Business, Finance & Law Books

Book SynopsisJonathan O'Brien is the CEO of Positive Purchasing Ltd, the international procurement and negotiation consultancy and training provider. With over 27 years of experience working in purchasing, he has worked all over the world to help global organizations increase their purchasing capability through training, education and working directly with practitioners and executive teams to drive in the adoption of category management and other strategic purchasing methodologies. He is also author of Supplier Relationship Management, now in its second edition, The Buyer's Toolkit and his award-winning title Negotiation for Procurement Professionals, all published by Kogan Page.Trade Review"This book has quickly established itself as the essential reference book for category management and a practical guide for practitioners. With its thoroughness and insight, it is valuable to both the category novice and the experienced manager and should be on every senior procurement executive's bookshelf." * Peter Smith, Spend Matters *"O'Brien's ability to objectively re-evaluate his own authoritative perspective on category management - given the significant changes in procurement priorities and the widespread impact of digital technology - is impressive, and allows the reader to chart their future path from a more stategic position." * Kelly Barner, Owner, Buyers Meeting Point LLC *"This edition is a siginificant step forward. O'Brien's widely acclaimed and established exposition of category management is further complemented by rich new insight from leading practitioners into how organizations can realize an effective implemention of this approach. Another essential tool for the modern strategic procurement leader or practitioner from one of the leading authors in our community." * Philip Ideson, Managing Director, Art of Procurement *Table of Contents Chapter - 00: Introduction; Chapter - 01: Introducing category management; Chapter - 02: The principles of category management; Chapter - 03: Laying the groundwork for success; Chapter - 04: Stage 1 – Initiation; Chapter - 05: Stage 2 – Insight; Chapter - 06: Stage 3 – Innovation; Chapter - 07: Stage 4 – Implementation; Chapter - 08: Stage 5 – Improvement; Chapter - 09: Making category management happen; Chapter - 10: Guaranteeing success – Now and for the future

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Book SynopsisKathy Beevers, Chartered FCIPD, is a qualified trainer, coach and author. She runs a learning and qualifications consultancy, Lightbulb Learning Ltd, and is also the Chief External Quality Advisor (CEQA) for CIPD. Andrew Rea, Affiliate MCIPD, is a trainer, coach and facilitator with a background in management. He works with a range of organisations, creating and facilitating L&D initiatives, and has contributed to several L&D textbooks. David Hayden, Chartered FCIPD, is the L&D Digital Learning Portfolio Manager at the Chartered Institute of Personnel and Development (CIPD). He has been working with CIPD qualifications since 2007.Table of Contents Chapter - 00: How to use this book; Chapter - 01: The L&D professional; Chapter - 02: The organisational context; Chapter - 03: Identifying learning and development needs; Chapter - 04: Designing learning and development activities; Chapter - 05: Delivery - Face-to-face training and facilitation; Chapter - 06: Delivery - Using technology; Chapter - 07: Delivery - Coaching and mentoring; Chapter - 08: Delivery - Social and collaborative learning; Chapter - 09: Engaging learners; Chapter - 10: Evaluating impact;

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Book SynopsisNow in paperback, revised throughout, with a timely new chapter and titleThe original How to Connect in Business in 90 Seconds or Less received praise such as: Nick Boothman''s brilliant stroke is to guarantee that within the first 90 seconds of meeting someone you''ll be communicating like old trusted friends. But he doesn't stop there. This book shows how to turn those instant connections into long-lasting, productive business relationships.Marty Edelston, publisher, BottomLine/Personal. And: Success in business depends on effectively communicating ideas, at least as much as thinking them up, and Boothman tells us how to do that.Matthew Bishop, The Economist.Boothman''s message is central, and in this current business climate, critical: whether selling, interviewing, or motivating a team, success depends on convincing the other personand the quickest and best way to do that is through what he calls rapport by design. Using the science of Neuro-Linguistic Programming (built upon body

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Book SynopsisFocuses on the Japanese economic bureaucracy, particularly on the famous Ministry of International Trade and Industry (MITI), as the leading state actor in the economy.Trade Review"There are, unfortunately, few books on Japanese politics and economics that deserve to be widely recommended to nonspecialists from either discipline, let alone to the generally informed public. Happily, Chalmers Johnson's excellent study is one of those rare gems that will demand attention from wide audiences. It is a sparkling addition to scholarship and literacy."—T. J. Pempel, Political Science Quarterly"Johnson's penetrating institutional analysis—full of sideswipes against cultural explanations—stimulated generations of research into the variations among capitalist systems, in Asia and beyond."—Andrew J. Nathan, Foreign AffairsTable of Contents1. The Japanese 'miracle' 2. The economic bureaucracy 3. The rise of industrial policy 4. Economic general staff 5. From the ministry of munitions to MITI 6. The institutions of high-speed growth 7. Administrative guidance 8. Internationalization 9. A Japanese model? Appendixes Notes Bibliography Index.

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Book SynopsisFocuses on representations of capitalism and their political effects. This edition includes an introduction in which the authors address critical responses to "The End of Capitalism" and outlines the economic research and activism they have been engaged in since the book was first published.Trade Review"Paralyzing problems are banished by this dazzlingly lucid, creative, and practical rethinking of class and economic transformation." - Meaghan Morris, Lingnan University, Hong Kong "Profoundly imaginative." - Eve Kosofsky Sedgwick, City University of New York "Filled with insights, it is clearly written and well supported with good examples of actual, deconstructive practices." - International Journal of Urban and Regional Research"

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Book SynopsisTrade Review"Take Back the Economy is the single most farsighted and practical work enlightening us on the path to a steady transition toward a genuine postcapitalist world. It is based on the presupposition that reorienting the economy means much more than the control of production—it means reinventing ourselves, our communities, and our world in profound ways. Out of this act of ‘reframing’ there emerges a novel understanding of work, enterprise, market, property, even finance. In this wonderful new work in the tradition of Gibson-Graham, students, activists, movements, and communities will find a toolkit for ethical and effective action any time, any place."—Arturo Escobar, University of North Carolina, Chapel Hill"Take Back the Economy is a valuable, engaged accessible and very clear addition to the Community Economics Collective oeuvre, and I hope it will be read widely and--more importantly--change the world."—Antipode"Readable, practical, radical."—Sociology"A most exquisitely conducted study into the not-for-profit or other side of organisations. It impressively shows that ‘another world’ is not only possible but already here."—Organization"Beneficial for the use of individuals looking to alter their environmental or economic impact, students interested in administration or economics, or researchers and planners seeking alternatives for their communities."—Journal of Appalachian StudiesTable of ContentsContentsAcknowledgmentsTake Back the Economy: Why Now?1. Reframing the Economy, Reframing Ourselves2. Take Back Work: Surviving Well3. Take Back Business: Distributing Surplus4. Take Back the Market: Encountering Others5. Take Back Property: Commoning6. Take Back Finance: Investing in FuturesAny Time, Any Place . . . NotesIndex

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Book SynopsisWho needs investors? More than two generations ago, the venture capital community VCs, business angels, incubators and others convinced the entrepreneurial world that writing business plans and raising venture capital constituted the twin centerpieces of entrepreneurial endeavor. They did so for good reasons: the sometimes astonishing returns they''ve delivered to their investors and the astonishingly large companies that their ecosystem has created. But the vast majority of fast-growing companies never take any venture capital. So where does the money come from to start and grow their companies? From a much more agreeable and hospitable source, their customers. That''s exactly what Michael Dell, Bill Gates and Banana Republic''s Mel and Patricia Ziegler did to get their companies up and running and turn them into iconic brands. In The Customer Funded Business, best-selling author John Mullins uncovers five novel approaches that scrappy and innoTrade Reviewthere s inspiration aplenty for entrepreneurs looking to do things their own way. (Elite Business, August 2014) Mullins is a good corporate storyteller, which is what makes this book an engaging read. (Financial Times, August 2014) A truly different, but comprehensive way of looking at the issue of funding, this book will set the idea juices flowing. (Talk Business, September 2014) No matter what sort of business you re actually contemplating starting, this is a book you want to read. (Entrepreneur Middle East, September 2014) ..a great book that any aspiring entrepreneur should read. What is says is such good common sense that it s amazing it took so long to be written. (The Telegraph, December 2014)Table of ContentsWhy This Book? xv 1 Craving Crowdfunding? Pandering to VCs? Groveling to Your CFO?: The Magic of Traction and the Customer-Funded Revolution 1 2 Customer-Funded Models: Mirage or Mind-Set? Old or New? 39 3 Buyers and Sellers, but Not Your Goods: Matchmaker Models 70 4 Ask for the Cash: Pay-in-Advance Models 98 5 Recurring Revenue: Subscription and SaaS Models 125 6 Sell Less, Earn More: Scarcity and Flash Sales Models 153 7 Build It for One, Then Sell It to All: Service-to-Product Models 177 8 Make It Happen: Put a Customer-Funded Model to Work in Your Business 205 Acknowledgments 239 Notes 243 About the Research 267 About the Author 271 Index 273

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Book SynopsisTable of ContentsPreface to Anniversary Edition xi Foreword to Original Edition xv Foreword to the Anniversary Edition xix Introduction xxi It All Starts with Saving 1 I. Save 3 First Do No Harm 5 Start Saving Early: Time is Money 6 The Amazing Rule of 72 7 Savvy Savings 11 Small Savings Tips 14 Big Ways to Save 15 Let the Government Help You Save 17 Own Your Home 18 How Do I Catch Up? 19 II. Index 23 Nobody Knows More Than the Market 24 The Index Fund Solution 27 Don’t Some Beat the Market? 29 Index Bonds 33 Index Internationally 34 Index Funds Have Big Advantages 36 One Warning 37 Confession 39 III. Diversify 41 Diversify Across Asset Classes 43 Diversify Across Markets 46 Diversify Over Time 47 Rebalance 51 IV. Avoid Blunders 57 Overconfidence 59 Beware of Mr. Market 61 The Penalty of Timing 65 More Mistakes 66 Minimize Costs 67 V. Keep It Simple 71 Review of Basic Rules 72 Asset Allocation 79 Asset Allocation Ranges 81 Investing in Retirement 85 Getting Specific 86 VI. Timeless Lessons for Troubled Times 95 Volatility and Dollar-Cost Averaging 97 Diversification is Still a Time-Honored Strategy to Reduce Risk 99 Rebalancing 101 Diversification and Rebalancing Together 103 Index at Least the Core of Your Portfolio 104 Fine-Tuning a Bond Diversification Strategy 107 A Final Thought 111 A Super Simple Summary: KISS Investing 113 Appendix: Save on Taxes Legally 115 Individual Retirement Accounts (IRAs) 115 Roth IRAs 117 Pension Plans 118 Tax-Advantaged Saving for Education 120 Recommended Reading 123 Acknowledgments 125 About the Authors 127 Index 129

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Book SynopsisTable of ContentsIntroduction 1 About This Book 2 Foolish Assumptions 2 Icons Used in This Book 3 Beyond the Book 4 Where to Go from Here 4 Part 1: Getting Started With Project Management 7 Chapter 1: Project Management: The Key to Achieving Results 9 Determining What Makes a Project a Project 10 Understanding the three main components that define a project 11 Recognizing the diversity of projects 12 Describing the four phases of a project life cycle 14 Adopting a Principled Approach to Project Management 16 Starting with stewardship and leadership 17 Continuing with team and stakeholders 18 Delivering value and quality 19 Handling complexity, opportunities, and threats 20 Exhibiting adaptability and resilience 22 Thinking holistically and enabling change 23 What Happened to Process Groups and Knowledge Areas? 25 Do You Have What It Takes to Be an Effective Project Manager? 26 Questions 27 Answer key 27 Relating This Chapter to the PMP Exam and PMBOK 7 28 Chapter 2: I’m a Project Manager! Now What? 31 Knowing the Project Manager’s Role 31 Looking at the project manager’s tasks 32 Staving off excuses for not following a structured project management approach 32 Avoiding shortcuts 33 Staying aware of other potential challenges 35 Aligning with the Four Values that Comprise the Code of Ethics 36 The price of greatness is responsibility 36 R-e-s-p-e-c-t, find out what it means to your project 37 Maintaining fairness 37 Honesty is the best policy 38 Relating This Chapter to the PMP Exam and PMBOK 7 39 Chapter 3: Beginning the Journey: The Genesis of a Project 41 Gathering Ideas for Projects 42 Looking at information sources for potential projects 43 Proposing a project in a business case 43 Developing the Project Charter 45 Performing a cost-benefit analysis 46 Conducting a feasibility study 48 Generating documents during the development of the project charter 49 Deciding Which Projects to Move to the Second Phase of Their Life Cycle 50 Tailoring Your Delivery Approach 51 For the organization 52 For the project 53 Identifying the Models, Methods, and Artifacts to Use 54 Relating This Chapter to the PMP Exam and PMBOK 7 60 Chapter 4: Knowing Your Project’s Stakeholders: Involving the Right People 63 Understanding Your Project’s Stakeholders 64 Developing a Stakeholder Register 64 Starting your stakeholder register 65 Ensuring your stakeholder register is complete and up-to-date 70 Using a stakeholder register template 71 Determining Whether Stakeholders Are Drivers, Supporters, or Observers 73 Deciding when to involve your stakeholders 75 Using different methods to involve your stakeholders 78 Making the most of your stakeholders’ involvement 78 Displaying Your Stakeholder Register 79 Confirming Your Stakeholders’ Authority 80 Assessing Your Stakeholders’ Power and Interest 82 Relating This Chapter to the PMP Exam and PMBOK 7 84 Chapter 5: Clarifying What You’re Trying to Accomplish — And Why 85 Defining Your Project with a Scope Statement 86 Looking at the Big Picture: Explaining the Need for Your Project 90 Figuring out why you’re doing the project 90 Drawing the line: Where your project starts and stops 100 Stating your project’s objectives 101 Marking Boundaries: Project Constraints 106 Working within limitations 106 Dealing with needs 109 Facing the Unknowns When Planning: Documenting Your Assumptions 109 Presenting Your Scope Statement in a Clear and Concise Document 110 Relating This Chapter to the PMP Exam and PMBOK 7 111 Chapter 6: Developing Your Game Plan: Getting from Here to There 113 Divide and Conquer: Breaking Your Project into Manageable Chunks 114 Thinking in detail 114 Identifying necessary project work with a work breakdown structure 116 Dealing with special situations 124 Creating and Displaying Your Work Breakdown Structure 127 Considering different schemes to create your WBS hierarchy 128 Using one of two approaches to develop your WBS 129 Categorizing your project’s work 130 Labeling your WBS entries 132 Displaying your WBS in different formats 133 Improving the quality of your WBS 136 Using templates 137 Identifying Risks While Detailing Your Work 138 Documenting What You Need to Know about Your Planned Project Work 140 Relating This Chapter to the PMP Exam and PMBOK 7 141 Part 2: Planning Time: Determining When and How Much 143 Chapter 7: You Want This Project Done When? 145 Picture This: Illustrating a Work Plan with a Network Diagram 146 Defining a network diagram’s elements 146 Drawing a network diagram 148 Analyzing a Network Diagram 149 Reading a network diagram 150 Interpreting a network diagram 151 Working with Your Project’s Network Diagram 156 Determining precedence 156 Using a network diagram to analyze a simple example 160 Developing Your Project’s Schedule 164 Taking the first steps 165 Avoiding the pitfall of backing in to your schedule 166 Meeting an established time constraint 167 Applying different strategies to arrive at your picnic in less time 167 Estimating Activity Duration 172 Determining the underlying factors 173 Considering resource characteristics 174 Improving activity duration estimates 174 Displaying Your Project’s Schedule 176 Relating This Chapter to the PMP Exam and PMBOK 7 179 Chapter 8: Establishing Whom You Need, How Much of Their Time, and When 181 Getting the Information You Need to Match People to Tasks 182 Deciding what skills and knowledge team members must have 183 Representing team members’ skills, knowledge, and interests in a skills matrix 187 Estimating Needed Commitment 189 Using a human resources matrix 189 Identifying needed personnel in a human resources matrix 191 Estimating required work effort 192 Factoring productivity, efficiency, and availability into work-effort estimates 193 Reflecting efficiency when you use historical data 194 Accounting for efficiency in personal work-effort estimates 196 Ensuring Your Project Team Members Can Meet Their Resource Commitments 198 Planning your initial allocations 198 Resolving potential resource overloads 200 Coordinating assignments across multiple projects 202 Relating This Chapter to the PMP Exam and PMBOK 7 205 Chapter 9: Planning for Other Resources and Developing the Budget 207 Determining Non-Personnel Resource Needs 208 Making Sense of the Dollars: Project Costs and Budgets 210 Looking at different types of project costs 210 Recognizing the three stages of a project budget 212 Refining your budget as your project progresses 213 Determining project costs for a detailed budget estimate 215 Relating This Chapter to the PMP Exam and PMBOK 7 219 Chapter 10: Venturing into the Unknown: Dealing with Risk 221 Defining Risk and Risk Management 222 Focusing on Risk Factors and Risks 223 Recognizing risk factors 224 Identifying risks 226 Assessing Risks: Probability and Consequences 229 Gauging the likelihood of a risk 230 Estimating the extent of the consequences 232 Getting Everything under Control: Managing Risk 234 Choosing the risks you want to manage 235 Developing a risk management strategy 236 Communicating about risks 237 Preparing a Risk Management Plan 239 Relating This Chapter to the PMP Exam and PMBOK 7 240 Part 3: Group Work: Putting Your Team Together 243 Chapter 11: Aligning the Key Players for Your Project 245 Defining Three Organizational Environments 246 The functional structure 246 The projectized structure 248 The matrix structure 250 Recognizing the Key Players in a Matrix Environment 253 The project manager 253 Project team members 255 Functional managers 255 The project owner 256 The project sponsor 256 Upper management 257 Working Successfully in a Matrix Environment 258 Creating and continually reinforcing a team identity 258 Getting team member commitment 259 Eliciting support from other people in the environment 259 Heading off common problems before they arise 260 Relating This Chapter to the PMP Exam and PMBOK 7 261 Chapter 12: Defining Team Members’ Roles and Responsibilities 263 Outlining the Key Roles 264 Distinguishing authority, responsibility, and accountability 264 Understanding the difference between authority and responsibility 265 Making Project Assignments 265 Delving into delegation 266 Sharing responsibility 271 Holding people accountable — even when they don’t report to you 272 Picture This: Depicting Roles with a Responsibility Assignment Matrix 276 Introducing the elements of a RAM 277 Reading a RAM 278 Developing a RAM 280 Ensuring your RAM is accurate 281 Dealing with Micromanagement 284 Realizing why a person micromanages 284 Gaining a micromanager’s trust 285 Working well with a micromanager 286 Relating This Chapter to the PMP Exam and PMBOK 7 286 Chapter 13: Starting Your Project Team Off on the Right Foot 287 Finalizing Your Project’s Participants 288 Are you in? Confirming your team members’ participation 288 Assuring that others are on board 291 Filling in the blanks 292 Developing Your Team 293 Reviewing the approved project plan 294 Developing team and individual goals 295 Specifying team member roles 295 Defining your team’s operating processes 296 Supporting the development of team member relationships 297 Resolving conflicts 297 All together now: Helping your team become a smooth-functioning unit 300 Laying the Groundwork for Controlling Your Project 303 Selecting and preparing your tracking systems 303 Establishing schedules for reports and meetings 304 Setting your project’s baseline 305 Hear Ye, Hear Ye! Announcing Your Project 305 Setting the Stage for Your Project Retrospective 306 Relating This Chapter to the PMP Exam and PMBOK 7 306 Part 4: Steering the Ship: Managing Your Project to Success 309 Chapter 14: Tracking Progress and Maintaining Control 311 Holding On to the Reins: Monitoring and Controlling 312 Establishing Project Management Information Systems 314 The clock’s ticking: Monitoring schedule performance 315 All in a day’s work: Monitoring work effort 322 Follow the money: Monitoring expenditures 327 Putting Your Control Process into Action 330 Heading off problems before they occur 330 Formalizing your control process 331 Identifying possible causes of delays and variances 333 Identifying possible corrective actions 334 Getting back on track: Rebaselining 334 Reacting Responsibly When Changes Are Requested 335 Responding to change requests 336 Creeping away from scope creep 337 Relating This Chapter to the PMP Exam and PMBOK 7 338 Chapter 15: Keeping Everyone Informed 339 I Meant What I Said and I Said What I Meant: Successful Communication Basics 340 Breaking down the communication process 341 Distinguishing one-way and two-way communication 341 Can you hear me now? Listening actively 342 Choosing the Appropriate Medium for Project Communication 344 Just the facts: Written reports 345 Moving it along: Meetings that work 346 Preparing a Written Project Progress Report 350 Making a list (of names) and checking it twice 350 Knowing what’s hot (and what’s not) in your report 351 Earning a Pulitzer, or at least writing an interesting report 352 Holding Key Project Meetings 355 Regularly scheduled team meetings 356 Ad hoc team meetings 357 Executive leadership progress reviews 357 Preparing a Project Communications Management Plan 358 Relating This Chapter to the PMP Exam and PMBOK 7 359 Chapter 16: Encouraging Peak Performance by Providing Effective Leadership 361 Exploring the Differences between Leadership and Management 362 Recognizing the Traits People Look for in a Leader 363 Developing Personal Power and Influence 365 Understanding why people do what you ask 365 Establishing the bases of your power 367 You Can Do It! Creating and Sustaining Team Member Motivation 368 Increasing commitment by clarifying your project’s benefits 369 Encouraging persistence by demonstrating project feasibility 370 Letting people know how they’re doing 371 Providing rewards for work well done 372 Leading a Diverse, Equitable, and Inclusive Project Team 373 Diversity is an asset worthy of inclusion 374 Equity is a choice – choose it 375 Relating This Chapter to the PMP Exam and PMBOK 7 375 Chapter 17: Bringing Your Project to Closure 377 Staying the Course to Completion 378 Planning ahead for your project’s closure 379 Updating your initial closure plans when you’re ready to wind down the project 380 Charging up your team for the sprint to the finish line 380 Handling Administrative Issues 381 Providing a Smooth Transition for Team Members 381 Surveying the Results: The Project Retrospective Evaluation 384 Preparing for the evaluation throughout the project 384 Setting the stage for the evaluation meeting 386 Conducting the evaluation meeting 387 Following up on the evaluation 389 Relating This Chapter to the PMP Exam and PMBOK 7 389 Part 5: Taking Your Project Management to the Next Level 391 Chapter 18: Using Newer Methods and Resources to Enhance Your Project Management 393 Taking a Look at the Agile Approach to Project Management 394 Understanding what drives the Agile approach 394 Taking a look at the elements of Agile when implemented through Scrum 396 Comparing the Agile and traditional (Waterfall) approaches 397 Using Computer Software Effectively 398 Looking at your software options 399 Helping your software perform at its best 404 Introducing project management software into your organization 406 Using Social Media to Enhance Project Management 407 Defining social media 408 Exploring how social media can support your project planning and performance 409 Using social media to support your project communications 411 Relating This Chapter to the PMP Exam and PMBOK 7 412 Chapter 19: Monitoring Project Performance with Earned Value Management 413 Defining Earned Value Management 414 Getting to know EVM terms and formulas 414 Looking at a simple example 418 Determining the reasons for observed variances 420 The How-To: Applying Earned Value Management to Your Project 421 Determining a Task’s Earned Value 425 Relating This Chapter to the PMP Exam and PMBOK 7 429 Part 6: The Part of Tens 431 Chapter 20: Ten Questions to Ask Yourself as You Plan Your Project 433 What’s the Purpose of Your Project? 433 Whom Do You Need to Involve? 434 What Results Will You Produce? 434 What Constraints Must You Satisfy? 435 What Assumptions Are You Making? 435 What Work Has to Be Done? 435 When Does Each Activity Start and End? 436 Who Will Perform the Project Work? 436 What Other Resources Do You Need? 437 What Can Go Wrong? 437 Chapter 21: Ten Tips for Being a Better Project Manager 439 Be a “Why” Person 439 Be a “Can Do” Person 440 Think about the Big Picture 440 Think in Detail 440 Assume Cautiously 440 View People as Allies, Not Adversaries 441 Mean What You Say and Say What You Mean 441 Respect Other People 441 Acknowledge Good Performance 442 Be a Manager and a Leader 442 Appendix: Combining the Techniques Into Smooth-Flowing Processes 443 Index 449

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Book SynopsisTable of ContentsIntroduction 1 Book 1: Getting Started with Investing 5 Chapter 1: Exploring Your Investment Choices 7 Chapter 2: Weighing Risks and Returns 17 Chapter 3: The Workings of Stock and Bond Markets 37 Book 2: Investing in Your 20s and 30s 49 Chapter 1: Using Investments to Accomplish Your Goals 51 Chapter 2: Minimizing Your Taxes When Investing 61 Chapter 3: Laying Out Your Financial Plans 71 Chapter 4: Starting Out with Bank and Credit Union Accounts 85 Book 3: Checking Out Stock Investing 97 Chapter 1: Gathering Information on Stocks 99 Chapter 2: Investing for Long-Term Growth 117 Chapter 3: Investing for Income and Cash Flow 127 Chapter 4: Using Basic Accounting to Choose Winning Stocks 141 Book 4: Looking at Bond Investing 159 Chapter 1: Bond Fundamentals 161 Chapter 2: All about the Interest 177 Chapter 3: Checking Out Types of Bonds 197 Chapter 4: Investing (Carefully!) in Individual Bonds 213 Chapter 5: Picking a Bond Fund That Will Serve You for Life 225 Book 5: Moving on to Mutual Funds and Exchange-Traded Funds 233 Chapter 1: Considering Mutual Funds’ Pros and Cons 235 Chapter 2: Finding the Best Mutual Funds 251 Chapter 3: Buying Mutual Funds from the Best Firms 267 Chapter 4: What the Heck Is an ETF, Anyway? 279 Chapter 5: Risk Control, Diversification, and Other Things to Know about ETFs 301 Book 6: Investing Online 313 Chapter 1: Getting Ready for Online Investing 315 Chapter 2: Getting Your Device Ready for Online Investing 325 Chapter 3: Connecting with an Online Broker 347 Chapter 4: Entering and Executing Trades 371 Book 7: Introducing Fundamental Analysis 383 Chapter 1: Understanding Fundamental Analysis 385 Chapter 2: Getting Up to Speed with Fundamental Analysis 395 Chapter 3: Gaining an Edge with Fundamental Analysis 413 Chapter 4: Getting Your Hands on Fundamental Data 431 Book 8: Investing in Real Estate 449 Chapter 1: Evaluating Real Estate as an Investment 451 Chapter 2: Covering Common Real Estate Investments 469 Chapter 3: Identifying Sources of Capital 489 Chapter 4: Location, Location, Value 497 Book 9: Investing in Trends 527 Chapter 1: Taking the Nickel Tour of Cannabis Investing 529 Chapter 2: The Political, Cultural, and Regulatory Landscape of Cannabis Investing 545 Chapter 3: What Is a Cryptocurrency? 563 Chapter 4: How Cryptocurrencies Work 573 Chapter 5: Entering the World of ESG Investing 585 Index 601 ntroduction 1 Book 1: Getting Started with Investing 5 Chapter 1: Exploring Your Investment Choices 7 Chapter 2: Weighing Risks and Returns 17 Chapter 3: The Workings of Stock and Bond Markets 37 Book 2: Investing in Your 20s and 30s 49 Chapter 1: Using Investments to Accomplish Your Goals 51 Chapter 2: Minimizing Your Taxes When Investing 61 Chapter 3: Laying Out Your Financial Plans 71 Chapter 4: Starting Out with Bank and Credit Union Accounts 85 Book 3: Checking Out Stock Investing 97 Chapter 1: Gathering Information on Stocks 99 Chapter 2: Investing for Long-Term Growth 117 Chapter 3: Investing for Income and Cash Flow 127 Chapter 4: Using Basic Accounting to Choose Winning Stocks 141 Book 4: Looking at Bond Investing 159 Chapter 1: Bond Fundamentals 161 Chapter 2: All about the Interest 177 Chapter 3: Checking Out Types of Bonds 197 Chapter 4: Investing (Carefully!) in Individual Bonds 213 Chapter 5: Picking a Bond Fund That Will Serve You for Life 225 Book 5: Moving on to Mutual Funds and Exchange-Traded Funds 233 Chapter 1: Considering Mutual Funds’ Pros and Cons 235 Chapter 2: Finding the Best Mutual Funds 251 Chapter 3: Buying Mutual Funds from the Best Firms 267 Chapter 4: What the Heck Is an ETF, Anyway? 279 Chapter 5: Risk Control, Diversification, and Other Things to Know about ETFs 301 Book 6: Investing Online 313 Chapter 1: Getting Ready for Online Investing 315 Chapter 2: Getting Your Device Ready for Online Investing 325 Chapter 3: Connecting with an Online Broker 347 Chapter 4: Entering and Executing Trades 371 Book 7: Introducing Fundamental Analysis 383 Chapter 1: Understanding Fundamental Analysis 385 Chapter 2: Getting Up to Speed with Fundamental Analysis 395 Chapter 3: Gaining an Edge with Fundamental Analysis 413 Chapter 4: Getting Your Hands on Fundamental Data 431 Book 8: Investing in Real Estate 449 Chapter 1: Evaluating Real Estate as an Investment 451 Chapter 2: Covering Common Real Estate Investments 469 Chapter 3: Identifying Sources of Capital 489 Chapter 4: Location, Location, Value 497 Book 9: Investing in Trends 527 Chapter 1: Taking the Nickel Tour of Cannabis Investing 529 Chapter 2: The Political, Cultural, and Regulatory Landscape of Cannabis Investing 545 Chapter 3: What Is a Cryptocurrency? 563 Chapter 4: How Cryptocurrencies Work 573 Chapter 5: Entering the World of ESG Investing 585 Index 601 ntroduction 1 Book 1: Getting Started with Investing 5 Chapter 1: Exploring Your Investment Choices 7 Chapter 2: Weighing Risks and Returns 17 Chapter 3: The Workings of Stock and Bond Markets 37 Book 2: Investing in Your 20s and 30s 49 Chapter 1: Using Investments to Accomplish Your Goals 51 Chapter 2: Minimizing Your Taxes When Investing 61 Chapter 3: Laying Out Your Financial Plans 71 Chapter 4: Starting Out with Bank and Credit Union Accounts 85 Book 3: Checking Out Stock Investing 97 Chapter 1: Gathering Information on Stocks 99 Chapter 2: Investing for Long-Term Growth 117 Chapter 3: Investing for Income and Cash Flow 127 Chapter 4: Using Basic Accounting to Choose Winning Stocks 141 Book 4: Looking at Bond Investing 159 Chapter 1: Bond Fundamentals 161 Chapter 2: All about the Interest 177 Chapter 3: Checking Out Types of Bonds 197 Chapter 4: Investing (Carefully!) in Individual Bonds 213 Chapter 5: Picking a Bond Fund That Will Serve You for Life 225 Book 5: Moving on to Mutual Funds and Exchange-Traded Funds 233 Chapter 1: Considering Mutual Funds’ Pros and Cons 235 Chapter 2: Finding the Best Mutual Funds 251 Chapter 3: Buying Mutual Funds from the Best Firms 267 Chapter 4: What the Heck Is an ETF, Anyway? 279 Chapter 5: Risk Control, Diversification, and Other Things to Know about ETFs 301 Book 6: Investing Online 313 Chapter 1: Getting Ready for Online Investing 315 Chapter 2: Getting Your Device Ready for Online Investing 325 Chapter 3: Connecting with an Online Broker 347 Chapter 4: Entering and Executing Trades 371 Book 7: Introducing Fundamental Analysis 383 Chapter 1: Understanding Fundamental Analysis 385 Chapter 2: Getting Up to Speed with Fundamental Analysis 395 Chapter 3: Gaining an Edge with Fundamental Analysis 413 Chapter 4: Getting Your Hands on Fundamental Data 431 Book 8: Investing in Real Estate 449 Chapter 1: Evaluating Real Estate as an Investment 451 Chapter 2: Covering Common Real Estate Investments 469 Chapter 3: Identifying Sources of Capital 489 Chapter 4: Location, Location, Value 497 Book 9: Investing in Trends 527 Chapter 1: Taking the Nickel Tour of Cannabis Investing 529 Chapter 2: The Political, Cultural, and Regulatory Landscape of Cannabis Investing 545 Chapter 3: What Is a Cryptocurrency? 563 Chapter 4: How Cryptocurrencies Work 573 Chapter 5: Entering the World of ESG Investing 585 Index 601 ntroduction 1 Book 1: Getting Started with Investing 5 Chapter 1: Exploring Your Investment Choices 7 Chapter 2: Weighing Risks and Returns 17 Chapter 3: The Workings of Stock and Bond Markets 37 Book 2: Investing in Your 20s and 30s 49 Chapter 1: Using Investments to Accomplish Your Goals 51 Chapter 2: Minimizing Your Taxes When Investing 61 Chapter 3: Laying Out Your Financial Plans 71 Chapter 4: Starting Out with Bank and Credit Union Accounts 85 Book 3: Checking Out Stock Investing 97 Chapter 1: Gathering Information on Stocks 99 Chapter 2: Investing for Long-Term Growth 117 Chapter 3: Investing for Income and Cash Flow 127 Chapter 4: Using Basic Accounting to Choose Winning Stocks 141 Book 4: Looking at Bond Investing 159 Chapter 1: Bond Fundamentals 161 Chapter 2: All about the Interest 177 Chapter 3: Checking Out Types of Bonds 197 Chapter 4: Investing (Carefully!) in Individual Bonds 213 Chapter 5: Picking a Bond Fund That Will Serve You for Life 225 Book 5: Moving on to Mutual Funds and Exchange-Traded Funds 233 Chapter 1: Considering Mutual Funds’ Pros and Cons 235 Chapter 2: Finding the Best Mutual Funds 251 Chapter 3: Buying Mutual Funds from the Best Firms 267 Chapter 4: What the Heck Is an ETF, Anyway? 279 Chapter 5: Risk Control, Diversification, and Other Things to Know about ETFs 301 Book 6: Investing Online 313 Chapter 1: Getting Ready for Online Investing 315 Chapter 2: Getting Your Device Ready for Online Investing 325 Chapter 3: Connecting with an Online Broker 347 Chapter 4: Entering and Executing Trades 371 Book 7: Introducing Fundamental Analysis 383 Chapter 1: Understanding Fundamental Analysis 385 Chapter 2: Getting Up to Speed with Fundamental Analysis 395 Chapter 3: Gaining an Edge with Fundamental Analysis 413 Chapter 4: Getting Your Hands on Fundamental Data 431 Book 8: Investing in Real Estate 449 Chapter 1: Evaluating Real Estate as an Investment 451 Chapter 2: Covering Common Real Estate Investments 469 Chapter 3: Identifying Sources of Capital 489 Chapter 4: Location, Location, Value 497 Book 9: Investing in Trends 527 Chapter 1: Taking the Nickel Tour of Cannabis Investing 529 Chapter 2: The Political, Cultural, and Regulatory Landscape of Cannabis Investing 545 Chapter 3: What Is a Cryptocurrency? 563 Chapter 4: How Cryptocurrencies Work 573 Chapter 5: Entering the World of ESG Investing 585 Index 601

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Book SynopsisAbout our author Dr. James Gerber taught Economics at San Diego State University for more than 3 decades. In addition to his role in the Economics Department, at different times he served as the Director of the university's National Resource Center for Latin American Studies and as the Director of the International Business Program. In 2008 he co-authored the economic history Fifty Years of Change on the US-Mexico Border and his most recent book, A Great Deal of Ruin: Financial Crises since 1929 was published in 2019. His current research is primarily focused on the history of US-Mexico economic relations. He has been a visiting professor in universities in Canada and Mexico.Table of ContentsPART 1: INTRODUCTION AND INSTITUTIONS An Introduction to the World Economy International Economic Institutions Since World War II PART 2: INTERNATIONAL TRADE Comparative Advantage and the Gains from Trade Comparative Advantage and Factor Endowments Beyond Comparative Advantage The Theory of Tariffs and Quotas Commercial Policy International Trade and Labor and Environmental Standards PART 3: INTERNATIONAL FINANCE Trade and the Balance of Payments Exchange Rates and Exchange Rate Systems An Introduction to Open Economy Macroeconomics International Financial Crises PART 4: REGIONAL ISSUES IN THE GLOBAL ECONOMY The United States in the World Economy The European Union: Many Markets into One Trade and Policy Reform in Latin America Export-Oriented Growth in East Asia China and India in the World Economy

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Book SynopsisBev Burgess is founder and Managing Principal at Inflexion Group, which delivers thought leadership, consulting and training to companies on account-based growth. She has held senior marketing roles at British Gas, Epson and Fujitsu and headed ITSMA's global Account-Based Marketing (ABM) practice and European business. Based near London, UK, she is also the author of Account-Based Growth and Executive Engagement Strategies, both published by Kogan Page.Dave Munn, based in Massachusetts, US, is a recognized thought leader in B2B services and solutions marketing. As President and CEO of ITSMA, he has led the way in defining and inspiring excellence within the ITSMA global community. Dave helped pioneer the discipline of Account-Based Marketing (ABM) in the early 2000s and is co-author of the first and second edition of, A Practitioner's Guide to Account-Based Marketing.Trade Review"Bev Burgess and Dave Munn have humbly titled this work A Practitioner's Guide to Account-Based Marketing, but it might be better called The Account-Based Marketing (ABM) Bible, such is their pre-eminence and knowledge of this topic. It is a must-use reference for anyone serious about leading or being part of a successful ABM team, and given client expectations around account-level marketing engagement, it should also be considered critical for every B2B marketer." * John Gallagher, CMO, IBM Services *"At Accenture, the fundamental principles of ABM have been a strategic reality for a long time. We understood the critical need to ensure marketing and account teams align to deliver client value. This book is a brilliant exposition on why, how and when to do it. It truly is essential reading." * Stephanie Winters McConnell, Managing Director – Marketing, Strategic Accounts and Global Sales, Accenture *"ABM puts the customer at the heart of your marketing strategy. This excellent book explains how to build and scale an ABM programme that is right for your business and gives a step-by-step guide to creating integrated plans that deliver great business outcomes for you and your customers." * Tim Yeaton, Executive Vice President and Chief Marketing Officer, Red Hat *"As this valuable book emphasizes, the alignment of key account management and ABM brings exceptional competitive value by ensuring that strong customer relationships are at the heart of strategic philosophy and operational focus. This book is a step-by-step guide to not just getting it right but persuading everyone why this approach is so critical to success." * Geoff Quinn, Director, Key Account Management Center of Excellence, Pfizer Biopharmaceuticals Group *"If you are looking for guidance on how to create an effective B2B marketing strategy to build deeper and mutually valuable relationships with customers, buy this book." * Jon Geldart, Director General, Institute of Directors *"This book shows in clear steps how all B2B businesses can benefit from taking an outside-in approach to engaging with their most important clients. If you want to take a focused and cost-effective approach to accelerate your organic growth, then read this book." * David Sharp, CEO, International Workplace *"ABM has come such a long way in such a short space of time, but Bev Burgess remains its biggest and best advocate and evangelist. She has been pivotal in its development to date, and without a doubt, will be the centre of how it continues to evolve (in an accelerated way) into the future. If you only ever read one book about ABM, make sure it's this one." * Joel Harrison, Editor-in-chief, B2B Marketing *"A must-read for all B2B marketing leaders! Whether you're a CMO driving revenue and growth, needing to stay relevant with the latest marketing strategies at your disposal, or an emerging marketing leader looking to advance your personal career development and potential, this is your must-read practical marketing guide this year." * Emma Roborgh, Founder and CEO, B2B Marketing Leaders Forum APAC *"The first edition of this book was one of the best resources out there, and the second edition is even better: It's chock-full of best practices honed from years of working with the most sophisticated clients in the world, and even has career advice on the skills you need to develop to be a good account-based marketer. If an account-based strategy is part of your go-to-market, you owe it to your company - and yourself - to read this as soon as possible." * Jon Miller, CMO, Demandbase (former CEO, Engagio) *"Once again, Bev Burgess, with David Munn, has produced the definitive guide to delivering measurable impact through ABM. As ABM becomes a mainstream element of every B2B brand's marketing strategy, this is a must-read for any progressive marketer." * Clive Armitage, CEO, Agent3 *"Burgess and Munn have written a must-read primer for anyone considering account-based marketing. Read this book and learn from the best." * Alisha Lyndon, Founder, Momentum the growth consultancy *"This second edition is a must-read for any ABM-er who is taking executive engagement seriously. This was important before; it is critical now." * B Lee Demby, Co-Founder and President, Boardroom Insiders, Inc *"The digital transformation of B2B marketing has added to the complexity of a discipline that requires even more specific and relevant experiences for targeted accounts. Luckily for us all, Burgess and Munn have evolved what is already an indispensable guide to ABM to include essential updates in strategy and best practices that will power B2B marketing success stories for years to come." * Lee Odden, CEO and Co-Founder, TopRank Marketing *"Burgess and Munn do a terrific job of demystifying account-based marketing. They provide practitioners with highly relevant examples, insightful nuggets, and pragmatic suggestions for succeeding in a world where the ability to treat large customers as individual markets really matters." * Jonathan Copulsky, Executive Director, Medill Spiegel Research Center; Senior Lecturer, Northwestern University; author: Brand Resilience, co-author: The Technology Fallacy and The Transformation Myth *Table of Contents Section - ONE: Setting up an account-based marketing programme; Section - 01: The essentials of account-based marketing; Section - 02: Building the right foundations for account-based marketing; Section - 03: Investing in the right tools and technologies; Section - 04: Deciding which accounts to focus on; Section - 05: The ABM adoption model; Section - TWO: Account-based marketing step by step; Section - 06: Knowing what is driving the account; Section - 07: Playing to the client’s needs; Section - 08: Mapping and profiling stakeholders; Section - 09: Developing targeted value propositions; Section - 10: Planning integrated sales and marketing campaigns; Section - 11: Executing integrated campaigns; Section - 12: Evaluating results and updating plans; Section - THREE: Developing your career as an account-based marketer; Section - 13: The competencies you need to do account-based marketing; Section - 14: Managing your ABM career; Section - 15: Index

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Book SynopsisEric Parsloe was an experienced international executive coach-mentor, one of the founders of the European Mentoring and Coaching Council and founder of The OCM. He was also a member of the International Coaching Federation and the CIPD coaching and mentoring faculty.Melville Leedham is an associate lecturer at The University of Northampton. Based in Northumberland, UK, he runs his own coach-mentoring business and also trains, supervises and assesses other coaches.Diane Newell is the Managing Director of OCM Discovery at The OCM, based in Oxford, UK, offering consultancy and coaching to individuals and teams to support their strategic aims.Trade Review"Diane and the OCM team have compiled and curated an absolute treasure trove of ideas, insights and refreshing illuminations of the essential toolkits and strategies of Coaching & Mentoring. This book will be a powerful resource for anyone wanting to raise their game as a coach or for leaders thinking through how best to implement coaching and mentoring to drive performance and shape culture." * Stephen Parker, Chief Human Resources Officer & Partner, Kearney *"A classic general introduction to coaching and mentoring." * David Clutterbuck, Coaching pioneer and co-founder European Mentoring and Coaching Council *"Eric Parsloe was a great early developer of Coaching in the UK and it is good to see his pioneering work carried forward by Ed Parsloe (his son) and by Diane Newell in this book." * Professor Peter Hawkins, Global thought leader and author *Table of Contents Chapter - 01: Introduction to this edition of Coaching and Mentoring; Section - PART ONE: The purpose, nature and practice of coaching and mentoring; Chapter - 02: Coaching – what the research says; Chapter - 03: Learning and adaptability; Chapter - 04: The core skills; Chapter - 05: The toolkit chapter; Chapter - 06: Awareness of individual differences; Chapter - 07: Supervision for coach or mentor; Chapter - 08: Stories of coaching and mentoring; Section - PART TWO: How to effectively implement coaching and mentoring in organizations; Chapter - 09: Why invest in coaching and mentoring? What and where is the need?; Chapter - 10: Coaching and mentoring: what they are and how they are used in organizations; Chapter - 11: Implementing coaching and mentoring; Chapter - 12: Roles and responsibilities in coaching and mentoring; Chapter - 13: Supervision in practice; Chapter - 14: Coaching the team; Chapter - 15: Coaching and mentoring in the system and the impact of culture; Chapter - 16: What’s next?; Chapter - 17: References; Chapter - 18: Appendix: Professional governing bodies;

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Book SynopsisDonald Clark has over 30 years' experience in online learning, simulations, virtual reality, mobile and artificial intelligence projects. He was a founding member of Epic Group plc and the Founder and CEO of Wildfire Learning. He is a frequent global speaker, blogger, advisor and researcher and is also a Visiting Professor at the University of Derby.Trade Review"Always moving things forward in learning design, here Donald takes us into new territory towards, workflow learning, AI, data and LXPs. His depth of knowledge on learning theory, along with his 35 years in designing learning experiences makes this the 'go-to' text for Learning Experience Design." * Ben Betts, CEO, Learning Pool *"Couldn't believe the huge number of hints and tips on design. You find yourself coming across learning experiences and design tips you'd never have thought of, where his depth of knowledge on learning theory gives you faith in its authority." * John Helmer, Host, The Learning Hack *"As video producers we spend a lot of our own learning time studying film and how it works. There's little time left to study the research about the use of video in learning - and where do you find that information? Donald is all over the latest evidence in this area, and his chapter about video in learning is probably the best resource there is for a video maker to get across the facts about where video is really effective in learning. As such, this book is invaluable." * Tom Hickmore, Creative Director, Nice Media *"At last, a Learning Design book that is sensitive to what learners actually do and need! It sees learning as a process and not an event so includes the all-too-important design issues of performance support, moments of need and designing learning around the learner." * Bob Mosher, CEO and Chief Learning Evangelist, APPLY Synergies *Table of Contents Chapter - 01: Learning experience design; Chapter - 02: Learning experience designers; Chapter - 03: Emotion, attention and motivation; Chapter - 04: Interface design; Chapter - 05: Text and graphics; Chapter - 06: Audio for learning; Chapter - 07: Video and animation; Chapter - 08: Engagement, questions and feedback; Chapter - 09: Scenarios and simulations; Chapter - 10: VR and AR; Chapter - 11: Games and gamification; Chapter - 12: Social learning; Chapter - 13: Transfer and practice; Chapter - 14: Workflow, curation and data

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Book SynopsisStephanie Marsh (she/they) is a leading UX research professional and currently UX Research Operations Lead at Springer Nature. They are the former Head of User Research and Analysis for the UK Government Digital Service and former Head of Digital Strategy for the UK Ministry of Defence. She was also previously a consultant at Bunnyfoot, a leading UX consultancy in the UK. They have contributed chapters to a range of peer-reviewed texts in related fields and has delivered talks on UX Research, Research Operations and UX strategies at a range of conferences and industry events. She is based in London.Trade Review"This book offers a comprehensive overview of how to be a great user researcher and explains exactly how to plan, run and debrief impactful user research. This new edition is right up to date with modern research needs for ethical data handling, and operationalising research. An essential handbook for new and experienced researchers to keep by their side!" * Steve Bromley, Principal User Researcher at Reach PLC and author of Building User Research Teams and How To Be A Games User Researcher *"For those embarking on a career in user research, research operations, or for those with experience in the fields, User Research is a must-have guide. Fantastically practical with all those questions you didn't even know you had already covered." * Brigette Metzler, ResearchOps Lead, Department of Agriculture, Water, and the Environment (Australia) and co-chair of the ResearchOps Community *"A true guide as it covers the full lifecycle of user and qualitative research, from design and collection through to dissemination. Following the advice in each chapter will ensure you deliver robust research and insights. The addition of the research operations section and the prominence given to the legal and ethical considerations only further enhances the credibility and utility of this book." * Laura Wilson, Data Quality Hub Lead, UK Office for National Statistics and author of Respondent Centred Surveys *"This is an essential handbook for anyone learning how to conduct user research. It's also an invaluable reference book for experienced researchers. I shall add it to my library! What stands out in this book is the excellent blending of the basic building blocks with best practice for conducting quality user research." * Karmen Guevara, Human-Computer Interaction Pioneer *"We finally have a practical and pragmatic overview of user research methods together in one book. I expect to see well-thumbed and bookmarked copies of this book on the desks of everyone who believes in the value of designing for their users." * Amy Stoks, Principal Consultant, Affinity UX Ltd *"Stephanie Marsh artfully and comprehensively describes modern user research methods...and importantly, exactly when to use which one!" * Colin MacAthur, Adjunct Professor, University Bocconi *"The comprehensive guide that follows delivers this promise, empowering its reader with clear explanations and practical instructions based on Stephanie's extensive experience. If you've ever felt intimidated by the complexity and breadth of the subject of user research, this book is for you." * Amy Hupe, Design Systems and Content Design Expert *"Stephanie Marsh does a hard thing well- she covers the whole gamut of a user researcher's process while placing a strong emphasis on the core fundamentals. Whether you're an experienced researcher or you're new to the field, you'll want to keep this book close to hand." * Mithula Naik, Head of Client Experience, Canadian Digital Service *Table of Contents Chapter - 01: Introduction - Why is user research so important?; Section - ONE: The fundamentals - What good research looks like; Chapter - 02: Planning, objectives and legalities in user research; Chapter - 03: Best practice in user research - Who, what, why and how; Chapter - 04: Managing user research logistics - Agencies, facilities and contracts; Section - TWO: Selecting and using user research methods; Chapter - 05: Usability testing - Observing people doing things; Chapter - 06: Content testing - What do people think your content means?; Chapter - 07: Card sorting - Understanding how people group and relate things; Chapter - 08: Surveys - How to gauge a widespread user response; Chapter - 09: User interviews - Understanding people's experience through talking to them; Chapter - 10: Diary studies - How to capture user research data over time; Chapter - 11: Information architecture validation - Does the structure of your information work for your users?; Chapter - 12: Ethnography - Observing how people behave in the real world; Chapter - 13: Contextual inquiry - Interviewing people in their own environment; Chapter - 14: A/B Testing - A technique to compare different options; Chapter - 15: Getting the best out of stakeholder workshops; Chapter - 16: Guerrilla research - Running fast-paced research in the real world; Chapter - 17: How to combine user research methodologies; Section - THREE: Analyzing and presenting your data; Chapter - 18: Content analysis - A method of coding and making sense of your qualitative data; Chapter - 19: Affinity diagramming - Understand your data through identifying its themes; Chapter - 20: Prioritizing issues and user needs - What’s important and what to work on next; Chapter - 21: Making recommendations - How to make your research findings actionable; Chapter - 22: Creating executive summaries and detailed reports to present results; Chapter - 23: Using video playback to present your research results; Chapter - 24: Using personas to communicate user characteristics and behaviours; Chapter - 25: Using mental models to visualize how users think and identify opportunities; Chapter - 26: Using journey and experience maps to visualize user research data; Chapter - 27: Using scenarios and storyboards to represent the user journey; Chapter - 28: Using infographics to translate numerical and statistical data; Chapter - 29: How to recommend changes to visual, interaction and information design; Chapter - 30: Conclusion

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Book SynopsisDavid Grayson CBE is Emeritus Professor of Corporate Responsibility at Cranfield School of Management, based in London, UK. From 2007-17 he was Professor and Director of the Doughty Centre for Corporate Responsibility at Cranfield. He is the chair of the Institute of Business Ethics and has worked with responsible business coalitions across the world.Chris Coulter is CEO of GlobeScan, an insights and strategy firm that helps organizations build the trust they need to create value for themselves and society, and is based in Toronto, Canada. He is the Chair of Canadian Business for Social Responsibility (CBSR) and is a member of the Multinational Subcommittee of B Lab's Standards Advisory Council and Walgreen's Corporate Responsibility Advisory Board.Mark Lee is the Director of the Sustainability Institute by ERM, which launched in 2020 to define, accelerate and scale sustainability performance by developing actionable insight for business. He is also an ERM Partner Trade Review"As a global brand, McDonald's relies heavily on our suppliers across the world to embed sustainability, in order for us to achieve our ambitious goals. This handbook is a highly practical manual to help our suppliers and tens of thousands of other companies like them become better businesses." * Francesca DeBiase, Executive Vice President, Chief Global Supply Chain Officer at McDonald's *"This is the book for anyone who wants to turn their interest in being a responsible business into tangible action. The books is packed with practical advice and proven case studies which together constitute a 'how-to' guide for any responsible business leader." * Ben Fletcher, Group CFO of the Very Group *"Family businesses have a particularly strong sense of stewardship and desire to be a force for good. For those family businesses who are young or just starting to more consciously realise their social impact, this book is a very practical, easy-to-use guide that can help companies turn those aspirations into action." * Sir James Wates CBE, Chairman of Wates Group and Chair of the Institute of Family Business *"The Sustainable Business Handbook is required reading for executives who are looking to better understand and respond to one of the most important issues facing business today, sustainability (or ESG)." * Siddharth Sharma, Group Chief Sustainability Officer – Tata Sons, India *"This is the practical "how to" of sustainability that so many businesses urgently need. Drawing on years of practical, hands-on experience, the authors demystify the language of sustainability and provide plain-language guidance for action - now. This book is great news for any leader of any small or medium-sized business looking for the "how to do it" of sustainability. In clear, simple and above all business-focused language the authors have provided a much-needed tool that will enable a more sustainable, resilient and, yes, profitable future." * Rob Cameron, Global Head of Public Affairs at Nestlé SA *"It is critical to build bridges connecting well intentioned commitments to make change happen with the actions needed to make these changes real. Practical handbooks like this - with a focus on the tools and real life stories of both strategies that work and those that don't - are precious to people who are harnessing the power of business as a force for good." * Charmian Love, CoFounder of B Lab UK *"This book with three authors on three continents adopts a practical and international approach to the over familiar, but poorly understood topic of sustainability. It addresses all the roadblocks that hinder companies from taking the steps they need to ensure their own and our planet's survival. It starts with purpose of a company - why is it in business and who is it here to serve. Dig deeply into this and from there it is plain sailing." * Katie Hill, Executive Director B Lab Europe (B Lab is the not for profit behind the B Corp movement) *"Climate change, the loss of nature and rising inequality represent the biggest crises facing business today, while sustainability and purpose have become mainstream levers of performance. That is why addressing them effectively have become key determinants of business success. And yet few companies know where to start. How do you put principles into practice. This comprehensive, step-by-step guide has the answers, skillfully navigating business through the big questions of our time." * Alan Jope, CEO of Unilever plc *"David, Chris and Mark invite readers to suggest content for the second edition of this handbook. My hope is that dynamic businesses across Africa will use this handbook and thus make sure that we have many more examples from Africa in that second edition!" * Dr Ndidi Nnoli-Edozien, Chair Circular Economy Innovation Partnership (CEIP) Africa and Chair Afrikairos *"Sustainability is not a luxury but a must to all businesses. Large firms are changing, and small ones need to catch up quickly in order to survive and grow.?The Sustainable Business Handbook comes at a perfect time!" * Dr. GUO Peiyuan, Co-Founder and General Manager of SynTao Co., Ltd, Beijing *"Business leaders are facing an unprecedented shift in expectations from their stakeholders to embrace ESG. The Sustainable Business Handbook provides practical measures for companies of all sizes and from all geographies to respond to these expectations and become better businesses through the integration of sustainability." * Mark Cutifani, Chief Executive of Anglo American *"Sustainability is an important value-driver for all businesses. For those executives running companies that have yet to embrace sustainability, I highly recommend you read this book as it is an actionable primer to get your company up to speed on this critical business imperative." * Frank Ravndal, CEO, HAVI *"For the corporate manager who is tasked with bringing sustainability to their company, this handbook provides a wealth of useful advice on everything from assessing ESG materiality to building a culture of sustainability. The authors' experience with executing sustainability strategies provides readers with very practical ways to position their company to manage ESG risks and explore related business opportunities." * Tensie Whelan, Clinical Professor of Business and Society, Director of NYU Stern Center for Sustainable Business, USA *"There is a growing wave of companies everywhere needing to begin their sustainability journeys and the Sustainable Business Handbook is a critical tool to help them do it effectively." * Feroz Koor - Group Head of Sustainability – Woolworths, South Africa *"Sustainability is now mission critical. David, Chris and Mark deliver a timely and pragmatic guide to help organizations move from intent to action. We welcome this roadmap to accelerate the sustainability agenda and usher a new era of stakeholder capitalism." * Sarah Galloway, Co-leader Global Sustainability Sector for Russell Reynolds Associates *"It is clear that we need many more companies ramping up their sustainability efforts in the coming years if we are going to achieve the UN Sustainable Development Goals by 2030. The Sustainable Business Handbook provides a perfectly timed and well thought through roadmap for companies beginning their sustainability journey." * Dr Mark Watson - Group Head of Sustainability at John Swire & Sons (H.K.) Ltd, Hong Kong *Table of Contents Chapter - 00: Introduction; Section - PART ONE: Getting started; Chapter - 01: Purpose; Chapter - 02: Materiality; Chapter - 03: Business case; Section - PART TWO: Building it up; Chapter - 04: Strategy; Chapter - 05: Operationalizing; Chapter - 06: Culture; Chapter - 07: Leadership; Chapter - 08: Reporting; Chapter - 09: Governance; Section - PART THREE: Taking it to the world; Chapter - 10: Engagement; Chapter - 11: Communications; Chapter - 12: Partnering; Chapter - 13: Advocacy; Chapter - 14: Conclusion;

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Book SynopsisAmy Brann is an author, consultant and global speaker. She is the founder of Synaptic Potential, through which she works with companies including Warner Brothers, EY, Twinings, the NHS and Mondelez International to help them better understand their teams, clients and organizations as a whole. Based in Warwick, UK, she is also the author of Make Your Brain Work, published by Kogan Page. Amy was named by HR Magazine as one of the most influential HR thinkers in 2023.Trade Review"It is a rare book that changes the way one sees the world and how we all fit into it. The well-referenced knowledge in this book produces not only 'aha moments' for experiences in the past and present, but provides actionable insights for making coaching and managing easier in the future. Amy's style and explanations make a seemingly difficult topic not only accessible but a pleasure and exciting experience to learn. This book is essential for anyone who is serious about coaching and wants to go deeper into why it all works. Highly recommended." * Simon Powers, CEO and Founder of Adventures with Agile (AWA) *"Every interaction with Amy Brann, leaves you with 'aha moments' that you can't wait to put into practice. Her unique ability to combine deep neuroscience insights with engaging writing, relatable scenarios and actionable take-aways makes her work stand out." * Deepa Suryanarayana, Associate Director, Global Assurance Talent Team, EY *"Whether you're a coaching professional or a manager coaching your team, using neuroscience principles will help you create a more effective coaching experience. Amy Brann translates complex theories and ideas into accessible, practical, and straightforward coaching strategies." * Gemma Leigh Roberts, Chartered Psychologist/Founder at The Resilience Edge *"One contribution of the COVID-19 pandemic has been to sensitize people to their bodies and the processes that enable them to think, feel, love, act and heal. Amy Brann has written a thorough Wikipedia of the brain in coaching. Her third edition is a powerful update of how our brain and neural processes affect us when interacting with and encouraging employees or clients to be open to learning and change." * Richard Boyatzis, PhD, Distinguished University Professor, Case Western Reserve University, Co-author of Primal Leadership and Helping People Change *"Amy Brann's practical and pragmatic approach to neuroscience helps you to put insight into action. For coaches, this information can help you to improve your practice and increase the positive impact of your coaching conversations." * Helen Tupper, CEO, Amazing If and Co-author of The Squiggly Career *"Neuroscience is a topic that no coach or manager can ignore. Amy Brann's well-researched book will provide readers with the latest theory and practical tools for their work. This book is comprehensive, clearly laid out and imaginatively written. I highly recommend Amy's work to those who wish to deploy the latest research in neuroscience to maximize people's performance, resilience, and well-being." * Dr John Blakey, Founder, The Trusted Executive Foundation, CEO Executive Coach and Keynote Speaker *"If you're a coach or leader, you need to read this book! Profoundly researched, practical, and easy to understand, Neuroscience for Coaches unlocks the secrets of how to work with your team more effectively for better results. Amy Brann captures the beautiful intricacies of the brain that will leave you armed with knowledge to use in every area of your life." * Dr. Marshall Goldsmith is a Thinkers50 #1 Executive Coach and New York Times bestselling author *"This book covers the thought-provoking area of neuroscience and its application to the field of coaching. Although potentially a challenging topic, it is written in an easy-to-read style. Amy Brann is to be congratulated on this third edition which many coaches will find useful and informative." * Professor Stephen Palmer PhD, Centre for Coaching, London *"Amy Brann possesses a wonderful ability to present neuroscience in understandable terms and, crucially, brings this alive with practical applications in the coaching relationship. Her zest for the topic runs through every page of this excellent book." * Keith Nelson, Director of Coaching Programmes, Moller Institute *"Amy Brann explains a difficult topic in plain, uncondescending language. Adding the relevance and potential usage of this new understanding, will add real value to coaches wishing to incorporate neuroscience into their practice. A highly recommended read." * Stephen Murphy, EMCC Global VP Thought Leadership & Development *"In this work, Amy Brann does an exceptional job breaking down the science of our complex cognitive processes in a way that's easy to digest and apply to lead meaningful change. As the world's leading expert on Change Enthusiasm, I love reading about practical science that underpins what I teach. This is the stuff we all need to be aware of to take our organizations to the next level. Managers who put their people first, striving to nurture and inspire their teams, MUST read this book." * Cassandra Worthy, World's Leading Expert on Change Enthusiasm, keynote speaker and author *"When it comes to the field of Neuroscience, Amy is simply the best. And I've looked! The way she is able to turn a scientific subject into something practical and meaningful in the world of work means that this book is a must read for anyone who intrinsically understands the value of Neuroscience in the real, lived world, but hasn't quite been able to bridge the gap yet." * Hodl Whittaker, Learning Manager for Group *"An essential guide for coaches that want to understand how the brain works. Amy simplifies the science, demonstrates the coaching application, and importantly contextualizes why each concept is important in the workplace. An invaluable handbook for coaches, managers, leaders, or anyone that wants to get to know themselves better!" * Melissa J. Sayer, Leadership Team Coach (Performance HUB and 6 Team Conditions) and adjunct Assistant Professor in Leadership & Coaching, Trinity Business School, Trinity College Dublin *Table of Contents Chapter - 00: Introduction; Section - ONE: Brain areas; Chapter - 01: Prefrontal Cortex; Chapter - 02: Basal Ganglia; Chapter - 03: Striatum; Chapter - 04: Insular Cortex; Chapter - 05: Amygdala; Chapter - 06: Anterior Cingulate Cortex; Chapter - 07: Hypothalamus; Chapter - 08: Hippocampus; Chapter - 09: Cerebellum; Section - TWO: Brain chemicals; Chapter - 10: Cortisol; Chapter - 11: Dopamine; Chapter - 12: Oxytocin; Chapter - 13: Serotonin; Chapter - 14: Noradrenaline; Chapter - 15: GABA & Glutamate; Section - THREE: Foundational brain concepts; Chapter - 16: Neurons & Synapses; Chapter - 17: Neuroplasticity; Chapter - 18: Threat / Reward response; Chapter - 19: Neuroimaging; Chapter - 20: Working memory; Chapter - 21: HPA Axis; Chapter - 22: Mirror neurons; Section - FOUR: Brain networks; Chapter - 23: Brain networks; Section - FIVE: The quantum brain; Chapter - 24: The quantum brain; Section - SIX: Neuroscience of classic Coaching areas; Chapter - 25: Self control / willpower; Chapter - 26: Optimism; Chapter - 27: Mindfulness; Chapter - 28: Expectations; Chapter - 29: Beliefs; Chapter - 30: The Foundational Four - Safe Space, Listening, Questioning, Reflecting Chapter - 31: Flow; Chapter - 32: Motivation; Chapter - 33: Decision-making; Chapter - 34: Goals; Chapter - 35: Habits; Section - SEVEN: Neuroscience of not so classic Coaching areas; Chapter - 36: Choice Architecture; Chapter - 37: False Memory; Chapter - 38: Trust; Chapter - 39: Fairness; Chapter - 40: Loneliness; Chapter - 41: Conclusion

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Book SynopsisAnna Tavis is Clinical Professor and Academic Director of the Human Capital Management Department at NYU School of Professional Studies, Senior Fellow with the Conference Board and the Academic in Residence with Executive Networks. She is based in Brooklyn, New York.Stela Lupushor is the founder of Reframe.Work Inc. She is also Program Director for the Strategic Workforce Planning and Talent Management Councils, as well as the Human Capital Analytics Institute Senior Fellow shaping the research agenda of the Conference Board. She is based in Summit, New Jersey.Trade Review"Despite everything we know about humans at work, the undeniable fact is that work is simply not working for many people. This timely book, by two of the leading experts in the field, shows us why there has never been a better time to apply the key lessons from the science of human resources management and organizational psychology, as well as the field of people analytics, to help every human thrive at work. A book that every organization needs to study in detail." * Dr. Tomas Chamorro-Premuzic, Chief Innovation Officer at ManpowerGroup and Professor of Business Psychology, Columbia University and UCL *"At this time of intense change, the voices of deep thinkers like Anna Tavis and Stela Lupushor are crucial. Humans at Work adds significant insight about empathy and technology into the evolving debate about the future of work." * Dr. Lynda Gratton, Professor at London Business School and author of Redesigning Work *"If the 'great reassessment' taught us anything, it is the willingness to listen and to meet people where they are. At Mastercard this is central to our DQ (or Decency Quotient). Anna Tavis and Stela Lupushor show how empathy can be a force multiplier in our organizations that when done in an authentic way can build a winning culture that our people and stakeholders will trust and value." * Michael Fraccaro, Chief People Officer, Mastercard *"Humans at Work is the book, roadmap and manifesto we have been waiting for. After years of handwringing on the 'future of work' and the 'middle skills gap,' Humans at Work takes us back to the necessary fundamentals and shows us that the largest and truest successes-for businesses, workers and in our personal lives-happen when we take a radically honest approach to what we do and why we do it. Thank you for this wonderful work that finally makes sense and brings order to the crashing levels of noise and dissonance on the 'work, workforce, workplace and worth' conversation." * Angie Kamath, Dean, NYU School of Professional Studies *"Humans at Work is a must-read for anyone who is struggling with the effects of the Covid-19 pandemic and the myriad of other forces changing in fundamental ways how people work and how organizations organize and manage to deliver value-added products and services. Anna Tavis and Stela Lupushor have synthesized this complex and ever-changing environment into a cogent guidebook and playbook from which each reader will gain significant insights and benefits." * Mike Dulworth, CEO, Executive Networks *"Humans at Work meets today's moment. Too often, organizations adopt mechanistic approaches to living, dynamic, human organizations. Anna Tavis and Stela Lupushor inject the human element into an intuitive yet clear and systematic framework for any organization seeking alignment with the people that are its business." * Dr. Michael N Bazigos, Global Managing Director (Partner) for People and Organizational Analytics, Accenture *"Many leaders recognize we are lacking the skills needed for the future of our workforce. Anna Tavis and Stela Lupushor have outlined a practical user guide and model through which to consider the relevant aspects of the new world of work, and how to optimize the relationships and outcomes for both companies and the workforce. I look forward to further exploring and engaging in this journey." * Zane Zumbahlen, Chief Human Resources and Talent Officer, Cancer Treatment Centers of America *"In this thought-provoking book, Anna Tavis and Stela Lupushor challenge our thinking about how to design work and the workplace to create value for humanity at large. Well researched and evidence-based yet filled with practical frameworks and advice-a must-read for future-minded business and HR leaders. The authors compel us to choose empathy, trust and impact on others to design workplaces that benefit all stakeholders." * Michaela Schoberova, Worldwide Director of People, Organization and Leadership Development, Colgate-Palmolive *"Anna Tavis and Stela Lupushor continue to be at the forefront of the future of work. The social contract and world of work is shifting at earthquake levels of magnitude and intensity. Their research and new ways of thinking help us accelerate our understanding of these shifts and solutions that can help our organizations survive this phenomenon and become more fit for human beings and performance." * Wendy Branche, Vice President and Global Head of Talent Management, Visa *"Humans at Work explains how to both consider and, crucially, apply technology and analytics in the workplace with the human purpose in mind. In the book, Anna Tavis and Stela Lupushor provide a timely reminder that our tools, frameworks and technologies should have the ultimate purpose of restoring the workplace to its human-centric design. The four parts of Humans at Work explore the origins and the evolution of the 4Ws of 'work'-work, workforce, workplace and worth. The book's extensive appendix helps translate these concepts into practical tools that can be applied in the day-to-day work of human resources teams. Humans at Work is an indispensable guide for any HR leader or professional looking to ensure that their work has a positive impact on their firm and, more importantly, the people who work for it." * David Green, co-author of 'Excellence in People Analytics', Managing Partner of Insight222 and host of the 'Digital HR Leaders' podcast *"Workplaces are now subject to a new 'social contract,' where the needs of 'humans' are transcending the safety of pay and benefits to experiences of purpose for themselves and their communities. A must-read for anyone involved with defining 'work,' this book showcases the expertise of two convincing analysts." * Rajamma Krishnamurthy, Senior Director HR Technology, Microsoft *Table of Contents Chapter - 00: Foreword by Peter Cappelli Chapter - 00: Introduction; Section - PART ONE: Work; Chapter - 01: What Is Work?; Chapter - 02: Jobs vs Work; Chapter - 03: How Work Is Measured - Productivity vs Impact; Section - PART TWO: Workforce; Chapter - 04: Human-Centered Work Design - Humans vs Workforce; Chapter - 05: Designing for Inclusion - Empathy as a Superpower; Chapter - 06: From Customers to Employees - Employees Are the New Customers; Section - PART THREE: Workplace; Chapter - 07: Where Work Happens; Chapter - 08: Work at Scale - Organizations as Platforms; Section - PART FOUR: Worth; Chapter - 09: Why Work? The Rise of Employee Experience; Chapter - 10: Work Reputation as Experience; Chapter - 11: Conclusion;

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Book SynopsisSue Dewhurst worked as a senior internal communicator in house and as a consultant for over 20 years, before specializing in learning and development. She's trained thousands of leaders and professional communicators and her models and frameworks are used in organizations worldwide. Liam FitzPatrick is experienced in change management, PR and internal communications in-house and for major consultancies. He lectures on developing teams, research, and planning, and has served as an external examiner at UK universities.Trade Review"More than ever, people expect to understand where they add value to an organization and be credited for the value they bring. This second edition superbly blends theory, practice and many expert case studies in a highly practical way. Its very readable style from two battle-worn, time-served, highly experienced practitioners again makes it an excellent practitioners' handbook." * Russell Grossman, Head of UK Government Internal Communications Profession *"Employee communications have always been a critical part of how organizations engage their people. Now, more than ever, when ways of working mean employers have to work harder to ensure their people feel connected to their purpose and culture, a focus on effective communications is essential. This book is a timely update giving great practical advice for any communications or HR practitioner to raise their game in employee communications." * Jacky Simonds, Chief People Officer, Experian *"The perfect blend between capturing highly relevant thinking from an impressive array of experts combined with useful insights and applications of successful employee communication from leading practitioners. This is a very timely book and highly recommended to communication leaders and executives." * Kim Larsen, President of the European Association of Communication Directors (EACD) and Head of Global Communications & Brand Experience at ING. *"Sue and Liam have collected a broad range of great examples of practice and explain how communications professionals at every level can apply these lessons in their day-to-day work. With its explanation of recent research and academic thinking, this book is a valuable resource for anyone investing in their skills and career." * Jennifer Sproul, Chief Executive, Institute of Internal Communication *"Successful Employee Communications receives a timely update after an extraordinary couple of years since its initial publication. Packed with even more insight, as well as further wisdom in the form of case studies and interviews with heavy-hitting communication professionals, Sue Dewhurst and Liam FitzPatrick never lose sight of one thing: it's about people - whether we're talking employees or leaders. This is a book I see myself coming back to regularly to challenge or confirm my thinking." * Simon Monger, Internal communications, Change and Engagement Consultant, President (2022/23 Board), IABC UK & Ireland *"This book is a terrific and timely resource for communicators who seek to bring their employee communication skills to the next level, teachers, students, scholars, and leaders in diverse organizations. It is a deep dive into various crucial issues and surging trends in employee communication. The book beautifully blends professional expertise, insights, models, expert views, numerous cases and examples, and organizational best practices on a global scale. Integrating strategies, tactics, checklists and toolkits, this book not only helps us "know" more but also provides clear roadmaps for communicators to actually solve day-to-day employee communication problems and issues. The book belongs on the must-have list." * Rita Men, Associate Professor of Public Relations, University of Florida *"This updated edition is packed with strategic insight, practical advice and fascinating case studies. It's essential reading for anyone wanting to demonstrate the true value of effective employee communications in the workplace." * Katie Macaulay, Host, The Internal Comms Podcast *"The refreshed edition is an excellent handbook for practitioners involved in enhancing their organization's internal reputation and raising their own standards as professionals. As organizations grapple with rising disengagement and attrition, the authors share deep insights on how internal communicators can step up and bring clarity, drive connection, and build communities that enable shared success. The chapters blend theoretical perspectives with practical wisdom and the book is highly recommended for practitioners to gain a better understanding of dynamics shaping the workplace." * Aniisu K Verghese, award-winning communication leader, speaker and author of Internal Communications – Insights, Practices & Models (2012) and Get Intentional (2021) *"Written by two of the most experienced people in employee communication, what makes this book really special is that it is like having two wise, friendly mentors by your side whom you can consult whenever you need to. Authoritative, easy-to-read, practical and pragmatic, it's packed with great case studies to illustrate the key points." * Hilary Scarlett, international speaker and author of Neuroscience for Organizational Change *Table of Contents Chapter - 01: Making the case for employee communications – Understanding the value leading practitioners add; Chapter - 02: Conducting your own employee communications audit – Tools and tips from experts; Chapter - 03: Setting objectives – Considerations and templates that work based on real life examples; Chapter - 04: Understanding your audience – Building a realistic profile of your workforce and how to use it; Chapter - 05: Defining your messages – Insights from pros on why it matters, how to define them, get them agreed and stick to them; Chapter - 06: Channel choices for employee communications – What to consider when choosing and using methods; Chapter - 07: Line managers as communicators – How to help them add the most value; Chapter - 08: Making it happen – Overcoming obstacles and project management when implementing employee communications; Chapter - 09: Change and transformation – Understanding the differences for effective employee communication; Chapter - 10: The Changing Nature of Work and the Workplace; Chapter - 11: Listening and Employee Voice; Chapter - 12: Communicating in tough times – Preparing leaders for delivering tough messages; Chapter - 13: Is it working? – Evaluation and measurement of an employee communication strategy that adds value; Chapter - 14: Communicating on purpose – Helping employees find meaning in the modern workplace

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Book SynopsisChristina Inge is the Founder and CEO of Thoughtlight, a tech consulting company which specializes in digital marketing and analytics strategies. She has worked with well-established brands such as Nissan, Smithsonian and Pega Systems, as well as a range of startups and nonprofits. Based in Boston, Massachusetts, she is a member of the Massachusetts Technology Leadership Council and has served on the board of the American Marketing Association-Boston. An instructor at Harvard University Extension School and Northeastern University College of Professional Studies, she is a frequent and sought-after speaker and has been published in numerous industry publications.Trade Review"Christina J Inge dives deep into building a data-driven culture to catalyze business growth. She goes beyond best practices and details techniques that any business can deploy to make better decisions based on data." * Dale Bertrand, Founder, Fire & Spark marketing agency *"This is a book for anyone who is interested in learning about the numbers and data behind successful marketing campaigns. From direct mail to email, social to mobile, whatever channel is being used to market products and services, you'll learn what it takes to set goals with confidence, gather the data and analyze the results.It's a book for anybody who wants to ace the subject of Marketing Analytics." * Bob Cargill, Past President, New England Direct Marketing Association and Past President, American Marketing Association, Boston *"Whether you're justifying your marketing spend or trying to predict future market conditions, measurement skills are key to a successful marketing career. This book insightfully weaves practical measurement tips and techniques into a series of strategic frameworks that will help marketers make the right choices no matter what the challenge may be." * Todd van Hoosear, Senior Lecturer, Mass Communication, Advertising & Public Relations, College of Communication, Boston University *"For years I've turned to my friend and colleague Christina Inge for any and all questions related to marketing metrics. Not only does she know the subject inside and out, she explains it in simple and clear ways for those of us who are novices. Now that I have my copy of Marketing Metrics, I may not need to bug Christina quite so much!" * Ed Powers, Faculty Lead, M.S. in Corporate and Organizational Communication, Northeastern University *Table of Contents Chapter - 01: Data-driven strategy; Chapter - 02: Customer data - The core four; Chapter - 03: Metrics-driven customer journeys and personas; Chapter - 04: Channel metrics; Chapter - 05: Data-driven branding; Chapter - 06: Content marketing metrics frameworks; Chapter - 07: Content marketing: the essential metrics; Chapter - 08: Data-driven product strategy; Chapter - 09: Price and place metrics; Chapter - 10: Marketing performance metrics; Chapter - 11: Data governance and the new privacy laws; Chapter - 12: Building dashboards and data evangelism; Chapter - 13: What are the skills of a metrics-driven marketer?; Chapter - 14: Marketing metrics resources; Chapter - 15: Dictionary of marketing metrics and related terms

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Book SynopsisDr Rafal Sitko is the Global Coordinator for a postgraduate course Sustainable HRM at Heriot-Watt University. He is also the Global Programme Director for the MA in International Business Administration and is an Assistant Professor in Business Management. Based in Edinburgh, he has more than 10 years' teaching and research experience in different areas of human resource management.Trade Review"The United Nations invites us to consider sustainability in development efforts across micro-individual, meso-organisational and macro-national levels. Rafal Sitko's book on sustainable HRM responds to the urgent need to consider stakeholder-based sustainability in framing human resource management policies and practices. The sustainable HRM volume is an unmissable read for scholars who are interested in HRM from a perspective which is wider and wiser, upholding the common good beyond narrow measures of human performance." * Mustafa F. Özbilgin, Professor of Organisational Behaviour, Brunel Business School, UK *"This is an outstanding book about Sustainable Human Resource Management which not only explains the theoretical and practical aspects of the discipline, but also engages students with its discussion of the complexities and developments in a range of geographical regions. The examples, discussion questions and ideas for workshops bring the various aspects of Sustainable HRM alive and enable students to understand its complexities and its scope. This book is a welcome addition to the literature on Sustainable HRM." * Robin Kramar, adjunct Professor, University of Notre Dame, France *"Sustainable Human Resource Management is one of the most comprehensive and up to date textbooks on Sustainable HRM.Students will understand what Sustainable HRM means, how it is measured and reported on, why it is strategically relevant for organizations, what happens if sustainable HRM is ignored and how it unfolds in diverse cultural contexts. Teachers will receive a text that they can ask students to prepare before class - ideal for inverted-classroom and problem-based learning type of courses." * Ina Aust-Gronarz, Professor of Human Resources Management and Corporate Social Responsibility/Sustainability, University of Louvain, Belgium *Table of Contents Chapter - 01: Introducing sustainable HRM; Chapter - 02: Sustainable HRM: key concepts, theories and models; Chapter - 03: Harm caused by unsustainable HRM; Chapter - 04: Regenerating the human resource base; Chapter - 05: Green HRM; Chapter - 06: Sustainable HRM as a business strategy; Chapter - 07: Implementing sustainable HRM; Chapter - 08: Measuring and reporting sustainable HRM; Chapter - 09: Sustainable HRM in different areas of the world; Chapter - 10: Glossary;

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Book SynopsisToby Culshaw is the Talent Intelligence Leader at Worldwide Amazon Stores, leading a diverse global team of economists, consultants, business analysts and researchers in talent intelligence. Previously, he was Global Head of Talent Intelligence and Executive Recruitment Research at Royal Philips, the Dutch health technology group. He was named by Recruiter Magazine as one of the 11 Most Influential In-house Recruiters in 2017 and has consistently ranked every year from 2019 until 2023 and is an international speaker on sourcing, executive research and talent intelligence. Based in Brighton, UK he is also the founder of the Talent Intelligence Collective, a Talent Intelligence Mentor at Udder and a co-host of the Talent Intelligence Collective Podcast.Trade Review"Toby Culshaw wrote an insightful book to help you execute your talent strategy. What I like most about Talent Intelligence is how actionable it is. Toby shares years of his learnings and experience, and he explains in detail how you can apply it yourself through practical steps." * Anita Lettink, Keynote speaker and adviser on the future of work, partner at Strategic Management Centre and founder of HRTechRadar *"This is the first comprehensive discussion on Talent Intelligence I have seen. This is a topic much discussed, but little understood. Toby has finally given us a clear definition and a practical way to implement this powerful process." * Kevin Wheeler, Founder, The Future of Talent Institute *"Wow, from the maestro of TI, Toby himself. I was honoured when asked to read the book and comment and it is jam-packed with practical advice and real examples of talent intelligence in all its forms. A must read for business leaders and HR leaders alike who want to drive smarter business decisions. To quote from the book "the shifting mindset of operational to strategic is critical". Loved all of it - I will be buying the book for every member of our team for sure." * Alison Ettridge, Founder, Stratigens *"It's all about the data and the insights we can draw from it. I've felt this for a long time and this book and the work Toby has done confirms to me that this is a game changer! In an ever changing and highly competitive world the notion and discipline of talent intelligence is, for me, an essential part of an integrated talent strategy not only to compete but to win." * Denise Haylor, Former CHRO Royal Philips, Flextronics, Managing Director & Partner Boston Consulting Group *"Toby is a recognized & trusted expert in talent intelligence. Over the years he's proven to be one of the key leaders in this developing field. It's exciting to see how TI is developing and becoming more recognized as a valuable source of meaningful and actionable insights business leaders can leverage. In this text he brings together these experiences and a wide range of sources, it's a thorough essay on TI space and key reading for anyone interested in developing this knowledge." * Giles Harden, SVP People at INFARM *"Toby Culshaw and his insight on the function of Talent Intelligence as described in this text takes on and excels at creating a lexicon and foundational set of practices in the young and ever-growing space of Talent Intelligence. Creating a process is plenty hard, as is scoping a business case for change - both of which are in this text - yet defining a language for others to use in years to come is even harder. I am looking forward to applying many of these principles and labels to the products and services I use for the public and private sector companies we serve. Other leaders in recruiting, workforce planning, and analytics should review this lexicon and render into their own work so we can advance this ecosystem together as colleagues." * Andrew Gadonmski, Managing Director, Aspen Analytics *"The most inclusive and comprehensive work on Talent Intelligence I've seen to date. Toby's book captures the art and science of this continually evolving craft and emerging technology platforms complete with concrete and impactful examples. A must read for all leaders who see their competitive advantage coming from deeply understanding and acting on distilled insights from the internal and external talent landscape." * Cortney Erin, Vice President, Global Talent Acquisition Microsoft *"Timely and comprehensive examination of an often under-explored but critical area of talent strategy. Toby manages to come up with with something for everyone - from early to late adopters - as well as write a bit of a love letter to the subject." * Teresa Wykes, Global Head of Talent Intelligence, SAP *Table of Contents Chapter - 00: Introduction; Chapter - 01: Context; Chapter - 02: Types of Intelligence; Chapter - 03: The great debate; Chapter - 04: Building the case for Talent Intelligence; Chapter - 05: What type of work can TI functions support?; Chapter - 06: Metrics for Success and KPIs; Chapter - 07: Where to sit TI function within organizations; Chapter - 08: Talent Intelligence Maturity Model; Chapter - 09: Tooling and Resources; Chapter - 10: Potential structures of Talent Intelligence teams; Chapter - 11: Roles and skills needed in teams; Chapter - 12: Career pathing; Chapter - 13: In House and partner landscape; Chapter - 14: Examples of use of talent intelligence; Chapter - 15: What does good look like?; Chapter - 16: What is the future of Talent Intelligence?; Chapter - 17: Tales from the trenches; Chapter - 18: Well that’s a wrap

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Book SynopsisAlison Lowe is a leading expert on fashion brand development and growth. Based in London, UK, she founded and leads a fashion incubator agency and an online support platform, Start Your Own Fashion Label. She develops and teaches courses at the London College of Fashion, University of East London, University of the Arts London and Emlyon Business School. A regular international conference speaker, she also consults for brands across the globe, is a judge for the Great British Entrepreneur Awards and has been awarded an MBE for Services to the Fashion Industry.Trade Review"Addresses the changes of sustainability and digitalization brilliantly, highlighting some amazing examples. A wonderful guide for students with entrepreneurial ambitions." * Professor José Teunissen, Dean at London College of Fashion, University of the Arts London *"Alison brings to the table an unbeatable combination of years of experience and an accessible writing style which addresses fashion's issues with admirable directness." * Maurice Mullen, Head of Fashion & Luxury Goods, Evening Standard *"Provides a fresh contemporary approach to the subject of fashion business, fusing both core academic theory and practical tips." * Alexandra Hill, Course Leader, Norwich University of the Arts *"Provides a thorough introduction to all aspects of fashion management while maintaining a clear strategic focus" * Sennait Ghebreab, Programme Leader Business BA Courses at Istituto Marangoni London *"A must-read primer for anyone considering fashion business and management. Read this book and learn from one of the best." * Kent Le, Programme Leader MA International Fashion Business, University of East London and Adjunct Professor for Business of Fashion, Fordham University *"A crucial textbook for fashion studies and an important reference point for those working in fashion branding, fashion businesses and their related industries." * Ram Shergill, Editor in Chief, The Protagonist Magazine *Table of Contents Chapter - 01: Putting the customer first; Chapter - 02: Competitive advantage; Chapter - 03: Purpose, planet, people; Chapter - 04: Business foundations for fashion brands; Chapter - 05: Product design and development; Chapter - 06: Supply chain management; Chapter - 07: Brand storytelling and management; Chapter - 08: Innovation and technology; Chapter - 09: Driving sales; Chapter - 10: Marketing and promotion; Chapter - 11: Finance; Chapter - 12: Future entrepreneurial advantage for fashion brands; Chapter - 13: Glossary;

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Book SynopsisDr Joan Swart is a coaching psychologist, accredited supervisor, researcher and author. Based in Cape Town, South Africa, she is the Corporate Programme Director at Coaching Minds. She developed the curriculum of the Jay Shetty Certification School and is an accredited supervisor at the Association for Coaching.Christine Guirguis is an Association For Coaching Certified Productivity and Performance Coach. She founded Advaya Project which provides people with the tools they need to reach their true potential. She is based in Cairo, Egypt.Trade Review"This book is a comprehensive toolkit for coaches looking to deepen their skills and help their clients achieve meaningful transformation. It covers the importance of self-awareness, self-management, supervision and wellbeing; along with neuroscience, enabling energy shifts, building strong habits, and working with clients' systems to create lasting change - would highly recommend!" * Katherine Tulpa, CEO Association for Coaching and Wisdom8 Ltd *"The Coach's Casebook is an outstanding resource for beginner coaches, with insights and chapters to also engage the more experienced coach. Full of witty, insightful and great examples, the contributors have brought coaching alive, showcasing the key attributes needed by every coach and explorations of key issues facing coaches in the 2020s. This book will be the place to start for every new coach." * Professor Jonathan Passmore, Henley Business School, UK *"The Coach's Casebook is a remarkable coaching manual that provides practical tools and techniques for both novice and experienced coaches. Highly recommended for anyone looking to take their coaching practice to the next level. " * Andrea Giraldez-Hayes PhD., Course Director, University of East London, UK *"This book provides a treasure trove of tools, techniques, approaches, and strategies that are vital for novice and experienced coaches' professional development. Written by experienced practitioners, the book is a fresh and welcome addition to professional guidebooks on coaching." * Dr Ioanna Iordanou, Reader in Human Resource Management, International Centre for Coaching and Mentoring Studies, Oxford Brookes Business School, UK *"The Coach's Casebook is a comprehensive volume, which will be an excellent resource for both new and seasoned coaches. It combines theory and practice, and topical issues, such as mental health and coaches' own self-care, which should be considered by all working in this field." * Dr Ana Paula Nacif, Lecturer and Module Leader for the Master of Positive Psychology and Coaching Psychology, University of East London, UK *Table of Contents Chapter - 01: Introduction and misconceptions of coaching; Section - ONE: Models and frameworks; Chapter - 02: The three Cs of coaching and professional practice; Chapter - 03: Awareness and accountability in coaching; Chapter - 04: Building habits; Section - TWO: Competencies; Chapter - 05: Coach supervision – who needs it?; Chapter - 06: Coaching presence; Chapter - 07: The importance of self-management for a coach; Chapter - 08: Are you listening to listening ? The art of listening; Chapter - 09: The power of non-directive questioning; Chapter - 10: Clarity from heart–brain connection to self-discovery; Chapter - 11: Seeking transformation versus focusing on solutions; Section - THREE: Approaches; Chapter - 12: Holistic transformation; Chapter - 13: Neuroscience-based coaching; Chapter - 14: Masculine/feminine energy aspects in coaching; Chapter - 15: Mindfulness and psychological flexibility in emotion-based coaching; Section - FOUR: Techniques and tools; Chapter - 16: Embodiment; Chapter - 17: Identifying and challenging blind spots in coaching; Chapter - 18: Coaching tools and techniques; Chapter - 19: The eyes watch but the brain sees – Visualization as a coaching tool for shifting the client’s present view; Chapter - 20: The Wheel of Life; Section - FIVE: Transforming theory into practice – Application and implementation; Chapter - 21: Transitioning from theory to practice; Chapter - 22: Imposter syndrome; Chapter - 23: Ikigai; Chapter - 24: Preventing burnout by attaining a healthy work and personal life balance; Chapter - 25: Combining coaching and mindfulness; Chapter - 26: Establishing an effective coaching dialogue; Chapter - 27: Expanding modes of mind – From doing to being and becoming; Chapter - 28: The power of intention – Life coaching and the gap between intention and action; Chapter - 29: Overcoming fear: Stepping out of your comfort zone; Section - SIX: Transforming theory into practice – Execution; Chapter - 30: Goal setting – be SMARTER!; Chapter - 31: Sustaining and committing to action; Chapter - 32: The discovery call; Chapter - 33: Coaching ethics – don’t be a plastic coach!; Chapter - 34: Structuring the session (or not); Chapter - 35: Questioning techniques; Section - SEVEN: Special niches and target groups; Chapter - 36: Leadership and executive coaching; Chapter - 37: Coaching and mental health; Chapter - 38: Coaching ‘difficult’ personality types; Chapter - 39: Empowering women to overcome cultural barriers; Chapter - 40: Conclusion;

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Book SynopsisAmanda Coleman, based in Manchester, UK, is a crisis communication consultant and Director and founder of crisis communication consultancy Amanda Coleman Communication Ltd. With 20+ years' experience in emergency services communication, she is a fellow of the Chartered Institute of Public Relations (CIPR) and The Public Relations and Communications Association (PRCA). She is an advisor for the Resilience Advisors Network, a Senior Associate of the Centre for Crisis and Risk Communication and the Chair of the UK's Emergency Planning Society Communication Professional Working Group. She is the author of Everyday Communication Strategies, published by Kogan Page.Trade Review"If you are a communicator trying to navigate a more unpredictable world, this book is a timely and valuable guide. Drawing on a range of case studies, Amanda Coleman sets out clearly the plans, processes, and procedures you need to put in place to be prepared when a crisis strikes. But more importantly, she recognises the fundamental importance of people - from CEOs to customers, terrorism victims and communicators themselves - to effective crisis communication and recovery." * Oana Lungescu, NATO spokesperson *"This is a book that does something special and really different in crisis communications. It is definitive on the immense organisational challenges but also holds those affected by the crisis at the heart of the approach. A must read." * Professor Lucy Easthope, Disaster Recovery Specialist and Author *"There is a major focus on preparing to issue rapid and accurate communications when a crisis happens. But in this second edition of her acclaimed handbook, the widely admired Amanda Coleman goes beyond the early hours to take us through every stage of a crisis including recovery. Her practical approach is forged through real life experience. This new edition is required reading for public relations professionals and leaders who wish to understand the role of communications in a crisis. It should be in every company library." * Donald Steel, Global Crisis Communications Practitioner and Vice-President, Crisis Communications at Kenyon International Emergency Services *"In a crisis you need people, plans and professionalism to keep a level head. Crisis Communication Strategies is a step-by-step expert guide to the critical early leg work, staying afloat in the eye of the storm and managing the transition to recovery. Jam-packed with learnings from real life crisis case studies, Amanda Coleman has put her years of experience into creating a clear framework for people to follow. If you're a CEO or any director focused on risk and resilience, this book is your critical friend. Grab a copy now." * Sarah Waddington CBE, Director of Wadds Inc *"Making a great resource even better, Amanda Coleman's second edition of her outstanding book Crisis Communication Strategies adds new material on critical issues facing organizations today. Amanda provides step-by-step guidance, checklists, and tips for handling crisis communication successfully. This book should be on every leader and communication pro's desk as an invaluable go-to reference for handling one of the most important aspects of any crisis - how the organization explains it to the public and key stakeholders. I wish I had this book when I first moved into the crisis communication field." * Bob Jensen, Senior Managing Director, Strat3 *"The second edition of Crisis Communication Strategies proves again that Amanda Coleman is one of the best practitioners out there. The book is well written, easy to read and covers a variety of topics and stakeholders that are important for crisis communication to succeed in 2023. What I value the most is that Coleman includes so much practical advice that will be useful for communicators around the world. I can highly recommend this book to anyone interested in the field of crisis communication." * Kjell Braatas, Communications Advisor and Author *Table of Contents Chapter - 00: Acknowledgements; Chapter - 01: Are you ready for a crisis? Creating and testing a crisis communication plan; Chapter - 02: Recognizing a crisis: What it is and how to spot it; Chapter - 03: The operational response: The approaches and how they relate to communications; Chapter - 04: Remembering the people: How employees should come first; Chapter - 05: It’s tough at the top: The role of leadership in a crisis; Chapter - 06: The impact on the community: Managing the consequences; Chapter - 07: It’s OK to not be OK: Ensuring support is in place; Chapter - 08: Stepping on the road to recovery; Chapter - 09: So, what happens next?

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Book SynopsisDonald Clark has over 35 years' experience in online learning, simulations, virtual reality, mobile and artificial intelligence projects. He was a founding member of Epic Group plc and the founder and CEO of Wildfire Learning. He is a frequent global speaker, blogger, advisor and researcher and is also a Visiting Professor at the University of Derby. Based in Brighton, UK, he is the author of Artificial Intelligence for Learning, Learning Experience Design and Learning Technology, all published by Kogan Page.Trade Review"This groundbreaking book on the metaverse is a must-read for anyone interested in the future of learning. With expert insights and compelling research, the author illuminates the immense potential of immersive technologies. It is an essential resource for educators and learners seeking to navigate the exciting realm of the metaverse and unlock new frontiers in education." * Sheila Jagannathan, Global Head, Open Learning, World Bank *"Excitement about the metaverse died down towards the start of 2023, its oxygen stolen by the arrival of Generative Pre-trained Transformers (GPTs) - astonishingly capable AI models. But the metaverse will be back: the tech giants (especially Apple and Meta) are still spending vast sums on its development. It is best understood as the internet in 3D, the application of extended reality, including virtual reality (VR), augmented reality (AR) and mixed reality (MR). These technologies are going to be enormously influential in every aspect of life, and perhaps most of all in education. There is no better guide to this exciting new world than Donald Clark, who has been at the cutting edge of education technology for over 35 years. Not only does he talk and write with deep expertise, but also engagingly and entertainingly. What fun!" * Calum Chace, Author, Surviving AI, Global keynote speaker *"Donald Clark gives a great overview of learning and the metaverse, easing us in with an exploration of the term before deeply immersing the reader into a myriad of benefits. Part three is particularly insightful, as he shows his specialism in learning technologies. I left with a much better understanding of the topic, and recommend the second half to experienced professionals in L&D." * Tom Ffiske, Editor, Immersive Wire *Table of Contents Chapter - 01: What is the metaverse?; Chapter - 02: The origins of the metaverse; Chapter - 03: What does the metaverse mean for learning and development?; Chapter - 04: Evidence for learning and the metaverse; Chapter - 05: Virtual Reality (VR); Chapter - 06: Augmented Reality (AR); Chapter - 07: Gamification; Chapter - 08: Simulations; Chapter - 09: Immersive technologies; Chapter - 10: Web 3.0; Chapter - 11: Designing learning for the metaverse; Chapter - 12: ROI of learning in the metaverse; Chapter - 13: Lessons for the future of learning; Chapter - 14: Glossary; Chapter - 15: List of acronyms

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Book SynopsisKasper Spiro is co-founder and Chief Learning Strategist at Easygenerator, previously holding the CEO position for 11 years. Based in the Netherlands, he has been involved in knowledge sharing, performance support and e-learning for over three decades. Kasper is an international speaker, podcast host, and author for various L&D magazines. Videhi Bhamidi is Director of Research at Easygenerator. Based in India, she has more than a decade of experience in e-learning, learning technology and user experience, working with diverse L&D teams worldwide specializing in social, mobile and blended learning methods.

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Book SynopsisKevin Wheeler is a HR, talent acquisition and L&D consultant specializing in advising global firms on how to improve their recruitment function. Based in Fremont, California, he is a frequent keynote speaker and industry writer.Bas van de Haterd is a professional speaker, consultant and trainer with a particular focus on using technology to improve recruitment. Based in Soest, The Netherlands, he has more than 20 years' experience and his consulting clients include Dutch Rail, Dutch Post and Twente University.Trade Review"With Talent Acquisition Excellence, Kevin and Bas offer a timely and astute look at how we are in a revolutionary period in recruiting. Blending keen insights with compelling examples, this book illuminates the future for talent leaders seeking to drive innovation and results. Required reading for anyone aiming to master modern recruiting's tools and tactics." * Toby Culshaw, Head of Talent Intelligence, Amazon Stores *"People teams worldwide are wrestling with the implications of divergent yet intersecting trends in the gig economy, shift to remote, cloud & collaboration, profound social and cultural change, the arrival of transformation technology in generative artificial intelligence, all amidst an unstable and increasingly worrisome geopolitical environment. This is a timely book from Kevin Wheeler and Bas van de Haterd, two of the most original and iconoclastic thinkers in the world of TA / HR, who pull together these diverse threads into a concise, imaginative and persuasive narrative." * Hung Lee, Curator Recruiting Brainfood *"This book is an insightful exploration of how the world of work is evolving and how the field of recruiting needs to adapt alongside it. Few authors can bring this to light with the credibility and bonafide of Kevin Wheeler and Bas van de Haterd. The depth of their collective experience is on display throughout each page as they explore the evolving dynamics of the workplace, seamlessly blending insights on technology, human psychology and the art of recruitment. The book covers an impressive spectrum, from exploring the role of algorithms and analytics in shaping recruitment strategies to the human-centric aspects of workforce planning and talent attraction. It is a guide, a reflection of decades of earned wisdom and a strategic tool all rolled into one." * Lars Schmidt, Founder & CEO Amplify Talent *"In Talent Acquisition Excellence, Bas van de Haterd and Kevin Wheeler set out a compelling and powerful template for talent acquisition in the age of AI, analytics and complex talent ecosystems. I particularly enjoyed the scenarios laid out in the book, which provide a compelling treatise on how strategy, technology, process and data can be interwoven together to build a world-class talent acquisition function. A must-read for recruiters, HR professionals and business leaders alike." * David Green, Managing Partner at Insight222, co-author of Excellence in People Analytics, and host of the Digital HR Leaders podcast. *"Talent Acquisition Excellence is a pragmatic guide for a TA or HR leader on what to consider when building a future-proof TA function from scratch. The authors use results and scientific data to understand what's integral to a best practice TA function and are not afraid to conjecture on how this will play out in the future with a mixture of recent real-life examples and near future projections to inspire HR and TA leaders. I welcome the thought-provoking discussion this forward-looking book will inspire and influence Talent Acquisition development for years to come." * Andrea Marston, Senior Director Global Talent Acquisition, VMware *"Kevin and Bas offer a balanced perspective that underscores how the universal themes and best practices of Talent Acquisition transcend industry sectors, languages, and borders across the globe. It's a treasure trove of wisdom, filled with real-world examples and insights. A must-read for TA leaders seeking practical answers and thought-provoking insights." * Shelley Billinghurst & Serge Boudreau, The Recruitment Flex Podcast *"Embark on a transformative odyssey alongside the visionary insights of Bas and Kevin, the oracles of talent acquisition. In their meticulously crafted guide, business leaders will discover the strategic power of talent acquisition, gaining profound insights into the future of recruitment. Peer into the crystal ball of emerging trends, technologies and strategies that will sculpt the hiring landscape. Stay ahead, triumph in the war for talent, elevate your leadership, make informed decisions and propel your organization to unprecedented success!" * Tash Johnston, Talent Acquisition Leader *"A timely and profound exploration of how to attract and retain top talent in today's rapidly evolving work environment. Talent Acquisition Excellence offers a masterclass in recruitment strategy, providing state-of-art perspectives and guidance." * Ross Dawson, Futurist, Keynote Speaker and Author of "Thriving on Chaos", Chairman, Advanced Human Technologies Group *"In an industry typically heavily influenced by vendors setting the tone for what TA excellence means, Kevin & Bas have curated an independent & refreshing take on navigating our ever-evolving landscape of recruiting & hiring practices. Your new 'go-to' recruiting resource is a blueprint for innovative approaches for success in sourcing, engaging, & securing top talent. This book is packed with punchy narratives, cool charts & contemporary insights that have practical application. leveraging real-world scenarios, useful tools and meaningful data it's a comprehensive guide that will resonate and provoke thought, as well as enable recruiters and hiring partners. A must-read for anyone aiming to keep ahead of the curve or elevate their recruitment game in the times ahead!" * Tracy Quinn, APAC Regional Head of Talent Acquisition *"Talent Acquisition Excellence is a masterful orientation to the current state of the art in TA with a big look at what we can expect next. Kevin and Bas combine their broad knowledge of international trends, and Kevin, as always, considers the grand sweep of history before making predictions about the future. It's practical, smart and full of concrete examples. I wish I had this book ten years ago!" * Dart Lindsley, Strategic Advisor, People Experience, Google, Speaker and host of Work For Humans *"This is a vital book for any talent acquisition professional looking to get ahead of the curve. These are incredibly disruptive times for the recruiting function with challenging talent markets, exponential technological advances, and fast-changing business needs that make it impossible to know what skills will be needed and when. Talent Acquisition Excellence provides a roadmap to the radically changed talent acquisition function of the future. The book is visionary but at the same time also accessible, pragmatic and practical." * Matt Alder, Host, The Recruiting Future Podcast *"Talent Acquisition Excellence provides a clear roadmap for building a more effective and efficient talent supply chain that is capable of meeting your organization's current and future talent needs. This book is a must read for any HR leader looking for practical advice and real-world examples for how to transform the recruiting function into a strategic capability." * Thomas Bertels, Founder and President, Purpose Works Consulting *"Talent Acquisition Excellence by Kevin Wheeler and Bas van de Haterd is a game-changer in recruitment literature. It stands out with its clear, no-nonsense approach, directly addressing how digital tools and analytics can revolutionize hiring. The authors, renowned experts in the field, effectively combine recruitment fundamentals with emerging technologies. The book offers unique insights and real-world case studies, making complex concepts accessible and applicable. This book is especially valuable for HR professionals and recruiters looking to leverage technology for smarter, more effective talent acquisition. Readers can expect to gain practical strategies and see tangible improvements in their recruitment outcomes. It's a concise and impactful read, essential for staying ahead in the modern recruitment landscape." * Felix Wetzel, Vice President, Product Management, Cielo *Table of Contents Chapter - 00: Introduction – what’s happening to work?; Chapter - 01: The emerging talent ecosystem; Chapter - 02: Technology and talent acquisition; Chapter - 03: Talent supply chain thinking; Chapter - 04: Talent attraction; Chapter - 05: Selection; Chapter - 06: RPO or in-house?; Chapter - 07: A radical new model for talent acquisition; Chapter - 08: ‘What hath God wrought?’;

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Book SynopsisThe iconic Henry Mintzberg provides a crystal-clear map to the forms and forces that shape all human organizations, synthesizing his fifty years of research.We live in a world of organizations, from our birth in hospitals until our burial by funeral homes. In between, we are educated, employed, entertained, and exasperated by organizations. We had better understand how these strange beasts really work. But where can we go to find out?Welcome to Understanding Organizations . . . Finally! For half a century, Mintzberg has been observing organizations, advising them, engaging them, and escaping them. Here he offers a masterful update and revision of his 1983 classic, Structure in Fives.Believing there is one best way to structure organizations is the worst way to do so. A better place to start is by recognizing different species of organizations. Mintzberg identifies seven—personal enterprises, programmed machines, professional assemblies, project pioneers, and others. He explores these forms and the seven forces that drive them toward hybrids and across their life cycles.You will find no better guide to the care and feeding of these extraordinarily varied and vital creatures than this book.

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Book SynopsisHave you wondered how marketers use data and technology to capture relevant information on their target audience? Or how marketers in today’s world deal with questions around sustainability, climate change and planned product obsolescence? In its 7th edition, Foundations of Marketing aims to answer these pressing questions. This leading textbook is packed with contemporary examples and case studies that highlight the real-world applications of marketing concepts. Discover: • The growing importance of social marketing• How organisations are leveraging consumer data to make decisions and drive customer retention and conversion levels• The role of brand communities, peer-to-peer marketing and social influencers• Both a Managerial and Consumer approach to marketingKey features: • Marketing Spotlights highlight the marketing innovations of brands such as Zoom, Rent the Runway, John Lewis and Patagonia.• Marketing in Action boxes offer modern examples of real marketing campaigns in the UK, Denmark, The Netherlands and internationally. • Critical Marketing Perspective boxes encourage students to critically reflect on ethical debates and stimulate student discussion and analysis about socially responsible practices.• End of Chapter Case Studies covering Starbucks, Patek Philipe, Spotify and Depop provides students with an in-depth analysis of companies’ marketing strategies. Each case study has dedicated questions to encourage critical thinking. • Connect® resources such as updated Testbank and Quiz questions, Application Based Activities and assignable Case Studies with associated multiple-choice questions. John Fahy is Professor of Marketing at the University of Limerick, IrelandDavid Jobber is Professor of Marketing at the University of Bradford School of Management, UKTable of ContentsPart 1: The Market-Led Organization 1. The Nature of Marketing 2. Marketing Strategy & Planning3. Understanding Customer Behaviour 4. Marketing Research and Customer Insights5. Market Segmentation, Targeting and Positioning Part 2: Creating Customer Value 6. Value through Products and Brands 7. Value through Services, Relationships and Experiences 8. Value through Pricing Part 3: Delivering and Managing Customer Value 9. Distribution: Delivering Customer Value 10. Integrated Marketing Communications I: Offline Communications Techniques 11. Integrated Marketing Communications II: Online Communications Techniques Part 4: The Environmental Context of Marketing 12. The Marketing Environment

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Book SynopsisWith clarity, conscience, and courage, global-systems pioneer Jorgen Randers and his distinguished contributors map the forces that will shape the next four decades. Forty years ago, The Limits to Growth study addressed the grand question of how humans would adapt to the physical limitations of planet Earth. It predicted that during the first half of the 21st century the ongoing growth in the human ecological footprint would stop-either through catastrophic "overshoot and collapse"-or through well-managed "peak and decline." So, where are we now? And what does our future look like? In the book 2052, Jorgen Randers, one of the coauthors of Limits to Growth, issues a progress report and makes a forecast for the next forty years. To do this, he asked dozens of experts to weigh in with their best predictions on how our economies, energy supplies, natural resources, climate, food, fisheries, militaries, political divisions, cities, psyches, and more will take shape in the coming decades. He then synthesized those scenarios into a global forecast of life as we will most likely know it in the years ahead. The good news: we will see impressive advances in resource efficiency, and an increasing focus on human well-being rather than on per capita income growth. But this change might not come as we expect. Future growth in population and GDP, for instance, will be constrained in surprising ways-by rapid fertility decline as result of increased urbanization, productivity decline as a result of social unrest, and continuing poverty among the poorest 2 billion world citizens. Runaway global warming, too, is likely. So, how do we prepare for the years ahead? With heart, fact, and wisdom, Randers guides us along a realistic path into the future and discusses what readers can do to ensure a better life for themselves and their children during the increasing turmoil of the next forty years.Trade ReviewChoice- In commemoration of the 40th anniversary of Limits to Growth (CH, Nov'73), Randers (climate strategy, BI Norwegian Business School) forecasts changes in population, consumption, energy use, emissions, quality of life, and climate over the next 40 years. As one of the original contributors to Limits to Growth, the author's current forecast is based on the ‘overshoot and collapse’ scenario. Regional scenarios highlight the distribution of benefits and costs from climate change across the globe, underscoring the distinct consequences on the developed and developing world. The author emphasizes that shortsighted decision making associated with democracy is ill suited to handle climate change, given its long-term outcomes. A novel feature of this work is the inclusion of predictions from more than two dozen experts working in ecology, political science, industry, and economics. These individual contributions are woven into the larger story to provide comparison with the author's predictions. Overall, this work is accessible to a general audience; however, Randers's limited analysis and justification of model assumption restrict the usefulness of this book as a stand-alone text. It could be useful in conjunction with some formal texts on globalization, economics, and the environment. Summing Up: Optional. General readers and undergraduate students.Publishers Weekly- Randers has made it his life's work to caution the world about the dangers of unfettered expansion, and to seek out solutions to current and prospective problems. Beginning with The Limits to Growth in 1972, he has explored possible scenarios for our social, economic, and environmental future. In this global study, Randers presents a forecast for the next 40 years, supported by ‘statistical data, anecdotal stories, impressions from traveling the world…formal analyses of particular developments,’ and short essays by a variety of experts. While he discusses his own opinions—such as his belief that the world economy must shift its focus from ‘fossil-fuelled economic growth’ to ‘sustainable well-being’ — the enormous amount of information and speculation here function additionally as an excellent springboard for a timely discourse. And open and informed conversation seems crucial to Randers's project—indeed, he posits that unchecked climate change is not a technological problem, but a political one. Randers and his colleagues present a portrait of the future that is radically different from today, but not entirely bleak: while he believes that the worst of his predictions are possible, he humbly asks his readers to ‘help make my forecast wrong.’"This thoughtful and thought-provoking book will be inspiring, and challenging, for all who really care about our common future."--Gro Harlem Brundtland, former prime minister of Norway; leader, World Commission on Environment and Development"A sober, cogent, and courageous assessment of a future not dictated by fate, or economics, or limits to technology, but by the most egregious leadership failure in history. But there is still time to change course...just enough time and no more."--David W. Orr, Oberlin College, author of Down to the Wire: Confronting Climate Collapse"Read 2052 and get the views of a great futurist-one with a fine track record of being right."--Paul R. Ehrlich, author of The Dominant Animal "This is an extraordinary and profoundly important book. Randers' mastery of many fields is impressive, and he presents his 'best guess' future with clarity and force. As a result, he provides a challenging template against which we can judge our own expectations for mid-century."--James Gustave Speth, author of America the Possible"An unconventional and lucid explanation of the likely macroeconomic developments of the world over the next forty years."--Lord Nicholas Stern, author, The Stern Review on the Economics of Climate Change; chair, Grantham Research Institute on Climate Change and the Environment, London School of Economics "With clarity, conscience, and courage, global-systems pioneer Jorgen Randers and his distinguished contributors map the forces that will shape the next four decades. Their sobering but far from despairing insights will encourage all who strive in applied hope to build a society worthy of nature's legacy and humans' potential."--Amory B. Lovins, chairman and chief scientist, Rocky Mountain Institute; senior author, Reinventing Fire; coauthor, Natural Capitalism "It's too late to wonder how different and refreshingly breathable the world would be if everyone had listened hard to Jorgen Randers 40 years ago. The question now is if we'll heed him this time. Here's our chance. Please seize it, everyone."--Alan Weisman, author of The World Without Us and Gaviotas Table of ContentsPreface: what will the future bring Part 1: Background. Worrying about the future Five big issues toward 2052 Part 2: My global forecast The logic behind my forecast Population and consumption to 2052 Energy and CO2 to 2052 Food and footprint to 2052 The nonmaterial future to 2052 The Zeitgeist in 2052 Part 3: Analysis Reflections on the future Five regional futures Comparison with other futures What should you do? Closing words

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Book SynopsisThe Standard for Portfolio Management – Fourth Edition has been updated to best reflect the current state of portfolio management. It describe the principles that drive accepted good portfolio management practices in today's organizations. It also expands the description of portfolio management to reflect its relation to organizational project management and the organization.

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Book SynopsisThis book offers all the advice you need to help your charity create successful and long-lasting partnerships with corporates. With charity–corporate partnerships now more high profile than ever, the number of charity and corporate players working fruitfully together is on the increase. For a successful partnership to help improve your charity’s finances and reputation, you will need to understand how to develop a robust strategy, follow best practice and get your voice heard by the right people. This guide shows you how to achieve this using the best methods and techniques in the field, all with the ultimate aim of helping your beneficiaries. In association with the Hartsook Centre for Sustainable Philanthropy at Plymouth University and the Institute of Fundraising. Who should buy this book? The diverse range of topics covered in this book provides a solid background for anyone involved in corporate fundraising, whether you are new to the field or a practised professional. What does it cover? This fifth edition combines chapter contributions and case studies from leading experts in both charity and corporate sectors, including how to: •Develop a strategic approach to corporate fundraising and take •advantage of research and data •Find new partners, carry out due diligence and choose a corporate •partnership portfolio •Pitch for partnerships and negotiate the best value for your charity •Manage the corporate account and recruit and structure a team •Forewarn and forearm yourself with crucial legal and regulatory issuesTrade Review`Corporate Fundraising and Partnerships was the first fundraising book I read as a new corporate fundraiser 15 years ago. Now as a Fundraising Director of a national charity, the book is still as valuable and beneficial as it ever was. It is an excellent resource for all charities and fundraisers who are looking for support and engagement from corporations. The case studies illustrate points that are relevant for all charities and the strategic development tools are very useful. Corporate partnerships are changing and this book will help your teams remain one step ahead.’ Rachel Kirby-Rider, Director of Income and Engagement, CLIC Sargent; `An insightful guide into best practice on corporate giving, this mixture of thoughtful commentary and practical case studies has helped us to raise our game and be more strategic in an important area of charity fundraising.’ Mark Barkaway, Director of Fundraising and Communications, Sussex Wildlife Trust; `The latest edition of this excellent title is once again stuffed full of straight-up, helpful advice, useful tips and insights from case studies. Both new and experienced practitioners can take advantage of the hard-earned knowledge these seasoned practitioners share and increase their success in developing open and mutually valuable charity–corporate relationships.’ Manny Amadi, MVO CEO, C&E Advisory and Editor, C&E Corporate-NGO Partnerships Barometer; `Valerie Morton has assembled a brilliant group of contributors to share their wisdom with you, and the result is a hugely useful guide… Corporate Fundraising and Partnerships offers wisdom and advice on the full spectrum of the subject, from a helpful history to the latest trends and techniques. More crucially, it will set you right for your future fundraising path by making you better prepared and more confident, with a greater prospect of achieving fantastic corporate–charity partnerships.’ Alix Wooding, Director of Development, South Bank Centre [from the Foreword]

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Book SynopsisAccomplished multi-strategy investor Asif Suria provides a simple, in-depth introduction to highly profitable strategies, making them available to all investors.

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Book SynopsisDespite insoluble contradictions, intense volatility and fierce resistance, the crisis-ridden capitalism of the 21st century lingers on. To understand capital's paradoxical expansion and entrenchment amidst crisis and unrest, Mute Compulsionoffers a novel theory of the historically unique forms of abstract and impersonal power set in motion by the subjection of social life to the profit imperative. Building on a critical reconstruction of Karl Marx's unfinished critique of political economy and a wide range of contemporary Marxist theory, philosopher Søren Mau sets out to explain how the logic of capital tightens its stranglehold on the life of society by constantly remoulding the material conditions of social reproduction. In the course of doing so, Mau intervenes in classical and contemporary debates about the value form, crisis theory, biopolitics, social reproduction, humanism, logistics, agriculture, metabolism, the body, competition, technology and relative surplus populations.Trade ReviewNot a day goes by without a question imposing itself on the minimally sane mind: how can all this shit around us just go on? In this masterful study, Søren Mau methodically drills into the core of the matter: the deeply entrenched power of some people over others, and of capital over everyone. It is this power that drives the disasters of our time, and it is a specific form of power, one rooted in the most basal layers of existence-the economy, where human bodies are (supposed to be) sustained. Written with verve and clarity, analytically sharp and dialectically shrewd in equal measure, Mute Compulsion reinvigorates historical materialism for the mid-twenty-first century. Through close readings of Marx and critical dialogues with contemporary theory, it throws up fresh insights for a new generation of Marxists, as well as for long-time connoisseurs. A big red book to cherish. -- Andreas Malm, author of Fossil Capital (Verso, 2016), The Progress of this Storm (2018) and How to Blow Up a Pipeline (2021).An instant classic. The best introduction to Marx's thought in any language. -- Aaron BenanavThis is the first in-depth investigation of a key concept used in Marx's Capital: mute compulsion. Far beyond a purely philological exercise, Søren Mau shows the centrality of this concept for a better understanding of capitalist class rule, subsumption and biopolitics. If we take the findings of Søren Mau's book seriously, it will considerably change our views on the "power of capital" and the political strategies to fight against this power. -- Michael HeinrichMute Compulsion manages to do something quite extraordinary: it puts a definitive end to accusations of economic reductionism levelled against Marx through an argument which is both complex, and yet very simple. By proposing that capital's domination operates through a form of economic power that subordinates our everyday life, Mau underscores the need to throw our gaze not only at what happens in the workplace, but particularly outside of it. A tour de force through some of the key Marxist concepts and debates. -- Sara R. Farris, author of In the Name of Women's Rights. The Rise of Femonationalism (Duke UP, 2017)

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Book SynopsisThe world is changing. The world has changed already. But have you changed with it? The change in technology in the last century has driven a massive development in organizations and in society. The so-called Fourth Industrial Revolution demands new approaches to leaders and to leadership. A paradigm shift is emerging, putting engagement, relations, inclusion, freedom, and engagement in the centre; both towards employees and customers. We need to be responsive in order to be relevant to employees and to customers, and in order to adapt to a changing world. We need to be The Responsive Leader. Erik Ostergaard introduces a proven model (called PICO leadership) for engaging in the transformation, covering: purpose and direction, innovation, culture, organizing, and leadership.

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Book SynopsisCreative thinking is about finding a way of looking at problems or situations from a fresh perspective to conceive of something new or original. It then becomes inventive thinking when something is created. If you have a brainstorming meeting and dream up dozens of new ideas, then you have displayed creativity but there is no inventiveness until something gets implemented. So, creativity and inventiveness go together hand in hand. With his usual flair for narrative, sharing personal experiences, inspirational stories and motivational quotes, Neil Francis will help you to unleash your inner creativity and apply it every day in everything you do!

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Book SynopsisPer Wimmer is equally known as a global financier, philanthropist, adventurer and explorer. Today, Per owns and runs his own investment bank, Wimmer Financial, which he founded in 2007. He has also supported numerous charities financially with a particular view to inspiring children to live out their dreams. His penchant for exploration and adventure has taken him to 85 countries, a world landspeed record attempt, crossing the USA on a Harley-Davidson motorbike, living with the Indians of the Amazon Forest, skydiving over Mount Everest - and soon to be the first Dane private citizen to fly into space via Richard Branson's Virgin Galactic. This is the first volume in the autobiography of a person who a commentator described as "a true Indiana Jones meets 007 James Bond". Per Wimmer's life story is far from ordinary and very much driven by the desire to push boundaries. This first volume covers Per's formative years, his growing fascination for adventure, travel and space, and the growth of his career in international finance, culminating in the founding of Wimmer Financial.

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Book Synopsis“Sundberg and Begg have produced an essential guide to help leaders tap their organization’s full potential by creating the conditions for critical thinking, clear communication, and nimble execution.” Daniel H. Pink, #1 New York Times bestselling author of The Power of Regret, Drive, and To Sell is Human Enduringly successful companies don’t rely on a genius CEO. They build collective intelligence, systematically empowering everyone, from the boardroom to the shop floor, to use their brains and apply them to the problems and opportunities that matter most. The iPhone wasn’t the brainchild of Steve Jobs, Warren Buffet didn’t want to bet on Apple, and Amazon Prime wasn’t Jeff Bezos’ idea. Each of these breakthroughs was sparked by an employee who’d been given the tools, skills, and confidence to ask the right questions. Every company has a vast reservoir of brainpower and it’s a leader’s role to tap into it. In Collective Intelligence, co-CEOs Jennifer Sundberg and Pippa Begg lean on their work with the world’s most demanding leaders over the past 15 years to show you how. They’ll demonstrate how badly run businesses make smart people act dumb and reveal how enduringly successful businesses create the conditions for everyone to think hard and act fast.

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Book SynopsisCan we manage without managers? Brought to life through the true stories of the real people who work there, Made Without Managers shares one companys eye-opening experiences of a different way of working. Concerned that the constraints of conventional line-management structures might stand in the way of exceptional innovation and unrivalled customer service, the team at Mayden decided to break free from traditional approaches to people hierarchies and take a liberating, exciting and sometimes rocky journey into the extraordinary instead. What they created was a successful, dynamic, future-focused company that no longer relies on an outdated blueprint of traditional hierarchical management to get things done. What they learned can benefit any business thats looking for more forward-thinking ways of working ways that have the potential to unlock remarkable levels of empowerment, creativity, collaboration and productivity. This authentic and compelling account provides an unprecedented opportunity to go behind closed doors and discover the truth about the realities of working in and running a self-managing organisation, directly from the people that have lived and worked through it themselves. Learn about the pitfalls as well as the possibilities, experience the struggles alongside the successes and shine a light on what it really takes to achieve, prosper, survive and thrive in a business thats made without managers.Trade Review“Add Mayden to your list of companies to emulate. This is the remarkable tale of how a multimillion-pound company developed a culture of self-organisation treating everyone like a leader.” - L. David Marquet, bestselling author of Turn the Ship Around!“Making work more fun is our mission and this is exactly what the people at Mayden are doing. Together they are creating an innovative and fulfilling workplace that everyone can enjoy. Bravo!” - Joost Minnaar, co-founder of Corporate Rebels."You will be inspired! Mayden is one of the few companies in the UK that works without managers. How can that work? Find out in this book." - Henry Stewart, chief happiness officer, Happy"Mayden’s story showcases the importance of empowerment and community in organisational success, and is a must-read for cynics of contemporary organisational life." Professor Stephen Brammer, dean of Bath School of Management"I love it! Unpretentious and comprehensive, moving and funny, this is a precious resource for other businesses on a similar path." - Lisa Gill, Tuff Leadership Training, Leadermorphosis podcast host"What Team Mayden has in abundance is a strong connection to their purpose and an equally important empathy with each other - two essential ingredients for today’s ever-changing world." - Paul Goddard, agile coach and certified scrum trainer, Agilify

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Book SynopsisAre you ready to make people sit up and listen when you speak? Do you want to shine in conversations, meetings, pitches or presentations? Is it time to let go of the anxiety that holds you back? Whatever you want to say and whenever you need to say it, this inspiring, motivating and engaging guide will equip you with powerful ways to free your voice, connect with your audience and communicate with confidence to make a lasting impact. Combining practical advice with proven techniques that really work, performer and communication expert Liz Peters draws on years of research and experience to help you: Overcome the life-limiting fears that stop you speaking up. Harness the transformative power of embodiment to build enduring confidence. Feel at ease and in control whenever you have to take centre stage. Master your personal presence so you can engage and inspire others. It’s time to believe you’re good enough. So, get ready to unleash your inner brilliance, learn to love your spotlight moments and discover how awesome it feels to own the room!Trade Review"An important, powerful and playful book that will help you live, work and communicate with more presence and power. Liz’s practical approach looks at everything from how we view our bodies, to confidence and influencing others. A must-read for anyone who wants to make an impact." -- Graham Allcott * author of ‘How to be a Productivity Ninja’ *"This book is unusual because it is an inside out approach. It’s more than just a public speaking book, its a handbook for anyone who ever has to step into the spotlight, wants to make a difference or lead. Liz has done a phenomenal job of merging the worlds of improvisation and embodiment; helping us understand how to use our breathing, warm bodies to feel more confident, step up and inspire others." -- Lauren Currie OBE

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Book SynopsisJürgen Salenbacher examines the work of leading theorists in business culture before explaining how our success in exploring change rests on our ability to think creatively. Branding practises, he suggests, can help us, but we also need to cultivate creative thinking. This book is a unique resource for creative minds, entrepreneurs, and teams, but may also be used by anyone facing major life decisions.

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Book SynopsisSome of the most life-changing connections are made at events. But if you can’t design events, how can you change your world? The answer? This handbook will change the way you think about how events change the world you live in. It shows the way to re-design your world on one sheet of paper using the #EventCanvas. This book identifies the starting point of any event and outlines steps of how events come to life. It focuses on the DNA of specific aspects of events, and provides insight into how to observe and analyze events, understand stakeholders, and define behavioural changes required to deliver value. It also identifies the levers and mechanisms that influence such behavioural changes in event design. This handbook lays the foundation for creating a common language. A language that can be spoken and understood by those who know and those who don’t yet know the mechanics of events. It is a pragmatic approach for designing and creating events that matter. For more information about the #EventCanvas visit: www.eventcanvas.org/eventdesignhandbook

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Book SynopsisA large part of our current linear economy consists of fast-moving consumer goods. After a short usage period the product becomes waste, which ends up in a waste treatment plant for recycling or incineration or, unfortunately, leaks into the environment on landfills or as plastic soup. Should we stop consuming these products? Can we live without packaging, consumables and fashion? We could do without them, but sometimes we do need packaging to protect a product and to prevent food waste. In order to stop producing more waste we need to rethink our approach to those consumables. We need a more circular approach, starting at the beginning of production and consumption: the design. Through circular business models and design strategies Products that Flow demonstrates how end-of-life products can become a resource for new ones instead of becoming waste. The book describes circular business models and design strategies to inspire designers, marketeers and business developers.

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Book SynopsisNot all of us get to work on multimillion corporate identity projects for airlines and huge conglomerates. If you are new to the sector or honing their skills, this book if for people who have tackled identity projects in the real world, then this is for you. This is a broad introduction on identity design - not branding - don't worry, you'll learn the difference.If you want a book that tells you how to do it, this is for you - if you want a book about how other people have done it - then this isn't the book for you.This book is for graphic designers and people who commission corporate identity projects who want to understand the process and how to deliver one, be it new to the sector or honing their skills.

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Book SynopsisWhen a company is committed to growing through innovation - not just exploiting the existing business models - standard accounting documents offer insufficient and, oftentimes irrelevant data. Innovation Accounting is a practical guide for these companies to help them measure and track innovation. Most established organizations have understood the need to innovate and become more digital, however the management tools available to leaders seeking to understand the investments in innovation are lacking. Financial accounting in particular is difficult to use in the context of (digital) innovation. Therefore a new complementary system for measuring and tracking innovation is needed.The book provides tools, frameworks, templates, and visualizations that can be easily understood and applied. These can all be used by executives looking for a new way of measuring corporate performance in a world where accounting-recognized assets are becoming commodities, by investors seeking better ways of looking at a company's growth potential, and by managers who need to valuate innovation product teams using more than just financial indicators. Innovation Accounting is an essential go-to book for anyone that wants to measure their company's innovation ecosystem.

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Book Synopsis

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