Occupational and industrial psychology Books

Book SynopsisThe relationships within boards can make or break an organisation, but well-functioning relationships take skill and effort to maintain. This book looks at the psychology behind individual and group behaviour and offers tactics and power tools to help make a success of your board career. The book shares advice and practical tips from 40 experienced board members from the worlds of corporates, the public sector and charities on how to spot and manage complex dynamics. And each chapter ends with techniques for unlocking tricky board relationships that you can put into practice immediately. The authors examine case studies and explore topics such as psychodynamics, cognitive behavioural psychology and neuroscience for insights into how boards react under pressure. They then demonstrate how to practise the ART of managing board relationships by increasing Awareness, Relating constructively to others, and choosing Tactics to ease tensions and foster collaboration.The ArTrade Review"Boards have never been under more pressure to provide oversight and perspective. Even the most vigilant board members can be blind to relationship dynamics; knowing what is really going on is a constant challenge. This book is a wonderful way for executives and boards to develop better ways to collaborate, challenge and converge on strategies to guide them through unchartered futures." Margaret Heffernan, CEO and Author Wilful Blindness. "There’s a very fine line between boards where the sum of the parts adds up to materially more than the individuals, and those with real and fundamental issues. Small changes can result in big differences, but spotting what to change and knowing how to change it isn’t easy. This book brings some real science to this topic, as well as sharing the authors’ extensive experience to help us make sure we live on the right side of that very fine line." Jeff Dodds, Virgin Media O2's Chief Operating Officer, Charity and Public Sector Non-Executive Director. "The Secret Life of Boards is grounded in psychological and neuroscientific knowledge, real life stories and case studies from Board members and plenty of practical, simple, yet powerful tools and strategies. This is a valuable resource for any Board member and is also a very interesting read!" Tracy Sinclair, MCC, International Coaching Federation, Global Board Past Chair. "Boards have a formal life as regulated bodies charged with governance oversight. What makes them tick, successfully or unsuccessfully, is the quality and character of the web of relationships they create. The Secret Life of Boards gets to the heart of this with illuminating insights into the reality of the boardroom. A must-read for everybody interested in building successful organisations." Ian Durant, Chair, Britvic plc; Chair, Warren Partners; former Chair, Greggs plc, DFS plc and Capital and Counties Properties plc, Ealing Swimming Club. "This book starts from a very important premise – whatever positions of importance board members have, they are first and foremost individuals, with all the psychological complexity this entails. If such individuals work together in groups, the complexity and unpredictability in this mix multiplies. Being in awe of those important positions is a recipe for becoming blind to what can go wrong with boards. This book takes off this veil of awe and describes the human side of boards in a clear, informative and caring way." Tatiana Bachkirova, Professor of Coaching Psychology, Oxford Brookes University. "The best hospitals in the NHS communicate from “board to ward” and back again. They keep each other in the loop and recognise how hard it is to deliver universal healthcare in a system where demand often exceeds supply. As with most of life, good relationships are critical to success. This excellent book tells us how to grow them, at board level and beyond. Collaboration is the key, but it can only thrive in a culture that encourages the freedom to speak up and acts on concerns that are raised. And that has to start at board level. It’s not always easy, but The Art and Psychology of Board Relationships - an elegant mix of science and experience - shows us that it can be done." Phil Hammond, Doctor, Journalist, Broadcaster and Author of Staying Alive – How to Improve Your Health and Your Healthcare. "An invaluable tool to understand board dynamics at any level. A board is the brain of any organisation, but also its pulsating heart. Rationality counts for nothing if there are conflicts, misunderstandings, and lack of confidence. To know what is really going on can be the make or break of an organisation. This book reminds us that we are all humans, prone to make decisions based on our life experiences and, by gently guiding us to understand ourselves, it unfolds the key for us to be better functioning board members." Paola Barbarino, CEO of Alzheimer’s Disease International, and Public Sector and Charity Non-Executive Director. Table of ContentsIntroduction; Part One: Psychodynamics in the Boardroom: Hidden Motives and Drivers; 1. Balancing the Executive/Non-Executive Seesaws; 2. Negotiating the Standoff; 3. Banishing Bullying; Part Two: Cognitive Behavioural Psychology: Mindset; 4. Activating the Passive Rubber Stamp Board; 5. Descending the Ivory Tower; Part Three: Neuroscience: Brain and Body; 6. Harnessing Diversity; 7. Facing Up to a Doomsday Scenario; 8. Board Relationships in the Future; Epilogue: A Last Word on your Board Relationships

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Book SynopsisSolutions to workplace burnout often involve victim-blaming: Stressed? Try therapy—or a new job. But burnout is a sign of defective workplaces, not workers. Drawing on decades of research, Christina Maslach and Michael Leiter show managers how to recognize burnout and fix problems cost-effectively, improving employees’ productivity and health.Trade ReviewBurnout seems to be everyone’s problem, and this book has solutions. As trailblazers in burnout research, Christina Maslach and Michael Leiter didn’t just clear the path to study the causes—they’ve also discovered some of the cures. -- Adam Grant, #1 New York Times bestselling author of Think AgainAspiring and even experienced leaders often don’t know that in order to make sustainable change for both employees and the overall organization, burnout must be a core focus. From experts in burnout research, The Burnout Challenge offers tips and tools needed to evaluate problems and implement solutions. Vital reading for today’s and tomorrow’s leaders. -- Arianna Huffington, Founder & CEO, Thrive GlobalMaslach and Leiter’s crucial insight is that characterizing burnout as a personal issue prevents us from finding lasting solutions. A thoughtful and well researched book about a core issue at the heart of the great resignation. If you want to overcome labour shortage issues, this book helps you create a work environment which does not overwhelm people. Sounds simpler than it is. -- Christian Stadler * Forbes *Provides the path to creating a better world of work where people can flourish rather than get beaten down. -- Marcel Schwantes * Inc. *The Burnout Challenge will help managers everywhere better understand burnout…This book serves as a wise canary for workers and managers in any organization. -- David Kee * Current *Maslach and Leiter highlight how the way many people are being expected to work is running them into the ground and that the negative feelings come from six key mismatches…The book then goes on to offer ways to measure and address the problem, providing advice on how to create better matches—redesigning work, for example, using actual design principles, such as balance, unity, and rhythm. * Financial Times *The authors use accessible language, many analogies, examples and cases, a compelling narrative style, and helpful bar graphs. This book is well suited to scholars and practitioners interested in change management, burnout, work–life balance, person–job fit, and engagement in the workplace. * Choice *[Maslach and Leiter] offer a well-grounded examination of the causes of widespread job dissatisfaction and burnout along with proposals for solutions…Thoughtful advice for managers and employers. * Kirkus Reviews *This book proposes a thoughtful approach to tackling a common and serious workplace problem. * Library Journal *With the Great Resignation looming large, this timely, practical guide is worth a look for business leaders aiming to foster a healthy workplace. * Publishers Weekly *A legendary and lasting contribution from two luminaries of burnout research. As we face a growing rampage of workplace stressors, this book offers concrete, actionable solutions for leaders at every level, reminding us that meaningful innovation can only occur at the speed of trust. -- Thom Mayer, Medical Director for the NFL Players AssociationMaslach and Leiter are the leading scholars on this timely subject, and their research takes today’s necessary discussions about the nature of the workplace to a new level. This outstanding book will make a substantial impact. -- Professor Sir Cary Cooper, University of ManchesterManaging burnout is one of the most important responsibilities of the twenty-first-century leader. Full of practical tips and tools to do just this, The Burnout Challenge is an essential resource for the leaders of today—and the aspiring leaders of tomorrow. -- Tasha Eurich, author of Insight: The Surprising Truth About How Others See Us, How We See Ourselves, and Why the Answers Matter More Than We ThinkUltimately, Maslach and Leiter are hopeful. The world seems much more receptive to their research now after the pandemic shredded so many assumptions about the way work happens. -- Jo Constantz * Bloomberg *

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Book SynopsisThis book presents the fundamentals and applications of solution-focused coaching both in individual coaching and in coaching entire teams. It provides central tools for consulting as well as an extensive collection of solution-focused coaching questions for practical use. In the second part of the book, methods and procedures for conducting team coaching workshops are presented. The book is aimed primarily at coaches and consultants who want to enrich their work with solution-focused coaching, as well as managers especially in the field of human resource management. Table of ContentsPart I Individual Coaching.- 1 It Is Not About Solutions!.- 2 If It’s Not Broken, Don’t Fix it.- 3 It Is Simple and Sometimes Easy.- 4 It Is More than a Miracle.- Part II Team Coaching: Reteaming®.- 5 It Is All About Motivation: Reteaming®.- 6 It Starts with a Motto: The Assignment.- 7 It Is About the Team’s Future: The Team Coaching Workshop 91.- 8 It Is Only 12 Steps: The Team Coaching.- Workshop.- Literature.

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Book SynopsisThis book gives an indispensable guide to navigating the shift in customer behavior and discovers how to rally their resources, cultivate capabilities, and forge strategies that harness cutting-edge technologies. In today's tech-centric world, customers crave lightning-fast digital experiences and demand instant solutions. In response, firms are changing the way they do business by accelerating the application of new age technologies, revamping processes, building new organizational structures, and innovating new business models. The authors unveil the secrets of integrating diverse data sources, principles of Marketing 5.0 and employing advanced techniques to unearth profound insights about the customers. This work is the ticket to the latest in AI, machine learning, drones, and other game-changing technologies. Stay ahead of the curve by learning not just what tech to use, but how, when, and why to deploy it in this digital age. For the trailblazers with the influence and resou

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Book SynopsisManagement experts Frank Dobbin and Alexandra Kalev sift through decades of data to show why workplace diversity training fails and what works. Arguing that it’s time to focus on changing systems rather than individuals, the authors make data-driven recommendations for diversifying management and creating workplaces where everyone can thrive.Trade ReviewToo many companies don’t know how to walk the walk of diversity, equity, and inclusion. Getting to Diversity shows them how. It relies on hard data and real-life examples about what works and what doesn’t, laying out a case for making real change in a thorough, well-written, no-fluff account. Figures showing effects of diversity programs are absolutely riveting. Bravo. -- Lori George Billingsley, former Global Chief DEI Officer, Coca-Cola CompanyFrank Dobbin and Alexandra Kalev upended the conventional wisdom of diversity and inclusion practitioners with their seminal article ‘Why Diversity Programs Fail.’ Now they’re back with a data-driven book about one of corporate America’s most pressing contemporary issues, offering up required reading that is certain to shift the paradigm once again. -- Ben-Saba Hasan, Global Chief Culture, Diversity, Equity & Inclusion Officer, Walmart Inc.Most companies say they want to advance diversity and equity, but they resort to using the same old unsuccessful strategies. In many cases, this is undoubtedly because leaders are uncertain about which approaches really work. Fortunately, Dobbin and Kalev have written an accessible, engaging book that documents which initiatives actually help organizations better reflect the diverse society in which we live—so if you don’t know, now you know! This is the book all leaders need to read to achieve results. -- Adia Wingfield, author of Flatlining: Race, Work, and Health Care in the New EconomyGetting to Diversity makes good on the promise of its title. Years of research by Dobbin and Kalev have yielded concrete answers to questions about what is needed to achieve diverse, equitable, and inclusive workforces. Among the critical solutions they offer are ways to end sexual harassment and to democratize leadership opportunities—both keys to systemic, lasting, positive reform. At last a book that shows leaders how they can realize change. -- Anita Hill, University Professor, Brandeis University, and author of Believing: Our Thirty-Year Journey to End Gender ViolenceGetting to Diversity is a compelling, evidence-based book grounded in well-crafted multi-organizational research and the reality of people’s experiences at work. This book has the potential to change CEO mindsets, human resource practices, manager behavior, and employee well-being—if only enough people grab it and heed its powerful messages. -- Rosabeth Moss Kanter, author of Think Outside the BuildingThese influential sociologists have spent their careers studying why diversity initiatives fail and what it takes to fix them. Their data-driven book doesn’t just spotlight the problems—it’s packed with solutions. -- Adam Grant * Adam Grant Thinks Again newsletter *This book is essential reading for anyone who wants to learn which practices can actually improve managerial diversity in organizations. * Science *A book that is tailored for anyone who is craving actionable, evidence-based advice about how to create effective programs. -- Elizabeth Weingarten * Behavioral Scientist *Drawing on more than 30 years of data from 800 companies as well as in-depth interviews with managers, two leading management experts set out to explain why, despite increasing diversity in American society, change in makeup of the management rank has stalled, and how to do things better. * Human Givens Journal *The great strength of the book is its consequentialist orientation: diversity programs are evaluated solely on the basis of their impact on gender and racial inequalities in organizations, looking away from intentions and discourses…Rich and stimulating. -- Laure Bereni * La Vie des Idées *

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Book SynopsisTable of Contents1. Introduction to I/O Psychology. 2. Job Analysis and Evaluation. 3. Legal Issues in Employee Selection. 4. Employee Selection: Recruiting and Interviewing. 5. Employee Selection: References and Testing. 6. Evaluating Selection Techniques and Decisions. 7. Evaluating Employee Performance. 8. Designing and Evaluating Training Systems. 9. Employee Motivation. 10. Employee Satisfaction and Commitment. 11. Organizational Communication. 12. Leadership. 13. Group Behavior, Teams and Conflict. 14. Organization Development. 15. Stress Management: Dealing with the Demands of Life and Work.

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Book SynopsisTraining is both a teaching and a learning experience, and just about everyone has had that experience. Training involves acquiring knowledge and skills. This newly acquired training information is meant to be applicable to specific activities, tasks, and jobs. In modern times, where jobs are increasingly more complex, training workers to perform successfully is of more importance than ever. The range of contexts in which training is required includes industrial, corporate, military, artistic, and sporting, at all levels from assembly line to executive function. The required training can take place in a variety of ways and settings, including the classroom, the laboratory, the studio, the playing field, and the work environment itself.The general goal of this book is to describe the current state of research on training using cognitive psychology to build a complete empirical and theoretical picture of the training process. The book focuses on training cognition, as opposed tTrade Review"The book provides a useful and compelling intersection of theoretical laboratory-based cognitive psychology and real-world education, training, and performance dynamics. It will be of interest to cognitive psychologists, industrial-organizational psychologists, and managers involved in training and performance issues. Summing Up: Highly recommended." - G.C. Gamst, University of La Verne, USA in CHOICE"Training Cognition offers a compelling example of how to apply the science of learning to the design of training for job-related tasks. If you are interested in principles of training that are based on empirical research evidence and grounded in cognitive theory, then this book belongs on your bookshelf." - Richard E. Mayer, Ph.D., University of California, Santa Barbara, USATable of ContentsA.F. Healy, L.E. Bourne, Jr., Introduction: Training and its Cognitive Underpinnings. A.F. Healy, V.I. Schneider, L.E. Bourne, Jr., Empirically Valid Principles of Training. A.F. Healy, L.E. Bourne, Jr., Basic Research on Training Principles. C.D. Wickens, Hutchins, Carolan, Cumming, Attention and Cognitive Resource Load in Training Strategies. R.W. Proctor, M. Yamaguchi, J. Miles, Acquisition and Transfer of Basic Skill Components. E. Heggestad, B. Clegg, Goh, Gutzwiller, How Cognitive Ability and Automation Influence Training Performance and Transfer. S. Goldberg, P. Durlach, Conducting Technology-Based Applied Training Research. W.D. Raymond, A.F. Healy, L.E. Bourne, Jr., A New Taxonomy for Training. C. Gonzalez, Cognitive Models of Training Principles and the Instance-Based Learning Tool. C.J. Buck-Gengler, W.D. Raymond, A.F. Healy, L.E. Bourne, Jr., Modeling Cognitive Tasks in IMPRINT. B. Fornberg, W.D. Raymond, C.J. Buck-Gengler, A.F. Healy, Best, L.E. Bourne, Jr., Evaluation and Comparison of Models of Human Performance During Training. M. Jones, L.E. Bourne, Jr., A.F. Healy, A Compact Mathematical Model for Predicting the Effectiveness of Training. M.A. McDaniel, Put the SPRINT in Knowledge Training: Training with SPacing, Retrieval, and INTerleaving I. Barshi, L. Loukopoulos, Training for Real-World Job Performance. Lohse, L.E. Bourne, Jr., Cognitive Retraining Following Acquired Brain Injury. L.E. Bourne, Jr., A.F. Healy, Conclusions.

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Book SynopsisOrganizational psychology is the science of psychology applied to work and organizations. It is a field of inquiry that spans more than a century and covers an increasingly diverse range of topics as the nature of work continues to evolve.The Oxford Handbook of Organizational Psychology provides a comprehensive treatment of key topics that capture the broad sweep of organizational psychology. It features contributions by 69 leading scholars who provide cutting-edge reviews, conceptual integration, and directions for future research. The 42 chapters of the handbook are organized into 10 major sections spanning two volumes, including such topics imperative to the field as:- the core processes of work motivation, job attitudes and affect, and performance that underlie behavior at work- phenomena that assimilate, shape, and develop employees (i.e. socialization, networks, and leadership)- the challenges of managing differences within and across organizations, covering the topics of diversiTable of ContentsVOLUME 1 ; Part One: An Introduction to Industrial and Organizational Psychology ; 1. The Nature of Industrial and Organizational Psychology ; Steve W. J. Kozlowski ; 2. A History of Industrial and Organizational Psychology ; Laura L. Koppes Bryan & Andrew J. Vinchur ; Part Two: The Foundation ; 3. Seeking the Holy Grail in Organizational Psychology: ; Establishing Causality through Research Design ; Paul J. Hanges & Mo Wang ; 4. Multivariate Dynamics in Organizational Science ; Richard P. DeShon ; 5. Individual Differences: Challenging our Assumptions ; Ann Marie Ryan & Paul R. Sackett ; 6. Behavior, Performance, and Effectiveness: In the 21st Century ; John P. Campbell ; Part Three: Aligning Person and Job Characteristics ; 7. Recruitment and Competitive Advantage: A Brand Equity Perspective ; Kang Yang Trevor Yu & Daniel M. Cable ; 8. Personnel Selection: ; Ensuring Sustainable Organizational Effectiveness Through the Acquisition of Human Capital ; Robert E. Ployhart ; 9. Work Design: Creating Jobs and Roles that Promote Individual Effectiveness ; John Cordery & Sharon K. Parker ; 10. Performance Management ; James W. Smither ; 11. Learning, Training, and Development in Organizations ; Eduardo Salas, Sallie J. Weaver, & Marissa L. Shuffler ; 12. Person-Environment Fit in Organizational Settings ; Cheri Ostroff ; 13. The Research-Practice Gap in I/O Psychology and Related Fields: ; Challenges and Potential Solutions ; Sara L. Rynes ; Part Four: Motivation, Job Attitudes and Affect, and Performance ; 14. Work Motivation: Theory, Practice, and Future Directions ; Ruth Kanfer ; 15. Job Satisfaction and Job Affect ; Timothy A. Judge, Charles L. Hulin, & Reeshad S. Dalal ; 16. Organizational Justice ; Jason A. Colquitt ; 17. Dynamic Performance ; Sabine Sonnentag & Michael Frese ; Part Five: Informal Learning, Meaning Creation, and Social Influence ; 18. Organizational Socialization: ; Background, Basics, and a Blueprint for Adjustment at Work ; Georgia T. Chao ; 19. Workplace Mentoring: Past, Present and Future Perspectives ; Lillian T. Eby ; 20. Organizational Culture and Climate ; Dov M. Zohar & David A. Hofmann ; 21. A Social Network Perspective on Industrial/Organizational Psychology ; Daniel J. Brass ; 22. Leadership ; David V. Day ; VOLUME 2 ; Part Six: Work Teams in Organizations ; 23. Team Structure: Tight versus Loose Coupling in Task-Oriented Groups ; John R. Hollenbeck & Matthias Spitzmuller ; 24. Team Participation and Empowerment - Gilad Chen & Paul Tesluk ; Gilad Chen & Paul Tesluk ; 25. Across Borders and Technologies: Advancements in Virtual Teams Research ; Bradley L. Kirkman, Christina B. Gibson, & Kwanghyun Kim ; 26. Team Learning: A Theoretical Integration and Review ; Bradford S. Bell, Steve W. J. Kozlowski, & Sabrina Blawath ; 27. Criteria Issues and Team Effectiveness ; John E. Mathieu & Lucy Gilson ; Part Seven: Organizational Learning, Development, and Adaptation ; 28. Organizational Learning and Knowledge Management ; Linda M. Argote ; 29. Organizational Development and Change: ; Linking Research from the Profit, Nonprofit and Public Sectors ; J. Kevin Ford & Pennie Foster-Fishman ; 30. Strategic Human Resource Management ; Charles Snow & Scott A. Snell ; Part Eight: Managing Differences Within and Across Organizations ; 31. Managing Diversity ; Quinetta M. Roberson ; 32. Employment Discrimination ; Adrienne J. Colella, Patrick F. McKay, Shanna R. Daniels, & Sloane M. Signal ; 33. Cross-Cultural Organizational Psychology ; Zeynep Aycan & Michele J. Gelfand ; Part Nine: The Interface of Work and Life ; 34. The Work and Family Interface ; Tammy D. Allen ; 35. Lifelong Learning ; Manuel London ; 36. Occupational Safety and Health ; Lois Tetrick & Jose M. Peiro ; 37. Work and Aging ; Jerry W. Hedge & Walter C. Borman ; Part Ten: Technology, System Design, and Human Performance ; 38. An Overview of Human Factors Psychology ; Alex Kirlik ; 39. Cognition and Technology: Interdisciplinarity and the Impact of Cognitive Engineering ; Research on Organizational Productivity ; Stephen M. Fiore ; 40. Taxonomy and Theory in Computer Supported Cooperative Work ; Jonathan Grudin & Steven E. Poltrock ; 41. Decision Making in Naturalistic Environments ; Eduardo Salas, Michael A. Rosen, & Deborah DiazGranados ; Postscript ; 42. On the Horizon ; Steve W.J. Kozlowski

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Book SynopsisOn the surface, people go to work and come home again. They sometimes manage people while most are managed themselves. But beneath the function and structures of the work itself, a whole range of emotions affects the success of the relationship between employee and manager and ultimately the organisation they both belong to. Psychodynamic Organisational Theory: Key Concepts and Cases provides a comprehensive but accessible introduction to this fascinating field of study. Featuring case vignettes which bring the various concepts to life, the book is divided into four parts. Part I looks at how the individual relates to the organisation and the unconscious energies they bring, while Part II examines group dynamics and how they affect productivity, including a chapter on meetings. Part III explores the realm of leadership and what roles a manager can play in managing their staff, while Part IV introduces the idea of personality and describes how the managerâs personality influences management dynamics as well as the wider organisational culture. Central to the book, as well as the idea that organisational phenomena are often unconscious, is the understanding that relationships are always reciprocal. Through complex psychological dynamics manager and employee influence and change each other during the process of managing and being managed.This text will be essential reading for students and scholars of leadership, HRM, and organizational psychology, as well as consultants and managers looking for practical insights into how human relationships affect the success of every organisation.Table of ContentsForeword Chapter 1: Management and employees Part ONE: The employee in the communityChapter 2: The dual relationship of individuals to groups Chapter 3: Cooperation and psychological defencesChapter 4: Acceptance of new employees into the organisationChapter 5: The individual expulsion from the communityPart TWO: Group processes Chapter 6: The group as an independent unitChapter 7: The productivity of groups Chapter 8: Meetings Part THREE: Management Chapter 9: The content of managementChapter 10: The manager as teacherChapter 11: The manager as authority Chapter 12: The management group Part FOUR: The manager’s personalityChapter 13: Personality and management Chapter 14: The maturity of the manager Chapter 15: The managers’ influence on the organizationBibliography

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Book SynopsisAs the pace of change increases and new business structures evolve, finding and harnessing peopleâs talent is becoming ever more important. From Talent Management to Talent Liberation presents a thoughtful and practical approach to talent. It provides compelling evidence for the limitations of talent management practice and offers talent liberation as an alternative approach. Talent Liberation is positioned through five premises that draw on the agile movement to provide a fundamental reappraisal of the talent agenda. These premises are then applied through a range of strategic and tactical tools such as the Talent Compass. By combining academic research, thought leadership and practical experience, this book will stimulate fresh thinking. Readers will be inspired to take action, using the simple tools to liberate more of the talent in their organisation and their teams. Leaders, HR professionals and individuals will benefit from the relevant insights shared here.Trade Review"In Talent Management to Talent Liberation Evans, Arnold and Rothwell challenge organisational leaders to reflect on the value of talent management strategies and step back from the process to the purpose of these strategies. They strike an excellent balance between insights from academic research and practical examples in identifying the key questions which should inform talent strategy. The result is a thoughtful analysis which will help any reflective practitioner to ensure that talent management can liberate the potential in their talent and deliver on the talent agenda in the new workplace. It is essential reading for any talent practitioner." - David G. Collings, Professor of HRM, Dublin City University Business School, Ireland. "What is in a word? The authors highlight the assumptions we make and prescriptions we follow when managing talent. They use the metaphor of talent liberation to show us how to link improvements in our practice to a challenging business context. This is the book for those who accept the need for critical thinking but are also looking for positive and practical ways forward." - Paul Sparrow, Emeritus Professor of International HRM, Lancaster University Management School, UK. "Peoples’ talents and learning flourish when liberated and, like the genie, they refuse to be put back in the bottle." – Dr Peter Honey, Occupational Psychologist & Management Trainer, UK. This guide to ‘talent liberation’ is a fluent and nicely thought-provoking read, with a practical tone and a clear structure. It usefully pulls together a set of ideas that reflective practitioners have been moving towards, challenging the often lazy ‘war for talent’ rhetoric. The over-emphasis on formal HR procedures is called out and counter-balanced by advice for leaders on how to grow their teams. Useful models make the crucial links between talent management and workforce planning on the one hand and how individuals develop their own careers on the other." - Wendy Hirsh, Principal Associate, Institute for Employment Studies, UK."This book offers a critical analysis of talent management. Adopting the metaphor of talent liberation, the authors offer a path forward for talent management better fitted to projected trends concerning the future of work. I found the use of cases and the explicit identification of practical implications for HR departments, leaders, and individual employees especially useful. In addition, the book sets out to help bridge the scientist-practitioner gap in talent management, another issue that is hindering the field from progressing forward. I applaud any and all effort to approach this topic area from a critical and bridging perspective, as this book does so well." — Nicky Dries, Research Professor of Organizational Behavior, KU Leuven & BI Norwegian Business School, Norway."The authors have done a remarkable job summarizing and extending ideas around talent liberation. Beyond simple solutions, they offer unique and relevant ways to liberate the skills and energy of people in organizations. They help leaders move beyond idealistic calls for talent to specific actions to get the most out of talent." - Dave Ulrich, Rensis Likert Professor, Ross School of Business, University of Michigan Partner, USA. "Whilst carefully grounded in the literature, this is very much a practical book, offering useable tools and examples, based in part on the authors’ research and consulting work with clients. There is no simple "best practice" model on offer; instead the authors guide us through a set of questions designed to help develop a "talent liberation" approach appropriate to the context, strategy and culture of the organization. Specific guidance is also provided to help HR, leaders, and individuals themselves liberate talent. Engaging and useful, this book is a must have for those involved in the practice of talent management." - Ed Snape, Dean & Chair Professor in Management, School of Business, Hong Kong Baptist University, Hong Kong. "Steeped in significant research, thought leadership and current practical examples, From Talent Management to Talent Liberation provides new direction for understanding how we unleash talent for our age. These highly qualified authors propose a flexible 5-part framework, sets of questions, and tools that help you, your leaders, and your organization craft your best opportunities for uncovering and encouraging talent to thrive in today’s complex work environment. This is a breakthrough approach to the most important aspects of maximizing talent." - Wendy Axelrod, PhD, Executive Coach and Mentor, USA.Table of ContentsPrefacePart 1 – The context for talent liberationChapter one: Talent management – not fit for purposeChapter two: The future of work – talent requiredChapter three: Talent liberation – a new metaphorPart 2 – The practice of talent liberationChapter four: The Talent compass – identifying risks and opportunitiesChapter five: HR as liberatorsChapter six: Leaders as liberatorsChapter seven: Liberating your own talentPart 3 - Toolkit and resourcesA. Talent Compass questionsB. Talent Compass sample risks and solutionsC. When to borrow, buy or buildD. Examples of everyday learning opportunitiesE. Completing your personal incident roomF. Life wheel templateG. Broadening your continued professional developmentIndex

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Book SynopsisBy blending the real-world insights of business executive Al Bolea with tested research findings provided by leadership scholar Leanne Atwater, Becoming a Leader: Nine Elements of Leadership Mastery effectively bridges theory and practice to outline powerful leadership behaviors and teach readers how to become a leader.Based on Bolea's original J-Curve model of leadership, this approachable guide identifies and describes nine essential elements for leadership mastery, including skills such as setting direction, creating key processes, and nurturing behaviors. Each chapter pairs concrete narratives with succinct research synopses to show how to expand the potential of people and organizations. This unique, experiential text engages readers with self-reflection and self-assessment exercises to encourage their development as future leaders.Becoming a Leader: Nine Elements of Leadership Mastery is a must-have resource for practicing managers, consultants, andTable of ContentsContext Setting The Nine Elements of Mastery: J-Curve Leadership Model Part 1. What Leaders Do 1. Set Direction Element 2. Build a Team of People 3. Create Key Processes 4. Steward Structure 5. Nurture Behaviors Part 2. How Leaders Lead 6. Conversations 7. Provide Support 8. Set Boundaries 9. Space to Deliver Conclusion: The Journey

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Book SynopsisPsychology for Coaches offers its readers a chance to ground their interpersonal skills in sound psychological theory and research. It provides a solid synthesis of current concepts and research results, translating them into hands-on recommendations and examples of tools.The book was written in response to questions asked by trainee coaches eager to make sure they are doing their best to provide a safe, professional, and valuable service. It offers clear, practical examples on how to apply presented concepts into coaching practice. It challenges popular strategies that may have unwanted side effects and offers to replace them with specific ideas on how to use coaching conversations to: support goal setting and consistent motivation encourage autonomy and responsibility assist self-reflection and manage learning increase awareness of emotions and manage them better identify and change beliefs and schemas build a healthierTable of ContentsChapter 1. Coaching and psychology Chapter 2. Psychology in operational coaching: Setting goals, maintaining commitment, and creative problem solving Chapter 3. Psychology in competence coaching: Supporting the process of learning Chapter 4. Psychological coaching: working with coachees’ emotions Chapter 5. Psychological coaching: personality, self-esteem, and changing schemas Appendix. When coaching won’t help: Deciding whether to coach or to refer the client elsewhere

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Book SynopsisNow in a fully revised and updated second edition, this textbook offers a complete introduction to consumer behaviour in sport and recreation. Combining theory and cutting-edge research with practical guidance and advice, it helps students and industry professionals become more effective practitioners. Written by three of the worldâs leading sports marketing academics, the book covers all the key topics in consumer behaviour, including:â user experience and service designâ segmenting consumer markets, building profiles, and brandingâ decision-making and psychological consequencesâ consumer motivation, constraints, and personalitiesâ service quality and customer satisfactionâ sociocultural and technological advancements influencing consumptionThis updated edition includes expanded coverage of key emerging topics such as technology (from streaming apps to wearables), e-sports and gamification, consumer research, brand architecturTable of ContentsPart 1: The Sport Consumer Marketplace, 1. Introduction to Sport Consumer Behaviour, 2. The Sport Product and Empirical Generalizations, 3. Sport Consumer Research and Segmentation, 4. Sport Consumer Brand Management, Part 2: Sport Consumers as Decision-Makers, 5. Sport Consumer Decision-Making, 6. A Psychological Model of Sport Consumption and Decisions, Part 3: Sport Consumers as Individuals, 7. Sport Consumer Motivation, 8. Sport Consumer Involvement, 9. Constraints in Sport Engagement, 10. Sport Consumer Attitudes, 11. Sport Team Identification, 12. Perceptions of Service Quality and Customer Satisfaction, 13. Personality and Sport Consumers, Part 4: Sport Consumers in their Social World, 14. Influence of the Socio-Cultural Environment, 15. Technology and Sport Consumer Experiences by Heather Kennedy

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Book SynopsisWe naturally create stories to help us make meaning of our world, but in conflict situations the kinds of stories we typically tell ourselves can actually make it harder for us to manage and resolve the conflict constructively. This book provides an accessible framework for understanding why people tell their conflict stories the way they do, and how to help them move away from conflict stories that prevent them from understanding and responding to conflict in an effective way. Presented using highly engaging and accessible cases, the book is designed to help people working with others in conflict to fully support them by understanding which areas of the conflict story to focus their attention on, and using practical techniques to support people to rewrite their story into a more constructive one to better manage the situation. The book also provides practical strategies to help people who are themselves in a conflict scenario to rewrite and enact a version of their conflict Trade Review"People in conflict tell stories about what they experienced – sometimes to mend the fabric of a newly-torn reality, or explore the meaning of what happened, or demonize their opponents, or justify their own behavior - but always to discover a way out, or return to their own un-conflicted selves, or tell the story in a way that imparts insight into the deeper reasons why it happened, allowing it to be forgotten. Samantha Hardy, a self-confessed "pracademic," brings a wonderful combination of practical coaching and mediation skills, a high level of emotional insight, and a profound understanding of the nature of narrative and melodrama to this excellent and immensely useful book. Every practitioner will learn something from it and walk away with a deeper understanding of the role of melodrama and tragedy in conflict stories, and a great many practical coaching and mediation skills to boot! It is an enjoyable read and well worth the price." - Kenneth Cloke, Mediator and author of The Dance of Opposites: Explorations in Mediation, Dialogue and Conflict Resolution Systems Design"Sam is inviting you to look at conflict through a whole new set of eyes. The unique and entertaining lens that she is offering is 'genres of literature'. She has uncovered and is taking you on a journey to discover healthy and unhealthy conflict story patterns. These insights provide you with the power to (re)-write your own, or help others (re)-write their own, conflict narratives in a way that helps define new ways for moving forward and find peace with the past. A must for conflict specialists and people who want to critically reflect on their own approach to conflict." - Claudia Butler, Professional Conflict Navigator, AustraliaTable of ContentsIntroduction PART I: Conflict Stories 1. Conflict stories, narratives and genre 2. Melodrama 3. The melodramatic conflict narrative 4. Melodramatic victims 5. Melodramatic villains 6. Why is the melodramatic conflict narrative problematic? 7. Tragedy – the alternative conflict story 8. The shift from melodrama to tragedy PART II: Conflict Coaching to Support Story Development 9. Coaching to facilitate the shift 10. Simple to complex 11. Certain to uncertain 12. Passive to active 13. Dependence to agency 14. Past to future 15. Suffering to learning 16. The REAL Conflict Coaching SystemTM

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Book SynopsisThis book takes you on a seven-day journey with your guides: 60 coaches and thought-leaders from around the world. Through storytelling, poetry and other creative approaches, readers can follow this programme alone or with others and take a practical and empowering look at the impact of the climate emergency on their practice and how they might respond. Ecological and Climate-Conscious Coaching: a Companion Guide to Evolving Coaching Practice describes methods for adapting your practice while making a livelihood, reframing your work with urgency and action through exploration of the five-stage Eco-phase' cycle, moving from Eco Curious', Eco-Informed', Eco-Aware', to Eco-Engaged' and Eco Active'. Designed to encourage discussion, raise awareness and increase confidence about stepping into a leadership role, the book explores the difference that coaching can make in the world as a result of greater eco-awareness and systemic understanding.Featuring powerful storieTrade Review'Raising awareness and knowledge around the urgency of the climate emergency and creating safe and challenging space to reflect and act is what we can and need to do. This challenging, and, by design, "uncomfortable" book offers just that – frameworks, tools, techniques that would allow anybody to understand the eco-phase cycle and find their way in contributing to the lasting solution.'Magdalena Nowicka Mook, CEO, International Coaching Federation'There are many important books on the climate crisis. Coaches have begun to recognise they have a role but also to begin for many the journey of moving from concern to action. What we have been missing is a guide to that journey and a framework for conceptualising the challenge we face. Ecological and Climate Conscious Coaching provides that guide and that framework. It takes us through the process of understanding how we might recognise and respond to the crisis confronting us all. Providing both concepts and tools for reflection and action it invites to rethink how we approach our role as coaches and our contribution as both professionals and citizens. I have worried about, puzzled over and pursued concerns for the health of the environment for more than fifty years. At times I have been despairing of our lack of action. This book makes me more hopeful that our profession can make a difference if we accept the authors invitation. Some books are important. This one is essential. I implore all coaches to both read and engage with the journey it offers. The world and our future demands no less.'Professor David A Lane, Professional Development Foundation'In our work, some of the richest material are the things not being talked about. And chief among those is climate change. How can coaches and mentors be concerned for the wellbeing of their clients if they avoid discussing the very environment in which the work takes place? This fascinating dialogue explores ways to open up a vital conversation that underpins the flourishing of us all. By turns philosophical, practical, spiritual and realistic, this fascinating and necessary read offers productive ways out of denial and into action.'Margaret Heffernan, CEO and Author, Wilful Blindness and Uncharted'In the face of the climate emergency and ecological breakdown, every profession is called to reinvent itself. It’s wonderful to see the coaching profession taking on the challenge is a profound and wise manner.'Frederic Laloux, author of Reinventing Organizations'This book is a work of co-creative love. It is enriched by the comradeship between the authors, animated by their long and committed coaching experience and ecosystemic knowledge, and fuelled by their enduring love for the Earth and all who share this miraculous planet. The reader is invited to share a journey with them and the many others who people the pages through seven days of stories, information, poetry, provocations and helpful practices. While the authors do not flinch from laying out the facts this is anything but a book of doom. I found it a deeply absorbing and, dare I say it, enjoyable, gripping read as I was guided through lively conversations rich with images and personal adventure. This book is a vital offering in these times of devastation. It will support us to take our next steps and be our good companion on the long and perilous journey.'Hetty Einzig, leadership coach, consultant, author; the Association for Coaching Director of Publications Strategy & Executive Editor of Coaching Perspectives'Through following the 7 days of this book’s journey you will discover how to commit to spiritual action to create an empowering emerging future. May this book inspire readers so that if our collective grandchildren ask us, ‘what were you doing when the earth was being plundered?’ you will have an answer.'Ram S Ramanathan, Coacharya'A brilliant and thought-provoking book that captures the spirit of coaching. I enjoyed the narrative that weaves together multiple perspectives to raise awareness and deepen reflection. This book will definitely help leaders, coaches, OD practitioners, and individuals make a broader systemic impact through a climate-conscious mindset.'Anjali Nair, Founder-The HR Studio; Member, Board of Governors - International Association of Coaching; OD Consultant; leadership coach'A very timely and forward-looking collective masterpiece reminding us to redefine the role of our profession when it comes to focus on what needs to be sustained. The book inspires us all about how the world could be a better place when, as humans, we start living in harmony with ourselves and with the universe surrounding us. So a great companion in our journey from ego-centric to an eco-centric way of life…'Dr Riza Kadilar, EMCC Global President'Stop feeling isolated in grief about our climate challenge by joining global co-conveners who offer a poignant and practical companion guide for you to breakthrough inertia. Learn from direct experience shared by practitioners and become part of a community with a mutual commitment to feel deeply through the stages of curiosity, awareness, information, engagement and ultimately the ecological literacy essential to sustain useful eco-action. In the words of Jane Goodall, beyond passion and fantasy, real hope demands action and engagement. This guide is a timeless resource for every person to generate real hope for each other.'Janet M. Harvey, CEO inviteCHANGEThis book is timely and essential. Drawing the reader in with captivating stories from contributors across the world, the authors approach climate and ecological crisis in a fresh and thoughtful way. Coaching is on a path to reinvention, and this book will quickly become a staple of the new curriculum. A must read!Dr. Marshall Goldsmith, Thinkers50 #1 Executive Coach and New York Times bestselling author of Triggers, Mojo, and What Got You Here Won’t Get You There'This is a beautiful, inspiring and empowering treasure of a book, packed not only with resources and tips, but love, joy and hope.'Liz Hall, leadership coach and editor of Coaching at Work magazine'This is a book of insightful journeys over seven days, reflecting on the ecological and climate crisis and the important role coaching can play. Through the creative development of eco-engaged coaching, supervision and training, the authors provide a strategic vision and direction for the future. This exciting book will inform both trainee and experienced coaching practitioners with what they need to know about eco-engaged practice.' Stephen Palmer PhD, Faculty of Climate Change and Coaching Psychology, ISCP International Centre for Coaching Psychology Research'Many of us wonder what work we can do as coaches and human beings, to address the challenges of climate change. These authors don’t wonder, they do something that is quite remarkable and consequential! This brilliant book offers us practical ways to become eco-informed by articulating a framework for regenerative coaching which begins with our self-work, as the key to engaging differently with our clients be they individuals, teams, or broader organizations. Chapter by chapter the authors create an experiential workshop for use, offering provocative questions for our thoughtful consideration while enriching each chapter by sharing their own, to evoke our deepest reflections.'Pam McLean, Ph.D., Co-Founder & Chief Knowledge Officer, Hudson Institute of Coaching'In an ever-busier world, leaders have to fight harder and harder to escape from short-term thinking. Paradoxically, attending to the farther horizon of climate change and the wider eco-system enhances decision making in the now. This book provides an essential guide for future-focused leadership.'David Clutterbuck, Special Ambassador, EMCC'This companion guide to evolving coaching practice respectfully invites the reader on a journey around the eco-cycle with the understanding that this journey in non-linear and does not reach an end. I suspect that it is not only the eco-cycle that we will keep coming back to, but also this guide. On the journey, we receive guidance on how to introduce the ecology into our coaching work respectfully without being evangelical or unethical. The guide addresses supervision, eco-engaged coach development and training and ways of resourcing ourselves and our work – so we work from and are supported by ‘Source’. The book is written in a way as to invite people to work with others as they journey around the eco-cycle. Eve, Josie, Peter and Ali – as I read, I could hear your voices and feel your vulnerability as you spoke from the heart. You are right it is not a "comfortable" book but a vital resource to urgently have us move individually and collectively from ego-centric to eco-centric. I urge all of us to form hubs and to work through this guide and to action what emerges so that we can confidently answer our great grandchildren when they ask us what it is that we did.'Colleen Qvist, CQ Associates (Pty) Ltd, COMENSA Master Coach, COMENSA Master Mentor, National Vice President Coaches and Mentors of South Africa (COMENSA), COMENSA representative In the Group of Signatories to the Joint Global Statement on Climate Change'This is literally an invaluable book. That as a species we need to change our behaviour is indisputable. Coaching is a profoundly effective approach to enabling that change.'Myles Downey, author of Enabling Genius, Effective Modern Coaching and The Enabling Manager'There is no doubt in my mind that this book is a labour of love, perseverance, and hard work. While incorporating experiential frameworks and activities, it also includes in-depth questions, scientific information, tools, techniques and reflections, making it a transformational book and agent of change. It impels us to embark on a journey that is both caring for mother earth and food for our souls.'Dr. Anne Dolly Kuzhimadathil, Founder & CEO, SALT & Immediate Past President, APAC'Ecological and Climate Conscious Coaching is a unique work: creative, spiritual, practical and thought-provoking. The authors highlight the idea that the ecological crisis is an epistemological crisis. In so doing, they demonstrate the value of coaching and the role it plays in transforming hearts and minds: by connecting with what matters, and challenging unhelpful thought patterns. The book is very much a journey of inquiry; one which makes a sincere, enlightened and focussed attempt to save our world. It comes at the right time.'Dr Caroline Horner, i-coach academy'It is said that we don’t just inherit the earth from our ancestors but borrow it from our collective children. This book addresses the most important issue facing our and many other beings, the climate and ecological crisis. It does so by drawing us in through the diverse and enticing stories from contributors worldwide, and through the passion, dialogue and compassion in its pages, taking us on a journey with trusted companions. If there is one book you buy that will touch your very being, I would recommend this.'Damian Goldvarg, Leadership Development expert and author. Past President, International Coaching Federation 'This very timely anthology captures deep and original insights from a collective of global voices to address the future of humanity and our planet. The authors pose a vital question: how can coaching, mentoring, supervising and training make the most beneficial contribution to the great challenges of our time? It is a call for all of us: how can climate and ecology be integrated into our practice? Based on a seven-day ‘eco-journey’ with four convenors, over 60 contributors ask and answer challenging questions about what it means to be a practising coach today – and in what way coaching needs to transform. What, in fact, are the wider responsibilities of a coach to society? And do practitioners enable those economic, political, and ecological systems that perpetuate themselves, thus dangerously harming the planet? David Lane points out, coaches work with decision makers in industries that have a big impact on the environment. Sir John Whitmore defined the purpose of coaching as raising awareness so that people would take responsibility and ownership for their choices. He apparently did so with full awareness of our impending climate and ecological crisis. If coaching is good at helping people take a larger view of their reality, then what can coach practitioners and supervisors do to help clients to transform their businesses?The book identifies a role for coaches to support leaders in transforming the rules of the game itself. But to shift our perspectives as coaches, we need to look at the ‘regeneration’ of coach development and training and develop the courage to act. This book asks difficult questions that as practitioners we need to begin to address urgently. As Peter Hawkins says, the coaching profession needs to move from being individual and ego centric to being eco centric.'Dr Sunny Stout-Rostron, University of Stellenbosch School of Business'This book is so much more than a book. In addition to its deeply informed systemic analysis and rich storytelling, Ecological and Climate-conscious Coaching offers a grounded guide for a revolution in consciousness, rich in conversations and camaraderie, packed with diverse perspectives and practices. This book is not only a must read for all coaching professionals and business and community leaders, it is also a template of transformation for anyone seeking understanding, support and agency in response to the ecological and climate crises. No matter who you are, find yourself a few companions and embark on this inspired interactive journey guided by the wise minds and loving hearts of its authors.'Sally Gillespie, PhD, author of Climate Crisis and Consciousness: Re-imagining our world and ourselvesTable of ContentsPreface 1. Welcome Letter 2. An Introduction to the Ecological and Climate Crisis: The Role Coaching Can and Needs to Play 3. Stories of Eco-Awakening: Day One Morning 4. Awakening in the Coaching Profession: Day One Afternoon 5. Eco-Informed "Listen to the Science": Day Two Morning 6. Listen to the Earth: Day Two Afternoon 7. Eco-Aware – Processing Our Emotional Responses: Day Three Morning 8. Eco-Aware – Shifting Our Thinking: Day Three Afternoon 9. Eco-Aware – Spiritually Connecting: Day Three Evening 10. Eco-Engaged Coaching: Day Four Morning 11. Eco-Engaged Coaching: Stories of Transforming Our Coaching: Day Four Afternoon 12. Eco-Engaged Supervision: Day Five Morning 13. Eco-Engaged Coach Development and Training: Day Five Afternoon 14. Eco-Active: Impacting the Wider World and Developing the Coaching Profession: Day Six Morning 15. Eco-Active: Developing our Vision, Values and Actions and Transforming our own Business and its Value Chain: Day Six Afternoon 16. Integrating Our Learning: Final Day Morning 17. Resourcing Ourselves for the Future Journey and Farewell: Final Day Afternoon Glossary of Key Concepts, Terms and Definitions Appendix A: Climate Coaching Alliance

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Book SynopsisWe live in a leadership-obsessed society. The result is that we assume nearly any social or economic ill can be mended through better leadership. Sometimes, this commitment to leadership is followed by hero worshipping, wishful thinking and misplaced hope. Seeking to understand the faith we place in leadership, the authors draw on a number of in-depth studies of managers trying to do leadership. It presents six metaphors for the leader: as gardener, cosy-crafter, saint, cyborg, commander and bully. Some of these offer unexpected insights into how leadership does and does not work. The book sheds light on a varied - often contradictory and sometimes darker - side of leadership. Cutting through the management-speak drenched current literature on leadership, Metaphors We Lead By presents an enlightening and refreshing understanding of an important topic. It will be useful reading for students and researchers, as well as the thinking manager.Trade Review'Rarely is academic writing so insightful, useful and amusing at once.'Gianpiero Petriglieri, INSEAD, France'This insightful work is a valuable contribution to the study of leadership. It is a must for university business collections, and merits inclusion as collateral reading in academic and professional leadership-related courses of study.'J. B. Kashner, CHOICE'A sophisticated and critical analysis of 'leadership' metaphors that pushes the boundaries well beyond the conventional. There are lots of books on leadership but there aren't many books like this - read it!'Keith Grint, Professor of Public Leadership & Management, Warwick Business School, UK'This highly engaging book compellingly shows what a critically-oriented approach can do to not only invigorate the field of leadership studies but also to constructively assist leaders (and followers) make sense of and act authentically in a world in which is leadership is over-hyped yet widely misunderstood.'Professor Brad Jackson, Fletcher Building Education Trust Chair in Leadership, The University of Auckland, New ZealandTable of Contents1. Introduction 2. Theories of Leadership 3. Metaphors for Leadership 4. Leaders as Saints: Leadership through Moral Peak Performance 5. Leaders as Gardeners: Leadership through Facilitating Growth 6. Leaders as Buddies: Leadership through Making People Feel Good 7. Leaders as Commanders: Leadership through Creating Clear Direction 8. Leaders as Cyborgs: Leadership through Mechanistic Superiority 9. Leaders as Bullies: Leadership through Intimidation 10. Communicating Leadership Metaphors 11. Conclusion

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Book SynopsisThe ''relational turn'' is a movement affecting a range of disciplines including neuroscience, psychoanalysis, psychotherapy, organisational consulting and, more recently, coaching. Its primary focus is on the centrality of human relating in determining how individuals develop, make meaning and function individually and collectively. In The Theory and Practice of Relational Coaching: Complexity, Paradox and Integration, Simon Cavicchia and Maria Gilbert expand existing coaching theory and practice to focus on the implications of the relational turn for how coaches and clients think about the nature of identity, the self, change, learning, and individual and organisational development. Drawing on perspectives as varied as relational neuroscience, the relational foundations of personality development, psychoanalysis, psychotherapy, shame, vulnerability, complexity and systems ideas, the authors shed light on many of the paradoxes and challenges facing coaches and their cTrade Review"This is the most rigorous introduction to relational coaching to date. The entire field is placed in a historical and psychological perspective, with sound referencing to all the relevant sources. Not only is this the best handbook you will find, reading the philosophy and case studies will allow you to pick up and implement in your own practice the subtle differences between traditional and relational approaches. This book is all about attending to coaching, the relationship and your client as they appear in the moment, rather than attending to some pre-set idea about what coaching should be. In this sense there is a freshness and depth permeating from every page. Mostly, this relational turn towards your own fresh lived experience will be a priceless reward that you reap from reading this exceptional book. Underpinning all this you are invited into a series of wonderfully crafted case examples, from which I personally learned huge amounts." - Erik de Haan, Director of Ashridge Centre for Coaching, UK and Professor of Organisation Development, VU University Amsterdam, The Netherlands "This book offers an overdue corrective to the cause-and-effect assumptions that govern many organisations with respect to what it means to lead and the support that managers need. Instead of tools and processes, Simon Cavicchia and Maria Gilbert offer a rich description – supported by rigorous intellectual foundations – of the dynamics of an effective coaching relationship. This is not a manual for the coach doing the coaching to the coachee. It’s a manifesto for coach and coachee co-creating the meaning of their work, taking into account the complex and often contradictory influences that bear on them. It is a book that brings into the conversation the dynamics of power and politics that shape working life, challenging the notion that these can be bracketed out in the name of neutrality. It helps coaches navigate the tricky path between serving the organisation that pays the bill and the needs of an individual coachee. The relational approach is not simply about establishing a close and mutually respectful relationship. It’s an acknowledgement that what the coach and coachee have to do only ever emerges from the specificities of the relationship between them and the context in which they work. Put aside pre-conceived recipes, the authors say, and connect with the person before you." - Martin Vogel, co-founder, The Counter-Consultancy"The Theory and Practice of Relational Coaching: Complexity, Paradox and Integration is nothing less than a tour de force. Simon Cavicchia’s unique blend of eloquence, erudition and warmth combines with Maria Gilbert’s decades of experience as a consummate educator to create an exceptional book. It takes the reader on a rich journey, starting with scene setting and philosophy. It covers the main theories which underpin an integrative relational approach and describes in detail all aspects of a here and now relational encounter. After a deep dive into ‘the micro dynamics of relational interaction’ the authors then gently move outwards to the subtleties and forces of the organisational context. Quite simply, this book says everything about relational coaching, its theories and practice. The authors critique and integrate an extraordinary depth and breadth of theories from all the psychological traditions. This alone makes the book an education in itself! I recommend it not only for coaches, but for psychotherapists and counselling psychologists who have made ‘the relational turn’."- Charlotte Sills, Professor of Coaching, Ashridge Business School, UK"Simon Cavicchia and Maria Gilbert draw on their substantial depth of experience and expertise in the fields of executive coaching and psychotherapy to show that these are not separate but essential counter-parts enabling us to strive towards higher levels of performance. This is an essential and timely publication for all serious coaches and business professionals who are struggling to apply the 'rational' linear left brain models of coaching to an increasingly fast moving and complex world. It covers the foundational background to this holistic way of apprehending our changing world enabling one to weave together top-down linear and bottom-up emergent perspectives and manoeuvre deftly between them. I thoroughly recommend this publication for all aspiring to success on the sometimes stormy oceans of complexity." - Syed Azmatullah, MA, PhD; Psychotherapist, Executive Coach, author of The Coach’s Mind Manual "This is a book for coaches, clients, and anyone interested in the delicate business of human relating. Spanning a range of dimensions gracefully it is profound yet accessible, broad and thorough, with a clear advocacy that leaves me feeling invited to make up my own mind. Simon Cavicchia and Maria Gilbert have managed to offer an in-depth historical overview of different perspectives and to paint a lively picture of the complex and subtle nature of current, integrated approaches. This book is theoretically sound and practical, encouraging and provocative. The case studies are lively and show the messy nature of this work and the difficulty of bringing awareness to the process at all times. Just what we have been waiting for." - Kathleen King, PhD; researcher and co-editor of Organisational Consulting: @ the Edges of Possibility and The Change Doctors: Re-imagining Organisational Practice"This is the most rigorous introduction to relational coaching to date. The entire field is placed in a historical and psychological perspective, with sound referencing to all the relevant sources. Not only is this the best handbook you will find, reading the philosophy and case studies will allow you to pick up and implement in your own practice the subtle differences between traditional and relational approaches. This book is all about attending to coaching, the relationship and your client as they appear in the moment, rather than attending to some pre-set idea about what coaching should be. In this sense there is a freshness and depth permeating from every page. Mostly, this relational turn towards your own fresh lived experience will be a priceless reward that you reap from reading this exceptional book. Underpinning all this you are invited into a series of wonderfully crafted case examples, from which I personally learned huge amounts." - Erik de Haan, Director of Ashridge Centre for Coaching, UK and Professor of Organisation Development, VU University Amsterdam, The Netherlands "This book offers an overdue corrective to the cause-and-effect assumptions that govern many organisations with respect to what it means to lead and the support that managers need. Instead of tools and processes, Simon Cavicchia and Maria Gilbert offer a rich description – supported by rigorous intellectual foundations – of the dynamics of an effective coaching relationship. This is not a manual for the coach doing the coaching to the coachee. It’s a manifesto for coach and coachee co-creating the meaning of their work, taking into account the complex and often contradictory influences that bear on them. It is a book that brings into the conversation the dynamics of power and politics that shape working life, challenging the notion that these can be bracketed out in the name of neutrality. It helps coaches navigate the tricky path between serving the organisation that pays the bill and the needs of an individual coachee. The relational approach is not simply about establishing a close and mutually respectful relationship. It’s an acknowledgement that what the coach and coachee have to do only ever emerges from the specificities of the relationship between them and the context in which they work. Put aside pre-conceived recipes, the authors say, and connect with the person before you." - Martin Vogel, co-founder, The Counter-Consultancy"The Theory and Practice of Relational Coaching: Complexity, Paradox and Integration is nothing less than a tour de force. Simon Cavicchia’s unique blend of eloquence, erudition and warmth combines with Maria Gilbert’s decades of experience as a consummate educator to create an exceptional book. It takes the reader on a rich journey, starting with scene setting and philosophy. It covers the main theories which underpin an integrative relational approach and describes in detail all aspects of a here and now relational encounter. After a deep dive into ‘the micro dynamics of relational interaction’ the authors then gently move outwards to the subtleties and forces of the organisational context. Quite simply, this book says everything about relational coaching, its theories and practice. The authors critique and integrate an extraordinary depth and breadth of theories from all the psychological traditions. This alone makes the book an education in itself! I recommend it not only for coaches, but for psychotherapists and counselling psychologists who have made ‘the relational turn’."- Charlotte Sills, Professor of Coaching, Ashridge Business School, UK"Simon Cavicchia and Maria Gilbert draw on their substantial depth of experience and expertise in the fields of executive coaching and psychotherapy to show that these are not separate but essential counter-parts enabling us to strive towards higher levels of performance. This is an essential and timely publication for all serious coaches and business professionals who are struggling to apply the 'rational' linear left brain models of coaching to an increasingly fast moving and complex world. It covers the foundational background to this holistic way of apprehending our changing world enabling one to weave together top-down linear and bottom-up emergent perspectives and manoeuvre deftly between them. I thoroughly recommend this publication for all aspiring to success on the sometimes stormy oceans of complexity." - Syed Azmatullah, MA, PhD; Psychotherapist, Executive Coach, author of The Coach’s Mind Manual "This is a book for coaches, clients, and anyone interested in the delicate business of human relating. Spanning a range of dimensions gracefully it is profound yet accessible, broad and thorough, with a clear advocacy that leaves me feeling invited to make up my own mind. Simon Cavicchia and Maria Gilbert have managed to offer an in-depth historical overview of different perspectives and to paint a lively picture of the complex and subtle nature of current, integrated approaches. This book is theoretically sound and practical, encouraging and provocative. The case studies are lively and show the messy nature of this work and the difficulty of bringing awareness to the process at all times. Just what we have been waiting for." - Kathleen King, PhD; researcher and co-editor of Organisational Consulting: @ the Edges of Possibility and The Change Doctors: Re-imagining Organisational PracticeTable of ContentsSECTION 1 The relational turn and coaching1 Setting the scene for an integrative relational approach to coaching in challenging times – uncertainty, paradox and complexity2 Who is it who is in a coaching relationship?3 Relational coaching and change – two distinct and interrelated approaches to change4 Selves in context – navigating and negotiating organisational life SECTION 2 Practice perspectives5 Coming together – unpacking the coach-coachee-context constellation6 Intersubjectivity 1 – understanding relationship dynamics from a developmental perspective7 Intersubjectivity 2 – the co-creation of the coaching relationship, meaning and change8 Relational integration – implications for practiceSECTION 3 Applications9 Shame and vulnerability – the experiences that dare not speak their name10 Perspectives on contracting from a relational perspective11 Coaching in organisations – culture, norms and novelty12 Feedback and assessmentConcluding thoughts: Relational perspectives on the development of coaches, ethics and supervision

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Book SynopsisThis collection featuring chapters by leading international practitioners will offer an introduction to coaching psychology for those new to it, including students, trainees, psychologists, and coaches.Introduction to Coaching Psychology covers key topics, including the background and development of coaching psychology, the coach-coachee relationship, coaching psychology approaches and models, and themes such as assessment, contracting, and the setup in coaching psychology practice. Applications in coaching psychology are considered, including a look at particular coaching psychology specialisms and interventions, as well as discussions about working in organisations, working with young people, and life and personal coaching. Professional practice issues, such as boundaries and best practice, and coaching and diversity, are also explored. Furthermore, a review of coaching psychology research is presented. The book also offers a rich collection of case studies to illustrate the practice of coaching psychology in a real-world setting and concludes with a consideration of the future of the field.This timely and accessible book will be essential reading for anyone new to the field, as well as coaches, psychologists, and counsellors interested in the theory, research, and practice of coaching psychology.Trade Review“When Dr Siobhain O’Riordan & Professor Stephen Palmer come together to edit a book, all coaching psychologists have much to gain! Introduction to Coaching Psychology is a superb read for all wanting to translate science to practice. Whether you are reading this book to become a better coach or for training new coaches, this is a mustread book in the field of coaching psychology.” - Kimberly Allen, PhD, BCC, CFLE, Associate Director of Academic Programs, CALS, North Carolina State University, USA; Chair, Family Life Coaching Association; author, Theory, Research, and Practical Guidelines for Family Life Coaching“Introduction to Coaching Psychology nicely provides a comprehensive synthesis of the basics and last advancements of this field. The editors of this book are the founders of this domain and they have done a tremendous work in bringing together great contents and best experts in this field. This book is a must read for all psychologists and coaches interested in the theory, research and practice of coaching psychology.” - Oana A. David, Ph.D., Associate Professor Habil, Department of Clinical Psychology and Psychotherapy, Babes-Bolyai University Cluj-Napoca, Romania “Simply the right book at the right time. Coaching psychology can make a valuable contribution in this delicate phase of profound changes in individuals, communities, organizations, countries and economic, social and political patterns of development. Now, I have an introductory book to recommend to Italian psychologists and coaches newer to the field who want to invest in quality coaching and develop a sturdy coaching capability anchored to the theory, research and practice of coaching psychology.” - Silvana Dini, co-founder & Steering Committee member of SCP Italy; ISCP Honorary Vice President; Coaching Psychologist (FISCPAccred); Coaching Supervisor (ISCP Accred); Management Consultant“Routledge’s Coaching Psychology book series has been an invaluable resource and a great example of an academic-practitioner approach in the fields of coaching and coaching psychology. Now it seems to be the time to look back and offer an overview of the field, starting with the development of coaching and coaching psychology, key approaches and models, applications and professional practice issues, as well as offer a look into the future of coaching. With its 14 chapters and an impressive line-up of contributors, Introduction to Coaching Psychology provides this systematic overview for a wide audience interested in one of the most exciting areas of contemporary psychology." - Jelena Pavlović, PhD, Assistant Professor of Organizational Development and Change; founder of Koučing centar, Serbia“I highly recommend this book, because it is just what coaches, coaching psychologists and junior psychologists interested in coaching psychology were waiting for on account of its contents, structure and, especially, its accuracy. It offers a global vision of the elements that are involved and determines the best practices in coaching psychology for example: approaches and models, applications, research, case studies, the coach-coachee relationship. I am also reminded of the significant role psychology bodies provide for coaching psychology in the international market as well as for promoting recognition by society in general.” - Carmen Santos, President, COPC Coaching Psychology Section; Official Psychology Society of Catalonia, Spain “Introduction to Coaching Psychology is an essential guide to coaching with the use of evidence-based practice and state-of-the-art research in psychology. The book is a must-have for anybody willing to be an expert in coaching while relying on profound, specialist psychological knowledge. The book has been prepared by the acclaimed body of scientists, psychologists and practitioners, which is a clear added value of the publication.I highly recommend the book to be placed on the reference list for any coaching-related university courses.” - Dr Anna Syrek-Kosowska, ASK Expert, WSB University and Kozminski University, Poland“Introduction to Coaching Psychology boasts fourteen chapters from leading professionals in the field, covering highly topical and valuable coaching psychology concepts, approaches, and professional practice insights. Siobhain and Stephen are real leaders in this area, and have put together a comprehensive book that is invaluable to practitioners working across a variety of contexts. The chapters also open up the world of coaching psychology to a wider audience - the book can be used by practitioners, researchers, students, and anyone interested in coaching psychology. In all, Introduction to Coaching Psychology represents the brilliant work that is taking place in coaching psychology today.” - Dr Martin J. Turner, CPsychol., HCPC Reg., FAREBT (Acad), Reader in Psychology, Manchester Metropolitan University, UK“Introduction to Coaching Psychology is an excellent introductory book for anyone who is new to the field of coaching psychology. This book particularly helps entry-level coaches and coaching psychologists who want to get familiar with the main-stream coaching theories, approaches, models, assessments and applications.” - Dr Qing Wang, Associate Professor in Educational and Coaching Psychology, School of Psychology and Cognitive Science, East China Normal University, China“I very much welcome this book which meets a well overdue need in the maturing area of coaching psychology. The range of globally recognised contributors all have exceptional pedigree from both a theoretical and practitioner perspective. The well balanced chapters thoroughly encapsulate key concepts and provide practical advice for those interested in evidence based approaches to coaching. The editors, both acknowledged experts in the field have done a great service in delivering a highly readable and accessible publication, extremely useful to both psychologists and the wider community of coaches. Highly recommended.” - Dr Douglas B. Young PhD, MISCP, ISCP International Centre for Coaching Psychology Research“Finally, a book that clears up what coaching psychology is and how it can contribute to the success of individuals and organisations. Introduction to Coaching Psychology is an up to date and practical tool for teaching and learning the essence of coaching psychology. Editors and contributors are the outstanding experts of coaching psychology. My prediction is that this book will become one of the most preferred resources for coaching psychology courses all over the world. I would certainly recommend it to my students, and also to my novice and experienced coach and coaching psychologist colleagues.” - Vince Szekely PhD, President, Hungarian Association for Coaching Psychology; visiting lecturer, Eötvös Loránd University, Budapest, Hungary“As coaching psychology continues to be recognised as a complementary field to positive psychology, this text is a must-have in for all evidence-based coaching practitioners’ libraries. Congratulations Siobhain and Stephen on continuing to raise the bar and lead the way in the development of and interest in coaching psychology globally.” - Dr Suzy Green, The Positivity Institute; Honorary Professor in the School of Psychology, University of East LondonTable of ContentsPart I: Introduction to coaching psychology1. The background and development of coaching and coaching psychologySiobhain O’Riordan and Stephen Palmer2. The coach-coachee relationshipAlanna Henderson and Stephen PalmerPart II: Coaching psychology approaches and models 3. Coaching psychology approaches and models: Solution-focused, bhavioural, and cognitive behaviouralRachael Skews and Stephen Palmer4. Coaching psychology approaches and models: Humanistic, integrative, and constructivistAlison Whybrow5. Assessment in coaching psychologyCatherine SteelePart III: Applications in coaching psychology 6. Specialisms in coaching psychologyGisele Dias, Siobhain O’Riordan, and Stephen Palmer7. Working in OrganisationsSiobhain O’Riordan and Stephen Palmer8. Working with young People and youth coaching Ole Michael Spaten9. Life and personal coachingSheila Panchal, Siobhain O’Riordan, and Stephen PalmerPart IV: Professional practice issues and research 10. Boundaries and best practice Adrian Myers and Tatiana Bachkirova11. Coaching and diversityHo Law12. Coaching psychology researchYi-Ling Lai and Stephen PalmerPart V: Case studies and the future of coaching psychology 13. Coaching psychology case studiesSiobhain O’Riordan and Stephen Palmer14. Reflections and developments for the future of coaching psychologySiobhain O’Riordan and Stephen PalmerAppendices

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Book SynopsisNew Techniques of Grief Therapy: Bereavement and Beyond expands on the mission of the previous two Techniques books, featuring innovative approaches to address the needs of those whose lives have been shadowed by losswhether through bereavement, serious illness, the rupture of a relationship, or other complex or intangible losses, such as of an identity-defining career.The book starts with several framing chapters by prominent theorists that provide a big- picture orientation to grief work and follows with a generous toolkit of creative therapeutic techniques described in concrete detail and anchored in illustrative case studies to convey their use in actual practice. New Techniques of Grief Therapy is an indispensable resource for professionals working in hospice, hospital, palliative care, and elder care settings; clinicians in broader health-care and mental health-care practices; executive coaches; and students in the field of grief therapy.Trade Review"Clinicians want—and need—more than theory to guide them in their work with the bereaved. They also seek effective, how-to information to assist those contending with grief of all kinds, whether prompted by death or non-death loss. Nowhere else in the literature can professionals find such a wealth of interventions that help the mourner identify, express, and transform their responses to loss, reaffirm meaning, revamp life narratives, and develop healthy continued connection to lost loved ones. This book is a must have; it’s a veritable gold mine for all who treat the bereaved, from the newest students to the most seasoned therapists."—Therese A. Rando, PhD, BCETS, BCBT, author of Treatment of Complicated Mourning and co-author of Treating Traumatic Bereavement: A Practitioner’s Guide"Robert Neimeyer brings us a third outstanding collection in his excellent series on grief counseling and therapy. It features fifty-nine accessible chapters by authors from around the world; addresses diverse challenges in learning how to live meaningfully not only with bereavement but also with non-death-related losses; and concentrates on concrete techniques (illustrated by real-life examples) for supporting others in meeting those challenges. It is filled with innovative methods for practitioners, understanding for advanced students; and wisdom for both."—Thomas Attig, PhD, author of How We Grieve: Relearning the World"At last! A text that deals with death-related grief as well as that resulting from non-death loss. It offers a broad range of methods for helping persons negotiating both normative and traumatic life transitions. Along with dozens of creative contributors, Bob Neimeyer brings together in this volume his vast clinical experience, artistic talent and novel educational methods to enrich the field and the lives of those it serves."—J. Shep Jeffreys, EdD, FT, Department of Psychiatry and Behavioral Science, Johns Hopkins School of Medicine and author, Helping Grieving People: When Tears Are Not EnoughThis volume continues Robert Neimeyer’s quest to bring creative insights and interventions to clinicians working with loss and bereavement. The international cast of contributors provides a rich trove of practical tools together with case reports to anchor the learning experience. Whether you are a newcomer to the field or a highly experienced practitioner, this book will broaden and deepen your perspective. My recommendation—Go for it! —Simon Shimshon Rubin, PhD, director of the International Laboratory for the Study of Loss, Bereavement, and Human Resilience, and author of Working with Loss and Bereavement"This highly anticipated volume brims with therapeutic exercises for people coping with death and non-death losses, providing expert guidance on how, when, and for whom they might be engaged. These versatile techniques to address shattering life events will be essential tools in every clinician’s toolkit."—Donna Schuurman, PhD, director of Advocacy and Training, Dougy Center"Like the two volumes that precede it, New Techniques of Grief Therapy is an indispensable resource that provides practical, road-tested techniques that are firmly grounded in theory. Each technique is clearly described and, notably, is illustrated by case examples. Whether a student, a clinician, or researcher, the reader will find a treasure trove of new and useful tools to help them serve those who are grieving both death and non-death losses. This volume does much to broaden our responses to the grieving person and to serve them more creatively and effectively." —Christopher Hall, chief executive officer, Australian Centre for Grief and BereavementTable of ContentsForeword by Darcy Harris; Part I. Framing the Work; 1. Reconstructing the Continuing Bond: A Process Analysis of Grief Therapy; 2. The Meaning in Loss Group: Principles, Processes and Procedures; 3. Culturally Sensitive Approaches to Finding Meaning in Traumatic Bereavement; 4. Suffering a Death Wish: The Psychology of Medical Aid in Dying; 5. Grief after Non-Death Losses; 6. Posttraumatic Growth and Expert Companionship in Grief Therapy; Part II. Evaluating Grief; 7. The Persistent Complex Bereavement Inventory (PCBI); 8. The Social Meaning in Life Events Scale (SMILES); 9. Quality of Relationships Inventory—Bereavement Version (QRI-B); 10. Death Imagery Scale; Part III. Moving through Bereavement; 11. The Grieving Styles Grid; 12. The Grief Dance; 13. Walking the Labyrinth; 14. Drawing it Out; Part IV. Articulating Ambiguous Loss; 15. What Have You Lost?; 16. Letters to Love, Time and Death; 17. The Human Animal Bond; Part V. Practicing Self Care; 18. MyGrief.ca Online Support; 19. Differentiating Grief and Depression; 20. Concentrated Eye Gazing; 21. Dance and Movement for Therapist Self-Care; Part VI. Fostering Compassion; 22. Forgiveness Therapy; 23. Writing A Letter of Condolence; 24. Thematic Analysis; Part VII. Working with Emotion; 25. Balancing Caring and Daring; 26. Externalizing Conversations; 27. The Castle; 28. Redecision and Reaffirmation; 29. Figurative Stories; Part VIII. Utilizing Imagery; 30. Mindful Photography; 31. My House After Loss; 32. The Virgin Island; 33. The Gate of My Heart; Part IX. Revising Personal Meaning; 34. Re-composing the Self in the Wake of Loss; 35. Memory Reconsolidation; 36. The Identity Constellation Exercise; 37. Voice Dialogue; 38. Symbolic Reframing; 39. Coin Therapy; Part X. Reaffirming Attachment; 40. The Transition Cycle; 41. Creating a Sensory Portal; 42. Working with Blocks; 43. The Secure Base Map; 44. Player of Life; 45. Habits of the Heart; Part XI. Dialoguing with the Deceased; 46. Consulting the Deceased; 47. Interviewing the Internalized Other; 48. Induced After Death Communication; Part XII. Validating Lives; 49. Dignity Therapy; 50. A Hike to Remember; 51. The Sharing Plate; 52. Life Lessons Learned; Part XIII. Re-storying Loss; 53. Grief Dialogues; 54. Response Writing Dialogues; 55. Writing to Heal; 56. Karuna Cards; Part XIV. Facilitating Support; 57. Envisioning Transitions; 58. The Meaningful Conversation; 59. Dyadic Eye Gazing.

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Book SynopsisNow in its fourth edition, the bestselling, seminal book by James Flaherty, Coaching: Evoking Excellence in Others, is an insightful, thought-provoking, pragmatic guide that dissects the art and science of coaching. This fourth edition includes two brand new chapters: the first is on finding one's inner guidance and purpose in traversing the world of work, especially in more uncertain working environments; and the second is on the topic of somatic intelligence. As in earlier editions, this foundational book in coaching clearly presents the theories, concepts, and models, and then moves on to consider rigorous methods of practice and self-observation in a relationship of mutual trust, respect, and freedom of expression. It will probe you to rethink how you relate to your clients and your staff, how you produce long-term excellent performance in yourself, and how you can become more effective in helping others to achieve their goals.Coaching, Trade Review"James Flaherty’s Coaching has been for some years a foundational text for the field. This fourth edition updates the material and adds two vital new chapters, Somatic Intelligence and Midlife Drift. I continue to be impressed with James’s clarity, thoroughness, compassion, wisdom, and his generous referencing of a wide variety of useful sources. For those who have read Coaching, this is a useful update; for those who have not—whether you are a new or an experienced coach or interested in exploring coaching—this book will not only open your eyes; it will provide insights and practices to set you on a new course."Norman Fischer, poet, Zen priest, author of Museum of Capitalism and When You Greet Me I Bow: Notes and Reflections From A Life in Zen"James Flaherty’s book Coaching: Evoking Excellence in Others has established itself as an indispensable classic in the field. In this fourth edition, new chapters on somatic approaches to coaching and on 'midlife drift' add crucial pieces to an already excellent guide to coaching the whole person. Highly recommended." Russ Hudson, author of The Enneagram: Nine Gateways to Presence and co-author of The Wisdom of the Enneagram"James Flaherty has written a thoughtful and deeply insightful guide for coaches—equal parts theory and practical instruction with valuable distinctions in how to apply these learnings to ourselves and our coaching practice."Laila Tarraf, Chief People Officer, Allbirds and author of Strong Like Water"Coaching is a must-read for coaches, HR professionals, and managers! It has been a core foundation of my own coaching work for two decades. This edition offers exciting new reflections and practices for building somatic intelligence and navigating mid-life, enriching the coach’s toolbox significantly."Amy Jen Su, executive coach and author of The Leader You Want to Be: Five Essential Principles for Bringing Out Your Best Self; Co-Founder & Managing Partner, Paravis Partners"James Flaherty’s sage teaching clearly comes from one who has journeyed his somatic interior thoroughly enough to know just the right ways to gently invite us to trust our own."Susan Olesek, Founder, Enneagram Prison Project and The Human Potentialists"In a practical and engaging way, James Flaherty skillfully synthesizes many disciplines into an approachable and effective system for human transformation at an individual and collective level. In this new edition, James expands the coaching perspective to the world of somatic intelligence and that of life transitions, particularly mid-life, offering powerful reflections and practices to deepen one's awareness and connection to meaning. A gem to help anyone get closer to realising their potential."Luzette Jaimes, Director of Learning and Development, Ashoka and Co-Founder of the Consciousness CoalitionPraise for Earlier Editions of Coaching:"In Coaching: Evoking Excellence in Others, James Flaherty brilliantly dissects both the art and science of coaching—one of the more difficult and least understood roles in organizations. Beginning with theories, concepts, and models, he shows their application to practice and empowers any aspiring coach to be more effective in helping people achieve their goals. A better book on this subject just doesn’t exist."Jerry I. Porras, Lane Professor of Organizational Behavior and Change Emeritus, Graduate School of Business, Stanford University and Co-Author, Built to Last"As the field of coaching finds its way to becoming a mature discipline, James Flaherty's dedicated field research, study, and sound articulation offers a definitive ground and a sensibility of genuine care. At the core, this book offers a way of thinking about human beings that makes action and practice central to learning. This is a no-nonsense, generous, pragmatic book that belongs on the shelf of every coach, novice or veteran."Richard Strozzi-Heckler, Ph.D., Founder of Somatic Coaching and author of The Anatomy of Change and Holding the Center"At long last, a book on coaching that moves beyond 'advice from the sidelines.' James Flaherty convincingly shows that the only way to truly help people grow is to help them in developing new practices and new language, and that the only way to coach effectively is to enter into a reciprocal relationship where 'coach' and 'coachee' engage in a dance of mutual influence and growth."Peter M. Senge, MIT and Society for Organizational Learning"This extraordinary book clearly represents James Flaherty's ability to insightfully enable the self-generating and self-correcting capacities of his clients. His clarity and candor engage the reader to more deeply examine the opportunities to live a more integrated and holistic life."Michele Goins, Vice President and Chief Information Officer, Imaging and Printing Group, Hewlett-Packard Company"James Flaherty focuses on the commonly overlooked fact that a coachee is a 'human-being.' He effectively emphasizes that this is the most important aspect that a coach should always have in mind, something that many of us tend to forget. It was this tact that he applies toward coaching, as well as many other brilliant insights, that helped me make the decision to publish Coaching in Japanese and apply its lessons in my practice."Mamoru Itoh, President, Coach21 Co., Ltd., Tokyo, Japan"James Flaherty frames deep questions about how humans operate across a series of interconnected domains such as the mind, body, and emotions, which will give both new and experienced coaches pause to reflect. He frames crisp distinctions about the coaching process which will generate new perspectives on the role of the coach. He leaves a trail of deeply researched threads that the reader can explore after reading to deepen their knowledge and understanding. All of this is done in a crisp and quietly elegant dialogue which makes you believe he is present as you are inspired to explore, with profound curiosity, your own beliefs on what we are as human beings and how we should show up as coaches. As you read and digest his coaching metaphors, analogies and questions, there are inexplicable possibilities that crystallize fresh insights that emerge and a renewed commitment to explore oneself and the coaching we strive to master."Craig O'Flaherty, Director, Centre for Coaching, Graduate School of Business, University of Cape Town, South AfricaTable of Contents1. The Foundation for Coaching 2. Basic Principles 3. The Flow of Coaching 4. The Coaching Relationship 5. Openings 6. Assessment Models 7. How Things Really Get Done 8. Enrollment 9. Coaching Conversations 10. Stuck 11. Midlife Drift 12. Somatic Intelligence: The Missing Piece in Adult Development 13. Getting in Condition for Change 14. Track Two: Working with Ourselves

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Book SynopsisThis comprehensive, integrated teaching resource provides students with the tools and methodologies they need to effectively negotiate the multiple dynamics that emerge from difference, and to appropriately respond to issues of marginalization and social injustice. Written from an American perspective, the book not only covers the traditional topics of race, gender, ethnicity, and social class, but explores emerging trends around â-ismsâ (racism, sexism). Thoroughly revised and updated, this third edition includes new case studies and expanded coverage of topics such as social justice, microaggressions, and gender identities and expressions. End-of-chapter questions encourage students to engage in difficult conversations, and case studies stimulate studentsâ awareness of real-world issues that emerge from diversity, helping students to develop the broad range of skills they need to mediate or resolve diversity issues as future professionals. This edition includes updatTrade ReviewDiversity in the Workforce: Current Issues and Emerging Trends (3rd Edition) edited by Dr. Marilyn Y. Byrd and Dr. Chaunda L. Scott is one the first and few existing resources exploring the topic of workforce diversity from the vantage point of individuals, organizations, communities, and society. The book is well-balanced in its presentation of theories and models for broad understandings of diversity in workplaces and organizations, while also tending to the social, cultural, and relational aspects of diversity that are related to individual and community identities and social injustices. While many other books focused on the issue of diversity in the workforce or workplace tend to focus on the business case for contemporary diversity efforts, this book is distinguished by its centering of relational and social justice—diversity should and must be advanced simply because it is the right thing to do.Joshua C. Collins, Ed.D.Associate Professor of Human Resource DevelopmentUniversity of Minnesota-Twin Cities"This gem of a book combines easy-to-read trustworthy information from deep experts with the opportunity to then think through how to turn that information into action. I recommend it to leaders, practitioners, students, and educators alike – to anyone who wants to understand where we are, how we got here, and how we move forward." Darren C. ShortHost of Human Resource Development Masterclass podcastArguably the most useful textbook on diversity in the American market. This book focuses on the theoretical and practical frameworks appropriate for organizations and individuals operating from a western perspective. It is also a global resource in the sense that it addresses universally common issues like ethnicity, social class, and "isms." For those seeking to understand the diversity issues and trends in the workplace and what to do about them, this book educates in a way that most books on the subject do not. It re-aligns readers with the goals of social justice and offers the tools necessary for making progress. Torrence E. Sparkman, Ph.D. Associate Professor-ManagementSaunders College of Business Rochester Institute of TechnologyTable of ContentsContents1 Historical Perspectives for Studying Diversity in the Workforce Chaunda L. Scott2 Suggested Theories, Models, and Frameworks Used to Address Emerging Diversity Issues in the Workforce Chaunda L. Scott3. An Inclusive Organizational Culture for a Diverse Workforce Marilyn Y. Byrd4. Race and Diversity in the Workforce Marilyn Y. Byrd5. Gender and Diversity in the Workforce Brenda Lloyd Jones, Lisa Bass, Gaetane St Marie, and Marilyn Y. Byrd6. Ethnicity and Diversity in the Workforce Chaunda L. Scott and Terrance R. McClain7. Developing Human Resource Development Competencies to Manage Sexual Orientation and Transgender Diversity Issues in the Workforce Michael P. Chaney and. Lisa Hawley8. Social Class and Diversity in the Workforce Marilyn Y. Byrd, Jose Martinez, and Chaunda L. Scott9. Spirituality and Diversity in the Workforce Marilyn Y. Byrd10. Generational Differences in the Workforce Brenda Lloyd-Jones, Jody A. Worley, and Marilyn Y. Byrd11. Language Discrimination, Linguistic Profiling, and Inclusion in the Workforce Marilyn Y. Byrd12. Appearance Discrimination in the Workforce Cynthia Sims and Marilyn Y. Byrd13. Visible and Invisible Disabilities in the Workforce: Exclusion and Discrimination Chaunda L. Scott and Marilyn Y. Byrd14. The ‘New’ Modern Racism in the Workplace: The Persistence of Historical Racist Practices and Racial Injustice Marilyn Y. Byrd and Chaunda L. Scott15. Underrepresentation of Diversity in the Scientific, Technical and Film WorkforceChaunda L. Scott16. Social Identity Diversity and Leadership in the Workforce Marilyn Y. Byrd17. Re-Conceptualizing and Re-Visioning Diversity in the Workforce: Toward a Social Justice Paradigm Marilyn Y. Byrd

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Book SynopsisThis lively and engaging text introduces readers to the core interpersonal and organizational skills needed to effectively collaborate on group projects in the classroom and the workplace. Group projects are critical in preparing students for the realities of today's workplace, but many college students despise group workoften because they have not been prepared with the necessary skills to effectively collaborate. This guide teaches core collaboration skills such as active listening, interviewing, empathy, and conflict resolution. It examines the research and theory behind these skills, and provides tangible ways to practice these skills both alone and in groups. This guide can be used a supplementary text for any courses involving group projects, and will also be of interest to professionals in communication, business, and many other fields.Trade ReviewSuccessful group work is critical in both academia and workplaces. Interpersonal Skills for Group Collaboration is a practical and useful guide for anyone responsible for ensuring positive outcomes from group collaborations! –– Jon Kaupla, President of the Wisconsin School of Business Center for Professional & Executive Development, University of Wisconsin-MadisonRice-Bailey & Chong have provided a thorough yet entirely accessible text on building effective collaboration teams. Although thoroughly researched, it doesn’t clutter the students’ reading experience by dragging them (usually kicking and screaming) through a pedantic explication of academic theories; instead, it distills those theories down into pragmatic, action-oriented strategies that they actually need. –– Tharon W. Howard, Professor and Usability Testing Facility Director, Clemson UniversityInterpersonal Skills for Group Collaboration is a practical guide for those who are seeking advice and strategies to collaborate effectively and mindfully on teams made up of people with diverse backgrounds. Rice-Bailey and Chong provide an accessible set of best practices and recommendations for teamwork informed by research and professional experiences. –– Jason Tham, Texas Tech University. Co-author (with Joe Moses), Collaborative Writing Playbook and Writing to Learn in TeamsInterpersonal Skills for Group Collaboration provides a clear roadmap for working productively with groups in multiple contexts. The many suggestions and explanations meet the timely challenges we are experiencing whether connecting in-person, in classes, in workspaces, or across distance." –– Lee-Ann Kastman Breuch, Professor of Writing Studies, University of Minnesota"Successful group work is critical in both academia and workplaces. Interpersonal Skills for Group Collaboration is a practical and useful guide for anyone responsible for ensuring positive outcomes from group collaborations!" –– Jon Kaupla, President of the Wisconsin School of Business Center for Professional & Executive Development, University of Wisconsin-Madison"Rice-Bailey and Chong have provided a thorough yet entirely accessible text on building effective collaboration teams. Although thoroughly researched, it doesn’t clutter the students’ reading experience by dragging them (usually kicking and screaming) through a pedantic explication of academic theories; instead, it distills those theories down into pragmatic, action-oriented strategies that they actually need." –– Tharon W. Howard, Professor and Usability Testing Facility Director, Clemson University"Interpersonal Skills for Group Collaboration is a practical guide for those who are seeking advice and strategies to collaborate effectively and mindfully on teams made up of people with diverse backgrounds. Rice-Bailey and Chong provide an accessible set of best practices and recommendations for teamwork informed by research and professional experiences." –– Jason Tham, Texas Tech University. Co-author (with Joe Moses), Collaborative Writing Playbook and Writing to Learn in Teams"Interpersonal Skills for Group Collaboration provides a clear roadmap for working productively with groups in multiple contexts. The many suggestions and explanations meet the timely challenges we are experiencing whether connecting in-person, in classes, in workspaces, or across distance." –– Lee-Ann Kastman Breuch, Professor of Writing Studies, University of MinnesotaTable of ContentsIntroduction Chapter 1. Engaging in conversation Chapter 2. Listening Chapter 3. Conveying and monitoring nonverbal cues Chapter 4. Practicing empathy Chapter 5. Sharing ideas Chapter 6. Employing creativity Chapter 7. Managing conflict Chapter 8. Developing self-awareness Chapter 9. Making your meetings productive Appendix A. Which shape are you? Appendix B. Pre-contract teamwork questionnaire

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Book SynopsisThis comprehensive volume offers ideas, examples, and guidance to help coaches develop skills in their coaching practice, specifically in the areas of health and wellbeing as they are experienced by their clients.The book also explores the growing importance of wellbeing coaching within the wider coaching world and the health sector. Starting with definitions of wellbeing and health coaching, then delving into health and wellbeing issues faced by clients, and tools for coaches along with their practical applications, this book includes theory, case studies, and reflection exercises so that readers can use it in a personal and practical way.The Health and Wellbeing Coachesâ Handbook is an essential resource for coach practitioners, supervisors, and consultants working with clients, as well as for students in post-graduate programmes, including coaching, health and allied health professional programmes, and human resource professionals focusing on employee wellnes

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Book SynopsisThis new fourth edition has been comprehensively updated to reflect the latest practices in internal communication. Enriched with models, tips and case studies, this book is an indispensable tool for both students and practitioners alike. Table of ContentsList of figures, List of tables, Notes on contributors, Preface by Kevin Ruck, PART I INTERNAL COMMUNICATION LEADERSHIP, 1. Internal communication and the associations with organisational purpose, culture and strategy, Kevin Ruck, Introduction, Responsible communication leadership, Organisational purpose and values, Internal communication and organisational culture, Internal communication and corporate strategy, Summary, 2. Theoretical and practical positioning of internal communication, Kevin Ruck, Introduction, Defining internal communication, Internal communication and the excellence theory of public relations, Internal communication and a rhetorical approach to public relations, Internal communication and a critical theory approach to public relations, Critical theory and power, Internal communication and relationship theory, Internal communication and employee voice, Internal communication and employee involvement and participation, Internal communication and distortion, democracy and cooperation, Summary of the academic literature, Practical positioning of internal communication, Summary, PART II GOOD PRACTICE, 3. The evolution of practice and the changing role of the practitioner, Heather Yaxley, Kevin Ruck and Ann Pilkington, The roots of modern-day internal communication – the employee publication, Propaganda or freedom: The editorial dilemma, New technologies and new thinking challenge the dominance of the house organ, Emergence of internal social media and employee engagement, Reflections on the evolution of practice, Contemporary internal communication practice, The internal communication function, Internal communication as a profession, Professional development of the internal communication practitioner, Effective business partnering, Summary, 4. Dimensions of internal communication and implications for employee engagement, Mary Welch, Introduction, Definitions, Evolution of employee engagement, Components of engagement, Further research, 5. Keeping employees informed and employee voice: Adopting an employee centric perspective Kevin Ruck, Introduction, Keeping employees informed: Topics of interest, Keeping employees informed: Quality of information, Defining employee voice, Receptiveness to employee voice, Employee voice mechanisms, Keeping employees informed and organisational engagement, Employee voice and organisational engagement, Summary, 6. The AVID framework for good and ethical practice, Kevin Ruck, Introduction, The research that informs the AVID framework, Information interests, Senior manager communication, Line manager communication, Employee voice, Dialogue, The AVID framework for good practice, Ethical practice, Summary, PART III STRATEGIC PLANNING PROCESSES, 7. The RADAR planning model, Kevin Ruck, Introduction, Importance of planning, The RADAR model for planning, Creative problem solving, Problem exploration - why technique, Problem exploration - other people’s definitions, Scenario planning, Setting objectives and targeting employee groups, Targeting employee groups, Strategic thinking, Tactics, Timescales and resources, Summary, 8. Project management, Ann Pilkington, Introducing projects, Defining scope and quality, The business case, Project roles: The project sponsor, Project roles: The project manager, Project roles: The project management office (PMO), Getting the requirements right, What does success look like? Estimating, Planning a project and the critical path, Change control, Risks and issues, How to understand a project, Reporting, Project methodologies, Summary, 9. Change communication, Paul Harrison, Why does change communication matter? What is this thing called change? Where can change communication go wrong? What can change management theory tell us? What makes behavioural change happen? What causes resistance to change and how should it be addressed? What content do staff want in change communication? How can managers lead the organisation through change? Getting change communication right, Summary, 10. Measurement, analysis and evaluation: The ICQ10, Kevin Ruck, Introduction, The continuous measurement cycle, Why is measurement important? A short history of approaches to measurement, The AMEC Integrated Evaluation Framework, The CIPR Inside Measurement Matrix, Using questionnaires, The ICQ10, Data analysis, Qualitative research, Interviews, Focus groups, Analysing interviews and focus groups, Summary, PART IV CONTENT AND CHANNEL MANAGEMENT, 11. Medium theory: Channels and content, Kevin Ruck, Introduction, Medium theory, Information richness, Channel preferences, Channel attributes, Channel usage and perceived effectiveness, Mapping content to channels, Champions for Health campaign: Correlating channels to outcomes, Summary, 12. Applying models from communication theory and psychology to practice, Kevin Ruck, Introduction, The ‘communication’ in internal communication, Attitudes and behaviour, Interpersonal communication, Framing and nudge theory, Summary, 13. Storytelling is serious business, Laoise O’Murchu, Introduction, Why should internal communication practitioners and senior managers pay attention to storytelling? Why doesn’t the facts and figures approach to communication work? Why don’t we use stories? How to tell stories, Can stories be used in business? Why does hearing a story make us less critical and less judgemental? Summary, 14. Getting the language and tone right, Ellen Hake, Introduction, Why language and tone matter, The six keys to effective communication, PART V THE DIGITAL WORKPLACE, 15. Communication on internal digital platforms, Peter Cardon, The evolution of internal digital platforms, The ideal culture on internal digital platforms, Ideal communications of managers on internal digital platforms, The ideals of two-way communication, transparency, and employee voice on internal digital platforms, Communicators as gatekeepers on internal digital platforms, Facilitating employee voice on internal digital platforms, Summary, 16. From message gatekeeper to true business enabler: Internal communication and a social way of working, Rita Zonius, Internal communication is being disrupted, just as the businesses we work for are too, Reinventing the role of internal communication for a social world, The big opportunity for social technology – enabling business progress in a knowledge economy, The typical business need for enterprise social technology, Democratising organisations and the flow of information, Introducing enterprise social? First focus on people and purpose, Preparing your people leads to better business outcomes, Watch for bumps in the road - identify and mitigate risks, Activating a social way of working – ideas to get you started, Leaders need to be social too, Advice for your leaders, A social way of working – use cases for communicators and the business, Meet the community manager – the ultimate enterprise social networker, Step up and encourage value exchange in enterprise social networks, 17. Automation and Artificial Intelligence: The reinvention of practice, Rachel Royall and Kevin Ruck, Preamble, Definitions, The potential impact of automation and AI on the future of work, How automation and AI might impact public relations and internal communication practice, The impact of automation and AI on internal communication competencies, New applications, new transdisciplinary role? Trust and ethics, Summary, Index

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Book SynopsisEmpathic leadership has become popular across industries including the challenging domain of elite sport. This book draws on the author's relevant research and experience and incorporates the words of leaders of teams to help to explain how empathy can help leaders to be successful in their work.Seven aspects of empathy are described in detail, each illustrated with fascinating stories from male and female head coaches of teams competing at the highest levels of nine different team sports. The result is an authentic portrayal of what it takes to become an empathic leader. Exploring the philosophies and practices of empathic leadership, attention is paid to a range of important factors within leadership, including relationship management, building trust, and establishing a strong line of communication. This book also focuses on the importance of self-empathy as a starting point of empathic leadership, providing readers with the ways to understand their own emotions and deep thTable of ContentsIntroduction1. Self-Empathy2. Empathic Communication3. Empathic Relationships4. Empathic Climates5. Person-Centred Focus6. Empathic Accuracy7. Developing EmpathyConclusionBonus Material

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Trust in communication and leadership is the key to success in business. This book presents and discusses the main issues and challenges posed by communication, leadership, and trust. The first part of the book describes the communication and trust issues, the second part presents the role of trust in leadership, and the third part describes different examples of implementing trust to organizations. Readers will gain from this book theoretical and practical knowledge of communication, leadership, and trust; empirically validated practice regarding trust and its related concepts; and a novel approach for addressing this topic. This book can be used as a toolbox to improve understanding and opportunities related to building trust in organizations and will be especially valuable for students and researchers in the fields of leadership, organizational communication, business ethics, and trust research.

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Book SynopsisThis book presents a series of fascinating investigations into the role that the imagination plays in studying and practicing leadership. It explains how using the imagination is integral to both the study and practice of leadership itself.Each study presented began as distinct and conceptually separable and is eloquently tied together by the author through the lens of imagination. This volume outlines the role of the imagination in understanding (a) one's self, as well as other people, (b) the social groups to which one belongs, (c) the dynamics by which these groups change, (d) the conceptual structures we use to determine boundaries, and (e) the role of ritual ceremonies such as legislative committee hearings. In so doing, it offers novel insights that will encourage the reader to consider their own understanding and study of leadership.The Role of Imagination in Understanding Leadership will appeal to scholars and advanced students in the field of LeadershipTable of Contents1. On the powers and pitfalls of the imagination2. Fictions in the study of leadership: Applying the philosophy of “as if”3. Homo ludens on motorbikes: Negotiating play in George Romero’s Knightriders4. The imago of leadership5. Artifex, exemplar, and guide: Using metaphors of the labyrinth in leadership studies6. Following as imitation: Recovering the sociology of Gabriel Tarde7. Making distinctions: Hazel and Hawthorn8. Lights, camera, action: The ceremonial function of hearings and trials9. Coda: The emergent beauty of authentic leadership

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Book SynopsisThe world of safety for professionals can often be unclear. In an industry that divides the safety world into one of two camps, either traditional or contemporary safety, the lack of knowledge continues to propagate through books, publications, podcasts, social media, and conferences, leaving safety professionals feeling more muddled than informed.Humanising Safety: A Four-Step Approach provides a practical approach to human-centric safety collating the best elements of traditional and contemporary approaches for safety professionals to practise at work. By following this approach, readers will learn to apply humanistic safety principles to any workplace where safety is valued. This book explores the realm of human-centric safety and its intricacies, unpacking topics such as the contradictions and dilemmas of workplace safety, the psychology of safety, the human condition and its contribution to the safety of work, and how safety leaders can synthesise the collective k

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Book SynopsisA Practical Guide to Group Facilitation introduces a unique threefold approach to facilitation, blending Person-Centered Practice, system knowledge, and method expertise together. It serves as a comprehensive resource for facilitators seeking to enhance their professional skills.The book delves into the significance of Person-Centered Practice as the cornerstone of facilitation, exploring personal facilitator qualities like congruence, empathic listening, and unconditional positive regard, inspired by the principles of Carl Rogers. It successfully integrates Jane Loevinger''s personal development theories with facilitator skill development, illustrating the symbiotic relationship between personal growth and effective facilitation. Additionally, the book incorporates Nonviolent Communication (NVC) into the facilitator''s toolkit, offering practical strategies for navigating challenging situations. It covers a spectrum of facilitation methods, from structured approaches

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Book SynopsisThis book presents hard facts, drawn from extensive research, to highlight our unsustainable consumption of the Earthâs resources and the limitations of the UKâs current management of waste and recycling.Setting out a bleak picture of a world in which we are literally consuming our planet, the book explores the psychological, economic and capitalist drivers behind this behaviour. Controversially, the book examines the drawbacks of the current approach adopted by many local authorities on the kerbside collection of recyclable materials, as well as the UK governmentsâ strategic approaches to household recycling, including the lack of UK- wide infrastructures for packaging reuse, and for product repair and recycling. It challenges the whole concept of waste, leading to a proposed new strategy for the management of household waste, including a simplified household collection system, the introduction of an incineration tax and the banning of all household waste exports. The author proposes reconceptualising waste as unwanted but valuable material and argues that the responsibility for facilitating reuse, repair and recycling, rests with manufacturers who must start designing with the end in mind.Given the current economic climate, and a dampening of the green agenda within UK politics, the book provides a much- needed call for critical discourse on how, and how much, we consume and sets out clear, practical solutions for change. The book will be of interest to manufacturers, retailers, consumers, local authorities, policy makers, students and professionals looking to reduce our impact on the environment.The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license.

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Book SynopsisNeuro-based leadership is transforming the way we understand, interpret, manage and lead ourselves and others. This book provides practical neuroscientific approaches to leadership that promote far greater effectiveness at both a personal and team level.The authors, who are experts in the fields of neuroscience and leadership, distil and combine deep neuroscience knowledge with leadership coaching tools to present clear guidance, based on years of practice, to help develop more effective leadership in organizations. Using a clear structure throughout, each key element in how to improve self-awareness and how to work effectively as a team leader is presented. Topics covered include how to develop an achieving mindset and increase resilience by reducing stress and overwhelm, how to turn rumination into action, and, at a team level, how to promote psychological safety, perceive othersâ realities, and create metaphors that keep teams on message.With its clarity and practic

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Book Synopsis

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisMoving beyond the terrain of introductory industrial-organizational psychology textbooks, this book examines the classic models, current theories, and contemporary issues affecting the 21st-century worker. It discusses errors at work, working times, human factors, job demands and resources, and sickness absence and return to work.Trade Review"The book is targeted at students of work and organisational psychology but it could certainly be of interest for advanced study in related fields. For a book of this quality the paperback version represents excellent value for money and would be a useful introductory text to anyone studying the psychology of work." (Occupational Health At Work, 1 August 2014)Table of ContentsAbout the Editors vii About the Contributors viii Part A Introduction 1 1 Introduction: People at Work 3Maria C. W. Peeters, Toon W. Taris and Jan de Jonge 2 Research Methods in Work Psychology 31E. Kevin Kelloway and Arla Day Part B Theoretical Perspectives on Work 61 3 The Models that Made Job Design 63Kevin Daniels, Pascale M. Le Blanc and Matthew Davis 4 Current Theoretical Perspectives in Work Psychology 89Jan de Jonge, Evangelia Demerouti and Christian Dormann Part C Demands 115 5 Quantitative Job Demands 117Marc van Veldhoven 6 Qualitative Demands at Work 144Dieter Zapf, Norbert K. Semmer and Sheena Johnson Part D Context 169 7 Job Control and Social Aspects of Work 171Norbert K. Semmer and Terry A. Beehr 8 Recovery from Demanding Work Hours 196Sabine A. E. Geurts, Debby G. J. Beckers and Philip Tucker 9 The Design and Use of Work Technologies 220Patrick Waterson Part E The Worker 241 10 Individual Characteristics and Work-related Outcomes 243Beatrice van der Heijden, Karen van Dam, Despoina Xanthopoulou and Annet H. de Lange 11 Work–Family Interaction 267Ulla Kinnunen, Johanna Rantanen, Saija Mauno and Maria C. W. Peeters Part F Outcomes 291 12 Burnout, Boredom and Engagement in the Workplace 293Wilmar B. Schaufeli and Marisa Salanova 13 Job Satisfaction, Motivation and Performance 321Nathan A. Bowling 14 Safety at Work 342Nik Chmiel and Toon W. Taris 15 Sickness Absence and Sickness Presence 367Rita Claes Part G Interventions 391 16 Managing Psychosocial Risks in the Workplace: Prevention and Intervention 393Silvia Pignata, Caroline Biron and Maureen F. Dollard 17 Job Crafting 414Evangelia Demerouti and Arnold B. Bakker 18 Teams at Work 434Amanda L. Thayer, Ramón Rico, Eduardo Salas and Shannon L. Marlow 19 Positive Interventions: From Prevention to Amplification 458Carolyn M. Youssef-Morgan and Dale A. Sundermann Index 481

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