalism: Between Resistance and Accommodation Heiner Dribbusch and Thorsten Schulten 10. India, Neo-liberalism and Union Responses – Unfinished Business and Protracted Struggles Ernesto Noronha and David Beale 11. Russian Unions After Communism: A Study in Subordination Sarah Ashwin 12. Neo-liberalism, Union Responses and the Transformation of the South Korean Labour Movement Dae-oup Chang 13. Unions Facing and Suffering Neo-liberalism in the United States Bob Bruno 14. The Crisis of Neo-liberalism and the American Labour Movement Richard L. Trumka 15. Interaction between Labour Unions and Social Movements in Responding to Neo-liberalism Bill Fletcher Jr 16. Unions, Globalisation and Internationalism: Results and Prospects Ronaldo Munck 17. A Future for the Labour Movement? Lowell Turner Index
£49.35
Edward Elgar Publishing Ltd International Handbook on Diversity Management at
Book SynopsisManaging and developing diversity is on the political and business agenda in many countries;Trade ReviewAn exemplary work, the second edition of this Handbook is extraordinary in its recognition of the complexities of diversity management under conditions of globalization. Addressing diversity as a transnational force while maintaining an intra-national focus allows the collection of chapters to offer a processual understanding of population flows and, concurrently, a clear understanding of the diversity of diversity - institutionally and demographically - and its changing patterns over time. Altogether the book excels in fulfilling its conceptual claims for understanding diversity management at work: contextually, relationally and dynamically.'--Marta B. Calás, University of Massachusetts, Amherst, US'By covering the diversity practices in 14 different countries this Handbook makes evident the need to consider diversity management from a global and local standpoint. What is legal and standard practice towards equality in one country can be viewed as discriminative and unlawful just across the border. With such complex reality, the authors of this book make an incredible job of providing the reader with detailed and useful information on how to approach diversity "glocally" (that is, in multiple geographies). The book, in a way, is a global travel guide for diversity management that benefits both business managers and HR practitioners operating in the international arena.'--Simon L. Dolan, ESADE Business School, Spain and Editor-in-Chief, Cross Cultural Management: An International Journal'In the second edition of the International Handbook on Diversity Management at Work, Alain Klarsfeld and his co-editors have once again brought together an impressive group of authors to provide unique, timely, and valuable information regarding diversity management around the world. This will be my go-to source for learning how different countries are addressing diversity issues. The volume will be a very useful resource for scholars, policy-makers, consultants, and business leaders interested in diversity and equality.'--Bernardo M. Ferdman, Alliant International University, US and Editor, Diversity at Work: The Practice of Inclusion'This second edition contains 14 countries as opposed to 16 in the first edition, but is essentially different as it not only includes updates for the countries in common, but also six new ones including Australia, Finland, Japan, New Zealand, Nigeria and Russia. It is, therefore, essentially a complement to the first edition. The editors suggest that one of the most significant effects of globalization has been to widen the scope of diversity management as workforces are becoming more diverse, with migrants posing a particular challenge in some countries. Examination at national level is crucial as anti-discrimination legislation and its implementation vary from country to country, especially with respect to whether or not positive discrimination is a feature. Above all the picture is changing over time. Hence the need for this new edition.'--Peter J. Sloane, Swansea University, UK and Flinders University, AustraliaTable of ContentsContents: Introduction: Equality and Diversity in 14 Countries: Analysis and Summary Alain Klarsfeld, Lize Booysen, Eddy Ng, Ian Roper and Ahu Tatli 1. Equal Access to the Opportunities Available? Equity and Diversity Laws and Policies in Australia Glenda Strachan, Erica French and John Burgess 2. Equal Treatment in Austria: Current Practices and Challenges Roswitha Hofmann and Regine Bendl 3. A Review of Two Decades of Employment Equity in Canada: Progress and Propositions Eddy Ng, Rana Haq and Diane-Gabrielle Tremblay 4. Equality and Diversity in Finland. From Separate to Intertwined Concepts Jonna Louvrier and Annamari Tuori 5. Equality and Diversity in Years of Crisis in France Anne-Françoise Bender, Alain Klarsfeld and Jacqueline Laufer 6. Equality and Diversity in India: Public versus Private Sector Approaches to Managing Diversity in Indian Organizations Rana Haq 7. Moving Societies and Immobile Organizational Practices. The Winding Road of Diversity Management in Italy Annalisa Murgia and Barbara Poggio 8. Japan: Progress Towards Diversity and Equality in Employment Vera Mackie, Kaori Okano and Kirsti Rawstron 9. Laws, Policies and Practices of Diversity Management in The Netherlands Revisited Inge Bleijenbergh, Marloes van Engen, Ashley Terlouw and René Schalk 10. Equality and Diversity in Aotearoa (New Zealand) Irene Ryan, Katherine Ravenswood and Judith Pringle 11. Equality, Diversity and Inclusion in Nigeria: Historical Context and Emerging Issues Ifedapo Adeleye, Doyin Atewologun and Olusegun Matanmi 13. Employment Equality and Diversity Management in a Russian Context Fiona Colgan, Aidan McKearney, Elena Bokovikova, Sofya Kosheleva and Elena Zavyalova 14. New Developments in Employment Equity and Diversity Management in South Africa Lize A.E Booysen and Stella M. Nkomo 15. Recent Developments in the Equality and Diversity Agenda in the UK: The ‘Big Society’ under Austerity Ian Roper and Ahu Tatli Index
£151.00
John Wiley & Sons Inc A Handbook of Structured Experiences for Human
Book SynopsisJossey-Bass/Pfeiffer is actively engaged in publishing insightful human resource development (HRD) materials. The organization has earned an international reputation as the leading source of practical resources that are immediatley useful to today''s consultants, trainers, facilitators, and managers in a variety of industries. All materials are designed by practicing professionals who are continually experimenting with new techniques. Thus, readers and users benefit from the fresh and thoughtful approach that underlies Jossey-Bass/ Pfeiffer''s experientially-based materials, books, workbooks, instruments, and other learning resources and programs. This broad range of products is designed to help human resource practitioners increase individual, group, and organizational effectiveness and provide a varity of training and intervention technologies as well as background in the field.
£25.64
John Wiley & Sons Inc The Encyclopedia of Group Activities 150 Practica
Book SynopsisFeatures 150 activities that provide just the right "pick-me-up" for any workshop, conference, course, or training program. This book includes activities that help: foster interaction; begin sessions with impact; stimulate creative thinking; challenge basic assumptions; illustrate new concepts; and, re-energize participants.
£85.50
John Wiley & Sons Inc The Annual Developing Human Resources
Book SynopsisAn essential guide to HR practices and policies Human Resources is a constantly evolving field, with policies, regulations, applicable laws, and even company policies changing every day. Staying current with the latest in the field can quickly become a full-time job, pulling information from multiple, often difficult-to-parse sources. The 1993 Annual: Developing Human Resources does the work for you, compiling the year''s most important information into a single, easily-referenced volume. An essential update on the field''s most recent changes and new practices, this book deserves a place on the shelf of every Human Resources manager.Table of ContentsPreface General Introduction Structured Experiences A Note to My Teammate: Positive Feedback Career Visioning: Strategic Problem Solving Time Flies: Negotiating Personal Effectiveness Through Assertion Yours, Mine, and Ours: Clarifying Team Responsibilities People Are Electric: Understanding Heuristics in the Creative Process The Real Meaning: Creative Problem Solving Stating the Issue: Practicing "Ownership" Organizational Structures: A Simulation The Hundredth Monkey: Shared Mind-Sets International Equity Claims Department: Designing Work Color Me: Getting Acquainted Zodiac for Trainers: Determining Competencies Instrumentation Consulting-Style Inventory: A Tool for Consultants and Others in Helping Roles Cultural Context Inventory: The Effects of Culture on Behavior and Work Style Empowerment Readiness Survey: Foundations for Total Quality Strategic Leadership Styles Instrument Professional Development The Dunn and Dunn Model of Learning Styles: Addressing Learner Diversity How to Make New Employee Orientation a Success Managing and Motivating the Culturally Diverse Workforce The Effective Use of Humor in HRD The Initial Interview: Assessing Client Needs Growing By Leaps and Bounds: Management Development Through Key Growth Experiences Sexual Differences in the Workplace: The Need for Training Stress-Management Training for the Nineties
£36.09
John Wiley & Sons Inc Secrets to Enliven Learning
Book SynopsisCustom training materials made easy! You will flawlessly design your own distinctive training materialswith this practical, easy-reading handbook. Petit invites you intoher remarkable book with encouraging words: You''ll find that beingextraordinary rather than ordinary is easier than you think! and Ifyou make mistakes, consider them ordinary events on the road toextraordinary results. She''s right. We guarantee that your resultswith this book will exceed any of your expectations. Motivate your trainees with training materials that: * Capture attention * Highlight the important information * Relate ideas logically...and much more! You get checklists, you get exercises, you get models, games,samples, and references. Petit teaches the value of economicaldesigns--Fill the learner, not the page, she writes--and simplewords--Collect plain words and spAnd them wisely. With irresistable verve, Petit introduces you to the 3 Ps ofsuccessful trainiTable of ContentsOverview Section I: Preparation Module 1. First Impression: Making Sure the Cover Beckons Module 2. Atmospheric Conditions: Fostering a Positive LearningEnvironment Module 3. An Ovation for Motivation: Offering Incentives ToLearn Module 4. Show the Way: Guiding with Clear Instructions Section III: Presentation Module 5. Looking Good: Using Appearance To Aid Comprehension Module 6. Watch Your Language: Using FriAndly, Energetic,Understanding Words Module 7: Set the Sequence: Arranging Content for OptimalLearning Module 8. Word Plays: Using Words Creatively To Reinforce,Emphasize, Enliven Learning Section III: Practice Module 9. Topple Test Tension: Dispelling Anxiety to PromoteLearning Module 10. Variety Pack: Offering Practice Activities Bibliography
£33.24
John Wiley & Sons Inc Managing Globalization in the Age of
Book SynopsisAn insightful exploration of globalism, trade, and economics As the world grows increasingly connected, globalization becomes an increasingly complex paradigm to manage. Managing Globalization in the Age of Interdependence presents a complete study of globalization as both a phenomenon and a business model, and provides practical guidance for moving forward amidst economic uncertainty. Global trade is examined in the context of differing ideologies, varying strengths of leadership, different economic realities, as well as from the purely academic sense through a discussion about the convergence of the supply-side and the demand-side.
£29.44
John Wiley & Sons Inc Managing Stress
Book SynopsisThis guide to the symptoms and treatment of stress at work is designed to help professionals identify stress-related problems in clients and in themselves so that they can react before they become ill or depressed.Table of Contents1. What is stress? 2. How stressed are you? 3. What causes too much stress? - the Environment. 5. Managing your environment. 6. What causes too much stress? - you yourself. 7. Managing yourself. 8. Conclusion.
£33.20
Edward Elgar Wellbeing at Work in a Turbulent Era
Book Synopsis
£110.00
Edward Elgar Publishing Ltd The Global Challenge
Book SynopsisTrade Review‘The Global Challenge offers key insights to how successful multinationals integrate Sustainability into their Business models and the role that Human Resources play to support this advancing space.’ -- Charise Le, Chief Human Resource Officer, Schneider Electric‘At a time when globalization seems at a crossroads, The Global Challenge provides a timely and comprehensive analysis of leaders’ multifaceted organizational and people management responsibilities as they navigate, shape—and adapt to—an ever changing political, economic, and social landscape. Packed with a wealth of corporate examples and cases across many industries and countries, this book is a must-read for students, educators, corporate decision-makers, and global professionals more broadly, aiming to understand the workings and talent challenges of global organizations.’ -- Sebastian Reiche, IESE Business School, Spain‘The most successful global companies are the ones that get the best out of their people. But the challenges in doing this have never been more acute. This new edition of The Global Challenge provides you with a detailed guide to hiring, enabling and motivating a diverse workforce from around the world. Packed with up-to-date case studies of old-world and new-world companies, it provides you with a strong theoretical background on managing people across borders as well as useful practical advice.’ -- Julian Birkinshaw, London Business School, UK‘The authors have done a stellar job in presenting the complexities and challenges posed in managing across countries and within countries in the 21st century. Useful reading for all who seek to better understand these dynamics and processes to heighten organizational performance.’ -- Rosalie Tung, Simon Fraser University, Canada‘The authors of The Global Challenge are amongst the great names of international business and international human resource management scholars. The book reflects their close and frequent contact with leading international businesses and addresses the issues that such businesses face, including examples and exercises drawn from life. A great combination of academic analysis and practical reality.’ -- Chris Brewster, Henley Business School, UKTable of ContentsContents: Preface to the Fourth Edition 1. Introduction to The Global Challenge 2. Understanding local context 3. Enhancing global integration 4. Enhancing coordination 5. Constructing social architecture 6. Acquiring global talent 7. Global performance management 8. Global leadership development 9. Harnessing diversity in teams and organizations 10. Managing global mobility 11. Facilitating change in multinational organizations 12. Sharing and creating knowledge 13. Forging cross-border mergers 14. Promoting sustainability 15. References Index
£150.00
Edward Elgar Publishing Ltd The Global Challenge
Book SynopsisTrade Review‘The Global Challenge offers key insights to how successful multinationals integrate Sustainability into their Business models and the role that Human Resources play to support this advancing space.’ -- Charise Le, Chief Human Resource Officer, Schneider Electric‘At a time when globalization seems at a crossroads, The Global Challenge provides a timely and comprehensive analysis of leaders’ multifaceted organizational and people management responsibilities as they navigate, shape—and adapt to—an ever changing political, economic, and social landscape. Packed with a wealth of corporate examples and cases across many industries and countries, this book is a must-read for students, educators, corporate decision-makers, and global professionals more broadly, aiming to understand the workings and talent challenges of global organizations.’ -- Sebastian Reiche, IESE Business School, Spain‘The most successful global companies are the ones that get the best out of their people. But the challenges in doing this have never been more acute. This new edition of The Global Challenge provides you with a detailed guide to hiring, enabling and motivating a diverse workforce from around the world. Packed with up-to-date case studies of old-world and new-world companies, it provides you with a strong theoretical background on managing people across borders as well as useful practical advice.’ -- Julian Birkinshaw, London Business School, UK‘The authors have done a stellar job in presenting the complexities and challenges posed in managing across countries and within countries in the 21st century. Useful reading for all who seek to better understand these dynamics and processes to heighten organizational performance.’ -- Rosalie Tung, Simon Fraser University, Canada‘The authors of The Global Challenge are amongst the great names of international business and international human resource management scholars. The book reflects their close and frequent contact with leading international businesses and addresses the issues that such businesses face, including examples and exercises drawn from life. A great combination of academic analysis and practical reality.’ -- Chris Brewster, Henley Business School, UKTable of ContentsContents: Preface to the Fourth Edition 1. Introduction to The Global Challenge 2. Understanding local context 3. Enhancing global integration 4. Enhancing coordination 5. Constructing social architecture 6. Acquiring global talent 7. Global performance management 8. Global leadership development 9. Harnessing diversity in teams and organizations 10. Managing global mobility 11. Facilitating change in multinational organizations 12. Sharing and creating knowledge 13. Forging cross-border mergers 14. Promoting sustainability 15. References Index
£37.05
Edward Elgar Publishing Ltd Personnel Management in Secret Service
Book SynopsisTrade Review‘It’s no secret organizational scholars have not paid enough attention to the more hidden organizations in our world, but Personnel Management in Secret Service Organizations blows the cover (in a good way) of the people at the heart of these clandestine agencies. The authors not-so-covertly apply their tradecraft about personnel management to undercover workers like spies, intelligence officers/analysts, and secret agents. The result is a fascinating and insightful intelligence report about these unique occupations and their historical/contemporary relevance.’ -- Craig R. Scott, The University of Texas at Austin, US‘This book provides a fascinating glimpse behind the curtain into the secret world of spies, viewed through the lens of personnel management. Based mainly on the biographies or autobiographies of former intelligence workers in a wide variety of agencies, it provides a valuable addition to the intelligence studies literature whilst opening up new vistas in management and organization studies. A highly readable, innovative and informative study which will appeal to a wide audience of academics and non-academics alike.’ -- Christopher Grey, Emeritus Professor of Organization Studies, Royal Holloway, University of London, UKTable of ContentsContents: List of intelligence officers and agents List of secret service organizations 1. The study 2. Getting selected 3. Recruitment processes 4. The Office 5. Training 6. Line management 7. Rewards and sanctions 8. Termination 9. Personnel management in secret service organizations (compared with standard organizations) References Index
£75.00
Edward Elgar Publishing Ltd Handbook on HR Process Research
Book SynopsisThis forward-thinking Handbook explores cutting-edge research on how employees within firms should be managed in order to increase their wellbeing and performance.Trade Review‘Practitioners and scholars alike have long sought to understand how human resource management affects employee and organizational outcomes. HRM process theories help to address this enigmatic question. This edited volume is dedicated to unpacking relevant attribution and HRM system strength theories, with commentary from world-leading scholars. Through insightful theorizing and promising empirical evidence, conceptual and methodological questions pertinent to employees, line managers, organization leaders, and HR professionals are raised and addressed, setting the stage for exciting future research and practice.‘Table of ContentsContents: 1 Introduction to human resource management process 1 Charmi Patel, Huadong Yang and Karin Sanders PART I THE STATE OF HR PROCESS RESEARCH 2 HR attributions: a critical review and research agenda 8 Rebecca Hewett 3 HR strength: past, current and future research 28 Karin Sanders, Timothy C. Bednall and Huadong Yang 4 Perceptions of HRM: When do we differ in perceptions? When is it meaningful to assess such differences? 47 Yvonne G.T. van Rossenberg PART II NEW APPLICATIONS 5 Team leaders’ HR attributions and their implications on teams and employee-level outcomes 71 Yucheng Zhang, Zhiling Wang and Xin Wei 6 Putting perceived HR credibility into the HRM process picture: insights from the elaboration likelihood model 84 Xiaobei Li 7 HRM system strength implementation: a multi-actor process perspective 100 Anna Bos-Nehles, Jordi Trullen and Mireia Valverde 8 The hard problem: human resource management and performance 116 Keith Townsend, Kenneth Cafferkey, Tony Dundon and Safa Riaz 9 Employee attributions of talent management 133 Adelle Bish, Helen Shipton and Frances Jorgensen 10 Change within organizations: an attributional lens 146 Karin Sanders and Alannah Rafferty PART III STRENGTHS, WEAKNESSES AND FUTURE DIRECTIONS 11 Reflections on the HR landscape 163 Cheri Ostroff 12 The role of line managers in the HRM process 178 David E. Guest Index
£36.05
Edward Elgar Publishing Ltd Understanding Careers Around the Globe
Book SynopsisTrade Review‘This book is a 'must' for anyone wanting to understand contemporary careers in a global context - whoever you are and wherever you may be. Drawing on the expertise of a truly global team of experts, it invites us to engage with careers in twenty different countries interweaving individual, organisational, industry and national perspectives. Theoretically innovative, empirically rigorous and very well written it is a pleasure to read. Enjoy!’ -- Julia Richardson, Curtin University, AustraliaTable of ContentsContents: PART I THE LAY OF THE LAND 1 Careers: what they are and how to look at them 2 Wolfgang Mayrhofer, Jon Briscoe, Michael Dickmann, Douglas T. Hall and Emma Parry 2 One, two, many ways – a hands-on guide to how to navigate this book 9 Wolfgang Mayrhofer, Jon Briscoe, Michael Dickmann, Douglas T. Hall and Emma Parry PART II PERSONAL CHARACTERISTICS 3 Walking a tightrope – the fulfillment of psychological needs in a self-determined two-job situation in Germany 15 Nanni Schleicher and Florian Schramm 4 Leonardo da Vinci’s spirit: a career story of an Italian creative entrepreneur 25 Silvia Bagdadli and Martina Gianecchini 5 Agency and structure in career-related decisions: an example from the financial crisis in Portugal 36 Silvia Dello Russo and Henrique Duarte 6 Crises and digitalization: your skills are unlimited, just discover them! Individual skills and their discovery in times of turbulence 47 K. Övgü Çakmak-Otluoğlu PART III STABILITY AND CHANGE 7 Career reinvention in Russia 56 Konstantin Korotov, Svetlana N. Khapova and Evgenia I. Lysova 8 Career inaction in Belgium: when you want to make a career change, but you just … don’t 64 Nicky Dries and Marijke Verbruggen 9 Career resilience in times of financial crisis in Greece 73 Leda Panayotopoulou 10 Change and continuity of career ecosystems for a parent company and foreign subsidiary in Japan 81 Chikae Naito and Mami Taniguchi 11 Career conditions in Pakistan: “apna banda” and career growth 92 Noreen Saher 12 Family as an anchor during career transition: a case from India 101 Akhila Veldandi, Sushanta Kumar Mishra and Richa Saxena PART IV BOUNDARIES AND BORDERS 13 The Canadian Mosaic lives on: supporting immigrants in transitioning to the local labour market 111 Rick Cotton and Mila Lazarova 14 A carpenter yesterday, an electronics technician today: a Syrian refugee’s career transition and subjective career success upon entering the German labour market 121 Maike Andresen and Svenja Rosseburg 15 Careers in turbulent environments: the impact of ‘Brexit’ on career motivations and behaviour in the United Kingdom 131 Michael Dickmann, Emma Parry and Katharina Chudzikowski 16 Back to the motherland: careers of Nigeria’s returning diasporas 142 Furo Bakare, Yetunde Anibaba and Ifedapo Adeleye PART V GENDER 17 Facing sexism in her way to the top: from “struggling alone” to “institutional support” in Argentina 152 Pamela A. Suzanne and Vanesa Vidal 18 Against all odds: a career success story of a woman of lower-class origin in Austria 162 Lea Katharina Reiss, Petra Eggenhofer-Rehart, Wolfgang Mayrhofer and Astrid Reichel 19 Gender and academic careers in Ireland: towards greater gender equality 172 Janine Bosak and Pat O’Connor PART VI GENERATIONS 20 To retire or not to retire? Teachers’ motivation to work in post-retirement in Lithuania 183 Bernadeta Goštautaitė and Virginija Putnaitė 21 ‘Old’ and ‘new’, now and then – reflections on four careers in Switzerland 192 Martin Gubler 22 A hundred years of solitude and fight: careers in Slovakia across three generations in Central and Eastern Europe 203 Sonia Ferencikova PART VII ORGANIZATIONS 23 Career coaching athletes: a career intervention for a specialized career in Australia 214 Narelle Hess and Denise Jepsen 24 What attracts young people today? Insights from Mexico 222 Sergio Madero Gómez and José Luis Montes Martínez 25 Career success through horizontal career transitions: an example from a Norwegian organization 231 Bryndís Steindórsdóttir and Anders Dysvik 26 Talent management: exclusive career management in inclusive Finland 240 Adam Smale Index 248
£95.00
Edward Elgar Publishing The Elgar Companion to Human Resource Management Beyond the Sustainable Development Goals
£205.00
Edward Elgar Publishing Ltd Handbook of Research Methods in Careers
Book SynopsisTrade Review‘Comprised of fifteen erudite articles organized into three major sections, Handbook of Research Methods in Careers must be considered an unreservedly recommended and core addition to personal, professional, corporate, college and university library Human Resources & Personnel Management reference collections and supplemental studies curriculums.’ -- James A Cox, Midwest Book Review'The Handbook of Research Methods in Careers is a marvel! Editors Wendy Murphy and Jennifer Tosti-Kharas have cleverly organized insights from leading scholars in the careers field to provide a road-map for conducting meaningful research. Each chapter highlights key research issues ranging from how to conduct in-depth interviews to text mining to measuring career constructs. This first-of-its-kind Handbook offers actionable advice on how to avoid errors, details best practices, and discusses innovations in studying careers. The Handbook of Research Methods in Careers is a thought-provoking volume that new and experienced scholars will return to again and again for its comprehensive coverage and realistic recommendations on how to conduct high-quality research.' -- Sherry E. Sullivan, Bowling Green State University, US'The careers field encompasses a broad scholarly territory, spanning many disciplines in the social sciences. The methodologies employed in this literature cover a correspondingly broad landscape, from large-scale multi-country surveys to the closely-analyzed accounts of individual narratives and using techniques both quantitative and qualitative, cross-sectional and longitudinal. This book will be a valuable resource for careers scholars. It tells stories about doing career research, it instructs the reader in a wide range of career research methodologies, and it encourages researchers both recently-arrived in the field and long-established to try approaches that are new to them. Like all good accounts, its authors talk about both their successes and their failures, providing wonderful examples of research from which we can all learn. The careers field has been waiting for a book about research methods for a long time, so it is good to see that it has at last arrived.' -- Hugh Gunz, University of Toronto, CanadaTable of ContentsContents: Introduction to the Handbook of Research Methods in Careers 1 Wendy Murphy and Jennifer Tosti-Kharas 1 Mapping methods in careers research: a review and future research agenda 9 Jos Akkermans, Colin I.S.G. Lee, Sanne Nijs, Aimilia Mylona, and Janneke K. Oostrom PART I MEASUREMENT AND DESIGN 2 Constructs in careers research: an overview of the multiple constructs and challenges in the careers domain 34 Yehuda Baruch 3 The 5C Group: developing and sustaining a cross-cultural team 55 Jon P. Briscoe, Michael Dickmann, Douglas T. Hall, Emma Parry, and Wolfgang Mayrhofer 4 Managing a mega-project to explore and enhance careers: insights from Global Entrepreneurial Talent Management 3 73 Alison Pearce, Brian Harney, Mark Bailey, Katarzyna Dziewanowska, Janine Bosak, Peter Pease, Brenda Stalker, Dimitra Skoumpopoulou, Paul Doyle, Samuel Clegg, Alireza Shokri, Suzanne Crane, Susan O’Donnell, Rose Quan, Ilsang Ko, Katarina K. Mihelič, Robert Kaše, Matej Černe, Julie Brückner, John McMackin, Szu-Hsin Wu, Jose Aldo Valencia Hernandez, and Huan Sun 5 Career decision making 103 Gregory Hennessy and Jeffrey Yip 6 Designing and studying mentoring programs: review and discussion 120 Rajashi Ghosh and Ague Manongsong PART II QUANTITATIVE METHODS 7 Text mining in career studies: generating insights from unstructured textual data 139 Open Access Chapter Vladimer B. Kobayashi, Stefan T. Mol, Jarno Vrolijk and Gábor Kismihók 8 Only time will tell: conducting longitudinal research on careers 164 Shoshana R. Dobrow and Hannah Weisman 9 The role of social networks in contemporary careers 191 Jessica R. Methot and Scott E. Seibert 10 Multilevel modeling for careers research 210 Bert Schreurs, Joeri Hofmans and Bart Wille PART III QUALITATIVE AND MIXED METHODS 11 Engaging grounded theory research to study careers: attending to the relational tensions 236 Kerry Roberts Gibson and Danna Greenberg 12 Using in-depth interviews in careers research 255 Suzanne C. de Janasz and A. Julie Katz 13 Careers, identities and institutions: the promise of narrative analysis 267 Holly Slay Ferraro 14 Qualitative and quantitative examination of metaphorical language use in career-life preparedness 283 Allison Creed and Susan Nacey 15 Mixed methods in careers research: contradictory paradigms or desired approach? 299 Jelena Zikic and Viktoriya Voloshyna Index
£38.90
Edward Elgar Publishing Ltd Happimetrics
Book SynopsisTrade Review‘Gloor (MIT) draws on AI technology to research and analyze employee happiness and performance. He first clarifies fundamental concepts and the personal and social network structures within work environments. Essentially, he redefines aspects of organizational behavior and psychology and relates them to well-known business concepts like collaboration, and also to relatively unique ideas such as entanglement. The second half of the book moves into slightly more technical discussions of measurement, collection, analysis, data visualization, and the AI/KM tools that can be leveraged, but it never strays far from the fundamental and ultimate concept of personal and organizational well-being. Along the way, Gloor presents interesting, timely, and practical supporting materials and reinforces his concepts with quotes from Dostoevsky all the way to Freddie Mercury. Gloor's book is highly readable, interesting, and at times entertaining, enabling the reader to quickly grasp his concepts. The subject matter is also very timely in the face of the recent pandemic and the transition, in many cases, to a partial virtual working environment.’ -- A. Pantelides, Choice MagazineTable of ContentsContents: 1. Introduction to happimetrics: leveraging artificial intelligence to untangle the surprising link between ethics, happiness and business success PART I PRINCIPLES OF GROUPFLOW 2. What is groupflow? 3. The influence of morality on emotions 4. Building blocks of happiness 5. Virtual tribes 6. Beeflow, antflow and leechflow 7. Entanglement is more than collaboration 8. Creating entangled collaborative innovation networks 9. Virtual mirroring 10. Steps to entanglement PART II MEASURING GROUPFLOW 11. AI makes emotions measurable by aggregating the wisdom of the crowd 12. AI-based interaction analysis between humans (and other living creatures) 13. Measuring social network structure 14. Measuring emotions 15. Measuring moral values from facial expressions 16. Measuring moral values from email 17. Measuring influence through quoting novel words 18. Measuring entanglement 19. Measuring tribes 20. Building a social compass Epilogue: from collective intelligence to collective wisdom References Index
£28.95
Edward Elgar Publishing Field Guide to Researching Employment and
Book SynopsisThe field of employment and industrial relations explores a myriad of complex topics, themes and phenomena, and this book provides a guide for researching this fascinating area. Investigating micro-, meso-, macro- and cross-national forms of analysis, it is a crucial toolkit for researchers to consult in their studies.
£105.00
Edward Elgar Publishing Ltd Job Insecurity Precarious Employment and Burnout
Book SynopsisTrade Review‘This volume makes an excellent contribution to the study of human and societal core issues such as job insecurity, precarious employment and burnout. All of them are lasting phenomena and currently represent critical challenges for scientists, professionals and policy makers.’ -- José M. Peiró, University of Valencia, Spain‘Nele De Cuyper, Eva Selenko, Martin Euwema, and Wilmar Schaufeli have given us a remarkable book in which some of the leading scholars on job insecurity, precarious employment, and burnout look back at extant literature but also look ahead and reflect on what the future of employment will look like. The chapters in this timely and much needed book, while honoring the work and scholarship of Hans De Witte, one of the leading authors of our times in organizational psychology, will nudge you into asking bigger questions and equip you with ideas and tools to understand (and hopefully improve!) the lives of workers in the 21st century.’ -- Andrea Bazzoli, Baruch College, City University of New York, USTable of ContentsContents: Introduction: Facts and fables in work psychology: a critical interrogation and future proofing of job insecurity, precarious employment and burnout 1 Nele De Cuyper, Eva Selenko, Martin Euwema, & Wilmar Schaufeli PART I JOB INSECURITY: LOOKING BACK 1 Job insecurity, job security, job future ambiguity? Oh my… A new step towards conceptual clarity 12 Gabriel Fischmann, Andreea Corbeanu, Roxana Spinu, Coralia Sulea, & Dragoș Iliescu 2 Job insecurity and job performance: Why do job-insecure employees not perform better? 30 Jasmina Tomas & Darja Maslić Seršić 3 Borrowing trouble? A debate on how social exchange theory is used and can be used in job insecurity research 48 Nele De Cuyper, Anahí Van Hootegem, & Lara C. Roll PART II JOB INSECURITY AND PRECARIOUS EMPLOYMENT: LOOKING AHEAD! 4 Is job insecurity still relevant? Unpacking the meaning of “job” and “insecurity” in today’s economy 68 Tahira M. Probst, Eva Selenko, & Mindy Shoss 5 Is there a future for research on job insecurity and the psychological contract in a changing world of work? 87 David Guest & Kerstin Isaksson 6 Can unions represent the interests of insecure workers? 105 Magnus Sverke, Isabelle Ferré Hernandez, Anna S. Tanimoto, Johnny Hellgren, & Katharina Näswall PART III BURNOUT: CONTEMPORARY ISSUES 7 Burning questions in burnout research 127 Wilmar Schaufeli, Jari Hakanen, & Akihito Shimazu 8 Contextual factors moderating the relationship between qualitative job insecurity and burnout: A plea for a multilevel approach 149 Tinne Vander Elst, Sofie Vandenbroeck, & Lode Godderis 9 Age differences in levels and risk factors of burnout in three European countries: A contribution from consultancy practice 177 Pulso Group: Dirk Antonissen, Audrey Eertmans, Inge Van den Brande, & Lore Van den Broeck PART IV INTERVENTIONS: GETTING PEOPLE ON BOARD 10 Organizational interventions within occupational health psychology 195 Karina Nielsen & Paula Brough 11 Motivating the unemployed: How motivational interviewing may help to tailor interventions to different unemployment profiles 216 Anja Van den Broeck & Maarten Vansteenkiste PART V METHODS MATTER! 12 Methodological challenges for studying trends in perceived immigrant threat 236 Jaak Billiet & Bart Meuleman 13 What’s in a name! The thin line between being bullied and lacking social support: Are both ‘just’ the same? 256 Elfi Baillien & Guy Notelaers Index 272
£105.00
Edward Elgar Publishing Theories and Concepts in Work and Employment
Book SynopsisThis comprehensive book explores key theories and concepts in the study of work and employment relations. Expert authors provide a detailed guide to the essential theories behind the ever-changing world of employment, presenting their own perspectives on these ideas.
£152.06
Edward Elgar Publishing From Power Looms to Platforms
Book SynopsisFrom Power Looms to Platforms examines the intellectual evolution of thinking surrounding technological change in the labour process tradition. Niall Cullinane combines historical review with a contemporary appreciation of technological change to evaluate key moments of development.
£80.75
Edward Elgar Publishing Ltd A Field Guide to Managing Diversity Equality and
Book SynopsisTrade Review‘A Field Guide to Managing Diversity, Equality and Inclusion in Organisations is an exciting new resource for academic and industry researchers in the diversity, equity and inclusion space. It provides readers with an extremely broad and esoteric series of case studies and DEI issues, research reports, and suggestions for future research directions, including practical research tips, methodological guidance and implications for policymakers at global, local and industry levels.’ -- Alan Nankervis, Curtin University and Torrens University, AustraliaTable of ContentsContents: Preface xx Principles underling diversity, equity and inclusion in the workplace and beyond xxiv PART I 1 An introduction to A Field Guide to Managing Diversity, Equality and Inclusion in Organisations 2 John Burgess, Subas P. Dhakal and Roslyn Cameron 2 Bibliometric analysis of diversity, equality and inclusion: a field note 18 Subas P. Dhakal PART II 3 Closing the gap on Aboriginal and Torres Strait Islander employment disadvantage in Australia 33 Sharlene Leroy-Dyer 4 Regional Australia Bank: a case study addressing the triple penalty of regional location, gender and motherhood on women’s careers 47 Lucie Newsome and Alison Sheridan 5 Researching skilled migrants in Australia 60 Syed Mohyuddin and Roslyn Cameron 6 Valuing older workers? A case study of Australian universities’ response to their ageing academic workforce 76 Jacqueline Larkin 7 Creating an individualised foundation for genuine community inclusion: evidence from Western Australian microboards 89 Elizabeth Farrant 8 LGB employees and their experiences of fly-in/fly-out employment in Western Australia 105 Mirsad Bahtic, Scott Fitzgerald and John Burgess 9 Improving workers’ well-being through international action: workers in the Bangladesh ready-made garment sector 119 Tasmiha Tarafder and John Burgess 10 Challenges of conducting equity research in the field: the example of Bhutan 132 Mahan Poorhosseinzadeh and Glenda Strachan 11 Diversity, equity and inclusive lessons from a workplace in the Canadian Arctic 147 Arijana Haramincic 12 Examining gender mainstreaming in Indonesia: a feminist policy analysis 163 Endah Prihatiningtyastuti, Kantha Dayaram and John Burgess 13 Affirmative action and equality, diversity, and inclusion in Malaysia 178 Sujana Adapa and Subba Reddy Yarram 14 Beyond demographic diversity: towards intersectional gender justice in professional design practice in New Zealand 192 Sarah Elsie Baker 15 What can organisations learn from kaupapa Māori research? 207 Peter Rawlins, Philippa Butler and Spencer Lilley 16 Organisational implications for DEI strategies against maternal mortality in Papua New Guinea’s Gulf province 222 Jennifer Litau, McKenzie Maviso, Ellie Korave, Posiy Tava Kae, Lucy Kalep, Hilda Tanimia, Anne Pulotu and Kenny Abau 17 Complexity and opportunity in diversity challenges in Singapore 240 Amy Lim and Peter Waring 18 Equality, diversity and inclusion in the South African workplace: the paradox of legislation 252 Shaun Ruggunan, Kathryn Pillay and Kantha Dayaram 19 Social enterprise performance measurement using a diversity and inclusion approach: implications for equitable and inclusive smallholder farmers’ improved wellbeing 266 Peter Musinguzi, Renato A. Villano and Derek Baker 20 Beyond expanding an acronym: strategies for supporting LGBTQ+ people in schools 279 Peggy Shannon-Baker and Nikki DiGregorio 21 Women’s careers in SME accounting firms in Australia, Malaysia and India 293 Alison Sheridan and Sujana Adapa PART III 22 Effectiveness of gender equality and diversity initiatives: a way forward 308 Erica French, Muhammad Ali, Marzena Baker and Lina Alsaree 23 Implications for fieldworkers in diversity, equality, and inclusion research 325 Subas P. Dhakal, John Burgess and Roslyn Cameron Index
£34.15
Edward Elgar Publishing A Research Agenda for the Future of Inclusivity in Work
Book SynopsisElgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary.
£110.00
Edward Elgar Publishing Ltd Personnel Management in Secret Service
Book SynopsisTrade Review‘It’s no secret organizational scholars have not paid enough attention to the more hidden organizations in our world, but Personnel Management in Secret Service Organizations blows the cover (in a good way) of the people at the heart of these clandestine agencies. The authors not-so-covertly apply their tradecraft about personnel management to undercover workers like spies, intelligence officers/analysts, and secret agents. The result is a fascinating and insightful intelligence report about these unique occupations and their historical/contemporary relevance.’ -- Craig R. Scott, The University of Texas at Austin, US‘This book provides a fascinating glimpse behind the curtain into the secret world of spies, viewed through the lens of personnel management. Based mainly on the biographies or autobiographies of former intelligence workers in a wide variety of agencies, it provides a valuable addition to the intelligence studies literature whilst opening up new vistas in management and organization studies. A highly readable, innovative and informative study which will appeal to a wide audience of academics and non-academics alike.’ -- Christopher Grey, Emeritus Professor of Organization Studies, Royal Holloway, University of London, UKTable of ContentsContents: List of intelligence officers and agents List of secret service organizations 1. The study 2. Getting selected 3. Recruitment processes 4. The Office 5. Training 6. Line management 7. Rewards and sanctions 8. Termination 9. Personnel management in secret service organizations (compared with standard organizations) References Index
£23.95
Edward Elgar Publishing Smart Talent Management
Book Synopsis
£29.95
Edward Elgar Publishing How to Organise Inclusive Conferences and Workshops
Book SynopsisThis enlightening book provides practical guidance for academics striving to make conferences and workshops more inclusive. Leading experts from across Asia, Europe, North America, and Oceania share insights from those navigating systemic barriers to participation as well as organisers committed to change.
£80.75
Edward Elgar Publishing Ltd People Management Policies and Practices in Southern Africa
£85.00
Edward Elgar Publishing Ltd Concise Introduction to Workplace Commitments
£27.92
John Wiley & Sons Inc Respect
Book SynopsisIs it possible that the way to win in business is to give employees exactly what they want? Yes. As RESPECT reveals, managers and organizations who give their employees what they want outperform those who don't. This is no hunch it's a fact based on more than 25 years of global research. Drs.Trade ReviewThis book takes the reader through all the elements of respect offering easy-to-read case studies, sensible advice backed up by a range of powerful evidence and argument (People Management, November 2011) 'This book takes the reader through all elements of RESPECT, offering easy-to-read case studies, sensible advice and powerful evidence . (People Management, December 2011) "he HR budget spent to find out what employees really want doesn t bear thinking about, so Wiley and Kowske should be praised for tackling it . (HR Magazine, December 2011)Table of ContentsList of Figures and Tables vii Preface xi Acknowledgments xv 1. What Employees Really Want 1 2. Why You Should Care 13 3. Recognition 27 4. Exciting Work 45 5. Security of Employment 61 6. Pay 79 7. Education and Career Growth 97 8. Conditions at Work 117 9. Truth 139 10. RESPECT: A Key to Your Future Success 155 Appendix A. Identifying RESPECT Levels Worksheet 167 Appendix B. About the WorkTrends Study 173 Appendix C. Discovering the RESPECT Taxonomy: The Method 177 Notes 183 About the Authors 195 Index 197
£36.09
John Wiley & Sons Inc The Human Equity Advantage Beyond Diversity to
Book SynopsisA fresh approach to the old problem of "diversity fatigue" Trevor Wilson, global diversity strategist and visionary leader, presents a fresh, new management model that goes beyond the traditional diversity debate towards inclusion and building human capital.Table of ContentsForeword by Lamarr Lark ix Foreword by Gerry Bouey xi Part One: Beyond Diversity to Human Equity: the Required Shift 1 Chapter One: Diversity Fatigue and the Unfulfilled Promise of Diversity 3 Chapter Two: The Evolution of the Equity Continuum 29 Case Study: Mount Sinai Hospital’s Workforce Census 51 Chapter Three: The Essential Role of Leaders and Managers 61 Case Study: Ontario Public Service Diversity Mentoring Partnership Program 75 Part Two: Implementing Human Equity 85 Chapter Four: Human Capital and the Differentiation of Talent 87 Chapter Five: Talent Differentiation in Action 105 Case Study: Dynamic Industrial Company Practices Talent Differentiation 106 Chapter Six: The SHAPE of Talent 121 Chapter Seven: The Eight Core Competencies of the Equitable Leader 143 Case Study: The Equitable Leader Assessment at Deloitte 167 Chapter Eight: Ernst & Young: A Journey Toward Human Equity Leadership 173 Part Three: Measuring Human Equity 191 Chapter Nine: Arriving at the Human Equity Assessment Tool 193 Chapter Ten: The Equitable Leader Assessment 211 Case Study: Ontario Ministry of Labour Equitable Leadership Assessment 233 Conclusion: The Why of Human Equity 247 Afterword: My Why of Human Equity 253 Appendix 263 Glossary 297 Special Offer 301 Index 303
£20.40
John Wiley & Sons Inc Motivating Volunteers
Book SynopsisOriginally published by Stevenson, Inc., this practical resource contains tips, techniques, and best practices for motivating volunteers and maximizing their involvement and productivity with your organization. Important topics covered include: Volunteer goals, orientation, motivation Volunteer appreciation and recognition Communication Teamwork Volunteer engagement Overcoming volunteer burnout Volunteer management Please note that some content featured in the original version of this title has been removed in this published version due to permissions issues.
£49.50
John Wiley & Sons Inc 94 Terrific Ways to Recruit Volunteers
Book SynopsisOriginally published by Stevenson, Inc., this practical resource presents a variety of recruitment strategies including: how to identify and target particular types of volunteers, procedures for enlisting groups of volunteers, techniques for recruiting through publicity and the media, and more. Examples of useful forms, letters, and brochures used to attract volunteers are also included. Important topics covered include: Low-tech recruitment efforts Retirement outreach Minority outreach Overcoming recruitment obstacles Volunteer brochures Collaboration Tapping new constituents, i.e. single parents, baby boomers, techies, youth Tapping companies for volunteers and grants Corporate partnerships for volunteers, grants, and funds Volunteer recognition Volunteer incentives Communication plans Pro Bono consultants Staff preparation Volunteer con
£49.50
John Wiley & Sons Inc The Trainers Handbook
Book SynopsisA ready-to-use toolkit for delivering high-value training in any scenario The Trainer''s Handbook is a comprehensive manual for designing, developing, and delivering effective and engaging training. Based on the feedback of workshop participants, readers, and instructors, this new third edition has been expanded to provide guidance toward new technologies, leadership training, distance learning, blended learning, and other increasingly common issues, with new case studies for each chapter. A systematic approach to training breaks the book into five parts that separately target analysis, design, development, delivery, and evaluation, giving you a comprehensive reference designed for quick look-up and easy navigation. New inventories, worksheets, job aids, checklists, activities, samples, and templates help you bring new ideas into the classroom, and updated instructor guide help you seamlessly integrate new and established methods and techniques. Training is increasiTable of ContentsList of Tables, Exhibits, and Figures vii Acknowledgments xi Preface xiii Part I. Training Fundamentals 1 1. Assessing Needs 3 Understanding Needs Assessment 3 Needs-Assessment Process 6 How to Conduct a Needs Assessment 9 Developing an Action Plan 21 Assessing Participants’ Knowledge, Attitudes, Skills 21 Key Points 24 2. Understanding Adult Learners 25 Andragogical versus Pedagogical Model 25 How and Why People Learn 26 Learning Styles 28 Application of Learning Principles 36 Key Points 38 3. Training Styles 39 Trainer Characteristics and Competencies 39 Training Style 41 Learner-Centered versus Information-Centered 64 Key Elements of a Trainer’s Style 68 Key Points 69 4. Understanding Today’s Learner 71 The Changing Training Environment 71 Self-Awareness 72 Diversity Issues 73 Key Points 81 5. Writing Instructional Objectives 83 What are Learning Objectives? 83 Writing Learning Objectives 85 Key Points 92 6. Writing an Instructional Plan 93 Instructional Plan Overview 93 Time Needed to Develop a Training Program 94 Cost Considerations 95 Major Components of Design 96 Creating a Design Matrix 96 Creating a Detailed Instructional Plan 101 Components of an Instructional Plan 101 Instructional Methods 106 Developing Materials 107 Key Points 115 7. Selecting, Designing, and Developing Active-Training Methods 117 The Case for Active Training 117 Cooperative Learning 118 Creating an Active-Learning Environment 119 Designing Active-Training Activities 122 Common Methods and Materials 124 Experiential Learning Activities 136 Key Points 142 8. Delivering Training 143 Creating a Positive Learning Environment 143 Experiential Learning Cycle 166 Tips for Using Specific Methods 172 Improving Platform Presence 177 Key Points 179 9. Using Visual Aids 181 Retention Rate in Visual Learning 181 Reasons to Use Visual Aids 182 Guidelines for Using Slides 184 Using Flip Charts 186 Using Videos and Video Clips 189 Key Points 191 10. Working with Groups 193 The Trainer as Facilitator 193 Ways to Encourage Participation 194 The Art of Asking Questions 195 Responding to Questions 196 Scaling the Wall of Resistance 200 Problem Situations 205 Key Points 214 11. Using Creativity 215 Creativity with Small Groups 215 Props and Other Theatrical Techniques 218 Using Games 221 Creative Closings 226 Key Points 230 12. Evaluating Training 231 Evaluation Basics 231 Four-Level Model for Training Evaluation 233 Participant Evaluation and Accountability for e-Learning 245 Accountability for Training 247 Significance of the Evaluation Process 250 Key Points 250 Part II. Special Training Considerations 251 13. Training across Cultures 253 Globalization of Businesses and People 253 Culture and Cultural Dimensions 254 Becoming Culturally Intelligent 255 Practical Application 262 Key Points 265 14. Storytelling as a Training Technique 267 The Value of Storytelling 267 Types of Stories 269 Telling Personal Stories 271 Capturing Your Personal Stories 275 How to Tell Your Story 277 Key Points 278 15. Using Technology in Training 279 Workplace Trends 279 Advantages/Benefits of Distance Learning 280 Disadvantages/Drawbacks to Distance Learning 282 Types of Distance Learning 284 Guidelines for Designing Distance Learning 286 Designing and Developing Activities 288 Delivering Content and Activities 294 Key Points 296 16. Training on the Job 297 The Need for Structured On-the-Job Training 297 Selecting the Trainer 299 Developing an Instructional Plan 301 On-the-Job Training Model 304 Evaluating On-the-Job Training 307 Key Points 311 17. Training During Tough Times 313 Prove the Value of Training 313 Methods to Stretch Training Dollars 314 Technology-Based Delivery Methods 322 Just-in-Time Materials 327 Key Points 327 18. The Business of Consulting: Internal and External 329 The Changing Role of the Trainer 329 The Client-Consultant Relationship 330 Developing a Proposal 335 Setting Clear Expectations 336 Selecting an External Consultant 337 After the Project 340 Key Points 341 Appendix A: Answers to Exercises 343 Appendix B: Recommended Resources 347 Appendix C: Criteria for Selecting Packaged Programs 349 References 351 Index 355 About the Author 367
£49.40
John Wiley and Sons Ltd WorkLife Advantage
Book SynopsisWork-Life Advantage analyses how employer-provision of family-friendly' working arrangements - designed to help workers better reconcile work, home and family - can also enhance firms' capacities for learning and innovation, in pursuit of long-term competitive advantage and socially inclusive growth. Brings together major debates in labour geography, feminist geography, and regional learning in novel ways, through a focus on the shifting boundaries between work, home, and family Addresses a major gap in the scholarly research surrounding the narrow business case' for work-life balance by developing a more socially progressive, workerist dual agenda' Challenges and disrupts masculinist assumptions of the ideal worker and the associated labour market marginalization of workers with significant home and family commitments Based on 10 years of research with over 300 IT workers and 150 IT firms in the UK and Ireland, with important insights Table of ContentsList of Figures viii List of Tables ix Series Editor’s Preface xi Preface and Acknowledgements xii List of Abbreviations xv 1 Inclusive Regional Learning? 1 2 Recentering Regional Learning: Beyond Masculinist Geographies of Regional Advantage 16 3 Work]Life Balance and its Uncertain ‘Business Case’ 38 4 Researching Labour Geographies of Work-Life and Learning in Ireland and the UK 67 5 Juggling Work, Home and Family in the Knowledge Economy 86 6 Overcoming Work-Life Conflict and the Gendered Limits to Learning and Innovation? 117 7 Work-Life Balance, Cross-Firm Worker Mobility and Gendered Knowledge Spillovers 145 8 Conclusions: Gendered Regional Learning and Work-Life Advantage 176 References 197 Index 226
£54.00
John Wiley & Sons Inc People Analytics in the Era of Big Data
Book SynopsisApply predictive analytics throughout all stages of workforce management People Analytics in the Era of Big Data provides a blueprint for leveraging your talent pool through the use of data analytics.Table of ContentsForeword xi Preface xiii Acknowledgments xvii About the Authors xxiii List of Case Studies and People Interviewed xxvii Chapter 1 The People Analytics Age 1 The People Analytics Advantage 3 The World of Work Has Changed 10 Notes 31 Chapter 2 How to Migrate from Business Analytics to People Analytics 33 A Short History of Analytics Adoption 35 Marketing and Human Resources Similarities 39 Advanced Business Analytics and Advanced People Analytics 44 The Promise of Analytics and People Analytics Bridges 50 Building a People Analytics Center of Excellence 53 Notes 64 References 65 Chapter 3 The Seven Pillars of People Analytics Success 67 Data and Tools Challenge 71 The Seven Pillars of People Analytics Success 76 Leveraging the People Analytics Framework 77 Workforce Planning Analytics Pillar 79 Sourcing Analytics Pillar 80 Acquisition/Hiring Analytics Pillar 82 Onboarding, Culture Fit, and Engagement Pillar 84 Performance Assessment and Development and Employee Lifetime Value Pillar 86 Employee Churn and Retention Pillar 88 Employee Wellness, Health, and Safety Pillar 90 Notes 96 Chapter 4 Workforce Planning Analytics 99 What is Workforce Planning? 101 Workforce Planning Analytics 102 Why Should You Care About Workforce Planning Analytics? 104 Key Components of Workforce Planning Analytics 108 Making an IMPACT with Workforce Planning Analytics 112 Workforce Planning Analytics Best Practices: Dos and Don’ts 128 Notes 129 Chapter 5 Talent Sourcing Analytics 131 The Business Case for Talent Sourcing Today 132 Why You Need to Care about Your Talent Sourcing Today 135 Talent Sourcing in the Era of Big Data and Advanced Technology 138 The Mobile Impact on Talent Sourcing 167 Putting the IMPACT Cycle into Action 169 Notes 172 Chapter 6 Talent Acquisition Analytics 175 What is Talent Acquisition Analytics? 177 How Talent Acquisition Works 190 Application Phase 191 Preinterview Assessment Analytics 194 Interviews: Separating the Wheat from the Chaff 196 Putting It All Together: Predictive Analytics for Selection 198 Notes 203 Chapter 7 Onboarding and Culture Fit 205 Organizational Culture 206 Onboarding Process 207 Stages of Onboarding 209 Early Employee Needs 212 OPEN Analytical Framework for Effective Onboarding 213 Time to Productivity and Other Outcome Measures 216 Create an Onboarding Predictive Model 217 Tying it All Together 217 Notes 222 Chapter 8 Talent Engagement Analytics 223 Importance of Employee Engagement 225 Employee Engagement Surveys 227 Making Employee Engagement Surveys Predictive 229 Moving Beyond the Survey: Employee Engagement Measures 232 Notes 236 Chapter 9 Analytical Performance Management 237 Why You Should Care about Performance Management Analytics 238 Linking Individual Objectives to Company Objectives 239 Defining Performance Measures 243 Performance Incentives and Promotion 245 Provide Insight to Senior Management 247 Benefits of Analytical Performance Management 249 Best Practices 250 Predictive Analytics and Graph Theory to Optimize Career Pathways and Employee Promotion 251 Note 252 References 252 Chapter 10 Employee Lifetime Value and Cost Modeling 255 Understanding the Most Expensive Asset 256 Are Employees Costs or Assets? 256 The Basis for Advanced Analytics 257 Chapter 11 Using Retention Analytics to Protect Your Most Valuable Asset 283 Traditional Approaches are Failing 285 What is Retention, Anyway? 285 What You Need and How it Works 286 The Business Case 288 Deploying Retention Analytics . . . Piece of Cake? 294 How to Implement Proactive Talent Retention Models 295 Data for Talent Attrition Predictive Modeling 298 Putting Your Employee Attrition Findings to Work 302 The Segmentation Strategy of Talent Retention Model Insights 303 Notes 305 Chapter 12 Employee Wellness, Health, and Safety to Drive Business Performance and Loyalty 307 What is Employee Wellness? 310 Why Should You Care about Workplace Wellness? 311 Employee Wellness Program Best Practices 320 Optimizing Your Employee Wellness Health and Workplace Safety with Predictive Analytics 325 Notes 328 Chapter 13 Big Data and People Analytics 331 What is Big Data? 332 Big Data and People Analytics 336 Leveraging People Analytics 338 Workforce Planning Analytics Pillar 339 Sourcing Analytics Pillar 341 Acquisition/Hiring Analytics Pillar 343 Onboarding, Culture Fit, and Engagement Pillar 345 Performance Assessment and Development and Employee Lifetime Value Pillar 347 Employee Churn and Retention Pillar 349 Employee Wellness, Health, and Safety Pillar 351 Notes 355 Chapter 14 Future of People Analytics 357 Rise of Employee Behavioral Data 359 People Analytics Moves beyond the Averages 361 Predictive Becomes the New Standard 363 Automated Big Data Analytics 363 Big Data Empowers Employee Development 365 Models Become the New Gold of People Analytics 366 People Analytics Becomes More Accessible 366 People Analytics Becomes a Specialized Department 367 Employee Data Privacy Backlash 368 Quantification of HR 369 Notes 372 Index 373
£31.20
John Wiley & Sons Inc Workplace Wellness that Works
Book SynopsisA smarter framework for designing more effective workplace wellness programs Workplace Wellness That Works provides a fresh perspective on how to promote employee well-being in the workplace. In addressing the interconnectivity between wellness and organizational culture, this book shows you how to integrate wellness into your existing employee development strategy in more creative, humane, and effective ways. Based on the latest research and backed by real-world examples and case studies, this guide provides employers with the tools they need to start making a difference in their employees'' health and happiness, and promoting an overall culture of well-being throughout the organization. You''ll find concrete, actionable advice for tackling the massive obstacle of behavioral change, and learn how to design and implement an approach that can most benefit your organization. Promoting wellness is a good idea. Giving employees the inspiration and tools they need tTable of ContentsPreface ix Acknowledgments xi Introduction An Overview of Workplace Wellness xv Section I Start IT (workplace Wellness That Excites) 1 Step 1 Shift Your Mind-Set from Expert to Agent of Change 3 (The Changemaker Imperative) Step 2 Imagine What’s Possible 27 (The Imagination Imperative) Step 3 Uncover the Hidden Factors 57 (The Culture Imperative) Step 4 Start with What’s Right 85 (The Optimism Imperative) Section II Build IT (workplace Wellness That Grows) 103 Step 5 Take a da Vinci Approach to Change 105 (The Interdisciplinary Imperative) Step 6 Go Stealth 133 (The “Sneakiness” Imperative) Section III Make It Last (workplace Wellness That Works) 157 Step 7 Create Meaning 159 (The Engagement Imperative) Step 8 Design Nudges and Cues 191 (The “Make It Easy” and “Make It Normal” Imperative) Step 9 Launch and Iterate 215 (The Experimentation Imperative) Step 10 Go Global 245 (The International Imperative) Pull It All Together 269 About the Author 275 Notes 277 Index 299
£22.40
John Wiley & Sons Inc Great Employees Only
Book SynopsisTable of ContentsPreface xv 48 Things Gifted Bosses Know PART I 90-10-0: The Formula for Leadership Success Number 1 Hiring Is Motivation, or It’s Less Work to Get 100 Percent Improvement than 10 Percent Improvement 2 Number 2 You Can Change People, or You Can Change People 6 Number 3 The First Step to Finding Star Employees Is Believing That They Exist, or How to Make the Playing Field as Un-Level as Possible 8 Number 4 You Can Lead an Employee to Water, but If You Find One Who Knows a Better Path to the Water, Shut Up and Get a Bucket 11 PART II From Employees to Allies Number 5 Those Aren’t Employees (or Friends, Enemies, Family, or Students)—Those Are Allies 14 Number 6 Those Aren’t Former Employees—Those Are Graduates 19 Number 7 You Never Get Rid of Anyone 23 Number 8 It’s Not Closure That’s Needed—It’s Aperture 25 Number 9 How Two Allies (a Great Employee and a Gifted Boss) Find Each Other 26 Number 10 Assume the Best, Part I: The Art of Being a True Ally 29 Number 11 Assume That the Best Employees ALWAYS KNOW 34 Number 12 What’s a Great Employee Worth? 38 PART III The Graceful Art of De-Hiring Number 13 Replacing People Is so Hard for Most Bosses That They Don’t Do Enough of It 42 Number 14 You Are Becoming Your Coworkers 43 Number 15 A Meeting Moves at the Pace of the Slowest Mind in the Room 45 Number 16 Firing Takes Guts—De-Hiring Requires Heart 47 Number 17 Assume the Best, Part II: The Genius Lurking Inside 55 Number 18 The My-Situation-Is-Different Myth: De-Hiring Works in Any Type of Business or Industry, Even Government 59 Number 19 Intelligent Failing 62 Number 20 You Can’t Buy Love from Fired Employees 66 Number 21 From Set-Up-to-Fail to Set-Up-to-Be-a-Hero 71 Number 22 You Aren’t Just Changing Employees—You’re Changing Lives 75 Number 23 Lessons from a Master of the Art of De-Hiring 78 PART IV Inspiring, Effortless Leadership (The First Step in Hiring Great Employees) Number 24 You Can Take Credit, but You Can’t Give It Away 86 Number 25 Effortless Leadership, Part I: No One Wants to Be Managed, so Stop Doing It 89 Number 26 Effortless Leadership, Part II: Management by Asking Questions 91 Number 27 Effortless Leadership, Part III: The One Who Manages Least, Manages Best 94 Number 28 Effortless Leadership, Part IV: Winning versus Working 101 Number 29 Guess What Kind of Employee Is Attracted to Average Pay? 108 Number 30 Never Bet on Employees Who Don’t Want to Bet on Themselves 112 Number 31 What’s the Score? Or How to Go from Shooting Around to Playing to Win 115 Number 32 You Get What You Pay For: What Employees Believe They Get Paid For, Not What You Thought You Were Paying For 119 Number 33 When the Inspired Culture Takes over the Hiring and De-Hiring 121 PART V Hiring Is What You Do So You Don’t Have to Manage (and It’s What You Do with Some of the Time You Save by Not Having to Manage) Number 34 Hiring Is More Important than Sales 126 Number 35 The Hiring Pipeline: The Best Selection Process in the World Is Only Capable of Picking the Best Person in the Competition 130 Number 36 Contrarian Hiring, Part I: The Underground Talent Market 137 Number 37 If You’re Feeling Insulted Right about Now 139 Number 38 Contrarian Hiring, Part II: Finding Unusual People in the Usual Places 141 Number 39 Contrarian Hiring, Part III: The Action Interview 146 Number 40 Contrarian Hiring, Part IV: It’s Not Just a Job—It’s a Break 155 Number 41 Contrarian Hiring, Part V: Hunting for New Talent Pools and/or Doing Pool Construction 157 Number 42 Being Worthy of the Best Talent: In the Long Run, You Get the Employees You Deserve 161 Number 43 If You Want Great Performances, You Have to Provide a Great Audience 165 Number 44 If You Don’t Have a Great Story, You Don’t Have Great Employees or a WOMPing Good Place to Work 168 PART VI Understanding Bureaucrats, Upper Management, and Other Distractions Number 45 The Unspoken Assumption of Bad Management and Bad Marketing 176 Number 46 The Team Makes the Stars While the Stars Make the Team 177 Number 47 Your Work Is Only Part of Your Job 184 Number 48 Leading via Happiness 190 Final Thoughts 195 Acknowledgments and Sources 197 About the Author 199
£15.29
John Wiley & Sons Inc The Sales Boss
Book SynopsisThe step-by-step guide to a winning sales team The Sales Boss reveals the secrets to great sales management, and provides direct examples of how you can start being that manager today. The not-so-secret secret is that a winning sales team is made up of high performersbut many fail to realize that high performance must be collective. A single star cannot carry the entire team, and it''s the sales manager''s responsibility to build a team with the right balance of skills, strengths, and weaknesses. This book shows you how to find the exact people you need, bring them together, and empower them to achieve more than they ever thought possible. You''ll learn what drives high performance, and how to avoid the things that disrupt it. You''ll discover the missing pieces in your existing training, and learn how to invest in your team to win. You''ll come away with more than a better understanding of great sales managementyou''ll have a concrete plan and an actionable list of stTable of ContentsForeword v Introduction ix Chapter 1 The Work of a Sales Boss 1 Chapter 2 The Importance of Sacred Rhythms 9 Chapter 3 The DNA of a Sales Boss 15 What It Takes to Be Great 17 The Management Code 22 Chapter 4 The Truth About Humans 29 Five Fundamental Truths About Human Behavior 32 A Unique Insider Language 40 Rituals 41 Having a Common Enemy 42 Chapter 5 Your First 30 Days as Boss 45 Getting Started with Your Team: The First 30 Days 49 Chapter 6 Understanding the Market for Hiring 69 Why Hiring a Superstar Salesperson Is Tough 71 Chapter 7 Step by Step to Hiring a Sales Superstar 77 The Selection Process 79 The Four-Stage Interview Process 89 Chapter 8 Use the Power of Science in Selection 103 Chapter 9 On-Boarding a New Member of the Sales Team 109 Chapter 10 Know Your Sales Process and Your Numbers 123 The Numbers That Matter 129 Chapter 11 Who Gets My Time and Attention? 135 Chapter 12 Team Rhythms That Lead to Group Cohesion 141 Group Meetings 145 Chapter 13 Individual Rhythms That Lead to Star Performances 153 Individual Meetings Framework 155 Three Types of Individual Meetings 158 Chapter 14 Keep Score Publicly; Motivate Individually 181 Chapter 15 Lead by Principle, Not Policy 189 Chapter 16 Make Sales Technology Work for You 195 Chapter 17 Money Talks: Compensation Planning 205 Base Salary 210 Variable Commissions 211 Bonuses 211 Chapter 18 Forecasting the Future 219 Chapter 19 Replicating Success 225 Chapter 20 The Business of You 233 The Sales Boss Scorecard 243 The Scorecard 243 About the Author 254 Index 256
£20.40
John Wiley & Sons Inc Better Together
Book SynopsisIt is the year 2017 and gender equality and women thriving in work place without fear of sexual harassment or discrimination is the #1 unsolved social issue of our time. Better Together: 8 Ways Working with Women Leads to Extraordinary Products and Profits offers a rare and startling look at the business world through the lens of an expert looking in and plots out how ALL types of businesses can gain a competitive advantage and excel past competitors by simply nurturing an equal blend of men and women on leadership teams and staff.It focuses on powerful and implementable solutions that any CEO, manager, or team leader can put to use to ensure that women thrive within the organization, leading to the business being more successful, customers happier, and employees more fulfilled. Author Jonathan Sposato knows the challenges facing women in startup tech and venture capital today because he specifically builds his companies with-out those obstacles. He credits the unprecedented succTable of ContentsForeword ix With Grace Kahng xi About the Author xiii Introduction xv Sister, Where Art Thou? xv What Do I Know about Women? xvii It’s Personal xix I Know We Can Do Better xxiii Straight Talk: Maria Hess xxiv Chapter 1 Men Must Change 1 Welcome to Man Island 3 The Sad Truth of the Here and Now 4 And It’s Complicated 8 The Bigger Picture 10 One Small Step for Womankind 11 Night of the Living Bros 15 Women Don’t Get Funded 16 Getting Harassed is Part of the Hustle 18 Men Must Be Part of the Solution 24 Be a Change Master 26 Straight Talk: Lisa Conquergood 28 Chapter 2 Solution 1: Not Enough Women? Look Harder 29 Look Harder Part A: Top of the Funnel 30 What’s in a Name? Anonymize Resumes 30 Look Harder Part B: Minding the Gap 32 Stacking the Loop and Mining for Diamonds 35 Set Explicit Diversity Goals, Then Mirror Your Interview Loop to Match 37 Pay Big Bonuses for Employee Referrals of Candidates from Underrepresented Backgrounds 40 Mining for Diamonds and “Custom Grooming” 41 Straight Talk: Lisa Maki 47 Chapter 3 Solution 2: In It to Win It: Supporting Women’s Development 49 Reverse Mentoring 49 Increasing Female Visibility 54 Straight Talk: Eugenia Harvey 63 Straight Talk: Maria Hess 64 Chapter 4 Solution 3: Listen Louder 65 Dragon Slayers and Deliberators 66 Star Shooters and Stratosphere Blasters 68 Identical Pitches Yield Biased Results 70 How Men Can Change the Way They Listen 72 Straight Talk: Karen Cooper 80 Straight Talk: Susannah Malarkey 81 Chapter 5 Solution 4: Creating a Family-Forward Culture 83 One: No Meetings before 9:00 a.m. 86 Two: Men Should Take Just as Much Parental Leave as Women 89 Three: Shut Down Email at Night 92 Four: Create Family-Friendly Spaces, Not Bro-Friendly Spaces 96 Straight Talk: Christina Watt 105 Straight Talk: Dr. Tejal Desai 106 Chapter 6 Solution 5: Just Say No: High Performance Should Not Trump Bad Behavior 107 Caught between a Rock and a Hard Place 108 How Long Has This Been Happening? 109 Reid Hoffman 112 The Cost of Ignoring the Problem 113 D&I: Hire a Diversity and Inclusion Director 114 Words Can Change the World: Say “No” to Bad Behavior Regardless of Performance Level 115 But Wait, There’s More 118 Straight Talk: Laura Parmer Lohan 120 Chapter 7 Solution 6: Adopt the ERA at Your Company—Because Your Country Didn’t 121 Revenge of the Housewife 124 Revive the Equal Rights Amendment: Ratify Now 129 All is Not Lost 132 Straight Talk: Melody McCloskey 135 Chapter 8 Solution 7: Stand Together or Fall Apart 137 Touching the Third Rail 139 Great Expectations: Case Study 142 It’s Really Not Personal 145 Come Together: Right Now! 147 Our Unique Strengths as Women 148 Straight Talk: Debbie Landa 151 Straight Talk: Shelley Ross 152 Chapter 9 Solution 8: The Future: Raising Better Men 153 Show That Mom is Incredible and Strong 156 Communicate Differently at Home 157 Break Out of the Man Box and Call Out Bro Behavior 158 Show Him That Things That Are Traditionally “Feminine” Are Not “Less Than,” or Off-Limits 159 Show Him New Heroes, Stories That Include Women and Girls 160 Straight Talk: Grace Kahng 162 Chapter 10 Final Thoughts 163 A Note from Niniane Wang 165 Endnotes 167 Acknowledgments 169 The Better Together Pledge 171 Index 173
£17.09
