Management and management techniques Books

Book SynopsisManagement has been one of the driving forces of the last century, indeed an idea and a language that colonized most other institutions, areas of human activity and walks of life, even those that had until recently been regarded as completely unmanageable, such as art, academia and creativity. Some it supported and others it destroyed, but there are few areas in modern societies that have been untouched by it. What is the meaning of management now almost omnipresent and all-powerful in our current bleak times, in our current state of 'interregnum' that is characterized by an increasing sense of insecurity and hopelessness, a time when, paradoxically, the seemingly omnipotent force of management does not seem to work? Does it have a role to play today and in the future? What can it become and whom should it serve when the interregnum is over and a new, hopefully more humane, system begins to dawn? These are some of the questions explored in this timely new book by Zygmunt Bauman, one of the greatest thinkers of our times, architect and Urban Studies professor Irena Bauman, and two organization and management scholars, Jerzy Kociatkiewicz and Monika Kostera.Table of ContentsPreface Chapter 1: On interregnum, meso level organizing, and the city Chapter 2: Management without managers Chapter 3: The organization of the global and the local Chapter 4: Utopian hopes Chapter 5: Craftsmanship Chapter 6: Crises and consequences Coda Notes Index

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Book SynopsisManagement has been one of the driving forces of the last century, indeed an idea and a language that colonized most other institutions, areas of human activity and walks of life, even those that had until recently been regarded as completely unmanageable, such as art, academia and creativity. Some it supported and others it destroyed, but there are few areas in modern societies that have been untouched by it. What is the meaning of management now almost omnipresent and all-powerful in our current bleak times, in our current state of 'interregnum' that is characterized by an increasing sense of insecurity and hopelessness, a time when, paradoxically, the seemingly omnipotent force of management does not seem to work? Does it have a role to play today and in the future? What can it become and whom should it serve when the interregnum is over and a new, hopefully more humane, system begins to dawn? These are some of the questions explored in this timely new book by Zygmunt Bauman, one of the greatest thinkers of our times, architect and Urban Studies professor Irena Bauman, and two organization and management scholars, Jerzy Kociatkiewicz and Monika Kostera.Table of ContentsPreface Chapter 1: On interregnum, meso level organizing, and the city Chapter 2: Management without managers Chapter 3: The organization of the global and the local Chapter 4: Utopian hopes Chapter 5: Craftsmanship Chapter 6: Crises and consequences Coda Notes Index

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Book SynopsisDocument your efforts in terms management will understand Are your employee training efforts really paying off? In thishands-on guide, two top human resources consultants present aresults-oriented, twelve-step approach that directly links trainingto specific organizational goals. Here is all the information andguidance you need to create a work environment that reinforces newskills and maximizes training results. You'll also learn todocument the effect your efforts have on the bottom line, tracksubtle but important changes in employee values and beliefs, anddemonstrate increased sales and productivity. It's THE definitivehandbook for tracking and cost justification of training anddevelopment efforts.Table of ContentsPart One: Moving from Activity Training to Impact Training . 1. The Training-for-Activity Trap. 2. The Training-for-Impact Approach. Part Two: Creating Strategic Partnerships with Management. 3. Identifying Business Needs and Clients. 4. Forming a Collaborative Relationship with Clients. 5. Conducting Initial Project Meetings. Part Three: Diagnosing Organizational Needs and Making TrainingDecisions. 6. Assessing Performance Effectiveness. 7. Analyzing Causes of Performance Gaps. 8. Tabulating, Interpreting, and Reporting Results toClients. Part Four: Building Evaluation and Tracking Systems into TrainingPrograms. 9. Participant Reactions: Going Beyond "Smile Sheets". 10. Participant Learning: Assessing Development of Knowledge andSkills. 11. Behavioral Results: Evaluating Transfer of Learning to theJob. 12. Nonobservable Results: Identifying Changes in Values, Beliefs,and Cognitive Skills. 13. Operational Results: Measuring Impact on the Business. Part Five: Using the Training-for-Impact Approach. 14. How and Where to Begin.

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Book SynopsisVeteran mediator Barbara Gray presents an innovative approach to successfully mediating multi-party disputes. A superb resource for managers, public officials and others working to solve complex problems such as labor disputes, disposal of toxic wastes, racial integration, and the use of biotechnology.Table of ContentsTables and Figures. Foreword. Preface. Acknowledgements. The Author. THE NEED FOR COLLABORATION. Collaboration: The Constructive Management of Differences. The Impetus to Collaborate. THE DYNAMICS OF COLLABORATION. The Collaborative Process. Turning Conflict into Collaboration: A Case Study. Understanding the Political Dynamics of Collaboration. Coping with Power and Politics: A Case Study. Fostering Collaborative Outcomes: A Mediator's Role. DESIGNS FOR COLLABORATION. Collaborative Designs for Solving Shared Problems. Collaborative Designs for Resolving Conflicts. TOWARD A COLLABORATIVE WORLD. Developing a Theory for Collaboration. Overcoming Obstacles to Successful Collaboration. Future Challenges for the Collaborative Process. References. Index.

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Book SynopsisFind out what really makes charismatic leaders tick. Here, author Jay Conger analysis the things leaders do that make their subordinates more self-assured, optimistic and productive. He reveals how the charismatic leader's qualities can revitalize organizations damaged by long periods of inertia, and why we need charismatic leadership now more than ever before. He also offers advice on how to select and train charismatic leaders?including specific suggestions on how every manager can develop these skills.Trade Review"Should be useful to the executive or manager who has fallen into a rut of 'managership' and needs some inspiration in the art of developing and executing a strategic vision, managing change, motivating the troops, and promoting entrepreneurship." (New York Times)Table of ContentsIntroduction: Problems and Prospects in Understanding CharismaticLeadership. Part One: The Nature and Dynamics of CharismaticLeadership. 1. Theoretical Foundations of Charismatic Leadership. 2. Evolving Perspectives on Charismatic Leadership. 3. Behavioral Dimensions of Charismatic Leadership. 4. Charismatic and Non-Charismatic Leaders: Differences inBehavior and Effectiveness. Part Two: Strategic Vision and the CharismaticLeader. 5. The Visionary Leader. 6. Profiles of Strategic Vision: Levesque and Iacocca. Part Three: The Sources and Limitations of Charisma. 7. Two Faces of Charisma: Socialized and Personalized Leadershipin Organizations. 8. Origins of Charisma: Socialized and Personalized Leadershipin Organizations. 9. Limits of Charisma. Part Four: Development of Charismatic Leaders. 10. Developiing Transformational Leaders: A Life SpanApproach. 11. Training Charismatic Leadership: A Risky and CriticalTask. Conclusion: Patterns and Trends in Studying CharismaticLeadership.

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Book SynopsisExamines a wide range of practical methods for increasing employeeinvolvement and brings together the best of each approach into acomprehensive model for implementing participative management atall levels in organizations.Trade Review"Offers a balanced, temperate account of the merits and problems of participation in organizations."Table of ContentsPart One: The Promise of Participative Management. 1. Changing Approaches to Management. 2. Why Participative Approaches Meet Today's Needs. 3. Participation and Organizational Effectiveness. Part Two: Participative Programs: What Works and Does NotWork. 4. Quality Circles. 5. Employee Survey Feedback. 6. Job Enrichment. 7. Work Teams. 8. Union-Management Quality-of-Work-Life Programs. 9. Gainsharing. 10. New-Design Plants. Part Three: High-Involvement Management: Creating an EffectiveApproach to Participation. 11. How High-Involvement Management Works. 12. Managing the Change to a High-Involvement Organization.

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Book SynopsisDraws together extensive research on leadership, change, and organizational performance to help leaders make sense of the complexities and contradictions of organizational life. Explains how managers can come to see new possibilities for structuring organizations, designing jobs, and solving daily problems by learning to embrace and transcend paradoxes.Table of ContentsThe Journey from Novice to Master Manager. Achieving High Performance: A Paradoxical View of Excellence. Mastering the Contradictions of Organizational Life. The Competing Values Model: Redefining Organizational Effectivenessand Change. The Failure of Success: How Good Becomes Bad. Competing Values and the Dynamics of Managerial Leadership. Profiles of Effective and Ineffective Managers. The Road to Mastery: An Agenda for Transforming Your ManagementStyle. Assessment and Skill-Building Exercises. Teaching Management Skills Using the Competing Values Model: A CaseStudy. Conclusion: Beyond Rational Management.

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Book SynopsisThe most comprehensive and ambitious effort I've seen to compileand discuss, in one resource, all of the issues and informationabout this crucial topic. Nonprofit executives, managers, legalcounsel, and trustees all can benefit from this useful andinformative book. ?J. David Seay, vice president, secretary, and counsel, UnitedHospital Fund Bookman provides nonprofit leaders with a comprehensive examinationof federal, state, and local laws affecting nonprofit organizationsand recommAnds actions nonprofits can take to protect theirorganizations tax-exempt status. Using case studies extensively, he explains such crucial matters aspreparing for an IRS audit, reporting unrelated business income,responding to claims of unfair competition, and fighting challengesto nonprofits' property tax exemption. Protecting Your Organization's Tax Exempt Status demonstrates howfederal tax law applies to specific segments of the nonprofitsector. Discusses actual IRS audits of nonprofits, shows hownonprofits can develop positive community relations, and reviewscongressional hearings on federal tax exemptions for nonprofits.

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Book SynopsisReveals emerging techniques for answering the challenges senior managers face today: improving organizational quality, inspiring team performance, and creating powerful long-range strategy. Presents a proven model for understanding organizations and demonstrates how it can be used to effect positive change in organizational systems.Trade Review"Designing and implementing an organization that is effective for a particular business is one of the most significant and highly leveraged responsibilities of senior executives. Organizational Architecture is unique in fully exploring the various structural options available in meeting this responsibility, while at the same time giving invaluable information on the implementation process itself." (Roger G. Ackerman, president, Corning, Inc.)Table of ContentsIntroduction: Organizational Architecture: A Metaphor forChange. ARCHITECTURES OF CHANGE. 1. From Machine Bureaucracies to Networked Organizations: AnArchitectural Journey. 2. Designing Organizations That Have Good Fit: A Framework forUnderstanding New Architectures. DESIGNING FORMAL ORGANIZATIONAL ARRANGEMENTS. 3. Managing the Dynamics of Acquisitions: Successfully Moving fromDecision to Integration. 4. Building Strategic Partnerships: Creating and Managing EffectiveJoint Ventures. 5. Designing High-Performance Work Systems: Organizing People,Work, Technology, and Information. TRANSFORMING THE INFORMAL ORGANIZATION. 6. Implementing Total Quality Management: A Process of CulturalChange. 7. The Capacity to Act: Creating a Context for Empowerment. 8. Teaching Organizations to Learn: The Power for ProductiveFailures. DESIGNING SENIOR MANAGEMENT. 9. Strategic Selection: Staffing the Executive Team. 10. Teamwork at the Top: Creating Executive Teams That Work. 11. Strategic Choice: Engaging the Executive Team in CollaborativeStrategy Planning. THE ROAD FROM DECLINE TO COMPETITIVENESS. 12. Key Leverage Points for Improving CompetitivePerformance. 13. Organizational Architecture for the Twenty-First Century.

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Book SynopsisExamines the shifting demographic, economic, and social forces--the changing gender roles, harsher economic realities, and dual career families--that pull managers and executives out of balance. Draws on ten years of research, consulting, and training on the topic to describe the cost of imbalance to individuals and organizations and tells how to restore equilibrium. Provides numerous checklists and self-assessment tools to help determine the degree and the nature of imbalance in our lives and in our organizations. Outlines a step-by-step process for personal change that can lead to an improved quality of life and provides individuals with a blueprint for initiating organizational changes that jointly optimize personal development and organizational effectiveness.Trade Review"The definitive guide for finding balance in our personal and organizational lives. I have added Joan Kofodimos's insightful work to the 'must-read list' for our executive programs." --Robert W. Conroy, M.D., director, Menninger Management InstituteTable of ContentsIntroduction: Facing the High Costs of Imbalance in Our Lives 1. The Time/Energy Imbalance: Putting Work Above All Else 2. The Mastery/Intimacy Imbalance: Finding Fulfillment ExclusivelyThrough Work 3. The Idealized Image: Trying to Be Who We Think We ShouldBe 4. Choosing Personal Balance: How and Where to Start Changing 5. Assessing the Costs of Imbalance for Individuals andOrganizations 6. Creating the Balanced Organization Afterword: The Balance Revolution

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Book SynopsisTransforming the American Hospital Provides an exciting, values-centered approach to leadingorganizational change that produces rapid and lastingresults. --Coyla Anderson, executive vice president, operations, Holy CrossHealth System At a time when the health care industry is going through acrisis--closures, layoffs, soaring costs, dissatisfied customers,and increased turnover--some hospitals have dramatically improvedquality, productivity, and profitability. How? They have met the challenges of operating in today's health careenvironment through a complete, revolutionary transformation in howhospitals are managed. This book offers health care leaders anin-depth picture of how this new hospital operates and presentsdetailed, proven guidance for undertaking the transition.Trade Review"This hands-on guidebook is full of useful suggestions for makingAmerica's hospital's the caring--and cost-effective--places theyshould be. From managing by key results areas to employeeempowerment to strategies for putting the customer first, ClaytonSherman brings the best of new management wisdom to health care."(Rosabeth Moss Kanter, author of When Giants Lean to Dance andcoauthor of The Challenge of Organizational Change) "A superb book, containing many ideas that will ensure the successof those who manage hospitals. A thought-provoking book written ata most appropriate time as our nation moves forward with muchneeded health reform." (Richard E. Meiers, president and CEO,Hawaii Hospital Association) "Provides an exciting, values-centered approach to leadingorganizational change that produces rapid and lasting results. Mustreading for the emerging health care leaders of the next century."(Coyla Anderson, Executive vice president, operations, Holy CrossHealth System) "As hospitals enter into a period of substantial health carereform, Creating the New American Hospital provides hospitalleaders, trustees, medical staffs, and other personnel withpractical guidelines for ensuring that quality health care isdelivered in an affordable and effective way." (Terry TownsAnd,CAE, president and CEO of the Texas Hospital Association)Table of ContentsBUILDING A BRIGHTER FUTURE FOR AMERICAN HEALTH CARE. Why Hospitals Fail. Reinventing the American Hospital. HOW THE NEW AMERICAN HOSPITAL FUNCTIONS. Unleashing People for Contribution. Delivering the Service Strategy. The Quality-Productivity-Innovation Equation. A Streamlined Management System. Optimizing Organizational Structure. SUCCEEDING IN ORGANIZATIONAL RENEWAL. Leading the Transition. Managing Wide-Scale Change and Reconstruction. Preparing for Transformation. Implementing the Renewal Strategy. Accelerating the Change Process. Driving Change with Rewards.

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Book SynopsisDescribes the knowledge, skills, and abilities required of professional managers to effectively involve volunteers in the work of organizations. Offers thorough guidance on how to perform key tasks such as staffing, recruitment, motivation, program evaluation, and managing relationships between paid staff and volunteers.Table of ContentsPreface. The Authors. VOLUNTEERS IN THE ORGANIZATION. The Volunteer Administrator as Leader and Manager. Developing the Role of Volunteers in the Organization. Building a Volunteer Staff: A Systematic Approach. Establishing an Organizational Climate That Enhances Motivation, Recognition, and Retention. WORKING EFFECTIVELY WITH VOLUNTEES. Recruiting Volunteers: A Marketing Approach. Training and Development for Volunteers: Keys to Effectiveness. Supervising Volunteers to Strengthen Performance and Retention. Evaluating Volunteer Efforts. Professionalism in Volunteer Administration.

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Book SynopsisEverything you ever wanted to know about growing grapes The Five Most Important Questions You Will Ever Ask About Your Nonprofit Organization presents a proven self-assessment tool for all nonprofit leaders. In answering simple questions about the mission, strategic vision, central values, and long-term plan, you'll uncover key insights that lead to more effective leadership and a greater organizational impact. These tools are versatile enough to apply to progress assessment, team building, planning and evaluation, and individual work, and are designed to help improve achievement and results.

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Book SynopsisIn Leading Change, James O'Toole argues that outdated Machiavellian dictates of situational leadership are ultimately ineffective--and demonstrates instead that successful leadership is rooted in high moral purpose and consistent respect for followers.Trade Review"A compelling book! Jim O'Toole argues convincingly that the complexity and turmoil of our time demands leadership that is right--not leadership that simply works." (Kermit Campbell, CEO, Herman Miller, Inc.)Table of ContentsChrist Comes to Brussels: An Introduction to Values-Based Leadership. LEADERS LEADING CHANGE. The Rushmoreans: An Indelible Lesson in Values-Based Leadership. The Corporate Rushmoreans: How to Lead Change Effectively and Morally. The Realists and the Fallacy of Tough Leadership. Why Amoral Leadership Doesn't Work. Leaders of Leaders: Why Values-Based Leadership Is an Unnatural Act. Why Democratic Leadership Is Not an Oxymoron. FOLLOWERS RESISTING CHANGE. Change Resisted: Thirty-Two Hypotheses Why. Drucker Unheeded: Two Potent Sources of Resistance to Change. Deming Ignored: Premature Articulation or Flawed Leadership? Owen Unrecognized: The Early Promise of the New Management. Owen Rejected: Valid Reasons or Rationalization? Mill Interpreted: The Despotism of Custom. The Ideology of Comfort: A "Good Enough" Explanation of Resistance to Change.

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Book Synopsis'St Benedict's Rule' is one of a handful of documents, such as the Magna Carta and US Constitution, that make up the foundation of Western civilisation. Benedict's Rule is an organisational blueprint for success; Benedict's original organisation is the oldest in the world, spanning more than 1500 years. The beauty of The Rule is its organisational genius, which has wide application beyond monastic groups. The Rule is a basic textbook showing how to create and maintain effective organisations. It offers today's reader insights into some of the most difficult resource management issues in business.

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Book SynopsisIntended for business students and managers who want to become more customer-oriented, this book focuses on helping managers develop information skills for understanding customers' perceptions of value and satisfaction.Trade Review"Focuses on helping managers develop information skills for understanding customers' perceptions of value." The Bookseller.Table of ContentsPreface. Part I: Building a Competitive Advantage by Knowing Your Customer:. 1. Achieving a Competitive Advantage Through Customer Value Delivery Strategies. 2. Customer Value in Market Opportunity Analysis Processes. Part II: Learning About Customer Value and Satisfaction:. 3. A New Perspective on Customer Value. 4. Linking Customer Value to Customer Satisfaction. 5. Know Your Customer Through Customer Value Determination. 6. How Customer Value Determination Improves Business Decisions. Part III: Customer Value Determination Techniques:. 7. Measuring Customer Value. 8. Analyzing Customer Value Data. 9. Measuring Customer Satisfaction. 10. Analyzing Customer Satisfaction Data. 11. Predicting Customer Value Change. Appendix I: The Coding Process. Appendix II: Identifying Strategically Important Customer Value Dimensions. Appendix III: Customer Value Change Forecasting Techniques. Index.

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Book SynopsisGlobal Management is the new international management text for undergraduates, covering both strategy and the human resource function in a global context. Written by an authoritative author team, it features: Coverage, in three main sections, of the Global Picture, the Firm Picture and the People Picture A comprehensive list of references Classroom-tested experiential exercises that relate to different countries, different sized organizations, and different people for flexible learning Discussion questions at the end of each chapter Long and short cases Table of ContentsPart I: The Global Picture: Understanding the International Management Environment. Part II: The Firm Picture: International Strategic Management and Operations. Part III: The People Picture: Executing International Decisions through Staffing and Directing.

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Book SynopsisStrategic business plans, the key to gaining and sustaining competitive advantage in an increasingly turbulent and complex world, are useless until successfully implemented. Yet managements' failures in execution are far more common than their successes. This book explains in a practical, down-to-earth way how management can ensure successful implementation of its business strategy and achieve desired outcomes both in the marketplace and inside the organization. The new edition of this bestselling primer contains an extensive, entirely new chapter on strategic management, further elaboration of recommended processes, and many additional international examples.Trade Review"Making Strategy Happen is rich in conceptual frameworks, practical illustrations, and methodological recommendations... Judson's unique blend of talents has produce a lucid book and a great contribution to hte management literature." Arnoldo C. Hax, Alfred P. Sloan Professor of Management "This is a splendid book...a highly useful,, and practical guide on how to start, how to continue and how to know when you have arrived." Long Range PlanningTable of ContentsPreface. Part I: Great Plans do not Happy Outcomes Make: . 1. The Implementation Issue. 2. Why Strategies Fail. 3. Strategic Management. 4. The Anatomy of Implementation. Part II: New Uses for an Old Vehicle:. 5. Driving Strategy Implementation with Operating Plans. 6. Setting the Stage. Part III: Three Cornerstone Analyses: . 7. Targeting High-Leverage Improvement Opportunities. 8. Setting the Right Priorities and Objectives. 9. Assessing Capabilities for Success. Part IV: Formulating an Agreed Plan:. 10. Establishing Direction and Focus. 11. Specifying the Work Required. Part V: Ensuring Implementation Success: . 12. Tracking Implementation Progress. 13. Sustaining Momentum and Focus. 14. Making Strategy Happen. Appendices. . 1. Sample Operating Systems Characteristics. 2. High-Leverage Targets of Opportunity (Prioritized)>. 3. Organization and Management Readiness Assessment Questionnaire. 4. Generic Strategy Options. 5. An Example of a List of Issues to be Addressed by a Strategy. 6. Some typical Obstacles to Successful Stratagy Implementation. 7. Examples of Action Programs. 8. Examples of Tailored Measurement Packages. Notes. Index.

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Book SynopsisMeasuring the return on investment (ROI) of human resources programs (HR) is critical for success in today's business world and is an absolute requirement for HR professionals who are part of the senior executive team. Responding to the current accountability demands that continue to challenge human resource professionals, this updated edition illustrates the use of ROI methodology as a communication tool that strengthens the relationship with senior management as well as a process-improvement tool that enhances and improves HR's contributions to the bottom line. With this guide, human resource managers will prove their value to their companies by learning how to measure ROI in a variety of programs, policies, practices, and solutions; develop the ROI of HR with basic, step-by-step instructions; and collect, analyze, and report data with sophistication.Trade ReviewA must read for every HR professional, particularly those in HR leadership functions or those that aspire to be in leadership." — Victor Buzachero, corporate senior vice president for innovation, human resources and performance management, Scripps Health"In a tough economy, being able to prove HR’s value in real dollars and cents is critical to keeping our seat at the table and getting precious budget dollars. Jack and Patti present one of the most powerful tools in any HR professional’s toolkit in a straightforward, useable, and insightful way. Their common sense, step-by-step approach allows professionals of all skill levels and backgrounds to begin to realize and demonstrate HR’s role as a revenue enhancing organization!" — Jim Black, Director of Human Resources, T-Mobile"Now, more than ever, HR professionals are focused on proving their operation's contribution to organizational success. The processes and practices contained in this book are exceptionally valuable for HR leaders who wish to run their department as a measured, value-added business operation." — Gary Burrus, Jr., Director of Human Resources, Grand Biloxi Casino Hotel and Spa

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Book SynopsisIt’s an exciting time to be in HR as scores of technologies, such as Watson, AI, predictive modeling, real-time data analytics, HR shared service centers, and others are being implemented at a rapid pace by HR leaders around the world every day. Digital HR expertly addresses the revolutionary trends and disruptive echnologies to provide HR executives, managers, specialists, generalists, and students with a comprehensive and evidence-based guide to current technologies that enhance, enable, revitalize, and empower Human Resources. With practical insight, real-world case studies, tips and tools, recommendations, and additional resources, Waddill guides readers through each of the major technologies and addresses vital strategic and implementation issues.

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Table of ContentsLeadership and Flexible Organizational Structures: The Future is Now, Anson Seers. A New Approach to Team Leadership: Upward, Downward and Horizontal Differentiation, George B. Graen, Chun Hui, and Elizabeth T. Taylor. Two Faces of Excellence: Perfection versus Eminence, Avraham N. Khiger and Yoav Ganzach. Leader - Member Exchange in a Total Service Industry: The Hospitality Business, Carl P. Borchgrevink. Asian Model of Managerial Efficacy and Leadership: A Glimpse into the Future, Mitsuru Wakabayashi, Ziguang Chen, and George B. Graen. LMX in Germany: Theoretical and Empirical Reception of a Dyadic Leadership Approach, Birgit Schyns. The Complexity of Communication in Leader - Member Exchanges, Michael W. Kramer. Leader - Member Exchange and Organizational Justice: A New Approach, Rudolph J. Sanchez and Zinta S. Byrne. A New Approach to Intercultural Cooperation, George B. Graen, Chun Hui, and Qing Liang Gu.

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Book SynopsisA volume in Leadership Horizons Series Editor Mary Uhl-Bien, University of Nebraska-Lincoln Founding Editor James R. Meindl, State University of New York at Buffalo This book introduces leadership and organizational scholars to the potential of complexity science for broadening leadership study beyond its traditional focus on leaders' actions and influence, to a consideration of leadership as a broader, dynamically and interactive organizing process. The book offers a primer on complexity science and its applications to organization studies, and compares the logics of complexity science with those underlying traditional leadership approaches. It describes methodological approaches for studying leadership from a complexity perspective, and offers examples of applications of complexity science to leadership theory. Chapters are written by top scholars in complexity and leadership theory.Table of ContentsSeries Introduction. Acknowledgments. Introduction: Complexity Leadership - A Framework for Leadership in the Twenty-First Century, Mary Uhl-Bien and Russ Marion. Complexity Theory for Organizations and Organizational Leadership, Russ Marion. Conceptual Foundations of Complexity Science: Development and Main Constructs, Jeffrey Goldstein. Dynamical Social Psychology: On Complexity and Coordination in Human Experience, Robin R. Vallacher and Andrzej Nowak. Pathways of Opportunity in Dynamic Organizational Networks, Martin Kilduff, Craig Crossland, and Wenpin Tsai. Individual and Collective Coevolution: Leadership as Emergent Social Structuring, David R. Schwandt. Dispelling the Myths About Leadership: From Cybernetics to Emergence, Donde Ashmos Plowman and Dennis Duchon. Beyond Transactional and Transformational Leadership: Can Leaders Still Lead When They Don't Know What to Do? Robert G. Lord. Complexity Leadership Theory: Shifting Leadership From the Industrial Age to the Knowledge Era, Mary Uhl-Bien, Russ Marion, and Bill McKelvey. Emergent Strategy Via Complexity Leadership: Using Complexity Science and Adaptive Tension to Build Distributed Intelligence, Bill McKelvey. Research Methods for Studying the Dynamics of Leadership, Kevin J. Dooley and Benyamin Lichtenstein. Dynamic Network Leadership: Leading for Learning and Adaptability, Craig Schreiber and Kathleen M. Carley. A Complexity Perspective on Leadership Development, Ellen Van Velsor. Leadership or Luck? The System Dynamics of Intel's Shift to Microprocessors in the 1970s and 1980s, James K. Hazy. Patterns of Leadership: A Case Study of Influence Signaling in an Entrepreneurial Firm, James K. Hazy. About the Authors.

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Book SynopsisA volume in Leadership Horizons Series Editor Mary Uhl-Bien, University of Nebraska-Lincoln Founding Editor James R. Meindl, State University of New York at Buffalo This book introduces leadership and organizational scholars to the potential of complexity science for broadening leadership study beyond its traditional focus on leaders' actions and influence, to a consideration of leadership as a broader, dynamically and interactive organizing process. The book offers a primer on complexity science and its applications to organization studies, and compares the logics of complexity science with those underlying traditional leadership approaches. It describes methodological approaches for studying leadership from a complexity perspective, and offers examples of applications of complexity science to leadership theory. Chapters are written by top scholars in complexity and leadership theory.Table of ContentsSeries Introduction.; Acknowledgments.; Introduction: Complexity Leadership - A Framework for Leadership in the Twenty-First Century, Mary Uhl-Bien and Russ Marion.; Complexity Theory for Organizations and Organizational Leadership, Russ Marion.; Conceptual Foundations of Complexity Science: Development and Main Constructs, Jeffrey Goldstein.; Dynamical Social Psychology: On Complexity and Coordination in Human Experience, Robin R. Vallacher and Andrzej Nowak.; Pathways of Opportunity in Dynamic Organizational Networks, Martin Kilduff, Craig Crossland, and Wenpin Tsai.; Individual and Collective Coevolution: Leadership as Emergent Social Structuring, David R. Schwandt.; Dispelling the Myths About Leadership: From Cybernetics to Emergence, Donde Ashmos Plowman and Dennis Duchon.; Beyond Transactional and Transformational Leadership: Can Leaders Still Lead When They Don't Know What to Do? Robert G. Lord.; Complexity Leadership Theory: Shifting Leadership From the Industrial Age to the Knowledge Era, Mary Uhl-Bien, Russ Marion, and Bill McKelvey.; Emergent Strategy Via Complexity Leadership: Using Complexity Science and Adaptive Tension to Build Distributed Intelligence, Bill McKelvey.; Research Methods for Studying the Dynamics of Leadership, Kevin J. Dooley and Benyamin Lichtenstein.; Dynamic Network Leadership: Leading for Learning and Adaptability, Craig Schreiber and Kathleen M. Carley.; A Complexity Perspective on Leadership Development, Ellen Van Velsor.; Leadership or Luck? The System Dynamics of Intel's Shift to Microprocessors in the 1970s and 1980s, James K. Hazy.; Patterns of Leadership: A Case Study of Influence Signaling in an Entrepreneurial Firm, James K. Hazy.; About the Authors.

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Book SynopsisPride and Ownership holds no punches. Chief Rick Lasky takes a hard look at the fire service and finds it short on the only element that makes it effective: passion. Chief Lasky gives an upfront and honest criticism about the need to reignite the love of the job on every level, from chiefs on down. Key Features: • History and traditions of the fire service with overviews of some of the most important fire service leaders, • Detailed explanations of ceremonies for all ocasions from a firefighter's initiation to retirement, • Over 150 photos displaying the rites and ceremonies, • Helpful appendices full of sample documents for fire company use.

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Book SynopsisThis book introduces new healthcare managers to the skills they need to transition and succeed in their managerial roles.More experienced managers can benefit, too, from examples and collected insights of other managers who were interviewed and from examples in recent and revisited literature. The author covers both “hard” business skills and “soft” people/organizational skills. We draw from books, articles, examples, and managerial experience of the author and colleagues at different organizational levels and throughout healthcare settings and professions.

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Book SynopsisBased on a master's program course at the University of Southern California, the main goal of Mathematics and Tools for Financial Engineering is to train students to use mathematical and engineering tools to understand and solve financial problems. The book contains numerous examples and problems and is divided into two parts: Part I covers mathematical preliminaries (set theory, linear algebra, sequences and series, real functions and analysis, numerical approximations and computations, basic optimization theory, and stochastic processes). Part II addresses financial topics, ranging from low- to high-risk investments. Mathematics and Tools for Financial Engineering is intended for senior undergraduate or graduate students in finance or financial engineering. It is appropriate for the following courses: Advanced Numerical Analysis, Special Topics on Numerical Analysis, Topics on Data Science, Topics on Numerical Optimization, and Topics on Approximation Theory. Readers with no prior knowledge in finance can use the book to learn about various mathematical theories and tools.

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Book SynopsisChoosing the right people to carry out a project is essential to its success, and when multiple projects are combined into a complex program, the human aspect becomes even more important. Project and Program Management: A Competency-Based Approach, Fifth Edition balances a complete account of the technical aspects of project and program management with a practical approach to understanding and developing the core competencies required to accomplish desired goals. On the technical side, this book is a complete introduction to predicting costs, setting schedules, and assessing risks. On the human side, it sheds new light on how to mold different personality types into a team, how to motivate the team's members, and how to produce extraordinary results. The author details the blocking and tackling of the program management approach, describing the best way to define, organize, and schedule the work to be done, while identifying risks and controlling costs throughout the process.This fifth edition has been significantly revised, with every chapter updated. The volume considers the magnitude of recent social, political, and technological changes. Included are insights from numerous students who bring to the forefront their current real-world practices from their individual businesses, industries, and disciplines.Table of Contents List of Illustrations Preface Introduction Chapter 1. Program/Project Management Competencies Chapter 2. The Importance of Program/Project Management Chapter 3. Process Management—Evolution and Definition Chapter 4. Contract Types—What Type of Contract Should I Enter Into? Chapter 5. The Bidding Process—Obtaining a Price Quote Chapter 6. Defining the Work to be Performed Chapter 7. Scheduling and Staffing the Work Chapter 8. Risk Management—Mitigating the Impact Chapter 9. Disruptive Technologies—Thinking Outside of the Box Chapter 10. Cost, Schedule, and Performance Management—A Quantitative Premise Chapter 11. Multiple Generations in the Workplace—It's How We Grew Up Chapter 12. Connecting Generational Cohorts to Associative Thinking Chapter 13. Leadership and Gender—A Science-Based Understanding Chapter 14. Motivation and Leadership—Why We Do What We Do Chapter 15. Organization Design Models—Not Right or Wrong, More or Less Applicable Chapter 16. Building Teams—Understanding Ourselves and Others through MBTI Chapter 17. Capitalizing on the Collective Knowledge of the World Chapter 18. Establishing Program/Project Management as a Discipline Chapter 19. Managers, Leaders, and Entrepreneurs Chapter 20. The American Social Economic Context Chapter 21. Career Development—Models Chapter 22. Succession Planning—Providing Opportunities for Growth Chapter 23. The Business Case for Diversity and Inclusivity Chapter 24. Effective Communication Skills Chapter 25. Change Management—People, the Hardest Part Appendix A—Evaluating the Program Plan Appendix B—Executing the Program Plan Appendix C—Changes to the Program Plan Appendix D—Program Planning Master Process Flow Glossary Bibliography Index

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Book Synopsis"Few people have more experience guiding organizational change than Greg Shea and Cassie Solomon." —Adam Grant, New York Times-bestselling author, Originals and Give and Take Featured on CNBC and in Harvard Business Review and Fast Company, Leading Successful Change is now updated for 2020 and beyond to help leaders successfully navigate the ever-increasing pace of change. When Jack Dorsey returned to Twitter as CEO in 2015, the company was in trouble. But unlike so many other social media platforms that have crumbled under tough conditions, Twitter is still alive—and thriving. How did Twitter turn itself around in one of the most turbulent and competitive industries? The change management approach of authors Gregory P. Shea and Cassie A. Solomon guided a significant area of the organization's turnaround effort. In this revised and updated edition of Leading Successful Change, Shea and Solomon share success stories from a host of companies including Twitter, Viacom, and the Conference of State Bank Supervisors, offering a tested method for leading successful change, which they have developed over a combined 50 years of helping organizations do just that. In Leading Successful Change, Shea and Solomon share: Why most change efforts failThe two key tenets for making successful changeHow to create a scene that will provide a vision of the futureThe 8 Levers of Change, a tried-and-true method for designing the work environment to support the changesHow winning companies—from IKEA to Whirlpool—are successfully implementing change Change is not optional and it is difficult—but it is also not impossible—with Leading Successful Change. "A must-use guide for anyone who is faced with leading others to a future that is better than today." —Annie McKee, author, How to Be Happy at Work. "Greg Shea and Cassie Solomon have written a novel and valuable resource for leaders of change." —Michael Useem, Professor of Management, The Wharton School, and author, The Leader's Checklist "Wonderfully concise." —Richard J. Green, Board Chairman and CEO, Firstrust Bank "The handbook for positive disruption for any leader in any industry in the 2020s." —Stephen K. Klasko, President and CEO, Thomas Jefferson University; Distinguished Fellow for the Future of Health, World Economic ForumTrade Review"Few people have more experience guiding organizational change than Greg Shea and Cassie Solomon. Their book gives you a front-row seat to major transformation efforts—and a collection of tips that you can put into practice straightaway." * Adam Grant, New York Times bestselling author of Originals and Give and Take and host of the chart-topping TED podcast WorkLife *"A . . . highly readable schematic for organizational change." * Kirkus Reviews *"Leading Successful Change is more than a must-read for leaders today—it is a must-use guide for anyone who is faced with leading others to a future that is better than today. Authors Greg Shea and Cassie Solomon take a powerful and provocative stance on how change really happens. They start with people—who we are, what we need, what we care about, and how to engage our hearts and minds when we're faced with profound changes. Shea and Solomon understand that people expect and deserve care and attention from leaders, especially during times of change. In this new and exciting book, you will learn how emotionally intelligent leaders can use a field-tested framework to engage people in transformation that leaves everyone—and the organization—stronger and better equipped to thrive in our new world. Leading Successful Change is the book to read if you are a leader who genuinely cares about people and your organization's success." * Annie McKee, PhD, author of How to Be Happy at Work and coauthor of Primal Leadership and Resonant Leadership *"Greg Shea and Cassie Solomon have written a novel and valuable resource for leaders of change." * Michael Useem, Professor of Management, Wharton School, and author of The Leader's Checklist *"The financial service industry has been beset on all sides by structural changes and challenges to its business model. Rapid changes in technology, consumer expectations and behavior have joined with confusing and increasing governmental regulations, all of which now require financial organizations who want to continue to thrive to alter their businesses, the way they deliver their services, and the organizational structures that will enable them to do so. At this time, there is much more urgency to get the necessary changes right the first time, as the pace and complexity of change will not abide anything but near perfect execution. In Leading Successful Change, Greg Shea and Cassie Solomon have produced a wonderfully concise outline which will enable leaders to meaningfully engage in the visioning and execution of such changes within an organization. While the hard work of articulating the vision and implementation remain, the reader will have a strong leg up in the journey utilizing the tools provided. My thanks to them for publishing this book." * Richard J. Green, Board Chairman and CEO, Firstrust Bank *"As the nature of change in the healthcare industry evolves and the pace of change quickens, leaders are charged with taking on an increased commitment to growth and change, to look farther ahead, and to have the determination to transform their organizations in the face of greater uncertainty. Leading Successful Change is a vital resource for anyone who leads organizational change. Gregory Shea and Cassie Solomon articulate a model for envisioning and implementing change that every leader can use before and throughout any change initiative. I highly recommend Leading Successful Change as an essential reference guide." * Steven M. Altschuler, MD and Managing Director, Healthcare Ventures at Ziff Capital Partners *"Bookshelves—real and virtual—abound with books and journals about the inevitability and importance of change. Now Greg Shea and Cassie Solomon have written Leading Successful Change, which describes the organizational challenges of change and a plan to affect it. This is an important read for anyone who recognizes that dealing with change is critical to success and is concerned about past ineffective efforts. Unlike so many books on the art and science of leadership and management, this one is without fluff and consequently delivers its messages clearly and concisely." * Hugh Hochberg, Principal, The Coxe Group Inc. *"A must read! What organization doesn't struggle with change? Greg Shea and Cassie Solomon take this daunting challenge from concept to tangible and practical strategies. Their 8 levers of change help us all focus our efforts to create meaningful change in organizations." * Thomas J. Saporito, Executive Chairman, RHR International LLP *"This book should be considered essential reading for anyone who is trying to plan and/or implement change in his or her organization. It provides a very clear, succinct, and usable model for sorting through what change you are trying to accomplish and what concrete steps you intend to take to get there. In effect, it can be used as a more complex tool in the spirit of Atul Gawande's The Checklist Manifesto, since it encourages discipline where good intentions usually dominate. Once you read it, you're guaranteed to be more thoughtful about the change process and that should certainly translate into being more successful as well." * Fritz Steele, author of Consulting for Organizational Change and coauthor of Workplace by Design *"Leading Successful Change should be in the briefcase of every manager and not on their bookshelf. The reader is warned ahead of time that the size of the book is inversely proportional to its depth. I have used the approach that it presents over the years, yet I have already read Leading Successful Change twice because it is so rich. It contains the essential elements to all who manage a project, a team, a division, or an entire organization and who seek sustainable results. We have all heard the conventional wisdom regarding execution and change efforts, but how often have we been offered concrete advice that addresses the entire work environment from a systems approach? Shea and Solomon do just this in a well-written, concise manner that is both captivating for its frankness in demonstrating successes and failures in change efforts and proving that there is no small change effort. And most importantly, that it is the people who count." * Robert M. Weinstein, PhD, President, Robertet, Inc. and Chief Operating Officer, Robertet USA *"Leading Successful Change is a compact book full of high-impact ideas. These ideas, grounded in sound management science, are practical in application and profound in effect. In our organization, they transformed not only the way we think, but much more importantly, the way we act. The ideas and approach described by Shea and Solomon will be indispensable not only to any executive who truly wants to change an organization but to anyone who wants to change any human behavior system, including their own. Read it!" * Robert J. Laskowski, MD, MBA, President and CEO Christiana Care Health System (retired) *"In Leading Successful Change, Shea and Solomon powerfully explore two critical aspects of successful change. They focus on a vivid scene of the desired future as the place to start and then offer 8 compelling levers, which in various combinations can make it real. Pragmatic tools, cases, and focused questions help a reader navigate the turbulence of our current environment." * Thomas Gilmore, author of Making A Leadership Change and Lynn Oppenheim, President, CFAR *"We at Performance Programs have concentrated for 25 years on enlightening leaders about their behavior and helping them identify changes that will improve performance. Shea and Solomon's book, Leading Successful Change, cogently presents the other piece of the change puzzle, namely on how to design systems of work to drive behavioral change. Their approach is not just fresh, it is concrete and practical. Leaders should buy this book, share it, and discuss it. Most of all, they should use what's in it again and again." * Paul M. Connolly, Ph.D., President, Performance Programs, Inc. *"Myriad books are written about change management in organizations but fail to provide practical advice on how to move the entire system toward the future you envision. Through their Work System Model, Greg Shea and Cassie Solomon provide a comprehensive and practical approach to leading your organization through the often-times treacherous process of change. I've seen firsthand how effective this approach can be in complex organizations; simply put, it works! Anyone involved in either significant or incremental change processes needs to read this book." * Patrick T. Harker, President, Federal Reserve Bank of Philadelphia *"Leading Successful Change is a blockbuster resource that provides transformational, yet practical approaches to implementing and sustaining change—taking out the chaos that typically accompanies most organizational change initiatives." * Judy L. Schueler, Vice President, Organization Development & Human Resources, University of Pennsylvania Health System (retired) *"In our turbulent environment, the ability to adapt and to change efficiently have become a fundamental requirement for competitiveness. Leading Successful Change brings the reader the benefit of years of experience in helping organizations to transform themselves. Consequently, the approach presented is most practical. This book should be in the toolbox of CEOs and top executives who have to deal with this difficult mission every day: Lead your business in continuous and successful mutation. It is in mine." * Jean-Christophe Sibileau, General Manager Europe, Bonduelle Group *"In a clear and compelling style, Shea and Solomon cut through the noise and assumptions around change efforts to provide a behavior-based and highly practical approach to getting real change to occur and to stick in organizations of all kinds. I've been deeply involved in change efforts in multiple organizations and I can vouch for just the kind of approach recommended in Leading Successful Change." * Evan Wittenberg, EVP and Chief People Officer, Ancestry *"In 2020, change is no longer an option and as a leader, you can ignore all the advice you have been given about 'keeping the status quo as it is.' Gregory Shea's and Cassie Solomon's groundbreaking work on Leading Successful Change has been updated and transformed and, in my opinion, is the handbook for positive disruption for any leader in any industry in the 2020s." * Stephen K. Klasko, President and CEO, Thomas Jefferson University; Distinguished Fellow for the Future of Health, World Economic Forum *

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Book SynopsisManagement Dynamics in Strategic Alliances is a volume in the book series Research in Strategic Alliances that will focus on providing a robust and comprehensive forum for new scholarship in the field of strategic alliances. In particular, the books in the series will cover new views of interdisciplinary theoretical frameworks and models, significant practical problems of alliance organisation and management, and emerging areas of inquiry. The series will also include comprehensive empirical studies of selected segments of business, economic, industrial, government, and non-profit activities with wide prevalence of strategic alliances. Through the ongoing release of focused topical titles, this book series will seek to disseminate theoretical insights and practical management information that will enable interested professionals to gain a rigourous and comprehensive understanding of the field of strategic alliances. Management Dynamics in Strategic Alliances contains contributions by leading scholars in the field of strategic alliance research. The 12 chapters in this volume cover a number of significant topics relating to the management of strategic alliances. The chapters discuss both the broader issues, such as governance structure choice, dynamics of alliance conditions, co-evolutionary dynamics, learning dynamics, and the management of internal tensions, and the more focused problems of controls in inter firm settings, dilemmas of co-operation, value creation in alliance portfolios, and alliance management experiences in the construction and automobile industries. The chapters include empirical as well as conceptual treatments of the selected topics, and collectively present a wide-ranging review of the management dynamics in strategic alliances.

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Book SynopsisManagement Dynamics in Strategic Alliances is a volume in the book series Research in Strategic Alliances that will focus on providing a robust and comprehensive forum for new scholarship in the field of strategic alliances. In particular, the books in the series will cover new views of interdisciplinary theoretical frameworks and models, significant practical problems of alliance organisation and management, and emerging areas of inquiry. The series will also include comprehensive empirical studies of selected segments of business, economic, industrial, government, and non-profit activities with wide prevalence of strategic alliances. Through the ongoing release of focused topical titles, this book series will seek to disseminate theoretical insights and practical management information that will enable interested professionals to gain a rigourous and comprehensive understanding of the field of strategic alliances. Management Dynamics in Strategic Alliances contains contributions by leading scholars in the field of strategic alliance research. The 12 chapters in this volume cover a number of significant topics relating to the management of strategic alliances. The chapters discuss both the broader issues, such as governance structure choice, dynamics of alliance conditions, co-evolutionary dynamics, learning dynamics, and the management of internal tensions, and the more focused problems of controls in inter firm settings, dilemmas of co-operation, value creation in alliance portfolios, and alliance management experiences in the construction and automobile industries. The chapters include empirical as well as conceptual treatments of the selected topics, and collectively present a wide-ranging review of the management dynamics in strategic alliances.

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Book SynopsisThis book is written in the french language. Henri Savall gives his insight on the economic crises in organizations.

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Book SynopsisA volume in Advances in Workplace Spirituality: Theory, Research, and Application Series Editor Louis W. (Jody) Fry, Texas A&M University - Central Texas INNER PEACE-GLOBAL IMPACT describes underlying principles of Tibetan wisdom traditions relevant for successful leadership in the 21st century as well as Tibetan teachers whose entrepreneurial actions were critical to the development of Tibetan Buddhism in the West. With first-person narratives, personal stories, scholarly research, and commentaries by noted social scientists, this book is written for everyone who wants ideas to revitalize leadership. It is rich with vivid pictures of deep personal experience. Long-time Western Tibetan Buddhist practitioners describe how their practice has influenced them in fields as diverse as scientific research, social work, art, dance, and university teaching. The Dalai Lama is seen through the eyes of his long-time friend, eminent author Huston Smith, as well as through the experiences of Thupten Jinpa, his 25-year English translator. Sogyal Rinpoche shares his vision for transforming traditional ways of studying, while Lama Tharchin Rinpoche, a 10th generation Tibetan yogi, reflects on the challenges of teaching in a Western culture where perspectives differ so vastly from those of Tibet. With insights from Tibetan lamas and Western thought leaders including Peter Senge, Bill George, and Margaret Wheatley, this book creates new visions for leadership and the workplace.

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Book SynopsisA volume in Advances in Workplace Spirituality: Theory, Research, and Application Series Editor Louis W. (Jody) Fry, Texas A&M University - Central Texas INNER PEACE-GLOBAL IMPACT describes underlying principles of Tibetan wisdom traditions relevant for successful leadership in the 21st century as well as Tibetan teachers whose entrepreneurial actions were critical to the development of Tibetan Buddhism in the West. With first-person narratives, personal stories, scholarly research, and commentaries by noted social scientists, this book is written for everyone who wants ideas to revitalize leadership. It is rich with vivid pictures of deep personal experience. Long-time Western Tibetan Buddhist practitioners describe how their practice has influenced them in fields as diverse as scientific research, social work, art, dance, and university teaching. The Dalai Lama is seen through the eyes of his long-time friend, eminent author Huston Smith, as well as through the experiences of Thupten Jinpa, his 25-year English translator. Sogyal Rinpoche shares his vision for transforming traditional ways of studying, while Lama Tharchin Rinpoche, a 10th generation Tibetan yogi, reflects on the challenges of teaching in a Western culture where perspectives differ so vastly from those of Tibet. With insights from Tibetan lamas and Western thought leaders including Peter Senge, Bill George, and Margaret Wheatley, this book creates new visions for leadership and the workplace.

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Book SynopsisLeaders and followers live in a relational world—a world in which leadership occurs in complex webs of relationships and dynamically changing contexts. Despite this, our theories of leadership are grounded in assumptions of individuality and linear causality. If we are to advance understandings of leadership that have more relevance to the world of practice, we need to embed issues of relationality into leadership studies. This volume addresses this issue by bringing together, for the first time, a set of prominent scholars from different paradigmatic and disciplinary perspectives to engage in dialogue regarding how to meet the challenges of relationality in leadership research and practice. Included are cutting edge thinking, heated debate, and passionate perspectives on the issues at hand. The chapters reveal the varied and nuanced treatments of relationality that come from authors’ alternative paradigmatic (entity, constructionist, critical) views. Dialogue scholars—reacting to the chapters—engage in spirited debate regarding the commensurability (or incommensurability) of the paradigmatic approaches. The editors bring the dialogue together with introductory and concluding chapters that offer a framework for comparing and situating the competing assumptions and perspectives spanning the relational leadership landscape. Using paradigm interplay they unpack assumptions, and lay out a roadmap for relational leadership research. A key takeaway is that advancing relational leadership research requires multiple paradigmatic perspectives, and scholars who are conversant in the assumptions brought by these perspectives.The book is aimed at those who feel that much of current leadership thinking is missing the boat in today’s complex, relational world. It provides an essential resource for all leadership scholars and practitioners curious about the nature of research on leadership, both those with much research exposure and those new to the field.

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Book SynopsisThis book explores trust in government from a variety of perspectives in the Asian region. The book is divided into three parts, and there are seven Asian countries that have been covered by ten chapters. The first part contains three chapters which focus on two East Asian governments – Hong Kong and Taiwan. The second part includes case studies from two Southeast Asian countries – Thailand and Philippines. The third part consists of four chapters dealing with two South Asian countries – India and Bangladesh. The last chapter analyses governance failure (i.e., the absence of trust) as uncertainty from a theoretical perspective.

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Book SynopsisFor the first time in book form, "B2B Customer Insight: The Proven Path to Growth," will reveal how customer insight surveys tailored to B2B relationships generate significant strategic data; data that, when properly applied, enables company management to expand their share of existing markets as well as successfully penetrate new ones. When these surveys are regularly conducted and implemented, they lead to increased long-term profits and sustainable growth. This book will appeal to virtually anyone wanting to learn about the hidden dynamics of B2B transactions, and how to make those dynamics work in a supplier's favor in their customer relationships and overall business development. In my 20 years of consulting with large manufacturing companies in a variety of industries, I've been able to develop a tested and proven customer insight methodology that I will share for the first time in this book. Utilizing real-life case studies with clients who have agreed to participate in this project, I will also discuss how this research process should never stop with the numbers. Instead, it should provide practical and impactful solutions to specific business dilemmas. The advantage of offering actual case studies of companies who successfully made significant changes (of course based on our PMG customer insight surveys) will also differentiate us from other B2B business books that lack hard, fact-based guidance as well as multiple examples of genuine and significant application.

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Book SynopsisFor the first time in book form, "B2B Customer Insight: The Proven Path to Growth," will reveal how customer insight surveys tailored to B2B relationships generate significant strategic data; data that, when properly applied, enables company management to expand their share of existing markets as well as successfully penetrate new ones. When these surveys are regularly conducted and implemented, they lead to increased long-term profits and sustainable growth. This book will appeal to virtually anyone wanting to learn about the hidden dynamics of B2B transactions, and how to make those dynamics work in a supplier's favor in their customer relationships and overall business development. In my 20 years of consulting with large manufacturing companies in a variety of industries, I've been able to develop a tested and proven customer insight methodology that I will share for the first time in this book. Utilizing real-life case studies with clients who have agreed to participate in this project, I will also discuss how this research process should never stop with the numbers. Instead, it should provide practical and impactful solutions to specific business dilemmas. The advantage of offering actual case studies of companies who successfully made significant changes (of course based on our PMG customer insight surveys) will also differentiate us from other B2B business books that lack hard, fact-based guidance as well as multiple examples of genuine and significant application.

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Book SynopsisThis book takes the position that successful OD applications in cross-cultural settings are predicated on the ability of OD experts to localise them for purposes of suiting local conditions and context. Cultural frameworks have been utilised by global OD experts to understand the general cultural settings of environments in which they are working and applying OD techniques. However, the complexities of culture within organisations, communities and countries may not always be understood within these cultural frameworks and models. Assumptions of culture based or reliant on models alone can impede the successful applications of OD. The author discusses the role of cultural translations of OD techniques within a southern African context. It examines the approach of western consultants in a southern African environment as well as the approach of local southern African consultants as they interact with western developed OD applications in their own local environments.The book uses three methods for conveying the opportunities and experience of OD in southern Africa: research, practitioner point of view, and storytelling. The author recognises the works of renowned African scholars in the field of management as well OD practitioners carrying out innovative and pioneering work in southern Africa. Their work may not have had much exposure in the West; however, their contributions to the field of management should be recognised. OD is discussed in this book as an opportunity for change and development for southern African countries that are in democratic transitions, post conflict environments and on a path of development. The future of OD is explored within the context of economical, global and political emerging issues. The time is right for change and development in southern Africa with OD as the driving force.

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Book SynopsisThe purpose of this book is to explore the talents, work styles, attitudes, and issues that members of the Millennial generation are bringing with them as they enter the workforce. The Millennial generation is a roughly 20-year cohort of young people whose `leading edge’ members were born in 1982 and graduated high school in 2000. These are the young adults who began entering college, the military and the workplace during the present decade, and who will continue to do so for perhaps another decade more. The Millennial generation has been exposed during their formative years to a unique variety of historical, cultural, economic, and technological changes that have shaped their particular attitudes and values, preferred social interaction styles, beliefs about what is proper in the workplace, and personal concerns and desires. Millennials are bringing their unique perspectives into their places of employment, where at times they clash with those of the older generations who are already established there.

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Book SynopsisThe purpose of this book is to explore the talents, work styles, attitudes, and issues that members of the Millennial generation are bringing with them as they enter the workforce. The Millennial generation is a roughly 20-year cohort of young people whose `leading edge’ members were born in 1982 and graduated high school in 2000. These are the young adults who began entering college, the military and the workplace during the present decade, and who will continue to do so for perhaps another decade more. The Millennial generation has been exposed during their formative years to a unique variety of historical, cultural, economic, and technological changes that have shaped their particular attitudes and values, preferred social interaction styles, beliefs about what is proper in the workplace, and personal concerns and desires. Millennials are bringing their unique perspectives into their places of employment, where at times they clash with those of the older generations who are already established there.

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Book SynopsisManaging technological innovations and related policy and strategy issues have been a central focus of the new millennium. This book series presents an interdisciplinary scholarship and dialogue on the management of innovation and technological change in a global context from a variety of perspectives, including strategic, managerial, behavioural, and policy issues. Papers selected in this volume have four prominent themes: the wide spread interests and the global application of the technological innovation; the practicality of the research on technological innovation implementation to foster success and financial growth; the socio-technical challenges behind innovation and creativity that might outweigh the benefits; and the new principles/practices/perspectives on our understanding of the technological innovation. Contributed by prominent scholars and practitioners from around the world in innovation, management and policy area, this book will become a very useful read for anyone who is interested in learning the most contemporary perspectives on the subject.

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Book SynopsisManaging technological innovations and related policy and strategy issues have been a central focus of the new millennium. This book series presents an interdisciplinary scholarship and dialogue on the management of innovation and technological change in a global context from a variety of perspectives, including strategic, managerial, behavioural, and policy issues. Papers selected in this volume have four prominent themes: the wide spread interests and the global application of the technological innovation; the practicality of the research on technological innovation implementation to foster success and financial growth; the socio-technical challenges behind innovation and creativity that might outweigh the benefits; and the new principles/practices/perspectives on our understanding of the technological innovation. Contributed by prominent scholars and practitioners from around the world in innovation, management and policy area, this book will become a very useful read for anyone who is interested in learning the most contemporary perspectives on the subject.

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Book SynopsisMaking sure that performance in business enterprise is achieved ethically is no small task. Leaders, managers, and employees at every level of the organization need to utilize systems and processes that support ethical strength, establishing a workplace where responsibility, accountability, and doing the right thing are genuinely valued and practiced. Management can help support ethical performance in workers' daily task actions by underscoring the importance of rules and regulations, while also moving to ensure that employees understand and care about doing what's right. Given that most firms only emphasize compliance in ethics training, there is vast room for additional development. Training people to be less bad is not good enough. With the infusion of mandatory requirements for ethics training programs in some firms and self-imposed initiatives in others, we see a range of deliverables. To advance ethics in practice, a closer look at ethics training in the workplace is warranted.This volume attempts to better understand ethics in organizational settings by taking a focused look at the science of ethics training and best practices, areas for concern, specific techniques, application outcomes, how to cultivate an ethical work environment, and considering where opportunities for additional inquiry reside. Managers and practitioners reading this book will garner specific trends and useful techniques that can inform, guide, and improve their efforts to build ethical awareness and effective ethical decision-making within their organizations. Academic scholars will find this book useful, providing insight as to where additional research and empirical work is needed.

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Book SynopsisMaking sure that performance in business enterprise is achieved ethically is no small task. Leaders, managers, and employees at every level of the organization need to utilize systems and processes that support ethical strength, establishing a workplace where responsibility, accountability, and doing the right thing are genuinely valued and practiced. Management can help support ethical performance in workers' daily task actions by underscoring the importance of rules and regulations, while also moving to ensure that employees understand and care about doing what's right. Given that most firms only emphasize compliance in ethics training, there is vast room for additional development. Training people to be less bad is not good enough. With the infusion of mandatory requirements for ethics training programs in some firms and self-imposed initiatives in others, we see a range of deliverables. To advance ethics in practice, a closer look at ethics training in the workplace is warranted.This volume attempts to better understand ethics in organizational settings by taking a focused look at the science of ethics training and best practices, areas for concern, specific techniques, application outcomes, how to cultivate an ethical work environment, and considering where opportunities for additional inquiry reside. Managers and practitioners reading this book will garner specific trends and useful techniques that can inform, guide, and improve their efforts to build ethical awareness and effective ethical decision-making within their organizations. Academic scholars will find this book useful, providing insight as to where additional research and empirical work is needed.

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Book SynopsisShare, Don’t Take the Lead is a book that offers an alternative perspective on leadership. The philosophy of shared leadership is straightforward: Leadership does not derive solely from position, authority, or hierarchy. Instead, leadership is something that can be executed by anyone who has the best knowledge or skill to undertake the leadership necessary in any given situation. Shared leadership is especially relevant, for example, in empowered teams where shared leadership can be initiated from any team member at any time, depending on the needs of the moment and the capabilities of the individuals. But the notion of shared leadership is also appropriate in a larger context. For example, an individual lower in the hierarchy can provide leadership if that person is best qualified to exercise it. Shared leadership also shows how hierarchical leaders with formal authority can use empowerment to develop leadership in others. This book tells the tales of how multiple trail blazing organizations used shared leadership to build high performance.The notion of shared leadership seems to contradict many of the bedrock ideas of efficient management and effective organizations. A typical first reaction is, “It’ll never work here!” Yet, the organizations that “get it” and implement this new powerful approach tend to be more innovative and to out-perform their “nay-sayer” competitors. In fact, shared leadership is one of the most important ideas to hit business in recent years—our recent feature article about shared leadership in the Wall Street Journal is testimony to that. Shared leadership can provide a way for companies to increase productivity, quality, and flexibility while meeting the competitiveness challenge. Share the Lead provides new insights and information about how to push the organizational envelope to new frontiers.

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