Business and Management Books
John Murray Press Finance For NonFinancial Managers In A Week
Book SynopsisFinance For Non-Financial Managers In A Week is a simple and straightforward training course in finance, giving you everything you need to know in just seven short chapters. From the profit statement and the balance sheet through to costing and budgets, it will help you deal confidently with questions such as ''What is the return on investment?'', ''Do we have the resources?'' and ''What are the cash implications?'' You''ll also find exercises to help you put it all into action.This book introduces you to the main themes and ideas finance and accounting, giving you a basic knowledge and understanding of the key concepts, together with practical and thought-provoking exercises. Whether you choose to read it in a week or in a single sitting, Finance For Non-Financial Managers In A Week is your fastest route to success:- Sunday: An introduction to the profit statement- Monday: An introduction to the balance sheet- Tuesday: Understanding published aTable of Contents : Sunday: Learn how profit statements are constructed in order to understand exactly why there has been a profit or loss. : Monday: Understand the concept of a balance sheet so that you know the net worth of the business and how assets and liabilities are summarised. : Tuesday: Study what must be disclosed in published accounts so that you can obtain key information about almost any company. : Wednesday: Explore the fascinating field of accounting ratios and investment decisions so that you can use them effectively. : Thursday: Find out just why cash and the management of working capital is so important so that you can manage it and not run out of it. : Friday: Master key principles of the often misunderstood tool of costing so that you are more able to price goods and services realistically. : Saturday: Understand how budgets are constructed so that you can prepare them and use them.
£10.44
McGraw-Hill Education Predictable Prospecting How to Radically Increase
Book SynopsisThe proven system for rapid B2B sales growth from the coauthor of Predictable Revenue, the breakout bestseller hailed as a âœsales bibleâ (Inc.)If your organizationâs success is driven by B2B sales, you need to be an expert prospector to successfully target, qualify, and close business opportunities. This game-changing guide provides the immediately implementable strategies you need to build a solid, sustainable pipeline â whether youâre a sales or marketing executive, team leader, or sales representative.Based on the acclaimed business model that made Predictable Revenue a runaway bestseller, this powerful approach to B2B prospecting will help you to:â Identify the prospects with the greatest potentialâ Clearly articulate your companyâs competitive positionâ Implement account-based sales development using ideal account profilesâ Refine your lead targeting strategy with an ideal prospect pTable of ContentsForeword by Aaron Ross ixAcknowledgments xiiiIntroduction: Turning Unpredictable into Predictable 1Part I: Target Chapter 1: Internalizing Your Competitive Position 9Chapter 2: Developing an Ideal Account Profile 31Chapter 3: Crafting Ideal Prospect Personas 45Part II: Engage Chapter 4: Crafting the Right Message 61Chapter 5: Getting Meetings Though Prospecting Campaigns 85Chapter 6: (Dis-) Qualifying Prospects 127Part III: Optimize Chapter 7: Measuring and Optimizing Your Pipeline 147Chapter 8: Leveraging the Right Tools 165Chapter 9: Managing Sales Development Professionals 173Chapter 10: Twelve Habits of Highly Successful SDRs 193Conclusion: The Future of Predictable Prospecting 203Appendix: Quick Guide to Predictable Prospecting 205Notes 219Index 225
£16.99
John Wiley & Sons Inc Jugaad Innovation
Book SynopsisJugaad Innovation is the most comprehensive book yet to appear on the subject [of frugal innovation]. The Economist A frugal and flexible approach to innovation for the 21st century Innovation is a key directive at companies worldwide. But in these tough times, we can''t rely on the old formula that has sustained innovation efforts for decadesexpensive R&D projects and highly-structured innovation processes. Jugaad Innovation argues the West must look to places like India, Brazil, and China for a new approach to frugal and flexible innovation. The authors show how in these emerging markets, jugaad (a Hindi word meaning an improvised solution born from ingenuity and cleverness) is leading to dramatic growth and how Western companies can adopt jugaad innovation to succeed in our hypercompetitive world. Outlines the six principles of jugaad innovation: Seek opportunity in adversity, do more with leTrade Review“Jugaad Innovation goes farther than conventional business books that chart consumer growth in Brazil, Russia, India, and China. It explains how emerging economies are pioneering the art of ‘frugal engineering,’ then provides practical tips on how Western companies—from tech startups to multinational industrial corporations—can likewise do more with less. A provocative and entertaining read for 21st century business leaders.” —Carlos Ghosn, CEO, Renault-Nissan “The authors have it right: highly structured innovation processes can't deliver all the breakthroughs required by today's ‘speed of business.’ What's called for are new practices that work with—not against—the forces that drive our hypercompetitive world. Jugaad Innovation lays out the new principles that you—and every forward-thinking leader in your company—need right now.” —Charlene Li, founder, Altimeter Group; bestselling author, Open Leadership “Businesses must move away from the top-down organizational hierarchies that have defined the past and transform themselves into social enterprises built on bottom-up, agile models based on collaboration. Jugaad Innovation shows how you can enable your entire ecosystem—employees, customers, and partners—to make significant contributions and drive hypergrowth. An important book for anyone who wants to compete in the future.” —Marc Benioff, chairman and CEO, salesforce.com; bestselling author, Behind the Cloud “CEOs tend to manage innovation like an orchestra conductor—with a traditional, hierarchical, and prescriptive approach. Jugaad Innovation shows how to innovate like a jazz band—with improvisation, creativity, and agility. Both styles are necessary on today's global stage.” —Doreen Lorenzo, president, frog “We are entering an age when humanity's grand challenges are being solved by a new generation of ‘do-it-yourself’ innovators employing jugaad-style thinking. Today the entrepreneurial spirit of your very own employees, customers, and partners—empowered by new technologies—can literally change the world. X PRIZE has proven the value of jugaad by leveraging this bottom-up approach of ‘better, faster, cheaper’ to the point of sending a man into space for a fraction of what NASA spends. This compelling new book, Jugaad Innovation, articulates how you can start to accomplish amazing things on a shoestring. It is a vital read.” —Peter H. Diamandis, founder and chairman, X PRIZE Foundation “Jugaad Innovation throws cold water in the faces of CEOs, reminding them of the immense power of grassroots, do-it-yourself, cheap, quick, simple innovation. This is one of the most important lessons that emerging markets are teaching the West.” —George F. Colony, CEO, Forrester Research “I've long argued that the role of business is to make the world a better place. In the new economy, this requires true innovation—bold ideas, gutsy people, and extraordinary actions. Need a new roadmap? Fresh inspiration? Accessible tools? It's all in this remarkable book, Jugaad Innovation. Get a copy for yourself and every member of your team today.” —Kevin Roberts, CEO worldwide, Saatchi & Saatchi; bestselling author, LoveMarks Table of ContentsForeword ixby Kevin Roberts CEO Worldwide, Saatchi & Saatchi 1 Jugaad: A Breakthrough Growth Strategy 1 2 Principle One: Seek Opportunity in Adversity 29 3 Principle Two: Do More with Less 57 4 Principle Three: Think and Act Flexibly 85 5 Principle Four: Keep It Simple 109 6 Principle Five: Include the Margin 131 7 Principle Six: Follow Your Heart 159 8 Integrating Jugaad into Your Organization 181 9 Building Jugaad Nations 201 Notes 229 Acknowledgments 259 About the Authors 261 Index 265
£19.55
Harvard Business Review Press HBRS 10 Must Reads The Essentials
Book SynopsisAn introduction to the most enduring ideas on management from Harvard Business ReviewChange is the one constant in business, and we must adapt or face obsolescence. Yet certain challenges never go away. That''s what makes this book "must read." These are the 10 seminal articles by management''s most influential experts, on topics of perennial concern to ambitious managers and leaders hungry for inspiration--and ready to run with big ideas to accelerate their own and their companies'' success.If you read nothing else - full stop - read: Michael Porter on creating competitive advantage and distinguishing your company from rivals John Kotter on leading change through eight critical stages Daniel Goleman on using emotional intelligence to maximize performance Peter Drucker on managing your career by evaluating your own strengths and weaknesses Clay Christensen on orchestrating innovation within established orTable of ContentsTable of Contents Meeting the Challenge of Disruptive Change Clayton M. Christensen, Michael Overdorf Competing on Analytics Thomas H. Davenport Managing Oneself Peter F. Drucker What Makes a Leader? Daniel Goleman Putting the Balanced Scorecard to Work Robert S. Kaplan, David P. Norton Innovation: The Classic Traps Rosabeth Moss Kanter Leading Change: Why Transformation Efforts Fail John P. Kotter Marketing Myopia Theodore Levitt What Is Strategy? Michael E. Porter The Core Competence of the Corporation C.K. Prahalad, Gary Hamel About the Contributors Index
£16.14
Hodder Education Business Management for the IB Diploma
Book SynopsisDeveloped in cooperation with the International BaccalaureateEnsure full coverage of the Business Management syllabus with this co-published guide that encompasses inquiry-based, conceptually-focused teaching and learning, written by highly experienced business coursebook authors.- Explore business management through the four key concepts in the new course: change, creativity, ethics and sustainability and their interrelationships with each other, covering all five syllabus units: Business management; Human resource management; Finance and accounts; Marketing and Operations management.- Delve into business theories using case studies and real-world examples which allow students to create their own questions and formulate their own solutions to problems or issues facing organisations, with an appreciation of differing viewpoints.- Brand new business management toolkit feature highlights the essential tools that are integrated in the course, with linkTrade ReviewThe book is organized in such a way, that concepts, toolkit, link to TOK, approaches to learning, top tips, common mistakes, and syllabus content (including AOs) are presented at the right place in each topic per unit...The authors are very consistent, throughout the book, in the way they classify and present key concepts and information..... the toolkit tools are introduced and explained in depth and breath. The authors have done an outstanding job in classifying all tools in this section.The case studies presented are current, inclusive and diverse.The exercises and practice questions are challenging and suitable for the DP.Adriana Ruiz, MBA, MSc HHRR/OB, Educator and Consultant -- Adriana RuizThe textbook helps guide and support students, and teachers, through the programme of study, offering tips and advice in terms of common mistakes and guidance which are complemented with real-world examples and exam-style questions to help substantiate the tools, terms and theories and demonstrate that business decisions impact all areas of organisational management. -- Ian Mills, Assistant Principal, Leipzig International School
£52.25
McGraw-Hill Education - Europe The Essential Deming Leadership Principles from
Book SynopsisThe name W. Edwards Deming is synonymous with the most insightful views, ideas, and commentary on management and quality control. Referred to as "the high prophet of quality" by the New York Times, Deming was instrumental in the spectacular rise of Japanese industry after World War II and influenced many of the world's most innovative managers in the ensuing decades. His original ideas led directly to the creation of relationships with suppliers and a plethora of quality initiatives.Now, with The Essential Deming, FordhamUniversity professor and Deming expert Joyce Orsini draws on a wealth of previously unavailable material to present the legendary thinker's most important management principles in one indispensable volume.The book is filled with articles, papers, lectures, and notes touching on a wide range of topics, but which focus on Deming's overriding message: quality and operations are all about systems, not individual performance; the system has toTable of ContentsPreface1. The World Is Being Ruined by Best Efforts(Best Efforts Without Guidance Lead to Failure)2. Quality Is Made in the Boardroom(Only Top Management Can Make the Decisions Necessary to Assure Quality)3. By What Method?(How Can We Bring About Improvement?)4. There Is No Such Thing as Instant Pudding(Deming’s 14 Points for Management)5. A System Must Be Managed(People Are Part of the System)6. There Is No Substitute for Knowledge(Information Is Not Knowledge)7. Management Is Prediction(Statistical Thinking Is Required)8. What Happened in Japan?IndexAbout the Editor
£26.99
McGraw-Hill Education - Europe SHIFT How Top Real Estate Agents Tackle Tough
Book SynopsisNEW YORK TIMES BESTSELLERWALL STREET JOURNAL BUSINESS BESTSELLERUSA TODAY MONEY BESTSELLER"Tough times make or break people. My friend Gary teaches you how to make the tragic into magic. Read & reap from this great book."--Mark Victor Hansen, Co-creator, #1 New York Times best selling series Chicken Soup for the SoulCo-author, Cracking the Millionaire Code, The One Minute Millionaire, and Cash in a Flash.Author, Richest Kids in America"Real estate buyers and sellers have to SHIFT their mindset to new and more creative strategies in this challenging real estate market. This book shows them excellent ways to survive and thrive."--Robert Allen, author of the New York Times bestsellers Nothing Down, Creating Wealth, Multiple Streams of Income and The One Minute Millionaire."Change happens. It's natural. It's ever present. It's reoccurring. So when markets shift you need to as wellTable of ContentsTOC N/A
£17.09
McGraw-Hill Education Bring Your Human to Work 10 Surefire Ways to
Book SynopsisWALL STREET JOURNAL BESTSELLERThe secret to business success? Get REAL and be HUMAN!As human beings, we are built to connect and form relationships. So, it should be no surprise that relationships must also translate into the workplace, where we spend most of our time! Companies that recognize this will retain the most productive, creative, and loyal employees, and invariably seize the competitive edge. The most successful leaders are those who actively form quality relationships with their employees, who honor fundamental human qualitiesâauthenticity, openness, and basic politenessâand apply them day in and day out. Paying attention and genuinely caring about the effects people have on one another other is key to developing a winning culture where people perform at the top of their game and want to work.As a workplace strategist and business coach, Erica Keswin has spent over 20 years working with top business Table of ContentsIntroduction: Getting Started on This Human BusinessChapter One: Be Real: Speak in a Human VoiceChapter Two: Play the Long Game: True Sustainability Is a State of MindChapter Three: The Sweet Spot: Finding That Special Something Between Tech and ConnectChapter Four: Mind Your Meetings: Honoring Relationships with Purpose, Presence, and ProtocolsChapter Five: Well-Being at Work: Finding the Human Side of WellnessChapter Six: Give Back: You've Got Nothing to Lose, Only Inspired Employees to GainChapter Seven: Disconnect to Reconnect: Where There's a Will, There's a WayChapter Eight: Space Matters: Curating Connection Starts with the Water CoolerChapter Nine: Take Professional Development Personally: Empower Employees to Be Their Best SelvesChapter Ten: Say Thank You: It's a Human Thing to DoAcknowledgmentsNotesIndex
£17.99
McGraw-Hill Education Follow Up and Close the Sale Make Easy and
Book SynopsisAward-winning sales coach Jeff Shore shows sales professionals how to apply buyer psychology to personalize follow-ups, serve customersâand seal the deal faster.What does a sales professional do when the customer says, âœNot yetâ?Companies have invested thousands and even millions of dollars in CRM technology over the past decade, but frontline salespeople and sales executives alike are still groping for solutions. The problem of driftâa common phenomenon in which a prospect simply forgets about the product offering and goes darkâis persistent and rampant. Technology doesnât change behavior on its own. Behavior is changed by adopting better habits. The fact is 44 percent of salespeople give up after one follow-up attempt. That sad reality presents a genuine opportunity.In Follow Up and Close the Sale, Jeff Shore offers research-based insights into the customerâs buying journey to teach sales professionals how to: Table of ContentsFOREWORD: Salespeople Don’t Follow Up by Jeb Blount ACKNOWLEDGMENTS INTRODUCTION PART IMINDSET1 The Why of Follow-Up 2 Falling in Love with Follow-Up 3 Fighting Resistance PART IISTRATEGY4 Setting Up the Follow-Up 5 How Not to Get Eliminated 6 Speed: Your Secret Superpower 7 Making It Personal PART IIIEXECUTION8 Planning for Follow-Up Success 9 Selecting the Right Follow-Up Method 10 Phone Follow-Up 11 Email Follow-Up 12 Text Message Follow-Up 13 Video Follow-Up 14 Unique Follow-Up Methods 15 Follow-Up Scripts 16 The Perfect Lead Conversion Hour 17 Waking Up Old Leads 18 When to Let Go PART IVKILLIN’ IT19 The 1 Percent Club 20 Beyond 1 Percent NOTES INDEX
£16.99
Random House USA Inc Thinkpak: A Brainstorming Card Deck
Book SynopsisA Creative-Thinking Toolbox Looking for a unique invention, an untapped market for an existing product, or a new solution? Stretch and flex your mental muscles with Thinkpak, a creative-thinking tool designed by Michael Michalko, author of the groundbreaking book Thinkertoys. This deck of illustrated idea-stimulating cards distills Michalko’s proven methods, allowing you to view challenges in a new light. Shuffle, mix, and match the cards to spark fresh insights, then use the critical evaluation techniques to test, shape, and refine your original ideas into realistic creations. Filled with thought-provoking questions and examples of the techniques put to use, Thinkpak provides endless creative fuel to fire up the imagination.
£16.31
John Wiley & Sons Inc Unapologetically ADHD
Book Synopsis
£19.54
McGraw-Hill Education The Leadership Accelerator The Playbook for
Book SynopsisHarness the power of Deloitteâs proven executive transition method to reachâand succeed inâthe highest leadership levels of your companyTransitioning to a new C-suite role is exhilarating, challenging, and demanding all at the same timeâa unique combination of intense experiences that can be tough to manage, to say the least. The skills and actions you need to succeed during your first year are different from those required after you settle in. If you donât do it right at the start, youâll find it that much more difficult to effectively lead your organization for the long term.Ajit Kambil is the creator and a leader of Deloitteâs program for helping executives like you transition into the very highest levels of your organization. In The Leadership Accelerator, he details the four critical competencies you should master in order to succeed, and he walks you through the process of building your expertise in these key areas:Prioritize and manage
£18.89
McGraw-Hill Education Leadership Enhancing the Lessons of Experience
Book SynopsisLeadership: Enhancing the Lessons of Experience, 10e, now consists of 18 chapters, four of which cover specific leadership skills and qualities covered in each of the book''s four sections. Hughes, Ginnett, and Curphy draw upon three different types of literature - empirical studies; interesting anecdotes, stories, and findings; and leadership skills - to create a text that is personally relevant, interesting, and scholarly. The authors'' unique quest for a careful balancing act of leadership materials helps students apply theory and research to their real-life experiences. The 10th edition has been thoroughly updated in virtually every chapter, including new content specific to how leaders respond to crisis (related to the pandemic). Table of ContentsPART ONE: Leadership Is a Process, Not a Position Chapter 1: What Do We Mean by Leadership? Chapter 2: Leader Development Chapter 3: Skills for Developing Yourself as a Leader PART TWO: Focus on the Leader Chapter 4: Power and Influence Chapter 5: Values, Ethics, and Character Chapter 6: Leadership Attributes Chapter 7: Leadership Behavior Chapter 8: Skills for Building Personal Credibility and Influencing Others PART THREE: Focus on the Followers Chapter 9: Follower Motivation Chapter 10: Follower Satisfaction and Engagement Chapter 11: Follower Performance, Effectiveness, and Potential Chapter 12: Groups, Teams, and Their Leadership Chapter 13: Skills for Developing Others PART FOUR: Focus on the Situation Chapter 14: The Situation Chapter 15: Contingency Theories of Leadership Chapter 16: Leadership and Change Chapter 17: The Dark Side of Leadership Chapter 18: Skills for Optimizing Leadership as Situations Change
£56.99
McGraw-Hill Education Welcome to Management How to Grow From Top
Book SynopsisâœThe ultimate all-in-one guide to becoming a great leader.â âDaniel PinkFrom the creator and host of The Learning Leader Show, âœthe most dynamic leadership podcast out thereâ (Forbes) that will âœhelp you lead smarterâ (Inc.), comes an essential tactical guide for newly promoted managers.Every year, millions of top performers are promoted to management-level jobsâonly to discover that the tactics that got them promoted are not the tactics that will make them effective in their new role. In Welcome to Management, Ryan Hawk provides practical, actionable advice and tools designed to ensure that transition is a successful one. He presents a new actionable three-part framework distilled from best practices drawn from in-depth interviews with over 300 of the most forward-thinking leaders around thTable of ContentsForeword But Where to Begin? Introduction The First Promotion Becoming the Learning Leader PART ILEAD YOURSELF1 Lead Yourself on the Inside The Starting Point: Self-Awareness The Role of Curiosity Building Your Learning Machine The Cycle of Learning: The Operating Framework It’s All About Mindset 2 Lead Yourself on the Outside Why Self-Discipline Matters What Self-Discipline Looks Like Response Management Your Presence Is Required Managing Your Time Habits: The Power of Subconscious Action Win the Morning Preparation: The Greatest Medicine for Fear Details MatterPART I IBUILD YOUR TEAM3 Cultivate the Culture The Essence of Culture 69Earning the Right to LeadThe Elements of Respect Respect Defined Trust Vulnerability Ownership Competition as Culture Perception Rules Putting These Ideas into Action Dealing with Resistance 4 Manage the Roster The Power of Who Managing the Team You Inherit Hiring: What Are You Looking For? Firing: When Pruning Is Required The Great Performer Paradox PART I I ILEAD YOUR TEAM5 Spread the Message The Power of Story How Much and How Often Connection Persuasion How 6 Make the Grade Results Matter “You Have to Do All Three” The Freedom of Humility Managing Up Conclusion: The Payoff Acknowledgments Notes Index
£17.09
BenBella Books People
Book Synopsis
£22.94
John Wiley & Sons Inc The Frugal Economy
Book SynopsisHumanity''s pursuit of greatness meets the reality of finite resources In The Frugal Economy: A Guide to Building a Better World With Less,award-winning author Navi Radjou delivers an incisive and engrossing treatment of how human beings facing climate change can reconcile our built-in drive to do more and be better with our planet''s finite resources. You''ll discover how we can thrive within planetary boundaries while achieving sustainable growth for generations to come. In this groundbreaking book, enriched with over 100 inspiring examples, you''ll learn how to create greater value with less and find: Practical strategies for doing more with less, benefiting both people and the planet Success stories of businesses fueling transformative megatrends like B2B sharing, distributed manufacturing, and triple regeneration Insights into reshaping economic systems to promote social and ecological harmony Whether you'
£19.54
Sparkling Books Ltd Psychology of Crowds
Book SynopsisIn this clear and vivid book, Gustave Le Bon throws light on the unconscious irrational workings of group thought and mass emotion as he places crowd ideology in opposition to free-thinking and independent minded individuals. The ideas le Bon explores in this book are extremely relevant to today's society and were of pivotal importance in the early years of group psychology. The Sparkling Books edition has been annotated and edited based on the 1907 Alcan edition and previous translations. Trade ReviewNote to the Sparkling Books edition La Psychologie des foules was first published in 1895 and translated anonymously into English, possibly by a group of students. A revised French edition, edited by Félix Alcan, was published in 1905 as Psychologie des foules by Ancienne Libraire Germer Baillière & Cie. We have corrected some grammar errors and anomalies in the original translation by reference to the Alcan edition. We have shortened a few passages but maintained the original footnotes with some additional footnotes of our own. We have also used the full title Psychology of Crowds rather than the abbreviation The Crowd used in earlier versions. The Editors.
£16.20
LID Publishing Not Knowing: The Art of Turning Uncertainty into
Book SynopsisIn order to thrive in these worrying times, this fascinating book proposes we head, uncomfortably, towards the unknown, rather than away from it. By developing a unique relationship with Not Knowing we discover a new way of living, working and succeeding in our modern world. This book re-frames the concept of Not Knowing, from being in a fearful place of weakness and ignorance, moving to something we must engage with personally. It introduces us to a new paradigm, where Not Knowing becomes an exciting opportunity, where we are no longer limited by what we already know and our habitual reactions to things that life throws at us, so that deeper knowing can emerge, full of rich possibilities and wisdom. Learn: Why your hard-won knowledge may be holding you back. How to recognise when you are entering your real learning zone. Lessons from people who thrive in the unknown. Powerful ideas that will help you experience joy and possibility, rather than uncertainty and worry.
£11.69
Harvard University Press The Art Science of Negotiation
Book SynopsisUsing a vast array of specific cases and clear, helpful diagrams, Raiffa not only elucidates the step-by-step processes of negotiation but also translates this deeper understanding into practical guidelines for negotiators and "intervenors."Trade ReviewThe Art and Science of Negotiation is a quantum leap forward in the state of the art… [Raiffa] employs a classroom wizard’s mastery over the hypothetical question to analyze in lively case studies and problems the essential characteristics of various forms of interactive competitive bargaining. -- Eric D. Green * American Bar Association Journal *[A] fascinating book… Its expositional style is also refreshing, achieving a perfect balance between academic respectability and general readability… Theory and practice are carefully intertwined throughout the book; the theory ranges from simple search models to complicated n-person zero-sum games; the practice ranges from simple hypothetical examples to complicated real-world many-country negotiations, several of which are enriched by Raiffa’s own personal involvement and experience. -- John D. Hey * Economica *A vigorous, pragmatic treatise on resolving disputes in the realm of human affairs with all of the rigor [Raiffa] has always displayed… Tightly written, eminently readable, and containing many usable examples, it is bound to be a valuable resource book for years to come. -- Gerald Hodge * Journal of the American Planning Association *The book provides a thought-provoking and useful introduction to the complexities of negotiation and mediation…[and] fills an important niche in the literature. I expect numerous opportunities to recommend it to those seeking advice. -- Alvin E. Roth * Journal of Economic Literature *Raiffa deftly weaves together case-style vignettes of negotiating situations with a few analytical threads drawn from the theory of games, decision making under uncertainty, and fair division. Written with clarity and verve while avoiding technicalities, it strikes a nice balance between analysis and anecdote. * Journal of Policy Analysis and Management *I think that nearly anyone who has experience in negotiation and management will he surprised and pleased by the amount of insight which Raiffa’s chapters will give him into the structure of problems with which he is familiar but which he understands less well than he thinks. -- McGeorge BundyTable of ContentsPrologue Part I: Overview 1. Some Organizing Questions 2. Research Perspectives Part II: Two Parties, One Issue 3. Elmtree House 4. Analytical Models and Empirical Results 5. Settling Out of Court 6. The Role of Time 7. Acquisitions and Mergers 8. Third-Party Intervention 9. Advice for Negotiators Part III: Two Parties, Many Issues 10. AMPO versus City 11. Tradeoffs and Concessions 12. The Panama Canal Negotiations 13. Risk Sharing and Insecure Contracts 14. The Camp David Negotiations 15. Mediation of Conflicts 16. Arbitration of Disputes Part IV: Many Parties, Many Issues 17. Coalition Analysis 18. The Law of the Sea 19. Fair Division 20. Willingness to Pay for a Public Good 21. Environmental Conflict Resolution 22. The Mariner Space Probes 23. Voting Part V: General Concerns 24. Getting People to Communicate 25. Ethical and Moral Issues Epilogue Bibliography Index
£26.96
Bloomsbury Publishing Plc Finding the Space to Lead: A Practical Guide to
Book SynopsisThe complexity and relentless pace of our world places exceptional demands on leaders today. They work incredibly hard and yet feel that they are not meeting their own expectations of excellence. They feel disconnected from their own values and overburdened. By the thousands, they seek out books on leadership skills, time management, and "getting things done," but the techniques these volumes offer, useful as they are, often don't speak to the leader's fundamental sense that something is missing. Janice Marturano, a senior executive with decades of experience in Fortune 500 corporations, explains how Mindful Leadership training integrates the practice of mindfulness--meditation and self-awareness--with the practical tools of management, enabling leaders to bring a wider range of their capacities to the challenges at hand. We already know from scientific research that mindfulness practices enhance mental health and improve clarity and focus. Finding the Space to Lead shows how this training has specific value for leaders. This is not a new "leadership system" to add to the burden of already overworked people. It brings the concepts of mindfulness into the everyday life of anyone in a leadership role, through specific exercises that address practical issues--the calendar, schedule, phone usage, meetings, to-do list, and strategic planning, as well as interpersonal challenges such as listening and working with difficult colleagues. Leaders who have experienced mindfulness training report that it provides a "transformative experience" with significant improvements in innovation, self-awareness, listening, and making better decisions. In Finding the Space to Lead, Marturano masterfully lays out her proven techniques for promoting mindfulness in the busy executive''s working life.
£11.69
Penguin Putnam Inc How to Decide
Book Synopsis
£14.39
McGraw-Hill Education The Phoenix Encounter Method Implementation Guide
Book SynopsisThe hands-on playbook for transforming your business with todayâs most radically effective leadership thinking In The Phoenix Encounter Method, a dream team of INSEAD professors together with the legendary Ram Charan and provided a radical new game plan for transforming any organization. Itâs about figuratively âœburning your business to the ground,â turning the upheaval to your advantage, and rising from the ashes stronger than ever. Their method isnât conventional, and it can be dauntingâbut it works. Now, the authors provide the play-by-play manual you need to implement their strategic thinking approach for maximum impact. Written in full alignment with the original book, The Phoenix Encounter Method Implementation Guide walks you through the three phases to create a future-ready organization:Phoenix Seeking: confront old mindsets, identify new threats and opportunities, prepare for the Encounter battl
£11.39
Springer Nature Switzerland AG The CEO Whisperer: Meditations on Leadership,
Book SynopsisAt this critical junction in the history of humankind, leaders that are proficient in magical thinking aren’t going to solve our problems. Creating alternative realities is not the answer. We need a very different kind of leadership—leaders who can resist the calls of regression and whose outlook is firmly based in reality. We need leaders who analyze and draw conclusions from, or use their own experiences as a development tool, face their strengths and weaknesses, and critique their own experiences in order to build new understandings. In this very personal and entertaining book, Manfred Kets de Vries, one of the “gurus” in the field of leadership studies offers his thoughts on leadership and life, reflections written for executives and the people who deal with them. As a psychoanalyst and leadership professor let loose in the world of renowned global organizations—as a passionate educator and scholar, or just a human being at the receiving end of heart-rending emails—he examines the pitfalls of leadership and the challenges for the professionals who work with senior executives in today’s AI-focused world. He points out why leaders can derail, and what steps they can take to prevent this from happening. Ultimately, this book encourages you to “Know yourself,” but makes no bones about the challenge it represents. Understanding our “inner theatre” will always be an uphill struggle. Kets de Vries points out why deep dives into our inner world are always fraught with many anxieties. Included in the many subjects covered by the author are the loneliness of command, the management of disappointment, the destructive role of greed, the impact of stubbornness, the role of storytelling, the importance of wellness, and the role of corporate culture. In addition, the book addresses the important topic of how to create great teams and best places to work. Furthermore, the book touches on endings– the ending of our career and the growing realization of the inevitable ending of our life. As time grows short, Kets de Vries emphasizes that we have no time to lose in dealing with our anxieties, regrets, and the things we spend much of our life determined not to see. Taking a deep dive into self-knowledge requires courage and support, and he is here to guide you through it. Table of Contents1 The Rot at the Top2 A Leadership Laboratory3 The Clinical Paradigm4 An Existential Dive5 The Self-Actualizing Equation6 The Power of Storytelling7 “Rewriting” Stories8 Our Inner Theater9 Caveat Emptor10 The “Freudian” Trajectory11 The Rollercoaster Ride of Change12 The Whisperer’s Dance13 Creating “Aha!” Experiences14 Are You a Prisoner of Optical Illusions?15 The Loneliness of Command16 The Icarus Syndrome17 How Greedy Are You?18 Don’t Regret Regrets19 Managing Disappointment20 A-Players or B-Players?21 How Close-Minded Are You?22 Whatever It Is, I’m Against It23 Living in the “I” world24 Are You Attracted to a Cult?25 Do You Have a Corporate Culture—or a Corporate Cult?26 Creating Best Places to Work27 Can Organizations Provide Wellness?28 Old Age Is Not for Sissies
£26.59
McGraw-Hill Education Unfear Transform Your Organization to Create
Book SynopsisTwo top experts on high-performing organizations show you how to reframe yourâand your employeesâârelationship with fear and anxiety to create a learning culture of engaged workers at the top of their game.Fear and uncertainty have been undermining performance and well-being in the workplace for as long as we have had workplaces. Hereâs a little-known fact of business: mismanaged fear is responsible for almost all of the dysfunction that most organizations experience. While fear can drive short-term results, it does so at the cost of high employee burnout and turnover. It also undermines long-term business performance. But we canât eradicate it entirely; it is inherent to the human condition. Winning organizations arenât fear-free; they know how to reframe fear into opportunities for learning and growth. They create resilient cultures of unfear.In this timely and essential guide, McKinsey alumni Gaurav Bhatnagar and Mark Minukas show leaders:
£18.69
Cornerstone Getting Past No
Book SynopsisRoger Fisher is the Samuel Williston Professor Emeritus of Law, director of the Harvard Negotiation Project, and the founder of two consulting organisations devoted to strategic advice and negotiation training.William Ury is Associate Director of the Programme on Negotiation at Harvard Law School and is an internationally known specialist in negotiation.
£10.44
McGraw-Hill Education - Europe The McKinsey Engagement A Powerful Toolkit For
Book SynopsisThe third volume in the internationally bestselling McKinsey Trilogy, The McKinsey Engagement is an action guide to realizing the consistently high level of business solutions achieved by the experts at the worldâs most respected consultingfirms.Former consultant Dr. Paul Friga distills the guiding principles first presented in the bestselling The McKinsey Way and the tested-in-the-trenches methodologies outlined in The McKinsey Mind, and combines them with many of the principles and procedures implemented by the military and other organizations. The result is nothing less than the business equivalent of a Special Forces Field Manual.True to its stated goal of arming consultants and corporate problem solvers with a blueprint for achieving consistently phenomenal results, The McKinsey Engagement is short on theory and long on action. Each chapter focuses on one element in the celebrated TEAM FOCUS problem-solving model and features a cTable of ContentsTOC N/A
£23.39
Pearson Education Little Book of Big Management Questions The
Book SynopsisJames McGrath worked as an accountant and senior manager in industry, local government and as a self-employed management consultant before becoming Course Director for the MA in Education and Professional Development at the City of Birmingham University.Trade Review ‘An essential guide to help managers do their absolute best.’ John Elbro ACIOB, Managing Director, UK Service Lifts Ltd ‘This is a book that every ambitious manager will findvery useful.’ Darren Hughes, Managing Director, PP Screeds & Drywall Ltd Table of Contents Section 1: Managing yourself Introduction Q1 What’s my management style? Q2 Do I manage or lead people? Q3 What power do I have and how can I use it? Q4 How can I work smarter, not harder, and become more productive? Q5 Is it ever ok to rely on gut instinct? Q6 How do I become better at receiving negative feedback? Q7 Looking at what I do which stuff adds the most value? Q8 How can I manage my boss and get away with it? Q9 How do I deliver a really effective presentation? Q10 How can I make meetings more productive? Q11 How can I get everyone to contribute/speak at meetings? Q12 How do I delegate effectively? Q13 How do I make better decisions? Q14 How do I project a professional image? Q15 How do I manage my career and prepare myself for promotion? Section 2: Managing staff Introduction Q16 How do I win the recruitment lottery and constantly select the right people? Q17 How much should I know about the day to day work of my staff? Q18 How can I increase my team’s productivity? Q19 How can I use staff training and development to improve performance? Q20 How can I stamp out recurring problems? Q21 How can I motivate staff? Q22 How do my staff perceive their relationship with management? Q23 How can I reward staff when the budget is tight? Q24 How can I handle conflict between members of staff? Q25 How can I give negative feedback to a member of staff without demotivating them? Q26 How can I get my team and myself noticed by the people that matter? Q27 How can I turn around an underperforming group of staff? Q28 What should I be doing at each stage of the change process? Q29 How do I deal with those people who oppose change? Q30 How do I set targets for myself and staff? Section 3: Managing projects Introduction Q31 What are the three rules of project management? Q32 What am I supposed to do as project leader? Q33 Who do I need in my project team to be successful? Q34 How do I build team spirit? Q35 How do I plan a project and set milestones? Q36 How do I calculate the length of the project? Q37 How can I minimise the risks associated with my project? Q38 How can I deliver the most valuable parts of the project ahead of schedule? Q39 How do I keep the project on time and under budget? Q40 How do I improve my team’s effectiveness? Q41 How do I deal with requests from management to amend the project after it’s started? Q42 What can I do if the project starts to go wrong? Q43 How can I pass on what I’ve learnt to other project managers? Section 4: Navigating the wider organisation Introduction Q44 Where do I find an organisation chart that shows how things really work? Q45 What is the organisation’s culture and does it suit me? Q46 How d
£13.49
McGraw-Hill Education Entrepreneur to Millionaire How to Build a Highly
Book SynopsisAre you ready to create serious wealth from your business for you and your employees?If youâre like most driven entrepreneurs and business leaders, you are either starting, or running a company that is barely scratching the surface of its growth and profit potential. How do you find the hidden âœcash in the wallsâ and make the leap from ordinary business outcomes to retire-tomorrow, profit-rich results?Americaâs Revenue Growth Architect Kent Billingsley has developed a proven methodology that has helped thousands of entrepreneurs and employees become millionaires or multimillionaires by radically changing the way they approach business growth. This methodology is repeatable, predictable, and scalableâand has been rigorously tested in startups and billion-dollar firms alike.In the paradigm-shifting guide Entrepreneur to Millionaire, Billingsley shows you how to double or triple sales, revenue, and profits through a four-phase processâRevenue
£18.89
Penguin Putnam Inc Profit First
Book Synopsis
£999.99
John Wiley and Sons Ltd Accounting Ethics
Book SynopsisA trusted resource on the complex ethical questions that define the accounting professionAn accountant's practice depends on making difficult decisions. To achieve the best results, individual accountants and accounting firms need a clear understanding of the ethical duties and decision-making involved in the four major functions of modern accountingauditing, management accounting, tax accounting, and consultingas well as a strong sense of ethical conduct to guide the certification and validation of reliable financial records. Now in its third edition, Accounting Ethics is a thorough and engaging exploration of the ethical issues that accountants encounter in their professional lives. Since the publication of the first edition in 2002, Accounting Ethics has become an indispensable resource for accounting courses and certification programs worldwide, known for its focus on real-world application, practical advice, reader-friendly guidance, and Table of ContentsPreface to the Third Edition vii Introduction to Accounting Ethics 1 1 The Nature of Accounting and the Chief Ethical Difficulty:True Disclosure 9 2 Ethical Behavior in Accounting: What is Ethics? 35 3 Ethical Behavior in Accounting: Ethical Theory 57 4 Accounting as a Profession: Characteristics of a Profession 75 5 Accounting Codes of Conduct 83 6 The Rules of the Code of Conduct 103 7 The Auditing Function 129 8 The Ethics of Managerial Accounting 157 9 The Ethics of Tax Accounting 177 10 Ethics Applied to the Accounting Firm 197 Appendix A: Summary of Sarbanes–Oxley Act of 2002 219 Appendix B: IMA Statement of Ethical Professional Practice 231 Index 235
£24.65
McGraw-Hill Education The McKinsey Edge Success Principles from the
Book SynopsisWHAT DOES IT TAKE TO BE A GREAT LEADER?The ultimate guide to managing your careerâat every level, through every transitionâThe McKinsey Edge culls the best practices of an exclusive group of executives and consultants from McKinsey & Company, the legendary consulting firm that services eighty percent of the worldâs largest corporations. Drawing on his time as an Engagement Manager with McKinsey, Hattori presents rigorously selected, battle-tested tips that will give you the edge you need to up your game, raise your profile, and take your career to the next levelâusing a proven four-step program: Learn more effective ways to get ahead by making multiple self-improvements. Strengthen your skills of communication, connection, and understanding to influence your team and other stakeholders. Increase your productivity and performance using tools that work best for your specific environment. Push yourself further to focusTable of ContentsAcknowledgments xiIntroduction 1 CHAPTER ONE: Building the Better Self 9Get Ahead 10Principle 1 Focus on What Really Matters 11Principle 2 Start with the Hard Stuff in the Morning 15Principle 3 Catch Small Signals and Make a Difference 18Principle 4 Have a 30- Second Answer to Everything 20Principle 5 Frontload Your Project 22Principle 6 Create the Right End Output Image 27Hang Tight 31Principle 7 Smile When You Are Under Stress 32Principle 8 Go Beyond Your Self- Perceived Limit 34Principle 9 Always Imagine the Worst- Case Scenario 37Principle 10 Start Following Up 40Principle 11 Push Back with Less Emotion 42Multiple Reflections 47Principle 12 Be Flexible on the Perception of Your Passion 48Principle 13 “What Would Marvin Do?” Find Your Role Models 51Principle 14 Know What Gives You the Most Energy in Your Day 54Principle 15 Go Jogging to Smell the Flowers 57Principle 16 Create a Commitment Plan 59 Chapter Two: Growing with Others 63Communication 64Principle 17 Always Memorize the First Three Sentences of a Presentation 65Principle 18 Communicate Using Fewer Words 67Principle 19 Pause Three Seconds Before Answering Difficult Questions 69Principle 20 Question More and Talk Less 72Principle 21 Turn No into Yes 75Principle 22 Don’t Show Half- Baked Output 77Connection 79Principle 23 Instantly Find a Connection in the Room 80Principle 24 Be a Giver, Not a Receiver 81Principle 25 Find the Best Intent in People 83Principle 26 Learn Team Members’ Defining Moments and Personal Sides 85Principle 27 Think of Everyone as a Helpful Individual, Not a “Resource” 88Principle 28 Go Out for a Meal with Interesting People Every Week 90Understanding 93Principle 29 Consciously Gauge Your People 94Principle 30 Assign Team Members Meaningful Tasks 96Principle 31 Create Followership Through Deliberate On- the- Job Coaching 98Principle 32 Deliver Feedback Using Positive Criticism 100Principle 33 Please Your Assistants and Support Staff 102 Chapter Three: Excelling in Process Management 105Productivity Themes and Enablers 106Principle 34 Always Prepare an Agenda Before Meetings 107Principle 35 Create “Four Boxes” To Dos 109Principle 36 Focus on Outcomes Not Activities 111Principle 37 Know Your Meeting Modes in Advance 114Principle 38 Proactively Manage E- mail Communication Using the 5D Rules 117Principle 39 Speak Up as Early as Possible 119Principle 40 Create a Minimalist Presentation Tool Kit 122Principle 41 Create an Easy- to- Use Template for Updates 127 Chapter Four: Going the Extra Mile 131The Challenge to Achieve Lasting Growth 132Principle 42 Give Away Knowledge and Tools Unsparingly 133Principle 43 Get Rid of Your Physical Barriers 136Principle 44 Ask the Second Order Questions 138Principle 45 Learn to Write Fewer Notes 141Principle 46 Prepare to Renew Your Life 143Principle 47 Create Your Own “Profile” as a Leader 146 Chapter Five: Become a Thinker and a Writer 149Thinking Sets Leaders Apart 149Marvin Bower on the Value of Writing 151 Appendix I: McKinsey Structure 153Notes 157Index 161
£20.89
McGraw-Hill Education - Europe Perfect Phrases for Dealing with Difficult People
Book SynopsisPerfect Phrases for the Right Situation, Every TimeWhether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
£9.99
McGraw-Hill Education - Europe Fibonacci Trading How to Master the Time and
Book SynopsisMade famous by the Italian mathematician Leonardo De Pisa, the Fibonacci number series holds a Golden Ratio that is universally found in nature and used by architects, plastic surgeons, and many others to achieve âœperfectâ aesthetic proportions. Now, in this groundbreaking guide, noted technical trading advisor Carolyn Boroden shows you how Fibonacci pattern studies can be used as an extremely effective method for achieving greater profitability in stocks, futures, and Forex markets.Fibonacci Trading provides a one-stop resource of reliable tools and clear explanations for both identifying and taking advantage of the trade setups naturally occurring in the markets that will enable you to reach the highest rate of profitable trades. Inside, you'll find a unique trading methodology based on Fibonacci ratios, and the author's personal experience analyzing and setting up the markets in real time, which makes this practical volume invaluable to the self-directed investor.<Table of Contents 1. Introduction to Fibonacci Numbers and Ratios 2. Fibonacci on the Price Axis of the Market 3. Fibonacci on the Time Axis of the Market 4. Triggers and Indicators 5. Trading Plan
£70.54
McGraw-Hill Education - Europe Dual Momentum Investing An Innovative Strategy
Book SynopsisThe strategy that consistently gets high returns with low risk--because it knows when to adaptAfter examining more than two hundred years of data across dozens of markets and asset classes, the conclusion is clear: Momentum continually outperforms. However, most mainstream investors haven't had a way to fully discover and implement the benefits of momentum investing . . . until now! Whether you're an independent investor, investment professional, or money manager, Dual Momentum Investing enables you to consistently profit on major changes in relative strength and market trend.Based on the award-winning work of Gary Antonacci, an expert in modern portfolio theory and optimization, this groundbreaking guide presents an easy-to-understand, straightforward model that transforms momentum concepts into an actionable investing strategy called Global Equity Momentum (GEM). By combining relative-strength momentumand absolute momentum, this proven methodology lets you tTable of ContentsForeword by Wesley R. Gray, PhD viiAcknowledgments xiPreface xiiiCHAPTER 1 World’s First Index Fund 1CHAPTER 2 What Goes Up . . . Stays Up 13CHAPTER 3 Modern Portfolio Theory Principles and Practices 25CHAPTER 4 Rational and Not-So-Rational Explanations of Momentum 35CHAPTER 5 Asset Selection: The Good, the Bad, and the Ugly 45CHAPTER 6 Smart Beta and Other Urban Legends 71CHAPTER 7 Measuring and Managing Risk 83CHAPTER 8 Global Equities Momentum 93CHAPTER 9 Mo’ Better Momentum 115CHAPTER 10 Final Thoughts 135APPENDIX A Global Equity Momentum Monthly Results 143APPENDIX B Absolute Momentum: A Simple Rule-Based Strategy and Universal Trend-Following Overlay 145Notes 173Glossary 183Bibliography 193Recommended Reading 207Index 209
£46.39
John Wiley & Sons Inc The Aig Story Website
Book SynopsisSelected as one of Motley Fool's "5 Great Books You Should Read" In The AIG Story , the company's long-term CEO Hank Greenberg (1967 to 2005) and GW professor and corporate governance expert Lawrence Cunningham chronicle the origins of the company and its relentless pioneering of open markets everywhere in the world.Trade Review“Summing Up: Recommended. General readers; all levels of undergraduate students; professionals.” (Choice, 1 August 2013) "Did the U.S. government break the law when it seized control of American International Group during the financial crisis of 2008? In 'The AIG Story,' the man who built the giant insurer says that the answer is yes and explains his reasoning. Former AIG chief executive Maurice R. 'Hank' Greenberg—along with his co-author, Lawrence A. Cunningham—also offers a fascinating company history and an account of how, after Mr. Greenberg's ouster in 2005, AIG made the disastrous mortgage bets that drove it into the arms of the feds." (The Wall Street Journal) "[A] strong, fast-moving and well-crafted book...In effect, there are two stories here, both well told: the first, the story of a man who dreamed the American dream and realized it through drive, determination, and adherence to principle; and the second, the story of what seems to be an evolving model, with government officials, always for political reasons, exercising what increasingly approaches operational control over American business. It’s to the great credit of Greenberg that he's never accepted the validity of the second and has devoted his life and great energies to keeping the first alive and well." (The National Interest) "The early chapters of 'The AIG Story' trace the acquisition of its U.S. units and international expansion, and offer interesting anecdotes. The book also paints a clear picture of the hard-driving, profit-centered corporate culture Mr. Greenberg famously fostered at AIG." (Business Insurance) "The AIG Story is well documented, telling of how the company virtually collapsed and Greenberg was pushed out of leadership. The book has much information to share with financial leaders to help grow a business and to protect the identity of a company during periods of economic downturns."—ABA Banking Journal "The only first-hand account of AIG's rise and near destruction, this book is a compelling chronicle of one of the great business success stories of the twentieth century as well as a history of the evolution of global capitalism over the past six decades."—Continuity Risk & InsuranceTable of ContentsChairman’s Note xi Preface xiii Acknowledgments xxi Part One Chapter 1 Independence 3 Chapter 2 Innovation 19 Chapter 3 Succession 31 Chapter 4 Vision and Culture 43 Chapter 5 The Internationalist 53 Chapter 6 Raising the Iron Curtain 63 Chapter 7 Opening Trade in Services 79 Chapter 8 Reopening China 95 Chapter 9 The Life Business 111 Chapter 10 The Domestic Front 125 Chapter 11 Investments 139 Chapter 12 Governance 149 Part Two Interlude 167 Chapter 13 Hostile Change 171 Chapter 14 Restating History 189 Chapter 15 Civil War 203 Chapter 16 Saving the Starr Foundation 213 Chapter 17 Chaos 223 Chapter 18 Nationalization 243 Epilogue 261 Notes 265 About the Companion Web Site 309 About the Authors 311 Index 313
£20.40
John Wiley & Sons Inc The Social Media Bible
Book SynopsisThe go-to guide to social media skills, now in an updated and revised Third Edition The Social Media Bible is comprehensive 700-plus page social media resource that will teach corporate, small business, and non-profit marketers strategies for using social media to reach their desired audiences with power messages and efficiency.Table of ContentsAcknowledgments vii Introduction xi Part I Tactics and Tools Chapter 1 What Is Social Media? 3 Chapter 2 Say Hello to Social Networking 25 Chapter 3 It’s Not Your Father’s E-Mail 61 Chapter 4 The World of Web Pages 85 Chapter 5 The Internet Forum 117 Chapter 6 The Ubiquitous Blog 141 Chapter 7 The Wisdom of the Wiki 167 Chapter 8 A Picture Is Worth a Thousand Words (Photo Sharing) 187 Chapter 9 Talking about the Podcast (Audio Create) 207 Chapter 10 Got Audio? (Audio Sharing) 233 Chapter 11 Watch Out for Vlogs (Video Create) 253 Chapter 12 Got Video? (Video Sharing) 273 Chapter 13 Thumbs Up for Microblogging 289 Chapter 14 Live from Anywhere—It’s Livecasting 317 Chapter 15 Virtual Worlds—Real Impact 339 Chapter 16 Gaming the System: Virtual Gaming 371 Chapter 17 RSS—Really Simple Syndication Made Simple 397 Chapter 18 Spotlight on Search (Search Engine Optimization) 411 Chapter 19 Marketing Yourself (Search Engine Marketing) 441 Chapter 20 The Formidable Fourth Screen (Mobile) 457 Chapter 21 Let the Conversation Begin (Interpersonal) 487 Part II Strategy: The Five Steps to Social Media Success Chapter 22 Analyze Your Existing Media 539 Chapter 23 The Social Media Trinity 551 Chapter 24 Integrate Strategies 565 Chapter 25 Identify Resources 577 Chapter 26 Implement and Measurement 589 Index 601
£21.25
Oxford University Press The Oxford Handbook of Public Policy Oxford
Book SynopsisOxford Handbooks of Political Science are the essential guide to the state of political science today. With engaging contributions from 55 major international scholars, the Oxford Handbook of Public Policy provides the key point of reference for anyone working in public policy and beyond.Trade ReviewSpanning all of the major substantive areas and approaches in modern political science, this blockbuster set is a must-have for scholars and students alike. Each volume is crafted by a distinguished set of editors who have assembled critical, comprehensive, essays to survey accumulated knowledge and emerging issues in the study of politics. These volumes will help to shape the discipline for many years to come. * Theda Skocpol, Victor S. Thomas Professor of Government and Sociology, and Dean of the Graduate School of Arts and Sciences, Harvard University *Judging from the editors, contributors, and topics covered, the forthcoming Oxford Handbooks of Political Science will be a landmark series...This is a series that not only university libraries, but more specialized social science and political science libraries, will want to have on their shelves * Robert O. Keohane, Professor of International Affairs, Princeton University *This extraordinary series offers 'state of the art' assessments that instruct, engage, and provoke. Both synoptic and directive, the fine essays across these superbly edited volumes reflect the ambitions and diversity of political science. No one who is immersed in the discipline's controversies and possibilities should miss the intellectual stimulation and critical appraisal these works so powerfully provide. * Ira Katznelson, Ruggles Professor of Political Science and History, Columbia University *Under the general editorship of Robert E. Goodin, a large group of intellectually attractive authors has charted the entire field of political science in an unbiased multi-paradigmatic way. Minerva's owl would make a nice logo for this monumental collective work of the Oxford Handbooks: what moves us forward is looking back at what we know. * Claus Offe, Professor of Political Science, Hertie School of Governance, Berlin and Institute for Social Science, Humboldt University, Berlin. *a treasure-trove of useful informationGet this Handbook and its companion volumes...You will find it very thought-provoking! * Energy Bar Association Update *Table of ContentsPART 1. INTRODUCTION; PART II. INSTITUTIONAL AND HISTORICAL BACKGROUND; PART III. MODES OF POLICY ANALYSIS; PART IV. PRODUCING PUBLIC POLICY; PART V. INSTRUMENTS OF POLICY; PART VI. CONSTRAINTS ON PUBLIC POLICY; PART VII. POLICY INTERVENTION: STYLES AND RATIONALES; PART VIII. COMMENDING AND EVALUATING PUBLIC POLICIES; IX. PUBLIC POLICY, OLD AND NEW
£33.24
LID Publishing The Smart Marketing Book PB
Book SynopsisThis book is a concise guide to all aspects of modern marketing. It is designed for new marketers wanting to build their understanding quickly and for seasoned professionals looking to fill gaps in their knowledge. With crystal clear explanations of marketing concepts, ingenious frameworks and charming illustrations throughout, The Smart Marketing Book has become the indispensable handbook for anyone seeking to understand the secrets of great marketing and how to apply the latest thinking to drive business success.
£8.99
Harvard University Press The Functions of the Executive Thirtieth
Book SynopsisMost of Barnard’s career was spent in executive practice. A Mount Hermon and Harvard education, cut off short of the bachelor’s degree, was followed by nearly 40 years in AT&T. His association with Elton Mayo and the latter's colleagues at the Harvard Business School had an important bearing on his most original ideas.Trade ReviewFrom the ranks of the country’s leading executives comes a major contribution to the understanding of our society… The author presents an analysis of the nature of business organizations and the functions of executives in them. He has been able to stand apart from the minutiae of his everyday experiences and to view them as part of the orderly functioning of the organization as a whole… The work has important implications, for it points the way to the development of more effective co-operative systems and at the same time to the development and communication of the executive techniques essential to such systems. * The American Journal of Sociology *One of the contemporary classics on administration. It has contributed a great deal to organization theory. Often quoted, it is a basic work by a successful executive. * Business Management *Mr. Barnard has made a masterly contribution in his realistic treatment of such topics as informal organization, incentives, and the moral aspects of leadership. * Harvard Business Review *Table of ContentsPart I Preliminary Considerations Concerning Cooperative Systems I. Introduction
£27.86
Columbia University Press Learn or Die
Book SynopsisIn Learn or Die, Edward D. Hess combines recent advances in neuroscience, psychology, behavioral economics, and education with key research on high-performance businesses to create an actionable blueprint for becoming a leading-edge learning organization.Trade ReviewAs digital technologies race ahead there is a growing need for creativity and innovation. But how can we build organizations that foster the highest levels of creativity and innovation? Learn or Die is a blueprint for creating such organizations. -- Erik Brynjolffson, Co-author, The Second Machine AgeIn Learn or Die Ed Hess knits an impressive fabric of insights from widely disparate strands of thought, experience, research, and real cases. Hess harnesses new evidence to challenge old nostrums. Practical and provocative, this book ranges across vital issues such as learning, innovation, team-building, and leadership. Read this book and prosper; read it before your competitor gets to it. -- Robert Bruner, Dean, Darden School of BusinessThis book does a beautiful job bringing together the most important ideas in organizational learning, established by academics and practitioners over the past thirty years or more, into one place. -- Amy C. Edmondson, Novartis Professor of Leadership and Management, Harvard Business SchoolAn excellent book. In Learn or Die, Edward D. Hess captures a central element to enhancing and sustaining success as a business organization or as one of its leaders—being a high-performance learning organization. This book is a thought-provoking study of the technological advances making this need ever more relevant and provides a comprehensive roadmap of the culture, leadership, employee learning behaviors, HR policies and other organizational processes necessary to build and lead such an organization. -- Roger Carlile, Executive Vice President and CFO, FTI ConsultingLearn or Die is a thoughtful and easy-to-read synthesis of the leading thinking on organizational and individual learning. Not only does Hess neatly summarizes what a savvy business person needs to know, but he also provides practical suggestions that will allow the reader to take action. This book contains essential lessons on an important topic—I highly recommend it. -- Joe Timko, chief strategy officer, ADPLearn or Die is a tremendous look into the requirements of high performance individual and team learning. Ed Hess does a masterful job of conveying that learning happens best in a humanistic work environment, enabled by leaders who in reality are great coaches striving to serve others. Learn or Die will help anyone who wants to improve themselves—it changes the game. -- Sam Presti, executive vice president and general manager of Oklahoma City ThunderThe smart money is on innovation, which depends on personal and group learning. Ed Hess combines a tour d'horizon of what is known about individual learning and about conducive environments for organizational learning with fascinating case studies of companies who use learning to win. Any leader who needs to encourage innovation will find information and reflections that will be both humbling and inspiring. -- Michael Balay, head of global strategy, Cargill, Inc.Learn or Die in a masterful manner makes it clear that consistent business growth can only be achieved through learning—there is no other way—and that the pace of business change today requires a scientific approach to building a high performance learning organization. For those responsible for leading, Learn or Die should be mandatory reading. -- Terry S. Brown, chairman and chief executive officer, Edens Investment TrustLearn or Die allows the reader to not only to visualize the future, but also, and more importantly, to create the future by unleashing the power and potential of building a learning organization. It has been demonstrated that strategies, systems and processes can be copied by others, yet a company's people, and the way they learn, are true differentiators. Ed Hess captures the essence of a high performing organization and shares his "secret sauce" through an actionable blueprint for becoming a leading-edge learner and creating a high performing organization. -- Jeffrey S. Shuman, senior vice president and chief human resources officer, Quest DiagnosticsEd Hess is doing some of the most interesting and important work in management today and his newest book, Learn or Die, is already my personal favorite. This book is characteristic of all of Ed's work—providing wise but straight-forward and pragmatic advice on finding the right people, creating the right environment and installing the right processes to embed learning. In a globalizing world, where adapting to and learning from difference is likely to be the most critical source of competitive advantage, Learn or Die is a must read for any manager interested in solid, research-based advice on how to survive the increasingly unpredictable, chaotic world we live in. -- Jeanne Liedtka, coauthor of Solving Problems with Design ThinkingTo achieve and sustain real business success in the 21st century—individual and organizational—you need to understand and leverage the new science of learning. Fortunately, there's "Learn or Die" by Ed Hess, who explains the "why" and "how" better than anybody. This deeply informed, yet practical book provides the new road map for a better "you" and a better company. Read or miss out. -- Andy Fleming, CEO, Way to Grow, Inc.Learn or Die makes a compelling case for the need to create high-performance, human-oriented learning organizations—and for the remarkable degree to which we are all capable of succeeding as leaders by following a path of ongoing, integrative learning. Combining fascinating behavioral research, actionable advice, and superb analysis of real-world business examples, Ed Hess has crafted essential reading for those seeking to prepare their organizations—and themselves—to thrive in a global marketplace characterized by rapid change, fierce competition, and a desperate need for leadership based on principles that are smart, sustainable, and, above all, humane. -- Ming-Jer Chen, former president, Academy of ManagementI read Learn or Die and found myself intrigued and frankly, a little uncomfortable. So I read it a second time and found that it made me rethink many aspects of my own management style and the guidance I provide our portfolio companies.What hit me like a ton of bricks from Ed's research was the realization that the current approach based on traditional management techniques and performance metrics was unlikely to be both effective and sustainable in the rapidly changing, Darwinian world of venture capital investing and technology innovation. His vision of the learning systems and cultural commitments that define a truly high performance organization is a must read for any business that wants to prepare itself to meet the challenges and succeed in todays business environment—before its too late. -- Frank H. Foster, managing partner, Draper Fisher Jurvetson Frontier and the Gideon Hixon FundThis is by far the best book I've read on the subject of learning. -- Shane Parrish * Farnam Street Weekly *Learn or Die is a book everyone who is serious about learning and growth - personally or organizationally - should read. If you thought you were serious about it, Learn or Die will take you to a whole new level with tools, case studies, and insights that will challenge your commitment to learning. * Leadership Now *A must-read for learning professionals. * TD: Talent Development Magazine *Hess does the great service of examining the processes of both organizational and individual learning.... [He] conducts a dialogue with readers that is refreshingly unobscured by jargon and cant.... How refreshing it is to have a serious discussion of these important issues. Bravo! * Choice *Table of ContentsAcknowledgmentsPart I: The Science of Learning1. Learn or Die: Building a High-Performance Learning Organization2. Learning: How Our Mind Works3. Emotions: The Myth of Rationality4. Learning: The Right People5. Creating a Learning Environment6. Learning Conversations7. Critical Thinking Tools8. A Conversation with Dr. Gary KleinPart II: Building a Learning Organization9. Bridgewater Associates, LP: Building a Learning "Machine"10. Intuit, Inc.: "It's Time to Bury Caesar"11. United Parcel Services, Inc.: Being "Constructively Dissatisfied"EpilogueNotesBibliographyIndex
£15.19
BenBella Books The EOS Life: How to Live Your Ideal
Book SynopsisDo what you love—with people you love. Make a huge difference. Get compensated accordingly. And still have time for other passions.The EOS Life will help you to discover, clarify, and customize the life you want to live: one where you do what you love every day, with the people you love doing it with—while at the same time making a huge difference and impact, getting compensated very well for doing it, and still having plenty of time to pursue other passions, hobbies, and interests that energize you. From Gino Wickman, creator of the Traction Library, TheEOS Life will give you practical, real-world, time-tested tools and insights to maximize your productivity, vitality, happiness, and work-life balance. This book is a must-read for all entrepreneurs and their leadership team members interested in living their ideal life.
£20.69
McGraw-Hill Education Zero to IPO Over 1 Trillion of Actionable Advice
Book SynopsisWALL STREET JOURNAL BESTSELLERFrom the cofounder of a $40 billion software company comes an invaluable guide packed with $1 trillion worth of advice from some of the worldâs most successful and recognizable entrepreneurs.Over the past 20 years, first as an early employee at Salesforce and later as a cofounder of Okta (a publicly traded software company now valued at over $40 billion), Frederic Kerrest has met the most successful entrepreneurs and investors in Silicon Valley and beyond. Heâs discussed every angle of entrepreneurship with themâwhat works, what doesnât, and what to do when things get roughâand heâs taken notes. The result is this unmatched blueprint for building and growing a business, drawn from his own experience as well as that of his fellow visionaries and business leaders, who have collectively built over $1 trillion worth of wealth for themselves and their investors. They include Marc Andreessen and Ben Horo
£19.79
Pearson Education Simply Managing
Book SynopsisHenry Mintzberg is Cleghorn Professor of Management Studies at McGill University in Montreal, Canada. He has served as President of the Strategic Management Society, is an elected Fellow of the Royal Society of Canada (the first from a management faculty), and has been named an Officer of the Order of Canada. Mintzberg is the author of 15 books, including Managing, Strategy Safari, Strategy Bites Back, Managers not MBAs, Mintzberg on Management, and Why I Hate the Flying Circus. For more information, visit www.mintzberg.org.
£14.24
John Wiley & Sons Inc A B Testing
Book SynopsisHow Your Business Can Use the Science That Helped Win the White House The average conversion ratethe rate at which visitors convert into customersacross the web is only 2%. That means it''s likely that 98% of visitors to your website won''t end up converting into customers. What''s the solution? A/B testing. A/B testing is the simple idea of showing several different versions of a web page to live traffic, and then measuring the effect each version has on visitors. Using A/B testing, companies can improve the effectiveness of their marketing and user experience and, in doing so, can sometimes double or triple their conversion rates. Testing has been fundamental in driving the success of Google, Amazon, Netflix, and other top tech companies. Even Barack Obama and Mitt Romney had dedicated teams A/B testing their campaign websites during the 2012 Presidential race. In the past, marketing teams were unable to unleash the power of A/B testing because iTable of ContentsChapter 1 How A/B Testing Helped Win the White House—Twice 1 PART I LESSONS LEARNED FROM 200,000 A/B TESTS (AND COUNTING) 13 Chapter 2 What to Test 17 Chapter 3 Seek the Global Maximum 33 Chapter 4 Less Is More: Reduce Choices 47 Chapter 5 Words Matter: Focus on Your Call to Action 59 Chapter 6 Fail Fast and Learn 71 PART II IMPLEMENTING A/B TESTING: PLAY-BY-PLAY GUIDE 83 Chapter 7 Choose the Solution That's Right for Your Organization 87 Chapter 8 The Cure for the HiPPO Syndrome 99 Chapter 9 The A/B Testing Dream Team 109 Chapter 10 Iterate, Iterate, Iterate 119 PART III ADVANCED TOPICS IN A/B TESTING 131 Chapter 11 How A/B Tests Can Go Awry 135 Chapter 12 Beyond the Page: Non-Website A/B Testing 143 Chapter 13 Personalize, Personalize, Personalize 155 Conclusion 165 Appendix 1: 60 Things to A/B Test 167 Appendix 2: Metrics and the Statistics behind A/B Testing 179 Acknowledgments 195 Index 197
£22.95
John Wiley & Sons Inc The Awakening Course
Book SynopsisThe complete mind, body, and spiritual transformation based on a highly successful coursenow in paperback! The Awakening Course is Joe Vitale''s most recent breakthrough program explaining the four stages of awakening. This thought-provoking book builds on everything Vitale has written and recorded to date, taking you to a whole new level of personal and professional transcendence. This book offers a proven step-by-step approach for finding and achieving your goals and desires through a complete mind, body, and spiritual transformation. Discover new perspectives on money, role models, and the power of your unconscious Re-state complaints into positive life-changing intentions, and turn your fears into a catalyst for success 5 steps for attracting anything or anyone into your life Joe Vitale is the author of the bestselling The Attractor Factor and The Key Let The Awakening Course take yoTable of ContentsAcknowledgments ix Introduction xi CHAPTER 1 What to Expect 1 CHAPTER 2 Stage One: Victimhood 22 CHAPTER 3 Stage Two: Empowerment 44 CHAPTER 4 Stage Three: Surrender 67 CHAPTER 5 Stage Four: Awakening 93 CHAPTER 6 The Awakened Millionaire 113 CHAPTER 7 The Awakened Relationship 149 CHAPTER 8 Bonus Chapter: What Do You Want? 186 CHAPTER 9 Special Bonus Report: Zero Limits Answers 209 Bibliography 216 About the Author 223 Special Miracles Coaching Offer 225 Index 227
£11.69
McGraw-Hill Education The Disney WayHarnessing the Management Secrets
Book SynopsisâœDream, Believe, Dare, Do . . .âThough four simple words, this carefully crafted credo lies at the heart of Walt Disneyâs enviable empire and has led The Walt Disney Company to prosperity for decades. As foremost experts on Disney, authors Bill Capodagli and Lynn Jackson return with an updated and expanded third edition of The Disney Way to show how organizations can incorporate this four-pillared credo to support any business, drive any team, and guide any leader to create immeasurable success.Profiling a new set of diverse organizationsâsuch as TYRA Beauty, Rainbow Babies & Childrenâs Hospital, Ottawa County, Michigan, and Science Center of Iowaâthe authors show how companies of any size, whether an entrepreneurial startup or a Fortune 500, can reach their utmost potential by embracing Walt Disneyâs techniques to create a consumer-centric culture. They provide step-by-step actions on how to: â Give every member of your organizTable of ContentsForeword to the Third Edition, by John Christensen ixPreface to the Third Edition xiChapter 1. Walt’s Way 1DREAMChapter 2. Make Everyone’s Dreams Come True 15BELIEVEChapter 3. You Better Believe It 31Chapter 4. Never a Customer, Always a Guest 53Chapter 5. All for One and One for All 75Chapter 6. Share the Spotlight 101DAREChapter 7. Dare to Dare 125DOChapter 8. Practice, Practice, Practice 143Chapter 9. Make Your Elephant Fly—Plan 163Chapter 10. Capture the Magic with Storyboards 179Chapter 11. Give Details Top Billing 203Chapter 12. Love: The Real Pixie Dust 215PUTTING IT TOGETHERChapter 13. Ottawa County, Michigan: Disney’s Success Credo Transforms County Government 233Chapter 14. Producing a Customer-Centric Culture: An Implementation Strategy 253Epilogue: The Magic Continues 263Acknowledgments 271Index 275About the Authors 287
£21.59
McGraw-Hill Education - Europe Why Am I Still Depressed Recognizing and Managing
Book SynopsisTried everything but still not feeling better?If your depression keeps coming back or is even getting worse, then you may be suffering from bipolar II or âœsoftâ bipolar disorder. Commonly misdiagnosed, these mood disorders are characterized by recurring bouts of depression along with anxiety, irritability, mood swings, sleep problems, or intrusive thoughts.Why Am I Still Depressed? shows you how to identify if you have a nonmanic form of bipolar disorder and how to work with your doctor to safely and effectively treat it.Author James R. Phelps, M.D., gives you the latest tools and knowledge so you can: Understand the Mood Spectrum, a powerful new tool for diagnosis Know all your treatment options, including mood-stabilizing medications and research-tested psychotherapies Examine the potential hazards of taking antidepressant medications Manage your condition with exercise and lifestyle changes Help family and friends wit
£14.24
Watkins Media Limited Lean Out
Book SynopsisIn her powerful debut work Lean Out, acclaimed journalist Dawn Foster unpicks how the purportedly feminist message of Sandberg's book neatly exempts patriarchy, capitalism and business from any responsibility for changing the position of women in contemporary culture. It looks at the rise of a corporate '1% feminism', and at how feminism has been defanged and depoliticised at a time when women have borne the brunt of the financial crash and the gap between rich and poor is widening faster than ever. Surveying business, media, culture and politics, Foster asks whether this 'trickledown' feminism offers any material gain for women collectively, or acts as mere window-dressing PR for the corporations who caused the financial crash. She concludes that 'leaning out' of the corporate model is a more effective way of securing change than leaning in.Trade Review“Rarely does ‘essential reading’ really mean that you urgently need to read a book. But Lean Out is different: the argument that a society that promotes ‘aspiration’ must rely on outliers is just one of its many gems. There is a danger that corporate feminism will enter academia and will not be recognised for the aberration that it is.Lean Out is the antidote. Just 87 pages long, it is well worth the many hours it takes to read and absorb.”- Danny Dorling, Halford Mackinder professor of geography, University of Oxford"A very important, much-needed and well-researched book that isn’t afraid to ask the right questions and demand answers. It is a straight-talking, timely call to arms” - Independent on Sunday "Vigorous…trenchant…a robust critique…it’s conclusion is both inevitable and startling” - Shahidha Bari, Times Higher Education “Excellent…forward-looking” - Sarah Leonard, Bookforum “...much more than just a riposte to the popular business manifesto for women. Fascinating, thought-provoking and at times outrage-inducing, Lean Out elucidates the many ways in which women are being subjugated by corporations and the government, and encourages us to take direct action to address these inequalities.” - Ariane Sherine, Huffington Post
£8.54