Description
Book SynopsisTHE DEFINITIVE GUIDE TO MAXIMIZING LIMITED RESOURCES TO INNOVATE AND GROW
Trying to accomplish too much with too few resources has become almost customary in business today. More often than not, though, all that we "accomplish" is delayed projects, mass confusion, and missed opportunities--not the achievement of business goals.
The Resource Management and Capacity Planning Handbook helps you tackle the critical challenges of resource management and capacity planning head on by providing a proven tool for making the leap from chaos tocontrol: the Capacity Quadrant, a framework for addressing visibility, prioritization, optimization of existing resources, and integrated planning and governance.
The Resource Management and Capacity Planning Handbook demystifies the complexities of resource capacity and demand management and offers clear ways for maximizing your limited resources to drive business growth and sustainability.
This groundbreaking
Table of Contents
Preface
Acknowledgments
Introduction: A Bigger Boat or a Smaller Shark 1
Chapter 1: The Current State of Affairs in ResourcePlanning 5
Chapter 2: From Chaos to Control: Paths to Maturity 23
Chapter 3: The Best-Laid Plans: Things That Cause Havocwith Resource Efficiency and What to Do About It 57
Chapter 4: Why Do We Need This Anyway? Selling Resource Planning Internally 89
Chapter 5: Who’s in Charge Here? Ownership of the Process 117
Chapter 6: Strategic Alignment: How Not to Manage Like Custer . . . and Other Lessons from the Military 131
Chapter 7: Resources Are People Too: Execution and Productivity—the Human Side of Resource Management 141
Chapter 8: The Capacity Quadrant: Four Pillars of Effective Resource Capacity Management 173
Chapter 9: Specific Industry Considerations: Products, Services, Life Sciences, Healthcare, Government, and More 201
Chapter 10: Mastering Resource Management: Irrefutable Truths, Parting Recommendations, and Tools for the Road 221
Notes 229
Index 235