Business, Finance & Law Books
Workman Publishing One Small Step Can Change Your Life
Book SynopsisTrade Review"A peaceful and simple way of handling all the difficulties in our lives. You will breathe a sign of relief as you read it!" —Susan Jeffers, Ph.D., author of Feel the Fear and Do It Anyway
£9.49
New Society Publishers The Mediators Handbook
Book SynopsisThe classic resource for effective mediation - now fully updated and expandedThe popular Mediator''s Handbook presents a time-tested, adaptable model for helping people work through conflict. Starting with a new chapter on assessing conflict and bringing people to the table, it explains the process step-by-step, from opening conversations and exploring the situation, through the phases of finding resolution-deciding on topics, reviewing options, and testing agreements. The Toolbox section then details the concepts and skills a mediator needs in order to: Understand the Conflict Support the people Facilitate the process Guide decision-making. The Mediator''s Handbook''s emphasis is on what the mediator can do or say NOW, and on the underlying principles and core methods that can help the mediator make wise choices. Long a popular course textbook for high schools, Table of ContentsPreface Overview What is mediation? A useful tool What makes mediation work? The mediator's role The anatomy of the mediation process The anatomy of a session Process-centered mediation Guiding principles Mediation terms THE PROCESS Getting to the Table Can mediation help this situation? How people find a mediator Voluntary or mandatory? Initial conversations Do they want to participate? Defining the scope Approaching the other parties Should I be the mediator? Pre-mediation agreements and review Choosing a location The Mediation Session Part I: Exploring the Situation Preparing yourself, co-mediators Setting up Opening Opening: Welcome & warm-up Opening: Logistics Opening: Orientation Opening: Participants' role, willingness Listening to Each Perspective The Exchange The Exchange: Facilitating The Exchange: Tasks & flow Clarify information Check out interpretations Listen for their concerns Example + impact Restate their interests Note other relevant interests Encourage empathy and reconciliation Transition to Reaching Resolution Separate Conversations Uses for Separate Conversations Breaking for Separate Conversations Separate Conversations: Template The Mediation Session Part II: Reaching Resolution Reaching Resolution Reaching Resolution: Sequence Topic List Topic List: Why it is crucial Topic List: Drafting Topic List: Wording Midpoint check-in Options Options: Together come up with ideas Options: Gut, interests, workability Options: Reality testing Decisions Decisions: Gut, interests, workability Decisions: Emotions, hesitations Writing the Agreement Writing the Agreement: Specifics Writing the Agreement: Positive framing Closing Afterwards: Wrapping up Multiple sessions THE TOOLBOX Understanding Conflict Disputes & conflicts Metaphors for understanding conflict The conflict core Common effects of conflict The pleasures of conflict When things heat up The way out is through The Conflict Triangle People, Process, Problem Which mode are you in? Supporting the People Supporting the people: Main skills Setting the tone Level of formality, taking notes Confidentiality in practice Giving your full attention Elements of full attention Acknowledging Handling judgmental remarks Protecting From adversarial mode to cooperative mode Avoid this Kettle of Fish Attending to comfort & accessibility Language and hearing difficulties Working with people in all their variety Finding commonalities Scenarios: Emotionally difficult situations 111 Facilitating the Process Facilitating the process Impartial facilitation Structuring the session Structuring the discussion When you can be directive When to consult Keeping on track Crafting questions Crafting questions: Word with care Crafting questions: Spin it positive Crafting questions: Follow up for clarification Kinds of rewording Reflecting back Summarizing Summarizing: Its many uses Working visually When to intervene When to intervene: Stopping the momentum When to intervene: Slowing the process down Is it time to quit? Ending a mediation Scenarios: Facilitation challenges Solving the Problem Participants' starting point: Power & rights Changing the "positions" mindset Interests Layers of interests Why interests matter Finding space for solutions Reframing Checking out (mis)interpretations Lies, perceptions, deceptions Plain description of facts and needs Flip it! ? Outcome-focused interests Tactful wording of interests and topics Summary of interests Topic List examples Eliciting ideas: Brainstorming Eliciting ideas: Opening up possibilities Can mediators suggest options? Visual aids for making decisions Types of resolution "Typical" or "good enough" resolutions What-ifs Fallbacks: Contingencies, uncertainties Step-down agreements: Smaller scope When there's no agreement Final review: Workability Final review: Future Sample agreements Scenarios: problem-solving challenges 173 Going Further Going further Adapting the process Mediating with children & teens Mediating across generations Mediating family conflicts Mediating employee conflicts Participant evaluation Mediator evaluation of a mediation Evaluating yourself The Handbook "soup pot" Authors & contributors Organizational support Index
£999.99
John Wiley & Sons Inc Simply Said
Book SynopsisMaster the art of communication to improve outcomes in any scenario Simply Said is the essential handbook for business communication.Trade ReviewSullivan highlights powerful ways that you can better connect with people. Simply Said is a quick read that will help you improve the quality of your communications and become a more effective leader. - Stephen R. Howe, Jr., US Chairman and Americas Managing Partner, Ernst & Young Effective communication is absolutely critical to successful leadership. Sullivan reminds us that when we re communicating, audiences are listening to hear one thing: what does this mean for me? Simply Said is a candid guide to improve our ability to connect with others, and as a result, improve our impact as communicators and leaders." - Tom Bradley. President of Retail, TD Ameritrade Jay Sullivan s approach to communication and the virtues of this book extend well beyond how to speak and write more clearly. Embedded within is a deeper philosophy of leadership rooted in attentiveness to others that is both appealing and compelling. This book is a valuable resource to those who are, or aspire to be, leaders." - Eduardo M. Penalver. Allan R. Tessler Dean and Professor of Law, Cornell Law School Adhering to the mantra of the Simply Said title, I have just one piece of advice: Read this book! You will learn how to communicate better by focusing less on yourself and more on others. The world would be a much better place if we would all talk less and listen more." - Lorri Freifeld, Editor-in-Chief, Training magazine Simply Said shows us how to communicate effectively by focusing, not on our own perspective, but on the perspective of our audience and their interests. It is clear and engaging, and it is an invaluable guide to anyone who needs to communicate successfully to achieve the goals that matter to them which is all of us. - William M. Treanor, Dean and Professor, Georgetown University Law Center Being an effective communicator is no longer a nice skill for some to have, it is absolutely a required skill for everyone to possess. The ability to truly connect with others is the key to building relationships and improving performance. Simply Said is a must read for anyone who aspires to lead and influence others. - Michael A. Schweitzer, Senior Global Banking Executive From small talk to presentations to leadership, communications are key. Simply Said provides practical advice (or reminders) to ensure your success. Practicing what they preach, it is written in straightforward, simple language that s about you and your success." - Russell Morris, Chief Human Resources Officer, The Conference Board "I wish that everyone would read and absorb the clear and straightforward method of Simply Said: Communicating Better at Work and Beyond. Hours upon hours of time would be saved, we would all be spared speeches and talks that do not get to the point, and we would understand each other so much better! I highly recommend Jay Sullivan's superb techniques." - Matthew Diller, Dean, Paul Fuller Professor of Law, Fordham University School of Law This book is a must-read for anyone looking to improve their communication skills. As an experienced Human Resources executive, I have seen individuals communication skills make (or break) their career. We can all stand to improve the way in which we connect with our audiences pick up this book today! - Susan Lovegren, Senior Vice President of Human Resources, Juniper Networks " Simply Said is a must read! It illustrates how effective communication positively impacts relationships, families and communities. Today's exemplary leaders can learn what works and what doesn't when they communicate." - Lily Woo, Program Director, Columbia Teachers College Jay has helped me to improve my communication by focusing on the audience and simplifying my message. Communicating one s message is the completion of the process and, with my improved communication skills, I find that I am a better strategic thinker and leader. Simply Said is a great resource tool for business and life. - Kevin J. O'Donnell, Chief Executive Officer, President, RenaissanceRe Holdings Ltd. The importance of communications cannot be over-stated. In the development of a strategic assessment of our college, we identified communications as the key area for our attention. Repeatedly, in my work in education and in my roles in other organizations, communication rises to the top as an area requiring improvement. Simply Said is a straightforward and very helpful primer for enhancing communication. The author stresses the importance of being intentional and succinct with the message. What will our listeners hear? What do we want them to remember? The deep experiences of the author resulted in a clear and nuanced presentation of recommendations for enhancing communication. A must read! - Scott Evenbeck, President, Stella and Charles Guttman Community College, CUNY "In my more than 25 years in the business world and as a college professor, communication skills have consistently been the most important enabler for success and the skill that I still practice to this day. This book is the perfect communications 'how to excel' guide for students and provides well-founded approaches and practical applications. This book will be my communications resource guide and I would recommend that all future leaders take the time to learn these skills and invest in their future." - Ken Daly, President, National Grid New York Simply Said: Communicating Better at Work and Beyond delivers a simple message and a powerful method. Reading this accessible book would permit anyone to vanquish the challenge of connecting with audiences large or small. This is essential reading for students, executives, and, generally, for anyone who wants to be understood by others. - David Gautschi, Joseph Keating, S.J. Professor and Dean emeritus, Fordham University Simply Said is an insightful and practical book that methodically outlines the keys to effective communication, and does so crisply and with style. With this book, Jay Sullivan has created a comprehensive resource for systematically enhancing your communication skills. - Stephen P. Hills, Former President, The Washington PostTable of ContentsIntroduction: Focus on Others xi Section One Your Content 1 Chapter 1 What Do You Mean by That? Conveying a Clear Message 3 Chapter 2 Once Upon a Time . . . Telling Engaging Stories 17 Chapter 3 A Place for Everything Organizing Your Content 23 Section Two Your Oral Communication Skills 39 Chapter 4 Stand Up and Stand Out Making the Most of Your Body Language 41 Chapter 5 Are You Just “Waiting to Talk”? Listening to Understand 65 Chapter 6 See It. Save It. Say It. Delivering from Notes and Visuals 87 Chapter 7 What If They Ask You Something You Don’t Know? Responding to Questions 113 Section Three Your Written Communication Skills 125 Chapter 8 Challenge Every Word Editing for Clarity 129 Chapter 9 Form Follows Function Structuring Your Documents 146 Chapter 10 Make It Easy Creating Reader-Friendly Documents 154 Chapter 11 Hit Send with Confidence Writing Emails That Resonate 160 Section Four Your Interactions 171 Chapter 12 It’s a Dialogue, Not a Monologue Conducting Effective Client Meetings 173 Chapter 13 You Can’t Do It All Delegating Successfully 183 Chapter 14 Do You Have a Minute? Sharing Meaningful Feedback 192 Chapter 15 Raise Your Glass Giving Toasts 202 Chapter 16 Pass the Mic Handling Introductions 206 Chapter 17 The Possibilities Are Endless Facilitating Brainstorming Meetings 211 Section Five Your Leadership 217 Chapter 18 Inspire and Influence Leading Others 219 Chapter 19 From Invincibility to Authenticity Showing Vulnerability 231 About Exec|Comm 241 About the Author 243 Acknowledgments 245 Grammar Guidelines for Personal Pronouns 249 Video Resources 253 Index 255 Introduction: Focus on Others xi Section One Your Content 1 Chapter 1 What Do You Mean by That? Conveying a Clear Message 3 Chapter 2 Once Upon a Time . . . Telling Engaging Stories 17 Chapter 3 A Place for Everything Organizing Your Content 23 Section Two Your Oral Communication Skills 39 Chapter 4 Stand Up and Stand Out Making the Most of Your Body Language 41 Chapter 5 Are You Just “Waiting to Talk”? Listening to Understand 65 Chapter 6 See It. Save It. Say It. Delivering from Notes and Visuals 87 Chapter 7 What If They Ask You Something You Don’t Know? Responding to Questions 113 Section Three Your Written Communication Skills 125 Chapter 8 Challenge Every Word Editing for Clarity 129 Chapter 9 Form Follows Function Structuring Your Documents 146 Chapter 10 Make It Easy Creating Reader-Friendly Documents 154 Chapter 11 Hit Send with Confidence Writing Emails That Resonate 160 Section Four Your Interactions 171 Chapter 12 It’s a Dialogue, Not a Monologue Conducting Effective Client Meetings 173 Chapter 13 You Can’t Do It All Delegating Successfully 183 Chapter 14 Do You Have a Minute? Sharing Meaningful Feedback 192 Chapter 15 Raise Your Glass Giving Toasts 202 Chapter 16 Pass the Mic Handling Introductions 206 Chapter 17 The Possibilities Are Endless Facilitating Brainstorming Meetings 211 Section Five Your Leadership 217 Chapter 18 Inspire and Influence Leading Others 219 Chapter 19 From Invincibility to Authenticity Showing Vulnerability 231 About Exec|Comm 241 About the Author 243 Acknowledgments 245 Grammar Guidelines for Personal Pronouns 249 Video Resources 253 Index 255
£16.20
Pearson Education Limited Economics for the IB Diploma
Book Synopsis
£58.00
Pearson Education Limited Horngrens Cost Accounting Global Edition
Book SynopsisTable of Contents1. The Manager and Management Accounting 2. An Introduction to Cost Terms and Purposes 3. Cost–Volume–Profit Analysis 4. Job Costing 5. Activity-Based Costing and Activity-Based Management 6. Master Budget and Responsibility Accounting 7. Flexible Budgets, Direct-Cost Variances, and Management Control 8. Flexible Budgets, Overhead Cost Variances, and Management Control 9. Inventory Costing and Capacity Analysis 10. Determining How Costs Behave 11. Data Analytic Thinking and Prediction 12. Decision Making and Relevant Information 13. Strategy, Balanced Scorecard, and Strategic Profitability Analysis 14. Pricing Decisions and Cost Management 15. Cost Allocation, Customer-Profitability Analysis, and Sales-Variance Analysis 16. Allocation of Support-Department Costs, Common Costs, and Revenues 17. Cost Allocation: Joint Products and Byproducts 18. Process Costing 19. Spoilage, Rework, and Scrap 20. Balanced Scorecard: Quality and Time 21. Inventory Management, Just-in-Time, and Simplified Costing Methods 22. Capital Budgeting and Cost Analysis 23. Management Control Systems, Transfer Pricing, and Multinational Considerations 24. Performance Measurement, Compensation, and Multi-national Considerations
£78.84
Pearson Education Limited Marketing for Hospitality and Tourism Global
Book SynopsisTable of ContentsPART I: UNDERSTANDING THE HOSPITALITY AND TOURISM MARKETING PROCESS Introduction: Marketing for Hospitality and Tourism Service Characteristics of Hospitality and Tourism Marketing The Role of Marketing in Strategic Planning PART II: DEVELOPING HOSPITALITY AND TOURISM MARKETING OPPORTUNITIES AND STRATEGIES The Marketing Environment Marketing Information Systems and Marketing Research Consumer markets and Consumer Buying Behavior Organizational Buyer Behavior of Group Market Market Segmentation, Targeting, and Positioning PART III: DEVELOPING THE HOSPITALITY AND TOURISM MAKRETING MIX Designing and Managing Products Internal marketing Pricing Products: Pricing Considerations, Approaches, and Strategy Distribution Channels Promoting Products: Communication and Promotion Policy and Advertising Promoting Products: Public Relations and Sales Promotion Professional Sales Direct and Online Marketing: Building Customer Relationships PART IV: MANAGING HOSPITALITY AND TOURISM MARKETING Destination Marketing Next Year's Marketing Plan
£61.74
Pearson Education Limited Economics of Money Banking and Financial Markets
Book SynopsisFrederic S. Mishkin is the Alfred Lerner Professor of Banking and Financial Institutions at the Graduate School of Business, Columbia University. He is also a Research Associate at the National Bureau of Economic Research, co-director of the US Monetary Policy Forum, a member of the Squam Lake Working Group on Financial Reform, and past president of the Eastern Economics Association. Professor Mishkin's research focuses on monetary policy and its impact on financial markets and the aggregate economy. He is the author of more than twenty books and has published more than 200 articles in prominent journals. Mishkin is currently an associate editor (member of the editorial board) at six academic journals.Table of ContentsBrief Contents PART I: Introduction Why Study Money, Banking, and Financial Markets? An Overview of the Financial System What Is Money? PART II: Financial Markets The Meaning of Interest Rates The Behavior of Interest Rates The Risk and Term Structure of Interest Rates The Stock Market, the Theory of Rational Expectations, and the Efficient Market Hypothesis PART III: Financial Institutions An Economic Analysis of Financial Structure Banking and the Management of Financial Institutions Economic Analysis of Financial Regulation Banking Industry: Structure and Competition Financial Crises in Advanced Economies Financial Crises in Emerging Market Economies PART IV: Central Banking And The Conduct Of Monetary Policy Central Banks The Money Supply Process Tools of Monetary Policy The Conduct of Monetary Policy: Strategy and Tactics PART V: International Finance and Monetary Policy The Foreign Exchange Market The International Financial System PART VI: Monetary Theory Quantity Theory, Inflation, and the Demand for Money The IS Curve The Monetary Policy and Aggregate Demand Curves Aggregate Demand and Supply Analysis Monetary Policy Theory The Role of Expectations in Monetary Policy Transmission Mechanisms of Monetary Policy Additional Chapters in Pearson Pearson Mylab Economics Nonbank Finance Financial Derivatives Conflicts of Interest in the Financial Services Industry
£73.14
Kogan Page Ltd Using Behavioral Science in Marketing
Book SynopsisNancy Harhut is Co-Founder and Chief Creative Officer at HBT Marketing, a consultancy which specializes in applying human behavior techniques in marketing and whose clients include H&R Block, AARP and Transamerica. Based in Boston, Massachusetts, she previously held senior creative management positions with agencies within the IPG and Publicis networks, where she worked with clients including Dell, Bank of America and AT&T. A regular international conference keynoter, she has been recognized as an Online Marketing Institute Top 40 Digital Strategist and Ad Club Top 100 Creative Influencer.Trade Review"Marketing professionals can benefit greatly from this book. Its engaging style and numerous research-based takeaways make it a standout in the field." * Robert Cialdini, Author of Influence and Pre-Suasion *"Nancy's book is like a Brain Tell-All: Revealing all the secrets, biases, and weird brain science fueling human decisions." * Ann Handley, WSJ bestselling author of Everybody Writes, and Chief Content Officer, MarketingProfs *"A tour de force. The most intelligent marketing book I have read in years." * Mark Schaefer, author of Marketing Rebellion *"Using the latest behavioral science research, Nancy Harhut has created a clear and actionable guide to how customers' brains really work. Every marketer who wants to attract and retain more customers needs this book." * Roger Dooley, Author of Brainfluence and Friction *"An actionable and comprehensive guide to neuromarketing from an industry veteran - get it before your competitors do!" * Tim Ash, Author of Unleash Your Primal Brain, keynote speaker, executive marketing advisor *"You'll use these tactics in your next marketing campaign, but you'll also use them in your next marketing meeting. Yes, this book will help you win support for your ideas in the conference room. I apply what I've learned from Nancy in marketing, in sales and even in management." * Andy Crestodina, Co-Founder/Chief Marketing Officer, Orbit Media Studios, Author of Content Chemistry *"Tried and tested principles are at the heart of Nancy's book. Bringing in behavioural techniques such as temporal landmarks, instant gratification and bridging the gap between our present and future selves, this is the type of practical book needed now as we take behavioural science out of the lab and into our working business practices." * Louise Ward, 42 Courses & Co-Host of Behavioural Science Club *"Nancy has one of the most brilliant marketing minds I have ever come to know. If you follow even one of the principles outlined in this book it will change the course of your business forever!" * Paul Chambers, CEO and Co-Founder, Subscription Trade Association (SUBTA) *"Nancy has created a straight-forward, well researched, easy to use guide for how behavioral insights can improve your marketing strategy and results. It is a gift." * Jeff Kreisler, Co-author of Dollars and Sense, Founding Editor of PeopleScience.com, Head of Behavioral Science, JP Morgan Chase *"This is the most important book on marketing in many years. Every page includes valuable and often counter-intuitive information you can put to use right away. If you like Dan Ariely, Robert Cialdini and other behavioral scientists, you're going to love Nancy Harhut." * Alan Rosenspan, President, Alan Rosenspan & Associates, Author of Confessions of a Control Freak *"Is it too late to steal this manuscript and tell everyone I wrote it? The world is frustrated with what marketing can't accomplish for their businesses. What Nancy Harhut has here is the fix. Don't read this book. Implement it." * Chris Brogan, author and keynote speaker *"A valuable playbook for using mental shortcuts to speed up the decision-making process. One of the most worthwhile marketing books you'll ever read!" * Kerry O'Shea Gorgone, Senior Editor and Writer at Appfire, Consigliere and Showrunner at Chris Brogan Media, LLC *"Marketers have a must read with Using Behavioral Science in Marketing. Nancy provides both thoughtful research and insight into how to better connect with the behaviors of consumers." * Kenneth "Shark" Kinney, Professional Speaker, Marketing Strategist, Host of "A Shark's Perspective" Podcast *"Through continuous testing, direct marketers have long understood that they could motivate a response from prospects using various methods like urgency and social proof. But they never understood exactly why people respond the way they do. At last, Nancy Harhut has harnessed modern neuroscience to explain the reasons behind human response, and help us apply the science to our campaigns. A must for every marketer's bookshelf." * Ruth P. Stevens, B2B marketing consultant and educator, Author of B2B Data-Driven Marketing, Adjunct professor at NYU Stern *"Clear, concise, and most importantly, interesting. If you can't see her on stage, you're holding the next best thing." * Damian Francis, Managing Partner, Unmade and former Head of Content at Mumbrella *"Nancy has an incredible ability to help marketers uncover why people respond and how to capture that interest. This is a must read for anyone who wants to drive engagement, sales, and growth." * Jay Schwedelson, Founder, SubjectLine.com, and President and CEO, Worldata Group *"Using Behavioral Science in Marketing does a fantastic job of taking a weighty and complex topic like behavioral science and making it practical and easy for anyone to apply. On top of that, it is a fun and engaging read! The book moves along at a pleasing pace, with short chapters that give you a mix of great stories balanced with science and Nancy's proven tips. A must read for every marketer who wants to be competitive in the age of behavioral science (which has already begun)." * Melina Palmer, author of What Your Customer Wants and Can't Tell You and host of The Brainy Business podcast *"Have you ever wished someone would read all the books you've been meaning to read, highlight the best parts, and then figure out the best ways to put those parts into practice with the specific work you do? That's what Nancy Harhut does with this absolute gift of a book. With Using Behavioral Science in Marketing, Nancy Harhut has created a must-have manual for marketers who want to make sure their work actually works." * Tamsen Webster, author of Find Your Red Thread *"Mind. Blown. Nancy has reverse-engineered buyer behavior to help you know EXACTLY how to connect and engage with your audience based on behavioral science." * Tom Shapiro, CEO Stratabeat, author of Rethink Lead Generation and Rethink Your Marketing *"Nancy Harhut is unquestionably one of the sharpest, most knowledgeable and experienced authorities on consumer psychology in the marketing world. Both hyper-effective and supported by data science, the strategies she outlines in her book, Using Behavioral Science in Marketing, will have an immediate impact on your marketing campaigns and a massive impact on your bottom line." * Jeffry Pilcher, CEO/President, The Financial Brand *"In an era of media abundance and attention scarcity, we as marketers have to make the most of every moment we happen to get with a prospective consumer. Nancy's practical application of such a wide variety of behavioral science principles will help any brand ensure these valuable moments aren't wasted. An amazing collection of case studies with proven outcomes that will inspire smarter, more effective work and offer readers a distinct competitive edge." * Josh Blacksmith, Senior Director - Global Consumer Relationships and Engagement, Kimberly-Clark *"A great read for today's results-now marketers. Practical and specific, this is how to actually increase response." * Brian Whipple, CEO Accenture Interactive, 2010-2021 *Table of Contents Chapter - 01: Emotional and rational elements in decision making; Chapter - 02: Conveying customer benefits through loss aversion and the endowment effect; Chapter - 03: Achieving urgency and exclusivity through the scarcity principle; Chapter - 04: The reciprocity principle and the marketing value of give to get; Chapter - 05: Social proof - Harnessing the power of people like us, and the people we like; Chapter - 06: Storytelling - Increasing consumer involvement and engagement; Chapter - 07: Autonomy bias - Harnessing the human need for control; Chapter - 08: Encouraging sales and loyalty through the consistency principle and the Zeigarnik effect; Chapter - 09: Information gap theory - Prompting consumers to take action through curiosity and the need to know; Chapter - 10: Tapping into the authority principle to stand out and prompt responses; Chapter - 11: Choice architecture and status quo bias - How to use inertia to get things moving; Chapter - 12: Labeling and framing - Making people see things your way; Chapter - 13: Increasing action through automatic compliance triggers and reasons; Chapter - 14: Maximizing the impact of your marketing copy and language; Chapter - 15: Increasing desirability though triggering availability bias; Chapter - 16: Creating stand out marketing communications through context, rewards and unpredictability; Chapter - 17: Temporal discounting and temporal landmarks - The effects of time on behavior
£28.49
Bloomsbury Publishing PLC Where Is My Office
Book SynopsisAn examination of the future of our workspaces and how the pandemic will continue to shape how and where we work.In the era of WFH, hybrid working and flexible hours, going to the office is no longer what it used to be. Many businesses and organizations, as well as the entire commercial real estate sector, are struggling to address their new workplace dilemmas in the aftermath of the COVID-19 pandemic.With the rise of diverse working practices and new technological innovations, the traditional office space no longer serves the needs of the workforce. And with increasing numbers of staff now comfortable with a degree of working from home, how can companies assess their longer-term workspace needs? This new follow-up edition of Where Is My Office?, fully revised and updated to reflect the true impact of the pandemic on the workplace, highlights some of the bold new frameworks and practical considerations for business leaders, workplace practitioners and t
£22.50
Simon & Schuster Ltd The Armchair Economist
Book SynopsisAir bags cause accidents, because well-protected drivers take more risks. This well-documented truth comes as a surprise to most people, but not to economists, who have learned to take seriously the proposition that people respond to incentives. In The Armchair Economist, Steven E. Landsburg shows how the laws of economics reveal themselves in everyday experience and illuminate the entire range of human behavior. Why does popcorn cost so much at the cinema? The ''obvious'' answer is that the owner has a monopoly, but if that were the whole story, there would also be a monopoly price to use the toilet. When a sudden frost destroys much of the Florida orange crop and prices skyrocket, journalists point to the ''obvious'' exercise of monopoly power. Economists see just the opposite: If growers had monopoly power, they''d have raised prices before the frost. Why don''t concert promoters raise ticket prices even when they are sure they will sell out months in advance? Why ar
£9.49
John Wiley and Sons Ltd The Chancellors: Steering the British Economy in
Book SynopsisWhen the Treasury lost control of interest rates to the Bank of England in 1997, its status looked under threat. However, it quickly reasserted its power by dominating policymaking across Whitehall and diminishing other ministries in the process. It also successfully fought off attempts by Prime Ministers, from Blair to Johnson, to cut it down to size. In this fascinating insider account, based on in-depth interviews with the Chancellors and key senior officials, Howard Davies shows how the past twenty-five years have nonetheless been a roller-coaster ride for the Treasury. Heavily criticized for its response to the global financial crisis, and for the rigours of the austerity programme, it also ran into political controversy through its role in the Scottish referendum and the Brexit debate. The Treasury’s dire predictions of the impact of Brexit have not been borne out. Redemption of a kind, though a costly one, came from its muscular response to the COVID crisis. Anyone with an interest in economic policymaking, in the UK and elsewhere, will find this a valuable and entertaining account.Trade Review"A thoughtful, gossipy and highly readable account of recent British economic history, Howard Davies’s survey covers all the big Treasury issues and personalities of the past twenty-five years, with especially interesting insights on financial regulation and the Treasury’s post-Brexit policy challenges."Ed Balls, former Education Secretary and Shadow Chancellor "These are fascinating, personal assessments of the performance of our Chancellors by someone particularly well qualified to make them."Gus O’Donnell, former Cabinet Secretary and Permanent Secretary of HM Treasury"Witty and essential reading for anyone who wants to understand the Treasury."House Magazine"Howard Davies has written a succinct and fascinating assessment of the Treasury’s crucial role since 1997. How the department responds to the challenges of the future is likely to determine the UK’s prospects for decades to come.”Literary Review“A succinct and fascinating assessment of the Treasury’s crucial role.”David Gauke, former Lord Chancellor and Secretary of State for Justice“This insider’s view […] manages to be both authoritative and quite cheeky.”Ferdinand Mount, The Spectator“Davies is kinder to the Treasury than I would be. Nevertheless, he recognises that trouble lies ahead: political and economic realities do not look friendly to the belief in free markets and fiscal discipline that guides this powerful institution.”Martin Wolf, The Financial Times“It’s a “fascinating” story, covering many challenges and changes.”The Weekly“informative and entertaining”William A. Allen,The Society of Professional Economists"a source of great insight"Craig Berry, University College London Table of ContentsForeword 1. Economic Performance 2. Macroeconomic Policy 3. Public Expenditure 4. Tax Policy 5. Scotland: Saving the Union 6. Europe: the ins and outs 7. Financial Regulation and the City of London 8. Climate change: the road to Net Zero 9. The Treasury’s changing shape 10. Leadership 11. Trouble ahead Notes
£12.79
Basic Books The Fabric of Civilization: How Textiles Made the
Book SynopsisThe story of humanity is the story of textiles-as old as civilization itself. Textiles created empires and powered invention. They established trade routes and drew nations' borders. Since the first thread was spun, fabric has driven technology, business, politics, and culture. In The Fabric of Civilization, Virginia Postrel traces this surprising history, exposing the hidden ways textiles have made our world. The origins of chemistry lie in the coloring and finishing of cloth. The beginning of binary code-and perhaps all of mathematics-is found in weaving. Selective breeding to produce fibers heralded the birth of agriculture. The belt drive came from silk production. So did microbiology. The textile business funded the Italian Renaissance and the Mughal Empire; it left us double-entry bookkeeping and letters of credit, the David and the Taj Mahal. From the Minoans who exported woolen cloth colored with precious purple dye to Egypt, to the Romans who wore wildly expensive Chinese silk, the trade and production of textiles paved the economic and cultural crossroads of the ancient world. As much as spices or gold, the quest for fabrics and dyes drew sailors across strange seas, creating an ever-more connected global economy. Synthesizing groundbreaking research from economics, archaeology, and anthropology, Postrel weaves a rich tapestry of human cultural development.
£19.10
Monthly Review Press,U.S. Capital and Imperialism: Theory, History, and the
Book SynopsisThose who control the world’s commanding economic heights, buttressed by the theories of mainstream economists, presume that capitalism is a self-contained and self-generating system. Nothing could be further from the truth. In this pathbreaking book—winner of the Paul A. Baran-Paul M. Sweezy Memorial Award—radical political economists Utsa Patnaik and Prabhat Patnaik argue that the accumulation of capital has always required the taking of land, raw materials, and bodies from noncapitalist modes of production. They begin with a thorough debunking of mainstream economics. Then, looking at the history of capitalism, from the beginnings of colonialism half a millennium ago to today’s neoliberal regimes, they discover that, over the long haul, capitalism, in order to exist, must metastasize itself in the practice of imperialism and the immiseration of countless people. A few hundred years ago, write the Patnaiks, colonialism began to ensure vast, virtually free, markets for new products in burgeoning cities in the West. But even after slavery was generally abolished, millions of people in the Global South still fell prey to the continuing lethal exigencies of the marketplace. Even after the Second World War, when decolonization led to the end of the so-called “Golden Age of Capitalism,” neoliberal economies stepped in to reclaim the Global South, imposing drastic “austerity” measures on working people. But, say the Patnaiks, this neoliberal economy, which lives from bubble to bubble, is doomed to a protracted crisis. In its demise, we are beginning to see – finally – the transcendence of the capitalist system.Trade Review“The ideas outlined in A Theory of Imperialism are central to understanding the construction of the unequal global system in the past and in the present.” —Samir Amin, author, The Liberal Virus: Permanent War and the Americanization of the World
£19.00
Verso Books The Case for the Green New Deal
Book SynopsisIn 2008, the first Green New Deal was devised by Pettifor and a group of English economist and thinkers, but was ignored within the tumults of the financial crash. A decade later, the ideas was revived within the democratic socialists in the US, forefront by Alexandria Ocasio Cortez. The Green New Deal demands a radical and urgent reversal of the current state of the global economy: including total de-carbonisation and a commitment to fairness and social justice.Critics on all sides have been quick to observe that the GND is a pipe dream that could never be implemented, and would cost the earth. But, as Ann Pettifor shows, we need to rethink the function of money, and how it works within the global system. How can we bail out the banks but not the planet? We have to stop thinking about the imperative of economic growth-nothing grows for ever. The program will be a long term project but it needs to start immediately.Trade ReviewThe Case for the Green New Deal succinctly explains what the GND is, where the idea came from, why it's necessary, and how to make it happen. As an economist and expert in monetary theory, Pettifor is uniquely well placed to describe how the GND can be funded. * Morning Star *Demanding drastic, even impossible change as...Pettifor [does] may just be a way to ensure that something is done. * Financial Times *This awareness-raising contribution to an important debate should expand our understanding of what's possible and encourage us to take action * Labour Briefing *The Case for the Green New Deal...serves to inform and inspire a politics of alternatives to the otherwise forthcoming destruction of our planet. * Counterfire *Crucially, Pettifor debunks the idea that we could not afford to fund [a Green New Deal], arguing that the state is capable of financing a zero-emissions programme if constraints are put on moving capital. * Independent - Best Climate Change Books *
£8.09
Kogan Page Ltd Agile HR: Deliver Value in a Changing World of
Book SynopsisIn the new world of work, agility is a business imperative. Agile HR is a practical guide written specifically for people professionals on how the HR function can develop agile processes and practices that save time, boost performance and support overall business goals. From small tech start-ups or large traditional companies, organizations need to be fast, flexible and digitally empowered to succeed. However, too many companies are stuck with siloed, compliance-driven HR processes that work in opposition to the business rather than supporting it. This results in the view that HR is slow and out of touch. However, Agile HR shows that this doesn't need to be the case. Covering every aspect of the HR function from people processes, ways of working and HR services to organization design, operating models and HR teams, Agile HR is an essential guide for all HR practitioners wanting to make their HR practices agile and drive business performance but don't know where to start. As well as guidance on how to deal with resistance, manage a backlog and deal with constraints, there is also invaluable guidance on how HR can prioritize effectively and assess which activities to pursue, which to develop, which to rework and which to abandon in order to achieve continuous business improvement. Supported by case studies from organizations who have seen the benefits of an agile approach to HR including Sky Betting & Gaming and MUJI, this is critical reading for all HR professionals in organizations of any size needing to adopt fast, flexible and evolving agile approaches to effectively compete in the new world of work.Trade Review"Powerful and complete. Hellström and Dank are speakers for our times. HR in Silicon Valley, or SpaceX, is nothing like company policies from any textbook, or any book, until now. Finally, Hellström and Dank guide us through nurturing an ever-evolving, lightning quick business that can keep up with tech giants, global shifts, and the chain of firsts required to get us to Mars and beyond, address climate change, be the next Google, and establish equitable psychological safety in an exhilarating, uplifting, profitable place to work." * Joe Justice, Agile Business Innovator *"Introducing scientific thinking when evolving our next-gen organizations, is a gain not only to HR, but to everyone touched by them. This is more than a book, this is a mindset leap." * Mattias Skarin, Enterprise Agile Coach, Crisp *"Dank and Hellström have distilled years of Agile HR knowledge and experience into one practical book. This is the toolkit every HR professional of the 21st century needs. I wish I had this book years ago." * Tracey Waters, Director of People Experience *"A great book by the pioneers of agile HR, Dank and Hellström! They were able to capture their passion in this book, and I am sure many readers will be eager to follow their guidance." * Tom Haak, Director, HR Trend Institute *"Agile HR takes you from the sticky status quo to the future of work. It's a full toolkit, that's pleasantly practical, relatable and relevant. This is a must-read for anyone who is passionate about HR." * Arne-Christian van der Tang, Chief Human Resources Officer, TomTom *"To see this book in print brings me more joy than I can fully express. The Agile HR movement has been growing organically for some years now and the more HR professionals and organizations can get onboard and inspired by this way of working, the more successful businesses will become. This is the book anyone curious about the Agile philosophy needs to read. It's also for anyone that's already taken a leap of faith to leave behind old hierarchical and traditional business approaches for something more effective, by providing inspiration on how to create a culture where the Agile mindset is lived and breathed by all. Once you start on an Agile journey you never go back." * Nebel Crowhurst, People & Culture Director and early Agile HR Adopter *"This book may become the foundational text for Agile in HR. It provides solid advice all the way through, accurate on Agile and HR, and easy to approach without prior experience in Agile. And while becoming an expert takes time and practice, this book will ease the process a lot, by connecting the dots to a coherent whole." * Petri Heiramo, Certified Scrum Trainer, Agile Enterprise Coach *"Never has the HR profession had such an opportunity to transform our workplaces and this is an essential read for anyone who has been looking for a better, more human way than traditional, legacy approaches. Natal and Riina provide inspiration along with practical tools and techniques to give everyone the confidence to take the next step on their Agile HR adventure!" * Charlotte Goulding, Director of People at Infinity Works *"This book should be mandatory reading for all HR professionals. Written by true experts in Agile who know exactly how to explain key concepts and facts in a way that makes them easy to apply in a commercial environment, this book will elevate your HR practice and will turn you into a raving fan of Agile HR. This book is a true game changer!" * Karen Beaven, Director - PXI, The Creative HR Agency *"This book brings the best of Scrum into People Operations." * Jeff Sutherland,Founder and Chairman, Scrum, Inc *Table of Contents Chapter - 01: Introduction; Section - ONE: An introduction to the Agile Mindset; Section - 02: Why Agile?; Chapter - 03: The Agile Mindset; Chapter - 04: Design thinking for Agile Teams; Chapter - 05: Agile ways of working; Chapter - 06: Scrum & Kanban; Section - TWO: Agile for HR Toolkit; Chapter - 07: Introduction; Chapter - 08: Agile for HR Toolkit: Value and Prioritisation; Chapter - 09: Agile for HR Toolkit: Co-creation; Chapter - 10: Agile for HR Toolkit: Agile Teams & Operational Models in HR; Chapter - 11: Agile for HR Toolkit: Thinking Like a Scientist; Chapter - 12: Agile for HR Toolkit: Continuous Improvement; Section - THREE: HR for Agile; Chapter - 13: Introduction; Chapter - 14: Co-creating the Agile Vision; Chapter - 15: Agile Organisational Design; Chapter - 16: HR’s role in Agile Transformation; Chapter - 17: Agile HR Products and Services; Section - FOUR: Conclusion; Chapter - 18: Conclusion
£31.34
Verso Books The Price is Wrong
Book SynopsisWhat if our understanding of capitalism and climate is back to front? What if the problem is not that transitioning to renewables is too expensive, but that saving the planet is not sufficiently profitable?This is Brett Christophers' claim. The global economy is moving too slowly toward sustainability because the return on green investment is too low.Today's consensus is that the key to curbing climate change is to produce green electricity and electrify everything possible. The main economic barrier in that project has seemingly been removed. But while prices of solar and wind power have tumbled, the golden era of renewables has yet to materialize.The problem is that investment is driven by profit, not price, and operating solar and wind farms remains a marginal business, dependent everywhere on the state's financial support.We cannot expect markets and the private sector to solve the climate crisis while the profits that are their lifeblood remain unappetizing. But there is an alternative to providing surrogate green profits through subsidies: to take energy out of the private sector's hands.An essential intervention, The Price Is Wrong is as politically far-reaching as it is factually illuminating.
£19.80
The Do Book Co Do Lead
Book SynopsisAuthor Les McKeown draws on his decades of experience as a CEO and leadership consultant to deliver expert advice on what it takes to be a visionary leader, blending practical advice with illuminating examples from a range of industries.
£9.49
Right Book Press Pricing for Success: The 7-step plan for winning
Book SynopsisPerfecting your pricing is fundamental to the success of your business. It affects how your customers perceive you, it can make or break a sale, and it’s the most powerful key to profitable and sustainable growth. But how do you know your pricing is right? How do you approach making this most crucial of decisions with confidence and clarity? In Pricing for Success, leading pricing expert Mark Peacock takes a fresh look at the power and psychology of pricing and walks you clearly through seven essential steps that will improve your pricing, delight your customers, and create a more profitable business. Through an illuminating and informative blend of straightforward examples, templates and real-life case-studies, presented alongside over fifty expert pricing tips, tools and tactics, you’ll discover: Why pricing is your biggest lever for profitable growth. The persuasive pricing techniques that have the biggest impact. How customer-driven approaches make it easier to boost your bottom line. The surprising truth about premium pricing and how it’s easier to sell. How to cleverly structure your offer so you can optimise your prices. How to avoid common pricing pitfalls and lose your fear of losing business. The time you spend on getting this right is the best investment you’ll make in your business. So, stop leaving money on the table, start taking control of your pricing and create a powerful new approach to pricing that will unlock higher profits and provide sustainable business growth.Trade Review"A must-read and accessible guide for any business concerned with delivering profitable growth." Nathan King, CEO, AddVantage Strategy"Relevant and practical! Packed with advice on why price matters and the importance of getting it right." David Pritchard, Managing Director, Sandler London East"Excellent! Makes a difficult subject simple and explains the true power of pricing." Roy Newey, Chairman, CEO and Author of Ready, Set, Grow – Make More Money and Keep It
£17.99
Taschen GmbH D&AD. The Copy Book
Book SynopsisIn 1995, the D&AD published a book on the art of writing for advertising. The then best-selling book remains an important reference work today—a bible for creative directors. D&AD and TASCHEN have joined forces to bring you an updated and redesigned edition of the publication. Regarded as the most challenging field in advertising, copywriting is usually left to the most talented professionals—often agency leaders or owners themselves. The book features a work selection and essays by 53 leading professionals in the world, including copywriting superstars such as David Abbott, Lionel Hunt, Steve Hayden, Dan Wieden, Neil French, Mike Lescarbeau, Adrian Holmes, and Barbara Nokes. The lessons to be learned on these pages will help you create clearer and more persuasive arguments, whether you are writing an inspiring speech, an engaging web banner or a persuasive letter. This is not simply a “must-have” book for people in advertising and marketing, it is also a “should-have” for anyone who needs to involve or influence people, by webpage, on paper, or in person.Trade ReviewThe Copy Book convinced me that everyone in business should study the art of copywriting. * Fortune.com *
£17.00
HarperCollins Publishers Family Business An Intimate History of John Lewis
Book SynopsisFrom Victoria Glendinning, winner of the Duff Cooper Prize, the James Tait Black Prize and (twice) the Whitbread Prize for Biography.It'sSuccessionin tailcoats and spats This is a vivid and eye-opening group biography, backgrounded by the rise of supermarket moguls from humble beginnings' Sunday TimesWho was John Lewis? What story lies behind the retail empire that bears his name? Behind the glass windows and displays of soft furnishing, this book reveals the family that founded the shops in all their eccentricities, and whose relationships became blighted by conflicts of epic proportions as their wealth bloomed.Born into poverty, John Lewis was orphaned at the age of seven when his father died in a Somerset workhouse. Dreaming of a better life, the young man travelled to London at the start of what would become a retail revolution. From early years as a draper's apprentice, we see how Lewis's first pokey little business opened on Oxford Street in 1864, and expanded as an emerging midTrade Review‘The store that changed shopping was built by a dynasty whose secrets, fights and feuds would have made gripping TV drama … Victoria Glendinning is an eminent literary biographer whose subjects include Vita Sackville-West and Edith Sitwell. So what possessed her to write about a 157-year-old commercial enterprise famous for affordable haberdashery, wedding-list glassware and cute Christmas TV commercials? The answer lies in the subtitle: Glendinning’s story of the Lewis dynasty is extremely “intimate” — a saga of family fights and obsessions, epic stand-offs and wild ambitions, stressed-out womenfolk and unhappy children. It’s Succession in tailcoats and spats … This is a vivid and eye-opening group biography, backgrounded by the rise of supermarket moguls from humble beginnings’John Walsh, Sunday Times ‘You’ll never look at John Lewis in the same away after reading this compelling survey of the family behind the department store … Glendinning’s fascination is contagious, and she blends in the ingredients of a family saga with insights into the partnership’s ethical underpinnings, acknowledging the romance of golden-age bricks-and-mortar retail as well as its uncertain future’Observer ‘She brings the Lewis family to life with wry commentary and telling detail’Financial Times ‘Lucky John Lewis. As company histories go, nobody could wish for a more skilful chronicler than Victoria Glendinning, who has a slew of biographies to her name. She calls her work an ‘intimate history’, and indeed it is full of domestic rows, curious relationships … [It offers] careful documentation of a remarkable retail experiment’Literary Review
£8.24
Pearson Education (US) The AsyncFirst Playbook
Book SynopsisSumeet Gayathri Moghe, Principal Product Manager at Thoughtworks, is an agile specialist with 20+ years of IT consulting experience. He has helped clients deliver new products and adopt agile ways of working in travel, payments, financial services, education, analytics, consulting, retail, and beyond. Moghe has always worked in distributed teams, and went all-remote in 2017, long before it was commonplace. He blogs about remote collaboration at asyncagile.org.Trade Review"Async is the superpower the most successful distributed teams have already realized, so understanding the playbook for implementing async-first practices is a must-do for any leader moving into this type of operating system. Sumeet has done a phenomenal job outlining that here."--Chase Warrington, Head of Remote, Doist "Collaboration is going async. The advantages are just too great: global reach--which enables more inclusion--and time zone immunity. Sumeet excellently decomposes the issues. And by zeroing in on async leadership, he tackles the elephant in the async room: leadership. Yes, you can be an effective leader, asynchronously."--Cliff Berg, Co-Founder and Managing Partner, Agile 2 Academy "The Async-First Playbook is a must-read for anyone part of agile teams in today's fast-paced and distributed work environment. This insightful book shows how adopting an async-first approach can transform the way teams collaborate. The result--higher productivity, better inclusion, and most importantly, fun! The future of work is remote, and async-first collaboration is the key to unlocking its potential. Through concrete examples, this book provides a roadmap for embracing asynchronous communication, enabling teams to focus on deep work and stay in a state of flow. I recommend this book to anyone seeking to unlock the full potential of remote collaboration and achieve better outcomes for their team."--Iwo Szapar, Co-founder & Head of Remote, Remote-First Institute "Asynchronous work, when implemented well, can help create a sustainable and calm way of working. It enables individuals to design their days around productivity and priorities, creating a happier and more human-centric workplace. The Async-First Playbook thoroughly examines effective asynchronous work practices' benefits (and the challenges, too). This playbook discusses fundamental prerequisites that should be in place before transitioning to an async-first approach, including leadership practices, potential challenges, and a starter kit to help you determine your next steps. If you seek to alleviate information overload and minimize meetings, The Async-First Playbook is a valuable resource."--Lisette Sutherland, Director of Collaboration Superpowers, https://www.collaborationsuperpowers.com "At a time when organisations are experimenting with how to make the most out of remote work, Sumeet offers a step-by-step approach on how to make software development practices more inclusive and future-proof. Furthermore, the section aimed directly at managers and leaders also turns the book into a strong advocacy-tool for sustainable remote collaboration."--Pilar Orti, Director of Virtual not Distant "The Async-First Playbook is a comprehensive guide for teams and leaders looking to optimize their remote work practices for a distributed world. The pandemic helped us see that knowledge work really shouldn't have a place, and now it's time to recognize and embrace that this work can be better accomplished asynchronously, too. Location-independent work? That's the first step in the transformation. Have you tried time-independent work? Sumeet shows us how."--Tyler Sellhorn, host, The Remote Show podcast "The Async-First Playbook is not just another book on Agile practices. It's a game-changer for teams looking to optimize their collaboration through asynchronous communication. In this comprehensive guide, you'll find everything you need to know about the principles, frameworks, tools, workflows, and cultural changes necessary to embrace an async-first approach. Even though I've been working in a remote setup with an async-first approach for many years, I still found improvements that I'll implement with my team. I found especially valuable the chapter on 'The Async-First Leadership Mindset,' and I can't wait to share this book with my team."--Oana Calugar, Collaboration Consultant, Mural "Every software company has recently been forced to adapt to remote work, and subsequently workers have awakened to the possibilities afforded by more flexible working. Companies have been experimenting and iterating to find a new equilibrium between in-office, hybrid, and fully remote work, and there have been many fits and starts. What's been missing is a practical guide on how to make the most of this newly popular work style so that both employees and employers win. Sumeet's book perfectly fills the void, giving teams and leaders the tools they need to escape the trap of synchronicity and make the most of their newfound asynchronous flexibility."--Patrick Sarnacke, Managing Director, Thoughtworks UK "The COVID-19 pandemic has provoked many publications about remote and hybrid work models. While benefits such as improved work-life balance and diversity have been praised, concerns about weakened personal relationships and burnout are also significant. One crucial element is that, too often, the cons result from companies attempting to put in place novel models while retaining old office-centric practices. That is why I like this book. In The Async-First Playbook, Sumeet Gayathri Moghe offers a practical, hands-on approach to making remote work effective for software development businesses. He emphasizes defaulting to action and provides actionable recommendations for optimizing distributed work arrangements. As someone who has led an organization through a similar journey and had valuable conversations with Sumeet while doing that, I can attest that this book packages knowledge from real-world techniques with a successful track record."--Matheus Tait, Managing Director, Thoughtworks Spain "Building on commonly established working patterns that have been adopted by many in the agile software development movement, Sumeet deftly re-examines the goals of these practices, and identifies remote-friendly alternatives that can lead your team to new heights. Of particular note is the emphasis on honing both writing and reading skills, and on guarding the time to use them both effectively. Those looking to navigate this new frontier would be well advised to set some time aside and read this first!"--Andy Yates, Head of Technology, Corporate Strategy, Thoughtworks "The pandemic forced the tech workforce all over the world to work remotely. And since then, the focus has been on overcoming the challenges of remote working. Sumeet argues that the opportunity is bigger--to work differently, adopting async-first approaches and practices, to increase productivity and creativity by creating space for deep work and better collaboration amongst teams. The Async-First Playbook is a complete practitioner's guide to learn and implement async ways of working for yourself, your team, and your organization. In a new distributed and remote working world, this book has the potential to unlock productivity, better teamwork, and allow for improved work-life balance. A total must-read for technology or knowledge workers."--Sameer Soman, Managing Director, Thoughtworks India "Want to boost productivity and cut costs in your engineering organization? Sumeet's new book offers practical, actionable recommendations for optimizing team performance and streamlining processes via asynchronous ways of working. In today's digital-first world, boards are taking notice of the skyrocketing cost of engineering. Sumeet's book provides a valuable perspective on this issue, offering strategies for achieving better results in less time and at a lower cost. Whether you're a seasoned engineering leader or just starting out, this is a must-read for anyone looking to drive change and improve their organization's performance in a highly remote setting."--Sagar Paul, Head of Global Solutions, Thoughtworks "The Async-First Playbook is the book that the distributed agile world has been eagerly awaiting for years! Sumeet's direct and to-the-point writing style hits hard and very convincingly challenges our traditional norms. The book stays true to the format of a playbook by providing recommendations that are highly actionable and will enable the stated impact. An amazing must-read for software professionals."--Santosh Mahale, Director, Engineering Group | e4r (Engineering for research) "The COVID-19 pandemic has accelerated the adoption of remote work, and it is now here to stay. However, many companies are still struggling to adapt to this new reality. This is where The Async-First Playbook comes in. In this book, the author makes a compelling argument for why async-first practices are essential for modern knowledge work. He guides the reader through the foundational elements needed to create an async-first culture, from individual and team practices to leadership and management styles. The author also highlights the challenges that come with remote work and provides readers with practical advice on how to avoid common pitfalls. Whether you're a developer, manager, or senior leader, this book will provide you with the tools you need to succeed in the new world of work."--Sunil Mundra, Org. Change and Transformation Leader, CXO Advisor, ThoughtworksTable of ContentsForeword by Martin Fowler xxiForeword by Darren Murph xxiiiPreface xxvAcknowledgments xxixAbout the Author xxxiii Part I: Adapting to the New Normal 1 Chapter 1: There's Got to Be a Better Way to Work 3Work Deserves a New Look 5A Better Work Environment for All of Us 11 Chapter 2: Foster a Mindset for Change 13Four Simple Ideas 13Go Far, Go Together 19Ready for the First Steps 19 Part II: Prepare to Go Async-First 21 Chapter 3: The Tools You Need 23With Tools, Less Is More 23Tools Are Everything; Tools Are Nothing 27 Chapter 4: The Biggest Async-First Superpower 29Writing Is a Practice; Documentation a Product 30To Work Async-First, We Must Write 41 Chapter 5: Three More Async-First Superpowers 43What an Async-First Superhero Looks Like 43Personal Productivity Leads to Team Productivity 47 Chapter 6: Calm Things Down with Collaboration Protocols 49Work Execution vs. Workflow 49Fundamentals, Fundamentals, Fundamentals 56 Part III: The Practitioner's Guide 57 Chapter 7: Meetings as the Last Resort 59Just. Too Many. Meetings. 59Async-First, with Small Shifts 66 Chapter 8: The Value of Being Face to Face 69From URL to IRL 69So Much for Meetings 75 Chapter 9: Micro-Moves to Shift Left 77Small Shifts, Easy Wins 77Build Async-First Behavioral Cues 85 Chapter 10: Write a Team Handbook 87Distributed Teams Need a Single Source of Truth 87Aim for a Shared Reality 95 Chapter 11: Tame the "Instant" in Instant Messaging 97Make Messaging Productive 97Messaging: Just Not Instant 105 Chapter 12: Standup Meetings: An Easy Shift Left 107Distributed Standups Can Be Painful 108Standups = Conveyance/Strong Relationships 116 Chapter 13: Take Charge of Your Development Cycles 117Sprint Ceremonies Can Hinder Async Work 117The Key to Asynchrony Is a Strong Process 125 Chapter 14: Run Meaningful Retrospectives 127Infrequent Retros Lead to Poor Team Health 127Scrum for the 2020s 135 Chapter 15: Kickoffs and Desk Checks: Reduce Ritualized Interruptions 137How to Maintain Quality with Fewer Meetings? 138Make Your Feedback Loops "Remote Native" 145 Chapter 16: Questions to Reimagine Your Tech Huddles 147The What and the Why 148Not a Zero-Sum Game 153 Chapter 17: Pair Programming: The Elephant in the Room 155A Polarizing Topic 155If It's Fun for You, Pair by All Means 161 Chapter 18: Audit Trails from the Flow of Your Work 163The "Just Ask" Pattern Breaks Down 163Trails as the Most Frequent Form of Documentation 171 Chapter 19: Communicate Tech and Functional Design 173An Agile Approach to Design 173Simplify Communication Complexity 178 Chapter 20: Two Stable Pieces of Handbook Documentation 181Being Agile About Documentation 181Good Documents Reduce Guesswork 186 Chapter 21: Craft an Efficient Onboarding Process 189Write Once, Run Many Times 189Onboarding Efficiency = Team Efficiency 195 Part IV: Async-First Leadership 197 Chapter 22: The Async Leadership Mindset 199The Tyranny of "The Way" 199Make Time for the Essential Stuff 206 Chapter 23: Manage Your People with Care 209Corrections in the Right Direction 209Be the Bridge Between Your Team and Your Company's Culture 216 Chapter 24: Set Up Your Team for Success 217Design for Success 217Your Virtual Workplace Needs Configuring 227 Chapter 25: Farm Tacit Knowledge in Your Company 229Beyond Handbooks: Into Communities 229From Team Knowledge to Company Knowledge 238 Part V: Navigate the Pitfalls 241 Chapter 26: The Great Hybrid Kerfuffle 243People's Preferences Are Heading Remote 243Choice and Autonomy Are the Key Words 253 Chapter 27: The Async Island 255Unpacking Organizational Inertia 255While Being a Guerilla, Don't Forget Advocacy 265 Chapter 28: Toxicity in the Virtual Workplace 267Toxicity Builds: One Benign Step at a Time 267As a Leader, Stay Vigilant 271 Part VI: Bring It All Together 273 Chapter 29: The Async-First Starter Kit 275Five Stages of Sensible Defaults 275A Team Shift, Owned by the Team 285 Chapter 30: A Brave New World of Work 287Another World of Work Is Possible 289It's Time to Sign Off 295 Endnotes 297Index 321
£26.99
Pearson Education Macroeconomics
Book SynopsisOlivier Blanchard studied at the University of Paris, Nanterre, and has taught at the Massachusetts Institute of Technology since 1982. He was Chief Economist at the International Monetary Fund between 2008 and 2015. He is currently the Fred Bergsten Senior Fellow at the Peterson Institute for International Economics in Washington. He also remains Robert M. Solow Professor of Economics Emeritus. Francesco Giavazzi is a Professor of Economics at Bocconi University in Milan and has been a visiting professor at the Massachusetts Institute of Technology for over a decade, where he teaches a course on Macroeconomics to Undergraduate students based on this textbook. Alessia Amighini is an associate professor of Economics at Universita del Piemonte Orientale in Novara, Italy, and an adjunct professor of international economics at the Catholic university in Milan.
£64.59
Pearson Education Limited Marketing Management
Book SynopsisPhilip Kotler is one of the world's leading authors in Marketing. He is the S.C. Johnson & Son Distinguished Professor of International Marketing at the Kellogg School of Management, Northwestern University (Emeritus). He has also been a consultant to major US and foreign companies, including IBM, General Electric, and Michelin, and has served as member of many advisory boards. Kevin Lane Keller is the E. B. Osborn Professor of Marketing at the Tuck School of Business at Dartmouth College in New Hampshire, USA. He teaches MBA courses on marketing management and strategic brand management and lectures in executive programmes on those topics. Mairead Brady is an Associate Professor at the Trinity Business School and the Director for Joint Honours Degrees (Law & Business and Computer Science & Business). She is also an Adjunct Professor at the Warwick Business School, London. Malcolm Goodman is act
£62.99
Kogan Page Organizational Culture
Book SynopsisMarie Carasco, Ph.D. is an HR executive and culture transformation strategist. She is VP of Organization Development, Culture and Diversity at GitHub, a Microsoft company and a faculty member in New York University's Human Capital Management portfolio of graduate and executive programs. She is also the Founder and Chief Social Scientist of Talent en Floré LLC, an executive coaching and organization change consulting practice based in New York, USA.
£31.34
Headline Publishing Group Three Weddings and a Proposal
Book SynopsisFROM THE AUTHOR OF THE NO. 1 BESTSELLERS THE WOMEN WHO RAN AWAY AND THE MISSING WIFE''A glamorous, empowering read with a glorious spin on the wedding scene'' Veronica Henry''Reading a Sheila O''Flanagan novel always feels like sitting down for a cup of tea with a friend - she writes with such warmth and empathy'' Beth O''LearyAt the first wedding, there''s a shockThe second wedding is unexpected By the third, Delphie thinks nothing could surprise her. But she''s wrong . . . Delphie is enjoying her brother''s wedding. Her surprise last-minute Plus One has stunned her family - and it''s also stopped any of them asking again why she''s still single. But when she sees all the missed calls that evening, she knows it can''t be good news. And she''s right. Delphie has been living her best life, loviTrade ReviewA glamorous, blockbusting, empowering read with a glorious spin on the wedding scene. Sheila writes with such verve and positivity and emotional intelligence - she knows just what it is to be a woman * Veronica Henry *I really enjoyed Three Weddings and a Proposal . . . Reading a Sheila O'Flanagan novel always feels like sitting down for a cup of tea with a friend - she writes with such warmth and empathy * Beth O’Leary *One of my favourite authors * Marian Keyes *A novel which celebrates strong women who can carve out their own happy endings * Linda Green *Great characters and many twists and turns make this page-turner thoroughly enjoyable. A great read! * Katie Fforde *Sheila's books always make you feel as if you've spent time with a good friend * Carole Matthews *This book had me jumping this way and that, trying to decide which characters could be trusted . . . and then changing my mind. A highly enjoyable read * Imogen Clark *Insightful, pacy and authentic, this is a terrific read * Patrica Scanlan *Believable, warmly drawn characters, a perfectly paced story and a satisfying ending; just what I've come to expect from this accomplished writer. Do I rejoice when a new Sheila O'Flanagan book hits the shelves? I do. * Roisin Meaney *As a lover of all things Irish, how is it possible that I hadn't discovered Sheila O'Flanagan's books before Three Weddings and a Proposal? Thanks to this wonderful story of a woman's journey of self-discovery, I can't wait to read more by this very talented author * Sherryl Woods *The perfect summer escape . . . Engrossing, entertaining, and emotional - and featuring a protagonist you can't help but root for - this one will keep you turning the pages * Farrah Rochon *A fascinating story, full of twists and turns... Full of tension, honesty and compassion, Sheila's wonderful novel kept me guessing right until the end' * Gill Thompson *An involving, thought-provoking novel and a masterclass in storytelling. I was drawn in from page 1 * Sue Moorcroft *
£15.00
Hodder & Stoughton Parliament Ltd
Book Synopsis''Eye-popping analysis of politicians'' finances... a ground-breaking study... a fascinating and important work.'' Sunday Times''Immaculately researched... A powerful reminder that reporters can serve the public good... Should make journalists proud - and may even help to make the world a better place'' Peter Oborne, New StatesmanWho do our politicians work for? The public, or big business? If you want to understand why British politics isn''t working, the first place to start is here. Parliament Ltd reveals the financial interests that British politicians would rather you didn''t hear about. From banks and private corporations, to lobbying and the arms trade, there are MPs making millions by moonlighting in second jobs. Where does their loyalty belong - to us or to their paymasters? Meanwhile - years after the expenses scandal - they are now claiming more than ever before. In his enthrallTrade ReviewA ground-breaking study... this is a fascinating and important work. * Sunday Times *Immaculately researched... A powerful reminder that reporters can serve the public good... Should make journalists proud - and may even help to make the world a better place. -- Peter Oborne * New Statesman *
£8.24
McGraw-Hill Introduction to Financial Accounting 10e
Book SynopsisThe 10th edition of Introduction to Financial Accounting provides comprehensive coverage of all the fundamental accounting techniques and practices required by the IFRS, IAS and the Conceptual Framework for Financial Reporting. The authors bring the subject to life with stimulating discussions that encourage strategic thinking about the influence that accounting has on economic decision-making and its impact on society. This new edition embraces a contemporary approach whilst retaining its renowned concise and student-friendly chapters. Packed with real-world examples, practical content, worked examples and exercises, this essential resource keeps students engaged while enhancing their understanding of complex accounting theory. Key features include: oCoverage of the latest developments in International Accounting Standards (IAS), International Financial Reporting Standards (IFRS) and the Conceptual
£58.89
Directory of Social Change Legacy and In-Memory Fundraising
Book SynopsisLegacies and in-memory gifts are a crucial source of income for charities, as well as a fulfilling giving experience for pledgers. For fundraisers doing the asking it can also be highly rewarding, but you need to have the skills and know-how to hone your approach. This ground-breaking guide brings together 24 of the charity sector's biggest thinkers and most experienced fundraisers to offer you sound, practical advice. The fourth edition explores the strategies and techniques that fundraisers need to know. It also covers legal and ethical issues, as well as essential information on how to manage legacy income. It is packed with case studies anddigital communications and media, new in-memory giving strategie and legacy administration systems. This is a key textbook for anyone responsible for fundraising, whether your post covers legacy giving in particular, or you have a wider remit. The guide will also be of use to senior charity staff, chief executives and trustees considering a legacies strategy.Trade Review`Gifts in wills have the potential to change the world. Engaging your supporters and the wider public in legacy conversations has never been more crucial or more exciting. This book is a great starting point to help fundraisers shape their legacy strategy, influence internally and understand the variety of ways in which they can raise awareness and inspire people to include a gift in their will.'Dominique Abranson Dip IDM, Legacy and In-Memory Manager, WaterAid, and Chair of the Institute of Fundraising Legacy Marketing and In Memoriam Special Interest Group; `This little gem of a book is a very easy read that will answer all your questions and help you to build your legacy programme from start to finish. You'll find yourself referring to it again and again, no matter what level you are working at.'Emma Deabill, Alumni Relations and Development Co-ordinator, University of Portsmouth; `It's great to see an updated edition of this fantastic book, which offers valuable insights from a number of different experts in the field. Irrespective of the size of your organisation or the extent of your experience, you'll find really practical takeaways that will enhance your fundraising practice.'Craig Fordham, Director of Legacies, Macmillan Cancer Support; `I read Legacy and In-Memory Fundraising cover to cover: the fact that the chapters are written by different contributors made it an interesting read. An excellent overview into getting started and where legacies fit into a charity's fundraising strategy - I would really recommend this book.'Judith Howard, Trusts, Foundations and Legacies Co-ordinator, Royal Ballet School; `Legacy income presents a huge opportunity for charities of all sizes, but the challenge for everyone is knowing how to make the most of that opportunity. Look no further. This excellent resource provides everything you need to know about legacy fundraising in one slim volume. With contributions from the legacy world's premier league, this book will benefit your legacy programme whether it is already well established or just beginning.' Stuart Noble, Acting Director of Fundraising, Bible Society; `Producing innovative legacy campaigns and motivating your fundraising team with new ideas are important for legacy managers. Legacy and In-Memory Fundraising will help you do this by giving your team the confidence to nurture donor relationships, ultimately resulting in lasting legacies. From absolute beginners to more experienced legacy fundraisers, this is a must-have for any charity aiming to meet its legacy income targets.' Ian Roome MInstF, Head of Fundraising and Volunteering, Over and Above NHS Charity, Northern Devon Healthcare NHS Trust; `This book reads like a who's who of some of the greatest legacy and in-memory fundraisers over the past decade. From crafting your case for support to creating conversations; and from legacy forecasting to legal pitfalls - this book has it all.' Rob Cope, Director of Remember A Charity and Director of Development, the Institute of Fundraising [from the Foreword]
£31.50
Directory of Social Change The Charity Treasurer's Handbook
Book SynopsisSteering a charity's finances can be one of the most challenging roles you'll face - not least because your aim is to help a charity fulfil its purposes and charity accounting rules are very different from businesses. The format of this handbook makes it a quick and clear read, so that even if you are new to charity finance you will swiftly gain confidence and knowledge. Covering charity accounting across all four nations of the UK, this sixth edition, has been comprehensively revised by new lead author Elaine Alsop. It includes: * Current legal and accountancy practice * Annual reporting and charity accounts including Charity SORP * Corporation tax and VAT for charities: what applies to you, and what doesn't * The benefits of Gift Aid, and how to get started * Fund accounting and reserves * Guidance for effective financial planning and management * Introduction to risks and controls 'Serving as a trusted companion for both seasoned and new treasurers, thisbook provides a solid foundation of knowledge on the wide range ofresponsibilities and duties of a charity treasurer. ... We hope that, by offering a valuable reference tool, this handbook will inspire new volunteers to take on the office of treasurer and make a meaningful contribution to society.' Daniel Chan MBE, Chair, Institute of Chartered Accountants in England and Wales Charity Committee Kristina Kopic FCA DChA, Head of Charity, Institute of Chartered Accountants in England and Wales [from the foreword] 'The Charity Treasurer's Handbook is written in a very accessible manner, balancing the legal, regulatory and finance aspects with practical examples. Well-structured sections and chapters make it easy to find the help needed on specific subjects. It's a ready reference for new and experienced treasurers, with the updates in the 6th edition being particularly useful.' Carolyn Cordery, Adjunct Professor, Victoria University of Wellington and Chair, New Zealand Accounting Standards Board 'Written in an accessible style and helpful format, this comprehensive and incredibly supportive book will be of immense value to charity treasurers and anyone who needs an introduction to charity accountancy, law and processes.' Jon Dean, Sheffield Hallam University, Chair of the Voluntary Sector Studies NetworkTrade Review‘This is a very reliable book that, over the years, I have found really helpful for dipping into to answer both queries that arise in my work and queries coming in from my charity clients.’ Ian Barrett FCA FCIE, Barretts Chartered Accountants and Chartered Tax Advisers ****** ‘This plain-English guide will help trustees and managers navigate their way through the myriad of issues that any charity is likely to face. It will help them to make informed decisions, stay compliant and be more effective.’ Simon Bostrom FCIE, Chief Accountant, West Yorkshire Community Accountancy Service CIO ****** ‘Responsibility for the finances of a charity can be a daunting prospect – you need all the help you can get! This comprehensive guide navigates those challenges with clarity and authority while being easy to read. I urge you to learn from it.’ Richard Bray ACA DChA, Chair, The Charity Tax Group ****** ‘Serving as a trusted companion for both seasoned and new treasurers, this book provides a solid foundation of knowledge on the wide range of responsibilities and duties of a charity treasurer. … We hope that, by offering a valuable reference tool, this handbook will inspire new volunteers to take on the office of treasurer and make a meaningful contribution to society.’Daniel Chan MBE, Chair, Institute of Chartered Accountants in England and Wales Charity Committee and Kristina Kopic FCA DChA, Head of Charity, Institute of Chartered Accountants in England and Wales [from the foreword] ****** ‘The Charity Treasurer’s Handbook is written in a very accessible manner, balancing the legal, regulatory and finance aspects with practical examples. Well-structured sections and chapters make it easy to find the help needed on specific subjects. It’s a ready reference for new and experienced treasurers, with the updates in the sixth edition being particularly useful.’Carolyn Cordery, Adjunct Professor, Victoria University of Wellington and Chair, New Zealand Accounting Standards Board ****** ‘Written in an accessible style and helpful format, this comprehensive and incredibly supportive book will be of immense value to charity treasurers and anyone who needs an introduction to charity accountancy, law and processes.’Jon Dean, Sheffield Hallam University, Chair of the Voluntary Sector Studies Network ****** ‘The Charity Treasurer’s Handbook provides a clear and concise account of charity finance and what charities must comply with and why. It explains all you need to consider to prepare for independent scrutiny. Recommended for charities of all sizes.’ ****** Mark Heaton FCCA FCIE DChA, Chair, Association of Charity Independent Exami‘The Charity Treasurer’s Handbook is an indispensable guide for navigating the intricacies of charity finance in the UK. With clear, practical advice, it empowers treasurers, finance officers, trustees, and charity managers to make informed decisions, ensure compliance, and enhance their effectiveness in fulfilling the organisation’s mission.’The Interlink Foundation ****** ‘Having worked in the third sector for almost 30 years and served on several charity boards in this time, I find The Charity Treasurer’s Handbook an invaluable resource for anyone who wants to better understand and get to grips with what good financial governance looks like. This handbook brilliantly takes complex concepts and makes them accessible for both the finance novice and more experienced treasurer.’ Neil Mathers,Executive Director for Scotland, Samaritans *** ‘My copy of the previous version of this handbook was so dog-eared from overuse that I definitely needed a new edition! It’s my first port of call to check facts, which have been updated and comprehensively revised to reflect the world in which we, charity treasurers, now live. I happily recommend this sixth edition of the book to our members and anyone else concerned with charity finances.’ Nicola Silverleaf, Treasurer and Trustee, The Honorary Treasurers Forum
£25.60
Atlantic Books And Thank You For Watching: Extraordinary Stories
Book SynopsisFor over thirty years, Mark Austin has covered the biggest stories in the world for ITN and Sky News. As a foreign correspondent and anchorman he has witnessed first-hand some of the most significant events of our times, including the Iraq War, during which his friend and colleague Terry Lloyd was killed by American 'friendly fire', the historic transition in South Africa from the brutality of apartheid to democracy, the horrors of the Rwandan genocide, and natural disasters such as the Haiti earthquake and the Mozambique floods.The stories themselves will be familiar to many people, but less well known are the often extraordinary behind the scenes tales of a newsman's life on the road; the problems encountered in some of the most dangerous places on earth; the days when things go badly wrong; the moments of high drama and raw emotion and, quite often, the hilarious happenings the viewer never imagines and only seldom sees. Based on decades of experience on the frontlines, this candid and revealing memoir gives a startling insight into one man's extraordinary career and lifts the lid on the world of television news.Trade ReviewMark Austin is one of the very finest television journalists anywhere, and his charming, insightful view of the world, as laid back yet gutsy as the man himself, is a delight to read. -- John SimpsonMark Austin made his name as a distinguished journalist and one of the popular news anchors on Independent Television News... His great good fortune was to get sent to Washington to report on the Trump administration, surely one of the most unorthodox presidencies of our time. For this alone his book is a must read. -- Sir Trevor McDonaldAuthoritative, searching and honest - Austin writes as brilliantly about the personal as about the professional encounters he's had. -- Emily MaitlisThis is a riveting book for those who love news by one of the best in the business. -- Piers MorganThis insightful and superb book takes you to World Cups, to conflicts in war-torn countries, to division in Trump's America... A terrific read. -- Gary LinekerMark Austin is a brilliant journalist and a great guy. Read this book to be informed, entertained - and moved. -- Jeremy Bowen
£15.00
Kogan Page Ltd Resetting Management: Thrive with Agility in the
Book SynopsisSHORTLISTED: Business Book Awards 2022 - Change & Sustainability The ability to renew competitive advantage with flexibility is essential for any business in today's turbulent world. How do you go beyond trendy buzzwords and master the principles of business agility? Resetting Management helps leaders understand why business agility matters. Agility releases a new level of energy, innovation and entrepreneurship, enabling organizations to respond to disruption while still delivering business strategies with rigour and efficiency. Using diagnostic tools and practical models, the book describes how to master the essential components and principles of agility and respond to uncertain and fast-changing environments. Featuring case studies from some of the world's leading companies and illustrating how they have successfully and less successfully transformed for greater agility - including Lego, General Electric, LMVH and ING - Stéphane J.G. Girod and Martin Králik provide leaders with the skills to master the transformation journey that is right for their business.Trade Review"Girod and Králik have cracked the code on how to prosper in an increasingly unpredictable future. The true Management 4.0 playbook for competitive advantage in the Fourth Industrial Revolution. Learn how to achieve the needed strategic adaptability - via extreme customer centricity, innovative agility and flexibility, constant balancing of trade-offs and much more." * Mikael Ronnblad, Group Executive Board Member, Fortum Corporation (Europe), and Board Member, Valo Ventures (USA) *"Resetting Management is a compelling treaty on modern leadership, where leaders have to distribute power across and beyond their organizations, and where a real competitive advantage lies in learning to learn, by exercising a combination of strategic and organizational agility together with intellectual humility. In a world of platitudes, this is a book that actually makes a difference by resetting the way we look at the world." * Alexis Nasard, Former CEO, Kantar *"In Resetting Management, Stéphane Girod and Martin Králik methodically review how one needs to lead in modern society. Behind polite and constructive build-up and analysis, the recipe is unrolling. But make no mistake, the title sets the tone, and it's brutal: 'Reset the way you and I lead, or... get out of the way.'" * Antoine Ernst, Chief Transformation Officer, Japan Tobacco International *"The beauty of Resetting Management is that it doesn't profess that there is only one way to obtain business agility. The book is filled with inspirational examples of companies following different paths towards agility as well as practical models that help us analyse our own company to select the best path forward." * Cecilie Heuch, Chief People and Sustainability Officer, Telenor Group *"Resetting Management clarifies the different facets of agility and presents very practical tools and frameworks that will help businesses shed their rigid corporate planning, seize the opportunities of the digital era and continuously renew their competitive advantage." * John J Zhang, former Director, Strategy and Corporate Development, Midea Group *"Agility is one of the hottest concepts in the world of business today, but what does it really mean? This book provides the answer - it's the most comprehensive guide to business agility available, full of deep insights into the challenges and tensions involved, and with practical takeaways for leaders and managers everywhere." * Julian Birkinshaw, Professor of Strategy and Entrepreneurship, London Business School *"In reading Resetting Management, I found the words, concepts and real-life case studies addressing the exact sort of issues that I, as a CEO, am dealing with these days. It's an excellent book combining academic rigor with accessible and applicable examples that help provide a roadmap for anyone leading a company through today's ever-changing, technology-driven business and social environment." * Mike Federle, CEO, Forbes *"We live in a world of accelerating change, where the future is less and less an extrapolation of the past. To thrive in this environment, we need organizations with an 'evolutionary advantage' - a capacity to change as fast as change itself. Resetting Management is a must-read for anyone who's serious about making resilience and agility a core competence." * Michele Zanini, Managing Director, Management Lab, and co-author of Humanocracy *"Thought-provoking, incisive and holistic, Resetting Management is the most comprehensive book I have read on business transformations. The value of this book lies in the integration of strategic, organizational and leadership agility, which are usually treated in a siloed way. I have found it particularly relevant for my work in strategy, M&A and post-merger integration." * Moncef Tanfour, Group Vice President Strategic Development and Integration, Grundfos *"Resetting Management unpacks thoroughly the 'Why' and the 'What' of how organizations can leverage agility to thrive in the realities of the new world. Rather than a one-shoe-fits-all approach, the authors provide practical insights with lots of corporate examples which allows anyone to calibrate and personalize the transformation of their business." * Parag M Parekh, VP Global Digital Sales, Adidas *"Resetting Management is really about playing to win! It is insightful and even disturbing to realize how conservative we can still be in our management approaches. It's time for a reset. This book gives the keys to reshape our future thanks to the entrepreneurial energy that strategic, organizational and leadership agility create." * Patrick Rasquinet, CEO, La Prairie *Table of Contents Section - ONE: A Call to Action (Why); Chapter - 01: Why Agility?; Chapter - 02: The What of Business Agility - Reshaping How Organizations Make Choices; Section - TWO: A New Agility Landscape (What); Chapter - 03: Strategic Agility; Chapter - 04: Ramping Up Organizational Agility Without a Profound Overhaul of the Hierarchy; Chapter - 05: Intermediate Stage of Organizational Agility - Pockets of Agility, Powered by Agile Methods; Chapter - 06: Organizational Agility: The Pioneers of New Organizational Forms; Chapter - 07: Leadership Agility; Section - THREE: How to Transform for Agility Successfully; Chapter - 08: Managing the Trade-offs of Strategic Agility; Chapter - 09: Navigating the Challenges of Implementing Agile Methods; Chapter - 10: Managing the Trade-offs of Radically New Organizational Forms; Chapter - 11: Final words;
£30.24
Construction Industry Training Board (CITB) Health Safety and Environment test for Managers
Book Synopsis
£12.00
Cassava Republic Press Making Futures: Young Entrepreneurs in a Dynamic
Book SynopsisThis collection tells the story of an emerging, dynamic Africa, through the eyes of some of the youngest and most promising African entrepreneurs. Charting the stories of 17 entrepreneurs working in different industries and across Africa, Making Futures: Young Entrepreneurs in a Dynamic Africa showcases the young women and men who are taking charge of their destinies and building business enterprises and innovative non-profits to radically change their lives and the lives of their communities. This collection equips readers with intimate knowledge about the markets and growth across the region, and how young creative entrepreneurs are identifying problems as opportunities and seeding growth in a continent that has been long overlooked, but is poised for explosive growth and opportunity, enabled by technology.
£15.29
Right Book Press Brave New Leader: How To Transform Workplace
Book SynopsisDespite regular encouragement for employees to speak up if they’re unhappy, and a wide range of personal support systems, wellbeing remains a key concern for leaders at all levels, from small teams to multinationals. The message from the top is to speak candidly and openly about the impact and effect of workplace pressure. However, that messaging isn’t working. The harsh truth is that when people feel under pressure, they worry about speaking up, fuelled by fear of the consequences if they do. Bravery and courage are needed to challenge a workplace culture that sustains fear. This book shows you how to develop and use them to turn the dial in the opposite direction, by utilising pressure to drive growth and performance. It offers you a practical way to identify the fears that sabotage trust and openness, and an employee’s ability to contribute their whole selves at work. Using a proven and scalable approach to eliminating the conditions that nurture fear, it shows you how to: Strengthen your resolve to tackle an unhealthy workplace culture. Drive change through small yet powerful adjustments to behaviour. Use practical tools to create a culture where everyone feels able to speak openly. Built around incremental, achievable steps, Brave New Leader empowers you with the tools, mindset, and courage you need to turn a damaging tide of pressure and fear into an enduring wave of enhanced employee contribution, engagement, fulfilment and wellbeing.Trade Review'A brilliant read! This is a great resource for anyone with people management responsibilities who wants to create a more open culture and eradicate mental health taboos.' - Deanne Perry, Schools' Cluster HR manager. 'Powerful and effective! Leading edge thinking that unpacks the complexities of creating and maintaining a healthy and productive culture.' - Karen Meager, organisational psychologist and author‘A necessary book for current times. If you’re responsible for the wellbeing of a team, you need to read this. ‘ - Jason Morgan, global Health and wellbeing Leader
£17.99
Right Book Press Watertight Marketing: The proven process for
Book Synopsis
£17.58
Springer Nature Switzerland AG From Me to We: How Shared Value Can Turn
Book SynopsisShared value is a management strategy in which companies find business opportunities in social problems. While philanthropy and CSR focus efforts focus on “giving back” or minimizing the harm business has on society, shared value focuses company leaders on maximizing the competitive value of solving social problems in new customers and markets, cost savings, talent retention, and more.This book takes the concept of shared value to the next level, with the concept of “Me to We” (also abbreviated as “M2W”) and discusses the current state of the business-environment-government relationship and shows how the shared value model can contribute to each entity. Citing real cases and examples from multiple industries, the authors show that shared value promotes shareholder interests while serving as a successful business strategy. Chapters explore the emerging phenomenon of shared value, the shareholder-stakeholder comparisons, the role of government in the stakeholder environment, shared value as it related to competitiveness, and operational issues such as implementation, communication, and leadership in their relationship to shared value.Readers will find useful strategies of Me to We and its implementation by firms that have become leaders in their market. They will receive ideas and insights into business strategies that will overshadow CSR activities as a differentiation or brand development strategy of the past.Featuring interviews with corporate executives offering their perspectives on shared value, this book will discuss shared value within the context of business and society, competitiveness, and globalization.Table of Contents
£20.99
De Gruyter Leading by Weak Signals: Using Small Data to
Book SynopsisMaster complex problems and face radical uncertainty by unleashing the power of small data Is your business using data to its optimum potential? In complicated well-structured problem situations, executives rely on Big Data. However, when faced with complexity and uncertainty they are challenged to skillfully handle Small Data. Leading by Weak Signals argues that impending dangers, new business opportunities or innovative ideas may be missed when data are classified as simply not "big enough." This insightful book with its new approach initiates a radical shift in perspective from running the business to changing the business. While Big Data are very well suited to run a business efficiently, Small Data lay open phenomena which are connected to transforming a company, like inflection points, scale changes, or critical transitions. The authors present practical business examples and an 8-step framework to implement their ideas in teams and on the individual level. This offers reflective practitioners a guideline for leveraging the enormous potential of weak signals for effective strategy development and operational execution in times of uncertainty – and gives them the competitive edge they need to succeed.
£18.75
Kogan Page Ltd Rethinking Supply Chain
Book SynopsisBram DeSmet is the CEO of Solventure where he helps global production and retail organizations in the domain of Strategy, Supply Chain and Operations. He is an Adjunct Professor in Operations & Supply Chain Management at Vlerick Business School, Belgium and a visiting Professor at Peking University, China. He is the author of Supply Chain Strategy and Financial Metrics and The Strategy-Driven Supply Chain, both published by Kogan Page, and is based in Deinze, Belgium.
£40.49
John Murray Press The Bezos Letters: 14 Principles to Grow Your
Book SynopsisAmazon is the fastest company ever to reach $100 billion in sales and they didn't reach that landmark by staying in their comfort zone. Risk taking is the key that unlocked the door to growth at Amazon, but those risks were (and are) intentional, calculated, and strategic. Thomas Edison believed, "I have not failed. I've just found 10,000 ways that won't work." and Amazon's founder, Jeff Bezos, has always linked experimentation and failure with growth and success.But "risk taking" can be costly (even disastrous) if you don't know how to use it to your advantage. Fortunately, Bezos has provided every business owner a "hidden in plain sight" roadmap for how he grew Amazon through his Letter to Shareholders (or as he named them, share owners) that he has written annually for the past 20 years.For the first time, Technology and Risk expert Steve Anderson has analyzed and distilled these letters to reveal the key 14 Growth Principles that unlock the lessons, mindset, and steps Bezos has used to make Amazon the massive success it is today.Now, business owners, leaders, CEOs, employees, and managers can apply these same principles to grow their business to be more efficient, productive, and successful - fast!
£10.44
Linden Publishing Co Inc Managing Generation Z: How to Recruit, Onboard,
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£17.99
J Ross Publishing Innovation, Product Development and
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£60.80
De Gruyter The Managers Guide to Coaching for Change
Book SynopsisWe live and work in a world of change. Helping individuals and teams prepare for, respond to, and learn from change are critical for thriving. Managers and leaders at all levels play a vital role in developing talent, increasing performance, and supporting transitions and transformations. This book is about effectively coaching others in your role as a manager-coach. A manager-coach is a person who uses coaching-related knowledge, approaches, and skills to coach team members in the organization who report to them or who have sought their coaching. In 16 chapters, leaders at all levels, human resource professionals, and graduate students will find research-based, practical approaches to developing talent, improving performance, and supporting transformation. Topics include the change coaching process, theoretical foundations of coaching, use of self in managerial coaching, six coaching skills, how to coach across differences, specialty coaching (peer, team, and executive), ethical con
£19.97
MIT Press Ltd The AI Advantage
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£18.90
Copenhagen Business School Press Managing the Global Supply Chain
Book SynopsisAs globalisation and internationalisation efforts intensify, companies are faced with even greater challenges to manage the supply chain of their products and services, including political, environmental, economic, social, and technological uncertainties. Having knowledge and understanding of Supply Chain Management (SCM) can aid companies to increase competitiveness within their global supply chain network. This book offers a wide range of theories and constructs that are at the core of SCM, such as inter-organisational relationships, information systems, distribution, production, innovation, procurement, sustainability, service, measurement systems, strategy, planning, and more. There are illustrative cases to portray how companies deal with particular supply chain management issues.
£51.00
Columbia University Press Charlie Munger
Book SynopsisThis book presents the essential steps of Charlie Munger's investing strategy, condensed from interviews, speeches, writings, and shareholder letters and paired with commentary from fund managers, value investors, and business-case historians. Munger's approach is straightforward enough that ordinary investors can apply it to their portfolios.Trade ReviewCharlie Munger is, arguably, the world's best investor. His 'worldly wisdom'-a latticework of understanding separate disciplines-is a powerful way to achieve superior investment results. Without it, success in the market-or anywhere else-is a short-lived fluke. -- Robert Hagstrom, author of The Warren Buffett Way and Investing: The Last Liberal Art Griffin offers an elegantly unified theory of Munger's ideas, organized in a coherent framework from a generous sampling of his scattered remarks in various forums over many years. Intelligent, thoughtful, helpful-and a delight to read. -- Lawrence Cunningham, author of Berkshire Beyond Buffett: The Enduring Value of Values What if I told you that the world's greatest living investor was also one of the most prolific writers and thinkers on the subject? And what if there were a single book containing all of his most insightful comments in a highly focused series of lessons, anecdotes, and instructions for success? I'm happy to tell you that, in Tren Griffin's Charlie Munger, that book has finally arrived. -- Joshua M. Brown, CEO, Ritholtz Wealth Management, author of Backstage Wall Street Griffin is better than anyone else at explaining the most important ideas from the best and brightest minds in business and investing in a way people can easily understand. This book is overflowing with wisdom. Readers will receive a master's degree in decision making, investing, human psychology, and much more. The definitive book on Warren Buffet's business partner. -- Ben Carlson, author of A Wealth of Common Sense: Why Simplicity Trumps Complexity in Any Investment Plan Munger's life is about facing reality, from personal relationships to lofty financial transactions. Griffin demonstrates how Munger sees 'possible' where others see the opposite. How Munger sees the weeds in the river yet also the wonderful fish swimming there. -- Janet Lowe, author of Damn Right: Behind the Scenes with Berkshire Billionaire Charlie Munger Charlie Munger is one of the greatest thinkers of our time. Combine his wisdom with Griffin's ability to synthesize thoughts and this book is truly a work of wisdom. It will guide you on how to think differently, which is the most important-and most lacking-skill among business leaders and investors. -- Morgan Housel, author of Everyone Believes It, Most Will Be Wrong: Motley Thoughts on Investing and the Economy Griffin does an extraordinary job of curating, synthesizing, and organizing the vast wisdom Munger has left for humanity.Farnam Street -- Shane Parrish Farnam Street A treasure trove of observations and comments by Mr. Munger, Warren Buffett's investment expert. -- Nancy K. Webman Pensions & Investments All who are interested in finance will want this book... Highly recommended. Choice If you put it down feeling as if you haven't learned enough, blame yourself, not the author. Better Investing Well-organized and thoughtful... Griffin expertly displays how Munger's own ideas both emerged from, and later departed with the intellectual foundations laid by [Ben] Graham. The CharlietonTable of ContentsIntroduction 1. The Basics of the Graham Value Investing System 2. The Principles of the Graham Value Investing System 3. Worldly Wisdom 4. The Psychology of Human Misjudgment 5. The Right Stuff 6. The Seven Variables in the Graham Value Investing System 7. The Right Stuff in a Business Berkshire Math Moats Value Investing vs. Factor Investing Notes Glossary Bibliography
£15.19
Columbia University Press Sports Entrepreneurship
Book SynopsisThis book is for anyone who dreams of starting a sports business. Christopher Mumford explores the state of the game in data analytics, sports betting, eSports, youth sports, fitness, and the fan experience.Trade ReviewSuccess in sports is hard. Success in sports entrepreneurship is damn hard. My former player Christopher Mumford explores not where the ball is but where the ball will be in sports business. A fascinating read, especially the personal stories and insights. -- Anson Dorrance, UNC Chapel Hill women’s soccer coach, 22 NCAA Championships, USWNT coach, World Cup winnerChristopher Mumford has written a book that intersects athletics and entrepreneurship in an entertaining and educational way. There are lessons to be learned about both, but he’s masterfully intertwined the two to support those brave enough to start an entrepreneurial journey in sports. -- John Hill, evangelist/keynote speaker, TechStarsChristopher Mumford is a real-deal entrepreneur. In this book, he helps us better understand how sport and entertainment are blending together in both live events and the digital world. Featuring insightful personal stories and interviews, Sports Entrepreneurship provides a practical process to help new founders start businesses. -- Bernard Bell, executive director, Shuford Program in Entrepreneurship, University of North Carolina at Chapel HillThis book is a game-changing resource that democratizes engaging in sport entrepreneurship. Mumford has crafted a masterful blend of quality research, practical advice, compelling anecdotes, and expert insights resulting in a refreshingly engaging read that feels like personal mentorship from a seasoned industry veteran. Whether you have a background in sport business or are completely new to the field, this book is a must-read; you’ll find yourself feeling empowered, inspired, and well equipped to embark on your own journey. -- Erianne Weight, president, North American Society for Sport ManagementThis is a good book. It explores high-potential growth areas and provides a process for validating those opportunities. * Brian Langis blog *Table of ContentsAcknowledgmentsPrefaceIntroduction1. Analytics2. Sports Betting3. eSports4. Youth Sports5. Fitness6. Fan Experience7. Discover8. Ideate9. Validate10. Accelerate11. Final ThoughtsIndex
£18.00
MIT Press The Ends Game How Smart Companies Stop Selling
Book SynopsisHow companies like Dollar Shave Club and Rent the Runway rewrite the rules of commerce by pursuing outcomes rather than products and services. The seventh book in the Management on the Cutting Edge series—for business professionals looking to do deliver excellent customer service while maximizing value and revenue. Would you rather pay for healthcare or for better health? For school or education? For groceries or nutrition? A car or transportation? A theater performance or entertainment? In The Ends Game, Marco Bertini and Oded Koenigsberg describe how some firms are rewriting the rules of commerce: instead of selling the “means” (their products and services), they adopt innovative revenue models to pursue “ends” (actual outcomes). They examine companies such as: • Dollar Shave Club • Rent the Runway • Netflix • Spotify • Michelin
£15.29
MIT Press Ltd Frame Innovation
Book SynopsisHow organizations can use practices developed by expert designers to solve today's open, complex, dynamic, and networked problems. When organizations apply old methods of problem-solving to new kinds of problems, they may accomplish only temporary fixes or some ineffectual tinkering around the edges. Today's problems are a new breedopen, complex, dynamic, and networkedand require a radically different response. In this book, Kees Dorst describes a new, innovation-centered approach to problem-solving in organizations: frame creation. It applies design thinking, but it goes beyond the borrowed tricks and techniques that usually characterize that term. Frame creation focuses not on the generation of solutions but on the ability to create new approaches to the problem situation itself. The strategies Dorst presents are drawn from the unique, sophisticated, multilayered practices of top designers, and from insights that have emerged from fifty years of design research. Dorst describes the nine steps of the frame creation process and illustrates their application to real-world problems with a series of varied case studies. He maps innovative solutions that include rethinking a store layout so retail spaces encourage purchasing rather than stealing, applying the frame of a music festival to understand late-night problems of crime and congestion in a club district, and creative ways to attract young employees to a temporary staffing agency. Dorst provides tools and methods for implementing frame creation, offering not so much a how-to manual as a do-it-yourself handbooka guide that will help practitioners develop their own approaches to problem-solving and creating innovation.
£19.55