Business and Management Books
McGraw-Hill Education Capturing New Markets How Smart Companies Create Opportunities Others Donât
a huge range and FREE tracked UK delivery on ALL orders.
£30.39
McGraw-Hill Education - Europe How to Deliver a TED Talk Secrets of the Worlds
Book SynopsisDELIVER THE PRESENTATION OF YOUR LIFE--AND LAUNCH YOUR CAREERA nonprofit dedicated to ideas worth spreading, TED challenges the world's most fascinating thinkers and doers to give "the speech of their lives" in 18 minutes or less. The more than 14,000 talks on TED.com have been viewedover 1 billion times and include those by such luminaries as Tony Robbins, Dan Pink, and Sheryl Sandberg.Now you can learn how to give a TED-style talk to achieve your personal and business goals.How to Deliver a TED Talk provides more than 100 invaluable tips--everything from opening with an explicit statement of audience benefits to framing your idea as an action-outcome response to a question worth asking. Whetheryou're presenting to an audience of 1 or 1,000, this book is an indispensable resource for any public speaker."Not just for TED talks, it's a great book for any presentation you have to make. If you want to deeply engage and impress your audience, thisTable of ContentsForeword by Richard St. John vAcknowledgments ixIntroduction Confessions of a TED Talk Addict 1Part IContentChapter 1 Choosing an Idea Worth Spreading 11Chapter 2 Organizing Your Talk 29Chapter 3 Telling Your Story 47Chapter 4 Crafting Your Catchphrase 75Chapter 5 Opening Your Talk 81Chapter 6 Transitioning Between Parts of Your Talk 95Chapter 7 Concluding Your Talk 103Part IIDeliveryChapter 8 Projecting Emotion 113Chapter 9 Enhancing Your Language 121Chapter 10 Adding Humor 131Chapter 11 Mastering Your Verbal Delivery 139Chapter 12 Managing Your Nonverbal Delivery 147Chapter 13 Moving Around the Stage 153Part IIIDesignChapter 14 Creating Inspiring Slides 161Chapter 15 Using Video Effectively 167Chapter 16 Using Props 171Chapter 17 Using a Lectern 175Chapter 18 Dressing for Success on Stage 181Part IVThe Journey to theStage and BeyondChapter 19 Getting Selected to Give a TED Talk 187Chapter 20 Preparing Without Fear 193Chapter 21 Being Introduced Effectively 197Chapter 22 Helping Your TED Video Go Viral 203Chapter 23 Stop Reading and Start Speaking 205Afterword by Simon Sinek 207Notes 213Index 221
£999.99
McGraw-Hill Education - Europe The Resource Management and Capacity Planning
Book SynopsisTHE DEFINITIVE GUIDE TO MAXIMIZING LIMITED RESOURCES TO INNOVATE AND GROWTrying to accomplish too much with too few resources has become almost customary in business today. More often than not, though, all that we "accomplish" is delayed projects, mass confusion, and missed opportunities--not the achievement of business goals.The Resource Management and Capacity Planning Handbook helps you tackle the critical challenges of resource management and capacity planning head on by providing a proven tool for making the leap from chaos tocontrol: the Capacity Quadrant, a framework for addressing visibility, prioritization, optimization of existing resources, and integrated planning and governance.The Resource Management and Capacity Planning Handbook demystifies the complexities of resource capacity and demand management and offers clear ways for maximizing your limited resources to drive business growth and sustainability.This groundbreaking Table of ContentsPreface Acknowledgments Introduction: A Bigger Boat or a Smaller Shark 1Chapter 1: The Current State of Affairs in ResourcePlanning 5Chapter 2: From Chaos to Control: Paths to Maturity 23Chapter 3: The Best-Laid Plans: Things That Cause Havocwith Resource Efficiency and What to Do About It 57Chapter 4: Why Do We Need This Anyway? Selling Resource Planning Internally 89Chapter 5: Who’s in Charge Here? Ownership of the Process 117Chapter 6: Strategic Alignment: How Not to Manage Like Custer . . . and Other Lessons from the Military 131Chapter 7: Resources Are People Too: Execution and Productivity—the Human Side of Resource Management 141Chapter 8: The Capacity Quadrant: Four Pillars of Effective Resource Capacity Management 173Chapter 9: Specific Industry Considerations: Products, Services, Life Sciences, Healthcare, Government, and More 201Chapter 10: Mastering Resource Management: Irrefutable Truths, Parting Recommendations, and Tools for the Road 221Notes 229Index 235
£43.99
Cornerstone Did You Spot The Gorilla
Book SynopsisIn a recent series of ground-breaking psychological experiments, volunteers were shown a 30-second film of some people playing basketball and told to count the number of passes made with the ball. After just a few seconds, a man dressed as a gorilla slowly walked into frame, beat his chest at the camera, and sauntered off. Unbelievably, almost none of the people watching the film noticed the gorilla. Exactly the same psychological mechanisms that cause people to miss the gorilla also make them miss unexpected but vitally important opportunities in their professional and personal lives. This book outlines the scientific evidence and thinking behind this remarkable new phenomenon, and shows you how you can spot gorillas in your life - and what to do when you see one.
£999.99
Penguin Random House Group The Powerhouse
Book Synopsis
£19.79
Oxford University Press Inc Mastering Catastrophic Risk
Book SynopsisA profound and insightful look at how company leaders prepare for and respond to shocks and crises that threaten their business.Successful firms strategically manage and are more accurate in their assessment of large-scale risks. Doing so is increasingly challenging given the pace of change, whether financial, technological, regulatory, or environmental. Mastering Catastrophic Risk provides real-world practical insights into how large companies are responding to this new reality and develops a framework for smarter thinking about events that can damage a business.As leading authorities on risk management, strategy, and company leadership, Howard Kunreuther and Michael Useem take us on a groundbreaking tour of firms'' decision making process. They demonstrate how improving readiness for and resilience against future shocks is now an integral part of company strategy. Using the DISRUPT model they have developed, they highlight the seven primary Drivers of disruption: Interdependencies increase exposure; Short-term focus results in limited vision; Regulations require change and constrain opportunities; Urbanization increases the costs of disasters; Probabilities of disasters have increased; and Transparency has enhanced public awareness of problems and impacts on firms'' reputations. This updated paperback edition includes a new preface to address threats to business that have emerged or intensified in the past two years including existential threats like the coronavirus, self-inflicted calamities like the Wells Fargo customer account scandal, and natural disasters like the West Coast wildfires and hurricanes on the Atlantic.Some disruptions can be anticipated, while others arrive without warning. Their onset stresses decision makers, impairs company operations, and may even put the enterprise at risk. The bottom-line: business leaders and their governing boards face ever more challenging disruptions and must be ever more on guard. If your company is hit tomorrow, will it bounce back, or drown?Trade ReviewMastering Catastrophic Risk is a timely and indispensable guide for corporate boards and executives contemplating an increasing variety of high consequence risks. Globalization, financial concentration, climate change, and political volatility have heightened the intensity and range of potential disruptions that may impact enterprises. This volume crisply lays out a disciplined and practical set of approaches for identifying and preparing for high impact enterprise risks. * Michael Chertoff, Former United States Secretary of Homeland Security *This interesting book uses interviews and case studies from the business world to identify 21 categories of risk faced by publicly traded companies and to draw useful lessons about how to prepare for them." - Richard N. Cooper, Foreign AffairsTable of ContentsPrologue: On a Sunny Day Part I. A More Risky Era Chapter 1 Risk on the Agenda Chapter 2 Impact of Severe Events Part II. Enterprise Decisions for Managing Disruptions Chapter 3 From Intuitive to Deliberative Thinking Chapter 4 The Risk Analysis Cycle Chapter 5 Risk Management Praxis Part III. What Disrupted Companies Do Chapter 6 Crisis at Lufthansa and Deutsche Bank Chapter 7 From Reactive to Proactive Boardroom Chapter 8 Corporate Giving for Disaster Relief Part IV. Reaching Vital Stakeholders Chapter 9 Disclosing Threats Chapter 10 A Two-Edged Sword Chapter 11 Safeguarding Value Chapter 12 Managing Disruptions and a Checklist for Action Epilogue: On a Rainy Day Appendices About the Authors Acknowledgments References
£999.99
Oxford University Press Wages School Quality and Employment Demand IZA Prize in Labor Economics
Book SynopsisDavid Card and Alan B. Krueger have made substantial contributions to the field of Labor Economics. Their influential work focuses on policy-relevant issues and spans vast and important topics, including: unemployment, minimum wage, migration, measurement error, unions, wage differentials among various groups in the US, labor demand, social insurance, and technological change. Card and Krueger have also been extremely influential in econometrics methodology; they were at the forefront of employing an ''experimental'' approach in their research design and implementation. Both of these IZA prize winners have made significant methodological contributions on instrumental variable estimation, measurement error, regression discontinuity methods, and the use of ''natural'' experiments. This book provides an overview of their most important work and is divided two main parts: the first section focuses on school quality and the differences in wages across groups in the US; the second part conceTrade ReviewI found that the book offers a timely discussion regarding a much politicized debate around the responsibility of societies to invest more in education and on their young people. The book is a gold mine of data which can spark lively discussions among educationalists, sociologists and economists. * Iasonas Lamprianou, Work Employment and Society *Table of ContentsI: INTRODUCTION BY THE EDITORS: INGENUITY AND CREATIVITY - DAVID CARD AND ALAN B. KRUEGER; II: SCHOOL QUALITY, EARNINGS, AND BLACK-WHITE WAGE DIFFERENCES; III: MINIMUM WAGES AND EMPLOYMENT DEMAND; IV: CONCLUDING THOUGHTS
£999.99
Oxford University Press Great Minds in Management
Book SynopsisIn Great Minds In Management Ken G. Smith and Michael A. Hitt have brought together some of the most influential and original thinkers in management. Their contributions to this volume not only outline their landmark contributions to management theory, but also reflect on the process of theory development, presenting their own personal accounts of the gestation of these theories.The result is not only an ambitious and original panorama of the key ideas in management theory presented by their originators, but also a unique collection of reflections on the process of theory development, an area which to date little has been written about by those who have actually had experience of building theory.In their concluding chapter, Ken G. Smith and Michael A. Hitt draw together some common themes about the development of management theory over the last half a century, and suggest some of the conclusions to be drawn about how theory comes into being.Contributors: Chris Argyris, Albert Bandura, Trade ReviewReview from previous edition The contributors to this volume are truly "great minds in management"... this volume should be read by all aspiring scholars and is well worth inclusion in management doctoral seminars. * Academy of Management Review *...what the book delivers is two-fold. First it provides the reader with a vista of the current management landscape featuring some of the prominent theories that have evolved in the field. Secondly it provides insights into the process of theory development through original accounts by theory developers. On both scores the book is valuable...I would recommend the book to anyone who is interested in theory building, especially to those who are keen to probe how it is accomplished in an interdisciplinary, applied field such as management. * M@n@gement *Table of ContentsINTRODUCTION ; 1. The Process of Developing Mangement Theory ; PART I: INDIVIDUALS AND THEIR ENVIRONMENT ; 2. The Evolution of Social Cognitive Theory ; 3. Image Theory ; 4. The Road to Fairness and Beyond ; 5. Proactive Individualism ; 6. Upper Echelons Theory: Origins, Twists and Turns, and Lessons Learned ; 7. Goal Setting Theory: Theory Building by Induction ; 8. How Job Characteristics Theory Happened ; 9. Do Employee Attitudes Towards Organizations Matter? The Study of Employee Commitment to Organizations ; 10. Developing Psychological Contract Theory ; 11. The Escalation of Commitment: Steps Toward an Organizational Theory ; 12. On the Origins of Expectancy Theory ; PART II: BEHAVIOR OF ORGANIZATIONS ; 13. Double-Loop Learning in Organizations: A Theory of Action Perspective ; 14. Where Does Inequality Come From? The Personal and Intellectual Roots of Resource-Based Theory ; 15. Organizational Effectiveness: Its Demise and Re-Emergence Through Positive Organizational Scholarship ; 16. Managerial and Organizational Cognition: Islands of Coherence ; 17. Develping Theory About the Development of Theory ; 18. Managing Organizational Knowledge: Theoretical and Methodological Foundations ; 19. The Experience of Theorizing: Sensemaking as Topic and Resource ; PART III: ENVIRONMENTAL CONTINGENCIES AND ORGANIZATIONS ; 20. The Development of Stakeholder Theory: An Idiosyncratic Approach ; 21. Developing Resouce Dependence Theory: How Theory is Affected by its Environment ; 22. Institutional Theroy: Contributing to a Theoretical Research Program ; 23. Transaction Cost Economics: The Process of Theory Development ; 24. Developing Evolutionary Theory for Economics and Management ; 25. An Evolutionary Approach to Institutions and Social Construction: Process and Structure ; CONCLUSION ; 26. Learning How to Develop Theory from the Masters
£53.20
Oxford University Press Human Resource Development
Book SynopsisAssuming no prior knowledge or experience, this textbook provides an up to date introduction to the key concepts and issues within the field of learning and development. Blending key theories and concepts with a practical approach, the text covers the core areas that line managers and HRD practitioners need to know in order to design, implement and evaluate formal training interventions. In addition to these core areas, more contemporary issues such as learning and development within small and medium sized enterprises, and the sharing and management of knowledge are outlined.The textbook draws on a wide range of features to ensure and encourage learning and understanding. Within each chapter key concepts are introduced at the start of each chapter; other features include ''hints and tips'' boxes, ''practitioner perspectives'', and end of chapter case studies, and chapter revision questions. There is also a supporting online resource centre providing resources for students and lecturers.Online Resource CentreFor studentsAnnotated web link updates to Government Policy and initiativesAnnotated web links to professional associations and valuable sources of informationTraining plan exercise/simulationExamples of real-life plans and evaluationsBullet point outlines for the end of chapter self-assessment questionsIndication of how the book maps on to CIPD standardsFor lecturersAdditional case study material and notes for using the casesAll artworks (tables, figures and diagrams)Trade ReviewHaving reviewed the first four chapters, this recent material gives a clear indication of the contribution that this text will make to the field. Chapters five to nine get into the 'nuts and bolts' of the subject and in my view, do so in a way that will appeal to undergraduates and postgraduate readership who may be coming to the topic for the first time. The examples provided are excellent illustrations of theory in practice for what can often be presented as a very dry topic, delivered in a prescriptive, 'to-do' list fashion. * Jeanette Harrison, University of Ulster *In reading these chapters I was interested to see that some were quite detailed - maybe excessively so. Then, thinking about our undergraduate students, I was reminded that they do not necessarily have the experiential 'hooks' for the details of L&D needs, design and evaluation. I think such students, or even PGs with little experience of the L&D function, would find this useful. * Angela Arnold, Glasgow Caledonian University *Table of ContentsPART ONE: THE FUNDAMENTALS OF HUMAN RESOURCE DEVELOPMENT; PART TWO: THE OPERATIONAL ROLE OF HUMAN RESOURCE DEVELOPMENT; PART THREE: THE KEY THEMES OF HUMAN RESOURCE DEVELOPMENT
£63.64
Taylor & Francis Ltd (Sales) Expectation Enterprise and Profit
Book SynopsisProduction is a complex system of interdependent activities, necessary to the system as a whole, which itself depends on the continuance of each individual activity that composes it. In such a system, resources must be committed to specific technological purposes long in advance to the ultimate sale of goods to the consumer.The success of such an enterprise system rests on the durability of the instruments it uses. These are so complex, sensitive, and powerful that their huge expense can be recovered only if they can be used for many years. Yet when the decision is made to invest in them, those years of use are in the future and the conditioning circumstances are unobservable and unknown.The firm in Western economies is the essential institutional means of confronting this problem of uncertainty, Expectation, Enterprise and Profit: The Theory of the Firm is concerned with the nature and mode of life of the firm as a means of policy formation in the face of uncertainty.This book offers a concise treatment and excellent analysis of the major concepts studied in a first course in the theory of the firm.Table of ContentsPreface; 1: The Nature of Production; 2: The Matrix of Production; 3: The Firm’s Tests of Rightness; 4: Investment; 5: Expectation; 6: Interdependent Decision-making; 7: Profit and Equilibrium
£41.39
University of Chicago Press Risky Behavior among Youths An Economic Analysis
a huge range and FREE tracked UK delivery on ALL orders.
£95.00
The University of Chicago Press Contrasting Styles of Industrial Reform China and
Book SynopsisSince World War II, China has had a command economy administered under a dictatorship, while India's democracy has introduced a highly regulated economy. Despite obvious differences in their political systems, each country endured remarkably similar economic problems with respect to industry during the 1960s and 1970s. Both embarked in the 1980s on a series of industrial reforms designed to improve technology and efficiency in the use of resources, as well as to stimulate industrial growth in the face of declining productivity. For economists, the two countries offer an interesting test case for examining similar reform programs launched from disparate political and economic systems. For policymakers concerned with the region's stability, a clear view of the economic futures of these two major powers is paramount. Examining and comparing the reform experiences of China and India up to the present, George Rosen shows that although China enacted more sweeping reform measures and produced
£47.50
The University of Chicago Press Canada U.S Tax Comparisons NBERProject Reports
Book SynopsisIn the increasingly global economy, domestic tax policies have taken on a new importance for international economics. This unique volume compares the tax reform experiences of Canada and the United States, two countries with the world's largest bilateral flow of trade and investment. With the signing of the U.S.-Canada Free Trade Agreement and the tax reforms of the 1980s, there has been some harmonization of tax systems. But geographic, cultural, and political characteristics shape distinct national social policies that may impede harmonization. As the U.S. and Canadian economies become even more integrated, differences in tax systems will have important effects, in particular on the relative rates of economic growth. In this timely study, scholars from both countries show that, while the United States and Canada exhibit similar corporate tax structures and income tax systems, they have very different approaches to sales tax and social security taxes. Despite these differences, the twTable of ContentsIntroduction, William T. Alpert, John B. Shoven, and John Whalley Pressures for the Harmonization of Income Taxation between Canada and the United States, Robin Boadway and Neil Bruce Canada-U.S. Free Trade and Pressures for Tax Coordination, Roger H. Gordon Income Security via the Tax System: Canadian and American Reforms, Jonathan R. Kesselman Tax Incidence: Annual and Lifetime Perspectives in the United States and Canada, James B. Davies Tax Effects on the Cost of Capital, Kenneth J. McKenzie and Jack M. Mintz The Cost of Capital in Canada, the United States, and Japan, John B. Shoven and Michael Topper The Impact of U.S. Tax Reform on Canadian Stock Prices, Joel Slemrod Tax Aspects of Policy toward Aging Populations, Alan J. Auerbach and Laurence J. Kotlikoff Taxation and Housing Markets, James M. Poterba What Can the United States Learn from the Canadian Sales Tax Debate?, Charles E. McLure, Jr. Subnational Tax Harmonization, Canada and the United States: Intent, Results, and Consequences, Francois Vaillancourt Reflections on Canada-U.S. Tax Differences: Two Views, Richard A. Musgrave and Thomas A. Wilson
£87.40
University of Chicago Press Business Cycles Indicators Forecasting Volume 28
Book SynopsisIn this volume, economists examine forecasting techniques developed over the past ten years, compare their performance to traditional econometric models, and discuss new methods for forecasting and time - series analysis.Table of ContentsAcknowledgments Introduction James H. Stock And Mark W. Watson 1. Twenty-Two Years Of The NBER-ASA Quarterly Economic Outlook Surveys: Aspects And Comparisons Of Forecasting Performance Victor Zarnowitz And Phillip Braun Comment: Allen Sinai 2. A Procedure For Predicting Recessions With Leading Indicators: Econometric Issues And Recent Experience James H. Stock And Mark W. Watson Comment: Kenneth F. Wallis 3. Estimating Event Probabilities From Macroeconometric Models Using Stochastic Simulation Ray C. Fair Comment: James D. Hamilton 4. A Nine Variable Probabilistic Macroeconomic Forecasting Model Christopher A. Sims Comment: Pierre Perron 5. Why Does The Paper-Bill Spread Predict Real Economic Activity? Benjamin M. Friedman And Kenneth N. Kuttner Comment: Ben S. Bernanke 6. Further Evidence On Business Cycle Duration Dependence Francis X. Diebold, Glenn D. Rudebusch, And Daniel E. Sichel Comment: Bruce E. Hansen 7. Dynamic Index Models For Large Cross Sections Danny Quah And Thomas J. Sargent Comment: John Geweke 8. Modelling Non-Linearity Over The Business Cycle Clive W.J. Granger, Timo Terdsvirta, And Heather Anderson Comment: Andrew Harvey Contributors Author Index Subject Index
£72.20
MIT Press Ltd HubandSpoke Cartels Why They Form How They
Book SynopsisThe first comprehensive economic and legal analysis of hub-and-spoke cartels, with detailed case studies.A cartel forms when competitors conspire to limit competition through coordinated actions. Most cartels are composed exclusively of firms that would otherwise be in competition, but in a hub-and-spoke cartel, those competitors (“spokes”) conspire with the assistance of an upstream supplier or a downstream buyer (“hub”). This book provides the first comprehensive economic and legal analysis of hub-and-spoke cartels, explaining their formation and how they operate to create and sustain a collusive environment. Sixteen detailed case studies, including cases brought against toy manufacturer Hasbro and the Apple ebook case, illustrate the economic framework and legal strategies discussed. The authors identify three types of hub-and-spoke cartels: when an upstream firm facilitates downstream firms to coordinate on higher prices; wh
£49.40
MIT Press Ltd Theres Nothing Micro about a Billion Women Making
Book SynopsisWhy it takes more than microloans to empower women and promote sustainable, inclusive economic growth.Nearly one billion women have been completely excluded from the formal financial system. Without even a bank account in their own names, they lack the basic services that most of us take for granted—secure ways to save money, pay bills, and get credit. Exclusion from the formal financial system means they are economic outsiders, unable to benefit from, or contribute to, economic growth. Microfinance has been hailed as an economic lifeline for women in developing countries—but, as Mary Ellen Iskenderian shows in this book, it takes more than microloans to empower women and promote sustainable, inclusive economic growth. Iskenderian, who leads a nonprofit that works to give women access to the financial system, argues that the banking industry should view these one billion “unbanked” women not as charity cases but as a business opportun
£22.95
MIT Press The Smart Mission NASAs Lessons for Managing
Book SynopsisWhy human skills and expertise, not technical tools, are what make projects succeed.The project is the basic unit of work in many industries. Software applications, antiviral vaccines, launch-ready spacecraft: all were produced by a team and managed as a project. Project management emphasizes control, processes, and tools—but, according to The Smart Mission, that is not the right way to run a project. Human skills and expertise, not technical tools, are what make projects successful. Projects run on knowledge. This paradigm-shifting book—by three project management experts, all of whom have decades of experience at NASA and elsewhere—challenges the conventional wisdom on project management, focusing on the human dimension: learning, collaboration, teaming, communication, and culture. The authors emphasize three themes: projects are fundamentally about how teams work and learn together to get things done; the local level—not an
£21.25
MIT Press Ltd Buy Now How Amazon Branded Convenience and
Book SynopsisHow Amazon combined branding and relationship marketing with massive distribution infrastructure to become the ultimate service brand in the digital economy.Amazon is ubiquitous in our daily lives—we stream movies and television on Amazon Prime Video, converse with Alexa, receive messages on our smartphone about the progress of our latest orders. In Buy Now, Emily West examines Amazon’s consumer-facing services to investigate how Amazon as a brand grew so quickly and inserted itself into so many aspects of our lives even as it faded into the background, becoming a sort of infrastructure that can be taken for granted. Amazon promotes the comfort and care of its customers (but not its workers) to become the ultimate service brand in the digital economy. West shows how Amazon has cultivated personalized, intimate relationships with consumers that normalize its outsized influence on our selves and our communities. She describes the brand
£26.10
MIT Press Ltd The Transformation Myth Leading Your Organization
Book SynopsisHow companies can adapt in an era of continuous disruption: a guide to responding to such acute crises as COVID-19.When COVID-19 hit, businesses had to respond almost instantaneously--shifting employees to remote work, repairing broken supply chains, keeping pace with dramatically fluctuating customer demand. They were forced to adapt to a confluence of multiple disruptions inextricably linked to a longer-term, ongoing digital disruption. This book shows that companies that use disruption as an opportunity for innovation emerge from it stronger. Companies that merely attempt to weather the storm until things go back to normal (or the next normal), on the other hand, miss an opportunity to thrive. The authors, all experts on business and technology strategy, show that transformation is not a one-and-done event, but a continuous process of adapting to a volatile and uncertain environment. Drawing on five years of research into digital disruption--including a series
£999.99
MIT Press Open Strategy Mastering Disruption from Outside
Book SynopsisHow smart companies are opening up strategic initiatives to involve front-line employees, experts, suppliers, customers, entrepreneurs, and even competitors.Why are some of the world’s most successful companies able to stay ahead of disruption, adopting and implementing innovative strategies, while others struggle? It’s not because they hire a new CEO or expensive consultants but rather because these pioneering companies have adopted a new way of strategizing. Instead of keeping strategic deliberations within the C-Suite, they open up strategic initiatives to a diverse group of stakeholders—front-line employees, experts, suppliers, customers, entrepreneurs, and even competitors. Open Strategy presents a new philosophy, key tools, step-by-step advice, and fascinating case studies—from companies that range from Barclays to Adidas—to guide business leaders in this groundbreaking approach to strategy. &nbs
£17.85
Pearson Education Quantitative Methods for Business and Economics
Book SynopsisUsing real-world examples, the authors clearly demonstrate how quantitative techniques can be applied to business and economics situations. The text is supported by a teacher resource pack that includes a data disk.Table of Contents1. Data Presentation and Collection. 2. Central Location and Dispersion. 3. Regression and Correlation. 4. Time and Series Forecasting. 5. Probability. 6. Probability Distributions. 7. Sampling and Tests of Hypotheses. 8. Index Numbers. 9. Time Value of Money. 10. Linear Programming and Break-even Analysis. 11. Calculus and Business Applications. Basic Mathematics.
£69.99
Pearson Education Strategy Process The
£70.29
Pearson Education Brilliant Teams
Book SynopsisTable of Contents Part one: How to be a brilliant team Chapter 1: It starts with YOU Chapter 2: You and your team relationships Chapter 3: What’s in a brilliant team? Chapter 4: Teams and leadership Chapter 5: Setting team goals Chapter 6: Team meetings and briefings Chapter 7: Teams and decision making Chapter 8: Teams under pressure Chapter 9: The 10 classic team traps Part two: Brilliant team types Chapter 10: Creative and problem-solving teams Chapter 11: Project teams Chapter 12: Remote teams
£11.69
Pearson Education High Performance Sales Strategies
Book SynopsisRussell Ward has moved from selling door-to-door to become the European Sales Director of a global company, managing a massive sales force across 13 countries. He uses his experience and unique methodology to coach companies and individuals in sales and counts amongst his numerous clients BT, ADT, Barclays, Johnson & Johnson and Canon.Trade Review'If you are in sales you can't afford not to read this book.' Nick Porter, Global Sales Director - Rentokil Initial 'Share this with your sales force immediately. Unmissable!' Rene Carayol, business guru and speaker 'The Critical Hour concept stands the test of time as one of the most successful sales approaches today.' Drazen Jaksic, CEO - Combined InsuranceTable of ContentsForeword Introduction Chapter 1 – What is the Critical Hour? Chapter 2 – Why the Critical Hour is Objective Chapter 3 - Breaking down the critical hour: Chapter 4: The Dimensions of the Critical Hour Chapter 5: Measurement of the basic sales cycle Chapter 6: Mindset and application
£999.99
Hodder & Stoughton The New New Thing
Book Synopsis*The classic New York Times Bestseller*''Hugely enjoyable...it reads like a novel, a fantasy tale of rags and riches that happens to be true'' Sunday Times''A superb book... Lewis makes Silicon Valley as thrilling and intelligible as he made Wall Street in his best-selling Liar''s Poker'' Time''A fascinating journey into the Wild West of American capitalism'' Daily Telegraph__________ In the last years of the millennium, Michael Lewis sets out to find the world''s most important technology entrepreneur, the man who embodies the spirit of the coming age. He finds him in Jim Clark, the billionaire who founded Netscape and Silicon Graphics and who now aims to turn the healthcare industry on its head with his latest billion-dollar project. Lewis accompanies Clark on the maiden voyage of his vast yacht and, on the sometimes hazardous journey, takes the reader on the r
£10.99
Little, Brown Book Group My Warren Buffett Bible
Book SynopsisThe ''Sage of Omaha'', Warren Buffett, is well-known for his simple but invaluable principles regarding investing and finances, and countless businessmen and people looking to be smarter with their money have turned to Buffett for his advice. One of those people is Robert Bloch, son of the cofounder of the tax preparation company H&R Block. My Warren Buffett Bible contains nearly three hundred quotes that Bloch has personally found to be indispensable to financial success. With the written blessing of Buffett himself, Bloch has selected the best of Buffett, wisdom that will guide you to becoming the most disciplined and rational long-term investor you can be.
£10.44
Taylor & Francis Employment Law 9e
Book SynopsisPacked with a wealth of case law and legislation, this book will enable you to fully understand the intricacies of this fast-changing subject with ease. With features such as chapter summaries and further reading suggestions, Employment Law is well-suited to support you in your studies.The ninth edition has been fully updated to include coverage of the latest legislative and case law developments, including: issues around shared parental leave; the national living wage; legal developments in the area of non-standard work. Offering comprehensive coverage of all the key aspects of individual and collective employment law in a clear and accessible way, Employment Law is ideal for both LLB and HRM students.Table of Contents1. The study of employment law; 2. The employment relationship; 3. Non-standard working; 4. The contract of employment; 5. Termination of employment; 6. Equality: prohibited conduct and equality of terms; 7. Equality: the protected characteristics; 8. Time and pay; 9. Parental and maternity rights; 10. Business restructuring; 11. Trade unions; 12. Collective bargaining and industrial action; Index
£36.99
Taylor & Francis Brand Positioning
Book SynopsisBrand Positioning is an English translation of an exceptionally well-renowned Dutch textbook, which provides a practical approach to analysing, defining and developing a brandâs positioning strategy.Divided into three key parts, the book works step-by-step through the creation of an effective marketing strategy, combining an academic approach with the strategic and operational guidelines, tools and techniques required. Unlike other textbooks, it has a unique focus on the relationship between branding, marketing and communications, exploring brand values, brand identity and brand image, and analysing how these can be transformed into a successful positioning strategy, using international case studies, examples and practical exercises.This textbook will be core reading for advanced undergraduate and postgraduate students of marketing strategy, branding, marketing communications and consumer behaviour. It will also be of great value to marketing and communicationTrade Review"Karel Jan Alsem and Erik Kostelijk make an admirable attempt to clarify the subject of brand positioning. They have succeeded, without falling into the currently loved usage of simplistic language.… A must for every marketer who wants to delve deeply into the topic of brand positioning." — Max Kohnstamm, jury member of ‘The Best Dutch Marketing Book of the Year’ "A helpful book for students in higher education. Brand Positioning combines many practical guidelines with a selection of state-of-the-art theory about branding and positioning. Combined with the many cases it contributes, this book helps students to understand and evaluate branding and positioning in an approachable way." — Bernice Spijker, Marketing Lecturer at Hanzehogeschool (University of Applied Sciences), NetherlandsTable of ContentsPart I: Foundations 1. Relevance of Brand Positioning 2. Essentials of Brand Postioning Part II: The Creation of the Brand Positioning Strategy 3. Customer Needs and Customer Values 4. Brand Image and Brand Values 5. Brand Identity 6. Brand Positioning: Mindshare and Heartshare Part III: The Implementation of the Brand Positioning Strategy 7. Brand Positioning and Communication 8. Brand Positioning and Brand Architecture 9. Brand Positioning, Brand Names, and Visual Design 10. Brand Positioning and Employees
£37.99
Taylor & Francis Destination Marketing
Book SynopsisDestination Marketing offers the reader an integrated and comprehensive overview of the key challenges and constraints facing destination marketing organisations (DMOs) and how destination marketing can be planned, implemented and evaluated to achieve successful destination competitiveness.Trade Review‘This extensively revised third edition positions the book as a contemporary classic on destination marketing. With a wide range of elucidative international case studies this textbook has a great impact on teaching in under- and post-graduate tourism programmes. This is absolutely the most important hands-on book on destination marketing ever written to date from an author who has equally spent 20 years in the tourism industry and 20 years in academia’.Professor Filareti Kotsi, Zayed University, United Arab Emirates‘This is a new edition of a text that brings a great deal of practitioner experience blended with academic research on a hot topic in tourism research. The author has a wealth of experience in this area and the text is synthesised in an exemplary manner for students and industry’.Professor Stephen Page, University of Hertfordshire, United KingdomTable of Contents1. The study of destination marketing. 2. The Destination Marketing Organisation (DMO) and destination competitiveness. 3. Destination Marketing Organisation (DMO) funding and governance. 4. Co-operating to compete. 5. The Destination Marketing Organisation (DMO), disasters, crises, and dark tourism. 6. Destination marketing strategy framework. 7. Destination brand identity. 8. Destination image. 9. Destination brand positioning. 10. Destination marketing communications. 11. Destination marketing organisation (DMO) public relations and publicity seeking. 12. The destination marketing organisation (DMO) and social media. 13. The destination marketing organisation (DMO) and the travel trade. 14. Destination marketing performance measurement
£43.99
Taylor & Francis Ltd Reflexive Leadership in Context
Book SynopsisThis concise textbook seeks to unpack the real-life complexities of leadership by examining the theories and models surrounding it and encouraging self-analysis in the individual's own contexts.The book: Provides an outline of the various perspectives of leadership theory; Develops a critical and robust framework for considering existing leadership theory and consequently applying leadership practice across the organization; Identifies important individual characteristics likely to enhance leadership practice in the workplace; Considers a framework for analyzing leadership performance and methods and practicalities for application. Reflexive Leadership in Context provides a practical and concise introduction for executive education students currently studying for MSc/MBA apprenticeship programs, as well as supplementary reading for postgraduate students studying modules within Trade Review"It is very difficult to find leadership books which combine academic rigour with practical relevance. Paul Evan's book manages to achieve this whilst also being engaging, concise and parsimonious. This is a great entry level resource for students and practitioners of leadership alike."Daniel Muzio, Professor of Management at University of York, UK"Reflexive Leadership in Context improves our understanding by moving us beyond the traditional theoretical confines of the area to embrace self-analysis as well as critical frameworks for understanding leadership in practice. The book will indispensable for both students and teachers of leadership alike. An excellent contribution – highly recommended."John Hassard, Professor of Organizational Analysis, Alliance Manchester Business School, The University of Manchester, UK"Despite the millions of words written and spoken about leadership, still we see chronic problems with the ways in which organizations, firms and nations are led. Paul Evans' book provides a welcome critique of the simplicity and inadequacy of so much of the leadership canon while also offering wise practical guidance. An indispensable introduction to a topic of enduring importance."Leo McCann, Professor of Management, University of York, UKTable of Contents 1. What do we know about leadership? 2. Mainstream Theories, Visions and Transformations 3. Leadership, Organisation and Teams 4. Social Constructionism, Stories and Culture 5. Followers and Leadership 6. Power, politics, resistance and leadership 7. Doing the right thing: Doing things right 8. Becoming Leaderful
£19.99
Taylor & Francis The Routledge Companion to Critical Marketing
Book SynopsisThe Routledge Companion to Critical Marketing brings together the latest research in Critical Marketing Studies in one authoritative and convenient volume. The worldâs leading scholars and rising stars collaborate here to provide a survey of this lively subdiscipline. In doing so they demonstrate how a critical approach yields an enriched understanding of marketing theory and practice, its role in society, and its relationship with consumers themselves.It is the first attempt to capture the state of Critical Marketing research in many years. As such, this seminal work is unmissable for scholars and students of marketing and consumer research as well as those exploring sociology, media studies, anthropology and consumption scholarship more generally.Trade ReviewThis edited volume on Critical Marketing Studies is essential reading for all constituencies, including academics, marketing practitioners, consumers, and advocacy groups, that wish to fully understand the good, bad, and ugly of how exchange relationships manifest in most economies. Well-written, timely, and documented to the finest detail, the various authors put forth an excellent analysis and critique of a system that impacts all of humanity and its quality of life. Read it or face the consequences of continued ignorance!Ronald Paul Hill (Ph.D. in Business Administration from the University of Maryland) is a Visiting Professor of Marketing and holds a Dean’s Excellence Faculty Fellowship at the Kogod School of Business, American University, USAThis book offers a foundational resource for critical work in marketing that goes beyond criticism to generate compelling new ideas, productive insights, and transformational paradigms. Close attention will cause readers to rethink their fundamental understanding of marketing.Jonathan Schroeder, William A. Kern Professor in Communications, Rochester Institute of Technology, New York, USAThere is a great need for more Critical Marketing Studies and this book brings together a thorough review of what has been done thus far. Inspiration abounds in these chapters and they will open the imagination and conscience to new problems that cry out for critical attention.Russell Belk, Distinguished Research Professor and Kraft Foods Canada Chair of Marketing, York University, CanadaDrawing on their vast collective knowledge, Tadajewski, Higgins, Denegri-Knott, and Varman skilfully help students and scholars understand the importance, trajectory, and scope of Critical Marketing Studies. This is the kind of companion I wish I’d had when I began my career. I can’t recommend it highly enough. Anthony Patterson, Professor of Marketing, University of Liverpool, UKTable of ContentsChapter One: Introducing and Advancing Critical Marketing Studies (Mark Tadajewski, Matthew Higgins, Janice Denegri-Knott, and Rohit Varman). PART I: Exploring the Terrain of Critical Marketing Studies. Chapter Two: Postmodernism and Critical Marketing (Nikhilesh Dholakia and A. Fuat Fırat). Chapter Three: Postcolonialism, Subalternity, and Critical Marketing (Rohit Varman). Chapter Four: Feminist Perspectives in Marketing: Past, Present, and Future (Pauline Maclaran and Olga Kravets). Chapter Five: Critical Social Marketing: Reflections, Introspections, and Future (Ross Gordon). Chapter Six: Critical Macromarketing, Sustainable Marketing, and Globalization (William E. Kilbourne). Chapter Seven: Critical Perspectives on Place Marketing (Massimo Giovanardi, Mihalis Kavaratzis, and Maria Lichrou). Chapter Eight: Critical Arts Marketing (Gretchen Larsen and Finola Kerrigan). Part II: Critical Marketing: Marketing Practices in Focus. Chapter Nine: Critical Studies of Marketing Work (Peter Svensson). Chapter Ten: The Cultural Turn in Lifestyle Research: Overview and Reflections (Gokcen Coskuner-Balli). Chapter Eleven: Advertising Practice and Critical Marketing (Chris Hackley). Chapter Twelve: Critical Reflections on the Marketing Concept and Consumer Sovereignty (Mark Tadajewski). Chapter Thirteen: Service-Dominant Logic: The Evolution of a Universal Marketing Rhetoric (Chris Miles). Chapter Fourteen: Metaphor and Relationship Marketing Discourse (Lisa O’Malley). Chapter Fifteen: Critical Perspectives on Ethical Consumption (Michal Carrington and Andreas Chatzidakis). Chapter Sixteen: Religious Critiques of the Market (Aliakbar Jafari). Part III: Rethinking Consumers and Markets: Critiques of Markets. Chapter Seventeen: Re-mapping Power for Critical Marketing and Consumer Research (Janice Denegri-Knott). Chapter Eighteen: Ideology and Critical Marketing Studies (Giana M. Eckhardt, Rohit Varman, and Nikhilesh Dholakia). Chapter Nineteen: Non-Western Cultures and Critical Marketing (Özlem Sandıkcı Türkdoğan). Chapter Twenty: Choice and Choicelessness in Consumer Practice (Ruby Roy Dholakia, A. Fuat Fırat, and Nikhilesh Dholakia). Chapter Twenty-One: Managing Racial Stigma in Consumer Culture (David Crockett). Chapter Twenty-Two: Consumer Vulnerability: Critical Insights from Stories, Action Research and Visual Culture (Susan Dunnett, Kathy Hamilton, and Maria Piacentini). Chapter Twenty-Three: The Embodied Consumer (Maurice Patterson). Part IV: Critical Marketing: Marketing Practices in Focus. Chapter Twenty-Four: Critical Perspectives on Brand Management (Adam Arvidsson and Alex Giordano). Chapter Twenty-Five: Gender, Marketing, and Emotions: A Critical, Feminist Exploration of the Ideological Helix that Defines Our Working Worlds (Lorna Stevens). Chapter Twenty-Six: Biopolitical Marketing and the Commodification of Social Contexts (Detlev Zwick and Alan Bradshaw). Chapter Twenty-Seven: Exploitation and Emancipation (Bernard Cova and Bernard Paranque). Chapter Twenty-Eight: Political Economy Approaches to Transnational Commodity Markets: An Application to the Case of the Global Palm Oil Market (Martin Fougère). Chapter Twenty-Nine: Social Media, Big Data, and Critical Marketing (Christian Fuchs). Chapter Thirty: Marketing and the Production of Consumers’ Objective Violence (Eduardo André Teixeira Ayrosa and Renata Couto de Azevedo de Oliveira).
£52.24
CRC Press OutcomeDriven Business Architecture
Book SynopsisThis book discusses business architecture as a basis for aligning efforts with outcomes. It views BA as complementary to enterprise architecture, where the focus of technological initiatives and inventories is to understand and improve business organization, business direction, and business decision-making. This book provides a practical, long-term view on BA. Based on the authors'' consulting experience and industrial research, the material in this book is a valuable addition to the thought processes around BA and EA. The lead author has direct and practical experience with large clients in applying APQC capability framework for undertaking multiple enterprise-wide capability assessments.Table of ContentsList of FiguresList of TablesAcknowledgmentsForewordPrefaceAuthorsSection A CONCEPTS AND ODBA FRAMEWORK1 Business Strategies and Outcome-Driven Business Architecture2 Developing Business Architecture I—Capabilities and Challenges3 Developing Business Architecture—II4 Building and Assessing Business Capabilities—I5 Implementing Business Capabilities—II6 Metrics and Measurements with Outcome-Driven Business Architecture7 Governance, Risk, and Compliance and QualitySection B PRACTICE AND TOOLS8 Establishing and Managing the Business Architecture Practice9 ODBA, Big Data, and a Functioning Agile OrganizationSection C CASE STUDIES10 Business Architecture and Capability Case Study 1—Manufacturing Industry11 ODBA and Capability-Building Case Study 2—Energy Market12 Business Architecture and Capability Case Study 3—Government ServicesBibliographyIndex
£42.99
Taylor & Francis Ltd Sport Sponsorship Insights
Book SynopsisSponsorship is a vital area of contemporary sport business. This book offers a concise and practice-focused introduction to sport sponsorship, including an explanation of key concepts, a survey of the key tools required to be a successful practitioner, and insights into real-world practice from authors with extensive industry and academic experience.Covering sport at all levels, from professional to grassroots, and including international cases and examples throughout, the book demonstrates that sport sponsorship works if done correctly. Drawing on the latest cutting-edge research, it introduces the core principles of sport sponsorship and shows how to get maximum value at each stage of the sponsorship process, from plan to activation, servicing and evaluation, for sponsor, property or agency.Requiring no prior knowledge of sport sponsorship, and full of real-world examples of best practice, this is the perfect primer for any student or industry professional looking toTable of Contents1. The Basics of Sport Sponsorship, 2. Sponsorship Objectives, Stakeholders, Proposals, and Packages, 3. Sport Sponsorship Activation, 4. Sport Sponsorship Servicing, 5. Sport Sponsorship Evaluation, 6. The Future of Sport Sponsorship
£19.99
Taylor & Francis Giving Voice to Values
Book SynopsisGiving Voice to Values, under the leadership of Mary Gentile, has fundamentally changed the way business ethics and values-driven leadership is taught and discussed in academic and corporate settings worldwide.This book shifts attention to the future of Giving Voice to Values (GVV) and provides thought pieces from practitioners and leading experts in business ethics and the professions on the possibilities for sustaining its growth and success. These include the creation of new teaching materials, reaching different audiences, and expanding the ways in which GVV is making a difference in classrooms and the workplace and acting as a catalyst for organizational and societal change. The book closes with a reflective chapter by Mary Gentile, looking back at where GVV has been and looking ahead to where GVV might go.Trade Review"The power of an idea can often be measured by its ability to scale across settings and geographies. With this new volume Gentile and Goodstein have demonstrated a reach that goes far beyond the business school curriculum. Giving Voice to Values has truly become a methodology for the development of ethical leaders…anywhere they might be! A truly valuable compendium of reports and insights." - Leonard A. Schlesinger, Baker Foundation Professor, Harvard Business School, President Emeritus-Babson College"In business ethics teaching we often remain stuck in analyzing what is wrong out there. You want to equip students and professionals with a hands-on action framework? Use the Giving Voice to Values framework. This book will further spur Giving Voice to Values’ success as the leading action framework to business ethics." - Markus Scholz, Chair and Endowed Professor of Corporate Governance & Business Ethics, Head of the Institute for Business Ethics and Sustainable Strategy (IBES), University of Applied Science Vienna."The Giving Voice to Values approach to ethical leadership has already empowered countless individuals worldwide. This has been a great benefit to all who seek to develop responsible leaders and this volume provides timely lessons learned and important insights in pursuit of that goal." - Scott Beardsley, Dean, University of Virginia Darden School of Business"Companies need to get beyond the debate about why people don’t speak up in challenging situations and instead focus on helping their people become more skilled at speaking up effectively. GVV is an innovative, evidence-based approach to building those skills, and in the challenging times we are facing, we need them more than ever. This book helps us to understand why integrating GVV into your curriculum for employees at every level, from recent college graduates to the members of your C-suite, will undoubtedly have a positive impact on the ethical culture of your company for years to come." - Victoria Sweeney, Principal – Ethics & Compliance Group, KPMG LLP"The broad appeal of Giving Voice To Values’ innovative approach to values-driven leadership development is rooted in its practicality -- an orientation toward acting on one’s values, effectively and with conviction. Gentile and Goodstein’s new book chronicles how this methodology has expanded well beyond its original roots in business education – to cross regions and cultures, professions and sectors – and it offers an exciting glimpse into its potential future applications and impacts." - Judy Samuelson, Executive Director, Aspen Institute Business & Society Program and author, The Six New Rules of Business: Creating Real Value in a Changing World"This publication provides convincing evidence of how GVV developed into an effective and sustainable approach to values-driven action for individuals faced with everyday ethical dilemmas, teachers wanting to develop the moral competence of their students, and leaders building ethical organizational cultures. While being fully at home in the conventional arena of face-to-face engagements for over a decade, its digital homecoming is no longer a distant reality - it is happening already." - Arnold Smit, Associate Professor of Business in Society, University of Stellenbosch Business School, South Africa"Values can be tricky in the realm of innovation where we often ask to hold back judgement. Leave it to Jerry, Mary and all the amazing contributors to thread a very small eye of the needle. Obviously this book has never been more relevant and teaches us how not to kill innovation while respecting people’s values." - Fred Dust, Author of "Making Conversation: Seven Essential Elements of Meaningful Communication" "FASPE believes in the importance of professional ethics: ethical behavior and ethical leadership of professionals. Mary Gentile brings life and energy to the requirement of ethical behavior through her unrelenting and creative attention to practical and effective strategies. Mary converts ethics from philosophy to action." - David Goldman, Chairman, FASPE (Fellowships at Auschwitz for the Study of Professional Ethics), www.faspe-ethics.org "The power of an idea can often be measured by its ability to scale across settings and geographies. With this new volume Goodstein and Gentile have demonstrated a reach that goes far beyond the business school curriculum. Giving Voice to Values has truly become a methodology for the development of ethical leaders…anywhere they might be! A truly valuable compendium of reports and insights." Leonard A. Schlesinger, Baker Foundation Professor, Harvard Business School, President Emeritus-Babson College"In business ethics teaching we often remain stuck in analyzing what is wrong out there. You want to equip students and professionals with a hands-on action framework? Use the Giving Voice to Values framework. This book will further spur Giving Voice to Values’ success as the leading action framework for business ethics." Markus Scholz, Chair and Endowed Professor of Corporate Governance & Business Ethics, Head of the Institute for Business Ethics and Sustainable Strategy (IBES), University of Applied Science Vienna"The Giving Voice to Values approach to ethical leadership has already empowered countless individuals worldwide. This has been a great benefit to all who seek to develop responsible leaders and this volume provides timely lessons learned and important insights in pursuit of that goal." Scott Beardsley, Dean, University of Virginia Darden School of Business"Companies need to get beyond the debate about why people don’t speak up in challenging situations and instead focus on helping their people become more skilled at speaking up effectively. GVV is an innovative, evidence-based approach to building those skills, and in the challenging times we are facing, we need them more than ever. This book helps us to understand why integrating GVV into your curriculum for employees at every level, from recent college graduates to the members of your C-suite, will undoubtedly have a positive impact on the ethical culture of your company for years to come." Victoria Sweeney, Principal – Ethics & Compliance Group, KPMG LLP"The broad appeal of Giving Voice To Values’ innovative approach to values-driven leadership development is rooted in its practicality – an orientation toward acting on one’s values, effectively and with conviction.Goodstein and Gentile’s new book chronicles how this methodology has expanded well beyond its original roots in business education – to cross regions and cultures, professions and sectors – and it offers an exciting glimpse into its potential future applications and impacts." Judy Samuelson, Executive Director, Aspen Institute Business & Society Program and author, The Six New Rules of Business: Creating Real Value in a Changing World"This publication provides convincing evidence of how GVV developed into an effective and sustainable approach to values-driven action for individuals faced with everyday ethical dilemmas, teachers wanting to develop the moral competence of their students, and leaders building ethical organizational cultures. While being fully at home in the conventional arena of face-to-face engagements for over a decade, its digital homecoming is no longer a distant reality – it is happening already." Arnold Smit, Associate Professor of Business in Society, University of Stellenbosch Business School, South Africa"Values can be tricky in the realm of innovation where we often ask to hold back judgement. Leave it to Jerry, Mary and all the amazing contributors to thread a very small eye of the needle. Obviously this book has never been more relevant and teaches us how not to kill innovation while respecting people’s values." Fred Dust, Author of Making Conversation: Seven Essential Elements of Meaningful Communication "FASPE believes in the importance of professional ethics: ethical behavior and ethical leadership of professionals. Mary Gentile brings life and energy to the requirement of ethical behavior through her unrelenting and creative attention to practical and effective strategies. Mary converts ethics from philosophy to action." David Goldman, Chairman, FASPE (Fellowships at Auschwitz for the Study of Professional Ethics), www.faspe-ethics.org Table of ContentsIntroduction: Giving Voice to Values: An Innovation and Impact Agenda Part 1 Strengthening the Impact of GVV Within Higher Education 1. Giving Voice to Values as a Way to Teach Virtue Ethics 2. Viewing Giving Voice to Values through a Pragmatic Lens 3. Giving Voice to Values and the Listener’s Perspective 4. Integrating Giving Voice to Values across Business Fields and Functions 5. Giving Voice to Values in Educating Ethical Leaders: Lessons Learned and Ideas for the Future 6. Giving Voice to Values in Health Professions Education 7. Giving Voice to Values in Support of a Mission to Education Africa’s Next Generation of Ethical Leaders Part 2 Strengthening the Impact of GVV Beyond Higher Education 8. GVV in the Legal Industry 9. Implementing Giving Voice to Values into the Workplace: Insights from the Experience of Four Organizations 10. Giving Voice to Values: Implementing Values-Driven Leadership Development in the Chinese Context 11. The Promise of Giving Voice to Values for Coaching Leaders 12. Introducing GVV to New Audiences 13. GVV and the Digital World: Responding to Today’s and Tomorrow’s Challenges and Opportunities 14. Conclusion: Looking Back and Looking Ahead: Giving Voice To Values
£32.99
WW Norton & Co Dealmaking The New Strategy of Negotiauctions
Book Synopsis"Packed with transformative insights, Dealmaking will help a new generation of business leaders get to yes."—William Ury, coauthor of Getting to Yes.Trade Review"This brilliant book exposes the connections between negotiations and auctions and will be indispensable for every professional involved in dealmaking." -- Robert Mnookin
£22.79
Taylor & Francis Migration Indust Sth Americ V7
a huge range and FREE tracked UK delivery on ALL orders.
£195.00
Taylor & Francis Communication or Conflict Conferences their nature dynamics and planning The international behavioural and social sciences library
a huge range and FREE tracked UK delivery on ALL orders.
£185.00
Taylor & Francis Learning for Leadership Interpersonal and intergroup relations International Behavioural and Social Sciences Classics from the Tavistock Press
a huge range and FREE tracked UK delivery on ALL orders.
£71.99
Taylor & Francis Critical Path Analysis in Practice
a huge range and FREE tracked UK delivery on ALL orders.
£185.00
Taylor & Francis Ltd The Governance of Public and NonProfit
Book SynopsisGoverning boards play a crucial role in ensuring that public and non-profit organizations are publicly accountable and perform well. Until now, there have been relatively few detailed empirical studies of what boards do in practice, but this book fills that gap by bringing together analyses based upon some of the best recent empirical studies.Using a new theoretical framework that highlights the paradoxical nature of governance, the book throws light on the questions at the heart of recent debates about non-profit boards: are boards publicly accountable or is there a democratic deficit? are boards able to exercise real power, or does management run the show? are boards effective stewards of an organization''s resources? what effects are regulatory and other changes designed to improve board effectiveness having? This book will be essential reading for academics and students with an interest in the governance and management of pubTrade Review'Anyone interested in understanding more about the problems facing boards should read this book' - Andrew Brown, deputy chair of Charity Trustee Networks.'...it is likely to make the reader re-examine some funadamental assumptions about corporate governance...' - Corporate Governance, Paddy FitzGerald'In summary, this book is a gem that goes behind the scenes of board governance. As a result, it is a definite must for those serving on boards, and seeking insight into boards and how to improve them. It adds substantially to the literature on the governance of public and nonprofit organizations; both academics and practitioners would gain much by reading this well-edited text.' - Voluntas: International Journal of Voluntary and Nonprofit Organizations, Vol. 14, No. 3, September 2003 - Dean F. Eitel, DePaul University, USATable of Contents1. Introduction - The Changing Context of Governance: Emerging Issues and Paradoxes2. Who Governs North East England? A Regional Perspective on Governance3. Are Quasi-Governmental Organizations Effective and Accountable?4. Service Users and Charity Governance5. What Influences the Strategic Contribution of Boards?6. The Financial Role of Charity Boards7. The Role of Boards in Small Voluntary Organizations8. Not So Very Different: A Comparison of the Roles of Chairs of Governing Bodies and Managers in Different Sectors9. What are the Chief Executives' Expectations and Experiences of their Board?10. Governing Independent Museums: How Trustees and Directors Exercise their Powers11. The Changing Face of Charity Governance: The Impact of Organizational Size12. The Impact of New Governance Structures in the NHS13. The Changing Face of Governance in Women's Organizations14. Summary and Conclusions - Contextualizing and Managing the Paradoxes of Governance
£68.54
Taylor & Francis Strategy Execution
Book SynopsisStrategy execution is one of the most important and exciting topics in management. Implementing strategy in today's complex organizations is an enormous challenge but one that all leaders must tackle. This lively book is an essential guide to strategy execution for practicing managers and those in advanced management education. It combines the rigour of advanced research with the accessibility of practical experience and application to lead readers through the subject.Drawing together existing knowledge and reporting findings from his own research, Andrew MacLennan brings this often neglected topic sharply into focus. After introducing and defining strategy execution, the book presents a series of systematic frameworks to help managers and leaders: identify common strategy execution barriers and diagnose performance problems in particular situations translate conceptual strategies into concrete activities align emergent activities and projects wiTrade Review'This is a masterful book about an important subject. Strategy execution is the missing link, without which even the best of plans is rendered impotent. Yet it is so often inadequately addressed or overlooked completely. This is why Dr MacLennan’s book is so welcome. It is both eminently practical and intellectually rigorous, with a wealth of sensible and rational advice, and extremely useable models. It will hold the attention of anyone who is interested in how strategy can really be made to work in practice.' Nigel Slack, Professor of Operations Management & Strategy, University of Warwick, UK 'This is an excellent book highlighting the common disconnect between what organisations think they should do and what they are actually doing. All too often, organisations find making the right things happens very difficult. This book explains why this is and what you can do to change it - it is relevant for all companies trying to make change happen.' Neil Roden, Group Director, Human Resources, The Royal Bank of Scotland plc 'Andrew MacLennan manages to blend his extensive experience and deep knowledge of underlying theory into a marvellously readable, accessible and practical manual on strategy execution that that belongs within easy reach of every strategist – whether manager or student, practicing or aspiring.' Neil Kay, Emeritus Professor of Business Economics, University of Strathclyde, UK 'The art of the possible made a reality. This book is a must read for budding strategists, full of great frameworks and techniques, all of which can be applied in real situations. It provides the reader with a practical perspective and confidence to make things happen. A rare read in the area of strategy, indeed.' Tony Brown, Managing Director – People & Change, Friends Provident plc 'Deeply thoughtful and well researched. Provides clear, practical ways to ensure that strategic plans really do achieve their intended business results.' Tracey Ashworth-Davies, HR Director, Molson Coors Brewing Company Table of Contents1. Introduction 2. What is Strategy Execution? 3. The Strategy Execution Challenge 4. Diagnosing Strategy Execution Problems 5. A Framework for Strategy Execution 6. Translating Strategy into Action 7. Aligning Action with Strategy 8. Aligning Organizational Designs and Systems 9. Conclusion
£47.99
Taylor & Francis The Corporate Criminal
Book SynopsisDrawing upon a wide range of sources of empirical evidence, historical analysis and theoretical argument, this book shows beyond any doubt that the private, profit-making, corporation is a habitual and routine offender. The book dissects the myth that the corporation can be a rational, responsible, ''citizen''. It shows how in its present form, the corporation is permitted, licensed and encouraged to systematically kill, maim and steal for profit. Corporations are constructed through law and politics in ways that impel them to cause harm to people and the environment. In other words, criminality is part of the DNA of the modern corporation. Therefore, the authors argue, the corporation cannot be easily reformed. The only feasible solution to this ''crime'' problem is to abolish the legal and political privileges that enable the corporation to act with impunity. Trade ReviewFew academic books demand the kind of critical attention that The Corporate Criminal demands.This is surely the most powerful and compelling critique of the corporation ever written. Tombs and Whyte pull no punches in this arrestingly accessible but scholarly book. Their argument is simple – its legal and historical construction is such that the resulting corporation is endemically criminogenic and thus beyond reform. Their conclusion is utterly persuasive, ‘the goal of corporate opposition must be the abolition of the corporation’ - Penny Green is Professor of Law and Globalisation and Director of the International State Crime Initiative at Queen Mary University of London, UKTombs and Whyte provide a brilliant, unflinching and original account of corporate power in neoliberal capitalism. Their careful analysis – rich in both empirical and theoretical insights - convincingly reveals that corporations cannot balance economic progress with social welfare, but also that the only effective corrective is to disassemble the corporate form. This superb book is a must read for anyone wishing to understand how and why corporations have come to define and destroy our daily lives, and what do about it. – Susanne Soederberg, Queen’s University, Canada It is clear that today, everyone is aware of the devastating effects of corporate capitalism on the environment, global inequality, and various other aspects of our societies and daily lives. What is utterly refreshing about Tombs and Whyte’s book, is the realisation that none of these effects can be mitigated by legal reform or neoliberal regimes such as ‘corporate social responsibility’. What is needed is a revolution in our thinking about, and action towards, corporate capitalism, and Tombs and Whyte’s call to ‘bring down the corporation’ deserves to be carried far and wide. - Grietje Baars, The City Law School, City University London.This book offers readers a provocative brief for the case that corporations are in fact not a sustainable enterprise, and that their inherently criminal and criminogenic nature must be fully recognized.— David O. Friedrichs, Criminal Law and Criminal Justice Books (Rutgers University)Table of Contents1. Introducing The Corporate Criminal 2. Crime, Harm And The Corporation 3. Constructing The Corporation 4. The Corporation As Structured Irresponsibility 5. Controlling The Corporation? 6. Conclusion. What is to be done about the corporate criminal?
£37.99
Taylor & Francis Effective Organizational Change
Book SynopsisOrganizations are constantly evolving, and intelligent leadership is needed during times of transformation. Change leaders must help people become aware of, understand and find meaning in the new things which arise â they must oversee a sensemaking process.Addressing this need, Effective Organizational Change explores the importance of leadership for organizational change based on sensemaking. Combining a theoretical overview, models and conceptual discussions rich with in-depth examples and case studies, this book uncovers what it is that leaders actually do when they lead change through sensemaking. It presents the most current sensemaking research, extends earlier work by developing the concept of âlandscapingâ, and provides guidelines on how leaders can drive sensemaking processes in practice.This book is for undergraduate, postgraduate and MBA students of organizational change, as well as managers embarking on change projects within their organizations.Trade Review‘I thoroughly enjoyed reading ‘Effective Organizational Change: leading through sensemaking’. Einar and Jacob have done a brilliant job in bringing the challenge of organizational change alive through their focus on individuals, personal realities, and sensemaking. The ability to understand (not necessarily agree with) and act on the very personal realities of others is crucial when initiating and leading organizational change. Indeed, a focus on people rather than on strict rules and structure is what will enable successful change. This view is not only embraced but strengthened through this work, and Effective Organizational Change is an essential read for both scholars and practitioners.’ - Professor Rune Todnem By, Editor-in-Chief, Journal of Change Management, and co-author of Managing Change in Organizations, Staffordshire University Business School, UK‘There are many books on organizational change, but this one renews and transcends the genre! This book proposes an engaging view of how change leaders can travel inside "the spiral of sensemaking". I enjoy reading this book because it intelligently demystifies why most organizational changes fail and translates a decade of practice-based research into a set of reflexive tools for practitioners.’ - Linda Rouleau, Professor of Organization Theory, Professorship in Strategy Organization and Social Practices, HEC Montreal, Canada‘This book is a successful combination of academic excellence and in-depth practical experience. The landscaping metaphor gives a breath of fresh air to a field that for too long has been dominated by superficial how-to handbooks and "best practice"statements. This is indeed a really important and needed contribution in a time of uncertainty and rapid change.’ - Jerry Karlsson, CEO, Swedish Institute for Quality‘By combining theory and practice, the authors have produced an excellent, informative and insightful book which addresses key issues in leading change, especially the vital role played by sensemaking processes.’ - Professor Bernard Burnes, Chair of Organisational Change, Stirling Management School, University of Stirling, UK‘This is not just another text book on organizational change. Instead of presenting a bunch of old and new theories about change, the authors have written a testimony that really captures the challenges of leading change in an imperfect world. It is obvious that they have been out there in the trenches. To put it simple: this is a must-read-book that really makes sense.’ - Anders Mellberg, former CEO, Agria InsuranceTable of Contents1. Introduction Part I: Theory 2. The Theories of Change 3. Making Sense of Sensemaking Theory 4. Deciphering Some Sources of Sensemaking Cues 5. Leadership and Sensemaking Part II: Practice 6. Landscaping: Leading Through Sensemaking 7. Exploring Landscaping in Practice 8. Summary, Lessons Learned and Concluding Thoughts
£47.49
Taylor & Francis International Management
Book SynopsisAs the economies of many countries become more interrelated, international managers are facing huge challenges and unique opportunities associated with their roles. Now in its fifth edition, Sweeney and McFarlin''s International Management embodies a balanced and integrated approach to the subject, emphasizing the strategic opportunities available to firms on a global playing field, as well as exploring the challenges of managing an international workforce. Integrating theory and practice across all chapter topics, this book helps students to learn, grasp, and apply the underlying principles of successful international management: Understanding the broad context of international business, including the critical trends impacting international management, the legal and political forces driving international business, and the ethical and cultural dilemmas that can arise Mastering the essential elements of effective interaction in the inteTrade Review"This edition continues the tradition of clearly explaining foundational international management concepts and processes, and illustrating them with exemplary real-world examples. The chapters emphasize the increasing interdependency of both companies and national economies, and the perpetual importance of refining one’s cross-cultural skills." - John P. Orr, Ph.D., Webster University, Walker School of Business & Technology, USA "The 5th edition of International Management by Dean McFarlin and Paul Sweeney is a truly superb textbook that can be used in executive education courses, graduate-level courses, or advanced undergraduate classes in the areas of management, organizational behavior, and/or international business. This textbook is particularly strong in the areas of cross-cultural management, international business ethics, global negotiations, conflict management, motivation and leadership, managing international and multicultural teams, and rewarding and evaluating employees. But -- most importantly -- it covers the most current research and topics in international management from a cultural and strategic perspective." - Douglas M. McCabe, Georgetown University, The McDonough School of Business, USA "Sweeney and McFarlin’s fifth edition of International Management provides new insights into the challenges of operating, managing, and collaborating across national borders and cultural regions of the world. The clear writing style, ample illustrations, and integrative cases allow students to synthesize issues and evaluate strategies in effective and practical ways." - Clive Muir, Stephen F. Austin State University, USA "The compelling, illustrative examples of how companies are tackling international management issues and the end-of-chapter experiential features makes this a very engaging textbook for international management courses. The self-assessments and controversial case examples are likely to spark exciting classroom discussions." - Stuart Sidle, Ph.D., University of New Haven, USA Table of ContentsPreface Part I: On a Global Stage: The Context of International Management 1. On a Global Stage: The World of International Management 2. Legal and Political Foundations of International Management 3. Doing Things Right: International Ethics and Social Responsibility. Integrative Case: Culture Clash in the Boardroom Part II: Interacting Effectively in an International Environment 4. Making Distinctions across Cultures: Implications for International Management 5. Perception, Interpretation, and Attitudes Across Cultures 6. Communicating Effectively Across Cultures. Integrative Case: Chiba International, Inc Part III: Capitalizing on International Opportunities 7. Managing Conflict & Conducting Effective Negotiations 8. Taking Stock: Developing International Strategy 9. Jumping In: Foreign Market Entry and Ownership Options. Integrative Case: Go Global – or No? Part IV: Managing People in the International Arena 10. Motivating and Leading Across Cultures 11. Building an Effective International Workforce 12. Evaluating and Rewarding Employees Worldwide 13. Managing Cultural Groups: From Small Work. Integrative Case: The Case of the Floundering Expatriate
£86.99
Taylor & Francis Interpretive Research Design
Book SynopsisResearch design is fundamental to all scientific endeavors, at all levels and in all institutional settings. In many social science disciplines, however, scholars working in an interpretive-qualitative tradition get little guidance on this aspect of research from the positivist-centered training they receive. This book is an authoritative examination of the concepts and processes underlying the design of an interpretive research project. Such an approach to design starts with the recognition that researchers are inevitably embedded in the intersubjective social processes of the worlds they study.In focusing on researchersâ theoretical, ontological, epistemological, and methods choices in designing research projects, Schwartz-Shea and Yanow set the stage for other volumes in the Routledge Series on Interpretive Methods. They also engage some very practical issues, such as ethics reviews and the structure of research proposals. This concise guide explores where researcTrade Review"Peregrine Schwartz-Shea and Dvora Yanow’s Interpretive Research Design: Concepts and Processes is not a "how-to" book nor it is a philosophical meditation on the differences among methodologies, though both of these elements are present. Rather it is a book about "the good" and "the other," the criteria we use to evaluate what counts as "research" in social science, and the politics of categorization. . . . It is an important and eminently readable book that deserves a wide readership among researchers, grant reviewers, journal editors, and graduate students." Thomas J. Catlaw, Journal of Public Administration Research and Theory"Schwartz-Shea and Yanow answer all the questions that pester and unnerve fieldworkers, in language that is understandable and with examples that make all the complex meanings clear. Their book will help both novices and experienced researchers find their way to believable and unassailable results."Howard S. Becker, author of Tricks of the Trade and Writing for Social Scientists"Interpretive Research Design offers essential guidance for students and scholars who want to reach beyond the confines of positivist inquiry. In clear, engaging prose, the authors explain how to develop the key elements of an interpretive study and communicate them effectively to reviewers and readers. The authors, both leading figures in contemporary debates over methodology, offer perspectives on research that are consistently insightful and occasionally (wonderfully) provocative."Joe Soss, University of Minnesota"Interpretive Research Design is a streamlined, clear, and important discussion of a topic of crucial concern across the social sciences. Bringing together interpretive principles and practice, this welcome book reminds us that scholars who study not rocks or genomes but people and communities require a commensurate understanding of science. Both interpretivists and non-interpretivists who seek greater familiarity with the tradition must read—and ponder deeply—Schwartz-Shea and Yanow’s lucid discussion to learn what good interpretive social science looks, sounds, and feels like."Edward Schatz, University of Toronto"Schwartz-Shea and Yanow clearly demonstrate the stakes, value, and reasoning behind interpretive research in the field. Both interpretivist and non-interpretivist political scientists desperately need this volume to achieve their potential for excellence in research: it guides interpretivists in their efforts to conduct sophisticated yet accessible research on critical topics across the range of subfields in the discipline, and it allows non-interpretivists to recognize equal excellence in interpretivist and positivist modalities and insights."Cecelia Lynch, University of California, Irvine"Interpretive Research Design: Concepts and Processes is an indispensable handbook that should have a place on the bookshelf of every politics, policy and public administration scholar whose work is informed by an interpretive approach. More importantly, in regards to shaping the future development of these social scientific disciplines, Schwartz-Shea and Yanow’s text should have a place on every Research Design and Methods syllabi. That way, regardless of their methodological persuasions, students will become as familiar with the practice of interpretive social science research as they are with alternative approaches."Richard Holtzman, Bryant University, Smithfield"Interpretive Research Design: Concepts and Processes is one of the few research texts I've read cover to cover and that I recommend to students frequently."Debra D. Burrington, Colorado Technical University"Peregrine Schwartz-Shea and Dvora Yanow’s Interpretive Research Design: Concepts and Processes is not a "how-to" book nor it is a philosophical meditation on the differences among methodologies, though both of these elements are present. Rather it is a book about "the good" and "the other," the criteria we use to evaluate what counts as "research" in social science, and the politics of categorization. . . . It is an important and eminently readable book that deserves a wide readership among researchers, grant reviewers, journal editors, and graduate students." Thomas J. Catlaw, Journal of Public Administration Research and Theory"Schwartz-Shea and Yanow answer all the questions that pester and unnerve fieldworkers, in language that is understandable and with examples that make all the complex meanings clear. Their book will help both novices and experienced researchers find their way to believable and unassailable results."Howard S. Becker, author of Tricks of the Trade and Writing for Social Scientists"Interpretive Research Design offers essential guidance for students and scholars who want to reach beyond the confines of positivist inquiry. In clear, engaging prose, the authors explain how to develop the key elements of an interpretive study and communicate them effectively to reviewers and readers. The authors, both leading figures in contemporary debates over methodology, offer perspectives on research that are consistently insightful and occasionally (wonderfully) provocative."Joe Soss, University of Minnesota"Interpretive Research Design is a streamlined, clear, and important discussion of a topic of crucial concern across the social sciences. Bringing together interpretive principles and practice, this welcome book reminds us that scholars who study not rocks or genomes but people and communities require a commensurate understanding of science. Both interpretivists and non-interpretivists who seek greater familiarity with the tradition must read—and ponder deeply—Schwartz-Shea and Yanow’s lucid discussion to learn what good interpretive social science looks, sounds, and feels like."Edward Schatz, University of Toronto"Schwartz-Shea and Yanow clearly demonstrate the stakes, value, and reasoning behind interpretive research in the field. Both interpretivist and non-interpretivist political scientists desperately need this volume to achieve their potential for excellence in research: it guides interpretivists in their efforts to conduct sophisticated yet accessible research on critical topics across the range of subfields in the discipline, and it allows non-interpretivists to recognize equal excellence in interpretivist and positivist modalities and insights."Cecelia Lynch, University of California, Irvine"Interpretive Research Design: Concepts and Processes is an indispensable handbook that should have a place on the bookshelf of every politics, policy and public administration scholar whose work is informed by an interpretive approach. More importantly, in regards to shaping the future development of these social scientific disciplines, Schwartz-Shea and Yanow’s text should have a place on every Research Design and Methods syllabi. That way, regardless of their methodological persuasions, students will become as familiar with the practice of interpretive social science research as they are with alternative approaches."Richard Holtzman, Bryant University, Smithfield"Interpretive Research Design: Concepts and Processes is one of the few research texts I've read cover to cover and that I recommend to students frequently."Debra D. Burrington, Colorado Technical UniversityTable of ContentsIntroduction 1. Wherefore Research Designs? 2. Ways of Knowing: Research Questions and Logics of Inquiry 3. Starting from Meaning: Contextuality and its Implications 4. The Rythms of Interpretive Research I: Getting Going 5. The Rhythms of Interpretive Research II: Understanding and Generating Evidence 6. Designing for Trustworthiness: Knowledge Claims and Evaluations of Interpretive Research 7. Design in Context: From the Human Side of Research to Writing Proposals and Research Manuscripts 8. Speaking Across Epistemic Communities
£43.99
Little, Brown & Company Sole Influence Basketball Corporate Greed and the
Book SynopsisExplosive and controversial, this expos uncovers the exploitation of college, high school, and even junior high basketball players by the billion-dollar atheltic shoe companies competing for national endorsements. photo insert.
£27.00
John Wiley & Sons Inc Herd
Book SynopsisCan you explain the explosion of social activities like text messaging with little or no promotion of the behaviour? How a Mexican wave happens? The emergence of online communities? Or more sensitively the steady rise of floral roadside tributes to traffic accident victims from complete strangers? Unless you have a good explanation of mass behaviour, you'll have little chance of altering it. Herd reveals that most of us in the West have completely misunderstood the mechanics of mass behaviour because we have misplaced notions of what it means to be a human being. With a host of examples from Peter Kay and urinal etiquette to Apple and Desmond Tutu, Mark Earls offers the most new radical, controversial and significant new theory of consumer behaviour in a generation. At one level a profoundly simple and important idea, that just happens to overturn everything we thought we knew about marketing to the individual. Adam Morgan, Founder, Eatbigfish Mark EarlTrade Review"Earls has a beguiling and an irrepressible intellectual curiosity, so the book becomes a very enjoyable and allusive compendium…” (The Guardian, March 2007) "Bold in its conception and engaging in execution, offers the most radical new theory of consumer behaviour in a generation" (Gulf Business, March 2007) "…brain-stretching stuff, looking at economic patterns, investment history and behavioural psychology to help the reader become a shrewder investigator." (Securities and Investment Review, March 2007) "It will change the way you think about marketing. It will also change the way you think about yourself." (Marketing Direct, November 2007) Table of ContentsDedication. Foreword by Russell Davies. Acknowledgements. Introduction. Part One: A ‘We-Species’ with an illusion of ‘I’. 1: The Super-Social Ape. 2: The Illusion of ‘I’. 3: ‘I’ vs. ‘Us’. Part Two: The Seven Principles of Herd Marketing. 4: Key Principle No. 1: Interaction. 5: Key Principle No. 2: Infl uence. 6: Key Principle No. 3: Us-Talk. 7: Key Principle No. 4: Just Believe. 8: Key Principle No. 5: (Re-)Light the Fire. 9: Key Principle No. 6: Co-Creativity. 10: Key Principle No. 7: Letting Go. Part Three: Making Sense of the Herd. 11: Conclusions. Postscript. And it’s goodnight from him . . . . Endnotes. Index.
£22.94
John Wiley & Sons Inc Balanced Scorecard
Book SynopsisThis book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the Second Edition includes new cases based on the author's experience implementing the balanced scorecard at government and nonprofit agencies.Table of ContentsPreface ix Acknowledgments xv Chapter 1 Introduction to the Balanced Scorecard 1 Chapter 2 Adapting the Balanced Scorecard to Fit the Public and Nonprofit Sectors 25 Chapter 3 Before You Begin 46 Chapter 4 Training and Communication Planning for Balanced Scorecard Success 82 Chapter 5 Mission, Values, and Vision 105 Chapter 6 Strategy: The Core of Every Balanced Scorecard 130 Chapter 7 Strategy Maps 150 Chapter 8 Performance Measures, Targets, and Initiatives 209 Chapter 9 Creating Alignment by Cascading the Balanced Scorecard 256 Chapter 10 Linking Resource Allocation to the Balanced Scorecard 276 Chapter 11 Reporting Results 286 Chapter 12 The City of Charlotte: A Balanced Scorecard Success Story 312 Chapter 13 Sustaining Balanced Scorecard Success 330 Appendix The Importance of Terminology and a Balanced Scorecard Glossary 343 Index 353
£54.00
