Engineering: general Books

Book SynopsisToyota Kaizen Methods: Six Steps to Improvement focuses on the skills and techniques practiced inside Toyota Motor Corporation during the past decades. This workbook focuses on the actual training course concepts and methods used by Toyota to develop employee skill level, a core element of Toyota's success. It is not a book about holding Western-style five-day Kaizen events, which were in reality quite rare during the development of Toyota's production system and are virtually nonexistent today inside Toyota. Written by two of Toyota's most revered and experienced trainers, the book Traces the origins of Kaizen since the inception of Toyota Motor Corporation Articulates the basic six-step Kaizen improvement skills pattern taught inside Toyota Helps practitioners of Kaizen improve their own skill level and confidence by simplifying concepts and removing any mystery in the process Provides homework assignments and aTrade Review …What I personally learned from people like Isao Kato and Art Smalley during my Toyota years was that a company’s success largely can be attributed to total employee involvement in daily Kaizen. This difference is critical when compared to traditional Western manufacturing companies. Team members in Toyota working with improvement tools, involvement opportunities, and a structured process constantly delivered amazing results that surpassed my expectations. This book represents a model for understanding Kaizen inside Toyota and the skills required to analyze basic processes and drive improvement.—Russ Scaffede, former V.P. of manufacturing, Toyota Motor Manufacturing Table of ContentsForeword, 1. Introduction, 2. Background of Kaizen in Toyota, 3. Introduction to Kaizen in Toyota, 4. Step 1: Discover Improvement Potential, 5. Step 2: Analyze Current Methods, 6. Step 3: Generate Original Ideas, 7. Step 4: Develop an Implementation Plan, 8. Step 5: Implement the Plan, 9. Step 6: Evaluate the New Method, 10. Summary, Appendix 1: Ten Areas to Investigate for Operational Improvement, Appendix 2: Forms and Instructions, Index, About the Author

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Book SynopsisWritten by Chitram Lutchman, a project management professional with more than 20 years of field and business experience, Project Execution: A Practical Approach to Industrial and Commercial Project Management gives you a more optimistic view of this exciting and challenging area. The book focuses on the essential requirements for successful execution of commercial and industrial projects. It differs from other project management books by focusing exclusively on the Execution Stage of the project, leveraging this opportunity for value maximization for the organization.Lutchman identifies people, process, and systems readiness as key components of an overall Milestone Readiness Process. When managed properly, this readiness approach to project management greatly increases the ability of project leaders to deliver on budget and on schedule. The author highlights practical measures and tools that can be used by Project Leaders to promote smooth and controlled exeTable of ContentsThe Project Cycle. Practical Workforce Management Tips. Practical Work Process Management Tips for Success in Project Execution. The Readiness Processes - An Overview. People Readiness. Process Readiness. Stakeholder Management. Managing the Budgets. Situ-Transformational Leadership Behaviors: A Model for the Future. Conclusion. References. Glossary of Terms. Appendices.

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Book SynopsisThis book introduces a process called The Exchange that will make ones job easier. It is about the kinds of conflicts that drive a manager or supervisor crazy. The book is intended for the designated problem solvers, whether official or unofficial.Trade ReviewWorkplace conflict is a great time, energy, and productivity sapper. With The Exchange, the authors deliver an extraordinary method for resolving disputes quickly and simply and for the greatest benefit of the organization.—Marshall Goldsmith, New York Times Best-Selling Author of MOJO and What Got You Here Won’t Get You There If you don’t learn how to resolve conflict in your workplace, your organization can never thrive. What Dinkin, Filner, and Maxwell have to teach us is worth studying and implementing. It could be the difference between having a so-so organization and a great one.—Ken Blanchard, co-author of The One Minute Manager® and Lead with LUVTransforming society to be more collaborative, more inclusive and more solutions focused requires a methodology that works. That methodology is The Exchange.—Michael M. Crow, President, Arizona State University The Exchange was a highly professional, interactive, engaging and effective training that provided us all with many new techniques in problem-solving and conflict resolution. The healthcare industry has needed a program like The Exchange for many years, and I am relieved to know that we finally have a professional, well organized program to refer to when conflicts arise in our hospitals and clinics.—Evan Burkett, Chief Human Resource Officer, Sanford Health, the largest rural healthcare system in the United StatesConflict is inherent for any group of people striving to create a result with limited resources. The Exchange helps people with a way to facilitate mutual understanding and common goals in order to move to a better place. —Bill Geppert, Senior Vice President, Cox Communications, Inc. Table of ContentsA Different Approach to Resolving Workplace Disputes. How the Exchange Works: A Case Study. Getting Ready. Holding Private Meetings. Stage III: Conducting the Joint Meeting. Problem Solving: Building a Solution Together. Culture, Diversity, and Other Things That Matter. Tips for Bridging Cultural Gaps. Making the Most of the Exchange in Your Organization. Using the Exchange with the People and Organizations You Serve. About the Exchange and Its Creators. Index.

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Book SynopsisNow more than ever, the design of systems and devices for effective and safe healthcare delivery has taken center stage. And the importance of human factors and ergonomics in achieving this goal can't be ignored. Underlining the utility of research in achieving effective design, Advances in Human Aspects of Healthcare discusses how human factors and ergonomics principles can be applied to improve quality, safety, efficiency, and effectiveness in patient care. Topics include the design of work environments to improve satisfaction and well-being of patients, healthcare providers, and professionals. The book explores new approaches for improving healthcare devices such as portable ultrasound systems, better work design, and effective communications and systems support. It also examines healthcare informatics for the public and usability for patient users, building on results from usability studies for medical personnel. Several chapters explore quality and safetTable of ContentsSection I. Assessing Ergonomic Characteristics in Biomedical Technologies, Section II. Communications, Systems Support and Healthcare Informatics, Section III. How to Improve Quality of Ergonomics in Healthcare, Section IV. Physical Aspects and Risk Factors for Patients and Caregivers, Section V. Patient Care, Patient Safety and Medical Error, Section VI. Medical User Centered Design, Section VII. Human Modeling and Patient Users of Medical Devices, Section VIII. Measures and Validation in Healthcare, Section IX. Medical Devices and Special Populations, Section X. Collaboration and Learning in Healthcare Systems, Section XI. Organizational Aspects in Healthcare, Index of Authors

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Book SynopsisForensic engineers often specialize in a particular area such as structures, fires, or accident reconstruction. However, the nature of the work often requires broad knowledge in the interrelated areas of physics, chemistry, biomechanics, and engineering. Covering cases as varied as assessment of workplace accidents to the investigation of Halliburton in the BP oil spill, Forensic Engineering Fundamentals is a comprehensive introduction to the many diverse facets of the field that forensic engineers must be familiar with in their practice.Topics includeThe role of the forensic engineerStructures, structural distress, and the importance of standards and codesThe failure of appliancesthe cause of many water- or fire-related lossesSlips, trips, and falls of pedestrians and the accessibility of walking surfacesIndustrial incidents involving loss of equipment, injury and loss of life, as well as OSHA and MSHA regulationsTable of ContentsIntroduction. Structural Distress. Blasting and Earth. Movement. Mold and Environmental Problems. Water Related Losses. Appliance and Equipment Failures. Slips and Falls - Injuries to Humans. Industrial and Construction Accidents. Accident Reconstruction. Electrical Incidents and Lightning. Electrocutions. Fires. Miscellaneous Losses. Probability Sensitivity and Uncertainty. Standards. Appendices. References.

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Book SynopsisThere are many books that seek to explain Lean and Agile software that offer theory, techniques, and examples. Michael Levine's first book, A Tale of Two Systems, is one of the best, synthesizing Lean manufacturing and product development with agile software concepts in an engaging business novel. However, there has been precious little practical guidance for those seeking to change existing organizations to become Lean and Agile, until now. Mr. Levine has followed the successful approach of A Tale of Two Systems, telling two simultaneous intertwined and contrasting stories, to bring organizational transformation to life. Mary O'Connell and James Wes Wesleyan, recently engaged to be married, share a commitment to Lean and Agile Software. They have recently become leaders in two very different companies one, stuck in a slow-moving, unresponsive, process-driven quagmire of a software culture; the other, struggling through the chaos of a sales-driven, processTrade ReviewThe story-telling approach, with a summary of the lessons and insights at the end of each chapter, is an engaging way to learn…. My hat is off to Mr. Levine for writing a book that both entertains and teaches. Not an easy task, but masterfully done in this case. —John G. Schmidt, Vice President for Enterprise Initiatives, Informatica & author of Lean IntegrationFinally! A book about Lean and Agile software development for the executives who want to make the transition - from someone who has been there … deals with a broad array of leadership problems, from discovering chief engineers, to dealing with demanding sales managers to pulling back from outsourcing. — Mary Poppendieck, Author of Lean Software Development, Implementing Lean Software Development, and Leading Lean Software DevelopmentTable of ContentsSetting the Stage for Change: February. Wes’s Challenge at MCCA: February. Mary’s Challenge at FinServia: February. Setting Initial Approaches for Both Companies: February. Understanding the Landscape: March. Getting to Know the MCCA Team and Culture: March. Reorienting FinServia’s Relationship with GRI: March. Solving the Chief Engineer Puzzle at MCCA: March. Beginning the Transformations: April–May. Six Weeks to Change the FinServia Organization: April. Six Weeks to Start the MCCA Transformation: May. Transformations Take Hold: May–September. Making Delivery Commitments at FinServiea: May. MCCA Engages with Its Sales Force and Customers at DocWorld: Late July. Sprint 1 Demo at FinServia—Dealing with Disappointment: July. Jack’s Gambit at MCCA. Looking Back and Looking Ahead: December. Sustaining Lean and Agile: December. Summary and Conclusions. Transforming to Become Lean and Agile. Index.

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Book SynopsisWhy is it that some improvement efforts succeed while others fail despite robust change management programs and the often do-or-die pressure to improve? Quite simply, there are three elements that separate those that succeed from those that fail. They are the 3MsMeasure, Manage to Measure, and Make-it-Easy.Complete with forms, templates, and case studies from the aviation and manufacturing industries, Utilizing the 3Ms of Process Improvement supplies step-by-step guidance on how to use the 3Ms to achieve performance excellence that lasts. Suitable for a wide audienceincluding suppliers, manufacturers, and those who work in service organizations, schools, healthcare, and governmentit is as much about the science of process improvement as it is about how to lead process improvement utilizing the 3Ms.Illustrating applications of the 3Ms across a range of industries, the book weaves stories throughout about role models who have succeeded, as Trade ReviewIn this book, Rick Morrow provides a clear, structured, and disciplined approach to improving processes and systems in any industry or organization in need of improvement. He gives readers great insight into how all the tools of improvement can indeed be used in an integrated approach to improve service or product reliability, quality, safety, utilization, and efficiency. He wraps this around straightforward steps and the management systems required to sustain improvements. A must read for all looking to improve an organization and delivery system.—Charles Hagood, Founder & Past President of The Access Group, International Industrial and Business Services ConsultingAs an international expert in quality and safety, Utilizing the 3Ms of Process Improvement is my go-to-guide for practical applications in process improvement. This is a must read for all professionals looking to create sustainable processes and improve outcomes.—David Jaimovich, MD, President of Quality Resources InternationalIn this book, Rick Morrow provides a clear, structured, and disciplined approach to improving processes and systems in any industry or organization in need of improvement. He gives readers great insight into how all the tools of improvement can indeed be used in an integrated approach to improve service or product reliability, quality, safety, utilization, and efficiency. He wraps this around straightforward steps and the management systems required to sustain improvements. A must read for all looking to improve an organization and delivery system.—Charles Hagood, Founder & Past President of The Access Group, International Industrial and Business Services ConsultingAs an international expert in quality and safety, Utilizing the 3Ms of Process Improvement is my go-to-guide for practical applications in process improvement. This is a must read for all professionals looking to create sustainable processes and improve outcomes.—David Jaimovich, MD, President of Quality Resources InternationalTable of ContentsOverview of Process Improvement and the 3Ms. Change Leadership. Resistance to Change and Process Improvement. Process Improvement Methodologies. Roadmap for Process Improvement. Chartering the Process Improvement Work. Stakeholder Analysis. Finding the Root Causes, Improving, and Controlling. Utilizing the 3Ms: Measure, Manage to the Measure, and Make It Easier. What to Measure. Measure Risk to Achieve High Reliability. Measurement as a System. How to Share and Communicate Measurements. 3Ms: Manage to the Measure. 3Ms: Make It Easier. High Reliability. Summary.

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Book SynopsisDeveloped in the context of science and engineering applications, with each abstraction motivated by and further honed by specific application needs, Charm++ is a production-quality system that runs on almost all parallel computers available. Parallel Science and Engineering Applications: The Charm++ Approach surveys a diverse and scalable collection of science and engineering applications, most of which are used regularly on supercomputers by scientists to further their research.After a brief introduction to Charm++, the book presents several parallel CSE codes written in the Charm++ model, along with their underlying scientific and numerical formulations, explaining their parallelization strategies and parallel performance. These chapters demonstrate the versatility of Charm++ and its utility for a wide variety of applications, including molecular dynamics, cosmology, quantum chemistry, fracture simulations, agent-based simulations, and weather modeling. Trade Review"It succeeds perfectly and combines for the first time both Charm++ and significant application development in a single volume. It will provide a solid foundation for anyone who is considering using the most recent tools for developing applications for future ExascaIe platforms. I highly recommend this timely book for scientists and engineers." -Horst Simon, Lawrence Berkeley National Laboratory and University of California, BerkeleyTable of ContentsThe Charm++ Programming Model. Designing Charm++ Programs. Tools for Debugging and Performance Analysis. Scalable Molecular Dynamics with NAMD. OpenAtom: Ab initio Molecular Dynamics for Petascale Platforms. N-body Simulations with ChaNGa. Remote Visualization of Cosmological Data using Salsa. Improving Scalability of BRAMS: a Regional Weather Forecast Model. Crack Propagation Analysis with Automatic Load Balancing. Contagion Diffusion with EpiSimdemics.

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Book SynopsisA Complete Toolbox of Theories and TechniquesThe second edition of a bestseller, Handbook of Virtual Environments: Design, Implementation, and Applications presents systematic and extensive coverage of the primary areas of research and development within VE technology. It brings together a comprehensive set of contributed articles that address the principles required to define system requirements and design, build, evaluate, implement, and manage the effective use of VE applications. The contributors provide critical insights and principles associated with their given areas of expertise to provide extensive scope and detail on VE technology and its applications.What's New in the Second Edition: Updated glossary of terms to promote common language throughout the community New chapters on olfactory perception, avatar control, motion sickness, and display design, as well as a whole host of new application areas Trade Review"A key attraction of this text is the diversity of chapter offerings that span a range of successful research and applications in academia, industry, defense, medicine, and education. A second aspect that is very important is the discussion and interplay of the science of learning and applications of virtual environments as well as the underpinning of theory and research in each chapter. I find this interplay to be very important regardless as a means of informing both science and practice along the way."—Dr Winston "Wink" Bennett, Jr., US Air Force Research Laboratory, Warfighter Readiness Research Division "A key attraction of this text is the diversity of chapter offerings that span a range of successful research and applications in academia, industry, defense, medicine, and education. A second aspect that is very important is the discussion and interplay of the science of learning and applications of virtual environments as well as the underpinning of theory and research in each chapter. I find this interplay to be very important regardless as a means of informing both science and practice along the way."—Dr Winston "Wink" Bennett, Jr., US Air Force Research Laboratory, Warfighter Readiness Research Division "… provides a comprehensive view of each of the elements impacting the design, implementation, and total cost of virtual environments. The list of authors features an all-star cast of simulation practioners rarely assembled for such purposes. The book is well organized and describes each of the antecedents of good design in a pragmatic way making it easy for novices or experts to easily find selected topics gain knowledge from reading."—Robert Sottilare, Ph.D., Simulationist & Adaptive Tutoring Scientist "… a comprehensive guide to the latest technology and ideas in the resurgent field of VE. The editors have brought together a distinguished list of expert contributors and covered a broad swath to provide a definitive guide of the current state-of-the-art for students and experts alike."—Scott S. Grigsby, Ph.D., Ball Aerospace and Technologies Corp Table of ContentsIntroduction. System Requirements. Design Approaches and Implementation Strategies. Health and Safety Issues. Evaluation. Selected Applications of Virtual Environments.

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Book SynopsisEnhancing awareness of the interdependence of systems engineering and safety, Systems Engineering and Safety: Building the Bridge covers systems engineering methodology, safety tools, and the management needed to build the bridge between these two disciplines. It underscores the relationship between the disciplines and how understanding the relationship can benefit your organization and industry.The book lays out the purpose of the methodology of systems engineering and the tools of safety. It identifies the importance of management and the culture, commitment, communication, and coordination that management must provide. The author describes the systems engineering methodology: the lifecycle, processes, and management and the technical processes that systems engineers and safety professionals must be familiar with. He merges management, systems engineering, and safety into the lifecycle through project processes. Using real-world examples, he also examines the Trade Review"Glismann undertook a difficult endeavor to take system safety engineering out of the science discourse and into a discussion of social breakdown. Glismann offers a clear narrative of the social aspects to argue that safety breakdown has more to do with the C4 than flawed system analysis. His argument is an ideal introduction to safety and a must read for managers."—Kevin J. Brogan, Virginia Polytechnic Institute and State University, Blacksburg, USA"Glismann undertook a difficult endeavor to take system safety engineering out of the science discourse and into a discussion of social breakdown. Glismann offers a clear narrative of the social aspects to argue that safety breakdown has more to do with the C4 than flawed system analysis. His argument is an ideal introduction to safety and a must read for managers."—Kevin J. Brogan, Virginia Polytechnic Institute and State University, Blacksburg, USATable of ContentsScope. Systems Engineering Overview. Safety Overview. Lifecycle Development Integration. Technical Processes. Project Processes. Organizational Processes. The Bridge: Building between Systems Engineering and Safety. Overcoming Cultural Inertia. Appendix A Real-Life Examples. Appendix B Building the Bridge: A Checklist. Appendix C Glossary. Appendix D Bibliography. Index.

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Book SynopsisThis volume explores decision-making styles, including cooperative, collaborative, avoidant, competitive, and dominate that are commonly modified by the culture. Culture is not a stagnant phenomenon, and many variables need to be considered to accurately evaluation cultural differences in decision-making styles. Among many cultural factors, the individual (I culture) â collectivism (we culture) dimension is one of the most important influential factor to be considered when studying culture difference, including decision-making styles.Table of ContentsSection I: Multifarious Modeling Discussions 1 Stable versus flexible dynamic decision making across cultures: A growth mixture modeling approach 2 Creating the foundations for modeling irregular warfare 3 Granular ABM simulations for operational use: Forecasting and what-if experiments with models of Kandahar and Kunduz 4 Culture that works 5 Discovering entity characteristics and relationships through topic Modelling 6 A non-therapeutic, micro-worlds based, application of ACT (Acceptance and Commitment Therapy) to fostering cross-cultural Competence 7 What lies beneath: Forecast transparency to foster understanding and trust in forecast models 8 Combining social and environmental models Section II: Verification, Validation, and Assessment 9 Fundamentals in empirical validation of and analysis with social science models 10 Al-Qa'ida through a discursive lens 11 Countering the adversary 12 Interfacing and validating models of the US Army TRAC tactical war game 13 Multi-modeling and socio-cultural complexity: Reuse and validation 14 A V&V approach for complex models: A use case example 15 Multi-modeling and meta-modeling of human organizations 16 Verification as a form of validation: Deepening theory to broaden application of DOD protocols to the social sciences 17 Establishing bounds of responsible operational use of social science models via innovations in verification and validation 18 Contextual validation: Concept and application Section III: Language, Trust, and Culture 19 Improvements in the Jabari event coder 20 Effect of culture on search strategies 21 Using language to influencing another's decision 22 Assessing attitudes in unstructured text 23 Analysis of discourse for indications and warnings 24 Socio-linguistic factors and gender mapping across real and virtual world cultures 25 The language of distance perception: Cultural and linguistic implications in distance perception 26 Building trust in a counterinsurgency context Section IV: Social Media and Culture 27 Social networks, social media, social change 28 Identifying differences in cultural behavior in online groups 29 Inferring demographic attributes and extracting political discourse from Nigerian social media 30 The use of microworlds in the study of dynamic decision making across cultures 31 Speech and cultural recognition in a virtual experiential environment 32 Network discovery: Measuring cause and effect behind event and social networks 33 Cultural analytics through image features extraction and exploration Section V: Social Science and Culture 34 How the Obama Administration misconstrued the Arab Spring and repeated the errors of the Bush Doctrine 35 The crisis of the West, the challenge of technology, and the reaffirmation of political philosophy 36 American legal education and the Supreme Court in the 1920s 37 The philosophical foundations of the crisis of Western Civilization 38 A toolbox for countering extremist religious truths 39 From particles to people: Social, cultural and behavioral dynamics in insurgency, terrorism and beyond 40 What is cross-culture? 41 Socio-cultural modeling through decision-theoretic agents with theory of mind 42 Predictive societal indicators of radicalism – Forecasting political Violence 43 Population sentiment modeling in support of ISAF Joint Command 44 Semantic integration of socio-cultural knowledge for complex operations

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Book SynopsisWhere end-users once queued up to ask the IT department for permission to buy a new computer or a new version of software, they are now bypassing IT altogether and buying it on their own. From laptops and smartphones to iPads and virtually unlimited software apps, end-users have tasted their freedom and love it. IT will simply never be the same.Bring Your Own Devices (BYOD) Survival Guide explains the psycho-techno phenomenon also known as bring your own technology (BYOT). Providing the guidance necessary for living in this new world, it describes the new end-users (Millennials) and their demands, as well as the strategic and tactical ramifications of these demands.Examining the business aspects of BYODselection, purchasing, and corporate culturethe book covers the broad range of technical considerations including selection, connectivity, training, support, and security. It also includes an extensive set of best practices.The book is geared for the smaTable of ContentsConsumerization of IT. New generation of workers. Good idea or bad. The technology aspects of BYOT: virtualization, connecting to the network, etc. Business aspects of BYOT: selection, purchasing, corporate culture. Training. Support. Security. Best practices in deploying BYOT. Resources. Appendices.

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Book SynopsisEffective process safety programs consist of three interrelated foundationsâsafety culture and leadership, process safety systems, and operational disciplineâdesigned to prevent serious injuries and incidents resulting from toxic releases, fires, explosions, and uncontrolled reactions. Each of these foundations is important and one missing element can cause poor process safety performance.Process Safety: Key Concepts and Practical Approaches takes a systemic approach to the traditional process safety elements that have been identified for effective process safety programs. More effective process safety risk reduction efforts are achieved when these process safety systems, based on desired activities and results rather than by specific elements, are integrated and organized in a systems framework. This book provides key concepts, practical approaches, and tools for establishing and maintaining effective process safety programs to successfully identify, evaluate, and manage proTrade Review"Process Safety: Key Concepts and Practical Approaches is written in language that appeals to a broad spectrum of experience, so that beginners and experts alike can appreciate their role in constructing, operating, and maintaining safe industrial processes. Illustrations are used to develop impressionable lessons that are more likely to be retained. The book applies these illustrations to modern incidents so that the reader can instantly understand the application of process safety principles on the processes they control. By interweaving together process safety principles and their practical application, the book achieves a level of cohesive understanding needed to get results. It bridges together all of the process safety elements into a uniform system that only succeeds when all of the subparts work together as a whole."—Kenneth Bloch, Marathon Petroleum Company, Texas City, Texas, USA"…presents a complete and comprehensive introduction to Process Safety. The emphasis given to the importance of plant leadership participation and commitment to Process Safety as a key factor of success is differential from other publications in the area. In addition to covering the fundamentals of Process Safety, the book also includes case studies to illustrate the application and effectiveness of the correct management. … a must read for process safety engineers, safety professionals, process engineers and process industry plants leadership."— Eduardo de Maio Francisco, E&I DuPont de Nemours & Co, Brazil"…an excellent and concise review of process safety management by authors with a wide range of industrial, academic, and consulting experience. It is particularly valuable for readers whose primary job function is not process safety, but rather process research, design, line management, executive management, and other roles which have a significant impact on process safety."— Dennis C. Hendershot, Independent Process Safety ConsultaTable of ContentsKey Concepts of Process Safety. Practical Approaches for Designing Safe Processes. Practical Approaches for Implementing Process Safety. Practical Approaches for Achieving Process Safety Excellence.

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Book SynopsisAddressing the beliefs and attitudes that can be detrimental to your organization's competitiveness, Popular Manufacturing Myths: Eliminating Widely Held Beliefs That Reduce Competitiveness offers time-tested insight into the most common myths encountered in manufacturing environments. It classifies these myths into management myths, shop floor myths, and if appropriate, shared management and shop floor myths.Explaining the reasons why these deeply ingrained beliefs exist, the book outlines remedies that can help to quickly dispel them within your organization. It presents case studies that examine these myths and includes numerous real-world examples that outline simple, yet effective, solutions. Some of the myths dispelled in this book include: Increasing line speed always decreases quality and creates more scrap Reducing the cost of raw materials will decrease the cost of manufacturing Increased inspectiTable of ContentsIntroduction to Manufacturing Myths. Expectational Myths. Data Myths. Our Process Is Different. Measurement Process Myths. Only Adjust One Process Parameter at a Time. Raw Material Myths. Addendum.

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Book SynopsisA great deal of progress has been made in the development of materials, their application to structures, and their adaptation to a variety of systems and integrated across a wide range of industrial applications. This encyclopedia serves the rapidly expanding demand for information on technological developments. In addition to providing information for manufacturers and assemblers of materials, components, systems. and structures, it is for use by managers responsible for technology development, research projects, R&D programs, business development and strategic planning in the various industries that are considering using these technologies.Trade Review"... an excellent collection of well-defined and common materials science and engineering terms."—George Totten, G.E. Totten & Associates, LLC, Seattle, Washington, USA"... scrupulously researched, vetted, and organized. ... a convenient, easy-to-access, desktop, initial reference on classical, traditional, new, or emerging materials, parts, processes, or finishes."—Robert W. Messler, Jr., Rensselaer Polytechnic Institute, Troy, New York, USA"... anyone who is in need of a glossary of the matters contained with the book will deem it a ‘must-have’ publication. ... people who need to know the precise meaning of an item covered in the text will find it an invaluable source of information. ... The name of the author is all I need to see to know with certainty that the content will be accurate, succinct, and relevant."—Philip Roberts, Delphi Brazing Consultants, Congleton, UK"... a compact but in-depth reference that will be useful to practitioners, researchers, and students in many engineering disciplines. Entries range from short paragraphs to several pages in length."—John B. Napp, University of Toledo, Ohio, USA"This encyclopedia and handbook explains information with high quality on materials, processes, systems, parts, finishes and coatings used in the automotive, aeronautic, computer, electronic, chemical and biomedical industries, etc. This handbook describes with accuracy and relevance great number of metallic, polymeric, ceramics, composites and other materials types, namely, nanomaterials."—International Journal of Materials Engineering Innovation, 2016Table of ContentsPreface A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

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Book SynopsisImproved communication in business means higher profits. Improved communication in government means happier citizens. Improved communication in healthcare means quicker recoveries, fewer lawsuits, and happier nurses and patients.Closing the Communication Gap can help readers improve communication by closing the gap between what the communicator means and what the listener actually understands. It supplies a complete overview of the various elements and dimensions of effective communication needed to stop talking and start communicating.Defining and discussing both the formal and the informal communication systems within an organization, the book demonstrates the importance of good communication and details the four types of poor-quality communication. It explains how to create a climate of communication in your organization. It describes how this climate of communication encourages the development of quality relationships as well as what it takes to Table of ContentsGood Talk, More Money. What Happens When Two People Talk—At Work? How Do You Talk to Your Boss? How Do You Talk to Your Employees? How Do I Hear What My Teammates Are Really Saying? How Do I Hear What My Boss Is Really Saying. What Do I Say to a Difficult Person or a Bully? How Do I Talk to My Customers? How Do I Communicate to a Corporation from the Outside? How Do I Communicate to a Corporation from the Inside? How Does a Corporation Use Social Media to Communicate? Social Communication in the Workplace. Interviewing Guidelines.

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Book SynopsisManufacturing companies work endlessly to make process improvements, yet they are often hard to implement and even harder to sustain. The reason: companies often stumble when communicating why the methodologies are being used and how to sustain the improvements. Communication for Continuous Improvement Projects demonstrates how to communicate change, create confidence in the new processes, and empower employees. It shows how to be an effective change agent by utilizing tools that make sense while being competitive in the business market.The book explores how the proper tools, communication, and management make the Lean Six Sigma methodologies work. It includes a Continuous Improvement Toolkit that is an easy reference for what tool to use and when and how to effectively teach the tools to employees who are not necessarily engineers. Communicating these tools is the most difficult part of using the tools. The author details the implementation of the actual tools tTrade Review"This book is a complete guide for effective communication to successfully integrate continuous process improvement projects. Throughout the book you will find very useful codes and references from very successful people who have either worked with the author, done research, or written articles & books on this important topic. Since all the details and examples are based on case studies, intensive research and references from real life business challenges, any business organization can relate to these ongoing continuous improvement challenges. Consequences of not having a proper communication vs benefits of properly planning and implementing communication plans while conducting continuous process improvement projects have been highlighted and explained throughout the book. This book is for all levels of management personnel from the top executives to project support team and students who are pursuing their career in the field of project management. It is a comprehensive communication guide to reduce project communication gaps and successfully deliver projects on time. This book provides step-by-step guidance with examples to integrate communication plans while performing continuous process improvement projects." -Patrick James, PM World Journal, April 2015 IssueTable of ContentsEffective Communication. Best in Class Practices. Maintaining Sustainability. Empowering Employees. Project Managing Employees Including Your Boss. How to Get People to Trust You. Changing the Status Quo. Decision Making. Visual Communication. Lean Six Sigma and TPM. Toolkit. Lean Six Sigma Case Study. Appendix.

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Book SynopsisYour Guide to Advanced Cold Spray TechnologyCold Gas Dynamic Spray centers on cold gas dynamic spray (or cold sprayCS) technology, one of the most versatile thermal spray coating methods in materials engineering, and effectively describes and analyzes the main trends and developments behind the spray (coating) techniques. The book combines theory with practice to enable the reader to deeper understand the CS coatings as well as their structures and properties, and describes the state of the art in CS technology with an emphasis on all major components of the cold spray process.This book begins with an introduction to CS spray and goes on to thoroughly explain the process. It describes the different powder synthesis methods and equipment currently used, and defines the CS coating microstructure, characterization methods, and properties of CS coatings. The authors present a comprehensive approach that highlights grTrade Review"I began working in cold spray shortly after it arrived in the United States and have performed research in all areas including equipment design, process development, modeling, application development and technology transfer and I have found the book to be an excellent resource for me and for the students and staff that work in my group. … The level of detail makes it ideal for both engineers and scientists that want to learn about cold spray and for those who are already working in cold spray. This book can also be used as reference and a guide for developing new or improving current applications. In addition to the text, the detailed references provide the reader with the most up to date and comprehensive information on cold spray." —Timothy J. Eden, Ph.D., Head of the Materials Processing Division The Applied Research Laboratory, Associated Professor of Engineering Science and Mechanics, The Pennsylvania State University, University Park, USA"… a useful contribution giving a lot of information about [the] rapidly changing field of cold sprayed coatings technology. … useful for the readers from academia and industry. The university lecturers may find a lot of information about fundamental aspects of cold spray coatings deposition technology and the engineers active on industrial R&D may be interested in nondestructive evaluation of coatings. Finally, the entrepreneurs… would be interested in the economic analysis [of] the cold spraying."—Lech Pawłowski, University of Limoges, FranceTable of ContentsIntroduction. Theoretical Description of Cold Spray Process. Cold Spray Powders and Equipment. Fundamentals of Cold Spray Coating Formation. Nondestructive Evaluation of Cold Spray Coatings. Application of Cold Spray. Economic Analysis of Cold Spray. References.

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Book SynopsisShifting from external to internal set-up steps and optimizing your set-up procedure is only the first step in achieving world-class performance. What's most important is what comes next, cutting down internal set-up times and achieving changeovers that last only a few minutes.Quick Changeover Concepts Applied: Dramatically Reduce Set-Up Time and Increase Production Flexibility with SMED provides a comprehensive overview of changeovers from a strategic, tactical, and operational perspective. It outlines specific strategies that can help readers shorten internal set-up steps through the physical analysis of machine elements. The method presented is the result of a synthesis of Shigeo Shingo's classic single-minute exchange of die (SMED) methodology with modern engineering techniques. Providing readers with the understanding required to significantly reduce internal set-up times, the book explains why efficient changeovers are critical to producTable of ContentsProduction Systems in Dynamic Markets. Set-Up in Production. Systems Thinking. Product Portfolio and Process. Elements of the Set-Up. Analysis of a Set-Up. Function, Process Force, and Interface Analysis. Mechanical Fastening. Positioning, Setting, and Adjustment. Organization. Communication. Financial Aspects. Implementation Examples.

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Book SynopsisResearching Patient Safety and Quality in Health Care: A Nordic Perspective is an anthology based on contributions from leading researchers on quality and safety in healthcare in the Nordic countries together with four internationally renowned patient safety authors. Research on patient safety and quality has been dominated by countries such as the USA, England, Canada, and Australia. This book addresses the current debates in research on patient safety and quality in healthcare from a Nordic perspective. What are the flavours of Nordic research within these topics? What does it add to the international research literature? This book illustrates the unique nature of researching patient safety and quality with the Nordic perspective as well as showcasing representative work. The book presents an overview of the status and evidence of international and Nordic research on quality and safety in healthcare. Four different perspectives are used to present the trends within the research fielTable of ContentsIntroduction. Status of Nordic Research on Patient Safety and Quality of Care. Section I Perspectives on Patient Safety and Quality in Healthcare. Patient-Centred Care in the Nordic Countries. Studying Patient Safety and Quality from Different Methodological Angles and Perspectives. What Is the Role of Theory in Research on Patient Safety and Quality Improvement?: Is There a Nordic Perspective to Theorising? Working in an Institutionally Layered System on Patient Safety and Quality. Section II Contemporary Nordic Research – Macro-Political Issues. Centralisation Efforts to Improve the Quality of Care and Reduce the Costs in Healthcare Systems. National Clinical Registries: Ten Years of Experience with Improving Quality of Care in Denmark. Side Effects of Overdoing It: Lessons from a Comprehensive Hospital Accreditation Programme. Section III Contemporary Nordic Research – Meso-Political Issues. A Multidisciplinary and Multiactor Approach to Falls Prevention: The RFPNetwork. Coordination of Discharge Practices for Elderly Patients in Light of a Norwegian Healthcare Reform. Leading Quality and Patient Safety Improvement in Norwegian Hospitals. Section IV Contemporary Nordic Research – Micro-Level Issues. Telecare in Home Healthcare Services: Implications for Quality and Safety. Coping with Complexity: Sensemaking in Specialised Home Care. Administration of Intravenous Medication: Process Variation across Hospital Wards. Appendix. Index.

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Book SynopsisDistributed Cognition and Reality puts theory into practice, as the first book to show how to apply the Perceptual Cycle Model in aviation decision making. Based on case studies, critical incident interviews and live observations in cockpits, the authors develop a new way to understand how pilots and crews make decisions. This book will be useful for practitioners involved in accident and incident investigations and decision-making training, researchers and students within the disciplines of Aviation, Human Factors, Ergonomics, Engineering, Computer Science, and Psychology.Dr Katherine L Plant is a New Frontiers Fellow in Human Factors Engineering at the University of Southampton in the UK. In 2014 she was awarded the Honourable Company of Air Pilots Prize for Aviation Safety Research. Professor Neville A Stanton holds the Chair in Human Factors Engineering at the University of Southampton in the UK. In 2007 The Royal Aeronautical Society awardeTrade ReviewThe perceptual-cycle model (PCM) is one of the few approaches that truly integrates humans, systems, and environments. Plant and Stanton's thorough and detailed explanation of PCM, along with its application to understanding pilot decision making in critical situations, is a tremendously valuable resource for researchers and practitioners in this field. This book will be indispensable for all of us in the field of aviation human factors.Professor Steven Landry, Purdue University, USAPlant and Stanton have produced a remarkable piece of work in the field of aeronautical decision making. As an expert in the field, I find the Perceptual Cycle Model is extremely interesting. This book will be a valuable reference for accident analysis in practice as well as offering new research directions in the field. Prof Guy André Boy, Florida Institute of Technology, USAThis book challenges existing cognitive explanations of decision making to look beyond individual models and consider the dynamic collaborations between crew members.This book provides an analytic framework for improving our understanding of the precursors to critical events.A key contribution is to demonstrate the practical utility of tools that have a strong theoretical foundation. Professor Chris Johnson, University of Glasgow, UKThis book deserves a large audience and the theory is applicable to much wider domains for investigating incidents in other safety-critical systems. It moves significantly beyond the state-of-the-art accounts of learning from (human) error and contains many stimulating ideas for future research and practice in cognitive systems. I can highly recommend this book to engineers, practitioners, and academics who work on improving the safety of complex socio-technical systems, both through their design and in training the human operators. Professor Max Mulder, Technical University Delft, The NetherlandsTable of ContentsIntroduction. Schema Theory: Past, Present, and Future. A Case Study of the Kegworth Plane Crash: Understanding Local Rationality with the Perceptual Cycle Model. A Pilot Study: Using the Perceptual Cycle Model and Critical Decision Method to Understand Decision-Making Processes in the Cockpit. Examining the Validity of Neisser’s Perceptual Cycle Model with Accounts from Critical Decision-Making in the Cockpit. The Development of a Perceptual Cycle Classification Scheme. The Schema World Action Research Method (SWARM) for Understanding Perceptual Cycle Processes. Team Perceptual Cycle Processes. Exploring Distributed Cognition in Search and Rescue Teams.

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Book SynopsisThis book covers the principal topics in applied mechanics for professional trainees studying Merchant Navy Marine Engineering Certificates of Competency (CoC) as well as the core syllabi in applied mechanics for undergraduates studying for BSc, BEng and MEng degrees in marine engineering, naval architecture and other marine technology related programmes.This new edition has been fully updated to reflect the recent changes to the Merchant Navy syllabus and current pathways to a sea-going engineering career, specifically the increased emphasis that has been placed on colleges and universities now responsible for the academic requirements for those studying for a career in marine engineering. In particular this means the book has been updated to include more information about the general principles and applications of the exercises in the practical world of marine engineering. Each chapter has fully worked examples interwoven into the text, with test examples set at thTable of ContentsPreface Introduction 1. Statics 2. Kinematics 3. Dynamics 4. Work, Power and Energy 5. Centripetal Forces 6. Sliding Friction 7. Moments 8. Lifting Machines 9. Materials Under Stress 10. Bending of Beams 11. Torsion of Shafts 12. Hydrostatics: Study of Fluids at Rest 13. Hydrodynamics: Study of Fluids in Motion Solutions To Practice Examples Selection of Examination Questions Relevant to STCW ‘Management Level’ Selection of Examination Questions Relevant to STCW ‘Management Level’ Index

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Book SynopsisWhen it comes to metal rolling, understanding and controlling frictional phenomena is essential to improving product and developing a more effective approach to friction reduction. Providing a historical perspective that goes as far back as the days of Leonardo da Vinci and continues up until the present day, Friction and the Hot Rolling of Steel chronicles the fundamental causes of friction. This book includes well-documented, on-site observations in various commercial plants, presents and examines practical problems, and provides a critical analysis of literary data related to the subject.It explains the base mechanisms of friction, and offers insight and instruction on improving the control and understanding of friction in hot strip mills and other industrial plants. The text presents mathematical models of friction in control and general engineering in a way that enables engineers to test and refine them in their plants. Engineers have the ability Table of ContentsEarly Studies of Friction. The Eighteenth Century. The Nineteenth Century. The Twentieth Century and Beyond. Roughness and Friction. Liquid Lubrication, Stribeck Curve and the Friction-Velocity Dependence. Solid Lubricants. Modelling of Friction in Control Engineering. Modelling of Macroscopic Friction. Friction on the Atomic and Molecular Scales. Tribological Properties of Oxidised Metals and Carbides. Chemical Composition and Microstructure of the Shells of HSS, HiCr and ICDP Work Rolls. Presence and Behaviour of Oxides in Roll Gap. The Impact of Roll Wear on Friction. Friction Evolution over Schedules and Campaigns. Relation between Friction and the Chemical Composition of Rolls. Mathematical Models of Friction in Steel Rolling. Appendices. References.

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Book SynopsisThis book explains and presents the need for Multihazard Consideration (MH) in the management of civil infrastructure, what constitutes MH, and how to address MH in design and analysis. A generalized theory of MH will serve as the basis of the objective treatment of this volume. Use of MH in bridge management (inspection, maintenance, rehabilitation, and replacement) will serve as the basis for several examples, and numerous case studies will be presented throughout. Trade Review"This is a very much needed book in the field of infrastructure engineering. This is the first time that the topic of Multihazard considerations has been so thoroughly and clearly studied. This book will serve the engineering community in the years to come as it will be the basis for courses in civil engineering. It adds a new line of thinking to what we already think of as civil engineering."— Simos Gerasimidis, University of Massachusetts, Amherst, USA"Multihazard Considerations in Civil Infrastructure is a highly innovative book. It is a timely book given the increasing interest in multi-hazards. The book provides a strong and quantitative description of multihazard assessment and design. It is an excellent ‘go to’ resource for those readers looking to learn about multihazard analyses for their applications in civil infrastructure. The main strength of the book is the emphasis on multi-hazard analysis in the context of decision making which is where the rubber hits the road in the world of multihazards." — Jerome Lynch, University of Michigan, USA"This book will serve as a valuable resource and a handbook for those involved in monitoring and inspection of infrastructures. It is especially useful for engineers considering analysis of infrastructure systems in multihazard environments."—Journal of Civil Structural Health Monitoring, February 2017Table of ContentsIntroduction. Multihazards and Management Paradigms. Multihazards and Infrastructure Design Infrastructure Management and Multihazards in Practice. Implementation of MH Paradigm.

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Book SynopsisDoes your organization provide customer satisfaction or does it inspire customer loyalty? Which is more important? See how lessons learned from the service sector were applied to manufacturing and other diverse settings, including the nonprofit sector and even on one's own home front.Exploring the Kano Model, The Customer-Driven Organization: Employing the Kano Model explains why just meeting customer needs is no longer enough for today's organizations. It explains how to identify true customersboth internal and external.Readers will learn how to directly apply Kano principles in their own business environments or personal lives, to establish priorities, increase efficiency, improve communication, and expand on existing relationships.The book explains how to establish a value proposition for your organization and, more importantly, how and when to provide delightful service. Demonstrating how to incorporate the Kano philosophy into your day-to-day actiTrade ReviewWhat is interesting about this book is its breadth ... it demonstrates how to use the Kano model and a wide variety of quality tools and methods to build a customer-driven organization of any kind. It takes a wide view of application rather than being in depth. It thereby sets the broader context for really understanding how to achieve customer delight rather than getting bogged down in the tools. After all, what really counts is how the principles, tools, and methods are integrated together to achieve excellent products or services—that is what the customer seeks. That is what this book achieves.—Frank Murdock, MSIE, MS Applied Mathematics; 2014 Chair, ASQ Lean Enterprise Division; Principal Consultant, FKM ConsultingThis book shows how the Kano model, Voice of the Customer, and Quality Function Deployment bring successful products into the marketplace for both service and manufacturing companies.—James Bossert, PhD, CLSSMBB, 2014 Editor of ASQ Six Sigma Forum MagazineThe Kano model is a powerful concept in the world of quality and customer satisfaction. Lance Coleman’s book provides a very helpful introduction, illustrated with many real-world examples that help the reader get beneath the surface of the model. All types of companies, including healthcare organizations, can use this book to verify that they truly understand what their customers (or patients) need and the things that will surprise and delight them!—Mark Graban, Shingo Prize-Winning Author of Lean Hospitals and Healthcare Kaizen, Consultant, and SpeakerWith engaging stories and solid examples of how it can be applied, this book shows how to put the Kano model to practical use along with Hoshin Kanri and Quality Function Deployment. A good roundup of Lean, process improvement, control, and planning makes this book a great guide to putting the customer at the heart of the organization.—Melvyn Thornley M.Eng MBA, CQP, CSSMBB, 2014 New Zealand Organization for Quality Vice President; Managing Director, Thornley GroupThis book brings about the understanding not only of customer satisfaction as most of us understand it but something much deeper than that. Let’s call it ‘Meta Satisfaction’—the satisfaction of experiencing satisfaction. The message in the book is epitomized by a reflection on the conversation with Lance and his wife with a cabin attendant on a cruise ship. When offered praise and a tip for a service rendered, the cabin attendant replied, ‘no tip, thank you, it is my pleasure to serve you.’ Now we are talking Quality.—Paul Harding, MSIA, Executive Director, South African Quality InstituteTable of ContentsPreface, Acknowledgments, About the Author, Introduction, 1 Introducing the Kano Model, 2 Shifting Focus, 3 Planning Tools, 4 Deployment Tools, 5 Metrics and Monitoring, 6 Root Cause Analysis, 7 Project Management, 8 Putting All the Pieces Together, 9 Conclusion, Bibliography

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Book SynopsisWhat if you could double your productivity without additional capital investment? What if you could outperform your competition by changing the way you think? What if you could be fast, flexible, and low cost?In The Process Mind, Philip Kirby not only opens your mind to these possibilities but shows you how it is done. The book emphatically makes the case that the new thoughtware of process thinking is imperative if you are to compete in the twenty-first century.Business performance is rooted in your processes, and superior performance depends on how you think about and run these processes. To improve and sustain performance, you need a process mind.With game-changing thinking, thought-provoking principles, and eye-opening examples, Kirby brings to life the operating intelligence of a process mind and demonstrates why process is the most innovative product you can build.This book covers the dowTrade ReviewWe wanted to take our success to a new level and continue to improve WestJet’s on-time performance—critical in the airline industry. Phil Kirby and new process thinking have been instrumental in helping us achieve higher performance. A must-read for anyone who wants to find the only ‘real’ sustainable improvements in their business.—Brigid Pelino, Executive Vice President People and Culture, WestJet AirlinesThe Process Mind sets out the invaluable thoughtware you need to rejuvenate and revolutionize your organization. It’s a must-read—you owe it to your teams!—Tony Soumas, Director-Distribution Operations and CI Strategy Consultant, Tim Hortons Inc. Table of ContentsThe Chennai Paradox. Apple’s Little Secret. History Repeats Itself—Unfortunately. The No. 1 Root Cause. Process Design and Respect for People. The Primacy of Process: Strategy Deployment and Financial Performance Depend on It. Performance on Purpose. Measure What Matters, Not What Is Easy. Action: Experimentation and the Scientific Method. How to Conduct a Treasure Hunt. The Experiment: Creating a Process-Focused Organization. Carrots Aren’t for Everybody.

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Book SynopsisThe Lean Anthology: A Practical Primer in Continual Improvement presents operations management case studies that illustrate a Lean process improvement journey. Ideal for non-engineers, adult learners, and corporate or business education settings, this book can help you and your organization understand and apply Lean practices as part of a plan for saving money, generating revenues, or freeing up resourcesparticularly in settings not traditionally associated with Lean.The stories are easy to understand, simple accounts of everyday people negotiating life. The characters observe and integrate the principles of Lean into their personal and professional lives. Each Lean case study will help you understand and apply a different approach to the relentless pursuit of the strategic elimination of waste.The stories are organized into a framework for implementing a Lean transformation called The Five Cs: Customer, Capability, Control, Coordination, and ContextTrade ReviewThis is a truly creative and engaging book. Like Goldratt’s The Goal, this book teaches the principles and concepts that form the basis for effective management of operations through the medium of stories. Learning is fun and painless and yet the lessons are deep.—Morris Cohen, Panasonic Professor of Manufacturing & Logistics, The Wharton School, University of PennsylvaniaWhat a great book—so inviting, interesting, and creative. Great practical Lean insights from a non-manufacturing point of view.—Arthur V. Hill, Associate Dean for MBA Programs and Professor of Supply Chain and Operations, University of MinnesotaGoldberg and Weiss take key business concepts and make them accessible for anyone committed to self-improvement. Their approach is simple and effective…and reminds me how much more I can do to apply Lean thinking both in and out of the office for real results!—Kevin Klau, Senior Vice President, Business Units, Hach CompanyThe Lean Anthology is full of rich nuggets of gold that can be applied to both personal and professional life. Rebecca Goldberg and Elliott Weiss combine storytelling and teaching through short vignettes that will revolutionize the reader’s thinking and lead to lasting business results bolstering your company’s competitive advantage. This pragmatic approach is certain to transform you, your team, and those around you.—Monica Barker, Director Strategic Marketing North America, AREVA, Inc.Even experienced practitioners can use The Lean Anthology to see additional applications for Lean tools. This book is comprehensive, enlightening, refreshing, and fun to read—which allows the reader to easily follow the pragmatic presentation of each Lean concept and practice.—Frederick S. Buchman, Co-Author of Balanced Scorecard Strategies for DummiesMust-reading for anyone with responsibility for or interest in any form of operations. Few managers understand and embrace the importance of continuous improvement. The challenge is to learn how to do it… this is the need this book fulfills.—Wallace Stettinius, author of Principles of General Management, The Art and Science of Getting Results Across Organizational Boundaries, and How to Plan and Execute Strategy: 24 Steps to Implement Any Corporate Strategy SuccessfullyTable of ContentsIntroduction, Acknowledgments, About the Authors, About the Artist, I Customer, II Capability, III Control, IV Coordination, V Context and Culture, Epilogue

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Book SynopsisRegulatory agencies worldwide have issued directives or such requirements for air quality standards in embryology laboratories. This practical guide reviews the application of clean room technology or controlled environments specifically suited for Assisted Reproductive Technology (ART) Units. Its comprehensive coverage includes material on airborne particles and volatile organic compounds, including basic concepts, regulation, construction, materials, certification, clinical results in humans, and more.Trade Review"Clean Room Technology in ART Clinics: A Practical Guide provides a wealth of knowledge on this important subject and is indispensable for anyone planning or running a successful ART laboratory."— Julius Hreinsson, IVF-Sweden"This book is the first of its kind and exceptionally valuable in the current regulatory environment; it provides practical know-how on implementing and improving air cleanroom systems in ART clinics; it’s richly illustrated with examples and sample forms easily adapted for the individual clinics; and written by experts from around the world that share their experiences and provided practical information about how they implemented cleanroom technology into their IVF Clinics."— Ashok Agarwal, American Center for Reproductive Medicine, USATable of ContentsThe Basics. Construction. Operation and Monitoring. Quality Management in Clean Room ART Units. Clean Room/Controlled Environment Technology in IVF: Clinical Results and New Developments. International Experience: Case-Studies.

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Book SynopsisThis new edition of a bestseller has gone through a thorough update and continues to provide a comprehensive introduction to materials and their properties. It begins by discussing ferrous and non-ferrous materials and their heat treatment and then moves on to discuss non-conventional materials. The book covers the processes of casting and jointing as well as welding. Additional topics include forming operation, cutting tool materials, solid stoke welding, the theory of metal cutting, machining operations, and design considerations in joining processes. It concludes with a new chapter on Manufacturing Tools and Workshop Applications. Table of ContentsIntroduction to Materials and their Properties. Ferrous Materials and their Heat Treatment. Nonferrous Materials and their Heat Treatment. Non conventional Materials. Introduction to Casting. Casting Processes. Design Considerations in Casting. Introduction to Joining Processes. Gas Welding Processes. Arc Welding Processes. Solid State Welding Processes. Resistance Welding Processes. Modern Welding Processes. Soldering, Brazing and Adhesive Bonding. Design Considerations in Joining Processes. Theory of Metal Cutting. Machining Operations. Cutting Tool Materials. Forming Operations. Nonconventional Machining Operations. Powder Metallurgy. Metrology. Manufacturing Tools and Workshop Applications Bibliography, Index.

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Book SynopsisMost books on manufacturing focus on production. This book is different; it describes techniques for excelling in engineering design, marketing strategies, and customer service inside a manufacturing company. Managing a successful manufacturing company in today's competitive global economy requires teamwork between the above disciplines. It is no longer enough just to be efficient on the production floor.Manufacturing companies employ hundreds and in many cases thousands of people with different skill sets, ideas, and values. Strategy + Teamwork = Great Products: Management Techniques for Manufacturing Companies explains how to mold employees from various walks of life into a cohesive and successful manufacturing team.It describes the best methods and programs to do that and includes examples that illustrate how to do so.After reading this book, you will understand how to avoid common pitfalls and steer clear of useless fads that can be destructive to yourTable of ContentsRole of the Board of Directors. Role of the CEO. Creating the Business Plan. Corporate Culture. Communications. Organization of Large Corporations. Manufacturing Strategies. Manufacturing. Quality Control. Controlling Overhead. Wage and Salary Administration. Performance Reviews. Motivation and Productivity. Benefits and Incentives. Role of Engineering. Marketing and Sales. Financial Controls. Human Resources and Training. Checklist.

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Book SynopsisTheoretical and practical interests in additive manufacturing (3D printing) are growing rapidly. Engineers and engineering companies now use 3D printing to make prototypes of products before going for full production. In an educational setting faculty, researchers, and students leverage 3D printing to enhance project-related products. Additive Manufacturing Handbook focuses on product design for the defense industry, which affects virtually every other industry. Thus, the handbook provides a wide range of benefits to all segments of business, industry, and government. Manufacturing has undergone a major advancement and technology shift in recent years. Table of ContentsAcknowledgments; Dedication; Preface; Section I: Introductory Section; Chapter 01: From Traditional Manufacturing to Additive Manufacturing; Chapter 2: A Novice’s Guide to 3D Printing Making the Process Less Magical and More Understandable; Chapter 3: Comprehensive Project Management of High End Additive Manufacturing Equipment; Chapter 4: 3D-Printing Impacts on Systems Engineering In Defense Industry; Chapter 5: 3D Printing Design Using Systems Engineering; Chapter 6: Evaluation of Existing Modeling Software; Chapter 7: Additive Manufacturing Research and Development Needs; Chapter 8: Operational Aspects and Regulatory Gaps in Additive Manufacturing; Chapter 9: Additive Manufacturing and Its Implications for Military Ethics; Chapter 10: Additive manufacturing technologies: state of the art and trends; Chapter 11: A new global approach to design for additive manufacturing; Chapter 12: A new methodological framework for design for additive manufacturing; Section II: Technical Section; Chapter 13: Development and Implementation of Metals Additive Manufacturing; Chapter 14: Selective Laser Melting (SLM) of Ni-based Superalloys - A Mechanics of Materials Review; Chapter 15: A Review on Powder Bed Fusion Technology of Metal Additive Manufacturing; Chapter 16: Additive Manufacturing of Titanium Alloys; Chapter 17: Ultrasonic Additive Manufacturing; Chapter 18: Printing Components for Reciprocating Engine Applications; Chapter 19: Developing Practical Additive Manufacturing Design Methods; Chapter 20: Optical Diagnostics for Real-Time Monitoring and Feedback Control of Metal Additive Manufacturing Processes; Chapter 21: 3D Printed Structures for Nano-Scale Research; Chapter 22: Additive Manufacturing at the Micron Scale; Chapter 23: Computer Modeling of Sol-Gel Thin Film Deposition Using Finite Element Analysis; Chapter 24: Additive Manufacturing Technology Review: From Prototyping To Production; Chapter 25: Mechanical Property Optimization of Fused Deposition Modeled Polylactic Acid Components via Design of Experiments; Chapter 26: Laser powder bed fusion additive manufacturing of metals; physics, computational, and materials challenges; Chapter 27: Calculation of laser absorption by metal powders in additive manufacturing; Chapter 28: The Accuracy and Surface Roughness of Spur Gears Processed by FDM Additive Manufacturing; Chapter 29: Surface Roughness of Electron Beam Melting Ti-6Al-4v Effect on Ultrasonic Testing; Chapter 30: Dynamic Failure Properties of Additively Manufactured Stainless Steel; Chapter 31: Fatigue Life of Selective Laser Melted and Hot Isostatically Pressed Ti-6Al-4v Absent of Surface Machining; Chapter 32: Development and Implementation of Metals Additive Manufacturing; Chapter 33: Laser powder-bed fusion additive manufacturing: physics of complex melt flow and formation mechanisms of pores, spatter, and denudation zones; Chapter 34: Measurement Science Needs for Real-time Control of Additive Manufacturing Powder Bed Fusion Processes; Chapter 35: Denudation of metal powder layers in laser powder bed fusion processes; Chapter 36: Tension-compression fatigue of an oxide/oxide ceramic composite at elevated temperature; Chapter 37: Effects of steam environment on fatigue behavior of two SiC/[SiC+Si3N4] ceramic composites at 1300°C; Section III: Application Section; Chapter 38: 3D Product Design, Evaluation, Justification, and Integration; Chapter 39: 3D Printing Rises to the Occasion: ORNL group shows how it’s done, one layer at a time; Chapter 40: 3D Printing Implications for STEM education; Chapter 41: Additive Manufacturing Applicability for United States Air Force Civil Engineer Contingency Operations; Chapter 42: Additive Manufacturing Applications for Explosive Ordnance Disposal (EOD) Using the Systems Engineering Spiral Process Model; Chapter 43: Proof-of-Concept Applications of Additive Manufacturing in Air Force Explosive Ordnance Disposal Training and Operations; Chapter 44: Wing Design Utilizing Topology Optimization and Additive Manufacturing; Chapter 45: Topology Optimization of a Penetrating Warhead; Chapter 46: Iteration Revolution: DMLS Production Applications; Chapter 47: Information Storage on Additive Manufactured Parts; Index

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Book SynopsisAlthough eliminating waste and reducing variation are essential for successful improvement initiatives, few books integrate Lean, Six Sigma, and cultural issues into a single management and improvement initiative. Filling this void, this book details a proven recipe for applying Lean, Six Sigma, and the Theory of Constraints in a manner that will maximize return on investment, cash flow, and net profits.The Success or Die Ultimatum: Saving Companies with Blended, Long-Term Improvement Formulas uses a compelling story format to guide readers through a collection of stories that illustrate best practices for finding and fixing common issues found in today's organizations. It uses in-depth case studies to illustrate a range of scenarios at a call center, pharmaceutical company, automotive parts supplier, and metals distributor and processor.Readers will learn simple techniques, such as face-to-face discussions to gather data, as well as more complex diaTable of ContentsThe Uninvited Visitors. The Consultant. The CEO. The COO. Hamish. Division Presidents. Big Picture Map. Hugh Greenlees. The Confrontation: Ronson & Ronson Metals Distribution. Next Automotive. Chuck Nothis Clarity. Independent Pharmaceuticals. Lucie Bell. Phonethics: The Call Center. Elizabeth Golden. The Project Plan. Corporate Cost Allocations Overall. The Low-Hanging Fruit: Phonethics. Initial Analysis and Morning Meetings: Next Automotive. Theory Becomes Practice: Next Automotive 3. Chuck Nothis: Curriculum Vitae. Understanding Data and Basic Statistics: Introduction to SPC. The Powder Analysis Powder Data. Hugh Comes Around? Ronson & Ronson Metal Distribution 3. Corporate Update. Corporate Cost and Strategy. Hugh Greenlees 2. Hamish 2. Commitment. Jeff Lincoln 2. Phonethics Call Center Company 3. Phonethics 4: The Diagnosis. Elizabeth Golden 2. Lucie Bell 2. Strategy Meeting with the Board.

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Book SynopsisThis book provides engineers and scientists with a single source introduction to the concepts, models, and case studies for making credible reliability assessments. It satisfies the need for thorough discussions of several fundamental subjects.Section I contains a comprehensive overview of assessing and assuring reliability that is followed by discussions of: Concept of randomness and its relationship to chaos Uses and limitations of the binomial and Poisson distributions Relationship of the chi-square method and Poisson curves Derivations and applications of the exponential, Weibull, and lognormal models Examination of the human mortality bathtub curve as a template for componentsSection II introduces the case study modeling of failure data and is followed by analyses of: 5 sets of ideal Weibull, lognormal, and normal failure data 83 sets of actual (real) failure data The intent of the modeling was Table of ContentsSelected Topics. Overview of Reliability Assessments. Concept of Random. Probability & Sampling. Reliability Functions. Reliability Model: Exponential. Reliability Models: Weibull & Lognormal. Bathtub Curves for Humans & Components. Introduction & Case Studies. Introduction to Case Study Modeling of Failure Data.

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Book SynopsisControl Harmful Emissions and Improve Work ConditionsLocal Exhaust Ventilation: Aerodynamic Processes and Calculations of Dust Emissions examines how emissions inherent to production processes in the metal, mining, chemical, and other industries can adversely affect the workplace by compromising a worker's health and/or contributing to the deterioration of equipment quality and performance. Professionals concerned with the aerodynamics of dust control ventilation, particularly at industrial plants, can greatly benefit from this book. This text considers the impact of emissions exposure to occupational safety and health and the environment, explores the practical purposes of industrial ventilation, and outlines how local exhaust ventilation can help control the emission of harmful substances in industry. The book outlines methods used for surveying currents in local exhaust ventilation systems and deals with the aerodynamicTrade Review"Properly designed and effective air pollution control and industrial ventilation systems are essential for maintaining required indoor and outdoor air quality and safe and healthy working conditions for personnel employed at numerous industries, dealing with generating, processing, or containing particulate matter. This fundamental study of complicated aerodynamics and particulate matter dynamics in industrial ventilation and air pollution control systems provides important contribution to the field of industrial ventilation and air pollution control. The results of extensive theoretical & practical studies, provided in this book, are beneficial to engineers, designing local exhaust ventilation and air pollution control systems, industrial hygienists, and students in the fields of mechanical engineering, environmental engineering, fire protection engineering, and industrial hygiene."—Vladimir Ivensky, CIH, CSP, VP, Health, Safety & Environment, Environment & Infrastructure, Amec Foster Wheeler"… an excellent summary of the theory behind the flow fields of gas-borne dust flows for local exhaust ventilation systems. … a valuable contribution to a better understanding of the theoretical fundamentals of the development of the gas-solid disperse systems . Using this new knowledge, the designer has the opportunity to apply the practical application of these fundamental equations to a wide range of industries and to design energy efficient local exhaust ventilation systems."—Prof Howard Goodfellow, Director Tenova Goodfellow, Inc, Toronto, Canada, Professor Emeritus University of TorontoTable of ContentsAERODYNAMICS OF DUST AIRFLOWS IN THE SPECTRA OF AIR EXHAUST DUCTS. Determination of the Velocity Field by Conformal Mapping Methods. Calculation of Flat Potential Flows by the Boundary Integral Equation Method. Calculation of Vortex Flows. Behavior of Dust Particles in the Suction Range. RECIRCULATION OF EJECTED AIR IN CHUTES. Specific Features of Air Ejection in a Perforated Duct with a Bypass Chamber. Air Ejection in a Porous Pipe with Linear Cross-Flow Pattern. Specific Features of Air Ejection in Elevator Handling of Grain. Measures for Reducing Aspiration Volumes in Elevator Handling of Grain. References.

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Book SynopsisThis book discusses management decision-making under accident conditions as a vehicle to confirm the importance of clear decision-making guided by a systems approach on how an organization functions related to the role of managers, operators, and the operation of the plant. The book shows how to effectively assess the reliability of an organization particularly those organizations responsible for critical infrastructure.   The authors have used Stafford Beer's cybernetic model as a basis to model the behavior and reliability of such organizations.  A series of case studies are used to draw conclusions not only how training, experience, and education can improve the strategy and response of management to reduce the probability of an economic or social disaster, but also draw attention to the fact that managers need to be made aware of the consequences of their decisions. Poor management decisions made under stress conditions can lead to the collapse of an orTable of ContentsIntroduction to Nuclear and Other HROs Safety and Economic Risk Issues. Background. Cybernetic Organizational Model: Beer’s Viable Systems Model (VSM). Introduction to Probability Risk Assessment (PRA). Case Studies of Accidents for Different Industries. Review of NRC Records on Normal, Abnormal and Accident Situations. Lessons Learned: Each of the Above Series of Accidents/Situations is Reviewed from the Point of View of Decisions Taken, by whom and When and then Related to VSM Structure. Interpretation of Beer’s Model as far as Failure in Individual Pathways between Functions Leading; Errors of Decision Making, Communication, Actions at Various Levels Within an Organization. Psychological Differences between Manager and Operators and Impact on Accident Control and Mitigation. Discussion of Simulation Techniques to Improve Training of Both Front-line Operators and Management. Approaches to Preparing Organizations to Combat Accidents. References. Appendices.

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Book SynopsisIn today's knowledge-driven global environment, fueled by an ever-increasing appetite for timely information, decision makers and senior leaders across all government agencies are seeking new ways to boost efficiencies. A Guide to Innovation Processes and Solutions in Government provides a roadmap for successful implementation of innovation for government organizations and subcontractors and suppliers working for the federal government. The book details proven tools and processes that can make significant improvements in how the federal sector handles opportunities for innovation. It introduces the authors' transformational innovation approach that is easy to implement. The N2OVATE process, selects the best innovation value-driven projects for implementation. Presenting insights that can help readers bridge the gap between the shareholder, stakeholder, and customer, the book includes descriptive examples and a case study that illustrate the applicatTable of ContentsInnovation: A Combination of Perspectives. Cultural and Environmental Influences on Innovation. Dynamic Capabilities: The Power of Innovation. Needs and Requirements: How to Initiate Sustained Successful Innovation. Organizational Assessment: Is the Organization Ready for Innovation? Organizational Diagnostics: Through the Looking Glass. Innovation Strategies: Design for Success. Selecting an Innovation Project: Projects that Add Lasting Value. Leading Innovation Project Success: From Concept to Reality. The Federal Government: 2015 and Beyond.

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Book SynopsisAssistive technologies for the old and people with disabilities is now a very active field of research. It also constitutes a very profitable market (expected to reach US $60 billion p.a. by 2018). The book covers key aspects of this important field and provides guidelines for developing assistive technologies in smart environments. The book also presents the new paradigm of open innovation used by the most prolific research teams around the world. The latest developments in the field are given. Overall this book will be a reference for researchers, practitioners and engineers.Table of ContentsAmbient Assistive Technologies: Challenges and Perspectives. Challenges in Developing Smart Homes: Human’s Perspective. Pervasive Computing and Ambient Physiological Monitoring Devices. Designing Formally Controlled Smart Home Systems, Application to People with Disabilities. Context-Aware Service Provision in Ambient Intelligence: a case study with the Tyche project. Applying Data Mining in Smart Home. Preliminary evaluation of a web interface for elder people in nursing homes. Monitoring Medication Adherence in Smart Environments in the Context of Patient Self-Management: A Knowledge-Driven Approach.

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Book SynopsisAdvanced high strength steels (AHSSs) for auto-making are primarily produced by rolling, plus heat treatment technologies if necessary. However, due to the metallurgical complexity of AHSSs, it is impossible to roll all of the AHSS grades in a rolling mill with the same rolling technology. Each of AHSSs has unique applications in vehicles, and specified rolling technologies are required to produce high quality AHSS products where they might be the best employed to meet performance demands of the automotive parts. Such background has prompted the publication of this scholarly book in the area of rolling of AHSSs with a purpose of providing readers with a valuable technical document that can be used in the research and development of AHSSs for automotive and other manufacturing industries. With contributors from USA, Germany, Poland, Italy, Spain, Austria, Australia, China, India and Iran, the book highlights the latest advances in rolling technologies of AHSSs. It focusTable of ContentsAdvanced High Strength Steels and Their Processes. A New Theory for Cold Flat Rolling. Estimation of Temperature Distribution in Flat Rolling. Cellular Automaton Modeling of the Microstructural Evolution in AHSS Hot Rolling. Thermomechanical Processing of TRIP Steels. Newly-Developed High-Manganese Fe-Mn.(Al, Si) Austenitic TWIP and TRIP Steels. Transformation-Induced Plasticity Steels and Their Hot Rolling Technologies. Hot Rolling Practice of Multiphase Steels. Hot Rolling System Design for Advanced High Strength Steels (AHSSs). Cold Rolling of TWIP Steels. Cold Rolling Practice of Martensitic Steel. Cold Rolling and Annealing of Advanced High Strength Steels. Chattering in Rolling of Advanced High Strength Steels. Hot-Dip Galvanizing of Advanced High Strength Steels. Control Model of Heat Treatment Process in the Rolling of Advanced High Strength Steels.

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Book SynopsisThis senior undergraduate level textbook is written for Advanced Manufacturing, Additive Manufacturing, as well as CAD/CAM courses. Its goal is to assist students in colleges and universities, designers, engineers, and professionals interested in using SolidWorks as the design and 3D printing tool for emerging manufacturing technology for practical applications. This textbook will bring a new dimension to SolidWorks by introducing readers to the role of SolidWorks in the relatively new manufacturing paradigm shift, known as 3D-Printing which is based on Additive Manufacturing (AM) technology.This new textbook: Features modeling of complex parts and surfaces Provides a step-by-step tutorial type approach with pictures showing how to model using SolidWorks Offers a user-Friendly approach for the design of parts, assemblies, and drawings, motion-analysis, and FEA topics Includes clarification of connections between SolidWorks and 3D-Printing baTrade Review"This book is very thorough and each section is explained very clearly. There are a number of examples in each chapter and then exercises at the end which should ensure that students continue to build on their knowledge. There will also be a link on the publisher’s website which will give access to examples for download. It is an ideal reference book for those seeking to either learn SolidWorks or advance their skills to the highest level."—David Tanner, University of Limerick, Ireland "The textbook provides an impressive coverage of the various drawing and design tools of SolidWorks. Obviously the book is an outcome of an extensive and meticulous work by an erudite in the domains of CAD and 3D printing. The extent of covered topics goes far beyond the basic SolidWorks capabilities, covering many advanced tools and features, such as finite element analysis, die design, power transmission elements, cam design, routing in piping and tubing, etc. The integration of 3D printing and SolidWorks modeling under one title offers a wider perspective to the interested readers. The author presents the content in a plain and clear, yet detailed and all-inclusive writing style. This makes the book an excellent resource for users who are just starting with SolidWorks, as well as for users who would like to extend their knowledge in SolidWorks and are in need of applying it for specific applications. By providing numerous tutorials and examples, the users are guided step-by-step through the design process in an organized manner. Exercises at the end of chapters provide ample opportunities for practicing and refining the acquired skills."— Aleksandar Vakanski, University of Idaho, USA "The book shows a comprehensive introduction to SolidWorks. The material within the text is laid out in a way that demonstrates all the essential features of SolidWorks in a clear and cogent manner. The material is organized in a way that each chapter builds on the material of the previous chapters allowing students to experience all aspects of the software. The interspersed tutorials are useful because they allow the student to apply those skills gained immediately with step by step guidance.— Stephen Holler, Fordham University, New York, USA "This book is very thorough and each section is explained very clearly. There are a number of examples in each chapter and then exercises at the end which should ensure that students continue to build on their knowledge. There will also be a link on the publisher’s website which will give access to examples for download. It is an ideal reference book for those seeking to either learn SolidWorks or advance their skills to the highest level."—David Tanner, University of Limerick, Ireland "The textbook provides an impressive coverage of the various drawing and design tools of SolidWorks. Obviously the book is an outcome of an extensive and meticulous work by an erudite in the domains of CAD and 3D printing. The extent of covered topics goes far beyond the basic SolidWorks capabilities, covering many advanced tools and features, such as finite element analysis, die design, power transmission elements, cam design, routing in piping and tubing, etc. The integration of 3D printing and SolidWorks modeling under one title offers a wider perspective to the interested readers. The author presents the content in a plain and clear, yet detailed and all-inclusive writing style. This makes the book an excellent resource for users who are just starting with SolidWorks, as well as for users who would like to extend their knowledge in SolidWorks and are in need of applying it for specific applications. By providing numerous tutorials and examples, the users are guided step-by-step through the design process in an organized manner. Exercises at the end of chapters provide ample opportunities for practicing and refining the acquired skills."— Aleksandar Vakanski, University of Idaho, USA "The book shows a comprehensive introduction to SolidWorks. The material within the text is laid out in a way that demonstrates all the essential features of SolidWorks in a clear and cogent manner. The material is organized in a way that each chapter builds on the material of the previous chapters allowing students to experience all aspects of the software. The interspersed tutorials are useful because they allow the student to apply those skills gained immediately with step by step guidance.— Stephen Holler, Fordham University, New York, USA Table of ContentsIntroduction; Geometric Construction Tools; Features; Part Modeling—CSWA Preparations; Advanced Part Modeling—CSWA Preparations; Creating Revolved, Swept, and Lofted Parts; Part Modeling with Equation-Driven Curves; Assembly Modeling—CSWA Preparations; Part and Assembly Drawings—CSWA Preparations; Reverse Engineering Using Auto Trace and FeatureWorks; Top–Down Design; Surface Modeling; Toolboxes and Design Libraries; Animation with Basic Motion; Animation with SolidWorks Motion; Rendering; Mold Design; Sheet Metal Parts—I; Sheet Metal Parts—II; Weldments; Routings in Piping and Tubing; Power Transmission Elements; Cam Design; Mechanism Design Using Blocks; Die Design; Aluminum Extrusion from Manufacturers’ Internet Websites; Geneva Wheel Mechanism; Event-Based Motion Analysis; Electrical Routing; Customized Internal and External Threads; Sustainability Design for Parts; Geometric Dimensioning and Tolerancing; Evaluating the Cost of Machined Parts; Finite Element Analysis Using SolidWorks; Overview of Additive Manufacturing; Insight Software for Fortus Production Systems; CatalystEX Software User Guide for Dimension sst 1200es; Bead Design with Orientation Considerations; Building Tall Parts Using Surround Support; Vacuum Forming; Design for Assembly Manufacturing; Design Guidelines for Advanced Build Options; Design for Functionality; Mold Tooling Using Z-Corp Spectrum 510 3D Printer

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Book SynopsisThe Global Quality Management System: Improvement Through Systems Thinking shows you how to understand and implement a global quality management system (GQMS) to achieve world-class business excellence. It illustrates the business excellence pyramid with the foundation of management systems at the system level, Lean System at the operational level, Six Sigma methodology at the tactical level, and business excellence at the strategy level.Throughout the book, the author stresses the importance of the processits identification, definition, improvement, and control using turtle diagrams and its extension to supplier, input, process, output, and customer (SIPOC) diagrams. The processes discussed include the human resource (HR) process, finance process, project management process, and the important process of improving the process. The author also includes advanced processes to comply with ISO 9001, ISO/TS 16949, and AS 9100 standards, and elaborates on manTable of ContentsHomage to Quality and Lean Six Sigma Gurus. Quality Management System as a Management Strategy. Quality Management System. Identification and Improvement of Processes. Global Quality Audit Processes. Global Quality Management System Processes. Fast Customer Response. Problem Solving. Drill Deep/Drill Wide Method for Permanent Corrective Action. Quality Operating System: The Engine That Perpetuates Continuous Improvement. Conclusion.

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Book SynopsisThis textbook presents methodologies and applications associated with multiple criteria decision analysis (MCDA), especially for those students with an interest in industrial engineering. With respect to methodology, the book covers (1) problem structuring methods; (2) methods for ranking multi-dimensional deterministic outcomes including multiattribute value theory, the analytic hierarchy process, the Technique for Order Preference by Similarity to Ideal Solution (TOPSIS), and outranking techniques; (3) goal programming,; (4) methods for describing preference structures over single and multi-dimensional probabilistic outcomes (e.g., utility functions); (5) decision trees and influence diagrams; (6) methods for determining input probability distributions for decision trees, influence diagrams, and general simulation models; and (7) the use of simulation modeling for decision analysis.This textbook also offers: Easy to follow descriptions of how to apply a wide variety Table of ContentsThe Process of Multicriteria Decision Analysis. Problem Structuring. Making Decisions under Conditions of Certainty with a Small Number of Alternatives. Multi-Objective Mathematical Programming. Probability Review. Modeling Preferences over Risky/Uncertain Outcomes. Modeling Methodologies for Generating Probabilistic Outcomes: Decision Trees and Influence Diagrams. Determining Probabilistic Inputs for Decision Models. The Use of Simulation for Decision Models

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