Personnel and human resources Books

Book SynopsisStella Collins, MSc, FITOL, is co-founder and Chief Learning Officer at Stellar Labs. Based in Mechelen, Belgium, she and her team pragmatically apply principles from neuroscience and psychology to consult, design and build practical performance focused solutions with measurable ROI. She has trained thousands of learning professionals in brain friendly principles over more than 20 years in L&D.Trade Review"Stella points out that what we don't know about what how the brain works is greater than what we do. In this 3rd edition she continues to shed a warm and welcomed light on the unfolding science. She unpacks the myths and uses the available evidence to provide practical suggestions to address modern day learning challenges. This indeed is a book for those who want to keep curious, keep pragmatic and keep learning!" * Laura Overton, Award winning learning analyst and Founder of Learning Changemakers *"Neuroscience underpins psychology and is the foundation for our understanding of how the brain functions and how it supports learning. It can be used to inform learning design and strategies and Stella does a great job in relating the science to learning. Great to see AI being included as neural networks drew from neuroscience and it promises to play a major role in the delivery of learning." * Donald Clark, CEO, Wildfire Learning *"Neuroscience for Learning and Development by Stella Collins is the ultimate guide for unlocking the power of the brain to optimize learning. Collins has taken complex neuroscience concepts and transformed them into a practical and easy-to-adopt guide that includes real-world examples and strategies. This comprehensive resource is essential for educators, trainers, and anyone who wants to enhance their learning abilities. Don't miss out on the opportunity to revolutionize the way you approach learning and development." * Jocelyn Darbroudi, Chief Information Officer, IT *"It's my assumption that every professional is keen to master the fundamental knowledge of their industry. For learning professionals this would mean that they understand the essential processes of how the brain works while learning. So, if you consider yourself a learning professional the question is not if, but when, will you read Neuroscience for Learning and Development? Now updated with the latest insights and a very relevant extra chapter on Learning to Learn. Stella Collins keeps offering great value with this book. A must read for every learning professional." * Ger Driesen, Learning Innovation Leader at aNewSpring, co-founder of Challenge Leadership Development Academy *"Stella has taken a complex topic and made it understandable and enjoyable for learning professionals, with takeaways that can be use immediately. I'm grateful that the edition has been updated reflecting the current context we are all working in and the latest research. With a keen eye for what's important in learning transfer this is a worthwhile read, and a book to definitely implement your learning from." * Emma Weber, CEO & Founder, Lever – Transfer of Learning *"In this third edition, Stella Collins masterfully incorporates current and highly relevant developments in the field of learning, such as advancements in AI and digital learning. By seamlessly blending scientific insights from neuroscience with a practical approach, Stella makes this knowledge accessible and engaging for L&D professionals. This updated, contemporary edition is a must-read for those looking to stay ahead in the ever-evolving world of learning and development." * Vivian Heijnen, Managing Director Tulser Global, Partner Solutions Engineering *"Stella Collins has done an exceptional job in bringing together the latest research in neuroscience and applying it to the world of learning and development. This book is an go-to resource for anyone interested in understanding how the brain works and how we can use this knowledge to enhance our ability to learn and grow. With clear explanations and practical examples, Collins makes even the most complex concepts accessible and applicable. Whether you are a trainer, teacher, or simply someone who wants to improve your own learning, this book is a must-read. I highly recommend it!" * Caroline Ford, Global Head, Skills, Novartis Learning Institute *"Learning has always been one of the most important and complex things we do in life. Neuroscience for Learning and Development unlocks many of the secrets and gives us important insights to make all our learning programs more interesting, useful, and long-lasting." * Josh Bersin, Global Industry Analyst *"It is a major achievement to sustain a book on neuroscience through three editions over 6 years. Research on Neuroscience is exploding, and ideas around learning and development are dramatically evolving to meet the needs of changing organizations in a changing world. The overwhelming sense you get from reading this third edition is just how relevant the ideas remain and how useful the book is as a dynamic overview of what we know and, more importantly, what we should do as a result of this knowledge. There have been the usual updating and deletions for this third edition, as well as an enhanced chapter on digital learning (as there should be!). However, what makes it special and differentiates it from the previous two is a whole new chapter on 'Learning to Learn'. It explores the area comprehensively for the simple and obvious reason that: 'The skill of learning is the gateway skill to all other skills.' In some way it is the pivot around which the book hinges and should be at the core of all learning practice. It is a powerful and helpful addition." * Dr Nigel Paine, author, Workplace Learning, learning professional, Presenter of Learning Now TV and the From Scratch Podcast with Martin Couzins *"In a world of accelerating change, our ability to develop new skills, knowledge, and mindsets is crucial for our success - which is why the focus of this book is a crucial theme of our era. Stella Collins provides crucial insights into the interdisciplinary understanding of Neuroscience and learning. She combines the fascinating science of the brain, with practical applications to improving education. This book is a must-read for any educator, trainer, EdTech founder, or any human passionate about learning." * Raya Bidshahri, Founder & Chief Executive Officer , School of Humanity *"Understanding the neuroscience and psychology of the learner is the key to successful learning and training, and this book falls within this approach." * Dr Itiel Dror, Consultant and Researcher in Cognitive Neuroscience, University College London, Cognitive Consultants International *Table of Contents Chapter - 01: Why neuroscience and learning are good companions; Chapter - 02: The science of your brain; Chapter - 03: What to do when someone says ‘neuroscience says…’; Chapter - 04: The science of learning; Chapter - 05: Motivating learners from curiosity to persistence; Chapter - 06: Use your sense; Chapter - 07: Attention, learning and why Goldilocks deserves recognition; Chapter - 08: Making learning meaningful and valuing intelligence; Chapter - 09: Meaningful memories: From encoding to forgetting; Chapter - 10: Testing, experimenting, habits and practice; Chapter - 11: Review and reflect to retain: Getting rid of the magic wand; Chapter - 12: Stickier stories and food for thought; Chapter - 13: Sleep and learning; Chapter - 14: Learning to learn; Chapter - 15: Your brain and digital learning; Chapter - 16: The future is already with us; Chapter - 17: The end of this journey and the start of more;

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Book SynopsisIan MacRae is a work psychologist, consultant, speaker, author and Managing Director of High Potential Psychology. He works with, and writes about, a wide range of topics relating to psychology and the workplace. He developed the High Potential Traits Inventory (HPTI), a personality assessment which has been translated into dozens of languages and used by over 50,000 people around the world. He is also the author of Myths of Social Media and co-author of Motivation and Performance.Table of Contents Chapter - 00: Introduction; Chapter - 01: Staff should work eight-hour days, Monday to Friday; Chapter - 02: Working from home reduces productivity; Chapter - 03: Social media should never be used at work; Chapter - 04: Listening to music while working is distracting; Chapter - 05: Health and safety is the enemy; Chapter - 06: Surveillance improves performance; Chapter - 07: Creating a Google-style office environment will make staff more innovative; Chapter - 08: Mindfulness is the answer to all problems; Chapter - 09: Neuroscience is the silver bullet to workplace problems; Chapter - 10: Start-ups need a different type of leader to succeed; Chapter - 11: It’s better to have higher self-esteem at work; Chapter - 12: We only use 10 per cent of our brain at work; Chapter - 13: Making workplaces sustainable is a burden; Chapter - 14: The best way to motivate people is to pay them more; Chapter - 15: Employees who work the longest hours are the most valuable people; Chapter - 16: People should retire at 65; Chapter - 17: Perfectionists make the best employees; Chapter - 18: Women aren’t as competitive as men at work; Chapter - 19: People’s personalities can be sorted into categories at work; Chapter - 20: Sexuality and gender should be taken into account at work; Chapter - 21: Millennials are changing the workplace; Chapter - 22: Co-workers should not form romantic relationships; Chapter - 23: Teaching and training are the same; Chapter - 24: Annual appraisals are the best way to measure performance; Chapter - 25: High achievers always make great managers; Chapter - 26: A computer is going to take your job; Chapter - 27: Open-plan offices are always the best option

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Book SynopsisLinda Holbeche is co-director of The Holbeche Partnership, and was previously Director of Research and Policy at the CIPD. She was Director of Leadership and Consultancy at the Work Foundation and of Research and Strategy at Roffey Park and is Visiting Professor at five UK universities. In 2021 she was named as one of the Most Influential HR Thinkers by HR Magazine and is the co-author of Organization Development, also published by Kogan Page. She is based in Sussex, UK.Trade Review"This is a timely revision of this insightful book by Linda Holbeche. The book draws on multiple perspectives and case examples to support why and how organizations and individuals should invest in building an agile organization. A strong case is built for how agility, flexibility and resilience are all concepts that need to be given equal focus by organizational leaders; the reflective questions and checklists presented in each chapter clearly support this." * Dr Christina Evans, Independent Career Coach and Educator *"With the post-pandemic shocks to our way of life and working, we now face a very uncertain geopolitical world economically, environmentally and to maintain peace. We now have to prepare ourselves for a future we cannot foresee. Agility, resilience and speed have become essential in our lives. Linda's latest book describes and illustrates ways forward for organizations and people to adapt to this ever-changing world. It is a 'must read' for leaders in all walks of life, to work with their people to prepare to change and adapt to this new reality. It defines a new social contract between organizations and its people, including customers. Agility is no longer a buzz word it is a mindset we must all adopt." * Roger Leek, Chair, Roffey Park Institute, formerly SVP, Global HR, Fujitsu *"This book clearly and eloquently checks all the boxes required to become change-able organization. It is comprehensive in breadth and useful with checklists on actions to make agility happen." * Dave Ulrich, Rensis Likert Professor, Ross School of Business, University of Michigan Partner, the RBL Group *"Highly recommended 'go to' guide on the agile organization and how to navigate the rapidly changing landscape to bring about meaningful transformation. The third edition brings more compelling practical insights and recommended actions to continue to be an invaluable resource for leaders, HR & OD practitioners and all those leading change. Already an essential reference and helpful guide for those in the NHS, this up to date contemporary edition will be greatly valued and relevant across all sectors and organizations. A must buy." * Karen Dumain, Leading Do OD, Head of OD Professional Development, NHS England *"Linda very ably manages to demystify what agility means in practical terms through sharing of experiences of organizations who have been on this journey, making a compelling argument for a strong link between agility and resilience as a recipe for success. The practical tips and checklists in the book pave the way for professionals embarking on work in this area." * Roshan Israni FCIPD, Deputy CEO, University and Colleges Employers Association (UCEA) *"Linda's book provides a lucid guide for business leaders and HR practitioners alike in rapidly changing environments including pandemics, uncertain geopolitical landscapes, AI advancements and shifting worker expectations. Linda shows us how to stay ahead of the curve through organizational agility, achieved by engaged and resilient work cultures, more flexible people processes and innovation. A stimulating read." * Mira Bacelj, Director Human Resources, INTERPOL *"Agility has to be at the heart of business thinking in a rapidly changing and uncertain world. This book provides an insightful and comprehensive look at what agility really means, from strategy and leadership, to culture, people, and processes." * Peter Cheese, Chief Executive, CIPD *Table of Contents Chapter - 00: Introduction; Chapter - 01: Why go agile?; Chapter - 02: The resiliently agile organization; Chapter - 03: Agile strategizing; Chapter - 04: Agile linkages; Chapter - 05: Designing for agility; Chapter - 06: Agile implementation; Chapter - 07: Agile people processes; Chapter - 08: Nurturing employee engagement and resilience; Chapter - 09: HR’s role in building a high-performance work climate; Chapter - 10: Building a change-able culture; Chapter - 11: Agile leadership; Chapter - 12: Conclusion;

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Book SynopsisDonald Clark has over 38 years' experience in online learning, simulations, virtual reality, mobile and artificial intelligence projects. He was a founding member of Epic Group plc and the Founder and CEO of Wildfire Learning. He is a frequent global speaker, blogger, advisor and researcher and is also a Visiting Professor at the University of Derby. Based in Brighton, UK, Donald Clark is also the author of Artificial Intelligence for Learning and Learning Experience Design, both published by Kogan Page.Trade Review"Donald Clark has been at the leading edge of technology in learning for over 30 years. His take on tech is always informed by his detailed knowledge of learning theory." * Kirstie Donnelly MBE, CEO of City & Guilds Group *Table of Contents Chapter - 01: Learning technology; Chapter - 02: Prehistoric learning technology; Chapter - 03: Writing; Chapter - 04: Printing and books; Chapter - 05: Broadcast and media; Chapter - 06: Teaching technology; Chapter - 07: Teaching machines; Chapter - 08: Computers and the internet; Chapter - 09: Platforms; Chapter - 10: Content; Chapter - 11: Artificial intelligence; Chapter - 12: Metaverse;

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Book SynopsisNeil Perkin is the founder of Only Dead Fish, a consultancy which specializes in digital strategy, transformation and agility. Based in Chichester, UK, he is a frequent conference speaker, curates the quarterly series of Firestarters thought leadership events for Google UK, and has been named by BIMA (British Interactive Media Association) as one of the most influential people in the UK digital industry. He is also the author of Agile Marketing and the co-author of Building The Agile Business Through Digital Transformation, both published by Kogan Page.Trade Review"Agile Transformation has an urgent message for leaders delivered with calm, thoughtfulness and generosity. It's the sort of densely packed book of useful things I like to keep near to my desk, and will end up accumulating a garland of post-its and improvised bookmarkers with scribbled notes like "problem-solving" or "This! Read when in doubt!"." -- Antony Mayfield * CEO, Brilliant Noise *"Neil Perkin's book addresses a fundamental leadership challenge - how to go from being compelled by the need to reinvent to knowing what the steps in your change plan need to look like. Essential reading." -- Bruce Daisley * Author, 'Fortitude', and 'Joy of Work' *"Neil Perkin has written a masterful book on digital transformation, with many practical wisdoms and nuggets waiting to be found. For any organiza- tion trying to create their preferred future, this is a must-read!" -- Gerd Leonhard * CEO, The Futures Agency; Author, ‘Technology vs. Humanity’ *"These days every company wants and needs to change but the answers seem cryptic, vague and often biased. As always, Neil Perkin writes brilliantly and clearly in what is an actionable yet inspiring, interesting yet practical, tour de force on how people in all kinds of business can adapt to the modern world." -- Tom Goodwin * Author, 'Digital Darwinism' *"Leading a transformation can be a daunting challenge. With external change happening at such pace and internal change being so complex, it can be hard to cut through the noise. Luckily, Neil Perkin has done that brilliantly with this book, offering plenty of actionable insights that any leader can put to immediate use." -- James Haycock * Founder, Planet Native Ventures; Author, ‘Bye Bye Banks?’ *"Packed full of amazing insights, case studies and practical examples for implementing agile transformation across any organization." -- Duncan Hammond * VP, Transformation, Warner Music Group *"Agile" and "transformation" aren't just pretty words to say. It's the new way of operating business, and you can't afford to be left behind. You couldn't ask for a better expert guide on the journey than Neil Perkin." -- Scott Brinker * VP, Platform Ecosystem, Hubspot; Author, ‘Hacking Marketing’ *"An inspiring and practical guide to the why, what and how of transforming businesses to meet the challenges and opportunities of digital disruption. Neil Perkin's clear and succinct writing provides an accessible and comprehensive roadmap for leaders to drive customer focused digital innovation." -- Judy Gibbon * Chairman, Wonderbly *Table of Contents Chapter - 01: A new operating system for a new operating environment; Chapter - 02: The agile business; Chapter - 03: A new agile operating system for business; Chapter - 04: Changing change management; Chapter - 05: Think big; Chapter - 06: Start small; Chapter - 07: Scale fast; Chapter - 08: Reinventing the organization;

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Book SynopsisBen Whitter is CEO of HEX Organization and the Founder of the World Employee Experience Institute (WEEI). Based in Manchester, UK, but operating globally, he shares his work and research on employee experience through keynote speaking, advisory services, consulting and training. In 2021 he was recognized by Thinkers50 as one of the top management thinkers in the world and was also named as one of the Most Influential HR Thinkers 2021 by HR Magazine.Trade Review"In the world of driving great employee experiences, we are competing with the best experience a consumer has ever had. We need a focus to make every day simple and special days really special. Ben does not only offer great examples and research but also clear strategic steps to deliver your compelling employee experience. I would highly recommend to read this book if you want to start or boost your journey on employee experience." * Tom Dewaele, Global Head of People Experience at Alphabet/Google *"Ben Whitter is not called 'Mr Employee Experience' without good reason. He pioneered the concept. Employee experience, along with Amy Edmondson's related concept of psychological safety, may prove to be the most profound management idea of all. In Employee Experience Strategy, Whitter offers a blueprint for making employee experience a reality." * Des Dearlove, Co-founder, Thinkers50 *"The workplace has changed radically in recent years and few people have thought about it as carefully as Ben Whitter. We've experienced the pandemic, remote working, 4-day weeks, quiet-quitting, social media boycotts, greenwashing, an office perks arms race and a new wave of Gen Z recruits arriving with a new set of expectations. Whitter is a savvy guide who navigates all these issues, through the lens of his Employee Experience philosophy." * Dougal Shaw, Author, CEO Secrets, Digital Business Reporter, BBC News *"Ben Whitter offers a powerful blend of inspiration and actionability, contributing to our quest for even more people-centricity." * Claude Rumpler, Chief People Experience Officer, L’Oréal *"EX has become the best retention policy around and a must for any organization. Ben Whitter developed the perfect blueprint to bring this idea to reality." * Dr. Ruth Gotian, Author of 'The Success Factor', Chief Learning Officer, faculty member in anesthesiology education, Weill Cornell Medicine *"Dive into the exceptional work of author Ben Whitter in his book Employee Experience Strategy. With his extensive knowledge and expertise in the field of employee experience, Whitter adeptly guides readers through proven and practical strategies. His insightful and expert approach provides the tools necessary to cultivate a workplace culture that fosters engagement and drives business success. Don't miss the opportunity to benefit from Ben Whitter's outstanding contribution and elevate your organization to new heights." * Marcelo Natalini, Dean, Latam Business School, Mexico *"Employee Experience is a very basic concept, intuitive to all of us who have experiences as employees, as customers and as people. But how do you take such a simple idea to a strategic level to the benefit of employees and companies alike? That is where this book comes in, with all its fresh insights, inconvenient truths and aha-moments, Ben Whitter shows the way forward for HR and creates enthusiasm for the journey ahead." * Timothy Vermeir, Editor-in-Chief, HR Square *"Employee Experience can be a challenging concept to advance and implement in any organization. Ben Whitter has a gift for taking complexity and translating it into meaningful actions that any practitioner can follow. In Employee Experience Strategy, Ben equips readers with thought provoking questions, necessary mindsets for change and guidance on how to co-create an employee experience anchored in caring for employees and in business outcomes." * Christina Chateauvert Ph.D., Senior Manager of Employee Experience, Insurance Industry *"The profound impact of Ben's work on my career and the affirmation it has provided for my decision to work in the field of employee experience, cannot be overstated. Ben's remarkable ability to bridge the gap between theory and practice is evident in his comprehensive and insightful books, which offer easily adoptable strategies and real-life examples. I firmly believe that Employee Experience Strategy is indispensable reading for anyone aspiring to revolutionize their approach to employee experience and drive transformative change within their organization." * Julie Wix, Head of Staff Experience, University of Technology, Australia *Table of Contents Chapter - 01: The employee experience boom; Chapter - 02: A new strategy for new challenges; Chapter - 03: Co-creating the employee experience strategy; Chapter - 04: An ecosystem for employee experience success; Chapter - 05: Experience masterplan; Chapter - 06: Team performance – a recipe for employee experience success; Chapter - 07: Driving holistic employee experience performance; Chapter - 08: Reinventing leadership in the employee experience era; Chapter - 09: Aligning leaders to employee experience strategy; Chapter - 10: Playing to win with employee experience; Chapter - 11: People experience – bringing beauty to the world; Chapter - 12: Conclusion; Chapter - 13: References;

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Book SynopsisSarah Nicholl is a Corporate Learning Strategist with more than 20 years' experience leading learning transformation programmes. She specialises in behavioural science-based materials to scale effective learning in organizations to drive business results. Based in Toronto, Canada, Sarah Nicholl is currently a Senior Customer Success Strategist at Pluralsight where she works with global clients to use learning science to improve internal and external business outcomes. Prior to this she was the Customer Success Director of Corporate Learning at D2L and the Strategic Programme Manager at Skillsoft.Trade Review"Companies are competing at the pace of learning. Learning Habits is an actionable guide from an expert with more than 25 years of experience working with the world's top brands. A must-read for any organization looking to drive business forward." * Mariangel Babbel, Director, Brand Marketing at Rev *"Learning Habits is a great read that is based on sound principles, experience and solid research. I believe that it's a book with no time limit and is a mandatory read for use as a reference tool within our field of workforce learning." * Julia Suk, Senior Vice President Enterprise Sales, Hurixdigital *"Sarah Nicholl is a highly credible thought leader and practitioner in organizational change, and this book is jam packed with practised, repeated and proven steps and processes. I've witnessed the impact of what's shared in this book. Consider this a timeless roadmap for top executives, leaders/managers, and individual contributors." * Wendy Nagy, VP, Customer Success, Pluralsight *"An invaluable guide for Learning and Development practitioners who want to build a learning culture in their organizations. Anchored around the famous Habit cycle (Cue, Routine and Reward), the book is packed with valuable practical examples and tips on building learning habits at the individual, team and organization level. It is a must-read for corporate learning professionals - aspiring and experienced - searching for frameworks and tools to build a more holistic approach to learning. Read this book and learn from a true learning practitioner!" * Pratima Krishnan, Learning & OD practitioner and Chief Learning Officer, Techcombank, Vietnam *"Want to build a world-class learning culture? Start here. You'll find an ideal guide to the latest research and best practices in organizational learning and performance. But you need more than theory - you need to put it into practice. That's where Sarah Nicholl draws on her extensive experience to provide a practical roadmap: from meetings, reviews and right goals and habits to executive buy-in and the right metrics to measure, Learning Habits has everything you need to succeed." * Simon Allardice, Creative Director & Principal Author, Pluralsight *"Learning must be an everyday reality for organizations and employees. Sarah's book, Learning Habits, is a powerful message, approach and strategy for creating and supporting learning habits in these changing and challenging times. A must read!" * Elliott Masie, Chair, The Learning Collaborative *"Written by a practitioner with clear focus on how to achieve learning habits, this is a well written, engaging book. It makes so much sense, it is a real page turner. The author is right on the money with her assessment of where business is at right now, and where it needs to head. This is the first book I have seen to honestly outline why people like face-to-face courses. We were prepared to put up with online courses during the pandemic but now we are wondering where the benefits of face-to-face are hiding. This book offers hugely useful mnemonics which help the application of a variety of ideas around forming and sustaining habits. This is an important book for any L&D practitioner, OD practitioner, change manager, process consultant or senior leader in business. This book outlines strong arguments for why learning habits create successful businesses, and how you can engender such habits in your corporate organization. A must read!" * Michelle Parry-Slater, Director, Kairos Modern Learning *"This comprehensive guide is packed with practical tips and techniques to help you master critical learning skills. In today's rapidly changing world, learning is the key to success for individuals, teams and organizations. Sarah Nicholl has done an outstanding job of compiling best practices into a detailed and well-researched resource for anyone responsible for learning. Learning Habits is a corporate learner's manual that provides actionable plans for anyone looking to incorporate the art of learning into their daily routine and foster a culture of learning around them. Whether you're a seasoned professional or just starting, this book is packed with relevant resources. Get a copy and take your learning skills to the next level!" * Kevin Mulcahy, co-author, The Future Workplace Experience *"Learning Habits explains how to both consider and crucially, integrate learning habits in the workplace that will help embed learning initiatives and plans into the flow of work. Many leaders and learning practitioners struggle with the myriad of forces that can inhibit growth and development in organisations. Sarah Nicholl's book provides a model and change approach that addresses these challenges, and assists in cultivating a productive learning environment." * Glenn Carter, Product Owner, Head of Tech Capability Development *Table of Contents Chapter - 00: How to use this book; Section - One: Getting started; Chapter - 01: Introduction; Chapter - 02: The need for a learning culture; Chapter - 03: Introduction to habits; Chapter - 04: Making habits AUTOMATIC; Chapter - 05: The LEARN model; Section - Two: Organization habits; Chapter - 06: AIM to LEARN; Chapter - 07: Executive-led dedicated time for learning; Chapter - 08: Fiscal year start; Chapter - 09: Company-wide meetings; Chapter - 10: Learning council; Section - Three: Team habits; Chapter - 11: Quarterly business reviews and follow-ups; Chapter - 12: Team meetings; Chapter - 13: Manager one-on-one; Chapter - 14: Performance review follow-ups; Section - Four: Individual habits; Chapter - 15: Log-on learning; Chapter - 16: Follow-up actions; Chapter - 17: Collaboration channel; Chapter - 18: Accountability partner; Chapter - 19: Conversations; Section - Five: Bringing it all together; Chapter - 20: Bringing it all together; Chapter - 21: Additional resources;

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Book SynopsisDavid Liddle is the CEO of the TCM Group and president of the People and Culture Association. David is a recognized leader in the areas of conflict resolution, cultural change, and transformational leadership. For over twenty years, David Liddle and his team have been delivering award winning conflict resolution, leadership development, and cultural change programmes for organizations across the globe. Based in London, UK, in 2021 he was named as one of the Most Influential HR Thinkers by HR Magazine and has been featured on the Thinkers50 Radar for 2022.Trade Review"This updated edition expertly outlines a pragmatic and well thought-through framework for making a positive change to people's experience of work. An essential read for anyone who believes organizations don't have to choose between performance and fairness, justice and learning." * David D’Souza, Membership Director, CIPD *"If you want to make a difference in your organization - buy and use this book. Updated to reflect how we are working now; David's book gives managers and HR practitioners space for reflection and crucially inspiration." * Margaret Ayers, Director of Human Resources & Organizational Development, Canterbury Christ Church University *"In a period of increasing polarization and hostility, this second edition of Managing Conflict shows us how to nurture more supportive, compassionate dialogue within the workplace. Filled to the brim with tools, techniques and templates, this book masterfully guides the reader on a journey to building a conflict-healthy culture." * Becky Norman, Managing Editor, HRZone & Training Zone *"Managing Conflict, 2nd Edition is a comprehensive guide that emphasizes the positive potential of conflict management and highlights the need for a shift from retributive systems to person-centred and values-based approaches for managing conflict. David presents real-life examples of conflict resolution, including workplace disputes and community conflicts, demonstrating the power of dialogue and restorative approaches." * Kien Yip PHANG, Certified Mediator (IMI/SIMI) & Ombuds Specialist Consultant, FAO *"In this 2nd edition of Managing Conflict, David Liddle has written an incredibly useful book that shows how to measure the costs of conflict in any workplace, and how to prevent and resolve it. It is insightful and immensely practical and I recommend it highly." * Kenneth Cloke, Mediator, arbitrator and author *"This edition uses additional case studies and templates to show how well the transformative Resolution Framework works. The book is an invaluable source for any human resources or employee relations professional." * Peter Frost, Consultant, Herbert Smith Freehills LLP *"When harnessed well, conflict can lead to better conversations, more diverse thinking and improved decision making. But at its worst, it can sit at the heart of a toxic culture where bullying and harassment go unchecked. David Liddle's book is a practical and essential guide to a subject that is of increasing importance to organizations as they strive for a culture that enables everyone to bring their best." * Martin Blackburn, VP, Head of HR – EMEA, RenaissanceRe *"The 2nd edition is much more relevant to the world we live in now and is reflective of the changes that have impacted our lives in recent times. Recent world events such as the COVID-19 pandemic are acknowledged in the book as huge factors which have shaken our world. The book explores the notion that emotional intelligence and creating space for people to have adult to adult conversations is really the cornerstone of effective conflict management, and in my view, couldn't be truer. The book truly acknowledges the human element, the person behind the issues and the conflict. Practical, insightful, concise and intelligently written." * Jenny Hannon, HR Advisor, KPMG *"David's book brings to light the importance on why organizations should embrace informal conflict resolution processes and embed mediation in its grievance framework. The book also adds a unique insight to the ongoing discussions on why organizations should seriously consider the restorative justice approach." * Nike Ajibowo, Head of Employee Relations and Inclusion, Plan International *"An essential read for leaders, HR professionals and unions, this book revolves around the powerful principle of dialogue, guiding readers on a journey towards healthier, more productive workplaces. Its engaging, well-structured content captivates from the outset, leaving readers unable to put it down." * Rachel Bennett MCIPD, Founder, HR Fusion Ltd *"In this transformative book, conflict becomes a catalyst for growth. Offering an updated, holistic framework for proactive conflict resolution, it's a crucial guide for both novices and experts. Perfect for modern workplaces, it empowers readers to cultivate a positive conflict culture in their organizations, providing practical tools for the future of conflict management at work. A must-read for the forward-thinking Human Resources professional." * Ahmed Zaky, People & Culture Manager, TIMG (New Zealand) *"If you are in the HR profession this is a must read. The tools are all here, backed by fascinating case studies from businesses which he has worked over the past 20 years. This book needs to be in the hands of every HR professional." * Gemma Bromfield ACIPD, Manager Director and HR Consultant, Go Beyond HR Consultancy Ltd *"Managing Conflict 2ed is a breath of fresh air in the field of conflict management and is highly recommended for all actors involved in managing workplace conflict." * Trond Løkling, Co-Founder, Semje Software AS *"Wow! What an inspiring and compelling book. A must read for all leaders, lawyers, ER Professionals, HR, and managers. In fact, anyone who wants to navigate conflict more effectively. This is an extremely practical guide which covers the lifecycle and causes of conflict, managing conflict from an employment law perspective, measuring the cost of conflict and the impact of a toxic culture, the psychology behind it all, routes to resolution, how to develop a Resolution Framework, how to resolve a toxic culture, how to develop an internal mediation scheme and how to do a quick health check on your organization. David has started a "Resolution Movement"." * Louisa Deboer, Global Employment Counsel, and Wellbeing Founder, The Pause Before *"I hope that employers will pick up a copy of this timely new edition and reflect on the benefits of implementing a restorative and humanistic 'Resolution Framework' in their workplace." * Victoria Harris, Trustee, Mediation Hertfordshire & Programme Manager, Civil Mediation Council *"This Edition uses additional case studies and templates to show how well the transformative Resolution Framework works. The book is an invaluable source for any human resources or employee relations professional." * Peter Frost, Consultant, Employment Group, Herbert Smith Freehills LLP *"A gentle guide to a difficult topic; thought- provoking and clear." * Nicola Wood, Senior Independent Director, Information Commissioner's Office *"Active listening skills and recognising the consequences of conflict has never felt more important. David Liddle has ably convince the reader, of the need for Leaders to use mediation along with the emotional and financial benefits of doing so." * Sally Hopper, FCIPD, FRSA, MSc, Director of Human Resources, Hertfordshire County Council *"This is an essential book for organizations. David Liddle shares his expertise and equips the readers to become proactive and embrace positive dialogues, transform conflicts from dysfunctional to functional, and achieve remarkable outcomes. David helps the reader understand the causes and impact of conflicts, and how to use efficient frameworks and tools for conflict management and mediation." * Ewa Hutmacher, CEO and co-founder, Snabbfoting *"Especially useful are the Resolution Reflections. Don't skip them. Answer the short pertinent questions. You will learn a lot. All mediators not just workplace specialists will benefit for reading this insightful and lively text." * Stephen Walker, Mediator and author, S Walker Mediation *"An antidote to the prevailing approach, Managing Conflict offers step-by-step guidance to developing a more holistic, mediation-centric approach called the Resolution Framework. HR professionals, business leaders, lawyers, and labour representative would benefit from the book's analysis of workplace conflict and how to constructively manage conflict so that healthy, functional relationships are not only maintained but can flourish in workplaces." * Tony Scida, Principal and Chief People Office, Re:Focus HR Solutions Inc. *"An antidote to the prevailing approach, Managing Conflict offers step-by-step guidance to developing a more holistic, mediation-centric approach called the Resolution Framework. HR professionals, business leaders, lawyers, and labour representative would benefit from the book's analysis of workplace conflict and how to constructively manage conflict so that healthy, functional relationships are not only maintained but can flourish in workplaces." * Sanja Moll, Mediator and Leadership Coach *"I have to agree that we could "do workplace conflict better". Listening, talking and collaboration through informal and formal mediation instead of relying on the misery of our disciplinary and grievance processes will surely serve everyone better. Get the book!" * Helen Goss, Partner, Boyes Turner LLP *"The book is written in a fascinating way. This book describes innovative strategic approaches to developing a culture of sustainable conflict management that can promote positive engagement of all parties, save costs, reduce stress, and increase well-being." * Aga Yamin, HR Expert *"This book is a must read for all HR Professionals - it is a comprehensive, easy to read textbook and made even better by being very interactive with the reflection boxes throughout each chapter. The book offers a real in-depth understanding of how conflict can arise, the cost to a business (both monetary and psychologically) and resolution options fully explained." * Lisa Hodgkiss, Assoc CIPD, MIoL *"A highly informative and inspiring book, which shows how conflict can in fact be seen as something positive! This book should be read by anyone who has to deal with conflict management - HR and management alike." * Petta G. Praschma, Employer branding enthusiast and Ambassador for the Human Relations Collective *"Such expertise and experience, all openly shared and backed with good research and sound results; this edition is practical and for any CPO/HRD" * Amanda Harcus, Experienced HRD, Culture and Change Expert *"The 2nd edition of Managing Conflict is the ultimate gift to HR practitioners Liddle shares key takeaways with the reader; including useful tests on toxic workplace culture, cost impact analysis for ER matters and approaches to integrate mediation into conflict scenarios. For anyone working in HR who has felt disenfranchised, overwhelmed and just a bit stuck; this book is for you." * Shane O’Brien, Senior Employee Experience Manager, EMEA, MongoDB *Table of Contents Chapter - 00: Introduction; Section - ONE: Putting conflict into context; Chapter - 01: What’s wrong with contemporary conflict management and what to do about it; Chapter - 02: The lifecycle of a conflict – How and why conflicts escalate; Chapter - 03: The causes and the sources of conflict at work; Chapter - 04: Managing conflict – An employment law perspective; Section - TWO: A practical guide to managing conflict; Chapter - 05: Measuring the costs of conflict and the impact of a toxic culture; Chapter - 06: The psychology of conflict and conflict management; Chapter - 07: Routes to resolution – Introducing the resolution spectrum; Chapter - 08: Developing a resolution framework to resolve conflicts and concerns at work; Chapter - 09: How to resolve a toxic workplace culture; Chapter - 10: Mediation – An in-depth analysis of its many benefits and applications; Chapter - 11: How to develop an internal mediation scheme; Chapter - 12: Total conflict management – A whole-system approach for managing conflict; Section - THREE: Resolution resources; Chapter - 13: A quick conflict health check; Chapter - 14: Glossary;

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Book SynopsisNadeem Khan is a futurist, speaker and consultant. Based in Lancaster, UK, he is Head of Strategy & Growth at Zosh Occupational Health Ltd (ZOHL) and the managing director of Optimizhr Ltd.Dave Millner has 30 years of consulting experience working with global organizations to offer a range of organizational development solutions underpinned by people analytics, based in St. Albans, UK. In 2021 he was named as one of the Most Influential HR Thinkers by HR Magazine.Trade Review"Rarely do I come across a book whose title so undersells its value, scope and practitioner insight as this 'Introduction to People Analytics'. Nadeem and Dave have distilled in a single volume all that a modern HR practitioner needs to know, do and embody to be an effective partner to their organization and a trusted advisor to their senior executives. Whilst fully informing the reader in the operational and strategic use of data and all that is required to be a people analyst it goes far beyond this to cover the broad and essential skills of the modern HR professional at the individual level and the shape, purpose and operating model for the future of the HR function itself. Full of examples of theory into practice, case studies, and thought leadership this is essential reading for every HR practitioner and ought to be the prime textbook in every undergraduate and Masters programme teaching the next generation of HR professionals." * Anton Fishman, Coach & Mentor, Business Adviser and Organizational Consultant *"Introduction to People Analytics has refined a new perspective in exploiting organizational data as a tool for performance improvement. With clarity, insight and a strong practical orientation from thought provoking case studies, this book is not only a typical book for HR practitioners but also an ideal book for any managers." * Dr. Danny Soetanto, Associate Professor in Entrepreneurship, University of South Australia *"The second edition provides a deep insight into the world of people analytics and the importance of delivering value within HR. This book will enable HR practitioners to use the power of data to bring real value to all leaders. It's a must for all HR practitioners at all levels as the age of data, analytics and actionable insights is developing at a rapid pace, so go ahead and join the revolution! This book will help you." * Hani Nabeel, Chief Behavioural Scientist, iPsychTec *"An absolute brilliant book by Khan and Millner on people analytics, and a must-read for every practitioner with the ambition to build a mature and accepted people analytics practice. The book reflects perfectly that people analytics is not only about data and methodologies, but also, or even more, about having a clear strategic alignment with your organization, and having a commercial mindset as HR. I wish I had this book when I started our journey 10 years ago." * Patrick Coolen, Global Head of HR Advanced Analytics, Workforce Management, HR Dashboards and Survey Management, ABN AMRO Bank N.V. *"Khan and Millner have built a bridge between HR analytics and value creation. They demonstrate how a pragmatic use of data can help HR practitioners ensure what they are doing is based on a proper analysis of the problem and therefore guarantee that their solutions will add value to the business increasing HR's credibility and impact." * Nick Holley, Director of Learning, CRF *"Introduction to People Analytics bridges the gap between theory and practice. It articulates the impact of exponentially evolving technology, disruptive yet evolving new ways of working and the art of creating business impact in a simple yet actionable framework and approach. Highly recommended title for both HR analytics professionals and HR business partners who play a critical business partnering role from problem identification to solution creation and delivery." * Ashish Sinha, Senior Partner & Head of People Analytics EMEA, Practice Leader *"Written by seasoned HR professionals, this book provides an insight into renowned organizations that have learnt and benefited from adopting this as part of their HR strategy. A must read for HR professionals who understand the importance of analysing data with an aim to align HR strategy with that of the broader business strategy." * Shuja ul Haque, Head of Talent, Learning & OD, Kuwait Energy *"Khan and Millner have further enhanced their excellent roadmap for the HR function to be more data-oriented and analytical in this second edition. They have provided multiple case studies and examples of what HR professionals need to do to become more strategic by adopting a commercial mindset that is rooted in the business and people analytics. A must read for anyone who wants to improve their engagement and impact with the business." * Alec Levenson, Senior Research Scientist, Centre for Effective Organizations, Marshall School of Business, University of Southern California *"This book advocates a seismic shift at how the HR profession looks at the contribution it can make. With the use of contemporary tools to analyse data, HR can place itself at the heart of a business strategy. The authors support that argument with illustrations from dynamic, successful, organizations. HR Directors will find much of value here. Chief Executives should do so too." * Malcolm Martin, Author, Human Resource Practice, Managing Director, Employer Solutions Ltd *"This second edition has clearly reiterated how data can be transformational in driving strategic people decisions in organizations of any size. With a whole variety of case studies that are relevant to me and my organization, this book has brought to life how data and the insight it provides are relevant for us too. This remains a game-changing contribution to the data discussion." * James Madeley, People Director, NearForm *"This book is invaluable in understanding the purpose of data, how to interpret and analyse it and knowing how to pragmatically apply this effectively within your business. This book is a must read for any HR practitioner who wants to get to grips with understanding the commercial mindset and how data can drive the future of the HR function." * Lisa Bailey, Head of HR, Aston Villa Football Club *"Introduction to People Analytics is such an important tool. It's the definite guide that provides both the theoretical foundations and the pragmatic applications of data analytics in the people function. This is a must-read book for beginners and experts looking to start their journey or improve their practice in the people analytics space." * Enrique Rubio, Founder, Hacking HR *"Nadeem and Dave have managed a nearly impossible task, seamlessly merging HR domain knowledge with practical models from the growing fields of data analytics/science and human capital reporting. This is an essential title for analytics professionals moving into HR and for HR professionals that want to harness the power of analytics for their organization. The quality and clarity of the text and the rich organizational case studies will have me reaching for this book again and again." * Laurence Hopkins, People & Culture Lead, Remuneration, Systems and Data, Spark New Zealand *"Does what it says on the tin! A truly 'practical guide to data-driven HR' that goes way beyond the basics of how people analytics can add value and gets under your skin to provoke real thinking and ideas. It challenges you to consider what this means for you as a HR professional, for your team, the organization you work in, and the individual experience of each employee - leaving you in no doubt that people analytics is a no brainer." * Heidi Lopez, Group Strategy Director, Liaison Group & Managing Director, Activ8 Intelligence *"Getting to grips with the latest possibilities and practical applications of data analytics can be tough for HR pros and leaders. This book makes it easier; it's great at breaking down the uses of people data, how to interpret and analyze it, and how to apply it in the best ways within your organization! I'd recommend Introduction to People Analytics to HRBPs and HR practitioners looking to get a better handle on the commercials and how data can drive better people processes." * Bill Banham, Editor, HR Gazette, Host of the HRchat Podcast *"This second edition provides a road map and guide to creating a modern people management function within any organization. I particularly liked the model of the HR Service Station vs. the HR Power Station...what would you rather be running? This book is for businesspeople who work in HR and the learnings within this volume will take you to the top of your game allowing you to be the best while managing a constantly changing environment. Just buy it!" * Gordon A Headley, BSc, CEng, MBA, FCIPD, VP HR, Vision RT Ltd *"Data and people analytics are increasingly becoming an important part of the HR function and this book clearly and comprehensively outlines what to do, how to do it and importantly how the HR practitioner needs to change their mindset to embrace more of a data driven approach. It's a must read." * Harris Daskalakis, President and CEO, Business College of Athens and Greek Institute of Maritime Education *"I commend Khan and Millner for encouraging HR to adopt a commercial approach, and acknowledging that the journey towards data-driven decision-making takes time. Because of the included case studies and thought leadership insights, the book effectively caters to executive needs regardless of where they are on their analytics journey. Everyone can leverage the book's content to make a meaningful impact. In my opinion, this book deserves a prominent place on the bookshelves of all decision-makers." * Sharna Wiblen, Senior Lecturer/Assistant Professor, Sydney Business School, University of Wollongong *"Resources are dispensable but people are not! I congratulate the authors on structuring a new view of 'people and analytics' in organizations - a pleasing step ahead of the human resources school. The content is well balanced with graphics and illustrations and this work should be high value reading for practicing managers and scholars of business." * Javaid Ahmed, Senior Fellow, Strategy and Market Innovation, Institute of Business Management, Pakistan *"It is a thought-provoking yet clear narrative that can serve as an excellent starting point for any Strategic HR Manager to think about what the changes in the modern world mean for their function and their business, and how to future-proof them - all based on solid evidence from analytics. The book will be of interest both to HR Managers, Strategic Managers, and consultants working in the area." * Dr Pavel Bogolyubov, Associate Professor, Department of Organization, Work and Technology Lancaster University Management School *Table of Contents Chapter - 00: Introducing the framework; Section - Part One: Context for change; Chapter - 01: Redefining HR: The context for change; Chapter - 02: The age of data and people analytics; Section - Part Two: Making the shift to a data-based approach; Chapter - 03: The commercial HR mindset; Chapter - 04: Developing new ways of working; Chapter - 05: Working with data; Section - Part Three: People analytics delivering value; Chapter - 06: A people analytics framework: Laying the foundations through metrics, reporting and core analytical activity; Chapter - 07: A people analytics framework: Identifying business insights from analytics; Chapter - 08: Delivering people analytics projects; Section - Part Four: Looking to the future; Chapter - 09: How to be more data-driven and people analytics-focused; Chapter - 10: The road ahead: Turning intent into tomorrow’s people function through people analytics;

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Book SynopsisDr Joan Swart is a coaching psychologist, accredited supervisor, researcher and author. Based in Cape Town, South Africa, she is the Corporate Programme Director at Coaching Minds. She developed the curriculum of the Jay Shetty Certification School and is an accredited supervisor at the Association for Coaching.Christine Guirguis is an Association For Coaching Certified Productivity and Performance Coach. She founded Advaya Project which provides people with the tools they need to reach their true potential. She is based in Cairo, Egypt.Trade Review"This book is a comprehensive toolkit for coaches looking to deepen their skills and help their clients achieve meaningful transformation. It covers the importance of self-awareness, self-management, supervision and wellbeing; along with neuroscience, enabling energy shifts, building strong habits, and working with clients' systems to create lasting change - would highly recommend!" * Katherine Tulpa, CEO Association for Coaching and Wisdom8 Ltd *"The Coach's Casebook is an outstanding resource for beginner coaches, with insights and chapters to also engage the more experienced coach. Full of witty, insightful and great examples, the contributors have brought coaching alive, showcasing the key attributes needed by every coach and explorations of key issues facing coaches in the 2020s. This book will be the place to start for every new coach." * Professor Jonathan Passmore, Henley Business School, UK *"The Coach's Casebook is a remarkable coaching manual that provides practical tools and techniques for both novice and experienced coaches. Highly recommended for anyone looking to take their coaching practice to the next level. " * Andrea Giraldez-Hayes PhD., Course Director, University of East London, UK *"This book provides a treasure trove of tools, techniques, approaches, and strategies that are vital for novice and experienced coaches' professional development. Written by experienced practitioners, the book is a fresh and welcome addition to professional guidebooks on coaching." * Dr Ioanna Iordanou, Reader in Human Resource Management, International Centre for Coaching and Mentoring Studies, Oxford Brookes Business School, UK *"The Coach's Casebook is a comprehensive volume, which will be an excellent resource for both new and seasoned coaches. It combines theory and practice, and topical issues, such as mental health and coaches' own self-care, which should be considered by all working in this field." * Dr Ana Paula Nacif, Lecturer and Module Leader for the Master of Positive Psychology and Coaching Psychology, University of East London, UK *Table of Contents Chapter - 01: Introduction and misconceptions of coaching; Section - ONE: Models and frameworks; Chapter - 02: The three Cs of coaching and professional practice; Chapter - 03: Awareness and accountability in coaching; Chapter - 04: Building habits; Section - TWO: Competencies; Chapter - 05: Coach supervision – who needs it?; Chapter - 06: Coaching presence; Chapter - 07: The importance of self-management for a coach; Chapter - 08: Are you listening to listening ? The art of listening; Chapter - 09: The power of non-directive questioning; Chapter - 10: Clarity from heart–brain connection to self-discovery; Chapter - 11: Seeking transformation versus focusing on solutions; Section - THREE: Approaches; Chapter - 12: Holistic transformation; Chapter - 13: Neuroscience-based coaching; Chapter - 14: Masculine/feminine energy aspects in coaching; Chapter - 15: Mindfulness and psychological flexibility in emotion-based coaching; Section - FOUR: Techniques and tools; Chapter - 16: Embodiment; Chapter - 17: Identifying and challenging blind spots in coaching; Chapter - 18: Coaching tools and techniques; Chapter - 19: The eyes watch but the brain sees – Visualization as a coaching tool for shifting the client’s present view; Chapter - 20: The Wheel of Life; Section - FIVE: Transforming theory into practice – Application and implementation; Chapter - 21: Transitioning from theory to practice; Chapter - 22: Imposter syndrome; Chapter - 23: Ikigai; Chapter - 24: Preventing burnout by attaining a healthy work and personal life balance; Chapter - 25: Combining coaching and mindfulness; Chapter - 26: Establishing an effective coaching dialogue; Chapter - 27: Expanding modes of mind – From doing to being and becoming; Chapter - 28: The power of intention – Life coaching and the gap between intention and action; Chapter - 29: Overcoming fear: Stepping out of your comfort zone; Section - SIX: Transforming theory into practice – Execution; Chapter - 30: Goal setting – be SMARTER!; Chapter - 31: Sustaining and committing to action; Chapter - 32: The discovery call; Chapter - 33: Coaching ethics – don’t be a plastic coach!; Chapter - 34: Structuring the session (or not); Chapter - 35: Questioning techniques; Section - SEVEN: Special niches and target groups; Chapter - 36: Leadership and executive coaching; Chapter - 37: Coaching and mental health; Chapter - 38: Coaching ‘difficult’ personality types; Chapter - 39: Empowering women to overcome cultural barriers; Chapter - 40: Conclusion;

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Book SynopsisNick Hernandez is the CEO and Founder of 360Learning, and a leading advisor and investor in the SaaS technology industry. Driven by his passion for improving the way we solve problems together through learning, Nick founded 360Learning in 2013, and has since grown the company into a leader in the EdTech sector. In late 2021, Nick and his team secured funding from Sumeru, SoftBank, and Silverlake for 360Learning to continue championing upskilling from within through collaborative learning. He is based in Paris, France.Trade Review"Finally a book that understands not just the theory of collaborative learning but also understands how to roll its sleeves up and make it happen. I really enjoyed Nick's book. He breaks down the blueprint of collaborative learning and how to overcome typical challenges. This will be a benefit to anyone who reads it." * Danny Seals, Co-Founder, Venndorly *"Nick's passion for collaborative learning shines through; that provides energy for the reader! There are some excellent case studies which provide a good context for the thinking." * Andy Lancaster, Head of Learning, CIPD (The Chartered Institute of Personnel Development) *"As Nick Hernandez points out in Collaborative Learning, the non-conscious nature of knowledge, per the research of Richard E. Clark, Ed.D., is the challenge, especially for High Stakes Performance. If the risks and rewards at stake allow, iterative and collaborative means for developing information and instruction are almost always better, faster and cheaper than most L&D organizations' approaches." * Guy W. Wallace, President, EPPIC Inc. *"One barrier to changing how learning is delivered is quantitative justification that the change will solve critical business problems. Nick has pulled together a comprehensive guide defining what collaborative learning is, why it matters and exactly how this dynamic change will have a measurable impact on some of the most critical problems keeping business executives up at night. He does all this while artfully highlighting 360Learning's role in making collaborative learning a reality. I also appreciate his sincere recognition that making the change comes with challenges and provides practical guidance on overcoming those challenges." * Christopher Lind, Founder & Principal Advisor, Learning Sharks/Learning Tech Talks *"In L&D, books that stick are the ones that simply answer the question 'how do I make this work in my organization?' Nick absolutely nails this in his guide to collaborative learning. It's filled with well-researched thinking, real-world examples and obstacles that learning professionals may face when trying to implement this approach within their business. I found myself continually flicking back to how collaborative learning can be applied to different stages of the employee journey and how it enhances culture. It is smart, incredibly practical and nuanced, providing me and my team with plenty of ideas to put into action. This is a must-read book that not only challenges the status quo, but one that L&D professionals can rely on to inspire them to make stuff happen." * Adam Harwood, Associate Director of Talent and Culture, Biotechnology *"Something's always sat wrong with me in professional and corporate L&D. It's felt overly programmatic and formulaic. Enter Nick Hernandez and this book. All the chapters are well researched, storified and practical. This book is culture-enhancing and spark-inducing. We've been waiting for this work without truly knowing so; and from now, all learners stand to gain when you apply the urges, tools and approaches contained here. I'd lost faith in learning; it's now restored." * Perry Timms, Founder/Chief Energy Officer, PTHR *"Collaborative learning is one of the defining characteristics of high performing learning organizations - talked about by many but practiced by few. It's time for action! I'd echo Nick's own advice in this book - pick it up, use the ideas in the case studies and stories - test them, experiment with them and see what works!" * Laura Overton, Award winning L&D analyst; Founder, Learning Changemakers *"Nick makes a strong case for the power, the impact and the absolute necessity of collaborative learning in today's increasingly digital and remote workplaces. Yesterday's top-down learning approaches no longer serve our businesses or employees. It is well past time to put learners in the driver's seat of their own performance and development. Collaborative learning does just that." * Bob Mosher, CEO/Chief Learning Evangelist, APPLY Synergies *Table of Contents Chapter - 00: Foreword by Josh Bersin; Chapter - 01: The courses you loved vs the experts you know; Chapter - 02: The collaborative learning blueprint for upskilling from within; Chapter - 03: Why we need collaborative learning today; Chapter - 04: The science of shared expertise; Chapter - 05: Territorial, defensive, siloed; Chapter - 06: Collaborative learning as a culture enhancer; Chapter - 07: How upskilling from within through collaborative learning can guide the employee journey; Chapter - 08: Common obstacles to realizing the value of collaborative learning – and how to overcome them; Chapter - 09: How the world’s leading experts are leveraging collective knowledge to solve impossible problems; Chapter - 10: Convexity; Chapter - 11: How can we make upskilling from within through collaborative learning more than just another hot L&D trend?; Chapter - 12: Does the shift to upskilling from within through collaborative learning spell the end of L&D as we know it?; Chapter - 13: How collaborative learning helps prove learning impact; Chapter - 14: How collaborative learning is transforming industries; Chapter - 15: The future of upskilling from within through collaborative learning; Chapter - 16: Conclusion;

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Book SynopsisMichael Armstrong is the UK's bestselling author of HRM books including Armstrong's Handbook of Human Resource Management Practice. Based in London, UK, he is a former Chief Examiner of the Chartered Institute of Personnel and Development (CIPD). Duncan Brown is an independent rewards adviser and researcher. He has more than 30 years' experience with employers including IES, Aon Hewitt, PwC and Willis Towers Watson. He also spent five years as Assistant Director General and head of research and policy at the CIPD.Trade Review"That book has been my bible. This book is the Reward go-to reference point for academics and practitioners alike; the launch pad for a thousand reward schemes, research projects and student dissertations. I have drawn on it to teach Strategic Reward to Masters and MBA students. From two renowned experts in the field this latest edition has been substantially updated to cover contemporary topics. It's the only Reward book you will need." * Carol Woodhams, Professor of HRM, Surrey Business School and HR Magazine’s Most Influential HR Thinker of 2023 *"This 7th edition of Armstrong's Handbook of Reward Management Practice is a must read for all compensation, benefits and rewards professionals and students. In addition to case studies and top-notch figures and tables peppered throughout, the authors include practical implications and a list of handy references at the end of every chapter. My hardcopy is always close at hand." * Dr. Phil Bryant, Editor-in-Chief, Compensation & Benefits Review and Associate Professor, Columbus State University *"Comprehensive, insightful and engaging - a must have for all Reward practitioners." * Nishant Mahajan, Senior Principal, Mercer *"An excellent reward handbook for our times. Loved the practical implications sections. A must read for these unprecedented and challenging times for those seeking fair and equitable reward management practices." * Fiona Evans FCIPD, Director of People and Culture, RSPCA *"An astonishingly comprehensive guide that locates reward in its changing context and restores its key role in the achievement of social equality and dignity at work. This handbook is essential for HR practitioners, for students and teachers of management in its widest sense but also for all involved in setting pay in the public and private sectors." * Professor Sian Moore (FHEA), Fellow of the Academy of Social Sciences, Director, Public Services International Research Unit (PSIRU) and Co-Director, Centre for Research on Employment and Work (CREW) *"Armstrong's Handbook of Reward Management Practice is a must-read for all HR and Reward practitioners and the go-to for all things reward. It not only provides the research, principles and psychology of reward but how to make it work in practice too. It's comprehensive and up to date to ensure your reward practices are robust and relevant as well as being accessible and practical too. It's rooted in data and evidence and offers practical application." * Martyn Dicker, Director of People at UNICEF UK *"This is an extraordinarily comprehensive book on reward. It reflects the need to have a helicopter approach - sweeping across broad framing environmental themes down to details such as how to design job family structures. A must for any reward professional." * Michael Rose, Reward strategy adviser, Speaker and Author *"Pulling together every reward theory and principle, while contextualizing for a post-Brexit, post-Pandemic, cost-of-living workplace, Armstrong and Brown once again deliver the practical 'industry bible' every reward professional needs." * Debi O'Donovan, Co-founder & Director, Reward & Employee Benefits Association *"Armstrong and Brown provide a deep and updated outlook into reward management prompting us to step back and challenge our practices while mastering the integration of team engagement and ESG considerations into the modern HR landscape." * Laetitia Brun, Chief Human Resources Officer, Getlink Group *"I am pleased to wholeheartedly endorse this reward management handbook, which stands as an indispensable resource for anyone seeking a comprehensive understanding of this crucial field. With its well-structured content and contemporary insights, the book skilfully navigates the intricate landscape of reward management. The authors have masterfully blended academic rigor with practical relevance, providing readers with a balanced and up-to-date perspective on the subject. As an academic in human resource management, I found the book to be a valuable guide that offers not only a solid theoretical foundation but also actionable strategies that can be applied in real-world contexts. Whether you are a student, a professional in the field, or anyone interested in optimising employee motivation and performance, this textbook is a must-read. Its insightful analysis and practical applications make it an indispensable companion that will undoubtedly contribute to enhancing your knowledge and expertise in reward management." * Jean Qi Wei, Senior lecturer in HRM, Kingston University, Business School *Table of Contents Chapter - 00: Introduction; Section - ONE: Fundamentals of reward management; Chapter - 01: Reward management – An overview; Chapter - 02: Strategic reward; Chapter - 03: Total reward; Section - TWO: Aspects of reward management; Chapter - 04: Factors affecting reward; Chapter - 05: Financial rewards; Chapter - 06: Non-financial rewards; Chapter - 07: Motivation and reward; Chapter - 08: Engagement and reward; Chapter - 09: Performance and reward; Chapter - 10: Financial well-being; Chapter - 11: The gender pay gap; Chapter - 12: The ethical approach to reward and performance management; Section - Section THREE: Base pay management; Chapter - 13: Job evaluation; Chapter - 14: Market pricing; Chapter - 15: Grade and pay structures; Section - FOUR: Rewarding and recognizing performance; Chapter - 16: Pay progression through contingent pay; Chapter - 17: Bonus schemes; Chapter - 18: Team pay; Chapter - 19: Rewarding for business performance; Chapter - 20: Recognition; Section - FIVE: Rewarding special groups; Chapter - 21: Rewarding chief executives; Chapter - 22: Rewarding sales and customer service staff; Chapter - 23: Rewarding knowledge workers; Chapter - 24: Rewarding manual workers; Chapter - 25: International reward; Section - SIX: Employee benefits; Chapter - 26: Employee pensions and benefits; Chapter - 27: Flexible benefits; Section - SEVEN: The practice of reward management; Chapter - 28: Evidence-based reward management; Chapter - 29: Managing reward systems; Chapter - 30: Managing reward risk; Chapter - 31: Responsibility for reward; Chapter - 32: Reward management developments in the UK

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Book SynopsisMichael Armstrong is the UK's bestselling author of HRM books including Armstrong's Handbook of Human Resource Management Practice. Based in London, UK, he is a former Chief Examiner of the Chartered Institute of Personnel and Development (CIPD). Duncan Brown is an independent rewards adviser and researcher. He has more than 30 years' experience with employers including IES, Aon Hewitt, PwC and Willis Towers Watson. He also spent five years as Assistant Director General and head of research and policy at the CIPD.Trade Review"That book has been my bible. This book is the Reward go-to reference point for academics and practitioners alike; the launch pad for a thousand reward schemes, research projects and student dissertations. I have drawn on it to teach Strategic Reward to Masters and MBA students. From two renowned experts in the field this latest edition has been substantially updated to cover contemporary topics. It's the only Reward book you will need." * Carol Woodhams, Professor of HRM, Surrey Business School and HR Magazine’s Most Influential HR Thinker of 2023 *"This 7th edition of Armstrong's Handbook of Reward Management Practice is a must read for all compensation, benefits and rewards professionals and students. In addition to case studies and top-notch figures and tables peppered throughout, the authors include practical implications and a list of handy references at the end of every chapter. My hardcopy is always close at hand." * Dr. Phil Bryant, Editor-in-Chief, Compensation & Benefits Review and Associate Professor, Columbus State University *"Comprehensive, insightful and engaging - a must have for all Reward practitioners." * Nishant Mahajan, Senior Principal, Mercer *"An excellent reward handbook for our times. Loved the practical implications sections. A must read for these unprecedented and challenging times for those seeking fair and equitable reward management practices." * Fiona Evans FCIPD, Director of People and Culture, RSPCA *"An astonishingly comprehensive guide that locates reward in its changing context and restores its key role in the achievement of social equality and dignity at work. This handbook is essential for HR practitioners, for students and teachers of management in its widest sense but also for all involved in setting pay in the public and private sectors." * Professor Sian Moore (FHEA), Fellow of the Academy of Social Sciences, Director, Public Services International Research Unit (PSIRU) and Co-Director, Centre for Research on Employment and Work (CREW) *"Armstrong's Handbook of Reward Management Practice is a must-read for all HR and Reward practitioners and the go-to for all things reward. It not only provides the research, principles and psychology of reward but how to make it work in practice too. It's comprehensive and up to date to ensure your reward practices are robust and relevant as well as being accessible and practical too. It's rooted in data and evidence and offers practical application." * Martyn Dicker, Director of People at UNICEF UK *"This is an extraordinarily comprehensive book on reward. It reflects the need to have a helicopter approach - sweeping across broad framing environmental themes down to details such as how to design job family structures. A must for any reward professional." * Michael Rose, Reward strategy adviser, Speaker and Author *"Pulling together every reward theory and principle, while contextualizing for a post-Brexit, post-Pandemic, cost-of-living workplace, Armstrong and Brown once again deliver the practical 'industry bible' every reward professional needs." * Debi O'Donovan, Co-founder & Director, Reward & Employee Benefits Association *"Armstrong and Brown provide a deep and updated outlook into reward management prompting us to step back and challenge our practices while mastering the integration of team engagement and ESG considerations into the modern HR landscape." * Laetitia Brun, Chief Human Resources Officer, Getlink Group *"I am pleased to wholeheartedly endorse this reward management handbook, which stands as an indispensable resource for anyone seeking a comprehensive understanding of this crucial field. With its well-structured content and contemporary insights, the book skilfully navigates the intricate landscape of reward management. The authors have masterfully blended academic rigor with practical relevance, providing readers with a balanced and up-to-date perspective on the subject. As an academic in human resource management, I found the book to be a valuable guide that offers not only a solid theoretical foundation but also actionable strategies that can be applied in real-world contexts. Whether you are a student, a professional in the field, or anyone interested in optimising employee motivation and performance, this textbook is a must-read. Its insightful analysis and practical applications make it an indispensable companion that will undoubtedly contribute to enhancing your knowledge and expertise in reward management." * Jean Qi Wei, Senior lecturer in HRM, Kingston University, Business School *Table of Contents Chapter - 00: Introduction; Section - ONE: Fundamentals of reward management; Chapter - 01: Reward management – An overview; Chapter - 02: Strategic reward; Chapter - 03: Total reward; Section - TWO: Aspects of reward management; Chapter - 04: Factors affecting reward; Chapter - 05: Financial rewards; Chapter - 06: Non-financial rewards; Chapter - 07: Motivation and reward; Chapter - 08: Engagement and reward; Chapter - 09: Performance and reward; Chapter - 10: Financial well-being; Chapter - 11: The gender pay gap; Chapter - 12: The ethical approach to reward and performance management; Section - Section THREE: Base pay management; Chapter - 13: Job evaluation; Chapter - 14: Market pricing; Chapter - 15: Grade and pay structures; Section - FOUR: Rewarding and recognizing performance; Chapter - 16: Pay progression through contingent pay; Chapter - 17: Bonus schemes; Chapter - 18: Team pay; Chapter - 19: Rewarding for business performance; Chapter - 20: Recognition; Section - FIVE: Rewarding special groups; Chapter - 21: Rewarding chief executives; Chapter - 22: Rewarding sales and customer service staff; Chapter - 23: Rewarding knowledge workers; Chapter - 24: Rewarding manual workers; Chapter - 25: International reward; Section - SIX: Employee benefits; Chapter - 26: Employee pensions and benefits; Chapter - 27: Flexible benefits; Section - SEVEN: The practice of reward management; Chapter - 28: Evidence-based reward management; Chapter - 29: Managing reward systems; Chapter - 30: Managing reward risk; Chapter - 31: Responsibility for reward; Chapter - 32: Reward management developments in the UK

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Book SynopsisCiarán McFadden is a Senior Lecturer in Organizational Behaviour and Human Resource Management at the University of Stirling, UK. His interdisciplinary research explores the workplace and career experiences of LGBTQ+ and neurodiverse employees, labour market discrimination and identity in organizations and has been published in numerous peer-reviewed journals and several books.

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Book SynopsisIan Hesketh is the Senior Responsible Owner for the National Police Wellbeing Service UK, Wellbeing Lead for the UK College of Policing and works with the National Forum for Health and Wellbeing at Work at the Alliance Manchester Business School. He is a visiting fellow at Durham University Business School and the Open University. Professor Sir Cary Cooper is 50th Anniversary Professor of Organizational Psychology and Health at the University of Manchester. Based in Manchester, UK, he is the former President of the Chartered Institute of Personnel and Development (CIPD).Trade Review"A vital read for anyone embarking on or refining a strategic approach to wellbeing in the workplace. Cary and Ian have created a perfect blend of theory and practical application, making the evidence-base accessible to everyday business leaders. A bang up-to-date guide that gets to the heart of what really matters in the current times." * Charles Alberts, Global Head of Wellbeing and People Experience, Clifford Chance LLP *"Since the very popular first edition the world of work has been changed by seismic events beyond our control. This new edition re-positions the issues, exposes the challenges and shows how employee wellbeing has become truly centre stage and crucial to employee health and productivity. The practical advice is much to be applauded as well." * Professor Dame Carol Black, DBE, FRCP, British physician and former advisor to the British Government on workplace health *"This new edition provides great insights on why wellbeing is so important, as well as clear guidance on how to think strategically to make a real difference to all our people. A good wellbeing strategy should be at the core of our thinking about work and the workplace for the future, which will be good for our people, good for positive organizational outcomes, and ultimately good for our wider economy and society as well." * Peter Cheese, Chief Executive, CIPD *Table of Contents Chapter - 00: Introduction; Chapter - 01: Wellbeing – what has changed?; Chapter - 02: Getting started; Chapter - 03: Promoting workplace wellbeing; Chapter - 04: Problems and pitfalls; Chapter - 05: Monitoring and evaluating; Chapter - 06: Tools and legislation; Chapter - 07: References;

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Book SynopsisDonald Clark has over 35 years' experience in online learning, simulations, virtual reality, mobile and artificial intelligence projects. He was a founding member of Epic Group plc and the founder and CEO of Wildfire Learning. He is a frequent global speaker, blogger, advisor and researcher and is also a Visiting Professor at the University of Derby. Based in Brighton, UK, he is the author of Artificial Intelligence for Learning, Learning Experience Design and Learning Technology, all published by Kogan Page.Trade Review"This groundbreaking book on the metaverse is a must-read for anyone interested in the future of learning. With expert insights and compelling research, the author illuminates the immense potential of immersive technologies. It is an essential resource for educators and learners seeking to navigate the exciting realm of the metaverse and unlock new frontiers in education." * Sheila Jagannathan, Global Head, Open Learning, World Bank *"Excitement about the metaverse died down towards the start of 2023, its oxygen stolen by the arrival of Generative Pre-trained Transformers (GPTs) - astonishingly capable AI models. But the metaverse will be back: the tech giants (especially Apple and Meta) are still spending vast sums on its development. It is best understood as the internet in 3D, the application of extended reality, including virtual reality (VR), augmented reality (AR) and mixed reality (MR). These technologies are going to be enormously influential in every aspect of life, and perhaps most of all in education. There is no better guide to this exciting new world than Donald Clark, who has been at the cutting edge of education technology for over 35 years. Not only does he talk and write with deep expertise, but also engagingly and entertainingly. What fun!" * Calum Chace, Author, Surviving AI, Global keynote speaker *"Donald Clark gives a great overview of learning and the metaverse, easing us in with an exploration of the term before deeply immersing the reader into a myriad of benefits. Part three is particularly insightful, as he shows his specialism in learning technologies. I left with a much better understanding of the topic, and recommend the second half to experienced professionals in L&D." * Tom Ffiske, Editor, Immersive Wire *Table of Contents Chapter - 01: What is the metaverse?; Chapter - 02: The origins of the metaverse; Chapter - 03: What does the metaverse mean for learning and development?; Chapter - 04: Evidence for learning and the metaverse; Chapter - 05: Virtual Reality (VR); Chapter - 06: Augmented Reality (AR); Chapter - 07: Gamification; Chapter - 08: Simulations; Chapter - 09: Immersive technologies; Chapter - 10: Web 3.0; Chapter - 11: Designing learning for the metaverse; Chapter - 12: ROI of learning in the metaverse; Chapter - 13: Lessons for the future of learning; Chapter - 14: Glossary; Chapter - 15: List of acronyms

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Book SynopsisKeith Keating is a Chief Learning Officer at BDO and Academic Director for the University of Pennsylvania's CLO doctoral program. A respected industry author and keynote speaker, he has more than 20 years' experience in the Learning and Development (L&D) industry. He champions lifelong learning as the pathway to seizing control of one's career trajectory and is also an advocate for talent development. He leverages his platform to emphasize human talent as the cornerstone of organizational success. He resides in Toronto, Canada.Trade Review"Embark on a journey of transformation with The Trusted Learning Advisor. This book is a treasure trove of strategies, tools and insights to transition from a traditional L&D role to a trusted business partner. Let it guide you and your colleagues towards becoming change agents for learning, development and business performance!" * Elliott Masie, Chair, The MASIE Learning Foundation *"Dr. Keating's groundbreaking work serves as a transformative compass for L&D professionals and academics alike, offering not only an update on the latest in learning science but also illuminating the path towards fostering trust and building impactful relationships." * Dr. Raghu Krishnamoorthy, Director, University of Pennsylvania’s Chief Learning Officer Executive Doctoral Program *"The story of talent development is being actively rewritten. HR and learning professionals need to rapidly rethink how they prepare the workforce and workplace to address the evolving complexity of work. To develop and grow a future-ready workforce, L&D must bring a strong perspective, a flexible and strategic approach and an end-to-end mindset to developing talent. In this book, Dr. Keating presents an actionable approach to help reverse the malaise that many L&D organizations now find themselves in. He offers an approach that recognizes how we must become more connected to the business, more consistent in our solutions and more credible as trusted advisors that enable the outcomes both the business and the workforce need in today's work environments." * Brandon Carson, Global Head of Learning, Starbucks *"Steeped in practical wisdom, The Trusted Learning Advisor is a game-changer for every L&D professional. It urges you to redefine your role, align your strategies with the business objectives and prove the value of learning interventions. Let this book be your guide in your journey from being a simple order-taker to an indispensable strategic partner." * Matthew Daniel, Senior Principal of Talent Strategist, Guild Education *"WARNING: This book contains learning and development GOLD. This notion of being an order taker is a constant battle in the L&D world. Many of us struggle with this daily. Dr. Keating has so eloquently articulated practical insights and strategies that will allow any learning professional to navigate the important role of the 'Trusted Learning Advisor'. It is so important that those struggles don't become battles, but rather opportunities to build strong relationships with strategic partners. Once the key is turned, prepare to unlock excellence and the full potential of your learning programs!" * Stephanie Curry, Manager, Cadillac Academy *"The ability to learn, unlearn and relearn has never been more critical for organizations in these challenging times. Dr. Keating's The Trusted Learning Advisor provides readers with practical wisdom, invaluable tools and transformative strategies that equip L&D professionals with all the tools they need to lead their companies to become places where learning is a strategic advantage." * Paul Estes, VP, Magic Leap *"For years, the HR function has been striving to transition to the role of trusted business advisors. All too often the Learning & Development function has forgotten that it is either directly part of the HR function or at least tangentially connected with the explicit goal of unleashing the capability of both individual employees and the collective organization. In his book, The Trusted Learning Advisor, Dr. Keith Keating aptly zeros in on this oft made mistake of L&D leaders and highlights proven practices that can help the most junior to the most senior L&D leaders become trusted advisors to the business. His book is a must read for any L&D leader looking to bring true purpose to their role and impact to their organization." * Clint Kofford, Chief Talent Officer, Covetrus *"There is a great change that needs to be made in the learning and development industry and leaders like Keith Keating, who have the authority, experience and clearly well researched practices to back it up, are going to be the ones to help strengthen the wave of momentum. The Trusted Learning Advisor provides a truth and sincerity that needs to be heard, while giving you tangible and practical strategies to evolve and be better integrated into the learning worlds of your organizations. Read it." * Lauren Waldman, Founder and Learning Scientist, Learning Pirate Inc. *"Embrace the future of learning and development with The Trusted Learning Advisor. This captivating book offers L&D professionals a wealth of practical advice, tools, and strategies to elevate their role from order-taker to trusted strategic partner. By aligning learning strategies with business objectives and influencing key stakeholders, you'll become a driving force behind your organization's growth and transformation. Prepare to embark on a journey of personal and professional transformation with this invaluable guide." * Alison Redpath, Learning Leader, HSBC *"An L&D champion and a Trusted Learning Advisor himself, Dr Keith Keating now shares over 20 years of invaluable, hard-earned experience on navigating the challenging, day-to-day delivery of corporate L&D and performance improvement successfully. Leaving no stone unturned, he covers everything from managing stakeholder expectations right through to personal, continuous development and branding. A motivational and experienced mentor, Keith's optimism and positivity throughout is infectious. I highly recommend The Trusted Learning Advisor to anyone, from those only starting out in L&D, to those looking to reflect upon and improve their current practice." * Dr. Markus Bernhardt, Consultant, ChangeUp Operations *"The role of the L&D professional must transform to meet stakeholder and shareholder demands. The Trusted Learning Advisor outlines this transformative pathway to ensure that the role L&D plays is no longer a transaction, but rather strategic partners with credibility and reliability. This is a must read for any L&D professional!" * Dr. Chris Bittinger, President, Open Pivot *"The Trusted Learning Advisor effectively captures an approach that will allow learning practitioners to ensure they deliver real organizational value. Developing the skills to become an internal consultant that can genuinely move the needle is priceless and timeless." * Adam Stedham, CEO, GP Strategies *Table of Contents Chapter - 01: Introduction to Trusted Learning Advisors; Chapter - 02: Understanding Order Takers; Chapter - 03: Why do we need to evolve?; Chapter - 04: What makes a Trusted Learning Advisor?; Chapter - 05: The Art of Trust Chapter - 06: Building Relationships Chapter - 07: Taking the Order; Chapter - 08: Defining the value of Trusted Learning Advisors; Chapter - 09: Best Practices of Trusted Learning Advisors

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Book SynopsisAnna Tavis, Ph.D., based in New York City, New York, is Clinical Professor, Department Chair of the Human Capital Management Department at NYU's School of Professional Studies. She is co-author of Humans at Work, also published by Kogan Page.Woody Woodward, PhD, PCC, is Director of the Coaching Innovation Lab and leads the Master of Science degree program in Executive Coaching and Organizational Consulting at NYU's School of Professional Studies. He sits on the Board of Directors of the International Coaching Federation Thought Leadership Institute.Trade Review"This is an important and timely book, shining a light on the rapid growth of professional coaching in the workplace and its superpower to change behaviors and transform organizations." * Jack Prevezer, COO and Co-founder, EZRA *"This book takes you on an unusual and exciting journey of understanding, appreciating and embracing the many ways, turns and discoveries about the benefits of the intersection of technology and professional coaching. Some fairly obvious, others delightfully surprising. The Digital Coaching Revolution is a gift for all of us who try to better comprehend and, more importantly, better utilize technology and coaching." * Magda Mook, CEO, International Coaching Federation *"Coaching has grown as an organizational intervention since the start of the millennium. It has become almost ubiquitous in enterprise organization. But how can HR leaders leverage the revolution of AI and digital which has been sweeping through coaching since 2020? This highly practical book provides the insights and knowledge to help HR professionals navigate the intersection between coaching and technology and emerge as more informed and more effective consumers of coaching services." * Jonathan Passmore, SVP EZRA & professor of coaching at Henley Business School, UK *"The Digital Coaching Revolution is an important resource that chronicles the evolution of coaching and also provides a roadmap for how technology can be used to democratize coaching and enable every employee in any size organization to benefit from at-scale and tech-enabled professional development. Tavis and Woodward have created a vibrant global community of coaching and professional development leaders at NYU and beyond who will surely influence the workplace and what it means to develop employees for years to come." * Angie Kamath, Harvey Stedman Dean of the School of Professional Studies New York University *"I enthusiastically recommend Woody Woodward and Anna Tavis' important work on The Digital Coaching Revolution to anyone interested in digital learning, leadership development and coaching at scale. Thematically, the book very much aligns with what we hear from our global clients every day about the transformation, or "Third Wave" of Professional Coaching. As the authors stress, managing coaching at scale across an enterprise can achieve definitive and significant organization change- but only if it is approached in a holistic, connected way blending deep coaching expertise, emerging technologies and new operating models. That's less disruptive and revolutionary than it may seem; as the authors note it is more about making sustainable enterprise-wide investments based on what we know works over a reasonable time horizon." * Mark D. Arian, CEO, Consulting, Korn Ferry *"The history and evolution of coaching is meticulously documented in this practical and timely book from Woody Woodward and Anna Tavis. Coaches who are trained to facilitate change in clients are grappling with the changes required to keep up with the coaching revolution. Learning and development professionals are feeling the pressure to develop the skills needed for a VUCA world. How we train coaches and deploy coaching must match the needs of a rapidly changing landscape. Woodward and Tavis are the pioneers we need to explore and stake our claim in the new digital landscape." * Ruth Reitmeier, Director of Coaching at Rice Business, Rice University *"Tavis and Woodward have written the definitive guide to digital coaching with detailed analysis of its origins and future in the age of AI. The book connects purpose, history, technology and coaching best practices in various fields. It is a must read for anyone interested in coaching as a discipline and how technology is expanding its impact." * Brenda Sugrue, Global Chief Learning Officer, EY *"As coaching leaders and practitioners, we ask our organizations and clients to consider how they became what they are today and reflect on whether the same strengths, skills and attributes will work for them in the future. This book is an excellent synopsis of where the coaching industry has been and where it's going, inviting us to consider if and how much we are evolving with it and how ready we are to lead it into the next phase of its future." * Nicole Forward, Head of Executive Coaching, Netflix *"The Digital Coaching Revolution is an indispensable guide for anyone dedicated to the evolution of learning and development in the digital era. This book emphasizes the integration of AI and data analytics in crafting personalized learning experiences. It also offers valuable insights for L&D professionals who want to enhance their coaching methodologies in the digital age." * Melissa Daimler, Chief Learning Officer at Udemy, Author of ReCulturing *"Exploring the cutting-edge world of executive coaching, Anna Tavis and Woody Woodward's book offers an insightful and comprehensive examination of the latest coaching technologies. Its in-depth analysis and practical case studies make it an invaluable resource for professionals seeking to enhance their coaching methodologies. This book is a testament to the transformative power of innovative coaching tools and strategies and is a must-read for anyone involved in executive coaching." * Alex Alonso, Ph.D., SHRM Chief Knowledge Officer & CEO Academy, author of Talking Taboo & Unsung Heroes *"The Digital Coaching Revolution is as compelling as it is timely. It captures not just the future of coaching, but also how it fits into the system of healthcare. A necessary read for both the aspiring and seasoned professional." * Neal Sundberg, Senior Director of Coaching at Headspace *"The Digital Coaching Revolution is an essential read for anyone looking to understand the profound impact of technology and analytics in the field of coaching. In the authors' vision of future organizations, every employee will enjoy the benefits of personalized coaching, guided by the insights and precision offered by artificial intelligence and data analytics. This transformation democratizes accessibility to coaching but elevates it to be more grounded in evidence and tailored to individuals. This book is a guide for all leaders, coaches and HR professionals who aspire to thrive in an era where AI-driven coaching is not just a luxury, but a fundamental tool for professional success." * David Green, Managing Partner at Insight222, co-author of Excellence in People Analytics, host of the Digital HR Leaders podcast *"In an era defined by unprecedented change and technological advancements, The Digital Coaching Revolution explores the intersection between the professionalization of coaching and the adoption of digital technologies. Authored with scholarly insight, this book tracks the parallel lifecycles of these two dynamic forces, offering a compelling narrative on their convergence and the profound impact it has on the coaching landscape. By providing an academic lens to this burgeoning industry, the authors adeptly synthesize core issues and trends. In doing so, they shed light on how technology is not merely a tool but a catalyst for a fundamental reassessment of coaching-prompting reflection on its essence, delivery methods and, most significantly, its role in the ever-evolving landscape of organizational learning and development." * Shonna Waters, PhD, ACC, SHRM-SCP, Vice President, Executive Advisory, BetterUp *"This timely book is essential reading for anyone interested in understanding how technology will revolutionize organizational coaching and why there has never been a better opportunity to connect science, technology, and human expertize to improve people's experience at work and careers." * Tomas Chamorro Premuzik, Ph.D, Chief Innovation Officer at ManpowerGroup and Professor of Business Psychology at University College London *"The Digital Coaching Revolution explores the transformative power of AI in coaching across various settings including work, personal spaces, education and healthcare. In today's fast-paced world of constant transformation, deeply understanding how technology and AI can make a significant positive impact on work and life is critical. This book serves as an essential guide to understanding and navigating the evolving landscape of AI coaching. A must-read for anyone interested in the future of coaching, making it more accessible, inclusive and personalized." * Kathi Enderes, PhD, SVP Research and Global Industry Analyst, The Josh Bersin Company *Table of Contents Chapter - 00: Introduction; Chapter - 01: The History and Evolution of Executive and Professional Coaching; Chapter - 02: Who are the Coaches and What do they do; Chapter - 03: The Unfolding Journey of Digital Coaching in Organizations; Chapter - 04: The Tech and Data Revolution; Chapter - 05: Lessons from Sports; Chapter - 06: Expanding the Coaching Perspectives: Coaching for Health and Wellbeing; Chapter - 07: L&D Coaching Transformed: Navigating Learning in the Digital Age; Chapter - 08: The New Frontiers of Chatbot and AI; Chapter - 09: Inclusive Coaching; Chapter - 10: Who Qualifies as a Coach?; Chapter - 11: Conclusion

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Book SynopsisProfessor Julie Hodges is a leading international expert on change in organizations and is currently a Professor of Organizational Change at Durham University Business School, UK. Prior to this, she worked as a business consultant for over 20 years in several profit and non-profit organizations including PwC, Vertex and the UK British Council. She is the author of several books including Managing and Leading People through Organizational Change and Consultancy, Organizational Development and Change, both published by Kogan Page.Trade Review"The book focuses on how to achieve engagement and active participation of stakeholders with the organizational change. It introduces a cyclical business transformation framework and its associated principles, which I find particularly appealing as they offer practical guidance on how to establish a change management approach that prioritizes people over processes. Readers will also find the many case studies as a great source of insight that provide valuable lessons learned directly from the field. In essence, this book is an essential read for anyone seeking to navigate the complexities of effecting successful, people-first change in our post-pandemic, fast-paced and hybrid world." * Peter Scheytt, Transformation Manager at Cognizant Netcentric, Munich, Germany *"People-Centric Organizational Change emerges as a beacon of accessible guidance for leaders navigating the post-pandemic and economic crisis era. Bringing us up to date with the impact of generative AI and geopolitical turmoil, the book not only acknowledges the external pressures we face but seamlessly integrates them into its framework, offering a comprehensive guide to managing change amidst adversity. With thought-provoking case-studies, chapter questions and prompts for turning strategy into action, this is not merely a book; it is a manifesto for a new era of leadership-one that recognizes the value of a people-centric approach in achieving lasting transformation." * Jaimie Brown, Senior Director Change Management, Medical Affairs EMEA M&D Communications & Change Management, Astellas, UK *"With a clear structure spanning from theory to practice, People-Centric Organizational Change guides readers through the complex challenges of involving people in transformation processes and preparing them for uncertainties. The selected case studies are like windows into reality, illustrating how theoretical approaches can be brought to life practically. For executives, change managers and all those working at the intersection of human dynamics and corporate development, as well as for those who not only lead changes but also shape them with meaning and sensitivity, it deserves a permanent place on the bookshelf." * Daniel Auwermann, TRAFO founder, Berlin, Germany *"Professor Julie Hodges presents the inescapable truth that people are at the core of business transformation. As a piece of work it is captivating, inspiring and just about perfect in the way it is done." * Kathy Gilbert, Executive Management Consultant, Australia *"In an environment where we strive to have our leaders ready for future skills, especially in the technology world, this book provides us with an answer - a people-centric approach. This book makes me a believer that equipping teams to cope, limiting pressure and using dialogue is at the heart of not only successfully leading transformations but also sustaining and improving operations. Any current or aspiring leader will benefit from reading this book. It will equip any leader with the ability to navigate the ambiguity and uncertainty that team members may feel during transformations." * Inga Grigaliunaite, Global Talent Development and Leadership Programs Lead, Dell Technologies Ireland *"In a landscape where outdated approaches struggle to address the complexity of change management amidst dynamic and chaotic situations, this book emerges as guidance. It recognizes that transformation is not a single linear event but a confluence of simultaneous initiatives, necessitating a focus on agility and adaptability. Dive into this compelling read to discover the essence of people-centric change management and equip yourself with the tools to navigate the intricate web of contemporary business transformation successfully." * Henry Harianto, Group Chief Information Officer, Meratus group, Indonesia *"This is a thought-provoking and well-rounded book on organisational change with people at the core! It brings to life some of the key challenges that we face on a daily basis, and as Head of Change, the principles provided reinforce many of the best practices that I follow but take these to another level by giving insightful case studies and examples." * Nic Purvis, Head of Change Management, Sage, UK *Table of Contents Chapter - 01: Rationale for People-Centric Change; Chapter - 02: Why Engaging People in Business Change is Crucial; Chapter - 03: Engaging Stakeholders; Chapter - 04: Engaging Opposing Voices; Chapter - 05: Communication of Change; Chapter - 06: Change as an opportunity, not a threat; Chapter - 07: The role of Managers in Change; Chapter - 08: Wellbeing during Change; Chapter - 09: Equality, Diversity and Inclusion and Change; Chapter - 10: Fostering Collaboration; Chapter - 11: How to build a people-centric change strategy; Chapter - 12: Glossary and Further Reading

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Book SynopsisChris Dyer is the founder and CEO of PeopleG2, a background check and intelligence firm based in Los Angeles, California. He is the host of TalentTalk on OC Talk Radio and iHeartRadio, an in-demand speaker on company culture, remote workforces and employee engagement and is a frequent contributor to Forbes, Inc, HR.com, the Society for Human Resource Management and many more. He also co-authored Remote Work, also published by Kogan Page.Trade Review"A must-read! Chris Dyer offers groundbreaking insights into leadership and culture that will revolutionize your approach to team management." * Matt Manners, CEO, The Inspiring Workplaces Group *"It is as if Chris Dyer is speaking directly to us - coaching, facilitating, teaching and conversing all at once. He's captured the essence of company culture in this book, something well worth spending time on the receiving side of this master class from Chris." * Dave Berkus, Author of BERKONOMICS, Chairman, Adaptive Business Leaders (ABL) *"Written by a business leader, this is a must read for anyone leading a team and looking to improve the employee experience. It's a simple seven-pillar overview of the things you need to think about and in a post-Covid world, we have to be intentional about our culture and communication, more so than ever. With real experience with leading organizations and teams, Chris shares what he knows from his own work and learning. It's a book that should be read and kept on the shelf of every leader today." * Jenni Field, Author and Speaker, Business Communications Strategist, Redefining Communications *"Dyer's book is a masterclass in understanding and transforming company culture. Don't miss this opportunity to learn from a true expert." * Hortens le Gentil, Author and Speaker, Executive Leadership Coach, H2 Consulting Group *"Chris Dyer demystifies the often opaque and amorphous topic of corporate culture, illuminating via an evidence-based framework, real-life concrete examples, and best practices steps that any organization can take to improve their own culture. A great read for C-suite teams or anyone wanting to turbocharge their culture." * Eric Severson, Chief People, ESG & Belonging Officer, Neiman Marcus Group *"Dyer's book charts a powerful and proven roadmap for leaders to create the environment where high performing teams thrive." * L. David Marquet, Author of Turn the Ship Around *"The author's seven pillars are key to engagement and retention. Any leader who can devote one team meeting to each of these will be one step closer to keeping their key talent. Chris tells it like it is! His deep and varied experience allows him to cut to the chase and present clear and specific suggestions that are immediately implementation worthy." * Dr. Bev Kaye, Co-author, Love 'Em or Lose 'Em: Getting Good People to Stay and Up is Not the Only Way: Rethinking Career Mobility, Founder, BevKaye&Co. *"Chris Dyer is a legend in the future of work space and armed with a deep understanding of culture, he provides readers with the tools to transform their teams, companies, and organizations." * Chase Warrington, Head of Remote, Doist *"A must-read! This book is for anyone seeking to transform their team or organization. Chris Dyer offers groundbreaking insights into leadership and culture." * Joerg Staff, Author and Speaker, Germany’s CHRO of the Year 2021 *"This book is a game-changer for anyone seeking to transform their team or organization. Chris Dyer's insights on culture are revolutionary and invaluable." * Dr. Marshall Goldsmith, Author of The Earned Life, Triggers, and What Got You Here Won’t Get You There, Founder, Marshall Goldsmith Inc. *Table of Contents Section - ONE: Where To Start; Chapter - 01: Foundations; Chapter - 02: Evaluation; Section - TWO: The Seven Pillars of Culture Success; Chapter - 03: Transparency; Chapter - 04: Positivity; Chapter - 05: Measurement; Chapter - 06: Acknowledgement; Chapter - 07: Uniqueness; Chapter - 08: Listening; Chapter - 09: Mistakes; Section - THREE: Culture in Action; Chapter - 10: Engaging the Decision Makers; Chapter - 11: Achievement

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Book SynopsisChris Dyer is the founder and CEO of PeopleG2, a background check and intelligence firm based in Los Angeles, California. He is the host of TalentTalk on OC Talk Radio and iHeartRadio, an in-demand speaker on company culture, remote workforces and employee engagement and is a frequent contributor to Forbes, Inc, HR.com, the Society for Human Resource Management and many more. He also co-authored Remote Work, also published by Kogan Page.Trade Review"A must-read! Chris Dyer offers groundbreaking insights into leadership and culture that will revolutionize your approach to team management." * Matt Manners, CEO, The Inspiring Workplaces Group *"It is as if Chris Dyer is speaking directly to us - coaching, facilitating, teaching and conversing all at once. He's captured the essence of company culture in this book, something well worth spending time on the receiving side of this master class from Chris." * Dave Berkus, Author of BERKONOMICS, Chairman, Adaptive Business Leaders (ABL) *"Written by a business leader, this is a must read for anyone leading a team and looking to improve the employee experience. It's a simple seven-pillar overview of the things you need to think about and in a post-Covid world, we have to be intentional about our culture and communication, more so than ever. With real experience with leading organizations and teams, Chris shares what he knows from his own work and learning. It's a book that should be read and kept on the shelf of every leader today." * Jenni Field, Author and Speaker, Business Communications Strategist, Redefining Communications *"Dyer's book is a masterclass in understanding and transforming company culture. Don't miss this opportunity to learn from a true expert." * Hortens le Gentil, Author and Speaker, Executive Leadership Coach, H2 Consulting Group *"Chris Dyer demystifies the often opaque and amorphous topic of corporate culture, illuminating via an evidence-based framework, real-life concrete examples, and best practices steps that any organization can take to improve their own culture. A great read for C-suite teams or anyone wanting to turbocharge their culture." * Eric Severson, Chief People, ESG & Belonging Officer, Neiman Marcus Group *"Dyer's book charts a powerful and proven roadmap for leaders to create the environment where high performing teams thrive." * L. David Marquet, Author of Turn the Ship Around *"The author's seven pillars are key to engagement and retention. Any leader who can devote one team meeting to each of these will be one step closer to keeping their key talent. Chris tells it like it is! His deep and varied experience allows him to cut to the chase and present clear and specific suggestions that are immediately implementation worthy." * Dr. Bev Kaye, Co-author, Love 'Em or Lose 'Em: Getting Good People to Stay and Up is Not the Only Way: Rethinking Career Mobility, Founder, BevKaye&Co. *"Chris Dyer is a legend in the future of work space and armed with a deep understanding of culture, he provides readers with the tools to transform their teams, companies, and organizations." * Chase Warrington, Head of Remote, Doist *"A must-read! This book is for anyone seeking to transform their team or organization. Chris Dyer offers groundbreaking insights into leadership and culture." * Joerg Staff, Author and Speaker, Germany’s CHRO of the Year 2021 *"This book is a game-changer for anyone seeking to transform their team or organization. Chris Dyer's insights on culture are revolutionary and invaluable." * Dr. Marshall Goldsmith, Author of The Earned Life, Triggers, and What Got You Here Won’t Get You There, Founder, Marshall Goldsmith Inc. *Table of Contents Section - ONE: Where To Start; Chapter - 01: Foundations; Chapter - 02: Evaluation; Section - TWO: The Seven Pillars of Culture Success; Chapter - 03: Transparency; Chapter - 04: Positivity; Chapter - 05: Measurement; Chapter - 06: Acknowledgement; Chapter - 07: Uniqueness; Chapter - 08: Listening; Chapter - 09: Mistakes; Section - THREE: Culture in Action; Chapter - 10: Engaging the Decision Makers; Chapter - 11: Achievement

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Book SynopsisEsther Cameron is the Founder of Cameron Change, a consultancy that helps leaders and their teams shift their working paradigms to healthier, regenerative and dynamic practices to deal with change. Mike Green was previously the Managing Director of Transitional Space, a consultancy firm specializing in change management, leadership development and coaching. He was a Visiting Executive Fellow at Henley Business School and delivered accredited programmes in change management to senior managers and change agents globally.Trade Review"This new edition is willing to look deeply into the inner changes needed to enable us to take positive action in the world. Drawing on multiple sources, it provides practical suggestions for leaders and individuals to enhance and leverage our capacities to effect global action at every level, on behalf of all life." * Hilary Bee, Facilitator at Time to Breathe, Poet and Author of 'Enter Here Beloved' *"Making Sense of Change Management has become something of a reliable best friend over the years; practical, thorough, reflective and, most of all, useful as a complete guide to all facets of change management. The sixth edition now includes topical chapters on the external and internal processes of moving towards a sustainable future for the generations to come, arguably the most important challenge that we face in our current times. At heart, it wisely remains what has made it so successful over the years, the sheer depth and breadth of its coverage of the field. For me, it remains the 'go-to' book when I want to expand my thinking, reflect on practical implementation or as a comprehensive refresher across the field." * Dr Robert Gorzynski, Founder, Voices of Connection, author of 'The Strategic Mind' *"This book has long provided an invaluable toolkit for any change leader. The latest edition now equips change leaders to not only increase effectiveness, productivity or profitability but also to lead their organization to be part of the solution and not the problem as we seek to overcome the polycrisis society is now facing. By adopting the ecosystem as a guiding metaphor, it powerfully argues that change leaders now need to work on their inner transformation if they are to effectively lead this outer transformation. I highly recommend this book to anyone who wants to make a positive difference to their organization and our society." * Terence Sexton, Director, Aqumens Consulting Ltd and Author of 'Consciousness Beyond Consumerism' *"Whether you are overwhelmed by the speed of change expected of you or daunted by the prospect of leading the change that is necessary or aware of the complexity of change required to meet your goals in these challenging times, this is the resource you need. This revised edition is comprehensive, deeply informed, accessible, practical and visionary. It makes sense of what can seem incomprehensible and makes possible what feels insurmountable." * Lynne Tarrab-Snooks, Co-founder of The Thrive Approach, Academic Consultant and Life Coach *"This delightful book offers leaders and those who work within change management and coaching a wonderful gift of support in today's challenging and traumatised world. The authors unequivocally lay out some of the challenges ahead in leadership both on the micro and macro level. They prompt us to reflect on the complex systems we are part of and the sustainability of these in relation to the world, planet and humane crisis we are living in. I particularly appreciate this new edition of the book bringing forward the need for regenerative principles to guide our work as leaders." * Helen-Jane Ridgeway, Clinical Director Tamalpa-UK and Coach for Organizations *"As the world becomes more VUCA, both outside and inside our businesses, change management will only make sense through a regenerative lens. Cameron and Green offer profound insights into how we just might engage business in this regenerative journey towards a viable planet, sharing innovative approaches from some of the most forward thinkers as well as experience from pioneering regenerative organizations." * William Adeney, Management Consultant/Accompanier; Managing Director of Shipped by Sail and Co-founder, Wessex Green Hub *"The most challenging change to manage is a change in paradigm. Yet that's what we are awakening to in the first half of the 21st century: not just an era of change, but a change in era. Making Sense of Change Management offers a practical guide to help us not simply manage this change, but to dance with it." * John Fullerton, Founder of Capital Institute *"In these times of polycrisis, this updated and revised edition offers a compelling and urgent message to change agents, change managers and change makers: 'business as usual' is not an option." * Liz Goold, Executive and Leadership Team Coach, Mediator and Facilitator of Citizens’ Assemblies *"A veritable cornucopia which clearly seats change management in the regenerative and societal challenges of today. Through inviting and insightful questions, based on rigorous and clearly explained research, this book asks us to actively engage and experiment out in the world both with the tools, techniques and case studies provided, and our own inner landscapes as (would-be) change agents." * James Barlow, Co-Founder of Leading Through Storms CIC; former Responsible, Sustainable and Safe Sourcing Director, PepsiCo. *Table of Contents Chapter - 00: Introduction; Section - ONE: The underpinning theory; Chapter - 01: Individual change; Chapter - 02: Team change; Chapter - 03: Organizational change; Chapter - 04: Leading change; Chapter - 05: The change agent; Section - TWO: The applications; Chapter - 06: Restructuring; Chapter - 07: Mergers and acquisitions; Chapter - 08: Culture and change; Chapter - 09: Becoming a sustainable business; Chapter - 10: Regenerating business for a viable planet; Chapter - 11: The alchemy of inner and outer transformation; Chapter - 12: Conclusion; Chapter - 13: Acknowledgements for previous editions; Chapter - 14: References and further reading;

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Book SynopsisSarah E. Jones is Head of Strategy and International Business at the University of Northampton. Prior to academia she worked as a HR manager in the aviation industry. She is a co-author of the CIPD's annual reward management survey and has presented research at international conferences.Stephen J. Perkins is Emeritus Professor at London Metropolitan University and a Professional Research Fellow of the Global Policy Institute. He is the co-author of the annual CIPD reward management survey.Table of Contents Chapter - 01: Introducing the reward management system; Chapter - 02: Conceptual and theoretical frameworks; Chapter - 03: The legal, employment relations and market context; Chapter - 04: Base pay structures and relationships; Chapter - 05: Pay-setting, composition and progression; Chapter - 06: Variable pay schemes; Chapter - 07: Benefits; Chapter - 08: Pensions; Chapter - 09: Non-financial reward; Chapter - 10: Rewarding directors and executives; Chapter - 11: International reward management; Chapter - 12: Reward management within HRM

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Book SynopsisNatal Dank co-founded PXO Culture, which offers learning, coaching and consultancy and specializes in people experience, HR and business agility. She is also Chief Trendwatcher at the HR Trend Institute and was named one of the Most Influential HR Thinkers of 2022 by HR Magazine. Recognized as a pioneer of Agile in the people profession, Natal hosted the first London-based Agile HR Meetup in 2016, which has since grown into a global movement reshaping the L&D and people profession. She is also the co-author of Agile HR.

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Book SynopsisJohn Opute is Associate Professor in International HRM at London South Bank University, UK, and Course Director of its International HRM MSc. He has over 20 years industry experience of general and human resources management and has held key HR positions in several multinational companies across the globe.

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Book SynopsisPeter Hawkins is a global thought leader in the coaching industry. He is Emeritus Professor of Leadership at Henley Business School, UK and Dean of Leadership at the European Leadership University. His books Leadership Team Coaching and Leadership Team Coaching in Practice are both published by Kogan Page. Catherine Carr is an Individual and Team Coach, Consultant, Facilitator and a Director at Carr Kline & Associates. She is based in Victoria, Canada.

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Book SynopsisKevin Wheeler is a HR, talent acquisition and L&D consultant specializing in advising global firms on how to improve their recruitment function. Based in Fremont, California, he is a frequent keynote speaker and industry writer.Bas van de Haterd is a professional speaker, consultant and trainer with a particular focus on using technology to improve recruitment. Based in Soest, The Netherlands, he has more than 20 years' experience and his consulting clients include Dutch Rail, Dutch Post and Twente University.Trade Review"With Talent Acquisition Excellence, Kevin and Bas offer a timely and astute look at how we are in a revolutionary period in recruiting. Blending keen insights with compelling examples, this book illuminates the future for talent leaders seeking to drive innovation and results. Required reading for anyone aiming to master modern recruiting's tools and tactics." * Toby Culshaw, Head of Talent Intelligence, Amazon Stores *"People teams worldwide are wrestling with the implications of divergent yet intersecting trends in the gig economy, shift to remote, cloud & collaboration, profound social and cultural change, the arrival of transformation technology in generative artificial intelligence, all amidst an unstable and increasingly worrisome geopolitical environment. This is a timely book from Kevin Wheeler and Bas van de Haterd, two of the most original and iconoclastic thinkers in the world of TA / HR, who pull together these diverse threads into a concise, imaginative and persuasive narrative." * Hung Lee, Curator Recruiting Brainfood *"This book is an insightful exploration of how the world of work is evolving and how the field of recruiting needs to adapt alongside it. Few authors can bring this to light with the credibility and bonafide of Kevin Wheeler and Bas van de Haterd. The depth of their collective experience is on display throughout each page as they explore the evolving dynamics of the workplace, seamlessly blending insights on technology, human psychology and the art of recruitment. The book covers an impressive spectrum, from exploring the role of algorithms and analytics in shaping recruitment strategies to the human-centric aspects of workforce planning and talent attraction. It is a guide, a reflection of decades of earned wisdom and a strategic tool all rolled into one." * Lars Schmidt, Founder & CEO Amplify Talent *"In Talent Acquisition Excellence, Bas van de Haterd and Kevin Wheeler set out a compelling and powerful template for talent acquisition in the age of AI, analytics and complex talent ecosystems. I particularly enjoyed the scenarios laid out in the book, which provide a compelling treatise on how strategy, technology, process and data can be interwoven together to build a world-class talent acquisition function. A must-read for recruiters, HR professionals and business leaders alike." * David Green, Managing Partner at Insight222, co-author of Excellence in People Analytics, and host of the Digital HR Leaders podcast. *"Talent Acquisition Excellence is a pragmatic guide for a TA or HR leader on what to consider when building a future-proof TA function from scratch. The authors use results and scientific data to understand what's integral to a best practice TA function and are not afraid to conjecture on how this will play out in the future with a mixture of recent real-life examples and near future projections to inspire HR and TA leaders. I welcome the thought-provoking discussion this forward-looking book will inspire and influence Talent Acquisition development for years to come." * Andrea Marston, Senior Director Global Talent Acquisition, VMware *"Kevin and Bas offer a balanced perspective that underscores how the universal themes and best practices of Talent Acquisition transcend industry sectors, languages, and borders across the globe. It's a treasure trove of wisdom, filled with real-world examples and insights. A must-read for TA leaders seeking practical answers and thought-provoking insights." * Shelley Billinghurst & Serge Boudreau, The Recruitment Flex Podcast *"Embark on a transformative odyssey alongside the visionary insights of Bas and Kevin, the oracles of talent acquisition. In their meticulously crafted guide, business leaders will discover the strategic power of talent acquisition, gaining profound insights into the future of recruitment. Peer into the crystal ball of emerging trends, technologies and strategies that will sculpt the hiring landscape. Stay ahead, triumph in the war for talent, elevate your leadership, make informed decisions and propel your organization to unprecedented success!" * Tash Johnston, Talent Acquisition Leader *"A timely and profound exploration of how to attract and retain top talent in today's rapidly evolving work environment. Talent Acquisition Excellence offers a masterclass in recruitment strategy, providing state-of-art perspectives and guidance." * Ross Dawson, Futurist, Keynote Speaker and Author of "Thriving on Chaos", Chairman, Advanced Human Technologies Group *"In an industry typically heavily influenced by vendors setting the tone for what TA excellence means, Kevin & Bas have curated an independent & refreshing take on navigating our ever-evolving landscape of recruiting & hiring practices. Your new 'go-to' recruiting resource is a blueprint for innovative approaches for success in sourcing, engaging, & securing top talent. This book is packed with punchy narratives, cool charts & contemporary insights that have practical application. leveraging real-world scenarios, useful tools and meaningful data it's a comprehensive guide that will resonate and provoke thought, as well as enable recruiters and hiring partners. A must-read for anyone aiming to keep ahead of the curve or elevate their recruitment game in the times ahead!" * Tracy Quinn, APAC Regional Head of Talent Acquisition *"Talent Acquisition Excellence is a masterful orientation to the current state of the art in TA with a big look at what we can expect next. Kevin and Bas combine their broad knowledge of international trends, and Kevin, as always, considers the grand sweep of history before making predictions about the future. It's practical, smart and full of concrete examples. I wish I had this book ten years ago!" * Dart Lindsley, Strategic Advisor, People Experience, Google, Speaker and host of Work For Humans *"This is a vital book for any talent acquisition professional looking to get ahead of the curve. These are incredibly disruptive times for the recruiting function with challenging talent markets, exponential technological advances, and fast-changing business needs that make it impossible to know what skills will be needed and when. Talent Acquisition Excellence provides a roadmap to the radically changed talent acquisition function of the future. The book is visionary but at the same time also accessible, pragmatic and practical." * Matt Alder, Host, The Recruiting Future Podcast *"Talent Acquisition Excellence provides a clear roadmap for building a more effective and efficient talent supply chain that is capable of meeting your organization's current and future talent needs. This book is a must read for any HR leader looking for practical advice and real-world examples for how to transform the recruiting function into a strategic capability." * Thomas Bertels, Founder and President, Purpose Works Consulting *"Talent Acquisition Excellence by Kevin Wheeler and Bas van de Haterd is a game-changer in recruitment literature. It stands out with its clear, no-nonsense approach, directly addressing how digital tools and analytics can revolutionize hiring. The authors, renowned experts in the field, effectively combine recruitment fundamentals with emerging technologies. The book offers unique insights and real-world case studies, making complex concepts accessible and applicable. This book is especially valuable for HR professionals and recruiters looking to leverage technology for smarter, more effective talent acquisition. Readers can expect to gain practical strategies and see tangible improvements in their recruitment outcomes. It's a concise and impactful read, essential for staying ahead in the modern recruitment landscape." * Felix Wetzel, Vice President, Product Management, Cielo *Table of Contents Chapter - 00: Introduction – what’s happening to work?; Chapter - 01: The emerging talent ecosystem; Chapter - 02: Technology and talent acquisition; Chapter - 03: Talent supply chain thinking; Chapter - 04: Talent attraction; Chapter - 05: Selection; Chapter - 06: RPO or in-house?; Chapter - 07: A radical new model for talent acquisition; Chapter - 08: ‘What hath God wrought?’;

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Book SynopsisEmma Bridger is one of the world's leading employee engagement and experience experts. She is a psychologist and coach, designing and delivering programs for both the CIPD and in-house clients. She works with companies to make a positive difference to the people who work there, their culture and business. She is the author of Employee Engagement, also published by Kogan Page..Belinda Gannaway is an employee experience strategist, designer, coach and trainer. She supports global brands, NGOs and growing businesses to innovate and grow with purpose and values at the core. In recent years, her work has won a variety of industry awards for innovation and impact. Shespeaks widely at global events on employee experience and was named one of HR Magazine's Most Influential Thinkers in 2022.

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Book SynopsisTibisay Vera is the UK Director of the Academy of Neuroscience and Education and the Founder and Director of Sparkling Performance. She designs and delivers programmes in applying neuroscience to change management and how to improve wellbeing during times of transformation.Melanie Franklin is a globally recognized thought leader in change management, the Director of Agile Change Management Ltd and Founder of the Continuous Change Community. She is the author of Agile Change Management, also published by Kogan Page

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Book SynopsisRachel Miller is an internationally recognized authority on Internal Communication (IC). A former journalist, she has 20 years' experience in IC and advises many of the world's best-known companies through her consulting business, All Things IC. She is a Chartered PR Practitioner and Fellow of the Institute of Internal Communication and Chartered Institute of Public Relations. Rachel is a keynote speaker and Candid Comms podcast host. One of the Inspiring Workplaces' top 101 global employee engagement influencers, Rachel was awarded the Chartered Institute of Public Relations' President's Medal in 2020 for distinguished service to PR.

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Book SynopsisMichael Armstrong is the UK's bestselling author of HRM books. With over a million copies sold, his books have been translated into 21 languages. Based in London, UK, he is managing partner of E-Reward and was previously a chief examiner of the Chartered Institute of Personnel and Development (CIPD). He is the author of many HR titles including Armstrong's Handbook of Human Resource Management Practice and Armstrong's Handbook of Performance Management, all published by Kogan Page.

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Book SynopsisMarie Carasco, Ph.D. is an HR executive and culture transformation strategist. She is VP of Organization Development, Culture and Diversity at GitHub, a Microsoft company and a faculty member in New York University's Human Capital Management portfolio of graduate and executive programs. She is also the Founder and Chief Social Scientist of Talent en Floré LLC, an executive coaching and organization change consulting practice based in New York, USA.

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Book SynopsisAjay Pangarkar is the co-founder of CentralKnowledge where he works with global organizations to plan, align and execute learning strategies that drive strategic change. He is an award-winning learning expert and professor at Sprott School of Business at Carleton University in Ottawa, Canada.Teresa Kirkwood is the co-founder and Vice President, Operations of CentralKnowledge and President of its e-learning division. She develops training infrastructures and solutions that contribute directly to a company's strategic objectives. She is based in Ottawa, Canada.

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Book SynopsisAndy Lancaster is Chief Learning Officer at Reimagine People Development consultancy, specializing in supporting, coaching and mentoring learning leaders and teams to create impactful development strategies and solutions, transform learning cultures and empower socialized learning communities. The former Head of Learning at the Chartered Institute of Personnel and Development (CIPD), Andy is a trusted thinker, commentator and inspiring speaker, renowned for his insights that have helped reshape the organizational learning landscape globally. He is the author of award-winning Driving Performance Through Learning, also published by Kogan Page.

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Book SynopsisDonald Clark has over 37 years' experience in online learning, simulations, virtual reality and artificial intelligence projects. He was a founding member of Epic Group plc and the Founder and CEO of Wildfire Learning. He is a frequent global speaker, blogger, advisor and researcher on AI in learning and is also a Visiting Professor at the University of Derby. His books Learning Experience Design, Learning Technology and Learning in the Metaverse are also published by Kogan Page.

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Book SynopsisKristin Saling is Director at the Innovation Cell for the United States Army Human Resources Command where she enables the command to capitalize on the latest HR business practices and technologies. Prior to this, she was Deputy Director of People Analytics for the Assistant Secretary of the Army for Manpower and Reserve Affairs (ASA (M&RA)) and Chief Analytics Officer for the Army Talent Management Task Force. She is based in Orlando, Florida.

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Book SynopsisProfessor Kathy Daniels runs her own consultancy advising, speaking and writing about employment law. She is an Associate of the Chartered Institute of Personnel and Development (CIPD), running employment law courses for HR professionals and line managers. She is a lay member of the Employment Tribunals, sitting in Birmingham. Prior to these appointments she was a senior HR manager in the manufacturing sector.

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Book SynopsisAllegra Chapman is the co-founder of Watch this Sp_ce, a multi award winning diversity and inclusion consultancy and has over 10 years' experience in helping organizations to define their values and purpose. Based in West Sussex, UK, she was named as one of the UK's most inspirational female entrepreneurs of 2023. Mousumi Kanjilal Williams is the co-founder of Watch this Sp_ce. She has spent more than 20 years helping national and international corporations to drive innovation and growth through inclusive teams. Based in Brighton, UK, she is also a writer, campaigner, conference speaker and mentor for The Girls' Network.

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Book SynopsisKatja Schipperheijn is an internationally recognized learning strategist and futurist. She is the founder of Habit of Improvement, a consultancy that focuses on learning strategies that foster growth and wellbeing in a human-machine symbiosis and co-founder of The Learning Mindset Organization. Katja Schipperheijn is also the founder of sCooledu, a foundation that has over 15,000 children participating in her workshops, is an international keynote speaker, guest lecturer and the author of Learning Ecosystems, also published by Kogan Page.

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Book SynopsisMark Price is the former Managing Director of Waitrose and former Deputy Chair of the John Lewis Partnership. He is the founder of WorkL for Business and WorkL, Chair of The Fair Trade Foundation, NED of Coca-Cola, Chair of Business in the Community and Former President of the Charted Management Institute. He was formerly Minster of State for Trade and Investment. He is based in London, UK.

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Book SynopsisMichael Armstrong is the UK's bestselling author of Human Resource Management books including Armstrong's Handbook of Human Resource Management Practice, Armstrong's Handbook of Reward Management Practice and Armstrong's Handbook of Performance Management and several other titles published by Kogan Page. His books have sold over a million copies and have been translated into over twenty languages. He is based in London, UK.

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Book SynopsisMichelle Parry-Slater is an award-winning L&D professional with more than 20 years' experience in the industry. She is the Founder and Director of Kairos Modern Learning, an L&D consultancy specializing in driving a shift from traditional courses to developing the right solution, for the right people, delivered in the right way. She has worked with clients including the CIPD, Hearing Dogs for Deaf People and Co-op and was named by HR Magazine as one of the Most Influential Thinkers of 2023. Michelle is also the host of the Learning From The Edges podcast and is a regular contributor to industry magazines.

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Book SynopsisProfessor Binna Kandola is co-founder and Senior Partner at Pearn Kandola. He has been working in diversity and inclusion for over 40 years with organizations including American Express, Microsoft and NATO. Based in Oxford, UK, he was named by HR Magazine as one of the Most Influential HR Thinkers of 2023.

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Book SynopsisTony Bennett is a Senior Research Fellow at the University of Central Lancashire, UK. Previously he was a Senior Lecturer at Sheffield Business School, Sheffield Hallam University, UK. Richard Saundry is a Principal Research Fellow at the University of Westminster, UK and a Visiting Fellow at Manchester Metropolitan University, UK. Margaret Prior is a Lecturer in Human Resources Management at the University of Plymouth, UK. She came to academia after a career working for two major trade unions.

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Book SynopsisMartin R Edwards is a Professor in Management in the Business School at the University of Queensland, Australia; he has taught HR and also statistics for over 25 years.Kirsten Edwards is Global Head of People Data and Analytics at Rio Tinto. She has over 20 years' broad international experience in analytics, HR and management consulting. She is based in Queensland.Daisung Jang has over 10 years' experience of data analysis and is an expert on R. He is Assistant Professor at Melbourne Business School, Australia.

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Book SynopsisStephen Taylor, Chartered CCIPD, is a senior lecturer in Human Resource Management at the University of Exeter Business School. He is also a Chief Examiner for the CIPD. Before his academic career he worked in a variety of management roles. Based in Devon, UK he is the co-author of Work and Employment in a Changing Business Environment and Armstrong's Handbook of Human Resource Management Practice, both published by Kogan Page.

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Book SynopsisJoey Price is CEO of Jumpstart HR where he works with companies to accomplish their strategic business aims and enhance employee experience. He leads a team of HR professionals who provide award-winning HR, Recruiting, Payroll and Learning & Development Solutions to local businesses and multinational firms. Based in Maryland, USA, he is an international HR keynote speaker, advisory board member, thought leader and TEDx speaker.

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Book SynopsisNick Smallman is Founder and CEO of Working Voices, a consultancy and training provider. For the last 25 years he has been advising global blue-chip clients on engagement, productivity, and retention. He is based in London, UK. Dan Parry is the Head of Content at Working Voices. He began his career as a broadcast journalist and has more than 30 years' experience in the media. He is based in London, UK.

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