Description
Book SynopsisTable of ContentsPreface xv
48 Things Gifted Bosses Know
PART I 90-10-0: The Formula for Leadership Success
Number 1 Hiring Is Motivation, or It’s Less Work to Get 100 Percent Improvement than 10 Percent Improvement 2
Number 2 You Can Change People, or You Can Change People 6
Number 3 The First Step to Finding Star Employees Is Believing That They Exist, or How to Make the Playing Field as Un-Level as Possible 8
Number 4 You Can Lead an Employee to Water, but If You Find One Who Knows a Better Path to the Water, Shut Up and Get a Bucket 11
PART II From Employees to Allies
Number 5 Those Aren’t Employees (or Friends, Enemies, Family, or Students)—Those Are Allies 14
Number 6 Those Aren’t Former Employees—Those Are Graduates 19
Number 7 You Never Get Rid of Anyone 23
Number 8 It’s Not Closure That’s Needed—It’s Aperture 25
Number 9 How Two Allies (a Great Employee and a Gifted Boss) Find Each Other 26
Number 10 Assume the Best, Part I: The Art of Being a True Ally 29
Number 11 Assume That the Best Employees ALWAYS KNOW 34
Number 12 What’s a Great Employee Worth? 38
PART III The Graceful Art of De-Hiring
Number 13 Replacing People Is so Hard for Most Bosses That They Don’t Do Enough of It 42
Number 14 You Are Becoming Your Coworkers 43
Number 15 A Meeting Moves at the Pace of the Slowest Mind in the Room 45
Number 16 Firing Takes Guts—De-Hiring Requires Heart 47
Number 17 Assume the Best, Part II: The Genius Lurking Inside 55
Number 18 The My-Situation-Is-Different Myth: De-Hiring Works in Any Type of Business or Industry, Even Government 59
Number 19 Intelligent Failing 62
Number 20 You Can’t Buy Love from Fired Employees 66
Number 21 From Set-Up-to-Fail to Set-Up-to-Be-a-Hero 71
Number 22 You Aren’t Just Changing Employees—You’re Changing Lives 75
Number 23 Lessons from a Master of the Art of De-Hiring 78
PART IV Inspiring, Effortless Leadership (The First Step in Hiring Great Employees)
Number 24 You Can Take Credit, but You Can’t Give It Away 86
Number 25 Effortless Leadership, Part I: No One Wants to Be Managed, so Stop Doing It 89
Number 26 Effortless Leadership, Part II: Management by Asking Questions 91
Number 27 Effortless Leadership, Part III: The One Who Manages Least, Manages Best 94
Number 28 Effortless Leadership, Part IV: Winning versus Working 101
Number 29 Guess What Kind of Employee Is Attracted to Average Pay? 108
Number 30 Never Bet on Employees Who Don’t Want to Bet on Themselves 112
Number 31 What’s the Score? Or How to Go from Shooting Around to Playing to Win 115
Number 32 You Get What You Pay For: What Employees Believe They Get Paid For, Not What You Thought You Were Paying For 119
Number 33 When the Inspired Culture Takes over the Hiring and De-Hiring 121
PART V Hiring Is What You Do So You Don’t Have to Manage (and It’s What You Do with Some of the Time You Save by Not Having to Manage)
Number 34 Hiring Is More Important than Sales 126
Number 35 The Hiring Pipeline: The Best Selection Process in the World Is Only Capable of Picking the Best Person in the Competition 130
Number 36 Contrarian Hiring, Part I: The Underground Talent Market 137
Number 37 If You’re Feeling Insulted Right about Now 139
Number 38 Contrarian Hiring, Part II: Finding Unusual People in the Usual Places 141
Number 39 Contrarian Hiring, Part III: The Action Interview 146
Number 40 Contrarian Hiring, Part IV: It’s Not Just a Job—It’s a Break 155
Number 41 Contrarian Hiring, Part V: Hunting for New Talent Pools and/or Doing Pool Construction 157
Number 42 Being Worthy of the Best Talent: In the Long Run, You Get the Employees You Deserve 161
Number 43 If You Want Great Performances, You Have to Provide a Great Audience 165
Number 44 If You Don’t Have a Great Story, You Don’t Have Great Employees or a WOMPing Good Place to Work 168
PART VI Understanding Bureaucrats, Upper Management, and Other Distractions
Number 45 The Unspoken Assumption of Bad Management and Bad Marketing 176
Number 46 The Team Makes the Stars While the Stars Make the Team 177
Number 47 Your Work Is Only Part of Your Job 184
Number 48 Leading via Happiness 190
Final Thoughts 195
Acknowledgments and Sources 197
About the Author 199
