Occupational and industrial psychology Books

Book SynopsisThe financial services industry is changing under the stimulus of advances in information technology (IT), telecommunications, and the Internet. Technological innovations and growing customer demand and sophistication have led to the emergence of new electronic financial markets, organizational forms for financial services firms, products, and product delivery capabilities. This special issue highlights Information Systems (IS) research on management topics in the financial services that involve IT. The authors utilize a mix of research methodologies to examine a range of innovative applications of IT in the financial services industry.Table of ContentsVolume 12, Number 1, 2002. Contents: R.J. Kauffman, B.W. Weber, Introduction to the Special Issue on Advances in Research on Information Technologies in the Financial Services Industry. P. Davamanirajan, T. Mukhopadhay, C. Kriebel, Assessing the Business Value of Information Technology in Global Wholesale Banking: The Case of Trade Services. K. Peffers, T. Saarinen, Measuring the Business Value of IT Investments: Inferences From a Study of a Senior Bank Executive. J.A. Gentry, M. Shaw, A. Tessmer, D. Whitford, Using Inductive Learning to Predict Bankruptcy. R.J. Kauffman, The Network Externalities Hypothesis and Competitive Network Growth. H. Levecq, B.W. Weber, Electronic Trading Systems: Strategic Implication of Market Design Choices.

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Book SynopsisThis volume contains a selection of original contributions from internationally reputed scholars in the field of risk management in socio?technical systems with high hazard potential. Its first major section addresses fundamental psychological and socio?technical concepts in the field of risk perception, risk management and learning systems for safety improvement. The second section deals with the variety of procedures for system safety analysis. It covers strategies of analyzing automation problems and of safety culture as well as the analysis of social dynamics in field settings and of field experiments. Its third part then illustrates the utilization of basic concepts and analytic approaches by way of case studies of designing man?machine systems and in various industrial sectors such as intensive care wards, aviation, offfshore oil drilling and chemical industry. In linking basic theoretical conceptual notions and analytic strategies to detailed case studies in the area of hazardouTable of ContentsPart I: Conceptual Issues in Risk Management.J. Reason, Managing the Management Risk: New Approaches to Organizational Safety. R. Brehmer,Cognitive Aspects of Safety. J. Rasmussen,Learning from Experience? How? Some Research Issues in Industrial Risk Management. Part II: Analytical Approaches to Systems Safety.W.A. Wagenaar, A Model?Based Analysis of Automation Problems. B. Wilpert, P. Klumb, Social Dynamics, Organization and Management: Factors Contributing to System Safety. T. Wehner, Accident and Cognitive Structure. Part III. K?P. Timpe, Psychological Contributions for the Improvement of Safety and Reliability in the Man?Machine System. C. Poyet, J. Leplat, Mixed Technologies and Management of Reliability. W.A. Wagenaar, A.M. Souverejn, Patrick T.W. Hudson, Safety Management in Intensive Care Wards. R. Amalberti, Safety in Flight Operations. T. Qvale, Design for Safety and Productivity in Large Scale Industrial Projects: The Case of the Norwegian Offshore Oil Development. M. Baram, Industrial Technology, Chemical Accidents and Social Control.

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Book SynopsisWe can look at cybersecurity culture from different perspectives, from the organizational point of view or from within the culture. Attitudes toward security have different manifestations in each organizational culture. We also see how the cybersecurity phenomenon unfolds in other cultures is complicated.

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Book SynopsisEveryday Leadership examines how individuals in everyday, relatively small settings can succeed in leadership positions.The book provides tools for tackling the unique psychological and external challenges that everyday leaders face, and offers principles that they can adapt to their own situations. Dr. Ahron Friedberg, who regularly advises leaders and would-be leaders, emphasizes the social aspect of leadership, and explores how those who are new to leadership â and those in established positions â can leverage their support networks and thrive in their roles. The book follows the experience of real people who have faced leadership challenges and learned from them, demonstrating how readers can learn from these examples and apply them to their own circumstances. Guided by a practical leadership roadmap, chapters examine concepts such as vision, determination, flexibility, planning, organization, and responsibility using extensive case studies, with reflective questio

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Book SynopsisDevelop powerful leadership skills with this concise guide to managing multigenerational and culturally diverse teams. Assess your leadership competencies using eight proven questionnaires that target critical areas for improvement. Build leadership credibility, communicate persuasively, and foster collaboration to drive higher team performance using the practical recommendations provided for each leadership trait.Today, managers face the daunting challenge of leading multigenerational teams from globally diverse cultures. This handbook provides specific steps to develop leadership competencies that create self-driven, high-performing teams by breaking down generational and cultural barriers. Measure your leadership competence with eight self-assessments and learn to:Build Leadership Credibility: Discover your leadership style and the key qualities of great leaders. Learn how to make better decisions, improve outcomes, and navigate conflict when fa

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisThis book will make you an influential business writer â the one who cuts through the noise and changes what your readers think, feel and do.Business writing often seems frightening, and seriously great writing is rare in the workplace. If writing has been taught at all, itâs through managers covering errors with red ink or online trolls complaining about grammar. This book offers a kinder, gentler, funnier way to improve your writing, from an author whoâs taught around the world and is encouraging, original, fun and always supportive. Whether you read parts in sequence or jump to the topics that most interest you, with this hands-on guide at your side, you will:â Understand what readers want from writersâ Write with confidence and styleâ Structure and plan your writingâ Overcome writerâs blockâ Get more readersAnyone who has to write for business â to convince, to break down barriers and simply to express themselves well â will welco

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Book SynopsisAn essential resource for leaders seeking to thrive in ambiguity, this book explores the pressing need for vertical leadership development in a world defined by rapid change, digital revolution, and complexity.Traditional horizontal leadership development focuses on skills but falls short in helping leaders navigate complexity, ambiguity, and exponential technological advances. Whatâs needed now is vertical development that emphasizes expanding leaders' capacity to think strategically, manage complexity, and lead with empathy. This book bridges the gap between traditional leadership development and modern demands by providing practical tools for vertical development and, uniquely, integrating digital coaching platforms. Backed by case studies and insights from global leaders who have successfully applied vertical development, it offers actionable frameworks and strategies and introduces AI-driven coaching solutions to enhance leadership growth.Ideal for senior executives, leadership coaches, HR professionals, organizational consultants, and postgraduate leadership students, this book will help readers cultivate the mindset and skills necessary to succeed in a complex and rapidly changing world.

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisChange is a constant in today's organizations. Leaders, managers, and employees at all levels must understand both how to implement planned changed and handled unexpected change. TheSixth Editionof theOrganization Change: Theory and Practiceprovides an eye-opening exploration into the nature of change and discusses a range of theories, models, and perspectives on organization change. Bestselling author, W. Warner Burke, emphasizes placed on planned, revolutionary change and transformational leadership, this text bridges theory and practice with practical applications, best practices, and examples. This fully-updated new edition includes the latest research findings and most recent examples.

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Book SynopsisThe latest edition of this classic text provides a comprehensive and internationally relevant introduction to work and organizational psychology, exploring the depth and diversity of the field in an accessible way without obscuring the complexities of the subject.Table of ContentsList of Contributors xi Foreword xix Wilmar Schaufeli Introduction xxi Nik Chmiel, Franco Fraccaroli and Magnus Sverke Part I: Job-Focused 1 1. What Do People Really Do at Work? Job Analysis and Design 3 Stephen A. Woods and Daniel P. Hinton 2. How Do I Get a Job, What Are They Looking For? Personnel Selection and Assessment 25 Silvia Moscoso, Jesús F. Salgado and Neil Anderson 3. How Can I Shape My Job to Suit Me Better? Job Crafting for Sustainable Employees and Organizations 48 Pascale M. Le Blanc, Evangelia Demerouti and Arnold B. Bakker 4. What Am I Supposed to Do in My Job? Set Goals and Appraise Your People 64 Gary P. Latham 5. Why Is My Job So Stressful? Characteristics, Processes and Models of Stress at Work 80 Jan de Jonge and Christian Dormann 6. Digital Technologies at Work Are Great, Aren’t They? The Development of Information and Communication Technologies (ICTs) and Their Relevance in the World of Work 102 Christian Korunka and Matti Vartiainen 7. Whose Side Is Technology On, Really? on the Interdependence of Work and Technology 121 Michael Allvin and Fredrik Movitz 8. Why Did I Choose That Career Path? Approaches to Vocational Choices and People’s Readiness to Self-Manage their Own Career Paths 137 Guido Sarchielli Part II: Organization-Focused 159 9. How Do We Get New Entrants ‘On Board’? Organizational Socialization, Psychological Contracts, and Realistic Job Previews 161 Allison M. Ellis and Talya N. Bauer 10. How Does Power Affect Those Who Have It and Those Who Don’t? Power Inside Organizations 176 Lourdes Munduate and Francisco J. Medina 11. Does It Matter Who Leads Us? The Study of Organizational Leadership 192 E. Kevin Kelloway and Stephanie Gilbert 12. Why Are We in a Team? Effects of Teamwork and How to Enhance Team Effectiveness 212 Annika Lantz Friedrich and Daniela Ulber 13. How Do We React When Our Organization Changes? Perspectives on Employees’ Appraisal of Change, Consequences and Mitigating Factors 233 Magnus Sverke, Helena Falkenberg, Johnny Hellgren, Chang-qin Lu and Jaco Pienaar 14. How Do We Feel and Behave When We’re Not Permanent Full-Time Employees? The Case of the Diverse Forms of Non-Standard Work 258 Claudia Bernhard-Oettel, Nele De Cuyper, Megan Murphy and Catherine E. Connelly 15. Why Should Organizations Treat their Employees Fairly? Definition, Relevance, and Consequences of Justice at Work 276 Constanze Eib and Guillaume Soenen 16. What Does Our Organization Do to Help Our Well-Being? Creating Healthy Workplaces and Workers 295 Arla Day and Karina Nielsen Part III: People-Focused 315 17. Does It Matter Who We Are? Personality at Work 317 Adrian Furnham 18. How Do I Learn What to Do? How the Science of Training Supports Learning 335 Amanda Woods, Julie Dinh and Eduardo Salas 19. How Much Effort Will I Put into My Work? It Depends on Your Type of Motivation 354 Anja Van den Broeck, Joseph Carpini, Hannes Leroy and James M. Diefendorff 20. How Do We Handle Computer-Based Technology? What Is the Cost/Benefit Ratio of Technology for Workers? 373 Fred R. H. Zijlstra and Anne-Sophie Nyssen 21. Why Do I Put Myself and Others in Danger or Help Increase Safety? Person- and Situation-Related Causes of Safety Behaviours 388 Nik Chmiel and Gudela Grote 22. Does It Matter Whether I Am a Happy and Committed Worker? The Role of Identification, Commitment and Job Satisfaction for Employee Behaviour 410 Rolf van Dick and Lucas Monzani 23. How Does Work Fit with My Life? The Relation Between Flexible Work Arrangements, Work–Life Balance and Recovery from Work 430 Göran Kecklund, Debby G. J. Beckers, Constanze Leineweber and Philip Tucker 24. What Happens When I Get Older? Older Workers, Late Careers and Transitions to Retirement 448 Franco Fraccaroli, Marco Depolo and Mo Wang Part IV: Advising the Organization 469 25. How Do We Work with Organizations? 471 Henry Honkanen and Diana Rus Case Studies 489 26. A Strategic Approach to Improving Well-Being in a Large Railway Company 491 Ivan Robertson, Matthew Smeed and Victoria Ward 27. Humiliation: Why We Deserve Respect at Work 498 Barbara Ko usznik 28. Resilience Development Through an Organization-Led Well-Being Initiative 506 Katharina Näswall, Sanna Malinen and Joana Kuntz 29. Positive Action: Effectively Increasing Diversity at the Top 514 Nic Hammarling 30. Age Management 521 Christian Stamov-Roßnagel Index 529

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Book SynopsisEverything we do, and sense, happens through our brain. In Coaching the Brain: Practical Applications of Neuroscience to Coaching, highly experienced coaches Joseph O'Connor and Andrea Lages ask and answer the question: How can we use our knowledge of the brain to help ourselves and others to learn, change, and develop?'.This book will show you how to apply insights from the latest neuroscience research in a practical way, in the fields of personal development, coaching and cognitive therapy. Accessible and practical, it begins with an overview of how the brain works along with an explanation of how our brain changes due to our actions and thoughts, illuminating how these habits can be changed through neuroplasticity. Understanding the neuroscience of goals and mental models helps us to work with and change them, and clarity about emotions and the emotional basis of values can help achieve happiness. Most importantly, neuroscience illuminates how wTrade Review "Joseph and Andrea pursue brain based leadership coaching with flair and precision. I highly recommend their book." - Marshall Goldsmith, Thinkers 50 #1 Executive Coach and only two-time #1 Leadership Thinker in the world"This highly accessible and practical book takes modern neuroscience research and demonstrates how it is being used today in the fields of personal development, coaching and cognitive therapy. If you are a coach, this book will make you appear brilliant to your clients. Make sure your clients don't read it first; the book has so many instantly applicable techniques, they might improve themselves before you can do your work." - Brian Van der Horst, Founder NLP Institute for Advanced Studies, San Francisco and Paris; Chief Facilitator, Integral Institute, Europe; Consultant at Stanford Research Institute"A great practical book for coaches and everyone interested in how to apply the new research in neuroscience to change and development." - Adam Harris, Chair, Vistage, Executive coaching; author of The Checkin Strategy Journal"While most coaches focus on working with the minds of their clients, Coaching the Brain takes a powerful dive into the field of neuropsychology, showing coaches how the brain works, how coaching can change the brain, and how valuable these changes can be." - Brian Whetten, author of Yes Yes Hell No! The Little Book for Making Big Decisions"Coaching the Brain is an enjoyable, informative and practical guide for coaches to help their clients grow, change and improve. Every coach needs to know how the brain functions and how that relates to coaching. This book provides just that. Joseph and Andrea integrate neuroscience with coaching skills to present an easy to understand roadmap of the brain and how to apply it - to help coaches and their clients learn more efficiently, be more creative and be happier." Robert Dilts, co-founder of NLP University and Generative Coaching; author of Coach to Awakener"A practical and informative look at our deepest, most complex functions. Joseph and Andrea have taken a notoriously confusing topic and, with their gripping writing style, made the amazing topics of neuroscience and psychophysiology accessible to anyone that has an interest in this fascinating area of science. Not only is the topic made accessible but, more importantly, it's made applicable through the artful use of examples, metaphors, and stories. Anyone wishing to understand themselves and others in a deeper, more insightful way should read this book and apply the knowledge it holds. A "must have" on the bookshelf of all coaches!" Aaron Garner MSc, Director, EIA Group"Coaching the Brain is essential knowledge for all coaches and anyone who wants to change. The book is clear, practical and engaging and ranges wide over the neuroscience behind goals, values, beliefs and habits. You will be surprised at many of the tools you will read about here and surprised at how well they work." - Lars-Eric Unestahl, Ph.D.; President of Scandinavian International University, SwedenTable of ContentsIntroduction. Chapter 1: Clay and flame; Chapter 2: Thinking about change - neuroplasitcity; Chapter 3: Thinking and Feeling - the neuroscience of goals; Chapter 4: Thinking - tricks and traps; Chapter 5: Feeling and Emotion; Chapter 6: Decisions, Decisions; Chapter 7: Memory - into the rose garden; Chapter 8: Learning and Reward - the past in your future; Chapter 9; Mental Modes; Chapter 10: Our Social Brain; Chapter 11: Identity- who are we?; Chapter 12: What Now?; Appendix 1: Bibliography; Appendix 2: Glossary; Appendix 3: Resources; Index.

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Book SynopsisCreative Career Coaching: Theory into Practice is an innovative book for career development students and professionals aiming to creatively progress their coaching practice. Without losing sight of fundamental coaching values and practices, it encourages career development professionals to adapt their practice by harnessing imagination, intuition and critical reflection to engage clients. Hambly and Bomford consider the usefulness of creativity alongside traditional coaching models to reach harder to help groups. They consider a whole-brain approach to creativity, emphasising the need for coaches to adapt their client-facing skills for individual cases. They work through how clients make career decisions, how to use labour market information to motivate clients, how to frame a creative coaching session using techniques such as metaphor, visualisation and role play, how to use practical tools and techniques to resolve a client's individual needs, and how to deliver onTrade Review‘This is an ambitious text that strives, successfully, to emphasise the importance of theory to career practice by integrating broad theoretical understandings of relevant material derived from various academic disciplines (like neuropsychology and economics) with counselling skills (for example, micro, foundation skills, as well as goal setting and action planning) and models that are frameworks for practice (specifically, process models, guiding the interview structure, compared with content models, which provide detailed maps for exploration). All this is integrated with specialist knowledge for use selectively with clients, depending on their presenting needs (e.g. motivation, decision making skills, resilience). Having scanned the horizon regarding the impact of globalisation on the developed labour markets of the world, it significantly also picks up a major influence of globalisation, that is, the potential impact of digitalisation on practice. It tackles the pivotal importance of labour market information to efficacious practice, with all its subtleties. Nor does it shirk engagement with challenging issues relating to marginalised populations (e.g. Lesbian, Gay, Bisexual and Trans). Unusually and importantly for a text of this type, a chapter is included on the professional responsibility of the practitioner to take care of themselves, guarding against stress and trauma by engaging routinely with processes like their own continuing professional development, supervision, and similar.Overall, this text provides a contemporary and informed overview and approach to issues pertinent to current practice, by two highly qualified and experienced trainee educators. Both novice and proficient practitioners will find this text stimulating, challenging, existing and satisfying. The authors are to be commended for grappling so effectively with such a daunting task." - Professor Jenny Bimrose, Institute for Employment Research, University of Warwick, UK"This book is truly ground-breaking in linking brain science theory to innovative career guidance practice. The content is well researched and highly practical. Case studies provide rich insights for trainers and practitioners to reflect on 'the art of the possible'. There is sound evidence on what works well and in what circumstances. Most importantly, the authors inspire the reader to continuously improve practice working creatively with both young people and adults." - Dr Deirdre Hughes, OBE; Director, DMH & Associates Ltd, UK‘This is an ambitious text that strives, successfully, to emphasise the importance of theory to career practice by integrating broad theoretical understandings of relevant material derived from various academic disciplines (like neuropsychology and economics) with counselling skills (for example, micro, foundation skills, as well as goal setting and action planning) and models that are frameworks for practice (specifically, process models, guiding the interview structure, compared with content models, which provide detailed maps for exploration). All this is integrated with specialist knowledge for use selectively with clients, depending on their presenting needs (e.g. motivation, decision making skills, resilience). Having scanned the horizon regarding the impact of globalisation on the developed labour markets of the world, it significantly also picks up a major influence of globalisation, that is, the potential impact of digitalisation on practice. It tackles the pivotal importance of labour market information to efficacious practice, with all its subtleties. Nor does it shirk engagement with challenging issues relating to marginalised populations (e.g. Lesbian, Gay, Bisexual and Trans). Unusually and importantly for a text of this type, a chapter is included on the professional responsibility of the practitioner to take care of themselves, guarding against stress and trauma by engaging routinely with processes like their own continuing professional development, supervision, and similar.Overall, this text provides a contemporary and informed overview and approach to issues pertinent to current practice, by two highly qualified and experienced trainee educators. Both novice and proficient practitioners will find this text stimulating, challenging, existing and satisfying. The authors are to be commended for grappling so effectively with such a daunting task.’ - Professor Jenny Bimrose, Institute for Employment Research, University of Warwick, UKTable of ContentsPrefaceAcknowledgementsPart I: Setting the scene1 The bigger picture: Global trends2 A brief history of career development theory3 The brilliant brain: Insights from neuropsychologyPart II: Managing interactions4 Microskills: The building blocks5 Process models6 Laying the foundations7 Frameworks for exploring the client’s story8 Goals and actions9 Digital coachingPart III: Designing your session to meet client needs10 Motivation and readiness11 Decision-making12 Self-awareness13 Opportunity awareness14 Transition15 ResiliencePart IV: Practitioner issues16 The resilience of the coachIndex

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Book SynopsisWhat makes us trust people? How is trust developed and maintained? Is Western society facing a crisis of trust?The Psychology of Trust addresses trust issues that are directly relevant to peoples' experiences in their daily lives. It identifies the factors that cause people to trust, and the consequences of trust for real world issues in health, politics, terrorism, the workplace, and religious faith. It also explores the impact of a lack of trust, and what causes distrust of individuals, groups and organisations. In a world where trust impacts our daily lives, The Psychology of Trust shows the role trust plays in our relationships, and provides practical guidance regarding our own trust in others.Table of ContentsTable of ContentsChapters1. Understanding Trust: A Crisis or Everything? 2. Lying and Trust: Sex, Lies and Videotape3. Trust is a Delicate Balance4. Developing Trust: Parents Can Get It Right!5. Trust in Romantic Relationships: How Many Shades is Your Romantic Trust?6. Trust and Health: The Road to Wellness? 7. Trust and the Police: Do You Trust the Police? 8. Trust in the Work Place: The Unseen and Seen Facets of Trust9. Trust and Politics: The Emperor’s Not Very New Clothes 10. Intergroup Trust and Terrorism: The Twin Towers and Beyond11. Trust and Religious Faith: Do We Trust God?12: Building TrustReferencesUseful Websites

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Book SynopsisYou know you need to collaborate to achieve complex goals. You also know collaboration is a slog. Why is it so hard? Because none of us are ever taught this fundamental business skill. Deb Mashek is here to change all that. Discover how to apply relationship science to make every workplace collaboration less painful and more productive - in just 6 minutes!

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Book SynopsisHow the hidden drives and motivations of the Trimotive Braindetermine our behaviour at work -- and what we can do about it. Unless we are in physical danger few of us think we are living 'under threat'. Yet our brains believe we are at risk many times a day. Nowhere is this more true than at work, where our response to deadlines, budget cuts, abrasive managers, competitive colleagues and dissatisfied customers is too often controlled by a part of our brain that's better suited to detecting, devouring or running away from predators. This is our threat brain, and on its own it is little help in dealing with the complex challenges of organisational life. In Beyond Threat, business psychologist and international leadership and organisational change consultant Dr. Nelisha Wickremasinghe takes us beyond the threat brain and describes the workings of our evolved Trimotive Brain which can respond with intelligence and compassion to unwanted, unexpected and unpleasant life experiences - if we learn how to manage it. This book is an invitation to: Discover how our biological heritage (nature) and individual experience (nurture) combine to create who we are - and why that matters in organisational life. Learn to notice and re-direct the hidden motives that control most of our behaviour - especially those arising from our threat brain. Find out, in three detailed case studies, how executives working in different corporate environments identified and overcame the problem habits arising from their overactive threat brain. Beyond Threat is written for people leading and changing organisations. It offers a radical new understanding and awareness of the limitations we bring to work with us every day - and the possibility of transforming our experience and capabilities.Trade ReviewAt work and home, we believe we are reasonable, 21st century adults. But this highly readable and relevant book has opened my eyes and deepened my understanding of a parallel reality. Our nervous system and vital parts of our brain tell us it's a jungle out there and we are under threat. If we can recognize, understand and manage these embodied 'messages', the implications for ourselves, our families and friends as well as the organizations we work in - are simply enormous. Jim Cookson, Director Client Solutions, Ashridge/Hult International Business School Regulating our motivational system by paying more attention to and nurturing our safe brain is, I believe, at the cutting edge of leadership learning and practice. I have run leadership development programmes based on Dr Wickremasinghe's work for over four years, deeply immersing our leaders and managers in these practices. Participants have been inspired and energised to lead more courageously and act as catalysts for change within organisations. It is very timely to see this work appearing in print. This is a powerful opportunity to reach a much broader audience of executives and L&D practitioners, enabling them to rethink how they develop and compete for the top talent of the future. Tom Jones, VP, Rolls-Royce I believe that trust is at the heart of great leadership, and to understand what is really driving our behaviour is fundamental to creating the environment where excellent teamwork and transformation can take place. Over the last five years I have worked with Dr Wickremasinghe, developing our high potential future leaders to embrace the challenge of leading global teams within a complex business. I am delighted that her insights into the emotional brain and impact on leadership style will now reach a wider audience through this book. Christoph Debus, Chief Airlines Officer, Thomas Cook Group Dr Wickremasinghe's translation of the neuroscience of motivation through the Trimotive Brain concept has resonated with Fujitsu's global leaders and helped develop a deeper understanding of our behaviours and relationships at work. In the leadership development programmes we have run, high achieving participants from around the world quickly recognise their own Threat-Drive brain loops and appreciate the importance of managing their inner critic and developing self-compassion as they expand their capabilities and aspirations. When I look around the room and see leaders from very diverse cultures nod in agreement and appear genuinely touched by the clarity and warmth of these ideas and practices, I am convinced that this kind of learning and understanding is fundamental in helping organisations to unlock the potential of their people. Ian Parkes, VP, Global Talent & Leadership Development, Fujitsu In this beautifully written and humane book, we learn how we become the stories we tell about ourselves and how, by re-authoring our sense of self, we can address our demons and lead more fulfilling lives. Jules Goddard, Fellow, London Business School Take your time while reading this book. It brings discoveries about human nature that need to sink in. More importantly, it gives you hope, courage and curiosity to embark on a journey of compassionate self-discovery. The Trimotive Brain is like a three-headed fantastic beast whose heads need to agree on the direction and then the beast can fly!" Mike Houghton, Programme Director, Amec Foster Wheeler

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Book SynopsisThis book helps professionals deal with difficult or even dangerous colleagues, employees or superiors. Some people poison the working atmosphere, make other people ill and cost their companies a lot of money. Often the cause lies in a psychological disorder, we are then often dealing with narcissists or psychopaths, but usually the destructive behavior is not (yet) based on a psychological disorder. This book introduces a collective term for such people - it calls them "toxic people" - and helps both those affected and those responsible in companies and organizations to recognize them, to protect themselves and others from them, and to take promising action against them. In addition to information on the typical characteristics of "toxic people," their motives are explained and concrete strategies for action and examples of tried-and-tested assistance are provided. A new chapter provides vivid, exciting case studies from real-life situations. A book for managers and those affected as well as personnel developers, trainers, consultants and coaches in companies and organizations.This book is a translation of the original German 2nd edition Schwierige Menschen am Arbeitsplat by Heidrun Schüler-Lubienetzki and Ulf Lubienetzki, published by Springer-Verlag GmbH Germany, part of Springer Nature in 2017. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation. Springer Nature works continuously to further the development of tools for the production of books and on the related technologies to support the authors.Table of ContentsToxic?! - To the point at the beginning.- Creeping poison - when the workplace slowly but surely becomes hell.- Toxic - What drives him? How and at what price does he reach his goal?- Detoxify your workplace - promising strategies for action.- Toxic constellations and what we can learn from toxic people.- Toxic people at work.

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Book SynopsisA succinct and easy to read description of bullying behaviour in the workplace, this book provides focused background information about the challenging ''interpersonal'' and intrapersonal'' relationships of the bullying drama. The text is presented in three parts: Part I: The bullying phenomenon, Part II: Narratives of those affected by workplace bullying, and Part III: Bullying and the law. Part I focuses on the complex and multifaceted dynamics of workplace bullying. The environment in which bullying can take place with emphasis on the bully, the target/victim, and the bystander. The different types of bullying, the effects on employees, and the consequences on the organisation are discussed. In Part II, the real narratives of six individuals who have experienced workplace bullying are presented. Their account is followed with a reflection and commentary by each participant. Since the voices of the bullied are seldom heard, it is important to appreciate and understand the impact of bullying behaviour at work through the narratives of the six participants who all give a meticulous account of their own experiences. These full and often painstaking accounts shed light on the impact of seemingly insignificant behaviours and the difficulty therein to raise concerns. The hidden complexities of workplace bullying behaviour are laid bare. As the legal aspect in relation to workplace bullying may not initially enter a therapy session or a discussion by others surrounding a bullying episode, it may at some point arise when an adverse situation is taken further and ends in an industrial tribunal. Therefore, in Part III, employment laws with respect to discrimination and harassment, are discussed across comparable jurisdictions. The book ends with some useful websites and recommended reading. This work is highly recommended for managers, supervisors and leaders, be it in the public sector (e.g. healthcare and education) or the corporate world, and also therapists and management consultants. It is also a must-read for those who have experienced or are experiencing bullying at work to show them they are not alone and give them tools to deal with the repercussions of such behaviour.

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Book SynopsisRevamp your workplace culture with these 100 accessible strategies for creating a supportive, flexible, productive, and happy work environment, perfect for managers, human resource representatives, and other workplace leaders.It’s time to update your workplace culture! One of the most important reasons people today choose to stay—or leave—a job is the culture of the company. As people become more socially conscious; focus more on wellness, self-care, and work-life balance; and seek jobs where they feel a real connection, it’s more important than ever to think about the elements of a job between the work itself. But how do you create a culture that people enjoy while staying productive and successful? In Happy at Work, you’ll first learn a bit more about why a happy workplace is so important and how it can benefit both the individual employees and the company as a whole. Then, it’s time to take action. Considering new trends in the workplace and the ever-changing workplace, this book provides 100 strategies for improving your work environment. You’ll learn to tackle big topics that are important to people today, such as: -Providing fair compensation and benefits -Giving your employees real recognition and rewards -Respecting diverse needs -Cultivating a healthy work-life balance -And much more! This book not only provides great ideas for changing your workplace for the better, but also provides clear guidance on how to make those changes happen. Whether you’re a new manager, a long-time HR representative, or another leader ready to make a change, Happy at Work gives you everything you need to know to revitalize your workplace and make you (and your employees) happy to come to work every single day.Trade Review“My favorite is Chapter 7, which is all about how to achieve work-life balance. My daily battle! I got great tactical advice, with examples laid out nicely for me. Garrett’s tone made me feel ready and accepted. On the go? Each chapter lays out what to expect, and you won’t be disappointed. She gets right to the point and makes me feel confident about facing my challenges head-on. Don’t walk to get this book—run!” —Elainy Mata, Harvard Business Review“Digestible, actionable, and honest are how I describe this book. Happy at Work is what leaders who want to improve themselves need when they aren’t sure where to start. A wonderful reminder that there’s always something we should be willing to improve upon—because people depend on us.” —Franky “Tank” Rhodes, aPHR, @hrsagentofchaos on TikTok“If you are responsible for managing people in the corporate world, I highly recommend! Garrett brings tangible advice for leaders of an intergenerational workforce and offers sound guidance on how to create a workplace culture that is not only positive but authentic. I was inspired by how she made the concepts so approachable and easy to apply. You’ll want to keep this book in your office for reference—and it won’t get a chance to collect dust.” —Sequoia Owen, leadership coach, workplace culture consultant“Adapting to challenges in the workplace requires understanding leadership’s role in integrating changes into the culture. Happy at Work isn’t just a great read—its strategies are necessary to reach success. Garrett addresses how to maintain collective value in the workplace, describes the three tenets of workplace culture, and provides systematic changes to learn and grow.” —Bella Rushi, author of The Innovative Executive: Leading Intelligently in the Age of Disruption“Creating a thriving workplace culture is crucial in today’s rapidly changing workplace. Robyn L. Garrett’s groundbreaking book, Happy at Work, gives you one hundred strategies to transform your work environment into a supportive, flexible, productive, and happy one. It’s an essential read for leaders who want to cultivate a culture in which employees feel valued and motivated. Happy at Work isn’t just a collection of ideas; it’s a road map to a better workplace, and it deserves to be on the reading list of every leader who wants to create a productive, successful, and welcoming workplace.” —Jha’nee Carter, founder and CEO of The HRQUEEN“Robyn L. Garrett’s book, Happy at Work, is a timely road map to workplace effectiveness. Given the rise of recent and unique employer challenges, Garrett offers a refreshing, holistic, and practical take on organizational trends, while giving tangible tips that leaders can directly apply. Backed by cutting-edge research, this is a must-read for leaders at any and all levels.” —Allison Barr, MBA, MAP, global Leadership Solutions consultant and faculty“What I particularly love about Garrett’s premise is that we are all accountable for our own happiness. As leaders, it’s our job to role-model this accountability and create a culture that allows our team the space to create their own happiness. I love that Garrett is creating this ‘how-to’ book that today’s—and tomorrow’s—leaders can use to reshape the corporate environment.” —Mel Savage, executive coach, host of The Career Reset podcast“Happy at Work is a clarion call for modern executives to stop talking about culture and start building it with passion and intention. Robyn L. Garrett highlights the economic benefits of being happy at work and offers a practical path forward that’s accessible to anyone with the courage to take the first step.” —Gregory Offner Jr., author of Tip Jar Culture“Happy at Work is a modern guide to being a great leader in today’s working world. The work environment is going through a massive paradigm shift, and Garrett’s book is full of reasonable, actionable tips to help leaders navigate this new normal. If you manage a team, this is the guide you’ve been waiting for!” —Colin Rocker, TikTok career influencer“Creating truly human workplaces requires courageous and empathetic leaders. Happy at Work is a practical, approachable playbook that offers a blueprint for leaders at any level to create empowered, effective and, most importantly, happy teams. If you want to be a leader people love to work for, consider this required reading.” —Naveed Siddiqui, executive coach, future of Work Advisor

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Book SynopsisAt this critical junction in the history of humankind, leaders that are proficient in magical thinking aren’t going to solve our problems. Creating alternative realities is not the answer. We need a very different kind of leadership—leaders who can resist the calls of regression and whose outlook is firmly based in reality. We need leaders who analyze and draw conclusions from, or use their own experiences as a development tool, face their strengths and weaknesses, and critique their own experiences in order to build new understandings. In this very personal and entertaining book, Manfred Kets de Vries, one of the “gurus” in the field of leadership studies offers his thoughts on leadership and life, reflections written for executives and the people who deal with them. As a psychoanalyst and leadership professor let loose in the world of renowned global organizations—as a passionate educator and scholar, or just a human being at the receiving end of heart-rending emails—he examines the pitfalls of leadership and the challenges for the professionals who work with senior executives in today’s AI-focused world. He points out why leaders can derail, and what steps they can take to prevent this from happening. Ultimately, this book encourages you to “Know yourself,” but makes no bones about the challenge it represents. Understanding our “inner theatre” will always be an uphill struggle. Kets de Vries points out why deep dives into our inner world are always fraught with many anxieties. Included in the many subjects covered by the author are the loneliness of command, the management of disappointment, the destructive role of greed, the impact of stubbornness, the role of storytelling, the importance of wellness, and the role of corporate culture. In addition, the book addresses the important topic of how to create great teams and best places to work. Furthermore, the book touches on endings– the ending of our career and the growing realization of the inevitable ending of our life. As time grows short, Kets de Vries emphasizes that we have no time to lose in dealing with our anxieties, regrets, and the things we spend much of our life determined not to see. Taking a deep dive into self-knowledge requires courage and support, and he is here to guide you through it. Table of Contents​1 The Rot at the Top2 A Leadership Laboratory3 The Clinical Paradigm4 An Existential Dive5 The Self-Actualizing Equation6 The Power of Storytelling7 “Rewriting” Stories8 Our Inner Theater9 Caveat Emptor10 The “Freudian” Trajectory11 The Rollercoaster Ride of Change12 The Whisperer’s Dance13 Creating “Aha!” Experiences14 Are You a Prisoner of Optical Illusions?15 The Loneliness of Command16 The Icarus Syndrome17 How Greedy Are You?18 Don’t Regret Regrets19 Managing Disappointment20 A-Players or B-Players?21 How Close-Minded Are You?22 Whatever It Is, I’m Against It23 Living in the “I” world24 Are You Attracted to a Cult?25 Do You Have a Corporate Culture—or a Corporate Cult?26 Creating Best Places to Work27 Can Organizations Provide Wellness?28 Old Age Is Not for Sissies

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Book SynopsisIn Learn or Die, Edward D. Hess combines recent advances in neuroscience, psychology, behavioral economics, and education with key research on high-performance businesses to create an actionable blueprint for becoming a leading-edge learning organization.Trade ReviewAs digital technologies race ahead there is a growing need for creativity and innovation. But how can we build organizations that foster the highest levels of creativity and innovation? Learn or Die is a blueprint for creating such organizations. -- Erik Brynjolffson, Co-author, The Second Machine AgeIn Learn or Die Ed Hess knits an impressive fabric of insights from widely disparate strands of thought, experience, research, and real cases. Hess harnesses new evidence to challenge old nostrums. Practical and provocative, this book ranges across vital issues such as learning, innovation, team-building, and leadership. Read this book and prosper; read it before your competitor gets to it. -- Robert Bruner, Dean, Darden School of BusinessThis book does a beautiful job bringing together the most important ideas in organizational learning, established by academics and practitioners over the past thirty years or more, into one place. -- Amy C. Edmondson, Novartis Professor of Leadership and Management, Harvard Business SchoolAn excellent book. In Learn or Die, Edward D. Hess captures a central element to enhancing and sustaining success as a business organization or as one of its leaders—being a high-performance learning organization. This book is a thought-provoking study of the technological advances making this need ever more relevant and provides a comprehensive roadmap of the culture, leadership, employee learning behaviors, HR policies and other organizational processes necessary to build and lead such an organization. -- Roger Carlile, Executive Vice President and CFO, FTI ConsultingLearn or Die is a thoughtful and easy-to-read synthesis of the leading thinking on organizational and individual learning. Not only does Hess neatly summarizes what a savvy business person needs to know, but he also provides practical suggestions that will allow the reader to take action. This book contains essential lessons on an important topic—I highly recommend it. -- Joe Timko, chief strategy officer, ADPLearn or Die is a tremendous look into the requirements of high performance individual and team learning. Ed Hess does a masterful job of conveying that learning happens best in a humanistic work environment, enabled by leaders who in reality are great coaches striving to serve others. Learn or Die will help anyone who wants to improve themselves—it changes the game. -- Sam Presti, executive vice president and general manager of Oklahoma City ThunderThe smart money is on innovation, which depends on personal and group learning. Ed Hess combines a tour d'horizon of what is known about individual learning and about conducive environments for organizational learning with fascinating case studies of companies who use learning to win. Any leader who needs to encourage innovation will find information and reflections that will be both humbling and inspiring. -- Michael Balay, head of global strategy, Cargill, Inc.Learn or Die in a masterful manner makes it clear that consistent business growth can only be achieved through learning—there is no other way—and that the pace of business change today requires a scientific approach to building a high performance learning organization. For those responsible for leading, Learn or Die should be mandatory reading. -- Terry S. Brown, chairman and chief executive officer, Edens Investment TrustLearn or Die allows the reader to not only to visualize the future, but also, and more importantly, to create the future by unleashing the power and potential of building a learning organization. It has been demonstrated that strategies, systems and processes can be copied by others, yet a company's people, and the way they learn, are true differentiators. Ed Hess captures the essence of a high performing organization and shares his "secret sauce" through an actionable blueprint for becoming a leading-edge learner and creating a high performing organization. -- Jeffrey S. Shuman, senior vice president and chief human resources officer, Quest DiagnosticsEd Hess is doing some of the most interesting and important work in management today and his newest book, Learn or Die, is already my personal favorite. This book is characteristic of all of Ed's work—providing wise but straight-forward and pragmatic advice on finding the right people, creating the right environment and installing the right processes to embed learning. In a globalizing world, where adapting to and learning from difference is likely to be the most critical source of competitive advantage, Learn or Die is a must read for any manager interested in solid, research-based advice on how to survive the increasingly unpredictable, chaotic world we live in. -- Jeanne Liedtka, coauthor of Solving Problems with Design ThinkingTo achieve and sustain real business success in the 21st century—individual and organizational—you need to understand and leverage the new science of learning. Fortunately, there's "Learn or Die" by Ed Hess, who explains the "why" and "how" better than anybody. This deeply informed, yet practical book provides the new road map for a better "you" and a better company. Read or miss out. -- Andy Fleming, CEO, Way to Grow, Inc.Learn or Die makes a compelling case for the need to create high-performance, human-oriented learning organizations—and for the remarkable degree to which we are all capable of succeeding as leaders by following a path of ongoing, integrative learning. Combining fascinating behavioral research, actionable advice, and superb analysis of real-world business examples, Ed Hess has crafted essential reading for those seeking to prepare their organizations—and themselves—to thrive in a global marketplace characterized by rapid change, fierce competition, and a desperate need for leadership based on principles that are smart, sustainable, and, above all, humane. -- Ming-Jer Chen, former president, Academy of ManagementI read Learn or Die and found myself intrigued and frankly, a little uncomfortable. So I read it a second time and found that it made me rethink many aspects of my own management style and the guidance I provide our portfolio companies.What hit me like a ton of bricks from Ed's research was the realization that the current approach based on traditional management techniques and performance metrics was unlikely to be both effective and sustainable in the rapidly changing, Darwinian world of venture capital investing and technology innovation. His vision of the learning systems and cultural commitments that define a truly high performance organization is a must read for any business that wants to prepare itself to meet the challenges and succeed in todays business environment—before its too late. -- Frank H. Foster, managing partner, Draper Fisher Jurvetson Frontier and the Gideon Hixon FundThis is by far the best book I've read on the subject of learning. -- Shane Parrish * Farnam Street Weekly *Learn or Die is a book everyone who is serious about learning and growth - personally or organizationally - should read. If you thought you were serious about it, Learn or Die will take you to a whole new level with tools, case studies, and insights that will challenge your commitment to learning. * Leadership Now *A must-read for learning professionals. * TD: Talent Development Magazine *Hess does the great service of examining the processes of both organizational and individual learning.... [He] conducts a dialogue with readers that is refreshingly unobscured by jargon and cant.... How refreshing it is to have a serious discussion of these important issues. Bravo! * Choice *Table of ContentsAcknowledgmentsPart I: The Science of Learning1. Learn or Die: Building a High-Performance Learning Organization2. Learning: How Our Mind Works3. Emotions: The Myth of Rationality4. Learning: The Right People5. Creating a Learning Environment6. Learning Conversations7. Critical Thinking Tools8. A Conversation with Dr. Gary KleinPart II: Building a Learning Organization9. Bridgewater Associates, LP: Building a Learning "Machine"10. Intuit, Inc.: "It's Time to Bury Caesar"11. United Parcel Services, Inc.: Being "Constructively Dissatisfied"EpilogueNotesBibliographyIndex

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Book SynopsisA recent estimate suggests that employees endure a staggering 55 million meetings a day in the United States. This tremendous time investment yields only modest returns. No organization made up of human beings is immune from the all-too-common meeting gripes: those that fail to engage, those that inadvertently encourage participants to tune out, and those that blatantly disregard participants'' time. Most companies and leaders view poor meetings as an inevitable cost of doing business. But managers can take heart: researchers now have a clear understanding of the key drivers that make meetings successful. In The Surprising Science of Meetings, Steven G. Rogelberg, researcher and consultant to some of the world''s most successful companies, draws from extensive research, analytics and data mining, and survey interviews with over 5,000 employees across a range of industries to share the proven practices and techniques that help managers and employees enhance the quality of their meetings. For those who lead and participate in meetings, Rogelberg provides immediate direction, guidance, and relief, offering a how-to guide to change your working life starting today.Trade ReviewSome of the suggestions in the book are easy to implement. Playing music or offering snacks can be a simple fix to lift mood before the meeting begins. Some, on the other hand, require some more effortful reflection, like reviewing attendee feedback on meeting quality. Fortunately, Rogelberg spares readers from the grunt work by providing templates with survey questions and response scales. What the reader needs to do is dedicate time to using those tools... In short, this is a book written for anyone who needs to run a meeting. The benefits you extract from it will depend on the amount of effort you put into applying the recommendations and the amount of buy-in you get from your meeting attendees. Even if you're not surprised by the science presented, it reminds you to re-examine the habitual aspects of meetings that normally go unquestioned. * Vanessa C. T. Nguyen and S. Bartholomew Craig, Department of Psychology, NC State University, Raleigh *You know what might be more useful than sitting through an hourlong department meeting? Taking that hour to read a book about why most workplaces are doing meetings all wrong. * Business Insider *Pointless, exhausting meetings are the bane of most employees' existence. But it does not have to be this way. In The Surprising Science of Meetings, Steven G. Rogelberg, a meetings science researcher with two decades of experience, draws from studies, corporate surveys and success stories to share how you can make meetings actually useful. * The Huffington Post *If one of your New Year's resolutions is to spend less time sitting in or leading useless meetings, this book is for you. * Washington Post *In workplaces around the world, meetings are where productivity and creativity go to die. Steven Rogelberg is the world's leading expert on how to fix them, and here he shares the best evidence on how we can stop wasting time and falling victim to groupthink. * Adam Grant, New York Times bestselling author of Give and Take, Originals, and Option B with Sheryl Sandberg *To achieve bigger impact in your work tomorrow, you can start by making simple changes today. By highlighting the ways that we waste our own and others' time without even thinking about it, and offering solutions for transforming our workdays, Steven Rogelberg shows you how. A game-changer for leaders, this book is unlike any other written about meetings. It is intriguing, highly informative, insightful, and fun to read. * Tasha Eurich, New York Times bestselling author of Insight and Bankable Leadership *Finally! Evidence-based, actionable advice about improving the quality and impact of meetings. Rogelberg has written a tour de force. If you put his sage advice into action, your teams and organizations will accomplish more. * David G. Altman, Chief Operating Officer, Center for Creative Leadership *Steven Rogelberg has done the nearly impossible: translated solid organization science into a well-organized, readable, and often humorous book filled with evidence-based actionable steps that individuals, managers and leaders alike can apply to improve their own lives, their meetings, and ultimately the effectiveness of their organizations. * Alexis Fink, Senior Director of Talent Management, Intel *This book is a must read for anyone who wants to be more effective at work, especially leaders and managers. It offers practical advice on how to harness the power of meetings while avoiding many common pitfalls. I learned some very useful tactics that I will put into practice immediately. * Janine Waclawski, SVP of Human Resources and CHRO, Global Functions and Global Category Groups, PepsiCo *Non-stop meetings can often be the bane of any corporate employee's existence. Steven Rogelberg's evidence-based book offers practical tips for turning these "necessary evils" into efficient and productive interactions that engage the hearts and minds of leaders, teams, and organizations. This book is a great resource. * Robin Cohen, Head of Human Resources, Global Finance, Johnson & Johnson *One of the ten Leadership books to watch in 2019. * The Washington Post *One of the top business books everybody will be reading in 2019. Business InsiderTable of ContentsPrefaceSECTION I: Setting the Meeting StageChapter 01: So Many Meetings and So Much FrustrationChapter 02: Get Rid of Meetings? No, Solve Meetings Through ScienceSECTION II: Evidence-Based Strategies for LeadersChapter 03: The Image in the Mirror is Likely WrongChapter 04: Meet for 48 MinutesChapter 05: Agendas Are a Hollow CrutchChapter 06: The Bigger, The BadderChapter 07: Don't Get Too Comfortable in That ChairChapter 08: Deflate Negative Energy From the StartChapter 09: No More Talking!Chapter 10: The Folly of the Remote Call-in MeetingChapter 11: Putting it All TogetherEpilogue: Trying to Get Ahead of the Science--Using ScienceTool: Meeting Quality Self-AssessmentTool: Sample Engagement Survey and 360 Feedback Questions on MeetingsTool: Good Meeting Facilitation ChecklistTool: Huddle Implementation ChecklistTool: Agenda TemplateTool: Guide to Taking Good Meeting Minutes/NotesTool: Expectations AssessmentAcknowledgmentsReferencesIndex

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Book SynopsisAn essential guide to navigating the complexities of professional relationships. Our colleagues can be the sources of our greatest joys and triumphs: they compensate for our weaknesses, enlarge our strengths and aggregate our energies. However, working successfully around others is neither intuitive nor simple: it requires us to communicate effectively, to understand our own minds and blind spots, to master our emotions and to see the world through others’ perspectives. This book compresses our learning into a series of lessons on workplace psychology. The result is nothing less than an essential guide to more profitable, harmonious and happier organisations.

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Book SynopsisAfter a period of tremendous upheaval, it is necessary for organizations to transform alongside their employees and welcome new ways of working. While it is impossible to predict which changes will be successful, it is crucial for leaders to now ask: what should work look like to achieve productive, healthy, and safe organizations? In Brave New Workplace, Julian Barling argues that we should focus on creating environments in which employees can flourish, rather than relying on the resiliency of workers to withstand difficult working conditions. Synthesizing centuries of research from scholars such as Abraham Maslow, Fred Herzberg, and Richard Hackman, among others, Barling identifies seven elements that are key to building an exceptional workplace: high quality leadership, autonomy, belonging, fairness, growth, meaning, and safety. Throughout the book, chapters touch on pressing issues affecting today''s organizations such as working through crises, like the COVID-19 pandemic, and the impact of gender differences on people''s experiences in the workplace. Barling illustrates that small changes make a big difference in the long term--perhaps especially during the most trying times--and that effective, evidenced-based interventions are needed to achieve productive, healthy, and safe, work.Trade ReviewIn his book, Brave New Workplace: Designing Productive, Healthy, and Safe Organizations, the professor of organizational behaviour argues we should focus on creating environments in which employees can flourish, rather than relying on the resiliency of workers to withstand difficult working conditions. * Linda White, Toronto Sun *The book is an important contribution to the organizational science literature and should prove to be especially valuable to "real world" professionals seeking to fabricate all-around better places to work. * Joseph J. Hurrell Jr., Occupational Health Science *His book provides insights into the world of work, and Barling's expertise in writing makes it a great resource for individuals and organizations seeking guidance on reforming and advancing their lives and organizations. * Choice *The book is an important contribution to the organizational science literature and should prove to be especially valuable to "real world" professionals seeking to fabricate all-around better places to work. * Joseph K. Hurrell Jr, Occupational Health Science *The book is an important contribution to the organizational science literature and should prove to be especially valuable to "real world" professionals seeking to fabricate all-around better places to work. * Occupational Health Science *Table of ContentsChapter 1: Brave New Workplace Chapter 2: Leadership Chapter 3: Autonomy Chapter 4: Belonging Chapter 5: Fairness Chapter 6: Growth Chapter 7: Meaning Chapter 8: Safety Chapter 9: Toward Healthy, Safe and Productive Workplaces References

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Book SynopsisMayo Clinic Strategies to Reduce Burnout: 12 Actions to Create the Ideal Workplace tells the story of the evolving journey of those in the medical profession. It dwells not on the story of burnout, distress, compassion fatigue, moral injury, and cognitive dissonance but rather on a narrative of hope for professional fulfillment, well-being, joy, and camaraderie. Achieving this aim requires health care professionals and administrative leaders working together to create the ideal workplace-through nurturing positivity and pushing negativity aside. The ultimate aspiration is esprit de corps-the common spirit existing in members of a group that inspires enthusiasm, devotion, loyalty, camaraderie, engagement, and strong regard for the welfare of the team and of common interests and responsibilities. Mayo Clinic Strategies to Reduce Burnout: 12 Actions to Create the Ideal Workplace provides a road map for you to create esprit de corps for your team and organization. The map is paved with information about reliable, patient-centered, and thoughtful systems embedded within psychologically safe and just cultures. The authors drew on their extensive research on the well-being of health care professionals; from their experience in quality, department operations, leadership and organization development, management, safe havens, and care teams; and from their roles as president, chief wellness officer, chief quality officer, chair, principal investigator, senior fellow, and board director.Trade ReviewDrs. Swenson and Shanafelt provide the medical community with a practical how-to guide for improving professional fulfillment. Their book is chock full of compelling data, useful conceptual frameworks, and step-by-step guidance that will prove invaluable to organizations committed to improving the conditions where joy, purpose, and meaning in work are possible. Over the past two decades healthcare has evolved into a very transactional model; this book demonstrates that healthcare is also a relational enterprise. Imagine a future where patients receive care from a workforce empowered to meet the professional aspirations that attracted them to medicine in the first place. Such a future is possible!" * Christine A. Sinsky, MD, FACP, VP of Professional Satisfaction, American Medical Association *This book diagnoses and treats the next big challenge in health care around the world…the wellbeing of our workforce. We already know that healthcare is about best care, best health, and best value, but Steve and Tait have been teaching us for years that there is something underpinning everything - how we treat ourselves and our workforce. In this book they take that learning and share it with the world. It is essential reading for anyone who leads and anyone who cares about patients and families. I'm grateful personally for what they have taught me, and I am delighted others can now share in their practical wisdom." * Professor Jason Leitch, CBE, National Clinical Director of Healthcare Quality and Strategy, Scotland *Among the complex dimensions of human resilience, hope is paramount. Swensen and Shanafelt remind us that hope, manifest as “positivity” for our patients, and our own well-being are inextricably linked. In providing a coherent blueprint for the work environment that promotes esprit de corps, this work reminds us that healthcare, in its mission to serve humanity, would do well to refocus on organizational culture as an overarching imperative." * Jeffrey Balser, President and CEO, Vanderbilt University Medical Center, Dean, Vanderbilt University School of Medicine, and Co-chair, Blue Ridge Group 2018 Report on Clinician Burnout *This book is required reading for every leader in health care today. The challenges we face - building multigenerational and multicultural teams, engaging patients and families in co-producing care and health, keeping up with the rapidly changing science and technology in health care today - can be overwhelming. The practical framework and roadmap here are proven ways for leaders to keep our promises to our patients and our care teams. Our patients and our teams deserve leaders who live every bit of this book's ideas." * Maureen Bisognano, President Emerita and Senior Fellow, Institute for Healthcare Improvement, Boston, MA *Table of ContentsSection I: Foundation 1. Introduction 2. Consequences of Professional Burnout 3. Drivers of Burnout and Engagement 4. The Business Case 5. Quality Shortfalls From Health Care Waste: A Unifying Root Cause of Burnout Section II: Strategy 6. The Blueprint for Cultivating Esprit de Corps 7. Ideal Work Elements 8. Getting Senior Leadership on Board 9. Assessment Section III: Execution 10. The Three Action Sets of the Intervention Triad: Evidence-based Strategies for Reducing Burnout and Promoting Esprit de Corps 11. Agency Action Set: Introduction 12. Agency Ideal Work Element: Partnership 13. Agency Ideal Work Element: Trust and Respect 14. Agency Ideal Work Element: Control and Flexibility 15. Agency Action: Measuring Leader Behaviors 16. Agency Action: Removing Pebbles 17. Agency Action: Introducing Control and Flexibility 18. Agency Action: Creating a Values Alignment Compact 19. Coherence Action Set: Introduction 20. Coherence Ideal Work Element: Professional Development and Mentorship 21. Coherence Ideal Work Element: Fairness and Equity 22. Coherence Ideal Work Element: Safety 23. Coherence Action: Selecting and Developing Leaders 24. Coherence Action: Improving Practice Efficiency 25. Coherence Action: Establishing Fair and Just Accountability 26. Coherence Action: Forming Safe Havens 27. Camaraderie Action Set: Introduction 28. Camaraderie Ideal Work Element: Community at Work and Camaraderie 29. Camaraderie Ideal Work Element: Intrinsic Motivation and Rewards 30. Camaraderie Action: Cultivating Community and Commensality 31. Camaraderie Action: Optimizing Rewards, Recognition, and Appreciation 32. Camaraderie Action: Fostering Boundarylessness 33. Applying the Action Sets to Address the Unique Needs of Medical Students, Residents, and Fellows 34. Nurturing Well-Being Section IV: The Journey 35. Summary 36. Conclusion Index

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Book SynopsisWork and employment are central to people''s lives, health, and wellbeing. Through participation in the labour market, income and related life chances are improved, social protection and security are strengthened, and important psychological and social needs are met, such as striving for skill development, autonomy, social recognition, and social belonging. Yet, globally, only a minority of working people experience these favourable conditions. In developing countries, substantial parts of the population are excluded from paid work, or are confined to informal, poor, and dangerous work. In developed countries, adverse working and employment conditions contribute to a burden of disease. With the advent of economic globalisation and ground-breaking technological innovations, new occupational health risks have emerged, such as stressful high psycho-mental work pressures, increased job insecurity and flexibility, and widely prevalent social tensions and conflicts. These risks are aggravateTable of ContentsPart I: General background 1: Psychosocial occupational health: A new perspective 2: The changing nature of work and employment in modern societies Part II: Assessing psychosocial work environments and their relationship with health 3: Theoretical concepts of psychosocial work 4: Measurement methods, data collection and study designs 5: Data analysis and statistical modelling Part III: Effects of work on health 6: Evidence from cohort studies 7: Evidence on psychobiologic pathways Part IV: Effects of health on work 8: Working with a disease or disability 9: Organisational contexts and social change in rehabilitation Part V: Prevention - the policy dimension 10: Prevention and health promotion at work: the organisational level 11: Healthy work in a national and international perspective

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Book SynopsisTrade ReviewAt work, your salary is more than a paycheck—it becomes a symbol of your status and worth. Although pay has long been a secret, Peter Bamberger's pathbreaking research makes the case that we might want to bring it out in the open. In this authoritative book, he covers the state of the science on when it's wise to be transparent about pay—and how to do it. * Adam Grant, Saul P. Steinberg Professor of Management and Psychology at Wharton, #1 New York Times bestselling author of THINK AGAIN *No doubt that money shapes actions. This simple maxim has led to complex ideas and practices. Peter Bamberger masterfully turns this complexity into timely, relevant, and accurate information choices on how pay can signal the right actions through appropriate transparency. He weaves together research, practices, and tools that will improve pay practices. * Dave Ulrich, Rensis Likert Professor, Ross School of Business, University of Michigan, Partner, The RBL Group *Pay transparency practices, ranging from enforced secrecy to the full disclosure of pay, are both controversial and important for employees, employers, and society. Peter Bamberger's comprehensive, balanced, and thoughtful review of a growing body of relevant empirical evidence, along with specific examples, provides information useful for anyone thinking about this important topic. * Jeffrey Pfeffer, Thomas D. Dee II Professor of Organizational Behavior, Stanford's Graduate School of Business and author of Dying for a Paycheck *Exposing Pay is essential reading for business leaders navigating the ever-increasingly complex dynamics of employee remuneration. As a world's foremost thought leader on pay transparency, Dr. Peter Bamberger artfully brings together a decade of research, company learnings and their implications in a book to help you quickly get smart(er) on this pivotal aspect of the employment experience. * Dr. Angela Beatty, Global Head of Talent, Rewards & Experience, Accenture *An enlightening and evidence-based review of research and best practice around pay transparency. Read this before your share your pay stub. * David Burkus, Author of Leading From Anywhere, and TED Speaker on "Why you should know how much your coworkers get paid" *Is pay transparency good or bad? In "Exposing Pay," Peter Bamberger offers a balanced and practical perspective on this increasingly vital issue, drawing on decades of research with clear implications for today's challenges. It's a must-read for leaders, workers, scholars, students and analysts. * John W. Boudreau, Professor Emeritus of Management and Organization and a Senior Research Scientist with the Center for Effective Organizations, at the Marshall School of Business, University of Southern California. Founder of CHREATE, the Global Consortium to Reimagine HR, Employment Alternatives, Talent and the EnterpriseAuthor of Work Without Jobs and Investing in People. *Table of ContentsPreface: Were It Only So Simple Chapter 1: The Historical and Legal Context of Pay Communication Chapter 2: Pay Communication: Core Concepts and Theoretical Underpinnings Chapter 3: Pay Transparency and Employee Perceptions, Attitudes, and Behavior Chapter 4: The Impact of Pay Transparency on the Firm Chapter 5: Societal-level Implications of Pay Transparency Chapter 6: Employee Pay Disclosure Chapter 7: Tales from the Trenches: Three Companies, Three Approaches to Pay Transparency Chapter 8: Policy Implications and Research Challenges

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Book SynopsisA “can’t-miss for anyone interested in current military affairs,” On Killing Remotely reveals and explores the costs—to individual soldiers and to society—of the way we wage war today (Kirkus Reviews, starred). Throughout history society has determined specific rules of engagement between adversaries in armed conflict.  With advances in technology, from armor to in the Middle Ages to nerve gas in World War I to weapons of mass destruction in our own time, the rules have constantly evolved.  Today, when killing the enemy can seem palpably risk-free and tantamount to playing a violent video game, what constitutes warfare?  What is the effect of remote combat on individual soldiers?  And what are the unforeseen repercussions that could affect us all?  Lt Col Wayne Phelps, former commander of a Remotely Piloted Aircraft unit, addresses these questions and many others as he tells the story of the men and women of today’s “chair force.”  Exploring the ethics of remote military engagement, the misconceptions about PTSD among RPA operators, and the specter of military weaponry controlled by robots, his book is an urgent and compelling reminder that it should always be difficult to kill another human being lest we risk losing what makes us human.

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Book SynopsisTable of ContentsPart I Leadership 1. Creativity in Organizations Macro Perspectives: Leadership, Interventions, and Applications Sam Hunter, Alexis L. d'Amato, Averie E. Linnell, and Roni Reiter-Palmon 2. Transformational Leadership and Creativity Herman H. M. Tse, Neal M. Ashkanasy, and Sabreen Kaur 3. Creative and Leader Identities in Conflict: Reconciling the Artist and the Leader Within Olga Epitropaki, Charalampos Mainemelis, and Ronit Kark 4. Enable to Innovate: A Review of the influence of Empowering Leadership on Follower Creativity and Innovation Yuntao Dong and Mingyue Tang 5. Ambidextrous Leadership: A Review of Theoretical Developments and Empirical Evidence Kathrin Rosing and Hannes Zacher 6. Shared Leadership Arrangements for Creativity and Innovation Tin L. Nguyen and Sam Hunter 7. CIP Leadership Theory and Creativity: The Benefits of Aligning Leader Cognition with Context Logan L. Watts, Sampoorna Nandi, and Rylee M. Linhardt Part II Organizational Level 8. Creativity and Momentum for Change Cameron Ford 9. Cross-Cultural Creativity in Organizations Ana Camargo, Wendy Ross, and Vlad Glaveanu 10. Achieving Implementation: Putting Creative Ideas to Work Lily Blocker 11. Creativity in the Gig Economy: Opportunities for Creativity Researchers in the New World of Work Melissa G. Keith and Isabelle Ponce-Pore 12. A Sociocognitive Perspective of Constraints and Creativity Kelsey E. Medeiros, Adam Damadzic, and Catrinel Tromp Part III Interventions 13. Rewards and Creativity Muhammad Abdur Rahman Malik and Fariha Zahid 14. Training and Development Alexander S. McKay and Roni Reiter-Palmon 15. Assessment and Selection for Creative Performance Tamara L. Friedrich and Jennifer A. Griffith 16. Too Many Bosses, Too Many Teams: Overcoming the Challenges of Team Innovation in Matrix Organizations Benjamin G. Wigert and Robert I. Sutton 17. Organizational Development Min Basadur, Tim Basadur, and Goran Calic 18. Design Thinking as an Organizational Intervention for Innovation Scarlett R. Miller 19. Promises and Realities of Artificial Creativity Kelsey E. Medeiros, Rebecca L. Marrone, Srecko Joksimovic, David H. Cropley, and George Siemens 20. Job Design and Creativity: Lessons Learnt and New Schools of Thought Kerri L. Unsworth, Anna Viragos, and Lynda Jiwen Song Part IV Fields 21. Marketing Creativity Eric Shiu 22. Preparing for the Demands of the Future of Work: Engineering Organizations, Creativity, and Innovation David H. Cropley and Arthur J. Cropley 23. Building Dream STEAM Teams: Harnessing Interdisciplinarity to Enrich Research Jen Katz-Buonincontro 24. Creativity in Health Care Victorial Kennel and Bethany R. Lowndes 25. Positive Psychodrama in Organizations Hod Orkibi 26. Creativity in Entrepreneurship: Dancing Between Nothing and Structure Sylvia Hubner-Benz and Michael Frese 27. Teaching and Learning for Creativity in Science and Mathematics Florence Gabriel, Rebecca Marrone, and Kim van Broekhoven Part V Conclusion 28. The Future of Organizational Creativity Research: What's There, What's Missing Michael D. Mumford, Samantha England, Tanner R. Newbold, and Mark W. Fichtel

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Book SynopsisOf the many Dalai Lama titles on sale, THE ART OF HAPPINESS - written with western psychiatrist Howard Cutler - is by far the biggest bestseller of them all. A huge international success, it has sold over 2 million copies worldwide, with nearly 300,000 of these in the UK alone. Now, this inspirational new book brings the successful East-meets-West pairing together again to provide a practical application of Tibetan Buddhist spiritual values to the world of work.In this wise and practical book, the Dalai Lama shows us how to place our working lives into the context of our lives as a whole. Rather than striving to find a role which suits us, we should allow our work to arise naturally from who we are - and what is most important to us. From here we reach a pathway that can lead us to true life fulfilment and purpose.Trade Review'If you're dissatisfied at work, or are finding it hard to understand your true calling, this book is for you... Cutler puts into practice the basic principles of the Dalai Lama that can be applied in all areas of your life. THE ART OF HAPPINESS AT WORK is very readable'. * Be Unlimited *

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Book SynopsisHuman Resource Development: Critical Perspectives and Practices is a landmark textbook on HRD scholarship and practice and is a significant departure from the standard HRD texts available. Based on Bierema and Callahan's framework for critical human resource development, this book develops an understanding of HRD that addresses both key and contested issues of practice associated with relating, learning, changing, and organizing for organizations.This book covers the basic tenets of HRD, interrogates the dominant paradigms and practices of the field, teaches readers how to critically assess HRD practices and outcomes, and provides critical alternatives. The text also addresses HRD as a contested field and the importance for HRD professionals to reflect on their values, maintain their sanity, and retain their employment while attempting to do this difficult work that serves multiple stakeholders.The text weaves in Points to Ponder, Case in Point, and Tips & TooTable of ContentsContentsPrefaceAcknowledgmentsSECTION 1: INTRODUCTION: Introducing the Framework for Critical Human Resource DevelopmentChapter 1. History of HRD and TheoryChapter 2: Metanarratives of HRD: Paradigms, Practice, and ProcessSECTION 2 INTRODUCTION: Relating in CHRDChapter 3: Stakeholders and PowerChapter 4: Equity, Diversity, Inclusion, and DecolonizationChapter 5: The Role of HRD in Work RelationshipsSECTION 3 INTRODUCTION: Learning in CHRDChapter 6: Learning Theory and PracticeChapter 7: Adult Learning Discourses and Practices in HRDSECTION 4 INTRODUCTION: Changing in CHRDChapter 8: Theory and Practice of ChangeChapter 9: Designing and Implementing HRD InterventionsSECTION 5 INTRODUCTION: Organizing in CHRDChapter 10: Constructing OrganizationsChapter 11: Accountability in HRDSECTION 6 INTRODUCTION: Practicing HRD Holistically Chapter 12: Critical InterventionsChapter 13: Evaluation in HRDChapter 14: The Future of HRD

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Book SynopsisContemporary writers position âdialogueâ at the heart of change theory, but what do we mean by âdialogueâ? The Tao of Dialogue explains through story what dialogue means, and how to leverage dialogic principles in managing relationships within the workplace.Accessible and innovative, The Tao of Dialogue explains the basic principles of dialogue, defined as a way of thinking and reflecting together with others, through the story of Michael, the CEO of a company about to embark on a life-changing journey. In the first half of the book, he is introduced to the idea of dialogue by Hannah, an internal change practitioner working within the organisation. He is encouraged to engage in dialogue with those he seeks to influence, which requires him to examine his mindset and proactively make changes to the ways in which he is communicating with his team and the wider organisation. In the second half of the book Michael is assisted by Mark, an external consultant with expeTable of ContentsAcknowledgements. Introduction. Part One: Michael and Hannah; Chapter 1: Contemplating change; Chapter 2: An introduction to dialogue; Chapter 3; How dialogue works; Chapter 4: Listening; Chapter 5: Listening again; Chapter 6: Voicing; Chapter 7: Reflecting; Part Two: Michael and Mark; Chapter 8: Mark; Chapter 9: Talking to the team; Chapter 10: Mark’s ‘plan’; Chapter 11: Mark prepares himself; Chapter 12: Setting the scene; Chapter 13: Check-in; Chapter 14: Container-building; Chapter 15: Revolt; Chapter 16: Perturbance; Chapter 17: Patterns; Chapter 18: Breakthrough; Chapter 19: Retrenchment; Chapter 20: Exiting the container; Part Three: Michael, Mark and Hannah; Chapter 21: Reflection; References; Index.

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Book SynopsisThe Vulnerable Humanitarian challenges the prevalence of stress and burnout culture within the aid sector, laying bare the issues of power, agency, security and wellbeing that continue to trouble organisations and staff. Engaging and insightful, this book illustrates the problematic and unrealistic expectations of aid workers through the archetype of the perfect humanitarian, and considers why burnout is so endemic, yet so rarely acknowledged, within aid organisations. The book provides practical means through which staff and managers can reflect upon and discuss damaging organisational cultures and behaviours, and develop a more inclusive and caring work environment. Drawing on original academic research and interviews with national and international aid workers and development experts, the book proposes a feminist, anti-racist and decolonial agenda in challenging oppressive systems and structures within the sector. With extensive professional experience as an aid wTrade Review"This book belongs to the library of every humanitarian. This is not just because they will find it interesting but because it is a book most of us have been long waiting for. Gemma manages to masterfully bring together two seemingly incompatible worlds. First, she forces readers to expose themselves to the many painful truths about our sector. She then goes on to share concrete advice on how we can actually transform it into a space that is more inclusive, safer and that puts care at the very centre of it, not only for the communities we work with but for our humanitarian colleagues as well."Serap Altinisik, Head of Office, Plan International EU Office"This book puts into words what many of us in the sector struggle with: the conflicts between purpose and pragmatism, empowering others at the expense of our own wellbeing and the moments of despair when the structural inequalities perpetuated by the aid sector just seem too big to fix. But Gemma Houldey also sketches a way forward: If we re-define vulnerability as the starting point for dismantling some of the harmful practises, we have the opportunity to move forward – with more accountability, honesty and authenticity. She also unpacks how Feminist Leadership can support this process of collective healing and re-inventing the aid sector. Both academics and practitioners will find food for thought and concrete ideas in this book."Helene Wolf, Executive Director, FAIR SHARE of Women Leaders "A powerfully written and illuminating book that lifts the lid on the struggle of burnout and how we navigate our way out of it - a must read."Yasmin Khan, food and travel writer, broadcaster and author"Perhaps a book 70 years in its making, it is heartfelt to know that the self-reflection of aid workers and the unmet power of their emotional needs can be examined. Not only the physical toll or emotional labour of this work, but also the need to address privilege within a global context of mental health justice, is an urgency for us all. The boldness of ‘The Vulnerable Humanitarian’ is precisely this. It is resolute as a demand and understanding that there is an exchange to be made for those in the aid sector who can exercise choice and an impact that shapes the choices others rarely get to make. The author shares her own heartfelt reasoning behind the book and draws consistently on the imbalances that often unknowingly and knowingly evoke harm in aid policy, and a continuation of an out-dated aid industry. Searching for decolonized narratives is of course a given but the depth of research exceeding personal comfort and indeed pain is a gift. Not given lightly the ‘Vulnerable Humanitarian’ deserves core reading and is an act of global solidarity for anyone coming to terms with their own trauma and the choices it may later prevent. As for the wider aid sector, choosing to proactively face this reality is yet to be determined, but faced it inevitably will be." Atif Choudhury, Co-founder and CEO of Diversity and Ability (D&A) and Zaytoun CiC "For far too long, and while humanitarians haggle with an increasingly polarised world and with their own position in it, the self-inflicted image of the tough humanitarian remains one of the bigger neglected risks to those whose calling is helping others in distress.By addressing this directly and unflinchingly, Gemma Houldey targets mental health issues affecting humanitarians – and not only as a mental health issue in itself, but also in how it relates to inclusion and to standing against supremacy and discrimination. This a much needed step towards a humanitarianism for the future."Tammam Aloudat, MD. MpH., Managing Director of the Global Health Centre., The Graduate Institute of International and Development Studies, Geneva"A fascinating overview of the pathology of international aid as we do it today. Gemma's book is particularly valuable for its distinct understanding of national and international humanitarians, and for the organizational policies and therapies she suggests to help aid workers be better, and so feel better too."Dr Hugo Slim, Las Casas Institute for Social Justice, Blackfriars Hall, University of Oxford and formerly Head of Policy at the International Committee of the Red CrossTable of ContentsIntroduction Part I: Deconstructing Stress and Wellbeing in the Aid Sector 1. The Perfect Humanitarian 2. Stress? What Stress? 3.Wellbeing Part II: Creating Healthy, Inclusive Work Environments 4. Making Wellbeing Inclusive and Central to Aid Practice 5. Assessing your Organisational Culture 6. Welcoming the Vulnerable Humanitarian Concluding Reflections

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Book SynopsisThis book locates 101 practical coaching supervision techniques in their theoretical context. It is organised into ten chapters, each reflecting a different philosophical basis for the coaching supervision work: Existential, Gestalt, Person Centred, Positive Psychology, Psychodynamic, Solution Focused, Systemic, Thinking Environment, Transpersonal and finally an Eclectic chapter.With contributions and insights from leaders in the field, this book outlines the different philosophies and their principles and explains their application in practice. The book will help readers determine which technique to use and when, as well as offering a step-by-step guide to implementing or adapting it for their own work. With a breadth of techniques, the book will help all supervisors broaden their repertoire and ultimately become a better practitioner.Accessible and practical, this book is a valuable resource for experienced and novice supervisors as well as their supervisees. ItTrade Review"… 101 Coaching Supervision Techniques, Approaches, Enquiries and Experiments is written for a primary audience of coaching supervisors, new and experienced. Lucas suggests that coaches may also benefit from the book, in developing their independent reflective practice. With ten philosophies and 101 approaches and techniques, Lucas’ book is a substantial addition to the existing publications in the field of coaching supervision. Its style, somewhere between a book and toolkit, will appeal to a wide audience in search of coaching supervision practices grounded in their own philosophical approaches."Extract from a review by Francoise Orlov in Philosophy of Coaching: An International Journal, Vol. 5, No. 2, November 2020, 63-64.Table of ContentsForeword, Introduction, Chapter 1: An Eclectic Approach to Coaching Supervision, by David Clutterbuck; 3-2-1: A Reflective Writing Technique by Liz Ford, Affirmations and Alternatives by Michelle Lucas and Carol Whitaker, Arrivals & Departures with Picture Cards by Michelle Lucas and Charlotte Housden, Building Confidence: Authority, Presence and Impact by Julia Menaul, Capturing Journeys on a Big Scale by Michelle Lucas and Andy King, Deepening Reflection by Tammy Turner, Developing Behavioural Flexibility by Anne Calleja, Developing Coach Maturity by David Clutterbuck, Developing Courage: Naming Elephants and Speaking Truth to Power by Marie Faire, Dilemma Cards by Michelle Lucas and Carol Whitaker, Exploring Boundaries by Angela Dunbar, Exploring Relationships with Clean Language by Angela Dunbar, Exploring the Supervisee’s Client with Clean Networks by Angela Dunbar, Feeling Stuck by Anne Calleja, Fishbowl Supervision by Michelle Lucas & Tammy Turner , I am Part of a System by Tammy Turner , Issues, Insights, Ideas and Intentions by David Clutterbuck, Keeping It Real by Michelle Lucas and Carol Whitaker, Line of Enquiry by Michelle Lucas and Carol Whitaker, Metaphor Magic Box by Lily Seto, Making Friends with our Inner Critic by Clare Norman, Mentor Coaching by Clare Norman, Misfits by Michelle Lucas, Quiet by Michelle Lucas , Reflecting Through Action Inquiry by Christine Champion, Reflective Writing by Michelle Lucas and Christine Champion, Rehearse, Review, Repeat… by Michelle Lucas, Tammy Turner and Carol Whitaker, Rush Writing by Clare Norman, Seven Conversations by David Clutterbuck, Situation-Thoughts-Consequences by Carmelina Lawton-Smith, Supervising with Developmental Action Logics by Claire Davey , Supervision with LEGO® by Damian Goldvarg, Tapping into The Client Perspective by Lesley Matile , The Supervisor in ‘Tutor’ Mode by David Clutterbuck, The Three C’s: Contract, Competence and Client’s Best Interest by Marie Faire, Tree Perspectives: growing your practice through creative reflective writing by Jackee Holder, Trial Triumph Trivia by Clare Norman, Use of Attachment Theory in Supervision by Henry Campion, Using AI in Supervision by David Clutterbuck, Using Vision Boards by Liz Ford, Writing the Labyrinth by Jackee Holder, Chapter 2: An Existential Approach to Coaching Supervision, by Ernesto Spinelli; Deliberately Self-Centred Supervision by Michelle Lucas, Harnessing Self-Doubt by Michelle Lucas, Intentions and Interventions by Benita Treanor, The Value of Noticing by Diane Hanna, Working with Shame Using Embodied Coaching by Tsafi Lederman and Jenny Stacey, Chapter 3: A Gestalt Approach to Coaching Supervision, by Julie Allan and Alison Whybrow; Giving an Object a Voice by Michelle Lucas, Inner Noticing by Julie Allan & Alison Whybrow, Supervision and Sensing by Claire Davey, Transformative Explorations Through Objects and Metaphor by Sue Congram, Two Chair Experiment by Alison Whybrow & Julie Allan, Working with Blocks by Julie Allan & Alison Whybrow, Working with Gesture by Alison Whybrow & Julie Allan, Chapter 4: A Person Centred Approach to Coaching Supervision, by Linda Aspey; Exploring Congruence by Michelle Lucas, Supervisee-led Supervision by Louise Sheppard, Chapter 5: A Positive Psychology Approach to Coaching Supervision, by Carmelina Lawton-Smith; 5% Sentences by Carmelina Lawton-Smith , eMotive Cards by Peter Duffell, FeedForward by Carmelina Lawton-Smith, Give Yourself An ‘A’ by Clare Norman, Good News by Michelle Lucas and Carol Whitaker , Personal Strengths Review by Carmelina Lawton-Smith, Strengths Cards by Carmelina Lawton-Smith, Using Metaphor to Explore ‘at my best’ by Angela Dunbar, Chapter 6: A Psychodynamic Perspective: A Developmental Transactional Analysis Approach to Coaching Supervision, by Lynda Tongue; CHECKS Self Supervision Checklist by Lynda Tongue, Contracting using Four P’s by Michelle Lucas, Desert Island Fantasy by Michelle Lucas & Christine Champion, Discounting and the Steps to Success by Lynda Tongue, Exploring the Potential for Collusion by Michelle Lucas, Exploring Transference and Countertransference by Michelle Lucas and Anne Calleja, Focus on Feelings by Michelle Lucas and Carol Whitaker, Handling Relationship Conflict Using the Drama Triangle by Julia Menaul, Parallel Process by Lynda Tongue, STEPS for Supervision by Lynda Tongue, Using Time Structuring to Understand Intimacy in Relationships by David Crowe and Michelle Lucas, Chapter 7: A Solution Focused Approach to Coaching Supervision, by Evan George and Denise Yusuf; Sit in Three Chairs by Fredrike Bannink , Solution Focused Scaling Questions by Evan George, Sparkling Moments: Instances and Exceptions by Evan George and Denise Yusuf, Stopping and Starting by Carmelina Lawton Smith and Evan George, The Tomorrow Question by Michelle Lucas, Transferring Competence by Fredrike Bannink, Chapter 8: A Systemic Approach to Coaching Supervision, by Maren Donata Urschel; Mapping What Is by Maren Donata Urschel, One Step Towards Better by Maren Donata Urschel, Resourcing by Maren Donata Urschel, Systemically Oriented Questions by Maren Donata Urschel, Using Free Movement by Damion Wonfor , Working with the Seven Eyed Model by Michelle Lucas, Working with the Shadow by Clare Norman, Working with the Supervisee’s Dilemma by Damion Wonfor, Chapter 9: A Thinking Environment Approach to Coaching Supervision, by Linda Aspey; Dialogue by Linda Aspey, Rounds by Linda Aspey, Thinking Pairs by Linda Aspey, Chapter 10: A Transpersonal Approach to Coaching Supervision, by Hetty Einzig; Centring by Paul King, Healthy Self-feedback by Helen Reuben, Ideal Model by Hetty Einzig, Self-Preparation for Supervisors by Helen Reuben, The Two Dimensions of Growth by Hetty Einzig, Using the Outdoors by Liz Ford, What’s My Environmental Footprint? by Penny Walker, Wise Being by Hetty Einzig, Working our Sub-personalities by Hetty Einzig, Working with Emergent Purpose by Hetty Einzig,

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Book SynopsisA definitive resource that pulls together evidence from psychology, education, and organizational studies, this fully updated second edition translates research into practice and serves as a practical handbook on how to set up, run, and evaluate any mentoring program.Despite ever-growing interest, there are few helpful resources for program managers and mentoring coordinators. This book sheds needed light on mentoring behaviors, the stages of mentoring, elements of high-quality relationships, and how to recognize and avoid dysfunctional ones. Step-by-step guidance will enable readers to: Understand what mentoring is (and is not) Assess their mentoring program using a clear framework Work through steps to design or redesign an effective mentoring program Draw on real-world examples to assess and improve programs Benefit from all-new material for this second edition, including a chapter on e-mentoring and in-depth case studies, asTable of ContentsList of Figures; List of Tables; List of Case Studies; About the Author; Preface; 1. Introduction; Part I Understanding Mentoring; 2. Defining Mentoring; 3. Promoting High-quality mentoring; Part II 5-Steps to Developing Mentoring Programs that Work; 4. Step 1: Identify the "Why"; 5. Step 2: Map Your Theory of Change; 6. Step 3: Recruit and Prepare the Right Participants; 7. Step 4: Collect the Right Data; 8. Step 5: Create Your Success Story; Part III Enriching and Strengthening the Process; 9. Support the Beginning, Middle, and End; 10. Promote Learning Conversations; 11. Welcome Diversity and Inclusion; Part IV Vignettes and Trends; 12. Alumni Mentoring Programs; 13. First Generation Mentoring Programs; 14. STEM Mentoring Programs; 15. The Future of Mentoring; Appendix A; Index

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Book SynopsisCollage as a Creative Coaching Tool is a stimulating and informative resource introducing the Collage Coaching Technique. This three-stage creative process unlocks unconscious thinking, enabling profound psychological insight through a deeper and faster exploration of emotions and behaviours. Equipped with this awareness, clients are empowered to create meaningful and sustainable change. Emphasis is on the qualities inherent in collage creation that allow clients to reconstruct their internal narrative and move forward purposefully and effectively. Essentially, by disassembling, disrupting, questioning, reassembling, and visualising their thoughts and emotions externally. Case studies, client reflections, and Andréa''s experiences feature throughout, illustrating and enriching the theory. The content includes detailed guidance on creating a safe space for coaching creatively, applying Clean Language, coaching with collage online, and engaging groups in arts-based coaTrade Review"This book is an informative, well researched and evidence-based resource for coaches wishing to incorporate the power of collage into their approach. Having seen and experienced it in action, Andréa Watts' innovative, considered and thorough approach is second to none. It speaks to Andréa's generosity that she has been willing to demystify and codify the process for all within the pages of this great read. This book, its approach and wisdom will help to transform your approach with working with clients, helping you and them to reach full potential."Jenny Garrett, OBE, Award-Winning Career Coach, Leadership Trainer, Speaker & Author"CCT offers coaches a new approach for fostering creativity within coaching sessions. Drawing on art therapy and the potential to explore both the conscious and unconscious representations we hold as individuals, the technique can be a powerful addition to unleashing the creative potential within clients through collage, story and wider art-based methods."Jonathan Passmore, Director Henley Centre for Coaching, Henley Business School "A must read for coaches looking to engage in more creative techniques. Andréa captures the essence of art-based methods and their impact on the coaching process, whilst drawing on personal experience, client feedback, and a wealth of scientific evidence. The chapter of storytelling really gets to the crux of why collage is such a powerful tool in a coach’s toolkit. Andréa highlights that "By circumnavigating external influences, editing and fact-checking, their collage represents an honest, outer expression of their internal processing and the resulting sense of self" – and in using images, as is explained in the chapter "Coaching With the Unconscious", gets the client out of their usual mode of thinking to enable a deeper insight into their unconscious. For me, the best thing about the way this book is written is that although it is not designed to be a guide as to how to integrate collage into coaching, in explaining the process and underlying science, Andréa also shares so much of her own expertise and client’s experiences with the CCT, that you get a real feel for how this would work in your own coaching practice."Lynsey Mahmood, Lecturer in Organisational Psychology, City, University of LondonTable of ContentsIntroducing Collage as a Creative Coaching Tool Introduction to Coaching Creatively With Collage The Author's Story Beyond the Vision Board The History and Application of Collage The Collage Coaching Technique™ Coaching With Collage | The Science Behind the Art The Power of Visual Communication Coaching With the Unconscious Symbolic Images and Visual Metaphors Part 1: Symbols and Metaphors for Meaning-Making and Self-Awareness Part 2: Clean Language and the Coaching ConversationPart 3: Archetypal Symbols Creativity Part 1: A Compelling Case for Creativity in CoachingPart 2: The Creative Process as Expressions of 'Self' Part 3: Creativity in Practice Storytelling and The Coaching Conversation Part 1: Individual StorytellingPart 2: Storytelling in Groups Putting it Into Practice Facilitating a Safe Space for Coaching With a Creative Technique Holding the Silence in Coaching Preparing a Group to Work With Arts-Based Methods Coaching With Collage Online Resources AcknowledgementsIndex

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Book SynopsisBrief Coaching offers a new approach to coaching by considering how the client will know when they have reached their goal, and what they are already doing to get there. The coach aims to work towards the solution rather than working away from the problem, so that the client's problem is not central to the session, but instead the coach and the client work towards the client's preferred future.This book employs case examples and transcripts of sessions to offer guidance on: looking for resources rather than deficits exploring possible and preferred futures examining what is already contributing to that future treating clients as experts in all aspects of their lives. This practical guide includes summaries and activities for the coach to do with the client and will therefore be a useful tool for both new and experienced coaches, as well as therapists branching into coaching who want to add to their existingTrade Review"This book offers the expertise of leading solution focused therapists for an audience that is interested in how to take a solution focused approach to their coaching work. When resources are tight, a BRIEF approach offers a well researched way of making the most from coaching interventions." - Carole Pemberton, author of Coaching to Solutions"This book offers the expertise of leading solution focused therapists for an audience that is interested in how to take a solution focused approach to their coaching work. When resources are tight, a BRIEF approach offers a well researched way of making the most from coaching interventions." - Carole Pemberton, Executive Coach and author of Coaching to Solutions"What this book offers are some potentially fruitful ideas about conducting therapy, indeed the process of therapy itself. I also liked the emphasis on “client strengths, resources, competencies, capabilities and successes.” - James K. Luiselli, New England Psychologist Table of ContentsIntroduction. Basic Principles. Establishing the Contract. Preferred Futures. What is Already Working. Scales. Closing a Session. Second and Subsequent Sessions. Back to Work. The Manager Coach. Last Words. Appendix: Solution Focused Questions.

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Book SynopsisTransformational Leadership, Second Edition is intended for both the scholars and serious students of leadership. It is a comprehensive review of theorizing and empirical research that can serve as a reference and starting point for additional research on the theory.It can be used as a supplementary textbook in an intense course on leadership - or as a primary text in a course or seminar focusing on transformational leadership.New in the Second Edition: New, updated examples of leadership have been included to help illustrate the concepts, as well as show the broad range of transformational leadership in a variety of settings. New chapters have been added focusing specifically on the measurement of transformational leadership and transformational leadership and effectiveness. The discussion of both predicators and effects of transformational leadership is greatly expanded. Much more emphasis is given to authentic vs. inauTrade Review"...the book clearly outlines the kinds of programmatic steps that are used in trying to develop leaders to be more transformational, including techniques such as 360-degree feedback, personal development plans, working on vision plans and articulation of visions, etc."—The Member Connector - International Leadership Assoc. "A new or revised book by on the world's most eminent researchers on leadership is usually the cause for celebration, and this work by Bernard Bass (writing with Ronald E. Riggio) is no exception....this is a must-read book for researchers and advanced students in leadership in general and transformational leadership in particular....a valuable contribution for any serious student on this topic."—PsycCRITIQUES "Bernie Bass' legacy is an international tidal wave of researchers and scholars exploring transformational leadership. The study of leadership has many mothers but it was Bernie Bass who became its driving force. We are delighted to have this new edition of Transformational Leadership and to find the markedly thoughtful influence of leadership scholar and social psychologist Ron Riggio. It brings in substantial new findings, consolidates and conceptualizes previous work, and brings the work of leadership to life with real leaders in real-life situations."—James MacGregor Burns and Georgia Sorenson, University of Maryland Table of ContentsForeword. Preface to the Second Edition. Introduction. The Measurement of Transformational Leadership. Commitment, Loyalty, and Satisfaction of Followers of Transformational Leaders. Transformational Leadership and Performance. Stress and Transformational Leadership. Contingencies of Transformational Leadership. Transformational Organizational Cultures. Transformational Leadership of Men and Women. Implications of Transformational Leadership for Organizational Policies. The Development of Transformational Leadership. Predictors and Correlates of Transformational Leadership. Rank, Status, and Transformational Leadership. Empowerment and Transformational Leadership. Substitutes for Transformational Leadership and Teams as Substitutes. Transformational Leadership: Future Challenges and Applications.

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Book SynopsisThis book concentrates on the last twenty years of research in the area of goal setting and performance at work. The editors and contributors believe goals affect action, and this volume has a lineup of international contributors who look at the recent theories and implications in this area for IO psychologists and human resource management academics and graduate students. Trade Review"Locke and Latham have enlarged the context of goal-setting theory, offering readers a deeper, richer understanding of new discoveries in many different areas since 1990. Contributions from more than 70 authors and co-authors offer convincing evidence that goal setting is one of the best established findings in behavioral science." - Wayne F. Cascio, Robert H. Reynolds Distinguished Chair in Global Leadership, University of Colorado; Senior Editor, Journal of World Business"This hugely important book brings together the wisdom of the leading researchers in goal setting. Goal setting is key to effective performance in work and organizations yet is neglected both by researchers and practitioners. This new volume is both hugely exciting and invaluable in advancing understanding of one of the (if not the) most important breakthroughs in the psychology of workplace behaviour – and it is edited by the scholars who made that breakthrough. This is truly a ‘must read.’" - Michael West, Lancaster University Management School, Lancaster University, UK"Goal setting theory has been one of the most applied theories in guiding management practice. Its effectiveness is largely due to the fact that it is an inductively based theory for which new discoveries have been and will continue to be made, leading to qualifications and additions to the theory. In this volume, Locke and Latham assemble the discoveries relevant to goal setting theory since 1990, and show how they have enlarged the context of the theory. This volume is of eminent importance for all who are interested in understanding and studying motivation and self-regulation. It also caters to an international readership from scholars to practitioners from a wide variety of disciplinary backgrounds." - Mo Wang, Co-Director of Human Resource Research Center, Warrington College of Business Administration, University of Florida"Drawing upon 50 years of goal setting research and practice, this indispensable volume assimilates fresh discoveries and applications across an exceptionally broad range of disciplines. This remarkable work significantly advances goal setting theory and is essential reading for practitioners, researchers, students and anyone who is concerned with effective goal setting. The coverage is broad, deep and highly accessible." - John C. Scott, Co-founder and COO, APTMetrics, Inc."Professors Edwin Locke and Gary Latham are individually and collectively the two most important scientists to contribute to the Western literature about, and our understanding of, work motivation. Along with their seminal and recent reviews of goal setting research and theory, this compendium comprises original papers by international scholars who explore the most micro as well as the most macro aspects of work motivation. They take goal setting broad-band, over many levels of natural systems. It will be a classic." - Craig C. Pinder, Ph.D., FCHRP, Distinguished Professor of Organization Behavior, Peter B. Gustavson School of Business, University of Victoria, Canada Table of ContentsIntroduction Edwin A. Locke and Gary P. LathamPart 1: The Basics 1. Goal Setting Theory, 1990 Edwin A. Locke and Gary P. Latham 2. The Economic Value of Goal Setting to Employers Frank L. Schmidt 3. Stretch goals: Risks, Possibilities and Best Practices Steve Kerr and Doug LepelleyPart 2: Mediators and Moderators 4. Attributions and Emotions as Mediators and/or Moderators in the Goal Striving Process Marion B. Eberly, Dong Liu, Terence R. Mitchell and Thomas W. Lee 5. Feedback, Goal Setting and Task Performance Revisited Susan J. Ashford and Kathleen E. M. DeStobbeleir 6. Goal Commitment Howard J. Klein, Joseph T. Cooper and ChristinaA. Monahan 7. Goals, Goal Orientations, Strategies and Performance Robert E. Wood, Jennifer Whelan, Victor Sojo and Moureen WongPart 3: Special Goal Topics 8. Goals and Affect Stefanie A. Plemmons and Howard M. Weiss 9. Determinants of Goals Peter A. Heslin and Karyn L. Wang 10. The Role of Self Efficacy in Goal-Based Motivation Albert Bandura 11. Goals and Self-regulation: Emerging Perspectives across Levels and Time David V. Day and Kerrie L. Unsworth 12. Multiple Goal Pursuit Sun Shuhua and Michael Frese 13. Learning Goals: A Qualitative and Quantitative Review, Gerard H. Seijts Gary P. Latham and Meredith Woodwark 14. Goals and Self Efficacy as Mediators Peter Heslin and Dan C. CaprarPart 4: Long Term and Large Scale Goal Setting Programs and Studies 15. Long Term Effects of Goal Setting On Performance With The Productivity Measurement and Enhancement System (ProMES) Robert D. Pritchard, Brandon L. Young, Nick Koenig, Daniel Schmerling and Natalie Wright Dixon 16. The Predictive Validity of Conscious and Nonconscious Motives on Career Advancement Ann Howard 17. Goal Setting and Organizational Transformation Lise M. Saari 18. A Quantitative Analysis of the High Performance Cycle in Italy Laura Borgogni, and Sylvia Dello Russo Part 5: Goals in Groups and at the Macro Level 19. Goal Setting in Teams William S. Kramer, Amanda L. Thayer and Eduardo Salas 20. Units, Divisions and Organizations: Macro-Level Goal Setting Greg Young and Ken G. Smith Part 6: Goal Setting in Specific Domains 21. The Relevance of Goal Setting Theory for Human Resource Management Gary P. Latham and Alana S. Arshoff 22. Goals and Creativity Christina E. Shalley and Gamze Koseoglu 23. Leadership and Goal Setting Ronald F. Piccolo and Claudia Buengeler 24. Goal Setting in Sports Kevin J. Williams 25. Goals and Negotiation Kevin Tasa, Glen Whyte, and Geoffrey J. Leonardelli 26. Using Goals to Promote Health Behaviour Change: Diet and Physical Activity Mical K. Shilts, Marilyn S. Townsend and Rod K. Dishman 27. Linking Goals and Aging: Experimental and Life-span Approaches Robin L. West, Natalie C. Ebner and Erin C. Hastings 28. Goals and Entrepreneurship J. Robert Baum 29. Working with Goals in Therapy Per Jostein Matre, Kitty Dahl, Robery Jensen, and Hans M. Nordahl 30. Goal Setting in the Academic Arena Dominique Morisano and Jordan B. Peterson Part 7: Cross Cultural Issues in Goal Setting 31. Cross Cultural Issues in Goal Setting Miriam Erez Part 8: Goals and the Subconscious 32. Regulating Goal Pursuit through Mental Contrasting with Implementation Intentions Gabriele Oettingen, Marion Wittchen and Peter M. Gollwitzer 33. Priming Subconscious Goals Shlomit Friedman Part 9: Problems and Pitfalls 34. Potential Pitfalls in Goal Setting and How to Avoid Them Gary P. Latham and Edwin A. Locke Part 10: The Goal Setting Questionnaire 35. Re-examining the Goal Setting Questionnaire Ho Kwong Kwan, Cynthia Lee Phyllis Wright and Chun Hiu Part 11: Goal Setting and Self Development 36. Using Goal Setting Theory to Promote Personal Development Cheryl J. Travers Part 12: Overview and Conclusions 37. Goal Setting Theory: The Current State Edwin A. Locke and Gary P. Latham

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Book SynopsisThis book aims to explore the connection between internal communication and employee engagement in both educational and business settings. Through the collection of chapters contributed by leading public relations, communication, and management scholars as well as seasoned practitioners, readers will gain new insights into current issues in internal communication and employee engagement through a series of real-world case studies analyzing current issues and offering best practices in internal communication and employee engagement in specific industry and organization settings. Learning outcomes and discussion questions for both classroom use and business strategizing round out each chapter, providing a springboard to further inquiry, research, and initiative development in these intricately intertwined areas so crucial to employee satisfaction and organizational success. This makes Internal Communications and Employee Engagement an ideal resource for the intendTrade Review"Does your organization want more engaged employees? Read. This. Book. Through diverse global case studies, it’s an encyclopedia of approaches to, and answers for trust issues, greater DE&I, crises, employee activism, new technologies, the changing workplace and more. It’s a must-read for communicators and leaders." Bruce K. Berger, Ph.D.Professor Emeritus, University of Alabama; Founding Director of the Plank Center for Leadership in PR; and former CCO, Whirlpool Corporation and President of Whirlpool Foundation"In the current landscape, effective internal communication holds increased significance for organizations of all types. Drawing on recent theoretical advancements in the areas of internal communication and employee engagement, this book is a valuable resource for readers seeking new knowledge in the field. The guidance and insights provided by the book will undoubtedly play a significant role in the continuous improvement of internal communication practices in management."Ana Tkalac Verčič, Ph.D.Full Professor, Marketing Department, Faculty of Economics & Business, University of ZagrebTrg J. F. Kennedyja 6, 10000 Zagreb, Croatia"Internal Communications today boils down to smart, engaged employees who can drive sustained business success. The concepts, models and insights presented here represent world class thinking and operational frameworks for strategic impact."Gary F. GratesGlobally Renowned Expert, Organizational Communications/Employee EngagementTable of ContentsTable of ContentsContributorsAcknowledgementsIntroductionSection 1: Leadership & TrustChapter 1HOPE International: A Case Study in Nonprofit Employee Engagement through Internal Communication, Leadership and Culture Nance McCownChapter 2 Exploring Internal Communication, Employee Engagement and Trust within a Government Contractor: A Case StudyLaura L. LemonChapter 3 Leading Institutional Change through Digital Communication: A Case Study on the Launch of the U.S. Army Combat Fitness Test Marc Vielledent and Chase SpearsSection 2: Organizational ChangeChapter 4 Interdisciplinary Approaches in Internal Communication to Effect Successful Organizational Change: Leveraging Agile Project Management and Behavioral NeuroeconomicsConilyn Poulsen JudgeChapter 5 Navigating Change through Chaos: A Case Study of RWJBarnabas Health’s Change Communication during Covid-19Yi LuoSection 3: Internal Issues & CrisesChapter 6 The Myth of Emotion-Focused Employee Crisis Communication? How Information-Focused Employee Crisis Communication during COVID-19 Pandemic Job Disruption Drives Post-Pandemic Intent-to-Perform and Intent-to-Return in Hospitality EmployeesMinjeong KangChapter 7 To Stay Silent or Speak Up Against Corporate Racial Discrimination? An Internal Public Segmentation Approach to Employee Voice and Silence BehaviorsHyunji (Dana) Lim and Young KimChapter 8 Dealing with Employees in Crises: Examining Contingent Organization–Public Relationships (COPR) for Internal CommunicationYang Cheng, Peiyao Liu, and Callie BurnetteSection 4: Employee ActivismChapter 9 Internal Communication and Employee Activism: Netflix’s Dave Chappelle Woes and Perspectives from the FieldArunima Krishna, Raymond L. Kotcher, and Donald K. WrightChapter 10 What Makes Employees Become Activists? Investigating Employee Activism in the AI CommunityJie Jin and Leping YouSection 5: Internal Communication & Emerging Technologies Chapter 11 Internal Social Media and Employee EngagementVibeke Thøis MadsenChapter 12 Nice-to-know: Role Expectations on Enterprise Social Media in the Aviation IndustryJoost Verhoeven and Ward van ZoonenChapter 13 Management of Cybersecurity through Internal CommunicationSolyee Kim and Jeonghyun Janice LeeSection 6: Internal CSR/CSAChapter 14 The Roles of Internal Communication in Driving Corporate Volunteering among Chinese Employees: An Integrated Approach of Social Influence and Volunteering MotivationsYi-Ru Regina Chen, Minqin Ma and Chun-Ju Flora Hung-BaeseckeChapter 15 Engaged Employees through Internal CSR Communication: A Case Study of Home DepotChuqing Dong and Baobao SongChapter 16 The Impact of Corporate Social Advocacy (CSA): A Case Study on Building Employee-Company Relationships through Corporate Engagement in the Fight Against Asian HateKeonyoung ParkSection 7: Diversity, Equity & InclusionChapter 17 How higher education engages employees into DE&I: A thematic analysis of strategic plans and Chief Diversity Officer job duties of the California State University SystemCheng HongSection 8: Remote Work, Flexible Work, & Work-Life IntegrationChapter 18 Rethinking the Way of Working: In Search of Sustainable EngagementAlessandra Mazzei, Luca Quaratino, Alfonsa Butera, and Sara ContiChapter 19 Boundary Communication: Smartphone Usage in Employees’ Work–Family Conflicts When Working from HomeFeihong PanSection 9: Internal Communication & Engagement in a Global ContextChapter 20 Application of the AVID framework in a U.K. Fire and Rescue ServiceKevin RuckChapter 21 Revs Your Heart: How Yamaha Motors Revved up its Employees During Corporate TransformationMasamichi Shimizu and Koichi YamamuraChapter 22ConclusionNance McCown, Linjuan Rita Men, Hua Jiang and Hongmei Shen

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Book SynopsisThis insightful book addresses recovery as a comprehensive concept for prevention of health-threats in modern societies through active lifestyles. Several areas of society are addressed, such as sports, work environments, and the military. Internationally renowned experts from different scientific disciplines present results of empirical research as well as applied intervention techniques to effectively manage stress and promote recovery in healthy lifestyles.Recognizing the systemic nature of stress and recovery is critical to designing effective interventions and policies. By promoting a balance between stress and recovery in physiological, psychological, and social terms, individuals and societies can build resilience, promote optimal well-being, and mitigate the negative effects of chronic stress. This book focuses on key research in the area of recovery and healthy living and addresses psychological, somatic and organizational prevention strategies that foster recovery a

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Book SynopsisWith an emphasis on everyday life, this respected text offers a lively and perceptive account of the key theories and ideas which dominate the field of consumption and consumer culture. This third revised and expanded edition is a major update of the text of the second edition, adding new chapters on youth culture and consumption, retail psychology, gender and consumption, the globalization of food, and digital consumption and platform capitalism.Theoretical perspectives are introduced such as theories of practice, critical theory, semiotics, and psychoanalysis. Examples from film, literature, and television are used to illustrate concepts and trends in consumption, and a wide range of engaging and up-to-date case studies of consumption are employed throughout. Historical context is provided to help the reader understand how we became consumers in the first place. Written by an experienced teacher, the book offers an accessible and thought-provoking introduction to the concepTrade Review"The third edition of Mark Paterson’s Consumption and Everyday Life offers an excellent introduction to the sociology of consumption. It is readable, interesting and well-grounded in both the everyday life of, and the academic literature on, consumption. Most of the key ideas and orientations in the field are covered in a very lively and accessible manner."George Ritzer, Distinguished University Professor Emeritus of Sociology, University of Maryland, USA"Consumption is indissolubly related to everyday life, and everyday life in the global West cannot be understood without reference to consumer practices. Writing in an accessible style and with many valuable examples, Paterson’s textbook offers a broad perspective on contemporary consumer dynamics. The book helps us understand the boundaries, specificity and importance of today’s cultures of consumption with particular attention to themes such as the commodification of youth, the gendered politics of consumption, the dynamics of globalization and the digitalization of everyday life."Roberta Sassatelli, Professor of Sociology, University of Bologna, Italy Table of ContentsIntroduction: we are all consumers Part I: The Times of Consumption: Modernity 1. How we became consumers: historical theories of consumption 2. You are what you buy: consumption, class, and identity 3. Cathedrals, palaces, and paradises: the sites of consumption Part II: How We Consume Now 4. The counterculture becomes consumer culture: the commodification of youth and rebellion 5. ‘Just do it’: advertising and the power of the brand 6. How they make you buy: retail psychology and the role of the senses 7. Out of the kitchen at last? the gendered politics of consumption 8. Nature, Inc.: the great outdoors, the global within Part III: The Spaces of Consumption: Globalization 9. The world on your plate: food in the age of globalized agri-food networks 10. Globalization and McDonaldization: producing the global consumer 11. Digital consumption: online retail, the social industry, and the new digital worker 12. Enough! the ethics of consumption

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Book SynopsisOrganisational Psychology offers an accessible, engaging and practical introduction to this fascinating discipline. It explores the latest thinking, reveals surprising truths about the way we work, and explains how to craft a successful and fulfilling career in the field. Organisational psychology is a complex and dynamic field that focuses on human behaviour in the workplace, and explores how individuals, groups and organisations function. Structured in three parts, the book combines an overview of the field with effective advice on how to become a successful organisational psychologist. It offers a deep-dive into the British Psychological Societyâs five core areas of organisational psychology: Psychological Assessment at Work; Learning, Training and Development; Leadership, Engagement and Motivation; Well-being and Work; and Work Design, Organisational Change and Development. Chapters include key academic and theoretical concepts, practical applications, future directions for the field, key learning points, and further reading. Written by highly qualified experts in the field, this text is ideal for both undergraduate and postgraduate students taking programmes or modules in organisational psychology or related topics, including work and business psychology and human resources, as well as human resources practitioners. This text will also be valuable for anyone interested in understanding how organisations function and the best ways to allow individuals and organisations to survive, thrive and flourish. Trade Review"This book is perfect for anyone studying or considering a career in organisational psychology. It really is the essential guide. Read this book and learn from expert academics and practitioners. I wish a book like this had existed when I did my own MSc!" Martin Greaves, Business Partner, BBC."Accessible, comprehensive and relevant. A must-read for students wanting to grasp the essentials of organisational psychology and practitioners keen to benefit from the latest thinking in the field." Dr Phillipa Coan, Psychologist, Coach and Behaviour Change Specialist."Organisational Psychology: An Essential Guide offers a captivating and practical introduction to the intricate world of humans at work. It delves into work dynamics and provides guidance on optimising organizations for enhanced effectiveness for both employers and individual workers. What sets this book apart is its applicability, regardless of whether you’re a student, professional, or just keen on knowing more about thriving organisations. It’s an easy-to-read resource packed with evidence-based insights. I highly recommend it." Dr Antonio Pangallo, Principal Researcher, Qualtrics.This book has it all - from the theory and research to the application of organisational psychology. What makes it truly unique is that it acts as a guide to the core research areas and offers real-world application to prepare you for the many careers and routes available within the field. If you are looking to either study or work in OP, then put this book on your essential-reading list!" Lucy Gallagher, Group People Programmes Manager, Endava.Table of Contents1. Introduction Julia Yates, Lara Zibarras and Lynsey MahmoodPart One: The core areas of organisational psychology2. Psychological Assessment Lara Zibarras3. Learning, training and development Julia Yates4. Leadership, engagement and motivation Jutta Tobias Mortlock5. Wellbeing and workLara Zibarras, Julia Yates, Shannon Horan and Lucie Zernerova 6. Work design, organisational change and development Claire StonePart Two: The core areas in focus7. Psychological assessment in focus: psychometricsSuchi Pathak8. Learning, training and development in focus: coaching psychologyJulia Yates9. Leadership, engagement and motivation in focus: groups and teamsLynsey Mahmood10. Well-being and work in focus: mindfulness at workJutta Tobias Mortlock11. Work design, organisational change and development in focus: latest developments in organisational psychologyJane StewartPart Three: Professional practice12. Professionalism in organisational psychology: ethical and reflective practice Julia Yates13. Research design and evidence-based practice Jennifer Gerson, Lynsey Mahmood and Lara Zibarras14. Working in organisational psychology Hayley LewisConcluding remarks

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