Description
Book SynopsisAlthough eliminating waste and reducing variation are essential for successful improvement initiatives, few books integrate Lean, Six Sigma, and cultural issues into a single management and improvement initiative. Filling this void, this book details a proven recipe for applying Lean, Six Sigma, and the Theory of Constraints in a manner that will maximize return on investment, cash flow, and net profits.
The Success or Die Ultimatum: Saving Companies with Blended, Long-Term Improvement Formulas uses a compelling story format to guide readers through a collection of stories that illustrate best practices for finding and fixing common issues found in today's organizations. It uses in-depth case studies to illustrate a range of scenarios at a call center, pharmaceutical company, automotive parts supplier, and metals distributor and processor.
Readers will learn simple techniques, such as face-to-face discussions to gather data, as well as more complex dia
Table of Contents
The Uninvited Visitors. The Consultant. The CEO. The COO. Hamish. Division Presidents. Big Picture Map. Hugh Greenlees. The Confrontation: Ronson & Ronson Metals Distribution. Next Automotive. Chuck Nothis Clarity. Independent Pharmaceuticals. Lucie Bell. Phonethics: The Call Center. Elizabeth Golden. The Project Plan. Corporate Cost Allocations Overall. The Low-Hanging Fruit: Phonethics. Initial Analysis and Morning Meetings: Next Automotive. Theory Becomes Practice: Next Automotive 3. Chuck Nothis: Curriculum Vitae. Understanding Data and Basic Statistics: Introduction to SPC. The Powder Analysis Powder Data. Hugh Comes Around? Ronson & Ronson Metal Distribution 3. Corporate Update. Corporate Cost and Strategy. Hugh Greenlees 2. Hamish 2. Commitment. Jeff Lincoln 2. Phonethics Call Center Company 3. Phonethics 4: The Diagnosis. Elizabeth Golden 2. Lucie Bell 2. Strategy Meeting with the Board.
