Description
Book SynopsisIs it possible that the way to win in business is to give employees exactly what they want? Yes. As RESPECT reveals, managers and organizations who give their employees what they want outperform those who don't. This is no hunch it's a fact based on more than 25 years of global research. Drs.
Trade ReviewThis book takes the reader through all the elements of respect offering easy-to-read case studies, sensible advice backed up by a range of powerful evidence and argument (People Management, November 2011) 'This book takes the reader through all elements of RESPECT, offering easy-to-read case studies, sensible advice and powerful evidence . (People Management, December 2011) "he HR budget spent to find out what employees really want doesn t bear thinking about, so Wiley and Kowske should be praised for tackling it . (HR Magazine, December 2011)
Table of ContentsList of Figures and Tables vii
Preface xi
Acknowledgments xv
1. What Employees Really Want 1
2. Why You Should Care 13
3. Recognition 27
4. Exciting Work 45
5. Security of Employment 61
6. Pay 79
7. Education and Career Growth 97
8. Conditions at Work 117
9. Truth 139
10. RESPECT: A Key to Your Future Success 155
Appendix A. Identifying RESPECT Levels Worksheet 167
Appendix B. About the WorkTrends Study 173
Appendix C. Discovering the RESPECT Taxonomy: The Method 177
Notes 183
About the Authors 195
Index 197
